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User Manual
Fios® IPTV Remote Control
CUSTOMER SETUP GUIDE
Before you begin, check your package contents to make sure you have all of the
following:
-Fios® IPTV Remote Control
-Fios® IPTV Set-Top Box
-STB Power Adapter & HDMI Cable
FIRST:
Setup the Fios® IPTV Set-Top Box using the instructions
provided in the Fios® IPTV Set-Top Box Customer Setup Guide
NEXT:
Follow the steps below to set up your Fios® IPTV Remote Control
Step 2:
Pull
Plastic
Tab
ur
up the
Step 3:
Press
Power
Button
Fios® IPTV Remote Control Set-Up:
STEP 1: Check that your FiOS® IPTV Set-Top Box is connected to
your TV and is plugged in to a power outlet.
STEP 2: Pull and Remove the plastic tab on the back of the
Fios® IPTV Remote Control to connect and activate the
batteries.
4 AAA batteries come already installed in the Remote Control
.
STEP 3:
• Point the Fios® IPTV Remote Control at yo
TV and press the “Power Button”.
• Follow the on-screen instructions to set
Remote Control for your TV’s Mfg. and Model.
Your Fios® IPTV Remote Control comes already paired
with
and ready to control the Fios® IPTV STB that it
was shipped
with
.
Troubleshooting:
PROBLEM:
You point the Fios® IPTV Remote Control at the TV, press the “Power Button”, and
nothing happens.
SOLUTION:
1. Check that the TV is connected to the Fios® IPTV STB and that the TV has the
correct input selected.
You may need to use the TV’s remote control to change the TVs Input to the correct
source.
2. Check that the Fios® IPTV STB is plugged into a power adaptor and that the
power indicator light is on.
3. Check that you have completely removed the plastic tab on the back of the
Fios® IPTV Remote Control.
4. Check that when you press a button on the Fios® IPTV Remote Control, the
indicator light on the bottom front of the Remote control lights up.
You may need to replace the AAA batteries in the Remote Control.
5. Check that the Fios® IPTV Remote Control is in the same room as the Fios®
IPTV STB that it came packaged with.
You may need to move the FiOS® IPTV Remote Control back into the room with the
FiOS® IPTV STB that is was packaged with.
If you have checked the items above, and the problem is still not fixed,
please contact Verizon Customer Support for assistance.
FCC Information:
F CC ID: 2A GOF RC360 ; MO DE L : IP RC 100 0 , F ios ® IP T V R emote C ontrol
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) This device must accept any interference received, including
interference that may cause undesired operation.
The FCC ID: 2AGOF RC360 on your IPTV Remote Control is located inside the bat tery co mpartment. The
battery cover must be removed to view the FCC ID.
F E DE R A L C OMM UNIC AT IONS C OMM IS SI ON (F C C ) S TA TE MEN T INF OR MAT IO N T O TH E US E R:
CAUTION: Changes or modications to the equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This equipment generates
uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or
more of the following measures: Reorient or relocate the receiving antenna, increase the separation between the
equipment and receiver. If applicable, connect the equipment into an outlet on a circuit dierent from that to which
the receiver is connected. Consult the dealer or an experienced radio / TV technician for help.
Additional Statements:
Electrical Safety Statement:
Use 4 AAA Batteries 1.5VDC
Rechargeable batteries not recommended.
Open Source Notification:
This product contains certain software that is covered by open source licensing requirements. Copies of the
licenses and a downloadable copy of the source code for the open source software that is used in this product
are available on the following website:
http://verizon.com/opensource/
All open source software contained in this product is distributed WITHOUT ANY WARRANTY. All such software
is subject to the copyrights of the authors and to the terms of the applicable licenses included in the download.
You may also obtain a copy of the source code for the open source software used in this product for a period of
three years after your receipt of the product by sending a check for $10, payable to VERIZON, to the address
below:
Verizon
One Verizon Way
Basking Ridge, NJ 07920
Attn: Legal, Open Source Requests
© 2015 Verizon. All rights reserved