Google GFHD254 4K wireless TV box User Manual 3
Google Inc 4K wireless TV box Users Manual 3
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Contents
Users Manual 3
Welcome to
Google Fiber
Welcome to
Google Fiber
Welcome to
Google Fiber
Google Fiber starts with a connection that's up to 1,000
megabits per second. Super fast downloads. 150+ TV channels.
A DVR that can record up to 8 shows at once. And enough
bandwidth for everyone at home—and their devices. We can’t
wait to see what you’ll do with Fiber.
Welcome to Google Fiber
Google Fiber starts with a connection that's up to 1,000
megabits per second. Super fast downloads. 150+ TV channels.
A DVR that can record up to 8 shows at once. And enough
bandwidth for everyone at home—and their devices. We can’t
wait to see what you’ll do with Fiber.
Welcome to Google FiberWelcome to Google Fiber
Set yourself up for speed
Your Network Box is designed to deliver super fast Internet and should be placed in an environment that will keep
it happy and humming.
Keep your Network Box:
Wired speeds will be faster than Wi-Fi speeds. To get the fastest connection, connect your device to your network
device with an Ethernet cable and make sure your computer is equipped with a gigabit-capable network card.
Want to see how fast you’re going? It’s easy to run a speed test.
1. Sign in to My Fiber at fi ber.google.com and select the Network tab.
2. Click the Speed Test link at the bottom of the page.
For more information, visit support.google.com/fi ber and search for "get the fastest Internet speed."
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• In a central location in your home.
• Off the floor and away from walls and metal objects.
• Clear of items placed directly next to or stacked on top of it.
• Easily accessible to connect to your wired devices.
For information about your hardware devices, visit google.com/fi ber/devices
Wired speeds will be faster than Wi-Fi speeds. To get the fastest connection, connect your device to your network
device with an Ethernet cable and make sure your computer is equipped with a gigabit-capable network card.
Want to see how fast you’re going? It’s easy to run a speed test.
1. Sign in to My Fiber at
fi ber.google.comfi ber.google.com
and select the
Network
tab.
Network tab.Network
2. Click the
Speed Test
link at the bottom of the page.
For information about your hardware devices, visit google.com/fi ber/devicesFor information about your hardware devices, visit google.com/fi ber/devices
Set yourself up for speedSet yourself up for speed
Your Network Box is designed to deliver super fast Internet and should be placed in an environment that will keep
it happy and humming.
Keep your Network Box:
For more information, visit support.google.com/fi ber and search for "get the fastest Internet speed."For more information, visit support.google.com/fi ber and search for "get the fastest Internet speed."
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•
In a central location in your home.
•
Off the floor and away from walls and metal objects.
•
Clear of items placed directly next to or stacked on top of it.
•
Easily accessible to connect to your wired devices.
Go wireless
Connect to Google Fiber throughout your home with your wireless network. While a wired connection can provide
near gigabit speeds, wireless speeds vary depending on your equipment and home set up. Here are some tips to
get the most out of your Wi-Fi.
• Reduce the number of items placed directly next to or stacked on top of your Network Box.
• Stay within range of your Network Box. The closer you are, the better the signal, resulting in faster speeds.
• Watch out for interference from other wireless devices like microwaves, baby monitors and cordless phones.
• Use a wireless device with an up-to-date 802.11n network adapter with the latest driver.*
*Search our Help Center for "802.11n" to fi nd out what wireless protocol your device is using, and "driver updates" to check for any
wireless driver updates.
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For more information about wireless speeds, visit support.google.com/fi ber and search for "All About Wi-Fi."
We recommend you write your network name and password on this Wi-Fi sticker and place it on your Network Box.
For more information about wireless speeds, visit support.google.com/fi ber and search for "All About Wi-Fi."
We recommend you write your network name and password on this Wi-Fi sticker and place it on your Network Box.
Go wireless
Connect to Google Fiber throughout your home with your wireless network. While a wired connection can provide
near gigabit speeds, wireless speeds vary depending on your equipment and home set up. Here are some tips to
get the most out of your Wi-Fi.
•
Reduce the number of items placed directly next to or stacked on top of your Network Box.
•
Stay within range of your Network Box. The closer you are, the better the signal, resulting in faster speeds.
•
Watch out for interference from other wireless devices like microwaves, baby monitors and cordless phones.
•
Use a wireless device with an up-to-date 802.11n network adapter with the latest driver.
*
*Search our Help Center for "802.11n" to fi nd out what wireless protocol your device is using, and "driver updates" to check for any
wireless driver updates.
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17002937-01
Network Name (SSID)
Password
FPO
Discover new content, on demand
Google Fiber TV comes with an entire library of free video on demand (VOD) content including TV shows and movies,
with many additional titles available to rent for a fee. Plus, discover even more content with access to Netflix*,
Vudu and YouTube straight from your TV.
To watch on demand content:
1. Press menu on your remote control.
2. Select On Demand from the bottom of your screen.
3. Select Genres, Movies, TV shows, or By Network on the On Demand menu.
4. Choose the show you want to watch.
5. Select Play Now (or Rent Now for paid content).
You can stop watching on demand content at any time by pressing the button on your remote control and start
again later from wherever you left off.
Rental fees vary and will be automatically added to your next monthly bill after you authorize the purchase.
Rented content is available to watch for 24 or 48 hours, as indicated on the rental's detailed info page.
Meet your on-screen guide
As you explore the endless possibilities of Google Fiber TV, the on-screen guide is there to help you fi nd your way.
Summon the guide at any time by pressing
guide
on your remote control.
Create a custom guide for every person in your home with their favorite channels by going to Apps & More >
Settings > Customize.
Remote shortcuts:
• Press to record the highlighted show.
• Press or buttons to scroll horizontally one page at a time.
• Press or to jump 12 hours forward or backward in the schedule.
• Enter a number and then press or to jump that many days forward or backward in the schedule.
For example, enter 3 and then press to jump three days ahead.
• Press
prev
to return to the current time.
• Press
info
to display more detailed information about the highlighted show.
• Press
exit
to dismiss the on-screen guide and return the current show to full-screen.
For more information, visit support.google.com/fi ber and search for “on demand.”
*Viewing Netflix content requires a Netflix unlimited streaming membership.
For more information, visit support.google.com/fi ber and search for "on-screen guide."
You can also search for "view channel line-up" to see what channels are currently available in your area.
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Discover new content, on demand
Google Fiber TV comes with an entire library of free video on demand (VOD) content including TV shows and movies,
with many additional titles available to rent for a fee. Plus, discover even more content with access to Netflix*,
Vudu and YouTube straight from your TV.
To watch on demand content:
1. Press
menumenu
on your remote control.
2. Select
On Demand
from the bottom of your screen.
3. Select
Genres, Movies, TV shows,
or
By Network
or By Networkor
on the
By Network on the By Network
On Demand
menu.
4. Choose the show you want to watch.
5. Select
Play Now
(or
Rent Now
for paid content).
You can stop watching on demand content at any time by pressing the
button on your remote control and start
button on your remote control and start
button on your remote control and start
again later from wherever you left off.
Rental fees vary and will be automatically added to your next monthly bill after you authorize the purchase.
Rented content is available to watch for 24 or 48 hours, as indicated on the rental's detailed info page.
For more information, visit support.google.com/fi ber and search for “on demand.”
*Viewing Netflix content requires a Netflix unlimited streaming membership.
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Meet your on-screen guide
As you explore the endless possibilities of G
oogle Fiber TV, the on-screen guide is there to help you fi nd your way.
Summon the guide at any time by pressing
guid
e
on your remote control.
on your remote control.
on your remote control.
Create a custom guide for every person in your home with their favorite channels by going to
Apps & More
>
Settings
>
Customize
.
Remote shortcuts:
•
Press
to record the highlighted show.
to record the highlighted show.
to record the highlighted show.
•
Press
or
or
or
buttons to scroll horizontally one page at a time.
buttons to scroll horizontally one page at a time.
buttons to scroll horizontally one page at a time.
•
Press
or
or
or
to jump 12 hours forward or backward in the schedule.
to jump 12 hours forward or backward in the schedule.
to jump 12 hours forward or backward in the schedule.
•
Enter a number and then press
or
or
or
to jump that many days forward or backward in the schedule.
to jump that many days forward or backward in the schedule.
to jump that many days forward or backward in the schedule.
For example, enter
3
and then press
to jump three days ahead.
to jump three days ahead.
to jump three days ahead.
•
Press
prev
to return to the current time.
to return to the current time.
to return to the current time.
•
Press
info
to display more detailed information about the highlighted show.
to display more detailed information about the highlighted show.
to display more detailed information about the highlighted show.
•
Press
exit
to dismiss the on-screen guide and return the current show to full-screen.
For more information, visit support.google.com/fi ber and search for "on-screen guide."
You can also search for "view channel line-up" to see what channels are currently available in your area.
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Record smarter
To record what you're currently watching, press on your remote control. To stop recording, press again.
To record a single show:
1. Use the on-screen guide or search for the show you want to record and navigate to the show's
Detailed Info screen.
2. Select Record This or press .
3. Update your Recording Options including whether to record only fi rst runs, reruns, or both.
Record an upcoming show from the on-screen guide by pressing while highlighting the show.
To record a series:
1. Use the on-screen guide or search and navigate to the Detailed Info screen for the TV series you want to
record. Then select Smart Record.
2. Select OK on the on confi rmation screen or select Recording Options to make changes.
For more information, visit support.google.com/fi ber and search for “smart recording.”For more information, visit support.google.com/fi ber and search for "record a show."
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Set up Smart Recordings of TV series from the on-screen guide by pressing twice and selecting Smart Record
while highlighting the show.
Or try scheduling a Smart Recording by keyword. Keywords can be your favorite actor, place, subject matter,
sports team and more. To set up a keyword Smart Recording:
1. Press menu and select DVR from the menu. Select Manage. Choose Recordings Manager.
2. Select Create Keyword Smart Recording and enter a keyword.
3. Set your recording options for the listed shows.
4. Select Exit to return to regular programming.
For more information, visit support.google.com/fi ber and search for “smart recording.”For more information, visit support.google.com/fi ber and search for “smart recording.”
Set up Smart Recordings of TV series from the on-screen guide by pressing
twice and selecting
twice and selecting
twice and selecting
Smart Record
while highlighting the show.
Or try scheduling a Smart Recording by keyword. Keywords can be your favorite actor, place, subject matter,
sports team and more. To set up a keyword Smart Recording:
1. Press
menumenu
and select
DVR
from the menu. Select
Manage
. Choose
Recordings Manager
.
Recordings Manager.Recordings Manager
2. Select
Create Keyword Smart Recording
and enter a keyword.
3. Set your recording options for the listed shows.
4. Select
Exit
to return to regular programming.
Record smarterRecord smarter
To record what you're currently watching, press
on your remote control. To stop recording, press
on your remote control. To stop recording, press
on your remote control. To stop recording, press
again.
again.
again.
To record a single show:
1. Use the on-screen guide or search for the show you want to record and navigate to the show's
Detailed Info
screen.
2. Select
Record This
or press
.
3. Update your
Recording Options
including whether to record only fi rst runs, reruns, or both.
Record an upcoming show from the on-screen guide by pressing
while highlighting the show.
while highlighting the show.
while highlighting the show.
To record a series:
1. Use the on-screen guide or search and navigate to the
Detailed Info
screen for the TV series you want to
record. Then select
Smart Record
.
2. Select
OK
on the on confi rmation screen or select
OK on the on confi rmation screen or select OK
Recording Options
to make changes.
For more information, visit support.google.com/fi ber and search for "record a show."For more information, visit support.google.com/fi ber and search for "record a show."
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Share the remote, but only when you want to
With the Google Fiber app on your Android or iOS device, you can control any of your connected TVs, search for
your favorite shows, manage your DVR recordings and more. Fiber even allows you to watch certain shows live on
your tablet from anywhere in your house.
And while you're exploring the Google Fiber app, make sure to try the voice search feature. Touch , speak what
you're searching for, and let the app fetch it for you.
You can also download the Google Fiber app for your other Android and iOS devices to use as additional remote
controls. Just search for "Google Fiber" on Google Play or the App Store. Once you have the app installed, sign in
with the same email address and password you use to sign in to My Fiber.
Search everything
Search for your favorite shows using the on-screen guide, with voice search in the Google Fiber app, or by pressing
the on your Google Fiber Bluetooth remote. Google Fiber will search for content in the current on-screen guide,
the video on demand library, your recorded content and, if activated, Netflix* and Vudu.
You can search for anything, including:
• A movie or TV show title.
• An actor’s name.
• Your favorite sports team.
For more information, visit support.google.com/fi ber and search for “TV mobile app.”For more information, visit support.google.com/fi ber and search for “search for content.”
*Viewing Netflix content requires a Netflix unlimited streaming membership.
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Share the remote, but only when you want to
With the Google Fiber app on your Android or iOS device, you can control any of your connected TVs, search for
your favorite shows, manage your DVR recordings and more. Fiber even allows you to watch certain shows live on
your tablet from anywhere in your house.
And while you're exploring the Google Fiber app, make sure to try the voice search feature. Touch
, speak what
you're searching for, and let the app fetch it for you.
You can also download the Google Fiber app for your other Android and iOS devices to use as additional remote
controls. Just search for "Google Fiber" on Google Play or the App Store. Once you have the app installed, sign in
with the same email address and password you use to sign in to My Fiber.
For more information, visit support.google.com/fi ber and search for “TV mobile app.”
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Search everything
Search for your favorite shows using the on-screen guide, with voice search in the Google Fiber app, or by pressing
the
on your Google Fiber Bluetooth remote. Google Fiber will search for content in the current on-screen guide,
the video on demand library, your recorded content and, if activated, Netflix* and Vudu.
You can search for anything, including:
•
A movie or TV show title.
•
An actor’s name.
•
Your favorite sports team.
For more information, visit support.google.com/fi ber and search for “search for content.”
*Viewing Netflix content requires a Netflix unlimited streaming membership.
You will need to enter your Google Account information to access My Fiber.
To retrieve your Google Account password, visit google.com/accounts/recovery
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Store even more with Google Drive
For more information, visit support.google.com/drive
With our Gigabit + TV service plan, you get an additional one terabyte of cloud storage on Google Drive. Upload
your photos, videos, documents, and other important fi les to Drive and access or share them from anywhere—
on the web, in your home, at the offi ce and on the go. With Google Drive, your fi les stay with you on your
computer, smartphone, and tablet.
Sign in to Google Drive at google.com/drive with the email address and password associated with your Google
Fiber account.
Also, try Google Drive for your Mac/PC, an application that installs a folder on your computer that automatically
syncs with your Google Drive on the web.
Edit, rename and organize your fi les and drag them in and out of your folder. Then see the updates in My Drive
as part of Google Drive on the web.
Manage your account
Sign in to My Fiber at fi ber.google.com with the email address and password associated with your Google Fiber
account to manage all of your Fiber account settings.
And don't forget to check that email address regularly for important Fiber updates.
My Fiber allows you to:
• Review account and service plan information.
• Upgrade or downgrade your service plan.
• Upgrade or downgrade TV packages.
• Locate your support PIN.
• Review monthly billing summaries.
• View and update your payment method.
• Confi gure your wireless network.
• Locate and change your Wi-Fi network name
and password.
You will need to enter your Google Account information to access My Fiber.You will need to enter your Google Account information to access My Fiber.
To retrieve your Google Account password, visit google.com/accounts/recoveryTo retrieve your Google Account password, visit google.com/accounts/recovery
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Manage your accountManage your account
Sign in to My Fiber at
fi ber.google.comfi ber.google.com
with the email address and password associated with your Google Fiber
account to manage all of your Fiber account settings.
And don't forget to check that email address regularly for important Fiber updates.
My Fiber allows you to:
•
Review account and service plan information.
•
Upgrade or downgrade your service plan.
•
Upgrade or downgrade TV packages.
•
Locate your support PIN.
•
Review monthly billing summaries.
•
View and update your payment method.
•
Confi gure your wireless network.
•
Locate and change your Wi-Fi network name
and password.
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Store even more with Google Drive
For more information, visit support.google.com/drive
With our Gigabit + TV service plan, you get an additional one terabyte of cloud storage on Google Drive. Upload
your photos, videos, documents, and other important fi les to Drive and access or share them from anywhere—
on the web, in your home, at the offi ce and on the go. With Google Drive, your fi les stay with you on your
computer, smartphone, and tablet.
Sign in to Google Drive at
google.com/drivegoogle.com/drive
with the email address and password associated with your Google
Fiber account.
Also, try Google Drive for your Mac/PC, an application that installs a folder on your computer that automatically
syncs with your Google Drive on the web.
Edit, rename and organize your fi les and drag them in and out of your folder. Then see the updates in
My Drive
as part of Google Drive on the web.
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Understand your Fiber bill
Curious about how you're billed for Google Fiber? Here's a few things you should know:
Your bill covers the upcoming month of Google Fiber service (including any applicable construction fees and
taxes) and any one-time charges, such as video on demand purchases, accrued during the prior month.
We’ll email you a copy of your bill on the third of each month and automatically charge the primary credit or debit
card associated with your account for the full amount due 10 days later.
Visit the Billing tab of My Fiber at fi ber.google.com to:
For more information, visit support.google.com/fi ber and search for "understand your bill."
• Update your billing information.
• Make a manual payment.
• Review your payment history.
• Confi rm a payment has been completed.
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Understand your Fiber bill
Curious about how you're billed for Google Fiber? Here's a few things you should know:
Your bill covers the upcoming month of Google Fiber service (including any applicable construction fees and
taxes) and any one-time charges, such as video on demand purchases, accrued during the prior month.
We’ll email you a copy of your bill on the third of each month and automatically charge the primary credit or debit
card associated with your account for the full amount due 10 days later.
Visit the Billing tab of My Fiber at
fi ber.google.comfi ber.google.com
to:
For more information, visit support.google.com/fi ber and search for "understand your bill."
•
Update your billing information.
•
Make a manual payment.
•
Review your payment history.
•
Confi rm a payment has been completed.
NOTES NOTES
NOTES
NOTES
17003105-01/0316© 2016 Google Fiber Inc.
Fiber 1000 + TV
Want even more information?
Visit support.google.com/fi ber for more detailed information about Google Fiber.
Visit fi ber-community.com to fi nd answers quickly and help others.
Find us on
Google+
Facebook
Twitter
Questions? We’re here for you.
Call us
(866) 777-7550
Open 24 hours a day, 7 days a week
Email us or chat with us
fi ber.google.com/support
17003105-01/0316
© 2016 Google Fiber Inc.
Fiber 1000 + TV
Want even more information?Want even more information?
Visit
support.google.com/fi bersupport.google.com/fi ber
for more detailed information about Google Fiber.
Visit
fi ber-community.comfi ber-community.com
to fi nd answers quickly and help others.
Find us on
Google+ Google+
Google+ Google+
Google+ Google+
Facebook Facebook
Twitter Twitter
Twitter Twitter
Questions? We’re here for you.Questions? We’re here for you.
Call us
(866) 777-7550(866) 777-7550
Open 24 hours a day, 7 days a week
Email us or chat with us
fi ber.google.com/supportfi ber.google.com/support