HID Global X001800A Ribbon RFID 13.56MHz Radio Module User Manual Using the Photo option

HID Global Corporation Ribbon RFID 13.56MHz Radio Module Using the Photo option

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X001800A User Manual

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15370 Barranca Parkway Irvine, CA 92618-2215 USA DTC4500 User Guide P/N: L001444

© 2010 HID Global Corporation All rights reserved DTC4500 Card Printer/Encoder User Guide (Rev 1.0), © 2010 property of HID Global Corporation. All rights reserved. Exclusive permission is granted to authorized resellers of HID Global products to reproduce and distribute this copyrighted document to authorized HID Global customers, who have signed a no disclosure agreement regarding the restricted, proprietary use of said document. The revision number for this document will be updated to reflect changes, corrections, updates and enhancements to this document. Revision Control Number Date Document Title Revision 1.0 March 2010 DTC4500 Card Printer/Encoder User Guide Trademarks and Disclaimers HID, HID Global, and Fargo are the trademarks or registered trademarks of HID Global Corporation in the U.S. and other countries. The information contained in this document is provided AS IS without any warranty. HID Global hereby disclaims all warranties and conditions with regard to the information contained herein, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. In no event shall HID Global be liable, whether in contract, tort or otherwise for any indirect, special or consequential damages arising from the use of the information contained in this document. Any questions regarding changes, corrections, updates or enhancements to this document should be forwarded to: Hid Global Support Services 6533 Flying Cloud Drive Eden Prairie, MN 55344 (USA) (866)607-7339 Ext #6 FAX: (952) 946-8492 www.hidglobal.com DTC4500 Card Printer/Encoder User Guide 2

© 2010 HID Global Corporation All rights reserved Table of Contents DTC4500 User Guide ______________________________________________________________________ 1 Section 1: Specifications ___________________________________________________________________ 5 Regulatory Compliances ___________________________________________________________________________ 5 Agency Listings__________________________________________________________________________________ 6 United States__________________________________________________________________________________ 6 Canada ______________________________________________________________________________________ 6 Safety Messages (review carefully)___________________________________________________________________ 7 Environmental Protection (China-RoHS) ______________________________________________________________ 8 Traditional Chinese RF Emissions and Safety Statements _______________________________________________ 8 Simplified Chinese _____________________________________________________________________________ 9 Technical Specifications __________________________________________________________________________ 10 Functional Specifications__________________________________________________________________________ 13 Printer Components: Print Ribbons _______________________________________________________________ 13 Ribbon Types/Count Table______________________________________________________________________ 14 Printer Components: Blank Cards ________________________________________________________________ 15 Section 2: Setup and Installation Procedures _________________________________________________ 16 Choosing a Good Location ________________________________________________________________________ 16 About Moisture Condensation ___________________________________________________________________ 16 Unpacking and Inspection_______________________________________________________________________ 16 Installing the Print Ribbon Cartridge (DTC4500) _______________________________________________________ 17 Installing the Ribbon___________________________________________________________________________ 17 Installing Blank Cards into the Card Hopper (DTC4500)_________________________________________________ 19 Using the Single and Dual Hopper ________________________________________________________________ 19 Setting the Card Size for CR79 and CR80_____________________________________________________________ 23 Connecting the Printer power ______________________________________________________________________ 27 Section 3: Print Driver Installation_________________________________________________________ 28 Driver Installation Instructions _____________________________________________________________________ 28 Section 4: Printer Preferences Tab Functions ________________________________________________ 29 |contextid=30 Using the Card tab __________________________________________________________________ 29 Using the Toolbox Options ________________________________________________________________________ 30 |contextid=150 Using the Configuration Tab __________________________________________________________ 31 |contextid=151 Selecting the Calibrate Laminator tab____________________________________________________ 32 Using the Event Monitoring Group Box ______________________________________________________________ 34 Reviewing the Ribbon Low message ______________________________________________________________ 34 |contextid=152 Selecting the Calibrate Ribbon tab ______________________________________________________ 35 |contextid=154 Selecting the Clean Printer tab _________________________________________________________ 37 |contextid=155 Selecting the Advanced Settings tab_____________________________________________________ 38 |contextid=40Using the Device Options tab ___________________________________________________________ 46 |contextid=50Using the Image Color tab ______________________________________________________________ 49 |contextid=51Using the Image Calibrate tab ___________________________________________________________ 52 |contextid=70Using the Magnetic Encoding Tab________________________________________________________ 53 Using the Magnetic Encoding Tab – ISO Standards___________________________________________________ 54 Using the Magnetic Encoding Tab – Custom Encoding or Raw Binary Encoding Mode ______________________ 56 Reviewing the ISO Track Locations_______________________________________________________________ 57 Reviewing the Sample String ____________________________________________________________________ 58 Sending the Track Information ___________________________________________________________________ 59 Reviewing the ASCII Code and Character Table _____________________________________________________ 60 |contextid=80Using the Lamination tab ______________________________________________________________ 62 |contextid=90 Using the Overlay / Print Area tab _______________________________________________________ 62 DTC4500 Card Printer/Encoder User Guide 3

© 2010 HID Global Corporation All rights reserved |contextid=100Using the K Panel Resin tab ___________________________________________________________ 66 |contextid=120Using the Printer Info tab______________________________________________________________ 69 Section 5: Selecting the Fluorescent Panel Ribbon Type________________________________________ 70 Creating a Custom Fluorescent Image (using the YMCFKO Ribbon) _____________________________________ 70 Configuring Fluorescent Data (F-Panel for YMCFKO Ribbon) using the Application ________________________ 72 Section 6: System Overview- Troubleshooting ________________________________________________ 76 Reviewing the DTC4500 Sequence of Operations ______________________________________________________ 76 Reviewing the DTC4500 Sequence of Operations ____________________________________________________ 77 Section 7: Troubleshooting________________________________________________________________ 78 Printer Error Button and Display Message Table _______________________________________________________ 78 Using the Error Message Table _____________________________________________________________________ 80 Troubleshooting with the Error Message Table_________________________________________________________ 82 Printer Specific Tools (DTC4500)___________________________________________________________________ 92 Additional Printer Specific Tools (DTC4500) _______________________________________________________ 93 Section 8: Cleaning ______________________________________________________________________ 94 Safety Messages (review carefully) _______________________________________________________________ 94 DTC4500 Card Printer/Encoder Cleaning Kit _______________________________________________________ 95 Printhead Cleaning ____________________________________________________________________________ 96 Cleaning the Platen and the Card Feed Rollers_______________________________________________________ 97 Cleaning the Printer’s Interior____________________________________________________________________ 99 Cleaning the Printer’s Exterior ___________________________________________________________________ 99 Section 9: Firmware Upgrades____________________________________________________________ 100 Upgrade the Printer Firmware _____________________________________________________________________ 100 Section 10: HID Global Technical Support__________________________________________________ 103 Reading the Serial Numbers on a Fargo Printer _______________________________________________________ 104 Appendix A ____________________________________________________________________________ 105 Using the Defined Area Option ____________________________________________________________________ 105 Configuring Fluorescent Data (F-Panel for YMCFKO Ribbon) using the Workbench _________________________ 106 DTC4500 Card Printer/Encoder User Guide 4

© 2010 HID Global Corporation All rights reserved Section 1: Specifications The purpose of this section is to provide you with specific information on the Regulatory Compliances, Agency Listings, Technical Specifications and Functional Specifications for the DTC4500 Card Printer User Guide. Regulatory Compliances Term Description CSA (cUL) The Printer manufacturer has been authorized by UL to represent the Card Printer as CSA Certified under CSA Standard C22.2 No. 60950-1-03. File Number: E145118 FCC The Card Printer complies with the requirements in Part 15 of the FCC rules for a Class A digital device. EMC The Card Printer has been tested and complies with EN55022 / CISPR 22 Class A: and EN55024 standards. (Note: Based on the above testing, the Printer manufacturer certifies that the Card Printer complies with current EMC directive 2004/108/EC of the European Community and has placed the CE mark on the Card Printer.) License Number: J99032510 UL The Card Printer is listed under UL IEC 60950-1 (2001) INFORMATION TECHNOLOGY EQUIPMENT (Note: This product is intended to be supplied by a Listed Power Unit marked Class 2 and rated for 24 V dc, 3.7 to 5A.) File Number: E145118 Environmental Power supply Efficiency level IV, RoHS, China RoHS DTC4500 Card Printer/Encoder User Guide 5

© 2010 HID Global Corporation All rights reserved Agency Listings Term Description Emissions Standards CE, FCCPart 15 Class A, CRC c1374, CISPR22 Class A, EN55022, EN55024, EN61000-3-2, EN61000-3-3, Safety Standards UL IEC 60950-1 (2001), CSA C22.2 No. 60950-1-03. United States This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference; in which case, you will be required to correct the interference at his own expense. Reference the Safety Messages in this document. Canada This Class A digital apparatus complies with Canadian ICES-003. C’et appareil numerique de la classe A est comforme a la norme NMB-003 du Canada. Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. DTC4500 Card Printer/Encoder User Guide 6

© 2010 HID Global Corporation All rights reserved Safety Messages (review carefully) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury. Information that raises potential safety issues is indicated by a warning symbol (as shown to the left). • To prevent personal injury, refer to the following safety messages before performing an operation preceded by this symbol. • To prevent personal injury, always remove the power cord prior to performing repair procedures, unless otherwise specified. • To prevent personal injury, make sure only qualified personnel perform these procedures. Caution: This device is electrostatically sensitive. It may be damaged if exposed to static electricity discharges. Information that raises potential electrostatic safety issues is indicated by a warning symbol (as shown to the left). • To prevent equipment or media damage, refer to the following safety messages before performing an operation preceded by this symbol. • To prevent equipment or media damage, observe all established Electrostatic Discharge (ESD) procedures while handling cables in or near the Circuit Board and Printhead Assemblies. • To prevent equipment or media damage, always wear an appropriate personal grounding device (e.g., a high quality wrist strap grounded to avoid potential damage). • To prevent equipment or media damage, always remove the Ribbon and Cards from the Printer before making any repairs, unless otherwise specified. • To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. DTC4500 Card Printer/Encoder User Guide 7

© 2010 HID Global Corporation All rights reserved Environmental Protection (China-RoHS) Environmental Protection Use Period is based on the product being used in an office environment. Traditional Chinese RF Emissions and Safety Statements 經型式認證合格之低功率射頻電機,非經許可,公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。低功率射頻電機之使用不得影響飛航安全及干擾合法通信;經發現有干擾現象時,應立即停用,並改善至無干擾時方得繼續使用。前項合法通信,指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。 DTC4500 Card Printer/Encoder User Guide 8

© 2010 HID Global Corporation All rights reserved Simplified Chinese 如何使用本手册实际上,DTC4500 证卡打印机用户指南是一本整个证卡打印机的故障排除和服务手册。本手册旨在帮助安装人员和技术人员快速有效地查找相关过程、组件和术语。安装人员或技术人员可根据自己的喜好,高效地使用本手册的电子文档或纸面文档。安全消息(请仔细阅读) 符号安全事项的重要说明危险: 如果不遵循这些安装指南进行操作,可能会导致重伤,甚至死亡。可能引发安全问题的信息由警告符号(如左图所示)来表示。为了确保人身安全,在执行前面带有此符号的操作之前,请先阅读下面的安全消息。为了确保人身安全,除非另有规定,否则在执行维修过程前,始终应断开电源。为了确保人身安全,只能由有资格的人员执行这些过程。安全消息(请仔细阅读) 符号安全事项的重要说明小心: 此设备为静电敏感设备。如果暴露在静电电流下,可能会损坏设备。可能引发静电安全问题的信息由警告符号(如左图所示)来表示。为了防止设备或介质受损,在执行前面带有此符号的操作之前,请先阅读下面的安全消息。为了防止设备或介质受损,请在处理电路板和打印头部件中或附近的电缆时,遵守所有规定的静电放电 (ESD) 过程。为了防止设备或介质受损,请始终佩带适当的个人接地设备(例如,已接地避免出现潜在损坏的高质量腕带)。为了防止设备或介质受损,除非另有规定,否则在执行任何维修过程前,始终应将色带和证卡与打印机分离。为了防止设备或介质受损,在操作打印机前,请取下手指和手上的珠宝饰物,并将手上的油渍和污渍彻底清洗干净。 DTC4500 Card Printer/Encoder User Guide 9

© 2010 HID Global Corporation All rights reserved Technical Specifications Term Function Print resolution • 300 x 300 dpi(11.8 dots/mm) • Up to 16.7 million colors, Monochrome Printer Memory 16MB RAM Print Area CR-80 (3.375"L x 2.125"W / 85.6mmL x 54mmW) Print Method Dye Sublimation/Resin Thermal Transfer Printer Driver & System Requirements • Windows XP, Server 2003 and 2008, Vista 32-bit and 64-bit compliance, Linux distributions-Red Hat, open • SUSE, SUSE Enterprise, Ubuntu, Fedora Core • Mac OS X version 10.0 to 10.5 • x86 based PC or compatible, Windows 2000, Windows XP, Windows 2003, 500MHz computer with 256MB of RAM or higher, 500MB free hard disk space or higher Fargo E-card Software Development Kit Support with developed Fargo E-card Software Development Kit (SDK). DTC4500 Card Printer/Encoder User Guide 10

© 2010 HID Global Corporation All rights reserved Technical Specifications Term Function Connectivity • Standard USB 2.0 (USB Standard with this option), including single USB cable support for Omnikey 5121 and 5125 encoders • Ethernet 10/100 option, including single Ethernet cable support for Omnikey 5121 encoder (separate USB cable required for encoding with the Omnikey 5125 encoder) • Full bi-directional status messaging to the PC during the encoding process Print Speed Indicates the Ribbon type and the number of Ribbon panels printed where Y=Yellow, M=Magenta, C=Cyan, K=Resin Black, O=Overlay, F=Fluorescing Resin • YMCKO= 24 seconds per card • YMCKOK= 30 seconds per card • Resin= 6 seconds per card • Print speed indicates an approximate batch print speed and is measured from the time a card feeds into the Printer to the time it ejects from the Printer. • Print speeds do not include encoding time or the time needed for the PC to process the image. • Process time is dependent on the size of the file, the CPU, amount of RAM and the amount of available resources at the time of the print. DTC4500 Card Printer/Encoder User Guide 11

© 2010 HID Global Corporation All rights reserved Technical Specifications Term Function Card Size and Types Supported • CR-80 (3.362"L x 2.114"W / 85.4mmL x 53.7mmW) • CR-79 (3.303”L x 2.051”W / 83.7mmL x 51.9mmW • 10 mil to 40 mil card thickness • Re-writable card technologies (requires special rewritable cards) • PVC, Polyester cards with a polished PVC finish Printer Dimensions DTC4500 : • 14.4"(366 mm)L x 9.2"(234 mm)W x 9.8"(249 mm)H w/o output bin • 18.1"(460 mm)L x 9.2"(234 mm)W x 9.8"(249 mm)H w/ output bin DTC4500 with Flipper (includes input Hopper): • 18.7"(475 mm)L x 9.2"(234 mm)W x 9.8"(249 mm)H DTC4500 without Flipper (includes input and output Hoppers): • 18.7"(475 mm)L x 9.2"(234 mm)W x 18.9"(480 mm)H Environmental Operation • 20-80% Humidity • 65° to 80° F / 18° to 27° C Temperature Electrical • External power adapter: 100-240 VAC, 1.5 A max, output 24Vdc 3.75A • 50 Hz/60 Hz Supply Frequency • Efficiency level IV Encoding Options Supported • Omnikey 5121 (iClass, Mifare, Desfire) • Omnikey 5125 (HID Prox,Indala) • Contact Smart Card (requires Omnikey 5121 or 5125 ) • ISO Mag Encoding standard 7811, Parts 1-7. High or Low Coercivity. (Raw Magnetic Encoding option) • JIS II Mag Encoding DTC4500 Card Printer/Encoder User Guide 12

© 2010 HID Global Corporation All rights reserved Functional Specifications This Card Printer utilizes two different, yet closely related printing technologies to achieve its remarkable direct-to-card print quality for dye-sublimation and resin thermal transfer. Printer Components: Print Ribbons The Card Printer utilizes both dye-sublimation and/or resin thermal transfer methods to print images directly onto blank cards. Since the dye-sublimation and the resin thermal transfer print methods each provide their own unique benefits, Print Ribbons are available in resin-only, dye-sublimation-only and combination dye-sublimation/resin versions. To make it easier to remember which Print Ribbons are which, a letter code has been developed to indicate the type of Ribbon panels found on each Ribbon. This letter code is as follows: = Dye-Sublimation Yellow Panel = Dye-Sublimation Magenta Panel = Dye-Sublimation Cyan Panel = Resin Black Panel (Premium unless otherwise stated ) = Clear Protective Overlay Panel = Ultra Violet Fluorescing Panel DTC4500 Card Printer/Encoder User Guide 13

© 2010 HID Global Corporation All rights reserved Ribbon Types/Count Table Ribbon type and count used in each Printer. Ribbon DTC4500 YMCKO – Full Color/Resin Black/Overlay 500 YMCKO Half Panel – Full Color (1/2)/Resin Black/Overlay 850 YMCFKO - Full Color/UV Fluorescing/Resin Black/Overlay 500 YMCKK - Full Color/2 Resin Black 500 YMCKOK - Full Color/2 Resin Black/Overlay 500 YMCFKOK - Full Color/UV Fluorescing/2 Resin Black/Overlay 400 K – Standard Resin 3000 K – Premium Resin 3000 Colored Resin 2000 Metallic Resin 2000 KO - Premium Black Resin/Overlay 1250 BO - Dye-Sub Black/Overlay 1250 None – Rewritable Supported DTC4500 Card Printer/Encoder User Guide 14

© 2010 HID Global Corporation All rights reserved Section 2: Setup and Installation Procedures This section describes the setup and installation for the DTC4500 Card Printer. Choosing a Good Location Follow these guidelines: • Place the unit in a location with adequate air circulation to prevent internal heat build up. • Use the Printer's dimensions as a guideline for the minimum clearances to the unit. (Note: Allow for adequate clearance in front of the unit to accommodate the unit with its Covers open.) • Do not install unit near heat sources such as radiators or air ducts or in a place subject to direct sunlight, excessive dust, mechanical vibration or shock. About Moisture Condensation If the unit is brought directly from a cold to a warm location or is placed in a very damp room, moisture may condense inside the unit. Should this occur, print quality may not be optimum. Leave the unit turned Off in a warm, dry room for several hours before using. This will allow the moisture to evaporate. Caution: For safety purposes, Ethernet is not intended for a direct connection outside of the building. Unpacking and Inspection While unpacking your Printer, inspect the carton to ensure that no damage has occurred during shipping. Make sure that all supplied accessories are included with your unit. Check that the following items are included: • Power Supply • US / EU Power Cable • USB cable (2.0) • Software Installation CD/User Guide • User Guide • Warranty Statement, Registration Card and Compliancy Document DTC4500 Card Printer/Encoder User Guide 16

© 2010 HID Global Corporation All rights reserved Installing the Print Ribbon Cartridge (DTC4500) Fargo Card Printers require highly specialized supplies to function properly. • The Fargo DTC4500 Card Printer uses a one-piece, refill system. • To maximize Printer life, reliability, printed card quality and durability, you must use only Fargo-certified supplies. • For this reason, your Fargo warranty is void, where not prohibited by law, if you use non-Fargo-certified supplies. • Printer cleaning is recommended with each Ribbon change to ensure quality printed cards. • Resin-only Print Ribbons consist of a continuous roll of a single resin color. No protective overlay panel (O) is provided since resin images do not require the protection of such an overlay. Installing the Ribbon Step Procedure 1 Lift up the Cleaning Roller Cover. 2 Load the Print Ribbon into the Print Ribbon Cartridge. DTC4500 Card Printer/Encoder User Guide 17

© 2010 HID Global Corporation All rights reserved Installing the Ribbon Step Procedure 3 a. Close the Cleaning Roller Cover. b. Insert the new Cleaning roller. 4 Load the Ribbon Cartridge into the Printer. 5 Close the Front Cover. DTC4500 Card Printer/Encoder User Guide 18

© 2010 HID Global Corporation All rights reserved Installing Blank Cards into the Card Hopper (DTC4500) Using the Single and Dual Hopper Caution: Do not run the cards with a contaminated, dull or uneven surface through the Printer. Step Procedure 1 Pre-instruction. • Printing onto such cards will ultimately lead to poor print quality and will greatly reduce the life of the Printhead. Card Types include PVC or PVC finish. • Cards eject into the Output Hopper or Reject Hopper. • Each Hopper holds 100 cards. • The DTC4500 is available with two (2) Hopper configurations: Single and Dual Hopper • Certain types of smart card chips are raised slightly above the cards surface which may result in poor color transfer. Design the card with white space surrounding the chip. (Note: The Fargo DTC4500 Printer is capable of printing single load cards and multiple feed cards (batch mode).) • To print using single feed, simply remove all cards from the Card Hopper, leave the Card Hopper door closed and place a card in the single Feed Card Slot (which can be used repeatedly). • Again, the cards should be loaded with the print side down and (if applicable) the magnetic strip up and towards the front of the Printer. DTC4500 Card Printer/Encoder User Guide 19

© 2010 HID Global Corporation All rights reserved Using the Single and Dual Hopper Step Procedure 2 Open the Card Hopper Cover. Single Hopper Dual Hopper 3 Press the Card Hopper Load Lever down until the Card Tray locks into place. DTC4500 Card Printer/Encoder User Guide 20

© 2010 HID Global Corporation All rights reserved Using the Single and Dual Hopper Step Procedure 4 Load up to 100 cards into the Hopper with the print side down. (Note: If using cards with a magnetic stripe, the magnetic stripe should be loaded with the stripe up and to the front of the Printer.) Display: Card loaded into the upper Hopper of DTC4500 Single Hopper Display: Cards loaded into lower Hopper of DTC4500 Dual Hopper DTC4500 Card Printer/Encoder User Guide 21

© 2010 HID Global Corporation All rights reserved Using the Single and Dual Hopper Step Procedure 5 Close the Card Hopper Cover to release the lever to the printing position. DTC4500 Card Printer/Encoder User Guide 22

© 2010 HID Global Corporation All rights reserved Setting the Card Size for CR79 and CR80 Follow this procedure in the Printer and in the Printer Driver to setup the card size. Step Procedure 1 Open the front door and locate the slide bar. DTC4500 Card Printer/Encoder User Guide 23

© 2010 HID Global Corporation All rights reserved Setting the Card Size for CR79 and CR80 Step Procedure 2 If using the CR79 card, push the slide bar to the LEFT. DTC4500 Card Printer/Encoder User Guide 24

© 2010 HID Global Corporation All rights reserved Setting the Card Size for CR79 and CR80 Step Procedure 3 If using the CR80 card, push the slide bar to the RIGHT. DTC4500 Card Printer/Encoder User Guide 25

© 2010 HID Global Corporation All rights reserved Setting the Card Size for CR79 and CR80 Step Procedure 4 From the Driver Printing Preferences, select the correct card size. DTC4500 Card Printer/Encoder User Guide 26

© 2010 HID Global Corporation All rights reserved Connecting the Printer power Follow this procedure. (Note: Do not connect the Printer’s USB cable until prompted during the Printer Driver installation.) Step Procedure 1 Plug the AC adapter power cable into the back of the Printer. 2 Plug the wall power cable into the AC power adapter. This display shows Printer from behind with AC power cable. 3 Plug the wall power cable into a standard 110VAC power outlet. 4 Press the left ON/Off Button to power up the printer. DTC4500 Card Printer/Encoder User Guide 27

© 2010 HID Global Corporation All rights reserved Section 3: Print Driver Installation This section describes the Printer Driver installation requirements and standard procedures. Requirements are listed below. The DTC4500 Print Driver supports the following: • Vista, 32 bit Windows OS, • Windows XP • Server 2003 • Vista, 64 bit Windows OS • Linux OS (Ubuntu7.10, Red Hat Enterprise Desktop 5, Fecora Core 7 & 8, openSUSE 10.3 , open NOVELL SUSE 10.). Contact HID/Fargo Technical Support for the driver. Driver Installation Instructions Start the installation process by inserting the Driver CD into the computer. Then, follow the Installaware Wizard screen prompts. • Select 32 bit Windows or 64 bit Windows to start the installation. • Select the Fargo Workbench Utility Program to install this program. • Specific versions of Windows require Administrator rights. • From the Printer & Faxes folder, open the Printing Preferences to setup the Driver after it has been installed. • Printing Preferences need to be setup after the Driver has been installed. Each TAB is shown in the next section. • Use the drop down arrows to select the correct options for each printing preference. DTC4500 Card Printer/Encoder User Guide 28

© 2010 HID Global Corporation All rights reserved Section 4: Printer Preferences Tab Functions This section provides an overview of the Printer Driver preferences tab. |contextid=30 Using the Card tab Click on the Card tab to bring up the window (shown below). Refer to the Help file for the Fargo Workbench Utility Program and User Guide. DTC4500 Card Printer/Encoder User Guide 29

© 2010 HID Global Corporation All rights reserved Using the Toolbox Options DTC4500 Card Printer/Encoder User Guide 30

© 2010 HID Global Corporation All rights reserved |contextid=150 Using the Configuration Tab This option is used to show the currently installed Optional Printer features, Event Monitoring, to set the Printer Driver language and Printer LCD Display language. • To switch between languages, select the desired language and reboot the driver. DTC4500 Card Printer/Encoder User Guide 31

© 2010 HID Global Corporation All rights reserved |contextid=151 Selecting the Calibrate Laminator tab The Calibrate Laminator tab is active when the Laminator is automatically detected or when the Laminator is manually checked (as a Printer Feature on the Configuration tab). If the Laminator is not detected and not manually checked, the tab is active; however, all functions are grayed out. • Calibrate button: Sends calibrate Laminator command to Printer. Follow the instruction on the page for setting up the Printer. • Help button: Launches help specific to this tab. Step Procedure 1 Select the Calibrate Laminator tab. a. Ensure that the Cartridges are out of the Laminator. b. Ensure the Laminator Cover is closed. c. Click on the Calibrate button. (Note: The Printer’s LCD will display CALIBRATE PASSED. Error Message Calibration Failed may be solved by manually increasing the sensor calibration number to 13 of higher under the Advanced Settings tab. Do not use the AUTO calibrate function.) d. Click on the OK button on the LCD display to complete the procedure. DTC4500 Card Printer/Encoder User Guide 32

© 2010 HID Global Corporation All rights reserved Selecting the Calibrate Laminator tab DTC4500 Card Printer/Encoder User Guide 33

© 2010 HID Global Corporation All rights reserved Using the Event Monitoring Group Box This Event Monitoring group box displays the Low Supplies (Ribbon, Laminate and Film). • The default setting is checked. If checked, the Ribbon Low message box is displayed with every print job when Printer reports low Ribbon to the Driver. • Do not show this message again: The check box allows the User to suppress message per Driver instance. Default = unchecked. Reviewing the Ribbon Low message Display – Ribbon Low dialog DTC4500 Card Printer/Encoder User Guide 34

© 2010 HID Global Corporation All rights reserved |contextid=152 Selecting the Calibrate Ribbon tab The two buttons for the Calibrate Ribbon tab are described below. • Calibrate button: Sends the Calibrate Ribbon Command to Printer. Follow the instructions below to set up the Printer. • Help button: Launches help specific to this tab. Step Procedure 1 Select the Calibrate Ribbon tab. a. Ensure that the Ribbon Cartridge is removed. b. Ensure the Printer’s Cover is closed. c. Click on the Calibrate button. (Note: The Printer’s LCD will display CALIBRATE PASSED.) d. Click on the OK button on the LCD display to complete the procedure. DTC4500 Card Printer/Encoder User Guide 35

© 2010 HID Global Corporation All rights reserved Selecting the Calibrate Ribbon tab DTC4500 Card Printer/Encoder User Guide 36

© 2010 HID Global Corporation All rights reserved |contextid=154 Selecting the Clean Printer tab The button for the Clean Printer tab is described below. • Clean Button: Launches cleaning routine. Follow the instruction on the page for setting up the Printer. • Help button: Launches help that is specific to this tab. • Also see Cleaning the Printer for full instructions. DTC4500 Card Printer/Encoder User Guide 37

© 2010 HID Global Corporation All rights reserved |contextid=155 Selecting the Advanced Settings tab Use the Advanced Settings tab for adjusting the internal Printer settings, which are customized for every Printer at the factory and saved directly within the Printer's memory. (Note: You can select the Restore Defaults to restore the internal default settings.) Selecting the Advanced Settings tab These change values for Firmware settings. See below. • Setting Column: Displays label for setting • Default Column: Displays default value for setting • Current Column: Displays current value for setting • Change the value by clicking on the value to activate spin control or type. • Apply Button: Applies changed values. • Restore Defaults Button: Restores default values. DTC4500 Card Printer/Encoder User Guide 38

© 2010 HID Global Corporation All rights reserved Selecting the Advanced Settings tab Example: DTC4500 Card Printer/Encoder User Guide 39

© 2010 HID Global Corporation All rights reserved Selecting the Advanced Settings tab Setting Option Image Darkness Use this option to set the overall darkness of the printed image by increasing or decreasing the amount of heat (used by the Printhead when printing). Caution: If the value is set too high, the Ribbon may jam or even break. Mag Top of Form Use this option to shift the starting point where the Printer begins to encode the magnetic track data on the card’s Magnetic Stripe. Caution: If the negative value is set too high, the Printer may start encoding before the Magnetic Stripe reaches the encoding head. • Maximum adjustment range is +/- 80. • Each increment equals .01”. Sleep Delay The Sleep Time setting adjusts the number of minutes of inactivity before the Printer enters a low power sleep state. DTC4500 Card Printer/Encoder User Guide 40

© 2010 HID Global Corporation All rights reserved Selecting the Advanced Settings tab Setting Option Print Top of Form Use this option to adjust the length-wise or horizontal position of the printed image on the card (so it appears to be centered). Caution: If the negative value is set too high, the Print Ribbon may break. Print End of Form Use this option to reduce or increase the overall printable area; this is done in order to optimize edge to edge printing toward the trailing edge of the card. • Maximum adjustment range is +/- 200. • Each increment equals .01”. Print Left of Form Use this option to adjust the vertical position of the printed image on the card; so it appears centered. • Maximum Adjustment Range is +/- 127. • Each increment equals .01”. Cleaning Rate Use this option to adjust the number of cards printed before the Printer displays a message indicating cleaning is needed. • The default value is 3000 cards. DTC4500 Card Printer/Encoder User Guide 41

© 2010 HID Global Corporation All rights reserved Selecting the Advanced Settings tab Setting Option Ribbon Calibrate Green This is a calibration driven value and should not be adjusted. (Note: This is factory set and should not be changed unless directed by a technician.) Ribbon Green LED Level This is a calibration driven value and should not be adjusted. (Note: This is factory set and should not be changed unless directed by a technician.) Ribbon Calibrate Green This is a calibration driven value and should not be adjusted. (Note: This is factory set and should not be changed unless directed by a technician.) Ribbon Blue LED Level This is a calibration driven value and should not be adjusted. (Note: This is factory set and should not be changed unless directed by a technician.) Ribbon Print Tension Use the Ribbon Tension option to increase or decreases the amount of tension (drag) on the Ribbon during printing. Flipper Home Offset This is a calibration driven value and should not be adjusted. If the Flipper unit is replaced and has not been calibrated this value may need to be adjusted. (Note: This is factory set and should not be changed unless directed by a technician.) DTC4500 Card Printer/Encoder User Guide 42

© 2010 HID Global Corporation All rights reserved Selecting the Advanced Settings tab Setting Option Flipper Lam Height Offset This is a calibration driven value and should not be adjusted. If the Flipper unit is replaced and has not been calibrated this value may need to be adjusted. (Note: This is factory set and should not be changed unless directed by a technician.) Mag HI-Co Voltage Offset This option changes the voltage going the magnetic head. (Note: This is factory set and should not be changed unless directed by a technician.) Mag Lo-Co Voltage Offset This option changes the voltage going the magnetic head. (Note: This is factory set and should not be changed unless directed by a technician.) OLED Contrast (display contrast) Use this option to increase or decrease the contrast of the printer OLED (if applicable). Resin Heat Adjust Use this adjustment for Black resin text and barcodes appear faded or too light/dark. Adjust the Resin Heat, Front (K) or the Resin Head, Back (K) as needed. • Move the slider to the left to cause less heat to be used in the printing process, causing resin images to be lighter or less saturated. OR • Move the slider to the right to (a) cause more heat to be used or (b) cause the resin image to be darker or more saturated. (Note: This control can be helpful for fine-tuning the transfer of resin text and bar codes.) DTC4500 Card Printer/Encoder User Guide 43

© 2010 HID Global Corporation All rights reserved Selecting the Advanced Settings tab Setting Option Head Resistance This is factory set. If the main board or the Printhead is replaced then adjust this number. Locate the Printhead Setting Number on the bottom of the Printhead. The number reads R=XXXX. Head Home Offset This is a calibration driven value and should not be adjusted. If the Printhead assembly is replaced then this value may need to be adjusted. (Note: This is factory set and should not be changed unless directed by a technician.) Head Contact Offset This is a calibration driven value and should not be adjusted. If the Printhead assembly is replaced then this value may need to be adjusted. (Note: This is factory set and should not be changed unless directed by a technician.) Erase Heat Offset Adjust the Erase temperature for the rewriteable cards as needed. • Increase the Current Setting to cause more heat to be used in the erasing process. OR • Decrease the Current Setting to cause less heat to be used in the erasing process. (Note: Erase Temp Offset provides user ability to control the Printhead heat level when the Erase Operation is performed. Appropriate heat levels should be applied for the proper erase process. This setting should be adjusted for proper erasure.) DTC4500 Card Printer/Encoder User Guide 44

© 2010 HID Global Corporation All rights reserved Selecting the Advanced Settings tab Setting Option Write Heat Offset Adjust the Write temperature for the rewriteable cards as needed. • Increase the Current Setting to cause more heat to be used in the printing process of a rewritable card. OR • Decrease the Current Setting to cause less heat to be used in the printing process of a rewritable card. (Note: Write Heat Offset provides user ability to control the Printhead heat level when the Write Operation is performed. Appropriate heat levels should be applied for the proper writing process.) DTC4500 Card Printer/Encoder User Guide 45

© 2010 HID Global Corporation All rights reserved |contextid=40Using the Device Options tab Click on the Device Option tab to bring up the window (shown below). DTC4500 Card Printer/Encoder User Guide 46

© 2010 HID Global Corporation All rights reserved Using the Device Options tab DTC4500 Card Printer/Encoder User Guide 47

© 2010 HID Global Corporation All rights reserved Using the Device Options tab DTC4500 Card Printer/Encoder User Guide 48

© 2010 HID Global Corporation All rights reserved |contextid=50Using the Image Color tab Click on the Image Color option tab to bring up the window (shown below). DTC4500 Card Printer/Encoder User Guide 49

© 2010 HID Global Corporation All rights reserved Using the Image Color tab DTC4500 Card Printer/Encoder User Guide 50

© 2010 HID Global Corporation All rights reserved Using the Image Color tab DTC4500 Card Printer/Encoder User Guide 51

© 2010 HID Global Corporation All rights reserved |contextid=51Using the Image Calibrate tab Use the Image Calibrate tab to control the position of the printable area in relation to the card. DTC4500 Card Printer/Encoder User Guide 52

© 2010 HID Global Corporation All rights reserved |contextid=70Using the Magnetic Encoding Tab Select the Magnetic Encoding tab to display options for controlling the Magnetic Stripe encoding process.You should use these options only if the Printer has an optional Magnetic Stripe Encoding Module installed. DTC4500 Card Printer/Encoder User Guide 53

© 2010 HID Global Corporation All rights reserved Using the Magnetic Encoding Tab – ISO Standards You can change the encoding mode and coercivity setting or modify the ISO standards for Tracks 1, 2 and 3. This can be done by correctly modifying these Magnetic Encoding options. Window TAB Procedure Procedure (continued) If you select ISO Encoding, you send down a formatted set of characters. This selection activates the track tabs. However, all functions on the Track tabs are inactive or gray and display ISO defaults, which are the defaults listed for each track below. The Shift Data Left check box remains unchecked and inactive. If you select Custom Encoding, all options are active. The Default is ISO Encoding. (Note: The defaults are the same as the ISO Encoding defaults.) All functions on the Magnetic Track Options tabs are active. If you select Raw Binary Encoding, you send down a raw binary string rather than a formatted set of characters. The Coercivity dropdown function is active and the Shift Data Left checkbox is not active. All functions on the Magnetic Track Options tabs are inactive except for Bit Density. DTC4500 Card Printer/Encoder User Guide 54

© 2010 HID Global Corporation All rights reserved Using the Magnetic Encoding Tab – ISO Standards Window TAB Procedure Procedure (continued) If you select JIS II Encoding, specific standards are used. This selection disables all the Magnetic Track Options tabs. It also disables the Coercivity dropdown function and Shift Data Left checkbox option. The default Coercivity is 600 Oe. Select the Coercivity option (Oersted) to use the Magnetic Stripe type that matches the card type. • High Coercivity to Super Coercivity = 2750-4000 Oersted • Fargo’s High Coercivity UltraCard IIIs are 2750 Oe • Medium Coercivity=600 Oersted • Low Coercivity = 300 Oersted Select this option to shift the recorded magnetic data to the left-hand side of the card's Magnetic Stripe. This is useful in situations that require cards to be readable with insert type readers. Select the Magnetic Track Selection option to specify which track is to be configured through the Magnetic Track Options. This applies if the application being used requires customization of the standard ISO encoding process. DTC4500 Card Printer/Encoder User Guide 55

© 2010 HID Global Corporation All rights reserved Using the Magnetic Encoding Tab – Custom Encoding or Raw Binary Encoding Mode You can change the Magnetic Track options for Tracks 1, 2 and 3 when using the Custom Encoding or Raw Binary Encoding Mode. These options are not availabe for ISO or JIS II encoding. Window TAB Procedure Procedure (continued) Select 4 Bits to change the bits per character to 4 BPC. (Note: This is the default for Track 3). Select 5 Bits to change the bits per character to 5 BPC. (Note: This is the default for Tracks 2 and 3). Select 7 Bits to change the bits per character to 7 BPC. (Note: This is the default for Track 1). Select 8 Bits to change the bits per character to 8 BPC. Select NULL to change the ASCII Offset to NULL. Select SPACE to change the ASCII Offset to SPACE. (Note: This is the default for Track 1.) Select ZERO to change the ASCII Offset to ZERO. (Note: This is the default for Tracks 2 and 3.) Select 75 BPI to change the bits per inch to 75 BPI. (Note: This is the default for Track 2.) Select 128 BPI to change the bits per inch to 128 BPI. Select 210 BPI to change the bits per inch to 210 BPI. (Note: This is the default for Tracks 1 and 3.) Select Custom BPI, which enables the custom BPI text box. (Note: The lower limit is 75 and upper limit is 210.) DTC4500 Card Printer/Encoder User Guide 56

© 2010 HID Global Corporation All rights reserved Using the Magnetic Encoding Tab – Custom Encoding or Raw Binary Encoding Mode Window TAB Procedure Procedure (continued) Select No LRC to change the LRC Generation to none. Select Even Parity to change the LRC Generation to Even Parity. (Note: This is the default for all tracks.) Select Odd Parity to change the LRC Generation to Odd Parity. Select No Parity to change the Character Parity to none. Select Even Parity to change the Character Parity to Even Parity. Select Odd Parity to change the Character Parity to Odd Parity. (Note: This is the default for all tracks.) Reverse Bit Order is used to reverse the character bits and is used for the encryption of data in specific programs Add Leading Zeros is used to add a set number of leading zeros to the magnetic string in order to move the starting point of the encoded data in specific programs for encryption of data. Reviewing the ISO Track Locations The magnetic Encoding Module encodes onto tracks in accordance with an ISO 7811-2 Magnetic Stripe. For track locations, review the display below. TRACK1 0.110"TRACK2 0.110"TRACK3 0.110"0.130"0.140"0.223" 0.353" 0.493" DTC4500 Card Printer/Encoder User Guide 57

© 2010 HID Global Corporation All rights reserved Reviewing the Sample String • Track 1: ~1%JULIEANDERSON^1234567890? • Track 2: ~2;1234567890987654321? • Track 3: ~3;1234567890987654321? Track Start Sentinel End Sentinel Field Separator Valid Characters Maximum Number of Characters Track 1 % ? ^ ASCII 32-95 (See the table below.) 78 Track 2 ; ? = ASCII 48-63 (See the table below.) 39 Track 3 ; ? = ASCII 48-63 (See the table below.) 106 DTC4500 Card Printer/Encoder User Guide 58

© 2010 HID Global Corporation All rights reserved Sending the Track Information Magnetic track data is sent in the form of text strings from the application software to the Printer Driver. • In order for the Printer Driver to differentiate between Magnetic Track data and the rest of the printable objects, specific characters must be added to the magnetic data to be encoded. • These specify the data that is to be encoded, the tracks to encode and mark the start and stop of the data string. In some cases, these specific characters are automatically added to the string of track data by ID software applications. • In most cases, the user must carefully add these characters to the string of Magnetic Track data. If these characters are not added to the track data, the text intended for the Magnetic Track will appear as printed text on the card. To avoid this, track information must be entered as described below. Step Procedure 1 When entering track data, the ~ (tilde) character is entered first, followed by the track number (1, 2 or 3) on which the data should encode. This is followed by the data to be encoded. • The first character of this data string must be the track's specific Start Sentinel (SS) and the last character must be the specific End Sentinel (ES). • The characters or data in between the SS and ES can include all of the valid characters specific to each track. • The number of these characters, however, is limited by each track's maximum character capacity. • When segmenting track data, the appropriate Field Separator (FS) must be used. The table below shows the SS, ES, FS and the valid characters defined for each track. DTC4500 Card Printer/Encoder User Guide 59

$© 2010 HID Global Corporation All rights reserved Reviewing the ASCII Code and Character Table ASCII Code Character ASCII Code Character ASCII Code Character 32 space 56 8 80 P 33 ! 57 9 81 Q 34 58 : 82 R 35 # 59 ; 83 S 36 $ 60 < 84 T 37 % 61 = 85 U 38 and 62 > 86 V 39 ' 63 ? 87 W 40 ( 64 @ 88 X 41 ) 65 A 89 Y 42 * 66 B 90 Z 43 + 67 C 91 [ 44 ' 68 D 92 \ 45 - 69 E 93 ] DTC4500 Card Printer/Encoder User Guide 60$

© 2010 HID Global Corporation All rights reserved |contextid=80Using the Lamination tab Use the Image Calibrate tab to control the position of the printable area in relation to the card. |contextid=90 Using the Overlay / Print Area tab This option is helpful if, for example, you would like to omit the printing or block out the overlay for a signature or printing around a card's smart chip or Magnetic Stripe. Refer to Using the Defined Area Option for a specific procedure that relates to this tab. DTC4500 Card Printer/Encoder User Guide 62

© 2010 HID Global Corporation All rights reserved DTC4500 Card Printer/Encoder User Guide 63

© 2010 HID Global Corporation All rights reserved Using the Overlay / Print Area tab DTC4500 Card Printer/Encoder User Guide 64

© 2010 HID Global Corporation All rights reserved Using the Overlay / Print Area tab DTC4500 Card Printer/Encoder User Guide 65

© 2010 HID Global Corporation All rights reserved |contextid=100Using the K Panel Resin tab Use this tab to control where the resin black (K) Panel of a full-color Ribbon is printed. Refer to Using the Defined Area Option for a specific procedure that relates to this tab. DTC4500 Card Printer/Encoder User Guide 66

© 2010 HID Global Corporation All rights reserved Using the K Panel Resin tab DTC4500 Card Printer/Encoder User Guide 67

© 2010 HID Global Corporation All rights reserved Using the K Panel Resin tab DTC4500 Card Printer/Encoder User Guide 68

© 2010 HID Global Corporation All rights reserved |contextid=120Using the Printer Info tab Use the options on this tab to view information about the Ribbon, Laminate, Card Count, Printer Serial #, Firmware version, and Reorder Media #’s installed in the Printer. DTC4500 Card Printer/Encoder User Guide 69

© 2010 HID Global Corporation All rights reserved Section 5: Selecting the Fluorescent Panel Ribbon Type The YMCFKO/YMCFKOK Ribbon is an economical way to add a fully customizable, incremental level of security to your photo identification cards. • Process: This process allows you to configure the data that is printed with the fluorescent panel of an YMCFKO/YMCFKOK Ribbon. (Note: Any software program may be used to print the special florescent panel of the Ribbon to a card once the Driver and Workbench are set up correctly.) • Ribbons: These Ribbons contain a yellow (Y), magenta (M), cyan (C), and resin black (K) panels to create a full color over-the-edge printing identification card. In addition, the Ribbon contains a dye-based fluorescing panel (F) which will allow you to print a standard or one-to-one personalized grayscale fluorescing image that is completely invisible until exposed to ultraviolet light. Creating a Custom Fluorescent Image (using the YMCFKO Ribbon) There are three (3) methods used to accomplish the creation of a custom fluorescent image when using the YMCFKO Ribbon. • First Method: The first method uses the Fargo Workbench Printer Utility to create a static image that will be applied automatically to each card sent to the Printer. Refer to the Help file for the Fargo Workbench Utility Program and User Guide or to Appendix A for Configuring Fluorescent Data (F-Panel for YMCFKO Ribbon) using the Workbench. • Second Method: The second method (described below) allows the creation of the fluorescent panel image directly from the badge application software. (Note: You can now print a unique fluorescent image, such as the card holder’s picture on each card.) • Third Method: The third method is described in the Asure ID 2009 Software User Guide. See the procedure relating to the Fluorescent Panel Ribbon. For more information about Asure ID 2009, please visit our website at http://www.hidglobal.com/cardIssuance/idSoftware.php DTC4500 Card Printer/Encoder User Guide 70

© 2010 HID Global Corporation All rights reserved Creating a Custom Fluorescent Image (using the YMCFKO Ribbon) DTC4500 Card Printer/Encoder User Guide 71

© 2010 HID Global Corporation All rights reserved Configuring Fluorescent Data (F-Panel for YMCFKO Ribbon) using the Application This process creates a fluorescent image on your card using a simple text string command in your badge application. Step Procedure 1 Creating Fluorescent Text: Create a new text box in your badge application. 2 Type the TEXT that you want to appear as fluorescent and put a ~T before the start of the text with no space after the ~T. The text will start on the card where the ~T begins. (see Display A below) DTC4500 Card Printer/Encoder User Guide 72

$© 2010 HID Global Corporation All rights reserved Configuring Fluorescent Data (F-Panel for YMCFKO Ribbon) using the Application Step Procedure 3 Creating a Fluorescent Image: In a separate drawing program, create the image that you wish to fluoresce. (See Display C below.) 4 Create the IMAGE in the actual size that you want it to appear on the card, and save it as a Grayscale or 1 - bit bmp file on the root c:\ directory. • Do not put spaces in the file name. 5 Create a new text box in your badge application, and type ~I followed by the address of your image (see Display A below). The top left of your image will start at the top left of your text box. DTC4500 Card Printer/Encoder User Guide 73$

$© 2010 HID Global Corporation All rights reserved Configuring Fluorescent Data (F-Panel for YMCFKO Ribbon) using the Application Step Procedure 6 Set up the Printer Driver preferences. Refer to Step 8-10 below. 7 Printer will print the fluorescent BMP IMAGE at the ~I position on the card. Printer will print the fluorescent TEXT at the ~T position on the card. (See Display B below) BMP Image located at c:\globe.bmp 8 Set the Ribbon for YMCFKO in the Printing Preferences. (Note: The Detect Supplies at Print Time button may also be used.) 9 Check Dual Pass if you would like to print the F-Panel on a separate panel of HDP film from the YMC image. You should use: The default Dual Pass option if the fluorescent image is used in places where other dye is used. OR Any time the Invert F-Panel Image option is selected. DTC4500 Card Printer/Encoder User Guide 74$