Getac Technology 045 NOTEBOOK COMPUTER User Manual

Getac Technology Corp. NOTEBOOK COMPUTER

User manual

X500 USER’S MANUAL
Rugged Mobile Computing Solutions 2011 TRADEMARKS All other brand and product names are trademarks or registered trademarks of their respective owners. NOTE The information in this manual is subject to change without notice. Most screens and operating instructions in this manual are based on Windows 7. If you’re using a different version of Windows, the screens and related operations may not be the same. For the latest version of the manual, please visit the Getac website at www.getac.com.
ENERGY STAR® is a government program that offers businesses and consumers energy-efficient solutions, making it easy to save money while protecting the environment for future generations. Please reference ENERGY STAR® related information from www.energystar.gov. As an ENERGY STAR® Partner, Getac Technology Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. An ENERGY STAR® qualified computer uses 70 % less electricity than computers without enabled power management features. Earning the ENERGY STAR®  When every home office is powered by equipment that has earned the ENERGY STAR®, the change will keep over 289 billion pounds of greenhouse gases out of the air.  If left inactive, ENERGY STAR® qualified computers enter a low-power mode and may use 15 watts or less. New chip technologies make power management features more reliable, dependable, and user-friendly than even just a few years ago.  Spending a large portion of time in low-power mode not only saves energy, but helps equipment run cooler and last longer.  Businesses that use ENERGY STAR® enabled office equipment may realize additional savings on air conditioning and maintenance.
 Over its lifetime, ENERGY STAR® qualified equipment in a single home office (e.g., computer, monitor, printer, and fax) can save enough electricity to light an entire home for more than 4 years.  Power management (“sleep settings”) on computers and monitors can result in much savings annually. Remember, saving energy prevents pollution Because most computer equipment is left on 24 hours a day, power management features are important for saving energy and are an easy way to reduce air pollution. By using less energy, these products help lower consumers’ utility bills, and prevent greenhouse gas emissions.
i Table of Contents Getting Started.........................................................................................................................................1-1Getting the Computer Running............................................1-2Unpacking............................................................................1-2Connecting to AC Power..................................................1-3Turning On and Off the Computer...................................1-4Taking a Look at the Computer............................................1-6Front Components..............................................................1-6Rear Components...............................................................1-7Right-Side Components.....................................................1-8Left-Side Components........................................................1-9Top-open Components ...................................................1-10Bottom Components........................................................1-13Operating Your Computer .................................................................................................................2-1Using the Keyboard.................................................................2-2Typewriter Keys....................................................................2-2Cursor-Control Keys ............................................................2-2Numeric Keypad.................................................................2-3Function Keys.......................................................................2-4Fn Key....................................................................................2-4Hot Keys................................................................................2-4Using the Touchpad................................................................2-7Configuring the Touchpad................................................2-9Using the Touchscreen (Optional)......................................2-10Using Multi-touch Gestures (Optional)...........................2-11Using the Input Panel............................................................2-13Using the Quick Buttons........................................................2-14
ii Using the DVD Drive ..............................................................2-16Inserting and Removing a Disc.......................................2-16Using the Network Features .................................................2-18Using the LAN.....................................................................2-18Using the Wireless LAN......................................................2-18Using the Fingerprint Sensor .................................................2-22Managing Power....................................................................................................................................3-1AC Adapter..............................................................................3-2Battery Pack.............................................................................3-3Charging the Battery Pack................................................3-3Initializing the Battery Pack................................................3-4Checking the Battery Level...............................................3-4Replacing the Battery Pack ..............................................3-5Battery Low Signals and Actions.......................................3-7Power Management ..............................................................3-8Hibernation...........................................................................3-9Power-Saving Tips..................................................................3-10Expanding Your Computer ................................................................................................................4-1Connecting a VGA or HDMI Display Monitor......................4-2Connecting a Serial Device ..................................................4-4Connecting a USB Device .....................................................4-5Connecting an eSATA Device ..............................................4-6Connecting Audio Devices ...................................................4-7Using Smart Cards....................................................................4-8Using PC Cards.........................................................................4-9Using ExpressCards................................................................4-11System Memory Upgrade.....................................................4-13Caring for the Computer....................................................................................................................5-1Protecting the Computer.......................................................5-2Using an Anti-Virus Strategy...............................................5-2Using Windows Action Center...........................................5-2Using the Cable Lock .........................................................5-3Taking Care of the Computer...............................................5-4
iii Location Guidelines............................................................5-4General Guidelines.............................................................5-4Cleaning Guidelines...........................................................5-5Battery Pack Guidelines.....................................................5-5Touchscreen Guidelines.....................................................5-6When Traveling ........................................................................5-8Troubleshooting....................................................................................................................................6-1Preliminary Checklist ...............................................................6-2Solving Common Problems....................................................6-3Battery Problems .................................................................6-3Wireless Transmission Problems..........................................6-3Display Problems .................................................................6-4DVD Drive Problems............................................................6-5ExpressCard Problems........................................................6-5Hardware Device Problems ..............................................6-6Hard Disk Drive Problems ...................................................6-6Keyboard, Mouse, and Touchpad Problems .................6-6LAN Problems.......................................................................6-7PC Card Problems...............................................................6-7Power Management Problems.........................................6-8Software Problems..............................................................6-9Sound Problems...................................................................6-9Startup Problems ...............................................................6-10WLAN Problems .................................................................6-10Other Problems..................................................................6-12Resetting the Computer.......................................................6-13Specifications.........................................................................................................................................A-1Regulatory Information..................................................................................................................... B-1On the Use of the System.......................................................B-2Class B Regulations.............................................................B-2Safety Notices......................................................................B-3On the Use of the RF Device..................................................B-6USA and Canada Safety Requirements and Notices...B-6
iv European Union CE Marking and Compliance NoticesB-9
Operating Your Computer 1-1 Chapter 1 Getting Started Congratulations on purchasing this rugged computer. This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer.
1-2 Operating Your Computer Getting the Computer Running This section guides you through the procedures for getting the computer ready for operation. Unpacking After unpacking the shipping carton, you should find these standard items:  Rugged computer  Accessories:  AC adapter  AC power cord  Driver disc  Document(s)  Stylus and tether (depending on your model) Inspect all the items. If any item is damaged or missing, notify your dealer immediately. Keep the shipping carton and packing materials in case you need to ship or store the computer in the future.
Operating Your Computer 1-3 Connecting to AC Power The computer operates either on the external AC power or internal battery power. It is suggested that you use AC power when you start up the computer for the very first time. CAUTION: Use only the AC adapter included with your computer. Using other AC adapters may damage the computer. 1. Plug the DC cord of the AC adapter to the power connector of the computer (). 2. Plug the female end of the AC power cord to the AC adapter and the male end to an electrical outlet (). 3. When the AC adapter is connected, power is being supplied from the electrical outlet to the AC adapter and onto your computer. Now, you are ready to turn on the computer. CAUTION:
1-4 Operating Your Computer  When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the computer. A reverse procedure may damage the AC adapter or the computer.  When unplugging the connector, always hold the plug head. Never pull on the cord. NOTE: When the AC adapter is connected, it also charges the battery pack. For information on using battery power, see Chapter 3. Turning On and Off the Computer Turning On 1. Open the top cover by pulling the cover latch and lifting up the cover. You can tilt the cover forward or backward for optimal viewing clarity.
Operating Your Computer 1-5 2. Press the power button ( ). 3. Each time the computer is turned on, it performs a Power-On Self Test (POST), and the operating system such as Windows should start. Turning Off When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode: To... Do this... Power off (Shutdown) Use the Windows Start menu in the lower left and follow the shutdown procedure. Sleep Press the power button* or use the Windows Start menu to put the computer in Sleep mode. Hibernate Use the Windows Start menu to put the computer in Hibernation mode. (See “Hibernation” in Chapter 3 for more information.) * “Sleep” is the default setting of the power button. You may change what the power button does in Windows Control Panel.
1-6 Operating Your Computer Taking a Look at the Computer NOTE: Depending on the model you purchased, the appearance of your computer may not be exactly the same as those shown in this manual. CAUTION: You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water- and dust-proof integrity. (Engage the locking mechanism if existing.) Front Components Ref Component Description See Also  Top Cover Latch Locks the top cover. P. 1-4  Strap Holder Two buckles hold the shoulder strap.  Stereo Speaker Sends out sound and voice from the computer.  Handle Provides a convenient way to carry the computer.
Operating Your Computer 1-7 Rear Components Ref Component Description See Also  Strap Holder Two buckles hold the shoulder strap.  Kensington Lock Locks the computer to a stationary object for security. P. 5-2  Power Connector Connects the AC adapter. P. 1-3  USB Port Connects a USB device, such as a USB flash disk, printer, digital camera, joystick, and more. P. 4-5 Connects an eSATA device such as an external hard drive or optical drive.  eSATA/USB Combo Port Can also function as a USB port.  HDMI Connector Connects a HDMI (High-Definition Multimedia Interface) monitor or TV set. P. 4-2  Serial Connector Connects a serial mouse or serial communication device. P. 4-4  VGA Connector Connects an external display monitor. P. 4-2
1-8 Operating Your Computer Ref Component Description See Also  Audio Output Connector Connects a set of headphones or external speakers with amplifier. P. 4-7 Microphone Connector Connects an external microphone. P. 4-7 RJ-45 Connector Connects the LAN cable. P. 2-18 Right-Side Components Ref Component Description See Also  Battery Pack Supplies power to your computer when external power is not connected. P. 3-3  Hard Disk Drive Inside is the hard disk drive.  Stylus (optional) Serves as the input device by tapping on the touchscreen to make selections and enter information. P. 2-10  Tether Hole Stylus tethered to this hole.
Operating Your Computer 1-9 Left-Side Components Ref  USB Port Connects a USB device, such as a USB flash disk, printer, digital camera, joystick, and more. There are two ports. P. 4-5  PCMCIA Slot Accepts a PC card for additional functions. There are two slots. P. 4-8  ExpressCard Slot Accepts an ExpressCard/34 or ExpressCard/54 for additional functions. P. 4-11 Accepts a compact disc for installing or loading software, accessing data, and playing music/video. P. 2-16  Super Multi Drive Can be replaced by a secondary hard disk drive or battery pack (purchased separately).  Smart Card Reader Accepts a smart card for additional security feature. P. 4-8
1-10 Operating Your Computer Top-open Components Ref Component Description See Also  Camera Lens (optional) Allows you to use the camera function.  LCD Screen Displays the output of the computer. May include the optional touchscreen feature. P. 2-10  Light Sensor Detects the surrounding lighting condition for automatic adjustment of the LCD brightness and optional
Operating Your Computer 1-11 Ref Component Description See Also keyboard backlight.  Microphone Receives sound and voice for the computer.  Power Button Turns the power on or off (Sleep mode by default). P. 1-4  Keyboard Serves as the data input device of the computer. P.2-2  Touchpad Serves as the pointing device of the computer. P. 2-7  Fingerprint Sensor Serves as the fingerprint verification, preventing unauthorized access to your computer. P. 錯誤! 尚未定義書籤。 Quick Buttons Toggles the sunlight-readable mode on or off. Brings up the ECO menu for selecting a power profile when using battery power. P1 Serves as the master ON/OFF control of the RF radio. The function can be redefined. P2 Serves as the Ctrl+Alt+Del keyboard keys. The function can be redefined.  P3 The function can be redefined. P. 2-14 Indicators Lights green when the computer is on. Power Lights amber when the computer is in P. 1-4
1-12 Operating Your Computer Ref Component Description See Also Sleep mode. Lights red when the optional hard disk drive heater is on. Lights green when the battery is fully charged. Lights amber when the battery is being charged. Battery Charge Blinks amber when the battery’s capacity is below 10 %. P. 3-3 Wireless LAN Lights green when the wireless LAN. Hard Disk Drive Blinks green when computer is reading / writing data to the hard disk. Num Lock Lights green when Num Lock is on. P. 2-3 Caps Lock Lights green when Caps Lock is on. P. 2-3
Operating Your Computer 1-13 Bottom Components Ref Component Description See Also  Docking Connector Connects to the Office Dock (purchased separately).  SIM Card Slot (optional) Inside is the modem card P. 錯誤! 尚未定義書籤。  Memory Slots Inside are the memory slots for expanding the memory size of your computer. P. 4-13
Operating Your Computer 2-1 Chapter 2 Operating Your Computer This chapter provides information about the use of the computer. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer. CAUTION: The computer can get uncomfortably warm when you use it in high temperatures. As a safety precaution in such a circumstance, do not place the computer on your lap or touch it with your bare hands for extended periods of time. Prolonged body contact can cause discomfort and potentially a burn.
2-2 Operating Your Computer Using the Keyboard Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions. The standard functions of the keyboard can be further divided into four major categories:  Typewriter keys  Cursor-control keys  Numeric keys  Function keys Typewriter Keys Typewriter keys are similar to the keys on a typewriter. Several keys are added such as the Ctrl, Alt, Esc, and lock keys for special purposes. When the lock keys (Caps Lock and Num Lk) are pressed, their corresponding indicators light up. The Control (Ctrl) / Alternate (Alt) key is normally used in combination with other keys for program-specific functions. The Escape (Esc) key is usually used for stopping a process. Examples are exiting a program and canceling a command. The function depends on the program you are using. Cursor-Control Keys Cursor-control keys are generally used for moving and editing purposes. NOTE: The word “cursor” refers to the indicator on the screen that lets you know exactly where on your screen anything you type will appear. It can take the form of a vertical or horizontal line, a block, or one of many other shapes.
Operating Your Computer 2-3 Numeric Keypad Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals. When Num Lock is off, the keys serve as cursor-control keys.
2-4 Operating Your Computer Function Keys On the top row of the keys are the function keys: F1 to F12. Function keys are multi-purpose keys that perform functions defined by individual programs. Fn Key The Fn key, at the lower left corner of the keyboard, is used with another key to perform the alternative function of a key. The letter “Fn” and the alternative functions are identified by the color of blue on the keytop. To perform a desired function, first press and hold Fn, then press the other key. Hot Keys Hot keys refer to a combination of keys that can be pressed any time to activate special functions of the computer. Most hot keys operate in a cyclic way. Each time a hot key combination is pressed, it shifts the corresponding function to the other or next choice. You can easily identify the hot keys with the icons imprinted on the keytop. The hot keys are described next. Key Description Switches the keyboard backlight off or on (with 4-level brightness) for keyboards with backlight. Switches the wireless LAN radio off or on. Decreases the sound volume.
Operating Your Computer 2-5 Key Description Increases the sound volume. Decreases the LCD brightness. Increases the LCD brightness. Switches the system sound output off (mute) or on. Switches LCD backlight off or on. Switches the display output to one of the following when an external monitor is connected through the VGA port. LCD LCD & VGA VGA Serves as the sleep button that you can define with Windows’ Power Options. (See the “Power Management” in Chapter 3.) NOTE:  If you have changed your system from the default ACPI mode to APM mode, the hot keys Fn+F3, Fn+F4, and Fn+F10 will not be supported.  The operating system might ignore the hot keys when busy with tasks. Do not keep on pressing the hot keys under such circumstance. Wait for a while before you try again.
2-6 Operating Your Computer Windows Keys The keyboard has two keys that perform Windows-specific functions: Windows Logo key and Application key. The Windows Logo key opens the Start menu and performs software-specific functions when used in combination with other keys. The Application key usually has the same effect as a right mouse click. (See your Windows manual for more information.)
Operating Your Computer 2-7 Using the Touchpad CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface. NOTE: For optimal performance of the touchpad, keep your fingers and the pads clean and dry. When tapping on the pad, tap lightly. Do not use excessive force. The touchpad is a pointing device that allows you to communicate with the computer by controlling the location of the pointer on the screen and making selection with the buttons. The touchpad consists of a rectangular pad (work surface) and a left and right buttons. To use the touchpad, place your forefinger or thumb on the pad. The rectangular pad acts like a miniature duplicate of your display. As you slide your fingertip across the pad, the pointer (also called cursor) on the screen moves accordingly. When your finger reaches the edge of the pad, simply relocate yourself by lifting the finger and placing it on the other side of the pad.
2-8 Operating Your Computer Here are some common terms that you should know when using the touchpad: Term Action Point Move your finger on the pad until the cursor points to the selection on the screen. Click Press and release the left button. –or– Tap gently anywhere on the pad. Double-click Press and release the left button twice in quick succession. –or– Tap twice on the pad rapidly. Drag and drop Press and hold the left button, then move your finger until you reach your destination (drag). Finally, release the button (drop) when you finish dragging your selection to the destination. The object will drop into the new location. –or– Gently tap twice on the pad and on the second tap, keep your finger in contact with the pad. Then, move your finger across the pad to drag the selected object to your destination. When you lift your finger from the pad, the selected object will drop into place.
Operating Your Computer 2-9 Term Action Scroll To scroll is to move up and down or left and right in the working area on the screen. To move vertically, place your finger on the right or left edge of the pad and slide your finger up and down along the edge. To move horizontally, place your finger on the top or bottom edge of the pad and slide your finger left and right. This function works only after you install the touchpad driver supplied with the computer and configure the touchpad to enable the function. It may not work for all applications. TABLE NOTE: If you swap the left and right buttons, “tapping” on the touchpad as an alternative method of pressing the left button will no longer be valid. Configuring the Touchpad You may want to configure the touchpad to suit your needs. For example, if you are a left-handed user, you can swap the two buttons so that you can use the right button as the left button and vice versa. You can also change the size of the on-screen pointer, the speed of the pointer, and so on. To configure the touchpad, go to Control Panel  Mouse Properties.
2-10 Operating Your Computer Using the Touchscreen (Optional) CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. Use your finger or the included stylus. The touchscreen is a touch-sensitive device that allows you to navigate on the screen without using a keyboard, touchpad, or mouse. Use the included stylus to select objects on the screen. The stylus can be stretched for better grip and handling. Here are some common terms that you should know when using the touchscreen: Term Action Click/Point Tap gently on the touchscreen. Double-click Tap twice on the touchscreen rapidly. Drag and drop Press lightly on the touchscreen and move your finger until you reach your destination (drag). Finally, release your finger (drop) when you finish dragging your selection to the destination. The object will drop into the new location.
Operating Your Computer 2-11 Using Multi-touch Gestures (Optional) If your computer model comes with multi-touch-capable screen and Windows 7, you can interact with your computer by placing two fingers on the screen. The movement of the fingers across the screen creates “gestures,” which send commands to the computer. Here are the multi-touch gestures that you can use: Gestures Actions ( = finger down; = finger up) Descriptions Pan (Scroll) or Drag 1 or 2 fingers up or down. Use panning to see another part of a page that has scroll bars. Zoom (Pinch) Move two fingers apart/toward each other. Use zooming to make an item (a photo for example) on the screen larger or smaller. The gesture works in applications that support mouse wheel zooming.
2-12 Operating Your Computer Gestures Actions ( = finger down; = finger up) Descriptions Rotate or Move two fingers in opposing directions. -or- Use one finger to pivot around another. Use rotating to move a picture or other item on the screen in a circular direction (clockwise or counter- clockwise). The gesture works in applications that support the specific gesture. Press and Tap Press on target and tap using a second finger. Use press and tap to access the shortcut menu. Two- finger Tap Tap two fingers at the same time (where the target is in the midpoint between the fingers). The function is defined by applications that support the specific gesture.
Operating Your Computer 2-13 Gestures Actions ( = finger down; = finger up) Descriptions Flicks Make quick drag gestures in the desired direction. Flick left or right to navigate back and forward in a browser and other applications. The gesture works in most applications that support back and forward.
2-14 Operating Your Computer Using the Input Panel Use the Input Panel to enter text and perform various keyboard functions. There are two types of Input Panels for you to use in Windows 7:  Touch Keyboard allows you to enter text by tapping the keys with your stylus, like pressing the keys on a standard keyboard.  Writing Pad allows you to write on the writing pad, like writing on a piece of paper. Your handwriting will be converted into typed text. To open the Input Panel, tap the Input Panel tab, which appears by default on the left edge of the screen. To switch between the two types, tap or at the upper left corner of the Input Panel. NOTE: For more information on using the Input Panel, see Windows’ online help.
Operating Your Computer 2-15 Using the Quick Buttons The Quick Buttons allow you to quickly start a program or activate a function. The quick buttons are: Button Description Toggles the sunlight-readable mode on or off. An OSD (On Screen Display) pops up on the screen indicating the result. In sunlight-readable mode, the LCD brightness is increased to the highest level. The mode automatically ends when the brightness setting is changed, the computer resumes from Sleep/Hibernation mode, or the computer is restarted. Switches the ECO mode to the next choice (QUICK MODE, MAX POWER SAVING, WORK MODE, or OFF). An OSD (On Screen Display) pops up on the screen indicating the result. The ECO mode will return to the default OFF setting when AC power is connected, any power related setting is changed, the computer resumes from Sleep/Hibernation mode, or the computer is restarted. Each ECO mode is a combination of power settings that results in different power consumptions. NOTE: The button works only when using battery power.
2-16 Operating Your Computer Serves as the master ON/OFF control of the RF radio. An OSD (On Screen Display) pops up on the screen indicating the result. When set to OFF, all wireless modules (WLAN) cannot be used. When set to ON, individual settings of the module work. The on/off status will persist through Sleep/Hibernation mode but it will always be on upon restarting. NOTE: The button works only when the hardware RF switch is on. P1 You can re-define the function of the button. Serves as the Ctrl+Alt+Del keyboard keys. You can re-define the function of the button. P2 You can re-define the function of the button.
Operating Your Computer 2-17 Using the DVD Drive Your computer comes with a Super Multi drive. The drive can read from and write to CD, DVD+, DVD- and DVD-RAM media. CAUTION:  When inserting a disc, do not use force.  Make sure that the disc is correctly inserted into the tray, and then close the tray.  Do not leave the drive tray open. Also, avoid touching the lens in the tray with your hand. If the lens becomes dirty, the drive may malfunction.  Do not wipe the lens using materials with rough surface (such as paper towel). Instead, use a cotton swab to gently wipe the lens. FDA regulations require the following statement for all laser-based devices: “Caution, Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.” NOTE: The DVD drive is classified as a Class 1 laser product. This label is located on the DVD drive. NOTE: This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. Inserting and Removing a Disc Follow this procedure to insert or remove a disc:
2-18 Operating Your Computer 1. Turn on the computer. 2. Open the cover. 3. Press the eject button and the DVD tray will slide out partially. Gently pull on it until it is fully extended. 4. To insert a disc, place down the disc in the tray with its label facing up. Slightly press the center of the disc until it clicks into place. To remove a disc, hold the disc by its outer edge and lift it up from the tray. 5. Gently push the tray back into the drive. 6. Close the cover. NOTE: In the unlikely event that you are unable to release the drive tray by pressing the eject button, you can manually release the disc. (See “Optical Drive Problems” in Chapter 8.)
Operating Your Computer 2-19 Using the Network Features Using the LAN The internal 10/100/1000Base-T LAN (Local Area Network) module allows you to connect your computer to a network. It supports data transfer rate up to 1000 Mbps. To connect the network cable to the LAN module, connect one end of the LAN cable to the RJ-45 connector on the computer and the other end to the network hub. Your computer supports two LAN modules (LAN 1 and LAN 2) so you can connect to two networks at the same time. NOTE: LAN 2 module implements DSM to save battery power. Using the Wireless LAN The WLAN features include:  WEP (Wired Equivalent Privacy) 64/128-bit data encryption  IEEE 802.11a/b/g/n standard compliance
2-20 Operating Your Computer Technology Stated Maximum Throughput (Mbps) Data Rates (Mbps) Band (GHz) Modulation Technology 802.11a 54 54, 48, 36, 24, 18, 12, 9, 6 5.15 ~ 5.35 OFDM (Orthogonal Frequency Division Multiplexing) 802.11b 11 11, 5.5, 2, 1 2.412 ~ 2.462 DSSS (Direct Sequence Spread Spectrum) 802.11g 54 54, 36, 18, 9 2.4 OFDM (Orthogonal Frequency Division Multiplexing) 802.11n 100 Mbps or more 100 ~ 210 2.4 / 5 Spatial multiplexing, uses MIMO (multiple-input multiple-output) NOTE: 802.11g mode is backward compatible with 802.11b mode. Turning On/Off the WLAN Radio NOTE: The FAA (Federal Aviation Agency) has deemed it unsafe to operate wireless devices in aircraft as this may interfere with flight safety. Remember to turn off wireless LAN when using your computer in the airplane. To turn on the WLAN radio: 1. Make sure that the RF switch is at the ON position. (Open the cover to access the switch.)
Operating Your Computer 2-21 2. To turn on the WLAN radio, press Fn+F1 or click the WLAN button in the Quick Bar as shown below (an X over the button means the radio is currently off.) 3. Windows Mobility Center has wireless network turned on by default. The Wireless Network icon on the taskbar should appear without a red X. (In case you have previously turned it off in Windows Mobility Center, be sure to turn it on when using the function the next time.) To turn off the WLAN radio: You can turn off the WLAN radio by pressing Fn+F1 or using the Quick Bar. If you want to turn off all wireless radio, slide the RF switch to the OFF position. Connecting to a Wireless Network 1. Make sure that the WLAN function is enabled (as described above). 2. Tap the Wireless Network icon on the taskbar. (An orange light in the icon indicates connections are available.) 3. In the list of available wireless networks, tap a network, and then tap Connect.
2-22 Operating Your Computer 4. Some networks require a network security key or passphrase. To connect to one of those networks, ask your network administrator or Internet service provider (ISP) for the security key or passphrase. For more information on setting a wireless network connection, refer to Windows online help. NOTE: You can use Intel® PROSet Wireless to take full advantage of the WiFi capabilities of your computer. See the Help of the utility for instructions.
Operating Your Computer 2-23 Using the Fingerprint Sensor The fingerprint sensor provides a strong authentication mechanism based on fingerprint recognition. You can log on to your computer or sign in to a web site with your fingerprint instead of a password. NOTE: You can register a fingerprint only after creating a password for the Windows user account. To register your fingerprint, click Start  All Programs  Fingerprint Software  Fingerprint Registration. Click the finger you want to register and follow the onscreen instructions to complete.
2-24 Operating Your Computer You can then use the Fingerprint Software to set up how the fingerprint authentication works. For detailed information, click Start  All Programs  Fingerprint Software  Help.
Managing Power 3-1 Chapter 3 Managing Power Your computer operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.
3-2 Managing Power AC Adapter CAUTION:  The AC adapter is designed for use with your computer only. Connecting the AC adapter to another device can damage the adapter.  The AC power cord supplied with your computer is for use in the country where you purchased your computer. If you plan to go overseas with the computer, consult your dealer for the appropriate power cord.  When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the computer. A reverse procedure may damage the AC adapter or computer.  When unplugging the connector, always hold the plug head. Never pull on the cord. The AC adapter serves as a converter from AC (Alternating Current) to DC (Direct Current) power because your computer runs on DC power, but an electrical outlet usually provides AC power. It also charges the battery pack when connected to AC power. The adapter operates on any voltage in the range of 100~240 V AC.
Managing Power 3-3 Battery Pack The battery pack is the internal power source for the computer. It is rechargeable using the AC adapter. The operating time of a fully charged battery pack depends on how you are using the computer. When your applications often access peripherals, you will experience a shorter operating time. NOTE: Care and maintenance information for the battery is provided in the “Battery Pack Guidelines” section in Chapter 7. Charging the Battery Pack NOTE:  Charging will not start if the battery’s temperature is below 2 C (28 F) or above 45 C (113F); the charging process will stop if the battery’s temperature gets above 60 C (140 F). To avoid damaging the battery under this situation, disconnect the AC adapter and wait for the battery to return to room temperature before charging again.  During charging, do not disconnect the AC adapter before the battery has been fully charged; otherwise you will get a prematurely charged battery. To charge the battery pack, connect the AC adapter to the computer and an electrical outlet. The Battery Charge Indicator ( ) on the computer glows amber to indicate that charging is in progress. You are advised to keep the computer power off while the battery is being charged. When the battery is fully charged, the Battery Charge Indicator lights green. CAUTION: After the computer has been fully recharged, do not immediately disconnect and reconnect the AC adapter to charge it again. Doing so may damage the battery. NOTE: The battery level may automatically lessen due to the self-discharge process (0.21 % per day), even when the battery pack is fully charged (100 %). This happens no matter if the battery pack is installed in the computer.
3-4 Managing Power Initializing the Battery Pack You need to initialize a new battery pack before using it for the first time or when the actual operating time of a battery pack is much less than expected. Initializing is the process of fully charging, discharging, and then charging. It can take several hours. A tool called “Gauge Reset” is provided for the purpose. Checking the Battery Level NOTE: Any battery level indication is an estimated result. The actual operating time can be different from the estimated time, depending on how you are using the computer. By Operating System You can check the approximate battery level using the battery meter function of the operating system. To read the battery level in Windows, click the battery icon ( when running on battery power or when running on external power) on the taskbar. By Gas Gauge On the exterior side of the battery pack is a gas gauge for displaying the estimated battery charge. When the battery pack is not installed in the computer and you want to know the battery charge, you can press the switch with a pointed device to see the corresponding value of indicator segment that light green.
Managing Power 3-5 The value of the corresponding green segment indicates the relative percentage of the battery charge. The battery pack is fully discharged when you see no segment glowing green. Replacing the Battery Pack CAUTION:  There is danger of explosion if the battery is incorrectly replaced. Replace the battery only with the computer manufacturer’s optional battery packs. Discard used batteries according to the dealer’s instructions.  Do not attempt to disassemble the battery pack. If you often rely on battery power for a long period of time while traveling, you may consider the purchase of an additional battery pack from your dealer and keep it with you in a fully charged state as a backup. To replace the battery pack, follow these steps: 1. Turn off the computer and disconnect the AC adapter. 2. Open the cover. Switch
3-6 Managing Power 3. Pull the strip and slide the battery pack out of the slot. 4. With the strip facing outward, insert the new battery pack all the way into the slot. 5. Close the cover.
Managing Power 3-7 Battery Low Signals and Actions The battery icon changes appearance to display the current state of the battery. Battery Icon Battery Level Description Discharging The icon shows the charge remaining in 10-percent increments until the charge reaches the low-battery level. Low The battery charge has reached the low-battery level (10% by default). Critically low The battery charge has reached the critical battery level (5% by default). By default, Windows will display a notification and put your computer into Hibernation. When the battery is low, the computer’s Battery Charge Indicator ( ) also blinks red to alert you to take actions. Always respond to low-battery by connecting the AC adapter, placing your computer in Hibernation mode, or turning off the computer.
3-8 Managing Power Power Management Your computer supports ACPI (Advanced Configuration and Power Interface) for power management. The power management feature allows you to reduce the power consumption for energy saving. With an ACPI-compliant operating system such as Windows, power supply to different computer components is controlled on an as-needed basis. This allows maximum power conservation and performance at the same time. In general, Windows’ power management works in this way: What... When... Power to the hard disk is turned off When the hard disk has been idle for a set period. Power to the display is turned off When the display has been idle for a set period. When the entire system has been idle for a set period. The computer enters the Sleep mode. The hard disk and display are turned off and the entire system consumes less power. When you manually activate the mode. When the entire system has been idle for a set period. The computer enters the Hibernation mode. (See the next subsection for more information.) When you manually activate the mode. For detailed information on power management, see Windows’ Help.
Managing Power 3-9 Hibernation Hibernation is a very useful feature. People frequently open many applications when they use computers. It takes some time to get all these applications open and running, and normally they all have to be closed before the computer can be turned off. When you use the hibernation feature, you do not have to close the applications. The computer stores the state of your computer to a file on the hard disk and then shuts down. The next time you turn on your computer, you return to exactly where you left off.
3-10 Managing Power Power-Saving Tips Aside from enabling your computer’s power saving mode (see previous section), you can do your part to maximize the battery’s operating time by following these suggestions.  Enter power saving mode when using battery power.  Do not disable automatic power management features.  Decrease the LCD brightness to the lowest comfortable level.  Shorten the length of time before Windows turn off the display.  Many USB devices use power just by being connected. If you use a USB mouse, you can save power by disconnecting the mouse and using the touchpad. If you use a USB flash drive, unplug it when you are not using it.  Remove the card (such as PC card and ExpressCard if not using it.  Turn off the wireless radio if you are not using the wireless module (such as WLAN,).  Turn off the computer when you are not using it.
Expanding Your Computer 4-1 Chapter 4 Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter.
4-2 Expanding Your Computer Connecting a VGA or HDMI Display Monitor If you want the benefits of a larger display screen with higher resolution, you can connect an external display monitor to your computer Your computer supports a VGA connector and a HDMI connector. HDMI (High-Definition Multimedia Interface) is an audio/video interface that transmits uncompressed digital data and therefore delivers true HD quality. As a home theater system most likely includes a widescreen HDTV and surround-sound system, you can use the home theater system to view/play media stored on your computer by connecting via the HDMI interface. Follow this procedure to connect an external monitor: 1. Turn off the computer. 2. Depending on the type of your monitor, plug the monitor’s signal connector to the computer’s VGA or HDMI connector. VGA HDMI
Expanding Your Computer 4-3 3. Plug one end of the monitor’s power cord into the power socket on the monitor and the other end to an electrical outlet. 4. To use the monitor, turn on the monitor before turning on the computer. 5. The connected device should respond by default. If not, you can switch the display output by pressing the Fn+F5 hot keys. (You can also change the display through Windows Control Panel  Display Settings Properties.) CAUTION: Do not disconnect the external monitor while the computer is in the Sleep mode or Hibernation mode. If no external monitor is connected when the computer resumes, the LCD might not display properly.
4-4 Expanding Your Computer Connecting a Serial Device Your computer has two serial ports for connecting a serial device such as a serial mouse or serial communication device (modem). Follow this procedure to connect a serial device: 1. The serial port is configured as RS232 by default. If you want to use it as RS422, run BIOS Setup to change the setting. 2. Turn off the computer. 3. Plug the device cable to the serial port on the rear of the computer. 4. Turn on the computer. NOTE: Portable modems that derive power through the serial port cannot be used with the computer. Instead, use a modem that is powered by its own internal battery or external AC power.
Expanding Your Computer 4-5 Connecting a USB Device Your computer has three USB ports for connecting USB devices, such as a digital camera, scanner, printer, modem, and mouse. NOTE: The eSATA/USB Combo port can also function as a USB port. The USB ports support transfer rates up to 12 MB/s for USB 1.1 devices and 480 MB/s for USB 2.0 devices. To connect a USB device, slide the release latch towards the right to open the port cover and then simply plug the device cable to one of the USB ports.
4-6 Expanding Your Computer Connecting an eSATA Device Your computer has an eSATA/USB combo port for connecting eSATA devices (such as an external hard drive and external optical drive) / USB devices (see previous section). The port supports SATA II with transfer rate up o 3.0Gbit/s. It can provide 5V power if a certified USB-eSata combo cable is used. To connect an external eSATA device, simply plug the device cable to the eSATA port.
Expanding Your Computer 4-7 Connecting Audio Devices For higher audio quality, you can send or receive sound through external audio devices.  Audio Output Connector (green) can be connected to speakers, headphones, or earphone set.  Microphone Connector (pink) can be connected to an external microphone for recording voice or sound. NOTE:  After connecting an external audio device, make sure that you specify the use of the correct audio device in Windows.  When using the external speakers/headphones or microphone, you cannot use the internal one.
4-8 Expanding Your Computer Using Smart Cards Your computer has a smart card slot. With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader. To insert a smart card: 1. Locate the smart card slot on the right of the computer and open the cover. 2. Slide the smart card, with its label and embedded chip facing up into the slot. 3. When a new card is seated, use the third-party smart card software to allow your computer to read it. 4. Close the cover. To remove a smart card: 1. Make sure that the third-party smart card software is not accessing the smart card. 2. Pull the card out of the slot. Chip
Expanding Your Computer 4-9 Using PC Cards NOTE:  Some PC cards require additional system resources. Before using such PC card, you may have to free other system resources for the PC card.  Although some PC cards can be inserted and removed without turning off the computer, you cannot remove or install PC cards during Sleep mode. Your computer has one PC card slot which supports type II card and CardBus specifications. To insert a PC card: 1. Locate the PC card slot on the right side of the computer and open the cover. 2. Slide the PC card, with its label facing up, into the slot until the eject button pops out. 3. When a new card is seated, the computer will detect it and try to install the appropriate driver. Follow the on-screen instructions to complete the process. 4. Close the cover. To remove a PC card: 1. Double-click on the Safely Remove Hardware icon found on the Windows taskbar and the Safely Remove Hardware window appears on screen. Eject button
4-10 Expanding Your Computer 2. Select (highlight) the PC card from the list to disable the card. 3. Push the eject button and the card will slide out slightly. 4. Pull the card out of the slot.
Expanding Your Computer 4-11 Using ExpressCards Your computer has an ExpressCard slot. ExpressCard supports the PCI Express and USB 2.0 serial data interfaces (supporting speeds of up to 2.5 Gbps and 480 Mbps respectively), improving speed in data transfer while conserving power usage. The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm (ExpressCard/34) wide ExpressCard. Typical ExpressCards support a very extensive range of applications including memory, wired and wireless communication cards, and security devices. Shown next are the appearances of ExpressCards for your reference. ExpressCard/54 ExpressCard/34
4-12 Expanding Your Computer To insert an ExpressCard: 1. Locate the ExpressCard slot on the right side of the computer. 2. Slide the ExpressCard, with its label facing up, all the way into the slot until the rear connectors click into place. 3. When a new card is seated, the computer will detect it and try to install the appropriate driver. Follow the on-screen instructions to complete the process. 4. Close the cover. To remove an ExpressCard: 1. Double-click on the Safely Remove Hardware icon found on the Windows taskbar and the Safely Remove Hardware window appears on screen. 2. Select (highlight) the ExpressCard from the list to disable the card. 3. Slightly push the card to release and then pull it out of the slot.
Expanding Your Computer 4-13 System Memory Upgrade You can upgrade your computer by changing system memory to a maximum of 8 GB on the two 1066/1333 MHz DDR3 SO-DIMM slots. CAUTION: RAM modules are extremely sensitive to static electricity. There are cases where static electricity generated by the human body has adversely affected such modules. When inserting or removing a RAM module, do not touch the terminals or internal components, insert objects other than the module, or allow foreign particles to enter. Doing so has been known to cause damage, fire, or electrical shock. To install the RAM module: 1. Remove the battery pack (see chapter 3). 2. Carefully place the computer upside down. 3. Remove the 6 screws to open the compartment cover. 4. To install the RAM module, match the module's notched part with the socket's projected part and firmly insert the module into the socket at
4-14 Expanding Your Computer a 20-degree angle (). Then push down until the retaining clips lock the module into position (). CAUTION: If the RAM module is difficult to insert or difficult to push down, do not force it. Check once more to ensure that the module is positioned correctly. 5. Replace the compartment cover and secure with 6 screws. 6. Replace the battery pack.  
Caring for the Computer 5-1 Chapter 5 Caring for the Computer Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling.
5-2 Caring for the Computer Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files. Using Windows Action Center Windows Action Center alerts you to take action on the following security essentials:  Windows Firewall  Windows Update  Malware Protection (anti-virus, anti-spyware)  Others (Internet security, user account control) For detailed information on Windows Security Center, see Windows’ Help.
Caring for the Computer 5-3 Using the Cable Lock You can use a Kensington-type cable lock to protect your computer against theft. The cable lock is available in most computer stores. To use the lock, loop the lock cable around a stationary object such as a table. Insert the lock to the Kensington lock hole and turn the key to secure the lock. Store the key in a safe place.
5-4 Caring for the Computer Taking Care of the Computer Location Guidelines  For optimal performance, use the computer where the recommended temperature is between 0 C (32 F) and 45 C (113 F). Select models support -15 C (5 F) low temperature.  Avoid placing the computer in a location subject to high humidity, extreme temperatures, mechanical vibration, direct sunlight, or heavy dust. Operating in an environment with metallic dust is not allowed.  Do not cover or block any ventilation openings on the computer. For example, do not place the computer on a bed, sofa, rug, or other similar surface. Otherwise, overheating may occur that results in damage to the computer.  Keep the computer at least 13 cm (5 inches) away from electrical appliances that can generate a strong magnetic field such as a TV, refrigerator, motor, or a large audio speaker.  Avoid moving the computer abruptly from a cold to a warm place. A temperature difference of more than 10 C (18 F) may cause condensation inside the unit, which may damage the storage media.  Do not place the computer on an unsteady surface. General Guidelines  Do not place heavy objects on top of the computer when it is closed as this may damage the display.  The screen surface is easily scratched. Do not use paper towels to clean the display but use the included soft cloth. Avoid touching it with your fingers, pen, or pencil.  To maximize the life of the backlight in the display, allow the backlight to automatically turn off as a result of power management. Avoid
Caring for the Computer 5-5 using a screen saver or other software that prevents the power management from working. Cleaning Guidelines  Never clean the computer with its power on.  Use a soft cloth moistened with water or a non-alkaline detergent to wipe the exterior of the computer.  Gently wipe the display with a soft, lint-free cloth. Do not use alcohol or detergent on the display.  Dust or grease on the touchpad can affect its sensitivity. Clean the pad by using adhesive tape to remove the dust and grease on its surface. Battery Pack Guidelines  Recharge the battery pack when it is nearly discharged. When recharging, make sure that the battery pack is fully charged. Doing so may avoid harm to the battery pack.  The battery pack is a consumable product and the following conditions will shorten its life: – when frequently charging the battery pack – when using, charging, or storing the battery in high temperature condition  To avoid hastening the deterioration of the battery pack thereby prolonging its useful life, minimize the number of times you charge it so as not to frequently increase its internal temperature.  Charge the battery pack between 10 C ~ 30 C (50 F ~ 86 F) temperature range. A higher environment temperature will cause the battery pack’s temperature to rise. Avoid charging the battery pack inside a closed vehicle and in hot weather condition.
5-6 Caring for the Computer Also, charging will not start if the battery pack is not within the allowed temperature range.  It is recommended that you do not charge the battery pack more than once a day.  It is recommended that you charge the battery pack with the computer’s power off.  To maintain the battery pack’s operating efficiency, store it in a cool dark place removed from the computer and with 30 % ~ 40 % charge remaining.  Important guidelines when using the battery pack. When installing or removing the battery pack take note of the following: – avoid installing or removing the battery pack when the computer is in Sleep mode. Abruptly removing the battery pack may cause loss of data or the computer may become unstable. – avoid touching the battery pack terminals or damage may occur, thereby causing improper operation to it or the computer. The computer’s input voltage and surrounding temperature will directly affect the battery pack’s charge and discharge time: – charging time will be prolonged when the computer is turned on. To shorten the charging time, it is recommended that you place the computer in sleep or hibernation mode. – a low temperature will prolong the charging time as well as hasten the discharge time. Touchscreen Guidelines  Use the finger or the included stylus on the display. Using a sharp or metallic object other than your finger or stylus may cause scratches and damage the display, thereby causing errors.  Avoid using excessive force that may cause damage to the display.
Caring for the Computer 5-7  Use a soft cloth to remove dirt on the display. The touchscreen surface has a special protective coating that prevents dirt from sticking to it. Not using a soft cloth may cause damage to the special protective coating on the touchscreen surface. To remove hard to remove dirt, blow some steam on the particular area and gently wipe away using a soft cloth.  Turn off the computer power when cleaning the display. Cleaning the display with the power on may cause improper operation.  Use the touchscreen within the intended area only. The display area and touchscreen operating area is the same. Using it beyond the allowed area may cause damage to the display and result in improper operation.  Do not use excessive force on the display. Avoid moving the computer while holding the display or twisting the display. Avoid placing objects on top of the display as this may cause the glass to break thereby damaging the display.  Using the touchscreen during low temperature (less than 5 oC) may cause a slower response time, this is normal. A normal response time may be restored upon returning to room temperature.  When there is noticeable discrepancy in the operation of the touchscreen function (wrong location on intended operation or improper display resolution), refer to the Windows online Help for instructions on recalibrating the touchscreen display.
5-8 Caring for the Computer When Traveling  Before traveling with your computer, make a backup of your hard disk data into flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data.  Make sure that the battery pack is fully charged.  Make sure that the computer is turned off and the top cover is securely closed.  Make sure that all the connector covers are closed completely to ensure the waterproof integrity.  Do not leave objects in between the keyboard and closed display.  Disconnect the AC adapter from the computer and take it with you. Use the AC adapter as the power source and as a battery-charger.  Hand-carry the computer. Do not check it in as luggage.  If you need to leave the computer in the car, put it in the trunk of the car to avoid exposing the computer to excessive heat.  When going through airport security, it is recommended that you send the computer and flash disks through the X-ray machine (the device you set your bags on). Avoid the magnetic detector (the device you walk through) or the magnetic wand (the handheld device used by security personnel).  If you plan to travel abroad with your computer, consult your dealer for the appropriate AC power cord for use in your country of destination.
Troubleshooting 6-1 Chapter 6 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems.
6-2 Troubleshooting Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem:  Try to isolate which part of the computer is causing the problem.  Make sure that you turn on all peripheral devices before turning on the computer.  If an external device has a problem, make sure that the cable connections are correct and secure.  Make sure that the configuration information is properly set in the BIOS Setup program.  Make sure that all the device drivers are correctly installed.  Make notes of your observations. Are there any messages on the screen? Do any indicators light? Do you hear any beeps? Detailed descriptions are useful to the service personnel when you need to consult one for assistance. If any problem persists after you follow the instructions in this chapter, contact an authorized dealer for help.
Troubleshooting 6-3 Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber).  Make sure that the AC adapter is properly connected.  Make sure that the battery is not too hot or cold. Allow time for the battery pack to return to room temperature.  Make sure that the battery pack is installed correctly.  Make sure that the battery terminals are clean. The operating time of a fully charged battery becomes shorter.  If you often partially recharge and discharge, the battery might not be charged to its full potential. Initialize the battery to solve the problem. (See “Initializing the Battery Pack” in Chapter 3 for instructions.) The battery operating time indicated by the battery meter does not match the actual operating time.  The actual operating time can be different from the estimated time, depending on how you are using the computer. If the actual operating time is much less than the estimated time, initialize the battery. (See “Initializing the Battery Pack” in Chapter 3 for instructions.) Wireless Transmission Problems I cannot connect to another device with wireless technology.  Make sure that the wireless card is correctly installed.  Make sure that the distance between the two devices are not over 10 meters or that there are no walls or other obstructions between the devices.
6-4 Troubleshooting  Make sure that the other device is not in “Hidden” mode.  Make sure that devices are compatible. Display Problems Nothing appears on the screen.  During operation, the screen may automatically turn off as a result of power management. Press any key to see if the screen comes back.  The brightness level might be too low. Increase brightness.  The display output might be set to an external device. To switch the display back to the LCD, press the Fn+F5 hot key or change the display through the Display Settings Properties. The characters on the screen are dim.  Adjust the brightness and/or contrast. Bad dots appear on the display at all times.  A small number of missing, discolored, or bright dots on the screen are an intrinsic characteristic of TFT LCD technology. It is not regarded as a LCD defect. The external monitor displays nothing.  Make sure that the monitor is turned on.  Make sure that the monitor’s signal cable is properly connected.  Switch the display to the monitor by pressing the Fn+F5 hot key or change the display through the Display Settings Properties. Simultaneous display/multi-display does not work.  Make sure that you turn on the external monitor before turning on the computer.  Press the Fn+F5 hot key to toggle through the display options or change the Display Settings Properties in Windows.
Troubleshooting 6-5 DVD Drive Problems The DVD drive cannot read a disc.  Make sure that the disc is correctly seated in the tray, with the label facing up.  Make sure that the disc is not dirty. Clean the disc with a disc cleaning kit, available in most computer stores.  Make sure that the computer supports the disc or the files contained. You cannot eject a disc.  The disc is not properly seated in the drive. Manually release the disc by inserting a small rod, such as a straightened paperclip, into the drive’s manual eject hole and pushing firmly to release the tray ExpressCard Problems The ExpressCard does not work.  Make sure that the ExpressCard is correctly seated.  If the card requires an IRQ (Interrupt ReQuest), make sure that there is one available. The ExpressCard stops communicating properly.  The application may have been reset when the computer is turned off or in Sleep mode. Exit and restart the application.
6-6 Troubleshooting Hardware Device Problems The computer does not recognize a newly installed device.  The device may not be correctly configured in the BIOS Setup program. Run the BIOS Setup program to identify the new type.  Make sure if any device driver needs to be installed. (Refer to the documentation that came with the device.)  Make sure if the device needs any jumper or switch settings. (Refer to the documentation that came with the device.)  Check the cables or power cords for correct connections.  For an external device that has its own power switch, make sure that the power is turned on. Hard Disk Drive Problems The hard disk drive error message appears on the screen.  The hard disk drive has defects. Ask your dealer for help. The hard disk drive operations seem slow.  The data files stored on the hard disk drive may be fragmented. Use a tool such as Window’s Disk Defragmenter to defragment the files. The hard disk drive in-use indicator glows without blinking.  The data files stored on the hard disk drive may be fragmented. Use a tool such as Window’s Disk Defragmenter to defragment the files. Keyboard, Mouse, and Touchpad Problems The keyboard does not respond.  Try connecting an external keyboard. If it works, contact an authorized dealer, as the internal keyboard cable might be loose.
Troubleshooting 6-7 Water or liquid is spilt into the keyboard.  Immediately turn off the computer and unplug the AC adapter. Then turn the keyboard upside down to drain the liquid out of the keyboard. Make sure to clean up any part of the spill you can get to. Though the keyboard of your computer is spill-proof, liquid will remain in the keyboard enclosure if you don’t remove it. The numeric keypad is disabled.  Make sure that the Num Lock is switched on. (Check if the Num Lock Indicator glows or not.) The external keyboard does not work.  Make sure that the keyboard cable is properly connected. The USB mouse does not work.  Make sure that the mouse cable is properly connected. The touchpad does not work, or the pointer is difficult to control with the touchpad.  Make sure that the touchpad is clean. LAN Problems I cannot access the network.  Make sure that the LAN cable is properly connected to the RJ-45 connector and the network hub.  Make sure that the network configuration is appropriate.  Make sure that the user name or password is correct. PC Card Problems The PC card does not work.  Make sure that the PC card is correctly seated.
6-8 Troubleshooting  If the card requires an IRQ (Interrupt ReQuest), make sure that there is one available. The PC card stops communicating properly.  The application may have been reset when the computer is turned off or in Sleep mode. Exit and restart the application. Power Management Problems The computer does not enter Sleep or Hibernation mode automatically.  If you have a connection to another computer, the computer does not enter Sleep or Hibernation mode if the connection is actively in use.  Make sure that the Sleep or Hibernation time-out is enabled. The computer does not enter Sleep or Hibernation mode immediately.  If the computer is performing an operation, it normally waits for the operation to finish. The computer does not resume from Sleep or Hibernation mode.  The computer automatically enters Sleep or Hibernation mode when the battery pack is empty. Do any one of the following:  Connect the AC adapter to the computer.  Replace the empty battery pack with a fully charged one. The computer does not enter Hibernation mode with the Fn+F12 hot keys.  Make sure that the Hibernation function is specified for the sleep button.  You might be using a PC or other card that prevents the computer from entering Hibernation mode. To enter the mode, stop the communication program and then remove the card or stop the card.
Troubleshooting 6-9 Software Problems An application program does not work correctly.  Make sure that the software is correctly installed.  If an error message appears on the screen, consult the software program’s documentation for further information.  If you are sure the operation has stop, reset the computer. (See “Resetting the Computer” later in this chapter.) Sound Problems No sound is produced.  Make sure that the volume control is not set too low.  Make sure that the computer is not in Sleep mode.  If using an external speaker, make sure that the speaker is properly connected. Distorted sound is produced.  Make sure that the volume control is not set too high or too low. In most cases, a high setting can cause the audio electronics to distort the sound. The sound system does not record.  Adjust the playback or recording sound levels. The external microphone or audio device does not work.  Make sure that the microphone is connected to the proper connector on the computer.  Click the speaker symbol on the taskbar and check the Windows volume control.  Check the volume control of your computer.
6-10 Troubleshooting Startup Problems When you turn on the computer, it does not respond and the Power Indicator does not light green.  If you are using an external AC power, make sure that the AC adapter is correctly and securely connected. If so, make sure that the electrical outlet works properly.  If you are using the battery power, make sure that the battery is not discharged. When you turn on the computer, it stops after POST.  Restart your computer. WLAN Problems I cannot use the WLAN feature.  Make sure that the mini PCI-E WLAN card is correctly installed.  Make sure that the WLAN feature is turned on. Transmission quality is poor.  Your computer may be in an out-of-range situation. Move your computer closer to the Access Point or another WLAN device it is associated with.  Check if there is high interference around the environment and solve the problem as described next. Radio interference exists.  Move your computer away from the device causing the radio interference such as microwave oven and large metal objects.  Plug your computer into an outlet on a different branch circuit from that used by the affecting device.  Consult your dealer or an experienced radio technician for help.
Troubleshooting 6-11 I cannot connect to another WLAN device.  Make sure that the WLAN feature is turned on.  Make sure that the SSID setting is the same for every WLAN device in the network.  Your computer is not recognizing changes. Restart the computer.  Make sure that the IP address or subnet mask setting is correct. I cannot communicate with the computer in the network when Infrastructure mode is configured.  Make sure that the Access Point your computer is associated with is powered on and all the LEDs are working properly.  If the operating radio channel is in poor quality, change the Access Point and all the wireless station(s) within the BSSID to another radio channel.  Your computer may be in an out-of-range situation. Move your computer closer to the Access Point it is associated with.  Make sure that your computer is configured with the same security option (encryption) to the Access Point.  Use the Web Manager/Telnet of the Access Point to check whether it is connected to the network.  Reconfigure and reset the Access Point. I cannot access the network.  Make sure that the network configuration is appropriate.  Make sure that the user name or password is correct.  You have moved out of range of the network.  Turn off power management.
6-12 Troubleshooting Other Problems The date/time is incorrect.  Correct the date and time via the operating system or BIOS Setup program.  After you have performed everything as described above and still have the incorrect date and time every time you turn on the computer, the RTC (Real-Time Clock) battery is at the end of its life. Call an authorized dealer to replace the RTC battery.
Troubleshooting 6-13 Resetting the Computer You may have to reset (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If the computer operation seems to hang up, first wait. It is possible that the computer is processing data. Periodically check the hard disk drive in-use indicator, if it flashes irregularly, the program may be accessing data and preventing you from using the keyboard. If you are sure the operation has stopped and you cannot use the “restart” function of the operating system, reset the computer. Reset the computer by any one of these methods:  Press Ctrl+Alt+Del on the keyboard.  If the above action does not work, press and hold the power button for more than 5 seconds to force the system to turn off. Then turn on the power again. CAUTION: Resetting will cause any unsaved data to be lost.
Specifications A-1 Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts Specifications CPU Intel® Arrandale i5-520M 2.4GHz 3MB L3, 35W Chipset Mobile Intel® QM57 Express Chipset, vPro support BIOS 8MB SPI Flash RAM Up to 8GB DDR3 SDRAM, 2 slots, 1066/1333MHz Panel 15.6-inch (16:9) wide TFT LCD, 1366x768 resolution with 1200nits or optional 1920x1080 resolution with 600nits after T/S, ultra low brightness support, sunlight readable, resistive multi-touch with stylus (option) Controller Arrandale integrated, BIOS adjustable share memory Optional: MXM 3.0 Interface, N11P-LP1 512MB GDDR3 Display Video port VGA and HDMI Controller Azalia 32 bit, 192KHz chipset, HD audio support, MS-Sound compatible Microphone Integrated Speaker Speaker × 2 Audio Ports Two audio ports for Line-out (green color) / Mic-in (pink color) Keyboard Standard keys with numeric pad keys, 12 function keys, special Fn (Function) key and Windows keys, water-proof membrane, with backlight (option) Pointing device Glide touchpad with 2 buttons Hard disk drive SATA interface, 2.5-inch diameter, shock-mounted, user-removable, solid-state disk (option), HDD heater (option), secondary hard disk drive and RAID support (option) Storage device DVD drive SATA interface, Super-Multi DVD drive
A-2 Specifications Parts Specifications Card slots PCMCIA CardBus Type II x 2 ExpressCard/34/54 Smart Card I/O ports USB port × 3, serial port x 2(RS232/RS422), eSATA/ USB port, RJ-45 port x 2, docking connector LAN LAN1: Intel® 82577LM Gigabit Network Connection LAN2: Realtek RTL8111DL, DSM mode support Wireless LAN Intel® Centrino® Ultimate N 6200 AGN Half Mini Card, IEEE 802.11a/b/g/n CMOS Web CAM 1.3M pixel Security Kensington lock TPM 1.2 Fingerprint sensor, slide type Smart Card Reader AC adapter Universal AC adapter 90 W; input: 100240 V, output: 19 V Power Battery Pack 8700mAH, 9 cells, 10.8V Dimension (W×D×H)  410×290×65 mm (16.14×11.42×2.56 inch) Weight  4.6 kg (10.14 lb) Temperature Operating: 0 C (32 F) to 40 C (104 F) –20 C (–4 F) to 71 C (160 F) – low temperature option Non-operating: –40 C (–40 F) to 70 C (158 F) Humidity 5 % to 95 % relative, non-condensing Altitude Operating: 15,000 ft Non-operating: 40,000 ft Shock Operating: 15 g, 11 ms half-sine wave Non-operating: 50 g, 11 ms half-sine wave Vibration Random vibration: Operating: MIL-STD-810F, 514.5C-1 – highway truck exposure Non-operating: MIL-STD-810F, 514.5C-17 Drop 100 cm drop 26 times onto plywood plate surface Enclosure IP65 (with input/output doors closed) Environment ESD Air discharge: 0~8 KV (included) no error; 9~15 KV allow soft error Contact discharge: 0~6 KV (included) no error; 7~8 KV allow soft error Regulation EMC FCC part 15, subpart B, class B, CE, CCC, BSMI
Specifications A-3 Parts Specifications Safety UL, UL1604, TUV, TUV/CB, E-mark RoHS 6 European union banned materials, EPEAT silver Green Product Coverage Other 12 universal GP product banned materials, ENERGY STAR, WEEE
Regulatory Information B-1 Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your computer. NOTE: Marking labels located on the exterior of your computer indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only.
B-2 Regulatory Information On the Use of the System Class B Regulations USA Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  Consult the dealer or an experienced radio/TV technician for help. Any changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. Please note: The use of a non-shielded interface cable with this equipment is prohibited.
Regulatory Information B-3 Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-Causing equipment regulations. Cet appareil numérique de Classe B respecte toutes les exigences du Règlement Canadien sur le matériel brouileur. This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada. Safety Notices About the Battery Caution Texts Concerning Lithium Batteries DANISH ADVARSEL! Lithiumbatteri – Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det brugte batteri tilbage til leverandøren. NORWEGIAN ADVARSEL: Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner. SWEDISH VARNING: Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion.
B-4 Regulatory Information FINNISH VAROITUS: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. ENGLISH CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturer's instructions. DEUTSCH VORSICHT: Explosionsgefahr bei unsachgemäßem Austausch der Batterie. Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleich-wertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers. FRENCH ATTENTION: II y a danger d’explosion s’il y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du même type ou d’un type équivalent recommandé par le constructeur. Mettre au rebut les batteries usagées conformément aux instructions du fabricant. Attention (for USA Users) The product that you have purchased contains a rechargeable battery. The battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for recycling options or proper disposal. About the AC Adapter  Use only the AC adapter supplied with your computer. Use of another type of AC adapter will result in malfunction and/or danger.  Do not use the adapter in a high moisture environment. Never touch the adapter when your hands or feet are wet.  Allow adequate ventilation around the adapter when using it to operate the device or charge the battery. Do not cover the AC
Regulatory Information B-5 adapter with paper or other objects that will reduce cooling. Do not use the AC adapter while it is inside a carrying case.  Connect the adapter to a proper power source. The voltage requirements are found on the product case and/or packaging.  Do not use the adapter if the cord becomes damaged.  Do not attempt to service the unit. There are no serviceable parts inside. Replace the unit if it is damaged or exposed to excess moisture.
B-6 Regulatory Information On the Use of the RF Device NOTE: The information in this section applies to models with the wireless LAN module. USA and Canada Safety Requirements and Notices Radio Frequency Interference Requirements The FCC with its action in ET Docket 93-62 has adopted a safety standard for human exposure to Radio Frequency (RF) electromagnetic energy emitted by FCC certified equipment. The wireless LAN module meets the Human Exposure limits found in OET Bulletin 65, 2001, and ANSI/IEEE C95.1, 1992. Proper operation of this radio according to the instructions found in this manual will result in exposure substantially below the FCC’s recommended limits. The following safety precautions should be observed:  Do not touch or move antenna while the unit is transmitting or receiving.  Do not hold any component containing the radio such that the antenna is very close or touching any exposed parts of the body, especially the face or eyes, while transmitting.  Do not operate the radio or attempt to transmit data unless the antenna is connected; if not, the radio may be damaged.Use in specific environments:  The use of wireless devices in hazardous locations is limited by the constraints posed by the safety directors of such environments.  The use of wireless devices on airplanes is governed by the Federal Aviation Administration (FAA).  The use of wireless devices in hospitals is restricted to the limits set forth by each hospital.
Regulatory Information B-7 Explosive Device Proximity Warning WARNING: Do not operate a portable transmitter (such as a wireless network device) near unshielded blasting caps or in an explosive environment unless the device has been modified to be qualified for such use. Antenna Warning WARNING: To comply with the FCC and ANSI C95.1 RF exposure limits, it is recommended that the antenna for this device be installed so as to provide a separation distance of at least 20 cm (8 inches) from all persons and that the antenna must not be co-located or operating in conjunction with any other antenna or radio transmitter. It is recommended that the user limit exposure time if the antenna is positioned closer than 20 cm (8 inches). Use on Aircraft Caution CAUTION: Regulations of the FCC and FAA prohibit airborne operation of radio-frequency wireless devices because their signals could interfere with critical aircraft instruments. 5G Use Warning WARNING: If this device is going to be operated in 5.15 ~ 5.25 GHz frequency range, then it is restricted in indoor environment only. EMC Requirements This device uses, generates and radiates radio frequency energy. The radio frequency energy produced by this device is well below the maximum exposure allowed by the Federal Communications Commission (FCC). This device complies with the limits for a Class B digital device pursuant to Part 15 subpart C of the FCC Rules and Regulations. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. The FCC limits are designed to provide reasonable protection against harmful interference when the equipment is installed and used in
B-8 Regulatory Information accordance with the instruction manual and operated in a commercial environment. However, there is no guarantee that interference will not occur in a particular commercial installation, or if operated in a residential area. If harmful interference with radio or television reception occurs when the device is turned on, the user must correct the situation at the user’s own expense. The user is encouraged to try one or more of the following corrective measures:  Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  Consult the dealer or an experienced radio/TV technician for help. CAUTION: The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency. Any changes or modification to said product not expressly approved by the manufacturer could void the user’s authority to operate this device. Canada Radio Frequency Interference Requirements To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empêcher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit être utilisé à l'intérieur et devrait être placé loin des fenêtres afin de fournir un écran de blindage maximal. Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.
Regulatory Information B-9 European Union CE Marking and Compliance Notices Statements of Compliance English This product follows the provisions of the European Directive 1999/5/EC. Danish Dette produkt er i overensstemmelse med det europæiske direktiv 1999/5/EC. Dutch Dit product is in navolging van de bepalingen van Europees Directief 1999/5/EC. Finnish Tämä tuote noudattaa EU-direktiivin 1999/5/EC määräyksiä. French Ce produit est conforme aux exigences de la Directive Européenne 1999/5/EC. German Dieses Produkt entspricht den Bestimmungen der Europäischen Richtlinie 1999/5/EC. Greek To προϊόν αυτό πληροί τις προβλέψεις της Ευρωπαϊκής Οδηγίας 1999/5/EC. Icelandic Þessi vara stenst reglugerð Evrópska Efnahags Bandalagsins númer 1999/5/EC. Italian Questo prodotto è conforme alla Direttiva Europea 1999/5/EC.
B-10 Regulatory Information Norwegian Dette produktet er i henhold til bestemmelsene i det europeiske direktivet 1999/5/EC. Portuguese Este produto cumpre com as normas da Diretiva Européia 1999/5/EC. Spanish Este producto cumple con las normas del Directivo Europeo 1999/5/EC. Swedish Denna produkt har tillverkats i enlighet med EG-direktiv 1999/5/EC. Local Restrictions of 802.11a/g/n Radio Usage CAUTION: Due to the fact that the frequencies used by 802.11a/g/n wireless LAN devices may not yet be harmonized in all countries, 802.11a/g/n products are designed for use only in specific countries or regions, and is not allowed to be operated in countries or regions other than those of designated use. As a user of these products, you are responsible for ensuring that the products are used only in the countries or regions for which they were intended and for verifying that they are configured with the correct selection of frequency and channel for the country or region of use. Any deviation from permissible settings and restrictions in the country or region of use could be an infringement of local law and may be punished as such. The European variant is intended for use throughout the European Economic Area. However, authorization for use is further restricted in particular countries or regions within countries, as follows: General European standards dictate maximum radiated transmit power of 100 mW Effective Isotropic Radiated Power (EIRP) and the frequency range 2400 – 2483.5 MHz.
Regulatory Information B-11 Belgium and the Netherlands In Belgium and the Netherlands, the product may not be used outdoors. See the instructions next under the heading “Turning Off the Wireless LAN Radio.” France Departments in Which the Wireless LAN Module Can Be Used (Indoors Only) The wireless LAN module can currently be used indoors only in the following 38 departments of mainland France. Please turn off your wireless LAN radio when operating the device in areas/places other than the 38 departments listed: 01 Ain Orientales 36 Indre 66 Pyrénées 02 Aisne 37 Indre et Loire 67 Bas Rhin 03 Allier 41 Loir et Cher 68 Haut Rhin 05 Hautes Alpes 42 Loire 70 Haute Saône 08 Ardennes 45 Loiret 71 Saône et Loire 09 Ariège 50 Manche 75 Paris 11 Aude 55 Meuse 82 Tarn et Garonne 12 Aveyron 58 Nièvre 84 Vaucluse 16 Charente 59 Nord 88 Vosges 24 Dordogne 60 Oise 89 Yonne 25 Doubs 61 Orne 90 Territoire de Belfort 26 Drôme 63 Puy du Dôme 94 Val de Marne 32 Gers 64 Pyrénées Atlantique Departments in Which the Wireless LAN Module’s Maximum EIRP Not Shown in the Previous Table
B-12 Regulatory Information Frequency Ranges (MHz) Indoors Outdoors 2400 – 2446.5 10 mW Not permitted 2446.5 – 2483.5 100 mW 100 mW on private property with Ministry of Defense approval Turning Off the Wireless LAN Radio NOTE: Turning the wireless LAN radio off is not the same as disabling the wireless LAN card. It is not necessary to disable the card to meet the regulatory requirements. While operating the computer in those French departments that do not allow use of the wireless LAN equipment, the user of the equipment must turn off the wireless LAN radio in order to comply with local regulations.

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