HP Maintenance And Service Guide Pavilion Ze2200 Notebook PC Compaq Presario M2200 C00400869

HP Pavilion ze2200 Series Notebook PC and Compaq Presario M2200 Series Notebook PC - Maintenance and Service Guide c00444955

User Manual: HP HP Pavilion ze2200 Notebook PC and Compaq Presario M2200 Notebook PC - Maintenance and Service Guide

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Maintenance and Service
Guide
HP Pavilion ze2200 Notebook PC
Compaq Presario M2200 Notebook PC

✎

The information and procedures included in this Maintenance
and Service Guide apply to all Compaq Presario M2200
Notebook PC models and to the following HP Pavilion ze2200
Notebook PC models:

■
■
■
■
■

ze2201AP
ze2201XX
ze2202AP
ze2203AP
ze2204AP

■
■
■
■
■

ze2205AP
ze2206AP
ze2207AP
ze2208AP
ze2209AP

■
■
■
■
■

ze2209XX
ze2210AP
ze2211AP
ze2250EA
ze2281EA

To verify the applicability of spare parts kits to HP Pavilion ze2200
Notebook PC models, visit the HP Parts Surfer Web site at
http://partsurfer.hp.com/cgi-bin/spi/main.

Document Part Number: 383111-001
June 2005

This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.

© Copyright 2005 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Intel, Pentium, Celeron, and Centrino are trademarks or
registered trademarks of Intel Corporation or its subsidiaries in the United
States and other countries. Bluetooth is a trademark owned by its proprietor
and used by Hewlett-Packard Company under license.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide
HP Pavilion ze2200 Notebook PC
Compaq Presario M2200 Notebook PC
Second Edition June 2005
First Edition February 2005
Document Part Number: 383111-001

Contents
1 Product Description
1.1
1.2
1.3
1.4
1.5

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–4
Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6
Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–32

2 Troubleshooting
2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessing Computer Setup . . . . . . . . . . . . . . . . . . . .
Computer Setup Defaults . . . . . . . . . . . . . . . . . . . . .
Selecting from the Main Menu . . . . . . . . . . . . . . . . .
Selecting from the Security Menu . . . . . . . . . . . . . .
Selecting from the Advanced Menu . . . . . . . . . . . . .
Selecting from the Tools Menu. . . . . . . . . . . . . . . . .
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . .

2–1
2–2
2–3
2–4
2–4
2–5
2–5
2–7

3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2
3.3 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–14

Maintenance and Service Guide

iii

Contents

3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–16
3.5 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–18
3.6 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–19

4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . .
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . .
4.3 Preventing Damage to Removable Drives . . . . . . . .
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . .
4.5 Packaging and Transporting Precautions . . . . . . . . .
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . .
4.7 Grounding Equipment and Methods . . . . . . . . . . . . .

4–1
4–2
4–2
4–2
4–3
4–4
4–5
4–6
4–6

5 Removal and Replacement Procedures
5.1
5.2
5.3
5.4
5.5
5.6
5.7
5.8
5.9

iv

Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
Preparing the Notebook for Disassembly . . . . . . . . . 5–5
Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6
Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13
Mini PCI Communications Card. . . . . . . . . . . . . . . 5–16
Keyboard Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19

Maintenance and Service Guide

Contents

5.10
5.11
5.12
5.13
5.14
5.15
5.16
5.17
5.18
5.19
5.20
5.21
5.22
5.23

LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . .
Base Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . .
RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Speaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . .
Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Battery Connector Board. . . . . . . . . . . . . . . . . . . .
Power Connector Board . . . . . . . . . . . . . . . . . . . .
USB/S-Video Controller Board . . . . . . . . . . . . . .
Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . .
System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5–22
5–24
5–28
5–33
5–39
5–41
5–43
5–45
5–47
5–49
5–52
5–54
5–56
5–58

6 Specifications

Maintenance and Service Guide

v

Contents

A Connector Pin Assignments
B Power Cord Set Requirements
3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1
General Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2
Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–3

C Screw Listing
Index

vi

Maintenance and Service Guide

1
Product Description
The HP Pavilion ze2200 Notebook PC 1 and the
Compaq Presario M2200 Notebook PC 2 offer advanced
modularity, Intel® Mobile Pentium® M and Celeron® M
processors, and extensive multimedia support.

HP Pavilion ze2200 and Compaq Presario M2200

Maintenance and Service Guide

1–1

Product Description

1.1 Features
references are made throughout this Maintenance and
✎ Numerous
Service Guide to “full-featured” and “defeatured” notebook
models. A model is considered to be full-featured if it has
3 Universal Serial Bus ports and the following components:
■ S-Video-out jack
■ Expansion port 2
■ 6-in-1 Digital Media Slot or 6-in-1 Memory Reader

A notebook model is considered to be defeatured if it has only
2 Universal Serial Bus ports and none of the components in the
preceding list.
■

The following processors are available, varying by
notebook model:
❏ Intel Pentium M 745 (1.8-GHz) with 400-MHz

front side bus (FSB)
❏ Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB
❏ Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB
❏ Intel Pentium M 715A (1.5-GHz) with 400-MHz FSB
❏ Intel Celeron M 360 (1.4-GHz) with 400-MHz FSB
❏ Intel Celeron M 350 (1.3-GHz) with 400-MHz FSB

models feature both Intel Pentium M and
✎ Full-featured
Celeron M processors. Defeatured models feature only
Celeron M processors.

1–2

Maintenance and Service Guide

Product Description

■

15.0-inch XGA (1024 × 768) TFT display with over
16.7 million colors

■

80-, 60-, or 40-GB high-capacity hard drive, varying by
notebook model

■

256-MB DDR2 synchronous DRAM (SDRAM) at 400 MHz,
expandable to 1.0 GB

■

Microsoft® Windows® XP Home Edition or Windows XP
Professional, varying by notebook model

■

Full-size Windows keyboard with embedded numeric keypad

■

TouchPad pointing device with dedicated vertical scroll
region

■

Integrated 10Base-T/100 Base-TX Ethernet local area
network (LAN) network interface card (NIC) with RJ-45 jack

■

Integrated high-speed 56K modem with RJ-11 jack

■

Integrated wireless support for Mini PCI IEEE 802.11b and
802.11b/g WLAN device

■

Support for one Type II PC Card slot, with support for both
32-bit (CardBus) and 16-bit PC Cards

■

External 65-watt AC adapter with 3-wire power cord

■

6-cell or 12-cell Li-Ion battery pack

■

Stereo speakers with volume up and down buttons

■

Support for the following optical drives:
❏ 8X DVD-ROM Drive
❏ 24X DVD/CD-RW Combo Drive
❏ 8X DVD±RW/R and CD-RW Combo Drive
❏ 24X CD-ROM Drive (Compaq Presario M2200

notebooks only)

Maintenance and Service Guide

1–3

Product Description

■

Connectors:
❏ External monitor port
❏ Universal Serial Bus (USB) v. 2.0 (up to 3 ports)
❏ RJ-11 (modem) jack
❏ RJ-45 (network) jack
❏ Audio-out (headphone) jack
❏ Audio-in (microphone) jack
❏ Power
❏ IEEE 1394 digital port
❏ S-Video-out jack (select models only)
❏ Expansion port 2 (select models only)
❏ 6-in-1 Digital Media Slot (select models only)
❏ 6-in-1 Memory Reader (select models only)

1.2 Resetting the Notebook
If the notebook you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the notebook for disassembly (refer to Section 5.3,
“Preparing the Notebook for Disassembly,” for more
information).
2. Remove the real-time clock (RTC) battery (refer to
Section 5.14, “RTC Battery,” for more information).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the notebook.
5. Connect AC power to the notebook. Do not reinsert any
battery packs at this time.
6. Turn on the notebook.
All passwords and all CMOS settings have been cleared.

1–4

Maintenance and Service Guide

Product Description

1.3 Power Management
The notebook comes with power management features that
extend battery operating time and conserve power. The
notebook supports the following power management features:
■

Standby

■

Hibernation

■

Setting customization by the user

■

Hotkeys for setting the level of performance

■

Battery calibration

■

Lid switch standby/resume

■

Power/standby button

■

Advanced Configuration and Power Management (ACPM)
compliance

Maintenance and Service Guide

1–5

Product Description

1.4 External Components
The external components on the front of the HP Pavilion ze2200
notebook are shown below and described in Table 1-1.

Front Components, HP Pavilion ze2200

1–6

Maintenance and Service Guide

Product Description

Table 1-1
Front Components
HP Pavilion ze2200
Item

Component

Function

1

Speakers (2)

Produce stereo sound.

2

Wireless light (select
models only)

On: One or more optional internal wireless
devices, such as a WLAN and/or a
Bluetooth® device (select models only), are
turned on.

3

Power/standby light

■ On: Notebook is turned on.
■ Blinking: Notebook is in standby.
■ Off: Notebook is off.

4

IDE (Integrated Drive
Electronics) drive light

On or blinking: The internal hard drive or an
optical drive is being accessed.

5

Battery light

■ On: The battery pack is charging.
■ Blinking: The battery pack has reached
a low-battery condition.
■ Off: The battery pack is fully charged or
not inserted.

6

Display release button

Opens the notebook.

7

Audio-in
(microphone) jack

Connects an optional monaural
(single sound channel) microphone.

8

Audio-out
(headphone) jack

Connects optional headphones or powered
stereo speakers. Also connects the audio
function of an audio/video device such as
a television or VCR.

Maintenance and Service Guide

1–7

Product Description

The external components on the front of the Compaq Presario
M2200 notebook are shown below and described in Table 1-2.

Front Components, Compaq Presario M2200

1–8

Maintenance and Service Guide

Product Description

Table 1-2
Front Components
Compaq Presario M2200
Item

Component

Function

1

Speakers (2)

Produce stereo sound.

2

Wireless light (select
models only)

On: One or more optional internal wireless
devices, such as a WLAN and/or a
Bluetooth device (select models only), are
turned on.

3

Power/standby light

■ On: Notebook is turned on.
■ Blinking: Notebook is in standby.
■ Off: Notebook is off.

4

IDE (Integrated Drive
Electronics) drive light

On or blinking: The internal hard drive or an
optical drive is being accessed.

5

Battery light

■ On: The battery pack is charging.
■ Blinking: The battery pack has reached
a low-battery condition.
■ Off: The battery pack is fully charged or
not inserted.

6

Display release button

Opens the notebook.

7

Audio-in
(microphone) jack

Connects an optional monaural
(single sound channel) microphone.

8

Audio-out
(headphone) jack

Connects optional headphones or powered
stereo speakers. Also connects the audio
function of an audio/video device such as
a television or VCR.

Maintenance and Service Guide

1–9

Product Description

The external components on the right side of the HP Pavilion
ze2200 notebook are shown below and described in Table 1-3.

Right-Side Components, HP Pavilion ze2200

1–10

Maintenance and Service Guide

Product Description

Table 1-3
Right-Side Components
HP Pavilion ze2200
Item

Component

Function

1

USB ports (1 or 2
depending on the
notebook model)

Connect an optional USB device.

2

6-in-1 Digital Media
Slot (select models
only)

Supports an optional digital memory card.

3

1394 port
(select models only)

Connects an optional 1394a device such
as a scanner, digital camera, or digital
camcorder.

4

6-in-1 Digital Media
Slot light
(select models only)

On: A digital memory card is being
accessed.

5

Optical drive

Supports an optical disc.

6

S-Video-out jack
(select models only)

Connects an optional S-Video device, such
as a television, VCR, camcorder, projector,
or video capture card.

7

Security cable slot

Attaches an optional security cable to the
notebook.

Ä

Security solutions are designed to act as deterrents. These
deterrents may not prevent a product from being mishandled or
stolen.

Maintenance and Service Guide

1–11

Product Description

The external components on the right side of the Compaq
Presario M2200 notebook are shown below and described in
Table 1-4.

Right-Side Components, Compaq Presario M2200

1–12

Maintenance and Service Guide

Product Description

Table 1-4
Right-Side Components
Compaq Presario M2200
Item

Component

Function

1

USB ports (1 or 2
depending on the
notebook model)

Connect optional USB devices.

2

6-in-1 Memory Reader
(select models only)

Supports an optional digital memory card.

3

1394 port (select
models only)

Connects an optional 1394a device such
as a scanner, digital camera, or digital
camcorder.

4

6-in-1 Memory Reader
light (select models
only)

On: A digital memory card is being
accessed.

5

Optical drive

Supports an optical disc.

6

S-Video-out jack
(select models only)

Connects an optional S-Video device, such
as a television, VCR, camcorder, projector,
or video capture card.

7

Security cable slot

Attaches an optional security cable to the
notebook.

Ä

Security solutions are designed to act as deterrents. These
deterrents may not prevent a product from being mishandled or
stolen.

Maintenance and Service Guide

1–13

Product Description

The external components on the left side of the HP Pavilion
ze2200 notebook are shown below and described in Table 1-5.

Left-Side Components, HP Pavilion ze2200

1–14

Maintenance and Service Guide

Product Description

Table 1-5
Left-Side Components
HP Pavilion ze2200
Item

Component

Function

1

Power connector

Connects an AC adapter cable.

2

Monitor port

Connects an optional VGA monitor or
projector.

3

Expansion port 2*
(select models only)

Connects the notebook to an optional
docking device.

4

RJ-45 jack

Connects an optional network cable.

5

RJ-11 jack

Connects the modem cable.

6

USB port

Connects an optional USB device.

7

PC Card slot

Supports an optional Type I or Type II 32-bit
(CardBus) or 16-bit PC Card.

8

PC Card eject button

Ejects an optional PC Card from the
PC Card slot.

*The notebook has only one expansion port. The term expansion port 2
describes the type of expansion port.

Maintenance and Service Guide

1–15

Product Description

The external components on the left side of the Compaq Presario
M2200 notebook are shown below and described in Table 1-6.

Left-Side Components, Compaq Presario M2200

1–16

Maintenance and Service Guide

Product Description

Table 1-6
Left-Side Components
Compaq Presario M2200
Item

Component

Function

1

Power connector

Connects an AC adapter cable.

2

Monitor port

Connects an optional VGA monitor or
projector.

3

Expansion port 2*
(select models only)

Connects the notebook to an optional
docking device.

4

RJ-45 (network) jack

Connects an optional network cable.

5

RJ-11 (modem) jack

Connects the modem cable.

6

USB port

Connects an optional USB device.

7

PC Card slot

Supports an optional Type I or Type II 32-bit
(CardBus) or 16-bit PC Card.

8

PC Card eject button

Ejects an optional PC Card from the
PC Card slot.

*The notebook has only one expansion port. The term expansion port 2
describes the type of expansion port.

Maintenance and Service Guide

1–17

Product Description

The external components on the rear panel of the HP Pavilion
ze2200 notebook are shown below and described in Table 1-7.

Rear Panel Components, HP Pavilion ze2200

Table 1-7
Rear Panel Components
HP Pavilion ze2200
Item

Component

Function

1

Battery bay

Holds a battery pack.

2

Exhaust vent

Provides airflow to cool internal
components.

Ä

1–18

To prevent overheating, do not obstruct vents. Do not allow a
hard surface, such as a printer, or a soft surface, such as
pillows, thick rugs, or clothing, to block airflow.

Maintenance and Service Guide

Product Description

The external components on the rear panel of the Compaq
Presario M2200 notebook are shown below and described
in Table 1-8.

Rear Panel Components, Compaq Presario M2200

Table 1-8
Rear Panel Components
Compaq Presario M2200
Item

Component

Function

1

Battery bay

Holds a battery pack.

2

Exhaust vent

Provides airflow to cool internal
components.

Ä

To prevent overheating, do not obstruct vents. Do not allow a
hard surface, such as a printer, or a soft surface, such as
pillows, thick rugs, or clothing, to block airflow.

Maintenance and Service Guide

1–19

Product Description

The notebook keyboard components on the HP Pavilion ze2200
notebook are shown below and described in Table 1-9.

Keyboard Components, HP Pavilion ze2200

1–20

Maintenance and Service Guide

Product Description

Table 1-9
Keyboard Components
HP Pavilion ze2200
Item

Component

Function

1

Function keys (12)

Perform system and application tasks.
When combined with the fn key, several
keys perform additional tasks as hotkeys.

2

caps lock key

Enables caps lock and turns on the caps
lock light.

3

fn key

Combines with other keys to perform
system tasks. For example, pressing
fn+f7 decreases screen brightness.

4

Windows logo key

Displays the Windows Start menu.

5

Windows
applications key

Displays a shortcut menu for items
beneath the pointer.

6

Arrow keys

Moves the cursor around the screen.

7

Keypad keys (15)

Can be used like the keys on an external
numeric keypad.

8

num lock key

On: Enables numeric lock, turns on the
embedded numeric keypad, and turns on
the num lock light.

Maintenance and Service Guide

1–21

Product Description

The notebook keyboard components on the Compaq Presario
M2200 notebook are shown below and described in Table 1-10.

Keyboard Components, Compaq Presario M2200

1–22

Maintenance and Service Guide

Product Description

Table 1-10
Keyboard Components
Compaq Presario M2200
Item

Component

Function

1

Function keys (12)

Perform system and application tasks.
When combined with the Fn key, the
function keys perform additional tasks as
hotkeys.

2

caps lock key

Enables caps lock and turns on the caps
lock light.

3

Fn key

Combines with other keys to perform
system tasks. For example, pressing
Fn+F7 decreases screen brightness.

4

Windows logo key

Displays the Windows Start menu.

5

Windows
applications key

Displays a shortcut menu for items
beneath the pointer.

6

Arrow keys

Move the cursor around the screen.

7

Keypad keys (15)

Can be used like the keys on an external
numeric keypad.

8

num lock key

Enables numeric lock, turns on the
embedded numeric keypad, and turns
on the num lock light.

Maintenance and Service Guide

1–23

Product Description

The notebook top components on the HP Pavilion ze2200
notebook are shown below and described in Table 1-11.

Top Components, HP Pavilion ze2200

Table 1-11
Top Components
HP Pavilion ze2200
Item

Component

Function

1

Left and right
TouchPad buttons

Function like the left and right buttons on an
external mouse.

2

TouchPad

Moves the pointer.

3

Caps lock light

On: Caps lock is on.

4

Display switch

If the notebook is closed while on, initiates
standby.

1–24

Maintenance and Service Guide

Product Description

Table 1-11
Top Components
HP Pavilion ze2200 (Continued)
Item

Component

Function

5

Power/standby button

When the notebook is
■ Off, press to turn on the notebook.
■ On, briefly press to initiate hibernation.
■ In standby, briefly press to resume
from standby.
■ In hibernation, briefly press to restore
from hibernation.
system has stopped responding
✎ IfandtheWindows
shutdown procedures
cannot be used, press and hold for at
least 4 seconds to turn off the
notebook.

6

Volume down button

Decreases system volume.

7

Volume mute button
Mute light

Mutes or restores volume.
On: Volume is muted.

8

Volume up button

Increases system volume.

9

Wireless button (select
models only)

Turns the wireless functionality on or off but
does not create a wireless connection.
establish a wireless connection,
✎ To
a wireless network must already be
set up.

10

Num lock light

On: Num lock or the embedded keypad
is on.

11

6-in-1 Digital Media
Slot light
(select models only)

On: A digital memory card is being
accessed.

12

TouchPad vertical
scrolling region

Scrolls upward or downward.

Maintenance and Service Guide

1–25

Product Description

The top components on the Compaq Presario M2200 notebook
are shown below and described in Table 1-12.

Top Components, Compaq Presario M2200

Table 1-12
Top Components
Compaq Presario M2200
Item

Component

Function

1

Left and right
TouchPad buttons

Function like the left and right buttons on an
external mouse.

2

TouchPad

Moves the pointer.

3

Caps lock light

On: Caps lock is on.

4

Display switch

If the notebook is closed while on, initiates
standby.

1–26

Maintenance and Service Guide

Product Description

Table 1-12
Top Components
Compaq Presario M2200 (Continued)
Item

Component

Function

5

Wireless light (select
models only)

On: One or more optional internal wireless
devices, such as a WLAN and/or a
Bluetooth device (select models only), are
turned on.

6

Power/standby button

When the notebook is
■ Off, press to turn on the notebook.
■ On, briefly press to initiate hibernation.
■ In standby, briefly press to resume
from standby.
■ In hibernation, briefly press to restore
from hibernation.
system has stopped responding
✎ IfandtheWindows
shutdown procedures
cannot be used, press and hold for at
least 4 seconds to turn off the
notebook.

7

Volume down button

Decreases system volume.

8

Volume up button

Increases system volume.

9

Volume mute button
Mute light

Mutes or restores volume.
On: Volume is muted.

10

Num lock light

On: Num lock or the embedded keypad
is on.

11

6-in-1 Memory Reader
light (select models
only)

On: A digital memory card is being
accessed.

12

TouchPad vertical and
horizontal scroll
regions

Scroll upward or downward and left or right.

Maintenance and Service Guide

1–27

Product Description

The external components on the bottom of the HP Pavilion
ze2200 notebook are shown below and described in Table 1-13.

Bottom Components, HP Pavilion ze2200

Table 1-13
Bottom Components
HP Pavilion ze2200
Item

Component

Function

1

Battery bay

Holds a battery pack.

2

Battery pack release latch

Releases a battery pack from the
battery bay.

3

Memory module
compartment

Contains two memory module slots that
support replaceable memory modules.
The number of preinstalled memory
modules varies by notebook model.

1–28

Maintenance and Service Guide

Product Description

Table 1-13
Bottom Components
HP Pavilion ze2200 (Continued)
Item

Component

Function

4

Exhaust vents (4)

Provide airflow to cool internal
components.

Ä

To prevent overheating, do not obstruct vents. Do not allow a
hard surface, such as a printer, or a soft surface, such as
pillows, thick rugs or clothing, to block airflow.

5

Optical drive

Supports an optical disc.

6

Label area

Contains the notebook serial number
and other applicable regulatory labels.

7

Mini PCI compartment

Holds an optional wireless LAN device.

Ä

8

To prevent an unresponsive system and the display of a
warning message, install only a Mini PCI device authorized for
use in your notebook by the governmental agency that
regulates wireless devices in your country. If you install a device
and then receive a warning message, remove the device to
restore notebook functionality. Then contact Customer Care.

Hard drive bay

Maintenance and Service Guide

Holds the internal hard drive.

1–29

Product Description

The external components on the bottom of the Compaq Presario
M2200 notebook are shown below and described in Table 1-14.

Bottom Components, Compaq Presario M2200

Table 1-14
Bottom Components
Compaq Presario M2200
Item

Component

Function

1

Battery bay

Holds a battery pack.

2

Battery pack release latch

Releases a battery pack from the
battery bay.

3

Memory module
compartment

Contains two memory module slots that
support replaceable memory modules.
The number of preinstalled memory
modules varies by notebook model.

1–30

Maintenance and Service Guide

Product Description

Table 1-14
Bottom Components
Compaq Presario M2200 (Continued)
Item

Component

Function

4

Exhaust vents (4)

Provide airflow to cool internal
components.

Ä

To prevent overheating, do not obstruct vents. Do not allow a
hard surface, such as a printer, or a soft surface, such as
pillows, thick rugs, or clothing, to block airflow.

5

Optical drive

Supports an optical disc.

6

Label area

Contains the notebook serial number
and other applicable regulatory labels.

7

Mini PCI compartment

Holds an optional wireless LAN device.

Ä

8

To prevent an unresponsive system and the display of a
warning message, install only a Mini PCI device authorized for
use in your notebook by the governmental agency that
regulates wireless devices in your country. If you install a device
and then receive a warning message, remove the device to
restore notebook functionality. Then contact Customer Care.

Hard drive bay

Maintenance and Service Guide

Holds the internal hard drive.

1–31

Product Description

1.5 Design Overview
This section presents a design overview of key parts and features
of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,”
to identify replacement parts, and Chapter 5, “Removal and
Replacement Procedures,” for disassembly steps.
The system board provides the following device connections:

Ä

■

Memory module

■

Mini PCI communications devices

■

Hard drive

■

Display

■

Keyboard and TouchPad

■

Audio

■

Intel Pentium M and Celeron M processors

■

Fan

■

PC Card

CAUTION: To properly ventilate the notebook, allow at least a 7.6-cm
(3-inch) clearance on the left and right sides of the notebook.

The notebook uses an electric fan for ventilation. The fan is
controlled by a temperature sensor and is designed to be turned
on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software applications.
Exhaust air is displaced through the ventilation grill located on
the left side of the notebook.

1–32

Maintenance and Service Guide

2
Troubleshooting

Å

WARNING: Only authorized technicians trained by HP should repair
this equipment. All troubleshooting and repair procedures are detailed
to allow only subassembly-/module-level repair. Because of the
complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modifications to any printed
wiring board. Improper repairs can create a safety hazard. Any
indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.

2.1 Computer Setup
Computer Setup is a preinstalled, ROM-based utility that can be
used even when the operating system is not working or will not
load. If the operating system is working, the notebook restarts the
operating system after you exit Computer Setup.
devices are not supported in Computer Setup; you
✎ Pointing
must use the keyboard to navigate and make selections.
The menu tables later in this chapter provide an overview of
Computer Setup options.

Maintenance and Service Guide

2–1

Troubleshooting

Accessing Computer Setup
The information and settings in Computer Setup are accessed
from the Main, Security, Advanced, Tools, and Exit menus.
1. Open Computer Setup by turning on or restarting the
notebook. Press f10 while the “Press  to enter Setup”
message is displayed in the lower-left corner of the screen.
❏

To change the language, use the arrow keys to select the
Advanced menu, select Language Support, and then
press f5 or f6 until the appropriate language is highlighted.
Press f10 to save your selection and exit the Advanced
menu.

❏

To view navigation information, press f1.

❏

To return to the Computer Setup menu, press esc.

2. Select the Main, Security, Advanced, Tools, and Exit
menus.
3. To exit Computer Setup, choose one of the following:
❏

To exit without saving any changes, use the arrow keys to
select Exit > Exit Discarding Changes, and then follow
the instructions on the screen.

❏

To exit and save all the settings you have entered, use the
arrow keys to select Exit > Exit Saving Changes, and
then follow the instructions on the screen.

Your preferences are set when you exit Computer Setup and take
effect when the notebook restarts.

2–2

Maintenance and Service Guide

Troubleshooting

Computer Setup Defaults
To return all settings in Computer Setup to the values that were
set at the factory:
1. Open Computer Setup by turning on or restarting the
notebook. Press f10 while the “Press  to enter Setup”
message is displayed in the lower-left corner of the screen.
❏

To change the language, use the arrow keys to select the
Advanced menu, select Language Support, and then
press f5 or f6 until the appropriate language is highlighted.
Press f10 to save your selection and exit the Advanced
menu.

❏

To view navigation information, press f1.

2. Use the arrow keys to select Exit > Load Setup Defaults.
3. Press f9.
4. Press enter to confirm the return to default configuration.
5. To confirm the restoration, press f10.
6. Select Exit > Exit Saving Changes, and then follow the
instructions on the screen.
When the computer restarts, the factory settings are restored, and
any identification information you have entered is saved.

Maintenance and Service Guide

2–3

Troubleshooting

Selecting from the Main Menu
Table 2-1
Main Menu
Select

To Do This

System Information

■ View identification information about the
notebook.
■ View specification information about the
processor, memory and cache size, keyboard
controller version, and system BIOS.

Selecting from the Security Menu
Table 2-2
Security Menu
Select

To Do This

Administrator password

Enter, change, or delete an HP Administrator
password.

Power-on password

Enter, change, or delete a power-on password.

DriveLock password

Enable/disable DriveLock; change a DriveLock
user or master password.
Settings are accessible only
✎ DriveLock
when you enter Computer Setup by turning
on (not restarting) the notebook.

Device security

2–4

Enable diskette drive or optical drive for inclusion
in MultiBoot.

Maintenance and Service Guide

Troubleshooting

Selecting from the Advanced Menu
Table 2-3
Advanced Menu
Select

To Do This

Video Graphic Mode

Select UMA, SidePort, or UMA+SidePort video
memory modes.

Dedicated Video Memory

View the size of the on-board video memory.

Total Video Memory

View the size of the total system video memory.

Language Support

Change the Computer Setup language.

Boot Order

Set the boot order.

Accessibility Options

Provides access to electronic and information
technology to a wide range of people with
disabilities.

Embedded WLAN device

Enable/disable a wireless local area network
device.

Embedded Bluetooth
device

Enable/disable a Bluetooth device.

Selecting from the Tools Menu
Table 2-4
Tools Menu
Select

To Do This

HDD Self-test

Run a quick or comprehensive self-test on any
hard drive in the system.

Maintenance and Service Guide

2–5

Troubleshooting

Table 2-5
Exit Menu
Select

To Do This

Exit Saving Changes

Save changes entered during the current session.
Then exit and restart the notebook. The changes
you save are in effect when the notebook restarts.

Exit Discarding Changes

Cancel changes entered during the current
session. Then exit and restart the notebook.

Load Setup Defaults

Replace configuration settings in Computer Setup
with factory default settings. (Identification
information is retained.)

2–6

Maintenance and Service Guide

Troubleshooting

2.2 Troubleshooting Flowcharts
Table 2-6
Troubleshooting Flowcharts Overview
Flowchart

Description

2.1

“Flowchart 2.1—Initial Troubleshooting”

2.2

“Flowchart 2.2—No Power, Part 1”

2.3

“Flowchart 2.3—No Power, Part 2”

2.4

“Flowchart 2.4—No Power, Part 3”

2.5

“Flowchart 2.5—No Power, Part 4”

2.6

“Flowchart 2.6—No Video, Part 1”

2.7

“Flowchart 2.7—No Video, Part 2”

2.8

“Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”

2.9

“Flowchart 2.9—No Operating System (OS) Loading”

2.10

“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”

2.11

“Flowchart 2.11—No OS Loading, Hard Drive, Part 2”

2.12

“Flowchart 2.12—No OS Loading, Hard Drive, Part 3”

2.13

“Flowchart 2.13—No OS Loading, Diskette Drive”

Maintenance and Service Guide

2–7

Troubleshooting

Table 2-6
Troubleshooting Flowcharts Overview (Continued)
Flowchart

Description

2.14

“Flowchart 2.14—No OS Loading, Optical Drive”

2.15

“Flowchart 2.15—No Audio, Part 1”

2.16

“Flowchart 2.16—No Audio, Part 2”

2.17

“Flowchart 2.17—Nonfunctioning Device”

2.18

“Flowchart 2.18—Nonfunctioning Keyboard”

2.19

“Flowchart 2.19—Nonfunctioning Pointing Device”

2.20

“Flowchart 2.20—No Network/Modem Connection”

2–8

Maintenance and Service Guide

Troubleshooting

Flowchart 2.1—Initial Troubleshooting
Begin
troubleshooting.

N
Go to
Is there
power?

“Flowchart
2.2—No Power,
Part 1.”

Y
N
Check
LED board,
speaker
connections.

Beeps,
LEDs, or error
messages?

N

Y

Go to

All drives
working?

N
Go to
Is there video?
(no boot)

Y

“Flowchart
2.6—No Video,
Part 1.”

N
Keyboard/
pointing
device
working?

Y
N
Go to
Is the OS
loading?

N
Go to
Is there
sound?

Y

“Flowchart
2.9—No Operating
System (OS)
Loading.”

Y

“Flowchart
2.15—No Audio,
Part 1.”

Y

Maintenance and Service Guide

“Flowchart
2.17—Nonfunctioning Device.”

Go to
“Flowchart
2.18—Nonfunctioning Keyboard”
or “Flowchart
2.19—Nonfunctioning Pointing
Device.”

N
Connecting
to network
or modem?

Y

Go to
“Flowchart
2.20—No
Network/Modem
Connection.”

End

2–9

Troubleshooting

Flowchart 2.2—No Power, Part 1
No power
(power LED
is off).

Remove from
docking device
(if applicable).

N

N

Power up
on battery
power?

Go to

Power up
on battery
power?

Reset
power.*

“Flowchart
2.3—No Power,
Part 2.”

Y

Y
N

N

Power up
on AC
power?

Power up
on AC power?

Reset
power.*

Y

Go to
“Flowchart
2.4—No Power,
Part 3.”

Y
Y
Power up in
docking
device?

Done

N
1. Reseat the power cables in the docking
device and at the AC outlet.
2. Ensure the AC power source is active.
3. Ensure that the power strip is working.

Y
Done

2–10

N
Power up
in docking
device?

*NOTES
1. On select models, there is a separate
reset button.
2. On select models, the notebook can be
reset using the standby switch and
either the lid switch or the main power
switch.

Go to
“Flowchart
2.8—Nonfunctioning
Docking Device (if
applicable).”

Maintenance and Service Guide

Troubleshooting

Flowchart 2.3—No Power, Part 2
Continued from
“Flowchart
2.2—No Power,
Part 1.”

Visually check for
debris in battery
socket and clean
if necessary.

Y
Power on?

Done

N
Check battery by
recharging it,
moving it to
another notebook,
or replacing it.

N
Replace
power supply
(if applicable).

Power on?

Y
N
Go to
Done

Power on?

“Flowchart
2.4—No Power,
Part 3.”

Y

Done

Maintenance and Service Guide

2–11

Troubleshooting

Flowchart 2.4—No Power, Part 3
Continued from
“Flowchart
2.3—No Power,
Part 2.”

Plug directly
into AC outlet.

Y
Power LED
on?

Done

N
Reseat AC adapter
in notebook and
at power source.

Y
Done

Power on?

N

External

N
Try different
outlet.

Power outlet
active?

Y

Internal or
external AC
adapter?

Replace external
AC adapter.

N

Internal
Go to
“Flowchart
2.5—No Power,
Part 4.”

Replace
power cord.

Power on?

Y
Y
Done
Power on?

Done

N

2–12

Maintenance and Service Guide

Troubleshooting

Flowchart 2.5—No Power, Part 4
Continued from
“Flowchart
2.4—No Power,
Part 3.”

Open
notebook.

Y
Loose or
damaged
parts?

N

Reseat loose
components and
boards and
replace damaged
items.

Close
notebook and
retest.

N
Power on?

Y

Done

Replace the following items (if applicable). Check
notebook operation after each replacement:
1. Internal DC-DC converter*
2. Internal AC adapter
3. Processor board*
4. System board*
*NOTE: Replace these items as a set to prevent
shorting out among components.

Maintenance and Service Guide

2–13

Troubleshooting

Flowchart 2.6—No Video, Part 1
No video.

Docking Device
Go to

Stand-alone
or docking
device?

*NOTE: To change from internal to
external display, use the hotkey
combination.

“Flowchart
2.7—No Video,
Part 2.”

Stand-alone
Internal or
external
display*?

Y
Adjust
brightness.

A

Adjust
brightness.

Press lid
switch to ensure
operation.

Y
Video OK?

Done

N

Internal

External

Video OK?

Y
Done

N

Video OK?

Done

N
Replace the following one at a time. Test after each replacement.
1. Cable between notebook and notebook display (if applicable)
2. Display
3. System board

Check for bent
pins on cable.

N
Video OK?

Y

Internal and
external
video OK?

Replace
system
board.

Y
Done

2–14

N
Try
another
display.

Done

Maintenance and Service Guide

Troubleshooting

Flowchart 2.7—No Video, Part 2
Continued from
“Flowchart
2.6—No Video,
Part 1.”

Remove
notebook from
docking device,
if connected.

Adjust
display
brightness.

Check brightness
of external
monitor.

N

Y
Go to “A” in
“Flowchart
2.6—No Video,
Part 1.”

Video OK?

Y

Video OK?

Done

N
Check that notebook is properly
seated in docking device,
for bent pins on cable,
and for monitor connection.

Try another
external
monitor.

Y
Video OK?

Y
Internal
and external
video OK?

Done

Done

N

N

Go to
Adjust external
monitor display.

Maintenance and Service Guide

“Flowchart
2.8—Nonfunctioning
Docking Device (if
applicable).”

2–15

Troubleshooting

Flowchart 2.8—Nonfunctioning Docking Device
(if applicable)
Nonfunctioning
docking device.

Reseat power
cord in docking
device and
power outlet.

Check voltage
setting on docking
device.

Reinstall
notebook into
docking device.

Y

Reset monitor
cable connector at
docking device.

Docking
device
operating?

N

Y
Docking
device
operating?

N

Done

Done

Test replacement
docking device with
new notebook.

Remove notebook,
replace docking
device.

2–16

Maintenance and Service Guide

Troubleshooting

Flowchart 2.9—No Operating System (OS)
Loading
No OS
loading.*

Reseat power
cord in docking
device and
power outlet.

No OS loading from hard drive,
go to “Flowchart 2.10—No OS Loading,
Hard Drive, Part 1.”

No OS loading from diskette drive,
go to “Flowchart 2.13—No OS Loading,
Diskette Drive.”

No OS loading from optical drive,
go to “Flowchart 2.14—No OS Loading,
Optical Drive.”

No OS loading from network,
go to “Flowchart 2.20—No Network/Modem
Connection.”

*NOTE: Before beginning troubleshooting, always
check cable connections, cable ends, and drives
for bent or damaged pins.

Maintenance and Service Guide

2–17

Troubleshooting

Flowchart 2.10—No OS Loading, Hard Drive,
Part 1
OS not
loading from
hard drive.

Y
Nonsystem
disk message?

N

Go to
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.”

Reseat
external
hard drive.

Y
OS loading?

Done

N
N
Boot
from
CD?

N

Y

Boot
from
diskette?

Check the Setup
utility for correct
booting order.

Y
Change boot
priority through
the Setup utility
and reboot.

N
Boot
from
hard drive?

N

Y

Boot
from
hard drive?

Done

Y

2–18

Go to
“Flowchart
2.13—No OS
Loading,
Diskette Drive.”

Go to
“Flowchart
2.17—Nonfunctioning
Device.”

Maintenance and Service Guide

Troubleshooting

Flowchart 2.11—No OS Loading, Hard Drive,
Part 2
Continued from
“Flowchart
2.10—No OS
Loading,
Hard Drive, Part 1.”

Reseat
hard drive.

N
1. Replace
hard drive.
2. Replace
system board.

Disc or
diskette in
drive?

Y

Y
Hard drive
accessible?

Done

N
Remove disc or
diskette and
reboot.

Run FDISK.

Y
Boot
from
hard drive?

N
Done

N

Hard drive
partitioned?

Y
N

Y

N

Go to
“Flowchart
2.13—No OS
Loading,
Diskette Drive.”

Boot
from diskette
drive?

Create partition,
and then format
hard drive to
bootable
C:\ prompt.

Hard drive
formatted?

Format hard drive
and bring to
a bootable
C:\ prompt.

Notebook
booted?

Load OS using
Operating System disc
(if applicable).

Y

N
Y

Hard drive
accessible?

Y

Done

N
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”

Maintenance and Service Guide

Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”

2–19

Troubleshooting

Flowchart 2.12—No OS Loading, Hard Drive,
Part 3
Continued from
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.”

N
System
files on hard
drive?

Install OS
and reboot.

Y
Y

Y

Virus
on
hard drive?

OS
loading from
hard drive?

Clean virus.

N

Done

N
Y

Run SCANDISK and
check for
bad sectors.

Diagnostics on
disc or diskette?

Replace
hard drive.

N
N
Can bad
sectors
be fixed?

Run diagnostics
and follow
recommendations.

Replace
hard drive.

Y
N
Boot from
hard drive?

Fix bad
sectors.

Replace
hard drive.

Y
Done

2–20

Maintenance and Service Guide

Troubleshooting

Flowchart 2.13—No OS Loading, Diskette Drive
Y
OS not loading
from
diskette drive.

Reseat
diskette drive.

OS
loading?

Done

N

Y

N
Bootable
diskette
in drive?

Nonsystem
disk message?

N

Y
N

Check diskette
for system files.
Try different
diskette.

Go to

Boot
from another
device?

“Flowchart
2.17—Nonfunctioning Device.”

Y

Y
N
Diskette
drive enabled
in the Setup
utility?

Enable drive
and cold boot
notebook.

Nonsystem
disk error?

N

Y

Replace the following
components
individually, retesting
after each
replacement:
■ Diskette drive
■ System board

Y
Y

N

Install bootable
diskette and
reboot notebook.

Is diskette
drive boot
order
correct?

Change boot
priority using
the Setup utility.

OS
loading?

Reset the notebook.
Refer to
Section 1.2,
“Resetting the
Notebook,” for

Done

N

instructions.

Go to
“Flowchart
2.17—Nonfunctioning
Device.”

Maintenance and Service Guide

2–21

Troubleshooting

Flowchart 2.14—No OS Loading, Optical Drive
Y

No OS
loading from
CD-ROM or
DVD-ROM drive.

N

Install bootable
disc and
reboot
notebook.

Bootable
disc in
drive?

Disc
in drive?

Y

N
Install
bootable disc.

Try another
bootable disc.

Y
Boots from
CD or DVD?

Done

N
Y
Boots from
CD or DVD?

Reseat
drive.

Done

N
N
Booting
from another
device?

Y
Y
Booting
order
correct?

N

Go to
“Flowchart
2.17—Nonfunctioning
Device.”

Reset the notebook.
Refer to

Go to

Section 1.2,
“Resetting the
Notebook,” for

“Flowchart
2.17—Nonfunctioning
Device.”

instructions.
Correct boot
order using
the Setup utility.

2–22

Maintenance and Service Guide

Troubleshooting

Flowchart 2.15—No Audio, Part 1
Y
Turn up audio
internally or
externally.

No audio.

Audio?

Done

N

Y
Notebook in
docking device
(if applicable)?

N
Go to
Internal
audio?

Undock

N

“Flowchart
2.16—No Audio,
Part 2.”

Y
Go to

Dock notebook in
replacement
docking device.

“Flowchart
2.16—No Audio,
Part 2.”

Y
Go to
“Flowchart
2.17—Nonfunctioning
Device.”

Audio?

Done

N

Maintenance and Service Guide

2–23

Troubleshooting

Flowchart 2.16—No Audio, Part 2
Continued from
“Flowchart
2.15—No Audio,
Part 1.”

N
Audio
driver in OS
configured?

Reload
audio drivers.

Y
N
Correct
drivers for
application?

Load drivers and
set configuration
in OS.

Y
Connect to
external
speaker.

N
Audio?

Y

Replace audio
board and
speaker
connections
in notebook
(if applicable).

Y
Audio?

Done

N

Replace the following components individually,
retesting after each replacement:
■ Internal speakers
■ Audio board (if applicable)
■ System board

2–24

Maintenance and Service Guide

Troubleshooting

Flowchart 2.17—Nonfunctioning Device
Nonfunctioning
device.

Reseat
device.

Unplug the nonfunctioning device from the notebook
and inspect cables and plugs for bent or broken pins
or other damage.

Y
Clear
CMOS.

Fix or
replace
broken item.

Any physical
device detected?

N
Reattach device.
Close notebook,
plug in power,
and reboot.

Go to
“Flowchart
2.9—No
Operating System
(OS) Loading.”

Replace hard drive.

N
Device
boots
properly?

N
Replace NIC.
If integrated NIC,
replace system
board.

Y

Device
boots
properly?

Y

Done

Maintenance and Service Guide

Replace diskette
drive.

Done

2–25

Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard
Keyboard
not operating
properly.

Connect notebook
to good external
keyboard.

N
External
device
works?

Replace
system
board.

Y
Reseat internal
keyboard
connector
(if applicable).

N
Keyboard
operating
properly?

Replace internal
keyboard or
cable.

Y
Y
Keyboard
operating
properly?

Done

Done

N
Replace
system
board.

2–26

Maintenance and Service Guide

Troubleshooting

Flowchart 2.19—Nonfunctioning Pointing
Device
Pointing device
not operating
properly.

Connect notebook
to good external
pointing device.

N
Replace
system
board.

External
device
works?

Y
Reseat internal
pointing device
connector
(if applicable).

N
Replace internal
pointing device
or cable.

Pointing device
operating
properly?

Y
Y
Pointing device
operating
properly?

Done

Done

N
Replace
system
board.

Maintenance and Service Guide

2–27

Troubleshooting

Flowchart 2.20—No Network/Modem
Connection
No network
or modem
connection.

N
Network
or modem jack
active?

Replace jack
or have jack
activated.

Y
Y
Connect
to nondigital
line.

Digital
line?

N
Y

N
NIC/modem
configured
in OS?

Network
or modem
connection
working?

Reload
drivers and
reconfigure.

Done

N

Y
Disconnect all
power from
the notebook
and open.

Replace NIC/modem
(if applicable).

Reseat NIC/modem
(if applicable).

Network
or modem
connection
working?

Y
Done

N
Replace
system
board.

2–28

Maintenance and Service Guide

3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a
reference for spare part numbers and option part numbers.

3.1 Serial Number Location
When ordering parts or requesting information, provide the
notebook serial number and model number located on the bottom
of the notebook.

Serial Number Location

Maintenance and Service Guide

3–1

Illustrated Parts Catalog

3.2 Notebook Major Components

Notebook Major Components, HP Pavilion ze2200

3–2

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1
Spare Parts: Notebook Major Components
Item

Description

1

Display assemblies (include wireless antenna boards
and cables)

Spare Part
Number

15.0-inch, XGA TFT, for use on HP Pavilion ze2200
models

381065-001

15.0-inch, XGA TFT, for use on Compaq Presario
M2200 models

381066-001

Display hinge brackets (not illustrated)

2

3

For use on HP Pavilion ze2200 models

382417-001

For use on Compaq Presario M2200 models

383190-001

Hinge cover (not illustrated; for use on
Compaq Presario M2200 models)

382418-001

Keyboard covers (include wireless button and light)
For use on HP Pavilion ze2200 models with wireless
capability
For use on HP Pavilion ze2200 models without
wireless capability

382406-001

For use on Compaq Presario M2200 models with
wireless capability
For use on Compaq Presario M2200 models without
wireless capability

382407-001

382408-001

382409-001

LED boards (include cable, not illustrated)
For use on HP Pavilion ze2200 models

382415-001

For use on Compaq Presario M2200 models

382907-001

Maintenance and Service Guide

3–3

Illustrated Parts Catalog

Notebook Major Components, Compaq Presario M2200

3–4

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1
Spare Parts: Notebook Major Components (Continued)
Item

Description

4

Keyboards

Spare Part
Number

For use on HP Pavilion ze2200 models in:
Belgium
Brazil
Denmark
Europe and
The Netherlands
France
French Canada
Germany
Greece
Israel
Italy
Korea
Norway

381068-A41
381068-201
381068-081
381068-331
381068-051
381068-121
381068-041
381068-151
381068-BB1
381068-061
381068-AD1
381068-091

Portugal
Saudi Arabia
Spain
Sweden/Finland
Switzerland
Taiwan
United Kingdom
Asia Pacific,
Australia, Canada,
Hong Kong,
People’s Republic
of China, and the
United States

381068-131
381068-171
381068-071
381068-B71
381068-111
381068-AB1
381068-031
381068-001

For use on Compaq Presario M2200 models in:
Denmark
Europe and
The Netherlands
France
French Canada
Italy
Korea
Latin America

367777-081
367777-331
367777-051
367777-121
367777-061
367777-AD1
367777-161

Maintenance and Service Guide

Norway
Spain
Sweden/Finland
Taiwan
Thailand
United Kingdom
United States

367777-091
367777-071
367777-B71
367777-AB1
367777-281
367777-031
367777-001

3–5

Illustrated Parts Catalog

Notebook Major Components, HP Pavilion ze2200

3–6

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1
Spare Parts: Notebook Major Components (Continued)
Item

Description

5

Top covers (include TouchPad)

6

Spare Part
Number

For use on full-featured HP Pavilion ze2200 models
For use on defeatured HP Pavilion ze2200 models

382396-001
382905-001

For use on full-featured Compaq Presario M2200
models
For use on defeatured Compaq Presario M2200
models

382397-001
382906-001

Speaker assemblies
For use on HP Pavilion ze2200 models

382410-001

For use on Compaq Presario M2200 models

383189-001

7

Broadcomm Bluetooth Wireless LAN board

376651-001

8

USB/S-Video controller board

382416-001

9

Power connector board

382414-001

10

Fan (includes thermal pad)

382411-001

11

Heat sink (includes thermal pad)

382412-001

Maintenance and Service Guide

3–7

Illustrated Parts Catalog

Notebook Major Components, Compaq Presario M2200

3–8

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1
Spare Parts: Notebook Major Components (Continued)
Item

Description

12

Processors (include thermal pad)

Spare Part
Number

Intel Pentium M 745 (1.8-GHz) with 400-MHz FSB
Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB
Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB
Intel Pentium M 715 (1.5-GHz) with 400-MHz FSB
Intel Pentium M 715A (1.5-GHz) with 400-MHz FSB
Intel Celeron M 370 (1.5-GHz) with 400-MHz FSB
Intel Celeron M 360 (1.4-GHz) with 400-MHz FSB
Intel Celeron M 350 (1.3-GHz) with 400-MHz FSB
Intel Celeron M 320 (1.3-GHz) with 400-MHz FSB

373053-001
373052-001
367771-001
383431-001
380690-001
383876-001
380033-001
380032-001
394734-001

13

Battery connector board

382413-001

14

System boards (include disk cell RTC battery)

15

16

For use on full-featured models, 855GM, with
Intel Centrino™ technology

373522-001

For use on full-featured models, 855GM, without
Intel Centrino technology

381062-001

For use on defeatured models, 852GM

373523-001

PC Card cage (not illustrated)

389525-001

Base enclosures
For use on HP Pavilion ze2200 models

382398-001

For use on Compaq Presario M2200 models

382399-001

Hard drives (all 4200-rpm, include frame and connector)
80 GB
60 GB
40 GB

Maintenance and Service Guide

381398-001
381397-001
381396-001

3–9

Illustrated Parts Catalog

Notebook Major Components, HP Pavilion ze2200

3–10

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1
Spare Parts: Notebook Major Components (Continued)
Item

Description

Spare Part
Number

Miscellaneous Plastics Kit

17a
17b
17c

18

For use on HP Pavilion ze2200 models

382400-001

For use on Compaq Presario M2200 models

382401-001

Includes:
Hard drive cover (includes two captive screws)
Memory module compartment cover (includes 2 captive screws)
Mini PCI compartment cover (includes 2 captive screws)
Not illustrated:
PC Card slot space saver
Notebook feet (4)
Mini PCI communications cards
802.11b/g Broadcom (for use in most of the world)
802.11b/g Broadcom (for use in the rest of the world)
802.11b Intel (for use in most of the world)
802.11b Intel (for use in the rest of the world)
802.11b/g Intel (for use in most of the world)
802.11b/g Intel (for use in the rest of the world)

19

373047-001
373048-001
373023-001
373024-001
373025-001
373026-001

Memory modules (266 MHz)
512-MB
256-MB

Maintenance and Service Guide

381395-001
381394-001

3–11

Illustrated Parts Catalog

Notebook Major Components, HP Pavilion ze2200

3–12

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-1
Spare Parts: Notebook Major Components (Continued)
Item

Description

20

Optical drives (include bezel)

21

Spare Part
Number

For use on HP Pavilion ze2200 models:
8X DVD-ROM drive
24X DVD/CD-RW Combo Drive
8X DVD±RW/R and CD-RW Combo Drive
8X DVD±RW/R and CD-RW Combo Dual Layer Drive

381399-001
381401-001
381403-001
390141-001

For use on Compaq Presario M2200 models:
8X DVD-ROM drive
24X DVD/CD-RW Combo Drive
8X DVD±RW/R and CD-RW Combo Drive
8X DVD±RW/R and CD-RW Combo Dual Layer Drive

381400-001
381402-001
381404-001
390142-001

Battery packs
12-cell, 8.8-AHr
6-cell, 4.4-AHr

Maintenance and Service Guide

367760-001
367759-001

3–13

Illustrated Parts Catalog

3.3 Miscellaneous Plastics Kit

Miscellaneous Plastics Kit

3–14

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-2
Miscellaneous Plastics Kit
Spare Part Number Information
Item

Description

Spare Part
Number

Miscellaneous Plastics Kit

1
2
3
4
5

For use on HP Pavilion ze2200 models

382400-001

For use on Compaq Presario M2200 models

382401-001

Includes:
Memory module compartment cover
Mini PCI compartment cover
Hard drive cover
PC Card slot space saver
Notebook feet (4)

Maintenance and Service Guide

3–15

Illustrated Parts Catalog

3.4 Mass Storage Devices

Mass Storage Devices

3–16

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-3
Mass Storage Devices
Spare Part Number Information
Spare Part
Number

Item

Description

1

Hard drives (all 4200-rpm; include frame and connector)
80-GB
60-GB
40-GB

2

381398-001
381397-001
381396-001

Optical drives
For use on HP Pavilion ze2200 models
8X DVD-ROM drive
24X DVD/CD-RW Combo Drive
8X DVD±RW/R and CD-RW Combo Drive
8X DVD±RW/R and CD-RW Combo Dual Layer Drive

381399-001
381401-001
381403-001
390141-001

For use on Compaq Presario M2200 models
8X DVD-ROM drive
24X DVD/CD-RW Combo Drive
8X DVD±RW/R and CD-RW Combo Drive
8X DVD±RW/R and CD-RW Combo Dual Layer Drive

381400-001
381402-001
381404-001
390142-001

USB digital drive (not illustrated)

364727-001

Maintenance and Service Guide

3–17

Illustrated Parts Catalog

3.5 Miscellaneous
Table 3-4
Spare Parts: Miscellaneous (not illustrated)
Description

Spare Part
Number

Logo Kits
For use on HP Pavilion ze2200 models

382404-001

For use on Compaq Presario M2200 models

382405-001

USB travel mouse

309674-001

Wired headset with volume control

371693-001

65-watt AC adapter

371790-001

Screw Kit (includes the following screws; refer to Appendix C, “Screw Listing,”
for more information on screw specifications and usage)
For use on HP Pavilion ze2200 models

382402-001

For use on Compaq Presario M2200 models

382403-001

Includes:
■ Phillips PM2.5×4.0 screw
■ Phillips PM2.0×4.0 screw
■ Phillips PM2.0×7.0 round head screw ■ Phillips PM2.0×3.0 screw
■ Phillips PM2.0×7.0 screw
■ Phillips PM1.5×2.0 screw
■ Phillips PM2.0×5.0 screw

3–18

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-4
Spare Parts: Miscellaneous (not illustrated) (Continued)
Spare Part
Number

Description
Power cords
For use in:
Australia and New Zealand

373979-011

Belgium, Europe, Finland, France, Germany, Greece,
the Netherlands, Norway, Portugal, Spain, and Sweden

373979-021

Brazil

373979-201

Canada, French Canada, Latin America, Thailand, and
The United States

373979-001

Denmark

373979-081

Hong Kong and the United Kingdom

373979-031

Israel

373979-BB1

Italy

373979-061

Korea

373979-AD1

People’s Republic of China

373979-AA1

Switzerland

373979-111

Taiwan

373979-AB1

3.6 Sequential Part Number Listing
Table 3-5
Spare Parts: Sequential Part Number Listing
Spare Part
Number

Description

Maintenance and Service Guide

3–19

Illustrated Parts Catalog

Table 3-5
Spare Parts: Sequential Part Number Listing (Continued)
309674-001

USB travel mouse

364727-001

USB digital drive

367759-001

Battery pack, 6-cell, 4.4-AHr

367760-001

Battery pack, 12-cell, 8.8-AHr

367771-001

Processor, Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB
(includes thermal pad)

367777-001

Keyboard for use on Compaq Presario M2200 models in
the United States

367777-031

Keyboard for use on Compaq Presario M2200 models in
the United Kingdom

367777-051

Keyboard for use on Compaq Presario M2200 models in
France

367777-061

Keyboard for use on Compaq Presario M2200 models in Italy

367777-071

Keyboard for use on Compaq Presario M2200 models in Spain

367777-081

Keyboard for use on Compaq Presario M2200 models in
Denmark

367777-091

Keyboard for use on Compaq Presario M2200 models in
Norway

367777-121

Keyboard for use on Compaq Presario M2200 models in
French Canada

367777-161

Keyboard for use on Compaq Presario M2200 models in
Latin America

367777-281

Keyboard for use on Compaq Presario M2200 models in
Thailand

3–20

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-5
Spare Parts: Sequential Part Number Listing (Continued)
Spare Part
Number

Description

367777-AB1

Keyboard for use on Compaq Presario M2200 models in
Taiwan

367777-AD1

Keyboard for use on Compaq Presario M2200 models in Korea

367777-B71

Keyboard for use on Compaq Presario M2200 models in
Sweden/Finland

371693-001

Wired headset with volume control

371790-001

65-watt AC adapter

373023-001

Mini PCI communications card, 802.11b Intel (for use in most of
the world)

373024-001

Mini PCI communications card, 802.11b Intel (for use in the rest
of the world)

373025-001

Mini PCI communications card, 802.11b/g Intel (for use in most
of the world)

373026-001

Mini PCI communications card, 802.11b/g Intel (for use in the
rest of the world)

373047-001

Mini PCI communications card, 802.11b/g Broadcom (for use in
most of the world)

373048-001

Mini PCI communications card, 802.11b/g Broadcom (for use in
the rest of the world)

373052-001

Processor, Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB
(includes thermal pad)

373053-001

Processor, Intel Pentium M 745 (1.8-GHz) with 400-MHz FSB
(includes thermal pad)

373522-001

System board for use on full-featured models, 855GM, with
Intel Centrino technology (includes disk cell RTC battery)

373523-001

System board for use on defeatured models, 852GM (includes
disk cell RTC battery)

Maintenance and Service Guide

3–21

Illustrated Parts Catalog

Table 3-5
Spare Parts: Sequential Part Number Listing (Continued)
Spare Part
Number

Description

373979-001

Power cord for use in Canada, French Canada, Latin America,
Taiwan, Thailand, and the United States

373979-011

Power cord for use in Australia and New Zealand

373979-021

Power cord for use in Belgium, Europe, Finland, France,
Germany, Greece, the Netherlands, Norway, Portugal, Spain,
and Sweden

373979-031

Power cord for use in Hong Kong and the United Kingdom

373979-061

Power cord for use in Italy

373979-081

Power cord for use in Denmark

373979-111

Power cord for use in Switzerland

373979-201

Power cord for use in Brazil

373979-AA1

Power cord for use in People’s Republic of China

373979-AB1

Power cord for use in Taiwan

373979-AD1

Power cord for use in Korea

373979-BB1

Power cord for use in Israel

376651-001

Broadcomm Bluetooth Wireless LAN

380032-001

Processor, Intel Celeron M 350 (1.3-GHz) with 400-MHz FSB
(includes thermal pad)

380033-001

Processor, Intel Celeron M 360 (1.4-GHz) with 400-MHz FSB
(includes thermal pad)

380690-001

Processor, Intel Pentium M 715A (1.5-GHz) with 400-MHz FSB
(includes thermal pad)

381062-001

System board for use on full-featured models, 855GM, without
Intel Centrino technology (includes disk cell RTC battery)

3–22

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-5
Spare Parts: Sequential Part Number Listing (Continued)
Spare Part
Number

Description

381066-001

Display assembly, 15.0-inch, XGA TFT, for use on
Compaq Presario M2200 models (includes wireless antenna
boards and cables)

381068-001

Keyboard for use on HP Pavilion ze2200 models in Asia Pacific,
Australia, Canada, Hong Kong, the People’s Republic of China,
and the United States

381068-031

Keyboard for use on HP Pavilion ze2200 models in
the United Kingdom

381068-041

Keyboard for use on HP Pavilion ze2200 models in Germany

381068-051

Keyboard for use on HP Pavilion ze2200 models in France

381068-061

Keyboard for use on HP Pavilion ze2200 models in Italy

381068-071

Keyboard for use on HP Pavilion ze2200 models in Spain

381068-081

Keyboard for use on HP Pavilion ze2200 models in Denmark

381068-091

Keyboard for use on HP Pavilion ze2200 models in Norway

381068-111

Keyboard for use on HP Pavilion ze2200 models in Switzerland

381068-121

Keyboard for use on HP Pavilion ze2200 models in
French Canada

381068-131

Keyboard for use on HP Pavilion ze2200 models in Portugal

381068-151

Keyboard for use on HP Pavilion ze2200 models in Greece

381068-171

Keyboard for use on HP Pavilion ze2200 models in
Saudi Arabia

381068-201

Keyboard for use on HP Pavilion ze2200 models in Brazil

381068-331

Keyboard for use on HP Pavilion ze2200 models in Europe and
The Netherlands

381068-A41

Keyboard for use on HP Pavilion ze2200 models in Belgium

381068-AB1

Keyboard for use on HP Pavilion ze2200 models in Taiwan

Maintenance and Service Guide

3–23

Illustrated Parts Catalog

Table 3-5
Spare Parts: Sequential Part Number Listing (Continued)
Spare Part
Number

Description

381068-AD1

Keyboard for use on HP Pavilion ze2200 models in Korea

381068-B71

Keyboard for use on HP Pavilion ze2200 models in
Sweden/Finland

381068-BB1

Keyboard for use on HP Pavilion ze2200 models in Israel

381394-001

Memory module, 256-MB (266 MHz)

381395-001

Memory module, 512-MB (266 MHz)

381396-001

Hard drive, 4200-rpm, 40-GB (includes frame and connector)

381397-001

Hard drive, 4200-rpm, 60-GB (includes frame and connector)

381398-001

Hard drive, 4200-rpm, 80-GB (includes frame and connector)

381399-001

8X DVD-ROM Drive for use on HP Pavilion ze2200 models
(includes bezel)

381400-001

8X DVD-ROM Drive for use on Compaq Presario M2200
models (includes bezel)

381401-001

24X DVD/CD-RW Combo Drive for use on HP Pavilion ze2200
models (includes bezel)

381402-001

24X DVD/CD-RW Combo Drive for use on
Compaq Presario M2200 models (includes bezel)

381403-001

8X DVD±RW/R and CD-RW Combo Drive for use on
HP Pavilion ze2200 models (includes bezel)

381404-001

8X DVD±RW/R and CD-RW Combo Drive for use on
Compaq Presario M2200 models (includes bezel)

382396-001

Top cover for use on HP Pavilion ze2200 models with
full-featured models (includes TouchPad)

382397-001

Top cover for use on Compaq Presario M2200 models with
full-featured models (includes TouchPad)

382398-001

Base enclosure for use on HP Pavilion ze2200 models

3–24

Maintenance and Service Guide

Illustrated Parts Catalog

Table 3-5
Spare Parts: Sequential Part Number Listing (Continued)
Spare Part
Number

Description

382399-001

Base enclosure for use on Compaq Presario M2200 models

382400-001

Miscellaneous Plastics Kit for use on HP Pavilion ze2200
models

382401-001

Miscellaneous Plastics Kit for use on Compaq Presario M2200
models

382402-001

Screw Kit for use on HP Pavilion ze2200 models

382403-001

Screw Kit For use on Compaq Presario M2200 models

382404-001

Logo Kit for use on HP Pavilion ze2200 models

382405-001

Logo Kit for use on Compaq Presario M2200 models

382406-001

Keyboard cover for use on HP Pavilion ze2200 models
with wireless capability (includes wireless button and light)

382407-001

Keyboard cover for use on Compaq Presario M2200 models
with wireless capability (includes wireless button and light)

382408-001

Keyboard cover for use on HP Pavilion ze2200 models without
wireless capability (includes wireless button and light)

382409-001

Keyboard cover for use on Compaq Presario M2200 models
without wireless capability (includes wireless button and light)

382410-001

Speaker assembly for use on HP Pavilion ze2200 models

382411-001

Fan (includes thermal pad)

382412-001

Heat sink (includes thermal pad)

382413-001

Battery connector board

382414-001

Power connector board

382415-001

LED board for use on HP Pavilion ze2200 models
(includes cable)

382416-001

USB/S-Video controller board

Maintenance and Service Guide

3–25

Illustrated Parts Catalog

Table 3-5
Spare Parts: Sequential Part Number Listing (Continued)
Spare Part
Number

Description

382417-001

Display hinge brackets for use on HP Pavilion ze2200 models

382418-001

Hinge covers (for use only on Compaq Presario M2200 models)

382905-001

Top cover for use on defeatured HP Pavilion ze2200 models
(includes TouchPad)

382906-001

Top cover for use on defeatured Compaq Presario M2200
models (includes TouchPad)

382907-001

LED board for use on Compaq Presario M2200 models
(includes cable)

383189-001

Speaker assembly for use on Compaq Presario M2200 models

383190-001

Display hinge brackets for use on Compaq Presario M2200
models

383431-001

Processor, Intel Pentium M 715 (1.5-GHz) with 400-MHz FSB
(includes thermal pad)

383876-001

Processor, Intel Celeron M 370 (1.5-GHz) with 400-MHz FSB
(includes thermal pad)

389525-001

PC Card cage

390141-001

8X DVD±RW/R and CD-RW Combo Dual Layer Drive for use
on HP Pavilion ze2200 models (includes bezel)

390142-001

8X DVD±RW/R and CD-RW Combo Dual Layer Drive for use
on Compaq Presario M2200 models (includes bezel)

394734-001

Processor, Intel Celeron M 725 (1.3-GHz) with 400-MHz FSB
(includes thermal pad)

3–26

Maintenance and Service Guide

4
Removal and Replacement
Preliminaries
This chapter provides essential information for proper and
safe removal and replacement service.

4.1 Tools Required
You will need the following tools to complete the removal and
replacement procedures:
■ Magnetic screwdriver
■ Phillips P0 screwdriver
■ 5.0-mm socket for system board locks
■ Flat-bladed screwdriver
■ Tool kit—includes connector removal tool, loopback plugs,
and case utility tool

Maintenance and Service Guide

4–1

Removal and Replacement Preliminaries

4.2 Service Considerations
The following sections include some of the considerations
that you should keep in mind during disassembly and assembly
procedures.
you remove each subassembly from the notebook, place
✎ As
the subassembly (and all accompanying s) away from the work
area to prevent damage.

Plastic Parts
Using excessive force during disassembly and reassembly can
damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance
instructions.

Cables and Connectors

Ä

CAUTION: When servicing the notebook, ensure that cables are
placed in their proper locations during the reassembly process.
Improper cable placement can damage the notebook.

Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables
during removal and insertion. Handle cables by the connector
whenever possible. In all cases, avoid bending, twisting, or
tearing cables. Ensure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or
replaced. Handle flex cables with extreme care; these cables
tear easily.

4–2

Maintenance and Service Guide

Removal and Replacement Preliminaries

4.3 Preventing Damage to
Removable Drives
Removable drives are fragile components that must be handled
with care. To prevent damage to the notebook, damage to a
removable drive, or loss of information, observe the following
precautions:
■ Before removing or inserting a hard drive, shut down the
notebook. If you are unsure whether the notebook is off or
in hibernation, turn the notebook on, and then shut it down
through the operating system.
■ Before removing a diskette drive or optical drive, ensure that
a diskette or disc is not in the drive and ensure that the optical
drive tray is closed.
■ Before handling a drive, ensure that you are discharged of
static electricity. While handling a drive, avoid touching the
connector.
■ Handle drives on surfaces covered with at least one inch of
shock-proof foam.
■ Avoid dropping drives from any height onto any surface.
■ After removing a hard drive, an optical drive, or a diskette
drive, place it in a static-proof bag.
■ Avoid exposing a hard drive to products that have magnetic
fields, such as monitors or speakers.
■ Avoid exposing a drive to temperature extremes or liquids.
■ If a drive must be mailed, place the drive in a bubble pack
mailer or other suitable form of protective packaging and
label the package “FRAGILE: Handle With Care.”

Maintenance and Service Guide

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Removal and Replacement Preliminaries

4.4 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic
discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits
provide some protection, but in many cases, the discharge
contains enough power to alter device parameters or melt
silicon junctions.
A sudden discharge of static electricity from a finger or other
conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge might not
be affected at all and can work perfectly throughout a normal
cycle. Or the device might function normally for a while, then
degrade in the internal layers, reducing its life expectancy.

4–4

Maintenance and Service Guide

Removal and Replacement Preliminaries

4.5 Packaging and Transporting
Precautions
Use the following grounding precautions when packaging and
transporting equipment:
■ To avoid hand contact, transport products in static-safe
containers, such as tubes, bags, or boxes.
■ Protect all electrostatic-sensitive parts and assemblies with
conductive or approved containers or packaging.
■ Keep electrostatic-sensitive parts in their containers until
the parts arrive at static-free workstations.
■ Place items on a grounded surface before removing items
from their containers.
■ Always be properly grounded when touching a sensitive
component or assembly.
■ Store reusable electrostatic-sensitive parts from assemblies
in protective packaging or nonconductive foam.
■ Use transporters and conveyors made of antistatic belts and
roller bushings. Ensure that mechanized equipment used for
moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not
possible, use an ionizer to dissipate electric charges.

Maintenance and Service Guide

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Removal and Replacement Preliminaries

4.6 Workstation Precautions
Use the following grounding precautions at workstations:
■ Cover the workstation with approved static-shielding material
(refer to Table 4-2, “Static-Shielding Materials”).
■ Use a wrist strap connected to a properly grounded work
surface and use properly grounded tools and equipment.
■ Use conductive field service tools, such as cutters,
screwdrivers, and vacuums.
■ When using fixtures must directly contact dissipative surfaces,
use fixtures made only of static-safe materials.
■ Keep the work area free of nonconductive materials, such
as ordinary plastic assembly aids and Styrofoam.
■ Handle electrostatic-sensitive components, parts, and
assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
■ Avoid contact with pins, leads, or circuitry.
■ Turn off power and input signals before inserting or
removing connectors or test equipment.

4.7 Grounding Equipment and
Methods
Grounding equipment must include either a wrist strap or a
foot strap at a grounded workstation.
■ When seated, wear a wrist strap connected to a grounded
system. Wrist straps are flexible straps with a minimum of
one megohm ±10% resistance in the ground cords. To provide
proper ground, wear a strap snugly against the skin at all times.
On grounded mats with banana-plug connectors, use alligator
clips to connect a wrist strap.
■ When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing
workstations and are compatible with most types of shoes
or boots. On conductive floors or dissipative floor mats, use
foot straps on both feet with a minimum of one megohm
resistance between the operator and ground. To be effective,
the conductive strips must be worn in contact with the skin.
4–6

Maintenance and Service Guide

Removal and Replacement Preliminaries

Other grounding equipment recommended for use in preventing
electrostatic damage includes:
■ Antistatic tape
■ Antistatic smocks, aprons, and sleeve protectors
■ Conductive bins and other assembly or soldering aids
■ Nonconductive foam
■ Conductive tabletop workstations with ground cords of
one megohm resistance
■ Static-dissipative tables or floor mats with hard ties to
the ground
■ Field service kits
■ Static awareness labels
■ Material-handling packages
■ Nonconductive plastic bags, tubes, or boxes
■ Metal tote boxes
■ Electrostatic voltage levels and protective materials

Maintenance and Service Guide

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Removal and Replacement Preliminaries

Table 4-1 shows how humidity affects the electrostatic voltage
levels generated by different activities.

Table 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event

10%

40%

55%

Walking across carpet

35,000 V

15,000 V

7,500 V

Walking across vinyl floor

12,000 V

5,000 V

3,000 V

Motions of bench worker

6,000 V

800 V

400 V

Removing DIPS from plastic tube

2,000 V

700 V

400 V

Removing DIPS from vinyl tray

11,500 V

4,000 V

2,000 V

Removing DIPS from Styrofoam

14,500 V

5,000 V

3,500 V

Removing bubble pack from PCB

26,500 V

20,000 V

7,000 V

Packing PCBs in foam-lined box

21,000 V

11,000 V

5,000 V

✎ A product can be degraded by as little as 700 V.
Table 4-2 lists the shielding protection provided by antistatic
bags and floor mats.

Table 4-2
Static-Shielding Materials
Material

Use

Voltage Protection Level

Antistatic plastic

Bags

1,500 V

Carbon-loaded plastic

Floor mats

7,500 V

Metallized laminate

Floor mats

5,000 V

4–8

Maintenance and Service Guide

5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
There are 66 screws, in 8 different sizes, that must be removed,
replaced, or loosened when servicing the notebook. Make special
note of each screw size and location during removal and
replacement.
Refer to Appendix C, “Screw Listing,” for detailed information
on screw sizes, locations, and usage.

Maintenance and Service Guide

5–1

Removal and Replacement Procedures

5.1 Serial Number
Report the notebook serial number to HP when requesting
information or ordering spare parts. The serial number is
located on the bottom of the notebook.

Serial Number Location

5–2

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Removal and Replacement Procedures

5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be
referenced when removing notebook components.

Disassembly Sequence Chart
Section

Description

5.3

Preparing the Notebook for
Disassembly

# of Screws Removed

Battery pack

0

5.4

Hard Drive

2 loosened to remove the hard
drive cover
4 removed to disassemble the
hard drive

5.5

Notebook Feet

0

5.6

Optical Drive

1

5.7

Memory Module

2 loosened to remove the
memory module compartment
cover

5.8

Mini PCI Communications Card

1 loosened to remove the
Mini PCI compartment cover

Ä

To prevent an unresponsive system and the display of a
warning message, install only a Mini PCI device authorized
for use in your notebook by the governmental agency that
regulates wireless devices in your country. If you install a
device and then receive a warning message, remove the
device to restore notebook functionality. Then contact
Customer Care.

5.9

Keyboard Cover

2

5.10

LED Board

2

5.11

Keyboard

4

Maintenance and Service Guide

5–3

Removal and Replacement Procedures

Disassembly Sequence Chart (Continued)
Section

Description

# of Screws Removed

5.12

Display Assembly

HP Pavilion ze2200 = 4
Compaq Presario M2200 = 6

5.13

Base Enclosure

HP Pavilion ze2200 = 23
Compaq Presario M2200 = 25

5.14

RTC Battery

0

5.15

Speaker Assembly

0

5.16

Heat Sink

3

5.17

Fan

2

5.18

Processor

1 loosened

5.19

Battery Connector Board

2

5.20

Power Connector Board

2

5.21

USB/S-Video Controller Board

1

5.22

Bluetooth Board

2

5.23

System Board

HP Pavilion ze2200 = 2
Compaq Presario M2200 = 4

5–4

Maintenance and Service Guide

Removal and Replacement Procedures

5.3 Preparing the Notebook for
Disassembly
Before you begin any removal or installation procedures:
1. Shut down the notebook. If you are unsure whether the
notebook is off or in hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the notebook.
3. Disconnect the power cord.
Battery Pack Spare Part Number Information
12-cell, 8.8-AHr
6-cell, 4.4-AHr

367760-001
367759-001

4. Remove the battery pack by following these steps:
a. Turn the notebook upside down with the front panel
toward you.

Maintenance and Service Guide

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Removal and Replacement Procedures

b. Slide and hold the battery release latch 1 to the left.
(The front edge of the battery pack disengages from
the notebook.)
c. Lift the front edge of the battery pack 2 up and swing
it back.
d. Remove the battery pack.

Removing the Battery Pack

Reverse the above procedure to install the battery pack.

5.4 Hard Drive
Hard Drive Spare Part Number Information
80-GB (4200-rpm; includes frame and connector)
60-GB (4200-rpm; includes frame and connector)
40-GB (4200-rpm; includes frame and connector)

5–6

381398-001
381397-001
381396-001

Maintenance and Service Guide

Removal and Replacement Procedures

5. Remove the hard drive by following these steps:
a. Position the notebook with the rear panel toward you.
b. Loosen the two PM2.0×5.0 screws 1 that secure the hard
drive cover to the notebook.
c. Lift the right side of the cover 2 and swing it to the left.
d. Remove the hard drive cover.
hard drive cover is included in the Miscellaneous
✎ The
Plastics Kits, spare part numbers 382400-001 (for use on

HP Pavilion ze2200 models) and 382401-001 (for use on
Compaq Presario M2200 models).

Removing the Hard Drive Cover

Maintenance and Service Guide

5–7

Removal and Replacement Procedures

e. Grasp the mylar tab 1 and lift the hard drive until it
disconnects from the notebook.
f. Remove the hard drive 2 from the hard drive bay.

Removing the Hard Drive

5–8

Maintenance and Service Guide

Removal and Replacement Procedures

g. Remove the four PM2.5×4.0 screws 1 that secure
the hard drive frame to the hard drive.
h. Lift the frame 2 up to remove if from the hard drive.
i. Slide the hard drive connector 3 toward you and
remove it.

Removing the Hard Drive Frame and Connector

Reverse the above procedure to reassemble and install the
hard drive.

Maintenance and Service Guide

5–9

Removal and Replacement Procedures

5.5 Notebook Feet
The notebook feet are adhesive-backed rubber pads. The feet are
included in the Miscellaneous Plastics Kits, spare part numbers
382400-001 (for use on HP Pavilion ze2200 models) and
382401-001 (for use on Compaq Presario M2200 models). The
feet attach to the base enclosure as illustrated below.

Replacing the Notebook Feet

5–10

Maintenance and Service Guide

Removal and Replacement Procedures

5.6 Optical Drive
Optical Drive Spare Part Number Information
For use on HP Pavilion ze2200 models:
8X DVD-ROM drive
24X DVD/CD-RW Combo Drive
8X DVD±RW/R and CD-RW Combo Drive
8X DVD±RW/R and CD-RW Combo Dual Layer Drive

381399-001
381401-001
381403-001
390141-001

For use on Compaq Presario M2200 models:
8X DVD-ROM drive
24X DVD/CD-RW Combo Drive
8X DVD±RW/R and CD-RW Combo Drive
8X DVD±RW/R and CD-RW Combo Dual Layer Drive

381400-001
381402-001
381404-001
390142-001

1. Prepare the notebook for disassembly (Section 5.3).

Maintenance and Service Guide

5–11

Removal and Replacement Procedures

2. Remove the PM2.0×7.0 screw 1 that secures the optical
drive to the notebook.
3. Insert a thin tool, such as a paper clip, into the media tray
release hole 2. (The optical drive media tray releases from
the optical drive.)
4. Use the media tray frame to slide the optical drive 3 to
the right.
5. Remove the optical drive.

Removing the Optical Drive

Reverse the above procedure to install an optical drive.

5–12

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Removal and Replacement Procedures

5.7 Memory Module
Memory Module Spare Part Number Information
512-MB
256-MB

381395-001
381394-001

1. Prepare the notebook for disassembly (refer to Section 5.3).

Maintenance and Service Guide

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Removal and Replacement Procedures

2. Position the notebook with the rear panel toward you.
3. Loosen the two PM2.0×5.0 screws 1 that secure the memory
module compartment cover to the notebook.
4. Lift the rear edge of the memory module compartment
cover 2 up and swing it toward you.
5. Remove the memory module compartment cover.
memory module compartment cover is included in the
✎ The
Miscellaneous Plastics Kits, spare part numbers 382400-001

(for use on HP Pavilion ze2200 models) and 382401-001 (for
use on Compaq Presario M2200 models).

Removing the Memory Module Compartment Cover

5–14

Maintenance and Service Guide

Removal and Replacement Procedures

6. Spread the retaining tabs 1 on each side of the memory
module socket to release the memory module. (The right side
of the module rises away from the notebook.)
7. Slide the module 2 away from the socket at an angle.
modules are designed with security slots 3 to prevent
✎ Memory
incorrect installation into the memory module socket.

Removing the Memory Module

Reverse the above procedure to install a memory module.

Maintenance and Service Guide

5–15

Removal and Replacement Procedures

5.8 Mini PCI Communications Card
Mini PCI Communications Card
Spare Part Number Information
802.11b/g Broadcomm (for use in most of the world)
802.11b/g Broadcomm (for use in the rest of the world)
802.11b Intel (for use in most of the world)
802.11b Intel (for use in the rest of the world)
802.11b/g Intel (for use in most of the world)
802.11b/g Intel (for use in the rest of the world)

373047-001
373048-001
373023-001
373024-001
373025-001
373026-001

1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the memory module compartment cover
(Section 5.7).
3. Position the notebook with the front toward you.

5–16

Maintenance and Service Guide

Removal and Replacement Procedures

4. Loosen the PM2.0×5.0 screw 1 that secures the Mini PCI
compartment cover to the notebook.
5. Lift the rear edge of the Mini PCI compartment cover 2 up
and then swing it toward you.
6. Remove the Mini PCI compartment cover.
Mini PCI compartment cover is included in the
✎ The
Miscellaneous Plastics Kits, spare part numbers 382400-001

(for use on HP Pavilion ze2200 models) and 382401-001 (for
use on Compaq Presario M2200 models).

Removing the Mini PCI Compartment Cover

Maintenance and Service Guide

5–17

Removal and Replacement Procedures

disconnecting the cables, make note of which wireless
✎ Before
antenna cable is attached to which antenna clip on the Mini
PCI communications card.

7. Disconnect the wireless antenna cables 1 from the Mini PCI
communications card.
8. Spread the two retaining tabs 2 that secure the Mini PCI
communications card to the communications compartment
socket. (The front edge of the board rises up).
9. Remove the wireless communications card 3 by pulling the
board away from the socket at a 45-degree angle.
PCI communications cards are designed with security
✎ Mini
slots 4 to prevent incorrect installation into the Mini PCI
socket.

Removing a Mini PCI Communications Card

Reverse the above procedure to install a Mini PCI
communications card.

5–18

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Removal and Replacement Procedures

5.9 Keyboard Cover
Keyboard Cover Spare Part Number Information
For use on HP Pavilion ze2200 models with wireless capability
(includes wireless button and light)
For use on HP Pavilion ze2200 models without wireless
capability (includes wireless button and light)

382406-001

For use on Compaq Presario M2200 models with wireless
capability (includes wireless button and light)
For use on Compaq Presario M2200 models without wireless
capability (includes wireless button and light)

382407-001

382408-001

382409-001

1. Prepare the notebook for disassembly (Section 5.3).
2. Turn the notebook upside down with the rear panel
toward you.

Maintenance and Service Guide

5–19

Removal and Replacement Procedures

3. Remove the two PM2.0×8.0 screws that secure the keyboard
cover to the notebook.

Removing the Keyboard Cover Screws

5–20

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Removal and Replacement Procedures

4. Turn the notebook display-side up with the front panel
toward you.
5. Open the notebook as far as possible.
6. Insert a flat blade tool into the keyboard cover notches behind
the f4, f12, and insert keys 1 and lift up 2 until the keyboard
cover disengages from the notebook.
7. Remove the keyboard cover.

Removing the Keyboard Cover

Reverse the above procedure to install the keyboard cover.

Maintenance and Service Guide

5–21

Removal and Replacement Procedures

5.10 LED Board
LED Board Spare Part Number Information
For use on HP Pavilion ze2200 models
For use on Compaq Presario M2200 models

382415-001
382907-001

1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the keyboard cover (Section 5.9).

5–22

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Removal and Replacement Procedures

3. Release the zero insertion force (ZIF) connector to which the
keyboard cable is connected and disconnect the keyboard
cable 1 from the system board.
4. Remove the two PM2.0×4.0 screws 2 that secure the LED
board to the notebook.
5. Remove the LED board 3.

Removing the LED Board

Reverse the above procedure to install the LED board.

Maintenance and Service Guide

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Removal and Replacement Procedures

5.11 Keyboard
Keyboard Spare Part Number Information
For use on HP Pavilion ze2200 models in:
Belgium
Brazil
Denmark
Europe and
The Netherlands
France
French Canada
Germany
Greece
Israel
Italy
Korea
Norway

381068-A41
381068-201
381068-081
381068-331
381068-051
381068-121
381068-041
381068-151
381068-BB1
381068-061
381068-AD1
381068-091

Portugal
Saudi Arabia
Spain
Sweden/Finland
Switzerland
Taiwan
United Kingdom
Asia Pacific, Australia,
Canada,
Hong Kong,
People’s Republic
of China, and
the United States

381068-131
381068-171
381068-071
381068-B71
381068-111
381068-AB1
381068-031
381068-001

For use on Compaq Presario M2200 models in:
Denmark
Europe and
The Netherlands
France
French Canada
Italy
Korea
Latin America

367777-081
367777-331
367777-051
367777-121
367777-061
367777-AD1
367777-161

Norway
Spain
Sweden/Finland
Taiwan
Thailand
United Kingdom
United States

367777-091
367777-071
367777-B71
367777-AB1
367777-281
367777-031
367777-001

1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the keyboard cover (Section 5.9).

5–24

Maintenance and Service Guide

Removal and Replacement Procedures

3. Remove the four PM2.0×3.0 screws that secure the keyboard
to the notebook.

Removing the Keyboard Screws

Maintenance and Service Guide

5–25

Removal and Replacement Procedures

4. Lift the rear edge of the keyboard and swing it toward you
until it rests on the palm rest.

Releasing the Keyboard

5–26

Maintenance and Service Guide

Removal and Replacement Procedures

5. Release the ZIF connector 1 to which the keyboard cable is
connected and disconnect the keyboard cable 2 from the
system board.
6. Remove the keyboard.

Disconnecting the Keyboard Cable

Reverse the above procedure to install the keyboard.

Maintenance and Service Guide

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Removal and Replacement Procedures

5.12 Display Assembly
Display Assembly Spare Part Number Information
15.0-inch, XGA TFT, for use on HP Pavilion ze2200 models
(includes wireless antenna boards and cables)

381065-001

15.0-inch, XGA TFT, for use on Compaq Presario M2200
models (includes wireless antenna boards and cables)

381066-001

Display hinge brackets (not illustrated)
For use on HP Pavilion ze2200 models
For use on Compaq Presario M2200 models

382417-001
383190-001

Hinge cover (not illustrated; for use only on Compaq Presario
M2200 models)

382418-001

1. Prepare the notebook for disassembly (Section 5.3)
and remove the following components:
a. Memory module compartment cover (Section 5.7)
b. Mini PCI compartment cover (Section 5.8)
c. Keyboard cover (Section 5.9)
d. Keyboard (Section 5.11)

5–28

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Removal and Replacement Procedures

2. Turn the notebook upside down with the front panel
toward you.
3. Disconnect the wireless antenna cables from the Mini PCI
communications card 1.
4. Remove the cables from the clip 2 in the base enclosure.

Disconnecting and Removing the Wireless Antenna Cables

Maintenance and Service Guide

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Removal and Replacement Procedures

5. Turn the notebook display-side up with the front toward you.
6. Open the display.
7. Disconnect the display cable 1 from the system board.
8. Remove the wireless antenna cables from the clips 2 in the
top cover.

Disconnecting the Display Cables

5–30

Maintenance and Service Guide

Removal and Replacement Procedures

Ä

CAUTION: Support the display assembly when removing the following
screws. Failure to follow this caution can result in damage to the
display assembly.

9 and 10 apply only to HP Pavilion ze2200 models. See
✎ Steps
steps 11 and 12 in this section for information on removing the
display assembly on Compaq Presario M2200 models.

9. Remove the four PM2.0×7.0 screws 1 that secure the display
assembly to the notebook.
10. Remove the display assembly 2.

Removing the Display Assembly Screws,
HP Pavilion ze2200 Models Only

Maintenance and Service Guide

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Removal and Replacement Procedures

Ä

CAUTION: Support the display assembly when removing the following
screws. Failure to follow this caution can result in damage to the
display assembly.

11 and 12 apply only to Compaq Presario M2200
✎ Steps
models.
11. Remove the six PM2.0×7.0 screws 1 that secure the display
assembly to the notebook.
12. Remove the display assembly 2.

Removing the Display Assembly,
Compaq Presario M2200 Models Only

Reverse the above procedure to install the display assembly.

5–32

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5.13 Base Enclosure
Base Enclosure Spare Part Number Information
For use on HP Pavilion ze2200 models
For use on Compaq Presario M2200 models

382398-001
382399-001

1. Prepare the notebook for disassembly (Section 5.3)
and remove the following components:
a. Hard drive (Section 5.4)
b. Optical drive (Section 5.6)
c. Memory module compartment cover (Section 5.7)
d. Mini PCI compartment cover (Section 5.8)
e. Keyboard cover (Section 5.9)
f. LED board (Section 5.10)
g. Keyboard (Section 5.11)
h. Display assembly (Section 5.12)
2. Position the notebook with the front panel toward you.

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Removal and Replacement Procedures

3 through 5 apply only to HP Pavilion ze2200 models.
✎ Steps
See steps 6 through 8 in this section for information on
removing the base enclosure screws on Compaq Presario
M2200 models.

3. Remove the three PM2.0×8.0 screws 1 and the two
PM2.0×4.0 screws 2 that secure the base enclosure to the
notebook.

Removing the Base Enclosure Screws, Part 1,
HP Pavilion ze2200 Models Only

5–34

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Removal and Replacement Procedures

4. Turn the notebook upside down with the front panel
toward you.
5. Remove the following:
1 Five PM2.0×16.0 screws that secure the base enclosure
the notebook
2 Seven PM2.0×8.0 screws that secure the base enclosure
the notebook
3 Six PM2.0×4.0 screws that secure the base enclosure
the notebook

Removing the Base Enclosure Screws, Part 2,
HP Pavilion ze2200 Models Only

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Removal and Replacement Procedures

6 through 8 apply only to Compaq Presario M2200
✎ Steps
models.
6. Remove the six PM2.0×8.0 screws 1 and the PM2.0×4.0
screw 2 that secure the base enclosure to the notebook.

Removing the Base Enclosure Screws, Part 1,
Compaq Presario M2200 Models Only

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Removal and Replacement Procedures

7. Turn the notebook upside down with the front panel
toward you.
8. Remove the three PM2.0×4.0 screws 1 and the fifteen
PM2.0×8.0 screws 2 that secure the base enclosure to the
notebook.

Removing the Base Enclosure Screws, Part 2,
Compaq Presario M2200 Models Only

Maintenance and Service Guide

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Removal and Replacement Procedures

9 and 10 apply to both HP Pavilion ze2200 and
✎ Steps
Compaq Presario M2200 models.
9. Lift the rear edge of the base enclosure 1 until it disengages
from the notebook.
10. Slide the base enclosure 2 back and remove it.

Removing the Base Enclosure

Reverse the above procedure to install the base enclosure.

5–38

Maintenance and Service Guide

Removal and Replacement Procedures

5.14 RTC Battery
RTC battery is spared with the system board spare part
✎ The
kits. If the battery needs to be replaced, use an “ML1220”
model battery.

1. Prepare the notebook for disassembly (Section 5.3)
and remove the following components:
a. Hard drive (Section 5.4)
b. Optical drive (Section 5.6)
c. Memory module compartment cover (Section 5.7)
d. Mini PCI compartment cover (Section 5.8)
e. Keyboard cover (Section 5.9)
f. LED board (Section 5.10)
g. Keyboard (Section 5.11)
h. Display assembly (Section 5.12)
i. Base enclosure (Section 5.13)

Maintenance and Service Guide

5–39

Removal and Replacement Procedures

2. Remove the RTC battery from the socket on the
system board.

Removing the RTC Battery

Reverse the above procedure to install the RTC battery. Make
sure the battery is installed with the “+” side facing up.

5–40

Maintenance and Service Guide

Removal and Replacement Procedures

5.15 Speaker Assembly
Speaker Assembly Spare Part Number Information
For use on HP Pavilion ze2200 models
For use on Compaq Presario M2200 models

382410-001
383189-001

1. Prepare the notebook for disassembly (Section 5.3)
and remove the following components:
a. Hard drive (Section 5.4)
b. Optical drive (Section 5.6)
c. Memory module compartment cover (Section 5.7)
d. Mini PCI compartment cover (Section 5.8)
e. Keyboard cover (Section 5.9)
f. LED board (Section 5.10)
g. Keyboard (Section 5.11)
h. Display assembly (Section 5.12)
i. Base enclosure (Section 5.13)

Maintenance and Service Guide

5–41

Removal and Replacement Procedures

2. Disconnect the speaker cable 1 from the system board.
3. Lift the speaker 2 straight up to remove it from the top cover.

Removing the Speaker Assembly

Reverse the above procedure to install the speaker assembly.

5–42

Maintenance and Service Guide

Removal and Replacement Procedures

5.16 Heat Sink
Heat Sink Spare Part Number Information
Heat sink (includes thermal pad)

382412-001

1. Prepare the notebook for disassembly (Section 5.3)
and remove the following components:
a. Hard drive (Section 5.4)
b. Optical drive (Section 5.6)
c. Memory module compartment cover (Section 5.7)
d. Mini PCI compartment cover (Section 5.8)
e. Keyboard cover (Section 5.9)
f. LED board (Section 5.10)
g. Keyboard (Section 5.11)
h. Display assembly (Section 5.12)
i. Base enclosure (Section 5.13)

Maintenance and Service Guide

5–43

Removal and Replacement Procedures

2. Disconnect the fan cable 1 from the system board.
3. Remove the three PM2.0×4.0 screws 2 that secure the heat
sink to the top cover.
4. Remove the heat sink 3.

Removing the Heat Sink

Reverse the above procedure to install the heat sink.

5–44

Maintenance and Service Guide

Removal and Replacement Procedures

5.17 Fan
Fan Spare Part Number Information
Fan (includes thermal pad)

382411-001

1. Prepare the notebook for disassembly (Section 5.3)
and remove the following components:
a. Hard drive (Section 5.4)
b. Optical drive (Section 5.6)
c. Memory module compartment cover (Section 5.7)
d. Mini PCI compartment cover (Section 5.8)
e. Keyboard cover (Section 5.9)
f. LED board (Section 5.10)
g. Keyboard (Section 5.11)
h. Display assembly (Section 5.12)
i. Base enclosure (Section 5.13)
j. Heat sink (Section 5.16)
2. Turn the heat sink upside down with the front panel
toward you.

Maintenance and Service Guide

5–45

Removal and Replacement Procedures

3. Remove the two PM2.0×4.0 screws 1 that secure the fan to
the heat sink.
4. Remove the fan 2.

Removing the Fan

Reverse the above procedure to install the fan.

5–46

Maintenance and Service Guide

Removal and Replacement Procedures

5.18 Processor
Processor Spare Part Number Information
Intel Pentium M 745 (1.8-GHz) with 400-MHz FSB
Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB
Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB
Intel Pentium M 715 (1.5-GHz) with 400-MHz FSB
Intel Pentium M 715A (1.5-GHz) with 400-MHz FSB

373053-001
373052-001
367771-001
383431-001
380690-001

Intel Celeron M 370 (1.5-GHz) with 400-MHz FSB
Intel Celeron M 360 (1.4-GHz) with 400-MHz FSB
Intel Celeron M 350 (1.3-GHz) with 400-MHz FSB
Intel Celeron M 320 (1.3-GHz) with 400-MHz FSB

383876-001
380033-001
380032-001
394734-001

1. Prepare the notebook for disassembly (Section 5.3)
and remove the following components:
a. Hard drive (Section 5.4)
b. Optical drive (Section 5.6)
c. Memory module compartment cover (Section 5.7)
d. Mini PCI compartment cover (Section 5.8)
e. Keyboard cover (Section 5.9)
f. LED board (Section 5.10)
g. Keyboard (Section 5.11)
h. Display assembly (Section 5.12)
i. Base enclosure (Section 5.13)
j. Heat sink (Section 5.16)

Maintenance and Service Guide

5–47

Removal and Replacement Procedures

2. Turn the processor locking screw 1 one-quarter turn
counterclockwise until you feel a click.
3. Lift the processor 2 straight up and remove it.
gold triangle 3 on the processor should be aligned in the
✎ The
front right corner when you install the processor.

Removing the Processor

Reverse the above procedure to install a processor.

5–48

Maintenance and Service Guide

Removal and Replacement Procedures

5.19 Battery Connector Board
Battery Connector Board Spare Part Number Information
Battery connector board

382413-001

1. Prepare the notebook for disassembly (Section 5.3)
and remove the following components:
a. Hard drive (Section 5.4)
b. Optical drive (Section 5.6)
c. Memory module compartment cover (Section 5.7)
d. Mini PCI compartment cover (Section 5.8)
e. Keyboard cover (Section 5.9)
f. LED board (Section 5.10)
g. Keyboard (Section 5.11)
h. Display assembly (Section 5.12)
i. Base enclosure (Section 5.13)
2. Turn the top cover top-side up with the front panel
toward you.

Maintenance and Service Guide

5–49

Removal and Replacement Procedures

3. Remove the PM2.0×4.0 screw that secures the battery
connector board to the top cover.

Removing the Battery Connector Board Screw

5–50

Maintenance and Service Guide

Removal and Replacement Procedures

4. Turn the top cover upside down with the front panel
toward you.
5. Remove the PM2.0×4.0 screw 1 that secures the battery
connector board to the top cover.
6. Slide the battery connector board 2 toward the rear panel
until it disconnects from the system board.
7. Remove the battery connector board 3.

Removing the Battery Connector Board

Reverse the above procedure to install the the battery connector
board.

Maintenance and Service Guide

5–51

Removal and Replacement Procedures

5.20 Power Connector Board
Power Connector Board Spare Part Number Information
Power connector board

382414-001

1. Prepare the notebook for disassembly (Section 5.3)
and remove the following components:
a. Hard drive (Section 5.4)
b. Optical drive (Section 5.6)
c. Memory module compartment cover (Section 5.7)
d. Mini PCI compartment cover (Section 5.8)
e. Keyboard cover (Section 5.9)
f. LED board (Section 5.10)
g. Keyboard (Section 5.11)
h. Display assembly (Section 5.12)
i. Base enclosure (Section 5.13)

5–52

Maintenance and Service Guide

Removal and Replacement Procedures

2. Remove the two PM2.0×4.0 screws 1 that secure the power
connector board to the top cover.
3. Slide the power connector board 2 toward the rear panel
until it disconnects it from the system board.
4. Remove the power connector board 3.

Removing the Power Connector Board

Reverse the above procedure to install the power connector board.

Maintenance and Service Guide

5–53

Removal and Replacement Procedures

5.21 USB/S-Video Controller Board

✎ This section applies only to full-featured models.
USB/S-Video Controller Board
Spare Part Number Information
USB/S-Video controller board

382416-001

1. Prepare the notebook for disassembly (Section 5.3)
and remove the following components:
a. Hard drive (Section 5.4)
b. Optical drive (Section 5.6)
c. Memory module compartment cover (Section 5.7)
d. Mini PCI compartment cover (Section 5.8)
e. Keyboard cover (Section 5.9)
f. LED board (Section 5.10)
g. Keyboard (Section 5.11)
h. Display assembly (Section 5.12)
i. Base enclosure (Section 5.13)

5–54

Maintenance and Service Guide

Removal and Replacement Procedures

2. Remove the PM2.0×4.0 screw 1 that secures the
USB/S-Video controller board to the top cover.
3. Lift up on the right side of the board 2 to disconnect it from
the system board.
4. Remove the USB/S-Video controller board.

Removing the USB/S-Video Controller Board

Reverse the above procedure to install the USB/S-Video
controller board.

Maintenance and Service Guide

5–55

Removal and Replacement Procedures

5.22 Bluetooth Board

✎ This section applies only to full-featured models.
Bluetooth Board Spare Part Number Information
Broadcomm Bluetooth board

376651-001

1. Prepare the notebook for disassembly (Section 5.3)
and remove the following components:
a. Hard drive (Section 5.4)
b. Optical drive (Section 5.6)
c. Memory module compartment cover (Section 5.7)
d. Mini PCI compartment cover (Section 5.8)
e. Keyboard cover (Section 5.9)
f. LED board (Section 5.10)
g. Keyboard (Section 5.11)
h. Display assembly (Section 5.12)
i. Base enclosure (Section 5.13)
2. Turn the USB/S-Video controller board upside down with the
USB port away from you.

5–56

Maintenance and Service Guide

Removal and Replacement Procedures

3. Remove the two PM1.5×3.5 screws 1 that secure the
Bluetooth board to the USB/S-Video controller board.
4. Disconnect the Bluetooth board cable 2 from the
USB/S-Video controller board.
5. Remove the Bluetooth board 3.

Removing the Bluetooth Board

Reverse the above procedure to install the Bluetooth board.

Maintenance and Service Guide

5–57

Removal and Replacement Procedures

5.23 System Board
System Board Spare Part Number Information
For use on full-featured models, 855GM, with Intel Centrino
technology

373522-001

For use on full-featured models, 855GM, without Intel Centrino
technology

381062-001

For use on defeatured models, 852GM

373523-001

PC Card cage

389525-001

✎ All system board spares kits include a disk cell RTC battery.
replacing the system board, ensure that the following
✎ When
components are removed from the defective system board and
installed on the replacement system board:
■ Memory modules (Section 5.7)
■ Mini PCI communications card (Section 5.8)
■ RTC battery (Section 5.14)
■ Heat sink (Section 5.16)
■ Processor (Section 5.18)

5–58

Maintenance and Service Guide

Removal and Replacement Procedures

1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
a. Hard drive (Section 5.4)
b. Optical drive (Section 5.6)
c. Keyboard cover (Section 5.9)
d. LED board (Section 5.10)
e. Keyboard (Section 5.11)
f. Display assembly (Section 5.12)
g. Base enclosure (Section 5.13)
h. Speaker assembly (Section 5.15)
i. Battery connector board (Section 5.19)
j. Power connector board (Section 5.20)
k. USB/S-Video controller board (Section 5.21)
2. Turn the top cover top-side up, with the front panel
toward you.

Maintenance and Service Guide

5–59

Removal and Replacement Procedures

3. Release the ZIF connector 1 to which the TouchPad cable is
connected and disconnect the cable 2 from the system board.

Disconnecting the TouchPad Cable

5–60

Maintenance and Service Guide

Removal and Replacement Procedures

4. Turn the top cover upside down with the front toward you.
5 applies only to HP Pavilion ze2200 models. See step 6
✎ Step
in this section for information on removing the system board
screws on Compaq Presario M2200 models.

5. Remove the two PM2.0×4.0 screws that secure the system
board to the top cover.

Removing the System Board Screws, HP Pavilion
ze2200 Models Only

Maintenance and Service Guide

5–61

Removal and Replacement Procedures

✎ Step 6 applies only to Compaq Presario M2200 models.
6. Remove the four PM2.0×4.0 screws that secure the system
board to the top cover.

ola

Removing the System Board Screws,
Compaq Presario M2200 Models Only

5–62

Maintenance and Service Guide

Removal and Replacement Procedures

7. Flex the left edge of the top cover 1 out until the 1394
connector 2 disengages from the top cover.
8. Lift the left side of the system board 3 until the 1394
connector is clear.
9. Flex the front edge of the top cover 4 until the audio
connectors 5 and LED section 6 of the system board
disengage from the top cover.

Releasing the System Board

Maintenance and Service Guide

5–63

Removal and Replacement Procedures

10. Slide the system board to the left at an angle and remove it.

Removing the System Board

Reverse the above procedure to install the system board.

5–64

Maintenance and Service Guide

6
Specifications
This chapter provides physical and performance specifications.
Table 6-1
Notebook
Dimensions
HP Pavilion ze2200
Height (varies from front to back)
Width
Depth

3.01 cm to 3.86 cm
23.46 cm
33.40 cm

1.19 in to 1.52 in
9.24 in
13.15 in

3.29 cm to 3.89 cm
23.06 cm
33.40 cm

1.30 in to 1.53 in
9.08 in
13.15 in

2.44 kg
2.39 kg

5.38 lb
5.26 lb

Compaq Presario M2200
Height (varies from front to back)
Width
Depth
Weight (varies by configuration)
HP Pavilion ze2200
Compaq Presario M2200
Stand-alone power requirements
Operating voltage
Operating current

Maintenance and Service Guide

18.5V dc @ 3.5 A - 65 W
3.5 A

6–1

Specifications

Table 6-1
Notebook (Continued)
Temperature
Operating
Nonoperating

10°C to 35°C
-20°C to 60°C

50°F to 95°F
-4°F to 140°F

Relative humidity (noncondensing)
Operating
Nonoperating

10% to 90%
5% to 95%, 38.7°C (101.6°F) maximum
wet bulb temperature

Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia)
Nonoperating (14.7 to 4.4 psia)

-15 m to 3,048 m
-15 m to 12,192 m

-50 ft to 10,000 ft
-50 ft to 40,000 ft

Shock
Operating
Nonoperating

125 g, 2 ms, half-sine
200 g, 2 ms, half-sine

Random Vibration
Operating
Nonoperating

0.75 g zero-to-peak, 10 Hz to 500 Hz,
0.25 oct/min sweep rate
1.50 g zero-to-peak, 10 Hz to 500 Hz,
0.5 oct/min sweep rate

product safety standards specify thermal limits for plastic
✎ Applicable
surfaces. The notebook operates well within this range of temperatures.

6–2

Maintenance and Service Guide

Specifications

Table 6-2
15.0-inch, XGA, Display
Dimensions
Height
Width
Diagonal

22.9 cm
30.0 cm
38.1 cm

Number of colors

Up to 16.8 million

Contrast ratio

250:1

Brightness

150 nits typical

9.0 in
11.8 in
15.0 in

Pixel resolution
Pitch
Format
Configuration

0.264 × 0.264 mm
1024 × 768
RGB vertical stripe

Backlight

Edge lit

Character display

80 × 25

Total power consumption

5.5 W

Viewing angle

+/-35° horizontal, +15/-35° vertical
typical

Maintenance and Service Guide

6–3

Specifications

Table 6-3
Hard Drives
80-GB*

60-GB*

40-GB*

9.5 mm
70 mm
99 g

9.5 mm
70 mm
102 g

9.5 mm
70 mm
99 g

ATA-5

ATA-5

ATA-5

Synchronous (maximum)

100 MB/sec

100 MB/sec

100 MB/sec

Security

ATA security

ATA security

ATA security

3 ms
13 ms
24 ms

3 ms
13 ms
24 ms

Dimensions
Height
Width
Weight
Interface type
Transfer rate

Seek times (typical read, including setting)
Single track
Average
Maximum

3 ms
13 ms
24 ms

Logical blocks†

156,301,488 117,210,240 78,140,160

Disk rotational speed

4200 rpm

Operating temperature

✎

4200 rpm

4200 rpm

5°C to 55°C (41°F to 131°F)

Certain restrictions and exclusions apply. Consult Customer Care
for details.

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual
capacity is less.
†Actual drive specifications may differ slightly.

6–4

Maintenance and Service Guide

Specifications

Table 6-4
Primary 6-cell, Li-Ion Battery Pack
Dimensions
Height
Width
Depth
Weight

2.00 cm
9.40 cm
13.40 cm
0.34 kg

0.79 in
3.70 in
5.28 in
0.75 lb

Energy
Voltage
Amp-hour capacity
Watt-hour capacity

11.1 V
4.4 Ah
48 Wh

Temperature
Operating
Nonoperating

Maintenance and Service Guide

5°C to 45°C
0°C to 60°C

41°F to 113°F
32°F to 140°F

6–5

Specifications

Table 6-5
24X DVD/CD-RW Combo Drive
Applicable disc

Read:
Write:
DVD-R, DVD-RW,
CD-R and CD-RW
DVD-ROM (DVD-5,
DVD-9, DVD-10,
DVD-18),
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2,
Form 1 and 2)
CD-I ready (Mode 2,
Form 1 and 2)
CD-R, CD-RW
Photo CD (single and
multisession)
CD-Bridge

Center hole diameter

1.5 cm (0.59 in)

Disc diameter
Standard disc
Mini disc

6–6

12 cm (4.72 in)
8 cm (3.15 in)

Maintenance and Service Guide

Specifications

Table 6-5
24X DVD/CD-RW Combo Drive (Continued)
Disc thickness

1.2 mm (0.047 in)

Track pitch

0.74 µm

Access time

CD media

DVD media

< 110 ms
< 210 ms

< 130 ms
< 225 ms

Random
Full stroke
Audio output level

Line-out, 0.7 V rms

Cache buffer

2 MB

Data transfer rate
CD-R (24X)
CD-RW (10X)
CD-ROM (24X)
DVD (8X)
Multiword DMA mode 2

3600 KB/s (150 KB/s at 1X CD rate)
1500 KB/s (150 KB/s at 1X CD rate)
3600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1352 KB/s at 1X DVD rate)
16.6 MB/s

Startup time

< 15 seconds

Stop time

< 6 seconds

Maintenance and Service Guide

6–7

Specifications

Table 6-6
8X DVD±RW/R and CD-RW Combo Drive
Applicable disc

Read:
DVD-R, DVD-RW,
DVD-ROM (DVD-5,
DVD-9, DVD-10,
DVD-18),
CD-ROM (Mode 1
and 2)
CD Digital Audio
CD-XA ready (Mode
2, Form 1 and 2)
CD-I ready (Mode 2,
Form 1 and 2)
CD-R, CD-RW
Photo CD (single
and multisession)
CD-Bridge

Center hole diameter

1.5 cm (0.59 in)

Write:
CD-R and CD-RW
DVD-R and
DVD-RW

Disc diameter
Standard disc
Mini disc

6–8

12 cm (4.72 in)
8 cm (3.15 in)

Maintenance and Service Guide

Specifications

Table 6-6
8X DVD±RW/R and CD-RW Combo Drive (Continued)
Disc thickness

1.2 mm (0.047 in)

Track pitch

0.74 µm

Access time

CD

DVD

< 175 ms
< 285 ms

< 230 ms
< 335 ms

Random
Full stroke
Audio output level

Audio-out, 0.7 Vrms

Cache buffer

2 MB

Data transfer rate
CD-R (16X)
CD-RW (8X)
CD-ROM (24X)
DVD (8X)
DVD-R (4X)
DVD-RW (2X)
Multiword DMA mode 2

2,400 KB/s (150 KB/s at 1X CD rate)
1,200 KB/s (150 KB/s at 1X CD rate)
3,600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1,352 KB/s at 1X DVD rate)
5,400 KB/s (1,352 KB/s at 1X DVD rate)
2,700 KB/s (1,352 KB/s at 1X DVD rate)
16.6 MB/s

Startup time

< 15 seconds

Stop time

< 6 seconds

Maintenance and Service Guide

6–9

Specifications

Table 6-7
8X DVD-ROM Drive
Applicable disc

DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2, Form 1 and 2)
CD-I ready (Mode 2, Form 1 and 2)
CD-R
CD-RW
Photo CD (single and multisession)
CD-Bridge

Center hole diameter

1.5 cm (0.59 in)

Disc diameter
Standard disc
Mini disc
Disc thickness

6–10

12 cm (4.72 in)
8 cm (3.15 in)
1.2 mm (0.047 in)

Maintenance and Service Guide

Specifications

Table 6-7
8X DVD-ROM Drive (Continued)
Track pitch

0.74 µm

Access time

CD media

DVD media

< 100 ms
< 175 ms

< 125 ms
< 225 ms

Random
Full stroke
Audio output level

Line-out, 0.7 V rms

Cache buffer

512 KB

Data transfer rate
CD-R (24X)
CD-RW (10X)
CD-ROM (24X)
DVD (8X)
Multiword DMA mode 2

3600 KB/s (150 KB/s at 1X CD rate)
1500 KB/s (150 KB/s at 1X CD rate)
3600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1352 KB/s at 1X DVD rate)
16.6 MB/s

Startup time

< 10 seconds

Stop time

< 3 seconds

Maintenance and Service Guide

6–11

Specifications

Table 6-8
System DMA
Hardware DMA

System Function

DMA0

Not applicable

DMA1

Not applicable

DMA2

Not applicable

DMA3

Not applicable

DMA4

Direct memory access controller

DMA5

Available for PC Card

DMA6

Not assigned

DMA7

Not assigned

6–12

Maintenance and Service Guide

Specifications

Table 6-9
System Interrupts
Hardware IRQ

System Function

IRQ0

System timer

IRQ1

Quick Launch buttons

IRQ2

Cascaded

IRQ3

USB2 Enhanced Host Controller—24CD

IRQ4

COM1

IRQ5*

Conexant AC—Link Audio
SMBus Controller—24C3
Data Fax Modem with SmartCP

IRQ6

Diskette drive

IRQ7*

Parallel port

IRQ8

System CMOS/real-time clock

IRQ9*

Microsoft ACPI-compliant system

IRQ10*

USB UHCI controller—24C2
GM/GME Graphic Controller
Realtek RTL8139 Family PCI fast Ethernet Controller

IRQ11

USB EHCI controller—24CD
USB UHCI controller—24C4
USB UHCI controller—24C7
Pro/Wireless 2200BG
TI OHCI 1394 host controller
TI PCI1410 CardBus controller

*Default configuration

✎ PC Card may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20.

Maintenance and Service Guide

6–13

Specifications

Table 6-9
System Interrupts (Continued)
Hardware IRQ

System Function

IRQ12

Synaptics PS/2 port pointing device

IRQ13

Numeric data processor

IRQ14

Primary IDE channel

IRQ15

Secondary IDE channel

IRQ17

Conexant AC -Link Audio

IRQ17

Soft V90 Data Fax Modem with SmartCP

IRQ17

ATi Mobility Radeon Xpress 200 Series

IRQ19

Standard Enhanced PCI to USB Host Controller

IRQ19

Standard OpenHCD USB Host Controller

IRQ19

Standard OpenHCD USB Host Controller

IRQ20

TI 6411 PCIxx21/x515 Cardbus Controller

IRQ20

TI OHCI Compliant IEEE 1394 Host Controller

IRQ21

TI Integrated PCIxx21 FlashMedia Controller

IRQ21

Broadcom 802.11b/g WLAN

IRQ21

Microsoft ACPI-compliant system

IRQ22

Realtek RTL8100CL Family PCI fast Ethernet
Controller

IRQ23

SDA Standard Compliant SD Host Controller

*Default configuration

✎ PC Card may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20.

6–14

Maintenance and Service Guide

Specifications

Table 6-10
System I/O Addresses
I/O Address (hex)

System Function (shipping configuration)

0x00000000-0x00000CF7

PCI bus

0x00000000-0x00000CF7

Direct memory access controller

0x00000020-0x00000021

Programmable interrupt controller

0x0000002E-0x0000002F

System board resources

0x00000040-0x00000043

System timer

0x00000060-0x00000060

Quick Launch Buttons

0x00000061-0x00000061

System speaker

0x00000062-0x00000062

Microsoft ACPI-Compliant Embedded Controller

0x00000064-0x00000064

Quick Launch Buttons

0x00000066-0x00000066

Microsoft ACPI-Compliant Embedded Controller

0x00000070-0x00000071

System CMOS/real-time clock

0x00000072-0x00000073

System board resources

0x00000080-0x0000008F

Direct memory access controller

0x00000092-0x00000092

System board resources

0x000000A0-0x000000A1

Programmable interrupt controller

0x000000B0-0x000000B1

System board resources

0x000000C0-0x000000DF

Direct memory access controller

0x000000F0-0x000000FE

Numeric data processor

0x00000170-0x00000177

Secondary IDE Channel

Maintenance and Service Guide

6–15

Specifications

Table 6-10
System I/O Addresses (Continued)
I/O Address (hex)

System Function (shipping configuration)

0x000001F0-0x000001F7

Primary IDE Channel

0x00000220-0x0000022F

System board resources

0x00000274-0x00000277

ISAPNP Read Data Port

0x00000279-0x00000279

ISAPNP Read Data Port

0x00000280-0x00000293

System board resources

0x00000376-0x00000376

Secondary IDE Channel

0x000003B0-0x000003BB

PCI standard PCI-to-PCI bridge

0x000003B0-0x000003BB

ATI MOBILITY RADEON Xpress 200 Series

0x000003C0-0x000003DF

PCI standard PCI-to-PCI bridge

0x000003C0-0x000003DF

ATI MOBILITY RADEON Xpress 200 Series

0x000003F6-0x000003F6

Primary IDE Channel

0x0000040B-0x0000040B

System board resources

0x000004D0-0x000004D1

System board resources

0x000004D6-0x000004D6

System board resources

0x00000530-0x00000537

System board resources

0x00000870-0x0000087F

System board resources

0x00000A79-0x00000A79

ISAPNP Read Data Port

0x00000C00-0x00000C01

System board resources

0x00000C14-0x00000C14

System board resources

0x00000C50-0x00000C52

System board resources

0x00000C6C-0x00000C6C

System board resources

6–16

Maintenance and Service Guide

Specifications

Table 6-10
System I/O Addresses (Continued)
I/O Address (hex)

System Function (shipping configuration)

0x00000C6F-0x00000C6F

System board resources

0x00000CD4-0x00000CD5

System board resources

0x00000CD6-0x00000CD7

System board resources

0x00000CD8-0x00000CDF

System board resources

0x00000D00-0x0000FFFF

PCI bus

0x00000F40-0x00000F47

System board resources

0x00001080-0x00001080

System board resources

0x00008000-0x0000805F

System board resources

0x00008100-0x000081FF

System board resources

0x00008400-0x0000840F

ATI SMBus

0x00008410-0x0000841F

Standard Dual Channel PCI IDE Controller

0x00009000-0x00009FFF

PCI standard PCI-to-PCI bridge

0x00009000-0x00009FFF

ATI MOBILITY RADEON Xpress 200 Series

0x0000A000-0x0000A0FF

Realtek RTL8139/810x Family Fast Ethernet NIC

0x0000F000-0x0000FFFF

PCI standard PCI-to-PCI bridge

0x0000FD00-0x0000FDFF

Texas Instruments PCIxx21/x515 Cardbus
Controller

0x0000FE00-0x0000FEFF

Texas Instruments PCIxx21/x515 Cardbus
Controller

Maintenance and Service Guide

6–17

Specifications

Table 6-11
System Memory Map
Memory Map Address (hex)

System Function (shipping configuration)

0xD4100000-0xD41FFFFF

PCI standard PCI-to-PCI bridge

0xD4100000-0xD41FFFFF

ATI MOBILITY RADEON Xpress 200 Series

0xD8000000-0xDBFFFFFF

PCI standard PCI-to-PCI bridge

0xD8000000-0xDBFFFFFF

ATI MOBILITY RADEON Xpress 200 Series

0xFAC00000-0xFEBFFFFF

PCI standard PCI-to-PCI bridge

0xF6C00000-0xFABFFFFF

PCI standard PCI-to-PCI bridge

0xD4000000-0xD4000FFF

Standard OpenHCD USB Host Controller

0xD4001000-0xD4001FFF

Standard OpenHCD USB Host Controller

0xD4002000-0xD4002FFF

Standard Enhanced PCI to USB Host
Controller

0xD4003000-0xD40033FF

ATI SMBus

0xFFF80000-0xFFFFFFFF

System board

0xE0000000-0xE03FFFFF

System board

0xE0000000-0xE03FFFFF

System board resources

0x0000-0x0FFF

System board

6–18

Maintenance and Service Guide

Specifications

Table 6-11
System Memory Map (Continued)
Memory Map Address (hex)

System Function (shipping configuration)

0xD4208000-0xD42087FF

Texas Instruments OHCI Compliant IEEE
1394 Host Controller

0xD4200000-0xD4203FFF

Texas Instruments OHCI Compliant IEEE
1394 Host Controller

0xD4204000-0xD4205FFF

Broadcom 802.11b/g WLAN

0xFFEFF000-0xFFEFFFFF

Texas Instruments PCIxx21/x515 Cardbus
Controller

0xFFEFE000-0xFFEFEFFF

Texas Instruments PCIxx21/x515 Cardbus
Controller

0xF2C00000-0xF6BFFFFF

Texas Instruments PCIxx21/x515 Cardbus
Controller

0xD4206000-0xD4207FFF

Texas Instruments PCIxx21 Integrated
FlashMedia Controller

0xD4209000-0xD42090FF

SDA Standard Compliant SD Host Controller

0xD4208C00-0xD4208CFF

SDA Standard Compliant SD Host Controller

0xD4208800-0xD42088FF

SDA Standard Compliant SD Host Controller

Maintenance and Service Guide

6–19

Specifications

Table 6-11
System Memory Map (Continued)
Memory Map Address (hex)

System Function (shipping configuration)

0xD4209400-0xD42094FF

Realtek RTL8139/810x Family Fast Ethernet
NIC

0xD4003400-0xD40034FF

Conexant AC-Link Audio

0xD4003800-0xD40038FF

SoftV90 Data Fax Modem with SmartCP

0xFEC00000-0xFEC00FFF

System board resources

0xFEE00000-0xFEE00FFF

System board resources

0xA0000-0xBFFFF

PCI bus

0xA0000-0xBFFFF

PCI standard PCI-to-PCI bridge

0xA0000-0xBFFFF

ATI MOBILITY RADEON Xpress 200 Series

0xD6000-0xD7FFF

PCI bus

0xDC000-0xDDFFF

PCI bus

0xDD000-0xDDFFF

Texas Instruments PCIxx21/x515 Cardbus
Controller

0xE0000-0xFFFFF

System board

0x40000000-0xFFFFFFFF

PCI bus

6–20

Maintenance and Service Guide

A
Connector Pin Assignments

Table A-1
Universal Serial Bus

Pin

Signal

Pin

Signal

1

+5 VDC

3

Data +

2

Data –

4

Ground

Maintenance and Service Guide

A–1

Connector Pin Assignments

Table A-2
RJ-45 (Network)

Pin

Signal

Pin

Signal

1

Transmit +

5

Unused

2

Transmit –

6

Receive –

3

Receive +

7

Unused

4

Unused

8

Unused

A–2

Maintenance and Service Guide

Connector Pin Assignments

Table A-3
S-Video-Out

Pin

Signal

Pin

Signal

1

S-VHS color (C) signal

5

TV-CD

2

Composite video signal

6

S-VHS intensity ground

3

S-VHS intensity (Y) signal

7

Composite video ground

4

S-VHS color ground

Maintenance and Service Guide

A–3

Connector Pin Assignments

Table A-4
External Monitor

Pin

Signal

Pin

Signal

1

Red analog

9

+5 VDC

2

Green analog

10

Ground

3

Blue analog

11

Monitor detect

4

Not connected

12

DDC 2B data

5

Ground

13

Horizontal sync

6

Ground analog

14

Vertical sync

7

Ground analog

15

DDC 2B clock

8

Ground analog

A–4

Maintenance and Service Guide

Connector Pin Assignments

Table A-5
RJ-11 (Modem)

Pin

Signal

Pin

Signal

1

Unused

4

Unused

2

Tip

5

Unused

3

Ring

6

Unused

Maintenance and Service Guide

A–5

Connector Pin Assignments

Table A-6
Audio-In (Microphone)

Pin

Signal

Pin

Signal

1

Audio signal in

3

Ground

2

Audio signal in

Table A-7
Audio-Out (Headphone)

Pin

Signal

Pin

Signal

1

Audio out, left channel

3

Ground

2

Audio out, right channel

A–6

Maintenance and Service Guide

B
Power Cord Set Requirements
3-Conductor Power Cord Set
The wide range input feature of the notebook permits it to operate
from any line voltage from 100 to 120 or 220 to 240 volts AC.
The power cord set included with the notebook meets the
requirements for use in the country where the equipment
is purchased.
Power cord sets for use in other countries must meet the
requirements of the country where the notebook is used.

Maintenance and Service Guide

B–1

Power Cord Set Requirements

General Requirements
The requirements listed below are applicable to all countries.

B–2

■

The length of the power cord set must be at least 1.5 m
(5.0 ft) and a maximum of 2.0 m (6.5 ft).

■

All power cord sets must be approved by an acceptable
accredited agency responsible for evaluation in the
country where the power cord set will be used.

■

The power cord sets must have a minimum current capacity
of 10 amps and a nominal voltage rating of 125 or 250 V AC,
as required by each country’s power system.

■

The appliance coupler must meet the mechanical
configuration of an EN 60 320/IEC 320 Standard Sheet C13
connector for mating with the appliance inlet on the back of
the notebook.

Maintenance and Service Guide

Power Cord Set Requirements

Country-Specific Requirements
3-Conductor Power Cord Set Requirements
Country/Region

Accredited Agency

Applicable Note Number

Australia

EANSW

1

Austria

OVE

1

Belgium

CEBC

1

Canada

CSA

2

Denmark

DEMKO

1

Finland

FIMKO

1

France

UTE

1

Germany

VDE

1

Italy

IMQ

1

Japan

METI

3

✎ NOTES:

1. The flexible cord must be  Type HO5VV-F, 3-conductor, 1.0 mm²
conductor size. Power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation
in the country where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark
and registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.

Maintenance and Service Guide

B–3

Power Cord Set Requirements

3-Conductor Power Cord Set Requirements (Continued)
Country/Region

Accredited Agency

Applicable Note Number

Korea

EK

4

The Netherlands

KEMA

1

Norway

NEMKO

1

People’s Republic
of China

CCC

5

Sweden

SEMKO

1

Switzerland

SEV

1

Taiwan

BSMI

4

United Kingdom

BSI

1

United States

UL

2

✎ NOTES:

1. The flexible cord must be  Type HO5VV-F, 3-conductor, 1.0 mm²
conductor size. Power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation
in the country where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark
and registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor
size. Power cord set fittings (appliance coupler and wall plug) must bear the
certification mark of the agency responsible for evaluation in the country
where it will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor
size. Power cord set fittings (appliance coupler and wall plug) must bear the
certification mark of the agency responsible for evaluation in the country
where it will be used.

B–4

Maintenance and Service Guide

C
Screw Listing
This appendix provides specification and reference information
for the screws used in the notebook. All screws listed in this
appendix are available in the Miscellaneous Screw Kits, spare
part numbers 382402-001 (for use on HP Pavilion ze2200
models) and 382403-001 (for use on Compaq Presario M2200
models).

Maintenance and Service Guide

C–1

Screw Listing

Table C-1
Phillips PM2.0×5.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Black

5

5.0 mm

2.0 mm

4.0 mm

Where used:
1 Two screws that secure the hard drive cover to the notebook (screws
are captured on the cover by C clips; documented in Section 5.4)
2 Two screws that secure the memory module compartment cover to
the notebook (screws are captured on the cover by C clips; documented in
Section 5.7)
3 One screw that secures the Mini PCI compartment cover to the notebook
(screw is captured on the cover by C clips; documented in Section 5.8)

Phillips PM2.0×5.0 Screw Locations

C–2

Maintenance and Service Guide

Screw Listing

Table C-2
Phillips PM2.5×4.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Silver

4

4.0 mm

2.5 mm

4.0 mm

Where used:
4 screws that secure the hard drive frame to the hard drive (documented in
Section 5.4)

Phillips PM2.5×4.0 Screw Locations

Maintenance and Service Guide

C–3

Screw Listing

Table C-3
Phillips PM2.0×7.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Black

11

7.0 mm

2.0 mm

4.0 mm

Where used:
One screw that secures the optical drive to the notebook (documented in
Section 5.6)

Phillips PM2.0×7.0 Screw Location

C–4

Maintenance and Service Guide

Screw Listing

Table C-3
Phillips PM2.0×7.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

11

7.0 mm

2.0 mm

4.0 mm

Where used:
4 screws that secure the display assembly on the HP Pavilion ze2200 notebook
(documented in Section 5.12)

Phillips PM2.0×7.0 Screw Locations

Maintenance and Service Guide

C–5

Screw Listing

Table C-3
Phillips PM2.0×7.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

11

7.0 mm

2.0 mm

4.0 mm

Where used:
6 screws that secure the display assembly on the Compaq Presario M2200
notebook (documented in Section 5.12)

Phillips PM2.0×7.0 Screw Locations

C–6

Maintenance and Service Guide

Screw Listing

Table C-4
Phillips PM2.0×8.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Black

33

8.0 mm

2.0 mm

4.0 mm

Where used:
2 screws that secure the keyboard cover to the notebook (documented in
Section 5.9)

Phillips PM2.0×8.0 Screw Locations

Maintenance and Service Guide

C–7

Screw Listing

2

Table C-4
Phillips PM2.0×8.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

33

8.0 mm

2.0 mm

4.0 mm

Where used:
3 screws that secure the base enclosure to the notebook on the HP Pavilion
ze2200 notebook (documented in Section 5.13)

Phillips PM2.0×8.0 Screw Locations

C–8

Maintenance and Service Guide

Screw Listing

Table C-4
Phillips PM2.0×8.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

33

8.0 mm

2.0 mm

4.0 mm

Where used:
7 screws that secure the base enclosure to the notebook on the HP Pavilion
ze2200 notebook (documented in Section 5.13)

Phillips PM2.0×8.0 Screw Locations

Maintenance and Service Guide

C–9

Screw Listing

Table C-4
Phillips PM2.0×8.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

33

8.0 mm

2.0 mm

4.0 mm

Where used:
6 screws that secure the base enclosure on the Compaq Presario M2200
notebook (documented in Section 5.13)

Phillips PM2.0×8.0 Screw Locations

C–10

Maintenance and Service Guide

Screw Listing

Table C-4
Phillips PM2.0×8.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Black

33

8.0 mm

2.0 mm

4.0 mm

Where used:
15 screws that secure the base enclosure on the Compaq Presario M2200
notebook (documented in Section 5.13)

Phillips PM2.0×8.0 Screw Locations

Maintenance and Service Guide

C–11

Screw Listing

Table C-5
Phillips PM2.0×4.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Silver

30

4.0 mm

2.0 mm

4.0 mm

Where used:
2 screws that secure the LED board to the notebook (documented in
Section 5.10)

Phillips PM2.0×4.0 Screw Locations

C–12

Maintenance and Service Guide

Screw Listing

Table C-5
Phillips PM2.0×4.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Silver

30

4.0 mm

2.0 mm

4.0 mm

Where used:
2 screws that secure the base enclosure to the HP Pavilion ze2200 notebook
(documented in Section 5.13)

Phillips PM2.0×4.0 Screw Locations

Maintenance and Service Guide

C–13

Screw Listing

Table C-5
Phillips PM2.0×4.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Silver

30

4.0 mm

2.0 mm

4.0 mm

Where used:
6 screws that secure the base enclosure to the HP Pavilion ze2200 notebook
(documented in Section 5.13)

Phillips PM2.0×4.0 Screw Locations

C–14

Maintenance and Service Guide

Screw Listing

Table C-5
Phillips PM2.0×4.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Silver

30

4.0 mm

2.0 mm

4.0 mm

Where used:
One screw that secures the base enclosure to the Compaq Presario M2200
notebook (documented in Section 5.13)

Phillips PM2.0×4.0 Screw Location

Maintenance and Service Guide

C–15

Screw Listing

Table C-5
Phillips PM2.0×4.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Silver

30

4.0 mm

2.0 mm

4.0 mm

Where used:
3 screws that secure the base enclosure on the Compaq Presario M2200
notebook (documented in Section 5.13)

Phillips PM2.0×4.0 Screw Locations

C–16

Maintenance and Service Guide

Screw Listing

Table C-5
Phillips PM2.0×4.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Silver

30

4.0 mm

2.0 mm

4.0 mm

Where used:
1 Three screws that secure the heat sink to the notebook (documented in
Section 5.16)
2 One screw that secures the battery connector board to the notebook
(documented in Section 5.19)
3 Two screws that secure the power connector board to the notebook
(documented in Section 5.20)
4 One screw that secures the USB/S-Video controller board to the notebook
(documented in Section 5.21)

Phillips PM2.0×4.0 Screw Locations

Maintenance and Service Guide

C–17

Screw Listing

Table C-5
Phillips PM2.0×4.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Silver

30

4.0 mm

2.0 mm

4.0 mm

Where used:
2 screws that secure the fan to the heat sink (documented in Section 5.17)

Phillips PM2.0×4.0 Screw Locations

C–18

Maintenance and Service Guide

Screw Listing

Table C-5
Phillips PM2.0×4.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Silver

30

4.0 mm

2.0 mm

4.0 mm

Where used:
One screw that secures the battery connector board to notebook (documented
in Section 5.19)

Phillips PM2.0×4.0 Screw Location

Maintenance and Service Guide

C–19

Screw Listing

Table C-5
Phillips PM2.0×4.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Silver

30

4.0 mm

2.0 mm

4.0 mm

Where used:
2 screws that secure the system board on the HP Pavilion ze2200 notebook
(documented in Section 5.23)

Phillips PM2.0×4.0 Screw Locations

C–20

Maintenance and Service Guide

Screw Listing

Table C-5
Phillips PM2.0×4.0 Screw (Continued)

mm

Color

Qty.

Length

Thread

Head
Width

Silver

30

4.0 mm

2.0 mm

4.0 mm

Where used:
4 screws that secure the system board on the Compaq Presario M2200
notebook (documented in Section 5.23)

Phillips PM2.0×4.0 Screw Locations

Maintenance and Service Guide

C–21

Screw Listing

Table C-6
Phillips PM2.0×3.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Black

4

3.0 mm

2.0 mm

4.0 mm

Where used:
4 screws that secure the keyboard to the notebook (documented in
Section 5.11)

Phillips PM2.0×3.0 Screw Locations

C–22

Maintenance and Service Guide

Screw Listing

Table C-7
Phillips PM2.0×16.0 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Black

5

16.0 mm

2.0 mm

4.0 mm

Where used:
5 screws that secure the base enclosure on the HP Pavilion ze2200 notebook
(documented in Section 5.13)

Phillips PM2.0×16.0 Screw Locations

Maintenance and Service Guide

C–23

Screw Listing

Table C-8
Phillips PM1.5×3.5 Screw

mm

Color

Qty.

Length

Thread

Head
Width

Silver

2

3.5 mm

1.5 mm

3.0 mm

Where used:
2 screws that secure the Bluetooth board to the notebook (documented in
Section 5.22)

Phillips PM1.5×3.5 Screw Locations

C–24

Maintenance and Service Guide

Index
1394 port 1–11, 1–13
6-in-1 Digital Media Slot
light 1–11, 1–25
6-in-1 Digital Media Slot 1–11
6-in-1 Memory Reader 1–13
6-in-1 Memory Reader light
1–13, 1–27

A
AC adapter, spare part number
3–18, 3–21
arrow keys 1–21, 1–23
audio troubleshooting 2–23
audio-in jack
location 1–7, 1–9
pin assignments A–6
audio-out jack
location 1–7, 1–9
pin assignments A–6

B
base enclosure
removal 5–33
spare part numbers 3–9,
3–24, 3–25, 5–33
battery bay 1–18, 1–19, 1–28,
1–30

Maintenance and Service Guide

battery connector board
removal 5–49
spare part number 3–9,
3–25, 5–49
battery light 1–7, 1–9
battery pack
removal 5–5
spare part numbers 3–13,
3–20, 5–5
specifications 6–5
battery pack release latch
1–28, 1–30
Bluetooth board
removal 5–56
spare part number 3–7,
3–22, 5–56
bottom components 1–28,
1–30

C
cables, service considerations
4–2
caps lock key 1–21, 1–23
caps lock light 1–24, 1–26
components
bottom 1–28, 1–30
front 1–6, 1–8
keyboard 1–20, 1–22

Index–1

Index

left-side 1–14, 1–16
rear 1–16, 1–18, 1–19
right-side 1–10, 1–12
top 1–24, 1–26
Computer Setup
Advanced Menu 2–5
File Menu 2–4
overview 2–1
Security Menu 2–4
Tools Menu 2–5
Computer Setup defaults 2–3
connector pin assignments
audio-in A–6
audio-out A–6
external monitor A–4
headphone A–6
microphone A–6
modem A–5
monitor A–4
network A–2
RJ-11 A–5
RJ-45 A–2
S-Video-out A–3
Universal Serial Bus (USB)
A–1
connectors, service
considerations 4–2

D
design overview 1–32
disassembly sequence chart
5–3
diskette drive
OS loading problems 2–21
precautions 4–3
display assembly

Index–2

removal 5–28
spare part numbers 3–3,
3–23, 5–28
specifications 6–3
display hinge brackets, spare
part numbers 3–3, 3–26,
5–28
display release button 1–7, 1–9
display switch 1–24, 1–26
DMA specifications 6–12
docking device,
troubleshooting 2–16
drives, preventing damage 4–3
DVD/CD-RW Combo Drive
OS loading problems 2–22
precautions 4–3
removal 5–11
spare part number 3–13,
3–17, 3–24, 5–11
specifications 6–6
DVD±RW/R and CD-RW
Combo Drive
OS loading problems 2–22
precautions 4–3
removal 5–11
spare part number 3–13,
3–17, 3–24, 3–26, 5–11
specifications 6–8
DVD-ROM drive
OS loading problems 2–22
precautions 4–3
removal 5–11
spare part number 3–13,
3–17, 3–24, 5–11
specifications 6–10

Maintenance and Service Guide

Index

E
electrostatic discharge 4–4,
4–8
exhaust vents 1–18, 1–19,
1–29, 1–31
expansion port 2 1–15, 1–17
external monitor port
location 1–15, 1–17
pin assignments A–4

nonfunctioning keyboard
2–26
nonfunctioning pointing
device 2–27
fn key 1–21, 1–23
front components 1–6, 1–8
function keys 1–21, 1–23

G

F

grounding equipment and
methods 4–6

fan

H

removal 5–45
spare part number 3–7,
3–25, 5–45
features 1–2
feet
illustrated 3–14
locations 5–10
flowcharts, troubleshooting
no audio 2–23, 2–24
no network/modem
connection 2–28
no OS loading 2–17
no OS loading from
diskette drive 2–21
no OS loading from hard
drive 2–18, 2–19, 2–20
no OS loading from optical
drive 2–22
no power 2–10, 2–12, 2–13
no video 2–14, 2–15
nonfunctioning device
2–25
nonfunctioning docking
device 2–16

Maintenance and Service Guide

hard drive
OS loading problems 2–18
precautions 4–3
removal 5–6, 5–7
spare part numbers 3–9,
3–17, 3–24, 5–6
specifications 6–4
hard drive bay 1–29, 1–31
hard drive cover
illustrated 3–14
removal 5–7
headphone jack
location 1–7, 1–9
pin assignments A–6
headset, spare part number
3–18, 3–21
heat sink
removal 5–43
spare part number 3–7,
3–25, 5–43
hinge cover, spare part
numbers 3–3, 3–26, 5–28

Index–3

Index

I
I/O address specifications
6–15
IDE drive light 1–7, 1–9
interrupt specifications 6–13

K
keyboard
removal 5–24
spare part numbers 3–5,
3–20, 3–21, 3–23, 3–24,
5–24
troubleshooting 2–26
keyboard components 1–20,
1–22
keyboard cover
removal 5–19
spare part numbers 3–3,
3–25, 5–19
keypad keys 1–21, 1–23

L
label area 1–29, 1–31
LED board
removal 5–22
spare part numbers 3–3,
3–25, 3–26, 5–22
left-side components 1–14,
1–16
Logo Kit, spare part numbers
3–18, 3–25

M
mass storage devices, spare
part numbers 3–16
memory map specifications
6–18

Index–4

memory module
removal 5–13
spare part numbers 3–11,
3–24, 5–13
memory module compartment
1–28, 1–30
memory module compartment
cover
illustrated 3–14
removal 5–14
microphone jack
location 1–7, 1–9
pin assignments A–6
Mini PCI communications
card
removal 5–16
spare part numbers 3–11,
3–21
Mini PCI compartment 1–29,
1–31
Mini PCI compartment cover
illustrated 3–14
removal 5–17
Miscellaneous Plastics Kit
components 3–14
contents 3–15, 3–25
spare part numbers 3–11,
3–15, 3–25
modem jack
location 1–15, 1–17
pin assignments A–5
modem, troubleshooting 2–28
monitor port
location 1–15, 1–17
pin assignments A–4

Maintenance and Service Guide

Index

mouse, spare part number
3–18, 3–20
mute button 1–25, 1–27
mute light 1–25, 1–27

N
network jack
location 1–15, 1–17
pin assignments A–2
network, troubleshooting 2–28
nonfunctioning device,
troubleshooting 2–16, 2–25
notebook feet
illustrated 3–14
locations 5–10
notebook specifications 6–1
num lock key 1–21, 1–23
num lock light 1–25, 1–27

O
optical drive
location 1–11, 1–13, 1–29,
1–31
OS loading problems 2–22
precautions 4–3
removal 5–11
spare part numbers 3–13,
3–17, 3–24, 3–26
specifications 6–6, 6–8,
6–10

P
packing precautions 4–5
PC Card cage, spare part
number 3–9, 3–26
PC Card eject buttons 1–15,
1–17

Maintenance and Service Guide

PC Card slots 1–15, 1–17
plastic parts 4–2
pointing device,
troubleshooting 2–27
power button 1–25, 1–27
power connector 1–15, 1–17
power connector board
removal 5–52
spare part number 3–7,
3–25, 5–52
power cord
set requirements B–2
spare part numbers 3–19,
3–22
power management features
1–5
power, troubleshooting 2–10
power/standby light 1–7, 1–9
processor
removal 5–47
spare part numbers 3–9,
3–20, 3–21, 3–22, 3–26,
5–47

R
rear components 1–16, 1–18,
1–19
removal/replacement
preliminaries 4–1
procedures 5–1
right-side components 1–10,
1–12
RJ-11 jack
location 1–15, 1–17
pin assignments A–5

Index–5

Index

RJ-45 jack
location 1–15, 1–17
pin assignments A–2

S
Screw Kit, spare part number
3–18, 3–25
screw listing C–1
security cable slot 1–11, 1–13
serial number 3–1, 5–2
service considerations 4–2
speaker assembly
removal 5–41
spare part numbers 3–7,
3–25, 3–26, 5–41
speakers 1–7, 1–9
specifications
battery pack 6–5
display 6–3
DMA 6–12
DVD/CD-RW Combo
Drive 6–6
DVD±RW/R and CD-RW
Combo Drive 6–8
DVD-ROM drive 6–10
hard drive 6–4
I/O addresses 6–15
interrupts 6–13
memory map 6–18
notebook 6–1
static shielding materials 4–8
S-Video-out jack
location 1–11, 1–13
pin assignments A–3

Index–6

system board
removal 5–58
spare part numbers 3–9,
3–21, 3–22, 5–58
system memory map 6–18

T
tools required 4–1
top components 1–24, 1–26
top cover, spare part numbers
3–7, 3–24, 3–26
TouchPad 1–24, 1–26
TouchPad buttons 1–24, 1–26
TouchPad horizontal scroll
region 1–27
TouchPad vertical scroll
region 1–25, 1–27
transporting precautions 4–5
troubleshooting
audio 2–23
Computer Setup 2–2
docking device 2–16
flowcharts 2–7
keyboard 2–26
modem 2–28
network 2–28
nonfunctioning device
2–16, 2–25
OS loading 2–17
overview 2–1
pointing device 2–27
power 2–10
video 2–14

Maintenance and Service Guide

Index

U
Universal Serial Bus (USB)
port
location 1–11, 1–13, 1–15,
1–17
pin assignments A–1
USB digital drive, spare part
number 3–17, 3–20
USB travel mouse, spare part
number 3–18, 3–20
USB/S-Video controller board
removal 5–54
spare part numbers 3–7,
3–25, 5–54

V
video troubleshooting 2–14
volume button 1–25, 1–27

W
Windows applications key
1–21, 1–23
Windows logo key 1–21, 1–23
wireless button 1–25
wireless light 1–7, 1–9, 1–27
workstation precautions 4–6

Maintenance and Service Guide

Index–7



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Modify Date                     : 2005:06:14 16:00:24-05:00
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Metadata Date                   : 2005:06:14 16:00:24-05:00
Document ID                     : uuid:0d88de4f-deb4-4adb-aaf1-7f8f7a83e72c
Format                          : application/pdf
Title                           : Maintenance and Service Guide
Description                     : HP Pavilion ze2200 Notebook PC and Compaq Presario M2200 Notebook PC
Creator                         : Hewlett-Packard Company
Author                          : Hewlett-Packard Company
Subject                         : HP Pavilion ze2200 Notebook PC and Compaq Presario M2200 Notebook PC

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