Gospell Smarthome Electronic T5820HCA HD WiFi Camera User Manual 10705012521 T5820HCA Manual 3 5 20170626
Shenzhen Gospell Smarthome Electronic Co., Ltd. HD WiFi Camera 10705012521 T5820HCA Manual 3 5 20170626
15_T5820HCA UserMan
HD WiFi Camera Appearance Step 1: Click the “GOSCOM” APP icon to open it (figure 1); Step 2: Use email address for user ID registration (figure 2-3); Step 3: After registration, enter the email address and then password to log in (figure 2) Preparation prior to Installation Pilot lamp Micro SD card slot MIC hole Camera Lens Light sensor SET(Press 'SET' button by a needle) scan the QR code to add Register/Login Installation 1. 2.4G wireless router is required. 2. support Android 4.4 and above, iOS 8.0 and above 3. Download and install the APP: A. Open the App Store , search “GOSCOM” and install. B. Open the Google Play Store , search “GOSCOM” and install. 4. Here is an operation example of Android APP, and it can serve as a reference for the iOS APP. 5. power-on Camera and there will be prompt sound indicating power on succeed 1.Click “Add Camera” (figure 4) → Click “scan the QR code to add” (figure 5) 11:50 No Service 3.Please press the “SET” key for 1 second, and then you will hear a “Beep” sound(figure 8) Add device Device List 10-20cm No Service 11:50 No Service 11:50 WiFi setting Confirm 11:50 No Service Add by WiFi Add by network cable Add device Get code Add friends share Experience Center please enter verification code sent to your email(case sensitive) Enter password Remember password Enter password again Password format: 8-16 characters in length, contain at least two kinds among numbers,capital letters and lowercase letters Silica gel pad (Install it or not is at your option.) Login Register Wall Socket 11:50 No Service Email Register Camera does not support 5G Wi-Fi;if this is not the network you want,click to change 4.Click the QR code icon (Figure 9) , switch to the QR code scanning mode, and scan the ID QR code ●QR Code on the camera sticker (Figure 10) ; ●Or choose the QR code picture from the album for ID scanning (Figure 11) scan the QR code to add Quick Register Enter address 11:50 WiFi setting Forget password 11:50 Scan QR Code No Service Album 11:50 Album (12) (13) 6.After scan the QR Code, and when you hear "Beep" twice Click “I Have Heard It” (Figure 14) , and now the camera is connecting to the router WiFi. When you see that the indicator on the device turns from blinking green to be steady on, it indicates that the device is connected and will automatically skip to the device list. (Figure 15) Click the device to enter the real-time monitoring interface. (Figure 16) 11:50 11:50 No Service Scan QR Code WiFi setting No Service Device List 11:50 Living Room 2017/04/21 13:00 Press and hold the SET key for 1 second and then you will hear Star t Configur tion Mode ID: Scan Device Name:Camera scan the QR code to add Reset PASSWORD Add by WiFi please confirm the SSID and password arecorrect, and SSID matches the WiFi of device Add by network cable Confirm Add device Add friends share Experience Center (17) (18) (19) 2.Please press and hold the “SET” key for 1 second, and then you will hear a “Beep” sound(Figure 20) (21) (22) (23) 4. After you click “Confirm”, when you will hear “Beep”twice, indicates that the camera is connecting to the router. When you see that the indicator on the device turns from blinking green to be steady on, it indicates that the device is connected and will automatically skip to the device list. Click the device to enter the real-time monitoring interface. No Service 11:50 Camera does not support 5G Wi-Fi;if this is not the network you want,click to change Camera does not support 5G Wi-Fi;if this is not the network you want,click to change View Monitoring and Operate After the device is connected, you can view real-time monitoring, and take a picture, record a video, speak, set up and make other operations on your mobile phone. No Service 11:50 No Service Living Room 2017/04/21 13:00 11:50 Living Room 2017/04/21 13:00 Reset Software Upgrade 1. Click “Settings” icon (Figure 29)→ Click “Device Information” (Figure 30)→ Click “System Firmware”(Figure 31)→ Click “Update Now” (Figure 32)(It can only be upgraded if there is a small red spot on the top right corner of the application firmware) 11:50 No Service No Service Device Unbinding 1. Click “Settings” icon (Figure 33)→ Click “Delete Device” (Figure 34)APP will automatically switch to camera list, delete the camera you want to Unbundled it from the APP No Service 11:50 Living Room 11:50 No Service share with friends Setting Album Rotate video 180 degrees Night vision Setting 2017/04/21 13:00 Album Share with friends Status indicator Camera time check Rotate video 180 degrees Sound Snapshot Steps to share with friends WiFi setting Step 1:Open“Add Camera”on the mobile phone of a friend Device information Step 2:Select the fourth way to add,and scan QR code Album Night vision Speak HD Share with friends Night vision Camera time check WiFi setting Share with friends Sound Snapshot Snapshot Device information Speak Camera time check Speak Sound (28) 1. Voice button: Click to close/disclose the voice 2. Talkback button: press and hold this button to talk with the camera. 3. Capture button: click to fast capture (save in the settings directory Album Book option). 4. Playback button: Click to enter the playback page, you can view the camera SD card video file. 5. Record button: Click to start recording, click the button again (stored in the set the directory of the album option). 6. PTZ button: Click this button, APP pop-up PTZ control interface for Head level \ vertical angle to adjust (Figure 28). 7. Sharpness button: Click to adjust the Resolution pixel for real-time video monitoring (HD/SD) 8.Set button: Click this button to set the camera-related functions. Device information Snapshot (33) Speak (29) No Service 11:50 Delete device No Service (30) (34) Add Friends to Share (35) (36) (37) If other users want to add the camera, Click "Add Camera" → select "Add Friends to Share" mode(Figure 38)→ Click the QR code icon (Figure 39) , switch to the QR code scanning mode→ scan the QR code shared by friends→ Enter the Device List(Figure 40) No Service 11:50 No Service 11:50 11:50 No Service Add Device Add device Device List Generate a QR code for sharing(can share this QR Code to multi- users) 11:50 1. Click”setting” icon(Figure 35) → Click "share with friends" Living Room (Figure 36) → you can have the QR code(Figure 37) Update Scan the QR code for sharing with friends Can Update to 00.00.00.01 1.Optimize APP network pairing procedure 2.Optimize… 3.Optimize… scan the QR code to add ID: Scan Add by WiFi Update Now Another Time Add by network cable Add device Add friends share Experience Center (31) -10- Delete device WiFi setting Rocker (27) Indicates that power failure or network not connected. Indicates that camera is connecting to network. Indicates that network connected successfully (no Internet). Indicates the camera is connected to server and working well. Delete device Rotate video 180 degrees Sound Camera Indicator Instruction Red indicator remains Red indicator flashes Green indicator flashes Green indicator remains Status indicator HD Status indicator Setting 2017/04/21 13:00 11:50 No Service 11:50 No Service 11:50 No Service Living Room 11:50 Living Room 2017/04/21 13:00 (38) (32) -11- -12- (39) -13- Confirm (7) (6) -4- -3- -2- Features Living Room (40) Technical Parameters Video Compression Imaging sensor Horizontal viewing angle Effective pixel Night vision range WiFi Transport protocol Recording media Working voltage Working temperature Dimension (HxDxW) Weight: (9) (10) (11) 5.When the APP Switch to the precaution page before scanning, please read the prompts carefully and click "Next step"(Figure 12) When the mobile phone shows a QR code interface, please align the QR code to the camera, with a distance of about 10 ~ 20cm (Figure 13); if scanning succeeds, you will hear “Beep”twice. PASSWORD please confirm the SSID and password arecorrect, and SSID matches the WiFi of device Confirm TIP: For user ID registration, please use an effective email address, (example XXXX@qq.com), in order to retrieve the password. ※ Maximally support the cyclic recording of 64GB micro SD card. -1- Living Room 2017/04/21 13:00 Device Name:Camera Reset PASSWORD After the holder is put in the lampstand, twist downward; twist the holder to the right, then it opens. open Version No.: 1.0 Before using the product, please read the guide carefully to avoid any damages to the product in virtue of faulty operation or misuse. 11:50 No Service Device List Living Room please confirm the SSID and password arecorrect, and SSID matches the WiFi of device Model: T5820HCA 11:50 No Service Add by WiFi It will take about 1-2 minutes to WiFi network, please wait Next Quick Start Guide 11:50 Album ID: Scan I have raed this Agreement and agree to the terms and conditions User agreement After the holder is put in the lampstand, twist downward; twist the holder to the left, then it closes. close (The front) No Service Album Next No Service Press and hold the SET key for 1 second and then you will hear Star t Configur tion Mode 11:50 No Service No Service Add Device (5) (4) 2.Configure WIFI, enter WiFi name and password, and Click “Confirm” after that. (figure 6)P.S:Device does not support 5G Wi-Fi network; if this is not your desired network, tap to toggle. (figure 7) No Service Base Scan QR Code I Have Heard It (3) 11:50 No Service 11:50 No Service 11:50 No Service Add device (8) (2) 11:50 Add Device 1.Click “Add Camera” (Figure 17) → Click “Add by WiFi” ( Figure 18)→ Configure WIFI, enter WiFi name and password, and click “Confirm” after that.(Figure 19)P.S:Device does not support 5G Wi-Fi network; if this is not your desired network, Click to toggle 11:50 No Service No Service Device List Enter password Power Adapter Add by WiFi No prompt sound DC5V power socket Camera 11:50 Scan QR Code Put this QR code at 10-20cm from the camera, and when you hear a "beep" prompt sound, click “I have heard it” (1) Support No Service Function Characteristics 24/7 live video streaming. High resolution provides excellent picture quality. Smart motion alerts on your phone so you know if anything happens. Advanced video recording on the micro SD card. Night vision up to 5 meters. Talk & Listen. See your dog on the couch and tell him to get off. Quick, easy setup. Compact design fits in the smallest corner of your home. Package List 1920x1080 1/2.7"CMOS 85±5° 200W 5m (max) WiFi 64GB(max) DC +5V/1A -10℃~+40℃ 124x82x82mm 1 08 g Camera Base Power adapter - 14 - Instruction manual Silica gel pad The picture is only for reference and the real object shall prevail. ※ All parameters change without prior notice. The finial right of interpretation is reserved by the company. - 15 - I have heard it Add device Experience Center (14) (15) 1.Suggest using qualified micro-SD card to avoid incompatibility. Format micro-SD card before using. 2.In setting page of app (Fig. 11), click “Delete device” to remove the connected camera, can remove the bonding with the account. 3.Movement detection: when movement is detected within the scope of camera, the camera will record video and take photos automatically. Videos and photos will be saved in micro-SD card. 4.Sharing with Friends: Share two-dimension code of the device with your friends. 5.Cancel sharing with friends: Delete the camera and cancel sharing with friends. (You have to re-add the camera to use it again) 6.Push message: when movement is detected, alarm message can be sent to server and pushed to your phone. 7.Remote monitoring: after the camera is connected to Internet successfully, app can view the monitor via Internet, anytime, anywhere. 8.Special characters are accessible only under English mode, and other punctuation mark used in other language inconsistent with that under English mode cannot be input. Available special characters include " @, #, &, *, ~, {, }, -, =, +, /, ?, (, )", and unavailable special characters include "%", "\", "<>". 9 .When this machine has a crash fault or other abnormal conditions influencing the usage, it is recommended to cut out the power and restart; or press SET key for 5 seconds, which can restore factory settings, and then please reconnect the router. - 16 - Snapshot (16) Troubleshooting 1. Wi-Fi cannot be connected a) Ensure that the antenna of camera is fixed well. b) Ensure that camera is in range of router. Keep the distance less than 40fts between router and indoor camera, less than 65fts for outdoor camera. c) Ensure that SSID and password of Wi-Fi contains no special characters. Modify the SSID and password of Wi-Fi with only English characters, no special characters. d) Ensure that SSID and password are no longer than 16 characters e) Ensure that SSID is broadcasted. f ) Ensure that the DHCP is enabled on router. g) Ensure that Wi-Fi encryption method is WPA2-PSK/ WPA-PSK or AES. h) Ensure that Wi-Fi signal is 2.4GHz. i ) Ensure that there is no MAC filter on router or add MAC address to router whitelist j ) We suggest rebooting the router, and the "security settings, encryption method" of WiFi password should never choose "auto-select". k ) Reset the camera to set up connection again. Press and hold SET key for 5 seconds. 2. Red indicator remains, network connection is failed. a) Ensure that the password of Wi-Fi is correct. b) Ensure that the network connects to Internet freely. c) Ensure that the camera is in range of Wi-Fi hotspot. 3. Green indicator flashes, connection to server failed. a) Ensure that Wi-Fi signal is strong enough and bandwidth is enough for connection. Move near to Wi-Fi hotspot or increase the bandwidth. b) Ensure that camera is not under interferon of other 2.4GHz signal. - 17 - Step 2: Binding Step 3: Connect succeeded 3.Click the QR code icon (Figure 21) , switch to the QR code scanning mode, and scan the ID QR code ●QR Code on the camera sticker (Figure 22) ; ●Or choose the QR code picture from the album for ID scanning (Figure 23) -7- 10 Tips Sound Speak Did not hear any sound? -6- -5- Step 1: Connecting (20) Did you hear a “beep” sound? -8- 11 FCC/CE Certification Information NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The Maximum Permissible Exposure (MPE) level has been calculated based on a distance of d=20 cm between the device and the human body. To maintain compliance with RF exposure requirement, use product that maintain a 20cm distance between the device and human body. Hereby, we declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Notice: Observe the national local regulations in the location where the device I s to be used. This device may be restricted for use in some or all member states of the European Union (EU) - 18 - Add device Sound Snapshot Speak connecting failde in over 2 minutes Experience Center (24) (25) (26) -9- The operated frequency is 2.4G~2.4835G with B/G/N20/N40. The Max output power on 802.11b is 16.96dBm. The Max output power on 802.11g is 14.98dBm. The Max output power on 802.11n-20 is 15.12dBm. The Max output power on 802.11n-40 is 14.67dBm EU Environmental Provisions E-waste cannot be mixed with household garbage; corresponding local government sector or recycling stations shall be responsible for circular process. - 19 -
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