Getac Technology 7260NGW WLAN MODULE User Manual B300 G5
Getac Technology Corporation WLAN MODULE B300 G5
Contents
- 1. User Manual
- 2. User manual
- 3. Users Manual
User manual
Rugged Mobile Computing Solutions
B300
USER’S MANUAL
Sep. 2013
TRADEMARKS
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc.
All other brand and product names are trademarks or registered trademarks
of their respective owners.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website
at www.getac.com.
i
Table of Contents
Chapter 1 Getting Started .................................................................. 1-1
Getting the Computer Running ............................................. 1-2
Unpacking ........................................................................... 1-2
Using the Tether (Optional) ............................................... 1-3
Connecting to AC Power .................................................... 1-4
Turning On and Off the Computer ................................... 1-5
Taking a Look at the Computer ............................................. 1-7
Front Components .............................................................. 1-7
Rear Components ............................................................... 1-8
Right-Side Components ...................................................... 1-9
Left-Side Components ...................................................... 1-11
Top-open Components ..................................................... 1-12
Bottom Components ........................................................ 1-15
Chapter 2 Operating Your Computer ................................................ 2-1
Using the Keyboard ................................................................ 2-2
Typewriter Keys .................................................................. 2-2
Cursor-Control Keys ............................................................ 2-2
Numeric Keypad .................................................................. 2-3
Function Keys ...................................................................... 2-4
Fn Key .................................................................................. 2-4
Hot Keys .............................................................................. 2-4
Windows Keys ..................................................................... 2-6
Using the Touchpad ................................................................ 2-7
Configuring the Touchpad ................................................. 2-9
Using the Touchscreen (Optional) ....................................... 2-10
Using the Quick Buttons ....................................................... 2-12
Using the DVD Drive ............................................................. 2-14
ii
Inserting and Removing a Disc ........................................ 2-15
Using the Network Features ................................................. 2-17
Using the LAN ................................................................... 2-17
Using the Wireless LAN .................................................... 2-17
Using the Bluetooth Feature ................................................ 2-19
Turning On/Off the Bluetooth Radio .............................. 2-19
Connecting to another Bluetooth Device ....................... 2-20
Using the WWAN Feature (Optional) .................................. 2-21
Installing a SIM Card ......................................................... 2-22
Turning On/Off the WWAN Radio ................................... 2-22
Setting up a WWAN Connection ..................................... 2-23
Using the Fingerprint Scanner ............................................. 2-24
Chapter 3 Managing Power ............................................................... 3-1
AC Adapter .............................................................................. 3-2
Battery Pack ............................................................................. 3-3
Charging the Battery Pack ................................................. 3-3
Initializing the Battery Pack ............................................... 3-4
Checking the Battery Level ................................................ 3-5
Replacing the Battery Pack ................................................ 3-6
Battery Low Signals and Actions ....................................... 3-7
Power-Saving Tips ................................................................... 3-8
Chapter 4 Expanding Your Computer ............................................... 4-1
Connecting a VGA or HDMI Display Monitor ....................... 4-2
Connecting a Serial Device ..................................................... 4-4
Connecting a USB Device ........................................................ 4-5
Connecting an eSATA Device ................................................. 4-6
Connecting an IEEE 1394 Device ............................................ 4-7
Connecting Audio Devices ...................................................... 4-8
Using Smart Cards ................................................................... 4-9
Using PC Cards ....................................................................... 4-10
Using ExpressCards (Optional) ............................................. 4-12
Using Storage Cards .............................................................. 4-14
System Memory Upgrade ..................................................... 4-15
Replacing the Hard Disk Drive ............................................. 4-17
Installing a Secondary Battery Pack or Hard Disk Drive ..... 4-18
Chapter 5 Using BIOS Setup ............................................................... 5-1
When and How to Use ............................................................ 5-2
Information Menu .................................................................. 5-3
iii
Main Menu .......................................................................... 5-4
Advanced Menu .................................................................. 5-5
Security Menu ................................................................... 5-12
Boot Menu ........................................................................ 5-14
Exit Menu .......................................................................... 5-15
Quick BIOS Settings ............................................................... 5-16
Chapter 6 Using Getac Software ....................................................... 6-1
G-Manager .............................................................................. 6-2
System Tab .......................................................................... 6-3
Battery Tab .......................................................................... 6-4
ECO Tab ............................................................................... 6-6
Light Sensor Tab ................................................................. 6-8
Antenna Tab ....................................................................... 6-9
Monitoring Tab ................................................................. 6-10
GPS Status Tab .................................................................. 6-12
P1 Quick Button Definition Utility ....................................... 6-13
Chapter 7 Caring for the Computer ................................................... 7-1
Protecting the Computer ........................................................ 7-2
Using an Anti-Virus Strategy .............................................. 7-2
Using the Cable Lock .......................................................... 7-2
Taking Care of the Computer ................................................ 7-3
Location Guidelines ............................................................ 7-3
General Guidelines ............................................................. 7-4
Cleaning Guidelines ............................................................ 7-4
Battery Pack Guidelines ...................................................... 7-5
Touchscreen Guidelines ...................................................... 7-6
When Traveling ....................................................................... 7-8
Chapter 8 Troubleshooting ................................................................ 8-1
Preliminary Checklist ............................................................... 8-2
Solving Common Problems ..................................................... 8-3
Battery Problems ................................................................ 8-3
Bluetooth Problems ............................................................ 8-3
Display Problems ................................................................. 8-4
DVD Drive Problems ........................................................... 8-5
ExpressCard Problems ......................................................... 8-5
Hardware Device Problems ................................................ 8-6
Hard Disk Drive Problems ................................................... 8-6
Keyboard and Touchpad Problems ................................... 8-7
iv
LAN Problems ...................................................................... 8-7
PC Card Problems ................................................................ 8-7
Power Management Problems .......................................... 8-8
Software Problems ............................................................. 8-9
Sound Problems .................................................................. 8-9
Startup Problems .............................................................. 8-10
WLAN Problems ................................................................ 8-10
Other Problems ................................................................. 8-12
Resetting the Computer ....................................................... 8-13
System Recovery .................................................................... 8-14
Appendix A Specifications .................................................................... A-1
Appendix B Regulatory Information ................................................... B-1
On the Use of the System ....................................................... B-2
Class B Regulations ............................................................. B-2
Safety Notices ...................................................................... B-3
On the Use of the RF Device ................................................... B-6
USA and Canada Safety Requirements and Notices ......... B-6
European Union CE Marking and Compliance Notices .... B-9
1-2 Getting Started
Getting the Computer Running
Unpacking
After unpacking the shipping carton, you should find these standard items:
Rugged computer
Accessories:
− AC adapter
− AC power cord
− Document(s)
− Stylus and tether (depending on your model)
Inspect all the items. If any item is damaged or missing, notify your dealer
immediately.
Keep the shipping carton and packing materials in case you need to ship or
store the computer in the future.
Getting Started 1-3
Using the Tether (Optional)
A tether is provided for attaching the stylus to your computer.
1. Insert one of the tether’s loop ends through the hole of the stylus (as
indicated by below). Then, insert the other end through the first loop
(as indicated by below) and pull it tight.
2. Insert the other loop end to the hook on the computer (as indicated by
below). Then, insert the stylus end through the loop (as indicated by
below) and pull it tight.
1-4 Getting Started
Connecting to AC Power
The computer operates either on the external AC power or internal battery
power. It is suggested that you use AC power when you start up the
computer for the very first time.
CAUTION: Use only the AC adapter included with your computer. Using
other AC adapters may damage the computer.
1. Plug the DC cord of the AC adapter to the power connector of the
computer ().
2. Plug the female end of the AC power cord to the AC adapter and the
male end to an electrical outlet ().
3. When the AC adapter is connected, power is being supplied from the
electrical outlet to the AC adapter and onto your computer. Now, you
are ready to turn on the computer.
CAUTION:
When you disconnect the AC adapter, disconnect from the electrical
outlet first and then from the computer. A reverse procedure may
damage the AC adapter or the computer.
When unplugging the connector, always hold the plug head. Never pull
on the cord.
Getting Started 1-5
NOTE: When the AC adapter is connected, it also charges the battery pack.
For information on using battery power, see Chapter 3.
Turning On and Off the Computer
Turning On
1. Open the top cover by pushing on the cover latch () and lifting up the
cover (). You can tilt the cover forward or backward for optimal
viewing clarity.
1-6 Getting Started
2. Press the power button ( ).
3. The Windows operating system should start.
Turning Off
When you finish a working session, you can stop the system by turning off
the power or leaving it in Sleep or Hibernation mode:
To... Do this...
Power off
(Shutdown)
Use the Windows Start menu in the lower left and follow
the shutdown procedure.
Sleep Press the power button* or use the Windows Start menu
to put the computer in Sleep mode.
Hibernate Use the Windows Start menu to put the computer in
Hibernation mode.
* “Sleep” is the default setting of the power button. You may change what
the power button does in Windows Control Panel.
Getting Started 1-7
Taking a Look at the Computer
NOTE: Depending on the model you purchased, the appearance of your
computer may not be exactly the same as those shown in this manual.
CAUTION: You need to open the protective covers to access the connectors.
When not using a connector, make sure to close the cover completely for
water- , dust-, and fire-proof integrity. (Engage the locking mechanism if
existing.)
Front Components
Ref
Component Description See Also
Top Cover Latch Locks the top cover. P. 1-5
WWAN Antenna
Should be pulled out for reception of
mobile telecommunications signals.
P. 2-21
Handle Provides a convenient way to carry the
computer.
1-8 Getting Started
Rear Components
Ref
Component Description See Also
Power Connector Connects the AC adapter. P. 1-3
USB Port Connects a USB device, such as a USB
flash disk, printer, digital camera,
joystick, and more.
P. 4-5
WWAN Pass-
through Connector
(option)
Connects the external antenna for
WWAN (wireless wide area network)
connectivity.
NOTE: Must be connected via a
docking station.
GPS Pass-through
Connector (option)
Connects the external antenna for
GPS signal reception.
NOTE: Must be connected via a
docking station.
Docking Connector Connects to the office or vehicle dock
(purchased separately).
VGA Connector Connects an external display monitor. P. 4-2
Serial Connectors
Each of the two connectors connects a
serial mouse or serial communication
device.
P. 4-4
Getting Started 1-9
Ref
Component Description See Also
Kensington Lock Locks the computer to a stationary
object for security.
P. 7-2
Right-Side Components
Ref
Component Description See Also
Expansion Card
Slot
Depending on your model, the slot can
be any of the following:
ExpressCard
Slot
Accepts an ExpressCard/34 or
ExpressCard/54 for additional functions.
P. 4-12
PCMCIA Slot Accepts a PC card for additional
functions.
P. 4-10
Mini IEEE 1394
Port
Connects an IEEE 1394 device such as a
scanner, printer, DVCAM, and VCR.
P. 4-6
SIM Card Slot
(option)
Accepts a SIM card for models having the
WWAN module.
NOTE: The slot still exists but cannot be
used for models without the WWAN
module.
P. 2-22
1-10 Getting Started
Ref
Component Description See Also
SD Card Reader Accepts a Secure Digital (SD) card for
removable storage media.
P. 4-14
HDMI
Connector
Connects a HDMI (High-Definition Multi-
media Interface) monitor or TV set.
P. 4-2
Hard Disk Drive
Compartment
Inside is the hard disk drive. P. 4-17
PCMCIA Slot Accepts a PC card for additional
functions.
P. 4-10
eSATA/USB
Combo Port
Connects an eSATA device such as an
external hard drive or optical drive.
P. 4-6
Can also function as a USB port.
GPS Antenna
Connector
Connects the external antenna for GPS
signal reception.
Audio Output
Connector
Connects a set of headphones or
external speakers with amplifier.
P. 4-8
Microphone
Connector
Connects an external microphone. P. 4-8
RJ-45 Connector Connects the LAN cable. P. 2-17
Getting Started 1-11
Left-Side Components
Ref
Component Description See Also
Battery Pack Supplies power to your computer when
external power is not connected.
P. 3-3
Smart Card
Reader
Accepts a smart card for additional
security feature.
NOTE: On your computer, the Smart
Card reader is a part of the super multi
drive module. If the super multi drive
module is replaced by a secondary
battery pack or hard disk drive, you
cannot use the Smart Card reader.
P. 4-9
Super Multi
Drive
Accepts a compact disc for installing or
loading software, accessing data, and
playing music/video.
P. 2-14
Can be replaced by a secondary hard disk
drive or battery pack (purchased
separately).
P. 4-17
Getting Started 1-13
Ref
Component Description See Also
Quick Buttons P. 2-10
P1 Toggles the “Blackout” mode on or off.
Brings up the ECO menu for selecting a
power profile when using battery
power.
Toggles the sunlight-readable mode on
or off.
Enables or disables light sensor.
Power Button
Turns the power on or off. (The default
“off” state is “Sleep mode.”)
P. 1-6
Stylus (option) Serves as the input device by tapping on
the screen to make selections and enter
information.
P. 2-10
Touchpad Serves as the pointing device of the
computer.
P. 2-7
Indicators Show the current status of the
computer’s devices.
Hard Disk Drive
/ DVD Drive
Blinks green when computer is accessing
the hard disk or DVD drive.
Card Reader Blinks green when computer is accessing
the storage card.
P. 4-14
Caps Lock Lights green when Caps Lock is on. P. 2-3
Num Lock / HDD
Heater (option)
Lights green when Num Lock is on. P. 2-3
Lights amber when the optional hard
disk heater is on.
P. 8-10
Microphone Receives sound and voice for the
computer.
Keyboard Serves as the data input device of the
computer.
P. 2-2
1-14 Getting Started
Ref
Component Description See Also
Fingerprint
Scanner
Serves as the fingerprint verification,
preventing unauthorized access to your
computer.
P. 2-24
Stereo Speaker Sends out sound and voice from the
computer.
Indicators Show the current status of the
computer’s devices.
Power Lights green when computer is on. P. 1-5
Blinks green when computer is on Sleep
mode.
Battery Charge
Lights green when the battery is fully
charged.
P. 3-3
Lights amber when the battery is being
charged.
Blinks red when the battery’s capacity is
below 10 %.
Blinks amber when the battery is in an
abnormal condition.
WLAN Lights green when WLAN radio is on. P. 2-17
Bluetooth Lights green when Bluetooth radio is on. P. 2-19
WWAN Lights green when WWAN radio is on. P. 2-22
Operating Your Computer 2-1
Chapter 2
Operating Your
Computer
This chapter provides information about the use of the computer.
If you are new to computers, reading this chapter will help you learn the
operating basics. If you are already a computer user, you may choose to read
only the parts containing information unique to your computer.
CAUTION:
Do not expose your skin to the computer when operating it in a very hot
or cold environment.
The computer can get uncomfortably warm when you use it in high
temperatures. As a safety precaution in such a circumstance, do not
place the computer on your lap or touch it with your bare hands for
extended periods of time. Prolonged body contact can cause discomfort
and potentially a burn.
2-2 Operating Your Computer
Using the Keyboard
Your keyboard has all the standard functions of a full-sized computer
keyboard plus an Fn key added for specific functions.
The standard functions of the keyboard can be further divided into four
major categories:
Typewriter keys
Cursor-control keys
Numeric keys
Function keys
Typewriter Keys
Typewriter keys are similar to the keys on a typewriter. Several keys are
added such as the Ctrl, Alt, Esc, and lock keys for special purposes. When the
lock keys (Caps Lock and Num Lk) are pressed, their corresponding indicators
light up.
The Control (Ctrl) / Alternate (Alt) key is normally used in combination with
other keys for program-specific functions. The Escape (Esc) key is usually used
for stopping a process. Examples are exiting a program and canceling a
command. The function depends on the program you are using.
Cursor-Control Keys
Cursor-control keys are generally used for moving and editing purposes.
NOTE: The word “cursor” refers to the indicator on the screen that lets you
know exactly where on your screen anything you type will appear. It can
take the form of a vertical or horizontal line, a block, or one of many other
shapes.
Operating Your Computer 2-3
Numeric Keypad
A 15-key numeric keypad is embedded in the typewriter keys as shown next:
Numeric keys facilitate entering of numbers and calculations. When Num
Lock is on, the numeric keys are activated; meaning you can use these keys to
enter numerals.
NOTE:
When the numeric keypad is activated and you need to type the English
letter in the keypad area, you can turn Num Lock off or you can press Fn
and then the letter without turning Num Lock off.
Some software may not be able to use the numeric keypad on the
computer. If so, use the numeric keypad on an external keyboard
instead.
2-4 Operating Your Computer
Function Keys
On the top row of the keys are the function keys: F1 to F12. Function keys
are multi-purpose keys that perform functions defined by individual
programs.
Fn Key
The Fn key, at the lower left corner of the keyboard, is used with another
key to perform the alternative function of a key. The letter “Fn” and the
alternative functions are identified by the color of blue on the keytop. To
perform a desired function, first press and hold Fn, then press the other key.
Hot Keys
Hot keys refer to a combination of keys that can be pressed any time to
activate special functions of the computer. Most hot keys operate in a cyclic
way. Each time a hot key combination is pressed, it shifts the corresponding
function to the other or next choice.
You can easily identify the hot keys with the icons imprinted on the keytop.
The hot keys are described next.
Key Description
Switches the keyboard backlight on and off (option).
Switches the RF (radio frequency) radio on and off.
When off, all wireless modules (such as WLAN, Bluetooth,
and WWAN) cannot be used. When on, individual settings
of the module work.
Switches the night vision feature on or off. The feature is
for viewing the display when using night vision goggles
(optional).
Decreases the sound volume.
Operating Your Computer 2-5
Key Description
Increases the sound volume.
Switches the display output to the next choice if an
external display (either VGA or HDMI) is connected.
The hot keys are equivalent to Windows logo key + P.
Choices are:
LCD only
LCD + External display (Duplicate)
LCD + External display (Extend)
External display only
Decreases the LCD brightness.
The LCD still has 2 nits brightness when you reach the
lowest level.
Increases the LCD brightness.
Switches the touchscreen on or off (option).
Switches the touchpad off or on.
Switches the system sound output off (mute) or on.
Switches the display on or off.
Serves as the sleep button that you can define with
Windows’ Power Options.
2-6 Operating Your Computer
Windows Keys
The keyboard has two keys that perform Windows-specific functions:
Windows Logo key and Application key.
The Windows Logo key opens the Start menu and performs software-
specific functions when used in combination with other keys. The
Application key usually has the same effect as a right mouse click. (See your
Windows manual for more information.)
Operating Your Computer 2-7
Using the Touchpad
CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing
so may damage the touchpad surface.
NOTE:
Press Fn+F9 to toggle the touchpad on or off.
For optimal performance of the touchpad, keep your fingers and the
pads clean and dry. When tapping on the pad, tap lightly. Do not use
excessive force.
The touchpad is a pointing device that allows you to communicate with the
computer by controlling the location of the pointer on the screen and
making selection with the buttons.
The touchpad consists of a rectangular pad (work surface) and a left and
right buttons. To use the touchpad, place your forefinger or thumb on the
pad. The rectangular pad acts like a miniature duplicate of your display. As
you slide your fingertip across the pad, the pointer (also called cursor) on the
screen moves accordingly. When your finger reaches the edge of the pad,
simply relocate yourself by lifting the finger and placing it on the other side
of the pad.
2-8 Operating Your Computer
Here are some common terms that you should know when using the
touchpad:
Term Action
Point Move your finger on the pad until the cursor points to
the selection on the screen.
Click Press and release the left button.
–or–
Tap gently anywhere on the pad.
Double-click Press and release the left button twice in quick
succession.
–or–
Tap twice on the pad rapidly.
Drag and
drop
Press and hold the left button, then move your finger
until you reach your destination (drag). Finally, release
the button (drop) when you finish dragging your
selection to the destination. The object will drop into
the new location.
–or–
Gently tap twice on the pad and on the second tap,
keep your finger in contact with the pad. Then, move
your finger across the pad to drag the selected object to
your destination. When you lift your finger from the
pad, the selected object will drop into place.
Scroll To scroll is to move up and down or left and right in the
working area on the screen.
To move vertically, place your finger on the right or left
edge of the pad and slide your finger up and down
along the edge. To move horizontally, place your finger
on the top or bottom edge of the pad and slide your
finger left and right.
This function may not work for all applications.
TABLE NOTE: If you swap the left and right buttons, “tapping” on the
touchpad
as an alternative method of pressing the left button will no longer
be valid.
Operating Your Computer 2-9
Configuring the Touchpad
You may want to configure the touchpad to suit your needs. For example, if
you are a left-handed user, you can swap the two buttons so that you can
use the right button as the left button and vice versa. You can also change
the size of the on-screen pointer, the speed of the pointer, and so on.
To configure the touchpad, go to Control Panel.
2-10 Operating Your Computer
Using the Touchscreen (Optional)
NOTE: Press Fn+F8 to toggle the touchscreen on or off.
CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the
touchscreen. Doing so may damage the touchscreen surface. Use your finger
or the included stylus.
The touchscreen is a touch-sensitive device that allows you to navigate on
the screen without using a keyboard, touchpad, or mouse.
Use the included stylus to select objects on the screen. The stylus can be
stretched for better grip and handling.
The following table shows how you use the touchscreen to obtain equivalent
mouse functions.
Operating Your Computer 2-11
Term/Action Equivalent
Mouse Function
Tap: Touch the screen once. Click/Point
Double-tap: Touch the screen twice rapidly. Double-click
Tap and hold: Tap and hold until a popup menu
appears.
Right-click
Drag: Hold the stylus (or finger) on the screen and
drag across the screen until reaching your destination.
Drag
2-12 Operating Your Computer
Using the Quick Buttons
Located on top of the keyboard are four quick buttons:
Button Description
P1 Toggles the “Blackout” mode on or off.
In Blackout mode, the LCD backlight and LED indicators are
turned off. To bring the computer out of Blackout mode, press
P1 or the power button.
NOTE: “Blackout” is the default setting of the P1 button. You
can re-define the button. (See “P1 Quick Button Definition
Utility” in Chapter 6 for information.)
Brings up the ECO menu as shown below:
ECO Menu
ECO Off
Quick Mode
Power Saving
Work Mode
Operating Your Computer 2-13
Button Description
Select a mode before the ECO menu disappears. You can select a
mode by pressing the ECO button or the arrow key. The ECO
mode will return to the default Off setting when AC power is
connected, any power related setting is changed, the computer
resumes from Sleep/Hibernation mode, or the computer is
restarted.
Each ECO mode (Quick, Power Saving, or Work) is a combination
of power settings that results in different power consumptions.
(For information on configuring the ECO modes, see “ECO Tab”
in Chapter 6.)
NOTE: The button works only when using battery power.
Toggles the sunlight-readable mode on or off.
In sunlight-readable mode, the LCD brightness is increased to the
highest level. The button lights green while in sunlight-readable
mode.
Enables or disables light sensor.
When enabled, your computer automatically adjusts the LCD
brightness based on the surrounding lighting condition. The
button lights green while light sensor is enabled.
2-14 Operating Your Computer
Using the DVD Drive
Your computer may come with a Super Multi drive. The drive can read from
and write to CD, DVD+, DVD- and DVD-RAM media.
CAUTION:
When inserting a disc, do not use force.
Make sure that the disc is correctly inserted into the tray, and then close
the tray.
Do not leave the drive tray open. Also, avoid touching the lens in the
tray with your hand. If the lens becomes dirty, the drive may malfunction.
Do not wipe the lens using materials with rough surface (such as paper
towel). Instead, use a cotton swab to gently wipe the lens.
FDA regulations require the following statement for all laser-based devices:
“Caution, Use of controls or adjustments or performance of procedures
other than those specified herein may result in hazardous radiation
exposure.”
NOTE: The DVD drive is classified as a Class 1 laser product. This label is
located on the DVD drive.
NOTE: For DVD and Combo drives only.
This product incorporates copyright protection technology that is protected
by method claims of certain U.S. patents and other intellectual property
rights owned by Macrovision Corporation and other rights owners. Use of
this copyright protection technology must be authorized by Macrovision
Corporation, and is intended for home and other limited viewing uses only
unless otherwise authorized by Macrovision Corporation. Reverse
engineering or disassembly is prohibited.
Operating Your Computer 2-15
Inserting and Removing a Disc
Follow this procedure to insert or remove a disc:
1. Turn on the computer.
2. Open the multi-purpose bay cover by sliding the release latch towards
the left.
3. Press the eject button and the DVD tray will slide out partially. Gently
pull on it until it is fully extended.
4. To insert a disc, place down the disc in the tray with its label facing up.
Slightly press the center of the disc until it clicks into place.
To remove a disc, hold the disc by its outer edge and lift it up from the
tray.
Eject button
Operating Your Computer 2-17
Using the Network Features
Using the LAN
The internal 10/100/1000Base-T LAN (Local Area Network) module allows you
to connect your computer to a network. It supports data transfer rate up to
1000 Mbps.
To connect the network cable to the LAN module, connect one end of the
LAN cable to the RJ-45 connector on the computer and the other end to the
network hub.
Using the Wireless LAN
The WLAN module supports IEEE 802.11a/b/g/n/ac.
Turning On/Off the WLAN Radio
NOTE: The FAA (Federal Aviation Agency) has deemed it unsafe to operate
wireless devices in aircraft as this may interfere with flight safety.
Remember to turn off wireless LAN when using your computer in the
airplane.
To turn on the WLAN radio:
1. Make sure that the RF radio (controlled by Fn+F1) is enabled.
2. Windows has WLAN turned on by default. When the WLAN radio is on,
the WLAN indicator ( ) glows in green.
2-18 Operating Your Computer
3. If you have previously turned WLAN off, you can turn it on using one of
the below methods:
• Right-click the Getac Utility icon ( ) on Windows taskbar and select
Quick Bar. Then click the WLAN button in the Quick Bar as shown
below (an X over the button means the radio is currently off.)
• Use Windows settings.
To turn off the WLAN radio:
You can turn off the WLAN radio by using Quick Bar or Windows settings.
If you want to quickly turn off all wireless radio, press Fn+F1.
Connecting to a Wireless Network
1. Make sure that the WLAN function is enabled (as described above).
2. Tap the Wireless Network icon on the taskbar. (An orange light in
the icon indicates connections are available.)
3. In the list of available wireless networks, tap a network, and then tap
Connect.
4. Some networks require a network security key or passphrase. To connect
to one of those networks, ask your network administrator or Internet
service provider (ISP) for the security key or passphrase.
For more information on setting a wireless network connection, refer to
Windows online help.
NOTE: You can use Intel® PROSet Wireless to take full advantage of the
Wi-Fi capabilities of your computer. See the Help of the utility for
instructions.
Operating Your Computer 2-19
Using the Bluetooth Feature
The Bluetooth 4.0 technology allows short-range (about 50 meters) wireless
communications between devices without requiring a cable connection.
Data can be transmitted through walls, pockets and briefcases as long as two
devices are within range.
Turning On/Off the Bluetooth Radio
To turn on the Bluetooth radio:
1. Make sure that the RF radio (controlled by Fn+F1) is enabled.
2. Right-click the Getac Utility icon ( ) on Windows taskbar and select
Quick Bar. Then click the Bluetooth button in the Quick Bar as shown
below (an X over the button means the radio is currently off.)
When the Bluetooth radio is on, the Bluetooth indicator ( ) glows in
green and the Bluetooth icon shows on the Windows taskbar.
To turn off the Bluetooth radio:
You can turn off the Bluetooth radio by using Quick Bar.
If you want to quickly turn off all wireless radio, press Fn+F1.
2-20 Operating Your Computer
Connecting to another Bluetooth Device
1. Make sure that the Bluetooth function is enabled (as described above).
2. Make sure that the target Bluetooth device is turned on, discoverable
and within close range. (See the documentation that came with the
Bluetooth device.)
3. To search for Bluetooth devices, right click the Bluetooth icon and
select Add a Device.
4. Select the device you want to connect from the search results.
5. Depending on the type of Bluetooth device that you want to connect to,
you will need to enter the pertinent information.
For detailed information on using the Bluetooth feature, see Windows’
online Help.
Operating Your Computer 2-21
Using the WWAN Feature
(Optional)
A WWAN (Wireless Wide Area Network) uses mobile telecommunication
cellular network technologies to transfer data. The WWAN module of your
computer supports 3G or 4G LTE depending on your model.
NOTE:
Your model only supports data transmission, voice transmission is not
supported.
When using the WWAN feature, pull out the WWAN antenna.
2-22 Operating Your Computer
Installing a SIM Card
1. Turn off the computer and disconnect the AC adapter.
2. Locate the SIM card slot on the right side of the computer and open the
cover.
3. Unfasten one screw and remove the small plate that covers the SIM card
slot.
4. Insert the SIM card into the slot. Make sure the beveled corner on the
SIM card is facing towards the slot and that the golden contact area on
the card is facing downwards.
5. Close the cover.
NOTE: To remove the SIM card, push inward to release and slide the SIM
card out of the slot. You can use the small plate as a tool to push the SIM
card.
Turning On/Off the WWAN Radio
To turn on the WWAN radio:
1. Make sure that the RF radio (controlled by Fn+F1) is enabled.
2. Right-click the Getac Utility icon ( ) on Windows taskbar and select
Quick Bar. Then click the WWAN button in the Quick Bar as shown below
(an X over the button means the radio is currently off.)
Operating Your Computer 2-23
When the WWAN radio is on, the WWAN indicator ( ) glows in green.
To turn off the WWAN radio:
You can turn off the WWAN radio using the Quick Bar.
If you want to quickly turn off all wireless radio, press Fn+F1.
Setting up a WWAN Connection
To set up a WWAN connection for the first time, follow these steps:
1. Make sure that the SIM card is inserted and the WWAN function is
enabled (as described above).
2. Start AirCard Watcher. The screen as below appears.
3. You can use the WWAN software application to configure and use
WWAN connections. See the online help for information.
2-24 Operating Your Computer
Using the Fingerprint Scanner
WARNING:
To protect the fingerprint scanner, be sure to slide close the cover when
not using the fingerprint scanner.
We shall not be liable for any loss or damage whatsoever resulting from
your use of the fingerprint scanner or neglect of fingerprint scanner use,
or any data loss resulting from such developments as fingerprint
authentication malfunctioning.
It is not recommended that you use the fingerprint scanner in a
below-freezing temperature. The moisture on your finger can freeze to
the scanner’s metal surface when you touch it, resulting in a failed
operation.
The fingerprint scanner provides a strong authentication mechanism based
on fingerprint recognition.
To enroll your fingerprint and configure the function:
1. Locate and slide open the fingerprint scanner cover.
3-2 Managing Power
AC Adapter
CAUTION:
The AC adapter is designed for use with your computer only. Connecting
the AC adapter to another device can damage the adapter.
The AC power cord supplied with your computer is for use in the
country where you purchased your computer. If you plan to go overseas
with the computer, consult your dealer for the appropriate power cord.
When you disconnect the AC adapter, disconnect from the electrical
outlet first and then from the computer. A reverse procedure may
damage the AC adapter or computer.
When unplugging the connector, always hold the plug head. Never pull
on the cord.
The AC adapter serves as a converter from AC (Alternating Current) to DC
(Direct Current) power because your computer runs on DC power, but an
electrical outlet usually provides AC power. It also charges the battery pack
when connected to AC power.
The adapter operates on any voltage in the range of 100~240 V AC.
Managing Power 3-3
Battery Pack
The battery pack is the internal power source for the computer. It is
rechargeable using the AC adapter.
The operating time of a fully charged battery pack depends on how you are
using the computer. When your applications often access peripherals, you
will experience a shorter operating time.
NOTE: Care and maintenance information for the battery is provided in the
“Battery Pack Guidelines” section in Chapter 7.
Charging the Battery Pack
NOTE:
Charging will not start if the battery’s temperature is below 0 °C (32 °F)
or above 40 °C (104 °F).
The charging process will stop when the battery’s temperature gets
above 60 °C (140 °F). The Battery Charge Indicator turns off in this state.
Once the battery’s temperature drops within the safe range, charging
will automatically resume with the Battery Charge Indicator glowing
amber.
During charging, do not disconnect the AC adapter before the battery
has been fully charged; otherwise you will get a prematurely charged
battery.
To charge the battery pack, connect the AC adapter to the computer and an
electrical outlet. The Battery Charge Indicator ( ) on the computer glows
amber to indicate that charging is in progress. You are advised to keep the
computer power off while the battery is being charged. When the battery is
fully charged, the Battery Charge Indicator lights green.
3-4 Managing Power
The charging time is as follows:
Battery Type
Charging Time
Computer is Off Computer is On and
in Idle State
9-cell (4 A) 3.5~4.5 hours 4.0~6.0 hours
CAUTION: After the computer has been fully recharged, do not
immediately disconnect and reconnect the AC adapter to charge it again.
Doing so may damage the battery.
NOTE: The battery level may automatically lessen due to the self-discharge
process (0.21 % per day), even when the battery pack is fully charged (100
%). This happens no matter if the battery pack is installed in the computer.
Initializing the Battery Pack
You need to initialize a new battery pack before using it for the first time or
when the actual operating time of a battery pack is much less than expected.
Initializing is the process of fully charging, discharging, and then charging. It
can take several hours.
A tool called “Gauge Reset” is provided for the purpose. See “Gauge Reset”
in Chapter 6 for information on using the tool.
Managing Power 3-5
Checking the Battery Level
NOTE: Any battery level indication is an estimated result. The actual
operating time can be different from the estimated time, depending on
how you are using the computer.
By Operating System
You can find the battery icon on the Windows taskbar (lower-right corner).
The icon shows the approximate battery level.
By Gas Gauge
On the exterior side of the battery pack is a gas gauge for displaying the
estimated battery charge. When the battery pack is not installed in the
computer and you want to know the battery charge, you can press the
switch with a pointed device to see the corresponding value of indicator
segment that light green.
The value of the corresponding green segment indicates the relative
percentage of the battery charge. The battery pack is fully discharged when
you see no segment glowing green.
Switch
3-6 Managing Power
Replacing the Battery Pack
CAUTION:
There is danger of explosion if the battery is incorrectly replaced.
Replace the battery only with the computer manufacturer’s optional
battery packs. Discard used batteries according to the dealer’s
instructions.
Do not attempt to disassemble the battery pack.
If you often rely on battery power for a long period of time while traveling,
you may consider the purchase of an additional battery pack from your
dealer and keep it with you in a fully charged state as a backup.
To replace the battery pack, follow these steps:
1. Turn off the computer and disconnect the AC adapter.
2. Locate the battery compartment on the left side of the computer.
3. Slide the cover lock to the left () and then lift the release latch () to
open the compartment cover.
4. Pull the ribbon strip and slide the battery pack out of the compartment.
5. With the ribbon strip facing outward, insert the new battery pack all the
way into the compartment.
6. Close the cover, press the release latch downward to engage, and then
slide the lock towards the right to secure the cover.
Managing Power 3-7
Battery Low Signals and Actions
The battery icon changes appearance to display the current state of the
battery.
Battery
Icon Battery Level Description
Discharging The icon shows the charge remaining in
10-percent increments until the charge reaches
the low-battery level.
Low The battery charge has reached the low-battery
level (10% by default).
Critically low The battery charge has reached the critical
battery level (5% by default). By default,
Windows will display a notification and put
your computer into Hibernation.
When the battery is low, the computer’s Battery Charge Indicator ( ) also
blinks red to alert you to take actions.
Always respond to low-battery by connecting the AC adapter, placing your
computer in Hibernation mode, or turning off the computer.
3-8 Managing Power
Power-Saving Tips
Aside from enabling your computer’s power saving mode, you can do your
part to maximize the battery’s operating time by following these
suggestions.
Enter power saving mode when using battery power.
Do not disable automatic power management features.
Decrease the LCD brightness to the lowest comfortable level.
Shorten the length of time before Windows turn off the display.
Many USB devices use power just by being connected. If you use a USB
mouse, you can save power by disconnecting the mouse and using the
touchpad. If you use a USB flash drive, unplug it when you are not using
it.
Remove the card (such as PC card, ExpressCard, and Smart Card) if not
using it.
Turn off the wireless radio if you are not using the wireless module (such
as WLAN, Bluetooth, or WWAN).
Turn off the computer when you are not using it.
4-2 Expanding Your Computer
Connecting a VGA or HDMI
Display Monitor
If you want the benefits of a larger display screen with higher resolution,
you can connect an external display monitor to your computer
Your computer supports a VGA connector and a HDMI connector. HDMI
(High-Definition Multimedia Interface) is an audio/video interface that
transmits uncompressed digital data and therefore delivers true HD quality.
Follow this procedure to connect an external monitor:
1. Turn off the computer.
2. Depending on the type of your monitor, plug the monitor’s signal
connector to the computer’s VGA or HDMI connector.
3. Plug one end of the monitor’s power cord into the power socket on the
monitor and the other end to an electrical outlet.
4. To use the monitor, turn on the monitor before turning on the
computer.
VGA
HDMI
Expanding Your Computer 4-3
5. The connected device should respond by default. If not, you can switch
the display output by pressing the Fn+F5 hot keys. (You can also change
the display through Windows Control Panel.)
CAUTION: Do not disconnect the external monitor while the computer is in
the Sleep mode or Hibernation mode. If no external monitor is connected
when the computer resumes, the LCD might not display properly.
4-4 Expanding Your Computer
Connecting a Serial Device
Your computer has two serial ports for connecting a serial device such as a
serial mouse or serial communication device (modem).
Follow this procedure to connect a serial device:
1. Turn off the computer.
2. Plug the device cable to the serial port on the rear of the computer.
3. Turn on the computer.
NOTE: Portable modems that derive power through the serial port cannot
be used with the computer. Instead, use a modem that is powered by its
own internal battery or external AC power.
Expanding Your Computer 4-5
Connecting a USB Device
Your computer has one USB 3.0 port and two eSATA/USB 3.0 ports for
connecting USB devices, such as a digital camera, scanner, printer, modem,
and mouse.
The USB ports support transfer rate up to 5.0 Gbit/s for USB 3.0 devices.
To connect a USB device, plug the device cable to one of the USB ports.
4-6 Expanding Your Computer
Connecting an eSATA Device
Your computer has two eSATA/USB combo ports for connecting eSATA
devices (such as an external hard drive and external optical drive) / USB
devices (see previous section).
The port supports SATA II with transfer rate up o 3.0Gbit/s. It can provide 5V
power if a certified USB-eSATAcombo cable is used.
To connect an external eSATA device, plug the device cable to one of the
eSATA ports.
Expanding Your Computer 4-7
Connecting an IEEE 1394 Device
Your computer has a mini IEEE 1394 port for connecting IEEE 1394 devices
that include not only computer peripheral devices such as scanner, printer
and high-quality CCD, but also consumer electronic equipment such as
DVCAM and VCR.
To connect an IEEE 1394 device, prepare an IEEE 1394 cable. Plug the
appropriate end of the cable to the computer’s mini IEEE 1394 connector
and the other end to the device’s corresponding connector.
4-8 Expanding Your Computer
Connecting Audio Devices
For higher audio quality, you can send or receive sound through external
audio devices.
Audio Output Connector (green) can be connected to speakers,
headphones, or earphone set.
Microphone Connector (pink) can be connected to an external
microphone for recording voice or sound.
NOTE:
After connecting an external audio device, make sure that you specify
the use of the correct audio device in Windows.
When using the external speakers/headphones or microphone, you
cannot use the internal one.
Expanding Your Computer 4-9
Using Smart Cards
NOTE: On your computer, the Smart Card reader is a part of the super multi
drive module. If the super multi drive module is replaced by a secondary
battery pack or hard disk drive, you cannot use the Smart Card reader.
With an embedded microcontroller, smart cards have the unique ability to
store large amounts of data, carry out their own on-card functions (e.g.,
encryption and mutual authentication), and interact intelligently with a
smart card reader.
To insert a smart card:
1. Locate the smart card slot on the left of the computer and open the
cover.
2. Slide the smart card, with its label and embedded computer chip facing
up into the slot.
3. When a new card is seated, use the third-party smart card software to
allow your computer to read it.
To remove a smart card:
1. Make sure that the third-party smart card software is not accessing the
smart card.
2. Pull the card out of the slot.
Chip
4-10 Expanding Your Computer
Using PC Cards
NOTE:
Some PC cards require additional system resources. Before using such PC
card, you may have to free other system resources for the PC card.
Although some PC cards can be inserted and removed without turning
off the computer, you cannot remove or install PC cards during Sleep
mode.
Depending on your model, your computer has one or two PC card slots
which support type II card and CardBus specifications.
To insert a PC card:
1. Locate the PC card slot(s) on the right side of the computer and open the
cover.
2. Slide the PC card, with its label facing up, into the slot until the eject
button pops out.
3. When a new card is seated, the computer will detect it and try to install
the appropriate driver. Follow the on-screen instructions to complete the
process.
To remove a PC card:
1. Double-click on the Safely Remove Hardware icon found on the
Windows taskbar and the Safely Remove Hardware window appears on
screen.
Eject button
4-12 Expanding Your Computer
Using ExpressCards (Optional)
Depending on the model, your computer has an ExpressCard slot.
The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm
(ExpressCard/34) wide ExpressCard. Typical ExpressCards support a very
extensive range of applications including memory, wired and wireless
communication cards, and security devices.
Shown next are the appearances of ExpressCards for your reference.
ExpressCard/54 ExpressCard/34
To insert an ExpressCard:
1. Locate the ExpressCard slot on the right side of the computer and open
the cover.
2. Slide the ExpressCard, with its label facing up, all the way into the slot
until the rear connectors click into place.
Expanding Your Computer 4-13
3. When a new card is seated, the computer will detect it and try to install
the appropriate driver. Follow the on-screen instructions to complete the
process.
To remove an ExpressCard:
1. Double-click on the Safely Remove Hardware icon found on the
Windows taskbar and the Safely Remove Hardware window appears on
screen.
2. Select (highlight) the ExpressCard from the list to disable the card.
3. Push the eject button and the card will slide out slightly.
4. Pull the card out of the slot.
4-14 Expanding Your Computer
Using Storage Cards
NOTE: You can use only storage cards. Your Card Reader does not support
cards with I/O (input/output) functions such as a wireless network card or
Bluetooth card.
Your computer has a storage card reader. The card reader is a small drive for
reading from and writing to removable storage cards (or called memory
cards). The reader supports SD (Secure Digital) cards.
To insert a storage card:
1. Locate the SD card reader on the right side of the computer and open
the cover.
2. Align the card with its connector pointing to the slot and its label facing
down. Slide the card into the slot until it reaches the end.
3. Windows will detect the card and assign it a drive name.
To remove a storage card:
1. Open File Explorer and click Computer.
2. Right-click the drive with the card and select Eject.
3. Slightly push the card to release and then pull it out of the slot.
Expanding Your Computer 4-15
System Memory Upgrade
You can upgrade your computer by expanding system memory.
CAUTION:
It is not recommended that you buy and install RAM modules by
yourself. If you want to expand system memory, please ask Getac service
center to install DRAM modules for you so that full compatibility can be
guaranteed.
RAM modules are extremely sensitive to static electricity. There are cases
where static electricity generated by the human body has adversely
affected such modules. When inserting or removing a RAM module, do
not touch the terminals or internal components, insert objects other
than the module, or allow foreign particles to enter. Doing so has been
known to cause damage, fire, or electrical shock.
To install the RAM module:
1. Disconnect the AC adapter and remove the battery pack (see chapter 3).
2. Carefully place the computer upside down.
4. Remove the six screws to open the compartment cover.
4-16 Expanding Your Computer
5. To install the RAM module, match the module's notched part with the
socket's projected part and firmly insert the module into the socket at a
20-degree angle ().
Then push down until the retaining clips lock the
module into position ().
CAUTION: If the RAM module is difficult to insert or difficult to push down,
do not force it. Check once more to ensure that the module is positioned
correctly.
6. Close the compartment cover and secure with six screws.
7. Replace the battery pack.
Expanding Your Computer 4-17
Replacing the Hard Disk Drive
1. Disconnect the AC adapter and remove the battery pack (see chapter 3).
2. Locate the hard disk drive compartment on the right side of the
computer.
3. Slide the cover lock to the left () and then lift the release latch () to
open the compartment cover.
4. Pull the strip and slide the hard disk drive out of the slot.
5. With the strip facing outward, insert the new hard disk drive all the way
into the slot.
6. Close the cover, press the release latch downward to engage, and then
slide the lock towards the right to secure the cover.
7. Replace the battery pack.
4-18 Expanding Your Computer
Installing a Secondary Battery
Pack or Hard Disk Drive
You can purchase a secondary battery pack or hard disk drive to be installed
in the multi-purpose bay.
1. Make sure that system power is off.
2. Open the multi-purpose bay cover by sliding the release latch towards
the left.
3. Press upward the release latch () and pull the ribbon strip () to slide
the existing device out of the bay.
4. With the ribbon strip facing outward, insert the new device all the way
into the media bay.
5. Close the multi-purpose bay cover.
Using BIOS Setup 5-1
Chapter 5
Using BIOS Setup
BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output
System) settings of the computer. BIOS is a layer of software, called
firmware, that translates instructions from other layers of software into
instructions that the computer hardware can understand. The BIOS settings
are needed by your computer to identify the types of installed devices and
establish special features.
This chapter tells you how to use the BIOS Setup Utility.
5-2 Using BIOS Setup
When and How to Use
You need to run BIOS Setup Utility when:
You see an error message on the screen requesting you to run BIOS
Setup Utility.
You want to restore the factory default BIOS settings.
You want to modify some specific settings according to the hardware.
You want to modify some specific settings to optimize the system
performance.
To run BIOS Setup Utility, press the F2 key when the prompt appears on the
screen during system startup. The prompt shows up on the screen for only a
few seconds. You must press F2 quickly. The BIOS Setup Utility main screen
appears as shown next.
Information
Main
Advanced
Security
Boot
Exit
Model NO:
Serial NO:
Asset Tag:
Processor Info:
Installed System Memory:
SATA HDD:
SATA ODD:
BIOS Revision:
EC Revision:
LAN MAC Address:
IEEE 1394 GUID:
Operating Time:
B300G5
RD7XXB0026
Intel(R) Core(TM) i5-4300M CPU @ 2.60GHz
4096 MB
WDC WD5000LPVX-22V0TT0 – 500.0 GB
MATSHITA DVD-RAM UJ83E1 - ATAPI
R0.51.070520A
R0.01e
00-22-20-10-C5-53
00-40-D0-01-00-49-81-11
7 Hours
F1 Help ↑↓ Select Item -/+ Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit
In general, you can use the arrow keys to move around and + / – keys to
change the setup values. Keyboard information can be found at the bottom
of the screen.
Using BIOS Setup 5-3
NOTE:
The BIOS Setup Utility screens shown in this chapter are for your
reference only. The actual items or settings on your computer may
differ.
The BIOS Setup Utility program may have been updated after the
publication of this manual.
The settings you select in your operating system might override similar
settings in BIOS Setup Utility.
Information Menu
The Information menu contains the basic configuration information of the
system. There are no user-definable items in this menu.
Information
Main
Advanced
Security
Boot
Exit
Model NO:
Serial NO:
Asset Tag:
Processor Info:
Installed System Memory:
SATA HDD:
SATA ODD:
BIOS Revision:
EC Revision:
LAN MAC Address:
IEEE 1394 GUID:
Operating Time:
B300G5
RD7XXB0026
Intel(R) Core(TM) i5-4300M CPU @ 2.60GHz
4096 MB
WDC WD5000LPVX-22V0TT0 – 500.0 GB
MATSHITA DVD-RAM UJ83E1 - ATAPI
R0.51.070520A
R0.01e
00-22-20-10-C5-53
00-40-D0-01-00-49-81-11
7 Hours
F1 Help ↑↓ Select Item -/+ Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit
NOTE: The “Asset Tag” information appears when you have entered the
asset number for this computer using the asset management program. The
program is provided in the Asset tag folder of the Driver disc.
5-4 Using BIOS Setup
Main Menu
The Main menu contains the various system settings.
Information
Main
Advanced
Security
Boot
Exit
System Date:
System Time:
Legacy USB Support:
[05/14/2013]
[13:09:31]
[Enabled]
Item Specific Help
View or set system
time.
F1 Help ↑↓ Select Item -/+ Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit
System Date sets the system date.
System Time sets the system time.
Legacy USB Support enables or disables the system’s support for Legacy USB
device in DOS mode.
08
Using BIOS Setup 5-5
Advanced Menu
The Advanced menu contains the advanced settings.
Information
Main
Advanced
Security
Boot
Exit
CD/DVD Auto Power Control:
Wake Up Capability
System Policy:
AC Initiation:
SATA Mode:
AMT Configuration
Virtualization Technology Setup
Graphic Setup
Button Setup
Device Configuration
[ ]
[Performance]
[Disabled]
[AHCI]
Item Specific Help
Determine whether
power to the CD/DVD
drive will turn off
when system is
running on battery
power and there is no
CD/DVD in the drive.
F1 Help ↑↓ Select Item -/+ Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit
CD/DVD Auto Power Control sets if power to the CD/DVD drive is controlled
for energy saving. When set to
ZPODD
(Zero Power Optical Disc Drive),
power will not be supplied to the drive when there is no CD/DVD in the
drive. When set to
ODD Door
, power will not be supplied to the drive when
there is no CD/DVD in the drive and the protective door of the drive is closed.
ZPODD
5-6 Using BIOS Setup
Wake Up Capability specifies events for waking up the system from S3
(Sleep) state. Press Enter to access the submenu as shown below.
Advanced
Wake Up Capability
Item Specific Help
Any-key Wake Up From S3:
USB Wake-Up From S3
[Disabled]
[Disabled]
Allow any key to wake
up the system from
S3 (Sleep) state.
F1 Help ↑↓ Select Item -/+ Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit
Any-key Wake Up From S3 allows any key to wake up the system from
S3 (Sleep) state.
USB Wake-Up From S3 allow a USB device activity to wake up the system
from S3 (Sleep) state.
System Policy sets the system performance. When set to
Performance
, the
CPU always runs at full speed. When set to
Balance
, the CPU speed changes
according to the current workload, therefore balancing between
performance and power consumption.
AC Initiation sets if connecting AC power will automatically start or resume
the system.
SATA Mode set to
AHCI
if your hard disk supports AHCI. AHCI allows you to
take advantage of Advanced Host Controller Interface features. The options
are
IDE
and
AHCI
.
CAUTION: Incorrect SATA mode settings can result in hard disk drive boot
failure.
Disabled
Using BIOS Setup 5-7
AMT Configuration configures Active Management Technology parameters.
Press Enter to access the submenu as shown below.
Advanced
AMT Configuration
Item Specific Help
Intel AMT
Intel AMT Setup Prompt
[Disabled]
[Disabled]
Enable/Disable Intel
(R) Active Management
Technology BIOS
Extension.
Note: iAMT H/W is
always enabled.
This option just
controls the BIOS
extension execution.
If enabled this
requires additional
firmware in the SPI
device
F1 Help ↑↓ Select Item -/+ Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit
Intel AMT enables or disables Intel® Active Management Technology
BIOS extension execution. AMT allows the system administrator to access
an AMT featured computer remotely.
Intel AMT Setup Prompt determines whether the prompt for entering
Intel AMT Setup appears or not during POST. If disabled, users cannot
enter Intel AMT Setup.
Enabled
5-8 Using BIOS Setup
Virtualization Technology Setup sets Virtualization Technology parameters.
Press Enter to access the submenu as shown below.
Advanced
Virtualization Technology Setup
Item Specific Help
Intel(R) Virtualization Technology
Intel(R) VT for Directed I/O (VT-d)
[Disabled]
[Disabled]
When enabled, a VMM
can utilize the
additional hardware
capabilities.
F1 Help ↑↓ Select Item -/+ Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit
Intel(R) Virtualization Technology enables or disables Intel® VT (Intel
Virtualization Technology) feature which provides hardware support for
processor virtualization. When enabled, a VMM (Virtual Machine
Monitor) can utilize the additional hardware virtualization capabilities
provided by this technology.
Intel(R) VT for Directed I/O (VT-d) enables or disables VT-d (Intel®
Virtualization Technology for Directed I/O). When enabled, VT-d helps
enhance Intel platforms for efficient virtualization of I/O devices.
Disabled
Using BIOS Setup 5-9
Graphic Setup sets graphics related options. Press Enter to access the
submenu as shown below.
Advanced
Graphic Setup
Item Specific Help
DVMT Pre-Allocated:
[ ]
Select Pre-Allocated
Graphics Memory size
used by the Internal
Graphics Device.
This has no effect if
external graphics are
present.
F1 Help ↑↓ Select Item -/+ Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit
NOTE: Graphic Setup parameters apply to the internal graphics device only.
DVMT Pre-Allocated sets the amount of pre-allocated (fixed) graphics
memory for use by the internal graphics device.
128MB
5-10 Using BIOS Setup
Button Setup sets hardware button related options. Press Enter to access the
submenu as shown below.
Advanced
Button Setup
Item Specific Help
P1 Function:
[Disabled]
Define P1 button as
Blackout ON/OFF ,
Quick launch button
or Emergency button.
F1 Help ↑↓ Select Item -/+ Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit
P1 Function specifies the P1 quick button function. When set to
Blackout
, the P1 quick button allows you to turn off the LCD backlight
and LED indicator. When set to
Quick Btn
, the P1 quick button functions
as a user customized quick launch key. When set to
Emergency Btn
,
the
P1 quick button serves as the Emergency button. (“Emergency button”
only works with customized applications that support the specific
button.)
Blackout
Using BIOS Setup 5-11
Device Configuration enables or disables several hardware components.
Press Enter to access the submenu as shown below.
Advanced
Device Configuration
Item Specific Help
Wireless LAN
WWAN
Bluetooth
Media Card Reader
Smart Card Reader
HD Audio
Fingerprint Scanner
1394 Port
E-SATA Port
[ ]
[Enabled]
[Enabled]
[Enabled]
[Enabled]
[Enabled]
[Enabled]
[Enabled]
[Enabled]
Set WLAN device to
enable/disable.
F1 Help ↑↓ Select Item -/+ Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit
You can enable or disable the following items:
Wireless LAN
WWAN
Bluetooth
Media Card Reader (SD)
Smart Card Reader
HD Audio (High Definition Audio)
Fingerprint Scanner
1394 Port
E-SATA Port
Enabled
5-12 Using BIOS Setup
Security Menu
The Security menu contains the security settings, which safeguard your
system against unauthorized use.
Information
Main
Advanced
Security
Boot
Exit
Supervisor Password Is:
User Password Is:
Set Supervisor Password:
Set User Password:
Password on Boot:
HDD 0 Password:
Set HDD 0 Password:
TPM Setup Menu
Cleared
Cleared
[Enter]
[Enter]
[Disabled]
Cleared
[Enter]
Item Specific Help
Set or clear the
Supervisor account’s
password.
F1 Help ↑↓ Select Item -/+ Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit
NOTE:
You can set the user password only when the supervisor password has
been set.
If both the administrator and user passwords are set, you can enter any
of them for starting up the system and/or entering BIOS Setup.
However, the user password only allows you to view/change the settings
of certain items.
A password setting is applied right after it is confirmed. To cancel a
password, leave the password empty by pressing the Enter key.
Supervisor/User Password Is shows whether you have set the password or
not for the system.
Set Supervisor/User Password sets the supervisor/user password. When
typing the password, first make sure that Num Lock is off, and then type the
password in the entry fields and press Enter. Confirm your password by
Enter
Using BIOS Setup 5-13
typing it again and pressing Enter. You can set the supervisor/user password
to be required for starting up the system and/or entering BIOS Setup.
Password on Boot allows you to enable or disable the entering of password
for booting up your system. Once the password is successfully set and this
item is enabled, it is required for booting up the system.
HDD 0 Password Is shows whether you have set the hard disk password or not.
Set HDD 0 Password sets the password for locking the Primary Master hard
disk drive. After setting a password, the hard disk drive can only be
unlocked by the password no matter where it is installed.
TPM Setup Menu sets various TPM parameters. Press Enter to access the
submenu as shown below.
TPM Support enables or disables TPM support. TPM (Trusted Platform
Module) is a component on your computer’s mainboard that is
specifically designed to enhance platform security by providing a
protected space for key operations and other security critical tasks.
Current TPM State shows the current TPM state.
TPM Action allows you to select between
No Change
,
Clear
,
Enable and
Activate
, and
Disable and Deactivate
.
Security
TPM Setup Menu
Item Specific Help
TPM Support
Current TPM State
TPM Action
[ ]
[Disabled and Deactivated]
[No Change]
This is used to
decide whether TPM
support should be
enabled or disabled.
F1 Help ↑↓ Select Item -/+ Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit
Enabled
5-14 Using BIOS Setup
Boot Menu
The Boot menu sets the sequence of the devices to be searched for the
operating system.
Information
Main
Advanced
Security
Boot
Exit
Boot priority order:
1: SATA ODD: MATSHITA DVD-RAM UJ8E1
2: SATA HDD1: WDC WD5000LPVX-22V0TT0
3: USB HDD:
4: USB FDD:
5: PCI LAN: IBA GE Slot 00C8 v1535
6: USB ODD:
7: Other HDD:
! 8: SATA HDD2:
Item Specific Help
Keys used to view or
configure devices:
and
arrows Select a
device. ’+’ and ’-’
moves the device up or
down. ’Shift + 1’
enables or disables a
device. ’Del’ deletes
an unprotected device.
F1 Help ↑↓ Select Item -/+ Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit
The bootable devices will be automatically detected during POST and shown
here, allowing you to set the sequence that the BIOS uses to look for a device
from which to load the OS.
Below is a brief description of keyboard usage:
Key Function
↑ , ↓ Selects (highlight) a boot device.
+, – Changes the boot sequence.
Shift+1 Deactivates/activates the highlighted boot device on the “Boot
priority order” list. When a device has been deactivated, an “!”
(exclamation) symbol appears beside the item and system will
bypass it when detecting boot device during POST.
Del Deletes an unprotected device from the list.
Using BIOS Setup 5-15
Exit Menu
The Exit menu displays ways of exiting BIOS Setup Utility. After finishing
with your settings, you must save and exit so that the changes can take
effect.
Information
Main
Advanced
Security
Boot
Exit
Exit Saving Changes
Exit Discarding Changes
Load Setup Defaults
Discard Changes
Save Changes
Item Specific Help
Equal to F10, save
all changes of all
menus, then exit
setup configure
driver. Finally
resets the system
automatically.
F1 Help ↑↓ Select Item -/+ Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub-Menu F10 Save and Exit
Exit Saving Changes saves the changes you have made and exits BIOS Setup
Utility.
Exit Discarding Changes exits BIOS Setup Utility without saving the changes
you have made.
Load Setup Defaults loads the factory default values for all the items.
Discard Changes restores the previous values for all the items.
Saves Changes saves the changes you have made.
5-16 Using BIOS Setup
Quick BIOS Settings
During POST, you can quickly access specific BIOS settings using the hot keys
as described below.
Keys Functions
F10 Opens the Boot menu where you can specify the device to
boot from.
F12 Enables LAN boot.
Ctrl + P Opens Intel® ME setup (MEBx) menu where you can
change the Intel® Management Engine settings for the
computer.
NOTE: The MEBx is intended for use by advanced users.
Making changes in the MEBx configuration program can
cause system problems. The MEBx configuration should
only be changed from default settings to address a
specific need.
Ctrl + Alt + F1 Enables Intel® vPRO Remote Assistance to allow remote
configuration. The actual behavior depends on MEBx
settings.
Esc Switches to text mode for displaying POST messages,
useful for maintenance purposes.
6-2 Using Getac Software
G-Manager
G-Manager is a unified user interface utility that allows you to manage and
configure the following:
System
Battery
ECO
Light Sensor
Antenna
Monitoring
GPS Status
Right-click the Getac Utility icon ( ) located on Windows taskbar and
select G-Manager.
The G-Manager window appears, containing 7 tabs as described later.
NOTE: Depending on your model, the actual items appearing on the screen
may differ from those shown in this manual.
6-4 Using Getac Software
Battery Tab
The Battery tab allows you to check the battery status and configure the
battery.
The battery items shown in the screen depend on your computer model. You
may see up to two battery items (Battery 1 and Battery 2). Click a battery
item to view the information of the selected battery. Batteries not installed
in your computer are grayed-out.
Battery Information
The upper portion of the screen displays the current status of the selected
battery.
NOTE:
If the AC adapter is connected, some information is not shown.
When the percentage % Left is less than 10% then the value will be
displayed in red.
When an abnormal battery condition is detected, the battery
information values will be displayed in red.
Using Getac Software 6-5
Charging Mode
The lower left portion of the screen allows you to select the charging mode.
Normal Mode – The battery will be fully charged. When remaining
charge reaches below 95%, then charging will start until it is fully
charged.
Economy Mode – This mode helps prolong battery life by charging up to
80% of its total capacity only. It is highly recommended if you are using
AC power most of the time.
Gauge Reset
The lower right portion of the screen contains the battery health bar and
provides the battery calibration function.
The health bar shows the batter’s health by percentage. A low percentage
indicates poor health and therefore the need to perform a gauge reset to
calibrate the battery’s capacity and improve the battery’s performance. The
gauge reset process includes discharging and then fully recharging the
battery in two cycles. It can take several hours.
To perform a gauge reset:
1. Connect the AC adapter.
2. Click Start, located next to the health bar
3. In the pop-up dialog box, click Yes to start the process. The window as
below appears displaying the progress bar.
Using Getac Software 6-7
ECO Information
The left portion of the screen lists the available power profiles (Quick, Power
Saving, and Work). Each profile is a combination of power settings that
results in different power consumptions. To change the settings of a profile,
select (highlight) the profile name in the list.
Profile Settings
The right portion of the screen displays the settings of the current selected
profile. You can set up the following items:
WWAN, Bluetooth, Touchscreen, and WLAN – can be on or off.
Power Scheme – can be Balanced, High Performance or Power Saver. The
settings here correspond to the settings in Windows. (See Windows Help
for the description to each of the power scheme.)
After changing the settings, click Apply or OK to save the changes. To
restore the settings to the default values, click Default.
6-10 Using Getac Software
Monitoring Tab
The Monitoring tab allows you to configure the monitoring function of
G-Manager.
Items to Monitor
The left portion of the screen lists the items. Click the checkbox before an
item to include it as a monitored component. Click Apply or OK to save the
changes.
NOTE: Different models have different supported monitoring items;
non-supported items cannot be selected (grayed out items).
Monitoring Options
The right portion of the screen allows you to set how the monitored items
are displayed and how often the monitoring is updated.
Always On Top – allows the monitoring window to remain on top of
your display.
Using Getac Software 6-11
Monitoring Interval – sets the frequency of updates on the monitoring
window (1/3/5/10/30 seconds or 1/5/30 minutes).
Click Apply or OK to save the changes.
Starting and Stopping the Monitoring
To start monitoring, click START Monitor. The monitoring window similar to
the one below appears displaying requested information at specified
intervals.
To stop monitoring, click the Close button at the upper right corner of the
monitoring window or click Stop Monitor on the Monitoring tab page of
G-Manager.
6-12 Using Getac Software
GPS Status Tab
The GPS Status tab shows the GPS status for models having the GPS module.
To start GPS positioning, click Start GPS. The screen displays:
Ongoing raw data strings in the Message Log section
Overhead satellite positions in the Satellite Map section
Signal strength of the satellites in the Signal Indicator section
When GPS positioning is completed, the Data Summary section shows the
GPS information of the current location.
To stop GPS positioning, click Stop GPS.
Using Getac Software 6-13
P1 Quick Button Definition Utility
The P1 button has a pre-assigned function. You can re-define the button
following this procedure:
1. Run BIOS Setup program to select
Quick Btn
for the P1 Function item
under the Advanced menu. (See “Advanced Menu” in Chapter 5.) Save
and exit the program.
2. Right-click the Getac utility icon ( ) on the Windows taskbar and select
Quick Buttons Definition.
3. The following window appears. To assign a program to a button, click
the Open button .
4. In the Open dialog box, browse to the destination folder and select the
desired program file. Then, click Open to complete.
7-2 Caring for the Computer
Protecting the Computer
To safeguard the integrity of your computer data as well as the computer
itself, you can protect the computer in several ways as described in this
section.
Using an Anti-Virus Strategy
You can install a virus-detecting program to monitor potential viruses that
could damage your files.
Using the Cable Lock
You can use a Kensington-type cable lock to protect your computer against
theft. The cable lock is available in most computer stores.
To use the lock, loop the lock cable around a stationary object such as a
table. Insert the lock to the Kensington lock hole and turn the key to secure
the lock. Store the key in a safe place.
Caring for the Computer 7-3
Taking Care of the Computer
Location Guidelines
For optimal performance, use the computer where the recommended
temperature is between 0 °C (32 °F) and 55 °C (131 °F) – actual operating
temperature depending on product specifications.
Avoid placing the computer in a location subject to high humidity,
extreme temperatures, mechanical vibration, direct sunlight, or heavy
dust. Using the computer in extreme environments for long periods can
result in product deterioration and a shortened product life.
Operating in an environment with metallic dust is not allowed.
Place the computer on a flat and steady surface. Do not stand the
computer on its side or store it in an upside-down position. A strong
impact by dropping or hitting may damage the computer.
Do not cover or block any ventilation openings on the computer. For
example, do not place the computer on a bed, sofa, rug, or other similar
surface. Otherwise, overheating may occur that results in damage to the
computer.
As the computer can become very hot during operation, keep it away
from objects that are vulnerable to heat.
Keep the computer at least 13 cm (5 inches) away from electrical
appliances that can generate a strong magnetic field such as a TV,
refrigerator, motor, or a large audio speaker.
Avoid moving the computer abruptly from a cold to a warm place. A
temperature difference of more than 10 °C (18 °F) may cause
condensation inside the unit, which may damage the storage media.
7-4 Caring for the Computer
General Guidelines
Do not expose your skin to the computer when operating it in a very hot
or cold environment.
Do not place heavy objects on top of the computer when it is closed as
this may damage the display.
The screen surface is easily scratched. Do not use paper towels to clean
the display but use the included soft cloth.
LCD image sticking occurs when a fixed pattern is displayed on the
screen for a prolonged period of time. You can avoid the problem by
limiting the amount of static content on the display. It is recommended
that you use a screen saver or turn off the display when it is not in use.
To maximize the life of the backlight in the display, allow the backlight
to automatically turn off as a result of power management.
Cleaning Guidelines
Never clean the computer with its power on.
Use a soft cloth moistened with water or a non-alkaline detergent to
wipe the exterior of the computer.
Gently wipe the display with a soft, lint-free cloth. Do not use alcohol or
detergent on the display.
Dust or grease on the touchpad can affect its sensitivity. Clean the pad by
using adhesive tape to remove the dust and grease on its surface.
If water or liquid is split onto the computer, wipe it dry and clean when
possible. Though your computer is water-proof, do not leave the
computer wet when you can dry it.
If the computer gets wet where the temperature is 0°C (32°F) or below,
freeze damage may occur. Make sure to dry the wet computer.
Caring for the Computer 7-5
Battery Pack Guidelines
Recharge the battery pack when it is nearly discharged. When recharging,
make sure that the battery pack is fully charged. Doing so may avoid
harm to the battery pack.
The battery pack is a consumable product and the following conditions
will shorten its life:
– when frequently charging the battery pack
– when using, charging, or storing the battery in high temperature
condition
To avoid hastening the deterioration of the battery pack thereby
prolonging its useful life, minimize the number of times you charge it so
as not to frequently increase its internal temperature.
Charge the battery pack between 10 °C ~ 30 °C (50 °F ~ 86 °F)
temperature range.
A higher environment temperature will cause the battery pack’s
temperature to rise. Avoid charging the battery pack inside a closed
vehicle and in hot weather condition.
Also, charging will not start if the battery pack is not within the allowed
temperature range.
It is recommended that you do not charge the battery pack more than
once a day.
It is recommended that you charge the battery pack with the computer’s
power off.
To maintain the battery pack’s operating efficiency, store it in a cool
dark place removed from the computer and with 30 % ~ 40 % charge
remaining.
Important guidelines when using the battery pack.
When installing or removing the battery pack take note of the following:
– avoid installing or removing the battery pack when the computer is
in Sleep mode. Abruptly removing the battery pack may cause loss
of data or the computer may become unstable.
– avoid touching the battery pack terminals or damage may occur,
thereby causing improper operation to it or the computer.
7-6 Caring for the Computer
The computer’s input voltage and surrounding temperature will directly
affect the battery pack’s charge and discharge time:
– charging time will be prolonged when the computer is turned on.
To shorten the charging time, it is recommended that you place the
computer in sleep or hibernation mode.
– a low temperature will prolong the charging time as well as hasten
the discharge time.
When using battery power in an extremely low temperature
environment, you may experience shortened operating time and
incorrect battery level reading. This phenomenon comes from the
chemical characteristics of batteries. The appropriate operating
temperature for the battery is -10 °C ~ 50 °C (14 °F ~ 122 °F).
Do not leave the battery pack in storage for more than six months
without recharging it.
Touchscreen Guidelines
Use the finger or the included stylus on the display. Using a sharp or
metallic object other than your finger or stylus may cause scratches and
damage the display, thereby causing errors.
Use a soft cloth to remove dirt on the display. The touchscreen surface
has a special protective coating that prevents dirt from sticking to it. Not
using a soft cloth may cause damage to the special protective coating on
the touchscreen surface.
Turn off the computer power when cleaning the display. Cleaning the
display with the power on may cause improper operation.
Do not use excessive force on the display. Avoid moving the computer
while holding the display or twisting the display. Avoid placing objects
on top of the display as this may cause the glass to break thereby
damaging the display.
Using the touchscreen during low temperature (less than 5 oC) may cause
a slower response time, this is normal. A normal response time may be
restored upon returning to room temperature.
7-8 Caring for the Computer
When Traveling
Before traveling with your computer, make a backup of your hard disk
data into flash disks or other storage devices. As an added precaution,
bring along an extra copy of your important data.
Make sure that the battery pack is fully charged.
Make sure that the computer is turned off and the top cover is securely
closed.
Make sure that all the connector covers are closed completely to ensure
the waterproof integrity.
Do not leave objects in between the keyboard and closed display.
Disconnect the AC adapter from the computer and take it with you. Use
the AC adapter as the power source and as a battery-charger.
Hand-carry the computer. Do not check it in as luggage.
If you need to leave the computer in the car, put it in the trunk of the car
to avoid exposing the computer to excessive heat.
When going through airport security, it is recommended that you send
the computer and flash disks through the X-ray machine (the device you
set your bags on). Avoid the magnetic detector (the device you walk
through) or the magnetic wand (the handheld device used by security
personnel).
If you plan to travel abroad with your computer, consult your dealer for
the appropriate AC power cord for use in your country of destination.
8-2 Troubleshooting
Preliminary Checklist
Here are helpful hints to follow before you take further actions when you
encounter any problem:
Try to isolate which part of the computer is causing the problem.
Make sure that you turn on all peripheral devices before turning on the
computer.
If an external device has a problem, make sure that the cable
connections are correct and secure.
Make sure that the configuration information is properly set in the BIOS
Setup program.
Make sure that all the device drivers are correctly installed.
Make notes of your observations. Are there any messages on the screen?
Do any indicators light? Do you hear any beeps? Detailed descriptions
are useful to the service personnel when you need to consult one for
assistance.
If any problem persists after you follow the instructions in this chapter,
contact an authorized dealer for help.
Troubleshooting 8-3
Solving Common Problems
Battery Problems
The battery does not charge (Battery Charge indicator does not light
amber).
Make sure that the AC adapter is properly connected.
Make sure that the battery is not too hot or cold. Allow time for the
battery pack to return to room temperature.
If the battery doesn't charge after it has been stored in very low
temperatures, try disconnecting and reconnecting the AC adapter to
solve the problem.
Make sure that the battery pack is installed correctly.
Make sure that the battery terminals are clean.
The operating time of a fully charged battery becomes shorter.
If you often partially recharge and discharge, the battery might not be
charged to its full potential. Initialize the battery to solve the problem.
(See “Initializing the Battery Pack” in Chapter 3 for instructions.)
The battery operating time indicated by the battery meter does not
match the actual operating time.
The actual operating time can be different from the estimated time,
depending on how you are using the computer. If the actual operating
time is much less than the estimated time, initialize the battery. (See
“Initializing the Battery Pack” in Chapter 3 for instructions.)
Bluetooth Problems
I cannot connect to another Bluetooth-enabled device.
Make sure that both devices have activated Bluetooth feature.
8-4 Troubleshooting
Make sure that the distance between the two devices is within the limit
and that there are no walls or other obstructions between the devices.
Make sure that the other device is not in “Hidden” mode.
Make sure that both devices are compatible.
Display Problems
Nothing appears on the screen.
During operation, the screen may automatically turn off as a result of
power management. Press any key to see if the screen comes back.
The brightness level might be too low. Increase brightness.
The display output might be set to an external device. To switch the
display back to the LCD, press the Fn+F5 hot key or change the display
through the Display Settings Properties.
The characters on the screen are dim.
Adjust the brightness and/or contrast.
The display brightness cannot be increased.
As a protection, the display brightness will be fixed at a low level when
the surrounding temperature is too high or too low. It is not a
malfunction in this situation.
Bad dots appear on the display at all times.
A small number of missing, discolored, or bright dots on the screen are
an intrinsic characteristic of TFT LCD technology. It is not regarded as a
LCD defect.
The external monitor displays nothing.
Make sure that the monitor is turned on.
Make sure that the monitor’s signal cable is properly connected.
Switch the display to the monitor by pressing the Fn+F5 hot key or
change the display through Control Panel.
Troubleshooting 8-5
Simultaneous display/multi-display does not work.
Make sure that you turn on the external monitor before turning on the
computer.
Press the Fn+F5 hot key to toggle through the display options or change
the display through Control Panel.
DVD Drive Problems
The DVD drive cannot read a disc.
Make sure that the disc is correctly seated in the tray, with the label
facing up.
Make sure that the disc is not dirty. Clean the disc with a disc cleaning
kit, available in most computer stores.
Make sure that the computer supports the disc or the files contained.
You cannot eject a disc.
The disc is not properly seated in the drive. Manually release the disc by
inserting a small rod, such as a straightened paperclip, into the drive’s
manual eject hole and pushing firmly to release the tray.
ExpressCard Problems
The ExpressCard does not work.
Make sure that the ExpressCard is correctly seated.
8-6 Troubleshooting
The ExpressCard stops communicating properly.
The application may have been reset when the computer is turned off or
in Sleep mode. Exit and restart the application.
Hardware Device Problems
The computer does not recognize a newly installed device.
The device may not be correctly configured in the BIOS Setup program.
Run the BIOS Setup program to identify the new type.
Make sure if any device driver needs to be installed. (Refer to the
documentation that came with the device.)
Make sure if the device needs any jumper or switch settings. (Refer to the
documentation that came with the device.)
Check the cables or power cords for correct connections.
For an external device that has its own power switch, make sure that the
power is turned on.
Hard Disk Drive Problems
The hard disk drive error message appears on the screen.
The hard disk drive has defects. Ask your dealer for help.
The hard disk drive operations seem slow.
The data files stored on the hard disk drive may be fragmented.
Defragment the drive. (See Windows online help for instructions.).
The hard disk drive in-use indicator glows without blinking.
The data files stored on the hard disk drive may be fragmented.
Defragment the drive. (See Windows online help for instructions.).
Troubleshooting 8-7
Keyboard and Touchpad Problems
The keyboard does not respond.
Try connecting an external keyboard. If it works, contact an authorized
dealer, as the internal keyboard cable might be loose.
Water or liquid is spilt into the keyboard.
Immediately turn off the computer and unplug the AC adapter. Then
turn the keyboard upside down to drain the liquid out of the keyboard.
Make sure to clean up any part of the spill you can get to. Though the
keyboard of your computer is spill-proof, liquid will remain in the
keyboard enclosure if you don’t remove it.
The numeric keypad is disabled.
Make sure that the Num Lock is switched on. (Check if the Num Lock
Indicator glows or not.)
The touchpad does not work, or the pointer is difficult to control
with the touchpad.
Make sure that the touchpad is clean.
LAN Problems
I cannot access the network.
Make sure that the LAN cable is properly connected to the RJ-45
connector and the network hub.
Make sure that the network configuration is appropriate.
Make sure that the user name or password is correct.
PC Card Problems
The PC card does not work.
Make sure that the PC card is correctly seated.
8-8 Troubleshooting
The PC card stops communicating properly.
The application may have been reset when the computer is turned off or
in Sleep mode. Exit and restart the application.
Power Management Problems
The computer does not enter Sleep or Hibernation mode
automatically.
If you have a connection to another computer, the computer does not
enter Sleep or Hibernation mode if the connection is actively in use.
Make sure that the Sleep or Hibernation time-out is enabled.
The computer does not enter Sleep or Hibernation mode
immediately.
If the computer is performing an operation, it normally waits for the
operation to finish.
The computer does not resume from Sleep or Hibernation mode.
The computer automatically enters Sleep or Hibernation mode when the
battery pack is empty. Do any one of the following:
− Connect the AC adapter to the computer.
− Replace the empty battery pack with a fully charged one.
The computer does not enter Hibernation mode with the Fn+F12 hot
keys.
Make sure that the Hibernation function is specified for the sleep
button.
You might be using a PC card that prevents the computer from entering
Hibernation mode. To enter the mode, stop the communication program
and then remove the card or stop the card.
Troubleshooting 8-9
Software Problems
An application program does not work correctly.
Make sure that the software is correctly installed.
If an error message appears on the screen, consult the software
program’s documentation for further information.
If you are sure the operation has stop, reset the computer. (See
“Resetting the Computer” later in this chapter.)
Sound Problems
No sound is produced.
Make sure that the volume control is not set too low.
Make sure that the computer is not in Sleep mode.
If using an external speaker, make sure that the speaker is properly
connected.
Distorted sound is produced.
Make sure that the volume control is not set too high or too low. In most
cases, a high setting can cause the audio electronics to distort the sound.
The sound system does not record.
Adjust the playback or recording sound levels.
The external microphone or audio device does not work.
Make sure that the microphone is connected to the proper connector on
the computer.
Click the speaker symbol on the taskbar and check the Windows volume
control.
Check the volume control of your computer.
8-10 Troubleshooting
Startup Problems
When you turn on the computer, it does not seem to respond.
Make sure that either the AC adapter is connected or the battery has
power.
For models with the “HDD preheat” feature: When turning on the
computer in an extremely low temperature environment, the computer
will heat up the hard disk before starting up. The Num Lock indicator
glows amber to indicate the heater is on. Wait till the heating is finished.
However, if external AC power is not available and the remaining
battery power is too low for the heating to complete, the computer may
not start up. In case the computer fails to start up, turn off the computer
and leave it in room temperature for about an hour before trying to turn
it on again.
When you turn on the computer, it stops after POST.
Restart your computer.
WLAN Problems
I cannot use the WLAN feature.
Make sure that the WLAN feature is turned on.
Transmission quality is poor.
Your computer may be in an out-of-range situation. Move your
computer closer to the Access Point or another WLAN device it is
associated with.
Check if there is high interference around the environment and solve the
problem as described next.
Radio interference exists.
Move your computer away from the device causing the radio
interference such as microwave oven and large metal objects.
Plug your computer into an outlet on a different branch circuit from that
used by the affecting device.
Troubleshooting 8-11
Consult your dealer or an experienced radio technician for help.
I cannot connect to another WLAN device.
Make sure that the WLAN feature is turned on.
Make sure that the SSID setting is the same for every WLAN device in the
network.
Your computer is not recognizing changes. Restart the computer.
Make sure that the IP address or subnet mask setting is correct.
I cannot communicate with the computer in the network when
Infrastructure mode is configured.
Make sure that the Access Point your computer is associated with is
powered on and all the LEDs are working properly.
If the operating radio channel is in poor quality, change the Access Point
and all the wireless station(s) within the BSSID to another radio channel.
Your computer may be in an out-of-range situation. Move your
computer closer to the Access Point it is associated with.
Make sure that your computer is configured with the same security
option (encryption) to the Access Point.
Use the Web Manager/Telnet of the Access Point to check whether it is
connected to the network.
Reconfigure and reset the Access Point.
I cannot access the network.
Make sure that the network configuration is appropriate.
Make sure that the user name or password is correct.
You have moved out of range of the network.
Turn off power management.
8-12 Troubleshooting
Other Problems
The date/time is incorrect.
Correct the date and time via the operating system or BIOS Setup
program.
After you have performed everything as described above and still have
the incorrect date and time every time you turn on the computer, the
RTC (Real-Time Clock) battery is at the end of its life. Call an authorized
dealer to replace the RTC battery.
Troubleshooting 8-13
Resetting the Computer
You may have to reset (reboot) your computer on some occasions when an
error occurs and the program you are using hangs up.
If you are sure the operation has stopped and you cannot use the “restart”
function of the operating system, restart the computer by any one of these
methods:
Press Ctrl+Alt+Del on your built-in keyboard.
If the above action does not work, press and hold the power button for
more than 5 seconds to force the system to turn off. Then turn on the
power again.
8-14 Troubleshooting
System Recovery
Use System Recovery when:
The Windows operating system does not start at all.
You want to restore the system to the factory state.
WARNING:
Using this feature will reinstall Windows to your system and configure it
to the system’s factory default settings. All data on the hard disk drive
will be lost.
Make sure that power is not interrupted during the recovery process. An
unsuccessful recovery may result in Windows startup problems.
To run System Recovery:
1. Connect the AC adapter.
2. Turn on the computer. During system startup when the following screen
appears, press Ctrl + Alt + F2 keys for four second.
3. In the screen that appears, select Recovery to start the recovery process.
Troubleshooting 8-15
4. The progress bar shows the percentage completed. When it reaches
100%, the system turns off.
5. Turn on the computer. The Windows setup wizard starts. Follow the
onscreen prompts to continue.
6. When the system restarts, the installer screen appears. The installer will
perform system hardware detection and driver installation.
7. When completed, the system restarts and displays Windows desktop.
Specifications A-1
Appendix A
Specifications
NOTE: Specifications are subject to change without any prior notice.
Parts Specifications
CPU Intel® Core™ i5-4300M vPro™ Processor 2.6GHz, Max. 3.3GHz with
Intel® Turbo Boost Technology, 3MB L3 Intel® Smart Cache
Intel® Core™ i7-4600M vPro™ Processor2.9GHz, Max 3.6GHz, with
Intel® Turbo Boost Technology, 4MB L3 Intel® Smart Cache
Chipset Intel® QM87
BIOS Phoenix, UEFI, supporting ACPI, Fingerprint security, SmartCard
security, TPM, vPro, Asset Tag, and NIST
RAM (system) 2 × 204-pin SO-DIMM sockets for 4GB/8GB DDR3L, 1600MHz
Display Panel 13.3-inch (4:3) TFT LCD, resolution up to 1024×768 XGA, with light
sensor as default feature
Can come with one of the below options:
− Sunlight-readable (1400 nits) touchscreen
− Sunlight-readable (700 nits) screen with protection glass
Video
controller
Intel® HD Graphics 4600
Audio Features Azalia interface, 2 channel analog output, internal microphone
Speaker 1.5 watt (8 ohm) stereo × 2
Microphone Integrated microphone
Keyboard Standard keys with numeric pad keys, 12 function keys, special Fn
(Function) key and Windows keys, with backlight (option)
Pointing device Glide touchpad with 2 buttons, scroll bar
Storage
device
Hard disk
drive
SATA III interface, 500GB, 128GB /256GB SSD (solid-state disk)
(option)
DVD drive SATA interface, Super-Multi DVD drive
A-2 Specifications
Parts Specifications
Card slots SecureDigital card
PCMCIA CardBus Type II × 2 or 1
ExpressCard/34 / 54 (option)
Smart Card
I/O ports USB 3.0, eSATA/ USB 3.0 combo x 2, serial (RS-232)× 2, VGA, HDMI,
RJ-45, headphone out, microphone, mini IEEE 1394a , docking (80
pin)
LAN Intel® Clarkville-LM Gigabit Network Connection, 10/100/1000
Mbps, supporting Intel® AMT 9.0 (vPro™ brand)
Wireless LAN and
Bluetooth
Intel (Wilkins Peak 2) 802.11 AC + BT combo (7260 AC), compliant
with IEEE 802.11a/b/g/n/ac, Bluetooth 4.0 + EDR Class 1
GPS (option) GPS module, GPS pass-through
WWAN (option) WCDMA/HSDPA/LTE, external accessible SIM card slot, WWAN
pass-through
Security Kensington lock
TPM 1.2
Fingerprint scanner
Smart Card Reader
Power AC adapter Universal AC adapter 90 W; input: 100∼240 V, output: 19 V
Battery Li-ion smart battery 9-cell 8700 mAH / 10.8 V
Dimension (W×D) 303.5×298×60 mm (11.9×11.7×2.36 inch) with handle
Weight 3.5 kg (7.7 lb)
Regulatory Information B-1
Appendix B
Regulatory
Information
This appendix provides regulatory statements and safety notices on your
computer.
NOTE: Marking labels located on the exterior of your computer indicate the
regulations that your model complies with. Please check the marking labels
and refer to the corresponding statements in this appendix. Some notices
apply to specific models only.
B-2 Regulatory Information
On the Use of the System
Class B Regulations
USA
Federal Communications Commission Radio Frequency Interference
Statement
NOTE:
This equipment has been tested and found to comply with the limits for a
Class B digital device pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the manufacturer
could void the user’s authority to operate the equipment.
Please note:
The use of a non-shielded interface cable with this equipment is prohibited.
Regulatory Information B-3
Canada
Canadian Department of Communications
Radio Interference Regulations Class B Compliance Notice
This Class B digital apparatus meets all requirements of the Canada
Interference-Causing equipment regulations.
Cet appareil numérique de Classe B respecte toutes les exigences du
Règlement Canadien sur le matériel brouileur.
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la classe B
prescrites dans le Règlement sur le brouillage radioélectrique édicté par le
ministère des Communications du Canada.
Safety Notices
About the Battery
Caution Texts Concerning Lithium Batteries
DANISH
ADVARSEL! Lithiumbatteri – Eksplosionsfare ved fejlagtig håndtering.
Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det
brugte batteri tilbage til leverandøren.
NORWEGIAN
ADVARSEL: Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme
batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte
batterier kasseres i henhold til fabrikantens instruksjoner.
SWEDISH
VARNING: Explosionsfara vid felaktigt batteribyte. Använd samma batterityp
eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera
använt batteri enligt fabrikantens instruktion.
B-4 Regulatory Information
FINNISH
VAROITUS: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda
paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty
paristo valmistajan ohjeiden mukaisesti.
ENGLISH
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only
with the same or equivalent type recommended by the equipment
manufacturer. Discard used batteries according to manufacturer's
instructions.
DEUTSCH
VORSICHT: Explosionsgefahr bei unsachgemäßem Austausch der Batterie.
Ersatz nur durch denselben oder einen vom Hersteller empfohlenen
gleich-wertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des
Herstellers.
FRENCH
ATTENTION: II y a danger d’explosion s’il y a remplacement incorrect de la
batterie. Remplacer uniquement avec une batterie du même type ou d’un
type équivalent recommandé par le constructeur. Mettre au rebut les
batteries usagées conformément aux instructions du fabricant.
Attention (for USA Users)
The product that you have purchased contains a rechargeable battery. The
battery is recyclable. At the end of its useful life, under various state and
local laws, it may be illegal to dispose of this battery into the municipal
waste stream. Check with your local solid waste officials for details in your
area for recycling options or proper disposal.
About the AC Adapter
Use only the AC adapter supplied with your computer. Use of another
type of AC adapter will result in malfunction and/or danger.
Do not use the adapter in a high moisture environment. Never touch the
adapter when your hands or feet are wet.
Allow adequate ventilation around the adapter when using it to operate
the device or charge the battery. Do not cover the AC adapter with
Regulatory Information B-5
paper or other objects that will reduce cooling. Do not use the AC
adapter while it is inside a carrying case.
Connect the adapter to a proper power source. The voltage
requirements are found on the product case and/or packaging.
Do not use the adapter if the cord becomes damaged.
Do not attempt to service the unit. There are no serviceable parts inside.
Replace the unit if it is damaged or exposed to excess moisture.
B-6 Regulatory Information
On the Use of the RF Device
NOTE: The information in this section applies to models with the wireless
module.
USA and Canada Safety Requirements and
Notices
IMPORTANT NOTE: To comply with FCC RF exposure compliance
requirements, the antenna used for this transmitter must be installed to
provide a separation distance of at least 20 cm from all persons and must not
be co-located or operating in conjunction with any other antenna or
transmitter.
Radio Frequency Interference Requirements and SAR
The FCC with its action in ET Docket 93-62 has adopted a safety standard for
human exposure to Radio Frequency (RF) electromagnetic energy emitted by
FCC certified equipment. The wireless LAN module meets the Human
Exposure limits found in OET Bulletin 65, 2001, and ANSI/IEEE C95.1, 1992.
Proper operation of this radio according to the instructions found in this
manual will result in exposure substantially below the FCC’s recommended
limits. The following safety precautions should be observed:
Do not touch or move antenna while the unit is transmitting or
receiving.
Do not hold any component containing the radio such that the antenna
is very close or touching any exposed parts of the body, especially the
face or eyes, while transmitting.
Do not operate the radio or attempt to transmit data unless the antenna
is connected; if not, the radio may be damaged.
Use in specific environments:
The use of wireless devices in hazardous locations is limited by the
constraints posed by the safety directors of such environments.
Regulatory Information B-7
The use of wireless devices on airplanes is governed by the Federal
Aviation Administration (FAA).
The use of wireless devices in hospitals is restricted to the limits set forth
by each hospital.
Antenna use:
In order to comply with FCC RF exposure limits, low gain integrated
antennas should be located at a minimum distance of 20 cm
(8 inches) or more from the body of all persons.
High-gain, wall-mount, or mast-mount antennas are designed to be
professionally installed and should be located at a minimum distance of
30 cm (12 inches) or more from the body of all persons. Please contact
your professional installer, VAR, or antenna manufacturer for proper
installation requirements.
Explosive Device Proximity Warning
WARNING: Do not operate a portable transmitter (such as a wireless network
device) near unshielded blasting caps or in an explosive environment unless
the device has been modified to be qualified for such use.
Antenna Warning
WARNING: To comply with the FCC and ANSI C95.1 RF exposure limits, it is
recommended that the antenna for this device be installed so as to provide a
separation distance of at least 20 cm (8 inches) from all persons and that the
antenna must not be co-located or operating in conjunction with any other
antenna or radio transmitter. It is recommended that the user limit exposure
time if the antenna is positioned closer than 20 cm
(8 inches).
Use on Aircraft Caution
CAUTION: Regulations of the FCC and FAA prohibit airborne operation of
radio-frequency wireless devices because their signals could interfere with
critical aircraft instruments.
B-8 Regulatory Information
EMC Requirements
This device uses, generates and radiates radio frequency energy. The radio
frequency energy produced by this device is well below the maximum
exposure allowed by the Federal Communications Commission (FCC).
This device complies with the limits for a Class B digital device pursuant to
Part 15 subpart C of the FCC Rules and Regulations. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference
that may cause undesired operation.
The FCC limits are designed to provide reasonable protection against
harmful interference when the equipment is installed and used in
accordance with the instruction manual and operated in a commercial
environment. However, there is no guarantee that interference will not
occur in a particular commercial installation, or if operated in a residential
area.
If harmful interference with radio or television reception occurs when the
device is turned on, the user must correct the situation at the user’s own
expense. The user is encouraged to try one or more of the following
corrective measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
CAUTION: The Part 15 radio device operates on a non-interference basis with
other devices operating at this frequency. Any changes or modification to
said product not expressly approved by the manufacturer could void the
user’s authority to operate this device.
Regulatory Information B-9
Canada Radio Frequency Interference Requirements
To prevent radio interference to the licensed service, this device is intended
to be operated indoors and away from windows to provide maximum
shielding. Equipment (or its transmit antenna) that is installed outdoors is
subject to licensing.
Pour empêcher que cet appareil cause du brouillage au service faisant l'objet
d'une licence, il doit être utilisé à l'intérieur et devrait être placé loin des
fenêtres afin de fournir un écran de blindage maximal. Si le matériel (ou son
antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une
licence.
European Union CE Marking and Compliance
Notices
Statements of Compliance
English
This product follows the provisions of the European Directive 1999/5/EC.
Danish
Dette produkt er i overensstemmelse med det europæiske direktiv
1999/5/EC.
Dutch
Dit product is in navolging van de bepalingen van Europees Directief
1999/5/EC.
Finnish
Tämä tuote noudattaa EU-direktiivin 1999/5/EC määräyksiä.
French
Ce produit est conforme aux exigences de la Directive Européenne
1999/5/EC.
German
Dieses Produkt entspricht den Bestimmungen der Europäischen Richtlinie
1999/5/EC.
B-10 Regulatory Information
Greek
To προϊόν αυτό πληροί τις προβλέψεις της Ευρωπαϊκής Οδηγίας 1999/5/EC.
Icelandic
Þessi vara stenst reglugerð Evrópska Efnahags Bandalagsins númer
1999/5/EC.
Italian
Questo prodotto è conforme alla Direttiva Europea 1999/5/EC.
Norwegian
Dette produktet er i henhold til bestemmelsene i det europeiske direktivet
1999/5/EC.
Portuguese
Este produto cumpre com as normas da Diretiva Européia 1999/5/EC.
Spanish
Este producto cumple con las normas del Directivo Europeo 1999/5/EC.
Swedish
Denna produkt har tillverkats i enlighet med EG-direktiv 1999/5/EC.
Restrictions
This device is restricted to indoor use when operating in the 5150 to 5350
MHz frequency range.