Getac V100 G4 English Manual

2014-07-05

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V100

USER’S MANUAL

Rugged Mobile Computing Solutions

March 2013

TRADEMARKS
All brand and product names are trademarks or registered trademarks of
their respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at
www.getac.com.

Table of Contents
Chapter 1

Getting Started ............................................................. 1-1
Getting the Computer Running ............................................. 1-2
Unpacking ........................................................................... 1-2
Connecting to AC Power .................................................... 1-3
Opening and Closing the Cover ........................................ 1-4
Operating in Tablet Mode ................................................. 1-6
Turning On and Off the Computer ................................... 1-8
Taking a Look at the Computer ............................................. 1-9
Front Components .............................................................. 1-9
Rear Components ............................................................. 1-11
Right-Side Components.................................................... 1-12
Left-Side Components ...................................................... 1-13
Top-open Components..................................................... 1-14
Bottom Components ........................................................ 1-16
Using Accessories .................................................................. 1-17
Using the Tether ............................................................... 1-17
Attaching the Handgrip Strap ......................................... 1-18
Attaching the Shoulder Strap .......................................... 1-18

Chapter 2

Operating Your Computer ............................................ 2-1
Using the Internal Keyboard .................................................. 2-2
Typewriter Keys .................................................................. 2-2
Cursor-Control Keys ............................................................ 2-2
Numeric Keypad ................................................................. 2-3
Function Keys ...................................................................... 2-4

Fn Key .................................................................................. 2-4
Hot Keys .............................................................................. 2-4
Using the Touchpad ................................................................ 2-6
Configuring the Touchpad................................................. 2-8
Navigating on the Screen ....................................................... 2-9
Using the Touchscreen ....................................................... 2-9
Using Multi-touch Gestures ............................................. 2-10
Using the Dual Mode Display (Optional) ........................ 2-12
Using Landscape or Portrait View ................................... 2-14
Using the Input Panel ........................................................... 2-16
Using the Network Features.................................................. 2-17
Using the Modem ............................................................. 2-17
Using the LAN ................................................................... 2-18
Using the Wireless LAN .................................................... 2-18
Using the Bluetooth Feature ................................................ 2-21
Turning Off/On the Bluetooth Radio .............................. 2-21
Connecting to another Bluetooth Device ....................... 2-21
Using the WWAN Feature (Optional) .................................. 2-23
Installing a SIM Card ......................................................... 2-23
Turning Off/On the WWAN Radio .................................. 2-24
Connecting to WWAN Network ...................................... 2-25
Using the Fingerprint Scanner (Optional) ........................... 2-26
Chapter 3

Managing Power ........................................................... 3-1
AC Adapter .............................................................................. 3-2
Battery Pack ............................................................................. 3-3
Charging the Battery Pack ................................................. 3-3
Initializing the Battery Pack ............................................... 3-4
Checking the Battery Level ................................................ 3-4
Replacing the Battery Pack ................................................ 3-5
Battery Low Signals and Actions ....................................... 3-7
Power Management ............................................................... 3-8
Hibernation ......................................................................... 3-9
Power-Saving Tips ................................................................. 3-10

Chapter 4

Expanding Your Computer ........................................... 4-1
Connecting an External Monitor ........................................... 4-2
Connecting a Serial Device ..................................................... 4-3
Connecting a USB Device ....................................................... 4-4
Connecting an IEEE 1394 Device ............................................ 4-5
Connecting Audio Devices ..................................................... 4-6
Using ExpressCards.................................................................. 4-7
Using PC Cards......................................................................... 4-9
Using Smart Cards (Optional) ............................................... 4-11
Using SD Cards ...................................................................... 4-12
System Memory Upgrade ..................................................... 4-13

Chapter 5

Using BIOS Setup and System Recovery......................5-1
BIOS Setup ............................................................................... 5-2
When and How to Use ....................................................... 5-2
Information Menu .............................................................. 5-3
Main Menu .......................................................................... 5-4
Advanced Menu .................................................................. 5-5
Security Menu ................................................................... 5-11
Boot Menu ........................................................................ 5-13
Exit Menu .......................................................................... 5-14
System Recovery .................................................................... 5-15

Chapter 6

Using Getac Software ................................................... 6-1
Using the OSD Control Panel ................................................. 6-2
Quick Button Setup ............................................................ 6-6
Using Button Manager ........................................................... 6-8
Using G-Manager .................................................................. 6-10
Starting G-Manager.......................................................... 6-10
System Tab ........................................................................ 6-11
Battery Tab ........................................................................ 6-12
ECO Tab ............................................................................. 6-14
ECO Information ............................................................... 6-15
Light Sensor Tab ............................................................... 6-16
Antenna Tab ..................................................................... 6-17
iii

Ignition Tab ....................................................................... 6-18
Monitoring Tab ................................................................. 6-19
GPS Status Tab .................................................................. 6-21
Using Getac Camera.............................................................. 6-22
Taking Pictures .................................................................. 6-24
Using View Mode ............................................................. 6-26
Camera Settings ................................................................ 6-29

Chapter 7

Caring for the Computer .............................................. 7-1
Protecting the Computer ....................................................... 7-2
Using an Anti-Virus Strategy ............................................. 7-2
Using Action Center (for Windows 7) ............................... 7-2
Using the Cable Lock .......................................................... 7-3
Taking Care of the Computer ................................................ 7-4
Location Guidelines ............................................................ 7-4
General Guidelines ............................................................. 7-4
Cleaning Guidelines ............................................................ 7-5
Battery Pack Guidelines...................................................... 7-5
Touchscreen Guidelines...................................................... 7-7
When Traveling ....................................................................... 7-8

Chapter 8

Troubleshooting ............................................................ 8-1
Preliminary Checklist............................................................... 8-2
Solving Common Problems .................................................... 8-3
Battery Problems ................................................................ 8-3
Bluetooth Problems ............................................................ 8-3
Display Problems ................................................................. 8-4
Hardware Device Problems ................................................ 8-5
Hard Disk Drive Problems................................................... 8-5
Keyboard, Mouse, and Touchpad Problems ..................... 8-6
LAN Problems ...................................................................... 8-6
Power Management Problems .......................................... 8-7
Software Problems ............................................................. 8-7
Sound Problems .................................................................. 8-8
Startup Problems ................................................................ 8-8

WLAN Problems .................................................................. 8-9
Other Problems ................................................................. 8-11
Resetting the Computer ....................................................... 8-12
Appendix A Specifications ............................................................... A-1
Appendix B Regulatory Information .............................................. B-1
On the Use of the System ....................................................... B-2
Class B Regulations ............................................................. B-2
Safety Notices ..................................................................... B-3
On the Use of the RF Device .................................................. B-7
USA and Canada Safety Requirements and Notices ........ B-7
European Union CE Marking and Compliance Notices.. B-10
User Notification of Take-back Service ............................... B-14

Chapter 1

Getting Started
Congratulations on purchasing this rugged computer.
This chapter first tells you step by step how to get the computer up and
running. Then, you will find a section briefly introducing the external
components of the computer.

Getting Started

1-1

Getting the Computer Running
This section guides you through the procedures for getting the computer
ready for operation.

Unpacking
After unpacking the shipping carton, you should find these standard items:


Notebook computer



Accessories:
− AC adapter
− AC power cord
− Shoulder strap
− Handgrip strap
− Stylus and tether
− Digitizer pen (option)
− Driver disc
− Documents

Inspect all the items. If any item is damaged or missing, notify your dealer
immediately.
Keep the shipping carton and packing materials in case you need to ship or
store the computer in the future.

1-2

Getting Started

Connecting to AC Power
The computer operates either on the external AC power or internal battery
power. It is suggested that you use AC power when you start up the
computer for the very first time.
CAUTION: Use only the AC adapter included with your computer. Using
other AC adapters may damage the computer.
1. Plug the DC cord of the AC adapter to the power connector of the
computer ().
2. Plug the female end of the AC power cord to the AC adapter and the
male end to an electrical outlet ().

3. When the AC adapter is connected, power is being supplied from the
electrical outlet to the AC adapter and onto your computer. Now, you
are ready to turn on the computer.
CAUTION:
 When you disconnect the AC adapter, disconnect from the electrical
outlet first and then from the computer. A reverse procedure may
damage the AC adapter or the computer.
 When unplugging the connector, always hold the plug head. Never pull
on the cord.

Getting Started

1-3

NOTE: When the AC adapter is connected, it also charges the battery pack.
For information on using battery power, see Chapter 3.

Opening and Closing the Cover
Open the top cover by pulling up on latch A and releasing latch B () and
lifting up the cover (). You can tilt the cover forward or backward for
optimal viewing clarity.

Latch B

Latch A

1-4

Getting Started

Close the top cover by closing the display (). Then position latch B on the
display side and bring latch A down () to fix the display in place.

Latch B

Latch A

Getting Started

1-5

Operating in Tablet Mode
In addition to being used as a regular notebook computer (Laptop mode),
your computer can also be operated in Tablet mode. In Tablet mode, you
operate the computer with a stylus or digitizer pen, or a fingertip, instead of
a keyboard or mouse.
1. Open the top cover so that it is almost perpendicular with the keyboard
of the computer.
2. Turn the display counter-clockwise by 165o.

CAUTION: Do not rotate the display more than 165o, or attempt to rotate
the display clockwise.
3. Close the computer with the display facing up (). Then pull up on the
latch A.

1-6

Getting Started

4. Position the latch B on the display side, then bring latch A down () to
fix the display in place.

Latch B

Latch A

In Tablet mode, the computer can be operated while holding it as shown. A
handgrip strap is supplied to help you hold the computer. (See “Attaching
the Handgrip Strap” in this chapter for installation instructions.)

Getting Started

1-7

Turning On and Off the Computer
Turning On
Press the power button (
). Each time the computer is turned on, it
performs a Power-On Self Test (POST), and the operating system such as
Windows should start.

Turning Off
When you finish a working session, you can stop the system by turning off
the power or leaving it in Sleep or Hibernation mode:
To...

Do this...

Power off
(Shutdown)

Use the Windows Start menu in the lower left and follow
the shutdown procedure.

Sleep

Press the power button*.
–or–
Use the Windows Start menu to put the computer in Sleep
mode.

Hibernate

Use the Windows Start menu to put the computer in
Hibernation mode. (See “Hibernation” in Chapter 3 for
more information.)

* “Sleep” is the default setting of the power button. You may change what
the power button does in Windows Control Panel.
1-8

Getting Started

Taking a Look at the Computer
NOTE: Depending on the model you purchased, the appearance of your
computer may not be exactly the same as those shown in this manual.
CAUTION: You need to open the protective covers to access the connectors
or devices inside. When not accessing a connector or device, make sure to
close the cover completely for water-, dust-, and fire-proof integrity of your
computer. (Engage the locking mechanism if existing.)

Front Components

Ref

Component




Strap Holder

Two buckles hold the shoulder strap.

OSD Control
Button

Opens or closes the OSD (On Screen Display)
control panel.

P. 6-2

P1 Button

Can be re-defined using the Button Manager
utility.

P. 6-8

Sunlightreadable
Button

Toggles the sunlight-readable mode on or
off.
In sunlight-readable mode, the display
brightness is increased to the highest level.



Description

See Also

CAUTION: To prevent burns to your fingers
if using the computer (especially in Tablet
Mode) with sunlight-readable mode turned
on, do wear gloves when touching the top
portion of the LCD display as it may be hot
to the touch.





P2 Button

Can be re-defined using the Button Manager
utility.

RF Button

Serves as the master on/off control of the RF
radio.

P3 Button

Can be re-defined using the Button Manager
utility.

Reset Button Serves as the Ctrl+Alt+Del keyboard keys.

P. 6-8

P. 6-8
P. 8-12

P4 Button

Can be re-defined using the Button Manager
utility.

Software
Keyboard
Button

Opens or closes the software keyboard on
your screen.

P5 Button

Can be re-defined using the Button Manager
utility.

P. 6-8



Top Cover
Latch

Locks the top cover.

P. 1-4



Power
Button

Turns the power on or off (Sleep mode by
default).

P. 1-8



Speaker

Sends out sound and voice from your
computer.



1-10

Getting Started

P. 6-8
P. 2-16

Rear Components

Ref

Component

Description

See Also



Mini IEEE 1394
Port

Connects an IEEE 1394 device such as a
scanner, printer, DVCAM, and VCR.

P. 4-5



Audio Output
Connector

Connects a set of headphones, external
speakers with amplifier, or an audio
recording device.

P. 4-6



Microphone
Connector

Connects an external microphone.

P. 4-6



Kensington
Lock

Locks the computer to a stationary object
for security.

P. 7-3



VGA Connector

Connects an external display monitor.
(Depending on your model, this port could
be a serial connector.)

P. 4-2



Serial
Connector

Connects a serial mouse or serial
communication device.

P. 4-3

Getting Started

1-11

Right-Side Components

Ref



Component
Stylus

Description
Serves as the input device by tapping on the
touchscreen to make selections and enter
information.

See Also





Tether Hole

Stylus can be tethered to this hole.

Stylus Slot

Stylus can be stored in this slot.

Power
Connector

Connects the AC adapter.

P. 1-3



USB Port

Connects a USB device, such as a flash disk,
printer, digital camera, joystick, and more.

P. 4-4



RJ-11 Connector Connects the telephone line.

P. 2-17



RJ-45 Connector Connects the LAN cable.

P. 2-18



ExpressCard
Slot (upper)

Accepts an ExpressCard for additional
functions.

P. 4-7

PC Card Slot
(lower)

Accepts a PC card for additional functions.

P. 4-9

P. 1-16

Depending on your model, the two slots could be a different
combination (as below).
Smart Card
Reader (upper)

Accepts a smart card for additional
security feature.

P. 4-11

ExpressCard
Slot (lower)

Accepts an ExpressCard for additional
functions.

P. 4-7

Getting Started

1-13

Ref

Component



SD Card Reader

Description
Accepts an SD/SDHC/SDXC card for
removable storage media.

See Also



Light Sensor

Detects the surrounding lighting condition
for automatic adjustment of the LCD
brightness and optional keyboard
backlight.



Fingerprint
Scanner
(optional)

Uses fingerprint verification to protect your
computer against unauthorized access.





Keyboard

Serves as the data input device.

P. 2-2

Touchpad

Serves as the pointing device.

P. 2-6

Indicators

Show the current status of the computer’s
devices.

AC Power
Battery
Charge

P. 2-26

Lights green when the computer is turned
on and using AC power.
Lights green when the battery is fully
charged.

P. 3-3

Lights amber when the battery is being
charged.
Blinks amber when the battery’s capacity is
below 10%.

P. 3-7

Blinks green and amber by turns to indicate
charging is suspended because the battery’s
temperature is either too high or too low.
Hard Disk
Drive In-Use

Lights green when the computer is
accessing the hard disk drive.
Blinks red when the optional hard disk drive
heater is on for low temperature operation.

P. 8-8

Lights when the radio frequency is on.

Num Lock

Lights when Num Lock is on.

P. 2-3

Caps Lock

Lights when Caps Lock is on.

P. 2-2

Getting Started

1-15

Bottom Components

Ref

Component




Strap Holder

Four bottom hooks hold the handgrip strap.

Docking
Connector

Inside is the docking connector for
connecting an office dock or vehicle dock
(purchased separately).



Memory Slots

Inside are the memory slots for expanding
the memory size of your computer.

P. 4-13

SIM Card Slot
(optional)

Inside is the SIM card slot.

P. 2-23

1-16

Getting Started

Description

See Also
P. 1-18

Using Accessories
Using the Tether
A tether is provided for attaching the stylus to your computer.
1. Insert one of the tether’s loop ends through the hole of the stylus (as
indicated by  below). Then, insert the other end through the first loop
(as indicated by  below) and pull it tight.

2. Insert the other loop end to the tether hole on the computer (as
indicated by  below). Then, insert the stylus end through the loop (as
indicated by  below) and pull it tight.

Getting Started

1-17

Attaching the Handgrip Strap
To use the handgrip strap, attach its four loops to the four bottom hooks on
your computer. Make sure the loops are securely hooked.

When you need to operate and hold your computer at the same time, insert
your hand through the strap for a firm grip.

Attaching the Shoulder Strap
To use the shoulder strap, secure the snap hooks to the two buckles on your
computer.

1-18

Getting Started

CAUTION:
 The strap has been designed to carry only the weight of the computer.
Therefore, be sure that the strap does not carry a weight that exceeds
the weight of the computer. The strap may accidentally come loose
from the computer.
 Do not use a strap that is damaged or about to tear.

Getting Started

1-19

Chapter 2

Operating Your
Computer
This chapter provides information about the use of the computer.
If you are new to computers, reading this chapter will help you learn the
operating basics. If you are already a computer user, you may choose to read
only the parts containing information unique to your computer.
CAUTION:
 Do not expose your skin to the computer when operating it in a very
hot or cold environment.
 The computer can get uncomfortably warm when you use it in high
temperatures. As a safety precaution in such a circumstance, do not
place the computer on your lap or touch it with your bare hands for
extended periods of time. Prolonged body contact can cause discomfort
and potentially a burn.

Operating Your Computer

2-1

Using the Internal Keyboard
Your keyboard has all the standard functions of a full-sized computer
keyboard plus an Fn key added for specific functions.
The standard functions of the keyboard can be further divided into four
major categories:


Typewriter keys



Cursor-control keys



Numeric keys



Function keys

Typewriter Keys
Typewriter keys are similar to the keys on a typewriter. Several keys are
added such as the Ctrl, Alt, Esc, and lock keys for special purposes. When the
lock keys (Caps Lock and Num Lk) are pressed, their corresponding indicators
light up.
The Control (Ctrl) / Alternate (Alt) key is normally used in combination with
other keys for program-specific functions. The Escape (Esc) key is usually
used for stopping a process. Examples are exiting a program and canceling a
command. The function depends on the program you are using.

Cursor-Control Keys
Cursor-control keys are generally used for moving and editing purposes.
They are Left, Right, Up, and Down arrow keys. When used with Fn key, they
become Home, End, Page Up, and Page Down keys.
NOTE: The word “cursor” refers to the indicator on the screen that lets you
know exactly where on your screen anything you type will appear. It can
take the form of a vertical or horizontal line, a block, or one of many other
shapes.

2-2

Operating Your Computer

Numeric Keypad
A 15-key numeric keypad is embedded in the typewriter keys as shown next:

Numeric keys facilitate entering of numbers and calculations. When Num
Lock is on, the numeric keys are activated; meaning you can use these keys
to enter numerals.
NOTE:
 When the numeric keypad is activated and you need to type the English
letter in the keypad area, you can turn Num Lock off or you can press Fn
and then the letter without turning Num Lock off.
 Some software may not be able to use the numeric keypad on the
computer. If so, use the numeric keypad on an external keyboard
instead.

Operating Your Computer

2-3

Function Keys
On the top row of the keys are the function keys: F1 to F12. Function keys
are multi-purpose keys that perform functions defined by individual
programs.

Fn Key
The Fn key, at the lower left corner of the keyboard, is used with another
key to perform the alternative function of a key. The letter “Fn” and the
alternative functions are identified by the color of blue on the keytop. To
perform a desired function, first press and hold Fn, then press the other key.

Hot Keys
Hot keys refer to a combination of keys that can be pressed any time to
activate special functions of the computer. Most hot keys operate in a cyclic
way. Each time a hot key combination is pressed, it shifts the corresponding
function to the other or next choice.
You can easily identify the hot keys with the icons imprinted on the keytop.
The hot keys are described next.
Key

Description
Switches the keyboard backlight on and off (optional).

Switches the wireless LAN radio on and off.

Decreases the sound volume.

Increases the sound volume.

2-4

Operating Your Computer

Key

Description
Decreases the LCD brightness (20 levels).

Increases the LCD brightness (20 levels).

Switches the system sound output off (mute) and on.

Switches LCD backlight on and off.

Switches the display output when external devices are
connected.
Serves as the sleep button that you can define with
Windows’ Power Options. (See the “Power Management”
in Chapter 3.)

Windows Keys
The keyboard has two keys that perform Windows-specific functions:
Windows Logo key and
Application key.
The
Windows Logo key opens the Start menu and performs
software-specific functions when used in combination with other keys. The
Application key usually has the same effect as a right mouse click. (See
your Windows manual for more information.)

Operating Your Computer

2-5

Using the Touchpad
CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing
so may damage the touchpad surface.
NOTE: For optimal performance of the touchpad, keep your fingers and the
pads clean and dry. When tapping on the pad, tap lightly. Do not use
excessive force.
The touchpad is a pointing device that allows you to communicate with the
computer by controlling the location of the pointer on the screen and
making selection with the buttons.

The touchpad consists of a rectangular pad (work surface) and a left and
right buttons. To use the touchpad, place your forefinger or thumb on the
pad. The rectangular pad acts like a miniature duplicate of your display. As
you slide your fingertip across the pad, the pointer (also called cursor) on the
screen moves accordingly. When your finger reaches the edge of the pad,
simply relocate yourself by lifting the finger and placing it on the other side
of the pad.
Here are some common terms that you should know when using the
touchpad:

2-6

Operating Your Computer

Term

Action

Point

Move your finger on the pad until the cursor points to the
selection on the screen.

Click

Press and release the left button.
–or–
Tap gently anywhere on the pad.

Double-click

Press and release the left button twice in quick succession.
–or–
Tap twice on the pad rapidly.

Drag and
drop

Press and hold the left button, then move your finger until
you reach your destination (drag). Finally, release the
button (drop) when you finish dragging your selection to
the destination. The object will drop into the new location.
–or–
Gently tap twice on the pad and on the second tap, keep
your finger in contact with the pad. Then, move your
finger across the pad to drag the selected object to your
destination. When you lift your finger from the pad, the
selected object will drop into place.

Scroll

To scroll is to move up and down or left and right in the
working area on the screen.
To move vertically, place your finger on the right or left
edge of the pad and slide your finger up and down along
the edge. To move horizontally, place your finger on the
top or bottom edge of the pad and slide your finger left
and right.
This function works only after you install the touchpad
driver supplied with the computer and it may not work for
all applications.

TABLE NOTE: If you swap the left and right buttons, “tapping” on the
touchpad as an alternative method of pressing the left button will no longer
be valid.

Operating Your Computer

2-7

Configuring the Touchpad
You may want to configure the touchpad to suit your needs. For example, if
you are a left-handed user, you can swap the two buttons so that you can
use the right button as the left button and vice versa. You can also change
the size of the on-screen pointer, the speed of the pointer, and so on.
To configure the touchpad, go to Control Panel  Mouse Properties.

2-8

Operating Your Computer

Navigating on the Screen
The screen of your computer is touch-sensitive. You can control the location
of the cursor/pointer on the screen using your finger or the included stylus
or digitizer pen to communicate with the computer.
CAUTION: Do not use sharp objects on the LCD display. Doing so may
damage the display surface. Use your finger or the included stylus or
digitizer pen.

Using the Touchscreen
If your computer is equipped with the touchscreen feature, you can use your
finger or the included stylus to navigate and select objects on the screen.

The following table shows how you use the touchscreen to obtain
equivalent mouse functions.
Term/Action

Equivalent
Mouse Function

Tap: Touch the screen once.

Click/Point

Double-tap: Touch the screen twice rapidly.

Double-click

Operating Your Computer

2-9

Equivalent
Mouse Function

Term/Action
Tap and hold: Tap and hold until a popup menu
appears.

Right-click

Drag: Hold the stylus (or finger) on the screen and
drag across the screen until reaching your destination.

Drag

Using Multi-touch Gestures
If your computer model comes with multi-touch-capable screen and
Windows 7, you can interact with your computer by placing two fingers on
the screen. The movement of the fingers across the screen creates
“gestures,” which send commands to the computer.
Here are the multi-touch gestures that you can use:
Gestures

(

Actions
= finger down;
= finger up)

Descriptions
Use panning to see
another part of a page
that has scroll bars.

Pan
(Scroll)

or
Drag 1 or 2 fingers up or down.
Zoom
(Pinch)

Move two fingers apart/toward each
other.

2-10

Operating Your Computer

Use zooming to make
an item (a photo for
example) on the screen
larger or smaller. The
gesture works in
applications that
support mouse wheel
zooming.

Gestures

(

Actions
= finger down;
= finger up)

Rotate

or
Move two fingers in opposing
directions.
-orUse one finger to pivot around
another.
Press and
Tap

Descriptions
Use rotating to move a
picture or other item
on the screen in a
circular direction
(clockwise or counterclockwise). The gesture
works in applications
that support the
specific gesture.

Use press and tap to
access the shortcut
menu.

Press on target and tap using a
second finger.
Twofinger
Tap

The function is defined
by applications that
support the specific
gesture.

Tap two fingers at the same time
(where the target is in the midpoint
between the fingers).

Operating Your Computer

2-11

Gestures

(

Actions
= finger down;
= finger up)

Flicks

Make quick drag gestures in the
desired direction.

Descriptions
Flick left or right to
navigate back and
forward in a browser
and other applications.
The gesture works in
most applications that
support back and
forward.

Using the Dual Mode Display (Optional)
Dual mode display incorporates both touchscreen and digitizer functions.
The display is set to Touchscreen mode by default. Touchscreen mode
provides all the functionalities that an ordinary touchscreen has. When the
computer receives signals from the digitizer pen, the display automatically
switches to Digitizer mode.

Here are some common terms that you should know when using the
digitizer pen:

2-12

Operating Your Computer

Term

Action

Move

Move the cursor pointed by the digitizer
pen.

Click/Point

Tap gently on the display.

Double-click

Tap twice on the display rapidly.

Drag and
drop

Tap lightly on the display and move your
digitizer pen until you reach your
destination (drag). Finally, release your
digitizer pen (drop) when you finish
dragging your selection to the
destination. The object will drop into the
new location.

Right-click

Press and hold down the digitizer pen
button (A), then tap gently the object.

CAUTION:
 When the LCD display is used alone or with an external display
simultaneously, the digitizer function cannot be used when the area of
either display is set larger than the default setting of the display
resolution.
 Even when only an external display is in use, the cursor will move on the
external display if you touch the surface of the LCD display with the pen
or bring the pen close to the surface of the LCD display when the
digitizer driver is active. Therefore, do not touch the LCD display when
only an external display is in use.

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2-13



The active digitizer feature cannot be used in the BIOS Setup program
or when using the full screen in DOS mode.

NOTE:
 You can move the cursor by bringing the digitizer pen close to the
screen, without actually touching the screen’s surface.
 Do not move the digitizer pen too quickly. If the pen moves too quickly,
the cursor may be unable to follow its movement.
 If you cannot click on the edge of the screen, hold the digitizer pen
perpendicular to the display and try clicking again.

Using Landscape or Portrait View
To rotate the display, press the button

located on the front of your

. Each time
computer to open the OSD Control Panel and click
this Rotate button is clicked, the screen display rotates counter-clockwise by
90O.

For a Model without WWAN Module
Primary
Landscape

Primary
Portrait

Display

Secondary
Portrait

Display
Display

2-14

Secondary
Landscape

Operating Your Computer

Primary
Landscape
Display

Display

For a Model with WWAN Module
Primary
Landscape

Secondary
Landscape

Primary
Landscape

Display

NOTE:
 If the screen display resolution has been set to 800×600 pixels, you can
rotate the display to Primary Landscape and Secondary Landscape only.
 While the display is rotated:
– Do not set the display resolution larger than the resolution of the LCD
display.
– If you exit Windows, the next time Windows is started up, the operation
of the touchpad will not match the display angle for a few seconds.
– The computer’s performance will decrease slightly.
– If a video is played, the picture may not be displayed properly or the
sound may be broken up. This problem can be corrected by rotating
the display to Primary Landscape.
– The touchpad’s scroll function does not work.
 The display cannot be rotated when DOS mode is set to “Full Screen.”

Operating Your Computer

2-15

Using the Input Panel
You can use the Input Panel to enter text and perform various keyboard
functions. There are two types of Input Panels for you to use in Windows 7:


Touch Keyboard allows you to enter text by tapping the keys with your
stylus, like pressing the keys on a standard keyboard.



Writing Pad allows you to write on the writing pad, like writing on a
piece of paper. Your handwriting will be converted into typed text.

To open the Input Panel, tap the Input Panel tab, which appears by default
on the left edge of the screen. To switch between the two types, tap
or
at the upper left corner of the Input Panel.
NOTE: For more information on using the Input Panel, see Windows’ online
help.

2-16

Operating Your Computer

Using the Network Features
Using the Modem
The internal 56 K fax/data modem allows you to use the telephone line to
communicate with others by fax, email, or connect to an online service or
bulletin board.
To connect the telephone line to the modem, connect one end of the
modem cable to the RJ-11 connector on the computer and the other end to
the phone line.

NOTE:
When using the communication software, you may have to disable
power management. Do not enter the Sleep mode when using the
communication software.
 Set parameters such as modem speed (baud rate) and line type (pulse
dialing or tone dialing).


Operating Your Computer

2-17

Using the LAN
The internal 10/100/1000Base-T LAN (Local Area Network) module allows
you to connect your computer to a network. It supports data transfer rate up
to 1000 Mbps.
To connect the network cable to the LAN module, connect one end of the
LAN cable to the RJ-45 connector on the computer and the other end to the
network hub.

Using the Wireless LAN
The WLAN module of your computer supports IEEE 802.11a/g/n.

Turning Off/On the WLAN Radio
NOTE:
 The FAA (Federal Aviation Agency) has deemed it unsafe to operate
wireless devices in aircraft as this may interfere with flight safety.
Remember to turn off wireless LAN when using your computer in the
airplane.
 Wi-Fi 5G Band Statement: The device for operation in the band
5150-5250 MHz is only for indoor use to reduce the potential for
harmful interference to co-channel mobile satellite systems.

2-18

Operating Your Computer



For body worn operation, this device has been tested and meets FCC RF
exposure guidelines when positioned at 0 cm from the body. SAR
(Specific Absorption Rate) of the WLAN transmitter is 0.376W/kg (1g).

Your computer has a built-in Fn+F2 WLAN hot key to switch the WLAN
on/off. If you need to temporarily turn off the radio, press Fn+F2. To resume
network connection, press Fn+F2 again.
NOTE: Fn+F2 hot key works only when RF is set to ON in the OSD Control
Panel. (See “Using the OSD Control Panel” in Chapter 6.)

Connecting to a Wireless Network
To connect to a wireless network:
1. Make sure that the WLAN function is enabled (as described above). The
Wireless Network icon
on the taskbar should appear without a red X.
2. Tap the Wireless Network icon
on the taskbar. (An orange light in the
indicates connections are available.)
icon
3. In the list of available wireless networks, tap a network, and then tap
Connect.

Operating Your Computer

2-19

4. Some networks require a network security key or passphrase. To connect
to one of those networks, ask your network administrator or Internet
service provider (ISP) for the security key or passphrase.
For more information on setting a wireless network connection, refer to
Windows online help.
NOTE: You can use Intel® PROSet Wireless to take full advantage of the
WiFi capabilities of your computer. See the Help of the utility for
instructions.

2-20

Operating Your Computer

Using the Bluetooth Feature
Depending on your model, your computer may incorporate the Bluetooth
4.0 capability for short-range (about 50 meters) wireless communications
between devices without requiring a cable connection. With Bluetooth, data
can be transmitted through walls, pockets and briefcases as long as two
devices are within range.

Turning Off/On the Bluetooth Radio
To turn on or off the wireless radio (including the Bluetooth radio), press the
button
located on the front of your computer. A small window pops up
on the screen to indicate the status.
When the Bluetooth radio is on, the Bluetooth icon
Windows taskbar.

appears on the

Connecting to another Bluetooth Device
1. Make sure that the Bluetooth function is enabled (as described above).
2. Make sure that the target Bluetooth device is turned on, discoverable
and within close range. (See the documentation that came with the
Bluetooth device.)
3. To search for Bluetooth devices, right click the Bluetooth icon
select Add a Device.

and

Operating Your Computer

2-21

4. Select the device you want to connect from the search results.

5. Depending on the type of Bluetooth device that you want to connect to,
you will need to enter the pertinent information.
For detailed information on using the Bluetooth feature, see Windows’
online Help.

2-22

Operating Your Computer

Using the WWAN Feature
(Optional)
A WWAN (Wireless Wide Area Network) uses mobile telecommunication
cellular network technologies to transfer data. The WWAN module of your
computer supports 3G or 4G LTE depending on your model.
NOTE: Your computer only supports data transmission; voice transmission is
not supported.

Installing a SIM Card
To use the WWAN feature to connect to the Internet, you need to subscribe
to the service and acquire a SIM card from a mobile phone network service
provider.
To install the SIM card, follow these steps:
1. Turn off the computer and disconnect the AC adapter.
2. Carefully place the computer upside down.
3. Remove the four screws to open the compartment cover.

Operating Your Computer

2-23

4. Locate the SIM card slot. Slide the locking tab inward to unlock.

5. Lift the slot up and, noting the orientation, insert the SIM card into the
slot.

Locking tab

6. Slide the locking tab outward to secure the SIM card in place.
7. Close the compartment cover and secure with four screws.

Turning Off/On the WWAN Radio
NOTE: For body worn operation, this device has been tested and meets FCC
RF exposure guidelines when positioned at 0 cm from the body. SAR
(Specific Absorption Rate) of the WWAN transmitter is 0.142W/kg (1g).
To turn on or off the wireless radio (including the WWAN radio), press the
button
located on the front of your computer. A small window pops up
on the screen to indicate the status.
2-24

Operating Your Computer

Connecting to WWAN Network
1. Make sure that the SIM card is inserted and WWAN function is enabled
(as described above).
2. On Windows desktop, double-click the AirCard Watcher shortcut. The
screen as below appears.

3. If the radio is currently off, click Turn Radio On to turn on the radio.
4. Use AirCard Watcher to manage your broadband wireless network
connections such as:


Connect to the Internet



Configure user options



Send and receive SMS messages



Manage profiles



Use GPS to track your position (for models having the GPS module)

NOTE: For detailed information on using AirCard Watcher, see the
program’s online help.

Operating Your Computer

2-25

Using the Fingerprint Scanner
(Optional)
CAUTION:
 We shall not be liable for any loss or damage whatsoever resulting from
your use of the fingerprint scanner or neglect of fingerprint scanner use,
or any data loss resulting from such developments as fingerprint
authentication malfunctioning.
 It is not recommended that you use the fingerprint scanner in a
below-freezing temperature. The moisture on your finger can freeze to
the scanner’s metal surface when you touch it, resulting in a failed
operation.
The fingerprint scanner provides a strong authentication mechanism based
on fingerprint recognition. It features:


Website Log On
Logon to your web accounts like banks, webmail, and more with a
simple swipe of your finger.



Windows Log On
Logon to Microsoft® Windows® with a simple swipe of your finger
every time you turn on your computer or log onto your desktop.



QuickLaunch
Quickly launch all your favorite websites, open files and folders, and log
in to your accounts with a simple swipe of your finger.



KeepSafe
Protect your pictures, personal files, and folders using your fingerprint so
only you can access them.

NOTE: You can register a fingerprint only after creating a password for the
Windows user account.
To register your fingerprint, click Start  All Programs  AuthenTec
TrueSuite  AuthenTec TrueSuite. Click the finger you want to register and
follow the onscreen instructions to complete.

2-26

Operating Your Computer

You can then use the Fingerprint Software to set up how the fingerprint
authentication works.
Settings
App Store

Options
Help

For detailed information, click the Help button of the software.

Operating Your Computer

2-27

Chapter 3

Managing Power
Your computer operates either on external AC power or on internal battery
power.
This chapter tells you how you can effectively manage power. To maintain
optimal battery performance, it is important that you use the battery in the
proper way.

Managing Power

3-1

AC Adapter
CAUTION:
 The AC adapter is designed for use with your computer only.
Connecting the AC adapter to another device can damage the adapter.
 The AC power cord supplied with your computer is for use in the
country where you purchased your computer. If you plan to go overseas
with the computer, consult your dealer for the appropriate power cord.
 When you disconnect the AC adapter, disconnect from the electrical
outlet first and then from the computer. A reverse procedure may
damage the AC adapter or computer.
 When unplugging the connector, always hold the plug head. Never pull
on the cord.
The AC adapter serves as a converter from AC (Alternating Current) to DC
(Direct Current) power because your computer runs on DC power, but an
electrical outlet usually provides AC power. It also charges the battery pack
when connected to AC power.
The adapter operates on any voltage in the range of 100~240 V AC.

3-2

Managing Power

Battery Pack
The battery pack is the internal power source for the computer. It is
rechargeable using the AC adapter.
The operating time of a fully charged battery pack depends on how you are
using the computer. When your applications often access peripherals, you
will experience a shorter operating time.
NOTE: Care and maintenance information for the battery is provided in the
“Battery Pack Guidelines” section in Chapter 7.

Charging the Battery Pack
NOTE:
 Charging will not start if the battery’s temperature is below 0 °C (32 °F)
or above 40 °C (104 °F); the charging process will stop if the battery’s
temperature gets above 60 °C (140 °F). To avoid damaging the battery
under this situation, disconnect the AC adapter and wait for the battery
to return to room temperature before charging again.
 During charging, do not disconnect the AC adapter before the battery
has been fully charged; otherwise you will get a prematurely charged
battery.
To charge the battery pack, connect the AC adapter to the computer and an
) on the computer glows
electrical outlet. The Battery Charge Indicator (
amber to indicate that charging is in progress. You are advised to keep the
computer power off while the battery is being charged. When the battery is
fully charged, the Battery Charge Indicator lights green.
It takes approximately 3 hours to fully charge the Li-Ion battery pack when
the computer is off, and approximately 6 hours to fully charge the Li-Ion
battery pack when the computer is on.
CAUTION: After the computer has been fully recharged, do not
immediately disconnect and reconnect the AC adapter to charge it again.
Doing so may damage the battery.

Managing Power

3-3

NOTE: The battery level may automatically lessen due to the self-discharge
process (0.21 % per day), even when the battery pack is fully charged (100
%). This happens no matter if the battery pack is installed in the computer.

Initializing the Battery Pack
You need to initialize a new battery pack before using it for the first time or
when the actual operating time of a battery pack is much less than expected.
Initializing is the process of fully charging, discharging, and then charging. It
can take several hours.
A tool called “Gauge Reset” is provided for the purpose. See “Gauge Reset”
in Chapter 6 for information on using the tool.

Checking the Battery Level
NOTE: Any battery level indication is an estimated result. The actual
operating time can be different from the estimated time, depending on
how you are using the computer.

By Operating System
You can check the approximate battery level using the battery meter
function of the operating system. To read the battery level in Windows, click
the battery icon on the taskbar.

By Gas Gauge
On the exterior side of the battery pack is a gas gauge for displaying the
estimated battery charge. When the battery pack is not installed in the
computer and you want to know the battery charge, you can press the
switch with a pointed device to see the corresponding value of indicator
segment that light green.

3-4

Managing Power

Switch

The value of the corresponding green segment indicates the relative
percentage of the battery charge. The battery pack is fully discharged when
you see no segment glowing green.

Replacing the Battery Pack
CAUTION:
 There is danger of explosion if the battery is incorrectly replaced.
Replace the battery only with the computer manufacturer’s optional
battery packs. Discard used batteries according to the dealer’s
instructions.
 Do not attempt to disassemble the battery pack.
If you often rely on battery power for a long period of time while traveling,
you may consider the purchase of an additional battery pack from your
dealer and keep it with you in a fully charged state as a backup.
To replace the battery pack, follow these steps:
1. Make sure that the computer is not turned on or connected to AC
power.
2. Locate the battery compartment on the right side of the computer.
3. Press the two latches toward each other to open the protection cover.

Managing Power

3-5

4. Pull the ribbon strip to remove the battery pack.

5. With the strip facing outward, insert the new battery pack all the way
into the slot.

3-6

Managing Power

6. Close the cover. Make sure the latches are engaged.

Battery Low Signals and Actions
The battery icon
battery.
Battery
Icon

changes appearance to display the current state of the

Battery Level

Description

Discharging

The icon shows the charge remaining in
10-percent increments until the charge reaches
the low-battery level.

Low

The battery charge has reached the low-battery
level (10% by default).

Critically low

The battery charge has reached the critical
battery level (5% by default). By default,
Windows will display a notification and put
your computer into Hibernation.

When the battery is low, the computer’s Battery Charge Indicator (
blinks red to alert you to take actions.

) also

Always respond to low-battery by connecting the AC adapter, placing your
computer in Hibernation mode, or turning off the computer.

Managing Power

3-7

Power Management
Your computer supports ACPI (Advanced Configuration and Power
Interface) for power management. The power management feature allows
you to reduce the power consumption for energy saving.
With an ACPI-compliant operating system such as Windows, power supply to
different computer components is controlled on an as-needed basis. This
allows maximum power conservation and performance at the same time.
In general, Windows’ power management works in this way:
What...

When...

Power to the hard disk is turned
off

When the hard disk has been idle for a
set period.

Power to the display is turned off

When the display has been idle for a
set period.

The computer enters the Sleep
mode. The hard disk and display
are turned off and the entire
system consumes less power.

When the entire system has been idle
for a set period.

The computer enters the
Hibernation mode. (See the next
subsection for more information.)

When the entire system has been idle
for a set period.

When you manually activate the mode.

For detailed information on power management, see Windows’ Help.

3-8

Managing Power

Hibernation
Hibernation is a very useful feature. People frequently open many
applications when they use computers. It takes some time to get all these
applications open and running, and normally they all have to be closed
before the computer can be turned off.
When you use the hibernation feature, you do not have to close the
applications. The computer stores the state of your computer to a file on the
hard disk and then shuts down. The next time you turn on your computer,
you return to exactly where you left off.

Managing Power

3-9

Power-Saving Tips
Aside from enabling your computer’s power saving mode (see previous
section), you can do your part to maximize the battery’s operating time by
following these suggestions.


Enter power saving mode when using battery power.



Do not disable automatic power management features.



Decrease the LCD brightness to the lowest comfortable level.



Shorten the length of time before Windows turn off the display.



Many USB devices use power just by being connected. If you use a USB
mouse, you can save power by disconnecting the mouse and using the
touchpad. If you use a USB flash drive, unplug it when you are not using
it.



Remove the card (such as PC card, ExpressCard, and Smart Card) if not
using it.



Turn off the wireless radio if you are not using the wireless module (such
as WLAN, Bluetooth, or WWAN).



Turn off the computer when you are not using it.

3-10

Managing Power

Chapter 4

Expanding Your
Computer
You can expand the capabilities of your computer by connecting other
peripheral devices.
When using a device, be sure to read the instructions accompanying the
device together with the relevant section in this chapter.

Expanding Your Computer

4-1

Connecting an External Monitor
If you want the benefits of a larger display screen with higher resolution,
you can connect an external display monitor to your computer. Follow this
procedure to connect an external monitor:
1. Make sure that the computer is not turned on.
2. Plug the monitor’s D-type signal connector to the computer’s VGA
connector.

3. Plug one end of the monitor’s power cord into the power socket on the
monitor and the other end to an electrical outlet.
4. To use the monitor, turn on the monitor before turning on the
computer.
5. The monitor should respond by default. If not, you can switch the display
to the monitor or to both (simultaneous display), or to multi-display by
pressing the Fn+F9 hot key. In Windows, you can also change the display
through the settings in Display Properties.
6. You can change display settings through your operating system. See
your operating system documentation or online help for specific
information.
CAUTION: Do not disconnect the external monitor while the computer is in
the Sleep mode or Hibernation mode. If no external monitor is connected
when the computer resumes, the LCD might not display properly.

4-2

Expanding Your Computer

Connecting a Serial Device
Your computer has one or two serial port (depending on model) for
connecting a serial device such as a serial mouse or serial communication
device (modem).
Follow this procedure to connect a serial device:
1. Make sure the computer is not turned on
2. Plug the device cable to the serial port on the rear of the computer.

3. Turn on the computer.
NOTE: Portable modems that derive power through the serial port cannot
be used with the computer. Instead, use a modem that is powered by its
own internal battery or external AC power.

Expanding Your Computer

4-3

Connecting a USB Device
Your computer has two USB 3.0 ports for connecting USB devices, such as a
digital camera, scanner, printer, modem, and mouse. The USB 3.0 port
supports a transfer rate up 5 Gbit/s.
To connect a USB device, simply plug the device cable to one of the USB
ports.

4-4

Expanding Your Computer

Connecting an IEEE 1394 Device
Your computer has a mini IEEE 1394a port for connecting IEEE 1394 devices
that include not only computer peripheral devices such as scanner, printer
and high-quality CCD, but also consumer electronic equipment such as
DVCAM and VCR.
To connect an IEEE 1394 device, prepare an IEEE 1394 cable. Plug the
appropriate end of the cable to the computer’s mini IEEE 1394 connector
and the other end to the device’s corresponding connector.

Expanding Your Computer

4-5

Connecting Audio Devices
For higher audio quality, you can send or receive sound through external
audio devices.



) can be connected to speakers,
Audio Output Connector (
headphones, or earphone set.



) can be connected to an external
Microphone Connector (
microphone for recording voice or sound.

NOTE:
 After connecting an external audio device, make sure that you specify
the use of the correct audio device in Windows.
 When using the external speakers/headphones or microphone, you
cannot use the internal one.

4-6

Expanding Your Computer

Using ExpressCards
Your computer may have an ExpressCard slot.
The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm
(ExpressCard/34) wide ExpressCard. Typical ExpressCards support a very
extensive range of applications including memory, wired and wireless
communication cards, and security devices.
Shown next are the appearances of ExpressCards for your reference.

ExpressCard/54

ExpressCard/34

To insert an ExpressCard:
1. Locate the ExpressCard slot on the left side of the computer. It can be
the upper slot (standard configuration) or lower slot depending on your
model.
2. Slide the ExpressCard, with its label facing up, all the way into the slot
until the rear connectors click into place.

Expanding Your Computer

4-7

Eject button

3. When a new card is seated, the computer will detect it and try to install
the appropriate driver. Follow the on-screen instructions to complete the
process.
To remove an ExpressCard:
icon found on the
1. Double-click the Safely Remove Hardware
Windows taskbar and the Safely Remove Hardware window appears on
screen.
2. Select (highlight) the ExpressCard from the list to disable the card.
3. Push the eject button and the card will slide out slightly.
4. Pull the card out of the slot.

4-8

Expanding Your Computer

Using PC Cards
NOTE:
 Some PC cards require additional system resources. Before using such PC
card, you may have to free other system resources for the PC card.
 Although some PC cards can be inserted and removed without turning
off the computer, you cannot remove or install PC cards during Sleep
mode.
Your computer may have a PC card slot. The slot supports CardBus
specifications. The slots can accommodate a type II card. Typical type II cards
are flash memory, SRAM, modem, LAN, and SCSI cards.
To insert a PC card:
1. Locate the PC card slot (the lower slot) on the left side of the computer.
2. Slide the PC card, with its label facing up, into the slot until the eject
button pops out.

Eject button

3. When a new card is seated, the computer will detect it and try to install
the appropriate driver. Follow the on-screen instructions to complete the
process.

Expanding Your Computer

4-9

To remove a PC card:
icon found on the
1. Double-click the Safely Remove Hardware
Windows taskbar and the Safely Remove Hardware window appears on
screen.
2. Select (highlight) the PC card from the list to disable the card.
3. Push the eject button and the card will slide out slightly.
4. Pull the card out of the slot.

4-10

Expanding Your Computer

Using Smart Cards (Optional)
Your computer may have a smart card reader.
With an embedded microcontroller, smart cards have the unique ability to
store large amounts of data, carry out their own on-card functions (e.g.,
encryption and mutual authentication), and interact intelligently with a
smart card reader.
To insert a smart card:
1. Locate the smart card slot.
2. Slide the smart card, with its label and embedded computer chip facing
up into the slot.

3. When a new card is seated, use the third-party smart card software to
allow your computer to read it.
To remove a smart card:
1. Make sure that the third-party smart card software is not accessing the
smart card.
2. Pull the card out of the slot.

Expanding Your Computer

4-11

Using SD Cards
NOTE: You can use only storage cards. Your SD card reader does not
support cards with I/O (input/output) functions such as a wireless network
card or Bluetooth card.
Your computer has an SD card reader. The card reader is a small drive for
reading from and writing to removable storage cards (or called memory
cards). The card reader supports SD (Secure Digital), SDHC (Secure Digital
High Capacity), and SDXC (Secure Digital eXtended Capacity) cards.
To insert a storage card:
1. Locate the SD card reader slot on the left side of the computer.
2. Align the card with its connector pointing to the slot and its label facing
up. Slide the card into the slot until it reaches the end.

3. Windows will detect the card and assign it a drive name.
To remove a storage card:
1. Double-click My Computer.
2. Right-click the drive with the card and select Eject.
3. Pull the card out of the slot.

4-12

Expanding Your Computer

System Memory Upgrade
You can upgrade your computer by expanding system memory.
CAUTION:
 It is not recommended that you buy and install RAM modules by
yourself. If you want to expand system memory, please ask Getac service
center to install DRAM modules for you so that full compatibility can be
guaranteed.
 RAM modules are extremely sensitive to static electricity. There are cases
where static electricity generated by the human body has adversely
affected such modules. When inserting or removing a RAM module, do
not touch the terminals or internal components, insert objects other
than the module, or allow foreign particles to enter. Doing so has been
known to cause damage, fire, or electrical shock.
To install the RAM module:
1. Remove the battery pack (see chapter 3) and make sure that the
computer is not connected to AC power.
2. Carefully place the computer upside down.
3. Remove the four screws to open the compartment cover.

Expanding Your Computer

4-13

4. To install the RAM module, match the module's notched part with the
socket's projected part and firmly insert the module into the socket at a
20-degree angle. Then push down until the retaining clips lock the
module into position.

CAUTION: If the RAM module is difficult to insert or difficult to push down,
do not force it. Check once more to ensure that the module is positioned
correctly.
5. Close the compartment cover and secure with four screws.

4-14

Expanding Your Computer

Chapter 5

Using BIOS Setup and
System Recovery
BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output
System) settings of the computer. BIOS is a layer of software, called
firmware, that translates instructions from other layers of software into
instructions that the computer hardware can understand. The BIOS settings
are needed by your computer to identify the types of installed devices and
establish special features.
System Recovery reinstalls Windows to your computer and restores it to the
factory default status.
This chapter tells you how to use the BIOS Setup and System Recovery.

Using BIOS Setup and System Recovery

5-1

BIOS Setup
When and How to Use
You need to run BIOS Setup Utility when:


You see an error message on the screen requesting you to run BIOS
Setup Utility.



You want to restore the factory default BIOS settings.



You want to modify some specific settings according to the hardware.



You want to modify some specific settings to optimize the system
performance.

To run BIOS Setup Utility, press the F2 key when the prompt appears on the
screen during system startup. The prompt shows up on the screen for only a
few seconds. You must press F2 quickly. The BIOS Setup Utility main screen
appears as shown next.
Information

Advanced

Security

Boot

Model NO:
Serial NO:
Asset Tag:
Processor Info:
Installed System Memory:

V100-G4
RC5XXV0043

SATA HDD:

LITEONIT LAT-128M3S – 128 GB

BIOS Revision:
EC Revision:
LAN MAC Address:

R1.01.070520U
R0.50M.070520
00-22-20-0D-A8-A7

IEEE 1394 GUID:

00-40-D0-01-00-49-00-2D

Operating Time:

80 Hours

F1 Help
Esc Exit

5-2

Main

↑↓ Select Item
←→ Select Menu

Exit

Intel(R) Core(TM) i5-3320M CPU @2.60GHz
8192 MB

+/Change Values
Enter Select  Sub-Menu

Using BIOS Setup and System Recovery

F9 Setup Defaults
F10 Save and Exit

In general, you can use the arrow keys to move around and + / – keys to
change the setup values. Keyboard information can be found at the bottom
of the screen.
NOTE:
 The BIOS Setup Utility screens shown in this chapter are for your
reference only. The actual items or settings on your computer may
differ.
 The BIOS Setup Utility program may have been updated after the
publication of this manual.
 The settings you select in your operating system might override similar
settings in BIOS Setup Utility.

Information Menu
The Information menu contains the basic configuration information of the
system. There are no user-definable items in this menu.
Information

Main

Advanced

Security

Boot

Model NO:
Serial NO:
Asset Tag:
Processor Info:
Installed System Memory:

V100-G4
RC5XXV0043

SATA HDD:

LITEONIT LAT-128M3S – 128 GB

BIOS Revision:
EC Revision:
LAN MAC Address:

R1.01.070520U
R0.50M.070520
00-22-20-0D-A8-A7

IEEE 1394 GUID:

00-40-D0-01-00-49-00-2D

Operating Time:

80 Hours

F1 Help
Esc Exit

↑↓ Select Item
←→ Select Menu

Exit

Intel(R) Core(TM) i5-3320M CPU @2.60GHz
8192 MB

+/Change Values
Enter Select  Sub-Menu

F9 Setup Defaults
F10 Save and Exit

NOTE: The “Asset Tag” information appears when you have entered the
asset number for this computer using the asset management program. The
program is provided in the Asset tag folder of the Driver disc.

Using BIOS Setup and System Recovery

5-3

Main Menu
The Main menu contains various system settings.
Information

Main

Advanced

Security

Boot

Exit

Item Specific Help
System Date:
System Time:

[05/28/2012]
05
[11:33:08]

Legacy USB Support:

[Enabled]

F1 Help
Esc Exit

↑↓ Select Item
←→ Select Menu

View or set system
date.

+/Change Values
Enter Select  Sub-Menu

F9 Setup Defaults
F10 Save and Exit

System Time sets the system time.
System Date sets the system date.
Legacy USB Support enables or disables the system’s support for Legacy USB
device in DOS mode.

5-4

Using BIOS Setup and System Recovery

Advanced Menu
The Advanced menu contains advanced settings.
Information

Main

Advanced

Security

Boot

Exit

Item Specific Help








Wake Up Capability
System Policy
AC Initiation:
SATA Mode:
2.4GHz RF Booster Signal Level
AMT Configuration
Virtualization Technology Setup
Graphic Setup
Device Configuration
Serial COM Port Configuration

F1 Help
Esc Exit

↑↓ Select Item
←→ Select Menu

[Performance]
Events for waking up
[Disabled]
system from S3 (Sleep)
[AHCI]
state.
[Medium]

+/Change Values
Enter Select  Sub-Menu

F9 Setup Defaults
F10 Save and Exit

Wake Up Capability specifies events for waking up the system. Press Enter
to access the submenu as shown below.
Advanced
Wake Up Capability
Ring Wake Up From S3:
USB Wake Up From S3:
Wake on PCH LAN:

F1 Help
Esc Exit

↑↓ Select Item
←→ Select Menu

Item Specific Help

[Disabled]
Disabled
[Disabled]
[Disabled]

Allow a modem
activity to wake up
the system from
S3(Sleep) state.

+/Change Values
Enter Select  Sub-Menu

F9 Setup Defaults
F10 Save and Exit

Using BIOS Setup and System Recovery

5-5

Ring Wake Up From S3 allows a modem device activity to wake up the
system from S3 (Sleep) state.
USB Wake Up From S3 allows a USB device activity to wake up the
system from S3 (Sleep) state.
Wake on PCH LAN allows a LAN activity to wake up the system from S3
(Sleep) state.
System Policy sets if the system always runs at full speed (Performance) or
lowers down when its temperature is too high (Balance).
AC Initiation sets if connecting AC power will automatically start or resume
your computer.
SATA Mode set to AHCI if your hard disk supports AHCI. AHCI allows you to
take advantage of Advanced Host Controller Interface features. The options
are IDE and AHCI.
CAUTION: Incorrect SATA mode settings can result in hard disk drive boot
failure.
2.4GHz RF Booster Signal Level sets the signal level to Low, Medium, or
High. The setting works only if your computer has the booster hardware that
can increase the 2.4GHz WLAN signal strength and quality.
AMT Configuration configures Active Management Technology parameters.
Press Enter to access the submenu as shown below.
Advanced
AMT Configuration

Intel AMT:
Intel AMT Setup Prompt:

F1 Help
Esc Exit

5-6

↑↓ Select Item
←→ Select Menu

[Disable
Enabled ]
[Disabled]

Item Specific Help

Enable/Disable
Intel (R) Active
Management Technology
BIOS Extension.
Note: iAMT H/W is
always enabled.
This option just
controls the BIOS
extension execution.
If enabled this
requires additional
firmware in the SPI
device

+/Change Values
Enter Select  Sub-Menu

Using BIOS Setup and System Recovery

F9 Setup Defaults
F10 Save and Exit

Intel AMT enables or disables Intel® Active Management Technology
BIOS extension execution. AMT allows the system administrator to access
an AMT featured computer remotely.
Intel AMT Setup Prompt determines whether the prompt for entering
Intel AMT Setup appears or not during POST. If disabled, users cannot
enter Intel AMT Setup.
Virtualization Technology Setup sets Virtualization Technology parameters.
Press Enter to access the submenu as shown below.
Advanced
Virtualization Technology Setup

Item Specific Help

Intel(R) Virtualization Technology [Disabled]
Disabled
Intel(R) VT for Directed I/O (VT-d) [Disabled]

F1 Help
Esc Exit

↑↓ Select Item
←→ Select Menu

When enabled, a VMM
can utilize the
additional hardware
capabilities.

+/Change Values
Enter Select  Sub-Menu

F9 Setup Defaults
F10 Save and Exit

Intel(R) Virtualization Technology enables or disables Intel® VT (Intel
Virtualization Technology) feature which provides hardware support for
processor virtualization. When enabled, a VMM (Virtual Machine
Monitor) can utilize the additional hardware virtualization capabilities
provided by this technology.
Intel(R) VT for Directed I/O (VT-d) enables or disables VT-d (Intel®
Virtualization Technology for Directed I/O). When enabled, VT-d helps
enhance Intel platforms for efficient virtualization of I/O devices.

Using BIOS Setup and System Recovery

5-7

Graphics Setup sets graphics related options. Press Enter to access the
submenu as shown below.
Advanced
Graphic Setup

DVMT Pre-Allocated:
DVMT Total Gfx Mem:

F1 Help
Esc Exit

↑↓ Select Item
←→ Select Menu

[ 64MB]
[256MB]

Item Specific Help

Select Pre-Allocated
Graphics Memory size
used by the Internal
Graphics Device.
This has no effect if
external graphics are
present.

+/Change Values
Enter Select  Sub-Menu

F9 Setup Defaults
F10 Save and Exit

NOTE: Graphic Setup parameters apply to the internal graphics device only.
DVMT Pre-Allocated sets the amount of pre-allocated (fixed) graphics
memory for use by the internal graphics device.
DVMT Total Gfx Mem sets the amount of total graphics memory
(pre-allocated + fixed + DVMT) for use by the internal graphics device.

5-8

Using BIOS Setup and System Recovery

Device Configuration enables or disables several hardware components.
Press Enter to access the submenu as shown below.
Advanced
Device Configuration

Wireless LAN:
WWAN:
Bluetooth:
Media Card Reader:
Smart Card Reader:
HD Audio:
Modem:
Fingerprint Scanner:
1394 Port:
Touch Screen:
GPS:

F1 Help
Esc Exit

Item Specific Help

Set WLAN device to
enable/disable.

[Enabled]
[Enabled]
[Enabled]
[Enabled]
[Enabled]
[Enabled]
[Enabled]
[Enabled]
[Enabled]
[Enabled]
[Enabled]

↑↓ Select Item
←→ Select Menu

+/Change Values
Enter Select  Sub-Menu

F9 Setup Defaults
F10 Save and Exit

You can enable or disable the following items:


Wireless LAN



WWAN



Bluetooth



Media Card Reader (SD)



Smart Card Reader



HD Audio (High Definition Audio)



Modem



Fingerprint Scanner



1394 Port



Touch Screen



GPS

Using BIOS Setup and System Recovery

5-9

Serial COM Port Configuration enables or disables the serial port. Press
Enter to access the submenu as shown below.
Advanced
COM PORT Configuration

Serial COM PORT1
Serial COM PORT2
Serial COM PORT3

F1 Help
Esc Exit

5-10

[Enabled]
[Enabled]
[Enabled]

↑↓ Select Item
←→ Select Menu

Item Specific Help

This option controls
the Onboard COM1
Address. When
enabled, COM1 uses
address 0x3F8h and
IRQ4.

+/Change Values
Enter Select  Sub-Menu

Using BIOS Setup and System Recovery

F9 Setup Defaults
F10 Save and Exit

Security Menu
The Security menu contains the security settings, which safeguard your
system against unauthorized use.
Information

Main

Advanced

Security

Boot

Exit

Item Specific Help



Supervisor Password Is:
User Password Is:
Set Supervisor Password:
Set User Password:
Password on Boot:

Cleared
Cleared
[Enter]
Enter
[Enter]
[Disabled]

Set HDD 0 Password:
HDD 0 Password:

[Enter]
Cleared

Set or clear the
Supervisor account’s
password.

TPM Setup Menu

F1 Help
Esc Exit

↑↓ Select Item
←→ Select Menu

+/Change Values
Enter Select  Sub-Menu

F9 Setup Defaults
F10 Save and Exit

NOTE:
 You can set the user password only when the supervisor password has
been set.
 If both the supervisor and user passwords are set, you can enter any of
them for starting up the system and/or entering BIOS Setup. However,
the user password only allows you to view/change the settings of certain
items.
 A password setting is applied right after it is confirmed. To cancel a
password, leave the password empty by pressing the Enter key.
Supervisor/User Password Is shows whether you have set the
supervisor/user password or not for the system.
Set Supervisor/User Password sets the supervisor/user password. When
typing the password, first make sure that Num Lock is off, and then type the
password in the entry fields and press Enter. Confirm your password by

Using BIOS Setup and System Recovery

5-11

typing it again and pressing Enter. You can set the supervisor/user password
to be required for starting up the system and/or entering BIOS Setup.
Password on Boot enables or disables the entering of password (if existing)
for booting up your system.
Set HDD 0 Password sets the password for locking the Primary Master hard
disk drive. After setting a password, the hard disk drive can only be
unlocked by the password no matter where it is installed.
HDD 0 Password Is shows whether you have set the hard disk password or
not.
TPM Setup Menu sets various TPM parameters. Press Enter to access the
submenu as shown below.
Security
TPM Setup Menu

TPM Support:
Current TPM State:
Change TPM Status:

F1 Help
Esc Exit

Item Specific Help

This is used to
decide whether TPM
[Disabled and Deactivated] support should be
enabled or disabled.
[No Change]
[Enabled]

↑↓ Select Item
←→ Select Menu

+/Change Values
Enter Select  Sub-Menu

F9 Setup Defaults
F10 Save and Exit

TPM Support enables or disables TPM support. TPM (Trusted Platform
Module) is a component on your computer’s mainboard that is
specifically designed to enhance platform security by providing a
protected space for key operations and other security critical tasks.
Current TPM State shows the current TPM state.
Change TPM Status allows you to select between No Change, Clear,
Disabled and Deactivated, and Enabled and Activated.
5-12

Using BIOS Setup and System Recovery

Boot Menu
The Boot menu sets the sequence of the devices to be searched for the
operating system.
Information

Main

Advanced

Security

TPM State

Boot

Exit

Item Specific Help
Boot
1:
2:
3:
4:
5:
6:
7:
8:

priority order:
SATA ODD:
SATA HDD1:LITEONIT LAT-128M3S
USB HDD:
USB FDD:
PCI LAN: IBA GE Slot 00C8 v1365
USB ODD:
Other HDD:
ESATA HDD:

F1 Help
Esc Exit

↑↓ Select Item
←→ Select Menu

Keys used to view or
configure devices: 
and  arrows Select a
device. ’+’ and ’-’
moves the device up or
down. ’Shift + 1’
enables or disables a
device. ’Del’ deletes
an unprotected device.

+/Change Values
Enter Select  Sub-Menu

F9 Setup Defaults
F10 Save and Exit

The bootable devices will be automatically detected during POST and shown
here, allowing you to set the sequence that the BIOS uses to look for a device
from which to load the OS.
Below is a brief description of keyboard usage:
Key

Function

↑,↓

Selects (highlight) a boot device.

+, –

Changes the boot sequence.

1 to 4

Loads the default boot sequence.

f or r

Specifies if the boot device is fixed (f) or removable (r).

Moves the highlighted boot device from the “Boot priority order”
list to the “Excluded from boot order” list, and vice versa.

Using BIOS Setup and System Recovery

5-13

Key

Function

Shift+1 Deactivates/activates the highlighted boot device on the “Boot
priority order” list. When a device has been deactivated, an “!”
(exclamation) symbol appears beside the item and system will
bypass it when detecting boot device during POST.

Exit Menu
The Exit menu provides ways of exiting BIOS Setup. After finishing with your
settings, you must save and exit so that the changes can take effect.
Information

Main

Advanced

Security

Boot

Exit

Item Specific Help
Exit Saving Changes
Exit Discarding Changes
Load Setup Defaults
Discard Changes
Save Changes

F1 Help
Esc Exit

↑↓ Select Item
←→ Select Menu

Equal to F10, save
all changes of all
menus, then exit
setup configure
driver. Finally
resets the system
automatically.

+/Change Values
Enter Select  Sub-Menu

F9 Setup Defaults
F10 Save and Exit

Exit Saving Changes saves the changes you have made and exits BIOS Setup
Utility.
Exit Discarding Changes exits BIOS Setup Utility without saving the changes
you have made.
Load Setup Defaults loads the factory default values for all the items.
Discard Changes restores the previous values for all the items.
Saves Changes saves the changes you have made.

5-14

Using BIOS Setup and System Recovery

System Recovery
Use System Recovery when:


Your Windows operating system does not start at all.



You want to restore the system to the factory state.

WARNING:
 Using this feature will reinstall Windows to your system and configure it
to the system’s factory default settings. All data on the hard disk drive
will be lost.
 Make sure that power is not interrupted during the recovery process. An
unsuccessful recovery may result in Windows startup problems.
To run System Recovery:
1. Connect the AC adapter.
2. During system startup when the following screen appears, press Ctrl +
Alt + F2 keys for four seconds.

3. In the screen that appears, select Recovery to start the recovery process.

Using BIOS Setup and System Recovery

5-15

4. The progress bar shows the percentage completed. When it reaches
100%, the system turns off.
5. Turn on the computer. The Windows setup wizard starts. Follow the
onscreen prompts to continue.
6. When the system restarts, the installer screen appears. The installer will
perform system hardware detection and driver installation.

7. When completed, the system restarts and displays Windows desktop.
5-16

Using BIOS Setup and System Recovery

Chapter 6

Using Getac Software
Getac software includes application programs for specific computer
components and utility programs for overall management.
This chapter describes how to use the software.

Using Getac Software

6-1

Using the OSD Control Panel
The OSD (On Screen Display) Control Panel provides a user-friendly interface
for you to quickly activate or operate certain functions on your computer
with a simple tap of the screen.
To open the OSD Control Panel, press the button
computer.

on the front of your

The following screen appears.

The following table shows the various functions on the OSD Control Panel.

6-2

Using Getac Software

Icon

Function
Opens the Help file explaining the OSD Control Panel.
Opens the Quick Button Setup menu (refer to the next
section for details).
Closes the OSD Control Panel.
Serves as the master ON/OFF control of the RF radio. The
word on the button indicates the current status.
The on/off status will persist through Sleep/Hibernation
mode but it will always be on upon restarting.
Enables or disables the G-Rotate function. When enabled,
the LCD display will rotate itself to match the direction the
computer is held.
This button is available for use only when the computer is
in Tablet mode. The function is automatically enabled
whenever you change the LCD display position to the
Tablet style.
Rotates the orientation from default landscape to 90o
portrait, 180o landscape, or 270o portrait.
The status will persist through Sleep/Hibernation mode or
system power off.
Switches the ECO mode to the next choice (MAX, QUICK,
WORK, or OFF). The word on the button indicates the
current status. (For information on ECO modes, see “ECO
Tab” later in this chapter.)
This button works only when using battery power. The ECO
mode will return to the default OFF setting whenever AC
power is connected, backlight status is changed, the system
resumes from Sleep/Hibernation mode, or the system is
restarted.
Switches the LCD backlight to the next choice (MAX,
AUTO, or MANUAL.) The word on the button indicates the
current status.

Using Getac Software

6-3

Icon

Function
When set to MAX, the backlight is adjusted to the highest
brightness level. When set to AUTO, the brightness will be
automatically adjusted according to the current ambient
light.
The backlight will return to the default MANUAL setting
whenever the system resumes from Sleep/Hibernation
mode or the system is restarted.
Switches the display output to the next choice: VGA
(external monitor), BOTH (LCD and external monitor), or
LCD.
This button works only when an external display is
connected.
Starts Microsoft Internet Explorer by default.
You can assign a different function to this button (refer to
the next section for details).
Starts Windows Mobility Center by default.
You can assign a different function to this button (refer to
the next section for details).
Starts the touchscreen calibration tool by default.
You can assign a different function to this button (refer to
the next section for details).
Starts the Bluetooth Setup utility by default.
You can assign a different function to this button (refer to
the next section for details).
Opens the Input Panel by default.
You can assign a different function to this button (refer to
the next section for details).

6-4

Using Getac Software

Icon

Function
Allows you to adjust the sound volume by dragging the
knob along the bar.

Switches the system sound output OFF (mute) and ON.
Allows you to adjust the LCD brightness level by dragging
the knob along the bar.

System enters “black-out” mode by turning off the LCD
display, LED indicators, touchscreen, and sound.
Press the power button (
“black-out” mode.

) to wake up the system from

Using Getac Software

6-5

Quick Button Setup
By default, the five quick buttons on the OSD Control Panel have
pre-assigned functions. You can re-define the buttons:
) on the OSD control panel
1. Click the Quick Button Setup button (
and the Quick Button Setup window appears.
2. At the bottom of the screen are the five quick buttons. Click the button
you want to change.

3. Depending on the type of task to be associated with the button, click the
Open button
of the Executed Program or Open Folder type.
4. A dialog box appears. Select the desired program or folder and click
Open or Select. After your selection, the entry field will display the
program or folder information.

6-6

Using Getac Software

or
5. You can change the image appearing on the button by clicking the
Select Image button. After selecting the image file, the original image
on the button will be replaced.
6. Click Set to complete the changes.
NOTE: You can restore the quick buttons to the default settings by clicking
Reset All.

Using Getac Software

6-7

Using Button Manager
The five quick buttons located on the front of your computer come with
predefined functions. You can use Button Manager to re-define the buttons.
1. Click Start  Programs  Button Manager  Button Manager. The
following screen appears.

2. Select the button to re-define.
3. Under the Update Button Function click the Key Name dropdown list to
see the available options and select the option you want.

6-8

Using Getac Software

The option User Define Button (1 to 5) means the Quick Button in the
OSD Control Panel.
4. Repeat the steps for the other buttons that you want to re-define.
5. For the changes to take effect immediately, click Start Flash.
6. If you intend to save the configurations for later retrieval, click SAVE.
Select a location, enter a filename, and click Save to save the current
configurations as a .bfh file.
Click Load the next time you use Button Manager to load any previously
saved configurations.
NOTE: You can restore to the default settings by clicking Get Default.

Using Getac Software

6-9

Using G-Manager
G-Manager is a unified user interface utility that allows you to manage and
configure the following:


System



Battery



ECO (economic mode)



Light Sensor



Ignition



Monitoring



Antenna



GPS Status

Starting G-Manager
You can start up G-Manager by any of the following methods:


Click Start  All Programs  Getac Utility  G-Manager, or



Click and hold the
icon located on the taskbar until a ring appears.
From the small menu that pops up, click G-Manager.

The G-Manager window appears, containing 8 tabs as described later.
NOTE: Depending on your model, the actual items appearing on the screen
may differ from those shown in this manual.

6-10

Using Getac Software

System Tab
The System tab provides system information.

To view specific information, select the component from the list on the left
side of the screen. The information of the selected component will be
displayed on the right side of the screen.

Using Getac Software

6-11

Battery Tab
The Battery tab allows you to check the battery status and configure the
battery.

At most two batteries may be supported. Click Battery 1 or Battery 2 to view
the information of each battery (if your model has a second battery).
NOTE:
 When the percentage % Left is less than 10% then the value will be
displayed in red.
 When an abnormal battery condition is detected Battery Status value
will be displayed in red.

Battery Information
The upper portion of the screen displays the current status of the selected
battery.

6-12

Using Getac Software

Charging Mode
The lower left portion of the screen allows you to select the charging mode.


Normal Mode – The battery will be fully charged. When remaining
charge reaches below 95%, then charging will start until it is fully
charged.



Economy Mode – This mode helps prolong battery life by charging up to
80% of its total capacity only. It is highly recommended if you are using
AC power most of the time.

Gauge Reset
The lower right portion of the screen contains the battery health bar and
provides the battery calibration function.
The health bar shows the batter’s health by percentage. A low percentage
indicates poor health and therefore the need to perform a gauge reset to
calibrate the battery’s capacity and improve the battery’s performance. The
gauge reset process includes discharging and then fully recharging the
battery in two cycles. It can take several hours.
To perform a gauge reset:
1. Connect the AC adapter.
2. Click Start, located next to the health bar
3. In the pop-up dialog box, click Yes to start the process. The window as
below appears displaying the progress bar.

Using Getac Software

6-13

4. Wait till the process is completed. Click Exit when finished.

ECO Tab
The ECO tab allows you to configure ECO modes (or called power profiles).

To put the system into an ECO mode, use the ECO button (one of the
buttons in the OSD Control Panel). (See “Using the OSD Control Panel”
earlier in this chapter for information.)

6-14

Using Getac Software

ECO Information
The left portion of the screen lists the available power profiles (Quick, Power
Saving, and Work). Each profile is a combination of power settings that
results in different power consumptions. To change the settings of a profile,
select (highlight) the profile name in the list.

Profile Settings
The right portion of the screen displays the settings of the current selected
profile. You can set up the following items:


WWAN, Bluetooth, and WLAN – can be on or off.



Power Scheme – can be Balanced, High Performance or Power Saver.
The settings here correspond to the settings in Windows. (See Windows
Help for the description to each of the power scheme.)

After changing the settings, click Apply or OK to save the changes. To
restore the settings to the default values, click Default.

Using Getac Software

6-15

Light Sensor Tab
The Light Sensor tab allows you configure how the light sensor works.

Sensor Mode
The left portion of the screen lists the sensor modes:


Normal – Light sensor sensitivity is set at normal environment lighting
condition.



Bright – Light sensor sensitivity is set at bright environment lighting
condition (e.g. outdoors).



Dark – Light sensor sensitivity is set at dark environment lighting
condition (e.g. indoors, storage warehouse, etc.).

Click to select a mode. Click Apply or OK to save the changes.

6-16

Using Getac Software

Environment Illuminance
To have the keypad backlight automatically turn on in poor lighting
environment, click the checkbox Automatic Keyboard Backlit. Click Apply or
OK to save the changes.

Antenna Tab
The Antenna tab allows you to set if your system will automatically use the
external GPS or WWAN antenna when connected to the Docking Station.

Select the checkbox(es) accordingly. Click Apply or OK to save the changes.

Using Getac Software

6-17

Ignition Tab
The Ignition tab allows you to configure how your system works with the
vehicle ignition.

Ignition Control
When your system is connected to the Vehicle Dock (available as an option),
you can have your system derive power from the vehicle and have the on/off
of the vehicle ignition turn on/off your system. To enable the feature, select
the checkbox Ignition Power On. Click Apply or OK to save the changes.

Delay Time
When the Ignition Power On feature is enabled, the system will
automatically shut down after the vehicle ignition is turned off or the
battery is low. You can set the amount of time (20 seconds, 30 seconds, 45
seconds, 1 minute, or 2 minute) the system waits before shutting down. Click
Apply or OK to save the changes.

6-18

Using Getac Software

Monitoring Tab
The Monitoring tab allows you to configure the monitoring function of
G-Manager.

Items to Monitor
The left portion of the screen lists the items. Click the checkbox before an
item to include it as a monitored component. Click Apply or OK to save the
changes.
NOTE: Different models have different supported monitoring items;
non-supported items cannot be selected (grayed out items).

Monitoring Options
The right portion of the screen allows you to set how the monitored items
are displayed and how often the monitoring is updated.


Always On Top – allows the monitoring window to remain on top of
your display.

Using Getac Software

6-19



Monitoring Interval – sets the frequency of updates on the monitoring
window (1/3/5/10/30 seconds or 1/5/30 minutes).

Click Apply or OK to save the changes.

Starting and Stopping the Monitoring
To start monitoring, click START Monitor. The monitoring window similar to
the one below appears displaying requested information at specified
intervals.

To stop monitoring, click the Close button at the upper right corner of the
monitoring window or click Stop Monitor on the Monitoring tab page of
G-Manager.

6-20

Using Getac Software

GPS Status Tab
The GPS Status tab shows the GPS status for models having the GPS module.

To start GPS positioning, click Start GPS. The screen displays:


Ongoing raw data strings in the Message Log section



Overhead satellite positions in the Satellite Map section



Signal strength of the satellites in the Signal Indicator section

When GPS positioning is completed, the Data Summary section shows the
GPS information of the current location.
To stop GPS positioning, click Stop GPS.

Using Getac Software

6-21

Using Getac Camera
Getac Camera is a geo-tagging camera program, which allows you to stamp
geographical information on photos as watermarks and embed such
information into JPEG files as EXIF 2.2 metadata.
NOTE:
 Getac Camera works with Virtual-GPS (a separate application
program). Make sure that Virtual-GPS is installed in your computer.
 Before starting Getac Camera, close any other program that uses the
camera; otherwise, Getac Camera can only provide limited functions.
 The instructions in this document are based on touchscreen operations
though there are equivalent touchpad and mouse operations.
To start the program, tap the Getac Camera program icon on Windows
desktop. The Getac Camera window appears as shown below.
The GPS positioning will be automatically activated. When the GPS
positioning is completed, you will see the geographical information in the
watermark area on the image.














6-22

Using Getac Software

No. Screen Elements

Descriptions



Preview/Display Displays the live image in Camera mode and the
Window
selected image in View mode.



Status Display

Indicates the use of a feature.
GPS Lock in use
Front/Bottom camera in use (depending
on your model)

Night mode in use
Continuous/Timer mode in use



GPS Status



Window Control
Buttons

Minimizes the program window.




Control Buttons

Perform immediate tasks on the current image.

Watermark

Displays the GPS information such as direction,
longitude, latitude, GPS status, date, and time.



Thumbnail Tray

Displays up to 7 pictures in a thumbnail view. The
middle is the picture last taken or selected.
You can drag toward the right or left to scroll
through the thumbnail view.

Indicates if the GPS positioning is completed (
).
or not (

Closes the program.

The



Command
Buttons

)

button hides/shows the Thumbnail Tray.
Switches to Camera Mode.
Switches to View Mode.
Switches to GPS view.
Switches to the Settings screen.
Provides copyright, licensing, and
help information.

Using Getac Software

6-23

Taking Pictures
1. Start the Getac Camera program. You will be in Camera Mode.
2. You can use the buttons on the right and left side of the preview
window for immediate controls. (See “Camera Controls” for detailed
information.)
For overall settings, tap
information.)

. (See “Camera Settings” for detailed

3. Aim the camera lens at your subject.

4. When ready, you can shoot the picture in either of the two methods:




6-24

Method 1: Tap the

button.

Method 2: Drag the preview image and
drop it into Thumbnail Tray.

Using Getac Software

5. The picture will appear in the middle of the Thumbnail View and be
saved to the predefined storage location.

Camera Controls Buttons
Control Buttons

Descriptions
Flips the image vertically.
Flips the image horizontally.

Turns on/off GPS lock. The icon in the button shows the
current status.
GPS lock allows you record the exact location of the
object you are shooting instead of where you are using
the computer to shoot the picture. First, put the
computer near your object and tap this button to lock
the GPS information; then, you can go farther away to
where you can have a good view of the object for the
shooting.
Remember to turn off GPS lock when the feature is not
needed for the next picture. The GPS lock is always off
whenever you start the program.
Turns off/on watermark. The icon in the button shows
the current status.
You can turn off watermark if you do not want the
watermark to show in the picture. Your setting remains
effective until you change it again.

Using Getac Software

6-25

Using View Mode
Tap

at the bottom of the screen to switch to View mode.

While in Camera mode, you can also switch to View mode by either of the
two methods:


Method 1: Double-tap the thumbnail in the Thumbnail Tray.



Method 2: Drag the thumbnail and drop into the preview window.

Selecting an Image
To scroll through the Thumbnail Tray, drag the
tray toward the left or right.

To select an image or video, use either of the
two methods:


Method 1: Double-tap the thumbnail in the Thumbnail Tray.



Method 2: Drag the thumbnail and drop
into the display window.

6-26

Using Getac Software

Image Viewing Controls

When you select an image to view, you can perform the following tasks.
To
Zoom in/out
(up to four scales)

Via Control Buttons

Via Multi-touch Operations

Drag two fingers apart/
towards to zoom in/out.
When zoomed in, you can drag to view another
portion of the image.
Restore to the
100% scale

−

Using Getac Software

6-27

Via Control Buttons

Rotate to the
right/left by 90°

Via Multi-touch Operations

Drag two fingers in a
clockwise/counterclockwise
circular motion.
View image
properties

−

Adding Notes to an Image
1. Switch to View mode, select the image, and tap
2. In properties view, tap

3. Type your notes in the entry field.
4. When completed, tap

The first three lines of the notes show on the screen.

6-28

Using Getac Software

Camera Settings
To change camera settings, tap

at the bottom of the screen.

Along the left of the window are all the setting items. You can drag this
area up or down to scroll through the items. The middle of the window
displays the current item and setting value. To the right is the adjustment
bar where you can tap or drag to change the setting value.
All changes (except for Camera Mode) remain effective until you change
them again.
Items

Name

Descriptions

White
Balance

Five choices from which you can select one that
matches the current light source: Automatic
(default), Sunshine, Cloudy, Fluorescence, and
Incandescence.

Brightness

Adjusts the brightness level. The range of levels
depends on computer models.
You can tap

to restore to the default level.

Using Getac Software

6-29

Items

Name

Descriptions

Contrast

Adjusts the contrast level. The range of levels
depends on computer models.
to restore to the default level.
You can tap

Hue

Adjusts the hue level. The range of levels depends
on computer models.
to restore to the default level.
You can tap

Flicker

Sets the frequency to match the local electrical
system for flicker free shooting under electric light.
Choices are: 60Hz (default) and 50Hz.

LED Light

Turns On (default) or Off the LED light.
This item is available for setting only on models
with the LED light.

Night Mode Turns On or Off (default) night mode.
You can turn on the feature for shooting in low
light situations.
Image Size

Sets the image resolution.
1600 x 1200, 1024 x 768, 800 x 600, or 640 x 480 for
2.0MP Camera.

Camera
Mode

Three choices for the shooting mode:
Normal

This is the default setting whenever
the program is started.

Continuous Continuous shooting of 3 pictures
(one shot per second).
Timer
Status
Display

6-30

Using Getac Software

5-second countdown before
shooting.

Turns On (default) or Off the display of the status
indicators.

Items

Name

Descriptions

Watermark

Turns On (default) or Off the display of watermark
in the image. (Turning off does not affect the
embedded EXIF 2.2 metadata.)

Shutter
Sound

Turns On (default) or Off the sound played upon
photo shooting.

Power
Saving

Sets if power saving works for the program.
System
The Camera program enters power
(default) saving mode according to the settings of
Windows’ Power Options.
Never

The Camera program will not enter
power saving mode while the program
window is open. But when the program
window is minimized, the System setting
overrides.

Camera
Switch

Switches to the Front (default) or Bottom camera
lens.
The latter is available for selection only on
computer models with two cameras.

Folder Path

Sets the storage location of the images. To change
to a different folder, tap Browse and select the
folder.
The default location is Users\[user name]\Pictures
folder that contains the original images. A
subfolder named Thumbs contains a copy of the
same images (with filename prefix Thumb_) for the
thumbnail view.
NOTE: If you are adding or deleting images using
File Explorer, make sure to work on both the
correct folder and its Thumbs subfolder.

Using Getac Software

6-31

Items

Name
Time
Option

Filename
Prefix

6-32

Using Getac Software

Descriptions
Displays the time throughout the program
according to one of the two choices:
System
time zone
(default)

The time zone setting of the
computer is taken into consideration.
If the current location is in daylight
saving time, the time will be adjusted
accordingly.

UTC

The time is based on Coordinated
Universal Time.

The default filename prefix is IMG. The complete
filename is IMG_xxxxxx.jpg (where xxxxxx =
sequential number). When the sequential number
has reached 999999 and you are taking the next
picture, a message will pop up to ask you to change
the prefix.
You can change the prefix by typing the characters
(limited to A~Z, a~z, 0~9, - and _) in the entry field.
Maximum number of characters allowed is 10.

Chapter 7

Caring for the
Computer
Taking good care of your computer will ensure a trouble-free operation and
reduce the risk of damage to your computer.
This chapter gives you guidelines covering areas such as protecting, storing,
cleaning, and traveling.

Caring for the Computer

7-1

Protecting the Computer
To safeguard the integrity of your computer data as well as the computer
itself, you can protect the computer in several ways as described in this
section.

Using an Anti-Virus Strategy
You can install a virus-detecting program to monitor potential viruses that
could damage your files.

Using Action Center (for Windows 7)
Action Center alerts you to take action on the following security essentials:


Windows Firewall



Windows Update



Malware Protection (anti-virus, anti-spyware)



Others (Internet security, user account control)

For detailed information, see Windows’ Help.

7-2

Caring for the Computer

Using the Cable Lock
You can use a Kensington-type cable lock to protect your computer against
theft. The cable lock is available in most computer stores.
To use the lock, loop the lock cable around a stationary object such as a
table. Insert the lock to the Kensington lock hole and turn the key to secure
the lock. Store the key in a safe place.

Caring for the Computer

7-3

Taking Care of the Computer
Location Guidelines


For optimal performance, use the computer where the recommended
temperature is between 0 °C (32 °F) and 55 °C (131 °F) – actual operating
temperature depending on product specifications.



Avoid placing the computer in a location subject to high humidity,
extreme temperatures, mechanical vibration, direct sunlight, or heavy
dust. Using the computer in extreme environments for long periods can
result in product deterioration and a shortened product life.



Operating in an environment with metallic dust is not allowed.



Place the computer on a flat and steady surface. Do not stand the
computer on its side or store it in an upside-down position. A strong
impact by dropping or hitting may damage the computer.



Do not cover or block any ventilation openings on the computer. For
example, do not place the computer on a bed, sofa, rug, or other similar
surface. Otherwise, overheating may occur that results in damage to the
computer.



As the computer can become very hot during operation, keep it away
from objects that are vulnerable to heat.



Keep the computer at least 13 cm (5 inches) away from electrical
appliances that can generate a strong magnetic field such as a TV,
refrigerator, motor, or a large audio speaker.



Avoid moving the computer abruptly from a cold to a warm place. A
temperature difference of more than 10 °C (18 °F) may cause
condensation inside the unit, which may damage the storage media.

General Guidelines


7-4

Do not place heavy objects on top of the computer when it is closed as
this may damage the display.

Caring for the Computer



The screen surface is easily scratched. Avoid touching it with a sharp
object such as a pen or pencil.



LCD image sticking occurs when a fixed pattern is displayed on the
screen for a prolonged period of time. You can avoid the problem by
limiting the amount of static content on the display. It is recommended
that you use a screen saver or turn off the display when it is not in use.



To maximize the life of the backlight in the display, allow the backlight
to automatically turn off as a result of power management.

Cleaning Guidelines


Never clean the computer with its power on.



Use a soft cloth moistened with water or a non-alkaline detergent to
wipe the exterior of the computer.



Gently wipe the display with a soft, lint-free cloth. Do not use alcohol or
detergent on the display.



Dust or grease on the touchpad can affect its sensitivity. Clean the pad
by using adhesive tape to remove the dust and grease on its surface.



If water or liquid is split onto the computer, wipe it dry and clean when
possible. Though your computer is water-proof, do not leave the
computer wet when you can dry it.



If the computer gets wet where the temperature is 0 °C (32 °F) or below,
freeze damage may occur. Make sure to dry the wet computer.

Battery Pack Guidelines


Recharge the battery pack when it is nearly discharged. When
recharging, make sure that the battery pack is fully charged. Doing so
may avoid harm to the battery pack.



The battery pack is a consumable product and the following conditions
will shorten its life:
– when frequently charging the battery pack
– when using, charging, or storing the battery in high temperature
condition
Caring for the Computer

7-5



To avoid hastening the deterioration of the battery pack thereby
prolonging its useful life, minimize the number of times you charge it so
as not to frequently increase its internal temperature.



Charge the battery pack between 10 °C ~ 30 °C (50 °F ~ 86 °F)
temperature range.
A higher environment temperature will cause the battery pack’s
temperature to rise. Avoid charging the battery pack inside a closed
vehicle and in hot weather condition.
Also, charging will not start if the battery pack is not within the allowed
temperature range.



It is recommended that you do not charge the battery pack more than
once a day.



It is recommended that you charge the battery pack with the computer’s
power off.



To maintain the battery pack’s operating efficiency, store it in a cool
dark place removed from the computer and with 30% ~ 40% charge
remaining.



Important guidelines when using the battery pack.
When installing or removing the battery pack take note of the
following:
– avoid installing or removing the battery pack when the computer is
in Sleep mode. Abruptly removing the battery pack may cause loss
of data or the computer may become unstable.
– avoid touching the battery pack terminals or damage may occur,
thereby causing improper operation to it or the computer.
The computer’s input voltage and surrounding temperature will directly
affect the battery pack’s charge and discharge time:
– charging time will be prolonged when the computer is turned on.
To shorten the charging time, it is recommended that you place the
computer in sleep or hibernation mode.
– a low temperature will prolong the charging time as well as hasten
the discharge time.



7-6

When using battery power in an extremely low temperature
environment, you may experience shortened operating time and
Caring for the Computer

incorrect battery level reading. This phenomenon comes from the
chemical characteristics of batteries. The appropriate operating
temperature for the battery is -10 °C ~ 50 °C (14 °F ~ 122 °F).

Touchscreen Guidelines


Use the finger or the included touchscreen pen on the display. Using a
sharp or metallic object other than your finger or touchscreen pen may
cause scratches and damage the display, thereby causing errors.



Avoid using excessive force that may cause damage to the display.



Use a soft cloth to remove dirt on the display. The touchscreen surface
has a special protective coating that prevents dirt from sticking to it. Not
using a soft cloth may cause damage to the special protective coating on
the touchscreen surface.



Turn off the computer power when cleaning the display. Cleaning the
display with the power on may cause improper operation.



Do not use excessive force on the display. Avoid moving the computer
while holding the display or twisting the display. Avoid placing objects
on top of the display as this may cause the glass to break thereby
damaging the display.



Using the touchscreen during low temperature (less than 5oC) may cause
a slower response time, this is normal. A normal response time may be
restored upon returning to room temperature.



When there is a noticeable discrepancy in the placement of the stylus on
the screen and the indicated position of the onscreen pointer, use the
calibration utility to recalibrate the touchscreen display.

Caring for the Computer

7-7

When Traveling


Before traveling with your computer, make a backup of your hard disk
data into flash disks or other storage devices. As an added precaution,
bring along an extra copy of your important data.



Make sure that the battery pack is fully charged.



Make sure that the computer is turned off and the top cover is securely
closed.



Do not leave objects in between the keyboard and closed display.



Disconnect the AC adapter from the computer and take it with you. Use
the AC adapter as the power source and as a battery-charger.



Hand-carry the computer. Do not check it in as luggage.



If you need to leave the computer in the car, put it in the trunk of the car
to avoid exposing the computer to excessive heat.



When going through airport security, it is recommended that you send
the computer and flash disks through the X-ray machine (the device you
set your bags on). Avoid the magnetic detector (the device you walk
through) or the magnetic wand (the handheld device used by security
personnel).



If you plan to travel abroad with your computer, consult your dealer for
the appropriate AC power cord for use in your country of destination.

7-8

Caring for the Computer

Chapter 8

Troubleshooting
Computer problems can be caused by hardware, software, or both. When
you encounter any problem, it might be a typical problem that can easily be
solved.
This chapter tells you what actions to take when solving common computer
problems.

Troubleshooting

8-1

Preliminary Checklist
Here are helpful hints to follow before you take further actions when you
encounter any problem:


Try to isolate which part of the computer is causing the problem.



Make sure that you turn on all peripheral devices before turning on the
computer.



If an external device has a problem, make sure that the cable
connections are correct and secure.



Make sure that the configuration information is properly set in the BIOS
Setup program.



Make sure that all the device drivers are correctly installed.



Make notes of your observations. Are there any messages on the screen?
Do any indicators light? Do you hear any beeps? Detailed descriptions
are useful to the service personnel when you need to consult one for
assistance.

If any problem persists after you follow the instructions in this chapter,
contact an authorized dealer for help.

8-2

Troubleshooting

Solving Common Problems
Battery Problems
The battery does not charge (Battery Charge indicator does not light
amber).


Make sure that the AC adapter is properly connected.



Make sure that the battery is not too hot or cold. Allow time for the
battery pack to return to room temperature.



Make sure that the battery pack is installed correctly.



Make sure that the battery terminals are clean.

The operating time of a fully charged battery becomes shorter.


If you often partially recharge and discharge, the battery might not be
charged to its full potential. Initialize the battery to solve the problem.

The battery operating time indicated by the battery meter does not
match the actual operating time.


The actual operating time can be different from the estimated time,
depending on how you are using the computer. If the actual operating
time is much less than the estimated time, initialize the battery.

Bluetooth Problems
I cannot connect to another Bluetooth-enabled device.


Make sure that both devices have activated Bluetooth.



Make sure that the distance between the two devices is within the limit
and that there are no walls or other obstructions between the devices.



Make sure that the other device is not in “Hidden” mode.



Make sure that both devices are compatible.

Troubleshooting

8-3

Display Problems
Nothing appears on the screen.


During operation, the screen may automatically turn off as a result of
power management. Press any key to see if the screen comes back.



The brightness level might be too low. Increase brightness.



The display output might be set to an external device. To switch the
display back to the LCD, press the Fn+F9 hot key or change the display
through the settings in Display Properties.

The characters on the screen are dim.


Adjust the brightness and/or contrast.

The display brightness cannot be increased.


As a protection, the display brightness will be fixed at a low level when
the surrounding temperature is too high or too low. It is not a
malfunction in this situation.

Bad dots appear on the display at all times.


A small number of missing, discolored, or bright dots on the screen are
an intrinsic characteristic of TFT LCD technology. It is not regarded as a
LCD defect.

Resolution cannot be adjusted to desired setting.


Make sure that the VGA driver is installed correctly.

The external monitor displays nothing.


Make sure that the monitor is turned on.



Make sure that the monitor’s signal cable is properly connected.



Switch the display to the monitor by pressing the Fn+F9 hot key or
change the display through the settings in Display Properties.

8-4

Troubleshooting

Simultaneous display/multi-display does not work.


Make sure that you turn on the external monitor before turning on the
computer.



Press the Fn+F9 hot key to toggle through the display options or change
the settings in Display Properties in Windows.

Hardware Device Problems
The computer does not recognize a newly installed device.


The device may not be correctly configured in the BIOS Setup program.
Run the BIOS Setup program to identify the new type.



Make sure if any device driver needs to be installed. (Refer to the
documentation that came with the device.)



Make sure if the device needs any jumper or switch settings. (Refer to
the documentation that came with the device.)



Check the cables or power cords for correct connections.



For an external device that has its own power switch, make sure that the
power is turned on.

Hard Disk Drive Problems
The hard disk drive error message appears on the screen.


The hard disk drive has defects. Ask your dealer for help.

The hard disk drive operations seem slow.


The data files stored on the hard disk drive may be fragmented. Use a
tool such as Window’s Disk Defragmenter to defragment the files.

The hard disk drive in-use indicator glows without blinking.


The data files stored on the hard disk drive may be fragmented. Use a
tool such as Window’s Disk Defragmenter to defragment the files.

Troubleshooting

8-5

Keyboard, Mouse, and Touchpad Problems
The keyboard does not respond.


Try connecting an external keyboard. If it works, contact an authorized
dealer, as the internal keyboard cable might be loose.

Water or liquid is spilt into the keyboard.


Immediately turn off the computer and unplug the AC adapter. Then
turn the keyboard upside down to drain the liquid out of the keyboard.
Make sure to clean up any part of the spill you can get to. Though the
keyboard of your computer is spill-proof, liquid will remain in the
keyboard enclosure if you don’t remove it. Wait for the keyboard to air
dry before using the computer again.

The numeric keypad is disabled.


Make sure that the Num Lock is switched on. (Check if the Num Lock
Indicator glows or not.)

The touchpad does not work, or the pointer is difficult to control
with the touchpad.


Make sure that the touchpad is clean.

LAN Problems
I cannot access the network.


Make sure that the LAN driver is correctly installed.



Make sure that the LAN cable is properly connected to the RJ-45
connector and the network hub.



Make sure that the network configuration is appropriate.



Make sure that the user name or password is correct.

8-6

Troubleshooting

Power Management Problems
The computer does not enter Sleep or Hibernation mode
automatically.


If you have a connection to another computer, the computer does not
enter Sleep or Hibernation mode if the connection is actively in use.



Make sure that the Sleep or Hibernation time-out is enabled.

The computer does not enter Sleep or Hibernation mode
immediately.


If the computer is performing an operation, it normally waits for the
operation to finish.

The computer does not resume from Sleep or Hibernation mode.


The computer automatically enters Sleep or Hibernation mode when the
battery pack is empty. Do any one of the following:
− Connect the AC adapter to the computer.
− Replace the empty battery pack with a fully charged one.

The computer does not enter Hibernation mode with the Fn+F10 hot
keys.


Make sure that the Hibernation function is specified for the sleep
button.



You might be using a PC card that prevents the computer from entering
Hibernation mode. To enter the mode, stop the communication program
and then remove the card or stop the card.

Software Problems
An application program does not work correctly.


Make sure that the software is correctly installed.



If an error message appears on the screen, consult the software
program’s documentation for further information.

Troubleshooting

8-7



If you are sure the operation has stop, reset the computer. (See
“Resetting the Computer” later in this chapter.)

Sound Problems
No sound is produced.


Make sure that the volume control is not set too low.



Make sure that the computer is not in Sleep mode.



If using an external speaker, make sure that the speaker is properly
connected.

Distorted sound is produced.


Make sure that the volume control is not set too high or too low. In most
cases, a high setting can cause the audio electronics to distort the sound.

The sound system does not record.


Adjust the playback or recording sound levels.

The external microphone or audio device does not work.


Make sure that the microphone is connected to the proper connector on
the computer.



Click the speaker symbol on the taskbar and check the Windows volume
control.



Check the volume control of your computer.

Startup Problems
When you turn on the computer, it does not seem to respond.


Make sure that either the AC adapter is connected or the battery has
power.



For models with the hard disk drive heater option: When turning on the
computer in an extremely low temperature environment, the computer
will heat up the hard disk before starting up. The hard disk drive in-use
indicator blinks red to indicate the heater is on. (In conditions where the

8-8

Troubleshooting

AC adapter is connected and the temperature is above an acceptable
range, the computer will display messages on the screen informing you
of the heating process; in other conditions, the screen is simply blank.)
Wait till the heating is finished. However, if external AC power is not
available and the remaining battery power is too low for the heating to
complete, the computer may not start up. In case the computer fails to
start up, turn off the computer and leave it in room temperature for
about an hour before trying to turn it on again.

When you turn on the computer, it stops after POST.


Restart your computer.

WLAN Problems
I cannot use the WLAN feature.


Make sure that the mini PCI-E WLAN card is correctly installed.



Make sure that the necessary driver(s) is correctly installed.



Make sure that the WLAN feature is turned on.

Transmission quality is poor.


Your computer may be in an out-of-range situation. Move your
computer closer to the Access Point or another WLAN device it is
associated with.



Check if there is high interference around the environment and solve the
problem as described next.

Radio interference exists.


Move your computer away from the device causing the radio
interference such as microwave oven and large metal objects.



Plug your computer into an outlet on a different branch circuit from that
used by the affecting device.



Consult your dealer or an experienced radio technician for help.

Troubleshooting

8-9

I cannot connect to another WLAN device.


Make sure that the WLAN feature is turned on.



Make sure that the SSID setting is the same for every WLAN device in the
network.



Your computer is not recognizing changes. Restart the computer.



Make sure that the IP address or subnet mask setting is correct.

I cannot communicate with the computer in the network when
Infrastructure mode is configured.


Make sure that the Access Point your computer is associated with is
powered on and all the LEDs are working properly.



If the operating radio channel is in poor quality, change the Access Point
and all the wireless station(s) within the BSSID to another radio channel.



Your computer may be in an out-of-range situation. Move your
computer closer to the Access Point it is associated with.



Make sure that your computer is configured with the same security
option (encryption) to the Access Point.



Use the Web Manager/Telnet of the Access Point to check whether it is
connected to the network.



Reconfigure and reset the Access Point.

I cannot access the network.


Make sure that the necessary driver(s) is correctly installed.



Make sure that the network configuration is appropriate.



Make sure that the user name or password is correct.



You have moved out of range of the network.



Turn off power management.

8-10

Troubleshooting

Other Problems
The date/time is incorrect.


Correct the date and time via the operating system or BIOS Setup
program.



After you have performed everything as described above and still have
the incorrect date and time every time you turn on the computer, the
RTC (Real-Time Clock) battery is at the end of its life. Call an authorized
dealer to replace the RTC battery.

Troubleshooting

8-11

Resetting the Computer
You may have to reset (reboot) your computer on some occasions when an
error occurs and the program you are using hangs up.
If the computer operation seems to hang up, first wait. It is possible that the
computer is processing data. Periodically check the hard disk drive in-use
indicator, if it flashes irregularly, the program may be accessing data and
preventing you from using the keyboard. If you are sure the operation has
stopped and you cannot use the “restart” function of the operating system,
reset the computer.
Reset the computer by any one of these methods:


Press Ctrl+Alt+Del on your built-in keyboard.



Press the Reset button



If the above action does not work, press and hold the power button for
more than 5 seconds to force the system to turn off. Then turn on the
power again.

on the front panel of your computer.

CAUTION: Resetting will cause any unsaved data to be lost.

8-12

Troubleshooting

Appendix A

Specifications
NOTE: Specifications are subject to change without any prior notice.
Parts

Specifications
®

CPU

Intel Ivy Bridge i5-3320M, 2.6G, 35W

Chipset

Intel® Panther Point QM77

Memory

Up to 8 GB, 240-pin × 2, DDRIII 1333MHz SO-DIMM

BIOS

8 MB EEPROM, system and VGA BIOS, Plug-and-Play, ACPI 2.0
capability

Display

Audio

Panel

10.4-inch 4:3 TFT LCD, resolution up to 1024×768 XGA,
Touchscreen function and/or Digitizer feature (option) ,
Sunlight-readable with 1200 nits brightness after touchscreen,
Ultra low brightness (option)

Video controller

Integrated in Intel® Ivy Bridge

Features

Azalia interface, left/right-channel analog output for line-out
connector

Speaker

One built-in

Keyboard

Standard keys with numeric pad keys, 12 function keys, special
Fn (Function) key and Windows keys
Water-proof and dust-proof membrane, large character printing,
water-proof rubber (option), membrane backlight (option)

Pointing device

Glide touchpad with 2 buttons, capacitance-type
Resistive (Glove) touchpad (option)

Hard disk drive

SATA 3 interface, 320GB, HDD heater for -20 °C low temperature
(option), 128GB solid state disk (option)

PC Card /ExpressCard/Smart
card support

Standard: ExpressCard/54 + PC card
Option: Smart card + ExpressCard/54

Memory card reader

SD/SDHC/SDXC

I/O ports

USB (3.0 support) x 2, 1394a, serial (RS-232), RJ-45, RJ-11,
headphone out, microphone, VGA, docking (100-pin)

Specifications

A-1

Parts
Antenna

Specifications

Wi-Fi
802.11a/b/g/n +
Bluetooth 2.4G

2 internal (pass-through for external antenna – option)

WCDMA/HSDPA

2 internal (pass-through for external antenna – option)

GPS 1.5G (option) 1 internal
Modem

Azalia interface, 56 Kbps, ITU V.90 MDC 1.5 internal fax modem

LAN

IEEE 802.3i 10Base-T, IEEE 802.3u 100Base-T, IEEE 802.3ab
1000Base-T Ethernet

Wireless LAN + Bluetooth

Intel® Centrino Advanced-N 6235, 802.11 a/b/g/n
WLAN booster (option)
Blutooth 4.0 class 1 + EDR

Camera

2M pixel (EDOF), 225-degree rotation

GPS (option)

EB-5318RF

WWAN (option)

WCDMA/HSDPA/LTE

Security

Kensington lock
TPM 1.2
Fingerprint scanner (option)

Handle

Grip and cross-type hand strap

Power

AC adapter

Universal 60 W; input: 100∼240 V, 50/60 Hz; output: 19 V

Battery

Li-ion smart 9-cell battery 8700 mAH / 10.8 V
Li-ion smart 6-cell battery 6140 mAH / 10.8V (option)
user-swappable, under -20 oC combined with hard drive low
temperature solution

Dimension (L×W×H)

290×222×49 mm (11.4×8.74×1.93 inch)

Weight

Less than 2.5 kg (5.5 lb)

Environment

A-2

Temperature

Operating: 0 °C (32 °F) to 60 °C (140 °F)
-20 °C (-4 °F) to 60 °C (140 °F) – low temperature
option
Non-operating: -51 °C (-60 °F) to 71 °C (160 °F)

Humidity

5 % to 95 % relative, non-condensing

Altitude

Operating: 15,000 ft
Non-operating: 40,000 ft

Shock

Operating: 40 g, 11 ms, sawtooth pulse

Vibration

Integrity: MIL-STD-810G, Method 514.6 Procedure I, Category 24,
E1 minimum integrity.
Vehicle: MIL-STD-810G, Method 514.6 Procedure I, Category 4,
C-1 secured cargo.

Drop

100 cm drop 26 times onto plywood plate surface

Specifications

Parts

Specifications

Enclosure

IP65 (with input/output doors closed)

ESD

Air discharge: 0~8 KV (included) no error; 9~15 KV allow soft
error
Contact discharge: 0~6 KV (included) no error; 7~8 KV allow soft
error

Regulation

EMC

FCC part 15, subpart B, class B, CE, CCC

Safety

UL, TUV, TUV/CB, E-mark

Green
Product
Coverage

RoHS

6 European union banned materials, EPEAT

Other

12 universal GP product banned materials, ENERGY STAR, WEEE

Specifications

A-3

Appendix B

Regulatory
Information
This appendix provides regulatory statements and safety notices on your
computer.
NOTE: Marking labels located on the exterior of your computer indicate the
regulations that your model complies with. Please check the marking labels
and refer to the corresponding statements in this appendix. Some notices
apply to specific models only.

Regulatory Information

B-1

On the Use of the System
Class B Regulations
USA
Federal Communications Commission Radio Frequency Interference
Statement
NOTE:
This equipment has been tested and found to comply with the limits for a
Class B digital device pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:


Reorient or relocate the receiving antenna.



Increase the separation between the equipment and receiver.



Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.



Consult the dealer or an experienced radio/TV technician for help.

Any changes or modifications not expressly approved by the manufacturer
could void the user’s authority to operate the equipment.
Please note:
The use of a non-shielded interface cable with this equipment is prohibited.

B-2

Regulatory Information

Canada
Canadian Department of Communications
Radio Interference Regulations Class B Compliance Notice
This Class B digital apparatus meets all requirements of the Canada
Interference-Causing equipment regulations.
Cet appareil numérique de Classe B respecte toutes les exigences du
Règlement Canadien sur le matériel brouileur.
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la classe B
prescrites dans le Règlement sur le brouillage radioélectrique édicté par le
ministère des Communications du Canada.

Safety Notices
About the Battery
Caution Texts Concerning Lithium Batteries
DANISH
ADVARSEL! Lithiumbatteri – Eksplosionsfare ved fejlagtig håndtering.
Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det
brugte batteri tilbage til leverandøren.
NORWEGIAN
ADVARSEL: Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme
batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte
batterier kasseres i henhold til fabrikantens instruksjoner.
SWEDISH
VARNING: Explosionsfara vid felaktigt batteribyte. Använd samma
batterityp eller en ekvivalent typ som rekommenderas av
apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion.

Regulatory Information

B-3

FINNISH
VAROITUS: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda
paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty
paristo valmistajan ohjeiden mukaisesti.
ENGLISH
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only
with the same or equivalent type recommended by the equipment
manufacturer. Discard used batteries according to manufacturer's
instructions.
DEUTSCH
VORSICHT: Explosionsgefahr bei unsachgemäßem Austausch der Batterie. Ersatz
nur durch denselben oder einen vom Hersteller empfohlenen gleich-wertigen
Typ. Entsorgung gebrauchter Batterien nach Angaben des Herstellers.
FRENCH
ATTENTION: II y a danger d’explosion s’il y a remplacement incorrect de la
batterie. Remplacer uniquement avec une batterie du même type ou d’un
type équivalent recommandé par le constructeur. Mettre au rebut les
batteries usagées conformément aux instructions du fabricant.

Attention (for USA Users)
The product that you have purchased contains a rechargeable battery. The
battery is recyclable. At the end of its useful life, under various state and
local laws, it may be illegal to dispose of this battery into the municipal
waste stream. Check with your local solid waste officials for details in your
area for recycling options or proper disposal.

About the AC Adapter


Use only the AC adapter supplied with your computer. Use of another
type of AC adapter will result in malfunction and/or danger.



Do not use the adapter in a high moisture environment. Never touch the
adapter when your hands or feet are wet.



Allow adequate ventilation around the adapter when using it to operate
the device or charge the battery. Do not cover the AC adapter with
paper or other objects that will reduce cooling. Do not use the AC
adapter while it is inside a carrying case.

B-4

Regulatory Information



Connect the adapter to a proper power source. The voltage
requirements are found on the product case and/or packaging.



Do not use the adapter if the cord becomes damaged.



Do not attempt to service the unit. There are no serviceable parts inside.
Replace the unit if it is damaged or exposed to excess moisture.

Option ANSI/ISA 12.12.01 & CSA C22.2 No. 213
Instruction
INSTALLATION INSTURCTIONS:
Installation instructions are provided with each device and shall include the
following or equivalent wording:


This equipment is suitable for use in Class I, Division 2, Groups A, B, C and
D OR non-hazardous locations only.



WARNING – EXPLOSION HAZARD – Do not disconnect equipment unless
power has been removed or the area is known to be non-hazardous.



WARNING – EXPLOSION HAZARD - Substitution of components may
impair suitability for Class I, Division 2.



WARNING - EXPLOSION HAZARD - External Connections/Hubs are not to
be used in a Hazardous Location.



WARNING - EXPLOSION HAZARD - Notebook is to be only powered from
the battery pack while in Hazardous Locations.

About the Modem
Caution


Never install telephone wiring during a lightning storm.



Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.



Never touch non-insulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.

Regulatory Information

B-5



Use caution when installing or modifying telephone lines.



Avoid using the telephone function (other than a cordless type) during
an electrical storm. There may be a remote risk of electric shock from
lightning.



Do not use the telephone function to report a gas leak in the vicinity of
the leak.



Do not use this product near water, for example near a bathtub, wash
bowl, kitchen sink or laundry tub, in a wet basement or near a swimming
pool.

Caution (for USA Users)
To reduce the risk of fire, use only No.26 AWG or larger telecommunication
line cord.

B-6

Regulatory Information

On the Use of the RF Device
NOTE: The information in this section applies to models with the wireless
LAN module.

USA and Canada Safety Requirements and
Notices
IMPORTANT NOTE: To comply with FCC RF exposure compliance
requirements, the antenna used for this transmitter must be installed to
provide a separation distance of at least 20 cm from all persons and must not
be co-located or operating in conjunction with any other antenna or
transmitter.

Radio Frequency Interference Requirements and SAR
The FCC with its action in ET Docket 93-62 has adopted a safety standard for
human exposure to Radio Frequency (RF) electromagnetic energy emitted by
FCC certified equipment. The wireless LAN module meets the Human
Exposure limits found in OET Bulletin 65, 2001, and ANSI/IEEE C95.1, 1992.
Proper operation of this radio according to the instructions found in this
manual will result in exposure substantially below the FCC’s recommended
limits. The following safety precautions should be observed:


Do not touch or move antenna while the unit is transmitting or
receiving.



Do not hold any component containing the radio such that the antenna
is very close or touching any exposed parts of the body, especially the
face or eyes, while transmitting.



Do not operate the radio or attempt to transmit data unless the antenna
is connected; if not, the radio may be damaged.

Use in specific environments:


The use of wireless devices in hazardous locations is limited by the
constraints posed by the safety directors of such environments.

Regulatory Information

B-7



The use of wireless devices on airplanes is governed by the Federal
Aviation Administration (FAA).



The use of wireless devices in hospitals is restricted to the limits set forth
by each hospital.

Antenna use:


In order to comply with FCC RF exposure limits, low gain integrated
antennas should be located at a minimum distance of 20 cm
(8 inches) or more from the body of all persons.



High-gain, wall-mount, or mast-mount antennas are designed to be
professionally installed and should be located at a minimum distance of
30 cm (12 inches) or more from the body of all persons. Please contact
your professional installer, VAR, or antenna manufacturer for proper
installation requirements.

Explosive Device Proximity Warning
WARNING: Do not operate a portable transmitter (such as a wireless
network device) near unshielded blasting caps or in an explosive
environment unless the device has been modified to be qualified for such
use.

Antenna Warning
WARNING: To comply with the FCC and ANSI C95.1 RF exposure limits, it is
recommended that the antenna for this device be installed so as to provide a
separation distance of at least 20 cm (8 inches) from all persons and that the
antenna must not be co-located or operating in conjunction with any other
antenna or radio transmitter. It is recommended that the user limit exposure
time if the antenna is positioned closer than 20 cm
(8 inches).

Use on Aircraft Caution
CAUTION: Regulations of the FCC and FAA prohibit airborne operation of
radio-frequency wireless devices because their signals could interfere with
critical aircraft instruments.

B-8

Regulatory Information

EMC Requirements
This device uses, generates and radiates radio frequency energy. The radio
frequency energy produced by this device is well below the maximum
exposure allowed by the Federal Communications Commission (FCC).
This device complies with the limits for a Class B digital device pursuant to
Part 15 subpart C of the FCC Rules and Regulations. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference
that may cause undesired operation.
The FCC limits are designed to provide reasonable protection against
harmful interference when the equipment is installed and used in
accordance with the instruction manual and operated in a commercial
environment. However, there is no guarantee that interference will not
occur in a particular commercial installation, or if operated in a residential
area.
If harmful interference with radio or television reception occurs when the
device is turned on, the user must correct the situation at the user’s own
expense. The user is encouraged to try one or more of the following
corrective measures:


Reorient or relocate the receiving antenna.



Increase the separation between the equipment and receiver.



Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.



Consult the dealer or an experienced radio/TV technician for help.

CAUTION: The Part 15 radio device operates on a non-interference basis with
other devices operating at this frequency. Any changes or modification to
said product not expressly approved by the manufacturer could void the
user’s authority to operate this device.

Regulatory Information

B-9

Canada Radio Frequency Interference Requirements
To prevent radio interference to the licensed service, this device is intended
to be operated indoors and away from windows to provide maximum
shielding. Equipment (or its transmit antenna) that is installed outdoors is
subject to licensing.
Pour empêcher que cet appareil cause du brouillage au service faisant l'objet
d'une licence, il doit être utilisé à l'intérieur et devrait être placé loin des
fenêtres afin de fournir un écran de blindage maximal. Si le matériel (ou son
antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une
licence.

European Union CE Marking and Compliance
Notices
Statements of Compliance
English
This product follows the provisions of the European Directive 1999/5/EC.
Danish
Dette produkt er i overensstemmelse med det europæiske direktiv
1999/5/EC.
Dutch
Dit product is in navolging van de bepalingen van Europees Directief
1999/5/EC.
Finnish
Tämä tuote noudattaa EU-direktiivin 1999/5/EC määräyksiä.
French
Ce produit est conforme aux exigences de la Directive Européenne
1999/5/EC.
German
Dieses Produkt entspricht den Bestimmungen der Europäischen Richtlinie
1999/5/EC.

B-10

Regulatory Information

Greek
To προϊόν αυτό πληροί τις προβλέψεις της Ευρωπαϊκής Οδηγίας 1999/5/EC.
Icelandic
Þessi vara stenst reglugerð Evrópska Efnahags Bandalagsins númer
1999/5/EC.
Italian
Questo prodotto è conforme alla Direttiva Europea 1999/5/EC.
Norwegian
Dette produktet er i henhold til bestemmelsene i det europeiske direktivet
1999/5/EC.
Portuguese
Este produto cumpre com as normas da Diretiva Européia 1999/5/EC.
Spanish
Este producto cumple con las normas del Directivo Europeo 1999/5/EC.
Swedish
Denna produkt har tillverkats i enlighet med EG-direktiv 1999/5/EC.

Local Restrictions of 802.11a/g/n Radio Usage
CAUTION: Due to the fact that the frequencies used by 802.11a/g/n wireless
LAN devices may not yet be harmonized in all countries, 802.11a/g/n
products are designed for use only in specific countries or regions, and is not
allowed to be operated in countries or regions other than those of
designated use. As a user of these products, you are responsible for ensuring
that the products are used only in the countries or regions for which they
were intended and for verifying that they are configured with the correct
selection of frequency and channel for the country or region of use. Any
deviation from permissible settings and restrictions in the country or region
of use could be an infringement of local law and may be punished as such.
The European variant is intended for use throughout the European
Economic Area. However, authorization for use is further restricted in
particular countries or regions within countries, as follows:

Regulatory Information

B-11

General
European standards dictate maximum radiated transmit power of
100 mW Effective Isotropic Radiated Power (EIRP) and the frequency range
2400 – 2483.5 MHz.

Belgium and the Netherlands
In Belgium and the Netherlands, the product may not be used outdoors. See
the instructions next under the heading “Turning Off the Wireless LAN
Radio.”

France
Departments in Which the Wireless LAN Module Can Be Used (Indoors Only)
The wireless LAN module can currently be used indoors only in the following
38 departments of mainland France. Please turn off your wireless LAN radio
when operating the device in areas/places other than the 38 departments
listed:

B-12

Ain Orientales

Indre

Pyrénées

Aisne

Indre et Loire

Bas Rhin

Allier

Loir et Cher

Haut Rhin

Hautes Alpes

Loire

Haute Saône

Ardennes

Loiret

Saône et Loire

Ariège

Manche

Paris

Aude

Meuse

Tarn et Garonne

Aveyron

Nièvre

Vaucluse

Charente

Nord

Vosges

Dordogne

Oise

Yonne

Doubs

Orne

Territoire de Belfort

Drôme

Puy du Dôme

Val de Marne

Gers

Pyrénées Atlantique

Regulatory Information

Departments in Which the Wireless LAN Module’s Maximum EIRP Not Shown
in the Previous Table
Frequency Ranges
(MHz)

Indoors

Outdoors

2400 – 2446.5

10 mW

Not permitted

2446.5 – 2483.5

100 mW

100 mW on private property with
Ministry of Defense approval

Turning Off the Wireless LAN Radio
NOTE: Turning the wireless LAN radio off is not the same as disabling the
wireless LAN card. It is not necessary to disable the card to meet the
regulatory requirements.
While operating the computer in those French departments that do not
allow use of the wireless LAN equipment, the user of the equipment must
turn off the wireless LAN radio in order to comply with local regulations.

Regulatory Information

B-13

User Notification of Take-back
Service
To Institutional (B2B) Users in United States:
Getac believes in providing our institutional customers with easy-to-use
solutions to recycle your Getac-brand products for free. Getac understands
the institutional customers will likely be recycling multiple items at once and
as such. Getac wants to make the recycling process for these larger
shipments as streamlined as possible. Getac works with recycling vendors
with the highest standards for protecting our environment, ensuring worker
safety, and complying with global environmental laws. Our commitment to
recycling our old equipment grows out of our work to protect the
environment in many ways.
Please see the product type below for information on Getac product, battery
and packaging recycling in USA.


For Product Recycling:
Your portable Getac products contain hazardous materials. While they
pose no risk to you during normal use, they should never be disposed
with other wastes. Getac provides a free take-back service for recycling
your Getac products. Our electronics recycler will provide competitive
bids for recycling non-Getac products as well.



For Battery Recycling:
The batteries used to power your portable Getac products contain
hazardous materials. While they pose no risk to you during normal use,
they should never be disposed with other wastes. Getac provides a free
take-back service for recycling your batteries from Getac products.



For Packaging Recycling:
Getac has chosen the packaging materials used to transport our products
carefully, to balance the requirements of shipping the product to you
safely while minimizing the amount of material used. The materials used
in our packaging are designed to be recycled locally.

If you have the above for recycling, please contact our recycler, All Green
Electronics Recycling, LLC. For more information on recycling, visit the
website http://www.allgreenrecycling.com.
B-14

Regulatory Information

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