Grandstream Networks GXV3174 IP Multimedia Phone User Manual
Grandstream Networks, Inc. IP Multimedia Phone
Contents
- 1. YZZGXV3174-user manual part1-rev1
- 2. YZZGXV3174- user manual part2-rev1
- 3. User Manual
YZZGXV3174- user manual part2-rev1
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| Document ID | 1388083 |
| Application ID | 2GcgFe5XTdzzadBH4r9NMw== |
| Document Description | YZZGXV3174- user manual part2-rev1 |
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| Permanent Confidential | No |
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| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 217.66kB (2720717 bits) |
| Date Submitted | 2010-12-09 00:00:00 |
| Date Available | 2010-12-10 00:00:00 |
| Creation Date | 2010-12-06 14:36:03 |
| Producing Software | Acrobat Distiller 7.0.5 (Windows) |
| Document Lastmod | 2010-12-09 16:57:20 |
| Document Title | |
| Document Creator | Acrobat PDFMaker 7.0 for Word |
Tone
disabled.
Disable Direct IP Call
The default setting is No. If set to Yes, Direct IP calling will be
disabled.
Offhook Auto Dial
Configure a User ID/extension to dial automatically when the phone
is taken offhook. By default, the phone will use the first account to
dial out.
Advanced Settings/Video Settings
The phone will exit idle/screensaver mode if motion is detected. The
Enable Motion Detection
default setting is Yes.
The Default value is 15 frames/second. The video frame rate is
Video Frame rate
adjustable based on network conditions.
Increasing the frame rate will increase the amount of transferred data
significantly therefore consuming more bandwidth. Lack of bandwidth
will impair the video due to packet loss.
The Default value is 1400, range from 100 to 1400.
Video Packet Size
It is recommended to use 600~800 if you have an Outbound Proxy
or Media Gateway.
Video Rate Control
Frame, TMN8 or GOP. The Default setting is Frame.
TMN8 is good for bandwidths larger than 384kbps
Video Frame Skipping
Skips bad video frames as they are received
The Default setting is No.
I-Frame Reference Only
When enabled, all P frames will only have reference to previous I
frames. This method may improve video quality when the network
has heavy packet loss. It will have modest increase in bandwidth
usage. The Default setting is No.
The packetization mode (0 or 1) for the H.264 video packets. The
default setting is 0.
This setting allows the phone to send redundant P-frames of I
frames. When an I frame is delayed or has packet loss, the
redundant P-frames will be used instead. It may make video phone
call less prone to errors and thus make the video stream more robust
towards error propagation, but may increase bandwidth usage. The
default setting is set to No.
This parameter specifies whether Adaptive MB Intra Refresh is used
or not. It may protect most important MBs (macro blocks) subjected
to packet loss and to avoid error propagation. The intra-refresh rate
is adapted according to the video packet loss rate. It may increase
bandwidth usage. The default setting is set to No.
Specifies the video packet loss rate for the Adaptive MB Intra
Refresh. Users can choose from: Less than 5%, Less than 10%,
Less than 15%, Less than 20%, Less than 25%. The default setting
is set to Less than 10%.
Packetization-Mode
Redundant P-frame
Adaptive
Refresh
MB
Intra
Video Packet Loss Rate
Advanced Settings/Ring Tone
Using these settings, users can configure ring or tone frequencies
Call Progress Tones:
based on parameters from the local telecom provider. By default,
Dial Tone
they are set to the North American standard.
Ring Back Tone
Frequencies should be configured with known values to avoid
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Busy Tone
Reorder Tone
Confirmation Tone
Call-Waiting Tone
PSTN disconnect Tone
uncomfortable high pitch sounds.
Default Ring Cadence
This defines the ring cadence for the phone. The default setting is:
c=2000/4000;
Syntax: f1=val,f2=val[,c=on1/off1[-on2/off2[-on3/off3]]];
(Frequencies are in Hz and cadence on and off are in 10ms)
ON is the period of ringing (“On time” in ‘ms’) while OFF is the period
of silence. In order to set a continuous ring, OFF should be zero.
Otherwise it will ring ON ms and a pause of OFF ms and then repeat
the pattern. Up to three cadences are supported.
MAINTENANCE PAGE DEFINITIONS
Maintenance/Network Settings
Address Type
This selects the type of IP address assigned: DHCP, PPPoE or Static
IP.
PPPoE
When PPPoE is selected, the user needs to enter the following:
PPPoE Account ID, PPPoE Password, PPPoE Service Name.
Static IP
When Static IP is selected, the user needs to enter IP address,
Subnet Mask, Default Gateway, DNS Server 1 and DNS Server 2.
Alternate DNS Server
This field sets the alternate DNS server for the user.
Layer 3 Qos
This field defines the layer 3 QoS parameter. It is the value used for
IP Precedence, Diff-Serv or MPLS. The Default value is 0.
Layer 2 QoS
802.1Q/VLAN Tag
This field contains the value used for layer 2 VLAN tagging. The
Default value is 0.
Layer 2 QoS
802.1p Priority Value
This assigns the priority value of the Layer2 QoS packets. The
Default value is 0.
802.1x Mode
This field sets 802.1x Mode. The default value is disabled. If EADMD5 is selected, users will be required to enter Identity and MD5
Password.
Proxy
This field sets HTTP Proxy, HTTPS Proxy, FTP Proxy or No Proxy.
Using HTTP Proxy, other protocols can be applied by checking the
box “Apply to Other Protocol”.
Maintenance/Time Settings
This parameter defines the URL or IP address of the NTP (Network
NTP Server
Time Protocol) server. The GXV3174 phone may obtain the date and
time from the server.
The default setting is ntp.ipvideotalk.com.
DHCP
Option
override NTP server
42
Select Yes for the user to allow DHCP Option 2 to override the NTP
server if there is one on the LAN. The default setting is NO.
Time Zone
This parameter controls the date/time display according to the
specified time zone.
Time Display Format
This parameter sets time display format to 12 Hour or 24 Hour
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Date Display Format
This parameter sets date display format to YY-MM-DD or MM-DD-YY
or DD-MM-YY.
Self-Defined Time Zone
This parameter allows the users to define their own time zone.
Syntax: std offset dst [offset], start [/time], end [/time]
Default is set to: MTZ+6MDT+5,M3.2.0,M11.1.0, MTZ+6MDT+5
This indicates a time zone with 6 hours offset with 1 hour ahead
which is U.S central time. If it is positive (+) if the local time zone is
west of the Prime Meridian (A.K.A: International or Greenwich
Meridian) and negative (-) if it is east.
M3.2.0,M11.1.0
The 1st number indicates Month: 1,2,3.., 12 (for Jan, Feb, .., Dec)
The 2nd number indicates the nth iteration of the weekday: (1st
Sunday, 3rd Tuesday…)
The 3rd number indicates weekday: 0,1,2,..,6( for Sun, Mon,
Tues,..,Sat)
Therefore, this example is the DST which starts from the second
Sunday of March to the 1st Sunday of November.
Maintenance/Web and Telnet Access
Disable Telnet
The default value is No. If set to YES, the GXV3174 will not allow any
telnet access to the phone.
Access Method
This defines the access method for web access: HTTP or secure
HTTPS protocol.
Port
This defines the port for web access. By default, HTTP uses port 80
and HTTPS uses port 443. This field is for customizable web ports.
Admin Password
This defines the administrator password for web interface access.
Only the administrator can configure the “Advanced Settings” and
“Account x” pages. The password is case sensitive and the maximum
password length is 25 characters.
User Password
This defines the user password for web interface access.
Maintenance/Upgrade
Lock Keypad for Update
The default value is NO. If set to YES, the keypad will be disabled
from making any updates.
XML
Config
Password
The password used for encrypting the XML configuration file using
OpenSSL. This is required for the phone to decrypt the encrypted
XML configuration file.
File
HTTP/HTTPS User Name
The user name for the HTTP server.
HTTP/HTTPS Password
The password for the HTTP server.
Upgrade Via
This field allows the user to choose the firmware upgrade method:
TFTP, HTTP or HTTPS.
Firmware Server Path
Defines the server path for the firmware server. It can be different
from the Configuration server which is used for provisioning.
Config Server Path
This is the server path for provisioning; it can be different from the
firmware server.
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Firmware File Prefix
This field enables your ITSP to lock firmware updates. If configured,
only the firmware with the matching encrypted prefix will be
downloaded and flashed into the phone.
Firmware File Postfix
This field enables your ITSP to lock firmware updates. If configured,
only the firmware with the matching encrypted postfix will be
downloaded and flashed into the phone.
Config File Prefix
This field enables your ITSP to lock configuration updates. If
configured, only the configuration file with the matching encrypted
prefix will be downloaded and flashed into the phone.
Config File Postfix
This field enables your ITSP to lock configuration updates. If
configured, only the configuration file with the matching encrypted
postfix will be downloaded and flashed into the phone.
DHCP Option 66 override
Server
The Default setting is YES. If DHCP option 66 is enabled on the LAN
side, the TFTP server can be redirected. Please be very careful
when configuring this as the redirection could break the phone if this
happens during the firmware upgrade.
Automatic Upgrade
The default value is NO. Choose “YES” to enable automatic HTTP
upgrade and provisioning.
Period time of upgrade
checking
Specifies the time period to check for firmware upgrade. The default
setting is 10080 minutes ( 7 days)
Hour of the day (0-23)
Defines the hour of the day to check the HTTP/TFTP server for
firmware upgrades or configuration files changes.
Day of the week (0-6)
Defines the day of the week to check the HTTP/TFTP server for
firmware upgrades or configuration files changes.
Automatic Upgrade Rule
Defines the rules for automatic upgrade: Always Check, when F/W
suffix/prefix changes, Skip the Firmware Check.
Authenticate Conf File
Authenticate configuration file before acceptance. The Default setting
is NO.
Factory Reset
Restore to factory default settings. Users can choose from: Full
Reset, VoIP Data Reset, and User Data Reset. After the selection is
made, press the “Reset” button to factory reset the phone.
NOTE: Users can use the backup/restore functionality of the phone
prior to the factory reset.
Maintenance/Syslog
Syslog Server
The URL/IP address for the syslog server.
Syslog Level
Select the level of logging for syslog. The default setting is NONE.
There are 4 levels: INFO, DEBUG, ERROR and WARNING.
Syslog messages are sent based on the following events:
Product model/version on boot up (INFO level)
NAT related info (INFO level)
Sent or received SIP message (DEBUG level)
SIP message summary (INFO level)
Inbound and outbound calls (INFO level)
Registration status change (INFO level)
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Negotiated codec (INFO level)
Ethernet link up (INFO level)
SLIC chip exception (WARNING and ERROR levels)
Memory exception (ERROR level).
Maintenance/Debug
Capture Trace
Press START to start capturing a trace, and press STOP to abort the
capture process.
View Trace
Press LIST to view the list of captured traces. It will show the time
the trace was captured. Click on the name of the file to download and
view the trace.
Enable Application Debug
When set to YES, the trace captured will contain debug messages.
The default setting is NO.
Maintenance/Language
Selects the language setting for the phone. The current version
supports English, Traditional Chinese and Simplified Chinese.
Language
Maintenance/Network Manager
ACS URL
Enter URL for TR-069 Auto Configuration Servers (ACS)
ACS Username
Enter ACS username
ACS Password
Enter ACS password
Periodic Inform Enable
Enable periodic inform. By default, it is disabled
Periodic Inform Interval(s)
Enter periodic inform interval(s). By default, it is set to 300s.
Connection
Username
Request
Enter connection request username
Connection
Password
Request
Enter connection request password
Maintenance/OpenVPN Settings
This enables/disables OpenVPN functionality. The default setting is
No. To use OpenVPN functionality, it requires user to have access to
an OpenVPN server.
OpenVPN Enable
OpenVPN
Address
Server
The URL/IP address for the OpenVPN server.
OpenVPN Server Port
The network port for the OpenVPN server. By default, it is set to
1194.
OpenVPN CA
OpenVPN CA file (ca.crt) required by the OpenVPN server for
authentication purposes.
Press “Upload” to upload the
corresponding file to the phone.
OpenVPN
Certificate
Client
OpenVPN Client Key
OpenVPN Client certificate file (*.crt) required by the OpenVPN
server for authentication purposes. Press “Upload” to upload the
corresponding file to the phone.
The OpenVPN Client key (*.key) required by the OpenVPN server for
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authentication purposes.
Press
corresponding file to the phone.
“Upload”
to
upload
the
NOTE: To use OpenVPN functionalities, users must enable OpenVPN and configure all of the
settings related to OpenVPN, including server address, port, OpenVPN CA, certificate and key.
Additionally, the user must also set the SIP account to use “VPN” for the “Nat Traversal” (under
Account-> Network Settings). Reboot the phone after these settings are saved for the changes to
take effect. Once the phone connects to the OpenVPN server and the authentication is correct,
the phone will show the VPN IP address under the Status-> Network Status, but it will still display
the LAN IP on the LCD of the phone.
Maintenance/Device Manager (LCD)
Screen Saver Timeout
(m)
This sets the lapsed idle time needed for the screen saver to appear.
The default setting is 5 minutes.
Screen Saver Interval
(s)xd
The screen saver is a picture slide show. This defines the frequency
to change the picture on the screen for the screen saver.
The default setting is 10 seconds.
LCD Auto
Time
(m)
Power
Off
This defines the lapsed idle time needed for the LCD to power off
automatically in order to save power. The default setting is 10
minutes.
Maintenance/Device Manager (Headset)
Headset TX Gain (dB)
Transmission gain. It’s a headset setting to control the voice intensity.
The default setting is 0dB.
Headset RX Gain (dB)
Receive gain. It’s a headset setting to control the voice intensity. The
default setting is 0dB.
Maintenance/Device Manager (Camera)
Select the desired camera zoom mode (Tele, optical, digital). Can
Zoom mode
adjust local video zoom either in mirror mode or during the call (on
the fly) by pressing the Left or Right Arrow Key.
Exposure Setting
Select the desired Camera Exposure mode based on the
surroundings. The default setting is set to Auto. The default setting is
8.
Color Mode
Select the desired Camera Color Mode (Color or Monochromatic).
The default setting is set to Color.
White Balance
Select the desired Camera White Balance to be automatic or Fixed.
The default setting is set to Auto.
Lens Correction
Correct Camera Lens noise. The default setting is set to YES.
It is recommended to set this parameter to YES to reduce camera
lens noise and improve video quality.
Reduces flicker of image shot with a video camera caused by
luminance fluctuation of an illuminating light source. Users can select
50Hz/60Hz depending on the frequency of the commercial electrical
power.
The default setting is set to Auto.
Flicker Control
Maintenance/Device Manager (TV Port)
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TV Output
Select the desired TV Output type (PAL or NTSC). NTSC 4:3 by
default.
SIP ACCOUNT CONFIGURATION PAGE DEFINITIONS
The GXV3174 has three lines that can be configured to accommodate independent SIP accounts.
Every SIP account has an individual configuration page.
Account/General Settings
Account Active
Select YES to enable and use the Line.
Account Name
The account name for the user that is displayed on the LCD screen.
SIP Server
The IP address of the SIP server or the given domain name of the
VoIP service provider.
SIP User ID
User account information provided by the VoIP service provider;
normally similar to a telephone number or an actual telephone
number.
Authenticate ID
The authenticate ID for the SIP user. It can differ or be the same as
the SIP user ID.
Authenticate password
The password that the GXV uses to authenticate with the ITSP (SIP)
server. After it is saved, this will appear as blank for security reasons.
The maximum length is 25 characters.
Voice Mail User ID
When this is configured, the user can dial to the voicemail server
using the MESSAGE button. This ID is normally the feature code for
Voice Mail.
Name
Tel URI
The Caller ID that will be displayed for the account.
The default setting is “Disable”. If the Video phone has an assigned
PSTN number, this field should be set to “Enable”. If “User=Phone” is
set, a “User=Phone” parameter will be attached to the “From header”
in the SIP request to indicate the E.164 number.
Account/Network Settings
Outbound Proxy
IP address or Domain name of the Outbound Proxy, or Media Gateway, or
Session Border Controller. Used by the GXV3174 for firewall or NAT
penetration in different network environments. If a symmetric NAT is
detected, STUN will not work and ONLY an Outbound Proxy will work.
DNS Mode
The default is set to A Record. If the user wishes to locate the server by
DNS SRV, the user may select SRV or NATPTR/SRV.
NAT Traversal
This setting decides whether the NAT traversal mechanism is activated. If it
is set to “STUN” and STUN server is configured, the GXV3174 will route
according the STUN server. In this mode, the STUN client embedded in the
phone will communicate with the appointed STUN server to examine which
type of Firewall/NAT setting is employed. If the type of NAT detected is Full
Cone, Restricted Cone or Port-Restricted cone, the phone will try to use
public IP addresses and port in all the SIP and SDP messages.
If the “NAT Traversal” is configured to be “Keep-alive”, the phone will send
an empty SDP packet (without payload data) to the SIP server once in 20
seconds to keep the NAT port open.
If VPN is used, users should select “VPN” for NAT Traversal.
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Users could also set “Auto” or “UPnP” according to the network
configuration.
If an outbound proxy server is used, please configure this to be “NAT NO”.
Notifies the SIP server that the unit is behind a NAT/Firewall.
Proxy Require
Account/SIP Settings
SIP Registration
Unregister On Reboot
Register Expiration (m)
Wait
Time
Registration (s)
Local SIP Port
Retry
Subscribe for MWI
Session Expiration (s)
MIN-SE (s)
UAC Specify Refresher
UAS Specify Refresher
Force INVITE
Caller Request Timer
Callee Request Timer
Force Timer
Enable 100rel
SIP Transport
Selects whether or not the GXV3174 will send a SIP Register
message to the proxy; The default setting is YES.
If set to YES, the SIP user registration messages will be cleared on
reboot.
The default setting is YES.
This defines the expiration time of the registration in minutes. The
default value is 50 minutes; the maximum value is 65535 minutes
(approximately 45 days) and the minimum value is 5 minutes.
The wait time for registration retry if registration fails. The default is
set to 20 Seconds.
The local SIP port for sending and receiving data. The default
settings for Account 1/2/3 are 5060/5062/5064.
Default is set to No. When selected, a SUBSCRIBE for Message
Waiting Indication will be sent out periodically.
Session Expiration is the time (in seconds) at which the session is
considered timed out if no successful session refresh transaction
occurs beforehand. The default value is 180 seconds.
The minimum session expiration (in seconds). The default value is
90 seconds.
As a Caller, select UAC to use the phone as the refresher, or select
UAS to use the Callee or proxy server as the refresher.
As a Callee, select UAC to use the caller or proxy server as the
refresher, or select UAS to use the phone as the refresher.
The Session Timer can be refreshed using the INVITE or UPDATE
methods. Select “Yes” to use the INVITE method to refresh the
session timer
The default setting is Yes. If Yes is selected, the phone will use the
session timer when it makes outbound calls if remote party supports
session timer.
If Yes is selected, the phone will use the session timer when it
receives inbound calls with session timer request.
If Yes is selected, the timer will be activated even if the other party
does not support session timers. If No is selected, the timer will be
activated only if the other party supports the timer. To disable the
timer, Caller Request timer, Callee request timer and Force Timer
should all be set to No.
The use of the PRACK (Provisional Acknowledgment) method
enables reliability to SIP provisional responses (1xx series). This is
very important in order to support PSTN internetworking. To invoke a
reliable provisional response, the 100rel tag is appended to the value
of the required header of the initial signaling messages. The default
setting is No.
Selects the SIP transport method. There are three types: TCP, UDP
and TLS.
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Symmetric RTP
Support SIP Instance ID
Selects whether or not symmetric RTP is supported.
Selects whether or not SIP Instance ID is supported.
Validate
Incoming
Messages
SIP T1 Timeout
This configuration selects whether or not the incoming messages
should be validated.
This configures the timeout period for SIP T1. The default setting is
0.5 Seconds.
This configures the time interval for SIP T2. The default setting is 4
seconds.
The SIP Extension notifies the SIP server that it is behind a
NAT/firewall.
SIP T2 Interval
Remove OBP from route
Account/Codec Settings
Enable Video
--YES: Accepts all incoming video, this is the default setting;
--NO: video is disabled.
--Enable/Disable during dialing: Dialing time choice to enable/disable
video
DTMF
Assigns the mechanism to send DTMF. There are three supported
modes: in audio (with DTMF as audio signals), through RTP and
through SIP INFO.
DTMF Payload Type
Sends DTMF using RFC2833. The default is 101.
Preferred Vocoder
This products supports up to 8 different Vocoders: including
G.711(a/μ)(PCMU/PCMA),GSM,G726-32,G.723.1,G.729A/B,
G.722
and L16-256.
When this has been configured, the system will select the preferred
vocoder from the list and the same order is sent with the SDP
messages.
Preferred Video Codec
H.264Payload type
H.263+ Payload type
L16-256 Payload type
H.263
Encoder
Resolution
Silence Suppression
Voice Frame per TX
The user can change the preferred vocoder priority order by toggling
with the up and down buttons. It is recommended to use the default
setting “PCMU”; if other vocoders are chosen, there could be an
audio transmission error.
Selects the preferred video codec from the available list. It is
recommended to use H.264.
Selects the dynamic H.264 codec payload type (ranges from 96-127).
The default setting is 99.
Selects the H.263+ codec payload type (ranges from 96-127). The
default setting is 103.
Selects the L16-256 codec payload type (ranges from 96-127). The
default setting is 103.
Selects the resolution (CIF/QCIF) used for H.263 codec. The default
resolution is CIF.
This controls the G723/G729 silence suppression/VAD. If set to YES,
when no audio is detected, the phone will send a small number of
VAD packets (instead of audio packets). If Set to NO, this feature is
disabled. The default setting is NO.
This configures the number of voice frames transmitted per packet. (It
is recommended to set this based on the Ethernet IS packet limitation
– 1500 Byte or 120kb/s).
When configuring this, it should be noted that the “ptime” value for the
SDP will change with different configurations here. This value is
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related to the codec used and the actual frames transmitted during
the in payload call.
For example: if the codec is configured to be G.723 and “Voice
Frames per TX” is set to 2. Then in the INVITE request, the “ptime”
value for SDP will be 60 ms. This is because the G723 voice frame is
30 ms. Similarly, if the setting is 2 and the codec is G729 or G711 or
G726, the “ptime” value for SDP in the INVITE request will be 20 ms.
If the voice frames per TX configuration exceeds the maximum value
allowed, the phone will choose the preferred codec and use the
maximum value allowed.
The maximum value is 64 frames.
Adjusting these values will also change the jitter buffer. The phone
has an algorithm for setting the jitter buffer and the jitter buffer rate is
around 20-200ms.
For end-users, it is recommended to use the default setting, as
incorrect settings may influence the quality of audio.
G723 Rate
Jitter Buffer Type
Jitter Buffer Length
Account/Call Settings
Dial Plan Prefix
Dial Plan
This defines the encoding rate for G723 vocoder, and can be 6.3Kb/s
or 5.3Kb/s. Please confirm with your service provider.
Users can select either Fixed or Adaptive based on network
conditions. The default is Adaptive.
User can select Low, Medium, or High based on network conditions.
The default is Medium.
Sets the prefix added to each dialed number.
Dial Plan Rules:
1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d
2. Grammar: x - any digit from 0-9;
a) xx+ - at least 2 digit numbers
b) xx. - only 2 digit numbers
c) ^ - exclude
d) [3-5] - any digit of 3, 4, or 5
e) [147] - any digit of 1, 4, or 7
f) <2=011> - replace digit 2 with 011 when dialing
g) | - the OR operand
• Example 1: {[369]11 | 1617xxxxxxx}
Allow 311, 611, and 911 or any 10 digit numbers with leading digits
1617
• Example 2: {^1900x+ | <=1617>xxxxxxx}
Block any number of leading digits 1900 or add prefix 1617 for any
dialed 7 digit
numbers
• Example 3: {1xxx[2-9]xxxxxx | <2=011>x+}
Allows any number with leading digit 1 followed by a 3 digit number,
followed by any number between 2 and 9, followed by any 7 digit
number OR Allows any length of numbers with leading digit 2,
replacing the 2 with 011 when dialed.
3. Default: Outgoing – {x+}
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Allow any length of numbers.
Early Dial
Refer to Use Target
Contact
Auto Answer
Send Anonymous
Anonymous
Rejection
Call
Special Feature
Enable Call Features
Call
Forward
Unconditional
Call Forward When Busy
Call Forward When No
Answer
Delayed Call Forward
Wait Time (s)
No Key Entry Timeout (s)
Ring Timeout (s)
Transfer on Conference
Example of a simple dial plan used in a Home/Office in the US:
{ ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. |
[3469]11 }
Explanation of example rule (reading from left to right):
• ^1900x. - prevents dialing any number started with 1900
• <=1617>[2-9]xxxxxx - allows dialing to local area code (617)
numbers by dialing
7 numbers and 1617 area code will be added automatically
• 1[2-9]xx[2-9]xxxxxx |- allows dialing to any US/Canada Number with
11 digits
length
• 011[2-9]x. - allows international calls starting with 011
• [3469]11 - allow dialing special and emergency numbers 311, 411,
611 and 911
NOTE: In some cases where the user wishes to dial strings such as
*123 to activate voice mail or other applications provided by their
service provider, the * should be predefined inside the dial plan
feature. An example dial plan will be: { *x+ } which allows the user to
dial * followed by any length of numbers.
The default setting is NO. Use only if the proxy supports 484
response.
The default is NO. If set to YES, then for Attended Transfer, the
“Refer-To” header uses the transferred target’s contact header
information.
The default setting is NO. If it is set to YES, the GXV3174 will play a
“beep” sound and answer the phone automatically on the speaker.
If set to YES, the “From” header in the outgoing SIP messages will
be set to anonymous to block the caller ID from displaying. The
default setting is NO.
The default setting is NO；If set to YES，any anonymous call will be
rejected（with 486 Busy message）
Different soft switch vendors have special requirements; therefore
users may need to select special features to meet these
requirements. Users can choose from Standard, CBCOM, RNK,
China Mobile, ZTE IMS and Mobotix depending on their need.
The default setting is Standard.
The default is set to YES. If it is set to NO, call features are disabled.
Sets the number to forward to unconditionally.
Sets the number to forward to when busy.
Sets the number to forward to when no answer.
The wait time before transferring the call to another extension or to
voicemail; the default setting is 20 seconds.
Defines the time out duration on no key entry.
Default setting is 4 seconds.
Defines the time out duration on no answer.
Default setting is 60 second.
Defines whether or not the call is transferred to the other party if the
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Hangup
Use # as Dial Key
Account ring tone
Ring Tone
initiator of the conference hangs up.
Default setting is set to No.
Selects whether or not # is used as Send.
This allows the user to configure the general ringtone used for this
account.
Users can choose from different ringtones from the dropdown menu.
They can also upload mp3 files in Ringtone manager for their own
ringtone.
Users can select up to 3 distinctive ringtones to match incoming
caller ID. Users can choose from different ringtones from the
dropdown menu. They can also upload mp3 files in Ringtone
manager for their own ringtone.
SAVING THE CONFIGURATION CHANGES
After users makes changes to the configuration, press the “Save” button in the Configuration
Menu. The web browser will then display a message window to confirm the saved changes.
Reboot the phone for the new settings to take effect if the settings that you have changed have a
dot next to it.
REBOOTING FROM REMOTE LOCATIONS
Press the “Reboot” button at the top right-hand corner of the configuration menu to reboot the
phone remotely. The web browser will then display a message window to confirm with the user if
they wish to reboot the phone or not. Click on “Yes” and the phone will reboot. Wait
approximately 2 minutes to log in again.
LCD MENU AND FEATURES
The GXV3174’s user-friendly LCD MENU provides easy access to a host of features and
convenient tools to help simplify the users’ business and personal life. Essentially, the GXV3174
can act like a personal assistant in many ways. In this section, we’ll explore the LCD MENU and
Features and explain how users can take full advantage of the GXV3174’s capabilities.
CONTACTS
Users can easily manage all the contacts through CONTACTS. CONTACTS supports total
records up to 500 entries and 20 groups with features such as add/delete/modify contacts,
download phone book from the TFTP/HTTP server as well as the ability to save the phonebook to
the PC. Select MENU-> CONTACTS and it will display in the figure below.
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Figure 34: CONTACTS
Select “Contact List” or “Group List” tab to view/edit contact or group information.
In “Contact List”, users could select the group to view all the contacts in it. To search the contact
by name, tap on the blank area besides
to input the name using the soft keyboard. In one
entry in the contact list, press the icon
to make a call, press
to send short message,
to add the contact to favorite and press
to delete. Select and Tap on one contact
press
entry then the users could view the full contact information.
To add new contact, press the “Options” button and select option “New”. Then the screen will
show as Figure 35. Every contact contains Work number, Home number, Mobile number and Fax
number for a specific account. By tapping on the blank area in the field, the soft keyboard will be
is
activated for input. If the number is set to primary number, it will be dialed out when
pressed in Figure 34. Thumbnail Image, ringtone could be customized to associate with each
contact. Users could select from the dropdown list by pressing the “Down” arrow or browser to
add ringtone file or picture from local or external storage. Press the “Down” arrow to select the
group for the contact and press “Edit” to edit the group information. After finishing editing the
contact, press “Save”.
Figure 35: Adding a new contact
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To import/export contacts, in the screen shown as Figue 34, select “Options”->“Import/Export”.
Then in the screen shown as Figure 36, select “Import” or “Export” in “Operation Mode”. There
are three types of File to be selected: “XML”, “CSV” and “VCard”. For “Import”, users could select
to “Clear The Old List” and “Replace Duplicate Items” in the imported files. If the operation mode
is “Import”, users will need press on “Browse” button to specify the imported file from local or
external storage device. Press “Import/Export” to finish the operation.
Figure 36: Import/Export contact list
In addition to manually adding each phonebook entry, the GXV3174 enables users to share and
maintain the phonebook (by means of a XML phonebook) through the web easily. The XML
phonebook must be stored on a HTTP/TFTP server. There are also applications where
organizations will want to have a centralized directory server and have all phones in the
organization synchronize with the server periodically.
To access this feature, in the screen shown as Figue 34, select “Options”->“Download”. Then in
the screen shown as Figure 37, select “OFF”, “TFTP” or “HTTP” in “Download Mode”. Users
could also select to “Clear The Old List” and “Replace Duplicate Items” in the downloaded
phonebook. Tap on the blank field in “Download Server” to input the server URL using the soft
keyboard. If “Download Interval (Min)” is set, the device will send request for the phonebook in
the server for automatic update. After the setting, users could press “Download Now” for
immediate download or press “OK” to finish the operation.
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Figure 37: Download phonebook.xml
To delete all the contacts, users could select “Options”->“Delete All” in Figure 34.
CALL HISTORY
GXV3174 supports call record up to 100 dialed calls, 100 received calls and 100 missed calls.
Users may access the phone’s call records through “MENU” -> “Call History”. See Figure 38.
Figure 38: Call History
Users could select among the four tabs “All”, “Received”, “Dialed” and “Missed” to access the
corresponding call record.
For each record, users can choose to Call
Delete
button.
, Message
, Edit and Save to Contacts
or
by pressing the icon. To delete all the call records in one page, tap on the “Empty”
MESSAGES
Messages is a text message feature in GXV3174. If two GXV3174s are registered on the same
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SIP server, text messages can be sent/received between two parties. Similarly, if other IP
products support this feature, the text message feature can also be used to send/receive
messages between the device and the GXV3174. This application is accessible by selecting
“MENU”-> “Messages”.
Figure 39: Message Inbox
In Messages, there are three categories “Inbox”, “Outbox” and “Draftbox” for users to select to
view and manage the messages.
For each message, users press
press
to view the message, press
to edit and save the contact, or press
to dial the number out,
to delete the message.
To send message, press “New” button. In Figure 40, edit the message by tapping on the blank
area in the message content.
Figure 40: Edit new message
Then press “Add Receiver” to add the number in the window as shown in Figure 41. Users should
choose the account from which the message will be sent out. After that, enter the phone number
by tapping on the blank area in “Phone Number” field then press the activated “Add” button. Or
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simply press “Find in Contacts” button to add the number from contact list.
Figure 41: Add receiver’s number
After pressing “Find in Contacts” button, users will see the screen as Figure 42 shows. The
primary number for the contact will show in the list by default. If the users need to change to nonprimary number, press
to add other numbers in the contact. Press
to add the number
as message receiver. A yellow check will show on the left of the contact after pressing
tap on “Add” button and the screen will show in Figure 43.
. Now
Figure 42: Add receiver’s number from contact list
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Figure 43: Send out message
The “Send” button will be activated after the message text and receiver are added successfully.
Press “Send” to send the message out.
To view and reply message, select “Inbox” or press “View” in the incoming message alert window.
(See Figure 44)
Figure 44: New message alert
To reply or forward the received message, press “Reply” or “Forward” in the Figure below.
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Figure 41: Incoming message
To delete all the messages, press “Empty” button in Figure 39.
SOCIAL NETWORKS
•
Google Voice
The GXV3174 IP Multimedia Phone supports Google Voice to enable the user to enjoy the
social connections. Google Voice application in GXV3174 enables the users to make calls,
send messages, manage contacts and account after logging in Google Voice account.
Figure 42: Google Voice in GXV3174
In Figure 42, press “Login” button and enter Email and Password via soft keyboard in Figure
43. Then Click “Login” in the login window.
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Figure 43: Login Google Voice Account
Figure 44: Using Google Voice in GXV3174
After logging in, users could tap on the number of the keypad shown in Figure 44. Then press
“Dial” to make a call. Press “SMS” to send messages.
To view the call history, press “Call Logs” in the menu on the left of the screen and press the
. See Figure 45. Users will be able to dial out or send message to the
refresh icon
contact in Call Logs by tapping on the selected entry in the displayed list.
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Figure 45: Google Voice-> Call Logs
. See Figure 46. Select and
To view messages, press “Message” and the refresh icon
press on one of the messages to reply the message or dial out. The maximum letters allowed
in the message is 160.
Figure 46: Google Voice-> Messages
To view the contacts set in google voice account, press “Contacts” and a list of contacts will
show up in the screen. Users could also call or send messages to selected contact here by
choosing one entry and tapping on it. See Figure 47.
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Figure 47: Google Voice-> Contacts
To setup Callback Number for the account, press “Account” and tap on the “Down” arrow to
select the number from the dropdown list. See Figure 48.
Figure 48: Google Voice Account Settings
To logout Google Voice accout, press “Logout” and select “Yes” in the popping out message
“Are you sure to logout?” Users could also minimize Google Voice and use other applications
on GXV3174 at the same time without logging out by pressing icon
. Press icon
to exit Google Voice.
BROWSER
The GXV3174 has a full HTML Web Browser for Internet browsing. The web browser is
accessible by selecting “MENU”-> “Browser”. Tap on the blank area in navigation bar to enter the
URL via soft keyboard and press “Enter” in the keyboard to visit the website. See Figure 49.
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Figure 49: GXV3174 Web Browser
Users can view the web page by holding the finger and dragging in the touchscreen. Press icon
to move backward and
to move forward. Figure 50 shows the screen of the web
browser while visiting Grandstream website.
Figure 50: Using the GXV3174 Web Browser
While browsing the website, users can press icon
browser, press
to refresh the webpage. To exit web
MUSIC
To utilize the GXV3174’s Online Music streaming application, users could access Internet
Radio and Last.fm via “MENU”->”Music”.
•
INTERNET RADIO
The GXV3174 has a built-in Internet Radio application with thousands of radio channels from
all over the world. The channels are divided into these categories: Favorite, Local, Talk, Music,
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Sports and World.
Figure 51: Menu->Music->Internet Radio
As shown in Figure 51, users can select one of the channels according to their preference.
Then toggle through the channel list using scroll bar and select one channel. Press
or
to play or stop the selected program. Scroll the volume bar to adjust the volume. To
change the audio output, press “Options” button down in the left corner. Then press “Output”
and select “Speaker”, “Headset” or “Stereo”.
To add the channel to “Favorite” list, select one channel then press
icon to add it to
“Favorite”. Users can also specify a channel to add in “Favorite” by pressing
. In Figure
52, enter the Radio Name and Radio URL via soft keyboard by tapping on the blank field.
Then press “OK”.
Figure 52: Internet Radio->Add Radio to Favorite
To close Internet Radio, press
to minimize the application and press
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•
Last.fm
Last.fm is a social platform for users to select preferred music genre, share and listen to it
online. Users must have a pre-existing account with Last.fm before listening to online music.
Users could login the Last.fm account after registration via www.last.fm or on the phone
following the instructions.
After the application loads, the username and password for Last.fm will be prompted. See
Figure 53. If the users haven’t registered a Last.fm account yet, press “Sigh up for a Last.fm
account” then the web browser will open and direct to https://www.last.fm/join for registration.
Fill in Username and Password after registration then press “Login”.
Figure 53: Last.fm->Login
If the users forget the password, press “Forgot your password”. Then the web browser will
open and direct users to last.fm website to retrieve the lost password. If “Auto login next time”
is selected, the users will be automatically signed in after opening Last.fm application next
time.
Figure 54: Last.fm->Search music
After logging in, users could search the music by “Artist” or “Tab” by entering the name in the
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blank field above the playlist on the left. Press
to play the music in search result as shown
in Figure 55. Users could select audio output among “Speaker”, “Headset” or “Stereo” by
pressing “Output” button.
Figure 55: Last.fm->Play music
In Figure 55, users could press
to play the song and press
changing to the next song.
Tap on the volume bar to adjust the volume. To add the song in “My Love Tracks”, press
then the song will be added the list under “My Love Tracks”. If
not be played again. Users could also press
is selected, the song will
to add the song in playlist. To know more
about the song being played, press
to access more related information.
By pressing the small red arrow on the left, users could expand/hide the playlist. Press “Exit”
button to logout Last.fm application.
VIDEO
•
YOUTUBE
Online video streaming is available on the GXV3174 via integration with YouTube. Access
Youtube application through “MENU”-> “Multimedia” -> “Youtube”.
All YouTube videos are viewable. There are some default video feeds for users to browse,
which includes Standard Feeds (Top Rated, Most Popular and etc), Category (Music, Sports,
Entertainment, News and etc), Shows, Movies and etc. (See figure 56) Press the thumbnail
and select “Watch now” to watch the video.
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Figure 56: Youtube Application
Users can also upload their own videos to YouTube via GXV3174. To upload a video to You
Tube, the user has to login with an existing YouTube account or register for a YouTube
account first via Options->Login. See Figure 57.
Figure 56: Youtube Account Login
After login is successful, select “Option”-> “Upload”. In the screen as Figure 57 shows, fill in
the required information (Title, Category, Keyword, Description), select the video file from
local or external storage device and press “Submit”.
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Figure 57: Upload Videos to Youtube Account
Besides viewing videos from the built-in video feed, users can also search for videos
according to keyword and preferences. This is done by pressing “Option”->“Search”. Then
enter the keyword in “Search Word” and press “Search” button. (See figure 58)
Figure 58: Search Online Videos
To add the video to “Favorite”, users need to login Youtube account. Then after select a video,
press “Favorite” button (See Figure 59). Now users will be able to access to all videos
marked as “Favorite” in “Option”->Favorite.
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Figure 59: Add video to Favorite
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SOFTWARE UPGRADE
The GXV3174 can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for
the TFTP/HTTP/HTTPS server and selecting a download method. To configure a valid URL for
TFTP or HTTP, the server name can be the FQDN or IP address format. Examples of valid
URLs：
1. fw.ipvideotalk.com/gs
2. 72.172.83.110
There are two ways to setup a software upgrade server: Via Menu or the Web Configuration
Interface.
UPGRADE VIA MENU
In “Menu”->“System Settings”->“Maintenance”, users could configure the software upgrade server
through the menu in the phone. In the “Upgrade” subpage, users may then select the upgrade
mode and enter the IP address or FQDN of the Firmware server and the System Config server.
After making the changes, press save to apply the new settings and reboot the device for
upgrading.
UPGRADE VIA WEB BROWSER CONFIGURATION PAGE
Open a web browser and enter the IP address for the GXV3174. Next, log in with the
administrator username and password. Under Maintenance, select “Upgrade and provisioning”,
enter the IP address or the FQDN (URL) of the upgrade server and choose to upgrade via TFTP
or HTTP/HTTPS. Save the changes and reboot the unit.
At this moment, the LCD will display the progress of the software download/upgrade. Please do
not disrupt or power down the unit.
NOTE: The software upgrade will last up to 5 minutes (through the LAN side) and may take
longer when upgrading through the Internet (limited by the network bandwidth). Grandstream
recommends downloading and upgrading the software in a controlled LAN environment.
NO LOCAL TFTP SERVERS
For users without a local TFTP server, Grandstream offers a NAT-friendly TFTP server. This
enables users to download the latest software upgrades for their phone via this server. Please
refer to the webpage: http://www.grandstream.com/firmware.html.
Alternatively, users can download a free TFTP or HTTP server and conduct a local firmware
upgrade. A free windows version TFTP server is available for download from
http://support.solarwinds.net/updates/New-customerFree.cfm or http://tftpd32.jounin.net/.
Instructions for local firmware upgrade:
1. Unzip the firmware files and put all of them in the root directory of the TFTP server.
2. Connect the PC running the TFTP server and the GXV3174 device to the same LAN segment.
3. Launch the TFTP server and go to the File menu -> Configure -> Security to change the TFTP
server's default setting from "Receive Only" to "Transmit Only" for the firmware upgrade.
4. Start the TFTP server and configure the TFTP server in the phone’s web configuration
interface.
5. Configure the Firmware Server Path to the IP address of the PC.
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6. Update the changes and reboot the GXV3174.
End users can also choose to download a free HTTP server from http://httpd.apache.org/ or use
Microsoft IIS web server.
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RESTORE FACTORY DEFAULT SETTINGS
WARNING: Restoring the Factory Default Settings will delete all configuration information on the
phone.
Please backup or print all the settings before you restore to the factory default settings. Grandstream
is not responsible for restoring lost parameters and cannot connect your device to your VoIP service
provider.
There are two methods to restore the GXV3174 to the factory default settings.
RESTORE TO FACTORY DEFAULT SETTINGS VIA LCD MENU
The steps to restore the phone to factory default settings through the LCD menu are as follows:
Step 1: Select MENU to access the phone menu and select System Settings.
Step 2: Select Maintenance and navigate to Upgrade page.
Step 3: Select the Factory Reset option.
Step 4: Press “OK”. The phone will reboot and perform a factory reset.
After factory reset, users will need to do calibration before the phone’s main screen show up.
RESTORE TO FACTORY DEFAULT SETTINGS VIA THE WEB INTERFACE
Step 1: Login to the system configuration page through a web browser and select “Maintenance”.
From the menu on the left, select “Upgrade”.
Step 2: At the bottom of the “Upgrade” page, click on the “Reset” button for Factory reset after
selecting the degree of factory reset (Full Reset/User Data Reset/VoIP Data Reset).
Step 3: Click on OK to restore the phone to factory settings.
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EXPERIENCING THE GXV3174 MULTIMEDIA PHONE
Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on
firmware releases, additional features, FAQs, documentation and news on new products.
We encourage you to browse our product related documentation, FAQs and User and Developer
Forum for answers to your general questions. If you have purchased our products through a
Grandstream Certified Partner or Reseller, please contact them directly for immediate support.
Our technical support staff is trained and ready to answer all of your questions. Contact a
technical support member or submit a trouble ticket online to receive in-depth support.
Thank you again for purchasing Grandstream IP Multimedia phone, it is sure to bring
convenience and color to both your business and personal life.
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FCC Certification Mark
Warning
This device complies with Part 15 FCC specifications, and operation
complies with the following conditions :(1) The device may not cause
harmful interference, and (2) The device must tolerate any interference,
including interference could lead to misuse;
Any change on equipment by users without the permission will result in
the losing the right to use the equipment;
For a Class B digital device or peripheral, the instructions furnished the
user shall include the following or similar statement, placed in a prominent
location in the text of the manual:
Note: This equipment has been tested and found to comply with the limits
For a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
The user is cautioned that changes or modifications not expressly
approved by the party responsible for compliance could void the
user's authority to operate the equipment.
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Source Exif Data:
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