HM Electronics 1404 Wireless belt pack transceiver User Manual

HM Electronics Inc Wireless belt pack transceiver Users Manual

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1404 User Manual HTML Version

Users Manual

Wireless Drive-Thru Audio system

Installation Instructions

HME# 400G587 Rev J 1/8/15

HM Electronics, Inc.

14110 Stowe Drive

Poway, CA 92064 USA

Phone: 1-800-848-4468

Fax: 858-552-0172

Website: www.hme.com

Email: support@hme.com

wireless IQ

DRAFT

Table of Contents

1. EQUIPMENT DESCRIPTION...................................................................................................................................... 1

1.1 Wireless IQ Base Station .................................................................................................................................................. 2

1.1.1 External Features............................................................................................................................................................... 2

1.2 COMMUNICATOR®s ...................................................................................................................................................... 4

1.2.1 Features and Controls ........................................................................................................................................................ 4

1.2.2 How to Wear the COMMUNICATOR® ........................................................................................................................... 4

1.2.3 How to Use the COMMUNICATOR® Controls ............................................................................................................... 5

1.2.4 COMMUNICATOR® Registration ................................................................................................................................... 5

1.2.5 Battery Removal and Replacement ................................................................................................................................... 7

1.3 Battery Charger ................................................................................................................................................................. 8

2. PREPARATION FOR INSTALLATION ..................................................................................................................... 9

2.1 Tools Required .................................................................................................................................................................. 9

2.2 Battery Charger Setup and Battery Charging .................................................................................................................... 9

2.2.1 Battery Charger Setup for Use In the United States .......................................................................................................... 9

2.2.2 Battery Charger Setup for Use Outside the United States .................................................................................................... 10

2.2.3 Battery Charging ............................................................................................................................................................. 10

2.3 Interference Prevention ................................................................................................................................................... 11

2.3.1 Radio Frequency (RF) Interference ................................................................................................................................. 11

2.3.2 Electrical Interference ..................................................................................................................................................... 12

3. EQUIPMENT INSTALLATION ................................................................................................................................. 13

3.1 Base Station Installation .................................................................................................................................................. 13

3.1.1 Walk Test for Best Transmission/Reception ................................................................................................................... 14

3.1.2 Mount Base Station on Wall ........................................................................................................................................... 15

3.1.3 Install Remote Antenna Kit (if needed)........................................................................................................................... 15

3.2 Cable Pulling ................................................................................................................................................................... 17

3.3 Outside Speaker and Microphone Installation and Cable Connections .......................................................................... 17

3.3.1 Microphone Installation .................................................................................................................................................. 18

3.3.2 SP2500LP Low-Profile Speaker Installation ................................................................................................................... 19

3.4 Optional SP2000A Speaker/Microphone Installation .......................................................................................................... 20

3.5 Optional External Vehicle Detector Installation ............................................................................................................. 21

3.6 Optional HME Vehicle Detector Board (VDB) Installation ........................................................................................... 21

3.7 External Message Repeater Installation .......................................................................................................................... 22

4. EQUIPMENT SETUP .................................................................................................................................................. 23

4.1 Internal Message Repeater Setup .................................................................................................................................... 23

4.2 Early Warning Setup ....................................................................................................................................................... 23

4.3 Dual-Lane Setup ............................................................................................................................................................. 23

4.4 Split-B Audio Setup ........................................................................................................................................................ 23

4.5 Auto-Hands-Free Setup ................................................................................................................................................... 23

5. SYSTEM FUNCTIONAL CHECK ............................................................................................................................. 24

5.1 Noise Reduction Adjustment .......................................................................................................................................... 24

5.2 VAA (Voice Activated Attenuation) Adjustment ........................................................................................................... 25

6. WIRELESS IQ OPERATION ..................................................................................................................................... 26

6.1 Changing Languages ....................................................................................................................................................... 26

6.2 Obtaining COMMUNICATOR® Status .......................................................................................................................... 26

6.3 Single-Lane Operation (one base station for one speaker post in one lane) ................................................................... 27

6.4 Dual-Lane Operation (two base stations for two speaker posts in two lanes) ................................................................... 28

6.5 Tandem Operation (two base stations for two speaker posts in one lane) ....................................................................... 29

6.6 Internal Communication .................................................................................................................................................. 30

6.7 Speed-Team Operation.................................................................................................................................................... 31

6.8 Wired Backup System ..................................................................................................................................................... 31

6.9 Message Repeater Operation ........................................................................................................................................... 31

6.9.1 Recording Messages ....................................................................................................................................................... 31

6.9.2 Message Repeater Switch Settings .................................................................................................................................. 32

7. IN CASE OF PROBLEMS ........................................................................................................................................... 33

8. EQUIPMENT SPECIFICATIONS ............................................................................................................................. 38

9. BLOCK DIAGRAM ..................................................................................................................................................... 39

10. BASE INTERFACE DESCRIPTION ......................................................................................................................... 40

10.1 Audio Circuit Board ........................................................................................................................................................ 40

10.2 Transceiver Circuit Board ............................................................................................................................................... 41

10.3 Switcher Circuit Board .................................................................................................................................................... 42

10.4 Vehicle Detector Circuit Board (Optional) ..................................................................................................................... 42

11. WIRING DIAGRAMS.................................................................................................................................................. 43

Figures and Diagrams

Figure 1. Wireless IQ standard equipment ............................................................................................................... 1

Figure 2. Base station with front door open.............................................................................................................. 2

Figure 3. Communicator controls ............................................................................................................................. 4

Figure 4. Correct wearing of the headset .................................................................................................................. 4

Figure 5. Registration buttons and indicators ........................................................................................................... 6

Figure 6. Belt-pac battery-release latch .................................................................................................................... 7

Figure 7. Headset battery-release latch ..................................................................................................................... 7

Figure 8. Batteries in charger ................................................................................................................................... 8

Figure 9. Battery charger AC adapter connection .................................................................................................... 9

Figure 10. 230VAC adapter wiring for battery charger .......................................................................................... 10

Figure 11. Typical drive-thru store layout ............................................................................................................... 13

Figure 12. Typical tandem and dual drive-thru layouts ............................................................................................ 14

Figure 13. Open base station showing four screw holes ........................................................................................... 15

Figure 14. Remote antenna mounting on wall bracket ............................................................................................ 16

Figure 15. Microphone ............................................................................................................................................ 18

Figure 16. Microphone unit and foam inserts shown in typical speaker post installation ....................................... 18

Figure 17. Open the low-profile speaker ................................................................................................................. 19

Figure 18. Mark speaker post or menu board through wire hole in rear panel of SP2500LP

speaker assembly ................................................................................................................................... 19

Figure 19. Screw the self-tapping screws through holes in rear panel of SP2500LP speaker box .......................... 19

Figure 20. SP2500LP cable connections .................................................................................................................. 19

Figure 21. Installing the SP2000A .......................................................................................................................... 20

Figure 22. SP2000A cable connection ..................................................................................................................... 20

Figure 23. External message repeater connections .................................................................................................. 22

Figure 24. Typical tandem drive-thru layout ........................................................................................................... 29

Figure 25. S2 switch on Switcher Board .................................................................................................................. 31

Figure 26. Base Station internal controls and indicators ......................................................................................... 35

Figure 27. Base station jumper settings ................................................................................................................... 36

Figure 28. Base station DIP switch functions .......................................................................................................... 37

Figure 29. Typical Wireless IQ Base Station block diagram .................................................................................... 39

Wiring Diagrams ....................................................................................................................................... 43

Figure 30. Full-Duplex Wireless IQ with VDB but no Switcher Board ..................................................................... 44

Figure 31. Full-Duplex Wireless IQ with VDB, Switcher Board, DM1 or DM3 Microphone and IC300 ................. 45

Figure 32. Full-Duplex Wireless IQ with VDB, Switcher Board and DM1 or DM3 Microphone ............................. 46

Figure 33. Half-Duplex Wireless IQ with VDB but no Switcher Board .................................................................... 47

Figure 34. Half-Duplex Wireless IQ with VDB and Switcher Board ........................................................................ 48

Figure 35. Dual-Lane Wireless IQ Primary to Secondary Base Station Connections ................................................ 49

Figure 36. Tandem Wireless IQ Primary to Secondary Base Station Connections ................................................... 50

Illustrations in this publication are approximate representations of

the actual equipment, and may not be exactly as the equipment appears.

HM Electronics, Inc. is not responsible for equipment malfunctions due to erroneous translation of

its installation and/or operating publications from their original English versions.

FCC NOTICE

This device complies with Part 15 of the FCC rules. Operation is subject to the following two

conditions: (1) This device may not cause harmful interference, and (2) This device must

accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in a

commercial environment. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instruction manual, may cause

harmful interference to radio communication. Operation of this equipment in a residential

area is likely to cause harmful interference, in which case the user will be required to correct

the interference at his own expense.

Changes or modifications not expressly approved by HM Electronics, Inc. could void the users

authority to operate this equipment.

The antenna(s) used for the base transmitter must be installed to provide a separation distance of

at least 7.87 inches (20 cm) from all persons, and must not be co-located or operating in

conjunction with any other antenna or transmitter.

This device has been designed to operate with the antennas or antenna kits listed below, and having

a maximum gain of 2dBi. Antennas/Kits not included in this list or having a gain greater than 2dBi

are strictly prohibited for use with this device. The required antenna impedance is 50 ohms.

1. Antenna: NEARSON, S181TR-2450R, 2dBi

2. Antenna Kit: HME, EC20 (P/N G28493-1), 0dBi

Industry Canada (IC)

This device complies with Industry Canada license exempt RSS standard(s). Operation is

subject to the following two conditions: (1) this device may not cause interference, and (2) this

device must accept any interference received, including interference that may cause undesired

operation of the device.

This device complies with Health Canada’s Safety Code. The installer of this device should

ensure that RF radiation is not emitted in excess of the Health Canada’s requirement.

Information can be obtained at http://www.hc-sc.gc.ca/ewh-sem/pubs/radiation/radio_guide-

lignes_direct-eng.php

“Changes or modifications not expressly approved by the party responsible for compliance

could void the user’s authority to operate the equipment.”

Hereby, HM Electronics, Inc. declares that the Wireless IQ System is in compliance with the

essential requirements and other relevant provisions of R&TTE Directive 1999/5/EC.

IMPORTANT!

Waste Electrical and Electronic Equipment (WEEE)

The European Union (EU) WEEE Directive (2002/96/EC) places an obligation on producers

(manufacturers, distributors and/or retailers) to take-back electronic products at the end of

their useful life. The WEEE Directive covers most HME products being sold into the EU as of

August 13, 2005. Manufacturers, distributors and retailers are obliged to finance the costs of

recovery from municipal collection points, reuse, and recycling of specified percentages per the

WEEE requirements.

Instructions for Disposal of WEEE by Users in the European Union

The symbol shown below is on the product or on its packaging which indicates that this

product was put on the market after August 13, 2005 and must not be disposed of with other

waste. Instead, it is the user’s responsibility to dispose of the user’s waste equipment by

handing it over to a designated collection point for the recycling of WEEE. The separate

collection and recycling of waste equipment at the time of disposal will help to conserve natural

resources and ensure that it is recycled in a manner that protects human health and the

environment. For more information about where you can drop off your waste equipment for

recycling, please contact your local authority, your household waste disposal service or the

seller from whom you purchased the product.

1. EQUIPMENT DESCRIPTION

The Wireless IQ is an audio system primarily for use at quick-service restaurants.

The equipment shown below is standard with each Wireless IQ system. Optional

equipment can be ordered from your local dealer.

As you unpack the Wireless IQ, check the packing list for each item to verify receipt

of all equipment and quantities listed.

Figure 1. Wireless IQ standard equipment

OPTIONAL EQUIPMENT

Equipment Model Number

Belt-Pac Communicator COM6000BP

Odyssey IQ Headset Communicator HS6000

Wireless Headset (listen only) HS6000L

Battery for Communicator BAT41

Headset HS12

Headset Earmuff No model number

Headset Interface HSI6000

Ceiling Speaker MM100

Ultrasonic Vehicle Detector DU3

Vehicle Detector Board VDB102

Vehicle Detector Loop (underground) VDL100

Message Repeater MR300

Low-Profile Speaker SP2500LP

Microphone DM3

Mode Switch (dual lane) MS10

Switcher Circuit Board No model number

Antenna Coverage Extension Kit EC10

Remote Antenna Kit

(with 6 ft / 1.83 meter cable) ANT20-6

Remote Antenna Kit

(with 30 ft / 9.14 meter cable) ANT20-30

Remote Record Switch No model number

Remote Speed Team Switch SW2

1.1 Wireless IQ Base Station

The base station is the electronic heart of the Wireless IQ. It contains the circuitry

through which all functions of the drive-thru audio system are channeled.

External base station features are shown in Figure 2, and described on page 3.

Internal controls and indicators are shown in Figure 26 on page 35.

1.1.1 External Features

Figure 2. Base station with front door open

Front – (See A on Figure 2.)

 The top four power supply lights are on when the base station has AC power.

 “A” TALK light is on during channel-A transmission.

 “B” TALK light is on during channel-B transmission.

 VEHICLE PRESENT light is on when a vehicle is present in the drive-thru lane or

when the system is in vehicle-detect override.

 RECORD light is ON RED when the base station is ready to record a red message

for the message repeater, and BLINKING RED while a red message is being recorded.

It is ON GREEN when the base station is ready to record a green message for the

message repeater, and BLINKING GREEN while a green message is being recorded.

Bottom – (See B on Figure 2.)

 PUSH FOR RECORD MODE button must be pushed IN AND RELEASED ONCE to

prepare the base station to record a red message for the message repeater, or

pushed IN AND RELEASED TWICE to record a green message.

Behind Front Door – (See C on Figure 2.)

 GREEN MESSAGE CONTROL and RED MESSAGE CONTROL switches must be in

the ON position to use the message repeater, OFF when the message repeater is not

being used. Instructions are given inside the front door.

 SPEED TEAM switch must be in the ON position for speed-team operation, OFF for

normal drive-thru operation.

 VEHICLE DETECTOR switch must be in the OVERRIDE position to disable the

vehicle detector. To reset the vehicle detector, switch to OVERRIDE for 5 seconds,

then switch back to NORMAL for normal vehicle detection. If the switch is left in the

OVERRIDE position, the outside microphone will remain on.

 DIP switches at the top are used to control messages going to the outside speaker, grill

speaker or COMMUNICATOR®s. DIP switch settings are shown inside the front door.

 Nine level controls are used to set the following levels:

VAA LEVEL CONTROL adjusts the volume level at which one’s own voice is heard

in the headset while speaking into the microphone. Turn clockwise to lower the voice

level in the headset earpiece. Turn counterclockwise to raise the voice level.

VEH. PRES TONE VOL. adjusts the vehicle-present tone volume in the headset.

VEH. PRES. TONE VOL. GRILL adjusts the volume of the vehicle present tone

played through the grill speaker.

SPKR VOL. OUTSIDE adjusts the outside speaker volume.

MSG VOL. OUTSIDE adjusts the volume of the outgoing message-repeater message

to the customer at the speaker post or menu board.

INBOUND VOL GRILL adjusts the volume of the inbound audio from the outside

microphone played through the grill speaker.

A VOL. GRILL adjusts the volume of channel A communication, from

Communicator operators, played through the grill speaker.

B VOL. GRILL adjusts the volume of channel B communication, from

Communicator operators, played through the grill speaker.

MSG VOL. GRILL adjusts the volume of the recorded message played through the

grill speaker.

1.2 COMMUNICATOR®s

1.2.1 Features and Controls

1.2.2 How to Wear the COMMUNICATOR®

 Wear the headset with the microphone on your right or left side next to your mouth.

 Adjust the headband and microphone boom as needed.

 If you are using a belt-pac with headset, clip the belt-pac to your belt or waistband

on either your right or left side. Clip the clothing clips on the headset cable to the

back of your shirt and collar.

 If you are using an Odyssey IQ headset, put the headset on your head with the

headset band behind your neck.

Figure 3. Communicator controls

Figure 4. Correct wearing of the headset

IMPORTANT! Before doing anything else, set up the battery charger and charge the

Communicator batteries according to the instructions in section 2.2 on pages 9 and 10.

Belt-pac Communicator

Odyssey IQ all-in-one

headset Communicator

Belt-pac headset

Odyssey IQ headset

Headset band

Hold microphone

boom here to adjust

microphone position

Clothing clip

Channel “A1”

button

Channel “B”

button

Channel “A2”

button

Volume-up

button

Volume-down

button

Power

button

Power

light

Channel “A1”

button

Channel “B”

button

Power

button

Volume-down

button

Channel “A2”

button

Headset cable

connector socket

Volume-up

button

Power

lights

1.2.3 How to Use the COMMUNICATOR® Controls

The Communicator control buttons have a snap action. They will activate when

pressed firmly. Use your fingertips, not your fingernails, to press the buttons.

Refer to Figure 3 on page 4.

Power On/Off:

 Power On Press and release the PWR (power) button. A voice message in the

earpiece will say “belt-pac #, battery full/half/low” and the red power lights next to

the A1 and A2 buttons on the belt-pac will go on. After a short time, one light will

go off and the other will change to green. A voice message will then say “Lane 1 (or 2)

ready.” The green light indicates the Communicator is ready to use. In dual-lane

operations, a green light next to A1 indicates ready on Lane 1 and a green light next

to A2 indicates ready on Lane 2.

 Power Off Press and hold the PWR button for about two seconds. A voice

message in the earpiece will say “belt-pac off,” and the power lights will go off.

Volume Up/Down:

 Volume Up Adjustment — Press and release the volume-up ▲ button. Each time

you press the button you will hear a higher pitch beep in the earpiece as the volume

increases. When you reach maximum volume, you will hear a high-pitched double

beep. If you press and hold the volume-up ▲ button, you will hear repeating beeps,

increasing in pitch until the volume reaches maximum. Then you will hear high-

pitched double beeps repeating until you release the volume-up ▲ button.

 Volume Down Adjustment — Press and release the volume-down ▼ button.

Each time you press the button you will hear a lower pitch beep in the earpiece as

the volume decreases. When you reach minimum volume, you will hear a low-

pitched double beep. If you press and hold the volume-down ▼ button, you will

hear repeating beeps, decreasing in pitch until the volume reaches minimum. Then

you will hear low-pitched double beeps repeating until you release the volume-down

▼ button.

1.2.4 COMMUNICATOR® Registration

Before you operate the Wireless IQ system, you must register each Communicator for

use with the base station. The base station will then recognize all Communicators

registered to it when their power is on, and will be able to tell the difference between

them and other electronic equipment operating on similar frequencies.

Note: In tandem or dual-lane systems there are two base stations, a primary and a

secondary. Communicators must be registered to the primary base station.

A maximum of 15 Communicators can be registered. If a Communicator is replaced,

you must register the new one before you use it. When a Communicator is replaced,

the old one remains in memory. If the maximum number of 15 (in memory) is

exceeded, the Communicator ID display in the base station will show “F” for full. See

Figure 5. If this happens, you must clear all current registrations and re-register all

active Communicators. To clear all current registrations, press the “CLEAR ALL

REGISTRATION” button and the “RESET” button at the same time. Refer to Figure

5 on page 6. Continue holding the “CLEAR ALL REGISTRATION” button after

releasing the “RESET” button, until the clear code “c” (lower case) appears on the

Communicator ID display. Register all active Communicators the same way, one

at a time.

Note: Communicators must be within 6 feet (1.83 meters) of the base station while

being registered.

 Be certain all Communicators to be registered are turned off and the base station is

plugged in and its power is on. Other Communicators can be on or off. See Figure 30

for base station power adapter/supply connections to the J29 connector.

 Open the base station and locate the items shown in Figure 5.

If no Communicators are on, the status light will begin blinking red. If any

Communicators are on, the status light will be on steady green.

Press and release the START REGISTRATION button.

The Communicator ID display will show a small “o” for open, and the status light

will blink green.

 Press and hold the B button on the Communicator while pressing and releasing its

PWR (power) button to turn the Communicator on, and release the B button. This

will cause the Communicator to enter the registration mode.

The status light in the base station will be blinking green and the Communicator

ID display will continue to show a small “o” for open.

The power lights next to the A1 and A2 buttons on the Communicator will be

blinking red then will change to green.

When the registration is successfully completed:

 The green status light in the base station will be on steady and the Communicator

ID display will show the ID number assigned to this Communicator. ID numbers

are assigned sequentially as 0 thru 9, A, b, C, d and E.

 One of the power lights on the Communicator will remain on steady green.

If the registration failed:

 A message in the headset will say “Beltpac/Headset #, Battery Low/Half/Full,

Registration …” The Communicator power light/s will blink red and after a delay of

up to 1.5 minutes you will hear “Registration failed.”

 Note the condition of the STATUS light in the base station. Press the RESET button.

The STATUS light may blink and change colors. When the STATUS light returns to

its previous condition, press the START REGISTRATION button and repeat the

registration procedure.

If the registration fails again:

In the USA, call HME Customer Support at 1-800-848-4468.

Outside the USA, call your local HME representative for assistance.

Figure 5. Registration buttons and indicators

Communicator ID display

Status light

RESET button

CLEAR ALL REGISTRATION button

REGISTRATION button

Battery-release

latch

1.2.5 Battery Removal and Replacement

COM6000BP Belt-pac Batteries —

To change batteries:

If a battery is weak when the COMMUNICATOR®

power is turned on, a voice in the earpiece will

say “Battery low.” If a battery becomes weak

during operation, a voice in the earpiece will say

“Change battery.” When this happens, take the

Communicator out of its pouch and slide the

battery-release latch in the direction of the

arrow. Pull up on the end of the battery near

the latch and lift it out of the Communicator, or

turn the Communicator over and catch the battery

in your hand.

To replace batteries:

Place the end of the battery with the metal contacts into the Communicator, in the

same position as the battery you removed. Press the top of the battery carefully

down into the Communicator until it snaps in place.

Odyssey IQ Headset Batteries —

To change batteries:

When a battery becomes weak, a voice in the Headset will say “Change battery.”

When this happens, remove the battery from the Headset by carefully sliding the

battery-release latch and lifting the battery out.

To replace batteries:

When replacing a battery in the Headset, place the end of the battery with the metal

contacts into the battery holder on the Headset, in the same position as the battery

you removed. Press the top of the battery carefully into the battery holder until it

snaps in place under the battery-release latch.

Recharge batteries according to the instructions on pages 9 and 10.

Figure 6.

Belt-pac battery-release latch

Battery-release

latch

Battery

Figure 7. Headset battery-release latch

1.3 Battery Charger

The battery charger has charging ports to charge up to four batteries at the same

time. Charging time is about 2.5 hours. Six battery storage ports are provided to

store up to six fully charged batteries.

Battery Status Lights:

 A yellow light stays on steady next to each charging port while the port is empty.

 Insert a battery in one of the four charging ports until it clicks in place.

 If a yellow light is on steady next to a battery in a charging port, it means CHARGE

FAILED. Follow the diagnostic instructions on the side of the battery charger.

 If a yellow light is flashing next to a battery in a charging port, it indicates CHARGE

PENDING, which means the battery is too hot. Lower the room temperature or move

the charger to a cooler area.

 A red CHARGING light will stay on next to a battery in a charging port while the

battery is charging.

 A green READY light will go on next to a battery in a charging port when the battery

is fully charged.

 Store fully charged batteries in the storage ports.

Figure 8. Batteries in charger

Battery in

storage port

Battery in

charging port

2. PREPARATION FOR INSTALLATION

 About 3 hours are required for Wireless IQ installation.

 Before you begin, coordinate the time of installation with the store owner/manager

to minimize disruption of business.

 Be certain electrical power is available.

 Be certain some type of compatible vehicle detector loop or other vehicle detector

system has already been installed in the drive-thru lane(s).

2.1 Tools Required

 Phillips (cross-point) screwdriver, size #2  wire cutter/stripper

 standard (slotted) screwdriver, inch (3.2 mm)  soldering iron

 power drill and drill-bit set  rosin-core solder

 fish tape, 100 feet (30 meters)  electrical tape

2.2 Battery Charger Setup and Battery Charging

Set up the battery charger and charge the COMMUNICATOR® batteries as follows.

2.2.1 Battery Charger Setup for Use In the United States

 Connect the battery

charger cable to the

16.5VAC power adapter

or 24VDC power supply

as shown in Figure 9.

 Plug the adapter into an

AC electrical outlet. The

red lights on the charger

will come on and go off,

then the yellow lights will

come on and stay on.

Figure 9. Battery charger power connection

2.2.2 Battery Charger Setup for Use Outside the United States

To use the battery charger outside the United States, in countries requiring a 230

Volt AC adapter, modify the 230VAC adapter as follows. The 24VDC power supply

will work with an input AC voltage of 100-240VAC.

 Connect an electrical plug to the wires on the power cable according to color codes

(Brown = live, Blue = neutral, Green with yellow stripes = ground).

 Plug the other end of the power cable into the AC adapter.

 Cut the connector off the AC adapter cable. Cut the spade lugs off the brown and

blue wires of the battery charger cable and cut the green/yellow ground wire as

short as possible. No ground wire will be used. Strip enough of the insulation from

the wires of both cables so they can be spliced. Splice the AC adapter cable wires to

the brown and blue “AC” wires of the battery charger cable. Cover the splice with

electrical tape or shrink tubing.

 Plug the electrical plug into an AC electrical outlet. The red lights will come on and

go off, then the yellow lights will come on and stay on.

2.2.3 Battery Charging

Insert up to four COMMUNICATOR® batteries into the charging ports to be charged

while you are installing the other equipment. When they are fully charged, install

them in the Communicators. Battery charging time is about 2 hours.

CAUTION: Do not remove batteries from the charger until the green READY

light is lit, or the charger will reset and the charge cycle will begin again.

Figure 10. 230VAC adapter wiring for battery charger

2.3 Interference Prevention

CAUTION: Interference may occur if the audio system is not properly installed.

The following types of interference could occur if precautions are not taken during

installation. Read this section carefully before proceeding.

2.3.1 Radio Frequency (RF) Interference

Finding the cause of RF interference is difficult and time-consuming. The following

precautions will help you avoid the most common RF interference problems.

 Find the best base station and antenna locations before mounting them.

 Solder all joints (including crimp joints) at the speaker location. This is very

important in damp climates

 Be certain all connections are tight.

 Avoid leaving unshielded wire anywhere in the audio system.

 Ground the shield of the outgoing speaker cable. In severe cases of interference,

grounding the shield at the speaker may help.

AM and FM interference may cause similar problems but require different corrective

action. AM interference may increase or decrease at certain times of day, since AM

transmitter power must be reduced in some areas between 5 and 7 PM.

Note the following symptoms carefully to determine the possible cause of

interference. Call HME at 1-800-848-4468 if you need help.

AM Interference:

Static or hum may be heard in the headset when the system is active. The AM

interference can enter the system through the cables connecting the outside

speaker/microphone to the base station. To block the AM signal, first find out if

there is an AM station in the area, and find out its operating frequency and

transmitter output power. You can then modify the equipment with a network of

inductors and capacitors that will trap the AM signal where it enters the system.

Static, hum and/or voice may be heard in the headset when the system is active or

when transmitting in either channel A or B. The interference can enter the system

at three different locations: the outside speaker cables, the COMMUNICATOR®

receiver and the base station transmitter. The AM station frequency may completely

suppress or overpower the audio system’s transmitter signal, depending on the

operating frequency, transmitter tower location and output power of the AM radio

station. You may need to move the base station.

FM Interference:

FM interference may cause cracks, pops and other noises to be heard in the headset

when the Communicator is transmitting on either channel A or B, or when the

system is active.

2.3.2 Electrical Interference

Electrical faults in appliances and other electrical equipment can cause interference

such as static, hum, crackling, buzzing and zip sounds in the headset when the

system is active. Interference caused by electrical faults in lighting systems might

not be noticed immediately, since most lighting systems are controlled by a timer or

light-sensing device.

Faulty Wiring or Components:

Faulty components or electrical wiring in menu boards or speaker posts can cause

symptoms identical to those caused by AM interference. Remove power to the menu

board or speaker post at the circuit breaker until the electrical system can be repaired.

Improper Earth Grounds:

Improper earth grounds in the building can cause random buzzing and zip sounds in

the headset when operating in either channel A or B. Placing a surge protector between

the base station AC adapter and the electrical outlet can eliminate the problem.

In the event of an electrical power outage —

such as from a lightning storm or power generator failure, if you experience problems with your

HME equipment after the electricity comes on again, unplug the equipment and wait 15 seconds,

then plug it back in.

3. EQUIPMENT INSTALLATION

These instructions are for installation of standard Wireless IQ equipment and most

commonly used optional equipment. Specific instructions may also be enclosed

with optional equipment.

IMPORTANT! If you haven’t already done so, before proceeding with the installation,

plug the battery charger into an AC electrical outlet and place all COMMUNICATOR®

batteries into it for charging while the other equipment is being installed.

3.1 Base Station Installation

A typical drive thru QSR building is set up as

shown in Figure 11. The numbers in Figure 11

refer to the location numbers in the following

instructions. This drawing is similar to most store

layouts. The base station is typically mounted at

location #1. This is also where old equipment is

usually found. The order taker is usually at

location #2 in a high volume store. The order

taker Communicator signal from location #2 must

penetrate two walls to reach the base at location

#1. Communicator signals from the kitchen must

only penetrate one wall to reach the base at

location #1. If there are large pieces of equipment

in the kitchen or speed team operation is needed

outside at location #6, location #1 may be a poor

choice for mounting the base. For speed team

operations, the signal would have to penetrate

three walls and get by the kitchen equipment to

reach the base at location #1. Coverage in the store around location #7 and outside

at location #6 may be poor. Don’t forget to check for a basement. Communicator

signals from basements may not reach the base at location #1.

If outside coverage is not needed, mounting the base at locations #3, #4 or #5 is best.

Communicator signals from most work areas would thereby require no wall penetration.

Other work and seating areas may require signals to penetrate one wall. In this case,

the remote antenna kit can be used. The antenna may not need to be mounted very far

from the base station unless a large piece of equipment causes a dead spot.

The Wireless IQ base uses two antennas to avoid multi-path dropouts. Both

antennas transmit and receive signals. The antenna coverage area can be improved

by mounting one antenna away from the base. The base will select the antenna that

gives the best signal to a particular COMMUNICATOR® location.

Things to consider before and during base station installation

 The base station should be located where, if you stand with your back to the wall, you

can see most of the work area where the Communicators will be used.

 The number of walls between the base station and where the Communicators will be

used should be minimized.

 Sheets of stainless steel on the walls may shield or reflect radio signals.

 Outside coverage may be needed for Speed Team operation.

 Large windows will allow the signal to pass through and can improve outside coverage.

 The antenna coverage area can be extended with the Remote Antenna Kit.

 If a system is being replaced, it may not be desirable to use the same mounting location

for the base station as used before, but it may be required it in some cases.

Figure 11. Typical drive-thru

store layout

If outside coverage is required for speed team coverage, mount the base as close as

possible to the wall that faces the desired coverage area. In this case, mounting the

base at location #5 to cover location #6 will minimize wall penetrations. Stores with a

large window near the base will have better outside coverage if the base is facing the

windows. If there are large windows along the wall next to location #6 outside

coverage will be enhanced. Also consider in-store coverage. If the base is located in

the best location for inside and outside coverage, but the coverage outside is still

spotty then the antenna extension cable needs to be run outside the store. In this

case, hanging the antenna under an eve next to the desired area will cover that side of

the store very well. Another approach is to go up through the roof and have the

antenna overlook the desired side area. This approach overcomes obstacles, like

walls, that may shadow the signal when the antenna is at a lower height.

Discuss the location of the base station with the store owner or manager. It should

be mounted less than 10 feet (3 meters) from an available electrical outlet, and away

from grease and large metal objects. Also, the base transmitter antenna(s) must be

installed where they will be at least 7.87 inches (20 cm) from all persons, and will not

be near any other antenna or transmitter. The remote antenna kit should be used to

extend the coverage area if needed. See section 3.1.3.

Tandem or Dual Drive-Thru Base Stations

For tandem or dual drive-thrus, two base stations (primary and secondary) will be

installed. They must not be more than 20 feet (6 meters) apart. Cables must be

pulled and routed to connect the primary base station to the secondary base station

as shown in the wiring diagrams on pages 43 – 50. A vehicle detector and an outside

speaker and microphone will be installed for each order point, and cables pulled as

described in sections 3.2 and 3.3.

3.1.1 Walk Test for Best Transmission/Reception

You must do a walk test before permanently mounting the base station, with the

base station at various locations until the best possible transmission/reception is

found. Check transmission and reception around the area where the

COMMUNICATOR®s will be used, with two people using Communicators (with fully

charged batteries) pressing button B to communicate with each other. Also, walk

past the menu board to test reception when using speed-team operation.

If you need to extend the antenna coverage area, remove power from the base

station and install the Remote Antenna Kit as described in section 3.1.3, but do not

permanently mount the antenna. Return power to the base station and place the

antenna in the area where improved performance is needed. Repeat the walk test as

described above, moving the antenna around the area while communicating to

determine where the antenna improves transmission and reception most.

Figure 12. Typical tandem and dual drive-thru layouts

3.1.2 Mount Base Station on Wall

When you have found the best location for transmission and reception, unplug the

AC power and mount the base station and antenna as follows.

 Hold the base station against the wall at the desired

mounting location, with its door open, and mark the

wall through the four screw holes on the back of the

cabinet, shown in Figure 13.

 Set the base station down and drill four 3/16 inch

(4.76mm) holes in the wall at the marked spots.

 Insert the enclosed #6 screw anchors into the holes.

 Screw the four enclosed screws into the anchors, leaving

the screw heads 1/8 inch (3.2 mm) away from the wall.

 Mount the base station on the wall by placing the four

screw holes in the back of the base station over the four

screws, and sliding the base station downward.

 Connect the base station power adapter cable to the

adapter as you did for the battery charger, as shown in

Figure 9, page 9. For use outside the United States, see

230VAC adapter connections shown in Figure 10, page 10.

 Connect the two wires at the other end of the cable to J16 on the top-left of the

audio circuit board in the base station.

 Plug the adapter into the electrical outlet nearest the base station.

3.1.3 Install Remote Antenna Kit (if needed)

The remote antenna kit allows one of the antennas to be mounted up to 30 feet

(9.14 meters) from the base station for improved coverage. With the extension cable

and mounting bracket, an antenna can be mounted inside a window or outside to

extend coverage for speed team operation. Install the remote antenna kit as follows.

 Lay out the enclosed 30 foot (9.14 meter) antenna cable, with its female connector

near the base station and its male connector at the proposed area where the

antenna will be mounted. Bend and align the cable to the desired position.

 Remove electrical power from the base station.

 Remove (unscrew) the antenna from the top of the base station.

 Screw the female antenna cable connector onto the base station antenna connector

where the antenna was removed.

Note: To minimize stress on the connector, bend the cable as required to line it up

with the base station antenna connector before connecting it.

 Screw the antenna onto the male connector at the other end of the antenna cable.

 Hold the enclosed antenna mounting bracket against the wall at the desired

mounting location and mark the wall through the two screw holes in the bracket.

It may be necessary to mount the antenna high enough to avoid a safety hazard or

possible damage to the antenna.

 Remove the bracket from the wall and drill two 3/16 inch (4.76mm) holes in the wall

at the marked spots.

 Insert the enclosed screw anchors into the holes.

 Place the enclosed screws through the holes in the bracket and screw them into the

two screw anchors to secure the bracket to the wall.

Figure 13. Open base station

showing four screw holes

 Remove the antenna from the antenna cable. DO NOT remove the antenna cable

from the base station.

 Unscrew the hexagonal nut from the antenna cable connector.

 Insert the antenna cable connector through the hole in the mounting bracket as

shown in Figure 14, and screw the hexagonal nut onto the connector to secure it in

place on the bracket.

Note: To minimize stress on the bracket, bend the cable to line it up with the bracket

before connecting it.

 Replace the antenna on the cable connector mounted on the wall.

Note: The best transmission and reception may be achieved with the antenna

perpendicular to the wall. However, if it is a safety hazard or is likely to be bumped

and damaged in that position, it may be necessary for the antenna to be parallel to

the wall.

 Return electrical power to the base station and resume normal operation.

CAUTION:

Use two wrenches

when tightening

nuts, to prevent

twisting and

damaging cable.

Hexagonal

nut

Lock

washer

Hole in

bracket

Male

antenna cable

connector

Hexagonal

nut

Antenna cable

Antenna

NOTE: The wall bracket

can be mounted as shown,

or in the reversed position,

with the hole for mounting

the antenna at the bottom.

Wall bracket

Antenna

connector

(screw type)

Figure 14. Remote antenna mounting on wall bracket

3.2 Cable Pulling

CAUTION: If you do not use the HME audio cable, be sure the speaker/microphone

wires you use are a twisted pair. For full-duplex installations, the speakers

and microphones must use separate cables or audio feedback will occur.

Never run high-voltage cables in the same conduit with audio or loop cables.

The recommended HME audio cable has four color-coded, insulated wires and a

bare shield (drain) wire. It can be used to connect any component to the base

station. Pull the cables (two for full-duplex, one for half-duplex) through the

conduit from the speaker post or menu board into the building as follows.

For dual drive-thru installations, repeat the following steps to route shielded cable

from inside the building to the speaker post or menu board in each lane.

For tandem drive-thru installations, repeat the following steps to route shielded

cable from inside the building to the speaker post or menu board at each order point.

 Run fish tape from inside the building, through the conduit to the speaker post or

menu board.

 Go outside. If you are pulling more than one cable, mark the cables and spools

for identification. Fasten each cable to the fish tape where it comes out of the

conduit, and go back inside the building.

 Pull the fish tape and cable through the conduit into the building. Disconnect the

cable from the fish tape and pull enough of it in to reach the base station.

 Go outside again and route the cable from the outside conduit to the speaker and

microphone units in the speaker post or menu board.

 Cut the cable, leaving about 3 feet (915 mm) of slack. If more than one cable have

been pulled, mark the ends of the cables again for identification.

 Remove about 2 inches (50 mm) of the outer insulation from the end of each cable.

Strip about ½ inch (12 mm) of insulation from each of the four wires in the cable.

 Route all the cables together to the base station, through walls and over ceiling

panels if possible. Cut off any slack cable so no coils of excess cable are left in the

ceiling or elsewhere.

3.3 Outside Speaker and Microphone Installation

and Cable Connections

This section describes standard, full-duplex installations, using a DM3 microphone

and SP2500LP Low-Profile Speaker. Installation requirements may vary. In dual-

lane or tandem systems, speakers and microphones must be installed for each lane

or order point. Refer to the wiring diagrams on pages 43 – 50.

Note: For half-duplex installations, the SP2000A Speaker/Microphone Unit is used.

See Section 3.4, page 20 for installation of the SP2000A.

In full-duplex systems the standard microphone and speaker provide the best

performance. However, in some cases the DM1 Microphone may be used. For DM1

installation, refer to the instructions enclosed with the unit. For either the DM1 or

DM3, refer to the appropriate wiring diagram on pages 43 – 50.

Mount the microphone first, against the speaker grill in the speaker post or menu

board. Positioned it where the customer will speak directly into it. The speaker can

then be installed anywhere around the microphone, as long as they are at least

2 feet (610 mm) apart, center-to-center, to avoid audio feedback.

Note: Try the system with the speaker at various locations around the microphone

before permanently mounting it. If feedback occurs, move around until the

feedback disappears. If possible, park a vehicle in front of the outside microphone

to simulate echo conditions that may also cause feedback.

3.3.1 Microphone Installation

Typical microphone installation involves mounting the

unit with the enclosed foam pieces, inside the upper

compartment of the speaker post. The foam will fit

many types of speaker posts and menu boards. If the

microphone must be mounted in a small area, compress

the foam when installing it and closing the speaker post

or menu board. In larger areas, additional foam (not

supplied) must be added. To install the microphone in a

typical speaker post, follow the instructions below and

refer to Figure 16. Installation in a menu board will

be similar, within the menu-board speaker compartment.

 Open the speaker post and remove any

existing equipment, foam or debris. If there

Speaker

Grill

Foam

windscreen

in front of

microphone

Microphone

unit

Cable

Hole

in shelf

Foam

is an existing microphone, remove it and

disconnect the microphone cable from it.

 Splice the wires of the audio cable (new or

existing) to the wires of the cable extending

from the microphone unit, according to the

audio system wiring diagram.

 Place the enclosed foam windscreen

against the inside of the metal speaker grill.

 Place the front of the microphone unit flush

against the foam windscreen, centered on the

speaker grill.

 For the best performance, mount the

microphone flush and tight against the foam

windscreen, behind the speaker grill. Pack the

remaining pieces of foam around the top, bottom

and back of the microphone unit, so it will be

held in place against the speaker grill when the

compartment is closed. If required, add extra

foam (not supplied) on the sides of the

microphone to fill the enclosure.

IMPORTANT! In the speaker post or menu board, fill all the holes and openings in

the panel that separates the speaker and microphone, with insulating foam sealant

(“Great Stuff” expanding polyurethane foam or equivalent, available at home

improvement stores).

CAUTION: Do not use the foam sealant in a wet area, or allow it to come in

contact with water. See can for precautions and safety information.

 Close the speaker post.

Figure 15. Microphone

Figure 16. Microphone unit and

foam inserts shown in typical

speaker post installation

3.3.2 SP2500LP Low-Profile Speaker Installation

Use a flat-blade screwdriver, or similar tool, to open the SP2500LP speaker box by

prying the rear panel off the box at the four points shown in Figure 17, and remove it.

Note: Mount the speaker

inside the speaker post

or menu board if

possible. It must be

mounted at least 2 feet

(610 mm) from the

microphone,

center-to-center.

 Hold the rear panel of the SP2500LP flat

against the surface of the speaker post or

menu board, at the desired mounting

location, as shown in Figure 18. Use a

pencil to mark the speaker post through the

wire hole in the panel. Remove the panel

and set it aside. Drill a ¼ inch (6 mm) wire

hole at the marked location.

 Hold the rear panel against the surface, in

the same position as before, and screw the

four enclosed self-tapping screws through

the screw holes on the panel into the speaker

post or menu board as shown in Figure 19.

 Route the cable from the back of the speaker

through the wire hole in the rear panel of the

speaker box, into the speaker post.

Close the box by pressing it against the rear panel.

SP2500LP Cable Connections:

 Inside the speaker post or menu board,

connect the green and white wires of the

appropriate cable to the wires coming from the

speaker as shown in Figure 20. Do not connect

the drain wire. Solder the connection and

cover it with a crimp cap insulator.

IMPORTANT! For full-duplex systems, use

separate cables for speaker and microphone,

or feedback may occur.

3.4

Figure 17. Open the low-profile speaker

Figure 18. Mark speaker post or menu

board through wire hole in rear panel

of SP2500LP speaker assembly

Figure 19. Screw the self-tapping

screws through holes in rear panel

of SP2500LP speaker box

Figure 20. SP2500LP cable connections

Optional SP2000A Speaker/Microphone Installation

Note: The installation described below is for typical mounting of the SP2000A directly

against the inside of the speaker grill. If it needs to be mounted at an angle, or at a

distance from the speaker grill, its base can be bolted to a horizontal surface.

Installation

 Drill four inch (3.2 mm) pilot holes at the

spots shown on Figure 21 A, in the flange of

the SP2000A.

 Find the enclosed SP2000A mounting template.

Hold the template centered against the outside

of the speaker grill on the speaker post or

menu board. With a pencil or other sharp

object, mark the speaker grill through the four

drill-hole targets on the template. Drill a 3/16

inch (4.8 mm) hole at each of the marked spots.

 Hold the SP2000A flush against the inside of

the speaker grill, with the four pilot holes on

its flange directly over the four holes drilled

through the grill speaker. From the outside of

the speaker grill, drill the four enclosed self-

tapping screws through the drilled holes in the

speaker grill and through the SP2000A flange

at each pilot hole, as shown in Figure 21 B.

Cable Connections

CAUTION: Never run high-voltage cables in the same conduit with audio or

loop cables.

 Connect the red wire from the appropriate cable to the white SP2000A wire, and the

black cable wire to the black SP2000A wire as shown in Figure 22. Do not connect

the drain wire.

 Solder the connection and cover it with electrical tape. Solder all splices.

Figure 21. Installing the SP2000A

Figure 22. SP2000A cable connection

3.5 Optional External Vehicle Detector Installation

 If an external type vehicle detector will be used, install it according to its own

installation instructions. Connect it to the base station according to the appropriate

wiring diagram on pages 43 – 50. Note that the connections are different for internal

and external vehicle detectors.

 Route a cable from the external vehicle detector output to the J30 connector on the

audio board in the Wireless IQ base station.

 Remove 4 inches (100 mm) of outer insulation from the end of the cable at the base

station, and strip about ¼ inch (6 mm) of insulation from each of the color coded

wires coming from the cables.

 Connect the color-coded wires to connector J30, pins 3 and 5 for negative vehicle

detection according to the wiring diagrams on pages 43 – 50. Be certain the wires

are fully inserted into each connector plug to prevent shorting the wires.

3.6 Optional HME Vehicle Detector Board (VDB)

Installation

To install an HME VDB in the base station, follow the instructions below.

Note: In tandem systems, there will be a VDB in the primary base station for Order

Point #1, and a VDB in the secondary base station for Order Point #2.

 Open the base station by pushing the latches on the front cover and VERY

CAREFULLY guiding the cover downward.

 Carefully position the three holes in the VDB over the three plastic standoffs at the

upper right side, inside the base station, in the position shown on the respective

wiring diagram on pages 43 – 50. Press on the VDB until the tips of the three

standoffs snap through the holes in the board.

Connect the cable assembly enclosed with the VDB to the P1 connector on the

vehicle detector board, and the other end to the J6 connector near the upper, right

corner of the switcher board. If there is no switcher board, connect the cable

assembly to the P1 connector on the vehicle detector board, and the other end to the

J10 connector at the right end of the audio circuit board as shown on pages 43 – 50.

 Route a cable from the underground loop to the TB1 terminal block on the Vehicle

Detector Board.

 Close the cover on the base station, and lock it by pushing until it latches.

3.7 External Message Repeater Installation

If an external message repeater is used, it must be wired in series with the outside

speaker. It also requires a vehicle-present signal. Connect the message repeater

vehicle-present input to the isolated vehicle detector output on the Audio Circuit Board.

Note: No output detect will be generated if the base station power is removed.

Figure 23. External message repeater connections

4. EQUIPMENT SETUP

4.1 Internal Message Repeater Setup

Locate and set the “Red Message” and “Green Message” slide switches and the “Red

Message Control” and “Green Message Control” DIP switches on the front panel of

the base station. Refer to section 6.9 for “Red Message Control” and “Green

Message Control” switch functions and message recording instructions.

If a System 30 Timer is installed with the Wireless IQ, the timer alert output can

be used to trigger tones in the headset or a message to be played by the message

repeater. Set “Red Message Control” and/or “Green Message Control” #5 switch to

ON for an alert message, which will be heard through outside speakers and/or

headsets selected with the #2, 3 and 4 switches only in headsets, or OFF for an alert

tone to be heard only in headsets.

If Wireless IQ message repeater will not be triggered by an alert signal, set both

“Red Message Control” and “Green Message Control” #5 switches to OFF so the

message repeater input will be triggered only by vehicle detector signals.

4.2 Early Warning Setup

An extra vehicle detector can be used with the Wireless IQ to give a pre-warning

signal when a vehicle enters the drive-thru area. To set up a pre-warning signal, first

install the extra vehicle detector at the desired detection point then connect its cable.

If an external vehicle detector is used, connect its cable to connector J9,

positions 1 and 2 on the base station audio circuit board.

If an internal Vehicle Detector Board is used, connect P1 on the VDB to J15 on

the Audio Circuit Board. Also on the Audio Circuit Board, wire the J25 connector,

positions 8 and 9 to the J9 connector, positions 1 and 2 respectively.

4.3 Dual-Lane Setup

To set up the Wireless IQ system for dual-lane operation, place K1 DIP switch #1 on

the base station transceiver board in the ON position, then press the “Reset” button.

Refer to Figure 26 on page 35 and Figure 28 on page 37.

Set the “Green Message Control” DIP switch #8 to the ON position in the Secondary

Base only. The Primary Base must be wired to Lane 1, the Secondary Base to Lane 2.

4.4 Split-B Audio Setup

Split-B audio is used in dual-lane operations to limit audio transmission from Lane 1

COMMUNICATOR®s to be heard only by other Lane 1 Communicator operators, and

transmission from Lane 2 Communicators to be heard only by other Lane 2

Communicator operators. When the Split-B audio feature is not used, B audio

transmission from either lane is heard by all Communicator operators in both lanes.

To set up the Wireless IQ system for split-B audio operation, on the base station

transceiver board, place the K1 DIP switch #2 in the ON position, then press the

“Reset” button. Refer to Figure 26 on page 35 and Figure 28 on page 37.

4.5 Auto-Hands-Free Setup

Auto-Hands-Free operation is explained on pages 27 – 30. To set up the Wireless IQ

system for auto-hands-free operation, on the base station transceiver board, place

the K1 DIP switch #3 in the ON position, then press the “Reset” button.

Refer to Figure 26 on page 35 and Figure 28 on page 37.

5. SYSTEM FUNCTIONAL CHECK

ACTION

RESULT

Plug base station AC adapter into electrical

outlet.

System power is on. Base station POWER lights

are on. System is silent.

Go outside (or have someone else go outside) and follow the steps below.

Push COMMUNICATOR® button A and speak

into headset microphone.

Audio should be heard at outside speaker.

Release button A. Place vehicle detector reset

switch in OVERRIDE position. Tap on outside

microphone.

Vehicle present tone should be heard in headset

earpiece, followed by inbound audio. If this

does not happen, there is a wiring problem.

5.1 Noise Reduction Adjustment

When the ClearSound feature is turned on, it provides four levels of noise reduction.

It can be adjusted for the best balance of noise reduction and voice quality,

considering the store’s environment.

 Locate the S13 switch near the center of the base station audio circuit board. Refer

to Figure 28 on page 37.

 To turn the ClearSound noise reduction feature on, place the S13 switch position 2 ON.

ClearSound Noise Reduction Adjustments

18 dB reduction

(maximum)

13 dB reduction

9 dB reduction

6 dB reduction

(minimum)

S13 – 3

OFF

S13 – 4

OFF

S13 – 1 = VAA ON/OFF

S13 – 2 = ClearSound ON/OFF

Note: Factory default settings for S13-3 and S13-4 are shown in bold.

5.2 VAA (Voice Activated Attenuation) Adjustment

The VAA circuit reduces the level of the order taker’s outbound audio that is picked

up by the outside microphone and sent back to be heard in the order taker’s

headset. This is sometimes referred to as “external loop around” or “echo.”

Note: Misalignment of the VAA circuit can result in complaints of echo, feedback or

fluctuating inbound audio levels.

To activate the circuit, S13 switch #1 (See Figure 28, page 37) must be ON.

The factory default setting is ON.

VAA Threshold Level:

This is the volume level of the order taker’s voice required to activate the VAA

circuit. During normal operation, the inbound audio level should be reduced when

the order taker speaks to the customer, and should recover when the order taker

stops speaking. If speaking to the customer does not reduce the inbound level, turn

the VAA Level control on the front panel (See Figure 2, page 2) clockwise until the

inbound audio is reduced while speaking to the customer. If the inbound is

reduced anytime the outbound channel is open, regardless if the order taker is

speaking or not, turn the VAA Level control counterclockwise, so the inbound is

reduced only when the order taker is speaking.

VAA Attenuation Level:

This is the amount the inbound volume level is reduced when the order taker

speaks to the customer. The attenuation level is factory set at 15dB, and should

not require adjustment. If the order taker cannot hear the inbound audio at all

while speaking, the attenuation level may be adjusted. To increase the inbound

level while the order taker is speaking, turn R348 (See Figure 26, page 35)

counterclockwise. To reduce the inbound level while the order taker is speaking,

turn R348 clockwise. For assistance, call HME at 1-800-848-4468.

6. WIRELESS IQ OPERATION

The COM6000BP can be operated in Hands-Free (HF), Auto-Hands-Free (AHF) or

Push-To-Talk (PTT) modes. If your store does not have HF capability, the Wireless

IQ should be operated in the PTT mode, according to the instructions on the

following pages for single-lane or dual-lane stores.

A full-duplex system supports HF, AHF and PTT operation. Communication can be

transmitted and received at the same time, as in a normal telephone conversation.

In the AHF mode, transmission and reception are activated automatically when a

customer drives into the drive-thru lane. In the HF mode, transmission and

reception are activated by touching and releasing one of the A buttons on the

Communicator. In the PTT mode, one of the A buttons on the Communicator must

be held while the operator is talking to the customer. A half-duplex system only

supports the PTT mode. One of the A buttons on the Communicator must be held

while the operator speaks to the customer. The customer’s voice will not be heard

while the operator is transmitting.

In single lane operations, when a customer arrives in the drive-thru lane, you will

hear a single beep in the headset.

In dual-lane operations, when a customer arrives in the drive-thru lane you are

connected to you will hear a single beep in the headset; when a customer arrives in

the other lane, you will hear a double beep.

In dual-lane operation, if you are communicating with a customer in one lane when

another customer arrives in the other lane, you will hear a higher pitch double beep

in your headset. When the customer leaves the speaker post in the lane you are

connected to, the same high pitch double beep will repeat in your headset every four

seconds until you touch the A1 or A2 button to communicate with the customer in

the other lane.

Note: In dual-lane operations, if you have a Mode Switch and it is in the

“DEDICATED” position, you will only hear single beeps in your headset when

customers arrive in the lane you are operating.

6.1 Changing Languages

To change the language of the cues heard in the Communicator from English to

Spanish/French and back to English, with the Communicator power off, press and

hold the volume-down ▼ button and the A1 button while you press the power PWR

button. The language of the cues heard in the headset earpiece will change when

the power goes on.

6.2 Obtaining COMMUNICATOR® Status

To obtain Communicator status, with the Communicator power off, press and hold

the volume-down ▼ button and the A2 button while you press the power PWR button.

You will hear the status message in the headset earpiece when the power goes on.

6.3 Single-Lane Operation

(one base station for one speaker post in one lane)

Hands-Free (HF) Mode:

 With the power off, press and hold the volume-up ▲ and B buttons while you press

and release the PWR button to turn the power on in the HF mode. The

COMMUNICATOR® will remember this setting.

 As a customer enters the drive-thru lane, you will hear an alert tone (single beep) in

your headset, and you will be able to hear the customer at the speaker post or

menu board.

 Use the volume-up ▲ and down ▼ buttons to adjust the customer’s voice level in

your headset if necessary.

 Touch and release the A1 or A2 button to speak and listen to the customer.

 Touch and release the A1, A2 or B button to end communication with the customer.

 Touch and release the A1 or A2 button if you want to speak to the customer again.

 If a customer drives away from the speaker post or menu board, the Communicator

will stop transmitting.

Auto Hands-Free (AHF) Mode:

Note: Only one Communicator operator at a time can use the auto hands-free feature.

If a Communicator is turned off while in the AHF mode, it will automatically be reset

to its previous operating mode.

 With the power off, press and hold the volume-up ▲ and A1 buttons while you press

and release the PWR button to turn the power on in the AHF mode.

 As a customer enters the drive-thru lane, you will hear an alert tone (single beep) in

your headset, and you will be able to hear the customer at the speaker post or

menu board.

 Use the volume-up ▲ and down ▼ buttons to adjust the customer’s voice level in

your headset if necessary.

 Speak and listen to the customer without pressing any buttons.

 Touch and release the A1, A2 or B button to end communication with the customer.

 Touch and release the A1 or A2 button if you want to speak to the customer again.

 If a customer drives away from the speaker post or menu board, the Communicator

will stop transmitting.

Push-To-Talk (PTT) Mode:

 With the power off, press and hold the volume-down ▼ and B buttons while you

press and release the PWR button to turn the power on in the PTT mode. The

Communicator will remember this setting.

 As a customer enters the drive-thru lane, you will hear an alert tone (single beep) in

your headset, and you will be able to hear the customer at the speaker post or

menu board.

 Use the volume-up ▲ and down ▼ buttons to adjust the customer’s voice level in

your headset if necessary.

 Touch and hold the A1 or A2 button to speak to the customer. Release when

finished.

6.4 Dual-Lane Operation

(two base stations for two speaker posts in two lanes)

Hands-Free (HF) Mode:

 With the COMMUNICATOR® power off, press and hold the volume-up ▲ and B

buttons while you press and release the PWR button to turn the power on in the HF

mode. The Communicator will remember this setting.

 As a customer enters a drive-thru lane, you will hear an alert tone in your headset

(single beep for Lane 1, double beep for Lane 2), and you will be able to hear the

customer at the speaker post or menu board if that lane is selected.

 Use the volume-up ▲ and down ▼ buttons to adjust the customer’s voice level in

your headset if necessary.

 Touch and release the A1 button for Lane 1 or A2 for Lane 2, to speak and listen to

the customer.

 Touch and release the A1, A2 (depending on lane) or B button to end communication

with the customer.

 Touch and release the A1 button for Lane 1 or A2 for Lane 2, to speak to the customer again.

 To change lanes, touch and release the opposite A button.

 If a customer drives away from the speaker post or menu board, the Communicator

will stop transmitting.

Auto Hands-Free (AHF) Mode:

Note: Only one Communicator operator at a time, in each lane, can use the AHF

feature. If an operator attempts to configure another Communicator, “System busy”

will be heard in his headset. Changing lanes is not possible in the AHF mode. If you

turn a Communicator off in the AHF mode, it will reset to its previous operating mode.

 For Lane 1 operation, with the power off, press and hold the volume-up ▲ and A1 buttons

while you press and release the PWR button to turn the power on in the AHF mode.

 For Lane 2 operation, with the power off, press and hold the volume-up ▲ and A2 buttons

while you press and release the PWR button to turn the power on in the AHF mode.

 As a customer enters a drive-thru lane, you will hear an alert tone in your headset

(single beep for Lane 1, double beep for Lane 2), and you will be able to hear the

customer at the speaker post or menu board if that lane is selected.

 Use the volume-up ▲ and down ▼ buttons to adjust the customer’s voice level in

your headset if necessary.

 Speak and listen to the customer without pressing any buttons.

 Touch and release the A1, A2 (depending on lane) or B button to end

communication with the customer.

 Touch and release the A1 button for Lane 1 or A2 for Lane 2, to speak to the

customer again.

 If a customer drives away from the speaker post or menu board, the Communicator

will stop transmitting.

Push-To-Talk (PTT) Mode:

 With the Communicator power off, press and hold the volume-down ▼ and B

buttons while you press and release the PWR button to turn the power on in the

PTT mode. The Communicator will remember this setting.

 As a customer enters a drive-thru lane, you will hear an alert tone in your headset

(single beep for Lane 1, double beep for Lane 2), and you will be able to hear the

customer at the speaker post or menu board if that lane is selected.

 Use the volume-up ▲ and down ▼ buttons to adjust the customer’s voice level in

your headset if necessary.

 Touch and hold the A1 button to speak to a customer in Lane 1, or A2 to speak to a

customer in Lane 2.

6.5 Tandem Operation

(two base stations for two speaker posts in one lane)

In Tandem operation, customers at

Order Point #1 are served by Order

Taker #1, and customers at Order

Point #2 are served by Order Taker #2.

If a customer arrives at Order Point #2

when there is no customer at Order

Point #1, a message will be played

automatically from Speaker Post or

Menu Board #2 saying “Please pull

forward.” The message can be set to

play one time or to repeat every 4

seconds until the customer pulls

forward to Order Point #1 (See section

6.9.2, page 32, Red Message Control,

Switch 6). When a customer arrives at

Order Point #1, Order Taker #1 will be

alerted. If a customer arrives at

Order Point #2 when there is already

a customer at Order Point #1, Order

Taker #2 will be alerted.

Note: If you want to change the pre-recorded

“Please pull forward” message, see section

6.9.1 on page 31.

CAUTION: In tandem operation, if Order Taker #2’s Communicator is set in

the Auto Hands-Free mode, the “Please pull forward” message will not be

played at Order Point #2. If necessary, Order Taker #2 will have to ask the

customer at Order Point #2 to pull forward.

Hands-Free (HF) Mode (Either Order Taker)

 With the COMMUNICATOR® power off, press and hold the volume-up ▲ and B

buttons while you press and release the PWR button to turn the power on in the HF

mode. The Communicator will remember this setting.

 As a customer approaches Order Point #1, Order Taker #1 will hear an alert tone in

the headset, and will be able to hear the customer at speaker post or menu board #1.

 If a customer approaches Order Point #2 when there is already another customer at

Order Point #1, Order Taker #2 will hear an alert tone in the headset, and will be

able to hear the customer at speaker post or menu board #2.

 Use the volume-up ▲ and down ▼ buttons to adjust the customer’s voice level in

your headset if necessary.

 Order Taker #1, touch and release the A1 button to speak and listen to the customer

at Order Point #1.

 Order Taker #2, touch and release the A2 button to speak and listen to the customer

at Order Point #2.

 Touch and release the A1/A2 (depending on which Order Taker) or B button to end

communication with the customer.

 Touch and release the A1/A2 (depending on which Order Taker) to speak to the

customer again.

 If a customer drives away from the speaker post or menu board, the Communicator

will stop transmitting.

Figure 24. Typical Tandem

drive-thru layout

Auto Hands-Free (AHF) Mode (Only Order Taker #1)

 Order Taker #1 only, with the power off, press and hold the volume-up ▲ and A1

button while you press and release the PWR button to turn the power on in the AHF

mode.

 As a customer approaches Order Point #1, you will hear an alert tone in your headset,

and you will be able to hear the customer at speaker post or menu board #1.

 Use the volume-up ▲ and down ▼ buttons to adjust the customer’s voice level in

your headset if necessary.

 Speak and listen to the customer without pressing any buttons.

 Touch and release the A1 or B button to end communication with the customer.

 Touch and release the A1 button to speak to the customer again.

 If a customer drives away from the speaker post or menu board, the Communicator

will stop transmitting.

Push-To-Talk (PTT) Mode (Either Order Taker)

Note: In Tandem operation, only Order Taker #1 can use the Auto Hands-Free Mode.

If a Communicator is turned off while in the AHF mode, it will automatically be reset

for its previous operating mode.

 With the Communicator power off, press and hold the volume-down ▼ and B

buttons while you press and release the PWR button to turn the power on in the

PTT mode. The Communicator will remember this setting.

 As a customer approaches Order Point #1, Order Taker #1 will hear an alert tone in

the headset, and will be able to hear the customer at speaker post or menu board #1.

 If a customer approaches Order Point #2 when there is already another customer at

Order Point #1, Order Taker #2 will hear an alert tone in the headset, and will be

able to hear the customer at speaker post or menu board #2.

 Use the volume-up ▲ and down ▼ buttons to adjust the customer’s voice level in

your headset if necessary.

 Touch and hold the A1 button to speak to a customer at Order Point #1, or A2 to

speak to a customer at Order Point #2.

 If a customer drives away from the speaker post or menu board, the Communicator

will stop transmitting.

6.6 Internal Communication

To communicate internally with other COMMUNICATOR® operators, press and hold

the B button while talking. Release when finished. In single-lane operations, up to

four Communicator operators can have conference-call type communication by all

pressing the B button. Everyone pressing the B button will hear each other without

interference.

In dual-lane operation, if your system was set up for “Split-B,” internal communication

will be heard only by Communicator operators in your lane. If your system was not

set up for Split-B operation, internal communication will be heard by all

Communicator operators in both lanes. In dual-lane operation, up to three

Communicator operators can have conference-call type communication by all pressing

the B button. Everyone pressing the B button will hear each other without

interference. If a car arrives in a lane while internal communication is taking place,

priority will be given to the respective A channel for customer communication, which

will reduce the number of internal communication channels available.

6.7 Speed-Team Operation

Speed team operation is used during high-volume times. An order taker wearing a

Communicator relays orders from outside into the store, using button A1, A2 or B.

Note: Speed teams are not used in tandem drive-thrus.

6.8 Wired Backup System

In order to use a wired backup system, you must have a Switcher Board (optional) in

your base station. Open the base station, and look for the board shown in Figure 25.

If there is no Switcher Board, a wired backup system cannot be used. If there is a

Switcher Board, place the S2 switch in the IN position to use the wired backup

system. When using the Wireless IQ system, leave the S2 switch in the OUT position.

6.9 Message Repeater Operation

6.9.1 Recording Messages (Refer to Figure 2 on page 2.)

To record RED MESSAGE: RED MESSAGE switch must be in ON position.

Note: In Tandem base stations, the red message “Please pull forward” is pre-recorded.

Recording a new red message will replace the pre-recorded message.

 Press and release the RECORD MODE button on the base station once.

The red MESSAGE RECORD light on the base station will come on.

 Press and hold button B on the COMMUNICATOR® and talk into the headset

microphone to record a message (up to 15 seconds).

The MESSAGE RECORD light on the base station will begin blinking.

 Release button B.

The record function will stop and the MESSAGE RECORD light will go off.

To record GREEN MESSAGE: GREEN MESSAGE switch must be in ON position.

 Press and release the RECORD MODE button on the base station twice.

The green MESSAGE RECORD light on the base station will come on.

 Press and hold button B on the Communicator and talk into the headset

microphone to record a message (up to 15 seconds).

The MESSAGE RECORD light on the base station will begin blinking.

 Release button B.

The record function will stop and the MESSAGE RECORD light will go off.

Figure 25. S2 switch on Switcher Board

6.9.2 Message Repeater Switch Settings

Locate the ”RED MESSAGE” and “GREEN MESSAGE” switches, and the “RED

MESSAGE CONTROL” and “GREEN MESSAGE CONTROL” DIP switches inside the

front door of the base station for the following settings.

Note: If the RED MESSAGE and GREEN MESSAGE switches are both in the ON position,

and are selected for the same output, Red and Green Messages will be played alternately.

After a new message has been recorded or after the base station has lost and regained

power, any message to the outside speaker will always be heard in the Communicator

headset the first three times it plays, whether Switch 1 (DIP switch S13, 8) is in the ON

or OFF position. See Figure 28, page 37.

Red Message Switch:

In the ON position, the RED MESSAGE switch enables the “Red Message” to be

played. A playing message can be cancelled by pressing Communicator button A.

Note: The RED MESSAGE switch does not need to be in the ON position to enable the

“Red Message” to be played when the Tandem switch is on.

Red Message Control:

Switch 1 enables inbound audio from speaker post to be heard while message is playing.

Switch 2 enables message to be played to all Communicators.

Switch 3 enables message to be played on the outside speaker.

Switch 4 enables message to be played on the ceiling speaker.

Switch 5 causes message to be triggered by an external alert signal.

Switch 6 (only used in tandem systems, on secondary base station)

in OFF position, “Please pull forward” message plays once.

in ON position, “Please pull forward” message repeats every 4 seconds.

Switches 7 and 8 not used.

Green Message Switch:

In the ON position, the GREEN MESSAGE switch enables the “Green Message” to be

played. A playing message can be cancelled by pressing Communicator button A.

Green Message Control:

Switch 1 enables inbound audio from speaker post to be heard while message is playing.

Switch 2 enables message to be played to all Communicators.

Switch 3 enables message to be played on the outside speaker.

Switch 4 enables message to be played on the ceiling speaker.

Switch 5 causes message to be triggered by an external alert signal.

Switch 6 causes a 3 second delay before message is played.

Switch 7 not used

Switch 8 selects a “dual-beep” vehicle tone for the Lane 2 base station in a dual lane

configuration.

7. IN CASE OF PROBLEMS

PROBLEM

PROBABLE CAUSE

SOLUTION

“Battery failed” is heard

in headset when

COMMUNICATOR®

PWR button is pressed.

Battery may be defective.

Replace battery. Call HME.*

“Headset failed” is heard

in headset when

Communicator PWR

button is pressed.

Headset may be defective.

Use another headset. Call HME.*

You hear your echo in

headset earpiece when you

speak into Communicator

microphone.

Outside speaker and microphone may

not be properly installed.

Be sure speaker and microphone are isolated from each

other, and are tightly mounted with enough foam packed

around each of them to absorb vibrations.

Outbound and/or inbound audio level

may be set too high.

Set outbound audio level just high enough to be heard by

customers. Lower inbound audio to comfortable level.

VAA controls may need to be

adjusted. See section 5.2, page 25.

Adjust VAA Level control on the front panel of the base

station clockwise to reduce inbound audio level when you

are speaking into the headset microphone.

Adjust VAA attenuation level, R348 on the base station

circuit board (Figure 26 #13, page 35) clockwise to reduce

inbound audio level when you are speaking into the headset

microphone.

NOTE: If the inbound level is too low, you will not hear

the customer.

No sound is heard in

Communicator headset

when you press button A

and speak into

microphone.

Power may be off at base station.

Check circuit breaker for building.

Power supply in base station may not

be working.

Check power supply indicator lights on base station.

If no light is lit, be certain AC power adapter is plugged into

AC electrical outlet, and is connected to J29 on base station

audio circuit board.

Communicator power may not be on.

Press PWR button on Communicator. Be certain power light

goes on and switches from red to green.

Volume may not be set correctly.

Adjust volume with Volume-up and down buttons.

Battery may be low or defective.

Check Communicator Power light. If not lit, replace battery.

Headset may be defective.

Use another headset. Call HME.*

Communicator may not be registered.

Channel A or B is not

working.

Communicator power may not be on.

Press PWR button on Communicator. Be certain power light

goes on and switches from red to green.

Battery may be low or defective.

Check Power light. If not lit, replace battery.

“A” Talk or “B” Talk light on base

station does not light when button A

or B on Communicator is pressed.

Use another Communicator.

Call HME.*

Communicator may not be registered.

Outbound sound is too

low.

Outbound volume may be set too low

for environment.

Turn outside speaker volume control, on front panel of base

station, clockwise until volume is satisfactory.

No outbound sound;

Customer cannot hear

anything.

System may be set for speed-team

operation.

Be certain SPEED TEAM button on base station is in

OFF position.

There may be loose wires on outside

speaker or base station circuit board.

Check VEHICLE PRESENT light on base station.

Check outside speaker wire connections in base station and

at outside speaker.

Defective speaker or base station.

Call HME.*

PROBLEM

PROBABLE CAUSE

SOLUTION

Customer cannot be heard

in push-to-talk PTT)

operation.

System may be set for speed-team

operation.

Be certain SPEED TEAM button on base station is in OFF

position.

Base station may be set for wrong

drive-thru mode (full or half-duplex).

Check S6 DIP switch #1 at bottom of base station audio

circuit board. It should be ON for full-duplex, OFF for half-

duplex operation.

Only intermittent voice

can be heard in headsets.

Transmitter antenna connectors on

base station transceiver circuit board

may be loose or damaged.

Be certain antennas are screwed securely

onto base station. Check transmitter antenna cable

connection at ANT1 and ANT2 near lower-left corner of

transceiver circuit board. Pull and remove each connector

plug, and check to be certain pin inside it is not bent. If

not, call HME.*

Circuit board may be defective.

Call HME.*

VAA level is too sensitive.

Reduce VAA level (See Figure 2, page 2) so inbound

audio is reduced only when order taker speaks into

microphone.

Personnel hear customers

in ceiling speaker or

headsets, but cannot hear

each other.

Circuit board may be defective.

Check to see if status lights on

base station are lit. Call HME.*

Defective COMMUNICATOR®.

Use another Communicator. Call HME.*

No tone or sound is heard

in ceiling speaker or

headsets when vehicle

enters drive-thru lane.

Power interruption may have caused

vehicle detection circuit to be out of

balance.

When no vehicle is in the drive-thru lane, move the

vehicle detector override switch on the base station to the

RESET position, then back to the NORMAL position.

System may be set for speed-team

operation.

Be certain SPEED TEAM switch on base station is in

OFF position.

Connector may be loose, or S6 DIP

switch #8 is not set to ON.

Check all connectors in base station, and be certain S6 #8

is set to ON. Call HME.*

Personnel cannot hear

customers in ceiling

speaker or headsets.

There may be loose wires on base

station circuit board.

Check all connections on base station circuit boards.

System may be set for speed-team

operation.

Be certain SPEED TEAM switch on base station is in

OFF position.

Outside speaker, audio circuit board

or vehicle detector board failed.

Call HME.*

VAA attenuation set too high

Reduce attenuation. (See Figure 26 #13, page 35)

Headset has intermittent

sound.

Battery may be low.

Replace battery.

Headset may be defective.

Use another headset. Call HME.*

There is still sound in

headset after all customers

have been served.

VEHICLE DETECT switch on base

station may be in the OVERRIDE

position.

Be certain switch is in the NORMAL position.

Vehicle detector may be locked up.

Slide VEHICLE DETECT switch back and forth slowly

twice.

Battery charger is not

working.

Charger may not be plugged in.

Be certain charger is plugged in.

If it still is not working, call HME.*

Red or Green message will

not play.

Switch not on.

Be certain respective Red or Green message repeater

switch on base station is in the ON position, and routing

switches are set.

COMMUNICATOR®

“Registration failed”

message heard in headset.

Lights stay red.

Base station power not on.

Check power supply indicator lights on base station.

If no light is lit, be certain AC power adapter is plugged into

AC electrical outlet, and is connected to J29 on base station

audio circuit board.

Registration button not pushed.

Repeat registration procedure, pages 5 and 6.

Call HME.*

* For assistance, call HME at 1-800-848-4468, or Fax 858-552-0172.

1. COMMUNICATOR® ID display

2. Status light

3. Reset button

4. Ant2 antenna connector

5. Ant1 antenna connector

6. Start registration button

7. Clear all registration button

8. Indicator lights DS7 Record

(See Figure 2) DS6 Vehicle Present

DS5 “B” Talk

DS4 “A” Talk

DS10 +5V Xcvr

DS9 +5V

DS2 +12V

DS3 +22V

9. Line-in level adjustment

10. Transmit audio level adjustment

11. Transmit message level adjustment

12. Record mode button

13. VAA attenuation level adjustment

14. Line-out level adjustment

15. Inbound audio level adjustment

6 7 8

9 10 11 12 13 14 15

Figure 26. Base Station internal controls and indicators

Figure 27. Base station jumper settings

Figure 28. Base station DIP switch functions

Figure 29. Base station DIP switch functions

8. EQUIPMENT SPECIFICATIONS

Base Station

Voltage input 16VAC ±2.5V

AC current input 2.5A maximum

Audio distortion 5% maximum level

Outside speaker output 3 watts RMS into 8 ohms

Ceiling speaker power 3 watts RMS into 8 ohms

TX/RX frequency 2400MHz – 2483.5MHz

Dimensions 7.75”H x 12.75”W x 3.8”D

(197 mm x 323 mm x 97 mm)

Weight 4 lbs (1.81 kg) maximum

COM6000BP Belt-Pac COMMUNICATOR®

Battery type 3.6V Lithium ion

Battery life 18 - 20 hours (typical)

RF frequency 2400MHz – 2483.5MHz

Weight 5.1 oz (.133 kg) with battery

Odyssey IQ Headset COMMUNICATOR®

Battery type 3.6V Lithium ion

Battery life 18 - 20 hours (typical)

RF frequency 2400MHz – 2483.5MHz

Weight 5.7 oz (.16 kg) with battery

AC40 Battery Charger

Voltage input 16.5VAC

Charging time 2 hrs maximum

Dimensions 7.6” x 4.6” x 2.6”

(193mm x 117mm x 66mm)

Weight 1.5 lb (.68 kg)

9. BLOCK DIAGRAM

Figure 29. Typical Wireless IQ Base Station block diagram

10. BASE INTERFACE DESCRIPTION

10.1 Audio Circuit Board

J1 – ATE Connector (not installed)

J1,1 Microphone 1

J1,2 Microphone 2

J1,3 /Vehicle 2 tone force

J1,4 /Vehicle present

J1,5 Vehicle detector power

J1,6 /Vehicle 1 tone

J1,7 Receive Audio B1

J1,8 B Talk

J1,9 Power ground

J1,10 +5 VDC

J1,11 +5 Xcvr

J1,12 +12 VDC

J1,13 A Talk

J1,14 Not used

J1,15 +22 VDC

J1,16 Ceiling speaker output

J1,17 RX audio A1

J1,18 TX/RX audio ground

J1,19 TX audio 1

J1,20 Message audio

J2 – Speaker In/Out

J2,1 Ground

J2,2 /A Talk

J2,3 Relay 1 Common

J2,4 Relay 1 Normally Open

J2,5 Relay 1 Normally Closed

J2,6 Ceiling speaker +

J2,7 Ceiling speaker

J2,8 Ground

J5 – Switcher Board Interface

J5,1 Microphone 1

J5,2 Microphone 2

J5,3 Ground

J5,4 +12VDC

J5,5 Not used

J5,6 Negative vehicle detect input

J5,7 Vehicle detector power

J5,8 Not used

J5,9 Outside speaker –

J5,10 Outside speaker +

J9 – Input/Output Connector

J9,1 Early warning

J9,2 Ground

J9,3 Service window

J9,4 Ground

J9,5 Alert input

J10 – Vehicle Detector Board

Interface 1 (Primary)

J10,1 Negative vehicle detect signal

J10,2 Vehicle detector power

J10,3 Ground

J10,4 Not used

J10,5 Not used

J11 – Transceiver Interface

J11,1 XSCL

J11,2 XSDA

J11,3 +5V Xcvr

J11,4 Power Ground

J11,5 Reset

J11,6 Power Ground

J11,7 SCL

J11,8 /A1 Talk

J11,9 TX Audio 1

J11,10 /B1 Talk

J11,11 Ground

J11,12 Car 1

J11,13 RX Audio A1

J11,14 Ground

J11,15 Ground

J11,16 SDA

J11,17 RX Audio B1 or B1 + B2

J11,18 TX Audio 2

J11,19 /A2 Talk

J11,20 Ground

J11,21 /B2 Talk

J11,22 RX Audio A2

J11,23 Car 2

J11,24 Ground

J11,25 Ground

J11,26 Rx Audio B2 or B1 + B2

J15 – Vehicle Detector Board

Interface 2 (Secondary)

J15,1 Negative vehicle detect signal

J15,2 Vehicle detector power

J15,3 Ground

J15,4 Not used

J15,5 Not used

J18 – Line In/Out

J18,1 Line out

J18,2 Ground

J18,3 Line in

J18,4 Ground

J18,5 Not used

J22 – Base Station Interface Connector

in Primary Base Station

J22,1 Vehicle detect input

J22,2 Vehicle detect output

J22,3 /A2 Talk

J22,4 /B2 Talk

J22,5 Car 2

J22,6 Ground

J22,7 TX Audio 2

J22,8 Ground

J22,9 RX Audio A2

J22,10 RX Audio B2 or B1 + B2

J25 – Remote Switch and

Vehicle Detect 2 Interface

J25,1 Speed Team Remote Common

J25,2 +5VDC

J25,3 Ground

J25,4 Not used

J25,5 Record Remote

J25,6 Ground

J25,7 Not used

J25,8 Relay 2 Normally open

J25,9 Relay 2 Common

J25,10 Relay 2 Normally Closed

J26 – Base Station Interface Connector

in Secondary Base Station

J26,1 Vehicle detect output

J26,2 Vehicle detect input

J26,3 /A2 Talk

J26,4 /B2 Talk

J26,5 Car 2

J26,6 Ground

J26,7 TX Audio 2

J26,8 Ground

J26,9 RX Audio A2

J26,10 RX Audio B2 or B1 + B2

J29 – AC Power

J29,1 16VAC power input

J29,2 16VAC power input

J30 – Menu Board Interface

(Without Switcher Board)

J30,1 Microphone 1

J30,2 Microphone 2

J30,3 Ground

J30,4 +12VDC

J30,5 Negative vehicle detect input

J30,6 Aux Negative vehicle detect input

J30,7 Outside speaker –

J30,8 Outside speaker +

J33 –

J33,1 TX Audio 2

J33,2 +12VDC

J33,3 /A2 Talk

J33,4 /B2 Talk

J33,5 Alert

J33,6 Aux Negative Detect

J33,7 Ground

J33,8 RX Audio B2

JP1 – ClearSound Bypass Jumper

JP1,1 Audio channel 1 input

JP1,2 Inbound Audio

JP1,3 Audio channel 1 output

JP2 – ClearSound Bypass Jumper

JP2,1 Audio channel 2 input

JP2,2 Outbound Audio

JP2,3 Audio channel 2 output

10.2 Transceiver Circuit Board

J2 –

J2,1 +5VDC

J2,2 Ground

J2,3 NC

J2,4 Ground

J2,5 NC

J2,6 /A1 Talk

J2,7 Tx audio 1

J2,8 /B1 Talk

J2,9 Ground

J2,10 Car 1

J2,11 Rx audio A1

J2,12 Ground

J2,13 Ground

J2,14 NC

J2,15 Rx audio B1 or B1 + B2

J2,16 Tx audio 2

J2,17 /A2 Talk

J2,18 Ground

J2,19 /B2 Talk

J2,20 Rx audio A2

J2,21 Car 2

J2,22 Ground

J2,23 Ground

J2,24 Rx audio B2, or B1 + B2

10.3 Switcher Circuit Board

J1 – DM1 Interconnect

J1,1 Microphone in

J1,2 Microphone in

J1,3 Ground

J1,4 +12VDC

J1,5 Not used

J2 – Menu Board Interconnect

J2,1 Speaker/microphone in/out

J2,2 Speaker/microphone in/out

J2,3 Shield

J2,4 Speaker out

J2,5 Speaker out

J3 – Detector/Timer Interconnect

J3,1 Loop

J3,2 Loop

J3,3 Positive vehicle detection signal

J3,4 Ground

J3,5 Negative vehicle detection signal

J3,6 Greet

J3,7 Greet

J3,8 Negative vehicle detection signal

J3,9 Ground

J3,10 Positive vehicle detection signal

J4 – Backup System Interconnect

J4,1 Loop

J4,2 Loop

J4,3 Negative vehicle detection signal

J4,4 Ground

J4,5 Positive vehicle detection signal

J4,6 Not used

J4,7 Speaker/microphone in/out

J4,8 Speaker/microphone in/out

J4,9 +12V to +48V in

J4,10 +12V to +48V in

J5 – Audio Board Interconnect

J5,1 Microphone 1

J5,2 Microphone 2

J5,3 Ground

J5,4 +12VDC

J5,5 Positive vehicle detector input

J5,6 Negative vehicle detector input

J5,7 Vehicle detector power

J5,8 Not used

J5,9 Outside speaker –

J5,10 Outside speaker +

J6 – Vehicle Detector Board

Interconnect

J6,1 Vehicle detector signal

J6,2 Vehicle detector signal

J6,3 Ground

J6,4 Not used

J6,5 Not used

10.4 Vehicle Detector Circuit Board (Optional)

P1 – Audio Board Interface Cable Connector

P1,1 Signal

P1,2 Power

P1,3 Ground

TB1 – Vehicle Detector Loop Connector

11. WIRING DIAGRAMS

Page 44, Figure 30 — Full-Duplex Wireless IQ with VDB but no Switcher Board

Page 45, Figure 31 — Full-Duplex Wireless IQ with VDB, Switcher Board, DM1 or

DM3 Microphone and IC300

Page 46, Figure 32 — Full-Duplex Wireless IQ with VDB, Switcher Board

and DM1 or DM3 Microphone

Page 47, Figure 33 — Half-Duplex Wireless IQ with VDB but no Switcher Board

Page 48, Figure 34 — Half-Duplex Wireless IQ with VDB and Switcher Board

Page 49, Figure 35 — Wireless IQ Dual-Lane, Primary to Secondary Base Station

connections

Page 50, Figure 36 — Wireless IQ Tandem, Primary to Secondary Base Station

connections

Figure 30.

For dual-lane primary to secondary

base station connections, see Figure 35.

For tandem primary to secondary

base station connections, see Figure 36.

Figure 31.

For dual-lane primary to secondary

base station connections, see Figure 35.

For tandem primary to secondary

base station connections, see Figure 36.

Figure 32.

For dual-lane primary to secondary

base station connections, see Figure 35.

For tandem primary to secondary

base station connections, see Figure 36.

Figure 33.

For dual-lane primary to secondary

base station connections, see Figure 35.

For tandem primary to secondary

base station connections, see Figure 36.

Figure 34.

For dual-lane primary to secondary

base station connections, see Figure 35.

For tandem primary to secondary

base station connections, see Figure 36.

Figure 35.

This diagram only shows how to interconnect the

primary and secondary base stations in dual-lane

configurations. For all other equipment connections,

refer to Figures 30 – 34.

Figure 36.

This diagram only shows how to interconnect the

primary and secondary base stations in tandem

configurations. For all other equipment connections,

refer to Figures 30 – 34.

HM Electronics 1404 Wireless belt pack transceiver User Manual

HM Electronics Inc Wireless belt pack transceiver Users Manual

Users Manual

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