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MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS

e-STUDIO3511/4511

File No. SHE030002G0
R03042133500-TTEC
Ver07_2005-07

© 2003 TOSHIBA TEC CORPORATION
All rights reserved

GENERAL PRECAUTIONS REGARDING THE INSTALLATION
AND SERVICE FOR e-STUDIO3511/4511
The installation and service should be done by a qualified service technician.
1. Transportation/Installation
• When transporting/installing the equipment, employ four persons and be sure to use the positions
as indicated below.
The equipment is quite heavy and weighs approximately 112kg (246 lb.), therefore pay full attention
when handling it.

• Be sure not to hold the movable parts or units (e.g. the control panel, ADU or RADF) when
transporting the equipment.
• Be sure to use a dedicated outlet with AC 110/13.2A, 115V or 127V/12A, 220V-240V or 240V/
8A) for its power source.
• The equipment must be grounded for safety.
Never ground it to a gas pipe or a water pipe.
• Select a suitable place for installation.
Avoid excessive heat, high humidity, dust, vibration and direct sunlight.
• Also provide proper ventilation as the equipment emits a slight amount of ozone.
• To insure adequate working space for the copying operation, keep a minimum clearance of
80 cm (32”) on the left, 80 cm (32”) on the right and 10 cm (4”) in the rear.
• The socket-outlet shall be installed near the equipment and shall be easily accessible.
2. Service of Machines
• Basically, be sure to turn the main switch off and unplug the power cord during service.
• Be sure not to touch high-temperature sections such as the exposure lamp, the fuser unit, the
damp heater and their periphery.
• Be sure not to touch high-voltage sections such as the chargers, transfer belt, 2nd transfer roller,
developer, IH control circuit, high-voltage transformer, exposure lamp control inverter, inverter
for the LCD backlight and power supply unit. Especially, the board of these components should
not be touched since the electric charge may remain in the capacitors, etc. on them even after
the power is turned OFF.
• Be sure not to touch rotating/operating sections such as gears, belts, pulleys, fan, etc.
• Be careful when removing the covers since there might be the parts with very sharp edges
underneath.
• When servicing the machines with the main switch turned on, be sure not to touch live sections
and rotating/operating sections. Avoid exposure to laser radiation.
• Use suitable measuring instruments and tools.
• Avoid exposure to laser radiation during servicing.
- Avoid direct exposure to the beam.
- Do not insert tools, parts, etc. that are reflective into the path of the laser beam.
- Remove all watches, rings, bracelets, etc. that are reflective.
• Unplug the power cable and clean the area around the prongs of the plug once a year or more.
A fire may occur when dust lies on this area.

3.

Main Service Parts for Safety
• The breaker, door switch, fuse, thermostat, thermofuse, thermistor, etc. are particularly important
for safety. Be sure to handle/install them properly. If these parts are shorted circuit and/or made
their functions out, they may burn down, for instance, and may result in fatal accidents. Do not
allow a short circuit to occur. Do not use the parts not recommended by Toshiba TEC Corporation.

4.

Cautionary Labels
• During servicing, be sure to check the rating plate and the cautionary labels such as “Unplug the
power cord during service”, “Hot area”, “Laser warning label” etc. to see if there is any dirt on
their surface and whether they are properly stuck to the equipment.

5.

Disposition of Consumable Parts, Packing Materials, Used batteries and RAM-ICs
• Regarding the recovery and disposal of the equipment, supplies, consumable parts, packing
materials, used batteries and RAM-ICs including lithium batteries, follow the relevant local
regulations or rules.

6.

When parts are disassembled, reassembly is basically the reverse of disassembly unless
otherwise noted in this manual or other related documents. Be careful not to reassemble
small parts such as screws, washers, pins, E-rings, star washers in the wrong places.

7.

Basically, the machine should not be operated with any parts removed or disassembled.

8.

Precautions Against Static Electricity
• The PC board must be stored in an anti-electrostatic bag and handled carefully using a wristband,
because the ICs on it may become damaged due to static electricity.
Caution: Before using the wristband, pull out the power cord plug of the equipment and
make sure that there are no uninsulated charged objects in the vicinity.

Caution :

Dispose of used batteries and RAM-ICs including lithium batteries
according to this manual.

Attention :

Se débarrasser de batteries et RAM-ICs usés y compris les batteries
en lithium selon ce manuel.

Vorsicht :

Entsorgung des gebrauchten Batterien und RAM-ICs (inklusive
der Lithium-Batterie) nach diesem Handbuch.

CONTENTS
1. SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES .......................................... 1-1
1.1
1.2
1.3
1.4
1.5

Specifications ..................................................................................................................... 1-1
Accessories ........................................................................................................................ 1-5
Options ............................................................................................................................... 1-6
Supplies ............................................................................................................................. 1-6
System List ........................................................................................................................ 1-7

2. ERROR CODE AND SELF-DIAGNOSTIC MODE ........................................................ 2-1
2.1 Error Code List ................................................................................................................... 2-1
2.1.1
Jam ...................................................................................................................... 2-1
2.1.2
Service call .......................................................................................................... 2-6
2.1.3
Error in Internet FAX / Scanning Function .......................................................... 2-11
2.1.4
Printer function error .......................................................................................... 2-19
2.2 Self-diagnosis Modes ....................................................................................................... 2-21
2.2.1
Input check (Test mode 03) ................................................................................ 2-23
2.2.2
Output check (test mode 03) .............................................................................. 2-28
2.2.3
Test print mode (test mode 04) .......................................................................... 2-31
2.2.4
Adjustment mode (05) ........................................................................................ 2-32
2.2.5
Setting mode (08) .............................................................................................. 2-76
2.2.6
Pixel counter .................................................................................................... 2-154
2.2.7
Classification List of Adjustment Mode (05) / Setting Mode (08) ...................... 2-165

3. ADJUSTMENT .............................................................................................................. 3-1
3.1
3.2
3.3
3.4

Adjustment Order (Image Related Adjustment) ................................................................. 3-1
Adjustment of the Auto-Toner Sensor ................................................................................ 3-2
Performing Image Quality Control ...................................................................................... 3-5
Image Dimensional Adjustment ......................................................................................... 3-6
3.4.1
General description .............................................................................................. 3-6
3.4.2
Paper alignment at the registration roller ............................................................. 3-8
3.4.3
Printer related adjustment .................................................................................. 3-10
3.4.4
Scanner related adjustment ............................................................................... 3-15
3.5 Image Quality Adjustment (Copying Function) ................................................................. 3-21
3.5.1
Automatic gamma adjustment ........................................................................... 3-21
3.5.2
Density adjustment ............................................................................................ 3-22
3.5.3
Color balance adjustment .................................................................................. 3-24
3.5.4
Gamma balance adjustment .............................................................................. 3-25
3.5.5
Offsetting adjustment for background processing .............................................. 3-26
3.5.6
Judgment threshold for ACS .............................................................................. 3-27
3.5.7
Sharpness adjustment ....................................................................................... 3-27
3.5.8
Setting range correction ..................................................................................... 3-28
3.5.9
Setting range correction (Adjustment of background peak) ............................... 3-29
3.5.10 Adjustment of smudged/faint text ....................................................................... 3-29
3.5.11 Adaptation to highlighter .................................................................................... 3-30
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3.6

3.7

3.8

3.9

3.10
3.11

3.12

3.5.12 Beam level conversion setting ........................................................................... 3-30
3.5.13 Maximum toner density adjustment to paper type ............................................. 3-31
3.5.14 Maximum text density adjustment ...................................................................... 3-31
3.5.15 Text/Photo reproduction level adjustment .......................................................... 3-32
3.5.16 Black reproduction switching at the Twin color copy mode ................................ 3-32
Image Quality Adjustment (Printing Function) .................................................................. 3-33
3.6.1
Automatic gamma adjustment ........................................................................... 3-33
3.6.2
Gamma balance adjustment (Black Mode) ........................................................ 3-34
3.6.3
Color balance adjustment (Color Mode) ............................................................ 3-35
3.6.4
Adjustment of smudged/faint text ....................................................................... 3-36
3.6.5
Upper limit value at Toner Saving Mode ............................................................ 3-36
3.6.6
Dot size adjustment in black printing ................................................................. 3-37
3.6.7
Maximum toner density adjustment to paper type ............................................. 3-37
3.6.8
Image processing: Gamma correction table all clearing .................................... 3-37
Image Quality Adjustment (Scanning Function) ............................................................... 3-38
3.7.1
Gamma balance adjustment .............................................................................. 3-38
3.7.2
Density adjustment (Black Mode) ...................................................................... 3-39
3.7.3
Background adjustment (Gray Scale Mode) ...................................................... 3-40
3.7.4
Background adjustment (Color Mode) ............................................................... 3-40
3.7.5
Judgment threshold for ACS .............................................................................. 3-41
3.7.6
Sharpness adjustment ....................................................................................... 3-41
3.7.7
Setting range correction ..................................................................................... 3-42
3.7.8
Setting range correction (Adjustment of background peak) ............................... 3-42
3.7.9
Fine adjustment of black density ........................................................................ 3-43
3.7.10 RGB conversion method selection ..................................................................... 3-43
3.7.11 Reproduction ratio of primary scanning direction (black) ................................... 3-44
3.7.12 Reproduction ratio of primary scanning direction (color) .................................... 3-44
High-Voltage Transformer Setting .................................................................................... 3-45
3.8.1
General description ............................................................................................ 3-45
3.8.2
Setting at the replacement of high-voltage transformer ..................................... 3-45
Adjustment of the Scanner Section .................................................................................. 3-46
3.9.1
Carriages ........................................................................................................... 3-46
3.9.2
Lens unit ............................................................................................................ 3-50
Adjustment of the Paper Feeding System ........................................................................ 3-52
3.10.1 Sheet sideways deviation caused by paper feeding .......................................... 3-52
Adjustment of the Developer Unit .................................................................................... 3-53
3.11.1 Doctor-to-sleeve gap (black developer unit) ...................................................... 3-53
3.11.2 Doctor-to-sleeve gap (color developer unit) ....................................................... 3-54
Adjustment of the RADF (MR-3015) ................................................................................ 3-56
3.12.1 Adjustment of RADF position ............................................................................. 3-56
3.12.2 Adjustment of RADF height ............................................................................... 3-60
3.12.3 Adjustment of skew ............................................................................................ 3-61
3.12.4 Automatic adjustment of sensors and initialization of EEPROM ........................ 3-62
3.12.5 Adjustment of aligning ........................................................................................ 3-63
3.12.6 Adjustment of aligning at reversing .................................................................... 3-64

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November 2003 © TOSHIBA TEC

3.13

3.14

3.15
3.16

3.12.7 Adjustment of reverse solenoid .......................................................................... 3-65
3.12.8 Adjustment of RADF opening/closing switch ..................................................... 3-67
3.12.9 Adjustment of RADF opening/closing sensor .................................................... 3-68
3.12.10 Adjustment of tray volume ................................................................................. 3-69
Adjustment of the Finisher (MJ-1022) .............................................................................. 3-70
3.13.1 Adjusting the jogging plate width ....................................................................... 3-70
3.13.2 Adjusting the angle of the jogging plate ............................................................. 3-72
3.13.3 Adjusting the overlap of the sensor flag ............................................................. 3-73
3.13.4 Adjusting the tension of the stack processing motor belt ................................... 3-74
3.13.5 Releasing the stack tray guide lever fixing plate ................................................ 3-76
3.13.6 Adjustment of the upper tray angle .................................................................... 3-77
3.13.7 DIP switch functions ........................................................................................... 3-79
Adjustment of the Finisher (MJ-1023/1024) ..................................................................... 3-81
3.14.1 Adjusting the alignment position (Finisher unit) ................................................. 3-81
3.14.2 Adjusting the staple position (Finisher unit) ....................................................... 3-82
3.14.3 Adjusting the folding position (Saddle stitcher unit) ........................................... 3-84
3.14.4 Fine adjustment of binding/folding position (Saddle stitcher unit) ...................... 3-87
3.14.5 Sensor output adjustment (Puncher unit) .......................................................... 3-87
3.14.6 Registering the number of punch holes (Puncher unit) ...................................... 3-88
Key Copy Counter (MU-8, MU-10) ................................................................................... 3-89
Adjustment of Transfer Belt Deviation .............................................................................. 3-91
3.16.1 Outline ............................................................................................................... 3-91
3.16.2 Transfer belt deviation ....................................................................................... 3-91
3.16.3 Adjustment procedure ........................................................................................ 3-92

4. PREVENTIVE MAINTENANCE (PM) ............................................................................ 4-1
4.1 PM Support Mode .............................................................................................................. 4-1
4.1.1
General description .............................................................................................. 4-1
4.1.2
Operational flow and operational screen ............................................................. 4-1
4.1.3
Work flow of parts replacement ........................................................................... 4-6
4.2 General Descriptions for PM Procedure ............................................................................ 4-7
4.3 Operational Items in Overhauling ....................................................................................... 4-7
4.4 Preventive Maintenance Checklist ..................................................................................... 4-8
4.5 PM KIT ............................................................................................................................. 4-23
4.6 Jig List .............................................................................................................................. 4-24
4.7 Grease List ....................................................................................................................... 4-24
4.8 Precautions for Storing and Handling Supplies ................................................................ 4-25
4.8.1
Precautions for storing TOSHIBA supplies ........................................................ 4-25
4.8.2
Checking and cleaning of photoconductive drum .............................................. 4-26
4.8.3
Checking and cleaning of drum cleaning blade and
transfer belt cleaning blade .......................................................... 4-27
4.8.4
Handling of drum cleaner brush ......................................................................... 4-27
4.8.5
Handling of transfer belt ..................................................................................... 4-27
4.8.6
Checking and cleaning of fuser belt and pressure roller .................................... 4-27
4.8.7
Checking and replacing the oil roller and cleaning roller .................................... 4-28
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e-STUDIO3511/4511 CONTENTS

5. TROUBLESHOOTING .................................................................................................. 5-1
5.

Diagnosis and Prescription for Each Error Code ............................................................... 5-1
5.1.1
Paper transport jam (paper exit section) .............................................................. 5-1
5.1.2
Paper misfeeding ................................................................................................. 5-2
5.1.3
Paper transport jam ............................................................................................. 5-8
5.1.4
Other paper jam ................................................................................................. 5-16
5.1.5
Cover open jam ................................................................................................. 5-19
5.1.6
RADF jam .......................................................................................................... 5-23
5.1.7
Finisher jam ....................................................................................................... 5-28
5.1.8
Drive system related service call ....................................................................... 5-41
5.1.9
Paper feeding system related service call ......................................................... 5-42
5.1.10 Scanning system related service call ................................................................. 5-46
5.1.11 Fuser unit related service call ............................................................................ 5-47
5.1.12 Communication related service call ................................................................... 5-50
5.1.13 RADF related service call .................................................................................. 5-51
5.1.14 Circuit related service call .................................................................................. 5-52
5.1.15 Laser optical unit related service call ................................................................. 5-55
5.1.16 Finisher related service call ............................................................................... 5-56
5.1.17 Image control related service call ...................................................................... 5-70
5.1.18 Copy process related service call ...................................................................... 5-74
5.1.19 Toner density control related service call ........................................................... 5-78
5.1.20 Other service call ............................................................................................... 5-82
5.1.21 Error in Internet FAX / Scanning Function .......................................................... 5-83
5.2 Troubleshooting of Image .............................................................................................. 5-100
5.3 Replacement of PC Boards and HDD ............................................................................ 5-137
5.3.1
Replacing HDD ................................................................................................ 5-137
5.3.2
Replacing SYS board ....................................................................................... 5-139
5.3.3
Replacing SLG board ...................................................................................... 5-141
5.3.4
NVRAM replacing and clearing ........................................................................ 5-141

6. FIRMWARE UPDATING ................................................................................................ 6-1
6.1 Firmware Updating with Download Jig ............................................................................... 6-2
6.1.1
PWA-DWNLD-350-JIG2 (48 MB) ......................................................................... 6-4
6.1.2
PWA-DWNLD-350-JIG1 (16 MB) ....................................................................... 6-10
6.1.3
Writing the data to the download jig (PWA-DWNLD-350-JIG) ........................... 6-20
6.1.4
K-PWA-DLM-320 ............................................................................................... 6-21
6.2 Firmware Updating with FSMS (Field Service Manager) ................................................. 6-35
6.3 Firmware Updating with USB Storage Device .................................................................. 6-47
 Assist Mode ......................................................................................................... 6-61

7. POWER SUPPLY UNIT ................................................................................................. 7-1
7.1 Output Channel .................................................................................................................. 7-1
7.2 Fuse ................................................................................................................................... 7-3
7.3 Configuration of Power Supply Unit ................................................................................... 7-4

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8. REMOTE SERVICE ....................................................................................................... 8-1
8.1 Auto Supply Order.............................................................................................................. 8-1
8.1.1
Outline ................................................................................................................. 8-1
8.1.2
Setting Item .......................................................................................................... 8-2
8.1.3
Setting procedure ................................................................................................ 8-4
8.1.4
Order Sheet Format ........................................................................................... 8-12
8.2 Service Notification .......................................................................................................... 8-14
8.2.1
Outline ............................................................................................................... 8-14
8.2.2
Setting ................................................................................................................ 8-14
8.2.2.1 Preparation ............................................................................................ 8-14
8.2.2.2 Setting procedure ................................................................................... 8-15
8.2.3
Items to be notified ............................................................................................. 8-19

9. WIRE HARNESS CONNECTION DIAGRAMS ............................................................. 9-1
9.1 AC Wire Harness ............................................................................................................... 9-1
9.2 DC Wire Harness ..................................................................................................... Appendix
9.3 Connector Table ....................................................................................................... Appendix

November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 CONTENTS

e-STUDIO3511/4511 CONTENTS

vi

November 2003 © TOSHIBA TEC

1. SPECIFICATIONS/
ACCESSORIES/OPTIONS/
SUPPLIES
2. ERROR CODE AND
SELF-DIAGNOSTIC MODE
3. ADJUSTMENT

4. PREVENTIVE MAINTENANCE
(PM)
5. TROUBLESHOOTING

6. FIRMWARE UPDATING

7. POWER SUPPLY UNIT

8. REMOTE SERVICE

9. WIRE HARNESS
CONNECTION DIAGRAMS

1. SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES
1.1 Specifications
Values in [ ] are for e-STUDIO4511 in case that the specification is different between e-STUDIO3511
and e-STUDIO4511.
• Copy process
• Type

Indirect electrophotographic process (dry)
Desktop type (Console type: when optional Paper Feed Pedestal (PFP) or
optional Large Capacity Feeder (LCF) is installed.)
• Original table
Fixed type (the left rear corner used as guide to place originals)
• Accepted originals
Sheet, book and 3-dimentional object
For single-sided originals – 50-127 g/m2 (13-34 lb. Bond)
For double-sided originals – 50-105 g/m2 (13-28 lb. Bond)
None of the carbon, bonded nor stapled sheet original is acceptable when
using the optional Reversing Automatic Document Feeder.
Maximum size: A3/LD
• Copy speed (Copies/min.)
e-STUDIO3511
PFP

LCF

35 (11)

Bypass feed
(Size specified)
35 (11)

35 (11)

35 (11)

28 ( 5 )

28 ( 5 )

28 ( 5 )

–

24 ( 5 )
21 ( 5 )

24 ( 5 )
21 ( 5 )

24 ( 5 )
21 ( 5 )

–

Paper supply
Paper size

Drawer

A4, LT, B5
A4-R, B5-R,
A5-R, LT-R, ST-R
B4, LG
A3, LD

–

e-STUDIO4511

B4, LG
A3, LD

*

45 (11)

45 (11)

32 ( 5 )

32 ( 5 )

32 ( 5 )

–

26 ( 5 )
22 ( 5 )

26 ( 5 )
22 ( 5 )

26 ( 5 )
22 ( 5 )

–

A4, LT, B5
A4-R, B5-R,

*

LCF

Drawer

A5-R, LT-R, ST-R

*
*

PFP

45 (11)

Bypass feed
(Size specified)
45 (11)

Paper supply
Paper size

–

“–” means “Not acceptable”.
The copy speed in the above table are available when originals are manually placed for single side,
continuous copying.
When the Reversing Automatic Document Feeder is used, the copy speed of 35[45] sheets per
minute is only available under the following conditions:
• Original/Mode:
Single-sided original/A4/LT size. APS/automatic density are not selected. /Plain
paper.
• Number of sheets: 35[45] or more at the black mode and 11 or more at the color mode.
• Reproduction ratio: 100%
The values in ( ) are available when printed at color mode.

November 2003 © TOSHIBA TEC

1-1

e-STUDIO3511/4511 SPECIFICATIONS

* System copy speed
Sec.

Copy mode

e-STUDIO3511

e-STUDIO4511

Single-sided originals

1 set

22.9

↓
Single-sided copies

3 sets
5 sets

60.9 (181.8)
94.8 (292.2)

49.9 (181.8)
76.3 (292.2)

Single-sided originals
↓

1 set
3 sets

31.3 (95.1)
70.7 (201.8)

30.3 (95.1)
71.9 (201.8)

Double-sided copies
Double-sided originals

5 sets
1 set

110.1 (311.2)
59.6 (149.6)

101.5 (311.2)
59.5 (149.6)

↓
Double-sided copies

3 sets
5 sets

138.7 (366.6)
217.3 (584.6)

130.4 (366.6)
201.5 (584.6)

Double-sided originals
↓

1 set
3 sets

51.2 (124.6)
120.8 (346.5)

51.5 (124.6)
105.7 (346.5)

Single-sided copies

5 sets

188.7 (565.7)

158.5 (565.7)

-

(70.3)

19.8

(70.3)

The system copy speed is available when 10 sheets of A4/LT size original are set on the RADF
and one of the copy modes in the above table is selected.

-

The period of time from pressing [START] to displaying "READY" is the actually measured
value.

-

Setting: Automatic exposure OFF, APS/AMS OFF, Text/Photo Mode, feeding from the upper
drawer and Sort Mode.

-

The finisher with the saddle stitcher and hole punch unit are not installed.

-

The values in ( ) are the speeds at the color modes.

• Copy paper
Drawer

ADU

PFP

LCF

Size
A3 to A5-R
LD to ST-R, 13" LG,
8.5" SQ
Weight
64 to 105 g/m2
17 to 28 lb. Bond

Special
paper

-

A4,
LT

Bypass copy
Remarks
A3 to A6-R, LD to ST-R,
13" LG, 8.5" SQ,
305 x 457 mm (12" x 18")
(Non-standard or userspecified sizes can be set.)
64 to 209 g/m2,17 lb. Bond
to 110 lb. Index
(Continuous feeding)
64 to 209 g/m2, 17 lb. Bond
to 110 lb. Index
(Single paper feeding)
Special paper recommended by
Labels, OHP film
(thickness: 80 µm or thicker) Toshiba Tec

• First copy time ................... Approx. 6.8 sec. or less (black), approx. 16.2 sec. or less (color)
(A4/LT, upper drawer, 100%, original placed manually)
• Warming-up time ............... Approx. 40 seconds (Stand-alone, temperature: 20°C)
• Multiple copying ................ Up to 999 copies; Key in set numbers

e-STUDIO3511/4511 SPECIFICATIONS

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November 2003 © TOSHIBA TEC

• Reproduction ratio ............. Actual ratio: 100±0.5%
Zooming:

25 - 400% in increments of 1%
(25 - 200% when using RADF)

• Resolution/Gradation ........ Read: 600 dpi
Write: Equivalent to 2400 dpi x 600 dpi (black copy)
Equivalent to 600 dpi x 600 dpi (color copy)
• Eliminated portion ............. Leading edge : 3.0±2.0 mm, Side/trailing edges: 2.0±2.0 mm (black copy)
Leading edge : 5.0±2.0 mm, Side/trailing edges: 2.0±2.0 mm (color copy)
Leading/trailing edges: 5.0±2.0 mm, Side edges: 5.0±2.0 mm (black/color
print)
• Paper feeding .................... Drawers in the equipment – 2 drawers (stack height 60.5 mm, equivalent
to 550 sheets; 64-80 g/m2 (17-22 lb. Bond))
PFP – Option (1 or 2 drawers: stack height 60.5 mm, equivalent to 550
sheets; 64-80 g/m2 (17-22 lb. Bond))
LCF – Option (stack height 137.5 mm x 2, equivalent to 2500 sheets; 64-80
g/m2 (17-22 lb. Bond))
Bypass feed – Stack height 11 mm, equivalent to 100 sheets; 64-80 g/m2
(17-22 lb. Bond)
• Capacity of originals in the Reversing Automatic Document Feeder (Option)
................. A3 to A5-R, LD to ST-R: 100 sheets/80 g/m2 (Stack height 16mm or less)
• Automatic duplexing unit ... Stackless/switchback type
• Toner supply ...................... Automatic toner density detection/supply
Toner cartridge replacing method
• Density control .................. Automatic density mode and manual density mode selectable in 11 steps
• Weight ............................... Approx. 112 kg (246.9 lb.)
• Power requirements .......... AC 110V/13.2A, AC 115V or 127V/15A, 220–240V or 240V/8A (50/60 Hz)
* The acceptable value of each voltage is ±10%.
• Power consumption .......... 1.5 kW or less (100V series), 1.7 kW or less (200V series)
* The electric power is supplied to the reversing automatic document feeder, finisher, PFP and LCF
through the equipment.
• Total counter ..................... Electronic counter

November 2003 © TOSHIBA TEC

1-3

e-STUDIO3511/4511 SPECIFICATIONS

• Dimensions of the equipment .......... See the figure below (W660 x D718 x H739 mm)
* When the tilt angle of the control panel is 45 degrees.

718

739

45°

66

0

Fig. 1-101

e-STUDIO3511/4511 SPECIFICATIONS

1-4

November 2003 © TOSHIBA TEC

1.2 Accessories
Unpacking/Setup instruction

1 set

Operator’s manual

4 pcs. (except for MJD)

Operator's manual pocket

1 pc.

Power cable

1 pc.

Warranty sheet

1 pc. (for NAD)

Setup report

1 set (for NAD and MJD)

Customer satisfaction card

1 pc. (for MJD)

PM sticker

1 pc. (for MJD)

Drum (installed inside of the equipment)

1 pc.

Control panel stopper

1 pc.

Lever

1 pc.

Color developer holder

6 pcs.

Rubber plug

4 pcs.

Blind seal (small / large)

3 pcs. / 1pc.

CD-ROM

4 pcs.

Developer material (Y, M, C, K)

1 pc. each (for TWD)

Screw M3 x 8 / M4 x 8

1 pc. / 1pc.

* Machine version
NAD: North America
MJD: Europe
AUD: Australia
ASD: Asia
TWD: Taiwan
SAD: Saudi Arabia
JPD:

Japan

November 2003 © TOSHIBA TEC

1-5

e-STUDIO3511/4511 SPECIFICATIONS

1.3 Options
Platen cover

KA-3511PC

Reversing Automatic Document Feeder (RADF)

MR-3015

Drawer module

MY-1021

Paper Feed Pedestal (PFP)

KD-1011

Large Capacity Feeder (LCF)

KD-1012 A4/LT

Finisher (Hanging type)

MJ-1022

Finisher (Console type)

MJ-1023, MJ-1024 (with saddle stitcher)

Hole punch unit

MJ-6004 N/E/F/S

Staple cartridge

STAPLE-1600 (for hanging type)
STAPLE-2000 (for console type)
STAPLE-600 (for saddle stitcher)

Bridge kit

KN-3511

Key copy counter, key copy counter socket

MU-8, MU-10

Work table

KK-3511

Damp heater kit

MF-3511

FAX board

GD-1150

FAX board 2nd line

GD-1160

Expansion memory

GC-1180

Wireless LAN adapter

GN-1010

PCI slot

GO-1030

Scrambler board

GP-1030

Notes:
1. The bridge kit (KN-3511) is necessary for installation of the finisher (MJ-1022, MJ-1023 or
MJ-1024).
2. The finisher (MJ-1023 or MJ-1024) is necessary for installation of the hole punch unit
(MJ-6004N/E/F/S).
3. The PCI slot (GO-1030) is necessary for installation of the scrambler board (GP-1030).

1.4 Supplies
Drum

PS-OD3511

Toner bag

PS-TB3511

Toner cartridge (K)

PS-ZT3511 *K, PS-ZT3511K

Toner cartridge (Y)

PS-ZT3511 *Y, PS-ZT3511Y

Toner cartridge (M)

PS-ZT3511 *M, PS-ZT3511M

Toner cartridge (C)

PS-ZT3511 *C, PS-ZT3511C

Marked * : E, D, C and T

e-STUDIO3511/4511 SPECIFICATIONS

1-6

November 2003 © TOSHIBA TEC

November 2003 © TOSHIBA TEC

1-7

Staple cartridge
STAPLE-600

MJ-1024

Finisher

MJ-1023

Finisher

Staple cartridge
STAPLE-2000

Staple cartridge
STAPLE-1600

MJ-1022

Finisher

Hole punch unit
MJ-6004N/E/F/S

MY-1021

Drawer module

Scrambler board
GP-1030

PCI slot
GO-1030

Wireless LAN adapter
GN-1010

Expansion memory
GC-1180

FAX board 2nd line
GD-1160

FAX board
GD-1150

Bridge kit
KN-3511

Reversing Automatic
Document Feeder
(RADF)
MR-3015

Paper Feed Pedestal
(PFP)
KD-1011

Damp heater
MF-3511

MU8, MU-10

Key copy counter

Work table
KK-3511

Large Capacity Feeder
(LCF)
KD-1012A4/LT

KA-3511PC

Platen cover

1.5 System List

Fig. 1-501

e-STUDIO3511/4511 SPECIFICATIONS

e-STUDIO3511/4511 SPECIFICATIONS

1-8

November 2003 © TOSHIBA TEC

2. ERROR CODE AND SELF-DIAGNOSTIC MODE
2.1 Error Code List
One of the following error codes is displayed at the upper right of the screen while pressing the
[CLEAR] button and the digital key [8] simultaneously when the “CLEAR PAPER” or “CALL
SERVICE” symbol is blinking.
2.1.1 Jam
Error code
E010
E011

Paper exit jam

Jam not reaching the exit sensor : The paper which has passed

Troubleshooting
Ch. 5.1.1

Other paper jam

through the fuser unit does not reach the exit sensor.
Paper jam caused by clinging to the transfer belt: The paper

Ch. 5.1.4

Classification

Contents

after the 2nd transfer is clinging to the transfer belt and entering
under the receiving tray.
E020

Paper exit jam

E030

Other paper jam

Stop jam at the exit sensor: The trailing edge of the paper does
not pass the exit sensor after its leading edge has reached this

Ch. 5.1.1

sensor.
Power-ON jam: The paper is remaining on the paper transport

Ch. 5.1.4

E090

path when power is turned ON.
HDD abnormality causes jam: Image data to be printed cannot

Ch. 5.1.4

E110

be prepared.
ADU misfeeding (Paper not reaching the registration sensor):

Ch. 5.1.2

Paper misfeeding

The paper which has passed through ADU does not reach the
registration sensor during duplex printing.
E120

Bypass misfeeding (Paper not reaching the registration sensor):
The paper fed from the bypass tray does not reach the registration sensor.
Upper drawer misfeeding (Paper not reaching the upper drawer

E130

Ch. 5.1.2

Ch. 5.1.2

feed sensor): The paper fed from the upper drawer does not
reach the upper drawer feed sensor.
E140

Lower drawer misfeeding (Paper not reaching the lower drawer
feed sensor): The paper fed from the lower drawer does not
reach the lower drawer feed sensor.
PFP upper drawer misfeeding (Paper not reaching the PFP

E150

Ch. 5.1.2

Ch. 5.1.2

upper drawer feed sensor): The paper fed from the PFP upper
drawer does not reach the PFP upper drawer feed sensor.
E160

PFP lower drawer misfeeding (Paper not reaching the PFP
lower drawer feed sensor): The paper fed from the PFP lower

E190
E200

Paper transport
jam

Ch. 5.1.2

drawer does not reach the PFP lower drawer feed sensor.
LCF misfeeding (Paper not reaching the LCF feed sensor): The

Ch. 5.1.2

paper fed from the LCF does not reach the LCF feed sensor.
Upper drawer transport jam (Paper not reaching the registration

Ch. 5.1.3

sensor): The paper does not reach the registration sensor after
it has passed the upper drawer feed sensor.

November 2003 © TOSHIBA TEC

2-1

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Error code
E210

Classification

Contents

Paper transport

Lower drawer transport jam (Paper not reaching the registration

jam

sensor): The paper does not reach the registration sensor after
it has passed the upper drawer feed sensor.

E220

Lower drawer transport jam (Paper not reaching the upper
drawer feed sensor): The paper does not reach the upper

Troubleshooting
Ch. 5.1.3

Ch. 5.1.3

drawer feed sensor after it has passed the lower drawer feed
sensor.
E300

PFP upper drawer transport jam (Paper not reaching the
registration sensor): The paper does not reach the registration
sensor after it has passed the upper drawer feed sensor.
PFP upper drawer transport jam (Paper not reaching the upper

E310

Ch. 5.1.3

Ch. 5.1.3

drawer feed sensor): The paper does not reach the upper
drawer feed sensor after it has passed the lower drawer feed
sensor.
PFP upper drawer transport jam (Paper not reaching the lower

E320

Ch. 5.1.3

drawer feed sensor): The paper does not reach the lower
drawer feed sensor after it has passed the PFP upper drawer
feed sensor.
PFP lower drawer transport jam (Paper not reaching the

E330

Ch. 5.1.3

registration sensor): The paper does not reach the registration
sensor after it has passed the upper drawer feed sensor.
E340

PFP lower drawer transport jam (Paper not reaching the upper
drawer feed sensor): The paper does not reach the upper
drawer feed sensor after it has passed the lower drawer feed
sensor.
PFP lower drawer transport jam (Paper not reaching the lower

E350

Ch. 5.1.3

Ch. 5.1.3

drawer feed sensor): The paper does not reach the lower
drawer feed sensor after it has passed the PFP upper drawer
feed sensor.
PFP lower drawer transport jam (Paper not reaching the PFP

E360

Ch. 5.1.3

upper drawer feed sensor): The paper does not reach the PFP
upper drawer feed sensor after it has passed the PFP lower
drawer feed sensor.
LCF transport jam (Paper not reaching the registration sensor):

E3C0

Ch. 5.1.3

The paper does not reach the registration sensor after it has
passed the upper drawer feed sensor.
E3D0

LCF transport jam (Paper not reaching the upper drawer feed
sensor): The paper does not reach the upper drawer feed
sensor after it has passed the lower drawer feed sensor.
LCF transport jam (Paper not reaching the lower drawer feed

E3E0

Ch. 5.1.3

Ch. 5.1.3

sensor): The paper does not reach the lower drawer feed
sensor after it has passed the LCF feed sensor.
E400
E410

Cover open jam

Jam access cover open jam: The jam access cover has opened
during printing.

Ch. 5.1.5

Front cover open jam: The front cover has opened during
printing.

Ch. 5.1.5

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

2-2

November 2003 © TOSHIBA TEC

Error code
E420

PFP side cover open jam: The PFP side cover has opened

Troubleshooting
Ch. 5.1.5

during printing.
ADU open jam: The ADU has opened during printing.

Ch. 5.1.5

Classification
Cover open jam

E430

Contents

E440

Side cover open jam: The side cover has opened during
printing.

Ch. 5.1.5

E450

LCF side cover open jam: The LCF side cover has opened
during printing.

Ch. 5.1.5

E480

Bridge unit open jam: The bridge unit has opened during
printing.

Ch. 5.1.5

Stop jam in the ADU: The paper does not reach the ADU exit
sensor after it has passed the ADU entrance sensor.

Ch. 5.1.3

Jam not reaching the ADU entrance sensor: The paper does
not reach the ADU entrance sensor after it is switchbacked in

Ch. 5.1.3

E510

Paper transport
jam (ADU section)

E520

E550

Other paper jam

the exit section.
Paper remaining jam on the transport path: The paper is

Ch. 5.1.4

remaining on the transport path when printing is finished
(caused by a multiple paper feeding).
E711

E712
E713

RADF jam

Jam not reaching the original length sensor: The original fed
from the original feeding tray does not reach the original length
sensor.
Jam not reaching the registration sensor: The original fed from
the original feeding tray does not reach the registration sensor.
Stop jam at the original length sensor: The trailing edge of the
original does not pass the original length sensor after its leading

Ch. 5.1.6

Ch. 5.1.6
Ch. 5.1.6

E714

edge has reached this sensor.
Feed signal reception jam: The feed signal is received even no

Ch. 5.1.6

E721

original exists on the original feeding tray.
Jam not reaching the read sensor: The original does not reach

Ch. 5.1.6

the read sensor after it has passed the registration sensor
(when scanning obverse side) or the reverse sensor (when
E722

scanning reverse side).
Jam not reaching the exit sensor (during scanning): The original

Ch. 5.1.6

which passed the read sensor does not reach the exit sensor
when it is transported from the scanning section to exit section.
E723

Jam not reaching the reverse sensor (during scanning): The
original which passed the read sensor does not reach the

Ch. 5.1.6

reverse sensor when it is transported from the scanning section
to reverse section.
E724

E725

Stop jam at the registration sensor: The trailing edge of the
original does not pass the registration sensor after its leading
edge has reached this sensor.
Stop jam at the read sensor: The trailing edge of the original

Ch. 5.1.6

Ch. 5.1.6

does not pass the read sensor after its leading edge has
reached this sensor.
E726

Transport/exit signal reception jam: RADF receives the transport/
exit reception signal from the equipment when no original is at the

Ch. 5.1.6

exposure waiting position.

November 2003 © TOSHIBA TEC

2-3

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Error code
E731

Classification
RADF jam

Contents
Stop jam at the exit sensor: The trailing edge of the original

Troubleshooting
Ch. 5.1.6

does not pass the exit sensor after its leading edge has
reached this sensor.
E741

Stop jam at the reverse sensor: The trailing edge of the original
does not pass the reverse sensor after its leading edge has
reached this sensor.
Jam not reaching the reverse sensor (during reverse feeding):

E742

Ch. 5.1.6

Ch. 5.1.6

The leading edge of the original does not reach the reverse
sensor when original is fed from the reverse section.
E743

Jam not reaching the exit sensor (during reverse feeding): The
original does not reach the exit sensor after it has passed the

Ch. 5.1.6

reverse sensor when the original is exited from the reverse
section.
E860
E870
E910

Jam access cover open: The jam access cover has opened
during RADF operation.
Finisher jam
(Bridge unit)

E920

RADF open jam: RADF has opened during RADF operation.
Jam at the bridge unit transport sensor 1: The paper does not

Ch. 5.1.6
Ch. 5.1.6
Ch. 5.1.7 (1)

reach the bridge unit transport sensor 1 after it has passed the
exit sensor.
Stop jam at the bridge unit transport sensor 1: The trailing edge Ch. 5.1.7 (1)
of the paper does not pass the bridge unit transport sensor 1
after its leading edge has reached the sensor.
Jam at the bridge unit transport sensor 2: The trailing edge of

E930

Ch. 5.1.7 (1)

the paper does not reach the bridge unit transport sensor 2
after its leading edge has reached the bridge unit transport
sensor 1.
Stop jam at the bridge unit transport sensor 2: The trailing edge Ch. 5.1.7 (1)

E940

of the paper does not pass the bridge unit transport sensor 2
after its leading edge has reached the bridge unit transport
E9F0

Finisher jam

sensor 2.
Punching jam: Punching is not performed properly.

EA10

(Punch unit)
Finisher jam

[MJ-1023/1024 (when MJ-6004 is installed)]
Paper transport delay jam: The paper which has passed the bridge Ch. 5.1.7 (2)

(Finisher section)

unit does not reach the inlet sensor. [MJ-1022/1023/1024]
Paper transport stop jam:

EA20

Ch. 5.1.7 (4)

Ch. 5.1.7 (2)

(1) The paper does not pass through the inlet sensor.
[MJ-1022/1023/1024]
(2) The paper has passed through the inlet sensor but does not
reach or pass the feed path sensor or processing tray sensor.
EA30

[MJ-1023/1024]
Power-ON jam:

Ch. 5.1.7 (2)

(1) Paper exists at the inlet sensor when power is turned ON.
[MJ-1022/1023/1024]
(2) Paper exists at the feed path sensor or processing tray
sensor when power is turned ON. [MJ-1023/1024]

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

2-4

November 2003 © TOSHIBA TEC

Error code
EA40

Classification

Contents

Finisher jam

Door open jam:

(Finisher section)

(1) The finisher has been released from the equipment during
printing. [MJ-1022]

Troubleshooting
Ch. 5.1.7 (2)

(2) The upper/front cover of the finisher section or the upper/
front door of the puncher section has opened during
EA50

printing. [MJ-1023/1024]
Stapling jam: Stapling is not performed properly.

EA60

[MJ-1022/1023/1024]
Early arrival jam: The inlet sensor detects the paper earlier than Ch. 5.1.7 (2)

EA70

a specified timing. [MJ-1022/1023/1024]
Stack delivery jam: It cannot deliver the stack of paper on the

Ch. 5.1.7 (2)
Ch. 5.1.7 (3)

Ch. 5.1.7 (2)

EA80

Finisher jam

intermediary process tray to the stack tray. [MJ-1022]
Stapling jam: Stapling is not performed properly. [MJ-1024]

EA90

(Saddle stitcher
section)

Door open jam: The delivery cover or inlet cover has opened dur- Ch. 5.1.7 (3)
ing printing [MJ-1024].

EAA0

Power-ON jam: Paper exists at No.1 paper sensor, No. 2 paper
sensor, No.3 paper sensor, vertical path paper sensor or
delivery sensor when power is turned ON. [MJ-1024]
Transport stop jam: The paper which passed through the inlet

EAB0

Ch. 5.1.7 (3)

Ch. 5.1.7 (3)

sensor does not reach or pass No.1 paper sensor, No. 2 paper
sensor, No.3 paper sensor or delivery sensor. [MJ-1024]
EAC0

Transport delay jam: The paper which has reached the inlet
sensor does not pass through the inlet sensor. [MJ-1024]

EAD0

Other paper jam

EAE0

Finisher jam

Print end command time-out jam: The printing has not finished
normally because of the communication error between the SYS
board and LGC board at the end of printing.
Receiving time time-out jam: The printing has been interrupted

Ch. 5.1.7 (3)
Ch. 5.1.4

Ch. 5.1.7 (5)

because of the communication error between the equipment
and finisher when the paper is transported from the equipment
EAF0

Finisher jam

to the finisher.
Stack return jam: It cannot load the paper which passed through Ch. 5.1.7 (2)

EB30

(Finisher section)
Finisher jam

the delivery roller on the intermediary process tray. [MJ-1022]
Ready time time-out jam: The equipment judges that the paper Ch. 5.1.7 (5)
transport to the finisher is disabled because of the communication
error between the equipment and finisher at the start of printing.

EB50
EB60

Paper transport
jam

Paper remaining on the transport path: The multiple feeding of
preceding paper caused the misfeeding of upcoming paper.

Ch. 5.1.3

Paper remaining on the transport path: The multiple feeding of
preceding paper caused the misfeeding of upcoming paper

Ch. 5.1.3

(redetection after no jam is detected at [EB50]).

November 2003 © TOSHIBA TEC

2-5

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

2.1.2 Service call

Main motor abnormality: The main motor is not rotating normally.
Developer motor abnormality: The developer motor is not

Troubleshooting
Ch. 5.1.8
Ch. 5.1.8

rotating normally.
Transport motor abnormality: The transport motor is not rotating

Ch. 5.1.8

Paper feeding

normally.
PFP motor abnormality: The PFP motor is not rotating normally.

Ch. 5.1.9

system related
service call

(the case that paper can be fed from any drawer except the
PFP)

Error code

Classification

C010
C020

Drive system
related service call

C030
C040

C130

Contents

Upper drawer tray abnormality: The upper drawer tray motor is
not rotating or the upper drawer tray is not moving normally.

Ch. 5.1.9

(the case that paper can be fed from any drawer except the
upper drawer)
C140

Lower drawer tray abnormality: The lower drawer tray motor is
not rotating or the lower drawer tray is not moving normally. (the

Ch. 5.1.9

case that paper can be fed from any drawer except the lower
drawer)
C150

PFP upper drawer tray abnormality: The PFP upper drawer tray
motor is not rotating or the PFP upper drawer tray is not moving

Ch. 5.1.9

normally. (the case that paper can be fed from any drawer
except the PFP upper drawer)
C160

PFP lower drawer tray abnormality: The PFP lower drawer tray
motor is not rotating or the PFP lower drawer tray is not moving

Ch. 5.1.9

normally. (the case that paper can be fed from any drawer
except the PFP lower drawer)
C180

LCF tray motor abnormality: The LCF tray motor is not rotating
or the LCF tray is not moving normally. (the case that paper can
be fed from any drawer except the LCF)
LCF end fence motor abnormality: The LCF end fence motor is

C1A0

Ch. 5.1.9

Ch. 5.1.9

not rotating or the LCF end fence is not moving normally. (the
case that paper can be fed from any drawer except the LCF)
C1B0

C260

LCF transport motor abnormality: The LCF transport motor is
not rotating normally. (the case that paper can be fed from any
Scanning system
related service call

C270

Ch. 5.1.9

drawer except the LCF)
Peak detection error: Lighting of the exposure lamp (white refer-

Ch. 5.1.10

ence) is not detected when power is turned ON.
Carriage home position sensor not turning OFF within a specified

Ch. 5.1.10

period of time: The carriage does not shift from its home position
in a specified time.
C280

C360

Carriage home position sensor not turning ON within a specified
period of time: The carriage does not reach to its home position
Copy process

in a specified period of time.
Charger cleaner motor abnormality: Charger cleaner motor is

related service call

not rotating or wire cleaner is not moving normally.

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

2-6

Ch. 5.1.10

Ch. 5.1.18

November 2003 © TOSHIBA TEC

Error code

Classification

Contents

C410

Fuser unit related

Thermistor or heater abnormality at power-ON: Abnormality of

service call

the thermistor is detected when power is turned ON or the
temperature of the fuser roller does not rise in a specified
period of time after power is turned ON.
Thermistor abnormality after abnormality judgment: Abnormality

C430

Troubleshooting
Ch. 5.1.11

Ch. 5.1.11

of the thermistor is detected after a specified period of time has
passed from power-ON (including ready time or energy saving
mode).
Heater abnormality after abnormality judgment: The temperature

C440

Ch. 5.1.11

of the fuser roller has exceeded the range of control (in this case,
the main switch turns OFF automatically) or does not even reach
C450

the range.
Thermistor abnormality during printing: Abnormality of the ther-

Ch. 5.1.11

C470

mistor is detected during printing.
IH initialization or IH power voltage abnormality: The AC input is

Ch. 5.1.11

not applied to the IH control circuit normally, or the input voltage
is too high/low.
C480

Overheating of IGBT: The temperature of the IGBT rises abnormally.

Ch. 5.1.11

C490

IH control circuit or IH coil abnormality: Abnormality is detected
in IH control circuit or IH coil is broken/shorted.

Ch. 5.1.11

Optional communication related

RADF I/F error: Communication error has occurred between the
RADF and the scanner.

Ch. 5.1.12

C570
C580

service call

Communication error between Engine-CPU and IPC board
Communication error between IPC board and finisher

Ch. 5.1.12
Ch. 5.1.12

C730

RADF related
service call

EEPROM initialization error: EEPROM is not initialized normally
when performing the code 05-356.

Ch. 5.1.13

C810
C820

Fan motor abnormality: The fan motor is not rotating normally.
Read sensor adjustment error: The read sensor cannot be

Ch. 5.1.13
Ch. 5.1.13

C830

adjusted normally when performing the code 05-356.
Original length sensor adjustment error: The original length

Ch. 5.1.13

C550
(C780)

sensor cannot be adjusted normally when performing the code
05-356.
C900
C940

Circuit related
service call

Connection error between SYS board and LGC board
Engine-CPU abnormality

Ch. 5.1.14
Ch. 5.1.14

C950
C960

LGC board memory abnormality
Connection error between LGC board and DRV board, ID

Ch. 5.1.14
Ch. 5.1.14

C970

Process related

abnormality
High-voltage transformer abnormality: Leakage of the main

Ch. 5.1.18

C9E0

service call
Circuit related

charger is detected.
Connection error between SLG board and SYS board, ID

Ch. 5.1.14

CA10

service call
Laser optical unit

abnormality
Polygonal motor abnormality: The polygonal motor is not

Ch. 5.1.15

CA20

related service call rotating normally.
H-Sync detection error: H-Sync signal detection PC board

Ch. 5.1.15

cannot detect laser beams.

November 2003 © TOSHIBA TEC

2-7
05/05

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Error code
CB20
CB30

Finisher related

Delivery motor abnormality: Delivery motor or delivery roller is

Troubleshooting
Ch. 5.1.16

service call

not rotating normally. [MJ-1022]
Tray 1/Tray 2 shift motor abnormality: Tray 1/Tray 2 shift motor

Ch. 5.1.16

Classification

Contents

is not rotating or delivery tray is not moving normally.
[MJ-1023/1024]
CB40

Rear aligning plate motor abnormality: Rear aligning plate
motor is not rotating or aligning plate is not moving normally.

Ch. 5.1.16

CB50

[MJ-1023/1024]
Staple motor abnormality: Staple motor is not rotating or stapler

Ch. 5.1.16

CB60

is not moving normally. [MJ-1022/1023/1024]
Stapler shift motor abnormality: Stapler shift motor is not

Ch. 5.1.16

CB80

rotating or staple unit is not moving normally. [MJ-1023/1024]
Backup RAM data abnormality:

Ch. 5.1.16

(1) Abnormality of checksum value on finisher controller PC board
is detected when the power is turned ON. [MJ-1023/1024]
(2) Abnormality of checksum value on punch controller PC
board is detected when the power is turned ON.
CB90

[MJ-1023/1024 (when MJ-6004 is installed)]
Paper pushing plate motor abnormality: Paper pushing plate

Ch. 5.1.16

motor is not rotating or paper pushing plate is not moving
normally. [MJ-1024]
CBA0

Stitch motor (front) abnormality: Stitch motor (front) is not rotating
or rotary cam is not moving normally. [MJ-1024]

Ch. 5.1.16

CBB0

Stitch motor (rear) abnormality: Stitch motor (rear) is not rotating
or rotary cam is not moving normally. [MJ-1024]

Ch. 5.1.16

CBC0

Alignment motor abnormality: Alignment motor is not rotating or
aligning plate is not moving normally. [MJ-1024]

Ch. 5.1.16

CBD0

Guide motor abnormality: Guide motor is not rotating or guide is
not moving normally. [MJ-1024]

Ch. 5.1.16

CBE0

Paper folding motor abnormality: Paper folding motor or paper
folding roller is not rotating normally. [MJ-1024]

Ch. 5.1.16

CBF0

Paper positioning plate motor abnormality: Paper positioning
plate motor is not rotating or paper positioning plate is not

Ch. 5.1.16

CC00

moving normally. [MJ-1024]
Sensor connector abnormality: Connector of guide home position

Ch. 5.1.16

sensor, paper pushing plate home position sensor or paper pushing plate top position sensor is disconnected. [MJ-1024]
CC10

Micro switch abnormality: With all covers closed, inlet door switch,
delivery door switch or front cover switch is open. [MJ-1024]

Ch. 5.1.16

CC20

Communication error between finisher and saddle stitcher:
Communication error between finisher controller PC board and

Ch. 5.1.16

CC30

saddle stitcher controller board [MJ-1023/1024]
Stack processing motor abnormality: The stack processing

Ch. 5.1.16

motor is not rotating or the stack delivery belt is not moving
normally. [MJ-1022]
CC40

Swing motor abnormality: Swing motor is not rotating or swing
unit is not moving normally. [MJ-1023/1024]

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

2-8

Ch. 5.1.16

November 2003 © TOSHIBA TEC

Error code
CC50

CC60

CC80

Classification

Contents

Finisher related

Horizontal registration motor abnormality: Horizontal registration

service call

motor is not rotating or puncher is not shifting normally.
[MJ-1023/1024 (when MJ-6004 is installed)]
Punch motor abnormality: Punch motor is not rotating or
puncher is not shifting normally. [MJ-1023/1024 (when MJ-6004
is installed)]
Front alignment motor abnormality: Front alignment motor is not

Troubleshooting
Ch. 5.1.16

Ch. 5.1.16

Ch. 5.1.16

rotating or front aligning plate is not moving normally. [MJ-1022]
Front aligning plate motor abnormality: Front aligning plate
motor is not rotating or aligning plate is not moving normally.
[MJ-1023/1024]
CC90

CCA0

Upper stack tray lift motor abnormality: The upper stack tray lift
motor is not rotating or the upper stack tray is not moving
normally. [MJ-1022]
Lower stack tray lift motor abnormality: The lower stack tray lift

Ch. 5.1.16

Ch. 5.1.16

motor is not rotating or the lower stack tray is not moving
normally. [MJ-1022]
CCB0

Rear jogging motor abnormality: The rear jogging motor is not
rotating or the rear jogging plate is not moving normally. [MJ-1022]

Ch. 5.1.16

CCD0

Stack ejection motor abnormality: Stack ejection motor or stack
ejection roller is not rotating normally. [MJ-1023/1024]

Ch. 5.1.16

CCE0

Paper trailing edge assist motor abnormality: Paper trailing
edge assist motor is not rotating or paper trailing edge assist is

Ch. 5.1.16

CCF0

not moving normally. [MJ-1023/1024]
Gear changing motor abnormality: Gear changing motor is not

Ch. 5.1.16

CE00

rotating normally. [MJ-1023/1024]
Communication error between finisher and punch unit: Commu-

Ch. 5.1.16

nication error between finisher controller PC board and punch
controller PC board [MJ-1023/1024 (when MJ-6004 is installed)]
CE10

CE20

Image control
Image quality sensor abnormality (OFF level): The output value
related service call of this sensor is out of a specified range when sensor light
source is OFF.
Image quality sensor abnormality (no pattern level): The output

Ch. 5.1.17

Ch. 5.1.17

value of this sensor is out of a specified range when the image
quality control test pattern is not formed.
CE40

Image quality control test pattern abnormality: The test pattern
is not formed normally.

Ch. 5.1.17

CE50

Temperature/humidity sensor abnormality: The output value of
this sensor is out of a specified range.

Ch. 5.1.17

CE90

Drum thermistor abnormality: The output value of the drum
thermistor is out of a specified range.

Ch. 5.1.17

CEA0

Copy process
Revolver home position detection abnormality: It cannot detect
related service call that the revolver is at its home position.

Ch. 5.1.18

CEB0

Black developer unit lifting movement abnormality: The black
developer unit does not move up or down normally (lifting cam

Ch. 5.1.18

does not operate normally).

November 2003 © TOSHIBA TEC

2-9

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Copy process

2nd transfer roller position detection abnormality: The 2nd

Troubleshooting
Ch. 5.1.18

related service call
CEE0

transfer roller does not contact/release normally.
Transfer belt position detection abnormality (normal speed):

Ch. 5.1.18

CEE1

The home position of the transfer belt cannot be detected.
Transfer belt position detection abnormality (when decelerating):

Ch. 5.1.18

CEF0

Reference position of the transfer belt cannot be detected.
Revolver motor abnormality: Revolver motor is not rotating or

Ch. 5.1.18

CF20

Toner density

revolver is not moving normally.
Toner density detection voltage abnormality: The output value of

Ch. 5.1.19

CF30

control related
service call

the color auto-toner sensor in printing is out of a specified range.
Reference plate detection voltage abnormality: The output

Ch. 5.1.19

Error code
CEC0

Classification

Contents

value of the color auto-toner sensor against the reference plate
is out of a specified range at the light amount correction during
an auto-toner adjustment or when a print job has finished.
Light amount correction voltage abnormality: The light amount

CF40

Ch. 5.1.19

correction is not finished normally during an auto-toner adjustment or when a print job has finished, or the output value of the
sensor is out of a specified range when the light amount
correction has finished.
CF50

Color auto-toner sensor abnormality: The connection of the
color auto-toner sensor cannot be detected at the initialization,

Ch. 5.1.19

or the output value of color auto-toner sensor when the revolver
starts rotating for initialization is out of a specified range.
F070

Communication
related service call

Communication error between System-CPU and Engine-CPU

Ch. 5.1.12

F090
F091

Circuit related
service call

SRAM abnormality on the SYS board
NVRAM abnormality on the SYS board

Ch. 5.1.14
Ch. 5.1.14

F092
F100

Other service call

SRAM and NVRAM abnormality on the SYS board
HDD format error: HDD cannot be initialized normally.

Ch. 5.1.14
Ch. 5.1.20

F101
F102

HDD unmounted: Connection of HDD cannot be detected.
HDD start error: HDD cannot become ‘Ready’ state.

Ch. 5.1.20
Ch. 5.1.20

F103

HDD transfer time-out: Reading/writing cannot be performed in
the specified period of time.

Ch. 5.1.20

F104
F105

HDD data error: Abnormality is detected in the data of HDD.
HDD other error

Ch. 5.1.20
Ch. 5.1.20

F106
F107

Point and Print partition damage
/SHR partition damage

Ch. 5.1.20
Ch. 5.1.20

F108
F110

Communication

/SHA partition damage
Communication error between System-CPU and Scanner-CPU

Ch. 5.1.20
Ch. 5.1.12

F111
F120

related service call
Other service call

Scanner response abnormality
Database abnormality: Database is not operating normally.

Ch. 5.1.12
Ch. 5.1.20

F350

Circuit related
service call

SLG board abnormality

Ch. 5.1.14

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 10

November 2003 © TOSHIBA TEC

2.1.3 Error in Internet FAX / Scanning Function
(1) Internet FAX related error

1C10
1C11

System access abnormality
Insufficient memory

Troubleshooting
Ch. 5.1.21 (1)
Ch. 5.1.21 (1)

1C12
1C13

Message reception error
Message transmission error

Ch. 5.1.21 (1)
Ch. 5.1.21 (1)

1C14
1C15

Invalid parameter
Exceeding file capacity

Ch. 5.1.21 (1)
Ch. 5.1.21 (1)

1C20
1C21

System management module access abnormality
Job control module access abnormality

Ch. 5.1.21 (1)
Ch. 5.1.21 (1)

1C22
1C30

Job control module access abnormality
Directory creation failure

Ch. 5.1.21 (1)
Ch. 5.1.21 (1)

1C31
1C32

File creation failure
File deletion failure

Ch. 5.1.21 (1)
Ch. 5.1.21 (1)

1C33
1C40

File access failure
Image conversion abnormality

Ch. 5.1.21 (1)
Ch. 5.1.21 (1)

1C60
1C61

HDD full failure during processing
Address Book reading failure

Ch. 5.1.21 (1)
Ch. 5.1.21 (1)

1C62
1C63

Memory acquiring failure
Terminal IP address unset

Ch. 5.1.21 (1)
Ch. 5.1.21 (1)

1C64
1C65

Terminal mail address unset
SMTP address unset

Ch. 5.1.21 (1)
Ch. 5.1.21 (1)

1C66
1C67

Server time time-out error
NIC time time-out error

Ch. 5.1.21 (1)
Ch. 5.1.21 (1)

1C68
1C69

NIC access error
SMTP server connection error

Ch. 5.1.21 (1)
Ch. 5.1.21 (1)

1C6A
1C6B

HOST NAME error
Terminal mail address error

Ch. 5.1.21 (1)
Ch. 5.1.21 (1)

1C6C
1C6D

Destination mail address error
System error

Ch. 5.1.21 (1)
Ch. 5.1.21 (1)

1C70
1C80

SMTP client OFF
Internet FAX transmission failure when processing E-mail job received

Ch. 5.1.21 (1)
Ch. 5.1.21 (1)

1C81
1C82

Onramp Gateway transmission failure
Internet FAX transmission failure when processing FAX job received

Ch. 5.1.21 (1)
Ch. 5.1.21 (1)

1CC0
1CC1

Job canceling
Power failure

Ch. 5.1.21 (1)

Error code

Contents

November 2003 © TOSHIBA TEC

2 - 11 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

(2)

RFC related error

Error code
2500

Message displayed in the TopAccess
screen
Syntax error, command unrecognized

Contents
HOST NAME error(RFC: 500)
Destination mail address error

Troubleshooting
Ch. 5.1.21 (2)

(RFC: 500)
Terminal mail address error
2501

Syntax error in parameters or arguments

(RFC: 500)
HOST NAME error(RFC: 501)

Ch. 5.1.21 (2)

Destination mail address error
(RFC: 501)
Terminal mail address error
(RFC: 501)
2503

Bad sequence of commands

Destination mail address error
(RFC: 503)

Ch. 5.1.21 (2)

2504
2550

Command parameter not implemented
Mailbox unavailable

HOST NAME error(RFC: 504)
Destination mail address error

Ch. 5.1.21 (2)
Ch. 5.1.21 (2)

2551

User not local

(RFC: 550)
Destination mail address error

Ch. 5.1.21 (2)

Insufficient system storage

(RFC: 551)
Terminal/Destination mail address error

Ch. 5.1.21 (2)

Mailbox name not allowed

(RFC: 552)
Destination mail address error

Ch. 5.1.21 (2)

2552
2553

(RFC: 553)

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 12

November 2003 © TOSHIBA TEC

(3) Electronic Filing related error
Troubleshooting
Ch. 5.1.21 (3)

2B10

Message displayed in the TopAccess
screen
There was no applicable job.

2B11
2B20

Job status failed.
Failed to access file.

JOB status abnormality
File library function error

Ch. 5.1.21 (3)
Ch. 5.1.21 (3)

2B30
2B31

Insufficient disk space.
Failed to access Electronic Filing.

Insufficient disk space in /SHR partition
Status of specified Electronic Filing or

Ch. 5.1.21 (3)
Ch. 5.1.21 (3)

Error code

Contents
No applicable job error in job control
module

folder is undefined or being created/
deleted
2B32

Failed to print Electronic Filing
document.

Ch. 5.1.21 (3)
Electronic Filing printing failure:
Specified document can not be printed
because of client’s access (being edited,
etc.).

2B50
2B51

Failed to process image.
Failed to process print image.

Image library error
List library error

Ch. 5.1.21 (3)
Ch. 5.1.21 (3)

2B71
2B80

Document(s) expire(s) in a few days
Hard Disk space for Electronic Filing

Documents expiring in a few days exist
Hard disk space in /SHR partition is

2B90

nearly full.
Insufficient Memory.

nearly full (90%).
Insufficient memory capacity

Ch. 5.1.21 (3)

2BA0
2BB0

Invalid Box password specified.
Job canceled

Invalid Box password
Job canceling

Ch. 5.1.21 (3)
-

2BB1
2BC0

Power failure occurred
System fatal error.

2BC1

Failed to acquire resource.

Power failure
Fatal failure occurred
System management module resource

Ch. 5.1.21 (3)
Ch. 5.1.21 (3)
Ch. 5.1.21 (3)

2BD0

Power failure occurred during e-Filing
restoring.

acquiring failure
Power failure occurred during restoring

Ch. 5.1.21 (3)

2BE0
2BF0

Failed to get machine parameter.
Maximum number of page range is

of Electronic Filing
Machine parameter reading failure

Ch.5.1.21 (3)

Exceeding maximum number of pages

Ch.5.1.21 (3)

2BF1

reached.
Maximum number of document range is

Ch.5.1.21 (3)

2BF2

reached.
Maximum number of folder range is

Exceeding maximum number of documents
Exceeding maximum number of folders

Ch.5.1.21 (3)

-

reached.

November 2003 © TOSHIBA TEC

2 - 13 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
04/05

(4)

E-mail related error

2C10
2C11

Message displayed in the TopAccess
screen
Illegal Job status
Not enough memory

System access abnormality
Insufficient memory

Troubleshooting
Ch. 5.1.21 (4)
Ch. 5.1.21 (4)

2C12
2C13

Illegal Job status
Illegal Job status

Message reception error
Message transmission error

Ch. 5.1.21 (4)
Ch. 5.1.21 (4)

2C14
2C15

Invalid parameter specified
Message size exceeded limit or

Invalid parameter
Exceeding file capacity

Ch. 5.1.21 (4)
Ch. 5.1.21 (4)

2C20

maximum size
Illegal Job status

System management module access

Ch. 5.1.21 (4)

2C21

Illegal Job status

abnormality
Job control module access abnormality

Ch. 5.1.21 (4)

2C22
2C30

Illegal Job status
Failed to create directory

Job control module access abnormality
Directory creation failure

Ch. 5.1.21 (4)
Ch. 5.1.21 (4)

2C31
2C32

Failed to create file
Failed to delete file

File creation failure
File deletion failure

Ch. 5.1.21 (4)
Ch. 5.1.21 (4)

2C33
2C40

Failed to create file
Failed to convert image file format

File access failure
Image conversion abnormality

Ch. 5.1.21 (4)
Ch. 5.1.21 (4)

2C60

Failed to process your Job. Insufficient
disk space.

HDD full failure during processing

Ch. 5.1.21 (4)

2C61
2C62

Failed to read AddressBook
Not enough memory

Address Book reading failure
Memory acquiring failure

Ch. 5.1.21 (4)
Ch. 5.1.21 (4)

2C63
2C64

Invalid Domain Address
Invalid Domain Address

2C65
2C66

Failed to connect to SMTP server
Failed to connect to SMTP server

Terminal IP address unset
Terminal mail address unset
SMTP address unset

Ch. 5.1.21 (4)
Ch. 5.1.21 (4)
Ch. 5.1.21 (4)

2C67
2C68

Failed to send E-Mail message
Failed to send E-Mail message

Server time time-out error
NIC time time-out error

Ch. 5.1.21 (4)
Ch. 5.1.21 (4)

2C69
2C6A

Failed to connect to SMTP server
Failed to send E-Mail message

NIC access error
SMTP server connection error

Ch. 5.1.21 (4)
Ch. 5.1.21 (4)

2C6B
2C6C

Invalid address specified in From: field
Invalid address specified in To: field

HOST NAME error (No RFC error)
Terminal mail address error

Ch. 5.1.21 (4)
Ch. 5.1.21 (4)

Destination mail address error
(No RFC error)

Ch. 5.1.21 (4)

2C6D

NIC system error

2C70
2C80

SMTP service is not available
Failed to process received E-mail job

System error
SMTP client OFF

Ch. 5.1.21 (4)
Ch. 5.1.21 (4)

E-mail transmission failure when
processing E-mail job received

Ch. 5.1.21 (4)

2C81

Failed to process received Fax job

2CC0
2CC1

Job canceled
Power failure occurred

Process failure of FAX job received
Job canceling

Ch. 5.1.21 (4)
-

Power failure

Ch. 5.1.21 (4)

Error code

Contents

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 14

November 2003 © TOSHIBA TEC

(5)

File sharing related error

Error code
2D10
2D11
2D12
2D13
2D14
2D15
2D20
2D21
2D22
2D30
2D31
2D32
2D33
2D40
2D60
2D61
2D62

Message displayed in the TopAccess
screen
Illegal Job status
Not enough memory
Illegal Job status
Illegal Job status
Invalid parameter specified
There are too many documents in the
folder. Failed in creating new document.
Illegal Job status

Contents
System access abnormality
Insufficient memory
Message reception error
Message transmission error
Invalid parameter
Exceeding document number
System management module access
abnormality
Job control module access abnormality
Job control module access abnormality
Directory creation failure
File creation failure
File deletion failure
File access failure
Image conversion abnormality
File library access abnormality
Invalid parameter
File server connection error

Ch. 5.1.21 (5)

Invalid network path

Ch. 5.1.21 (5)

Login failure

Ch. 5.1.21 (5)

Exceeding documents in folder:
Creating new document is failed.
HDD full failure during processing

Ch. 5.1.21 (5)

FTP service not available

Ch. 5.1.21 (5)
Ch. 5.1.21 (5)

2D67

Illegal Job status
Illegal Job status
Failed to create directory
Failed to create file
Failed to delete file
Failed to create file
Failed to convert image file format
Failed to copy file
Invalid parameter specified
Failed to connect to network destination.
Check destination path
Specified network path is invalid.
Check destination path
Logon to file server failed. Check
username and password
There are too many documents in the
folder. Failed in creating new document.
Failed to process your Job. Insufficient
disk space.
FTP service is not available

2D68

File Sharing service is not available

File sharing service not available

2DA0

Expired scan documents deleted from
share folder.
Expired Sent Fax documents deleted
from shared folder.
Expired Received Fax documents
deleted from shared folder.
Scanned documents in shared folder
deleted upon user’s request.
Sent Fax Documents in shared folder
deleted upon user’s request.
Received Fax Documents in shared
folder deleted upon user’s request.
Failed to delete file.
Failed to acquire resource.
Job canceled
Power failure occurred

Periodical deletion of scanned
documents completed properly.
Periodical deletion of transmitted FAX
documents completed properly.
Periodical deletion of received FAX
documents completed properly.
Manual deletion of scanned documents
completed properly.
Manual deletion of transmitted FAX
documents completed properly.
Manual deletion of received FAX
documents completed properly.
File deletion failure
Resource acquiring failure
Job canceling
Power failure

2D63
2D64
2D65
2D66

2DA1
2DA2
2DA3
2DA4
2DA5
2DA6
2DA7
2DC0
2DC1

November 2003 © TOSHIBA TEC

Troubleshooting
Ch. 5.1.21 (5)
Ch. 5.1.21 (5)
Ch. 5.1.21 (5)
Ch. 5.1.21 (5)
Ch. 5.1.21 (5)
Ch. 5.1.21 (5)

Ch. 5.1.21 (5)
Ch. 5.1.21 (5)
Ch. 5.1.21 (5)
Ch. 5.1.21 (5)
Ch. 5.1.21 (5)
Ch. 5.1.21 (5)
Ch. 5.1.21 (5)
Ch. 5.1.21 (5)
Ch. 5.1.21 (5)
Ch. 5.1.21 (5)

Ch. 5.1.21 (5)

Ch. 5.1.21 (5)
Ch. 5.1.21 (5)
Ch. 5.1.21 (5)

2 - 15 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

(6)

E-mail reception related error

Error code
3A10
3A11

3A12

3A20
3A21

3A22

3A30
3A40
3A50
3A51

3A52

3A60
3A61

3A62

3A70

3A80
3A81

3A82

Message displayed in the TopAccess
screen
MIME Error has been detected in the
received mail.
MIME Error has been detected in the
received mail. This mail has been
transferred to the administrator.
MIME Error has been detected in the
received mail. This mail could not be
transferred to the administrator.
Analyze Error has been detected in the
received mail.
Analyze Error has been detected in the
received mail. This mail has been
transferred to the administrator.
Analyze Error has been detected in the
received mail. This mail could not be
transferred to the administrator.
Whole partial mails were not reached by
timeout.
Partial Mail Error has been detected in
the received mail.
HDD Full Error has been occurred in this
mail.
HDD Full Error has been occurred in this
mail. This mail has been transferred to
the administrator.
HDD Full Error has been occurred in this
mail. This mail could not be transferred
to the administrator.
HDD Full Warning has been occurred in
this mail.
HDD Full Warning has been occurred in
this mail. This mail could not be transferred
to the administrator.
HDD Full Warning has been occurred in
this mail. This mail could not be
transferred to the administrator.
Receiving partial mail was aborted since
the partial mail setting has been changed
to Disable.
Partial mail was received during the
partial mail setting is disabled.
Partial mail was received during the partial
mail setting is disabled. This mail has been
transferred to the administrator.
Partial mail was received during the partial
mail setting is disabled. This mail could not
be transferred to the administrator.

Contents
E-mail MIME error

Troubleshooting
Ch. 5.1.21 (6)
Ch. 5.1.21 (6)

Ch. 5.1.21 (6)

E-mail analysis error

Ch. 5.1.21 (6)
Ch. 5.1.21 (6)

Ch. 5.1.21 (6)

Partial mail time-out error

Ch. 5.1.21 (6)

Partial mail related error

Ch. 5.1.21 (6)

Insufficient HDD capacity error

Ch. 5.1.21 (6)
Ch. 5.1.21 (6)

Ch. 5.1.21 (6)

Warning of insufficient HDD capacity

Ch. 5.1.21 (6)
Ch. 5.1.21 (6)

Ch. 5.1.21 (6)

Warning of partial mail interruption

Ch. 5.1.21 (6)

Partial mail reception setting OFF

Ch. 5.1.21 (6)

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 16

Ch. 5.1.21 (6)

Ch. 5.1.21 (6)

November 2003 © TOSHIBA TEC

3B10

Message displayed in the TopAccess
screen
Format Error has been detected in the

3B11

received mail.
Format Error has been detected in the

Error code

Contents
E-mail format error

Troubleshooting
Ch. 5.1.21 (6)
Ch. 5.1.21 (6)

received mail. This mail has been
transferred to the administrator.
3B12

Ch. 5.1.21 (6)

Format Error has been detected in the
received mail. This mail could not be

3B20

transferred to the administrator.
Content-Type Error has been detected in

3B21

the received mail.
Content-Type Error has been detected in

Content-Type error

Ch. 5.1.21 (6)
Ch. 5.1.21 (6)

the received mail. This mail has been
transferred to the administrator.
3B22

Ch. 5.1.21 (6)

Content-Type Error has been detected in
the received mail. This mail could not be

3B30

transferred to the administrator.
Charset Error has been detected in the

3B31

received mail.
Charset Error has been detected in the

Charset error

Ch. 5.1.21 (6)
Ch. 5.1.21 (6)

received mail. This mail has been
transferred to the administrator.
3B32

Ch. 5.1.21 (6)

Charset Error has been detected in the
received mail. This mail could not be

3B40

transferred to the administrator.
Decode Error has been detected in the

3B41

received mail.
Decode Error has been detected in the

E-mail decode error

Ch. 5.1.21 (6)
Ch. 5.1.21 (6)

received mail. This mail has been
transferred to the administrator.
3B42

Ch. 5.1.21 (6)

Decode Error has been detected in the
received mail. This mail could not be

3C10

transferred to the administrator.
Tiff Analyze Error has been detected in

3C11

the received mail.
Tiff Analyze Error has been detected in

TIFF analysis error

Ch. 5.1.21 (6)
Ch. 5.1.21 (6)

the received mail. This mail has been
transferred to the administrator.
3C12

3C13

Tiff Analyze Error has been detected in
the received mail. This mail could not be
transferred to the administrator.
Tiff Analyze Error has been detected in

Ch. 5.1.21 (6)

Ch. 5.1.21 (6)

the received mail.

November 2003 © TOSHIBA TEC

2 - 17 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

3C20

Message displayed in the TopAccess
screen
Tiff Compression Error has been

3C21

detected in the received mail.
Tiff Compression Error has been

Error code

Contents
TIFF compression error

Troubleshooting
Ch. 5.1.21 (6)
Ch. 5.1.21 (6)

detected in the received mail. This mail
has been transferred to the administrator.
3C22

Ch. 5.1.21 (6)

Tiff Compression Error has been detected
in the received mail. This mail could not be

3C30

transferred to the administrator.
Tiff Resolution Error has been detected

3C31

in the received mail.
Tiff Resolution Error has been detected

TIFF resolution error

Ch. 5.1.21 (6)
Ch. 5.1.21 (6)

in the received mail. This mail has been
transferred to the administrator.
3C32

Ch. 5.1.21 (6)

Tiff Resolution Error has been detected
in the received mail. This mail could not

3C40

be transferred to the administrator.
Tiff Paper Size Error has been detected

3C41

in the received mail.
Tiff Paper Size Error has been detected

TIFF paper size error

Ch. 5.1.21 (6)
Ch. 5.1.21 (6)

in the received mail. This mail has been
transferred to the administrator.
3C42

Ch. 5.1.21 (6)

Tiff Paper Size Error has been detected
in the received mail. This mail could not

3C50

be transferred to the administrator.
Offramp Destination Error has been

3C51

detected in the received mail.
Offramp Destination Error has been

Offramp destination error

Ch. 5.1.21 (6)
Ch. 5.1.21 (6)

detected in the received mail. This mail
has been transferred to the administrator.
3C52

Ch. 5.1.21 (6)

Offramp Destination Error has been
detected in the received mail. This mail
could not be transferred to the
administrator.

3C60

Offramp Security Error has been
detected in the received mail.

3C61

Offramp Security Error has been
detected in the received mail. This mail

3C62

Offramp security error

has been transferred to the administrator.
Offramp Security Error has been detected

Ch. 5.1.21 (6)
Ch. 5.1.21 (6)

Ch. 5.1.21 (6)

in the received mail. This mail could not be
transferred to the administrator.

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 18

November 2003 © TOSHIBA TEC

3C70

Message displayed in the TopAccess
screen
Power Failure has been occurred in

Power failure error

Troubleshooting
Ch. 5.1.21 (6)

3D10

Email receiving.
SMTP Destination Error has been

Destination address error

Ch. 5.1.21 (6)

Error code

Contents

detected in the received mail. This mail
was deleted.
3D20

Offramp Destination limitation Error has
been detected in the received mail.

Offramp destination limitation error

Ch. 5.1.21 (6)

3D30

Fax Board Error has been occurred in
the received mail.

FAX board error

Ch. 5.1.21 (6)

3E10

POP3 Connection Error has been
occurred in the received mail.

POP3 server connection error

Ch. 5.1.21 (6)

3E20

POP3 Connection Timeout Error has
been occurred in the received mail.

POP3 server connection time-out error

Ch. 5.1.21 (6)

3E30

POP3 Login Error has been occurred in
the received mail.

POP3 login error

Ch. 5.1.21 (6)

3F00
3F10

File I/O Error has been occurred in this
mail. The mail could not be received until

File I/O error

Ch. 5.1.21 (6)
Ch. 5.1.21 (6)

3F20
3F30

File I/O is recovered.

Ch. 5.1.21 (6)
Ch. 5.1.21 (6)

3F40

Ch. 5.1.21 (6)

2.1.4 Printer function error
Following codes are displayed at the end of the user name on the print job log screen.
Error code

Contents

Troubleshooting
Ch. 5.1.21 (6)

402F

Page memory size error - 1200 dpi network print is performed by the equipment
with 128 MB (standard) memory.

4031

HDD full during print - Large quantity image data by private print or invalid network
print are saved in HDD.

Ch. 5.1.21 (6)

4032
A221

Private-print-only error: Jobs other than Private print jobs cannot be performed.
Print job cancellation - Print job (copy, list print, network print) is deleted from the

Ch. 5.1.21 (6)
Ch. 5.1.21 (6)

A222

print job screen.
Print job power failure - The power of the equipment is turned OFF during print job

Ch. 5.1.21 (6)

(copy, list print, network print).

November 2003 © TOSHIBA TEC

2 - 19 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
05/05

<>
In the setting mode (08-253), the latest twenty groups of error data will be displayed.
Display example
EA10
03 07 26 17 57 32
064
064
23621000000
Error code YY MM DD HH MM SS
MMM
NNN
ABCDEFHIJLO
4 digits
12 digits (Year is indicated
3 digits
3 digits
11 digits
with its last two digits.)
A

B

C

D

E

F

G
H

I

J

Paper source
0: Not selected 1: Bypass feed 2: LCF 3: PFP upper drawer 4: Unused 5: PFP lower drawer
6: Unused 7: Upper drawer 8: Lower drawer
Paper size code
0: A5/ST 1: A5-R 2: ST-R 3: LT 4: A4 5: B5-R 6: LT-R 7: A4-R 8: OTHER/UNIV 9: B5
A: FOLIO/COMP B: LG C: B4 D: LD E: A3 F: 13"LG G: Unsed H: A6-R I: Post card J: 8.5"SQ
K: A3-wide L: 305×457 mm M: 8K N: 16K-R O: 16K Z: Not selected
Sort mode/staple mode
0: Non-sort/Non-staple 1: Group 2: Sort 7: Front staple
8: Double staple 9: Rear staple A: Saddle stitch
ADF mode
0: Unused 1: AUTO FEED (SADF) 2: STACK FEED
APS/AMS mode
0: Not selected 1: APS

2: AMS

Duplex mode
0: Not selected 1: Book 2: Double-sided/Single-sided
8: Single-sided/Duplex copying
Unused
Image shift
0: Unused 1: Book 2: Left 4: Right
Editing
0: Unused

1: Masking

2: Trimming

Edge erase/Dual-page
0: Unused 1: Edge erase

3: Mirror image

2: Dual-page

4: Double-sided/Duplex copying

4: Unused

3: Edge erase & Dual-page

K
L

Unused
Function
0: Unused 1: Copying 2: FAX/Internet FAX transmission 3: FAX/Internet FAX/E-mail reception printing
4: Unused 5: Printing/List print 6: Scan/E-mail transmission
MMM Primary scanning reproduction ratio (Display in hexadecimal)
(Mx256)+(Mx16)+M
NNN

Secondary scanning reproduction ratio (Display in hexadecimal)
(Nx256)+(Nx16)+N

O

Color mode
0: Auto color 1: Full color 2: Black 3: Unused 4: Twin color copy 5: Gray scale
6: Unused 7: Image smoothing

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 20
04/09

November 2003 © TOSHIBA TEC

2.2 Self-diagnosis Modes
Mode

For start

Contents

For exit

Display

Control panel
check mode

[0]+[1]+
[POWER]

All LEDs on the control panel are lit, and all
the LCD pixels blink.

[POWER]
OFF/ON

Test mode

[0]+[3]+
[POWER]

Checks the status of input/output signals.

[POWER]
OFF/ON

100% C A4
TEST MODE

Test print
mode

[0]+[4]+
[POWER]

Outputs the test patterns.

[POWER]
OFF/ON

100% P A4
TEST PRINT

Adjustment
mode

[0]+[5]+
[POWER]

Adjusts various items.

[POWER]
OFF/ON

100% A A4
TEST MODE

Setting mode

[0]+[8]+
[POWER]

Sets various items.

[POWER]
OFF/ON

100% D
TEST MODE

List print mode

[9]+[START]+
[POWER]

Prints out the data lists of the codes 05 and
08, PM support mode and pixel counter.

[POWER]
OFF/ON

100% UA A4
LIST PRINT

PM support
mode

[6]+[START]+
[POWER]

Clears each counter.

[POWER]
OFF/ON

100% K
TEST MODE

Firmware
update mode

[8]+[9]+
[POWER]

Performs updating of the system firmware.

[POWER]
OFF/ON

Note:
To enter the desired mode, turn ON the power while two digital keys designated to each mode (e.g. [0]
and [5]) are pressed simultaneously.

• Control panel check mode (01):
[POWER] OFF/ON
(Exit)
[0][1]
[POWER]

(LED lit/LCD blinking)

[START]

(Button check)

[START]

Notes:
1. A mode can be canceled by [POWER] OFF/ON when the LED is lit and the LCD is blinking.
2. Button Check Buttons with LED
(Press to turn OFF the LED.)
Buttons without LED
(Press to display the message on the control panel.)
Button on touch panel (Press to display the screen on the control panel at powerON.)

November 2003 © TOSHIBA TEC

2 - 21 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

• Test mode (03): Refer to “2.2.1. Input check (test mode 03)” and “2.2.2. Output check (test mode 03)”.
• Test print mode (04): Refer to “2.2.3. Test print mode (04)”.
• Adjustment mode (05): Refer to “2.2.4. Adjustment mode (05)”.
• Setting mode (08): Refer to “2.2.5. Setting mode (08)”.
• List print mode (9S): The procedure varies depending on the code.
(Code)
[START]
101: Adjustment mode (05)
102: Setting mode (08)

[9] [START]
[POWER]

[Digital keys]

[START]

Key in the first
code to be printed

[Digital keys]

Key in the last
code to be printed

[START]
List starts to
be printed

[POWER] OFF/ON
(Exit)

(Code)
103: PM support mode
104: Stored information of pixel counter (toner cartridge reference)
105: Stored information of pixel counter (service technician reference)
106: Error history

• PM support mode (6S):
[6][START]
[POWER]

[START]
(Operation started)

(Code)

[POWER] OFF/ON
(Exit)

2: PM Support Screen

• Firmware update mode (89): Refer to “6. FIRMWARE UPDATING”.
[POWER]
ON
Normal
[0][1]

Warming up

Control panel
check mode

[0][3]

Test mode

[0][4]
Test print
mode

[0][5]
Adjustment
mode

[0][8]
Setting
mode

[9][START]
List print
mode

[6][START]
PM support
mode

[8][9]

Firmware
update mode

Ready

[POWER]
OFF
*1

To user

State transition diagram of self-diagnosis modes
*1

Turn OFF the power after using the self-diagnosis mode, and leave the equipment to the user.

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 22

November 2003 © TOSHIBA TEC

2.2.1 Input check (Test mode 03)
The status of each input signal can be checked by pressing the [FAX] button, [COPY] button
and the digital keys in the test mode (03).

[0][3]
[POWER]

[FAX]
or
[COPY]

[START]

[Digital keys]

(LCD ON)

[POWER]OFF/ON
(Exit)

[CLEAR]

Note:
Initialization is performed before the equipment enters the test mode.

[Example of display during input check]

Items to be checked and the condition of the equipment when the buttons [A] to [H] are highlighted are
listed in the following pages.

November 2003 © TOSHIBA TEC

2 - 23 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

[FAX] button: OFF/[COPY] button: OFF ( [FAX] LED: OFF/[COPY] LED: OFF)
Digital
Button
key

[1]

[2]

[3]

[4]

[5]

[6]

A
B
C
D
E
F
G
H
A
B
C
D
E
F
G
H
A
B
C
D
E
F
G
H
A
B
C
D
E
F
G
H
A
B
C
D
E
F
G
H
A
B
C
D
E
F
G
H

Condition
with highlighted button

Items to check
Bypass unit connection
ADU connection

Not connected
Not connected
—

LCF connection

Not connected
—
—
—

LCF drawer detection switch
PFP upper drawer detection switch
—
PFP upper drawer paper stock sensor
PFP upper drawer feed sensor
PFP connection
PFP side cover open/close switch
PFP upper drawer empty sensor
PFP upper drawer tray-up sensor
LCF tray bottom sensor
LCF standby side paper misload detection sensor
—
—
—
—
—
Paper stock sensor at LCF feed side
PFP lower drawer detection switch
—
PFP lower drawer paper stock sensor
PFP lower drawer feed sensor
PFP motor rotation status (Motor is rotating at output mode (03))
—
PFP lower drawer empty sensor
PFP lower drawer tray-up sensor
LCF end fence home position sensor
LCF end fence stop position sensor
Empty sensor at LCF standby side
LCF side cover open/close switch
LCF motor rotation status (Motor is rotating at output mode (03))
LCF tray-up sensor
LCF feed sensor
Empty sensor at LCF feed side
Lower drawer detection switch
Upper drawer detection switch
Lower drawer paper stock sensor
Upper drawer paper stock sensor
Lower drawer empty sensor
Upper drawer empty sensor
Lower drawer tray-up sensor
Upper drawer tray-up sensor

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 24

Drawer not installed
Drawer not installed
Paper almost empty
Paper present
Not connected
Cover opened
No paper
Tray at upper limit position
Tray at bottom position
Properly loaded

Paper present
Drawer not installed
Paper almost empty
Paper present
Abnormal rotation
No paper
Tray at upper limit position
Fence home position
Fence stop position
No paper
Cover closed
Abnormal rotation
Tray at upper limit position
No paper
No paper
Drawer not installed
Drawer not installed
Paper almost empty
Paper almost empty
No paper
No paper
Tray at upper limit position
Tray at upper limit position

November 2003 © TOSHIBA TEC

Digital
Button
key
A
B
C
D
[7]
E
F
G
H
A
B
C
D
[8]
E
F
G
H
A
B
C
D
[9]
E
F
G
H
A
B
C
D
[0]
E
F

Condition
with highlighted button

Items to check
—
—
—
—
Side cover open/close switch
Front cover opening/closing switch
—
Exit sensor
Bypass feed paper width sensor 3
Bypass feed paper width sensor 2
Bypass feed paper width sensor 1
Bypass feed paper width sensor 0
Bypass sensor
ADU opening/closing switch
ADU exit sensor
ADU entrance sensor
—
—
—
—
—
Key copy counter connection
—
Paper clinging detection sensor
—
—
—
—
—
—

G

—

H

—

Cover opened
Cover opened
Paper present
Refer to table 1
Refer to table 1
Refer to table 1
Refer to table 1
No paper
ADU opened
Paper present
Paper present

Not connected
No paper

Table 1. Relation between the status of the bypass paper width sensor and paper size (width).
Bypass paper width sensor
Paper width size

3

2

1

0

0

1

1

1

A3/LD

1

0

1

1

A4-R/LT-R

1

1

0

1

A5-R/ST-R

1

1

1

0

Card size

0

0

1

1

B4-R/LG

1

0

0

1

B5-R

November 2003 © TOSHIBA TEC

2 - 25 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

[FAX] button: ON/[COPY] button: OFF ([FAX] LED: ON/[COPY] LED: OFF)
Digital
Button
key
A
B
C
D

[1]

E
F
G

[2]

[3]

[4]

[5]

H
A
B
C
D
E
F
G
H
A
B
C
D
E
F
G
H
A
B
C
D
E
F
G
H
A
B
C
D
E
F
G
H

Items to check
2nd transfer roller position detection sensor
Black developer contact timing detection sensor
Black developer contact position detection sensor
Main motor rotation status
(Motor is rotating at Output Mode (03))
Developer motor rotation status
(Motor is rotating at Output Mode (03))
Transport motor rotation status
(Motor is rotating at Output Mode (03))
Polygonal motor rotation status
(Motor is rotating at Output Mode (03))
24V Power supply
IPC board connection
Color toner cartridge sensor
Revolver home position sensor
—
—
Toner bag full detection sensor
Black auto-toner sensor connection
—
—
—
—
—
—
—
Lower drawer feed sensor
Upper drawer feed sensor
—
—
—
—
Bridge unit connection
Color auto-toner sensor connection
—
—
—
—
—
—
—
RADF connection
Platen sensor
Carriage home position sensor

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 26

Condition
with highlighted button
Released
Releasing movement
Released position
Abnormal rotation
Abnormal rotation
Abnormal rotation
Abnormal rotation
Power OFF
Not connected
Normally
Home position

Toner bag full
Not connected

No paper
Paper present

Not connected
Not connected

RADF connected
Platen cover opened
Home position

November 2003 © TOSHIBA TEC

Digital
Button
key
A
B
C
D
[6]
E
F
G
H
A
B
C
D
[7]
E
F
G
H
A
B
C
D
[8]
E
F
G
H
A
B
C
D
[9]
E
F
G
H
A
B
C
D
[0]
E
F
G
H

Condition
with highlighted button

Items to check
—
—
—
APS sensor (APS-R)
APS sensor (APS-C)
APS sensor (APS-3)
APS sensor (APS-2)
APS sensor (APS-1)
RADF tray sensor
RADF empty sensor
RADF jam access cover switch
RADF open/close sensor
RADF exit sensor
RADF reverse sensor
RADF read sensor
RADF registration sensor
—
—
—
—
RADF original length sensor
RADF original width sensor 1
RADF original width sensor 2
RADF original width sensor 3
Black toner cartridge switch
—
—
Bypass feed sensor
Registration sensor
—
—
Transfer belt home position sensor
Bridge unit transport sensor 2
Bridge unit cover open/close detection switch
Bridge unit transport sensor 1
Bridge unit paper full detection sensor
—
Charger cleaner front position detection switch
Charger cleaner rear position detection switch
—

No original
No original
No original
No original
No original
Original present
Original present
Cover opened
RADF opened
Original present
Original present
Original present
Original present

Original present
Original present
Original present
Original present
Cartridge not installed

No paper
Paper present

Home position
Paper present
Cover opened
Paper present
Paper not full
Cleaner home position
Cleaner rear position

[FAX] button: OFF/[COPY] button: ON ([FAX] LED: OFF/[COPY] LED: ON)
Digital
Items to check
key
[1]
Temperature/humidity sensor
[2]
Temperature/humidity sensor
[3]
Drum thermistor

November 2003 © TOSHIBA TEC

Display on the touch panel
Displays the temperature inside the equipment. (Unit: °C)
Displays the humidity inside the equipment. (Unit: %RH)
Displays the temperature near the drum surface. (Unit: °C)

2 - 27 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

2.2.2 Output check (test mode 03)
Status of the output signals can be checked by entering the following codes in the test mode 03.


Procedure 1
[0][3]
[POWER]

(Code)

(

[START]

) ( )

Operation
ON

Stop
code

(

[START]

Operation
OFF

)

[POWER]OFF/ON
(Exit)

Procedure 2

[0][3]
[POWER]

[START]

(Code)

(

Operation
One direction

)

(

[CLEAR]

Test mode
standby

)

[POWER]OFF/ON
(Exit)

Procedure 3

[0][3]
[POWER]

(Code)

[START]

(

)

Operation
ON

[START]

(

Operation
OFF

)

[CLEAR]

(

Test mode
standby

)

[POWER]
OFF/ON
(Exit)

Procedure 4
[0][3]
[POWER]

(Code)

[START]

[POWER]OFF

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 28

November 2003 © TOSHIBA TEC

Code
101
102
103
108
109
110
112
115
116
118
120
121
122
123
124
125
126
201
202
203
204
205
206
207
208
209
210
218
222
225
226
228
232
235
241
242
243
248
249
252
261
264
265
267
268
271
278

Function

Code

Function

Main motor ON (Operational without black
151
Code No.101 function OFF
developer unit)
Toner motor K (normal rotation) ON
152
Code No.102 function OFF
Polygonal motor (600dpi) ON
153
Code No.103 function OFF
Registration clutch ON
158
Code No.108 function OFF
PFP motor ON
159
Code No.109 function OFF
ADU motor ON
160
Code No.110 function OFF
Developer motor ON (Operational with black
162
Code No.112 function OFF
developer unit)
Drum cleaning brush motor ON
165
Code No.115 function OFF
Transfer belt cleaner auger motor ON
166
Code No.116 function OFF
Laser ON
168
Code No.118 function OFF
Exit motor (normal rotation) ON
170
Code No.120 function OFF
Exit motor (reversal rotation) ON
171
Code No.121 function OFF
LCF motor ON
172
Code No.122 function OFF
Transport motor ON
173
Code No.123 function OFF
Toner motor K (reversal rotation) ON
174
Code No.124 function OFF
Color auto-toner sensor shutter solenoid ON
175
Code No.125 function OFF
(open)
Color auto-toner sensor LED ON
176
Code No.126 function OFF
Upper drawer feed clutch ON/OFF
Lower drawer feed clutch ON/OFF
Lower transport clutch (high speed) ON/OFF
Bypass feed clutch ON/OFF
Lower transport clutch (low speed) ON/OFF
LCF pickup solenoid ON/OFF
LCF end fence reciprocating movement
LCF end fence motor ON/OFF
LCF feed clutch ON/OFF
LCF transport clutch ON/OFF
Key copy counter count up
ADU clutch ON/OFF
PFP transport clutch ON/OFF
PFP upper drawer feed clutch ON/OFF
PFP lower drawer feed clutch ON/OFF
Bridge unit gate solenoid ON/OFF
Discharge LED ON/OFF
IH board cooling fan (low speed) ON/OFF
Upper drawer tray-up motor ON (tray up)
Lower drawer tray-up motor ON (tray up)
Developer bias (Black) [+DC] ON/OFF
Developer bias (Black) [-DC] ON/OFF
Main charger ON/OFF
Scan motor ON (Automatically stops at limit position, speed can be changed by using ZOOM button)
SLG board cooling fan / Scanner unit cooling fan ON (high/low speed)
SLG board cooling fan / Scanner unit cooling fan OFF
Scanner exposure lamp ON/OFF
Laser unit cooling fan (high speed) ON/OFF
LCF tray-up motor UP/DOWN
PFP upper drawer tray-up motor ON (tray up)

November 2003 © TOSHIBA TEC

Procedure
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
3
3
3
3
3
3
2
3
3
3
2
3
3
3
3
3
3
3
2
2
3
3
3
2
1
1
3
3
2
2

2 - 29 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Code
280
281
282
283
284
285
294
295
297
410
411
412
413
416
417
418
419
420
421
422
424
425
426
427
428
430
431
432
433
435
437
439
440
442
450
451
452
453
454
455
456
457
458
459
460
461

Function

Procedure

PFP lower drawer tray-up motor ON (tray up)
RADF feed motor ON/OFF (normal rotation)
RADF feed motor ON/OFF (reverse rotation)
RADF read motor ON/OFF (normal rotation)
RADF reverse motor ON/OFF (normal rotation)
RADF reverse motor ON/OFF (reverse rotation)
RADF reverse solenoid ON/OFF
Power OFF mode (for 200V series)
RADF fan motor ON/OFF
Power supply cooling fan (low speed) ON/OFF
Power supply cooling fan (high speed) ON/OFF
Internal cooling fan ON/OFF (low speed)
Internal cooling fan ON/OFF (high speed)
IH board cooling fan (high speed) ON/OFF
Ozone exhaust fan (low speed) ON/OFF
Ozone exhaust fan (high speed) ON/OFF
Developer bias (Black) [AC] ON/OFF
Developer bias (Color) [+DC] ON/OFF
Developer bias (Color) [-DC1] ON/OFF
Developer bias (Color) [AC] ON/OFF
1st transfer roller bias [+] ON/OFF
1st transfer roller bias [-] ON/OFF
2nd transfer roller bias [+] ON/OFF
2nd transfer roller bias [-] ON/OFF
Drum cleaning blade bias ON/OFF
Image quality sensor shutter solenoid ON/OFF
Color developer drive clutch ON/OFF
Black developer drive clutch ON/OFF
Black developer lifting clutch ON/OFF
2nd transfer roller contact clutch ON/OFF
Transfer belt cleaner clutch ON/OFF
Upper transport clutch (high speed) ON/OFF
Upper transport clutch (low speed) ON/OFF
Color developer toner supply clutch ON/OFF
Revolver motor ON/OFF (printing operation)
Revolver motor operation (at standby position)
Revolver motor operation (at toner cartridge Y access position)
Revolver motor operation (at toner cartridge M access position)
Revolver motor operation (at toner cartridge C access position)
Revolver motor operation (at developer unit Y access position)
Revolver motor operation (at developer unit M access position)
Revolver motor operation (at developer unit C access position)
Revolver motor operation (at home position)
Revolver motor operation (at developing position)
Black developer unit lifting movement ON/OFF (continuous lifting movement)
Charger cleaner motor movement (one reciprocating movement)

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 30
04/05

2
3
3
3
3
3
3
4
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
3
2
2
2
2
2
2
2
2
2
3
2

November 2003 © TOSHIBA TEC

2.2.3 Test print mode (test mode 04)
The embedded test pattern can be printed out by keying in the following codes in the test print
mode (04).



[0][4]
[POWER]

(Code)

[START]

(

Operation
Continuous
test printing

)

[CLEAR]

[POWER] OFF/ON
(Exit)


[0][4]
[POWER]

(Code)

[START]

Color
(selection
(

[START]

(

[CLEAR]

Operation
Continuous
test printing

[CLEAR]

)

[POWER] OFF/ON
(Exit)

Notes:
1. When an error occurs, it is indicated on the panel, but the recovery operation is not performed.
Turn OFF the power and then back ON to clear the error.
2. During test printing, the [CLEAR] button is disabled when “Wait adding toner” is displayed.
Code

Types of test pattern

Remarks

Grid pattern (black)
Grid pattern (color)

219
220

6% test pattern
8% test pattern

231
237

Secondary scanning direction 33 gradation steps
Halftone

3 pixels standard, Width: 10 mm

2
2

262

Pattern for jitter evaluation (4 lines ON / 4 lines OFF)

1 pixel standard, for color deviation
correction

2

270

Image quality control test pattern

For checking the image quality
control

2

November 2003 © TOSHIBA TEC

Pattern width: 2 dots, Pitch: 10 mm
Pattern width: 1 dot, Pitch: 10 mm

Remarks

142
204

1
2
2
2

2 - 31 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

2.2.4 Adjustment mode (05)
Items in the adjustment mode list in the following pages can be corrected or changed in this
adjustment mode (05). Turn ON the power with pressing the digital keys [0] and [5] simultaneously
in order to enter this mode.
Procedure 1
[0][5]
[POWER]

[Digital key]
(Code)

[Digital key]
*[FUNCTION CLEAR]
(Key in a value)

[START]
[CANCEL]

[ENTER]
([FAX] [START])
or
(Test copy)
[INTERRUPT]

[POWER]
OFF/ON
(Exit)

(Stores value in RAM)
[CLEAR]
(Corrects value)
*Press [FUNCTION CLEAR] to enter minus (-).

Procedure 2

[0][5]
[POWER]

[Digital key]
(Code)

(

[START]

Value
displayed

)

[ENTER]
or
[INTERRUPT]
(value unchangeable)

([FAX] [START])
(Test copy)

[POWER]
OFF/ON
(Exit)

[ENTER]
([FAX] [START])
or
(Test copy)
[INTERRUPT]

[POWER]
OFF/ON
(Exit)

Procedure 3
[0][5]
[POWER]

[Digital key]
(Code)

[START]
[CANCEL]

[UP]
or
[DOWN]
(Adjust a value)

(Stores value in RAM)

[CLEAR]
(Corrects value)

Procedure 4
[CANCEL]
[START]
[0][5]
[POWER]

[Digital key]
(Code)

[START]

[Digital key]
(Sub code)

[START]

[Digital key]
*[FUNCTION CLEAR]
(Key in a value)

[CLEAR]
(Corrects value)

[ENTER]
or
[INTERRUPT]

(

Stores value
in RAM

)

(

[FAX]

)

[START]
(Test copy)

[POWER]
OFF/ON
(Exit)

[CLEAR]
(Corrects value)
*Press [FUNCTION CLEAR] to enter minus (-).

Procedure 5
[CANCEL] or [CLEAR]
[0][5]
[POWER]

[Digital key]
(Code)

[START]

(

Automatic
adjustment

)

[UP]
[ENTER]
or
or
[DOWN]
[INTERRUPT]
(Adjust a value)
Stores value
in RAM

(

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 32

)

(

[FAX]

)

[START]
(Test copy)

[POWER]
OFF/ON
(Exit)

November 2003 © TOSHIBA TEC

Procedure 6
[Digital key]
(Code)

[0][5]
[POWER]

Automatic
( adjustment
)

[START]

[POWER]OFF/ON
(Exit)

[START]
([FAX]
(Test copy) )

*[CANCEL] or [CLEAR]
* When the automatic adjustment ends abnormally, an error message is displayed.
* Return to standby screen by pressing the [CANCEL] or [CLEAR] button.

Procedure 7
[CANCEL]
[Digital key]
(Code)

[0][5]
[POWER]

[START]

(

Automatic
adjustment

)

(

[ENTER]
Stores value
in RAM

)

*[CANCEL] or [CLEAR]

(

[FAX]

)

[POWER]
OFF/ON
(Exit)

[START]
(Test copy)

* When the automatic adjustment ends abnormally, an error message is displayed.
* Return to standby screen by pressing the [CANCEL] or [CLEAR] button.

Procedure 10
[0][5]
[POWER]

[Digital key]
(Code)

[START]

[Digital key]
(Sub code)

[START]

Value
( displayed
)

[POWER]
OFF/ON
(Exit)

[START]

[ENTER] or [INTERRUPT]
(Value unchangeable)

Procedure 14
[0][5]
[POWER]

[Digital key]
(Code)

[START]

[Digital key]
(Sub code)

[START]

[ENTER]
[UP] or [DOWN]
or
(Adjust a value) [INTERRUPT]
Stores value
in RAM
[CANCEL]
(Corrects value)

(

[CLEAR]
(Corrects value)

)

(

[FAX]

)

[START]
(Test copy)

[POWER]
OFF/ON
(Exit)

Note:
The fuser roller temperature control at the adjustment mode is different from that at the normal state.
Therefore, the problem of fusing efficiency may be occurred in the test copy at the adjustment mode.
In that case, turn ON the power normally, leave the equipment for approx. 3 minutes after it has
become ready state and then start up the adjustment mode again.

November 2003 © TOSHIBA TEC

2 - 33 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Test print pattern in Adjustment Mode (05)
Operation: One test print is printed out when the [FAX] button is pressed after the code is keyed in at
Standby Screen.
Code

Types of test pattern

Remarks

1

Grid pattern (Black)

Refer to 3.4.3 Printer related adjustment

3
4

Grid pattern (Black/Duplex printing)
Refer to 3.4.3 Printer related adjustment
For gamma adjustment (Color/Black integrated pattern) Refer to 3.5.1 Automatic gamma adjustment

5
6

For gamma adjustment (Color)
For gamma adjustment (Black)

Refer to 3.5.1 Automatic gamma adjustment
For checking the gradation reproduction

7
10

For gamma adjustment (Color)
For gamma adjustment (Black)

For checking the gradation reproduction
Refer to 3.5.1 Automatic gamma adjustment

12
13

Secondary scanning direction 33 gradation steps (Y)
Secondary scanning direction 33 gradation steps (M)

For checking the image of printer section
For checking the image of printer section

14
15

Secondary scanning direction 33 gradation steps (C)
Secondary scanning direction 33 gradation steps (K)

For checking the image of printer section
For checking the image of printer section

47
48

Gamma adjustment for printer (PS/ 600 x 600 dpi)
Gamma adjustment for printer (PS/ 1,200 x 600 dpi)

Refer to 3.6.1 Automatic gamma adjustment
Refer to 3.6.1 Automatic gamma adjustment

49
50

Gamma adjustment for printer (PCL/ 600 x 600 dpi)
Gamma adjustment for printer (PCL/ 1,200 x 600 dpi)

Refer to 3.6.1 Automatic gamma adjustment
Refer to 3.6.1 Automatic gamma adjustment

51
52

Gamma checking for printer (PS/ 600 x 600 dpi)
Gamma checking for printer (PS/ 1,200 x 600 dpi)

For checking the gradation reproduction
For checking the gradation reproduction

55

Grid pattern (Full Color / Thick paper 2)

Refer to 3.4.2 Paper alignment at the
registration roller

56

Grid pattern (Full Color / Thick paper 3)

Refer to 3.4.2 Paper alignment at the
registration roller

57

Grid pattern (Full Color / OHP)

Refer to 3.4.2 Paper alignment at the
registration roller

58

Grid pattern (Black / Thick paper 2)

Refer to 3.4.2 Paper alignment at the
registration roller

59

Grid pattern (Black / Thick paper 3)

Refer to 3.4.2 Paper alignment at the
registration roller

60

Grid pattern (Black / OHP)

Refer to 3.4.2 Paper alignment at the
registration roller

62
63

For color deviation correction (Full Color)
For color deviation correction (Full Color)

Only for A3/LD size
Only for A3/LD size

64

For color deviation correction (Full Color)

Only for A3/LD size

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 34
03/12

November 2003 © TOSHIBA TEC

Notes:
1. The digit after the hyphen in “Code” of the following table is a sub code.
2. In “RAM”, the NVRAM of the board in which the data of each code is stored is indicated. “M” stands for
the LGC board and “SYS” stands for the SYS board.
Adjustment mode (05)
Code
200
201
202
203
204
206
207

208

210

211-0
211-1
211-2
211-3
212

214

Default
ClassifiFunc- 
ALL
Devel- Initialization of
All
M The value starts changing approx. 3
5
(Y,M,C,K)
<0-255>
opment color auto-toner
minutes after this adjustment started.
ALL
M The value is automatically set during
5
Y
sensor light
<0-255>
amount correction
this adjustment (approx. 2 minutes).
M
ALL
M
5
target value
<0-255>
(As the value increases, the sensor
C
ALL
M output increases correspondingly.)
5
<0-255>
Chapter 3.2)
(
K
ALL
M
5
<0-255>
YMC
ALL
M
5
<0-255>
Devel- Initialization of color autoALL
M Initializes the color auto-toner sensor
6
opment toner sensor light amount
(color)
light amount correction target value.
correction target value
Devel- Enforced correction of color
ALL
M Performs the color auto-toner sensor
6
opment auto-toner sensor light
(color)
light amount correction forcibly.
amount
Transfer 1st transfer roller bias output ALL
225
M When the value decreases, the 1st
3
<0-225>
transfer roller bias output increases.
adjustment
The adjustment value becomes
(When not transferred)
effective when the Setting Mode (08541, 549 and 551) is 0 (invalid).
Y
Transfer 1st transfer roller
ALL
140
M When the value decreases, the 1st
14
(color) <0-225>
bias output
transfer roller bias output increases.
M
M The adjustment value becomes
14
ALL
140
adjustment
(color) <0-225>
(Image quality
effective when the Setting Mode (08C
M 541, 549 and 551) is 0 (invalid).
14
ALL
140
control test
(color) <0-225>
pattern)
K
M
14
ALL
148
(color) <0-225>
Plain
Transfer 1st transfer roller
M When the value decreases, the 1st
3
ALL
135
paper
bias output
transfer roller bias output increases.
(black) <0-225>
adjustment
The adjustment value becomes
Thick
ALL
135
M effective when the Setting Mode (083
paper 1 (black) <0-225>
541, 549 and 551) is 0 (invalid).

215

Thick
paper 2

ALL
(black)

135
<0-225>

M

3

216

Thick
paper 3

ALL
(black)

135
<0-225>

M

3

217

OHP film

ALL
(black)

135
<0-225>

M

3

November 2003 © TOSHIBA TEC

2 - 35 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
04/05

Adjustment mode (05)
Code

Classification

Default
Func- 

Items

218-0 Transfer 1st transfer roller
bias output
218-1
adjustment
(Plain paper)
218-2

M

218-3

K

220-0
220-1

Transfer 1st transfer roller
bias output
adjustment
(Thick paper 1)

Y

C

Y
M

220-2

C

220-3

K

221-0
221-1

Transfer 1st transfer roller
bias output
adjustment
(Thick paper 2)

Y
M

221-2

C

221-3

K

222-0
222-1

Transfer 1st transfer roller
bias output
adjustment
(Thick paper 3)

Y
M

222-2

C

222-3

K

223-0
223-1

Transfer 1st transfer roller
bias output
adjustment
(OHP film)

Y
M

223-2

C

223-3

K

224

225

226

Transfer 2nd transfer roller bias
output adjustment (When
cleaning the roller [+] )
Transfer 2nd transfer roller bias
output adjustment (When
cleaning the roller [-] )
Transfer 2nd transfer roller bias
output adjustment (Paper
interval/When not transferred)

ALL
(color)
ALL
(color)
ALL

Contents

Procedure

When the value decreases, the 1st
transfer roller bias output increases.
The adjustment value becomes
effective when the Setting Mode (08541, 549 and 551) is 0 (invalid).

14

135
<0-225>
140
<0-225>
145
<0-225>
150
<0-225>
135
<0-225>
140
<0-225>
145
<0-225>
150
<0-225>
135
<0-225>
140
<0-225>
145
<0-225>
150
<0-225>
135
<0-225>
140
<0-225>
145
<0-225>
150
<0-225>
135
<0-225>
140
<0-225>
145
<0-225>
150
<0-225>
137
<0-158>

M

M

When the value decreases, the 2nd
transfer roller bias output increases.

3

ALL

196
<159-255>

M

When the value decreases, the 2nd
transfer roller bias output increases.

3

ALL

169
<159-255>

M

When the value decreases, the 2nd
transfer roller bias output increases.

3

ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 36

M
M
M
M
M
M

M
M

When the value decreases, the 1st
transfer roller bias output increases.
The adjustment value becomes
effective when the Setting Mode (08541, 549 and 551) is 0 (invalid).

M
M

When the value decreases, the 1st
transfer roller bias output increases.
The adjustment value becomes
effective when the Setting Mode (08541, 549 and 551) is 0 (invalid).

M
M

14
14

14
14
14
14

When the value decreases, the 1st
transfer roller bias output increases.
The adjustment value becomes
effective when the Setting Mode (08541, 549 and 551) is 0 (invalid).

M
M

14

14

M
M

14
14

M
M

14

14
14
14
14

When the value decreases, the 1st
transfer roller bias output increases.
The adjustment value becomes
effective when the Setting Mode (08541, 549 and 551) is 0 (invalid).

M

14
14
14
14

November 2003 © TOSHIBA TEC

Adjustment mode (05)
Code

Classification

227-0

Transfer 2nd transfer roller
bias output
adjustment
(Plain paper)

227-1

227-2
227-3

229-0
229-1

229-2
229-3

230-0

Default
Func- 

Items

Single
side
Reverse
side at
duplexing
Single
side
Reverse
side at
duplexing
Transfer 2nd transfer roller Single
side
bias output
Reverse
adjustment
side at
(Thick paper 1)
duplexing
Single
side
Reverse
side at
duplexing
Transfer 2nd transfer roller bias
output (Thick paper 2)

234-0
234-1

14

M

ALL
(color)
ALL
(color)

137
<0-158>
113
<0-158>

M

14

M

14

ALL
(black)
ALL
(black)

137
<0-158>
107
<0-158>

M

ALL
(color)
ALL
(color)

119
<0-158>
107
<0-158>

M

14

M

14

ALL
(black)
ALL
(color)

143
<0-158>
137
<0-158>

M

ALL
(black)
ALL
(color)

143
<0-158>
137
<0-158>

M

ALL
(black)
ALL
(color)

113
<0-158>
107
<0-158>

M

Transfer 1st transfer roller bias
offsetting

ALL
(color)

5
<0-10>

M

Transfer 2nd transfer roller
bias offsetting
adjustment
(Plain paper)

ALL
(black)
ALL
(black)

5
<0-10>
5
<0-10>

M

ALL
(color)
ALL
(color)

5
<0-10>
5
<0-10>

M

Transfer 2nd transfer roller bias
output (Thick paper 3)

Transfer 2nd transfer roller bias
output (OHP film)

232-1

233

When the value decreases, the 2nd
transfer roller bias output increases.
The adjustment value becomes
effective when the Setting Mode (08544, 549 and 551) is 0 (invalid).

143
<0-158>
116
<0-158>

231-1

232-0

Procedure

ALL
(black)
ALL
(black)

230-1

231-0

Contents

234-2
234-3

November 2003 © TOSHIBA TEC

Single
side
Reverse
side at
duplexing
Single
side
Reverse
side at
duplexing

M

M

M

M

M

M

M

When the value decreases, the 2nd
transfer roller bias output increases.
The adjustment value becomes
effective when the Setting Mode (08544, 549 and 551) is 0 (invalid).

When the value decreases, the 2nd
transfer roller bias output increases.
The adjustment value becomes
effective when the Setting Mode (08544, 549 and 551) is 0 (invalid).
When the value decreases, the 2nd
transfer roller bias output increases.
The adjustment value becomes
effective when the Setting Mode (08544, 549 and 551) is 0 (invalid).
When the value decreases, the 2nd
transfer roller bias output increases.
The adjustment value becomes
effective when the Setting Mode (08544, 549 and 551) is 0 (invalid).
Sets the offset amount of 1st transfer
roller bias.
0: -500V 1: -400V 2: -300V
3: -200V 4: -100V 5: 0V
6: +100V 7: +200V 8: +300V
9: +400V 10: +500V
Sets the offset amount of 2nd
transfer roller bias.
0: -500V 1: -400V 2: -300V
3: -200V 4: -100V 5: 0V
6: +100V 7: +200V 8: +300V
9: +400V 10: +500V

14

14
14

14
14

14
14

14
14

1

4
4

4
4

2 - 37 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Adjustment mode (05)
Code

Classification

236-0

Transfer 2nd transfer roller
bias offsetting
adjustment (Thick
paper 1)

Default
Func- 

Items

ALL
(black)
ALL
(black)

5
<0-10>
5
<0-10>

M

ALL
(color)
ALL
(color)

5
<0-10>
5
<0-10>

M

242

M

ALL

243

C

ALL

244

K

ALL

5
<0-10>
5
<0-10>
5
<0-10>
5
<0-10>
5
<0-10>
5
<0-10>
78
<0-255>
84
<0-255>
87
<0-255>
94
<0-255>
5
<0-10>

M

Y

ALL
(black)
ALL
(color)
ALL
(black)
ALL
(color)
ALL
(black)
ALL
(color)
ALL

4000
<18004400>
400
<0-500>

M

4800
<43205280>
516
<366666>

M

236-1

236-2
236-3

237-0
237-1
238-0
238-1
239-0
239-1
241

Single
side
Reverse
side at
duplexing
Single
side
Reverse
side at
duplexing
Transfer 2nd transfer roller bias
offsetting adjustment
(Thick paper 2)
Transfer 2nd transfer roller bias
offsetting adjustment
(Thick paper 3)
Transfer 2nd transfer roller bias
offsetting adjustment
(OHP film)
Main Main charger grid
charger bias adjustment

245

Transfer 1st transfer roller bias
offsetting

250

Transfer 1st transfer roller
bias output
voltage

251

252

253

Transfer 2nd transfer roller
bias output
voltage

ALL
(black)

+Low

ALL

+High

ALL

+Low

ALL

+High

ALL

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 38
04/05

M

Contents
Sets the offset amount of 2nd
transfer roller bias.
0: -500V 1: -400V 2: -300V
3: -200V 4: -100V 5: 0V
6: +100V 7: +200V 8: +300V
9: +400V 10: +500V

M

M
M

Procedure

4
4

4
4

Sets the offsetting amount of 2nd
transfer roller bias.
0: -1,000 V 1: -800 V 2: -600 V
3: -400 V
4: -200 V 5: 0 V
6: +200 V
7: +400 V 8: +600 V
9: +800 V
10: +1,000 V

4
4
4

M

4

M

4

M

4

M
M
M

As the value increases, the transformer output increases. The
adjustment value becomes effective
only when the setting mode (08-549,
551, 556, 557) is 0 (invalid).

M
M

M

M

3
3
3
3

Sets the offsetting amount of 1st
transfer roller bias.
0: -500 V 1: -400 V 2: -300 V 3: -200 V
4: -100 V 5: 0 V 6: +100 V 7: +200 V
8: +300 V 9: +400 V 10: +500 V
Transformer output setting of the 1st
transfer roller bias.
When replacing the high-voltage
transformer, the values listed in
attached data sheet are entered.
(Unit: V)
Transformer output setting of the 2nd
transfer roller bias (plus output).
When replacing the high-voltage
transformer, the values listed in
attached data sheet are entered.
(Unit: V)

1

1

1

1

1

November 2003 © TOSHIBA TEC

Adjustment mode (05)
Code
254

Classification

Transfer 2nd transfer roller
bias output
voltage

255

262-0
262-1
262-2

Transfer 1st transfer roller
bias actual value
display (Image
quality control test
pattern)

262-3
263
265

Transfer 1st transfer roller
bias actual value
display

267
268

269-1

-Low

ALL

-110
<-9999-0>

M

-High

ALL

-2000
<-9999-0>

M

Y

ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(black)
ALL
(black)
ALL
(black)
ALL
(black)
ALL
(black)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)

140
<0-225>
140
<0-225>
140
<0-225>
148
<0-225>
135
<0-225>
135
<0-225>
135
<0-225>
135
<0-225>
135
<0-225>
135
<0-225>
140
<0-225>
145
<0-225>
150
<0-225>
135
<0-225>
140
<0-225>
145
<0-225>
150
<0-225>
135
<0-225>
140
<0-225>
145
<0-225>
150
<0-225>

M

M
C
K

266

269-0

Default
Func- 

Items

Transfer 1st transfer roller
bias actual value
display
(Plain paper)

Plain
paper
Thick
paper 1
Thick
paper 2
Thick
paper 3
OHP
film
Y
M

269-2

C

269-3

K

271-0
271-1

Transfer 1st transfer roller
bias actual value
display
(Thick paper 1)

Y
M

271-2

C

271-3

K

272-0
272-1

Transfer 1st transfer roller
bias actual value
display
(Thick paper 2)

Y
M

272-2

C

272-3

K

November 2003 © TOSHIBA TEC

Contents

Procedure

Transformer output setting of the 2nd
transfer roller bias (minus output).
When replacing the high-voltage
transformer, the values listed in
attached data sheet are entered.
(Unit: V)
Displays the value of 1st transfer
roller bias when printing is operated.

1

1

10

M

10

M

10

M

10

M

Displays the value of 1st transfer
roller bias when printing is operated.

2

M

2

M

2

M

2

M

2

M

Displays the value of 1st transfer
roller bias when printing is operated.

10

M

10

M

10

M

10

M

Displays the value of 1st transfer
roller bias when printing is operated.

10

M

10

M

10

M

10

M

Displays the value of 1st transfer
roller bias when printing is operated.

10

M

10

M

10

M

10

2 - 39 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Adjustment mode (05)
Code

Classification

273-0

Transfer 1st transfer roller
bias actual value
display
(Thick paper 3)

273-1

Default
Func- 

Items

(+)

(-)

ALL

M

ALL
(black)
ALL
(black)

196
<0-255>
143
<0-158>
116
<0-158>

M

10

ALL
(color)
ALL
(color)

137
<0-158>
113
<0-158>

M

10

M

10

ALL
(black)
ALL
(black)

137
<0-158>
107
<0-158>

M
M

10

ALL
(color)
ALL
(color)

119
<0-158>
107
<0-158>

M

10

M

10

ALL

141
<88-168>

M

ALL

141
<88-168>

M

ALL
(black)
ALL
(color)

143
<0-158>
137
<0-158>

M

M

K
Y
M

274-2

C

274-3

K

275

276
277-0
277-1

277-2
277-3

279-0
279-1

279-2
279-3

284

285

290-0
290-1

Transfer 2nd transfer roller
bias actual value
(When cleaning
the roller)
Transfer 2nd transfer roller
bias actual value
display
(Plain paper)

Single
side
Reverse
side at
duplexing
Single
side
Reverse
side at
duplexing
Transfer 2nd transfer roller Single
bias actual value side
Reverse
display
side at
(Thick paper 1)
duplexing
Single
side
Reverse
side at
duplexing
Transfer Transfer belt cleaning unit
contact timing adjustment
Transfer Transfer belt cleaning unit
release timing adjustment
Transfer 2nd transfer roller bias
offsetting adjustment
(Thick paper 2)

10

M

273-3

274-1

Displays the value of 1st transfer
roller bias when printing is operated.

135
<0-225>
140
<0-225>
145
<0-225>
150
<0-225>
135
<0-225>
140
<0-225>
145
<0-225>
150
<0-225>
137
<0-255>

C

Transfer 1st transfer roller
bias actual value
display (OHP film)

Procedure

ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL

Y

273-2

274-0

Contents

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 40
04/09

M

10

M

10

M

10

M

Displays the value of 1st transfer
roller bias when printing is operated.

10

M

10

M

10

M

10

M

M

M

Displays the value of 2nd transfer
roller bias when printing is operated.

2

2
Displays the value of 2nd transfer
roller bias when printing is operated.

Displays the value of 2nd transfer
roller bias when printing is operated.

When the value increases, the
contact timing of transfer belt
cleaning unit is delayed.
When the value increases, the
release timing of transfer belt
cleaning unit is delayed.
Displays the value of 2nd transfer
roller bias when printing is operated.

10

10

1

1

10
10

November 2003 © TOSHIBA TEC

Adjustment mode (05)
Default
Func- 

Code

Classification

291-0

Transfer 2nd transfer roller bias
offsetting adjustment
(Thick paper 3)

291-1
292-0
292-1

Items

Transfer 2nd transfer roller bias
offsetting adjustment
(OHP film)

293-0 Transfer 2nd transfer roller
bias correction of
293-1
leading/trailing
edge of paper
293-2
293-3
293-4
294-0 Transfer Actual value
display of 2nd
294-1
transfer roller bias
of leading/trailing
edge of paper
(Plain paper)
294-2

Plain
paper
Thick
paper 1
Thick
paper 2
Thick
paper 3
OHP film

Single
side
Reverse
side at
duplex
printing
Single
side
294-3
Reverse
side at
duplex
printing
296-0 Transfer Actual value
Single
side
display of 2nd
296-1
transfer roller bias Reverse
of leading/trailing side at
duplex
edge of paper
printing
(Thick paper 1)
296-2
Single
side
296-3
Reverse
side at
duplex
printing
297-0 Transfer Actual value display of 2nd
transfer roller bias of
297-1
leading/trailing edge of
paper (Thick paper 2)
298-0 Transfer Actual value display of 2nd
transfer roller bias of
298-1
leading/trailing edge of
paper (Thick paper 3)

November 2003 © TOSHIBA TEC

Contents

Procedure

Displays the value of 2nd transfer
roller bias when printing is operated.

10

M

ALL
(black)
ALL
(black)

143
<0-158>
137
<0-158>
113
<0-158>
107
<0-158>
95
<0-255>
75
<0-255>
80
<0-255>
80
<0-255>
80
<0-255>
146
<0-255>
124
<0-255>

ALL
(color)
ALL
(color)

141
<0-255>
121
<0-255>

M

10

M

10

ALL
(black)
ALL
(black)

144
<0-255>
122
<0-255>

M

10

M

10

ALL
(color)
ALL
(color)

131
<0-255>
122
<0-255>

M

10

M

10

ALL
(black)
ALL
(color)
ALL
(black)
ALL
(color)

146
<0-255>
141
<0-255>
146
<0-255>
141
<0-255>

M

10

M

10

M

10

M

10

ALL
(black)
ALL
(color)
ALL
(black)
ALL
(color)
ALL
ALL
ALL
ALL
ALL

M
M

10
Displays the value of 2nd transfer
roller bias when printing is operated.

M
M
M
M

10
10

Corrects the 2nd transfer roller bias
output of leading/trailing edge of
paper (05-227, 229, 230, 231 and
232).
Correcting factor: %

14
14
14

M

14

M

14

M
M

Displays the value of 2nd transfer
roller bias on the leading/trailing
edge of paper when printing is
performed.
(The value corrected in 05-293 is
displayed.)

10
10

2 - 41 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
04/05

Adjustment mode (05)
Code

Classification

Default
Func- 

Items

299-0 Transfer Actual value display of 2nd
transfer roller bias of
299-1
leading/trailing edge of
paper (OHP film)
305

306

308
330-0
330-1
330-2
330-3
331-0
331-1
331-2
331-3
332-0
332-1
332-2
332-3
333-0
333-1
333-2
333-3
334
335

Scanner Image location adjustment
of secondary scanning
direction
(scanner section)
Scanner Image location adjustment
of secondary scanning
direction
(scanner section)
Scanner Distortion mode
Image Image quality
control closed-loop
control contrast
voltage correction/
Mode 2 maximum
number of time
corrected
Image Image quality
control closed-loop
control laser
power correction/
Mode 2 maximum
number of time
corrected
Image Image quality
control closed-loop
control contrast
voltage correction/
Mode 1 maximum
number of time
corrected
Image Image quality
control closed-loop
control laser
power correction/
Mode 1 maximum
number of time
corrected
Image
control
Image
control

ALL
(black)
ALL
(color)
ALL

ALL

121
<0-255>
116
<0-255>

M

Displays the value of 2nd transfer
roller bias on the leading/trailing edge
M of paper when printing is performed.
(The value corrected in 05-293 is
displayed.)
124
SYS When the value increases by “1”, the
<92-164>
image shifts by approx. 0.137mm
toward the trailing edge of the paper.
113
SYS When the value increases by “1”, the
<0-255>
image shifts by approx. 0.0423mm
toward the front side of the paper.

ALL

-

-

Y

ALL

M

M

ALL

C

ALL

K

ALL

Y

ALL

M

ALL

C

ALL

K

ALL

Y

ALL

M

ALL

C

ALL

K

ALL

Y

ALL

M

ALL

C

ALL

K

ALL

3
<0-255>
3
<0-255>
3
<0-255>
3
<0-255>
2
<0-255>
2
<0-255>
2
<0-255>
2
<0-255>
1
<0-255>
1
<0-255>
1
<0-255>
1
<0-255>
1
<0-255>
1
<0-255>
1
<0-255>
1
<0-255>
300
<270-330>
1200
<10801320>

Main charger grid calibration
voltage 1 (low)
Main charger grid calibration
voltage 2 (high)

ALL
ALL

Contents

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 42
04/09

M

Moves carriages to the adjusting
position. (
Chapter 3. 4. 4.)
Sets the maximum correction number
of time of the contrast voltage in the
closed-loop control mode 2.

Procedure

10
10

1

1

6
4
4

M

4

M

4

M
M

Sets the maximum correction number
of time of the laser power in the
closed-loop control mode 2.

4
4

M

4

M

4

M
M

Sets the maximum correction number
of time of the contrast voltage in the
closed-loop control mode 1.

4
4

M

4

M

4

M
M

Sets the maximum correction number
of time of the laser power in the
closed-loop control mode 1.

4
4

M

4

M

4

M
M

Transformer output calibration of the
main charger grid bias. When
replacing the high-voltage transformer, the values listed in attached
data sheet are entered. (Unit: V)

1
1

November 2003 © TOSHIBA TEC

Adjustment mode (05)
Code

Classification

338

Image
control
Image
control

339

340

354

RADF

356

RADF

357

RADF

358

RADF

360
363

364

365

Color developer bias DC (-)
calibration voltage 1 (low)
Color developer bias DC (-)
calibration voltage 2 (high)

Scanner Reproduction ratio adjustment of secondary scanning
direction (scanner section)

355

359

Default
Func- 

Items

Adjustment of
RADF paper
alignment

ALL
ALL

ALL

for singlesided
original
for double
sided
original
Automatic adjustment of
RADF sensor and EEPROM
initialization
Fine adjustment of RADF
transport speed

ALL

RADF sideways deviation
adjustment

ALL

100
<85-115>
900
<810-990>

Transformer output calibration of the
color developer bias. When replacing
M the high-voltage transformer, the
values listed in attached data sheet
are entered. (Unit: V)
127
SYS When the value increases by “1”, the
<0-255>
reproduction ratio in the secondary
scanning direction (vertical to paper
feeding direction) increases by
approx. 0.223%.
10
SYS When the value increases by “1”, the
<0-20>
aligning amount increases by approx.
0.5mm.
10
SYS
<0-20>

ALL

-

ALL

50
<0-100>

ALL

128
<0-255>

Scanner Carriage position adjustment ALL
during scanning from RADF (black)
ALL
(color)
Scanner Data transfer of
SCN
characteristic value of
scanner / SYS board -> SLG
board

128
<0-255>
128
<0-255>
-

Scanner Data transfer of
characteristic value of
scanner / SLG board -> SYS
board

SCN

-

for singlesided
original
for double
sided
original

ALL

50
<0-100>

ALL

50
<0-100>

RADF

RADF leading
edge position
adjustment

366

November 2003 © TOSHIBA TEC

Contents

M

SYS Performs the adjustment and
initialization when the RADF board or
RADF sensor is replaced.
SYS When the value increases by “1”, the
reproduction ratio of the secondary
scanning direction on original (fed
from the RADF) increases by approx.
0.1%.
SYS When the value increases by “1”, the
image of original fed from the RADF
shifts toward the rear side of paper
by approx. 0.0423mm.
SYS When the value increases by “1”, the
carriage position shifts by approx. 0.1
SYS mm toward the exit side when using
the RADF.
SYS Transfers the characteristic values of
the scanner (shading correction
factor / RGB color correction /
reproduction ratio color aberration
correction) from the NVRAM of the
SYS board to the NVRAM of the SLG
board.
SYS Transfers the characteristic values of
the scanner (shading correction
factor / RGB color correction /
reproduction ratio color aberration
correction) from the NVRAM of the
SLG board to the NVRAM of the SYS
board.
SYS When the value increases by “1”, the
copied image of original fed from the
RADF shifts toward the trailing edge
SYS of paper by approx. 0.1mm.

Procedure

1
1

1

1

1

6

1

1

1
1
6

6

1

1

2 - 43 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
04/10

Adjustment mode (05)
Default
Func- 

Code

Classification

367

RADF

RADF original guide width
adjustment
(Minimum)

ALL

-

-

368

RADF

RADF original guide width
adjustment
(Maximum)

ALL

-

-

372

Image Black developer bias DC
control (-) calibration voltage 1 (low)

ALL

100
<85-115>

M

373

ALL

900
<810-990>

M

ALL

380-3

K

ALL

Y

ALL

M

ALL

381-2

C

ALL

381-3

K

ALL

Y

ALL

M

ALL

382-2

C

ALL

382-3

K

ALL

Y

ALL

M

ALL

383-2

C

ALL

383-3

K

ALL

320
<0-999>
330
<0-999>
340
<0-999>
375
<0-999>
320
<0-999>
330
<0-999>
340
<0-999>
375
<0-999>
408
<0-999>
408
<0-999>
408
<0-999>
408
<0-999>
92
<0-255>
92
<0-255>
92
<0-255>
92
<0-255>

M

380-2

Image Black developer bias DC
control (-) calibration voltage 2
(high)
Image Image quality
Y
control open-loop control/
M
contrast voltage
initial value
C
display

380-0
380-1

381-0
381-1

382-0
382-1

383-0
383-1

Items

Image Contrast voltage
control actual value
display

Image Image quality
control open-loop control/
laser power initial
value display

Image Laser power
control actual value
display

ALL
ALL

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 44

M

Contents

Procedure

Stores the current width of RADF
original guide by keying in this code
with the guide set at the minimum
width. Perform this adjustment when
the RADF board or volume is
replaced, or when the code (05-356)
is performed.
Stores the current width of RADF
original guide by keying in this code
with the guide set at the maximum
width. Perform this adjustment when
the RADF board or volume is
replaced, or when the code (05-356)
is performed.
Transformer output calibration of the
black developer bias. When replacing the high-voltage transformer, the
values listed in attached data sheet
are entered. (Unit: V)

6

Displays the contrast voltage initial
value set by the open-loop control.
(Unit: V)

10

6

1

1

10

M

10

M

10

M

Displays the contrast voltage when
printing is operated. (Unit: V)

10

M

10

M

10

M

10

M
M

Displays the laser power initial value
set by the open-loop control.
(Unit: µW)

10
10

M

10

M

10

M

Displays the laser power when
printing is operated. (bit value)

10

M

10

M

10

M

10

November 2003 © TOSHIBA TEC

Adjustment mode (05)
Code

Classification

384-0

Image Laser power
control actual value
display

Default
Func- 

Items
Y

ALL

M

ALL

384-2

C

ALL

384-3

K

ALL

Y

ALL

M

ALL

385-2

C

ALL

385-3

K

ALL

Y

ALL

M

ALL

386-2

C

ALL

386-3

K

ALL

When
the light
source is
OFF
Transfer
belt
surface
Highdensity
pattern Y
Highdensity
pattern M
Highdensity
pattern C
Highdensity
pattern K

ALL

384-1

385-0
385-1

386-0
386-1

388

Image Main charger grid
control bias actual value
display

Image Developer bias
control DC (-) actual
value display

Image Output value
control display of image
quality sensor

389

390-0

390-1

390-2

390-3

November 2003 © TOSHIBA TEC

Contents
Displays the laser power when
printing is operated. (Unit: µW)

Procedure

408
<0-999>
408
<0-999>
408
<0-999>
408
<0-999>
78
<0-255>
84
<0-255>
87
<0-255>
94
<0-255>
135
<0-255>
137
<0-255>
139
<0-255>
146
<0-255>
0
<0-1023>

M

10

M

Displays the output value of image
quality sensor when the sensor light
source is OFF.

2

ALL

0
<0-1023>

M

2

ALL

0
<0-1023>

M

ALL

0
<0-1023>

M

Displays the output value of image
quality sensor (when there is no test
pattern) on the transfer belt.
Displays the output value of image
quality sensor when a high-density
test pattern is written.
The larger the value is, the smaller
the toner amount adhered becomes.

ALL

0
<0-1023>

M

10

ALL

0
<0-1023>

M

10

M

10

M

10

M

10

M

Displays the main charger grid bias
when printing is operated. (bit value)

10

M

10

M

10

M

10

M

Displays the developer bias when
printing is operated. (bit value)

10

M

10

M

10

M

10

10

10

2 - 45 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Adjustment mode (05)
Code
391-0

Classification

Default
Func- 

Items

Procedure

Displays the output value of image
quality sensor when a low-density
test pattern is written.
The larger the value is, the smaller
the toner amount adhered becomes.

10

Lowdensity
pattern Y
Lowdensity
pattern M
Lowdensity
pattern C
Lowdensity
pattern K
Image Light amount adjustment
control result of image quality
sensor

ALL

0
<0-1023>

M

ALL

0
<0-1023>

M

ALL

0
<0-1023>

M

10

ALL

0
<0-1023>

M

10

ALL

0
<0-255>

M

ALL

0
<0-100>

M

ALL

-

M

ALL

-

ALL
ALL

398-1

Image Relative humidity display
control during latest closed-loop
control
Image Enforced performing of
control image quality open-loop
control
Image Enforced performing of
control image quality closed-loop
control
Image Image quality control
control initialization
Y
Image Target value of the
control high image density
M
control

398-2

C

ALL

398-3

K

ALL

391-1

391-2

391-3

392

393

394

395

396
398-0

401

Image Output value
control display of image
quality sensor

Contents

Laser

405
410

Laser

411

Fine adjustment of polygonal motor rotation speed
(reproduction ratio adjustment)
Adjustment of primary
scanning laser writing start
position

ALL

PRT
PPC
PPC
PRT

K

ALL

417-1

C

ALL

417-2

M

ALL

417-3

Y

ALL

417-0

Image

Color deviation
correction 1

10

The LED light amount adjustment
value of this sensor is the reference
value to set the reflected light from
the belt surface.
Displays the relative humidity at the
latest performing of the closed-loop
control.
Performs the image quality open-loop
control.

2

M

Performs the image quality closedloop control.

6

-

M

6

255
<220-330>
280
<220-330>
295
<220-330>
370
<300-420>
134
<0-255>
135
<0-255>
128
<0-255>
120
<0-255>
127
<118-138>
127
<118-138>
128
<118-138>
129
<118-138>

M

Performs the image quality control,
initialize each control value.
Sets the target value of high image
density control at the time of the
image quality control.

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 46
04/09

M

2

6

4
4

M

4

M

4

M
M
M
M
M
M

When the value increases by “1”, the
reproduction ratio of primary scanning direction increases by approx.
0.07%. (approx. 0.1mm/step)
When the value increases by “1”, the
writing start position shifts to the front
side by approx. 0.0423mm.

1

When the value increases by “1”, the
image shifts toward the trailing edge
of the paper by 0.0423 mm (effective
for all pages of continuous printing).

4

1
1
1

4

M

4

M

4

November 2003 © TOSHIBA TEC

Adjustment mode (05)
Code

Classification

418-0

Image

Default
Func- 

Items
K

ALL

418-1

C

ALL

418-2

M

ALL

418-3

Y

ALL

421

Drive

422
424

Drive

Color deviation
correction 2

Adjustment of secondary
scanning direction reproduction ratio (fine adjustment of
main motor speed)
Fine adjustment of exit
motor speed

425

426

Drive

427
430

Image

431

Image

432

Image

433

Image

434-0

Image

434-1

Image

435

Image

Procedure

When the value increases by “1”, the
image shifts toward the trailing edge
of the paper by 0.0423 mm (effective
for the 2nd and following pages on
the continuous printing).

4

130
<118-138>
128
<118-138>
128
<118-138>
128
<118-138>
127
<0-255>
128
<0-255>
107
<0-255>
EUR: 140
UC: 140
JPN: 128
Others:
140
<0-255>
153
<0-255>
139
<0-255>
26
<0-255>

M

PPC

0
<0-255>

M

1

PPC

15
<0-255>

M

1

PPC

43
<0-255>

M

1

PPC
/PRT

EUR: 45
UC: 28
JPN: 28
Others: 45
<0-255>
18
<0-255>

M

4

M

4

24
<0-255>

M

1

PPC
/PRT
FAX
PPC
/PRT
FAX

Adjustment of secondary
scanning direction reproduction ratio (fine adjustment of
transport motor speed)
Top margin adjustment
(blank area at the leading
edge of the paper)
Left margin adjustment
(blank area at the left of the
paper along the paper
feeding direction)
Right margin adjustment
(blank area at the right of
the paper along the paper
feeding direction)
Bottom margin adjustment
(blank area at the trailing
edge of the paper)
Bottom margin adjustment
(blank area at the trailing
edge of the paper)
/Reverse side at duplexing

PPC
/PRT
FAX

Right margin adjustment
(blank area at the right of the
paper along the paper
feeding direction)
/Reverse side at duplexing
Top margin adjustment
(blank area at the leading
edge of the paper)

PPC
/PRT

November 2003 © TOSHIBA TEC

Contents

PPC

PRT

M
M
M
M
M
M
M

M
M
M

4
4
4

When the value increases by “1”, the
reproduction ratio of secondary
scanning direction increases by
approx. 0.04%.
When the value increases by “1”, the
rotation becomes faster by approx.
0.05%.

1

When the value increases by “1”, the
reproduction ratio of secondary
scanning direction increases by
approx. 0.04%.
When the value increases by “1”, the
blank area becomes wider by approx.
0.0423mm.

1

1
1
1

1
1

2 - 47 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
04/09

Adjustment mode (05)
Default
Func- 

Code

Classification

Items

436

Image

437

Image

438

Image

439

Image

440

Laser

Left margin adjustment
(blank area at the left of the
paper along the paper
feeding direction)
Right margin adjustment
(blank area at the right of the
paper along the paper
feeding direction)
Bottom margin adjustment
(blank area at the trailing
edge of the paper)
Bottom margin adjustment
(blank area at the trailing
edge of the paper along the
paper feeding direction)
when paper size is not
specified at bypass feed
Upper
Secondary
drawer
scanning laser
Lower
writing start
drawer
position
Bypass
feeding
LCF

441
442
443

PRT

0
<0-255>

M

1

PRT

0
<0-255>

M

1

ALL

128
<0-255>

M

When the value increases by “1”, the
margin increases by approx. 0.2 mm.

1

ALL

21
<0-40>
47
<0-80>
22
<0-40>
20
<0-40>
20
<0-40>
21
<0-40>
15
<0-63>
15
<0-63>
15
<0-63>
15
<0-63>
15
<0-63>
15
<0-63>
15
<0-63>
15
<0-63>
18
<0-63>
18
<0-63>
18
<0-63>
15
<0-63>

M

When the value increases by “1”, the
image shifts toward the trailing edge
of the paper by approx. 0.2 mm.

1

ALL
ALL
ALL

445

Duplex
feeding
Long
size
Middle
size
Short
size 1
Short
size 2
Long
size
Middle
size
Short
size 1
Short
size 2
Long
size
Middle
size
Short
size 1
Short
size 2

ALL

448-2
448-3
449-0
449-1
449-2
449-3
450-0
450-1
450-2
450-3

Paper Paper aligning
feeding amount adjustment at the
registration
section (PFP
lower drawer /
Plain paper)
Paper Paper aligning
feeding amount adjustment at the
registration
section (Upper
drawer / Plain
paper)

1

M

ALL

448-1

When the value increases by “1”, the
blank area becomes wider by approx.
0.0423mm.

0
<0-255>

PFP

Paper Paper aligning
feeding amount adjustment at the
registration
section (PFP
upper drawer /
Plain paper)

Procedure

PRT

444

448-0

Contents

ALL
ALL
ALL
ALL
ALL
ALL
ALL
ALL
ALL
ALL
ALL
ALL

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 48
04/09

M

1

M

1

M

1

M

1

M

1

M
M
M
M

When the value increases by “1”, the
aligning amount increases by approx.
0.8mm.

Long size: 330mm or longer
Middle size: 220mm to 329mm
Short size 1: 205mm to 219mm
Short size 2: 204mm or shorter

4
4
4
4

M

4

M

4

M

4

M

4

M

4

M

4

M

4

M

4

November 2003 © TOSHIBA TEC

Adjustment mode (05)
Code

Classification

452-0

Paper Paper aligning
feeding amount adjustment at the
registration
section (Lower
drawer / Plain
paper)

452-1
452-2
452-3
455-0
455-1
455-2

457

458-0
458-1
458-2
460-0
460-1
460-2
461-0
461-1
461-2
462-0
462-1
462-2
462-3
463-0
463-1
463-2

Default
Func- 

Items
Long
size
Middle
size
Short
size 1
Short
size 2
Long
size
Middle
size
Short
size

Paper Paper aligning
feeding amount adjustment at the
registration
section (Duplex
feeding / Plain
paper)
Paper Paper aligning amount adjustfeeding ment at the registration section (LCF / Plain paper)
Paper Paper aligning
Long
feeding amount adjustment size
at the registration Middle
size
section (Bypass
Short
feeding/Plain
paper)
size
Paper Paper aligning
Long
feeding amount adjustment size
at the registration Middle
size
section (Bypass
Short
feeding/Thick
paper 1)
size
Paper Paper aligning
Long
feeding amount adjustment size
at the registration Middle
size
section (Bypass
Short
feeding/Thick
paper 2)
size
Paper Paper aligning
Long
size
feeding amount adjustMiddle
ment at the
size
registration
Short
section (Bypass
size
feeding/Thick
Post
paper 3)
card
Paper Paper aligning
Long
size
feeding amount adjustMiddle
ment at the
size
registration
Short
section (Bypass
feeding/OHP film)
size

November 2003 © TOSHIBA TEC

ALL

Contents

Procedure

When the value increases by “1”, the
aligning amount increases by approx.
0.8mm.

Long size: 330mm or longer
Middle size: 220mm to 329mm
Short size 1: 205mm to 219mm
Short size 2: 204mm or shorter
When the value increases by “1”, the
aligning amount increases by approx.
0.8mm.

Long size: 330mm or longer
Middle size: 220mm to 329mm
Short size: 219mm or shorter
* Postcard is supported only for JPN
model.

4

15
<0-63>
15
<0-63>
15
<0-63>
15
<0-63>
23
<0-63>
23
<0-63>
33
<0-63>

M

ALL

15
<0-63>

M

ALL

20
<0-63>
20
<0-63>
20
<0-63>
20
<0-63>
20
<0-63>
17
<0-63>
20
<0-63>
20
<0-63>
17
<0-63>
20
<0-63>
20
<0-63>
20
<0-63>
16
<0-63>
20
<0-63>
20
<0-63>
20
<0-63>

M

4

M

4

M

4

M

4

M

4

M

4

M

4

M

4

M

4

M

4

M

4

M

4

M

4

M

4

M

4

M

4

ALL
ALL
ALL
ALL
ALL
ALL

ALL
ALL
ALL
ALL
ALL
ALL
ALL
ALL
ALL
ALL
ALL
ALL
ALL
ALL
ALL

M
M
M
M
M
M

4
4
4
4
4
4

1

2 - 49 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Adjustment mode (05)
Code

Classification

466-0

Paper Adjustment of
feeding paper pushing
amount / Bypass
feeding

466-1
466-4

466-6
466-7

468-0
468-1

469-1
469-2
469-3
470-0
470-1
470-2
470-3
471-0
471-1
471-2
471-3

ALL
ALL
ALL
ALL
ALL
ALL

Paper Adjustment of paper
feeding pushing amount/Duplex
feeding (short size)

ALL

Finisher Fine adjustment
of binding position
/folding position

A4-R
/LT-R
B4

ALL

A3/LD

ALL

Long
size
Middle
size
Short
size 1
Short
size 2
Long
size
Middle
size
Short
size 1
Short
size 2
Long
size
Middle
size
Short
size 1
Short
size 2

ALL

468-2
469-0

Plain
paper
Post card
Thick
paper 1
Thick
paper 2
Thick
paper 3
OHP film

466-5

467

Default
Func- 

Items

Paper Paper aligning
feeding amount adjustment at the
registration
section (Upper
drawer / Thick
paper 1)
Paper Paper aligning
feeding amount adjustment at the
registration
section (Lower
drawer / Thick
paper 1)
Paper Paper aligning
feeding amount adjustment at the
registration
section (PFP
upper drawer /
Thick paper 1)

ALL

ALL
ALL
ALL
ALL
ALL
ALL
ALL
ALL
ALL
ALL
ALL

143
<0-255>
198
<0-255>
143
<0-255>
143
<0-255>
143
<0-255>
143
<0-255>
128
<0-255>

0
<-14-14>
0
<-14-14>
0
<-14-14>
18
<0-63>
18
<0-63>
18
<0-63>
18
<0-63>
15
<0-63>
15
<0-63>
15
<0-63>
15
<0-63>
15
<0-63>
15
<0-63>
15
<0-63>
15
<0-63>

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 50

M
M
M
M

Contents

Procedure

When the value increases by “1”, the
driving speed of bypass feed roller
increases by approx. 0.2 ms when
the paper transport is started from
the registration section.
* Post card is supported only for JPN
model.

4
4
4
4

M

4

M

4

M

M
M

When the value increases by “1”, the
driving speed of ADU transport roller
increases by approx. 0.2 ms when
the paper transport is started from
the registration section.
When the value increases by “1”, the
binding/folding position shifts toward
the right page by 0.25mm.

M
M
M
M
M

1

4
4
4

When the value increases by "1", the
aligning amount increases by approx.
0.8mm.

Long size: 330mm or longer
Middle size: 220mm to 329mm
Short size 1: 205mm to 219mm
Short size 2: 204mm or shorter

4
4
4
4

M

4

M

4

M

4

M

4

M

4

M

4

M

4

M

4

November 2003 © TOSHIBA TEC

Adjustment mode (05)
Code
472-0
472-1
472-2
472-3
473

474-0
474-1
474-2
475-0

475-1

475-2

475-3

475-4

475-5

475-6
475-7

475-8

475-9

ClassifiItems
cation
Paper Paper aligning
feeding amount adjustment at the
registration
section (PFP
lower drawer /
Thick paper 1)

Long
size
Middle
size
Short
size 1
Short
size 2
Paper Paper aligning amount
feeding adjustment at the
registration section
(LCF / Thick paper 1)
Long
Paper Paper aligning
size
feeding amount adjustMiddle
ment at the
size
registration
Short
section (ADU /
Thick paper 1)
size
Paper Paper aligning
Thick
feeding amount adjustpaper 2
Long size
ment at the
Thick
registration
paper 2
section (Bypass
Middle
feeding)
size
Thick
paper 2
Short
size
Thick
paper 3
Long size
Thick
paper 3
Middle
size
Thick
paper 3
Short
size
OHP film
Long size
OHP film
Middle
size
OHP film
Short
size
Post
card

November 2003 © TOSHIBA TEC

Default
ProceFunc- 
ALL
15
M When the value increases by "1", the
4
<0-63>
aligning amount increases by approx.
ALL
M 0.8mm.
4
15
<0-63>

ALL
M Long size: 330mm or longer
4
15
<0-63>
Middle size: 220mm to 329mm
ALL
M Short size: 219mm or shorter
4
15
<0-63>
Short size 1: 205mm to 219mm
ALL
M Short size 2: 204mm or shorter
1
15
<0-63>
* Post card is supported only for JPN
model.
ALL

25
<0-63>
25
<0-63>
33
<0-63>
28
<0-63>

M

4

M

4

M

4

M

4

ALL

28
<0-63>

M

4

ALL

28
<0-63>

M

4

ALL

28
<0-63>

M

4

ALL

28
<0-63>

M

4

ALL

28
<0-63>

M

4

ALL

24
<0-63>
24
<0-63>

M

4

M

4

ALL

24
<0-63>

M

4

ALL

28
<0-63>

M

4

ALL
ALL
ALL

ALL

2 - 51 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Adjustment mode (05)
Code
494

495

ClassifiItems
cation
Laser Secondary
scanning data
laser writing start
position

496

497-0

Laser

497-1
497-2

497-3

497-4
497-5
498-0

Laser

498-1

501

Image

503
504
505

Image

506
507
508

Image

509
510
512
514
515

Image

Adjustment of
drawer sideways
deviation

When
decelerating to 1/2
When
decelerating to 1/3
When
decelerating to 1/4
Upper
drawer
Lower
drawer
PFP
upper
drawer
PFP
lower
drawer
LCF

Default
ProceFunc- 
ALL
1
135
M When the value increases by “1”, the
<0-255>
image shifts by approx. 0.2 mm
toward the trailing edge of the paper.
ALL
135
M
1
<0-255>
ALL

128
<0-255>

M

ALL

128
<0-255>
128
<0-255>
128
<0-255>

M

M

4

ALL

128
<0-255>

M

4

ALL

128
<0-255>
128
<0-255>
131
<0-255>
131
<0-255>

M

4

M

4

ALL
ALL

Bypass
ALL
feeding
Adjustment of
ALL
Long
size
duplex feeding
sideways devia- Short size ALL
(A4/LT or
tion
smaller)
Density adjustment Photo
PPC
(black)
Fine adjustment
Text
PPC
of “manual
/Photo
(black)
density”
Text
PPC
/Center value
(black)
Density adjustment Text
PPC
(black)
Fine adjustment of /Photo
PPC
“manual density” Photo
(black)
/Light step value
Text
PPC
(black)
Density adjustment Text
PPC
(black)
Fine adjustment of /Photo
PPC
“manual density” Photo
(black)
/Dark step value
Text
PPC
(black)
Density adjustment Photo
PPC
(black)
Fine adjustment of
PPC
“automatic density” Text
/Photo
(black)
Text
PPC
(black)

128
<0-255>
128
<0-255>
128
<0-255>
20
<0-255>
20
<0-255>
20
<0-255>
20
<0-255>
20
<0-255>
20
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 52
04/09

M

M

1

When the value increases by “1”, the
image shifts toward the front side by
0.0423mm.

4
4

When the value increases by “1”, the
image shifts toward the front side by
0.0423mm.

4

SYS When the value increases, the image
of the center step density becomes
SYS darker.

1

SYS

1

SYS Sets the changing amount by 1 step
at the density adjustment.
SYS When the value increases, the image
of the “light” steps becomes lighter.
SYS

1

SYS Sets the changing amount by 1 step
at the density adjustment.
SYS When the value increases, the image
of the “dark” steps becomes darker.
SYS

1

SYS When the value increases, the image
becomes darker.
SYS

1

SYS

1

M

4

1

1
1

1
1

1

November 2003 © TOSHIBA TEC

Adjustment mode (05)
Code
532
533

ClassifiItems
cation
Image Range correction Text
Background peak /Photo
Photo
adjustment

534
570

Text
Image

Range correction Text
on original
/Photo
manually set on
the original glass

571

Photo

572

Text

580

Image

590-0

Image

590-1

Automatic gamma adjustment
L
Adjustment of
gamma balance
M
(Text/Photo)

590-2
591-0

H
Image

591-1

Adjustment of
gamma balance
(Text)

591-2
592-0

Image

Adjustment of
gamma balance
(Photo)

592-2

596-1

M
H

592-1

596-0

L

L
M
H

Image

Adjustment of
gamma balance
(PS/Smooth)

596-2

November 2003 © TOSHIBA TEC

L
M
H

Default
ProceFunc- 
PPC
1
40
SYS When the value increases, the
(black) <0-255>
background of the image (low density
SYS area) becomes harder to be printed
1
PPC
16
(black) <0-255>
out.
SYS
1
PPC
40
(black) <0-255>
SYS Sets whether the values of the
1
PPC
22
background peak and text peak are
(black) <11-14,
fixed or not. One’s place is an
21-24,
adjustment for “automatic density”
31-34,
41-44>
and ten’s place is for “manual
PPC
SYS density”. Once they are fixed, the
1
12
(black) <11-14,
range correction is performed with
21-24,
standard values. The values of the
31-34,
background peak and text peak affect
41-44>
the reproduction of the background
PPC
SYS density and text density respectively.
1
22
(black) <11-14,
Background peak
Text peak
21-24,
1:
fixed
fixed
31-34,
2:
varied
fixed
41-44>
3:
fixed
varied
4:
varied
varied
PPC
- Adjusts the gradation reproduction
7
(black)
automatically.
128
SYS When the value increases, the
4
PPC
(black) <0-255>
density in the target area becomes
SYS higher.
4
PPC
128
(black) <0-255>
L : Low density area
SYS M : Medium density area
4
PPC
128
(black) <0-255>
H : High density area
SYS
4
PPC
128
(black) <0-255>
SYS
4
PPC
128
(black) <0-255>
SYS
4
PPC
128
(black) <0-255>
SYS
4
PPC
128
(black) <0-255>
SYS
4
PPC
128
(black) <0-255>
SYS
4
PPC
128
(black) <0-255>
SYS
4
PRT
128
(black) <0-255>
SYS
4
PRT
128
(black) <0-255>
SYS
4
PRT
128
(black) <0-255>

2 - 53 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Adjustment mode (05)
Code
597-0
597-1

ClassifiItems
cation
Image Adjustment of
gamma balance
(PS/Detail)

L
M

597-2
598-0

H
Image

598-1

Adjustment of
gamma balance
(PCL/Smooth)

L
M

598-2
599-0

H
Image

599-1

Adjustment of
gamma balance
(PCL/Detail)

L
M

599-2
604

H
Image

Sharpness
adjustment

605

Text
/Photo
Text

606

Photo

648

Image

Adjustment of
smudged/faint
text

Text
/Photo

654

Image

Adjustment of
smudged/faint
text

PS

655

PCL

663

Image

Dot size adjustment in black
printing

664

Image

Upper limit in
toner saving
mode

665

PS
PCL

Default
ProceFunc- 
PRT
128
SYS When the value increases, the
4
(black) <0-255>
density in the target area becomes
SYS higher.
4
PRT
128
(black) <0-255>
L : Low density area
SYS M : Medium density area
4
PRT
128
(black) <0-255>
H : High density area
SYS
4
PRT
128
(black) <0-255>
SYS
4
PRT
128
(black) <0-255>
SYS
4
PRT
128
(black) <0-255>
SYS
4
PRT
128
(black) <0-255>
SYS
4
PRT
128
(black) <0-255>
SYS
4
PRT
128
(black) <0-255>
SYS When the value increases, the image
1
PPC
0
(black) <0-31>
becomes sharper. When the value deSYS creases, the image becomes softer.
1
PPC
0
(black) <0-31>
The smaller the value is, the less the
SYS moire becomes.
1
PPC
0
(black) <0-31>
* The default value 0 is equivalent to
16 (center value).
PPC
30
SYS Adjustment of the smudged/faint text.
1
(black) <0-255>
With increasing the value, the faint text
is suppressed, and with decreasing it,
the smudged text is suppressed.
PRT
5
SYS When the value decreases, the width
1
(black)
<0-9>
of text becomes wider.
SYS
1
PRT
5
(black)
<0-9>
SYS Adjusts the dot size of primary
1
PRT
255
scanning direction in black printing.
(black) <0-255>
The smaller the value is, the dot
becomes smaller.
PRT
176
SYS When the value decreases, the
1
(black) <0-255>
printing density becomes lighter.
SYS
1
PRT
176
(black) <0-255>

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 54

November 2003 © TOSHIBA TEC

Adjustment mode (05)
Code
667-0
667-1
667-2
667-3
667-4
693

ClassifiItems
cation
Image Setting beam
Beam
level conversion level 0/4
Beam
level 1/4
Beam
level 2/4
Beam
level 3/4
Beam
level 4/4
Image Range correction Text
on original set on /Photo
the RADF

694

Photo

695

Text

700

Image

701

Adjustment of
binarized threshold
(Text)

702

710

719

Light
step
value
Dark
step
value

Image

Density adjustPhoto
ment “manual
density” fine
adjustment/Center Text
/Photo
value

Image

Density adjustment “manual
density” fine
adjustment/Light
step value

714

715

Center
value

November 2003 © TOSHIBA TEC

Default
ProceFunc- 
PPC
0
M Sets the beam level for 4 divided
4
(black) <0-255>
smoothing. The primary scanning
M direction is divided into 4 and the dot
4
PPC
63
(black) <0-255>
width is set at the 5 levels (incl. level
M “0”). The smaller the value is, the
4
PPC
127
(black) <0-255>
smaller the primary scanning
M direction of the dot becomes.
4
PPC
191
(black) <0-255>
M
4
PPC
255
(black) <0-255>
SYS Sets whether the values of the back- 1
PPC
22
ground peak and text peak are fixed or
(black) <11-14,
not. One’s place is an adjustment for
21-24
“automatic density” and ten’s place is
31-34
for “manual density”. Once they are
41-44>
fixed, the range correction is performed
PPC
12
SYS with standard values.
1
(black) <11-14,
The values of the background peak
21-24,
and text peak affect the reproduction
31-34,
of the background density and text
41-44>
density respectively.
Background peak
Text peak
PPC
22
SYS 1:
1
fixed
fixed
(black) <11-14,
2:
varied
fixed
21-24,
3:
fixed
varied
31-34
4:
varied
varied
41-44>
FAX
SYS When the value increases, the image
1
125
(black) <0-255>
of center value density becomes
darker.
FAX
20
SYS Sets the changing amount by 1 step
1
(black) <0-255>
at the density adjustment.
When the value increases, the image
of “light” side becomes lighter.
FAX
20
SYS Sets the changing amount by 1 step
1
(black) <0-255>
at the density adjustment.
When the value increases, the image
of “dark” side becomes darker.
FAX
128
SYS When the value increases, the image
1
(black) <0-255>
of the center step density becomes
darker.
FAX
128
SYS
1
(black) <0-255>

Photo

FAX
(black)

Text
/Photo

FAX
(black)

20
SYS Sets the changing amount by 1 step
<0-255>
at the density adjustment.
When the value increases, the image
20
SYS of the “light” steps becomes lighter.
<0-255>

1

1

2 - 55 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Adjustment mode (05)
Code

Classification

720

Image

724

725

Image

729
825

Image

Default
Func- 

Items
Density adjustment “manual
density” fine
adjustment/Dark
step value

Photo

FAX
(black)

Text
/Photo

FAX
(black)

Density adjustment “automatic
density” fine
adjustment
Range correction
on original
manually set on
the original glass

Photo

FAX
(black)
FAX
(black)
SCN
(black)

Text
/Photo
Text
/Photo

826

Text

SCN
(black)

827

Photo

SCN
(black)

828

Gray
scale

SCN
(black)

830

Image

Range correction Text
on original set on /Photo
the RADF

SCN
(black)

831

Text

SCN
(black)

832

Photo

SCN
(black)

833

Gray
scale

SCN
(black)

Contents

Procedure

SYS Sets the changing amount by 1 step
20
<0-255>
at the density adjustment.
When the value increases, the image
20
SYS of the “dark” steps becomes darker.
<0-255>

1

128
<0-255>
128
<0-255>
12
<11-14,
21-24,
31-34,
41-44>
12
<11-14,
21-24,
31-34,
41-44>
12
<11-14,
21-24,
31-34,
41-44>
12
<11-14,
21-24,
31-34,
41-44>
12
<11-14,
21-24,
31-34,
41-44>
12
<11-14,
21-24,
31-34,
41-44>
12
<11-14,
21-24,
31-34,
41-44>
12
<11-14,
21-24,
31-34,
41-44>

SYS When the value increases, the image
becomes darker.
SYS

1

SYS Sets whether the values of the
background peak and text peak are
fixed or not. One’s place is an
adjustment for “automatic density”
and ten’s place is for “manual
SYS density”. Once they are fixed, the
range correction is performed with
standard values. The values of the
background peak and text peak
affect the reproduction of the
SYS background density and text density
respectively.
Background peak
Text peak
1:
fixed
fixed
2:
varied
fixed
SYS 3:
fixed
varied
4:
varied
varied

1

SYS Sets whether the values of the
background peak and text peak are
fixed or not. One’s place is an
adjustment for “automatic density”
and ten’s place is for “manual
SYS density”. Once they are fixed, the
range correction is performed with
standard values.
The values of the background peak
and text peak affect the reproduction
SYS of the background density and text
density respectively.
Background peak
Text peak
1:
fixed
fixed
2:
varied
fixed
SYS 3:
fixed
varied
4:
varied
varied

1

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 56

1

1

1

1

1

1

1

1

November 2003 © TOSHIBA TEC

Adjustment mode (05)
Code

Classification

835

Image

Default
Func- 

Items

836

Range correction Text
Background peak /Photo
Text
adjustment

837

Photo

838

841

Gray
scale
Text/
Photo
Text

842

Photo

843

Gray
scale
Text
/Photo
Text

840

845

Image

Image

846
847
848

Image

850

Image

851
852

Sharpness
adjustment

Density adjustment “manual
density” fine
adjustment/Center
Photo
value

Fine adjustment of background / Center value
Text
Density adjust/Photo
ment “manual
Text
density” fine
adjustment/Light
Photo
step value

853

Image

Fine adjustment of background / Light step value
(Image smoothing)

855

Image

Density adjustment “manual
density” fine
adjustment/Dark
step value

856
857

Text
/Photo
Text
Photo

858

Image

Fine adjustment of background / Dark step value
(Image smoothing)

860

Image

Density adjustment “automatic
density” fine
adjustment

861
862

November 2003 © TOSHIBA TEC

Text
/Photo
Text
Photo

SCN
(black)
SCN
(black)
SCN
(black)
SCN
(black)
SCN
(black)
SCN
(black)
SCN
(black)
SCN
(black)
SCN
(black)
SCN
(black)
SCN
(black)
SCN
(black)
SCN
(black)
SCN
(black)
SCN
(black)
SCN
(black)

SCN
(black)
SCN
(black)
SCN
(black)
SCN
(black)

SCN
(black)
SCN
(black)
SCN
(black)

56
<0-255>
64
<0-255>
48
<0-255>
48
<0-255>
0
<0-31>
0
<0-31>
0
<0-31>
0
<0-31>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
20
<0-255>
20
<0-255>
20
<0-255>
35
<0-255>

Contents

Procedure

SYS When the value increases, the
background of the image (low density
SYS area) becomes harder to be printed
out.
SYS

1

SYS

1

SYS When the value increases, the image
becomes sharper. When the value
SYS decreases, the image becomes
softer.
SYS The smaller the value is, the less the
moire becomes.
SYS * The default value 0 is equivalent to
16 (center value).
SYS When the value increases, the image
becomes darker.
SYS

1

SYS

1

SYS When the value increases, the
background becomes darker.
SYS When the value increases, the image
of the “light” steps becomes lighter.
SYS

1

SYS

1

SYS Sets the changing amount by 1 step
at background adjustment. When the
value increases, the background of
the “light” steps becomes lighter.
20
SYS When the value increases, the image
<0-255>
of the “dark” steps becomes darker.
SYS
20
<0-255>
SYS
20
<0-255>
SYS Sets the changing amount by 1 step
20
at background adjustment. When the
<0-255>
value increases, the background of
the “dark” steps becomes darker.
128
SYS When the value increases, the image
<0-255>
becomes darker.
SYS
128
<0-255>
SYS
128
<0-255>

1
1

1
1
1
1
1

1
1

1

1
1
1
1

1
1
1

2 - 57 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Adjustment mode (05)
Code
880-0
880-1
880-2
881-0
881-1
881-2
882-0
882-1
882-2
883-0
883-1
883-2
884

976

1000
1001
1002
1003
1010-0
1010-1
1010-2

Default
ProceFunc- 
L
128
SCN
SYS When the value increases, the density 4
(black) <0-255>
in the target area becomes higher.
M
SYS L : Low density area
4
SCN
128
(black) <0-255>
M : Medium density area
H
SYS H : High density area
4
SCN
128
(black) <0-255>
Image Adjustment of
L
SYS
4
SCN
128
(black) <0-255>
gamma balance
M
SYS
4
SCN
128
(Text)
(black) <0-255>
H
SYS
4
SCN
128
(black) <0-255>
Image Adjustment of
L
SYS
4
SCN
128
(black) <0-255>
gamma balance
M
SYS
4
SCN
128
(Photo)
(black) <0-255>
H
SYS
4
SCN
128
(black) <0-255>
Image Adjustment of
L
SYS
4
SCN
128
(black) <0-255>
gamma balance
M
SYS
4
SCN
128
(Gray scale)
(black) <0-255>
H
SYS
4
SCN
128
(black) <0-255>
Image Reproduction ratio fine
SYS When the value increases by “1”, the 1
SCN
128
adjustment of primary
reproduction ratio of primary scanning
(black) <0-255>
scanning direction
direction increases by approx. 0.1%.
Effective with the resolution other
than 600 dpi.
Mainte- Equipment number (serial
ALL
SYS When this adjustment is performed
1
nance number) display
with this code, the setting code (08995) is also performed automatically.
(10 digits)
Image Automatic
PRT
SYS Adjusts the gradation reproduction
7
PS
gamma
for each color, Y, M, C and K.
/600x600dpi (color)
SYS
7
PRT
adjustment
PS
/1200x600dpi (color)
SYS
7
PRT
PCL
/600x600dpi (color)
SYS
7
PRT
PCL
/1200x600dpi (color)
Image Color balance
L
128
SYS The target color, mode and density
4
PRT
(color) <0-255>
adjustment for “Y”
area become darker as the value
M
SYS increases.
4
PRT
128
(PS/600x600dpi/
(color) <0-255>
Smooth)
L : Low density area
H
SYS M : Medium density area
4
PRT
128
(color) <0-255>
H : High density area

ClassifiItems
cation
Image Adjustment of
gamma balance
(Text/Photo)

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 58

November 2003 © TOSHIBA TEC

Adjustment mode (05)
ClassifiItems
cation
1011-0 Image Color balance
adjustment for “M”
1011-1
(PS/600x600dpi/
Smooth)
1011-2
Code

1012-0

Image

1012-1

Color balance
adjustment for “C”
(PS/600x600dpi/
Smooth)

1012-2
1013-0

Image

Color balance
adjustment for “K”
(PS/600x600dpi/
Smooth)

1013-2
Image

Color balance
adjustment for “Y”
(PS/600x600dpi/
Detail)

1014-2
Image

Color balance
adjustment for “M”
(PS/600x600dpi/
Detail)

1015-2
Image

Color balance
adjustment for “C”
(PS/600x600dpi/
Detail)

1016-2
Image

Color balance
adjustment for “K”
(PS/600x600dpi/
Detail)

1017-2

1018-1

L
M

L
M

L
M

L
M
H

1017-1

1018-0

M

H

1016-1

1017-0

L

H

1015-1

1016-0

H

H

1014-1

1015-0

M

H

1013-1

1014-0

L

L
M
H

Image

Color balance
adjustment for “Y”
(PS/1200x600dpi/
Smooth)

1018-2

November 2003 © TOSHIBA TEC

L
M
H

Default
Func- 
PRT
128
SYS The target color, mode and density
(color) <0-255>
area become darker as the value
SYS increases.
PRT
128
(color) <0-255>
L : Low density area
SYS M : Medium density area
PRT
128
(color) <0-255>
H : High density area
SYS
PRT
128
(color) <0-255>
SYS
PRT
128
(color) <0-255>
SYS
PRT
128
(color) <0-255>
SYS
PRT
128
(color) <0-255>
SYS
PRT
128
(color) <0-255>
SYS
PRT
128
(color) <0-255>
SYS
PRT
128
(color) <0-255>
SYS
PRT
128
(color) <0-255>
SYS
PRT
128
(color) <0-255>
SYS
PRT
128
(color) <0-255>
SYS
PRT
128
(color) <0-255>
SYS
PRT
128
(color) <0-255>
SYS
PRT
128
(color) <0-255>
SYS
PRT
128
(color) <0-255>
SYS
PRT
128
(color) <0-255>
SYS
PRT
128
(color) <0-255>
SYS
PRT
128
(color) <0-255>
SYS
PRT
128
(color) <0-255>
SYS
PRT
128
(color) <0-255>
SYS
PRT
128
(color) <0-255>
SYS
PRT
128
(color) <0-255>

Procedure

4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4

2 - 59 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Adjustment mode (05)
Code

Classification

1019-0

Image

1019-1

Color balance
adjustment for “M”
(PS/1200x600dpi/
Smooth)

1019-2
1020-0

Image

Color balance
adjustment for “C”
(PS/1200x600dpi/
Smooth)

1020-2
Image

Color balance
adjustment for “K”
(PS/1200x600dpi/
Smooth)

1021-2
Image

Color balance
adjustment for “Y”
(PS/1200x600dpi/
Detail)

1022-2
Image

Color balance
adjustment for “M”
(PS/1200x600dpi/
Detail)

1023-2
Image

Color balance
adjustment for “C”
(PS/1200x600dpi/
Detail)

1024-2
Image

Color balance
adjustment for “K”
(PS/1200x600dpi/
Detail)

1025-2

1026-1
1026-2

M

L
M

L
M

L
M
H

1025-1

1026-0

L

H

1024-1

1025-0

M

H

1023-1

1024-0

L

H

1022-1

1023-0

M

H

1021-1

1022-0

L

H

1020-1

1021-0

Default
Func- 

Items

L
M
H

Image

Color balance
adjustment for “Y”
(PCL/600x600dpi/
Smooth)

L
M
H

PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)

128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 60

Contents

Procedure

SYS The target color, mode and density
area become darker as the value
SYS increases.
L : Low density area
SYS M : Medium density area
H : High density area
SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

4
4
4

November 2003 © TOSHIBA TEC

Adjustment mode (05)
Code

Classification

1027-0

Image

1027-1

Color balance
adjustment for “M”
(PCL/600x600dpi/
Smooth)

1027-2
1028-0

Image

Color balance
adjustment for “C”
(PCL/600x600dpi/
Smooth)

1028-2
Image

Color balance
adjustment for “K”
(PCL/600x600dpi/
Smooth)

1029-2
Image

Color balance
adjustment for “Y”
(PCL/600x600dpi/
Detail)

1030-2
Image

Color balance
adjustment for “M”
(PCL/600x600dpi/
Detail)

1031-2
Image

Color balance
adjustment for “C”
(PCL/600x600dpi/
Detail)

1032-2
Image

Color balance
adjustment for “K”
(PCL/600x600dpi/
Detail)

1033-2

1034-1
1034-2

M

L
M

L
M

L
M
H

1033-1

1034-0

L

H

1032-1

1033-0

M

H

1031-1

1032-0

L

H

1030-1

1031-0

M

H

1029-1

1030-0

L

H

1028-1

1029-0

Default
Func- 

Items

L
M
H

Image

Color balance
adjustment for “Y”
(PCL/
1200x600dpi/
Smooth)

November 2003 © TOSHIBA TEC

L
M
H

PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)

128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>

Contents

Procedure

SYS The target color, mode and density
area become darker as the value
SYS increases.
L : Low density area
SYS M : Medium density area
H : High density area
SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

4
4
4

2 - 61 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Adjustment mode (05)
Code

Classification

1035-0

Image

1035-1
1035-2
1036-0

Image

1036-1
1036-2
1037-0

Image

1037-1
1037-2
1038-0

Image

1038-1
1038-2
1039-0

Image

1039-1
1039-2
1040-0

Image

1040-1
1040-2
1041-0

Image

1041-1
1041-2
1046-0

Image

1046-1
1047-0
1047-1

Image

Default
Func- 

Items
Color balance
adjustment for “M”
(PCL/
1200x600dpi/
Smooth)
Color balance
adjustment for “C”
(PCL/
1200x600dpi/
Smooth)
Color balance
adjustment for “K”
(PCL/
1200x600dpi/
Smooth)
Color balance
adjustment for “Y”
(PCL/
1200x600dpi/
Detail)
Color balance
adjustment for “M”
(PCL/
1200x600dpi/
Detail)
Color balance
adjustment for “C”
(PCL/
1200x600dpi/
Detail)
Color balance
adjustment for “K”
(PCL/
1200x600dpi/
Detail)
Adjustment of
maximum toner
amount
(Plain paper)
Adjustment of
maximum toner
amount
(Thick paper 1)

L
M
H
L
M
H
L
M
H
L
M
H
L
M
H
L
M
H
L
M
H
PS
PCL
PS
PCL

PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)

128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
255
<0-255>
255
<0-255>
255
<0-255>
255
<0-255>

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 62

Contents

Procedure

SYS The target color, mode and density
area become darker as the value
SYS increases.
L : Low density area
SYS M : Medium density area
H : High density area
SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS When the value decreases, the
image becomes lighter.
SYS Note:
When the value increases, the image
SYS offsetting may occur.

4

SYS

4

4
4
4

4
4

November 2003 © TOSHIBA TEC

Adjustment mode (05)
Code

Classification

1048-0

Image

1048-1
1049-0

Image

1049-1
1050-0

Image

1050-1
1055

Image

1056

Default
Func- 

Items
Adjustment of
maximum toner
amount
(Thick paper 2)
Adjustment of
maximum toner
amount
(Thick paper 3)
Adjustment of
maximum toner
amount
(OHP film)
Upper limit
in toner
saving mode

PS
PCL
PS
PCL
PS
PCL

1057
1058

PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
SCN
(color)

1060

Image

Reproduction ratio fine
adjustment of primary
scanning direction

1065

Image

Judgment threshold for ACS

SCN
(color)

1066

Image

Judgment threshold for ACS
on original set on the RADF

1070

Image

Fine adjustment
of background

1071

Printed
image
Photo

1072
1075

Image

Fine adjustment
of black density

1076

1081
1082

Text
Printed
image
Photo

1077

1080

Text

Image

RGB conversion Text
method selection
Printed
image
Photo

November 2003 © TOSHIBA TEC

255
<0-255>
255
<0-255>
255
<0-255>
255
<0-255>
200
<0-255>
200
<0-255>
176
<0-255>
176
<0-255>
176
<0-255>
176
<0-255>
128
<0-255>

Contents

Procedure

SYS When the value decreases, the
image becomes lighter.
SYS Note:
When the value increases, the image
SYS offsetting may occur.

4

SYS

4

SYS

4

SYS

4

SYS When the value decreases, the
printing density becomes lighter.
SYS

1

SYS

1

SYS

1

4
4

1

1

SCN
(color)

SYS When the value increases by “1”, the
reproduction ratio of primary scanning
direction increases by approx. 0.1%.
Effective with the resolution other
than 600 dpi.
70
SYS When the value increases, originals
<0-255>
tend to be judged as monochrome,
and when the value decreases, they
70
SYS tend to be judged as color in auto<0-255>
color mode.

SCN
(color)
SCN
(color)
SCN
(color)
SCN
(color)
SCN
(color)
SCN
(color)
SCN
(color)
SCN
(color)
SCN
(color)

0
<0-50>
0
<0-50>
0
<0-50>
0
<0-4>
0
<0-4>
0
<0-4>
0
<0-3>
0
<0-3>
0
<0-3>

SYS Adjusts the level of background. When
the value increases, the background
SYS becomes more brightened.

1

SYS

1

SYS Adjusts the black density of the
scanned image. When the value
SYS increases, the black density becomes
darker.
SYS

1

SYS Sets the color space format of the
output image.
SYS 0: sRGB 1: AppleRGB
2: ROMMRGB 3: AdobeRGB
SYS

1

1

1

1

1
1

1
1

2 - 63 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Adjustment mode (05)
Code

Classification

1086

Image

Default
Func- 

Items
Text

SCN
(color)

0
<0-31>

1087

Printed
image

SCN
(color)

0
<0-31>

1088

Photo

SCN
(color)

0
<0-31>

Text
/Photo
Text

PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)

128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
20
<0-255>
20
<0-255>
20
<0-255>
20
<0-255>
20
<0-255>
20
<0-255>
20
<0-255>
20
<0-255>
20
<0-255>
20
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>

1550

Image

1551
1552

Sharpness
adjustment

Density adjustment “manual
density” fine
adjustment/Center
value

1553

Printed
image
Photo

1554

Map

1560

Image

1561
1562

Density adjustment “manual
density” fine
adjustment/Dark
step value

Text
/Photo
Text

1563

Printed
image
Photo

1564

Map

1570

Image

1571
1572

Density adjustment “manual
density” fine
adjustment/Light
step value

Text
/Photo
Text

1573

Printed
image
Photo

1574

Map

1580
1581
1582

Image

Density adjustment “automatic
density” fine
adjustment

Text
/Photo
Text

1583

Printed
image
Photo

1584

Map

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 64

Contents

Procedure

SYS When the value increases, the image
becomes sharper. When the value
decreases, the image becomes
SYS softer.
The smaller the value is, the less the
moire becomes.
SYS * The default value 0 is equivalent to
16 (center value).

1

SYS When the value increases, the image
becomes darker.
SYS

1

SYS

1

SYS

1

SYS

1

SYS Sets the changing amount by 1 step
at the density adjustment.
SYS When the value increases, the image
of the “dark” steps becomes darker.
SYS

1

SYS

1

SYS

1

SYS Sets the changing amount by 1 step
at the density adjustment.
SYS When the value increases, the image
of the “light” steps becomes lighter.
SYS

1

SYS

1

SYS

1

SYS When the value increases, the image
becomes darker.
SYS

1

SYS

1

SYS

1

SYS

1

1

1

1

1
1

1
1

1

November 2003 © TOSHIBA TEC

Adjustment mode (05)
Code

Classification

1612

Image

1613

Adjustment of
maximum toner
amount

1614
1615
1616
1630

Image

1631

Default
Func- 

Items

Maximum text
density adjustment

Plain
paper
Thick
paper 1
Thick
paper 2
Thick
paper 3
OHP film
Y
M

1632

C

1633

K

1642

Image

Automatic gamma Color/
adjustment
Black

1643

Color

1675

Image

Judgment threshold for ACS

1676

Image

1688

Image

Judgment threshold for ACS
on original set on the RADF
Text
Automatic
offsetting adjust- /Photo
Text
ment for background processing (background Printed
image
density)
Photo

1689
1690
1691
1692
1693
1694
1695

Map
Image

Automatic
offsetting adjustment for background processing (text density)

Text
/Photo
Text

1696

Printed
image
Photo

1697

Map

November 2003 © TOSHIBA TEC

PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC

PPC

PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)

255
<0-255>
249
<0-255>
237
<0-255>
237
<0-255>
249
<0-255>
5
<0-10>
5
<0-10>
5
<0-10>
5
<0-10>
-

Contents

Procedure

SYS When the value decreases, the
image becomes lighter.
SYS Note:
When the value increases, image
SYS offsetting may occur.

1

SYS

1

SYS

1

SYS When the value increases by “1”, the
maximum text density of each color
SYS becomes darker.

1

SYS

1

SYS

1

SYS Automatic adjustment of gradation
reproduction in the Full Color Mode
(each color of Y, M, C and K) and
Black Mode.
SYS Automatic adjustment of gradation
reproduction in the Full Color Mode
(each color of Y, M, C and K).
70
SYS When the value increases, originals
<0-255>
tend to be judged as black, and when
SYS the value decreases, they tend to be
70
<0-255>
judged as color in auto-color mode.
SYS When the value increases, the
128
<0-255>
background becomes darker.
SYS
128
<0-255>
SYS
128
<0-255>
SYS
128
<0-255>
SYS
128
<0-255>
SYS When the value increases, the text
128
<0-255>
becomes darker.
SYS
128
<0-255>
SYS
128
<0-255>
SYS
128
<0-255>
SYS
128
<0-255>

1
1

1

7

7

1
1
1
1
1
1
1
1
1
1
1
1

2 - 65 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Adjustment mode (05)
Code

Classification

1698

Image

1699
1700

Default
Func- 

Items
Manual offsetting
adjustment for
background
processing
(background
density)

Text
/Photo
Text

1701

Printed
image
Photo

1702

Map

1708

Image

1709
1710

Manual offsetting
adjustment for
background
processing (text
density)

Text
/Photo
Text

1711

Printed
image
Photo

1712

Map

1725

Image

Text/Photo reproduction
level adjustment

1737

Image

Sharpness
adjustment / Full
Color Mode

1738
1739

Text
/Photo
Text

1740

Printed
image
Photo

1741

Map

1757

Image

Sharpness adjustment /Auto
Color Mode (Text/Photo)

Contents

PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)

128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
128
<0-255>
0
<0-5>

PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)

0
<0-31>
0
<0-31>
0
<0-31>
SYS *The default value 0 is equivalent to
0
<0-31>
16 (center value).
SYS
0
<0-31>
EUR: 0 SYS When the value increases, the image
becomes sharper. When the value
UC: 0
decreases, the image becomes
JAPN: 22
softer. The smaller the value is, the
<0-31>
less the moire becomes.
* The default value 0 is equivalent to
16(center value).

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 66
04/10

Procedure

SYS When the value increases, the
background becomes darker.
SYS

1

SYS

1

SYS

1

SYS

1

SYS When the value increases, the text
becomes darker.
SYS

1

SYS

1

SYS

1

SYS

1

SYS 0: Default
1: Photo oriented 2 (The printed image
reproduction level higher than that
of the Photo oriented 1)
2: Photo oriented 1 (The printed image
reproduction level higher than that
of the Default)
3: Equivalent to the Default
4: Text oriented 1 (The text reproduction level higher than that of the Default)
5: Text oriented 2 (The text reproduction level higher than that of the Text
oriented 1)
SYS When the value increases, the image
becomes sharper. When the value deSYS creases, the image becomes softer.
The smaller the value is, the less the
SYS moire becomes.

1

1

1

1
1
1
1
1
1

November 2003 © TOSHIBA TEC

Adjustment mode (05)
Code
1761
1769

ClassifiItems
cation
Image Black reproduction switching
Image

Setting for
highlighter

Vivid

1770

Clear

1771

Warm

1772

Cool

1779-0

Image

1779-1

Color balance
adjustment for “Y”
(Text/Photo)

1779-2
1780-0

Image

Color balance
adjustment for “Y”
(Text)

1780-2
Image

Color balance
adjustment for “Y”
(Printed image)

1781-2
Image

Color balance
adjustment for “Y”
(Photo)

1782-2
Image

Color balance
adjustment for “Y”
(Map)

1783-2
Image

Color balance
adjustment for “M”
(Text/Photo)

1784-2

1785-1

M

L
M

L
M
H

1784-1

1785-0

L

H

1783-1

1784-0

M

H

1782-1

1783-0

L

H

1781-1

1782-0

M
H

1780-1

1781-0

L

L
M
H

Image

Color balance
adjustment for “M”
(Text)

1785-2

November 2003 © TOSHIBA TEC

L
M
H

Default
ProceFunc- 
PPC
SYS 0: Default
1
0
(color)
<0-1>
1: Black reproduction oriented
SYS Sets the reproduction mode for
1
PPC
0
(color)
<0-2>
highlighter for four types of one touch
SYS adjustment.
1
PPC
0
(color)
<0-2>
0: Default
SYS 1: Highlighter 1
1
PPC
0
(color)
<0-2>
2: Highlighter 2
SYS
1
PPC
0
(color)
<0-2>
SYS The target color, mode and density
4
PPC
128
(color) <0-255>
area become darker as the value
SYS increases.
4
PPC
128
(color) <0-255>
L : Low density area
SYS M : Medium density area
4
PPC
128
(color) <0-255>
H : High density area
SYS
4
PPC
128
(color) <0-255>
SYS
4
PPC
128
(color) <0-255>
SYS
4
PPC
128
(color) <0-255>
SYS
4
PPC
128
(color) <0-255>
SYS
4
PPC
128
(color) <0-255>
SYS
4
PPC
128
(color) <0-255>
SYS
4
PPC
128
(color) <0-255>
SYS
4
PPC
128
(color) <0-255>
SYS
4
PPC
128
(color) <0-255>
SYS
4
PPC
128
(color) <0-255>
SYS
4
PPC
128
(color) <0-255>
SYS
4
PPC
128
(color) <0-255>
SYS
4
PPC
128
(color) <0-255>
SYS
4
PPC
128
(color) <0-255>
SYS
4
PPC
128
(color) <0-255>
SYS
4
PPC
128
(color) <0-255>
SYS
4
PPC
128
(color) <0-255>
SYS
4
PPC
128
(color) <0-255>

2 - 67 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
05/05

Adjustment mode (05)
ClassifiItems
cation
1786-0 Image Color balance
adjustment for “M”
1786-1
(Printed image)

M

1786-2

H

Code

1787-0

Image

1787-1

Color balance
adjustment for “M”
(Photo)

1787-2
1788-0

Image

Color balance
adjustment for “M”
(Map)

1788-2
Image

Color balance
adjustment for “C”
(Text/Photo)

1789-2
Image

Color balance
adjustment for “C”
(Text)

1790-2
Image

Color balance
adjustment for “C”
(Printed image)

1791-2
Image

Color balance
adjustment for “C”
(Photo)

1792-2

1793-1
1793-2

L
M

L
M

L
M
H

1792-1

1793-0

M

H

1791-1

1792-0

L

H

1790-1

1791-0

M

H

1789-1

1790-0

L

H

1788-1

1789-0

L

L
M
H

Image

Color balance
adjustment for “C”
(Map)

L
M
H

Default
Func- 
PPC
SYS The target color, mode and density
128
(color) <0-255>
area become darker as the value
SYS increases.
PPC
128
(color) <0-255>
L : Low density area
SYS M : Medium density area
PPC
128
(color) <0-255>
H : High density area
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 68

Procedure

4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4

November 2003 © TOSHIBA TEC

Adjustment mode (05)
ClassifiItems
cation
1794-0 Image Color balance
adjustment for “K”
1794-1
(Text/Photo)

M

1794-2

H

Code

1795-0

Image

1795-1

Color balance
adjustment for “K”
(Text)

1795-2
1796-0

Image

Color balance
adjustment for “K”
(Printed image)

1796-2
Image

Color balance
adjustment for “K”
(Photo)

1797-2

1798-1

L
M

L
M
H

Image

Color balance
adjustment for “K”
(Map)

1798-2
1800-0

M

H

1797-1

1798-0

L

H

1796-1

1797-0

L

L
M
H

Image Upper limit value
control of contrast voltage

Y

1800-1

M

1800-2

C

1800-3

K

1801-0

Image Lower limit value
control of contrast voltage

Y

1801-1

M

1801-2

C

1801-3

K

November 2003 © TOSHIBA TEC

Default
Func- 
PPC
128
SYS The target color, mode and density
(color) <0-255>
area become darker as the value
SYS increases.
PPC
128
(color) <0-255>
L : Low density area
SYS M : Medium density area
PPC
128
(color) <0-255>
H : High density area
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
SYS
PPC
128
(color) <0-255>
M Sets the upper limit value of the
ALL
650
<0-999>
contrast voltage at the image quality
ALL
M control. (Unit: V)
650
<0-999>
ALL
M
650
<0-999>
ALL
M
600
<0-999>
ALL
M Sets the lower limit value of the
120
<0-999>
contrast voltage at the image quality
ALL
M control. (Unit: V)
120
<0-999>
ALL
M
120
<0-999>
ALL
M
120
<0-999>

Procedure

4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4
4

2 - 69 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
04/09

Adjustment mode (05)
ClassifiItems
cation
1802-0 Image Upper limit value
control of laser power
1802-1

M

1802-2

C

1802-3

K

Code

1803-0

Image Lower limit value
control of laser power

Y

Y

1803-1

M

1803-2

C

1803-3

K

1804-0
1804-1

Image Background
control voltage actual
value display

Y
M

1804-2

C

1804-3

K

1805-0
1805-1

Image Drum surface
control potential characteristic/slope
factor display

Y
M

1805-2

C

1805-3

K

1806-0
1806-1

Image Drum surface
control potential characteristic/offset
factor display

Y
M

1806-2

C

1806-3

K

1807-0
1807-1
1807-2
1807-3

Image Drum exposure
control voltage characteristic/slope factor
display (main
charger grid low
voltage area)

Y
M
C
K

Default
Func- 
ALL
800
M
<0-999>
ALL
M
800
<0-999>
ALL
M
800
<0-999>
ALL
M
800
<0-999>
ALL
M
350
<0-999>
ALL
M
350
<0-999>
ALL
M
350
<0-999>
ALL
M
350
<0-999>
ALL
M
125
<0-999>
ALL
M
125
<0-999>
ALL
M
125
<0-999>
ALL
M
125
<0-999>
ALL
M
979
<0-999>
ALL
M
979
<0-999>
ALL
M
979
<0-999>
ALL
M
990
<0-999>
ALL
M
-6
<-999-999>
ALL
M
-6
<-999-999>
ALL
M
-6
<-999-999>
ALL
M
-4
<-999-999>
ALL
M
58
<0-999>
ALL
M
58
<0-999>
ALL
M
58
<0-999>
ALL
M
60
<0-999>

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 70

Contents

Procedure

Sets the upper limit value of the laser
power at the image quality control.
(Unit: µW)

4
4
4
4

Sets the lower limit value of the laser
power at the image quality control.
(Unit: µW)

4
4
4
4

Displays the background voltage
when printing is operated. (Unit: V)

10
10
10
10

Displays the slope factor of the
approximate expression of the drum
surface potential to the main charger
grid voltage at the open-loop control.

10
10
10
10

Displays the offset factor of the
approximate expression of the drum
surface potential to the main charger
grid voltage at the open-loop control.

10
10
10
10

Displays the slope factor of the
approximate expression of the drum
exposure voltage to the main charger
grid voltage at the open-loop control.

10
10
10
10

November 2003 © TOSHIBA TEC

Adjustment mode (05)
Code
1808-0

Classification

Default
Func- 

Items
Y

ALL

M

ALL

C

ALL

K

ALL

Y

ALL

M

ALL

C

ALL

K

ALL

Y

ALL

M

ALL

C

ALL

K

ALL

Y

ALL

M

ALL

1811-2

C

ALL

1811-3

K

ALL

Y

ALL

M

ALL

1812-2

C

ALL

1812-3

K

ALL

Y

ALL

M

ALL

1813-2

C

ALL

1813-3

K

ALL

1808-1
1808-2

Image Drum exposure
control voltage characteristic/offset factor
display (main
charger grid low
voltage area)

1808-3
1809-0
1809-1
1809-2

Image Drum exposure
control voltage characteristic/slope factor
display (main
charger grid high
voltage area)

1809-3
1810-0
1810-1
1810-2

Image Drum exposure
control voltage characteristic/offset factor
display (main
charger grid high
voltage area)

1810-3
1811-0
1811-1

1812-0
1812-1

1813-0
1813-1

Image Contrast voltage/
control upper limit actual
value display

Image Contrast voltage/
control lower limit actual
value display

Image Display of
control background
voltage/upper limit
actual value

November 2003 © TOSHIBA TEC

35
<-999-999>
35
<-999-999>
35
<-999-999>
42
<-999-999>
49
<0-999>
49
<0-999>
49
<0-999>
53
<0-999>
41
<-999-999>
41
<-999-999>
41
<-999-999>
47
<-999-999>
500
<0-999>
500
<0-999>
500
<0-999>
600
<0-999>
120
<0-999>
120
<0-999>
120
<0-999>
120
<0-999>
170
<0-999>
170
<0-999>
170
<0-999>
170
<0-999>

M
M

Contents

Procedure

Displays the offset factor of the
approximate expression of the drum
exposure voltage to the main charger
grid voltage at the open-loop control.

10
10

M

10

M

10

M
M

Displays the slope factor of the
approximate expression of the drum
exposure voltage to the main charger
grid voltage at the open-loop control.

10
10

M

10

M

10

M
M

Displays the offset factor of the
approximate expression of the drum
exposure voltage to the main charger
grid voltage at the open-loop control.

10
10

M

10

M

10

M
M

Displays the upper limit value of the
contrast voltage when printing is
operated. (Unit: V)

10
10

M

10

M

10

M
M

Displays the lower limit value of the
contrast voltage when printing is
operated. (Unit: V)

10
10

M

10

M

10

M
M

Displays the upper limit value of the
background voltage when printing is
operated. (Unit: V)

10
10

M

10

M

10

2 - 71 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Adjustment mode (05)
Code

Classification

1814-0

Image
control

Default
Func- 

Items
Y

ALL

M

ALL

1814-2

C

ALL

1814-3

K

ALL

Y

ALL

M

ALL

1815-2

C

ALL

1815-3

K

ALL

Y

ALL

M

ALL

1816-2

C

ALL

1816-3

K

ALL

1814-1

1815-0

Image
control

1815-1

1816-0

Image
control

1816-1

Background
voltage/lower limit
actual value
display

Contrast voltage/
correction number
of time display

Laser power
correction/number
of time display

80
<0-999>
80
<0-999>
80
<0-999>
80
<0-999>
0
<0-255>
0
<0-255>
0
<0-255>
0
<0-255>
0
<0-255>
0
<0-255>
0
<0-255>
0
<0-255>
92
<0-255>

M
M

10

M
M

Displays the actual number of time
the contrast voltage has been
corrected at the closed-loop control.

10
10

M

10

M

10

M
M

Displays the actual number of time
the laser power has been corrected
at the closed-loop control.

10
10

M

10

M

10

PPC
(black)

1819

Image
control
Image
control

Laser power correcting
factor
Laser power actual value
display

PPC
100
(black) <100-255>
PRT
92
(black) <0-255>

M

Image Laser power correcting
PRT
100
control factor
(black) <100-255>
1822-0 Transfer 2nd transfer roller
Plain
ALL
100
paper
<0-255>
bias correction of
1822-1
ALL
Thick
88
trailing edge of
paper 1
<0-255>
paper
1822-2
ALL
Thick
90
paper 2
<0-255>
1822-3
ALL
Thick
90
paper 3
<0-255>
1822-4
OHP film ALL
90
<0-255>

M

04/05

10

M

Laser power actual value
display

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 72

10

10

Image
control

1821

Displays the lower limit value of the
background voltage when printing is
operated. (Unit: V)

Procedure

M

1817

1820

Contents

M

M

M
M

Displays the laser power value when
copying in the Black Mode.
(Bit value)
Perform the correction of the setting
05-1817. (Unit: %)
Displays the laser power value when
printing in the Black Mode.
(Bit value)
Perform the correction of the setting
05-1820. (Unit: %)
Corrects the 2nd transfer roller bias
output of the trailing edge of paper
(05-227, 229, 230, 231 and 232).
Correction factor: %

2

1
2

1
14
14

M

14

M

14

M

14

November 2003 © TOSHIBA TEC

Adjustment mode (05)
Code

Classification

Items

Default
Func- 

ALL
1823-0 Transfer Display of
Single
side
(black)
intermediate level
1823-1
Reverse ALL
of 2nd transfer
side at (black)
roller bias actual
duplexing
value of trailing
1823-2
ALL
Single
edge of paper
side
(color)
(Plain paper)
1823-3
Reverse ALL
side at (color)
duplexing
1825-0 Transfer Display of
ALL
Single
side
(black)
intermediate level
1825-1
Reverse ALL
of 2nd transfer
side at (black)
roller bias actual
duplexing
value of trailing
1825-2
ALL
Single
edge of paper
side
(color)
(Thick paper 1)
1825-3
Reverse ALL
side at (color)
duplexing
1826-0 Transfer Display of intermediate level
ALL
(black)
of 2nd transfer roller bias
1826-1
ALL
actual value of trailing edge
of paper (Thick paper 2)
(color)
1827-0 Transfer Display of intermediate level
ALL
(black)
of 2nd transfer roller bias
1827-1
ALL
actual value of trailing edge
of paper (Thick paper 3)
(color)
1828-0 Transfer Display of intermediate level
ALL
(black)
of 2nd transfer roller bias
1828-1
ALL
actual value of trailing edge
of paper (OHP film)
(color)
1829-0 Transfer 1st transfer roller
Thick
ALL
paper 2
bias correction at
1829-1
ALL
Thick
deceleration
paper 3
1829-2
ALL
OHP
film
1831 Transfer 1st transfer roller bias actual
ALL
value display at deceleration (black)
(Thick paper 2)
1832 Transfer 1st transfer roller bias actual
ALL
value display at deceleration (black)
(Thick paper 3)
1833 Transfer 1st transfer roller bias actual
ALL
value display at deceleration (black)
(OHP film)

November 2003 © TOSHIBA TEC

Contents

Procedure

Displays the value of 2nd transfer
roller bias when the actual printing is
operated.
(The value corrected in 05-1822 is
displayed.)

10

145
<0-255>
120
<0-255>

M

139
<0-255>
118
<0-255>

M

10

M

10

138
<0-255>
112
<0-255>

M

10

M

10

123
<0-255>
112
<0-255>

M

10

M

10

145
<0-255>
139
<0-255>
145
<0-255>
139
<0-255>
118
<0-255>
112
<0-255>
40
<0-100>
60
<0-100>
40
<0-100>
190
<0-255>

M

180
<0-255>

M

200
<0-255>

M

M

M
M

Displays the value of 2nd transfer
roller bias when the actual printing is
operated.
(The value corrected in 05-1822 is
displayed.)

10

10
10
10

M

10

M

10

M

10

M
M

Corrects the 1st transfer roller bias
output.
Correction factor: %

M
M

14
14
14

Displays the value of 1st transfer
roller bias at deceleration when the
actual printing is operated.
(The value corrected in 05-1829 is
displayed.)

2

2

2

2 - 73 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
04/05

Adjustment mode (05)
Default
Func- 

Code

Classification

1834

Transfer 1st transfer roller bias output ALL
adjustment in low-speed
(color)
color printing
(Plain paper / Thick paper 1)

175
<0-255>

M

1835

Transfer 1st transfer roller bias
ALL
offsetting in low-speed color (color)
printing
(Plain paper / Thick paper 1)

5
<0-10>

M

1836

Transfer 1st transfer roller bias actual
ALL
value display in low-speed
(color)
color printing
(Plain paper / Thick paper 1)

175
<0-255>

M

1837

Transfer 1st transfer roller bias output ALL
adjustment
(black)
(Tab paper)

135
<0-225>

M

135
<0-225>
140
<0-225>
145
<0-225>
150
<0-225>
100
<0-100>

M

90
<0-100>

M

Items

1838-0 Transfer 1st transfer roller
bias output
1838-1
adjustment
(Tab paper)
1838-2

ALL
(color)
M
ALL
(color)
C
ALL
(color)
1838-3
K
ALL
(color)
1839-0 Transfer 2nd transfer roller Intermedi- ALL
bias correction of ate level
bias of
leading/trailing
trailing
edge of paper
edge
(Tab paper)
1839-1
ALL
Bias of
leading/
trailing
edge
Y

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 74
04/10

M
M

Contents

Procedure

Adjusts the output value of the 1st
transfer roller bias when the transfers
of all colors (Y, M, C and K) have
finished. When the value decreases,
the 1st transfer roller bias output
increases.
This adjustment is valid only when
the value of the code 08-497 is “1”
(6 pages/minute).
Sets the offset amount of the 1st
transfer roller bias when the transfers
of all colors (Y, M, C and K) have
finished.
This adjustment is valid only when
the value of the code 08-497 is “1”
(6 pages/minute).
0: -500 V 1: -400 V
2: -300 V
3: -200 V 4: -100 V
5: 0 V
6: +100 V 7: +200 V 8: +300 V
9: +400 V 10: +500 V
Displays the actual value of the 1st
transfer roller bias when the transfers
of all colors (Y, M, C and K) have
finished.
This adjustment is valid only when the
value of the code 08-497 is “1”
(6 pages/minute).
As the value decreases, the 1st
transfer roller bias output increases
correspondingly.
The adjustment value becomes
effective when the Setting Mode (08541, 549 and 551) is 0 (invalid).
As the value decreases, the 1st
transfer roller bias output increases
correspondingly.
The adjustment value becomes
effective when the Setting Mode (08541, 549 and 551) is 0 (invalid).

1

M
M

1

2

3

14
14
14
14

Corrects the 2nd transfer roller bias
output of leading/trailing edge of
paper (05-1840).
(Correcting factor: %)

14

14

November 2003 © TOSHIBA TEC

Adjustment mode (05)
Code

Classification

Default
Func- 

Items

Contents

Procedure

As the value decreases, the 2nd
transfer roller bias output increases
correspondingly.
The adjustment value becomes
effective when the Setting Mode (08544, 549 and 551) is 0 (invalid).
Sets the offset amount of 2nd transfer
roller bias.
0: -500V 1: -400V
2: -300V
3: -200V 4: -100V
5: 0V
6: +100V 7: +200V 8: +300V
9: +400V 10: +500V
Displays the value of 2nd transfer
roller bias on the leading/trailing edge
of paper when printing is performed.
(The value corrected in 05-1839 is
displayed.)

14

1840-0 Transfer 2nd transfer roller bias
output adjustment
(Tab paper)
1840-1

143
ALL
(black) <0-158>

M

ALL
(color)

137
<0-158>

M

1841-0 Transfer 2nd transfer roller bias
offsetting adjustment
(Tab paper)
1841-1

ALL
(black)

5
<0-10>

M

ALL
(color)

5
<0-10>

M

1842-0 Transfer Actual value
Intermedisplay of 2nd
diate
transfer roller bias level bias
of leading/trailing of trailing
edge
edge of paper
1842-1
Bias of
(Tab paper)
leading/
trailing
edge
1842-2
Intermediate
level bias
of trailing
edge
1842-3
Bias of
leading/
trailing
edge
1843 Transfer 1st transfer roller bias actual
value display
(Tab paper)
1844-0 Transfer 1st transfer roller
Y
bias actual value
1844-1
M
display
(Tab paper)
1844-2
C

ALL
143
(black) <0-225>

M

ALL
145
(black) <0-225>

M

10

ALL
(color)

137
<0-225>

M

10

ALL
(color)

140
<0-225>

M

10

ALL
135
(black) <0-225>

M

Displays the value of 1st transfer
roller bias when printing is operated.

2

ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(black)
ALL
(color)

M

Displays the value of 1st transfer
roller bias when printing is operated.

10

1844-3
1845-0 Transfer 2nd transfer roller bias
actual value display
1845-1
(Tab paper)

November 2003 © TOSHIBA TEC

K

135
<0-225>
140
<0-225>
145
<0-225>
150
<0-225>
143
<0-158>
137
<0-158>

14

4

4

10

M

10

M

10

M

10

M
M

Displays the value of 2nd transfer
roller bias when printing is operated.

10
10

2 - 75 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
04/10

2.2.5 Setting mode (08)
The items in the setting code list can be set or changed in this setting mode (08).

Procedure 1
[CANCEL]
[0][8]
[POWER]

[Digital key]
(Code)

[Digital key]
*[FUNCTION CLEAR]
Sets or
changes value

[START]

(

)

[ENTER]
[POWER] OFF/ON
or
(Exit)
[INTERRUPT]
(Stores value in RAM)

[CLEAR]
(Corrects value)
*Press [FUNCTION CLEAR] to enter minus (-).

Procedure 2
[0][8]
[POWER]

[Digital key]
(Code)

[START]

(

[ENTER]
or
[INTERRUPT]
Adjustment value
cannot be changed

[POWER]OFF/ON
(Exit)

)

Procedure 3
[0][8]
[POWER]

[Digital key]
(Code)

[START]

[ENTER]
or
(Automatic setting)
[INTERRUPT]
(Stores value in RAM)

[POWER] OFF/ON
(Exit)

[CANCEL] or [CLEAR]

Procedure 4
[CANCEL]
[START]
[0][8]
[POWER]

[Digital key]
(Code)

[START]

[Digital key]
(Sub-code)

[ENTER]
or
[START]
[Digital key]
[INTERRUPT]
* [FUNCTION CLEAR]
(Stores value
Sets or
in RAM)
changes value

[CLEAR]
(Corrects value)

[POWER]
OFF/ON
(Exit)

[CLEAR]
(Corrects value)
* Press [FUNCTION CLEAR] to enter minus (-).

Procedure 5
[CANCEL]
[0][8]
[POWER]

[Digital key]
(Code)

[START]

[ENTER]
[Digital key]
[POWER] OFF/ON
or
*[HELP]
(Exit)
[INTERRUPT]
Sets or
(Stores value in RAM)
changes value
[CLEAR]
(Corrects value)
*Press [HELP] to enter - .

(

)

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 76
04/05

November 2003 © TOSHIBA TEC

Procedure 7
[CANCEL]
[0][8]
[POWER]

[Digital key]
(Code)

[Digital key]
(Setting)

[START]

[ENTER]
or
(HDD formatting)
[INTERRUPT]
(Stores value in RAM)

[POWER] OFF/ON
(Exit)

[CLEAR]
(Corrects value)

Procedure 9
[CANCEL]
[0][8]
[POWER]

[Digital key]
(Code)

[Select button]

[START]

[ENTER]
[POWER] OFF/ON
or
(Exit)
[INTERRUPT]
(Stores value in RAM)

[CLEAR]
(Corrects value)

Procedure 10
[CANCEL]
[0][8]
[POWER]

[Digital key]
(Code)

[START]

[Digital key]
(1st setting)

[START]

[ENTER]
[POWER]
or
OFF/ON
[INTERRUPT]
(Exit)
(Stores value in RAM)
[CLEAR]
(Corrects value)

[Digital key]
(2nd setting)

[CLEAR]
(Corrects value)

Procedure 11 and 12
[CANCEL]
[0][8]
[POWER]

[Digital key]
(Code)

[Digital key]
or
[POWER] OFF/ON
[ENTER]
[START]
[Software keyboard] *2(Stores value in RAM)
(Exit)
*1 [MONITOR/PAUSE]
Sets or
changes value [CLEAR]
(Corrects value)

(

)

*1. Press [MONITOR/PAUSE] to enter "-", when
entering telephone number.
*2. The data are stored in SYS-RAM in procedure
11 and stored in NIC-RAM in procedure 12.

Procedure 14
[CANCEL]
[0][8]
[POWER]

[Digital key]
(Code)

[START]

[Digital key]
(Sub-code)

[START]

[ENTER]
or
[INTERRUPT]

[POWER]
OFF/ON
(Exit)

Adjustment value
cannot be changed
[CLEAR]
(Corrects value)
November 2003 © TOSHIBA TEC

2 - 77 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Notes:
1. The digit after the hyphen in “Code” of the following table is a sub code.
2. In “RAM”, the NVRAM of the board in which the data of each code is stored is indicated. “M” stands for
the LGC board, “SYS” and “UTY” stands for the SYS board and “NIC” stands for the NIC board.
Setting mode (08)

200

ClassifiItems
cation
General Date and time setting

201

General Destination selection

202

User Counter installed externally
interface

203

General Line adjustment mode

204

User Auto-clear timer setting
interface

205

User Auto power save mode timer
interface setting

206

User Auto Shut Off Mode timer
interface setting (Sleep Mode)

Code

Default
Func- 
ALL
- Year/month/date/day/hour/minute/
5
<13 digits>
second
Example: 03 07 0 13 13 27 48
“Day” - “0” is for “Sunday”. Proceeds Monday through Saturday from “1” to “6”.
ALL
EUR: 0
M 0: EUR 1: UC
1
UC: 1
2: JPN
3: Other
JPN: 2
<0-3>
ALL
M 0: No external counter
1
0
1: Coin controller
<0-4>
2: Copy key card
3: Key copy counter
4: Key card for OEM1
ALL
0
M 0: For factory shipment 1: For line
1
<0-1>
*Field: “0” must be selected
ALL
SYS Timer to return the equipment to the
1
3
<0-10>
default settings when the [START]
button is not pressed after the
function and the mode are set
0: Not cleared
1 to 10: Set number x 15 sec.
ALL
11
SYS Timer to automatically switch to the
1
<0, 6-15>
energy saving mode when the
equipment has not been used
0: Invalid 6: 3min.
7: 4min.
8: 5min.
9: 7min.
10: 10min.
11: 15min. 12: 20min. 13: 30min.
14: 45min. 15: 60min.
ALL
Refer to SYS Timer to enter the Sleep Mode
1
content
automatically when the equipment
<0-20>
has not been used
0: 3min.
1: 5min.
2: 10min.
3: 15min.
4: 20min. 5: 25min.
6: 30min.
7: 40min. 8: 50min.
9: 60min.
10: 70min. 11: 80min.
12: 90min. 13: 100min. 14: 110min.
15: 120min. 16: 150min. 17: 180min.
18: 210min. 19: 240min.
20: Not used

e-STUDIO3511: 9
e-STUDIO4511: 12

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 78
04/09

November 2003 © TOSHIBA TEC

Setting mode (08)
Code
207
209

210

216

217

218

219

220

ClassifiItems
cation
User Highlighting display on LCD
interface
User Default setting of filing
interface format when E-mailing
(common in all color modes)
Paper Paper size (A6-R)
feeding feeding/widthwise direction
Paper Tab paper print
feeding Tab width setting (Bypass
feeding)
Paper Tab paper print
feeding Shift width setting (Bypass
feeding)
User Default setting of filing
interface format when storing files (at
color/ACS modes)
User Default setting of filing
interface format when storing files (at
black mode)
User Language displayed at
interface power-ON

Default
Func- 
ALL
0
SYS 0: Black letter on white background
<0-1>
1: White letter on black background
ALL
SYS 0:TIFF (Multi)
0
1:PDF
(color)
<0-1>
PRT

ALL

ALL

1

148/105 M
<148-432/
105-297>
SYS
130
<100-200>

10

1300
SYS
<0-3000>

1

1

1
<0-3>

SYS 0: TIFF (Multi)
3:TIFF (Single)

1: PDF 2: JPG

1

ALL
(black)

0
<0-3>

SYS 0: TIFF (Multi)
3:TIFF (Single)

1: PDF

1

ALL

EUR: 0
UC: 0
JPN: 5
<0-6>
EUR: 0
UC: 0
JPN: 5
<0-6>
0
<0-1>

User Language selection in UI
interface data at Web power ON

ALL

223

Mainte- Switching of output pages/
nance driving counts at PM

ALL

224

Paper Paper size for bypass feed
feeding
Paper Paper size for upper drawer
feeding

PPC

226

Paper Paper size for lower drawer
feeding

ALL

227

Paper Paper size for PFP upper
feeding drawer

ALL

228

Paper Paper size for PFP lower
feeding drawer

ALL

229

Paper Paper size (A3)
feeding feeding/widthwise direction

ALL

November 2003 © TOSHIBA TEC

1

SCN
(color)

221

225

Procedure

ALL

2: JPG

SYS 0: Language 1
1: Language 2
2: Language 3
3: Language 4
4: Language 5
5: Language 6
6: Language 7
SYS 0: Language 1
1: Language 2
2: Language 3
3: Language 4
4: Language 5
5: Language 6
6: Language 7
M Selects the reference to notify the PM
timing. (The message is displayed on
the LCD screen.)
0: PM counter (The number of output
pages is set at 08-251.)
1: PM time counter
(The timing is set at 08-375.)
UNDEF SYS Press the button on the LCD to
select the size.
EUR:A4 M Press the button on the LCD to
UC:LT
select the size.
JPN:A4
EUR:A3 M Press the button on the LCD to
select the size.
UC:LD
JPN:A3
EUR: A4-R M Press the button on the LCD to
select the size.
UC: LT-R
JPN: A4-R
EUR:A4 M Press the button on the LCD to
select the size.
UC:LG
JPN:B4
M
420/297
<182-432/
140-297>

1

1

1

9
9

9

9

9

10

2 - 79 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
04/09

Setting mode (08)
Code
230

ClassifiItems
cation
Paper Paper size (A4-R)
feeding feeding/widthwise direction

231

Paper Paper size (A5-R)
feeding feeding/widthwise direction

232

Paper Paper size (B4)
feeding feeding/widthwise direction

233

Paper Paper size (B5-R)
feeding feeding/widthwise direction

234

Paper Paper size (LT-R)
feeding feeding/widthwise direction

235

Paper Paper size (LD)
feeding feeding/widthwise direction

236

Paper Paper size (LG)
feeding feeding/widthwise direction

237

Paper Paper size (ST-R)
feeding feeding/widthwise direction

238

Paper Paper size (COMPUTER)
feeding feeding/widthwise direction

239

Paper Paper size (FOLIO)
feeding feeding/widthwise direction

240

Paper Paper size (13”LG)
feeding feeding/widthwise direction

241

Paper Paper size (8.5”X8.5”)
feeding feeding/widthwise direction

242

Paper Paper size (Non-standard)
feeding feeding/widthwise direction

243

Paper Memory 1
feeding Paper size (bypass feeding/
non-standard type)
feeding/widthwise direction
Paper Paper size (8K)
feeding feeding/widthwise direction

244

Default
Func- 
ALL
297/210
M
<182-432/
140-297>
ALL
M
210/148
<182-432/
140-297>
ALL
M
364/257
<182-432/
140-297>
ALL
M
257/182
<182-432/
140-297>
ALL
M
279/216
<182-432/
140-297>
ALL
M
432/279
<182-432/
140-297>
ALL
M
356/216
<182-432/
140-297>
ALL
M
216/140
<182-432/
140-297>
ALL
M
356/257
<182-432/
140-297>
ALL
M
330/210
<182-432/
140-297>
ALL
M
330/216
<182-432/
140-297>
ALL
M
216/216
<182-432/
140-297>
ALL
432/279 SYS
<148-432/
105-297>
ALL
148/100 SYS Registers the paper size of bypass
feed (non-standard type) into
<148-432/
[MEMORY 1].
100-297>
ALL

245

Paper
Paper size (16K-R)
feeding feeding/widthwise direction

ALL

246

Paper Paper size (A3-wide)
feeding feeding/widthwise direction

ALL

390/270
<182-432/
140-297>
270/195
<182-432/
140-297>
457/305
<182-457/
140-305>

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 80
04/09

Procedure

10

10

10

10

10

10

10

10

10

10

10

10

10

10

M

10

M

10

M

10

November 2003 © TOSHIBA TEC

Setting mode (08)
Code

Classification

Items

Default
Func- 

Contents

Procedure

Paper Memory 2
feeding Paper size (bypass feeding/
non-standard type)
feeding/widthwise direction
Paper Memory 3
feeding Paper size (bypass feeding/
non-standard type)
feeding/widthwise direction
Paper Memory 4
feeding Paper size (bypass feeding/
non-standard type)
feeding/widthwise direction
Mainte- Service technician
nance telephone number

ALL

148/100 SYS Registers the paper size of bypass
feed (non-standard type) into
<148-432/
[MEMORY 2].
100-297>

10

ALL

148/100 SYS Registers the paper size of bypass
<148-432/
feed (non-standard type) into
100-297>
[MEMORY 3].

10

ALL

148/100 SYS Registers the paper size of bypass
<148-432/
feed (non-standard type) into
100-297>
[MEMORY 4].

10

ALL

11

251

Mainte- Setting value of PM counter
nance

ALL

252

Mainte- Current value of PM counter
nance Display/0 clearing
Mainte- Error history display
nance
Paper LT ↔ A4/LD ↔ A3
feeding

ALL

0
SYS A telephone number can be entered
<32 digits>
up to 32 digits. Use the [MONITOR/
PAUSE] button to enter a hyphen(-).
Refer to
M 
content
e-STUDIO3511
<8 digits>
UC, EUR: 120000 JPN: 0
e-STUDIO4511
UC, EUR: 150000 JPN: 0
0
M Counts up when the registration
<8 digits>
sensor is ON.
SYS Displays the latest 20 errors data
-

247

248

249

250

253
254

ALL
PRT

255

Paper PFP/LCF installation
feeding

ALL

256

Paper Paper size setting /LCF
feeding

ALL

257

Counter Counter copy

ALL

258

Mainte- FSMS acceptance
nance

ALL

259

Network Storage period at trail and
private

PRT

November 2003 © TOSHIBA TEC

0
<0-1>

SYS Sets whether the data is printed on
the different but similar size paper or
not when the paper of corresponding
size is not available.
0: Valid (The data is printed on A4/A3
when LT/LD is selected or vice
versa.)
1: Invalid (The message to use the
selected paper size is displayed.)
0
M 0: Automatic
<0-4>
1: PFP single-drawer type installed
2: PFP dual-drawer type installed
3: LCF installed
4: Not installed
EUR:A4
M Press the icon on the LCD to select
UC:LT
the size.
JPN:A4
- 1: Electrical counter -> Backup counter
2: Backup counter -> Electrical counter
<1-2>
(
Page 2-153)
1
SYS Sets whether the FSMS connection
<0-2>
is accepted or not.
0: Prohibited
1: Accepted (serial connection only)
2: Accepted (both serial and USB
connections)
14
SYS 0: No limits 1 to 30: 1 to 30 days
<0-30>

1

1
2
1

1

9

-

1

1

2 - 81 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
04/10

Setting mode (08)
Code

Classification

Items

Default
Func- 

260

Network Web data retention period

ALL

261

Network Web data in Electronic Filing
retention period

ALL

262

Network TWAIN data retention period

ALL

263

User Administrator's password
interface (Maximum 10 digits)

ALL

264

Network File retention period

ALL

265

Network Maximum data capacity at
E-mailing
Network Maximum data capacity at
Internet FAX
Electronic Full guarantee of documents
filing
in Electronic Filing when
HDD is full

ALL

268

User Binarizing level selection
interface (When judging as black in
the ACS Mode)

ALL

270

Electronic Default setting of user box
filing
retention period

ALL

271

General Warning display of the HDD
capacity to be filled

ALL

266
267

ALL
ALL

Contents

10
SYS When a certain period of time has
<3 digits>
passed without operation after
accessing TopAccess, the data being
registered is automatically reset. This
period is set at this code.
(Unit: Minute)
10
SYS When a certain period of time has
<3 digits>
passed without operation after
accessing Electronic Filing, the data
being registered is automatically
reset. This period is set at this code.
(Unit: Minute)
10
SYS When a certain period of time has
<3 digits>
passed without operation after
accessing TWAIN and File
Downloader, the data being
registered is automatically reset. This
period is set at this code.
(Unit: Minute)
123456
- The password can be entered in
<10 digits>
alphabets and figures (A-Z, a-z, 0-9)
within 10 digits.
30
SYS 0: No limits
<0-999>
1 to 999: 1 to 999 days
SYS 2 to 30 M bytes
30
<2-30>
SYS 2 to 30 M bytes
30
<2-30>
SYS Sets the file retention level when
0
editing the files in the Electronic
<0-1>
Filing (at CutDoc/SaveDoc command
execution).
0: Not full retained 1: Fully retained
- Retains the source file until CutDoc/
SaveDoc command is completed.
* The file is not deleted even if the HDD
has become full during the execution
of command when “1” is set.
3
SYS 0: Step -2
1: Step -1
<1-5>
2: Step 0 (center) 3: Step 1
4: Step 2
* The binarizing level of each step is
set at 08-609.
0
SYS Sets the data retention period when
<0-999>
creating a user box.
0: Not deleted
1 to 999: Retention period (Unit: Day)
90
SYS Sets the percentage of the HDD
<0-100>
capacity filled which warning is
displayed
0 to 100: 0 to 100 %

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 82
05/05

Procedure

1

1

1

11

1
1
1
1

1

1

1

November 2003 © TOSHIBA TEC

Setting mode (08)
Code

Classification

Items

Default
Func- 

272

Scanning Notification setting of E-mail
saving time limit

ALL

3
<0-99>

273

Scanning Default setting of partial size
when transmitting E-mail

ALL

0
<0-6>

Default setting of page by
page when transmitting
Internet FAX

ALL

0
<0-4>

Default setting of encode
method
User Default setting of density
interface adjustment (Black)

FAX
SCN
(black)

0
<0-3>
0
<0-11>

SCN
(color)

3
<1-5>

SCN

0
<0-4>
2
<0-3>
2
<0-4>
1
<0-4>
0
<0-2>
0
<0-2>
0
<0-2>
0
<0-3>
0
<0-22>

274

FAX

275

FAX

276

277

278
279
280
281
282
283
284
285
286

User Default setting of
interface background adjustment
(Full Color)
User Default setting of color
interface mode
User Default setting of resolution
interface (Full Color)
User Default setting of resolution
interface (Gray Scale)
User Default setting of resolution
interface (Black)
User Default setting of original
interface mode (Full Color)
User Default setting of original
interface mode (Black)
User Default setting of scanning
interface mode
User Default setting of rotation
interface mode
User Default setting of original
interface paper size

November 2003 © TOSHIBA TEC

SCN
(color)
SCN
(black)
SCN
(black)
SCN
(color)
SCN
(black)
SCN
SCN
ALL

Procedure

Contents

SYS Sets the days left the notification of
E-mail saving time limit appears
0 to 99: 0 to 99 days
SYS Sets the default value for the partial
size of E-mail to be transmitted when
creating a template.
0: Not divided
1: 64
2: 128
3: 256
4: 512
5: 1024 6: 2048 (Unit: KB)
SYS Sets the default value for the page by
page of Internet FAX to be transmitted
when creating a template.
0: Not divided
1: 256 2: 512
3: 1024
4: 2048 (Unit: KB)
SYS 0: MH 1: MR
2: MMR 3: JBIG

1

1

1

1

SYS 0: Automatic density 1: Step -5
2: Step -4
3: Step -3
4: Step -2
5: Step -1
6: Step 0 (center)
7: Step +1
8: Step +2
9: Step +3
10: Step +4
11: Step +5
(1 to 11: Manual density)
SYS 1: Step -2
2: Step -1
3: Step 0 (center) 4: Step +1
5: Step +2
SYS 0: Black 1: Gray Scale 2: Unused
3: Full Color 4: Auto Color
SYS 0: 100 dpi 1: 150 dpi 2: 200 dpi
3: 300dpi
SYS 0: 100 dpi 1: 150 dpi 2: 200 dpi
3: 300dpi
4: 400 dpi
SYS 0: 150 dpi 1: 200 dpi 2: 300 dpi
3: 400dpi
4: 600 dpi
SYS 0: Text 1: Photo 2: Printed Image

1

SYS 0: Text

2: Photo

1

2: Tablet

1

1: Text/Photo

SYS 0: Single 1: Book

SYS 0: 0 degree
1: 90 degrees
2: 180 degrees 3: 270 degrees
SYS 0: Automatic 1: A3
2: A4
3: LD
4: LT
5: A4-R
6: A5-R
7: LT-R
8: LG
9: B4
10: B5
11: ST-R
12: COMP
13: B5-R 14: FOLIO
15: 13"LG
16: 8.5"x 8.5"
18: A6-R
19: Size mixed
20: 8K
21: 16K
22: 16K-R

1

1
1
1
1
1

1
1

2 - 83 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
05/05

Setting mode (08)
Code

Classification

Default
Func- 

Items

288

General Searching interval of
deleting expired files

ALL

12
<1-24>

289

User Default setting of backinterface ground adjustment
(Gray Scale)
Network Raw printing job (Duplex)

ALL

3
<1-5>

PRT

1
<0-1>
EUR: 6
UC: 2
JPN: 6
<0 -13>
0
<0-4>

290
291

Network Raw printing job
(Paper size)

PRT

292

Network Raw printing job
(Paper type)

PRT

293

PRT

294

Network Raw printing job
(Paper direction)
Network Raw printing job (Staple)

295

Network Raw printing job (Exit tray)

PRT

296

Network Raw printing job
(Number of form lines)

PRT

297

Network Raw printing job
(PCL font pitch)

PRT

298

Network Raw printing job
(PCL font size)

PRT

299

Network Raw printing job
(PCL font number)
300
User Maximum number of copy
interface volume (MAX9)
A3
301-0 Counter Number of output
pages at Full
301-1 Counter Color Mode in
A4
Copier Function
301-2 Counter
A5
301-3

Counter

A6

301-4

Counter

B4

301-5

Counter

B5

301-6

Counter

FOLIO

301-7

Counter

LD

PRT

PRT
PPC
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)

0
<0-1>
1
<0-1>
0
<0-2>
1200
<50012800>

Contents

SYS Sets the search interval of expired
files. Deletes if expired file is found.
(Unit: Hour)
SYS 1: Step -2
2: Step -1
3: Step 0 (center) 4: Step +1
5: Step +2
SYS 0: Valid 1: Invalid

1

SYS 0: LD 1: LG 2: LT
3: COMP
4: ST 5: A3 6: A4 7: A5
8: A6 9: B4 10: B5 11: FOLIO
12: 13 "LG
13: 8.5" x 8.5"
SYS 0: Plain paper
1: Thick paper 1
2: Thick paper 2 3: Thick paper 3
4: OHP film
SYS 0: Portrait 1: Landscape

1

SYS 0: Valid 1: Invalid

1

SYS 0: Inner tray
1: Finisher tray 1 2: Finisher tray 2
SYS Sets the number of form lines from 5
to 128. (A hundredfold of the number
of form lines is defined as the setting
value.)
1000
SYS Sets the font pitch from 0.44 to
<44-9999>
99.99. (A hundredfold of the font
pitch is defined as the setting value.)
1200
SYS Sets the font size from 4 to 999.75.
<400(A hundredfold of the font size is
99975>
defined as the setting value.)
SYS Sets the PCL font number.
0
<0-79>
SYS 0: 999 1: 99
2: 9
0
<0-2>
SYS Counts the output pages at the Full
0
<8 digits>
Color Mode in the Copier Function
SYS for each paper size according to the
0
<8 digits>
setting for the count setting of largeSYS sized paper (08-352) and the
0
<8 digits>
definition setting of large-sized paper
SYS (08-353).
0
<8 digits>
SYS
0
<8 digits>
SYS
0
<8 digits>
SYS
0
<8 digits>
SYS
0
<8 digits>

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 84

Procedure

1

1

1

1

1
1

1

1

1
1
4
4
4
4
4
4
4
4

November 2003 © TOSHIBA TEC

Setting mode (08)
ClassifiItems
cation
301-8 Counter Number of output
pages at Full
301-9 Counter Color Mode in
Copier Function
301-10 Counter
Code

301-11 Counter
301-12 Counter
301-13 Counter
301-14 Counter
301-15 Counter
301-16 Counter
302

User
interface

Function
LG
PPC
(color)
LT
PPC
(color)
ST
PPC
(color)
COMP
PPC
(color)
13"LG
PPC
(color)
8.5"x8.5" PPC
(color)
16K
PPC
(color)
8K
PPC
(color)
Others
PPC
(color)
Original counter display
PPC

A3

303-2

Counter Number of output
pages at Full
Counter Color Mode in
Printer Function
Counter

303-3

Counter

A6

303-4

Counter

B4

303-5

Counter

B5

303-6

Counter

FOLIO

303-7

Counter

LD

303-8

Counter

LG

303-9

Counter

LT

303-10 Counter

ST

303-11 Counter

COMP

303-12 Counter

13"LG

303-0
303-1

November 2003 © TOSHIBA TEC

A4
A5

PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)

Default

Contents

Procedure



RAM

0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
EUR: 2
UC: 0
JPN: 0
<0, 2>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>

SYS Counts the output pages at the Full
Color Mode in the Copier Function
SYS for each paper size according to the
setting for the count setting of largeSYS sized paper (08-352) and the
definition setting of large-sized paper
SYS (08-353).

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS Sets whether the original counter is
displayed or not.
0: Not displayed 2: Displayed

1

SYS Counts the output pages at the Full
Color Mode in the Printer Function
SYS for each paper size according to the
setting for the count setting of largeSYS sized paper (08-352) and the
definition setting of large-sized paper
SYS (08-353).

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

4
4
4

4
4
4

2 - 85 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
04/05

Setting mode (08)
Code

Classification

303-13 Counter
303-14 Counter
303-15 Counter
303-16 Counter
304-0

Counter

304-1

Counter

304-2

Counter

304-3

Counter

304-4

Counter

304-5

Counter

304-6

Counter

304-7

Counter

304-8

Counter

304-9

Counter

304-10 Counter
304-11 Counter
304-12 Counter
304-13 Counter
304-14 Counter
304-15 Counter
304-16 Counter
305-0

Counter

305-1

Counter

305-2

Counter

305-3

Counter

305-4

Counter

Function
Number of output 8.5"x8.5" PRT
(color)
pages at Full
16K
PRT
Color Mode in
(color)
Printer Function
8K
PRT
(color)
Others
PRT
(color)
Number of output
A3
PPC
(color)
pages at Twin
A4
PPC
Color Mode in
(color)
Copier Function
A5
PPC
(color)
A6
PPC
(color)
B4
PPC
(color)
B5
PPC
(color)
FOLIO
PPC
(color)
LD
PPC
(color)
LG
PPC
(color)
LT
PPC
(color)
ST
PPC
(color)
COMP
PPC
(color)
13"LG
PPC
(color)
8.5"x8.5" PPC
(color)
16K
PPC
(color)
8K
PPC
(color)
Others
PPC
(color)
Number of output
A3
PPC
(black)
pages at Black
A4
PPC
Mode in Copier
(black)
Function
A5
PPC
(black)
A6
PPC
(black)
B4
PPC
(black)
Items

Default

RAM

0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>

SYS Counts the output pages at the Full
Color Mode in the Printer Function
SYS for each paper size according to the
setting for the count setting of largeSYS sized paper (08-352) and the
definition setting of large-sized paper
SYS (08-353).

4

SYS Counts the output pages at the Twin
Color Mode in the Copier Function
SYS for each paper size according to the
setting for the count setting of largeSYS sized paper (08-352) and the
definition setting of large-sized paper
SYS (08-353).

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS Counts the output pages at the Black
Mode in the Copier Function for each
SYS paper size according to the setting
for the count setting of large-sized
SYS paper (08-352) and the definition
setting of large-sized paper (08-353).
SYS

4

SYS

4

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 86

Contents

Procedure



4
4
4

4
4
4

4
4
4

November 2003 © TOSHIBA TEC

Setting mode (08)
Code

Classification

305-5

Counter

305-6

Counter

305-7

Counter

305-8

Counter

305-9

Counter

305-10 Counter
305-11 Counter
305-12 Counter
305-13 Counter
305-14 Counter
305-15 Counter
305-16 Counter
306-0

Counter

306-1

Counter

306-2

Counter

306-3

Counter

306-4

Counter

306-5

Counter

306-6

Counter

306-7

Counter

306-8

Counter

306-9

Counter

306-10 Counter
306-11 Counter
306-12 Counter

Function
Number of output
PPC
B5
(black)
pages at Black
FOLIO
PPC
Mode in Copier
(black)
Function
LD
PPC
(black)
LG
PPC
(black)
LT
PPC
(black)
ST
PPC
(black)
COMP
PPC
(black)
13"LG
PPC
(black)
8.5"x8.5" PPC
(black)
16K
PPC
(black)
8K
PPC
(black)
Others
PPC
(black)
Number of output
A3
PRT
(black)
pages at Black
A4
PRT
Mode in Printer
(black)
Function
A5
PRT
(black)
A6
PRT
(black)
B4
PRT
(black)
B5
PRT
(black)
FOLIO
PRT
(black)
LD
PRT
(black)
LG
PRT
(black)
LT
PRT
(black)
ST
PRT
(black)
COMP
PRT
(black)
13"LG
PRT
(black)
Items

November 2003 © TOSHIBA TEC

Default

Contents

Procedure



RAM

0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>

SYS Counts the output pages at the Black
Mode in the Copier Function for each
SYS paper size according to the setting
for the count setting of large-sized
SYS paper (08-352) and the definition
setting of large-sized paper (08-353).
SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS Counts the output pages at the Black
Mode in the Printer Function for each
SYS paper size according to the setting
for the count setting of large-sized
SYS paper (08-352) and the definition
setting of large-sized paper (08-353).
SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

4
4
4

4
4
4

2 - 87 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Setting mode (08)
Code

Classification

306-13 Counter
306-14 Counter
306-15 Counter
306-16 Counter
307-0

Counter

307-1

Counter

307-2

Counter

307-3

Counter

307-4

Counter

307-5

Counter

307-6

Counter

307-7

Counter

307-8

Counter

307-9

Counter

307-10 Counter
307-11 Counter
307-12 Counter
307-13 Counter
307-14 Counter
307-15 Counter
307-16 Counter

Function
Number of output 8.5"x8.5" PRT
(black)
pages at Black
16K
PRT
Mode in Printer
(black)
Function
8K
PRT
(black)
Others
PRT
(black)
Number of output
A3
PRT
(black)
pages at List Print
A4
PRT
Mode
(black)
A5
PRT
(black)
A6
PRT
(black)
B4
PRT
(black)
B5
PRT
(black)
FOLIO
PRT
(black)
LD
PRT
(black)
LG
PRT
(black)
LT
PRT
(black)
ST
PRT
(black)
COMP
PRT
(black)
13"LG
PRT
(black)
8.5"x8.5" PRT
(black)
16K
PRT
(black)
8K
PRT
(black)
Others
PRT
(black)
Number of output
A3
FAX
pages in FAX
A4
Function
FAX
Items

308-0

Counter

308-1

Counter

308-2

Counter

A5

FAX

308-3

Counter

A6

FAX

308-4

Counter

B4

FAX

Default

RAM

0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
8 digits>
0
<8 digits>
0
<8 digits>

SYS Counts the output pages at the Black
Mode in the Printer Function for each
SYS paper size according to the setting
for the count setting of large-sized
SYS paper (08-352) and the definition
setting of large-sized paper (08-353).
SYS

4

SYS Counts the output pages at the List
Print Mode for each paper size
SYS according to the setting for the count
setting of large-sized paper (08-352)
SYS and the definition setting of largesized paper (08-353).
SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS Counts the output pages in the FAX
Function for each paper size accordSYS ing to the setting for the count setting
of large-sized paper (08-352) and the
SYS definition setting of large-sized paper
(08-353).
SYS

4

SYS

4

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 88

Contents

Procedure



4
4
4

4
4
4

4
4
4

November 2003 © TOSHIBA TEC

Setting mode (08)
Code

Classification

308-5
308-6

Counter Number of output
pages in FAX
Counter Function

308-7

Default
Func- 

Items
B5

FAX

FOLIO

FAX

Counter

LD

FAX

308-8

Counter

LG

FAX

308-9

Counter

LT

FAX

308-10 Counter

ST

FAX

308-11 Counter

COMP

FAX

308-12 Counter

13"LG

FAX

308-13 Counter

8.5"x8.5"

FAX

308-14 Counter

16K

FAX

308-15 Counter

8K

FAX

308-16 Counter

Others

FAX

A3

309-2

Counter Number of
scanning pages at
Counter Full Color Mode in
Copier Function
Counter

309-3

Counter

A6

309-4

Counter

B4

309-5

Counter

B5

309-6

Counter

FOLIO

309-7

Counter

LD

309-8

Counter

LG

309-9

Counter

LT

309-10 Counter

ST

309-11 Counter

COMP

309-12 Counter

13"LG

PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)

309-0
309-1

November 2003 © TOSHIBA TEC

A4
A5

0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>

Contents

Procedure

SYS Counts the output pages in the FAX
Function for each paper size accordSYS ing to the setting for the count setting
of large-sized paper (08-352) and the
SYS definition setting of large-sized paper
(08-353).
SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS Counts the scanning pages at the Full
Color Mode in the Copier Function for
SYS each paper size according to the setting for the count setting of large-sized
SYS paper (08-352) and the definition setting of large-sized paper (08-353).
SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

4
4
4

4
4
4

2 - 89 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Setting mode (08)
Code

Classification

Items

Default
Func- 

8.5"x8.5" PPC
0
309-13 Counter Number of
(color) <8 digits>
scanning pages at
16K
PPC
0
309-14 Counter Full Color Mode in
(color) <8 digits>
Copier Function
8K
PPC
0
309-15 Counter
(color) <8 digits>
Others
PPC
0
309-16 Counter
(color) <8 digits>
A3
SCN
0
310-0 Counter Number of
(color) <8 digits>
scanning pages at
A4
SCN
0
310-1 Counter Full Color Mode in
(color) <8 digits>
Scanning Function
A5
SCN
0
310-2 Counter
(color) <8 digits>
A6
SCN
0
310-3 Counter
(color) <8 digits>
B4
SCN
0
310-4 Counter
(color) <8 digits>
B5
SCN
0
310-5 Counter
(color) <8 digits>
FOLIO
SCN
0
310-6 Counter
(color) <8 digits>
LD
SCN
0
310-7 Counter
(color) <8 digits>
LG
SCN
0
310-8 Counter
(color) <8 digits>
LT
SCN
0
310-9 Counter
(color) <8 digits>
ST
SCN
0
310-10 Counter
(color) <8 digits>
COMP
SCN
0
310-11 Counter
(color) <8 digits>
13"LG
SCN
0
310-12 Counter
(color) <8 digits>
8.5"x8.5" SCN
0
310-13 Counter
(color) <8 digits>
16K
SCN
0
310-14 Counter
(color) <8 digits>
8K
SCN
0
310-15 Counter
(color) <8 digits>
Others
SCN
0
310-16 Counter
(color) <8 digits>
A3
PPC
0
311-0 Counter Number of
(color) <8 digits>
scanning pages at
A4
PPC
0
311-1 Counter Twin Color Mode
(color) <8 digits>
in Copier Function
A5
PPC
0
311-2 Counter
(color) <8 digits>
A6
PPC
0
311-3 Counter
(color) <8 digits>
B4
PPC
0
311-4 Counter
(color) <8 digits>

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 90

Contents

Procedure

SYS Counts the scanning pages at the Full
Color Mode in the Copier Function for
SYS each paper size according to the setting for the count setting of large-sized
SYS paper (08-352) and the definition setting of large-sized paper (08-353).
SYS

4

SYS Counts the scanning pages at the
Full Color Mode in the Scanning
SYS Function for each paper size according to the setting for the count setting
SYS of large-sized paper (08-352) and the
definition setting of large-sized paper
SYS (08-353).

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS Counts the scanning pages at the
Twin Color Mode in the Copier
SYS Function for each paper size according to the setting for the count setting
SYS of large-sized paper (08-352) and the
definition setting of large-sized paper
SYS (08-353).

4

SYS

4

4
4
4

4
4
4

4
4
4

November 2003 © TOSHIBA TEC

Setting mode (08)
Code

Classification

311-5

Counter

311-6

Counter

311-7

Counter

311-8

Counter

311-9

Counter

311-10 Counter
311-11 Counter
311-12 Counter
311-13 Counter
311-14 Counter
311-15 Counter
311-16 Counter
312-0

Counter

312-1

Counter

312-2

Counter

312-3

Counter

312-4

Counter

312-5

Counter

312-6

Counter

312-7

Counter

312-8

Counter

312-9

Counter

312-10 Counter
312-11 Counter
312-12 Counter

Function
PPC
B5
Number of
(color)
scanning pages at
FOLIO
PPC
Twin Color Mode
(color)
in Copier Function
LD
PPC
(color)
LG
PPC
(color)
PPC
LT
(color)
PPC
ST
(color)
PPC
COMP
(color)
PPC
13"LG
(color)
8.5"x8.5" PPC
(color)
PPC
16K
(color)
PPC
8K
(color)
PPC
Others
(color)
Number of
PPC
A3
(black)
scanning pages at
PPC
Black Mode in
A4
(black)
Copier Function
PPC
A5
(black)
PPC
A6
(black)
PPC
B4
(black)
PPC
B5
(black)
PPC
FOLIO
(black)
PPC
LD
(black)
PPC
LG
(black)
PPC
LT
(black)
PPC
ST
(black)
PPC
COMP
(black)
PPC
13"LG
(black)
Items

November 2003 © TOSHIBA TEC

Default

Contents

Procedure



RAM

0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>

SYS Counts the scanning pages at the
Twin Color Mode in the Copier
SYS Function for each paper size according to the setting for the count setting
SYS of large-sized paper (08-352) and the
definition setting of large-sized paper
SYS (08-353).

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS Counts the scanning pages at the
Black Mode in the Copier Function
SYS for each paper size according to the
setting for the count setting of largeSYS sized paper (08-352) and the
definition setting of large-sized paper
SYS (08-353).

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

4
4
4

4
4
4

2 - 91 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Setting mode (08)
Code

Classification

312-13 Counter
312-14 Counter
312-15 Counter
312-16 Counter
313-0

Counter

313-1

Counter

313-2

Counter

313-3

Counter

313-4

Counter

313-5

Counter

313-6

Counter

313-7

Counter

313-8

Counter

313-9

Counter

313-10 Counter
313-11 Counter
313-12 Counter
313-13 Counter
313-14 Counter
313-15 Counter
313-16 Counter

Function
Number of
8.5"x8.5" PPC
(black)
scanning pages at
PPC
Black Mode in
16K
(black)
Copier Function
PPC
8K
(black)
PPC
Others
(black)
Number of
SCN
A3
(black)
scanning pages in
SCN
Scanning Function
A4
(black)
SCN
A5
(black)
SCN
A6
(black)
SCN
B4
(black)
SCN
B5
(black)
SCN
FOLIO
(black)
SCN
LD
(black)
SCN
LG
(black)
SCN
LT
(black)
SCN
ST
(black)
SCN
COMP
(black)
SCN
13"LG
(black)
8.5"x8.5" SCN
(black)
SCN
16K
(black)
SCN
8K
(black)
SCN
Others
(black)
Number of
FAX
A3
scanning pages in
FAX
FAX Function
A4
Items

314-0

Counter

314-1

Counter

314-2

Counter

A5

FAX

314-3

Counter

A6

FAX

314-4

Counter

B4

FAX

Default

RAM

0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>

SYS Counts the scanning pages at the
Black Mode in the Copier Function
SYS for each paper size according to the
setting for the count setting of largeSYS sized paper (08-352) and the
definition setting of large-sized paper
SYS (08-353).

4

SYS Counts the scanning pages at the
Black Mode in the Scanning Function
SYS for each paper size according to the
setting for the count setting of largeSYS sized paper (08-352) and the
definition setting of large-sized paper
SYS (08-353).

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS Counts the scanning pages in the
FAX Function for each paper size
SYS according to the setting for the count
setting of large-sized paper (08-352)
SYS and the definition setting of largesized paper (08-353).
SYS

4

SYS

4

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 92

Contents

Procedure



4
4
4

4
4
4

4
4
4

November 2003 © TOSHIBA TEC

Setting mode (08)
Code

Classification

314-5
314-6

Counter Number of
scanning pages in
Counter FAX Function

314-7

Default
Func- 

Items
B5

FAX

FOLIO

FAX

Counter

LD

FAX

314-8

Counter

LG

FAX

314-9

Counter

LT

FAX

314-10 Counter

ST

FAX

314-11 Counter

COMP

FAX

314-12 Counter

13"LG

FAX

314-13 Counter

8.5"x8.5"

FAX

314-14 Counter

16K

FAX

314-15 Counter

8K

FAX

314-16 Counter

Others

FAX

A3

FAX

315-1

Counter Number of
transmitted pages
Counter in FAX Function

A4

FAX

315-2

Counter

A5

FAX

315-3

Counter

A6

FAX

315-4

Counter

B4

FAX

315-5

Counter

B5

FAX

315-6

Counter

FOLIO

FAX

315-7

Counter

LD

FAX

315-8

Counter

LG

FAX

315-9

Counter

LT

FAX

315-10 Counter

ST

FAX

315-11 Counter

COMP

FAX

315-12 Counter

13"LG

FAX

315-0

November 2003 © TOSHIBA TEC

0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>

Contents

Procedure

SYS Counts the scanning pages in the
FAX Function for each paper size
SYS according to the setting for the count
setting of large-sized paper (08-352)
SYS and the definition setting of largesized paper (08-353).
SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS Counts the transmitted pages in the
FAX Function for each paper size
SYS according to the setting for the count
setting of large-sized paper (08-352)
SYS and the definition setting of largesized paper (08-353).
SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

4
4
4

4
4
4

2 - 93 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Setting mode (08)
Code

Classification

Default
Func- 

Items

315-13 Counter Number of
8.5"x8.5"
transmitted pages
315-14 Counter in FAX Function
16K

FAX

315-15 Counter

8K

FAX

315-16 Counter

Others

FAX

FAX

316-0

Counter

A3

FAX

316-1

A4

FAX

316-2

Counter Number of
received pages in
Counter FAX Function

A5

FAX

316-3

Counter

A6

FAX

316-4

Counter

B4

FAX

316-5

Counter

B5

FAX

316-6

Counter

FOLIO

FAX

316-7

Counter

LD

FAX

316-8

Counter

LG

FAX

316-9

Counter

LT

FAX

316-10 Counter

ST

FAX

316-11 Counter

COMP

FAX

316-12 Counter

13"LG

FAX

316-13 Counter

8.5"x8.5"

FAX

316-14 Counter

16K

FAX

316-15 Counter

8K

FAX

316-16 Counter

Others

FAX

0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 94

Contents

Procedure

SYS Counts the transmitted pages in the
FAX Function for each paper size
SYS according to the setting for the count
setting of large-sized paper (08-352)
SYS and the definition setting of largesized paper (08-353).
SYS

4

SYS

4

SYS Counts the received pages in the
FAX Function for each paper size
SYS according to the setting for the count
setting of large-sized paper (08-352)
SYS and the definition setting of largesized paper (08-353).
SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

SYS

4

4
4
4

4
4
4

November 2003 © TOSHIBA TEC

Setting mode (08)
ClassifiItems
cation
317-0 Counter Display of number
of output pages at
Full Color Mode in
Copier Function
317-1 Counter
Code

Large

Small

317-2 Counter

Total

318-0 Counter Display of number
of output pages at
Full Color Mode in
Printer Function
318-1 Counter

Large

318-2 Counter

Total

319-0 Counter Display of number
of output pages at
Twin Color Mode
in Copier Function
319-1 Counter

Large

319-2 Counter

Total

320-0 Counter Display of number
of output pages at
Black Mode in
Copier Function
320-1 Counter

Large

320-2 Counter

Total

November 2003 © TOSHIBA TEC

Small

Small

Small

Default
ProceFunc- 
PPC
0
14
SYS Counts the number of output pages
(color) <8 digits>
at the Full Color Mode in the Copier
Function according to its size (large/
small).
PPC
0
14
SYS Large: Number of output pages of
(color) <8 digits>
large-sized paper defined at
08-353
Small: Number of output pages other
PPC
0
14
than set as large-sized paper
SYS
(color) <8 digits>
Total: Total number output pages of
all paper sizes.
PRT
0
SYS Counts the number of output pages
(color) <8 digits>
at the Full Color Mode in the Printer
Function according to its size (large/
small).
PRT
0
SYS Large: Number of output pages of
(color) <8 digits>
large-sized paper defined at
08-353
Small: Number of output pages other
PRT
0
than set as large-sized paper
SYS
(color) <8 digits>
Total: Total number output pages of
all paper sizes.

14

PPC
0
SYS Counts the number of output pages
(color) <8 digits>
at the Twin Color Mode in the Copier
Function according to its size (large/
small).
PPC
0
SYS Large: Number of output pages of
(color) <8 digits>
large-sized paper defined at
08-353
Small: Number of output pages other
PPC
0
than set as large-sized paper
SYS
(color) <8 digits>
Total: Total number output pages of
all paper sizes.

14

PPC
0
SYS Counts the number of output pages
(black) <8 digits>
at the Black Mode in the Copier
Function according to its size (large/
small).
PPC
0
SYS Large: Number of output pages of
(black) <8 digits>
large-sized paper defined at
08-353
Small: Number of output pages other
PPC
0
than set as large-sized paper
SYS
(black) <8 digits>
Total: Total number output pages of
all paper sizes.

14

14

14

14

14

14

14

2 - 95 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Setting mode (08)
ClassifiItems
cation
321-0 Counter Display of number
of output pages at
Black Mode in
Printer Function
321-1 Counter
Code

Large

Small

Default
ProceFunc- 
PRT
0
14
SYS Counts the number of output pages
(black) <8 digits>
at the Black Mode in the Printer
Function according to its size (large/
small).
PRT
0
14
SYS Large: Number of output pages of
(black) <8 digits>
large-sized paper defined at
08-353
Small: Number of output pages other
PRT
0
14
than set as large-sized paper
SYS
(black) <8 digits>
Total: Total number output pages of
all paper sizes.

321-2 Counter

Total

322-0 Counter Display of number
of output pages at
List Print Mode

Large

322-1 Counter

Small

322-2 Counter

Total

323-0 Counter Display of number
of output pages in
FAX Function

Large

FAX

323-1 Counter

Small

FAX

323-2 Counter

Total

FAX

324-0 Counter Display of number
of scanning pages
at Full Color
Mode in Copier
324-1 Counter Function

Large

324-2 Counter

Total

Small

PRT
0
SYS Counts the number of output pages
(black) <8 digits>
at the List Print Mode Function
according to its size (large/small).
Large: Number of output pages of
PRT
0
large-sized paper defined at
SYS
(black) <8 digits>
08-353
Small: Number of output pages other
than set as large-sized paper
PRT
0
SYS Total: Total number output pages of
(black) <8 digits>
all paper sizes.

14

14

14

0
SYS Counts the number of output pages
<8 digits>
in the FAX Function according to its
size (large/small).
Large: Number of output pages of
0
large-sized paper defined at
SYS
<8 digits>
08-353
Small: Number of output pages other
than set as large-sized paper
0
SYS Total: Total number output pages of
<8 digits>
all paper sizes.

14

PPC
0
SYS Counts the number of scanning
(color) <8 digits>
pages at the Full Color Mode in the
Copier Function according to its size
(large/small).
PPC
0
SYS Large: Number of output pages of
(color) <8 digits>
large-sized paper defined at
08-353
Small: Number of output pages other
PPC
0
than set as large-sized paper
SYS
(color) <8 digits>
Total: Total number output pages of
all paper sizes.

14

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 96

14

14

14

14

November 2003 © TOSHIBA TEC

Setting mode (08)
ClassifiItems
cation
325-0 Counter Display of number
of scanning pages
at Full Color Mode
in Scanning
325-1 Counter Function
Code

Large

Small

Default
ProceFunc- 
SCN
0
14
SYS Counts the number of scanning
(color) <8 digits>
pages at the Full Color Mode in the
Scanning Function according to its
size (large/small).
SCN
0
14
SYS Large: Number of output pages of
(color) <8 digits>
large-sized paper defined at
08-353
Small: Number of output pages other
SCN
0
14
than set as large-sized paper
SYS
(color) <8 digits>
Total: Total number output pages of
all paper sizes.

325-2 Counter

Total

326-0 Counter Display of number
of scanning pages
at Twin Color
Mode in Copier
326-1 Counter Function

Large

326-2 Counter

Total

327-0 Counter Display of number
of scanning pages
at Black Mode in
Copier Function
327-1 Counter

Large

327-2 Counter

Total

328-0 Counter Display of number
of scanning pages
in FAX Function

Large

FAX

328-1 Counter

Small

FAX

328-2 Counter

Total

FAX

November 2003 © TOSHIBA TEC

Small

Small

PPC
0
SYS Counts the number of scanning
(color) <8 digits>
pages at the Twin Color Mode in the
Copier Function according to its size
(large/small).
PPC
0
SYS Large: Number of output pages of
(color) <8 digits>
large-sized paper defined at
08-353
Small: Number of output pages other
PPC
0
than set as large-sized paper
SYS
(color) <8 digits>
Total: Total number output pages of
all paper sizes.

14

PPC
0
SYS Counts the number of scanning
(black) <8 digits>
pages at the Black Mode in the
Copier Function according to its size
(large/small).
PPC
0
SYS Large: Number of output pages of
(black) <8 digits>
large-sized paper defined at
08-353
Small: Number of output pages other
PPC
0
than set as large-sized paper
SYS
(black) <8 digits>
Total: Total number output pages of
all paper sizes.

14

0
SYS Counts the number of scanning
<8 digits>
pages in the FAX Function according
to its size (large/small).
Large: Number of output pages of
0
large-sized paper defined at
SYS
<8 digits>
08-353
Small: Number of output pages other
than set as large-sized paper
0
SYS Total: Total number output pages of
<8 digits>
all paper sizes.

14

14

14

14

14

14

14

2 - 97 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Setting mode (08)
ClassifiItems
cation
329-0 Counter Display of number
of scanning pages
in Scanning
Function
329-1 Counter
Code

Large

Small

Default
ProceFunc- 
0
SCN
14
SYS Counts the number of scanning
(black) <8 digits>
pages in the Scanning Function
according to its size (large/small).
Large: Number of output pages of
SCN
0
14
large-sized paper defined at
SYS
(black) <8 digits>
08-353
Small: Number of output pages other
than set as large-sized paper
SCN
0
14
SYS Total: Total number output pages of
(black) <8 digits>
all paper sizes.

329-2 Counter

Total

330-0 Counter Display of number
of transmitted
pages in FAX
Function
330-1 Counter

Large

FAX

Small

FAX

330-2 Counter

Total

FAX

331

User Default setting of screen
interface

ALL

332-0 Counter Display of number
of received pages
in FAX Function

Large

FAX

332-1 Counter

Small

FAX

332-2 Counter

Total

FAX

Large

333-1

Counter Display of total
number of pages
Counter at Full Color Mode

333-2

Counter

Total

333-0

Small

0
SYS Counts the number of transmitted
<8 digits>
pages in the FAX Function according
to its size (large/small).
Large: Number of output pages of
0
large-sized paper defined at
SYS
<8 digits>
08-353
Small: Number of output pages other
than set as large-sized paper
0
SYS Total: Total number output pages of
<8 digits>
all paper sizes.

0
<0-3>

SYS Sets the screen to be displayed after
the auto-clear time has passed or it
has recovered from the energy
saving mode or sleep mode.
0: Copier 1: Fax 2: Scan
3: Box
0
SYS Counts the number of received
<8 digits>
pages in the FAX Function according
to its size (large/small).
Large: Number of output pages of
0
large-sized paper defined at
SYS
<8 digits>
08-353
Small: Number of output pages other
than set as large-sized paper
0
SYS Total: Total number output pages of
<8 digits>
all paper sizes.

ALL
0
SYS Displays the total number of pages at
(color) <8 digits>
Full Color Mode in the Copier/Printer/
ALL
0
SYS Scanning Functions.
(color) <8 digits>
ALL
0
SYS
(color) <8 digits>

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 98

14

14

14

1

14

14

14

14
14
14

November 2003 © TOSHIBA TEC

Setting mode (08)
Code
334-0
334-1
334-2

ClassifiItems
cation
Counter Display of total
number of pages
Counter at Twin Color
Mode
Counter

Large
Small
Total
Large

335-1

Counter Display of total
number of pages
Counter at Black Mode

335-2

Counter

Total

335-0

Small

Function
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(black)
ALL
(black)
ALL
(black)
ALL

358

Counter Count setting of tab paper
(PM)
Counter Count setting of large-sized
paper (PM)
Counter Definition setting of largesized paper (PM)
Counter Count setting of thick paper
(PM)
Counter Count setting of OHP film
(PM)
Counter Count setting of large-sized
paper (Fee charging system
counter)
Counter Definition setting of largesized paper (Fee charging
system counter)
Counter Counter for upper drawer
feeding
Counter Counter for lower drawer
feeding
Counter Counter for bypass feeding

359

Counter Counter for LCF feeding

ALL

360

ALL

372

Counter Counter for PFP upper
drawer feeding
Counter Counter for PFP lower
drawer feeding
Counter Counter for ADU

374

Counter Counter for RADF

ALL

375

Mainte- Setting value of PM time
nance counter display/0 clearing

ALL

376

Mainte- Current value of PM time
nance counter

ALL

344
346
347
348
349
352

353

356
357

370

November 2003 © TOSHIBA TEC

ALL
ALL
ALL
ALL
ALL

ALL

ALL
ALL
ALL

ALL
ALL

Default

Contents

Procedure



RAM

0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
0
<8 digits>
1
<0-1>
1
<0-1>
1
<0-1>
1
<0-1>
1
<0-1>
JPN: 0
OTHER: 1
<0-2>
0
<0-1>

SYS Displays the total number of pages at
Twin Color Mode in the Copier
SYS Function.

14

SYS

14

SYS Displays the total number of pages at
Black Mode in the Copier/Printer/
SYS Scanning/FAX Functions.

14

SYS

14

14

14

1

M

0: Counted as 1
1: Counted as 2
0: Counted as 1
1: Counted as 2
0: A3/LD
1: A3/LD/B4/LG/FOLIO/COMP
0: Counted as 1 1: Counted as 2

M

0: Counted as 1 1: Counted as 2

1

M

0: Counted as 1 1: Counted as 2
2: Counted as 1 (Mechanical counter
is double counter)
0: A3/LD
1: A3/LD/B4/LG/FOLIO/COMP/8K

1

M
M
M

M

0
M Counts the number of sheets fed
<8 digits>
from upper drawer
M Counts the number of sheets fed
0
<8 digits>
from lower drawer
M Counts the number of sheets fed
0
<8 digits>
from bypass feed
M Counts the number of sheets fed
0
<8 digits>
from LCF
M Counts the number of sheets fed
0
<8 digits>
from PFP upper drawer
M Counts the number of sheets fed
0
<8 digits>
from PFP lower drawer
M Counts the number of output pages
0
<8 digits>
of duplex printing.
SYS Counts the number of originals fed
0
<8 digits>
from RADF
M 
Refer to
content
e-STUDIO3511
<8 digits>
JPN: 0 UC, EUR: 315,000
e-STUDIO4511
JPN: 0 UC, EUR: 315,000
0
M Counts the drum driving time (main
<8 digits>
motor ON).

1
1
1

1

2
2
2
2
2
2
2
2
1

1

2 - 99 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
04/10

Setting mode (08)
Code
381

390
391
392
393
398

ClassifiItems
cation
Counter Setting for counter installed
externally

Counter Number of errors in HDD
(Copying)
Counter Number of errors in HDD
(FAX)
Counter Number of errors in HDD
(Scanning)
Counter Number of errors in HDD
(Printer)
Laser Number of polygonal motor
rotational speed switching

399

Laser

Accumulated time of
polygonal motor at normal
rotation
Fuser unit error status
counter

400

Fuser

409

Fuser

Fuser roller temperature at a
energy saver mode (Center
thermistor)

410-0

Fuser

Fuser roller temperature
during printing (Center
thermistor/Plain paper)

410-1

411

Fuser

Fuser roller temperature on
standby
(Center thermistor)

Default
ProceFunc- 
1
ALL
1
M Selects the job to count up for the
<0-7>
external counter.
0: Not selected 1: Copier 2: FAX
3: Copier/FAX
4: Printer
5: Copier/Printer 6: Printer/FAX
7: Copier/Printer/FAX
PPC
0
SYS The number of error is reset at HDD
2
<8 digits>
formatting.
FAX
SYS
2
0
<8 digits>
SCN
SYS
2
0
<8 digits>
PRT
SYS
2
0
<8 digits>
ALL
M Counts the number of time the
2
0
polygonal motor has switched its
<8 digits>
rotational speed between normal
rotation and standby rotation.
ALL
0
M Accumulates the time the polygonal
2
<8 digits>
motor has rotated at normal rotation.
ALL

0
<0-19>

M

ALL

13
<0-16>

M

ALL
(black)

12
<0-16>

M

ALL
(color)

12
<0-16>

M

ALL

12
<0-16>

M

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 100

0: No error 1: C410 (Once)
2: C410 (consecutively occurred)
3: 4: C430
5: C440
6: C450
7: C440
8: C450
9: C440
10: C470
11: C470
12: C480 13: C490
14: C470
15: C480 16: C490
17: C470
18: C480 19: C490
0: OFF
1: 40°C
2: 45°C
3: 50°C
4: 55°C
5: 60°C
6: 65°C
7: 70°C
8: 75°C
9: 80°C
10: 85°C
11: 90°C
12: 95°C 13: 100°C 14: 105°C
15: 110°C 16:115°C
0: 120°C 1: 125°C
2: 130°C
3: 135°C 4: 140°C
5: 145°C
6: 150°C 7: 155°C
8: 160°C
9: 165°C 10: 170°C 11: 175°C
12: 180°C 13: 185°C 14: 190°C
15: 195°C 16: 200°C
0: 120°C 1: 125°C
2: 130°C
3: 135°C 4: 140°C
5: 145°C
6: 150°C 7: 155°C
8: 160°C
9: 165°C 10: 170°C 11: 175°C
12: 180°C 13: 185°C 14: 190°C
15: 195°C 16: 200°C

1

1

4

4

1

November 2003 © TOSHIBA TEC

Setting mode (08)
Code
412-0

412-1

413-0

ClassifiItems
cation
Fuser Fuser roller temperature
during printing
(Center thermistor/Thick
paper 3)

Fuser

Fuser roller temperature
during printing
(Center thermistor/Thick
paper 1)

Fuser

Period of time retaining
print-start temperature
(Thick paper 3)

416

Fuser

Temperature setting to start
solving abnormality
(Center/Side thermistor/
Thick paper 3)

417-0

Fuser

Pre-running time for first
printing
(Thick paper 3)

422

Fuser

Fuser roller temperature
setting at the end of prerunning during warming-up

428-0

Fuser

Period of time retaining
print-start temperature
(Thick paper 2)

413-1

415-0

415-1

417-1

428-1

November 2003 © TOSHIBA TEC

Default
ProceFunc- 
4
ALL
12
M 0: 120°C 1: 125°C
2: 130°C
(black) <0-16>
3: 135°C 4: 140°C
5: 145°C
6: 150°C 7: 155°C
8: 160°C
ALL
12
M 9: 165°C 10: 170°C 11: 175°C
4
(color) <0-16>
12: 180°C 13: 185°C 14: 190°C
15: 195°C 16: 200°C
ALL
12
M 0: 120°C 1: 125°C
4
2: 130°C
(black) <0-16>
3: 135°C 4: 140°C
5: 145°C
6: 150°C 7: 155°C
8: 160°C
ALL
13
M 9: 165°C 10: 170°C 11: 175°C
4
(color) <0-16>
12: 180°C 13: 185°C 14: 190°C
15: 195°C 16: 200°C
ALL
3
M 0: Invalid 1: 1 sec.
4
2: 2 sec
(black) <0-10>
3: 3 sec
4: 4 sec.
5: 5 sec.
6: 6 sec.
7: 7 sec.
8: 8 sec.
9: 9 sec.
10: 10 sec.
ALL
2
M 0: Invalid 1: 1 sec.
4
2: 2 sec.
(color) <0-10>
3: 3 sec.
4: 4 sec.
5: 5 sec.
6: 6 sec.
7: 7 sec.
8: 8 sec.
9: 9 sec.
10: 10 sec.
ALL
9
M 0: 120°C 1: 125°C
1
2: 130°C
<0-12>
3: 135°C 4: 140°C
5: 145°C
6: 150°C 7: 155°C
8: 160°C
9: 165°C 10: 170°C 11: 175°C
12: Invalid
ALL
16
M 0: Invalid 0 sec.
4
2: 2 sec.
(black) <0-16>
3: 3 sec.
4:4 sec.
5: 5 sec.
6: 6 sec.
7: 7 sec.
8: 8 sec.
ALL
0
M 9: 10 sec. 10: 12 sec. 11: 14 sec.
4
(color) <0-16>
12: 16 sec. 13: 18 sec. 14: 20 sec.
15: 25 sec. 16: 30 sec.
ALL
9
M 0: 120°C 1: 125°C
1
2: 130°C
<0-16>
3: 135°C 4: 140°C
5: 145°C
6: 150°C 7: 155°C
8: 160°C
9: 165°C 10: 170°C 11: 175°C
12: 180°C 13: 185°C 14: 190°C
15: 195°C 16: 200°C
ALL
3
M 0: Invalid
4
1: 1 sec. 2: 2 sec.
(black) <0-10>
3: 3 sec. 4: 4 sec. 5: 5 sec. 6: 6 sec.
7: 7 sec. 8: 8 sec. 9: 9 sec.
10: 10 sec.
ALL
2
M 0: Invalid
4
1: 1 sec. 2: 2 sec.
(color) <0-10>
3: 3 sec. 4: 4 sec. 5: 5 sec. 6: 6 sec.
7: 7 sec. 8: 8 sec. 9: 9 sec.
10: 10 sec.

2 - 101 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
04/05

Setting mode (08)
Code
430

431

432

436

437-0

ClassifiItems
cation
Fuser Transport motor speed
deceleration
(OHP film)
Fuser Transport motor speed
deceleration
(Thick paper 2)
Fuser Transport motor speed
deceleration
(Thick paper 3)
Fuser Temperature setting to start
solving abnormality(Center/
Side thermistor/Thick paper
2)
Fuser

437-1

438-0

Fuser

438-1

439-0

Fuser

ALL
(color)

2
<0-3>

M

ALL

9
<0-12>

M

ALL
(black)

12
<0-16>

M

ALL
(color)

12
<0-16>

M

Fuser roller temperature
ALL
during printing
(black)
(Center thermistor/OHP film)
ALL
(color)

12
<0-16>

M

10
<0-16>

M

Pre-running time for first
printing
(Thick paper 2)

ALL
(black)

14
<0-16>

M

ALL
(color)

0
<0-16>

M

Pre-running time for first
printing
(Plain paper/Low temperature environment)

ALL
(black)

12
<0-16>

M

ALL
(color)

0
<0-16>

M

Pre-running time for first
printing
(Thick paper 1)

ALL
(black)

9
<0-16>

M

ALL
(color)

5
<0-16>

M

Fuser roller temperature
during printing
(Center thermistor /Thick
paper 2)

439-1

440-0

Fuser

440-1

441-0

441-1

Fuser

Default
Func- 
ALL
1
M Sets deceleration ratio of paper
(color)
<0-3>
transport speed.
0: 1/1 1: 1/2 2: 1/3 3: 1/4
ALL
1
M
(color)
<0-3>

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 102
04/05

Procedure

1

1

1

0: 120°C
3: 135°C
6: 150°C
9: 165°C
12: Invalid
0: 120°C
3: 135°C
6: 150°C
9: 165°C
12: 180°C
15: 195°C
0: 120°C
3: 135°C
6: 150°C
9: 165°C
12: 180°C
15: 195°C
0: Invalid
3: 3 sec.
6: 6 sec.
9: 10 sec.
12: 16 sec.
15: 25 sec.
0: Invalid
3: 3 sec.
6: 6 sec.
9: 10 sec.
12: 16 sec.
15: 25 sec.
0: Invalid
3: 3 sec.
6: 6 sec.
9: 10 sec.
12: 16 sec.
15: 25 sec.

1: 125°C
4: 140°C
7: 155°C
10: 170°C

2: 130°C
5: 145°C
8: 160°C
11: 175°C

1

1: 125°C
4: 140°C
7: 155°C
10: 170°C
13: 185°C
16: 200°C
1: 125°C
4: 140°C
7: 155°C
10: 170°C
13: 185°C
16: 200°C
1: 0 sec.
4: 4 sec.
7: 7 sec.
10: 12 sec.
13: 18 sec.
16: 30 sec.
1: 0 sec.
4: 4 sec.
7: 7 sec.
10: 12 sec.
13: 18 sec.
16: 30 sec.
1: 0 sec.
4: 4 sec.
7: 7 sec.
10: 12 sec.
13: 18 sec.
16: 30 sec.

2: 130°C
5: 145°C
8: 160°C
11: 175°C
14: 190°C

4

2: 130°C
5: 145°C
8: 160°C
11: 175°C
14: 190°C

4

2: 2 sec.
5: 5 sec.
8: 8 sec.
11: 14 sec.
14: 20 sec.

4

2: 2 sec.
5: 5 sec.
8: 8 sec.
11: 14 sec.
14: 20 sec.

4

2: 2 sec.
5: 5 sec.
8: 8 sec.
11: 14 sec.
14: 20 sec.

4

4

4

4

4

4

November 2003 © TOSHIBA TEC

Setting mode (08)
Code
458

459

ClassifiItems
cation
Fuser Threshold for warming-up
temperature(Low-temperature environment)
Fuser Warming-up time(Lowtemperature environment)

460

Fuser

461

Fuser

462

RADF

463-0
463-1
464-0
464-1
465-0
465-1
466-0
466-1
467-0
467-1

Threshold of temperature for
pre-running time for first
printing(Low-temperature
environment)
Pre-running time for first
printing(Plain paper/Lowtemperature environment)

Setting for switchback
operation to copy mixedsized original on RADF

Default
ProceFunc- 
ALL
6
1
M 0: 0°C 1: 5°C 2: 9°C 3: 10°C
<0-11>
4: 12°C 5: 14°C 6: 15°C 7: 16°C
8: 17°C 9: 18°C 10: 19°C 11: 20°C
ALL
7
M 0: No warming-up 1: 30 sec.
1
<0-11>
2: 40 sec. 3: 50 sec. 4: 60 sec.
5: 70 sec. 6: 80 sec. 7: 90 sec.
8: 100 sec. 9: 120 sec. 10: 180 sec.
11: 300 sec.
ALL
9
M 0: 0°C 1: 5°C 2: 9°C 3: 10°C
1
<0-11>
4: 12°C 5: 14°C 6: 15°C 7: 16°C
8: 17°C 9: 18°C 10: 19°C 11: 20°C
ALL

8
<0-11>

ALL

0
<0-1>

5
<0-5>
5
<0-5>
5
<0-5>
5
<0-5>
5
<0-5>
5
<0-5>
5
<0-5>
5
<0-5>
5
<0-5>
5
<0-5>

Paper Feeding retry
feeding number setting
(upper drawer)

Plain
paper
Others

ALL

Paper Feeding retry
feeding number setting
(lower drawer)

Plain
paper
Others

ALL

Paper Feeding retry
feeding number setting
(PFP upper
drawer)
Paper Feeding retry
feeding number setting
(PFP lower
drawer)
Paper Feeding retry
feeding number setting
(bypass feed)

Plain
paper
Others

ALL

Plain
paper
Others

ALL

Plain
paper
Others

ALL

November 2003 © TOSHIBA TEC

ALL

ALL

ALL

ALL

ALL

M

0: Invalid (always) 1: 0 min.
2: 0.5 min.
3: 1 min. 4: 2 min.
5: 3 min.
6: 5 min. 7: 7 min.
8: 10 min.
9: 15 min.
10: 30 min.
11: 60 min.
SYS Sets whether or not detecting the
original length by transporting without
scanning in reverse when finding A4R/FOLIO paper.
0: Invalid- Judges as A4-R without
transporting in reverse with no
scanning.
1: Valid- Judges whether it is A4-R or
FOLIO size by transporting in
reverse with no scanning.
* The original is transported in
reverse with no scanning when
detecting LT-LG size-paper in LT,
regardless of this setting.
M Sets the number of times of the
feeding retry from the upper drawer.
M
M

Sets the number of times of the
feeding retry from the lower drawer.

M
M
M
M
M
M
M

1

1

4
4
4
4

Sets the number of times of the
feeding retry from the PFP upper
drawer.

4

Sets the number of times of the
feeding retry from the PFP lower
drawer.

4

Sets the number of times of the
feeding retry from the bypass tray.

4

4

4

4

2 - 103 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
05/05

Setting mode (08)
Code
468-0
468-1

ClassifiItems
cation
Paper Feeding retry
feeding number setting
(LCF)

Plain
paper
Others

470

Paper Paper size (305x457 mm)
feeding feeding/widthwise direction

471

Paper Paper size (Post card)
feeding feeding/widthwise direction

478

Laser

Judged number of polygonal
motor rotation error (Normal
rotation)

479

Laser

Judged number of polygonal
motor rotation error (At
acceleration/deceleration)

480

Paper Default setting of paper
feeding source

481

Paper Automatic change of paper
feeding source

482

Paper Feeding retry setting
feeding
Laser Pre-running rotation of
polygonal motor

483

Default
ProceFunc- 
ALL
5
M Sets the number of times of the
4
<0-5>
feeding retry from the LCF.
ALL
M
4
5
<0-5>
ALL
M
10
457/305
<148-457/
105-305>
ALL
M * Post card is supported only for JPN
10
148/100
model.
<148-432/
100-297>
ALL
M Displays the error [CA10] when the
1
0
set number of rotation error has been
<0-1>
detected.
0: 2 times 1: 12 times
ALL
0
M 0: Waiting time for polygonal motor
1
<0-1>
rotation overshooting 0.6 sec.
1: Waiting time for polygonal motor
rotation overshooting 2.2 sec.
PPC
0
SYS 0: A4/LT 1: LCF
1
<0-5>
2: Upper drawer 3: Lower drawer
4: PFP upper drawer
5: PFP lower drawer
PPC
1
SYS Sets whether or not changing the
1
<0-2>
drawer automatically to the other
drawer with the paper of the same
size when paper in the selected
drawer has run out.
0: OFF
1: ON (Changes to the drawer with
the same paper direction and size:
ex. A4 to A4)
2: ON (Changes to the drawer with
the same paper size. Paper with
the different direction is acceptable
as long as the size is the same:
ex., A4 to A4-R, LT-R to LT. “1” is
applied when the staple/holepunch is specified.)
ALL
0
M 0: ON 1: OFF
1
<0-1>
ALL
SYS Sets whether or not switching the
1
0
polygonal motor from the standby
<0-2>
rotation to the normal rotation when
the original is set on the RADF or the
platen cover is opened.
0: Valid (when using RADF and the
original is set manually)
1: Invalid
2: Valid (when using RADF only)

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 104
05/05

November 2003 © TOSHIBA TEC

Setting mode (08)
Code
484

ClassifiItems
cation
Laser Polygonal motor rotational
status switching at the Auto
Clear Mode

485

Laser

Rotational status of
polygonal motor on standby

486

Laser

Timing of auto-clearing of
polygonal motor pre-running
rotation

487

Transfer Selection of performing the
2nd transfer roller cleaning
(Bypass feed)

488

Laser

489

Laser

490

Laser

497

502

503

Setting of polygonal motor
type
Polygonal motor rotation
number on standby

Polygonal motor rotation in
the energy saving mode
General Speed switching for color
printing
Image

User
interface
511
Main
charger
526-0
Fuser

Error diffusion and dither
setting at photo mode
Default setting of density
adjustment
Main charger wire autocleaning setting
Pre-running time for first
printing
(OHP film)

526-1

541

Image Environment correction
control control of 1st transfer roller
bias

November 2003 © TOSHIBA TEC

Default
ProceFunc- 
1
ALL
0
SYS Sets whether or not switching the
<0-1>
polygonal motor from the normal
rotation to the standby rotation at the
Auto Clear Mode.
0: Valid 1: Invalid
ALL
0
SYS Sets the rotational status of
1
<0-1>
polygonal motor on standby.
0: Rotated (The rotational speed is
set at 08-490.)
1: Stopped
ALL
0
SYS Switches the polygonal motor to the
1
<0-2>
standby rotation when a certain
period of time has passed from the
pre-running. At this code, the period
to switch the status to the standby
rotation is set.
0: 15 sec. 1: 30 sec. 2: 45 sec.
* This setting is effective when “0” or
“2” is set at 08-483.
ALL
0
M 0: Performs only at no paper size is
1
<0-1>
designated
1: Performs regardless of designation of paper size
ALL
3
M Set the type of polygonal motor.
1
<2-3>
2: 2 clock type 3: 3 clock type
ALL
M 0: 38090.55rpm 1: 35000rpm
1
5
<0-5>
2: 30000rpm
3: 25000rpm
4: 20000rpm
5: 10000rpm
ALL
0
M 0: Stopped
1
1: 10000rpm
<0-1>
ALL
M Sets the speed for color printing.
1
0
(color)
0: 11 pages/minute
<0-1>
1: 6 pages/minute
PPC
0
SYS Sets the image reproduction method
1
(black)
<0-1>
at photo mode.
0: Error diffusion 1: Dither
PPC
0
SYS 0: Automatic
1
(black)
<0-1>
1: Manual (Center)
M 0: Invalid
1
ALL
1
<0-1>
1: Valid
ALL
M 0: Invalid 1: 0 sec.
4
16
2: 2 sec.
(black) <0-16>
3: 3 sec. 4: 4 sec.
5: 5 sec.
6: 6 sec. 7: 7 sec.
8: 8 sec.
ALL
0
M 9: 10 sec. 10: 12 sec. 11: 14 sec.
4
(color) <0-16>
12: 16 sec. 13: 18 sec. 14: 20 sec.
15: 25 sec. 16: 30 sec.
1
ALL
M Sets whether or not correcting the 1st
1
<0-1>
transfer roller bias depending on the
environment.
0: Invalid 1: Valid

2 - 105 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
04/10

Setting mode (08)
Code
542

ClassifiItems
cation
Image Transfer belt life correction
control of 1st transfer roller bias

543

Image 1st transfer roller life
control correction of 1st transfer
roller bias

544

Image Environment correction
control control of 2nd transfer roller
bias

545

Image Transfer belt life correction
control of 2nd transfer roller bias

546

Image 2nd transfer roller life
control correction of 2nd transfer
roller bias

548

Transfer Setting of 2nd transfer roller
bias table (for each
destination/paper thickness)

549

Image Image quality control/opencontrol loop control 1

550

Default setting of Original
mode
Image Image quality control/opencontrol loop control 2

551

Image

552

Image Drum life correction control
control

553

Image Drum temperature correccontrol tion control

554

Image Image quality open-loop
control control/Contrast voltage
initial value

Default
ProceFunc- 
1
1
ALL
M Sets whether or not correcting the 1st
<0-1>
transfer roller bias depending on the
transfer belt life.
0: Invalid 1: Valid
1
ALL
M Sets whether or not correcting the 1st
1
<0-1>
transfer roller bias depending on the
1st transfer roller life.
0: Invalid 1: Valid
1
ALL
M Sets whether or not correcting the
1
<0-1>
2nd transfer roller bias depending on
the environment.
0: Invalid 1: Valid
1
ALL
M Sets whether or not correcting the
1
<0-1>
2nd transfer roller bias depending on
the transfer belt life.
0: Invalid 1: Valid
1
ALL
M Sets whether or not correcting the
1
<0-1>
2nd transfer roller bias depending on
the 2nd transfer roller life.
0: Invalid 1: Valid
EUR: 0
ALL
M 0:80 g/m2 (21.3 lb.)/EUR
1
UC: 1
1:75 g/m2 (20 lb.)/UC
2:64 g/m2 (17.1 lb.)/JPN
JPN: 2
<0-2>
1
ALL
M Sets whether or not performing the
1
open-loop control 1.The open-loop
<0-1>
control 1 is performed in advance of
the closed-loop control.
0: Invalid 1: Valid
PPC
0
SYS 0: Text/Photo 1: Photo 2: Text
1
(black)
<0-3>
3: Gray Scale
M Sets whether or not performing the
1
ALL
1
<0-1>
open-loop control 2.The open-loop
control 2 is performed before or
during printing.
0: Invalid 1: Valid
1
M Sets whether or not correcting the
1
ALL
<0-1>
drum voltage depending on the drum
life in open-loop control.
0: Invalid 1: Valid
1
M Sets whether or not correcting the
1
ALL
<0-1>
drum voltage depending on the drum
surface temperature in open-loop
control.
0: Invalid 1: Valid
1
M Sets whether or not deciding the
1
ALL
<0-1>
initial value of contrast voltage in
open-loop control.
0: Invalid 1: Valid

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 106
05/05

November 2003 © TOSHIBA TEC

Setting mode (08)
Code
555

Default
ProceFunc- 
1
1
M Sets whether or not correcting the
ALL
<0-1>
laser power depending on the drum
life when the laser power initial value
is set in open-loop control.
0: Invalid 1: Valid
Image quality closed-loop
1
M Sets whether or not correcting the
1
ALL
control/Contrast voltage
<0-1>
contrast voltage in closed-loop
control.
0: Invalid 1: Valid
Image quality closed-loop
ALL
1
M Sets whether or not correcting the
1
control/Laser power
<0-1>
laser power in closed-loop control.
0: Invalid 1: Valid
Contrast voltage/Correction
1
M Sets whether or not switching the
1
ALL
gain environment setting
<0-1>
correction amount once at contrast
voltage correction depending on the
environment.
0: Invalid 1: Valid
Image quality closed-loop
ALL
1
M Sets whether performing closed-loop
1
control automatic start-up/At (color)
<0-2>
control automatically at power-ON
power-ON
when the fuser roller temperature
becomes below the specified level.
0: Invalid 1: Valid (at mode 1)
2: Valid (at mode 2)
Process switching for image
PPC
1
M Sets whether or not performing a
1
smoothing (Text/Photo)
(black)
<0-1>
smoothing process (primary scanning
direction, 2,400 dpi or equivalent).
0: Invalid 1: Valid
Process switching for image
PPC
0
M Sets whether or not performing a
1
smoothing (Photo)
(black)
<0-1>
smoothing process (primary scanning
direction, 2,400 dpi or equivalent).
Process switching for image
PPC
1
M 0: Invalid 1: Valid
1
smoothing (Text)
(black)
<0-1>

ClassifiItems
cation
Image Drum life correction of laser
control power initial value

556

Image
control

557

Image
control

558

Image
control

559

Image
control

560

Image

561

Image

562

Image

565

Image Image quality closed-loop
control control automatic start-up/
Relative humidity variation

ALL
(color)

1
<0-2>

M

566

Image Image quality closed-loop
control control automatic start-up/
Period of time unattended

ALL
(color)

1
<0-2>

M

567

Image Image quality closed-loop
control control automatic start-up/
Accumulated print volume

ALL
(color)

2
<0-2>

M

November 2003 © TOSHIBA TEC

Sets whether or not performing
closed-loop control automatically
when the relative humidity becomes
below the specified level from the
previous control.
0: Invalid 1: Valid (at mode 1)
2: Valid (at mode 2)
Sets whether or not performing
closed-loop control automatically
when the equipment has not been
used for a specified period of time.
0: Invalid 1: Valid (at mode 1)
2: Valid (at mode 2)
Sets whether or not performing
closed-loop control automatically
when the specified number of sheets
has been printed out from the
previous control.
0: Invalid 1: Valid (at mode 1)
2: Valid (at mode 2)

1

1

1

2 - 107 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Setting mode (08)
Code
568

569

570

571

572

573

574

575

576

583-0

583-1

583-2

Default
ProceClassifiFunc- 
Image Image quality closed-loop
ALL
2
M Sets whether or not performing
1
control control automatic start-up/
(color)
<0-2>
closed-loop control automatically
When recovered from “Toner
when recovered from “Toner empty”.
empty”
0: Invalid 1: Valid (at mode 1)
2: Valid (at mode 2)
Image Image quality closed-loop
ALL
8
M Sets the fuser roller temperature to
1
control control automatic start-up/
(color) <0-20>
perform closed-loop control when “1”
Temperature setting of fuser
or “2” (valid) is set in 08-559.
roller at power-ON
0: 20°C
1: 25°C
2: 30°C
3: 35°C
4: 40°C
5: 45°C
6: 50°C
7: 55°C
8: 60°C
9: 65°C
10: 70°C
11: 75°C
12: 80°C 13: 85°C
14: 90°C
15: 95°C 16: 100°C 17: 105°C
18: 110°C 19: 115°C 20: 120°C
Image Image quality closed-loop
ALL
4
M Sets the relative humidity difference
1
control control automatic start-up/
(color)
<0-6>
to perform the closed-loop control
Relative humidity difference
when “1” or “2” (valid) is set in 08setting
565.
0: 0%
1: 5% 2: 10% 3: 15%
4: 20% 5: 25% 6: 30%
Image Image quality closed-loop
ALL
4
M Sets the period of time unattended to
1
control control automatic start-up/
(color) <0-24>
perform closed-loop control when “1”
Setting of period of time
or “2” (valid) is set in 08-566.
unattended
Setting value x 1 (hour)
Image Image quality closed-loop
ALL
10
M Sets the number of accumulated print
1
control control automatic start-up/
(color) <0-30>
volume to perform closed-loop
Setting of accumulated print
control when “1” or “2” (valid) is set in
volume
08-567.
Setting value x 100 (pages)
Image Abnormality detection count
ALL
0
M Counts the abnormality detection of
1
control (Y)
<0-16>
image quality control. Accumulating
Display/0 clearing
total of [CE10], [CE20] and [CE40]
Image Abnormality detection count
ALL
0
M Counts the abnormality detection of
1
control (M)
<0-16>
image quality control. Accumulating
Display/0 clearing
total of [CE10], [CE20] and [CE40]
Image Abnormality detection count
ALL
0
M Counts the abnormality detection of
1
control (C)
<0-16>
image quality control. Accumulating
Display/0 clearing
total of [CE10], [CE20] and [CE40]
Image Abnormality detection count
ALL
0
M Counts the abnormality detection of
1
control (K)
<0-16>
image quality control. Accumulating
Display/0 clearing
total of [CE10], [CE20] and [CE40]
Fuser Pre-running time Transport ALL
1
M 0: 3 sec. 1: 6 sec.
4
2: 9 sec.
<0-10>
at power-ON and motor
3: 12 sec. 4: 15 sec. 5: 18 sec.
speed 1/1
ready status
6: 21 sec. 7: 24 sec. 8: 27 sec.
4
M 9: 30 sec. 10: 33 sec.
4
Transport ALL
<0-10>
motor
speed 1/2
7
M
4
Transport ALL
<0-10>
motor
speed 1/3

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 108

November 2003 © TOSHIBA TEC

Setting mode (08)
Code
584

585

586

587
588
589

595

597
602

603

604

605
607

Default
ProceFunc- 
1
ALL
0
M 0: Decelerating to 1/1
<0-2>
1: Decelerating to 1/2
2: Decelerating to 1/3
User Default setting of Original
PPC
0
SYS 0: Text/Photo
1
1: Text
interface mode
(color)
<0-4>
2: Printed image 3: Photo
4: Map
Image Image quality switching
PPC
0
SYS Selects the method of image
1
when selecting the Image
(black)
<0-1>
processing when the Image SmoothSmoothing Mode
ing is selected in the original modes.
0: Processing for Image Smoothing
1: Processing when judging as black
in the ACS Mode
User Default setting of Density
PPC
1
SYS 0: Automatic
1
interface mode
(color)
<0-1>
1: Manual (Center)
SYS 0: Auto color 1: Black
1
User Default setting of Color
PPC
1
interface mode
<0-2>
2: Full color
PPC
SYS Selects the method of image
1
Image Image quality switching
1
when judging as black in the (black)
<0-1>
processing when the original is
ACS Mode
judged as black in the ACS Mode.
0: Processing for Image Smoothing
1: Processing when judging as black
in the ACS Mode
Image Scanning operation
PPC
0
SYS 0: Scanning color/black integrated
1
switching at automatic
(Color)
<0-1>
pattern
calibration
1: Scanning color pattern only
Image Gamma correction table all
PRT
SYS Initializes the status of automatic
3
clearing
(color)
gamma adjustment in color printing.
User Screen setting for automatic
EUR:0 SYS 0: OFF 1: ON
1
ALL
interface energy saver/automatic
UC:1
JPN:1
power OFF
<0-1>
User Setting for automatic
ALL
SYS 0: Invalid
1
0
interface duplexing mode
1: Single-sided to duplex copying
<0-3>
2: Two-sided to duplex copying
3: User selection
User Default setting for APS/AMS
ALL
0
SYS 0: APS (Automatic Paper Selection)
1
interface
<0-2>
1: AMS (Automatic Magnification
Selection)
2: Not selected
User Centering printing of primary/ PPC
1
SYS 0: Invalid
1
1: Valid
interface secondary direction at AMS
<0-1>
PPC
SYS 0: Continuous feeding
1
User Default setting of RADF
0
(by pressing the [START] button)
interface mode
<0-1>
1: Single feeding
(by setting original on the tray)
ClassifiItems
cation
Fuser Transport motor speed of
pre-running at ready status

November 2003 © TOSHIBA TEC

2 - 109 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
05/05

Setting mode (08)
Code
609-0
609-1
609-2
609-3
609-4
610
611
612

Default
Func- 
SYS
Step
ALL
88
-2
<0-255>
ALL
SYS
Step
108
-1
<0-255>
ALL
SYS
Step
148
0 (center)
<0-255>
ALL
SYS
Step
178
+1
<0-255>
ALL
SYS
Step
208
+2
<0-255>
Key touch sound of control
ALL
SYS
1
panel
<0-1>
PPC
SYS
Book type original priority
0
<0-1>
Summer time mode
ALL
SYS
0
<0-1>
Paper size selection for
PPC
SYS
EUR:
[OTHER] button
FOLIO
UC:COMP
JPN:A5-R
Local I/F time-out period
ALL
SYS
6
<1-50>

ClassifiItems
cation
Image Binarizing level
setting
(When judging as
black in the ACS
Mode)

User
interface
User
interface
General

613

User
interface

614

Network

615

General Size information of main
memory and page memory

ALL

-

SYS

616

Counter Counting method in Twin
Color Mode
(Limitation Function)

ALL

JPN: 1
UC: 0
EUR: 0
<0-1>

SYS

617

User
interface
User
interface
Paper
feeding

Print setting without department code
Default setting of RADF
original size
Time lag before auto-start of
bypass feeding

ALL

0
<0-1>
0
<0-1>
4
<0-10>

SYS

User
interface
User
interface
User
interface
User
interface

Department management
setting (Copier)
Department management
setting (FAX)
Department management
setting (Printer)
Department management
setting (Scanner)

1
<0-1>
1
<0-1>
1
<0-1>
1
<0-1>

SYS

618
619

620
621
622
623

PPC
ALL

PPC
FAX
PRT
SCN

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 110

SYS
SYS

Contents

Procedure

Sets the binarizing level of each step.
When the value increases, the image
becomes darker. When the value
decreases, the image becomes
lighter.
*Refer to 08-268.

4
4
4
4
4

0: OFF
1: ON
0: Left page to right page
1: Right page to left page
0: Not summer time
1: Summer time
Press the icon on the LCD to select
the size.

1

Sets the period of time when the job
is judged as completed in local I/F
printing (USB or parallel).
1: 1.0 sec. 2: 1.5 sec. - 50: 25.5 sec.
(in increments of 0.5 sec.)
Displays the sizes of the main
memory and page memory. Enables
to check if each memory is properly
recognized.
Sets the counting method in Twin
Color Mode with the Limitation
Function.
0: Count as color
1: Count as black
0: Printed
1: Not printed
0: Same size originals
1: Mixed size originals
Sets the time taken to add paper
feeding when paper in the bypass
tray has run out during the bypass
feed copying.
0: Paper is not drawn in unless
the [START] button is pressed.
1-10: Setting value x 0.5sec.
0: Invalid
1: Valid

1

1
1
9

2

1

1
1
1

1

SYS 0: Invalid

1: Valid

1

SYS 0: Invalid

1: Valid

1

SYS 0: Invalid

1: Valid

1

November 2003 © TOSHIBA TEC

Setting mode (08)
Code
624
625

627
628
629
632

634
636

638

Classification
User
interface
User
interface

Department management
setting (List print)
Blank copying prevention
mode during RADF jamming

User
interface
User
interface
User
interface
User
interface

Rotation printing at the nonsorting
Direction priority of original
image
Department management
setting
Automatic calibration
disclosure level

Items

User
interface
User
interface

Inner receiving tray priority
at Non-sort Mode
Width setting for image shift
copying (linkage of front side
and back side)
General Time differences

Default
ProceFunc- 
PRT
1
SYS 0: Invalid
1: Valid
1
<0-1>
PPC
SYS 0: OFF
1
0
1: ON (Start printing when the
<0-1>
scanning of each page is finished)
ALL
0
SYS 0: Not rotating
1
1: Rotating
<0-1>
PPC
SYS 0: Automatic
1: Portrait
1
0
<0-1>
ALL
SYS 0: Invalid
1: Valid
1
0
<0-1>
PPC
SYS Sets the disclosing level of automatic
1
1
calibration.
<0-2>
0: Service technician
1: Administrator 2: User
ALL
0
SYS 0: Normal
1
<0-1>
1: Inner receiving tray
PPC
SYS 0: ON 1: OFF
1
0
<0-1>
ALL

640

User Date display format
interface

ALL

641

User Automatic Sorting Mode
interface setting (RADF)

PPC

642

User Default setting of Sorter
interface Mode

PPC

643

User Color 1 at twin color
PPC
interface selection (Select what color (color)
black in original is copied)
User Color 2 at twin color
PPC
interface selection (Select what color (color)
other than black in original is
copied)

644

November 2003 © TOSHIBA TEC

EUR: 24 SYS 0: +12.0h
1: +11.5h
2: +11.0h
UC: 40
3: +10.5h
4: +10.0h
5: 9.5h
JPN: 6
6: +9.0h
7: +8.5h
8: +8.0h
<0-47>
9: +7.5h
10: +7.0h
11: +6.5h
12: +6.0h
13: +5.5h
14: +5.0h
15: +4.5h
16: +4.0h
17: +3.5h
18: +3.0h
19: +2.5h
20: +2.0h
21: +1.5h
22: +1.0h
23: +0.5h
24: 0.0h
25:-0.5h
26: -1.0h
27: -1.5h
28: -2.0h
29: -2.5h
30: -3.0h
31: -3.5h
32: -4.0h
33: -4.5h
34: -5.0h
35: -5.5h
36: -6.0h
37: -6.5h
38: -7.0h
39: -7.5h
40: -8.0h
41: -8.5h
42: -9.0h
43: -9.5h
44: -10.0h
45: -10.5h 46: -11.0h 47: -11.5h
EUR:1 SYS 0: YYYY.MM.DD. 1: DD.MM.YYYY
UC:2
2: MM.DD.YYYY
JPN:0
<0-2>
SYS 0: Invalid
1: STAPLE
2
2:SORT
3: GROUP
<0-4>
4: ROTATE SORT
0
SYS 0: NON-SORT
1: STAPLE
<0-4>
2: SORT
3: GROUP
4: ROTATE SORT
0
SYS 0: K
1: Y
2: M
3: C
<0-6>
4: R
5: G
6: B
4
<0-6>

SYS 0: K
4: R

1: Y
5: G

2: M
6: B

3: C

1

1

1

1

1

1

2 - 111 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
04/09

Setting mode (08)
Code
645

ClassifiItems
cation
User Correction of reproduction
interface ratio in editing copy

646

User Image position in editing
interface

647

User
interface
User
interface

Rotation of paper direction
for BOX printing
Returning finisher tray when
printing is finished

User
interface
User
interface
User
interface

Magazine sort setting

User
interface
User
interface
User
interface

Cascade operation setting

648

649
650
651

652
653
657

658

2 in 1/4 in 1 page allocating
order setting
Printing format setting for
Time Stamp and Page
Number

Cascade operation setting

Default setting of printing
direction for Time Stamp
and Page Number
User Auto-start setting for bypass
interface feed printing

Default
ProceFunc- 
PPC
10
SYS Sets the reproduction ratio for the “X
1
<0-10>
in 1” printing (including magazine
sort) to the “Reproduction ratio x
Correction ratio”.
0: 90% 1: 91% 2: 92% 3: 93%
4: 94% 5: 95% 6: 96% 7: 97%
8: 98% 9: 99% 10: 100%
PPC
0
SYS Sets the page pasted position for “X
1
<0-1>
in 1” to the upper left corner/center.
0: Cornering 1: Centering
ALL
1
SYS 0: Rotation OFF
1
<0-1>
1: Rotation ON
ALL
SYS Sets whether or not returning the
1
0
<0-1>
finisher tray to the bin 1 when printing
is finished.
0: Not returned 1: Returned
PPC
0
SYS 0: Left page to right page
1
<0-1>
1: Right page to left page
PPC
SYS 0: Horizontal
1
0
<0-1>
1: Vertical
PPC
SYS
1
2
Hyphen
Dropout
(with page number)(with date, time and page number)
<0-3>
0:
OFF
OFF
1:
ON
OFF
2:
OFF
ON
3:
ON
ON
Note: Hyphen printing format
ON: -1- OFF: 1
PPC
0
SYS 0: OFF 1: ON
1
<0-1>
PRT
SYS 0: OFF 1: ON
1
0
<0-1>
PPC
SYS 0: Short edge
1
0
1: Long edge
<0-1>
PRT

0
<0-1>

659

User Auto-start setting for bypass
interface feed printing

PPC

1
<0-1>

660

Network Auto-forwarding setting of
received FAX
Network Auto-forwarding setting of
received E-mail

ALL

0
<0-1>
0
<0-1>

661

ALL

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 112

SYS Sets whether or not feeding a paper
automatically into the copier when it
is placed on the bypass tray.
0: OFF (Press the [START] button to
start feeding.)
1: ON (Automatical feeding)
SYS Sets whether or not feeding a paper
automatically into the copier when it
is placed on the bypass tray.
0: OFF (Press the [START] button to
start feeding.)
1: ON (Automatical feeding)
SYS 0: Invalid
1: Valid
SYS 0: Invalid
1: Valid

1

1

1
1

November 2003 © TOSHIBA TEC

Setting mode (08)
Code
662

ClassifiItems
cation
General Clearing of SMS partition

Default
ProceFunc- 
SYS Clears SMS partition. (Performs
3
ALL
when the service call [F106] has
occurred.)
PPC
0
SYS Sets the counting method of fee
1
<0-2>
charging or department count in Twin
Color Mode.
0: Count as Twin Color Mode
1: Count as Black Mode
2: Count as Full Color Mode
ALL
M/ Initializes all the adjustment modes
3
SYS and the setting modes.
ALL
SYS Initializes the Electronic Filing.
3
ALL
SYS Initializes the shared folder.
3
ALL
SYS Initializes system NVRAM area.
3

663

Counter Counting method in Twin
Color Mode

665

General M/SYS all clearing

666
667
669

General /SHR partition clearing
General /SHA partition clearing
General System all clearing

670

General HDD diagnostic menu
display
User Size indicator
interface
General Initialization of department
management information

ALL

-

ALL

0
<0-1>
-

Paper Coated Paper
feeding Mode setting for
paper source

Upper
drawer

ALL

0
<0-1>

675-1

Lower
drawer

ALL

0
<0-1>

675-2

PFP
upper
drawer
PFP
lower
drawer
LCF

ALL

0
<0-1>

ALL

0
<0-1>

ALL

0
<0-1>

671
672

675-0

675-3

675-4

November 2003 © TOSHIBA TEC

-

SYS Display the HDD information

2

SYS 0: Invalid 1: Valid

1

SYS Initializing of the department management information
* Enter the code with the digital keys
and press the [INITIALIZE] button to
perform the initialization.
If the area storing the department
management information is
destroyed for some reason, “Enter
Department Code” is displayed on
the control panel even if the
department management function is
not set on. In this case, initialize the
area with this code. This area is
normally initialized at the factory.
SYS Sets whether or not applying the
Coated Paper Mode to each paper
source.
SYS 0: Normal mode
1: Coated Paper Mode
* Coated Paper Mode - This mode is
SYS selected when the paper which often
causes the misfeeding (ex. coated
paper) is used. The occurrence of
SYS misfeeding is reduced by lengthening
the jam detection time. However, the
printing speed is lowered since the
SYS printing cycle is also lengthened with
the lengthened jam detection time.

3

4

4

4

4

4

2 - 113 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
04/10

Setting mode (08)
Code
676

677-0

ClassifiItems
cation
Paper Bypass copy printing
feeding [COATED] button display

Paper Coated Paper
feeding Mode setting at
bypass feeding

Plain
paper

677-1

Thick
paper 1

677-2

Thick
paper 2

677-3

Thick
paper 3

677-4

OHP film

677-5

Envelope

678

General Setting of banner advertising display

679

General Banner advertising display 1

680

General Banner advertising display 2

681

General Display of [BANNER
MESSAGE] button

Default
ProceFunc- 
1
PPC
SYS Sets whether or not displaying the
0
[COATED] button on the LCD screen
<0-1>
at bypass feeding.
0: Not displayed
1: Displayed (The Coated Paper Mode
is applied by pressing the [COATED]
button at bypass feeding.)
* Coated Paper Mode - This mode is
selected when the paper which often
causes the misfeeding (ex. coated
paper) is used. The occurrence of
misfeeding is reduced by lengthening
the jam detection time. However, the
printing speed is lowered since the
printing cycle is also lengthened with
the lengthened jam detection time.
PRT
0
SYS Sets whether or not applying the
4
<0-1>
Coated Paper Mode on each paper
type at bypass printing.
PRT
0
SYS 0: Normal mode
4
<0-1>
1: Coated Paper Mode
* Coated Paper Mode - This mode is
PRT
0
SYS selected when the paper which
4
<0-1>
often causes the misfeeding (ex.
coated paper) is used. The occurPRT
0
SYS rence of misfeeding is reduced by
4
<0-1>
lengthening the jam detection time.
However, the printing speed is
PRT
0
SYS lowered since the printing cycle is
4
<0-1>
also lengthened with the lengthened
jam detection time.
PRT
0
SYS
4
<0-1>
ALL
SYS Sets whether or not displaying the
1
0
banner advertising. The setting
<0-1>
contents of 08-679 and 08-680 are
displayed at the time display section
on the right top of the screen. When
both are set, each content is displayed alternately.
0: Not displayed
1: Displayed
ALL
SYS Maximum 27 letters
11
(one-byte character)
ALL
SYS Maximum 27 letters
11
(one-byte character)
ALL
0
SYS 0: Not displayed
1
1: Displayed
<0-1>
* This button enables the entry of
“Banner advertising display 1(08679)” and “Banner advertising
display 2 (08-680)” on the control
panel.

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 114
04/09

November 2003 © TOSHIBA TEC

Setting mode (08)
Code
682
683

684
685

ClassifiItems
cation
User Offsetting between jobs
interface
General Duplex printing setting when
coin controller is used

690

General Rebuilding all databases
General Rebuilding all databases
related to Address Book
General Rebuilding all databases
related to log
FAX Adaptation of paper source
priority selection
General HDD formatting

691

General HDD type display

692

Mainte- Performing panel calibration
nance

693

General Initialization of NIC information
General Performing HDD testing
Scrambler Installation of scrambler
board board (Option)
Paper Paper type priority
feeding

686
689

694
696
697

698

Scrambler Entering the key code for
board scrambler board

699

Scrambler Erasing all data in HDD
board
FAX Destination setting for FAX

701

November 2003 © TOSHIBA TEC

Default
ProceFunc- 
ALL
0
SYS 0: Invalid
1: Valid
1
<0-1>
ALL
SYS When the duplex printing is short
1
1
paid with a coin controller, reverse
<0-1>
side of the original is not printed and
is considered as a defect (printing job
may be cleared). To solve this
problem, the selection of printing
method is enabled with this setting.
0: Invalid (Both sides printed)
1: Valid (Only one side printed)
ALL
SYS Rebuilds all databases.
3
ALL
SYS Rebuilds all databases related to the
3
Address Book.
ALL
SYS Rebuilds all databases related to the
3
logs.
FAX
0
SYS 0: Not subjected for APS judgment
1
<0-1>
1: Subjected for APS judgment
ALL
SYS 2: Normal formatting
7
<2>
ALL
SYS 0: Not formatted 1: Not used
7
<0-2>
2: Normal format
ALL
SYS Performs the calibration of the pressing
1
position on the touch panel (LCD
screen). The calibration is performed
by pressing 2 reference positions after
this code is started up.
ALL
SYS Returns the value to the factory
3
shipping default value.
ALL
SYS Checks the bad sector.
3
ALL
0
- 0: Not installed
2
<0-1>
1: Installed
PPC
SYS Sets the paper type priority during
1
1
<1-2>
copying.
1: Normal paper 2: Thick paper 1
ALL
- Start up this code and have the user
5
enter the key code.
Once the key code has been set, this
code cannot be set again on security
grounds.
ALL
- This setting is effective only when the
3
scrambler board is installed.
FAX
EUR: 5 SYS 0: Japan
1
1: Asia
UC: 4
2: Australia
3: Hong Kong
JPN: 0
4: U.S.A./Canada 5: Germany
Other: 1
6: U.K.
7: Italy
<0-25>
8: Belgium
9: Netherlands
10: Finland
11: Spain
12: Austria
13: Switzerland
14: Sweden
15: Denmark
16: Norway
17: Portugal
18: France
19: Greece
20: Poland
21: Hungary
22: Czech
23: Turkey
24: South Africa
25: Taiwan

2 - 115 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
05/05

Setting mode (08)
Code
702
703

707

Classification
Maintenance
Maintenance

Items

Remote-controlled service
function
Remote-controlled service
HTTP server
URL setting
Mainte- Remote-controlled service
nance HTTP initially-registered
server
URL setting

Default
Func- 
ALL
2
SYS 0: Valid (Remote-controlled server)
<0-2>
1: Valid (L2)
2: Invalid
ALL
SYS Maximum 256 Bytes
-

ALL

710

Mainte- Short time interval setting of
nance recovery from Emergency
Mode

ALL

711

Maintenance
Maintenance

Short time interval setting of
Emergency Mode
Remote-controlled service
periodical polling timing
(Hour/Hour/Minute/Minute)
Remote-controlled service
Writing data of selfdiagnostic code
Remote-controlled service
response waiting time
(Timeout)
Remote-controlled service
initial registration
Remote-controlled service
tentative password
Status of remote-controlled
service initial registration
(Display only)
Service center call function

ALL

715

716

Maintenance

717

Maintenance

718

Maintenance
Maintenance
Maintenance

719
720

721

Maintenance

723

Maintenance
Maintenance
Maintenance
Maintenance
Maintenance
Maintenance
Maintenance
Maintenance
(Remote)

726
727
728
729
730
731
732

ALL

https://
SYS Maximum 256 Bytes
device.mfpsupport.com:
443/device/
firstregist.ashx
24
SYS Sets the time interval to recover from
<1-48>
the Emergency Mode to the Normal
Mode.
(Unit: Hour)
60
SYS Unit: Minute
<30-360>
SYS 0 (0:00) to 2359 (23:59)
1230

1
11

11

1

1
1

ALL

0
<0-1>

SYS 0: Prohibited

ALL

3
<1-30>

SYS Unit: Minute

1

ALL

0
<0-1>
-

SYS 0: OFF 1: Start
2: Only certification is scanned
SYS Maximum 10 letters

1

ALL

0
<0-1>

SYS 0: Not registered
1: Registered

2

ALL

2
<0-2>

1

Service center call
HTTP server URL setting
HTTP proxy setting

ALL

-

SYS 0: OFF
1: Notifies all service calls
2: Notifies all but paper jams
SYS Maximum 256 letters

11

ALL

SYS 0: Valid 1: Invalid

1

HTTP proxy IP address
setting
HTTP proxy port number
setting
HTTP proxy ID setting

ALL

1
<0-1>
-

SYS 000.000.000.000 - 255.255.255.255
(Default value 000.000.000.000)
SYS

11

HTTP proxy password
setting
HTTP proxy panel display

ALL

-

ALL

Automatic ordering function
of supplies

ALL

1
<0-1>
3
<0-3>

ALL

ALL
ALL

1: Accepted

Procedure

0
<0-65535>
SYS Maximum 30 letters
-

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 116
05/05

1

11

1
11

SYS Maximum 30 letters

11

SYS 0: Valid 1: Invalid

1

SYS 0: Ordered by FAX
1: Ordered by E-mail
2: Ordered by HTTP
3: OFF

1

November 2003 © TOSHIBA TEC

Setting mode (08)
Code
733

734

738

739

740

741

742

743

744

Classification
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)

745

Maintenance
(Remote)

746

Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)

747

748

749

750

751

752

Items
Automatic ordering function
of supplies
FAX number
Automatic ordering function
of supplies
E-mail address
Automatic ordering function
of supplies
User's name
Automatic ordering function
of supplies
User's telephone number
Automatic ordering function
of supplies
User's E-mail address
Automatic ordering function
of supplies
User's address
Automatic ordering function
of supplies
Service number
Automatic ordering function
of supplies
Service technician's name
Automatic ordering function
of supplies
Service technician's
telephone number
Automatic ordering function
of supplies
Service technician's E-mail
address
Automatic ordering function
of supplies
Supplier's name
Automatic ordering function
of supplies
Supplier's address
Automatic ordering function
of supplies
Notes
Information about supplies
Part number of toner
cartridge C
Information about supplies
Order quantity of toner
cartridge C
Information about supplies
Condition number of toner
cartridge C
Information about supplies
Part number of toner
cartridge M

November 2003 © TOSHIBA TEC

Default
Func- 
ALL
SYS Maximum 32 digits
Enter hyphen with the [Monitor/
Pause] button
ALL
SYS Maximum 192 letters
List: 256 digits

Procedure

11

11

ALL

-

SYS Maximum 50 letters

11

ALL

-

11

ALL

-

SYS Maximum 32 digits
Enter hyphen with the [Monitor/
Pause] button
SYS Maximum 192 letters
List: 256 digits

ALL

-

SYS Maximum 100 letters

11

ALL

0
SYS Maximum 5 digits
<5 digits>

11

11

ALL

-

SYS Maximum 50 letters

11

ALL

-

SYS Maximum 32 digits
Enter hyphen with the [Monitor/
Pause] button

11

ALL

-

SYS Maximum 192 letters
List: 256 digits

11

ALL

-

SYS Maximum 50 letters

11

ALL

-

SYS Maximum 100 letters

11

ALL

-

SYS Maximum 128 letters

11

ALL

-

SYS Maximum 20 digits

11

ALL

1
<1-99>

SYS

1

ALL

1
<1-99>

SYS

1

ALL

-

SYS Maximum 20 digits

11

2 - 117 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
04/09

Setting mode (08)
Code
753

754

755

756

757

758

759

760

761

762

763

764

765

767

768

769

770

Classification
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)

Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)

Items
Information about supplies
Order quantity of toner
cartridge M
Information about supplies
Condition number of toner
cartridge M
Information about supplies
Part number of toner
cartridge Y
Information about supplies
Order quantity of toner
cartridge Y
Information about supplies
Condition number of toner
cartridge Y
Information about supplies
Part number of toner
cartridge K
Information about supplies
Order quantity of toner
cartridge K
Information about supplies
Condition number of toner
cartridge K
Information about supplies
Part number of toner bag

Default
Func- 
ALL
1
SYS
<1-99>
ALL

1
<1-99>

ALL

-

ALL

Contents

Procedure

1

SYS

1

SYS Maximum 20 digits

11

1
<1-99>

SYS

1

ALL

1
<1-99>

SYS

1

ALL

-

SYS Maximum 20 digits

11

ALL

1
<1-99>

SYS

1

ALL

1
<1-99>

SYS

1

ALL

-

SYS Maximum 20 digits

11

Information about supplies
Order quantity of toner bag

ALL

1
<1-99>

SYS

1

Information about supplies
Condition number of toner
bag
Automatic ordering supplies
Result table printout

ALL

1
<1-99>

SYS

1

ALL

1
<0-2>

SYS 0: OFF 1: Always
2: ON Error

1

Automatic ordering supplies
Display

ALL

2
<0-2>

1

Service Notification setting

ALL

0
<0-2>

Destination E-mail address 1

ALL

-

SYS 0: Valid (FAX/Internet FAX)
1: Valid (FAX/Internet FAX/HTTP)
2: Invalid
SYS Enables to set up to 3 E-mail
addresses to be sent.
(08-768, 777, 778)
0: Invalid
1: Valid (E-mail)
2: Valid (FAX)
SYS Maximum 192 letters

11

Total counter information
transmission setting

ALL

0
<0-1>

SYS 0: Invalid

1

Total counter transmission
date setting

ALL

1
<1-31>

SYS 1 to 31

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 118
05/05

1: Valid

1

1

November 2003 © TOSHIBA TEC

Setting mode (08)
Code
771

772
773
774

775

776

777

778

779

780

Classification
Maintenance
(Remote)
Maintenance
Maintenance
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance
(Remote)
Maintenance

781

Maintenance

782

Maintenance

783

Maintenance

784

Maintenance

785

Maintenance

786

Maintenance

787

Maintenance

Items
PM counter notification
setting

Default
Func- 
ALL
0
SYS 0: Invalid
<0-1>

Contents
1: Valid

Procedure

1

Dealer's name

ALL

-

Login name

ALL

-

Display setting of [Service
Notification] button

ALL

0
<0-1>

Sending error contents of
equipment

ALL

0
<0-1>

Setting total counter
transmission interval
(Hour/Hour/Minute/Minute)
Destination E-mail address 2

ALL

-

SYS

1

ALL

-

SYS Maximum 192 letters

11

Destination E-mail address 3

ALL

-

SYS Maximum 192 letters

11

Notification format selection

ALL

0
<0-1>

SYS 0: Text
1: Text + XML data

1

Remote-controlled service
polling day selection
Day-1
Remote-controlled service
polling day selection
Day-2
Remote-controlled service
polling day selection
Day-3
Remote-controlled service
polling day selection
Day-4
Remote-controlled service
polling day selection
Sunday
Remote-controlled service
polling day selection
Monday
Remote-controlled service
polling day selection
Tuesday
Remote-controlled service
polling day selection
Wednesday

ALL

0
<0-31>

SYS 0: OFF
1 to 31: 1st to 31st of a month

1

ALL

0
<0-31>

SYS 0: OFF
1 to 31: 1st to 31st of a month

1

ALL

0
<0-31>

SYS 0: OFF
1 to 31: 1st to 31st of a month

1

ALL

0
<0-31>

SYS 0: OFF
1 to 31: 1st to 31st of a month

1

ALL

0
<0-1>

SYS 0: Invalid

1: Valid

1

ALL

0
<0-1>

SYS 0: Invalid

1: Valid

1

ALL

0
<0-1>

SYS 0: Invalid

1: Valid

1

ALL

0
<0-1>

SYS 0: Invalid

1: Valid

1

November 2003 © TOSHIBA TEC

SYS Maximum 100 letters
Needed at initial registration
SYS Maximum 20 letters
Needed at initial registration
SYS 0: Not displayed 1: Displayed

11

SYS 0: Invalid

1

1: Valid

11
1

2 - 119 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
04/05

Setting mode (08)
ClassifiItems
cation
788
Mainte- Remote-controlled service
nance polling day selection
Thursday
789
Mainte- Remote-controlled service
nance polling day selection
Friday
790
Mainte- Remote-controlled service
nance polling day selection
Saturday
791
Mainte- Information of supplies
nance setting of toner cartridge C
792
Mainte- Information of supplies
nance setting of toner cartridge M
793
Mainte- Information of supplies
nance setting of toner cartridge Y
794
Mainte- Information of supplies
nance setting of toner cartridge K
795
Mainte- Information of supplies
nance setting of toner bag
796
Mainte- Remote-controlled service
nance lengthened interval polling
(End of month)
797
Mainte- Firmware download
nance
810
Image Transfer bias correction
control table setting
819-0 Develop- Color auto-toner
Y
ment sensor output
819-1
setting for initial
M
developer
819-2
material
C
Code

820-0 Develop- Color auto-toner
ment sensor output
820-1
display for
developer material
820-2
821

Y
M
C

Develop- ON/OFF of the mode for
ment developer material
stabilization

822-0 Develop- Number of times
ment the mode for
822-1
developer material
stabilization is
822-2
performed

Y
M
C

Default
Func- 
SYS 0: Invalid
ALL
0
<0-1>

Contents

Procedure

1: Valid

1

ALL

0
<0-1>

SYS 0: Invalid

1: Valid

1

ALL

0
<0-1>

SYS 0: Invalid

1: Valid

1

ALL

0
<0-1>
0
<0-1>
0
<0-1>
0
<0-1>
0
<0-1>
0
<0-1>

SYS 0: Invalid

1: Valid

1

SYS 0: Invalid

1: Valid

1

SYS 0: Invalid

1: Valid

1

SYS 0: Invalid

1: Valid

1

SYS 0: Invalid

1: Valid

1

SYS 0: Invalid

1: Valid

1

ALL
ALL
ALL
ALL
ALL

ALL
ALL
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)

ALL
(color)
ALL
(color)
ALL
(color)

0
SYS 0: Accepted
1: Prohibited
<0-1>
M 1 : TYPE1 2 : TYPE2 3 : TYPE3
2
<1-3>
M Sets the target output value of color
256
<0-1023>
auto-toner sensor to the sleeve in the
M auto-toner control. (This is set when
256
<0-1023>
performing the automatic adjustment
M of auto-toner sensor.)
256
<0-1023>
M Displays the output value of the color
<0-1023>
auto-toner sensor to the sleeve in
M color printing.
<0-1023>
M
<0-1023>
M Sets whether or not performing an
0
aging to stabilize the status of
<0-1>
developer material when the toner
density is uneven or the toner
charging amount is lowered.
0: ON 1: OFF
0
M Displays the number of times the
<0-255>
developer material stabilization is
M performed.
0
<0-255>
M
0
<0-255>

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 120

1
1
4
4
4
4
4
4
1

4
4
4

November 2003 © TOSHIBA TEC

Setting mode (08)

860-0 Develop- Color auto-toner
ment sensor/proper
range setting of
860-1
OFF level voltage
861-0 Develop- Color auto-toner
ment sensor/proper
range setting of
standard light
861-1
amount voltage

Upper
limit
Lower
limit
Upper
limit
Lower
limit

Default
Func- 
ALL
0
M Displays “1” when the abnormal
output voltage is detected for the
(color)
<0-1>
M color auto-toner sensor light amount
ALL
0
(color)
<0-1>
correction. ([CF40] error)
M 0: Normal
ALL
0
(color)
<0-1>
1: Abnormality detected
M Displays “1” when the abnormal
ALL
0
(color)
<0-1>
toner density detection voltage is
M detected. ([CF20] error)
ALL
0
(color)
<0-1>
0: Normal
M 1: Abnormality detected
ALL
0
(color)
<0-1>
ALL Other than M
TWD and
SAD: 0
TWD and
SAD: 1
<0-1>
ALL
0
M Becomes “1” when detecting the
(color)
<0-1>
toner empty.
ALL
0
M 0: Normal
(color)
<0-1>
1: Empty detected
ALL
0
M
(color)
<0-1>
ALL
0
M Becomes “1” when the toner density
(color)
<0-1>
decreases and it is judged forced
ALL
0
M toner supply is needed.
(color)
<0-1>
0: Normal level
ALL
0
M 1: Forced supply level
(color)
<0-1>
ALL
20
M Sets the range for judging whether
(color) <0-1023>
the sensor output value when the
ALL
0
M sensor light source is OFF is correct
(color) <0-1023>
or not.
ALL
205
M Sets the range for judging whether
(color) <0-255>
the adjustment result of sensor light
amount is correct or not.
ALL
40
M
(color) <0-255>

862-0 Develop- Color auto-toner
ment sensor/proper
range setting of
reference plate
862-1
output

Upper
limit

ALL
820
(color) <0-1023>

M

Lower
limit

ALL
205
(color) <0-1023>

M

863-0 Develop- Color auto-toner
ment sensor/proper
range setting of
863-1
developer output

Upper
limit
Lower
limit

ALL
450
(color) <0-1023>
ALL
155
(color) <0-1023>

M

ClassifiItems
cation
823-0 Develop- Color auto-toner
ment sensor/light
amount correction
823-1
voltage abnormal
detection
823-2
Code

824-0 Develop- Color auto-toner
ment sensor/toner
density detection
824-1
voltage abnormal
detection
824-2
849

Fuser

Y
M
C
Y
M
C

Fusing control switching for
TWD and SAD models

858-0 Develop- Toner empty
ment detection
858-1

M

858-2

C

859-0 Develop- Color toner forced
ment supply level
display
859-1

Y
M

859-2

C

November 2003 © TOSHIBA TEC

Y

M

Sets the range for judging whether
the sensor output value for the
reference plate is correct or not.

Procedure

4
4
4
4
4
4
1

14
14
14
14
14
14
4
4
4

4

4

4

Sets the range for judging whether
the sensor output value for the
sleeve is correct or not.

4
4

2 - 121 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
04/05

Setting mode (08)
ClassifiItems
cation
864 Develop- Color auto-toner sensor/
ment sensor OFF output value
display at power ON
865 Develop- Color auto-toner sensor/
ment reference plate output value
display at power ON
Upper
866-0 Develop- Color auto-toner
ment sensor/abnormal
limit
detection potential
866-1
Lower
difference setting
limit
of reference plate
output
867 Develop- Color auto-toner control
ment environment and life light
amount correction setting
Code

868

Develop- Color auto-toner adjustment
ment finishing range setting

Develop- Color auto-toner control
ment environment and life light
amount correction/correction
finishing range setting
870 Develop- Color auto-toner sensor/
ment setting of number of times of
error detection at light
amount correction
871 Develop- Color auto-toner control
ment environment and life light
amount correction/display of
number of times of reference
plate detection error
872 Develop- Color auto-toner control
ment environment and life light
amount correction/display of
number of times of light
amount control voltage
adjustment error
873-0 Develop- Color auto-toner
Y
ment control/developer
initial output
873-1
M
setting
873-2
C
869

Default
ProceFunc- 
2
ALL
M Displays the sensor output value
when the sensor light source is OFF
(color) <0-1023>
at power ON.
ALL
2
M Displays the sensor output value with
(color) <0-1023>
the standard light amount for the
reference plate at power ON.
ALL
820
M Sets the range for judging whether
4
(color) <0-1023>
the difference between the sensor
output when the sensor light source
ALL
205
M is OFF and the sensor output for the
4
(color) <0-1023>
reference plate is correct or not.
ALL
(color)

0
<0-1>

M

ALL
(color)

4
<0-255>

M

ALL
(color)

5
<0-255>

M

ALL
(color)

3
<0-255>

M

ALL
(color)

0
<0-255>

M

ALL
(color)

0
<0-255>

ALL
256
(color) <0-1023>
ALL
256
(color) <0-1023>
ALL
256
(color) <0-1023>

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 122

Sets whether the sensor light amount
is corrected or not depending on the
environment and life.
0: Correction 1: No correction
Sets the difference from the target
value for judging whether the color
auto-toner adjustment finishes
correctly or not.
Sets the difference from the target
value for judging whether the light
amount correction finishes correctly
or not.
Sets the number of times of
continuous error detection before the
light amount correction abnormality is
displayed.
Displays the number of times of the
reference plate detection error for the
environment and life light amount
correction.

1

M

Displays the number of times of the
light amount control voltage
adjustment error for the environment
and life light amount correction.

2

M

Sets the initial developer output
target value.

4

1

1

1

2

M

4

M

4

November 2003 © TOSHIBA TEC

Setting mode (08)
Code
874

ClassifiItems
cation
Develop- Color developer life correcment tion

875-0 Develop- Color developer
ment life correction
value (segment 0)
875-1

M

875-2

C

876-0 Develop- Color developer
ment life correction
value (segment 1)
876-1

Y
M

876-2

C

877-0 Develop- Color developer
ment life correction
value (segment 2)
877-1

Y
M

877-2

C

878-0 Develop- Color developer
ment life correction
value (segment 3)
878-1

Y
M

878-2

C

879-0 Develop- Color developer
ment life correction
value (segment 4)
879-1

Y
M

879-2

C

880-0 Develop- Color developer
ment life correction
value (segment 5)
880-1

Y
M

880-2

C

881-0 Develop- Color developer
ment life correction
value (segment 6)
881-1

Y
M

881-2

C

900

Version System firmware ROM
version

November 2003 © TOSHIBA TEC

Y

Default
ProceFunc- 
ALL
0
M Sets whether the toner density
1
(color)
<0-1>
detection voltage correction is
performed or not depending on the
developer life in the color auto-toner
control.
0: Corrected 1: Not corrected
ALL
0
M Sets the correction amount of the
4
(color) <-512-511>
toner density detection voltage
ALL
0
M depending on the developer life. In
4
(color) <-512-511>
this code, the life count within 0-2000
ALL
0
M is set as the correction amount.
4
(color) <-512-511>
ALL
-4
M Sets the correction amount of the
4
(color) <-512-511>
toner density detection voltage
ALL
-2
M depending on the developer life. In
4
(color) <-512-511>
this code, the life count within 2001ALL
-2
M 5000 is set as the correction amount.
4
(color) <-512-511>
ALL
-6
M Sets the correction amount of the
4
(color) <-512-511>
toner density detection voltage
ALL
-3
M depending on the developer life. In
4
(color) <-512-511>
this code, the life count within 5001ALL
-3
M 10000 is set as the correction
4
(color) <-512-511>
amount.
ALL
-8
M Sets the correction amount of the
4
(color) <-512-511>
toner density detection voltage
ALL
-4
M depending on the developer life. In
4
(color) <-512-511>
this code, the life count within 10001ALL
-4
M 20000 is set as the correction
4
(color) <-512-511>
amount.
ALL
-10
M Sets the correction amount of the
4
(color) <-512-511>
toner density detection voltage
ALL
-5
M depending on the developer life. In
4
(color) <-512-511>
this code, the life count within 20001ALL
-5
M 30000 is set as the correction
4
(color) <-512-511>
amount.
ALL
-12
M Sets the correction amount of the
4
(color) <-512-511>
toner density detection voltage
ALL
-6
M depending on the developer life. In
4
(color) <-512-511>
this code, the life count within 30001ALL
-6
M 37500 is set as the correction
4
(color) <-512-511>
amount.
ALL
-12
M Sets the correction amount of the
4
(color) <-512-511>
toner density detection voltage
ALL
-6
M depending on the developer life. In
4
(color) <-512-511>
this code, the life count 37501 or
ALL
-6
M more is set as the correction amount.
4
(color) <-512-511>
- JPN: T350SY0JXXX
2
ALL
UC: T350SY0UXXX
EUR: T350SY0EXXX
Others: T350SY0XXXX

2 - 123 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Setting mode (08)
Default
Func- 
- 350M-XXX
ALL

903

ClassifiItems
cation
Version Engine ROM version

905

Version Scanner ROM version

ALL

-

-

350S-XXX

2

907

Version RADF ROM version

ALL

-

-

DF-XXXX

2

908

Version Finisher ROM version

ALL

-

-

SDL-XX FIN-XX

2

915

Version FAX board ROM version

FAX

-

-

F562-XXX

2

916

Version NIC board ROM version

ALL

-

-

X.XXX

2

920

ALL

-

-

VX.XX/X.XX

2

921

Version FROM basic section
software version
Version FROM internal program

ALL

-

-

VXXX.XXX X

2

922

Version UI data fixed section version

ALL

-

-

VXXX.XXX X

2

923

Version UI data common section
version
Version Version of UI data language
1 in HDD
Version Version of UI data language
2 in HDD
Version Version of UI data language
3 in HDD
Version Version of UI data language
4 in HDD
Version Version of UI data language
5 in HDD
Version Version of UI data language
6 in HDD
Version Version of UI data in FROM
displayed at power-ON
Version Version of UI data language
7 in HDD
Version Web data whole version

ALL

-

-

VXXX.XXX X

2

ALL

-

-

VXXX.XXX X

2

ALL

-

-

VXXX.XXX X

2

ALL

-

-

VXXX.XXX X

2

ALL

-

-

VXXX.XXX X

2

ALL

-

-

VXXX.XXX X

2

ALL

-

-

VXXX.XXX X

2

ALL

-

-

VXXX.XXX X

2

ALL

-

-

VXXX.XXX X

2

ALL

-

-

VXXX.XXX X

2

ALL

-

-

VXXX.XXX X

2

ALL

-

-

VXXX.XXX X

2

ALL

-

-

VXXX.XXX X

2

ALL

-

-

VXXX.XXX X

2

ALL

-

-

VXXX.XXX X

2

ALL

-

-

VXXX.XXX X

2

Code

924
925
926
927
928
929
930
931
933
934
935
936
937
938
939

Version Web UI data in HDD
Version: Language 1
Version Web UI data in HDD
Version: Language 2
Version Web UI data in HDD
Version: Language 3
Version Web UI data in HDD
Version: Language 4
Version Web UI data in HDD
Version: Language 5
Version Web UI data in HDD
Version: Language 6

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 124
04/09

Contents

Procedure

2

November 2003 © TOSHIBA TEC

Setting mode (08)
Code
944

945
947

ClassifiItems
cation
Version HD version

Network Two-way setting of RawPort
9100
General Initialization after software
version upgrade

948

General Mode setting by pressing
[Energy Saver] button for a
while

949

General Automatic interruption page
setting during black printing

950

951

953
954

969
970
973

975

976

977

Electronic
filing

Start-up method of Electronic Filing

User Image setting for Electronic
interface Filing printing
(Only for color image)
User Access code entry for
interface Electronic Filing printing
User Clearing timing for files and
interface Electronic Filing Agent
User
interface
User
interface
Network

ALL
ALL

Error sound

ALL

Sound setting when switching
to Energy Saving Mode
PCL line feed code setting

ALL

General Job handling when printing
is short paid with coin
controller
Electronic
Filing

Default
ProceFunc- 
ALL
- JPN: T350HD0JXXX
2
UC:
T350HD0UXXX
EUR: T350HD0EXXX
Others: T350HD0XXXX
ALL
1
UTY 1: Valid
12
<1-2>
2: Invalid
ALL
- Perform this code when the software
3
in this equipment has been upgraded.
ALL
0
SYS Sets the mode to enter when the
1
<0-1>
[Energy Saver] button is pressed for
a while.
0: Sleep Mode
1: Auto Shut Off Mode
ALL
0
SYS Sets the number of pages to interrupt
1
<0-100>
the printing automatically.
0-100: 0 to 100 pages
ALL
0
SYS Sets the start-up method of the
1
<0-3>
Electronic Filing.
0: Standard
1: Forced start-up (Not recovered)
2: Forced start-up (Recovered)
3: Data update
ALL
0
SYS 0: General
1
1: Photograph
<0-3>
2: Presentation 3: Line art

Equipment name setting to
a folder when saving files

Network Switching of extended ASCII
code in catFs filesystem

November 2003 © TOSHIBA TEC

PRT

0
<0-1>
1
<0-1>
1
<0-1>
1
<0-1>
0
<0-3>

ALL

1
<0-1>

ALL

0
<0-1>

ALL

0
<0-1>

SYS 0: Renewed automatically
1: Enter every time
SYS 0: Immediately after the completion
of scanning
1: Cleared by Auto Clear
SYS 0: OFF 1: ON

1

SYS 0: OFF 1: ON

1

SYS Sets the PCL line feed code.
0: Automatic setting
1: CR=CR, LF=LF
2: CR=CR+LF, LF=LF
3: CR=CR, LF=CR+LF
SYS Sets whether pause or stop the
printing job when it is short paid
using a coin controller.
0: Pause the job 1: Stop the job
SYS Sets whether or not adding the
equipment name to the folder when
saving files.
0: Not add 1: Add
SYS 0: ISO8859-1
1: ISO8859-2

1

1

1

1

1

1

2 - 125 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
04/10

Setting mode (08)
Code
978

ClassifiItems
cation
Network Raw printing job
(Paper feeding drawer)

979

Network Raw printing job
(PCL symbol set)

986

General Copy function setting

988

Paper Setting of paper size
feeding switching to 13" LG

Default
Func- 
PRT
0
SYS 0: AUTO
1: Upper drawer
<0-5>
2: Lower drawer
3: PFP upper drawer
4: PFP lower drawer
5: LCF
PRT
0
SYS 0: Roman-8
<0-39>
1: ISO 8859/1 Latin 1
2: ISO 8859/2 Latin 2
3: ISO 8859/9 Latin 5
4: PC-8, Code Page 437
5: PC-8 D/N, Danish/Norwegian
6: PC-850, Multilingual
7: PC-852, Latin2
8: PC-8 Turkish
9: Windows 3.1 Latin 1
10: Windows 3.1 Latin 2
11: Windows 3.1 Latin 5
12: DeskTop
13: PS Text
14: Ventura International
15: Ventura US
16: Microsoft Publishing
17: Math-8
18: PS Math
19: Ventura Math
20: Pi Font
21: Legal
22: ISO 4: United Kingdom
23: ISO 6: ASCII
24: ISO 11
25: ISO 15: Italian
26: ISO 17
27: ISO 21: German
28: ISO 60: Danish/Norwegian
29: ISO 69: French
30: Windows 3.0 Latin 1
31: MC Text
32: PC Cyrillic
33: ITC Zapf Dingbats
34: ISO 8859/10 Latin 6
35: PC-775
36: PC-1004
37: Symbol
38: Windows Baltic
39: Wingdings
PPC
0
SYS Sets the copy function to be invalid.
<0-1>
0: Valid
1: Invalid
ALL
0
SYS 0: Not switched
<0-2>
1: LG→13"LG
2: FOLIO→13"LG

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 126
04/10

Procedure

1

1

1

1

November 2003 © TOSHIBA TEC

Setting mode (08)
Code

Classification

989

Scrambler
board
Maintenance

995

999

Items

Default
Func- 

Scrambler board initial
setting

ALL

Equipment number (serial
number) display

ALL

Mainte- FSMS total counter
nance
Network Reset of NIC board

ALL

1002

Network Selection of NIC board
status information

ALL

1003

Network Speed setting of Ethernet

ALL

1004

Network NIC Web password

ALL

1005

Network Availability of IP

ALL

1006

Network Address Mode

ALL

1007
1008

Network Domain name
Network IP address

ALL
ALL

1009

Network Subnet mask

ALL

1010

Network Gateway

ALL

1011

Network Availability of IPX

ALL

1012

Network Network frame type

ALL

1013

Network Availability of NCP Burst

ALL

1014

Network Availability of AppleTalk

ALL

1015

Network Zone setting of AppleTalk

ALL

1016

Network Availability of LDAP

ALL

1017

Network Availability of DNS

ALL

1018

Network IP address to DNS server
(Primary)
Network IP address to DNS server
(Secondary)

ALL

1001

1019

November 2003 © TOSHIBA TEC

ALL

ALL

-

-

Contents
Performs the initial setting of the
scrambler board.

0
SYS This code can be also keyed in from
<10 digits>
the adjustment mode (05-976).
10 digits
0
SYS Refer to values of total counter.
<8 digits>
NIC 1: Cold 2: Warm 3: Not reset
3
<1-3>
NIC 1: Not printed out when the copier is
1
restarted
<1-2>
2: Printed out when the copier is
restarted
3
NIC 1: 10 MBPS
2: 100 MBPS
<1-3>
3: Automatic
NIC Writing only (Current setting is not
displayed.)
Maximum 31 letters
1
NIC 1: Available
2: Not available
<1-2>
NIC 1: Fixed IP address
2
2: Dynamic IP address
<1-5>
3: Dynamic IP address without AutoIP
4: Dynamic IP address without BOOTP
5: Dynamic IP address without DHCP
NIC Maximum 96 letters
NIC 000.000.000.000-255.255.255.255
(Default value 000.000.000.000)
NIC 000.000.000.000-255.255.255.255
(Default value 000.000.000.000)
NIC 000.000.000.000-255.255.255.255
(Default value 000.000.000.000)
1
NIC 1: Available
2: Not available
<1-2>
NIC 1: Automatic
2: IEEE802.3
1
3: Ethernet II
4: IEEE802.3 SNAP
<1-5>
5: IEEE802.2
1
NIC 1: Available
2: Not available
<1-2>
NIC 1: Available
2: Not available
1
<1-2>
NIC Maximum 32 letters
∗
*: Wildcard character
1
NIC 1: Available
2: Not available
<1-2>
NIC 1: Available
2: Not available
1
<1-2>
NIC 000.000.000.000-255.255.255.255
(Default value 000.000.000.000)
NIC 000.000.000.000-255.255.255.255
(Default value 000.000.000.000)

Procedure

3

11

1
12
12

12
12

12
12

12
12
12
12
12
12

12
12
12
12
12
12
12

2 - 127 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
05/05

Setting mode (08)
Default
Func- 

Code

Classification

1020

Network DDNS Desired level

ALL

1
<1-5>

1021

Network Availability of SLP

ALL

1023
1024

1026

Network NetBios name
Network Name of WINS server or IP
address (Primary)
Network Name of WINS server or IP
address (Secondary)
Network Availability of Bindery

1027

Network Availability of NDS

ALL

1028
1029
1030

Network Directory service context
Network Directory service tree
Network Availability of HTTP server

ALL
ALL
ALL

1031

Network Port number to NIC HTTP
server
Network Port number to system
HTTP server
Network Availability of NIC HTTP
client
Network TCP port number to Controller HTTP client
Network IP address to HTTP server
(Primary)
Network Availability of SMTP client

ALL

Network FQDN or IP address to
SMTP server
Network TCP port number of SMTP
client
Network Availability of SMTP server

ALL

ALL

1043

Network TCP port number of SMTP
server
Network E-mail box name to SMTP
server
Network Availability of Offramp

1044

Network Offramp security

ALL

1045

Network Printing at Offramp

ALL

1046

Network Availability of POP3 clients

ALL

1047

Network FQDN or IP address to
POP3 server
Network Types of POP3 server

ALL

1025

1032
1033
1034
1035
1037
1038
1039
1040
1041
1042

1048

Items

Contents

Procedure

12

ALL
ALL

1
<1-2>
-

NIC 1: Invalid
2: Via DHCP
3: Insecure DDNS 4: Secure DDNS
5: Multi-secure DDNS
NIC 1: Available
2: Not available
UTY Maximum 15 letters
UTY Maximum 128 letters

12
12

ALL

-

UTY Maximum 128 letters

12

ALL

1
<1-2>
1
<1-2>
1
<1-2>
80
<1-65535>
8080
<1-65535>
2
<1-2>
80
<1-65535>
-

NIC 1: Available

2: Not available

12

NIC 1: Available

2: Not available

12

NIC Maximum 127 letters
NIC Maximum 47 letters
NIC 1: Available
2: Not available

12
12
12

NIC

12

SYS

1

ALL
ALL
ALL
ALL
ALL

ALL
ALL

ALL
ALL

ALL

1
<1-2>
25
<1-65535>
1
<1-2>
25
<1-65535>
-

NIC 1: Available

2: Not available

12

12

UTY

12

NIC 000.000.000.000-255.255.255.255
(Default value 000.000.000.000)
NIC 1: Available
2: Not available

12

NIC Maximum 128 Bytes

12

NIC

12

UTY 1: Available

2: Not available

12

12

UTY

12

UTY Maximum 192 letters

12

2
<1-2>
1
<1-2>
1
<1-2>
1
<1-2>
-

UTY 1: Available

2: Not available

12

UTY 1: Available

2: Not available

12

UTY 1: Available

2: Not available

12

NIC 1: Available

2: Not available

12

NIC Maximum 128 Bytes

12

1
<1-3>

NIC 1: Automatic
3: APOP

12

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 128
05/05

2: POP3

November 2003 © TOSHIBA TEC

Setting mode (08)
Default
Func- 

Code

Classification

1049
1050
1051

Network Login name to POP3 server
Network Login password to POP3
Network E-mail reception interval

ALL
ALL
ALL

1052

Network TCP port number of POP3
client
Network Availability of FTP client

ALL

Network FQDN or IP address to FTP
server
Network TCP port number of FTP
client
Network Data port number of FTP
client
Network Login name to FTP server
Network Login password to FTP
server
Network Availability of FTP server

ALL

Network TCP port number of FTP
server
Network Login name to FTP client
Network Login password to FTP
client
Network MIB function

ALL

Network Setting of read Community
Network Setting of read/Write
Community
Network Authentication TRAP
function
Network ALERTS TRAP function

ALL
ALL

1073

Network TRAP destination IP
address
Network Community setting of TRAP
(via IP)
Network Availability of Raw/TCP

1074

Network TCP port number of Raw

ALL

1075

Network Availability of LPD client

ALL

1076

Network TCP port number of LPD

ALL

1077
1078

Network LPD queue name
Network Availability of IPP

ALL
ALL

1079

Network Availability of IPP port
number “80”
Network TCP port number of IPP

ALL

1053
1054
1055
1056
1057
1058
1059
1060
1061
1062
1063
1065
1066
1067
1068
1069
1070

1080

Items

November 2003 © TOSHIBA TEC

ALL

ALL
ALL
ALL
ALL
ALL

Contents

Procedure

5
<0-4096>
110
<1-65535>
1
<1-2>
-

NIC Maximum 96 letters
NIC Maximum 96 letters
NIC Unit: Minute

12
12
12

NIC

12

NIC Maximum 128 letters

12

21
<1-65535>
0
<0-65535>
-

UTY

12

UTY

12

SYS Maximum 31 letters
SYS Maximum 31 letters

11
11

1
<1-2>
21
<1-65535>
-

NIC 1: Available

12

NIC 1: Available

2: Not available

2: Not available

12

UTY

12

SYS Maximum 31 letters
SYS Maximum 31 letters

11
11

1
<1-2>
public
private

NIC 1: Valid 2: Invalid

12

NIC Maximum 31 letters
NIC Maximum 31 letters

12
12

NIC 1: Valid 2: Invalid

12

NIC 1: Valid 2: Invalid

12

ALL

1
<1-2>
1
<1-2>
-

12

ALL

public

UTY 000.000.000.000-255.255.255.255
(Default value 000.000.000.000)
NIC Maximum 31 letters

ALL

1
<1-2>
9100
<1-65535>
1
<1-2>
515
<1-65535>
1
<1-2>
1
<1-2>
631
<1-65535>

NIC 1: Valid 2: Invalid

12

NIC

12

NIC 1: Valid 2: Invalid

12

NIC

12

NIC Maximum 31 letters
NIC 1: Valid 2: Invalid

12
12

NIC 1: Valid 2: Invalid

12

NIC

12

ALL
ALL
ALL

ALL
ALL

ALL

12

2 - 129 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
05/05

Setting mode (08)
Default
Func- 

Code

Classification

Items

1081
1082
1083
1084

Network
Network
Network
Network

1085
1086

Network
Network

1087

Network

1088
1089

Network
Network

IPP printer name
IPP printer location
IPP printer information
IPP printer information
(more)
Installer of IPP printer driver
IPP printer “Make and
Model”
IPP printer information (more)
MFGR
IPP message from operator
Availability of FTP print

1090
1091

Network Printer user name of FTP
Network Printer user password of
FTP
Network TCP port number to FTP
print server
Network Login name to Novell print
server
Network Login password to Novell
print server
Network Name of SearchRoot server
Network Scan rate setting of print
queue
Network Page number limitation for
printing text of received Email
Network MDN return mail setting
when receiving E-mail
Network Trap destination of IPX

ALL
ALL

1100

Network Method of SMTP server
authentication

ALL

5
<1-5>

1101

ALL
ALL

1103

Network Login name for SMTP
server authentication
Network Login password for SMTP
server authentication
Network Rendezvous setting

1104
1105

Network Link local host name
Network Service name setting

ALL
ALL

1107
1108

Network FTP server login name 1
Network FTP server login password 1

ALL
ALL

1092
1093
1094
1095
1096
1097

1098
1099

1102

Contents

Procedure

ALL
ALL
ALL
ALL

-

NIC
NIC
NIC
NIC

Maximum 127 letters
Maximum 127 letters
Maximum 127 letters
Maximum 127 letters

12
12
12
12

ALL
ALL

-

NIC Maximum 127 letters
NIC Maximum 127 letters

12
12

ALL

-

NIC Maximum 127 letters

12

ALL
ALL

1
<1-2>
print
-

NIC Maximum 127 letters
NIC 1: Available 2: Not available

12
12

NIC Maximum 31 letters
NIC Maximum 31 letters

12
12

21
NIC
<1-65535>
NIC Maximum 47 letters
-

12

ALL
ALL
ALL
ALL
ALL
ALL

ALL
ALL

ALL

-

12

NIC Maximum 31 letters

12

NIC Maximum 31 letters
5
NIC Unit: Second
<1-255>
UTY
5
<1-99>

12
12

2
<1-2>
-

UTY 1: Valid 2: Invalid

12
12

-

UTY Maximum 24 letters
(Valid from 0 to 9 and from A to F)
NIC 1: Plain
2: Login
3; Cram-MD5
4: Digest MD5
5: Disable
NIC Maximum 64 letters

-

NIC Maximum 64 letters

12

1
NIC 1: Valid 2: Invalid
<1-2>
MFP_serial NIC Maximum 127 letters
Refer to NIC Maximum 63 letters
contents

e-STUDIO3511:
TOSHIBA e-STUDIO3511
e-STUDIO4511:
TOSHIBA e-STUDIO4511
Tiger
UTY Maximum 64 letters
Woods UTY Maximum 32 letters

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 130
05/05

12

12

12

12
12
12

12
12

November 2003 © TOSHIBA TEC

Setting mode (08)
Default
Func- 

Code

Classification

1109
1110
1111

Network FTP server login name 2
Network FTP server login password 2
Network POP Before SMTP setting

ALL
ALL
ALL

1112
1114

Network Host name
Network Sending mail text of
InternetFAX
Network SMB time-out period

ALL
ALL

1120

Network Backup/Restore of NIC
setting information

ALL

1124
1130

Network
User
interface
User
interface

Workgroup name
Job Build Function

ALL
ALL

Maximum number of time
job build performed

ALL

1117

1131

Items

ALL

1132

General Default screen selection of
the User Function menu

ALL

1135

Paper Default setting of drawers
feeding (Printer/BOX)

PRT

1136

ALL

1138

Network Number of lines simultaneously
connectable when using SMB
Network Memory partition size when
using Samba
Network LDAP search method setting

1139

Network LDAP authentication setting

ALL

1140

User Restriction of the template
interface function with the administrator privilege

ALL

1145

Maintenance
(Remote)
Image
processing

Counter notification
Remote FAX setting

ALL

Image quality control time
accumulating counter

ALL

1137

1370

November 2003 © TOSHIBA TEC

ALL
ALL

Shigeki
Maruyama
2
<1-2>
MFP_serial
1
<0-1>
300
<1-9999>
0
<0-1>

Contents

UTY Maximum 64 letters
UTY Maximum 32 letters
NIC 1: Valid
2: Invalid

12
12
12

NIC Maximum 63 letters
SYS 0: Invalid 1: Valid

12
1

SYS Unit: Second

1

SYS 0: Read (Reads all of the setting
information in NIC and create a file
NAM1B (no extension) in USB)
1: Write (Writes all of the setting
information read from a file
NAM1B (no extension) in USB)
workgroup UTY Maximum 15 letters
1
SYS Sets the Job Build Function.
<0-1>
0: Invalid
1: Valid
SYS Sets the maximum number of time a
1000
<5-1000>
job build has been performed.
5-1000: 5 to 1000 times
1
SYS Selects the default screen when
<0-1>
entering the User Function menu by
pressing the [USER FUNCTIONS]
button.
0: ADDRESS 1: COUNTER
1
SYS 1: LCF
<1-5>
2: Upper drawer
3: Lower drawer
4: PFP upper drawer
5: PFP lower drawer
13
SYS
<0-16>
SYS 8-20 M bytes
16
<8-20>
SYS Sets the search method when
0
performing a LDAP search.
<0-3>
0: Partial match 1: Prefix match
2: Suffix match
3: Full match
0
SYS 0: Not authenticated
<0-1>
1: Authenticated
SYS Selects the restriction of the template
0
<0-1>
function usage setting.
0: No restriction
1: Only available with the administrator privilege.
SYS Maximum 32 digits Enter hyphen with
the [MONITOR/PAUSE] button.
0
<8 digits>

Procedure

M

Counts driving count of the drum
(image quality control time).
Counts up when drum motor and
image quality control are ON.

1

12
1
1

1

1

1
1
1

1
1

11

1

2 - 131 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
05/05

Setting mode (08)
Default
Func- 

Code

Classification

1371

Image Accumulated counter of
process- output pages since the
ing
performing of image quality
control
Image Heater and energizing time
process- accumulating counter
ing
Display/0 clearing

ALL

0
<4 digits>

M

ALL

0
<8 digits>

M

1378

Image Fuser roller ready
process- temperature time
ing
accumulating counter

ALL

0
<8 digits>

M

1380

Image Fuser roller printing
process- temperature time
ing
accumulating counter

ALL

0
<8 digits>

M

1382

Image Fuser roller energy saving
process- temperature time
ing
accumulating counter
Display/0 clearing

ALL

0
<8 digits>

M

1385

Image Number of output pages
process- (Thick paper 1)
ing

ALL

0
<8 digits>

M

1386

Image Number of output pages
process- (Thick paper 2)
ing

ALL

0
<8 digits>

M

1387

Image Number of output pages
process- (Thick paper 3)
ing

ALL

0
<8 digits>

M

1388

Image Number of output pages
process- (OHP film)
ing

ALL

0
<8 digits>

M

1389

Main
charger
Paper
feeding
Paper
feeding

ALL

0
<5 digits>
0
<8 digits>
0
<8 digits>

M

1372

1390
1391

Items

Main charger wire cleaning
counter display/0 clearing
Feeding retry counter
(upper drawer)
Feeding retry counter
(lower drawer)

ALL
ALL

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 132
04/09

M
M

Contents

Procedure

Cleared to “0” by the image quality
closed-loop control. Counts up with
the number of printing job received
after this control.
Counts up the heater control time
accumulated (when power of the copier
is ON) but does not count at the Sleep
Mode. When the counter value of the
fuser belt is cleared, this counter value is
also cleared in sync at PM support mode.
Counts up the heater control time
accumulated (on standby). When the
counter value of the fuser belt is
cleared, this counter value is also
cleared in sync at PM support mode.
Counts up the heater control time
accumulated (during printing). When
the counter value of the fuser belt is
cleared, this counter value is also
cleared in sync at PM support mode.
Counts up the heater control time
accumulated (at energy saving
mode). When the counter value of
the fuser belt is cleared, this counter
value is also cleared in sync at PM
support mode.
Counts up when the registration
sensor is ON. When the counter
value of the fuser belt is cleared, this
counter value is also cleared in sync
at PM support mode.
Counts up when the registration
sensor is ON. When the counter
value of the fuser belt is cleared, this
counter value is also cleared in sync
at PM support mode.
Counts up when the registration
sensor is ON. When the counter
value of the fuser belt is cleared, this
counter value is also cleared in sync
at PM support mode.
Counts up when the registration
sensor is ON. When the counter
value of the fuser belt is cleared, this
counter value is also cleared in sync
at PM support mode.
Does not count up when cleaning is
not effective.
Counts the number of times of the
feeding retry from the upper drawer.
Counts the number of times of the
feeding retry from the lower drawer.

2

1

2

2

2

1

1

1

1

1
1
1

November 2003 © TOSHIBA TEC

Setting mode (08)
Default
Func- 

Code

Classification

1392

Paper Feeding retry counter
feeding (PFP upper drawer)

ALL

0
<8 digits>

M

1393

Paper Feeding retry counter
feeding (PFP lower drawer)

ALL

0
<8 digits>

M

1394

Paper
feeding
Paper
feeding
Paper
feeding
Paper
feeding
Paper
feeding
Paper
feeding
Paper
feeding
Paper
feeding
Counter

Feeding retry counter
(bypass feed)
Feeding retry counter
(LCF)
Feeding retry counter upper
limit value (upper drawer)
Feeding retry counter upper
limit value (lower drawer)
Feeding retry counter upper
limit value (PFP upper drawer)
Feeding retry counter upper
limit value (PFP lower drawer)
Feeding retry counter upper
limit value (bypass feed)
Feeding retry counter upper
limit value (LCF)
Black toner cartridge drive
counts/0 clearing
Counter Counter for tab paper

ALL

0
<8 digits>
0
<8 digits>
10
<8 digits>
10
<8 digits>
10
<8 digits>
10
<8 digits>
10
<8 digits>
10
<8 digits>
<8 digits>

M

ALL

0
<8 digits>

M

Image
processing
Image
processing

Toner cartridge wrong
installation detection ON/
OFF setting
Detection/control that the
toner cartridge is nearly
empty

ALL

0
<0-1>

M

ALL

1
<0-1>

M

Threshold for detecting that
black toner cartridge is
nearly empty
Mode only for Private Print

ALL

<8 digits>

M

1432

Image
processing
Network

ALL

1433

Network "Disable e-Filing" function

ALL

0
<0-1>
0
<0-1>

1434

Network "Disable local file save"
function

ALL

0
<0-1>

1484

Network Authentication method of
"Scan to Email"

ALL

0
<0-2>

1395
1396
1397
1398
1399
1400
1401
1410
1412

1414

1415

1416

Items

November 2003 © TOSHIBA TEC

ALL
ALL
ALL
ALL
ALL
ALL
ALL
ALL

M
M
M
M
M
M

Contents

Procedure

Counts the number of times of the
feeding retry from the PFP upper
drawer.
Counts the number of times of the
feeding retry from the PFP lower
drawer.
Counts the number of times of the
feeding retry from the bypass tray.
Counts the number of times of the
feeding retry from the LCF.
When the number of feeding retry
(08-1390 to 08-1395) exceeds the
setting value, the feeding retry will
not be performed subsequently. In
case “0” is set as a setting value,
however, the feeding retry continues
regardless of the counter setting
value.
Refer to (Note 1).

1

1

1
1
1
1
1
1
1

M

1

M

1
Counts up when the registration
sensor is ON.
When the counter value of the fuser
roller is reset, this counter is reset in
sync at the PM support mode.
0: ON
1: OFF

1

Sets ON or OFF of the detection/
control that the toner cartridge is
nearly empty.
0: OFF 1: ON

1

SYS 0: Normal mode
1: Mode for Private Print
SYS 0: Function OFF (no restriction on
data saving or other operations)
1: Function ON (Data saving or other
operations are restricted)
SYS 0: Function OFF (no restriction on
data saving or other operations)
1: Function ON (Data saving or other
operations are restricted)
SYS 0: Disable
1: SMTP authentication
2: LDAP authentication

1

1

1
1

1

1

2 - 133 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
05/05

Setting mode (08)
Default
Func- 

Code

Classification

1485

Network Setting whether use of Internet
FAX is permitted or not when it
is given an authentication
Network Server setting for LDAP user
authentication

ALL

1487

Network "From" address assignment
method when it is given an
authentication

ALL

1488

Network ID setting of LDAP server for
"From" address assignment

ALL

1489

Network Setting for "From" address
edit at "Scan to Email"
Network E-mail domain name

ALL

1486

1491

Items

1800-0

Y

Image Color toner forced
process- supply time
1800-1
ing
setting

M

1800-2

C

1801

Image
processing
1802-0 Image
processing
1802-1

1802-2

Color toner forced supply
count setting
Start up setting of
the developer
material stabilizing mode.

ALL

ALL
ALL
(color)
ALL
(color)
ALL
(color)
ALL
(color)

0
<0-1>

Contents

SYS 0: Not permitted
1: Permitted

0
SYS
<04294967295>
0
SYS 0: "User name" + @ + "Domain name"
1: LDAP search
<0-2>
2: Use the address registered in
"From" field of E-mail setting
0
SYS
<04294967295>
0
SYS 0: Not permitted
<0-1>
1: Permitted
SYS 96+2 (delimiter) character
ASCII sequence only
70
M Sets the motor driving time of the
<0-255>
developer unit at the time of the color
M toner forced supply.
70
<0-255>
0-255: Setting value x 0.1 seconds
M
70
<0-255>
M Sets the number of times of the color
7
toner forced supply.
<1-10>

Level

ALL

3
<2-8>

M

Pattern
interval

ALL

50
<0-100>

M

Number of
repeating
time

ALL

10
<0-20>

M

Sets the performing level of the
developer material stabilizing
operation.
Set the interval time between
performances of developer material
stabilizing operation.
Set the number of repeating times of
the developer material stabilizing
operation.

Procedure

1

2

1

2

1
11
4
4
4
1

4

4

4

(Note 1)
In this equipment, a toner image is formed on the transfer belt prior to a paper feeding.
When the feeding retry occurs and the transport timing is delayed, the toner image on the transfer belt is
cleaned off without the 2nd transfer since the paper cannot be reached for the 2nd transfer process.
After that, the toner image formation is retried while the paper is waited.
In this case, the toner for this image formation is consumed wastefully since the toner image on the
transfer belt is already cleaned off, even though the printing is normally completed.
Therefore, note that the excessive toner will be consumed consequently when the upper limit value of
feeding retry counter is set larger or set as “0” (no limit).
The toner is also consumed wastefully when the paper misfeeding occurs. Replace the roller at earlier
timing if the paper misfeedings have occurred frequently.

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 134
05/05

November 2003 © TOSHIBA TEC

<> (

Chapter 2.2.6)

Note: In the pixel counter function, the twin color copy mode is regarded as the full color mode.
Setting mode (08)
Default
Func- 

Code

Classification

1500

Pixel Standard paper size setting
counter

ALL

1501

Pixel Pixel counter all clearing
counter
Pixel Service technician reference
counter counter clearing

ALL

1503

Pixel Toner cartridge reference
counter counter clearing

ALL

1504

Pixel Pixel counter display setting
counter

ALL

1505

Pixel Displayed reference setting
counter

ALL

1506

Pixel Toner empty determination
counter counter setting

ALL

1507

Pixel Threshold setting for toner
counter empty determination (Output
pages)
Pixel Threshold setting for toner
counter empty determination (Pixel
counter)
Pixel Pixel counter clear flag/
counter Service technician reference

ALL

Pixel
counter
Pixel
counter
Pixel
counter
Pixel
counter
Pixel
counter
Pixel
counter
Pixel
counter
Pixel
counter

ALL

-

ALL
(color)
ALL
(color)
ALL
(color)
ALL

-

ALL
(color)
ALL
(color)
ALL
(color)

-

1502

1508

1509

1510
1511
1512
1513
1514
1515
1516
1517

Items

Service technician reference
cleared date
Toner cartridge reference
cleared date (Y)
Toner cartridge reference
cleared date (M)
Toner cartridge reference
cleared date (C)
Toner cartridge reference
cleared date (K)
Toner cartridge reference
count started date (Y)
Toner cartridge reference
count started date (M)
Toner cartridge reference
count started date (C)

November 2003 © TOSHIBA TEC

EUR: 0
UC: 1
JPN: 0
<0-1>
-

Contents

SYS Selects the standard paper size to
convert it into the pixel count (%).
0: A4 1: LT

SYS Clears all information related to the
pixel counter.
SYS Clears all information related to the
service technician reference pixel
counter.
SYS Clears all information related to the
toner cartridge reference pixel
counter.
1
SYS Selects whether or not to display the
<0-1>
pixel counter on the LCD screen.
0: Displayed 1: Not displayed
0
SYS Selects the reference when display<0-1>
ing the pixel counter on the LCD
screen.
0: Service technician reference
1: Toner cartridge reference
0
SYS Selects the counter to determine
<0-1>
toner empty.
0: Output pages 1: Pixel counter
500
SYS Sets the number of output pages to
<0-999>
determine toner empty. This setting is
valid when “0” is set at 08-1506.
21500 SYS Sets the number of output pages to
<0-60000>
determine toner empty. This setting is
valid when “1” is set at 08-1506.
0
SYS Becomes “1” when 08-1502 is
<0-1>
performed.

ALL

ALL

ALL

-

-

SYS Displays the date on which 08-1502
was performed.
SYS Displays the date on which 08-1503
was performed.
SYS Displays the date on which 08-1503
was performed.
SYS Displays the date on which 08-1503
was performed.
SYS Displays the date on which 08-1503
was performed.
SYS Displays the date on which 08-1503
was performed.
SYS Displays the date on which 08-1503
was performed.
SYS Displays the date on which 08-1503
was performed.

Procedure

1

3
3

3

1

1

1

1

1

2

2
2
2
2
2
2
2
2

2 - 135 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
04/05

Setting mode (08)
Code

Classification

Items

1518

Pixel
counter
Pixel
counter

Toner cartridge reference
count started date (K)
Number of output pages/full
color (Service technician
reference)

1547

Default
Func- 
ALL

-

PPC <8 digits>
(color)

1548

Pixel Number of output pages/
counter black (Service technician
reference)

PPC <8 digits>
(black)

1549

Pixel Number of output pages/full
counter color (Service technician
reference)

PRT <8 digits>
(color)

1550

Pixel Number of output pages/
counter black (Service technician
reference)

PRT <8 digits>
(black)

1551

Pixel Number of output pages/
counter black (Service technician
reference)

FAX <8 digits>
(black)

1552

Pixel Number of output pages/full
counter color (K) (Toner cartridge
reference)

PPC <8 digits>
(color)

1553

Pixel Number of output pages/
counter black (Toner cartridge
reference)

PPC <8 digits>
(black)

1554

Pixel Number of output pages/full
counter color (K) (Toner cartridge
reference)

PRT <8 digits>
(color)

1555

Pixel Number of output pages/
counter black (Toner cartridge
reference)

PRT <8 digits>
(black)

1556

Pixel Number of output pages/
counter black (Toner cartridge
reference)

FAX <8 digits>
(black)

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 136

Contents

SYS Displays the date on which 08-1503
was performed.
SYS Counts the number of output pages
converted to the standard paper size
in the copy function, full color mode
and service technician reference.
[Unit. page]
SYS Counts the number of output pages
converted to the standard paper size
in the copy function, black mode and
service technician reference.
[Unit. page]
SYS Counts the number of output pages
converted to the standard paper size
in the printer function, full color mode
and service technician reference.
[Unit. page]
SYS Counts the number of output pages
converted to the standard paper size
in the printer function, black mode
and service technician reference.
[Unit. page]
SYS Counts the number of output pages
converted to the standard paper size
in the FAX function, black mode and
service technician reference.
[Unit. page]
SYS Counts the number of output pages
converted to the standard paper size
in the copy function, full color mode,
toner K and toner cartridge reference.
[Unit. page]
SYS Counts the number of output pages
converted to the standard paper size
in the copy function, black mode and
toner cartridge reference.
[Unit. page]
SYS Counts the number of output pages
converted to the standard paper size
in the printer function, full color mode,
toner K and toner cartridge reference.
[Unit. page]
SYS Counts the number of output pages
converted to the standard paper size
in the printer function, black mode
and toner cartridge reference.
[Unit. page]
SYS Counts the number of output pages
converted to the standard paper size
in the FAX function, black mode and
toner cartridge reference.
[Unit. page]

Procedure

2
2

2

2

2

2

2

2

2

2

2

November 2003 © TOSHIBA TEC

Setting mode (08)
Default
Func- 

Code

Classification

1557

Pixel Number of output pages/full
counter color (Y) (Toner cartridge
reference)

2

1558

Pixel
counter

2

1559

Pixel
counter

1560

Pixel
counter

1561

Pixel
counter

1562

Pixel
counter

1563

Pixel
counter
Pixel
counter
Pixel
counter
Pixel
counter
Pixel
counter

1564
1565
1566
1577

1578

Pixel
counter

1579

Pixel
counter

Items

Contents

PPC <8 digits> SYS Counts the number of output pages
(color)
converted to the standard paper size
in the copy function, full color mode,
toner Y and toner cartridge reference.
[Unit. page]
Number of output pages/full
PRT <8 digits> SYS Counts the number of output pages
color (Y) (Toner cartridge
(color)
converted to the standard paper size
reference)
in the printer function, full color
mode, toner Y and toner cartridge
reference. [Unit. page]
Number of output pages/full
PPC <8 digits> SYS Counts the number of output pages
color (M) (Toner cartridge
(color)
converted to the standard paper size
reference)
in the copy function, full color mode,
toner M and toner cartridge reference. [Unit. page]
Number of output pages/full
PRT <8 digits> SYS Counts the number of output pages
color (M) (Toner cartridge
(color)
converted to the standard paper size
reference)
in the printer function, full color
mode, toner M and toner cartridge
reference. [Unit. page]
Number of output pages/full
PPC <8 digits> SYS Counts the number of output pages
color (C) (Toner cartridge
(color)
converted to the standard paper size
reference)
in the copy function, full color mode,
toner C and toner cartridge reference. [Unit. page]
Number of output pages/full
PRT <8 digits> SYS Counts the number of output pages
color (C) (Toner cartridge
(color)
converted to the standard paper size
reference)
in the printer function, full color
mode, toner C and toner cartridge
reference. [Unit. page]
Toner cartridge Y
ALL <3 digits> SYS Counts the number of time of the
replacement counter
(color)
toner cartridge Y replacement.
Toner cartridge M
ALL <3 digits> SYS Counts the number of time of the
replacement counter
(color)
toner cartridge M replacement.
Toner cartridge C
ALL <3 digits> SYS Counts the number of time of the
replacement counter
(color)
toner cartridge C replacement.
Toner cartridge K
ALL <3 digits> SYS Counts the number of time of the
replacement counter
toner cartridge K replacement.
0
SYS Displays the average pixel count in
Average pixel count/full color PPC
(color) <0-10000>
(Y+M+C+K) (Service
the copy function, full color mode, all
technician reference)
toner and service technician reference. [Unit: 0.01%]
Average pixel count/full color PPC
0
SYS Displays the average pixel count in
(Y) (Service technician
(color) <0-10000>
the copy function, full color mode,
reference)
toner Y and service technician
reference. [Unit: 0.01%]
Average pixel count/full
PPC
0
SYS Displays the average pixel count in
color (M) (Service technician (color) <0-10000>
the copy function, full color mode,
reference)
toner M and service technician
reference. [Unit: 0.01%]

November 2003 © TOSHIBA TEC

Procedure

2

2

2

2

2
2
2
2
2

2

2

2 - 137 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Setting mode (08)
Default
Func- 

Code

Classification

1580

0
Pixel Average pixel count/full color PPC
SYS Displays the average pixel count in
counter (C) (Service technician
the copy function, full color mode,
(color) <0-10000>
toner C and service technician
reference)
reference. [Unit: 0.01%]
Pixel Average pixel count/full color PPC
0
SYS Displays the average pixel count in
counter (K) (Service technician
(color) <0-10000>
the copy function, full color mode,
reference)
toner K and service technician
reference. [Unit: 0.01%]
Pixel Average pixel count/full color PRT
0
SYS Displays the average pixel count in
counter (Y+M+C+K) (Service
(color) <0-10000>
the printer function, full color mode,
technician reference)
all toner and service technician
reference. [Unit: 0.01%]
Pixel Average pixel count/full color PRT
0
SYS Displays the average pixel count in
counter (Y) (Service technician
(color) <0-10000>
the printer function, full color mode,
reference)
toner Y and service technician
reference. [Unit: 0.01%]
Pixel Average pixel count/full color PRT
0
SYS Displays the average pixel count in
counter (M) (Service technician
(color) <0-10000>
the printer function, full color mode,
reference)
toner M and service technician
reference. [Unit: 0.01%]
Pixel Average pixel count/full color PRT
0
SYS Displays the average pixel count in
counter (C) (Service technician
(color) <0-10000>
the printer function, full color mode,
reference)
toner C and service technician
reference. [Unit: 0.01%]
Pixel Average pixel count/full color PRT
0
SYS Displays the average pixel count in
counter (K) (Service technician
(color) <0-10000>
the printer function, full color mode,
reference)
toner K and service technician
reference. [Unit: 0.01%]
Pixel Average pixel count/full color PPC/
0
SYS Displays the average pixel count in
counter (Y+M+C+K) (Service
PRT <0-10000>
the copy/printer function, full color
technician reference)
(color)
mode, all toner and service technician reference. [Unit: 0.01%]
Pixel Average pixel count/full color PPC/
0
SYS Displays the average pixel count in
counter (Y) (Service technician
PRT <0-10000>
the copy/printer function, full color
reference)
(color)
mode, toner Y and service technician
reference. [Unit: 0.01%]
Pixel Average pixel count/full color PPC/
0
SYS Displays the average pixel count in
counter (M) (Service technician
PRT <0-10000>
the copy/printer function, full color
reference)
(color)
mode, toner M and service technician reference. [Unit: 0.01%]
Pixel Average pixel count/full color PPC/
0
SYS Displays the average pixel count in
counter (C) (Service technician
PRT <0-10000>
the copy/printer function, full color
reference)
(color)
mode, toner C and service technician
reference. [Unit: 0.01%]
Pixel Average pixel count/full color PPC/
0
SYS Displays the average pixel count in
counter (K) (Service technician
PRT <0-10000>
the copy/printer function, full color
reference)
(color)
mode, toner K and service technician
reference. [Unit: 0.01%]
Pixel Average pixel count/black
PPC
0
SYS Displays the average pixel count in
counter (Service technician refer(black) <0-10000>
the copy function, black mode and
ence)
service technician reference.
[Unit: 0.01%]

1581

1582

1583

1584

1585

1586

1587

1588

1589

1590

1591

1592

Items

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 138

Contents

Procedure

2

2

2

2

2

2

2

2

2

2

2

2

2

November 2003 © TOSHIBA TEC

Setting mode (08)
Code

Classification

1593

Pixel Average pixel count/black
counter (Service technician reference)

1594

Pixel Average pixel count/black
counter (Service technician reference)

1595

Pixel Average pixel count/black
counter (Service technician reference)

1596

Pixel Latest pixel count/full color
counter (Y+M+C+K) (Service
technician reference)

1597

Pixel Latest pixel count/full color
counter (Y) (Service technician
reference)

1598

Pixel Latest pixel count/full color
counter (M) (Service technician
reference)

1599

Pixel Latest pixel count/full color
counter (C) (Service technician
reference)

1600

Pixel Latest pixel count/full color
counter (K) (Service technician
reference)

1601

Pixel Latest pixel count/full color
counter (Y+M+C+K) (Service
technician reference)

1602

Pixel Latest pixel count/full color
counter (Y) (Service technician
reference)

1603

Pixel Latest pixel count/full color
counter (M) (Service technician
reference)

1604

Pixel Latest pixel count/full color
counter (C) (Service technician
reference)

1605

Pixel Latest pixel count/full color
counter (K) (Service technician
reference)

Items

November 2003 © TOSHIBA TEC

Default
Func- 

Contents

PRT
0
SYS Displays the average pixel count in
(black) <0-10000>
the printer function, black mode and
service technician reference.
[Unit: 0.01%]
FAX
0
SYS Displays the average pixel count in
(black) <0-10000>
the FAX function, black mode and
service technician reference.
[Unit: 0.01%]
PPC/
0
SYS Displays the average pixel count in
PRT/ <0-10000>
the copy/printer/FAX function, black
FAX
mode and service technician
(black)
reference. [Unit: 0.01%]
0
SYS Displays the latest pixel count in the
PPC
(color) <0-10000>
copy function, full color mode, all
toner and service technician reference. [Unit: 0.01%]
PPC
0
SYS Displays the latest pixel count in the
(color) <0-10000>
copy function, full color mode, toner
Y and service technician reference.
[Unit: 0.01%]
PPC
0
SYS Displays the latest pixel count in the
(color) <0-10000>
copy function, full color mode, toner
M and service technician reference.
[Unit: 0.01%]
PPC
0
SYS Displays the latest pixel count in the
(color) <0-10000>
copy function, full color mode, toner
C and service technician reference.
[Unit: 0.01%]
PPC
0
SYS Displays the latest pixel count in the
(color) <0-10000>
copy function, full color mode, toner
K and service technician reference.
[Unit: 0.01%]
PRT
0
SYS Displays the latest pixel count in the
(color) <0-10000>
printer function, full color mode, all
toner and service technician reference. [Unit: 0.01%]
PRT
0
SYS Displays the latest pixel count in the
(color) <0-10000>
printer function, full color mode, toner
Y and service technician reference.
[Unit: 0.01%]
PRT
0
SYS Displays the latest pixel count in the
(color) <0-10000>
printer function, full color mode, toner
M and service technician reference.
[Unit: 0.01%]
PRT
0
SYS Displays the latest pixel count in the
(color) <0-10000>
printer function, full color mode, toner
C and service technician reference.
[Unit: 0.01%]
PRT
0
SYS Displays the latest pixel count in the
(color) <0-10000>
printer function, full color mode, toner
K and service technician reference.
[Unit: 0.01%]

Procedure

2

2

2

2

2

2

2

2

2

2

2

2

2

2 - 139 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Setting mode (08)
Code

Classification

1606

Pixel Latest pixel count/black
counter (Service technician reference)

1607

Pixel Latest pixel count/black
counter (Service technician reference)

1608

Pixel Latest pixel count/black
counter (Service technician reference)

1609

Pixel Average pixel count/full
counter color (Y) (Toner cartridge
reference)

1610

Pixel Average pixel count/full
counter color (M) (Toner cartridge
reference)

1611

Pixel Average pixel count/full
counter color (C) (Toner cartridge
reference)

1612

Pixel Average pixel count/full
counter color (K) (Toner cartridge
reference)

1613

Pixel Average pixel count/black
counter (Toner cartridge reference)

1614

Pixel Average pixel count/full
counter color (K)+black (Toner
cartridge reference)

1615

Pixel Average pixel count/full
counter color (Y) (Toner cartridge
reference)

1616

Pixel Average pixel count/full
counter color (M) (Toner cartridge
reference)

1617

Pixel Average pixel count/full
counter color (C) (Toner cartridge
reference)

1618

Pixel Average pixel count/full
counter color (K) (Toner cartridge
reference)

Items

Default
Func- 

Contents

PPC
0
SYS Displays the latest pixel count in the
(black) <0-10000>
copy function, black mode and
service technician reference.
[Unit: 0.01%]
PRT
0
SYS Displays the latest pixel count in the
(black) <0-10000>
printer function, black mode and
service technician reference.
[Unit: 0.01%]
FAX
0
SYS Displays the latest pixel count in the
(black) <0-10000>
FAX function, black mode and
service technician reference.
[Unit: 0.01%]
PPC
0
SYS Displays the average pixel count in
(color) <0-10000>
the copy function, full color mode,
toner Y and toner cartridge reference. [Unit: 0.01%]
PPC
0
SYS Displays the average pixel count in
(color) <0-10000>
the copy function, full color mode,
toner M and toner cartridge reference. [Unit: 0.01%]
PPC
0
SYS Displays the average pixel count in
(color) <0-10000>
the copy function, full color mode,
toner C and toner cartridge reference. [Unit: 0.01%]
PPC
0
SYS Displays the average pixel count in
(color) <0-10000>
the copy function, full color mode,
toner K and toner cartridge reference. [Unit: 0.01%]
PPC
0
SYS Displays the average pixel count in
(black) <0-10000>
the copy function, black mode and
toner cartridge reference.
[Unit: 0.01%]
PPC
0
SYS Displays the average pixel count in
<0-10000>
the copy function, full color/black
mode, toner K and toner cartridge
reference. [Unit: 0.01%]
PRT
0
SYS Displays the average pixel count in
(color) <0-10000>
the printer function, full color mode,
toner Y and toner cartridge reference. [Unit: 0.01%]
PRT
0
SYS Displays the average pixel count in
(color) <0-10000>
the printer function, full color mode,
toner M and toner cartridge reference. [Unit: 0.01%]
PRT
0
SYS Displays the average pixel count in
(color) <0-10000>
the printer function, full color mode,
toner C and toner cartridge reference. [Unit: 0.01%]
PRT
0
SYS Displays the average pixel count in
(color) <0-10000>
the printer function, full color mode,
toner K and toner cartridge reference. [Unit: 0.01%]

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 140

Procedure

2

2

2

2

2

2

2

2

2

2

2

2

2

November 2003 © TOSHIBA TEC

Setting mode (08)
Code

Classification

1619

Pixel Average pixel count/black
counter (Toner cartridge reference)

1620

Pixel Average pixel count/full
counter color (K)+black (Toner
cartridge reference)

1621

Pixel Average pixel count/full
counter color (Y) (Toner cartridge
reference)

1622

Pixel Average pixel count/full
counter color (M) (Toner cartridge
reference)

1623

Pixel Average pixel count/full
counter color (C) (Toner cartridge
reference)

1624

Pixel Average pixel count/full
counter color (K)+black (Toner
cartridge reference)

1625

Pixel Average pixel count/black
counter (Toner cartridge reference)

1626

Pixel Latest pixel count/full color
counter (Y) (Toner cartridge reference)

1627

Pixel Latest pixel count/full color
counter (M) (Toner cartridge
reference)

1628

Pixel Latest pixel count/full color
counter (C) (Toner cartridge reference)

1629

Pixel Latest pixel count/full color
counter (K) (Toner cartridge reference)

1630

Pixel Latest pixel count/full color
counter (Y) (Toner cartridge reference)

1631

Pixel Latest pixel count/full color
counter (M) (Toner cartridge
reference)

Items

November 2003 © TOSHIBA TEC

Default
Func- 

Contents

0
SYS Displays the average pixel count in
PRT
the printer function, black mode and
(black) <0-10000>
toner cartridge reference.
[Unit: 0.01%]
PRT
0
SYS Displays the average pixel count in
<0-10000>
the printer function, full color/black
mode, toner K and toner cartridge
reference. [Unit: 0.01%]
PPC/
0
SYS Displays the average pixel count in
PRT <0-10000>
the copy/printer function, full color
(color)
mode, toner Y and toner cartridge
reference. [Unit: 0.01%]
PPC/
0
SYS Displays the average pixel count in
PRT <0-10000>
the copy/printer function, full color
(color)
mode, toner M and toner cartridge
reference. [Unit: 0.01%]
PPC/
0
SYS Displays the average pixel count in
PRT <0-10000>
the copy/printer function, full color
(color)
mode, toner C and toner cartridge
reference. [Unit: 0.01%]
PPC/
0
SYS Displays the average pixel count in
PRT/ <0-10000>
the copy/printer/FAX function, black
FAX
mode, toner K and toner cartridge
reference. [Unit: 0.01%]
FAX
0
SYS Displays the average pixel count in
(black) <0-10000>
the FAX function, black mode and
toner cartridge reference.
[Unit: 0.01%]
PPC
0
SYS Displays the latest pixel count in the
(color) <0-10000>
copy function, full color mode, toner
Y and toner cartridge reference.
[Unit: 0.01%]
PPC
0
SYS Displays the latest pixel count in the
(color) <0-10000>
copy function, full color mode, toner
M and toner cartridge reference.
[Unit: 0.01%]
PPC
0
SYS Displays the latest pixel count in the
(color) <0-10000>
copy function, full color mode, toner
C and toner cartridge reference.
[Unit: 0.01%]
PPC
0
SYS Displays the latest pixel count in the
(color) <0-10000>
copy function, full color mode, toner
K and toner cartridge reference.
[Unit: 0.01%]
PRT
0
SYS Displays the latest pixel count in the
(color) <0-10000>
printer function, full color mode, toner
Y and toner cartridge reference.
[Unit: 0.01%]
PRT
0
SYS Displays the latest pixel count in the
(color) <0-10000>
printer function, full color mode, toner
M and toner cartridge reference.
[Unit: 0.01%]

Procedure

2

2

2

2

2

2

2

2

2

2

2

2

2

2 - 141 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Setting mode (08)
Default
Func- 

Code

Classification

1632

Pixel Latest pixel count/full color
counter (C) (Toner cartridge reference)

1633

Pixel Latest pixel count/full color
counter (K) (Toner cartridge reference)

1634

Pixel Latest pixel count/black
counter (Toner cartridge reference)

1639

Pixel Latest pixel count/black
counter (Toner cartridge reference)

1640

Pixel Latest pixel count/black
counter (Toner cartridge reference)

Items

Pixel Pixel count
counter distribution/full
color (Y)
1641-1

5.1-10%

1641-2

10.1-15%

1641-3

15.1-20%

1641-4

20.1-25%

1641-5

25.1-30%

1641-6

30.1-40%

1641-7

40.1-60%

1641-8

60.1-80%

1641-9

80.1-100%

1641-0

0-5%

Contents

PRT
SYS Displays the latest pixel count in the
0
(color) <0-10000>
printer function, full color mode, toner
C and toner cartridge reference.
[Unit: 0.01%]
PRT
0
SYS Displays the latest pixel count in the
(color) <0-10000>
printer function, full color mode, toner
K and toner cartridge reference.
[Unit: 0.01%]
FAX
0
SYS Displays the latest pixel count in the
(black) <0-10000>
FAX function, black mode and toner
cartridge reference. [Unit: 0.01%]
PPC
0
SYS Displays the latest pixel count in the
(black) <0-10000>
copy function, black mode and toner
cartridge reference. [Unit: 0.01%]
PRT
0
SYS Displays the latest pixel count in the
(black) <0-10000>
printer function, black mode and
toner cartridge reference.
[Unit: 0.01%]
PPC <8 digits> SYS The pixel count data are divided into
(color)
10 ranges. The number of output
PPC <8 digits> SYS pages in each range is displayed. In
(color)
this code, the distributions in the
PPC <8 digits> SYS copy function, full color mode and
(color)
toner Y are displayed. [Unit: page]
PPC <8 digits> SYS
(color)
PPC <8 digits> SYS
(color)
PPC <8 digits> SYS
(color)
PPC <8 digits> SYS
(color)
PPC <8 digits> SYS
(color)
PPC <8 digits> SYS
(color)
PPC <8 digits> SYS
(color)

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 142

Procedure

2

2

2

2

2

14
14
14
14
14
14
14
14
14
14

November 2003 © TOSHIBA TEC

Setting mode (08)
Code

Classification

Default
Func- 

Items

Pixel Pixel count
counter distribution/full
color (M)
1642-1

5.1-10%

1642-2

10.1-15%

1642-3

15.1-20%

1642-4

20.1-25%

1642-5

25.1-30%

1642-6

30.1-40%

1642-7

40.1-60%

1642-8

60.1-80%

1642-9

80.1-100%

1642-0

0-5%

Pixel Pixel count
counter distribution/full
color (C)
1643-1

5.1-10%

1643-2

10.1-15%

1643-3

15.1-20%

1643-4

20.1-25%

1643-5

25.1-30%

1643-6

30.1-40%

1643-7

40.1-60%

1643-8

60.1-80%

1643-9

80.1-100%

1643-0

November 2003 © TOSHIBA TEC

0-5%

PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)

Contents

Procedure

<8 digits> SYS The pixel count data are divided into
10 ranges. The number of output
<8 digits> SYS pages in each range is displayed. In
this code, the distributions in the
<8 digits> SYS copy function, full color mode and
toner M are displayed. [Unit: page]
<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS The pixel count data are divided into
10 ranges. The number of output
<8 digits> SYS pages in each range is displayed. In
this code, the distributions in the
<8 digits> SYS copy function, full color mode and
toner C are displayed. [Unit: page]
<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

14
14
14

14
14
14

2 - 143 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Setting mode (08)
Code

Classification

Default
Func- 

Items

Pixel Pixel count
counter distribution/full
color (K)
1644-1

5.1-10%

1644-2

10.1-15%

1644-3

15.1-20%

1644-4

20.1-25%

1644-5

25.1-30%

1644-6

30.1-40%

1644-7

40.1-60%

1644-8

60.1-80%

1644-9

80.1-100%

1644-0

0-5%

Pixel Pixel count
counter distribution/full
color (Y)
1645-1

5.1-10%

1645-2

10.1-15%

1645-3

15.1-20%

1645-4

20.1-25%

1645-5

25.1-30%

1645-6

30.1-40%

1645-7

40.1-60%

1645-8

60.1-80%

1645-9

80.1-00%

1645-0

0-5%

PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PPC
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)

Contents

Procedure

<8 digits> SYS The pixel count data are divided into
10 ranges. The number of output
<8 digits> SYS pages in each range is displayed. In
this code, the distributions in the
<8 digits> SYS copy function, full color mode and
toner K are displayed. [Unit: page]
<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS The pixel count data are divided into
10 ranges. The number of output
<8 digits> SYS pages in each range is displayed. In
this code, the distributions in the
<8 digits> SYS printer function, full color mode and
toner Y are displayed. [Unit: page]
<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 144

14
14
14

14
14
14

November 2003 © TOSHIBA TEC

Setting mode (08)
Code

Classification

Default
Func- 

Items

Pixel Pixel count
counter distribution/full
color (M)
1646-1

5.1-10%

1646-2

10.1-15%

1646-3

15.1-20%

1646-4

20.1-25%

1646-5

25.1-30%

1646-6

30.1-40%

1646-7

40.1-60%

1646-8

60.1-80%

1646-9

80.1-100%

1646-0

0-5%

Pixel Pixel count
counter distribution/full
color (C)
1647-1

5.1-10%

1647-2

10.1-15%

1647-3

15.1-20%

1647-4

20.1-25%

1647-5

25.1-30%

1647-6

30.1-40%

1647-7

40.1-60%

1647-8

60.1-80%

1647-9

80.1-100%

1647-0

November 2003 © TOSHIBA TEC

0-5%

PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)

Contents

Procedure

<8 digits> SYS The pixel count data are divided into
10 ranges. The number of output
<8 digits> SYS pages in each range is displayed. In
this code, the distributions in the
<8 digits> SYS printer function, full color mode and
toner M are displayed. [Unit: page]
<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS The pixel count data are divided into
10 ranges. The number of output
<8 digits> SYS pages in each range is displayed. In
this code, the distributions in the
<8 digits> SYS printer function, full color mode and
toner C are displayed. [Unit: page]
<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

14
14
14

14
14
14

2 - 145 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Setting mode (08)
Code
1648-0
1648-1

Classification

Default
Func- 

Items

Pixel Pixel count
counter distribution/full
color (K)

0-5%
5.1-10%

1648-2

10.1-15%

1648-3

15.1-20%

1648-4

20.1-25%

1648-5

25.1-30%

1648-6

30.1-40%

1648-7

40.1-60%

1648-8

60.1-80%

1648-9

80.1-100%

1649-0

Pixel Pixel count
counter distribution/black

0-5%

1649-1

5.1-10%

1649-2

10.1-15%

1649-3

15.1-20%

1649-4

20.1-25%

1649-5

25.1-30%

1649-6

30.1-40%

1649-7

40.1-60%

1649-8

60.1-80%

1649-9

80.1-100%

PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PRT
(color)
PPC
(black)
PPC
(black)
PPC
(black)
PPC
(black)
PPC
(black)
PPC
(black)
PPC
(black)
PPC
(black)
PPC
(black)
PPC
(black)

Contents

Procedure

<8 digits> SYS The pixel count data are divided into
10 ranges. The number of output
<8 digits> SYS pages in each range is displayed. In
this code, the distributions in the
<8 digits> SYS printer function, full color mode and
toner K are displayed. [Unit: page]
<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS The pixel count data are divided into
10 ranges. The number of output
<8 digits> SYS pages in each range is displayed. In
this code, the distributions in the
<8 digits> SYS copy function and black mode are
displayed. [Unit: page]
<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 146

14
14
14

14
14
14

November 2003 © TOSHIBA TEC

Setting mode (08)
Code
1650-0

Classification

Default
Func- 

Items

Pixel Pixel count
counter distribution/black

0-5%

1650-1

5.1-10%

1650-2

10.1-15%

1650-3

15.1-20%

1650-4

20.1-25%

1650-5

25.1-30%

1650-6

30.1-40%

1650-7

40.1-60%

1650-8

60.1-80%

1650-9

80.1-100%

1651-0

Pixel Pixel count
counter distribution/black

0-5%

1651-1

5.1-10%

1651-2

10.1-15%

1651-3

15.1-20%

1651-4

20.1-25%

1651-5

25.1-30%

1651-6

30.1-40%

1651-7

40.1-60%

1651-8

60.1-80%

1651-9

80.1-100%

November 2003 © TOSHIBA TEC

PRT
(black)
PRT
(black)
PRT
(black)
PRT
(black)
PRT
(black)
PRT
(black)
PRT
(black)
PRT
(black)
PRT
(black)
PRT
(black)
FAX
(black)
FAX
(black)
FAX
(black)
FAX
(black)
FAX
(black)
FAX
(black)
FAX
(black)
FAX
(black)
FAX
(black)
FAX
(black)

Contents

Procedure

<8 digits> SYS The pixel count data are divided into
10 ranges. The number of output
<8 digits> SYS pages in each range is displayed. In
this code, the distributions in the
<8 digits> SYS printer function and black mode are
displayed. [Unit: page]
<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS The pixel count data are divided into
10 ranges. The number of output
<8 digits> SYS pages in each range is displayed. In
this code, the distributions in the FAX
<8 digits> SYS function and black mode are displayed. [Unit: page]
<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

<8 digits> SYS

14

14
14
14

14
14
14

2 - 147 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

<>
The management items at PM support mode can also be operated at setting mode (08).
The following items are displayed or set by using sub-codes at PM management setting in the
table below.

0: Present number of output pages
- Means the present number of output pages.
1: Recommended number of output pages for replacement
- Means the recommended number of output pages for replacement.
2: Number of output pages at the last replacement
- Means the number of output pages at the last replacement.
3: Present drive counts
- Means the present drive counts (1 count = 2 seconds).
4: Recommended drive counts to be replaced
- Means the recommended drive counts for replacement (1 count = 2 seconds).
5: Driving counts at the last replacement
- Means the drive counts at the last replacement.
6: Present output pages for control
- Means the present number of output pages for controlling.
7: Present drive counts for control
- Means the present drive counts for controlling (1 count = 2 seconds).
8: Number of times replaced
- Counts up when clearing the counter of each unit in the PM Support Mode Screen.
Notes:
• Sub-code 3 is equivalent to sub-code 7.
• When the value of sub-code 3 is changed, the value of sub-code 7 is also updated and vice versa.
• When "0" is set at one of sub-codes 0, 3, 6 and 7, the rest of them are automatically updated to "0".

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 148

November 2003 © TOSHIBA TEC

Items

PM management Date of previous
setting
replacement

*Indicated in 8 digits



Photoconductive drum

1150-0 to 8

1151

Drum cleaning blade

1158-0 to 8

1159

Drum cleaner brush

1166-0 to 8

1167

Main charger grid

1174-0 to 8

1175

Main charger wire

1182-0 to 8

1183

Main charger wire cleaning
pad

1190-0 to 8

1191

Ozone filter

1198-0 to 8

1199

Developer material K

1200-0 to 8

1201

Developer material Y

1202-0 to 8

1203

Developer material M

1204-0 to 8

1205

Developer material C

1206-0 to 8

1207

1st transfer roller

1214-0 to 8

1215

November 2003 © TOSHIBA TEC

Remarks

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 160000/200000
Sub-code 4: 315000/315000

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 160000/200000
Sub-code 4: 315000/315000

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 160000/200000
Sub-code 4: 315000/315000

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 160000/200000
Sub-code 4: 315000/315000

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 160000/200000
Sub-code 4: 315000/315000

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 160000/200000
Sub-code 4: 315000/315000

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 160000/200000
Sub-code 4: 315000/315000

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 120000/150000
Sub-code 4: 116000/116000

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 30000/37500
Sub-code 4: 28000/28000

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 30000/37500
Sub-code 4: 28000/28000

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 30000/37500
Sub-code 4: 28000/28000

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 480000/600000
Sub-code 4: 1010000/1010000

2 - 149 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
04/05

Items

PM management Date of previous
setting
replacement

*Indicated in 8 digits



Transfer belt

1228-0 to 8

1229

Transfer belt driving roller
cleaning brush

1230-0 to 8

1231

Transfer belt cleaning blade

1232-0 to 8

1233

2nd transfer roller

1240-0 to 8

1241

2nd transfer roller cleaning
brush

1244-0 to 8

1245

Pressure roller

1250-0 to 8

1251

Oil roller

1258-0 to 8

1259

Cleaning roller

1260-0 to 8

1261

Pressure roller separation
finger

1270-0 to 8

1271

Fuser belt

1272-0 to 8

1273

Fuser belt guide

1276-0 to 8

1277

Pressure roller scraper

1278-0 to 8

1279

1282-0, 1, 2, 8

1283

Pickup roller (RADF)

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 150
04/05

Remarks

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 480000/600000
Sub-code 4: 1010000/1010000

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 240000/300000
Sub-code 4: 505000/505000

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 160000/200000
Sub-code 4: 337000/337000

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 240000/300000
Sub-code 4: 312000/312000

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 240000/300000
Sub-code 4: 312000/312000

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 120000/150000
Sub-code 4: 285000/285000

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 120000/150000
Sub-code 4: 285000/285000

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 120000/150000
Sub-code 4: 285000/285000

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 120000/150000
Sub-code 4: 285000/285000

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 120000/150000
Sub-code 4: 285000/285000

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 120000/150000
Sub-code 4: 285000/285000

Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0
Sub-code 1: 120000/150000
Sub-code 4: 285000/285000

Sub-codes 0, 2, 8: 0/0
Sub-code 1: 120000/120000

November 2003 © TOSHIBA TEC

Items

PM management Date of previous
setting
replacement

*Indicated in 8 digits



Feed roller (RADF)

1284-0, 1, 2, 8

1285

Separation roller (RADF)

1286-0, 1, 2, 8

1287

Pickup roller (Upper drawer)

1290-0, 1, 2, 8

1291

Pickup roller (Lower drawer)

1292-0, 1, 2, 8

1293

Pickup roller (LCF)

1294-0, 1, 2, 8

1295

Feed roller (Upper drawer)

1298-0, 1, 2, 8

1299

Feed roller (Lower drawer)

1300-0, 1, 2, 8

1301

Feed roller (LCF)

1302-0, 1, 2, 8

1303

Separation roller
(Upper drawer)

1306-0, 1, 2, 8

1307

Separation roller
(Lower drawer)

1308-0, 1, 2, 8

1309

Separation roller (LCF)

1310-0, 1, 2, 8

1311

Separation roller
(PFP upper drawer)

1312-0, 1, 2, 8

1313

Separation roller
(PFP lower drawer)

1314-0, 1, 2, 8

1315

Separation roller
(Bypass unit)

1316-0, 1, 2, 8

1317

Feed roller
(PFP upper drawer)

1320-0, 1, 2, 8

1321

Feed roller
(PFP lower drawer)

1322-0, 1, 2, 8

1323

Feed roller (Bypass unit)

1324-0, 1, 2, 8

1325

November 2003 © TOSHIBA TEC

Remarks

Sub-codes 0, 2, 8: 0/0
Sub-code 1: 120000/120000

Sub-codes 0, 2, 8: 0/0
Sub-code 1: 120000/120000

Sub-codes 0, 2, 8: 0/0
Sub-code 1: 80000/80000

Sub-codes 0, 2, 8: 0/0
Sub-code 1: 80000/80000

Sub-codes 0, 2, 8: 0/0
Sub-code 1: 160000/160000

Sub-codes 0, 2, 8: 0/0
Sub-code 1: 80000/80000

Sub-codes 0, 2, 8: 0/0
Sub-code 1: 80000/80000

Sub-codes 0, 2, 8: 0/0
Sub-code 1: 160000/160000

Sub-codes 0, 2, 8: 0/0
Sub-code 1: 80000/80000

Sub-codes 0, 2, 8: 0/0
Sub-code 1: 80000/80000

Sub-codes 0, 2, 8: 0/0
Sub-code 1: 160000/160000

Sub-codes 0, 2, 8: 0/0
Sub-code 1: 80000/80000

Sub-codes 0, 2, 8: 0/0
Sub-code 1: 80000/80000

Sub-codes 0, 2, 8: 0/0
Sub-code 1: 80000/80000

Sub-codes 0, 2, 8: 0/0
Sub-code 1: 80000/80000

Sub-codes 0, 2, 8: 0/0
Sub-code 1: 80000/80000

Sub-codes 0, 2, 8: 0/0
Sub-code 1: 80000/80000

2 - 151 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

Items

PM management Date of previous
setting
replacement

*Indicated in 8 digits



Pickup roller
(PFP upper drawer)

1328-0, 1, 2, 8

1329

Pickup roller
(PFP lower drawer)

1330-0, 1, 2, 8

1331

Pickup roller (Bypass unit)

1332-0, 1, 2, 8

1333

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 152

Remarks

Sub-codes 0, 2, 8: 0/0
Sub-code 1: 80000/80000

Sub-codes 0, 2, 8: 0/0
Sub-code 1: 80000/80000

Sub-codes 0, 2, 8: 0/0
Sub-code 1: 80000/80000

November 2003 © TOSHIBA TEC

<>
1. Turn ON the power while [0] and [8] are pressed simultaneously.
2. Key in the code “257” and press the [START] button (the following is displayed).
Note:
Before performing the following operations, note the current counter values.

3. Key in the value “1” or “2” and press the [START] button.
The value entered is displayed on the left of the “%”, and the [ENTER] button is displayed.
Note:
The value can be erased by pressing the [CLEAR] button to change as long as the [START]
button is not pressed. (The value on the left of the “%” is reset to “0” by pressing the [CLEAR]
button.)
• Key in “1” to copy the value of the total
counter (LGC board) (A) onto the value of
the backup counter (SYS board) (B).

(A)

(B)

(A)

(B)

• Key in “2” to copy the value of the backup
counter (SYS board) (B) onto the value of
the total counter (LGC board) (A).
4. Press the [ENTER] button to complete
overwriting of the counter value.
Note:
The screen returns to the code entry screen
without copying (overwriting) the value when
the [CANCEL] button is pressed.

November 2003 © TOSHIBA TEC

2 - 153 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
04/09

2.2.6 Pixel counter
(1) Outline
Pixel counter is a function that counts the number of dots emitted by the laser and converts it into
the print ratio (%) per standard paper size. This “Print ratio (%) per standard paper size” is called
Pixel count (%).
This function enables you to know how each user uses the equipment and to grasp the tendency of
toner consumption (number of output pages per cartridge).
(2) Factors affecting toner consumption
Standard number of output pages per cartridge shows the average number of output pages under
the condition that the data of print ratio 6% is printed on the standard paper size (A4/LT) at a normal
temperature and humidity.
However, users do not always print under the above condition. As for the type of original, copy/print
mode and environment, each user has different tendency, and as a result, the number of output
pages per cartridge becomes different depending on the user.
The major factors affecting toner consumption are as follows:
(a) Original/Data coverage
(b) Original/Data density
(c) Original/Print mode
(d) Density setting
Also there are other factors in addition to the above, such as environment, individual difference of
equipment, difference in lot quality of materials, toner density and drum surface potential.

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 154

November 2003 © TOSHIBA TEC

The general relations between the above 4 factors and toner consumption per output page in the copy

Toner consumption

Toner consumption

function are as follows:

Toner consumption

Original density

Toner consumption

Original coverage

TEXT
/PHOTO

TEXT

PHOTO

PRINTED
IMAGE

Original mode

MAP

Manual Manual Automatic Manual Manual Manual
density density density density density density
-5
-1
Center
+1
+5

Density setting
Fig. 2-203 Factors affecting toner consumption and the tendency

November 2003 © TOSHIBA TEC

2 - 155 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

(3) Details of pixel counter
(a) Toner cartridge reference and service technician reference
The pixel counter function in this equipment has 2 references, toner cartridge reference and
service technician reference.
• Toner cartridge reference
This is a system that accumulates data on each color between the installation of a new toner
cartridge and next installation.
The installation of new toner cartridge is judged when the total number of pixel count or output
pages after the detection of toner empty has exceeded the threshold.
The threshold to be used is selectable in the setting mode (08-1506) between the pixel count
and output pages (0: Output pages 1: Pixel counter). The threshold of pixel count is set in the
setting mode (08-1508) and that of output pages is set in the setting mode (08-1507).
When the new toner cartridge is judged as installed, the data related with the previous cartridge
is cleared and replaced with the data after the installation of new cartridge.
Clearing of the counter of the toner cartridge reference is performed in the setting mode
(08-1503).
• Service technician reference
This is a system that accumulates data between clearing the counter of the service technician
reference by service technician and subsequently clearing the same counter.
Clearing of the counter of the service technician reference is performed in the setting mode
(08-1502).
(b) Print count (number of output pages)
The number of output pages shown at the pixel counter is counted after converting all paper
sizes to the standard size (A4/LT). Printing on other than the standard size is converted by paper
area ratio. The standard size is set in the setting mode (08-1500).
The examples of conversion are as follows:
Ex.) 1. “1” is added to the print count when printing on A4/LT size.
2. “2” is added to the print count when printing on A3/LD size. (area ratio to A4/LT: 200%)
3. “1.49” is added to the print count when printing on B4 size. (area ratio to A4: 149%)
4. “1.27” is added to the print count when printing on LG size. (area ratio to LT: 127%)

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 156

November 2003 © TOSHIBA TEC

(c) Pixel count (%)
Pixel count (%) shows the ratio of laser emitting pixels to all pixels on standard paper.
The examples of pixel count are as follows:
Note: In the following examples, ‘solid copy’ is considered to be 100%. But since the image has
4 margins, it never becomes 100% actually.
Ex.) 1. Printing 5 pages on A4/LT size with solid copy (Laser emits to all pixels.)
→ Pixel count: 100%, Print count: 5
2. Printing 5 pages on A4/LT size with blank copy (Laser never emits.)
→ Pixel count: 0%, Print count: 5
3. Printing 2 pages on A4/LT size with solid copy (Laser emits to all pixels.)
Printing 2 pages on A4/LT size with blank copy (Laser never emits.)
→ Pixel count: 50%, Print count: 4
4. Printing 3 pages on A4/LT size with 6% of laser emission
Printing 1 page on A4/LT size with 2% of laser emission
→ Pixel count: 5%, Print count: 4
5. Printing 2 pages on A3/LD size with solid copy (Laser emits to all pixels.)
→ Pixel count: 100%, Print count: 4
6. Printing 2 pages on A3/LD size with 6% of laser emission
→ Pixel count: 6%, Print count: 4
(d) Average pixel count (%) and latest pixel count (%)
There are 2 types of the value calculated as the pixel count, average pixel count (%) and latest
pixel count (%).
1. Average pixel count (%)
The average value of all pixel count data after each reference data is cleared is calculated
and displayed.
2. Latest pixel count (%)
The value is displayed for printing just before the pixel counter is confirmed.

November 2003 © TOSHIBA TEC

2 - 157 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

(e) Type of calculated data
Since this is multifunctional and color equipment, the data of pixel count is calculated for each
function and color.
The following list is the information that can be confirmed by LCD screen. But actually, more
information can be confirmed by the setting mode (08).
See after-mentioned (5)-(c) for details.
: With data
: Without data
Service technician reference

Toner cartridge reference

Full color/Twin color
Yellow Magenta Cyan

Black

Total

Yellow Magenta Cyan

Black
Black

Copy function
Printer function
FAX function
Total
Table 2-201 Type of calculated data

(f) Setting related with the pixel counter function
(f-1) Standard paper size setting
The standard paper size (A4 or LT) to convert it into the pixel count is selected (08-1500).
(f-2) Pixel counter display setting
Whether or not to display the pixel counter on the LCD screen is selected (08-1504).
(f-3) Display reference setting
The reference when displaying the pixel counter on the LCD screen (toner cartridge reference or service technician reference) is selected (08-1505).
(f-4) Determination counter of toner empty
This is the counter to determine the replacement of new toner cartridge after the toner
empty is detected.
After the toner empty is detected by the auto-toner sensor, this counter checks if toner
empty is not detected one more time while the specified number of pixel count or output
pages is counted.
(f-5) Pixel counter clearing
There are 3 types for the pixel count clear as follows:
08-1501: All information related to the pixel count is cleared.
08-1502: All information related to the service technician reference pixel count is cleared.
08-1503: All information related to the toner cartridge reference pixel count is cleared.

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 158

November 2003 © TOSHIBA TEC

(4) Relation between pixel count and toner consumption
The user’s printing out the image with large coverage or high density may cause the large value of
pixel count. And the setting that toner consumption becomes high in the original mode or density
setting may cause it as well.
In this case, the replacement cycle of toner cartridge is faster than the standard number of output
pages. Therefore, this trend needs to be grasped for the service.
The relation between pixel count and number of output pages per cartridge is as follows:

Number of output pages per cartridge (Page)

Standard number of output pages (K)
Y

Standard number of output pages (Y, M, C)

Y/2

X

X/2
Y/10
X/10
6% 12%

60%
Pixel count (%)

Fig. 2-204 Pixel count and number of output pages per cartridge

November 2003 © TOSHIBA TEC

2 - 159 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

(5) Pixel counter confirmation
(a) Display on LCD screen
Whether or not to display the pixel counter on the LCD screen is selected (0: Displayed, 1: Not
displayed) in the setting mode (08-1504), and whether or not to display it at the service technician reference or toner cartridge reference is selected (0: Service technician reference, 1: Toner
cartridge reference) in the setting mode (08-1505).
The following screen is displayed when the buttons, [USER FUNCTIONS], [COUNTER] and
[PIXEL COUNTER] are pressed in this order after “Displayed” is selected with the code above
and the power is, as usual, turned ON. (The displayed buttons are depending on the setting of
08-1505.)

Table 2-205 Reference selection screen

When selecting and pressing the button in the above screen, each pixel counter screen is
displayed.
[TONER CARTRIDGE] button: Information screen of toner cartridge reference is displayed.
[SERVICE (COLOR)] button: Information screen of service technician reference (full color) is
displayed.
[SERVICE (BLACK)] button: Information screen of service technician reference (black) is
displayed.

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 160

November 2003 © TOSHIBA TEC

The following screen is displayed when pressing the [TONER CARTRIDGE] button.

Table 2-206 Information screen of toner cartridge reference

The following screen is displayed when pressing the [SERVICE (COLOR)] button.

Table 2-207 Information screen of service technician reference (full color)

The following screen is displayed when pressing the [SERVICE (BLACK)] button.

Table 2-208 Information screen of service technician reference (black)

November 2003 © TOSHIBA TEC

2 - 161 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

(b) Data list printing
The data for pixel counter can be printed in the list print mode (9S).
9S-104: The data of the toner cartridge reference is printed.
9S-105: The data of service technician reference is printed.

PIXEL COUNTER CODE LIST
2003.4.23 09:55
TONERCARTRIDGE
No DATE
0 20030423
1 20030423
2 20030423

Col.
Y
Y
Y

Print Count [LT/A4]
Average Pixel Count [%]
Latest Pixel Count [%]

PPC
12345
12345
12345

PRN
23456
23456
23456

FAX
-------

TOTAL
45678
45678
45678

9 20030423
10 20030423
11 20030423

K
K
K

Print Count [LT/A4]
Average Pixel Count [%]
Latest Pixel Count [%]

12345
12345
12345

23456
23456
23456

12345
12345
12345

45678
45678
45678

Table 2-209 Data list of toner cartridge reference

PIXEL COUNTER CODE LIST
2003.4.23 09:55
SERVICEMAN
No DATE
0 20030423
1 20030423
2 20030423

Col.
Y
Y
Y

Print Count [LT/A4]
Average Pixel Count [%]
Latest Pixel Count [%]

PPC
12345
12345
12345

PRN
23456
23456
23456

FAX
-------

TOTAL
45678
45678
45678

9 20030423
10 20030423
11 20030423

K
K
K

Print Count [LT/A4]
Average Pixel Count [%]
Latest Pixel Count [%]

12345
12345
12345

23456
23456
23456

12345
12345
12345

45678
45678
45678

Table 2-210 Data list of service technician reference

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 162

November 2003 © TOSHIBA TEC

(c) Display in the setting mode (08)
Information of pixel count can be also checked in the setting mode (08).
For details, see “2.2.5 Setting mode (08)”.
(c-1) Print count, pixel count
Full color/Twin color

Copy
function

Printer
function

FAX function

Total

Print count
(page)
Average pixel count
(%)
Latest pixel count
(%)
Print count
(page)
Average pixel count
(%)
Latest pixel count
(%)
Print count
(page)
Average pixel count
(%)
Latest pixel count
(%)
Average pixel count
(%)

Black

Black
(at color)
+
Black

Yellow

Magenta

Cyan

Black

1557

1559

1561

1552

1553

-

1609

1610

1611

1612

1613

1614

1626

1627

1628

1629

1639

-

1558

1560

1562

1554

1555

-

1615

1616

1617

1618

1619

1620

1630

1631

1632

1633

1640

-

-

-

-

-

1556

-

-

-

-

-

1625

-

-

-

-

-

1634

-

1621

1622

1623

-

-

1624

Black

Black

Table 2-202 Pixel count code table (toner cartridge reference)

Total

Copy
function

Printer
function

FAX function

Total

Print count
(page)
Average pixel count
(%)
Latest pixel count
(%)
Print count
(page)
Average pixel count
(%)
Latest pixel count
(%)
Print count
(page)
Average pixel count
(%)
Latest pixel count
(%)
Average pixel count
(%)

Full color/Twin color
Yellow
Magenta
Cyan

1547

-

-

-

-

1548

1577

1578

1579

1580

1581

1592

1596

1597

1598

1599

1600

1606

1549

-

-

-

-

1550

1582

1583

1584

1585

1586

1593

1601

1602

1603

1604

1605

1607

-

-

-

-

-

1551

-

-

-

-

-

1594

-

-

-

-

-

1608

1587

1588

1598

1590

1591

1595

Table 2-203 Pixel count code table (service technician reference)

November 2003 © TOSHIBA TEC

2 - 163 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE

(c-2) Pixel count distribution
Full color/Twin color
Magenta
Cyan

Yellow
Copy
function
Printer
function
FAX
function

Pixel count distribution
(page)
Pixel count distribution
(page)
Pixel count distribution
(page)

Black

Black

1641

1642

1643

1644

1649

1645

1646

1647

1648

1650

-

-

-

-

1651

Table 2-204 Pixel count code table

Note: By entering the sub code at the above code, the pixel count distribution can be displayed
dividing into 10 ranges. The sub codes are as follows.
0: 0 - 5%

1: 5.1 - 10%

2: 10.1 - 15%

3: 15.1 - 20%

4: 20.1 - 25%

5: 25.1 - 30%

6: 30.1 - 40%

7: 40.1 - 60%

8: 60.1- 80%

9: 80.1 - 100%

(c-3) Other information
• Toner cartridge replacement counter
The toner cartridge replacement count is displayed.
08-1563: Toner cartridge Y

08-1564: Toner cartridge M

08-1565: Toner cartridge C

08-1566: Toner cartridge K

• Toner cartridge reference count started date
The toner cartridge reference count started date is displayed.
08-1515: Toner cartridge Y

05-1516: Toner cartridge M

08-1517: Toner cartridge C

05-1518: Toner cartridge K

• Service technician reference cleared date
The service technician reference cleared date (08-1510) is displayed.
The date (08-1502 was performed) is stored.
• Toner cartridge reference cleared date
The toner cartridge reference cleared date is displayed.
The date (08-1503 was performed) is stored.
08-1511: Toner cartridge Y

05-1512: Toner cartridge M

08-1513: Toner cartridge C

05-1514: Toner cartridge K

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 164

November 2003 © TOSHIBA TEC

2.2.7 Classification List of Adjustment Mode (05) / Setting Mode (08)
Classification

Adjustment Mode (05)

Setting Mode (08)

User interface

Scanner

Image

[Date/Time] 200, 638, 640
[Timer] 204, 205, 206, 260, 261, 262
[Screen] 207, 602, 1132
[File] 209, 218, 219, 264, 288
[Language] 220, 221 [Administrator] 263
[Scanning] 265, 266, 273, 274
[Box] 267, 270, 950, 976
[HDD] 271 [E-mail] 272, 1097, 1098
[Default setting] 275, 276, 277, 278, 279, 280, 281,
282, 283, 284, 285, 286, 289, 331, 480, 503, 550,
585, 587, 588, 603, 604, 607, 618, 642, 986, 989,
1135, 1414, 1415, 1416, 1800-0 to 2, 1801-0 to 2
[Raw printing] 290, 291, 292, 293, 294, 295,
296, 297, 298, 299, 973, 978, 979
[Copy volume] 300 [Original counter] 302
[Automatic calibration] 595, 632
[AMS] 605 [Sound] 610, 969, 970
[Book duplexing] 611 [Summer time] 612
[Paper size] 613
[Department management] 617, 620, 621, 622,
623, 624, 672
[Sorting] 627, 634, 641, 649
[Original direction] 628 [Image shift] 636
[Color specification] 643, 644
[Edit copying] 645, 646
[Box printing] 647, 951, 953, 954 [X in 1] 650
[Annotation] 651, 657
[Automatic transferring] 660, 661
[Indicator] 671 [Priority drawer] 689
[Paper type] 697 [Offsetting between jobs] 682
[Job Build] 1130, 1131
[Image position] 305, 306
[Distortion] 308
[Reproduction ratio] 340, 884, 1060
[Carriage position] 359, 360
[Fixed value] 364, 363
[Margin] 430, 431, 432, 433, 434-0 to 1, 435,
436, 437, 438, 439
[Image density] 501, 503, 504, 505, 506, 507,
508, 509, 510, 512, 514, 515, 710, 714, 715,
719, 720, 724, 725, 729, 845, 846, 847, 850,
851, 852, 855, 856, 857, 860, 861, 862, 1550,
1551, 1552, 1553, 1554, 1560, 1561, 1562,
1563, 1564, 1570, 1571, 1572, 1573, 1574,
1580, 1581, 1582, 1583, 1584
[Range correction] 532, 533, 534, 570, 571,
572, 693, 694, 695, 825, 826, 827, 828, 830,
831, 832, 833, 835, 836, 837, 838
[Color deviation correction] 417-0 to 3, 418-0 to 3
[Gamma adjustment] 580, 1000, 1001, 1002,
1003, 1642, 1643

November 2003 © TOSHIBA TEC

[Error diffusion / Dither] 502
[ACS] 268, 609-0 to 4
[Smoothing] 560, 561, 562
[Image quality] 586, 589
[Gamma correction] 597

2 - 165 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
05/05

Classification

Adjustment Mode (05)

Image

[Gamma balance] 590-0 to 2, 591-0 to 2, 592-0
to 2, 596-0 to 2, 597-0 to 2, 598-0 to 2, 599-0 to
2, 880-0 to 2, 881-0 to 2, 882-0 to 2, 883-0 to 2
[Sharpness] 604, 605, 606, 840, 841, 842, 843,
1086, 1087, 1088, 1737, 1738, 1739, 1740,
1741, 1757
[Smudged/faint text] 648, 654, 655
[Toner saving] 664, 665, 1055, 1056, 1057, 1058
[Pixel size] 663
[Smoothing] 667-0 to 4
[Binarization] 700, 701, 702
[Background adjustment] 848, 853, 858
[Color balance] 1010-0 to 2, 1011-0 to 2, 1012-0
to 2, 1013-0 to 2, 1014-0 to 2, 1015-0 to 2,
1016-0 to 2, 1017-0 to 2, 1018-0 to 2, 1019-0 to
2, 1020-0 to 2, 1021-0 to 2, 1022-0 to 2, 1023-0
to 2, 1024-0 to 2, 1025-0 to 2, 1026-0 to 2,
1027-0 to 2, 1028-0 to 2, 1029-0 to 2, 1030-0 to
2, 1031-0 to 2, 1032-0 to 2, 1033-0 to 2, 1034-0
to 2, 1035-0 to 2, 1036-0 to 2, 1037-0 to 2,
1038-0 to 2, 1039-0 to 2, 1040-0 to 2, 1041-0 to
2, 1779-0 to 2, 1780-0 to 2, 1781-0 to 2, 1782-0
to 2, 1783-0 to 2, 1784-0 to 2, 1785-0 to 2,
1786-0 to 2, 1787-0 to 2, 1788-0 to 2, 1789-0 to
2, 1790-0 to 2, 1791-0 to 2, 1792-0 to 2, 1793-0
to 2, 1794-0 to 2, 1795-0 to 2, 1796-0 to 2,
1797-0 to 2, 1798-0 to 2
[Toner amount] 1046-0 to 1, 1047-0 to 1, 1048-0
to 1, 1049-0 to 1, 1050-0 to 1, 1612, 1613, 1614,
1615, 1616
[ACS] 1065, 1066, 1675, 1676
[Background/Black density] 1070, 1071, 1072,
1075, 1076, 1077
[RGB] 1080, 1081, 1082
[Maximum text density] 1630, 1631, 1632, 1633
[Background processing] 1688, 1689, 1690, 1691,
1692, 1693, 1694, 1695, 1696, 1697, 1698, 1699,
1700, 1701, 1702, 1708, 1709, 1710, 1711, 1712
[Highlight pen] 1769, 1770, 1771, 1772
[Reproduction level adjustment] 1725
[Black reproduction switching] 1761
[Contrast voltage] 330-0 to 3, 332-0 to 3, 380-0
to 3, 381-0 to 3, 1800-0 to 3, 1801-0 to 3, 1811-0
to 3, 1812-0 to 3, 1815-0 to 3
[Laser power] 331-0 to 3, 333-0 to 3, 382-0 to 3,
383-0 to 3, 384-0 to 3, 1802-0 to 3, 1803-0 to 3,
1816-0 to 3, 1817, 1819, 1820, 1821
[Main charger] 385-0 to 3, 1805-0 to 3,
1806-0 to 3, 1807-0 to 3, 1808-0 to 3,
1809-0 to 3, 1810-0 to 3
[Developer] 386-0 to 3
[Sensor] 388, 389, 390-0 to 3, 390-1 to 3, 392
[Temperature/Humidity] 393

Image control

Setting Mode (08)

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 166
05/05

[1st transfer] 541, 542, 543
[2nd transfer] 544, 545, 546, 548
[Setting] 549, 551
[Automatic starting] 559, 565, 566, 567, 568, 569,
570, 571, 572
[Drum] 552, 553
[Contrast voltage] 554, 556, 558
[Laser power] 555, 557
[Abnormality detection] 573, 574, 575, 576
[Counter] 1370, 1371

November 2003 © TOSHIBA TEC

Classification
Image control

Drive system

Feeding system

Laser

Main charger
Developer

High-voltage
transformer

Transfer

Adjustment Mode (05)

Setting Mode (08)

[Performing] 394, 395, 396, 398-0 to 3
[Background voltage] 1804-0 to 3, 1813-0 to 3,
1814-0 to 3
[Main motor] 421, 422
[Exit motor] 424, 425
[Transport motor] 426, 427
[Aligning amount] 448-0 to 3, 449-0 to 3, 450-0
to 3, 452-0 to 3, 455-0 to 2, 457, 458-0 to 2,
460-0 to 2, 461-0 to 2, 462-0 to 3, 463-0 to 2,
469-0 to 3, 470-0 to 3, 471-0 to 3, 472-0 to 3,
473, 474-0 to 2, 475-0 to 9
[Paper pushing amount] 466-0 to 7, 467

[Polygonal motor] 401, 405
[Write start] 410, 411, 440, 441, 442, 443, 444,
445, 494, 495, 496, 498-0 to 1
[Sideways deviation] 497-0 to 5
[Grid] 241, 242, 243, 244
[Auto-toner] 200, 201, 202, 203, 204, 206
[Color auto-toner] 207, 208

[Grid] 334, 335
[Color developer] 338, 339
[Black developer] 372, 373
[1st transfer] 250, 251
[2nd transfer] 252, 253, 254, 255
[1st transfer] 210, 211-0 to 3, 212, 214, 215,
216, 217, 218-0 to 3, 220-0 to 3, 221-0 to 3,
222-0 to 3, 223-0 to 3, 233, 245, 262-0 to 3,
263, 265, 266, 267, 268, 269-0 to 3, 271-0 to 3,
272-0 to 3, 273-0 to 3, 274-0 to 3, 1829-0 to 2,
1831, 1832, 1833, 1834, 1835, 1836, 1837,
1838-0 to 3, 1843, 1844-0 to 3
[2nd transfer] 224, 225, 226, 227-0 to 3, 229-0
to 3, 230-0 to 1, 231-0 to 1, 232-0 to 1, 234-0 to
3, 236-0 to 3, 237-0 to 1, 238-0 to 1, 239-0 to 1,
275, 276, 277-0 to 3, 279-0 to 3, 290-0 to 1,
291-0 to 1, 292-0 to 1, 293-0 to 4, 294-0 to 3,
296-0 to 3, 297-0 to 1, 298-0 to 1, 299-0 to 1,
1822-0 to 4, 1823-0 to 3, 1825-0 to 3, 1826-0 to
1, 1827-0 to 1, 1828-0 to 1, 1839-0 to 1, 1840-0
to 1, 1841-0 to 1, 1842-0 to 3, 1845-0 to 1
[Cleaning] 284, 285

November 2003 © TOSHIBA TEC

[Paper dimension] 210, 229, 230, 231, 232, 233,
234, 235, 236, 237, 238, 239, 240, 241, 242, 243,
244, 245, 246, 247, 248, 249, 470, 471
[Feeding setting] 254, 255, 481, 619, 658, 659,
988
[Paper retry] 463-0 to 1, 464-0 to 1, 465-0 to 1,
466-0 to 1, 467-0 to 1,468-0 to 1, 482, 1390, 1391,
1392, 1393, 1394, 1395, 1396, 1397, 1398, 1399,
1400, 1401
[Coated paper Mode] 675-0 to 4, 676, 677-0 to 5
[Paper size] 216, 217, 224, 225, 226, 227, 228,
256
[Blank copy prevention] 625
[Polygonal motor] 398, 399, 478, 479, 483, 484,
485, 486, 488, 489, 490

[Cleaning] 511
[Color auto-toner] 819-0 to 2, 820-0 to 2, 822-0 to
2, 823-0 to 2, 824-0 to 2, 858-0 to 2, 859-0 to 2,
860-0 to 1, 861-0 to 1, 862-0 to 1, 863-0 to 1, 864,
865, 866-0 to 1, 867, 868, 869, 870, 871, 872,
873-0 to 2, 874, 875-0 to 2, 876-0 to 2, 877-0 to 2,
878-0 to 2, 879-0 to 2, 880-0 to 2, 881-0 to 2
[Stabilization] 821
[Transfer] 810

[Cleaning] 487

2 - 167 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
05/05

Classification

Adjustment Mode (05)

Setting Mode (08)
[Status counter] 400
[Temperature] 409, 410-0 to 1, 411, 412-0 to 1,
413-0 to 1, 415-0 to 1, 416, 422, 428-0 to 1,
436, 437-0 to 1, 438-0 to 1
[Transport speed] 430, 431, 432
[Pre-running] 417-0 to 1, 439-0 to 1, 440-0 to 1,
441-0 to 1, 460, 461, 526-0 to 1, 583-0 to 2, 584
[Warming-up] 458, 459
[Fusing control switching] 849
[Switchback] 462

Fuser

RADF

Finisher
Network

[Aligning amount] 354, 355
[Sensor/EEPROM] 356, 367, 368
[Transporting] 357, 358, 365, 366
[Binding/Folding position] 468-0 to 2

[Tray reset] 648 [Cascade] 652, 653
[NIC] 1001, 1002, 1003, 1004, 1120
[IP address] 1005, 1006, 1007, 1008, 1009, 1010
[IPX] 1011, 1099 [Frame type] 1012
[NCP] 1013 [AppleTalk] 1014, 1015
[LDAP] 1016, 1138, 1139, 1486
[DNS] 1017, 1018, 1019 [DDNS] 1020
[SLP] 1021 [NetBios] 1023
[WINS] 1024, 1025 [Bindery] 1026
[NDS] 1027 [Directory] 1028, 1029
[HTTP] 1030, 1031, 1032, 1033, 1034, 1035
[SMTP] 1037, 1038, 1039, 1040, 1041, 1042,
1100, 1101, 1102 [Offramp] 1043, 1044, 1045
[POP3] 1046, 1047, 1048, 1049, 1050, 1051,
1052
[FTP] 1053, 1054, 1055, 1056, 1057, 1058,
1059, 1060, 1061, 1062, 1089, 1090, 1091,
1092, 1107, 1108, 1109, 1110
[MIB] 1063 [Community] 1065, 1066
[TRAP] 1067, 1068, 1069, 1070
[Raw/TCP] 945, 1073, 1074
[LPD] 1075, 1076, 1077
[IPP] 1078, 1079, 1080, 1081, 1082, 1083,
1084, 1085, 1086, 1087, 1088
[Novell] 1093, 1094 [SerchRoot] 1095
[Print queue] 1096 [ASCII code] 977
[Rendezvous] 1103 [Link local host name] 1104
[Service name] 1105 [Host name] 1112
[Internet FAX] 1114, 1485 [SMB] 1117, 1136
[Samba] 1137 [Workgroup name] 1124
[Private print] 1432 [Function] 1433, 1434
[Scan to E-mail] 1484
[From address] 1487, 1488, 1489
[E-mail domain] 1491
[External counter] 202, 381, 683, 975
[Counter copy] 257
[Paper size] 301-0 to 16, 303-0 to 16, 304-0 to
16, 305-0 to 16, 306-0 to 16, 307-0 to 16, 308-0
to 16, 309-0 to 16, 310-0 to 16, 311-0 to 16,
312-0 to 16, 313-0 to 16, 314-0 to 16, 315-0 to
16, 316-0 to 16

Counter

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 168
05/05

November 2003 © TOSHIBA TEC

Classification

Adjustment Mode (05)

Setting Mode (08)
[Large/Small size] 317-0 to 2, 318-0 to 2, 319-0
to 2, 320-0 to 2, 321-0 to 2, 322-0 to 2, 323-0 to
2, 324-0 to 2, 325-0 to 2, 326-0 to 2, 327-0 to 2,
328-0 to 2, 329-0 to 2, 330-0 to 2, 332-0 to 2,
333-0 to 2, 334-0 to 2, 335-0 to 2
[Double count] 344, 346, 347, 348, 349, 352,
353
[Paper source] 356, 357, 358, 359, 360, 370,
372, 374
[HDD] 390, 391, 392, 393
[Count method] 616, 663
[Department management] 629
[Fuser] 1372, 1378, 1380, 1382
[Paper type] 1385, 1386, 1387, 1388, 1412
[Main charger] 1389
[Toner cartrige drive counts] 1410
[System] 900, 920, 921, 922, 923, 924, 925,
926, 927, 928, 929, 930, 931, 933, 934, 935,
936, 937, 938, 939, 944
[Engine] 903, 905, 907, 908
[FAX] 915 [NIC] 916
[PM counter] 223, 251, 252, 375, 376
[Telephone] 250 [Error history] 253
[FSMS] 258, 999
[Service notification] 702, 703, 707, 710, 711,
715, 716, 717, 718, 719, 720, 721, 723, 767,
768, 769, 770, 771, 772, 773, 774, 775, 776,
777, 778, 779, 780, 781, 782, 783, 784, 785,
786, 787, 788, 789, 790, 791, 792, 793, 794,
795, 796, 1145
[HTTP] 726, 727, 728, 729, 730, 731
[Supply order] 732, 733, 734, 738, 739, 740, 741,
742, 743, 744, 745, 746, 747, 748, 749, 750, 751,
752, 753, 754, 755, 756, 757, 758, 759, 760, 761,
762, 763, 764, 765, 794, 795
[Downloading] 797
[Destination] 201, 701
[Line] 203 [Private] 259 [Local I/F] 614
[Memory] 615 [Partition] 662, 666, 667
[Clearing] 665, 669, 693
[Database] 684, 685, 686
[HDD] 670, 690, 691, 694
[Control panel] 692
[Scrambler board] 696, 698, 699
[Equipment number] 995
[Speed switching] 497
[Banner] 678, 679, 680
[Message button] 681
[Initialization] 947
[Mode setting] 948, 949
[Template] 1140

Counter

Version

Maintenance

Others

[Equipment number] 976

November 2003 © TOSHIBA TEC

2 - 169 e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE
05/05

e-STUDIO3511/4511 ERROR CODE AND SELF-DIAGNOSTIC MODE 2 - 170

November 2003 © TOSHIBA TEC

3. ADJUSTMENT
3.1 Adjustment Order (Image Related Adjustment)
This chapter mainly explains the procedures for image related adjustment. When replacing
components which have other specified instructions for adjustment, those specified instructions are to
be obeyed in priority.
In the following diagram, the solid lines with arrow lead to essential adjustments, while the dotted lines
lead to adjustments to be performed if necessary.
Parts to be replaced
Laser optical unit
Drum
Drum cleaning blade
Main charger wire
Drum cleaner brush
Main charger grid

Developer material

Item to be adjusted
3.2 Adjustment of the auto-toner sensor

Code in mode 05
200, 201, 202, 203, 204, 206

Item to be adjusted
3.3 Adjustment of image quality control /
Automatic initialization of image
quality control

Code in mode 05
396

Transfer belt
1st transfer roller
2nd transfer roller
Image guality sensor

3.4 Image dimensional adjustment
Order
Items
1
3.4.2 Paper alignment at the registration roller

2
3
4
5
6
7

3.4.3
Printer
related
adjustment

8

(g) Primary scanning data laser writing start position at
duplexing
(a) Image distortion
3.4.4
(b) Reproduction ratio of primary scanning direction
Scanner
(c) Image location of primary scanning direction
related
adjustment (d) Reproduction ratio of secondary scanning direction
(e) Image location of secondary scanning direction
(f) Top margin
(g) Right margin
(h) Bottom margin

9
10
11
12
13
14
15
16

(a)
(b)
(c)
(d)
(e)
(f)

Reproduction ratio of primary scanning direction
Primary scanning data laser writing start position
Reproduction ratio of secondary scanning direction
Transfer belt cleaning unit contact timing adjustment
Transfer belt cleaning unit release timing adjustment
Secondary scanning data laser writing start position

Item to be adjusted
3.5.1 Automatic gamma adjustment (PPC)
3.6.1 Automatic gamma adjustment (PRT)

Code in mode 05
448, 449, 450,
452, 455, 457,
458, 459, 460,
461, 462, 463
401
411
421
284
285
441, 440, 444
443, 442, 445
498
–
405
306
340
305
430
432
433

Code in mode 05
1642, (1643, 580)
1000, 1001, 1002, 1003
Adjust the image quality if necessary.
Chapter 3.5, 3.6, 3.7)
(

END
November 2003 © TOSHIBA TEC

3-1
04/05

e-STUDIO3511/4511 ADJUSTMENT

3.2 Adjustment of the Auto-Toner Sensor
When the developer material is replaced, adjust the auto-toner sensor in the following procedure.
(1)

Install the cleaner and developer unit.

Note:
Do not install the toner cartridge.
(2)

While pressing [0] and [5] simultaneously, turn the power ON. The following message will be
displayed.
100%

[0] [5]
[POWER]

(3)

→

A

TEST MODE

Key in a code and press the [START] button.
Code 200: All developer materials 201: Developer material Y 202: Developer material M
203: Developer material C

204: Developer material K 206: Developer material Y, M, C
100%

(Code) →

(4)

A3

[START]

→

200

A3

TEST MODE

Adjustment for “K” (Magnetometric sensor control)
• The following message will be displayed approx. 2 minutes later.
(B)

→

(C)

→

(A)

→

K: xxxV

K: zzzV
(B): Current sensor voltage (V)
(C): No display
(A): Target values (V) for adjustment reference
voltage

Note:
The current sensor voltage (V) shown in (B) automatically changes, gradually approaching the
target value for adjustment reference voltage shown in (A).

e-STUDIO3511/4511 ADJUSTMENT

3-2

November 2003 © TOSHIBA TEC

• In 30 to 60 seconds, the current sensor voltage (V) in (B) is converged. Then the sensor output
control value (bit value) corresponding to the initial developer material is displayed in (C).
(B)

→

K: xxxV

(C)

→

K: yyy

(A)

→

K: zzzV
(B): Current sensor voltage (V)
(C): Sensor output control value (bit value)
(A): Target value (V) for adjustment reference voltage

Note:
Be careful that the values in (A), (B) and (C) vary with humidity.
• In case of single-color adjustment, press the [ENTER] button to store the adjustment results in
memory when the control value is displayed. In case of multiple-color adjustment, it is automatically proceeded to the adjustment of next color.
(5)

Adjustments for “Y”, “M” and “C” (light sensor control)
• In 15 to 45 seconds, the following message will be displayed (The time varies with the number
of colors to be adjusted).
(B)

→

(C)

→

(A)

→

Y:

Y:
(B): Current sensor voltage (V)
(C): No display
(A): Target value (V) for adjustment reference voltage

Note:
The current sensor voltage (V) shown in (B) automatically changes, gradually approaching the
target value for adjustment reference voltage shown in (A).
• After approx. 5 seconds have passed, the current sensor voltage (V) in (B) is converged. Then
the sensor output control value (bit value) corresponding to the initial developer material is
displayed in (C).
(B)

→

Y: xxxV

(C)

→

Y: yyy

(A)

→

Y: zzzV
(B): Current sensor voltage (V)
(C): Sensor output control value (bit value)
(A): Target value (V) for adjustment reference voltage

November 2003 © TOSHIBA TEC

3-3

e-STUDIO3511/4511 ADJUSTMENT

• In case of single-color adjustment, press the [ENTER] button to store the adjustment results in
memory when the control value is displayed. In case of multiple-color adjustment, it is automatically proceeded to the adjustment of next color. When the adjustments of all colors have finished
and [ENTER] is lit, press [ENTER] button to store the adjustment results in memory.
(6)

Standard of adjustment value range
(A): Adjustment reference voltages (V)
K

Y

M

C

29.9 or below

Humidity(%)

2.47

1.25

1.25

1.25

30.0-44.9
45.0-59.9

2.49
2.50

60.0-74.9
75.0 or above

2.69
2.86

Note:
Since the adjustments for “Y”, “M” and “C” are controlled by the light sensor, the humidity
correction is not performed.
(B): Current sensor voltages (V)
Humidity(%)

K

Y

M

C

29.9 or below
30.0-44.9

2.37-2.57
2.39-2.59

1.15-1.35

1.15-1.35

1.15-1.35

45.0-59.9
60.0-74.9

2.40-2.60
2.59-2.79

75.0 or above

2.76-2.96

Note:
Since the adjustments for “Y”, “M” and “C” are controlled by the light sensor, the humidity
correction is not performed.
(7)

Turn the power OFF.

(8)

Install the toner cartridges.

e-STUDIO3511/4511 ADJUSTMENT

3-4

November 2003 © TOSHIBA TEC

3.3 Performing Image Quality Control
(1)

When unpacking
Prior to image dimensional adjustment, perform the “Automatic initialization of image quality
control (05-396)” procedure.

(2)

When any of the following parts is replaced, be sure to perform the “Automatic initialization of
image quality control (05-396)” procedure.
•
•
•
•

Photoconductive drum
Image quality sensor
2nd transfer roller
Drum cleaning blade

•
•
•
•

Developer material
Transfer belt
Main charger
Drum cleaner brush

• Laser optical unit
• 1st transfer roller
• Main charger grid

Note:
When performing "Automatic gamma adjustment" in addition, “Automatic initialization of image
quality control (05-396)” should be done first.
(3)

When performing "Automatic gamma adjustment" in cases no parts written above are replaced,
do the “Forced performing of image quality closed-loop control (05-395)” procedure before
"Automatic gamma adjustment".

Code
395

Item to be adjusted

Contents

Forced performing of



image quality closed-loop
control

(1) While pressing [0] and [5] simultaneously, turn the power ON.
→ Adjustment Mode
(2) Key in [395] and press the [START] button.
(3) "WAIT" is displayed.
(4) When the adjustment finishes normally, the equipment
returns to the initial state of Adjustment Mode.
If an error has occurred, take appropriate action by referring
to “5. TROUBLESHOOTING”.

396

Automatic initialization of
image quality control


(1) While pressing [0] and [5] simultaneously, turn the power ON.
→ Adjustment Mode
(2) Key in [396] and press the [START] button.
(3) "WAIT" is displayed.
(4) When the adjustment finishes normally, the equipment will
return to initial state of the Adjustment Mode.
If an error has occurred, take appropriate action by referring
to “5. TROUBLESHOOTING”.

November 2003 © TOSHIBA TEC

3-5

e-STUDIO3511/4511 ADJUSTMENT

3.4 Image Dimensional Adjustment
3.4.1 General description
There are several adjustment items in the image dimensional adjustment, as listed below. Prior to this
image dimensional adjustment, perform the "Automatic initialization of image quality control (05-396)".
When adjusting these items, the following adjustment order should strictly be observed.
Item to be adjusted

Code in mode 05

1 Paper alignment at the registration roller

448, 449, 450, 452, 455,
457, 458, 459, 460, 461,

3 Scanner
related
adjustment

2 Printer related
adjustment

462, 463
(a) Reproduction ratio of primary scanning direction

401

(Fine adjustment of polygonal motor rotation speed)
(b) Primary scanning data laser writing start position

411

(c) Reproduction ratio of secondary scanning direction
(Fine adjustment of main motor rotation speed)

421

(d) Transfer belt cleaning unit contact timing adjustment
(e) Transfer belt cleaning unit release timing adjustment

284
285

(f)

Secondary scanning data laser writing start position

441, 440, 444, 443, 442,
445

(g) Primary scanning data laser writing start position at duplexing
(a) Image distortion

498
–

(b) Reproduction ratio of primary scanning direction
(c) Image location of primary scanning direction
(d) Reproduction ratio of secondary scanning direction

405
306
340

(e) Image location of secondary scanning direction
(f) Top margin

305
430

(g) Right margin
(h) Bottom margin

432
433

e-STUDIO3511/4511 ADJUSTMENT

3-6
04/02

November 2003 © TOSHIBA TEC

[Procedure to key in adjustment values]
In accordance with the procedure described below, make adjustment of each adjustment item so that
the measured values obtained from test copies satisfy the specification. By pressing the [FAX] button,
immediately after starting the Adjustment Mode (05), single-sided test copying can be performed
(normal copy mode).



Varies with the code “XXX” keyed in.



A

100%
0

A3

TEST MODE

5

POWER
1
Code No.

Digital keys : Key in codes.

XXX

100%
START

A3

TEST MODE
Digital keys : Key in adjustment
values.
( CLEAR Use to make corrections)
Value ZZZ is stored
replacing values YYY.

ENTER
or

YYY

ZZZ

Adjustment value newly keyed in.
(If no entering, YYY is displayed.)

Current adjustment value
100%

A

A3

A

A3

A

A3

TEST MODE

INTERRUPT
FAX
Test copy

100%
Wait Warming Up

START
If the test copy does not
satisfy the specified values,
return to step 1 and
repeat the adjustment
procedure.

100%
COPYING

Power OFF/ON : Exit the Adjustment Mode.

November 2003 © TOSHIBA TEC

3-7

e-STUDIO3511/4511 ADJUSTMENT

3.4.2 Paper alignment at the registration roller
The aligning amount is adjusted by using the following codes in Adjustment Mode (05).
Weight

Upper

Lower

type
Plain

64-80 g/m2

drawer
450 (*4)

drawer
452 (*4)

drawer
448 (*4)

drawer
449 (*4)

paper
Thick

17-20 lb.
81-105 g/m2

469 (*4)

470 (*4)

471 (*4)

paper 1
Thick

21-28 lb.
106-163 g/m2

-

-

paper 2
Thick

29-43 lb.
164-209 g/m2

-

44-55 lb.
-

-

Paper

paper 3
OHP film

PFP upper PFP lower

ADU

Bypass feed

457

455 (*1)

Black
Color
458 (*1)

472 (*4)

473

474 (*1)

460 (*1)

-

-

-

-

461 (*1) 475 (*3)

-

-

-

-

-

462 (*2) 475 (*3)

-

-

-

-

-

463 (*1) 475 (*3)

Sub-code
(*1) 0: Long size
1: Middle size
(*2) 0: Long size
1: Middle size
(*3) 0: Long size of thick paper 2
2: Short size of thick paper 2
4: Middle size of thick paper 3
6: Long size of OHP film
8: Short size of OHP film
(*4) 0: Long size
1: Middle size

LCF

2: Short size
2: Short size
3: Post card
1: Middle size of thick paper 2
3: Long size of thick paper 3
5: Short size of thick paper 3
7: Middle size of OHP film
9: Post card
2: Short size 1
3: Short size 2

Notes:
1. Long size: 330 mm or longer (13.0 inches or longer)
Middle size: 220-329 mm (8.7-12.9 inches)
Short size: 219 mm or shorter (8.6 inches or shorter)
Short size 1: 205-219 mm (8.1-8.6 inches or shorter)
Short size 2: 204 mm or shorter (8.0 inches or shorter)
2. The adjustment of “Post card” is for Japan only.

(Not necessary for LCF)
[0] [5]
[Power]

(Code)

[START]

(Sub-code)

[SET] or
[INTERRUPT]
Stores in memory

e-STUDIO3511/4511 ADJUSTMENT

[START]

value
( Current
displayed )

[Drawer selection]

3-8
04/05

new
( Enter
)
value

(*5) + [FAX]
(Test print)

[POWER]
OFF/ON
(Exit)

November 2003 © TOSHIBA TEC

(*5)

1:
3:
55:
56:
57:
58:
59:
60:

Single-sided grid pattern in Black Mode
Double-sided grid pattern in Black Mode
Grid pattern of thick paper 2 in Full Color Mode
Grid pattern of thick paper 3 in Full Color Mode
Grid pattern of OHP film in Full Color Mode
Single-sided grid pattern of thick paper 2 in Black Mode
Single-sided grid pattern of thick paper 3 in Black Mode
Single-sided grid pattern of OHP film in Black Mode

Note:
If the aligning amount is too large, abnormal noise (paper-folding noise) or actual paper folding may
occur during paper feeding. If the aligning amount is too small, on the other hand, a skew, an image
dislocation in feeding direction or a paper exit jam (E010) may occur. Pay attention to the above
and select the appropriate value.

November 2003 © TOSHIBA TEC

3-9

e-STUDIO3511/4511 ADJUSTMENT

3.4.3 Printer related adjustment
(a) Reproduction ratio of primary scanning direction (Fine adjustment of polygonal motor
rotation speed (Printer))
1. While pressing [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode)
2. Press [1] → [FAX]. (A grid pattern with 10 mm squares is printed out. Use A3/LD from the
lower drawer.)
3. Measure the distance A from the 1st line to the 21st line of the grid pattern.
4. Check if the distance A is within 200±0.5 mm.
5. If not, use the following procedure to change values and measure the distance A again.

(Adjustment Mode) → (Key in the code [401]) → [START]
→ (Key in a value (acceptable values: 0 to 255))
→ [ENTER] or [INTERRUPT] (Stored in memory)
→ "100% A" is displayed.
→ Press [1] → [FAX] → (A grid pattern is printed out.)
** The larger the adjustment value is, the longer the distance A becomes (approx.
0.05 mm/step).
(b) Primary scanning data laser writing start position (Printer)
1. While pressing [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode)
2. Press [1] → [FAX]. (A grid pattern with 10 mm squares is printed out. Use A3/LD from the lower
drawer.)
3. Measure the distance B from the left edge of the paper to the 6th line of the grid pattern.
4. Check if the distance B is within 52±0.5 mm.
5. If not, use the following procedure to change values and measure the distance B again.

(Adjustment Mode) → (Key in the code [411]) → [START]
→ (Key in a value (acceptable values: 0 to 255))
→ [ENTER] or [INTERRUPT] (Stored in memory)
→ "100% A" is displayed
→ Press [1] → [FAX] → (A grid pattern is printed out.)
* The larger the adjustment value is, the longer the distance B becomes (approx.
0.04 mm/step).
6. After the adjustment for the code 411 is completed, apply the same adjustment value for the
code 410.

(Adjustment Mode) → (Key in the code [410]) → [START]
→ (Key in the same value in the step 5 above)
→ [ENTER] or [INTERRUPT] (Stored in memory)
Note:
Make sure the 1st line of the grid pattern is printed out since the line is occasionally vanished.

e-STUDIO3511/4511 ADJUSTMENT

3 - 10
04/09

November 2003 © TOSHIBA TEC

(c) Reproduction ratio of secondary scanning direction (Fine adjustment of main motor rotation
speed (Printer))
1. While pressing [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode)
2. Press [1] → [FAX]. (A grid pattern with 10mm squares is printed out. Use A3/LD from the lower
drawer.)
3. Measure the distance C from the 2nd line at the leading edge of the paper to the 22nd line of
the grid pattern.
* Normally, the 1st line of the grid pattern is not printed.
4. Check if the distance C is within 200±0.5 mm.
5. If not, use the following procedure to change values and measure the distance C again.


(Adjustment Mode) → (Key in the code [426]) → [START]
* Confirm that the input value is [153]. If not, key in [153].
→ (Key in [153])
→ [ENTER] or [INTERRUPT] (Stored in memory)
→ (Key in the code [421]) → [START]
→ (Key in a value (recommended values: 110 to 140 / acceptable values: 0 to 255))
→ [ENTER] or [INTERRUPT] (Stored in memory)
* When the value is not within the recommended values, the trailing edge area of
the image may be out of position for the paper length or the density at the trailing
edge area of the image may become lower. Perform the adjustment confirming
the image.
→ “100% A” is displayed
→ Press [1] → [FAX] → (A grid pattern is printed out.)
** The larger the adjustment value is, the longer the distance C becomes
(approx. 0.5 mm/6 steps).

(d) Transfer belt cleaning unit contact timing adjustment
This adjustment has to be performed after “Adjustment of secondary scanning direction reproduction
ratio (421)”. Acceptable values are 88 to 168. The larger the value is, the later the transfer belt
cleaning unit contact timing becomes.
1. While pressing [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode)
2. According to the input value for “Adjustment of secondary scanning direction reproduction ratio
(421)”, key in the value shown in the following table.
* Be sure to key in the correct value because incorrect value may reduce the cleaning efficiency of
the transfer belt.
Adjustment (code)

Input value

Adjustment of secondary scanning direction
reproduction ratio (421)

110

111-120

121-130

131-140

Transfer belt cleaning unit contact timing
adjustment (284)

147

143

141

137



(Adjustment Mode) → (Key in the code [284]) → [START]
→ (Key in a value)
→ [ENTER] or [INTERRUPT] (Stored in memory)

November 2003 © TOSHIBA TEC

3 - 11
04/09

e-STUDIO3511/4511 ADJUSTMENT

(e) Transfer belt cleaning unit release timing adjustment
This adjustment has to be performed after “Adjustment of secondary scanning direction reproduction
ratio (421)” Acceptable values are 88 to 168. The larger the value is, the later the transfer belt
cleaning unit release timing becomes.
1. While pressing [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode)
2. According to the input value for “Adjustment of secondary scanning direction reproduction ratio
(421)”, key in the value shown in the following table.
* Be sure to key in the correct value because incorrect value may reduce the cleaning efficiency of
the transfer belt.
Adjustment (code)

Input value

Adjustment of secondary scanning direction
reproduction ratio (421)

110

111-120

121-130

131-140

Transfer belt cleaning unit release timing
adjustment (285)

147

143

141

137



(Adjustment Mode) → (Key in the code [285]) → [START]
→ (Key in a value)
→ [ENTER] or [INTERRUPT] (Stored in memory)

(f) Secondary scanning data laser writing start position
This adjustment has to be performed for each paper source.
The following table shows the order of the paper source to be adjusted, code, paper size and
acceptable values.
Order for
adjustment
1
2

Paper
source
Lower drawer
Upper drawer

3
4

PFP or LCF
Bypass feed

5

Duplexing

441
440

Paper
size
A3/LD
A4/LT

Acceptable
value
0 to 80
0 to 40

444/443
442

A4/LT
A4/LT

0 to 40
0 to 40

445

A3/LD

0 to 40

Code

Remarks

Paper fed from the lower drawer

1. While pressing [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode)
2. Press [1] ([3] for duplexing) → [FAX]. (A grid pattern with 10mm squares is printed out.)
3. Measure the distance D from the leading edge of the paper to the 6th line of the grid pattern.
* Normally, the 1st line of the grid pattern is not printed.
* At the duplexing, measure it on the top side of the grid pattern.
4. Check if the distance D is within 52±0.5 mm.
5. If not, use the following procedure to change values and measure the distance D again.
 (Adjustment Mode) → (Key in the code shown above) → [START]
→ (Key in an acceptable value shown above)
→ [ENTER] or [INTERRUPT] (Stored in memory)
→ "100% A" is displayed
→ Press [1] ([3] for duplexing)
→ [FAX] → (A grid pattern is printed out.)
* The larger the adjustment value is, the longer the distance D becomes (approx.
0.2 mm/step).
e-STUDIO3511/4511 ADJUSTMENT

3 - 12
04/09

November 2003 © TOSHIBA TEC

(g) Primary scanning data laser writing start position at duplexing
Note:
Make sure the first line of the grid pattern is printed out since the line is occasionally vanished.
(g-1) Adjustment for long-sized paper
1. While pressing [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode)
2. Press [3] → [FAX]. (A grid pattern with 10 mm squares is printed out. Use A3/LD from the lower
drawer.)
3. Check the grid pattern on the test print and measure the distance E from the left edge of the
paper to the 6th line of the grid pattern.
4. Check if the distance E is within 52±0.5 mm.
5. If not, use the following procedure to change values and measure the distance E again.

(Adjustment Mode) → (Key in the code [498]) → [START] → [0] → [START]
→ (Key in a value (acceptable values: 0 to 255))
→ [ENTER] or [INTERRUPT] (Stored in memory)
→ "100% A" is displayed.
→ Press [3] → [FAX] → (A grid pattern is printed out.)
** The larger the adjustment value is, the longer the distance E becomes (approx.
0.04 mm/step).
(g-2) Adjustment for short-sized paper
1. While pressing [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode)
2. Press [3] → [FAX]. (A grid pattern with 10 mm squares is printed out. Use A4/LT from the upper
drawer.)
3. Check the grid pattern on the test print and measure the distance E from the left edge of the
paper to the 6th line of the grid pattern.
4. Check if the distance E is within 52±0.5 mm.
5. If not, use the following procedure to change values and measure the distance E again.

(Adjustment Mode) → (Key in the code [498]) → [START] → [1] → [START]
→ (Key in a value (acceptable values: 0 to 255))
→ [ENTER] or [INTERRUPT] (Stored in memory)
→ "100% A" is displayed
→ Press [3] → [FAX] → (A grid pattern is printed out.)
* The larger the adjustment value is, the longer the distance E becomes (approx.
0.04 mm/step).

November 2003 © TOSHIBA TEC

3 - 13
04/02

e-STUDIO3511/4511 ADJUSTMENT

1

21
A
6

C
22

Feeding direction

6

D

2

B, E

[Grid pattern]
Fig. 3-401


[0] [5] [Power ON] → [1] ([3](05-445, 498) for duplexing) → [FAX]
A: 05-401 (Lower drawer, A3/LD)
→ 200±0.5 mm (0.05 mm/step)
B: 05-411 (Lower drawer, A3/LD)
→ 52±0.5 mm (0.04 mm/step)
→ Key in the same value for 05-410.
C: 05-421 (Lower drawer, A3/LD)
→ 200±0.5 mm (0.5 mm/6 steps)
D: 05-440 (Upper drawer, A4/LT)
→ 52±0.5 mm (0.2 mm/step),
441 (Lower drawer, A3/LD),
442 (Bypass feed, A4/LT),
443 (LCF, A4/LT), 444 (PFP, A4/LT),
445 (Duplexing, A3/LD)
E: 05-498-0 (Lower drawer, A3/LD),
→ 52±0.5 mm (0.04 mm/step)
498-1 (Upper drawer, A4/LT)
e-STUDIO3511/4511 ADJUSTMENT

3 - 14
04/09

November 2003 © TOSHIBA TEC

3.4.4 Scanner related adjustment
(a) Image distortion
Feeding direction

Step 1

A

B

Feeding direction

Step 2

D

C
Fig. 3-402

1. While pressing [0] and [5] simultaneously, turn
the power ON.

Adjustment screw for the mirror-3
(Rear)

2. Press [FAX] to make a copy of any image on a
sheet of A3/LD paper.
3. Key in [308] and press the [START] button to
move the carriage to the adjustment position.
4. Make an adjustment in the order of step 1 and 2.
Step 1
In case of A:
Tighten the mirror-3 adjustment screw (CW).
In case of B:
Loosen the mirror-3 adjustment screw (CCW).

Carriage-2
Fig. 3-403
Adjustment screw for the mirror-1
(Rear)

Step 2
In case of C:
Tighten the mirror-1 adjustment screw (CW).
In case of D:
Loosen the mirror-1 adjustment screw (CCW).
5. Apply the screw locking agents to the adjustment
screws. (2 areas)
- Recommended screw lock agent
Manufacturer: Three Bond
Product name: 1401E
November 2003 © TOSHIBA TEC

Carriage-1
Fig. 3-404

3 - 15
04/09

e-STUDIO3511/4511 ADJUSTMENT

The following adjustments (b) to (e) should be performed with Test Chart No. TCC-1. (Refer to page 3-19.)
(b) Reproduction ratio adjustment of primary scanning direction
1. While pressing [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode)
2. Place Test Chart No. TCC-1 on the original glass (with the arrow positioned at the left rear side).
3. Press [FAX] → [START] to make a copy at the mode of A4/LT, 100%, Black and Text/Photo.
4. Measure the distance A between M1 and M2 on the copy with a ruler.
5. Check if the distance A is within 200±0.5 mm.
6. If not, use the following procedure to change values and repeat step 3. to 5. above.

(Adjustment Mode) → (Key in the code [405]) → [START]
→ (Key in a value (acceptable values : 0 to 255) with digital keys)
→ [ENTER] or [INTERRUPT] (Stored in memory)
* The larger the adjustment value is, the longer the distance A becomes (approx.
0.1 mm/step).
(c) Image location of primary scanning direction
1. While pressing [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode)
2. Place Test Chart No. TCC-1 on the original glass (with the arrow positioned at the left rear side).
3. Press [FAX] → [START] to make a copy at the mode of A4/LT, 100%, Black and Text/Photo.
4. Measure the distance B from the left paper edge to the 5 mm line of left grid pattern on the
copy with a ruler.
5. Check if the distance B is within 5±0.5 mm.
6. If not, use the following procedure to change values and repeat step 3. to 5. above.

(Adjustment Mode) → (Key in code [306]) → [START]
→ (Key in a value (acceptable values : 0 to 255))
→ [ENTER] or [INTERRUPT] (Stored in memory)
* The larger the adjustment value is, the longer the distance B becomes (approx.
0.04 mm/step).
(d) Reproduction ratio of secondary scanning direction
1. While pressing [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode)
2. Place Test Chart No. TCC-1 on the original glass (with the arrow positioned at the left rear side).
3. Press [FAX] → [START] to make a copy at the mode of A4/LT, 100%, Black and Text/Photo.
4. Measure the distance C between M3 and M4 on the copy with a ruler.
5. Check if the distance C is within 150±0.5 mm.
6. If not, use the following procedure to change values and repeat step 3. to 5. above.

(Adjustment Mode) → (Key in the code [340]) → [START]
→ (Key in a value (acceptable values : 0 to 255))
→ [ENTER] or [INTERRUPT] (Stored in memory)
* The larger the adjustment value is, the longer the distance C becomes (approx.
0.3 mm/step).

e-STUDIO3511/4511 ADJUSTMENT

3 - 16

November 2003 © TOSHIBA TEC

(e) Image location of secondary scanning direction
1. While pressing [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode)
2. Place Test Chart No. TCC-1 on the original glass (with the arrow positioned at the left rear
side).
3. Press [FAX] → [START] to make a copy at the mode of A4/LT, 100%, Black and Text/Photo.
4. Measure the distance D from the top paper edge to the 10 mm line of top grid pattern on the
copy with a ruler.
5. Check if the distance D is within 10±0.5 mm.
6. If not, use the following procedure to change values and repeat step 3. to 5. above.

(Adjustment Mode) → (Key in the code [305]) → [START]
→ (Key in a value (acceptable values : 92 to 164))
→ [ENTER] or [INTERRUPT] (Stored in memory)
* The larger the adjustment value is, the longer the distance D becomes (approx.
0.14 mm/step).
(f) Top margin
1. While pressing [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode)
2. Open the platen cover or RADF.
3. Press [FAX] → [START] to make a copy at the mode of A3/LD, 100%, Black, Text/Photo and
lower drawer.
4. Measure the blank area E at the leading edge of the copied image.
5. Check if the blank area E is within the range of 3±0.5 mm.
6. If not, use the following procedure to change values and repeat the steps 3. to 5. above.

(Adjustment Mode) → (Key in the code [430]) → [START]
→ (Key in a value (acceptable values : 0 to 255))
→ [ENTER] or [INTERRUPT] (Stored in memory)
→ (“100% A” is displayed.)
* The larger the adjustment value is, the wider the blank area becomes (approx.
0.04 mm/step).
Feeding direction

E
Fig. 3-405

November 2003 © TOSHIBA TEC

3 - 17

e-STUDIO3511/4511 ADJUSTMENT

(g) Right margin
1. While pressing [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode)
2. Open the platen cover or RADF.
3. Press [FAX] → [START] to make a copy at the mode of A3/LD, 100%, Black, Text/Photo and
lower drawer.
4. Measure the blank area F at the right side of the copied image.
5. Check if the blank area F is within the range of 2+1 mm, 2-0.5 mm.
6. If not, use the following procedure to change values and repeat the steps 3. to 5. above.

(Adjustment Mode) → (Key in the code [432]) → [START]
→ (Key in a value (acceptable values : 0 to 255))
→ [ENTER] or [INTERRUPT] (Stored in memory).
→ (“100% A” is displayed.)
* The larger the adjustment value is, the wider the blank area at the right side
becomes (approx. 0.04 mm/step).
Feeding direction

F

Fig. 3-406

(h) Bottom margin
1. While pressing [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode)
2. Open platen cover or RADF.
3. Press the [FAX] → [START] to make a copy at the mode of A3/LD, 100%, Black, Text/Photo
and lower drawer.
4. Measure the blank area G at the trailing edge of the copied image.
5. Check if the blank area G is within the range of 2±0.5 mm.
6. If not, use the following procedure to change values and repeat the steps 2. to 4. above.

(Adjustment Mode) → (Key in the code [433]) → [START]
→ (Key in value (acceptable values : 0 to 255))
→ [ENTER] or [INTERRUPT] (stored in memory)
→ (“100% A” is displayed.)
* The larger the adjustment value is, the wider the blank area at the trailing edge
becomes (approx. 0.04 mm/step).
Feeding direction

G
Fig. 3-407

e-STUDIO3511/4511 ADJUSTMENT

3 - 18

November 2003 © TOSHIBA TEC

D

C

Feeding direction

B

A
Fig. 3-408 Chart TCC-1


[0] [5] [Power ON] → (Chart TCC-1) → [FAX] → [START] (A4/LT, 100%, Black and Text/Photo)
A: 05-405 → 200±0.5 mm (0.1 mm/step)
B: 05-306 → 5±0.5 mm (0.04 mm/step)
C: 05-340 → 150±0.5 mm (0.3 mm/step)
D: 05-305 → 10±0.5 mm (0.14 mm/step)

November 2003 © TOSHIBA TEC

3 - 19

e-STUDIO3511/4511 ADJUSTMENT

[9]

[8]

[1]

[3]

[10]

[5]

[2]

[2]

TOSHIBA COLOR CHART

[7]

No.TCC-1

[3]
[2]

[1]
[1]
[6]

[6]
[4]

[3]
[14]

[11]
[7]

[7]

[2]

[12]

[7]

[13]

[1]

[8]
Fig. 3-409

[1]
[2]
[3]
[4]

Grid patterns
YMCK patches
Resolution patterns
Gradation pattern

:
:
:
:

[5] Color registration pattern
[6] Pictures
[7] Magnification lines

:
:
:

[8] Center lines
[9] Arrow

:
:

[10]
[11]
[12]
[13]

Halftone band
:
White text on the black solid :
Text
:
Thin lines
:

[14] Note area

e-STUDIO3511/4511 ADJUSTMENT

:

For adjusting margin (void) and scanner section
For checking uniformity
For checking resolution
Gradation pattern of seven colors (Y, M, C, R, G, B and K)
Coverage: 10-100%
For adjusting the halftone reproduction and gray balance
For checking color registration
For checking color reproduction and moire
For checking the magnification error of primary and
secondary scanning directions
Center lines for A4/LT sizes
A mark for placing the chart properly onto the original glass
(place it to the left rear corner of the original glass.)
For checking uniformity
For checking the reproduction of white text on black solid
For checking reproduction of text
For checking reproduction of the thin lines (line width:
100µm)
For recording the date, conditions, etc.

3 - 20

November 2003 © TOSHIBA TEC

3.5 Image Quality Adjustment (Copying Function)
3.5.1 Automatic gamma adjustment
When the reproduction of gradation is not appropriate, the gradation reproducibility of all colors Y, M, C
and K can be corrected by performing this automatic gamma adjustment. In case the gradation
reproduction of the image checked is not satisfactory, make this adjustment as described below at parts
replacement.
(1)

When unpacking or any of the following parts has been or replaced, be sure to make this adjustment:
• Laser optical unit
• Photoconductive drum
• Developer material
• Main charger wire
• Main charger grid
• Transfer belt
• 1st transfer roller
• Drum cleaning blade
• Drum cleaner brush
• Image guality sensor

(2)

When any of the following parts are replaced or adjusted, make a copy and check the image to
determine if adjustment is necessary:
• 2nd transfer roller
Notes:
1. Be sure that this adjustment be made after performing the image adjustment in "3.3 Adjustment of Image Quality Control" and "3.4 Image Dimensional Adjustment".
2. Normally, only the adjustment of color/black integrated pattern is needed. When the adjustment of "3.5.12 Beam level conversion setting" is made, color pattern and black pattern need
to be adjusted individually.



Code
1642
(1643)
(580)

Item to be adjusted
Automatic gamma
adjustment

Contents

(1) While pressing [0] and [5] simultaneously, turn the power ON. →
Adjustment Mode
(2) Select the A4/LT drawer. Key in the pattern number and press the
[FAX] button to output a “Patch chart for gamma adjustment”.
Pattern No.
Pattern
Remarks
4
Color/black integrated When performing code 1642
10*
Black
When performing code 580
5*
Color
When performing code 1643
* This adjustment is performed only when "3.5.12 Beam level
conversion setting" is performed. Usually, only the adjustment
with the color/black integrated pattern (05-1642) is performed.
(3) Place the patch chart for adjustment printed in step (2) face down
on the original glass. In the cases of patterns 4 and 5, place the
chart aligning its side with 2 black squares against the original scale.
In the case of pattern 10, place the chart aligning its black side of
the gradation pattern against the original scale.
(4) Key in a code and press the [START] button.
→ The scanner reads the chart automatically and performs
automatic gamma adjustment calculation (approx. 30 sec.).
(5) When the adjustment has finished normally, “ENTER” is shown. Press the
[ENTER] button to have the adjustment results reflected.
(To cancel the reflection of adjustment results, press the [CANCEL] button.)
In the case of an abnormal ending, “ADJUSTMENT ERROR” is shown.
Press the [CANCEL] button to clear the error display. When it is cleared,
the control panel display will return to the ready state. Then, check if the
patch chart on the original glass is placed in the wrong direction or if it is
placed inclined on the original glass, and then repeat step (3) and afterward.

November 2003 © TOSHIBA TEC

3 - 21
04/05

e-STUDIO3511/4511 ADJUSTMENT

3.5.2 Density adjustment
The center density and the density variation controlled by density adjustment keys can be adjusted as
follows.

Color
mode Text/Photo

1550

1551

1561

Printed Image

1552

1562

Photo

1553

1563

1570

1580

1571

1581

1572

1582

1573

1583

Item to be
adjusted

Map

1554

1564

Full Color

1560

Original mode
Text

1574

1584

Remarks

Manual density mode The larger the value is, the
darker the image becomes.
center value
Acceptable values: 0 to 255
(Default: 128)
Manual density mode The larger the value is, the
dark step value
darker the dark side becomes.
Acceptable values: 0 to 255
(Default: 20)
Manual density mode The larger the value is, the
light step value
lighter the light side becomes.
Acceptable values: 0 to 255
(Default: 20)
Automatic density
mode

The larger the value is, the
darker the image becomes.
Acceptable values: 0 to 255
(Default: 128)


Color
mode

Text/Photo

Original mode
Text

Photo

503

504

501

Item to be
Remarks
adjusted
Manual density mode The larger the value is, the
center value

darker the image becomes.
Acceptable values: 0 to 255

(Default: 128)
Manual density mode The larger the value is, the
508

510

509

dark step value

darker the dark side becomes.
Acceptable values: 0 to 255

Black

(Default: 20)
Manual density mode The larger the value is, the
505

507

506

light step value

Automatic density
514

515

512

mode

lighter the light side becomes.
Acceptable values: 0 to 255
(Default: 20)
The larger the value is, the
darker the image becomes.
Acceptable values: 0 to 255
(Default: 128)

Make a test copy and compare the image obtained with the current settings; if necessary, make
adjustment using the following procedure.

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November 2003 © TOSHIBA TEC

Note:
Be sure that this adjustment be made after performing "3.5.1 Automatic gamma adjustment".

(1) While pressing [0] and [5] simultaneously, turn the power ON.
(2) Key in a code and press the [START] button.
(3) Key in an adjustment value (acceptable values: 0 to 255).
(To correct the value once keyed in , press the [CLEAR] button.)
(4) Press the [ENTER] or [INTERRUPT] button to store the value. → The equipment goes back to
the ready state.
(5) Press the [FAX] button and then press the [START] button to make a test copy.
(6) If the desired image has not been attained, repeat step (2) to (5).

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e-STUDIO3511/4511 ADJUSTMENT

3.5.3 Color balance adjustment
The color balance is adjusted by adjusting the density of each color at the Full Color Mode. The adjustment
is performed by selecting its density area from the following: low density, medium density and high
density.

Color

Yellow

Magenta

Cyan

Black

Original mode
Text
Printed Image
Photo
1780-0
1781-0
1782-0
1780-1
1781-1
1782-1

Map
1783-0
1783-1

Item to be
adjusted
Low density
Medium density

1779-2
1784-0

1780-2
1785-0

1781-2
1786-0

1782-2
1787-0

1783-2
1788-0

High density
Low density

1784-1
1784-2

1785-1
1785-2

1786-1
1786-2

1787-1
1787-2

1788-1
1788-2

Medium density
High density

1789-0
1789-1

1790-0
1790-1

1791-0
1791-1

1792-0
1792-1

1793-0
1793-1

Low density
Medium density

1789-2
1794-0

1790-2
1795-0

1791-2
1796-0

1792-2
1798-0

1793-2
1798-0

High density
Low density

1794-1
1794-2

1795-1
1795-2

1796-1
1796-2

1798-1
1798-2

1798-1
1798-2

Medium density
High density

Text/Photo
1779-0
1779-1

Remarks
The larger the value is,
the darker the color to be
adjusted becomes.
Acceptable values: 0 to
255. (Default: 128)

Make a test copy and compare the image obtained with the current settings; if necessary, make
adjustment using the following procedure.
Note:
Be sure that this adjustment be made after performing “3.5.1 Automatic gamma adjustment”.

(1) While pressing [0] and [5] simultaneously, turn the power ON.
(2) Key in the code of the mode to be adjusted (color and original mode) and press the [START]
button.
(3) Select the density area to be adjusted with digital keys (0, 1 or 2), and press the [START] button.
0 : Low density (L) 1 : Medium density (M) 2 : High density (H)
(4) Key in an adjustment value.
(To correct the value once keyed in, press the [CLEAR] button.)
(5) Press the [ENTER] or [INTERRUPT] button to store the value in memory. → The equipment goes
back to the ready state.
(6) For resetting the value, repeat step (2) to (5).
(7) Press the [FAX] button and then press the [START] button to make a test copy.
(8) If the desired image has not been attained, repeat step (2) to (7).

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November 2003 © TOSHIBA TEC

3.5.4 Gamma balance adjustment
The density adjustment at the Black Mode is performed by selecting its density area from the
following: low density, medium density and high density.

Original mode

Color
mode
Black

Item to be

Text/Photo

Text

Photo

adjusted

590-0

591-0

592-0

Low density

590-1

591-1

592-1

Medium density

590-2

591-2

592-2

High density

Remarks
The larger the value is, the density
of the item to be adjusted becomes
darker.
Acceptable values: 0 to 255.
(Default: 128)

Make a test copy and compare the image obtained with the current settings; if necessary, make
adjustment using the following procedure.
Note:
Be sure that this adjustment be made after performing “3.5.1 Automatic gamma adjustment”.

Procedure is same as that of “3.5.3 Color balance adjustment”.

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e-STUDIO3511/4511 ADJUSTMENT

3.5.5 Offsetting adjustment for background processing
The density of background and text can be adjusted as follows.

Color
mode

Text/Photo

1688

Text

1689

Original mode
Printed Image
Photo

1690

1691

Map

1692

Item to be
adjusted
Automatic density

The larger the value is, the

adjustment for
background

darker the background
becomes.
(Automatic)

Remarks

Acceptable values: 0 to 255.
(Default: 128)

1694

1695

1696

1697

Full Color

1693

1698

1699

1700

1701

1702

Automatic density
adjustment for

The larger the value is, the
darker the text becomes.

text

(Automatic)
Acceptable values: 0 to 255.

Manual density

(Default: 128)
The larger the value is, the

adjustment for
background

darker the background
becomes.
(Manual)
Acceptable values: 0 to 255.
(Default: 128)

1708

1709

1710

1711

1712

Manual density
adjustment for

The larger the value is, the
darker the text becomes.

text

(Manual)
Acceptable values: 0 to 255.
(Default: 128)

Make a test copy and compare the image obtained with the current settings; if necessary, make
adjustment using the following procedure.

Procedure is same as that of "3.5.2 Density adjustment".

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November 2003 © TOSHIBA TEC

3.5.6 Judgment threshold for ACS
The judgment level is adjusted for the automatic identification of whether the original set on the glass
is black or color. Namely, this is to adjust the judgment level used when “Auto Color” is selected at a
color mode. The adjustment is available for each of the manually-set original and the original used
with the RADF.

Code
1675

1676

Item to be adjusted

Contents

Judgment threshold

The larger the value is, the more an original tends to be judged as

for ACS when original
is set manually

black even at the Auto Color Mode. The smaller value is, the more it
tends to be judged as color.

Judgment threshold
for ACS when original

Acceptable values: 0 to 255. (Default: 70)

is set on RADF

Make a test copy and compare the image obtained with the current settings; if necessary and make
adjustment.

Procedure is same as that of "3.5.2 Density adjustment".

3.5.7 Sharpness adjustment
If you want to make copy images look softer or sharper, perform the following adjustment. The adjustment
can be made for each of the color modes and original modes independently.

Code

Color mode

Original mode

Contents

1737
1738

Full Color

Text/Photo
Text

• The larger the value is, the sharper the image becomes; while
the smaller the value is, the softer the image becomes.

1739
1740
1741
604

Printed Image
Photo
Black

Map
Text/Photo

605
606
1757

• The smaller the value is, the less moire tends to appear.
• The acceptable values are 0 to 31.
The center value is 16.
However, 0 is equivalent to the center value.

Text
Photo
Auto Color

Text/Photo

Make a test copy and compare the image obtained with the current settings; if necessary, make
adjustment.
Note:
You have to make adjustment by balancing between moire and sharpness.

Procedure is same as that of "3.5.2 Density adjustment".

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e-STUDIO3511/4511 ADJUSTMENT

3.5.8 Setting range correction
The values of the background peak/text peak in the range correction at the Black Mode can be switched
to "varied" or "fixed" in the following codes.
If they are fixed, the range correction is performed with standard values.
The values of the background peak affects the reproduction of the background density, and the values
of the text peak affects that of the text density.

Original mode
Text/Photo
570

693

Photo
571

694

Text
572

695

Item to be adjusted

Remarks

Range correction for

The following are the default values set

original manually set on
the original glass

for each original mode.
Text/Photo: 22, Photo: 12, Text: 22

Range correction for

Each digit stands for:
One's place: Automatic density mode

original set on the RADF

Ten's place: Manual density mode
The setting conditions possible are as
follows:
Background peak

Text peak

1:
2:

fixed
varied

fixed
fixed

3:
4:

fixed
varied

varied
varied

Make a test copy and compare the image obtained with the current settings; if necessary, make
adjustment.

Procedure is same as that of "3.5.2 Density adjustment".

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November 2003 © TOSHIBA TEC

3.5.9 Setting range correction (Adjustment of background peak)
The levels of the background peak for the range correction at a Black Mode can be set at the following
codes.

Text/Photo
532

Original mode
Photo
533

Text
534

Item to be adjusted

Remarks

Background peak for

When the value increases, the back-

range correction

ground (low density area) of the image
is not output.
Acceptable values: 0 to 255.
(Default: Text/Photo: 40, Photo: 16,
Text: 40)

Make a test copy and compare the image obtained with the current settings; if necessary, make
adjustment.

Procedure is same as that of "3.5.2 Density adjustment".

3.5.10 Adjustment of smudged/faint text
The smudge/faint text at a Black Mode can be set at the following codes.

Original mode
Text/Photo
648

Item to be adjusted

Remarks

Adjustment of smudged/

When the value increases, the faint text

faint text

is improved. When the value decreases,
the smudged text is improved.
Acceptable values: 0 to 255.
(Default: 30)

Make a test copy and compare the image obtained with the current settings; if necessary, make
adjustment.
Note:
Remember the image specifications and life span of the replacing parts may not meet the standard when
the setting value is changed from the default value.

Procedure is same as that of "3.5.2 Density adjustment".

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e-STUDIO3511/4511 ADJUSTMENT

3.5.11 Adaptation to highlighter
Four modes of one touch adjustment are performed and each mode can be switched into two modes;
highlighter 1 or 2. This adjustment is performed when the reproduction mode for highlighter is needed.

Code

One touch adjustment

Remarks

1769

Vivid

0: Default (Vivid / Clear / Warm / Cool)

1770
1771

Clear
Warm

1: Highlighter 1
2: Highlighter 2

1772

Cool

Note:
The color may not always be reproduced precisely due to the characteristics of fluorescent ink.

3.5.12 Beam level conversion setting
The beam level for 4 divided smoothing is set at the Black Mode. This adjustment enables to adjust
the dot size.

Code

Item to be adjusted

Remarks

667-0
667-1

Beam level 0/4
Beam level 1/4

The smaller the value is, the smaller the beam width
becomes. Therefore, the smaller dot is reproduced

667-2
667-3

Beam level 2/4
Beam level 3/4

accordingly. Acceptable values: 0 to 255.
(Default: Level 0/4: 0, Level 1/4: 63, Level 2/4: 127,

667-4

Beam level 4/4

Level 3/4: 191, Level 4/4: 255)

Make a test copy and compare the image obtained with the current settings; if necessary, make
adjustment using the following procedure.

Procedure is same as that of “3.5.3 Color balance adjustment”.
Notes:
1. When this adjustment is performed, “3.5.1 Automatic gamma adjustment (Black Mode)” (05-580)
needs to be performed since the reproduction of density at Black Mode varies. The result of this
adjustment is not reflected to color/black integrated pattern. Namely, each automatic gamma
adjustment of Black Mode (05-580) or of Color Mode (05-1643) needs to be performed individually
after this adjustment.
2. After this adjustment, set “1” in 08-595 so that the correction result of the Black Mode is not reflected
on “Automatic Calibration”.
3. The setting value must increase as the beam level number (0 to 4) becomes higher. Do not increase
this order when setting the values.
4. Usually, beam level 4 is most effective on all black modes.

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November 2003 © TOSHIBA TEC

3.5.13 Maximum toner density adjustment to paper type
The maximum toner amount adhering to the paper can be controlled.

Code

Paper type

Remarks

1612
1613

Plain paper
Thick paper 1

The smaller the value is, the toner amount adhered
decreases of the high density area (ex. prevention of

1614
1615

Thick paper 2
Thick paper 3

fusing offsetting, etc).
Acceptable values : 0 to 255.

1616

OHP film

(Default: Plain paper: 255, Thick paper 1: 249,
Thick paper 2: 237, Thick paper 3: 237,
OHP film: 249)

Note:
The larger the value is, the more frequently fusing offsetting occurs.

3.5.14 Maximum text density adjustment
The maximum text density of each color at Full Color Mode can be adjusted as follows.

Color

Code

Item to be adjusted

Yellow

1630

Maximum text density

Magenta
Cyan

1631
1632

Black

1633

Remarks
The larger the value is, the darker the maximum text
density of each color to be adjusted becomes.
Acceptable values: 0 to 10 (Default: 5)

Make a test copy and compare the image obtained with the current settings; if necessary, make
adjustment using the following procedure.
Note:
Be sure that this adjustment be made after performing “3.5.1 Automatic gamma adjustment”.

Procedure is same as that of “3.5.2 Density adjustment”.

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e-STUDIO3511/4511 ADJUSTMENT

3.5.15 Text/Photo reproduction level adjustment
Text/Photo reproduction level at the Full color mode, Auto color mode and Gray scale mode can be
adjusted.
Text/Photo reproduction level adjustment can be switched to "Photo oriented 1", "Photo oriented 2",
"Text oriented 1" or "Text oriented 2" in the following codes.

Mode
Text/Photo
1725

Item to be adjusted

Contents

Text/Photo

0: Default

reproduction level

1: Photo oriented 2 (The printed image reproduction

adjustment

level higher than that of the Photo oriented 1)
2: Photo oriented 1 (The printed image reproduction
level higher than that of the Default)
3: Equivalent to the Default
4: Text oriented 1 (The text reproduction level higher
than that of the Default)
5: Text oriented 2 (The text reproduction level higher
than that of the Text oriented 1)

Notes:
• The text reproduction level is lower when the mode is switched from the default value to the Photo
oriented 1 or Photo oriented 2. (The text reproduction level in Photo oriented 2 is lower than that in
Photo oriented 1.)
• Changing the setting value from default value to the Text oriented 1 or Text oriented 2 causes image
noise in the printed photo image with few lines per inch. (Photo oriented 2 causes more image noise
than Photo oriented 1.)

3.5.16 Black reproduction switching at the Twin color copy mode
Black reproduction can be switched at the Twin color (Black/Red) copy mode.

Mode
Twin color copy mode
(Black/Red)
1761

Item to be adjusted

Contents

Black reproduction

0: Default

switching

1: Black reproduction oriented

Note:
The boundary between Red and Black may not be smooth when the setting value is "1".

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November 2003 © TOSHIBA TEC

3.6 Image Quality Adjustment (Printing Function)
3.6.1 Automatic gamma adjustment
When the reproduction of gradation is not appropriate, the gradation reproducibility of all colors Y, M,
C and K can be corrected by performing this automatic gamma adjustment. In case the gradation
reproduction of the image checked is not satisfactory, make this adjustment as described below at
parts replacement.
(1) When unpacking or any of the following parts has been unpacked or replaced, be sure to make
this adjustment:
• Laser optical unit
• Photoconductive drum
• Developer material
• Main charger wire
• Main charger grid
• Transfer belt
• 1st transfer roller
• Drum cleaning blade
• Drum cleaner brush
• Image guality sensor
(2)

When any of the following parts are replaced or adjusted, make a print and check the image to
determine if adjustment is necessary:
• 2nd transfer roller
Note: Be sure that this adjustment be made after performing the image adjustment in "3.3
Adjustment of Image Quality Control" and "3.4 Image Dimensional Adjustment".


Code
1000
1001

Adjustment item
Automatic gamma
adjustment

1002
1003

Contents

(1) While pressing [0] and [5] simultaneously, turn the power ON. →
Adjustment Mode
(2) Select the A4/LT drawer. Key in the pattern number and press
the [FAX] button to output a “Patch chart for gamma adjustment”.
Pattern No. Language/Resolution
Remarks
47
48*

PS/600x600dpi
PS/1200x600dpi

When performing code 1000
When performing code 1001

49
50*

PCL/600x600dpi
PCL/1200x600dpi

When performing code 1002
When performing code 1003

*Perform the adjustment only when the expansion memory has
been installed.
(3) Place the patch chart for adjustment printed in step (2) face down
on the original glass, with its side, on which two black squares are
present, aligned against the original scale.
(4) Key in a code and press the [START] button.
→ The scanner reads the chart automatically and performs
automatic gamma adjustment calculation (approx. 30 sec.).
(5) When the adjustment has finished normally, “ENTER” is shown.
Press the [ENTER] button to have the adjustment results reflected.
(To cancel the reflection of adjustment results, press the [CANCEL]
button.)
In the case of an abnormal ending, “ADJUSTMENT ERROR” is
shown. Press the [CANCEL] button to clear the error display.
When it is cleared, the control panel display will return to the
ready state. Then, check if the patch chart on the original glass
is placed in the wrong direction or if it is placed inclined on the
original glass, and then repeat step (3) and afterward.
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e-STUDIO3511/4511 ADJUSTMENT

3.6.2 Gamma balance adjustment (Black Mode)
The gamma balance is adjusted by adjusting the density at the Black Mode. The adjustment is performed
by selecting its density area from the following: low density, medium density and high density.

Color
mode

Black

Smooth
(PS)

Language and screen
Detail
Smooth
(PS)
(PCL)

Detail
(PCL)

Item to be
adjusted

Remarks
The larger the value is, the

596-0

597-0

598-0

599-0

Low density

596-1

597-1

598-1

599-1

Medium density

596-2

597-2

598-2

599-2

High density

density of the item to be
adjusted becomes darker.
Acceptable values: 0 to 255.
(Default: 128)


(1) While pressing [0] and [5] simultaneously, turn the power ON.
(2) Key in the codes to be adjusted (language and screen) and press the [START] button.
(3) Key in the value corresponding to the density area to be adjusted (0, 1 or 2) and press the

(4)
(5)
(6)
(7)
(8)

[START] button.
0: Low density (L) 1: Medium density (M) 2: High density (H)
Key in the adjustment value. (To correct the value once keyed in, press [CLEAR] button.)
Press the [ENTER] or [INTERRUPT] button to store the value in memory. → The equipment goes
back to the ready state.
For resetting the value, repeat step (2) to (5).
Let the equipment restart and perform printing job.
If the image density has not been attained, repeat step (1) to (7).

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3.6.3 Color balance adjustment (Color Mode)
The color balance is adjusted by adjusting the density of each color. The adjustment is performed by
selecting its density area from the following: low density, medium density and high density.

PS

PCL

Color

600x600dpi
1200x600dpi
600x600dpi
1200x600dpi
Smooth Detail Smooth Detail Smooth Detail Smooth Detail
1010-0 1014-0 1018-0 1022-0 1026-0 1030-0 1034-0 1038-0

Yellow

1010-1 1014-1 1018-1
1010-2 1014-2 1018-2

1022-1
1022-2

1026-1 1030-1
1026-2 1030-2

1034-1
1034-2

1038-1
1038-2

1011-0
1011-1

1015-0 1019-0
1015-1 1019-1

1023-0
1023-1

1027-0 1031-0
1027-1 1031-1

1035-0
1035-1

1039-0
1039-1

1011-2 1015-2 1019-2
1012-0 1016-0 1020-0

1023-2
1024-0

1027-2 1031-2
1028-0 1032-0

1035-2
1036-0

1039-2
1040-0

1012-1 1016-1 1020-1
1012-2 1016-2 1020-2

1024-1
1024-2

1028-1 1032-1
1028-2 1032-2

1036-1
1036-2

1040-1
1040-2

1013-0 1017-0 1021-0
1013-1 1017-1 1021-1

1025-0
1025-1

1029-0 1033-0
1029-1 1033-1

1037-0
1037-1

1041-0
1041-1

1013-2 1017-2 1021-2

1025-2

1029-2 1033-2

1037-2

1041-2

Magenta

Cyan

Black

Density

Remarks

Low
The larger the
Medium value is, the
High
Low

darker the color
to be adjusted

Medium becomes.
Acceptable
High
Low
values: 0 to 255.
Medium (Default: 128)
High
Low
Medium
High

Note:
Be sure that this adjustment be made after performing “3.6.1 Automatic gamma adjustment”.

Procedure is same as that of "3.6.2 Gamma balance adjustment".

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e-STUDIO3511/4511 ADJUSTMENT

3.6.4 Adjustment of smudged/faint text
The smudged/faint text at the Black Mode is adjusted.

Language
PS

PCL

654

655

Remarks
When the value increases, the smudged text is improved.
When the value decreases, the faint text is improved.
Acceptable values: 0 to 9 (Default: 5)


(1) While pressing [0] and [5] simultaneously, turn the power ON.
(2) Key in the codes to be adjusted and press the [START] button.
(3) Key in the adjustment value. (To correct the value once keyed in, press [CLEAR] button.)
(4) Press the [ENTER] or [INTERRUPT] button to store the value in memory. → The equipment goes
back to the ready state.
(5) For resetting the value, repeat step (2) to (4).
(6) Let the equipment restart and perform printing job.
(7) If the desired image has not been attained, repeat step (1) to (6).

3.6.5 Upper limit value at Toner Saving Mode
The upper limit value is adjusted at the Toner Saving Mode.

Black mode
PS

PCL

664

665

Color mode
PS
PS
PCL
PCL
600x600dpi 1200x600dpi 600x600dpi 1200x600dpi
1055

1056

1057

1058

Remarks
The smaller the value is, the lighter
the density of image becomes.
Acceptable values: 0 to 255.
(Default: 176)


Procedure is same as that of “3.6.4 Adjustment of smudged/faint text”.

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3.6.6 Dot size adjustment in black printing
The dot size is adjusted in primary scanning direction in black printing.

Code

Remarks

663

The smaller the value is, the dot size becomes smaller.
Acceptable values: 0 to 255. (Default: 255)


Procedure is same as that of “3.6.4 Adjustment of smudged/faint text”.

3.6.7 Maximum toner density adjustment to paper type
The maximum toner amount adhering to the paper can be controlled.

Code

Paper type

PS
1046-0

PCL
1046-1

Plain paper

1047-0
1048-0

1047-1
1048-1

Thick paper 1
Thick paper 2

1049-0
1050-0

1049-1
1050-1

Thick paper 3
OHP film

Remarks
The smaller the value is, the toner amount adhered decreases of the
high density area (ex. prevention of fusing offsetting, etc).
Acceptable values: 0 to 255. (Default: Plain paper: 255, Thick paper 1:
255, Thick paper 2: 255, Thick paper 3: 255, OHP film: 200)


Procedure is same as that of “3.6.2 Gamma balance adjustment”.
Note:
The larger the value is, the more frequently fusing offsetting occurs.

3.6.8 Image processing: Gamma correction table all clearing
The state of calibration in color printing mode is initialized at the Setting Mode (08-597). This setting is to
be performed when a defect occurs in “Automatic gamma adjustment (05-1000 to 1003)”. The cause of
defect is presumed as an image failure (jittering or uneven image density) at the patch chart for gamma
adjustment.

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3.7 Image Quality Adjustment (Scanning Function)
3.7.1 Gamma balance adjustment
The gamma balance at the Black Mode is adjusted by adjusting the density. The adjustment is performed
by selecting its density area from the following: low density, medium density and high density.

Item to be
adjusted
Low density
Medium density
High density

Black
Text/Photo
880-0

Original mode
Black
Text
881-0

Black
Photo
882-0

880-1
880-2

881-1
881-2

882-1
882-2

Gray Scale
mode
883-0
883-1
883-2

Remarks
The larger the value is, the density
of the item to be adjusted becomes
darker.
Acceptable values: 0 to 255.
(Default: 128)


(1) While pressing [0] and [5] simultaneously, turn the power ON.
(2) Key in the code corresponding to the desired original mode and press the [START] button.
(3) Key in the value corresponding to the density area to be adjusted (0, 1 or 2) and press the
[START] button.
0: Low density (L) 1: Medium density (M)
2: High density (H)
(4) Key in the adjustment value. (To correct the value once keyed in, press [CLEAR] button.)
(5) Press the [ENTER] or [INTERRUPT] button to store the value in memory. → The equipment goes
back to the ready state.
(6) For resetting the value, repeat step (2) to (5).
(7) Let the equipment restart and perform scanning job.
(8) If the desired image has not been attained, repeat step (1) to (7).

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3.7.2 Density adjustment (Black Mode)
Adjusts the center density and the variation of density adjustment buttons.

Color
mode

Text/Photo

845

Original mode
Text

846

Photo

847

Item to be
adjusted
Manual density

857

Black

856

dark step value

Manual density
850

851

852

light step value

Automatic density
860

861

862

The larger the value is, the
darker the image becomes.
Acceptable values: 0 to 255

center value

Manual density
855

Remarks

(Default: 128)
The larger the value is, the
darker the dark side becomes.
Acceptable values: 0 to 255
(Default: 20)
The larger the value is, the
lighter the light side becomes.
Acceptable values: 0 to 255
(Default: 20)
The larger the value is, the
darker the image becomes.
Acceptable values: 0 to 255
(Default: 128)


(1) While pressing [0] and [5] simultaneously, turn the power ON.
(2)
(3)
(4)
(5)
(6)

Key in a code and press the [START] button.
Key in an adjustment value (acceptable values: 0 to 255).
(To correct the value once keyed in, press the [CLEAR] button.)
Press the [ENTER] or [INTERRUPT] button to store the value in memory. → The equipment goes
back to the ready state.
Let the equipment restart and perform scanning job.
If the desired image has not been attained, repeat step (1) to (5).

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e-STUDIO3511/4511 ADJUSTMENT

3.7.3 Background adjustment (Gray Scale Mode)
The adjustment level of background center value and the control of background adjustment button are
adjusted.

Code

Item to be adjusted

Remarks

848

Center value

The larger the value is, the background becomes darker. The smaller the
value is, the background becomes lighter.

858

Dark step value

Acceptable values: 0 to 255 (Default: 128)
The larger the value is, the image of the “dark” steps becomes darker.

853

Light step value

Acceptable values: 0 to 255 (Default: 20)
The larger the value is, the image of the “light” steps becomes lighter.
Acceptable values: 0 to 255 (Default: 35)


(1) While pressing [0] and [5] simultaneously, turn the power ON.
(2) Key in the codes and press the [START] button.
(3) Key in the adjustment values. Acceptable values : 0 to 255. (To correct the value once keyed in,
press [CLEAR] button.)
(4) Press the [ENTER] or [INTERRUPT] button to store the value in memory. → The equipment goes
back to the ready state.
(5) Let the equipment restart and perform scanning job.
(6) If the desired image has not been attained, repeat step (1) to (5).
3.7.4 Background adjustment (Color Mode)
The adjustment level of background center value is adjusted. The control value of background
adjustment button is automatically adjusted to the same level as the adjusted center value.
For example, when the control value of background adjustment key ranges from 0 to 6, the
background center value (-2 to +2) is used to be the range from 6 to 14 accordingly.
Before adjustment

+2

+1

0

-1

-2

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
After adjustment
Code

+2

+1

Original mode

1070
1071

Text
Printed Image

1072

Photo

0

-1

-2



Remarks
The larger the value is, the background becomes lighter.
Acceptable values: 0 to 50 (Default: 0)


(1) While pressing [0] and [5] simultaneously, turn the power ON.
(2) Key in the codes and press the [START] button.
(3) Key in the adjustment values. Acceptable values : 0 to 50. (To correct the value once keyed in,
press [CLEAR] button.)
(4) Press the [ENTER] or [INTERRUPT] button to store the value in memory. → The equipment goes
back to the ready state.
(5) Let the equipment restart and perform scanning job.
(6) If the desired image has not been attained, repeat step (1) to (5).
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3.7.5 Judgment threshold for ACS
The judgment level is adjusted for the automatic identification of whether the original set on the glass
is black or color. Namely, this is to adjust the judgment level used when “Auto Color” is selected at
color modes. The adjustment is available for both the manually-set original and the original used with
the RADF.

Code
1065

1066

Item to be adjusted

Contents

Judgment threshold for

The larger the value is, the more an original tends to be judged as black

ACS when original is set
manually

even at the Auto Color Mode. The smaller the value is, the more it tends
to be judged as color.

Judgment threshold for
ACS when original is set

Acceptable values: 0 to 255 (Default: 70)

on RADF


Procedure is same as that of "3.7.2 Density adjustment (Black Mode)".

3.7.6 Sharpness adjustment
If you want to make scan images look softer or sharper, perform the following adjustment. The adjustment
can be made for each of the color modes and original modes independently.

Code

Color mode

Original mode

Contents

1086
1087

Full Color

Text
Printed Image

• The larger the value is, the sharper the image becomes; while
the smaller the value is, the softer the image becomes.

1088
840

Black

Photo
Text/Photo

841
842
843

Text
Photo
Gray Scale

• The smaller the value is, the less moire tends to appear.
• The acceptable values are 0 to 31.
The center value is 16.
However, 0 is equivalent to the center value.

-

Note:
You have to make adjustment by balancing between moire and sharpness.

Procedure is same as that of "3.7.2 Density adjustment (Black Mode)".

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e-STUDIO3511/4511 ADJUSTMENT

3.7.7 Setting range correction
The values of the background peak / text peak in the range correction at the Black Mode can be switched
to "varied" or "fixed" in the following codes.
If they are fixed, the range correction is performed with standard values.
The values of the background peak affects the reproduction of the background density and the values
of the text peak affects that of the text density.

Black
Original mode
Text/Photo
Text
Photo
825
826
827

Gray Scale

Item to be adjusted

Remarks

828

Range correction for
original manually set

The following are the default values set
for each original mode.

on the original glass

Photo/Text: 12, Text: 12, Photo: 12,
Gray Scale: 12
Each digit stands for:
Ones place: Automatic density mode

830

831

832

833

Range correction for
original set on the

Tens place: Manual density mode
The setting conditions possible are as

RADF

follows:
Background peak

Text peak

1:
2:

fixed
varied

fixed
fixed

3:
4:

fixed
varied

varied
varied


Procedure is same as that of "3.7.2 Density adjustment (Black Mode)".

3.7.8 Setting range correction (Adjustment of background peak)
The levels of the background peak for the range correction at the Black Mode can be set at the following
codes.

Black
Original mode
Text/Photo
Text
Photo
835
836
837

Gray Scale

Item to be adjusted

Remarks

838

Background peak for

When the value increases, the back-

range correction

ground (low density section) of the image
is not output.
Acceptable vales: 0 to 255
(Default: Text/Photo: 56, Text: 64,
Photo: 48, Gray Scale: 48)


Procedure is same as that of "3.7.2 Density adjustment (Black Mode)".

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November 2003 © TOSHIBA TEC

3.7.9 Fine adjustment of black density
The density of black side on scanned image is adjusted at color-scanning.

Code

Original mode

1075
1076

Text
Printed Image

1077

Photo

Remarks
The larger the value is, the black side of the image becomes darker.
Acceptable values: 0 to 4 (Default: 0)

Note:
Be careful for the value not to be too large since the gradation is reproduced worse in darker side.

(1) While pressing [0] and [5] simultaneously, turn the power ON.
(2) Key in the codes and press the [START] button.
(3) Key in the adjustment values. Acceptable values : 0 to 4. (To correct the value once keyed in,
press [CLEAR] button.)
(4) Press the [ENTER] or [INTERRUPT] button to store the value in memory. → The equipment
goes back to the ready state.
(5) Let the equipment restart and perform scanning job.
(6) If the desired image has not been attained, repeat step (1) to (5).

3.7.10 RGB conversion method selection
The color space conversion method of image is decided at color-scanning.

Code

Original mode

Remarks

1080

Text

0: sRGB

1081
1082

Printed Image
Photo

(Default: 0)

1: AppleRGB

2: ROMMRGB

3: AdobeRGB


(1) While pressing [0] and [5] simultaneously, turn the power ON.
(2) Key in the codes and press the [START] button.
(3) Key in the adjustment values. Acceptable values : 0 to 3. (To correct the value once keyed in,
press [CLEAR] button.)
(4) Press the [ENTER] or [INTERRUPT] button to store the value in memory. → The equipment goes
back to the ready state.
(5) Let the equipment restart and perform scanning job.
(6) If the desired image has not been attained, repeat step (1) to (5).

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e-STUDIO3511/4511 ADJUSTMENT

3.7.11 Reproduction ratio of primary scanning direction (black)
The reproduction ratio of primary scanning direction with the resolution other than 600 dpi is adjusted
in Scanning Function for black image.

Code
884

Remarks
When the value increases, the image is zoomed in.
When the value decreases, the image is zoomed out.
Acceptable values: 0 to 255 (Default: 128)
* 0.1%/step


Procedure is same as that of “3.7.2 Density adjustment”.

3.7.12 Reproduction ratio of primary scanning direction (color)
The reproduction ratio of primary scanning direction with the resolution other than 600 dpi is adjusted
in Scanning Function for color image.

Code
1060

Remarks
When the value increases, the image is zoomed in.
When the value decreases, the image is zoomed out.
Acceptable values: 0 to 255 (Default: 128)
* 0.1%/step


Procedure is same as that of “3.7.2 Density adjustment”.

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November 2003 © TOSHIBA TEC

3.8 High-Voltage Transformer Setting
3.8.1 General description
The high-voltage transformers (PS-HVT-350) supply high-voltage to the parts related to charging,
development, transfer and drum cleaning.
The high-voltage transformer has the following high-voltage outputs.
CH1:
CH2:
CH3:
CH4:
CH5:
CH6:
CH7:

Main charger wire
Main charger grid bias
Color developer bias
Black developer bias
1st transfer roller bias
2nd transfer roller bias
Cleaning blade bias

Note:
Make sure not to lose the data sheets which are attached to the high-voltage transformers. Use these
sheets for the following setting.
Never move the fixed volumes of resistors since output adjustment is performed when the devices are
shipped.

3.8.2 Setting at the replacement of high-voltage transformer
After replacing a high-voltage transformer, be sure to enter the data shown on the data sheets (main
charger grid bias, color/black developer bias and 1st/2nd transfer roller bias) noted above according to
the following procedure.
(1)
(2)
(3)

(4)
(5)

While pressing [0] and [5] simultaneously, turn the power ON.
Key in the adjusting codes in the table below and press the [START] button.
Key in the adjusting value corresponding to each code on the attached sheets, and then press
[ENTER] or [INTERRUPT].
Adjusting code
334

Item to be adjusted
Main charger grid bias lower limit value

335
338

Main charger grid bias upper limit value
Color developer bias lower limit value

339
372

Color developer bias upper limit value
Black developer bias lower limit value

373
250

Black developer bias upper limit value
1st transfer roller bias lower limit value

251
252

1st transfer roller bias upper limit value
2nd transfer roller bias lower limit value (+)

253

2nd transfer roller bias upper limit value (+)


Adjusting value
Refer to the data sheets

Key in all the codes in the above table by repeating (2) and (3).
Turn the power OFF.

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e-STUDIO3511/4511 ADJUSTMENT

3.9 Adjustment of the Scanner Section
3.9.1 Carriages
(1) Installing carriage wires
When replacing the carriage wires, refer illustrations below:
[Front side]
Carriage wire
Carriage-2
Idler pulley
Bracket for carriage-1
Tension spring
Hook

Wire pulley

[Rear side]

Carriage wire
Carriage-2
Bracket for carriage-1

Idler pulley
Hook

Wire pulley

Tension spring

Fig. 3-901

Adjustment of the carriage wire tension is not necessary since a certain tension is applied to the
carriage wires by the tension springs.
Note:
Make sure the tension applied to the wire is normal.

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November 2003 © TOSHIBA TEC

(2)

Adjusting carriages-1 and -2 positions
a. Move the carriage-2 toward the exit side.
b. Loosen the screws fixing the front side pulley bracket, make the sections A and B of the
carriage-2 touch with the inside of the exit side frame and screw them up.
Carriage-2

Pulley bracket

[Rear]

[Front]

Exit side frame

Enlarged view of carriage
B

A
Fig. 3-902

c. Put the carriage-1 on the rail, make the sections C and D of it touch with the inside of the exit
frame and screw up the front/rear side of the bracket to fix it.
Note:
Make sure that the sections A and B of the carriage-2 touch with the exit side frame.
Carriage-1

[Rear]

[Front]

Exit side frame

Bracket

Bracket

D

C

Enlarged view of carriage

Fig. 3-903

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e-STUDIO3511/4511 ADJUSTMENT

(3)

Assembling carriage wires
Winding the wire around the wire pulley:
a. Pull the Ø3 ball terminal located at the center of the wire into a hole on the wire pulley. One
end of the wire with a hook attached comes to the outside.
b. Wind the wires around the wire pulleys of the front and rear sides. The number of turns to be
wound are as follows:
• 2 turns toward the opposite side of the boss
• 4 turns toward the boss side
Notes:
Pay attention to the followings when the wires are wound around the pulleys:
• Do not twist the wire.
• Wind the wires tightly so that they are in complete contact with the surface of the pulleys.
• Each turn should be pushed against the previously wound turn so that there is no space
between them.
4 turns

4 turns

2 turns

2 turns

Ball terminal
Ball terminal

No space between turns
Hook

Hook

Color: Silver

[Rear]

Color: Black

[Front]
Fig. 3-904

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November 2003 © TOSHIBA TEC

c. After winding the wires around the pulleys, attach the wire holder jigs not to loosen the wires.
Notes:
1. When the wire holder jig is attached, make sure that the wire is not shifted or loosened.
2. The wire should come out of the slot of the wire holder jig and be passed under the arm of it.

Fig. 3-905

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e-STUDIO3511/4511 ADJUSTMENT

3.9.2 Lens unit
(1) Replacing the lens unit
• The lens unit must not be readjusted and some part of its components must not be replaced in
the field since the unit is precisely adjusted. If any of the components is defective, replace the
whole unit.
• When replacing the unit, do not loosen or remove the 4 screws indicated with the arrows.

Fig. 3-906

• Handle the unit with care. Do not hold the lens and adjusted part (hold the unit as shown below).

Fig. 3-907

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November 2003 © TOSHIBA TEC

(2)

Installation of lens unit
Follow the procedure below when installing and replacing the lens unit.

1. Attach the lens unit and fix it temporarily with 2 screws.
2. Match the center scale of the plate in which the unit is to be installed and the rightmost scale
of the adjusting hole on the lens unit plate.
[Rear]

Screw

[Front]
Fig. 3-908

3. Tighten 5 screws securely to fix the lens unit while pushing it to the rear side and fix 2 ground
wires with the screws.
[Rear]
Screw

Screw

Ground wire

Ground wire

Screw
Screw

[Front]
Fig. 3-909

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e-STUDIO3511/4511 ADJUSTMENT

3.10 Adjustment of the Paper Feeding System
3.10.1 Sheet sideways deviation caused by paper feeding

• The center of the printed image shifts to the
front side. → Move the guide to the front side
(Arrow (A) direction in the lower figure).

• The center of the printed image shifts to the
rear side. → Move the guide to the rear side
(Arrow (B) direction in the lower figure).

Feeding
direction

Feeding
direction

Center

Center

[Front]

[Front]

Fig. 3-1001

Fig. 3-1002

• Bypass feeding

• Drawer feeding

(B)
(A)
(A)

(B)

Fig. 3-1003

e-STUDIO3511/4511 ADJUSTMENT

Fig. 3-1004

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November 2003 © TOSHIBA TEC

3.11 Adjustment of the Developer Unit
3.11.1 Doctor-to-sleeve gap (black developer unit)
Adjustment tool to use: Doctor-sleeve jig
Adjusting procedure:
(1) Take off the black developer unit from the
equipment.
(2)

Remove 2 screws and take off the developer
material cover. Then discharge the developer
material.

Developer
material cover

Screw
Fig. 3-1101

(3)

Remove 2 screws and take off the doctor
blade cover.

Screw

Doctor blade
cover
Screw
Fig. 3-1102

(4)

Loosen 2 doctor blade fixing screws. Insert
the gauge “0.55” of the doctor sleeve jig
between the developer sleeve and doctor
blade to adjust the gap, and tighten the
screws.

Screw
Developer sleeve

Doctor-sleeve
jig

Doctor blade

Fig. 3-1103

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e-STUDIO3511/4511 ADJUSTMENT

(5)

Insert the gauge “0.50” of the doctor-sleeve
jig into the gap between the developer
sleeve and doctor blade and make sure that
the gauge can move smoothly in the front/
rear direction. In addition, confirm that the
gauge “0.60” cannot be inserted into the
gap.

Developer sleeve

Doctor blade

Doctor-sleeve
jig

Fig. 3-1104

Notes:
1. When confirming and adjusting the gap between the developer sleeve and the doctor blade, insert
the gauges into the gap after rotating the developer sleeve so that its marking faces the doctor
blade.
2. While reattaching the black developer unit cover, set the latches securely.

3.11.2 Doctor-to-sleeve gap (color developer unit)
Adjustment tool to use : Doctor-sleeve jig
Adjusting procedure:
(1) Take off the color developer unit from the
equipment.
(2) Remove 2 screws and take off the
developer material cover. Then discharge
the developer material.

Developer material cover
Screw

Screw

Fig. 3-1105

(3)

Remove 4 screws and the toner-scattering
prevention seal holder.

Screw

Toner-scattering prevention
seal holder
Fig. 3-1106

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November 2003 © TOSHIBA TEC

(4)

Loosen 2 doctor blade fixing screws. Insert
the gauge “0.55” of the doctor-sleeve jig
between the developer sleeve and doctor
blade to adjust the gap, and tighten the
screws.

Screw
Developer sleeve

Doctor blade
Doctor-sleeve
jig
Fig. 3-1107

(5)

Insert the gauge “0.50” of the doctor-sleeve
jig into the gap between the developer
sleeve and doctor blade and make sure that

Developer sleeve

Doctor blade

the gauge can move smoothly in the front/
rear direction. In addition, confirm that the
gauge “0.60” cannot be inserted into the
gap.
Doctor-sleeve
jig

Fig. 3-1108

Notes:
1. When confirming and adjusting the gap between the developer sleeve and the doctor blade, insert
the gauges into the gap after rotating the developer sleeve so that its marking faces the doctor
blade.
2. While reattaching the color developer unit cover, set the latches securely.

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e-STUDIO3511/4511 ADJUSTMENT

3.12 Adjustment of the RADF (MR-3015)
3.12.1 Adjustment of RADF position
It is mainly performed at the installation. It is also required when the RADF is dislocated for some reason
such as moving the equipment.
Remove the platen sheet during adjustment.
(1)

Open the RADF and then attach 2
positioning pins to the equipment.
(The positioning pins have been attached at
the rear of the right-hand hinge of the
RADF.)
Positioning
pin

Fig. 3-1201

(2)

Close the RADF to check that the
positioning pins fit smoothly into the holes
on the RADF.
If they do not, adjust them according to the
following procedure.

Fig. 3-1202

(3)

Loosen the stepped screw 1 turn and 2
screws on the adjustment plate a half turn
(status of temporary fixing).

Half turn

1 turn

Fig. 3-1203

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November 2003 © TOSHIBA TEC

(4)

Remove the stepped screw at the rear of
right-hand hinge.

Fig. 3-1204

(5)

Open the RADF, and then loosen 2 hand
screws 1 turn (status of tentative fixing).

Screw

Fig. 3-1205

(6)

Remove the positioning pin at the front side.
Close the RADF to fit the positioning pin into
the hole at the rear side of the RADF. While
peering inside from the front side, fit the
positions of the pin and hole by moving the
RADF right and left.

Fig. 3-1206

(7)

Tighten the positioning pin at the front side.
Close the RADF to fit the positioning pin into
the hole at the front side of the RADF. (For
the front side, adjust the RADF position all
around.)

Fig. 3-1207

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e-STUDIO3511/4511 ADJUSTMENT

(8)

While peering inside from the left side, close
the RADF. Check the positions of the holes
of the RADF and pins and then fit their
positions by moving the RADF back and
forth. (For the front side, also adjust the
RADF position right and left.) Make sure not
to dislocate the positions of the pin and hole
at the rear side.

Fig. 3-1208

(9)

Open the RADF to tighten 2 hand screws.
Close the RADF and then check again that
the positioning pins fit smoothly into the
holes on the RADF.

Fig. 3-1209

(10) Fit the hinge hole into the hole of the
equipment at the rear right of the RADF to
tighten the stepped screw. If they do not fit,
adjust the position of the hole by turning the
screw of the adjustment plate.

Fig. 3-1210

(11) Tighten the stepped screw and 2 screws on
the adjustment plate.
Open and close the RADF to check again
that the positioning pins fit smoothly into the
holes on the RADF. Remove the positioning
pins after checking it.
(Replace the positioning pins at the rear of
the right-hand hinge of the RADF.)

Screw

Stepped Screw
Fig. 3-1211

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(12) Place the platen sheet on the original glass
with the semi round cutout toward you.
Align the platen sheet against the left and
rear side of the original glass. Close the
RADF slowly. Open the RADF to check that
the platen sheet is correctly attached.

Fig. 3-1212

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e-STUDIO3511/4511 ADJUSTMENT

3.12.2 Adjustment of RADF height
It is mainly performed at the installation. It is also required when the RADF is dislocated for some reason
such as moving the equipment.
Perform the following adjustment by using the screw of the left and right hinge.
Note:
Perform this adjustment after “3.12.1 Adjustment of RADF position”.
Turn the exposure lamp ON during the gap check. (Test Mode: 03-267)

Platen guide
rear holder

Platen guide
front holder

0mm

0.5mm–0.3

Adjustment standard:
Adjust the height so that the platen guide front holder touches the ADF original glass.
Adjust the height so that the gap between the platen guide rear holder and the ADF original glass
becomes 0.5 mm ± 0.3.

ADF original glass
Fig. 3-1213

Adjust the height by turning the height adjusting
screw on the left hinge.
Clockwise: The height of the hinge becomes high.
Counterclockwise: The height of the hinge becomes
low.

Fig. 3-1214

Adjust the height by turning the height adjusting
screw on the right hinge.
Clockwise: The height of the hinge becomes high.
Counterclockwise: The height of the hinge becomes
low.

Fig. 3-1215

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3.12.3 Adjustment of skew
When an image skew occurs, adjust it according to the following steps, Step 1 → Step 2 → Step 3.
Note:
Perform this adjustment after confirming that the equipment has been adjusted properly.
Prior to this adjustment, of RADF position and height are needed to be adjusted.
Step 1
Case A: Adjust the aligning adjustment position to the rear side “-” of the original (
Chapter 3.12.5).
Case B: Adjust the aligning adjustment position to the rear side “+” of the original (
Chapter
3.12.5).
White arrow: feeding direction

Paper

Original

Fig. 3-1216

Step 2
Case C: Loosen the fixing screw and hand screw of the right side hinge and then turn the adjustment
screw counterclockwise.
Case D: Loosen the fixing screw and hand screw of the right side hinge and then turn the adjustment
screw clockwise.
Note:
When adjusting, refer to the hinge position (scribed line) and be sure not to move it from the hinge
position ±0.5 mm or further. Otherwise, image failures such as a jitter may occur.

Fixing screw
Paper

Adjustment screw
Hand screw

Original

RADF
Front side

Fig. 3-1217

Fig. 3-1218

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04/05

e-STUDIO3511/4511 ADJUSTMENT

Step 3
Case E: Adjust the reverse aligning adjustment position to the rear side “-” of the original (
3.12.6).
Case F: Adjust the reverse aligning adjustment position to the rear side “+” of the original (
3.12.6).

Chapter
Chapter

Paper

Original

Fig. 3-1219

3.12.4 Automatic adjustment of sensors and initialization of EEPROM
When any of the PC board, original length sensor, read sensor, reverse sensor is replaced with a new
one, make sure to perform the initialization of EEPROM and adjustment of sensors in the Adjustment
Mode (05).
Perform them after removing all originals on the sensor and closing the RADF.
Also, make sure to adjust the tray volume when the initialization of EEPROM and automatic sensor
adjustment have been performed.
Refer to “2.2.4 Adjustment Mode (05)” for the details.
Errors such as paper jamming may occur if the EEPROM is not initialized and the sensors are not
adjusted after the above mentioned parts were replaced.

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November 2003 © TOSHIBA TEC

3.12.5 Adjustment of aligning
Adjust the aligning according to Step 1 of 3.12.3.

Rear side “+” of the original

+

-

Rear side “-” of the original

Skew of paper
Fig. 3-1220

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e-STUDIO3511/4511 ADJUSTMENT

3.12.6 Adjustment of aligning at reversing
Adjust the aligning according to Step 3 of 3.12.3.

+

- aper
of p
w
Ske

Fig. 3-1221

e-STUDIO3511/4511 ADJUSTMENT

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November 2003 © TOSHIBA TEC

3.12.7 Adjustment of reverse solenoid
When operating the reverse solenoid, adjust it if the position of the flapper lever is out of the following
dimension.
Gap between A of the front frame and the flapper lever “C”: 0.5 mm to 2.0 mm
Adjusting procedure
(1)

Remove the screw on the left and take off
the plate spring.

Plate spring

Fig. 3-1222

(2)

Align B of the front frame with the edge of
the reverse solenoid, and temporarily fix the
reverse solenoid with the screw on the right.

B

Fig. 3-1223

(3)

While the plunger of the reverse solenoid is
put in the position to be turned ON (by
pressing it in the direction of an arrow),
loosen the screw on the right to adjust the
reverse solenoid so that the gap (C)
between A of the front frame and the flapper
lever is 0.5 mm to 2.0 mm.

C

A

Fig. 3-1224

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e-STUDIO3511/4511 ADJUSTMENT

(4)

Fix the plate spring temporarily with the
screw on the left. Then press the plate
spring slightly in the direction of an arrow
and tighten the screw in the position where
the gap (D) between the plunger and the
flapper lever is eliminated.

Plunger

D

D

Flapper lever
Fig. 3-1225

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November 2003 © TOSHIBA TEC

A

3.12.8 Adjustment of RADF opening/closing switch
Adjust the bracket position so that the switch is turned ON when the height A becomes 40-45 mm
(within the empty weight falling limit).

Glass surface

Center

Fig. 3-1226

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e-STUDIO3511/4511 ADJUSTMENT

A

3.12.9 Adjustment of RADF opening/closing sensor
Adjust the bracket position so that the sensor is turned ON when the height A becomes 30-35 mm
(within the empty weight falling limit).

Glass surface

Center

Fig. 3-1227

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November 2003 © TOSHIBA TEC

3.12.10 Adjustment of tray volume
Adjust in the adjustment mode (05).
(1)
(2)
(3)
(4)

While pressing [0] and [5] simultaneously, turn
the power ON.
Narrow the original guide to the limit.
Input the code "367".
Press the [START] button.

Fig. 3-1228

(5)

Extend the original guide to the limit.

(6)
(7)
(8)

Input the code "368".
Press the [START] button
Turn the power OFF.

Fig. 3-1229

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e-STUDIO3511/4511 ADJUSTMENT

3.13 Adjustment of the Finisher (MJ-1022)
3.13.1 Adjusting the jogging plate width
(1)
(2)

(3)

Remove the right inner cover and the rear
cover.
Adjust the front jogging plate to the home
position.
1 Set SW1 on the finisher controller PC
board as shown in Fig. 3-1301.
2 Press SW2 twice on the finisher
controller PC board.
• The front jogging plate moves to the
home position.

ON

1

2

3

4

5

6

7

8

7

8

Fig. 3-1301

Adjust the rear jogging plate to the home
position.
1 Set SW1 on the finisher controller PC
board as shown in Fig. 3-1302.
2 Press SW2 twice on the finisher
controller PC board.
• The rear jogging plate moves to the
home position.

ON

1

2

3

4

5

6

Fig. 3-1302

Rear jogging plate home position

Fig. 3-1303

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November 2003 © TOSHIBA TEC

(4)
(5)
(6)

Measure the jogging width (standard at 317
mm).
Remove the processing tray.
Loosen the screw on the home position
sensor plate at the front.

Screw

Home position
sensor plate

Fig. 3-1304

(7)

Adjust the position of the front jogging plate
home position sensor (S6) with reference to
the index.

Sensor

A

B

EX. 1
If the width is 319 mm in step (2), the
difference from the standard is +2 mm, it
requires relocation of the sensor [3] in the
direction of arrow A by 2 mm.
EX. 2
If the width is 316 mm in step (2), the
difference from the standard is -1 mm; it
requires relocation of the sensor [3] in the
direction of arrow B by 1 mm.
Fig. 3-1305

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e-STUDIO3511/4511 ADJUSTMENT

3.13.2 Adjusting the angle of the jogging plate
(1)

Screw

Without removing the processing tray unit,
loosen the 2 mounting screws of the rear
jogging plate.

Rear jogging plate

Fig. 3-1306

(2)

Place several sheets of A4/LT paper on the
processing tray, and adjust the rear jogging
plate. (At this time, adjust the gap between
the paper and the front end of the rear
jogging plate so that it is 0 mm to 0.5 mm.)

0 mm to 0.5 mm
Paper
Screw

Butted

Rear jogging
plate

Fig. 3-1307

(3)

With reference to the rear jogging plate
adjusted in step (2), adjust the front jogging
plate in the same manner.

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November 2003 © TOSHIBA TEC

3.13.3 Adjusting the overlap of the sensor flag
If the overlap between the sensor and the flag is wrong for some reason, perform the following adjustment.
(1)
(2)

Jogging plate
adjusting plate

Remove the processing tray unit.
Loosen the mounting screw of the front/rear
jogging plate adjusting plate; then, move the
adjusting plate to the left and the right.

Adjusting plate

Screw

Screw

Jogging plate Adjusting plate
adjusting plate

Fig. 3-1308

(3)

Tighten the screw so that the overlap between
the flag of the front/rear jogging rack plate and
the sensor is 1.5 mm to 2.0 mm.

Sensor

Sensor flag

1.5 mm to 2.0 mm

Fig. 3-1309

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e-STUDIO3511/4511 ADJUSTMENT

3.13.4 Adjusting the tension of the stack processing motor belt
(1)
(2)

Remove the right inner cover and the rear
cover.
Remove the 2 mounting screws, and detach
the grip unit.

Grip unit

Screw

Screw

Fig. 3-1310

(3)

Screw

Loosen the screw on the tension arm plate.
(The tension arm plate will be pulled under
tension by the tension spring.)

Tension arm plate

Fig. 3-1311

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November 2003 © TOSHIBA TEC

(4)

Move the returning roller shaft to its lower limit
(the slack of a belt is lightly taken); then,
tighten the screw on the tension arm plate.

Screw

Tension arm
plate

Returning
roller shaft

Fig. 3-1312

(5)

Returning
roller shaft

Check to make sure that the returning roller
shaft moves smoothly.

Fig. 3-1313

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e-STUDIO3511/4511 ADJUSTMENT

3.13.5 Releasing the stack tray guide lever fixing plate
(1)
(2)
(3)
(4)
(5)

Remove the right inner cover and the rear
cover.
Remove the finisher control PC board, PC
board bracket and sensor PC board.
Remove the stack tray.
Remove the stack tray drive unit.
Place the stack tray guide lever fixing plate
so that it is in view through the hole in the
side plate (front, rear). Then remove the
fixing screw. (Perform the same for the front
and the rear.)

Screw

Note:

Stack tray guide lever
fixing plate

When removing the mounting screw, be sure to
hold the stack tray guide lever up from below.

Fig. 3-1314

Stack tray
guide lever
Fig. 3-1315

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November 2003 © TOSHIBA TEC

3.13.6 Adjustment of the upper tray angle
(1)

Remove the front cover.

Fig. 3-1316

(2)

Loosen the screw denoted with the arrow.

Fig. 3-1317

(3)

The tension becomes loose.
While pushing the bracket down, hold the tray
and move it up or down, to adjust the angle
so that the tray becomes parallel by a visual
check.

Fig. 3-1318

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e-STUDIO3511/4511 ADJUSTMENT

(4)

After the height adjustment, tighten the fixing
screw of the bracket.
Note:
If the fixing screw of the bracket is not fixed, the
belt is loosened which may cause a skipped tooth.

Fig. 3-1319

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November 2003 © TOSHIBA TEC

3.13.7 DIP switch functions
You can simulate various functions by setting the DIP switch (SW1) on the finisher controller PC board
appropriately.
„
1)
2)
3)

Initiating Operations
Remove any obstacles from the area of operation.
Set the DIP switch (SW1) as shown, and turn ON the power (so that LED1 will start to blink).
Press the pushing switch (SW2) twice to initiate the operation in question. (LED2 will remain on
during operation).
Setting

Item

ON

1

2

3

4

5

6

7

2

3

4

5

6

7

8

ON

1

2

3

4

5

6

7

8

ON

Delivery motor

The delivery roller rotates in a specific
speed.

• Press SW2 again.
• Turn OFF the joint

Stack processing

The stack delivery lever moves to its

sensor (S4).
• Turn OFF the joint

motor (stack
delivery lever)

home position and stops.

Stack processing
motor

The returning roller moves to the home
position and stops.

• Turn OFF the joint
sensor (S4).

When not at the The front jogging plate
moves to its home
home position

• Turn OFF the joint

(returning roller)
Front jogging plate
motor

1

2

3

4

5

6

7

8

When at the
home position

Rear jogging plate

ON

motor
1

2

3

4

5

6

7

3

4

5

6

7

1

2

3

4

5

6

7

• Turn OFF the joint
sensor (S4).

• Turn OFF the joint
sensor (S4).

The rear jogging plate
moves over a specific

• Turn OFF the joint
sensor (S4).
• Press SW2 again.

motor (up)

stops when the upper stack tray upper
limit sensor turns ON.

• Turn OFF the joint
sensor (S4).

Upper stack tray

The upper stack tray moves down and

• Press SW2 again.

motor (down)

stops when the lower stack tray lower
limit sensor turns ON.

• Turn OFF the joint
sensor (S4).

8

ON

moves over a specific
position and stops at

sensor (S4).

distance and stops.
The upper stack tray moves up and

Upper stack tray
2

position and stops.
The front jogging plate

position and stops.

8

ON

sensor (S4).

the home position.
When not at the The rear jogging plate
home position
moves to the home
When at the
home position

1

To stop

8

ON

1

Operation

8

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e-STUDIO3511/4511 ADJUSTMENT

Setting
ON

1

2

3

4

5

6

7

2

3

4

5

6

7

2

3

4

5

6

7

2

3

4

5

6

7

motor (up)

when the lower stack tray upper limit
sensor is turned ON.

• Turn OFF the joint
sensor (S4).

Lower stack tray
motor (down)

The lower stack tray moves down and
stops when the lower stack tray lower

• Press SW2 again.
• Turn OFF the joint

Stapler motor

limit sensor is turned ON.
The stapler motor stops after the stapling

sensor (S4).
• Press the stapler

operation.

safety switch (S14).
• Turn OFF the joint

8

ON

1

To stop
• Press SW2 again.

8

ON

1

Operation
The lower stack tray moves up and stops

8

ON

1

Item
Lower stack tray

Shipping position

The upper and lower stack trays move to

operation

the shipping position and stop.

sensor (S4).
• Turn OFF the joint
sensor (S4).

8

Note:
Perform the shipping position operation when the finisher is packed again.

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November 2003 © TOSHIBA TEC

3.14 Adjustment of the Finisher (MJ-1023/1024)
3.14.1 Adjusting the alignment position (Finisher unit)
Perform this adjustment after replacing the finisher controller PC board or when the alignment position
must be changed for some reason.
(1)
(2)

Remove the rear cover of the finisher unit.
Check that the power is OFF and set SW104 on the finisher controller PC board as follows
according to the paper used for adjustment.
ON

1

ON

2

3

4

5

6

7

8

1

A4 paper

2

3

4

5

6

7

8

LT paper
Fig. 3-1401

(3)
(4)

(5)
(6)

(7)
(8)
(9)

Turn ON the power.
Press SW103 on the finisher controller PC board.
• When SW103 is pressed, the swing guide opens and the alignment plate moves to prescribed
position.
Place ten sheets of A4/LT paper between the alignment plates and push them against the
stopper.
Press SW101 or SW102 on the finisher controller PC board and push the alignment plate against
the paper.
• When SW101 is pressed, alignment plate moves 0.42 mm forward.
• When SW102 is pressed, alignment plate moves 0.42 mm backward.
When adjustment is complete, remove paper and press SW103 on the finisher controller PC
board once to store the adjustment in memory.
Turn OFF all bits of finisher controller PC board SW104.
Turn OFF the power and install the rear cover of the finisher unit.

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e-STUDIO3511/4511 ADJUSTMENT

3.14.2 Adjusting the staple position (Finisher unit)
Perform this adjustment after replacing the finisher controller PC board or when the staple position must
be changed for some reason. This adjustment adjusts the front/rear stitches with A4/A4-R when the
paper used for adjustment is AB type and with LT/LT-R when the paper is INCH type.
(1)
(2)

Remove the rear cover of the finisher unit.
Check that the power is OFF and set SW104 on the finisher controller PC board as follows
according to paper/stitch position used for adjustment.
ON

1

ON

2

3

4

5

6

7

8

1

2

A4/front stitch
ON

1

2

3

4

5

6

7

8

1

5

6

7

8

2

3

4

5

6

7

8

7

8

7

8

A4-R/rear stitch

ON

ON

2

3

4

5

6

7

8

1

2

LT/front stitch

3

4

5

6

LT/rear stitch

ON

1

4

ON

A4-R/front stitch

1

3

A4/rear stitch

ON

2

3

4

5

6

7

8

1

LT-R/front stitch

2

3

4

5

6

LT-R/rear stitch
Fig. 3-1402

(3)
(4)

(5)

(6)

Turn ON the power.
Press SW103 on the finisher controller PC board.
• When SW103 is pressed, the swing guide opens and the alignment plate moves to prescribed
position.
Place a sheet of paper between the alignment plates. Push it against the stopper and push the
rear edge of the paper against the rear alignment plate. If the gap between the front alignment
plate and front edge of the paper is 1 mm or greater, stop the staple position adjustment and
repeat the staple position adjustment after completing alignment plate adjustment.
Press SW103 on the finisher controller PC board once to staple. However, remove the stapled
paper manually because the paper is not ejected. Press SW103 on the finisher controller PC
board once again.

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November 2003 © TOSHIBA TEC

(7)
(8)

Verify the staple position. If any adjustment is needed, proceed to the step 8). If no adjustment is
needed, proceed to the step 9).
Press SW101 or SW102 on the finisher controller PC board to adjust the staple position.
• When SW101 is pressed, the staple position shifts 0.49 mm to the front side.
• When SW102 is pressed, the staple position shifts 0.49 mm to the rear side.

Repeat the steps 5) to 7).
(9) After confirming that the staple position is adjusted correctly, place a sheet of paper between the
alignment plates and push it against the stopper and push the rear edge of the paper against the
rear alignment plate. Then press SW103 once. (Stapling is performed and the adjustment value
is stored in memory.)
• The staple position adjustment is completed.
(10) Turn OFF all bits of SW104 on the finisher controller PC board.
(11) Turn OFF the power and install the rear cover of the finisher unit.

November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 ADJUSTMENT

3.14.3 Adjusting the folding position (Saddle stitcher unit)
The folding position is adjusted by changing setting of bits 6 through 8 of SW504 on the saddle stitcher
controller PC board to match the stitching position (adjusting the distance over which the paper positioning
plate is moved to the folding position from the stitching position).
If you have replaced the saddle stitcher controller PC board, be sure to set the new SW504 so that the
settings will be the same as those on the old SW504. Perform this adjustment if, for any reason, you
must change the folding position.
(1)
(2)

Check that the power is OFF and separate the finisher from the host machine.
If the optional puncher unit is installed, remove it from the finisher.
Remove the PC board cover and set bits 1 through 4 of SW504 on the saddle stitcher controller
PC board as follows:
ON

1

2

3

4

5

6

7

8

Do not change bits 5 through 8.
Fig. 3-1403

(3)
(4)

Remove the rear cover, open the inlet cover of the saddle stitcher unit and tape the actuator of
inlet cover sensor (PI9) and inlet door switch (SW1).
Before inserting the paper, mark the top of the paper. You will be using two sheets of A3 or LD
paper.

Mark

A3/LD paper

Insert direction
Fig. 3-1404

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November 2003 © TOSHIBA TEC

(5)
(6)

Turn ON the power.
Press SW1 on the saddle stitcher controller PC board so that the feed motor (M1) starts to rotate.
(Press SW1 three seconds or more if LD paper is used.)
(7) Open the inlet cover and insert two sheets of paper. Push them in by hand until the front edge of
the sheets push against the paper positioning plate.
(8) Close the inlet cover.
(9) Press SW1 on the saddle stitcher controller PC board.
• The saddle stitcher unit will “stitch” the sheets, and fold and deliver the stack automatically.
(10) Measure the distance (L) between the stitching position and the folding position. Then perform
“positive width adjustment” or “negative width adjustment” to suit the relationship between the
stitching position and the folding position.
• If the stitching position is below the folding position, perform “positive width adjustment.”
• If the stitching position is above the folding position, perform “negative width adjustment.”
Positive Width Adjustment

Negative Width Adjustment

Mark

L

Folding position
Stitching position

Unit: mm
Example: If L is 1 mm, provide "+1 mm".

L

Mark

Stitching position
Folding position

Unit: mm
Example: If L is 0.5 mm, provide "-0.5 mm".
Fig. 3-1405

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e-STUDIO3511/4511 ADJUSTMENT

(11) Change the settings of bits 6 through 8 on SW504 referring to the following table.
• If the width adjustment is 0
The stitching position and the folding position match, requiring no change.
• If for “positive width adjustment”
Set SW504 so that the difference resulting from subtraction of the interval from the appropriate
setting in the table below is provided.
Example: If SW504 is currently set to +2 and the interval is +1 mm, set SW504 to reflect - 2.
• If for “negative width adjustment”
Set SW504 so that the sum resulting from addition of the interval from the appropriate setting
in the table below is provided.
Example: If SW504 is currently set to -1 and the interval is -0.5mm, set SW504 to reflect +1.
DIPSW1 bit settings

Setting

Bit 6
OFF

Bit 7
ON

Bit 8
ON

(in units of 0.5 mm)
+3

OFF
OFF

ON
OFF

OFF
ON

+2
+1

OFF
ON

OFF
OFF

OFF
ON

0
-1

ON
ON

ON
ON

OFF
ON

-2
-3

Do not use the following setting
Bit 6
Bit 7
Bit 8
ON
OFF
OFF

(12) Set SW504 bits 1 to 4 to OFF.

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November 2003 © TOSHIBA TEC

3.14.4 Fine adjustment of binding/folding position (Saddle stitcher unit)
The binding position/folding position can be adjusted in the following (05) codes.

Code
468-0

Paper size
A4-R / LT-R

468-1
468-2

B4
A3 / LD

Remarks
When the value increases, the binding/folding position shifts toward
the right page. (0.25mm/step)
Acceptable values: -14 to 14 (Default: 0)

Increase the adjustment value when the sheet of paper which has exited is "A".
Decrease the adjustment value when the sheet of paper which has exited is "B".
A: When the upper side of the folding
is longer than the lower side

B: When the upper side of the folding is
shorter than the lower side

← Paper feeding direction

← Paper feeding direction
Fig. 3-1406

3.14.5 Sensor output adjustment (Puncher unit)
Perform this adjustment when replacing the punch controller PC board, transmittance sensor (photosensor
PC board/LED PC board), or deflection sensor (scrap full detector PC board unit).
(1)
(2)

Check that the power is OFF and then remove the rear cover of the puncher.
Set SW601 on the punch controller PC board as shown below.
ON

1

2

3

4

Fig. 3-1407

(3)
(4)

(5)
(6)

Turn ON the power.
Press SW602 on the punch controller PC board. Sensor output is adjusted automatically when
the switch is pressed.
• Adjustment is complete if LED601 and LED602 on the punch controller PC board blinks
alternately.
Press SW602 or SW603 on the punch controller PC board to end the adjustment mode and set
all bits of SW601 to OFF.
Turn OFF the power.

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e-STUDIO3511/4511 ADJUSTMENT

3.14.6 Registering the number of punch holes (Puncher unit)
This operation registers which puncher unit is attached to the IC on the punch driver PC board so that
the puncher unit can be identified by the finisher. For this reason, this operation must be performed
when the punch driver PC board has been replaced.
(1)
(2)

Check that the power is OFF and then remove the rear cover of the puncher.
Set SW601 on the punch controller PC board as shown below.
ON

1

2

3

4

Fig. 3-1408

(3)
(4)

(5)

(6)
(7)

Turn ON the power.
Press SW602 on the punch controller PC board to select the number of punch holes.
• The items in the following table are displayed repeatedly from top to bottom each time SW602
is pressed.
Number of punch holes
2 hole (E)

LED601/LED602
Blinks 1 times per cycle

2/3 hole (N)
4 hole (F)

Blinks 2 times per cycle
Blinks 3 times per cycle

4 hole (S)

Blinks 4 times per cycle

Press SW603 on the punch controller PC board. The number of punch holes is registered to the
punch controller PC board each time the switch is pressed.
• Registration is complete if LED601 and LED602 on the punch controller PC board blinks
alternately.
Press SW602 or SW603 on the punch controller PC board to end the adjustment mode and set
all bits of SW601 to OFF.
Turn OFF the power.

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November 2003 © TOSHIBA TEC

3.15 Key Copy Counter (MU-8, MU-10)
To make a key copy counter available, the following 2 components must be installed to the equipment.

Key copy counter
MU-8

Counter socket
MU-10

Fig. 3-1501


(1) Take off the right upper cover.
(2) Open the bypass tray, ADU, jam access
cover and fuser unit cover. Take off the IH
terminal cover.
(3) Take off the right rear cover, and cut open
the window for the key copy counter.

Right upper cover

IH terminal
cover
Right rear cover
Fig. 3-1502

(4)

Pull out the harness connector from the hole
of the machine frame, and cut the short
harness of the connector. (Treat the cut
harness properly to avoid it causing a short
circuit with the machine frame.) Then,
disconnect the dummy connector.
Harness connector

Dummy connector
Fig. 3-1503

November 2003 © TOSHIBA TEC

3 - 89
04/09

e-STUDIO3511/4511 ADJUSTMENT

(5)

(6)
(7)

Harness connector

Connect the connector of the counter socket
to the harness connector of the equipment
side.
Install the counter socket to the machine frame
with two M3 screws.
Reattach the covers.

Counter socket

Screw
Fig. 3-1504

(8)

Insert the key copy counter with its arrow mark
pointing the rear side of the equipment.
Key copy counter

Fig. 3-1505

(9)

Key in the value “3” in the setting mode (08222).

e-STUDIO3511/4511 ADJUSTMENT

3 - 90

November 2003 © TOSHIBA TEC

3.16 Adjustment of Transfer Belt Deviation
3.16.1 Outline
If any transfer belt deviation (See 3.16.2) occurs when the equipment is installed, moved to another
place or the transfer belt is replaced, perform this adjustment.
3.16.2 Transfer belt deviation
Transfer belt deviation means that the transfer belt is not in the following normal condition. Check the
equipment and if the transfer belt does not conform to the conditions described below, perform the
adjustment according to the adjustment procedure of 3.16.3.
(1)

Open the 2nd transfer unit and check the gaps between both ends of the transfer belt and the
regulation plates. They should be 0.2 mm or more.

0.2mm or more

0.2mm or more

Fig. 3-1601

(2)

The gaps remain the same after the transfer belt has been rotated for 3 minutes or more. (The
belt should not be dislocated to the front or rear side.)

November 2003 © TOSHIBA TEC

3 - 91
05/03

e-STUDIO3511/4511 ADJUSTMENT

3.16.3 Adjustment procedure
(1)
(2)
(3)
(4)

Check if there is no abnormality in the
installation of the equipment.
Take off the drum cleaner unit.
Take off the black developer unit.
Turn the releasing lever clockwise to lower
the transfer belt unit.

Fig. 3-1602

(5)

Tighten 2 screws that were loosened when
the drum cleaner unit was taken off.

Fig. 3-1603

(6)

Tighten 2 screws.

Fig. 3-1604

e-STUDIO3511/4511 ADJUSTMENT

3 - 92
05/03

November 2003 © TOSHIBA TEC

(7)
(8)

Loosen 2 screws that were tighten in step
(6).
Loosen 1 screw and turn the adjustment
fixing bracket in the direction of an arrow.

Fixing bracket

Fig. 3-1605

(9)

Turn the adjustment screw. Since this is a hex-head screw, turn it based on each face of the hex
head.
• If the transfer belt contacts with the rear regulation plate or the gap between the transfer belt
and the rear regulation plate is less than 0.2 mm, rotate the adjustment screw clockwise
(viewing from below) five-sixth turn.

Less than 0.2mm

Adjustment screw

Fig. 3-1606

November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 ADJUSTMENT

• If the transfer belt contacts with the front regulation plate or the gap between the transfer belt
and the rear regulation plate is less than 0.2 mm, rotate the adjustment screw counterclockwise (viewing from below) five-sixth turn.

Less than 0.2mm

Adjustment screw

Fig. 3-1607

Note:
• Do not rotate the adjustment screw counterclockwise (viewing from below) 2.5 turns or more.
The screw may come off.
• Before turning the adjustment screw, make a mark on the reference face and a note of the
turning direction of the screw and the number of turning faces. These preparations make the
adjustment efficient.
• To readjust the screw according to the result of step (13), follow the turns in the list blew.
Number of adjustment
Number of turns

e-STUDIO3511/4511 ADJUSTMENT

1st
5/6 turn

Readjustment
Result A
Result B

3 - 94
05/03

2nd

3rd

5/6 turn
2/6 turn

5/6 turn
1/6 turn

4th
1/6 turn

November 2003 © TOSHIBA TEC

(10) Turn the adjustment screw fixing bracket in
the direction of an arrow and tighten 1
screw.

Fig. 3-1608

Note:
Install the fixing bracket so that the adjustment
screw is caught by the fixing bracket. (The side
face of the fixing bracket and the screw head
become parallel.)

Fig. 3-1609

(11) Tighten 2 screws.

Fig. 3-1610

(12) Close all covers and drive the main motor for 3 minutes to stabilize the transfer belt.
• While pressing the [0] and [3] button, turn the power ON.
• Key in the code [103] and press the [START] button. (The main motor rotates.)
• Key in the code [151] 3 minutes later and press the [START] button. (The main motor stops.)

November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 ADJUSTMENT

(13) Open the 2nd transfer unit cover to check the transfer belt deviation. (See 3.16.2)
After the checking, continue the adjustment according to the following items A to C.
• Result A
The direction of the transfer belt deviation is the same as before the adjustment and the gap is
0.2 mm or less:
Return to step (7) to readjust it. If the same result is obtained after adjusting it 3 times, replace
the transfer belt unit.
• Result B
The direction of the transfer belt deviation moves to the opposite side and the gap is 0.2 mm
or less:
Return to step (7) to readjust it. The rotation amount of the adjustment screw should be twosixth turn because the one in step (9) is for the 2nd adjustment. If the adjustment is performed
3 times or more, it should be one-sixth turn.
• Result C
Neither Result A nor B:
Go to the next step (14).
(14) Install the drum cleaner unit and the black developer unit (do not connect 2 connectors of the
black developer unit), and then perform step (12).
Note:
Be sure to disconnect 2 connectors of the black developer unit in advance.
(15) Open the 2nd transfer unit cover to check the transfer belt deviation. (See 3.16.2)
If no problem is found, go to step (16).
If any problem is found, perform steps (2) to (11) and (14). At this time, the rotation amount of the
adjustment screw should be one-sixth turn.
(16) Connect the connector of the black developer unit and install all covers to complete the
adjustment.

e-STUDIO3511/4511 ADJUSTMENT

3 - 96
05/03

November 2003 © TOSHIBA TEC

4. PREVENTIVE MAINTENANCE (PM)
4.1 PM Support Mode
4.1.1 General description
The timing for the parts replacement usually depends on the number of output pages / develop counts
after they were replaced before. However, the life span of them changes depending on the general
use of users and the environment in which the equipment is placed. Therefore, it is necessary to
consider not only the number of output pages but also the drive counts when deciding the timing for
the parts replacement in order to utilize the parts and materials effectively.
In addition, the drum rotates 4 times at color modes to transfer the images of 4 colors on the transfer
belt, overlaying one after another. Therefore, the number of output pages is counted as “4” for 1 page
for printing at color mode.
This equipment has the PM support mode, which makes it possible to see the general use of each
part (the number of output pages, develop counts and drive counts) and replacement record and to do
a counter clearing operation more efficiently when replacing.
The replacement record can be printed out in the list printing mode (9S-103).
4.1.2 Operational flow and operational screen
(1) Operational flow
PM support mode activated
[6]+[START]+[POWER]ON
[RETURN] pressed

[2]

[START]

Main screen

Main unit chosen
[SUB UNIT] pressed

Main unit list displayed
[RETURN]
pressed

[CANCEL] pressed

Main unit chosen
[RESET]

Sub screen
Sub unit list displayed

Clear finished

Clear screen
Counter clear
confirmation displayed

[CANCEL]
pressed
Sub unit chosen
[RESET] pressed

[INITIALIZE]
pressed
Clear finished
Counter clear performed

* The screen goes back to the main screen when the counter clear is performed or the [CANCEL] button is
pressed after moving from the main screen, while it goes back to the sub screen after moving from the sub
screen.
Fig. 4-101

November 2003 © TOSHIBA TEC

4-1

e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

(2)
(a)

Operational screen
Main screen

10

9

1

2

3

4

5

6

7

8

Fig. 4-102

Displaying of the main unit name
Back to the PM support mode activation screen
Clearing of the chosen unit counters (all the sub unit (parts) counters belonging to that unit)
All counters are cleared when the unit is not selected
Moving to the sub screen
Moving to the next/previous page
Displaying of the standard number of output pages / develop counts (x1,000) to replace the
unit parts
Displaying of the present drive counts (x1,000)
“∗” is displayed next to the present number when the number of drive counts has exceeded
its PM standard number.
Displaying of the standard number of drive counts (x1,000) to replace the unit parts
Displaying of the present number of output pages/develop counts (x1,000)
When there are differences among the sub units (parts), “_” is displayed and “CHECK
SUBUNIT” is displayed at the top
“∗” is displayed next to the present number when the number of output pages or develop
counts has exceeded its PM standard number.
Displaying of the number of output pages / develop counts (Page/D. cnt), drive counts (Cnt.)
and previous replacement date (Chg.) for a chosen unit
When the replacement date for the sub unit is different, press the [SUB UNIT] button to
move to the sub screen and see each information, otherwise information is not displayed
Notes:
1. “—” is always displayed at the drive counts section for the reversing automatic document
feeder (RADF) and feed unit.
2. “—” is displayed at the numeric section for the paper source which is not installed since the
paper source is different depending on the structure of options.
e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

4-2

November 2003 © TOSHIBA TEC

(b)

Sub screen

9

1

2

3

4

5

6

7

8

Fig. 4-103

Displaying of the sub unit (parts) name
Back to the main screen
Clearing of the chosen sub unit (parts) counters
Moving to the next/previous page
Displaying of the present number of output pages / develop counts (x1,000)
“∗” is displayed next to the present number when the number of output pages or develop
counts has exceeded its PM standard number.
Displaying of the standard number of output pages / develop counts (x1,000) to replace the
sub unit (parts)
Displaying of the present drive counts (x1,000)
“∗” is displayed next to the present number when the number of drive counts has exceeded
its PM standard number.
Displaying of the standard number of drive counts (x1,000) to replace the sub unit (parts)
Displaying of the number of output pages, develop counts and drive counts and previous
replacement date for a chosen sub unit

November 2003 © TOSHIBA TEC

4-3

e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

(c)

Clear screen

1
Fig. 4-104

When the [INITIALIZE] button is pressed, “Present number of output pages/develop counts”
and Present driving counts” are cleared and “Previous replacement date” is updated.
(3)

Access tree
Note:
The name inside [ ] is displayed on the LCD screen.
Main screen

Sub screen

Drum/cleaner unit
[CLEANER/DRUM]

Drum [DRUM]
Drum cleaning blade [DRUM BLADE]
Drum cleaner brush [DRUM BRUSH]

Main charger unit
[MAIN CHARGER]

Main charger grid [GRID]
Main charger wire [MAIN CHARGER WIRE]
Main charger wire pad [WIRE CLEANING PAD]

Ozone filter
[FILTER]

Ozone filter [OZONE FILTER]

Black developer unit
[BLACK DEVELOPER]

Developer material K [BLACK DEVELOPER]

Color developer unit
[COLOR DEVELOPER]

Developer material Y [YELLOW DEVELOPER]
Developer material M [MAGENTA DEVELOPER]
Developer material C [CYAN DEVELOPER]

Transfer belt unit
[1st TRANSFER]

1st transfer roller [1st TRANSFER ROLLER]
Transfer belt [TRANSFER BELT]
Transfer belt cleaning blade [BELT BLADE]

2nd transfer roller unit
[2nd TRANSFER]

2nd transfer roller [2nd TRANSFER ROLLER]

e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

4-4

November 2003 © TOSHIBA TEC

Fuser unit
[FUSER]

Fuser belt [FUSER BELT]
Pressure roller [PRESS ROLLER]
Oil roller [OIL ROLLER]
Cleaning roller [CLEANING ROLLER]
Separation finger [PRESS ROLLER FINGER]
Fuser belt guide [BELT GUIDE]
Scraper [PRESS ROLLER SCRAPER]

Upper drawer
[1st CST.]

Pickup roller [PICK UP ROLLER(1st CST.)]
Feed roller [FEED ROLLER(1st CST.)]
Separation roller [SEP ROLLER(1st CST.)]

Lower drawer
[2nd CST.]

Pickup roller [PICK UP ROLLER(2nd CST.)]
Feed roller [FEED ROLLER(2nd CST.)]
Separation roller [SEP ROLLER(2nd CST.)]

Bypass unit
[SFB]

Pickup roller [PICK UP ROLLER(SFB)]
Feed roller [FEED ROLLER(SFB)]
Separation roller [SEP ROLLER(SFB)]

RADF
[RADF]

Pickup roller [PICK UP ROLLER(RADF)]
Feed roller [FEED ROLLER(RADF)]
Separation roller [SEP ROLLER(RADF)]

LCF
[LCF]

Pickup roller [PICK UP ROLLER(LCF)]
Feed roller [FEED ROLLER(LCF)]
Separation roller [SEP ROLLER(LCF)]

PFP upper drawer
[3rd CST.]

Pickup roller [PICK UP ROLLER(3rd CST.)]
Feed roller [FEED ROLLER(3rd CST.)]
Separation roller [SEP ROLLER(3rd CST.)]

PFP lower drawer
[4th CST.]

Pickup roller [PICK UP ROLLER(4th CST.)]
Feed roller [FEED ROLLER(4th CST.)]
Separation roller [SEP ROLLER(4th CST.)]

Note:
When the counter value of any of the pickup roller, feed roller and separation roller in each unit is
reset, the value of the feeding retry counter is also reset simultaneously. When the [RESET] button
is pressed after selecting the feed unit in the Main Screen, the value of the feeding retry counter is
also reset simultaneously.
The feeding retry counter:
- Upper drawer
- Lower drawer
- PFP upper drawer
- PFP lower drawer
- Bypass unit
- LCF

November 2003 © TOSHIBA TEC

Reset the feeding retry counter
Reset the feeding retry counter
Reset the feeding retry counter
Reset the feeding retry counter
Reset the feeding retry counter
Reset the feeding retry counter

4-5
04/05

(08-1390)
(08-1391)
(08-1392)
(08-1393)
(08-1394)
(08-1395)

e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

4.1.3 Work flow of parts replacement
The timing for the parts replacement usually depends on the number of output pages / develop counts
after they were replaced before. However, its drive counts is also to be considered when replacing the
parts. Even if the number of output pages has reached the level of replacement, for instance, the part
may still be usable with its drive counts not reaching the specified drive counts. On the other hand, the
part may need replacement even if the number of output pages has not reached the level of replacement
with its driving time exceeding the specified drive counts. The life span of some parts such as feed roller
is heavily dependent on the number of output pages rather than the drive counts.
The following work flow diagram shows how to judge the timing of replacement with the number of output
pages and the drive counts.
The number of output pages is counted as “4” for 1 page for printing at color modes. This “4” is “develop
counts”.
Example 1:
When the number of output pages has reached the specified level
• The parts in RADF
• The parts in feeding system

Replace the part.

•The parts in the drum/cleaner unit
• The parts in the transfer belt unit
• The parts in the 2nd transfer unit
• Developer material
• The parts in the fuser unit
Check the drive counts at PM
support mode.
Does it exceed the specified
drive counts?

Yes

Replace the part.

No
The part is still usable.

Replace the part after the drive counts
has reached the specified count.
Fig. 4-105

Example 2:
When the image failure occurred before the number of output pages has reached the specified level
Check the drive counts of all parts at PM support mode.
Yes

Does it exceed the specified drive count?

Replace the part.

No
Check the part and equipment according to the “TROUBLESHOOTING”.
Fig. 4-106

e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

4-6

November 2003 © TOSHIBA TEC

4.2 General Descriptions for PM Procedure
(1)

Preparation
a. Ask the user about the current conditions of the equipment and note them down.
b. Before starting maintenance, make some sample copies and store them.
c. See the replacement record and check the parts to be replaced in the PM support mode (6S2) or list printing mode (9S-103).
6S-2 : [6]+[START]+[POWER]ON g [2] g [START]
9S-103 : [9]+[START]+[POWER]ON g [103] g [START]
PM SUPPORT CODE LIST
10-20-'03 11:28
UNIT

DRUM
DRUM
DRUM
GRID
MAIN
WIRE

BLADE
BRUSH
CHARGER WIRE
CLEANING PAD

OUTPUT PAGES/
DEVELOP COUNTS

PM OUTPUT PAGE/
DEVELOP COUNTS

DRIVE COUNTS

PM DRIVE COUNTS

22220
22220
22220
22220
22220
22220

200000
200000
200000
200000
200000
200000

30948
30948
30948
30948
30948
30948

320000
320000
320000
320000
320000
320000

Fig. 4-201

(2)
(3)

d. Turn OFF the power and make sure to unplug the equipment.
Perform a preventive maintenance using the following checklist and illustrations. Refer to the
Service Manual if necessary.
Plug in the equipment after the maintenance has been finished. Then turn ON the power and
make some copies to confirm that the equipment is working properly.

4.3 Operational Items in Overhauling
Overhaul each equipment with the following timing.
• e-STUDIO3511: When the number of develop counts has reached 360,000 or 2.5 years have passed
form the start of use (Whichever is earlier.)
• e-STUDIO4511: When the number of develop counts has reached 450,000 or 2.5 years have passed
form the start of use (Whichever is earlier.)
(1)
(2)
(3)
(4)
(5)

Replace all the supplies.
Check the components in the drive section (gears, pulleys, timing belts, etc.). Replace them with
new ones if they are damaged.
Check all the adhesives such as tape and Mylar if they are damaged or have become unstuck.
Replace them with new ones if necessary.
Check the performance of all the switches and sensors. Replace them with new ones if necessary.
Clean inside the equipment thoroughly.

November 2003 © TOSHIBA TEC

4-7

e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

4.4 Preventive Maintenance Checklist
Symbols used in the checklist
Cleaning
A

Clean with alcohol

Lubrication

Replacement

L

Launa 40

The number of sheets

After cleaning

Coating

or developments

or replacement,

Serial No.

SI

Silicon oil

consumed before

confirm there is

Inspector’s

replacement

no problem.

Clean with soft pad,
cloth or vacuum cleaner

W1 White grease

Operation check

(Molykote X5-6020) (Value x 1,000)
W2 White grease

Replace if deformed

(Molykote HP-300)

or damaged

Date
User name

name
Remarks

AV Alvania No.2
FL Floil
(GE-334C)

[Preventive Maintenance Checklist]
Notes:
1. Perform cleaning and lubricating in every 120,000 output pages for e-STUDIO3511, and every 150,000
output pages for e-STUDIO4511. Lubricate the replacement parts following to the replacement cycle.
Exceptionally, the lubrication for the drum unit, main charger, color developer unit and 1st transfer
unit must follow the PM cycle of each unit.
2. Values under “Replacement” indicate the replacement cycle for e-STUDIO3511/e-STUDIO4511.
(KS= x 1,000 sheets, KD= x 1,000 developments)
3. The replacement cycle of the parts for the charge, development and 1st transfer in copying process
is not indicated by the number of output pages (sheet), but the develop counts (development). The
number of output pages is counted as “4 developments” for 1 page for printing at color mode, and “1
development” at black-and-white mode.
4. The replacement cycle of the parts in the feeding section equals to the number of sheets fed from
each paper source.
5. Be careful not to put oil on the rollers, belts and belt pulleys when lubricating.
A. Scanner
Items to check
A1. Original glass
A2. ADF original glass
A3. Mirror-1
A4. Mirror-2
A5. Mirror-3
A6. Reflector
A7. Lens
A8. Exposure lamp
A9. Automatic original detection sensor
A10. Slide sheet (front and rear)

Cleaning

Lubrication

Replacement
(KS)

Operation
check

Parts list


or A

Remarks
*a1
*a1

or A

B. Laser unit
Items to check

Cleaning

Lubrication

Replacement
(KS)

Operation
check

Parts list


Remarks

B1. Slit glass
e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

4-8
04/05

November 2003 © TOSHIBA TEC

C. Feed unit
Items to check
C1.
C2.
C3.
C4.
C5
C6.
C7.
C8.

Pickup roller
Feed roller
Separation roller
Transport roller
Paper guide
Drive gear (tooth face and shaft)
GCB bushing bearing
One side of the plastic bushing to
which the shaft is inserted
C9. Registration roller
C10. Paper dust removal brush

Cleaning

Lubrication

Replacement
(KS)

AV, V2

80/80
80/80
80/80

Operation
check

Parts list

P18-I20
P18-I24
P18-I5

Remarks

*c1

A
W1
L
W1

*c2

A
*c3

D. Automatic duplexing unit
Items to check

Cleaning

D1. Transport roller (upper, middle and
lower)
D2. One side of the GCB bushing to
which the shaft is inserted
D3. One side of the plastic bushing
to which the shaft is inserted
D4. Paper guide

A

Replacement
(KS)

Operation
check

Parts list


Remarks

Lubrication

Replacement
(KS)

Operation
check

Parts list


Remarks

AV, W2

80/80
80/80
80/80

Lubrication

L
W1
W

E. Bypass feed unit
Items to check
E1.
E2.
E3.
E4.
E5.
E6.
E7.

Pickup roller
Feed roller
Separation roller
Bypass tray
Drive gear (shaft)
GCB bushing bearing
Transport roller

Cleaning

P22-I26
P22-I37
P21-I1

*e1

W1
L
A

F. Main charger
Items to check
F1.
F2.
F3.
F4.
F5.

Cleaning

Lubrication

Main charger case
Main charger wire
Contact point of terminals
Charger wire cleaning pad
Main charger grid

November 2003 © TOSHIBA TEC

4-9
04/02

Replacement
(KD)

Operation
check

Parts list


160/200

P28-I15

160/200
160/200

P28-I12
P28-I21

Remarks
*f1
*f1

e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

G. Drum/Cleaner related section
Items to check

Cleaning

Lubrication

G1. Photoconductive drum

Replacement
(KD)
160/200

Operation
check

Parts list

P103-I1

Remarks
Refer to
Chapter 4.8.2.

G2.
G3.
G4.
G5.
G6.
G7.
G8.
G9.

Drum shaft
Whole cleaner unit
Drum cleaning blade
Drum cleaner brush
Recovery blade
Used toner auger drive section
Discharge LED
Ozone filter

160/200
160/200

P32-I34
P32-I29

160/200

P14-I50

*g1
*g1
*g2

W1

Note: Check the color deviation after replacing G1 and G4.
H. Toner bag
Items to check

Cleaning

Lubrication

H1. Toner bag

Replacement
(KD)
50/50

Operation
check

Parts list


Remarks

P103-I6

I. Black developer unit
Items to check
I1.
I2.
I3.
I4.
I5.
I6.
I7.
I8.

Whole black developer unit
Black developer unit drive section
Developer material (K)
Front shield
Oil seal (6 pcs.)
Guide roller
Toner cartridge drive gear
Side shield

Cleaning

Lubrication

Replacement
(KS)

Parts list


Remarks

120/150

P103-I2

*i1

360/450

P34-I3, 15

*i2

Operation
check

W1

AV
or A

e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

W1

4 - 10
04/10

November 2003 © TOSHIBA TEC

J. Color developer unit / Revolver unit
Items to check
J1. Whole color developer unit
(Y, M and C)
J2. Color developer unit drive section
(Y, M and C)
J3. Developer material (Y, M, and C)
J4. Front shield (Y, M and C)
J5. Oil seal (4 pcs. for each color)
J6. Guide roller (Y, M and C)
J7. Toner cartridge drive gear
(Y, M and C)
J8. Revolver drive gear
J9. Color auto-toner sensor
J10. Side shield
J11. Polarity adjustment plate
J12. Color toner cartridge sensor
J13. Front bearings of mixers

Lubrication

Cleaning

Replacement
(KS)

Operation
check

Parts list


Remarks

30/37.5

P103-I3

*j1

360/450

P33-I4, 14

*j2

W1

AV
or A
W1
W1
AV

*j3

FL
AV

P36-I104
P33-I12

360/450

*j4
*j5
*j6

K. Transfer belt unit
Items to check
K1.
K2.
K3.
K4.
K5.
K6.
K7.

Transfer belt
1st transfer roller
Transfer belt drive roller 1
Transfer belt drive roller 2
Transfer belt cleaning blade
Image quality sensor
Transfer belt home position sensor
(2 pcs.)
K8. Transfer belt recovery blade
K9. Paper clinging detection sensor
K10. Blade seal (front side)
K11. Blade seal (rear side)
K12. Tape

Lubrication

Cleaning

Replacement
(KD)
480/600
480/600

Operation
check

Parts list


Remarks

P30-I34
P30-I17

A
A

*k1
*k1
160/200

P31-I11
*k2
*k3
*k4

160/200
160/200
160/200

P31-I8
P31-I41
P31-I31

Note: Check the color deviation after replacing K1, K2 and K5.
L. 2nd transfer roller unit
Items to check

Lubrication

Cleaning

L1. 2nd transfer roller
L2. Paper guide
L3. Washer

Replacement
(KS)

Operation
check

Parts list


240/300

P13-I30

240/300

P13-I49

Remarks

*l1

Note: Check the color deviation after replacing L1.

November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

M. Fuser unit
Items to check
M1.
M2.
M3.
M4.
M5.
M6.
M7.
M8.
M9.
M10.
M11.

Fuser belt
Pressure roller
Separation finger
Oil roller
Cleaning roller
Thermistor (3 pcs.)
Fuser unit drive gear
Exit roller
Fuser belt guide
Separation roller
Scraper

Cleaning

Lubrication

Replacement
(KS)

Operation
check

120/150
120/150
120/150
120/150
120/150

Parts list


Remarks

P40-I1
P39-I5
P39-I25
P40-I34
P40-I23

*m1

A

*m2
W1

A
120/150

P41-I18

120/150

P39-I55

W2

*m3

N. RADF (MR-3015)
Items to check
N1. Pickup roller
N2. Feed roller
N3. Separation roller
N4. Original length sensor
N5. Registration roller
N6. 1st small roller
N7. 2nd small roller
N8. Read sensor
N9. Read guide
N10. Read roller
N11. 3rd small roller
N12. 4th small roller
N13. Reverse sensor
N14. Exit roller
N15. Reverse roller
N16. Platen sheet

Cleaning

Lubrication

Replacement
(KS)
120/120
120/120
120/120

Operation
check

Parts list


Remarks

P8-I26
P8-I25
P6-I6

A
A
A

A
A
A
A
A
or A

e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

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November 2003 © TOSHIBA TEC

O. PFP (KD-1011)

O1.
O2.
O3.
O4.

Items to check

Cleaning

Pickup roller (upper/lower)
Feed roller (upper/lower)
Separation roller (upper/lower)
Drive gear (tooth face)

A
A
A

Lubrication

AV, W2
W1

Replacement
(KS)

Operation
check

80/80
80/80
80/80

Parts list

P5-I29
P5-I26
P5-I12

Remarks

*o1

P. LCF (KD-1012)
Items to check
O1.
O2.
O3.
O4.

Pickup roller
Feed roller
Separation roller
Drive gear (tooth face)

November 2003 © TOSHIBA TEC

Cleaning

Lubrication

A
A
A

Replacement
(KS)
160/160
160/160
160/160

Operation
check

Parts list


Remarks

P4-I30
P4-I28
P5-I12

W1

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e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

A2 A4 A5

J9

A8 A6

A3

A1

K12
A9
K11
K10 K4 K7 K2 G5
K5
G1
G6

J12
J1
J3
J4
J5
J10
J11
J13

A7

A10

D1
M8

M1 M3

M2

M11
D4

G3

M5
G7 M4
G4
M6

L2
G9
K7
D1

K9

K3
L1
L3

K6

C9, C10
D1
E7
E1
I1
I3
I4
I5
I8

E4

E2
E3
C4
C2
C3

F5

F2
F4

F1 G8
F3

K1

B1

C1

C4
C2
C3

C5

Fig. 4-202 Front side

e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

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05/03

November 2003 © TOSHIBA TEC

N5

N4

N2

N3 N1

N9 N10 N11 N12

N13

N14

N6
N8
N7

N15

N16

Fig. 4-203 Reversing Automatic Document Feeder (RADF)

O1

O2

O3

O2
O3

O1
Fig. 4-204 Paper Feed Pedestal (PFP)

P1

P2

P3

Fig. 4-205 Large Capacity Feeder (LCF)

November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

Remarks “*” in the Preventive Maintenance Check List
*a1.

Original glass, ADF original glass
Clean both sides of the original glass and ADF original. Make sure that there is no dust on the
mirrors-1, -2, -3 and lens after cleaning. Then install the original glass and ADF original glass.
Note:
Make sure that there is no fingerprints or oil staining on part of the original glass on where the
original scale is mounted since the shading correction plate is located below the scale to be
scanned.

*c1, o1. Separation roller (Feed unit, PFP)
Apply an even coat of grease (Alvania No.2) to all round the inside of the spring.
When replacing the separation roller, apply adequate amount of white grease (Molykote
HP-300) on the places of the holder shown in the figure (4 places).
Note:
Make sure that the grease does not adhere to the roller surface. Wipe it off with alcohol if
adhered.

Apply white grease

Apply grease on the
inner surface

Fig. 4-206

*c2.

Fig. 4-207

Drive gears in the paper feeding section (teeth of gears and shafts)
Apply some white grease (Molykote X5-6020) to the teeth of gears and shafts of the drive gears.
Note:
Make sure that oil is not running over or scattered around as the gear is rotated coming into the
clutch after applying molykote to the gear which is located near the clutch. The quantity of
molycote should be smaller than that to be applied to the other parts.

e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

4 - 16

November 2003 © TOSHIBA TEC

*c3.

Install the 2nd transfer front guide after the cleaning of the paper dust removal brush.
Push the 2nd transfer front guide to the transfer belt unit and fix it securely as shown in the
figure below.

Fig. 4-208

*e1.

Separation roller (SFB)
Apply an even coat of grease (Alvania No.2) to all round the inside of the spring.
When replacing the separation roller, apply adequate amount of white grease (Molykote
HP-300) on the places of the holder shown in the figure (4 places).
Note:
Make sure that the grease does not adhere to the roller surface. Wipe it off with alcohol if
adhered.

Apply grease on the
inner surface

Apply white grease

Fig. 4-209

November 2003 © TOSHIBA TEC

Fig. 4-210

4 - 17

e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

*f1.

Main charger case / Main charger wire
Clean the main charger case and wire with a cloth soaked in water and squeezed tightly, and
then wipe them with a dry cloth.
Note:
Be careful of the following when attaching a new wire (length: 373 mm).
• Insert the wire securely into the V-grooves of the front and rear sides.
• Do not twist the wire.
• Do not touch the wire with your bare hand.

*g1.

Drum cleaning blade / Drum cleaner brush
Since the edge of the blade is vulnerable and can be easily damaged by factors such as the
adherence of paper dust. Replace the cleaning blade and brush with new ones if poor images
are copied due to the damaged blade regardless of the number of output pages which have
been made.

*g2.

Recovery blade
Replace the recovery blade regardless the number of output pages if the edge of the blade get
damaged.

*i1, j1.

Developer material
After replacing the developer material, be sure to perform the auto-toner adjustment and then
image quality control initialization (
Chapter 3.2 ).

*i2.

Oil seal (Black developer unit)
Mixer unit (Shafts of mixers-1 & -2)
Developer sleeve

4 pcs.
2 pc.

Oil seal (Color developer unit)
Mixer unit (Rear side of mixers-1 & -2)
Developer sleeve

2 pcs.
2 pc.

*j2.

Note:
1. Lubricate the oil seal only when the oil seal is replaced.
2. When exchanging the oil seal of the color developer unit, replace “j6. Front bearings of
mixers” at the same time.
During replacement, coat the oil seal with grease (Alvania No.2).
(1) Push in a new oil seal parallel to the mounting hole
section of the developer frame or outside of the nozzle
mixer.
* Pay attention to the direction in which the oil seal is
attached. (See figure on right.)
(2) Apply an even coat of grease to the inside of the oil
seal.
• Amount: About two small drops
(3) Wipe off any grease exuded from the inside.

Developer frame
(Nozzle mixer)
Outside

Inside

Grease

Oil seal

Fig. 4-211

e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

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05/03

November 2003 © TOSHIBA TEC

*j3.

Color auto-toner sensor
The head of color auto-toner sensor is to be cleaned with a cotton swab or soft cloth with
sufficient alcohol filled in. The reference plate is to be cleaned by blowing off the adhered toner
with an air-spray type cleaner such as a blower brush or an air duster.
During replacement, coat the shaft of sensor shutter with the grease (Alvania No.2).
Color auto-toner
sensor unit

Color auto-toner
sensor unit

Head of color auto-toner sensor

Reference plate

Fig. 4-212

Note:
Never clean the reference plate by touching it directly (e.g. brushing away the dust) since the
surface of reference plate will be scratched.
*j4.

Polarity adjustment plate
Apply two-rice-grain-amount of FLOIL (GE-334C) to the polarity adjustment plate (feeding terminal).

Fig. 4-213

*j5.

Color toner cartridge sensor
Perform the cleaning of the surface of the color toner cartridge sensor when you replace the
color developer unit (e-STUDIO3511: 30,000 sheets / e-STUDIO4511: 37,500 sheets).

*j6.

Front bearings of mixers
When exchanging the oil seals (rear side of mixer-1 and -2) of the color developer unit, replace
the front bearings of mixer-1 and -2 at the same time. Since the oil seal is attached to the front
bearings of mixer-1 and -2, apply grease when replacing them referring to *j2.

November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

Blot
Fig. 4-214

*k2.

Area around image quality sensor
Clean the shutter of the image quality sensor and around it. Do not touch the sensor head inside
the shutter.

*k3.

Transfer belt home position sensor
Clean each surface of transfer belt home position sensors (2 pcs.) with a dry cloth when replacing the transfer belt.

Fig. 4-215

*k4.

Transfer belt recovery blade
Clean the surface of transfer belt recovery blade with a cloth soaked in water and tightly squeezed,
and the wipe it with a dry cloth when replacing the transfer belt cleaning blade.
If the edge of recovery blade is damaged, replace the blade regardless of the number of output
pages.

e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

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04/05

November 2003 © TOSHIBA TEC

*k5.

Paper clinging detection sensor
Open the ADU and clean the paper clinging detection sensor with a cotton swab, etc.
Note:
Clean the entire area (denoted in the figure below) of the sensor surface.

Fig. 4-216

*l1.

Paper guide
Clean the surface of the paper guide (denoted in the figure) with a piece of dry cloth.
When cleaning, do not touch the surface of the transfer belt with bare hands.

Fig. 4-217

*m1.

Separation finger
The paper jam may be caused if the tip of the finger is damaged or deformed. If there is any
problem with it, replace the finger with a new one regardless of the number of output pages
which have been made. Do not damage the tip of the finger during the cleaning. The finger may
be damaged if the toner adhering to the tip of it is scraped off forcibly. Replace the finger if the
toner is sticking to it heavily.

November 2003 © TOSHIBA TEC

4 - 21
04/05

e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

*m2.

Thermistor
Clean the thermistor with alcohol if the toner or dirt is sticking to it when the fuser roller is
replaced. Do not deform or damage the thermistor during the cleaning. Replace the thermistor
with a new one if it is damaged or deformed regardless of degree.

*m3.

Separation roller
When replacing the transfer belt, apply some White Molykote (HP-300) on both ends of the
separation roller shaft.

Fig. 4-218

e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

4 - 22
04/05

November 2003 © TOSHIBA TEC

4.5 PM KIT
Item
EPU-KIT-3511

DEV-KIT-3511C

TBU-KIT-3511

DEV-KIT-3511

FR-KIT-3511

ROL-KIT-16CST

ROL-KIT-1010

DF-KIT-3015

Product name

Part name

Qty.

Drum cleaning blade

BL-3511D

1

Main charger wire

WIRE-CHARGR-373

1

Main charger grid

GRID-220

1

Drum cleaner brush

B-3511

1

Ozone filter

FILTER-OZ-SPB-600

1

Charger wire cleaning pad

ASYS-PAD-CHARGR-350

1

Developer material (Y)

D-3511-Y

1

Developer material (M)

D-3511-M

1

Developer material (C)

D-3511-C

1

Cleaning jig

JIG-CLEAN-DOC

1

Transfer belt

BT-3511TR

1

Transfer belt cleaning blade

BL-3511TR

1

1st transfer roller

CR-3511TR

1

Blade seal (front side)

SEAL-BLADE-FRT

1

Blade seal (rear side)

SEAL-BLADE-RER

1

Tape

TAPE-2191FR

1

Developer material (K)

D-3511-K

1

Cleaning jig

JIG-CLEAN-DOC

1

2nd transfer roller

CR-3511TR2

1

Washer

WSH-4P5-8-OP3-PHF850S

4

Fuser belt

BT-3511-FU

1

Pressure roller

HR-3511-L

1

Separation finger

SCRAPR-FUS-350

5

Oil roller

SR-3511U

1

Cleaning roller

B-3511U

1

Fuser belt guide

COLAR-HR-IN

2

Scraper

ASYB-BRKT-SCRAPR

1

Pick up roller

ROLLER-PICK-AT

1

Feed roller

K-ROLL-FEED

1

Separation roller

K-ROLL-SPT

1

Pick up roller

ROL-PICK-UP

1

Feed roller

ROL-PAPER-FED-F

1

Separation roller

ROL-PAPER-FED-S

1

Pick up roller

ROL-PICK-UP

1

Feed roller

ROL-FEED

1

Separation roller

ROL-SPT-513

1

November 2003 © TOSHIBA TEC

4 - 23
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e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

4.6 Jig List
Parts list

Item

Page

Item

Door switch jig

101

1

Test chart (A4)
Test chat (LT)

101
101

3
3

Test chart No. TCC-1 (A4)
Test chart No. TCC-1 (LT)

101
101

2
2

Doctor blade cleaning jig
Downloading jig (DLM board)

101
102

4
1

Wire holder jig
Download JIG-2 (6 Flash ROMs)

101
102

5
2

Download JIG-1 (2 Flash ROMs)
ROM writer adapter (For 1881)

102
102

3
4

ROM writer adapter (For 1931)
Doctor sleeve jig

102
101

5
7

Developer material nozzle
Belt tenstion jig (spring)

101
101

6
20

4.7 Grease List
Grease name
SI Silicon oil
L Launa 40
W1 White grease (Molykote X5-6020)
W2 White grease (Molykote HP-300)
W2 White grease (Molykote HP-300)
AV Alvania No.2
FL Floil (GE-334C)

Part name

Parts list

Volume

Container

ASM-SILICONE-1M

100 cc

Bottle

Page
101

Item
8

OIL-LAUNA40-100
MOLYKOTE-100

100 cc
100 g

Oiler
Tube

101
101

9
12

ASM-PG-HP300-S
GREASE-HP-S

100 g
10 g

Bottle
Bottle

101
101

10A
10B

ASM-PG-ALV2
ASM-PG-GE334C-S

100 g
20 g

Tube
Bottle

101
101

11
13

e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

4 - 24
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November 2003 © TOSHIBA TEC

4.8 Precautions for Storing and Handling Supplies
4.8.1 Precautions for storing TOSHIBA supplies
A. Toner/Developer
Toner and developer should be stored in a place where the ambient temperature is between
10°C to 35°C (no condensation), and should also be protected against direct sunlight during
transportation.
B.

Photoconductive drum
Like the toner and developer, photoconductive drum should be stored in a dark place where the
ambient temperature is between 10°C to 35°C (no condensation). Be sure to avoid places where
drums may be subjected to high humidity, chemicals and/or their fumes.

C.

Drum cleaning blade / Transfer belt cleaning blade
This item should be stored in a flat place where the ambient temperature is between 10°C to 35°C,
and should also be protected against high humidity, chemicals and/or their fumes.

D.

Transfer belt / Transfer roller / Fuser belt / Pressure roller
Avoid places where the rollers may be subjected to high humidity, chemicals and/or their fumes.

E.

Oil roller / Cleaning roller
Avoid places where the rollers may be subjected to high humidity, chemicals and/or their fumes.
They should also be stored “horizontally” on a flat surface.

F.

Paper
Avoid storing copy paper in places where it may be subjected to high humidity.
After a package is opened, be sure to place and store it in a storage bag.

November 2003 © TOSHIBA TEC

4 - 25

e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

4.8.2 Checking and cleaning of photoconductive drum
(1) Use of gloves
If fingerprints or oil adhere to the drum surface, the property of the photosensitive drum may
degrade, affecting the quality of the copy image. So, do not touch the drum surface with bare
hands.
(2)

Handling precautions
As the photoconductive drum surface is very sensitive, be sure to handle the drum carefully
when installing and removing it so as not damage its surface.
Be sure to apply “patting powder” (lubricant) to the entire surface of the drum (including both ends
of the drum where OPC is not coated) when replacing the drum. When the drum has been replaced
with a new one, the drum counter (setting mode (08-1150-0, 3, 6 and 7) must be cleared to 0 (zero).
This clearing can be performed in PM support mode.
Notes:
1. Application of the patting powder is for reducing the friction between the drum and cleaning
blade. If the application of patting powder is neglected, the drum and cleaning blade may be
damaged.
2. When paper fibers or dint adhere to the cleaning blade edge, they may reduce the cleaning
efficiency and, in addition, may damage the blade and the drum. Be sure to remove any fibers
found adhering to the blade.

(3)

Installation of equipment and storage of drum
Avoid installing the equipment where it may be subjected to high temperature, high humidity,
chemicals and/or their fumes.
Do not place the drum in a location where it is exposed to direct sunlight or high intensity light
such as near a window. Otherwise the drum will fatigue, and will not produce sufficient image
density immediately after being installed in the equipment.

(4)

Cleaning the drum
At periodic maintenance calls, wipe the entire surface of the drum clean using the designated
cleaning cotton. Use sufficiently thick cleaning cotton (dry soft pad) so as not to scratch the drum
surface inadvertently with your fingertips or nails. Also, remove your rings and wristwatch before
starting cleaning work to prevent accidental damage to the drum.
Do not use alcohol, selenium refresher and other organic solvents or silicon oil as they will have
an adverse effect on the drum.

(5)

Scratches on photoconductive drum surface
If the surface is scratched in such a way that the aluminum substrate is exposed, no copy image will
be produced on this area. In addition, the cleaning blade will be damaged so replacement with a
new drum will be necessary.

(6)

Collecting used photoconductive drums
Regarding the recovery and disposal of used photoconductive drums, we recommend following the
relevant local regulations or rules.

e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

4 - 26

November 2003 © TOSHIBA TEC

4.8.3 Checking and cleaning of drum cleaning blade and transfer belt cleaning blade
(1) Handling precautions
Pay attention to the following points as the cleaning blade life is determined by the condition of its
edge:
• Do not allow hard objects to hit or rub against blade edge.
• Do not rub the edge with a cloth or soft pad.
• Do not leave oil (or fingerprints, etc.) on the edge.
• Do not apply solvents such as paint thinner to the blade.
• Do not allow paper fibers or dirt to contact the blade edge.
• Do not place the blade near a heat source.
(2)

Cleaning procedure
Clean the blade edge with a cloth moistened with water and squeezed lightly.

4.8.4 Handling of drum cleaner brush
Do not touch the brush surface with bare hands.
4.8.5 Handling of transfer belt
(1) Do not touch the transfer belt surface with bare hands.
(2) Prevent oil or other foreign matter from adhering to the transfer belt surface.
(3) Do not touch the transfer belt with alcohol or any other organic solvent.
(4) Do not apply external pressure that might scratch the transfer belt.
(5) When replacing the belt and transfer belt cleaning unit, apply patting powder sufficiently and
evenly. Otherwise, it may reduce the cleaning efficiency.
(6) When replacing the transfer belt, clean the drive roller-1 drive roller-2, and tension roller with a
solvent such as alcohol, and then attach the transfer belt.
4.8.6 Checking and cleaning of fuser belt and pressure roller
(1) Handling precautions
Fuser belt
• Do not touch the fuser belt surface with bare hands.
• Prevent oil or other foreign matter from staining the fuser belt surface.
• Do not allow alcohol or any other organic solvent to contact with the fuser belt.
• Do not apply external pressure that might scratch the fuser belt.
Pressure roller
• Do not leave any oil (fingerprints, etc.) on the pressure roller.
• Be careful not to allow any hard object to hit or rub against the pressure roller, or it may be
damaged, possibly resulting in poor cleaning.

November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

(2)

Checking
• Check for stain and damage on the fuser belt and pressure roller, and clean if necessary.
• Check the separation guide and fingers and check for chipped tips.
• Check the cleaning effect of the cleaning roller.
• Check the thermistors for proper contact with the pressure roller.
• Check the fused and fixed condition of the toner.
• Check the gap between the inlet guide and pressure roller.
• Check the fuser belt for proper transportation.
• Check the pressure roller for proper rotation.

(3)

Cleaning procedure
When the fuser belt and pressure roller become dirty, they will cause jamming. If this happens,
wipe the surface clean with a suitable cloth. For easier cleaning, clean the belt and roller while
they are still warm.
Note:
Be careful not to rub the fuser belt and pressure roller surface with your nails or hard objects
because it can be easily damaged. Do not use silicone oil on the fuser belt and pressure roller.

(4)

Checking after the assembly of the fuser belt unit
After the assembly, rotate the fuser belt for a round to confirm that the belt is neither folded nor
scratched.
A folded or scratched belt may be broken when it is in use.

4.8.7 Checking and replacing the oil roller and cleaning roller
(1) Handling precautions
Never allow solvents such as paint thinner to touch to the oil/cleaning rollers.
(2)

Poor cleaning and corrective treatment
Judgment should be made depending on how much toner has been deposited on the fuser belt
surface. When its surface is stained with toner, check the oil roller and cleaning roller. If toner is
heavily adhered on the oil/cleaning rollers, it means the cleaning performance is declined and the
oil/cleaning rollers should be replaced with new ones.
The oil/cleaning rollers are gradually degraded due to subjection to the heat from the fuser belt
over a long period of time. Replace them after the specified number of output pages have been
made.

e-STUDIO3511/4511 PREVENTIVE MAINTENANCE

4 - 28

November 2003 © TOSHIBA TEC

5. TROUBLESHOOTING
When any of the PC boards or the HDD requires replacement, refer to “5.3 Replacement of PC
Boards and HDD”.

5.1 Diagnosis and Prescription for Each Error Code
5.1.1 Paper transport jam (paper exit section)
[E010] Jam not reaching the exit sensor
[E020] Stop jam at the exit sensor
Open the jam access cover. Is there any paper on the transport path?
YES
Remove the paper.
NO
Is the paper clinging to the transfer belt entering under the receiving tray?
YES

Take an appropriate action according to the countermeasure of [E011] (
5.1.4).

Chapter

NO
Is the exit sensor working? (Perform the input check: 03-[FAX]OFF/[7]/[H])
NO

1.
2.
3.
4.

Check if the connector of the exit sensor is disconnected.
Check if the connector CN358 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the exit sensor.
6. Replace the LGC board.

YES
Is the registration clutch working? (Perform the output check: 03-108/158)
NO

1. Check if the connector of the registration clutch is disconnected.
2. Check if the connector CN362 on the LGC board is disconnected.
3. Check if the connector pins are disconnected or the harnesses are open
circuited.
4. Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the registration clutch.
6. Replace the LGC board.

YES
Check the registration roller. Replace it if it is worn out.

November 2003 © TOSHIBA TEC

5-1
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e-STUDIO3511/4511 TROUBLESHOOTING

5.1.2 Paper misfeeding
[E110]

ADU misfeeding (paper not reaching the registration sensor)

Open the jam access cover. Is there any paper in front of the registration sensor?
YES
Remove the paper.
NO
Is the registration sensor working? (Perform the input check:03-[FAX]ON/[9]/[E])
NO

1.
2.
3.
4.

Check if the connector of the registration sensor is disconnected.
Check if the connector CN345 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the registration sensor.
6. Replace the LGC board.

YES
Is the ADU clutch working? (Perform the output check: 03-222)
NO

1.
2.
3.
4.

Check if the connector of the ADU clutch is disconnected.
Check if the connector CN340 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the ADU clutch.
6. Replace the LGC board.

YES
Check the rollers in the ADU. Replace them if they are worn out.

e-STUDIO3511/4511 TROUBLESHOOTING

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November 2003 © TOSHIBA TEC

[E120] Bypass misfeeding (paper not reaching the registration sensor)
Open the jam access cover. Is there any paper in front of the registration sensor?
YES
Remove the paper.
NO
Is the registration sensor working? (Perform the input check: 03-[FAX]ON/[9]/[E])
NO

1.
2.
3.
4.

Check if the connector of the registration sensor is disconnected.
Check if the connector CN345 on the LGC board is disconnected.
Check if the connector pins are disconnected and the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the registration sensor.
6. Replace the LGC board.

YES
Are the bypass feed clutch and bypass feed sensor working? (Perform the output check: 03-204 and the
input check: 03-[FAX]ON/[9]/[D])
NO

1. Check if the connector of the bypass feed clutch and bypass feed sensor are
disconnected.
2. Check if the connector CN340 on the LGC board is disconnected.
3. Check if the connector pins are disconnected and the harnesses are open circuited.
4. Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the bypass feed clutch and bypass feed sensor.
6. Replace the LGC board.

YES
Check the bypass transport, feed, separation and pickup rollers. Replace them if they are worn out.
[E130] Upper drawer misfeeding (paper not reaching the upper drawer feed sensor)
Open the jam access cover. Is there any paper in front of the upper drawer feed sensor?
YES
Remove the paper.
NO
Is the upper drawer feed sensor working? (Perform the input check: 03-[FAX]ON/[3]/[H])
NO

1.
2.
3.
4.

Check if the connector of the upper drawer feed sensor is disconnected.
Check if the connector CN345 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the upper drawer feed sensor.
6. Replace the LGC board.

YES
Is the upper drawer feed clutch working? (Perform the output check: 03-201)
NO

1.
2.
3.
4.

Check if the connector of the upper drawer feed clutch is disconnected.
Check if the connector CN337 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the upper drawer feed clutch.
6. Replace the LGC board.

YES
Check the upper drawer feed roller, separation roller and pickup roller. Replace them if they are worn
out.
November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 TROUBLESHOOTING

[E140] Lower drawer misfeeding (paper not reaching the lower drawer feed sensor)
Open the side cover. Is there any paper in front of the lower drawer feed sensor?
YES
Remove the paper.
NO
Is the lower drawer feed sensor working? (Perform the input check: 03-[FAX]ON/[3]/[G])
NO

1.
2.
3.
4.

Check if the connector of the lower drawer feed sensor is disconnected.
Check if the connector CN345 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the lower drawer feed sensor.
6. Replace the LGC board.

YES
Is the lower drawer feed clutch working? (Perform the output check: 03-202)
NO

1.
2.
3.
4.

Check if the connector of the lower drawer feed clutch is disconnected.
Check if the connector CN337 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the lower drawer feed clutch.
6. Replace the LGC board.

YES
Check the lower drawer feed roller, separation roller and pickup roller. Replace them if they are worn
out.

e-STUDIO3511/4511 TROUBLESHOOTING

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November 2003 © TOSHIBA TEC

[E150] PFP upper drawer misfeeding (paper not reaching the PFP upper drawer feed sensor)
Open the PFP side cover. Is there any paper in front of the PFP upper drawer feed sensor?
YES
Remove the paper.
NO
Is the PFP upper drawer feed sensor working? (Perform the input check: 03-[FAX]OFF/[2]/[D])
NO

1. Check if the connector of the PFP upper drawer feed sensor is disconnected.
2. Check if either of the connectors CN241 or CN243 on the PFP board is
disconnected.
3. Check if the connector CN332 on the LGC board is disconnected.
4. Check if the connector pins are disconnected or the harnesses are open circuited.
5. Check if the conductor patterns on the PFP board and LGC board are short
circuited or open circuited.
6. Replace the PFP upper drawer feed sensor.
7. Replace the PFP board.
8. Replace the LGC board.

YES
Is the PFP upper drawer feed clutch working? (Perform the output check: 03-226)
NO

1. Check if the connector of the PFP upper drawer feed clutch is disconnected.
2. Check if any of the connectors CN241, CN242 and CN244 on the PFP board is
disconnected.
3. Check if the connector CN332 on the LGC board is disconnected.
4. Check if the connector pins are disconnected or the harnesses are open circuited.
5. Check if the conductor patterns on the PFP board and LGC board are short
circuited or open circuited.
6. Replace the PFP upper drawer feed clutch.
7. Replace the PFP board.
8. Replace the LGC board.

YES
Check the PFP upper drawer feed roller, separation roller and pickup roller. Replace them if they are
worn out.

November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 TROUBLESHOOTING

[E160] PFP lower drawer misfeeding (paper not reaching the PFP lower drawer feed sensor)
Open the PFP side cover. Is there any paper in front of the PFP lower drawer feed sensor?
YES
Remove the paper.
NO
Is the PFP lower drawer feed sensor working? (Perform the input check: 03-[FAX]OFF/[4]/[D])
NO

1. Check if the connector of the PFP lower drawer feed sensor is disconnected.
2. Check if either of the connectors CN241 or CN243 on the PFP board is
disconnected.
3. Check if the connector CN332 on the LGC board is disconnected.
4. Check if the connector pins are disconnected or the harnesses are open circuited.
5. Check if the conductor patterns on the PFP board and LGC board are short
circuited or open circuited.
6. Replace the PFP lower drawer feed sensor.
7. Replace the PFP board.
8. Replace the LGC board.

YES
Is the PFP lower drawer feed clutch working? (Perform the output check: 03-228)
NO

1. Check if the connector of the PFP lower drawer feed clutch is disconnected.
2. Check if any of the connectors CN241, CN242 and CN244 on the PFP board is
disconnected.
3. Check if the connector CN332 on the LGC board is disconnected.
4. Check if the connector pins are disconnected or the harnesses are open circuited.
5. Check if the conductor patterns on the PFP board and LGC board are short
circuited or open circuited.
6. Replace the PFP lower drawer feed clutch.
7. Replace the PFP board.
8. Replace the LGC board.

YES
Check the PFP lower drawer feed roller, separation roller and pickup roller. Replace them if they are
worn out.

e-STUDIO3511/4511 TROUBLESHOOTING

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November 2003 © TOSHIBA TEC

[E190] LCF misfeeding (paper not reaching the LCF feed sensor)
Open the LCF side cover. Is there any paper in front of the LCF feed sensor?
YES
Remove the paper.
NO
Is the LCF feed sensor working? (Perform the input check: 03-[FAX]OFF/[5]/[G])
NO

1. Check if the connector of the LCF feed sensor is disconnected.
2. Check if either of the connectors CN100 or CN104 on the LCF board is
disconnected.
3. Check if the connector CN332 on the LGC board is disconnected.
4. Check if the connector pins are disconnected or the harnesses are open circuited.
5. Check if the conductor patterns on the LCF board and LGC board are short
circuited or open circuited.
6. Replace the LCF feed sensor.
7. Replace the LCF board.
8. Replace the LGC board.

YES
Is the LCF feed clutch working? (Perform the output check: 03-209)
NO

1. Check if the connector of the LCF feed clutch is disconnected.
2. Check if any of the connectors CN100, CN101 and CN103 on the LCF board is
disconnected.
3. Check if the connector CN332 on the LGC board is disconnected.
4. Check if the connector pins are disconnected or the harnesses are open circuited.
5. Check if the conductor patterns on the LCF board and LGC board are short
circuited or open circuited.
6. Replace the LCF feed clutch.
7. Replace the LCF board.
8. Replace the LGC board.

YES
Check the LCF feed roller, separation roller and pickup roller. Replace them if they are worn out.

November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 TROUBLESHOOTING

5.1.3 Paper transport jam
[E200]
[E210]
[E300]
[E330]
[E3C0]

Upper drawer transport jam (not reaching the registration sensor)
Lower drawer transport jam (not reaching the registration sensor)
PFP upper drawer transport jam (not reaching the registration sensor)
PFP lower drawer transport jam (not reaching the registration sensor)
LCF transport jam (not reaching the registration sensor)

Open the jam access cover. Is there paper in front of the registration sensor?
YES
Remove the paper.
NO
Is the registration sensor working? (Perform the input check: 03-[FAX]ON/[9]/[E])
NO

1.
2.
3.
4.

Check if the connector of the registration sensor is disconnected.
Check if the connector CN345 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the registration sensor.
6. Replace the LGC board.

YES
Are the upper transport clutches (high/low speed) working? (Perform the output check: 03-439, 440)
NO

1. Check if the connectors of the upper transport clutches (high/low speed) are
disconnected.
2. Check if the connector CN362 on the LGC board is disconnected.
3. Check if the connector pins are disconnected or the harnesses are open circuited.
4. Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the upper transport clutches (high/low speed).
6. Replace the LGC board.

YES
1. Check the condition of the feed roller, separation roller and pickup roller of each paper source, and
replace them if they are worn out.
2. Check the transport roller. Replace it if it is worn out.

e-STUDIO3511/4511 TROUBLESHOOTING

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November 2003 © TOSHIBA TEC

[E220]
[E310]
[E340]
[E3D0]

Lower drawer transport jam (not reaching the upper drawer feed sensor)
PFP upper drawer transport jam (not reaching the upper drawer feed sensor)
PFP lower drawer transport jam (not reaching the upper drawer feed sensor)
LCF transport jam (not reaching the upper drawer feed sensor)

Open the jam access cover. Is there paper in front of the upper drawer feed sensor?
YES
Remove the paper.
NO
Is the upper drawer feed sensor working? (Perform the input check: 03-[FAX]ON/[3]/[H])
NO

1.
2.
3.
4.

Check if the connector of the upper drawer feed sensor is disconnected.
Check if the connector CN345 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the upper drawer feed sensor.
6. Replace the LGC board.

YES
Are the lower transport clutches (high/low speed) working? (Perform the output check: 03-203, 205)
NO

1. Check if the connectors of the lower transport clutches (high/low speed) are
disconnected.
2. Check if the connector CN337 on the LGC board is disconnected.
3. Check if the connector pins are disconnected or the harnesses are open circuited.
4. Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the lower transport clutches (high/low speed).
6. Replace the LGC board.

YES
1. Check the condition of the feed roller, separation roller and pickup roller of each paper source, and
replace them if they are worn out.
2. Check the transport roller. Replace it if it is worn out.

November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 TROUBLESHOOTING

[E320] PFP upper drawer transport jam (not reaching the lower drawer feed sensor)
[E350] PFP lower drawer transport jam (not reaching the lower drawer feed sensor)
[E3E0] LCF transport jam (not reaching the lower drawer feed sensor)
Open the side cover. Is there paper in front of the lower drawer feed sensor?
YES
Remove the paper.
NO
Is the lower drawer feed sensor working? (Perform the input check: 03-[FAX]ON/[3]/[G])
NO

1.
2.
3.
4.

Check if the connector of the lower drawer feed sensor is disconnected.
Check if the connector CN345 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the lower drawer feed sensor.
6. Replace the LGC board.

YES
Are the lower transport clutches working? (Perform the output check: 03-203, 205)
NO

1. Check if the connectors of the lower transport clutches (high/low speed) are
disconnected.
2. Check if the connector CN337 on the LGC board is disconnected.
3. Check if the connector pins are disconnected or the harnesses are open circuited.
4. Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the lower transport clutches (high/low speed).
6. Replace the LGC board.

YES
When the paper fed from the PFP:
Is the PFP transport clutch working? (Perform the output check: 03-225)
NO

1. Check if the connector of the PFP transport clutch is disconnected.
2. Check if any of the connectors CN241, CN242 and CN244 on the PFP board is
disconnected.
3. Check if the connector CN332 on the LGC board is disconnected.
4. Check if the connector pins are disconnected or the harnesses are open circuited.
5. Check if the conductor patterns on the PFP board and LGC board are short
circuited or open circuited.
6. Replace the PFP transport clutch.
7. Replace the PFP board.
8. Replace the LGC board.

YES
1. Check the condition of the feed roller, separation roller and pickup roller of each paper source, and
replace them if they are worn out.
2. Check the transport roller. Replace it if it is worn out.

e-STUDIO3511/4511 TROUBLESHOOTING

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November 2003 © TOSHIBA TEC

[E360] PFP lower drawer transport jam (not reaching the PFP upper drawer feed sensor)
Open the PFP side cover. Is there any paper in front of the PFP upper drawer feed sensor?
YES
Remove the paper.
NO
Is the PFP upper feed sensor working?
(Perform the input check: 03-[FAX]OFF/[2]/[D])
NO

1. Check if the connector of the PFP upper drawer feed sensor is disconnected.
2. Check if either of the connectors CN241 or CN243 on the PFP board is
disconnected.
3. Check if the connector CN332 on the LGC board is disconnected.
4. Check if the connector pins are disconnected or the harnesses are open circuited.
5. Check if the conductor patterns on the PFP board and LGC board are short
circuited or open circuited.
6. Replace the PFP upper drawer feed sensor.
7. Replace the PFP board.
8. Replace the LGC board.

YES
Is the PFP transport clutch working? (Perform the output check: 03-225)
NO

1. Check if the connector of the PFP transport clutch is disconnected.
2. Check if any of the connectors CN241, CN242 and CN244 on the PFP board is
disconnected.
3. Check if the connector CN332 on the LGC board is disconnected.
4. Check if the connector pins are disconnected or the harnesses are open circuited.
5. Check if the conductor patterns on the PFP board and LGC board are short
circuited or open circuited.
6. Replace the PFP transport clutch.
7. Replace the PFP board.
8. Replace the LGC board.

YES
1. Check the condition of the feed roller, separation roller and pickup roller of each paper source, and
replace them if they are worn out.
2. Check the PFP transport roller. Replace it if it is worn out.

November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 TROUBLESHOOTING

[E510] ADU transport stop jam
Open the ADU. Is there any paper in front of the ADU exit sensor?
YES
Remove the paper.
NO
Is the ADU exit sensor working? (Perform the input check: 03-[FAX]OFF/[8]/[H])
NO

1. Check if the connector of the ADU exit sensor is disconnected.
2. Check if either of the connectors CN211 or CN213 on the ADU board is
disconnected.
3. Check if the connector CN340 on the LGC board is disconnected.
4. Check if the connector pins are disconnected or the harnesses are open circuited.
5. Check if the conductor patterns on the ADU board and LGC board are short
circuited or open circuited.
6. Replace the ADU exit sensor.
7. Replace the ADU board.
8. Replace the LGC board.

YES
Is the ADU clutch working? (Perform the output check: 03-222)
NO

1.
2.
3.
4.

Check if the connector of the ADU clutch is disconnected.
Check if the connector CN340 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the ADU clutch.
6. Replace the LGC board.

YES
Check the rollers in the ADU. Replace them if they are worn out.

e-STUDIO3511/4511 TROUBLESHOOTING

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November 2003 © TOSHIBA TEC

[E520] Stop jam in the ADU
Open the ADU. Is there any paper in front of the ADU entrance sensor?
YES
Remove the paper.
NO
Is the ADU entrance sensor working? (Perform the input check: 03-[FAX]OFF/[8]/[G])
NO

1. Check if the connector of the ADU entrance sensor is disconnected.
2. Check if either of the connectors CN211 or CN214 on the ADU board is
disconnected.
3. Check if the connector CN340 on the LGC board is disconnected.
4. Check if the connector pins are disconnected or the harnesses are open circuited.
5. Check if the conductor patterns on the ADU board and LGC board are short
circuited or open circuited.
6. Replace the ADU entrance sensor.
7. Replace the ADU board.
8. Replace the LGC board.

YES
Is the exit motor (rotating in reverse) working? (Perform the output check: 03-121/171)
NO

1.
2.
3.
4.
5.

Check if the connector of the exit motor is disconnected.
Check if the connectors CN437 and J434 on the DRV board is disconnected.
Check if the connector CN360 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor patterns on the DRV board and LGC board are short
circuited or open circuited.
6. Replace the exit motor.
7. Replace the DRV board.
8. Replace the LGC board.

YES
Is the ADU motor working? (Perform the output check: 03-110/160)
NO

1. Check if the connector of the ADU motor is disconnected.
2. Check if any of the connectors CN211, CN212 and CN215 on the ADU board is
disconnected.
3. Check if the connector CN340 on the LGC board is disconnected.
4. Check if the connector pins are disconnected or the harnesses are open circuited.
5. Check if the conductor patterns on the ADU board and LGC board are short
circuited or open circuited.
6. Replace the ADU board.
7. Replace the LGC board.

YES
Check the rollers in the ADU and the exit roller of the equipment. Replace them if they are worn out.

November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 TROUBLESHOOTING

[EB50] Paper remaining on the transport path due to multiple feeding
When the paper is fed from any of the upper drawer, bypass feed unit or ADU:
Open the jam access cover. Is there any paper in front of the registration sensor?
YES
Remove the paper.
NO
When the paper is fed from the upper drawer:
Is the upper drawer feed sensor working? (Perform the input check: 03-[FAX]ON/[3]/[H])
NO

1.
2.
3.
4.

Check if the connector of the upper drawer feed sensor is disconnected.
Check if the connector CN345 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the upper drawer feed sensor.
6. Replace the LGC board.

YES
When the paper is fed from the bypass feed unit:
Is the bypass feed sensor working? (Perform the input check: 03-[FAX]ON/[9]/[D])
NO

1.
2.
3.
4.

Check if the connector of the bypass feed sensor is disconnected.
Check if the connector CN340 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the bypass feed sensor.
6. Replace the LGC board.

YES
When the paper is fed from the ADU:
Is the ADU exit sensor working? (Perform the input check: 03-[FAX]OFF/[8]/[H])
NO

1. Check if the connector of the ADU exit sensor is disconnected.
2. Check if either of the connectors CN211 or CN213 on the ADU board is
disconnected.
3. Check if the connector CN340 on the LGC board is disconnected.
4. Check if the connector pins are disconnected or the harnesses are open circuited.
5. Check if the conductor patterns on the ADU board and LGC board are short
circuited or open circuited.
6. Replace the ADU exit sensor.
7. Replace the ADU board.
8. Replace the LGC board.

YES
Is the registration sensor working? (Perform the input check: 03-[FAX]ON/[9]/[E])
NO

1.
2.
3.
4.

Check if the connector of the registration sensor is disconnected.
Check if the connector CN345 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the registration sensor.
6. Replace the LGC board.

YES
Check the rollers. Replace them if they are worn out.
e-STUDIO3511/4511 TROUBLESHOOTING

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November 2003 © TOSHIBA TEC

When the paper is fed from any of the lower drawer, PFP or LCF:
Open the jam access cover. Is there any paper in front of the upper drawer feed sensor?
YES
Remove the paper.
NO
Are the upper/lower drawer feed sensors working?
(Perform the input check: 03-[FAX]ON/[3]/[H], /[3]/[G])
NO

1.
2.
3.
4.

Check if the connectors of the upper/lower drawer feed sensors are disconnected.
Check if the connector CN345 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the upper/lower drawer feed sensors.
6. Replace the LGC board.

YES
Check the rollers. Replace them if they are worn out.
[EB60] Paper remaining on the transport path due to multiple feeding
Open the jam access cover. Is there any paper in front of the registration sensor?
YES
Remove the paper.
NO
Is the registration sensor working? (Perform the input check: 03-[FAX]ON/[9]/[E])
NO

1.
2.
3.
4.

Check if the connector of the registration sensor is disconnected.
Check if the connector CN345 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the registration sensor.
6. Replace the LGC board.

YES
Check the rollers. Replace them if they are worn out.

November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 TROUBLESHOOTING

5.1.4 Other paper jam
[E011]

Paper jam caused by clinging to the transfer belt

Open the jam access cover. Is the paper clinging to the transfer belt?
Is the paper clinging to the transfer belt entering under the receiving tray?
YES

1. Remove the paper.
2. Use the paper within the specification if the thin paper being used is out of
specification.
Notes:
1. If the paper is remaining under the receiving tray, a scratched image occurs at
printing in the color modes.
2. The paper smaller than B5 may easily enter under the receiving tray.

NO
Is there any stain or poor cleaning area on the transfer belt?
YES

1. Clean the transfer belt.
2. Check the installation and operation of the transfer belt cleaner.

NO
Is the paper clinging detection sensor working? (Perform the input check: 03-[FAX]OFF/[9]/[H])
NO

1. Is the detection area of the paper clinging detection sensor dirty?
2. Check if the connector of the paper clinging detection sensor and joint
connectors (3 pcs.) are disconnected.
3. Check if the connector CN331 of the LGC board is disconnected.
4. Check if the harness is open circuited or the connector pin is disconnected.
5. Replace the paper clinging detection sensor.
6. Replace the LGC board.

YES
Replace the LGC board.

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November 2003 © TOSHIBA TEC

[E030] Power-ON jam
Open the cover of the unit/area whose picture is flashing on the control panel. Is there any paper on the
transport path? (Refer to the following table)
YES
Remove the paper.
NO
Is the sensor in the jamming area working? (Perform the input check: Refer to the following table.)
NO

1.
2.
3.
4.

Check if the connector of the sensor is disconnected.
Check if any of the connectors on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the sensor.
6. Replace the LGC board.

YES
Replace the LGC board.
Relation between the jamming area and the corresponding sensors/covers
(If a jam is occurring in the ADU, LCF or PFP, check the board in each unit.)
Jamming area

Cover

Registration area

Jam access cover

Exit area

Fuser cover

ADU

ADU

Feeding area (equipment)
Bypass unit
LCF

Side cover
Bypass unit
LCF side cover
PFP side cover

PFP
Bridge unit

Bridge unit

Sensor
Registration sensor
Upper drawer feed sensor
Exit sensor
ADU entrance sensor
ADU exit sensor
Lower drawer feed sensor
Bypass feed sensor
LCF feed sensor
PFP upper drawer feed sensor
PFP lower drawer feed sensor
Bridge unit transport sensor-1
Bridge unit transport sensor-2

Test Mode/Input check
03-[FAX]ON/[9]/[E]
03-[FAX]ON/[3]/[H]
03-[FAX]OFF/[7]/[H]
03-[FAX]OFF/[8]/[H]
03-[FAX]OFF/[8]/[G]
03-[FAX]ON/[3]/[G]
03-[FAX]ON/[9]/[D]
03-[FAX]OFF/[5]/[G]
03-[FAX]OFF/[2]/[D]
03-[FAX]OFF/[4]/[D]
03-[FAX]ON/[0]/[C]
03-[FAX]ON/[0]/[A]

[E090] Paper jam by HDD abnormality
(1)
(2)
(3)
(4)
(5)

Check if the error is cleared by turning the power OFF and then back ON.
Check if the connectors of the HDD are disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Replace the HDD.
Replace the SYS board.

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e-STUDIO3511/4511 TROUBLESHOOTING

[E550] Paper remaining on the transport path
Open the cover of the unit/area whose picture is flashing on the control panel. Is there any paper on the
transport path?
YES
Remove the paper.
NO
Is the sensor in the jamming area working? (Perform the input check: Refer to the following table)
NO

1.
2.
3.
4.

Check if the connector of the sensor is disconnected.
Check if any of the connectors on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the sensor.
6. Replace the LGC board.

YES
Replace the LGC board.
Relation between the jamming area and the corresponding sensors/covers
(If a jam is occurring in the ADU, LCF or PFP, check the board in each unit.)
Jamming area

Cover

Registration area

Jam access cover

Exit area

Fuser cover

ADU

ADU

Bypass unit
Feeding area (equipment)
LCF

Bypass unit
Side cover
LCF side cover
PFP side cover

PFP
Bridge unit

Bridge unit

Finisher

Finisher door

e-STUDIO3511/4511 TROUBLESHOOTING

Sensor
Registration sensor
Upper drawer feed sensor
Exit sensor
ADU entrance sensor
ADU exit sensor
Bypass feed sensor
Lower drawer feed sensor
LCF feed sensor
PFP upper drawer feed sensor
PFP lower drawer feed sensor
Bridge unit transport sensor-1
Bridge unit transport sensor-2
Sensors in the finisher

5 - 18

Test Mode/Input check
03-[FAX]ON/[9]/[E]
03-[FAX]ON/[3]/[H]
03-[FAX]OFF/[7]/[H]
03-[FAX]OFF/[8]/[H]
03-[FAX]OFF/[8]/[G]
03-[FAX]ON/[9]/[D]
03-[FAX]ON/[3]/[G]
03-[FAX]OFF/[5]/[G]
03-[FAX]OFF/[2]/[D]
03-[FAX]OFF/[4]/[D]
03-[FAX]ON/[0]/[C]
03-[FAX]ON/[0]/[A]
-

November 2003 © TOSHIBA TEC

5.1.5 Cover open jam
[E400] Jam access cover open
Is the jam access cover open?
YES
Remove paper if there is any, then shut the cover.
NO
Is the voltage of 24V being supplied from the power supply unit?
(Perform the input check: 03-[FAX] ON/[1]/[H])
NO

1.
2.
3.
4.

Check if the connector for 24V power supply is disconnected.
Check if the connector CN350 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the LGC board.

YES
Replace the LGC board.
[E410] Front cover open jam
Is the front cover open?
YES
Shut the cover.
NO
Is the voltage of 24V being supplied from the power supply unit?
(Perform the input check: 03-[FAX] ON/[1]/[H])
NO

1.
2.
3.
4.

Check if the connector for 24V power supply is disconnected.
Check if the connector CN350 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the LGC board.

YES
Is the front cover opening/closing switch working?
(Perform the input check: 03-[FAX]OFF/[7]/[F]
NO

1.
2.
3.
4.

Check if the connector of the front cover opening/closing switch is disconnected.
Check if the connector CN345 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the front cover opening/closing switch.
6. Replace the LGC board.

YES
Replace the LGC board.

November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 TROUBLESHOOTING

[E420] PFP side cover open jam
Is the PFP side cover open?
YES
Remove the paper if there is any, then shut the cover.
NO
Is the PFP side cover opening/closing switch working? (Perform the input check: 03-[FAX]OFF/[2]/[F])
NO

1. Check if the connector of the PFP side cover opening/closing switch is
disconnected.
2. Check if either of the connectors CN241 or CN243 on the PFP board is
disconnected.
3. Check if the connector CN332 on the LGC board is disconnected.
4. Check if the connector pins are disconnected or the harnesses are open circuited.
5. Check if the conductor patterns on the PFP board and LGC board are short
circuited or open circuited.
6. Replace the PFP side cover opening/closing switch.
7. Replace the PFP board.
8. Replace the LGC board.

YES
1. Replace the PFP board.
2. Replace the LGC board.

[E430] ADU open jam
Is the ADU open?
YES
Remove the paper if there is any, then shut the ADU.
NO
Is the ADU opening/closing switch working? (Perform the input check: 03-[FAX]OFF/[8]/[F])
NO

1. Check if the connector of the ADU opening/closing switch is disconnected.
2. Check if either of the connectors CN211 or CN217 on the ADU board is
disconnected.
3. Check if the connector CN340 on the LGC board is disconnected.
4. Check if the connector pins are disconnected or the harnesses are open circuited.
5. Check if the conductor patterns on the ADU board and LGC board are short
circuited or open circuited.
6. Replace the ADU opening/closing switch.
7. Replace the ADU board.
8. Replace the LGC board.

YES
1. Replace the ADU board.
2. Replace the LGC board.

e-STUDIO3511/4511 TROUBLESHOOTING

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November 2003 © TOSHIBA TEC

[E440] Side cover open jam
Is the side cover open?
YES
Remove the paper if there is any, then shut the cover.
NO
Is the side door switch working?
(Perform the input check: 03-[FAX]OFF/[7]/[E])
NO

1.
2.
3.
4.

Check if the connector of the side door switch is disconnected.
Check if the connector CN345 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the side door switch.
6. Replace the LGC board.

YES
Replace the LGC board.
[E450] LCF side cover open jam
Is the LCF side cover open?
YES
Remove the paper if there is any, then shut the cover.
NO
Is the LCF side cover opening/closing switch working?
(Perform the input check: 03-[FAX]OFF/[5]/[D])
NO

1. Check if the connector of the LCF side cover opening/closing switch is
disconnected.
2. Check if either of the connectors CN100 or CN106 on the LCF board is
disconnected.
3. Check if the connector CN332 on the LGC board is disconnected.
4. Check if the connector pins are disconnected or the harnesses are open circuited.
5. Check if the conductor patterns on the LCF board and LGC board are short
circuited or open circuited.
6. Replace the LCF side cover opening/closing switch.
7. Replace the LCF board.
8. Replace the LGC board.

YES
1. Replace the LCF board.
2. Replace the LGC board.

November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 TROUBLESHOOTING

[E480] Bridge unit open jam
Is the Bridge unit open?
YES
Remove the paper if there is any, then close the unit.
NO
Is the bridge unit cover opening/closing detection switch working?
(Perform the input check: 03-[FAX]ON/[0]/[B])
NO

1. Check if the connector of the bridge unit cover opening/closing detection switch
is disconnected.
2. Check if the connector CN351 on the LGC board is disconnected.
3. Check if the connector pins are disconnected or the harnesses are open circuited.
4. Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the bridge unit cover opening/closing detection switch.
6. Replace the LGC board.

YES
Replace the LGC board.

e-STUDIO3511/4511 TROUBLESHOOTING

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November 2003 © TOSHIBA TEC

5.1.6 RADF jam
Note:
When performing the RADF related troubleshooting, be sure to perform “Automatic adjustment of RADF sensor and
EEPROM initialization (05-356)” and then "RADF original guide width adjustment (05-367, 368)" at Adjustment
Mode whenever the RADF board, original length sensor, read sensor or reverse sensor has been replaced.

[E711] Jam not reaching the original length sensor
[E712] Jam not reaching the registration sensor
[E713] Stop jam at the original length sensor
Are the pickup roller, feed roller and separation roller stained or worn out?
YES
Clean the rollers or replace them.
NO
Is the original excessively curled or folded?
YES
Flatten and set it again.
NO
Are the original length sensor and registration sensor working?
(Perform the input check: 03-[FAX]ON/[8]/[E], [7]/[H])
NO

1. Check if the connectors of the original length sensor and registration sensor are
disconnected.
2. Check if the connector CN3 on the RADF board is disconnected.
3. Check if the connector pins are disconnected or the harnesses are open circuited.
4. Check if the conductor pattern on the RADF board is short circuited or open
circuited.
5. Replace the original length sensor and registration sensor.
6. Replace the RADF board.

YES
Replace the RADF board.

[E714] Feed signal reception jam
Is the empty sensor working? (Perform the input check: 03-[FAX]ON/[7]/[B])
NO

1.
2.
3.
4.
5.

Check if the lever of empty sensor is working normally.
Check if the connector of the empty sensor is disconnected.
Check if the connector CN5 on the RADF board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the RADF board is short circuited or open
circuited.
6. Replace the empty sensor.
7. Replace the RADF board.

YES
Replace the RADF board.

November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 TROUBLESHOOTING

[E721] Jam not reaching the read sensor
Are the registration roller and read roller stained?
YES
Clean the rollers.
NO
Is the read sensor working? (Perform the input check: 03-[FAX]ON/[7]/[G])
NO

1.
2.
3.
4.

Check if the connector of the read sensor are disconnected.
Check if the connector CN6 on the RADF board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the RADF board is short circuited or open
circuited.
5. Replace the read sensor.
6. Replace the RADF board.

YES
Replace the RADF board.

[E722] Jam not reaching the exit sensor (during scanning)
[E723] Jam not reaching the reverse sensor (during scanning)
Is the read roller stained?
YES
Clean the roller.
NO
Are the exit sensor and reverse sensor working? (Perform the input check: 03-[FAX]ON/[7]/[E], [7]/[F])
NO

1.
2.
3.
4.

Check if the connectors of the exit sensor and reverse sensor are disconnected.
Check if the connector CN4 on the RADF board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the RADF board is short circuited or open
circuited.
5. Replace the exit sensor and reverse sensor.
6. Replace the RADF board.

YES
Replace the RADF board.

[E724] Stop jam at the registration sensor
Is the registration roller stained?
YES
Clean the roller.
NO
Is the registration sensor working? (Perform the input check: 03-[FAX]ON/[7]/[H])
NO

1.
2.
3.
4.

Check if the connector of the registration sensor is disconnected.
Check if the connector CN3 on the RADF board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the RADF board is short circuited or open
circuited.
5. Replace the registration sensor.
6. Replace the RADF board.

YES
Replace the RADF board.
e-STUDIO3511/4511 TROUBLESHOOTING

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November 2003 © TOSHIBA TEC

[E725] Stop jam at the read sensor
Is the read roller stained?
YES
Clean the roller.
NO
Is the read sensor working? (Perform the input check: 03-[FAX]ON/[7]/[G])
NO

1.
2.
3.
4.

Check if the connector of the read sensor is disconnected.
Check if the connector CN6 on the RADF board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the RADF board is short circuited or open
circuited.
5. Replace the read sensor.
6. Replace the RADF board.

YES
Replace the RADF board.

[E726] Transport/exit signal reception jam
1. If the original remains in the RADF, remove it.
2. If any paper remains in the equipment, remove it.
3. Turn the power OFF and then back ON. If the jam still occurs, lead the following procedure.
4. Check the connection between the RADF board and SLG board, and the connection between the
RADF board and switching power supply.
- Are the connection of the connectors and joint connectors normal?
- Are the connector pins disconnected or are the harnesses open circuited?
5. Check if the 24V and 5V outputs of the switching power supply are normal.
6. Check if the conductor pattern on the RADF board is short circuited or open circuited.
7. Replace the RADF board.
8. Check if the conductor pattern on the SLG board is short circuited or open circuited.
9. Replace the SLG board.

[E731] Stop jam at the exit sensor
Is the exit roller stained?
YES
Clean the roller.
NO
Is the exit sensor working? (Perform the input check: 03-[FAX]ON/[7]/[E])
NO

1.
2.
3.
4.

Check if the connector of the exit sensor is disconnected.
Check if the connector CN4 on the RADF board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the RADF board is short circuited or open
circuited.
5. Replace the exit sensor.
6. Replace the RADF board.

YES
Replace the RADF board.

November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 TROUBLESHOOTING

[E741] Stop jam at the reverse sensor
Are the read roller and reverse roller stained?
YES
Clean the rollers.
NO
Is the reverse sensor working? (Perform the input check: 03-[FAX]ON/[7]/[F])
NO

1.
2.
3.
4.

Check if the connector of the reverse sensor is disconnected.
Check if the connector CN4 on the RADF board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the RADF board is short circuited or open
circuited.
5. Replace the reverse sensor.
6. Replace the RADF board.

YES
Replace the RADF board.

[E742] Jam not reaching the reverse sensor (feeding in reverse)
Is the reverse roller stained?
YES
Clean the roller.
NO
Is the reverse sensor working? (Perform the input check: 03-[FAX]ON/[7]/[F])
NO

1.
2.
3.
4.

Check if the connector of the reverse sensor is disconnected.
Check if the connector CN4 on the RADF board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the RADF board is short circuited or open
circuited.
5. Replace the reverse sensor.
6. Replace the RADF board.

YES
Replace the RADF board.

[E743] Jam not reaching the exit sensor (feeding in reverse)
Are the reverse roller and read roller stained?
YES
Clean the rollers.
NO
Is the exit sensor working? (Perform the input check: 03-[FAX]ON/[7]/[E])
NO

1.
2.
3.
4.

Check if the connector of the exit sensor is disconnected.
Check if the connector CN4 on the RADF board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the RADF board is short circuited or open
circuited.
5. Replace the exit sensor.
6. Replace the RADF board.

YES
Replace the RADF board.

e-STUDIO3511/4511 TROUBLESHOOTING

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November 2003 © TOSHIBA TEC

[E860] Jam access cover open
Is the jam access cover opened?
YES
Remove the original, if any, and close the jam access cover.
NO
Is the jam access cover switch working? (Perform the input check: 03-[FAX]ON/[7]/[C])
NO

1.
2.
3.
4.

Check if the connector of the jam access cover switch is disconnected.
Check if the connector CN8 on the RADF board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the RADF board is short circuited or open
circuited.
5. Replace the jam access cover switch.
6. Replace the RADF board.

YES
Replace the RADF board.

[E870] RADF open jam
Is the RADF opened?
YES
Remove the original, if any, and close the RADF.
NO
Is the RADF opening/closing sensor adjusted within the specified range?
NO
Adjust the RADF opening/closing sensor.
YES
Is the RADF opening/closing sensor working? (Perform the input check: 03-[FAX]ON/[7]/[D])
NO

1.
2.
3.
4.

Check if the connector of the RADF opening/closing sensor is disconnected.
Check if the connector CN6 on the RADF board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the RADF board is short circuited or open
circuited.
5. Replace the RADF opening/closing sensor.
6. Replace the RADF board.

YES
Replace the RADF board.

November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 TROUBLESHOOTING

5.1.7 Finisher jam
(1)

Jam in bridge unit

[E910]
[E920]
[E930]
[E940]

Paper not reaching the bridge unit transport sensor-1
Paper stopping at the bridge unit transport sensor-1
Paper not reaching the bridge unit transport sensor-2
Paper stopping at the bridge unit transport sensor-2

Is there any paper remaining inside the bridge unit?
YES
Remove the paper.
NO
Are the bridge unit transport sensors-1 and -2 working?
(Perform the input check:03-[FAX]ON/[0]/[C], /[0]/[A])
NO

1. Check if the connectors of the bridge unit transport sensors-1 and -2 are
disconnected.
2. Check if the connector J510 of the bridge unit is disconnected.
3. Check if the connector CN351 on the LGC board is disconnected.
4. Check if the connector pins are disconnected or the harnesses are open circuited.
5. Check if the conductor pattern on the LGC board is short circuited or open
circuited.
6. Replace the bridge unit transport sensors-1 and -2.
7. Replace the LGC board.

YES
Is the bridge unit gate solenoid working? (Perform the output check: 03-232)
NO

1.
2.
3.
4.
5.

Check if the connector J510 of the bridge unit is disconnected.
Check if the connector CN351 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Replace the bridge unit gate solenoid.
Replace the LGC board.

YES
Does the transport roller of the bridge unit work when the main motor is rotated?
(Perform the output check: 03-101/151)
NO
Check the drive system of the equipment and bridge unit.
YES
Check if the rollers in the bridge unit are worn out.

e-STUDIO3511/4511 TROUBLESHOOTING

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November 2003 © TOSHIBA TEC

(2)

Paper jam in finisher section

[EA10] Paper transport delay jam
MJ-1022
Is there any paper remaining on the transport path in the finisher or equipment?
YES
Remove the paper.
NO
Is the connector J10 on the finisher controller PC board disconnected?
Is the harness connecting the finisher controller PC board and inlet sensor (S2) open circuited?
YES
Connect the connector securely. Replace the harness.
NO
Is the inlet sensor working normally? (Check the movement of the actuator.)
NO

1. Connect the connector of the inlet sensor securely.
2. Attach the actuator securely if its shaft is out of place.
3. Replace the inlet sensor.

YES
Replace the finisher controller PC board.

MJ-1023/1024
Is there any paper remaining on the transport path in the finisher or equipment?
YES
Remove the paper.
NO
Is the connector J708 on the finisher controller PC board disconnected?
Is the harness connecting the finisher controller PC board and inlet sensor (PI33) open circuited?
YES
Connect the connector securely. Replace the harness.
NO
Is the inlet sensor working properly? (Check the movement of the actuator.)
NO

1. Connect the connector of the inlet sensor securely.
2. Attach the actuator securely if its shaft is out of place.
3. Replace the inlet sensor.

YES
Replace the finisher controller PC board.

November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 TROUBLESHOOTING

[EA20] Paper transport stop jam
MJ-1022
Is there any paper remaining on the transport path in the finisher or equipment?
YES
Remove the paper.
NO
Is the connector J10 on the finisher controller PC board disconnected?
Is the harness connecting the finisher controller PC board and inlet sensor (S2) open circuited?
YES
Connect the connector securely. Replace the harness.
NO
Is the inlet sensor working properly? (Check the movement of the actuator.)
NO

1. Connect the connector of the inlet sensor securely.
2. Attach the actuator securely if its shaft is out of place.
3. Replace the inlet sensor.

YES
Replace the finisher controller PC board.

MJ-1023/1024
Is there any paper remaining on the transport path in the finisher or equipment?
YES
Remove the paper.
NO
Is any of the connectors (J707, J708 and J722B) on the finisher controller PC board disconnected?
Is the harness between the finisher controller PC board and each sensor (the inlet sensor [PI33], the
transport path sensor [PI34], the processing tray sensor [PI38]) open circuited?
YES
Connect the connectors securely. Replace the harnesses.
NO
Is each of the sensors (the inlet sensor, the transport path sensor and the processing tray sensor)
working properly? (Check the movement of the actuator.)
NO

1. Connect the connectors of the sensors securely.
2. Attach the actuators securely if their shafts are out of place.
3. Replace the sensors.

YES
Replace the finisher controller PC board.

e-STUDIO3511/4511 TROUBLESHOOTING

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November 2003 © TOSHIBA TEC

[EA30] Power-ON jam
MJ-1022
Is there any paper remaining on the transport path in the finisher?
YES
Remove the paper.
NO
Is the connector J10 on the finisher controller PC board disconnected?
Is the harness connecting the finisher controller PC board and inlet sensor (S2) open circuited?
YES
Connect the connector securely. Replace the harness.
NO
Is the inlet sensor working properly? (Check the movement of the actuator.)
NO

1. Connect the connector of the inlet sensor securely.
2. Attach the actuator securely if its shaft is out of place.
3. Replace the inlet sensor.

YES
Replace the finisher controller PC board.

MJ-1023/1024
Is there any paper remaining on the transport path in the finisher?
YES
Remove the paper.
NO
Is any of the connectors J707, J708 and J722B on the finisher controller PC board disconnected?
Is the harness between the finisher controller PC board and each sensor (the inlet sensor [PI33], the
transport path sensor [PI34], the processing tray sensor [PI38], open circuited?
YES
Connect the connectors securely. Replace the harnesses.
NO
Is each of the sensors (the inlet sensor, the transport path sensor and the processing tray sensor)
working properly?
(Check the movement of the actuator.)
NO

1. Connect the connectors of the sensors securely.
2. Attach the actuators securely if their shafts are out of place.
3. Replace the sensors.

YES
Replace the finisher controller PC board.

November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 TROUBLESHOOTING

[EA40] Door open jam
MJ-1022
Is there any paper remaining on the transport path in the finisher or equipment?
YES
Remove the paper.
NO
Is the finisher connected with the equipment?
NO
Connect the finisher with the equipment.
YES
Is the connector J11 on the finisher controller PC board disconnected?
Is the harness connecting the finisher controller PC board and joint sensor (S4) open circuited?
YES
Connect the connector securely. Replace the harness.
NO
Is the joint sensor working properly?
NO

1. Connect the connector of the joint sensor securely.
2. Replace the joint sensor.

YES
Replace the finisher controller PC board.

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November 2003 © TOSHIBA TEC

MJ-1023/1024
Is there any paper remaining on the transport path in the finisher or equipment?
YES
Remove the paper.
NO
Is either of the covers upper or front of the finisher closed?
NO
Close the door.
YES
Is any connectors J707 and J708 on the finisher controller PC board disconnected?
Is the harness connecting the finisher controller PC board and upper/front cover opening sensors
(PI31 and PI32) open circuited?
YES
Connect the connector securely. Replace the harness.
NO
Is the upper/front cover opening sensor working properly?
NO

1. Connect the connector of the upper/front cover opening sensor securely.
2. Replace the upper/front cover opening sensor.

YES
Is the connector J719 on the finisher controller PC board disconnected?
Is the harness connecting the finisher controller PC board and front cover switch (MS31) open circuited?
YES
Connect the connector securely. Replace the harness.
NO
Is the front cover switch working properly?
NO

1. Connect the connector of the front cover switch securely.
2. Replace the front cover switch.

Is the connector J5 on the punch controller PC board disconnected?
Is the harness connecting the punch controller PC board and upper door switch (MSW61) open circuited?
Is the harness connecting the punch controller PC board and front door switch (MSW62) open circuited?
YES
Connect the connector securely. Replace the harness.
NO
Are the upper and front door switches working properly?
NO

1. Connect the connectors of the upper and front door switches securely.
2. Replace the upper/front door switches.

YES
Replace the finisher controller PC board.

November 2003 © TOSHIBA TEC

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[EA50] Stapling jam
MJ-1022
Is there any paper remaining on the transport path in the finisher or equipment or on the stapling tray?
YES
Remove the paper.
NO
Is the jam cleared by taking off the staple cartridge from the finisher and removing the staple sheet slid
from the staple case?
YES
End.
NO
Is the connector J8 on the finisher controller PC board disconnected?
Is the harness connecting the finisher controller PC board and stapling home position sensor (S17)
open circuited?
YES
Connect the connector securely. Replace the harness.
NO
Is the stapling home position sensor working properly?
NO

1. Connect the connector of the stapling home position sensor securely.
2. Replace the stapling home position sensor.

YES
Replace the finisher controller PC board.

MJ-1023/1024
Is there any paper remaining on the transport path in the finisher or equipment or on the stapling tray?
YES
Remove the paper.
NO
Is the jam cleared by taking off the staple cartridge from the finisher and removing the staple sheet slid
from the staple case?
YES
End.
NO
Is the connector J721B on the finisher controller PC board disconnected?
Is the harness connecting the finisher controller PC board and staple home position sensor (PI40)
open circuited?
YES
Connect the connector securely. Replace the harness.
NO
Is the staple home position sensor working properly?
NO

1. Connect the connector of the staple home position sensor securely.
2. Replace the staple home position sensor.

YES
Replace the finisher controller PC board.

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[EA60] Early arrival jam
MJ-1022
Is there any paper remaining on the transport path in the finisher or equipment?
YES
Remove the paper.
NO
Is the connector J10 on the finisher controller PC board disconnected?
Is the harness connecting the finisher controller PC board and inlet sensor (S2) open circuited?
YES
Connect the connector securely. Replace the harness.
NO
Is the inlet sensor working properly? (Check the movement of the actuator.)
NO

1. Connect the connector of the inlet sensor securely.
2. Attach the actuator securely if its shaft is out of place.
3. Replace the inlet sensor.

YES
Replace the finisher controller PC board.

MJ-1023/1024
Is there any paper remaining on the transport path in the finisher or equipment?
YES
Remove the paper.
NO
Is the connector J708 on the finisher controller PC board disconnected?
Is the harness connecting the finisher controller PC board and inlet sensor (PI33) open circuited?
YES
Connect the connector securely. Replace the harness.
NO
Is the inlet sensor working properly? (Check the movement of the actuator.)
NO

1. Connect the connector of the inlet sensor securely.
2. Attach the actuator securely if its shaft is out of place.
3. Replace the inlet sensor.

YES
Replace the finisher controller PC board.

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[EA70] Stack delivery jam
MJ-1022
Is there any paper remaining on the transport path in the finisher or equipment?
YES
Remove the paper.
NO
Is the connector J9 on the finisher controller PC board disconnected?
Is the harness connecting the finisher controller PC board and stack delivery lever home position sensor
(S8) open circuited?
YES
Connect the connector securely. Replace the harness.
NO
Is the stack delivery lever home position sensor working properly?
NO

1. Connect the connector of the stack delivery lever home position sensor
securely.
2. Replace the stack delivery lever home position sensor.

YES
Replace the finisher controller PC board.
[EAF0] Stack return jam
MJ-1022
Is there any paper remaining on the transport path in the finisher or equipment?
YES
Remove the paper.
NO
Is the connector J10 on the finisher controller PC board disconnected?
Is the harness connecting the finisher controller PC board and returning roller home position sensor (S3)
open circuited?
YES
Connect the connector securely. Replace the harness.
NO
Is the returning roller home position sensor working properly?
NO

1. Connect the connector of the returning roller home position sensor securely.
2. Replace the returning roller home position sensor.

YES
Replace the finisher controller PC board.

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(3) Paper jam in saddle stitcher section
[EA80] Stapling jam
MJ-1024
Is there any paper remaining on the transport path or the stapling tray in the finisher, saddle stitcher
section or equipment?
YES
Remove the paper.
NO
Is the jam cleared by taking off the staple cartridge from the finisher and removing the staples stuck in
the stapling unit?
YES
End.
NO
Is the connector J8 on the saddle stitcher controller PC board disconnected?
Is the harness connecting the saddle stitcher controller PC board and stitcher home position switch
(rear: SW5, front: SW7 open circuited?
YES
Connect the connector securely. Replace the harness.
NO
Are the stitcher home position switches working properly?
NO

1. Connect the connectors of the stitcher home position switches securely.
2. Replace the stitcher home position switches.

YES
Replace the saddle stitcher controller PC board.

[EA90] Door open jam
MJ-1024
Is there any paper remaining on the transport path in the finisher, saddle stitcher section or equipment?
YES
Remove the paper.
NO
Is the saddle stitcher door closed?
NO
Close the door.
YES
Is either of the connectors J10 or J11 on saddle stitcher controller PC board disconnected?
Are the harnesses between the saddle stitcher controller PC board and cover opening sensors (delivery
cover sensor [PI3], inlet cover sensor [PI9]) open circuited?
YES
Connect the connector securely. Replace the harness.
NO
Is each of the sensors (delivery cover sensor, inlet cover sensor) working properly?
NO

1. Connect the connectors of the each sensor securely.
2. Replace the sensors.

YES
Replace the finisher controller PC board.

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[EAA0] Power-ON jam
MJ-1024
Is there any paper remaining on the transport path in the finisher or saddle stitcher section?
YES
Remove the paper.
NO
Is any of the connectors J9, J10 and J13 on the saddle stitcher controller PC board disconnected?
Is the harness between the saddle stitcher controller PC board and each sensor (No.1 paper sensor
[PI18], No.2 paper sensor [PI19], No.3 paper sensor [PI20], the vertical path paper sensor [PI17]
and the delivery sensor[PI11]) open circuited?
YES
Connect the connectors securely. Replace the harnesses.
NO
Is each of the sensors (No.1 paper sensor, No.2 paper sensor, No.3 paper sensor, the vertical path
paper sensor, and the delivery sensor) working properly?
(Check the movement of the actuator.)
NO

1. Connect the connectors of the sensors securely.
2. Attach the actuators securely if their shafts are out of place.
3. Replace the sensors.

YES
Replace the saddle stitcher controller PC board.

[EAB0] Paper transport stop jam
MJ-1024
Is there any paper remaining on the transport path in the finisher, saddle stitcher section or equipment?
YES
Remove the paper.
NO
Is the connector J708 on finisher controller PC board disconnected?
Is the harness between the finisher controller PC board and inlet sensor [PI33] open circuited?
Is either of the connectors J9 or J10 on the saddle stitcher controller PC board disconnected?
Is the harness between the saddle stitcher controller PC board and each sensor (No.1 paper sensor
[PI18], No.2 paper sensor [PI19], No.3 paper sensor [PI20] and the delivery sensor [PI11])
open circuited?
YES
Connect the connectors securely. Replace the harnesses.
NO
Is each of the sensors (the inlet sensor, No.1 paper sensor, No.2 paper sensor, No.3 paper sensor and
the delivery sensor) working properly?
(Check the movement of the actuator.)
NO

1. Connect the connectors of the sensors securely.
2. Attach the actuators securely if their shafts are out of place.
3. Replace the sensors.

YES
Replace the saddle stitcher controller PC board.

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[EAC0] Transport delay jam
MJ-1024
Is there any paper remaining on the transport path in the finisher, saddle stitcher section or equipment?
YES
Remove the paper.
NO
Is the connector J708 on the finisher controller PC board disconnected?
Is the harness connecting the finisher controller PC board and inlet sensor (PI33) open circuited?
YES
Connect the connector securely. Replace the harness.
NO
Is the inlet sensor working properly? (Check the movement of the actuator.)
NO

1. Connect the connector of the sensor securely.
2. Attach the actuator securely if its shaft is out of place.
3. Replace the sensor.

YES
Replace the finisher controller PC board.

(4) Paper jam in puncher unit
[E9F0] Punching jam
MJ-1023/1024
Is there any paper remaining on the transport path in the finisher or equipment?
YES
Remove the paper.
NO
Is the connector J605A on the punch controller PC board disconnected?
Is the harness connecting the punch controller PC board and punch home position sensor (PI63)
open circuited?
YES
Connect the connector securely. Replace the harness.
NO
Is the punch home position sensor working properly?
NO

1. Connect the connector of the punch home position sensor securely.
2. Replace the punch home position sensor.

YES
Replace the punch controller PC board.

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(5) Other paper jam
[EAD0] Print end command time-out jam
Is the main motor rotating normally?
NO
1. Replace the SYS board.
2. Replace the LGC board.

[EAE0] Receiving time time-out jam
Is the finisher working?
YES
Replace the finisher controller PC board.
NO
1. Check if the voltage (24V) is being supplied to the finisher.
2. Check the connection of the LGC board and IPC board.
3. Check if the harness connecting the IPC board and finisher I/F connector of the equipment side is
open circuited.
4. Check if the harness connecting the I/F connector of the finisher side and finisher controller PC
board is open circuited.
5. Replace the finisher controller PC board.

[EB30] Ready time time-out jam
Is there paper in the equipment?
NO
Replace the LGC board.
YES
Are the IPC board and LGC board properly connected to each other?
NO
Connect them properly.
YES
Is the harness securely connected to the IPC board?
NO
Connect the harness properly.
YES
Is any of the connector pins of the harness connecting the equipment and finisher disconnected or any
of those harnesses open circuited?
NO
Connect the pin or replace the harness.
YES
1. Replace the IPC board.
2. Replace the LGC board.
3. Replace the finisher controller PC board.

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5.1.8 Drive system related service call
[C010] Main motor abnormality
Is the main motor working? (Perform the output check: 03-101/151)
NO

1. Check if the connector J581 of the main motor is disconnected.
2. Check if the connector CN347 on the LGC board is disconnected.
3. Check if the connector pins are disconnected or the harnesses are open
circuited.
4. Check if the conductor patterns on the main motor board and LGC board are
short circuited or open circuited.
5. Replace the main motor.
6. Replace the LGC board.

YES
1. Check if the PLL lock signal CN347-8 pin output from the LGC board is always level “L”.
2. Check if the voltage supplied to the ASIC input terminal IC38-152 pin is always “L”.
3. Replace the LGC board.
[C020] Developer motor abnormality
Is the developer unit motor working? (Perform the output check: 03-112/162)
NO

1. Check if the connector J578 of the developer motor is disconnected.
2. Check if the connector CN348 on the LGC board is disconnected.
3. Check if the connector pins are disconnected or the harnesses are open
circuited.
4. Check if the conductor patterns on the developer motor board and LGC board
are short circuited or open circuited.
5. Replace the developer motor.
6. Replace the LGC board.

YES
1. Check if the PLL lock signal CN348-B6 pin output from the LGC board is always level “L”.
2. Check if the voltage supplied to the ASIC input terminal IC38-150 pin is always “L”.
3. Replace the LGC board.
[C030] Transport motor abnormality
Is the transport motor working? (Perform the output check: 03-123/173)
NO

1. Check if the connector J582 of the transport motor is disconnected.
2. Check if the connector CN348 on the LGC board is disconnected.
3. Check if the connector pins are disconnected or the harnesses are open
circuited.
4. Check if the conductor patterns on the transport motor board and LGC board
are short circuited or open circuited.
5. Replace the transport motor.
6. Replace the LGC board.

YES
1. Check if the PLL lock signal CN348-A7 pin output from the LGC board is always level “L”.
2. Check if the voltage supplied to the ASIC input terminal IC38-149 pin is always “L”.
3. Replace the LGC board.

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5.1.9 Paper feeding system related service call
[C040] PFP motor abnormality
Is the PFP motor working? (Perform the output check: 03-109/159)
NO

1.
2.
3.
4.
5.
6.
7.
8.

Check if the signal line connector CN503 of the PFP motor is disconnected.
Check if the power line connector CN502 of the PFP motor is disconnected.
Check if the connector CN246 on the PFP board is disconnected.
Check if the signal line connector CN241 on the PFP board is disconnected.
Check if the power line connector CN242 on the PFP board is disconnected.
Check if the connector CN332 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor patterns on the PFP motor board, PFP board and LGC
board are short circuited or open circuited.
9. Replace the PFP motor.
10. Replace the PFP board.
11. Replace the LGC board.

YES
Is the LED on the PFP motor board lit without flashing?
NO

1. Check if the connector pins are disconnected or the harnesses are open circuited.
2. Check if the conductor patterns on the PFP motor board, PFP board and LGC
board are short circuited or open circuited.
3. Replace the PFP motor.
4. Replace the PFP board.
5. Replace the LGC board.

YES
1. Check if the PLL lock signal CN246-8 pin output from the PFP board is always “L” level.
2. Check if the voltage supplied to the microcomputer input terminal IC5-17 pin is always “L” level.
3. Replace the PFP board.
4. Replace the LGC board.

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[C130] Upper drawer tray abnormality
[C140] Lower drawer tray abnormality
Does the tray go up? (Perform the output check: 03-242, 243)
NO

1.
2.
3.
4.

Check if the connector of the tray-up motor is disconnected.
Check if the connector CN337 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the LGC board.

YES
Is the tray-up sensor working?
(Perform the input check: 03-[FAX]OFF/[6]/[H], /[6]/[G])
NO

1.
2.
3.
4.
5.

Check if the connector of the sensor is disconnected.
Check if the connector CN337 on the LGC board is disconnected.
Check if the slit reaches the sensor.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor pattern on the LGC board is short circuited or open
circuited.
6. Replace the LGC board.

YES
1. Check if the conductor pattern on the LGC board is short circuited or open circuited.
2. Replace the LGC board.
[C150] PFP upper drawer tray abnormality
[C160] PFP lower drawer tray abnormality
Does the tray go up? (Perform the output check: 03-278, 280)
NO

1. Check if the connector of the tray-up motor is disconnected.
2. Check if any of the connectors CN241, CN242 and CN244 on the PFP board is
disconnected.
3. Check if the connector CN332 on the LGC board is disconnected.
4. Check if the connector pins are disconnected or the harnesses are open circuited.
5. Check if the conductor patterns on the PFP board and LGC board are short
circuited or open circuited.
6. Replace the PFP board.
7. Replace the LGC board.

YES
Is the tray-up sensor working?
(Perform the input check: 03-[FAX]OFF/[2]/[H], /[4]/[H])
NO

1. Check if the connector of the sensor is disconnected.
2. Check if any of the connectors CN241, CN247 and CN248 on the PFP board is
disconnected.
3. Check if the connector CN332 on the LGC board is disconnected.
4. Check if the slit reaches the sensor.
5. Check if the connector pins are disconnected or the harnesses are open circuited.
6. Check if the conductor patterns on the PFP board and LGC board are short
circuited or open circuited.
7. Replace the PFP board.
8. Replace the LGC board.

YES
1. Check if the conductor pattern on the LGC board is short circuited or open circuited.
2. Replace the LGC board.
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[C180] LCF tray motor abnormality
Does the tray move? (Perform the output check: 03-271)
NO

1. Check if the connector of the LCF tray motor is disconnected.
2. Check if any of the connectors CN100, CN101 and CN103 on the LCF board is
disconnected.
3. Check if the connector CN332 on the LGC board is disconnected.
4. Check if the connector pins are disconnected or the harnesses are open circuited.
5. Check if the conductor patterns on the LCF board and LGC board are short
circuited or open circuited.
6. Replace the LCF board.
7. Replace the LGC board.

YES
Are the LCF tray-up sensor and LCF tray bottom sensor working?
(Perform the input check: 03-[FAX]OFF/[5]/[F], /[3]/[A])
NO

1. Check if the connectors of the sensors are disconnected.
2. Check if any of the connectors CN100, CN104 and CN105 on the LCF board is
disconnected.
3. Check if the connector CN332 on the LGC board is disconnected.
4. Check if the slit reaches the sensors.
5. Check if the connector pins are disconnected or the harnesses are open circuited.
6. Check if the conductor patterns on the LCF board and LGC board are short
circuited or open circuited.
7. Replace the LCF board.
8. Replace the LGC board.

YES
1. Check if the conductor pattern on the LGC board is short circuited or open circuited.
2. Replace the LGC board.

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[C1A0] LCF end fence motor abnormality
Is the LCF end fence motor working? (Perform the output check: 03-207)
NO

1. Check if the connector of the LCF end fence motor is disconnected.
2. Check if any of the connectors CN100, CN101 and CN103 on the LCF board is
disconnected.
3. Check if the connector CN332 on the LGC board is disconnected.
4. Check if the connector pins are disconnected or the harnesses are open circuited.
5. Check if the conductor patterns on the LCF board and LGC board are short
circuited or open circuited.
6. Replace the LCF board.
7. Replace the LGC board.

YES
Are the LCF end fence home/stop position sensors working?
(Perform the input check: 03-[FAX]OFF/[5]/[A], /[5]/[B])
NO

1. Check if the connectors of the sensors are disconnected.
2. Check if either of the connectors CN100 or CN107 on the LCF board is
disconnected.
3. Check if the connector CN332 on the LGC board is disconnected.
4. Check if the slit reaches the sensors.
5. Check if the connector pins are disconnected or the harnesses are open circuited.
6. Check if the conductor patterns on the LCF board and LGC board are short
circuited or open circuited.
7. Replace the LCF board.
8. Replace the LGC board.

YES
1. Check if the conductor pattern on the LGC board is short circuited or open circuited.
2. Replace the LGC board.
[C1B0] LCF transport motor abnormality
Is the LCF transport motor working? (Perform the output check: 03-122/172)
NO

1.
2.
3.
4.
5.
6.
7.

Check if the connector CN112 of the LCF transport motor is disconnected.
Check if the connector CN102 on the LCF board is disconnected.
Check if the signal line connector CN100 on the LCF board is disconnected.
Check if the power line connector CN101 on the LCF board is disconnected.
Check if the connector CN332 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor patterns on the LCF transport motor board, LCF board
and LGC board are short circuited or open circuited.
8. Replace the LCF transport motor.
9. Replace the LCF board.
10. Replace the LGC board.

YES
1. Check if the connector pins are disconnected or the harnesses are open circuited.
2. Check if the conductor patterns on the LCF transport motor board, LCF board and LGC board are
short circuited or open circuited.
3. Check if the PLL lock signal CN102-3 pin output from the LCF board is always “L” level.
4. Check if the voltage supplied to the microcomputer input terminal IC103-17 pin is always “L” level.
5. Replace the LCF transport motor.
6. Replace the LCF board.
7. Replace the LGC board.
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5.1.10 Scanning system related service call
[C260] Peak detection error
Does the exposure lamp light? (Perform the output check: 03-267)
YES

1. Check if the connectors on the CCD and SLG boards are disconnected.
2. Check if the shading correction plate is dirty.
3. Check if the conductor pattern on the CCD board is short circuited or open
circuited.
4. Check if the conductor pattern on the SLG board is short circuited or open
circuited.
5. Replace the lens unit.
6. Replace the SLG board.

NO
1. Check if the connectors of the exposure lamp and inverter are disconnected.
2. Check the SLG board if the connector pin CN21 is disconnected or the harness is short circuited
or open circuited.
3. Check if the conductor pattern on the SLG board is short circuited or open circuited.
4. Replace the SLG board.
5. Replace the inverter.
6. Replace the exposure lamp.
[C270] Carriage home position sensor not going OFF within a specified time
[C280] Carriage home position sensor not going ON within a specified time
Remove the original glass and move the carriages to the paper feeding side. Turn ON the power and
check the following items.
[C270] Are the carriages slightly moved to the feeding direction?/Are the carriages staying at a position
other than home position?
YES
Check if the circuits of the SLG and SDV boards are abnormal.
NO
1. Check if the connector pin is disconnected or the harness is short circuited or open circuited.
2. Check if the conductor pattern on the SDV board is short circuited or open circuited.
3. Check if the conductor pattern on the SLG board is short circuited or open circuited.
4. Replace the SDV board.
5. Replace the SLG board.
[C280]

Do the carriages make a big noise after they arrive at the home position?
YES

The carriage home position sensor is not turned ON.
1. Check if the connector of the sensor is disconnected.
2. Check if the circuits of the SDV and SLG boards are abnormal.

NO
The carriages are stopped at the home position and do not move.
1. Check if the connector pins are disconnected or the harnesses are short circuited or open
circuited.
2. Check if the conductor pattern on the SDV board is short circuited or open circuited.
3. Check if the conductor pattern on the SLG board is short circuited or open circuited.
4. Replace the SDV board.
5. Replace the SLG board.

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5.1.11 Fuser unit related service call
CAUTION:
CAUTION:
Be sure to turn OFF the power and unplug the power cable beforehand when checking the IH control
circuit and IH coil.
The fuser unit itself or the part of the unit remains heated and the capacitors are still charged after a
while the power cable is unplugged. So make sure the unit is cooled down enough before checking.

[C410] Thermistor or heater abnormality at power ON
1. Check the thermistors
(1) Check if the connectors are disconnected.
(2) Check if the main, sub and front edge thermistors are in contact with the surface of the fuser belt
properly?
(3) Check if the harnesses of the main, sub and front edge thermistors are open circuited.
2. Check the IH control board and IH coil
(1) Check if the IH coil is broken.
(2) Check if the connector of the IH coil is disconnected.
(3) Check if the thermostats are blown.
(4) Check if the connectors on the IH control board are disconnected (AC input connectors CN450,
451 and LGC I/F connectors CN455, 456).
(5) Check if the IH control board or the switching power supply unit is abnormal.
3. Check the LGC board
(1) Check if the connector CN358 is disconnected.
(2) Check if the conductor pattern on the LGC board is short circuited or open circuited.
(3) Replace the LGC board.
4. Clear the status counter
After repairing the matter which caused the error [C410], perform the following:
(1) Turn ON the power while [0] and [8] are pressed simultaneously.
(2) Key in “400”, then press the [START] button.
(3) Change the current status counter value “1” or “2” to “0”, then press the [ENTER] button or
[INTERRUPT] button (to cancel [C410]).
(4) Turn the power OFF and then back ON. Make sure that the equipment enters the normal ready state.

[C430] Thermistor abnormality after abnormality judgment
[C440] Heater abnormality after abnormality judgment
1.2.3. Check the thermistors, IH control board, IH coil and LGC board
Check the above components following the procedure 1, 2 and 3 for [C410].
4. Clear the status counter
Change the current status counter value (08-400) “4” to “0” for [C430] and “5”, “7” or “9” to “0” for
[C440], taking the same procedure as that for [C410].
* The status counter value is as follows in the following cases. Change them to "0" respectively.
• The error occurred during warming-up : "4" or "5"
• The error occurred after the equipment has become ready: "7"
• The temperature detected by the main thermistor is 230°C or higher: "9"
• The temperature detected by the sub thermistor is 230°C or higher: "9"

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[C450] Thermistor abnormality during printing
1. Check the front edge thermistor
(1) Check if the connector is disconnected.
(2) Check if the front edge thermistor is in contact with the surface of the fuser belt properly.
(3) Check if the harness of the front edge thermistor is open circuited.
2. Check the LGC board
(1) Check if the connector CN358 is disconnected.
(2) Check if the conductor pattern on the board is short circuited or open circuited.
(3) Replace the LGC board.
3. Clear the status counter
Change the current status counter value (08-400) “6” to “0”.

[C470] IH initialization or IH power voltage abnormality
1. Check the AC input voltage
Check if the AC input voltage is within the specified range.
(especially when the heater becomes ON after the power is turned ON [the equipment is warming up])
2. Check the thermostats
Check if the thermostats are blown.
3. Check the IH control board
(1) Check if the AC input connectors CN450, 451 on the IH control board or the LGC I/F connectors
CN455, 456 are disconnected?
(2) Check if the fuse on the IH control board has blown.
(3) Replace the IH control board.
4. Check the LGC board
(1) Check if the connector CN358 is disconnected.
(2) Check if the conductor pattern on the board is short circuited or open circuited.
(3) Replace the LGC board.
5. Clear the status counter
Change the values “10”, “11”, “14” or “17” of the status counter (08-400) to “0”.
* The status counter value is as follows in the following cases. Change them to "0" respectively.
• The error occurred immediately after the power was turned ON: "10"
• The error occurred before the temperature of the fuser roller reaches 40°C: "11"
• The error occurred before the equipment has become ready: "14"
• The error occurred when the equipment is in the ready state: "17"

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[C480] Overheating of IGBT
1. Check the operation of the IH control board cooling fan
Check if the IH control board cooling fan is rotating normally. (Is the connector securely connected?)
2. Check the IH board
(1) Check if the IGBT or IGBT radiation plate is normal. (Is the radiation plate securely attached?)
(2) Check if the conductor pattern on the board is short circuited or open circuited.
(3) Replace the IH board.
3. Clear the status counter
Change the values “12”, “15” or “18” of the status counter (08-400) to “0”.
* The status counter value is as follows in the following cases. Change them to "0" respectively.
• The error occurred before the temperature of the fuser roller reaches 40°C: "12"
• The error occurred before the equipment has become ready: "15"
• The error occurred when the equipment is in the ready state: "18"
(When the only one side of IH coil is energized continuously for 15 seconds)

[C490] IH control circuit or IH coil abnormality
1. Check the IH board
(1) Check if the conductor pattern on the board is short circuited or open circuited.
(2) Replace the IH board.
2. Check the IH coil
(1) Check if the coil is broken or short out.
(2) Replace the IH coil.
3. Clear the status counter
Change the values “13”, “16” or “19” of the status counter (08-400) to “0”.
* The status counter value is as follows in the following cases. Change them to "0" respectively.
• The error occurred before the temperature of the fuser roller reaches 40°C: "13"
• The error occurred before the equipment has become ready: "16"
• The error occurred when the equipment is in the ready state: "19"

When the problem is solved, [C470], [C480] and [C490] can be cleared by turning OFF and
ON the main switch so the status counter does not have to be changed to "0".
The value of the status counter remains the same until the next service call overwrites the value.

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5.1.12 Communication related service call
[C550 (C780)] RADF I/F error
(1) Check if the harness connecting the RADF board and SLG board is disconnected or open
circuited.
(2) Check if the conductor pattern on the RADF board is short circuited or open circuited.
(3) Check if the conductor pattern on the SLG board is short circuited or open circuited.
(4) Replace the RADF board.
(5) Replace the SLG board.

[C570] Communication error between Engine-CPU and IPC board
(1)
(2)
(3)
(4)
(5)

Check if the LGC board and IPC board are connected properly.
Check if the conductor pattern on the IPC board is short circuited or open circuited.
Check if the conductor pattern on the LGC board is short circuited or open circuited.
Replace the IPC board.
Replace the LGC board.

[C580] Communication error between IPC board and finisher
(1) Check if the specified finisher is attached.
(2) Check if the harness connecting the IPC board and the finisher controller PC board is
disconnected or open circuited.
(3) Check if the conductor pattern on the IPC board is short circuited or open circuited.
(4) Check if the conductor pattern on the finisher controller PC board is short circuited or open
circuited.
(5) Replace the IPC board.
(6) Replace the finisher controller PC board.

[F070]
(1)
(2)
(3)
(4)
(5)

Check if the harness connecting the SYS board and LGC board is disconnected or open circuited.
Check the version of the system ROM on the SYS board.
Check the version of the engine ROM version on the LGC board.
Replace the SYS board.
Replace the LGC board.

[F110]
[F111]
(1)
(2)
(3)
(4)
(5)

Communication error between System-CPU and Engine-CPU

Communication error between System-CPU and Scanner-CPU
Scanner response abnormality

Check if the harness connecting the SYS board and SLG board is disconnected or open circuited.
Check the version of the system ROM on the SYS board.
Check the version of the scanner ROM version on the SLG board.
Replace the SYS board.
Replace the SLG board.

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5.1.13 RADF related service call
Note:
When performing the RADF related troubleshooting, be sure to perform “Automatic adjustment of RADF sensor and
EEPROM initialization (05-356)” and then "RADF original guide width adjustment (05-367, 368) at Adjustment Mode
whenever the RADF board, original length sensor, read sensor or reverse sensor has been replaced.

[C730] EEPROM initialization error
(1) Check if the conductor pattern on the RADF board is short circuited or open circuited.
(2) Replace the RADF board.

[C810] Fan motor abnormality
(1)
(2)
(3)
(4)
(5)
(6)
(7)

Check if the load on the motor shaft is normal.
Remove any foreign matter.
Check if the harness connecting the fan motor and RADF board is open circuited.
Check if the power is supplied to the pin 1 of the CN9 on the RADF board during the operation.
Check if the conductor pattern on the RADF board is short circuited or open circuited.
Replace the fan motor.
Replace the RADF board.

[C820] Read sensor adjustment error
(1) Check if there is any foreign matter between the read sensor and the reflecting mirror. Check if
the reflecting mirror is dirty.
(2) Check if the harness connecting the read sensor and the RADF board is open circuited.
(3) Check if the conductor pattern on the RADF is short circuited or open circuited.
(4) Replace the read sensor.
(5) Replace the RADF board.

[C830] Original length sensor adjustment error
(1) Check if there are any foreign objects between the original length sensor and the reflecting mirror.
Check if the reflecting mirror is dirty.
(2) Check if the harness connecting the original length sensor and the RADF board is open circuited.
(3) Check if the conductor pattern on the RADF board is short circuited or open circuited.
(4) Replace the original length sensor.
(5) Replace the RADF board.

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5.1.14 Circuit related service call
[C900] Connection error between the SYS board and the LGC board
(1) Check if the connector CN117 on the SYS board is completely inserted or not disconnected.
(2) Check if the connector CN338 on the LGC board is completely inserted or not disconnected.
(3) Check if the harness connecting the SYS board (CN117) and the LGC board (CN338) is open
circuited.
(4) Check if the conductor pattern on each board is short circuited or open circuited.
(5) Replace the SYS board.
(6) Replace the LGC board.

[C940] Engine-CPU abnormality
Does service call still occur even after turning OFF the main switch then back ON?
NO

Leave it for a while and see how.

YES
1. Check if the conductor pattern between the Engine-CPU and FROM is short circuited or open
circuited.
2. Replace the LGC board if it frequently occurs.

[C950] Memory of the LGC board abnormality, ID abnormality
(1) Check if the connectors CN360 and CN 331 on the SYS board are completely inserted or not
disconnected.
(2) Check if the connector J434 on the DRV board is completely inserted or not disconnected.
(3) Check if the conductor pattern on each board is short circuited or open circuited.
(4) Replace the NVRAM.
(5) Replace the LGC board.
(6) Replace the DRV board.
(7) Replace the SYS board.
(8) Ask a specialist for a repair (Abnormal ID).

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[C960] Connection error between the LGC board and the DRV board, ID abnormality
(1) Check if the connectors CN360 and CN331 on the LGC board are completely inserted or not
disconnected.
(2) Check if the connector J434 on the DRV board is completely inserted or not disconnected.
(3) Check if the harness connecting the DRV board (J434) and the LGC board (CN360) is open
circuited.
(4) Check if the harness connecting the LGC board (CN331) and the high-voltage transformer (J480)
is open circuited.
(5) Check if the conductor pattern on each board is short circuited or open circuited.
(6) Replace the DRV board.
(7) Replace the LGC board.
(8) Ask a specialist for a repair (Abnormal ID).

[C9E0] Connection error between the SLG board and the SYS board
(1) Check if the connector CN18 of the SLG board is completely inserted or not disconnected.
(2) Check if the connector CN102 of the SYS board is completely inserted or not disconnected.
(3) Check if the harness connecting the SLG board (CN18) and the SYS board (CN102) is open
circuited.
(4) Check if the conductor pattern on each board is short circuited or open circuited.
(5) Replace the SLG board.
(6) Replace the SYS board.

[F090]

SRAM abnormality on the SYS board

(1) Turn the power OFF and start up the Setting Mode (08).
(2) When the message “SRAM ERROR DOES IT INITIALIZE?” is displayed on the LCD, press the
[INITIALIZE] button. (SRAM is cleared.)
(3) Turn the power OFF and then back ON. If the error is not recovered, replace the SYS board.

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[F091]

NVRAM abnormality on the SYS board

(1) Turn the power OFF and start up the Setting Mode (08).
(2) When the message “NVRAM ERROR DOES IT INITIALIZE?” is displayed on the LCD, press the
[INTERRUPT] or [INITIALIZE] button. (NVRAM is initialized.)
(3) Perform the panel calibration (08-692).
Note:
When the NVRAM is initialized, the scanner and image processing related adjustments are also
initialized. Readjust them after the NVRAM initialization.
(4) Turn the power OFF and then back ON. If the error is not recovered, replace the NVRAM on the
SYS board.

[F092] SRAM/NVRAM abnormality on the SYS board
(1) Turn the power OFF and start up the Setting Mode (08).
(2) When the message “NVRAM/SRAM ERROR DOES IT INITIALIZE?” is displayed on the LCD,
press the [INTERRUPT] or [INITIALIZE] button. (SRAM is cleared and NVRAM is initialized.)
(3) Perform the panel calibration (08-692).
Note:
When the NVRAM is initialized, the scanner and image processing related adjustments are also
initialized. Readjust them after the NVRAM initialization.
(4) Turn the power OFF and then back ON. If the error is not recovered, replace the NVRAM on the
SYS board.

[F350]

SLG board abnormality

(1) Check if the conductor pattern on the SLG board is short circuited or open circuited.
(2) Replace the SLG board.

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5.1.15 Laser optical unit related service call
[CA10] Polygonal motor abnormality
Is the polygonal motor rotating?
NO

1. Check if the connector CN352 on the LGC board is disconnected.
2. Check if the harness is open circuited or the connector pin is disconnected.
3. Check if the conductor pattern on the LGC board is short circuited or open
circuited.
4. Replace the laser optical unit.
5. Replace the LGC board.

YES
Is the printed image distorted?
YES

1. Check if the connector CN352 on the LGC board is almost disconnected.
2. Check if the harness is almost open circuited or the connector pin is almost
disconnected.
3. Check if the conductor pattern on the LGC board is short circuited or open
circuited.
4. Check if the laser unit cooling fan is stopped.
5. Check if the suction area of laser unit cooling fan is plugged up.
6. Replace the laser optical unit.
7. Replace the LGC board.

NO
1. Check if the conductor pattern on the LGC board is short circuited or open circuited.
2. Check if the units with high-voltage (developer unit, transfer belt unit and 2nd transfer roller unit)
are securely grounded.
3. Check if the bias supply joints of the units with high-voltage are securely connected or they are not
stained.
4. Check if the plate in paper transport system is securely grounded.
5. Check if the equipment is grounded.
6. Check if the laser unit cooling fan is stopped.
7. Check if the suction area of laser unit cooling fan is plugged up.
8. Replace the laser optical unit.
9. Replace the LGC board.
[CA20] H-Sync detection error
Is the cable (flexible flat type) between the connector (CN334) on the LGC board and connector (CN201)
on the LDR board open circuited, broken or disconnected?
YES

1. Reconnect the cable.
2. Check if the connector on the LGC board hold the cable securely.
3. Replace the laser optical unit.

NO
1. Check if the units with high-voltage (developer unit, transfer belt unit and 2nd transfer roller unit) are
securely grounded.
2. Check if the bias supply joints of the units with high-voltage are securely connected or they are not
stained.
3. Check if the plate in paper transport system is securely grounded.
4. Check if the equipment is grounded.
5. Check if the conductor pattern is short circuited or open circuited.
6. Replace the LGC board.
7. Replace the laser optical unit.
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5.1.16 Finisher related service call
[CB20] Delivery motor abnormality
MJ-1022
Rotate the delivery roller by hand. Does it rotate smoothly?
NO
Fix the mechanism.
YES
Is the wiring between the finisher controller PC board and delivery motor (M1) correct?
NO
Correct the wiring.
YES
Is the delivery motor clock sensor (S1) working properly?
NO
Replace the sensor.
YES
1. Replace the delivery motor.
2. Replace the finisher controller PC board.

[CB30] Tray 1/2 shift motor abnormality
MJ-1023/1024
Are the tray 1 shift area sensors 1-3 and tray 2 shift area sensors 1-3 normal?
NO
Replace the tray 1/2 shift area sensor boards.
YES
Are the wirings between the finisher controller PC board and the tray 1/2 shift motors
(M37/M38) correct?
NO
Correct the wirings.
YES
Is there any problem with the tray lift mechanism?
NO
Fix the lift mechanism.
YES
1. Replace the tray 1/2 shift motors.
2. Replace the finisher controller PC board.

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[CB40] Rear aligning plate motor abnormality
MJ-1023/1024
Is the rear aligning plate home position sensor (PI37) normal?
NO
Replace the sensor.
YES
Is the wiring between the finisher controller PC board and the rear aligning plate motor (M34) correct?
NO
Correct the wiring.
YES
Is there any mechanical problem with the path of aligning plate?
NO
Fix the mechanism.
YES
1. Replace the rear aligning plate motor.
2. Replace the finisher controller PC board.

[CB50] Staple motor abnormality
MJ-1022/1023/1024
Is the wiring between the stapler and finisher controller PC board correct?
NO
Correct the wiring.
YES
1. Replace the stapler.
2. Replace the finisher controller PC board.

[CB60] Stapler unit shift motor abnormality
MJ-1023/1024
Is the stapler shift home position sensor (PI40) working normally?
NO
Replace the sensor.
YES
Is the wiring between the finisher controller PC board and the stapler shift motor (M35) correct?
NO
Correct the wiring.
YES
Is there any mechanical problem with the stapler stand motion path?
YES
Fix the mechanism.
NO
1. Replace the stapler shift motor.
2. Replace the finisher controller PC board.

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[CB80] Backup RAM data abnormality
MJ-1023/1024
Is the problem solved by turning the power of the equipment OFF and ON?
YES
End.
NO
1. Replace the finisher controller PC board.
2. Replace the punch controller PC board.

[CB90] Paper pushing plate motor abnormality
MJ-1024
Are the paper pushing plate home position sensor (PI14), paper pushing plate top position sensor
(PI15) and paper pushing plate motor clock sensor (PI1) working normally?
NO
Replace the sensor.
YES
Is the paper pushing plate drive mechanism normal?
NO
Fix the mechanism.
YES
1. Replace the paper pushing plate motor (M8).
2. Replace the saddle stitcher controller PC board.

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[CBA0] Stitch motor (front) abnormality
[CBB0] Stitch motor (rear) abnormality
MJ-1024
Are the front and rear stitchers and their stands installed properly?
NO
Install them properly.
YES
Are the stitcher home position switches (SW7/SW5) and stitcher motors (M7/M6) on the front and rear
stitchers working normally?
NO
Replace the front or rear stitcher.
YES
Replace the saddle stitcher controller PC board.

[CBC0] Alignment motor abnormality
MJ-1024
Is the alignment plate home position sensor (PI5) working normally?
NO
Replace the sensor.
YES
Is the alignment plate drive mechanism normal?
NO
Fix the mechanism.
YES
1. Replace the alignment motor (M5).
2. Replace the saddle stitcher controller PC board.

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[CBD0] Guide motor abnormality
MJ-1024
Is the guide home position sensor (PI13) working normally?
NO
Replace the sensor.
YES
Is the guide plate drive mechanism normal?
NO
Fix the mechanism.
YES
1. Replacing the guide motor (M3).
2. Replace the saddle stitcher controller PC board.

[CBE0] Paper folding motor abnormality
MJ-1024
Are the paper folding motor clock sensor (PI4) and paper folding home position sensor (PI21)
working normally?
NO
Replace the sensors.
YES
Is the paper folding roller drive mechanism normal?
NO
Fix the mechanism.
YES
1. Replacing the paper folding motor (M2).
2. Replace the saddle stitcher controller PC board.

[CBF0] Paper positioning plate motor abnormality
MJ-1024
Is the paper positioning plate home position sensor (PI7) working normally?
NO
Replace the sensor.
YES
Is the paper positioning plate drive mechanism normal?
NO
Fix the mechanism.
YES
1. Replacing the paper positioning plate motor (M4).
2. Replace the saddle stitcher controller PC board.

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[CC00] Sensor connector abnormality
MJ-1024
Are the guide home position sensor (PI13), paper pushing plate home position sensor (PI14) and
paper pushing plate top position sensor (PI15) connected to the saddle stitcher controller PC board?
NO
Connect them to the board.
YES
Is the wiring between the sensors and the saddle stitcher correct?
NO
Correct the wiring.
YES
Is 5V DC being supplied from the connector pins J9-7, -10 and -13 on the saddle stitcher
controller PC board?
NO
Replace the saddle stitcher controller PC board.
YES
Are the connector pins J9-8, -11 and -14 on the saddle stitcher controller PC board correctly
connected to the ground?
NO
YES
End.

Replace the saddle stitcher controller PC board.

[CC10] Microswitch abnormality
MJ-1024
Are the front cover switch (MS31), inlet door switch (SW1) and delivery door switch (SW3) normal?
NO
Replace the switches.
YES
Measure the voltage between J704-1 (+) and J704-2 (-) on the finisher controller PC board. Is it 24V?
NO
Replace the finisher controller PC board.
YES
Is the wiring between J704 on the finisher controller PC board and J1 on the saddle stitcher controller
PC board correct?
NO
Correct the wiring.
YES
Replace the saddle stitcher controller PC board.

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[CC20] Communication error between finisher and saddle stitcher
MJ-1024
Is the problem solved by turning OFF and ON the power switch of the equipment?
YES
End.
NO
Is the wiring between the finisher controller PC board and the saddle stitcher controller PC
board connected?
NO
Connect the wiring.
YES
1. Replace the finisher controller PC board.
2. Replace the saddle stitcher controller PC board.

[CC30] Stack processing motor abnormality
MJ-1022
[Procedure 1]
Is the tension of the drive belt normal?
NO
Loosen the adjustment screw to adjust its tension.
YES
Does the bushing attached to the returning roller shaft smoothly move up and down?
NO
Apply grease on the cut-out part of the front side frame with where the bushing contacts.
YES
Is the spring of the returning roller detached?
YES
Attach the spring.
NO
Is the wiring between the finisher controller PC board and stack processing motor (M2) correct?
NO
Correct the wiring.
YES
Is the stack delivery lever home position sensor (S8) working properly?
NO
Replace the sensor.
YES
1. Replacing the stack processing motor.
2. Replace the finisher controller PC board.

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[Procedure 2]
Does the bushing attached to the returning roller shaft smoothly move up and down?
NO
Apply grease on the cut-out part of the front side frame with where the bushing contacts.
YES
Is the spring of the returning roller detached?
YES
Attach the spring.
NO
Is the tension of the stack processing motor drive belt normal?
NO
Loosen the adjustment screw to adjust its tension.
YES
Is the returning roller home position sensor (S3) working properly?
NO
Replace the sensor.
YES
1. Replace the stack processing motor.
2. Replace the finisher controller PC board.

[CC40] Swing motor abnormality
MJ-1023/1024
Is the swing unit home position sensor (PI35) normal?
NO
Replace the sensor.
YES
Is the wiring between the finisher controller PC board and the swing motor (M36) correct?
NO
Correct the wiring.
YES
Is the swing mechanism normal?
NO
Fix the mechanism.
YES
1. Replace the swing motor.
2. Replace the finisher controller PC board.

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[CC50] Horizontal registration motor abnormality
MJ-1023/1024 (when MJ-6004 is installed)
Is the horizontal registration home position sensor (PI61) working normally?
NO
Replace the sensor.
YES
Is the wiring between the horizontal registration home position sensor and finisher controller
PC board correct?
NO
Correct the wiring.
YES
Is the horizontal registration mechanism normal?
NO
Fix the mechanism.
YES
1. Replace the horizontal registration motor (M62).
2. Replace the punch controller PC board.
3. Replace the finisher controller PC board.

[CC60] Punch motor abnormality
MJ-1023/1024 (when MJ-6004 is installed)
Are the punch home position sensor (PI63) and punch motor clock sensor (PI62) working normally?
NO
Replace the sensors.
YES
Is the wiring between the sensors and finisher controller PC board correct?
NO
Correct the wiring.
YES
Is the punching mechanism normal?
NO
Fix the mechanism.
YES
1. Replace the punch motor (M61).
2. Replace the punch controller PC board.
3. Replace the finisher controller PC board.

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[CC80] Front jogging motor abnormality/Front aligning plate motor abnormality
MJ-1022 (Front jogging motor abnormality)
Is the front jogging plate home position sensor (S6) working properly?
NO
Replace the sensor.
YES
Is the wiring between the finisher controller PC board and front jogging motor (M3) correct?
NO
Correct the wiring.
YES
Has the rack run over the stopper of the roll?
YES
Fix it.
NO
1. Replace the front jogging motor.
2. Replace the finisher controller PC board.

MJ-1023/1024 (Front aligning plate motor abnormality)
Is the front aligning plate home position sensor (PI36) normal?
NO
Replace the sensor.
YES
Is the wiring between the finisher controller PC board and the front aligning plate motor (M33) correct?
NO
Correct the wiring.
YES
Is there any mechanical problem with the path of aligning plate?
NO
Fix the mechanism.
YES
1. Replace the front aligning plate motor.
2. Replace the finisher controller PC board.

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[CC90] Upper stack tray lift motor abnormality
MJ-1022
Is the wiring between the finisher controller PC board and upper stack tray lift motor (M5) correct?
NO
Correct the wiring.
YES
Are the front and rear sides of the upper stack tray leveled?
NO
Level them.
YES
Is the upper stack tray lift motor clock sensor (S19) working properly?
NO
Replace the sensor.
YES
Is the stack tray paper height sensor (S10) working properly?
NO
Replace the sensor.
YES
Are the upper stack tray upper limit sensor (S25), upper stack tray full sensor (S23) and stack
processing safety switch (S26) working properly?
NO
Replace the sensor or sensor controller PC board.
YES
Does the voltage between the pins J14-1 and -2 on the finisher controller PC board become 24V when
the upper stack tray lift motor starts rotating?
NO
Replace the finisher controller PC board.
YES
Check the wiring between the upper stack tray lift motor and finisher controller PC board. If there is no
problem, replace the upper stack tray lift motor.

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[CCA0] Lower stack tray lift motor abnormality
MJ-1022
Is the wiring between the finisher controller PC board and lower stack tray lift motor (M7) correct?
NO
Correct the wiring.
YES
Are the front and rear sides of the lower stack tray leveled?
NO
Level them.
YES
Is the lower stack tray lift motor clock sensor (S9) working properly?
NO
Replace the sensor.
YES
Is the stack tray paper height sensor (S10) working properly?
NO
Replace the sensor.
YES
Are the lower stack tray upper limit sensor (S13) and lower stack tray full sensor (S23) working properly?
NO
Replace the sensor or sensor controller PC board.
YES
Does the voltage between the pins J3-1 and -2 on the finisher controller PC board become 24V when the
lower stack tray lift motor starts rotating?
NO
Replace the finisher controller PC board.
YES
Check the wiring between the upper stack tray lift motor and finisher controller PC board. If there is no
problem, replace the motor.

[CCB0] Rear jogging motor abnormality
MJ-1022
Is the rear jogging plate home position sensor (S7) working properly?
NO
Replace the sensor.
YES
Is the wiring between the finisher controller PC board and rear jogging motor (M4) correct?
NO
Correct the wiring.
YES
Has the rack run over the stopper of the roll?
YES
Fix it.
NO
1. Replace the rear jogging motor.
2. Replace the finisher controller PC board.

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[CCD0] Stack ejection motor abnormality
MJ-1023/1024
Is the shutter home position sensor (PI45) normal?
NO
Replace the sensor.
YES
Are the wirings between the finisher controller PC board and the stack ejection motor (M32)/shutter
clutch (CL31) correct?
NO
Correct the wirings.
YES
Is there any problem with the shutter mechanism?
YES
Fix the shutter mechanism.
NO
1. Replace the stack ejection motor and shutter clutch.
2. Replace the finisher controller PC board.

[CCE0] Rear end assist motor abnormality
MJ-1023/1024
Is the rear end assist guide home position sensor (PI39) normal?
NO
Replace the sensor.
YES
Is the wiring between the finisher controller PC board and the rear end assist motor (M39) correct?
NO
Correct the wiring.
YES
Is there any problem with the rear end assist mechanism?
YES
Fix the rear end assist mechanism.
NO
1. Replace the rear end assist motor.
2. Replace the finisher controller PC board.

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[CCF0] Gear change motor abnormality
MJ-1023/1024
Is the gear change home position sensor (PI49) normal?
NO
Replace the sensor.
YES
Is the wiring between the finisher controller PC board and the gear change motor (M40) correct?
NO
Correct the wiring.
YES
Is there any problem with the gear change mechanism?
YES
Fix the gear change mechanism.
NO
1. Replace the gear change motor.
2. Replace the finisher controller PC board.

[CE00] Communication error between finisher and puncher unit
MJ-1023/1024 (When MJ-6004 is installed)
Is the problem solved by turning OFF and ON the power of the equipment?
YES
End.
NO
Is the wiring between the finisher controller PC board and punch controller PC board correct?
NO
Correct the wiring.
YES
1. Replace the finisher controller PC board.
2. Replace the punch controller PC board.

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5.1.17 Image control related service call
(1)

Based on the procedure of [CE10], [CE20] and [CE40] described below, check the status and take
appropriate actions. And then perform the forced performing of image quality closed-loop control
according to the following procedure.
1. While pressing [0] and [5] simultaneously, turn ON the power.
2. Key in [395], and then press the [START] button. Confirm that the image quality control has
finished normally.

(2)

After confirming the items in (1), clear the abnormal detection counter of image quality control.
1. While pressing [0] and [8] simultaneously, turn ON the power.
2. Key in [573], and then press the [START] button.
3. Rewrite the displayed status counter from "1" - "16" to "0", and then press the [ENTER] or
[INTERRUPT] button.
4. Key in [574], and then press the [START] button.
5. Rewrite the displayed status counter from "1" - "16" to "0", and then press the [ENTER] or
[INTERRUPT] button.
6. Key in [575], and then press the [START] button.
7. Rewrite the displayed status counter from "1" - "16" to "0", and then press the [ENTER] or
[INTERRUPT] button.
8. Key in [576], and then press the [START] button.
9. Rewrite the displayed status counter from "1" - "16" to "0", and then press the [ENTER] or
[INTERRUPT] button.

[CE10] Image quality sensor abnormality (OFF level)
Is the connector of the image quality sensor, or the connector CN345 on the LGC board disconnected?
Is the harness between the LGC board and the image quality sensor, or the harness between the LGC
board and the switching power supply open circuited?

YES

Connect the connector securely. Replace the harness.

NO
Is the output voltage from the 12V-power supply normal?
NO

Check the power supply system and replace the switching power supply.

YES
1. Replace the image quality sensor.
2. Replace the LGC board.

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[CE20] Image quality sensor abnormality (no pattern level)
1. Check if the transfer belt or transfer belt unit are securely installed.
2. Check for any abnormal stain caused by poor cleaning, large flaw or break on the transfer belt
surface.
3. Check if the drum and the transfer belt are rotating. If any abnormality is found, correct any
mechanical problem.
Is the connectors CN345 on the LGC board disconnected?
Is the connector of the image quality sensor disconnected or the surface of the sensor stained?
Is the harness between the LGC board and the image quality sensor open circuited?
Is the shutter of image quality sensor opening and closing normally? Is the shutter damaged?

1. Take off the transfer belt unit so that the image quality sensor unit can be easily
seen.
2. While pressing the digital keys [0] and [3] simultaneously, turn the power ON.
3. Key in “430”.
4. The shutter is opened and closed repeatedly by pressing the [START] button
repeatedly.
YES

Connect the connector securely. Replace the harness. Clean the sensor.
Replace the shutter if it is damaged.
Replace the shutter solenoid if its operation is defective.

NO
Is the output voltage from the 12V-power supply normal?
NO

Check the power supply system, and replace the switching power supply.

YES
1. Replace the image quality sensor.
2. Replace the LGC board.

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[CE40] Image quality control test pattern abnormality
(1) Use "Image quality control abnormal detection counter Y to K display/0 clearing (08-573 to 576)"
to check the abnormal occurring condition for each color.
(2) Check “Output value display of image quality sensor / Low-density pattern (05-391-0 to 3)” to
check if the low-density pattern abnormality occurs for each color. The values under 320 for Y, M
and C, and under 220 for K are defined as low-density pattern abnormality.
Under 320 (Y, M and C)
Under 220 (K)
Low-density pattern abnormality
Check the transfer belt. If the cleaning is poor, correct the transfer belt
around its cleaning blade.
320 or above (Y, M and C)
220 or above (K)

To (9)

(3) Check “Output value display of image quality sensor / High-density pattern (05-390-0 to 3)” to
check if the high-density pattern abnormality occurs for each color and identify the color which
pattern is abnormal. If the value is 630 or above, it is defined as high-density pattern abnormality.
(4) Set the values of “Image quality closed-loop control / Contrast voltage (08-556)” and “Image
quality closed-loop control / Laser power (08-557)” to “0” (Invalid).
(5) Perform “Enforced performing of image quality open-loop control (05-394)”.
(6) Output the image quality control test pattern (04-270) more than one time and check the patch of
the color identified in step (3) to see if the image is abnormal (Note).
Abnormal
Correct the items related to the image.

Normal
(7) Replace the image quality sensor.

To (9)

(8) Set the values of “Image quality closed-loop control / Contrast voltage (08-556)” and “Image
quality closed-loop control / Laser power (08-557)” to “1” (Valid).
(9) Perform “Enforced performing of image quality open-loop control (05-394)” and make sure it is
completed normally. (Error [CE40] does not appear.) Then perform “Automatic gamma adjustment
“ ( Chapter 3.5.1 and 3.6.1).
(10) Clear all "Image quality control abnormal detection counter Y to K display/0 clearing (08-573 to
576)".
Note
Abnormal image: Blank print, Solid print, White banding, Color banding, White spots, Poor transfer,
Uneven image density, Faded image (low density), Uneven light distribution, Blotched
image

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[CE50] Temperature/humidity sensor abnormality
Is the connector CN361 on the LGC board or the connector of the temperature/humidity sensor
disconnected?
Is the harness between the LGC board and the temperature/humidity sensor disconnected ?
YES
Connect the connector securely. Replace the harness.
NO
1. Replace the temperature/humidity sensor.
2. Replace the LGC board.

[CE90] Drum thermistor abnormality
Is the connector CN361 on the LGC board, or the connector of the drum thermistor disconnected?
Is the harness between the LGC board and the drum thermistor disconnected?
YES
Connect the connector securely. Replace the harness.
NO
1. Replace the drum thermistor.
2. Replace the LGC board.

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5.1.18 Copy process related service call
[C360] Charger cleaner motor abnormality
(1) Check if the main charger is installed normally.
(2) Check if the charger wire is broken.
(3) Check if any of the connector pins of the charger cleaner front/rear position detection switch is
disconnected.
(4) Check if the cleaning pads are damaged or removed.
(5) Check if any of the connector pins of the charger cleaner motor is disconnected.
(6) Replace the charger cleaner motor.
(7) Replace the LGC board.

[C970] High-voltage transformer abnormality
(1)
(2)
(3)
(4)

Is the main charger installed securely?
Check if the spring of high-voltage supply contact point is deformed.
Check if the charger wire is broken or the main charger grid is deformed.
Check if any foreign matter is on the charger wire or main charger grid.

[CEA0] Revolver home position detection abnormality
Is the revolver home position sensor working properly? (Perform the input check: 03-[FAX]ON/[2]/[C])
NO

1. Check if the connector or joint connector of the revolver home position sensor is
disconnected.
2. Check if the connector CN361 on the LGC board is disconnected.
3. Check if the connector pins are disconnected or the wires of harnesses are
open circuited.
4. Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the revolver home position sensor.
6. Replace the LGC board.

YES
1. Check if the conductor pattern on the LGC board is short circuited or open circuited.
2. Replace the LGC board.

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[CEB0] Black developer unit lifting movement abnormality
Is the black developer lifting clutch working properly? (Perform the output check: 03-433)
NO

1. Check if the connector of the black developer lifting clutch is disconnected.
2. Check if the connector CN362 on the LGC board is disconnected.
3. Check if the connector pins are disconnected or the wires of harnesses are open
circuited.
4. Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the black developer lifting clutch.
6. Replace the LGC board.

YES
Are the black developer contact position detection sensor and black developer contact timing
detection sensor working properly? (Perform the input check: 03-[FAX]ON/[1]/[C], /[1]/[B]
NO

1. Check if the connectors of the black developer contact position detection sensor
or black developer contact timing detection sensor are disconnected.
2. Check if the connector CN361 on the LGC board is disconnected.
3. Check if the connector pins are disconnected or the wires of harnesses are open
circuited.
4. Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the black developer contact position detection sensor and black developer contact timing detection sensor.
6. Replace the LGC board.

YES
1. Check if the conductor pattern on the LGC board is short circuited or open circuited.
2. Replace the LGC board.

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[CEC0] 2nd transfer roller position detection abnormality
Is the 2nd transfer roller contact clutch working properly? (Perform the output check: 03-435)
NO

1. Check if the connector or joint connectors of the 2nd transfer contact clutch are
disconnected.
2. Check if the connector CN345 on the LGC board is disconnected.
3. Check if the connector pins are disconnected or the wires of harnesses are open
circuited.
4. Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the 2nd transfer roller contact clutch.
6. Replace the LGC board.

YES
Is the 2nd transfer roller position detection sensor working properly? (Perform the input check:
03-[FAX]ON/[1]/[A])
NO

1. Check if the connector or joint connectors of the 2nd transfer roller position detection sensor are disconnected.
2. Check if the connector CN345 on the LGC board is disconnected.
3. Check if the connector pins are disconnected or the wires of harnesses are open
circuited.
4. Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the 2nd transfer roller position detection sensor.
6. Replace the LGC board.

YES
1. Check if the conductor pattern on the LGC board is short circuited or open circuited.
2. Replace the LGC board.

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[CEE0] Transfer belt position detection abnormality (Normal speed)
[CEE1] Transfer belt position detection abnormality (When decelerating)
If the error [CEE0] has occurred, check the transfer belt home position sensor-1. If the error [CEE1]
has occurred, check the transfer belt home position sensor-2.
Is there any stain or scratch on the reflection tape inside the transfer belt?
YES

Clean the transfer belt or replace it.
Replace the cleaning pad if it is excessively stained.

NO
Are the transfer belt home position sensors-1 and -2 stained?
YES
Clean them.
NO
Are the transfer belt home position sensors-1 and -2 working properly? (Perform the input check:
03-[FAX]ON/[9]/[H])
NO

1. Check if the connectors or joint connectors of the transfer belt home position
sensors-1 and -2 are disconnected.
2. Check if the connector CN361 on the LGC board is disconnected.
3. Check if the connector pins are disconnected or the wires of harnesses are open
circuited.
4. Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the transfer belt home position sensor-1 and -2.
6. Replace the LGC board.

YES
1. Check if the conductor pattern on the LGC board is short circuited or open circuited.
2. Replace the LGC board.

[CEF0] Revolver motor abnormality
Is the revolver motor working? (Perform the output check: 03-450)
NO

1.
2.
3.
4.
5.

Check if the connector of the revolver motor is disconnected.
Check if the connectors CN435 and J434 on the DRV board are disconnected.
Check if the connector CN360 on the LGC board is disconnected.
Check if the connector pins are disconnected or the harnesses are open circuited.
Check if the conductor patterns on the DRV board and LGC board are short
circuited or open circuited.
6. Replace the revolver motor.
7. Replace the DRV board and LGC board.

YES
1. Check if the conductor patterns on the DRV board and LGC board are short circuited or open
circuited.
2. Replace the DRV board and LGC board.

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5.1.19 Toner density control related service call
[CF20] Toner density detection voltage abnormality
(1) Specify the developer unit with the abnormality by checking the setting values of 08-824-0 to 08824-2. (When the value is “1”, an abnormality occurs.)
(2) Correct the defective section of the unit specified in (1) with the following procedure.
Is the developer material transported properly? Is the form of magnetic brush is normal?
NO

1. Check if the amount of the developer material is normal or any foreign matter is
mixed in.
2. Correct the transport mechanism of developer material.
3. Check the polar position and correct if necessary.

YES
Is the color auto-toner sensor stained?
YES
Clean it.
NO
Is the color auto-toner sensor shutter solenoid working normally? (Perform the output check: 03-125/
175)
Is the color auto-toner sensor working?
NO

1. Check if the connectors or joint connectors of the color auto-toner sensor shutter
solenoid and color auto-toner sensor are disconnected.
2. Check if the connector CN356 on the LGC board is disconnected.
3. Check if the connector pins are disconnected or the harnesses are open circuited.
4. Replace the color auto-toner sensor shutter solenoid.
5. Check if the conductor pattern on the LGC board is short circuited or open
circuited.
6. Replace the LGC board.
7. Replace the color auto-toner sensor and perform “Enforced correction of color
auto-toner sensor light amount (05-208)”.

YES
Is the color auto-toner sensor shutter opening position correct? (Perform the output check: 03-125/175)
NO

Adjust the install position of solenoid so that the sensor holder will touch and face
the positioning component when opening the shutter.

YES
1. Check if the conductor pattern on the LGC board is short circuited or open circuited.
2. Replace the LGC board.
(3) When the correction is completed, reset the values of 08-824-0 to 08-824-2 from “1” to “0” to clear
the abnormality.

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[CF30] Reference plate detection voltage abnormality
Are the reference plate and color auto-toner sensor stained?
YES
Clean them.
NO
Is the color auto-toner sensor shutter solenoid working normally? (Perform the output check: 03-125/
175)
Is the color auto-toner sensor working?
NO

1. Check if the connectors or joint connectors of the color auto-toner sensor shutter
solenoid and color auto-toner sensor are disconnected.
2. Check if the connector CN356 on the LGC board is disconnected.
3. Check if the connector pins are disconnected or the harnesses are open circuited.
4. Replace the color auto-toner sensor shutter solenoid.
5. Check if the conductor pattern on the LGC board is short circuited or open circuited.
6. Replace the LGC board.
7. Replace the color auto-toner sensor and perform “Enforced correction of color
auto-toner sensor light amount (05-208)”.

YES
Is the color auto-toner sensor shutter closing position correct? (Perform the output check: 03-125/175)
NO

Adjust the install position of solenoid so that the gap between the sensor holder and
stopper will be 1.0 mm when closing the shutter.

YES
1. Replace the LGC board.
2. Replace the reference plate and perform “Initialization of color auto-toner sensor light amount
correction target value (05-207)”.

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[CF40] Light amount correction voltage abnormality
(1) Specify the developer unit with the abnormality by checking the setting values of 08-823-0 to 08823-2. (When the value is “1”, an abnormality occurs.)
(2) Correct the defective section of the unit specified in (1) with the following procedure.
Is the developer unit inserted properly?
NO
Insert it properly.
YES
Is the developer material transported properly? Is the form of magnetic brush is normal?
NO

1. Check if the amount of the developer material is normal or any foreign matter is
mixed in.
2. Correct the transport mechanism of developer material.
3. Check the polar position and correct if necessary.

YES
Is the color auto-toner sensor stained?
YES
Clean it.
NO
Is the color auto-toner sensor shutter solenoid working normally? (Perform the output check: 03-125/
175)
Is the color auto-toner sensor working?
NO

1. Check if the connectors or joint connectors of the color auto-toner sensor shutter
solenoid and color auto-toner sensor are disconnected.
2. Check if the connector CN356 on the LGC board is disconnected.
3. Check if the connector pins are disconnected or the harnesses are open circuited.
4. Replace the color auto-toner sensor shutter solenoid.
5. Check if the conductor pattern on the LGC board is short circuited or open
circuited.
6. Replace the LGC board.
7. Replace the color auto-toner sensor and perform “Enforced correction of color
auto-toner sensor light amount (05-208)”.

YES
Is the color auto-toner sensor shutter opening position correct? (Perform the output check: 03-125/175)
NO

Adjust the install position of solenoid so that the sensor holder will touch and face
the positioning component when opening the shutter.

YES
1. Replace the LGC board.
2. Replace the reference plate and perform “Initialization of color auto-toner sensor light amount
correction target value (05-207)”.
(3) When the correction is completed, reset the values of 08-823-0 to 08-823-2 from “1” to “0” to clear
the abnormality.

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[CF50] Color auto-toner sensor abnormality
Are the connector of color auto-toner sensor, joint connector and connector CN356 on the LGC board
connected normally?
NO

1. Reconnect the connectors.
2. Correct or replace if the connector pins are disconnected or harnesses are open
circuited.

YES
Are the color auto-toner sensor and reference plate stained?
YES
Clean them.
NO
Is the color auto-toner sensor shutter solenoid working normally?
(Perform the output check: 03-125/175)
NO

1. Check if the connectors or joint connectors of the color auto-toner sensor shutter
solenoid and color auto-toner sensor are disconnected.
2. Check if the connector CN356 on the LGC board is disconnected.
3. Check if the connector pins are disconnected or the harnesses are open circuited.
4. Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the color auto-toner sensor shutter solenoid.
6. Replace the LGC board.

YES
Is the color auto-toner sensor shutter closing position correct? (Perform the output check: 03-125/175)
NO

Adjust the install position of solenoid so that the gap between the sensor holder and
stopper will be 1.0 mm when closing the shutter.

YES
1. Check if the conductor pattern on the LGC board is short circuited or open circuited.
2. Replace the LGC board.
3. Replace the reference plate and perform “Initialization of color auto-toner sensor light amount
correction target value (05-207)”.
4. Replace the color auto-toner sensor and perform “Enforced correction of color auto-toner sensor
light amount (05-208)”.

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5.1.20 Other service call
[F100]
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)

HDD format error

Check if the HDD is mounted.
Check if the specified HDD is mounted.
Check if the connector pins of the HDD are bent.
Check if the connectors CN112, CN113 on the SYS board is disconnected.
Replace the harness.
Format the HDD. (Key in "2" at 08-690.)
Replace the HDD.
Replace the SYS board.

[F101]
[F102]
[F103]
[F104]
[F105]

HDD unmounted
HDD start error
HDD transfer time-out
HDD data error
HDD other error

(1) Check if the connectors of the HDD are disconnected.
(2) Check if the connector pins are disconnected or the wires of harnesses are open circuited.
(3) Perform the bad sector check (08-694). If the check result is OK, recover the data in the HDD. If
the check result is failed, replace the HDD.
(4) Replace the SYS board.

[F106] Point and Print partition damage
(1)
(2)
(3)
(4)

Turn the power OFF and start up the Setting Mode (08).
Key in “662” and press the [START] button. (Partition clearing is performed.)
Restart the equipment.
Access TopAccess. Click the [Administration] tab, and then click the Maintenance Menu to open.
Then install the “Point and Print” driver.

[F107] / SHR partition damage
Initialize the Electronic Filing using the Setting Mode (08-666).

[F108] /SHA partition damage
Initialize the shared folder using the Setting Mode (08-667).

[F120]

Database abnormality

(1) Rebuild the databases. (Perform 08-684.)
(2) If the error is not recovered, initialize the HDD. (Enter “2” at 08-690.)
* When “Rebuilding all databases (08-684)” is performed, all data in the Address Book and Mailbox
are deleted. Make sure to back up these data in advance of rebuilding and restore the data after
rebuilding.
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5.1.21 Error in Internet FAX / Scanning Function
Notes:

1. When initializing the Electronic Filing (Setting Mode (08-666)), all data in the Electronic Filing
are erased. Back up the data in the Electronic Filing by using the Electronic Filing Function of
TopAccess before the initialization.
2. When initializing the shared folder (Setting Mode (08-667)), all data in the shared folder are
erased. Back up the data in the shared folder by using Explorer before the initialization.
3. When formatting the HDD (Setting Mode (08-690)), all data in the shared folder, Electronic
Filing, Address Book, template, etc. are erased. Back up these data before the initialization.
Note that some of data cannot be backed up (
Page 5-1).
(1) Internet FAX related error
[1C10] System access abnormality
[1C32] File deletion failure
Turn the power OFF and then back ON. Perform the job in error again.
If the error still occurs, first, check if there are no jobs existing and then perform the HDD formatting
(08-690).

[1C11] Insufficient memory
When there are running jobs, perform the job in error again after the completion of the running jobs.
If the error still occurs, turn the power OFF and then back ON, and perform the job again.

[1C12] Message reception error
[1C13] Message transmission error
Turn the power OFF and then back ON. Perform the job in error again.

[1C14] Invalid parameter
When a template is used, form the template again.
If the error still occurs, turn the power OFF and then back ON, and perform the job again.

[1C15] Exceeding file capacity
Reset and extend the "Maximum send to E-mail/iFAX size" or reduce the number of pages and
perform the job again.

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[1C20] System management module access abnormality
[1C21] Job control module access abnormality
[1C22] Job control module access abnormality
Turn the power OFF and then back ON. Perform the job in error again.
Check if there are no other running jobs and perform the HDD formatting (08-690).
If the recovery is still not completed, replace the SYS board.

[1C30] Directory creation failure
[1C31] File creation failure
[1C33] File access failure
Check if the access privilege to the storage directory is writable.
Check if the server or local disk has a sufficient space in disk capacity.

[1C40] Image conversion abnormality
Turn the power OFF and then back ON. Perform the job in error again.
Replace the main memory and perform the job again.

[1C60] HDD full failure during processing
Reduce the number of pages of the job in error and perform the job again.
Check if the server or local disk has a sufficient space in disk capacity.

[1C61] Address Book reading failure
Turn the power OFF and then back ON. Perform the job in error again.
Reset the data in the Address Book and perform the job again.

[1C62] Memory acquiring failure
Check if there is any job being performed and perform the job in error again.
Turn the power OFF and then back ON. Perform the job in error again.
Replace the main memory and perform the job again.

[1C63] Terminal IP address unset
Reset the Terminal IP address.
Turn the power OFF and then back ON. Perform the job in error again.

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[1C64] Terminal mail address unset
Reset the Terminal mail address.
Turn the power OFF and then back ON. Perform the job in error again.

[1C65] SMTP address unset
Reset the SMTP address and perform the job.
Turn the power OFF and then back ON. Perform the job in error again.

[1C66] Server time time-out error
Check if the SMTP server is operating properly.

[1C67] NIC time time-out error
[1C68] NIC access error
[1C6D] System error
Turn the power OFF and then back ON. Perform the job in error again.
If the error still occurs, replace the NIC board.

[1C69] SMTP server connection error
Reset the login name or password of SMTP server and perform the job again.
Check if the SMTP server is operating properly.

[1C6A] HOST NAME error
Check if there is an illegal character in the device name.
Delete the illegal character and reset the appropriate device name.

[1C6B] Terminal mail address error
Check if there is an illegal character in the Terminal mail address.
Delete the illegal character and reset the appropriate Terminal mail address, then perform the job
again.

[1C6C] Destination mail address error
Check if there is an illegal character in the Destination mail address.
Delete the illegal character and reset the appropriate Destination mail address, then perform the job
again.

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[1C70] SMTP client OFF
Set the SMTP valid and perform the job again.

[1C80] Internet FAX transmission failure when processing E-mail job received
Reset the "Received InternetFax Forward".

[1C81] Onramp Gateway transmission failure
Reset the mail box.

[1C82] Internet FAX transmission failure when processing FAX job received
Reset the "Received Fax Forward".

[1CC1] Power failure
Check if the power cable is connected properly and it is inserted securely.
Check if the power voltage is unstable.

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(2) RFC related error
[2500]
[2501]

HOST NAME error (RFC: 500) / Destination mail address error (RFC: 500) / Terminal
mail address error (RFC: 500)
HOST NAME error (RFC: 501) / Destination mail address error (RFC: 501) / Terminal
mail address error (RFC: 501)

Check if the Terminal mail address and Destination mail address are correct.
Check if the mail server is operating properly.
Turn the power OFF and then back ON. Perform the job in error again.

[2503]
[2504]
[2551]

Destination mail address error (RFC: 503)
HOST NAME error (RFC: 504)
Destination mail address error (RFC: 551)

Check if the mail server is operating properly.
Turn the power OFF and then back ON. Perform the job in error again.
If the error still occurs, replace the NIC board.

[2550]

Destination mail address error (RFC: 550)

Check the state of the mail box in the mail server.

[2552]

Terminal/Destination mail address error (RFC: 552)

Turn the power OFF and then back ON. Perform the job in error again.
If the error still occurs, replace the NIC board.

[2553]

Destination mail address error (RFC: 553)

Check if there is an illegal character in the mail box in the mail server.

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(3) Electronic Filing related error
[2B10]
[2B11]
[2B20]
[2B30]
[2BC0]
[2BC1]

No applicable job error in Job control module
JOB status abnormality
File library function error
Insufficient disk space in /SHR partition
Fatal failure occurred
System management module resource acquiring failure

Erase some data in the Electronic Filing and perform the job in error again (in case of [2B30]).
Turn the power OFF and then back ON. Perform the job in error again.
Check if there are no other running jobs and perform the HDD formatting (08-690).
If the recovery is still not completed, replace the SYS board.

[2B50] Image library error
[2B90] Insufficient memory capacity
Turn the power OFF and then back ON. Perform the job in error again.
If the error still occurs, replace the main memory.
Perform the job in error again.
Check if there are no other running jobs and initialize the Electronic Filing using the Setting Mode (08666).

[2B31] Status of specified Electronic Filing or folder is undefined or being created/deleted
Check if the specified Electronic Filing or folder exists. (If no, this error would not occur.)
Delete the specified Electronic Filing or folder.
Perform the job in error again.
If the specified Electronic Filing or folder can not be deleted, initialize the Electronic Filing using the
Setting Mode (08-666).

[2B32] Electronic Filing printing failure: Specified document can not be printed because of
client's access (being edited, etc.)
Check if the specified document exists. (If no, this error would not occur.)
Delete the specified document.
Perform the job in error again.
If the specified document can not be deleted, initialize the Electronic Filing using the Setting Mode
(08-666).

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[2B51] List library error
Check if the Function List can be printed out.
If it can be printed out, perform the job in error again.
If it can not be printed out, replace the main memory.
If the recovery is still not completed, perform the HDD formatting (08-690).

[2BA0] Invalid Box password
Check if the password is correct.
Reset the password.
When this error occurs when printing the data in the Electronic Filing, perform the printing with the
administrator's password.
If the recovery is still not completed or in case of invalid password for the operation other than printing
(opening the file, etc.), initialize the Electronic Filing using the Setting Mode (08-666).

[2BB1] Power failure
[2BD0] Power failure occurred during restoring of Electronic Filing
Check if the power cable is connected properly and it is inserted securely.
Check if the power voltage is unstable.

[2BE0] Machine parameter reading error
Turn the power OFF and then back ON. Perform the job in error again.

[2BF0] Exceeding maximum number of pages
Reduce the number of inserting pages and perform the job again.

[2BF1] Exceeding maximum number of documents
Backup the documents in the box or folder to PC or delete them.

[2BF2] Exceeding maximum number of folders
Backup the folders in the box or folder to PC or delete them.

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(4) E-mail related error
[2C10] System access abnormality
[2C32] File deletion failure
Turn the power OFF and then back ON. Perform the job in error again.
If the error still occurs, first, check if there are no jobs existing and then perform the HDD formatting
(08-690).

[2C11] Insufficient memory
When there are running jobs, perform the job in error again after the completion of the running jobs.
If the error still occurs, turn the power OFF and then back ON, and perform the job again.

[2C12] Message reception error
[2C13] Message transmission error
Turn the power OFF and then back ON. Perform the job in error again.

[2C14] Invalid parameter
When a template is used, form the template again.
If the error still occurs, turn the power OFF and then back ON, and perform the job again.

[2C15] Exceeding file capacity
Reset and extend the "Maximum send to E-mail/iFAX size" or reduce the number of pages and
perform the job again.

[2C20] System management module access abnormality
[2C21] Job control module access abnormality
[2C22] Job control module access abnormality
Turn the power OFF and then back ON. Perform the job in error again.
Check if there are no other running jobs and perform the HDD formatting (08-690).
If the recovery is still not completed, replace the SYS board.

[2C30] Directory creation failure
[2C31] File creation failure
[2C33] File access failure
Check if the access privilege to the storage directory is writable.
Check if the server or local disk has a sufficient space in disk capacity.

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[2C40] Image conversion abnormality
[2C62] Memory acquiring failure
Turn the power OFF and then back ON. Perform the job in error again.
Replace the main memory and perform the job again.

[2C60] HDD full failure during processing
Reduce the number of pages of the job in error and perform the job again.
Check if the server or local disk has a sufficient space in disk capacity.

[2C61] Address Book reading failure
Turn the power OFF and then back ON. Perform the job in error again.
Reset the data in the Address Book and perform the job again.

[2C63] Terminal IP address unset
Reset the Terminal IP address.
Turn the power OFF and then back ON. Perform the job in error again.

[2C64] Terminal mail address unset
Reset the Terminal mail address.
Turn the power OFF and then back ON. Perform the job in error again.

[2C65] SMTP address unset
Reset the SMTP address and perform the job.
Turn the power OFF and then back ON. Perform the job in error again.

[2C66] Server time time-out error
Check if the SMTP server is operating properly.

[2C67] NIC time time-out error
[2C68] NIC access error
[2C6D] NIC system error
Turn the power OFF and then back ON. Perform the job in error again.
If the error still occurs, replace the NIC board.

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[2C69] SMTP server connection error
Reset the login name and password of SMTP server and perform the job again.
Check if the SMTP server is operating properly.

[2C6A] HOST NAME error (No RFC error)
Check if there is an illegal character in the device name.
Delete the illegal character and reset the appropriate device name.

[2C6B] Terminal mail address error
Check if there is an illegal character in the Terminal mail address.
Delete the illegal character and reset the appropriate Terminal mail address, then perform the job
again.

[2C6C] Destination mail address error (No RFC error)
Check if there is an illegal character in the Destination mail address.
Delete the illegal character and reset the appropriate Destination mail address, then perform the job
again.

[2C70] SMTP client OFF
Set the SMTP valid and perform the job again.

[2C80] E-mail transmission failure when processing E-mail job received
Reset the "Received InternetFax Forward".

[2C81] Process failure of FAX job received
Reset the setting of the mail box or "Received InternetFax Forward".

[2CC1] Power failure
Check if the power cable is connected properly and it is inserted securely.
Check if the power voltage is unstable.

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(5) File sharing related error
[2D10]
[2D32]
[2DA6]
[2DA7]

System access abnormality
File deletion failure
File deletion failure
Resource acquiring failure

Delete some files in the shared folder by using Explorer because of automatic/manual file deletion
failure (in case of [2DA6])
Turn the power OFF and then back ON. Perform the job in error again.
If the error still occurs, first, check if there are no jobs existing and then perform the HDD formatting
(08-690).

[2D11] Insufficient memory
When there are running jobs, perform the job in error again after the completion of the running jobs.
If the error still occurs, turn the power OFF and then back ON, and perform the job again.

[2D12] Message reception error
[2D13] Message transmission error
Turn the power OFF and then back ON. Perform the job in error again.

[2D14] [2D61]

Invalid parameter

When a template is used, form the template again.
If the error still occurs, turn the power OFF and then back ON, and perform the job again.

[2D15] Exceeding document number
Delete some documents in the folder, and then perform the job in error again.

[2D20]
[2D21]
[2D22]
[2D60]

System management module access abnormality
Job control module access abnormality
Job control module access abnormality
File library access abnormality

Turn the power OFF and then back ON. Perform the job in error again.
Check if there are no other running jobs and perform the HDD formatting (08-690).
If the recovery is still not completed, replace the SYS board.

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[2D30] Directory creation failure
[2D31] File creation failure
[2D33] File access failure
Check if the access privilege to the storage directory is writable.
Check if the server or local disk has a sufficient space in disk capacity.

[2D40] Image conversion abnormality
Turn the power OFF and then back ON. Perform the job in error again.
Replace the main memory and perform the job again.
If the error still occurs, first, check if there are no jobs existing and then initialize the shared folder
using the Setting Mode (08-667).

[2D62] File server connection error
Check the IP address or path of the server.
Check if the server is operating properly.

[2D63] Invalid network path
Check the network path.
If the path is correct, turn the power OFF and then back ON, and perform the job again.

[2D64] Login failure
Reset the login name and password. Perform the job.
Check if the account of the server is properly set up.

[2D65] Exceeding documents in folder: Creating new document is failed
Delete some documents in the folder.

[2D66] HDD full failure during processing
Reduce the number of pages of the job in error and perform the job again.
Check if the server or local disk has a sufficient space in disk capacity.

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[2D67] FTP service not available
Check if the setting of FTP service is valid.

[2D68] File sharing service not available
Check if the setting of SMB is valid.

[2DC1] Power failure
Check if the power cable is connected properly and it is inserted securely.
Check if the power voltage is unstable.

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(6) E-mail reception related error
[3A10] [3A11] [3A12] E-mail MIME error
The format of the mail is not corresponding to MIME 1.0.
Request the sender to retransmit the mail in the format corresponding to MIME 1.0.

[3A20] [3A21] [3A22] E-mail analysis error
[3B10] [3B11] [3B12] E-mail format error
[3B40] [3B41] [3B42] E-mail decode error
These errors occur when the mail data is damaged from the transmission to the reception of the mail.
Request the sender to retransmit the mail.

[3A30] Partial mail time-out error
The partial mail is not received in a specified period of time.
Request the sender to retransmit the partial mail, or set the time-out period of the partial mail longer.

[3A40] Partial mail related error
The format of the partial mail is not corresponding to this equipment.
Request the sender to remake and retransmit the partial mail in RFC2046 format.

[3A50] [3A51] [3A52] Insufficient HDD capacity error
[3A60] [3A61] [3A62] Warning of insufficient HDD capacity
These errors occur when the HDD capacity is not sufficient for a temporary concentration of the jobs,
etc.
Request the sender to retransmit after a certain period of time, or divide the mail into more than one.
Insufficient HDD capacity error also occurs when printing is disabled for no printing paper.
In this case, supply the printing paper.

[3A70] Warning of partial mail interruption
This error occurs when the partial mail reception setting becomes OFF during the partial mail reception.
Reset the partial mail reception setting ON and then request the sender to retransmit the mail.

[3A80] [3A81] [3A82] Partial mail reception setting OFF
Reset the partial mail reception setting ON and then request the sender to retransmit the mail.

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[3B20] [3B21] [3B22] Content-Type error
The format of the attached file is not supported by this equipment (TIFF-FX).
Request the sender to retransmit the file in TIFF-FX.

[3B30] [3B31] [3B32] Charset error
These errors occur when the standard of the Charset is other than ISO-8559-1 or ISO-8559-2.
Request the sender to reformat the Charset into either of the standards described above and then
retransmit the mail.

[3C10] [3C11] [3C12] [3C13] TIFF analysis error
These errors occur when the mail data is damaged from the transmission to the reception of the mail,
or when the format of the attached file is not supported by this equipment (TIFF-FX).
Request the sender to retransmit the mail.

[3C20] [3C21] [3C22] TIFF compression error
The compression method of the TIFF file is not acceptable for this equipment. (Acceptable: MH/MR/
MMR/JBIG)
Request the sender to retransmit the file in the acceptable compression method.

[3C30] [3C31] [3C32] TIFF resolution error
The resolution of the TIFF file is not acceptable for this equipment. (Acceptable: 200 x 100, 200 x 200,
200 x 400, 400 x 400, 300 x 300 or equivalent)
Request the sender to retransmit the file in the acceptable resolution.

[3C40] [3C41] [3C42] TIFF paper size error
The paper size of the TIFF file is not acceptable for this equipment. (Acceptable: A4, B4, A3, B5, LT,
LG, LD or ST)
Request the sender to retransmit the file in the acceptable paper size.

[3C50] [3C51] [3C52] Offramp destination error
These errors occur when the FAX number of the offramp destination is incorrect.
Request the sender to correct the FAX number of offramp destination and then retransmit the mail.

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[3C60] [3C61] [3C62] Offramp security error
These errors occur when the FAX number of the offramp destination is not on the Address Book.
Check if the FAX number of the offramp destination is correctly entered or the number has not been
changed.

[3C70] Power failure error
Check if the mail is recovered after turning ON the power again.
Request the sender to retransmit the mail if it is not recovered.

[3D10] Destination address error
Check if the setting of the server or DNS is correct. Correct if any of the setting is incorrect.
When the content of the setting is correct, confirm the sender if the destination is correct.

[3D20] Offramp destination limitation error
Inform the sender that the transfer of the FAX data over 40 is not supported.

[3D30] FAX board error
This error occurs when the FAX board is not installed or the FAX board has an abnormality.
Check if the FAX board is correctly connected.

[3E10] POP3 server connection error
Check if the IP address or domain name of the POP3 server set for this equipment is correct, or check
if POP3 server to be connected is operating properly.

[3E20] POP3 server connection time-out error
Check if POP3 server to be connected is operating properly.
Check if the LAN cable is correctly connected.

[3E30] POP3 login error
Check if the POP3 server login name and password set for this equipment are correct.

[3F00] [3F10] [3F20] [3F30] [3F40] File I/O error
These errors occur when the mail data is not transferred properly to the HDD.
Request the sender to retransmit the mail.
Replace the HDD if the error still occurs after retransmission.

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[402F]

Page memory size error

This error occurs when the expansion memory is not installed or the expansion memory has an
abnormality.
Check if the expansion memory exists or not, or it is correctly installed.

[4031]

HDD full failure during printing

Reduce the number of pages of the job in error and perform the job again.
Check if the server or local disk has a sufficient space in disk capacity.

[4032] Private-print-only error
Select "Print", and then perform the printing again.

[A221] Print job cancellation
This message appears when deleting the job on the screen.

[A222] Print job power failure
When there are running jobs, perform the job in error again after the completion of the running jobs.
If the error still occurs, turn the power OFF and then back ON, and perform the job again.

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5.2 Troubleshooting of Image
(1)

Color deviation



AA BB CC

▲

AA BB CC

▲

Location
Phenomena
Color blurred in outline of
Color
white text or illustration
deviation
on a colored background
Outline in black text on a
Text Mode
White void
Text/Photo Mode colored background
Photo Mode
Color blurred in outline of
Color
Map Mode
line or text
deviation

▲

Original mode
All modes

AA BB CC
Fig. 5-201

Section

Step

Drum drive system

1
2

Transfer belt
system

3

Main
Classification

Cause
Sub
Classification

Drum rotation

Unstable

Main motor
rotation speed
Drum coupling

Inadequate

Transfer belt

Loose coupling
Damage
Deformation
Deformation or
damage

Specific
Classification

Check Item

Output the built-in pattern on A3/LD.
Motor abnormal Check main motor operation in the
Test Mode (03).
Check main motor operation in the
Control circuit
abnormal
Test Mode (03).
Adjustment
Recheck values set for main motor
error
rotation speed.
Check the grid pattern.

Check the grid pattern.
Check the condition of transfer belt
edge.

Reflection tape

Stain
Damage

Transfer belt
home position
sensor
Drive roller

Stain

Slipping

Stain

Large driving
load
Grounding
(transfer belt
unit)
Reflection
mirror warp
fθ lens characteristic defect
High-voltage
supply terminal
(1st/2nd
transfer rollers)

Cleaning blade

Peeling

Check the grid pattern.
Check the condition of roller surface.

Laser optical unit

High-voltage
transformer

4

5

e-STUDIO3511/4511 TROUBLESHOOTING

Check the installing of the transfer belt
unit.
Check the grid pattern.
Check the grid pattern.
Check the connection of the terminal.

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Measures

Criteria
Perform following procedures from 2 and after.

Replace the main motor.

Is the value significantly different from the default value
128?

Is the misalignment of the secondary scanning direction
varied?
Is the belt edge damaged or folded?

Reconnect the connectors. Replace the harnesses.
Replace the LGC board.
Reset main motor speed to 128.
Tighten the screws.
Replace the couplings.
Replace the couplings.
Replace the belt (troubleshoot the transfer belt).

Is there any stain on the reflection tape?
Is the reflection tape damaged?
Is lens section of the sensor stained?

Clean the reflection tape or replace the transfer belt.
Replace the transfer belt.
Clean the lens section or replace the sensor.

Is the misalignment of the primary scanning direction
varied?
Is there any stain?

Clean it.

Replace the cleaning blade.
Is the transfer belt unit installed normally? (Is the unit
normally grounded?

Check/correct the installing.

Are the lines of the primary scanning direction warped?

Replace the unit.

Are the lines of the primary scanning direction warped?

Replace the unit.

Is the terminal loosened?

Check/reconnect the terminal.

* If the desired image has not been obtained with the above measures or the more qualified image is needed,
correct the “deviation amount” in the Adjustment Mode (05). (Refer to the next page.)
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There are 2 methods to correct a color deviation; using the "Test pattern 63" (correction method 1)
and using the "Test pattern 64" (correction method 2). Correct in either way of these methods.
Correction method 1
(1) While pressing the digital keys [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode)
(2)

Print out the test pattern and correct the deviation amount of the 1st page. Use the image position
of magenta (M) as a reference for correction. The image positions of yellow (Y), cyan (C) and black
(K) must be corrected with this reference.
a. Select A3/LD size. Key in “63” and then press the [FAX] button. → 2 pages of test pattern are
printed out.
b. Check the image of the 1st page and specify the color to be corrected.
c. Key in the code “417” and press the [START] button.
d. Key in the sub code of the color to be corrected and press the [START] button.
Sub code
0: Black (K)
1: Cyan (C)
3: Yellow (Y)
e. Key in the adjustment value and press the [ENTER] or [INTERRUPT] button.
Notes:
1. When the value increases by “1”, the image shifts toward the trailing edge of the paper by
0.0423 mm.
2. Adjust the image positions of black (B), cyan (C) and yellow (Y) to align the leading/trailing
edge of each image. If both leading and trailing edges are not aligned, adjust to uniform the
deviation amount of each edge.

(3)

Print out the test pattern and correct the deviation amount of the 2nd page. Use the image position
of magenta (M) as a reference for correction. The image positions of yellow (Y), cyan (C) and black
(K) must be corrected with this reference.
a. Select A3/LD size. Key in “63” and then press the [FAX] button. → 2 pages of test pattern are
printed out.
b. Check the image of the 2nd page and specify the color to be corrected.
c. Key in the code “418” and press the [START] button.
d. Key in the sub code of the color to be corrected and press the [START] button.
Sub code
0: Black (K)
1: Cyan (C)
3: Yellow (Y)
e. Key in the adjustment value and press the [ENTER] or [INTERRUPT] button.
Notes:
1. When the value increases by “1”, the image shifts toward the trailing edge of the paper by
0.0423 mm.
2. Adjust the image positions of black (B), cyan (C) and yellow (Y) to align the leading/trailing
edge of each image. If both leading and trailing edges are not aligned, adjust to uniform the
deviation amount of each edge.

(4)

Turn the power OFF.

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Feeding direction

A

B

[Test pattern]

Details of A
Use the image position of M as a
reference and align the image positions of
Y, C and K with this reference.
Details of B

[Details of adjustment area]
Fig. 5-202

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Correction method 2
(1) While pressing the digital keys [0] and [5] simultaneously, turn the power ON. → (Adjustment Mode)
(2)

Print out the test pattern and correct the deviation amount of the 1st page. Use the image position
of magenta (M) as a reference for correction. The image positions of yellow (Y), cyan (C) and black
(K) must be corrected with this reference.
a. Select A3/LD size. Key in "64" and then press the [FAX] button. → 2 pages of the test pattern
are printed out.
b. Check the image of the 1st page and specify the color to be corrected.
c. Key in the code "417" and press the [START] button.
d. Key in the sub code of the color to be corrected and press the [START] button.
Sub code

0: Black (K)

1: Cyan (C)

3: Yellow (Y)

e. Key in the adjustment value and press the [ENTER] or [INTERRUPT] button.
Notes:
1. When the value increases by "1", the image shifts toward the trailing edge of the paper by
0.0423 mm.
2. Adjust the image positions of black (K), cyan (C) and yellow (Y) so that the colors do not
overlap.
3. If the patterns of the leading and trailing edge sides are not aligned, adjust to uniform the
deviation amount of each side. (The top gap of the pattern on the leading edge side and
bottom gap of the pattern on the trailing edge side should be the same. The bottom gap of the
pattern on the leading edge side and top gap of the pattern on the trailing edge side should be
the same.)
(3)

Print out the test pattern and correct the deviation amount of the 2nd page. Use the image position
of magenta (M) as a reference for correction. The image positions of yellow (Y), cyan (C) and black
(K) must be corrected with this reference.
a. Select A3/LD size. Key in "64" and then press the [FAX] button. → 2 pages of the test pattern
are printed out.
b. Check the image of the 2nd page and specify the color to be corrected.
c. Key in the code "418" and press the [START] button.
d. Key in the sub code of the color to be corrected and press the [START] button.
Sub code
0: Black (K)
1: Cyan (C)
3: Yellow (Y)
e. Key in the adjustment value and press the [ENTER] or [INTERRUPT] button.
Notes:
1. When the value increases by "1", the image shifts toward the trailing edge of the paper by
0.0423 mm.
2. Adjust the image positions of black (K), cyan (C) and yellow (Y) so that the colors do not
overlap.

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3. If the patterns of the leading and trailing edge sides are not aligned, adjust to uniform the
deviation amount of each side. (The top gap of the pattern on the leading edge side and
bottom gap of the pattern on the trailing edge side should be the same. The bottom gap of the
pattern on the leading edge side and top gap of the pattern on the trailing edge side should be
the same.)
(4)

Turn the power OFF.

Feeding direction

Pattern on the leading edge side

Pattern on the trailing edge side

[Test pattern]

K
Rejection

M

C
K

Y

Y

K

C

M

K

C

M

Acception

K

Y

Y

K

C

M

K

C

M

Optimal condition

Y
K

K
C

Y

C

The colors overlap
(Adjustment is needed).

C

The colors are allowed to contact each other.

Equal gap between the image
positions of each color is the
optimal condition.

C

M

Gap: approx. 0.169 mm
Adjust the image positions of K, C and Y so that the colors do not overlap.

[Details of adjustment area]
Fig. 5-202B

November 2003 © TOSHIBA TEC

5 - 105
04/10

e-STUDIO3511/4511 TROUBLESHOOTING

(2)

Uneven pitch and jitter image


Original mode
All modes

Location
Occurs cyclically at right
angles to paper feeding
direction

Phenomena
Uneven
pitch

Feeding
direction

Fig. 5-203

Section

Step

Main
Classification

Cause
Sub
Classification

Specific
Classification

1
Drum drive system

2

3

Transfer belt
system

Drum

Surface
condition

Drum rotation

Unstable

Main motor
rotation speed
Drum coupling

Inadequate
Loose coupling
Damage
Deformation
Timing belt

Check Item
Output the built-in halftone and grid
patterns on A3/LD.
Check the halftone pattern.
Check the drum surface.
Check the drum surface.

Damage
Attached
foreign matter
Motor abnormal Check main motor operation in Test
Mode (03).
Check main motor operation in Test
Control circuit
abnormal
Mode (03).
Adjustment
Recheck values set for main motor
error
rotation speed.
Check the halftone pattern.

4

Drive unit

Tension
looseness

5

Transfer belt

Deformation or
damage

Drive roller

Slipping

Stain

Large driving
load
Polygonal
mirror

Cleaning blade

Peeling

Check the halftone pattern.
Check the halftone pattern.
Check the condition of transfer belt edge.
Check the halftone pattern.
Check the condition of roller surface.

Laser optical unit

6

e-STUDIO3511/4511 TROUBLESHOOTING

Surface inclined Deformation

5 - 106

Check the halftone pattern.

November 2003 © TOSHIBA TEC

Criteria

Measures

Perform following procedures from 2 and after.
Are there uneven pitches approx. 283 mm?
Is there any damage?
Is there any attached foreign matter?

Replace the drum.
Replace the drum.
Clean or replace the drum.
Replace the main motor.

Is the value significantly different from the default value
128?

Are there uneven pitches approx. 2.5 mm in the whole
image?
Are there uneven pitches approx. 75 mm in the whole
image?
Is the belt edge damaged or folded?
Are there uneven pitches approx. 75 mm in the whole
image?
Is there any stain?

Reconnect the connectors. Replace the harnesses.
Replace the LGC board.
Reset main motor rotation speed to 128.
Retighten the screws.
Replace the couplings.
Replace the couplings.
Retighten the screws to fix the tension arm.
Replace the transfer belt.

Clean it.

Replace the cleaning blade.
Are there uneven pitches approx. 0.3 mm in the whole
image?

November 2003 © TOSHIBA TEC

Replace the unit.

5 - 107

e-STUDIO3511/4511 TROUBLESHOOTING

(3)

Poor image density, color reproduction and gray balance
Check image density.

Check gray balance.

Fig. 5-204

Cause/Section
Density / Color
reproduction / Gray
balance

Step
Check items
1 Check the image density / color
reproduction / gray balance.

Printer density

2

Check the density of printer
output image.

Scanner

3

Parameter
adjustment value
Printer output image
abnormal

4

Check if the original glass,
mirrors or lens is dirty.
Check the image processing
parameters.
Is there any faded image (low
density)?

5

Is there any fog in the background?
Is there any blotch image?

Is there any poor transfer?

Is there any poor cleaning of the
transfer belt?
(Check inside the equipment.)

Check color reproduction.

Measures
Remarks
Perform the enforced performing
of image quality closed-loop
control (05-395) and then
automatic gamma adjustment.
See step 5 if
Output the test patterns and
defect occurs.
check them.
Color: using 04-231 for each
color
Black: using 04-113
Clean it.
Adjust the color balance (color).
Adjust the image density.
Perform the troubleshooting
procedures against the faded
image.
Perform the troubleshooting
procedures against the background fogging.
Perform the troubleshooting
procedures against the blotch
image.
Perform the troubleshooting
procedures against the poor
transfer.
Correct the transfer belt area.
(Refer to Service Manual)

* If the trouble is not solved at the step 1 and the step 2 or followings (excluding the parameter adjustment) are
performed, make sure to perform “Enforced performing of image quality closed-loop control” and then “Automatic
gamma adjustment” after taking a measure.
e-STUDIO3511/4511 TROUBLESHOOTING

5 - 108

November 2003 © TOSHIBA TEC

(4)

Background fogging

Fig. 5-205

November 2003 © TOSHIBA TEC

5 - 109

e-STUDIO3511/4511 TROUBLESHOOTING

Cause/Section
Density reproduction

Step
Check items
1 Check the gradation reproduction.

Printer section

2

Check the printer output image.

Scanner

3

Parameter
adjustment value

4

Check if the original glass,
mirrors or lens is dirty.
Check the image processing
parameters.

Measures
Remarks
Perform the forced performing of
image quality closed-loop control
(05-395) and then automatic
gamma adjustment.
Output the test patterns and
See step 6 if
check them.
defects occur.
Color: using 04-231 for each
color
Black: using 04-113
Clean it.
Check the value of offsetting
adjustment for background
processing (color) and background peak adjustment for
range correction (black).
While checking the above
encircled image, adjust the
reproduction level by the offsetting adjustment for background
processing (color) and background peak adjustment for
range correction (black).
Correct it.

5

Adjust the image processing
parameters.

Cover

6

Auto-toner

7

Is the cover installed properly?
(Is the drum exposed to the
external light?)
Is the auto-toner sensor normal? Check the operation of autotoner sensor and readjust.
Check the motor and circuits.
Is the toner supply operating
constantly?
Check the circuits.
Is the main charger output
normal?
Is the developer bias proper?
Check the circuits.
Is the contact between the drum Check the doctor-to-sleeve gap
and developer material proper?
and pole position.
Using the specified developer
Use the specified developer
material, toner and drum?
material, toner and drum.
Have the developer material and Replace the developer material
drum reached their PM life?
and drum.
Is the storage environment of the Use the toner cartridge stored in
toner cartridge 35oC or less
the environment within specificawithout dew?
tion.
Is the drum cleaned properly?
Check the drum cleaning blade
pressure.
Is the transfer belt cleaning blade Check if the spring of the transfer
contacted and released properly? belt cleaner clutch is removed or
if any connector is disconnected.
Otherwise replace the clutch.
Is the transfer belt cleaning blade Check if the blade pressure
in proper contact with the transfer spring is installed.
belt?
Is the toner accumulated on the Remove the toner and clean the
seals of the developer unit?
seals.

8
Main charger output

9

Developer bias
Developer unit

10
11

Developer material/
Toner/Drum

12
13
14

Drum cleaning blade

15

Transfer belt cleaning
blade

16

17

Toner dusting

18

* If the trouble is not solved at the step 1 and the step 2 or followings (excluding the parameter adjustment) are
performed, make sure to perform “Enforced performing of image quality closed-loop control” and then “Automatic
gamma adjustment” after taking a measure.
e-STUDIO3511/4511 TROUBLESHOOTING

5 - 110

November 2003 © TOSHIBA TEC

(5)

Moire/lack of sharpness

B

A
Fig. 5-206

November 2003 © TOSHIBA TEC

5 - 111

e-STUDIO3511/4511 TROUBLESHOOTING

Moire
Cause/Section
Density reproduction

Parameter
adjustment value

Step
Check items
1 Check the gradation
reproduction.

2
3

Printer section

4

Check the image
processing parameters.
Adjust the image
processing parameters.

Check the printer output
image.

Measures
Perform the forced performing
of image quality closed-loop
control (05-395) and then
automatic gamma adjustment.
Check the sharpness adjustment value.
While checking the above
encircled images A and B,
decrease moire by sharpness
adjustment.
Output the test patterns and
check them.
Color: using 04-231 for each
color
Black: using 04-113

Remarks

When defects occur,
perform the
corresponding
troubleshooting
procedures.

Lack of sharpness
Cause/Section
Density reproduction

Parameter
adjustment value

Step
Check items
1 Check the gradation
reproduction.

2
3

Check the image
processing parameters.
Adjust the image processing parameters.

Measures
Perform the forced performing
of image quality closed-loop
control (05-395) and then
automatic gamma adjustment.
Check the sharpness adjustment value.
While checking the above
encircled image A, increase
sharpness by sharpness
adjustment.

Remarks

* If the trouble is not solved at the step 1 and the step 2 or followings (excluding the parameter adjustment) are
performed, make sure to perform “Enforced performing of image quality closed-loop control” and then “Automatic
gamma adjustment” after taking a measure.

e-STUDIO3511/4511 TROUBLESHOOTING

5 - 112

November 2003 © TOSHIBA TEC

(6)

Toner offset

Feeding direction

Black solid

Approx.
173 mm

Shadow image

Fig. 5-207

Toner offset (Shadow image appears approx. 173 mm behind the high density image.)
Cause/Section
Fuser unit

Paper

Developer material

Step
Check items
1 Is the pressure between the fuser
belt and pressure roller proper?
2 Is the thermostat in contact?
3 Is there scratch on the fuser belt
or pressure roller surface?
4 Has the fuser belt or pressure
roller reached its PM life?
5 Is the fuser roller temperature
proper?
6 Is the paper type corresponding
to its mode?
7 Using recommended paper?
8 Is the specified developer used?

Scanner

9

Image quality control

10

Are the mirrors, original glass or
lens dirty?
Is the control activated?

Density

11

Is the density too high?

Printer density

12

Check the density of printer
output image.

November 2003 © TOSHIBA TEC

5 - 113

Measures
Check the pressure removal
parts and pressure mechanism.
Establish its contact.
Replace the fuser belt or the
pressure roller.
Replace the fuser belt or the
pressure roller.
Check and correct the control
circuit.
Use the proper type of paper or
select the proper mode.
Use the recommended paper.
Use the specified developer and
toner.
Clean them.
Check the image quality control
related codes.
Perform the forced performing of
image quality closed-loop control
(05-395) and then automatic
gamma adjustment.
Output the test patterns and
check them.
Color: using 04-231 for each
color
Black: using 04-113

Remarks

When defects
occur, perform
the
corresponding
troubleshooting
procedures.

e-STUDIO3511/4511 TROUBLESHOOTING

Blurred image

Feeding direction

(7)

Fig. 5-208

Cause/Section
Scanner
Drum

Ozone exhaust

Step
Check items
1 Is the scanner bedewed?
2 Is the drum bedewed or dirty?

3
4

Is the ozone exhaust fan operating
properly?
Is the ozone filter stained or damaged?

e-STUDIO3511/4511 TROUBLESHOOTING

5 - 114

Measures
Clean it.
Wipe the drum with dry cloth.
* Be sure never use alcohol or other
organic solvents because they have
bad effect on the drum.
Check the connection of the connector.
Replace it.

November 2003 © TOSHIBA TEC

Poor fusing

Feeding direction

(8)

Fig. 5-209

Cause/Section
IH electric power/
control abnormal

Step
Check items
1 Check if the connector contacts properly.
2 Is the IH coil shorted or broken?
Is the IH control board normal?
3 Are the connectors on the LGC board
and joint connectors connected properly?
4 Is the LGC board normal?
5 Is the harness between the LGC board
and IH board short circuited or open
circuited?
Pressure between 6 Are the pressure springs working
properly?
fuser belt and pressure
roller improper
Fuser roller
7 Is the temperature of fuser roller too
temperature
low?

Developer material
and toner
Paper

8
9
10
11

Using the specified developer material
and toner?
Is the paper damp?
Is the paper type corresponding to its
mode?
Using the recommended paper?

November 2003 © TOSHIBA TEC

5 - 115

Measures
Correct it.
Replace the IH coil or IH control board.
Reconnect them.

Replace the LGC board.
Replace the harness.

Check/adjust the pressure springs.

Check/correct the setting value of fuser
roller temperature.
Clean or replace the thermistors.
Check/correct the related circuit.
Use the specified developer material
and toner.
Change the paper.
Use the proper type of paper or select
the proper mode.
Use the recommended paper.

e-STUDIO3511/4511 TROUBLESHOOTING

Blank print

Feeding direction

(9)

Fig. 5-210

e-STUDIO3511/4511 TROUBLESHOOTING

5 - 116

November 2003 © TOSHIBA TEC

Cause/Section
Step
Check items
High-voltage
1 Is the high-voltage transformer output
transformer
defective?
(1st/2nd transfer roller
and developer bias)
2 Are the connector of the high-voltage
harness securely connected? Is the
harness open circuited?
Developer unit
3 Is the developer unit installed securely?
4
5
6
7
Drum

8
9

Transfer unit

10

11
12

13

Switching power
supply
Harnesses for SLG,
SYS, LGC and LDR
boards
Laser optical unit

14
15

16

Do the developer sleeve and mixer
rotate?
Is the developer material properly
transported?
Is there any magnetic brush phase
error?
Is the doctor sleeve gap incorrect?

Measures
Adjust the output and correct the circuit,
or replace the transformer.

Reconnect the harness securely.
Replace the high-voltage harness.
Check/correct the developer sleeve
coupling engaging.
Check/correct the developer drive
system.
Remove foreign matter from the developer material, if any.
Check the developer pole position.

Adjust the gap with the doctor-sleeve
jig.
Check that the drum shaft is inserted.
Is the drum rotating?
Check the drum drive system.
Check the contact of the grounding
Is the drum grounded?
plate.
Is the transfer belt in proper contact with Check if the contact releasing lever is at
releasing position. Check the installation
the drum?
of the transfer belt.
Check the installation of the transfer belt
Is the transport of the transfer belt
normal?
or transport mechanism.
Is the releasing movement of the
Check the installation of the transfer belt
transfer belt cleaner is normal? (Does
cleaning blade. Check the operation of
the cleaning blade stay in contact?)
the transfer belt cleaner clutch.
Is the 2nd transfer roller contacted and
Check the connection of the connector
released properly?
of 2nd transfer roller contact clutch and
open circuit of harness.
Replace the switching power supply.
Is the power supply output (5.1VD)
normal?
Are the connectors securely connected? Reconnect the connectors securely.
Is any harness between the boards open Replace the harness.
circuited?
Was the protection seal of slit removed
Remove the protection seal.
when replacing the unit?

November 2003 © TOSHIBA TEC

5 - 117

e-STUDIO3511/4511 TROUBLESHOOTING

Feeding direction

(10) Solid print

Fig. 5-211

Cause/Section
Exposure lamp
Inverter

Main charger
High-voltage
transformer
(main charger wire/
grid bias)

Step
Check items
1 Does the exposure lamp light?

2
3
4

Is the main charger securely installed?
Is the main charger wire open circuited?
Is the high-voltage transformer output
defective?

5

Are the connector of the high-voltage
harness securely connected? Is the
harness open circuited?
Are the connectors securely connected?
Is any harness between the boards open
circuited ?
Is there foreign matter in the optical
path?
Is the scanner or the drum bedewed?

Harnesses for SLG,
SYS and LGC boards

6

Scanner

7

Bedewing of scanner
and drum

8

e-STUDIO3511/4511 TROUBLESHOOTING

5 - 118

Measures
Check the contact of the inverter
connector.
If the inverter does not work, replace it.
If the lamp does not work, replace it.
Reinstall it securely.
Replace it.
Adjust the output and correct the circuit,
or replace the high-voltage transformer.

Reconnect the harness securely.
Replace the high-voltage harness.
Reconnect the connectors securely.
Replace the harness.
Remove it.
Clean the mirrors, lens and drum.
Keep the power cord plugged so that the
damp heater can work.

November 2003 © TOSHIBA TEC

Feeding direction

(11) White banding (in feeding direction)

Fig. 5-212

Cause/Section
Laser optical unit
Main charger grid
Developer unit

Drum
Transfer unit

Step
Check items
1 Is there foreign matter or dust on the slit
glass?
2 Is there foreign matter on the charger
grid?
3 Is there foreign matter inside the doctor
blade?
4 Is there foreign matter on the drum
seal?
5 Is the drum seal of developer unit in
proper contact with the drum?
6 Is there scratch or foreign matter on the
drum surface?
7 Is there scratch or foreign matter on the
transfer belt surface?
8 Are the harness or foreign matters in
contact with the transfer belt surface?
9 Is the transfer belt cleaning blade
contacted and released properly?

10
11
Transport path

12

Discharge lamp

13

Scanner

14

Is the transfer belt cleaning blade in
proper contact with the transfer belt?
Is there any scratch or hole on the 1st/
2nd transfer roller?
Does the toner image touch foreign
matter after transfer, before entering the
fuser unit?
Has any LED of discharge lamp gone
out?
Is there foreign matter or dust in the
optical path?

November 2003 © TOSHIBA TEC

5 - 119

Measures
Clean the slit glass.
Remove foreign matter.
Remove foreign matter.
Remove foreign matter.
Modify the position of drum seal or
replace it.
Replace the drum.
Replace the transfer belt.
Correct or remove them.
Check if the spring of the transfer belt
cleaner clutch is removed or if any
connector is disconnected. Otherwise
replace the clutch.
Check if the blade pressure spring is
installed.
Replace the 1st/2nd transfer roller.
Remove foreign matter.

Replace the discharge lamp.
Clean the lens and mirrors.

e-STUDIO3511/4511 TROUBLESHOOTING

Feeding direction

(12) White banding (at right angles to feeding direction)

Fig. 5-213

Cause/Section
Main charger
Drum

Step
Check items
1 Is there foreign matter on the charger?
2 Is the terminal contact poor?
3 Is there any abnormalities on the drum
surface?
4 Is the drum grounded?

Discharge lamp

5

Developer unit

6

7
Drive systems

8

High-voltage
transformer
(main charger wire/
grid, 1st/2nd transfer
roller and developer
bias)

9

Measures
Remove foreign matter.
Clean or adjust the terminals.
Replace the drum.

Check the contact of the grounding
plate.
Is the discharge lamp lighting properly? Replace the discharge lamp or clean
terminals.
Check the developer drive system, or
Is the developer sleeve rotating correctly? Is there any abnormalities on the clean the sleeve surface.
sleeve surface?
Is the connection of developer bias
Correct it.
supply terminal normal?
Is the drum, scanner or transfer belt
Check each drive system.
jittery?
Is the high-voltage transformer output
Check/correct any electric leakage and
defective?
related circuits.
If the high-voltage transformer does not
work, replace it.

e-STUDIO3511/4511 TROUBLESHOOTING

5 - 120

November 2003 © TOSHIBA TEC

Feeding direction

(13) Skew (slantwise copying)

Fig. 5-214

Cause/Section
Drawer/LCF

Paper feed roller
Rollers
Aligning amount
Registration roller
Pre-registration guide
2nd transfer front
guide
RADF

Step
Check items
1 Is the drawer or LCF properly installed?
2 Is too much paper loaded in the drawer
or LCF?
3 Is the paper corner folded?
4 Are the drawer or LCF side guides
properly set?
5 Is the surface of paper feed roller dirty?

Measures
Reinstall the drawer or LCF properly.
Reduce paper to 550 sheets or less.
(2500 sheets or less/stack for LCF)
Change the paper direction and reinsert it.
Adjust the side guides.

Clean the roller surface with alcohol, or
replace the roller.
Check and reinstall E-rings, pins, clips
6 Is each roller improperly fixed to the
shaft?
and setscrews.
7 Is the aligning amount proper?
Increase the aligning amount.
8 Is the registration roller spring removed? Mount the spring correctly. Clean the
roller if it is dirty.
Correct it.
9 Is the pre-registration guide improperly
installed?
10 Is the 2nd transfer front guide installed
Correct it.
properly?
11 Is the RADF installed and adjusted
Reinstall and readjust it.
properly?

November 2003 © TOSHIBA TEC

5 - 121

e-STUDIO3511/4511 TROUBLESHOOTING

Feeding direction

(14) Color banding (in feeding direction)

Fig. 5-215

e-STUDIO3511/4511 TROUBLESHOOTING

5 - 122

November 2003 © TOSHIBA TEC

Cause/Section
Scanner

Main charger

Cleaner

Transfer unit

Step
Check items
1 Is there foreign matter in the optical
path?
2 Is there dust or stain on the shading
correction plate or ADF original glass?
3 Is there foreign matter on the charger
grid?
4 Is the charger grid dirty or deformed?
5 Is there foreign matter on the main
charger?
6 Is the charger wire dirty or deformed?
7 Is there foreign matter inside the
charger case?
8 Is the inner surface of charger case
dirty?
9 Are the pads of charger wire cleaner
stopping at the position other than their
home position?
10 Is there paper dust on the cleaning
blade edge?
11
12
13
14
15

16
Fuser unit

17

Drum

18

Laser optical unit

19

Measures
Clean the slit, lens and mirrors.
Clean it.
Remove foreign matter.
Clean or replace the charger grid.
Remove foreign matter.
Clean or replace the charger wire.
Remove foreign matter.
Clean inside.
Correct the position.

Is the cleaning blade contact improper?
Is toner recovery defective?
Are the harness or foreign matters in
contact with the transfer belt surface?
Is there paper dust on the edge of
transfer belt cleaning blade?
Is the transfer belt cleaning blade
contacted and released properly?

Is the transfer belt cleaning blade in
proper contact with the transfer belt?
a. Is there dirt or scratches on the fuser
belt and pressure roller surface?
b. Is the thermistor dirty?
Are there scratches on the drum
surface?
Is there foreign matter or dust on the slit
glass?

November 2003 © TOSHIBA TEC

5 - 123

Clean or replace the paper dust removal
brush for the registration roller.
Clean or replace the cleaning blade.
Correct it.
Clean the toner recovery auger section.
Correct or remove them.
Clean or replace it.
Check if the spring of the transfer belt
cleaner clutch is removed or if any
connector is disconnected. Otherwise
replace the clutch.
Check if the blade pressure spring is
installed.
a. Clean or replace them.
b. Clean the thermistor.
Replace the drum.
Remove foreign matter or dust.

e-STUDIO3511/4511 TROUBLESHOOTING

Feeding direction

(15) Color banding (at right angles to feeding direction)

Fig. 5-216

Cause/Section
Main charger
Fuser unit
High-voltage
transformer
(main charger wire/grid
and transfer roller bias)

Step
Check items
1 Is the charger wire dirty or deformed?
2 Is the fuser belt, pressure roller or oil
roller dirty?
3 Is the high-voltage transformer output
defective?

4

Drum

5

6
7
2nd transfer roller

8

Scanner

9

Measures
Clean or replace the charger wire.
Clean them.
Check the circuit and replace the highvoltage transformer if not working.

Is each joint of high-voltage output
Reconnect each joint.
loosened? (Check if any electric leakage
is causing noise.)
Is there deep scratch on the drum
Replace the drum, especially if the
surface?
scratch has reached the aluminum
base.
Check and correct the contact of
Are there fine scratches on the drum
surface (drum pitting)?
cleaning blade and recovery blade.
Is the drum grounded?
Check the contact of the grounding
plate.
Clean the roller area or replace the
Is the 2nd transfer roller rotating
normally?
roller.
Is there foreign matter on the carriage
Remove foreign matter.
rail?

e-STUDIO3511/4511 TROUBLESHOOTING

5 - 124

November 2003 © TOSHIBA TEC

Feeding direction

(16) White spots

Fig. 5-217

Cause/Section
Developer unit/Toner
cartridge

Developer material/
Toner/Drum

Transfer unit

Main charger
High-voltage
transformer
(main charger wire/
grid, developer 1st/
2nd transfer roller
bias)
Paper

Step
Check items
Measures
1 Is the toner density of developer material Check and correct the auto-toner sensor
proper?
and toner supply operation.
Check if the amount of toner is sufficient
in the toner cartridge.
2 Is the doctor-sleeve gap proper?
Adjust the gap.
3 Using the specified developer material, Use the specified developer material,
toner and drum?
toner and drum.
Replace the developer material and
4 Have the developer material and drum
reached their PM life?
drum.
Use the toner cartridge stored in the
5 Is the storage environment of the toner
cartridge 35oC or less without dew?
environment within specification.
Replace the drum.
6 Is there any dent on the surface of the
drum?
7 Is there any film forming on the drum?
Clean or replace the drum.
8 Is the drum bedewed?
Wipe the drum surface with a piece of
dry cloth.
Remove foreign matter.
9 Is there foreign matter on the transfer
belt surface?
10 Is there foreign matter on the transfer
Clean the transfer belt unit.
belt drive roller?
11 Is there foreign matter on the charger?
Remove it.
12 Is the charger wire dirty or deformed?
Clean or replace the charger wire.
13 Is the high-voltage transformer output
Adjust the output.
defective?

14

Is the paper type corresponding to its
mode?

November 2003 © TOSHIBA TEC

5 - 125

Use the proper type of paper or select
the proper mode.

e-STUDIO3511/4511 TROUBLESHOOTING

Feeding direction

(17) Poor transfer

Fig. 5-218

Cause/Section
Transfer unit

Paper

Step
Check items
1 Is the transfer belt or 1st/2nd transfer
rollers dirty?
2 Is the transfer belt in proper contact with
the drum ?
3 Is the 2nd transfer roller in proper
contact with the transfer belt?
4 Is there any deformation or abnormalities on the transfer belt?
5 Is paper in the drawer or LCF curled?
6

Is paper in the drawer or LCF damp?

Registration roller

7

Is the registration roller malfunctioning?

High-voltage
transformer
(1st/2nd transfer
roller bias)

8

Is the high-voltage transformer output
defective?

9

Are the high-voltage harness and
terminals in proper contact?

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Measures
Clean it.
Correct it.
Correct it.
Replace the belt.
Reinsert paper with reverse side up or
change paper.
Change paper.
* Avoid storing paper in damp place.
Clean the roller, remount the spring, or
replace defective clutch-related parts.
Check the circuit and adjust the transformer output.

Correct them if loosened.

November 2003 © TOSHIBA TEC

Feeding direction

(18) Uneven image density

Fig. 5-219

Cause/Section
Main charger
Transfer unit

Laser optical unit
Discharge lamp

Developer unit

Scanner section

Step
Check items
1 Is the main charger dirty?
2 Is the transfer belt or 1st/2nd transfer
rollers dirty?
3 Is the transfer belt in proper contact with
the drum?
4 Is 2nd transfer roller in proper contact
with the transfer belt?
(Is the roller tilted?)
5 Is there any abnormalities or deformation on the transfer belt?
6 Is there foreign matter or dust on the slit
glass?
7 Is the discharge lamp dirty?
8 Has any LED of discharge lamp gone
out?
9 Is the magnetic brush in proper contact
with the drum?
10 Is the developer unit pressure mechanism malfunctioning?
11 Is the transport of developer material
poor?
12 a. Is the platen cover or RADF open?
b. Is the original glass, mirrors, or lens
dirty?

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5 - 127

Measures
Clean it or replace the charger wire.
Clean the belt.
Correct it.
Correct it.

Replace the transfer belt.
Clean the slit glass.
Clean it.
Replace it.
Adjust the doctor-sleeve gap.
Check the mechanism.
Remove foreign matter if any.
a. Close the platen cover or RADF.
b. Clean them.

e-STUDIO3511/4511 TROUBLESHOOTING

Feeding direction

(19) Faded image (low density)

Fig. 5-220

Cause/Section
Toner empty
Auto-toner circuit

Toner motor
Toner cartridge

Step
Check items
1 Is the “ADD TONER” symbol blinking?
2 Is there enough toner in the cartridge?
3 Is the toner density of developer
material too low?
4 Is the toner motor malfunctioning?
5 Are there any abnormalities in the toner
cartridge?

Developer material

6

Developer unit

7

Main charger
Drum

8
9

Transfer unit

10
11

High-voltage
transformer
(developer bias)

12
13

Has the developer material reached its
PM life?
Is the magnetic brush in proper contact
with the drum?
Is the main charger dirty?
Is there film forming on the drum
surface?
Has the drum reached its PM life?
Has the transfer belt, 1st or 2nd transfer
roller reached its PM life?
Is the high-voltage transformer output
settings improper?
Are the connector of the high-voltage
harness securely connected? Is the
harness open circuited?

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Measures
Replace the toner cartridge.
Check the auto-toner circuit function.

Check the motor drive circuit.
Replace the toner cartridge.

Replace developer material.
Check the developer unit installation.
Check the doctor-sleeve gap and pole
position.
Clean it or replace the charger wire.
Clean or replace the drum.
Replace the drum.
Replace the transfer belt, 1st or 2nd
transfer roller.
Adjust the high-voltage transformer
output.
Reconnect the harness securely.
Replace the high-voltage harness.

November 2003 © TOSHIBA TEC

Feeding direction

(20) Image dislocation in feeding direction

Fig. 5-221

Cause/Section
Adjustment error of
scanner or printer
section
Registration roller

Step
Check items
1 Is same dislocation on every copy?

2
3
4

Paper feed clutch

5

Pre-registration guide

6

Transfer belt

7
8

Measures
Adjust the scanner/printer using the
Adjustment Mode.

Is the registration roller dirty, or is the
Clean the roller with alcohol.
spring removed?
Reinstall the spring.
Is the registration motor malfunctioning? Adjust or replace the gears, etc. if they
are not engaged properly.
Is the registration roller clutch operating Replace the registration roller clutch.
normally? (Is the timing of operation
delaying?)
Is the paper feed clutch malfunctioning? Check the circuit or the clutch and
replace them if necessary.
Reinstall the guide.
Is the pre-registration guide improperly
installed?
Is there any stain or scratch on the
Clean or replace it.
reflection tape?
Is the lens of the transfer belt home
Clean or replace it.
position sensor stained?

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e-STUDIO3511/4511 TROUBLESHOOTING

Feeding direction

(21) Image jittering

Fig. 5-222

Cause/Section
—

Step
Check items
1 Is the toner image on the drum proper?

Registration roller

2

Is the registration roller rotating normally?

Transfer unit

3

Is the transfer belt or 2nd transfer roller
operating normally?

Fuser unit

4

Drum
Scanner

5
6
7

Are the fuser roller and pressure roller
rotation proper?
Is the fuser belt transportation proper?
Is there large scratch on the drum?
Is the slide sheet defective?
Are there any abnormalities on the
carriage feet?
Is the tension of timing belt
inappropriate?
Is the carriage drive system
malfunctioning?
Are any mirrors loosely installed?
Is the drum drive system malfunctioning?

8
9

Drum drive system

10
11

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Measures
If proper, perform step 1 to 3; otherwise
perform step 4 and after.
Check the registration roller section and
its springs.
Check the drive system and replace the
transfer belt or 2nd transfer roller if
necessary.
Check the drive system.
Replace the fuser belt, fuser roller and
pressure roller if necessary.
Replace the drum.
Replace it.
Replace the feet.
Correct the tension.
Check the carriage drive system.
Install them properly.
Check the drum drive system.
Clean or replace the belts, pulleys,
bushings if they have dirt or scratches.

November 2003 © TOSHIBA TEC

Feeding direction

(22) Poor cleaning

Fig. 5-223

Note: Poor cleaning may occur in feeding direction.

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Cause/Section
Developer material
Cleaner

Step
Check items
1 Is the specified developer material
used?
2 Is there paper dust on the drum cleaning
blade edge?
3 Is the drum cleaning blade peeled?
4
5

Transfer belt cleaner

6
7
8

9

Replace the blade.
Check and replace the drum.
Is the cleaning brush rotating normally? Check the brush driving section. Clean
the brush area.
Is the cleaning brush damaged? Is there Replace the brush and clean the brush
area. Check the drum and replace if
foreign matter on the brush?
there is any abnormality.
Clean or replace it.
Is there paper dust on the edge of
transfer belt cleaning blade?
Is the transfer belt cleaning blade
Replace the blade.
peeled?
Is the transfer belt cleaning blade
Check if the spring of the transfer belt
contacted and released properly?
cleaner clutch is removed or if any
connector is disconnected. Otherwise
replace the clutch.
Check if the blade pressure spring is
Is the transfer belt cleaning blade in
installed.
proper contact with the transfer belt?

Toner recovery auger

10

Is the toner recovery defective?

Fuser unit

11

Is the cleaning roller or the oil roller
damaged? Have the roller reached their
PM life?
Is there any bubble-like defect on the
fuser belt (173 mm pitch on the image)?
Have the fuser belt and pressure roller
reached their PM life?
Is the pressure between the fuser belt
and pressure roller proper?
Is the temperature of fuser roller proper?

12
13
14
15

Measures
Use the specified developer material
and toner.
Clean it.

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Clean the toner recovery auger.
Check the cleaning blade pressure.
Replace them.

Replace the fuser belt. Check and
modify the heater control circuit.
Replace them.
Check and adjust the pressure mechanism.
Check/correct the setting value of fuser
roller temperature.
Clean or replace the thermistors.
Check and correct the circuit.

November 2003 © TOSHIBA TEC

Feeding direction

(23) Uneven light distribution

Fig. 5-224

Cause/Section
Original glass
Main charger
Discharge lamp
Scanner
Exposure lamp

Step
Check items
1 Is the original glass dirty?
2 Are the main charger wire, grid and case
dirty?
3 Is the discharge lamp dirty?
4 Are the reflector, exposure lamp,
mirrors, lens, etc. dirty?
5 Is the exposure lamp tilted?
6 Is the lamp discolored or degraded?

November 2003 © TOSHIBA TEC

5 - 133

Measures
Clean the glass.
Clean or replace them.
Clean it.
Clean them.
Adjust the installed position of the lamp.
Replace it.

e-STUDIO3511/4511 TROUBLESHOOTING

Feeding direction

(24) Blotched image

Fig. 5-225

Cause/Section
Paper

Transfer unit

High-voltage
transformer
(1st/2nd transfer
roller bias)

Step
Check items
1 Is the paper type corresponding to its
mode?
2 Is paper too dry?
3 Is the transfer belt in proper contact with
the drum?
4 Is the 2nd transfer roller in proper
contact with the transfer belt?
5 Are there any abnormalities on the
transfer belt?
6 Is the high-voltage transformer output
abnormal?

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Measures
Check the paper type and mode.
Change paper.
Correct it.
Correct it.
Clean or replace the transfer belt.
Adjust the output. Replace the transformer, if necessary.

November 2003 © TOSHIBA TEC

Feeding direction

(25) Stain on the paper back side

Printing side of 1st page

Feeding direction

The edge of image
cut off.

Back side of 2nd page
Fig. 5-226

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e-STUDIO3511/4511 TROUBLESHOOTING

Cause/Section
Image adjustment/
setting

Paper feeding /
Transport area

Transfer unit

Step
Check items
1 Is the margin adjustment of image
correct?
2 Is the margin adjustment of image
correct when the paper size is not
selected in bypass feeding?
3 Is the margin adjustment of image at
duplexing correct?
4 Is the image location in primary/secondary scanning direction correct?
5 Is the reproduction ratio of image in
primary/secondary scanning direction
correct?
6 Is the tab setting correct?
7 Does the size of paper in the drawer or
LCF correspond to the setting?
8 Is the width between the slides in the
drawer correct (too wide)?
9 Is the width between the slides of the
bypass tray correct (too wide)?
10 Is the sideways deviation adjustment for
drawers or slides of the bypass tray
correct?
11 Is the paper aligning amount sufficient?
12 Are the feed roller and transport roller
dirty or worn out?
13 Does the paper mode correspond to the
paper type?
14 Using the recommended paper?
15 Is there any stain caused by a poor
cleaning, etc. on the transfer belt?
16 Is the transfer belt cleaning blade in
proper contact with the transfer belt?
17 Is the transfer belt cleaning blade
contacted or released properly?

18
19
20
Fuser unit

21
22

Measures
Adjust the margin.
Adjust the margin.

Adjust the margin.
(05-434)
Adjust the location.
Adjust the reproduction ratio.

Correct the setting.
Use the appropriate paper size or
correct the size setting.
Correct the position of the slides.
Correct the width.
Adjust the deviation.

Adjust the aligning amount.
Clean or replace the rollers.
Use the appropriate paper type or paper
mode.
Use the recommended paper.
Clean the transfer belt.
Check if the blade pressure spring is
installed.
Check if the spring of the transfer belt
cleaner clutch is removed or if any
connector is disconnected. Otherwise
replace the clutch.
Clean the area around the roller.
Otherwise replace the roller.
Clean or replace the roller.

Is the 2nd transfer roller rotating properly?
Is there any foreign matter or stain on
the 2nd transfer roller?
Has the 2nd transfer roller reached to its Replace the 2nd transfer roller.
PM life?
Are the fuser belt and pressure roller
Clean the fuser belt and pressure roller.
dirty?
Is the rib of transport guide dirty?
Clean the rib.

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November 2003 © TOSHIBA TEC

5.3 Replacement of PC Boards and HDD

The ID for each equipment is registered on the LGC board, the DRV board, the SYS board and the
SLG board. So, if their replacement is required, be sure to replace only one board at a time
If more than one of the LGC board, the DRV board and the SYS board require replacement, replace
them in the following procedure.
1. First, replace one of the board to be replaced.
2. Turn the power ON and confirm that "READY" is displayed.
3. Turn the power OFF.
4. Replace another board that requires replacement.
5. Repeat steps 2 to 4.
The LGC board and DRV board can be replaced without other settings.
When the HDD requires replacement, see “5.3.1 Replacing HDD”.
When the SYS board requires replacement, see “5.3.2 Replacing SYS board”.
When the SLG board requires replacement, see “5.3.3 Replacing SLG board”.
When NVRAM requires replacement or clearing, see “5.3.4 NVRAM replacing and clearing”.

5.3.1

Replacing HDD


When the HDD is replaced, it is necessary to back up the data in the HDD before replacing and to
recover them after replacing.
Notes:
1. To maintain the security, ask users to perform the backup/restore for users’ data/information in the
HDD. The service technician can perform them only when users permit it.
2. Some data in the HDD cannot be backed up and can be kept only on the paper.
The procedure for replacing the HDD is as follows.
(1) Ask users to back up the data in the HDD. See the following for the item of data, and the
possibility and the measure of the backup.
1) Image data in the Electronic Filing
- Archive them in the “e-Filing” of TopAccess.
2) F-code information, Template registration information, Address book
- Back them up in the “Administrator” menu of TopAccess.
3) Department management data
- Export them in “Administrator” menu of TopAccess.
4) Log data (Print, Scan, FAX (Transmission/Reception))
- Export them in the “Administrator” menu of TopAccess. (Import cannot be performed.)

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5) Data in the shared folder (Scanned data, Saved data of copy / FAX transmission)
- Copy them to the client computer via the network. (The data which have been copied to
the client computer cannot be copied to the shared folder.)
6) Print waiting data (Copying data and FAX reception data that are waiting to be printed due
to the paper run-out and jam, etc.)
- Finish printing them after the paper supply and the jam release, etc. (The data cannot be
kept.)
7) Print job (Private print data, Schedule print data)
- If any jobs are left, print them. (The data cannot be backed up.)
8) FAX saved data (Confidential / Bulletin board data)
- Print them. (The data cannot be backed up.)
9) Registration data for FAX transmission (Delayed transmission / Recovery transmission)
- The data cannot be backed up.
(2) Print out the “FUNCTION LIST FOR MAINTENANCE” (content of Function Mode (13) setting)
list.
1) Press the [USER FUNCTIONS] button and then the [USER] button.
2) Press the [LIST] button.
3) Key in [*] [#] [*] [*] [3] [3] and then press the [START] button. The list is outputted.
(3) Print out the “FUNCTION” list.
1)
2)
3)
4)

Press the [USER FUNCTIONS] button.
Press the [ADMIN] button, enter the password, and then press the [ENTER] button.
Press the [LIST/REPORT] button and then the [LIST] button.
Press the [FUNCTION] button. The list is outputted.

(4) Replace the HDD.
(5) Update of HDD program data and UI data.
1) Create partitions. (In case of using the download jig, this is not necessary.)
While pressing [3] and [CLEAR] button, turn the power ON.
When “Firmware Version Up Mode” appears on the LCD, key in [3] and press the [START]
button.
2) Format the HDD. (Setting Mode (08-690: 2))
3) Update with the download jig or USB storage.
See “6. FIRMWARE UPDATING” for details.
4) Format the HDD. (Setting Mode (08-690: 2))
* When the FAX unit (GD-1150) is installed.
Start up with the FAX Clearing Mode (1*)
Perform the 1*-100 (FAX Set Up), 1*-102 (Clearing the image data) of the FAX Clearing
Mode.

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November 2003 © TOSHIBA TEC

5) Perform the gamma automatic adjustment of the printer.
See “3.6.1 Automatic gamma adjustment” for details.
(6) Ask users to reset the user’s setting items and to restore the data/information. See the following
for the reset and the restore.
1) Printer driver
- Upload them in the “Administrator” menu of TopAccess.
2) F-code information, Template registering information, Address book
- Restore them in the “Administrator” menu of TopAccess
3) Department management data
- Import them in the “Administrator” menu of TopAccess.
4) Image data in the Electronic Filing
- Upload them in the “e-Filing” of TopAccess.
(7) Referring to the “FUNCTION LIST FOR MAINTENANCE” list which was printed beforehand,
perform the re-setting.
1) Print out the “FUNCTION LIST FOR MAINTENANCE” list after the formatting. (Refer to the
procedure of (2).)
2) While pressing [1] and [3] simultaneously, turn the power ON. (Function Mode)
3) Compare the lists which were printed before and after the formatting to check the setting
items having the different setting values. Set the value which was set before the formatting.
4) Turn the power OFF.
(8) Referring to the “FUNCTION” list which was printed beforehand, perform the re-setting of the
default setting of the FAX function.
1)
2)
3)
4)

Press the [USER FUNCTIONS] button.
Press the [ADMIN] button, enter the password, and then press the [ENTER] button.
Press the [FAX] button and then the [TERMINAL ID] button to set each item.
Press the [INITIAL SETUP] button to set each item.

5.3.2 Replacing SYS board
<>
The procedure for replacing the SYS board is as follows.

(1) Install DIMM (main memory) to the new SYS board (from the old SYS board).
(2) Install NVRAM to the new SYS board (from the old SYS board).
(3) Install NIC board to the new SYS board (from the old SYS board).
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(4) Update the version of system ROMs (System Firmware, OS data, UI data) (The ROMs had been
used for the old SYS board).
* See “6. FIRMWARE UPDATING” for the details of System ROM update.
(5) Turn the power OFF and start up with the Setting Mode (08).
(6) When the message “SRAM ERROR DOES IT INITIALIZE?” is displayed on the LCD, press the
[INITIALIZE] button.
* SRAM is cleared
* If SRAM is not performed, F090 error occurs when starting up.
Notes:
• When SRAM is cleared, following items need to be re-set, so make sure the contents of
settings are kept as a record.

Terminal ID
Default setting of fax

Setting of properties for E-mail message

Setting of properties for Internet Fax
• When SRAM is cleared, the toner cartridge consumed count of Automatic ordering function of
supplies becomes 0, however, it cannot be re-set.
(7) [If a scrambler board has already been installed]
Perform 08-698 (Entering the key code for scrambler board). Have the user enter the key code.
(8) Perform 08-200 (date and time setting) to set Date/Time.
(9) Turn the power OFF.
* If the FAX board has not been installed, skip to step (13).
(10)Start up with the FAX Clearing Mode (1*)
(11) Perform 1*-102 (Clearing the image data).
Note:
Following image data are deleted when 1*-102 is performed.
- Images of fax polling transmission
- Images of fax Mailbox and box information
- Images of fax transmission
- Images of fax reception

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November 2003 © TOSHIBA TEC

(12)Turn the power OFF.
(13)Turn the power ON.
(14)Set the dial type. [USER FUNCTIONS] → [ADMIN] → [FAX] → [INITIAL SETUP]

5.3.3

Replacing SLG board


When the SLG board has been replaced, “Data transfer of characteristic value of scanner / SYS board
→ SLG board (05-363)” must be performed.

5.3.4

NVRAM replacing and clearing


When NVRAM has been replaced or cleared (”System all clearing (08-669)”), the following adjustments
must be performed.
1. Perform “Data transfer of characteristic value of scanner / SLG board → SYS board (05-364)”.
2. Perform “Image quality control initialization (05-396)” ( Chapter 3.3), and then perform
“Automatic gamma adjustment (05-1642, 1000 and 1002)” consecutively ( Chapters 3.5.1
and 3.6.1).

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e-STUDIO3511/4511 TROUBLESHOOTING

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November 2003 © TOSHIBA TEC

6. FIRMWARE UPDATING
In this equipment, following firmware is written on the ROM on each board.
Firmware
Master data (HDD program data, UI data)

Hard disk

Stored

System ROM (System firmware, OS data, UI data)
Engine ROM (Machine firmware)

System control PC board (SYS board)
Logic PC board (LGC board)

Scanner ROM (Scanner firmware)
NIC ROM (NIC firmware)

Scanning section control PC board (SLG board)
NIC board

RADF ROM (RADF firmware)
Finisher ROM (Finisher firmware)

RADF control PC board (MR-3015)
Finisher control PC board (MJ-1023/ MJ-1024)

Finisher ROM (Saddle stitcher firmware)
FAX ROM (FAX firmware)

Finisher control PC board (MJ-1024)
FAX board (GD-1150)

When you want to update the firmware above or the equipment becomes inoperative status due to
some defectives of the firmware, updating the firmware is available by the following actions.
• Updating with the download jig
6.1 Firmware Updating with Download Jig
• Updating with PC connected
6.2 Firmware Updating with FSMS (Field Service Manager)
• Updating with the USB Storage Device
6.3 Firmware Updating with USB Storage Device
Notes:
• Written firmware varies depending on the kinds of the boards provided as service parts. For updating,
only the minimum firmware is installed on the system control PC board, logic PC board, and scanning
section control PC board. No firmware is installed on the NIC board and FAX board. The latest version
of the firmware at the delivery is written on the RADF control PC board and finisher control PC board.
When any of above boards is replaced with a new one in the field, confirm the other firmware version
used with and then write the suitable version of the firmware.
• The firmware (master data) is not installed on the hard disk provided as a service part. When the hard
disk is replaced with a new one, confirm the other firmware version used with and then write the suitable
version of the firmware.

November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 FIRMWARE UPDATING

6.1 Firmware Updating with Download Jig
In this equipment, it is feasible to update the firmware automatically by connecting the download jig
using the dedicated connector and turning ON the equipment.
The download jig consists of the ROM, in which the program is written, and the jig board. And three
types of the download jigs are available for each type of the firmware.
For updating the firmware, in addition to the current ways such as updating each firmware individually,
the batch update of the firmware of the equipment is available (except the hard disk and the option).
Firmware
Master data
System ROM
Engine ROM

Scanner ROM

NIC ROM
RADF ROM
Finisher ROM
(Finisher firmware)
Finisher ROM
(Saddle stitcher
firmware)
FAX ROM

Stored
Hard disk
System control PC board
(SYS board)
Logic PC board
(LGC board)

Scanning section control
PC board
(SLG board)
NIC board
RADF control PC board
(MR-3015)
Finisher control PC board
(MJ-1023/MJ-1024)
Finisher control PC board
(MJ-1024)
FAX board (GD-1150)

Download jig
Individual update
Batch update
PWA-DWNLD-350-JIG2
—
(48 MB)
PWA-DWNLD-350-JIG1
(16 MB)
K-PWA-DLM-320
or
PWA-DWNLD-350-JIG1
(16 MB)
PWA-DWNLD-350-JIG1
K-PWA-DLM-320
(16 MB)
or
PWA-DWNLD-350-JIG1
(16 MB)
PWA-DWNLD-350-JIG1
(16 MB)
K-PWA-DLM-320
—
K-PWA-DLM-320

—

K-PWA-DLM-320
—
K-PWA-DLM-320

—

Refer to the following for the details to update with each download jig.
6.1.1 PWA-DWNLD-350-JIG2 (48 MB)
6.1.2 PWA-DWNLD-350-JIG1 (16 MB)
6.1.4 K-PWA-DLM-320

e-STUDIO3511/4511 FIRMWARE UPDATING

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November 2003 © TOSHIBA TEC

Connector
(for SYS board
connection)

Connector
(for ROM writer
adapter connection)

Connector
(for ROM writer
adapter connection)

Connector
(for SYS board
connection)

ROM4

ROM1

ROM1

ROM5

ROM2

ROM2

ROM6

ROM3

[Jig board: PWA-DWNLD-350-JIG2 (48 MB)]

[Jig board: PWA-DWNLD-350-JIG1 (16 MB)]

Important:
• The download jig (PWA-DWNLD-350-JIG) has two types having different ROM capacity. ROM capacity
for each jig is as follows.
Download jig

ROM capacity

Application

PWA-DWNLD-350-JIG2 (48 MB)

8 MB x 6

Updating the master data

PWA-DWNLD-350-JIG1 (16 MB)

8 MB x 2

Updating the system ROM, engine ROM,
scanner ROM, NIC ROM

* “PWA-DWNLD-350-JIG2 (48 MB)” is substitutable for “PWA-DWNLD-350-JIG1 (16 MB)”
• The download jig (PWA-DWNLD-350-JIG) is different from the existing jigs. The ROM is installed on
the board directly. Therefore, ROM writer adapter (PWA-DL-ADP-350) is required to write the data to
these ROMs. Refer to the following to write the data.
6.1.3 Writing the data to the download jig (PWA-DWNLD-350-JIG)
LED

Connector
Mark for ROM installation direction

ROM

[Jig board:K-PWA-DLM-320]
Important:
Pay attention to the direction of the ROM.

November 2003 © TOSHIBA TEC

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e-STUDIO3511/4511 FIRMWARE UPDATING

6.1.1 PWA-DWNLD-350-JIG2 (48 MB)
The master data written on the hard disk can be updated by using PWA-DWNLD-350-JIG2 (48 MB).
Update the master data according to the need such as the case of replacing the hard disk.
The data to be overwritten are as follows.
• HDD program data (RIP data, list data, Web data, filing box control data)
• UI data (fixed section data, common section data, the language 1 to 7 data, the language 1 to 6 data
for Web)
(a) Update procedure
Important:
• Use the download jig “PWA-DWNLD-350-JIG2 (48 MB)”.
• Turn OFF the power before installing and removing the download jig.
• Do not turn OFF the power during the update. The data could be damaged and not be operated
properly.
(1)

Write the data to the download jig.
6.1.3 Writing the data to the download jig (PWA-DWNLD-350-JIG)

(2)

Turn OFF the power of the equipment.

(3)

Take off connector cover.
Connector cover

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(4)

Remove the cover plate.

Cover plate

(5)

Connect the download jig with the jig connector (CN100) on the SYS board.

Connector

(6)

Turn ON the power.
Downloading starts automatically and the processing status is displayed on LCD screen.

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(7)

“Update Completed!!” is displayed at the bottom of the LCD screen after the updating is completed
properly.

“Update Failed.” is displayed at the bottom of the LCD screen when the updating is not completed
properly. Turn OFF the power, and then check the following items. After confirming and clearing the
problems, restart updating from the beginning.
• Is the download jig connected properly?
• Is the updating data written to the download jig properly?
• Do the download jig and the equipment operate properly?

(8)

Turn OFF the power, and then remove the download jig.

(9)

Perform the “Updating System ROM” continuously.
6.1.2 PWA-DWNLD-350-JIG1 (16 MB) 

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(b) Confirmation of the updated data
After the updating is completed, check each data version in the Setting Mode (08) to confirm that
the data was overwritten properly.
08-900: System ROM version
08-920: FROM basic section software version
08-921: FROM internal program version
08-922: UI data fixed section version
08-923: UI data common section version
08-924: Version of UI data language 1 in HDD
08-925: Version of UI data language 2 in HDD
08-926: Version of UI data language 3 in HDD
08-927: Version of UI data language 4 in HDD
08-928: Version of UI data language 5 in HDD
08-929: Version of UI data language 6 in HDD
08-931: Version of UI data language 7 in HDD
08-930: Version of UI data in FROM displayed at power ON
08-933: HDD unit data version
08-934: Version of Web UI data language 1 in HDD
08-935: Version of Web UI data language 2 in HDD
08-936: Version of Web UI data language 3 in HDD
08-937: Version of Web UI data language 4 in HDD
08-938: Version of Web UI data language 5 in HDD
08-939: Version of Web UI data language 6 in HDD

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(c) Display during the update
The processing status is displayed as follows on the LCD screen during the update.
Turn ON the power.

The device check starts.

When the device check completes,
copying the data to HDD starts.

Copied

Total files

When copying all the files completes,
the backup of the RIP font starts.
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When the backup of the RIP font completes,
the update completes with the following screen.

* If an error occurs, the following error message is displayed and the update is interrupted.

Error message

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6.1.2 PWA-DWNLD-350-JIG1 (16 MB)
The firmware of the equipment except the hard disk and the option can be updated individually or in a
batch by using PWA-DWNLD-350-JIG1 (16 MB). Update the ROM data written on each board
according to the need such as the case of replacing the system control PC board, logic PC board,
scanning section control PC board, or NIC board.
The data to be overwritten by this update are as follows.

• System firmware (System firmware data, FROM internal program data)
• OS data (FROM basic section software)
• UI data (fixed section data, common section data, UI data in FROM displayed at power ON)

Engine ROM data

Scanner ROM data

NIC ROM data

(a) Update procedure
Important:
• Use the download jig “PWA-DWNLD-350-JIG1 (16 MB)”.
(“PWA-DWNLD-350-JIG2 (48 MB)” is substitutable.)
• Turn OFF the power before installing and removing the download jig.
• Do not turn OFF the power during the update. The data could be damaged and not be operated
properly.
(1)

Write the ROM data to be updated to the download jig.
> 6.1.3 Writing the data to the download jig (PWA-DWNLD-350-JIG)

(2)

Turn OFF the power of the equipment.

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(3)

Take off the connector cover.
Connector cover

(4)

Remove the cover plate.

Cover plate

(5)

Connect the download jig with the jig connector (CN100) on the SYS board.

Connector

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(6)

Turn ON the power while [8] button and [9] button are pressed simultaneously.
The screen for selecting the items to be updated is displayed. “*” is displayed next to the items to
be updated. (All items are selected in the default settings.)

(7)

Select the item with the digital keys.
“*” is displayed next to the selected item. Display or delete the “*” by pressing the number of the
item. All items are selected in the default settings.
• Select all items to update the firmware of the equipment in a batch.
• Select items as follows to update it individually.

Select “1. OS Update”, “2. UI Update”, and “3. System Firmware”.

Select “6. Machine Firmware Update” only.

Select “5. Scanner Firmware Update” only.

Select “4. NIC Firmware Update” only.

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Example: Updating the system ROM
(Updating the system ROM is taken as an example and explained.)

(8)

Press the [START] button.
Updating starts and the processing status is displayed on the LCD screen.

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(9)

“Update Completed!!” is displayed at the bottom of the LCD screen after the updating is
completed properly.

“Update Failed.” is displayed at the bottom of the LCD screen when the updating is not completed properly. Turn OFF the power, and then check the following items. After confirming and
clearing the problems, restart updating from the beginning.
• Is the download jig connected properly?
• Is the updating data written to the download jig properly?
• Do the download jig and the equipment operate properly?

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* When the updating of the NIC firmware is failed, an error message is displayed as the figure
below. Turn OFF the power and then check the above-mentioned items. After confirming them,
select only “4. NIC Firmware Update” and restart updating from the beginning. This may
complete the updating properly.

NIC error message

If the updating of the NIC firmware is still failed, check the prescription corresponding to the error
message. After confirming and clearing the problem, restart updating from the beginning.
NIC Error Message
NIC UPDATE FAILED 1

Error Contents
NIC initialization time-out

NIC UPDATE FAILED 2

ATA driver initialization error

NIC UPDATE FAILED 3

HDD partition mount error

NIC UPDATE FAILED 4
NIC UPDATE FAILED 5

NIC setting information
backup error
NIC firmware transfer error

NIC UPDATE FAILED 6

NIC firmware writing error

NIC UPDATE FAILED 7

NIC status time-out

Prescription
The IP address may not be assigned
correctly.
• Is the IP address assigned correctly?
• Does the IP address conflict with the other
system?
If the error still occurs, replace the NIC
board because it may be destroyed.
The HDD cable may be disconnected.
• Is the HDD cable connected correctly?
If the HDD cable is connected correctly,
replace the SYS board because it may be
destroyed.
Replace the HDD because it may be
destroyed.
Replace the HDD because it may be
destroyed.
Replace the NIC board because it may be
destroyed.
Replace the NIC board because it may be
destroyed.
Replace the NIC board because it may be
destroyed.

Notes:

If the updating of the NIC firmware is not completed properly, wait 5 minutes or more from the
beginning of the updating before turning OFF the power, and then restart updating from the
beginning. If you turn OFF the power within 5 minutes, HDD may be destroyed.

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(10) Turn OFF the power, remove the download jig and install the cover plate and the connector
cover.
(11) Perform the initialization of the updating data (NVRAM updating).
a. Turn ON the power while [0] button and [8] button are pressed simultaneously.
b. Key in “947”, and then press the [START] button.
c. Press the [INITIALIZE] button.

(b) Confirmation of the updated data
After the updating is completed, check each data version in the Setting Mode (08) to confirm that
the data was overwritten properly.

08-900: System ROM version
08-920: FROM basic section software version
08-921: FROM internal program version
08-922: UI data fixed section version
08-923: UI data common section version
08-930: Version of UI data in FROM displayed at power ON

08-903: Engine ROM version

08-905: Scanner ROM version

08-916: NIC ROM version

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(c) Display during the update
The processing status is displayed as follows on the LCD screen during the update.
(As an example, the display for updating the system ROM is explained below.)
Turn ON the power while [8] button and [9] button are pressed simultaneously.

Press [START] button after selecting the item to
be updated. The device check starts.

When the device check completes, erasing the
data in the ROM of the equipment starts.

When erasing the data completes, copying the
data to the ROM of the equipment starts.
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When copying the data completes, verifying
the data starts.

When verifying the data completes, copying
and verifying the other data are implemented
repeatedly.

When copying and verifying all the data
complete, the update completes with the
following screen.

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* If an error occurs, the following error message is displayed and the update is interrupted.

Error message

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6.1.3 Writing the data to the download jig (PWA-DWNLD-350-JIG)
The download jig (PWA-DWNLD-350-JIG) differs from the existing jigs in that the Flash ROM is mounted
on the board of the jig directly. The ROM writer adapter (PWA-DL-ADP-350) is required to write data to
these Flash ROMs. Connect the download jig with the ROM writer via ROM writer adapter to write data.
For the procedure to write data, refer to the download procedure, instruction manual of each ROM writer,
or others.
Download jig
(PWA-DWNLD-350-JIG)

ROM writer adapter
(PWA-DL-ADP-350)

ROM writer

PC

Note:
There are two types of the ROM writer adapter. Use the proper one according to the ROM writer to be
used. Applicable type of the adapter for the ROM writer can be confirmed by the model name indicated on
the board. Confirm that the adapter is available for the ROM writer to be used before connecting them. If
an unapplied adapter is connected, the application of the ROM writer judges it as an error and writing the
data cannot be implemented. Applicable combinations of the ROM writer and adapter are as follows.
ROM writer

ROM writer adapter

Minato Electronics MODEL 1881XP

PWA-DL-ADP-350-1881

(or equivalent)

(model 1881)

Minato Electronics MODEL 1893/1895/1931/1940
(or equivalent)

(model 1931)

model 1881
model 1931
( LV 6 5 0 )

model 1881
model 1931
( LV 6 5 0 )

[PWA-DL-ADP-350-1881]

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PWA-DL-ADP-350-1931

[PWA-DL-ADP-350-1931]

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(a)

Precaution when writing the data
• Set the writing voltage (VID) to 3.3 V.
• When writing the data, set the address from 0 to 3FFFFF. The data may not be written correctly if it is not set.
• The Flash ROM in which the data will be written, on the download jig is selected by switching
the rotary switch on the adapter. Be sure to switch the rotary switch on the adapter depending on the data (file) to be written.
File Name

Rotary
Switch

Master Data

System, Engine, Scanner and NIC data

(PWA-DWNLD-350-JIG2)

(PWA-DWNLD-350-JIG1)

Flash ROM

1

ROM. bin

ROM. bin

ROM1

2

1

Sysfirm. bin

ROM2

3

2

N/A

ROM3

4

3

N/A

ROM4

5

4

N/A

ROM5

6

N/A

N/A

ROM6

Note:
Be sure not to confuse different ROM Versions since the file name is identical although the ROM version
is different.

6.1.4 K-PWA-DLM-320
The firmware of the equipment (engine ROM, scanner ROM) and the option (RADF ROM, Finisher
ROM, FAX ROM) can be updated individually by using K-PWA-DLM-320. Update the ROM data
written on each board according to the need such as the case of replacing the board.
The data to be overwritten by this update are as follows.

Engine ROM data

Scanner ROM data

RADF ROM data

• Finisher firmware
• Saddle stitcher firmware

FAX ROM data

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(a) Update Procedure
Since the procedure differs depending on the data, see the each procedure below.
Important:
• Turn OFF the power before installing or removing the download jig.
• Do not turn OFF the power during the update. The data could be damaged and not be operated
properly.

(1)

Install the ROM to the download jig.
Make sure the direction is correct (

(2)

Turn OFF the power of the equipment.

(3)

Take off the connector cover.

Page 6-3).

Connector cover

(4)

Remove the cover plate.

Cover plate

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(5)

Connect the download jig with the jig connector (CN344) on the logic PC board (LGC board).

Connector

(6)

Turn ON the power while [0] button and [8] button are pressed simultaneously.
Updating starts automatically and the LED on the download jig lights.

(7)

When the update is completed properly, the LED on the download jig blinks. The LED starts
blinking in approx. 20 sec. since the update starts. It is assumed that the update is failed if it does
not start blinking even though 1 min. has passed. In this case, turn OFF the power and check the
following items. Then, clear the problem and restart updating from the beginning.
• Is the download jig connected properly?
• Is the ROM installed to the download jig properly?
• Is the updating data written on the ROM of the download jig properly?
• Do the download jig and the equipment operate properly?

(8)

Turn OFF the power, remove the download jig and install the cover plate and the connector cover.

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(1)

Install the ROM to the download jig.
Make sure the direction is correct (

(2)

Turn OFF the power of the equipment.

(3)

Take off the right upper cover.

Page 6-3).

Right upper cover

(4)

Remove the cover plate.

Cover plate

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(5)

Connect the download jig with the jig connector (CN16) on the scanning section control PC
board (SLG board).
Connector

(6)

Turn ON the power while [0] button and [8] button are pressed simultaneously.
Updating starts automatically and the LED on the download jig lights.

(7)

After the update is completed properly, the LED on the download jig blinks. The LED starts blinking in approx. 20 sec. since the update starts. It is assumed that the update is failed if it does not
start blinking even though 1 min. has passed. In this case, turn OFF the power and check the
following items. Then, clear the problem and restart updating from the beginning.
• Is the download jig connected properly?
• Is the ROM installed to the download jig properly?
• Is the updating data written on the ROM of the download jig properly?
• Do the download jig and the equipment operate properly?

(8)

Turn OFF the power, remove the download jig and install the cover plate and the right upper
cover.

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(1) Install the ROM to the download jig.
Make sure the direction is correct (
(2)

Turn OFF the power of the equipment.

(3)

Take off the RADF rear cover.

Page 6-3).

RADF rear cover

(4)

Connect the download jig with the jig connector (CN14) on the RADF control PC board.

Connector

(5)

Turn ON the power while [0] button and [8] button are pressed simultaneously.
Updating starts automatically and the LED on the download jig lights.

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(6)

After the update is completed properly, the LED on the download jig blinks. The LED starts
blinking in approx. 15 sec. since the update starts. It is assumed that the update is failed if it does
not start blinking even though 1 min. has passed. In this case, turn OFF the power and check
the following items. Then, clear the problem and restart updating from the beginning.
• Is the download jig connected properly?
• Is the ROM installed to the download jig properly?
• Is the updating data written on the ROM of the download jig properly?
• Do the download jig and the equipment operate properly?

(7)

Turn OFF the power, remove the download jig and install the RADF rear cover.

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Finisher firmware (MJ-1023/1024) and saddle stitcher firmware (MJ-1024 only) are written on the
finisher ROM. These two kinds of firmware can be updated individually by installing the download jig
to the finisher control PC board.
Tip:
The following updates are needed according to the finisher model.
• MJ-1023 (Console type):
Only the update of “Finisher firmware” is needed.
• MJ-1024 (Console type with the saddle stitcher):
Two kinds of update “Finisher firmware” and “Saddle stitcher firmware” are needed.
(1)

Install the ROM to the download jig.
Make sure the direction is correct (

(2)

Turn OFF the power of the equipment.

(3)

Take off the finisher rear cover.

Page 6-3).

Finisher rear cover

Finisher rear cover

[MJ-1023]

[MJ-1024]

* Connect the finisher interface cable with the equipment after removing the finisher rear cover.
(4)

Connect the download jig with the jig connector on the finisher control PC board.

Connector

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(5)

Change the setting of the DIP switch on the finisher contorol PC board.
Change the setting of the DIP switch as follows according to the firmware to be updated.
Note:
Record the current settings of the DIP switch before changing them. After the updating is
completed, return the DIP switch to the status as record.


Change all the setting of the DIP switch (1-8) to OFF.

Change the setting of the DIP switch 1-6 to OFF and 7-8 to ON.
(6)

Turn ON the power while [0] button and [8] button are pressed simultaneously.
Updating starts automatically and the LED on the download jig lights.
Tip:
The processing status can be confirmed by the lighting of the LED (LED 101-103) on the finisher
control board.

Processing status
0% or above
15% or above
30% or above
45% or above
60% or above
75% or above
90% or above

November 2003 © TOSHIBA TEC

LED103
OFF
OFF
OFF
ON
ON
ON
ON

6 - 29

LED
LED102
OFF
ON
ON
OFF
OFF
ON
ON

LED101
ON
OFF
ON
OFF
ON
OFF
ON

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(7)

After the update is completed properly, the LED on the download jig blinks slowly (at interval of
0.8 sec). The LED starts blinking in approx. 30 sec. (finisher section) or 2 min. 30 sec. (saddle
stitcher section) since the update starts. It is assumed that the update is failed if it does not start
blinking even though 1 min. has passed (finisher section) or 3 min. (saddle stitcher section), or
LED flashes fast (at interval of 0.1 sec.). In this case, turn OFF the power and check the following
items. Then, clear the problem and restart updating from the beginning.
• Is the download jig connected properly?
• Is the ROM installed to the download jig properly?
• Is the updating data written on the ROM of the download jig properly?
• Do the download jig and the equipment operate properly?
• Is the DIP switch on the finisher control PC board set properly according to the download
section (finisher or saddle stitcher)?

(8)

Turn OFF the power, remove the download jig and return the DIP switch to the status before updating.

(9)

Install the finisher rear cover.

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Important:
• Before updating the FAX ROM, make sure to print out the current Function list for maintenance,
Function list (ADMIN), Phone book number information and Group number information. In case the
updating is failed and the registered information of the users is lost for some reason, re-register the
user information referring to the lists and recover it.
• Confirm the following items before turning OFF the power of the equipment. Turning OFF the power
may clear the data below.
• Confirm that the “MEMORY RX” LED is OFF and there are no memory reception data.
• Print the “Mailbox/Relay box report” and then confirm that there are no F code data.
• Press the [JOB STATUS] button to display the screen and then confirm that there are no memory
transmission data.
(1)

Install the ROM to the download jig.
Make sure the direction is correct (

(2)

Turn OFF the power of the equipment.

(3)

Take off the connector cover.

Page 6-3).

Connector cover

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(4)

Remove the cover plate.

Cover plate

(5)

Connect the download jig with the jig connector (CN602) on the FAX board.

Connector

(6)

Turn ON the power while [0] button and [8] button are pressed simultaneously.
Updating starts automatically and the LED on the download jig lights.

(7)

After the update is completed properly, the LED on the download jig blinks. The LED starts
blinking in approx. 30 sec. since the update starts. It is assumed that the update is failed if it does
not start blinking even though 1 min. has passed. In this case, turn OFF the power and check
the blinking items. Then, clear the problem and restart updating from the beginning.
• Is the download jig connected properly?
• Is the ROM installed to the download jig properly?
• Is the updating data written on the ROM of the download jig properly?
• Do the download jig and the equipment operate properly?

(8)

Turn OFF the power, remove the download jig and install the cover plate and the connector cover.

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(9)

In the FAX Clearing Mode, perform the “FAX Set Up”.
a. Confirm the destination setting is correct in the Setting Mode (08).
08-201: Destination setting of the equipment
08-701: Destination setting of the FAX machine
b. Turn ON the power while [1] button and [*] button are pressed simultaneously.
c. Key in “100”.
d. Press the [START] button.
Note:
If the equipment does not work properly after the operation (9), follow the procedure below and
then perform the “Clearing the image data” in the FAX Clearing Mode to erase the image data in
the memory.
a. Confirm the destination setting is correct in the Setting Mode (08).
08-201: Destination setting of the equipment
08-701: Destination setting of the FAX machine
b. Turn ON the power while [1] button and [*] button are pressed simultaneously.
c. Key in “102”.
d. Press the [START] button.

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(b) Confirmation of the updated data
After the updating is completed, check each data version in Setting Mode (08) to confirm that the
data was overwritten properly.

08-903: Engine ROM version

08-905: Scanner ROM version

08-907: RADF ROM version

08-908: Finisher ROM version

08-915: FAX ROM version

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6.2 Firmware Updating with FSMS (Field Service Manager)
In this equipment, it is feasible to update the downloaded firmware from the PC connected with the
equipment by using the utility software ”FSMS (Field Service Manager)”. Firmware can be also downloaded through USB, in addition to an existing serial transfer through RS-232C.
This chapter explains only the firmware downloading method with FSMS. Refer to the Field Service
Manager Operator’s Manual for the details about installation method and functions of FSMS.

OS:
Windows 98
Windows Me
Windows NT4.0
Windows 2000
Windows XP

Connecting cable:
USB cable or
RS-232C cable

PC:
IBM PC/AT or compatible machine
(USB port or RS-232C port is needed)

Important:
• Updating with USB connection is more recommended since the data transfer speed is lower and it
takes more time to update in the serial connection with RS-232C cable.
Example: Updating time for system ROM (sysfirm.tz : Approx. 8 MB)
RS-232C connection: Approx. 1 hour and 20 minutes
USB connection:
Approx. 10 minutes
* The updating time noted above is a reference. It may vary depending on the performance
of the PC used.
• Updating through USB is not feasible for Windows NT4.0 since this operating system does not support
USB. When this system is used, update in the serial connection with RS-232C cable.
• When updating through USB (using FSMS), a printer driver needs to be installed in the PC in advance.
Refer to the Printing Guide about the installation method of the printer driver.

•
•
•
•
•

The official name of Windows 98 is Microsoft Windows 98 Operating System.
The official name of Windows Me is Microsoft Windows Millennium Edition Operating System.
The official name of Windows 2000 is Microsoft Windows 2000 Operating System.
The official name of Windows XP is Microsoft Windows XP Operating System.
Microsoft, Windows and the brand names and product names of other Microsoft products are trademarks or
registered trademarks of US Microsoft Corporation in the US and other countries.
• IBM PC/AT is a registered trademark of US International Business Machines Corporation.
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The types of firmware which can be updated with this method are as follows in the table below.
Firmware

Stored

Data file name
uidata2.tz, uidata3.tz, uidata4.tz, uidata5.tz, uidata6.tz,

Master data

Hard disk

uidata7.tz, webdata1.tz, webdata2.tz, webdata3.tz,
webdata4.tz, webdata5.tz, webdata6.tz, all.tz

System ROM

System control PC board
(SYS board)

Engine ROM

Logic PC board
(LGC board)

Scanner ROM

mfirm.tz

Scanning section control PC board
(SLG board)

NIC ROM

sysfirm.tz, uidataF.tz, uidata0.tz, uidata1.tz

NIC board

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scnfirm.tz
nicfirm.tz

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(a) Update procedure
Important:
• Do not operate the equipment or send a print job to the equipment during the update. This interferes
the updating operation and the firmware may not be written properly.
• Do not turn OFF the power of equipment or PC during the update. The data could be damaged and not
to be continued to function properly.
• When using FSMS, set “1” at FSMS permission code (08-258) in the Setting Mode (08) in advance.
• The data file (tz file format) of each firmware is recommended to save at the local drive in the PC (C
drive, etc.) where FSMS program is installed.
(1)

Connect the equipment and PC with the cable.

USB connector (device)

USB cable

RS-232C connector

[USB connection]

RS-232C cable

[RS-232C connection]

* Connect the cable to the RS-232C connector in RS-232C connection after taking off the
connector cover of the equipment.
* Connect the PC end of the cable to the USB port or RS-232C port on the PC.
(2)

Turn ON the power of the equipment.
Tip:
When updating with FSMS, updating can be performed in any of the normal mode, Adjustment Mode (05) and
Setting Mode (08). To avoid an interruption during the update, using the Setting Mode (08) is recommended.

(3)

Turn ON the power of the PC.

(4)

Activate FSMS.
Select “TOSHIBA FSMS” starting with the Start menu.

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e-STUDIO3511/4511 FIRMWARE UPDATING

(5)

Enter the login password and click the [OK] button.

* Set the login password at the installation of FSMS.
(6)

Click the [F/W Download] button.

(7)

Select the model name of the equipment to be updated from the drop-down menu and click the
[OK] button.

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(8)

Click the [OFFLINE] button.

(9)

Select the transmit media and click the [OK] button.

In case of RS-232C connection: Select “Serial”
In case of USB connection:
Select “USB”
* The connection status between the printer driver installed in the PC and the equipment to be
connected is displayed only when “USB” is selected. Select the equipment to be updated and
click the [Activate FSMS] button.

Tip:
The content of ”Status” display can be renewed to the latest status by clicking the [Refresh] button. When the
status is displayed as “Disconnected” because the start up of the equipment is delayed, the status can be
renewed to “Connected” by clicking this.
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(10) Check the firmware to be updated and click the [OK] button.

Tip:
The relation between the types of firmware to be updated and items to check is as follows in the table below.
Item

Firmware

Program
UI Data
Common UI Data

System ROM

1st Language UI Data
MROM

Data file name to update
sysfirm.tz
uidataF.tz
uidata0.tz
uidata1.tz

Engine ROM

mfirm.tz

Scan ROM

Scanner ROM

scnfirm.tz

NIC ROM

NIC ROM

nicfirm.tz
uidata2.tz, uidata3.tz, uidata4.tz, uidata5.tz, uidata6.tz,

Generic

Master data

uidata7.tz, webdata1.tz, webdata2.tz, webdata3.tz,
webdata4.tz, webdata5.tz, webdata6.tz, all.tz

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(11) Select the data file to be updated and click the [OK] button.
There are two data filing methods: Selecting the multiple data files in a batch (select the folder
where the files are saved) and selecting each data file individually.
• Selecting the multiple data files in a batch
a. Select “Download File Folder”.
b. Click the [Browse] button and select the folder where the files are saved.

• Selecting each data file individually
a. Select “File Name Conversion”.
b. Click the [Browse] button of each data and select the file. When “Generic Driver” is used,
check the checkbox of the file to be selected.

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Tip:
When selecting the multiple files in a batch, the name of the unselected data file (not saved in the folder) may
be displayed. In this case, click the [OK] button and then the update of all files except the displayed file starts.

(12) The selected data is transmitted to the equipment.
The data file name being transmitted and transmission condition are displayed at the bottom.

Tip:
During transmission, the message “WAIT” or “NOW SERVICING” is displayed on the LCD screen of the equipment. In this case, all the button operations are locked.

(13) When the data transmission is completed, the following screen is displayed. Then click the [OK]
button.

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(14) The equipment restarts automatically and the items to be updated and processing status are
displayed on the LCD screen.

(15) “Update Completed!!” is displayed at the bottom of the LCD screen after the updating is completed properly.

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“Update Failed!!” is displayed at the bottom of the LCD screen when the updating is not completed properly. Turn OFF the power, and then check the following items. After confirming and
clearing the problems, restart updating from the beginning.
• Are the equipment and PC properly connected?
• Is the selected data file proper?
• Do the cable, equipment and PC operate properly?
• Are FSMS and printer driver properly installed?

* When the updating of the NIC firmware is failed, an error message is displayed as the figure
below. Turn OFF the power and then check the above-mentioned items. After confirming them,
select only ”NIC ROM” (6. NIC Firmware Update) and restart updating from the beginning. This
may complete the updating properly.

NIC error message

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If the updating of the NIC firmware is still failed, check the prescription corresponding to the error
message. After confirming and clearing the problem, restart updating from the beginning.
NIC Error Message
NIC UPDATE FAILED 1

Error Contents
NIC initialization time-out

NIC UPDATE FAILED 2

ATA driver initialization error

NIC UPDATE FAILED 3

HDD partition mount error

NIC UPDATE FAILED 4
NIC UPDATE FAILED 5

NIC setting information
backup error
NIC firmware transfer error

NIC UPDATE FAILED 6

NIC firmware writing error

NIC UPDATE FAILED 7

NIC status time-out

Prescription
The IP address may not be assigned
correctly.
• Is the IP address assigned correctly?
• Does the IP address conflict with the
other system?
If the error still occurs, replace the NIC
board because it may be destroyed.
The HDD cable may be disconnected.
• Is the HDD cable connected correctly?
If the HDD cable is connected correctly,
replace the SYS board because it may be
destroyed.
Replace the HDD because it may be
destroyed.
Replace the HDD because it may be
destroyed.
Replace the NIC board because it may be
destroyed.
Replace the NIC board because it may be
destroyed.
Replace the NIC board because it may be
destroyed.

Notes:

If the updating of the NIC firmware is not completed properly, wait 5 minutes or more from the
beginning of the updating before turning OFF the power, and then restart updating from the
beginning. If you turn OFF the power within 5 minutes, HDD may be destroyed.
(16) Turn OFF the power of the equipment.
(17) Perform the initialization of the updating data (NVRAM updating).
a. Turn ON the power while [0] button and [8] button are pressed simultaneously.
b. Key in “947”, and then press the [START] button.
c. Press the [INITIALIZE] button.

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(b) Confirmation of the updated data
After the updating is completed, check each data version in the Setting Mode (08) to confirm that
the data was overwritten properly.

08-925: Version of UI data language 2 in HDD
08-926: Version of UI data language 3 in HDD
08-927: Version of UI data language 4 in HDD
08-928: Version of UI data language 5 in HDD
08-929: Version of UI data language 6 in HDD
08-931: Version of UI data language 7 in HDD
08-933: HDD data unit version
08-934: Version of Web UI data language 1 in HDD
08-935: Version of Web UI data language 2 in HDD
08-936: Version of Web UI data language 3 in HDD
08-937: Version of Web UI data language 4 in HDD
08-938: Version of Web UI data language 5 in HDD
08-939: Version of Web UI data language 6 in HDD

08-900: System ROM version
08-922: UI data fixed section version
08-923: UI data common section version
08-924: Version of UI data language 1 in HDD
08-930: Version of UI data in FROM displayed at power ON

08-903: Engine ROM version

08-905: Scanner ROM version

08-916: NIC ROM version

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6.3 Firmware Updating with USB Storage Device
In this equipment, it is feasible to update the firmware by connecting the USB storage device on which
the firmware data is written to the USB connector mounted on the system control PC board and turning
ON the power.
The type of firmware to be updated can be selected on the LCD screen in this method. This allows to
update only the necessary firmware individually or to update all firmware in a batch.
The type of firmware which can be updated with this method are as follows in the table below. Also, the
data file of each firmware can be used commonly in the updating methods with USB storage device and
Download jig.
Firmware

Stored

Data file name
1, 2, 3 ... n
* The file name should be consecutive numbers from 1

Master data

Hard disk

to “n” without file extension. The capacity of each file
is approx. 8 MB. However, the file capacity of “n” (last
number) may be less than 8 MB.

System ROM
Engine ROM
Scanner ROM
NIC ROM

System control PC board
(SYS board)

sysfirm.bin, ROM.bin

Logic PC board
(LGC board)
Scanning section control PC board

ROM.bin

(SLG board)
NIC board

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Important:
• The following USB storage devices are recommended for updating.
• MELCO
ClipDrive (RUF-C128M)
• Lexar Media JumpDrive (RD128-231)
• Iomega
Mini USB Drive (Mini 128MB USB Drive)
• Only the USB storage device which meets the following conditions should be used for updating. Be
careful since updating with any device other than the above is never guaranteed.
• A combination USB storage device with a flash memory (to be connected directly to the USB port)
and its capacity is 64 MB or more
• A USB storage device which is complied with the following standards regulated by USB-IF (USB
Implementers Forum)
Class number:
8 (=08h) (Mass-storage class)
Sub-class number: 6 (=06h) (SCSI transfer command set)
Protocol number: 80 (=50h) (Bulk-Only)
* Most common USB storage devices are complied with the specification above and can be used
for updating. However, the operation in this equipment is not always guaranteed since the most
of these devices are developed based on the use in PC environment (Windows or Macintosh).
Therefore, confirm thoroughly that the device is operational in this equipment when purchasing
the device.
• The USB storage device complied with USB1.1 and USB2.0 can be used for updating. However, the
update is performed in the speed of USB1.1 when the device complied with USB2.0 is used.
• Do not update the firmware by any storage device other than a flash memory (such as a USB connection
type memory card reader, CD/DVD drive or hard disk) since it is never guaranteed.

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(a) Update procedure
Important:
• The file system of USB storage device should be formatted in FAT format. Be careful since the devices
formatted in FAT32 or NTFS format will not be operated. The file system can be confirmed on the
properties in applications such as Explorer of Windows.
• Do not turn OFF the power during the update. The data could be damaged and not to be operated
properly.
(1)

Connect the USB storage device to the PC and write the data file.
• Confirm the data file name before writing (
Page 6-44).
• The file system of USB storage device should be formatted in FAT format.
• Windows 95 and NT do not support USB. Be careful since the data can not be written on the
devices in the PCs with these operating systems.

(2)

Turn OFF the power of equipment.

(3)

Take off the cover plate.

Cover plate

(4)

Connect the USB storage device to the USB connector (host) on the SYS board.

USB storage device

USB connector (host)

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e-STUDIO3511/4511 FIRMWARE UPDATING

(5)

Turn ON the power while [4] button and [9] button are pressed simultaneously.
The screen for selecting the items to be updated is displayed after 3 minutes. “*” is displayed
next to the items to be updated. (All items other than "0. OS Update" are selected in the default
settings.)

Note:
The display of items on this screen varies depending on the types of data written on the USB
storage device. Each item is displayed only when each data file is written on the USB storage
device in the following conditions.
Item

Condition

0. OS Update

ROM.bin is written.

1. HDD Update

All master data files (1, 2, 3 ... n) are written.

2. UI Data Update

ROM.bin is written.

3. System Firmware Update

sysfirm.bin and ROM.bin are written.

4. NIC Firmware Update

ROM.bin is written.

5. Scanner Firmware Update

ROM.bin is written.

6. Machine Firmware Update

ROM.bin is written.

If the USB storage device is not recognized properly, the following message is displayed. In this
case, turn OFF the power of the equipment and connect the device properly. Then repeat the
procedure from (5).

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(6)

Select the item with the digital keys.
“*” is displayed next to the selected item. Display or delete the “*” by pressing the number of the
item. All items are selected in the default settings.
• Select all items to update the firmware of the equipment in a batch.
• Select items as follows to update individually.

Select “1. HDD Update” only.

Select “2. UI Data Update” and “3. System Firmware Update”.

Select “6. Machine Firmware Update” only.

Select “5. Scanner Firmware Update” only.

Select “4. NIC Firmware Update” only.
Example: Updating the master data and system ROM
(Updating the master data and system ROM is taken as an example and explained.)

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(7)

Press the [START] button.
Updating starts and the processing status is displayed on the LCD screen. When the multiple
items are selected, updating starts in order of item number.

(8)

“Update Completed.” is displayed at the bottom of the LCD screen after the updating is
completed properly.

Tip:
Updating can be continued with another USB storage device on which the firmware data is written in the following procedure when the updating is completed.
a. Confirm the message “Please Connect Next Storage Key. Push ‘START’ Button!!” is displayed at the bottom
of the LCD screen.
b. Replace the USB storage device while the power is left ON.
c. Press the [START] button.
d. The screen for selecting the items to be updated is displayed. Continue the updating from procedure (6).
However, the items already updated are not displayed on the screen.

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“Update Failed.” is displayed at the bottom of the LCD screen when the updating is not
completed properly. Turn OFF the power, and then check the following items. After confirming
and clearing the problems, restart updating from the beginning.
• Does the USB storage device meet the conditions to be used for updating (
Page 6-45)?
• Is the data file written properly on the USB storage device?
• Is the USB storage device installed properly?
• Do the USB storage device and equipment operate properly?

* When the updating of the NIC firmware is failed, an error message is displayed as the figure
below. Turn OFF the power and then check the above-mentioned items. After confirming them,
select only “4. NIC Firmware Update” and restart updating from the beginning. This may
complete the updating properly.

NIC error message

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If the updating of the NIC firmware is still failed, check the prescription corresponding to the error
message. After confirming and clearing the problem, restart updating from the beginning.
NIC Error Message
NIC UPDATE FAILED 1

Error Contents
NIC initialization time-out

NIC UPDATE FAILED 2

ATA driver initialization error

NIC UPDATE FAILED 3

HDD partition mount error

NIC UPDATE FAILED 4
NIC UPDATE FAILED 5

NIC setting information
backup error
NIC firmware transfer error

NIC UPDATE FAILED 6

NIC firmware writing error

NIC UPDATE FAILED 7

NIC status time-out

Prescription
The IP address may not be assigned
correctly.
• Is the IP address assigned correctly?
• Does the IP address conflict with the
other system?
If the error still occurs, replace the NIC
board because it may be destroyed.
The HDD cable may be disconnected.
• Is the HDD cable connected correctly?
If the HDD cable is connected correctly,
replace the SYS board because it may be
destroyed.
Replace the HDD because it may be
destroyed.
Replace the HDD because it may be
destroyed.
Replace the NIC board because it may be
destroyed.
Replace the NIC board because it may be
destroyed.
Replace the NIC board because it may be
destroyed.

Notes:

If the updating of the NIC firmware is not completed properly, wait 5 minutes or more from the
beginning of the updating before turning OFF the power, and then restart updating from the
beginning. If you turn OFF the power within 5 minutes, HDD may be destroyed.
(9) Turn OFF the power, remove the USB storage device and install the connector cover.
(10) Perform the initialization of the updating data (NVRAM updating).
a. Turn ON the power while [0] button and [8] button are pressed simultaneously.
b. Key in “947”, and then press the [START] button.
c. Press the [INITIALIZE] button.

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(b) Confirmation of the updated data
After the updating is completed, check each data version in the Setting Mode (08) to confirm that
the data was overwritten properly.

08-924: Version of UI data language 1 in HDD
08-925: Version of UI data language 2 in HDD
08-926: Version of UI data language 3 in HDD
08-927: Version of UI data language 4 in HDD
08-928: Version of UI data language 5 in HDD
08-929: Version of UI data language 6 in HDD
08-931: Version of UI data language 7 in HDD
08-933: HDD unit data version
08-934: Version of Web UI data language 1 in HDD
08-935: Version of Web UI data language 2 in HDD
08-936: Version of Web UI data language 3 in HDD
08-937: Version of Web UI data language 4 in HDD
08-938: Version of Web UI data language 5 in HDD
08-939: Version of Web UI data language 6 in HDD

08-900: System ROM version
08-922: UI data fixed section version
08-923: UI data common section version
08-930: Version of UI data in FROM displayed at power ON

08-903: Engine ROM version

08-905: Scanner ROM version

08-916: NIC ROM version

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e-STUDIO3511/4511 FIRMWARE UPDATING

(c) Display during the update
The processing status is displayed as follows on the LCD screen during the update.
(As an example, the display for updating the system ROM is explained below.)

Turn ON the power while [4] button and [9] button are pressed simultaneously.
The initial screen is displayed and the recognition
of the USB storage device connected to the
equipment is started.

When the device is recognized properly after 3
minutes, the screen for selecting items is
displayed.

Press the [START] button after selecting the item
to be updated. The device check starts.

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When the device check completes, copying the
data to the HDD starts.

File name of master data

Total files

Copied

When all files have been copied, the backup of
RIP font starts.

When the backup of RIP font is completed, the
following screen is displayed. Updating the master
data is completed.

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e-STUDIO3511/4511 FIRMWARE UPDATING

Updating the system ROM starts subsequently.
The device check starts.

When the device check completes, copying the
data to the ROM of the equipment starts.

When copying the data completes, copying the
other data are implemented repeatedly.

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When copying all the data complete, the update
completes with the following screen.

* If the USB storage device is not recognized properly, the following message is displayed and the
update is interrupted.

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* If an error occurs, the following error message is displayed and the update is interrupted.

Error message

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 Assist Mode
This equipment has the Assist Mode to enable the following functions.
(1) NVRAM flag clearing (“Clear NvRAM flags.”)
Even if the firmware downloading has been completed normally, the Recovery Mode may
accidentally start up when the power is turned ON again. In this case, clear the NVRAM flags used
in the download process with this function.
(Normally, the flags are automatically cleared in the download process.)
Also in the case the Recovery Mode accidentally starts up after the replacement of NVRAM on the
SYS board, the flags are cleared with this function.
(2) Data storage partition formatting (“Format UID rom PRF PR2 SMS Partition.”)
When a defection occurs on the UI data, etc. which are stored in the HDD, the partition with the
stored UI data, etc. is formatted with this function.
(Do not use this function since it is not normally necessary.)
(3) HDD partition creation (“All Partition delete and create UID rom PRF PR2 SMS Partition.”)
When the HDD is replaced or UI data, etc. are downloaded using the FSMS or USB storage, it is
necessary to format a partition in the HDD before downloading. In this case, the partition is
created in the HDD with this function.
Notes:
1. When downloading with a download jig, it is not necessary to format a partition in advance.
2. Perform the HDD partition formatting only when a new HDD and scrambler board are installed
since all data in the current HDD are erased by this operation.

Operating Procedure of Assist Mode
(1)

Turn ON the power while [3] button and [CLEAR] button are pressed simultaneously.
• The following screen is displayed.

(2)

Select the item with the digital keys and press the [START] button.

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7. POWER SUPPLY UNIT
7.1 Output Channel
The followings are four output channels which are not linked with the door switch.
(1) +3.3V
+3.3VA
: CN464
Pins 13, 14, 15 and 16
Output to the SYS board
+3.3VB
: CN464
Pins 19 and 20
Output to the SYS board
+3.3VB
: CN466
Pin 3
Output to the LGC board
+3.3VB
: CN467
Pins 17 and 18
Output to the SLG board
(2) +5.1V
+5.1VA
: CN464
Pins 24 and 26
Output to the SYS board
+5.1VB
: CN464
Pin 25
Output to the SYS board
+5.1VB
: CN466
Pin 1
Output to the LGC board, CCL board (via LGC board), PFP/LCF (via LGC
board), Bridge unit (via LGC board)
+5.1VB
: CN467
Pins 5 and 6
Output to the RADF
+5.1VB
: CN467
Pins 21 and 22
Output to the SLG board
+5.1VB
: CN468
Pin 1
Output to the finisher
+5.1VB
: CN469
Pin 5
Output to the FIL board or FUS board
(3) +12V
+12VA
: CN464
Pin 7
Output to the SYS board
+12VB
: CN464
Pin 5
Output to the SYS board
+12VB
: CN466
Pin 16 (*NAD/SAD/TWD models only)
Output to the LGC board
(4) -12V
-12VA
: CN464
Pin 9
Output to the SYS board
-12VB
: CN464
Pin 3
Output to the SYS board

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e-STUDIO3511/4511 POWER SUPPLY UNIT

The followings are two output channels which are linked with the door switch.
(1) +5.1V
+5.1VD
: CN466
Pins 11 and 12
Output to the LGC board
(2) +24V
+24VD1
: CN465
Pins 1 and 2
Output to the LGC board, CCL board (via LGC board), Bridge unit (via LGC
board)
+24VD1
: CN469
Pins 1 and 2
Output to the PFP/LCF
+24VD1
: CN470
Pin 1
Output to the power supply cooling fan
+24VD2
: CN465
Pins 5 and 6
Output to the DRV board
+24VD3
: CN467
Pins 1 and 2
Output to the RADF
+24VD4
: CN467
Pin 9
Output to the SDV board
+24VD4
: CN467
Pins 11 and 13
Output to the SLG board
+24VD5
: CN468
Pin 3
Output to the finisher
<>
Not linked with the door switch
CN464
For the SYS board
CN466
For the LGC board, FAX board, CCL board (via LGC board), PFP/LCF (via
LGC board), Bridge unit (via LGC board)
CN467
For the SLG board, RADF
CN468
For the finisher
CN469
For the FIL board / FUS board
Linked with the door switch
CN465
For the LGC board, DRV board, CCL board (via LGC board), Bridge unit
(via LGC board)
CN466
For the LGC board
CN467
For the SLG board, SDV board, RADF
CN468
For the finisher
CN469
For the PFP/LCF
CN470
For the power supply cooling fan

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November 2003 © TOSHIBA TEC

7.2 Fuse
When the power supply secondary fuse is blown out, confirm that there is no abnormally with each part
using the following table.
Voltage
+24VD1

+24VD2

+24VD3
+24VD4

+24VD5

Board/Unit
LGC

Part
Fuse type
Polygonal motor
F3:8A (Semi time-lag)
Tray-up motor
ADU motor
Main motor
Developer motor
Transport motor
Drum cleaner brush motor
Transfer belt cleaner auger motor
Toner motor
Laser unit cooling fan
2nd transfer roller contact clutch
Bypass feed clutch
Registration clutch
Upper transport clutch (high speed)
Upper transport clutch (low speed)
Lower transport clutch (high speed)
Lower transport clutch (low speed)
Upper drawer feed clutch
Lower drawer feed clutch
ADU clutch
Color developer toner supply clutch
Color developer drive clutch
Black developer drive clutch
Black developer lifting clutch
Transfer belt cleaner contact clutch
Bypass pickup solenoid
Image quality sensor shutter solenoid
Color auto-toner sensor shutter solenoid
Discharge LED
Key copy counter / Copy key card
CCL
Carge cleaner motor
Power supply Power supply cooling fan
PFP/LCF
Bridge unit
DRV
Revolver motor
F4:5A (Semi time-lag)
Exit motor
IH control board cooling fan
Ozone exhaust fan
Internal cooling fan
RADF
F5:4A (Semi time-lag)
SLG
Exposure lamp (lamp inverter)
F6:4A (Semi time-lag)
CCD drive circuit (CCD board)
SLG board cooling fan
Scanner unit cooling fan
SDV
Scan motor
Finisher
F7:5A (Semi time-lag)

November 2003 © TOSHIBA TEC

7-3
04/05

e-STUDIO3511/4511 POWER SUPPLY UNIT

Neutral

Live

Breaker

Noise
filter

e-STUDIO3511/4511 POWER SUPPLY UNIT

7-4

FUS board

FIL board

Main switch

*ASD/AUD/CND models: Standard
*MJD model: Option

AC IN

*NAD/SAD/TWD models: Standard

AC MAIN

AC DOOR

Door switch
CN460
CN460

F2

Switching
power supply

F1

IH

Noise
filter

Noise
filter

Reg.

Reg.

F7

F6

F5

F4

F3

Power supply cooling fan

+24VD1 CN470

CN464
CN464
CN468
CN469

+5.1VA
+5.1VB
+5.1VB
+5.1VB

SLG board, RADF
SYS board

+5.1VB CN467
CN464
CN464
CN464
CN466
CN464

+12VA
-12VA
+12VB
+12VB
-12VB

SYS board

LGC board

SYS board

SYS board

LGC board, CCL board (via LGC board),
PFP/LCF (via LGC board),
Bridge unit (via LGC board)

SYS board
SYS board
Finisher
FIL board or FUS board

SYS board
SYS board
LGC board
SLG board

LGC board

Finisher

SLG board, SDV board

RADF

+5.1VB CN466

ICP1

CN464
CN464
CN466
CN467

+3.3VA
+3.3VB
+3.3VB
+3.3VB

+5.1VD CN466

+24VD5 CN468

+24VD4 CN467

+24VD3 CN467

DRV board

PFP/LCF

+24VD1 CN469

+24VD2 CN465

LGC board, CCL board (via LGC board),
Bridge unit (via LGC board)

+24VD1 CN465

7.3 Configuration of Power Supply Unit

November 2003 © TOSHIBA TEC

8. REMOTE SERVICE
There are following functions as Remote Service.
(1)

Auto Supply Order
Automatically orders the toner and used toner container by FAX or E-mail.

(2)

Service Notification
Notifies the status of the equipment to the service technician by E-mail or FAX.

8.1 Auto Supply Order
8.1.1 Outline
Automatically orders the toner and used toner container.
(1)

Placing an Order
There are two ways to place an order.

(1-1) FAX
Installation of the FAX board is required.
If the FAX board has not been installed, it is regarded as OFF setting.
(1-2) E-mail (E-mail body + TIFF image)
(2)

Order Intervals
When the toner empty occurs, the number of occurrences is counted. And when it reaches the
specified number for CONDITION, the order is placed automatically.
With regard to the used toner container, it is done according to the number of the used toner
container full detection.
The number of the CONDITION can be set respectively for the toner and used toner container.

(3)

If Order Failure Occurs
If some problems occur and the order cannot be placed after registering an order as a job, refer to
the standard countermeasure for the FAX/E-mail transmission failure.

November 2003 © TOSHIBA TEC

8-1
05/05

e-STUDIO3511/4511 REMOTE SERVICE

8.1.2 Setting Item
To enable Auto Supply Order, the following settings are required.
Note: When selecting E-mail to place an order, it is required that sending and receiving E-mails are
available. Confirm the details to the administrator.
(1)

Self-diagnosis (08) Setting
As the default setting, the Auto Supply Order setting screen is not displayed on the touch panel.
To display it, switching the Valid/Invalid setting (08-765) is required.
0: Valid (FAX/Internet FAX)
1: Valid (FAX/Internet FAX/HTTP)*
2: Invalid (Default)

7

When changing the setting value from "2" (default) to "0", the Auto Supply Order setting screen is
displayed. (* HTTP has not been supported yet.)
(2)

Touch Panel Setting
Each item is set from the Auto Supply Order screen on the touch panel.
Entering the password and customer information is required because the setting is made from the
ADMIN screen. Setting it with the administrator is a must.

(2-1) Basic setting
[ADMIN] > [SERVICE] > [SUPPLY ORDER SETUP] > [ORDER INFORMATION]
AUTO SUPPLY ORDER

Ordered by: [FAX], [MAIL], [HTTP] (*1)

FAX NUMBER

FAX number of supplier

(*2)

E-MAIL

E-mail address of supplier

(*3)

CUSTOMER

Customer information

NAME
TEL NUMBER
E-MAIL
ADDRESS
SUPPLIER

Supplier information

NAME
ADDRESS
SERVICE TECNICIAN

Service technician information

NUMBER
NAME
TEL NUMBER
E-MAIL
*1 HTTP has not been supported yet.
*2 Even when "FAX" is selected, the order is not placed without entering the FAX number.
*3 Even when "MAIL" is selected, the order is not placed without entering the E-mail address.
e-STUDIO3511/4511 REMOTE SERVICE

8-2
04/05

November 2003 © TOSHIBA TEC

(2-2) Detailed setting for the order
[ADMIN] > [SERVICE] > [SUPPLY ORDER SETUP] > [TONER ORDERING]
***** TONER ORDER

Order information (TONER /USED TONER CONTAINER)

PART NUMBER

Part number to be ordered

CONDITIOIN

The number of conditions

QUANTITY

The quantity to be ordered

AUTO ORDER

ON/OFF setting of order for each part

(*1)

*1 The order is placed when the number of replacement reaches the number specified for the CONDITION.

(2-3) FAX number of this equipment (common information)
[ADMIN] > [FAX] > [TERMINAL ID]
ID NAME

ID name of this equipment

FAX NUMBER

FAX number of this equipment

(2-4) E-mail information of this equipment (common information)
[ADMIN] > [E-MAIL]
FROM ADDRESS

E-mail address of this equipment

FROM NAME

E-mail username of this equipment

(*1)

*1 When sending an E-mail, validity of the address is checked. If the address is invalid, it is not sent.
(3)

Output of setting list of the Auto Supply Order Keying in the following buttons and keys prints the
setting list.
[USER FUNCTIONS] [USER] [LISTS] [*] [#] [*] [*] [3] [8] [START]

November 2003 © TOSHIBA TEC

8-3

e-STUDIO3511/4511 REMOTE SERVICE

8.1.3 Setting procedure
(1)

Start up the self-diagnosis setting mode 08-765, and then change the setting value to "0".

(2)

Turn the power OFF, and then ON.

(3)

Press the [USER FUNCTIONS] button to enter the user function screen.

(4)

Press the [ADMIN] button.
- When the Administrator Password has been set, ADMINISTRATOR PASSWORD screen is
displayed.

7

(5)

Press the [PASSWORD] button and the screen is switched to a full keyboard. Then key in the
Administrator Password and press the [ENTER] button.
* Confirm the password to the administrator.

(6)

Press the [SERVICE] button in the ADMIN screen.

e-STUDIO3511/4511 REMOTE SERVICE

8-4
05/05

November 2003 © TOSHIBA TEC

(7)

The SERVICE screen is displayed.

(8)

Press the [SUPPLY ORDER SETUP] button.

(9)

Press the [ORDER INFORMATION] button.

(10) The ORDER INFORMATION screen is displayed.

November 2003 © TOSHIBA TEC

8-5

e-STUDIO3511/4511 REMOTE SERVICE

(11) Press the buttons on the screen of ORDER INFORMATION to set the required item.
[FAX]/[MAIL] /[OFF] -- Select the [FAX] or the [MAIL] button for the transmitting way of order.
(HTTP has not been supported yet.)
[OFF]: Turn off the AUTO SUPPLY ORDER function.
[FAX NUMBER] ------- Input the FAX number of supplier.
(To transmit by FAX, the order cannot be placed automatically if you do not
input the number.)
[E-MAIL] ----------------- Input the E-mail address of supplier.
(To transmit by E-mail, the order cannot be placed automatically if you do
not input the address.)

7

(12) Press the [NEXT] button.
(Press the [ENTER] button to register, and then the screen returns to the (7) SERVICE screen.
Press the [CANCEL] button to cancel this register, and then the screen returns to the (7) SERVICE
screen.)
(13) The CUSTOMER/SUPPLIER screen is displayed.

(14) Press the buttons of the screen of CUSTOMER/SUPPLIER to set the required item.
CUSTOMER
[NAME] ------------- Input the name of customer.
[TEL NUMBER] --- Input the telephone number of customer.
[E-MAIL] ------------ Input the E-mail address of customer.
[ADDRESS] ------- Input the address of customer.
SUPPLIER
[NAME] ------------- Input the name of supplier.
[ADDRESS] ------- Input the address of supplier.

e-STUDIO3511/4511 REMOTE SERVICE

8-6

November 2003 © TOSHIBA TEC

(15) Press the [NEXT] button.
(16) The SERVICE TECHNICIAN/ RESULT PRINTING screen is displayed.

(17) Press a button on the screen of SERVICE TECHNICIAN/ RESULT PRINTING to set the required
item.
SERVICE TECHNICIAN
[NUMBER] --------- Input the number of SERVICE TECHNICIAN.
[NAME] ------------- Input the name of SERVICE TECHNICIAN.
[TEL NUMBER] --- Input the telephone number of SERVICE TECHNICIAN.
[E-MAIL] ------------ Input the E-mail address of SERVICE TECHNICIAN.
[DESCRIPTION] - Input the remarks if you want to register.
RESULT PRINTING
[OFF] / [ALWAYS] / [ON ERROR]
--- Whichever you press, the result list is printed.
(18) Press the [ENTER] button to register and complete the order information setting.

November 2003 © TOSHIBA TEC

8-7
05/05

e-STUDIO3511/4511 REMOTE SERVICE

(19) The SERVICE screen is returned.

7
(20) Press the [SUPPLY ORDER SETUP] button.

(21) Press the [TONER ORDERING] button.
(22) The TONER ORDERING screen is displayed.

e-STUDIO3511/4511 REMOTE SERVICE

8-8

November 2003 © TOSHIBA TEC

(23) Press the [YELLOW(Y)] button. (Select the part to be ordered.)

(24) Input the order information of TONER.
[PART NUMBER] -- Toner number
[CONDITION] ------- The order is placed when the number of toner empty reaches the number
specified for the CONDITION.
[QUANTITY] --------- Quantity to be ordered
AUTO ORDER
[ON]/[OFF] --- Allows you to select whether each part to be ordered is placed automatically or not.
(25) Press the [ENTER] button to register the setting of toner order.
(26) The TONER ORDERING screen is displayed.

November 2003 © TOSHIBA TEC

8-9

e-STUDIO3511/4511 REMOTE SERVICE

(27) Press the [MAGENTA(M)] / [CYAN(C)] / [BLACK(K)] / [USED TONER CONTAINER] button, and
then input the order information in the same way.

7

(28) Press the [ENTER] button to register the order information.
(29) The screen returns to the TONER ORDERING.
(30) Press the [USER FUNCTION] button to be switched from the ADMIN screen on touch panel and
returned to the BASIC screen, so that the setting of Auto Supply Order is finished.
Note: Auto Supply Order setting is also available from the following setting mode (08).
Items

08 code

Contents

The transmitting way of order
[FAX]/[MAIL] /[OFF]

732

SUPPLIER
[FAX NUMBER]
SUPPLIER
[E-MAIL]
CUSTOMER
[NAME]
CUSTOMER
[TEL NUMBER]
CUSTOMER
[E-MAIL]
CUSTOMER
[ADDRESS]
SUPPLIER
[NAME]
SUPPLIER
[ADDRESS]

733

0: Ordered by FAX
1: Ordered by E-mail
2: Ordered by HTTP
3: OFF
Maximum 32 digits

734

Maximum 192 letters

738

Maximum 50 letters

739

Maximum 32 digits

740

Maximum 192 letters

741

Maximum 100 letters

746

Maximum 50 letters

747

Maximum 100 letters

e-STUDIO3511/4511 REMOTE SERVICE

8 - 10
04/09

November 2003 © TOSHIBA TEC

Items

08 code

Contents

SERVICE TECHNICIAN
[NUMBER]
SERVICE TECHNICIAN
[NAME]
SERVICE TECHNICIAN
[TEL NUMBER]
SERVICE TECHNICIAN
[E-MAIL]
Remarks
[DESCRIPTION]
RESULT PRINTING
[OFF] / [ALWAYS] / [ON ERROR]

742

Maximum 5 digits

743

Maximum 50 letters

744

Maximum 32 digits

745

Maximum 192 letters

748

Maximum 128 letters

764

YELLOW(Y) TONER

755

0: OFF
1: Always
2: ON Error
Maximum 20 digits

757

1-99

756

1-99

752

Maximum 20 digits

754

1-99

753

1-99

749

Maximum 20 digits

751

1-99

750

1-99

758

Maximum 20 digits

760

1-99

759

1-99

761

Maximum 20 digits

763

1-99

762

1-99

[PART NUMBER]
YELLOW(Y) TONER
[CONDITION]
YELLOW(Y) TONER
[QUANTITY]
MAGENTA(M) TONER
[PART NUMBER]
MAGENTA(M) TONER
[CONDITION]
MAGENTA(M) TONER
[QUANTITY]
CYAN(C) TONER
[PART NUMBER]
CYAN(C) TONER
[CONDITION]
CYAN(C) TONER
[QUANTITY]
BLACK(K) TONER
[PART NUMBER]
BLACK(K) TONER
[CONDITION]
BLACK(K) TONER
[QUANTITY]
USED TONER CONTAINER
[PART NUMBER]
USED TONER CONTAINER
[CONDITION]
USED TONER CONTAINER
[QUANTITY]
November 2003 © TOSHIBA TEC

8 - 11

e-STUDIO3511/4511 REMOTE SERVICE

8.1.4 Order Sheet Format
The sample of order sheet is as follows.
(1)

FAX (This format is the same as that of TIFF image attached E-mail.)
*1 Part not to be ordered is not output. (Less space between the lines)
DATE & TIME
CUSTOMER NUMBER
CUSTOMER NAME
CUSTOMER ADDRESS
CUSTOMER TEL NUMBER
CUSTOMER E-MAIL ADDRESS
SERVICE TECHNICIAN TEL NUMBER
SERVICE TECHNICIAN E-MAIL
SUPPLIER NAME
SUPPLIER ADDRESS

7

:99-99-'99 99:99
:XXX
:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
PART NUMBER

TONER CARTRIDGE
CYAN
MAGENTA
YELLOW
BLACK
USED TONER CONTAINER

QUANTITY

: XXXXXXXXXXXX
: XXXXXXXXXXXX
: XXXXXXXXXXXX
: XXXXXXXXXXXX
: XXXXXXXXXXXX

99
99
99
99
99

(*1)

DESCRIPTION AREA ..............................................
.................................................................
DEVICE DESCRIPTION
SERIAL NUMBER
DEVICE FAX NUMBER
DEVICE E-MAIL ADDRESS

PRINT COUNTER
SCAN COUNTER

(2)

TOTAL
999999999
999999999

:XXXXXXXXXXXXXXXXXXXXXXX
:XXXXXXXXXXXXXXXXXXXXXXX
:XXXXXXXXXXXXXXXXXXXXXXX
:XXXXXXXXXXXXXXXXXXXXXXX
BLACK
999999999
999999999

TWIN COLOR
999999999
999999999

FULL COLOR
999999999
999999999

E-MAIL (TIFF image attached with the E-mail is the same format with that of the FAX order sheet.)
SUBJECT: SUPPLY ORDER REQUEST
*1 Part not to be ordered is not output. (Less space between the lines)
Date&Time: '03-09-12 00:17
Customer Number: S01 MachineName: TOSHIBA e-STUDIO4511
SerialNumber: 1234567890
Device FAX Number:
Device Email: aaa@linux.nam1.local
OrderInformation:
YELLOW PartNumber: YELLOW-03 Quantity:17
CounterInformation:
PrintCounter(Small) FullColor: 0 TwinColor: 0 Black: 141
(*1)
PrintCounter(Large) FullColor: 0 TwinColor: 0 Black: 0
ScanCounter FullColor: 0 TwinColor: 0 Black: 7

e-STUDIO3511/4511 REMOTE SERVICE

8 - 12

November 2003 © TOSHIBA TEC

(3)

Result list

DATE & TIME
CUSTOMER NUMBER
CUSTOMER NAME
CUSTOMER ADDRESS
CUSTOMER TEL NUMBER
CUSTOMER E-MAIL ADDRESS
SERVICE TECHNICIAN
TEL NUMBER
SERVICE TECHNICIAN E-MAIL
SUPPLIER NAME
SUPPLIER ADDRESS

ORDER XXXXXXXXX
:99-99-'99 99:99
:XXX
:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
:XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
PART NUMBER

TONER CARTRIDGE
CYAN
MAGENTA
YELLOW
BLACK
USED TONER CONTAINER

: XXXXXXXXXXXX
: XXXXXXXXXXXX
: XXXXXXXXXXXX
: XXXXXXXXXXXX
: XXXXXXXXXXXX

QUANTITY
99
99
99 (*1)
99
99

DESCRIPTION AREA ..............................................
.................................................................
DEVICE DESCRIPTION
SERIAL NUMBER
DEVICE FAX NUMBER
DEVICE E-MAIL ADDRESS

PRINT COUNTER
SCAN COUNTER

TOTAL
999999999
999999999

:XXXXXXXXXXXXXXXXXXXXXXX
:XXXXXXXXXXXXXXXXXXXXXXX
:XXXXXXXXXXXXXXXXXXXXXXX
:XXXXXXXXXXXXXXXXXXXXXXX
BLACK
999999999
999999999

TWIN COLOR
999999999
999999999

FULL COLOR
999999999
999999999

*1 Part not to be ordered is not output. (Less space between the lines)

November 2003 © TOSHIBA TEC

8 - 13

e-STUDIO3511/4511 REMOTE SERVICE

8.2 Service Notification
8.2.1 Outline
This function automatically notifies the status of the equipment to the service technician by E-mail or
FAX. The following three are the items to be notified.
-

Total Counter Transmit
When this function is effective, it notifies each counter information periodically (on the set date and
time every month).

-

Service Call Transmit (E-mail only)
When this function is effective, it notifies the corresponding error code and such at a service call error.

7
-

PM Counter Transmit
When this function is effective, it notifies that the PM timing has come when the present PM count has
reached to its setting value, or the present PM driving count has reached to its setting value.

8.2.2 Setting
Note: When using this function, it is required that sending and receiving E-mails or FAXes are
available. Confirm the details to the administrator.
8.2.2.1 Preparation
The screen to set this function is not displayed at the default setting.
Set this screen to be displayed with the following code (08).
08-774 Setting of notification display
0: Invalid (Default)
1: Valid

e-STUDIO3511/4511 REMOTE SERVICE

8 - 14
05/05

November 2003 © TOSHIBA TEC

8.2.2.2 Setting procedure
1)

Press the [USER FUNCTIONS] button and select the [ADMIN] button. Then enter the password
and press the [ENTER] button.
• Confirm the password to the administrator.

2)

Press the [SERVICE] button.

3)

Press the [SERVICE NOTIFICATION] button.

November 2003 © TOSHIBA TEC

8 - 15
05/05

e-STUDIO3511/4511 REMOTE SERVICE

4)

Press the [E-MAIL] or [FAX] button in "SERVICE NOTIFICATION".
• When the [OFF] button is pressed, all functions related Service Notification become ineffective.

7

5)

Enter the E-mail address or FAX number of the destination.
• When pressing the [E-MAIL] button, the screen is switched to a full keyboard. Then enter the
E-mail addresses and press the [ENTER] button. (Maximum 3 addresses can be set.)

• Press the [FAX NUMBER] button, key in the FAX number and then press the [ENTER] button.

e-STUDIO3511/4511 REMOTE SERVICE

8 - 16
05/05

November 2003 © TOSHIBA TEC

6)

Press the [ON] button to notify or [OFF] button not to notify of each item for E-mail and FAX.
When the Total Count Transmit is set ON, the screen to set the notification date is displayed. Then
set the notification date with the following procedure. (The information is notified on the set date
and time every month.)

6-1) Key in the date (acceptable values: 1-31) in "Date" and press the [SET] button. (Correct the value
by pressing the [CLEAR] button if the [SET] button is not yet pressed. Correct the value by pressing
the [RESET] button to move the cursor back to the digit to be corrected if the [SET] button is already
pressed.)
6-2) Key in the time (acceptable values: 00:00-23:59) in "Time".
Key in the time in the hour column of "Time", press the [SET] button, key in the time in the minute
column of "Time" and press the [SET] button. (Correct the value by pressing the [CLEAR] button if
the [SET] button is not yet pressed. Correct the value by pressing the [RESET] button to move the
cursor back to the digit to be corrected if the [SET] button is already pressed.)
6-3) Press the [ENTER] button to set all. The display returns to the screen at procedure 5).
7)

Press the [ENTER] button. The setting completes.

November 2003 © TOSHIBA TEC

8 - 17
05/05

e-STUDIO3511/4511 REMOTE SERVICE

Note:
Service Notification setting is also available from the following setting mode (08).

7

Items

08 code

Service Notification setting
E-mail address 1
E-mail address 2
E-mail address 3
FAX number
Total Counter Transmit setting
Total counter transmission date setting
Total counter transmission interval
setting
(Hour/Hour/Minute/Minute)
Service Call Transmit setting
PM Counter Transmit setting

767
768
777
778
1145
769
770
776

0: OFF (Invalid) 1: E-mail 2: FAX
Maximum 192 letters
Maximum 192 letters
Maximum 192 letters
Maximum 32 digits
0: OFF (Invalid) 1: ON (Valid)
1 to 31
00:00-23:59

775
771

0: OFF (Invalid) 1: ON (Valid)
0: OFF (Invalid) 1: ON (Valid)

e-STUDIO3511/4511 REMOTE SERVICE

8 - 18
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Contents

November 2003 © TOSHIBA TEC

8.2.3 Items to be notified
The items to be notified are shown below.
1)

Total Counter Transmit / PM Counter Transmit by E-mail (XML file attached to E-mail has also
the same format.)
Subject: Counter Notification
(In case of the PM Counter Transmit, it is shown as "Periodical Maintenance Notification".)
1
2
3
4

Date
Machine Model
SerialNumber
Total Counter

: 10/20/2003 13:47
: TOSHIBA e-STUDIO4511
: 1234567890
: 00004787

5
6

ChargeCounterFormat:
LargeSizeChargeCount
1
LargeSizeChargePaperDefinition 1

7
8

PMCounterFormat:
LargeSizePMCount
LargeSizePMPaperDefinition

1
0

Charge Counter:

9
10
11
12
13
14
15

Large
Small

Full Color ------------------------------------Copy
00000000 00000000
Print
00000000 00000000
Twin Color -----------------------------------Copy
00000000 00000000
Black -----------------------------------------Copy
00000000 00000000
Print
00000000 00000000
List
00000000 00000000
FAX
00000000 00000000

19
20
21


Full Color ------------------------------------Copy Scan 00000000 00000000
Net Scan
00000000 00000000
Twin Color -----------------------------------Copy Scan 00000000 00000000
Black -----------------------------------------Copy Scan 00000000 00000000
FAX Scan
00000000 00000000
Net Scan
00000000 00000000

22
23


Transmit
00000000 00000000
Receive
00000000 00000000

16
17
18

Periodical Maintenance Counter:
24
25
26
27

Set PM
Current PM
Set PMTime
CurrentPMTime

28

Printer Error History:

00150000
00004787
00000000
00000000

Date
Time
ErrorCode
----------------------------------------------10/18/2003 16:44
F110
10/15/2003 22:28
F110
(*1)
10/15/2003 22:23
F110
09/15/2003 22:23
F110
08/25/2003 11:12
F110

November 2003 © TOSHIBA TEC

8 - 19
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e-STUDIO3511/4511 REMOTE SERVICE

7

1

Date

2

Machine model name

3

Serial number

4

Total counter value

5

Count setting of large-sized paper (Fee charging system counter)

6

Definition setting of large-sized paper (Fee charging system counter)

7

Count setting of large-sized paper (PM)

8

Definition setting of large-sized paper (PM)

9

Number of output pages in the Copier Function (FULL COLOR)

10

Number of output pages in the Printer Function (FULL COLOR)

11

Number of output pages in the Copier Function (TWIN COLOR)

12

Number of output pages in the Copier Function (BLACK)

13

Number of output pages in the Printer Function (BLACK)

14

Number of output pages at the List Print Mode (BLACK)

15

Number of output pages in the FAX Function (BLACK)

16

Number of scanning pages in the Copier Function (FULL COLOR)

17

Number of scanning pages in the Network Scanning Function (FULL COLOR)

18

Number of scanning pages in the Copier Function (TWIN COLOR)

19

Number of scanning pages in the Copier Function (BLACK)

20

Number of scanning pages in the FAX Function (BLACK)

21

Number of scanning pages in the Network Scanning Function (BLACK)

22

Number of transmitted pages in the FAX Function (BLACK)

23

Number of received pages in the FAX Function (BLACK)

24

PM count setting value

25

PM count present value

26

PM driving count setting value

27

PM driving count present value

28

History of error
*1 The latest 20 errors are displayed.

e-STUDIO3511/4511 REMOTE SERVICE

8 - 20
04/10

November 2003 © TOSHIBA TEC

2)

Total Counter Transmit / PM Counter Transmit by FAX
*1 In case of the PM Counter Transmit, the title is replaced to “PERIODICAL MAINTENANCE
NOTIFICATION”.
COUNTER NOTIFICATION (*1)
DATE
: 05/03/10 13:47
MACHINE MODEL : TOSHIBA e-STUDIO4511
SERIAL NUMBER : 1234567890
TOTAL COUNTER : 00004787

1
2
3
4

CHARGE COUNTER FORMAT

PM COUNTER FORMAT

LARGE SIZE CHARGE COUNT
:1
LARGE SIZE CHARGE PAPER DEFINITION : 1

5
6

7 8

CHARGE COUNTER
PRINT COUNTER
FULL COLOR
LARGE
COPY
00000000
PRINT
00000000
TWIN COLOR LARGE
COPY
00000000
BLACK
LARGE
COPY
00000000
PRINT
00000000
LIST
00000000
FAX
00000000

9
10
11
12
13
14
15

FAX COUNTER
22
23

TRANSMIT
RECEIVE

28

LARGE SIZE PM COUNT
:1
LARGE SIZE PM PAPER DEFINITION : 1

SMALL
00000000
00000000
SMALL
00000000
SMALL
00000000
00000000
00000000
00000000

LARGE
SMALL
00000000 00000000
00000000 00000000

16
17
18
19
20
21

SCAN COUNTER
FULL COLOR
COPY SCAN
NET SCAN
TWIN COLOR
COPY SCAN
BLACK
COPY SCAN
FAX SCAN
NET SCAN

LARGE
00000000
00000000
LARGE
00000000
LARGE
00000000
00000000
00000000

SMALL
00000000
00000000
SMALL
00000000
SMALL
00000000
00000000
00000000

PERIODICAL MAINTENANCE COUNTER
24
25
26
27

SET PM
CURRENT PM
SET PM TIME
CURRENT PM TIME

: 00000000
: 00000000
: 00000000
: 00000000

PRINTER ERROR HISTORY
DATE
05/03/09
05/03/05
05/03/05
05/02/15
05/01/25

TIME ERROR CODE
16:44
F110
22:28
F110
22:23
F110
22:23
F110
11:12
F110

DATE

TIME

ERROR CODE
(*2)

1

Date

2

Machine model name

3

Serial number

4

Total counter value

5

Count setting of large-sized paper (Fee charging system counter)

6

Definition setting of large-sized paper (Fee charging system counter)

7

Count setting of large-sized paper (PM)

8

Definition setting of large-sized paper (PM)

9

Number of output pages in the Copier Function (FULL COLOR)

November 2003 © TOSHIBA TEC

8 - 21
05/05

e-STUDIO3511/4511 REMOTE SERVICE

7

10

Number of output pages in the Printer Function (FULL COLOR)

11

Number of output pages in the Copier Function (TWIN COLOR)

12

Number of output pages in the Copier Function (BLACK)

13

Number of output pages in the Printer Function (BLACK)

14

Number of output pages at the List Print Mode (BLACK)

15

Number of output pages in the FAX Function (BLACK)

16

Number of scanning pages in the Copier Function (FULL COLOR)

17

Number of scanning pages in the Network Scanning Function (FULL COLOR)

18

Number of scanning pages in the Copier Function (TWIN COLOR)

19

Number of scanning pages in the Copier Function (BLACK)

20

Number of scanning pages in the FAX Function (BLACK)

21

Number of scanning pages in the Network Scanning Function (BLACK)

22

Number of transmitted pages in the FAX Function (BLACK)

23

Number of received pages in the FAX Function (BLACK)

24

PM count setting value

25

PM count present value

26

PM driving count setting value

27

PM driving count present value

28

History of error
*2 The latest 20 errors are displayed.

e-STUDIO3511/4511 REMOTE SERVICE

8 - 22
05/05

November 2003 © TOSHIBA TEC

3)

Service Call Transmit
Subject: Service Call Notification
1

Date: 10/20/2003 13:47
Machine Name: e-STUDIO4511 SerialNumber:1234567890
2
3

4
5
6

Function: Print
Severity: Error
ErrorCode: XXXX
Message:
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

7

8

Printer Error History:
Date
Time
ErrorCode
-----------------------------------------10/18/2003 16:44 F110
10/15/2003 22:28 F110
(*1)
10/15/2003 22:23 F110
09/15/2003 22:23
08/25/2003 11:12

F110
F110

1

Date (When an error occurs)

2

Machine model name

3

Serial number

4

Function: Fixed at "Print"

5

Severity: Fixed at "Error"

6

Error code

7

Error message: The content of error is displayed.

8

History of error
*1 The latest 20 errors are displayed.

November 2003 © TOSHIBA TEC

8 - 23
04/10

e-STUDIO3511/4511 REMOTE SERVICE

7

e-STUDIO3511/4511 REMOTE SERVICE

8 - 24

November 2003 © TOSHIBA TEC

INLET
(AC IN)

J650

N
A
GND
B
L
C

9-1

4

+5.1VB

J495
SG
3
2
1

AC(L)

J493
AC(N)
4
3
2
AC(L)
1
J494
1
2
AC(N)
3

J655

F

AC(L:MAIN)

AC(N:MAIN)

RY

NF

J656

4

3

AC(N)
AC(L)

NS-FILTER
(NOISE FILTER)

2

1

2 2
3 3
1 1

PWA-F-FIL

4
5
6

J432
1
2
3

3
2
1

J433

SAD,TWD NAD,MODELS:
STANDARD

BREAKER

G

LOAD

J653

J662

2

1

4

3

COV-INTLCK-SW

2

1

+5.1VB
SG

SG
+5.1VB

AC(L)

AC(N)

2
1

4

3

RY

PWA-F-FUS

4
5
6

1
2
3

J432

3
2
1

J433

ASD,AUD,CND MODELS:
STANDARD
MJD MODEL:
OPTION

J431

J647
3 3
2 2
1 1

AC-IN-YHM(N)

CN451
A

PS-IH

SCANNER

J652 J60

CN454

CN452

CN453

AC-IN-YHM(N)

J61

J62

THERMO-SCN-DH

THERMO-DRM-DH

CN450
B

DH-SCN-N
1 1
DH-SCN-L
2 2

2
1

J657

AC(N:SCN)
AC(L:SCN)

DRM-N
DRM-L

AC-IN(L)

AC-IN-YHM(N)

AC(L:DOOR)

AC(N:DOOR)

AC(L:MAIN)

AC(L:MAIN)

J622

AC(N:MAIN)

AC(N:MAIN)

OPENING/CLOSING
(COVER
)
INTERLOCK SWITCH

MAIN-SW
(MAIN-SWITCH)

4

3

J595

(OPTION)

+5V

WIRELESS LAN
AC ADAPTER

J650
3 3
2 2
1 1

FG

MAIN
GND

3
2
1

F1

F2

J63

1 1
2 2

J64
1 1
2 2

DRM-DH

J644

J644

J642

J643

2

J546
1

6

3

4

J460
1

(DC LINE)

SCN-L-DH

SCN-R-DH

IH-COIL

THERMO-FSR

AC-DC

J469
1
2
3
4
5
6

+5.1VB
SG

NAD,MJD MODELS:
OPTION

ASD,AUD,SAD,
TWD,CND MODELS:
STANDARD

FUSER

DC

DC

PS-ACC
AC-DC

NF

November 2003 © TOSHIBA TEC
NF

AC(N:OUT)
AC (GND)
AC(L:OUT)

9. WIRE HARNESS CONNECTION DIAGRAMS

9.1 AC Wire Harness

e-STUDIO3511/4511 WIRE HARNESS CONNECTION DIAGRAMS

e-STUDIO3511/4511 WIRE HARNESS CONNECTION DIAGRAMS

9-2

November 2003 © TOSHIBA TEC

1

2

3

4

5

6

7

8

e-STUDIO3511/4511 SERVICE HANDBOOK
9. WIRE HARNESS CONNECTION DIAGRAMS
9.2 DC Wire Harness

COIN CONTROLLER/
COPY KEY CARD

APS2

M

A4
SERIES
ONLY

APS1

J45
3
2
1

+5VAPS
APS3-0A
SG

J44
3
2
1

+5VAPS
APS2-0A
SG

J43
3
2
1

B7
B8
B9
CN16

MDT[0]
MDT[2]
MDT[4]
MDT[6]
MRD-0A
(PNCNT)DLAD(0)
(SSW)DLAD(2)
MAD[4]
MAD[6]
MAD[8]
MAD[10]
MAD[12]
MAD[14]
MAD[16]
MAD[18]
SG
SG
MDT[1]
MDT[3]
MDT[5]
MDT[7]
CSO2-0
(PNGT)DLAD(1)
(MWR)DLAD(3)

SCAN-MOT

J634
NC
NC
1 3
PG
2 2
+24VB
3 1

CN122
PWRDN
26
PWREN
25
SG
24
-12VB
23
SG
22
+12VB
21
SG
20
+12VA
19
SG
18
-12VA
17
SG
16
SG
15
+3.3VA
14
+3.3VA
13
+3.3VA
12
+3.3VA
11
SG
10
SG
9
+3.3VB
8
+3.3VB
7
SG
6
SG
5
+5.1VA
4
SG
3
+5.1VA
2
+5.1VB
1

CN10
1
2
3
4
5
6
7
8
9
10
11
12

J40
SG
SG
+5.1VB
+5.1VB
SG
SG
+3.3VB
+3.3VB
PG
+24VD4
PG
+24VD4

22
21
20
19
18
17
16
15
14
13
12
11

22
21
20
19
18
17
16
15
14
13
12
11

CN11
DFAK-0A
1
1
DFSCST-0A
2
2
DFRXD-0A
3
3
SG
4
4
DFTXD-0A
5
5
SG
6
6
DFRAK-0A
7
7
DFRRQ-0A
8
8
DFRQ-0A
9
9
DFCNT-0A
10
10

MAD[5]
MAD[7]
MAD[9]
MAD[11]
MAD[13]
MAD[15]
MAD[17]
ROMDT-0
+5.1VB
LED-0

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34

CN464
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
CN467
SG
24
SG
23
+5.1VB
22
+5.1VB
21
SG
20
SG
19
+3.3VB
18
+3.3VB
17
NC
16
NC
15
PG
14
+24VD4
13
PG
12
+24VD4
11

CN1
1
2
3
4
5
6
7

RADF

(OPTION)

J41
NC

FG

11
12
13
14
15
16
17
18
19
20

11
12
13
14
15
16
17
18
19
20

SG
SG
+5.1VB
+5.1VB
PG
PG
+24VD3
+24VD3

1
2
3
4
5
6
7
8

1
2
3
4
5
6
7
8

10
9
8
7
6
5
4
3
2
1

10
9
8
7
6
5
4
3
2
1

PG
+24VD4
SG
SG
+5.1VB
+5.1VB
PG
PG
+24VD3
+24VD3

10
9
8
7
6
5
4
3
2
1

CN466
+5.1VB
1
SG
2
+3.3VB
3
SG
4
PWRFNL
5
SG
6
PDWN
7
PWRFNH
8
SGD
9
SGD
10
+5.1VD
11
+5.1VD
12
AG
13
PG
14
+24VB
15
+12VB
16

CN465
+24VD1
1
+24VD1
2
PG
3
PG
4
+24VD2
5
+24VD2
6
PG
7
PG
8

CN351
PG
1
+24VD1
2
GASOL
3
NC
4
RLTRS
5
RLCSW
6
NC
7
RLCNT
8
JSPSW
9
SG
10
RLHSW
11
+5.1VB
12
RLC2S
13

1
2
3
4
5
6
7
8
9
10
11

J510
NC
1
NC
2
3
4
5
6
7
8
9
10
11
12
13
14
15

CN331
SG
B17
CUPE1
B16
+5.1VB
B15
NC
B14
NC
B13
NC
B12
NC
B11
B10
B9
B8
B7
B6
B5
B4
B3
B2
B1
HVCLK
A17
CCON
A16
GVR
A15
CDVDON
A14
CDVAON
A13
CDVVR
A12
KDVDON
A11
KDVAON
A10
KDVVR
A9
TC1ON
A8
TC1VR
A7
TC2ON
A6
TC2VR
A5
ECON
A4
HVTSTS
A3
+24VD1
A2
PG
A1

BRIDGE UNIT

EXIT

THMS-R-FBLT
J673

J674

J675

1 3
2 2
3 1

1 3
2 2
3 1

1 3
2 2
3 1

1
2
3

THMS-C-FBLT
CLING-SNR
NC
NC

EXIT-SNR

M

NC

CN359
4
3
2
1

CN350
+24VD1
1
+24VD1
2
PG
3
PG
4

CN360
SG
A1
EEPOIN
A2
EEPCLK
A3
SG
A4
RVMPHC
A5
RVMPHA
A6
EXTMC
A7
EXTMA
A8
FAN2L
A9
FAN4L
A10
FAN6L
A11
FAN2H
A12
FAN4H
A13
FAN6H
A14
EXTC1
A15
SG
B1
+5.1VB
B2
FAN5H
B3
FAN3H
B4
RVMC1
B5
FAN5L
B6
FAN3L
B7
SG
B8
EXTMB
B9
EXTMD
B10
RVMPHB
B11
RVMPHD
B12
+5.1VB
B13
EEPCS
B14
EEPDOUT
B15

CN481
1

J615
1 MAIN CHARGER WIRE

CN482
1

J616
1 MAIN CHARGER GRID

CN483
1

J611
1 DEVELOPER BIAS(COLOR)

CN484
1

J612
1 DEVELOPER BIAS(BLACK)

CN485
1

J613
1 TRANSFER BIAS(1ST)

CN486
1

J610
1 TRANSFER BIAS(2ND)

CN487
1

J614
1 CLEANING BLADE BIAS

LP-ERS

CN469
+24VD1
1
+24VD1
2
PG
3
PG
4
+5.1VB
5
SG
6

2

CN358
IH2ON
A1
+5VSW
A2
H1PWR1
A3
H1PWR2
A4
H1PWR3
A5
H2PWR1
A6
H2PWR2
A7
H2PWR3
A8

CN456
IH1ON
1
SG
2
IHDUTY
3
H1ERR1
4
H1ERR2
5

A9
A10
A11
A12
A13

IH1ON
A9
SG
A10
IHDUTY
A11
H1ERR1
A12
H1ERR2
A13

NC

J596
+24VD1
2
ELSLED
1

J659
+5.1VB
3
TRBLTMARKL
2
HP-SNR2
SG
1

J658
3 1
2 2
1 3

THMSDRM

J661
+5.1VB
1
USTFL2
2
SG
3

J660
5 1
4 2
3 3
2 4
1 5

J638
DRTMP+
1
DRTMP2

A1
A2
A3

J621
TEMPS
4
SG
TEMP/HUMI- 3
HUMIS
SNR
2
+5.1VB
1

M

J649
PG
4
PG
3
24VD1
2
24VD1
1

J589
FAN1
2
LSU+24VD1
FAN-MOT
1

TRBLTCLN-CLT

REVLVHP-SNR

J434

CN439
+24VD2
1 2
FAN2
2 1
CN438
+24VD2
1
FAN3
2
+24VD2
3
FAN4
4

J669
1 2
2 1

J594
+24VD2
1
INTRNLFAN2
FAN-MOT
2

J591
1
IH-FAN-MOT
2
J590
1
2

CN435
+24VD2
1
RVMA
2
RVMC
3
RVMD
4
RVMB
5
+24VD2
6

J587

CN437
EXTMC
1
+24VD2
2
EXTMA
3
EXTMB
4
+24VD2
5
EXTMD
6

J588

1
2
3
4
5
6

1
2
3
4
5
6

OZNFAN-MOT

M

EXITMOT

J513
SG
3
RVLHP
2
+5.1VB
1

M

M

TEMPS
SG
HUMIS
+5.1VB
DRTMP+
DRTMPATSDET
PG
ATS
+24VD1
ATSVR
SG
FAN1
+24VD1
CLBUCP
+24VD1
SG
RVLHP
+5.1VB

A14
A13
A12
A11
A10
A9
A8
A7
A6
A5
A4
A3
A2
A1

CN328
SG
3
ADUADUFU
2
TRU-SNR
+5.1VB
1

CN214
1
2
3

+24VD1
FDMA
FDMB
FDMC
FDMD

CN215
1
2
3
4
5

ADU-MOT

CN216
1
2
NC
3
4
5
CN311
1
ADUSET-SW
2

CN217
SG
2
COVSW
1

CN468
+5.1VB
1
SG
2
+24VD5
3
PG
4

SFBFEED-CLT

J650

CN470
+24VD1
1
FAN-ACC
2

PS-FAN-MOT

1 1
NC
2 2
3 3

CN495
+5.1VB
1
2
SG
3

J501
17
16
CN211 CN562
ADCOV-1
1
15
ADTR1-1
2
14
ADCNT-1
3
13
SG
4
12
+5.1VB
PWA5
11
ADTR2-1
F-ADU
6
10
CRT-DOWNA
7
9
ADM2A-0A
8
8
ADM2C-0A
9
7
ADM2B-0A
10
6
ADM2D-0A
11
5
CN212 CN563
4
+24VD1
1
3
+24VD1
2
2
PG
3
1
PG
4

NC

J631
+5.1VB
1
SFBFED
2
SG
3

SAD,TWD,JPD,NAD
MODELS: STANDARD

M
CN431
+5.1VB
1
SG
2
PWA-F3
FUS
4

FG

5

J628
CLSFB
2
+24VD1
1

J630
SG
3
SFBSW
SFB-SNR
2
+5.1VB
1

PWA-FFIL

CN340
J544
ADCUL
34
1
+24VD1
33
2
ADCOV
32
3
ADTRT
31
4
ADCNT
30
5
SG
29
6
+5.1VB
28
7
ADTR2
27
8
CRTDOWN
9
26
ADM2A
25
10
ADM2C
24
11
ADM2B
23
12
ADM2D
22
13
+24VD1
21
14
+24VD1
20
15
PG
19
16
PG
17
18

J507
1 5
2 4
3 3
4 2
5 1

J619
SFSZ3-0
5
SFSZ2-0
4
PWA-F-SFB 3 SFSZ1-0
SFSZ0-0
2
SG
1

18
17
16
15
14
13
12
11
10
9
8
7

J545
NC
1
2
3
4
5
6
7
8
9
10
11
12

6
5
4
3
2
1

13
14
15
16
17
18

SFSSW
+5.1VB
SFBFED
SG
SOLSFB
+24VD1
CLSFB
+24VD1
SG
SFBSW
+5.1VB

SFSZ3
SFSZ2
SFSZ1
SFSZ0
SG
SG

ASD,AUD,CND
MODELS: STANDARD
MJD MODEL : OPTION

6

J666
3 1
2 2
1 3

2
1

J665
6 1
5 2
4 3
3 4
2 5
1 6

CN352
+24VD1
PG
POMCK
POMON
POMPL

CN334
SG
+5.1VD
+5.1VD
SG
WRLVL
SG
SG
PIDT1
PIDT0
SG
WRAPC
SHDWN
SG
+5.1VD
+5.1VD
SG
+5.1VB
BEAMDT
SG
SG

20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1

J204
1
2
3
4
5

CN201
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

CN202
+5.1VB
3
BEAMDT
2
SG
1

M/DCPOL

B

M

CN203
1
PWA2
F-SNS
3

PWAF-LDR

C

CN362
NC
NC
NC
+24VD1
+5.1VB
CLKDVP
USTFL
DRCLB
SG
BMDRCB

22
21
20
19
18
17
16
15
14
13

J550
+24VD1
1
K-DEVCLKDVP
LIFT-CLT
2
J574
+5.1VB
1
USD-TNRUSTFUL
2
FLL-SNR1
SG
3

J520
3 1
2 2
1 3

J536
DRCLB
1
DRMBMDRCB
CLN-MOT
2

M

J558
+24VD1
1
CST-UCLMFCU
TR-H-CLT
2

12
11
10
9
8
7
6
5
4
3
2
1

CN337
NC
B18
CLFED1
B17
+24VD1
B16
SG
B15
CUFLS
B14
+5.1VB
B13

B12
B11
B10
B9
B8
B7
B6
B5
B4
B3
B2
B1

A18
A17
A16
A15
A14
A13

A12
A11
A10
A9
A8
A7
A6
A5
A4
A3
A2
A1

J526
+24VD1
1
RGST-CLT
CLRGST
2

+24VD1
+24VD1
CLMFCU
CLKDVR
+24VD1
+24VD1
CLMFDH
CLCDVR
+24VD1
+24VD1
CLRGST
CLCTNS

+5.1VB
CLTOP
SG
+5.1VB
CLEMP
SG
SG
CUSW
SG
CLSW
NC
NC

SG
CUEMP
+5.1VB
SG
CUTOP
+5.1VB

+5.1VB
CLFLS
SG
+24VD1
CLFED2
NC
TUP2
TUP1
+24VD1
CLMFCL
+24VD1
CLMFDL

J617
6 1
5 2
4 3
3 4
2 5
1 6

J567
NC
6
5
4
3
2
1

J517-1
NC
1
2
3
4
5
6

J569
1
2
3
4
5
6
NC
7

J516-2
7
6
5
4
3
2
NC
1

FG

FG

FG

FG

7

17
16
15
14
13
12
11
10
9
8
7

6
5
4
3
2
1

CN345
NC
B20
NC
B19
NC
B18
CLTRP
B17
+24VD1
B16
CLTRP
B15
+24VD1
B14
+5.1VB
B13
PSTRPD
B12
SG
B11
KTNR1B
B10
KTNR1A
B9
KTNDET
B8
SG
B7
+5.1VB
B6
PSTPC
B5
SG
B4
+5.1VB
B3
CTUFED
B2
SG
B1

A20
A19
A18
A17
A16
A15
A14
A13
A12
A11
A10
A9
A8
A7
A6
A5
A4
A3
A2
A1

NC
NC
SG
CTLFED
+5.1VB
SDCSW
SG
+12VB
AG
TNREF
TNLVL1
TNLVL2
TNLED
AG
+24VD1
SLTBTNA
SG
FRDSW
+24VD1
RSTSW

D

J551
+24VD1
1
KCLKDVR
DEV-CLT
2
J549
+24VD1
1
COLRCLCDVR
DEV-CLT
2
J538
+24VD1
1 COLR-DEVCLCTNS
TNR-CLT
2
J521
CURGC-0
2
CST-U+24VD1
FEED-CLT
1
J620
SG
3
CUFLS-0
2
+5.1VB
1

NEMPU-SNR

J519
+5.1VB
1
CST-LCUTOP-1
2
TRY-SNR
SG
3
J518
+5.1VB
1
CUEMP-1
2
SG
3

EMPL-SNR

J553
SG
1
CST-U-SW
CUSW
2
J552
SG
1
CST-L-SW
CLSW
2

J568
NC
7
6
5
4
3
2
1

J516-1
NC
1
2
3
4
5
6
7

J570
1
2
3
4
5
NC
6

J517-1
6
5
4
3
2
NC
1

J518
SG
3
CUEMP-1
2
+5.1VB
1

J620
+5.1VB
1
CUFLS-0
2
SG
3

NEMPL-SNR

J521
+24VD1
1
CST-LCURGC-0
FEED-CLT
2
J571
TUP2
2
TRY-MOT
TUP1
1

F

J572
+24VD1
1
CST-LCLMFDL
TR-L-CLT
2

FG
J525
1
2
3
4
5
6
7

E

M

J573
+24VD1
1
CST-LCLMFCL
TR-H-CLT
2

J618
4 1
3 2
2 3
1 4

J639
1 7
2 6
3 5
4 4
5 3
6 2
7 1

EMPU-SNR

J519
SG
3
CST-UCUTOP-1
2
TRY-SNR
+5.1VB
1

FG

AUTOMATIC DUPLEXING UNIT

SFBFED-SNR

5
4
3
2
1

CCL-MOT

J667
1
2

FG

J629
SOLSFB
2
SFB-SOL
+24VD1
1

NC

A1
A2
A3
A4
A5
A6
A7
A8
A9
A10
A11
A12
A13
A14
A15
A16
A17
A18
A19

CN363
SG
3
USTFL2
2
+5.1VB
1

FG
CN213
1
2
3

M

M

A17
A16
A15

J645
1 3
2 2
3 1

J312
SG
3
ADUFL
2
+5.1VB
1

ADUTRL-SNR

CN361
BMBCOR
B1
+24VD1
B2
+5.1VB
B3
CTNR
B4
SG
B5
+24VD1
B6
ERSLP
B7
+5.1VB
B8
BLK
B9
SG
B10
+5.1VB
B11
KDS
B12
SG
B13
+5.1VB
B14
MARKS
B15
SG
B16
+5.1VB
B17
MARKL
B18
+5.1VB
B19

J529
CLBUCP
2
+24VD1
1

J564
ADUCL-0
2
ADU-CLT
+24VD1
1

M
REVLVMOT

A4
A5
A6
A7
A8
A9
A10
A11
A12
A13
A14
A15
A16
A17

J636
1 6
2 5
3 4
4 3
5 2
6 1

J576
PG
4
ATS
3
K-ATTNR+24VD1
SNR
2
ATSVR
1

PFP/LCF

+5VSW
B1
ETHB2
ETH+
B3
STHB4
STH+
B5
MTHB6
MTH+
B7
NC
B8
NC
B9
FUSSW
B10
SG
B11
EXTSW
B12
+5.1VB
B13

B13
B12
B11
B10
B9
B8
B7
B6
B5
B4
B3
B2
B1

J522
B1 B17
B2 B16
B3 B15
B4 B14
B5 B13
B6 B12
B7 B11
B8 B10
B9
B9
B10 B8
B11 B7
B12 B6
B13 B5
B14 B4
NC
NC
B15 B3
NC
NC
B16 B2
NC
NC
B17 B1

J554
1 8
2 7
3 6
4 5
5 4
6 3
7 2
8 1
J637
3 1
2 2
1 3

USD-TNRFLL-SNR2

B1
B2
B3
B4
B5
B6
B7
B8
B9
B10
B11
B12
B13

A5
A4
A3
A2
A1

J641
NC
1 4
2 3
3 2
4 1

J575
+5.1VB
3
MARKS
2
SG
1

TRBLTHP-SNR1

BYPASS UNIT

4

J626
A1 A13
A2 A12
A3 A11
A4 A10
A5
A9
A6
A8
A7
A7
A8
A6

M

SW2
SG
SW1
SG
CW
CCW

J557
+24VD1
1
CST-UCLMFPH
TR-L-CLT
2

J537
+5.1VB
1
K-DEVKDS
2
TIM-SNR
SG
3

CN436
+24VD2
1
+24VD2
2
PG
3
PG
4
NC
5

M

3

CN455
IH2ON
1
+5VSW
2
H1PWR1
3
H1PWR2
4
H1PWR3
5
H2PWR1
6
H2PWR2
7
H2PWR3
8

CCL-RPOS-SW

J668
1
2

J530
BMBCOR
1
+24VD1
2

J539
+5.1VB
1
K-DEVBLK
2
POS-SNR
SG
3

(OPTION)

2
4
6
8
10
12
14
16
18
20
22
24
26
28
30
29
27
25
23
21
19
17
15
13
11
9
7
5
3
1

A15
A14
A13
A12
A11
A10
A9
A8
A7
A6
A5
A4
A3
A2
A1
B15
B14
B13
B12
B11
B10
B9
B8
B7
B6
B5
B4
B3
B2
B1

BELTCLN-MOT

3
2
1

J514
+5.1VB
1
COLRCTNR
2
TNR-SNR
SG
3

J480

NC

KTCR0
+24VD1
KTCRC
SG

J635
+5VSW
13
SSTH12
SSTH+
11
STHU10
STHU+
9
THMU8
THMU+
7
NC(THML-)
6
NC(THML+)
5
FUSSW
4
SG
3
EXTSW
2
+5.1VB
1

THMS-F-FBLT

CN335
1
2
3
4
5
6
7
8
9
10

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30

PS-IH

PS-HVT

CN356
KTCR0
A9
+24VD1
A8
KTCRC
A7
SG
A6
C-CK
A5
C-K(SG)
A4
NC
A3
NC
A2
SG
A1
VLED
B9
DVCTNR
B8
AG
B7
DVTNALD
B6
+5.1VB
B5
SLDVTNA
B4
+24VD1
B3
SLDVTNB
B2
CKSLS
B1

J648
4 1
3 2
2 3
1 4

J512
SG/CPSW2
10 1
NC
9 2
J579
DVCTNR
4
8 3
AG
3
7 4
COLRDVTNALD
ATTNR-SNR 2
6 5
+5.1VB
5 6
1
4 7
J580
SLDVTNA
3
3 8
ATTNR+24VD1
2 9
SHUT-SOL 2 SLDVTNB
1
1 10

FG

(OPTION)

JPD MODEL ONLY

1

SG
+5.1VB
AD0
AD2
AD4
AD6
I/F0
I/F2
I/F4
I/F6
SG
WE
CSIP2
+5.1VB
IPCSW
SG
+5.1VB
AD1
AD3
AD5
AD7
I/F01
I/F03
I/F05
I/F07
SG
OE
IPRST
+5.1VB
SG

J598
RXD
1
SG
2
TXD
3
SG
4
FG
5
F-CNT
6
CNT-GND
7
+5.1VB
8
SG
9
NC
10
+24VD5
11
PG
12

M

J584
CN332
LCCNT
28
SCSWB
27
RETS7
26
RETS6
25
RETS5
24
RETS4
23
RETS3
22
RETS2
21
RETS1
20
RETS0
19
SIZE3
18
SIZE2
17
SIZE1
16
SIZE0
15
SG
14
+5.1VB
13
PFRST
12
DRV0
11
DRV1
10
DRV2
9
DRV3
8
DRV4
7
DRV5
6
DRV6
5
DRV7
4
SCSWC
3
CLKB
2
CLKC
1

J2
RXD
1
SG
2
TXD
3
SG
4
5
6
NC
7
8
F-CNT
9
CNT-GND
10

(OPTION)

J672

17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1

J583
1
KEY-COPY 2
COUNTER
3
4

(OPTION)

FINISHER

TRSPMOT

CCL-FPOS-SW

1st
DRAWER

+5.1VB
SG
FDMON
FDMCK
FDMCW
FDMPL
FDMGA
PG
PG
+24VD1
+24VD1
NC

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30

J1

M

A

2nd
DRAWER

A12
A11
A10
A9
A8
A7
A6
A5
A4
A3
A2
A1

CN349

A7
A8
B1
B2
B3
B4
B5
B6
B7
B8
BKCTR
MNCTR
FLCTR
SG
SIZE3
SIZE2
SIZE1
SIZE0
+5.1VB
CTRCNT2

A1
A2
A3
A4
A5
A6

CN355

DEVMOT

J664
6 1
5 2
4 3
3 4
2 5
1 6

IPC

COPY KEY CARD
(OPTION)

PWAF-CCL

CN492
CCW
1
CW
2
SG
3
SW1
4
SG
5
SW2
6

1st
DRAWER

12
11
10
9
8
7
6
5
4
3
2
1

COINCONTROLLER

J582

CN338
A30
A29
A28
A27
A26
A25
A24
A23
A22
A21
A20
A19
A18
A17
A16
A15
A14
A13
A12
A11
A10
A9
A8
A7
A6
A5
A4
A3
A2
A1
B30
B29
B28
B27
B26
B25
B24
B23
B22
B21
B20
B19
B18
B17
B16
B15
B14
B13
B12
B11
B10
B9
B8
B7
B6
B5
B4
B3
B2
B1

NC

M

10
9
8
7
6
5
4
3
2
1

2nd
DRAWER

CN117
SG
A1
MCNT
A2
IDTA0
A3
IDTA1
A4
IDTA2
A5
IDTA3
A6
SG
A7
IDTA4
A8
IDTA5
A9
IDTA6
A10
IDTA7
A11
SG
A12
IDTA8
A13
IDTA9
A14
IDTA10
A15
IDTA11
A16
SG
A17
IDTA12
A18
IDTA13
A19
IDTA14
A20
IDTA15
A21
SG
A22
IPOS0
A23
IPOS1
A24
IPOS2
A25
IPOS3
A26
+3.3VB
A27
CCODE0
A28
CCODE1
A29
SG
A30
SG
B1
MMPI1
B2
+5.1VB
B3
CBSY
B4
CMD
B5
SACK
B6
SERR
B7
SBSY
B8
STS
B9
CACK
B10
CERR
B11
SG
B12
PEFCLK-M
B13
SG
B14
IRCLK1
B15
SG
B16
IVSYNC0
B17
SG
B18
INSYNC0
B19
SG
B20
IDCLK
B21
SG
B22
IHDEN0
B23
SG
B24
IVDEN0
B25
SG
B26
NC(RESERVE1)
B27
RESERVE2
B28
ARST0
B29
SG
B30

1
2
3
4
5
6
7
8
9
10

7
8
9
10
11
12
13
14
15
16
10
9
8
7
6
5
4
3
2
1

PWA-F-SDV

B4
B5
B6

1
2
4
5
6
7
8
9
10
11
NC
3

1
2
3
4

INV-EXP

6
5
4
3
2
1

1
2
3
4
5

+5.1VB
SG
SCNMD3
SCNMD2
SCNMD1
SCNREF
SCNEN
MOTRST-0
SCNDIR
SCNLK

CN1

CN30

CN21
PG
1
PG
2
LMPON-0A
3
+24VD4
4
FG
5

CN2

LP-EXPO

CN2 CN32 J42

DOWNLOARD JIG(SLG)

CN16
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34

B1
B2
B3

+5VAPS
APS1-0A
SG

CN102
SCN-3V
B20
SCNOUT-1
B19
SCNIN-1
B18
MMPI0-1
B17
SCNCTS-0
B16
SCNRTS-0
B15
SRST-0
B14
SYSCNT-0
B13
RESERVED
B12
VSYN-1
B11
HSYN-0
B10
SG
B9
MCKI-1
B8
RX0-0
B7
SG
B6
RX1-1
B5
RX2-0
B4
SG
B3
CLK-1
B2
RX3-0
B1
CCODE(0)
A20
SG
A19
SG
A18
SG
A17
SG
A16
SG
A15
CCODE(1)
A14
SCNT-1
A13
VSYN-0
A12
SG
A11
HSYN-1
A10
MCKI-0
A9
SG
A8
RX0-1
A7
RX1-0
A6
SG
A5
RX2-1
A4
CLK-0
A3
SG
A2
RX3-1
A1

B20
B19
B18
B17
B16
B15
B14
B13
B12
B11
B10
B9
B8
B7
B6
B5
B4
B3
B2
B1
A20
A19
A18
A17
A16
A15
A14
A13
A12
A11
A10
A9
A8
A7
A6
A5
A4
A3
A2
A1

A7
A8
A9

HDD

J578

MAINMOT

CN491

1
2
3
4
5
6
7
8
9
10

1st
DRAWER

+5VAPS
APSC-0A
SG

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40

CN348
NC
B12
+24VD1
B11
+24VD1
B10
PG
B9
PG
B8
NC
B7
DVMPL
B6
DVMCW
B5
DVMCLK
B4
DEVMON
B3
SG
B2
+5.1VB
B1

1
2
3
4
5
6
7
8
9
10
11
12
13

CN354
+24VD1
PG
+5.1VB
SG
ENVT2
ENVT1
ENVCH
ENSNR2
ENSNR1
+5VSW

Board to Board

2nd
DRAWER

1
2

M

SCANFAN-MOT

SLGFAN-MOT

1
2

APS3

CN18

J46
3
2
1

CN170

CN344
D[0]
1
D[2]
2
D[4]
3
D[6]
4
RD-0
5
A[0]
6
A[2]
7
A[4]
8
A[6]
9
A[8]
10
A[10]
11
A[12]
12
A[14]
13
A[16]
14
A[18]
15
SG
16
SG
17
D[1]
18
D[3]
19
D[5]
20
D[7]
21
CS2-0
22
A[1]
23
A[3]
24
A[5]
25
A[7]
26
A[9]
27
A[11]
28
A[13]
29
A[15]
30
A[17]
31
ROMDT-0
32
+5.1VB
33
ROMLD-1
34

J581

PWA-F-DRV

J53
1 1
2 2

J55
1 2
2 1

APS-C

A1
A2
A3
A4
A5
A6

PWA-F-SLG

J48
1 2
2 1

J54
1 2
2 1

APS-R

J47
3
2
1

CN112
/RESET
1
SG
2
DD7
3
DD8
4
DD6
5
DD9
6
DD5
7
DD10
8
DD4
9
DD11
10
DD3
11
DD12
12
DD2
13
DD13
14
DD1
15
DD14
16
DD0
17
DD15
18
SG
19
NC(KEY)
20
MDARQ
21
SG
22
/DIOW
23
SG
24
/DIOR
25
SG
26
IORDY
27
SG
28
/DMACK
29
SG
30
INTRQ
31
RESERVED
32
DA1
33
/PDIAG
34
DA0
35
DA2
36
/CS0
37
/CS1
38
/DASP
39
SG
40

1
2
3
4

PWA-F-LGC

(STANADARD)

DOWNLOARD JIG(FAX)

CN12
NC
+24VD4
FANSLG
+5VAPS
APSR-0A
SG

CN171

PS-ACC

Board to Board

FAX

CN113
+12VA
1
SG
2
SG
3
+5.1VA
4

M

A

PWA-F-SYS

CN502
1
2
3
4
5
6
7
8
9
10
11
12
13
NC
14
16Hz
15
AG
16
CI
17
ANSDET
18
REVA
19
REVB
20
NC
21
NC
22
+5.1VA
23
AG
24
+5VA
25
-12VB
26
AG
27
+12VB
28
NC
29
NC
30
TXB
RXIN
CML
LD
ER/HK
ATT3DB
RLADJ1
RLADJ2
RGCLK
AG
-12VB
AG
+12VB

Board to Board

Board to Board

NCU
(2)

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30

CN101
+5.1VB
1
DA1
2
+5.1VB
3
DD0
4
+5.1VB
5
DD3
6
+5.1VB
7
DD6
8
+5.1VB
9
DD9
10
SG
11
DD12
12
SG
13
SG
14
SG
15
SG
16
SG
17
SG
18
+3.3VB
19
INTRQ
20
+3.3VB
21
+5.1VA
22
-12VB
23
SG
24
+12VB
25
DA0
26
DA2
27
IDECS
28
DD1
29
DD2
30
DD4
31
DD5
32
DD7
33
DD8
34
DD10
35
DD11
36
DD13
37
DD14
38
DD15
39
/DIOR
40
/DIOW
41
/OMACK
42
/DLDCS0
43
/RESET
44
DMARQ
45
NC
46
FXWP
47
SG
48
SG
49
NC
50

CN701
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
NC
50

HDDFAN-MOT

DOWNLOAD JIG(LGC)

CN100
DATA0
1
DATA2
2
DATA4
3
DATA6
4
DATA8
5
DATA10
6
DATA12
7
DATA14
8
A21
9
A19
10
A17
11
A15
12
A13
13
A11
14
A09
15
A07
16
A05
17
A03
18
RDX
19
CS7-A
20
CS7-B
21
+3.3VA
22
+3.3VA
23
SG
24
SG
25
DATA1
26
DATA3
27
DATA5
28
DATA7
29
DATA9
30
DATA11
31
DATA13
32
DATA15
33
A20
34
A18
35
A16
36
A14
37
A12
38
A10
39
A08
40
A06
41
A04
42
A02
43
DWNLED
44
/CS0
45
+3.3VA
46
RMSL
47
/WRX
48
SG
49
SG
50

PM DIMM

Board to Board
Board to Board

NCU
(1)

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30

CN501
TXOUT
1
RXIN
2
CML
3
LD
4
EXTRG
5
ATT3DB
6
RLADJ1
7
RLADJ2
8
RGCLK
9
AG
10
-12VB
11
AG
12
+12VB
13
+24VB
14
16Hz
15
AG
16
CI
17
ANSDET
18
REVA
19
REVB
20
INTHOOK
21
FXTHOOK
22
+5.1VA
23
AG
24
+5VA
25
-12VB
26
AG
27
+12VB
28
+24VB
29
PG
30

CN32
+24VD4
2
PG
1

CN126
L/S
1
FULL-C
2
MONO-C
3
B/W
4
+5.1VA
5
SG
6
NC
7

CN120
VBUS
1
D2
D+
3
SG
4
VBUS
5
D6
D+
7
SG
8

SPEAKER

6
5
4
3
2
1

(OPTION)

CN503
1
2

+
-

CN19
80
79
78
77
76
75
74
73
72
71
70
69
68
67
66
65
64
63
62
61
60
59
58
57
56
55
54
53
52
51
50
49
48
47
46
45
44
43
42
41
40
39
38
37
36
35
34
33
32
31
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1

CN20
SG
1
SG
2
+3.3VA
3
+3.3VA
4
+3.3VA
5
+3.3VA
6
SG
7
NC
8
BDI[9]
9
BDI[8]
10
BDI[7]
11
BDI[6]
12
BDI[5]
13
BDI[4]
14
BDI[3]
15
BDI[2]
16
BDI[1]
17
BDI[0]
18
SG
19
SG
20
GDI[9]
21
GDI[8]
22
GDI[7]
23
GDI[6]
24
GDI[5]
25
GDI[4]
26
GDI[3]
27
GDI[2]
28
GDI[1]
29
GDI[0]
30
SG
31
SG
32
RDI[9]
33
RDI[8]
34
RDI[7]
35
RDI[6]
36
RDI[5]
37
RDI[4]
38
RDI[3]
39
RDI[2]
40
RDI[1]
41
RDI(0)
42
SCLK-0
43
SDO-0
44
CEBLUE-0
45
SCLK-0
46
SDO-0
47
CEGREEN-0
48
SCLK-0
49
SDO-0
50
CERED-0
51
SHD-0
52
SHP-0
53
BLKCLP-0
54
ACLP-0
55
ADCLK-1
56
SG
57
SG
58
+5.1VB
59
+5.1VB
60
+5.1VB
61
SG
62
SG
63
SG
64
SH-0
65
CCDSW
66
CK2-0
67
CK1-1
68
SHMONO-0
69
SHCOLOR-0
70
CP-0
71
RS-0
72
SG
73
SG
74
+10.5V
75
+10.5V
76
SG
77
SG
78
SG
79
SG
80

CN600
TXOUT2
1
+5VA
2
+12VB
3
+3.3VB
4
MOD2DMA-1
5
SG
6
MEM2CS-0
7
+5.1VB
8
MEMRD2-0
9
CLKOE-1
10
TXEN2-1
11
+5.1VB
12
A[16]
13
A[14]
14
A[12]
15
A[10]
16
A[8]
17
A[6]
18
A[4]
19
A[2]
20
A[0]
21
+5.1VB
22
CEP1RST-0
23
+5.1VB
24
SG
25
CEPCLK
26
SG
27
D[0]
28
D[2]
29
D[4]
30
D[6]
31
D[8]
32
D[10]
33
D[12]
34
D[14]
35
SG
36
MOD2DET-0
37
SG
38
DREQC2-1
39
DACKC2-0
40
RXIN2
41
AG
42
-12VB
43
AG
44
MD2INT-1
45
MOD2CS-0
46
MOD2RST-0
47
SG
48
RXEN2-1
49
MEMWRH2-0
50
MEMWRL2-0
51
A[18]
52
A[17]
53
A[15]
54
A[13]
55
A[11]
56
A[9]
57
A[7]
58
A[5]
59
A[3]
60
A[1]
61
CPURST-0
62
CEP2INT-1
63
+5.1VB
64
+5.1VB
65
IORD2-0
66
IOWR2-0
67
D[1]
68
D[3]
69
D[5]
70
D[7]
71
D[9]
72
D[11]
73
D[13]
74
D[15]
75
+5.1VB
76
+5.1VB
77
CEP2CS-0
78
DREQD2-1
79
DACKD2-0
80
CN702
+24VB
3 1
PG
2 2
NC
1 3

CN31

CN110
VBUS
1
D2
D+
3
SG
4
SG
5

3
2
7
6
4
8
1
5
NC
9

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80

CN602
D[0]
1
D[2]
2
D[4]
3
D[6]
4
RD-0
5
A[0]
6
A[2]
7
A[4]
8
A[6]
9
A[8]
10
A[10]
11
A[12]
12
A[14]
13
A[16]
14
A[18]
15
SG
16
SG
17
D[1]
18
D[3]
19
D[5]
20
D[7]
21
BOOTCS-0
22
A[1]
23
A[3]
24
A[5]
25
A[7]
26
A[9]
27
A[11]
28
A[13]
29
A[15]
30
A[17]
31
ROMDET0-0
32
+5.1VB
33
LEDDL-0
34

2
1

CN347
+5.1VB
13
SG
12
MAMON
11
MAMCLK
10
MAMCW
9
MAMPL
8
MAMGA
7
PG
6
PG
5
+24VD1
4
+24VD1
3
MAMBL
2
NC
1

+24VD1
CTRON
CTRCNT
MCRUM
EXTCTR
PG

J2
(TD+)FA1
1
(TD-)FA2
2
(RD+)FA3
3
FA45
4
FA45
5
(RD-)FA6
6
FA78
7
FA78
8
NC(MTG)
9
NC(MTG)
10
SH
11
SH
12
SH
13
SH
14

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60

J3

CN121
+3.3VA
1
+3.3VA
2
+3.3VA
3
NC(/CS2P)
4
D15
5
D14
6
D13
7
SG
8
D12
9
D11
10
D10
11
SG
12
D09
13
D08
14
/INTPR1
15
SG
16
A03
17
A02
18
A01
19
NC(SRXD)
20
A00
21
D07
22
D06
23
A15
24
D05
25
A14
26
D04
27
A13
28
D03
29
A12
30
D02
31
A11
32
D01
33
A10
34
D00
35
A09
36
A04
37
A08
38
/RESET
39
A07
40
/ACK
41
A06
42
/CSP1
43
A05
44
NC(OEP)
45
NC(STXD)
46
RW
47
SG
48
A16
49
SG
50
+3.3VA
51
SG
52
NC(DACK)
53
+3.3VA
54
/INTPR2
55
SG
56
BRDIN
57
+3.3VA
58
+3.3VA
59
+3.3VA
60
CN119
VBUS
1
D2
D+
3
SG
4

CN172

DIMM(0)

DIMM(1)
CN109
TXD
1
RXD
2
RTS
3
DSR
4
DTR
5
CTS
6
CNT
7
SG
8

MDM

CN401

HOME
SNR

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16

J425
LDFC-1
1
LDFC-2
2
LDFC-4
3
LDFC-5
4
LDFC-6
5
LDFC-7
6
LDFC-8
7
LDFC-9
8
LDFC-10
9
LDFC-11
10
LDFC-12
11
LDFC-13
12
LDFC-15
13
LDON0
14
LDON1
15
SG
16

A15
A14
A13
A12
A11
A10
A9
A8
A7
A6
A5
A4
A3
A2
A1
B15
B14
B13
B12
B11
B10
B9
B8
B7
B6
B5
B4
B3
B2
B1

FAX(OPTION)

MOT-A
+24VD4
MOT-A(-)
MOT-B
+24VD4
MOT-B(-)

H

J428

A1
A2
A3
A4
A5
A6
A7
A8
A9
A10
A11
A12
A13
A14
A15
B1
B2
B3
B4
B5
B6
B7
B8
B9
B10
B11
B12
B13
B14
B15

CN105
+12VA
1
SG
2

DOWNLOAD JIG(SYS)

J50
SG
3
CN13
PLTN-1A
1
2
+5.1VB
2
1
J49
3
SG
3
4
HOME-1A
5
2
+5.1VB
1
6

PWA-F-KEY

1
2
3
4
5
6
7
8
9
10
11

J426
SCN15
1
SCN14
2
SCN13
3
SCN12
4
SCN11
5
RET0
6
RET1
7
RET2
8
RET3
9
RET8
10
RET9
11

XSCL-1A
LP-1A
WE-1A
YP-1A
SG
BZON-0A
CPPOW-0A
LDCLKA
LDDAT-0A
LDLTH-0A
LDON1-0A
LDON0-0A
SG
+5.1VA
+5.1VA
+5.1VA
+5.1VA
RSTCP-0A
SG
RTS1-0A
CTS1-0A
SOUT0-1A
SIN0-1A
SG
UD3-1A
UD2-1A
UD1-1A
UD0-1A
SG
LCDEN-1A

CN125
SG
1
DQ0
2
DQ1
3
DQ2
4
DQ3
5
+3.3VA
6
DQ4
7
DQ5
8
DQ6
9
DQ7
10
DQ8
11
SG
12
DQ9
13
DQ10
14
DQ11
15
DQ12
16
DQ13
17
+3.3VA
18
DQ14
19
DQ15
20
NC
21
NC
22
SG
23
NC
24
NC
25
+3.3VA
26
/WE
27
DQMB0
28
DQMB1
29
/CS0
30
NC
31
SG
32
A0
33
A2
34
A4
35
A6
36
A8
37
A10
38
BA1
39
+3.3VA
40
+3.3VA
41
CLK0
42
SG
43
NC
44
/CS2
45
DQMB2
46
DQMB3
47
NC
48
+3.3VA
49
NC
50
NC
51
NC
52
NC
53
SG
54
DQ16
55
DQ17
56
DQ18
57
DQ19
58
+3.3VA
59
DQ20
60
NC
61
NC
62
CKE1
63
SG
64
DQ21
65
DQ22
66
DQ23
67
SG
68
DQ24
69
DQ25
70
DQ26
71
DQ27
72
+3.3VA
73
DQ28
74
DQ29
75
DQ30
76
DQ31
77
SG
78
CLK2
79
NC
80
NC(WP)
81
SDA
82
SCL
83
+3.3VA
84
SG
85
DQ32
86
DQ33
87
DQ34
88
DQ35
89
+3.3VA
90
DQ36
91
DQ37
92
DQ38
93
DQ39
94
DQ40
95
SG
96
DQ41
97
DQ42
98
DQ43
99
DQ44
100
DQ45
101
+3.3VA
102
DQ46
103
DQ47
104
NC
105
NC
106
SG
107
NC
108
NC
109
+3.3VA
110
/CAS
111
DQMB4
112
DQMB5
113
/CS1
114
/RAS
115
SG
116
A1
117
A3
118
A5
119
A7
120
A9
121
A11
122
BA0
123
+3.3VA
124
CLK1
125
A12
126
SG
127
CKE
128
/CS3
129
DQMB6
130
DQMB7
131
A13
132
+3.3VA
133
NC
134
NC
135
NC
136
NC
137
SG
138
DQ48
139
DQ49
140
DQ50
141
DQ51
142
+3.3VA
143
DQ52
144
NC
145
NC
146
NC
147
SG
148
DQ53
149
DQ54
150
DQ55
151
SG
152
DQ56
153
DQ57
154
DQ58
155
DQ59
156
+3.3VA
157
DQ60
158
DQ61
159
DQ62
160
DQ63
161
SG
162
CLK3
163
NC
164
SA0
165
SA1
166
SA2
167
+3.3VA
168

PLTNSNR

J429

PWA-F-DSP

LCD PANEL

J424
FRAWE
1
LOAD
2
CP
3
SG
4
+5.1VA
5
SG
6
VEE
7
D.OFF
8
D0
9
D1
10
D2
11
D3
12

A15
A14
A13
A12
A11
A10
A9
A8
A7
A6
A5
A4
A3
A2
A1
B15
B14
B13
B12
B11
B10
B9
B8
B7
B6
B5
B4
B3
B2
B1

CN118
XSCL-1A
1
LP-1A
2
WF-1A
3
YD-1A
4
INVGND
5
BZON-0A
6
CPPOW-1A
7
LDCLK-1A
8
LDDAT-1A
9
LDLTH-1A
10
LDON1-0A
11
LDON0-0A
12
SG
13
+5.1VA
14
+5.1VA
15
+5.1VA
16
+5.1VA
17
CPRST-0A
18
SG
19
RTS0-0A
20
CTS0-0A
21
SOUT[0]
22
SIN[0]
23
SG
24
UD3-1A
25
UD2-1A
26
UD1-1A
27
UD0-1A
28
SG
29
LCDEN-1A
30

CN115
CN116
SG
1
DQ0
2
DQ1
3
DQ2
4
DQ3
5
+3.3VA
6
DQ4
7
DQ5
8
DQ6
9
DQ7
10
DQ8
11
SG
12
DQ9
13
DQ10
14
DQ11
15
DQ12
16
DQ13
17
+3.3VA
18
DQ14
19
DQ15
20
NC
21
NC
22
SG
23
NC
24
NC
25
+3.3VA
26
/WE
27
DQMB0
28
DQMB1
29
/CS0
30
NC
31
SG
32
A0
33
A2
34
A4
35
A6
36
A8
37
A10
38
BA1
39
+3.3VA
40
+3.3VA
41
CLK0
42
SG
43
NC
44
/CS2
45
DQMB2
46
DQMB3
47
NC
48
+3.3VA
49
NC
50
NC
51
NC
52
NC
53
SG
54
DQ16
55
DQ17
56
DQ18
57
DQ19
58
+3.3VA
59
DQ20
60
NC
61
NC
62
CKE1
63
SG
64
DQ21
65
DQ22
66
DQ23
67
SG
68
DQ24
69
DQ25
70
DQ26
71
DQ27
72
+3.3VA
73
DQ28
74
DQ29
75
DQ30
76
DQ31
77
SG
78
CLK2
79
NC
80
NC(WP)
81
SDA
82
SCL
83
+3.3VA
84
SG
85
DQ32
86
DQ33
87
DQ34
88
DQ35
89
+3.3VA
90
DQ36
91
DQ37
92
DQ38
93
DQ39
94
DQ40
95
SG
96
DQ41
97
DQ42
98
DQ43
99
DQ44
100
DQ45
101
+3.3VA
102
DQ46
103
DQ47
104
NC
105
NC
106
SG
107
NC
108
NC
109
+3.3VA
110
/CAS
111
DQMB4
112
DQMB5
113
/CS1
114
/RAS
115
SG
116
A1
117
A3
118
A5
119
A7
120
A9
121
A11
122
BA0
123
+3.3VA
124
CLK1
125
A12
126
SG
127
CKE
128
/CS3
129
DQMB6
130
DQMB7
131
A13
132
+3.3VA
133
NC
134
NC
135
NC
136
NC
137
SG
138
DQ48
139
DQ49
140
DQ50
141
DQ51
142
+3.3VA
143
DQ52
144
NC
145
NC
146
NC
147
SG
148
DQ53
149
DQ54
150
DQ55
151
SG
152
DQ56
153
DQ57
154
DQ58
155
DQ59
156
+3.3VA
157
DQ60
158
DQ61
159
DQ62
160
DQ63
161
SG
162
CLK3
163
NC
164
SA0
165
SA1
166
SA2
167
+3.3VA
168

PWA-F-CCD

TOUCH
PANEL

J422
YD
1
XL
2
XR
3
YU
4

G

J526 J527 J523

J427

J423
CCFL+
1
2
CCFL3

PC I/F(IEEE1284)

LCD
BACK LIGHT

F

CN108
STB
1
DATA0
2
DATA1
3
DATA2
4
DATA3
5
DATA4
6
DATA5
7
DATA6
8
DATA7
9
NACK
10
BUSY
11
PERROR
12
SELECT
13
NATFD
14
NC
15
SG
16
FG
17
LOGIC
18
SG
19
SG
20
SG
21
SG
22
SG
23
SG
24
SG
25
SG
26
SG
27
SG
28
SG
29
SG
30
NINIT
31
NFAULT
32
NC
33
NC
34
NC
35
NSELIN
36

RS-232C
(D-sub 9pin)

E

CN124
+3.3VA
1
+3.3VA
2
+3.3VA
3
SG
4
-12VA
5
-12VA
6
+5.1VA
7
+5.1VA
8
+3.3VA
9
OPBINT(2)
10
OPBINT(0)
11
SG
12
PCICLK(5)
13
SG
14
PCICLK(3)
15
SG
16
REQ(1)#
17
REQ(0)#
18
+3.3VA
19
AD[31]
20
AD[29]
21
SG
22
AD[27]
23
AD[25]
24
+3.3VA
25
C/BE(3)#
26
AD[23]
27
SG
28
AD[21]
29
AD[19]
30
+3.3VA
31
AD[17]
32
C/BE(2)#
33
SG
34
IRDY#
35
+3.3VA
36
DEVSEL#
37
SG
38
LOCK#
39
PERR#
40
+3.3VA
41
SERR#
42
+3.3VA
43
C/BE(1)#
44
AD[14]
45
SG
46
AD[12]
47
AD[10]
48
M66EN
49
SG
50
AD[8]
51
AD[7]
52
+3.3VA
53
AD[5]
54
AD[3]
55
SG
56
AD[1]
57
+3.3VA
58
+5.1VA
59
SG
60
+3.3VA
61
+3.3VA
62
+3.3VA
63
SG
64
+12VA
65
+12VA
66
+5.1VA
67
+5.1VA
68
+3.3VA
69
OPBINT(1)
70
+3.3VA
71
PCIRST#
72
+3.3VA
73
PCICLK(4)
74
+3.3VA
75
GNT(1)#
76
GNT(0)#
77
SG
78
PME#
79
AD[30]
80
+3.3VA
81
AD[28]
82
AD[26]
83
SG
84
AD[24]
85
+3.3VA
86
+3.3VA
87
AD[22]
88
AD[20]
89
SG
90
AD[18]
91
AD[16]
92
+3.3VA
93
FRAME#
94
SG
95
TRDY#
96
SG
97
STOP#
98
+3.3VA
99
+3.3VA
100
SG
101
SG
102
PAR
103
AD[15]
104
+3.3VA
105
AD[13]
106
AD[11]
107
SG
108
AD[9]
109
SG
110
C/BE(0)#
111
+3.3VA
112
AD[6]
113
AD[4]
114
SG
115
AD[2]
116
AD[0]
117
+3.3VA
118
+5.1VA
119
+5.1VA
120

USB
DEVICE

D

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120

USB HOST
(INTERNAL)

PCI SLOT(0)

PCI SLOT(1)

A

CN150

PWA-F-LGC

LAN(10BASE-T/100BASE-TX)

Board to Board

PWA-F-SYS

USB HOST

C

SCRAMBLER BOARD

B

CN2
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40

J151
J152
TRST#
A1
+12VA
A2
TMS
A3
TD1
A4
+5.1VA
A5
INTA#
A6
INTC#
A7
+5.1VA
A8
RESERVED
A9
+3.3VA
A10
RESERVED
A11
A12
A13
+3.3VAUX
A14
RST#
A15
+3.3VA
A16
GNT#
A17
SG
A18
RME#
A19
AD[30]
A20
+3.3VA
A21
AD[28]
A22
AD[26]
A23
SG
A24
AD[24]
A25
IDSEL
A26
+3.3VA
A27
AD[22]
A28
AD[20]
A29
SG
A30
AD[18]
A31
AD[16]
A32
+3.3VA
A33
FRAME#
A34
SG
A35
TRDY#
A36
SG
A37
STOP#
A38
+3.3VA
A39
RESRVED
A40
RESRVED
A41
SG
A42
PAR
A43
AD[15]
A44
+3.3VA
A45
AD[13]
A46
AD[11]
A47
SG
A48
AD[09]
A49
SG
A50
SG
A51
C/BE(0)#
A52
+3.3VA
A53
AD[06]
A54
AD[04]
A55
SG
A56
AD[02]
A57
AD[00]
A58
+3.3VA
A59
REQ64#
A60
+5.1VA
A61
+5.1VA
A62
-12VA
B1
TCK
B2
SG
B3
TD0
B4
+5.1VA
B5
+5.1VA
B6
INTB#
B7
INTD#
B8
PRSNT1#
B9
RESERVED
B10
PRSNT2#
B11
B12
B13
RESERVED
B14
SG
B15
CLK
B16
SG
B17
REQ#
B18
+3.3VA
B19
AD[31]
B20
AD[29]
B21
SG
B22
AD[27]
B23
AD[25]
B24
+3.3VA
B25
C/BE(3)#
B26
AD[23]
B27
SG
B28
AD[21]
B29
AD[19]
B30
+3.3VA
B31
AD[17]
B32
C/BE(2)#
B33
SG
B34
IRDY#
B35
+3.3VA
B36
DEVSEL#
B37
SG
B38
LOCK#
B39
PERR#
B40
+3.3VA
B41
SERR#
B42
+3.3VA
B43
C/BE(1)#
B44
AD[14]
B45
SG
B46
AD[12]
B47
AD[10]
B48
M66EN
B49
SG
B50
SG
B51
AD[08]
B52
AD[07]
B53
+3.3VA
B54
AD[05]
B55
AD[03]
B56
SG
B57
AD[01]
B58
+3.3VA
B59
ACK64#
B60
+5.1VA
B61
+5.1VA
B62

Board to Board

(OPTION)

PWA-F-NIC

PCI

A

e-STUDIO3511/4511 サービスマニュアル サービス編
9. 束線結線図
9.2 DC 結線図

FG

FG

J560
CLTRP
1
2TR+24VD1
DRV-CLT
2
7
6
5
4
3
2
1

J559
CLTRP
2
2TR+24VD1
1 CONT-CLT
J561
+5.1VB
1
TR2PSTRPD
2
POS-SNR
SG
3

TRANSFER BELT UNIT
J640
1 4
2 3
3 2
4 1
J527
1 6
2 5
3 4
4 3
5 2
6 1

J565
5 1
4 2
3 3
2 4
1 5
J511
13 1
12 2
11 3
10 4
9 5
8 6
7 7
6 8
5 9
4 10
3 11
2 12
1 13

J625
1 7
2 6
3 5
4 4
5 3
6 2
7 1

J534
NC
1
KTNR1B
2
TNR-MOT
KTNR1A
3
J532
KTNDET
1
K-TNR-SW
SG
2

G

J556
+5.1VB
1
PSTPC
2 FED-U-SNR
SG
3
J555
+5.1VB
1
CTUFED
2 RGST-SNR
SG
3

J566
SG
3
CTLFED
FED-L-SW
2
+5.1VB
1
J528
SDCSW
2
SIDESG
COV-SW
1
+12VB
AG
TNREF
TNLV1
TNLV2
TNLED
AG

J542
1
2
3
4 TNLVL-SNR
5
6
7

J543
+24VD1
2
TNLVLSLTBTNA
1 SHUT-SOL
J646
4 1
3 2
2 3
1 4

M

J577
SG
1
FRNTFRDSW
COV-SW
2
J597
+24VD1
1
MAIN-SW
RSTSW
2

8

H

9.3 Connector Table
CN331 PWA-F-LGC (CN331) <-> PS-HVT (CN480), CLING-SNR
Pin No
Symbol
A1
PG
A2
+24VD1
A3
HVTSTS
A4
A5
A6
A7
A8
A9

ECON
TC2VR
TC2ON
TC1VR
TC1ON
KDVVR

A10

KDVAON

A11

KDXDON

A12

CDVVR

A13

CDVAON

A14

CDVDON

A15
A16
A17

GVR
CCON
HVCLK

B1
B2
B3
B4
B5
B6
B7
B8
B9
B10
B11
B12
B13
B14
B15
B16
B17

NC
NC
NC
NC
+5.1VB
CUPE1
SG

Name
Power ground
+24V
High-voltage power supply abnormality detection
signal
Drum cleaning blade bias ON/OFF signal
2nd transfer belt bias output reference voltage
2nd transfer belt bias output voltage ON/OFF signal
1st transfer belt bias output reference voltage
1st transfer belt bias output voltage ON/OFF signal
Black developer bias high-voltage DC output
reference voltage
Black developer bias high-voltage AC component ON/
OFF signal
Black developer bias high-voltage DC component ON/
OFF signal
Color developer bias high-voltage DC output
reference voltage
Color developer bias high-voltage AC component ON/
OFF signal
Color developer bias high-voltage DC component ON/
OFF signal
Drum main charger grid output reference voltage
Drum main charger grid ON/OFF signal
Timer output for power supply (AC output reference
frequency)
Not connected
Not connected
Not connected
Not connected
+5V
Paper clinging detection sensor detection signal
Signal ground

CN351 PWA-F-LGC (CN351) <-> BRIDGE UNIT (OPTION)
Active
L: Abnormal
H: Normal
L
Analog
L
Analog
L
Analog
L

Symbol
CLKC
CLKB
SCSWC
DRV7
DRV6
DRV5
DRV4
DRV3
DRV2
DRV1
DRV0
PFRST
+5.1VB
SG
SIZE0
SIZE1
SIZE2
SIZE3
RETS0
RETS1
RETS2
RETS3
RETS4
RETS5
RETS6
RETS7
SCSWB
LCCNT

Name
PFP/LCF register control signal
PFP/LCF register control signal
PFP/LCF switch select control signal
PFP/LCF driver control signal
PFP/LCF driver control signal
PFP/LCF driver control signal
PFP/LCF driver control signal
PFP/LCF driver control signal
PFP/LCF driver control signal
PFP/LCF driver control signal
PFP/LCF driver control signal
Reset signal
+5V
Signal ground
Size data bus 0
Not used
Not used
Not used
PFP/LCF sensor detection signal
PFP/LCF sensor detection signal
PFP/LCF sensor detection signal
PFP/LCF sensor detection signal
PFP/LCF sensor detection signal
PFP/LCF sensor detection signal
PFP/LCF sensor detection signal
PFP/LCF sensor detection signal
PFP/LCF switch select control signal
LCF connection signal

Analog
L
L
Analog
L
-

Active
L
-

CN334 PWA-F-LGC (CN334) <-> PWA-F-LDR (CN201)
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

Symbol
SG
SG
BEAMDT
+5.1VB
SG
+5.1VD
+5.1VD
SG
SHDWN
WRAPC
SG
PIDT0
PIDT1
SG
SG
WRLVL
SG
+5.1VD
+5.1VD
SG

Name
Signal ground
Signal ground
Laser beam monitor signal
+5V
Signal ground
+5V
+5V
Signal ground
Laser ON/OFF signal
APC write signal
Signal ground
Laser image data
Laser image data
Signal ground
Signal ground
Laser write level signal
Signal ground
+5V
+5V
Signal ground

Active
-

CN337 PWA-F-LGC (CN337) <-> CST-L-TR-L-CLT, CST-L-TR-H-CLT,
TRY-MOT, CST-L-FEED-CLT, NEMP-L-SNR, CST-U-TRY-SNR,
EMP-U-SNR, CST-L-SW, CST-U-SW, EMP-L-SNR, CST-L-TRY-SNR,
NEMP-U-SNR, CST-U-FEED-CLT
Pin No
A1
A2
A3
A4
A5
A6
A7
A8
A9
A10
A11
A12
A13
A14
A15
A16
A17
A18
B1
B2
B3
B4
B5
B6
B7
B8
B9
B10
B11
B12
B13
B14
B15
B16
B17
B18

Symbol
CLMFDL
+24VD1
CLMFCL
+24VD1
TUP1
TUP2
NC
CLFED2
+24VD1
SG
CLFLS
+5.1VB
+5.1VB
CUTOP
SG
+5.1VB
CUEMP
SG
NC
NC
CLSW
SG
CUSW
SG
SG
CLEMP
+5.1VB
SG
CLTOP
+5.1VB
+5.1VB
CUFLS
SG
+24VD1
CLFED1
NC

Name
Lower transport clutch (Low speed) drive signal
+24V
Lower transport clutch (High speed) drive signal
+24V
Tray-up motor drive signal-1
Tray-up motor drive signal-2
Not connected
Lower drawer feed clutch drive signal
+24V
Signal ground
Lower drawer paper stock sensor detection signal
+5V
+5V
Upper drawer tray-up sensor detection signal
Signal ground
+5V
Upper drawer empty sensor detection signal
Signal ground
Not connected
Not connected
Lower drawer detection switch signal
Signal ground
Upper drawer detection switch signal
Signal ground
Signal ground
Lower drawer empty sensor detection signal
+5V
Signal ground
Lower drawer tray-up sensor detection signal
+5V
+5V
Upper drawer paper stock sensor detection signal
Signal ground
+24V
Upper drawer feed clutch drive signal
Not connected

Active
L
L
L
L
-

CN340 PWA-F-LGC (CN340) <-> PWA-F-ADU (CN211, 212), ADU-CLT,
PWA-F-SFB (J619), SFB-SNR, SFB-FEED-CLT, SFB-SOL,
SFB-FED-SER
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34

Symbol
SG
SG
SFSZ0
SFSZ1
SFSZ2
SFSZ3
+5.1VB
SFBSW
SG
+24VD1
CLSFB
+24VD1
SOLSFB
SG
SFDFED
+5.1VB
SFSSW
PG
PG
+24VD1
+24VD1
ADM2D
ADM2B
ADM2C
ADM2A
CRTDOWN
ADTR2
+5.1VB
SG
ADCNT
ADTR‚P
ADCOV
+24VD1
ADUCL

Name
Signal ground
Signal ground
SFB paper size detection signal-0
SFB paper size detection signal-1
SFB paper size detection signal-2
SFB paper size detection signal-3
+5V
SFB bypass paper sensor detection signal
Signal ground
+24V
Bypass feed clutch drive signal
+24V
Bypass pickup solenoid drive signal
Signal ground
Bypass feed sensor detection signal
+5V
Connected to A1 pin
Power ground
Power ground
+24V
+24V
ADU motor drive signal D
ADU motor drive signal B
ADU motor drive signal C
ADU motor drive signal A
ADU motor control signal
ADU exit sensor detection signal
+5V
Signal ground
ADU connection detection signal
ADU entrance sensor detection signal
ADU opening/closing switch detection signal
+24V
ADU clutch drive signal

Active
L
L
L
L
L
L

CN344 PWA-F-LGC (CN344) <-> DOUNLOARD JIG (LGC)
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34

Symbol
D[0]
D[2]
D[4]
D[6]
RD-0
A[0]
A[2]
A[4]
A[6]
A[8]
A[10]
A[12]
A[14]
A[16]
A[18]
SG
SG
D[1]
D[3]
D[5]
D[7]
CS2-0
A[1]
A[3]
A[5]
A[7]
A[9]
A[11]
A[13]
A[15]
A[17]
ROMDT-0
+5.1VB
ROMLD-1

Name
ROM data bus [0]
ROM data bus [2]
ROM data bus [4]
ROM data bus [6]
ROM data read signal
ROM address bus [0]
ROM address bus [2]
ROM address bus [4]
ROM address bus [6]
ROM address bus [8]
ROM address bus [10]
ROM address bus [12]
ROM address bus [14]
ROM address bus [16]
ROM address bus [18]
Signal ground
Signal ground
ROM data bus [1]
ROM data bus [3]
ROM data bus [5]
ROM data bus [7]
Chip select signal
ROM address bus [1]
ROM address bus [3]
ROM address bus [5]
ROM address bus [7]
ROM address bus [9]
ROM address bus [11]
ROM address bus [13]
ROM address bus [15]
ROM address bus [17]
Download board connection detection signal
+5V
External ROM loading status signal

Active
L
L
L

CN345 PWA-F-LGC (CN345) <-> MAIN-SW, FRNT-COV-SW,
TNLVL-SHUT-SOL, TNLVL-SNR, SIDE-COV-SW, FED-L-SNR,
RGST-SNR,FED-U-SNR, K-TRN-SW, TNR-MOT, TR2-POS-SNR,
2TR-CONT-CLT, 2TR-DRV-CLT
Pin No
A1
A2
A3
A4
A5
A6
A7
A8
A9
A10
A11
A12
A13
A14
A15
A16
A17
A18
A19
A20
B1
B2
B3
B4
B5
B6
B7
B8
B9
B10
B11
B12
B13
B14
B15
B16
B17
B18
B19
B20

Symbol
RSTSW
+24VD1
FRDSW
SG
SLTBTNA
+24VD1
AG
TNLED
TNLVL2
TNLVL1
INREF
AG
+12VB
SG
SDCSW
+5.1VB
CTLFED
SG
NC
NC
SG
CTUFED
+5.1VB
SG
PSTPC
+5.1VB
SG
KTNDET
KTNR1A
KTNR1B
SG
PSTRPD
+5.1VB
+24VD1
CLTRP
+24VD1
CLTRR
NC
NC
NC

Name
Main reset signal
+24V
Front cover opening/closing signal
Signal ground
Image quality sensor shutter solenoid drive signal
+24V
Analog ground
Image quality sensor LED drive signal
Image quality sensor detection signal
Image quality sensor detection signal
Image quality sensor reference signal
Analog ground
+12V
Signal ground
Side cover opening/closing switch signal
+5V
Lower drawer feed sensor detection signal
Signal ground
Not connected
Not connected
Signal ground
Registration sensor detection signal
+5V
Signal ground
Upper drawer feed sensor detection signal
+5V
Signal ground
Black toner cartridge switch signal
Toner motor drive signal A
Toner motor drive signal B
Signal ground
2nd transfer roller position detection sensor detection
signal
+5V
+24V
2nd transfer roller contact clutch drive signal
+24V
2nd transfer roller drive clutch drive signal
Not connected
Not connected
Not connected

Active
Analog
Analog
Analog
L
L
-

CN347 PWA-F-LGC (CN347) <-> MAIN-MOT
Pin No
Symbol
1
NC
2
MAMBL

Name
Not used
Main motor brake signal

3
4
5
6
7

+24VD1
+24VD1
PG
PG
MAMGA

+24V
+24V
Power ground
Power ground
Main motor speed switching signal

8
9

MAMPL
MAMCW

Main motor phase locked signal
Main motor rotational direction signal

10
11

MAMCLK
MAMON

Main motor reference clock signal
Main motor ON/OFF signal

12
13

SG
+5.1VB

Signal ground
+5V

Active
L: Braking,
H: Normal
L: Low,
H: High
L: Normal
L: CW,
H: CCW
L: ON,
H: OFF
-

CN348 PWA-F-LGC (CN348) <-> TRSP-MOT, DEV-MOT
Pin No
A1
A2
A3
A4
A5
A6

Symbol

Name

NC
+24VD1
+24VD1
PG
PG
FDMGA

Not connected
+24V
+24V
Power ground
Power ground
Transport motor speed switching signal

A7
A8

FDMPL
FDMCW

Transport motor phase locked signal
Transport motor rotational direction signal

A9
A10

FDMCK
FDMON

Transport motor reference clock signal
Transport motor ON/OFF signal

A11
A12
B1
B2
B3

SG
+5.1VB
+5.1VB
SG
DEVMON

Signal ground
+5V
+5V
Signal ground
Developer motor ON/OFF signal

B4
B5

DVMCLK
DVMCW

Developer motor reference clock signal
Developer motor rotational direction signal

B6
B7
B8
B9
B10
B11
B12

DVMPL
NC
PG
PG
+24VD1
+24VD1
NC

Developer motor phase locked signal
Not connected
Power ground
Power ground
+24V
+24V
Not connected

Active
L: Low,
H: High
L: Normal
L: CW,
H: CCW
L: ON,
H: OFF
L: ON,
H: OFF
L: CW,
H: CCW
L: Normal
-

CN349 PWA-F-LGC (CN349) <-> IPC (OPTION)
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30

Symbol
SG
+5.1VB
AD0
AD2
AD4
AD6
I/O0
I/O2
I/O4
I/O6
SG
WE
CSIP2
+5.1VB
IPCSW
SG
+5.1VB
AD1
AD3
AD5
AD7
I/O1
I/O3
I/O5
I/O7
SG
OE
IPRST
+5.1VB
SG

Name
Signal ground
+5V
System address bus [0]
System address bus [2]
System address bus [4]
System address bus [6]
System data bus [0]
System data bus [2]
System data bus [4]
System data bus [6]
Signal ground
Write signal
Chip select signal to IP2
+5V
IPC connection detection signal
Signal ground
+5V
System address bus [1]
System address bus [3]
System address bus [5]
System address bus [7]
System data bus [1]
System data bus [3]
System data bus [5]
System data bus [7]
Signal ground
Output enable signal
IPC reset signal
+5V
Signal ground

Symbol
PG
+24VD1
GASOL
NC
RLTRS

6

RLCSW

7
8
9
10
11

NC
RLCNT
JSPSW
SG
RLHSW

12
13

+5.1VB
RLC2S

L

CN332 PWA-F-LGC (CN332) <-> PFP (OPTION)/LCF (OPTION)
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28

Pin No
1
2
3
4
5

Active
L
-

Name
Power ground
+24V
Bridge unit gate solenoid drive signal
Not connected
Bridge unit intermediary transport sensor detection
signal
Bridge unit transport cover opening/closing sensor
detection signal
Not connected
Bridge unit connection detection signal (1)
Bridge unit connection detection signal (2)
Signal ground
Bridge unit load-full sensor detection signal (copier
side)
+5V
Bridge unit exit sensor detection signal

CN102 PWA-F-SYS (CN102) <-> PWA-F-SLG (CN18)
Active
L
-

CN352 PWA-F-LGC (CN352) <-> M/DC-POL
Pin No
Symbol
1
POMPL
2
POMON
3
4
5

POMCK
PG
+24VD1

Name
Polygonal motor phase locked signal
Polygonal motor ON/OFF signal
Polygonal motor reference clock signal
Power ground
+24V

Active
L: Normal
L: ON,
H: OFF
-

CN354 PWA-F-LGC (CN354) <-> PWA-F-CCL (CN491)
Pin No
Symbol
1
+5VSW
2
ENSNR1
3
4
5
6
7
8
9
10

ENSNR2
ENVCL
ENVT1
ENVT2
SG
+5.1VB
PG
+24VD1

Name
+5V
Charger cleaner rear position detection switch signal
(Home position)
Charger cleaner front position detection switch signal
Not used (Open)
Charger cleaner motor control signal T1
Charger cleaner motor control signal T2
Signal ground
+5V
Power ground
+24V

Active
L
L
-

CN355 PWA-F-LGC (CN355) <-> COIN CONTROLLER (OPTION)/COPY
KEY CARD (OPTION)
Pin No
A1
A2
A3
A4
A5
A6
A7
A8
B1
B2
B3
B4
B5
B6
B7
B8

Symbol
+24VD1
CTRON
CTRCNT
MCRUN
EXTCTR
PG
BKCTR
MNCTR
FLCTR
SG
SIZE3
SIZE2
SIZE1
SIZE0
+5.1VB
CTRCNT2

Name
+24V
Counter ON signal
Copy permitting signal
Copying operation signal
Exit sensor ON signal
Power ground
Black and white mode counter ON signal
Mono-color mode counter ON signal
Full color mode counter ON signal
Signal ground
Paper size signal (3)
Paper size signal (2)
Paper size signal (1)
Paper size signal (0)
+5V
Copy key card detection signal

Active
L
L
L
L
L
L
-

CN356 PWA-F-LGC (CN356) <-> COLR-ATTNR-SNR/ATTNR-SHUT-SOL/
KEY COPY COUNTER (OPTION)
Pin No
A1
A2
A3
A4
A5

Symbol
SG
NC
NC
C-CK (SG)
C-CK

A6
A7

SG
KTCRC

A8
A9
B1

+24VD1
KTCR0
CKSLS

B2
B3
B4
B5
B6
B7
B8
B9

SLDVTNB
+24VD1
SLDVTNA
+5.1VB
DVTNALD
AG
DVCTRN
VLED

Name
Signal ground
Not connected
Not connected
Signal ground
Key copy counter identification signal (Connected to
A4 pin)
Signal ground
Key copy counter/copy key card connection detection
signal
+24V
Key copy counter ON signal
Color auto-toner and shutter solenoid connection
detection signal (Connected to A1 pin)
Color auto-toner sensor shutter solenoid drive signal B
Color auto-toner sensor shutter solenoid drive signal A
+5V
Color auto-toner sensor LED drive signal
Analog ground
Color auto-toner sensor signal
Not used

Active
L
L
Analog
-

CN358 PWA-F-LGC (CN358) <-> PS-IH (CN455, 456), THMS-F-FBLT,
THMS-R-FBLT, THMS-C-FBLT, EXIT-SNR
Pin No
A1
A2
A3
A4
A5
A6
A7
A8
A9
A10
A11
A12
A13
B1
B2
B3
B4
B5
B6
B7
B8
B9
B10
B11
B12
B13

Symbol
IH2ON
+5VSW
H1-PWR1
H1-PWR2
H1-PWR3
H2-PWR1
H2-PWR2
H2-PWR3
IH1ON
SG
IH DUTY
H1 ERR1
H1 ERR2
+5VSW
ETHETH+
STHSTH+
MTHMTH+
NC
NC
FUSSW
SG
EXTSW
+24V

Name
IH2 ON/OFF signal
+5V
Heater H1 power data 1
Heater H1 power data 2
Heater H1 power data 3
Heater H2 power data 1
Heater H2 power data 2
Heater H2 power data 3
IH1 ON/OFF signal
Signal ground
IH1/2 duty control signal
Heater H1 error signal 1
Hearer H1 error signal 2
+5V
Fuser belt front edge thermistor detection signal
Fuser belt front edge thermistor detection signal (+5V)
Fuser belt sub thermistor detection signal
Fuser belt sub thermistor detection signal (+5V)
Fuser belt main thermistor detection signal
Fuser belt main thermistor detection signal (+5V)
Not used
Not used
Fuser unit connection detection signal
Signal ground
Exit sensor detection signal
+24V

Active
H
H
Analog
Analog
Analog
-

CN360 PWA-F-LGC (CN360) <-> PWA-F-DRV (CN434)
Pin No
A1
A2
A3
A4
A5
A6
A7
A8
A9
A10
A11
A12
A13
A14
A15
B1
B2
B3
B4
B5
B6
B7
B8
B9
B10
B11
B12
B13
B14
B15

Symbol
SG
EEPDIN
EEPCLK
SG
RVMPHC
RVMPHA
EXTMC
EXTMA
FAN2L
FAN4L
FAN6L
FAN2H
FAN4H
FAN6H
EXTC1
SG
+5.1VB
FAN5H
FAN3H
RVMC1
FAN5L
FAN3L
SG
EXTMB
EXTMD
RVMPHB
RVMPHD
+5.1VB
EEPCS
EEPDOUT

Name
Signal ground
Serial data to EEPROM
Serial clock to EEPROM
Signal ground
Revolver motor drive signal C
Revolver motor drive signal A
Exit motor drive signal C
Exit motor drive signal A
Internal cooling fan drive signal L
Ozone exhaust fan drive signal L
Not used
Internal cooling fan drive signal H
Ozone exhaust fan drive signal H
Not used
Exit motor drive reference voltage
Signal ground
+5V
Not used
IH control board cooling fan drive signal H
Revolver motor drive reference voltage
Not used
IH control board cooling fan drive signal L
Signal ground
Exit motor drive signal B
Exit motor drive signal D
Revolver motor drive signal B
Revolver motor drive signal D
+5V
Chip select signal to EEPROM
Serial data to EEPROM

Active
Analog
H
-

CN361 PWA-F-LGC (CN361) <-> TEMP/HUMI-SNR, THMS-DRM,
K-ATTNR-SNR, LSU-FAN-MOT, TRBLT-CLN-CLT, REVLV-HP-SNR,
BELT-CLN-MOT, COLR-TNR-SNR, LP-ERS, K-DEV-POS-SNR,
K-DEV-TIM-SNR, TRBLT-HP-SNR2, TRBLT-HP-SNR1
Pin No
A1
A2
A3
A4
A5
A6
A7

Symbol
TEMPS
SG
HUMIS
+5.1VB
DRTMP+
DRTMPATSDET

A8
A9
A10
A11
A12
A13
A14
A15
A16
A17
A18
A19
B1
B2
B3
B4
B5
B6
B7
B8
B9

PG
ATS
+24VD1
ATSVR
SG
FAN1
+24VD1
CLBUCP
+24VD1
SG
RVLHP
+5.1VB
BMBCOR
+24VD1
+5.1VB
CTNR
SG
+24VD1
ERSLP
+5.1VB
BLK

B10
B11
B12

SG
+5.1VB
KDS

B13
B14
B15
B16
B17
B18
B19

SG
+5.1VB
MARKS
SG
+5.1VB
MARKL
SG

Name
Temperature signal
Signal ground
Humidity signal
+5V
Drum thermistor detection signal
Drum thermistor detection signal
Black auto-toner sensor detection (Connected to A12
pin)
Power ground
Black auto-toner sensor detection signal
+24V
Black auto-toner sensor reference voltage
Signal ground
Laser unit cooling fan drive signal
+24V
Transfer belt cleaner clutch drive signal
+24V
Signal ground
Revolver home position sensor detection signal
+5V
Transfer belt cleaner auger motor drive signal
+24V
+5V
Color toner cartridge sensor detection signal
Signal ground
+24V
Exposure lamp drive signal
+5V
Black developer contact position detection sensor
signal
Signal ground
+5V
Black developer contact timing detection sensor
signal
Signal ground
+5V
Transfer belt home position sensor-1 detection signal
Signal ground
+5V
Transfer belt home position sensor-2 detection signal
Signal ground

Active
Analog
Analog
Analog
Analog
L
Analog
Analog
-

CN362 PWA-F-LGC (CN362) <-> COLR-DEV-TNR-CLT, COLR-DEV-CLT,
K-DEV-CLT, RGST-CLT, CST-U-TR-L-CLT, CST-U-TR-H-CLT,
DRM-CLN-MOT, USD-TNR-FLL-SNR, K-DEV-CONT-CLT
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22

Symbol
CLCTNS
CLRRST
+24VD1
+24VD1
CLCDVR
CLMFDH
+24VD1
+24VD1
CLKDVR
CLMFCU
+24VD1
+24VD1
BMDRCB
SG
DRCLB
USTFL
CLKDVP
+5.1VB
+24VD1
NC
NC
NC

Name
Color developer toner supply clutch drive signal
Registration clutch drive signal
+24V
+24V
Color developer drive clutch signal
Upper transport clutch (Low speed) drive signal
+24V
+24V
Black developer drive clutch signal
Upper transport clutch (High speed) drive signal
+24V
+24V
Drum cleaner brush motor drive signal
Signal ground
Drum cleaner brush motor drive signal
Toner bag full detection sensor signal
Black developer lifting clutch drive signal
+5V
+24V
Not connected
Not connected
Not connected

Active
-

CN363 PWA-F-LGC (CN363) <-> USD-TNR-SNR
Pin No
Symbol
1
+5.1VB
2
USTFL2
3
SG

Name
+5V
Toner bag sensor drive signal
Signal ground

Active
-

CN100 PWA-F-SYS (CN100) <-> DOWNLOAD JIG (SYS)
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50

Symbol
DATA0
DATA2
DATA4
DATA6
DATA8
DATA10
DATA12
DATA14
A21
A19
A17
A15
A13
A11
A09
A07
A05
A03
RDX
CS7-A
CS7-B
+3.3VA
+3.3VA
SG
SG
DATA1
DATA3
DATA5
DATA7
DATA9
DATA11
DATA13
DATA15
A20
A18
A16
A14
A12
A10
A08
A06
A04
A02
DWNLED
/CS0
+3.3VA
RMSL
/WRX
SG
SG

Name
System data bus [0]
System data bus [2]
System data bus [4]
System data bus [6]
System data bus [8]
System data bus [10]
System data bus [12]
System data bus [14]
System address bus [19]
System address bus [17]
System address bus [15]
System address bus [13]
System address bus [11]
System address bus [9]
System address bus [7]
System address bus [5]
System address bus [3]
System address bus [1]
System read signal
Chip select signal (7-A)
Chip select signal (7-B)
+3.3V
+3.3V
Signal ground
Signal ground
System data bus [1]
System data bus [3]
System data bus [5]
System data bus [7]
System data bus [9]
System data bus [11]
System data bus [13]
System data bus [15]
System address bus [18]
System address bus [16]
System address bus [14]
System address bus [12]
System address bus [10]
System address bus [8]
System address bus [6]
System address bus [4]
System address bus [2]
System address bus [0]
System address bus [20]
System chip select signal
+3.3V
System control signal
System write signal
Signal ground
Signal ground

Active
-

CN101 PWA-F-SYS (CN101) <-> FAX (CN701) (OPTION)
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50

Symbol
+5.1VB
DA1
+5.1VB
DD0
+5.1VB
DD3
+5.1VB
DD6
+5.1VB
DD9
SG
DD12
SG
SG
SG
SG
SG
SG
+3.3VB
INTRQ
+3.3VB
+5.1VA
-12VB
SG
+12VB
DA0
DA2
IDECS
DD1
DD2
DD4
DD5
DD7
DD8
DD10
DD11
DD13
DD14
DD15
/DIOR
/DIOW
/DMACK
/DLDCS0
/RESET
DMARQ
NC
FXWP
SG
SG
NC

Name
+5V
IDE Address [1]
+5V
Fax data bus [0]
+5V
Fax data bus [3]
+5V
Fax data bus [6]
+5V
Fax data bus [9]
Signal ground
Fax data bus [12]
Signal ground
Signal ground
Signal ground
Signal ground
Signal ground
Signal ground
+3.3V
IDE interrupt signal
+3.3V
+5V
-12V
Signal ground
+12V
IDE Address [0]
IDE Address [2]
IDE chip select signal
Fax data bus [1]
Fax data bus [2]
Fax data bus [4]
Fax data bus [5]
Fax data bus [7]
Fax data bus [8]
Fax data bus [10]
Fax data bus [11]
Fax data bus [13]
Fax data bus [14]
Fax data bus [15]
IDE IOR signal
IDE IOW signal
DM acknowledge signal
Chip select signal
Reset signal
DM data request signal
Not used
FAX wake-up signal
Signal ground
Signal ground
Not connected

Active
L
-

Pin No
Symbol
A1
RX3-1
A2
SG
A3
CLK-0
A4
A5
A6
A7
A8
A9

RX2-1
SG
RX1-0
RX0-1
SG
MCKI-0

A10

HSYN-1

A11
A12

SG
VSYN-0

A13
A14
A15
A16
A17
A18
A19
A20
B1
B2

SCNT-1
CCODE(1)
SG
SG
SG
SG
SG
CCODE(0)
RX3-0
CLK-1

B3
B4
B5
B6
B7
B8

SG
RX2-0
RX1-1
SG
RX0-0
MCKI-1

B9
B10

SG
HSYN-0

B11

VSYN-1

B12
B13
B14
B15
B16
B17
B18
B19
B20

RESERVED
SYSCNT-0
SRST-0
SCNRTS-0
SCNCTS-0
MMPIO-1
SCNIN-1
SCNOUT-1
SCN-3V

Name
Image data 3 (differential signal +)
Signal ground
Clock signal for image data transmission (differential
signal -)
Image data 2 (differential signal +)
Signal ground
Image data 1 (differential signal -)
Image data 0 (differential signal +)
Signal ground
Clock signal for image data processing (differential
signal -)
Horizontal scanning synchronized signal (differential
signal +)
Signal ground
Vertical scanning synchronized signal (differential
signal -)
Scanner board connection detection signal
Color code signal (1)
Signal ground
Signal ground
Signal ground
Signal ground
Signal ground
Color code signal (0)
Image data 3 (differential signal +)
Clock signal for image data transmission (differential
signal +)
Signal ground
Image data 2 (differential signal -)
Image data 1 (differential signal +)
Ground
Image data 0 (differential signal -)
Clock signal for image data processing (differential
signal +)
Signal ground
Horizontal scanning synchronized signal (differential
signal -)
Vertical scanning synchronized signal (differential
signal +)
Signal ground
SYS board connection detection signal
Scanner reset
SIO transmission request
SIO transmission clear
TS circuit starting request signal
SIO received data
SIO transmitted data
+3.3V

CN116 PWA-F-SYS (CN116) <-> DIMM (0)
Active
L
L
L
L
L
H
-

CN105 PWA-F-SYS (CN105) <-> SYS-FAN-MOT
Pin No
Symbol
Name
1
FAN-ON(+12VA) SYS board cooling fan drive signal (+12V)
2
SG
Signal ground

Active
-

CN108 PWA-F-SYS (CN108) <-> PC I/F (IEEE1284)
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36

Symbol
STB
DATA0
DATA1
DATA2
DATA3
DATA4
DATA5
DATA6
DATA7
NACK
BUSY
PERROR
SELECT
NATFD
NC
SG
FG
LOGIC
SG
SG
SG
SG
SG
SG
SG
SG
SG
SG
SG
SG
NINIT
NFAULT
NC
NC
NC
NSEL IN

Name
nStrobe
Data bus [0]
Data bus [1]
Data bus [2]
Data bus [3]
Data bus [4]
Data bus [5]
Data bus [6]
Data bus [7]
nAck
Busy
PError
Select
nAutoFd
Not connected
Signal ground
Frame ground
Peripheral Logic High [Pull-up]
Signal ground
Signal ground
Signal ground
Signal ground
Signal ground
Signal ground
Signal ground
Signal ground
Signal ground
Signal ground
Signal ground
Signal ground
nInit
nFault
Not connected
Not connected
Not connected
nSelectIn

Active
H
-

CN109 PWA-F-SYS (CN109) <-> RS-232C
Pin No
1
2
3
4
5
6
7
8

Symbol
TXD
RXD
RTS
DSR
DTR
CTS
CNT
SG

Name
Transmitted data
Received data
Transmission request
Data set ready signal
Data terminal ready signal
Transmission enabled
Carrier detection signal
Signal ground

Active
-

CN110 PWA-F-SYS (CN110) <-> USB HOST
Pin No
1
2
3
4
5

Symbol
VBUS
DD+
SG
SG

Name
+5V
Serial data
Serial data
Signal ground
Signal ground

Active
-

CN112 PWA-F-SYS (CN112) <-> HDD (CN170) (STANDARD)
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40

Symbol
/RESET
SG
DD7
DD8
DD6
DD9
DD5
DD10
DD4
DD11
DD3
DD12
DD2
DD13
DD1
DD14
DD0
DD15
SG
NC(KEY)
MDARQ
SG
/DIOW
SG
/DIOR
SG
IORDY
SG
/DMACK
SG
INTRQ
RESERVED
DA1
/PDIAG
DA0
DA2
/CS0
/CS1
/DASP
SG

Name
Reset signal
Signal ground
Data bus [7]
Data bus [8]
Data bus [6]
Data bus [9]
Data bus [5]
Data bus [10]
Data bus [4]
Data bus [11]
Data bus [3]
Data bus [12]
Data bus [2]
Data bus [13]
Data bus [1]
Data bus [14]
Data bus [0]
Data bus [15]
Signal ground
Not connected
DMA request
Signal ground
I/O write
Signal ground
I/O read
Signal ground
I/O ready
Signal ground
DMA C197 signal
Signal ground
Interrupt request
Reserve signal
Device address [1]
Passed diagnostics
Device address [0]
Device address [2]
Chip select (0)
Chip select (1)
Device active or slave present
Signal ground

Active
H
L
H
L
L
L
L
-

CN113 PWA-F-SYS (CN113) <-> HDD (CN171)
Pin No
1
2
3
4

Symbol
+12VA
SG
SG
+5.1VA

Name
+12V
Signal ground
Signal ground
+5V

Active
-

CN115 PWA-F-SYS (CN115) <-> DIMM (1)
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168

Symbol
SG
DQ0
DQ1
DQ2
DQ3
+3.3VA
DQ4
DQ5
DQ6
DQ7
DQ8
SG
DQ9
DQ10
DQ11
DQ12
DQ13
+3.3VA
DQ14
DQ15
NC
NC
SG
NC
NC
+3.3VA
/WE
DQMB0
DQMB1
/CS0
NC
SG
A0
A2
A4
A6
A8
A10
BA1
+3.3VA
+3.3VA
CLK0
SG
NC
/CS2
DQMB2
DQMB3
NC
+3.3VA
NC
NC
NC
NC
SG
DQ16
DQ17
DQ18
DQ19
+3.3VA
DQ20
NC
NC
CKE1
SG
DQ21
DQ22
DQ23
SG
DQ24
DQ25
DQ26
DQ27
+3.3VA
DQ28
DQ29
DQ30
DQ31
SG
CLK2
NC
NC(WP)
SDA
SCL
+3.3VA
SG
DQ32
DQ33
DQ34
DQ35
+3.3VA
DQ36
DQ37
DQ38
DQ39
DQ40
SG
DQ41
DQ42
DQ43
DQ44
DQ45
+3.3VA
DQ46
DA47
NC
NC
SG
NC
NC
+3.3VA
/CAS
DQMB4
DQMB5
/CS1
/RAS
SG
A1
A3
A5
A7
A9
A11
BA0
+3.3VA
CLK1
A12
SG
CKE
/CS3
DQMB6
DQMB7
A13
+3.3VA
NC
NC
NC
NC
SG
DQ48
DQ49
DQ50
DQ51
+3.3VA
DQ52
NC
NC
NC
SG
DQ53
DQ54
DQ55
SG
DQ56
DQ57
DQ58
DQ59
+3.3VA
DQ60
DQ61
DQ62
DQ63
SG
CLK3
NC
SA0
SA1
SA2
+3.3VA

Name
Signal ground
Memory data bus [0]
Memory data bus [1]
Memory data bus [2]
Memory data bus [3]
+3.3V
Memory data bus [4]
Memory data bus [5]
Memory data bus [6]
Memory data bus [7]
Memory data bus [8]
Signal ground
Memory data bus [9]
Memory data bus [10]
Memory data bus [11]
Memory data bus [12]
Memory data bus [13]
+3.3V
Memory data bus [14]
Memory data bus [15]
Not connected
Not connected
Signal ground
Not connected
Not connected
+3.3V
Data write enable signal
Output disable/write mask (0)
Output disable/write mask (1)
Chip select signal (0)
Not connected
Signal ground
Memory address bus [0]
Memory address bus [1]
Memory address bus [2]
Memory address bus [3]
Memory address bus [4]
Memory address bus [10]
Bank select (1)
+3.3V
+3.3V
Clock (0) input
Signal ground
Not connected
Chip select signal (2)
Output disable/write mask (2)
Output disable/write mask (3)
Not connected
+3.3V
Not connected
Not connected
Not connected
Not connected
Signal ground
Memory data bus [16]
Memory data bus [17]
Memory data bus [18]
Memory data bus [19]
+3.3V
Memory data bus [20]
Not connected
Not connected
Clock enable signal
Signal ground
Memory data bus [21]
Memory data bus [22]
Memory data bus [23]
Signal ground
Memory data bus [24]
Memory data bus [25]
Memory data bus [26]
Memory data bus [27]
+3.3V
Memory data bus [28]
Memory data bus [29]
Memory data bus [30]
Memory data bus [31]
Signal ground
Clock [2] input
Not connected
Not connected
PD serial data
PD serial clock
+3.3V
Signal ground
Memory data bus [32]
Memory data bus [33]
Memory data bus [34]
Memory data bus [35]
+3.3V
Memory data bus [36]
Memory data bus [37]
Memory data bus [38]
Memory data bus [39]
Memory data bus [40]
Signal ground
Memory data bus [41]
Memory data bus [42]
Memory data bus [43]
Memory data bus [44]
Memory data bus [45]
+3.3V
Memory data bus [46]
Memory data bus [47]
Not connected
Not connected
Signal ground
Not connected
Not connected
+3.3V
Column address strobe signal
Output disable/write mask (4)
Output disable/write mask (5)
Chip select signal (1)
Row address strobe signal
Signal ground
Memory address bus [1]
Memory address bus [3]
Memory address bus [5]
Memory address bus [7]
Memory address bus [9]
Memory address bus [11]
Bank select (0)
+3.3V
Clock (1) input
Memory address bus [12]
Signal ground
Clock enable signal
Chip select signal (3)
Output disable/write mask (6)
Output disable/write mask (7)
Memory address bus [13]
+3.3V
Not connected
Not connected
Not connected
Not connected
Signal ground
Memory data bus [48]
Memory data bus [49]
Memory data bus [50]
Memory data bus [51]
+3.3V
Memory data bus [52]
Not connected
Not connected
Not connected
Signal ground
Memory data bus [53]
Memory data bus [54]
Memory data bus [55]
Signal ground
Memory data bus [56]
Memory data bus [57]
Memory data bus [58]
Memory data bus [59]
+3.3V
Memory data bus [60]
Memory data bus [61]
Memory data bus [62]
Memory data bus [63]
Signal ground
Clock (3) input
Not connected
PD address [0]
PD address [1]
PD address [2]
+3.3V

Active
-

Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168

Symbol
SG
DQ0
DQ1
DQ2
DQ3
+3.3VA
DQ4
DQ5
DQ6
DQ7
DQ8
SG
DQ9
DQ10
DQ11
DQ12
DQ13
+3.3VA
DQ14
DQ15
NC
NC
SG
NC
NC
+3.3VA
/WE
DQMB0
DQMB1
/CS0
NC
SG
A0
A2
A4
A6
A8
A10
BA1
+3.3VA
+3.3VA
CLK0
SG
NC
/CS2
DQMB2
DQMB3
NC
+3.3VA
NC
NC
NC
NC
SG
DQ16
DQ17
DQ18
DQ19
+3.3VA
DQ20
NC
NC
CKE1
SG
DQ21
DQ22
DQ23
SG
DQ24
DQ25
DQ26
DQ27
+3.3VA
DQ28
DQ29
DQ30
DQ31
SG
CLK2
NC
NC(WP)
SDA
SCL
+3.3VA
SG
DQ32
DQ33
DQ34
DQ35
+3.3VA
DQ36
DQ37
DQ38
DQ39
DQ40
SG
DQ41
DQ42
DQ43
DQ44
DQ45
+3.3VA
DQ46
DA47
NC
NC
SG
NC
NC
+3.3VA
/CAS
DQMB4
DQMB5
/CS1
/RAS
SG
A1
A3
A5
A7
A9
A11
BA0
+3.3VA
CLK1
A12
SG
CKE
/CS3
DQMB6
DQMB7
A13
+3.3VA
NC
NC
NC
NC
SG
DQ48
DQ49
DQ50
DQ51
+3.3VA
DQ52
NC
NC
NC
SG
DQ53
DQ54
DQ55
SG
DQ56
DQ57
DQ58
DQ59
+3.3VA
DQ60
DQ61
DQ62
DQ63
SG
CLK3
NC
SA0
SA1
SA2
+3.3VA

Name
Signal ground
Memory data bus [0]
Memory data bus [1]
Memory data bus [2]
Memory data bus [3]
+3.3V
Memory data bus [4]
Memory data bus [5]
Memory data bus [6]
Memory data bus [7]
Memory data bus [8]
Signal ground
Memory data bus [9]
Memory data bus [10]
Memory data bus [11]
Memory data bus [12]
Memory data bus [13]
+3.3V
Memory data bus [14]
Memory data bus [15]
Not connected
Not connected
Signal ground
Not connected
Not connected
+3.3V
Data write enable signal
Output disable/write mask (0)
Output disable/write mask (1)
Chip select signal (0)
Not connected
Signal ground
Memory address bus [0]
Memory address bus [1]
Memory address bus [2]
Memory address bus [3]
Memory address bus [4]
Memory address bus [10]
Bank select (1)
+3.3V
+3.3V
Clock (0) input
Signal ground
Not connected
Chip select signal (2)
Output disable/write mask (2)
Output disable/write mask (3)
Not connected
+3.3V
Not connected
Not connected
Not connected
Not connected
Signal ground
Memory data bus [16]
Memory data bus [17]
Memory data bus [18]
Memory data bus [19]
+3.3V
Memory data bus [20]
Not connected
Not connected
Clock enable signal
Signal ground
Memory data bus [21]
Memory data bus [22]
Memory data bus [23]
Signal ground
Memory data bus [24]
Memory data bus [25]
Memory data bus [26]
Memory data bus [27]
+3.3V
Memory data bus [28]
Memory data bus [29]
Memory data bus [30]
Memory data bus [31]
Signal ground
Clock (2) input
Not connected
Not connected
PD serial data
PD serial clock
+3.3V
Signal ground
Memory data bus [32]
Memory data bus [33]
Memory data bus [34]
Memory data bus [35]
+3.3V
Memory data bus [36]
Memory data bus [37]
Memory data bus [38]
Memory data bus [39]
Memory data bus [40]
Signal ground
Memory data bus [41]
Memory data bus [42]
Memory data bus [43]
Memory data bus [44]
Memory data bus [45]
+3.3V
Memory data bus [46]
Memory data bus [47]
Not connected
Not connected
Signal ground
Not connected
Not connected
+3.3V
Column address strobe signal
Output disable/write mask (4)
Output disable/write mask (5)
Chip select signal (1)
Row address strobe signal
Signal ground
Memory address bus [1]
Memory address bus [3]
Memory address bus [5]
Memory address bus [7]
Memory address bus [9]
Memory address bus [11]
Bank select (0)
+3.3V
Clock (1) input
Memory address bus [12]
Signal ground
Clock enable signal
Chip select signal (3)
Output disable/write mask (6)
Output disable/write mask (7)
Memory address bus [13]
+3.3V
Not connected
Not connected
Not connected
Not connected
Signal ground
Memory data bus [48]
Memory data bus [49]
Memory data bus [50]
Memory data bus [51]
+3.3V
Memory data bus [52]
Not connected
Not connected
Not connected
Signal ground
Memory data bus [53]
Memory data bus [54]
Memory data bus [55]
Signal ground
Memory data bus [56]
Memory data bus [57]
Memory data bus [58]
Memory data bus [59]
+3.3V
Memory data bus [60]
Memory data bus [61]
Memory data bus [62]
Memory data bus [63]
Signal ground
Clock (3) input
Not connected
PD address [0]
PD address [1]
PD address [2]
+3.3V

Active
-

CN117 PWA-F-SYS (CN117) <-> PWA-F-LGC (CN338)
Pin No
A1
A2
A3
A4
A5
A6
A7
A8
A9
A10
A11
A12
A13
A14
A15
A16
A17
A18
A19
A20
A21
A22
A23
A24
A25
A26
A27
A28
A29
A30
B1
B2
B3
B4
B5
B6
B7
B8
B9
B10
B11
B12
B13
B14
B15
B16
B17
B18
B19
B20
B21
B22
B23
B24
B25
B26
B27
B28
B29
B30

Symbol
SG
MCNT
IDTA0
IDTA1
IDTA2
IDTA3
SG
IDTA4
IDTA5
IDTA6
IDTA7
SG
IDTA8
IDTA9
IDTA10
IDTA11
SG
IDTA12
IDTA13
IDTA14
IDTA15
SG
IPOS0
IPOS1
IPOS2
IPOS3
+3.3VB
CCODE0
CCODE1
SG
SG
MMPI1
+5.1VB
CBSY
CMD
SACK
SERR
SBSY
STS
CACK
CERR
SG
PEFCLK_M
SG
IRCLK1
SG
IHSYNC0
SG
IVSYNC0
SG
IDCLK
SG
IHDEN0
SG
IVDEN0
SG
NC(RESERVE1)
RESERVE2
ARST0
SG

Name
Signal ground
LGC board connection detection signal
Image data [0]
Image data [1]
Image data [2]
Image data [3]
Signal ground
Image data [4]
Image data [5]
Image data [6]
Image data [7]
Signal ground
Image data [8]
Image data [9]
Image data [10]
Image data [11]
Signal ground
Image data [12]
Image data [13]
Image data [14]
Image data [15]
Signal ground
Standard position signal (0)
Standard position signal (1)
Standard position signal (2)
Standard position signal (3)
+3.3V
Color code signal (0)
Color code signal (1)
Signal ground
Signal ground
TS circuit starting request signal
+5V
System command busy
Command data
System status acknowledge
System status error
System status busy
Status data
System command acknowledge
System command error
Ground
Clock signal for image data processing
Ground
Clock signal input for image data transmission
Ground
Horizontal scanning synchronized signal
Ground
Vertical scanning synchronized signal
Ground
Clock signal output for image data transmission
Ground
Data enable of the horizontal scanning direction
Ground
Data enable of the vertical scanning direction (output]
Ground
Not connected
Data enable of the vertical scanning direction (input]
LGC board reset
Ground

Active
H
H
L
L
L
L
L
L
L
L
L
L
L
L
-

CN118 PWA-F-SYS (CN118) <-> PWA-F-DSP (J427)
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30

Symbol
XSCL-1A
LP-1A
WF-1A
YD-1A
INVGND
BZON-0A
CPPOW-1A
LDCLK-1A
LDDAT-1A
LDLTH-1A
LDON1-0A
LDON0-0A
SG
+5.1VA
+5.1VA
+5.1VA
+5.1VA
CPRST-0A
SG
RST0-0A
CTS0-0A
SOUT[0]
SIN[0]
SG
UD3-1A
UD2-1A
UD1-1A
UD0-1A
SG
LCDEN-1A

Name
LCD data transmission clock
LCD data latch pulse
LCD frame signal
LCD scanning line start signal
Ground
Buzzer-ON signal
Panel connection detection signal
LED serial clock
LED serial data
LED data latch signal
LED drive selection signal (1)
LED drive selection signal (0)
Signal ground
+5V
+5V
+5V
+5V
Reset signal
Signal ground
Key controller SIO transmission request
Key controller SIO transmission clear
Key controller SIO transmitted data
Key controller SIO received data
Signal ground
LCD display data (3)
LCD display data (2)
LCD display data (1)
LCD display data (0)
Signal ground
LCD enable signal

Active
H
H
H
L
H
L
L
L
L
L
L
H

CN119 PWA-F-SYS (CN119) <-> USB DEVICE
Pin No
1
2
3
4

Symbol
VBUS
DD+
SG

Name
+5V
Serial data
Serial data
Signal ground

Active
-

CN120 PWA-F-SYS (CN120) <-> USB HOST
Pin No
1
2
3
4
5
6
7
8

Symbol
VBUS
DD+
SG
VBUS
DD+
SG

Name
+5V
Serial data
Serial data
Signal ground
+5V
Serial data
Serial data
Signal ground

Active
-

CN121 PWA-F-SYS (CN121) <-> PWA-F-NIC (J3)
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60

Symbol
+3.3VA
+3.3VA
+3.3VA
NC (/CS2P)
D15
D14
D13
SG
D12
D11
D10
SG
D09
D08
/INTPRI
SG
A03
A02
A01
NC (SRXD)
A00
D07
D06
A15
D05
A14
D04
A13
D03
A12
D02
A11
D01
A10
D00
A09
A04
A08
/RESET
A07
/ACK
A06
/CSP1
A05
NC (OEO)
NC (STXD)
RW
SG
A16
SG
+3.3VA
SG
NC (DACK)
+3.3VA
/INTPR2
SG
BRDNIN
+3.3VA
+3.3VA
+3.3VA

Name
+3.3V
+3.3V
+3.3V
Not connected
I/F data bus [15]
I/F data bus [14]
I/F data bus [13]
Signal ground
I/F data bus [12]
I/F data bus [11]
I/F data bus [10]
Signal ground
I/F data bus [9]
I/F data bus [8]
Interrupt 1 signal
Signal ground
I/F address bus [3]
I/F address bus [2]
I/F address bus [1]
Not connected
I/F address bus [0]
I/F data bus [7]
I/F data bus [6]
I/F address bus [15]
I/F data bus [5]
I/F address bus [14]
I/F data bus [4]
I/F address bus [13]
I/F data bus [3]
I/F address bus [12]
I/F data bus [2]
I/F address bus [11]
I/F data bus [1]
I/F address bus [10]
I/F data bus [0]
I/F address bus [9]
I/F address bus [4]
I/F address bus [8]
System reset signal
I/F address bus [7]
NIC acknowledge signal
I/F address bus [6]
Chip select signal
I/F address bus [5]
Not connected
Not connected
Read/write to NIC
Signal ground
I/F address bus [16]
Signal ground
+3.3V
Signal ground
Not connected
+3.3V
PR2 interrupt signal
Signal ground
NIC board in detection signal
+3.3V
+3.3V
+3.3V

Active
L
-

CN124 PWA-F-SYS (CN124) <-> PWA-F-PCI (CN150)/SCRAMBLER
BOARD (OPTION)
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120

Symbol
+3.3VA
+3.3VA
+3.3VA
SG
-12VA
-12VA
+5.1VA
+5.1VA
+3.3VA
OPBINT(2)
OPBINT(0)
SG
PCICLK(5)
SG
PCICLK(3)
SG
REQ(1)#
REQ(0)#
+3.3VA
AD[31]
AD[29]
SG
AD[27]
AD[25]
+3.3VA
C/BE(3)#
AD[23]
SG
AD[21]
AD[19]
+3.3VA
AD[17]
C/BE(2)#
SG
IRDY#
+3.3VA
DEVSEL#
SG
LOCK#
PERR#
+3.3VA
SERR#
+3.3VA
C/BE(1)#
AD[14]
SG
AD[12]
AD[10]
M66EN
SG
AD[8]
AD[7]
+3.3VA
AD[5]
AD[3]
SG
AD[1]
+3.3VA
+5.1VA
SG
+3.3VA
+3.3VA
+3.3VA
SG
+12VA
+12VA
+5.1VA
+5.1VA
+3.3VA
OPBINT(1)
+3.3VA
PCIRST#
+3.3VA
PCICLK(4)
+3.3VA
GNT(1)#
GNT(0)#
SG
PMF#
AD[30]
+3.3VA
AD[28]
AD[26]
SG
AD[24]
+3.3VA
+3.3VA
AD[22]
AD[20]
SG
AD[18]
AD[16]
+3.3VA
FRAME#
SG
TRDY#
SG
STOP#
+3.3VA
+3.3VA
SG
SG
PAR
AD[15]
+3.3VA
AD[13]
AD[11]
SG
AD[9]
SG
C/BE(0)#
+3.3VA
AD[6]
AD[4]
SG
AD[2]
AD[0]
+3.3VA
+5.1VA
+5.1VA

Name
+3.3V
+3.3V
+3.3V
Signal ground
-12V
-12V
+5V
+5V
+3.3V
Interrupt request (2)
Interrupt request (0)
Signal ground
PCI clock (5) [Not used]
Signal ground
PCI clock (3)
Signal ground
Data request signal (1)
Data request signal (0)
+3.3V
PCI address/data bus [31]
PCI address/data bus [29]
Signal ground
PCI address/data bus [27]
PCI address/data bus [25]
+3.3V
Command and byte enable (3)
PCI address/data bus [23]
Signal ground
PCI address/data bus [21]
PCI address/data bus [19]
+3.3V
PCI address/data bus [17]
Command and byte enable (2)
Signal ground
Initiator ready
+3.3V
Device select
Signal ground
Lock
Data parity Error
+3.3V
System Error
+3.3V
Command and byte enable (1)
PCI address/data bus [14]
Signal ground
PCI address/data bus [12]
PCI address/data bus [10]
PCI bus 66 MHz clock enable signal
Signal ground
PCI address/data bus [8]
PCI address/data bus [7]
+3.3V
PCI address/data bus [5]
PCI address/data bus [3]
Signal ground
PCI address/data bus [1]
+3.3V
+5V
Signal ground
+3.3V
+3.3V
+3.3V
Signal ground
+12V
+12V
+5V
+5V
+3.3V
Interrupt request (1)
+3.3V
PCI reset signal
+3.3V
PCI clock (4)
+3.3V
Grant (1)
Grant (0)
Signal ground
Power Management Event
PCI address/data bus [30]
+3.3V
PCI address/data bus [28]
PCI address/data bus [26]
Signal ground
PCI address/data bus [24]
+3.3V
+3.3V
PCI address/data bus [22]
PCI address/data bus [20]
Signal ground
PCI address/data bus [18]
PCI address/data bus [16]
+3.3V
Cycle frame
Signal ground
Target ready
Signal ground
Stop
+3.3V
+3.3V
Signal ground
Signal ground
Parity
PCI address/data bus [15]
+3.3V
PCI address/data bus [13]
PCI address/data bus [11]
Signal ground
PCI address/data bus [9]
Signal ground
Command and byte enable (0)
+3.3V
PCI address/data bus [6]
PCI address/data bus [4]
Signal ground
PCI address/data bus [2]
PCI address/data bus [0]
+3.3V
+5V
+5V

CN464 PS-ACC (CN464) <-> PWA-F-SYS (CN122)
Active
L
L
L
L
L
L
L
L
-

CN125 PWA-F-SYS (CN125) <-> PM DIMM
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168

Symbol
SG
DQ0
DQ1
DQ2
DQ3
+3.3VA
DQ4
DQ5
DQ6
DQ7
DQ8
SG
DQ9
DQ10
DQ11
DQ12
DQ13
+3.3VA
DQ14
DQ15
NC
NC
SG
NC
NC
+3.3VA
/WE
DQMB0
DQMB1
/CS0
NC
SG
A0
A2
A4
A6
A8
A10
BA1
+3.3VA
+3.3VA
CLK0
SG
NC
/CS2
DQMB2
DQMB3
NC
+3.3VA
NC
NC
NC
NC
SG
DQ16
DQ17
DQ18
DQ19
+3.3VA
DQ20
NC
NC
CKE1
SG
DQ21
DQ22
DQ23
SG
DQ24
DQ25
DQ26
DQ27
+3.3VA
DQ28
DQ29
DQ30
DQ31
SG
CLK2
NC
NC(WP)
SDA
SCL
+3.3VA
SG
DQ32
DQ33
DQ34
DQ35
+3.3VA
DQ36
DQ37
DQ38
DQ39
DQ40
SG
DQ41
DQ42
DQ43
DQ44
DQ45
+3.3VA
DQ46
DA47
NC
NC
SG
NC
NC
+3.3VA
/CAS
DQMB4
DQMB5
/CS1
/RAS
SG
A1
A3
A5
A7
A9
A11
BA0
+3.3VA
CLK1
A12
SG
CKE
/CS3
DQMB6
DQMB7
A13
+3.3VA
NC
NC
NC
NC
SG
DQ48
DQ49
DQ50
DQ51
+3.3VA
DQ52
NC
NC
NC
SG
DQ53
DQ54
DQ55
SG
DQ56
DQ57
DQ58
DQ59
+3.3VA
DQ60
DQ61
DQ62
DQ63
SG
CLK3
NC
SA0
SA1
SA2
+3.3VA

Name
Signal ground
Memory data bus [0]
Memory data bus [1]
Memory data bus [2]
Memory data bus [3]
+3.3V
Memory data bus [4]
Memory data bus [5]
Memory data bus [6]
Memory data bus [7]
Memory data bus [8]
Signal ground
Memory data bus [9]
Memory data bus [10]
Memory data bus [11]
Memory data bus [12]
Memory data bus [13]
+3.3V
Memory data bus [14]
Memory data bus [15]
Not connected
Not connected
Signal ground
Not connected
Not connected
+3.3V
Data write enable signal
Output disable/write mask (0)
Output disable/write mask (1)
Chip select signal (0)
Not connected
Signal ground
Memory address bus [0]
Memory address bus [1]
Memory address bus [2]
Memory address bus [3]
Memory address bus [4]
Memory address bus [10]
Bank select (1)
+3.3V
+3.3V
Clock (0) input
Signal ground
Not connected
Chip select signal (2)
Output disable/write mask (2)
Output disable/write mask (3)
Not connected
+3.3V
Not connected
Not connected
Not connected
Not connected
Signal ground
Memory data bus [16]
Memory data bus [17]
Memory data bus [18]
Memory data bus [19]
+3.3V
Memory data bus [20]
Not connected
Not connected
Clock enable signal
Signal ground
Memory data bus [21]
Memory data bus [22]
Memory data bus [23]
Signal ground
Memory data bus [24]
Memory data bus [25]
Memory data bus [26]
Memory data bus [27]
+3.3V
Memory data bus [28]
Memory data bus [29]
Memory data bus [30]
Memory data bus [31]
Signal ground
Clock (2) input
Not connected
Not connected
PD serial data
PD serial clock
+3.3V
Signal ground
Memory data bus [32]
Memory data bus [33]
Memory data bus [34]
Memory data bus [35]
+3.3V
Memory data bus [36]
Memory data bus [37]
Memory data bus [38]
Memory data bus [39]
Memory data bus [40]
Signal ground
Memory data bus [41]
Memory data bus [42]
Memory data bus [43]
Memory data bus [44]
Memory data bus [45]
+3.3V
Memory data bus [46]
Memory data bus [47]
Not connected
Not connected
Signal ground
Not connected
Not connected
+3.3V
Column address strobe signal
Output disable/write mask (4)
Output disable/write mask (5)
Chip select signal (1)
Row address strobe signal
Signal ground
Memory address bus [1]
Memory address bus [3]
Memory address bus [5]
Memory address bus [7]
Memory address bus [9]
Memory address bus [11]
Bank select (0)
+3.3V
Clock (1) input
Memory address bus [12]
Signal ground
Clock enable signal
Chip select signal (3)
Output disable/write mask (6)
Output disable/write mask (7)
Memory address bus [13]
+3.3V
Not connected
Not connected
Not connected
Not connected
Signal ground
Memory data bus [48]
Memory data bus [49]
Memory data bus [50]
Memory data bus [51]
+3.3V
Memory data bus [52]
Not connected
Not connected
Not connected
Signal ground
Memory data bus [53]
Memory data bus [54]
Memory data bus [55]
Signal ground
Memory data bus [56]
Memory data bus [57]
Memory data bus [58]
Memory data bus [59]
Memory data bus [60]
Memory data bus [61]
Memory data bus [62]
Memory data bus [63]
Signal ground
Clock (3) input
Not connected
PD address [0]
PD address [1]
PD address [2]
+3.3V

Active
-

CN126 PWA-F-SYS (CN126) <-> COIN CONTROLLER (OPTION)/COPY
KEY CARD (OPTION)
Pin No
1
2
3
4
5
6
7

Symbol
L/S
FULL-C
MONO-C
B/W
+5.1VA
SG
NC

Name
Paper size signal
Full-color mode signal
Mono-color mode signal
Black and white mode signal
+5V
Signal ground
Not connected

Active
-

CN435 PWA-F-DRV (CN435) <-> REVLV-MOT (J587)
Pin No
1
2
3
4
5
6

Symbol
+24VD2
RVMA
RVMC
RVMD
RVMB
+24VD2

Name
+24V
Revolver motor drive signal-A
Revolver motor drive signal-C
Revolver motor drive signal-D
Revolver motor drive signal-B
+24V

Symbol
EXTMC
+24VD2
EXTMA
EXTMB
+24VD2
EXTMD

Name
Exit motor drive signal-C
+24V
Exit motor drive signal-A
Exit motor drive signal-B
+24V
Exit motor drive signal-D

Symbol
+24VD2
FAN3
+24VD2
FAN4

Name
+24V
IH control board cooling fan drive signal
+24V
Ozone exhaust fan drive signal

Active
-

Name
+24V
Internal cooling fan drive signal

J422
Active
L
L
-

Pin No
1
2
3
4
5
6
7
8

Symbol
+24VD1
+24VD1
PG
PG
+24VD2
+24VD2
PG
PG

Name
+24V
+24V
Power ground
Power ground
+24V
+24V
Power ground
Power ground

Active
-

CN466 PS-ACC (CN466) <-> PWA-F-LGC (CN335, 359), FAX (CN702)
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16

Symbol
+5.1VB
SG
+3.3VB
SG
PWRFNL
SG
PDWN
PWRFNH
SGD
+5.1VD
+5.1VD
SGD
AG
PG
+24VB
+12VB

Name
+5V
Signal ground
+3.3V
Signal ground
Power supply cooling fan control signal (Low)
Signal ground
Power down signal
Power supply cooling fan control signal (High)
Signal ground
+5V
+5V
Signal ground
Analog ground
Power ground *JPD model only
+24V *JPD model only
+12V *JPD model only

Active
L
-

CN467 PS-ACC (CN467) <-> PWA-F-SLG (CN10)/RADF (CN1) (OPTION)/
PWA-F-SDV (CN32)
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24

Symbol
+24VD3
+24VD3
PG
PG
+5.1VB
+5.1VB
SG
SG
+24VD4
PG
+24VD4
PG
+24VD4
PG
NC
NC
+3.3VB
+3.3VB
SG
SG
+5.1VB
+5.1VB
SG
SG

Name
+24V
+24V
Power ground
Power ground
+5V
+5V
Signal ground
Signal ground
+24V
Power ground
+24V
Power ground
+24V
Power ground
Not connected
Not connected
+3.3V
+3.3V
Signal ground
Signal ground
+5V
+5V
Signal ground
Signal ground

Active
-

Active
-

Pin No
1
2
3
4

J423

PWA-F-DSP (J422) <-> LCD PANEL
Symbol
YD
XL
XR
YU

Pin No
1
2
3
4
5
6
7
8
9
10
11
12

J425
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16

J426
Pin No
1
2
3
4
5
6
7
8
9
10
11

J2

Active
-

PWA-F-DSP (J423) <-> LCD BACK LIGHT

Pin No
Symbol
1
CCFL+
2
NC
3
CCFL-

J424

Name
Y-axis touch position detection terminal (D)
X-axis touch position detection terminal (L)
X-axis touch position detection terminal (R)
Y-axis touch position detection terminal (U)

Name
High-voltage terminal (High)
Not connected
High-voltage terminal (Low)

Active
-

PWA-F-DSP (J424) <-> LCD PANEL
Symbol
FRAME
LAOD
CP
SG
+5.1VA
SG
VEE
/D.OFF
D0
D1
D2
D3

Name
LCD scanning line start signal
LCD data latch pulse
LCD data transmission clock
Signal ground
+5V
Signal ground
LCD contrast signal
LCD enable signal
LCD display data (0)
LCD display data (1)
LCD display data (2)
LCD display data (3)

Active
-

PWA-F-DSP (J425) <-> PWA-F-KEY (J428)
Symbol
LDFC-1
LDFC-2
LDFC-4
LDFC-5
LDFC-6
LDFC-7
LDFC-8
LDFC-9
LDFC-10
LDFC-11
LDFC-12
LDFC-13
LDFC-15
LDON0
LDON1
LGND(SG)

Name
LED driver output (1)
LED driver output (2)
LED driver output (4)
LED driver output (5)
LED driver output (6)
LED driver output (7)
LED driver output (8)
LED driver output (9)
LED driver output (10)
LED driver output (11)
LED driver output (12)
LED driver output (13)
LED driver output (15)
LED drive selection signal (0)
LED drive selection signal (1)
Signal ground

Active
L
L
L
L
L
L
L
L
L
L
L
L
L
H
H
-

PWA-F-DSP (J426) <-> PWA-F-KEY (J429)
Symbol
SCN15
SCN14
SCN13
SCN12
SCN11
RET0
RET1
RET2
RET3
RET8
RET9

Name
Button scanning signal (5)
Button scanning signal (4)
Button scanning signal (3)
Button scanning signal (2)
Button scanning signal (1)
Button scanning return signal (0)
Button scanning return signal (1)
Button scanning return signal (2)
Button scanning return signal (3)
Button scanning return signal (8)
Button scanning return signal (9)

Active
-

PWA-F-NIC (J2) <-> LAN (10BASE-T/100BASE-TX)

Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14

Symbol
(TD+)FA1
(TD-)FA2
(RD+)FA3
FA45
FA45
(RD-)FA6
FA78
FA78
NC(MTG)
NC(MTG)
SH
SH
SH
SH

Name
Transmitted data +
Transmitted data Received data +
Not used
Not used
Received data Not used
Not used
Not connected
Not connected
Shield
Shield
Shield
Shield

Active
-

CN202 PWA-F-LDR (CN202) <-> PWA-F-SNS (CN203)
Pin No
Symbol
1
SG
2
BEAMDT
3
+5.1VB

Name
Signal ground
Laser beam position detection signal
+5V

Active
-

CN468 PS-ACC (CN468) <-> FINISHER (J598) (OPTION)
Pin No
1
2
3
4

Symbol
+5.1VB
SG
+24VD5
PG

Name
+5V
Signal ground
+24V
Power ground

Active
-

CN469 PS-ACC (CN469) <-> PFP(OPTION)/LCF (OPTION)/PWA-F-FUS
(CN431)/PWA-F-FIL (CN495)
Pin No
1
2
3
4
5
6

Symbol
+24VD1
+24VD1
PG
PG
+5.1VB
SG

Name
+24V
+24V
Power ground
Power ground
+5V
Signal ground

Active
-

CN470 PS-ACC (CN470) <-> PS-FAN-MOT (J633)
Pin No
Symbol
1
+24VD1
2
FAN-ACC

Name
+24V
Power supply cooling fan drive signal

Active
-

CN213 PWA-F-ADU (CN213) <-> ADU-TRL-SNR
Pin No
Symbol
1
SG
2
ADUFL
3
+5.1VB

Name
Signal ground
ADU exit sensor detection signal
+5V

Active
-

CN214 PWA-F-ADU (CN214) <-> ADU-TRU-SNR
Pin No
Symbol
1
SG
2
ADUFU
3
+5.1VB

Name
Signal ground
ADU entrance sensor detection signal
+5V

Active
-

CN215 PWA-F-ADU (CN215) <-> ADU-MOT
Pin No
1
2
3
4
5

Symbol
+24VD1
FDMA
FDMB
FDMC
FDMD

Name
+24V
ADU motor drive signal-A
ADU motor drive signal-B
ADU motor drive signal-C
ADU motor drive signal-D

Active
-

CN217 PWA-F-ADU (CN217) <-> ADU-SET-SW
CN11
Pin No
1
2
3
4
5
6
7
8
9
10

CN12

PWA-F-SLG (CN11) <-> RADF (CN2) (OPTION)
Symbol
DFAK-0A
DFSCST-0A
DFRXD-0A
SG
DFTXD-0A
SG
DFRAK-0A
DFRRQ-0A
DFRQ-0A
DFCNT-0A

CN13
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16

CN16
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34

CN20
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80

CN21
Pin No
1
2
3
4
5

CN31
Pin No
1
2
3
4
5
6

Pin No
1
2
3
4

Active
-

Pin No
1

+5VAPS
APSR-0A
SG
+5VAPS
APSC-0A
SG
+5VAPS
APS3-0A
SG
+5VAPS
APS2-0A
SG
+5VAPS
APS1-0A
SG

Name
Not connected
+24V
Scanner unit cooling fan and SLG board cooling fan
drive signal
+5V
Automatic original detection sensor signal
Signal ground
+5V
Automatic original detection sensor signal
Signal ground
+5V
Automatic original detection sensor signal
Signal ground
+5V
Automatic original detection sensor signal
Signal ground
+5V
Automatic original detection sensor signal
Signal ground

Active
-

PWA-F-SLG (CN13) <-> PLTN-SNR, HOME-SNR, PWA-F-SDV (CN30)
Symbol
SG
PLTN-1A
+5.1VB
SG
HOME-1A
+5.1VB
+5.1VB
SG
SCNMD3
SCNMD2
SCNMD1
SCNREF
SCNEN
MOTRST-0
SCNDIR

Name
Signal ground
Platen sensor detection signal
+5V
Signal ground
Carriage home position sensor detect signal
+5V
+5V
Signal ground
Scan motor drive signal-3
Scan motor drive signal-2
Scan motor drive signal-1
Scan motor drive reference signal
Scan motor ON/OFF signal
Reset signal
Scan motor rotational direction signal

SCNLK

Scan motor drive clock signal

Active
Analog
H:ON
L
L: CW,
H: CCW
-

PWA-F-SLG (CN16) <-> DOWNLOAD JIG (SLG)
Symbol
MDT[0]
MDT[2]
MDT[4]
MDT[6]
MRD-0A
(PNCNT)DLAD[0]
(SSW)DLAD[2]
MAD[4]
MAD[6]
MAD[8]
MAD[10]
MAD[12]
MAD[14]
MAD[16]
MAD[18]
SG
SG
MDT[1]
MDT[3]
MDT[5]
MDT[7]
CS02-0
(PNCNT)DLAD[1]
(MER)DLAD[3]
MAD[5]
MAD[7]
MAD[9]
MAD[11]
MAD[13]
MAD[15]
MAD[17]
ROMDT-0
+5.1VB
LED-0

Name
ROM data bus [0]
ROM data bus [2]
ROM data bus [4]
ROM data bus [6]
ROM data read signal
ROM address bus [0]
ROM address bus [2]
ROM data bus [4]
ROM data bus [6]
ROM data bus [8]
ROM address bus [10]
ROM address bus [12]
ROM address bus [14]
ROM address bus [16]
ROM address bus [18]
Signal ground
Signal ground
ROM data bus [1]
ROM data bus [3]
ROM data bus [5]
ROM data bus [7]
Chip select signal
ROM address bus [1]
ROM address bus [3]
ROM address bus [5]
ROM address bus [7]
ROM address bus [9]
ROM address bus [11]
ROM address bus [13]
ROM address bus [15]
ROM address bus [17]
ROM select signal
+5V
LED drive signal

Active
-

PWA-F-SLG (CN20) <-> PWA-F-CCD (CN19)
Symbol
SG
SG
+3.3VA
+3.3VA
+3.3VA
+3.3VA
SG
NC
BDI[9]
BDI[8]
BDI[7]
BDI[6]
BDI[5]
BDI[4]
BDI[3]
BDI[2]
BDI[1]
BDI[0]
SG
SG
GDI[9]
GDI[8]
GDI[7]
GDI[6]
GDI[5]
GDI[4]
GDI[3]
GDI[2]
GDI[1]
GDI[0]
SG
SG
RDI[9]
RDI[8]
RDI[7]
RDI[6]
RDI[5]
RDI[4]
RDI[3]
RDI[2]
RDI[1]
RDI[0]
SCLK-0
SDO-0
CEBLUE-0
SCLK-0
SDO-0
CEGREEN-0
SCLK-0
SDO-0
CERED-0
SHD-0
SHP-0
BLKCLP-0
ACLP-0
ADCLK-1
SG
SG
+5.1VB
+5.1VB
+5.1VB
SG
SG
SG
SH-0
CCDSW
CK2-0
CK1-1
SHMONO-0
SHCOLOR-0
CP-0
RS-0
SG
SG
+10.5V
+10.5V
SG
SG
SG
SG

Name
Signal ground
Signal ground
+3.3V
+3.3V
+3.3V
+3.3V
Signal ground
Not connected
Color (Blue) digital data bus [9]
Color (Blue) digital data bus [8]
Color (Blue) digital data bus [7]
Color (Blue) digital data bus [6]
Color (Blue) digital data bus [5]
Color (Blue) digital data bus [4]
Color (Blue) digital data bus [3]
Color (Blue) digital data bus [2]
Color (Blue) digital data bus [1]
Color (Blue) digital data bus [0]
Signal ground
Signal ground
Color (Green) digital data bus [9]
Color (Green) digital data bus [8]
Color (Green) digital data bus [7]
Color (Green) digital data bus [6]
Color (Green) digital data bus [5]
Color (Green) digital data bus [4]
Color (Green) digital data bus [3]
Color (Green) digital data bus [2]
Color (Green) digital data bus [1]
Color (Green) digital data bus [0]
Signal ground
Signal ground
Color (Red) digital data bus [9]
Color (Red) digital data bus [8]
Color (Red) digital data bus [7]
Color (Red) digital data bus [6]
Color (Red) digital data bus [5]
Color (Red) digital data bus [4]
Color (Red) digital data bus [3]
Color (Red) digital data bus [2]
Color (Red) digital data bus [1]
Color (Red) digital data bus [0]
Serial clock to image pre-processing IC(Blue)
Serial data to image pre-processing IC(Brue)
Data write signal to image pre-processing IC(Blue)
Serial clock to image pre-processing IC(Green)
Serial data to image pre-processing IC(Green)
Data write signal to image pre-processing IC(Green)
Serial clock to image pre-processing IC(Red)
Serial data to image pre-processing IC(Red)
Data write signal to image pre-processing IC(Red)
Layer P/D sample hold signal
Layer P sample hold signal
Black level clamp signal
Line clamp signal
AD clock signal
Signal ground
Signal ground
+5V
+5V
+5V
Signal ground
Signal ground
Signal ground
Not used
4th line mode exchange signal
Shift clock to phase-2
Shift clock to phase-1
Shift pulse (Mono)
Shift pulse (Color)
Clump pulse signal
Reset signal
Signal ground
Signal ground
+10.5V
+10.5V
Signal ground
Signal ground
Signal ground
Signal ground

Active
.-

PWA-F-SLG (CN21) <-> INV-EXP (CN1)
Symbol
PG
PG
LMPON-0A
+24VD4
FG

Name
Power ground
Power ground
Exposure lamp ON signal
+24V
Frame ground

Active
H
-

PWA-F-SDV (CN31) <-> SCAN-MOT
Symbol
MOT-B(-)
+24VD4
MOT-B
MOT-A(-)
+24VD4
MOT-A

Name
Scan motor drive signal B(-)
+24V
Scan motor drive signal B
Scan motor drive signal A(-)
+24V
Scan motor drive signal A

Active
-

INV-EXP (CN2) <-> LP-EXPO
Symbol
NC
NC
-

Name
Exposure lamp high-voltage output (High)
Not connected
Not connected
Exposure lamp high-voltage output (Low)

Active
-

Symbol
-

Name
High-voltage to main charge wire

Active
-

Symbol
-

Name
High-voltage to main charge grid

Active
-

CN483 PS-HVT (CN483) <-> DEVELOPER BIAS (COLOR) (J611)
Pin No
1

Symbol
-

Name
High-voltage to developer bias (Color)

Active
-

CN484 PS-HVT (CN484) <-> DEVELOPER BIAS (BLACK) (J612)
Pin No
1

Symbol
-

Name
High-voltage to developer bias (Block)

Active
-

Pin No
1

Symbol
-

Name
High-voltage to 1st transfer bias

Active
-

CN486 PS-HVT (CN486) <-> TRANSFER BIAS (2nd) (J610)
Pin No
1

Symbol
-

Name
High-voltage to 2nd transfer bias

Active
-

CN487 PS-HVT (CN487) <-> CLEANING BLADE BIAS (J614)
Pin No
1

Symbol
-

Name
High-voltage to cleaning blade

Active
-

Name
Signal ground
ADU opening/closing switch detection signal

Active
-

CN492 PWA-F-CCL (CN492) <-> CCL-F-POS-SW, CCL-R-POS-SW, CCL-MOT
Pin No
1
2
3
4
5
6

Symbol
CCW
CW
SG
SW1
SG
SW2

Name
Charger cleaner motor drive signal (CCW)
Charger cleaner motor drive signal (CW)
Signal ground
Charger cleaner rear position detection switch signal
(Home position)
Signal ground
Charger cleaner front position detection switch signal

Active
L
L

CN501 FAX (CN501) <-> NCU(1) (OPTION)
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30

Symbol
TXOUT
RXIN
CML
LD
EXTRG
ATT3DB
RLADJ1
RLADJ2
RGCLK
AG
-12VB
AG
+12VB
+24VB
16Hz
AG
CI
ANSDET
REVA
REVB
INTHOOK
EXTHO OK
+5.1VA
AG
+5.1VA
-12VB
AG
+12VB
+24VB
PG

Name
Transmitted facsimile data
Received facsimile data
CML relay drive signal
Dial pulse drive signal
Not used
-3db ATT exchange signal
MODEM select signal
MODEM select signal
Not used
Analog ground
-12V
Analog ground
+12V
+24V
Not used
Analog ground
Ring signal detection
Facsimile data answer detection
Line 1 External telephone hook detection signal
Line 1 External telephone hook detection signal
Internal telephone hook signal
External telephone hook signal
+5V
Analog ground
+5V
-12V
Analog ground
+12V
+24V
Power ground

Active
L
L
-

CN502 FAX (CN502) <-> NCU(2) (OPTION)
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30

Symbol
TXB
RXIN
CML
LD
ER/HK
ATT3DB
RLADJ1
RLADJ2
RGCLK
AG
-12VB
AG
+12VB
NC
16Hz
AG
CI
ANSDET
REVA
REVB
NC
NC
+5.1VA
AG
+5.1VA
-12VB
AG
+12VB
NC
NC

Name
Transmitted facsimile data
Received facsimile data
CML relay drive signal
Dial pulse drive signal
Not used
-3db ATT exchange signal
MODEM select signal
MODEM select signal
Not used
Analog ground
-12V
Analog ground
+12V
Not connected
Not used
Analog ground
Ring signal detect
Facsimile data answer detection
Line 1 External telephone hook detection signal
Line 1 External telephone hook detection signal
Not connected
Not connected
+5V
Analog ground
+5V
-12V
Analog ground
+12V
Not connected
Not connected

Active
L
L
-

CN503 FAX (CN503) <-> SPEAKER (OPTION)
Pin No
Symbol
1
SP+
2
SP-

Name
Speaker output (+)
Speaker output (-)

Active
-

CN600 FAX (CN600) <-> MDM (CN401) (OPTION)
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80

Symbol
TXOUT2
+5VA
+12VB
+3.3VB
MOD2DMA-1
SG
MEM2CS-0
+5.1VB
MEMRD2-0
CLKOE-1
TXEN2-1
+5.1VB
A[16]
A[14]
A[12]
A[10]
A[8]
A[6]
A[4]
A[2]
A[0]
+5.1VB
CEP1RST-0
+5.1VB
SG
CEPCLK
SG
D[0]
D[2]
D[4]
D[6]
D[8]
D[10]
D[12]
D[14]
SG
MOD2DET-0
SG
DREQC2-1
DACKC2-0
RXIN2
AG
-12VB
AG
MD2INT-1
MOD2CS-0
MOD2RST-0
SG
RXEN2-1
MEMWRH2-0
MEMWRL2-0
A[18]
A[17]
A[15]
A[13]
A[11]
A[9]
A[7]
A[5]
A[3]
A[1]
CPURST-0
CEP2INT-1
+5.1VB
+5.1VB
IORD2-0
IOWR2-0
D[1]
D[3]
D[5]
D[7]
D[9]
D[11]
D[13]
D[15]
+5.1VB
+5.1VB
CEP2CS-0
DREQD2-1
DACKD2-0

Name
Transmitted data
+5V
+12V
+3.3V
Mode2 DMA signal
Signal ground
SRAM chip select signal
+5V
SRAM data read signal
Clock out enable signal
TX enable signal
+5V
MDM address bus [16]
MDM address bus [14]
MDM address bus [12]
MDM address bus [10]
MDM address bus [8]
MDM address bus [6]
MDM address bus [4]
MDM address bus [2]
MDM address bus [0]
+5V
CEP1 reset signal
+5V
Signal ground
System clock signal
Signal ground
MDM data bus [0]
MDM data bus [2]
MDM data bus [4]
MDM data bus [6]
MDM data bus [8]
MDM data bus [10]
MDM data bus [12]
MDM data bus [14]
Signal ground
Mode2 detection signal
Signal ground
Data request signal
Data acknowledge signal
Received data
Analog ground
-12V
Analog ground
Mode2 interrupt signal
Mode2 chip select signal
Mode2 reset signal
Signal ground
RX enable signal
SRAM high byte write signal
SRAM low byte write signal
MDM address bus [18]
MDM address bus [17]
MDM address bus [15]
MDM address bus [13]
MDM address bus [11]
MDM address bus [9]
MDM address bus [7]
MDM address bus [5]
MDM address bus [3]
MDM address bus [1]
CPU reset signal
CEP2 interrupt signal
+5V
+5V
MDM data read signal
MDM data write signal
MDM data bus [1]
MDM data bus [3]
MDM data bus [5]
MDM data bus [7]
MDM data bus [9]
MDM data bus [11]
MDM data bus [13]
MDM data bus [15]
+5V
+5V
CEP2 chip select signal
Data request signal
Data acknowledge signal

Active
-

CN602 FAX (CN602) <-> DOWNLOAD JIG (FAX) (OPTION)
Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34

J2

CN482 PS-HVT (CN482) <-> MAIN CHARGE GRID (J616)
Pin No
1

Pin No
Symbol
1
SG
2
COVSW

PWA-F-SLG (CN12) <-> SCAN-FAN-MOT, SLG-FAN-MOT, APS1(A4
SERISE ONLY)/APS2/APS3/APSC/APSR

Pin No
Symbol
A1
NC
A2
+24VD4
A3
FANSLG
A4
A5
A6
A7
A8
A9
B1
B2
B3
B4
B5
B6
B7
B8
B9

Name
RADF acknowledge signal
RADF VARID signal
RADF received data
Signal ground
RADF transmitted data
Signal ground
Acknowledge signal
Request signal
RADF request signal
RADF detection signal

CN485 PS-HVT (CN485) <-> TRANSFER BIAS (1st) (J613)

CN439 PWA-F-DRV (CN439) <-> INTRNL-FAN-MOT (J594)
Pin No
Symbol
1
+24VD2
2
FAN2

Name
Power output enable signal
Power down signal
-12V
Signal ground
+12V
Signal ground
+12V
Signal ground
-12V
Signal ground
Signal ground
Signal ground
+3.3V
+3.3V
+3.3V
+3.3V
Signal ground
Signal ground
+3.3V
+3.3V
Signal ground
Signal ground
Signal ground
+5V
+5V
+5V

CN481 PS-HVT (CN481) <-> MAIN CHARGE WIRE (J615)
Active
-

CN438 PWA-F-DRV (CN438) <-> IH-FAN-MOT (J951), OZN-FAN-MOT (J590)
Pin No
1
2
3
4

Symbol
PWREN
PWRDN
-12VB
SG
+12VB
SG
+12VA
SG
-12VA
SG
SG
SG
+3.3VA
+3.3VA
+3.3VA
+3.3VA
SG
SG
+3.3VB
+3.3VB
SG
SG
SG
+5.1VA
+5.1VB
+5.1VA

CN465 PS-ACC (CN465) <-> PWA-F-LGC (CN350), PWA-F-DRV (CN436)

CN2
Active
-

CN437 PWA-F-DRV (CN437) <-> EXIT-MOT (J588)
Pin No
1
2
3
4
5
6

Pin No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26

Pin No
1
2
3
4
5
6
7
8
9
10

Symbol
D[0]
D[2]
D[4]
D[6]
RD-0
A[0]
A[2]
A[4]
A[6]
A[8]
A[10]
A[12]
A[14]
A[16]
A[18]
SG
SG
D[1]
D[3]
D[5]
D[7]
BOOTCS-0
A[1]
A[3]
A[5]
A[7]
A[9]
A[11]
A[13]
A[15]
A[17]
ROMDET0-0
+5.1VB
LEDDL-0

Name
ROM data bus [0]
ROM data bus [2]
ROM data bus [4]
ROM data bus [6]
ROM data read signal
ROM address bus [0]
ROM address bus [2]
ROM address bus [4]
ROM address bus [6]
ROM address bus [8]
ROM address bus [10]
ROM address bus [12]
ROM address bus [14]
ROM address bus [16]
ROM address bus [18]
Signal ground
Signal ground
ROM data bus [1]
ROM data bus [3]
ROM data bus [5]
ROM data bus [7]
Chip select signal
ROM address bus [1]
ROM address bus [3]
ROM address bus [5]
ROM address bus [7]
ROM address bus [9]
ROM address bus [11]
ROM address bus [13]
ROM address bus [15]
ROM address bus [17]
Download board connection detection signal
+5V
External ROM loading status signal

Active
L
L

IPC (J2) <-> FINISHER (J598) (OPTION)
Symbol
RXD
SG
TXD
SG
NC
NC
NC
NC
F-CNT
CNT-GND

Name
Receiver serial data
Signal ground
Transmitted serial data
Signal ground
Not connected
Not connected
Not connected
Not connected
Finisher connection detection signal
Signal ground

Active
L
-

2-17-2, HIGASHIGOTANDA, SHINAGAWA-KU, TOKYO, 141-8664, JAPAN



Source Exif Data:
File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.4
Linearized                      : Yes
Create Date                     : 2005:05:25 06:36:11Z
Modify Date                     : 2005:07:27 15:26:37+09:00
Page Count                      : 552
Creation Date                   : 2005:05:25 06:36:11Z
Mod Date                        : 2005:07:27 15:26:37+09:00
Producer                        : Acrobat Distiller 5.0.5 (Windows)
Metadata Date                   : 2005:07:27 15:26:37+09:00
Title                           : e-STUDIO3511_4511_SH_EN_Ver06
Page Mode                       : UseOutlines
Page Layout                     : SinglePage
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