GoPro ASST1 Video Camera User Manual

GoPro, Inc. Video Camera

User Manual

USER MANUAL
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4 5
/ Table of Contents
Removing the Side Door
89
Camera Maintenance
90
Battery Information
91
Troubleshooting
94
Customer Support
96
Trademarks
96
Regulatory Information
96
The Basics
6
Getting Started
8
Camera Map
18
QuikCapture
20
Capturing Video and Photos
22
Playing Back Your Content
24
Connecting to the Capture App
29
Offloading Files
30
Controlling Your Camera with Your Voice
32
Video Mode
35
Photo Mode
48
Time Lapse Mode
55
Exposure Select
63
Protune™
66
Connecting to an Audio Accessory
75
Customizing Your CameraGoPro
76
Important Messages
82
Resetting Your Camera
84
Mounting Your Camera
86
/ Table of Contents
6 7
7. Battery [bottom]
8. microSD Card Slot [bottom]
9. Camera Status Light [front,
back, bottom]
10. Touch Display
11. Microphone
/ The Basics
1. Shutter Button [ ]
2. Camera Status Screen
3. Mode Button [ ]
4. USB-C Port
(supports composite A/V
cable/ 3.5mm stereo mic
adapter, not included)
5. Micro HDMI Port
(cable not included)
6. Audio Alert [bottom]
/ The Basics
Add HERO5 Black image
Add HERO5 Black image
8 9
/ Getting Started
CHARGING THE BATTERY
For the best experience with your new camera, we
recommend fully charging the battery before first use.
1. Press the button on the bottom door, then slide it open.
Add HERO5 Black image
2. Insert the battery, then close the door.
3. Press the button on the side door, then slide it open.
Add HERO5 Black image
/ Getting Started
4. Connect the camera to a computer or other USB charging adapter
using the included cable. The camera status light turns on during
charging and turns off when charging is complete.
When charging with a computer, be sure that the computer is
connected to a power source. If the camera status light does not
turn on, use a different USB port. The battery charges to 100% in
about X hours.
Note: When using GoPro's USB-compatible Wall or Auto Charger (both sold separately), the battery
charges to 100% in about two hours.
You can also charge the battery outside of the camera using the
Dual Battery Charger for HERO5 Black (sold separately).
For more information, see Battery Information (page 91).
WARNING: Use caution when using your GoPro as part of your
active lifestyle. Always be aware of your surroundings to avoid
injury to yourself and others.
Abide by all local laws when using your GoPro and related
mounts and accessories, including all privacy laws, which may
restrict recording in certain areas.
10 11
/ Getting Started
INSERTING + REMOVING MEMORY CARDS
Insert the SD card with the label facing the battery.
To remove the card, press it in with your fingernail until it pops out.
Use brand name memory cards (sold separately) that meet these
requirements:
• microSD, microSDHC,
or microSDXC
• Class 10 or UHS-I rating*
• Capacity up to 128GB
For a list of the recommended microSD cards, visit gopro.com/help.
If the memory card becomes full during recording, your camera
automatically saves the video, then powers off.
NOTICE: Use care when handling memory cards. Avoid liquids, dust
and debris. As a precaution, power off the camera before inserting
or removing the card. Check manufacturer guidelines regarding use
in acceptable temperature ranges.
*The RAW Audio setting in Protune requires a microSD card with a UHS-I or higher rating.
show card being inserted
UPDATING YOUR CAMERA SOFTWARE
To get the latest features and best performance from your GoPro,
make sure your camera is always using the most current soware.
1. Download these apps:
• Capture app from the Apple App Store or Google Play
• Quik for desktop from gopro.com/apps
2. Connect your camera to your smartphone/tablet or computer. The
app automatically notifies you when camera updates are available
and provides instructions for updating.
PRO TIP: To see your current soware version, swipe down from the
main screen, then tap Preferences > About This GoPro.
/ Getting Started
Add HERO5 Black image
12 13
POWERING ON + OFF
To Power On:
Press the Mode button. The camera beeps several times while the
camera status lights flash. When the camera status screen displays
information, your camera is on.
To Power Off:
Press and hold the Mode button for two seconds. The camera beeps
several times while the camera status lights flash.
PRO TIP: You can also power the camera on and off with voice
commands. For details, see Controlling Your Camera with Your Voice
(page 32).
/ Getting Started
CHANGING MODES WITH THE MODE BUTTON
The Mode button lets you quickly cycle through the capture modes
that you used most recently. For example, if you previously selected
Video, Night Photo, and Time Lapse Video in each of the three modes,
pressing the Mode button cycles through those capture modes.
Note that Burst photo always appears in this cycle. So, you can capture
fast-moving action like kids jumping into a pool or a mountain bike
jump without having to change your capture mode ahead of time.
PRO TIP: You can also change modes using voice commands. For
details, see Controlling Your Camera with Your Voice (page 32).
/ Getting Started
Add HERO5 Black image
14 15
/ Getting Started
CAMERA STATUS SCREEN
The camera status screen on the front of the camera contains the
following information about modes and settings:
1. Camera Mode
2. Resolution/fps (frames per second) /FOV (field of view)
3. Number of Files Captured
4. Remaining Storage
5. Battery Status
Note: The icons that appear on the camera status
screen vary by mode.
DEFAULT MODES AND SETTINGS
QuikCapture On
icon Wireless Off
Video Mode
Video 1080p60, Wide Field of View (FOV)
icon Video + Photo 1080p30, Wide FOV
icon Looping Video 1080p60, Wide FOV
Photo Mode
Photo 12MP, Wide FOV
Burst Photos 12MP, 30 photos/second, Wide FOV
icon Night Photo 12MP, Wide FOV
Time Lapse Mode
icon Time Lapse Video 4K, 0.5 sec interval, Wide FOV
icon Time Lapse Photos 0.5 sec interval, Wide FOV
icon Night Lapse Photos 12MP, Continuous interval, Wide FOV
/ Getting Started
16 17
/ Getting Started
TOUCH DISPLAY GESTURES
Use these gestures to navigate the touch display:
Tap
Selects an item, turns a setting on/off.
Swipe Le
Accesses advanced settings (if available) for the
current mode.
Swipe Right
Displays your content.
Swipe Down
From the main screen, opens the Connect and
Preferences menus. Otherwise, returns to the
main screen.
TOUCH DISPLAY
The touch display on the back of the camera contains the following
information about modes and settings: ADD SCREEN SHOT WITH
CALLOUTS
1. Wireless Status
2. GPS Status
3. Time Remaining/Photos Taken
4. Battery Status
5. Camera Mode
6. Settings
7. Advanced Settings
Note: The settings that appear on the touch display vary by mode.
/ Getting Started
18 19
show map of camera menus:
-Video
Resolution
FPS
FOV
EIS [More]
Low Light [More]
Manual Audio Control
[More]
Protune [More]
Auto Exposure
-Video+Photo
Resolution
FPS
FOV
Interval
Auto Exposure
-Looping
Resolution
FPS
FOV
Interval
Auto Exposure
-Photo
FOV
Wide Dynamic Range
[More]
Protune [More]
Raw Photo [More]
Auto Exposure
-Burst Photos
FOV
Rate
Protune [More]
Auto Exposure
-Night Photo
Shutter
FOV
Protune [More]
Auto Exposure
-Time Lapse Video
Resolution
FOV
Interval
Auto Exposure
-Time Lapse Photos
Interval
FOV
Protune [More]
Auto Exposure
-Night Photof
Shutter
Interval
FOV
Protune [More]
Auto Exposure
/ Camera Map / Camera Map
20 21
QuikCapture is the fastest way to capture video or time lapse content
with HERO5 Black. Because the camera is powered on only when it is
capturing, you also conserve battery power.
Note: QuikCapture is disabled when the camera is connected to a GoPro remote or the Capture app.
CAPTURING VIDEO WITH QUIKCAPTURE
1. With the camera powered off, press the Shutter button.
IMAGE OF CAMERA WITH ARROW POINTING TO SHUTTER
Your camera powers on, beeps several times, and automatically
begins capturing video. The camera status lights blink while the
camera is recording.
2. To stop recording, press the Shutter button [ ] again.
The camera stops recording, beeps several times, and
automatically powers off.
To capture other types of video, see Capturing Video and Photos (page
22).
PRO TIP: Videos captured at lower resolutions such as 720p30 fps are
are easier to share and upload to the web.
/ QuikCapture
CAPTURING TIME LAPSE PHOTOS WITH QUIKCAPTURE
1. With the camera powered off, press and hold the Shutter button
until capture begins.
IMAGE OF CAMERA WITH ARROW POINTING TO SHUTTER AND A
VISUAL ELEMENT INDICATING 3 SECONDS
Your camera powers on, beeps several times, and automatically
begins capturing time lapse photos. The camera status lights blink
once for each photo captured.
2. To stop recording, press the Shutter button [ ] again.
The camera stops recording, beeps several times, and
automatically powers off to maximize battery life.
TURNING QUIKCAPTURE OFF
QuikCapture is on by default, but you can turn it off, if needed.
1. From the main screen, swipe down.
2. Tap Preferences > QuikCapture.
3. Tap Off.
/ QuikCapture
22 23
/ Capturing Video and Photos
CAPTURING VIDEO AND PHOTOS
1. If needed, select a different mode:
a. Tap the icon in the lower le corner of the touch display.
b. Tap one of the mode icons at the top of the screen.
c. Tap a capture mode in the list below it.
2. If needed, select different settings. For details, see XXXX.
3. Press the Shutter button. The camera beeps and the camera
status lights flash while the camera is capturing.
4. To stop capturing video or time lapse, press the Shutter button.
The camera beeps and the camera status lights flash quickly.
PRO TIP: You can also record video using voice commands. For
details, see Controlling Your Camera with Your Voice (page 32).
ADDING HILIGHT TAGS
You can mark specific moments in your video during recording or
playback with HiLight Tags. HiLight Tags make it easy to find the best
highlights to share.
You can add tags with your camera, the Capture app, or the Smart
Remote (sold separately).
To Add a HiLight Tag with Your Camera:
While recording or playing back video, press the Mode button.
PRO TIP: You can also add HiLight Tags using voice commands. For
details, see Controlling Your Camera with Your Voice (page 32).
/ Capturing Video and Photos
Add HERO5 Black image
24 25
/ Playing Back Your Content
You can play back your content on the camera’s touch display, your
computer, TV, or smartphone/tablet.
You can also play back content by inserting the microSD card directly
into a device, such as a computer or compatible TV. With this method,
playback resolution depends on the resolution of the device and its
ability to play back that resolution.
VIEWING VIDEOS AND PHOTOS ON YOUR HERO5 BLACK
1. Swipe right to open the gallery.
2. Swipe up to scroll through the thumbnails.
Note: For photo series (Burst, Time Lapse, Night Lapse and Continuous photos), the thumbnail
displays the first photo in the series.
3. Tap a video or photo to open it in full-screen view.
4. To return to the thumbnails screen, tap [ICON].
5. To exit the gallery, swipe down.
/ Playing Back Your Content
CREATING SHORT CLIPS FROM A VIDEO
Video trimming lets you create short clips of your favorite shots from
your video files. Clips are saved as new files that can be shared and
used during editing in the Capture app or Quik for desktop.
1. Swipe right to open the gallery, then tap the video that contains the
clip that you want to save.
2. Tap [ ] to begin playing the video.
3. When you reach the point where you want to start clipping,
tap [ ].
4. Tap [ ]. By default, the duration of the clip is 5 seconds.
5. To save a longer clip, tap 5 SEC, then tap the length of the clip that
you want (15 or 30 seconds).
6. Tap the screen, then tap PREVIEW to review the clip before saving
it.
7. To adjust the starting point of the clip, tap -1. To adjust the ending
point, tap +1.
Note: If you adjust the starting or ending points, the duration of the clip remains the same.
8. Tap [CHECK MARK ICON]. The clip is saved as a separate video file
and your original video file is unchanged.
PRO TIP: Aer you create clips from a video, you can delete the
original file to save space on your microSD card.
26 27
SAVING A VIDEO FRAME AS A STILL PHOTO
1. Swipe right to open the gallery, then tap the video that contains the
clip that you want to save.
2. Tap [ ] to begin playing the video.
3. When you reach the frame that you want to save, tap [ ].
4. Tap [ PHOTO ICON ].
5. If needed, slide the bar at the bottom of the screen to select the
frame.
6. Tap [CHECK MARK ICON]. The frame is saved as a photo and your
original video file is unchanged.
VIEWING VIDEOS AND PHOTOS ON A COMPUTER
To play back your video and photos on a computer, you must first
transfer these files to a computer. For details, see Offloading Files
(page 30).
/ Playing Back Your Content
VIEWING CONTENT ON A MOBILE DEVICE
1. Connect your camera to Capture. For details, see Connecting to the
Capture App (page 29).
2. Use the controls on the app to play back your footage on your
smartphone/tablet.
PRO TIP: While playing back your video, you can add HiLight Tags to
mark the best moments. On the camera, press the Mode button to
add a tag. In the Capture app or Quik for desktop, tap the HiLight Tag
icon.
/ Playing Back Your Content
28 29
VIEWING VIDEOS AND PHOTOS ON YOUR TV
Playing back videos and photos on your TV/HDTV requires a micro
HDMI, composite or combo cable (all sold separately).
1. Use a micro HDMI cable, composite cable, or combo cable to
connect the HDMI port on the camera to a TV/HDTV.
2. Select the input on your TV that corresponds to the TV port into
which you plugged the cable.
3. Power on the camera.
4. Use the
Mode button
to navigate files.
5. Use the Shutter button to open a file in full-screen view.
6. When a file is selected, use [LEFT ARROW] and [LEFT ARROW] to
see more media files on your memory card.
Note: HDMI playback depends on the resolution of the device, and is certified up to 1080p.
/ Playing Back Your Content / Connecting to the Capture App
The Capture app lets you control your camera remotely using a
smartphone or tablet. Features include full camera control, live
preview, playback and sharing of content, and camera soware
updates.
1. Download Capture to your mobile device from the Apple® App
Store or Google Play.
2. Follow the app's on-screen instructions to connect your camera.
PRO TIP: To turn on your camera's Wi-Fi and Bluetooth aer pairing
it with another device, swipe down from the main screen, then tap
Connect. Within this menu, tap Connections.
30 31
/ Offloading Files
OFFLOADING FILES TO THE CLOUD
With GoPro Plus, you can upload your content to the cloud and then
view, edit, and share it from any of your devices. Use the Quik or Splice
app to edit content from the cloud on your mobile device and share it
with your friends.
1. Subscribe to GoPro Plus:
a. Download Capture to your mobile device from the Apple App
Store or Google Play.
b. Follow the on-screen instructions to connect your camera to
the app.
c. If this is the first time you are connecting to the app, follow the
on-screen instructions to subscribe to GoPro Plus. Otherwise,
tap [CLOUD ICON] next to the image of your camera and follow
the instructions.
2. Connect your camera to a power outlet. When the battery is
charged, automatic upload to the cloud begins.
3. To access your content from the cloud, connect to the Capture app
and tap [CLOUD ICON] next to the image of your camera.
4. Download the desired content to your phone, then use the Quik or
Splic app to edit and share.
OFFLOADING FILES TO A COMPUTER
To play back your video and photos on a computer, you must first
transfer these files to a computer.
1. Download and install Quik for desktop from gopro.com/apps.
2. Connect the camera to your computer using the included
USB cable.
PRO TIP: To offload files to a computer using a card reader (sold
separately), connect the card reader to your computer, then insert the
microSD card. You can then transfer files to your computer or delete
selected files on your card.
/ Offloading Files
32 33
/ Controlling Your GoPro with Your Voice
You can control your HERO5 Black with your voice using a set of
specific commands (see list below).
Note: Voice Control performance may be impacted by distance, wind, and noisy conditions. Keep
the product clean and clear of debris..
SELECTING YOUR VOICE CONTROL LANGUAGE
1. From the main screen, swipe down.
2. Tap Preferences > Language (in the Voice Control section).
3. Tap a language.
USING VOICE CONTROL
Voice Control works best if you are within XX feet (Xm) of your GoPro.
1. From the main screen, swipe down.
2. Tap [ICON].
3. Say a command from List of Voice Commands (page 33).
PRO TIP: You can also turn on Voice Control from the Preferences
menu. Tap Preferences > On Camera Voice Control, then select On.
LIST OF VOICE COMMANDS
Two types of commands are available with Voice Control:
action commands and mode commands. Your camera does not need
to be in a specific mode to capture video or photos. You can use the
action commands from any mode.
Action Command Description
GoPro turn on Powers on the camera
GoPro start video Captures video
GoPro HiLight Adds a HiLight Tag to video
That was sick Adds a HiLight Tag to video
GoPro stop video Stops capturing video
GoPro take a photo Captures a single photo
GoPro shoot burst Captures burst photos
GoPro start time lapse Captures time lapse photos
GoPro stop time lapse Stops capturing time lapse photos
GoPro turn off Powers off the camera
/ Controlling Your GoPro with Your Voice
34 35
Mode Command Description
GoPro Video mode Changes the camera mode to Video
(does not capture video)
GoPro Photo mode Changes the camera mode to Photo mode
(does not capture photos)
GoPro Burst mode Changes the camera mode to Burst mode
(does not capture burst photos)
GoPro Time Lapse mode Changes the camera mode to Time Lapse
(does not capture time lapse photos)
For the most updated list of commands, visit gopro.com/help.
/ Controlling Your Camera with Your Voice
Video mode contains three capture modes: Video, Video + Photo, and
Looping. Each capture mode has its own settings.
VIDEO
The video capture mode includes these settings:
• [ICON] Resolution, FPS, and FOV (page 38)
• [ICON] Video Stabilization (page 4)
• [ICON] Auto Low Light (page 46)
• [ICON] Audio Filter (page 47)
• [ICON] Protune (page 66)
VIDEO + PHOTO
With Video + Photo, you can capture photos at set intervals while you
record video. Available settings:
• [ICON] Resolution, FPS, and FOV (page 38)
• [ICON] Interval (Video) (page 44)
/ Video Mode
36 37
LOOPING VIDEO
Looping lets you continuously record and save only the moments that
you want to save. Available in 2.7K, 1440p, 1080p, 960p, and 720p.
• [ICON] Resolution, FPS, and FOV (page 38)
• [ICON] Interval (Video) (page 44)
RESOLUTION, FPS, AND FOV
Video resolution refers to the number of horizontal lines in the video.
For example, 720p means that the video has 720 horizontal lines,
each with a width of 1280 pixels. Higher numbers of lines and pixels
result in greater detail and clarity. So, a video with resolution of 2.7K is
considered higher quality than 720p because it consists of 2704 lines,
each with a width of 1520 pixels.
Frames per second (fps) refers to the number of video frames that are
captured in each second.
The field of view (FOV) refers to how much of the scene (measured
in degrees) can be captured through the camera lens. Wide FOV
captures the largest amount of the scene, while Narrow FOV captures
the least.
HERO5 Black includes the video resolutions, fps, and FOVs listed
below. The default resolution is 1080p60 Wide.
/ Video Mode
show diagram of dierent resolutions: https://
www.google.com/search?q=video+resoluti-
on&source=lnms&tbm=isch&sa=X&ved=0
ahUKEwj0y9Kr5sXLAhVI6WMKHXpDCz
YQ_AUIBygB&biw=1446&bih=861#imgrc=ILj8
vs_NzPDeOM%3A
Represent FOV and FPS "best use" visually (use
same images as in QSG)
/ Video Mode
38 39
Video
Resolution
FPS
(NTSC/
PAL)
FOV Screen Resolution
4K 30/25 Wide 3840x2160, 16:9
4K 24/24 Wide,
SuperView 3840x2160, 16:9
2.7K
60/50
48/48
24/24
Wide,
Medium,
Linear
2704x1520, 16:9
2.7K 30/25
SuperView,
Wide,
Medium,
Linear
2704x1520, 16:9
2.7K 4:3 30/25 Wide 2704x2028, 4:3
1440p
80/80
60/50
48/48
30/25
24/24
Wide 1920x1440, 4:3
/ Video Mode / Video Mode
Video
Resolution
FPS
(NTSC/
PAL)
FOV Screen Resolution
1080p 120/120 Wide,
Narrow 1920x1080, 16:9
90/90 Wide 1920x1080, 16:9
80/80 SuperView 1920x1080, 16:9
60/50
48/48
30/25
24/24
SuperView,
Wide,
Medium,
Linear,
Narrow
1920x1080, 16:9
960p 120/120
60/50 Wide 1280x960, 16:9
720p 240/240 Narrow 1280x720, 16:9
720p
120/120
60/50
SuperView,
Wide,
Medium,
Narrow
1280x720, 16:9
40 41
Video
Resolution
FPS
(NTSC/
PAL)
FOV Screen Resolution
720p 100/100 SuperView 1280x720, 16:9
720p 30/25
Wide,
Medium,
Narrow
1280x720, 16:9
480p 240/240 Wide 848x480, 16:9
PRO TIP: Videos captured at lower resolutions such as 720p30 fps are
supported by more mobile devices and are easier to share and upload
to the web.
/ Video Mode
Video Resolution Best Use
4K
Stunning high-resolution video with
professional low-light performance. 8MP
stills available from video. Recommended
for tripod or fixed position shots.
2.7K
16:9 resolution video downscales to provide
stunning, cinema-quality results for
professional productions.
1440p
Recommended for body-mounted shots.
Larger viewing area and high frame rate yield
the smoothest, most immersive results for
high-action capture.
1080p Great for all shots. High resolution and frame
rate yield stunning results.
/ Video Mode
42 43
/ Video Mode
Video Resolution Best Use
960p
Use for body-mounted shots and when
slow motion is desired.* Provides large
viewing area and smooth results for high
action capture.
720p Good for handheld shots and when slow
motion is desired.*
WVGA Good when super slow motion is desired
and standard definition is acceptable.
PRO TIP: To open more settings for the current mode, swipe le on
the touch display.
FOV Best Use
SuperView (S)
SuperView delivers the world’s most
immersive field of view. Good for body-or
gear-mounted shots. More vertical 4:3
content is automatically stretched to
full-screen 16:9 for stunning widescreen
playback on your computer or TV.
Wide
Largest field of view, increased image
stability. Good for action shots where
you want to capture as much as possible
within the frame.
Medium Mid-range field of view, moderate
image stability.
Narrow
Smallest field of view, reduced image
stability. Reduced distortion. Good for
capturing content at a distance.
PRO TIP: Easily create GoPro-style videos using Quik for desktop.
Learn more and download this free soware to your computer at
gopro.com/apps.
/ Video Mode
44 45
ICON VIDEO STABILIZATION
This setting results in smoother video footage, so is useful for
activities involving motion or vibration. The options for this setting are
On (default) and Off.
Video Stabilization is not available for 4K or frame rates higher than
60 fps. For Wide FOV, the image is cropped 10%. This setting is not
available for Video + Photo or Looping video.
ICON INTERVAL (VIDEO)
The Interval setting determines the amount of time that passes
between each captured frame.
Time Lapse Video Intervals
Available intervals for Time Lapse Video range from 0.5 seconds
(default) to 60 seconds.
Interval Examples
0.5-2 seconds Surfing, biking or other sport
2 seconds Busy street corner
5-10 seconds Sunset
10-60 seconds Lengthy activities, such as
construction projects
/ Video Mode
Video + Photo Intervals
Available photo intervals for Video + Photo range from 5-60 seconds.
The quality of the photo depends on the selected video resolution and
FOV.
Looping Video Intervals
Available intervals for Looping are 5, 20, 60, and 120 minutes. For
example, if you select a 5-minute interval, only the previous 5 minutes
are saved when you stop recording. If you record for 5 minutes and do
not press the Shutter button to stop recording and save, the camera
begins a new 5-minute interval by recording over your previous 5
minutes of footage.
You can also select max video as the interval. With this option, the camera
records until the memory card is full, then overwrites the content.
/ Video Mode
46 47
AUTO LOW LIGHT
Auto Low Light allows you to shoot in low-light environments or
when quickly transitioning in and out of low-light conditions. The
camera automatically adjusts fps to achieve the optimal exposure
and best results.
The options for this setting are On (default) and Off. Auto Low Light
is available for frame rates higher than 30fps and when the Shutter
setting in Protune is not set to Auto.
/ Video Mode / Video Mode
ICON MANUAL AUDIO CONTROL
By default, this setting is off and your camera automatically switches
between recording in stereo and filtering wind noise to achieve the
best audio balance. When this setting is on, you can manually select
which of these two filters to apply.
For example, you might want to turn on this setting and select Wind
Only if you are recording outdoors on a windy day. You might select
Stereo Only f you are recording in a club or theater where audio is a
priority and wind is not a factor.
This option is not available for Video + Photo or Looping video.
PROTUNE
Within Video mode, Protune is available only for the Video capture
mode. For details about Protune settings, see Protune (page 66).
48 49
Photo mode contains three capture modes: Photo, Night, and Burst.
Each capture mode has its own settings.
PHOTO
This capture mode takes either single or continuous photos. These
settings are available for Photo:
• [ICON] Field of View (FOV) (Photos) (page 50)
• [ICON] Wide Dynamic Range (WDR) (page 51)
• [ICON] Protune (page 66)
• [ICON] Raw Photo (page 51)
NIGHT
Night captures photos in dim light. The shutter remains open
longer to let in more light in dark environments. These settings are
available for Night photo:
• [ICON] Shutter (Night Photo) (page 53)
• [ICON] Field of View (FOV) (Photos) (page 50)
• [ICON] Protune (page 66)
/ Photo Mode
BURST
Burst captures up to 30 photos in 1 second, so it is perfect for
capturing fast-moving activities. These settings are available for
Burst:
• [ICON] Rate (page 52)
• [ICON] Field of View (FOV) (Photos) (page 50)
• [ICON] Protune (page 66)
/ Photo Mode
50 51
/ Photo Mode
icon FIELD OF VIEW (FOV) (PHOTOS)
Your camera includes several FOV options for photos. All photos are
captured at 12MP.
FOV Description
Wide
Largest field of view, increased image
stability. Good for action shots to capture as
much as possible within the frame.
Medium Mid-range field of view, moderate
image stability.
Linear
Mid-range field of view that removes the
fisheye distortion. Good for capturing aerial
footage or any other shot where you want to
remove the distortion.
Narrow
Smallest field of view, reduced image
stability. Reduced distortion. Good for
capturing content at a distance.
icon WIDE DYNAMIC RANGE (WDR)
Wide Dynamic Range improves the level of detail in the dark and
bright areas of an image. The result is a photo that is properly exposed
for both of these extremes. This setting is especially useful for scenes
that are backlit or that have large bright regions.
WDR is available only for the Photo catpure mode and only when Raw
Photo is turned off. The options for this setting are Off (default) and On.
icon RAW PHOTO
Photos from your GoPro are saved as .jpg files. With Raw Photo,
you can also save them as .dng files to give you more control during
editing.
Raw Photo is available only for the Photo capture mode and only when
Wide Dynamic Range is turned off. The options for this setting are Off
(default) and On.
/ Photo Mode
52 53
icon RATE
This setting applies only to Burst. Available rates:
• 30 photos in 1, 2, 3, or 6 seconds
• 10 photos in 1, 2, or 3 seconds
• 5 photos in 1 second
• 3 photos in 1 second
/ Photo Mode
SHUTTER (NIGHT PHOTO)
Within Photo mode, this setting applies only to Night Photo. Shutter
lets you determine the amount of time that the shutter is open. The
default option is Auto.
Use this table to help you select the most appropriate setting for your
activity:
Settings Examples
Auto (up to 2 sec) Sunrise, sunset, dawn, dusk, twilight, night
2 sec, 5 sec, 10 sec Dawn, dusk, twilight, traffic at night, Ferris
wheel, fireworks, light painting
20 sec Night sky (with light)
30 sec Night stars, Milky Way (complete darkness)
PRO TIP: For best results when using the Shutter setting, mount your
camera on a tripod or other stable surface to reduce the amount of
blur in your video or photos.
/ Photo Mode
54 55
PROTUNE
Within Photo mode, Protune is available for all capture modes (Photo,
Night, and Burst). For details about Protune settings, see Protune
(page 66).
/ Photo Mode
TIME LAPSE CAPTURE MODES AND SETTINGS
Time Lapse mode contains three capture modes: Time Lapse Video,
Time Lapse Photos, and Night Lapse. Each capture mode has its
own settings.
Time Lapse Video Settings
• [ICON] Resolution, FPS, and FOV (page 38)
• [ICON] Interval (Time Lapse) (page 57)
Time Lapse Photos Settings
• [ICON] Interval (Time Lapse) (page 57)
• [ICON] Field of View (FOV) (Time Lapse Photos) (page 60)
• [ICON] Protune (page 66)
Night Lapse Photo Settings
• [VIDEO ICON?] Time Lapse Video Resolution and FOV (page 56)
• [ICON] Shutter (Time Lapse) (page 61)
• [ICON] Field of View (FOV) (Time Lapse Photos) (page 60)
• [ICON] Protune (page 66)
/ Time Lapse Mode
56 57
/ Time Lapse Mode
TIME LAPSE VIDEO RESOLUTION AND FOV
In the Time Lapse mode, resolution and FOV apply only to Time
Lapse Video.
Video resolution refers to the number of horizontal lines in the video.
For example, 720p means that the video has 720 horizontal lines,
each with a width of 1280 pixels. Higher numbers of lines and pixels
result in greater detail and clarity. So, a video with resolution of 2.7K is
considered higher quality than 720p because it consists of 2704 lines,
each with a width of 1520 pixels.
The field of view (FOV) refers to how much of the scene (measured
in degrees) can be captured through the camera lens. Wide FOV
captures the largest amount of the scene, while Narrow FOV captures
the least.
Available resolutions for Time Lapse Video are 4K, 2.7K 4:3, and
1080p. (Frames per second do not apply to this capture mode.)
ICON INTERVALS (TIME LAPSE)
The Interval setting determines the amount of time that passes
between each captured frame.
Time Lapse Video Intervals
Available intervals for Time Lapse Video range from 0.5 seconds
(default) to 60 seconds.
Interval Examples
0.5-2 seconds Surfing, biking or other sport
2 seconds Busy street corner
5-10 seconds Sunset
10-60 seconds Lengthy activities, such as
construction projects
/ Time Lapse Mode
58 59
Time Lapse Photo Intervals
Available intervals for time lapse photos range from 0.5 seconds
(default) to 60 seconds.
Interval Examples
0.5-2 seconds Surfing, biking or other sport
2 seconds Busy street corner
5-10 seconds Sunset
10-60 seconds Lengthy activities, such as
construction projects
/ Time Lapse Mode
Night Lapse Photo Interval
Interval determines the rate at which photos are captured. Night
Lapse intervals range from 4 seconds to 60 minutes.
Continuous (default) causes the Interval to match the Shutter setting.
For example, if Shutter is set to 10 seconds and Interval is set to
Continuous, your camera captures a photo every 10 seconds.
/ Time Lapse Mode
60 61
icon FIELD OF VIEW (FOV) FOR TIME LAPSE
Your camera includes several FOV options for time lapse and night
lapse photos. Photos are captured at 12MP.
FOV Description
Wide
Largest field of view, increased image
stability. Good for action shots to capture as
much as possible within the frame.
Medium Mid-range field of view, moderate
image stability.
Linear
Mid-range field of view that removes the
fisheye distortion. Good for capturing aerial
footage or any other shot where you want to
remove the distortion.
Narrow
Smallest field of view, reduced image
stability. Reduced distortion. Good for
capturing content at a distance.
/ Time Lapse Mode
SHUTTER (TIME LAPSE)
Within Time Lapse mode, this setting applies only to Night Lapse.
Shutter lets you determine the amount of time that the shutter is open.
The default option is Auto.
Use this table to help you select the most appropriate setting for your
activity:
Settings Examples
Auto (up to 2 sec) Sunrise, sunset, dawn, dusk, twilight, night
2 sec, 5 sec, 10 sec Dawn, dusk, twilight, traffic at night, Ferris
wheel, fireworks, light painting
20 sec Night sky (with light)
30 sec Night stars, Milky Way (complete darkness)
PRO TIP: For best results when using the Shutter setting, mount your
camera on a tripod or other stable surface to reduce the amount of
blur in your video or photos.
/ Time Lapse Mode
62 63
PROTUNE
Within Time Lapse mode, Protune is available for Time Lapse photos
and Night Lapse. For details about Protune settings, see Protune
(page 66).
/ Time Lapse Mode
By default, your camera uses the entire image to determine the
appropriate exposure level. However, Exposure Select lets you select
an object or area of view that you want the camera to use when
determining exposure.
When you change this setting, the touch display immediately shows
you the effect on your image. Changes that you make to this setting in
one mode are applied to all other modes.
SELECTING AN OBJECT FOR EXPOSURE
With this option, the camera bases exposure on a specific object. That
exposure level remains until you cancel it.
For example, suppose you are snowboarding on a sunny day. By
manually setting the exposure level based on your subject's jacket,
the images that you capture throughout the day are based on the
jacket. So, they are less likely to be underexposed compared to the
bright snow.
1. Press the touch display until a square outline shrinks to the middle
of the screen.
2. Drag the square to the area that you want to use to set the
exposure level.
3. Tap Exposure: Unlocked to change it to Exposure: Locked, and
then tap [check icon] in the lower right corner.
/ Exposure Select
64 65
SELECTING AN AREA OF VIEW FOR EXPOSURE
With this option, the camera always bases exposure on the area of
the touch display that you select, regardless of the objects that the
camera is capturing.
Suppose your camera is mounted on your dashboard. You might want
to select the upper part of the touch display so that the exposure is not
based on the dashboard.
1. Press the touch display until a square outline shrinks to the middle
of the screen.
2. Drag the square to the area that you want to use to set the
exposure level.
3. Tap [check icon] in the lower right corner.
/ Exposure Select
CANCELLING EXPOSURE SELECT
When you cancel the exposure setting that you previously set, the
camera returns to using the entire image to determine the correct
level of exposure.
1. Press the touch display until a square outline shrinks to the middle
of the screen.
2. Tap X in the lower le corner.
PRO TIP: For advanced exposure settings, see Exposure Value
Compensation (page 73).
/ Exposure Select
66 67
/ Protune
PROTUNE BENEFITS
Protune unlocks the camera’s full potential, yielding stunning
image quality and cinema-caliber video and photos optimized for
professional productions. Protune gives content creators more
flexibility and workflow efficiency than ever before.
Protune is compatible with professional color correction tools,
Quik for desktop and other video and photo editing soware.
Protune enables manual control of color, white balance, shutter
spped and more for advanced control and customization of your video
footage and photos.
PROTUNE
The options for this setting are Off (default) and On. When Protune is
on, PT appears on the camera screens. Protune is not available for
Video + Photo, Looping, or Time Lapse Video. Protune is available for
all video and photo resolutions.
Changes that you make to Protune settings in one capture mode apply
only to that capture mode. For example, changing the White Balance
for Night Photo does not affect that setting for Burst photos.
/ Protune
COLOR
Color allows you to adjust the color profile of your video footage or photos.
When you change this setting, the touch display immediately shows
you the effect on your image.
Color Setting Resulting Color Profile
GoPro Color
(default)
Provides GoPro color-corrected profile (same
great color as when Protune is turned off).
Flat
Provides neutral color profile that can be
color-corrected to better match footage
captured with other equipment, offering more
flexibility in post-production. Due to its long
curve, Flat captures more details in shadows
and highlights.
68 69
/ Protune
WHITE BALANCE
White Balance lets you adjust the color temperature of videos and
photos to optimize for cool or warm lighting conditions. When you
change this setting, the touch display immediately shows you the
effect on your image.
Options for this setting range from 3000K to 6500K. Lower values
result in warmer tones.
You can also select Native to create a minimally color-corrected file
from the image sensor that allows for more precise adjustments in
post-production.
/ Protune
ICON ISO LIMIT
ISO Limit applies only to Video. This setting determines the camera’s
sensitivity to light in low-light environments, and creates a balance
between brightness and resulting image noise. Image noise refers to
the degree of graininess in the image.
In low light, higher ISO values result in brighter images, but with
greater image noise. Lower values result in lower image noise, but
darker images. [can we replace the previous 2 sentences with a visual
instead of text? horizontal line with 100 on the le side and 6400 on the
right side. Le side says "Darker image and lower image noise." Right
side says "Brighter image and greater image noise."]
ISO Limit behavior depends on the Shutter setting:
• Shutter set to Auto: The ISO Limit that you select is used as the
maximum ISO value. The ISO value that is applied might be lower,
depending on the lighting conditions. Available ISO modes are 6400,
3200, 1600, 800, 400.
• Shutter not set to Auto: The ISO Limit that you select is either used
as the maximum ISO value (if you select Max as the ISO Mode) or is
locked at that value (if you select Lock as the ISO Mode). Available
ISO modes are 6400, 3200, 1600, 800, 400, 200, and 100.
70 71
/ Protune
SHUTTER
The Shutter setting in Protune applies only to Video and determines
the amount of time that the shutter is open.
The options available for this setting depend on the FPS setting, as
noted below. The default setting is Auto.
Settings Example 1:
1080p30
Example 2:
1080p60
Auto (up to 2 sec) Auto Auto
1/FPS 1/30 sec 1/60 s e c
1/(2xFPS) 1/60 s e c 1/120 sec
1/(4xFPS) 1/120 sec 1/240 sec
1/(8xFPS) 1/240 sec 1/4 80 sec
PRO TIP: For best results when using the Shutter setting,
mount your camera on a tripod or other stable surface to reduce
the amount of blur in your video or photos.
icon ISO MODE
ISO Mode applies only to the Video capture mode and determines how
the ISO Limit setting is interpreted. ISO Mode is enabled when Shutter
is not set to Auto.
Setting Description
Max
Uses the current ISO Limit setting as the
maximum ISO value. The ISO value that is
applied might be lower, depending on the
lighting conditions.
Lock
Uses the current ISO Limit setting as the ISO
value. This value does not change in response
to the lighting conditions.
/ Protune
72 73
/ Protune
ISO MINIMUM ISO MAXIMUM
ISO Minimum and Maximum apply only to photos and let you set a
range for the camera’s sensitivity in low-light environments. ISO
settings create a balance between brightness and resulting image
noise. Image noise refers to the degree of graininess in the image.
Higher values result in brighter images with greater image noise.
Lower values result in darker images with lower image noise.
Note: ISO Minimum is not available for Time Lapse photos when the interval is set to 0.5 or 1 second.
PRO TIP: To lock the ISO at a specific value, set ISO Minimum and ISO
Maximum to the same values.
/ Protune
EXPOSURE VALUE COMPENSATION (EV COMP)
Exposure Value Compensation affects the brightness of your video or
photo. Adjusting this setting can improve image quality when shooting
in environments with contrasting lighting conditions.
Options for this setting range from -2.0 to +2.0. The default setting is 0.
When you change this setting, the touch display immediately shows
you the effect on your image. Higher values result in brighter images.
This setting is available only if Shutter is set to Auto.
PRO TIP: Exposure Value Compensation adjusts brightness
within the existing ISO Limit. If brightness has already reached the
ISO Limit in a low-light environment, increasing the Exposure Value
Compensation does not have any effect.
SHARPNESS
Sharpness controls the quality of details captured in your video
footage or photos. Options for this setting are High (default), Medium,
and Low.
PRO TIP: If you plan to increase sharpness during editing, turn this
setting off.
74 75
RAW AUDIO
This setting applies only to the Video capture mode and creates a raw
audio track for your video. You can select the level of processing to
apply to the track.
Note: This setting requires a microSD card with a UHS-I or higher rating.
Option Description
Low Applies minimal processing
Med Applies processing based on the Manual
Audio Control setting (wind and/or stereo).
High Applies full audio processing (automatic gain
and AAC encoding).
RESET
This option resets all Protune settings to their default values.
/ Protune / Connecting to an Audio Accessory
An accessory microphone or other component can provide enhanced
audio for your captured video.
1. Connect the audio accessory to your camera's USB-C port.
2. From the camera's main screen, swipe down.
3. Tap Connect > Wired.
4. Tap an option:
Option Description
Standard Camera supplies power to the
microphone and no audio boost
Standard+ Camera supplies power to the
microphone and a 20dB boost in audio
Non-Powered Camera supplies no microphone power
and no audio boost
Non-Powered+ Camera provides no microphone power
and a 20dB boost in audio
Line In
Use for audio equipment other than
a microphone (mixing board, guitar
preamplifier, karaoke machine, etc.)
76 77
/ Customizing Your GoPro
From changing the beep volume to turning off the status lights, you
can set up your camera to work the way that you want.
icon DATE and TIME
The date and time are automatically updated when you connect your
camera to the Capture app or Quik for desktop. However, you can
manually change these settings, if needed.
Note: If the battery is removed from the camera for an extended period of time, you must reset the
date and time (automatically or manually).
icon BEEP VOLUME
Sets the volume of your GoPro's alerts.
icon LED
Sets which status lights blink. The options are All On (default), All Off,
and Front Off.
icon DEFAULT MODE
Sets the mode that your GoPro defaults to when powering up. The
options are Video (default), Time Lapse Video, Video + Photo, Looping,
Photo, Night, Burst, Time Lapse Photo, and Night Lapse Photo.
Note: This setting does not affect QuikCapture.
icon AUTO OFF
Powers off your GoPro aer a period of inactivity to save battery life.
The options are 5 minutes (default), 15 minutes, 30 minutes, and
Never.
icon SCREENSAVER
Turns off the touch display aer a period of inactivity to save battery
life. The options are 1 minute (default), 2 minutes, 3 minutes, and
Never.
/ Customizing Your GoPro
78 79
icon BRIGHTNESS
Adjusts the brightness level of the touch display. The options are 10%
to 100% (default).
icon AUTO-ROTATION
This setting determines the orientation of your video or photos to help
you prevent upside down footage.
Setting Description
Auto
(Auto Image Rotation) Camera
automatically selects Up or Down,
based on the orientation of the
camera when recording begins. Ensures
that your resulting image is always right-
side up.
Up (default) Camera is always assumed to be
right-side up.
Down Camera is always assumed to be
upside down.
/ Customizing Your GoPro
icon DIVE HOUSING SENSITIVITY
Increases the touch display's level of sensitivity. The options are Off
(default) and On. Turn this setting on when using your GoPro with
Super Suit.
icon GPS
Captures the location where your video and photos were taken.
icon LANGUAGE
Sets the language that appears on the camera.
Note: If you connect your HERO5 Black to a GoPro remote control (sold separately), only English is
available on the remote.
/ Customizing Your Camera
80 81
icon VIDEO FORMAT
Sets the regional frame rates that your camera uses for recording and
playing back video on a TV/HDTV.
Setting Description
NTSC
Select this option to play back your video
on an NTSC TV (most televisions in North
America)
PAL
Select this option to play back your video
on a PAL TV (most televisions outside of
North America)
/ Customizing Your Camera
PREVENTING ACCIDENTAL INPUT
Turn this setting on to prevent accidental input on the touch display.
1. From the main screen, swipe down.
2. Tap [LOCK ICON] to lock the screen. To turn off this setting, tap the
icon again.
/ Customizing Your Camera
82 83
/ Important Messages
MICROSD CARD MESSAGES
NO SD
No card present. The camera requires a
microSD, microSDHC or microSDXC card
(sold separately) to capture videos and photos.
FULL The card is full. Delete some files or insert a
different card.
SD ERR The camera is unable to read the card
formatting. Reformat the card in the camera.
PRO TIP: Reformat your microSD card on a regular basis to ensure
that the card remains in good condition.
/ Important Messages
FILE REPAIR ICON
If your last video file was corrupted during recording,
the camera displays the File Repair icon while it tries to
repair the file. When this process is finished, press any
button to continue using the camera.
TEMPERATURE ICON
The Temperature icon appears on the camera status
screen when the camera becomes too hot and needs
to cool down. Simply let it sit and cool before attempting
to use it again. Your camera was designed to identify
conditions of overheating and is designed to respond
accordingly.
84 85
RESETTING THE CAMERA'S NAME AND PASSWORD
Follow the steps below if you forgot your camera's name and pass-
word.
1. From the main screen, swipe down.
2. Tap Connect > Reset Connections, and then tap Reset.
Note: If your camera is not responding but you do not want to lose your settings, press and hold the
Mode button for 8 seconds.
RESETTING ALL SETTINGS TO THE DEFAULTS
This option resets all of your camera settings to the defaults, except
Date, Time, and your camera's username and password.
1. From the main screen, swipe down.
2. Tap Preferences > Camera Defaults, and then tap Reset.
Note: If your camera is not responding but you do not want to lose your settings, press and hold the
Mode button for 8 seconds.
/ Resetting Your Camera
RESTORING FACTORY SETTINGS
Follow the steps below to reset all settings and the camera's pass-
word. This option is useful if you are reselling your camera and want to
remove all customization.
1. From the main screen, swipe down.
2. Tap Preferences > Factory Reset, and then tap Next.
/ Resetting Your Camera
86 87
/ Mounting
ATTACHING YOUR CAMERA TO MOUNTS
To attach your camera to a mount, you need The Frame (for
HERO5 Black) and a mounting buckle and/or thumb screw,
depending on the mount you are using.
The Frame Mounting
Buckle Thumb Screw Complete Unit
CURVED + FLAT ADHESIVE MOUNTS
The Curved + Flat Adhesive Mounts make it easy to attach the camera
to curved and flat surfaces of helmets, vehicles, and gear. With the
mounting buckle, the frame can be clicked on and off the secured
adhesive mounts.
Curved Adhesive Mount Flat Adhesive Mount
/ Mounting
MOUNTING GUIDELINES
Follow these guidelines when attaching adhesive mounts:
• Attach the adhesive mounts at least 24 hours before use.
• Adhesive mounts must be mounted only on smooth surfaces.
Porous or textured surfaces do not enable a proper bond. When
applying the mount, firmly press it into place and ensure full
contact over the entire surface.
• Apply adhesive mounts to clean surfaces only. Wax, oil, dirt or
other debris reduce adhesion, which can result in a weak bond
and risk of losing the camera should the connection fail.
• Attach adhesive mounts in room temperature conditions.
Adhesives do not bond properly if applied in cold or damp
environments to cold or damp surfaces.
• Check state and local regulations and laws to ensure that
attaching a camera to equipment (such as hunting equipment) is
permitted. Always comply wtih regulations that restrict the use of
consumer electronics or cameras.
WARNING: To avoid injury, do not use a tether when mounting
the camera on a helmet.
For more information about mounts, visit gopro.com.
88 89
/ Mounting
WARNING: If using your camera with a GoPro mount or strap
intended for use with a helmet, always select a helmet that
meets the applicable safety standard.
Choose the right helmet for your particular sport or activity
and make sure that it is the right fit and size for you. Inspect
your helmet to ensure that it is in good condition, and follow the
helmet manufacturer’s instructions on safe helmet use.
Any helmet that has sustained a major impact should be
replaced. No helmet can protect against injury in every accident.
In some situations, such as charging the camera within The Frame or
connecting audio or HDMI accessories or the Karma drone, it might be
more convenient to access the ports if the side door is removed.
WARNING: Remove the side door only when you are using the
camera in a dry, dust-free environment. When the door is open
or removed, the camera is not waterproof. Never operate the
camera with the battery door open.
REMOVING THE SIDE DOOR
Slide the door open, then pull it off of the camera.
[IMAGE of removing]
REATTACHING THE SIDE DOOR
Extend the tab on the door, then press the door onto the small silver
bar.
[IMAGE of reattaching]
/ Removing the Side Door
90 91
/ Camera Maintenance
CLEANING THE LENS
To clean the lens, wipe it with a so, lint-free cloth. If debris becomes
lodged between the lens and the trim ring, flush it out with water or air.
Do not insert foreign objects around the lens.
REMOVABLE PROTECTIVE LENS INFO
INFO
/ Battery Information
MAXIMIZING BATTERY LIFE
The battery icon on the camera screen blinks when the battery drops
below 10%. If the battery reaches 0% while recording, the camera
saves the file and powers off.
To maximize battery life, follow these guidelines when possible:
• Turn off wireless
• Capture video at lower frame rates and resolutions
• Turn off Protune
• Use these settings:
• QuikCapture (page 20)
• Adjusting the Touch Display Brightness (page 81)
• Screensaver (page 77)
RECORDING WHILE CHARGING
You can capture video and photos while the camera is plugged in to a
USB charging adapter, or the GoPro Wall Charger or Auto Charger with
the included USB cable. (You cannot record while charging the camera
through a computer.) When you stop recording, charging resumes.
Note: Because the side door is open, the camera is not waterproof during charging.
92 93
WARNING: Using a wall charger other than a GoPro Wall Charger
can damage the GoPro camera battery and could result in fire or
leakage. Only use chargers marked: Output 5V 1A. If you do not
know the voltage and current of your charger, use the included
USB cable to charge the camera from your computer.
BATTERY STORAGE AND HANDLING
The camera contains sensitive components, including the battery.
Avoid exposing your camera and battery to very cold or very hot
temperatures. Low or high temperature conditions may temporarily
shorten the battery life or cause the camera to temporarily stop working
properly. Avoid dramatic changes in temperature or humidity when
using the camera, as condensation may form on or within the camera.
The camera housing protects the camera and battery from water
damage. For more information, see Camera Housing. Do not turn
on your camera if it is wet. If your camera is already on, turn it
off and remove the battery immediately. Allow the camera to dry
thoroughly before using it again. Do not dry the camera or battery
with an external heat source such as a microwave oven or hair dryer.
Damage to the camera or battery caused by contact with liquid is not
covered under the warranty.
Do not store your battery with metal objects, such as coins, keys
or necklaces. If the battery terminals come in contact with metal
objects, this may cause a fire.
/ Battery Information
WARNING: Only use manufacturer-recommended replacement
batteries for your camera.
BATTERY DISPOSAL
Most rechargeable lithium-ion batteries are classified as non-hazardous
waste and are safe for disposal in the normal municipal waste stream.
Many localities have laws in place requiring battery recycling. Check
your local laws to make sure that you can dispose of rechargeable
batteries in your regular trash. To safely dispose of lithium-ion batteries,
protect terminals from exposure to other metal with packing, masking
or electrical tape so they do not cause a fire while being transported.
Lithium-ion batteries, however, do contain recyclable materials and
are accepted for recycling by the Rechargeable Battery Recycling
Corporation’s (RBRC) Battery Recycling Program. We encourage
you to visit Call2Recycle at call2recycle.org or call 1-800-BATTERY
in North America to find a convenient recycling location.
Never dispose of a battery in a fire because it may explode.
WARNING: Do not drop, disassemble, open, crush, bend,
deform, puncture, shred, microwave, incinerate or paint the
camera or battery. Do not insert foreign objects into the battery
opening on the camera. Do not use the camera or the battery
if it has been damaged—for example, if cracked, punctured or
harmed by water. Disassembling or puncturing the battery can
cause an explosion or fire.
/ Battery Information
94 95
MY GOPRO WON'T POWER ON
Make sure your GoPro is charged. To charge your camera, use the
included USB cable and a computer. You can also use a charging
device manufactured by GoPro (sold separately).
MY GOPRO WON'T RESPOND WHEN I PRESS A BUTTON
Press and hold the
Mode button
for 8 seconds to reset your camera.
This reset saves all of your content and settings, and powers off your
camera.
MY PLAYBACK IS CHOPPY
Choppy playback is typically not a problem with the file. If your footage
skips, one of these situations is likely the cause:
• Using an incompatible video player. Not all video players support
the H.264 codec. For best results, download the latest version of
Quik for desktop for free at gopro.com/apps.
• The computer does not meet the minimum requirements for HD
playback. The higher the resolution and frame rate of your video,
the harder the computer has to work to play it back. Make sure
that your computer meets the minimum requirements for the
playback soware.
If your computer does not meet the minimum requirements,
record at 720p30 with Protune off, and make sure that all other
programs on your computer are closed.
/ Troubleshooting / Troubleshooting
If your computer does not meet the minimum requirements,
record at 720p30 with Protune off, and make sure that all other
programs on your computer are closed.
• Playing content directly from your camera over a USB connection.
Transfer the file to the computer to play back.
I FORGOT MY CAMERA’S USERNAME OR PASSWORD
See Resetting the Camera's Name and Password (page 84).
I DON'T KNOW WHAT SOFTWARE VERSION I HAVE
From the main screen, swipe down. Then tap Preferences > About
This GoPro. The Version Number displays the soware version that
you are running.
I CAN'T FIND MY CAMERA'S SERIAL NUMBER
The camera's serial number is listed in several places:
• In Preferences > About This GoPro
• On the inside of the battery bay (remove the battery to see it)
• On your camera's microSD card (in the version.txt file in the MSC
folder)
For more answers to commonly asked questions, see
gopro.com/help.
96
/ Regulatory Information
/ Trademarks
To see the complete list of country certifications, refer to the Important
Product + Safety Instructions included with your camera or visit
gopro.com/help.
GoPro, HERO, Protune, and SuperView are trademarks or registered
trademarks of GoPro, Inc. in the U.S. and internationally. Other names
and marks are the property of their respective owners.
GoPro is dedicated to providing the best possible
service. To reach GoPro Customer Support, visit
gopro.com/help.
/ Customer Support

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