Contents
- 1. User Manual (statement)
- 2. Users Manual
- 3. User Manual (Statement)
- 4. User Manual
User Manual (statement)
Product
Safety &
Warranty
Information
2 Safety and regulatory guide
Please read before proceeding
THE BATTERY IS NOT FULLY CHARGED WHEN YOU TAKE THE DEVICE OUT OF THE
BOX.
YOUR WARRANTY IS INVALIDATED IF YOU DISASSEMBLE OR ATTEMPT TO
DISASSEMBLE THE DEVICE.
Privacy restrictions
Some countries require full disclosure of recorded telephone conversations.
Important health information and safety precautions
When using this product, the safety precautions below must be taken to avoid possible
legal liabilities and damages.
Retain and follow all product safety and operating instructions. Observe all warnings in
the operating instructions on the product.
To reduce the risk of bodily injury, electric shock, fire, and damage to the equipment,
observe the following precautions.
Electrical safety
This product is intended for use when supplied with power from the designated battery
or power supply unit. Other usage may be dangerous and will invalidate any approval
given to this product.
Safety precautions for proper grounding installation
CAUTION:
Connecting to improperly grounded equipment can result in an electric
shock to your device.
This product is equipped with a USB Cable for connecting with desktop or notebook
computer. Be sure your computer is properly grounded (earthed) before connecting
this product to the computer. The power supply cord of a desktop or notebook
computer has an equipment-grounding conductor and a grounding plug. The plug
must be plugged into an appropriate outlet which is properly installed and grounded in
accordance with all local codes and ordinances.
Safety precautions for power supply unit
Use the correct external power source
A product should be operated only from the type of power source indicated on the
electrical ratings label. If you are not sure of the type of power source required,
consult your authorized service provider or local power company. For a product that
operates from battery power or other sources, refer to the operating instructions
that are included with the product.
This product should be operated only with the following designated power supply
unit(s).
AC adapter:
HTC, TC U250
Handle battery packs carefully
This product contains a Lithium-ion polymer or Lithium-ion battery. There is a risk of
fire and burns if the battery pack is handled improperly.
Safety and regulatory guide 3
WARNING:
To reduce risk of fire or burns, do not disassemble,
crush, puncture, short external contacts or circuits, expose to
temperature above 60° C (140° F), or dispose of in fire or water.
Recycle or dispose of used batteries according to the local
regulations or reference guide supplied with your product.
Take extra precautions
Keep the battery dry and away from water or any liquid as it may cause a short
circuit.
The phone should only be connected to products that bear the USB-IF logo or have
completed the USB-IF compliance program.
Only use the battery with a charging system that has been qualified with the system
per this standard, IEEE-Std-1725. Use of an unqualified battery or charger may
present a risk of fire, explosion, leakage or other hazard.
Avoid dropping the phone. If the phone or battery is dropped, especially on a hard
surface, and the user suspects damage, take it to a service centre for inspection.
If the battery leaks:
Do not allow the leaking fluid to come in contact with skin or clothing. If already in
contact, flush the affected area immediately with clean water and seek medical
advice.
Do not allow the leaking fluid to come in contact with eyes. If already in contact, DO
NOT rub; rinse with clean water immediately and seek medical advice.
Take extra precautions to keep a leaking battery away from fire as there is a danger of
ignition or explosion.
Safety precautions for direct sunlight
Keep this product away from excessive moisture and extreme temperatures. Do not
leave the product inside a vehicle or in places where the temperature may exceed 60°C
(140°F), such as on a car dashboard, window sill, or behind glass that is exposed to
direct sunlight or strong ultraviolet light for extended periods of time. This may
damage the product, overheat the battery, or pose a risk to the vehicle.
Prevention of hearing loss
CAUTION:
Permanent hearing loss may occur if earphones or
headphones are used at high volume for prolonged periods of time.
This device and earphone have been tested to comply with the Sound Pressure Level
requirement laid down in the applicable EN 50332-1 and/or EN 50332-2 standards.
Using Your Phone While Flying
Use of cell phones may be restricted on aircraft. Please check with your airline to see
what restrictions may apply. You may be required to turn off your phone at certain
times. Use of your phone’s cellular connection and use of your phone for voice
communications may be prohibited by law or airline policy. For your safety and the
4 Safety and regulatory guide
safety of other passengers, always follow crew instructions regarding the use of your
phone.
Environment restrictions
Do not use this product in gas stations, fuel depots, chemical plants or where blasting
operations are in progress, or in potentially explosive atmospheres such as fuelling
areas, fuel storehouses, below deck on boats, chemical plants, fuel or chemical transfer
or storage facilities, and areas where the air contains chemicals or particles, such as
grain, dust, or metal powders. Please be aware that sparks in such areas could cause an
explosion or fire resulting in bodily injury or even death.
When in any area with a potentially explosive atmosphere or where flammable
materials exist, the product should be turned off and the user should obey all signs and
instructions. Users are advised not to use the equipment at refueling points such as
service or gas stations, and are reminded of the need to observe restrictions on the use
of radio equipment in fuel depots, chemical plants, or where blasting operations are in
progress.
Road safety
When behind the wheel, driving safely should always be your first priority. According to
the National Highway Traffic Safety Administration (NHTSA), scientific research
indicates that using a wireless phone while driving degrades a driver’s performance,
whether used in a hands-free or hand-held mode. NHTSA advises that the “safest
course of action is to refrain from using a cell phone while driving.” NHTSA’s policy on
“Cell Phone Use While Driving,” as well as Frequently Asked Questions on the subject,
are available at www.nhtsa.gov. For your safety and the safety of those around you,
please consider turning your phone off while you are driving.
If you choose to use your phone while driving, be aware that some state and local
governments have adopted laws governing the use of wireless devices while driving. It
is your responsibility to know and comply with the laws in your area
Safety precautions for RF exposure
Avoid using your phone near metal structures (for example, the steel frame of a
building).
Avoid using your phone near strong electromagnetic sources, such as microwave
ovens, sound speakers, TV and radio.
Use only original manufacturer-approved accessories, or accessories that do not
contain any metal.
Use of non-original manufacturer-approved accessories may violate your local RF
exposure guidelines and should be avoided.
Hearing aids
Some digital wireless phones may interfere with some hearing aids. In the event of such
interference, you may want to consult your service provider, or call the customer
service line to discuss alternatives.
Electrical safety
Accessories
Use only approved accessories.
Do not connect with incompatible products or accessories.
Connection to a car
Safety and regulatory guide 5
Seek professional advice when connecting a phone interface to the vehicle electrical
system.
Faulty and damaged products
Do not attempt to disassemble the phone or its accessory.
Only qualified personnel must service or repair the phone or its accessory.
General precautions
You alone are responsible for how you use your phone and any consequences of its use.
You must always switch off your phone wherever the use of a phone is prohibited. Use
of your phone is subject to safety measures designed to protect users and their
environment.
Avoid applying excessive pressure to the device
Do not apply excessive pressure on the screen and the device to prevent damaging
them. It is also recommended that you store the device in a protective case and only
use your finger when interacting with the touch screen. Cracked display screens due
to improper handling are not covered by the warranty.
Protect your phone
Always treat your phone and its accessories with care and keep them in a clean and
dust-free place.
Do not expose your phone or its accessories to open flames or lit tobacco products.
Do not drop, throw or try to bend your phone or its accessories.
Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its
accessories.
Do not paint your phone or its accessories.
Do not attempt to disassemble your phone or its accessories, only authorised
personnel must do so.
Store your phone or its accessories at temperatures between 0° C to 40° C.
Please check local regulations for disposal of electronic products.
Do not carry your phone in your back pocket as it could break when you sit down.
Damage requiring service
Unplug the product from the electrical outlet and refer servicing to an authorized
service technician or provider under the following conditions:
The product has been exposed to rain or liquid, dropped, subject to impact or
damaged.
There are noticeable signs of overheating.
The product does not operate normally when you follow the operating instructions.
Avoid hot areas
The product should be placed away from heat sources such as radiators, heat
registers, stoves, or other products (including amplifiers) that produce heat.
Avoid wet areas
Never use the product in rain, or near washbasins or other wet or high humidity
locations. If your product gets wet, do not try to dry the product with the use of an
oven or dryer, as this may damage your product.
Avoid using your device after a dramatic change in temperature
When you move your device between environments with very different temperature
and/or humidity ranges, condensation may form on or within the device. To avoid
damaging the device, allow sufficient time for the moisture to evaporate before using
6 Safety and regulatory guide
the device.
NOTICE:
When taking the device from low-temperature conditions into a warmer
environment or from high-temperature conditions into a cooler environment, allow
the device to acclimate to room temperature before turning on power.
Avoid pushing objects into product
Never push objects of any kind into cabinet slots or other openings in the product.
Slots and openings are provided for ventilation. These openings must not be blocked
or covered.
Adjust the volume
Turn down the volume before using headphones or other audio devices.
Cleaning
Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning, but NEVER use water to clean the
LCD screen.
Small children
Do not leave your phone and its accessories within the reach of small children or
allow them to play with it. They could hurt themselves or others, or could accidentally
damage the phone. Your phone contains small parts with sharp edges that may
cause an injury or which could become detached and create a choking hazard.
Consult the doctor immediately if the accessories or battery are swallowed.
Repetitive motion injuries
To minimise the risk of RSI, when Texting or playing games with your phone:
Do not grip the phone too tightly
Press the buttons lightly
Electrostatic discharge (ESD)
Do not touch the SIM card’s metal connectors.
Emergency calls
This phone, like any wireless phone, operates using radio signals, which cannot
guarantee connection in all conditions. Therefore, you must never rely solely on any
wireless phone for emergency communications.
Regulatory agency identifications
For regulatory identification purposes, your product is assigned a model number of
0PM9310(HTCD200L).
Your phone’s FCC ID is
NM80PM9310
. This FCC ID can also be found printed on the
back of the device.
To ensure continued reliable and safe operation of your device use only the HTC
qualified battery with your
0PM9310(HTCD200L)
: Battery Pack, model number
B0PKX100
.
Operating temperature range: 32°F to 104°F (0°C to 40°C)
NOTE:
This product is intended for use with a certified Class 2 Limited Power Source,
rated 5 Volts DC, maximum 1.0 Amp power supply unit.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
Safety and regulatory guide 7
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio or television technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause
undesired operation.
FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices
The FCC has adopted rules to ensure reasonable access to telecommunications
services for persons with hearing disabilities. As part of this effort, the industry uses a
rating system for wireless phones to help hearing device users find phones that may be
compatible with their hearing devices (hearing aids and cochlear implants). This
hearing-aid compatibility (HAC) rating system is described in the American National
Standards Institute (ANSI) C63.19 standard and includes the following ratings:
M-Ratings:
For phones that use acoustic coupling with hearing devices that are not
operating in telecoil mode.
Phones rated M3 or M4 meet FCC HAC requirements and
are likely to generate less radio frequency interference with hearing devices than
phones with lower ratings. M4 is the better/higher of the two ratings. Your
0PM9310
is
rated
M4.
T-Ratings:
For phones that use inductive coupling with hearing devices operating in
telecoil mode.
Phones rated T3 or T4 meet FCC HAC requirements and are likely to be
more usable with a hearing aid’s telecoil than phones that are not rated. T4 is the
better/higher of the two ratings. Your
0PM9310
is rated
T4.
This phone has been tested and rated for use with hearing aids for some of the wireless
technologies that it uses. However, there may be some newer wireless technologies
used in this phone that have not been tested yet for use with hearing aids. It is
important to try the different features of this phone thoroughly and in different
locations, using your hearing aid or cochlear implant, to determine if you hear any
interfering noise. Consult your service provider or the manufacturer of this phone for
information on hearing aid compatibility. If you have questions about return or
exchange policies, consult your service provider or phone retailer.
The ratings are not guarantees. Trying out the phone with your hearing device is the
best way to evaluate it for your personal needs. Results will vary depending on a user’s
hearing device and hearing loss. For example, if some wireless phones are used near
some hearing devices, users may detect a buzzing, humming, or whining noise. Some
hearing devices are more immune than others to this interference noise, and phones
also vary in the amount of interference they generate. If your hearing device happens
to be vulnerable to interference, you may not be able to use a rated phone successfully.
Please power off the Bluetooth function while using hearing aid devices with your
0PM9310
.
8 Safety and regulatory guide
For information about hearing aids and digital wireless phones
FCC Hearing Aid Compatibility and Volume Control:
http://www.fcc.gov/cgb/dro/hearing.html
Hearing Aid Compatibility for Wireless Telephones
http://www.fcc.gov/guides/hearing-aid-compatibility-wireless-telephones
Exposure to Radio Frequency Energy
Your wireless device has an internal antenna that emits radio frequency (RF) energy.
Human exposure to RF energy has been and continues to be the subject of scientific
research. According to the U.S. Food and Drug Administration (FDA), “the weight of
scientific evidence has not linked cell phones with any health problems.” You can
access this FDA publication and other information on human exposure to RF energy at:
U.S. Food and Drug Administration:
http://www.fda.gov/Radiation-EmittingProducts/RadiationEmittingProductsandProcedures
/HomeBusinessandEntertainment/CellPhones/ucm116282.htm
Federal Communications Commission:
http://www.fcc.gov/encyclopedia/radio-frequency-safety
NIH National Institute of Environmental Health Sciences:
http://www.niehs.nih.gov/health/topics/agents/cellphones/
Health Canada:
http://healthycanadians.gc.ca/consumer-consommation/home-maison/cell-eng.php
World Health Organization:
http://www.who.int/mediacentre/factsheets/fs193/en/
IEEE Committee on Man and Radiation:
http://ewh.ieee.org/soc/embs/comar/
International Commission on Non-Ionizing Radiation Protection:
http://www.icnirp.de/
Specific Absorption Rate (SAR) Testing
Your device has been designed to comply with applicable limits for RF exposure. These
limits use a unit of measurement called Specific Absorption Rate, or SAR, which refers
to the rate at which the body absorbs RF energy. The Federal Communications
Commission (FCC) has established a SAR limit for mobile phones of 1.6 W/kg, which
applies in the United States and other countries that follow the FCC’s SAR limit. This
limit is based upon standards developed by expert non-government organizations,
such as the Institute of Electrical and Electronics Engineers (IEEE) and the National
Council on Radiation Protection and Measurements (NCRP), and input from other
federal agencies such as the FDA and EPA. In countries that follow the Council of the
European Union, the SAR limit is 2.0 W/kg.
SAR testing is conducted with the device placed in common operating positions (e.g.,
held against the head, worn on the body) and transmitting at its highest certified power
level in each frequency band of operation. Because the device is transmitting at its
highest certified power level, SAR tests capture a worst-case operating scenario and
therefore often do not reflect the amount of RF exposure during normal, everyday use.
More information on SAR testing is available on the FCC’s website at
http://www.fcc.gov/guides/wireless-devices-and-health-concerns.
HTC Corp. submitted SAR test results demonstrating compliance with the FCC’s SAR
limit for wireless devices as part of the FCC’s equipment certification process for this
Safety and regulatory guide 9
device. These results can be accessed via the FCC’s equipment authorization database
(found at http://transition.fcc.gov/oet/ea/fccid/) by searching for the device’s FCC ID:
NM80PM9310
.This device’s maximum SAR values as reported to the FCC are:
SAR information
Head: 0.39 W/kg@1g
Body-worn Accessory: 0.93 W/kg@1g
Body-worn Operation
This device was tested for typical body-worn operations. A minimum separation
distance must be maintained between the user’s body and the handset, including the
antenna:
1 cm to comply with the RF exposure requirements in the U.S.
Third-party belt-clips, holsters, and similar accessories used by this device should not
contain any metallic components. Body-worn accessories that do not meet these
requirements may not comply with RF exposure requirements and should be avoided.
Use only the supplied or an approved antenna. Unauthorized antennas, modifications,
or attachments could impair call quality, damage the phone, or result in violation of
regulations. Do not use the phone with a damaged antenna. If a damaged antenna
comes into contact with the skin, a minor burn may result. Please contact your local
dealer for replacement antenna
Reducing RF Exposure
Organizations such as the FCC have identified the following measures to reduce your
exposure to RF energy:
Use speaker mode or a hands-free accessory to minimize time spent with the
wireless device held against your head;
Increase the distance between the wireless device and your head and body; and
Send texts instead of making or receiving voice calls.
For more information, see the FCC’s web page on Wireless Devices and
Health Concerns at
http://www.fcc.gov/guides/wireless-devices-and-health-concerns.
FCC RF Statement
This equipment has been tested and found to comply with FCC radiation exposure
limits for use in an uncontrolled environment, in accordance with the procedures
specified by FCC rules.
This equipment has been tested and found to comply with co-location compliance
requirements for built-in Bluetooth and WLAN.
This equipment must not be co-located or operated in conjunction with any other
antenna or transmitter.
Use only the supplied or an approved antenna. Unauthorized antennas, modifications,
or attachments could impair call quality, damage the phone, or result in violation of
regulations. Do not use the phone with a damaged antenna. If a damaged antenna
comes into contact with the skin, a burn may result. Please contact your local dealer
for replacement antenna.
10 Safety and regulatory guide
WEEE notice
The Directive on Waste Electrical and Electronic Equipment (WEEE), which entered
into force as European law on 13th February 2003, resulted in a major change in the
treatment of electrical equipment at end-of-life.
The purpose of this Directive is, as a first priority, the prevention of WEEE, and in
addition, to promote the reuse, recycling and other forms of recovery of such wastes
so as to reduce disposal.
The WEEE logo (shown at the left)
on the product or on its box
indicates that this product must not be disposed of or dumped
with your other household waste. You are liable to dispose of all
your electronic or electrical waste equipment by relocating
over to the specified collection point for recycling of such
hazardous waste. Isolated collection and proper recovery of
your electronic and electrical waste equipment at the time of
disposal will allow us to help conserving natural resources.
Moreover, proper recycling of the electronic and electrical
waste equipment will ensure safety of human health and
environment. For more information about electronic and
electrical waste equipment disposal, recovery, and collection
points, please contact your local city center, household waste
disposal service, shop from where you purchased the
equipment, or manufacturer of the equipment.
RoHS compliance
This product is in compliance with Directive 2011/65/EU of the European Parliament
and of the Council of 8 June 2011, on the restriction of the use of certain hazardous
substances in electrical and electronic equipment (RoHS) and its amendments.
CEC Appliance Efficiency Compliance
The BC logo (shown at the left) indicates that this product complies with
the California Energy Commission (CEC) energy efficiency standards for
battery charger systems set forth at California Code of Regulations Title
20, Sections 1601 through 1608.
Proprietary Notice
© 2013-2015 HTC Corporation. All rights reserved. HTC, the HTC logo, and all other HTC
device and feature names are the trademarks or registered trademarks in the U.S.
and/or other countries of HTC Corporation and its affiliates.
Safety and regulatory guide 11
HTC LIMITED WARRANTY
HTC LIMITED WARRANTYHTC LIMITED WARRANTY
HTC LIMITED WARRANTY
PLEASE READ THIS
PLEASE READ THIS PLEASE READ THIS
PLEASE READ THIS LIMITED WARRANTY CAREFULLY TO
LIMITED WARRANTY CAREFULLY TO LIMITED WARRANTY CAREFULLY TO
LIMITED WARRANTY CAREFULLY TO
UNDERSTAND YOUR RIGHTS AND OBLIGATIONS. THIS
UNDERSTAND YOUR RIGHTS AND OBLIGATIONS. THIS UNDERSTAND YOUR RIGHTS AND OBLIGATIONS. THIS
UNDERSTAND YOUR RIGHTS AND OBLIGATIONS. THIS
LIMITED WARRANTY CONTAINS A MANDATORY
LIMITED WARRANTY CONTAINS A MANDATORY LIMITED WARRANTY CONTAINS A MANDATORY
LIMITED WARRANTY CONTAINS A MANDATORY
ARBITRATION AGREEMENT.
ARBITRATION AGREEMENT.ARBITRATION AGREEMENT.
ARBITRATION AGREEMENT.
BY USING YOUR HTC PRODUCT OR ACCESSORY, YOU AGREE
BY USING YOUR HTC PRODUCT OR ACCESSORY, YOU AGREE BY USING YOUR HTC PRODUCT OR ACCESSORY, YOU AGREE
BY USING YOUR HTC PRODUCT OR ACCESSORY, YOU AGREE
TO THE LIMITED WARRANTY AND ARBITRATION AGREEMENT
TO THE LIMITED WARRANTY AND ARBITRATION AGREEMENT TO THE LIMITED WARRANTY AND ARBITRATION AGREEMENT
TO THE LIMITED WARRANTY AND ARBITRATION AGREEMENT
BELOW. IF YOU DO
BELOW. IF YOU DO BELOW. IF YOU DO
BELOW. IF YOU DO NOT ACCEPT THIS LIMITED WARRANTY
NOT ACCEPT THIS LIMITED WARRANTY NOT ACCEPT THIS LIMITED WARRANTY
NOT ACCEPT THIS LIMITED WARRANTY
OR ARBITRATION AGREEMENT, DO NOT USE YOUR HTC
OR ARBITRATION AGREEMENT, DO NOT USE YOUR HTC OR ARBITRATION AGREEMENT, DO NOT USE YOUR HTC
OR ARBITRATION AGREEMENT, DO NOT USE YOUR HTC
PRODUCT. INSTEAD, PLEASE RETURN IT WITHIN FOURTEEN
PRODUCT. INSTEAD, PLEASE RETURN IT WITHIN FOURTEEN PRODUCT. INSTEAD, PLEASE RETURN IT WITHIN FOURTEEN
PRODUCT. INSTEAD, PLEASE RETURN IT WITHIN FOURTEEN
(14) DAYS OF PURCHASE TO THE PROVIDER OR RETAILER
(14) DAYS OF PURCHASE TO THE PROVIDER OR RETAILER (14) DAYS OF PURCHASE TO THE PROVIDER OR RETAILER
(14) DAYS OF PURCHASE TO THE PROVIDER OR RETAILER
FROM WHOM YOU PURCHASED IT FOR A REFUND. SOME
FROM WHOM YOU PURCHASED IT FOR A REFUND. SOME FROM WHOM YOU PURCHASED IT FOR A REFUND. SOME
FROM WHOM YOU PURCHASED IT FOR A REFUND. SOME
STATES, WIRELESS SERVICE PROV
STATES, WIRELESS SERVICE PROVSTATES, WIRELESS SERVICE PROV
STATES, WIRELESS SERVICE PROVIDERS OR RETAILERS
IDERS OR RETAILERS IDERS OR RETAILERS
IDERS OR RETAILERS
ALLOW A LONGER RETURN PERIOD, SO THE ABOVE
ALLOW A LONGER RETURN PERIOD, SO THE ABOVE ALLOW A LONGER RETURN PERIOD, SO THE ABOVE
ALLOW A LONGER RETURN PERIOD, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU.
LIMITATION MAY NOT APPLY TO YOU. LIMITATION MAY NOT APPLY TO YOU.
LIMITATION MAY NOT APPLY TO YOU.
DEFINITIONS
DEFINITIONSDEFINITIONS
DEFINITIONS
The following definitions apply to this Limited Warranty:
1. “Product” means a new mobile device that can be
identified by the “HTC” trademark, trade name, or
logo affixed to the device as originally supplied,
manufactured by or for HTC and purchased from
an authorized retailer.
2. “Accessory” means a new headset, case, or other
secondary component that is not affixed to the
Product at the time of sale and included in the box;
provided that it was manufactured by or for HTC
and purchased from an authorized retailer and can
be identified by the “HTC” trademark, trade name,
or logo affixed to the to the component as
originally supplied.
12 Safety and regulatory guide
3. “Warranty Period,” for a Product, means twelve (12)
months from the date You purchased the Product
from an authorized retailer; and for Accessories,
including any media on which software is provided,
CD-ROM, or memory card, means ninety (90) days
from the date You purchased it from an authorized
retailer; unless You and HTC agree in writing to a
different duration.
4. “State” means a State, the District of Columbia,
and any other United States territory or possession.
5. “You” or “Your” means the original retail purchaser
and/or original end-user of the Product or
Accessory.
WHAT IS COVERED BY THIS LIMITED WARRANTY?
WHAT IS COVERED BY THIS LIMITED WARRANTY?WHAT IS COVERED BY THIS LIMITED WARRANTY?
WHAT IS COVERED BY THIS LIMITED WARRANTY?
During the Warranty Period HTC warrants that the Product or
Accessory will function properly if used under normal conditions in
accordance with the user instruction materials packaged with the
Product or Accessory or posted on-line (“Limited Warranty”).
This Limited Warranty is given only to You, and may not be sold,
assigned, transferred, or given in full or in part to any subsequent
purchaser or acquirer of the Product or Accessory or any other
person. This Limited Warranty gives You specific legal rights, and
You may also have other rights which vary from State to State.
WHAT IS NOT COVERED BY THIS LIMITED WARRANTY?
WHAT IS NOT COVERED BY THIS LIMITED WARRANTY?WHAT IS NOT COVERED BY THIS LIMITED WARRANTY?
WHAT IS NOT COVERED BY THIS LIMITED WARRANTY?
This Limited Warranty does not apply other than to the Product or
Accessory. It therefore does not apply to any non-HTC equipment
or any software whatsoever, whether developed by HTC or a third
party, even if packaged with or installed on the Product or
Accessory prior to purchase by You. Third party manufacturers,
suppliers, or publishers may provide warranties for their own
Safety and regulatory guide 13
products and You may contact them directly for service.
EVEN WITH RESPECT TO THE PRODUCT OR ACCESSORY YOU
PURCHASED, THIS LIMITED WARRANTY SHALL NOT APPLY:
1. if the Product or Accessory serial number, the date
code, the IMEI/MEID number, the water indicator,
or the warranty seal (void label) has been removed,
erased, defaced, or altered, or is illegible;
2. to any deterioration of the cosmetic appearance of
the Product or Accessory due to normal wear and
tear;
3. to consumable parts, such as batteries or
protective coatings that are reasonably expected
to diminish over time, unless failure has occurred
due to a malfunction;
4. to malfunctions caused by the battery, if
improperly installed by You or another person, if
the seals of the battery enclosure or the cells are
broken or show evidence of tampering, or if used in
equipment other than that for which it has been
specified;
5. to malfunctions caused by electrical surges or
other electrical current problems that are not the
fault of the Product or Accessory;
6. to use not in accordance with the user manual;
rough handling; exposure to moisture, dampness
or extreme thermal or environmental conditions or
a rapid change in such conditions; corrosion; or
oxidation;
14 Safety and regulatory guide
7. to unauthorized modifications or connections,
unauthorized opening, repair by use of
unauthorized spare parts, or repair by an
unauthorized person or location;
8. to accidents, forces of nature, or other actions
beyond the reasonable control of HTC (including
but not limited to deficiencies in consumable parts)
unless the defect was caused directly by a
malfunction;
9. to physical damage to the surface of the Product
or Accessory, including but not limited to cracks or
scratches on any LCD screen or lens;
10. to any Bluetooth device, wireless connection or
other product to which the Product may connect.
HTC does not warrant that the operation of the
Product or Accessory will be uninterrupted or
error-free. HTC makes no warranty regarding the
speed or quality of service provided by a wireless
service provider;
11. where the software loaded on the Product,
including but not limited to the operating system,
needs to be upgraded due to changes in cellular
network parameters or the availability of an
updated operating system, if such updates can be
loaded by You;
12. to any Product in which the bootloader has been
unlocked, or in which the operating system has
been altered, including any failed attempts to
unlock the bootloader or alter the operating
system, regardless of whether such modifications
are authorized, approved, or otherwise sanctioned
by HTC; or
Safety and regulatory guide 15
13. to malfunctions caused by the use of the Product
or Accessory with or connection of the Product to
an accessory not approved or provided by HTC or
used in any way other than its intended use and
where such defect is not the fault of the Product
itself. Many companies sell accessories such as
internal or external batteries, rapid chargers, or
signal boosters that may look like HTC Accessories
and/or claim to meet or exceed HTC specifications.
Use of non-HTC accessories may void this Limited
Warranty.
This Limited Warranty is valid and enforceable only in the country
where the Product or Accessory is intended to be sold. Moreover,
if the Product or Accessory is returned to be repaired under this
Limited Warranty in a country other than where it was intended to
be sold, HTC will attempt to repair the Product or Accessory but
cannot guarantee the outcome or compatibility with wireless
network(s) outside the intended destination country. Warranty
service availability and response times may vary from country to
country and may also be subject to a registration requirement in
the country of purchase.
HOW DO I OBTAIN WARRANTY SERVICE?
HOW DO I OBTAIN WARRANTY SERVICE?HOW DO I OBTAIN WARRANTY SERVICE?
HOW DO I OBTAIN WARRANTY SERVICE?
In the event of a perceived malfunction in the Product or
Accessory, You should take the following actions:
1. Refer to the user manual and/or resources
available at www.htc.com/support in order to
identify and correct the problem. Please note
Please note Please note
Please note
that opening the Product or Accessory may
that opening the Product or Accessory may that opening the Product or Accessory may
that opening the Product or Accessory may
cause damage that is not covered under the
cause damage that is not covered under the cause damage that is not covered under the
cause damage that is not covered under the
Limited Warranty.
Limited Warranty.Limited Warranty.
Limited Warranty.
16 Safety and regulatory guide
2. If the problem cannot be resolved by reference to
the user manual and/or resources available at
htc.com/support, You should contact the provider
or retailer from which You purchased the Product
or Accessory, contact an HTC service center, or
visit www.htc.com for further information. Only
HTC or an HTC authorized service center should
perform service on the Product or Accessory.
3. When You contact the provider, retailer, or HTC,
please be sure to have the following information
available:
a. The model, serial number, and IMEI/ESN
number of the Product or Accessory.
b. Your full address and contact
information.
c. A copy of the original invoice, receipt or
bill of sale for the purchase of the
Product or Accessory. You must present
a valid proof of purchase upon making
any claims pursuant to this Limited
Warranty. If no valid proof of purchase
is supplied and the Product or
Accessory was manufactured more than
fifteen (15) months prior to the date the
claim is made, HTC has no obligation to
provide support under the Limited
Warranty.
Upon completion of these steps, the provider, retailer, or HTC will
provide You with instructions regarding how and when the
Product or Accessory should be returned. You may be responsible
for costs in connection with the return of the Product or Accessory
to the provider, retailer, or HTC.
If You return the Product or Accessory during the Warranty Period
and it satisfies the terms of this Limited Warranty, HTC or its
Safety and regulatory guide 17
authorized agent will, at its sole discretion, repair or replace it.
Repair or replacement may involve the use of a functionally
equivalent reconditioned Product and/or parts. The provider,
retailer, or HTC will return the repaired or replacement Product or
Accessory to You in good working condition. Any Product,
Accessory, or parts or components thereof that are replaced under
the terms of this Limited Warranty become the property of the
provider, retailer, or HTC.
Rather than ask You to return the Product or Accessory, HTC may
instead elect to supply user-installable parts directly to You to fulfill
its Limited Warranty obligations. You in turn agree to return the
replaced parts if requested by HTC.
Before returning any unit for service, be sure to back up data and
remove any confidential, proprietary, or personal information,
and/or removable memory from the Product, such as micro SD
cards. HTC is not responsible for damage to or loss of any
programs, data, images, personal information, or removable
storage media. DURING THE NORMAL REPAIR PROCESS, THE
CONTENTS OF THE PRODUCT WILL LIKELY BE ERASED,
INCLUDING DATA STORED ON EITHER INSTALLED OR
REMOVABLE STORAGE. At HTC’s sole discretion, the Product or
Accessory may be returned to You in either the original
configuration or as updated to the newest available software.
HTC reserves the right to restrict warranty service to the country
where the Product or Accessory was intended to be sold. HTC
must be notified of a perceived malfunction during the applicable
Warranty Period in order for You to be eligible for any remedy
under the Limited Warranty. Do not ship Your Product or
Accessory directly to HTC unless You are asked to do so when
following the steps above. If You need to return the Product or
Accessory for warranty service, the steps above must be followed.
18 Safety and regulatory guide
DISCLAIMER AND LIMITATION OF OTHER WARRANTIES AND
DISCLAIMER AND LIMITATION OF OTHER WARRANTIES AND DISCLAIMER AND LIMITATION OF OTHER WARRANTIES AND
DISCLAIMER AND LIMITATION OF OTHER WARRANTIES AND
RIGHTS
RIGHTSRIGHTS
RIGHTS
TO THE EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY
AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU
OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS,
WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS, OR IMPLIED.
HTC DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION, WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO
THE EXTENT PERMITTED BY LAW. INSOFAR AS SUCH
WARRANTIES CANNOT BE DISCLAIMED, HTC LIMITS THE
DURATION AND REMEDIES OF SUCH WARRANTIES TO THE
DURATION OF THIS LIMITED WARRANTY AND, AT HTC’S OPTION,
THE REPAIR OR REPLACEMENT SERVICES DESCRIBED BELOW.
Some States do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to You.
LIMITATION OF LIABILITY
LIMITATION OF LIABILITYLIMITATION OF LIABILITY
LIMITATION OF LIABILITY
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE
MAXIMUM EXTENT PERMITTED BY LAW, HTC SHALL NOT BE
LIABLE FOR INCIDENTAL OR CONSEQUENTIAL LOSSES OR
DAMAGES OF ANY NATURE WHATSOEVER, INCLUDING BUT
NOT LIMITED TO LOST PROFITS OR COMMERCIAL LOSS,
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION,
LOSS OF DATA, LOSS OF PRIVACY, OR LOSS OF
CONFIDENTIALITY. NOTWITHSTANDING THE FOREGOING AND
EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE, HTC
AND ITS SUPPLIERS’ ENTIRE LIABILITY UNDER ANY PROVISION
OF THIS LIMITED WARRANTY SHALL BE LIMITED TO THE
AMOUNT ACTUALLY PAID BY THE CUSTOMER FOR THE
PRODUCT. THESE EXCLUSIONS APPLY EVEN IF HTC HAS BEEN
ADVISED OF THE POSSIBILITY OF THESE DAMAGES. Some
States do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may
Safety and regulatory guide 19
not apply to You.
AGREEMENT TO ARBITRATE DISPUTES
AGREEMENT TO ARBITRATE DISPUTESAGREEMENT TO ARBITRATE DISPUTES
AGREEMENT TO ARBITRATE DISPUTES
ALL DISPUTES ARISING IN ANY WAY FROM THIS LIMITED
ALL DISPUTES ARISING IN ANY WAY FROM THIS LIMITED ALL DISPUTES ARISING IN ANY WAY FROM THIS LIMITED
ALL DISPUTES ARISING IN ANY WAY FROM THIS LIMITED
WARRANTY OR THE SALE, CONDITION, USE, OR
WARRANTY OR THE SALE, CONDITION, USE, OR WARRANTY OR THE SALE, CONDITION, USE, OR
WARRANTY OR THE SALE, CONDITION, USE, OR
PERFORMANCE OF THE PRODUCT AND/OR ACCESSORY
PERFORMANCE OF THE PRODUCT AND/OR ACCESSORY PERFORMANCE OF THE PRODUCT AND/OR ACCESSORY
PERFORMANCE OF THE PRODUCT AND/OR ACCESSORY
SHALL BE RESOLVED EXCLUSIVELY THROUGH F
SHALL BE RESOLVED EXCLUSIVELY THROUGH FSHALL BE RESOLVED EXCLUSIVELY THROUGH F
SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND
INAL AND INAL AND
INAL AND
BINDING ARBITRATION, AND NOT BY A COURT OR JURY.
BINDING ARBITRATION, AND NOT BY A COURT OR JURY.BINDING ARBITRATION, AND NOT BY A COURT OR JURY.
BINDING ARBITRATION, AND NOT BY A COURT OR JURY.
If You intend to seek arbitration under the preceding paragraph,
You must first notify HTC of the dispute in writing at least 30 days
in advance of initiating the arbitration. Notice to HTC should be
sent to HTC Arbitration Program Administrator, 13920 SE Eastgate
Way, Suite 200, Bellevue, WA 98005. Similarly, if HTC intends to
seek arbitration under the preceding paragraph, HTC must first
notify You of the dispute in writing at least 30 days in advance of
initiating the arbitration. The notice must describe the nature of
the claim and the relief being sought. If You and HTC are unable to
resolve the dispute within 30 days, either You or HTC may then file
an arbitration claim. HTC will pay any filing fee charged to initiate
the arbitration as well as any administrative and arbitrator fees
charged later by the arbitral body, unless Your claim is found to be
frivolous.
The arbitration shall be conducted before a single arbitrator, whose
award may not exceed, in form or amount, the relief that a United
States District Court could order under the Limited Warranty. The
arbitration shall be according to the American Arbitration
Association Commercial Arbitration Rules applicable to consumer
disputes (the “AAA Rules”), except insofar as those rules would be
inconsistent with any part of this Limited Warranty, including
without limitation the agreement to arbitrate. The arbitration shall
be held in the county in which You are billed for Your wireless
service.
For any arbitration in which Your total monetary claims, exclusive
20 Safety and regulatory guide
of attorney’s fees and expert witness fees, are $5,000 or less, the
arbitrator may, if You prevail, award Your reasonable attorney’s fees
and expert witness fees as part of any award, but may not grant
HTC its attorney’s fees, expert witness fees, or costs unless the
arbitrator finds that You brought the claim in bad faith or that Your
claim is frivolous under applicable legal standards. For claims of
$5,000 or less, You may decide whether You would prefer to have
the arbitration decided based only on documents submitted to the
arbitrator, or by a hearing in person or by phone. In a case where
Your total monetary claims, exclusive of attorney’s fees and expert
witness fees, are greater than $5,000, the arbitrator may grant to
the prevailing party, or apportion among the parties, reasonable
attorney’s fees, expert witness fees, and costs, insofar as it is
permitted by governing law.
This agreement to arbitrate is subject to the following additional
conditions:
1. Decisions Concerning Arbitrability or Enforceability:
Notwithstanding the AAA Rules, any decisions
concerning arbitrability of a particular dispute, including
but not limited to whether a class arbitration is
permitted by this Limited Warranty, shall be resolved by
a proper court, rather than an arbitrator. Any dispute
concerning the enforceability of this agreement to
arbitrate, or any part thereof, shall also be resolved by a
proper court, rather than an arbitrator.
2. Waiver of Class Arbitration: NO DISPUTE WITHIN THE
SCOPE OF THE DISPUTE RESOLUTION CLAUSE MAY
BE COMBINED OR CONSOLIDATED WITH A DISPUTE
INVOLVING ANY OTHER PERSON’S OR ENTITY’S
PRODUCT OR CLAIM. NO CLASS OR COLLECTIVE
NO CLASS OR COLLECTIVE NO CLASS OR COLLECTIVE
NO CLASS OR COLLECTIVE
ARBITRATION IS PERMITTED, EVEN IF THE AA
ARBITRATION IS PERMITTED, EVEN IF THE AAARBITRATION IS PERMITTED, EVEN IF THE AA
ARBITRATION IS PERMITTED, EVEN IF THE AAA
A A
A
RULES OR OTHER RULES GOVERNING THE
RULES OR OTHER RULES GOVERNING THE RULES OR OTHER RULES GOVERNING THE
RULES OR OTHER RULES GOVERNING THE
ARBITRATION WOULD OTHERWISE PERMIT IT.
ARBITRATION WOULD OTHERWISE PERMIT IT.ARBITRATION WOULD OTHERWISE PERMIT IT.
ARBITRATION WOULD OTHERWISE PERMIT IT. THE
ARBITRATOR IS AUTHORIZED TO AWARD RELIEF
Safety and regulatory guide 21
ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING
RELIEF AND ONLY TO THE EXTENT PERMITTED TO
RESOLVE THAT INDIVIDUAL’S CLAIM, SUBJECT TO
THE RESTRICTIONS IN THIS LIMITED WARRANTY.
3. Applicability of Agreement to Arbitrate: IF THE
PROHIBITION ON CLASS ARBITRATIONS SET FORTH
ABOVE IS DEEMED TO BE UNENFORCEABLE, THEN
THE AGREEMENT TO ARBITRATE WILL NOT APPLY.
4. RIGHT TO OPT OUT
RIGHT TO OPT OUTRIGHT TO OPT OUT
RIGHT TO OPT OUT: This agreement
: This agreement: This agreement
: This agreement
to arbitrate
to arbitrate to arbitrate
to arbitrate
disputes will apply unless You notify HTC in writing
disputes will apply unless You notify HTC in writing disputes will apply unless You notify HTC in writing
disputes will apply unless You notify HTC in writing no
no no
no
later than 30 calendar days
later than 30 calendar dayslater than 30 calendar days
later than 30 calendar days
of purchasing the Product
of purchasing the Product of purchasing the Product
of purchasing the Product
or Accessory that You reject the agreement to
or Accessory that You reject the agreement to or Accessory that You reject the agreement to
or Accessory that You reject the agreement to
arbitrate. You must include in Your notice of opt
arbitrate. You must include in Your notice of optarbitrate. You must include in Your notice of opt
arbitrate. You must include in Your notice of opt-
--
-out
out out
out
(a) Your name and address; (b)
(a) Your name and address; (b) (a) Your name and address; (b)
(a) Your name and address; (b) the date on which You
the date on which You the date on which You
the date on which You
purchased the Product or Accessory; (c) the Product
purchased the Product or Accessory; (c) the Product purchased the Product or Accessory; (c) the Product
purchased the Product or Accessory; (c) the Product
model name; and (d) the IMEI or MEID or Serial
model name; and (d) the IMEI or MEID or Serial model name; and (d) the IMEI or MEID or Serial
model name; and (d) the IMEI or MEID or Serial
Number of the Product or Accessory. These numbers
Number of the Product or Accessory. These numbers Number of the Product or Accessory. These numbers
Number of the Product or Accessory. These numbers
can be found on the Product packaging and on the
can be found on the Product packaging and on the can be found on the Product packaging and on the
can be found on the Product packaging and on the
Product or Accessory. You must sen
Product or Accessory. You must senProduct or Accessory. You must sen
Product or Accessory. You must send Your written
d Your written d Your written
d Your written
notice to HTC Arbitration Program Administrator,
notice to HTC Arbitration Program Administrator, notice to HTC Arbitration Program Administrator,
notice to HTC Arbitration Program Administrator,
13920 SE Eastgate Way, Suite 200, Bellevue, WA
13920 SE Eastgate Way, Suite 200, Bellevue, WA 13920 SE Eastgate Way, Suite 200, Bellevue, WA
13920 SE Eastgate Way, Suite 200, Bellevue, WA
98005. No other form of notice will be effective to
98005. No other form of notice will be effective to 98005. No other form of notice will be effective to
98005. No other form of notice will be effective to
opt out of this agreement to arbitrate. If You opt out
opt out of this agreement to arbitrate. If You opt out opt out of this agreement to arbitrate. If You opt out
opt out of this agreement to arbitrate. If You opt out
of the agreement to arbitrate, the L
of the agreement to arbitrate, the Lof the agreement to arbitrate, the L
of the agreement to arbitrate, the Limited Warranty
imited Warranty imited Warranty
imited Warranty
will still apply to You.
will still apply to You.will still apply to You.
will still apply to You.
GENERAL PROVISIONS
GENERAL PROVISIONSGENERAL PROVISIONS
GENERAL PROVISIONS
1. Waiver of Jury Trial: IF A DISPUTE BETWEEN YOU
AND HTC PROCEEDS IN COURT RATHER THAN OR IN
ADDITION TO IN ARBITRATION, YOU AND HTC
UNCONDITIONALLY WAIVE ANY RIGHT TO TRIAL BY
JURY IN ANY ACTION, PROCEEDING, OR
COUNTERCLAIM ARISING OUT OF OR RELATING TO
THIS LIMITED WARRANTY.
22 Safety and regulatory guide
2. Governing Law: The Federal Arbitration Act (the “FAA”)
applies to the agreement to arbitrate. Except as
preempted by FAA, the law of the State of Washington,
without reference to its choice of laws principles, shall
govern this Limited Warranty. Notwitstanding the
foregoing, the laws of Your state of residence will apply
to any tort claims and/or any claims under any consumer
protection statutes.
3. Severability: Except as specifically provided above, if
any provision of this Limited Warranty is held to be
invalid or unenforceable, such invalidity or
unenforceability shall not affect the enforceability of the
remainder of the Limited Warranty.
91H0XXXX-XXM Rev.A
htc.com