Graphic orporated DLT01 DLTORO User Manual

Graphic Products Incorporated DLTORO

User Manual

1-800-788-5572Local: 503-644-5572www.DuraLabel.comwww.GraphicProducts.comPortable Integrated PrinterUser’s Guide
Standalone CapabilityToro is an independent printing system complete with keyboard, touch screen, software and IndependenceToro’s complete system means there is no longer a need to network into your in-house computer system so there are NO security or interface issues. PortabilityToro weighs in at 13.8 pounds (without supply). Because it does not rely on network support, you can take it to a secondary location, to a remote site, or put it on a cart and take it On The Go AccessoriesToro offers a portable battery module accessory for working remotely. The battery comes The Toro also comes with a 12V car charger for printing on the go.User Manual Copyright InformationNo part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of Graphic Products, Inc.Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of intent to infringe.to change at any time without notice, and should not be construed as a commitment by Graphic Products. Graphic Products assumes no responsibility or liability for any errors or inaccuracies that may appear in this manual.Toro Portable Integrated Printer
Table of Contents1. Warranty Information/FCC Compliance/Safety Instructions .............Pg. 2 Warranty Information FCC Compliance Safety Instructions2. Getting To Know Your Toro ........Pg. 4 Control Panel Supply Feed Light Printer Status Light Supply Status Light Battery Status Light Power Button Keyboard Release Slider I/O Panel Ethernet Print Server Port USB-A, Wireless Mouse Connectivity USB-B DC Power Keyboard Keyboard Release Keyboard Operation Screen Screen Release Screen Interface3. Loading Vinyl and Ribbon Supply . . . . . . . . . . . . . . . . . . . . . . . . Pg. 7 Loading Vinyl Loading Ribbon4. Getting Started .................Pg. 9 Opening Screen DuraSuite Software QLabel-IV Barcode Software Templates Pull-down Menu Programs Pull-down Menu D Drive C Drive My Documents Printer Preferences and Settings Supply Status Contact Information Battery Power Shutdown Power Button Clock Label Writer ..................Pg. 13 Opening a New Document from Template Changing Label Size Text Frames Adding a Text Frame to a Template Changing Size of Text Frame Adding Text in a Frame Formatting Text Inserting and Manipulating Graphics Zoom Adding Special Shapes & Custom Drawings Inverting Text Color Printing a Label Special Applications6. Creating Bar Codes ............Pg. 157. Label Creation with DuraSuite ...Pg. 15 Creating and Modifying Symbols8. Advanced Functions ............Pg. 16 Using the USB Drive Installing Programs Changing the Desktop Wallpaper Password Protection Using an External Monitor Installing an External Pointing Device Recovering Templates Power Saver Mode9. Battery System (Optional) .......Pg. 17 Power Sleep Mode Charge Battery Life Maintenance Battery Charger 12V Car Adaptor10. Cleaning and Maintenance .....Pg. 18 Print Head Cleaning Cutter Cleaning11. Troubleshooting . . . . . . . . . . . . . .Pg. 19 ................Pg. 2113. End User License Agreement ...Pg. 22 Microsoft XP – Embedded Device Other Software -1-
-2-1. Warranty Information/FCC Compliance/Safety InstructionsWarranty InformationThe DuraLabel Toro is warranted to be free from defects in materials or workmanship for a period of one year from the date of purchase. Within this period, Graphic Products, Inc. will, at its sole discretion, repair or replace any components that fail in normal use. Such repairs or replacements will be made at no charge to the purchaser for parts or labor, provided the purchaser shall be responsible for any transportation cost. This warranty does not cover equipment or parts that have been misused, altered, neglected, carelessly handled, used for purpose other than those for which the printer was manufactured, or damages resulting from unauthorized service.NOTE: Repairs have a 90-day warranty. If the unit sent in is still under its original warranty, then the new warranty is 90 days or to the end of the original warranty, depending upon which is longer. The warranties and remedies contained herein are exclusive and in lieu of all other warranties whether expressed, implied or statutory, including any liability arising under any warranty of In no event shall Graphic Products be liable for any incidental, special, indirect or consequential damages, whether resulting from the use, misuse or inability to use the product for any reason, including defect. Some states do not allow the exclusion of incidental or consequential damages, so the above limitation may not apply in all areas.Graphic Products retains the exclusive right within all warranty periods to repair the product, replace the product or offer a full refund of the purchase price, at its sole discretion. Such remedy shall be the purchaser’s sole and exclusive remedy for any breach of warranty.General maintenance and cleaning of the Toro printer is the purchaser’s responsibility and is not covered by the warranty. For further service information, please contact your representative at 1-800-788-5572, or visit www.DuraLabel.com.NOTE: If the Toro needs to be serviced or shipped, the battery and power supply need to be removed. NOTE: User programs cannot be installed on Toro.
-3-FCC Compliance for American Userstwo conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with instructions may cause harmful interference to radio communications. Safety InstructionsPlease review the following safety instructions prior to using the printer:1. The Toro is intended for indoor use only. Keep the printer away from humidity and ultraviolet radiation.2. Before you connect the printer to a power outlet, please check the voltage of the power source.3. When not in use, disconnect the printer from its power source.4. To avoid electrical shock, DO NOT pour any liquid onto the printer or printer parts.5. 6.  be present.7. no matter how slight it seems.8. Toro supply may build a small static charge in static sensitive environments. Do not 
-4-2. Getting To Know Your ToroFind a location to place your Toro printer where it will be convenient and ergonomically comfortable. Choose a location that allows the keyboard and screen to be easily used while still having the capability to load supply. When the top cover is opened, the Toro requires 21" of height clearance for supply loading. Place the Toro with the DuraLabel logo facing toward you. Control PanelThe Toro Control Panel is centered at the top of the printer as it faces you. Supply Feed ButtonThis button feeds loaded supply through the printer. This control can also be used to pause  Printer Status LightWhen the printer status light is green, your Toro is operational. If it is red amber or blinking, open the top cover and make sure the print head is locked into place or check printer error screen. Supply Status LightIf the supply status light is red the supply is low. Make sure you have enough supply to blinking red, your supply has almost run out or there is none loaded.Battery Status LightWhen the battery is fully charged or is not loaded into the Toro, there is no status light illuminated. If the battery is in use, the Battery Status Light will illuminate red when the battery is at 10% of full power. When the red light begins to blink the printer will only operate on battery power, you should consider powering down the printer.NOTE: The Toro battery is an optional accessory. If you did not purchase a battery with your Toro printer, you still may do so. Contact Graphic Products for more information.Supply Feed Power ButtonPrinter Status LightSupply Status LightBattery Status LightKeyboard Release SliderllttBtbbCONTROL PANEL
-5-Power Buttonthe power button a tone will sound and the green light will blink for approximately 30 seconds while the Toro software is booting up. When the light turns solid green your Toro is Toro screen will go dark. If the power light is slowly blinking green Toro is in sleep mode. Press any key a few times to wake up Toro.Keyboard Release SliderThis button releases your Toro keyboard from its locked upright position.I/O PanelThe I/O panel includes the power and data transfer ports for Toro (L to R). Two USB-A ports  One USB-B port which can be used to connect to an external computer. 24-VDC port for external power source. Use only the Toro power brick provided with your printer. An optional Ethernet Print Server Port allows you to connect the Toro printer to an external computer. Check with your IT Department before connecting the Toro to your in-house system. In electrically noisy environments the ethernet port might have degraded performance.To enable Ethernet or an external computer select Programs then System then Preferences. Select the appropriate button. NOTE: When using the Toro as a printer connected to a computer or network, the software will instruct you to close the Toro screen and keyboard. This will disengage the Toro software and allow the printer to serve as an output device for the external network.NOTE: A wireless optical mouse was shipped with your Toro. A USB plug is seated in the base of the mouse. Place the USB plug into one of the USB-A ports on the I/O Panel and place a single AA mouse automatically. For mouse optimization follow the directions under Screen Interface.NOTE: The Toro supports communication through a USB cable no longer than three meters or 9 ½ feet.Ethernet Port USB-A Ports USB-B Port 24-VDC PortAABBDCD
-6-Toro KeyboardKeyboard ReleaseThe Toro keyboard is permanently mounted to the printer housing. It features an 11" QUERTY layout with an embedded calculator function. Open the keyboard by moving the release slider on the control panel and pull the screen down until it seats on your work surface. Above the keyboard on the right, there are three indicator lights that illuminate when “Lock” functions are engaged: 1 = Numbers Lock (Num Lock), A = Upper Case Lock (Caps Lock) and Arrow = Scroll Lock. Keyboard OperationWhen the keyboard is in the up position and the printer is on, the software will shut down. The power light on the control panel will blink on and off, then stay solid green. This position is useful for reserving battery power and is necessary when the printer is being networked as an output device through the Ethernet port or a USB-B external computer on the I/O panel.Toro ScreenScreen Release ButtonThe button to the right of the LED screen is the screen release button. Push in and the  screen toward you. The screen features four tilt positions to optimize your viewing angle and for pointer use. Screen InterfaceThe Toro houses an LED 9" diagonal screen with touch capability. You can use your  the keyboard. An external mouse may also be used by plugging it into one of the USB-A ports on the I/O panel. A wireless mouse has been included with your Toro printer (see I/O Panel – USB-A).To optimize mouse recognition speed Select Programs then System then Improve USB recognition speed under Preferences. You will need to reboot your Toro.
-7-3. Loading Ribbon and Vinyl Supply3. Pull the cutter station down until it rests, then push the gray print head release buttons above the printer carriage. The print head will spring upward. Hold the ribbon so the loose end falls to the rear of the printer, then place one end of the ribbon on the gray, spring loaded holder.4. Place the other end of the ribbon onto the holder on the other side ensuring that the notches lock into place. 5. Extend the ribbon around the print carriage and use a small piece of vinyl supply or tape to secure the ribbon end on the empty rewind core.6. Pull the ribbon snug by turning the gray take-up wheel.1. Open the Toro cover all the way until it seats. Install a ribbon rewind core onto the gray, spring-loaded ribbon rewind holder on the top of the print carriage.2. Place the other end of the ribbon core onto the holder on the other side. Make sure to align the notch on the holder with the notch on the core.Loading RibbonPrint head release buttonsRibbon HoldersTake-Up WheelRibbon Rewind Core Holders
-8-Loading Supply1. Make sure the print carriage is in the up position (gray buttons over cutter station).2. Place the label supply onto the supply tabs on either side. 3. With the label supply extending over the top of the spool toward the cutter station, place the spindle into the slots within the supply well. With the DuraLabel supply label facing the back of the printer. 4. Feed the end of the label supply under the print carriage threading label guides. 5. Feed the supply through the print carriage and thread the end through the cutter station. 6.edges of the supply, without binding.7. Close the cutter mechanism by lifting it up until it clicks into place.8. Close the print carriage, then close the Toro cover.Label GuidesCutter StationPrint CarriageFixing Tabs
-9-4. Getting StartedOpening ScreenThe Toro opening screen and menu bar is your introduction to the Toro software, drives and instructions. The Menu Bar Icons are numbered below.1. DuraSuite Softwarelabel designer.A DuraSuite manual has been included with your Toro printer. A digital PDF version of the manual is included in the Toro software in addition to instructional videos.12 3 4 5 67891011 12
-10-2. QLabel-IV Barcode Software for Number Sequencing and Database MergingQLabel-IV software allows you to build and save your own barcodes. A printed QLabel Walkthrough is included with your Toro. There is also a PDF version available on the Toro. Select Training under Programs on the Toro toolbar.3. Templates Pull-down Menutemplates. Selecting a category displays a pop-up window showing the labels in that category. There is also a list of symbols available from the Templates menu.
-11-4. Programs Drop-down MenuThis menu provides paths to the four most commonly used applications: DuraSuite, Label Writer, Label Draw and QLabel Barcoding.This menu also links to Training. Select this to access How-To documents, Label Examples, Manuals and Instructional Videos.5. C Drive & D DriveToro documents and programs are located on the “C” and “D” drives.6. My DocumentsThis folder serves as a shortcut to your most commonly used templates, label designs, symbols and pictures.
-12-7. Printer SettingsThe Printer Settings window will come up when you change supply between continuous vinyl, and blackmark or die-cut supply or when a print driver change is needed.a. To bring up the Printer Settings window select Printer Icon in the Toro toolbar.b. Driver settings will automatically default to the supply loaded in the Toro. If you want to manually change the setting select the arrow to the right of the window to see other driver setting options.c. Ribbon type is not automatically sensed by the Toro. Verify that your ribbon setting matches the ribbon supply you have loaded by selecting Ribbon Type then Apply. Black Core - Premium Black RibbonBlue Core – Petroleum Resistant RibbonRed Core – Extreme Chemical Resistant RibbonOrange Core – Shrink Tube RibbonGreen Core – Custom RibbonPlain Core – Colors: White, Red, Green, Orange, Yellow, Dark BlueTrim Label: The cutter can override the printer and cut supply on command. Select Trim Label. The Toro will advance the supply approximately one inch and cut the supply. When loading a different supply type a dialog box will appear if printer calibration is required.Select Calibrate under supply calibration. Toro will sense the supply that is loaded and  8. Supply InformationSelect the Supply icon and a window will pop up telling you what type of supply is loaded in the Toro. The green color in this label icon will step down as the supply is being used.9. Battery PowerThis icon provides battery status in percentages. Pass the curser over the icon and a pop up window will appear telling you the percentage of power the battery has left without a recharge.
-13-10. Contact InformationThis button opens a window that provides a phone number and website you can use for toll-free customer support, supply orders and product updates.11. Shutdown Power ButtonThis button provides an option to shut down electronically rather than using the manual button on the control panel.12. Date & TimeTo change the time zone setting, or to toggle automatic daylight savings time setting, select the Time Zone tab and select the desired time zone from the pull-down list. Click NOTE: Changes to the time zone settings will not take effect until the Toro is restarted.principles of label creation in Label Writer are the same as in Microsoft Word or other shortcuts for creating label templates.Option #1: Select Templates in the Toro toolbar then select a template size or type from the drop-down menu. Double-click on a template. A window will open. Select Template Type (such as safety or pipe marking) and double click. A window showing the template will open. You can now manipulate existing text and graphics to create your message or print the label as is.Option #2: Select Programs in the Toro toolbar then select Label Writer. A window showing a blank template palette will open. Now you are ready to create your custom label. With the template window open select Format then Page. You can then set width, height and margins. There is also a page icon in the toolbar to accomplish this.Text Frames (Text Boxes)Adding a Text Frame to a Template:Insert then Text Frame: select OK. A box with green squares will appear within the template. Changing Size of Text Frame: Select any one of the green boxes bordering the text frame and drag to resize the dimensions of frame.Adding Text in Text Frame: Select the inside of the text frame. Now you may type your message in the frame.Formatting Text: Similar to other text editors – select text options on tool bar: bold, size, font, center etc. You can also use the pulldown menus such as Format. You can also select anywhere within the text and select Character in the pull down menu.
-14-Inserting and Manipulating Graphic Symbols and IconsPicture Frame Icon (Gallery). A Symbol/Icon gallery will open above the template window. Select a New Theme from the scroll menu to the left (such as Elec Sound). A family of symbols will appear in the window to the right.Select a Symbol and drag it to the template palette.To resize, select and Drag one of the eight green boxes outlining the symbol.HINT: Graphics can also be inserted by selecting Insert then Picture then From File from the Label Writer tool bar. A list of available folders appears in a new window. Select the desired folder and select an image. Select Open to insert the image.HINT: For more precise control of graphic size and placement, right-click on the graphic and select Picture from the pop-up menu. Select the Type tab in the window that appears. Enter the desired height, width, and placement as for a frame. Selecting the Keep Ratio box will avoid distor-tion. Select OK to make the change. Picture from the pop-up menu. Select the Picture tab in the window that appears. Check the boxes for the de-ZoomMagnifying Glass Icon and select desired zoom.Adding Special Shapes and Custom Drawings (shape boxes)The easiest way to select desired shape is to select one from the toolbar at the bottom of the the desired size.Inverting Text ColorTo create color text on a black background, begin by loading the printer with vinyl of the desired text color. Create a label in Label Writer as described above. Select Format then Page to set the background color. The text will automatically revert to white.NOTE: The Toro does not support color printing. If a label contains a color other than black or white, it will print as a shade of gray.Printing a LabelTo print a label, select File then Print from the Label Writer tool bar. In the window that appears, verify that the correct printer model and printer port are selected. Click the Up and Down buttons at the lower right of the window to select the desired number of copies. Click OK to print.
-15-Special ApplicationsLabel Writer can be used for a variety of special applications, including automatic number sequencing, mail merge functionality, printing multiple wire wraps, and creating table tents. Tutorials and templates for a variety of special applications can be found by selecting Training then How To from the Toro toolbar.6. Creating Bar CodesSelect Programs then EZBarCode from the Toro toolbar. Enter the desired text in the blank formats will require you to select additional choices. When the information is correct, select Go. A preview of the bar code is shown in the box at bottom left. If the bar code text has been select Copy.Format a label as desired in Label Writer. Insert a frame large enough to hold the barcode. Place the text cursor inside the frame. From the Label Writer tool bar, select Edit then Paste to insert the barcode into the label document. Label Writer will treat a barcode like text. NOTE: If barcoding requires extensive formatting, sequencing and/or merging, it is recommended that you use QLabel Barcode Software which is loaded into your Toro software suite. A QLabel Walkthrough is included with your Toro materials. Select Training then How To from the Toro toolbar to access the digital QLabel Walkthrough. The QLabel Program shortcut is a barcode icon on the Toro toolbar.7. Label Creation with DuraSuitepre-formatted, die-cut labels. Open DuraSuite by clicking the DuraSuite logo in the upper left of the Toro screen or by selecting DuraSuite under the Program menu or the DL key to the right of the spacebar.DuraSuite manual included on the Toro under training. A DuraSuite manual is also included in the delivery of your Toro printer.NOTE: designing. Go to Training under the Programs icon on your Toro toolbar.NOTE: For extended print lengths greater than 30", select the Printer Icon from the Printer Settings, select Ext under cut drop down. For use with pipe markers and ammonia markers.
-16-8. Advanced FunctionsUsing the USB DriveToro. After a few moments, a button labeled D: will appear on the Toro Toolbar. Click on this the Toro using the folder tree at the left of the window.NOTE: The only user-rewriteable portions of the built-in hard drive are the My Documents folder NOTE: To speed up USB recognition select the How To’s document under Programs in the Toro toolbox.Touchscreen CalibrationOver time your Toro touchscreen may need to be calibrated to improve touch performance. To calibrate the Toro touchscreen select Control Panel in the Programs menu in the Toro toolbar. Then select Touch Calibration. Follow the instructions by selecting the X in each screen corner until it beeps. Your screen will then be calibrated for optimum touch accuracy.Installing ProgramsThe Toro cannot install or run user programs. Only manufacturer-supplied upgrades can be installed on the machine. The Toro printer can be slaved to an external software source through the optional Ethernet Print Server Port and USB-B port.Changing the Desktop WallpaperTo change the Desktop image, insert a USB drive with the desired image into any unused appears, and drag it to the My Symbols folder on the Toro.From the Toro toolbar, select Programs then Control Panel. In the window that appears, select Display. In the new window, select the Desktop tab, then Browse. Navigate to the My Symbols folder, select the desired image, and select Open. Select OK to make the change.Password ProtectionThe Toro has a password protection option. To enable, from the toolbar, select Programs then Password Control, Add User and complete by clicking Enable Lock. After a shutdown or return from the screensaver, a logon prompt will display. Once a user is added, several other password options appear on the Toolbar. Under Password Control the following items are shown:    To disable the station lock, select the 4th bullet above. To immediately lock the station, select Programs then Lock Station Now. In case of forgotten password, contact Graphic Products at 1-800-788-5572.
-17-Installing an External Pointing DeviceThe Toro supports most USB-compatible pointing devices, including computer mice and trackballs. To install a pointing device, plug it into any available USB port on the Toro. The computer will automatically recognize the device. To optimize mouse recognition speed select Programs then System then Improve USB recognition speed under Preferences. You will need to reboot your Toro.Recovering TemplatesA backup copy of all manufacturer-supplied label templates is permanently maintained. If changes have been made to the supplied templates, and the original template is needed, follow these steps to replace the edited template with the original:1. Click on the hard drive indicator in the toolbar.2. Select C:\GraphicProducts\BackUp\DLP Templates and Symbols.3.Settings\Default User\My Documents\DLP Templates and Symbols.4. Click OK at the prompt to overwrite the copy with the original template.HINT: If desired, an entire template folder may be recovered using the same procedure.Sleep ModeIn sleep mode, user data is saved to memory and the computer appears to be off. The power indicator light will slowly blink green momentarily. To recover from sleep mode hit spacebar.To enable sleep mode select Programs then Control Panel then All Settings then Power Options. A reboot is required to save options. Select Programs then Control Panel then All Settings then Power Options….9. Battery System (Optional)The Toro battery is a Lithium-Ion (Li-Ion) battery. The Toro battery system is an optional accessory and does not come with the basic Toro Printer package. The battery makes your Toro system completely independent from an external power source and is especially useful taking your Toro on the go whether it’s moving throughout your facility or taking it with you to another site. When using or charging the Toro battery think in terms of three.Power: On average the Toro Battery will provide power for three hours of print time.Sleep Mode: The Toro Battery can rest in “sleep mode” within the Toro printer without recharging for an average of three days. To re-activate Toro simply hit the spacebar a few times and Toro will reactivate.Charge: On average the Toro battery requires three hours of charge time when charge is below 10% of power. When charging, place your Toro battery on a clean dry surface away from heat and direct sunlight.Battery Life: To maximize the long-range life of your battery is recommended that you fully charge it every three months whether the battery has been used or not. Lithium batteries will self-discharge over time.
-18-Battery Loading: The Toro battery conveniently mounts into the back of the Toro. Remove the battery cover door by pushing the slot downward and pulling the door away. Position the battery so the cut-outs are aligned and the contacts are in position with the contact interface. Push the battery in until the locking slider on the right of the battery slot can be locked into the up position. Battery Maintenance: When not in use, keep your Toro battery in a cool, dry place. It is especially important that you keep your Toro battery away from direct exposure to the sun. Do not disassemble your Toro battery. Do not let the metal battery pins come into contact with another metal surface. If you notice odor or leakage, remove battery immediately and clean any residue from skin and clothes and contact your DuraLabel representative.Battery Charger: The Toro battery should be charged only with the battery charging unit clean, dry surface. Plug the charger into an AC outlet. The light on top of the charger will illuminate red. When the charger light turns green, your Toro battery is charged and ready. Charging time averages three hours.10. Cleaning and MaintenanceIMPORTANT! Always turn the printer OFF and remove the battery before cleaning or performing maintenance. Always wait at least 5 seconds before turning ON the power. Basic cleaning of the print head, cutter and platen roller will prolong the life of the printer and allow crisp, clear labels and signs with every print. NOTE: A video tutorial on Toro cleaning is available. Select Programs on the Toro toolbar then Training and Videos. Or, select the “?” button in the Toro toolbar to access Toro’s built-in digital training section. Print Head CleaningUnclear printouts may be caused by a dusty print head, ribbon stain or label supply residue. Therefore, when printing, it is necessary to keep the top cover closed. Also, prevent vinyl from being stained or becoming dusty to ensure print quality and to prolong print head life.1. Turn the printer power OFF.2. Open the printer cover, and remove the ribbon and/or label supply from the printer.3. Open the print head by pressing the gray locking levers.4.Squeeze the swab until it snaps. Alcohol will be distributed to the cotton side of the swab.5. Run the swab back and forth several times across the front and underside of the print head to remove any built-up adhesive, residue or dust particles.
-19-Cutter Cleaning1. Turn the printer power OFF.2. Remove the screws on both sides of the manual cutter module.3. Unplug the sensor connector and remove the cutter module.4.Squeeze the swab until it snaps. Alcohol will be distributed to the cotton side of the swab. While pressing down on the cutter, run a cleaning swab back and forth several times across the upper blade on of the back side of the cutter.5. Run the cleaning swab back and forth several times across the upper blade on the front side of the cutter.11. TroubleshootingFor common print errors the Toro screen will prompt you with a graphic screen on the likely 
-20-Other Troubleshooting TipsQ: When printing, only part of the contents were printed.- Check if label or ribbon is stuck on the thermal print head.- Check if application software has errors.- Check if start position setting has errors.- Check if ribbon has wrinkles.- Check if power supply is correct.- Check driver setting.Q: When printing, part of the label was not printed completely.- Check if thermal print head is stained or dusty.- Check the quality of the vinyl supply and ribbon.- Check print head alignment.Q: Printout not in desired position.- Check if sensor is covered by paper or dust.- Check if liner is suitable for use. Contact DuraLabel for more information.- Check if label roll edge is aligned with label width guide.- Check calibration.Q: When printing, page skipping occurs.- Check if error occurs on label height setting.- Check if sensor is covered by dust.- Check calibration.Q: Unclear printout.- Check print darkness setting.- Check if thermal print head is covered with glue or stain.Q: When using cutter, label would not feed, or abnormal cutting occurs.- Check if cutter is installed properly.- Check if platen roller is sticky.Q: Slow USB recognition.- To optimize USB recognition speed Select Programs then System then Improve USB recognition speed under Preferences. You will need to reboot your Toro.Q: Poor touch screen calibration.- Select Control Panel in the Programs menu in the Toro toolbar. Then select Touch Calibration. Follow the instructions by selecting the X in each screen corner until it beeps.
-21-Printer Type: Thermal Transfer Print Speed: up to 3 inches per second Resolution: 300 dots per inch Max. Print Width: 4.0" Max. Print Length: 30 inches using Label Writer software Unlimited length using DuraSuite software and EXT cut settingIndicators & Buttons Indicators: Power, Printer Status, Supply Status, Battery Status Buttons: Power, Supply Feed, Keyboard Release, Screen Release, Battery ReleaseCommunication Interface Communications: USB 2.0, Optional Ethernet Print Server Port Memory: 4GB Flash, 1GB SDRAMPower Requirements Input Voltage: 24 VDC, 5A DuraLabel labelers have worldwide voltage capabilitySoftware  QLabel-IV 1.19 Barcode Software DuraSuite 1.5.0.8 Labeling Software Adobe AcrobatEnvironment Operating Temperature: 41°F – 104°F (5°C – 40°C) Operation Humidity: 30% – 85%, non-condensing Storage Temperature: -4°F – 122°F (-20°C – 50°C) Storage Humidity: 10% – 90%, non-condensing Ventilation: Fan mounted on circuit boardLabel Stock Type: Continuous, Black Mark & Die-Cut Width: 0.20 inch minimum, 4" maximumRibbon Supply Premium Resin Width: 106 mm (4.17 inch) Capacity: 360 ft. with 0.5 in. core diameterPrinter Body Dimensions: 13.5" wide, 10.25" deep, in. (L) x 6.7 in. (H) x 8.8 in. (W) 13.8 lbs (6.26 kg), excluding supplies
-22-13. End User License AgreementMicrosoft XP – Embedded DeviceYou have acquired a device (“DEVICE”) that includes software licensed by Graphic Products, of MS origin, as well as associated media, printed materials, and “online” or electronic documentation (“SOFTWARE”) are protected by international intellectual property laws and treaties. The SOFTWARE is licensed, not sold. All rights reserved.IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT (“EULA”), DO NOT USE THE DEVICE OR COPY THE SOFTWARE. INSTEAD, PROMPTLY CONTACT GRAPHIC PRODUCTS, INC. FOR INSTRUCTIONS ON RETURN OF THE UNUSED DEVICE FOR A REFUND. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT).GRANT OF SOFTWARE LICENSE. This EULA grants you the following license: LIMITATION ON USE. You may use the SOFTWARE only on the DEVICE. SUITABILITY. THE SOFTWARE IS NOT FAULT TOLERANT. GRAPHIC PRODUCTS, INC. HAS INDEPENDENTLY DETERMINED HOW TO USE THE SOFTWARE IN THE DEVICE, AND MS HAS RELIED UPON GRAPHIC PRODUCTS TO CONDUCT SUFFICIENT TESTING TO DETERMINE THAT THE SOFTWARE IS SUITABLE FOR SUCH USE. NO WARRANTIES FOR THIS SOFTWARE. THE SOFTWARE IS PROVIDED “AS IS” AND WITH ALL FAULTS. THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT (INCLUDING LACK OF NEGLIGENCE) IS WITH YOU. ALSO, THERE IS NO WARRANTY AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE OR AGAINST INFRINGEMENT. IF YOU HAVE RECEIVED ANY WARRANTIES REGARDING THE DEVICE OR THE SOFTWARE, THOSE WARRANTIES DO NOT ORIGINATE FROM, AND ARE NOT BINDING ON, MS. NO LIABILITY FOR CERTAIN DAMAGES. EXCEPT AS PROHIBITED BY LAW, MS SHALL HAVE NO LIABILITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL MS BE LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S.$250.00). LIMITATIONS ON REVERSE ENGINEERING, DECOMPILATION, AND DISASSEMBLY. You may not reverse engineer, decompile, or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.
-23- SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS. You may permanently transfer rights under this EULA only as part of a permanent sale or transfer of the DEVICE, and only if the recipient agrees to this EULA. If the SOFTWARE is an upgrade, any transfer must also include all prior versions of the SOFTWARE. EXPORT RESTRICTIONS.apply to the SOFTWARE, including U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments. For additional information see http://www.microsoft/exporting/. LIMITED USE OF PARTICULAR SOFTWARE SERVICES. Provided that the DEVICE continues to comply with the terms of the “Restricted Functionality” paragraph below, without limiting the number of computers or other electronic devices that might connect to the DEVICE to access or utilize other software or SOFTWARE services on the DEVICE, you may permit a maximum of ten (10) computers or other electronic devices to connect internet information services, and/or (c) remote access (including connection sharing). The ten (10) connection maximum includes any indirect connections made through “multiplexing” or other software or hardware which pools or aggregates connections. CLIENT ACCESS LICENSE MAY BE REQUIRED. If you use the DEVICE to access or utilize the services or functionality of Microsoft Windows Server products (such as Microsoft Windows NT Server 4.0 (all editions) or Microsoft Windows 2000 Server (all editions)), or use the DEVICE to permit workstation or computing devices to access or utilize the services or functionality of Microsoft Windows Server products, you may be required to obtain a Client Access License for the DEVICE and/or each such workstation or computing device. Please refer to the end user license agreement for your Microsoft Windows Server product for additional information. RESTRICTED DEPLOYMENT. The SOFTWARE is not designed or intended for use or resale in hazardous environments requiring fail-safe performance, such as in the control, or other devices or systems in which a malfunction of the SOFTWARE would result  RESTRICTED FUNCTIONALITY. You are licensed to use the SOFTWARE to provide only the the SOFTWARE, or inclusion of additional software programs or functions, on the DEVICE. use the SOFTWARE on the DEVICE to interact with other computers or electronic devices. MAXIMUM NUMBER OF PROCESSORS. The SOFTWARE may not be used by more than two (2) processors at any one time on the DEVICE.
-24- SECURITY UPDATES. Content providers are using the digital rights management technology (“Microsoft DRM”) contained in this SOFTWARE to protect the integrity of their content (“Secure Content”) so that their intellectual property, including copyright, in such content is not misappropriated. Owners of such Secure Content (“Secure Content Owners”) may, from time to time, request MS, Microsoft Corporation or their subsidiaries to provide security related updates to the Microsoft DRM components of the SOFTWARE (“Security Updates”) that may affect your ability to copy, display and/or play Secure Content through the Microsoft software or third party applications that utilize Microsoft DRM. You therefore agree that, if you elect to download a license from the internet which enables your use of Secure Content, MS, Microsoft Corporation or their subsidiaries may, that a Secure Content Owner has requested that MS, Microsoft Corporation or their subsidiaries distribute. MS, Microsoft Corporation or their subsidiaries will not retrieve downloading such Security Updates. CONSENT TO USE OF DATA. may collect and use technical information gathered in any manner as part of product may use this information solely to improve their products or to provide customized  ADDITIONAL SOFTWARE/SERVICES. The SOFTWARE may permit Graphic Products, SOFTWARE updates, supplements, or add-on components of the SOFTWARE after the date you obtain your initial copy of the SOFTWARE (“Supplemental Components”). SUPPLEMENTAL COMPONENTS. If Graphic Products, Inc. provides or makes available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply. LICENSOR OF THE SUPPLEMENTAL COMPONENT(S). If MS, Microsoft Corporation or are provided, then the terms of this EULA shall apply, except that the MS, Microsoft licensor of the Supplemental Component(s). WINDOWS MEDIA FORMAT SOFTWARE DEVELOPMENT KIT. This EULA does not grant you any rights to use the Windows Media Format Software Development Kit (“WMFSDK”) components contained in the SOFTWARE to develop a software application that uses Windows Media technology. If you wish to use the WMFSDK to develop such an application, visit http://msdn.microsoft.com/workshop/media/windowsmedia/sdk/wmsdk.asp, accept a separate license for the WMFSDK, download the appropriate WMDSDK, and install it on your system.
-25-Other SoftwareToro includes, in addition to Microsoft software, the following licensed software: Adobe Reader 9.0®available online at http://www.adobe.com/products/eulas/.  - This product is made Public License Version 3.0. A copy 
www.DuraLabel.com© 2011, Graphic Products, Inc. All Rights Reserved1-800-788-5572 P.O. Box 4030Beaverton, OR 97076v. 1.1 - 5/18/11

Navigation menu