HILLSTONE NETWORKS E1100G3W Firewall Appliance User Manual Pt 1
Hillstone Networks Corp. Firewall Appliance Pt 1
Contents
- 1. User Manual Pt 1
- 2. User Manual pt 2
User Manual Pt 1
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| Document ID | 2528101 |
| Application ID | Pi/BNj0vN2h9pLgL/1xBcg== |
| Document Description | User Manual Pt 1 |
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| Date Submitted | 2015-02-09 00:00:00 |
| Date Available | 2015-02-09 00:00:00 |
| Creation Date | 2014-09-02 16:30:40 |
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| Document Lastmod | 2014-11-05 10:35:55 |
| Document Title | User Manual Pt 1 |
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Hillstone StoneOS User Manual Hillstone Multi-core Security Appliance Installation Manual StoneOS 5.0R4P3.1 www.hillstonenet.com Hillstone Multi-core Security Appliance Installation Manual Name and Concentration of Toxic or Hazardous Substances and Elements in Products Component Toxic or hazardous substances and elements Lead Mercury Cadmium Cr6+ PBB PDBE Metal parts (including fasteners) Χ Printed circuit board assemblies and components Χ Cables and cable assemblies Χ Plastics and Polymers Χ Χ Χ Electric components other than circuit boards Χ O: Indicates that this toxic or hazardous substance in the material is below the limit requirement defined in Requirements for Concentration Limits for Certain Hazardous Substances in Electronic Information Products (SJ/T11363-2006) issued by Ministry of Information Industry of PRC. Χ: Indicates that this toxic or hazardous substance in the material exceeds the limit requirement specified in Requirements for Concentration Limits for Certain Hazardous Substances in Electronic Information Products (SJ/T11363-2006) issued by Ministry of Information Industry of PRC. Note: Not all components in the table are included in one product. This symbol indicates the environment friendly use period of all products and components. The period applies only to the normal operation conditions specified in this manual. Name and Concentration of Toxic or Hazardous Substances and Elements in Products | Hillstone Hillstone Multi-core Security Appliance Installation Manual Preface About This Manual Thanks for choosing the network security products from Hillstone Networks, Inc. This document is an installation manual for Hillstone multi-core security appliances to help you install the Hillstone multi-core security appliance properly. This manual includes the following chapters: Chapter 1. Introduction Chapter 2. Installation Preparations Chapter 3. Installation Chapter 4. Boot and Configuration Chapter 5. Hardware Maintenance and Replacement Chapter 6. Troubleshooting Document Conventions This manual uses the following conventions for your convenience to read and understand: Warning: Indicates improper operation that may cause serious damage to equipment or injury to operators. Thus, operators must strictly follow the operation rules. Caution: Indicates incorrect operation that may affect the normal use of the equipment. Operators should be careful. Note: Indicates information that may help readers understand the content. Preface | Hillstone Hillstone Multi-core Security Appliance Installation Manual Table of Contents NAME AND CONCENTRATION OF TOXIC OR HAZARDOUS SUBSTANCES AND ELEMENTS IN PRODUCTS ..................... 2 PREFACE ..................................................................................................................................................................... 3 ABOUT THIS MANUAL .......................................................................................................................................................... 3 DOCUMENT CONVENTIONS.................................................................................................................................................... 3 TABLE OF CONTENTS .................................................................................................................................................. 4 LIST OF FIGURES ......................................................................................................................................................... 6 LIST OF TABLES ........................................................................................................................................................... 7 CHAPTER 1 INTRODUCTION ........................................................................................................................................ 1 OVERVIEW ......................................................................................................................................................................... 1 FEATURES........................................................................................................................................................................... 1 ® Innovative Multi-core Plus G2 Security Architecture ................................................................................................. 1 Modular Design........................................................................................................................................................... 2 Multiple Network Access Technologies ....................................................................................................................... 2 HARDWARE OVERVIEW ......................................................................................................................................................... 2 Front Panel .................................................................................................................................................................. 2 Back Panel................................................................................................................................................................. 10 LED Indicators ........................................................................................................................................................... 14 System Parameters ................................................................................................................................................... 16 Ports .......................................................................................................................................................................... 19 CLR Button ................................................................................................................................................................ 23 Expansion Slot ........................................................................................................................................................... 24 SD Card Slot .............................................................................................................................................................. 24 Power Supply ............................................................................................................................................................ 25 Expansion Modules ................................................................................................................................................... 26 CHAPTER 2 INSTALLATION PREPARATIONS ................................................................................................................28 INTRODUCTION ................................................................................................................................................................. 28 CLEANNESS REQUIREMENTS ................................................................................................................................................. 28 ESD PREVENTION .............................................................................................................................................................. 28 EMI PREVENTION .............................................................................................................................................................. 28 GROUNDING REQUIREMENTS ............................................................................................................................................... 29 WORKBENCH REQUIREMENTS .............................................................................................................................................. 29 OTHER SAFETY RECOMMENDATIONS ..................................................................................................................................... 29 UNPACKING ...................................................................................................................................................................... 29 INSTALLATION DEVICES/TOOLS/CABLES ................................................................................................................................. 29 CHAPTER 3 INSTALLATION .........................................................................................................................................31 BEFORE INSTALLATION ........................................................................................................................................................ 31 INSTALLING THE APPLIANCE ON A WORKBENCH ....................................................................................................................... 31 INSTALLING THE APPLIANCE ON A RACK .................................................................................................................................. 32 CONNECTING CABLES ......................................................................................................................................................... 33 Table of Contents | Hillstone Hillstone Multi-core Security Appliance Installation Manual Connecting the Ground Wire .................................................................................................................................... 33 Connecting the Console Cable ................................................................................................................................... 33 Connecting the Ethernet Cable ................................................................................................................................. 33 Connecting an AC Power Cable ................................................................................................................................. 34 Connecting a DC Power Cable ................................................................................................................................... 34 Connecting a Power Adapter .................................................................................................................................... 35 INSTALLING AN ANTENNA .................................................................................................................................................... 35 INSTALLING THE SIM CARD.................................................................................................................................................. 36 VERIFYING INSTALLATION .................................................................................................................................................... 37 CHAPTER 4 BOOT AND CONFIGURATION ...................................................................................................................38 INTRODUCTION ................................................................................................................................................................. 38 ESTABLISHING A CONFIGURATION ENVIRONMENT .................................................................................................................... 38 Console (CON) Connection ........................................................................................................................................ 38 WebUI ....................................................................................................................................................................... 39 Tenet and SSH ........................................................................................................................................................... 40 BASIC CONFIGURATION ....................................................................................................................................................... 40 CHAPTER 5 HARDWARE MAINTENANCE AND REPLACEMENT ....................................................................................41 INTRODUCTION ................................................................................................................................................................. 41 INSTALLING AND REMOVING THE POWER SUPPLY MODULE........................................................................................................ 41 Installing/Removing the Power Supply Module (G5150/ M8860/ M7260) .............................................................. 41 INSTALLING AND REMOVING THE EXPANSION MODULE ............................................................................................................. 42 Installing and Removing the Fan Tray ...................................................................................................................... 42 CHAPTER 6 TROUBLESHOOTING ................................................................................................................................43 INTRODUCTION ................................................................................................................................................................. 43 LOSING THE ADMINISTRATOR PASSWORD ............................................................................................................................... 43 TROUBLESHOOTING POWER SYSTEM ..................................................................................................................................... 43 TROUBLESHOOTING THE CONFIGURATION SYSTEM ................................................................................................................... 43 COPYRIGHT INFORMATION .......................................................................................................................................44 Table of Contents | Hillstone Hillstone Multi-core Security Appliance Installation Manual List of Figures Figure 1-1: SG-6000-G5150 Front Panel ..................................................................................................................... 3 Figure 1-2: SG-6000-G2120 Front Panel ..................................................................................................................... 4 Figure 1-3：SG-6000-M8860 Front Panel .................................................................................................................. 4 Figure 1-4：SG-6000-M7260 Front Panel .................................................................................................................. 5 Figure 1-5: SG-6000-M3108 Front Panel .................................................................................................................... 6 Figure 1-6: SG-6000-M3100 Front Panel .................................................................................................................... 6 Figure 1-7: SG-6000-M1600 Front Panel .................................................................................................................... 7 Figure 1-8: Front Panel of SG-6000-E2800 and SG-6000-E2300 ................................................................................. 7 Figure 1-9: SG-6000-E1700 Front Panel ...................................................................................................................... 8 Figure 1-10: SG-6000-E1600 Front Panel .................................................................................................................... 8 Figure 1-11: Front Panel of SG-6000-E1100 (WLAN version) ..................................................................................... 9 Figure 1-12: Front Panel of SG-6000-E1100 (3G version) ........................................................................................... 9 Figure 1-13: Front Panel of SG-6000-E1100 (WLAN+3G version) ............................................................................. 10 Figure 1-14: SG-6000-G5150 Back Panel .................................................................................................................. 10 Figure 1-15: SG-6000-G2120 Back Panel .................................................................................................................. 11 Figure 1-16: SG-6000-M8860 Back Panel ................................................................................................................. 11 Figure 1-17: SG-6000-M7260 Back Panel ................................................................................................................. 11 Figure 1-18: SG-6000-M3108 Back Panel ................................................................................................................. 11 Figure 1-19: SG-6000-M3100 Back Panel ................................................................................................................. 12 Figure 1-20: SG-6000-M1600 Back Panel ................................................................................................................. 12 Figure 1-21: Back Panel of SG-6000-E2800, SG-6000-E2300, and SG-6000-E1700 .................................................. 12 Figure 1-22: SG-6000-E1600 Back Panel ................................................................................................................... 12 Figure 1-23: SG-6000-E1100 (WLAN version) Back Panel ......................................................................................... 13 Figure 1-24: SG-6000-E1100 (3G version) Back Panel .............................................................................................. 13 Figure 1-25: SG-6000-E1100 (WALN+3G version) Back Panel .................................................................................. 14 Figure 1-26: AC Power Module for SG-6000-G5150/M8860/M7260 ....................................................................... 26 Figure 1-27: DC Power Module for SG-6000-G5150/M8860 /M7260 ...................................................................... 26 Figure 3-1: Installing the Rubber Pads ...................................................................................................................... 31 Figure 3-2: Installing the Rack-mounting Ears (1U Chassis as example) ................................................................... 32 Figure 3-3: Installing the Appliance in a Rack (1U Chassis as example) .................................................................... 32 Figure 3-4: 3G Antenna and WLAN Antenna ............................................................................................................ 36 Figure 3-5: Antenna Installation Illustration ............................................................................................................. 36 Figure 4-1: Console Port Configuration .................................................................................................................... 38 Figure 4-2: Setting Parameters for the Terminal Session ......................................................................................... 39 Figure 5-1: Installing Power Supply Module of SG-6000-G5150 /M8860/ M7260 ................................................... 41 List of Figures | Hillstone Hillstone Multi-core Security Appliance Installation Manual List of Tables Table 1-1: SG-6000-G5150 Front Panel Description ................................................................................................... 3 Table 1-2: SG-6000-G2120 Front Panel....................................................................................................................... 4 Table 1-3: SG-6000-M8860 Front Panel Description ................................................................................................... 5 Table 1-4: SG-6000-M7260 Front Panel Description ................................................................................................... 6 Table 1-5: SG-6000-M3108 Front Panel Description ................................................................................................... 6 Table 1-6: SG-6000-M3100 Front Panel ...................................................................................................................... 7 Table 1-7: SG-6000-M1600 Front Panel Description................................................................................................... 7 Table 1-8: Front Panel Description of SG-6000-E2800 and SG-6000-E2300 ............................................................... 8 Table 1-9: SG-6000-E1700 Front Panel Description .................................................................................................... 8 Table 1-10: SG-6000-E1600 Front Panel Description .................................................................................................. 9 Table 1-11: Front Panel Description of SG-6000-E1100 (WLAN version) .................................................................... 9 Table 1-12: Front Panel Description of SG-6000-E1100 (3G version) ........................................................................ 10 Table 1-13: Front Panel Description of SG-6000-E1100 (WLAN+3G version) ............................................................ 10 Table 1-14: Back Panel Description of SG-6000-E1600 ............................................................................................. 12 Table 1-15: Back Panel Description of SG-6000-E1100 (WLAN version) ................................................................... 13 Table 1-16: Back Panel Description of SG-6000-E1100 (3G version)......................................................................... 14 Table 1-17: Back Panel Description of SG-6000-E1100 (WLAN+3G version)............................................................. 14 Table 1-18: Front Panel LED Descriptions ................................................................................................................. 16 Table 1-19: System Parameters ................................................................................................................................ 19 Table 1-20: Console Port Attributes .......................................................................................................................... 20 Table 1-21: Auxiliary Port Attributes......................................................................................................................... 20 Table 1-22: USB Port Attributes ................................................................................................................................ 20 Table 1-23: Gigabit Copper Port Attributes .............................................................................................................. 21 Table 1-24: SFP Port Attributes ................................................................................................................................. 21 Table 1-25: SFP Optical Module Attributes ............................................................................................................... 22 Table 1-26: SFP Copper Module Attributes ............................................................................................................... 22 Table 1-27: XFP Port Attributes ................................................................................................................................. 23 Table 1-28: XFP Optical Module Attributes ............................................................................................................... 23 Table 1-29: Power Supplies of All Product Models .................................................................................................... 25 Table 1-30: Power Supply Module LED Descriptions ................................................................................................. 26 Table 2-1: Dust Concentration Requirements in the Equipment Room .................................................................... 28 List of Tables | Hillstone Hillstone Multi-core Security Appliance Installation Manual Chapter 1 Introduction Overview The SG-6000 series multi-core security appliances are a new generation of multicore security appliance developed by Hillstone Networks. With Multi-core Plus® G2 architecture and role-based deep application inspection technology, the SG-6000 series can provide better network security than the IP/port based security defense of traditional firewalls. The hardware modular design of SG-6000 series expands the performance and solves the performance weakness of the existing UTM products when AV and IPS protections are turned on. SG-6000 series have a processing ability from 100 megabits to 10 gigabits, making it suitable for various network environments, including networks of SMEs, governments, large enterprises, ISPs and IDCs, etc. The software of SG-6000 series provides abundant features, such as role and application based security service, IPsec/SSL VPN, application QoS, AV and content security, etc. Hillstone SG-6000 series product models include SG-6000-G5150, SG-6000-G2120, SG-6000-M8860, SG-6000-M7260, SG-6000-M3108, SG-6000-M3100, SG-6000M1600, SG-6000-E2800, SG-6000-E2300, SG-6000-E1700, SG-6000-E1600, SG6000-E1100 (WLAN version), SG-6000-E1100 (3G version), and SG-6000-E1100 (WLAN+3G version). SG-6000-G5150, SG-6000-G2120, SG-6000-M8860, and SG-6000-M7260 adopt modular design of hot-swappable circuit boards. For more information about extensible modules, please see Hillstone Multi-core Security Appliance Expansion Module Manual. Features This section describes the main features of the SG-6000 series multi-core security appliances. Innovative Multi-core Plus® G2 Security Architecture StoneOS®, Hillstone’s proprietary 64-bit real-time operating system, has a powerful parallel processing capability. Compared to Layer 3 security processing of the ordinary multi-core and NP/ASIC processors, StoneOS® achieves real multi-core parallel processing from the Network Layer to the Application Layer with its patent parallel architecture. Thus, SG-6000 series security appliances have an up to 5 times performance elevation in application processing compared to other appliances with similar hardware configuration. The StoneOS® performance ability creates a strong foundation for an integrated security product, solving the performance limit Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual faced by traditional appliances when multiple functionalities are running simultaneously. Modular Design Some models of Hillstone SG-6000 series support expansion modules. There are two kinds of pluggable hardware expansion modules: I/O module and storage module. The modular design greatly protects customer’s investment. The I/O module enhances the connectivity of the device, so that the device will not be obsolete when the network develops. The storage module is used to store logs and statistics collected by the device. Multiple Network Access Technologies Some models of Hillstone SG-6000 series have built-in 3G communication module, which supports WCDMA, CDMA2000, and TD-SCDMA. The maximum downloading rate can reach 21Mbps. Besides, these models support the WAN access mode, such as ADSL, PPoE, and dedicated line. With WAN access mode and 3G communication module, you can implement link redundancy and load balancing. Support 802.11a/b/g/n WLAN access standards, use double MIMO antenna technology, support up to 300Mbps wireless network connection rate, provide 9 Gigabyte Ethernet ports. Meanwhile, support the flexible WLAN access management technology, such as the user limit of SSID, user security isolation, and QoS traffic management. Hardware Overview Hillstone multi-core security appliances are designed to fit in standard 19-inch cabinets/racks. A security appliance can be installed in a cabinet/rack or placed on a workbench. Front Panel The front panel of SG-6000-G5150 consists of 4 Gigabit Ethernet ports, 8 SFP ports, 1 USB port, 1 Console port, 1 Auxiliary port, 1 CLR button, 4 general expansion slots, some LED indicators and 1 fan tray. Figure 1-1 illustrates the front panel of SG-6000-G5150. Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual Figure 1-1: SG-6000-G5150 Front Panel No. Label No. Label No. Label PWR: Power LED FAN: Fan tray LED 13 e0/0 - e0/3: Gigabit Ethernet ports STA: Status LED CLR: CLR button 14 e0/4 - e0/11: SFP ports ALM: Alarm LED CON: Console port 15 Slot 1: General expansion slot HA：HA status LED 10 AUX: Auxiliary port 16 Slot 2: General expansion slot PS0: Power PS0 LED 11 Fan tray 17 Slot 3: General expansion slot PS1: Power PS1 Slot 4: General expansion 12 USB: USB port 18 LED slot Table 1-1: SG-6000-G5150 Front Panel Description The front panel of SG-6000-G2120 consists of 4 Gigabit Ethernet ports, 4 SFP ports, 1 USB port, 1 Console port, 1 Auxiliary port, 1 CLR button, 2 general expansion slots and some LED indicators. Figure 1-2 illustrates the front panel of SG-6000G2120. Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual Figure 1-2: SG-6000-G2120 Front Panel No. Label No. Label No. Label PWR: Power LED PS1: Power PS1 LED 11 e0/0 - e0/3: Gigabit Ethernet ports STA: Status LED CLR: CLR button 12 e0/4 - e0/7: SFP ports ALM: Alarm LED CON: Console port 13 Slot 1: General expansion slot HA：HA status LED AUX: Auxiliary port 14 Slot 2: General expansion slot PS0: Power PS0 10 USB: USB port LED Table 1-2: SG-6000-G2120 Front Panel The front panel of SG-6000-M8860 consists of 4 Gigabit Ethernet ports, 4 SFP ports, 1 USB port, 1 HA port, 1 management port, 1 console port, 1 auxiliary port, 1 CLR button, 4 general expansion slots and several LED indicators. The standard power supply for SG-6000-M3108 is dual power supplies, and the product with single power supply is also available. Figure 1-3 illustrates the front panel of SG-6000M8860 (single power supply): Figure 1-3：SG-6000-M8860 Front Panel Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual No. Label No. Label No. Label PWR: Power LED CLR: CLR button 15 e0/2 - e0/5: Gigabit Ethernet ports STA: Status LED CON: Console port 16 e0/6 - e0/9: SFP ports ALM: Alarm LED 10 AUX: Auxiliary port 17 Slot 1: General expansion slot HA: HA status LED 11 Fan tray 18 Slot 2: General expansion slot (not for storage expansion module) PS0: Power supply PS0 LED 12 USB: USB port 19 Slot 3: General expansion slot (not for storage expansion module) PS1: Power supply PS1 LED 13 MGT (e0/0): management port 20 Slot 4: General expansion slot (not for storage expansion module) FAN: Fan HA (e0/1): HA 14 LED port Table 1-3: SG-6000-M8860 Front Panel Description The front panel of SG-6000-M7260 consists of 4 Gigabit Ethernet ports, 4 SFP ports, 1 USB port, 1 HA port, 1 management port, 1 console port, 1 auxiliary port, 1 CLR button, 4 general expansion slots and several LED indicators. The standard power supply for SG-6000-M7260 is dual power supplies, and the product with single power supply is also available. Figure 1-4 illustrates the front panel of SG-6000M7260 (dual power supplies): Figure 1-4：SG-6000-M7260 Front Panel No. Label No. Label No. Label PWR: Power LED CLR: CLR button 15 e0/2 - e0/5: Gigabit Ethernet ports STA: Status LED CON: Console port 16 e0/6 - e0/9: SFP ports ALM: Alarm LED 10 AUX: Auxiliary port 17 Slot 1: General expansion slot HA：HA status LED 11 Fan tray 18 Slot 2: General expansion slot (not for storage expansion module) PS0: Power 12 USB: USB port 19 Slot 3: General expansion Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual supply PS0 LED PS1: Power supply PS1 LED slot (not for storage expansion module) MGT (e0/0): management port 13 20 Slot 4: General expansion slot (not for storage expansion module) FAN: Fan HA (e0/1): HA 14 LED port Table 1-4: SG-6000-M7260 Front Panel Description The front panel of SG-6000-M3108 consists of 8 Gigabit Ethernet ports, 2 Combo ports (Ethernet port + SFP port), 1 USB port, 1 SD card slot, 1 Console port, 1 CLR button and some LED indicators. The standard power supply for SG-6000-M3108 is single power supply, and the product with dual power supplies is also available. Figure 1-5 illustrates the front panel of SG-6000-M3108 (single power supply). Figure 1-5: SG-6000-M3108 Front Panel No. Label No. Label No. Label PWR: Power LED CLR: CLR button STA: Status LED CON: Console port 10 e0/0 - e0/1: Combo ports ALM: Alarm LED USB: USB port 11 e0/2 - e0/9: Gigabit Ethernet ports SD: SD card LED HA：HA status SD Card: SD card slot LED Table 1-5: SG-6000-M3108 Front Panel Description The front panel of SG-6000-M3100 consists of 8 Gigabit Ethernet ports, 1 USB port, 1 Console port, 1 CLR button and some LED indicators. Figure 1-6 illustrates the front panel of SG-6000-M3100. Figure 1-6: SG-6000-M3100 Front Panel Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual No. Label No. Label No. Label PWR: Power LED HA：HA status LED USB: USB port STA: Status LED CLR: CLR button e0/0 - e0/7: Gigabit Ethernet ports ALM: Alarm LED CON: Console port Table 1-6: SG-6000-M3100 Front Panel The front panel of SG-6000-M1600 consists of 5 Gigabit Ethernet ports, 1 USB port, 1 Console port, 1 CLR button and some LED indicators. Figure 1-7 illustrates the front panel of SG-6000-M1600. Figure 1-7: SG-6000-M1600 Front Panel No. Label No. Label No. Label PWR: Power LED VPN: VPN status LED USB: USB port STA: Status LED CLR: CLR button e0/0 - e0/4: Gigabit Ethernet ports ALM: Alarm CON: Console LED port Table 1-7: SG-6000-M1600 Front Panel Description SG-6000-E2800 and SG-6000-E2300 have the same front panel. The front panel consists of 5 Gigabit Ethernet ports, 4 Combo ports (Ethernet port + SFP port), 1 USB port, 1 Console port, 1 CLR button and some LED indicators. Figure 1-8 illustrates the front panel of SG-6000-E2800 and SG-6000-E2300. Figure 1-8: Front Panel of SG-6000-E2800 and SG-6000-E2300 Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual No. Label No. Label No. Label PWR: Power LED e0/0 - e0/8: Gigabit Ethernet port status LED STA: Status LED e0/5 - e0/8: SFP interface LED 10 e0/0 - e0/4: Gigabit Ethernet ports ALM: Alarm LED CLR: CLR button 11 e0/0 - e0/4: Combo ports (Ethernet port + SFP port) USB: USB port HA: HA CON: Console port status LED Table 1-8: Front Panel Description of SG-6000-E2800 and SG-6000-E2300 The front panel of SG-6000-E1700 consists of 9 Gigabit Ethernet ports, 1 USB port, 1 Console port, 1 CLR button and some LED indicators. Figure 1-9 illustrates the front panel of SG-6000-E1700. Figure 1-9: SG-6000-E1700 Front Panel No. Label No. Label No. Label PWR: Power LED HA: HA status LED CON: Console port STA: Status LED e0/0 - e0/4: Gigabit Ethernet port status LED USB: USB port ALM: Alarm e0/0 - e0/4: Gigabit CLR: CLR button LED Ethernet ports Table 1-9: SG-6000-E1700 Front Panel Description The front panel of SG-6000-E1600 consists of some LED indicators. Figure 1-10 illustrates the front panel of SG-6000- E1600. Figure 1-10: SG-6000-E1600 Front Panel Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual No. Label No. PWR: Power LED ALM: Alarm LED Label No. STA: Status LED Label e0/0 - e0/8: Gigabit Ethernet port status LED Table 1-10: SG-6000-E1600 Front Panel Description The front panel of SG-6000-E1100 (WLAN version) consists of some LED indicators. Figure 1-11 illustrates the front panel of SG-6000-E1100 (WLAN version). Figure 1-11: Front Panel of SG-6000-E1100 (WLAN version) No. Label PWR: Power LED No. Label STA: Status LED No. Label WLAN: WLAN LED ALM: Alarm e0/0 - e0/8: Gigabit Ethernet LED port status LED Table 1-11: Front Panel Description of SG-6000-E1100 (WLAN version) The front panel of SG-6000-E1100 (3G version) consists of some LED indicators. Figure 1-12 illustrates the front panel of SG-6000-E1100 (3G version). Figure 1-12: Front Panel of SG-6000-E1100 (3G version) Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual No. No. PWR: Power LED Label Label No. STA: Status LED Label 3G: 3G LED e0/0 - e0/8: Gigabit Ethernet port status LED Table 1-12: Front Panel Description of SG-6000-E1100 (3G version) ALM: Alarm LED The front panel of SG-6000-E1100 (WLAN+3G version) consists of some LED indicators. Figure 1-13 illustrates the front panel of SG-6000-E1100 (WLAN+3G version). Figure 1-13: Front Panel of SG-6000-E1100 (WLAN+3G version) No. Label No. PWR: Power LED Label STA: Status LED No. Label 3G: 3G LED ALM: Alarm e0/0 - e0/8: Gigabit Ethernet WLAN: WLAN LED port status LED LED Table 1-13: Front Panel Description of SG-6000-E1100 (WLAN+3G version) Back Panel The back panel layout of SG-6000-G5150 consists of 2 power supply slots and 1 grounding screw. The standard product of SG-6000-G5150 adopts dual power supplies. Figure 1-14 illustrates the back panel layout of SG-6000-G5150. Figure 1-14: SG-6000-G5150 Back Panel The back panel layout of SG-6000-G2120 consists of 2 power supply sockets, 2 power supply switches and 1 grounding screw. SG-6000-G2120 adopts dual power supplies. Figure 1-15 illustrates the back panel layout of SG-6000-G2120. 10 Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual Figure 1-15: SG-6000-G2120 Back Panel The back panel layout of SG-6000-M8860 consists of 2 power supply sockets, 1 grounding screw. The standard product of SG-6000-G8860 adopts dual power supplies and it is also available in single power supply. Figure 1-16 is the back panel of SG-6000-M8860 (single power supply): Figure 1-16: SG-6000-M8860 Back Panel The back panel layout of SG-6000-M7260 consists of 2 power supply sockets and 1 grounding screw. The standard product of SG-6000-M7260 adopts dual power supplies and it is also available in single power supply. Figure 1-17 illustrates the back panel layout of SG-6000-M7260. Figure 1-17: SG-6000-M7260 Back Panel The back panel layout of SG-6000-M3108 consists of 1 power supply socket, 1 power supply switch and 1 grounding screw. The standard product of SG-6000M3108 adopts single power supply and it is also available in dual power supplies. Figure 1-18 illustrates the back panel layout ofSG-6000-M3108 (single power supply). Figure 1-18: SG-6000-M3108 Back Panel The back panel of SG-6000-M3100 consists of 1 power supply socket, 1 power supply switch and 1 grounding screw. Figure 1-19 illustrates the back panel layout of SG-6000-M3100. 11 Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual Figure 1-19: SG-6000-M3100 Back Panel The back panel of SG-6000-M1600 has 1 power supply socket, 1 power supply switch and 1 grounding screw. Figure 1-20 illustrates the back panel of SG-6000M1600. Figure 1-20: SG-6000-M1600 Back Panel SG-6000-E2800, SG-6000-E2300, and SG-6000-E1700 have the same back panel layout. The standard products SG-6000-E2800, SG-6000-E2300, and SG-6000E1700 adopt single power supply and they are also available in dual power supplies. The back panel of single power supply product has 1 power supply socket, 1 power supply switch and 1 grounding screw. Figure 1-21 illustrates the back panel of these models. Figure 1-21: Back Panel of SG-6000-E2800, SG-6000-E2300, and SG-6000E1700 SG-6000-E1600 uses the power adapter. The back panel of SG-6000-E1600 has 1 power supply socket, 1 Console port, 1 CLR button, 9 Gigabyte Ethernet ports, 1 USB port, 1 grounding screw, and 1 security keyhole. Figure 1-22 illustrates the back panel of this model. Figure 1-22: SG-6000-E1600 Back Panel No. Label DC POWER: DC power interface No. Label CON: Console port No. Label e0/0 - e0/8: Gigabit Ethernet port CLR： CLR USB: USB port Security keyhole button Table 1-14: Back Panel Description of SG-6000-E1600 SG-6000-E1100 (WLAN version) uses the power adapter. The back panel of SG6000-E1100 (WLAN version) has 1 power supply socket, 1 Console port, 1 CLR button, 9 Gigabyte Ethernet ports, 1 USB port, 1 grounding screw, 1 security 12 Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual keyhole, and 2 SMA connectors for WLAN antennas. Figure 1-23 illustrates the back panel of this model. Figure 1-23: SG-6000-E1100 (WLAN version) Back Panel No. Label No. Label No. Label DC POWER: DC power interface SMA connectors for WLAN antennas Security keyhole CLR： CLR button USB: USB port CON: Console e0/0 - e0/8: Gigabit port Ethernet port Table 1-15: Back Panel Description of SG-6000-E1100 (WLAN version) SG-6000-E1100 (3G version) uses the power adapter. The back panel of SG-6000E1100 (3G version) has 1 power supply socket, 1 Console port, 1 CLR button, 9 Gigabyte Ethernet ports, 1 USB port, 1 grounding screw, 1 security keyhole, and 2 SMA connectors for 3G antennas. Figure 1-24 illustrates the back panel of this model. Figure 1-24: SG-6000-E1100 (3G version) Back Panel 13 Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual No. Label No. Label No. Label SMA connector for 3G antenna CON: Console port e0/0 - e0/8: Gigabit Ethernet port DC POWER: DC power interface SIM: SIM card slot Security keyhole CLR： CLR SMA connector for USB: USB port 3G antenna button Table 1-16: Back Panel Description of SG-6000-E1100 (3G version) SG-6000-E1100 (WLAN+3G version) uses the power adapter. The back panel of SG-6000-E1100 (WLAN+3G version) has 1 power supply socket, 1 Console port, 1 CLR button, 9 Gigabyte Ethernet ports, 1 USB port, 1 grounding screw, 1 security keyhole, 2 SMA connectors for 3G antennas, and 2 SMA connectors for WLAN antennas. Figure 1-25 illustrates the back panel of this model. Figure 1-25: SG-6000-E1100 (WALN+3G version) Back Panel No. Label No. Label No. SMA connector for 3G antenna SIM: SIM card slot DC POWER: DC power interface SMA connectors for WLAN antennas 10 CLR： CLR button USB: USB port Label Security keyhole SMA connector for 3G antenna CON: Console e0/0 - e0/8: Gigabit port Ethernet port Table 1-17: Back Panel Description of SG-6000-E1100 (WLAN+3G version) LED Indicators Table 1-8 describes the meanings of LED indicators on the front panels of Hillstone multi-core security appliances. LED PWR 14 Color/Status Description Green/Always on The device power is running normally. Orange/Always on The device power is running abnormally. Red/Always on Power failure so the system is down. Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual STA ALM PS0 PS1 Off The device is powered off. Green/Always on The system is booting. Green/Blinking The system is running normally. Red/Always on The system has failed to boot or has an error. Red/Always on The system is sending alarm(s). Green/Blinking The system is waiting. Orange/Blinking The system is using a trial license. Orange/Always on The trial license has expired and there legitimate license installed in the system. Off The system is running normally. Green/Always on Power Supply PS0 is running normally. Orange/Always on Power Supply PS0 is running normally, but its fan has failed. Change the power supply immediately. Off Power Supply PS0 is powered off or has failed. Green/Always on Power Supply PS1 is running normally. Orange/Always on Power Supply PS1 is running normally, but its fan has failed. Change the power supply immediately. Off Power Supply PS0 is powered off or has failed. Green/Always on Not using HA, this device is the master device. Green/Blinking Two devices are in an HA cluster. This device is working as the master. Orange/Blinking Two devices are in an HA cluster. This device is working as the slave. Red/Blinking HA function has failed. Off High Availability is disabled. Green/Always on The cooling system is running normally. Orange/Always on One of the fans has failed, but the cooling system can still fully function. Change the fan tray as soon as possible. Red/Always on The cooling system has a serious error or the fan tray is not fully inserted. The system will automatically shut down in 15 seconds. Green/Always on The VPN tunnel is connected. Orange/Always on VPN is turned on but no tunnel is connected. Off VPN is not in use. Green/Always on SD card has been inserted and is in normal status. Green/Blinking SD card is transmitting data. Off No SD card is inserted. Green/Always The link between this port and its peer device is in HA FAN VPN SD LNK 15 is no Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual ACT e0/0e0/8 3G WLAN on normal status. Off The link between this port and its peer device has failed. Orange/Blinking The port is sending or receiving data. Off No data is transmitted on this port. Green/Always on The link between this port and its peer device is in normal status. Green/Blinking The port is sending or receiving data. Off There is no connection between this port with the its peer device, or the link between this port and its peer device fails. Green/Always on The device discovers the built-in 3G Express module. Green/Blinking The 3G module is sending or receiving data. Green/Always on The device discovers the built-in WLAN module. Green/Blinking The WLAN module is sending or receiving data. Table 1-18: Front Panel LED Descriptions Notes: The STA and ALM LEDs will both turn red when there is a boot failure caused by OS software damage. Contact your sales representative if this occurs. As the number and type of LED indicators may vary from different product models, please refer to the actual product. System Parameters Table 1-9 lists the system parameters of Hillstone multi-core security appliances of all models. Item Description Gigabit Ethernet ports SFP ports USB 2.0 Host port Console port Auxiliary port SG-6000-G2120 Gigabit Ethernet ports SFP ports USB 2.0 Host port Console port Auxiliary port SG-6000-M8860 SG-6000-M7260 Gigabit Ethernet ports SFP ports USB 2.0 Host port MGT port HA port Console port Auxiliary port SG-6000-G5150 Fixed Ports 16 Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual SG-6000-M3108 SG-6000-M3100 8 Gigabit Ethernet ports 1 USB 2.0 Host port 1 Console port SG-6000-M1600 5 Gigabit Ethernet ports 1 USB 2.0 Host port 1 Console port SG-6000-E2800 SG-6000-E2300 5 Gigabit Ethernet ports 4 Gigabit Combo ports (Ethernet port + SFP port) 1 USB 2.0 Host port 1 Console port SG-6000-E1700 SG-6000-E1600 SG-6000-E1100 (WLAN version) SG-6000-E1100 (3G version) SG-6000-E1100 (WLAN+3G version) 9 Gigabit Ethernet ports 1 USB 2.0 Host port 1 Console port Dedicated 64-bit multi-core processor CPU DDR 2 SDRAM Flash Memory 17 Gigabit Ethernet ports Gigabit Combo ports USB 2.0 Host port SD card slot Console port SG-6000-M8860 SSG-6000-M7260 16GB SG-6000-G5150 4GB SG-6000-G2120 SG-6000-E2800 SG-6000-E2300 SG-6000-E1700 2 GB SG-6000-M3108 SG-6000-M3100 SG-6000-E1600 SG-6000-E1100 (WLAN version) SG-6000-E1100 (3G version) SG-6000-E1100 (WLAN+3G version) SG-6000-M1600 SG-6000-G5150 SG-6000-G2120 SG-6000-M8860 SG-6000-M7260 SG-6000-M3108 SG-6000-M3100 SG-6000-M1600 SG-6000-E2800 SG-6000-E2300 SG-6000-E1700 1 GB 512 MB 512 MB Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual SG-6000-E1600 SG-6000-E1100 (WLAN version) SG-6000-E1100 (3G version) SG-6000-E1100 (WLAN+3G version) SG-6000-G5150 SG-6000-M8860 SG-6000-M7260 Dimensions (W×D×H) SG-6000-G2120 436.0 mm x 365.5 mm x 44.0 mm SG-6000-M3108 SG-6000-M3100 SG-6000-E2800 SG-6000-E2300 SG-6000-E1700 442.0 mm x 240.7 mm x 44.0 mm SG-6000-M1600 300.0 mm x 165.0 mm x 44.0 mm SG-6000-E1600 SG-6000-E1100 (WLAN version) SG-6000-E1100 (3G version) SG-6000-E1100 (WLAN+3G version) 320.0mm x 150.0mm x 44.0mm SG-6000-G5150 Net weight: 12.3 kg Gross weight: 16.8 kg (accessories and packages included) SG-6000-G2120 SG-6000-M8860 SG-6000-M7260 Weight 18 440.0 mm x 520.0 mm x 88.0 mm et weight: 5.6 kg Gross weight: 9.1 kg (accessories and packages included) Net weight: 12.3 kg Gross weight: 16.8 kg(accessories and packages included) SG-6000-M3108 Net weight: 2.9 kg Gross weight: 5.7 kg (accessories and packages included) SG-6000-M3100 Net weight: 2.8 kg Gross weight: 5.6 kg (accessories and packages included) SG-6000-M1600 Net weight: 1.5 kg Gross weight: 1.9 kg (accessories and packages included) SG-6000-E2800 SG-6000-E2300 SG-6000-E1700 Net weight: 2.5 kg Gross weight: 5.3 kg (accessories and packages included) SG-6000-E1600 Net weight: 1.5 kg Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual Power Rating Input Voltage SG-6000-E1100 (WLAN version) SG-6000-E1100 (3G version) SG-6000-E1100 (WLAN+3G version) SG-6000-G5150 SG-6000-M8860 SG-6000-M7260 Gross weight: 2.0 kg (accessories and packages included) SG-6000-G2120 150 W x 2 SG-6000-M3108 SG-6000-M3100 SG-6000-E2800 SG-6000-E2300 SG-6000-E1700 45 W SG-6000-M1600 SG-6000-E1600 SG-6000-E1100 (WLAN version) SG-6000-E1100 (3G version) SG-6000-E1100 (WLAN+3G version) 15 W AC 100-240V AC, 50/60Hz DC -40 - -60V DC Ambient Temperature Relative Humidity 450 W (x 2) 30 W 0℃-40℃ 10%-95% (non-condensing) Table 1-19: System Parameters Note: DDR2 SDRAM is the random access memory to store the communication data for the CPU. Flash Memory is used for storing the operating system firmware, configuration and application files. Ports This section introduces attributes of interfaces (ports) on the Hillstone devices, including console port, auxiliary port, USB port, gigabit copper port, SFP port and XFP port. Console Port Hillstone multi-core security appliance provides an RS-232C asynchronous serial console port for you to configure the appliance. Attributes for the console (CON) port are shown in Table 1-10. 19 Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual Attribute Description Connector RJ-45 Port Standard RS-232C Baud Rate 9600/19200/38400/57600/115200 bit/s Services Connect the CON port to the serial port of a PC and run a terminal emulation program on the PC to configure the appliance. Transmission Medium console cable Table 1-20: Console Port Attributes Auxiliary Port Hillstone multi-core security appliance provides an RS-232C asynchronous serial auxiliary (AUX) port. Attributes for the auxiliary port are shown in Table 1-11. Attribute Description Connector RJ-45 Port Standard RS-232C Baud Rate 9600/19200/38400/57600/115200 bit/s Services Aux port is used for debugging. Transmission Medium console cable Table 1-21: Auxiliary Port Attributes USB Port Hillstone multi-core security appliance provides up to two USB host ports. Attributes for the USB port are shown in Table 1-12. Attribute Description Connector USB Type-A interface Port Standard USB 2.0 host interface Negotiation Mode 1.1/2.0 autosensing Table 1-22: USB Port Attributes Gigabit Copper Port Hillstone multi-core security appliance provides several fixed gigabit copper ports; the gigabit Combo port also supports the copper cable connection. Attributes for the gigabit copper port are shown in Table 1-13. 20 Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual Attribute Description Connector RJ-45 Port Standard Auto-MDIX Frame Format Ethernet_II Ethernet_SNAP 10/100/1000Mbps autosensing Full/half-duplex Table 1-23: Gigabit Copper Port Attributes Negotiation Mode SFP Port Hillstone multi-core security appliance supports SFP ports. The Table 1-14 describes the attributes of SFP port. Attribute Description Connector SFP Frame Format Ethernet_II Ethernet_SNAP SFP optical module Negotiation Mode 1000Mbps 10/100/1000Mbps autosensing (some only supports 1000Mbps) Full / half-duplex Table 1-24: SFP Port Attributes SFP copper module Caution: To avoid dust falling into the SFP socket, you should place a rubber dust cap (originally in the accessory box) over the SFP port. The SFP port has two types of interface transceiver module for you to choose: SFP optical module/transceiver Copper SFP transceiver If you choose to use SFP optical module in SFP port, you should use LC-Type optical connector. Hillstone multi-core security appliance supports five types of 1000BaseFX SFP optical modules. All optical modules are hot-swappable. 21 Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual Description Attribute Short-haul Multimode Optical Module (850nm) Mediumhaul Singlemode Optical Module (1310nm) Long-haul Singlemode Optical Module (1310nm) Long-haul Singlemode Optical Module (1550nm) Ultra-long Haul Singlemode Optical Module (1550nm) Connector LC Fiber Type 62.5/125μm multi-mode fiber 9/125μm singlemode fiber 9/125μm singlemode fiber 9/125μm singlemode fiber 9/125μm singlemode fiber Maximum Transmission Distance 0.55km 10km 40km 40km 70km Central Wavelength 850nm 1310nm 1310nm 1550nm 1550nm Table 1-25: SFP Optical Module Attributes If you choose to use copper SFP transceiver in SFP port, you should use crossover or straight-through cable (i.e. standard Ethernet cable). Table 1-16 describes the attributes of copper SFP transceiver. Attribute Description Connector RJ-45 Port Standard Auto-MDI/MDIX (crossover cable and straight-through cable autosensing) Maximum Transmission Distance 100m 10/100/1000Mbps autosensing (some only supports 1000Mbps) Full / half-duplex Table 1-26: SFP Copper Module Attributes Negotiation Mode Cautions: The SFP electric modules of all platforms only support 1000Mbps. Before switching between the optical and copper cable connection on Combo ports, you need to first clear the rate and duplex mode configurations in the current operating mode (copper or optical), and reconfigure the port after the switching. XFP Port Hillstone multi-core security appliances support XFP ports which use XFP optical modules. 22 Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual Attribute Description Connector XFP Frame Format Ethernet_II Ethernet_SNAP Negotiation Mode XFP optical module 10Gbps Table 1-27: XFP Port Attributes Hillstone multi-core security appliance supports five types of 10GBase-FX XFP optical module. All optical modules are hot-swappable. Description Attribute Shorthaul Multimode Optical Module (850nm) Short-haul Multimode Optical Module (850nm) Mediumhaul Singlemode Optical Module (1310nm) Long-haul Singlemode Optical Module (1550nm) Ultra-long Haul Singlemode Optical Module (1550nm) Connector LC Fiber Type 50/125μm multimode fiber 62.5/125μm multi-mode fiber 9/125μm singlemode fiber 9/125μm singlemode fiber 9/125μm singlemode fiber Maximum Transmission Distance 0.3km (984.3ft) 0.033km (108.3ft) 10km 40km 80km Central Wavelength 850nm 850nm 1310nm 1550nm 1550nm Table 1-28: XFP Optical Module Attributes Caution: To avoid dust falling into the XFP socket, you should place a rubber dust cap (originally in the accessory box) over the XFP port. CLR Button The CLR button is the pinhole of the front panel and is used to reset the appliance back to the factory default settings. You can restore access to the appliance with this button if the login password is lost. Warning: Use this button with caution. Resetting the appliance will clear all existing configurations. To restore the factory default settings, take the following steps: 1. Turn off the power of the appliance. 2. Press the CLR button in the pinhole and switch on the power supply simultaneously. 3. Keep pressing till the STA and ALM LEDs turn to constantly red, then stop pressing. The appliance begins to restore to the original factory settings. 4. The system reboots after the default settings restored. 23 Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual Expansion Slot The chassis height of SG-6000-G5150, SG-6000-M8860, and SG-6000-M7260 is 2U with four half-U expansion slots (Slot 1-4); SG-6000-G2120 is 1U height with two half-U expansion slots (Slot 1-2). Follow the rules below when inserting the expansion modules into expansion slots. Half-U expansion slot fits in any slot. 1U height expansion modules can only be installed in Slot2 and Slot4. For SG-6000-G2120, the expansion module FEC-HD-160 can only be inserted in Slot1. Some appliances support more than one expansion modules of the same type. Cautions: Cover the expansion slot with blank panel if the slot has no expansion module installed. For detailed information of expansion modules, see Hillstone Multi-core Security Appliance Expansion Modules Manual. SD Card Slot SG-6000-M3108 has a SD card slot for SD storage card on the front panel. SD card stores the data of the Network Behavior Control logs. To install an SD card, take the following steps: 1. Ensure that the write protection switch is off so that it can be written. 2. Face the front panel of the appliance. 3. Insert the SD card with the metal contact side facing down and push it slightly into the card slot. Do not push too hard with force to avoid damage to the slot or the card. 4. Stick the seal label on the SD card slot to warn others not to eject the SD card freely. Caution: You should back up the old data in the SD card before inserting it into the slot, as the system will automatically format the card in one minute. To remove an SD card, take the following steps: 1. Run the command exec detach sd0 on the CLI interface. 2. Face the front panel of the appliance. 3. Rip off the label stuck on the slot. 4. Push the SD card slightly and it will pop up. Note: Hillstone adopts the Secure Digital High Capacity (SDHC) standard. To ensure the requirements of capacity and storage writing speed, the SD card should at least have a capacity of 4GB and a speed of Class 4 (4 MB/s). The 24 Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual maximum capacity that can be supported is 32GB. Power Supply Single/Dual power supply: Some product modules adopt single power supply, while others adopt dual power supplies, i.e. there are two power inputs installed in one device. Dual power supplies ensure uninterrupted power by instantly enabling the standby power supply when the active power supply fails to work. AC/DC power supply: For some product modules (as listed below), you can choose either AC or DC power supply. Hot-swappable: According to whether the power supply is hot-swappable or not, the power supply is classifies into three types: Hot-swappable power supplies are removable modules which can be replaced at any time, Fixed power supplies are irreplaceable and cannot be removed. External power adapter connects to the external AC power supply. For instructions on how to replace power supply modules, refer to Installing and Removing the Power Supply Module. Model Description AC/DC Power Supply Type SG-6000-G5150 SG-6000-G2120 SG-6000-M8860 SG-6000-M7260 SG-6000-M3108 SG-6000-M3100 SG-6000-M1600 SG-6000-E2800 SG-6000-E2300 SG-6000-E1700 SG-6000-E1600 SG-6000-E1100 (WLAN version) SG-6000-E1100 (3G version) SG-6000-E1100 (WLAN+3G version) Table Dual Dual Single/Dual Single/Dual Single/Dual Single Single Single/Dual Single/Dual Single/Dual Single AC/DC AC/DC AC/DC AC/DC AC/DC AC AC AC/DC AC/DC AC/DC AC Hot-swappable Fixed Hot-swappable Hot-swappable Fixed Fixed Fixed Fixed Fixed Fixed External Single AC External Single AC External Single AC External 1-29: Power Supplies of All Product Models Power Module Hillstone designs a model of pluggable module for SG-6000-G5150, SG-6000M8860, and SG-6000-M7260. Both AC and DC power modules are available. You can choose the power type at your own choice. The AC power module of SG-6000-G5150, SG-6000-M8860 and SG-6000-M7260 is shown in Figure 1-26; the DC power module is shown in Figure 1-27. 25 Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual Figure 1-26: AC Power Module for SG-6000-G5150/M8860/M7260 Figure 1-27: DC Power Module for SG-6000-G5150/M8860 /M7260 The power LED description for SG-6000-G5150, SG-6000-M8860, and SG-6000M7260 is listed in Table 1-20. LED OK AC DC Color/Status Description Green/Always on Power module is functioning normally. Off No power input. Yellow/Always on Power module has error. Off Power module is functioning normally. Green/Always on AC power module is functioning normally. Off AC power module is powered off or has failed. Green/Always on DC power module is functioning normally. Off DC power module is powered off or has failed. Table 1-30: Power Supply Module LED Descriptions For information on power module installation and replacement, see Installing and Removing the Power Supply Module. Expansion Modules SG-6000-G5150, SG-6000-G2120 SG-6000-M8860, and SG-6000-M7260 are designed with general expansion slots for expansion modules. The supported expansion module types may vary from platforms, specifically including interface module and storage module. The main functions of these expansion modules are: Interface module: Expands the number of ports. 26 Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual Storage module: Enlarges the hardware space for storing logs. For detailed information about expansion modules, see Hillstone Multi-core Security Appliance Expansion Modules Manuel. 27 Chapter 1 Introduction | Hillstone Hillstone Multi-core Security Appliance Installation Manual Chapter 2 Installation Preparations Introduction To prevent personnel injury and equipment damage, please carefully read all the safety warnings and cautions in this chapter before the installation. Hillstone products are designed for indoor use. To ensure the normal operation and to prolong the service lifetime, the installation site must meet the following requirements: Cleanness Requirements Table 2-1 lists the dust concentration requirements in the equipment room. Mechanical Active Material Unit Content Dust particle particle/m3 ≤3×104 (No visible dust on the table in 3 days) Note：Diameter of dust particle≥5μm Table 2-1: Dust Concentration Requirements in the Equipment Room ESD Prevention To prevent electrostatic discharge (ESD) damage, ensure that: The appliance is well grounded. The grounding screw is properly grounded. Take dustproof measures for the equipment room. Maintain proper humidity and temperature levels. Do not disassemble the equipment without permission from the vendor, or you may cause danger and void your warranty. EMI Prevention All possible electromagnetic interference (EMI) sources, external or internal, can affect the security appliance by capacitance coupling, inductance coupling, electromagnetic radiation, and common impedance coupling (including the grounding system). To prevent or reduce EMI: Take measures to protect the power system from power interference. It’s better to separate the floor where the security appliance is installed from the grounding device and lighting-proof device of the power source. 28 Chapter 2 Installation Preparations | Hillstone Hillstone Multi-core Security Appliance Installation Manual Keep the security appliance away from radio stations, radar, and other highfrequency and high-current devices. Use electromagnetic shielding when necessary. Grounding Requirements To use the security appliance more safely: Ensure that the grounding screw of the chassis is well grounded via the grounding wire. Ensure that the grounding pin of the power plug is well grounded. Workbench Requirements Before the installation, ensure your workbench is properly prepared as follows: Make sure that you provide adequate space near the intake and exhaust vents of the appliance for heat dissipation. Make sure the rack is equipped with a good ventilation system. Make sure the rack is strong enough to support the weight of a fully equipped appliance. Make sure the rack is well grounded. Other Safety Recommendations The directions below are also recommended for you to follow: Keep the appliance far away from moist areas and heat sources. Wear an ESD wrist strap correctly when handling the appliance. Be careful with laser emission. Do not directly stare into apertures of fiberoptic connectors that emit laser radiation. Use uninterrupted power supply (UPS). Unpacking Verify the parts received according to your purchasing contract and packing list to ensure that you have received all the items necessary. If you have any problem, please contact your sales representative. Installation Devices/Tools/Cables A Hillstone security appliance is shipped with a power cable and a console cable, and you should have the following items before the installation: Terminal: Configuration terminal (e.g. an ordinary PC). 29 Chapter 2 Installation Preparations | Hillstone Hillstone Multi-core Security Appliance Installation Manual Tools: Philips screwdrivers and ESD wrist strap. Cables: Power cable, console cable and Ethernet cable. 30 Chapter 2 Installation Preparations | Hillstone Hillstone Multi-core Security Appliance Installation Manual Chapter 3 Installation Before Installation A yellow seal with dark ink characters is stuck on a mounting screw of the chassis. Keep the seal intact. The sales representative will check this seal before maintenance operation. Please get the permission of your sales representative before opening the chassis yourself. Warranty will be void if you disassemble the chassis without authorization. Before installation, make sure that: You have read Chapter 2 Installation Preparations carefully. The requirements in Chapter 2 Installation Preparations are satisfied. Hillstone products can be installed: On a workbench On a standard 19-inch rack Installing the Appliance on a Workbench Hillstone product can be placed on a stable and clean workbench. For skid prevention, take the following steps to fit anti-skid pads on the appliance before installing: Step 1: Tear off the sticker from the rubber pad. Step 2: Press the sticky side of the pad to the right-angle die-pressed mark on the bottom panel of the chassis. See Figure 3-1. Figure 3-1: Installing the Rubber Pads Check the following specifications when installing the appliance on a workbench: Make sure the workbench is stable and well grounded. 31 Chapter 3 Installation | Hillstone Hillstone Multi-core Security Appliance Installation Manual Make sure the intake and the exhaust vents are unblocked, and keep the appliance well ventilated. Do not place any heavy object on the top of the chassis. Installing the Appliance on a Rack Before mounting the appliance on a rack, ensure that the power is off, and the rack is stable enough and well grounded. Hillstone multi-core security appliances are designed for a 19-inch standard rack. To mount the chassis on a rack: Step 1: Attach rack-mounting ears to the left and right side panels of the chassis respectively, and then fasten the rack-mounting ears with suitable screws, as shown in Figure 3-2. Figure 3-2: Installing the Rack-mounting Ears (1U Chassis as example) Step 2: Take out screws from the accessory box and fasten the rack-mounting ears of the chassis in the rack with the screws. Keep the center of the rack-mounting ear and the center of the rack hole horizontally even, as shown in Figure 3-3. Figure 3-3: Installing the Appliance in a Rack (1U Chassis as example) Cautions: The rack-mounting ears cannot bear weight. Make sure the chassis is supported by the platform under it when mounted into a rack. For better ventilation, there should be a clearance space between two equipments. 32 Chapter 3 Installation | Hillstone Hillstone Multi-core Security Appliance Installation Manual If the rack accommodates only one device, put the device on the bottom. The floating nuts in the accessory box can only fit in the 9mm x 9 mm squared holes of standard racks and they can be used when no original rack nuts are available. Connecting Cables This section describes how to connect cables to the appliance, including connecting the ground wire, the console cable, the Ethernet cable and the power cable. Connecting the Ground Wire To meet safety requirements, you must correctly connect the grounding screw on the chassis to the earth ground by a grounding wire. The grounding resistance should be less than 5 Warning: The correct connection of the ground wire on the chassis is an essential safeguard against lightning shocks and interference. You must properly connect the ground wire when installing and using the appliance. Connecting the Console Cable Hillstone multi-core security appliance provides an RS-232C asynchronous serial console (CON) port, through which you can configure the appliance. The console cable is an 8-core shielded cable, which has an RJ-45 connector that can be connected to the Console port of the appliance and a DB-9 (female) connector that can be connected to the serial port of a console terminal. Perform the following steps to connect the appliance and the console terminal: 1. Select a console terminal. You may choose an ordinary PC or a standard ASCII terminal with an RS-232C serial port. 2. Connect the console cable. Connect the RJ-45 end of the cable to the Console port of the appliance, and then connect the DB-9 connector of the cable to the console terminal. Connecting the Ethernet Cable Hillstone products provide 1000Mbps electrical Ethernet ports, SFP ports, XFP ports and Ethernet Combo ports (Electrical port + Optical port). The electrical Ethernet port can be connected by a straight-through cable (also called standard cable) or a crossover cable. The SFP port should use a SFP optical module, which can be connected with crossover cable or straight-through cable, or use a SFP electric module connected by a single-mode or multi-mode cable. The XFP port uses singlemode or multi-mode cables to access Ethernet. All SFP Port and XFP Port optical modules of Hillstone products use LC-type optical connector; therefore, you should connect the optical modules using optical fiber ended with LC-type connector. 33 Chapter 3 Installation | Hillstone Hillstone Multi-core Security Appliance Installation Manual Follow the guidelines below when connecting cables to the ports: Be careful not to connect the Ethernet port to the wrong ports. Read the label above the port carefully. For electrical Ethernet connection, use crossover cable or straight-through cable. For SFP port connection, the optical module should be inserted into SFP port before installing the LC-type connector to the optical module; the copper SFP module should be connected by crossover cable or straight-through cable. For XFP ports, insert the XFP optical module into the XFP port before connecting the LC-type connector to the module. Keep the followings in mind when connecting fiber cables: The curvature radius should be greater than 10cm. Avoid excessive bending of the cable. Ensure the Tx and Rx ends are connected correctly. Keep the connector of the optical cable clean. Warning: Laser danger! To protect your eyes from radiation harm, do not stare into a cable connector connected to a laser generator. Connecting an AC Power Cable The AC power cable is shipped with the chassis. Prepare a single-phase threeterminal power socket with a ground contact in advance. Normally, the ground contact of the power supply system in a building was buried during construction and cabling. Before connecting the AC input power cable, you must make sure that the power socket is well grounded. To connect the AC power cable, take the following steps: 1. Make sure the ground wire is reliably connected to the earth ground. 2. Make sure the power switch of the appliance is in the OFF position. 3. Connect the AC power socket of the power source using the AC power cable. To connect more cables, repeat this step. 4. Power on the switch of the appliance. 5. Check PWR LED on the front panel. A shining LED indicates correct connection. Note: If a product does not have a power switch, you can skip Step2 and Step4. Connecting a DC Power Cable To power the appliance with DC power source, use DC power cables to connect the appliance and the external DC power source. Hillstone does not provide DC power cables. 34 Chapter 3 Installation | Hillstone Hillstone Multi-core Security Appliance Installation Manual Warning: Before performing the procedure, ensure that the cable is not connected with any power source and make sure the cables will not be powered on during the process. To connect the DC power cable to the appliance, take the following steps: 1. Ensure that the power source voltage is in accordance with required voltage specified in System Parameters. 2. Switch off the power source. 3. If the terminal on the power supply module has a plastic cover, remove the cover and keep it. 4. Connect the grounding screw (labeled with “ using a grounding wire. ”) to the ground contact point 5. Use DC cables to connect the “+” terminal of the appliance to the “+” terminal of the power source, and “-” terminal to the “-” terminal of the source. 6. Verify the connection is correct and fasten the cables using a screwdriver. 7. Recover the plastic cover(s) to the original terminal(s). 8. To connect more DC power cables, repeat Step3 to Step7. 9. Switch on the power supply module. 10. Switch on the power source and check if the PWR LED is on. A shining LED indicates correct connection. Connecting a Power Adapter To provide the power supply, connect the power adapter of the security appliances with the external AC power supply as follows: 1. Insert the DC output plug of the power adapter into the AC power interface at the back panel of the security appliance. 2. Connect the power adapter to the external AC power supply. Installing an Antenna To use the WLAN function or the 3G function of the device, you must install the WLAN antenna or the 3G antenna. You can adjust the angle of the WLAN antenna by rotating it. The angle of the 3G antenna is fixed. The antennas are shown as below: 35 Chapter 3 Installation | Hillstone Hillstone Multi-core Security Appliance Installation Manual Figure 3-4: 3G Antenna and WLAN Antenna To install antennas for SG-6000-E1100 (WLAN version), SG-6000-E1100 (3G version), or SG-6000-E1100 (WLAN+3G version), take the following steps: 1. According to the function you use, select the corresponding antenna. 2. Install the antenna to the SMA connector at the back panel of the device by rotating the antenna clockwise. Figure 3-5: Antenna Installation Illustration Note: Each type of antenna must be installed into the corresponding SMA connector. The 3G antenna must be installed into the connector of 3GDIV and 3GMAIN. The WLAN antenna must be installed into the connector of and Installing the SIM Card To install the SIM card for SG-6000-E1100 (3G version) or SG-6000-E1100 (WLAN+3G version), take the following steps: 1. Purchase the SIM card from the ISP and activate the data connection service. 36 Chapter 3 Installation | Hillstone Hillstone Multi-core Security Appliance Installation Manual 2. Insert the SIM card into the SIM card slot at the back panel of the device. Notes: The security appliance of SG-6000-E1100 (WLAN version) only supports the external 3G data card. Before using the 3G function, insert the 3G data card with a SIM card into the USB port at the back panel of the device. SIM card cannot be hot-swappable. Before installing or replacing the SIM card, power off the device. After installing the SIM card, you can power on the device. 3G data card and SIM card must match the network type. Verifying Installation After you complete the installation with all the above steps, you still need to verify the following items. All the cables are properly connected. The grounding wire of the appliance is correctly connected. The air vents on both side panel of the appliance are unblocked, and there is enough space around for heat dissipation. The expansion modules, power supply modules and fan tray are correctly installed (for some products). The power source meets the requirements of the appliance. If the appliance is rack-mounted, make sure the rack is stable enough. If the appliance is placed on a workbench, make sure the workbench is stable and clean. 37 Chapter 3 Installation | Hillstone Hillstone Multi-core Security Appliance Installation Manual Chapter 4 Boot and Configuration Introduction This chapter describes the initial system boot and basic configuration of Hillstone SG-6000 series, using a PC as the console terminal. Establishing a Configuration Environment Hillstone security appliances support both local and remote configuration. Administrators can use the following configuration methods. Console (CON) connection WebUI Telnet or SSH Console (CON) Connection For initial system configuration, you have to establish a Console connection environment (connect the device to a configuration terminal through its Console port). To connect the PC to the CON port of the firewall, take following steps: 1. Set up a local configuration environment. Connect the Console port to the serial port of a PC through a console cable, as shown in Figure 4-1: CON port Console cable RS-232 serial port PC Figure 4-1: Console Port Configuration 2. Run the terminal emulation program on the PC (e.g. hyper terminal of Windows XP/Windows 2000) to set up a connection. Set the parameters of the terminal session to 9600bps, 8 data bits, 1 stop bit, none parity, and none flow control, as shown in Figure 4-2: 38 Chapter 4 Boot and Configuration | Hillstone Hillstone Multi-core Security Appliance Installation Manual Figure 4-2: Setting Parameters for the Terminal Session 3. Switch on the power supply, and the appliance performs self-test and initializes the configuration automatically. If the booting succeeds, the system will display the command line prompt “login”. Enter the default administrator name and password “hillstone” at the “login” and “password” prompts, press “Enter”. And now you are successfully logged in and accessing the CLI. 4. Enter commands to configure or view running status. Enter a question mark “?” to get help on commands whenever you want. WebUI The ethernet0/0 (e0/0) port has a default IP address of 192.168.1.1/24, and all the management functions of this port are enabled by default. Administrators can access the WebUI through e0/0. To log in the appliance’s WebUI, take the following steps: 1. Set up the IP address of the management PC on the same subnet as 192.168.1.1/24. Connect the management PC to the e0/0 port through an Ethernet cable. 2. Launch a Web browser of the management PC, enter the URL http://192.168.1.1 in the address bar, and then press Enter. 3. Enter the default administrator name and password “hillstone” in both the Login and Password text boxes. 4. Click the Login button to enter WebUI main page. Then you can set other configurations to the appliance. 39 Chapter 4 Boot and Configuration | Hillstone Hillstone Multi-core Security Appliance Installation Manual Tenet and SSH You can also establish Telnet and SSH configuration environments. For more information, please see Hillstone Multi-core Security Appliance User Guide. Basic Configuration Before you begin to use the security appliance, you should be familiar with its features and your network deployment. Different device position in the network requires different topology design, working mode and policy configuration. The basic configurations may include: 1. Create security zones, including the link layer (L2) and network layer (L3). Bind different interfaces to correct security zones respectively. 2. Assign IP addresses to interfaces. 3. Configure the management functions of the interfaces and create the security policy rules. 4. Assign proper network addresses and configure the NAT rules as needed. 5. Keep network connectivity by configuring routes. 6. Configure security policy rules between security zones. 7. Configure network parameters, such as DHCP and DNS agent, etc. For more information, see Hillstone Multi-core Security Appliance User Manual. 40 Chapter 4 Boot and Configuration | Hillstone Hillstone Multi-core Security Appliance Installation Manual Chapter 5 Hardware Maintenance and Replacement Introduction This chapter explains how to install and remove the power supply module, the expansion module and the fan tray. Installing and Removing the Power Supply Module This section describes how to install and remove the power supply module of SG6000-G5150, SG-6000-M8860, and SG-6000-M7260. Take the following steps to install or remove the power supply module: Installing/Removing the Power Supply Module (G5150/ M8860/ M7260) To install a power supply module to SG-6000-G5150, SG-6000-M8860, or SG6000-M7260, take the following steps: 1. Ensure that the power supply module to be used is not connected to any power source. 2. Face the back panel of the appliance. 3. If the power supply slot is covered by blank plate, remove the plate first (unscrew the screws on the blank plate and take it down). Skip this step if the slot is not covered. 4. Slide the power supply module all the way into the slot cage until you feel resistant. Figure 5-1: Installing Power Supply Module of SG-6000-G5150 /M8860/ M7260 To remove the power supply module: 1. Make sure the power supply module to be used is not connected to any supply source. 2. Face the back panel of the appliance. 3. Pull the power supply straight out of the chassis using the provided handle. 41 Chapter 5 Hardware Maintenance and Replacement | Hillstone Hillstone Multi-core Security Appliance Installation Manual Installing and Removing the Expansion Module SG-6000-G5150, SG-6000-G2120, SG-6000-M8860, and SG-6000-M7260 can accommodate expansion modules. This section describes how to install and remove the expansion module. To install an expansion module: 1. Make sure the power is switched off and you should wear the ESD strap properly. 2. Face the front panel of the appliance. 3. Remove the blank plate on the expansion slot if necessary. 4. Slide the expansion module to be used into the slot until you feel resistant. 5. Tighten the screws on the expansion module. To remove an expansion module: 1. Make sure the power is switched off and you should wear the ESD strap properly. 2. Face the front panel of the appliance. 3. Loosen the screws on the expansion module. 4. Pull the expansion module straight out of the chassis by holding the screws. Note: Apply a blank plate to cover the slot where no expansion module is installed. Installing and Removing the Fan Tray SG-6000-G5150, SG-6000-M8860 and SG-6000-M7260 are designed with hotswappable fan trays. To install a fan tray: 1. Hold the fan tray and insert it straight into the chassis until you feel resistant. 2. Tighten the screws on the fan tray. Note: Check the FAN LED indicator when the appliance is powered on. A constant green shining light indicates that the fan is functioning normally. To remove a fan tray: 1. Loosen the screws on the fan tray. 2. Pull the fan tray out of the chassis by holding the provided handle. Note: To avoid over-heating, insert a replacement fan tray immediately after removing the existing one. 42 Chapter 5 Hardware Maintenance and Replacement | Hillstone Hillstone Multi-core Security Appliance Installation Manual Chapter 6 Troubleshooting Introduction This chapter provides solutions to some common problems of Hillstone multi-core security appliances. Losing the Administrator Password If you lose the administrator password, please contact your local sales representative. Troubleshooting Power System Check the PWR LED on the front panel of the appliance. If the power supply is functioning normally, the PWR LED lights steadily in green color. If the LED is off, perform the following steps: Make sure the power supply cable is connected correctly. Ensure that the voltage of the power source conforms to the required voltage. For the PWR LED information, see LED Indicators. Troubleshooting the Configuration System The Console configuration terminal shows system booting message when the appliance is powered on. If the configuration system has failed, it displays error information or nothing at all. If the configuration terminal shows no information, perform the following steps: Make sure the power supply is correctly connected and powered on. Verify the Console cable is connected properly. Ensure the terminal configuration settings are correct. If above steps reveal no error, the Console cable may be broken. 43 Chapter 6 Troubleshooting | Hillstone Hillstone Multi-core Security Appliance Installation Manual Copyright Information Copyright © 2014, Hillstone Networks, lnc. All rights reserved. Hillstone, Hillstone Networks logo, StoneOS, StoneManager, Hillstone PnPVPN, UTM Plus are trademarks of Hillstone Networks. All other trademarks or registered marks are the property of their respective owners. Hillstone Networks assumes no responsibility for any inaccuracies in this document. Hillstone Networks reserves the right to change, modify, transfer, or otherwise revise this publication without notice. Hillstone Networks Website www.hillstonenet.com posts the latest information. Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. 44 Copyright Information | Hillstone
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