HP LaserJet 1020 Software Technical Reference External Laser Jet Printer C00378935

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User Manual: HP HP LaserJet 1020 Printer - Software Technical Reference

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HP LaserJet 1020
Software Technical Reference

HP LaserJet 1020 printer

Software Technical Reference

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Table of contents

1 Introduction
Purpose and scope..................................................................................................................................2
HP LaserJet 1020 printer.........................................................................................................................3
Software availability and fulfillment.........................................................................................................4
In-box file layout......................................................................................................................4
HP LaserJet 1020 software CD, Windows partition...............................................4
CD language groupings and part numbers.............................................................................4
Ordering software...................................................................................................................6
Documentation availability and localization.............................................................................................8
2 Windows software overview
Windows operating systems..................................................................................................................12
Supported Windows operating systems...............................................................................12
Supported operating systems..............................................................................12
Driver-only supported operating systems............................................................12
Windows system requirements.............................................................................................12
Windows supported operating system requirements...........................................12
Software component information...........................................................................................................14
Printing-system software features........................................................................................14
Software component availability...........................................................................................14
Software component localization..........................................................................................15
HP Software Update utility.....................................................................................................................17
HP Print Screen utility............................................................................................................................19
Installation.............................................................................................................................19
Activating the utility...............................................................................................................19
Features................................................................................................................................19
HP Order Reminder utility......................................................................................................................22
Available printer configurations.............................................................................................................23
Software features by connection type..................................................................................23
Direct connection.................................................................................................23
Port communication...............................................................................................................................24
Overview...............................................................................................................................24
USB port connections...........................................................................................................24
Device conflicts in Windows.................................................................................................24
Opening the Windows Device Manager..............................................................24
Check for device conflicts....................................................................................25
Guidelines for troubleshooting and resolving device conflicts.............................25
3 Windows driver features

ENWW

iii

Host-based features..............................................................................................................................28
Access to drivers...................................................................................................................28
Help system..........................................................................................................................28
What's this? Help.................................................................................................29
Context-sensitive Help.........................................................................................29
Constraint messages...........................................................................................29
Driver tab features................................................................................................................29
Printing Preferences tab set.................................................................................30
Paper/Quality tab features...................................................................30
Quick Sets...........................................................................31
Default Print Settings.........................................31
Type new Quick Set name here........................31
Paper Options group box....................................................32
Size is:................................................................32
Custom...............................................................33
Name.................................................34
Save, Delete, or Rename..................35
Paper Size (width and height
controls).............................................36
Custom width and height control
limits..................................................36
Units..................................................36
OK.....................................................36
Use different paper check box...........................37
Source Is: drop-down menu...............................37
Type is: drop-down menu..................................37
Use different paper options................................38
Back Cover options...........................39
First Page and Other Pages
options...............................................40
Document preview image...................................................41
Effects tab features.............................................................................41
Quick Sets...........................................................................42
Fit to Page options group box.............................................42
Print Document On setting.................................42
Scale to Fit option..............................................42
% of Normal Size option....................................43
Document preview image...................................................43
Watermarks group box.......................................................44
Current Watermarks...........................................45
Watermark Message..........................................46
Message Angle..................................................46
Font Attribute......................................................46
Name.................................................46
Color..................................................46
Shading.............................................47
Size....................................................47
Style...................................................47
Default settings..................................47
Finishing tab features..........................................................................47

ENWW

Quick Sets...........................................................................48
Document Options..............................................................48
Print on Both Sides (Manually) option...............49
Manually printing on both sides.........49
Flip Pages Up.....................................................49
Booklet layout.....................................................50
Book and Booklet printing.................50
Printing a Booklet..............................51
Printing a Book..................................51
Pages per Sheet................................................51
Print Page Borders.............................................51
Page Order.........................................................51
Document preview image...................................................52
Print Quality........................................................................52
Print Quality drop-down menu...........................53
Print All Text as Black........................................53
Economode........................................................53
Basics tab features..............................................................................53
Quick Sets...........................................................................54
Copies group box................................................................54
Orientation..........................................................................55
Portrait option button..........................................55
Landscape option button....................................55
Rotated check box.............................................55
Document preview image...................................................55
About button.......................................................................56
Printer Properties tab set.....................................................................................56
Configure tab Features........................................................................56
Quick Sets...........................................................................................57
Jam Recovery......................................................................................58
Status Messages.................................................................................58
Cleaning Page.....................................................................................58
Print Density........................................................................................58
Courier Font Type................................................................................58
Properties tab features - Windows 98 SE and Windows Me..............58
4 Windows software installation
Installation overview..............................................................................................................................62
Installation options.................................................................................................................................63
Windows installation for direct connections..........................................................................63
Setting up Windows sharing (peer-to-peer networking)......................................63
Setting up the host computer running Windows 98 SE, Windows
Me, or Windows 2000..........................................................................64
Setting up the host computer running Windows XP............................64
Setting up client computers running Windows 98 SE, Windows
Me, or Windows 2000..........................................................................64
Setting up client computers running Windows XP..............................65
Installing the printer driver only.............................................................................................65
Printer-driver installation for Windows 98 SE......................................................65
Printer-driver installation for Windows 2000 or XP..............................................66

ENWW

Plug-n-Play...........................................................................................................................66
Add Printer Wizard................................................................................................................66
Installation dialog-box options for Windows..........................................................................................67
Installing the software before the printer is connected to the computer...............................67
Installing the software when the printer is already connected to a computer......................73
Uninstall.................................................................................................................................................83
Uninstall instructions for Windows........................................................................................83
Uninstalling using the HP program group (recommended).................................83
Uninstalling using Windows Add/Remove programs feature...............................85
Removing the HP Software Update utility............................................................89
Index......................................................................................................................................................................91

ENWW

List of tables

Table 1-1
Table 1-2
Table 1-3
Table 2-1
Table 2-2
Table 2-3
Table 2-4
Table 2-5
Table 3-1
Table 3-2
Table 3-3
Table 3-4
Table 3-5

ENWW

Features of the HP LaserJet 1020 printer........................................................................................3
CD language groupings for Windows installation............................................................................4
User documentation availability and localization.............................................................................8
Software component availability for the HP LaserJet 1020 printer................................................14
Language key A-I...........................................................................................................................15
Software component localization by language, A-I........................................................................16
Languagekey, L-Z..........................................................................................................................16
Software component localization by language, K-Z ......................................................................16
Name drop-down menu text strings...............................................................................................35
Host-based custom media sizes....................................................................................................36
OK dialog box text strings..............................................................................................................37
Standard media types....................................................................................................................38
Page orientation.............................................................................................................................50

vii

viii

ENWW

List of figures

Figure 2-1
Figure 2-2
Figure 2-3
Figure 2-4
Figure 2-5
Figure 3-1
Figure 3-2
Figure 3-3
Figure 3-4
Figure 3-5
Figure 3-6
Figure 3-7
Figure 3-8
Figure 3-9
Figure 3-10
Figure 3-11
Figure 3-12
Figure 3-13
Figure 3-14
Figure 3-15
Figure 3-16
Figure 4-1
Figure 4-2
Figure 4-3
Figure 4-4
Figure 4-5
Figure 4-6
Figure 4-7
Figure 4-8
Figure 4-9
Figure 4-10
Figure 4-11
Figure 4-12
Figure 4-13
Figure 4-14
Figure 4-15
Figure 4-16
Figure 4-17
Figure 4-18
Figure 4-19

ENWW

Welcome screen - HP Software Update........................................................................................17
New software is available screen - HP Software Update..............................................................18
HP Print Screen - system tray icon................................................................................................19
HP Print Screen - configuration dialog box....................................................................................20
HP Cartridge Order Reminder screen............................................................................................22
A typical constraint message.........................................................................................................29
Paper/Quality tab............................................................................................................................30
Paper Options group box...............................................................................................................32
Custom Paper Size dialog box.......................................................................................................33
Back Cover setting.........................................................................................................................39
First Page and Other Page options................................................................................................40
Effects tab.......................................................................................................................................41
Preview images - Legal on Letter; Scale to Fit off (left) and on (right)..........................................43
Watermark Details..........................................................................................................................45
Finishing tab...................................................................................................................................48
Print on Both Sides Instructions.....................................................................................................49
Page-order preview images...........................................................................................................52
Basics tab.......................................................................................................................................54
About This Driver dialog box..........................................................................................................56
Configure tab..................................................................................................................................57
Properties tabs - Windows 98 SE..................................................................................................59
Step 1 - CD Browser screen..........................................................................................................67
Step 2 - HP Software License Agreement screen.........................................................................68
Step 3 - Model Selection screen....................................................................................................69
Step 4 - Start Copying Files screen...............................................................................................70
Step 5 - Installation Status screen.................................................................................................70
Step 6 - USB Cable Connect screen..............................................................................................71
Step 7 - Finish screen....................................................................................................................71
Step 8 - Registration screen...........................................................................................................72
Step 9 - Exit Setup screen.............................................................................................................72
Step 1 - Add Printer Wizard Welcome Screen...............................................................................73
Step 2 - Local or Network Printer screen.......................................................................................74
Step 3 - Select the Printer Port screen..........................................................................................75
Step 4 - Manufacturer and model screen.......................................................................................76
Step 5 - Install from Disk................................................................................................................76
Step 6 - Select the correct language..............................................................................................77
Step 7 - Select the .INF file............................................................................................................77
Step 8 - Install from Disk, screen 2................................................................................................78
Step 9- Manufacturer and model screen 2.....................................................................................78
Step 10 - Name Your Printer screen..............................................................................................79

Figure 4-20
Figure 4-21
Figure 4-22
Figure 4-23
Figure 4-24
Figure 4-25
Figure 4-26
Figure 4-27
Figure 4-28
Figure 4-29
Figure 4-30
Figure 4-31

Step 11 - Printer Sharing screen....................................................................................................80
Step 12 - Print Test Page screen...................................................................................................81
Step 13 - Completing the Add Printer Wizard screen....................................................................82
Welcome to the LaserJet 1020 series uninstall Wizard dialog box..............................................83
Remove the Program dialog box....................................................................................................84
Uninstalling the HP LaserJet 1020 series dialog box....................................................................84
Restart dialog box..........................................................................................................................85
Windows Control Panel..................................................................................................................86
Windows Change or Remove programs........................................................................................87
Remove the Program dialog box....................................................................................................88
Uninstalling the HP LaserJet 1020 series dialog box...................................................................88
Restart dialog box..........................................................................................................................89

ENWW

Introduction

This chapter provides information about the following topics:

ENWW

●

Purpose and scope

●

HP LaserJet 1020 printer

●

Software availability and fulfillment

●

Documentation availability and localization

Introduction

Purpose and scope
This software technical reference (STR) provides information about and troubleshooting tips for the
printing-system software for the HP LaserJet 1020 printer.
This document is prepared in an electronic format to serve as a quick-reference tool for Customer
Care Center (CCC) agents, support engineers, system administrators, management information
systems (MIS) personnel, and end users, as appropriate.
NOTE This STR describes drivers that are shipped on the printing-system software CD that
comes with the product. This STR does not cover drivers that will become available on the
Web.
The following information is included in this STR:
■

Overview of driver and operating systems

■

Procedures for installing and uninstalling software components
NOTE An addendum to this STR describes system modification information, including file
lists and changes to registry keys.

Chapter 1

Introduction

ENWW

Introduction

HP LaserJet 1020 printer
The following table lists features of the HP LaserJet 1020 printer.
Table 1-1 Features of the HP LaserJet 1020 printer
Feature

HP LaserJet 1020 printer

HP Product number

Q5911A

Memory

■

2 megabytes (MB) of random access memory (RAM)

Speed

■

Prints up to 15 pages per minute (ppm) for letter-size paper

■

Prints up to 14 ppm for A4-size paper

■

First-page-out speed: less than 10 seconds

Connectivity

■

Universal serial bus (USB) 2.0 compatible

Paper-handling

■

One 10-sheet priority input slot (tray 1)

■

One 250-sheet tray (tray 2) for standard media sizes

■

600 dots per inch (dpi)

■

FastRes 1200: 600x600 dots per inch (dpi)

■

Host-based

■

2000-page capacity black print cartridge

■

EconoMode (saves toner)

Control panel

Two light-emitting diodes (LEDs)

NOTE Because the HP LaserJet 1020 printer does not have a parallel port, it does not
support MS-DOS, Windows® 95, Windows 98 (first edition), or Windows NT®. These
operating systems require a parallel port and do not support USB connections.

ENWW

HP LaserJet 1020 printer

Introduction

Software availability and fulfillment
The software CD for the HP LaserJet 1020 printer contains a variety of files for installing the printingsystem software on your computer. This section describes the files that are available on the software
CD, as well as additional support and fulfillment information.

In-box file layout
The HP LaserJet 1020 printing-system software consists of documentation files and files that are
required to install and uninstall the system.

HP LaserJet 1020 software CD, Windows partition
The HP LaserJet 1020 printing-system software is delivered on a CD that is included with the
product. The CD include the following files:
■

Installation files

■

Uninstall files

■

Printer driver

■

Online Help

■

OrderReminder

■

.CHM version of the HP LaserJet 1020 printer User Guide

■

.PDF version of the HP LaserJet 1020 printer User Guide

■

Registration link

■

Readme

■

Late-breaking readme (English only)

■

Status-message files

To view the directories and support files, insert the HP LaserJet 1020 printing-system software CD
into the CD-ROM drive on your computer, right-click Start, click Explore, and then select the CDROM drive.

CD language groupings and part numbers
The following table presents the Windows installation part numbers and language groups that are
included on the software CDs for the product.
Table 1-2 CD language groupings for Windows installation

Part Number

Languages

Q5912-60104

■

Arabic

■

Bahasa

■

Bulgarian

Chapter 1

Introduction

ENWW

2 (North America only. Contains an
electronic version of the HP LaserJet
1020 Start Guide)

ENWW

Q5911-60102

■

Catalan

■

Croatian

■

Czech

■

Danish

■

Dutch

■

English

■

Estonian

■

Finnish

■

French

■

German

■

Greek

■

Hebrew

■

Hungarian

■

Italian

■

Kazakh

■

Korean

■

Latvian

■

Lithuanian

■

Norwegian

■

Polish

■

Portuguese, Brazilian

■

Romanian

■

Russian

■

Simplified Chinese

■

Slovak

■

Slovenian

■

Spanish

■

Swedish

■

Thai

■

Traditional Chinese

■

Ukrainian

■

Arabic

■

Bahasa

Software availability and fulfillment

Introduction

Table 1-2 CD language groupings for Windows installation (continued)

Introduction

■

Bulgarian

■

Croatian

■

Czech

■

Danish

■

Dutch

■

English

■

Estonian

■

Finnish

■

Greek

■

Hebrew

■

Hungarian

■

Kazakh

■

Korean

■

Latvian

■

Lithuanian

■

Norwegian

■

Polish

■

Portuguese, Brazilian

■

Romanian

■

Russian

■

Simplified Chinese

■

Slovak

■

Slovenian

■

Swedish

■

Thai

■

Traditional Chinese

■

Ukrainian

Ordering software
If you need a replacement CD or a newer version of the product software, go to the following Web
site:
www.hp.com/go/lj1020_software
Click CD Order Page to order, or click Download drivers and software to get the software update.

Chapter 1

Introduction

ENWW

Introduction

To request the software CD by phone, see the following Web site for the correct contact number for
your country/region:
www.hp.com/country/us/en/wwcontact.html

ENWW

Software availability and fulfillment

Introduction

Documentation availability and localization
The documentation in the following table is available for the product.
Table 1-3 User documentation availability and localization

Document name

Languages

Location

HP LaserJet 1020 printer User Guide

■

Arabic

■

Bahasa

The HP LaserJet 1020 printer User
Guide is available in electronic format
on the HP LaserJet 1020 software CD.

■

Bulgarian

■

Catalan

■

Croatian

■

Czech

■

Danish

■

Dutch

■

English

■

Estonian

■

Finnish

■

French

■

German

■

Greek

■

Hebrew

■

Hungarian

■

Italian

■

Kazakh

■

Korean

■

Latvian

■

Lithuanian

■

Norwegian

■

Polish

■

Portuguese, Brazilian

■

Romanian

■

Russian

■

Simplified Chinese

■

Slovak

■

Slovenian

Chapter 1

Introduction

This guide is also available by clicking
Manuals at the following Web site:
www.hp.com/support/lj1020

ENWW

Table 1-3 User documentation availability and localization (continued)

HP LaserJet 1020 Series Printer
Welcome Mat

ENWW

Spanish

■

Swedish

■

Thai

■

Traditional Chinese

■

Ukrainian

■

Arabic

■

Bahasa

■

Bulgarian

■

Catalan

This guide is also available by clicking
Manuals at the following Web site:

■

Croatian

www.hp.com/support/lj1020

■

Czech

■

Danish

■

Dutch

■

English

■

Estonian

■

Finnish

■

French

■

German

■

Greek

■

Hebrew

■

Hungarian

■

Italian

■

Kazakh

■

Korean

■

Latvian

■

Lithuanian

■

Norwegian

■

Polish

■

Portuguese, Brazilian

■

Romanian

■

Russian

■

Simplified Chinese

■

Slovak

Introduction

■

The HP LaserJet 1020 Series Printer
Welcome Mat is available in electronic
format on the HP LaserJet 1020
software CD.

Documentation availability and localization

Table 1-3 User documentation availability and localization (continued)

Introduction
HP LaserJet 1020 Printing System
Install Notes

Chapter 1

Introduction

■

Slovenian

■

Spanish

■

Swedish

■

Thai

■

Traditional Chinese

■

Ukrainian

English

The HP LaserJet 1020 Printing System
Install Notes are available in electronic
format on the HP LaserJet 1020
software CD.

ENWW

Windows software overview

ENWW

●

Windows operating systems

●

Software component information

●

HP Software Update utility

●

HP Print Screen utility

●

HP Order Reminder utility

●

Available printer configurations

●

Port communication

Windows overview

This chapter provides information about the following topics:

Windows operating systems
This section contains information about the following topics:
●

Supported Windows operating systems

●

Windows system requirements

Supported Windows operating systems
The HP LaserJet 1020 printing-system software supports the following operating systems.

Windows overview

Supported operating systems
The following Windows operating systems are fully supported through the software installer and
drivers available on the software CD that comes with the HP LaserJet 1020 printer:
■

Microsoft ® Windows 98 SE

■

Microsoft Windows Millennium Edition (Windows Me)

■

Microsoft Windows 2000

■

Microsoft Windows XP (32-bit)

■

Microsoft Windows Longhorn 32
NOTE Because the HP LaserJet 1020 printer does not have a parallel port, it does not
support MS-DOS, Windows 95, Windows 98 (first edition), or Windows NT. These operating
systems require a parallel port and do not support USB connections.

Driver-only supported operating systems
The following Windows operating system has print-driver-only support by the HP LaserJet 1020
printing-system software:
■

Microsoft Windows 2003 Server (32-bit) - print driver included on the printing-system CD

Windows system requirements
For print-driver-only support, the HP LaserJet 1020 printing-system software has the following
minimum system requirements.

Windows supported operating system requirements
■

■

Processor and RAM requirements:
■

For Windows 98 SE and Windows ME: a computer with at least a Pentium® 166 MHz
processor and 32 MB of RAM

■

For Windows 2000: a computer with at least a Pentium 166 MHz processor and 64 MB of RAM

■

For Windows XP: a computer with at least a Pentium 233 MHz processor and 128 MB of RAM

150 MB or more of free hard-disk space

Chapter 2

Windows software overview

ENWW

CD-ROM drive (required for installation)

■

Works with USB and Hi-Speed USB systems and cables

Windows overview

■

ENWW

Windows operating systems

Software component information
This section contains information about the following topics:
●

Printing-system software features

●

Software component availability

●

Software component localization

Printing-system software features
Windows overview

The printing-system software for the HP LaserJet 1020 Series printer includes the following features:
■

New Installer. The product includes a new installer that improves the software installation
process and supports either a hardware-first or a software-first installation.
■

Software-first is the recommended installation method.

■

In a hardware-first installation, the HP LaserJet 1020 printing-system software uses two
separate installers, which run together to set up the port and the printing-system software
correctly. If you cancel the installation after the hardware-first plug-and-play installer finishes,
your installation consists of the print driver only.

■

HP Software Update utility. The HP Software Update utility is a software program that locates
the latest updates that you need for the HP hardware and software installed on your system, and
gives you the choice of which updates to install.

■

HP Print Screen utility. The HP Print Screen utility is a software program that you can use to
print the current screen of the PC to the default printer. You can also use the HP Print Screen
feature to save the screen to an image file.

■

HP Order Reminder utility. The HP Order Reminder utility is a software program that you can
use to set specific times for reminders to check the current level of toner in the print cartridge. HP
Order Reminder also contains a link to a Web page that helps you order supplies online from a
reseller of your choice.

Software component availability
The following table lists the availability of the HP LaserJet 1020 printing-system software
components by operating system.
NOTE In the following table, "98 SE/Me" refers to Windows 98 SE and Windows Me; "2K/
XP" refers to Windows 2000 and Windows XP.
Table 2-1 Software component availability for the HP LaserJet 1020 printer
Component

98 SE/Me

2K/XP

Drivers
Host-based driver
Installers
Common Windows Installer

Chapter 2

Windows software overview

ENWW

Table 2-1 Software component availability for the HP LaserJet 1020 printer (continued)
Component

98 SE/Me

2K/XP

CD Browser

Fonts

.INF File (Add Printer)

HP LaserJet 1020 printer User Guide1

HP LaserJet 1020 Printing System Install Notes

Help systems

HP Software Update program

HP Print Screen program

HP Order Reminder program

Bidirectional communication
Direct Connect Bidirectional Communications
Remote management and status

Windows overview

Online Documentation

Other

This document is also available at www.hp.com/support/lj1020.

Software component localization
The following tables provide localization information about the printing-system software components.
Table 2-2 Language key A-I

ENWW

AR = Arabic

ES = Spanish

CS = Czech

FI = Finnish

DA = Danish

FR = French

DE = German

HE = Hebrew

EL = Greek

HU = Hungarian

EN = English

IT = Italian

Software component information

Table 2-3 Software component localization by language, A-I
Component 1

Operating system

Host-based driver

98 SE, Me, 2000, XP

Common Windows
Installer

98 SE, Me, 2000, XP

Online manuals

98 SE, Me, 2000, XP

Online Help

98 SE, Me, 2000, XP

Components that are not available in a specific language are supported in English.

Windows overview

Table 2-4 Languagekey, L-Z
KO = Korean

SV = Swedish

NL = Dutch

TH = Thai

NO = Norwegian

TR = Turkish

PL = Polish

ZHCN = Simplified Chinese

PT = Portuguese

ZHTW = Traditional Chinese

RU = Russian

Table 2-5 Software component localization by language, K-Z
Component 1

Operating system

ZHCN

ZHTW

Host-based driver

98 SE, Me, 2000, XP

Common Windows
Installer

98 SE, Me, 2000, XP

Online manuals

98 SE, Me, 2000, XP

Online Help

98 SE, Me, 2000, XP

Components that are not available in a specific language are supported in English.

Chapter 2

Windows software overview

ENWW

HP Software Update utility
The HP Software Update utility is installed with the HP LaserJet 1020 printing-system software. The
HP Software Update utility provides an easy and convenient way to keep your HP software programs
and HP products up-to-date. The HP Software Update utility locates the latest updates that you need
for the HP hardware and software installed on your system, and gives you the choice of which
updates to install.
To gain access to the HP Software Update utility, click Start, click Programs, select HP, and then
click HP Software Update.

■

Configure the HP Software Update utility

■

View the data that the HP Software Update utility has collected

■

View HP’s privacy policy

■

View frequently asked questions about the HP Software Update utility

■

View the End User License Agreement

■

Send feedback to HP

Windows overview

From the Welcome screen, you can perform the following tasks:

The following illustration shows the Welcome screen for the HP Software Update utility.

Figure 2-1 Welcome screen - HP Software Update
NOTE At the time of the writing of this manual the only update available is an update to HP
Software Update Version 3.0.1.

ENWW

HP Software Update utility

When you click Next, the following screen appears.

Windows overview
Figure 2-2 New software is available screen - HP Software Update

Chapter 2

Windows software overview

ENWW

HP Print Screen utility
HP Print Screen is utility software that you can use to print the current computer screen on the
default printer. You can also use the utility to save the screen to an image file.

Installation
NOTE Administrator installations do not install the HP Print Screen program or the HP Web
Update utility.

Windows overview

HP Print Screen is a self-contained software program that is installed silently when you install the
HP LaserJet 1020 printing-system software.
To open the HP Print Screen utility, click Start, click Programs, select HP, and then click HP Print
Screen. The configuration dialog box provides the option to run the HP Print Screen utility when
Windows is started.
The following path is the installation location for the HP Print Screen utility:
\HP\HP PRINT SCREEN
HP Print Screen is removed from your computer when you uninstall the HP LaserJet 1020 printingsystem software.
The HP Print Screen utility supports the same operating systems as the printing-system software. To
see a list of supported operating systems, see Supported Windows operating systems.

Activating the utility
The HP Print Screen utility can only be started by clicking Start, clicking Programs, selecting HP,
and then clicking HP Print Screen. The utility then runs as a system-tray icon, and you can print the
current screen when you press the PrtScn key or the Alt + PrtScn key combination on the keyboard.
NOTE The configuration dialog box also appears when you press the PrtScn key or the Alt +
PrtScn key combination on the keyboard
The configuration dialog box can be opened in any of the following ways:
■

Click Start, click Programs, select HP, and then click HP Print Screen.

■

Press the PrtScn key or the Alt + PrtScn key combination on the keyboard after the HP Print
Screen icon appears in the system tray.

■

Mouse over the HP Print screen icon in the system tray, right-click, and then click Configure in
the context menu.

Features
When the software starts, the HP Print Screen icon appears in the system tray.

Figure 2-3 HP Print Screen - system tray icon

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HP Print Screen utility

When this icon is visible, a configuration dialog box appears when you press the PrtScn key or theAlt
+ PrtScn key combination on the keyboard.

Windows overview
Figure 2-4 HP Print Screen - configuration dialog box
In the configuration dialog box, you can perform the following tasks:

■

Print the current screen by clicking Print Screen.

■

Save the screen to an image file by clicking Save Screen ... .
■

The keys that you press on the keyboard determine the current screen. If you use the HP
Print Screen interface, the entire desktop is captured. If you press the Alt + PrtScn key
combination on your keyboard, the active window is captured.

■

After the HP Print Screen utility is started, pressing thePrtScn key or the Alt + PrtScn key
combination does not update the HP Print Screen dialog box.

■

The HP Print Screen preview always shows the clipboard content (in bitmap format only) that
was there before you opened the HP Print Screen dialog box.

■

Control the orientation of the screen before sending the print job to the default printer or
before saving to an image file.

■

Enable or disable the option to have the HP Print Screen utility run automatically when you start
Windows.

■

If you have selected the Automatically print when the Print Screen button is pressed option,
and then pressed the PrtScn key or the Alt + PrtScn key combination on your keyboard, the HP
Print Screen utility dialog box does not appear, but the screen capture is sent automatically to
the default printer.

Chapter 2

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■

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All of the setting in this dialog box are retained unless they are changed within the configuration
or for a specific job. The following are the default values for the settings:
■

Do not start with Windows

■

Orientation is landscape

■

Automatically open the configuration dialog box when you press the PrtScn key or the Alt +
PrtScn key combination on your computer keyboard

Context-sensitive help opens when you click ? and then click the configuration dialog box control
that you want information about.

■

The HP Print Screen utility is localized in the following languages:
■

Czech

■

Danish

■

Dutch

■

English

■

Finnish

■

French

■

German

■

Greek

■

Hungarian

■

Italian

■

Korean

■

Norwegian

■

Polish

■

Portuguese (Brazilian)

■

Russian

■

Spanish

■

Swedish

■

Simplified Chinese

■

Traditional Chinese

■

Turkish

Windows overview

■

HP Print Screen utility

HP Order Reminder utility
The HP Order Reminder utility is installed with the HP LaserJet 1020 printing-system software. The
HP Order Reminder utility provides an easy and convenient way to set specific times for reminders to
check the current level of toner in the print cartridge. You can also use the utility to disable the
reminder.
HP Order Reminder also contains an Order Now link to a Web page that helps you order supplies
online from a reseller of your choice.

Windows overview

To gain access to the HP Order Reminder utility, click Start, select Programs, select HewlettPackard, select OrderReminder, and then click OrderReminder HP LaserJet 1020.
The following illustration shows the HP Cartridge Order Reminder screen .

Figure 2-5 HP Cartridge Order Reminder screen
The HP Cartridge Order Reminder screen offers the following options in the Remind me in dropdown menu:

■

1 day

■

1 week

■

2 weeks

■

1 month

■

6 months

■

1 year

Chapter 2

Windows software overview

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Available printer configurations
This section contains information about the following topics:
■

Software features by connection type

■

Supported configurations

Software features by connection type

■

Windows overview

The HP LaserJet 1020 printing-system software can be used with the product in the following
configuration:
Directly connected to a computer. If the product is connected to a computer running Windows 98
SE, Windows Me, Windows 2000, or Windows XP, you can share the product with other network
users through Windows sharing.

Direct connection
In the direct (or local) configuration, the product is connected directly to the host computer with a
universal serial bus (USB) cable. In this configuration, the product is not shared. A single user has
complete control of the product. You can gain access to all of the capabilities of the product in this
configuration.

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Available printer configurations

Port communication
This section provides information about the following topics:
●

Overview

●

USB port connections

●

Device conflicts in Windows

Overview
Windows overview

The product is connected through the USB port.

USB port connections
USB 2.0 is an input/output mode that both Windows and Macintosh computers support. A wide
variety of consumer devices, such as digital cameras and scanners, also support USB. Note that the
HP LaserJet 1020 printer is compatible with USB 2.0 specifications.
A distinction exists between a USB Host and a USB Device. The HP LaserJet 1020 printer is a USB
Device. It can only connect to a USB Host or a USB Hub.

Device conflicts in Windows
When two-way communication cannot be established with the product, the Windows Device
Manager might show a conflict. Conflicts should be resolved immediately, and before continuing to
troubleshoot two-way communication issues. The following sections contain a few guidelines for
identifying and resolving these conflicts.
NOTE This process applies to both USB and parallel port devices. However, USB devices
are only supported in Windows 98 SE, Windows Me, Windows 2000, and Windows XP.

Opening the Windows Device Manager
Follow these steps to open the Windows Device Manager.
1

For Windows 98 SE, Windows Me, and Windows 2000, click Start, click Settings, and then click
Control Panel.
For Windows XP, click Start, and then click Control Panel.

Double-click the System icon.

On the Hardware tab, click Device Manager.
NOTE In Windows 98 SE, click the Device Manager tab.

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Check for device conflicts
1

Look for devices that appear on the list with a yellow exclamation mark (!) or a red X.

Identify port conflicts by double-clicking Port or by clicking the plus sign (+). Conflicts here
usually interfere with two-way communication.

To check the status of a device, click the device name, and then click Properties. The Device
Status appears in the middle of the dialog box.

To check the Conflicting Device list, click the device name, and then click Properties. Click the
Resources tab, and look at the Conflicting Device list at the bottom of the dialog box.

Click the plus sign (+) to the left of Open the Other Devices. Misidentified or noncategorized
devices appear here.

Windows overview

Follow these steps to check for device conflicts.

Guidelines for troubleshooting and resolving device conflicts
Follow these steps for resolving device conflicts.
1

If the conflicting device is no longer present in the list of devices, click the device name, click
Remove, and then click Yes. Click Yes to restart Windows.

If the conflicting device is a duplicate (and one of the duplicate listings does not show a conflict),
click the name(s) of the device(s) that have a conflict, click Remove, and then click Yes. Click
Yes to restart Windows.
NOTE You might not need to restart the computer in Windows 2000 or Windows XP,
depending on the type of port conflict that you are resolving.

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If a device has a conflict and you have the driver for that device, remove the device and then
reinstall it. After removing the device, restart the computer. When Windows reinstalls devices, it
usually finds nonconflicting resources.

Port communication

Windows overview
26

Chapter 2

Windows software overview

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Windows driver features

This chapter provides information about the following topic:
Host-based features

Windows driver features

●

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Host-based features
NOTE Host-based printing differs from PCL printing by computing the print job on the host
computer rather than computing the print job in the product formatter.
This section contains the following information:
■

Access to drivers

■

Help system

■

Driver-tab features

Access to drivers
To gain access to driver settings from within most software programs, click File, click Print, and then
click Properties. The appearance and names of the driver tab can vary, depending on the operating
system. These settings apply only while the software program is open.
You can also control the drivers directly from the Printers folder. These settings change the default
settings that are used across all software programs.

Windows driver features

■

In Windows 2000, click Start, click Settings, click Printers, right-click the product name, and
then click Printing Preferences to gain access to the same set of driver tabs that the software
program controls.

■

In Windows XP, click Start, click Printers and Faxes (Windows XP Professional) or Printers
and Other Hardware Devices (Windows XP Home), right-click the product name, and then click
Printing Preferences to gain access to the same set of driver tabs that the software program
controls.

If, after right-clicking the product name, you click Properties, you gain access to a different set of
tabs that control the driver behavior and driver connections. For information about the Properties
tabs that are described in this chapter, see the Printer Properties tab set section.

Help system
The Host-based driver includes a full-featured Help system to provide assistance with printing and
configuration options. The following Help options are available:

■

What's this? Help

■

Context-sensitive Help

■

Constraint messages

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What's this? Help
"What's this?" Help is supported in Windows 2000 and Windows XP. You can gain access to "What's
this?" Help messages in any of the following ways:
■

Right-click a control or option and then click What's this?, and a pop-up Help window appears.

■

Click the ? button at the upper-right corner of the frame, next to the X, to change the cursor to an
arrow with a question mark. Use this special cursor to select a control or option, and the pop-up
Help window for that feature appears.

■

Press the F1 key, and the Help window for the currently selected control or option appears.

Context-sensitive Help
Press the Help button on a driver tab or in a dialog box, and context-sensitive Help appears.

Constraint messages

Windows driver features

Constraint messages are unsolicited messages that appear in response to specific actions that you
take. These messages alert you to selections that are illogical or impossible given the capabilities of
the product or the current settings of other controls. For example, if you click Print on Both Sides
(Manually) and then change the media type to Transparency, a message appears asking you to
resolve this conflict.

Figure 3-1 A typical constraint message
Whenever a constraint message appears with Restore my previous settings and Keep this
setting, and I will change it later buttons, the interpretation of the buttons is as follows:
■

Clicking OK accepts the change that was just made, and the driver then resets the conflicting
control to a setting that is compatible with the new value.

■

Clicking Cancel rejects the change that was just made, and the control remains set at its
previous value.

Driver tab features
This section describes the options that are available on each tab of the Host-based driver interfaces.
The following information is included:

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■

Printing Preferences tab set

■

Printer Properties tab set

Host-based features

Printing Preferences tab set
The Printing Preferences tabs contain information for formatting documents for the product. You
can gain access to the Printing Preferences tabs either through your software program or through
the Windows Printers folder. For more information, see the Access to drivers section for Windows
2000 and Windows XP.
The following tabs are included in the Printing Preferences tab set:
■

Paper/Quality tab

■

Effects tab

■

Finishing tab

■

Basics tab

Paper/Quality tab features
Use the Paper/Quality tab to specify the size, type, and source of the print media. You can also use
this tab to configure different media-selection choices for the first page, other pages, and back cover
of the document. The following illustration shows the Paper/Quality tab.

Windows driver features
Figure 3-2 Paper/Quality tab

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Windows driver features

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The Paper/Quality tab contains the following controls:
■

Quick Sets group box

■

Paper Options group box

■

Document preview image

Quick Sets
The first group box in the upper portion of the Paper/Quality tab is Quick Sets. Any change to the
Quick Sets group box that is made on the Paper/Quality tab affects all of the Printing Preferences
driver tabs (the Paper/Quality, Effects, Finishing, and Basics tabs) because they are all the same
control.
Use the Quick Sets setting to store the current combination of driver settings that are on all of the
other print driver tabs. Quick Sets are either preset by using network-administrator settings or userdefined printing specifications (such as media size, pages per sheet, and so on).

Windows driver features

NOTE Administrators can predefine Quick Sets for their users. These administrator Quick
Sets are defined on the server and are available to users, but usually cannot be modified by
users. Users can also define Quick Sets for their own use. User-defined Quick Sets are
described later in this section.
The following selections are available in the Quick Sets drop-down menu:
■

Defaults

■

Type new Quick Set name here

Default Print Settings
When you select Defaults, nearly all of the settings are restored to the combination that existed after
the driver was installed (the original settings). However, if the attribute combinations that are
associated with watermark definitions or custom media sizes quick sets have been changed or
deleted, the original settings are not restored.
Defaults appears in the Quick Sets menu automatically if no other driver settings have been
changed since the driver was installed, or if all of the driver settings match the original settings.
Otherwise, the setting in the Quick Sets menu is the same label that appeared when you last closed
the printing Properties dialog box by clicking OK.
Type new Quick Set name here
By default, the Quick Sets menu is set to Defaults. When you change any of the default settings on
any of the Printing Preferences driver tabs and you want to save the configuration as a Quick Set,
highlight the words Untitled, type the name that you want for your new Quick Set, and then click
Save. Quick Sets are saved in the system registry. To delete a Quick Set, select it from the dropdown menu and then click Delete.
NOTE Administrators can predefine Quick Sets for their users. These administrator Quick
Sets are defined on the server and are available to users, but usually cannot be modified by
users. Users can also define Quick Sets for their own use. User-defined Quick Sets are
described later in this section.

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Host-based features

You can store a maximum of 25 Quick Sets on a particular system. If you attempt to save too many,
a message box appears that reads, "There are too many Quick Sets defined. Please delete some
before adding new ones."
Paper Options group box
The settings specified in the Paper Options group box on the Paper/Quality tab apply to all of the
pages of the document. The following illustration shows the Paper Options group box and the
selections available by default.

Windows driver features

Figure 3-3 Paper Options group box
The appearance of the Paper Options group box changes when the Use different paper check box
is selected. The settings in the Paper Options group box are described below in the following order:
■

Size is:

■

Custom

■

Source Is: drop-down menu

■

Type is: drop-down menu

■

Use different paper options

Size is:
The Size is: setting is a drop-down menu that lists all of the supported media sizes.
You can specify a size for all the settings in the Paper Options group box. You must use the same
media size for the entire print job. That is, if the print job uses Letter-size media, any option that you
select from the available Use different paper options must also use Letter-size media.
NOTE Certain software programs can override the size command and specify different
media sizes within a single document.
For the Other Pages and Back Cover settings, you can select a source (tray) and media type that
differ from the settings selected for First Page. If a conflict exists among media source, media size,

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Windows driver features

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and/or media type, and you choose to keep the conflicting settings, the settings are processed in the
following order: media size, media type, and then media source.
Because driver settings are overridden by media-size settings in most software programs, it is
generally best to use the driver to set media size only for software programs that lack a media-size
setting, such as NotePad, or when you are producing a book or a booklet that does not require
different media sizes.
NOTE When you use a software program that has a media-size setting, you can specify
different media sizes within a single document by using the Use different paper options. For
more information, see Use different paper options.
Custom
The Custom Paper Size dialog box appears when you click the Custom button on the Paper/
Quality tab. The following illustration shows the initial appearance of the Custom Paper Size dialog
box.

Windows driver features

NOTE The Custom button is not available when Use different paper is selected and any
setting other than First Page is also selected.

Figure 3-4 Custom Paper Size dialog box
When the Custom Paper Size dialog box appears, the drop-down menu in the Name group contains
one of two things, depending on the current media-size selection on the Paper/Quality tab:

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■

If the media-size selection is a previously defined custom size, then the drop-down menu
contains the name of that custom size.

■

If the media-size selection is a standard media size, then the drop-down menu shows the default
name Untitled for a custom media size.

Host-based features

NOTE In Windows 98 SE and Windows Me, two names for the same size media can coexist
(for example, "big" and "BIG" can both be used as names for custom-size media measuring
8.4 inches x 11 inches). In Windows NT 4.0, Windows 2000, and Windows XP, both
uppercase and lowercase names can be used, but they cannot be used to name the same
media size.
The new name is compared only against the list of user-defined custom media-size names, and not
against the standard media-size names.
The complete set of titles for this button and the specific characteristics that determine its title and
capabilities are discussed in the Save, Delete, or Rename section.
Name
The Name drop-down menu shows the name of the custom media size that was selected most
recently. Use the Name drop-down menu to select from the list of currently defined custom media
sizes, or to type a new name for a custom media size.
The name that appears in the Name drop-down menu is one of three things, depending on the
following conditions:

Windows driver features

■

If a saved custom media size has been selected from the drop-down menu and the other
controls in the dialog box have not been changed since then, the Name drop-down menu shows
the name of the last selected custom media size.

■

If the width or height controls have been changed since a custom size was selected or saved, or
if a saved media size has just been deleted, then the Name drop-down menu shows the default
name of Untitled.

■

If a new name has been typed into the Name drop-down menu for the purpose of saving a new
size or renaming an existing size, then that new name will remain in the drop-down menu until a
saved custom media size has been selected from the drop-down menu.

If you type a new name into the Name drop-down menu, but then do not click the Save button, you
should be able to change the width and height values without losing the name. However, if a saved
media-size name is selected from the drop-down menu, any unsaved name or size values are lost
without warning, and replaced by the values of the selected custom media size.

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Save, Delete, or Rename

■

Save is the button title whenever the height and width values have been changed since the most
recent save action or since the selection of an existing custom media size. Clicking the button
causes the name in the Name drop-down menu to be compared against each of the saved
names. If a duplicate is found, a dialog box appears, asking if it is okay to replace the existing
item. If you click Yes, the old item is updated with the new values. If you click No, the driver
returns to the Custom Paper Size dialog box, where you can type a different name. The new
name is compared only against the list of user-defined custom media names, and not against the
standard media-size names. Whenever the command button has the Save title, it is the default
button.

■

Delete is the button title whenever the name of an existing (previously saved) custom media size
appears in the Name drop-down menu, such as immediately after selecting an item from the
drop-down menu or clicking the Save button. Clicking the Delete button causes the saved
custom media size to be deleted, after which the Name drop-down menu changes to Untitled,
the height and width controls are unchanged, and the button title changes to Save.

■

Rename is the button title when you type something into the Name drop-down menu after
selecting an existing custom media size from the drop-down menu. If no duplicate is found, then
the name of the stored custom media size changes to match the contents of the Name dropdown menu.

Windows driver features

The dynamic command button located next to the Name drop-down menu has three possible labels:
Save, Delete, or Rename.

The following table illustrates the relationships between the Name drop-down menu, the command
button, and the actions that take users from one state to another.
Table 3-1 Name drop-down menu text strings
State

Drop-down menu
contents

Button label

Action

Next state

Untitled

Save

Click Save.

Type something into the Name drop-down menu.

Change the width or height values.

Select a saved item from the drop-down menu.

Click Save.

Type something into the Name drop-down menu.

Change the width or height values.

Select a saved item from the drop-down menu.

Click Delete.

Type something into the Name drop-down menu.

Change the width or height values.

Select a saved item from the drop-down menu.

Click Rename (when the name is unique).

Click Rename (when the name is a duplicate).

Type something into the Name drop-down menu.

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Save

Delete

Rename

Host-based features

Table 3-1 Name drop-down menu text strings (continued)
State

Drop-down menu
contents

Button label

Action

Next state

Change the width or height values.

Select a saved item from the drop-down menu.

Paper Size (width and height controls)
The width and height values can be changed either by typing numeric strings into the edit boxes, or
by using the up and down arrows.
Any entry that is greater than the maximum limits of the width and height control is rounded down to
the maximum valid entry, while any entry that is smaller than the minimum limits of the width and
height control is rounded up to the minimum valid entry.
If units are in millimeters, the custom media-size range minimum is the limit rounded up to the
nearest whole millimeter. The custom media-size range maximum is the limit rounded down to the
nearest whole millimeter. Any non-numerical entry reverts to the last valid entry. Width and height
entries are validated when the focus has changed.

Windows driver features

The resolution of each control is one millimeter or one-tenth of an inch, depending on the current
measurement units. Clicking the up and down arrows increases or decreases the current value by
the increment amount (within the allowed range of values). The computer determines the rate at
which the values change.
Unit indicator labels change dynamically to indicate inches or millimeters, depending on the
measurement units the driver is currently using. To change measurement units, click the dynamic
Measurement Units button (either Use Inches or Use Millimeters).
Custom width and height control limits
The minimum media size for the HP LaserJet 1020 is 76.2 x 127 mm (3 x 5 inches) and the
maximum is 216 x 356 mm (8.5 x 14 inches). The following table summarizes media size limits for
each media-handling device.
Table 3-2 Host-based custom media sizes
Tray

Dimensions

Minimum

Maximum

Tray 1 (10-sheet priority
input slot)

Width

76.2 mm (3 inches)

216 mm (8.5 inches)

Height

127 mm (5 inches)

356 mm (14 inches)

Tray 2 (250-sheet)

Width

148 mm (5.83 inches)

216 mm (8.5 inches)

Height

210 mm (8.27 inches)

356 mm (14 inches)

Units
Select the Inches or Millimeters button to show the unit of measurement in either standard (inches)
or metric (millimeters).
OK
The OK button closes the Custom Paper Size dialog box according to the logic in the following
table. In all cases, any custom media sizes that are successfully saved (and not renamed or deleted)

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while the dialog box is open will remain in the Size is: drop-down menu on the Paper/Quality tab.
The following table lists options that appear when you click the OK button.
Table 3-3 OK dialog box text strings
If the drop-down menu contains

And the button says

Then this happens when you click
the OK button

Custom

Save

The dialog box closes, but you lose the
changes that were not saved.
The current media size remains the
same as it was when the Custom
button was selected.

Save

The dialog box closes, but you lose the
changes that were not saved.

Delete

The dialog box closes, and the current
media size is set to that which was last
shown in the drop-down menu.

Rename

The dialog box closes, but you lose the
changes that were not saved.

Windows driver features

The current media size remains the
same as it was when the Custom
button was selected.

Use different paper check box
When the Use different paper check box is selected and different options are configured, the Size
is:, Source is:, and Type is: menus change, offering a variety of options. For more information, see
Use different paper check box.
Source Is: drop-down menu
The Source is: setting specifies the source tray to use for printing a document. The list of source
trays depends on the printer accessories. Any optional source trays that are installed through the
Device Settings tab also appear here.
The Source is: drop-down menu can contain the following options:
■

Auto Select

■

Manual Feed

The default setting is Auto Select. When this setting is selected, the product uses the source tray
that supports the media size that you have selected. If you select a source tray other than Auto
Select, make sure that the correct media size is loaded in the source tray.
Type is: drop-down menu
The Type is: drop-down menu shows all of the media types that the product supports.
The following standard media types appear in the list.

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Host-based features

Table 3-4 Standard media types
Media type
Bond Paper
Cardstock (106 to 163 g/m2 or 28 to 43 lb.)
Color
Envelope
Heavy (90 to 105 g/m2 or 24 to 28 lb.)
Labels
Letterhead
Light (< 75 g/m2)
Plain
Preprinted
Prepunched
Recycled

Windows driver features

Rough Paper
Transparency
Vellum

The default setting is Unspecified, and the program selects the media type. If you select a different
setting, make sure that the correct media type is loaded in the tray you selected in the Source is:
setting.
Use different paper options
You can print books that include different types of print media by using the Use different paper
options.
When you select the Use different paper check box, the following settings can appear in the group
box, along with associated options:
■

First Page

■

Other Pages

■

Back Cover

To use Use different paper options, you must configure the setting for the print job. Each option for
the Use different paper setting is described in the sections that follow this procedure. Use the
procedure to configure the setting.

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To configure the Use different paper options for a print job
For each option, you can set a different tray in the Source Is: drop-down menu. For some options,
the Type is: drop-down menu is also available.
1

To use different media or cover stock, select the Use different paper check box. A list of options
appears in the dialog box. The full set of selections is visible when you scroll by using the down
arrow button to the right of the list.

To use different media for the pages within the print job, select the appropriate option (First
Page, Other Pages, or Back Cover) in the dialog box.

Click OK to print.
NOTE You must use the same size of media for the entire print job. All options that you
select from the available Use different paper options use the size selected in the First Page
settings.
When you change the type and source of the media and covers, the settings you select
remain configured until you close the software program.

Windows driver features

Each option for the Use different paper setting is described in the following sections, in the order
they appear in the pane below the Use different paper check box.
Back Cover options
The following illustration shows the Back Cover setting and options that you use to include a blank
or preprinted back cover on a document.

Figure 3-5 Back Cover setting
The Back Cover options are as follows:

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■

Source is: drop-down menu

■

Type is: drop-down menu

Host-based features

NOTE The Back Cover options are not available when the Booklet Layout setting is
enabled on the Finishing tab. For two-page-per-sheet (2-up) booklet printing, you can include
a cover by selecting different media for the first page only. The back cover setting is
unavailable, because this page would be printed in the middle of a booklet.
The Source is: setting specifies the source tray to use for adding a back cover to the document. The
list of source trays depends on the product accessories. Any optional trays that are installed through
the Configure tab also appear here. For more information about the Source is: setting, see the
Source Is: drop-down menu section of this chapter.
The Type is: drop-down menu shows all of the media types that the product supports. For more
information about the Type is: drop-down menu settings, see the Type is: in the Type is: drop-down
menu section of this chapter.
First Page and Other Pages options
Use these options to select an alternative media size, type, or source for the first page or other
pages of a document. The following illustration shows the appearance of the Paper Options group
box when you select the Use different paper check box.

Windows driver features
Figure 3-6 First Page and Other Page options
The First Page, and Other Pages options are as follows:
■

Size is: drop-down menu

■

Source is: drop-down menu

■

Type is: drop-down menu

The Size is: driver setting for the first page applies to the entire print job. When this is set for the
First Page option, the setting becomes unavailable for all the other Use different paper options.
The Source is: setting specifies the source tray to use for printing a document. The list of source
trays depends on the product accessories. Any optional source trays that are installed through the
Device Settings tab also appear here.
The Type is: drop-down menu shows all of the media types that the product supports.

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Document preview image
The document preview image is a line-drawn image of a page that represents graphics and text. The
document preview image is always oriented so that the contents of the page are right-side up. The
document preview image appears in the upper-right corner of the Paper/Quality, Effects, Finishing,
and Basics tabs.
Switching between tabs does not change the location or appearance of the document preview
image. When you move the mouse over the document preview image, the mouse cursor changes
from an arrow to a gloved hand. You can toggle between portrait and landscape page orientation by
clicking on the image.
Effects tab features

Windows driver features

Use the Effects tab to create unique media effects such as scaling and watermarks. The following
illustration shows the Effects tab.

Figure 3-7 Effects tab
The Effects tab contains the following controls:

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■

Quick Sets group box

■

Fit to Page group box

■

Document preview image

Host-based features

■

Watermarks group box

Quick Sets
Use the Quick Sets control to store the current combination of driver settings that are found on all of
the other Printing Preferences driver tabs. Quick sets are either preset or user-defined printing
specifications, such as media size and pages per sheet. For more information, see Quick Sets in the
Paper/Quality tab section of this guide.
Fit to Page options group box
The Fit to Page group box consists of the following controls:
■

Print Document On setting

■

Scale to Fit option

■

% of Normal Size setting

Print Document On setting

Windows driver features

Select the Print Document On option button to format the document for one media size and then
print the document on a different media size, with or without scaling the image to fit the new media
size.
The Print Document On control is disabled by either of the following conditions:
■

The % of Normal Size value is not 100.

■

The Pages per Sheet value (on the Finishing tab) is not 1.

When Print Document On is selected, the drop-down menu shows the media sizes on which you
can print. The list contains all of the standard media sizes that the selected media source supports
and any custom media sizes that you have created. When Print Document On is selected, Scale to
Fit is automatically selected.
Scale to Fit option
The Scale to Fit option box specifies whether each formatted document page image is scaled to fit
the target media size. By default, Scale to Fit is selected when Print Document On is selected. If
the setting is turned off, then the document page images will not be scaled, and are instead centered
at full size on the target media. If the document size is larger than the target media size, then the
document image is clipped. If it is smaller, then it is centered within the target media. The following
illustration shows preview images for a document that has been formatted for legal-size media with
the Print Document On check box selected, and the target size specified as Letter.

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Figure 3-8 Preview images - Legal on Letter; Scale to Fit off (left) and on (right)
When the size for which the document is formatted (that is, the logical size) differs from the target
size, the preview image uses a dashed gray line to show the boundaries of the logical page in
relation to the target page size.
% of Normal Size option

Windows driver features

The % of Normal Size option provides a slider bar to use for scaling the percentage setting. The
default setting in the entry box is 100 percent of normal size. Normal size is defined as the media
size that is selected within the driver or what the driver receives from the software program (if the
software program does not negotiate the media size with the driver). The driver scales the page by
the appropriate factor and sends it to the product.
The limits of the range are from 25 percent to 400 percent, and any values outside of the range are
adjusted to those limits as soon as the focus is removed from the control (that is, when the Tab key
is pressed or another control is selected).
Any change to the scale also changes the page preview, which increases or decreases from the
upper-left corner of the preview.
The slider bar controls the scale directly. The value in the edit box changes as the scroll bar indicator
is dragged, and the preview image is updated to the new image scale. Each click on the scroll bar
arrows increases or decreases the scale by one percent. Each click on the slider bar affects the
scale by 10 percent.
You cannot achieve an exact value by dragging the scroll bar indicator at the default Windows
resolution. Use the scroll bar indicator to approximate the value that you want, and then use the
scroll bar arrows to refine the value.
The following settings disable % of Normal Size:
■

Print Document On (on the Effects tab) is selected

■

Pages per Sheet (on the Finishing tab) is not 1

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from an arrow to a gloved hand. You can toggle between portrait and landscape page orientation by
clicking the document preview image.
Watermarks group box
Use the Watermarks feature to choose a watermark, create your own custom watermarks (text
only), or edit an existing watermark. The following watermarks are preset in the driver:
■

(none)

■

Confidential

■

Draft

■

SAMPLE

The drop-down menu shows alphabetically sorted watermarks that are currently available on the
system, plus the string "(none)", which indicates that no watermark is selected. This is the default
setting. Any watermark selected from this list appears in the preview image.
When the First Page Only check box is selected, the watermark is printed only on the first page of
the document. The First Page Only check box is disabled when the current watermark selection is
(none).

Windows driver features

Watermarks are applied to logical pages. For example, when Pages per Sheet is set to 4 and First
Page Only is turned off, four watermarks appear on the physical page (one on each logical page).
Click Edit, and the Watermark Details dialog box appears.

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Windows driver features

Figure 3-9 Watermark Details
The dialog box shows a preview image and provides options for creating a new watermark and
controlling the message angle and font attributes.
Click OK to accept all of the changes that are made in the Watermark Details dialog box. However,
clicking Cancel does not cancel all of the changes. If you make changes to a watermark, and then
select a different watermark or click New, all of the changes that you made to the previous
watermark are saved, and only the current, unsaved changes can be canceled.
Current Watermarks
The Current Watermarks group box contains a list of available watermarks, both predefined
watermarks made available in the driver and any new watermarks that you have created.
To create a new watermark, click New. The new watermark appears in the Current Watermarks list
and in the Watermark Message edit box as Untitled until you name it. The name that you type in
the Watermark Message field appears in the Current Watermarks group box in the Watermark
Details dialog box and in the Watermarks group box on the Effects tab.
To name the new watermark, type the selected watermark text in the Watermark Message edit box.
To delete a watermark, select the watermark in the Current Watermarks list and click Delete. A
warning appears asking whether you are sure you want to delete the selected item. Click Cancel if
you want to keep the watermark. Click OK to delete the selected watermark.

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NOTE You can have no more that 30 watermarks in the Current Watermarks list at one
time. When the limit of 30 watermarks is reached, the New button is disabled, and a Bubble
Help appears that explains why the button is disabled and how to enable it.
To edit an existing watermark, select the watermark in the Current Watermarks list. If you change
the Watermark Message for that watermark, you are, in effect, creating a new watermark.
Watermark Message
The Watermark Message is also the name that identifies the watermark in the Current Watermarks
list, except when more than one watermark has the same message. For example, you might want
several different watermarks with the message DRAFT, each with a different typeface or font size.
When this occurs, the string is appended with a space, a pound sign, and a number (for example,
Draft #2). When a number is added, the number two is used first, but if the resulting name is also in
the list, then the number increases until the name is unique (Draft #3, Draft #4, and so on).
Message Angle

Windows driver features

Use the controls in the Message Angle group box to print the watermark in different orientations in
relation to the text. The settings are Diagonal, Horizontal, or Angle (custom). The default is
Diagonal. All three settings automatically center the watermark string within the page; the selection
of a particular setting affects only the angle of the string placement. Diagonal places the text along a
line that spans the lower-left to upper-right corners of the page. Horizontal places the text along a
line that spans the mid-left and mid-right edges of the page. Angle places the text at the specified
angle across the page.
Font Attribute
Use the controls in the Font Attributes group box to change the font and the shading, size, and style
of the font.
The Font Attributes group box contains the following controls:
■

Name drop-down menu

■

Color drop-down menu

■

Shading drop-down menu

■

Size spin box

■

Style drop-down menu

Name
The Name drop-down menu lists fonts that are currently installed on the system. The default is
language-dependent.
Color
The default Gray setting is the only setting available from the Color drop-down menu.

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Shading
The default Shading setting for new and preset watermarks is Very Light. The following range of
shades is available from the Shading drop-down menu.
■

Lightest

■

Very Light (default)

■

Light

■

Medium Light

■

Medium

■

Medium Dark

■

Dark

■

Very Dark

■

Darkest

Windows driver features

These values represent the intensity of the gray that is used. A choice of Light produces a lightly
saturated gray watermark. A choice of Lightest produces the lightest shade of watermark; Darkest
produces a black watermark.
Size
Font sizes from 1 to 999 points are available from the Size menu. The default point size is languagedependent. The choice of Regular, Bold, Italic, and Bold Italic is available from the Style dropdown menu.
Style
The choice of Regular, Bold, Italic, and Bold Italic is available from the Style drop-down menu.
The default Style setting for new and preset watermarks is Regular.
Default settings
The default settings for new watermarks are Arial font, Gray color, Very Light shading, 80 points,
and Regular style. The default settings for preset watermarks are Arial font, Very Light shading,
and Bold style. The default point size for preset watermarks is language-dependent, and varies.
Finishing tab features
Use the Finishing tab to print booklets and control the media output. The following illustration shows
the Finishing tab.

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Windows driver features

Figure 3-10 Finishing tab
The Finishing tab contains the following controls:
■

Quick Sets group box

■

Document Options group box

■

Document preview image

■

Print Quality group box

Quick Sets
Use the Quick Sets control to store the current combination of driver settings that are found on all
other Printing Preferences driver tabs. Quick sets are either preset or user-defined printing
specifications, such as media size and pages per sheet. For more information, see Quick Sets in the
Paper/Quality tab section of this guide.
Document Options
The Document Options group box contains the following controls:

■

Print on Both Sides (Manually) check box

■

Flip Pages Up option

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■

Booklet Printing drop-down menu

■

Pages per Sheet drop-down menu

■

Print Page Borders check box

■

Page Order drop-down menu

Print on Both Sides (Manually) option
The default setting for the Print on Both Sides (Manually) option is off (not selected). Selecting
Print on Both Sides (Manually) makes the Flip Pages Up and Booklet Printing options available.
Manually printing on both sides
Follow these steps to manually print on both sides:
Print all of the even-numbered pages in your document. Some software programs have a
selection in the Print dialog box that you can use to specify printing even- or odd-numbered
pages.

Follow the instruction on the Print on Both Sides Instructions dialog box.

Windows driver features

Figure 3-11 Print on Both Sides Instructions
Flip Pages Up
The Flip Pages Up check box, which is available only when Print on Both Sides is selected, is
used to specify the duplex-binding option. By default, the Flip Pages Up check box is not selected.

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The following table demonstrates the results of selecting this box, depending on the media
orientation that you selected on the Finishing tab.
Table 3-5 Page orientation
Orientation (Finishing tab)

Flip Pages Up selected

Flip Pages Up not selected

Portrait

Short-edge binding

Long-edge binding

Landscape

Long-edge binding

Short-edge binding

When Print on Both Sides (Manually) is selected, the document preview image changes to show a
spiral binding along either the left edge or the top edge of the page. In addition, a folded-over corner
appears in the lower-right portion of the preview image, indicating that printing occurs on the back
side. An arrow on the folded-over corner points in the direction that the pages would be flipped if they
were bound together.
Short-side binding is for print jobs with pages that read by flipping over like the pages of a note pad.
Long-side binding is for print jobs with pages that read by turning like the pages of a book.
Booklet layout

Windows driver features

The Booklet Layout drop-down menu, visible when Print on Both Sides is selected, offers choices
that are based on the current media size. The default setting for the Booklet Printing drop-down
menu is Off.
■

Left Edge Binding

■

Right Edge Binding

When you select Left Edge Binding or Right Edge Binding, the document preview image changes
to show the location of the binding. If the Pages per Sheet setting is on the default setting of 1, it
automatically changes to 2 pages per sheet. If you change the Pages per Sheet setting manually to
4, 6, 9, or 16 pages per sheet, the booklet setting is disabled. See the Printing a Booklet section of
this chapter for more information.
The Booklet Layout setting is disabled when A6 or B6 (JIS) is selected as the media size, and an
incompatibility error message appears when you click OK to close the driver.
Book and Booklet printing
The HP LaserJet 1020 supports book and booklet printing.
A book is a print job consisting of at least two pages that can have a different media type for the first
page, other pages, or back cover. Use the First Page, Other Pages, and Back Cover settings on
the Paper/Quality tab (available when you select the Use different paper check box) to select
different media for these pages.
A booklet is a print job that places two pages on each side of a sheet that can be folded into a
booklet that is half the size of the media type. Use the Booklet Layout drop-down menu on the
Finishing tab to control booklet settings.

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Printing a Booklet
Complete the following steps to print a booklet.
1

Click File, click Print, and then click Properties.

Click the Finishing tab and select the Print on Both Sides (Manually) check box.

In the Booklet Layout drop-down menu, select the type of booklet printing that you want (for
example, Right Edge Binding).

Click OK in the print driver.

Click OK in the print dialog box to print.

Printing a Book
You can print a book in which the first page, other pages, and back cover have different media types.
For more information, see the Paper/Quality tab features section of this chapter.
Pages per Sheet

■

1 page per sheet (default)

■

2 pages per sheet

■

4 pages per sheet

■

6 pages per sheet

■

9 pages per sheet

■

16 pages per sheet

Windows driver features

Use the Pages per Sheet option to select the number of pages that you want to print on a single
sheet of media. If you choose to print more than one page per sheet, the pages appear smaller and
are arranged on the sheet in the order that they would otherwise be printed. The Pages per Sheet
drop-down menu provides six settings:

NOTE When you select an option other than 2 pages per sheet, booklet printing is
unavailable.
Print Page Borders
Related controls indented beneath the Pages per Sheet edit box are Print Page Borders and Page
Order, which become active when Pages per Sheet is greater than 1.
Print Page Borders sets a line around each page image on a printed sheet to help visually define
the borders of each logical page.
Page Order
The Page Order drop-down menu contains four selections:

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Right, then Down

■

Down, then Right

Host-based features

■

Left, then Down

■

Down, then Left

The preview document image changes to reflect alterations in these settings, as shown by the
examples in the following illustration.

Figure 3-12 Page-order preview images

Windows driver features

■

2 pages per sheet

■

4 pages per sheet

■

6 pages per sheet

■

9 pages per sheet

■

16 pages per sheet

Document preview image
The document preview image is a line-drawn image of a page that represents graphics and text. The
document preview image is always oriented so that the contents of the page are right-side-up. The
document preview image appears in the upper-right corner of the Paper/Quality, Effects, Finishing,
and Basics tabs.
Switching between tabs does not change the location or appearance of the document preview
image. When you move the mouse over the document preview image, the mouse cursor changes
from an arrow to a gloved hand. You can toggle between portrait and landscape page orientation by
clicking the document preview image.
Print Quality
Print quality settings affect how light or dark the print is on the page and the style for printing
graphics. You can also use the print quality settings to optimize the print quality for a specific media
type.
The Print Quality group box contains the following controls:

■

Print Quality drop-down menu

■

Print All Text as Black

■

Economode

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Print Quality drop-down menu
You can change the setting to accommodate the type of job that you are printing. The following are
the settings:
■

FastRes 1200 This setting uses FastRes 1200 to provide 600 x 600 x 2. This is the default
setting.

■

600 dpi This setting provides 600 x 600 dpi.

Print All Text as Black
The Print All Text as Black feature is Disabled by default. When Enabled is selected, the driver
prints all text as black regardless of the original document text color. Color text is printed as black,
except for white text, which remains white. White text is a reliable method of printing reverse
typeface against a dark background. This setting does not affect graphic images on the page, nor
does it affect any text that is part of a graphic.
Economode

Windows driver features

EconoMode is a feature that allows the product to use less toner per page. Selecting this option will
extend the life of the toner supply and will reduce cost per page. However, it will also reduce print
quality. The printed image is lighter, but it is adequate for printing drafts or proofs.
HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time when the
average toner coverage is significantly less than 5 percent, it is possible that the toner supply will
outlast the mechanical parts in the print cartridge. If print quality begins to degrade under these
circumstances, you must install a new print cartridge, even if there is toner supply remaining in the
cartridge.
Basics tab features
The Basics tab provides options for setting the number of copies to be printed and the orientation of
the print job. You can also use the Basics tab to retrieve information about the driver. The following
illustration shows the Basics tab.

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Windows driver features

Figure 3-13 Basics tab
The Basics tab contains the following controls:
■

Quick Sets group box

■

Copies group box

■

Orientation group box

■

Document preview image

■

About button

Quick Sets
Use the Quick Sets control to store the current combination of driver settings that are found on all of
the other Printing Preferences driver tabs. Quick sets are either preset or user-defined printing
specifications, such as media size and pages per sheet. For more information, see Quick Sets in the
Paper/Quality tab section of this guide.
Copies group box
The Copies feature allows you to specify the number of copies to print.
The number of copies you request appears in the Copies box. You can select the number by typing
in the box or by using the up and down arrows to the right of the edit box. Valid entries are numbers

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from 1 to 999 . The copies value will not advance from the maximum number (999) to 1 when the up
arrow is used, or change from 1 to the maximum number (999) when the down arrow is used. Invalid
entries into the edit box (such as non-numerical input, numbers less than 1 or greater than the
maximum allowed) are changed to the last valid value entered when you click on another group box
or leave the Basics tab. The default number of copies is 1.
Because you can set the number of copies that you want from some software programs, conflicts
between the software program that you are using and the driver can arise. In most cases, the
software program and the driver communicate, so that the number of copies set in one location (such
as the program) will appear in the other (such as the driver). For some programs, this communication
does not take place, and the copies values are treated independently. For these programs, setting 10
copies in the program and then setting 10 copies in the driver will result in 100 copies (10 x 10) being
printed. It is recommended that you set the number of copies in the program wherever possible.
Orientation
Orientation refers to the layout of the image on the page, and does not affect the manner in which
media is fed into the printer. You can specify the orientation of the print job.
Orientation can toggle between portrait and landscape by left-clicking the preview image. If you
check Rotate by 180 degrees, there is no change in the preview image.

■

Portrait option button

■

Landscape option button

■

Rotated check box

Windows driver features

The Orientation group box contains the following options:

Portrait option button
Select this feature to print your document in Portrait orientation. This is the default setting.
Landscape option button
Select this feature to print your document in Landscape orientation.
Rotated check box
Select this feature to rotate the document image on the media 180 degrees. For example, if the
return address on an envelope is smudged, try this setting and feed the envelope so that the return
address area is fed first into the printer.
Document preview image
The document preview image is a line-drawn image of a page that represents graphics and text. The
document preview image is always oriented so that the contents of the page are right-side up. The
document preview image appears in the upper-right corner of the Finishing, Effects, and Paper/
Quality tabs.
Switching between tabs does not change the location or appearance of the document preview
image. When you move the mouse over the document preview image, the mouse cursor changes
from an arrow to a gloved hand. You can toggle between portrait and landscape page orientation by
clicking the document preview image.

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About button
Click the About button on the Basics tab or select the HP logo on any of the driver property pages
to open the About dialog box. To close the About box, click OK, press ESC, press ALT + F4, or
press ENTER. The figure below shows the About box. The information varies according to
HP LaserJet 1020 model number, driver, date, and versions.

Windows driver features

Figure 3-14 About This Driver dialog box

Printer Properties tab set
The printer Properties tab set contains information about and options for configuring the printer. To
gain access to the printer Properties tabs, click Start on the Windows task bar, click Settings, and
then click Printers for Windows 2000 or Printers and Faxes for Windows XP. Right-click the
product name, and then click Properties.
The following HP printer driver tab is included in the printer Properties tab set:
■

Configure tab features
NOTE The printer Properties tab set also includes Windows-specific tabs. For information
about those tabs, see the documentation that came with your computer.

Configure tab Features
The Configure tab contains controls for

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Windows driver features

Figure 3-15 Configure tab
The Configure tab contains the following controls:
■

Quick Sets group box

■

Jam Recovery buttons

■

Status Messages buttons

■

Cleaning Page

■

Print Density control

■

Courier Font Type buttons

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Jam Recovery
Select On to reprint a page if a paper jam occurs. Select Off to not reprint a page if a paper jam
occurs. Off is the default setting.
NOTE Jobs print faster when Off is selected.
Status Messages
Select On to allow error messages to display on the computer screen during error conditions. Select
Off to not allow error messages to display on the computer screen during error conditions. On is the
default setting.
NOTE The paper-out message still appears when Off is selected
Cleaning Page
Click Start to launch the cleaning page process. This process cleans the product paper path and
takes approximately two minutes to complete.
Print Density

Windows driver features

Use this control to specify how much toner is put on the page. 3 is the default setting.
Courier Font Type
Select Regular to print any text by using TrueType Courier or Courier New with normal weight.
Select Dark to print any text by using TrueType Courier or Courier New with a dark weight but
without changing the font attributes in a program. Regular is the default setting.
Properties tab features - Windows 98 SE and Windows Me
In Windows 98 SE and Windows Me, clickStart, selectSettings, click Printers, right-click the product
name, click Properties, and then click Printing Preferences to gain access to all of the print-driver
tabs.
The following figure shows the Properties tabs in Windows 98 SE.

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Windows driver features

Figure 3-16 Properties tabs - Windows 98 SE

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Windows software installation

NOTE This chapter covers information about the HP LaserJet 1020 printing-system software
for Windows.
This chapter provides information about the following topics:
Installation overview

●

Installation options

●

Installation dialog-box options for Windows

●

Uninstall

Windows software
installation

●

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Installation overview
The software for the HP LaserJet 1020 is shipped on one CD. On Windows systems, the Setup
program installs the HP LaserJet 1020 printing-system software from the CD onto the hard disk and
updates the Windows files.
On all of the supported platforms, a series of query dialog boxes guides you through the installation
process. You are asked to provide information about your computer environment. The Installer
guides you through the installation, whether you are configuring a directly-connected or a networked
product.

Windows software
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62

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Installation options
The HP LaserJet 1020 printing-system software can be used in the following configurations:
■

You install the HP LaserJet 1020 printing-system software on a computer that is directly
connected to the product through a USB port. On Windows systems, you can share your
HP LaserJet 1020 printer with other users on your network.

■

The HP LaserJet 1020 printer is directly connected to a computer and you install only the printer
driver.

HP recommends that you install the software before connecting the product to the computer
(software-first installation). However, if the product is already connected to the computer, you can
install the software by using the Plug-n-Play method or by using the Add Printer Wizard. For more
information, see Plug-n-Play and Add Printer Wizard.

Windows installation for direct connections
Use the following instructions to install the product software on a computer that is running Windows
98 SE, Windows Me, Windows 2000, or Windows XP (32-bit only).
NOTE Set up and turn on the product before installing the printing-system software. Do not
connect the product to the computer until the software installation program prompts you to do
so.
NOTE You must have administrator privileges to install the printing-system software on
Windows 2000 or Windows XP.
1

Close all of the programs that are open on the computer.

Insert the HP LaserJet 1020 printing-system software CD into the CD-ROM drive.

Click Next and follow the onscreen prompts.

When the installation is nearly complete, the Finish dialog box appears and you can print a test
page. Click the Print Test Page check box, and then click Finish to finish the installation and
print a test page.

If you are prompted to restart your computer, click Yes.

Windows software
installation

NOTE If your CD does not start automatically, click Start, click Run, and then browse to
and double-click the SETUP.EXE file in the root directory of the CD.

Setting up Windows sharing (peer-to-peer networking)
NOTE This section describes procedures for sharing a product using Microsoft Windows
Sharing (peer-to-peer networking). Peer-to-peer networking is a feature of Microsoft operating
systems, not of HP print drivers. If these procedures are not successful, or for more
information about peer-to-peer networking procedures, contact Microsoft at the following Web
site: www.microsoft.com
This section contains instructions for using Windows sharing to make the product available to
network users when the product is directly connected to a host computer.

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NOTE Using Windows sharing, the person using the computer directly connected to the
product can allow other users on the network to print to the product.
When the product is shared, install the printer drivers on all of the computers that you want to
print to the product.
When you have set up the host computer to share your product, you must also configure the client
computers. Perform the following steps at the computers of all other network users who want to print
to the product.
Setting up the host computer running Windows 98 SE, Windows Me, or Windows 2000
At the computer that is directly connected to the product, perform the following steps:
1

Click Start, click Settings, and then click Printers.

In the printer list, right-click the icon for your HP LaserJet 1020 Series printer, and then click
Sharing.
NOTE If Sharing does not appear on the right-click menu, you must first enable printer
sharing for Windows 98 SE or Windows Me. Follow these steps:
1. Click Start, click Settings, and then click Control Panel.
2. Double-click the Network icon.
3. On the General tab, click File and Print Sharing.
4. Click the I want to be able to allow others to print to my printers check box, and
then click OK.
5. Click OK again, and then close the Control Panel. If you are prompted to restart your
computer, click Yes.

On the Sharing tab, click the Share As option button, and then type a name for the product in
the Share Name field. Click OK.

Windows software
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Setting up the host computer running Windows XP
At the computer that is directly connected to the product, perform the following steps:
1

Click Start, and then click Printers and Faxes.

In the printer list, right-click the icon for your HP LaserJet 1020 printer, and then click Sharing.

On the Sharing tab, click the Share this printer option button, and then type a name for the
product in the Share Name field. Click OK.

Click the Ports tab. Click to clear the Enable bidirectional support check box, and then click OK.

Setting up client computers running Windows 98 SE, Windows Me, or Windows 2000

Click Start, click Settings, and then click Printers.

Double-click the Add Printer icon to open the Add Printer wizard.

Click Next to start the wizard.

Chapter 4

Windows software installation

ENWW

Click the Local Printer option button, and then click Next.

Type in the path and share name of the HP LaserJet 1020 printer to which you want to connect.
- OR Click Browse and navigate to find the HP LaserJet 1020 printer to which you want to connect.
Click Next.

Click the Yes or No option button when asked if you want to use this product as your default
printer for Windows-based programs, and then click Next.

Click Finish to complete the installation and close the Add Printer wizard.
NOTE You might need the product software CD to complete the printer driver
installations.

Setting up client computers running Windows XP
1

Click Start, and then click Printers and Faxes.

On the left-hand column, under Printer Tasks, click Add a printer to open the Add Printer
wizard.

Click Next to start the wizard.

Click the A network printer or a printer attached to another computer option button, and then
click Next.

Type in the path and share name of the HP LaserJet 1020 printer to which you want to connect.
- OR Click Browse and navigate to find the HP LaserJet 1020 printer to which you want to connect.

Click the Yes or No option button when asked if you want to use this product as your default
printer for Windows-based programs, and then click Next.

Click Finish to complete the installation and close the Add Printer wizard.

Windows software
installation

Click Next.

Installing the printer driver only
NOTE If the product is directly connected to another user's computer, the product must be
shared from that computer by using Windows sharing.
Use the following instructions to install the printer driver only.

Printer-driver installation for Windows 98 SE

ENWW

From the Start menu, click Settings, and then click Printers.

Double-click Add Printer, and then click Next.

When asked if the product is a local or network printer, click Local Printer , and then click Next.

Installation options

Click Have Disk from the wizard screen that appears.

Insert the CD into the CD-ROM drive. Navigate to the X:\\DRIVERS folder (where X
is the letter of your CD-ROM drive and is your chosen installation language).

Double-click the .INF file that you find in that folder.

Complete the installation. When prompted, print a test page to ensure that the printer driver is
installed properly.

Printer-driver installation for Windows 2000 or XP
1

From the Start menu, click Settings, and then click Printers.
NOTE For Windows XP, click Start, and then click Printers and Faxes.

Double-click Add Printer, and then click Next.

When asked if the product is a local or network printer, click Local Printer, and then click Next.

You might need to first select the printer from the list of printers or type an IP address. If the
printer driver is not available, the Add Printer Wizard dialog box appears. Click Have Disk from
the wizard screen.

Insert the CD into the CD-ROM drive. Navigate to the X:\\DRIVERS folder (where X
is the letter of your CD-ROM drive and is your chosen installation language).

Double-click the .INF file that you find in that folder.

Complete the installation. When prompted, print a test page to ensure that the printer driver is
installed properly.

Plug-n-Play

Windows software
installation

If the product is already connected to a computer when you begin installing the software, Windows
automatically detects the product and uses Plug-n-Play to install the product. During this process,
Plug-n-Play calls the Add Printer Wizard to automatically install the printer driver and the USB port.
At the end of the Add Printer Wizard, you are given the option to install the additional support files.

Add Printer Wizard
NOTE This procedure is not recommended if you are using Windows 98 SE or ME because
the Add Printer Wizard does not install the USB port for these operating systems.
If the product is already connected to a computer when you begin installing the software, Windows
automatically detects the product and uses Plug-n-Play to install the printer driver. If you prefer, you
can cancel Plug-n-Play and run the Add Printer Wizard manually to install the printer driver. At the
end of the Add Printer Wizard, you are given the option to install the additional support files.
If you are using Windows 98 SE or ME, you must also unplug the USB cable from the product and
then plug it in again so that Windows can use Plug-n-Play to install the USB port.

Chapter 4

Windows software installation

ENWW

Installation dialog-box options for Windows
HP recommends that you install the software before connecting the product to the computer.
However, it is possible to install the software if the product is already connected by using Plug-n-Play
and the Add Printer Wizard. The following sections show the dialog box options that appear during
the HP LaserJet 1020 printing-system software installation on Windows operating systems.

Installing the software before the printer is connected to the
computer
NOTE HP recommends that you install the software before connecting the
HP LaserJet 1020 to the computer (software-first installation). These instructions are for a
software-first installation.

Windows software
installation

These instructions are intended to be used the first time that you install the HP LaserJet 1020
printing-system software.

Figure 4-1 Step 1 - CD Browser screen
This dialog box includes three command buttons that lead to three different paths:
Documentation. Click this link to launch your Web browser and go to the Hewlett-Packard
LaserJet 1020 Series Products Software Readme File .
Next takes you to the Software License Agreement screen (Step 2).
Cancel takes you to the Exit Setup dialog box (Step 9).

ENWW

Installation dialog-box options for Windows

Figure 4-2 Step 2 - HP Software License Agreement screen
Back returns you to the Welcome dialog box (Step 1).
Yes takes you to the Model dialog box (Step 3).
No takes you to the Exit Setup dialog box (Step 19).

Windows software
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68

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Figure 4-3 Step 3 - Model Selection screen
Clicking HP LaserJet 1020 and then clicking Next takes you to the Start Copying Files dialog box
(Step 4).
Back returns you to the Software License Agreement screen (Step 2).

Windows software
installation

Cancel takes you to the Exit Setup dialog box (Step 9).

ENWW

Installation dialog-box options for Windows

Figure 4-4 Step 4 - Start Copying Files screen
Next starts the installation process and takes you to the Installation Status dialog box (Step 5).
Back returns you to the Model Selection screen (Step 3).
Cancel takes you to the Exit Setup dialog (Step 9).

Windows software
installation

Figure 4-5 Step 5 - Installation Status screen

NOTE During the installation process, the status bar refreshes several times.

Chapter 4

Windows software installation

ENWW

Figure 4-6 Step 6 - USB Cable Connect screen

Windows software
installation

Back returns you to the Start Copying Files dialog box (Step 4).

Figure 4-7 Step 7 - Finish screen

ENWW

Installation dialog-box options for Windows

The Register LaserJet 1020 series Online and Print Test Page check boxes are selected by
default.
Clicking Finish with the Register LaserJet 1020 series Online check box selected closes the Install
wizard, opens your Web browser, and then takes you to the HP Web Registration Web site.
Clicking Finish with the Print Test Page check box selected closes the Install wizard and prints a
test page.
Clearing both check boxes and clicking Finish closes the Install wizard.

Windows software
installation

Figure 4-8 Step 8 - Registration screen

Figure 4-9 Step 9 - Exit Setup screen

Chapter 4

Windows software installation

ENWW

Yes cancels the print-driver installation.
No returns you to the last open screen of the installer.

Installing the software when the printer is already connected to a
computer
If the product is already connected to a computer when you begin installing the software, Windows
automatically detects the product and uses Plug-n-Play to install the printer driver. During this
process, Plug-n-Play calls the Add Printer Wizard to automatically install the printer driver and the
USB port. When Plug-n-Play completes, you are given the option to install the additional support files.
If you prefer, you can cancel Plug-n-Play and run the Add Printer Wizard manually to install the
printer driver. This procedure is not recommended if you are using Windows 98 SE or Me because
the Add Printer Wizard does not install the USB port for these operating systems. If you are using
Windows 98 SE or Me, when the Add Printer Wizard completes you must unplug the USB cable from
the product and then plug it in again so that Windows can use Plug-n-Play to install the USB port.
At the end of the Add Printer Wizard, you are given the option to install the additional support files.

Windows software
installation

This section shows the dialog box options that appear during the Add Printer Wizard.

Figure 4-10 Step 1 - Add Printer Wizard Welcome Screen
Next takes you to the Local or Network Printer dialog box.
Cancel exits the Add Printer Wizard.

ENWW

Installation dialog-box options for Windows

Figure 4-11 Step 2 - Local or Network Printer screen
Select Local printer.
Select Automatically detect and install my Plug and Play printer to have Windows automatically
set up the product.
Back returns you to the Welcome screen (Step 1).
Next takes you to the Select the Printer Port screen (Step 3).
Cancel exits the Add Printer Wizard.

Windows software
installation
74

Chapter 4

Windows software installation

ENWW

Figure 4-12 Step 3 - Select the Printer Port screen
Select Use the following port to use an existing port on your computer.
Select Create a new port to add a new port.

Windows software
installation

Click Next to continue.

ENWW

Installation dialog-box options for Windows

Figure 4-13 Step 4 - Manufacturer and model screen
Click Have Disk... to install the software from the CD-ROM.

Windows software
installation

Figure 4-14 Step 5 - Install from Disk
Click Browse to begin searching for the driver file that is on the CD-ROM.

Chapter 4

Windows software installation

ENWW

Figure 4-15 Step 6 - Select the correct language

Windows software
installation

Click the folder for the correct language, and then click Open.

Figure 4-16 Step 7 - Select the .INF file
Click the HPLJ1020.INF file, and then click Open.

ENWW

Installation dialog-box options for Windows

Figure 4-17 Step 8 - Install from Disk, screen 2
Click OK to continue.

Windows software
installation

Figure 4-18 Step 9- Manufacturer and model screen 2
Select the correct HP LaserJet 1020 model.
Click Next to continue.

Chapter 4

Windows software installation

ENWW

Figure 4-19 Step 10 - Name Your Printer screen
Type a name for the product.

Windows software
installation

Click Next to continue.

ENWW

Installation dialog-box options for Windows

Figure 4-20 Step 11 - Printer Sharing screen
Select Do not share this printer if only one computer will use the product.
Select Share as: to enable Windows sharing (peer-to-peer networking)
Click Next to continue.

Windows software
installation
80

Chapter 4

Windows software installation

ENWW

Figure 4-21 Step 12 - Print Test Page screen
Select Yes to print a test page after the software is installed.
Select No if you do not want to print a test page.

Windows software
installation

Click Next to continue.

ENWW

Installation dialog-box options for Windows

Figure 4-22 Step 13 - Completing the Add Printer Wizard screen
Click Finish to complete the Add Printer Wizard.

Windows software
installation
82

Chapter 4

Windows software installation

ENWW

Uninstall
This section provides information about the following topics:
●

Uninstall instructions for Windows

Uninstall instructions for Windows
Choose one of the following two methods to uninstall the HP LaserJet 1020 printing-system software:
■

Uninstalling using the HP program group (recommended)

■

Uninstalling using the Windows Add/Remove Program feature

Uninstalling using the HP program group (recommended)
NOTE To uninstall the software from Windows 2000 or XP, you must log on with
administrator privileges.
Close all of the programs that are open on the computer.

Click Start, click Programs, select HP, select HP LaserJet 1020 series, and then click
Uninstall LaserJet 1020 series.

The Welcome to the LaserJet 1020 series uninstall Wizard dialog box appears.

Windows software
installation

Figure 4-23 Welcome to the LaserJet 1020 series uninstall Wizard dialog box
Click Next to continue.

ENWW

Uninstall

The LaserJet 1020 series printer driver uninstall information. dialog box appears.

Figure 4-24 Remove the Program dialog box
Click Next to begin the uninstall process.
5

The Uninstalling the HP LaserJet 1020 series dialog box appears.

Windows software
installation

Figure 4-25 Uninstalling the HP LaserJet 1020 series dialog box
The progress bar reflects the status of the uninstall process.

Chapter 4

Windows software installation

ENWW

The Restart dialog box appears.

Figure 4-26 Restart dialog box
Click Yes, I want to restart my computer now. to restart your computer and finish the uninstall
process.

Uninstalling using Windows Add/Remove programs feature
Follow these steps to uninstall the HP LaserJet 1020 printing-system software by using the Windows
Add/Remove programs feature.

Windows software
installation

NOTE Using this uninstall method, you do not need the HP LaserJet 1020 printing-system
software CD.
NOTE To uninstall the software from Windows 2000 or XP, you must log on with
administrator privileges.
1

ENWW

Close all of the programs that are open on the computer.

Uninstall

For Windows 98 SE, Windows Me, or Windows 2000, click Start, click Settings, click Control
Panel, and then double-click Add/Remove programs
For Windows XP, click Start, click Control Panel, and then double-click Add/Remove programs.

Figure 4-27 Windows Control Panel

Windows software
installation
86

Chapter 4

Windows software installation

ENWW

Click Change or Remove Programs, click LaserJet 1020 series, and then click Change/
Remove.

Windows software
installation

Figure 4-28 Windows Change or Remove programs

ENWW

Uninstall

The Remove the Program dialog box appears.

Figure 4-29 Remove the Program dialog box
Click Next to begin the uninstall process.
5

The Uninstalling the HP LaserJet 1020 series dialog box appears.

Windows software
installation

Figure 4-30 Uninstalling the HP LaserJet 1020 series dialog box
The progress bar reflects the status of the uninstall process.

Chapter 4

Windows software installation

ENWW

The Restart dialog box appears.

Figure 4-31 Restart dialog box
Click Yes, I want to restart my computer now. to restart your computer and finish the uninstall
process.
This uninstall method does not automatically remove the HP Software Update utility. To remove the
HP Software Update utility, click No, I will restart my computer later. here and then follow the
instructions in the Removing the HP Software Update utility section.

Follow these instructions to remove the HP Software Update utility from your computer.
1

For Windows 98 SE, Windows Me, or Windows 2000, click Start, click Settings, click Control
Panel, and then double-click Add/Remove programs.
For Windows XP, click Start, click Control Panel, and then double-click Add/Remove programs.

ENWW

Click Change or Remove programs, click HP Software Update, and then click Remove.

The Remove the Program dialog box appears. Click Remove to begin the uninstall process.

The Uninstalling the HP LaserJet 1020 series dialog box appears. The progress bar reflects
the status of the uninstall process.

When the uninstall process is completed, the Finish dialog box appears. Click Finish to continue.

The Restart dialog box appears. Click Yes to restart your computer and finish the uninstall
process.

Uninstall

Windows software
installation

Removing the HP Software Update utility

Windows software
installation
90

Chapter 4

Windows software installation

ENWW

Index

Symbols/Numerics
% of Normal Size option 43
A
About button 56
Add Printer Wizard 66, 73
administrator Quick Sets 31
applications, driver settings 28
B
back cover, paper for 38
Basics tab 53
bidirectional communication
device conflicts, troubleshooting
24
Windows operating systems
supported 15
binding options 49
black, printing text as 53
Booklet Layout settings 50
both sides, printing on 49
C
cartridges, page capacities 3
CD
directory structure, Windows 4
languages 4
ordering 6
CD Browser screen 67
components, software
Windows 14
Configure tab 56
conflicts, device 24
connection types 23
constraint messages 29
context-sensitive Help 29
Copies, number of 54
covers, different paper for 38
custom paper sizes 33

ENWW

D
device conflicts 24
dialog boxes, Windows installation
CD Browser 67
Exit Setup 72
Finish 71
HP Software License
Agreement 68
Installation Status 70
Model Selection 69
Registration 72
Start Copying Files 70
USB Cable Connect 71
direct connections 23
directory structure, CD
Windows 4
Document Options 48
document preview image 41
documentation
localized versions 8
operating systems supported
15
dots per inch (dpi)
settings 52
specifications 3
double-sided printing 49
dpi (dots per inch)
settings 52
specifications 3
drivers
Help system, Windows 28
installing Windows 65
localized versions 15
operating systems supported
14
settings, accessing 28
version number 56
duplexing (manually) 49

E
EconoMode 52
Effects tab 41
Exit Setup screen 72
F
FastRes settings 52
features
model comparison 3
Windows printing-system
software 14
files, included on installation CD
Windows 4
Finish screen 71
Finishing tab 47
first page out 3
first page, paper for 38
Fit to Page options 42
Flip Pages Up 49
fulfillment centers 6
H
Help
localized versions 15
operating systems supported
15
Windows driver 28
host-based driver
Help system, Windows 28
installing Windows 65
localized versions 15
operating systems supported
14
settings, accessing 28
version number 56
HP Print Screen utility 19
HP Software License Agreement
screen 68
HP Software Update Utility 17
HP Software Update utility 89

Index

I
in-box file layout
Windows 4
inches, settings 36
installation
dialog boxes, Windows 67
driver-only 65
Windows software 62, 63
installation notes 15
Installation Status screen 70
installers
localized versions 15
Windows, included 14
Windows, new features 14
L
landscape orientation
Flip Pages Up 49
settings 55
languages, localized versions
CDs 4
documentation 8
HP Print Screen utility 21
key to abbreviations 15, 16
ordering software 6
software components 15
license agreement
Windows 68
localized versions
CDs 4
documentation 8
HP Print Screen utility 21
key to abbreviations 15, 16
ordering software 6
software components 15
M
manuals
localized versions 8
operating systems supported
15
measurement units 36
media
& of Normal Size option 43
custom sizes 33
Fit to Page options 42
Pages per Sheet 51
Paper Options 32
Paper/Quality tab 30
Print Document On settings 42

Index

Print on Both Sides (Manually)
49
Scale to Fit option 42
Size is settings 32
Source is 37
tray capacities 3
Type is settings 37
Use different paper options 38
memory
product, included 3
Windows system requirements
12
Microsoft Windows. See Windows
millimeters, settings 36
Model Selection screen 69
N
networks
features available 23
peer-to-peer, setting up 63
ports 3
number of copies 54
O
operating systems supported
Windows 12
ordering software 6
orientation
Flip Pages Up 49
settings 55
P
page orientation
Flip Pages Up 49
settings 55
pages per minute 3
Pages per Sheet settings 51
paper
& of Normal Size option 43
custom sizes 33
Fit to Page options 42
Pages per Sheet 51
Print Document On settings 42
Print on Both Sides (Manually)
49
Scale to Fit option 42
Size is settings 32
Source is 37
tray capacities 3
Type is settings 37
Use different paper options 38

paper handling features 3
Paper Options 32
Paper/Quality tab 30
parallel ports, not supported 3
part numbers
documentation 8
software CDs 6
peer-to-peer networking 63
Percent of Normal Size option 43
Plug-n-Play 66, 73
portrait orientation
Flip Pages Up 49
settings 55
ports
connecting 24
device conflicts 24
operating systems supported 3
specifications 3
preview image 41
Print All Text as Black 53
print cartridges, page capacities 3
Print Document On settings 42
Print on Both Sides (Manually) 49
Print Quality tab 52
Print Screen utility 19
printer drivers. See drivers
Printer Properties tabs 56
Printing Preferences tabs 30
programs, driver settings 28
ProRes settings 52
Q
quality 52
Quick Sets 31
R
RAM
included 3
Windows system requirements
12
Registration screen 72
removing software
HP Software Update utility 89
using Add/Remove programs
85
using HP program group 83
resizing settings 42
resolution
settings 52
specifications 3

ENWW

ROM, included 3
Rotate by 180 degrees 55
S
Scale to Fit option 42
screen capture utility 19
settings, driver
accessing 28
Quick Sets 31
sharing
setting up 63
Size is option 32
software license agreement
Windows 68
software, ordering 6
Source is settings 37
speed specifications 3
Start Copying Files screen 70
system requirements
Windows 12
T
text, printing as black 53
trays
capacities 3
custom paper sizes 36
Source is settings 37
troubleshooting
constraint messages 29
device conflicts 24
two-sided printing 49
Type is settings 37
U
uninstalling
HP Software Update utility 89
Windows software using Add/
Remove programs 85
Windows software using HP
program group 83
units of measurement 36
Update utility 17, 89
USB Cable Connect screen 71
USB port
Add Printer Wizard 66, 73
device conflicts 24
devices vs. hubs 24
operating systems supported 3
specifications 3
Use different paper options 38
user guides

ENWW

localized versions 8
operating systems supported
15
V
version number, driver

W
watermarks 44
Web sites
ordering software 6
What's this Help 29
Windows
Add Printer Wizard 66, 73
component availability 14
connection types 23
device conflicts 24
dialog boxes, installation 67
directory structure on
installation CD 4
driver-only installation 65
installation options 62
installers 14
installing software 63
new features for 14
operating systems supported
12
Plug-n-Play 66, 73
sharing, setting up 63
system requirements 12
uninstalling product software
using Add/Remove programs
85
uninstalling product software
using HP program group 83
uninstalling software using HP
Software Update utility 89

Index

ENWW

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