Grandstream Networks GXP2130V2 IP Phone User Manual

Grandstream Networks, Inc. IP Phone Users Manual

Contents

Users Manual

 GXP2130/GXP2140/GXP2160 USER MANUAL                                                 Grandstream Networks, Inc. GXP2130/GXP2140/GXP2160 Enterprise IP Phone
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 2 of 84                                   GXP2130/GXP2140/GXP2160 User Manual Index GUI INTERFACE EXAMPLES .................................................................... 6 GNU GPL INFORMATION .......................................................................... 7 CHANGE LOG ........................................................................................... 8 FIRMWARE VERSION 1.0.1.14 ............................................................................................................ 8 WELCOME ................................................................................................. 9 PRODUCT OVERVIEW ............................................................................ 10 FEATURE HIGHTLIGHTS ................................................................................................................... 10 GXP2130/GXP2140/GXP2160 TECHNICAL SPECIFICATIONS ........................................................ 11 INSTALLATION ........................................................................................ 16 EQUIPMENT PACKAGING ................................................................................................................. 16 CONNECTING YOUR PHONE ........................................................................................................... 16 GXP2200EXT MODULE ...................................................................................................................... 17 SAFETY COMPLIANCES .................................................................................................................... 18 WARRANTY ......................................................................................................................................... 18 GETTING TO KNOW GXP2130/GXP2140/GXP2160 ............................... 20 IDLE SCREEN ..................................................................................................................................... 20 USING THE KEYPAD .......................................................................................................................... 26 MAKING PHONE CALLS..................................................................................................................... 28 HANDSET, SPEAKER AND HEADSET MODE ........................................................................... 28 MULTIPLE SIP ACCOUNTS AND LINES ..................................................................................... 28 COMPLETING CALLS.................................................................................................................. 29 MAKING CALLS USING IP ADDRESSES ................................................................................... 31 ANSWERING PHONE CALLS ............................................................................................................ 32 RECEIVING CALLS...................................................................................................................... 32 DO NOT DISTURB ....................................................................................................................... 32 DURING A PHONE CALL .................................................................................................................... 33 CALL WAITING/CALL HOLD ....................................................................................................... 33 MUTE ............................................................................................................................................ 33 CALL TRANSFER ........................................................................................................................ 33
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 3 of 84                                   4-WAY/ 5-WAY CONFERENCING ............................................................................................... 34 VOICE MESSAGES (MESSAGE WAITING INDICATOR) ........................................................... 36 SHARED CALL APPEARANCE (SCA) ........................................................................................ 36 CALL FEATURES ................................................................................................................................ 37 CONFIGURATION GUIDE ........................................................................ 40 CONFIGURATION VIA KEYPAD ......................................................................................................... 40 CONFIGURATION VIA WEB BROWSER ........................................................................................... 46 DEFINITIONS ...................................................................................................................................... 47 STATUS PAGE DEFINITIONS ..................................................................................................... 47 ACCOUNTS PAGE DEFINITIONS ............................................................................................... 48 SETTINGS PAGE DEFINITIONS ................................................................................................. 57 NETWORK PAGE DEFINITIONS ................................................................................................. 64 MAINTENANCE PAGE DEFINITIONS ......................................................................................... 66 PHONEBOOK PAGE DEFINITIONS ............................................................................................ 69 NAT SETTINGS ................................................................................................................................... 71 WEATHER UPDATE ............................................................................................................................ 72 PUBLIC MODE .................................................................................................................................... 73 EDITING CONTACTS AND CLICK-TO-DIAL ...................................................................................... 74 CONNECTING TO DEVICES ................................................................... 77 EHS HEADSET .................................................................................................................................... 77 BLUETOOTH ....................................................................................................................................... 77 TURNING BLUETOOTH ON OR OFF ......................................................................................... 77 PAIRING GXP2140/GXP2160 WITH A BLUETOOTH DEVICE ................................................... 78 CONNECTING TO A BLUETOOTH EARPHONE ........................................................................ 78 BT ON AND BT OFF ..................................................................................................................... 78 UNPAIRING AND DISCONNECTING A BLUETOOTH DEVICE ................................................. 78 UPGRADING AND PROVISIONING ........................................................ 79 UPGRADE VIA KEYPAD MENU ......................................................................................................... 79 UPGRAGE VIA WEB GUI .................................................................................................................... 79 NO LOCAL TFTP/HTTP SERVERS .................................................................................................... 80 CONFIGURATION FILE DOWNLOAD ................................................................................................ 80 RESTORE FACTORY DEFAULT SETTINGS ........................................... 82 EXPERIENCING THE GXP2130/GXP2140/GXP2160 .............................. 83
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 4 of 84                                            Table of Tables GXP2130/GXP2140/GXP2160 User Manual  Table 1: GXP2130 /GXP2140/GXP2160 FEATURES IN A GLANCE ......................................................... 10 Table 2: GXP2130/ /GXP2140/GXP2160 COMPARISON GUIDE .............................................................. 11 Table 3 GXP2130 TECHNICAL SPECIFICATIONS .................................................................................... 11 Table 4: GXP2140 TECHNICAL SPECIFICATIONS ................................................................................... 12 Table 5: GXP2160 TECHNICAL SPECIFICATIONS ................................................................................... 14 Table 6: GXP2130/GXP2140/GXP2160 EQUIPMENT PACKAGING ......................................................... 16 Table 7: GXP2130/GXP2140/GXP2160 CONNECTORS ........................................................................... 16 Table 8: GXP2200EXT Packaging .............................................................................................................. 17 Table 9: LCD DISPLAY DEFINITIONS ........................................................................................................ 21 Table 10: GXP2130/GXP2140/GXP2160 LCD ICONS ............................................................................... 23 Table 11: GXP2130/GXP2140/GXP2160 Keypad Buttons ......................................................................... 27 Table 12: CALL FEATURES ........................................................................................................................ 37 Table 13: CONFIGURATION MENU ........................................................................................................... 40 Table 14: Status Page Definitions ............................................................................................................... 47 Table 15: Account Page Definitions ............................................................................................................ 48 Table 16: Settings Page Definitions ............................................................................................................ 57 Table 17: Network Page Definitions ............................................................................................................ 64 Table 18: Maintenance Page Definitions ..................................................................................................... 66 Table 19: Phonebook Page Definitions ....................................................................................................... 69          Table of Figures
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 5 of 84                                   GXP2130/GXP2140/GXP2160 User Manual  Figure 1: GXP2140 Back View with GXP2200EXT .................................................................................... 18 Figure 2: GXP2130 Idle Screen .................................................................................................................. 20 Figure 3: GXP2140 Idle Screen .................................................................................................................. 20 Figure 4: GXP2160 Idle Screen .................................................................................................................. 21 Figure 5: GXP2130 Keyboard ..................................................................................................................... 26 Figure 6: GXP2140 Keyboard ..................................................................................................................... 27 Figure 7: GXP2160 Keyboard ..................................................................................................................... 27 Figure 8: Keypad MENU Flow..................................................................................................................... 45 Figure 9: Web Service ................................................................................................................................. 73 Figure 10: Web GUI - Phonebook->Contacts ............................................................................................. 75 Figure 11: Click-to-Dial ................................................................................................................................ 75
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 6 of 84                                   GUI INTERFACE EXAMPLES  http://www.grandstream.com/products/gxp_series/general/documents/gxp2140_2160_gui.zip   1. Screenshot of Login Page 2. Screenshots of Status Pages 3. Screenshots of Accounts Pages 4. Screenshots of Settings Pages 5. Screenshots of Network Pages 6. Screenshots of Maintenance Pages 7. Screenshots of Phonebook Pages
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 7 of 84                                   GNU GPL INFORMATION  GXP2130/GXP2140/GXP2160  firmware contains  third-party software  licensed  under the GNU  General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.    Grandstream  GNU  GPL  related  source  code  can  be  downloaded  from  Grandstream  web  site  from: http://www.grandstream.com/support/faq/gnu_gpl.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 8 of 84                                   CHANGE LOG  This  section  documents  significant  changes  from  previous  versions  of  user  manuals  for GXP2130/GXP2140/GXP2160. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.1.14    This is the initial version.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 9 of 84                                   WELCOME  Thank  you  for  purchasing  Grandstream  GXP2130/GXP2140/GXP2160  Enterprise  IP  Phone. GXP2130/GXP2140/GXP2160  is  a  next  generation  enterprise  grade  IP  phone.  GXP2140/GXP2160 features 4.3 inch TFT Color LCD, 5 programmable context-sensitive soft keys, dual Gigabit network ports, integrated PoE and Bluetooth, 5-way conference, and Electronic Hook Switch (EHS). GXP2130 supports 2.8 inch TFT Color LCD, 4 programmable context-sensitive soft keys, 4-way conference and EHS with Plantronics headsets. Also, the series can support up to 3 lines for GXP2130, 4 lines for GXP2140 and 6 lines for GXP2160. The GXP2130/GXP2140/GXP2160 delivers superior HD audio quality, rich and leading edge  telephony  features,  personalized  information  and  customizable  application  service,  automated provisioning for easy deployment, advanced security protection for privacy, and broad interoperability with most  3rd  party  SIP  devices  and  leading  SIP/NGN/IMS  platforms.  The  GXP2130/GXP2160  supports presence and Busy Lamp Field (BLF) in the Multi-Purpose Keys as well. The GXP2140 is expandable with one to 4 expansion modules. The GXP2160/GXP2140/GXP2130 is the perfect choice for enterprise users looking  for  a  high  quality,  feature  rich  multi-line  executive  IP  phone  with  advanced  functionalities  and performance.     Caution: Changes or modifications  to this product  not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.   Warning:   Please  do  not  use  a  different  power  adaptor  with  the  GXP2130/GXP2140/GXP2160  as  it  may  cause damage to the products and void the manufacturer warranty.    This document is subject to change without notice. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support   Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 10 of 84                                   PRODUCT OVERVIEW FEATURE HIGHTLIGHTS  Table 1: GXP2130 /GXP2140/GXP2160 FEATURES IN A GLANCE      GXP2130    3 lines   2.8 inch (320x240) TFT color LCD   4 programmable soft keys   8 programmable Multi Purpose Keys     5-way conference   GXP2140    4 lines  4.3 inch (480x272) TFT color LCD   5 programmable soft keys  Bluetooth V2.1   5-way conference   Expansion board    GXP2160    6 lines  4.3 inch (480x272) TFT color LCD   5 programmable soft keys  24 programmable Multi Purpose Keys    Bluetooth V2.1   5-way conference
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 11 of 84                                   Table 2: GXP2130/ /GXP2140/GXP2160 COMPARISON GUIDE Features GXP2130 GXP2140 GXP2160 LCD Display 320x240 480 x 272 480 x 272 LCD Backlight Yes Yes Yes Number of Lines 3 4 6 Programmable Hard Keys 8 N/A 24 Programmable Soft Keys 4 5 5 Extension Module N/A Yes, up to 4 EXT Boards, N/A    GXP2130/GXP2140/GXP2160 TECHNICAL SPECIFICATIONS   Table 3 GXP2130 TECHNICAL SPECIFICATIONS Protocols/Standards SIP  RFC3261,  TCP/IP/UDP,  RTP/RTCP,  HTTP/HTTPS,  ARP,  ICMP,  DNS  (A record,  SRV,  NAPTR),  DHCP,  PPPoE,  TELNET,  TFTP,  NTP,  STUN,  SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6 Network Interfaces Dual  switched  auto-sensing  10/100/1000  Mbps  Gigabit  Ethernet  ports  with integrated PoE Graphic Display 2.8 inch (320x240) TFT color LCD Feature Keys 3  line  keys  with  up  to  3  SIP  accounts,  8  speed-dial/BLF  extension  keys  with dual-color  LED, 4  programmable  context sensitive  softkeys,  5  navigation/menu keys,  11  dedicated  function  keys  for:  MESSAGE  (with  LED  indicator), PHONEBOOK,  TRANSFER,  CONFERENCE,  HOLD,  HEADSET,    MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL- Voice Codec Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), and iLBC, in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO) Auxiliary Ports RJ9 headset jack (allowing EHS with Plantronics headsets), USB, extension module port
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 12 of 84                                   Telephony Features Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call-appearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500 records), customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot desking, personalized music ringtones and music on hold, server redundancy and fail-over Sample Applications Weather, currency, GMI available for advanced custom application development HD audio Yes, both on handset and speakerphone Base Stand Yes, allow 2 angle positions Wall Mountable Yes QoS Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS Security User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure configuration file, SRTP, TLS, 802.1x media access control Multi-language English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia, Spanish, Turkish Upgrade/Provisioning Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or encrypted XML configuration file Power  &  Green Energy Efficiency Universal power adapter included: Input:100-240V ; Output: +12V, 1.5A ; Integrated Power-over-Ethernet (802.3af) Max power consumption 3W (power adapter) or 4.5W (PoE, Class 2) Physical Dimension: 193mm (W) x 211mm (L) x 84.5 mm (H);   Unit weight: 0.78kg ;    Package weight: 1.3kg Temperature  and Humidity 32-104℉  / 0~40℃, 10-90% (non- condensing) Package Content GXP2130 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide Compliance FCC  Part15  Class  B,  EN55022  ClassB,  EN61000-3-2,  EN61000-3-3,  EN55024, EN60950-1, AS/NZS CISPR22 Class B  Table 4: GXP2140 TECHNICAL SPECIFICATIONS Protocols/Standards SIP  RFC3261,  TCP/IP/UDP,  RTP/RTCP,  HTTP/HTTPS,  ARP,  ICMP,  DNS  (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6 Network Interfaces Dual  switched  auto-sensing  10/100/1000  Mbps  Gigabit  Ethernet  ports  with integrated PoE Graphic Display 4.3 inch (480x272) TFT color LCD Bluetooth Yes, Bluetooth V2.1 Feature Keys 4 line keys with up to 4 SIP accounts, 5 programmable context sensitive softkeys, 5 navigation/menu keys, 11 dedicated function keys for : MESSAGE (with LED indicator),  PHONEBOOK,  TRANSFER,  CONFERENCE,  HOLD,  HEADSET,
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 13 of 84                                   MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL- Voice Codec Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO) Auxiliary Ports RJ9  headset  jack  (allowing  EHS  with  Plantronics  headsets),  USB,  extension module port Telephony Features Hold,  transfer,  forward,  5-way  conference,  call  park,  call  pickup, shared-call-appearance  (SCA)/bridged-line-appearance  (BLA),  downloadable phonebook  (XML,  LDAP,  up  to  2000  items),  call  waiting,  call  log  (up  to  500 records), customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot desking, personalized music ringtones and music on hold, server redundancy and fail-over Sample Applications Weather, currency, GMI available for advanced custom application development HD audio Yes, both on handset and speakerphone Extension Module Yes,  can  power  up  up  to  4  GXP2200EXT  modules  which  features  a  128x384 graphic LCD, 20  quick-dial/BLF keys which dual-color  LED,  2  navigation keys, and less than 1.2W power consumption per unit. Base Stand Yes, allow 2 angle positions Wall Mountable Yes QoS Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS Security User  and  administrator  level  passwords,  MD5  and  MD5-sess  based authentication, AES based secure configuration file, SRTP, TLS,  802.1x  media access control Multi-language English,  Arabic,  Chinese,  Croatian,  Czech,  Dutch,  German,  French,  Hebrew, Hungarian,  Italian,  Japanese,  Korean,  Polish,  Portuguese,  Russian,  Slovenia, Spanish, Turkish Upgrade/Provisioning Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or encrypted XML configuration file Power  &  Green Energy Efficiency Universal power adapter included: Input:100-240V ; Output: +12V, 1A ; Integrated Power-over-Ethernet (802.3af) Max  power  consumption:  6W  (without  GXP2200EXT),  10W(with  4  cascaded GXP2200EXTs ) Physical Dimention: 222mm (W) x 210mm (L) x 93mm (H); Unit weight: 0.98kg; Package weight: 1.55kg Temperature  and Humidity 32-104℉  / 0~40℃, 10-90% (non- condensing) Package Content GXP2140 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide Compliance FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024,
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 14 of 84                                   EN60950-1, AS/NZS CISPR22 Class B  Table 5: GXP2160 TECHNICAL SPECIFICATIONS Protocols/Standards SIP  RFC3261,  TCP/IP/UDP,  RTP/RTCP,  HTTP/HTTPS,  ARP,  ICMP,  DNS  (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6 Network Interfaces Dual  switched  auto-sensing  10/100/1000  Mbps  Gigabit  Ethernet  ports  with integrated PoE Graphic Display 4.3 inch (480x272) TFT color LCD Bluetooth Yes, Bluetooth V2.1 Feature Keys 6 line  keys  with  up to  6  SIP accounts, 24  speed-dial/BLF  extension  keys  with dual-color LED,  5  programmable context sensitive softkeys, 5  navigation/menu keys,  11  dedicated  function  keys  for  :  MESSAGE  (with  LED  indicator), PHONEBOOK,  TRANSFER,  CONFERENCE,  HOLD,  HEADSET,    MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL- Voice Codec Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), and in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO) Auxiliary Ports RJ9  headset  jack  (allowing  EHS  with  Plantronics  headsets),  USB,  extension module port Telephony Features Hold,  transfer,  forward,  5-way  conference,  call  park,  call  pickup, shared-call-appearance  (SCA)/bridged-line-appearance  (BLA),  downloadable phonebook  (XML,  LDAP,  up  to  2000  items),  call  waiting,  call  log  (up  to  500 records), customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot desking, personalized music ringtones and music on hold, server redundancy and fail-over Sample Applications Weather, currency, GMI available for advanced custom application development HD audio Yes, both on handset and speakerphone Base Stand Yes, allow 2 angle positions Wall Mountable Yes QoS Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS Security User  and  administrator  level  passwords,  MD5  and  MD5-sess  based authentication, AES based secure configuration file, SRTP, TLS,  802.1x  media access control Multi-language English,  Arabic,  Chinese,  Croatian,  Czech,  Dutch,  German,  French,  Hebrew, Hungarian,  Italian,  Japanese,  Korean,  Polish,  Portuguese,  Russian,  Slovenia, Spanish, Turkish Upgrade/Provisioning Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or encrypted XML configuration file Power  &  Green Universal power adapter included:
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 15 of 84                                   Energy Efficiency Input:100-240V ; Output: +12V, 1A    ; Integrated Power-over-Ethernet (802.3af) Max power consumption:6W Physical Dimention: 222mm (W) x 210mm (L) x 93mm (H); Unit weight: 0.98kg; Package weight: 1.62kg Temperature  and Humidity 32-104℉  / 0~40℃, 10-90% (non- condensing) Package Content GXP2160 phone, handset with cord, base stand, universal power supply, network cable, Quick Start Guide Compliance FCC Part15 Class B, EN55022 ClassB, EN61000-3-2, EN61000-3-3, EN55024, EN60950-1, AS/NZS CISPR22 Class B
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 16 of 84                                   INSTALLATION EQUIPMENT PACKAGING  Table 6: GXP2130/GXP2140/GXP2160 EQUIPMENT PACKAGING Main Case Yes 1 Handset Yes 1 Phone Cord Yes 1 Power Adaptor Yes 1 Ethernet Cable Yes 1 Phone Stand Yes 1 Wall Mount Yes 1 Quick Start Guide Yes 1 CONNECTING YOUR PHONE  Table 7: GXP2130/GXP2140/GXP2160 CONNECTORS Handset Port RJ9 handset connector port Headset Port RJ9 headset connector port (supporting EHS with Plantronics headset) USB Port   USB port connecting a USB flash drive. (not on GXP2130 ) LAN Port 10/100/1000Mbps RJ-45 port connecting to Ethernet PC Port 10/100/1000Mbps RJ-45 port connecting to PC EXT Port RJ11 connector port to connect the GXP2200EXT Board(GXP2140) Power Jack 12V DC Power connector port  To set up the GXP2130/GXP2140/GXP2160, follow the steps below:  1.  Attach the phone stand or wall mount to the back of the phone where there are slots; 2.  Connect the handset and main phone case with the phone cord; 3.  Connect the LAN port of the phone to the RJ45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable; 4.  Connect the 12V DC output plug to the power jack  on the phone; plug the power adapter  into an electrical outlet. If PoE switch is used in step 3, this step could be skipped; 5.  The LCD will display provisioning or firmware upgrade information. Before continuing, please wait for the date/time display to show up;
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 17 of 84                                   6.  Using the keypad configuration menu or phone's embedded web server (Web GUI) by entering the IP address in web browser, you can further configure the phone.  GXP2200EXT MODULE  The GXP2140 is expandable with GXP2200EXT modules. GXP2140 supports up to 4 extension modules, adding 160 fully programmable phone extensions to the phone.   GXP2200EXT board package contains:  Table 8: GXP2200EXT Packaging GXP2200EXT Main Case Yes (1) GXP2200EXT Stand Yes (1) RJ11-RJ11 Cable Yes (1) Connector Plate Yes (1) Screws Yes (4) Quick Installation Guide Yes (1)      Note:   The GXP2200EXT board is an additional accessory for the GXP2140 and is not included in the GXP2140 box.    To set up the GXP2200EXT board with the GXP2140, please follow the steps below:  1.  On the back of the GXP2140 and the GXP2200EXT, there are slots for connector plate. Attach the connector plate between the slots for GXP2140 and the GXP2200EXT; 2.  Apply  the  screws  provided  and  securely  tighten  them  in  (See  Figure  1:  GXP2140  Back  View  with GXP2200EXT ). 3.  Connect the GXP2200EXT board to the GXP2140 via EXT port using the RJ11-RJ11 cable provided; 4.  Install the phone stand on the GXP2140 and the GXP2200EXT board; 5.  Power  up  the  GXP2140.  The  GXP2200EXT  board  will  show  the  booting  up  screen  with  version information and connecting status;
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 18 of 84                                   6.  After successfully booting up, the GXP2200EXT board will stay in idle. Press and hold the Left button for 3 to 5 seconds to check the version information and status.   Figure 1: GXP2140 Back View with GXP2200EXT The  GXP2200EXT  board  can  be  configured  via  the  web  GUI  of  the  GXP2140  connected.  After successfully configured, press Left or Right button on the GXP2200EXT board and users could browse all the MPK's status in different pages.  For more information on installing, connecting and configuring the GXP2200EXT board with GXP2140, please refer to the GXP2200EXT board user manual:  http://www.grandstream.com/support   SAFETY COMPLIANCES  The  GXP2130/GXP2140/GXP2160  phone  complies  with  FCC/CE  and  various  safety  standards.  The GXP2130/GXP2140/GXP2160 power adapter is compliant with the UL standard. Use the universal power adapter provided with the GXP2130/GXP2140/GXP2160 package only. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adapters.  WARRANTY  If the GXP2130/GXP2140/GXP2160 phone was purchased from a reseller, please contact the company where the phone was purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream, contact the Grandstream Support for a RMA (Return Materials Authorization) number
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 19 of 84                                   before the product is returned. Grandstream reserves the right to remedy warranty policy without prior notification.      Warning:   Use the power adapter provided with the phone. Do not use a different power adapter as this may damage the phone. This type of damage is not covered under warranty.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 20 of 84                                   GETTING TO KNOW GXP2130/GXP2140/GXP2160 IDLE SCREEN  GXP2130/GXP2140/GXP2160 screen displays differently depending on whether the phone is idle or in use (active). The following figures show the idle screen of GXP2130/GXP2140/GXP2160.   Figure 2: GXP2130 Idle Screen   Figure 3: GXP2140 Idle Screen
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 21 of 84                                    Figure 4: GXP2160 Idle Screen  The following table describes the items displayed on the GXP2130/GXP2140/GXP2160 idle screen. Table 9: LCD DISPLAY DEFINITIONS DATE AND TIME Displays  the  current  date  and  time.  It  can  be  synchronized  with Internet time servers. NETWORK ICON Shows  the  status  of  network.  It  will  indicate  whether  the  network  is down or starting. STATUS ICON Shows the status of the phone for registration status, call features and etc, using icons as shown in the next table. LINE STATUS INDICATOR Displays the name of the account that is in use. SOFTKEYS in Idle Screen The softkeys are context sensitive and will change depending on the status of the phone. Typical functions assigned to softkeys are:   SwitchSCR/NEXTSCR Toggles  between different  idle  screens.  For  example,  for GXP2130/GXP2140/GXP2160, pressing most left soft key (switch screen)  will  toggle  among  default  idle  screen,  weather information,  currency  information  and  Grandstream  Upcoming Events;   ForwardAll   Unconditionally forwards  the  phone  line  (account  1)  to  another
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 22 of 84                                   phone.   MissedCalls Shows up unanswered calls to this phone.   Redial Redials the last dialed number when there is existed dialed call log.  Note:   If  XML  application  is  used  for  GXP2130/GXP2140/GXP2160,  the softkey for XML application will show up in the default idle screen as configured. SOFTKEYS in Call Screen The softkeys are context sensitive and will change depending on the call status of the phone. Here are the main softkeys in call screen.   Redial Redials the last dialed number after off hook when there is existed call log.   Dial Dials the call out after off hook and entering the number.   AnswerCall Answers the incoming call when the phone is ringing.   RejectCall Rejects the incoming call when the phone is ringing.   EndCall Ends the active call.   Transfer Transfer  softkey  will  show  up  after  pressing  TRAN  button  and entering transfer target number. Press Transfer softkey to do blind transfer.   Split In auto-attended transfer mode, after establishing the second call,
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 23 of 84                                   press Split to quit transfer and go back to normal talking status.   ConfCall  Conferences the active calls.   ReConf Re-establish the conference among the calls on hold.  SPECIAL SOFTKEYS (Only for GXP2130/GXP2140/GXP2160 when integrated with UCM61xx) Call Parking: Please refer to UCM61xx Online User Manual for more information.  CallPark When  the  phone  dials  out,  the  Call  Park  softkey  will  display  on screen. To park the call, press the "CallPark" softkey and select a green MPK to park the call on available parking lot.  Table 10: GXP2130/GXP2140/GXP2160 LCD ICONS  Network Status. OFF - Network connection is up ON - Network connection is down  DND Status. OFF - Do Not Disturb disabled ON - Do Not Disturb enabled  Call Forward All Status. OFF - Call Forward All feature disabled ON - Call Forward All feature enabled  Call Forward Busy Status. OFF - Call Forward Busy feature disabled ON - Call Forward Busy feature enabled  Call Forward No Answer Status. OFF - Call Forward No Answer feature disabled ON - Call Forward No Answer feature enabled  Call Forward Busy and Call Forward No Answer Status.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 24 of 84                                   OFF - Call Forward All and Call Forward No Answer feature disabled ON - Call Forward All and Call Forward No Answer feature enabled  Missed Call Status. OFF - No missed call ON - New missed call  Handset Status. OFF - Handset is not in use ON - Handset is in use  Headset Status. OFF - Headset is not in use ON - Headset is in use  Microphone MUTE Status. OFF - No muted ON - Muted  Bluetooth Status. (GX2140/GXP2160) OFF - Bluetooth is off ON - Bluetooth is on  USB Status. (GX2140/GXP2160) OFF - No USB connection ON - USB connected  Incoming Call. The current call is an incoming call  Outgoing Call. The current call is an outgoing call  Call On Hold. OFF - No call on hold ON – Call on hold  Call Connect. OFF - No call
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 25 of 84                                   ON - Call connected  Call Conference. OFF - No Conference call ON - Conference call is established  Click Hand In call  screen,  this  icon  shows  on the  line  available  for  transfer  or conference.  IP Call Status The current call is an IP call.  SIP Call Enter number for initiate call. The current call is a SIP call.  Call Time During an active call, this icon shows the call time.  LCD Brightness Up Brightness is increasing  LCD Brightness Down Brightness is decreasing    Speaker Volume Up Call screen icon. Speaker volume is increasing   Speaker Volume Down Call screen icon. Speaker volume is decreasing  Handset Volume Up Call screen icon. Handset volume is increasing   Handset Volume Down Call screen icon. Handset volume is decreasing  Ringtone Volume Down Call screen icon. The volume of ringtone is decreasing  Ringtone Volume Up Call screen icon. The volume of ringtone is increasing
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 26 of 84                                    Ringtone Volume Up Call screen icon. The volume of ringtone is increasing  Ringtone Volume Down Call screen icon. The volume of ringtone is decreasing  VOC status Call screen icon. OFF - VOC is off. ON - VOC is on.  USING THE KEYPAD  Figure 5: GXP2130 Keyboard
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 27 of 84                                    Figure 6: GXP2140 Keyboard  Figure 7: GXP2160 Keyboard   Table 11: GXP2130/GXP2140/GXP2160 Keypad Buttons  Contacts. Press to view and edit contact information.  Hold. Press to put call on hold or resume the call.  Mute. Press to mute or unmute the call.  Headset. Press to switch to headset mode.  Message. Press to view voicemail messages.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 28 of 84                                    Transfer. Press to transfer call.  Conference. Press to conference call.  Speaker.  Send/Redial.  Volume.  Up Navigation key. In idle screen, press to see the IP.     MAKING PHONE CALLS HANDSET, SPEAKER AND HEADSET MODE  The  GXP2130/GXP2140/GXP2160  allows  users  to  switch  among  handset,  speaker  or  headset  when making calls. Press the Hook Switch to switch to handset; press the Headset button to switch to headset; or press the Speaker button    to switch to speaker.  MULTIPLE SIP ACCOUNTS AND LINES  GXP2160 can support up to 6 independent SIP accounts; GXP2140 can support up to 4 independent SIP accounts. Each account is capable of independent SIP server, user and NAT settings. Each of the line buttons is "virtually" mapped to an individual SIP account. In off hook state, select an idle line and the dial tone will be heard.   To make a call, select the line you wish to use. The corresponding LINE LED will light up in green. The user can switch lines before dialing any number by pressing the LINE buttons.  For example: If 2 independent accounts are registered on GXP2130/GXP2140/GXP2160, when LINE 1 is pressed, the LINE 1 LED will light up in green. If LINE 2 is pressed, the LINE 2 LED will light up in green and the subsequent call will be made through SIP account 2.  Incoming calls to a specific account will attempt to use its corresponding LINE if it is not in use. When the "virtually" mapped line is in use, the phone will flash the other available LINE in red. A line is ACTIVE when it is in use and the corresponding LED is red.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 29 of 84                                   COMPLETING CALLS  There are several ways to complete a call.   On hook dialing. Enter the number when the phone is on hook and then send out.   When the phone is in idle, enter the number to be dialed out;   Take handset off hook; or Press Speaker button; or Press Headset button with headset plugged in; or Select an available LINE key;   The call will be dialed out.  Off hook and dial. Off hook the phone, enter the number and send out.   Take handset off hook; or Press Speaker button; or Press Headset button with headset plugged in; or Press an available LINE key to activate speaker;   You shall hear dial tone after off hook;   Enter the number;   Press SEND key or # to dial out.   Predictive dialing. When dialing numbers, based on the entered digit or digits, the phone will predict and list the candidates of target number. If the target number already saved in phonebook, when enter the first several digits, phone will display a list of the matched numbers. If the target number appears on the list, user could select the number by Up/Down key and dial out. GXP2130/GXP2140/GXP2160 have predefined call feature code (the first digit is *). When user enter * as  the first  digit of target number, the phone will list all feature codes as candidates.     Redial. Redial the last dialed number.   Take handset off hook; or Press Speaker button; or Press Headset button with headset plugged in; or Press an available LINE key to activate speaker; or When the phone is in idle;   Press SEND key, or the REDIAL soft key.   Via Call History. Dial the number logged in phone's call history.   Press MENU button to bring up the main menu;   Enter Call History;   Select the entry you would like to call using the navigation arrow keys;   Press SEND button to dial out.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 30 of 84                                     Via Phonebook. Dial the number from the phonebook.   Press Contacts button;   Under Contacts, enter Local Phonebook/ Broadsoft Phonebook using the navigation arrow key;   Select the contact you would like to call using the navigation arrow key;   Press SEND button to dial the selected contact.   Speed Dial from Line Key. Dial the number configured as Speed Dial on Line Key.   Go to phone's Web GUI->Settings->Programmable Keys, configure the Line Key's Key Mode as Speed Dial. Select the account to dial from, enter the Name and User ID (the number to be dialed out) for the Line Key. Click on "Update" at the bottom of the Web GUI page;   Off hook the phone, or directly press the Speed Dial key to dial out.   Call Return. Dial the last answered call.   Go to phone's Web GUI->Settings->Programmable Keys, configure the Line Key's Key Mode as Call Return. Select the account to dial from, no Name or User ID has to be set on for Call Return;   Off hook the phone, or directly press the Call Return key to dial out.   Via Paging/Intercom.   Take handset off hook; or Press Speaker button; or Press Headset button with headset plugged in; or Press an available LINE key to activate speaker;   You shall hear dial tone after off hook;   Press MENU button to switch the call screen from "Dialing" to "Paging";   Enter the number;   Press SEND key or # to dial out.    Note:     After entering the number, the phone waits for the No Key Entry Timeout (Default timeout is 4 seconds, configurable via Web GUI) before  dialing out. Press SEND or # key to  override the No Key Entry Timeout;   If digits have been entered after handset is off hook, the SEND key will works as SEND instead of REDIAL;   By default, # can be used as SEND to dial the number out. Users could disable it by setting "User # as Dial Key" to "No" from Web GUI->Account X->Call Settings;
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 31 of 84                                     For Paging/Intercom,  if  the SIP Server/PBX  supports  the  feature and  has  Paging/Intercom feature code set up already, users do not necessarily need toggle to paging mode in the call screen. Simply dial the feature code with extension as a normal call.   When  dial  out  via  paging,  user  can  see  the  “call-info”  header  contains  “answer-after=0” and  “the “alert-info” header contains “info=alert-autoanswer;delay=0” in the outgoing INVITE.   During  an  active  call,  user  can  see  call  info  on  LCD:    shows  the  call  lasting  time;    shows contact information if the number already be saved in phonebook. When dialing DTMF, user can press round OK button to switch to call info page.   MAKING CALLS USING IP ADDRESSES  Direct IP Call allows two phones to talk to each other in an ad-hoc fashion without a SIP proxy. VoIP calls can be made between two phones if:    Both phones have public IP addresses; or   Both phones are on the same LAN/VPN using private or public IP addresses; or   Both phones can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ).  To make a direct IP call, please follow the steps below:    When phone is at idle state, press any number key or * key to bring up “Onhook Dialing” page;   Press round menu key or "DirectIP" soft key;   Input the target IP address (Please see example below) ;   Press "OK" soft key to dial.    For example:  If the target IP address is 192.168.1.60 and the port is 5062 (i.e., 192.168.1.60:5062), input the following: 192*168*1*60#5062. The * key represents the dot (.), the # key represents colon (:). Wait for about 4 seconds and the phone will initiate the call.  Quick IP Call Mode:  The GXP2130/GXP2140/GXP2160 also supports Quick IP Call mode. This enables the phone to make direct IP calls using only the last few digits (last octet) of the target phone's IP address. This is possible only if both phones are under the same LAN/VPN. This simulates a PBX function using the CSMA/CD without a SIP server. Controlled static IP usage is recommended.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 32 of 84                                   To enable Quick IP Call Mode, go to phone's Web GUI->Settings->Call Features, set "Use Quick IP Call Mode" to "Yes". Clicking on "Save and Apply" on the bottom of Web GUI page to take the change. To make Quick IP Call, take the phone off hook first. Then dial #xxx where x is 0-9 and xxx<255. Press # or SEND and a  direct  IP call  to aaa.bbb.ccc.XXX  will be  completed.  "aaa.bbb.ccc"  is from  the local  IP  address regardless of subnet mask. The number #xx or #x are also valid. The leading 0 is not required (but it's OK).  For example:   192.168.0.2 calling 192.168.0.3 -- dial #3 followed by # or "SEND";   192.168.0.2 calling 192.168.0.23 -- dial #23 followed by # "SEND";   192.168.0.2 calling 192.168.0.123 -- dial #123 followed by # "SEND";   192.168.0.2: dial #3 and #03 and #003 results in the same call -- call 192.168.0.3.  Note:   The # will represent colon ":" in direct IP call rather than SEND key as in normal phone call;   If you have a SIP server configured, direct IP call still works. If you are using STUN, direct IP call will also use STUN;   Configure the "User Random Port" to "No" when completing direct IP calls.  ANSWERING PHONE CALLS RECEIVING CALLS   Single incoming call. Phone rings with selected ring tone. The corresponding LINE key will flash in red. Answer call by taking handset off hook, or using Speaker/Headset, or pressing the flashing LINE key;  Multiple  incoming  calls.  When  another  call comes  in  while  having  an  active  call,  the  phone  will produce a Call Waiting tone (stutter tone). The other LINE key will flash in red. Answer the incoming call by pressing the flashing LINE key. The current active call will be put on hold automatically.  DO NOT DISTURB  Do Not Disturb can be enabled/disabled from phone's LCD by following the steps below:    Press the Menu button and select "Preference" using navigation keys;   Press Menu button again to get into Preference options;   When "Do Not Disturb" is highlighted, press Left/Right key to disable/enable DND;   Press “Save” soft key to save the change.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 33 of 84                                    When Do Not Disturb feature is turned on, the DND icon will appear on the top of the LCD. The incoming call will not be accepted or the call will directly go into voicemail.  DURING A PHONE CALL CALL WAITING/CALL HOLD   Hold. Place a call on hold by pressing the HOLD button. The active LINE key will blink in green;  Resume. Resume call by pressing the blinking LINE key;  Multiple calls. Automatically place active call on hold or switch between calls by pressing the LINE key. Call waiting tone (stutter tone) will be audible on new incoming call during the active call.  MUTE  During an active call, press the MUTE button to mute/unmute the microphone. The LCD will show the Mute icon on the top of screen, when the call is muted.  CALL TRANSFER  GXP2130/GXP2140/GXP2160 supports Blind Transfer, Attended Transfer and Auto-Attended Transfer.    Blind Transfer.   During the first active call, press TRAN key and dial the number to transfer to;   Press SEND key or # to complete transfer of active call.   Attended Transfer.   During the first active call, press LINE key. The first call will be put on hold;   Enter the number for the second call in the new line and establish the call;   Press TRAN key;   Press the other LINE key which is on hold to transfer the call.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 34 of 84                                     Auto-Attended Transfer.   Set "Auto-Attended Transfer" to "Yes" under Web GUI->Settings->Call Features. And then click "Save and Apply" on the bottom of the page;   Establish one call first;   During  the  call,  press  TRAN  key.  A  new  line  will  be  brought  up  and  the  first  call  will  be automatically placed on hold;   Dial the number and press SEND or # to make a second call. (Once the number is entered, a "Transfer" soft key will show. If "Transfer" soft key is pressed instead of SEND or #, a blind transfer will be performed);   Press TRAN key again. The call will be transferred.   For Auto-Attended Transfer, after dialing out the number for the second call, a "Split" soft key will show. If the second call is not established yet (ringing), pressing "Split" will hang up the second call. If the second call is established (answered), pressing "Split" will resume the second call and keep the first call on hold.  Note:   To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains.  4-WAY/ 5-WAY CONFERENCING  GXP2130 can host up to 4-way conference call with other parties (PCMU/PCMA). GXP2140/GXP2160 can host up to 5-way conference call.   Initiate a conference call.    Establish calls with 2 or more parties respectively;   While 1 call is active, the other call will be put on hold with its LINE key blinking in green;   Press CONF key;   Press the desired LINE key on hold, the conference will be established;   Repeat the previous 2 steps for all the other parties on hold to join the conference.   Cancel Conference.    If after pressing the CONF key, the user decides not to conference, press Cancel soft key or the
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 35 of 84                                   current active LINE key (LED in solid green);   This will resume the 2-way conversation with the current line.     Split and Re-conference.    During the conference, press HOLD key. The conference call will be split and the calls will be put on hold separately with the LINE keys blinking in green;   Select 1 LINE key and press to resume the 2-way conversation;   If users would like to re-establish conference call, before 1 separate LINE is selected, press the ReConf soft key right after the conference call is held/split;   End Conference.    Press HOLD key to split the conference call. The conference call will be ended with both calls on hold; Or   Users could press the EndCall soft key or simply hang up the call to terminate the conference call.  GXP2130/GXP2140/GXP2160 supports Easy Conference Mode, which can be used combined with the traditional way to establish the conference.   Initiate a conference call.    Establish 1 call;   Press CONF key and a new line will be brought up using the same account;   Dial the number and press SEND key to establish the second call;   Press CONF key or press the ConfCall softkey to establish the conference.   Join more parties in established conference call.    Establish conference call;   Press CONF key and a new line will be brought up using the same account;   Dial the number and press SEND key to establish the second call;   Press CONF key or press the ConfCall softkey to join the new party in the established conference.   Split and Re-conference.    During the conference, press HOLD key. The conference call will be split and both calls will be put on hold separately with 2 LINE keys blinking in green;   Select 1 LINE key and press to resume the 2-way conversation;   If users would like to re-establish conference call, before 1 separate LINE is selected, press the
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 36 of 84                                   ReConf softkey right after the conference call is split.     Cancel Conference.    If users decides not to conference after establishing the second call, press EndCall softkey instead of the ConfCall softkey/CONF key;   This will end the second call and the screen will show the first call on hold.   End Conference.    Press HOLD key to split the conference call. The conference call will be ended with both calls on hold; Or   Users could press the EndCall softkey or simply hang up the call to terminate the conference call.  Note:     The party that starts the conference call has to remain in the conference for its entire duration, you can put the party on mute but it must remain in the conversation. Also, this is not applicable when the feature "Transfer on Conference Hangup" is turned on.   The option "Disable Conference" has to be set to "No" to establish conference.   When using Easy Conference Mode, use SEND key to dial out the second call instead of using #, even when # could be used as SEND in normal phone calls.  VOICE MESSAGES (MESSAGE WAITING INDICATOR)  A blinking red MWI (Message Waiting Indicator) on the top right corner of the phone indicates a message is waiting. Dial into the voicemail box to retrieve the message by entering the voice mail number of the server or pressing the Voicemail button (Voice Mail User ID has to be properly configured as the voice mail number under Web GUI->Account x->General Settings). An IVR will prompt the user through the process of message retrieval.  SHARED CALL APPEARANCE (SCA)  The GXP2130/GXP2140/GXP2160 phone supports shared call appearance by Broadsoft standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line. When there is an incoming call designated for the SCA group, all of the members of the group will be notified of an incoming call and will be able to answer the call from the phone with the SCA extension registered.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 37 of 84                                   All the users that belong to the same SCA group will be notified by visual indicator when a user seizes the line and places an outgoing call, and all the users of this group will not be able to seize the line until the line goes back to an idle state or when the call is placed on hold (with the exception of when multiple call appearances are enabled on the server side).  In the  middle of  the  conversation, there  are  two types of  hold: Public  Hold  and Private Hold. When a member of the group places the call on public hold, the other users of the SCA group will be notified of this by the red-flashing button and they will be able to resume the call from their phone by pressing the line button. However, if this call is placed on private-hold, no other member of the SCA group will be able to resume that call.    To enable shared call appearance, the user would need to register the shared line account on the phone. In addition, they would need to navigate to "Settings"->"Programmable Keys" on the web UI and set the line key mode as "Shared Line". If the user requires more shared call appearances, the user can configure multiple line buttons to be "shared line" buttons associated with the account.    CALL FEATURES  The GXP2130/GXP2140/GXP2160 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call forward and etc.  Table 12: CALL FEATURES *30 Block Caller ID (for all subsequent calls)   Off hook the phone;   Dial *30. *31 Send Caller ID (for all subsequent calls)  Off hook the phone;   Dial *31. *50 Disable Call Waiting     Off hook the phone;   Dial *50. *51 Enable Call Waiting   Off hook the phone;   Dial *51.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 38 of 84                                   *67 Call with Caller ID Blocked (per call)   Off hook the phone;   Dial *67 and then enter the number to dial out. *82 Call with Caller ID Enabled (per call)   Off hook the phone;   Dial *82 and then enter the number to dial out. *70 Call with Call Waiting Disable (per Call)   Off hook the phone;   Dial *70 and then enter the number to dial out. *71 Call with Call Waiting Enabled (per Call)   Off hook the phone;   Dial *71 and then enter the number to dial out. *72 Unconditional Call Forward. To set up unconditional call forward:   Off hook the phone;   Dial *72 and then enter the number to forward the call;   Press OK softkey or SEND key. *73 Cancel Unconditional Call Forward. To cancel the unconditional call forward:   Off hook the phone;   Dial *73;   Hang up the call. *90 Busy Call Forward. To set up busy call forward:   Off hook the phone;   Dial *90 and then enter the number to forward the call;   Press OK softkey or SEND key. *91 Cancel Busy Call Forward. To cancel the busy call forward:   Off hook the phone;   Dial *91;   Hang up the call. *92 Delayed Call Forward. To set up delayed call forward:   Off hook the phone;
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 39 of 84                                     Dial *92 and then enter the number to forward the call;   Press OK softkey or SEND key. *93 Cancel Delayed Call Forward. To cancel the delayed call forward:   Off hook the phone;   Dial *93;   Hang up the call.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 40 of 84                                   CONFIGURATION GUIDE  The GXP2130/GXP2140/GXP2160 can be configured via two ways:    LCD Configuration Menu using the phone's keypad;   Web GUI embedded on the phone using PC's web browser.  CONFIGURATION VIA KEYPAD  To configure the LCD menu using phone's keypad, follow the instructions below:   Enter  MENU  options.  When  the  phone  is  in  idle,  press  the  round  MENU  button  to  enter  the configuration menu;  Navigate  in  the  menu  options.  Press  the  arrow  keys  up/down/left/right  to  navigate  in  the  menu options;  Enter/Confirm  selection. Press the round MENU button or “Select” soft key to enter the selected option;  Exit. Press “Exit” soft key to exit to the previous menu;  Return to Home page.   In the Main menu, press Home soft key to return home screen; In sub menu, press and hold “Exit” soft key until the Exit soft key changes to Home soft key, then release the soft key.     The phone automatically exits MENU mode with an incoming call, when the phone is off hook or the MENU mode if left idle for more than 60 seconds.   When the phone is in idle, pressing the UP navigation key can see phone’s IP address.    The MENU options are listed in the following table.  Table 13: CONFIGURATION MENU Call History Displays Local call logs and Broadsoft call log:  Local Call Log Answered  calls,  dialed  calls,  missed  calls,  transferred  calls  and  forwarded calls.  Broadsoft Call Log
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 41 of 84                                   Status Displays account status, network status, software version number and Hardware  Account status.    Network status.   Press  to  enter  the  sub  menu  for  IP  setting  information  (DHCP/Static IP/PPPoE),  IPv4  address,  IPv6  address,  Subnet  Mask,  Gateway  and  DNS server.  Software Version Press to enter the sub menu for Boot, Core, Base and Prog version.  Hardware Press to  enter the  sub menu for  MAC address,  Hardware  version  and  P/N number. Contacts Contacts sub menu includes the following options:  Local Phonebook  Local Group  Broadsoft Phonebook  LDAP Directory Contacts sub menu is for Local Phonebook, Local Group, LDAP Directory and Broadsoft  Phonebooks.  User  could  configure  phonebooks/groups/LDAP options  here,  download  phonebook  XML  to  the  phone  and  search phonebook/LDAP directory.   Messages Message sub menu include the following options:  Instant Message Displays received instant messages;  Voice Mails Displays  voicemail  message  information  in  the  format  below:  new messages/all messages (urgent messages/all urgent messages). Preference Preference sub menu includes the following options:  Do Not Disturb Enables/disables Do Not Disturb on the phone.  Sounds o Ring Tone Configures different ring tones for incoming call. o Ring Volume
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 42 of 84                                   Adjusts ring volume by pressing left/right arrow key.  Appearance o Active LCD Brightness Adjusts active LCD brightness by pressing left/right arrow key o Idle LCD Brightness Adjusts idle LCD brightness by pressing left/right arrow key o Display Language Selects the language to be displayed on the phone's LCD. Users could select Automatic for local language based on IP location if available.  Time Settings Configures date and time on the phone. Phone Phone sub menu includes the following options:  SIP Configures  SIP  Proxy,  Outbound  Proxy,  SIP  User  ID,  SIP  Auth  ID,  SIP Password, SIP Transport and Audio information to register SIP account on the phone.  Call Features Configures call forward features for Forward All, Forward Busy, Forward No Answer and No Answer Timeout. System System sub menu includes the following options:  Network o IP Setting Selects  IP  mode  (DHCP/Static  IP/PPPoE); Configures  PPPoE account ID and password; Configures static IP address, Netmask, Gateway, DNS Server 1 and DNS Server 2. o 802.1X Enables/Disables  802.1X  mode;  Configures  802.1x  identity  and MD5 password. o Layer 2 QoS Configures 802.1Q/VLAN Tag and priority value.  Bluetooth Settings(Only on GXP2140/GXP2160) o Power Turns on/off the Bluetooth feature.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 43 of 84                                   o Start Scan Starts to scan other Bluetooth devices around the phone. If found, user could press “Pair” soft key, and enter Pin code to pair to other Bluetooth devices. o Discoverable Defines if the phone is discoverable by other Bluetooth devices. o MAC Displays the MAC address of the phone.  Upgrade o Firmware Server Configures firmware server for upgrading the phone. o Config Server Configures config server for provisioning the phone. o Upgrade Via Specifies upgrade/provisioning via TFTP/HTTP/HTTPS. o Start Provison   Starts Provision immediately.  Factory Functions o Diagnostic Mode All LEDs will light up. All keys’ name will display in red on LCD screen  before  diagnosing.  Press  any  key  on  the  keypad  to diagnose  the  key’s  function.  When  done,  the  key’s  name  will display  in  green  on  LCD.  Lift  and  put  back  the  handset  to  exit diagnostic mode. o Audio Loopback Speak  to  the  phone  using  speaker/handset/headset.  If  you  can hear your voice, your audio is working fine. Press “Exit” soft key to exit audio loopback mode. o LCD on/off Selects this  option to turn off LCD. Press any button to turn  on LCD.   o LCD Diagnostic Enters this option and press Left/Right Navigation key to do LCD Diagnostic. Press “Exit” soft key to quite.    UCM Detect
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 44 of 84                                   Detect/connect UCM server to process auto-provision. Manually input the IP and port of the UCM server phone wants to bind with; Or select from the available UCM server in network.    Operations o Factory Reset Resets the phone to factory default settings.  Reboot Reboots the phone.  The following picture shows the keypad MENU configuration flow.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 45 of 84                                   Figure 8: Keypad MENU Flow. Call History    Status    Contacts    Messages    Preference    Phone    System    Reboot            MENU Account Status Network Status System information Hardware  SIP Call Features Network Bluetooth   Upgrade Factory Functions UCM Detect Factory Reset  Local Phonebook Local Group Broadsoft Phonebook LDAP Directory Do Not Disturb Star Key Lock Sounds Appearance Time Settings  Instant Messages Voice Mails Ring Tone Ring Volume Enable/Disable Password Active LCD Brightness Idle LCD Brightness Display Language Power Start Scan Discoverable MAC Firmware Server Config Server Upgrade via Start Provision IP Settins 802.1X Layer 2 QoS Diagnostic Mode Audio Loopback LCD on/off LCD Diagnostic
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 46 of 84                                   CONFIGURATION VIA WEB BROWSER  The  GXP2130/GXP2140/GXP2160  embedded  Web  server  responds  to  HTTP/HTTPS  GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Google Chrome, Mozilla Firefox and Microsoft’s IE.  To access the Web GUI:  1.  Connect the computer to the same network as the phone; 2.  Make sure the phone is turned on and shows its IP address. You may check the IP address by pressing Up arrow button when phone is at idle state; 3.  Open a Web browser on your computer; 4. Enter the phone’s IP address in the address bar of the browser; 5. Enter the administrator’s login and password to access the Web Configuration Menu.  Note:   The computer has to be connected to the same sub-network as the phone. This can be easily done by     connecting  the  computer  to  the same  hub  or  switch  as  the  phone  connected  to.  In  absence  of a hub/switch (or free ports on the hub/switch), please connect the computer directly to the PC port on the back of the phone;   If the phone is properly connected to a working Internet connection, the IP address of the phone will display in MENU->Status->Network Status. This address has the format: xxx.xxx.xxx.xxx, where xxx stands for a number from 0-255. Users will need this number to access the Web GUI. For example, if the phone has IP address 192.168.40.154, please enter "http://192.168.40.154" in the address bar of the browser;   There are two default passwords for the login page: User Level User Password Web Pages Allowed End User Level user 123 Only Status and Basic Settings Administrator Level admin admin Browse all pages The password is case sensitive with maximum length of 25 characters.    When changing any settings, always SUBMIT them by pressing the "Save" or "Save and Apply" button on the bottom of the page. If the change is saved only but not applied, after making all the changes, click on the "APPLY" button on top of the page to submit. After submitting the changes in all the Web GUI  pages,  reboot the  phone  to  have  the changes  take  effect  if  necessary  (All the  options  under "Accounts" page and "Phonebook" page do not require reboot. Most of the options under "Settings" page do not require reboot).
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 47 of 84                                   DEFINITIONS  This  section  describes  the  options  in  the  phone's  Web  GUI.  As  mentioned,  you  can  log  in  as  an administrator or an end user.   Status: Displays the Account status, Network status, and System Info of the phone;  Account: To configure the SIP account;  Settings:  To  configure  call  features,  ring  tone,  audio  control,  LCD  display,  date  and  time,  Web services, XML applications, programmable keys and etc.;  Network: To configure network settings;  Maintenance:  To  configure  web  access,  upgrading  and  provisioning,  syslog,  language  settings, TR-069, security and etc.;  Phonebook: To manage Phonebook and LDAP.  STATUS PAGE DEFINITIONS Table 14: Status Page Definitions Status -> Account Status Account x Account index. SIP User ID Displays the configured SIP User ID. SIP Server Displays the configured SIP Server address. SIP Registration Displays SIP registration status YES/NO. Status -> Network Status MAC Address Global unique ID of device, in HEX format. The MAC address will be used for provisioning and can be found on the label coming with original box and on the label located on the back of the device. IP Setting DHCP, Static IP or PPPoE. IPv4 Address The IPv4 address obtained on the phone. IPv6 Address The IPv6 address obtained on the phone. Subnet Mask The subnet mask obtained on the phone. Gateway The gateway address obtained on the phone. DNS Server 1 The DNS server address 1. DNS Server 2 The DNS server address 2. PPPoE Link Up PPPoE connection status. NAT Type NAT traversal status for each account.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 48 of 84                                   Status -> System Info Product Model Product model of the phone. Part Number Product part number. Software Version   Boot: boot version number;   Core: core version number;   Base: base version number;   Prog: program version number. This is the main firmware release number, which is always used for identifying the software system of the phone;   Aux: Aux version number;   Dsp: DSP version number. System Up Time System up time since the last reboot. System Time Current system time on the phone system. Service Status GUI and Phone service status. Core Dump Core dump file that could be downloaded for troubleshooting purpose.  ACCOUNTS PAGE DEFINITIONS Table 15: Account Page Definitions Account x -> General Settings Account Active Activates/deactivates account. The default setting is "Yes". Account Name The name associated with the SIP account. SIP Server The URL or IP address, and port of the SIP server. This is provided by your VoIP service provider (ITSP). Secondary SIP Server The URL or IP address, and port of the SIP server. This will be used when the primary SIP server fails. Outbound Proxy IP address or Domain name of the Primary Outbound Proxy, Media Gateway, or  Session  Border  Controller.  It's  used  by  the  phone  for  Firewall  or  NAT penetration in different network environments. If a symmetric NAT is detected, STUN will not work and ONLY an Outbound Proxy can provide a solution. SIP User ID User account information, provided by your VoIP service provider (ITSP). It's usually  in  the  form  of  digits  similar  to  phone  number  or  actually  a  phone number. Authenticate ID SIP  service  subscriber's  Authenticate  ID  used  for  authentication.  It  can  be identical to or different from the SIP User ID. Authenticate Password The account password required for the phone to authenticate with the ITSP (SIP) server before the account can be registered. After it is saved, this will
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 49 of 84                                   appear as hidden for security purpose. Name The  SIP  server  subscriber's  name  (optional)  that  will  be  used  for  Caller  ID display. Voice Mail User ID Allows you to access voice messages by pressing the MESSAGE button on the phone. This ID is usually the VM portal access number. For example, in Asterisk server, 8500 could be used. Account x -> Network Settings DNS Mode This parameter controls how the Search Appliance looks up IP addresses for hostnames.  There  are  four  modes:  A  Record,  SRV,  NATPTR/SRV,  Use Configured IP. The default setting is "A Record". If the user wishes to locate the server by DNS SRV, the user may select "SRV" or "NATPTR/SRV".   If "Use Configured IP" is selected, please fill in the three fields below:  Primary IP:    Backup IP 1;  Backup IP 2. If SIP server is configured as domain name, phone will not send DNS query, but use “Primary IP” or “Backup IP x” to send SIP message if at least one of them are not empty. Phone will try to use “Primary IP” first. After 3 tries without any  response,  it  will  switch  to  “Backup  IP  x”,  and  then  it  will  switch  back  to “Primary IP” after 3 re-tries. If SIP server is already an IP address, phone will use it directly even  “User Configured IP” is selected. NAT Traversal This parameter configures whether the NAT traversal mechanism is activated. Users could select the mechanism from No, STUN, Keep-Alive, UPnP, Auto or VPN. If set to "STUN" and STUN server is configured, the phone  will route according to the STUN server. If NAT type is Full Cone, Restricted Cone or Port-Restricted Cone, the phone will try to use public IP addresses and port number in all the SIP&SDP messages. The phone will send empty SDP packet to the SIP server periodically to keep the NAT port open if it is configured to be "Keep-Alive". Configure this to be "No" if an outbound proxy is used. "STUN" cannot be used if the detected NAT is symmetric NAT. Proxy-Require A  SIP  Extension  to  notify  the  SIP  server  that  the  phone  is  behind  a NAT/Firewall. Do not configure this parameter unless this feature is supported on the SIP server. Account x -> SIP Settings -> Basic Settings TEL URI If the phone has an assigned PSTN telephone number, this field should be set to  "User=Phone".  Then  a  "User=Phone"  parameter  will  be  attached  to  the Request-Line  and  "TO"  header  in  the  SIP  request  to  indicate  the  E.164
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 50 of 84                                   number.  If  set  to  "Enable",  "Tel:"  will  be  used  instead  of  "SIP:"  in  the  SIP request. The default setting is "Disable". SIP Registration Selects  whether  or  not  the  phone  will  send  SIP  Register  messages  to  the proxy/server. The default setting is "Yes". Unregister On Reboot If set to "Yes", the SIP user's registration information will be cleared when the phone reboots. The SIP Contact header will contain "*" to notify the server to unbind the connection. The default setting is "No". Register Expiration Specifies  the  frequency  (in  minutes)  in  which  the  phone  refreshes  its registration with the specified registrar. The default value is 60 minutes. The maximum value is 64800 minutes (about 45 days). Reregister Before Expiration Specifies  the  time  frequency  (in  seconds)  that  the  phone  sends   re-registration request before the Register Expiration. The default value is 0. Local SIP Port Defines  the  local  SIP  port  used  to  listen  and  transmit. The  default value  is 5060 for Account 1, 5062 for Account 2, 5064 for Account 3, 5066 for Account 4, 5068 for Account 5, 5070 for Account 6. SIP Registration Failure Retry Wait Time Specifies the interval to retry registration if the process is failed. The default value is 20 seconds. SIP T1 Timeout SIP T1 Timeout. The default setting is 0.5 seconds. SIP T2 Timeout SIP T2 Timeout. The default setting is 4 seconds. SIP Transport Determines the network protocol used for the SIP transport. Users can choose from TCP, UDP and TLS. SIP URI Scheme when using TLS Specifies  if  "sip:"  or  "sips:"  will  be  used  when TLS/TCP  is selected  for SIP Transport. The default setting is "sips:". Use Actual Ephemeral Port in Contact with TCP/TLS Defines  whether  the  actual ephemeral port  in  contact with TCP/TLS will be used or not. This is  used when TLS/TCP is  selected  for SIP Transfer. The default setting is "No". Remove OBP from route Configures  to  remove  outbound  proxy  from  route.  This  is  used  for  the  SIP Extension to notify the SIP server that the device is behind a NAT/Firewall. Support SIP Instance ID Defines whether  SIP Instance ID is supported or not. The default setting is "Yes". SUBSCRIBE for MWI When set to "Yes", a SUBSCRIBE for Message Waiting Indication will be sent periodically.  The  phone  supports  synchronized  and  non-synchronized  MWI. The default setting is "No". SUBSCRIBE for Registration When set to "Yes", a SUBSCRIBE for Registration will be sent out periodically. The default setting is "No". Enable 100rel The  use  of  the  PRACK  (Provisional  Acknowledgment)  method  enables reliability to SIP provisional responses (1xx series). This is very important in
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 51 of 84                                   order  to  support  PSTN  internetworking.  To  invoke  a  reliable  provisional response, the 100rel tag is appended to the value of the required header of the initial signaling messages. Caller ID Display When  set  to  "Auto",  the  phone  will  look  for  the  caller  ID  in  the  order  of P-Asserted Identity Header, Remote-Party-ID Header and From Header in the incoming SIP INVITE. When set to "Disabled", all incoming calls are displayed with  "Unavailable".  When  set  to  "From  Header",  the  phone  will  display  the caller ID based on the From Header in the incoming SIP INVITE. The default setting is "Auto". Use Privacy Header Controls whether the Privacy Header will present in the SIP INVITE message or not. The default setting is "default", which is  when "Huawei IMS" special feature is on, the Privacy Header will not show in INVITE. If set to "Yes", the Privacy Header will always show in INVITE. If set to "No", the Privacy Header will not show in INVITE. Use P-Preferred-Identity Header Controls  whether  the  P-Preferred-Identity  Header  will  present  in  the  SIP INVITE  message  or  not.  The  default  setting  is  "default",  which  is  when "Huawei IMS" special feature is on, the P-Preferred-Identity Header  will not show in INVITE. If set to "Yes", the P-Preferred-Identity Header will always show in INVITE. If set to "No", the P-Preferred-Identity Header will not show in INVITE. Account x -> SIP Settings -> Advanced Features Broadsoft Call Center When set to "Yes", Feature Key Synchronization will be enabled regardless of web settings. The default setting is "No". Hoteling Event Enables Broadsoft Hoteling event feature. The default setting is "No". Call Center Status When set to "Yes", the phone will send SUBSCRIBE to the server to obtain call center status. The default setting is "No". Publish to Call Center When set to "Yes", users could select "Away", "Online" or "Busy" from LCD menu and publish it to call center. The default setting is "No". Feature Key Synchronization This  feature  is  used  for  Broadsoft  call  feature  synchronization.  When  it's enabled, DND and Call Forward features can be synchronized with Broadsoft server. The default setting is "Disabled". Line Seize Timeout Defines the interval (in seconds) before the line can be seized when Shared Line is used. The default value is 15 seconds. Eventlist BLF URI Configures the eventlist BLF URI on the phone to monitor the extensions in the list with Multi Purpose Key. If the server supports this feature, users need to configure  an  eventlist  BLF  URI  on  the  service  side  first  (i.e., BLF1006@myserver.com) with a list of extension included. On the phone, in
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 52 of 84                                   this "eventlist BLF URI" field, fill in the URI without the domain (i.e., BLF1006). To  monitor  the  extensions  in  the  list,  under  Web GUI->Settings->Programmable Keys page, please select "eventlist BLF" in the key mode, choose account, enter the value of each extension in the list. Conference URI Configures the conference URI when using Broadsoft N-way calling feature. Music On Hold URI Configures Music On Hold URI to call when a call is on hold. This feature has to be supported on the server side. BLF Call-pickup Prefix Configures the prefix prepended to the BLF extension when the phone picks up a call with BLF key. The default setting is **. PUBLISH for Presence Enables presence feature on the phone. The default setting is "No". Omit charset=UTF-8 in MESSAGE Omit charset=UTF-8 in MESSAGE content-type Enable User Presence Subscription The phone will subscribe and notify about user presence to SIP server. The SIP server should support this feature. Hide Login Soft Key On Auto User Presence Subscription The soft key to login or logout will be hidden on idle screen if auto login ID is configured below. Auto User Presence ID The phone will subscribe user  presence automatically  with this ID once the account is registered. Auto User Presence password The phone will subscribe user presence automatically with this password once the account is registered. Special Feature Different soft switch vendors have special requirements. Therefore users may need select special features to meet these requirements. Users can choose from Standard, Nortel MCS, Broadsoft, CBCOM, RNK, Sylantro or Huawei IMS depending on the server type. The default setting is "Standard". Account x -> SIP Settings -> Session Timer Session Expiration The SIP Session Timer extension that enables SIP sessions to be periodically "refreshed" via a SIP request (UPDATE, or re-INVITE). If there is no refresh via an UPDATE or re-INVITE message, the session will be terminated once the session interval expires. Session Expiration is the time (in seconds) where the session is considered timed out, provided no successful session refresh transaction occurs beforehand. The default value is 180 seconds. Min-SE The  minimum  session  expiration  (in  seconds).  The  default  value  is  90 seconds. Caller Request Timer If set to "Yes" and the remote party supports session timers, the phone will use a session timer when it makes outbound calls. Callee Request Timer If set to "Yes" and the remote party supports session timers, the phone will use
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 53 of 84                                   a session timer when it receives inbound calls. Force Timer If Force Timer is set to "Yes", the phone will use the session timer even if the remote party does not support this feature. If Force Timer is set to "No", the phone will enable the session timer only when the remote party supports this feature. To turn off the session timer, select "No". UAC Specify Refresher As a Caller, select UAC to use the phone as the refresher; or select UAS to use the Callee or proxy server as the refresher. UAS Specify Refresher As a Callee, select UAC to use caller or proxy server as the refresher; or select UAS to use the phone as the refresher. Force INVITE The Session Timer can be refreshed using the INVITE method or the UPDATE method. Select "Yes" to use the INVITE method to refresh the session timer. Account x -> SIP Settings -> Security Settings Check Domain Certificates Defines whether the domain certificates will be checked or not when TLS/TCP is used for SIP Transport. The default setting is "No". Validate Incoming Messages Defines whether the incoming messages will be validated or not. The default setting is "No". Check SIP User ID for incoming INVITE If set to "Yes", SIP User ID will be checked in the Request URI of the incoming INVITE. If it doesn't match the phone's SIP User ID, the call will be rejected. The default setting is "No". Accept Incoming SIP from Proxy Only When set to "Yes", the SIP address of the Request URL in the incoming SIP message will be checked. If it doesn't match the  SIP server address of the account, the call will be rejected. The default setting is "No". Authenticate Incoming INVITE If set to "Yes", the phone will challenge the incoming INVITE for authentication with SIP 401 Unauthorized response. The default setting is "No". Account x -> Audio Settings Send DTMF Specifies  the  mechanism  to  transmit  DTMF  digits.  There  are  3  supported modes: in audio which means DTMF is combined in the audio signal (not very reliable with low-bit-rate codecs), via RTP (RFC2833), or via SIP INFO. DTMF Payload Type Configures the payload type for DTMF using RFC2833. The default value is 101. Preferred Vocoder 7 different vocoder types are supported on the phone, including G.711 U-law (PCMU),  G.711  A-law  (PCMA),  G.729A/B,  G.722  (wide  band)  and  G72-32. Users  can  configure  vocoders  in  a  preference  list  that  is  included  with  the same preference order in SDP message. Use First Matching Vocoder in 200OK SDP When  set  to  "Yes",  the  device  will  use  the  first  matching  vocoder  in  the received 200OK SDP as the codec. The default setting is "No". SRTP Mode Enables  the  SRTP  mode  based  on  your  selection.  The  default  setting  is
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 54 of 84                                   "Disabled". Symmetric RTP Defines  whether  symmetric  RTP  is supported  or  not.  The default  setting  is "No". Silence Suppression Controls the silence suppression/VAD feature of the audio codec G.729. If set to "Yes", when silence is detected, a small quantity of VAD packets (instead of audio packets) will be sent during the period of no talking. If set to "No", this feature is disabled. The default setting is "No". Voice Frames Per TX Configures  the  number  of  voice  frames  transmitted  per  packet.  When configuring  this,  it  should  be  noted  that  the  "ptime"  value  for  the  SDP  will change with different configurations here. This value is related to the codec used and  the actual frames  transmitted during the  in payload call. For  end users, it is recommended to use the default setting, as incorrect settings may influence the audio quality. G.726-32 Packing Mode Selects "ITU" or "IETF" for G726-32 packing mode. Jitter Buffer Type Selects  either  Fixed  or  Adaptive  based  on  network  conditions.  The  default setting is "Adaptive". Jitter Buffer Length Selects  Low,  Medium,  or  High  based  on  network  conditions.  The  default setting is "Medium". Account x -> Call Settings Early Dial Selects whether or not to enable early dial. If it's set to "Yes", the SIP proxy must support 484 response. The default setting is "No". Dial Plan Prefix Sets the prefix added to each dialed number. Dial Plan A  dial  plan  establishes  the  expected  number  and  pattern  of  digits  for  a telephone  number.  This  parameter  configures  the  allowed  dial  plan  for  the phone.  Dial Plan Rules: 1.  Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d; 2.  Grammar: x - any digit from 0-9; a)  xx+ - at least 2 digit numbers b)  xx. - only 2 digit numbers c) ^ - exclude d) [3-5] - any digit of 3, 4, or 5 e)  [147] - any digit of 1, 4, or 7 f)  <2=011> - replace digit 2 with 011 when dialing g) | - the OR operand    Example 1: {[369]11 | 1617xxxxxxx}
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 55 of 84                                   Allow 311, 611, and 911 or any 10 digit numbers with leading digits 1617;    Example 2: {^1900x+ | <=1617>xxxxxxx} Block any number of leading digits 1900 or add prefix 1617 for any dialed 7 digit numbers;    Example 3: {1xxx[2-9]xxxxxx | <2=011>x+} Allows any number with leading digit 1 followed by a 3 digit number, followed by any number between 2 and 9, followed by any 7 digit number OR Allows any  length  of  numbers  with  leading  digit  2,  replacing  the  2  with  011  when dialed.  Example of a simple dial plan used in a Home/Office in the US: { ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 }  Explanation of example rule (reading from left to right):   ^1900x. - prevents dialing any number started with 1900;   <=1617>[2-9]xxxxxx - allows dialing to local area code (617) numbers by dialing 7 numbers and 1617 area code will be added automatically;  1[2-9]xx[2-9]xxxxxx  |- allows  dialing to  any US/Canada Number with  11 digits length;   011[2-9]x - allows international calls starting with 011;   [3469]11 - allows dialing special and emergency numbers 311, 411, 611 and 911.  Note: In some cases where the user wishes to dial strings such as *123 to activate voice mail or other applications provided by their service provider, the * should be predefined inside the dial plan feature. An example dial plan will be: { *x+ } which allows the user to dial * followed by any length of numbers. Delayed Call Forward Wait Time Defines the timeout (in seconds) before the call is forwarded on no answer. The default value is 20 seconds. Enable Call Features When enabled, Do  No  Disturb, Call Forward  and other  call features  will be supported locally provided ITSP support those features. The default setting is "Yes". If set to "No", ForwardAll softkey will be hidden for Account 1. Call Log Configures  Call  Log  setting  on  the  phone.  You  can  log  all  calls,  only  log incoming/outgoing  calls  or  disable  call  log.  The  default  setting  is  "Log  All Calls". Account Ring Tone Allows users to configure the ringtone for the account. Users can choose from
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 56 of 84                                   different ringtones from the dropdown menu. Match Incoming Caller ID Specifies  matching  rules  with  number,  pattern  or  Alert  Info  text.  When  the incoming  caller  ID  or  Alert  Info  matches  the  rule,  the  phone  will  ring  with selected distinctive ringtone. Matching rules:     Specific caller ID number. For example, 8321123;   A defined pattern  with certain length using  x  and + to specify, where x could be any digit from 0 to 9. Samples: xx+ : at least 2-digit number; xx : only 2-digit number; [345]xx: 3-digit number with the leading digit of 3, 4 or 5; [6-9]xx: 3-digit number with the leading digit from 6 to 9.   Alert Info text Users could configure the matching rule as certain text (e.g., priority) and select the custom ring tone  mapped to  it.  The custom ring tone  will  be used  if  the  phone  receives  SIP  INVITE  with  Alert-Info  header  in  the following format: Alert-Info: <http://127.0.0.1>; info=priority  Selects  the  distinctive  ring  tone  for  the  matching  rule.  When  the  incoming caller ID or Alert Info matches the rule, the phone will ring with the selected ring. Ring Timeout Defines the timeout (in seconds) for the rings on no answer. The default setting is 60 seconds. Send Anonymous If set to "Yes", the "From" header in outgoing INVITE messages will be set to anonymous, essentially blocking the Caller ID to be displayed. Anonymous Call Rejection If set to "Yes", anonymous calls will be rejected. The default setting is "No". Auto Answer If  set  to  "Yes",  the  phone  will  automatically  turn  on  the  speaker  phone  to answer incoming calls after a short reminding beep. Allow Auto Answer by Call-Info If  set  to  "Yes",  the  phone  will  automatically  turn  on  the  speaker  phone  to answer  incoming calls  after  a  short  reminding  beep,  based on the  SIP info header sent from the server/proxy. The default setting is "No". Custom Call-Info for Auto Answer Used in addition to match the contents of the info parameter in the Call-Info header for auto answer. Refer-To Use Target Contact If  set  to  "Yes",  the  "Refer-To"  header  uses  the  transferred  target's  Contact header information for attended transfer. The default setting is "No". Transfer on Conference Hangup Defines whether or not the call is transferred to the other party if the initiator of the conference hangs up. The default setting is "No".
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 57 of 84                                   No Key Entry Timeout (s) Defines the timeout (in seconds) for no key entry. If no key is pressed after the timeout, the digits will be sent out. The default value is 4 seconds. Use # as Dial Key Allows users to configure the "#" key as the "Send" key. If set to "Yes", the "#" key will immediately dial out the input digits. In this case, this key is essentially equivalent to the "Send" key. If set to "No", the "#" key is included as part of the dialing string. DND Call Feature On Configures DND feature code to turn on DND. DND Call Feature Off Configures DND feature code to turn off DND.  SETTINGS PAGE DEFINITIONS Table 16: Settings Page Definitions Settings -> General Settings Local RTP Port This parameter defines the local RTP port used to listen and transmit. It is the base RTP port for channel 0. When configured, channel 0 will use this port _value for RTP; channel 1 will use port_value+2 for RTP. Local RTP  port  ranges  from  1024  to  65400  and  must  be even.  The  default value is 5004. Use Random Port When set to "Yes", this parameter will force random generation of both the local  SIP and  RTP ports.  This is usually necessary when multiple phones are behind the same full cone NAT. The default setting is "Yes" (This parameter must be set to "No" for Direct IP Calling to work). Keep-alive Interval Specifies  how  often  the  phone  sends  a blank  UDP  packet  to  the  SIP server in order to keep the "ping hole" on the NAT router to open. The default setting is 20 seconds. Use NAT IP The NAT IP address used in SIP/SDP messages. This field is blank at the default settings. It should ONLY be used if it's required by your ITSP. STUN Server The IP address or Domain name of the STUN server. STUN resolution results  are  displayed  in  the  STATUS  page  of  the  Web  GUI.  Only non-symmetric NAT routers work with STUN. Public Mode Configures  to  turn  on/off  public  mode  for  hot  desking  feature  on  the phone. If set to "Yes", users would need fill in the SIP Server address for account 1 as well. Then reboot the phone. When the phone boots up, users will need enter SIP User ID and Password on the LCD to login and use the phone.  Note: When the phone is in public mode login screen, press CONF button will
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 58 of 84                                   have the IP address of the phone displayed. Settings -> Call Features Off-hook Auto Dial Configures a User ID/extension to dial automatically when the phone is off hook.  The  phone  will use  the  first  account  to  dial  out.  The  default setting is "No". Off-hook Timeout If  configured, when  the phone is  on  hook,  it  will  go  off  hook after  the timeout (in seconds). The default value is 30 seconds. Disable Call Waiting Disables the call waiting feature. The default setting is "No". Disable Call Waiting Tone Disables the call waiting tone when call waiting is on. The default setting is "No". Disable Direct IP Call Disables Direct IP Call. The default setting is "No". Use Quick IP Call mode When  set  to  "Yes",  users  can  dial  an  IP  address  under  the  same LAN/VPN segment by entering the last octet in the IP address. To dial quick  IP  call,  off  hook  the  phone  and  dial  #XXX  (X  is  0-9  and  XXX <=255),  phone  will  make  direct  IP  call  to  aaa.bbb.ccc.XXX  where aaa.bbb.ccc comes from the local IP address REGARDLESS of subnet mask. #XX or #X are also valid so leading 0 is not required (but OK). No SIP server is required to make quick IP call. The default setting is "No". Disable Conference Disables the Conference function. The default setting is "No". Disable in-call DTMF Display When it's set to "Yes", the DTMF digits entered during the call will not display. The default setting is "No". Enable sending DTMF via Speed Dial Enables Multi Purpose Key to send DTMF during the call. The default setting is "No". Disable Transfer Disables the Transfer function. The default setting is "No". In-call dial number on pressing transfer key Configures  the number  for the  phone  to  dial  as DTMF  during  the  call using TRAN button. Auto-Attended Transfer If set to "Yes", the phone will use attended transfer by default. The default setting is "No". Do Not Escape # as %23 in SIP URI Specifies whether to replace # by %23 or not for some special situations. The default setting is "No". Click-To-Dial Feature Enables Click-To-Dial feature. The default setting is "Disabled". Call History Flash Writing: Write Timeout Defines the interval (in seconds) to save the call history to phone's flash. The default value is 300 seconds. Call History Flash Writing: Max Unsaved Log Defines the number of unsaved logs before written to phone's flash. The default value is 200 entries. Settings -> Ring Tone
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 59 of 84                                   Call Progresses Tones: System Ring Tone Dial Tone Message Waiting Ring Back Tone Call-Waiting Tone Busy Tone Reorder Tone Configures  ring  or  tone  frequencies  based  on  parameters  from  local telecom.  The  default  value  is  North  American  standard.  Frequencies should  be  configured  with  known  values  to  avoid  uncomfortable  high pitch sounds.  Syntax: f1=val,f2=val[,c=on1/off1[-on2/off2[-on3/off3]]];   (Frequencies are in Hz and cadence on and off are in 10ms)   ON is the period of ringing (“On time” in ‘ms’) while OFF is the period of silence. In order to set a continuous ring, OFF should be zero. Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern. Up to three cadences are supported. Call Waiting Tone Gain Configures the call waiting tone gain to adjust call waiting tone volume. The default setting is "Low". Settings -> Audio Control Headset Key Mode When headset is connected to the phone, users could use the HEADSET button in "Default Mode" or "Toggle Headset/Speaker".    Default Mode:   When the phone is in idle, press HEADSET button to off hook the phone and make calls by using headset. Headset icon will display on the screen in dialing/talking status.   When there is an incoming call, press HEADSET button to pick up the call using headset.   When  there  is  an  active  call  using  headset,  press  HEADSET button to hang up the call.   When Speaker/Handset  is  being  used  in  dialing/talking  status, press HEADSET button to switch to headset. Press it again to hang up the call. Or press speaker/Handset to switch back to the previous mode.    Toggle Headst/Speaker:   When the phone is in idle, press HEADSET button to switch to Headset mode. The headset icon will display on the left side of the screen. In this mode, if pressing Speaker button or Line key to off hook the phone, headset will be used.   When there is an active call, press HEADSET button to toggle between Headset and Speaker. Headset Type Selects normal RJ9 headset or Plantronics EHS headset for the headset type.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 60 of 84                                   Always Ring Speaker Configures to enable or disable the speaker to ring when headset is used on "Toggle Headset/Speaker" mode. If set to "Yes", when the phone is in Headset "Toggle Headset/Speaker" mode, both headset and speaker will ring on incoming call. The default setting is "No". Headset TX gain Configures the transmission gain of the headset. The default value is 0dB. Headset RX gain Configures the receiving gain of the headset. The default value is 0dB. Handset TX gain Configures the transmission gain of the handset. The default value is 0 dB. Settings -> LCD Display Backlight Brightness: Active Configures the LCD brightness when the phone is active. Valid range is 10 to 100 where 100 is the brightest. Default value is 70. Backlight Brightness: Idle Configures the LCD brightness when the phone is idle. Valid range is 10 to 100 where 0 is off and 100 is the brightest. Default value is 30. Disable Missed Call Backlight Configures the backlight to be on or off when there is missed call. Settings -> Date and Time NTP Server Defines the URL or IP address of the NTP server. The phone may obtain the date and time from the server. Allow DHCP Option 42 Override NTP Server Defines  whether DHCP  Option  42 should  override  NTP server  or  not. When enabled, DHCP Option 42 will override the NTP server if it's set up on the LAN. The default setting is "Yes". Time Zone Configures the date/time used on the phone according to the specified time zone. Self-Defined Time Zone This parameter allows the users to define their own time zone.   The syntax is: std offset dst [offset], start [/time], end [/time]   Default is set to: MTZ+6MDT+5,M4.1.0,M11.1.0    MTZ+6MDT+5 This indicates a time zone with 6 hours offset with 1 hour ahead (when daylight saving) which is U.S central time. If it is positive (+) if the local time  zone  is  west  of  the  Prime  Meridian  (A.K.A:  International  or Greenwich Meridian) and negative (-) if it is east.   M4.1.0,M11.1.0   The 1st number indicates Month: 1,2,3.., 12 (for Jan, Feb, .., Dec)   The 2nd number indicates the nth iteration of the weekday: (1st Sunday, 3rd Tuesday…)   The  3rd  number  indicates  weekday:  0,1,2,..,6(  for  Sun,  Mon,
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 61 of 84                                   Tues, ... ,Sat)   Therefore, this example is the DST which starts from the First Sunday of April to the 1st Sunday of November. Date Display Format Configures the date display format on the LCD. The following formats are supported:   yyyy-mm-dd: 2012-07-02  mm-dd-yyyy: 07-02-2012  dd-mm-yyyy: 02-07-2012   dddd, MMMM dd: Friday, October 12   MMMM dd, dddd: October 12, Friday Time Display Format Configures the time display in 12-hour or 24-hour format on the LCD. The default setting is in 12-hour format. Settings -> Web Service Enable Weather Update Configures  to  enable  or  disable  weather  update  on  the  phone.  The default setting is "Yes". If set to "No", the weather information screen will not show. City Code Configures  weather  city  code  for  the  phone  to  look  up  the  weather information.  The  default  setting  is  "Automatic"  and  the  weather information  will  be  obtained  based  on  the  IP  location  of  the  phone  if available.  Otherwise,  specify  the  self-defined  city  code.  For  example, USCA0638 is the city code for Los Angeles, CA, United States. Update Interval Specifies the weather update interval (in minutes). The default value is 15 minutes. Degree Unit Specifies the degree unit for the weather information to display on the phone. Enable Currency Update Configures  to  enable  or  disable  currency  update  on  the  phone.  The default setting is "Yes". If set to "No", the currency information screen will not show. Currency Code Configures  currency  code  for  the  phone  to  look  up  and  display  the currency information. Settings -> XML Applications Server Path Configures the server path to download the  idle screen XML file. This field could be IP address or URL, with up to 256 characters. Softkey Label Specifies the soft key name displayed on the idle screen for the users to enter XML application. Settings -> Programmable Keys Line Key    X Assigns a function to the corresponding line key. The key mode options
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 62 of 84                                   are:   Line Regular line key to open up a line and switch line. The Value field can be left blank.   Shared Line Share line for Shared Line Appearance feature. Select the Account registered as Shared line for the line key. The Value field can be left blank.   Speed Dial Select the Account to dial from. And enter the Speed Dial number in the Value field to be dialed.   Busy Lamp Field (BLF) Select the  Account to monitor the BLF status. Enter  the extension number in the Value field to be monitored.   Presence Watcher   This option has to be supported by a presence server and it is tied to the "Do Not Disturb" status of the phone's extension.   Eventlist BLF   This  option  is  similar  to  the  BLF  option  but  in  this  case  the  PBX collects  the  information  from  the  phones  and  sends  it  out  in  one single notify message. PBX server has to support this feature.   Speed Dial via active account Similar  to  Speed  Dial  but  it  will  dial  based  on  the  current  active account. For example, if the phone is offhook and account 2 is active, it will call the configured Speed Dial number using account 2.   Dial DTMF Enter a series of DTMF digits in the Value field to be dialed during the call. "Enable MPK Sending DTMF" has to be set to "Yes" first.   Voice Mail Select Account and enter the Voice Mail access number in the Value field.   Call Return The last answered calls can be dialed out by using Call Return. The Value field should be left blank. Also, this option is not binding to the account and the call will be returned based on the account with the last answered call.   Transfer Select  Account,  and  enter  the  number  in  the  Value  field  to  be transferred (blind transfer) during the call.   Call Park
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 63 of 84                                   Select Account, and enter the call park extension in the Value field to park/pick up the call.   Intercom Select Account, and enter the extension number in the Value field to do the intercom.   LDAP Search This  option  is to narrow  the LDAP search  scope.  Enter  the LDAP search base in the Name field. It could be the same or different from the Base in LDAP configuration under Advanced Settings. The Base in  LDAP  configuration  will  be  used  if  the  Name  field  is  left  blank. Enter the LDAP Name/Number filter in the Value field. LDAP search does not support entering Non-ASCII characters   Multi-Purpose Key(Only for GXP2160) /Extension Boards(Only for GXP2140) Assigns  a  function  to  the  corresponding  Multi  Purpose  Key.  The  key mode options are:   Speed Dial Select the Account to dial from. And enter the Speed Dial number in the Value field to be dialed.   BLF (Busy Lamp Field)   This  option  has  to  be  supported  on  the  PBX  and  it  indicates  the status of the extension. The three possible states are idle (green), busy (red), ringing (blinking red).   Presence Watcher   This option has to be supported by a presence server and it is tied to the "Do Not Disturb" status of the phone's extension.   Eventlist BLF   This  option  is  similar  to  the  BLF  option  but  in  this  case  the  PBX collects  the  information  from  the  phones  and  sends  it  out  in  one single notify message. PBX server has to support this feature.   Speed Dial via active account Similar  to  Speed  Dial  but  it  will  dial  based  on  the  current  active account. For example, if the phone is offhook and account 2 is active, it will call the configured Speed Dial number using account 2.   Dial DTMF Enter a series of DTMF digits in the Value field to be dialed during the call. "Enable MPK Sending DTMF" has to be set to "Yes" first.   Voice Mail Select Account and enter the Voice Mail access number in the Value field.   Call Return
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 64 of 84                                   The last answered calls can be dialed out by using Call Return. The Value field should be left blank. Also, this option is not binding to the account and the call will be returned based on the account with the last answered call.   Transfer Select  Account,  and  enter  the  number  in  the  Value  field  to  be transferred (blind transfer) during the call.   Call Park Select Account, and enter the call park extension in the Value field to park/pick up the call.   Intercom Select Account, and enter the extension number in the Value field to do the intercom.   LDAP Search This  option  is to narrow  the LDAP search  scope.  Enter  the LDAP search base in the Name field. It could be the same or different from the Base in LDAP configuration under Advanced Settings. The Base in  LDAP  configuration  will  be  used  if  the  Name  field  is  left  blank. Enter the LDAP Name/Number filter in the Value field.  NETWORK PAGE DEFINITIONS Table 17: Network Page Definitions Network -> Basic Settings Internet Protocol Selects Prefer IPv4 or Prefer IPv6. IPv4 Address Type Allows users  to  configure  the  appropriate  network  settings  on  the phone  to obtain IPv4 address. Users could select "DHCP", "Static IP" or "PPPoE". By default, it is set to "DHCP". DHCP Host name (Option 12) Specifies the name of the client. This field is optional but may be required by some Internet Service Providers.   DHCP Vendor Class ID   (Option 60) Used by clients and servers to exchange vendor class ID. PPPoE Account ID Enter the PPPoE account ID. PPPoE Password Enter the PPPoE Password. PPPoE Service Name Enter the PPPoE Service Name. IPv4 Address Enter the IP address when static IP is used. Subnet Mask Enter the Subnet Mask when static IP is used for IPv4.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 65 of 84                                   Gateway Enter the Default Gateway when static IP is used for IPv4. DNS Server 1 Enter the DNS Server 1 when static IP is used for IPv4. DNS Server 2 Enter the DNS Server 2 when static IP is used for IPv4. Preferred DNS Server Enter the Preferred DNS Server for IPv4. IPv6 Address Type Allows users  to  configure  the  appropriate  network  settings on  the phone  to obtain  IPv6  address.  Users  could  select  "Auto-configured"  or  "Statically configured" for the IPv6 address type. Static IPv6 Address Enter the static IPv6 address when Full Static is used in "Statically configured" IPv6 address type. IPv6 Prefix Length Enter the IPv6 prefix length when Full Static is used in "Statically configured" IPv6 address type. IPv6 Prefix Enter  the  IPv6  Prefix  (64  bits)  when  Prefix  Static  is  used  in  "Statically configured" IPv6 address type. DNS Server 1 Enter the DNS Server 1 for IPv6. DNS Server 2 Enter the DNS Server 2 for IPv6. Preferred DNS server Enter the Preferred DNS Server for IPv6. Network -> Advanced Settings 802.1X mode Allows  the  user  to  enable/disable  802.1X  mode  on  the  phone.  The  default value  is  disabled.  To  enable  802.1X  mode,  this  field  should  be  set  to EAP-MD5. 802.1X Identity Enter the Identity for the 802.1X mode. MD5 Password Enter the MD5 Password for the 802.1X mode. 802.1X CA Certificate Upload  802.1X  CA  certificate  to  the  phone;  or  delete  existed  802.1X  CA certificate from the phone. 802.1X Client Certificate Upload 802.1X Client certificate to the phone; or delete existed 802.1X Client certificate from the phone. HTTP Proxy Specifies the HTTP proxy URL for the phone to send packets to. The proxy server will act as an intermediary to route the packets to the destination. HTTPS Proxy Specifies the HTTPS proxy URL for the phone to send packets to. The proxy server will act as an intermediary to route the packets to the destination. Layer 3 QoS Defines the Layer 3 QoS parameter. This value is used for  IP Precedence, Diff-Serv or MPLS. The default value is 12. Layer 2 QoS 802.1Q/VLAN Tag Assigns the VLAN Tag of the Layer 2 QoS packets. The default value is 0. Layer 2 QoS 802.1p Priority Value Assigns the priority value of the Layer2 QoS packets. The default value is 0.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 66 of 84                                   PC Port Mode Configures the PC port mode. When set to "Mirrored", the traffic in the LAN port  will  go  through  PC  port  as  well  and  packets  can  be  captured  by connecting a PC to the PC port. The default setting is "Enable". Enable LLDP Control the LLDP(Link Layer Discovery Protocol) service.  MAINTENANCE PAGE DEFINITIONS Table 18: Maintenance Page Definitions Maintenance -> Web Access End User Password Set new password for web GUI access as User. This field is case sensitive. Confirm Password Enter the new User password again to confirm. Current Admin Password The current admin password is required for setting a new admin password. Admin Password Set new password for web GUI access as Admin. This field is case sensitive. Confirm Password Enter the new Admin password again to confirm. Maintenance -> Upgrade and Provisioning Firmware Upgrade and Provisioning Specifies how firmware upgrading and provisioning request to be sent: Always Check  for  New  Firmware,  Check  New  Firmware  only  when  F/W  pre/suffix changes, Always Skip the Firmware Check. XML Config File Password The password for encrypting the XML configuration file using OpenSSL. This is required for the phone to decrypt the encrypted XML configuration file. HTTP/HTTPS User Name The user name for the HTTP/HTTPS server. HTTP/HTTPS Password The password for the HTTP/HTTPS server. Upgrade Via Allows users to choose the firmware upgrade method: TFTP, HTTP or HTTPS. Firmware Server Path Defines the server path for the firmware server. It could be different from the configuration server for provisioning. Config Server Path Defines the server path for provisioning. It could be different from the firmware server for upgrading. Firmware File Prefix This field enables user to store different versions of firmware files in one single directory on the firmware server. If configured, only the firmware file with the matching prefix will be downloaded. Firmware File Postfix This field enables user to store different versions of firmware files in one single directory on the firmware server. If configured, only the firmware file with the matching postfix will be downloaded. Config File Prefix This  field  enables  user  to  store  different  configuration  files  in  one  single directory on the configuration server. If configured, only the configuration file
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 67 of 84                                   with the matching prefix will be downloaded. Config File Postfix This  field  enables  user  to  store  different  configuration  files  in  one  single directory on the configuration server. If configured, only the configuration file with the matching postfix will be downloaded. Allow DHCP Option 43 and Option 66 Override Server If DHCP option 43 or 66 is enabled on the LAN side, the TFTP server can be redirected. The default setting is "Yes". Allow DHCP Option 120 to override SIP Server Enables DHCP Option 120 from local server to override the SIP Server on the phone. The default setting is "No". 3CX Auto Provision Phone will multicast SUBSCRIBE for provision if this feature is enabled. Automatic Upgrade Enables automatic upgrade and provisioning. The default setting is "No". Hour of the Day (0-23) Defines  the  hour  of  the  day  to  check  the  HTTP/TFTP  server  for  firmware upgrades or configuration files changes. The default value is 1. Day of the Week (0-6) Defines  the  day  of  the  week  to  check  HTTP/TFTP  server  for  firmware upgrades or configuration files changes. The default value is 1. Authenticate Conf File Authenticates configuration file before acceptance. The default setting is "No". Maintenance -> Syslog Syslog Server The URL or IP address of the syslog server for the phone to send syslog to. Syslog Level Selects the level of logging for syslog. The default setting is "None". There are 4 levels: DEBUG, INFO, WARNING AND ERROR. Syslog messages are sent based on the following events:     product model/version on boot up (INFO level);   NAT related info (INFO level);   sent or received SIP message (DEBUG level);     SIP message summary (INFO level);   inbound and outbound calls (INFO level);   registration status change (INFO level);  negotiated codec (INFO level);   Ethernet link up (INFO level);   SLIC chip exception (WARNING and ERROR levels);   memory exception (ERROR level). Send SIP Log Configures whether the SIP log will be included in the syslog messages. The default setting is "No". Auto Recover From Abnormal If set to “Yes”, the phone will automatically recover when running abnormal. Maintenance -> Language Display Language Selects display language on the phone.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 68 of 84                                   Maintenance -> TR-069 Enable TR-069 Enables TR-069. The default setting is "No". ACS URL URL for TR-069 Auto Configuration Servers (ACS). TR-069 Username ACS username for TR-069. TR-069 Password ACS password for TR-069. Periodic Inform Enable Enables periodic inform. If set to "Yes", device will send inform packets to the ACS. The default setting is "No". Periodic Inform Interval Sets up the periodic inform interval to send the inform packets to the ACS. Connection Request Username The user name for the ACS to connect to the phone. Connection Request Password The password for the ACS to connect to the phone. Connection Request Port The port for the ACS to connect to the phone. CPE SSL Certificate The Cert File for the phone to connect to the ACS via SSL. CPE SSL Private Key The Cert Key for the phone to connect to the ACS via SSL. Maintenance -> Security Configuration via Keypad Menu Configures the access control for the users to configure from keypad Menu. There are three different options:  Unrestricted. All the options can be accessed in keypad Menu.  Basic  settings  only.  The  CONFIG  option  will  not  display  for  users  to access in keypad Menu.  Constraint  Mode.  CONFIG,  FACTORY  FUNCTIONS  and  NETWORK options will not display for users to access in keypad menu. Enable STAR key Keypad locking If set to "Yes", the keypad can be locked by pressing and holding the STAR * key for about 4 seconds. A lock icon will show indicating the keypad is locked. The default setting is "Yes".  Note: When the keypad is locked, users would need press and hold the STAR * key for about 4 seconds again and then enter the password to unlock it. Password to lock/unlock Configures the password to lock/unlock the keypad.   SSL TLS Certificate SSL Certificate used for SIP Transport in TLS/TCP. SSL TLS Private Key SSL Private key used for SIP Transport in TLS/TCP. SSL TLS Private Key Password SSL Private key password used for SIP Transport in TLS/TCP. Download Device Click to download the device configuration file in .txt format.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 69 of 84                                   Configuration Web Access Mode Sets the protocol for web interface. Disable SSH Disables SSH access. Web/Keypad/Restrict mode Lockout Duration Specifies the time in minutes that the web or LCD login interface will be locked out to  user  after five login failures.  This lockout  time is  used  for web login, STAR  keypad  unlock  and  LCD  restrict  mode  admin  login.  Range  is  0-60 minutes.  PHONEBOOK PAGE DEFINITIONS Table 19: Phonebook Page Definitions Phonebook -> Contacts Add Contact Specifies  Contact’s  First  Name,  Last  Name,  Phone  Number,  Accounts  and Groups to add one new contact in phonebook.   Edit Contact Edits selected contact. Phonebook -> Group Management Add Group Specifies Group’s name to add new group.   Edit Group Edits selected group. Phonebook -> Phonebook Management Enable Phonebook XML Download Configures  to  enable  phonebook  XML  download.  Users  could  select HTTP/HTTPS/TFTP  to  download  the  phonebook  file.  The  default  setting  is "Disabled".   Phonebook XML Server Path Configures the server path to download the phonebook XML. This field could be IP address or URL, with up to 256 characters. Phonebook Download Interval Configures the phonebook download interval (in minutes). If it's set to 0, the automatic download will be disabled. The default value is 0. The valid range is 5 to 720 minutes. Remove Manually-edited Entries on Download If  set  to  "Yes",  when  XML  phonebook  is  downloaded,  the  entries  added manually will be automatically removed. The default setting is "Yes". Download XML Phonebook Click on "Download" to download the XML phonebook file to local PC. Upload XML Phonebook Click on "Upload" to upload local XML phonebook file to the phone. Phonebook Key Function Control the behavior of phonebook key. There are four options: Default, LDAP Search, Local Phonebook, Local Group. Phonebook -> LDAP Server Address Configures the IP address or DNS name of the LDAP server.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 70 of 84                                   Port Configures the LDAP server port. Base Configures the LDAP search base. This is the location in the directory where the search is requested to begin.   Example:   dc=grandstream, dc=com   ou=Boston, dc=grandstream, dc=com   User Name Configures  the  bind  "Username"  for  querying  LDAP  servers.  Some  LDAP servers allow anonymous binds in which case the setting can be left blank. Password Configures the bind "Password" for querying LDAP servers. The field can be left blank if the LDAP server allows anonymous binds. LDAP Number Filter Configures the filter used for number lookups.   Examples: (|(telephoneNumber=%)(Mobile=%)  returns  all  records  which  has  the "telephoneNumber" or "Mobile" field starting with the entered prefix;  (&(telephoneNumber=%)  (cn=*))  returns  all  the  records  with  the "telephoneNumber" field starting with the entered prefix and "cn" field set. LDAP Name Filter Configures the filter used for name lookups.   Examples:   (|(cn=%)(sn=%))  returns all records  which  has  the "cn" or  "sn"  field starting with the entered prefix;  (!(sn=%)) returns all the records which do not have the "sn" field starting with the entered prefix;  (&(cn=%)  (telephoneNumber=*))  returns  all  the  records  with  the  "cn"  field starting with the entered prefix and "telephoneNumber" field set. LDAP Version Selects  the  protocol  version  for  the  phone  to  send  the  bind  requests.  The default setting is "Version 3". LDAP Name Attributes Specify the "name" attributes of each record which are returned in the LDAP search result. This field allows the users to configure multiple space separated name attributes. Example: gn   cn sn description LDAP Number Attributes Specifies  the  "number"  attributes  of  each  record  which  are  returned  in  the LDAP search result.  This field  allows the  users  to  configure multiple space separated number attributes.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 71 of 84                                   Example: telephoneNumber   telephoneNumber Mobile  LDAP Display Name Configures the entry information to be shown on phone's LCD. Up to 3 fields can be displayed. Example:   %cn %sn %telephoneNumber  Max. Hits Specifies the maximum number of results to be returned by the LDAP server. If set to 0, server will return all search results. The default setting is 50. Search Timeout Specifies the interval (in seconds) for the server to process the request and client waits for server to return. The default setting is 30 seconds.   Sort Results Specifies whether the searching result is sorted or not. The default setting is "No". LDAP Lookup Configures  to  enable  LDAP  number  searching  when  dialing  and  receiving calls. Lookup Display Name Configures the display name when LDAP looks up the name for incoming call or outgoing call. This field must be a subset of the LDAP Name Attributes. Example: gn   cn sn description Phonebook -> Broadsoft Name Specifies phonebook name..   Server Configures the Broadsoft phonebook server. Port Configures the Broadsoft phonebook port. Username Specifies the username for phonebook access. Password Specifies the password for phonebook access. Type  Selects  the  Broadsoft  phonebook  type  from  Group  Directory,  Personal Directory,  Enterprise  Directory,  Missed  Call  Log,  Placed  Call  Log  and Received Call Log. If the type is “Directory”, a new entry will be added under “Phonebook” -> “Broadsoft Phonebook”. If the type is “Call Log”, the new entry will be added under “Call History” -> “Broadsoft Call Log”.   NAT SETTINGS
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 72 of 84                                   If the devices are kept within a private network behind a firewall, we recommend using STUN Server. The following settings are useful in the STUN Server scenario:   STUN Server Under Settings->General Settings, enter a STUN Server IP (or FQDN) that you may have, or look up a free public STUN Server on the internet and enter it on this field. If using Public IP, keep this field blank.   Use Random Ports It is under Settings->General Settings. This setting depends on your network settings. When set to "Yes", it will force random generation of both the local SIP and RTP ports. This is usually necessary when multiple GXPs are behind the same NAT. If using a Public IP address, set this parameter to "No".   NAT Traversal It is under Accounts X->Network Settings. Default setting is "No". Enable the device to use NAT traversal when it is behind firewall on a private network. Select Keep-Alive, Auto, STUN (with STUN server path configured too) or other option according to the network setting.  WEATHER UPDATE  To customize GXP2130/GXP2140/GXP2160 to display weather information for the preferred city, users could go to web GUI->Settings->Web Service page and enter the city code in the following options:
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 73 of 84                                    Figure 9: Web Service  By default the City Code  is set to "Automatic", which allows the phone to obtain weather information based on the IP location detected. To use "Self-Defined City Code" option, please follow the steps below to obtain the correct city code:   In a web browser, go to www.weather.com;   Enter the city name in the search field. For example, Boston, MA. And click on "SEARCH";   The searching result will show in a new window with URL in the browser's address bar. For example, http://www.weather.com/weather/today/Boston+MA+USMA0046:1:US     In the above link, USMA0046 is the city code to be filled in "Self-Defined City Code" option.  Users  could  then  further  configure  the  "Update  Interval"  and  "Degree  Unit"  for  weather  information display.  PUBLIC MODE  The GXP2130/GXP2140/GXP2160 supports hot desking using public mode. Under public mode, users could  login  the  phone  with  the  SIP  account  User  ID  and  password.  Please  follow  the  steps  below  to configure the phone for public mode:    Fill up the SIP server address for account 1 first;
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 74 of 84                                     Under  Web  GUI->Settings->General  Settings,  set  "Public  Mode"  option  to  "Yes".  Click  "Save  and Apply" and reboot the phone;  When the  phone boots  up, SIP  User ID  and Password  to  register to the  configured  SIP  server in account 1 will be required. Enter the correct account information to log in to the phone. When entering the account information, press softkey "123"/"abc" to toggle input method;   In login page, pressing CONF button on the phone will show phone's IP address;   After using the phone, go to LCD MENU->LogOut to log off the public mode.  EDITING CONTACTS AND CLICK-TO-DIAL  From GXP2130/GXP2140/GXP2160 Web GUI, users could view contacts, edit contacts, or dial out with Click-to-Dial feature    on the top of the Web GUI. In the following figure, the Contact page shows all the added contacts (manually or downloaded via XML phonebook). Here users could add new contact, edit selected contact, or dial the contact/number.  Before  using  the  Click-To-Dial  feature,  make  sure  the  option  "Click-To-Dial  Feature"  under  web GUI->Settings->Call Features is turned on. By default it's disabled and the dialing icon in web GUI is in grey  . When clicking on the   icon on the top menu of the Web GUI, a new dialing window will show for you to enter the number. Once Dial is clicked, the phone will go off hook and dial out the number from selected account. Please see Figure 11 in the following pages for more details.  Additionally, users could directly send the command for the phone to dial out by specifying the following URL in PC's web browser, or in the field as required in other call modules.  http://ip_address/cgi-bin/api-make_call?phonenumber=1234&account=0&password=admin/123  In the above link, replace the fields with   ip_address:                  Phone's IP Address.  phonenumber=1234:     The number for the phone to dial out  account=0:         The account index for the phone to make call. The index is 0 for account 1, 1 for account 2, 2 for account 3, and etc.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 75 of 84                                    password=admin/123:      The admin login password or user login password of phone's Web GUI.          Figure 10: Web GUI - Phonebook->Contacts    Figure 11: Click-to-Dial   SAVING THE CONFIGURATION CHANGES  After  users  makes  changes  to  the  configuration,  press  the  "Save"  button  will  save  but  not  apply  the changes until the "Apply" button on the top of web GUI page is clicked. Or, users could directly press Add contacts. Edit contact. Click to call this   contact from the phone. Click to dial from available lines.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 76 of 84                                   "Save and Apply" button.  We recommend rebooting or powering cycle the phone after applying all the changes.   REBOOTING FROM REMOTE LOCATIONS  Press the "Reboot" button on the top right corner of the web GUI page to reboot the phone remotely. The web browser will then display a reboot message. Wait for about 1 minute to log in again.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 77 of 84                                   CONNECTING TO DEVICES The GXP2130/GXP2140/GXP2160 supports EHS headset (Plantronics). GXP2140/2160 is also capable to connect to USB and Bluetooth devices.   EHS HEADSET  The GXP2130/GXP2140/GXP2160 supports normal RJ11 headset and Plantronics EHS headset. To use Plantronics EHS headset, go to the GXP2130/GXP2140/GXP2160 web GUI->Settings->Audio Control: Headset Type. Select "Plantronics EHS" and reboot the phone to take effect.  1.  Connect EHS Headset (Plantronics) to GXP2130/GXP2140/GXP2160. Insert headset connector into the RJ11 headset port on the back of GXP2130/GXP2140/GXP2160; 2.  To use headset mode, press headset button    on the GXP2130/GXP2140/GXP2160. A headset icon    will show on the GXP2130/GXP2140/GXP2160 status bar.  BLUETOOTH  Bluetooth is a proprietary, open wireless technology standard for exchanging data over short distances from  fixed  and  mobile  devices,  creating  personal  area  networks  with  high  levels  of  security.  On GXP2140/GXP2160,  users  could  use  Bluetooth  to  transfer  files,  share  contact  information  with  other Bluetooth portable devices, or use Bluetooth headset for making calls as well as listening to media (music or other audio output) from the GXP2140/GXP2160.  To connect to a Bluetooth device, turn on GXP2140/GXP2160’s Bluetooth radio first. The first time when using a new Bluetooth device with the GXP2140/GXP2160, "pair" the device with the phone so that both devices know how to connect securely to each other. After that, users could simply connect to a paired device. Turn off Bluetooth if it's not used.  Bluetooth related settings are under GXP2140/GXP2160's LCD Menu->System->Bluetooth.    TURNING BLUETOOTH ON OR OFF  1.  Go to GXP2140/GXP2160's LCD menu->System->Bluetooth; 2.  Highlight Power option by pressing Up/Down arrow key;
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 78 of 84                                   3.  When the Power option is highlighted, pressing menu round button to turn on/off Bluetooth.  PAIRING GXP2140/GXP2160 WITH A BLUETOOTH DEVICE  Before connecting GXP2140/GXP2160 with other Bluetooth device, users must pair them first. They will stay paired afterwards unless they are unpaired.  1.  Go to GXP2140/GXP2160's LCD menu->System->Bluetooth;   2.  Enter Start Scan option; 3.  The GXP2140/GXP2160 scans and displays the IDs of all available Bluetooth devices in range. If the device you would like to pair with does not show up in the list, ensure that the device is turned on and set to be discoverable. If need, user could press “Rescan” soft key to restart the scan; 4.  The discovered  device  will  show in  the scan result  list with device ID.  If it's unpaired,  it  will show "Unpaired" behind the device ID. Select the device ID, and press “Pair” soft key to pair them. Then a “Pincode Input” window will prompt up. User may enter the Pin code, and press “OK” soft key to start pairing.    CONNECTING TO A BLUETOOTH EARPHONE  After successfully paired, the GXP2140/GXP2160 will show "Paired" behind the Bluetooth device ID in the scan list. Highlight the device ID and press “Connect” soft key to connect.    Once connected, the GXP2140/GXP2160 will show “Connected” behind the Bluetooth device ID in the scan list.    BT ON AND BT OFF    After  successfully  connected,  the  GXP2140/GXP2160  will  show  “BT  OFF”  soft  key  on  call  screen. Pressing the “BT OFF” soft key, it will change to “BT ON” and the Bluetooth will be turn off. When “BT OFF” soft key appears, the Bluetooth is in use and user could answer the incoming call via Bluetooth.  UNPAIRING AND DISCONNECTING A BLUETOOTH DEVICE  In the Bluetooth settings, highlight the Bluetooth device ID and press  “Disconnect”/”Unpair” soft key to disconnect/unpair the Bluetooth device.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 79 of 84                                   UPGRADING AND PROVISIONING  The GXP2130/GXP2140/GXP2160 can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP or HTTP/HTTPS; the server name can be FQDN or IP address.  Examples of valid URLs: firmware.grandstream.com fw.ipvideotalk.com/gs  There are two ways to setup a software upgrade server: The LCD Keypad Menu or the Web Configuration Interface.  UPGRADE VIA KEYPAD MENU  Follow the steps below to configure the upgrade server path via phone's keypad menu:    Press MENU button and navigate using Up/Down arrow to select System;   In the System options, select Upgrade;   Enter the firmware server path and select upgrade method. The server path could be in IP address format or FQDN format;   Select Start Provision option, and press the "Select" soft key.     A  warning  window  will  be  prompt  for  provision  confirmation.  Press  “YES”  soft  key  to  start upgrading/provisioning immediately.    When upgrading  starts,  the screen  will  show  upgrading  progress.  When  done  you  will  see  the  phone restarts again. Please do not interrupt or power cycle the phone when the upgrading process is on.  UPGRAGE VIA WEB GUI  Open a web browser on PC and enter the IP address of the phone. Then, login with the administrator username and password. Go to Maintenance->Upgrade and Provisioning page, enter the IP address or the FQDN for the upgrade server in "Firmware Server Path" field and choose to upgrade via TFTP or HTTP/HTTPS. Update the change by clicking the "Save and Apply" button. Then "Reboot" or power cycle the phone to update the new firmware.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 80 of 84                                   When upgrading  starts,  the screen  will  show upgrading  progress. When done  you  will  see the  phone restart again. Please do not interrupt or power cycle the phone when the upgrading process is on.  Firmware upgrading takes around 60 seconds in a controlled LAN or 5-10 minutes over the Internet. We recommend completing firmware upgrades in a controlled LAN environment whenever possible.  NO LOCAL TFTP/HTTP SERVERS  For users that would like to use remote upgrading without a local TFTP/HTTP server, Grandstream offers a NAT-friendly HTTP server. This enables users to download the latest software upgrades for their phone via this server. Please refer to the webpage:   http://www.grandstream.com/support/firmware  Alternatively, users can download a free TFTP or HTTP server and conduct a local firmware upgrade. A free windows version TFTP server is available for download from : http://www.solarwinds.com/products/freetools/free_tftp_server.aspx http://tftpd32.jounin.net/.    Instructions for local firmware upgrade via TFTP: 1.  Unzip the firmware files and put all of them in the root directory of the TFTP server; 2.  Connect the PC running the TFTP server and the phone to the same LAN segment; 3.  Launch the TFTP server and go to the File menu->Configure->Security to change the TFTP server's default setting from "Receive Only" to "Transmit Only" for the firmware upgrade; 4.  Start the TFTP server and configure the TFTP server in the phone’s web configuration interface; 5.  Configure the Firmware Server Path to the IP address of the PC; 6.  Update the changes and reboot the phone.  End users can also choose to download a free HTTP server from http://httpd.apache.org/ or use Microsoft IIS web server.  CONFIGURATION FILE DOWNLOAD  Grandstream SIP Devices can be configured via the Web Interface as well as via a Configuration File (binary or XML) through TFTP or HTTP/HTTPS. The "Config Server Path" is the TFTP or HTTP/HTTPS server path for the configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The "Config Server Path" can be the same or different from the "Firmware Server Path".
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 81 of 84                                   A  configuration  parameter  is  associated  with  each  particular  field  in  the  web  configuration  page.  A parameter consists of a Capital letter P and 2 to 3 (Could be extended to 4 in the future) digit numeric numbers. i.e., P2 is associated with the "New Password" in the Web GUI->Maintenance->Web Access page->Admin Password. For a detailed parameter list, please refer to the corresponding firmware release configuration template.  When  the  GXP2130/GXP2140/GXP2160  boots  up  or  reboots,  it  will  issue  a  request  to  download  a configuration XML file named "cfgxxxxxxxxxxxx.xml" followed by a file named "cfgxxxxxxxxxxxx", where "xxxxxxxxxxxx" is the MAC address of the phone, i.e., "cfg000b820102ab.xml" and "cfg000b820102ab". If the  download  of  "cfgxxxxxxxxxxxx.xml"  file  is  not  successful,  the  provision  program  will  download  a generic cfg.xml file. The configuration file name should be in lower case letters.  For more details on XML provisioning, please refer to: http://www.grandstream.com/general/gs_provisioning_guide_public.pdf
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 82 of 84                                   RESTORE FACTORY DEFAULT SETTINGS    Warning:   Restoring  the  Factory  Default  Settings  will  delete  all  configuration  information  on  the  phone.  Please backup  or  print  all  the  settings  before  you  restore  to  the  factory  default  settings.  Grandstream  is  not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.   Please follow the instructions below to reset the phone:    Press MENU button to bring up the keypad configuration menu;   Select "System" and enter;   Select "Operations - Factory Reset";   A warning window will pop out to make sure a reset is requested and confirmed;   Press the "Yes" soft key to confirm and the phone will reboot. To cancel the Reset, press “No” soft key instead.
  FIRMWARE VERSION 1.0.1.14      GXP2130/GXP2140/GXP2160 USER MANUAL     Page 83 of 84                                   EXPERIENCING THE GXP2130/GXP2140/GXP2160  Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products.   We encourage you to browse our product related documentation, FAQs and User and Developer Forum for  answers  to  your  general  questions.   If  you  have  purchased  our  products  through  a  Grandstream Certified Partner or Reseller, please contact them directly for immediate support.    Our technical support staff is trained and ready to answer all of your questions. Contact a technical support member or submit a trouble ticket online to receive in-depth support. Thank you again for purchasing Grandstream IP phone, it will be sure to bring convenience and color to both your business and personal life.
 EU Compliance Statement: The device complies with EU EMF Directive 1999/519/EC can be used in the European Community. “ Hereby, (Grandstream Networks, Inc.), declares that this (IP Phone ) is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.”   FCC Compliance Statement: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.    Important: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.  Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.   These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:   —Reorient or relocate the receiving antenna.   —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.   —Consult the dealer or an experienced radio/TV technician for help.

Navigation menu