HARRIS TR-0155-E MASTR V, Transceiver 900 MHz Band User Manual

HARRIS CORPORATION MASTR V, Transceiver 900 MHz Band

User Manual

14221-5555-3210   2 MANUAL REVISION HISTORY REV DATE REASON FOR CHANGE - Jul/17 Initial release. Harris  Corporation,  Public  Safety  and  Professional  Communications  (PSPC)  Business  continually  evaluates  its  technical publications  for  completeness,  technical  accuracy,  and  organization.  You  can  assist  in  this  process  by  submitting  your comments and suggestions to the following Harris Corporation    fax your comments to: 1-434-455-6851 PSPC Business    or Technical Publications    e-mail us at:  PSPC_TechPubs@harris.com 221 Jefferson Ridge Parkway Lynchburg, VA 24501  ACKNOWLEDGEMENT This device is made under license under one or more of the following US patents: 4,590,473; 4,636,791; 5,148,482; 5,185,796; 5,271,017; 5,377,229; 4,716,407; 4,972,460; 5,502,767; 5,146,497; 5,164,986; 5,185,795; 5,226,084; 5,247,579; 5,491,772; 5,517,511; 5,630,011; 5,649,050; 5,701,390; 5,715,365; 5,754,974; 5,826,222; 5,870,405; 6,161,089; and 6,199,037 B1.  DVSI claims certain rights, including patent rights under aforementioned U.S. patents, and under other U.S. and foreign patents and patents pending.  Any use of this software or technology requires a separate written license from DVSI. CREDITS Harris,  VIDA,  EDACS,  NetworkFirst,  and  OpenSky  are  registered  trademarks,  and  TECHNOLOGY  TO  CONNECT, INFORM AND PROTECT is a trademark of Harris Corporation.  AMBE is a registered trademark and IMBE, AMBE+, and AMBE+2 are trademarks of Digital Voice Systems, Inc.  All brand and product names are trademarks, registered trademarks, or service marks of their respective holders. NOTICE! The material contained herein is subject to U.S. export approval. No export or re-export is permitted without written approval from  the  U.S.  Government.  Rated:  EAR99;  in  accordance  with  U.S.  Dept.  of  Commerce  regulations  15CFR774,  Export Administration Regulations. Information and descriptions contained herein are the property of Harris Corporation. Such information and descriptions may not be copied or reproduced by any means, or disseminated or distributed without the express prior written permission of Harris Corporation, PSPC Business, 221 Jefferson Ridge Parkway, Lynchburg, VA 24501. Repairs to this equipment should be made only by an authorized service technician or facility designated by the supplier. Any repairs, alterations, or substitutions of recommended parts made by the user to this equipment not approved by the manufacturer could void the user's authority to operate the equipment in addition to the manufacturer's warranty.  This product conforms to the European Union WEEE Directive 2012/19/EU.  Do not dispose of this product in a public landfill. Take it to a recycling center at the end of its life.  This manual is published by Harris Corporation without any warranty. Improvements and changes to this manual necessitated by typographical errors, inaccuracies of current information, or improvements to programs and/or equipment, may be made by Harris Corporation at any time and without notice. Such changes will be incorporated into new editions of this manual. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose, without the express written permission of Harris Corporation. Copyright © 2017, Harris Corporation.
 14221-5555-3210 3 TABLE OF CONTENTS Section  Page 1. REGULATORY AND SAFETY INFORMATION ............................................................................. 6 1.1 SAFETY SYMBOL CONVENTIONS ......................................................................................... 6 1.2 IMPORTANT SAFETY INSTRUCTIONS .................................................................................. 6 1.3 MAXIMUM PERMISSIBLE EXPOSURE LIMITS .................................................................... 8 1.4 DETERMINING MPE RADIUS .................................................................................................. 8 1.5 SAFETY TRAINING INFORMATION ...................................................................................... 8 1.6 REGULATORY APPROVALS ................................................................................................... 9 1.6.1 Federal Communications Commission ............................................................................ 9 2. SPECIFICATIONS ............................................................................................................................... 10 3. INTRODUCTION ................................................................................................................................. 12 4. MASTR V TRANSCEIVER OVERVIEW ......................................................................................... 13 4.1 MULTI-CHANNEL TRANSCEIVER SHELF ASSEMBLY .................................................... 13 4.2 MULTI-CHANNEL TRANSCEIVER SHELF .......................................................................... 14 4.3 HIGH POWER AMPLIFIER/POWER SUPPLY SHELF ASSEMBLY ................................... 15 4.4 MASTR V MODULES ............................................................................................................... 15 4.4.1 Ethernet Switch (E-Switch) ............................................................................................ 15 4.4.2 Transmitter Module (TX) ............................................................................................... 16 4.4.3 Receiver Module (RX) ................................................................................................... 18 4.4.4 Baseband Processor Module (BBP) ............................................................................... 19 4.4.5 Traffic Controller Module (TC) ..................................................................................... 22 4.4.6 AC and DC Power Distribution ..................................................................................... 26 4.4.7 Cross-Connect Panel ...................................................................................................... 27 4.5 RACK AND CABINET ASSEMBLIES .................................................................................... 28 4.5.1 DC-to-AC Inverter ......................................................................................................... 29 5. PROGRAMMING, TEST, AND DIAGNOSTICS ............................................................................. 30 5.1 VIDA DEVICE MANAGER ...................................................................................................... 30 5.2 TEST AND DIAGNOSTICS ...................................................................................................... 30 6. REFERENCE MANUALS ................................................................................................................... 31 7. CUSTOMER SERVICE ....................................................................................................................... 32 7.1 TECHNICAL SUPPORT ............................................................................................................ 32 7.2 TECH-LINK ONLINE SERVICES ............................................................................................ 32 7.3 CUSTOMER CARE ................................................................................................................... 32 8. WARRANTY ......................................................................................................................................... 33
14221-5555-3210   4 FIGURES Figure 3-1:  MASTR V Multi-Channel Transceiver Shelf Equipped with One (1) RF Channel ................... 12 Figure 4-1:  MASTR V MHz Transciever Shelf equipped with Four (4) RF Channels ................................. 13 Figure 4-2:  14-Slot Transceiver Shelf ........................................................................................................... 14 Figure 4-3:  MASTR V HPA/PS Shelf Assembly (Shown with HPA and PS Installed) ............................... 15 Figure 4-4:  Ethernet Switch Module ............................................................................................................. 16 Figure 4-5:  TX Module ................................................................................................................................. 17 Figure 4-6:  RX Module ................................................................................................................................. 19 Figure 4-7:  Baseband Processor Module ....................................................................................................... 22 Figure 4-8:  Traffic Controller Module .......................................................................................................... 23 Figure 4-9: Power Supply Module ................................................................................................................. 24 Figure 4-10: Dual input 120VAC Power Distribution Strip ........................................................................... 26 Figure 4-11: EA-555019-001 – -48 VDC Low Power DC Distribution Strip................................................ 26 Figure 4-12: EA-555019-002 – -48 VDC High Power DC Distribution Strip ............................................... 26 Figure 4-13: EA-555019-003 – Enhanced -48 VDC Low Power DC Distribution Strip ............................... 27 Figure 4-14: EA-555019-004 – Enhanced -48 VDC High Power DC Distribution Strip .............................. 27 Figure 4-15: IP Simulcast Cross-Connect Board CB-555149-002 ................................................................. 28 Figure 4-16: 86-inch Open Rack Assembly ................................................................................................... 28 Figure 4-17: 86-inch Extra Deep Cabinet ....................................................................................................... 28 Figure 4-18: Seismic Rated Open Rack Assembly......................................................................................... 28 Figure 4-19: DC-to-AC Inverter Used to Power the Cabinet Fan at DC-Powered Sites ................................ 29  TABLES Table 4-1:  Typical Module Slot Assignments for MASTR V Transceiver ................................................... 13 Table 4-2:  E-Switch Module Connections .................................................................................................... 15 Table 4-3:  Ethernet Switch – Front Panel Indicators and Controls ............................................................... 16 Table 4-4:  TX Module Connections .............................................................................................................. 17 Table 4-5:  TX Module – Front Panel Indicators and Controls ...................................................................... 18 Table 4-6:  RX Module Connections .............................................................................................................. 19 Table 4-7:  RX Module – Front Panel Indicators and Controls ...................................................................... 19 Table 4-8:  BBP Module Connections ............................................................................................................ 20 Table 4-9: BBP Module – Front Panel Indicators and Controls ..................................................................... 20 Table 4-10: TC Module Connections ............................................................................................................. 22
 14221-5555-3210 5 TABLE OF CONTENTS Section  Page Table 4-11: TC Module – Front Panel Indicators and Controls ..................................................................... 23 Table 4-12: Backplane – Module DC Power Connector Pinout ..................................................................... 25 Table 4-13: PS Front Panel Indicators and Switches ..................................................................................... 25 Table 6-1:  Reference Manuals ....................................................................................................................... 31
14221-5555-3210   6 1. REGULATORY AND SAFETY INFORMATION 1.1  SAFETY SYMBOL CONVENTIONS The following conventions are used throughout this manual to alert the user to general safety precautions that must be observed during all phases of operation, service, and repair of this product. Failure to comply with these precautions or with specific warnings elsewhere violates safety standards of design, manufacture, and intended use of the product.  Harris assumes no liability for the customer’s failure to comply with these standards.  The WARNING symbol calls attention to a procedure, practice, or the like, which, if not correctly performed or adhered to, could result in personal injury. Do not proceed  beyond  a  WARNING  symbol  until  the  conditions  identified  are  fully understood or met.    The CAUTION symbol calls attention to an operating procedure, practice, or the like, which, if not performed correctly or adhered to, could result in damage to the equipment or severely degrade equipment performance.    The  NOTE  symbol  calls  attention  to  supplemental  information,  which  may  improve system performance or clarify a process or procedure.    The ESD symbol calls attention to procedures, practices, or the like, which could expose equipment to the effects of Electro-Static Discharge. Proper precautions must be taken to prevent ESD when handling circuit boards or modules.    The electrical hazard symbol is a WARNING indicating there may be an electrical shock hazard present.  1.2  IMPORTANT SAFETY INSTRUCTIONS • Read these instructions. • Keep these instructions. • Heed all warnings. • Follow all instructions. • Do not use this apparatus near water. • Clean only with dry cloth. • Where required, this equipment shall be installed in a restricted access location. WARNINGCAUTIONNOTE
 14221-5555-3210 7 • The power socket-outlet shall be installed near the equipment and shall be easily accessible. • Do not block any ventilation openings.  Install in accordance with the manufacturer’s instructions. • Do  not  install  near  any  heat  sources  such  as  radiators,  heat  registers,  stoves,  or  other  apparatus (including amplifiers) that produce heat. • Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. • Protect the power cord from being walked on or pinched; particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. • Only use attachments/accessories specified by the manufacturer. • Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold  with  the  apparatus.  When  a  cart  is  used,  use  caution  when  moving  the cart/apparatus combination to avoid injury from tip-over.  • Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as when the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. • Warning: The lightning bolt signifies an alert to the user of  the  presence  of  un-insulated  “dangerous  voltage” within the product’s enclosure that may be of significant magnitude to constitute a risk of electric shock to persons.  • Warning: The exclamation point alerts the user to the presence of important operation and maintenance (service) instructions in the literature accompanying the product. • Outdoor Use Warning: To reduce the risk of Fire or Electric Shock, Do Not Expose This Apparatus to Rain or Moisture. • Wet Location Warning: Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus. • The  building  installation  shall  provide  a  means  for  connection  to  the  protective  earthing  and  the equipment shall be connected to that means. • For  permanently  connected  equipment,  a  readily  accessible  power  disconnect  device  shall  be incorporated external to the equipment. • A  service  person  shall  check  whether  or  not  the  socket-outlet  from which the  equipment  is to  be powered provides a connection to the building protective earth.  If not, the service person shall arrange for installation of a protective earthing conductor from the separate protective earthing terminal to the protective earth wire in the building.  The equipment must be connected to an earthed mains socket-outlet. Udstyret skal tilsluttes en jordet stikkontakt.
14221-5555-3210   8 1.3  MAXIMUM PERMISSIBLE EXPOSURE LIMITS DO NOT TRANSMIT with this transceiver and antenna when persons are within the Maximum Permissible Exposure (MPE) Radius of the antenna.  The MPE Radius is the minimum distance from the antenna axis that ALL persons should maintain in order to avoid RF exposure higher than the allowable MPE level set by the FCC.   Failure to  observe these limits may  allow all  persons within the  MPE radius  to experience RF radiation absorption, which exceeds the FCC maximum permissible exposure (MPE) limit.  It is the responsibility of the transceiver operator to ensure that  the maximum permissible exposure  limits  are  observed at  all  times  during transceiver transmission.  The transceiver licensee is to ensure that no bystanders are within the radius limits. 1.4  DETERMINING MPE RADIUS The Maximum Permissible Exposure radius is unique for each site and is determined during site licensing time based on the complete installation environment (i.e., co-location, antenna type, transmit power level, etc.).  Determination of the MPE distance is the responsibility of the installation licensee.  Calculation of the MPE radius is required as part of the site licensing procedure with the FCC. 1.5  SAFETY TRAINING INFORMATION   Your MASTR®V transceiver generates RF electromagnetic energy during transmit mode.  This transceiver is designed for  and  classified as  “occupational  use  only” meaning it must be used only in the course of employment by individuals aware of the hazards and the ways to minimize such hazards.  This transceiver is not intended for  use  by  the  “general  population”  in  an  uncontrolled  environment.    It  is  the responsibility of the transceiver licensee to ensure that the maximum permissible exposure limits determined in the previous section are observed at all times during transmission.  The transceiver licensee is to ensure that no bystanders come within the radius of the maximum permissible exposure limits. When licensed by the FCC, this transceiver complies with the FCC RF exposure limits when persons are beyond the MPE radius of the antenna.  In addition, your Harris transceiver installation complies with the following  Standards  and  Guidelines  with  regard  to  RF  energy  and  electromagnetic  energy  levels  and evaluation of such levels for exposure to humans: • FCC OET Bulletin 65 Edition 97-01 Supplement C, Evaluating Compliance with FCC Guidelines for Human Exposure to Radio Frequency Electromagnetic Fields. • American National Standards Institute (C95.1 – 1992), IEEE Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields, 3 kHz to 300 GHz. • American  National  Standards  Institute  (C95.3  –  1992),  IEEE  Recommended  Practice  for  the Measurement of Potentially Hazardous Electromagnetic Fields – RF and Microwave.   To ensure that your exposure to RF electromagnetic energy is within the FCC allowable limits for occupational use, do not operate the transceiver in a manner that would create an MPE distance in excess of that allowable by the FCC. WARNINGWARNINGCAUTION
 14221-5555-3210 9  This equipment generates or uses radio frequency energy.  Any changes or modifications to this equipment not expressly approved by Harris may cause harmful interference and could void the user’s authority to operate the equipment. 1.6  REGULATORY APPROVALS 1.6.1  Federal Communications Commission The transmitting device described within this manual has been tested and found to meet the following regulatory requirements: FCC FILING DATA FOR MASTR V TRANSCEIVER FREQUENCY BAND (MHz) POWER OUTPUT (Watts) FCC TYPE ACCEPTANCE NUMBER APPLICABLE FCC RULES 935 - 940 0.001 OWDTR-0155-E Part 90 This receiver associated with this transmitting device has been tested and declared to meet the regulatory requirements defined in the following sub-sections. 1.6.1.1  FCC Compliance This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:  1. This device may not cause harmful interference, and, 2. This device must accept any interference received, including interference that may cause undesired operation. 1.6.1.2  Information to the User This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.  These limits are designed to provide reasonable protection against harmful interference in a residential installation.  This equipment does generate, use, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.  However, there is no  guarantee that interference will not occur in a particular installation.  If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an AC outlet on a circuit different from that which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. CAUTION
14221-5555-3210   10 2. SPECIFICATIONS General Specifications1  Duty Cycle (EIA) Continuous: Transmit and Receive at 100% Operating Temperature: -22°F to +140°F (-30°C to +60°C) Humidity (EIA): 90-95% at 122°F (50°C) Non-condensing Power Supplies: AC Supply (EA-555011-001) DC Supply (EA-555011-003) Input Power Source: 90 – 240 VAC (nom.), 47~63 Hz -48VDC (+/- 20%), 25.0 Amp Power Supply Outputs:  +28.0 VDC± 0.2V:   +12.0 VDC± 0.2V:   +5.0 VDC± 0.2V: 25.0 Amps 2.8 Amps 28.0 Amps 25.0 Amps 5.0 Amps 15.0 Amps Source Power Drain: 50 watts per channel (max.), 40 watts per channel (typical) Altitude:  Operational: Up to 13,123 ft. (4,000 m) Shippable: Up to 50,000 ft. (15,250 m) Transmitter Specifications  Frequency Ranges: 935 - 941 MHz  RMS RF Output Power2: 0.001 Watts RF Output Impedance: 50 ohms Antenna Connection: SMB JACK on TX Module Frequency Stability: < 0.1 ppm external freq. std.3   Frequency Step Size: 6.25 kHz Tuning Range: No tuning required Nominal TX Deviation: 2.544 to 3.111 kHz (per TIA-102) Modes of Modulation:   P25 Phase 1   P25 Linear Simulcast   P25 Phase 2   MODULATION TYPE  EMISSION DESIGNATOR C4FM  8K00F1D, 8K00F1E  WCQPSK  9K70D1W HDQPSK  9K80D7W Modulation Emission Spectrum: Per FCC Part 90 Radiated and Conducted Spurious Emissions: 900 MHz Transceiver: < -70 dBc  Receiver Specifications  Frequency Range: 896 - 902 MHz   Tuning Range: Receiver modules (all bands), No tuning required  RF Input Impedance: 50 ohms Antenna Connection: SMA Female on Receiver Module                                                             1 Specifications listed herein are applicable only to Harris’ MASTR V Transceiver RF equipment.  Always refer to the manufacturer of third party equipment, such as Routers and Switches, for additional specifications.  Specifications listed in this manual are intended primarily for the use of the service technician. Additional specifications may be listed on the product data sheet. 2 Rated power output is measured at the transmitter’s output connector. Optional items such as power measuring devices and/or duplexers will introduce loss between the transmitter output connector and the cabinet output connector. This loss will reduce the available power at the cabinet output connector. 3 Beginning with Baseband processor Rev. D, an external reference is no longer required to meet this specification.
 14221-5555-3210 11 Channel Spacing: 12.5 kHz Sensitivity: ≥ -119 dBm (5% BER) static, -111 faded (EIA) Selectivity: ≥ 60 dB Per TIA-102 Frequency Stability: < 0.1 ppm external freq. std.3 Signal Displacement Bandwidth: ± 1.0 kHz Per TIA-102 Spurious and Image Rejection: ≥ 90 dB Weights and Dimensions4 WEIGHT lbs. (kg.) DEPTH in (cm) WIDTH in (cm) HEIGHT5 in (cm) or RU Rack, 86 in., Deep, 3-rail, 46-RU: 235 (107) 21.0 (53.3) 21.0. (53.3) 85.5 (217.0) Cabinet, 86 in., Extra Deep, 45-RU 355 (161.0) 31.6 (80.3) 23 (58.4) 86.8 (220.5) 14-Slot Shelf Assembly (w/o modules): 16.5 (7.5) 15.0 (38.1) 19.0 (48.3) 5-RU High Power Amplifier Shelf (Chassis only): 5.0 (2.3)  19.0 (48.3) 2-RU Power Supply Unit (PSU): 9.0 (4.1) 13 (33.0) 8.6 (21.8) 3.5 (8.9) Ethernet Switch: 0.8 (0.36) 12.25 (31.1) 0.625 (1.6) 4.25 (10.8) Transmitter (TX) Module: 2.5 (1.1) 12.6 (32.0) 0.82 (2.1) 7.25 (18.4) Receiver (RX) Module: 2.5 (1.1) 12.6 (32.0) 0.82 (2.1) 7.25 (18.4) Traffic Controller (TC) Module: 2.5 (1.1) 12.6 (32.0) 0.82 (2.1) 7.25 (18.4) Baseband Module (BB): 2.5 (1.1) 12.6 (32.0) 0.82 (2.1) 7.25 (18.4)                                                            4  Weights and dimensions are approximate, and represent the minimum space required to install the device.  In most cases, measurements include handles, brackets, knobs, controls, and other hardware that is permanently affixed to the device.  Measurements do not include distances for cable bends, unless the cable is permanently affixed to the equipment. 5  For 19” rack mountable equipment, heights may be defined in Rack Units (RU).  One (1) RU is equal to 1.75 in. (4.45 cm).  For example: 2-RU equals 3.5 in. (8.9 cm), 3-RU equals 5.25 in. (13.3 cm), etc.
14221-5555-3210   12 3. INTRODUCTION The MASTR V Transceiver is a P25 Phase 2 capable.  The MASTR V Transceiver is a digital, IP based, LMR communications transceiver operating within a compact shelf design.  It supports IP-based remote software uploads and configuration.  IP-based programming may be accomplished using the VIDA® Device Manager programming tool.  Network and programming communications ports may be configured for VIDA secure shell operation to meet Information Assurance (IA) requirements.  A Built-In Self Test (BIST) feature provides improved performance through remote diagnosis which minimizes down time. The MASTR V Transceiver uses a 14-slot modular multi-channel T/R shelf assembly (refer to Figure 3-1) and  a  2-slot  High  Power  Amplifier/Power  Supply  (HPA/PS)  shelf  assembly.    Modules  may  include Baseband Processors, Traffic Controllers, TX, and RX modules.  Blank panels for the main module slots (MA-555413) and for the E-Switch slots (MA-555417) are installed in unused slots. The TX module uses circuitry capable of generating any LMR modulation format.   The RX module includes integrated front end and IF circuitry.  The RX module also uses IQ demodulation circuitry.  The IQ demodulator can decode most amplitude and phase modulation characteristic, making it capable of receiving analog or digital LMR modulation format. The Multi-Channel T/R shelf requires +12 VDC and +5 VDC.  The transceiver may be equipped with a 120/240 VAC switching power supply or -48 VDC power supply.  The T/R shelf occupies 5-RU spaces.  The HPA/PS shelf occupies 2-RU spaces (per TX channel).  Figure 3-1:  MASTR V Multi-Channel Transceiver Shelf Equipped with One (1) RF Channel
 14221-5555-3210 13 4. MASTR V TRANSCEIVER OVERVIEW 4.1  MULTI-CHANNEL TRANSCEIVER SHELF ASSEMBLY The MASTR V multi-channel transceiver shelf assembly is a unified sub-rack design providing 14 identical vertical module slots.  Also included are two (2) horizontal slots located under the 14 vertical slots, and used to connect the built-in main and redundant Ethernet Switch modules. A backplane assembly provides data and DC power connections to each vertical slot, and the two Ethernet Switch module slots.  The multi-channel transceiver shelf, and each module, is equipped with a pull handle for improved handling of the equipment.  Table 4-1:  Typical Module Slot Assignments for MASTR V Transceiver SLOT # MODULE  SLOT # MODULE 1 Transmitter Module (Channel 1)  8 Transmitter Module (Channel 3) 2 Receiver Module (Channel 1)  9 Receiver Module (Channel 3) 3 Transmitter Module (Channel 2)  10 Transmitter Module (Channel 4) 4 Receiver Module (Channel 2)  11 Receiver Module (Channel 4) 5 Baseband Module (Channel 1 / 2)  12 Baseband Module (Channel 3 / 4) 6 Traffic Controller (Channel 1)  13 Traffic Controller (Channel 3) 7 Traffic Controller (Channel 2)  14 Traffic Controller (Channel 4) E1 E-Switch # 1 (Main)  E2 E-Switch #2 (Redundant)    Figure 4-1:  MASTR V MHz Transceiver Shelf equipped with Four (4) RF Channels
14221-5555-3210   14 4.2  MULTI-CHANNEL TRANSCEIVER SHELF The MASTR V Multi-Channel Transceiver shelf model EA-555002-001 is a 14-slot, 5-RU, shelf assembly.  The shelf provides a modular environment supporting almost any combination of MASTR V modules. Assembled to the rear of the shelf is a unified backplane assembly.  The backplane interfaces all data, frequency reference, and DC power connections from the 14 module slots, to the two (2) horizontally positioned Ethernet switch modules. Connectors J30 and J31 are DC inputs for the backplane.  Two (2) connector assemblies are provided for each  module  slot;  a  3-pin  connector  for  DC  power  (J101  through  J114)  and  a  95-pin  connector  for data/small signals (J1 through J14).  Each E-Switch module slot uses a 120-pin signal connector having 40 balanced  signal  pairs,  and  each  pair  having  an  individual  shield  for  optimal  signal  performance.  Additionally, two (2) guide pins are used in each module slot, one at each end of every connector row.   Figure 4-2:  14-Slot Transceiver Shelf
 14221-5555-3210 15 4.3  HIGH POWER AMPLIFIER/POWER SUPPLY SHELF ASSEMBLY The Power Supply (PS) (refer to Section 4.4.5.1) are installed in a 19” rack mountable, 2-slot metal shelf, model  MA-555003  (refer to  Figure  4-3).    The  HPA/PS  shelf  is  a  mechanical-only  assembly  with  no electrical components.  Figure 4-3:  MASTR V HPA/PS Shelf Assembly (Shown with PS Installed) 4.4  MASTR V MODULES For P25 Transceiver operation, the following modules may be installed in the MASTR V Transceiver shelf: • TX module • RX module • Baseband Processor Module • Traffic Controller Module • Power Supply Module • Ethernet Switch 4.4.1  Ethernet Switch (E-Switch) Communication with the MASTR V transceiver modules is provided by a built-in Ethernet Switch module EA-555012-001 located under main module shelf.  A second position is provided under the main module shelf for a redundant Ethernet Switch module. Ethernet communications are utilized to pass voice and data transmissions, management, and control data between the Traffic Controller and supporting MASTR V modules via the Ethernet Switches.   Table 4-2:  E-Switch Module Connections LOCATION CONNECTOR  DESCRIPTION Circuit Board (side) RJ-45 Factory Service Communications Port 4-Pin Factory Service DC Power  Rear Panel 120-Pin Backplane Connection (40 pair w/Shield) 3-Pin Backplane DC Power
14221-5555-3210   16 Table 4-3:  Ethernet Switch – Front Panel Indicators and Controls INDICATOR/CONTROL INDICATOR COLOR DESCRIPTION Status LED OFF  No Status (Power OFF) GREEN SOLID  Active Switch GREEN FLASHING  Standby Switch RED SOLID  Major Fault RED FLASHING  Minor Fault YELLOW SOLID  Flash Write YELLOW FLASHING  Program Downloading Reset Switch N/A  Soft Module Reset   Figure 4-4:  Ethernet Switch Module 4.4.2  Transmitter Module (TX) The  MASTR V  TX  module  series  EA-555008-xxx  provides  a  highly  stable  0 dBm  RF  output.    The MASTR V  TX  module  uses  a  Direct  Digital  Synthesizer  (DSS)  which  optimizes  the  modulation characteristics of the TX module.  DSS can digitally create a precision waveform or modulation scheme from a  single on-board oscillator.    This capability makes  the MASTR V TX module one  of the  most versatile transmitter modules in the North American Land Mobile Radio (LMR) and European Professional Mobile Radio (PMR) marketplace.  Digitized I and Q information is sent from the Baseband Processor module via the backplane Ethernet to the TX module.
 14221-5555-3210 17 All  bands  of  MASTR  V  TX  modules  share  common  design  features  and  meet  stringent  transmitter specifications including the following:  • High output intercept point.  • 115.2 MHz 1st IF chosen for all bands of the MASTR V.   • Built-in hardware diagnostics (voltage supplies, PLL Lock).  • IQ data is sent from the Baseband Processor module for modulation.    Figure 4-5:  TX Module All electrical connections used during normal operation are located on the rear panel (refer to Figure 4-5).  Control, data, small signal, and DC power connections mate with the unified backplane.  A TX output connector is located on the rear panel. Table 4-4:  TX Module Connections LOCATION CONNECTOR  DESCRIPTION Rear Panel SMB JACK Transmitter Exciter Output 95-Pin Backplane Small Signal Connector (5X19) 3-Pin Backplane DC Power Circuit Board (side) RJ-45 Factory Service Communications Port 4-Pin Factory Service DC Power
14221-5555-3210   18 Table 4-5:  TX Module – Front Panel Indicators and Controls INDICATOR/CONTROL INDICATOR COLOR DESCRIPTION Status LED OFF  No Status GREEN SOLID  Transmitting GREEN FLASHING  Exciter Mode RED SOLID  Major Fault RED FLASHING  Minor Fault YELLOW SOLID  Flash Write (during program modes) Alternately, No Linearizer Power Loop Packets YELLOW FLASHING  Program Downloading Activity LED (Ethernet) OFF  No Activity GREEN SOLID  Ethernet Activity RED SOLID  Loss of Ethernet Activity 4.4.3  Receiver Module (RX) The MASTR V Receiver (RX) modules, model EA-555007-xxx, are dual-IF conversion receivers.  The receiver uses a Sigma-Delta analog to digital converter to process the incoming IF signal.  The output of the  analog-to-digital  converter  is a  complex  pair  of  I/Q  baseband digital signals.   The  MASTR V  RX module supports a wide range of modulation waveforms required for current and next generation public safety two-way radio communications. After IF filtering and down-conversion, received signals are digitized into I and Q information and sent to the Baseband Processor module via the backplane Ethernet.  The Baseband Processor module provides the narrow  channel  filtering  and  demodulation.   The  narrow  channel  filters  and  digital  demodulation  is performed by the system DSP, giving the MASTR V receiver the flexibility needed in current and future LMR communications systems. All  bands  of  MASTR V  RX  modules  share  common  design  features  and  meet  stringent  receiver specifications including the following: • High intercept point. • Low noise figure. • 110.2 MHz IF chosen for all bands of the MASTR V. • Automatic Level Control. • Low side LO injection for superior noise performance. • Built-in hardware diagnostics (voltage supplies, PLL Lock). • Analog FM audio test jack (for factory use only). • Raw IQ data is sent to the Baseband Processor module for demodulation.
 14221-5555-3210 19  Figure 4-6:  RX Module  Table 4-6:  RX Module Connections LOCATION CONNECTOR DESCRIPTION Rear Panel SMA Receiver Antenna Input 3.5 mm Stereo Phone Jack Analog Receiver Audio (Test mode only) 95-Pin Backplane Small Signal Connector (5X19) 3-Pin Backplane DC Power Circuit Board (side) RJ-45 Factory Service Communications Port 4-Pin Factory Service Port (DC Power)  Table 4-7:  RX Module – Front Panel Indicators and Controls INDICATOR/CONTROL INDICATOR COLOR DESCRIPTION Status LED Off  No Status Green Solid  Receiving Red Solid  Major Fault Red Flashing  Minor Fault Yellow Solid  Flash Write Yellow Flashing  Program Downloading Activity LED (Ethernet) Off  No Activity Green Solid  Ethernet Activity Red Solid  Loss of Ethernet Activity  4.4.4  Baseband Processor Module (BBP) The  Baseband  Processor  (BBP)  module  model  EA-555005-001  provides  several  functions  within  the MASTR V P25 Transceiver:
14221-5555-3210   20 • Generates all RX, TX, and Control Processing for one or more RF channels. • Provides a data interface between the Traffic Controller the TX and RX modules. • Generates a heartbeat message used to monitor the health of the transceiver modules. When a MASTR V Transceiver is powered up, the TX, and RX modules will perform a discovery period where they await a software request message from the BBP module assigned to manage that slot.  When the message is received, the module will respond with a software response message that prompts the BBP to send  the modules a personality message.  The personality message will contain all personality data (default initialization parameters).  The modules respond with an acknowledgement for the personality message, and then initialize themselves according to the personality data in the personality message.  The BBP  module  sends  the  modules  a  message  to  go  operational.    Once  operational,  the  discovery  and initialization phase is complete.  The BBP module periodically monitors the modules through heartbeat messages.  The BBP module also performs other vital roles, especially during a P25 Simulcast. Heartbeat messaging is used to monitor the condition of the TX, and RX modules.  Once operational, the BBP module sends out heartbeat messages to each module.  When a heartbeat message is received by a module, the receiving module then sends a heartbeat message back to the BBP module.  The heartbeat monitor task keeps track of the time-stamps of the received heartbeat messages. A fault is registered if a heartbeat message is not received within a predetermined time-frame. The heartbeat monitor also keeps track of certain fault conditions. Table 4-8:  BBP Module Connections LOCATION CONNECTOR  DESCRIPTION Rear Panel SMA 10 MHz Time Base Input DB-15HD Simulcast Channel 1 DB-15-HD Simulcast Channel 2 RJ-45 Ethernet MLAN 95-Pin Backplane Small Signal Connector (5X19) 3-Pin Backplane DC Power Circuit Board (side) RJ-45 Factory Service Port (Signaling) 4-Pin Factory Service Port (DC Power) Front Panel USB Field Service Communications Port   Table 4-9: BBP Module – Front Panel Indicators and Controls INDICATOR/CONTROL INDICATOR COLOR DESCRIPTION Reference LED  The BBP's Reference LED uses each color to denote the current status of several functions. This is unlike LED patterns used by other MASTR V modules where each LED color  MUX Delay Controller BBP Clock Controller GPS 10 MHz Signal Off  No Power Red Solid  In Standby Mode In Standby Mode No Input from GPS Receiver Green Flashing  In Standby Mode In Standby Mode 10 MHz OK Red Flashing  In Standby Mode Providing Clock Signal to Shelf No Input from GPS Receiver
 14221-5555-3210 21 INDICATOR/CONTROL INDICATOR COLOR DESCRIPTION indicates the status of only on Green Solid  In Standby Mode Providing Clock Signal to Shelf 10 MHz OK Yellow Flashing  Provide MUX Delay Signaling to Shelf In Standby Mode No Input from GPS Receiver Yellow/Green Flashing  Provide MUX Delay Signaling to Shelf In Standby Mode 10 MHz OK Yellow/Red Flashing  Provide MUX Delay Signaling to Shelf Providing Clock Signal to Shelf No Input from GPS Receiver Yellow Solid  Provide MUX Delay Signaling to Shelf Providing Clock Signal to Shelf 10 MHz OK Channel LED Off  No Activity Green Solid  Channel Inactive (no batch clock) Green Flashing  Channel Active (batch clock present, 3 second blink) Status LED Off  No Status Green Solid  OK Status Green Flashing  Running Loader Application Red Solid  Major Fault Red Flashing  Minor Fault Yellow Solid  Flash Write Yellow Flashing  Program Downloading Yellow/Green Flashing  USB Command Success Yellow/Red Flashing  USB Command Fail Activity LED Off  No Activity Green Solid  Ethernet Activity Green Flashing  Undefined (future use) Red Solid  Major Fault (Missing heartbeat from a board controlled by this BB) Red Flashing  Minor Fault Yellow/Green Flashing  USB Command Success Yellow/Red Flashing  USB Command Fail Reset Switch* N/A  Software Reset
14221-5555-3210   22   Figure 4-7:  Baseband Processor Module  4.4.5  Traffic Controller Module (TC) The Traffic Controller (TC) module model EA-555004-001 performs interfacing for one (1) MASTR V P25 RF channel.  The TC module provides the following services: • Data and control information for one (1) TX module. • Data and control information for one (1) RX module. • Generates the P25-formatted TX messages for over-the-air transmission. • Provides VoIP interfacing to other P25 sites. The TC module manages data and control information for one (1) TX and one (1) RX channel module.  Incoming data from dispatch points is processed into over-the-air P25-formatted TX messages.  The TC module processes decoded radio information received from the BBP module, and handles all aspects of trunking (subscriber unit validation, assigned channels, queuing, etc.). During P25 operation, the TC module interprets and directs inbound calls.  It issues appropriate control commands to and from the TX and RX modules, including how to handle data between the transceiver and the Control Point. The TC module also handles VoIP interfacing to other P25 sites.  Receiver packets are formatted into a VoIP-capable protocol and sent to other predefined P25 sites for retransmission. Table 4-10: TC Module Connections LABEL CONNECTOR DESCRIPTION Rear Panel RJ-45 Ethernet MLAN RJ-45 Ethernet PLAN 95-Pin Backplane Small Signal Connector (5X19) 3-Pin Backplane DC Power Circuit Board (side) RJ-45 Factory Service Communications Port 4-Pin Factory Service DC Power
 14221-5555-3210 23 Front Panel USB Service Communications Port Table 4-11: TC Module – Front Panel Indicators and Controls INDICATOR/CONTROL INDICATOR COLOR DESCRIPTION Status LED Off  No Status Green Solid  RX/TX C-LAN Green Flashing  Undefined (future use) Red Solid  Major Fault Red Flashing  Minor Fault Yellow Solid  Flash Write Yellow Flashing  Program Downloading Activity LED Off  No Activity Green Solid  Ethernet Activity Green Flashing  Undefined (future use) Red Solid  Major Fault Red Flashing  Minor Fault Yellow Solid  Undefined (future use) Yellow Flashing  Undefined (future use) S1 and S2 LED Undefined  Undefined (future use)   Figure 4-8:  Traffic Controller Module
14221-5555-3210   24 4.4.5.1  Power Supply Module (PS) The MASTR V AC Power Supply (PS) module EA-555011-001 (refer to Figure 4-9) and DC Power Supply module  EA-555001-003  (not  shown)  are  continuous  duty  switching  power  supplies.    The  AC  supply operates from an input of 85 VAC to 265 VAC at 47 Hz to 63 Hz (1000 Watts maximum).  The DC supply operates from a -48VDC input and can operate from an input of -38 VDC to -57 VDC.  Each PSU provides a maximum of 865 Watts total output power divided among the following three (3) DC outputs: EA-555011-001 (AC PS) EA-555011-003 (DC PS) • +28 VDC at 25 Amps • +28 VDC at 25 Amps • +12 VDC at 2.8 Amps • +12 VDC at 5.0 Amps • +5.0 VDC at 28 Amps • +5.0 VDC at 15 Amps Each MASTR V PS includes front panel LED status indicators for each DC output and power input.  A front panel ON/OFF switch used to disable the power supply and built-in cooling fan. Three (3) DC power output connections are provided: one (1) to provide DC current to the MASTR V multi-channel shelf, another to provide DC current to the HPA module6, and a spare DC connection. The MASTR V PS is a negative ground power supply (the negative lead of each DC output is tied to chassis ground).  Over voltage, under voltage, and over current protection is built-into the AC input, and each DC output.  In the event one of the protection circuits is triggered, only the affected DC output is shut down until the protection circuit is reset.  Figure 4-9: Power Supply Module                                                            6 Not used in MASTR V Transceiver configuration.
 14221-5555-3210 25 Table 4-12: Backplane – Module DC Power Connector Pinout CONNECTOR LABEL DESCRIPTION DIAGRAM (As viewed when facing the rear of the PS) +5V/+12VDC Shelf To MASTR V T/R Shelf  +28VDC HPA6 To HPA Module                                5V,12V VDC AUX Auxiliary/Spare   Table 4-13: PS Front Panel Indicators and Switches INDICATOR/CONTROL INDICATOR COLOR DESCRIPTION +28 VDC LED Off  OFF or not operational Green Solid  Operational +12 VDC LED Off  OFF or not operational Green Solid  Operational +5 VDC LED Off  OFF or not operational Green Solid  Operational AC Power LED Off  OFF or not operational Green Solid  Operational ON/OFF Switch N/A  AC Power ON/OFF
14221-5555-3210   26 4.4.6  AC and DC Power Distribution AC powered sites use specially designed dual input AC power distribution strips, model DP-016706-001 (for 120VAC applications, shown  in  Figure  4-10)  and  DP-016706-002 (for 220VAC applications, not shown).  Each AC power strip has two (2) circuit protected high current inputs (110 VAC, 20 Amp and 220VAC, 15 Amp, respectively).  Each high-power input is distributed to three (3) AC outlets for a total of 6 outlets per power strip.  The housing around two outlets on each circuit are silk screened with red as an indication of where to connect the high current MASTR V power supplies used at transceiver rack-ups.  The red only designates use, not rating.   Figure 4-10: Dual input 120VAC Power Distribution Strip DC  powered  sites  use  DC  Power  Distribution  Blocks,  models  EA-555019-001  (low  power)  and EA-555019-002 (high power).  Each DC Distribution Block is designed to distribute -48 VDC from two (2) DC input circuits.  Like the AC model, distribution across two circuits reduces the area on the rack’s rear rails required to mount multiple power strips and distributes the load across multiple circuits which minimizes the number of hardware devices which fail when circuit protections trips.  Figure 4-11: EA-555019-001 – -48 VDC Low Power DC Distribution Strip   Figure 4-12: EA-555019-002 – -48 VDC High Power DC Distribution Strip
 14221-5555-3210 27 DC-powered  MASTR  V  sites  may  use  the  enhanced  DC  Power  Distribution  Blocks,  models EA-555019-003 (low power) and EA-555019-004 (high power).  Similar in function to the DC Power Distribution  blocks  shown  in  Figure  4-11  and  Figure  4-12,  the  enhanced  versions  include  connector assemblies for the DC input connections.  The addition of DC input connectors provides ease of installation and improves performance of the MASTR V DC distribution.  An external DC power disconnect device shall be provided and installed as part of the DC system supplying power to the MASTR V rack.  For permanently connected equipment, a readily accessible disconnect device shall be incorporated external to the equipment.    Figure 4-13: EA-555019-003 – Enhanced -48 VDC Low Power DC Distribution Strip     Figure 4-14: EA-555019-004 – Enhanced -48 VDC High Power DC Distribution Strip 4.4.7  Cross-Connect Panel The MASTR V IP Cross-connect panel, model number EA-555016-002, includes printed circuit board CB-555149-002 and a 2-RU high metal frame for accommodating 19-inch rack mounting the board.  One or more Cross-connect panels are installed at all MASTR V P25 sites.  Additional cabling at the Cross-connect panel is installed when a site is setup to support Phase 2.     - - - P25 Trunked Phase 2 Operation - - - • Cross-connect panels are installed at all MASTR V P25 Phase 2 equipped trunked sites which use two (2) or more Baseband modules. • Additional cabling is installed at the Cross-connect panel to support P25 Phase 2. The  Cross-connect  board  provides  distribution  of  timing  signals  between  two  (2)  or  more  Baseband modules at a site.  It also provides distribution of timing signals between two (2) or more racks or cabinets containing MASTR V transceiver shelves.   NOTENOTE
14221-5555-3210   28 The  timing  signals  passing  through  the  Cross-connect  board  to  each  Baseband  module  are  used  to synchronize operations between each RF channel and ensure smooth transition between Control Channel, Working Channel, and timeslot operations.  Figure 4-15: IP Simulcast Cross-Connect Board CB-555149-002 4.5  RACK AND CABINET ASSEMBLIES This MASTR V transceiver configuration is available in an extra deep 86-inch x 46-RU open rack, part number BAT  150  196/22 (refer to  Figure 4-16), an extra deep  86-inch x  45-RU cabinet,  part  number MA-555025 series (refer to Figure 4-17), and a seismic rated open rack, part number BAT150196/24 (refer to Figure 4-18).  Each model supports installation of 19-inch rack mountable equipment.  Cabinet, part number 14002-1000-11 (not shown), supports installations where CE/ETSI requirements apply.     Figure 4-16: 86-inch Open Rack Assembly Figure 4-17: 86-inch Extra Deep Cabinet Figure 4-18: Seismic Rated Open Rack Assembly
 14221-5555-3210 29 4.5.1  DC-to-AC Inverter DC-powered sites using the Harris Extra Deep Cabinet may require a DC-to-AC Inverter, part number A10-0326-001, to power the cabinet fan.  Initial releases of the 86-inch Extra Deep Cabinet use an AC-powered cabinet fan for forced ventilation.  The inverter is required to power this fan at DC-powered sites.  Later models of the cabinet may include an optional DC-powered fan which would eliminate the inverter.  Figure 4-19: DC-to-AC Inverter Used to Power the Cabinet Fan at DC-Powered Sites
14221-5555-3210   30 5. PROGRAMMING, TEST, AND DIAGNOSTICS 5.1  VIDA DEVICE MANAGER Setup, configuration, and programming of a MASTR V P25 Trunked transceiver is accomplished through the use of the VIDA Device Manager programming software tool.  VIDA Device Manager is an easy-to-use programming tool designed around a Windows-based file management system that permits users to configure and manage devices within their system.  The user can save/open personalities using the Windows file system. The  user interface, known as  the  Device  Management Console (DMC), allows users  to configure and manage IP-accessible devices in their MASTR V radio system. It allows users to edit device Personalities and permits users to perform actions such as the following: • Reset • Read Version • Load Code • Read Personality • Write Personality The DMC stores device connection information and all personalities (by default) for the supported devices within the radio system. The information stored includes device definitions, device plug-ins, device Client plug-ins, device personalities, device code, device connections, and device details. The Repository provides an interface to access, modify, and create the information.    5.2  TEST AND DIAGNOSTICS The MASTR V transceiver has built-in self diagnostics and fault reporting.  Transceiver faults may be remotely monitored via fault reporting from one or more of the following resources: • Via the VIDA network through the Regional Network Manager. • By telnet session while connected locally to a MASTR V transceiver. The TC module and BBP modules are capable of reporting fault information via the VIDA Network to the Regional Network Manager (RNM).  The RNM has the ability to “Poll” the status of certain equipment, and “Trap” responses to log files.  For more information regarding RNM polling and trapping, refer to the Regional Network Manager User Manual: MM1000018633.
 14221-5555-3210 31 6. REFERENCE MANUALS The  following  table  provides  a  listing  of  individual  manuals  that  may  be  useful  when  installing  and maintaining a MASTR V P25 Transceiver: Table 6-1:  Reference Manuals REFERENCE MANUALS MANUAL NUMBER Standard For Site Grounding and Protection Manual AE/LZT 123 4618/1 Electrostatic Discharge Protection Manual LBI-38737 Specification, Guidelines & Practices Manual LBI-39185 Antenna Systems Manual LBI-38983 MASTR V P25 Base Station Installation Manual MM-015040-001 MASTR V P25 Base Station Application/Assembly Diagrams Manual MM-015041-001 VIDA Device Manager User’s Manual MM-016371-001 VIDA Network Regional Network Manager User’s Manual MM1000018633
14221-5555-3210   32 7. CUSTOMER SERVICE 7.1  TECHNICAL SUPPORT The Technical Assistance Center's (TAC) resources are available to help with overall system operation, maintenance, upgrades and product support.  TAC is the point of contact when answers are needed to technical questions. Product specialists, with detailed knowledge of product operation, maintenance and repair provide technical support via a toll-free (in North America) telephone number.  Support is also available through mail, fax and e-mail. For more information about technical assistance services, contact your sales representative, or contact the Technical Assistance Center at the following: North America:  1-800-528-7711 International:  1-434-385-2400 Fax:  1-434-455-6712 E-mail:  PSPC_tac@harris.com 7.2  TECH-LINK ONLINE SERVICES For more information about this and other Harris PSPC products, check out our Tech-Link service at:  https://premier.pspc.harris.com/ Tech-Link is a one stop link to Technical Documentation (downloadable PDFs) - Software Revisions - Feature Encryption - pictorials of parts and accessories - and other information pertaining to our products. Information that will enhance your service efforts -- 24 hours a day, 7 days a week. 7.3  CUSTOMER CARE If any part of the system equipment is damaged on arrival, contact the shipper to conduct an inspection and prepare a damage report.  Save the shipping container and all packing materials until the inspection and the damage report are completed.  In addition, contact the Customer Care center to make arrangements for replacement equipment.  Do not return any part of the shipment until you receive detailed instructions from a Harris representative. Contact the Customer Care center at https://www.harris.com//solution/pspc-customer-service or: North America: Phone Number: 1-800-368-3277 Fax Number:  1-321-409-4393 E-mail:  PSPC_CustomerFocus@harris.com International: Phone Number: 1-434-455-6403 Fax Number:  1-321-409-4394 E-mail:  PSPC_InternationalCustomerFocus@harris.com
 14221-5555-3210 33 8. WARRANTY Please register this product within 10 days of purchase.  Registration validates the warranty coverage, and enables Harris to contact you in case of any safety notifications issued for this product. Registration can be made on-line at the Customer Care center webpage: https://www.harris.com//solution/pspc-customer-service While on the webpage, please review the applicable battery and/or product warranty literature.

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