Getac Technology 8260GAINB300 Industrial Notebook User Manual B300 G5

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Document Author:	Crystal

B300
USER MANUAL
Rugged Mobile Computing Solutions
June 2017
TRADEMARKS
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth
SIG, Inc.
All brand and product names are trademarks or registered trademarks of their
respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at www.getac.com.
Table of Contents
Chapter 1
Getting Started ...................................................................... 1
Getting the Computer Running ........................................... 2
Unpacking .................................................................. 2
Using the Tether (Optional) ......................................... 3
Connecting to AC Power ............................................... 4
Turning On and Off the Computer .................................. 5
Taking a Look at the Computer ......................................... 8
Front Components ........................................................ 8
Rear Components ........................................................ 9
Right-Side Components ................................................ 10
Left-Side Components .................................................. 11
Top-open Components ................................................. 13
Bottom Components ..................................................... 16
Chapter 2
Operating Your Computer..................................................... 17
Using the Keyboard ........................................................ 18
Typewriter Keys .......................................................... 18
Cursor-Control Keys .................................................... 18
Numeric Keypad ......................................................... 19
Function Keys ........................................................... 20
Fn Key .................................................................... 20
Hot Keys ................................................................. 20
Windows Keys........................................................... 22
Using the Touchpad ....................................................... 23
Configuring the Touchpad ............................................ 25
Using the Touchscreen (Optional) ................................... 26
Using the Quick Buttons ................................................. 28
Using the DVD Drive ..................................................... 30
Inserting and Removing a Disc...................................... 31
Using the Network Features ............................................ 33
Using the LAN .......................................................... 33
Using the WLAN ....................................................... 33
Using the Bluetooth Feature ............................................ 36
Turning On/Off the Bluetooth Radio .............................. 36
Connecting to another Bluetooth Device .......................... 37
Using the WWAN Feature (Optional) ............................... 38
Installing a SIM Card ................................................. 39
Turning On/Off the WWAN Radio ................................. 40
Setting up a WWAN Connection .................................... 41
Using the Fingerprint Scanner .......................................... 43
Chapter 3
Managing Power .................................................................. 46
AC Adapter .................................................................. 47
Battery Pack ................................................................ 49
Charging the Battery Pack ........................................... 49
Initializing the Battery Pack .......................................... 50
Checking the Battery Level .......................................... 50
Battery Low Signals and Actions .................................... 51
Replacing the Battery Pack .......................................... 52
Power-Saving Tips ........................................................ 53
Chapter 4
Expanding Your Computer .................................................... 54
Connecting a VGA or HDMI Display Monitor ...................... 55
Connecting a Serial Device ............................................. 57
Connecting a USB Device ............................................... 58
Connecting an eSATA Device .......................................... 59
Connecting an IEEE 1394 Device ..................................... 60
Connecting Audio Devices ................................................ 61
Using Smart Cards ........................................................ 62
Using PC Cards ........................................................... 63
Using ExpressCards ....................................................... 65
ii
Using Storage Cards ...................................................... 67
System Memory Upgrade ................................................ 68
Replacing the Hard Disk Drive ......................................... 70
Installing a Secondary Battery Pack or Hard Disk Drive......... 71
Chapter 5
Using BIOS Setup ................................................................. 72
When and How to Use .................................................. 73
Menu Descriptions ......................................................... 75
Information Menu ....................................................... 75
Main Menu ............................................................... 75
Advanced Menu ......................................................... 76
Security Menu ........................................................... 78
Boot Menu ............................................................... 79
Exit Menu ................................................................ 79
Quick BIOS Settings ...................................................... 80
Chapter 6
Using Getac Software ........................................................... 81
G-Manager .................................................................. 82
System Tab .............................................................. 83
Battery Tab .............................................................. 84
ECO Tab ................................................................. 86
Light Sensor Tab ....................................................... 88
Antenna Tab ............................................................. 89
Monitoring Tab .......................................................... 90
GPS Status Tab ........................................................ 92
P1 Quick Button Definition Utility ...................................... 94
Chapter 7
Caring for the Computer ...................................................... 96
Protecting the Computer .................................................. 97
Using an Anti-Virus Strategy ....................................... 97
Using the Cable Lock ................................................. 97
Taking Care of the Computer .......................................... 98
Location Guidelines ..................................................... 98
General Guidelines ..................................................... 99
Cleaning Guidelines .................................................... 99
Battery Pack Guidelines ............................................. 100
iii
Touchscreen Guidelines .............................................. 101
When Traveling ............................................................ 103
Chapter 8
Troubleshooting ................................................................ 104
Preliminary Checklist ...................................................... 105
Solving Common Problems ............................................. 106
Battery Problems ....................................................... 106
Bluetooth Problems .................................................... 106
Display Problems ...................................................... 107
DVD Drive Problems ................................................. 107
Hardware Device Problems ......................................... 108
Hard Disk Drive Problems .......................................... 109
Keyboard and Touchpad Problems ................................ 109
LAN Problems .......................................................... 110
Power Management Problems ...................................... 110
Software Problems .................................................... 110
Sound Problems ........................................................ 111
Startup Problems ....................................................... 111
WLAN Problems ........................................................112
Other Problems .........................................................113
Resetting the Computer ..................................................114
System Recovery ...........................................................115
System Restore, Refresh, or Reset (for Windows 8
Models) ..................................................................115
System Recovery (a Tool for Windows 7 Models) .........116
Using the Driver Disc ....................................................119
Appendix A
Specifications .................................................................... 120
Appendix B
Regulatory Information ...................................................... 122
On the Use of the System ............................................ 123
Class B Regulations .................................................. 123
ANSI Warning .......................................................... 124
Safety Notices .......................................................... 125
On the Use of the RF Device ....................................... 128
USA and Canada Safety Requirements and Notices......... 128
iv
European Union CE Marking and Compliance Notices ...... 130
User Notification of Take-back Service ............................. 132
ENERGY STAR ........................................................... 134
Battery Recycling .......................................................... 136
Chapter 1
Getting Started
Congratulations on purchasing this rugged computer.
This chapter first tells you step by step how to get the computer up and running.
Then, you will find a section briefly introducing the external components of the
computer.
Getting the Computer Running
Unpacking
After unpacking the shipping carton, you should find these standard items:

Rugged computer

Accessories:
 AC adapter
 AC power cord
 Document(s)
 Driver disc
 Stylus and tether (depending on your model)
Inspect all the items. If any item is damaged or missing, notify your dealer
immediately.
Using the Tether (Optional)
A tether is provided for attaching the stylus to your computer.
1.
Insert one of the tether’s loop ends through the hole of the stylus (as indicated
by  below). Then, insert the other end through the first loop (as indicated
by  below) and pull it tight.
2. Insert the other loop end to the hook on the computer (as indicated by 
below). Then, insert the stylus end through the loop (as indicated by  below)
and pull it tight.
Connecting to AC Power
It is suggested that you use AC power when starting up the computer for the very
first time.
1.
Plug the DC cord of the AC adapter to the power connector of the computer
().
2. Plug the female end of the AC power cord to the AC adapter and the male
end to an electrical outlet ().
3. Power is being supplied from the electrical outlet to the AC adapter and onto
your computer. Now, you are ready to turn on the computer.
CAUTION: Use only the AC adapter included with your computer.
Using other AC adapters may damage the computer.
NOTE: When the AC adapter is connected, it also charges the
battery pack. For information on using battery power, see
Chapter 3.
Turning On and Off the Computer
Turning On
1.
Open the top cover by pushing on the cover latch () and lifting up the
cover (). You can tilt the cover forward or backward for optimal viewing
clarity.
2. Press the power button (
). The Windows operating system should start.
Turning Off
When you finish a working session, you can stop the system by turning off the
power or leaving it in Sleep or Hibernation mode:
To...
Power off
(Shutdown)
Do this...
Windows 8
Windows 7
1. Open the Charms Bar of Windows Use the Windows Start menu
by moving the mouse cursor to the in the lower left and follow the
upper-right or lower-right corner shutdown procedure.
of the screen.
2. Click Settings and then click
(Power).
3. Click Shut down in the Power
menu that pops up.
Sleep
Press the power button* or use the
Power menu to put the computer in
Sleep mode.
Press the power button* or
use the Windows Start menu
to put the computer in Sleep
mode.
Hibernate
By default, this option is not shown
in the Power menu. If you want to
use the feature, set up accordingly
in Windows Control Panel.
Use the Windows Start menu
to put the computer in
Hibernation mode.
* “Sleep” is the default setting of the power button. You may change what the
power button does in Windows Control Panel.
Taking a Look at the Computer
NOTE: Depending on the model you purchased, the appearance of
your computer may not be exactly the same as those shown in this
manual.
CAUTION: You need to open the protective covers to access the
connectors. When not using a connector, make sure to close the
cover completely for water- , dust-, and fire-proof integrity.
(Engage the locking mechanism if existing.)
Front Components
Ref
Component
Description


Top Cover Latch
Locks the top cover.
WWAN Antenna
Should be pulled out for reception of mobile
telecommunications signals.

Handle
Provides a convenient way to carry the
computer.
See Also
P. 5
P. 38
Rear Components
Ref
Component
Description
See Also


Power Connector
Connects the AC adapter.
P. 4
USB Port
Connects a USB device, such as a USB
flash disk, printer, digital camera, joystick,
and more.

WWAN Passthrough Connector
(option)
Connects the external antenna for WWAN
(wireless wide area network)
connectivity.
NOTE: Must be connected via a
docking station.

GPS Pass-through
Connector (option)
Connects the external antenna for GPS
signal reception.
NOTE: Must be connected via a
docking station.

Docking Connector
Connects to the office or vehicle dock
(purchased separately).


VGA Connector
Connects an external display monitor.
P. 55
Serial Connectors
Each of the two connectors connects a
serial mouse or serial communication
P. 57
P. 58
device.
Ref

Component
Kensington Lock
Description
Locks the computer to a stationary object
for security.
See Also
P. 97
Right-Side Components
Ref
Component
Description
See Also

ExpressCard Slot

Mini IEEE 1394 Port Connects an IEEE 1394 device such as a
scanner, printer, DVCAM, and VCR.
P. 60

SIM Card Slot
(option)
P. 39
Accepts an ExpressCard for additional
functions.
Accepts a SIM card for models having the
WWAN module.
P. 65
NOTE: The slot still exists but
cannot be used for models without
the WWAN module.

SD Card Reader
Accepts a Secure Digital (SD) card for
removable storage media.
10
P. 67
Ref
Component
Description




HDMI Connector
Connects a HDMI monitor or TV set.
P. 55
Hard Disk Drive
Inside is the hard disk drive.
P. 70
PCMCIA Slot
Accepts a PC card for additional functions.
P. 63
eSATA/USB Combo Connects an eSATA device such as an
Port
external hard drive or optical drive.
See Also
P. 59
Can also function as a USB port.

GPS Antenna
Connector
Connects the external antenna for GPS signal
reception.

Audio Output
Connector
Connects a set of headphones or external
speakers with amplifier.
P. 61
Microphone
Connector
Connects an external microphone.
P. 61
RJ-45 Connector
Connects the LAN cable.
P. 33
Left-Side Components
Ref

Component
Battery Pack
Description
Supplies power to your computer when
11
See Also
P. 49
Ref
Component
Description
See Also
external power is not connected.

Smart Card Reader Accepts a smart card for additional security
feature.
P. 62
NOTE: On your computer, the Smart
Card reader is a part of the super
multi drive module. If the super
multi drive module is replaced by
a secondary battery pack or hard
disk drive, you cannot use the
Smart Card reader.

Super Multi Drive
Accepts a compact disc for installing or
loading software, accessing data, and playing
music/video.
P. 30
Can be replaced by a secondary hard disk
drive or battery pack (purchased separately).
P. 70
12
Top-open Components
Ref

Component
LCD Screen
Description
Displays the output of the computer. May
include the optional touchscreen feature.
13
See Also
P. 26
Ref

Component
Description
Quick Buttons
P1
See Also
P. 27
Toggles the “Blackout” mode on or off.
Brings up the ECO menu for selecting a power
profile when using battery power.
Toggles the sunlight-readable mode on or off.
Enables or disables light sensor.

Power Button
Turns the power on or off. (The default “off”
state is “Sleep mode.”)
P. 6

Stylus (option)
Serves as the input device by tapping on the
screen to make selections and enter
information.
P. 26


Touchpad
Serves as the pointing device of the computer.
P. 23
Indicators
Show the current status of the computer’s
devices.
Hard Disk Drive /
DVD Drive
Blinks green when computer is accessing the
hard disk or DVD drive.
Card Reader
Blinks green when computer is accessing the
storage card.
P. 67
Caps Lock
Lights green when Caps Lock is on.
P. 19
Num Lock / HDD
Heater (option)
Lights green when Num Lock is on.
P. 19
Lights amber when the optional hard disk
heater is on.
P. 111
Microphone
Receives sound and voice for the computer.
Keyboard
Serves as the data input device of the
computer.


14
P. 18
Ref
Component
Description

Fingerprint
Scanner
Serves as the fingerprint verification,
preventing unauthorized access to your
computer.

Stereo Speaker
Sends out sound and voice from the
computer.
Indicators
Show the current status of the computer’s
devices.
Power
Lights green when computer is on.
See Also
P. 43
P. 5
Blinks green when computer is on Sleep
mode.
Battery Charge
Lights green when the battery is fully charged.
P. 49
Lights amber when the battery is being
charged.
Blinks red when the battery’s capacity is
below 10 %.
Blinks amber when the battery is in an
abnormal condition.
WLAN
Lights green when WLAN radio is on.
Bluetooth
Lights green when Bluetooth radio is on.
WWAN
Lights green when WWAN radio is on.
15
P. 51
Bottom Components
Ref

Component
Memory Slots
Description
Inside are the memory slots for expanding the
memory size of your computer.
16
See Also
P. 68
Chapter 2
Operating Your Computer
This chapter provides information about the use of the computer.
If you are new to computers, reading this chapter will help you learn the operating
basics. If you are already a computer user, you may choose to read only the parts
containing information unique to your computer.
CAUTION:
 Do not expose your skin to the computer when operating it
in a very hot or cold environment.
 The computer can get uncomfortably warm when you use it in
high temperatures. As a safety precaution in such a
circumstance, do not place the computer on your lap or touch
it with your bare hands for extended periods of time.
Prolonged body contact can cause discomfort and potentially
a burn.
17
Using the Keyboard
Your keyboard has all the standard functions of a full-sized computer keyboard plus
an Fn key added for specific functions.
The standard functions of the keyboard can be further divided into four major
categories:

Typewriter keys

Cursor-control keys

Numeric keys

Function keys
Typewriter Keys
Typewriter keys are similar to the keys on a typewriter. Several keys are added
such as the Ctrl, Alt, Esc, and lock keys for special purposes.
The Control (Ctrl) / Alternate (Alt) key is normally used in combination with other
keys for program-specific functions. The Escape (Esc) key is usually used for
stopping a process. Examples are exiting a program and canceling a command.
The function depends on the program you are using.
Cursor-Control Keys
Cursor-control keys are generally used for moving and editing purposes.
NOTE: The word “cursor” refers to the indicator on the screen
that lets you know exactly where on your screen anything you
type will appear. It can take the form of a vertical or
horizontal line, a block, or one of many other shapes.
18
Numeric Keypad
A 15-key numeric keypad is embedded in the typewriter keys as shown next:
Numeric keys facilitate entering of numbers and calculations. When Num Lock is
on, the numeric keys are activated; meaning you can use these keys to enter
numerals.
NOTE:
 When the numeric keypad is activated and you need to type
the English letter in the keypad area, you can turn Num Lock
off or you can press Fn and then the letter without turning
Num Lock off.
 Some software may not be able to use the numeric keypad on
the computer. If so, use the numeric keypad on an external
keyboard instead.
19
Function Keys
On the top row of the keys are the function keys: F1 to F12. Function keys are
multi-purpose keys that perform functions defined by individual programs.
Fn Key
The Fn key, at the lower left corner of the keyboard, is used with another key
to perform the alternative function of a key. To perform a desired function, first press
and hold Fn, then press the other key.
Hot Keys
Hot keys refer to a combination of keys that can be pressed any time to activate
special functions of the computer. Most hot keys operate in a cyclic way. Each
time a hot key combination is pressed, it shifts the corresponding function to the
other or next choice.
You can easily identify the hot keys with the icons imprinted on the keytop. The
hot keys are described next.
Key
Description
Switches the keyboard backlight on and off (option).
Switches the RF (radio frequency) radio on and off.
When off, all wireless modules (such as WLAN, Bluetooth, and
WWAN) cannot be used. When on, individual settings of the
module work.
Switches the night vision feature on or off. The feature is for
viewing the display when using night vision goggles (optional).
Decreases the sound volume.
20
Key
Description
Increases the sound volume.
Switches the display output to the next choice if an external
display (either VGA or HDMI) is connected.
The hot keys are equivalent to
Windows logo key + P.
Choices are:
LCD only
LCD + External display (Duplicate)
LCD + External display (Extend)
External display only
Decreases the LCD brightness.
The LCD still has 2 nits brightness when you reach the lowest
level.
Increases the LCD brightness.
Switches the touchscreen on or off (option).
Switches the touchpad off or on.
Switches the system sound output off (mute) or on.
Switches the display on or off.
Serves as the sleep button that you can define with Windows’
Power Options.
21
Windows Keys
The keyboard has two keys that perform Windows-specific functions:
Logo key and
Application key.
Windows
The
Windows Logo key opens the Start menu and performs softwarespecific functions when used in combination with other keys. The
Application
key usually has the same effect as a right mouse click.
22
Using the Touchpad
CAUTION: Do not use a sharp object such as a pen on the touchpad.
Doing so may damage the touchpad surface.
NOTE:


Press Fn+F9 to toggle the touchpad on or off.
For optimal performance of the touchpad, keep your fingers
and the pads clean and dry. When tapping on the pad, tap
lightly. Do not use excessive force.
The touchpad is a pointing device that allows you to communicate with the computer
by controlling the location of the pointer on the screen and making selection with
the buttons.
The touchpad consists of a rectangular pad (work surface) and a left and right
buttons. To use the touchpad, place your forefinger or thumb on the pad. The
rectangular pad acts like a miniature duplicate of your display. As you slide your
fingertip across the pad, the pointer (also called cursor) on the screen moves
accordingly. When your finger reaches the edge of the pad, simply relocate yourself
by lifting the finger and placing it on the other side of the pad.
23
Here are some common terms that you should know when using the touchpad:
Term
Action
Point
Move your finger on the pad until the cursor points to the
selection on the screen.
Click
Press and release the left button.
–or–
Tap gently anywhere on the pad.
Double-click
Press and release the left button twice in quick succession.
–or–
Tap twice on the pad rapidly.
Drag and drop
Press and hold the left button, then move your finger until you
reach your destination (drag). Finally, release the button
(drop) when you finish dragging your selection to the
destination. The object will drop into the new location.
–or–
Gently tap twice on the pad and on the second tap, keep your
finger in contact with the pad. Then, move your finger across
the pad to drag the selected object to your destination. When
you lift your finger from the pad, the selected object will drop
into place.
Scroll
To scroll is to move up and down or left and right in the working
area on the screen.
To move vertically, place your finger on the right or left edge
of the pad and slide your finger up and down along the edge.
To move horizontally, place your finger on the top or bottom
edge of the pad and slide your finger left and right.
This function may not work for all applications.
TABLE NOTE: If you swap the left and right buttons, “tapping” on the touchpad as
an alternative method of pressing the left button will no longer be valid.
24
Configuring the Touchpad
You may want to configure the touchpad to suit your needs. For example, if you
are a left-handed user, you can swap the two buttons so that you can use the
right button as the left button and vice versa. You can also change the size of
the on-screen pointer, the speed of the pointer, and so on.
To configure the touchpad, go to Control Panel.
25
Using the Touchscreen (Optional)
NOTE:
 Touchscreen feature is currently not available for B300
Windows 8 models.

Press Fn+F8 to toggle the touchscreen on or off.
CAUTION: Do not use a sharp object such as a ballpoint pen or
pencil on the touchscreen. Doing so may damage the touchscreen
surface. Use your finger or the included stylus.
The touchscreen is a touch-sensitive device that allows you to navigate on the screen
without using a keyboard, touchpad, or mouse.
Use the included stylus to select objects on the screen. The stylus can be stretched
for better grip and handling.
26
The following table shows how you use the touchscreen to obtain equivalent mouse
functions.
Equivalent Mouse
Function
Term/Action
Tap: Touch the screen once.
Click/Point
Double-tap: Touch the screen twice rapidly.
Double-click
Tap and hold: Tap and hold until a popup menu appears.
Right-click
Drag: Hold the stylus (or finger) on the screen and drag
across the screen until reaching your destination.
Drag
27
Using the Quick Buttons
Located on top of the keyboard are four quick buttons:
Button
P1
Description
Toggles the Blackout mode on or off.
In Blackout mode, the LCD backlight and LED indicators are turned
off. To bring the computer out of Blackout mode, press P1 or the power
button.
NOTE: “Blackout” is the default setting of the P1
button. You can re-define the button. (See “P1 Quick
Button Definition Utility” in Chapter 6 for
information.)
Brings up the ECO menu as shown below:
ECO Menu
ECO Off
Quick Mode
Power Saving
Work Mode
NOTE (for Windows 8): The popup menu is visible on
Windows Desktop only.
28
Button
Description
Select a mode before the ECO menu disappears. You can select a
mode by pressing the ECO button or the arrow key. The ECO mode
will return to the default Off setting when AC power is connected, any
power related setting is changed, the computer resumes from
Sleep/Hibernation mode, or the computer is restarted.
Each ECO mode (Quick, Power Saving, or Work) is a combination
of power settings that results in different power consumptions. (For
information on configuring the ECO modes, see “ECO Tab” in Chapter
6.)
NOTE: The button works only when using battery power.
Toggles the sunlight-readable mode on or off.
In sunlight-readable mode, the LCD brightness is increased to the
highest level. The button lights green while in sunlight-readable mode.
Enables or disables light sensor.
When enabled, your computer automatically adjusts the LCD brightness
based on the surrounding lighting condition. The button lights green while
light sensor is enabled.
29
Using the DVD Drive
Your computer may come with a Super Multi drive. The drive can read from and
write to CD, DVD+, DVD- and DVD-RAM media.
CAUTION:
 When inserting a disc, do not use force.
 Make sure that the disc is correctly inserted into the tray,
and then close the tray.
 Do not leave the drive tray open. Also, avoid touching the
lens in the tray with your hand. If the lens becomes dirty,
the drive may malfunction.
 Do not wipe the lens using materials with rough surface (such
as paper towel). Instead, use a cotton swab to gently wipe
the lens.
FDA regulations require the following statement for all
laser-based devices:
“Caution, Use of controls or adjustments or performance of
procedures other than those specified herein may result in
hazardous radiation exposure.”
NOTE: The DVD drive is classified as a Class 1 laser product.
This label is located on the DVD drive.
NOTE: For DVD and Combo drives only.
This product incorporates copyright protection technology that
is protected by method claims of certain U.S. patents and other
intellectual property rights owned by Macrovision Corporation
and other rights owners. Use of this copyright protection
technology must be authorized by Macrovision Corporation, and
is intended for home and other limited viewing uses only unless
otherwise authorized by Macrovision Corporation. Reverse
engineering or disassembly is prohibited.
30
Inserting and Removing a Disc
Follow this procedure to insert or remove a disc:
1.
Turn on the computer.
2. Open the multi-purpose bay cover by sliding the release latch towards the left.
3. Press the eject button and the DVD tray will slide out partially. Gently pull on
it until it is fully extended.
4. To insert a disc, place down the disc in the tray with its label facing up. Slightly
press the center of the disc until it clicks into place.
Eject button
To remove a disc, hold the disc by its outer edge and lift it up from the tray.
31
5. Gently push the tray back into the drive.
6. Close the multi-purpose bay cover.
NOTE: In the unlikely event that you are unable to release the
drive tray by pressing the eject button, you can manually
release the disc. (See “Optical Drive Problems” in Chapter 8.)
32
Using the Network Features
Using the LAN
The internal 10/100/1000Base-T LAN (Local Area Network) module allows you
to connect your computer to a network. It supports data transfer rate up to 1000
Mbps.
Using the WLAN
The WLAN (Wireless Local Area Network) module supports IEEE 802.11ac,
compatible with 802.11a/b/g/n.
Turning On/Off the WLAN Radio
To turn on the WLAN radio:
1.
Make sure that the Airplane mode is switched off. You can control the Airplane
mode using one of the below methods.

Press Fn+F1.

For Windows 8: Open the Charms Bar, click Settings  Change PC Settings
 Network Airplane mode. Slide the Airplane mode switch to the Off
position.
2. If you have previously turned off the WLAN radio, use one of the below methods
to turn it on.
33

For Windows 8: Open the Charms Bar of Windows. Click Settings  Change
PC Settings  Network Airplane mode. Slide the Wi-Fi switch to the On
position.

For Windows 7: Use either Windows Mobility Center or Getac Quick Bar. To
open Getac Quick Bar, right-click the Getac Utility icon
on Windows
taskbar and select Quick Bar. Click the WLAN button in the Quick Bar (an
X over the button means the radio is currently off).
To turn off the WLAN radio:
You can turn off the WLAN radio the same way you turn it on.
If you want to quickly turn off all wireless radio, simply switch on Airplane mode.
Connecting to a Wireless Network
1.
Make sure that the WLAN function is enabled (as described above).
2. For Windows 8: Open the Charms Bar of Windows. Click Settings and then click
For Windows 7: Click the Wireless Network icon
on the taskbar. (An orange
light in the icon
indicates connections are available.)
3. In the list of available wireless networks, click a network, and then click Connect.
4. Some networks require a network security key or passphrase. To connect to
one of those networks, ask your network administrator or Internet service provider
(ISP) for the security key or passphrase.
34
For more information on setting a wireless network connection, refer to Windows
online help.
NOTE: You can use Intel® PROSet Wireless to take full advantage
of the Wi-Fi capabilities of your computer. See the Help of the
utility for instructions.
35
Using the Bluetooth Feature
The Bluetooth 4.0 technology allows short-range (about 50 meters) wireless
communications between devices without requiring a cable connection. Data can be
transmitted through walls, pockets and briefcases as long as two devices are within
range.
Turning On/Off the Bluetooth Radio
To turn on the Bluetooth radio:
1.
Make sure that the Airplane mode is switched off. You can control the Airplane
mode using one of the below methods.

Press Fn+F1.

For Windows 8: Open the Charms Bar, click Settings  Change PC Settings
 Network Airplane mode. Slide the Airplane mode switch to the Off
position.
2. If you have previously turned off the Bluetooth radio, use one of the below
methods to turn it on.

For Windows 8: Open the Charms Bar of Windows. Click Settings  Change
PC Settings  Network Airplane mode. Slide the Bluetooth switch to the On
position.

For Windows 7: Use Getac Quick Bar. To open Getac Quick Bar, right-click
the Getac Utility icon
on Windows taskbar and select Quick Bar. Click
the Bluetooth button in the Quick Bar (an X over the button means the
radio is currently off).
36
To turn off the Bluetooth radio:
You can turn off the Bluetooth radio the same way you turn it on.
If you want to quickly turn off all wireless radio, simply switch on Airplane mode.
Connecting to another Bluetooth Device
1.
Make sure that the Bluetooth function is enabled (as described above).
2. Make sure that the target Bluetooth device is turned on, discoverable and within
close range. (See the documentation that came with the Bluetooth device.)
3. For Windows 8: Open the Charms Bar of Windows. Click Settings  Change PC
Settings  PC and devices  Devices. Click Add a device.
For Windows 7: Click and hold the Bluetooth icon
Add a Device.
on Windows taskbar. Click
4. Select the device you want to connect from the search results.
5. Depending on the type of Bluetooth device that you want to connect to, you
will need to enter the pertinent information.
For detailed information on using the Bluetooth feature, see Windows’ online Help.
37
Using the WWAN Feature (Optional)
A WWAN (Wireless Wide Area Network) uses mobile telecommunication cellular
network technologies to transfer data. The WWAN module of your computer supports
3G or 4G LTE depending on your model.
NOTE:
 The WWAN feature is available to selected countries only.
 Your model only supports data transmission, voice
transmission is not supported.
 When using the WWAN feature, pull out the WWAN antenna.
38
Installing a SIM Card
1.
Turn off the computer and disconnect the AC adapter.
2. Locate the SIM card slot on the right side of the computer and open the cover.
3. Unfasten one screw and remove the small plate that covers the SIM card slot.
4. Insert the SIM card into the slot. Make sure the beveled corner on the SIM
card is facing towards the slot and that the golden contact area on the card
is facing downwards.
5. Close the cover.
NOTE: To remove the SIM card, push inward to release and slide
the SIM card out of the slot. You can use the small plate as
a tool to push the SIM card.
39
Turning On/Off the WWAN Radio
To turn on the WWAN radio:
1.
Make sure that the Airplane mode is switched off. You can control the Airplane
mode using one of the below methods.

Press Fn+F1.

For Windows 8: Open the Charms Bar, click Settings  Change PC Settings
 Wireless. Slide the Airplane mode switch to the Off position.
2. If you have previously turned off the WWAN radio, use one of the below methods
to turn it on.

For Windows 8: Open the Charms Bar of Windows. Click Settings  Change
PC Settings  Network Airplane mode. Slide the Mobile Broadband switch
to the On position.

For Windows 7: Use the WWAN utility software or Getac Quick Bar. To open
Getac Quick Bar, right-click the Getac Utility icon
on Windows taskbar
and select Quick Bar. Click the WWAN button in the Quick Bar (an X over
the button means the radio is currently off).
To turn off the WWAN radio:
You can turn off the WWAN radio the same way you turn it on.
If you want to quickly turn off all wireless radio, simply switch on Airplane mode.
40
Setting up a WWAN Connection
1.
Make sure that the SIM card is inserted and the WWAN function is enabled
(as described above).
2. Start the WWAN utility software (Skylight).
3. You need to configure the software to match your mobile network operator.
Tap the
button to open the User Options window.
4. Select Firmware and pull down the list of mobile network operators.
41
5. From the list, select the name that matches your operator and firmware.

For the US region: EM/MC7355 firmware is required. The supported operators
include ATT, Bell, Roger, Sprint, Telus, and Verizon. If your operator is
not one of them, select Generic_US_7355 in the list.

For the EMEA (Europe, the Middle East, and Africa) and APAC (Asia Pacific)
regions: EM/MC7305 firmware is required. The supported operators include
Orange, Swisscom, Telefonica, Telstra, and Vodafone. If your operator is
not one of them, select Generic_EMEA_APAC_7305 in the list.
6. Select OK to start configuring mobile broadband device. A message bar appears
on the screen to show the progress. Wait till the configuration is completed.
CAUTION: Do not perform other tasks or shut down the computer
during the configuration process.
7. After the configuration, you can use WWAN connections. For more information,
see the online help of the software.
42
Using the Fingerprint Scanner
WARNING:
 To protect the fingerprint scanner, be sure to slide close
the cover when not using the fingerprint scanner.
 We shall not be liable for any loss or damage whatsoever
resulting from your use of the fingerprint scanner or neglect
of fingerprint scanner use, or any data loss resulting from
such developments as fingerprint authentication
malfunctioning.
 It is not recommended that you use the fingerprint scanner
in a belowfreezing temperature. The moisture on your finger can freeze
to the scanner’s metal surface when you touch it, resulting
in a failed operation. Besides, touching freezing metal with
your finger can cause frostbite.
The fingerprint scanner provides a strong authentication mechanism based on
fingerprint recognition.
Locate and slide open the fingerprint scanner cover.
NOTE:
 You can enroll a fingerprint only after creating a password
for the Windows user account.
43

The fingerprint logon process can take a while. This is
because the system has to check hardware devices and security
configuration before initiating the fingerprint scanner.
To enroll your fingerprint:
For Windows 8
1.
Open the Charms Bar, click Settings  Change PC Settings  Accounts 
Sign-in options.
2. On the right side under Fingerprint, click Add.
3. Enter your user account password and click OK.
4. Follow the onscreen instructions to complete.
For Windows 7
1.
Start BioExcess. Follow the wizard to enroll your fingerprints.
2. You can then use the fingerprint software to set up how the fingerprint
authentication works. For detailed information, click the Help button of the
software.
Help
44
45
Chapter 3
Managing Power
Your computer operates either on external AC power or on internal battery power.
This chapter tells you how you can effectively manage power. To maintain optimal
battery performance, it is important that you use the battery in the proper way.
46
AC Adapter
CAUTION:
 The AC adapter is designed for use with your computer only.
Connecting the AC adapter to another device can damage the
adapter.
 The AC power cord supplied with your computer is for use in
the country where you purchased your computer. If you plan
to go overseas with the computer, consult your dealer for the
appropriate power cord.
 When you disconnect the AC adapter, disconnect from the
electrical outlet first and then from the computer. A reverse
procedure may damage the AC adapter or computer.
 When unplugging the connector, always hold the plug head.
Never pull on the cord.
The AC adapter serves as a converter from AC (Alternating Current) to DC (Direct
Current) power because your computer runs on DC power, but an electrical outlet
usually provides AC power. It also charges the battery pack when connected to AC
power.
The adapter operates on any voltage in the range of 100~240 V AC.
47
48
Battery Pack
The battery pack is the internal power source for the computer. It is rechargeable
using the AC adapter.
NOTE: Care and maintenance information for the battery is
provided in the “Battery Pack Guidelines” section in Chapter
7.
Charging the Battery Pack
NOTE:
 Charging will not start if the battery’s temperature is below
0 C (32 F) or above 40 C (104 F).
 The charging process will stop when the battery’s
temperature gets above 60 C (140 F). The Battery Charge
Indicator turns off in this state. Once the battery’s
temperature drops within the safe range, charging will
automatically resume with the Battery Charge Indicator
glowing amber.
 During charging, do not disconnect the AC adapter before the
battery has been fully charged; otherwise you will get a
prematurely charged battery.
To charge the battery pack, connect the AC adapter to the computer and an electrical
outlet. The Battery Charge Indicator (
) on the computer glows amber to
indicate that charging is in progress. You are advised to keep the computer power
off while the battery is being charged. When the battery is fully charged, the Battery
Charge Indicator lights green.
It takes approximately 3.5~4.5 hours to fully charge the battery when the computer
is off and 4~6 hours when the computer is on and in an idle state.
CAUTION: After the computer has been fully recharged, do not
immediately disconnect and reconnect the AC adapter to charge
it again. Doing so may damage the battery.
49
NOTE: The battery level may automatically lessen due to the
self-discharge process (0.21 % per day), even when the battery
pack is fully charged (100 %). This happens no matter if the
battery pack is installed in the computer.
Initializing the Battery Pack
You need to initialize a new battery pack before using it for the first time or when
the actual operating time of a battery pack is much less than expected. Initializing
is the process of fully charging, discharging, and then charging. It can take several
hours.
A tool called “Gauge Reset” is provided for the purpose. See “Gauge Reset” in
Chapter 6 for information on using the tool.
Checking the Battery Level
NOTE: Any battery level indication is an estimated result. The
actual operating time can be different from the estimated time,
depending on how you are using the computer.
The operating time of a fully charged battery pack depends on how you are using
the computer. When your applications often access peripherals, you will experience
a shorter operating time.
By Operating System
You can find the battery icon on the Windows taskbar (lower-right corner). The
icon shows the approximate battery level.
By Gas Gauge
On the exterior side of the battery pack is a gas gauge for displaying the estimated
battery charge. When the battery pack is not installed in the computer and you want
to know the battery charge, you can press the switch with a pointed device to see
the corresponding value of indicator segment that light green.
50
Switch
The value of the corresponding green segment indicates the relative percentage of
the battery charge. The battery pack is fully discharged when you see no segment
glowing green
Battery Low Signals and Actions
The battery icon
Battery
Icon
changes appearance to display the current state of the battery.
Battery Level
Description
Discharging
The icon shows the charge remaining in 10-percent
increments until the charge reaches the low-battery
level.
Low
The battery charge has reached the low-battery level
(10% by default).
Critically low
The battery charge has reached the critical battery level
(5% by default). By default, Windows will display a
notification and put your computer into Hibernation.
When the battery is low, the computer’s Battery Charge Indicator (
red to alert you to take actions.
) also blinks
Always respond to low-battery by connecting the AC adapter, placing your computer
in Hibernation mode, or turning off the computer.
51
Replacing the Battery Pack
CAUTION:
 There is danger of explosion if the battery is incorrectly
replaced. Replace the battery only with the computer
manufacturer’s optional battery packs. Discard used
batteries according to the dealer’s instructions.
 Do not attempt to disassemble the battery pack.
1.
Turn off the computer and disconnect the AC adapter.
2. Locate the battery compartment on the left side of the computer.
3. Slide the cover lock to the left () and then lift the release latch () to
open the compartment cover.
4. Pull the ribbon strip and slide the battery pack out of the compartment.
5. With the ribbon strip facing outward, insert the new battery pack all the way
into the compartment.
6. Close the cover, press the release latch downward to engage, and then slide
the lock towards the right to secure the cover.
52
Power-Saving Tips
Aside from enabling your computer’s power saving mode, you can do your part to
maximize the battery’s operating time by following these suggestions.

Do not disable Power Management.

Decrease the LCD brightness to the lowest comfortable level.

Shorten the length of time before Windows turn off the display.

When not using a connected device, disconnect it.

Remove the card (such as PC card, ExpressCard, and Smart Card) if not
using it.

Turn off the wireless radio if you are not using the wireless module (such as
WLAN, Bluetooth, or WWAN).

Turn off the computer when you are not using it.
53
Chapter 4
Expanding Your
Computer
You can expand the capabilities of your computer by connecting other peripheral
devices.
When using a device, be sure to read the instructions accompanying the device
together with the relevant section in this chapter.
54
Connecting a VGA or HDMI Display
Monitor
If you want the benefits of a larger display screen with higher resolution, you can
connect an external display monitor to your computer
Your computer supports a VGA connector and a HDMI connector. HDMI
(High-Definition Multimedia Interface) is an audio/video interface that transmits
uncompressed digital data and therefore delivers true HD quality.
Follow this procedure to connect an external monitor:
1.
Turn off the computer.
2. Depending on the type of your monitor, plug the monitor’s signal connector to
the computer’s VGA or HDMI connector.
VGA
HDMI
3. Plug one end of the monitor’s power cord into the power socket on the monitor
and the other end to an electrical outlet.
55
4. To use the monitor, turn on the monitor before turning on the computer.
5. The connected device should respond by default. If not, you can switch the
display output by pressing the Fn+F5 hot keys. (You can also change the display
through Windows Control Panel.)
CAUTION: Do not disconnect the external monitor while the
computer is in the Sleep mode or Hibernation mode. If no external
monitor is connected when the computer resumes, the LCD might
not display properly.
56
Connecting a Serial Device
Your computer has two serial ports for connecting a serial device such as a serial
mouse or serial communication device (modem).
NOTE: Portable modems that derive power through the serial port
cannot be used with the computer. Instead, use a modem that is
powered by its own internal battery or external AC power.
57
Connecting a USB Device
Your computer has one USB 3.0 port and two eSATA/USB 3.0 ports for connecting
USB devices, such as a digital camera, scanner, printer, modem, and mouse.
The USB ports support transfer rate up to 5.0 Gbit/s for USB 3.0 devices.
58
Connecting an eSATA Device
Your computer has two eSATA/USB combo ports for connecting eSATA devices
(such as an external hard drive and external optical drive) / USB devices (see
previous section).
The port supports SATA II with transfer rate up o 3.0Gbit/s. It can provide 5V
power if a certified USB-eSATAcombo cable is used.
59
Connecting an IEEE 1394 Device
Your computer has a mini IEEE 1394 port for connecting IEEE 1394 devices that
include not only computer peripheral devices such as scanner, printer and high-quality
CCD, but also consumer electronic equipment such as DVCAM and VCR.
60
Connecting Audio Devices
For higher audio quality, you can send or receive sound through external audio
devices.

Audio Output Connector (green) can be connected to speakers, headphones, or
earphone set.

Microphone Connector (pink) can be connected to an external microphone for
recording voice or sound.
NOTE:
 After connecting an external audio device, make sure that
you specify the use of the correct audio device in Windows.
 When using the external speakers/headphones or microphone,
you cannot use the internal one.
61
Using Smart Cards
NOTE: On your computer, the Smart Card reader is a part of the
super multi drive module. If the super multi drive module is
replaced by a secondary battery pack or hard disk drive, you
cannot use the Smart Card reader.
With an embedded microcontroller, smart cards have the unique ability to store large
amounts of data, carry out their own on-card functions (e.g., encryption and mutual
authentication), and interact intelligently with a smart card reader.
To insert a smart card:
1.
Locate the smart card slot on the left of the computer and open the cover.
2. Slide the smart card, with its label and embedded computer chip facing up into
the slot.
Chip
To remove a smart card:
1.
Make sure that the third-party smart card software is not accessing the smart
card.
2. Pull the card out of the slot.
3. Close the cover.
62
Using PC Cards
NOTE:
 Some PC cards require additional system resources. Before
using such PC card, you may have to free other system
resources for the PC card.
 Although some PC cards can be inserted and removed without
turning off the computer, you cannot remove or install PC
cards during Sleep mode.
Your computer has one PC card slot which supports type II card and CardBus
specifications.
To insert a PC card:
1.
Locate the PC card slot on the right side of the computer and open the cover.
2. Slide the PC card, with its label facing up, into the slot until the eject button
pops out.
Eject button
To remove a PC card:
1.
Double-click the Safely Remove Hardware
icon found on the Windows taskbar
and the Safely Remove Hardware window appears on screen.
2. Select (highlight) the PC card from the list to disable the card.
3. Push the eject button and the card will slide out slightly.
63
4. Pull the card out of the slot.
5. Close the cover.
64
Using ExpressCards
Your computer has an ExpressCard slot.
The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm
(ExpressCard/34) wide ExpressCard. Typical ExpressCards support a very extensive
range of applications including memory, wired and wireless communication cards,
and security devices.
To insert an ExpressCard:
1.
Locate the ExpressCard slot on the right side of the computer and open the
cover.
2. Slide the ExpressCard, with its label facing up, all the way into the slot until
the rear connectors click into place.
To remove an ExpressCard:
1.
Double-click the Safely Remove Hardware
icon found on the Windows taskbar
and the Safely Remove Hardware window appears on screen.
2. Select (highlight) the ExpressCard from the list to disable the card.
3. Push the eject button and the card will slide out slightly.
4. Pull the card out of the slot.
5. Close the cover.
65
66
Using Storage Cards
NOTE: You can use only storage cards. Your Card Reader does not
support cards with I/O (input/output) functions such as a
wireless network card or Bluetooth card.
Your computer has a storage card reader. The card reader is a small drive for
reading from and writing to removable storage cards (or called memory cards).
The reader supports SD (Secure Digital) cards.
To insert a storage card:
1.
Locate the SD card reader on the right side of the computer and open the
cover.
2. Align the card with its connector pointing to the slot and its label facing down.
Slide the card into the slot until it reaches the end.
3. Windows will detect the card and assign it a drive name.
To remove a storage card:
1.
Open File Explorer and click Computer.
2. Right-click the drive with the card and select Eject.
3. Slightly push the card to release and then pull it out of the slot.
4. Close the cover.
67
System Memory Upgrade
You can upgrade your computer by expanding system memory.
CAUTION:
 It is not recommended that you buy and install RAM modules
by yourself. If you want to expand system memory, please ask
Getac service center to install DRAM modules for you so that
full compatibility can be guaranteed.
 RAM modules are extremely sensitive to static electricity.
There are cases where static electricity generated by the
human body has adversely affected such modules. When
inserting or removing a RAM module, do not touch the
terminals or internal components, insert objects other than
the module, or allow foreign particles to enter. Doing so
has been known to cause damage, fire, or electrical shock.
To install the RAM module:
1.
Disconnect the AC adapter and remove the battery pack (see chapter 3).
2. Carefully place the computer upside down.
3. Remove the six screws to open the compartment cover.
68
4. To install the RAM module, match the module's notched part with the socket's
projected part and firmly insert the module into the socket at a 20-degree angle
(). Then push down until the retaining clips lock the module into position
().


CAUTION: If the RAM module is difficult to insert or difficult
to push down, do not force it. Check once more to ensure that
the module is positioned correctly.
5. Close the compartment cover and secure with six screws.
6. Replace the battery pack.
69
Replacing the Hard Disk Drive
1.
Disconnect the AC adapter and remove the battery pack (see chapter 3).
2. Locate the hard disk drive compartment on the right side of the computer. Slide
the cover lock to the left () and then lift the release latch () to open
the compartment cover.
3. Pull the strip and slide the hard disk drive out of the slot.
4. With the strip facing outward, insert the new hard disk drive all the way into
the slot.
5. Close the cover, press the release latch downward to engage, and then slide
the lock towards the right to secure the cover.
6. Replace the battery pack.
70
Installing a Secondary Battery Pack or
Hard Disk Drive
You can purchase a secondary battery pack or hard disk drive to be installed in
the multi-purpose bay.
1.
Make sure that system power is off.
2. Open the multi-purpose bay cover by sliding the release latch towards the left.
3. Press upward the release latch () and pull the ribbon strip () to slide
the existing device out of the bay.
4. With the ribbon strip facing outward, insert the new device all the way into the
media bay.
5. Close the multi-purpose bay cover.
71
Chapter 5
Using BIOS Setup
BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output
System) settings of the computer. BIOS is a layer of software, called firmware, that
translates instructions from other layers of software into instructions that the computer
hardware can understand. The BIOS settings are needed by your computer to identify
the types of installed devices and establish special features.
This chapter tells you how to use the BIOS Setup Utility.
72
When and How to Use
You need to run BIOS Setup Utility when:

You see an error message on the screen requesting you to run BIOS Setup
Utility.

You want to restore the factory default BIOS settings.

You want to modify some specific settings according to the hardware.

You want to modify some specific settings to optimize the system performance.
To run BIOS Setup Utility:
1.
Method 1 for Windows 8 models: Open the Charms Bar of Windows. Click Settings
 Change PC Settings  Update and recovery  Recovery. Under Advanced
startup, click Restart now. In the boot options menu, click Troubleshoot 
Advanced options  UEFI Firmware Settings. Click Restart to restart the system
and enter UEFI (BIOS).
Method 2 for Windows 8 models: Restart the computer using the Restart option in
Windows Power menu. Or, perform a full shutdown by holding down Shift while
clicking the Shutdown option in Windows Power menu and then start up the
computer. In either way, press the F2 key during the brief time period – shortly
after the computer powers on but before it begins to load Windows.
For Windows 7 models: Press the F2 key when the prompt appears on the screen
during system startup.
2. The BIOS Setup Utility main screen appears.
In general, you can use the arrow keys to move around and + / – keys to
change the setup values. Keyboard information can be found at the bottom of
the screen.
NOTE: The actual setting items on your model may differ from
those described in this chapter.
73
74
Menu Descriptions
Information Menu
The Information menu contains the basic configuration information of the system.
There are no user-definable items in this menu.
NOTE: The “Asset Tag” information appears when you have entered
the asset number for this computer using the asset management
program. The program is provided in the Asset tag folder of the
Driver disc.
Main Menu
The Main menu contains the various system settings.

System Date sets the system date.

System Time sets the system time.

Legacy USB Support enables or disables the system’s support for Legacy USB
device in DOS mode.

CSM Support enables or disables CSM (Compatibility Support Mode). You can
set this item to Yes for backward compatibility with legacy BIOS services. (This
item appears only on Windows 8 models.)

UEFI Boot enables or disables booting using UEFI (Unified Extensible Firmware
Interface). UEFI is a new type of firmware after the BIOS firmware. (This item
appears only on Windows 8 models.)

Legacy Boot enables or disables booting using legacy BIOS. This item is
accessible only when the CSM Support item is set to Yes. (This item appears
only on Windows 8 models.)
75
Advanced Menu
The Advanced menu contains the advanced settings.

CD/DVD Auto Power Control sets if power to the CD/DVD drive is controlled for
energy saving. When set to ZPODD (Zero Power Optical Disc Drive), power
will not be supplied to the drive when there is no CD/DVD in the drive. When
set to ODD Door, power will not be supplied to the drive when there is no
CD/DVD in the drive and the protective door of the drive is closed.

Wake Up Capability specifies events for waking up the system from S3 (Sleep)
state.
Any-key Wake Up From S3 allows any key to wake up the system from S3 (Sleep)
state.
USB Wake-Up From S3 allow a USB device activity to wake up the system from
S3 (Sleep) state.

System Policy sets the system performance. When set to Performance, the CPU
always runs at full speed. When set to Balance, the CPU speed changes
according to the current workload, therefore balancing between performance and
power consumption.

AC Initiation sets if connecting AC power will automatically start or resume the
system.

SATA Mode set to AHCI if your hard disk supports AHCI. AHCI allows you to
take advantage of Advanced Host Controller Interface features. The options are
IDE and AHCI.
CAUTION: Incorrect SATA mode settings can result in hard disk
drive boot failure.

AMT Configuration configures Active Management Technology parameters.
Intel AMT enables or disables Intel® Active Management Technology BIOS
extension execution. AMT allows the system administrator to access an AMT
featured computer remotely.
76
Intel AMT Setup Prompt determines whether the prompt for entering Intel AMT
Setup appears or not during POST. If disabled, users cannot enter Intel AMT
Setup.

Virtualization Technology Setup sets Virtualization Technology parameters.
Intel(R) Virtualization Technology enables or disables Intel® VT (Intel
Virtualization Technology) feature which provides hardware support for processor
virtualization. When enabled, a VMM (Virtual Machine Monitor) can utilize the
additional hardware virtualization capabilities provided by this technology.
Intel(R) VT for Directed I/O (VT-d) enables or disables VT-d (Intel® Virtualization
Technology for Directed I/O). When enabled, VT-d helps enhance Intel platforms
for efficient virtualization of I/O devices.

Graphic Setup sets graphics related options.
DVMT Pre-Allocated sets the amount of pre-allocated (fixed) graphics memory
for use by the internal graphics device.
NOTE: Graphic Setup parameters apply to the internal graphics
device only.

Button Setup
P1 Function specifies the P1 quick button function. When set to Blackout, the
P1 quick button allows you to turn off the LCD backlight and LED indicator.
When set to Quick Btn, the P1 quick button functions as a user customized quick
launch key. When set to Emergency Btn, the P1 quick button serves as the
Emergency button. (“Emergency button” only works with customized applications
that support the specific button.)

Device Configuration enables or disables several hardware components. The
items available for setting depend on your model.
77
Security Menu
The Security menu contains the security settings, which safeguard your system against
unauthorized use.
NOTE:
 You can set the user password only when the supervisor
password has been set.
 If both the administrator and user passwords are set, you
can enter any of them for starting up the system and/or
entering BIOS Setup. However, the user password only allows
you to view/change the settings of certain items.
 A password setting is applied right after it is confirmed.
To cancel a password, leave the password empty by pressing
the Enter key.

Secure Boot Configuration You can access this item only after setting the
Supervisor Password. (This item appears only on Windows 8 models.)
Secure Boot Option enables or disables Secure Boot. Secure Boot is a feature
that helps prevent unauthorized firmware, operating systems, or UEFI drivers
from running at boot time.
Reset to Default resets secure boot variables to manufacturing default.
Change to Customization changes the platform to setup mode and disables Secure
Boot.

Set Supervisor/User Password sets the supervisor/user password. You can set
the supervisor/user password to be required for starting up the system and/or
entering BIOS Setup.

Password on Boot allows you to enable or disable the entering of password for
booting up your system.
78

Set HDD 0 Password sets the password for locking the Primary Master hard disk
drive. After setting a password, the hard disk drive can only be unlocked by
the password no matter where it is installed.

TPM Setup Menu sets various TPM parameters.
TPM Support enables or disables TPM support. TPM (Trusted Platform Module)
is a component on your computer’s mainboard that is specifically designed to
enhance platform security by providing a protected space for key operations and
other security critical tasks.
Change TPM State allows you to select between No Change, Clear, Enable and
Activate, and Disable and Deactivate.
Boot Menu
The Boot menu sets the sequence of the devices to be searched for the operating
system. (See the information on the right side of the menu for keyboard usage.)
Exit Menu
The Exit menu displays ways of exiting BIOS Setup Utility. After finishing with your
settings, you must save and exit so that the changes can take effect.

Exit Saving Changes saves the changes you have made and exits BIOS Setup
Utility.

Exit Discarding Changes exits BIOS Setup Utility without saving the changes you
have made.

Load Setup Defaults loads the factory default values for all the items.

Discard Changes restores the previous values for all the items.

Saves Changes saves the changes you have made.
79
Quick BIOS Settings
During POST, you can quickly access specific BIOS settings using the hot keys
as described below.
Keys
Functions
F10
Opens the Boot menu where you can specify the device to boot
from.
F12
Enables LAN boot.
Ctrl + P
Opens Intel® ME setup (MEBx) menu where you can change
the Intel® Management Engine settings for the computer.
NOTE: The MEBx is intended for use by advanced users. Making
changes in the MEBx configuration program can cause system
problems. The MEBx configuration should only be changed from
default settings to address a specific need.
Ctrl + Alt + F1
Enables Intel® vPRO Remote Assistance to allow remote
configuration. The actual behavior depends on MEBx settings.
Esc
Switches to text mode for displaying POST messages, useful
for maintenance purposes.
80
Chapter 6
Using Getac Software
Getac software includes application programs for specific computer components and
utility programs for overall management.
This chapter describes how to use the programs.
81
G-Manager
G-Manager is a unified user interface utility that allows you to manage and configure
the following:

System

Battery

ECO

Light Sensor

Antenna

Monitoring

GPS Status
Right-click the Getac Utility icon (
G-Manager.
) located on Windows taskbar and select
The G-Manager window appears, containing 7 tabs as described later.
NOTE: Depending on your model, the actual items appearing on
the screen may differ from those shown in this manual.
82
System Tab
The System tab provides system information.
To view specific information, select the component from the list on the left side of
the screen. The information of the selected component will be displayed on the right
side of the screen.
83
Battery Tab
The Battery tab allows you to check the battery status and configure the battery.
The battery items shown in the screen depend on your computer model. You may
see up to two battery items (Battery 1 and Battery 2). Click a battery item to view
the information of the selected battery. Batteries not installed in your computer are
grayed-out.
Battery Information
The upper portion of the screen displays the current status of the selected battery.
NOTE:
 If the AC adapter is connected, some information is not
shown.


When the percentage % Left is less than 10% then the value will
be displayed in red.
When an abnormal battery condition is detected, the battery
information values will be displayed in red.
84
Charging Mode
The lower left portion of the screen allows you to select the charging mode.

Normal Mode – The battery will be fully charged. When remaining charge reaches
below 95%, then charging will start until it is fully charged.

Economy Mode – This mode helps prolong battery life by charging up to 80%
of its total capacity only. It is highly recommended if you are using AC power
most of the time.
Gauge Reset
The lower right portion of the screen contains the battery health bar and provides
the battery calibration function.
The health bar shows the batter’s health by percentage. A low percentage indicates
poor health and therefore the need to perform a gauge reset to calibrate the battery’s
capacity and improve the battery’s performance. The gauge reset process includes
discharging and then fully recharging the battery in two cycles. It can take several
hours.
To perform a gauge reset:
1.
Connect the AC adapter.
2. Click Start, located next to the health bar
3. In the pop-up dialog box, click Yes to start the process. The window as below
appears displaying the progress bar.
85
4. Wait till the process is completed. Click Exit when finished.
ECO Tab
The ECO tab allows you to configure ECO modes (or called power profiles).
86
To put the system into an ECO mode, use the ECO button. (See “Using the Quick
Buttons” in Chapter 2 for information.)
ECO Information
The left portion of the screen lists the available power profiles (Quick, Power Saving,
and Work). Each profile is a combination of power settings that results in different
power consumptions. To change the settings of a profile, select (highlight) the profile
name in the list.
Profile Settings
The right portion of the screen displays the settings of the current selected profile.
You can set up the following items:

WWAN, Bluetooth, Touchscreen, and WLAN

Power Scheme – can be Balanced, High Performance or Power Saver. The
settings here correspond to the settings in Windows. (See Windows Help for
the description to each of the power scheme.)
87
–
can be on or off.
After changing the settings, click Apply or OK to save the changes. To restore the
settings to the default values, click Default.
Light Sensor Tab
The Light Sensor tab allows you to enable automatic keyboard backlight.
88
To have the keypad backlight automatically turn on in poor lighting environment,
click the checkbox Automatic Keyboard Backlit. Click Apply or OK to save the changes.
Antenna Tab
The Antenna tab allows you to set if your system will automatically use the external
GPS or WWAN antenna when connected.
89
Select the checkbox(es) accordingly. Click Apply or OK to save the changes.
Monitoring Tab
The Monitoring tab allows you to configure the monitoring function of G-Manager.
90
Items to Monitor
The left portion of the screen lists the items. Click the checkbox before an item
to include it as a monitored component. Click Apply or OK to save the changes.
NOTE: Different models have different supported monitoring
items; non-supported items cannot be selected (grayed out
items).
Monitoring Options
The right portion of the screen allows you to set how the monitored items are displayed
and how often the monitoring is updated.

Always On Top – allows the monitoring window to remain on top of your display.

Monitoring Interval – sets the frequency of updates on the monitoring window
(1/3/5/10/30 seconds or 1/5/30 minutes).
Click Apply or OK to save the changes.
91
Starting and Stopping the Monitoring
To start monitoring, click START Monitor. The monitoring window similar to the one
below appears displaying requested information at specified intervals.
To stop monitoring, click the Close button at the upper right corner of the monitoring
window or click Stop Monitor on the Monitoring tab page of G-Manager.
GPS Status Tab
The GPS Status tab shows the GPS status for models having the GPS module.
92
To start GPS positioning, click Start GPS. The screen displays:

Ongoing raw data strings in the Message Log section

Overhead satellite positions in the Satellite Map section

Signal strength of the satellites in the Signal Indicator section
When GPS positioning is completed, the Data Summary section shows the GPS
information of the current location.
To stop GPS positioning, click Stop GPS.
93
P1 Quick Button Definition Utility
The P1 button has a pre-assigned function. You can re-define the button following
this procedure:
1.
Run BIOS Setup program to select Quick Btn for the P1 Function item under the
Advanced menu. (See “Advanced Menu” in Chapter 5.) Save and exit the
program.
2. Right-click the Getac utility icon (
Quick Button Definition.
) on the Windows taskbar and select
3. The following window appears. To assign a program to a button, click the Open
button
4. In the Open dialog box, browse to the destination folder and select the desired
program file. Then, click Open to complete.
94
5. A matching program icon will appear in the settings window.
NOTE: You can restore the quick buttons to the default settings
by clicking Get Default.
95
Chapter 7
Caring for the Computer
Taking good care of your computer will ensure a trouble-free operation and reduce
the risk of damage to your computer.
This chapter gives you guidelines covering areas such as protecting, storing, cleaning,
and traveling.
96
Protecting the Computer
To safeguard the integrity of your computer data as well as the computer itself,
you can protect the computer in several ways as described in this section.
Using an Anti-Virus Strategy
You can install a virus-detecting program to monitor potential viruses that could
damage your files.
Using the Cable Lock
You can use a Kensington-type cable lock to protect your computer against theft.
The cable lock is available in most computer stores.
To use the lock, loop the lock cable around a stationary object such as a table.
Insert the lock to the Kensington lock hole and turn the key to secure the lock.
Store the key in a safe place.
97
Taking Care of the Computer
Location Guidelines

For optimal performance, use the computer where the recommended temperature
is between 0 C (32 F) and 55 C (131 F). (Actual operating temperature
depending on product specifications.)

Avoid placing the computer in a location subject to high humidity, extreme
temperatures, mechanical vibration, direct sunlight, or heavy dust. Using the
computer in extreme environments for long periods can result in product
deterioration and a shortened product life.

Operating in an environment with metallic dust is not allowed.

Place the computer on a flat and steady surface. Do not stand the computer
on its side or store it in an upside-down position. A strong impact by dropping
or hitting may damage the computer.

Do not cover or block any ventilation openings on the computer. For example,
do not place the computer on a bed, sofa, rug, or other similar surface.
Otherwise, overheating may occur that results in damage to the computer.

As the computer can become very hot during operation, keep it away from objects
that are vulnerable to heat.

Keep the computer at least 13 cm (5 inches) away from electrical appliances
that can generate a strong magnetic field such as a TV, refrigerator, motor,
or a large audio speaker.

Avoid moving the computer abruptly from a cold to a warm place. A temperature
difference of more than 10 C (18 F) may cause condensation inside the unit,
which may damage the storage media.
98
General Guidelines

Do not expose your skin to the computer when operating it in a very hot or
cold environment.

Do not place heavy objects on top of the computer when it is closed as this
may damage the display.

Do not move the computer simply by grasping the display screen.

The screen surface is easily scratched. Do not use paper towels to clean the
display but use the included soft cloth.

LCD image sticking occurs when a fixed pattern is displayed on the screen for
a prolonged period of time. You can avoid the problem by limiting the amount
of static content on the display. It is recommended that you use a screen saver
or turn off the display when it is not in use.

To maximize the life of the backlight in the display, allow the backlight to
automatically turn off as a result of power management.
Cleaning Guidelines

Never clean the computer with its power on.

Use a soft cloth moistened with water or a non-alkaline detergent to wipe the
exterior of the computer.

Gently wipe the display with a soft, lint-free cloth.

Dust or grease on the touchpad can affect its sensitivity. Clean the pad by
using adhesive tape to remove the dust and grease on its surface.

If water or liquid is split onto the computer, wipe it dry and clean when possible.
Though your computer is water-proof, do not leave the computer wet when you
can dry it.
99

If the computer gets wet where the temperature is 0C (32F) or below, freeze
damage may occur. Make sure to dry the wet computer.
Battery Pack Guidelines

Recharge the battery pack when it is nearly discharged. When recharging, make
sure that the battery pack is fully charged. Doing so may avoid harm to the
battery pack.

The battery pack is a consumable product and the following conditions will shorten
its life:
– when frequently charging the battery pack
– when using, charging, or storing in high temperature condition

To avoid hastening the deterioration of the battery pack thereby prolonging its
useful life, minimize the number of times you charge it so as not to frequently
increase its internal temperature.

Charge the battery pack between 10 C ~ 30 C (50 F ~ 86 F) temperature
range. A higher environment temperature will cause the battery pack’s temperature
to rise. Avoid charging the battery pack inside a closed vehicle and in hot weather
condition. Also, charging will not start if the battery pack is not within the allowed
temperature range.

It is recommended that you do not charge the battery pack more than once
a day.

It is recommended that you charge the battery pack with the computer’s power
off.

To maintain the battery pack’s operating efficiency, store it in a cool dark place
removed from the computer and with 30 % ~ 40 % charge remaining.

Important guidelines when using the battery pack.
When installing or removing the battery pack take note of the following:
– avoid installing or removing the battery pack when the computer is in
100
Sleep mode. Abruptly removing the battery pack may cause loss of
data or the computer may become unstable.
– avoid touching the battery pack terminals or damage may occur,
thereby causing improper operation to it or the computer.
The computer’s input voltage and surrounding temperature will directly affect the
battery pack’s charge and discharge time:
– charging time will be prolonged when the computer is turned on.
To shorten the charging time, it is recommended that you place the
computer in sleep or hibernation mode.
– a low temperature will prolong the charging time as well as hasten
the discharge time.

When using battery power in an extremely low temperature environment, you may
experience shortened operating time and incorrect battery level reading. This
phenomenon comes from the chemical characteristics of batteries. The appropriate
operating temperature for the battery is -10 C ~ 50 C (14 F ~ 122 F).

Do not leave the battery pack in storage for more than six months without
recharging it.
Touchscreen Guidelines

Use the finger or the included stylus on the display. Using a sharp or metallic
object other than your finger or stylus may cause scratches and damage the
display, thereby causing errors.

Use a soft cloth to remove dirt on the display. The touchscreen surface has
a special protective coating that prevents dirt from sticking to it. Not using a
soft cloth may cause damage to the special protective coating on the touchscreen
surface.

Turn off the computer power when cleaning the display. Cleaning the display
with the power on may cause improper operation.

Do not use excessive force on the display. Avoid placing objects on top of the
display as this may cause the glass to break thereby damaging the display.
101

Using the touchscreen during low temperature (less than 5 oC) may cause
a slower response time, this is normal. A normal response time may be restored
upon returning to room temperature.

When there is noticeable discrepancy in the operation of the touchscreen function
(wrong location on intended operation or improper display resolution), refer to
the Windows online Help for instructions on recalibrating the touchscreen display.
102
When Traveling

Before traveling with your computer, make a backup of your hard disk data into
flash disks or other storage devices. As an added precaution, bring along an
extra copy of your important data.

Make sure that the battery pack is fully charged.

Make sure that the computer is turned off and the top cover is securely closed.

Make sure that all the connector covers are closed completely to ensure the
waterproof integrity.

Do not leave objects in between the keyboard and closed display.

Disconnect the AC adapter from the computer and take it with you. Use the
AC adapter as the power source and as a battery-charger.

Hand-carry the computer. Do not check it in as luggage.

If you need to leave the computer in the car, put it in the trunk of the car
to avoid exposing the computer to excessive heat.

When going through airport security, it is recommended that you send the
computer and flash disks through the X-ray machine (the device you set your
bags on). Avoid the magnetic detector (the device you walk through) or the
magnetic wand (the handheld device used by security personnel).

If you plan to travel abroad with your computer, consult your dealer for the
appropriate AC power cord for use in your country of destination.
103
Chapter 8
Troubleshooting
Computer problems can be caused by hardware, software, or both. When you
encounter any problem, it might be a typical problem that can easily be solved.
This chapter tells you what actions to take when solving common computer problems.
104
Preliminary Checklist
Here are helpful hints to follow before you take further actions when you encounter
any problem:

Try to isolate which part of the computer is causing the problem.

Make sure that you turn on all peripheral devices before turning on the computer.

If an external device has a problem, make sure that the cable connections are
correct and secure.

Make sure that the configuration information is properly set in the BIOS Setup
program.

Make sure that all the device drivers are correctly installed.

Make notes of your observations. Are there any messages on the screen? Do
any indicators light? Do you hear any beeps? Detailed descriptions are useful
to the service personnel when you need to consult one for assistance.
If any problem persists after you follow the instructions in this chapter, contact an
authorized dealer for help.
105
Solving Common Problems
Battery Problems
The battery does not charge (Battery Charge indicator does not light amber).

Make sure that the AC adapter is properly connected.

Make sure that the battery is not too hot or cold. Allow time for the battery
pack to return to room temperature.

If the battery doesn't charge after it has been stored in very low temperatures,
try disconnecting and reconnecting the AC adapter to solve the problem.

Make sure that the battery pack is installed correctly.

Make sure that the battery terminals are clean.
The operating time of a fully charged battery becomes shorter.

If you often partially recharge and discharge, the battery might not be charged
to its full potential. Initialize the battery to solve the problem.
The battery operating time indicated by the battery meter does not match the
actual operating time.

The actual operating time can be different from the estimated time, depending
on how you are using the computer. If the actual operating time is much less
than the estimated time, initialize the battery.
Bluetooth Problems
I cannot connect to another Bluetooth-enabled device.

Make sure that both devices have activated Bluetooth feature.

Make sure that the distance between the two devices is within the limit and
that there are no walls or other obstructions between the devices.
106

Make sure that the other device is not in “Hidden” mode.

Make sure that both devices are compatible.
Display Problems
Nothing appears on the screen.

During operation, the screen may automatically turn off as a result of power
management. Press any key to see if the screen comes back.

The brightness level might be too low. Increase brightness.

The display output might be set to an external device. To switch the display
back to the LCD, press the Fn+F5 hot key or change the display through the
Display Settings Properties.
The characters on the screen are dim.

Adjust the brightness and/or contrast.
The display brightness cannot be increased.

As a protection, the display brightness will be fixed at a low level when the
surrounding temperature is too high or too low. It is not a malfunction in this
situation.
Bad dots appear on the display at all times.

A small number of missing, discolored, or bright dots on the screen are an
intrinsic characteristic of TFT LCD technology. It is not regarded as a LCD defect.
DVD Drive Problems
The DVD drive cannot read a disc.

Make sure that the disc is correctly seated in the tray, with the label facing
up.
107

Make sure that the disc is not dirty. Clean the disc with a disc cleaning kit,
available in most computer stores.

Make sure that the computer supports the disc or the files contained.
You cannot eject a disc.

The disc is not properly seated in the drive. Manually release the disc by inserting
a small rod, such as a straightened paperclip, into the drive’s manual eject
hole and pushing firmly to release the tray.
Hardware Device Problems
The computer does not recognize a newly installed device.

The device may not be correctly configured in the BIOS Setup program. Run
the BIOS Setup program to identify the new type.

Make sure if any device driver needs to be installed. (Refer to the documentation
that came with the device.)

Make sure if the device needs any jumper or switch settings. (Refer to the
documentation that came with the device.)

Check the cables or power cords for correct connections.

For an external device that has its own power switch, make sure that the power
is turned on.
108
Hard Disk Drive Problems
The hard disk drive error message appears on the screen.

The hard disk drive has defects. Ask your dealer for help.
The hard disk drive operations seem slow.

The data files stored on the hard disk drive may be fragmented. Defragment
the drive. (See Windows online help for instructions.).
The hard disk drive in-use indicator glows without blinking.

The data files stored on the hard disk drive may be fragmented. Defragment
the drive. (See Windows online help for instructions.).
Keyboard and Touchpad Problems
The keyboard does not respond.

Try connecting an external keyboard. If it works, contact an authorized dealer,
as the internal keyboard cable might be loose.
Water or liquid is spilt into the keyboard.

Immediately turn off the computer and unplug the AC adapter. Then turn the
keyboard upside down to drain the liquid out of the keyboard. Make sure to
clean up any part of the spill you can get to. Though the keyboard of your
computer is spill-proof, liquid will remain in the keyboard enclosure if you don’t
remove it. Wait for the keyboard to air dry before using the computer again.
The touchpad does not work, or the pointer is difficult to control with the
touchpad.

Make sure that the touchpad is clean.
109
LAN Problems
I cannot access the network.

Make sure that the LAN cable is properly connected to the RJ-45 connector
and the network hub.

Make sure that the network configuration is appropriate.

Make sure that the user name or password is correct.
Power Management Problems
The computer does not enter Sleep or Hibernation mode automatically.

If you have a connection to another computer, the computer does not enter
Sleep or Hibernation mode if the connection is actively in use.

Make sure that the Sleep or Hibernation time-out is enabled.
The computer does not enter Sleep or Hibernation mode immediately.

If the computer is performing an operation, it normally waits for the operation
to finish.
The computer does not resume from Sleep or Hibernation mode.

The computer automatically enters Sleep or Hibernation mode when the battery
pack is empty. Do any one of the following:
 Connect the AC adapter to the computer.
 Replace the empty battery pack with a fully charged one.
Software Problems
An application program does not work correctly.

Make sure that the software is correctly installed.
110

If an error message appears on the screen, consult the software program’s
documentation for further information.

If you are sure the operation has stop, reset the computer. (See “Resetting
the Computer” later in this chapter.)
Sound Problems
No sound is produced.

Make sure that the volume control is not set too low.

Make sure that the computer is not in Sleep mode.

If using an external speaker, make sure that the speaker is properly connected.
Distorted sound is produced.

Make sure that the volume control is not set too high or too low. In most cases,
a high setting can cause the audio electronics to distort the sound.
The sound system does not record.

Adjust the playback or recording sound levels.
Startup Problems
When you turn on the computer, it does not seem to respond.

Make sure that either the AC adapter is connected or the battery has power.

For models with the “HDD preheat” feature: When turning on the computer in an
extremely low temperature environment, the computer will heat up the hard disk
before starting up. The Num Lock indicator glows amber to indicate the heater
is on. Wait till the heating is finished. However, if external AC power is not
available and the remaining battery power is too low for the heating to complete,
the computer may not start up. In case the computer fails to start up, turn
off the computer and leave it in room temperature for about an hour before
trying to turn it on again.
111
When you turn on the computer, it stops after POST.

Restart your computer.
WLAN Problems
I cannot use the WLAN feature.

Make sure that the WLAN feature is turned on.
Transmission quality is poor.

Your computer may be in an out-of-range situation. Move your computer closer
to the Access Point or another WLAN device it is associated with.

Check if there is high interference around the environment and solve the problem
as described next.
Radio interference exists.

Move your computer away from the device causing the radio interference such
as microwave oven and large metal objects.

Plug your computer into an outlet on a different branch circuit from that used
by the affecting device.

Consult your dealer or an experienced radio technician for help.
I cannot connect to another WLAN device.

Make sure that the WLAN feature is turned on.

Make sure that the SSID setting is the same for every WLAN device in the
network.

Your computer is not recognizing changes. Restart the computer.

Make sure that the IP address or subnet mask setting is correct.
112
I cannot communicate with the computer in the network when Infrastructure
mode is configured.

Make sure that the Access Point your computer is associated with is powered
on and all the LEDs are working properly.

If the operating radio channel is in poor quality, change the Access Point and
all the wireless station(s) within the BSSID to another radio channel.

Your computer may be in an out-of-range situation. Move your computer closer
to the Access Point it is associated with.

Make sure that your computer is configured with the same security option
(encryption) to the Access Point.

Use the Web Manager/Telnet of the Access Point to check whether it is connected
to the network.

Reconfigure and reset the Access Point.
I cannot access the network.

Make sure that the network configuration is appropriate.

Make sure that the user name or password is correct.

You have moved out of range of the network.

Turn off power management.
Other Problems
The date/time is incorrect.

Correct the date and time via the operating system or BIOS Setup program.

After you have performed everything as described above and still have the
incorrect date and time every time you turn on the computer, the RTC
(Real-Time Clock) battery is at the end of its life. Call an authorized dealer
to replace the RTC battery.
113
Resetting the Computer
You may have to reset (reboot) your computer on some occasions when an error
occurs and the program you are using hangs up.
If you are sure the operation has stopped and you cannot use the “restart” function
of the operating system, reset the computer
Reset the computer by any of these methods:

Press Ctrl+Alt+Del on the keyboard. This opens the Ctrl-Alt-Del screen where
you can select actions including Restart.

If the above action does not work, press and hold the power button for more
than 5 seconds to force the system to turn off. Then turn on the power again.
114
System Recovery
System Restore, Refresh, or Reset (for Windows 8
Models)
If you’re having problems with your Windows 8 computer, you can try to restore,
refresh, or reset it.
To restore your computer to an earlier point in time:
1.
Enter Recovery in the search box.
2. Click Settings, and then click Recovery.
3. Click Open System Restore.
To refresh your computer without affecting your files:
1.
Open the Charms Bar of Windows.
2. Click Settings  Change PC Settings  Update and recovery  Recovery.
3. Under Refresh your PC without affecting your files, click Get started.
To remove everything and reinstall Windows:
1.
Open the Charms Bar of Windows.
2. Click Settings  Change PC Settings  Update and recovery  Recovery.
3. Under Remove everything and reinstall Windows, click Get started.
115
System Recovery (a Tool for Windows 7 Models)
Use System Recovery when:

The Windows 7 operating system does not start at all.

You want to restore the system to the factory state.
WARNING:
 Using this feature will reinstall Windows to your system and
configure it to the system’s factory default settings. All
data on the hard disk drive will be lost.
 Make sure that power is not interrupted during the recovery
process. An unsuccessful recovery may result in Windows
startup problems.
To run System Recovery:
1.
Connect the AC adapter.
2. Turn on the computer. During system startup when the following screen appears,
press Ctrl + Alt + F2 keys for four second.
3. In the screen that appears, select Recovery to start the recovery process.
116
4. The progress bar shows the percentage completed. When it reaches 100%, the
system turns off.
5. Turn on the computer. The Windows setup wizard starts. Follow the onscreen
prompts to continue.
6. When the system restarts, the installer screen appears. The installer will perform
system hardware detection and driver installation.
117
7. When completed, the system restarts and displays Windows desktop.
118
Using the Driver Disc
The Driver disc contains drivers and utilities required for specific hardware in your
computer.
Since your computer comes with drivers and utilities pre-installed, you normally do
not need to use the Driver disc. In case you want to manually install Windows,
you will have to install the drivers and utilities one by one after installing Windows.
To manually install drivers and utilities:
1.
Start up the computer.
2. Insert the Driver disc. Make sure you use the disc that matches the Windows
version of your computer.
3. The autorun program should automatically start. You will see the installation menu.
Click NEXT to go to the next page if there is more than one.
4. To install a driver or utility, just click the particular button and follow the onscreen
instructions to complete the installation.
119
Appendix A
Specifications
NOTE: Specifications are subject to change without any prior
notice.
Parts
CPU
Specifications
Intel® Core™ i5-4300M vPro™ Processor 2.6GHz, Max. 3.3GHz with Intel®
Turbo Boost Technology, 3MB L3 Intel® Smart Cache
Intel® Core™ i7-4600M vPro™ Processor2.9GHz, Max 3.6GHz, with Intel®
Turbo Boost Technology, 4MB L3 Intel® Smart Cache
Chipset
Intel® QM87
BIOS
UEFI, supporting ACPI, Fingerprint security, SmartCard security, TPM, vPro,
Asset Tag, and NIST
RAM (system)
2 × 204-pin SO-DIMM sockets for 4GB/8GB DDR3L, 1600MHz
Display
Panel
13.3-inch (4:3) TFT LCD, resolution up to 1024×768 XGA, with light sensor
as default feature
Can come with one of the below options:
 Sunlight-readable (1400 nits) touchscreen
 Sunlight-readable (700 nits) screen with protection glass
Video
controller
Intel® HD Graphics 4600
Features
Azalia interface, 2 channel analog output, internal microphone
Speaker
1.5 watt (8 ohm) stereo × 2
Microphone
Integrated microphone
Audio
Keyboard
Standard keys with numeric pad keys, 12 function keys, special Fn (Function)
key and Windows keys, with backlight (option)
Pointing device
Glide touchpad with 2 buttons, scroll bar
Storage
Hard disk drive SATA III interface, 500GB, 128GB /256GB SSD (solid-state disk) (option)
120
Parts
device
DVD drive
Specifications
SATA interface, Super-Multi DVD drive
Card slots
SecureDigital card
PCMCIA CardBus Type II
ExpressCard/54
Smart Card
I/O ports
USB 3.0, eSATA/ USB 3.0 combo x 2, serial (RS-232) × 2, VGA, HDMI,
RJ-45, headphone out, microphone, mini IEEE 1394a , docking (80 pin)
LAN
Intel® Clarkville-LM Gigabit Network Connection, 10/100/1000 Mbps,
supporting Intel® AMT 9.0 (vPro™ brand)
Wireless LAN and
Bluetooth
Intel (Wilkins Peak 2) 802.11 AC + Bluetooth combo (7260 AC), compliant
with IEEE 802.11a/b/g/n/ac, Bluetooth 4.0 + EDR Class 1
GPS (option)
GPS module, GPS pass-through
WWAN (option)
WCDMA/HSDPA/LTE, external accessible SIM card slot, WWAN
pass-through
Security
Kensington lock
TPM 1.2
Fingerprint scanner
Smart Card Reader
Power
AC adapter
Universal AC adapter 90 W; input: 100240 V, output: 19 V
Battery
Li-ion smart battery 9-cell 8700 mAH / 10.8 V
Dimension (W×D)
303.5×298×60 mm (11.9×11.7×2.36 inch) with handle
Weight
3.5 kg (7.7 lb)
121
Appendix B
Regulatory Information
This appendix provides regulatory statements and safety notices on your computer.
NOTE: Marking labels located on the exterior of your computer
indicate the regulations that your model complies with. Please
check the marking labels and refer to the corresponding
statements in this appendix. Some notices apply to specific
models only.
122
On the Use of the System
Class B Regulations
USA
Federal Communications Commission Radio Frequency Interference Statement
NOTE:
This equipment has been tested and found to comply with the limits for a Class
B digital device pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the
following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the manufacturer could void
the user’s authority to operate the equipment.
Please note:
The use of a non-shielded interface cable with this equipment is prohibited.
123
Canada
Canadian Department of Communications
Radio Interference Regulations Class B Compliance Notice
This Class B digital apparatus meets all requirements of the Canada
Interference-Causing equipment regulations.
Cet appareil numérique de Classe B respecte toutes les exigences du Règlement
Canadien sur le matériel brouileur.
This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe B prescrites dans le
Règlement sur le brouillage radioélectrique édicté par le ministère des Communications
du Canada.
ANSI Warning
Equipment approved for ANSI/ISA 12.12.01, Nonincendive Electrical Equipment for
use in Class 1, Division 2, Group A, B, C, and D.
Maximum ambient temperature: -25C55C; Temperature code: T5

WARNING: To prevent ignition of a hazardous atmosphere, batteries must only
be changed or charged in an area known to be non-hazardous.

EXPLOSION HARZARD WARNING: External connections/hubs through the connectors
as mentioned (USB connector, Ethernet connector, phone connector, video port,
serial port, power supply connector, microphone jack, headphones jack, and
buttons/switches) and super multi DVD/combo drive are not to be used in a
hazardous location.

Power adapter shall not be used in hazardous locations.
124
Safety Notices
About the Battery
Caution Texts Concerning Lithium Batteries
DANISH
ADVARSEL! Lithiumbatteri – Eksplosionsfare ved fejlagtig håndtering. Udskiftning må
kun ske med batteri af samme fabrikat og type. Levér det brugte batteri tilbage
til leverandøren.
NORWEGIAN
ADVARSEL: Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype
eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte batterier kasseres i
henhold til fabrikantens instruksjoner.
SWEDISH
VARNING: Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en
ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt
fabrikantens instruktion.
FINNISH
VAROITUS: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo
ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan
ohjeiden mukaisesti.
ENGLISH
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with
the same or equivalent type recommended by the equipment manufacturer. Discard
used batteries according to manufacturer's instructions.
DEUTSCH
VORSICHT: Explosionsgefahr bei unsachgemäßem Austausch der Batterie. Ersatz nur
durch denselben oder einen vom Hersteller empfohlenen gleich-wertigen Typ.
Entsorgung gebrauchter Batterien nach Angaben des Herstellers.
FRENCH
ATTENTION: II y a danger d’explosion s’il y a remplacement incorrect de la batterie.
125
Remplacer uniquement avec une batterie du même type ou d’un type équivalent
recommandé par le constructeur. Mettre au rebut les batteries usagées conformément
aux instructions du fabricant.
Attention (for USA Users)
The product that you have purchased contains a rechargeable battery. The battery
is recyclable. At the end of its useful life, under various state and local laws, it
may be illegal to dispose of this battery into the municipal waste stream. Check
with your local solid waste officials for details in your area for recycling options or
proper disposal.
About the AC Adapter

Use only the AC adapter supplied with your computer. Use of another type of
AC adapter will result in malfunction and/or danger.

Do not use the adapter in a high moisture environment. Never touch the adapter
when your hands or feet are wet.

Allow adequate ventilation around the adapter when using it to operate the device
or charge the battery. Do not cover the AC adapter with paper or other objects
that will reduce cooling. Do not use the AC adapter while it is inside a carrying
case.

Connect the adapter to a proper power source. The voltage requirements are
found on the product case and/or packaging.

Do not use the adapter if the cord becomes damaged.

Do not attempt to service the unit. There are no serviceable parts inside. Replace
the unit if it is damaged or exposed to excess moisture.
126
127
On the Use of the RF Device
USA and Canada Safety Requirements and Notices
MPORTANT NOTE: To comply with FCC RF exposure compliance requirements, the antenna
used for this transmitter must be installed to provide a separation distance of at least
20 cm from all persons and must not be co-located or operating in conjunction with
any other antenna or transmitter.
Radio Frequency Interference Requirements and SAR
This device meets the government’s requirements for exposure to radio waves.
This device is designed and manufactured not to exceed the emission limits for exposure
to radio frequency (RF) energy set by the Federal Communications Commission of
the U.S. Government.
This device complies with FCC radiation exposure limits set forth for an uncontrolled
environment.
For the SAR regulation, the user must maintain a spacing of at least 20-cm from
the antenna when in use.
EMC Requirements
This device uses, generates and radiates radio frequency energy. The radio frequency
energy produced by this device is well below the maximum exposure allowed by
the Federal Communications Commission (FCC).
This device complies with the limits for a Class B digital device pursuant to Part
15 subpart C of the FCC Rules and Regulations. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that
may cause undesired operation.
128
The FCC limits are designed to provide reasonable protection against harmful
interference when the equipment is installed and used in accordance with the
instruction manual and operated in a commercial environment. However, there is
no guarantee that interference will not occur in a particular commercial installation,
or if operated in a residential area.
If harmful interference with radio or television reception occurs when the device is
turned on, the user must correct the situation at the user’s own expense. The user
is encouraged to try one or more of the following corrective measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.
CAUTION: The Part 15 radio device operates on a non-interference basis with other
devices operating at this frequency. Any changes or modification to said product
not expressly approved by the manufacturer could void the user’s authority to operate
this device.
Canada Radio Frequency Interference Requirements
To prevent radio interference to the licensed service, this device is intended to be
operated indoors and away from windows to provide maximum shielding. Equipment
(or its transmit antenna) that is installed outdoors is subject to licensing.
Pour empêcher que cet appareil cause du brouillage au service faisant l'objet d'une
licence, il doit être utilisé à l'intérieur et devrait être placé loin des fenêtres afin
de fournir un écran de blindage maximal. Si le matériel (ou son antenne d'émission)
est installé à l'extérieur, il doit faire l'objet d'une licence.
129
European Union CE Marking and Compliance
Notices
Statements of Compliance
English
This product follows the provisions of the European Directive 2014/53/EU.
Danish
Dette produkt er i overensstemmelse med det europæ iske direktiv 2014/53/EU.
Dutch
Dit product is in navolging van de bepalingen van Europees Directief 2014/53/EU.
Finnish
Tämä tuote noudattaa EU-direktiivin 2014/53/EU määräyksiä.
French
Ce produit est conforme aux exigences de la Directive Européenne 2014/53/EU.
German
Dieses Produkt entspricht den Bestimmungen der Europäischen Richtlinie
2014/53/EU.
Greek
To προϊόν αυτό πληροί τις προβλέψεις της Ευρωπαϊκής Οδηγίας
2014/53/EU.
Icelandic
Þ essi vara stenst reglugerð Evrópska Efnahags Bandalagsins númer 2014/53/EU.
Italian
Questo prodotto è conforme alla Direttiva Europea 2014/53/EU.
Norwegian
Dette produktet er i henhold til bestemmelsene i det europeiske direktivet
2014/53/EU.
130
Portuguese
Este produto cumpre com as normas da Diretiva Européia 2014/53/EU.
Spanish
Este producto cumple con las normas del Directivo Europeo 2014/53/EU.
Swedish
Denna produkt har tillverkats i enlighet med EG-direktiv 2014/53/EU.
Notices
CE Max power:
WLAN 2.4G: 16.4 dBm
WLAN 5G: 16.82 dBm
BT: 5.6 dBm
WWAN: 31.9 dBm
The device is restricted to indoor use only when operating in the 5150 to 5350
MHz frequency range.
AT
BE
BG
HR
CY
CZ
DK
EE
FI
FR
DE
EL
HU
IE
IT
LV
LT
LU
MT
NL
PL
PT
RO
SK
SI
ES
SE
UK
Waste Electrical and Electronic Equipment (WEEE)
This symbol means that according to local laws and regulations your
product and/or its battery shall be disposed of separately from
household waste. When this product reaches its end of life, take it
to a collection point designated by local authorities. Proper recycling
of your product will protect human health and the environment.
131
User Notification of Take-back Service
To Institutional (B2B) Users in United States:
Getac believes in providing our institutional customers with easy-to-use solutions to
recycle your Getac-brand products for free. Getac understands the institutional
customers will likely be recycling multiple items at once and as such. Getac wants
to make the recycling process for these larger shipments as streamlined as possible.
Getac works with recycling vendors with the highest standards for protecting our
environment, ensuring worker safety, and complying with global environmental laws.
Our commitment to recycling our old equipment grows out of our work to protect
the environment in many ways.
Please see the product type below for information on Getac product, battery and
packaging recycling in USA.

For Product Recycling:
Your portable Getac products contain hazardous materials. While they pose no
risk to you during normal use, they should never be disposed with other wastes.
Getac provides a free take-back service for recycling your Getac products. Our
electronics recycler will provide competitive bids for recycling non-Getac products
as well.

For Battery Recycling:
The batteries used to power your portable Getac products contain hazardous
materials. While they pose no risk to you during normal use, they should never
be disposed with other wastes. Getac provides a free take-back service for
recycling your batteries from Getac products.

For Packaging Recycling:
Getac has chosen the packaging materials used to transport our products carefully,
to balance the requirements of shipping the product to you safely while minimizing
the amount of material used. The materials used in our packaging are designed
to be recycled locally.
132
If you have the above for recycling, please contact our recycler, All Green Electronics
Recycling, LLC. For more information on recycling, visit the website
http://www.allgreenrecycling.com.
133
ENERGY STAR 6.1
ENERGY STAR® is a government program that offers businesses and consumers
energy-efficient solutions, making it easy to save money while protecting the
environment for future generations.
Please reference ENERGY STAR® related information from
http://www.energystar.gov.
As an ENERGY STAR® Partner, Getac Technology Corporation has determined that
this product meets the ENERGY STAR® guidelines for energy efficiency.
An ENERGY STAR® qualified computer uses 70 % less electricity than computers without
enabled power management features.
Earning the ENERGY STAR®

When every home office is powered by equipment that has earned the ENERGY
STAR® , the change will keep over 289 billion pounds of greenhouse gases out
of the air.

If left inactive, ENERGY STAR® qualified computers enter a low-power mode
and may use 15 watts or less. New chip technologies make power management
features more reliable, dependable, and user-friendly than even just a few years
ago.
134

Spending a large portion of time in low-power mode not only saves energy,
but helps equipment run cooler and last longer.

Businesses that use ENERGY STAR® enabled office equipment may realize
additional savings on air conditioning and maintenance.

Over its lifetime, ENERGY STAR® qualified equipment in a single home office
(e.g., computer, monitor, printer, and fax) can save enough electricity to light
an entire home for more than 4 years.

Power management (“sleep settings”) on computers and monitors can result
in much savings annually.
Remember, saving energy prevents pollution
Because most computer equipment is left on 24 hours a day, power management
features are important for saving energy and are an easy way to reduce air pollution.
By using less energy, these products help lower consumers’ utility bills, and prevent
greenhouse gas emissions.
Getac Product Compliance
All Getac products with ENERGY STAR® logo comply with the ENERGY STAR®
standard, and the power management feature is enabled by default. As recommended
by the ENERGY STAR® program for optimal energy savings, the computer is
automatically set to sleep after 15 minutes (in battery mode) and 30 minutes (in
AC mode) of user inactivity. To wake up the computer, press the power button.
If you want to configure power management settings such as inactivity time and
ways to initiate/end Sleep mode, go to Power Options by right-clicking the battery
icon on the Windows taskbar and then selecting Power Options in the pop-up menu.
Please visit http://www.energystar.gov/powermanagement for detail information on
power management and its benefits to the environment.
135
Battery Recycling
For the U.S. and Canada only:
To recycle the battery, please go to the RBRC Call2Recycle website or use the
Call2Recycle Helpline at 800-822-8837.
Call2Recycle® is a product stewardship program providing no-cost battery and
cellphone recycling solutions across the U.S. and Canada. Operated by Call2Recycle,
Inc., a 501(c)4 nonprofit public service organization, the program is funded by
battery and product manufacturers committed to responsible recycling. See more at:
http://www.call2recycle.org
136

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