HTC 0PAJ500 Smartphone User Manual HTC One E8

HTC Corporation Smartphone HTC One E8

Users Manual

HTC One (E8)User guideHTC Confidential 20140625 For Certification Only
Conventions used in this guideIn this user guide, we use the following symbols to indicate useful and importantinformation:This is a note. A note often gives additional information, such as what happenswhen you choose to do or not to do a certain action. A note also providesinformation that may only be applicable to some situations.This is a tip. A tip gives you an alternative way to do a particular step or procedure,or lets you know of an option that you may find helpful.This indicates important information that you need in order to accomplish a certaintask or to get a feature to work properly.This provides safety precaution information, that is, information that you need to becareful about to prevent potential problems.7 Conventions used in this guideHTC Confidential 20140625 For Certification Only
Important note on recoverable dataFiles and other data that have been deleted, cleared, removed, or erased fromyour device may still be recoverable by third-party data recovery software.Even a factory reset may not permanently erase all data from your phone,including personal information.8 Important note on recoverable dataImportant RF NoticeThis device was tested for compliance with the applicable FCC and IndustryCanada specific absorption rate (SAR) limits for radio frequency (RF)exposure during typical body-worn operations. To ensure that RF exposurelevels remain at or below the tested levels, use a belt-clip, holster, or similaraccessory that maintains a minimum separation distance of 1.0 cm betweenyour body and the device, with either the front or back of the device facingtowards your body. Such accessories should not contain any metalliccomponents. Body-worn accessories that do not meet these specificationsmay not ensure compliance with applicable SAR limits and their use should beavoided.HTC Confidential 20140625 For Certification Only
UnboxingHTC One (E8)1. USB connector2. 3.5mm headset jack3. Dual speakers4. VOLUME5. microSD™ card tray with ejecthole6. Proximity sensor7. Front camera8. Notification LED9. POWER10. nano SIM card tray with eject holeIf you want to use a case, please don’t cover and block the proximity sensor.Purchase a case designed for HTC One (E8).9 UnboxingHTC Confidential 20140625 For Certification Only
Back panel1. LED flash2. Camera10 UnboxingHTC Confidential 20140625 For Certification Only
nano SIM cardHTC One (E8) uses a nano SIM card.You need a provisioned nano SIM card to connect to the mobile_operator 4G/LTE™network and to support roaming on compatible GSM networks. The nano SIM card ispreinstalled on HTC One (E8). If you need to remove or replace the card, refer to thefollowing instructions.Use a standard nano SIM card only. Inserting a modified card that is thicker than thestandard nano SIM card may cause the card to not fit properly or damage the cardslot.Inserting a nano SIM card1. Hold the phone face up.2. Insert the tip of the tray eject tool (or a small bent paperclip) into the tray ejecthole next to the nano SIM card slot. 3. Push the tip all the way into the hole until the card tray ejects.4. Pull the card tray out.5. Place the nano SIM card (contacts facing down) into the tray. 6. Insert the card tray back into the slot.11 UnboxingHTC Confidential 20140625 For Certification Only
Removing a nano SIM cardMake sure to switch off HTC One (E8) before removing the card.1. Hold the phone face up and the top panel facing you.2. Insert the tip of the tray eject tool (or a small bent paperclip) into the tray ejecthole next to the nano SIM card slot. 3. Push the tip all the way into the hole until the card tray ejects.4. Pull the card tray out, and remove the nano SIM card.5. Make sure that you insert the empty card tray back into the slot.Storage cardUse a storage card to store your photos, videos, and music. When you need to free upphone storage space, you can also move certain apps to the storage card, if the appssupport this feature.The storage card is optional and sold separately.§Moving apps to the storage card doesn't back up the apps. If you do a factoryreset, your phone loses the apps. You'll need to reinstall them.§When you remove the storage card and insert it in another phone, the apps on thestorage card won't be installed automatically to the other phone. You'll need toreinstall them.12 UnboxingHTC Confidential 20140625 For Certification Only
Inserting the microSD card1. Hold the phone face up.2. Insert the tip of the tray eject tool (or a small bent paperclip) into the tray ejecthole next to the microSD card slot. 3. Push the tip all the way into the hole until the microSD card tray ejects.4. Pull the microSD card tray out, and place the microSD card (contacts facingdown) into the tray. 5. Insert the microSD card tray back into the slot.Unmounting the storage cardWhen you need to remove the storage card while HTC One (E8) is on, unmount thestorage card first to prevent corrupting or damaging the files in the storage card.1. Go to Settings, and then tap Storage.2. Tap Unmount SD card.13 UnboxingHTC Confidential 20140625 For Certification Only
Removing the microSD cardMake sure to unmount your microSD card before removing it.1. Hold the phone face up and the top panel facing you.2. Insert the tip of the tray eject tool (or a small bent paperclip) into the tray ejecthole next to the microSD card slot. 3. Push the tip all the way into the hole until the microSD card tray ejects.4. Pull the microSD card tray out, and remove the microSD card.After removing the microSD card, make sure that you insert the empty microSD cardtray back into the slot.14 UnboxingHTC Confidential 20140625 For Certification Only
Charging the batteryBefore you turn on and start using HTC One (E8), it is recommended that you chargethe battery.Use only the adapter and the USB cable that came with HTC One (E8) to chargethe battery. When the battery power is too low, make sure to use the poweradapter to charge, not the USB cable connection with your computer.1. Insert the small end of the USB cable into the USB connector. 2. Insert the other end of the USB cable into the power adapter.3. Plug in the power adapter to an electrical outlet to start charging the battery.§As a safety precaution, the battery may stop charging to avoid overheating.§When you're using the Internet and charging the battery, HTC One (E8) maybecome warmer. This is normal.§To conserve energy, unplug the power adapter from the electrical outlet after youfinish charging.Switching the power on or offSwitching the power onPress the POWER button until HTC One (E8) vibrates. When you turn on HTC One (E8) for the first time, you’ll need to set it up.Switching the power off1. If the display is off, press the POWER button to turn it back on. If you've set upa lock screen, you need to unlock it.2. Press and hold the POWER button for a few seconds.3. Tap Power off on the options menu.15 UnboxingHTC Confidential 20140625 For Certification Only
Phone setup and transferSetting up your new phone for the first timeWhen you switch on your new phone for the first time, you’ll be asked to set it up.You can enable TalkBack to navigate by voice feedback before selecting thelanguage. Press and hold two fingers on the screen until you hear a message sayingthat accessibility mode is enabled.Walk through the on-device setup to choose your Internet connection, sign in to youraccounts, and more.There are different options you can choose to set up your new phone:§If you don't plan to restore a previous backup from your online storage, you canuse the HTC Get Started service to first personalize your new phone and set upyour accounts from your computer. On the Fast and easy setup screen, tap I want to use Get Started. Your phonewill show you the URL of the HTC Get Started site and a pair code. On yourcomputer's web browser, just go to the URL and enter the pair code to startyour web setup. Save your setup to your HTC Account so you can downloadyour personalized settings to your phone.If you already finished the HTC Get Started setup before turning on your newphone, just download your web setup.§If you have content from another phone that you want to transfer, whether it'sfrom an Android™ or other phone, select Get content from old phone.§If you have a previous phone backup that you want to restore from your onlinestorage, select Restore from HTC Backup.To make it easier for you to back up and restore content from HTC One (E8) toanother HTC phone in the future, select Back up phone daily.Some features that need to connect to the Internet such as location-based servicesand auto-sync of your online accounts may incur extra data fees. To avoid incurringdata fees, disable these features under Settings. For more information on locationservices, see Turning location services on or off on page 142.16 Phone setup and transferHTC Confidential 20140625 For Certification Only
Restoring your backup from your onlinestorageIf you used HTC Backup before, you can restore your backup to HTC One (E8) whenyou turn the phone on for the first time or after a factory reset.Depending on the amount of content, restoring your backup to your phone throughyour data connection may incur additional data costs and take a long time. Using aWi-Fi® connection is recommended.1. When you're asked whether you have a Google® Account, sign in to youraccount.2. Use your mobile data or Wi-Fi connection to connect your phone to theInternet.3. If you used your Google login credentials as your HTC Account and your backupis in Google Drive™, tap Sign in with Google. If not, tap Remind me later, go to the Transfer or restore screen, and selectRestore from HTC Backup.4. Follow the onscreen instructions to restore your backup and to continue settingup your phone.5. Slide open the Notifications panel to check if there's any notification to finishsetting up your phone.Free apps from Google Play™ will be restored in the background, and you can trackthe progress via a notification in the status bar. To restore paid apps, you need todownload and install them from Google Play.Your apps will appear on the Apps screen as they are installed. The Apps and Homescreen shortcuts will be reorganized as in your backup after all of your apps havebeen installed. You may continue using HTC One (E8) while apps are being restored.17 Phone setup and transferHTC Confidential 20140625 For Certification Only
Transferring content from an Android phoneOn your old Android phone, download the HTC Transfer Tool and use it to transferyour content to your new HTC phone. The types of locally stored content on your oldphone that the tool can transfer include contacts, messages, calendar events, webbookmarks, music, photos, and videos. Some settings can also be transferred.§You need Android version 2.2 or later to use the HTC Transfer Tool on your oldphone.§If your old phone has Android version 2.1 or an earlier version, you need to useBluetooth® transfer. For details, see Transferring contacts from your old phonethrough Bluetooth on page 19.1. If you're setting up your new HTC phone for the first time, select Get contentfrom old phone. Or go to Settings, and then tap Get content from another phone.2. Choose whether to transfer from an old HTC Android phone or other Androidphone.3. Tap Full transfer, and then tap Next.4. Follow the steps shown on your new phone to download the HTC Transfer Toolfrom Google Play to your old phone, install it, and open the tool.5. When you see a PIN on your old phone, make sure the same PIN also appearson your new phone before you continue. If the PIN code doesn't appear, this may mean that your old phone is unable toconnect to your new phone. If this happens, try another transfer method.6. On your old phone, choose the types of content you want to transfer, and thentap Start or Transfer.7. Wait for the transfer to finish.8. Tap Done on both phones.Transferring content from an iPhoneIf you have an iPhone, it's fast and easy to transfer your contacts, messages, and othercontent when you use HTC Sync Manager.To find out how, see Transferring iPhone content and apps to your HTC phone onpage 120.If you only need to migrate your contacts, you can also use Bluetooth transfer. Fordetails, see Transferring contacts from your old phone through Bluetooth on page19.18 Phone setup and transferHTC Confidential 20140625 For Certification Only
Transferring contacts from your old phonethrough BluetoothUse Bluetooth to transfer contacts from an iPhone, a phone that has Android version2.1 (or earlier version), or other types of phones. Depending on the capabilities of yourold phone, you may be able to transfer not only contacts but also other data such ascalendar events and text messages to your new HTC phone.Use HTC Sync Manager to transfer more types of content from an iPhone.1. If you're setting up your new HTC phone for the first time, select Get contentfrom old phone. Or go to Settings, and then tap Get content from another phone.2. Choose whether to transfer from an Android phone, iPhone, or other phonetypes. If you chose to transfer from an Android phone, tap Quick transfer.3. On your old phone, turn Bluetooth on.4. Follow the onscreen instructions on your old and new phones to pair them andstart the data transfer.Other ways of getting contacts and othercontentThere are different ways you can individually add contacts and other content toHTC One (E8).Sync with yourcomputerUse HTC Sync Manager to sync contacts, documents, playlists,and more between HTC One (E8) and your computer running aWindows® or Mac OS operating system.You can also use it to transfer your iTunes backup that containscontacts, messages, and other content from an iPhone fromyour computer to HTC One (E8).Google Account Google contacts are imported to HTC One (E8) after you sign into your Google Account. You can also create more Googlecontacts right from HTC One (E8).Social networkaccountsLog in to your favorite social networks to sync contactinformation from them.Microsoft®ExchangeActiveSync®HTC One (E8) syncs your work contacts from the MicrosoftExchange ActiveSync Server in your workplace.Phone contacts You can create contacts locally on HTC One (E8), if you don'tprefer to store them on your online accounts.nano SIM card Copy all your nano SIM contacts to HTC One (E8).19 Phone setup and transferHTC Confidential 20140625 For Certification Only
Transferring photos, videos, and musicbetween your phone and computerThere are two ways you can transfer your media from or to your computer.§Connect HTC One (E8) to your computer. Your computer will recognize it justlike any removable USB drive, and you can copy your media between them.§Download and use the HTC Sync Manager software on your computer. You canset it up to automatically get music, photos, and videos off HTC One (E8) toyour computer. You can also sync playlists from your computer to the phone.If you have an iPhone, you can even connect it and transfer camera roll photosto your computer. Then reconnect HTC One (E8) and copy them over.Home screenAfter you've turned on and set up HTC One (E8) for the first time, you'll seeHTC BlinkFeed™.§Customize HTC BlinkFeed to show posts from your social networks, headlinesfrom your favorite news media, and more. For details, see Your dynamic Homescreen on page 39.§Swipe left and you’ll discover widget panels for adding your favorite widgets,apps, and more so they’re just a tap away. If you need more room for your stuff,you can add more panels. For details, see Personalizing on page 53.§You can change the apps on the launch bar at the bottom of the Home screen.See Launch bar on page 54.While you're in another screen or app, press to return to the last Home screenyou visited.Using Quick SettingsIn the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth on or off.1. With two fingers, swipe down from the status bar to open Quick Settings.2. To turn a setting on or off, just tap its tile.3. To change the options for a setting, press and hold its tile. Or tap .You can also tap to switch to Quick Settings from the Notifications panel.20 Phone setup and transferHTC Confidential 20140625 For Certification Only
Customizing Quick SettingsAside from the default tiles, there are several other tiles available in Quick Settings.1. With two fingers, swipe down from the status bar to open Quick Settings.2. Tap and do one of the following:§In the Quick Settings list, press and hold next to the item you want tomove and drag it to rearrange the list.§Under Hidden items, press and hold and drag it up to make it availablein Quick Settings.There is a limit to the number of tiles that can be shown in Quick Settings. You mayneed to remove an existing item to make space for another one. To remove anitem, drag it below Hidden items.Getting to know your settingsWant to change the ringtone, set up a Wi-Fi connection, or add your accounts? Dothis and more in Settings.1. Open Settings either from the Quick Settings panel or the Apps screen.§With two fingers, swipe down from the status bar to open Quick Settings,and then tap .§From the Home screen, tap to switch to the Apps screen, and then tapSettings.2. Here are some of the basic settings you can change: §Tap the On/Off switch next to an item such as Wi-Fi to turn it on or off. Tapthe item itself to configure its settings.§Tap Sound to set a ringtone, choose a sound profile, and configureincoming call sound settings.§Tap Personalize to change the wallpaper, add apps and widgets to theHome screen, and more.§Tap Accounts & sync to add and sign in to your different accounts, such asemail, social networks, and more.§Tap Security to help secure HTC One (E8), for example with a screen lock.21 Phone setup and transferHTC Confidential 20140625 For Certification Only
Updating your phone's softwareHTC One (E8) can check and notify you if there’s a new update available. You can alsochoose to automatically download updates or manually check if there's an availableupdate.Checking your system software versionBefore installing a system software update, you can check first what Android and HTCSense™ versions you have on your phone.1. Go to Settings, and then tap About.2. Tap Software information.Enabling automatic updatesYou can choose to automatically download and install software updates for HTC ormobile operator apps.1. Go to Settings, and then tap About.2. Tap Software updates.3. To save on data usage, you can choose to update through Wi-Fi only.4. Choose whether to auto-download system updates, app updates, or both. App updates are installed automatically. You'll still need to confirm when toinstall system software updates.Installing a software updateWhen Internet connection is on and there's a new software update available, theupdate notification icon appears in the status bar.1. Slide the Notifications panel open, and then tap the system update notification.2. If you don't want to download the update using your data connection, selectUpdate over Wi-Fi only.3. Tap Download.4. When download is complete, select Install now, and then tap OK.After updating, HTC One (E8) will restart.22 Phone setup and transferHTC Confidential 20140625 For Certification Only
Installing an application updateWhen Internet connection is on and there's an available update for your HTC ormobile operator apps, the update notification icon appears in the status bar.1. Slide the Notifications panel open, and then tap the update notification. The Updates screen opens with the list of application updates to be installed.2. Tap an item to view its details, and then tap .3. When you're done reviewing the updates, tap Install. You'll be asked to restartHTC One (E8) if needed.Checking for updates manually1. Go to Settings, and then tap About.2. Tap Software updates. HTC One (E8) checks if updates are available.If you don't have Internet connection, you'll be prompted to turn on mobile data orconnect to a Wi-Fi network. Once connected, tap Check now to check for updates.Getting apps from Google PlayGoogle Play is the place to go to find new apps for HTC One (E8). Choose from awide variety of free and paid apps ranging from productivity apps, entertainment, togames.§A Google Wallet™ payment service is required to purchase a paid app. You will beasked to confirm method of payment when you purchase an app.§The name of the Play Store app may differ depending on your region.§The ability to purchase apps varies by region.Finding and installing an appWhen you install apps and use them on HTC One (E8), they may require access toyour personal information or access to certain functions or settings. Download andinstall only apps that you trust.Be cautious when downloading apps that have access to functions or a significantamount of your data on HTC One (E8). You’re responsible for the results of usingdownloaded apps.1. Open the Play Store app.2. Browse or search for an app.3. When you find the app that you like, tap it and read its description and userreviews.23 Phone setup and transferHTC Confidential 20140625 For Certification Only
4. To download or purchase the app, tap Install (for free apps) or the price button(for paid apps).5. Tap Accept. Apps sometimes get updated with improvements or bug fixes. To automaticallydownload updates, after installing the app, tap > Auto-update.To open the app, go to the Apps screen and tap the app.Restoring apps from Google PlayUpgraded to a new phone, replaced a lost one, or performed a factory reset? Restoreapps that you previously downloaded.1. Open the Play Store app.2. Tap to open the slideout menu.3. Tap My apps, swipe to the All tab, and then tap the app you want to restore.4. Install the app.For more details, refer to the Google Play help.Downloading apps from the webYou can download apps directly from websites.§Apps downloaded from websites can be from unknown sources. To help protectHTC One (E8) and your personal data, we strongly recommend that you onlydownload from websites you trust.§Before you can install the downloaded app, make sure that you've setHTC One (E8) to allow installation of third-party apps in Settings > Security >Unknown sources.1. Open the browser, and then go to the website where you can download the appyou want.2. Follow the website's download instructions for the app.After installing the app, make sure to go back to Settings > Security and clear theUnknown sources option.24 Phone setup and transferHTC Confidential 20140625 For Certification Only
Uninstalling an appIf you no longer need an app that you've downloaded and installed, you can uninstallit.Most of the preloaded apps cannot be uninstalled.From the Apps screen, press and hold the app you want to remove, and then drag itto Uninstall.If you purchased an app in Play Store, you can uninstall it for a refund within alimited time. To know more about the refund policy for paid apps, refer to theGoogle Play help.25 Phone setup and transferHTC Confidential 20140625 For Certification Only

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