Getac Technology 300GOBI3 Multi-band Radio Module User Manual B300 G4
Getac Technology Corporation Multi-band Radio Module B300 G4
User Manual.pdf
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| Document ID | 1989990 |
| Application ID | l3meaYC9RUDe0P0c11vZ/A== |
| Document Description | User Manual.pdf |
| Short Term Confidential | No |
| Permanent Confidential | No |
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| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 232.34kB (2904275 bits) |
| Date Submitted | 2013-06-13 00:00:00 |
| Date Available | 2013-12-10 00:00:00 |
| Creation Date | 2013-06-05 14:44:41 |
| Producing Software | Microsoft® Office Word 2007 |
| Document Lastmod | 2013-06-05 14:44:52 |
| Document Title | B300-G4 |
| Document Creator | Microsoft® Office Word 2007 |
| Document Author: | Crystal |
B300 USER’S MANUAL Rugged Mobile Computing Solutions Sep. 2012 TRADEMARKS The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. All other brand and product names are trademarks or registered trademarks of their respective owners. NOTE The information in this manual is subject to change without notice. For the latest version of the manual, please visit the Getac website at www.getac.com. ENERGY STAR® is a government program that offers businesses and consumers energy-efficient solutions, making it easy to save money while protecting the environment for future generations. Please reference ENERGY STAR® related information from www.energystar.gov. As an ENERGY STAR® Partner, Getac Technology Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. An ENERGY STAR® qualified computer uses 70 % less electricity than computers without enabled power management features. Earning the ENERGY STAR® When every home office is powered by equipment that has earned the ENERGY STAR® , the change will keep over 289 billion pounds of greenhouse gases out of the air. If left inactive, ENERGY STAR® qualified computers enter a low-power mode and may use 15 watts or less. New chip technologies make power management features more reliable, dependable, and user-friendly than even just a few years ago. Spending a large portion of time in low-power mode not only saves energy, but helps equipment run cooler and last longer. Businesses that use ENERGY STAR® enabled office equipment may realize additional savings on air conditioning and maintenance. Over its lifetime, ENERGY STAR® qualified equipment in a single home office (e.g., computer, monitor, printer, and fax) can save enough electricity to light an entire home for more than 4 years. Power management (“sleep settings”) on computers and monitors can result in much savings annually. Remember, saving energy prevents pollution Because most computer equipment is left on 24 hours a day, power management features are important for saving energy and are an easy way to reduce air pollution. By using less energy, these products help lower consumers’ utility bills, and prevent greenhouse gas emissions. Table of Contents Chapter 1 Getting Started ..................................................................................................... 1-1 Getting the Computer Running......................................... 1-2 Unpacking ................................................................ 1-2 Using the Tether (Optional) ....................................... 1-3 Connecting to AC Power ............................................ 1-4 Turning On and Off the Computer ............................... 1-6 Taking a Look at the Computer ...................................... 1-8 Front Components ..................................................... 1-8 Rear Components...................................................... 1-9 Right-Side Components ............................................. 1-10 Left-Side Components ............................................... 1-12 Top-open Components .............................................. 1-13 Bottom Components .................................................. 1-16 Chapter 2 Operating Your Computer .............................................................................. 2-1 Using the Keyboard ......................................................2-2 Typewriter Keys ........................................................2-2 Cursor-Control Keys ..................................................2-2 Numeric Keypad .......................................................2-3 Function Keys ..........................................................2-4 Fn Key ...................................................................2-4 Hot Keys ................................................................2-4 Windows Keys ..........................................................2-6 Using the Touchpad ......................................................2-7 Configuring the Touchpad............................................2-9 Using the Touchscreen (Optional) ................................. 2-10 Using the Quick Buttons .............................................. 2-12 Using the DVD Drive .................................................. 2-14 Inserting and Removing a Disc .................................. 2-14 Using the Network Features .......................................... 2-17 Using the Modem ................................................... 2-17 Using the LAN ....................................................... 2-18 Using the Wireless LAN ........................................... 2-18 Using the Bluetooth Feature ......................................... 2-21 Turning On/Off the Bluetooth Radio ........................... 2-21 Connecting to another Bluetooth Device ....................... 2-22 Using the WWAN Feature (Optional) ............................ 2-24 Installing a SIM Card .............................................. 2-25 Turning On/Off the WWAN Radio .............................. 2-27 Using the Fingerprint Scanner ....................................... 2-28 Chapter 3 Managing Power ................................................................................................. 3-1 AC Adapter .................................................................3-2 Battery Pack................................................................3-3 Charging the Battery Pack ..........................................3-3 Initializing the Battery Pack .........................................3-4 Checking the Battery Level .........................................3-5 Replacing the Battery Pack .........................................3-6 Battery Low Signals and Actions ..................................3-8 Power Management .......................................................3-9 Hibernation............................................................. 3-10 Power-Saving Tips ...................................................... 3-11 Chapter 4 Expanding Your Computer ............................................................................. 4-1 Connecting Connecting Connecting Connecting ii a VGA or HDMI Display Monitor ......................4-2 a Serial Device.............................................4-4 a USB Device ..............................................4-5 an eSATA Device .........................................4-6 Connecting an IEEE 1394 Device ....................................4-7 Connecting Audio Devices ..............................................4-8 Using Smart Cards .......................................................4-9 Using PC Cards......................................................... 4-10 Using ExpressCards (Optional) ..................................... 4-12 Using the MMC/SD Card Reader .................................. 4-14 System Memory Upgrade.............................................. 4-16 Installing a Secondary Battery Pack or Hard Disk Drive ..... 4-18 Chapter 5 Using BIOS Setup and System Recovery ................................................ 5-1 BIOS Setup.................................................................5-2 When and How to Use .............................................5-2 Information Menu ......................................................5-3 Main Menu ..............................................................5-4 Advanced Menu ........................................................5-5 Security Menu ........................................................ 5-12 Boot Menu ............................................................ 5-14 Exit Menu ............................................................. 5-15 Quick BIOS Settings ................................................... 5-17 System Recovery ........................................................ 5-18 Chapter 6 Using the TPM and P1 Utility .......................................................................... 6-1 Using TPM (Trusted Platform Module) ............................6-2 P1 Quick Button Definition Utility .....................................6-3 Chapter 7 Caring for the Computer.................................................................................. 7-1 Protecting the Computer .................................................7-2 Using an Anti-Virus Strategy .......................................7-2 Using Windows Action Center ......................................7-2 Using the Cable Lock ................................................7-3 Taking Care of the Computer .........................................7-4 Location Guidelines ....................................................7-4 General Guidelines ....................................................7-5 iii Cleaning Guidelines ...................................................7-5 Battery Pack Guidelines ..............................................7-6 Touchscreen Guidelines...............................................7-7 When Traveling ............................................................7-9 Chapter 8 Troubleshooting ................................................................................................. 8-1 Preliminary Checklist ......................................................8-2 Solving Common Problems .............................................8-3 Battery Problems .......................................................8-3 Bluetooth Wireless Transmission Problems ......................8-3 Display Problems ......................................................8-4 ExpressCard Problems ................................................8-5 Hardware Device Problems ..........................................8-5 Hard Disk Drive Problems ..........................................8-6 Keyboard and Touchpad Problems ................................8-6 LAN Problems ..........................................................8-7 Modem Problems ......................................................8-7 DVD Drive Problems .................................................8-7 PC Card Problems ....................................................8-8 Power Management Problems ......................................8-9 Software Problems .....................................................8-9 Sound Problems ..................................................... 8-10 Startup Problems..................................................... 8-10 WLAN Problems ...................................................... 8-11 Other Problems ...................................................... 8-13 Resetting the Computer................................................ 8-14 Appendix A Specifications ..................................................................................................... A-1 Appendix B Regulatory Information .................................................................................. B-1 On the Use of the System ........................................... B-2 Class B Regulations ................................................. B-2 Safety Notices ......................................................... B-3 iv On the Use of the RF Device ...................................... B-7 USA and Canada Safety Requirements and Notices ........ B-7 European Union CE Marking and Compliance Notices ..... B-10 Chapter 1 Getting Started Congratulations on purchasing this rugged computer. This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer. Getting Started 1-1 Getting the Computer Running This section guides you through the procedures for getting the computer ready for operation. Unpacking After unpacking the shipping carton, you should find these standard items: Rugged computer Accessories: AC adapter AC power cord Document(s) Stylus and tether (depending on your model) Inspect all the items. If any item is damaged or missing, notify your dealer immediately. Keep the shipping carton and packing materials in case you need to ship or store the computer in the future. 1-2 Getting Started Using the Tether (Optional) A tether is provided for attaching the stylus to your computer. 1. Insert one of the tether’s loop ends through the hole of the stylus (as indicated by below). Then, insert the other end through the first loop (as indicated by below) and pull it tight. 2. Insert the other loop end to the hook on the computer (as indicated by below). Then, insert the stylus end through the loop (as indicated by below) and pull it tight. Getting Started 1-3 Connecting to AC Power The computer operates either on the external AC power or internal battery power. It is suggested that you use AC power when you start up the computer for the very first time. CAUTION: Use only the AC adapter included with your computer. Using other AC adapters may damage the computer. 1. Turn off the computer. 2. Plug the DC cord of the AC adapter to the power connector of the computer (). 1-4 Getting Started 3. Plug the female end of the AC power cord to the AC adapter and the male end to an electrical outlet (). 4. When the AC adapter is connected, power is being supplied from the electrical outlet to the AC adapter and onto your computer. Now, you are ready to turn on the computer. CAUTION: When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the computer. A reverse procedure may damage the AC adapter or the computer. When unplugging the connector, always hold the plug head. Never pull on the cord. NOTE: When the AC adapter is connected, it also charges the battery pack. For information on using battery power, see Chapter 3. Getting Started 1-5 Turning On and Off the Computer Turning On 1. Open the top cover by pushing on the cover latch () and lifting up the cover (). You can tilt the cover forward or backward for optimal viewing clarity. 1-6 Getting Started 2. Press the power button ( ). 3. Each time the computer is turned on, it performs a Power-On Self Test (POST), and the operating system such as Windows should start. Turning Off When you finish a working session, you can stop the system by turning off the power or leaving it in Sleep or Hibernation mode: To... Do this... Power off (Shutdown) Use the Windows Start menu in the lower left and follow the shutdown procedure. Sleep Press the power button* or use the Windows Start menu to put the computer in Sleep mode. Hibernate Use the Windows Start menu to put the computer in Hibernation mode. (See “Hibernation” in Chapter 3 for more information.) * “Sleep” is the default setting of the power button. You may change what the power button does in Windows Control Panel. Getting Started 1-7 Taking a Look at the Computer NOTE: Depending on the model you purchased, the appearance of your computer may not be exactly the same as those shown in this manual. You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water- and dust-proof integrity. (Engage the locking mechanism if the cover is designed with such mechanism.) Front Components Ref Component Top Cover Latch Locks the top cover. WWAN Antenna Should be pulled out for reception of mobile telecommunications signals. Handle Provides a convenient way to carry the computer. 1-8 Getting Started Description See Also P. 1-5 P. 2-24 Rear Components Ref Component Description See Also Power Connector Connects the AC adapter. P. 1-3 USB Port Connects a USB device, such as a USB flash disk, printer, digital camera, joystick, and more. P. 4-5 WWAN Passthrough Connector (option) Connects the external antenna for WWAN (wireless wide area network) connectivity. WiFi Pass-through Connector (option) Connects the external antenna for WLAN (wireless local area network) connectivity. Docking Connector Connects to the office or vehicle dock (purchased separately). VGA Connector Connects an external display monitor. P. 4-2 Serial Connectors Each of the two connectors connects a serial mouse or serial communication device. P. 4-4 Getting Started 1-9 Ref Component Kensington Lock Description Locks the computer to a stationary object for security. See Also P. 7-2 Right-Side Components Ref Component Description See Also Expansion Card Slot Depending on your model, the slot can be any of the following: ExpressCard Slot Accepts an ExpressCard/34 or ExpressCard/54 for additional functions. P. 4-12 PCMCIA Slot Accepts a PC card for additional functions. P. 4-10 Mini IEEE 1394 Port Connects an IEEE 1394 device such as a scanner, printer, DVCAM, and VCR. P. 4-6 1-10 Getting Started Ref Component RF (radio frequency) On/Off Switch Description See Also Serves as the master on/off control for all P. 2-18, the wireless modules (wireless LAN, 2-21, Bluetooth, and WWAN). 2-27 NOTE: Available modules on your computer depend on the configuration you purchased. MMC/SD Card Reader Accepts a MultiMediaCard (MMC) or Secure Digital (SD) card for removable storage media. P. 4-14 HDMI Connector Connects a HDMI (High-Definition Multimedia Interface) monitor or TV set. P. 4-2 RJ-11 Connector Connects the telephone line. Hard Disk Drive Compartment Inside is the hard disk drive. PCMCIA Slot Accepts a PC card for additional functions. eSATA/USB Combo Port Connects an eSATA device such as an external hard drive or optical drive. P. 2-17 P. 4-10 P. 4-6 Can also function as a USB port. GPS Pass-through Connects the external antenna for GPS Connector (option) signal reception. Audio Output Connector Connects a set of headphones or external speakers with amplifier. P. 4-8 Microphone Connector Connects an external microphone. P. 4-8 RJ-45 Connector Connects the LAN cable. P. 2-18 Getting Started 1-11 Left-Side Components Ref Component Description See Also Battery Pack Supplies power to your computer when external power is not connected. P. 3-3 Smart Card Reader Accepts a smart card for additional security feature. P. 4-9 NOTE: On your computer, the Smart Card reader is a part of the super multi drive module. If the super multi drive module is replaced by a secondary battery pack or hard disk drive, you cannot use the Smart Card reader. Super Multi Drive 1-12 Getting Started Accepts a compact disc for installing or loading software, accessing data, and playing music/video. P. 2-14 Can be replaced by a secondary hard disk drive or battery pack (purchased separately). P. 4-18 Top-open Components Ref Component LCD Screen Quick Buttons P1 Description See Also Displays the output of the computer. May include the optional touchscreen feature. P. 2-10 Toggles the “Blackout” mode on or off. P. 2-11 Getting Started 1-13 Ref Component Description See Also Toggles ECO power saving mode on or off when using battery power. P. 2-11 Toggles the sunlight-readable mode on or off. P. 2-11 Enables or disables light sensor. P. 2-11 Power Button Turns the computer power on or off. Stylus (option) Serves as the input device by tapping on the screen to make selections and enter information. P. 2-10 Touchpad Serves as the pointing device of the computer. P. 2-7 Indicators Show the current status of the computer’s devices. Hard Disk Drive / DVD Drive Blinks green when computer is accessing the hard disk or DVD drive. Card Reader Blinks green when computer is accessing the storage card. Caps Lock Lights green when Caps Lock is on. P. 2-3 Num Lock / HDD Heater (option) Lights green when Num Lock is on. P. 2-18 Microphone Receives sound and voice for the computer. Keyboard Serves as the data input device of the computer. P. 2-2 Fingerprint Scanner Serves as the fingerprint verification, preventing unauthorized access to your computer. P. 2-28 1-14 Getting Started P. 1-7 P. 4-14 Lights amber when the optional hard disk heater is on. Ref Component Description See Also Stereo Speaker Sends out sound and voice from the computer. Indicators Show the current status of the computer’s devices. Power Lights green when computer is on. P. 1-6 Blinks green when computer is on Sleep mode. Battery Charge Lights green when the battery is fully charged. P. 3-3 Lights amber when the battery is being charged. Blinks red when the battery’s capacity is below 10 %. Blinks amber when the battery is in an abnormal condition. WLAN Lights green when WLAN radio is on. P. 2-18 Bluetooth Lights green when Bluetooth radio is on. P. 2-21 WWAN Lights green when WWAN radio is on. P. 2-27 Getting Started 1-15 Bottom Components Ref Component Memory Slots 1-16 Getting Started Description Inside are the memory slots for expanding the memory size of your computer. See Also P. 4-16 Chapter 2 Operating Your Computer This chapter provides information about the use of the computer. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer. CAUTION: Do not expose your skin to the computer when operating it in a very hot or cold environment. The computer can get uncomfortably warm when you use it in high temperatures. As a safety precaution in such a circumstance, do not place the computer on your lap or touch it with your bare hands for extended periods of time. Prolonged body contact can cause discomfort and potentially a burn. Operating Your Computer 2-1 Using the Keyboard Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions. The standard functions of the keyboard can be further divided into four major categories: Typewriter keys Cursor-control keys Numeric keys Function keys Typewriter Keys Typewriter keys are similar to the keys on a typewriter. Several keys are added such as the Ctrl, Alt, Esc, and lock keys for special purposes. When the lock keys (Caps Lock and Num Lk) are pressed, their corresponding indicators light up. The Control (Ctrl) / Alternate (Alt) key is normally used in combination with other keys for program-specific functions. The Escape (Esc) key is usually used for stopping a process. Examples are exiting a program and canceling a command. The function depends on the program you are using. Cursor-Control Keys Cursor-control keys are generally used for moving and editing purposes. NOTE: The word “cursor” refers to the indicator on the screen that lets you know exactly where on your screen anything you type will appear. It can take the form of a vertical or horizontal line, a block, or one of many other shapes. 2-2 Operating Your Computer Numeric Keypad A 15-key numeric keypad is embedded in the typewriter keys as shown next: Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals. NOTE: When the numeric keypad is activated and you need to type the English letter in the keypad area, you can turn Num Lock off or you can press Fn and then the letter without turning Num Lock off. Some software may not be able to use the numeric keypad on the computer. If so, use the numeric keypad on an external keyboard instead. Operating Your Computer 2-3 Function Keys On the top row of the keys are the function keys: F1 to F12. Function keys are multi-purpose keys that perform functions defined by individual programs. Fn Key The Fn key, at the lower left perform the alternative function are identified by the color of first press and hold Fn, then corner of the keyboard, is used with another key to of a key. The letter “Fn” and the alternative functions blue on the keytop. To perform a desired function, press the other key. Hot Keys Hot keys refer to a combination of keys that can be pressed any time to activate special functions of the computer. Most hot keys operate in a cyclic way. Each time a hot key combination is pressed, it shifts the corresponding function to the other or next choice. You can easily identify the hot keys with the icons imprinted on the keytop. The hot keys are described next. Key Description Switches the keyboard backlight on and off (option). Switches the wireless LAN radio on and off. Switches the night vision feature on and off for viewing the display when using night vision goggles (optional). Decreases the sound volume. 2-4 Operating Your Computer Key Description Increases the sound volume. Switches the display output to the next choice if an external display (either VGA or HDMI) is connected. The hot keys are equivalent to Windows logo key + P. Choices are: LCD only LCD + External display (Duplicate) LCD + External display (Extend) External display only Decreases the LCD brightness. The LCD still has 2 nits brightness when you reach the lowest level. Increases the LCD brightness. Switches the touchscreen on and off (option). Switches the touchpad off and on. Switches the system sound output off (mute) and on. Switches the display on and off. Serves as the sleep button that you can define with Windows’ Power Options. Operating Your Computer 2-5 Windows Keys The keyboard has two keys that perform Windows-specific functions: Logo key and Application key. Windows The Windows Logo key opens the Start menu and performs software-specific functions when used in combination with other keys. The Application key usually has the same effect as a right mouse click. (See your Windows manual for more information.) 2-6 Operating Your Computer Using the Touchpad CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface. NOTE: Press Fn+F9 to toggle the touchpad on or off. For optimal performance of the touchpad, keep your fingers and the pads clean and dry. When tapping on the pad, tap lightly. Do not use excessive force. The touchpad is a pointing device that allows you to communicate with the computer by controlling the location of the pointer on the screen and making selection with the buttons. The touchpad consists of a rectangular pad (work surface) and a left and right buttons. To use the touchpad, place your forefinger or thumb on the pad. The rectangular pad acts like a miniature duplicate of your display. As you slide your fingertip across the pad, the pointer (also called cursor) on the screen moves Operating Your Computer 2-7 accordingly. When your finger reaches the edge of the pad, simply relocate yourself by lifting the finger and placing it on the other side of the pad. Here are some common terms that you should know when using the touchpad: Term Action Point Move your finger on the pad until the cursor points to the selection on the screen. Click Press and release the left button. –or– Tap gently anywhere on the pad. Double-click Press and release the left button twice in quick succession. –or– Tap twice on the pad rapidly. Drag and drop Press and hold the left button, then move your finger until you reach your destination (drag). Finally, release the button (drop) when you finish dragging your selection to the destination. The object will drop into the new location. –or– Gently tap twice on the pad and on the second tap, keep your finger in contact with the pad. Then, move your finger across the pad to drag the selected object to your destination. When you lift your finger from the pad, the selected object will drop into place. 2-8 Operating Your Computer Term Scroll Action To scroll is to move up and down or left and right in the working area on the screen. To move vertically, place your finger on the right or left edge of the pad and slide your finger up and down along the edge. To move horizontally, place your finger on the top or bottom edge of the pad and slide your finger left and right. This function works only after you install the touchpad driver supplied with the computer and it may not work for all applications. TABLE NOTE: If you swap the left and right buttons, “tapping” on the touchpad as an alternative method of pressing the left button will no longer be valid. Configuring the Touchpad You may want to configure the touchpad to suit your needs. For example, if you are a left-handed user, you can swap the two buttons so that you can use the right button as the left button and vice versa. You can also change the size of the on-screen pointer, the speed of the pointer, and so on. To configure the touchpad, go to Control Panel Mouse Properties. Operating Your Computer 2-9 Using the Touchscreen (Optional) NOTE: Press Fn+F8 to toggle the touchscreen on or off. CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen. Doing so may damage the touchscreen surface. Use your finger or the included stylus. The touchscreen is a touch-sensitive device that allows you to navigate on the screen without using a keyboard, touchpad, or mouse. Use the included stylus to select objects on the screen. The stylus can be stretched for better grip and handling. 2-10 Operating Your Computer The following table shows how you use the touchscreen to obtain equivalent mouse functions. Equivalent Mouse Function Term/Action Tap: Touch the screen once. Click/Point Double-tap: Touch the screen twice rapidly. Double-click Tap and hold: Tap and hold until a popup menu appears. Right-click Drag: Hold the stylus (or finger) on the screen and drag across the screen until reaching your destination. Drag Operating Your Computer 2-11 Using the Quick Buttons Located on top of the keyboard are four quick buttons: Button P1 Description Toggles the “Blackout” mode on or off. In Blackout mode, the LCD backlight and LED indicators are turned off. To bring the computer out of Blackout mode, press P1 or the power button. NOTE: “Blackout” is the default setting of the P1 button. You can re-define the button. (See “P1 Quick Button Definition Utility” in Chapter 6 for information.) Toggles ECO power saving mode on or off when using battery power. In ECO mode, the system turns down the panel backlight and sacrifices processing speed to gain more battery life. The button lights green while in ECO mode. NOTE: The button works only when using battery power. Toggles the sunlight-readable mode on or off. In sunlight-readable mode, the LCD brightness is increased to the highest level. The button lights green while in sunlight-readable mode. 2-12 Operating Your Computer Button Description Enables or disables light sensor. When enabled, your computer automatically adjusts the LCD brightness based on the surrounding lighting condition. The button lights green while light sensor is enabled. Operating Your Computer 2-13 Using the DVD Drive Your computer may come with a Super Multi drive. The drive can read from and write to CD, DVD+, DVD- and DVD-RAM media. CAUTION: When inserting a disc, do not use force. Make sure that the disc is correctly inserted into the tray, and then close the tray. Do not leave the drive tray open. Also, avoid touching the lens in the tray with your hand. If the lens becomes dirty, the drive may malfunction. Do not wipe the lens using materials with rough surface (such as paper towel). Instead, use a cotton swab to gently wipe the lens. FDA regulations require the following statement for all laser-based devices: “Caution, Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.” NOTE: The DVD drive is classified as a Class 1 laser product. This label is located on the DVD drive. NOTE: For DVD and Combo drives only. This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. Inserting and Removing a Disc Follow this procedure to insert or remove a disc: 2-14 Operating Your Computer 1. Turn on the computer. 2. Open the multi-purpose bay cover by sliding the release latch towards the left. 3. Press the eject button and the DVD tray will slide out partially. Gently pull on it until it is fully extended. 4. To insert a disc, place down the disc in the tray with its label facing up. Slightly press the center of the disc until it clicks into place. Eject button To remove a disc, hold the disc by its outer edge and lift it up from the tray. 5. Gently push the tray back into the drive. 6. Close the multi-purpose bay cover. NOTE: In the unlikely event that you are unable to release the drive tray by pressing the eject button, you can manually release the disc. (See “Optical Drive Problems” in Chapter 8.) Operating Your Computer 2-15 2-16 Operating Your Computer Using the Network Features Using the Modem The internal 56 K fax/data modem allows you to use the telephone line to communicate with others by fax, email, or connect to an online service or bulletin board. To connect the telephone line to the modem, connect one end of the modem cable to the RJ-11 connector on the computer and the other end to the phone line. NOTE: When using the communication software, you may have to disable power management. Set the COM port of the modem to COM3. Set parameters such as modem speed (baud rate) and line type (pulse dialing or tone dialing). Do not enter the Sleep mode when using the communication software. Operating Your Computer 2-17 Using the LAN The internal 10/100/1000Base-T LAN (Local Area Network) module allows you to connect your computer to a network. It supports data transfer rate up to 1000 Mbps. To connect the network cable to the LAN module, connect one end of the LAN cable to the RJ-45 connector on the computer and the other end to the network hub. Using the Wireless LAN The WLAN module supports IEEE 802.11a/b/g/n. Turning On/Off the WLAN Radio NOTE: The FAA (Federal Aviation Agency) has deemed it unsafe to operate wireless devices in aircraft as this may interfere with flight safety. Remember to turn off wireless LAN when using your computer in the airplane. To turn on the WLAN radio: 1. Make sure that the RF switch is at the ON position. 2-18 Operating Your Computer 2. Press Fn+F1 to turn on the WLAN radio, indicated by the WLAN indicator ( glowing in green when on. 3. Windows Mobility Center has wireless network turned on by default. The Wireless Network icon on the taskbar should appear without a red X. (In case you have previously turned it off in Windows Mobility Center, be sure to turn it on when using the function the next time.) To turn off the WLAN radio, press Fn+F1. To quickly turn off all radio, slide the RF switch to the OFF position. Connecting to a Wireless Network 1. Make sure that the WLAN function is enabled (as described above). 2. Tap the Wireless Network icon on the taskbar. (An orange light in the icon indicates connections are available.) 3. In the list of available wireless networks, tap a network, and then tap Connect. Operating Your Computer 2-19 4. Some networks require a network security key or passphrase. To connect to one of those networks, ask your network administrator or Internet service provider (ISP) for the security key or passphrase. NOTE: Once you have connected to a wireless network, a profile is added in Windows. By default, Windows will automatically connect to the wireless network when it is in range. For more information on connecting to a wireless network, see Windows’ online help. 2-20 Operating Your Computer Using the Bluetooth Feature The Bluetooth technology allows short-range (about 10 meters for Class 2 devices) wireless communications between devices without requiring a cable connection. Data can be transmitted through walls, pockets and briefcases as long as two devices are within range. Turning On/Off the Bluetooth Radio 1. Make sure that the RF switch is at the ON position. 2. Right-click the Getac Utility icon ( Quick Bar. (You need to tap ) located on Windows taskbar and select on the taskbar to show the hidden icons.) 3. The Quick Bar appears. To turn on the Bluetooth feature, click the Bluetooth quick button. The Bluetooth indicator ( ) will glow in green. Operating Your Computer 2-21 4. The Bluetooth function is enabled by default, as indicated by the Bluetooth icon on the Windows taskbar. (In case you have previously disabled the function in the Bluetooth utility, be sure to enable it when using the function the next time.) To turn off the Bluetooth radio, use the Quick Bar or Bluetooth utility. To quickly turn off all radio, slide the RF switch to the OFF position. Connecting to another Bluetooth Device 1. Make sure that the Bluetooth function is enabled (as described above). 2. Make sure that the target Bluetooth device is turned on, discoverable and within close range. (See the documentation that came with the Bluetooth device.) 3. To search for Bluetooth devices, right click the Bluetooth icon a Device. and select Add 4. Select the device you want to connect from the search results. 2-22 Operating Your Computer 5. Depending on the type of Bluetooth device that you want to connect to, you will need to enter the pertinent information. For detailed information on using the Bluetooth feature, see Windows’ online Help. Operating Your Computer 2-23 Using the WWAN Feature (Optional) A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular network technologies to transfer data. The WWAN module of your computer supports 3G or 4G LTE depending on your model. NOTE: Your model only supports data transmission, voice transmission is not supported. When using the WWAN feature, pull out the WWAN antenna. 2-24 Operating Your Computer Installing a SIM Card To use the WWAN feature to connect to the Internet, you need to subscribe to WWAN service and acquire a SIM card from the service provider. To install the SIM card, follow these steps: 1. Turn off the computer and disconnect the AC adapter. 2. Open the media bay cover by sliding the release latch towards the left. 3. Press upward the release latch () and pull the ribbon strip () to slide the existing device out of the media bay. 4. Carefully place your computer upside down. Operating Your Computer 2-25 5. Locate the SIM card slot. Insert the SIM card into the slot. Make sure the beveled corner on the SIM card is facing towards the slot and that the golden contact area on the card is facing downwards. 6. Replace the media bay device. 7. Close the media bay cover. NOTE: To remove the SIM card, push inward to release and slide the SIM card out of the slot. 2-26 Operating Your Computer Turning On/Off the WWAN Radio 1. Make sure that the RF switch is at the ON position. 2. Right-click the Getac Utility icon ( Quick Bar. (You need to tap ) located on Windows taskbar and select on the taskbar to show the hidden icons.) 3. The Quick Bar appears. To turn on the WWAN feature, click the WWAN quick button. The WWAN indicator ( ) will glow in green. To turn off the WWAN radio, use the Quick Bar. To quickly turn off all radio, slide the RF switch to the OFF position. You can use the WWAN software application to configure and use WWAN connections. See the online help for information. Operating Your Computer 2-27 Using the Fingerprint Scanner WARNING: To protect the fingerprint scanner, be sure to slide close the cover when not using the fingerprint scanner. We shall not be liable for any loss or damage whatsoever resulting from your use of the fingerprint scanner or neglect of fingerprint scanner use, or any data loss resulting from such developments as fingerprint authentication malfunctioning. It is not recommended that you use the fingerprint scanner in a below-freezing temperature. The moisture on your finger can freeze to the scanner’s metal surface when you touch it, resulting in a failed operation. The fingerprint scanner provides a strong authentication mechanism based on fingerprint recognition. It features: Website Log On Logon to your web accounts like banks, webmail, and more with a simple swipe of your finger. Windows Log On Logon to Microsoft® Windows® with a simple swipe of your finger every time you turn on your computer or log onto your desktop. QuickLaunch Quickly launch all your favorite websites, open files and folders, and log in to your accounts with a simple swipe of your finger. KeepSafe Protect your pictures, personal files, and folders using your fingerprint so only you can access them. 2-28 Operating Your Computer To register your fingerprint and configure the function: NOTE: You can register a fingerprint only after creating a password for the Windows user account. 1. Locate and slide open the fingerprint scanner cover. 2. To register your fingerprint, click Start All Programs AuthenTec TrueSuite AuthenTec TrueSuite. Click the finger you want to register and follow the onscreen instructions to complete. Operating Your Computer 2-29 3. You can then use the Fingerprint Software to set up how the fingerprint authentication works. 2-30 Operating Your Computer Settings Options App Store Help For detailed information, click the Help button of the software. Operating Your Computer 2-31 Chapter 3 Managing Power Your computer operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way. Managing Power 3-1 AC Adapter CAUTION: The AC adapter is designed for use with your computer only. Connecting the AC adapter to another device can damage the adapter. The AC power cord supplied with your computer is for use in the country where you purchased your computer. If you plan to go overseas with the computer, consult your dealer for the appropriate power cord. When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the computer. A reverse procedure may damage the AC adapter or computer. When unplugging the connector, always hold the plug head. Never pull on the cord. The AC adapter serves as a converter from AC (Alternating Current) to DC (Direct Current) power because your computer runs on DC power, but an electrical outlet usually provides AC power. It also charges the battery pack when connected to AC power. The adapter operates on any voltage in the range of 100~240 V AC. 3-2 Managing Power Battery Pack The battery pack is the internal power source for the computer. It is rechargeable using the AC adapter. The operating time of a fully charged battery pack depends on how you are using the computer. When your applications often access peripherals, you will experience a shorter operating time. NOTE: Care and maintenance information for the battery is provided in the “Battery Pack Guidelines” section in Chapter 7. Charging the Battery Pack NOTE: Charging will not start if the battery’s temperature is below 0 C (32 F) or above 40 C (104 F). The charging process will stop when the battery’s temperature gets above 60 C (140 F). The Battery Charge Indicator turns off in this state. Once the battery’s temperature drops within the safe range, charging will automatically resume with the Battery Charge Indicator glowing amber. During charging, do not disconnect the AC adapter before the battery has been fully charged; otherwise you will get a prematurely charged battery. To charge the battery pack, connect the AC adapter to the computer and an electrical outlet. The Battery Charge Indicator ( ) on the computer glows amber to indicate that charging is in progress. You are advised to keep the computer power off while the battery is being charged. When the battery is fully charged, the Battery Charge Indicator lights green. Managing Power 3-3 The charging times are as follows: Charging Time Battery Type Computer is Off Computer is On and in Idle State 9-cell (4 A) 3.5~4.5 hours 4.0~6.0 hours CAUTION: After the computer has been fully recharged, do not immediately disconnect and reconnect the AC adapter to charge it again. Doing so may damage the battery. NOTE: The battery level may automatically lessen due to the self-discharge process (0.21 % per day), even when the battery pack is fully charged (100 %). This happens no matter if the battery pack is installed in the computer. Initializing the Battery Pack You need to initialize a new battery pack before using it for the first time or when the actual operating time of a battery pack is much less than expected. Initializing is the process of fully charging, discharging, and then charging. It can take several hours. 1. Make sure that the computer power is turned off. Connect the AC adapter to fully charge the battery pack. 2. After the battery pack is fully charged, turn on the computer. When the message “Press F2 to Enter BIOS Setup” appears, press F2 to enter the program. 3. Disconnect the AC adapter and leave the computer on until the battery is fully discharged. The computer will shut down automatically. 4. Connect the AC adapter to fully charge the battery pack. 3-4 Managing Power Checking the Battery Level NOTE: Any battery level indication is an estimated result. The actual operating time can be different from the estimated time, depending on how you are using the computer. By Operating System You can check the approximate battery level using the battery meter function of the operating system. To read the battery level in Windows, click the battery icon on the taskbar. By Gas Gauge On the exterior side of the battery pack is a gas gauge for displaying the estimated battery charge. When the battery pack is not installed in the computer and you want to know the battery charge, you can press the switch with a pointed device to see the corresponding value of indicator segment that light green. Switch The value of the corresponding green segment indicates the relative percentage of the battery charge. The battery pack is fully discharged when you see no segment glowing green. Managing Power 3-5 Replacing the Battery Pack CAUTION: There is danger of explosion if the battery is incorrectly replaced. Replace the battery only with the computer manufacturer’s optional battery packs. Discard used batteries according to the dealer’s instructions. Do not attempt to disassemble the battery pack. If you often rely on battery power for a long period of time while traveling, you may consider the purchase of an additional battery pack from your dealer and keep it with you in a fully charged state as a backup. To replace the battery pack, follow these steps: 1. Turn off the computer and disconnect the AC adapter. 2. Locate the battery compartment on the left side of the computer. 3. Slide the cover lock to the left () and then lift the release latch () to open the compartment cover. 4. Pull the ribbon strip and slide the battery pack out of the compartment. 5. With the ribbon strip facing outward, insert the new battery pack all the way into the compartment. 3-6 Managing Power 6. Close the cover, press the release latch downward to engage, and then slide the lock towards the right to secure the cover. Managing Power 3-7 Battery Low Signals and Actions The battery icon Battery Icon changes appearance to display the current state of the battery. Battery Level Description Discharging The icon shows the charge remaining in 10-percent increments until the charge reaches the low-battery level. Low The battery charge has reached the low-battery level (10% by default). Critically low The battery charge has reached the critical battery level (5% by default). By default, Windows will display a notification and put your computer into Hibernation. When the battery is low, the computer’s Battery Charge Indicator ( red to alert you to take actions. ) also blinks Always respond to low-battery by connecting the AC adapter, placing your computer in Hibernation mode, or turning off the computer. 3-8 Managing Power Power Management Your computer supports ACPI (Advanced Configuration and Power Interface) for power management. The power management feature allows you to reduce the power consumption for energy saving. With an ACPI-compliant operating system such as Windows, power supply to different computer components is controlled on an as-needed basis. This allows maximum power conservation and performance at the same time. In general, Windows’ power management works in this way: What... When... Power to the hard disk is turned off When the hard disk has been idle for a set period. Power to the display is turned off When the display has been idle for a set period. The computer enters the Sleep mode. When the entire system has been idle for The hard disk and display are turned a set period. off and the entire system consumes less When you manually activate the mode. power. The computer enters the Hibernation mode. (See the next subsection for more information.) When the entire system has been idle for a set period. When you manually activate the mode. For detailed information on power management, see Windows’ Help. Managing Power 3-9 Hibernation Hibernation is a very useful feature. People frequently open many applications when they use computers. It takes some time to get all these applications open and running, and normally they all have to be closed before the computer can be turned off. When you use the hibernation feature, you do not have to close the applications. The computer stores the state of your computer to a file on the hard disk and then shuts down. The next time you turn on your computer, you return to exactly where you left off. 3-10 Managing Power Power-Saving Tips Aside from enabling your computer’s power saving mode (see previous section), you can do your part to maximize the battery’s operating time by following these suggestions. Enter power saving mode when using battery power. Do not disable automatic power management features. Decrease the LCD brightness to the lowest comfortable level. Shorten the length of time before Windows turn off the display. Many USB devices use power just by being connected. If you use a USB mouse, you can save power by disconnecting the mouse and using the touchpad. If you use a USB flash drive, unplug it when you are not using it. Remove the card (such as PC card, ExpressCard, and Smart Card) if not using it. Turn off the wireless radio if you are not using the wireless module (such as WLAN, Bluetooth, or 3G). Turn off the computer when you are not using it. Managing Power 3-11 Chapter 4 Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter. Expanding Your Computer 4-1 Connecting a VGA or HDMI Display Monitor If you want the benefits of a larger display screen with higher resolution, you can connect an external display monitor to your computer Your computer supports a VGA connector and a HDMI connector. HDMI (High-Definition Multimedia Interface) is an audio/video interface that transmits uncompressed digital data and therefore delivers true HD quality. As a home theater system most likely includes a widescreen HDTV and surround-sound system, you can use the home theater system to view/play media stored on your computer by connecting via the HDMI interface. Follow this procedure to connect an external monitor: 1. Turn off the computer. 2. Depending on the type of your monitor, plug the monitor’s signal connector to the computer’s VGA or HDMI connector. VGA HDMI 4-2 Expanding Your Computer 3. Plug one end of the monitor’s power cord into the power socket on the monitor and the other end to an electrical outlet. 4. To use the monitor, turn on the monitor before turning on the computer. 5. The connected device should respond by default. If not, you can switch the display output by pressing the Fn+F5 hot keys. (You can also change the display through Windows Control Panel Display Settings Properties.) CAUTION: Do not disconnect the external monitor while the computer is in the Sleep mode or Hibernation mode. If no external monitor is connected when the computer resumes, the LCD might not display properly. Expanding Your Computer 4-3 Connecting a Serial Device Your computer has two serial ports for connecting a serial device such as a serial mouse or serial communication device (modem). Follow this procedure to connect a serial device: 1. Turn off the computer. 2. Plug the device cable to the serial port on the rear of the computer. 3. Turn on the computer. NOTE: Portable modems that derive power through the serial port cannot be used with the computer. Instead, use a modem that is powered by its own internal battery or external AC power. 4-4 Expanding Your Computer Connecting a USB Device Your computer has one USB 3.0 port and two eSATA/USB 3.0 ports for connecting USB devices, such as a digital camera, scanner, printer, modem, and mouse. The USB ports support transfer rate up to 5.0 Gbit/s for USB 3.0 devices. To connect a USB device, plug the device cable to one of the USB ports. Expanding Your Computer 4-5 Connecting an eSATA Device Your computer has two eSATA/USB combo ports for connecting eSATA devices (such as an external hard drive and external optical drive) / USB devices (see previous section). The port supports SATA II with transfer rate up o 3.0Gbit/s. It can provide 5V power if a certified USB-eSATAcombo cable is used. To connect an external eSATA device, plug the device cable to one of the eSATA ports. 4-6 Expanding Your Computer Connecting an IEEE 1394 Device Your computer has a mini IEEE 1394 port for connecting IEEE 1394 devices that include not only computer peripheral devices such as scanner, printer and high-quality CCD, but also consumer electronic equipment such as DVCAM and VCR. To connect an IEEE 1394 device, prepare an IEEE 1394 cable. Plug the appropriate end of the cable to the computer’s mini IEEE 1394 connector and the other end to the device’s corresponding connector. Expanding Your Computer 4-7 Connecting Audio Devices For higher audio quality, you can send or receive sound through external audio devices. NOTE: After connecting an external audio device, make sure that you specify the use of the correct audio device in Windows. Audio Output Connector (green) can be connected to speakers, headphones, or earphone set. Microphone Connector (pink) can be connected to an external microphone for recording voice or sound. NOTE: When using the external speakers/headphones or microphone, you cannot use the internal one. 4-8 Expanding Your Computer Using Smart Cards NOTE: On your computer, the Smart Card reader is a part of the super multi drive module. If the super multi drive module is replaced by a secondary battery pack or hard disk drive, you cannot use the Smart Card reader. With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader. To insert a smart card: 1. Locate the smart card slot on the left of the computer and open the cover. 2. Slide the smart card, with its label and embedded computer chip facing up into the slot. Chip 3. When a new card is seated, use the third-party smart card software to allow your computer to read it. To remove a smart card: 1. Make sure that the third-party smart card software is not accessing the smart card. 2. Pull the card out of the slot. Expanding Your Computer 4-9 Using PC Cards Depending on your model, your computer has one or two PC card slots which support type II card and CardBus specifications. NOTE: Some PC cards require additional system resources. Before using such PC card, you may have to free other system resources for the PC card. Although some PC cards can be inserted and removed without turning off the computer, you cannot remove or install PC cards during Sleep mode. To insert a PC card: 1. Locate the PC card slot(s) on the right side of the computer and open the cover. 2. Slide the PC card, with its label facing up, into the slot until the eject button pops out. Eject button 3. When a new card is seated, the computer will detect it and try to install the appropriate driver. Follow the on-screen instructions to complete the process. 4-10 Expanding Your Computer To remove a PC card: 1. Double-click on the Safely Remove Hardware icon found on the Windows taskbar and the Safely Remove Hardware window appears on screen. 2. Select (highlight) the PC card from the list to disable the card. 3. Push the eject button and the card will slide out slightly. 4. Pull the card out of the slot. Expanding Your Computer 4-11 Using ExpressCards (Optional) Depending on the model, your computer has an ExpressCard slot. ExpressCard supports the PCI Express and USB 2.0 serial data interfaces (supporting speeds of up to 2.5 Gbps and 480 Mbps respectively), improving speed in data transfer while conserving power usage. The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm (ExpressCard/34) wide ExpressCard. Typical ExpressCards support a very extensive range of applications including memory, wired and wireless communication cards, and security devices. Shown next are the appearances of ExpressCards for your reference. ExpressCard/54 ExpressCard/34 To insert an ExpressCard: 1. Locate the ExpressCard slot on the right side of the computer and open the cover. 2. Slide the ExpressCard, with its label facing up, all the way into the slot until the rear connectors click into place. 4-12 Expanding Your Computer 3. When a new card is seated, the computer will detect it and try to install the appropriate driver. Follow the on-screen instructions to complete the process. To remove an ExpressCard: 1. Double-click on the Safely Remove Hardware icon found on the Windows taskbar and the Safely Remove Hardware window appears on screen. 2. Select (highlight) the ExpressCard from the list to disable the card. 3. Push the eject button and the card will slide out slightly. 4. Pull the card out of the slot. Expanding Your Computer 4-13 Using the MMC/SD Card Reader NOTE: If your hard disk is divided into several drives, make sure that all drives have been formatted before using the Card Reader. Otherwise, you may encounter problems when using the Card Reader. You can use only storage cards. Your Card Reader does not support cards with I/O (input/output) functions such as a wireless network card or Bluetooth card. Your computer has a Card Reader. The Card Reader is a small drive for reading from and writing to removable storage cards (or called memory cards). The Card Reader supports the MultiMediaCard (MMC) and Secure Digital (SD) cards. Shown next are the appearance and size of each card type for your reference. Type MMC Card SD Card 24× 32× 1.4 (mm) 24× 32× 2.1 (mm) Appearance Size 4-14 Expanding Your Computer To insert a storage card: 1. Locate the Card Reader slot on the right side of the computer and open the cover. 2. Align the card with its connector pointing to the slot and its label facing down. Slide the card into the slot until it reaches the end. 3. Windows will detect the card and assign it a drive name. To remove a storage card: 1. Double-click My Computer. 2. Right-click the drive with the card and select Eject. 3. Pull the card out of the slot. Expanding Your Computer 4-15 System Memory Upgrade You can upgrade your computer by changing system memory to a maximum of 8 GB on the two DDR3 1333/1600 MHz SO-DIMM slots. CAUTION: RAM modules are extremely sensitive to static electricity. There are cases where static electricity generated by the human body has adversely affected such modules. When inserting or removing a RAM module, do not touch the terminals or internal components, insert objects other than the module, or allow foreign particles to enter. Doing so has been known to cause damage, fire, or electrical shock. To install the RAM module: 1. Remove the battery pack (see chapter 3) and make sure that the computer is not connected to AC power. 2. Carefully place the computer upside down. 4. Remove the six screws to open the compartment cover. 4-16 Expanding Your Computer 5. To install the RAM module, match the module's notched part with the socket's projected part and firmly insert the module into the socket at a 20-degree angle (). Then push down until the retaining clips lock the module into position (). CAUTION: If the RAM module is difficult to insert or difficult to push down, do not force it. Check once more to ensure that the module is positioned correctly. 6. Close the compartment cover and secure with six screws. Expanding Your Computer 4-17 Installing a Secondary Battery Pack or Hard Disk Drive You can purchase a secondary battery pack or hard disk drive to be installed in the multi-purpose bay. 1. Make sure that system power is off. 2. Open the multi-purpose bay cover by sliding the release latch towards the left. 3. Press upward the release latch () and pull the ribbon strip () to slide the existing device out of the bay. 4. With the ribbon strip facing outward, insert the new device all the way into the media bay. 5. Close the multi-purpose bay cover. 4-18 Expanding Your Computer Chapter 5 Using BIOS Setup and System Recovery BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand. The BIOS settings are needed by your computer to identify the types of installed devices and establish special features. System Recovery reinstalls Windows to your system and configures it to the system’s factory default settings. This chapter tells you how to use the BIOS Setup and System Recovery. Using BIOS Setup and System Recovery 5-1 BIOS Setup When and How to Use You need to run BIOS Setup Utility when: You see an error message on the screen requesting you to run BIOS Setup Utility. You want to restore the factory default BIOS settings. You want to modify some specific settings according to the hardware . You want to modify some specific settings to optimize the system performance. To run BIOS Setup Utility, press the F2 key when the prompt appears on the screen during system startup. The prompt shows up on the screen for only a few seconds. You must press F2 quickly. The BIOS Setup Utility main screen appears as shown next. Information Main Advanced Security Boot Exit Model NO: Serial NO: Asset Tag: Processor Info: Installed System Memory: B300-G4 RB463B0383 SATA HDD: SATA ODD: TOSHIBA MK3259GSXP – 320.0 GB Optiarc DVD RW AD-7717H - ATAPI BIOS Revision: EC Revision: LAN MAC Address: R0.51.000000G R0.50c 00-22-20-0C-9C-9E IEEE 1394 GUID: 00-40-D0-01-00-48-A5-CE Operating Time: 172 Hours F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz 2048MB -/+ Change Values Enter Select Sub-Menu 5-2 Using BIOS Setup and System Recovery F9 Setup Defaults F10 Save and Exit In general, you can use the arrow keys to move around and + / – keys to change the setup values. Keyboard information can be found at the bottom of the screen. NOTE: The BIOS Setup Utility screens shown in this chapter are for your reference only. The actual items or settings on your computer may differ. The BIOS Setup Utility program may have been updated after the publication of this manual. The settings you select in your operating system might override similar settings in BIOS Setup Utility. Information Menu The Information menu contains the basic configuration information of the system. There are no user-definable items in this menu. Information Main Advanced Security Boot Exit Model NO: Serial NO: Asset Tag: Processor Info: Installed System Memory: B300-G4 RB463B0383 SATA HDD: SATA ODD: TOSHIBA MK3259GSXP – 320.0 GB Optiarc DVD RW AD-7717H - ATAPI BIOS Revision: EC Revision: LAN MAC Address: R0.51.000000G R0.50c 00-22-20-0C-9C-9E IEEE 1394 GUID: 00-40-D0-01-00-48-A5-CE Operating Time: 172 Hours F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz 2048MB -/+ Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save and Exit NOTE: The “Asset Tag” information appears when you have entered the asset number for this computer using the asset management program. The program is provided in the Asset tag folder of the Driver disc. Using BIOS Setup and System Recovery 5-3 Main Menu The Main menu contains the various system settings. Information Main Advanced Security Boot Exit Item Specific Help System Time: System Date: [05:33:08] 15 [07/28/2012] Legacy USB Support: Wireless LAN: Bluetooth: [Enabled] [Last State] [Last State] F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu View or set system time. -/+ Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save and Exit System Time sets the system time. System Date sets the system date. Legacy USB Support enables or disables the system’s support for Legacy USB device in DOS mode. Wireless LAN setting this item to Wlan on will start the system with the WLAN radio on, and Last State will start the system based on the state of WLAN radio during your last power off. Bluetooth setting this item to Bluetooth on will start the system with the Bluetooth radio on, and Last State will start the system based on the state of wireless radio during your last power off. 5-4 Using BIOS Setup and System Recovery Advanced Menu The Advanced menu contains the advanced settings. Information Main Advanced Security Boot Exit Item Specific Help CD/DVD Auto Power Control: Wake Up Capability System Policy: AC Initiation: SATA Mode: Smart Card Power Management: AMT Configuration Virtualization Technology Setup Graphics Setup Button Setup Device Configuration F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu [ ZPODD ] [Performance] [Disabled] [AHCI] [Enabled] Determine whether power to the CD/DVD drive will turn off when system is running on battery power and there is no CD/DVD in the drive. -/+ Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save and Exit CD/DVD Auto Power Control sets if power to the CD/DVD drive is controlled for energy saving. When set to ZPODD (Zero Power Optical Disc Drive), power will not be supplied to the drive when there is no CD/DVD in the drive. When set to ODD Door, power will not be supplied to the drive when there is no CD/DVD in the drive and the protective door of the drive is closed. Using BIOS Setup and System Recovery 5-5 Wake Up Capability specifies events for waking up the system from S3 (Sleep) state. Press Enter to access the submenu as shown below. Advanced Wake Up Capability Any-key Wake Up From S3: Ring Wake-Up From S3 USB Wake-Up From S3 F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu [Disabled] Disabled [Disabled] [Disabled] Item Specific Help Allow any key to wake up the system from S3 (Sleep) state. -/+ Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save and Exit Any-key Wake Up From S3 allows any key to wake up the system from S3 (Sleep) state. Ring Wake-Up From S3 S3 (Sleep) state. allows a modem activity to wake up the system from USB Wake-Up From S3 allow a USB device activity to wake up the system from S3 (Sleep) state. System Policy sets the system performance. When set to Performance, the CPU always runs at full speed. When set to Balance, the CPU speed changes according to the current workload, therefore balancing between performance and power consumption. AC Initiation sets if connecting AC power will automatically start or resume the system. SATA Mode set to AHCI if your hard disk supports AHCI. AHCI allows you to take advantage of Advanced Host Controller Interface features. The options are IDE and AHCI. CAUTION: Incorrect SATA mode settings can result in hard disk drive boot failure. Smart Card Power Management enables or disables power management for the smart card module. When enabled, power to the module will be cut off after the smart card slot has been empty for one minute. 5-6 Using BIOS Setup and System Recovery AMT Configuration configures Active Management Technology parameters. Press Enter to access the submenu as shown below. Advanced AMT Configuration Intel AMT Intel AMT Setup Prompt F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu [Disabled] Enabled [Disabled] Item Specific Help Enable/Disable Intel (R) Active Management Technology BIOS Extension. Note: iAMT H/W is always enabled. This option just controls the BIOS extension execution. If enabled this requires additional firmware in the SPI device -/+ Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save and Exit Intel AMT enables or disables Intel® Active Management Technology BIOS extension execution. AMT allows the system administrator to access an AMT featured computer remotely. Intel AMT Setup Prompt determines whether the prompt for entering Intel AMT Setup appears or not during POST. If disabled, users cannot enter Intel AMT Setup. Virtualization Technology Setup sets Virtualization Technology parameters. Press Enter to access the submenu as shown below. Using BIOS Setup and System Recovery 5-7 Advanced Virtualization Technology Setup Intel(R) Virtualization Technology [Disabled] Disabled Intel(R) VT for Directed I/O (VT-d) [Disabled] F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu Item Specific Help When enabled, a VMM can utilize the additional hardware capabilities. -/+ Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save and Exit Intel(R) Virtualization Technology enables or disables Intel® VT (Intel Virtualization Technology) feature which provides hardware support for processor virtualization. When enabled, a VMM (Virtual Machine Monitor) can utilize the additional hardware virtualization capabilities provided by this technology. Intel(R) VT for Directed I/O (VT-d) enables or disables VT-d (Intel® Virtualization Technology for Directed I/O). When enabled, VT-d helps enhance Intel platforms for efficient virtualization of I/O devices. 5-8 Using BIOS Setup and System Recovery Graphics Setup sets graphics related options. Press Enter to access the submenu as shown below. Advanced Graphic Setup DVMT Pre-Allocated DVMT Total Gfx Mem F1 Help Esc Exit [64MB ] [256MB] ↑↓ Select Item ←→ Select Menu Item Specific Help Select Pre-Allocated Graphics Memory size used by the Internal Graphics Device. This has no effect if external graphics are present. -/+ Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save and Exit NOTE: Graphic Setup parameters apply to the internal graphics device only. DVMT Pre-Allocated sets the amount of pre-allocated (fixed) graphics memory for use by the internal graphics device. DVMT Total Gfx Mem sets the amount of total graphics memory (pre-allocated + fixed + DVMT) for use by the internal graphics device. Using BIOS Setup and System Recovery 5-9 Button Setup sets hardware button related options. Press Enter to access the submenu as shown below. Advanced Button Setup P1 Function: F1 Help Esc Exit Define P1 button as Blackout ON/OFF , Quick launch button or Emergency button. [Disabled] Blackout ↑↓ Select Item ←→ Select Menu Item Specific Help -/+ Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save and Exit P1 Function specifies the P1 quick button function. When set to Blackout, the P1 quick button allows you to turn off the LCD backlight and LED indicator. When set to Quick Btn, the P1 quick button functions as a user customized quick launch key. When set to Emergency Btn, the P1 quick button serves as the Emergency button. (“Emergency button” only works with customized applications that support the specific button.) 5-10 Using BIOS Setup and System Recovery Device Configuration enables or disables several hardware components. Press Enter to access the submenu as shown below. Advanced Device Configuration Wireless LAN WWAN Bluetooth Media Card Reader Smart Card Reader HD Audio Modem Fingerprint Scanner 1394 Port E-SATA Port F1 Help Esc Exit Item Specific Help Set WLAN device to enable/disable. [Enabled] [Enabled] [Enabled] [Enabled] [Enabled] [Enabled] [Enabled] [Enabled] [Enabled] [Enabled] ↑↓ Select Item ←→ Select Menu -/+ Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save and Exit You can enable or disable the following items: Wireless LAN WWAN Bluetooth Media Card Reader (MMC/SD) Smart Card Reader HD Audio (High Definition Audio) Modem Fingerprint Scanner Using BIOS Setup and System Recovery 5-11 1394 Port E-SATA Port Security Menu The Security menu contains the security settings, which safeguard your system against unauthorized use. Information Main Advanced Security Boot Exit Item Specific Help Supervisor Password Is: User Password Is: Set Supervisor Password: Set User Password: Password on Boot: Cleared Cleared [Enter] Enter [Enter] [Disabled] Set HDD 0 Password: HDD 0 Password: [Enter] Cleared Set or clear the Supervisor account’s password. TPM Setup Menu F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu -/+ Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save and Exit NOTE: You can set the user password only when the supervisor password has been set. If both the administrator and user passwords are set, you can enter any of them for starting up the system and/or entering BIOS Setup. However, the user password only allows you to view/change the settings of certain items. A password setting is applied right after it is confirmed. To cancel a password, leave the password empty by pressing the Enter key. 5-12 Using BIOS Setup and System Recovery Supervisor/User Password Is shows whether you have set the supervisor/user password or not for the system. Set Supervisor/User Password sets the supervisor/user password. When typing the password, first make sure that Num Lock is off, and then type the password in the entry fields and press Enter. Confirm your password by typing it again and pressing Enter. You can set the supervisor/user password to be required for starting up the system and/or entering BIOS Setup. Password on Boot allows you to enable or disable the entering of password for booting up your system. Once the password is successfully set and this item is enabled, it is required for booting up the system. Set HDD 0 Password sets the password for locking the Primary Master hard disk drive. After setting a password, the hard disk drive can only be unlocked by the password no matter where it is installed. HDD 0 Password Is shows whether you have set the hard disk password or not. TPM Setup Menu sets various TPM parameters. Press Enter to access the submenu as shown below. Security TPM Setup Menu TPM Support: Current TPM State: Change TPM Status: F1 Help Esc Exit Item Specific Help This is used to [Enabled] [Disabled and Deactivated] decide whether TPM support should be [No Change] enabled or disabled. ↑↓ Select Item ←→ Select Menu -/+ Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save and Exit Using BIOS Setup and System Recovery 5-13 TPM Support enables or disables TPM support (see chapter 6 for details). Current TPM State shows the current TPM state. Change TPM Status allows you to select between No Change, Clear, Disabled and Deactivated, and Enabled and Activated. Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system. Information Main Advanced Security Boot Exit Item Specific Help Boot 1: 2: 3: 4: 5: 6: 7: priority order: SATA ODD: Optiarc DVD RW AD-7717H SATA HDD1: TOSHIBA MK3259GSXP USB HDD: USB FDD: PCI LAN: IBA GE Slot 00CB v1365 USB ODD: Other HDD: F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu Keys used to view or configure devices: and arrows Select a device. ’+’ and ’-’ moves the device up or down. ’Shift + 1’ enables or disables a device. ’Del’ deletes an unprotected device. -/+ Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save and Exit The bootable devices will be automatically detected during POST and shown here, allowing you to set the sequence that the BIOS uses to look for a device from which to load the OS. Below is a brief description of keyboard usage: 5-14 Using BIOS Setup and System Recovery Key Function , Selects (highlight) a boot device. +, – Changes the boot sequence. Shift+1 Deactivates/activates the highlighted boot device on the “Boot priority order” list. When a device has been deactivated, an “!” (exclamation) symbol appears beside the item and system will bypass it when detecting boot device during POST. Del Deletes an unprotected device from the list. Exit Menu The Exit menu displays ways of exiting BIOS Setup Utility. After finishing with your settings, you must save and exit so that the changes can take effect. Information Main Advanced Security Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes F1 Help Esc Exit ↑↓ Select Item ←→ Select Menu Equal to F10, save all changes of all menus, then exit setup configure driver. Finally resets the system automatically. -/+ Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save and Exit Exit Saving Changes saves the changes you have made and exits BIOS Setup Utility. Using BIOS Setup and System Recovery 5-15 Exit Discarding Changes exits BIOS Setup Utility without saving the changes you have made. Load Setup Defaults loads the factory default values for all the items. Discard Changes restores the previous values for all the items. Saves Changes saves the changes you have made. 5-16 Using BIOS Setup and System Recovery Quick BIOS Settings During POST, you can quickly access specific BIOS settings using the hot keys as described below. Keys Functions F10 Opens the Boot menu where you can specify the device to boot from. F12 Enables LAN boot. Ctrl + P Opens Intel® ME setup (MEBx) menu where you can change the Intel® Management Engine settings for the computer. NOTE: The MEBx is intended for use by advanced users. Making changes in the MEBx configuration program can cause system problems. The MEBx configuration should only be changed from default settings to address a specific need. Ctrl + Alt + F1 Enables Intel® vPRO Remote Assistance to allow remote configuration. The actual behavior depends on MEBx settings. Esc Switches to text mode for displaying POST messages, useful for maintenance purposes. Using BIOS Setup and System Recovery 5-17 System Recovery Use System Recovery when: The Windows operating system does not start at all. You want to restore the system to the factory state. WARNING: Using this feature will reinstall Windows to your system and configure it to the system’s factory default settings. All data on the hard disk drive will be lost. Make sure that power is not interrupted during the recovery process. An unsuccessful recovery may result in Windows startup problems. To run System Recovery: 1. Connect the AC adapter. 2. Turn on the computer. During system startup when the following screen appears, press Ctrl + Alt + F2 keys for four second. 3. In the screen that appears, select Recovery to start the recovery process. 5-18 Using BIOS Setup and System Recovery 4. The progress bar shows the percentage completed. When it reaches 100%, the system turns off. 5. Turn on the computer. The Windows setup wizard starts. Follow the onscreen prompts to continue. 6. When the system restarts, the installer screen appears. The installer will perform system hardware detection and driver installation. Using BIOS Setup and System Recovery 5-19 7. When completed, the system restarts and displays Windows desktop. 5-20 Using BIOS Setup and System Recovery Chapter 6 Using the TPM and P1 Utility Special utilities are provided for enhanced capabilities and management. This chapter describes how to use these utilities. Using the TPM and P1 Utility 6-1 Using TPM (Trusted Platform Module) TPM is a hardware-based security feature that can be used to create and manage computer-generated digital certificates. When combined with security software, the TPM enhances existing network and computer security by enabling features such as file protection capabilities and protected e-mail. NOTE: Make sure you select Enable on the TPM Support item under the Security menu of your BIOS Setup (see chapter 5 for details). Make sure you select Enable & Activate on the Change TPM State item under the Security menu of your BIOS Setup (see chapter 5 for details). You can use the certificates to: Send and receive secure email from email clients Set up browser and web server for Client Authentication Sign Microsoft Word macros Encrypt files and folders Secure network connections NOTE: For information on using the program and the different security features, click Start All Programs Infineon Security Platform Solution Help. 6-2 Using the TPM and P1 Utility P1 Quick Button Definition Utility The P1 button has a pre-assigned function. You can re-define the button following this procedure: 1. Run BIOS Setup program to select Quick Btn for the P1 Function item under the Advanced menu. (See “Advanced Menu” in Chapter 5.) Save and exit the program. 2. Right-click the Getac utility icon ( Quick Buttons Definition. ) on the Windows taskbar and select 3. The following window appears. To assign a program to a button, click the Open button 4. In the Open dialog box, browse to the destination folder and select the desired program file. Then, click Open to complete. Using the TPM and P1 Utility 6-3 5. A matching program icon will appear in the settings window. NOTE: You can restore the quick buttons to the default settings by clicking Get Default. 6-4 Using the TPM and P1 Utility Chapter 7 Caring for the Computer Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling. Caring for the Computer 7-1 Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files. Using Windows Action Center Windows Action Center alerts you to take action on the following security essentials: Windows Firewall Windows Update Malware Protection (anti-virus, anti-spyware) Others (Internet security, user account control) For detailed information on Windows Security Center, see Windows’ Help. 7-2 Caring for the Computer Using the Cable Lock You can use a Kensington-type cable lock to protect your computer against theft. The cable lock is available in most computer stores. To use the lock, loop the lock cable around a stationary object such as a table. Insert the lock to the Kensington lock hole and turn the key to secure the lock. Store the key in a safe place. Caring for the Computer 7-3 Taking Care of the Computer Location Guidelines For optimal performance, use the computer where the recommended temperature is between 0 C (32 F) and 55 C (131 F) – actual operating temperature depending on product specifications. Avoid placing the computer in a location subject to high humidity, extreme temperatures, mechanical vibration, direct sunlight, or heavy dust. Using the computer in extreme environments for long periods can result in product deterioration and a shortened product life. Place the computer on a flat and steady surface. Do not stand the computer on its side or store it in an upside-down position. A strong impact by dropping or hitting may damage the computer. Do not cover or block any ventilation openings on the computer. For example, do not place the computer on a bed, sofa, rug, or other similar surface. Otherwise, overheating may occur that results in damage to the computer. As the computer can become very hot during operation, keep it away from objects that are vulnerable to heat. Keep the computer at least 13 cm (5 inches) away from electrical appliances that can generate a strong magnetic field such as a TV, refrigerator, motor, or a large audio speaker. Avoid moving the computer abruptly from a cold to a warm place. A temperature difference of more than 10 C (18 F) may cause condensation inside the unit, which may damage the storage media. 7-4 Caring for the Computer General Guidelines Do not expose your skin to the computer when operating it in a very hot or cold environment. Do not place heavy objects on top of the computer when it is closed as this may damage the display. The screen surface is easily scratched. Do not use paper towels to clean the display but use the included soft cloth. LCD image sticking occurs when a fixed pattern is displayed on the screen for a prolonged period of time. You can avoid the problem by limiting the amount of static content on the display. It is recommended that you use a screen saver or turn off the display when it is not in use. To maximize the life of the backlight in the display, allow the backlight to automatically turn off as a result of power management. Cleaning Guidelines Never clean the computer with its power on. Use a soft cloth moistened with water or a non-alkaline detergent to wipe the exterior of the computer. Gently wipe the display with a soft, lint-free cloth. Do not use alcohol or detergent on the display. Dust or grease on the touchpad can affect its sensitivity. Clean the pad by using adhesive tape to remove the dust and grease on its surface. If the computer gets wet where the temperature is 0C (32F) or below, freeze damage may occur. Make sure to dry the wet computer. Caring for the Computer 7-5 Battery Pack Guidelines Recharge the battery pack when it is nearly discharged. When recharging, make sure that the battery pack is fully charged. Doing so may avoid harm to the battery pack. The battery pack is a consumable product and the following conditions will shorten its life: – when frequently charging the battery pack – when using, charging, or storing the battery in high temperature condition To avoid hastening the deterioration of the battery pack thereby prolonging its useful life, minimize the number of times you charge it so as not to frequently increase its internal temperature. Charge the battery pack between 10 C ~ 30 C (50 F ~ 86 F) temperature range. A higher environment temperature will cause the battery pack’s temperature to rise. Avoid charging the battery pack inside a closed vehicle and in hot weather condition. Also, charging will not start if the battery pack is not within the allowed temperature range. It is recommended that you do not charge the battery pack more than once a day. It is recommended that you charge the battery pack with the computer’s power off. To maintain the battery pack’s operating efficiency, store it in a cool dark place removed from the computer and with 30 % ~ 40 % charge remaining. Important guidelines when using the battery pack. When installing or removing the battery pack take note of the following: 7-6 Caring for the Computer – avoid installing or removing the battery pack when the computer is in Sleep mode. Abruptly removing the battery pack may cause loss of data or the computer may become unstable. – avoid touching the battery pack terminals or damage may occur, thereby causing improper operation to it or the computer. The computer’s input voltage and surrounding temperature will directly affect the battery pack’s charge and discharge time: – charging time will be prolonged when the computer is turned on. To shorten the charging time, it is recommended that you place the computer in sleep or hibernation mode. – a low temperature will prolong the charging time as well as hasten the discharge time. When using battery power in an extremely low temperature environment, you may experience shortened operating time and incorrect battery level reading. This phenomenon comes from the chemical characteristics of batteries. The appropriate operating temperature for the battery is -10 C ~ 50 C (14 F ~ 122 F). Touchscreen Guidelines Use the finger or the included stylus on the display. Using a sharp or metallic object other than your finger or stylus may cause scratches and damage the display, thereby causing errors. Use a soft cloth to remove dirt on the display. The touchscreen surface has a special protective coating that prevents dirt from sticking to it. Not using a soft cloth may cause damage to the special protective coating on the touchscreen surface. Turn off the computer power when cleaning the display. Cleaning the display with the power on may cause improper operation. Caring for the Computer 7-7 Do not use excessive force on the display. Avoid moving the computer while holding the display or twisting the display. Avoid placing objects on top of the display as this may cause the glass to break thereby damaging the display. Using the touchscreen during low temperature (less than 5 oC) may cause a slower response time, this is normal. A normal response time may be restored upon returning to room temperature. When there is noticeable discrepancy in the operation of the touchscreen function (wrong location on intended operation or improper display resolution), refer to the Windows online Help for instructions on recalibrating the touchscreen display. 7-8 Caring for the Computer When Traveling Before traveling with your computer, make a backup of your hard disk data into flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data. Make sure that the battery pack is fully charged. Make sure that the computer is turned off and the top cover is securely closed. Make sure that all the connector covers are closed completely to ensure the waterproof integrity. Do not leave objects in between the keyboard and closed display. Disconnect the AC adapter from the computer and take it with you. Use the AC adapter as the power source and as a battery-charger. Hand-carry the computer. Do not check it in as luggage. If you need to leave the computer in the car, put it in the trunk of the car to avoid exposing the computer to excessive heat. When going through airport security, it is recommended that you send the computer and flash disks through the X-ray machine (the device you set your bags on). Avoid the magnetic detector (the device you walk through) or the magnetic wand (the handheld device used by security personnel). If you plan to travel abroad with your computer, consult your dealer for the appropriate AC power cord for use in your country of destination. Caring for the Computer 7-9 Chapter 8 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems. Troubleshooting 8-1 Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: Try to isolate which part of the computer is causing the problem. Make sure that you turn on all peripheral devices before turning on the computer. If an external device has a problem, make sure that the cable connections are correct and secure. Make sure that the configuration information is properly set in the BIOS Setup program. Make sure that all the device drivers are correctly installed. Make notes of your observations. Are there any messages on the screen? Do any indicators light? Do you hear any beeps? Detailed descriptions are useful to the service personnel when you need to consult one for assistance. If any problem persists after you follow the instructions in this chapter, contact an authorized dealer for help. 8-2 Troubleshooting Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber). Make sure that the AC adapter is properly connected. Make sure that the battery is not too hot or cold. Allow time for the battery pack to return to room temperature. If the battery doesn't charge after it has been stored in very low temperatures, try disconnecting and reconnecting the AC adapter to solve the problem. Make sure that the battery pack is installed correctly. Make sure that the battery terminals are clean. The operating time of a fully charged battery becomes shorter. If you often partially recharge and discharge, the battery might not be charged to its full potential. Initialize the battery to solve the problem. (See “Initializing the Battery Pack” in Chapter 3 for instructions.) The battery operating time indicated by the battery meter does not match the actual operating time. The actual operating time can be different from the estimated time, depending on how you are using the computer. If the actual operating time is much less than the estimated time, initialize the battery. (See “Initializing the Battery Pack” in Chapter 3 for instructions.) Bluetooth Wireless Transmission Problems I cannot connect to another device with Bluetooth wireless technology. Make sure that the Bluetooth wireless card is correctly installed. Troubleshooting 8-3 Make sure that both devices have activated Bluetooth feature. Make sure that the distance between the two devices is within the limit and that there are no walls or other obstructions between the devices. Make sure that the other device is not in “Hidden” mode. Make sure that both devices are compatible. Display Problems Nothing appears on the screen. During operation, the screen may automatically turn off as a result of power management. Press any key to see if the screen comes back. The brightness level might be too low. Increase brightness. The display output might be set to an external device. To switch the display back to the LCD, press the Fn+F5 hot key or change the display through the Display Settings Properties. The characters on the screen are dim. Adjust the brightness and/or contrast. The display brightness cannot be increased. As a protection, the display brightness will be fixed at a low level when the surrounding temperature is too high or too low. It is not a malfunction in this situation. Bad dots appear on the display at all times. A small number of missing, discolored, or bright dots on the screen are an intrinsic characteristic of TFT LCD technology. It is not regarded as a LCD defect. The external monitor displays nothing. Make sure that the monitor is turned on. 8-4 Troubleshooting Make sure that the monitor’s signal cable is properly connected. Switch the display to the monitor by pressing the Fn+F5 hot key or change the display through the Display Settings Properties. Simultaneous display/multi-display does not work. Make sure that you turn on the external monitor before turning on the computer. Press the Fn+F5 hot key to toggle through the display options or change the Display Settings Properties in Windows. ExpressCard Problems The ExpressCard does not work. Make sure that the ExpressCard is correctly seated. If the card requires an IRQ (Interrupt ReQuest), make sure that there is one available. The ExpressCard stops communicating properly. The application may have been reset when the computer is turned off or in Sleep mode. Exit and restart the application. Hardware Device Problems The computer does not recognize a newly installed device. The device may not be correctly configured in the BIOS Setup program. Run the BIOS Setup program to identify the new type. Make sure if any device driver needs to be installed. (Refer to the documentation that came with the device.) Make sure if the device needs any jumper or switch settings. (Refer to the documentation that came with the device.) Troubleshooting 8-5 Check the cables or power cords for correct connections. For an external device that has its own power switch, make sure that the power is turned on. Hard Disk Drive Problems The hard disk drive error message appears on the screen. The hard disk drive has defects. Ask your dealer for help. The hard disk drive operations seem slow. The data files stored on the hard disk drive may be fragmented. Use a tool such as Window’s Disk Defragmenter to defragment the files. The hard disk drive in-use indicator glows without blinking. The data files stored on the hard disk drive may be fragmented. Use a tool such as Window’s Disk Defragmenter to defragment the files. Keyboard and Touchpad Problems The keyboard does not respond. Try connecting an external keyboard. If it works, contact an authorized dealer, as the internal keyboard cable might be loose. Water or liquid is spilt into the keyboard. Immediately turn off the computer and unplug the AC adapter. Then turn the keyboard upside down to drain the liquid out of the keyboard. Make sure to clean up any part of the spill you can get to. Though the keyboard of your computer is spill-proof, liquid will remain in the keyboard enclosure if you don’t remove it. 8-6 Troubleshooting The numeric keypad is disabled. Make sure that the Num Lock is switched on. (Check if the Num Lock Indicator glows or not.) The touchpad does not work, or the pointer is difficult to control with the touchpad. Make sure that the touchpad is clean. LAN Problems I cannot access the network. Make sure that the LAN cable is properly connected to the RJ-45 connector and the network hub. Make sure that the network configuration is appropriate. Make sure that the user name or password is correct. Modem Problems The modem does not work. Make sure that the telephone line is properly connected. Make sure that the COM port in the communication software is correctly set. Turn off power management. DVD Drive Problems The DVD drive cannot read a disc. Make sure that the disc is correctly seated in the tray, with the label facing up. Troubleshooting 8-7 Make sure that the disc is not dirty. Clean the disc with a disc cleaning kit, available in most computer stores. Make sure that the computer supports the disc or the files contained. You cannot eject a disc. The disc is not properly seated in the drive. Manually release the disc by inserting a small rod, such as a straightened paperclip, into the drive’s manual eject hole and pushing firmly to release the tray. PC Card Problems The PC card does not work. Make sure that the PC card is correctly seated. If the card requires an IRQ (Interrupt ReQuest), make sure that there is one available. The PC card stops communicating properly. The application may have been reset when the computer is turned off or in Sleep mode. Exit and restart the application. 8-8 Troubleshooting Power Management Problems The computer does not enter Sleep or Hibernation mode automatically. If you have a connection to another computer, the computer does not enter Sleep or Hibernation mode if the connection is actively in use. Make sure that the Sleep or Hibernation time-out is enabled. The computer does not enter Sleep or Hibernation mode immediately. If the computer is performing an operation, it normally waits for the operation to finish. The computer does not resume from Sleep or Hibernation mode. The computer automatically enters Sleep or Hibernation mode when the battery pack is empty. Do any one of the following: Connect the AC adapter to the computer. Replace the empty battery pack with a fully charged one. The computer does not enter Hibernation mode with the Fn+F12 hot keys. Make sure that the Hibernation function is specified for the sleep button. You might be using a PC card that prevents the computer from entering Hibernation mode. To enter the mode, stop the communication program and then remove the card or stop the card. Software Problems An application program does not work correctly. Make sure that the software is correctly installed. If an error message appears on the screen, consult the software program’s documentation for further information. Troubleshooting 8-9 If you are sure the operation has stop, reset the computer. (See “Resetting the Computer” later in this chapter.) Sound Problems No sound is produced. Make sure that the volume control is not set too low. Make sure that the computer is not in Sleep mode. If using an external speaker, make sure that the speaker is properly connected. Distorted sound is produced. Make sure that the volume control is not set too high or too low. In most cases, a high setting can cause the audio electronics to distort the sound. The sound system does not record. Adjust the playback or recording sound levels. The external microphone or audio device does not work. Make sure that the microphone is connected to the proper connector on the computer. Click the speaker symbol on the taskbar and check the Windows volume control. Check the volume control of your computer. Startup Problems When you turn on the computer, it does not seem to respond. Make sure that either the AC adapter is connected or the battery has power. For models with the “HDD preheat” feature: When turning on the computer in an extremely low temperature environment, the computer will heat up the hard disk before starting up. The Num Lock indicator glows amber to indicate the heater 8-10 Troubleshooting is on. Wait till the heating is finished. However, if external AC power is not available and the remaining battery power is too low for the heating to complete, the computer may not start up. In case the computer fails to start up, turn off the computer and leave it in room temperature for about an hour before trying to turn it on again. When you turn on the computer, it stops after POST. Restart your computer. WLAN Problems I cannot use the WLAN feature. Make sure that the mini PCI-E WLAN card is correctly installed. Make sure that the WLAN feature is turned on. Transmission quality is poor. Your computer may be in an out-of-range situation. Move your computer closer to the Access Point or another WLAN device it is associated with. Check if there is high interference around the environment and solve the problem as described next. Radio interference exists. Move your computer away from the device causing the radio interference such as microwave oven and large metal objects. Plug your computer into an outlet on a different branch circuit from that used by the affecting device. Consult your dealer or an experienced radio technician for help. I cannot connect to another WLAN device. Make sure that the WLAN feature is turned on. Troubleshooting 8-11 Make sure that the SSID setting is the same for every WLAN device in the network. Your computer is not recognizing changes. Restart the computer. Make sure that the IP address or subnet mask setting is correct. I cannot communicate with the computer in the network when Infrastructure mode is configured. Make sure that the Access Point your computer is associated with is powered on and all the LEDs are working properly. If the operating radio channel is in poor quality, change the Access Point and all the wireless station(s) within the BSSID to another radio channel. Your computer may be in an out-of-range situation. Move your computer closer to the Access Point it is associated with. Make sure that your computer is configured with the same security option (encryption) to the Access Point. Use the Web Manager/Telnet of the Access Point to check whether it is connected to the network. Reconfigure and reset the Access Point. I cannot access the network. Make sure that the network configuration is appropriate. Make sure that the user name or password is correct. You have moved out of range of the network. Turn off power management. 8-12 Troubleshooting Other Problems The date/time is incorrect. Correct the date and time via the operating system or BIOS Setup program. After you have performed everything as described above and still have the incorrect date and time every time you turn on the computer, the RTC (Real-Time Clock) battery is at the end of its life. Call an authorized dealer to replace the RTC battery. Troubleshooting 8-13 Resetting the Computer You may have to reset (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If the computer operation seems to hang up, first wait. It is possible that the computer is processing data. Periodically check the hard disk drive in-use indicator, if it flashes irregularly, the program may be accessing data and preventing you from using the keyboard. If you are sure the operation has stopped and you cannot use the “restart” function of the operating system, reset the computer. Reset the computer by any one of these methods: Press Ctrl+Alt+Del on your built-in keyboard. If the above action does not work, turn off the computer with the power button. Wait for at least five seconds and turn it on again. CAUTION: Resetting will cause any unsaved data to be lost. 8-14 Troubleshooting Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts CPU Specifications Intel® Core™ i5-3320M vPro™ Processor 2.6GHz, Max. 3.3GHz with Intel® Turbo Boost Technology Intel® Core™ i7-3520M vPro™ Processor2.9GHz, Max 3.6GHz, with Intel® Turbo Boost Technology Chipset Intel® QM77 BIOS 16 MB EEPROM, ACPI, Fingerprint security, SmartCard security, TPM, vPro RAM (system) 2 × 204-pin SO-DIMM sockets for 4GB/8GB DDRIII Display Panel 13.3-inch (4:3) TFT LCD, resolution up to 1024×768 XGA, with light sensor as default feature Can come with one of the below options: Sunlight-readable (1400 nits) touchscreen Sunlight-readable (700 nits) screen with protection glass Video controller UMA Intel® HD Graphics 4000 Features Azalia interface, 2 channel analog output, internal microphone Speaker 1.5 watt (8 ohm) stereo × 2 Microphone Integrated microphone Audio Keyboard Standard keys with numeric pad keys, 12 function keys, special Fn (Function) key and Windows keys with water-proof membrane or backlight (option) Pointing device Glide touchpad with 2 buttons, scroll bar Storage Hard disk drive SATA interface, 500GB, 128GB /256GB SSD (solid-state disk) (option) Specifications A-1 Parts device DVD drive Specifications SATA interface, Super-Multi DVD drive, 12.7mm height, Card slots Card Reader 2-in-1 (MMC/SD) module PCMCIA CardBus Type II × 2 or 1 ExpressCard/34 / 54 (option) Smart Card I/O ports USB 3.0, eSATA/ USB 3.0 combo x 2, serial (RS-232)× 2, VGA, HDMI, RJ-45, RJ-11, headphone out, microphone, mini IEEE 1394a , docking (80 pin) Modem Azalia interface, 56 Kbps, V.90 MDC 1.5 internal fax modem LAN Intel® 82579LM Gigabit Network Connection Hanksville, 10/100/1000 Mbps Wireless LAN One mini PCI-E slot for wireless LAN card, compliant with IEEE 802.11a/b/g/n, on/off slide switch, WiFi pass-through (option) Bluetooth wireless technology 2.1 class 2 +EDR, on/off slide switch GPS (option) GPS module, GPS pass-through WWAN (option) Gobi 3000, WCDMA/HSDPA/LTE, external accessible SIM card slot, on/off slide switch, WWAN pass-through Security Kensington lock TPM 1.2 Fingerprint scanner Smart Card Reader Power AC adapter Universal AC adapter 90 W; input: 100240 V, output: 19 V Battery Li-ion smart battery 9-cell 8700 mAH / 10.8 V Dimension (W×D) 303.5×298×60 mm (11.9×11.7×2.36 inch) with handle Weight 3.8 kg (8.15 lb) A-2 Specifications Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your computer. NOTE: Marking labels located on the exterior of your computer indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only. Regulatory Information B-1 On the Use of the System Class B Regulations USA Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Any changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. Please note: The use of a non-shielded interface cable with this equipment is prohibited. B-2 Regulatory Information Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-Causing equipment regulations. Cet appareil numérique de Classe B respecte toutes les exigences du Règlement Canadien sur le matériel brouileur. This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada. Safety Notices About the Battery Caution Texts Concerning Lithium Batteries DANISH ADVARSEL! Lithiumbatteri – Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det brugte batteri tilbage til leverandøren. NORWEGIAN ADVARSEL: Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner. SWEDISH VARNING: Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en Regulatory Information B-3 ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion. FINNISH VAROITUS: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. ENGLISH CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturer's instructions. DEUTSCH VORSICHT: Explosionsgefahr bei unsachgemäßem Austausch der Batterie. Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleich-wertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers. FRENCH ATTENTION: II y a danger d’explosion s’il y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du même type ou d’un type équivalent recommandé par le constructeur. Mettre au rebut les batteries usagées conformément aux instructions du fabricant. Attention (for USA Users) The product that you have purchased contains a rechargeable battery. The battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for recycling options or proper disposal. About the AC Adapter Use only the AC adapter supplied with your computer. Use of another type of AC adapter will result in malfunction and/or danger. B-4 Regulatory Information Do not use the adapter in a high moisture environment. Never touch the adapter when your hands or feet are wet. Allow adequate ventilation around the adapter when using it to operate the device or charge the battery. Do not cover the AC adapter with paper or other objects that will reduce cooling. Do not use the AC adapter while it is inside a carrying case. Connect the adapter to a proper power source. The voltage requirements are found on the product case and/or packaging. Do not use the adapter if the cord becomes damaged. Do not attempt to service the unit. There are no serviceable parts inside. Replace the unit if it is damaged or exposed to excess moisture. About the Modem Caution Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch non-insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines. Avoid using the telephone function (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. Do not use the telephone function to report a gas leak in the vicinity of the leak. Do not use this product near water, for example near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. Regulatory Information B-5 Caution (for USA Users) To reduce the risk of fire, use only No.26 AWG or larger telecommunication line cord. B-6 Regulatory Information On the Use of the RF Device NOTE: The information in this section applies to models with the wireless LAN module. USA and Canada Safety Requirements and Notices IMPORTANT NOTE: To comply with FCC RF exposure compliance requirements, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Radio Frequency Interference Requirements and SAR The FCC with its action in ET Docket 93-62 has adopted a safety standard for human exposure to Radio Frequency (RF) electromagnetic energy emitted by FCC certified equipment. The wireless LAN module meets the Human Exposure limits found in OET Bulletin 65, 2001, and ANSI/IEEE C95.1, 1992. Proper operation of this radio according to the instructions found in this manual will result in exposure substantially below the FCC’s recommended limits. The following safety precautions should be observed: Do not touch or move antenna while the unit is transmitting or receiving. Do not hold any component containing the radio such that the antenna is very close or touching any exposed parts of the body, especially the face or eyes, while transmitting. Do not operate the radio or attempt to transmit data unless the antenna is connected; if not, the radio may be damaged. Use in specific environments: The use of wireless devices in hazardous locations is limited by the constraints posed by the safety directors of such environments. Regulatory Information B-7 The use of wireless devices on airplanes is governed by the Federal Aviation Administration (FAA). The use of wireless devices in hospitals is restricted to the limits set forth by each hospital. Antenna use: In order to comply with FCC RF exposure limits, low gain integrated antennas should be located at a minimum distance of 20 cm (8 inches) or more from the body of all persons. High-gain, wall-mount, or mast-mount antennas are designed to be professionally installed and should be located at a minimum distance of 30 cm (12 inches) or more from the body of all persons. Please contact your professional installer, VAR, or antenna manufacturer for proper installation requirements. Explosive Device Proximity Warning WARNING: Do not operate a portable transmitter (such as a wireless network device) near unshielded blasting caps or in an explosive environment unless the device has been modified to be qualified for such use. Antenna Warning WARNING: To comply with the FCC and ANSI C95.1 RF exposure limits, it is recommended that the antenna for this device be installed so as to provide a separation distance of at least 20 cm (8 inches) from all persons and that the antenna must not be co-located or operating in conjunction with any other antenna or radio transmitter. It is recommended that the user limit exposure time if the antenna is positioned closer than 20 cm (8 inches). Use on Aircraft Caution CAUTION: Regulations of the FCC and FAA prohibit airborne operation of radio-frequency wireless devices because their signals could interfere with critical aircraft instruments. B-8 Regulatory Information EMC Requirements This device uses, generates and radiates radio frequency energy. The radio frequency energy produced by this device is well below the maximum exposure allowed by the Federal Communications Commission (FCC). This device complies with the limits for a Class B digital device pursuant to Part 15 subpart C of the FCC Rules and Regulations. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. The FCC limits are designed to provide reasonable protection against harmful interference when the equipment is installed and used in accordance with the instruction manual and operated in a commercial environment. However, there is no guarantee that interference will not occur in a particular commercial installation, or if operated in a residential area. If harmful interference with radio or television reception occurs when the device is turned on, the user must correct the situation at the user’s own expense. The user is encouraged to try one or more of the following corrective measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. CAUTION: The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency. Any changes or modification to said product not expressly approved by the manufacturer could void the user’s authority to operate this device. Regulatory Information B-9 Canada Radio Frequency Interference Requirements To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empêcher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit être utilisé à l'intérieur et devrait être placé loin des fenêtres afin de fournir un écran de blindage maximal. Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence. European Union CE Marking and Compliance Notices Contains Intel® Centrino® Advanced-N 6230 (Model: 62230ANHMW) This product will bear the CE Mark label CE 1856. Statements of Compliance English This product follows the provisions of the European Directive 1999/5/EC. Danish Dette produkt er i overensstemmelse med det europæ iske direktiv 1999/5/EC. Dutch Dit product is in navolging van de bepalingen van Europees Directief 1999/5/EC. Finnish Tämä tuote noudattaa EU-direktiivin 1999/5/EC määräyksiä. French Ce produit est conforme aux exigences de la Directive Européenne 1999/5/EC. German Dieses Produkt entspricht den Bestimmungen der Europäischen Richtlinie 1999/5/EC. B-10 Regulatory Information Greek To προϊόν αυτό πληροί τις προβλέψεις της Ευρωπαϊκής Οδηγίας 1999/5/EC. Icelandic Þ essi vara stenst reglugerð Evrópska Efnahags Bandalagsins númer 1999/5/EC. Italian Questo prodotto è conforme alla Direttiva Europea 1999/5/EC. Norwegian Dette produktet er i henhold til bestemmelsene i det europeiske direktivet 1999/5/EC. Portuguese Este produto cumpre com as normas da Diretiva Européia 1999/5/EC. Spanish Este producto cumple con las normas del Directivo Europeo 1999/5/EC. Swedish Denna produkt har tillverkats i enlighet med EG-direktiv 1999/5/EC. Local Restrictions of 802.11a/g/n Radio Usage CAUTION: Due to the fact that the frequencies used by 802.11a/g/n wireless LAN devices may not yet be harmonized in all countries, 802.11a/g/n products are designed for use only in specific countries or regions, and is not allowed to be operated in countries or regions other than those of designated use. As a user of these products, you are responsible for ensuring that the products are used only in the countries or regions for which they were intended and for verifying that they are configured with the correct selection of frequency and channel for the country or region of use. Any deviation from permissible settings and restrictions in the country or region of use could be an infringement of local law and may be punished as such. The European variant is intended for use throughout the European Economic Area. However, authorization for use is further restricted in particular countries or regions within countries, as follows: Regulatory Information B-11 General European standards dictate maximum radiated transmit power of 100 mW Effective Isotropic Radiated Power (EIRP) and the frequency range 2400 – 2483.5 MHz. Belgium and the Netherlands In Belgium and the Netherlands, the product may not be used outdoors. See the instructions next under the heading “Turning Off the Wireless LAN Radio.” France Departments in Which the Wireless LAN Module Can Be Used (Indoors Only) The wireless LAN module can currently be used indoors only in the following 38 departments of mainland France. Please turn off your wireless LAN radio when operating the device in areas/places other than the 38 departments listed: 01 Ain Orientales 36 Indre 66 Pyrénées 02 Aisne 37 Indre et Loire 67 Bas Rhin 03 Allier 41 Loir et Cher 68 Haut Rhin 05 Hautes Alpes 42 Loire 70 Haute Saône 08 Ardennes 45 Loiret 71 Saône et Loire 09 Ariège 50 Manche 75 Paris 11 Aude 55 Meuse 82 Tarn et Garonne 12 Aveyron 58 Nièvre 84 Vaucluse 16 Charente 59 Nord 88 Vosges 24 Dordogne 60 Oise 89 Yonne 25 Doubs 61 Orne 90 Territoire de Belfort 26 Drôme 63 Puy du Dôme 94 Val de Marne 32 Gers 64 Pyrénées Atlantique B-12 Regulatory Information Departments in Which the Wireless LAN Module’s Maximum EIRP Not Shown in the Previous Table Frequency Ranges (MHz) Indoors Outdoors 2400 – 2446.5 10 mW Not permitted 2446.5 – 2483.5 100 mW 100 mW on private property with Ministry of Defense approval Turning Off the Wireless LAN Radio NOTE: Turning the wireless LAN radio off is not the same as disabling the wireless LAN card. It is not necessary to disable the card to meet the regulatory requirements. While operating the computer in those French departments that do not allow use of the wireless LAN equipment, the user of the equipment must turn off the wireless LAN radio in order to comply with local regulations. Regulatory Information B-13
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