Grandstream Networks GXV3662-FHD IP Camera User Manual

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Document ID	1835671
Application ID	rjF9Pg2jE2Lx0PVJ/k4b2g==
Document Description	Users Manual
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Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	247.18kB (3089804 bits)
Date Submitted	2012-11-12 00:00:00
Date Available	2012-11-12 00:00:00
Creation Date	2012-10-29 10:02:31
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Grandstream Networks, Inc.
GXV3662_FHD User Manual
GXV3662_FHD IP Camera
Safety Instructions
These instructions are intended to assist users with the operation of the GXV3662_FHD and
also to instruct on how to avoid dangerous situations or damage to the device.
Warnings: Serious injury or death may be caused if any of the warnings below are neglected.
Cautions: Injury or damage to the equipment may occur if any of the following caution
messages are neglected.
Warnings Follow these safeguards to prevent
serious injury or death.
Cautions Follow these precautions to
prevent potential injury or material
damage.
Warnings:
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power
Source with DC 12V according to the IEC60950-1 standard. Please refer to the technical
specifications for more details.
Do not use a third-party power adapter or power cord
When the device is installed on the wall or ceiling, make sure that it is firmly attached.
Notice：
Make sure that the power supply voltage is correct before using the camera.
Do not drop the device or expose it to physical shock.
Do not expose the device to temperatures outside the range of -30 oC to +50oC PSU and PoE
mode when the device is in operation.
Do not expose the device to high electromagnetism radiation.
To avoid heat accumulation, make sure that your operating environment has proper
ventilation.
Do not attempt to open, disassemble, or modify the device
A few parts (e.g. electrolytic capacitor) of the equipment shall be replaced regularly according
to their average life time. The average life time varies from the differences between operating
environments and usage history. Regular maintenance checks are recommended for all
users. Please contact your dealer for more details.
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GXV3662_FHD IP Camera
Note：
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause
undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
—Consult the dealer or an experienced radio/TV technician for help.
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GXV3662_FHD IP Camera
Contents
Welcome .........................................................................................................................................................5
Package Contents............................................................................................................................................6
Product Overview ...........................................................................................................................................7
GXV3662_FHD Top View .....................................................................................................................7
GXV3662_FHD Side View ....................................................................................................................7
GXV3662_FHD Bottom View................................................................................................................7
GXV3662_FHD Inside connections .......................................................................................................8
GXV3662_FHD Sample Connection Diagram.....................................................................................10
GXV3662_FHD Key Features..............................................................................................................10
GXV3662_FHD Lens Specification .....................................................................................................11
Minimum Recommended System Requirement ...................................................................................12
Connect your GXV3662_FHD .............................................................................................................12
Configuring the GXV3662_FHD via Web Browser .....................................................................................13
Access the GXV3662_FHD Web Configuration Menu ........................................................................13
Connect the Camera to a DHCP server. ................................................................................................13
Connect to the Camera Using a Static IP. .............................................................................................14
GXV3662_FHD Home Web Page ........................................................................................................15
GXV3662_FHD System Time and Name Page....................................................................................16
GXV-3662_FHD Video & Audio Page.................................................................................................17
GXV3662_FHD Networking Page – Assigning an IP to the GXV3662_FHD .................................19
GXV3601 DDNS Page .........................................................................................................................20
GXV3662_FHD SIP Page ....................................................................................................................21
GXV3662_FHD Status Page ................................................................................................................23
GXV3662_FHD User Management Page.............................................................................................24
GXV3662_FHD Maintenance Page......................................................................................................24
GXV3662_FHD SMTP Page................................................................................................................25
GXV3662_FHD FTP Page ...................................................................................................................26
GXV3662_FHD Alarm Event...............................................................................................................26
GXV3662_FHD Motion Detection Page..............................................................................................29
Configure Motion Detection & Alarm Actions.....................................................................................30
GXV3662_FHD System Log................................................................................................................31
FAQ...............................................................................................................................................................32
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GXV3662_FHD IP Camera
Welcome
The GXV3662_FHD is a next generation IP camera for remote monitoring and surveillance
over your LAN or internet.
The GXV3662_FHD combines best in class IP video technology and SIP protocols for a
robust IP surveillance solution. The product features H.264 video streams with up to 30
frames per second at 720p resolution, delivering rich image clarity at rapid transmission rates.
Integrated SIP can pass alarms to the PSTN, mobile phones, SIP IP phones, SIP
videophones and enables 2-way VoIP communication.
The GXV3662_FHD ensures ease of use, integration and deployment with a multilingual
graphical user interface. The GXV3662_FHD can be quickly installed and connected to your
network and accessed from anywhere over the internet. Grandstream’s flexible video
management software enables users to monitor multiple environments in one easy to use
application. The intuitive web interface lets users easily access, manage, view and record live
video streams from the device.
The GXV3662_FHD is a powerful solution for small to medium sized offices, homes and
storage facilities looking to safeguard their valuables.
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GXV3662_FHD IP Camera
Package Contents
Items in the package:
•
•
•
•
•
•
GXV3662_FHD IP Camera
12V DC power Adapter attached to terminal block
8-pin terminal block connector – 8-pin connector block for connecting external devices,
such as infrared detector, smoke detector, emergency lights, etc., to Alarm IN and
Alarm OUT. You can also connect microphones and powered speakers through the
audio in and audio out ports.
Quick installation guide
Alignment sticker
Tool set containing a hex key, 3 plastic anchors and 3 screws
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GXV3662_FHD IP Camera
Product Overview
GXV3662_FHD Top View
GXV3662_FHD Side View
GXV3662_FHD Bottom View
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GXV3662_FHD IP Camera
GXV3662_FHD Inside connections
Indicators and Connectors inside the camera
Internal temperature
regulator
SD card slot
Reset
It adjusts the temperature to ensure the camera works
normal under different weather.
SD card slot.
Press the Reset button for 6 seconds to perform a
factory reset.
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GXV3662_FHD IP Camera
Alarm/Audio
NOTE: GXV3662_FHD does not support zoom
Type
AUDIO
Port
GND
Description
Audio Output
OUT
IN+
Audio Input
ININ+
ALARM
Alarm Input
INO+
Alarm Output
O5
Network
Power
10/100 Switch LAN port for connecting to Ethernet. The
indicator will be steady for connection and flashing for
network activity.
Type
Lens
12V
Description
12 V DC input
GND
Ground
For adjusting the lens, unscrew the housing and adjust
the lens vertically/horizontally. Screw the housing back
when adjustment is done.
Note: Loosening the screws on both sides of axle might
be necessary for adjusting the lens vertically.
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GXV3662_FHD IP Camera
GXV3662_FHD Sample Connection Diagram
GXV3662_FHD Key Features
The table below lists the key features the GXV3662_FHD Supports.
Features
GXV3662_FHD
Image Sensor
1/3”, 3 Megapixel CMOS, 2048H x 1536V, day and night mode,
exceptionally low noise levels and low light sensitivity. Shutter time: 1/30 to
1/1000 seconds
Lens Type
1/3”, 3.3-12mm, F1.6-F3.2 (F1.4-F2.9), DC-Iris, Manual focus: 50cm - ∞,
H: 89.8°‐ 23.9°, V: 63.6°‐ 17.9°
YES, CDS Sensor, mechanical IR Cut filter
Day & Night
Minimum
Illumination
0.05 lux
Responsitivity
Max
Frame
Rate
Pixel Dynamic
Range
Supported
Video
Resolutions
Video Bit Rate
Audio Input
Audio Output
Alarm Input
6.0V/lux-sec (550nm)
1080p @ 30fps
Wide Dynamic Range of 120dB with SNRMAX 44dB
30fps for 2048x1536, 1280x960, 1280x720, 1024x768, 800x592, 800x480,
640x480, 640x368, 480x368, 480x272, 320x240, 320x176, 256x192 and
256x144 all at 30 fps
64 Kbps – 8 Mbps, multi rate for preview and recording
LINE-IN
LINE-OUT
VIN≤45V, IIN≤35mA
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GXV3662_FHD IP Camera
Alarm Output
Audio
Compression
Serial Ports
IRIS Control
Embedded
Analytics
Pre-/post-alarm
Buffer
Snapshots
Multi-streamingrate for Preview
& Recording
Security
Network Port
Network
Protocol
Power
over
Ethernet (PoE)
Peripheral Ports
SIP/VoIP
Support
Dimensions (D
x H)
Weight
Temperature /
Humidity
Power Adapter
Casing
Compliance
125VAC/0.5A, 30VDC/2A, Normal Open
G.711a/u
N/A
DC-IRIS
Motion detection (up to 16 target areas), video loss
(pending)
24MB
Triggered upon events, send via email/FTP
Yes
Video watermark (pending), HTTPS, admin/anonymous
10M/100M auto-sensing, RJ45
TCP/UDP/IP, RTP/RTCP, RTSP, DHCP, DDNS, HTTP,
HTTPS, SMTP, FTP, NTP
IEEE 802.3af default class
Internal SDHC 2.0 socket
Yes
153mm x 115mm
1.19kg
-30C - +50C (-22F- +122F) for DC and PoE, With heater &
fan
Humidity 10-90% RH(non-condensing)
Output: 12VDC/1A; Input: 100–240VAC, 50–60Hz
Vandal proof and weatherproof with IP66 standard
FCC, CE, C-tick, IP66
GXV3662_FHD Lens Specification
Parameters
GXV3662_FHD
Lens Format
1/3”
Image Sensor
1/3” CMOS
Focal Length
3.3mm – 12mm
Aperture Ratio
F1.6 – F3.2
View Angle
D:125.7°- 29.9°
H: 89.8°-23.9°
V: 63.6°-17.9°
IRIS
DC AUTO
Minimum Object
Distance
50 cm
IR CUT Filter
Yes
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Minimum Recommended System Requirement
•
•
•
•
Windows 2000 Server Professional, Windows XP, Windows Vista.
CPU: Intel Pentium 4 or higher, 2 GHz.
RAM: 1 GB (4 GB recommended for larger systems).
Support for DirectX 8.0 and above.
Connect your GXV3662_FHD
Using the Power adapter as power supply
•
•
•
•
Connect an RJ-45 cable to the NETWORK port of the GXV3662_FHD.
Connect the other end of the RJ-45 cable to your network or PC.
Connect the power supply to the DC 12V connector block inside the GXV3662_FHD.
Connect the other end of the power supply to a wall outlet. The POWER LED will turn
solid green.
Using PoE as power supply:
•
•
Connect an RJ-45 to the NETWORK port of the GXV3662_FHD.
Connect the other end of the RJ-45 cable to a PoE switch. The POWER indicator will
turn solid green.
NOTE: If you are going to connect the device to a hub/switch/router, please use a
straight-through cable. A crossover cable should be used if you are going to connect the
device directly to a PC.
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GXV3662_FHD IP Camera
Configuring the GXV3662_FHD via Web Browser
The GXV3662_FHD’s embedded Web server responds to HTTP/HTTPS GET/POST
requests. Embedded HTML pages allow you to configure your IP camera through Microsoft
Internet Explorer.
Access the GXV3662_FHD Web Configuration Menu
Connect the Camera to a DHCP server.
1. Navigate your browser to:
http://www.grandstream.com/support/gxv_series_surveillance/general/resources/gs_
search.zip
2. Run the Grandstream GS_Search tool, that you just downloaded.
3. Click on the
button in order to begin device detection
4. The detected devices will appear in the Output field
5. Start Internet Explorer ® on your computer.
6. Enter device IP in the address bar of the browser.
7. Enter the administrator user name and password to access the Web Configuration
Interface
8. The default user name and password are both set to admin.
9. IE will indicate that “This website wants to install the following add-on:
‘GSViewerX.cab’ from ‘Grandstream Networks Inc’.” Install this add-on by following
the instructions in IE.
10. You will see the home page.
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GXV3662_FHD IP Camera
Connect to the Camera Using a Static IP.
If the camera does not get a response from the DHCP server after 3 minutes, it can be
accessed by the default IP 192.168.1.168.
1. Connect your PC to the same network as the GXV3662_FHD.
2. Configure the IP address of your PC to: 192.168.1.XXX (1 Networking.
Synchronize with Local Computer - sets the time from the clock on your computer.
Set the Time Manually - this option allows you to manually set the time and date.
OSD Date Format - set the format of the
date on OSD
Device Name Setting -This
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field lets you configure the name of the GXV3662_FHD, which helps GSurf and GS_NVR to
indentify the device when using GS_Search to search all the Grandstream network cameras
or digital video cameras in the same subnet.
GXV-3662_FHD CMOS Settings Page
Flip – Enable this option to flip the image 180 degrees
Iris Setting – Select from either automatic, where the iris would open or close depending on
the environment conditions, or set it to manual where the user can select from having it open
100/80/60/40/20 percent
Shutter Speed – Select from either automatic shutter speed depending on the environment
conditions, or select one of the available shutter speeds from 1/30 to 1/1000th of a second.
IR CUT Setting – Select from either manual or automatic. If the user selects manual then
select from either daytime mode or night mode. If the user selects automatic, then select a
sensitivity value from 1 to 5 that adjusts the best to the environment conditions.
Color Mode – Select from either color, black and white or automatic
GXV-3662_FHD Video & Audio Page
On Screen Display (OSD) Settings
OSD Time/ Text – The time stamp and channel name displayed on the screen.
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GXV3662_FHD IP Camera
Video Settings
Preferred Video Codec – The GXV3662_FHD supports the H.264 video codec.
Resolution – The higher the resolution is, the better the video quality is, and higher
bandwidth is required.
Low -----------------------Æ High Resolution
QCIF
CIF
2CIF
720p
Bit Rate – The number of bits that are
conveyed or processed per unit of time.
Maximum Frame Rate – The video frame
rate is adjustable based on network
conditions. Increasing the frame rate will
increase the amount of data significantly
therefore consuming more bandwidth. Video
will be impaired due to packet loss when
there is insufficient bandwidth.
Bit Rate Control – Variable Bit rate (VBR)
and Constant Bit Rate (CBR).
Variable Bit Rate - If VBR is selected, the codec varies the amount of output data per time
segment. VBR produces a better quality-to-space ratio. The bits available are used to enable
more flexibly and encode sound or video data more accurately, with fewer bits used in less
demanding passages and more bits used in difficult-to-encode passages.
Constant Bit Rate - If CBR is selected, the codec’s output data is constant regardless of the
input data. The output bit rate is defined in “Bit rate”. CBR is useful for streaming multimedia
content on limited capacity channels. It is easier to calculate required bandwidth as well as
the required storage space using CBR.
Image Quality – If ‘Bit Rate Control’ is set to “VBR”, “Image quality” needs to be configured.
The better the video quality is, the higher the bit rate will be.
I-frame Interval – While streaming video over a network, compression technologies are used
to show the incremental difference between each frame. I-frames are used to help keep the
video looking normal. When intervals are shorter, the video quality is higher but uses more
bandwidth.
NOTE: The users might need to configure the Primary Stream and Secondary Stream
properly. Sometimes, the user might like to watch the live video stream from the web GUI in
low resolution mode while recording a copy via GSurf/GS_NVR in high resolution due to the
limitation of internet bandwidth. In this case, for example, primary stream can be configured
to have better resolution, and then the users can use primary stream to record while watching
secondary video streams.
Audio Settings
Preferred Audio Codec – The GXV3662_FHD supports up to 2 different Vocoder types,
a-law (PCMA) and u-law (PCMU). The audio can also be turned off by switching the setting to
“Disabled”
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GXV3662_FHD IP Camera
Microphone Volume: The user can adjust the volume gain of the microphone on a range
from 1 to 5
Speaker Volume: The user can adjust the speaker volume on a range from 0 to 31
Power Frequency - this setting should match the power frequency used in the country to
avoid flickering in the image. Users can select between 50Hz indoor, 60Hz indoor and
outdoor.
GXV3662_FHD Networking Page – Assigning an IP to the GXV3662_FHD
The GXV3662_FHD supports IP version 4. The IP address can be set automatically via
DHCP, or a static IP address can be set manually. To make the GXV3662_FHD work properly,
the user needs to set the DNS configuration properly. For security purposes, the user can
also assign the GXV3662_FHD an HTTP Port other than 80.
IP Address Configuration
The GXV3662_FHD operates in two modes:
Dynamically Assigned via DHCP
– all the field values for the Static IP
mode are not used. The
GXV3662_FHD acquires its IP
address from the first DHCP server
it discovers on its LAN.
Statically Configured as –
configure all of the following fields:
IP address, Subnet Mask, Default
Gateway IP address. These fields
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GXV3662_FHD IP Camera
are set to zero by default. Static IP addresses are recommended for the GXV3662_FHD
DNS Configuration
There are two methods of DNS
configuration on the GXV3662_FHD:
1. The GXV3662_FHD can obtain the
DNS server automatically
2. Users can configure their own
preferred DNS server
HTTP Port
The GXV3662_FHD supports user
configured http ports. If the HTTP port is
changed, the port number is needed to
access the web GUI, for instance: http://192.168.1.168:8080.
NOTE: If the HTTP Port is 80, when you add this device to GSurf or GS_NVR, the RTSP
port is 554. If the HTTP Port is changed, when you add this device to GSurf or GS_NVR,
please make sure the RTSP port number equals HTTP Port plus 2000.
GXV3601 DDNS Page
Dynamic DNS provides devices that have a variable, often changing IP address with a well
known hostname resolvable by network applications through standard DNS queries.
Set up DDNS
1. Apply for a domain name
from your service provider.
2. Login to the web
configuration page, click
Basic Settings > DDNS.
3. Enter the required
information
DDNS Active – If you
want to use DDNS, please
set this field to “Enabled” .
DDNS ISP Type – Select
your DDNS ISP Type.
Self-Define DDNS Address – Self-define the DDNS server instead of using DDNS
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ISP Type.
Site Name – The DDNS name for your device.
DDNS Account/ DDNS Password – The account and password from the DDNS
Provider.
STUN Server – If the device is behind a router, a STUN server is needed to help
penetrate the NAT.
4. Click Save to save the changes. You might need to reboot the device to apply all the
changes.
GXV3662_FHD SIP Page
The GXV3662_FHD has the ability to receive phone calls and make phone calls when an
alarm event is triggered through motion detection or alarm input. Register the
GXV3662_FHD to a SIP server to enable the device to make and receive phone calls. To
make outgoing phone calls, the user needs to configure the Phone List properly.
Register the GXV3662_FHD to a SIP Server
1.
2.
3.
4.
From the GXV3662_FHD home page, click on Basic Settings > SIP.
Go to SIP Settings Tab.
General Phone Settings.
Registered – The field shows the registration
status of the account with the SIP server.
Unregister On Reboot – If it’s checked, the SIP user’s registration information will be
cleared from the server when the phone reboots.
Enter the required information.
Account Name – The field
configures the SIP account
name.
SIP Server – The SIP Server’s IP
address or Domain name
provided by your service
provider.
Outbound Proxy – The IP
address or Domain name of the
Outbound Proxy, Media Gateway,
or Session Border Controller.
Used for firewall or NAT
penetration in different network
environments. If the system detects a symmetric NAT, STUN will not work. ONLY
outbound proxies can provide a solution for a symmetric NAT.
SIP User ID – User account information provided by your service provider (ITSP); this is
either an actual phone number or extension or is formatted like one.
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GXV3662_FHD IP Camera
5.
Authenticate ID – The SIP service subscriber’s Authenticate ID used for authentication.
It can be identical to or different from the SIP User ID.
Authenticate Password – The SIP service subscriber’s account password for the GXV
to register to the SIP server of the ITSP.
STUN Server – If the device is behind a router, a STUN server is needed to help
penetrate the NAT.
Stream – Choose between Primary and Secondary stream resolutions.
Preferred Vocoder – Choose between different Vocoder (codec) type.
Registration Expiration – This parameter allows users to specify the time frequency (in
minutes) in which the GXV refreshes its registration with the specified registrar. The
default interval is 60 minutes.
Local SIP Port – This parameter defines the local SIP port used to listen and transmit.
The default value is 5060.
Local RTP Port – This parameter defines the local RTP-RTCP port pair that is used to
listen and transmit. The default value is 5004.
Click Save to save all the changes. You need to restart the device to apply all changes.
Configure the Phone List Page
To make sure the GXV3662_FHD can make phone calls to the number you preferred when
the alarm is triggered, you need to add a number to the phone list.
Steps to add phone number:
1. From the GXV3662_FHD home page, click Basic Settings > SIP.
2. Go to Phone List Tab.
3. Enter the Phone number and name, click Add a Number to save all the changes.
4. Numbers added to the system will be listed in this page.
Available phone numbers
NOTE: With current firmware, only the first phone number in the list will be called when an
alarm is triggered.
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GXV3662_FHD IP Camera
GXV3662_FHD Status Page
System Statistics
System Statistics lists hardware and software information, for example, the part number, the
software version, about the GXV3662_FHD.
Hardware Version – This field contains the product’s hardware information.
Part Number – This field contains the product part number information.
Bootloader Version – Bootloader code version number.
Core Version – Core code version number.
Base Version – Base code version number.
Firmware Version – Firmware code version number.
System Up Time Since – This field shows the system up time since the last reboot.
Network Status
MAC Address – The device ID, in HEXADECIMAL format.
LAN IP Address – This field shows the LAN IP address of the GXV3662_FHD.
LAN Subnet Mask – This field shows the LAN subnet mask of the GXV3662_FHD.
LAN Default Gateway – This field shows the LAN default gateway of the GXV3662_FHD.
DDNS Status – This field shows the status of DDNS.
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GXV3662_FHD IP Camera
Camera Type
This section shows the Lens information of GXV3662_FHD. The Lens type information
contains the brand name, the size of image sensor, the resolution and so on.
GXV3662_FHD User Management Page
All current users will be listed in the User List section of this page. You can also add and
remove users here.
Existing User Name –The field
lists all of the current users. You
can insert or remove users from
the list by click on the Add or
Update or Delete button.
User Name / Password – The
user name and password
required to login.
Privilege – The privilege for the user to access the configuration page.
Allow Anonymous Login – If ‘Allow Anonymous Login’ is set to Yes, no user name and
password are required to login to the GXV3662_FHD web configuration pages.
If you login anonymously, you will not be able to change any settings.
GXV3662_FHD Maintenance Page
Server Maintenance
Restart – Click this button to restart the GXV3662_FHD.
Restore – Click this button to perform a
partial factory reset (The IP address will
not be cleared).
Firmware Upgrade and Provisioning Items
Upgrade via – This field lets you
choose the firmware upgrade
method. The GXV3662_FHD
supports HTTP, HTTPS and TFTP.
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GXV3662_FHD IP Camera
Firmware Server Path – The IP address or domain name of the firmware server (the location
of the firmware files).
Automatic Upgrade Interval – Enter the frequency (in minutes) in which the
HTTP/HTTPS/TFTP server will be checked for new firmware upgrades or configuration
changes.
Automatic Upgrade – The default setting is “No.” Choose “Yes” to enable automatic
HTTP/HTTPS/TFTP upgrade. When set to “No”, the IP Camera will only perform a
HTTP/HTTPS/TFTP upgrade and perform a configuration check once during the boot
process.
Performing a firmware upgrade:
1. Download the firmware package from http://www.grandstream.com/firmware.html.
2. Unzip the firmware package and copy the files to the firmware upgrade server
directory.
Upgrades are supported via TFTP, HTTP and HTTPS.
3. Log in to the Maintenance page of the GXV3662_FHD. Select the server type from
the dropdown list under the “Upgrade Via” field. Enter your server’s root directory in
the “Firmware Server Path” field.
4. Reboot the GXV3662_FHD to begin the firmware upgrade process.
GXV3662_FHD SMTP Page
The SMTP server is used to send out emails when an alarm event or motion detection is
triggered. The SMTP settings must be configured to make sure the alarm email is sent out
properly.
SMTP Server Settings
Enable SMTP – Checked to enable SMTP
SMTP Server – The IP or hostname of the
SMTP server, for example,
smtp.gmail.com.
SMTP Server Port – The port of the
SMTP server. The GXV3662_FHD
supports port 25 and SSL port 465, which
is for SMTP with an encrypted connection.
From E-Mail Address – The email
address that sends out the alarm email(s).
To E-Mail Address – The email
addresses that the alarm email(s) will be
sent to. You can have up to 3 emails
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GXV3662_FHD IP Camera
configured.
User Name/ Password – The user name and password required to log in to your SMTP
server, for example, 123@gmail.com/123.
SSL – Checked if the SMTP server requires a secure connection.
Test Email Account Settings – Click the Test button to send a test email from the From
E-Mail to the To E-Mail to make sure that SMTP is configured properly. If the receiver can get
the test email, then the SMTP settings are ready to go.
GXV3662_FHD FTP Page
The FTP server is used to store video files if you configure the GXV3662_FHD to record
video and upload it to the FTP server when an alarm event or motion detection is triggered.
FTP Settings
Enable FTP – The default setting is “No,” if you want the GXV3662_FHD to upload the
recorded video to the FTP server when an alarm is triggered, set this field to “Yes.”
FTP Server – The IP address or hostname
of the SMTP server, ie. ftp.myserver.com.
FTP Server Port – The port that your FTP
server is using.
User Name / Password – The user name
and password required to log into your
FTP server
Path – The directory in the FTP server
where recorded video will be uploaded.
Test FTP Account Settings – Click the
Test button to upload a sample file to make
sure that FTP is properly configured.
GXV3662_FHD Alarm Event
The GXV3662_FHD supports alarm inputs, for example, infrared detector, smoke detector
and so on.
Follow the steps to make Alarm Input work:
1. Connect the alarm input equipment to the GXV3662_FHD.
2. Set up the alarm event time schedule.
3. Configure the alarm actions which you would like the GXV3662_FHD to take when
the alarm is triggered.
How Alarm Input and Alarm Output Work
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Alarm-in is the alarm input port; users are able to connect sensors such as infrared sensor
(PIR), smoke sensor or light sensor to it. The detectable signal voltage range for alarm-in is
from 1.8V to 15 V NOTE: Please do not connect a device that has a signal voltage that is
higher than 15V, this will damage the IP camera.
Internally, the Alarm-out uses relays as a switch (30VAC/2A); users can connect devices such
as an alarm siren, alert lights or electric strike to this port. Under normal circumstances, the
circuit is open. When there is an alarm event, the GXV3662_FHD will close the circuit to
trigger the alarm.
Connect Alarm Input Equipment to the GXV3662_FHD
Here are two sample connection diagrams. Connect the alarm equipment to the
GXV3662_FHD by following the diagram below.
Set up Alarm Actions
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An alarm action is what the GXV3662_FHD is going to do when an alarm is triggered during
the defined time period – the time schedule. The GXV3662_FHD allows multiple alarm
actions.
Record Video – If this option is
selected, the GXV3601 will record the
video when an alarm is triggered. You
can enter the length of the video
recording (in seconds). You can also
choose the storage method for video
files: SD card, USB Flash drive, or USB hard drive.
Voice Alarm to SIP Phone – If this option is selected, the GXV3601 will make calls to the
number listed in the Phone List page using the configured SIP account when an alarm is
triggered. To use this function, the settings in SIP page must be configured properly.
Alarm Output – If this option is selected, the alarm will output via the configured
method/equipment when it is triggered.
Upload to Alarm Center – This option is an integrated feature with GSurf. If this option is
checked, the GXV3601 will report the alarm event to GSurf.
Record Video and Upload to FTP server – If this option is selected, the GXV3601will record
the video and upload it to the FTP server when an alarm is triggered. You must check Record
Video and configure the FTP page properly to use this feature.
Email JPEG and Store it to USB drive or SD card – If this option is selected, the GXV3601
will capture the image and store it to connected live storage device when an alarm is
triggered.
Set up Alarm Event Time Schedule
This section allows you to configure the time during which the GXV3662_FHD will monitor the
Alarm Input. The GXV3662_FHD not only can monitor your settings but also can take actions
when the alarm is triggered.
Dropdown
date
list
for
Available
schedules
time
To add a schedule, select the date from the dropdown list, Start Time and End time and
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GXV3662_FHD IP Camera
Click Add to add a new time schedule.
To delete a schedule, check the schedule you would like to remove and click Delete.
How to connect an Alarm Output Equipment to GXV3662_FHD
Here is a sample connection diagram. Connect the alarm output equipment to the
GXV3662_FHD by following the diagram below.
GXV3662_FHD Motion Detection Page
The GXV3601 supports Motion Detection. To utilize this feature, please follow the steps
below:
1. Setup the motion detection monitored area.
2. Configure the motion detection time schedule.
3. Configure alarm action properly.
Setup Motion Detection Monitored Area
Enable Motion Detection – If this option is selected, motion detection will be enabled. If
something/somebody moves in the motion detection region, an alarm will be triggered.
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GXV3662_FHD IP Camera
Show Motion Detection Regions – If
this option is selected, the motion
detection regions will be displayed on
the screen with a white border.
The white border for Motion
Detection Regions
NOTE: If Upload to Alarm
center is checked for Alarm
Actions, the white border will
flash red when a motion
detection alarm is triggered.
To Edit a Monitored Area
1. In the Select a Region dropdown list, select
the region ID.
2. Click Edit.
3. Click on the video, drag and draw you
preferred area.
4. Set the Sensitivity. Click the Save button to
save the sensitivity.
NOTE: The Sensitivity value varies from 0 to
100. The larger the value is, the higher the
sensitivity.
5. Click Save to save the settings.
Button to save sensitivity
only
To Remove a Monitored Area
1. In the Select a Region dropdown list, select the region you would like to remove.
2. Click Remove.
3. Click Save to save the changes.
Configure Motion Detection & Alarm Actions
An alarm action is what the GXV3662_FHD is going to do when an alarm is triggered during
the defined time period – the time
schedule. The GXV3662_FHD allows
multiple alarm actions.
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GXV3662_FHD IP Camera
Configure Motion Detection Time Schedule
This section allows you to configure the time during which the GXV3662_FHD will monitor the
motion detection. The GXV3662_FHD not only can monitor your settings but also can take
actions when the alarm is triggered.
Monitored
region
Dropdown
date
list
for
Available
schedules
time
GXV3662_FHD System Log
This page is used to set up the system log server path and system log level. Once they are
correctly configured, the device will send out system log messages to the system log server,
which will help perform troubleshooting.
Syslog Server – The IP address or URL
of System log server.
Syslog Level – Select the device to
report the log level. Default is None. The
level is one of Debug, Info, Warning or
Error.
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GXV3662_FHD IP Camera
GXV3662_FHD Live Storage
This page displays detailed information of the live storage devices connected to the
GXV3662_FHD such as video and image files. You can view, download or delete the stored
files.
Storage Information – This section displays the type, capacity, used space, free space and
usage percentage of the
connected SD card.
JPEG List – This
section displays the
name, source storage
and size of the image
files on the connected
storage devices. You
can view, download or delete the stored files.
Video List – This section displays the name, source storage and size of the video files on the
connected storage
devices. You can view,
download or delete the
stored files.
IP VIDEO SURVEILLANCE
FAQ
1. What is the default IP address of the GXV-3662_FHD?
The default IP configuration is DHCP.
2. Why can I not view the live video stream in Microsoft Internet Explorer?
Please check whether the IE add-on is installed correctly.
Once you log into the GXV 3662_FHD web interface, Internet Explorer will indicate that “This
website wants to install to following add-on: ‘GSViewer. cab’ from Grandstream Networks,
Inc.”. Please install this add-on when prompted by IE.
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GXV3662_FHD IP Camera
3. How do you manually uninstall the Grandstream video viewer add-on for IE?
Please follow these steps to uninstall the add-on:
1. Delete the GSViewerX Control from C:\WINDOWS\Downloaded Program Files directory
2. Delete GSNetClient.dll, GS_Replay.exe, GSViewerX.ocx, hi_h264dec_w.dll,
lik_VoiceEngine_dll.dll and GSViewerX.inf from C:\WINDOWS\system32
4. Why can’t I access the GXV-3662_FHD web configuration interface?
Q 1: Is your internet service down?
A 1: Connect a PC to the internet to test the connection.
Q 2: Are the PC and the device in different subnets?
A 2: Check the subnet mask and default gateway of the device and PC.
Q 3: Is there a conflict with another IP address?
A 3: Try to change the IP address of the device.
Q 4: Has the HTTP port been changed?
A 4: Contact the administrator of the device for more information.
5. The GXV-3662_FHD web configuration page is not displayed correctly in Internet
Explorer 8?
In IE8, Compatibility View might need to be enabled for the GXV-3662_FHD web
configuration page to load properly. To enable compatibility view, open IE8, click Tools,
Compatibility View Setting, and add the GXV-3662_FHD web configuration pages to the
Compatibility View.
6. Why does IE indicate to install Grandstream Video Viewer add-on after a firmware
upgrade? The add-on was properly installed before the firmware upgrade process.
New firmware will often upgrade the add-on as well. To watch the live video stream, you must
install the newest version of the add-on.
7. How do you watch secondary video stream?
Login to the home page of the GXV-3662_FHD web GUI, click Play to watch the video stream.
To watch a secondary video stream, right click on the video, and select Secondary Stream on
the pop-up menu. Try reinstalling the Grandstream Viewer add-on for IE if you cannot see the
video stream.
8. Why is audio missing from the recorded video when an alarm is triggered?
Please double check whether the device has an audio input connected.
GXV3662_FHD has a MIC IN port for an audio input.
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9. What is DDNS? Is it important for IP surveillance product to have DDNS support?
DDNS is an acronym for Dynamic Domain Name Service. It is important to choose an IP
network camera that has DDNS support for dynamic IP addresses.
Chances are that the network has a dynamic IP address (which changes with every log on). A
DDNS service makes sure that the camera’s IP address always matches up to the current
server address. DDNS also allows for a website to be linked to the IP camera that is
constantly updated with the correct information and has a reliable feed.
10. Why is Windows Media Player unable to play the recorded videos files?
The GXV-3662_FHD uses the H.264 video codec. Windows Media Player may lack the
proper H.264 decoder to play the recorded video. Please download the Microsoft FFDShow
H.264 decoder from http://sourceforge.net/projects/ffdshow-tryout/ and install it.
11. Alarm Triggered Events do not work in GSurf.
Please double check the Alarm Action on your GXV-3662_FHD. Login to the web GUI of the
GXV3662_FHD, go to the Motion Detection or Alarm Events page, and make sure option
Upload to Alarm Center is checked.
12. It is recommended that you save your video files in different directories when
using GSurf and GS_NVR.
GSurf and GS_NVR are different programs that have the ability to delete recorded video files.
It is better to save video files in different directories when using GSurf and GS_NVR in the
event that they automatically delete files that you might want to keep.
13. How can I use a cell phone to watch the GXV3662_FHD video stream?
You must set the video resolution to QCIF to watch the GXV3662_FHD video stream from a
cell phone. Make sure to set the bit rate to 64kbps to ensure the best video quality.
14. Why doesn’t the IP address of the device reset when I click the “Restore” button on
the Maintenance page?
The GXV3662_FHD could be installed in areas that are not easy to access. For example, it
could be installed on the roof of a building or the ceiling of an office. This makes it difficult to
reinstall the device, therefore the “Restore” function will not clear the IP address. Press the
RESET button on the device for at least 6 seconds until you hear a beep to perform a factory
reset of all parameters (including the IP address).
15. Why can’t the live video stream be viewed using a mobile phone or GSurf after
changing the HTTP Port of the device?
Make sure that the RTSP port of the device is set to 2000 plus the HTTP Port number. For
example, if the HTTP port is 88, then the RTSP port of the device that you configured on
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GXV3662_FHD IP Camera
GSurf / mobile phone should be 2088.
16. Some notes on using SD cards
1. The GXV3662_FHD only supports FAT32 formatted SD cards
2. The GXV3662_FHD supports SD and SDHC
3. It takes 10-15 seconds to read SDHC cards with large memory capacities. Please
wait 15 seconds to unplug the SD card after you plug them into the device.
4. If there are many files (ie. 1800 or more image batch files) on the SD card, it can take
up to 5 minutes to read them. Please do not refresh the web interface at this time as
the GXV3662_FHD will restart reading the SD card. Grandstream is currently working
on a fix for this issue.
17. Port forwarding
Two ports must be forwarded on your router to watch video from a GXV3662_FHD that is
located on a private network from a PC in a public network. The web port (HTTP) and the
RTSP port. Please make note that the RTSP port number changes according to the web port.
If the web port is 80, then the RTSP port is 554. If the web port is not 80, then the RTSP port
equals the web port +2000. For example, if the web port is 88, then the RTSP port will be
2088.
18. Tested PC display adapters.
Display Adapter
SiS 650/651/740/661 FX/741/760 Series
Test Result
Works normally
Intel(R) 82945R Express Chipset Family
Works normally
VIA/S3G UniChrome Pro IGP
Works normally
NIVDIA Geforce 7300GS
Works normally
SiS 661FX
Works normally
SiS Mirage Graphics
Works normally
SiS 661 Series
Works normally
Intel(R) G33/G31 Express
Works normally
SiS Mirage3 Graphics
Works normally
SiS 661FX/GX Mirage Graphics
Works normally
S3 Graphics ProSavageDDR(Microsoft Corporation)
Works normally
XGI Velari Z7/Z9/Z9S V1.08.12
There is some delay
when playing videos.
Intel 965 Express Chipset Family
Works normally
ATI Mobility Radeon X1300
Works normally
Intel( R ) G45/G43 Express Chipset
Works normally
Mobile Intel 965 Express Chipset Family
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GXV3662_FHD IP Camera
Mobile Intel(R) 4 Series Express Chipset Family
Works normally
Mobile Intel® 945GM Express Chipset Family
Works normally
Mobile intel® 915GM/GMS, 910GML Express Chipset
Family
Works normally
Intel® G45/G43 Express Chipset
Works normally
ATI Technologies, RAGE XL PCI
This display adapter
cannot display videos.
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