Subscription Overview
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2016-06-08
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Maximize the power of your
design tools
With Maintenance Subscription you always have access to the most current and powerful set
of Autodesk software and services
What does Autodesk® Maintenance Subscription offer?
Maintenance Subscription awards you with the latest product releases and enhancements,
flexible licensing, Autodesk® 360 cloud benefits and technical support, to get ahead
Stay competitive with Maintenance Subscription
Staying current with Maintenance Subscription lowers your upgrade costs, helping you maintain a predictable software budget. It’s the best and most
economical way to stay ahead of your competition.
The smart choice for the best value
Maintenance Subscription is the most cost
effective way to maintain and maximize your
long-term investment in Autodesk software and
related services.
Through immediate access to the latest
Autodesk software releases, you can
increase productivity by utilizing the newest
technologies and time-saving features. And
with Maintenance Subscription, your software
costs are more predictable. Whether you
choose a one-year or multi-year contract, your
costs are known for the entire term.
Features and Benefits
Included are the following features and benefits:
• Access to the latest software releases so you’re
always up-to-date, giving you a competitive
edge.
• Flexible licensing rights so you have the tools
you need where you need them.
• Autodesk® 360 cloud benefits to help you
increase mobility, improve collaboration, and
optimize designs.
• Technical support for quick resolution of issues
so you stay productive.
If you are on the fence about
purchasing Maintenance
Subscription—it’s a simple
determination—it’s important
to be on subscription for the
long term of your firm’s success.
Andrew Watkins
Associate Principal
Ayers Saint Gross Architects
Product upgrades and enhancements
Stay ahead of the competition
With Maintenance Subscription you always have
the latest and most powerful tools on hand. You
can gain immediate access to software releases and
product enhancements that can help you maintain
a competitive edge all year long. Staying current
with your Maintenance Subscription lowers your
upgrade costs, helping you maintain a predictable
software budget. It’s the best and most economical
way to stay ahead of your competition.
Flexible licensing rights
The freedom to work the way you want.
When collaborating across internal and external
teams, you need the right software on hand at the
right time and place. With the following flexible
licensing rights,* Maintenance Subscription gives
you more freedom with your software:
Previous version rights: Customers sometimes
require you to deliver projects with a specific
software version. With previous version rights,
you’re able to use both previous and current
versions of desktop software to deliver your
projects.*
Home use rights: Work doesn’t always happen in
the oce—with home use rights you’re able use
your software at the oce or at home.
Extra territory rights: Occasionally work requires
you to travel far away from home—extra territory
rights allows you to use your licensed software
outside the country of purchase** for up to
90 days.
Technical support options
Get the assistance you need
Maintenance Subscription allows you to choose
a level of technical support that best meets
your needs and budget. Each option helps you
with installation and configuration as well as
troubleshooting issues with your software
and cloud services.
Basic support: Included in Maintenance
Subscription, Autodesk® Basic Support provides
access to a package of Autodesk online support
services. Basic Support provides access to:
• Community support forums
• One-on-one Autodesk web support
• Autodesk online support, including a
knowledge base with help documents, tutorials,
and training videos, and the opportunity to
search an extensive collection of Autodesk
technical solutions and community support
forum threads.
Maintenance Subscription customers can also
choose to purchase the premium offerings with
Advanced Support or Enterprise Priority Support
to help implement solutions faster, maximize
productivity, and minimize downtime.
Advanced support: This level of support provides
one-on-one telephone and web access to senior
Autodesk support specialists. Advanced Support
features unlimited, priority, one-on-one, extended
hours,*** global phone support from senior
Autodesk support specialists, remote desktop
assistance, and prioritized web support options.
Enterprise priority support: Autodesk®
Enterprise Priority Support is a premium support
offering for Autodesk’s direct, large-enterprise
customers. It provides the most aggressive
response targets for Autodesk product support
as well as case status updates and resolution/
mitigation targets. This offering also features a
comprehensive program of proactive support and
other services, including the assistance of a support
account manager who personally oversees all
account needs.
The Autodesk family of design
suites provides comprehensive
and powerful workflows for:
• Building Design
• Engineering
• Construction
• Infrastructure
• Product Design
• Plant Design
• Factory Design
When coupled with Maintenance
Subscription, you’re able to connect your
workflow on the desktop to mobile devices
and the cloud with Autodesk 360. These
workflows enable you to explore more
design possibilities, achieve better results
faster, and collaborate more effectively.
www.autodesk.com/suites
Gain a greater advantage
with Autodesk 360
Maintenance Subscription awards you more
capacity and capability with Autodesk 360
to provide you with flexible access, better
collaboration, and accelerated design
innovation—dramatically improving the way you
work. Maintenance Subscription provides you
access to cloud services where you can improve
the way you visualize and optimize your designs
through the virtually infinite computing capacity
of cloud.
More cloud storage to work with
With Maintenance Subscription, the storage
space available in your Autodesk 360 account
increases to 25GB per seat. Saving files to the
cloud allows you to access your work and connect
with your teams, anytime, anywhere through
the web or mobile applications. Today you can
work wherever you’re most ecient through a
centralized 360 workspace.
Your safe and secure cloud workspace
The Autodesk 360 cloud platform is built on a
secure, reliable, and protected infrastructure
specifically constructed for web services. Work
and collaborate with confidence, knowing your
data and authentication are safe and backed up.
Streamline your collaboration efforts
Through your Autodesk 360 account you can
invite others to view, edit, and comment on
designs straight from a web browser or mobile
device, without the need for original design
software. Your entire collaboration process
remains documented in the cloud, offering a
seamless and well-organized workflow that
helps your team achieve better design.
Extend your work from the desktop to the cloud
With Maintenance Subscription for a commercial product or suite you gain access to a collection of cloud services and cloud-enabled products powered by
Autodesk 360. The virtually infinite computing capacity of the cloud allows you to run tasks without tying up your desktop or the need for expensive hardware.
Now you can test the performance of multiple design options and rapidly increase the number of visualizations as an integrated part of your workflow.
Streamlined optimization & collaboration
Extend ideation and simulation beyond the
desktop by testing the performance of multiple
product design options with Optimization for
Autodesk® Inventor®, and work with suppliers
and customers using real-time collaboration
and digital design mockup tools with Autodesk®
MockUp 360.
Powerful structural analysis
Explore more design options and predict
performance prior to construction with
Structural Analysis for Autodesk® Revit.
®
Effective manufacturing analysis
Model, study, and optimize your manufacturing
processes. Identify bottlenecks from planning
through layout, and increase your eciency with
Autodesk® Process Analysis 360.
More Autodesk 360 cloud services and
products are available to Maintenance
Subscription customers. Discover the full list at
www.autodesk.com/subscription-cloud.
Impressive rendering
Rendering in Autodesk 360 reduces the time and
cost it takes to create compelling, photorealistic
visualizations and panoramas—without tying
up the desktop or requiring specialized
rendering hardware.
Detailed energy analysis
Gain insight into energy consumption and building
lifecycle costs in the early stages of design with
Energy Analysis for Autodesk® Revit.
®
Optimized eciency
Autodesk® Green Building Studio® allows you to
perform whole building analysis, optimize energy
eciency, and work toward carbon neutrality
early in the design process with web-based energy
analysis software.
Autodesk® 360 cloud benefits
Administrative tools
Control and organize your benefits
Contract managers can easily manage your
organization’s Maintenance Subscription benefits
in the Autodesk Subscription Center with the
following reports and management tools:
• Coverage report: Track and manage software
licenses and seats. View helpful details such as
contract numbers, contract start and end dates,
group names, and product details.
• Renewal report: Get renewal information
regarding contracts that will expire in 90 days
or less.
• User management features and tools:
Control which users have access to certain
Maintenance Subscription benefits.
• Usage report: Keep track of the cloud credits
consumed when using select cloud services.
How to buy
Reward your workflow with
Maintenance Subscription
Your workflow deserves the latest technologies,
services, and cloud benefits. Gain a significant
competitive advantage and maximize the power
of your design tools by obtaining Maintenance
Subscription in any of the following ways:
• Buy Maintenance Subscription for a current
software license at the Autodesk online store.
• Buy Maintenance Subscription for a current
software license through a local Autodesk
reseller.
• Add Maintenance Subscription to the Autodesk
software you already have by contacting a local
Autodesk reseller.
• You could already be a Maintenance
Subscription customer. Log in to the Autodesk
Subscription Center and discover if you have
access to the many benefits of Maintenance
Subscription.
www.autodesk.com/subscription
Stay current with Maintenance
Subscription and Autodesk 360
Connect to the future benefits of cloud
The benefits of Autodesk 360 are continuing
to expand. Stay current with your Maintenance
Subscription and get instant access to new
features, services, and products available in the
cloud. Log in to Autodesk 360 with your Autodesk
account information to see which benefits are
available to you. Contact a reseller and renew your
Subscription today:
• Sign in to Autodesk 360:
www.360.autodesk.com
• Contact a reseller:
www.autodesk.com/contactreseller
• Visit the online eStore:
www.autodesk.com/estore
Autodesk, the Autodesk logo, Inventor, Revit, and Green Building Studio are registered trademarks or trademarks of Autodesk, Inc., and/or its
subsidiaries and/or aliates in the USA and/or other countries. All other brand names, product names, or trademarks belong to their respective
holders. Autodesk reserves the right to alter product and services offerings, and specifications and pricing at any time without notice, and is not
responsible for typographical or graphical errors that may appear in this document. © 2014 Autodesk, Inc. All rights reserved.
* Maintenance Subscription benefits are subject to terms and conditions. All Maintenance Subscription benefits and offerings may not be available for all products and/or in all languages. Access to cloud services requires
an internet connection and is subject to any geographical restrictions set forth in the Terms of Service.
** Software purchased in the EEA/Switzerland may be used across the EAA and Switzerland.
*** Extended Support Hours (“24x5”) are determined based on three regional time zones (EST for the Americas, CET for Europe, the Middle East and Africa, and SGT for Asia-Pacific) and cover 24 hours per day, 5 days a
week Monday through Friday, excluding Autodesk-observed holidays in the identified time zone only. Support availability during Extended Support Hours refers to telephone support requests; web support requests can
be submitted at any time.
