HMD global TA-1037 GSM mobile phone User Manual
HMD global Oy GSM mobile phone
User manual
For your safety
Read these simple guidelines. Not following them may be
dangerous or against local laws and regulations. For
further information, read the complete user guide.
Keys and parts
1. Charger connector
2. Earpiece
3. Microphone
4. Selection key
5. Function key, call key
6. Function key, end call/power key
7. Headphone connector
8. Flashlight
To lock the keys, select Go to > Lock keypad.
To unlock the keys, quickly press and select Unlock.
To quickly switch the flash light on, in the idle screen,
press the scroll key up twice. To switch the light off, press
the scroll key up once more. Do not shine the light in
anyone's eyes.
Avoid touching the antenna area while the antenna is in
use. Contact with antennas affects the communication
quality and may reduce battery life due to higher power
level during operation.
Do not connect to products that create an output signal,
as this may damage the device. Do not connect any
voltage source to the audio connector. If you connect an
external device or headset, other than those approved
for use with this device, to the audio connector, pay
special attention to volume levels.
Parts of the device are magnetic. Metallic materials may
be attracted to the device. Do not place credit cards or
other magnetic storage media near the device, because
info stored on them may be erased.
Some of the accessories mentioned in this user guide,
such as charger, headset, or data cable, may be sold
separately.
Note: You can set the phone to ask for a security
code. The pre-set code is 12345. Change it to protect
your privacy and personal data. Note, however, that when
you change the code, you need to remember the new
code, as HMD Global is not able to open or bypass it.
Insert the SIM and the battery
Important: This device is designed to be used with a
mini SIM card only. Use of incompatible SIM cards may
damage the card or the device and may corrupt data
stored on the card.Please consult your mobile operator
for the use of a SIM that has a micro-UICC cut-out.
Note: Switch the device off and disconnect the
charger and any other device before removing any
covers. Avoid touching electronic components while
changing any covers. Always store and use the device with
any covers attached.
1. Put your fingernail in the small slot at the bottom of
the phone, lift and remove the cover.
2. If the battery is in the phone, lift it out.
3. Slide the SIM into the slot with the contact area face
down. Slide the SIM into SIM slot 1 with the contact
area face down.
4.Line up the battery contacts, and put the battery in.
5. Replace the back cover.
Remove the memory card
Open the back cover, remove the battery and pull the
memory card out.
Remove the SIM card
Open the back cover, remove the battery and slide the
SIM slot out.
Switch your phone on
Press and hold the power key.
Charge the battery
1.Plug the charger into the wall outlet.
2.Connect the charger to the phone. When done, unplug
the charger from the phone then from the wall outlet.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone use is not allowed
or when it may cause interference or danger, for example, in
aircraft, in hospitals or near medical equipment, fuel,
chemicals, or blasting areas. Obey all instructions in
restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate
the vehicle when driving. Your first consideration while
driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference,
which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES CHARGERS AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories
approved by HMD Global for use with this device. Do not
connect incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods.
Exercise caution when holding your device near your ear
while the loudspeaker is in use.
SAR
This device meets RF exposure guidelines when used either
in the normal use position against the ear or when
positioned at least 10 mm away from the body.
The specific maximum SAR values can be found in the
Certification Information (SAR) section of this user guide.
For more info, go to www.sar- tick.com.
When a carry case, belt clip or other form of device holder is
used for body-worn operation, it should not contain metal
and should provide at least the above-stated separation
distance from the body. Note that mobile devices may be
transmitting even if you are not making a voice call.
SIM
If the battery is completely discharged, it may take
several minutes before the charging indicator is
displayed.
Set which SIM card to use
1.Select Menu > > Dual SIM.
2.To choose which SIM to use for calls, select Call and
switch > Always Ask to Off.
Make a call
1.Type in the phone number.
To type in the + character used for international calls,
press * twice.
2.Press . If asked, select which SIM to use.
3.To end the call, press .
Tip: If you want to use loudspeaker when you are on a call,
select Opt., scroll to Loudspeaker and select it.
Answer a call
Press .
Send and receive messages
1.Select Menu > > Create message.
2.Write your message.
3.Type in a phone number, or select Add and a recipient
from your contacts list.
4.Select Send. If asked, select which SIM to use.
You can send text messages that are longer than the
character limit for a single message. Longer messages
are sent as two or more messages. Your service provider
may charge accordingly. Characters with accents, other
marks, or some language options, take more space, and
limit the number of characters that can be sent in a single
message.
Listen to radio
Find and save radio stations
Connect a compatible headset. It acts as an antenna.
Search for your favourite radio stations.
1.Select Menu > .
2.To search for all available stations, select Ok .
3.To save a station, select Opt. > Save channel.
Tip: To switch to a saved station, press a number key.
Tip: To rename station, select the station and Opt. >
Rename.
Listen to your favourite radio stations on your phone
1.Select Menu > .
2.To change the volume, scroll up or down.
3.To close the radio, select Opt. > Switch off.
Turn on the flashlight
Your phone has a flashlight.
1. To turn the flashlight on, select Menu > .
2. Select On.
Do not point the light directly to anyone’s eyes.
After-sales support
If you need assistance after purchasing your phone, or if
you have queries on the warranty that applies to your
phone, you may contact the distributor or the store
where you bought your phone. Keep your receipt as proof
of purchase for warranty purposes.
Find your model number and serial
number (IMEI)
If you need to contact your care point or your service
provider, you may need info such as the model number
and the serial number (IMEI). To see the model number,
dial *#0000#. To see the serial number, dial *#06#.
If you have a dual SIM phone, only IMEI1 is needed. You
can also find the info on your phone label, which is located
under the battery.
The IMEI is also visible on the original sales box.
Product and safety info
Important: We invite you to read the enclosed instructions before
installing your equipment. For valuable information on the safe use
of the device and battery, read the Product and safety info booklet
before you take your device into use.
For info on HMD Global Privacy Policy, go to www.nokia.com/en_int/
phones/privacy. For the online user guide, even more info, and
troubleshooting help, go to www.nokia.com/mobile-support.
Network services and costs
You can only use your device on the GSM900 and GSM1800 MHz
networks. You need a subscription with a service provider.
Using some features and services, or downloading content, including
free items, require a network connection. This may cause the
transfer of large amounts of data, which may result in data costs. You
may also need to subscribe to some features.
Emergency calls
Important: Connections in all conditions cannot be guaranteed.
Never rely solely on any wireless phone for essential communications
like medical emergencies.
Before making the call:
• Switch the phone on
• Move to a place with adequate signal strength.
1. Press the end key repeatedly, until the home screen is shown.
2. Type in the official emergency number for your present location.
Emergency call numbers vary by location.
3. Press the call key.
4. Give the necessary info as accurately as possible. Do not end the
call until given permission to do so.
You may also need to do the following:
• Put a SIM card in the phone.
• If your phone asks for a PIN code, type in the official emergency
number for your present location, and press the call key.
• Switch the call restrictions off in your phone, such as call barring,
fixed dialling, or closed user group.
Take care of your device
Handle your device, battery, charger and accessories with care.
The following suggestions help you keep your device operational.
• Keep the device dry. Precipitation, humidity, and all types of
liquids or moisture can contain minerals that corrode electronic
circuits. If your device gets wet, remove the battery, and let the
device dry.
• Do not use or store the device in dusty or dirty areas.
• Do not store the device in high temperatures. High temperatures
may damage the device or battery.
• Do not store the device in cold temperatures. When the device
warms to its normal temperature, moisture can form inside the
device and damage it.
• Do not open the device other than as instructed in the user guide.
• Unauthorised modifications may damage the device and violate
regulations governing radio devices.
• Do not drop, knock, or shake the device or the battery. Rough
handling can break it.
• Only use a soft, clean, dry cloth to clean the surface of the device.
• Do not paint the device. Paint can prevent proper operation.
• For optimal performance, switch the device off and remove the
battery from time to time.
• Keep the device away from magnets or magnetic fields.
• To keep your important data safe, store it in at least two separate
places, such as your device, memory card, or computer, or write
down important info.
Restore original settings
To reset your phone to its original settings and to remove all your
data, on the home screen, type in *#7370#.
Recycle
When this device has reached the end of its working life, all of its
materials can be recovered as materials and energy. Recycle
packaging and user guides at your local recycling scheme. When you
cooperate and deliver all these materials to one of the available
collection sites, you contribute in helping the environment and help
to ensure the health of future generations.
All electrical and electronic products and batteries may contain
recyclable metals and other potentially hazardous substances and
must be taken to their respective collection sites at the end of their
working life. Under no circumstances should you break open a
battery or other related materials. Do not dispose of these products
as unsorted municipal waste, as this may cause contamination of the
environment or risks to human health. All HMD Global products are in
compliance with the applicable industry international production
standards and to all requirements defined by the competent
government agencies.
Crossed-out wheelie bin symbol
The crossed-out wheeled-bin symbol on your product, battery,
literature, or packaging reminds you that all electrical and electronic
products and batteries must be taken to separate collection at the
end of their working life. Do not dispose of these products as
unsorted municipal waste: take them for recycling. For info on your
nearest recycling point, check with your local waste authority.
Battery and charger info
Use your device only with an original BL-5CB rechargeable battery.
Charge your device with AC-18 charger. Charger plug type may vary.
HMD Global may make additional battery or charger models available
for this device.
Battery type: BL-5CB
SingleSIM
• Theoretical talk time up to 15.7 hours
• Theoretical standby time up to 30.6 days
DualSIM
• Theoretical talk time up to 15.7 hours.
• Theoretical standby time up to 21.9 days
Important: Talk and standby times are estimates only. Actual
times are affected by, for example, network conditions, device
settings, features being used, battery condition, and temperature.
Battery and charger safety
Always switch the device off and unplug the charger before removing
the battery. To unplug a charger or an accessory, hold and pull the
plug, not the cord.
When your charger is not in use, unplug it. If left unused, a fully
charged battery will lose its charge over time.
Always keep the battery between 15°C and 25°C (59°F and 77°F) for
optimal performance. Extreme temperatures reduce the capacity
and lifetime of the battery. A device with a hot or cold battery may
not work temporarily.
Accidental short-circuiting can happen when a metallic object
touches the metal strips on the battery. This may damage the battery
or the other object.
Do not dispose of batteries in a fire as they may explode. Obey local
regulations. Recycle when possible. Do not dispose as household
waste.
Do not dismantle, cut, crush, bend, puncture, or otherwise damage
the battery in any way. If a battery leaks, do not let liquid touch skin
or eyes. If this happens, immediately flush the affected areas with
water, or seek medical help. Do not modify, attempt to insert foreign
objects into the battery, or immerse or expose it to water or other
liquids. Batteries may explode if damaged.
Use the battery and charger for their intended purposes only.
Improper use, or use of unapproved or incompatible batteries or
chargers may present a risk of fire, explosion, or other hazard, and
may invalidate any approval or warranty. If you believe the battery or
charger is damaged, take it to a service centre or your phone dealer
before continuing to use it. Never use a damaged battery or charger.
Only use the charger indoors. Do not charge your device during a
lightning storm.
XXXXXXX US-EN 0.1
TA-1037
Quick Guide
Nokia xxx
EN_LATAM_NokiaXXX_QG_Issue0_2.fm Page 1 Friday, May 26, 2017 2:10 PM
Small children
Your device and its accessories are not toys. They may contain small
parts. Keep them out of the reach of small children.
Medical devices
Operation of radio transmitting equipment, including wireless
phones, may interfere with inadequately shielded medical devices'
function. Consult a physician or the medical device's manufacturer to
determine if it is adequately shielded from external radio energy.
Implanted medical devices
• Always keep the wireless device more than 15.3 centimetres (6
inches) from the medical device.
• Not carry the wireless device in a breast pocket.
• Hold the wireless device to the ear opposite the medical device.
• Switch the wireless device off if there is any reason to suspect
that interference is taking place.
• Follow the manufacturer directions for the implanted medical
device.
If you have any questions about using your wireless device with an
implanted medical device, consult your health care provider.
Hearing
Warning: When you use the headset, your ability to hear outside
sounds may be affected. Do not use the headset where it can
endanger your safety.
Some wireless devices may interfere with some hearing aids.
Nickel
The surface of this device is nickel-free.
Vehicles
Radio signals may affect improperly installed or inadequately
shielded electronic systems in vehicles. For more info, check with the
manufacturer of your vehicle or its equipment.
Only qualified personnel should install the device in a vehicle. Faulty
installation may be dangerous and invalidate your warranty. Check
regularly that all wireless device equipment in your vehicle is
mounted and operating properly. Do not store or carry flammable or
explosive materials in the same compartment as the device, its parts,
or accessories. Do not place your device or accessories in the air bag
deployment area.
Potentially explosive environments
Switch your device off in potentially explosive environments, such as
near petrol pumps. Sparks may cause an explosion or fire resulting in
injury or death. Note restrictions in areas with fuel; chemical plants;
or where blasting operations are in progress. Areas with a potentially
explosive environment may not be clearly marked. These usually are
areas where you are advised to switch your engine off, below deck on
boats, chemical transfer or storage facilities, and where the air
contains chemicals or particles. Check with the manufacturers of
vehicles using liquefied petroleum gas (such as propane or butane) if
this device can be safely used in their vicinity.
Certification information (SAR)
This mobile device meets guidelines for exposure to radio waves as
set forth by the Federal Communications Commission (FCC). Refer to
the following.
FCC RF Exposure Information
Your handset is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to radio
frequency (RF) energy set by the Federal Communications
Commission of the U.S. Government. The guidelines are based on
standards that were developed by independent scientific
organization through periodic and thorough evaluation of scientific
studies. The standards include a substantial safety margin designed
to assure the safety of all persons, regardless of age and health. The
exposure standard for wireless handsets employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The
SAR limit set by the FCC is 1.6 W/kg. The tests are performed in
positions and locations (e.g. at the ear and worn on the body) as
required by the FCC for each model. The highest SAR value for this
model handset as reported to the FCC when tested for use at the ear
is 1.06 W/kg, and when worn on the body in a holder or carry case,
is
0.59 W/kg.
Body-worn Operation; This device was tested for typical body-worn
operations with the handset kept 1.0 cm from the body. To maintain
compliance with FCC RF exposure requirements, use accessories that
maintain a 1.0 cm separation distance between the user's body and
the handset. The use of belt clips, holsters and similar accessories
should not contain metallic components in its assembly. The use of
accessories that do not satisfy these requirements may not comply
with FCC RF exposure requirements, and should be avoided. The FCC
has granted an Equipment Authorization for this model handset with
all reported SAR levels evaluated as in compliance with the FCC RF
emission guidelines. SAR information on this model handset is on file
with the FCC and can be found under the Display Grant section of
www.fcc.gov/oet/ea/ after searching on FCC ID 2AJOTTA-1037.
Additional information on Specific Absorption Rates (SAR) can be
found on the FCC website at www.fcc.gov/general/radio-frequency-
safety-0.
To send data or messages, a good connection to the network is
needed. Sending may be delayed until such a connection is available.
Follow the separation distance instructions until the sending is
finished.
During general use, the SAR values are usually well below the values
stated above. This is because, for purposes of system efficiency and
to minimise interference on the network, the operating power of your
mobile is automatically decreased when full power is not needed for
the call. The lower the power output, the lower the SAR value.
Device models may have different versions and more than one value.
Component and design changes may occur over time and some
changes could affect SAR values.
For more info, go to www.sar-tick.com. Note that mobile devices may
be transmitting even if you are not making a voice call.
Electronical information of the device
The following electrical characteristics apply to HMD Global AC-18U
chargers only:
Copyrights and other notices
FCC notice:
This device complies with part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation. For more info, go to www.fcc.gov/engineering-
technology/electromagnetic-compatibility-division/radio-
frequency-safety/faq/rf-safety. Any changes or modifications not
expressly approved by HMD Global could void the user’s authority to
operate this equipment. Note: This equipment has been tested and
found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
The availability of products, features, apps and services may vary by
region. For more info, contact your dealer or your service provider.
This device may contain commodities, technology or software
subject to export laws and regulations from the US and other
countries. Diversion contrary to law is prohibited.
The contents of this document are provided “as is”. Except as
required by applicable law, no warranties of any kind, either express
or implied, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose, are made in
relation to the accuracy, reliability or contents of this document.
HMD Global reserves the right to revise this document or withdraw it
at any time without prior notice.
To the maximum extent permitted by applicable law, under no
circumstances shall HMD Global or any of its licensors be responsible
for any loss of data or income or any special, incidental,
consequential or indirect damages howsoever caused.
Reproduction, transfer or distribution of part or all of the contents in
this document in any form without the prior written permission of
HMD Global is prohibited. HMD Global operates a policy of
continuous development. HMD Global reserves the right to make
changes and improvements to any of the products described in this
document without prior notice.
HMD Global does not make any representations, provide a warranty,
or take any responsibility for the functionality, content, or end-user
support of third-party apps provided with your device. By using an
app, you acknowledge that the app is provided as is.
Downloading of maps, games, music and videos and uploading of
images and videos may involve transferring large amounts of data.
Your service provider may charge for the data transmission. The
availability of particular products, services and features may vary by
region. Please check with your local dealer for further details and
availability of language options.
Certain features, functionality and product specifications may be
network dependent and subject to additional terms, conditions, and
charges. All are subject to change without notice.
Manufacturer and/or importer in EU: HMD Global Oy, Karaportti 2,
02610 Espoo, Finland.
Manufactured in China.
HMD Global Privacy Policy, available at www.nokia.com/en_int/
phones/privacy, applies to your use of the device.
© 2017 HMD Global. All rights reserved. HMD Global Oy is the
exclusive licensee of the Nokia brand for phones & tablets. Nokia is a
registered trademark of Nokia Corporation.
The Bluetooth word mark and logos are owned by the Bluetooth SIG,
Inc. and any use of such marks by HMD Global is under license.
This product includes open source software. For applicable copyright
and other notices, permissions, and acknowledgements, select
*#6774# on the home screen.
Mobile phoneProduct
Supplier HMD Global
TA-1037Model
Charger AC-18U
90Vac~264Vac,Input
47Hz~63Hz
Output 5,0V, 550mA
Rechargeable battery
supplier
HMD Global
Phone power
consumption
4,5 mW
Manufacturer’s limited warranty
1. General
HMD Global Oy (hereinafter “Manufacturer”) provides this
Manufacturer's Limited Warranty (“Warranty”) for the genuine
Product (the “Product”) which has been released for sale in Latin
America and Caribbean. Even though one or more countries may be
mentioned herein, this Warranty is only applicable in the country
where the Product was purchased through Manufacturer’s
authorised sales channels, provided that the Product was intended
for sale in that country (“Covered Country”).
This Warranty covers and includes any statutory rights under any
mandatory consumer protection laws of the Covered Country
applicable to you, and also grants you specific, and as the case may
be, additional rights, within the limits of what is permissible under
such law. This Warranty does not limit the rights you may have under
applicable consumer protection laws. You may have other rights
based on local laws during or after the Warranty period. These rights
are not excluded by this Warranty.
The Product and its accessories shall be used in accordance with the
instructions provided in the user guides and leaflets that come in the
Product package and are also available at www.nokia.com/mobile-
support.
2. Warranty
The Warranty period starts on the date the Product is sold to an end
user for the first time, as evidenced by the original proof of purchase.
Manufacturer warrants that the Product is free from defects in
materials and workmanship (“Defect”) for:
(i)Twelve (12) months for the main device including non-user-
replaceable batteries, and
(ii) Six (6) months for all user-replaceable batteries, covers, cables,
chargers, headsets and any other accessory included in the sales
package of the main device.
The Warranty period described above includes any mandatory
Warranty term you may have in the Covered Country. As a
consequence, the first month(s) of the Warranty period described
above correspond to the mandatory Warranty term in the Covered
Country and the remaining months until completion of the period
described above correspond to the contractual Warranty term
granted by the Manufacturer.
During the Warranty period, Manufacturer or its authorised service
center will, in a reasonable time, remedy the Defect free of charge by
either repairing or replacing the defective Product or accessory or
the defective part of it at its option, provided that you have returned
the defective Product or accessory to the Manufacturer or its
authorised service center before the Warranty period expires. When
repairing or replacing your Product or accessory, Manufacturer may
use new or re-conditioned parts or Product except where the use of
such re-conditioned parts or Product is barred by local law. In case
local law should require the end user to be informed about the use of
re-conditioned parts or Product, this Warranty document can be
considered as the necessary notice in that regard. In case local law
requires consent from the end user for the use of re-conditioned
parts or Product, then such parts or Product will not be used till such
consent has been obtained.
Manufacturer will bear the costs of transporting the Products within
its authorised service network as part of the fulfilment of Warranty
obligations.
To the fullest extent permitted by applicable law:
a)No repair or replacement will renew or extend the Warranty period;
b)Original Product, replacement parts or replacement Products or
accessories provided under this Warranty will be covered by this
Warranty for the remainder of the original Warranty period or for
ninety (90) days from the date the repaired or replacement Product
or accessory is returned to you, whichever is longer;
c)Repair services will count with ninety (90) days Warranty from the
day the repaired Product or accessory is returned to you;
d)The Product or any parts of your Product or accessory that
Manufacturer has replaced shall become Manufacturer’s property.
Manufacturer does not warrant that the software preinstalled by or
on behalf of Manufacturer in the Product (or subsequent updates and
upgrades) (together “Manufacturer software”) will meet your
requirements, work in combination with any hardware or software
not provided by Manufacturer, is uninterrupted or error free or that
errors are correctable or will be corrected. For Manufacturer
software-related errors, Manufacturer will make available the latest
version of the Manufacturer software for reinstallation on your
Product or, if that would not be possible, another remedy, which in
Manufacturer’s reasonable discretion, satisfactorily addresses the
error. Some Manufacturer software may be subject to separate
license terms that are available with the software.
Please always back up all data and content stored on your Product
before taking your Product in for service since service activities will
erase all data from your Product.
3. What this Warranty does not cover
Manufacturer does not provide any Warranty for the following:
1.User guides;
2.Any (i) third party software, settings, content, data, or links
installed or downloaded onto your Product at any time, or (ii)
Manufacturer and third party services or enabling clients even if
preinstalled by Manufacturer (please read the terms and conditions
that may accompany the services as those will define your rights and
obligations);
3.Any (i) normal wear and tear, (ii) reduced charging capacity of the
battery resulting from its natural end of life, or (iii) pixel defects in
your Product’s display that are within the scope of industry
standards;
4.SIM card and/or any cellular or other networks or system on which
your Product operates; or
5.Errors or damage caused by: (i) misuse or not using your Product in
accordance with the user guide, such as (but not limited to) if the
Product has been exposed to liquid outside of the approved levels,
extreme electromagnetic field (such as damages caused by
microwave oven), dampness, extreme thermal or environmental
conditions or to rapid changes in such conditions, corrosion,
oxidation, spillage of food or liquid, or influence from chemical
products, (ii) using your Product with, or connecting it to, any
product, accessory, software, or service not manufactured or
supplied by Manufacturer, (iii) any third party products combined
with your Product, (iv) damage or errors caused by hacking, cracking,
viruses, or other malware, or by unauthorised access to services,
accounts, computer systems, or networks; or (v) other acts beyond
Manufacturer’s reasonable control.
This Warranty is not valid:
1.Outside of the Covered Country;
2.If your Product, or the software it runs on, has been (i) opened,
modified, or repaired without Manufacturer’s authorisation, or (ii)
repaired with unauthorised spare parts;
3.If your Product's serial number, the mobile accessory date code, or
the IMEI number has been removed, erased, defaced, altered or if
these are illegible in any way;
4.If you have not installed the latest software updates that are
publicly available for your Product within a reasonable time of their
release; or
5.If you refuse to give possession of the Product to Manufacturer for
repair and investigation.
If this Warranty does not cover your Product or the issue based on
which it requires service, Manufacturer reserves the right to charge
for the repair or replacement of your Product, as well as a handling
fee.
4. Limitation of Manufacturer’s liability
To the extent permitted by applicable law(s), Manufacturer shall not
under any circumstances be liable, either expressly or impliedly, for
any
1.Damages or losses of any kind whatsoever resulting from or
relating to loss of, damage to, or corruption of, content or data, or
the re-creation or transfer thereof, even if such loss, damage, or
corruption was a result of (i) a Defect in your Product or (ii) an attempt
to repair your Product; and/or
2.Loss of profit, productivity, functionality, business, contracts,
revenues or anticipated savings, increased costs or expenses, or for
any indirect, consequential or special loss or damage.
To the extent permitted by applicable law, Manufacturer’s liability
shall be limited to the purchase value of your Product.
The limitations in this clause 4 shall not apply in case of
Manufacturer’s negligence or intentional misconduct or in case of
death or personal injury resulting from Manufacturer’s proven
negligence.
5. Other important notices
For further information on your Warranty, as well as information
needed to process your Warranty queries, please visit
www.nokia.com/mobile-support. Instructions on how to request
repair service and the addresses of the authorised service centers in
the Covered Country may also available on that webpage.
Manufacturer reserves the right to make changes to its authorised
service centers network at any time.
Your Product may contain country-specific elements, including
software. The repair services available in a particular country may be
limited to the Product and country-specific elements available in that
country. Also, if your Product has been re-exported from its original
destination to another country, your Product may contain country-
specific elements that are not considered a Defect under this
Warranty even if those elements or the Product would not be
operational.
Information applicable only for Mexico:
Importer in Mexico:
Grand Cel S.A. de C.V.
106 Avenida Via Gustavo Baz, Int. 302
Colonia Cervecería Modelo
Naucalpan de Juárez
Edo de México
CP 53330
Establecimientos en la República Mexicana donde se puede hacer
efectiva la garantía:
Representaciones GARMA SA de CV
Ciudad de México.
Soria #47 Colonia Álamos, Delegación Benito Juárez, C.P. 03400
Puebla, Puebla.
Boulevard Norte #1051, Colonia Villas de San Alejandro, C.P. 72090
Querétaro, Querétaro.
Av. Ignacio Zaragoza #11, Local 111, Colonia Centro, C.P. 76000
Tlaquepaque, Jalisco.
Av. López Mateos Sur #6061, Local E-2 Plaza Las Fuentes, C.P. 45070
Guadalajara, Jalisco.
Av. Hidalgo #1724A, Colonia Ladrón de Guevara, C.P. 44600
Monterrey, Nuevo León.
Juan Ignacio Ramón # 506, Ote. Edificio Latino Piso 27, Colonia
Centro, C.P. 64000
Mérida, Yucatán.
Calle 1B #325A entre 42 y 44, Colonia Campestre, C.P. 97120
Hermosillo, Sonora.
Calle Israel González Esq. con Av. Seguro Social Local 120, Colonia
Modelo, C.P. 83190
Chihuahua, Chihuahua.
Calle lateral Ortiz Mena #4015-2, Fraccionamiento La Cañada, C.P.
31214
Manufacturer and Warranty provider: HMD Global Oy (address:
Karaportti 2, 02610 Espoo, Finland)
Information to be filled in by the seller if required by local law:
Product model and IMEI:
Seller name and address:
Product acquisition and delivery date(s):
End user name and address:
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