HTC 2PS6400 Smartphone User Manual HTC 10

HTC Corporation Smartphone HTC 10

Contents

User manual

User guide
HTC 10
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Contents
Features you'll enjoy
What's new and special with Camera 8
The best from HTC and Google Photos 10
What's different with the onscreen keyboard 10
Immersive sound 11
Truly personal 11
Fingerprint sensor 13
Improved battery efficiency 13
Boost+ 13
Android 6.0 Marshmallow 13
Software and app updates 14
Unboxing
HTC 10 15
Back panel 16
Slots with card trays 16
nano SIM card 17
Storage card 19
Charging the battery 21
Switching the power on or off 21
Phone setup and transfer
Setting up HTC 10 for the first time 23
Restoring from your previous HTC phone 23
Transferring content from an Android phone 24
Ways of transferring content from an iPhone 25
Transferring iPhone content through iCloud 25
Other ways of getting contacts and other content 25
Transferring photos, videos, and music between your phone and computer 26
Using Quick Settings 26
Getting to know your settings 27
About the fingerprint scanner 27
Updating your phone's software 29
Getting apps from Google Play 31
Downloading apps from the web 32
Uninstalling an app 32
Your first week with your new phone
Basics 33
HTC Sense Home widget 42
Motion Launch 44
Lock screen 47
Notifications 49
Working with text 50
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HTC Help 53
Personalizing
Themes 54
Home screen layout 56
Wallpapers 57
Home screen panels 58
Stickers, widgets and app shortcuts 60
Apps screen 63
Sounds 64
Camera
Camera basics 66
Selfies and people shots 72
Zoe camera 74
Panoramic shots 74
Hyperlapse 75
Pro mode 75
Google Photos and apps
Google Photos 77
Google Now 80
Google Search 82
Google apps 83
Power and storage management
Battery 85
Storage 88
Boost+ 93
Sync, backup, and reset
Online sync 96
Backup 97
HTC Sync Manager 100
Reset 102
HTC BlinkFeed
What is HTC BlinkFeed? 104
Turning HTC BlinkFeed on or off 105
Restaurant recommendations 105
Ways of adding content on HTC BlinkFeed 106
Customizing the Highlights feed 108
Playing videos on HTC BlinkFeed 108
Posting to your social networks 108
Removing content from HTC BlinkFeed 109
Phone calls
Making a call with Smart dial 110
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Making a call with your voice 110
Dialing an extension number 111
Returning a missed call 111
Speed dial 111
Calling a number in a message, email, or calendar event 111
Making an emergency call 112
Receiving calls 112
What can I do during a call? 112
Setting up a conference call 113
Call History 114
Switching between silent, vibrate, and normal modes 114
Home dialing 115
Messages
Sending a text message (SMS) 116
Sending a multimedia message (MMS) 116
Sending a group message 117
Resuming a draft message 117
Replying to a message 117
Forwarding a message 118
Moving messages to the secure box 118
Blocking unwanted messages 119
Copying a text message to the nano SIM card 119
Deleting messages and conversations 119
People
Your contacts list 121
Setting up your profile 122
Adding a new contact 122
Editing a contact’s information 123
Getting in touch with a contact 123
Importing or copying contacts 124
Merging contact information 125
Sending contact information 125
Contact groups 126
Private contacts 127
Email
Checking your mail 128
Sending an email message 129
Reading and replying to an email message 129
Managing email messages 130
Searching email messages 130
Working with Exchange ActiveSync email 131
Adding an email account 132
What is Smart Sync? 132
Other apps
HTC Ice View 133
Clock 134
Weather 135
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Voice recorder 135
Internet connections
Turning the data connection on or off 137
Managing your data usage 137
Wi-Fi connection 139
Connecting to VPN 140
Using HTC 10 as a Wi-Fi hotspot 141
Sharing your phone's Internet connection by USB tethering 142
Wireless sharing
HTC Connect 143
Bluetooth 146
NFC 149
Settings and security
HTC BoomSound for speakers 151
HTC BoomSound for headphones 151
Personal audio profile 152
Turning location services on or off 152
Do not disturb mode 153
Airplane mode 154
Automatic screen rotation 155
Setting when to turn off the screen 155
Screen brightness 155
Touch sounds and vibration 155
Changing the display language 156
Glove mode 156
Installing a digital certificate 157
Disabling an app 157
Controlling app permissions 158
Setting default apps 158
Setting up app links 158
Assigning a PIN to a nano SIM card 159
Accessibility features 159
Accessibility settings 160
Turning Magnification gestures on or off 160
Navigating HTC 10 with TalkBack 161
Trademarks and copyrights
Index
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About this guide
In this user guide, we use the following symbols to indicate useful and important information:
This is a note. A note often gives additional information, such as what happens when you choose
to do or not to do a certain action. A note also provides information that may only be applicable
to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure, or lets you
know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.
This provides safety precaution information, that is, information that you need to be careful
about to prevent potential problems.
Some apps may not be available in all regions or with your mobile operator.
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Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from your device
may still be recoverable by third-party data recovery software. Even a factory reset may not
permanently erase all data from your mobile device, including personal information.
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Features you'll enjoy
What's new and special with Camera
Enjoy taking great camera shots on HTC 10. The camera interface has a fresh new look, neatly
organized to make it faster for you to switch modes and change your settings.
Leaner, cleaner, camera interface
The new camera interface groups related capture modes together—such as photo capture modes—
so that you can quickly find the mode you want, and puts modes and their settings side by side for
easy access.
Without having to open the slideout menu, you can easily switch back to Photo or Video mode from
other modes by tapping or below the shutter button. You can also just tap to quickly
switch between the front and main camera.
See Camera on page 66.
Laser focus
With the laser focus, HTC 10 lets you take rapid shots with remarkable detail.
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Record videos in high resolution audio
Record video in the camera with 24-bit high resolution audio. See Turning on high resolution audio
on page 70 for details.
Quickly adjust image brightness and focus
Easily adjust the focus and brightness—or
exposure value—before taking a shot.
Just tap the screen to set the focus, and
then drag your finger up or down.
See Taking a photo on page 68.
Anti-shake lens
Optical Image Stabilization (OIS) reduces blur from hand movements while you shoot. You'll get
sharper, brighter photos with more clarity, even in low light.
Selfies
§Capture stunning late-night selfies and group shots with the front facing HTC UltraSelfie™
camera.
§Live Makeup – Before taking your selfie, use Live Makeup to smoothen your skin. See
Applying skin touch-ups with Live Makeup on page 72.
§Instant selfie shots – Flash a smile, and the camera instantly captures your smiling face. Or,
just say "Cheese!" See Using Auto Selfie on page 72 and Taking selfies with voice commands
on page 73.
RAW enhancement
With RAW image enhancement, you can take your photos to a whole new level. After snapping a
shot in Pro mode, the camera saves a RAW file in DNG format. The RAW file provides more image
information for post processing in the Google Photos™ app or a graphics program on your computer.
See Taking a RAW photo on page 76.
Hyperlapse
Hyperlapse lets you speed up the action up to 12 times, and select sections of the video to change its
speed. See Recording a Hyperlapse video on page 75.
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The best from HTC and Google Photos
To give you the best experience from HTC and Google® apps yet still provide optimal storage out of
the box, HTC is starting to minimize preloading duplicate apps. One example is HTC Gallery.
Instead of preloading this app, HTC has extracted its unique features to make them accessible from
Google Photos. In HTC 10, you can use HTC's special photo and video editing tools right from
Google Photos.
With Google Photos, manage your photos and videos, back them up to your cloud storage, and enjoy
all of its cool features. For details, see What you can do on Google Photos on page 77.
What's different with the onscreen keyboard
HTC is using TouchPal as the onscreen keyboard for HTC 10 due to its popularity and extensive
features.
Here are some of the features you'll enjoy with the TouchPal keyboard:
§Download keyboard themes to personalize the keyboard background.
§Choose from a variety of emoji art to add fun to your messages and social updates.
§Back up and sync your personal dictionaries as well as input patterns and data to TouchPal
Cloud.
§Keyboard is resizable. You can also reposition the keyboard.
§When you’re typing in landscape, you can split the keyboard so it’s easier and faster for you to
type with just your thumbs.
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To learn the basics of using the keyboard, see Entering text on page 51.
Immersive sound
Discover audio bliss on HTC 10 through its built-in speakers and headphones. Easily connect
wireless speakers to your phone.
HTC BoomSound
Hear what you've been missing. HTC BoomSound™ with Dolby Audio™ gives you a rich, authentic
audio experience, whether you’re listening to music, watching a video, or playing a game. To find out
more, see HTC BoomSound for speakers on page 151 and HTC BoomSound for headphones on page
151.
HTC 10 also has HTC BoomSound Hi-Fi edition speakers that feature a separated tweeter and
woofer design.
Record audio in high res quality
Enable high res quality audio in Voice Recorder to make crystal clear audio recordings. See Enabling
high resolution audio recording on page 136 for details.
Personalize your headphone listening experience
Personalize your music listening experience for your headphones. Create your own audio profile
that conforms to your listening habits or hearing ability. To find out more, see Personal audio
profile on page 152.
HTC Connect
Simply swipe up the screen with three fingers to stream music or video from HTC 10 to your
speakers or TV. Control the volume and playback with your phone! You can even enjoy your favorite
music on multiple speakers. See What is HTC Connect? on page 143.
Truly personal
Designed with you in mind, HTC 10 is filled with innovations that help it to adapt to your life.
Themes
Make HTC 10 more personal by customizing how it looks with your own photos and then mix and
match with different sets of icons, sounds, color schemes, and more.
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More wallpaper types, such as Multiple wallpapers and Apps screen wallpapers, are also in store!
See What is HTC Themes? on page 54 for more details.
Freestyle home screen
If you want to take designing your Home screen to the next level, try the Freestyle home screen
layout for zero-grid limitations and fun stickers to replace your app icons.
Personalize your headphone listening experience
Personalize your music listening experience for your headphones. Create your own audio profile
that conforms to your listening habits or hearing ability. To find out more, see Personal audio
profile on page 152.
The HTC Sense Home widget
The HTC Sense™ Home widget adapts to your needs at home, at
work, and on the go. See What is the HTC Sense Home widget?
on page 42.
HTC BlinkFeed
Get your favorite topics, news, social media, and more
conveniently delivered to one place on your phone. Even get
suggestions for places to eat! You can also play embedded videos
right on HTC BlinkFeed™. See What is HTC BlinkFeed? on page
104.
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Fingerprint sensor
You can use the fingerprint scanner on HTC 10 to quickly wake up and unlock your phone with your
fingerprint.
You can register up to 5 fingerprints. See About the fingerprint scanner on page 27.
Improved battery efficiency
In addition to the larger built-in battery on HTC 10, the overall power system uses PowerBotics
technology that enhances hardware and software efficiency for a longer battery life.
Boost+
Use the Boost+ app to help you optimize your phone's performance by allocating resources,
removing junk files, stopping irregular app activities, and uninstalling the apps you don't use.
You can also set this app to help extend battery life while you're playing your favorite game on
HTC 10. See What you can do on the HTC Boost+ app on page 93.
Android 6.0 Marshmallow
Android™ 6.0 Marshmallow brings new features that make your mobile life more convenient.
Now on Tap
Now on Tap intuitively searches and delivers related information right in the app. This means that
you'll never have to leave the conversation or the website you're browsing to search for information.
Just press and hold HOME and Now on Tap displays related information, apps, and actions. See
Now on Tap on page 82.
Manage phone memory
Use Memory in Settings to monitor the average memory use and performance of HTC 10. You can
also use this setting to check which apps use the most memory.
Major change to how you use storage cards
If you have an existing storage card with media and other files, use it as removable storage so you
can insert the card and access your files on any Android phone.
If you have a brand new storage card, you can use the card to expand the internal storage. See
Should I use the storage card as removable or internal storage? on page 89 and Setting up your
storage card as internal storage on page 89.
Network settings reset
Quickly reset all network settings when HTC 10 has a hard time connecting to the mobile data or
Wi-Fi® network or Bluetooth® device. See Resetting network settings on page 103.
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Google settings
Easily manage settings for Google apps and features on HTC 10. Tap Google in Settings and change
your preferences.
Smarter app linking
Android 6.0 Marshmallow automatically opens the correct app for links that you tap in a text or
email message or website. With smarter app linking, there's no more guessing which app can handle
the links you tap.
In Settings, you can change the default apps to link to. For details, see Setting default apps on page
158 and Setting up app links on page 158.
App permissions
To help protect your phone and privacy, Android 6.0 Marshmallow has improved the way apps are
given access to certain data or features, such as contacts or the microphone. For details, see
Controlling app permissions on page 158.
Software and app updates
On HTC 10, get software updates for the latest performance enhancements, bug fixes, and security
improvements as soon as they're available.
Also download and install the latest updates of HTC and other apps from Google Play™ to enjoy the
new and improved features. Some HTC apps that are not preloaded in certain phones can also be
downloaded from Google Play.
The information in this guide may not be most up-to-date if there are more recent software or
app updates available.
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Unboxing
HTC 10
1. POWER
2. VOLUME
3. nano SIM card slot
4. HTC UltraSelfie camera with OIS
5. Proximity sensor
6. 3.5mm headset jack
7. Earpiece
8. Notification LED
9. microSD™ card slot
10. BACK
11. HOME / Fingerprint scanner
12. USB Type-C™ connector
13. HTC BoomSound Hi-Fi edition speakers
14. RECENT APPS
You need a 4G/LTE™ plan to use your operator's 4G/LTE network for voice calls and data
services. Check with your operator for details.
§If you want to use a case or screen protector, don’t cover and block the proximity sensor.
Purchase a case or screen protector designed for HTC 10.
§Avoid connecting third-party headsets or accessories with metallic charms that dangle near the
headset jack. Using these may affect signal reception.
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Back panel
1. HTC UltraPixel™ main camera with OIS
2. Laser autofocus sensor
3. Dual LED flash
Slots with card trays
There are trays inside the nano SIM and microSD slots that are used for inserting your cards.
When inserting the eject tool into the tray eject holes to remove the card trays, make sure not to
press on the trays to avoid damaging the eject mechanism inside the slots.
Also, if you want to use a protective case, make sure to buy a case that's designed for HTC 10 and
that doesn't block the trays.
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nano SIM card
HTC 10 uses a nano SIM card.
Use a standard nano SIM card only. Inserting a modified card that is thicker than the standard
nano SIM card may cause the card to not fit properly or damage the card slot.
Inserting a nano SIM card
1. Hold the phone face down.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the nano SIM tray eject hole.
3. Push the tip all the way into the hole until the tray ejects, and then pull the tray out.
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4. Place the nano SIM card into the tray, with the gold contacts facing up and cut-off corner
facing out.
5. Insert the card tray back into the slot.
Removing a nano SIM card
Make sure to switch off HTC 10 before removing the card.
1. Hold the phone face down.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the nano SIM tray eject hole.
3. Push the tip all the way into the hole until the card tray ejects.
4. Pull the card tray out, and remove the nano SIM card.
5. Make sure that you insert the empty card tray back into the slot.
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Storage card
Use a storage card to store your photos, videos, and music. When you need to free up phone storage
space, you can also move certain apps to the storage card, if the apps support this feature.
The storage card is optional and sold separately.
Inserting the microSD card
1. Hold the phone face down.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the microSD tray eject hole.
3. Push the tip all the way into the hole until the microSD card tray ejects.
4. Pull the microSD card tray out, and place the microSD card—contacts facing up—into the
tray.
5. Insert the microSD card tray back into the slot.
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Removing the microSD card
Make sure to unmount your microSD card before removing it. See Unmounting the storage card
on page 93.
1. Hold the phone face down.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the microSD tray eject hole.
3. Push the tip all the way into the hole until the microSD card tray ejects.
4. Pull the microSD card tray out, and remove the microSD card.
After removing the microSD card, make sure that you insert the empty microSD card tray back into
the slot.
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Charging the battery
Before you turn on and start using HTC 10, it is recommended that you charge the battery.
§If the battery has been discharged for several days, you may need to charge HTC 10 for several
minutes before powering it on.
§Use only the adapter and the USB Type-C cable that came with HTC 10 to charge the battery.
When the battery power is too low, make sure to use the power adapter to charge, not the USB
cable connection with your computer.
1. Insert the small end of the USB cable into the USB connector.
2. Insert the other end of the USB cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
§As a safety precaution, the battery may stop charging to avoid overheating.
§Avoid charging the battery in hot environments.
§When you're using the web browser and charging the battery, HTC 10 may become warmer.
This is normal.
§To conserve energy, unplug the power adapter from the electrical outlet after you finish
charging.
Switching the power on or off
Switching the power on
Press the POWER button until HTC 10 vibrates.
When you turn on HTC 10 for the first time, you’ll need to set it up.
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Switching the power off
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.
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Phone setup and transfer
Setting up HTC 10 for the first time
When you switch on HTC 10 for the first time—or after you've done a factory reset—you’ll be asked
to set it up.
You can enable TalkBack to navigate by voice feedback before selecting the language. Press and
hold two fingers on the screen until you hear a message saying that accessibility mode is enabled.
Walk through the on-device setup to choose your Internet connection, sign in to your Google
Account, set up device protection for HTC 10, and more.
Use Android Backup Service if you've used it to back up your old phone before. On the Get your apps
& data screen, tap Restore from this backup. From the menu, choose your old phone if you want to
restore your apps from a previous phone that was backed up using Android Backup Service.
Otherwise, tap Set up as new device.
Some features that need to connect to the Internet such as location-based services and auto-sync
of your online accounts may incur extra data fees. To avoid incurring data fees, disable these
features under Settings. For more information on location services, see Turning location
services on or off on page 152.
Restoring from your previous HTC phone
If you were using HTC Backup on your previous HTC phone, you need to download and use the
HTC Restore app on HTC 10 to restore your backup.
Depending on the amount of content, restoring a backup to HTC 10 through your data
connection may incur additional data costs and take a long time. Using a Wi-Fi connection is
recommended.
1. After you've finished setting up HTC 10, slide the Notifications panel open, and then tap the
Transfer or restore your content notification.
2. Tap Restore from HTC backup.
If the HTC Restore app is not installed on the phone, you'll be prompted to download and
install HTC Restore.
3. Tap Restore from HTC backup.
4. Sign in with the account you used to back up your old phone.
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5. Choose the backup to restore to HTC 10.
6. If prompted, choose whether to use a mobile data or Wi-Fi connection for restoring your
backup.
7. Follow the onscreen instructions to restore your backup.
8. Slide open the Notifications panel to check if there's any notification to finish restoring your
backup.
Free apps from Google Play will be restored in the background, and you can track the progress via a
notification in the status bar. To restore paid apps, you need to download and install them from
Google Play.
Your apps will appear on the Apps screen as they are installed. The Apps and Home screen shortcuts
will be reorganized as in your backup after all of your apps have been installed. You can continue
using HTC 10 while apps are being restored.
Transferring content from an Android phone
On your old Android phone, download the HTC Transfer Tool and use it to transfer your content to
HTC 10.
The types of locally stored content on your old phone that the HTC Transfer Tool can transfer
include contacts, messages, music, photos, videos, and some settings. More types of data such as call
histories, email accounts, and some HTC app settings can be transferred from HTC phones that
have HTC Sense 5.5 or higher.
You need Android version 2.2 or later to use the HTC Transfer Tool on your old phone.
1. From the Home screen, tap > Settings > Get content from another phone.
2. Choose whether to transfer from an HTC Android phone or other Android phone.
3. On the Get content from another phone screen, tap Next.
4. Follow the steps shown on HTC 10 to download the HTC Transfer Tool from Google Play to
your old phone, install it, and open the tool.
5. When you see a PIN on your old phone, make sure the same PIN also appears on HTC 10
before you continue.
If the PIN code doesn't appear, tap Retry on your old phone. If it still won't appear, this may
mean that your old phone is unable to connect to HTC 10. When this happens, try another
transfer method.
6. Tap Confirm on your old phone.
7. On your old phone, choose the types of content you want to transfer, tap Transfer, and then
tap Yes.
8. Wait for the transfer to finish.
9. Tap Done on both phones.
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Ways of transferring content from an iPhone
If you have an iPhone, there are easy ways to transfer your contacts, messages, and other content to
HTC 10.
§Back up and restore iPhone content through iCloud. To find out how, see Transferring
iPhone content through iCloud on page 25.
§Back up iPhone content using iTunes on your computer, and then use HTC Sync Manager to
transfer the content to HTC 10. For details, see Transferring iPhone content and apps to your
HTC phone on page 102.
Transferring iPhone content through iCloud
If you have an iCloud account, sync iPhone content to your iCloud storage, and then transfer
content such as contacts or photos to HTC 10.
1. From the Home screen, tap > Settings > Get content from another phone.
2. Tap iPhone > Import from iCloud backup.
3. Follow the steps shown onscreen to back up your iPhone content to your iCloud storage.
4. Enter your iCloud email address and password, and then tap Sign in.
5. Choose the iPhone backup that you want to transfer to HTC 10, and then tap Next.
6. Choose the types of content you want to transfer, and then tap Import.
7. Wait for the transfer to finish, and then tap Done.
Only some contact details can be transferred, such as the contact name, photo, postal address,
email address, birthdate, anniversary date, and notes.
Other ways of getting contacts and other content
There are different ways you can individually add contacts and other content to HTC 10.
Sync with your
computer Use HTC Sync Manager to sync contacts, documents, playlists, and more
between HTC 10 and your computer running a Windows® or OS X
operating system.
You can also use it to transfer your iTunes backup that contains contacts,
messages, and other content from an iPhone from your computer to
HTC 10.
Google Account Google contacts are imported to HTC 10 after you sign in to your Google
Account. You can also create more Google contacts right from HTC 10.
Social network
accounts Log in to your favorite social networks to sync contact information from
them.
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Microsoft® Exchange
ActiveSync®HTC 10 syncs your work contacts from the Microsoft Exchange
ActiveSync Server in your workplace.
Outlook.com account Sync personal contacts from your Microsoft Outlook.com account.
Phone contacts You can create contacts locally on HTC 10, if you don't prefer to store
them on your online accounts.
nano SIM card Copy all your nano SIM contacts to HTC 10.
Transferring photos, videos, and music between your
phone and computer
Here are ways you can transfer your media from or to your computer.
§Connect HTC 10 to your computer. Your computer will recognize it just like any removable
USB drive, and you can copy your media between them. See Copying files between HTC 10
and your computer on page 91.
§Download and use the HTC Sync Manager software on your computer. You can set it up to
automatically get music, photos, and videos off HTC 10 to your computer. You can also sync
playlists from your computer to the phone.
If you have an iPhone, you can also connect it and transfer camera roll photos to your
computer using HTC Sync Manager. Then reconnect HTC 10 and copy them over.
See About HTC Sync Manager on page 100.
§Use cloud storage services to put your media in one place so you can manage them anywhere
—on your computer, HTC 10, and other mobile devices.
Using Quick Settings
In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth on or off.
1. Do any of the following:
§With two fingers, swipe down from the status bar.
§Swipe down twice from the status bar.
2. To turn a setting on or off, just tap its tile.
3. If there are available options for a setting, tap to choose from the options.
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Getting to know your settings
Want to change the ringtone, set up a Wi-Fi connection, or add your accounts? Do this and more in
Settings.
1. Open Settings from the Apps screen, Notifications panel, or Quick Settings panel.
§From the Home screen, tap to switch to the Apps screen, and then tap Settings.
§Swipe down from the top of the screen to open the Notifications panel, and then tap .
§With two fingers, swipe down from the top of the screen to open Quick Settings, and
then tap .
2. Here are some of the basic settings you can change:
§Tap the On/Off switch next to an item such as Wi-Fi to turn it on or off. Tap the item
itself to configure its settings.
§Tap Sound & notification to set a ringtone, choose a sound profile, and configure
notification settings.
§Tap Personalize to change the wallpaper, add apps and widgets to the Home screen,
and more.
§Tap Accounts & sync to add and sign in to your different accounts, such as email, social
networks, and more.
§Tap Security to help secure HTC 10, for example with a screen lock.
Tap in Settings to quickly find options and settings.
About the fingerprint scanner
You can quickly wake up and unlock the HTC 10 using your fingerprint. You can add up to 5
fingerprints.
When setting up and using the fingerprint scanner, follow these tips:
§Make sure your finger and the fingerprint scanner are dry and clean.
§Use the entire pad of your finger, including the sides and tip.
§When recording your fingerprint, touch the scanner until it vibrates.
§The fingerprint scanner has 360° readability—you can touch a recorded finger at any angle to
the scanner to turn on the screen or unlock the HTC 10.
You may not be able to set the fingerprint scanner to unlock HTC 10, if you've signed in to an
Exchange ActiveSync account that requires you to set a different screen lock option (such as
password). Check with your Exchange Server administrator if your Exchange ActiveSync
account supports the fingerprint scanner.
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Adding a fingerprint the first time
1. From the Home screen, tap , and then tap Settings > Fingerprint scanner.
2. Tap Add fingerprint.
If you haven't already set up a lock screen pattern, PIN, or password, you'll be asked to set
one up. See Setting a screen lock on page 47.
3. Tap Start.
4. Choose which finger or thumb to use, touch the scanner until it vibrates, then lift your finger
or thumb.
5. Repeatedly touch the scanner until the fingerprint has been successfully recorded. You'll get
the best results if you hold your finger in the same direction when touching the scanner.
6. After you've successfully recorded your fingerprint, tap Done.
You can now use your fingerprint to wake up and unlock your HTC 10.
You'll need to input your backup lock screen pattern, PIN, or password if the scanner doesn't
identify your fingerprint after five attempts. You'll only have 10 additional attempts before your
data is deleted from the HTC 10.
Adding, removing, or editing fingerprints
1. From the Home screen, tap , and then tap Settings > Fingerprint scanner.
2. Enter your pattern, PIN, or password.
3. Do any of the following:
§Tap Add fingerprint to add another fingerprint.
§Tap a recorded fingerprint to rename or delete it.
§Tap Reset fingerprint scanner to delete all recorded fingerprints.
§Select Wake up screen if you want to be able to tap the fingerprint scanner to wake up
and unlock the screen.
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Updating your phone's software
HTC 10 can check and notify you if there’s a new update available.
Updates for some HTC apps and features, such as HTC Sense Home, may be downloaded and
installed from Google Play. See Installing app updates from Google Play on page 30 for details.
Checking your system software version
Before installing a system software update, you can check first what Android version you have on
your phone.
1. From the Home screen, tap > Settings > About.
2. Tap Software information.
Enabling automatic updates
You can choose to automatically download and install software updates for HTC or mobile operator
apps.
1. From the Home screen, tap , and then find and tap Settings.
2. Tap About > Software updates.
3. To save on data usage, you can choose to update through Wi-Fi only.
4. Choose whether to auto-download system updates, app updates, or both.
App updates are installed automatically. You'll still need to confirm when to install system
software updates.
Installing a software update
When HTC 10 is connected to the Internet and there's a new software update available, the update
notification icon appears in the status bar.
1. Slide the Notifications panel open, and then tap the system update notification.
2. If you don't want to download the update using your data connection, select Update over
Wi-Fi only.
3. Tap Download.
4. When download is complete, select Install now, and then tap OK.
After updating, HTC 10 will restart.
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Installing an application update
When Internet connection is on and there's an available update for your HTC or mobile operator
apps, the update notification icon appears in the status bar.
1. Slide the Notifications panel open, and then tap the update notification.
The Updates screen opens with the list of application updates to be installed.
2. Tap an item to view its details, and then tap .
3. When you're done reviewing the updates, tap Install. You'll be asked to restart HTC 10 if
needed.
Installing app updates from Google Play
Some HTC apps and third-party apps get updated with improvements and bug fixes through
Google Play. You can manually update apps or set your phone to automatically download and install
app updates when available.
1. From the Home screen, tap , and then find and tap Play Store.
2. Tap to open the slideout menu.
3. Tap My apps & games.
You'll see a list of apps installed on your phone.
4. Under Updates, tap an app.
5. Tap Update.
6. If prompted, tap Accept.
In Play Store, tap > Settings > Auto-update apps to choose how you want Google Play to
update your apps.
Checking for updates manually
Turn on mobile data or connect HTC 10 to a Wi-Fi network before you check for updates.
1. From the Home screen, tap , and then find and tap Settings.
2. Tap About > Software updates. HTC 10 checks if updates are available.
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Getting apps from Google Play
Google Play is the place to go to find new apps for HTC 10. Choose from a wide variety of free and
paid apps ranging from productivity apps, entertainment, to games.
§You need a Google Wallet™ account to buy paid apps or to make in-app purchases. If you already
have a Google Account, just add Google Wallet by signing in with your existing username and
password at wallet.google.com.
§The name of the Play Store app may differ depending on your region.
§The ability to purchase apps varies by region.
Finding and installing an app
When you install apps and use them on HTC 10, they may require access to your personal
information or access to certain functions or settings. Download and install only apps that you trust.
Be cautious when downloading apps that have access to functions or a significant amount of your
data on HTC 10. You’re responsible for the results of using downloaded apps.
1. From the Home screen, tap , and then find and tap Play Store.
2. Browse or search for an app.
3. When you find the app that you like, tap it and read its description and user reviews.
4. To download or purchase the app, tap Install (for free apps) or the price button (for paid
apps).
5. Tap Accept.
Apps sometimes get updated with improvements or bug fixes. To automatically download
updates, after installing the app, tap > Auto-update.
To open the app, go to the Apps screen and tap the app.
Restoring apps from Google Play
Upgraded to a new phone, replaced a lost one, or performed a factory reset? Restore apps that you
previously downloaded.
1. From the Home screen, tap , and then find and tap Play Store.
2. Tap to open the slideout menu.
3. Tap My apps & games, swipe to the All tab, and then tap the app you want to restore.
4. Install the app.
For more details, refer to the Google Play help.
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Downloading apps from the web
You can download apps directly from websites.
Apps downloaded from websites can be from unknown sources. To help protect HTC 10 and your
personal data, we strongly recommend that you only download from websites you trust.
1. Open the browser, and then go to the website where you can download the app you want.
2. If prompted, change the security settings to allow installation from “Unknown sources”.
3. Follow the website's download instructions for the app.
4. After installing the app, make sure to go back to Settings > Security and clear the Unknown
sources option.
Uninstalling an app
If you no longer need an app that you've downloaded and installed, you can uninstall it.
Most of the preloaded apps cannot be uninstalled.
From the Apps screen, press and hold the app you want to remove, and then drag it to Uninstall.
If you purchased an app in Play Store, you can uninstall it for a refund within a limited time. To
know more about the refund policy for paid apps, refer to the Google Play help.
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Your first week with your
new phone
Basics
HTC Sense Home
After you've turned on and set up HTC 10 for the first time, you'll see the Home screen.
§Set up the HTC Sense Home widget to experience the convenience of a Home screen that
automatically adjusts when you're at home, work, or outdoors. See What is the HTC Sense
Home widget? on page 42.
§Swipe right and you'll find HTC BlinkFeed. You can customize HTC BlinkFeed to show posts
from your social networks, headlines from your favorite news media, and more. For details,
see What is HTC BlinkFeed? on page 104.
§Swipe left and you’ll discover space for adding your favorite widgets, apps, and more so
they’re just a tap away. You can also add panels. For details, see Adding or removing a widget
panel on page 58.
§You can change the apps on the launch bar at the bottom of the Home screen. See Launch bar
on page 60.
While you're in another screen or app, press HOME to return to the last Home screen you
visited.
Sleep mode
Sleep mode saves battery power by putting HTC 10 into a low power state while the display is off. It
also stops accidental button presses when HTC 10 is in your bag.
Switching to Sleep mode
To turn off the display and switch to Sleep mode, briefly press the POWER button. You can also
double-tap the lock screen.
HTC 10 also automatically goes into Sleep mode when it’s left idle for a while. You can change the
time before HTC 10 sleeps by setting the screen timeout. For details, see Setting when to turn off the
screen on page 155.
Waking up from Sleep mode
§Press the POWER button.
§Use Motion Launch™ to wake up and unlock your phone directly to an app or screen. See
What is Motion Launch? on page 44.
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Unlocking the screen
§Press and hold the fingerprint sensor.
§Swipe up to unlock the screen.
If you've set up a screen lock, you'll be asked to provide your credentials before HTC 10 unlocks.
If you've set an event reminder or an alarm, you can snooze or dismiss the event or alarm right
from the lock screen. Just drag or up.
Motion gestures
Use motion gestures to mute HTC 10, lower the ring volume, and more.
Lift phone to auto answer a call
To automatically answer an incoming call, lift the phone and look at the screen first to see who's
calling before you hold it to your ear.
You can turn this feature on or off. Go to Settings, tap Call, and then select or clear Auto answer
calls.
Flip to mute
If your phone is facing up when a call comes in, turn
the phone over to mute it.
If you go to Settings and then tap Sound &
notification > Flip to mute, you can set your phone
to:
Mute
once Mute only once after flipping the phone.
While the phone is still facing down, it
will ring again when there are other
incoming calls.
Mute
always After flipping the phone to mute a call,
keep it always muted while it's still
facing down when there are other
incoming calls.
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Pick up to lower volume
In a business meeting or restaurant, pick
HTC 10 up when a call comes in to lower the
ring volume automatically.
You can turn this feature on or off. Go to
Settings, tap Sound & notification, and then
select or clear Quiet ring on pickup.
Increase ring volume automatically while phone is in your pocket or bag
Pocket mode makes HTC 10 recognize when your phone is in your
bag or pocket and raise the ring volume so that you can hear it in
noisy environments.
You can turn this feature on or off. Go to Settings, tap Sound &
notification, and then select or clear Pocket mode.
Rotate HTC 10 for a better view
For many screens, you can automatically
change the screen orientation from
portrait to landscape by turning HTC 10
sideways.
When entering text, you can turn
HTC 10 sideways to bring up a bigger
keyboard.
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Touch gestures
Use touch gestures to get around the Home screen, open apps, scroll through lists, and more.
Tap
Tap the screen with your finger when you want to select onscreen items
such as application and settings icons, or press onscreen buttons.
Press and hold
To open the available options for an item (for example, a contact or link
in a webpage), just press and hold the item.
Swipe or slide
Quickly swipe your finger horizontally across the screen to go to other
Home screen panels. Swipe vertically to scroll through a list, document,
and more.
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Drag
Press and hold your finger with some pressure before you start to drag.
While dragging, don't release your finger until you have reached the
target position.
Flick
Flicking the screen is similar to swiping, except that you need
to swipe your finger in light, quicker strokes, such as when
moving right and left on the Home screen, or flicking through
a contacts or message list.
Press and flick
On the Home screen, you can easily move a widget or icon from
one screen to another.
Press and hold the widget or icon with one finger, and flick the
screen to the new location with another finger.
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Slide with two fingers
In some apps, slide two fingers apart to zoom in
when viewing a picture or text.
Slide two fingers together to zoom out of the picture or text.
Two-finger swipe
Swipe down from the status bar using two fingers to access Quick Settings.
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Three-finger swipe
§Swipe up the screen with three fingers and HTC Connect™
streams music or video from HTC 10 to your speakers or TV
respectively. You can also share streaming media from apps
such as YouTube®.
§Swipe down to disconnect from your speakers or TV.
Media gesture is turned on in Settings by default, which makes the three-finger gesture work for
sharing media.
Opening an app
§Tap an app on the launch bar at the bottom of the Home screen.
§Tap to go to the Apps screen, and then tap the app you want to use.
§On the Apps screen, tap , and then enter the name of the app you're looking for.
Opening an app or folder from the lock screen
On the lock screen, drag an app or folder icon up to unlock the screen and directly go to the app or
folder.
The shortcuts on the lock screen are the same ones on your Home screen's launch bar. To change
the lock screen shortcuts, replace the apps or folders on the launch bar.
If you've set up another security layer like a screen lock pattern or PIN, you'll be asked to provide
your credentials first before HTC 10 opens the app or folder.
Sharing content
Have something to share, such as a photo or video?
§In an app, just tap the share icon: or .
§If you don't see the icon, tap > Share.
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Switching between recently opened apps
When you're multitasking and using different apps on HTC 10, you can easily switch between the
apps you've recently opened.
Press to see recently-opened apps.
§To switch back to an app, flip through the cards to find the
app and tap it.
§To remove an app from the list, drag it left or right.
§To remove all of the apps at once, tap .
Refreshing content
In some apps, you can easily refresh content that's synced or downloaded from the Web with a
simple finger gesture.
1. While viewing content such as weather or Mail inbox, scroll to the top of the screen.
2. Pull down with your finger, and then release to refresh.
Capturing your phone's screen
Want to show off your high game score or write a blog post about HTC 10 features? It's easy to take a
picture of the screen to share.
1. Press and hold POWER and VOLUME DOWN at the same time.
2. Open the Notifications panel and tap under the Screenshot captured notification.
If you don't see , slide two fingers apart on the screenshot notification.
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Travel mode
Do you often travel across time zones? Turn on Travel mode in Settings to see a dual clock on the
Home screen and lock screen that shows both your home and current time zones.
§Make sure you turn on location services in your phone settings.
§Set your home time zone first in the Clock app.
1. From the Home screen, tap > Settings > Date & time.
2. Tap the Travel mode On/Off switch to turn travel mode on or off.
You'll see a dual clock of your home and current locations once your phone detects a different time
zone from the home time zone you've set.
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HTC Sense Home widget
What is the HTC Sense Home widget?
Get quick access to apps, shortcuts and folders you use most frequently based on where you are.
With the HTC Sense Home widget, HTC 10 continually adapts to how you use it. For example, apps
you use most frequently for work, will show up when you're at your office. The HTC Sense Home
widget changes depending on whether you're at home, work, or somewhere else.
Setting up the HTC Sense Home widget
Setting up the HTC Sense Home widget is quick and easy.
§If you don't see the HTC Sense Home widget, add it to your Home screen. See Adding Home
screen widgets on page 60.
§Make sure you turn on location services in your phone settings. See Turning location services on
or off on page 152.
1. On the setup screen of the HTC Sense Home widget, tap Tap to personalize > Let's explore.
2. Tap where you are to finish setting up the widget.
3. On the widget, tap > > Personalize HTC Sense Home.
4. Select all the options on the screen, and then press .
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Setting your home and work locations
In the HTC Sense Home widget, set your home and work locations based on your address, Wi-Fi
network, or both.
You can associate multiple addresses and Wi-Fi networks to each of these locations. Using your set
addresses or Wi-Fi networks, the HTC Sense Home widget will be able to determine where you are
and display the appropriate apps.
1. On the Home screen, swipe right or left until you see the HTC Sense Home widget.
2. Tap > > Set locations.
3. Choose the location you want to set.
4. Tap and do one of the following:
§Tap Address and then enter your street address or select it on the map.
§Tap Wi-Fi network and select one or more Wi-Fi networks you want to associate with
the location.
5. When you've finished setting your home and work locations, press .
Manually switching locations
The HTC Sense Home widget automatically changes locations based on where you are. You can also
manually change the location in the HTC Sense Home widget.
For the HTC Sense Home widget to change locations automatically, you need to make sure that
location services is turned on. See Turning location services on or off on page 152.
1. On your Home screen, slide right or left until you see the HTC Sense Home widget.
2. Tap , and then tap the location you want.
Pinning and unpinning apps
Pinning apps, shortcuts, or folders to the HTC Sense Home widget ensures they stay on the widget.
Items in the HTC Sense Home widget will have one of two states: pinned or unpinned. Unpinned
items will be automatically changed to more frequently used items.
1. On the Home screen, swipe right or left until you see the HTC Sense Home widget.
2. Do one of the following:
§To pin an item, press and hold it until you see .
§To unpin an item, press and hold it until the unpinning progress bar has completed.
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Adding apps to the HTC Sense Home widget
Add your favorite apps, shortcuts, or folders to the HTC Sense Home widget.
1. From the Home screen, tap .
2. Press and hold the app, shortcut, or folder you want to add to the widget.
3. Drag the item to where you want in the HTC Sense Home widget.
The app, shortcut or folder will be added to the HTC Sense Home widget and pinned in place.
Turning the Suggestions folder on and off
The Suggestions folder is a smart folder in the HTC Sense Home widget that dynamically change
contents depending on your usage. You can turn the Suggestions folder off if you don't want it to
appear in the widget.
1. On the Home screen, swipe right or left until you see the HTC Sense Home widget.
2. Tap , and then tap > Show/hide smart folders.
3. Select or clear Show Suggestions folder.
4. Tap OK.
Motion Launch
What is Motion Launch?
Motion Launch is a combination of a motion gesture followed by a finger gesture. Using a
combination of simple gestures, you can wake up to your Home screen, HTC BlinkFeed, and more.
See the following:
§Waking up to the lock screen on page 45
§Waking up and unlocking on page 45
§Waking up to the Home widget panel on page 45
§Waking up to HTC BlinkFeed on page 46
§Launching the camera on page 47
Turning Motion Launch gestures on or off
1. From the Home screen, tap > Settings > Display & gestures or Display, gestures &
buttons.
2. Tap Motion Launch gestures.
3. Select the Motion Launch gestures you want.
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Waking up to the lock screen
Go from sleep mode to the lock screen without pressing the POWER button.
If you've set up a screen lock with credentials, you'll be asked to provide your credentials first
before HTC 10 unlocks.
1. Lift the phone in portrait orientation.
2. Immediately double-tap the screen.
Waking up and unlocking
Go from sleep mode and unlock HTC 10 to the last screen you were using without pressing the
POWER button.
If you've set up a screen lock with credentials, you'll be asked to provide your credentials first
before HTC 10 unlocks.
1. Lift the phone in portrait orientation.
2. Immediately swipe up from the bottom half of the screen.
Waking up to the Home widget panel
Go from sleep mode to the Home widget panel without pressing the POWER button.
If you've set up a screen lock with credentials, you'll be asked to provide your credentials first
before HTC 10 unlocks.
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1. Lift the phone in portrait orientation.
2. Immediately swipe left from the right side of the screen.
Waking up to HTC BlinkFeed
Go from sleep mode to HTC BlinkFeed without pressing the POWER button.
If you've set up a screen lock with credentials, you'll be asked to provide your credentials first
before HTC 10 unlocks.
1. Lift the phone in portrait orientation.
2. Immediately swipe right from the left side of the screen.
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Launching the camera
Go from sleep mode to the Camera app without pressing the POWER button.
1. Lift the phone in portrait orientation.
2. Immediately swipe down twice on the screen.
If you've set up a screen lock with credentials, you'll be asked to provide your credentials when
you exit the Camera app.
Lock screen
Setting a screen lock
Help protect your personal information and help prevent others from using HTC 10 without your
permission.
Choose to set a screen lock pattern, numeric PIN, or other means of locking your phone. You'll be
asked to unlock the screen every time HTC 10 is turned on or when it’s idle for a certain period of
time.
1. From the Home screen, tap > Settings > Security.
2. Tap Screen lock.
3. Select a screen lock option and set up the screen lock.
4. Tap Lock phone after, then specify the idle time before the screen is locked.
You can also clear Make pattern visible or Make passwords visible if you don’t want your
screen lock to display as you enter it onscreen.
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Setting up Smart Lock
Set up your phone to detect your face or another trusted device before you can unlock the screen.
1. From the Home screen, tap > Settings > Security.
2. Tap Screen lock, and then select and set up a screen lock.
This will be your backup screen lock method.
3. On the Security screen, tap Smart Lock.
4. Confirm your screen lock.
5. Choose what you want your phone to detect before it unlocks.
6. Follow the onscreen instructions, and then press to return to the Security screen.
7. Tap Automatically lock phone, and then specify the idle time before the screen is locked.
To help make Smart Lock more reliable and more secure, you can train HTC 10 to recognize your
face in different situations, such as when you're wearing glasses or sporting a beard.
Tap Smart Lock, confirm your screen lock, then tap Trusted face > Improve face matching. Follow
the onscreen instructions.
Turning lock screen notifications on or off
You can choose to turn lock screen notifications on or off.
1. From the Home screen, tap > Settings > Sound & notification.
2. Tap When device is locked > Don't show notifications at all.
If you change your mind later, you can tap Show all notification content to turn lock screen
notifications on.
Interacting with lock screen notifications
Besides seeing notifications on the lock screen, you can also interact with them.
§Tap twice on a notification to go directly to the related app.
§Swipe left or right on the notification to remove it.
§Press and hold a notification to see more related information.
§Tap to prioritize notifications from the related app.
Changing lock screen shortcuts
To change apps (or other shortcuts) on the lock screen, change the ones on the launch bar. To find
out how, see Launch bar on page 60.
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Turning the lock screen off
Rather not have to unlock your phone every time you wake it up? You can turn the lock screen off in
Settings.
1. From the Home screen, tap > Settings > Security.
2. Tap Screen lock > None.
To turn the lock screen on again, in Security settings, tap Screen lock > Swipe.
Notifications
Notifications panel
Notification icons inform you of new messages, calendar events, alarms, and activities in progress
such as files downloading.
When you see notification icons, open the Notifications panel to check out details of the
notifications that you've received.
To open the Notifications panel, slide down from the top of the screen.
§Some notifications allow you to take immediate action. For example, tap a missed call
notification to return the call or reply with a text message.
§Tap the notification icon on the left to open the corresponding app.
§To dismiss just one notification in the list, drag it left or right. To dismiss all non-persistent
notifications, tap .
If you have several notifications, scroll through the list screen to see them all.
You can change what app notifications you want to receive. See Managing app notifications on
page 50.
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Managing app notifications
You can set the priority, sensitivity, and more.
1. From the Home screen, tap > Settings > Sound & notification.
2. Tap Manage app notifications, and then tap the app to set.
You can also press and hold a notification in the notifications panel, and then tap .
3. Tap the On/Off switch next to option you want to toggle.
Settings for app notifications are applied to notifications in the Notifications panel and the lock
screen.
Notification LED
The notification LED shows a:
§Solid green light when HTC 10 is connected to the
power adapter or a computer and the battery is fully
charged.
§Flashing green light when you have a pending
notification.
§Solid orange light when the battery is being charged.
§Flashing orange light when the battery level reaches
very low.
Choosing when to flash the notification LED
You can change when to flash and which apps will flash the LED when there are new notifications.
1. From the Home screen, tap > Settings > Sound & notification.
2. Under Notifications, tap Flash LED for notifications. Choose whether to always flash the
LED or flash it only when the screen is off.
3. Tap Manage LED notifications. Choose which app notifications you want the LED to flash
for.
In other apps, check their settings to find out if they have an option for flashing the LED.
Working with text
Selecting, copying, and pasting text
1. Press and hold on a word.
2. Drag the start and end anchors to highlight the text you want to select.
3. Tap or Copy.
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4. In a text entry field (for example, while composing an email), press and hold at the point
where you want to paste the text.
5. Tap or Paste.
Sharing text
1. After you have selected the text, tap or or Share.
2. Choose where to share the selected text.
Entering text
The keyboard becomes available when you tap a text field in an app.
§Tap the keys on the onscreen keyboard to enter letters and numbers, as well as punctuation
marks and symbols.
§Tap to enter an uppercase letter. Tap twice to turn on caps lock.
§Press and hold keys with gray characters at the top or bottom to enter numbers, symbols, or
accented letters. Some keys have multiple characters or accents associated with them.
§Tap to show number and symbol keys. Tap to return to the main keyboard.
§Tap to choose from a wide selection of emojis.
§Tap to check out more features, options, and settings.You can resize the keyboard space,
change the layout and design, download dictionaries, and more.
§Press to close the onscreen keyboard.
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How can I type faster?
The onscreen keyboard of your phone is highly customizable. You can modify its settings and
options to enhance your typing experience.
Here are some tips that you could try:
§Switch to landscape mode.With two fingers, swipe down from the status bar and check if
Auto rotate turned on. Open the app you need, and then tap a text field to show the keyboard.
Turn your phone sideways to bring up a bigger keyboard.
You can then tap > Split.
§Resize or reposition the keyboard.
Open the app you need, and then tap
a text field to show the keyboard. Tap
, and then tap Resize. Drag any of
the border arrows to resize your
keyboard.
To move the keyboard up, drag the center button up.
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§Show the numeric keys on the top row of the keyboard. Open the Settings app, and then
tap Language & keyboard > Touchpal - HTC Sense Version > General settings. Select
Number Row.
Entering text by speaking
1. Tap an area where you want to enter text.
2. On the onscreen keyboard, press and hold .
3. When you see the microphone button and the words "Speak now", say the words you want to
enter.
4. Enter punctuation marks by saying the name. For example, say "comma".
Enabling smart keyboard options
Turn on the keyboard's advanced features to help you type faster, such as contextual prediction,
auto-correction, and more.
1. From the Home screen, tap , and then find and tap Settings.
2. Tap Language & keyboard > TouchPal - HTC Sense Version > Smart input.
3. Select the options to enable.
HTC Help
Want some quick guidance on your phone?
Check out the friendly walkthroughs and the FAQs in the Help app to learn how to use your phone.
§When you see a Help tile in HTC BlinkFeed, just tap the tile to know more about the tip.
§From the Home screen, tap , and then find and tap Help.
You can then tap Search help articles & videos, and enter what you're looking for. Or you
can tap to browse how-tos, FAQs, and more.
If HTC Help is not preinstalled on your phone, you can download it from Google Play.
Having hardware or connection problems?
Before calling for support, you can first use the Help app to troubleshoot or perform diagnostics on
your phone. This helps you in finding the problem cause, and in determining whether you can
resolve the problem or you need to call for support.
1. From the Home screen, tap , and then find and tap Help.
2. On the Help screen, tap and then tap Troubleshooting or Diagnostics tools to use a
troubleshooting wizard to check the basic hardware functions.
3. You can also tap Software updates to check for new software updates if available.Software
updates may contain bug fixes and feature improvements.
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Personalizing
Themes
What is HTC Themes?
Themes brings a quick and easy way for you to customize HTC 10 with elements such as wallpapers,
soounds, and icons.
You need to log in with your preferred account to browse from the available themes in the Themes
store, or make your own.
Downloading themes or individual elements
Find and download pre-made themes and elements that make it easy for you to personalize HTC 10.
1. Press and hold an empty space on a widget panel.
2. Tap Change theme.
3. If it's your first time to use Themes, tap Get Started, and then sign in with your preferred
account.
4. Tap > Recommended.
5. On the Recommended screen, tap next to each category to browse recommended items.
6. Tap a thumbnail to see the details screen.
7. Tap Download.
If you don't want to download the theme or any element right away, you can tap to bookmark
it first.
To apply the theme after it has finished downloading, tap Apply. If your chosen theme includes
sounds, your ringtone, notification sound, and alert sound will also change.
Creating your own theme
You can create and customize your own theme and even share it for others to download.
1. Press and hold an empty space on a widget panel.
2. Tap Change theme.
3. Tap > Choose Home image to set the main wallpaper for your theme.
4. Select an image from your phone or take a photo with Camera.
5. Move or enlarge the crop box to the area of the image you want to include.
6. Crop and save the image.
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7. Tap Next.
8. Swipe up or down to the pre-defined style to select for your theme.
9. You can:
§Tap Next if you don't want to customize your theme further.
§Tap Edit, then tap any of the categories you want to customize, and experiment with
the settings until you're satisfied.
Tap Preview to see what your theme will look like.
10. Tap Finish, name your theme, and then tap OK to save your theme.
To apply the theme after saving it, make sure you select the Apply this theme now option.
Finding your themes
Themes you downloaded, bookmarked, or created can be found in your theme collection.
1. Press and hold an empty space on a widget panel.
2. Tap Change theme.
3. Tap > My themes.
Editing your theme
After applying a theme, you can mix and match parts from other themes such as sounds, icons,
wallpapers.
To mix and match themes, you need to first download theme elements from the Themes store.
1. Press and hold an empty space on a widget panel.
2. Tap Edit current theme.
3. Tap any of the categories you want to change.
4. Tap an item in the category. If the category is empty, tap beside the category name, and
then choose one of the collections to select from.
5. Tap Download to get the content, and then tap Apply to apply the change to your current
theme.
6. Press until you see the preview screen. Continue making changes until you're satisfied
with the result.
7. Tap Save copy to save your new theme, or if you're editing a theme that you copied tap Save
to save the changes.
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Deleting a theme
You can delete a theme if you no longer want to keep it on your phone.
1. Press and hold an empty space on a widget panel.
2. Tap Change theme.
3. Tap > My themes.
4. Find and tap an item to delete.
5. Tap > Remove.
If the item is currently applied, it will still be applied to HTC 10 until another theme is applied.
Home screen layout
Choosing a Home screen layout
You can choose between two Home screen layouts.
The Classic layout allows you to add traditional app shortcuts and widgets on your Home screen. By
design, this layout will follow and fit what you've added on the Home screen according to an
invisible grid.
The Freestyle Home screen layout frees you from grid constraints and allows you to place your
icons and widgets anywhere you want them on the Home screen. You can use custom stickers as app
shortcuts, too!
1. Press and hold an empty space on a widget panel.
2. Tap Change Home screen layout.
3. Choose the Home screen layout that you want.
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Wallpapers
Setting your Home wallpaper
Choose from the available wallpapers, or use any photo you've taken with the camera.
You can only change the wallpaper while in Classic home screen layout.
1. From the Home screen, tap > Settings > Personalize.
2. Tap Change wallpaper.
3. Choose from where you want to select a wallpaper.
4. Tap Apply or Set wallpaper.
Multiple wallpapers
You can split a panorama photo into three parts so that it extends to three Home screen panels as
one photo. Or, you can choose to set three different wallpapers for each widget panel.
§You can only apply Multiple wallpapers while in Classic home screen layout.
§You can only set the Multiple wallpapers for three widget panels. The right-most photo will be
used as the wallpaper for any additional panels.
1. Press and hold an empty space on a widget panel.
2. Tap Edit current theme > Home wallpaper.
3. Tap > Multiple.You'll then see three page thumbnails.
4. Tap Change wallpaper under the first page thumbnail.
5. Select from the preset wallpapers or tap to choose from your photos.
If you've selected a panorama photo, you need to crop it starting from the area that will fit the
left widget panel of the Home screen.
6. Repeat steps 4 and 5 to change the wallpaper for the second and third widget panels.
7. Tap .
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Time-based wallpaper
Set your home wallpaper to automatically change during the day and night.
You can only use a Time-based wallpaper while in Classic home screen layout.
1. Press and hold an empty space on a widget panel.
2. Tap Edit current theme > Home wallpaper.
3. Tap > Time-based. You'll then see two page thumbnails.
4. Tap Change wallpaper under the Day thumbnail to choose the wallpaper you want to display
during the day.
5. Select from the preset wallpapers or tap to choose from your photos.
6. Tap Change wallpaper under the Night thumbnail to choose the wallpaper you want to
display during the night.
7. Tap .
Lock screen wallpaper
Instead of using the home wallpaper, you can set a different wallpaper for your lock screen.
1. Press and hold an empty space on a widget panel.
2. Tap Edit current theme > Lock screen wallpaper.
3. Select from the thumbnails or tap to choose from your photos.
4. Tap Apply or Save.
Home screen panels
Adding or removing a widget panel
§You won't be able to add a new widget panel if you've already reached the maximum limit.
§HTC BlinkFeed always appears as the first panel (if it's not removed). A widget panel cannot be
added before HTC BlinkFeed.
1. Press and hold an empty space on a widget panel.
2. In the pop-up menu, tap Manage home screen pages.
3. To add a new widget panel, swipe left until you see the icon, and then tap it.
4. To remove a widget panel, swipe left or right until you see the panel, and then tap Remove.
5. When done, press .
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Arranging widget panels
A widget panel cannot be moved and inserted before HTC BlinkFeed.
1. On HTC BlinkFeed or any widget panel, slide two fingers together to customize the Home
screen.
2. Press and hold a widget panel thumbnail, and then drag it left or right to the position that you
want.
3. When you're done arranging widget panels, press .
Changing your main Home screen
Set HTC BlinkFeed or a widget panel as your main Home screen.
1. Press and hold an empty space on a widget panel.
2. In the pop-up menu, tap Manage Home screen pages.
3. Swipe left or right until you see the panel that you want to use as your main Home screen.
4. Tap Set as home.
5. Press .
Pressing HOME from an app will first return you to the last panel you were in. Just press HOME
again to go to your main Home screen.
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Stickers, widgets and app shortcuts
Launch bar
The launch bar gives you one-touch access to commonly used apps and other shortcuts. You can
replace the apps on the launch bar with the ones you often use.
§You can only customize the launch bar while in Classic layout.
§If you're using the Freestyle layout, you will only see the launch bar on the lock screen. Icons
displayed will be the same ones you have in the Classic layout.
1. Press and hold the app you want to replace, and then drag it out to .
2. Tap to go to the Apps screen.
3. Press and hold an app, and then drag it to the empty slot on the launch bar.
§You can also group apps on the launch bar into a folder. See Grouping apps on the widget panel
and launch bar on page 62.
§The apps or other shortcuts on the lock screen are the same as the ones on the launch bar.
Adding Home screen widgets
Widgets make at-a-glance important information and media content readily available.
1. Press and hold an empty space on a widget panel.
2. In the pop-menu, tap Add apps and widgets.
3. Tap > Widgets.
4. Scroll through the widgets, or tap to search for a specific widget.
5. Press and hold a widget, and then drag it to a widget panel you want to add it to.
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Changing the widget settings
You can modify basic settings of some widgets.
1. Press and hold a widget on your Home screen, and then drag it to .
2. Customize the widget settings.
Resizing a widget
Some widgets can be resized after you've added them to your Home screen.
1. Press and hold a widget on the Home screen, and then release your finger. If a border
appears, that means the widget is resizable.
2. Drag the sides of the border to enlarge or shrink the widget size.
Adding Home screen shortcuts
Place apps you often use on any widget panel of your Home screen. You can also add shortcuts to
frequently used settings, bookmarked webpages, and more.
1. Press and hold an empty space on a widget panel.
2. In the pop-up menu, tap Add apps and widgets.
3. Tap > Apps or Shortcuts.
4. Scroll through the apps or shortcuts, or tap to search for one.
5. Press and hold an app or shortcut, and then drag it to a widget panel you want to add it to.
To add an app from the Apps screen, press and hold the app, and then drag it to a widget panel.
Using stickers as app shortcuts
Replace the usual app shortcuts with stickers to blend with your home wallpaper design. You can
link individual stickers to different apps.
1. Switch to Freestyle layout.To find out how, see Choosing a Home screen layout on page 56.
2. Press and hold an empty space on a widget panel.
3. In the pop-up menu, tap Add stickers.
4. Tap > Stickers.
5. Scroll through the stickers, and then drag a sticker to a widget panel you want to add it to.
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6. Tap the newly added sticker, and then tap an app to link to the sticker.
If you need to link the sticker to a different app, press and hold it on the widget panel, and then
drag it to Relink.
7. To show or hide the name of the app it's linked to, press and hold the sticker on the widget
panel, and then drag it to Show label or Hide label.
You can choose to show or hide labels for all stickers on the Home screen. Press and hold an
empty space on a widget panel, and then tap Show/hide labels for stickers.
Grouping apps on the widget panel and launch bar
1. Press and hold an app, and then drag it over to another app to automatically create a folder.
2. Tap the folder to open it.
3. Tap the folder window’s title bar, and then enter a new folder name.
4. Add more apps into the folder. Tap , select your apps, and then tap Done.
You can also add shortcuts to settings or information to a folder. Add a shortcut first to a widget
panel, and then drag it over to the folder.
Removing items from a folder
1. On the launch bar or widget panel, tap a folder to open it.
2. Press and hold an app or shortcut in the folder, and then drag it out to .
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Moving a Home screen item
You can easily move a widget, icon, or sticker from one widget panel to another.
1. Press and hold a Home screen item with one finger.
2. With another finger, flick left or right to rotate the screen to another widget panel.
3. Release the item to where you want to move it.
Removing a Home screen item
1. Press and hold the widget, icon, or sticker you want to remove, and then drag it to .
2. When the item turns red, lift your finger.
Apps screen
Arranging apps
You can arrange and rearrange the apps on the Apps screen
1. From HTC BlinkFeed or any widget panel, tap .
2. Tap , and then choose how to arrange apps, such as alphabetically.
3. Select Custom if you want to rearrange or group apps into folders.
Showing or hiding apps in the Apps screen
1. On the Apps screen, tap > Show/hide apps.
2. Select the apps you want to hide, or clear their check boxes to unhide them.
3. Tap Done.
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Grouping apps into a folder
1. On the Apps screen, tap > Custom.
2. Tap > Rearrange apps.
3. Press and hold an app, and then drag it over to another app to automatically create a folder.
4. To add more apps, drag each app over to the folder.
5. To name the folder, open the folder, tap its title bar, and then enter a folder name.
6. When done, tap .
Moving apps and folders
1. On the Apps screen, tap > Custom.
2. Tap > Rearrange apps.
3. Press and hold an app or folder, and then do one of the following:
§Drag the app or folder to another position on the same page. Wait until you see the
occupying icon move away before releasing your finger.
§Drag the app or folder to the or arrow to move it to another page.
4. When you're done moving apps and folders, tap .
Removing apps from a folder
1. On the Apps screen, tap > Custom.
2. Tap > Rearrange apps.
3. Tap the folder to open it.
4. Press and hold an app, and then drag it out to the Apps screen. Wait until you see the
occupying icon move away before releasing your finger.
5. When you're done removing apps, tap .
Sounds
Ringtones, notification sounds, and alarms
1. From the Home screen, tap , and then find and tap Settings.
2. Tap Sound & notification.
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3. Tap an item to modify, and then choose different sounds for your ringtone, system
notification, and alarm.
Go to the settings of specific apps to choose sounds for new messages, email, and event
reminders respectively.
4. Tap Volumes to set the volume levels for each sound type.
To browse for more sounds in Themes, go to Settings > Personalize > Edit current theme, and then
tap Ringtone, Notification, or Alarm.
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Camera
Camera basics
Camera screen
Take great photos and videos with the camera.
On the Home screen, tap the camera icon to open the Camera app. You'll see Photo mode, which is
the default capture mode.
Switch between flash modes.
Open the slideout menu to select a capture mode and choose camera settings.
Toggle photo HDR between auto, on, and off.
Switch between the front camera and main camera.
Switch between Video and Photo modes.
Capture a photo.
View the last photo or video taken.
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Choosing a capture mode
Switch to a capture mode to use for taking photos or videos. The camera on HTC 10 separates
capture modes into categories so that you can quickly find which mode you want.
1. Tap to open the slideout menu.
You can also swipe right from the left edge in landscape orientation or swipe down from the
top edge in portrait orientation.
2. Scroll through the menu to see the available capture modes.
3. Tap the capture mode you want to use.
4. To quickly switch between the front and main camera, tap on the Viewfinder screen.
5. You can quickly switch back to either Photo or Video mode when you're in other capture
modes without opening the slideout menu.Right below the main shutter button, just tap
to switch back to Photo mode or to switch back to Video mode.
Capture mode settings
You can change the settings for some of the capture modes such as Photo or Video mode. To change
settings, select a mode and then tap to view and choose the available settings for the mode.
Mode Setting Description
Photo
Selfie Photo
Pro
Toggle between the time settings to set the self-timer or turn off the self-
timer. See Taking photos with the self-timer on page 73 for details.
Set the photo quality and aspect ratio. See Setting the photo quality and
size on page 68 for details.
Pro Choose RAW or JPG format for photos. See Taking a RAW photo on page
76 for details.
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Mode Setting Description
Video
Selfie Video
Set the video quality. See Setting the video resolution on page 70 for
details.
Turn high resolution audio recording on and off. See Turning on high
resolution audio on page 70 for details.
Selfie Photo Turn Live Makeup on and off. See Applying skin touch-ups with Live
Makeup on page 72 for details.
Zooming
Before taking a regular photo or video, slide two fingers apart to zoom in or together to zoom out.
You can also freely zoom in or out while recording.
Turning the camera flash on or off
Tap the flash icon to choose a flash setting.
When using or , the camera intelligently sets the best flash brightness for your photo.
Taking a photo
1. On the Home screen, tap the camera icon to open the Camera app.
2. Switch to Photo mode, if you're not in this mode. See Choosing a capture mode on page 67 for
details.
3. Point the camera at what you want to capture. The camera adjusts the focus automatically as
you move it. You can also tap the screen to change the focus to a different subject.
4. To adjust the exposure, tap the screen, and then drag your finger up and down.
5. When you're ready to take the photo, tap .
Setting the photo quality and size
1. Switch to Photo or Selfie Photo mode. Or, select Pro mode.
2. Tap to open the slideout menu.
3. Tap the current setting—for example — to change the photo quality and size, or aspect
ratio.
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Tips for capturing better photos
To get better captures with the Camera app, here are some tips on what to do while taking your
shots.
Improving focus
§The laser auto focus intelligently finds the best shot based on its position and pointed
direction. Tapping the screen to focus uses the image contrast to dynamically readjust, which
is sometimes desirable if you wish to take a macro to get an off-center bokeh effect or take
photos while you're moving.
§To change the focus, on the Viewfinder, tap the subject you want to focus on.
§If the subject is moving, on the Viewfinder, press and hold the subject to lock the focus.
Taking well-lit photos
§To focus on a specific subject, just tap on it. To manually adjust the exposure, tap the screen
and then drag your finger up or down.
§If there are parts of the image that are in shadows and others are in highlights, use HDR to
capture multiple shots of different exposures and combine them into one shot. Keep HTC 10
steady or place it on a level surface when using HDR.
§When taking a panoramic photo, consider the whole scene and focus on an object that has a
neutral tone to help keep the exposure balanced in the composite image.
Other tips
§In Camera settings, tap Grid to help frame the subject better or improve the composition.
§After capturing, you can enhance the photo in the Google Photos app.
Photos appearing blurred? Here are some tips.
If you find that your shots are coming out a little blurry, try these tips.
§Hold the phone so that your fingers aren't near the camera lens, dual flash, or laser focus
sensor.
§Make sure that the camera lens, dual flash, and laser focus sensor are clean and without
fingerprints. Use a soft, clean, microfiber cloth to wipe them.
§When taking a photo, adjust the focus on your subject by tapping it.
§Make sure you're not moving the camera when taking a photo, especially in low light
conditions or when taking photos in Pro mode with RAW format selected.
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Recording video
1. On the Home screen, tap the camera icon to open the Camera app.
2. Switch to Video mode. See Choosing a capture mode on page 67 for details.
3. When you're ready to start recording, tap .
4. Change focus to a different subject or area by just tapping it on the Viewfinder screen. You
can also change the exposure after tapping by dragging up and down on the screen.
5. Tap the flash icon to turn the flash on or off.
6. Tap to pause the recording, and then tap to resume.
7. To stop recording, tap .
Setting the video resolution
1. Switch to Video mode.
2. Tap to open the slideout menu.
3. Tap Quality to change the video resolution.
Turning on high resolution audio
Record videos, including selfie videos, with high resolution audio.
§High resolution audio is only available when the video quality is set to HD (720p) or higher.
§You can't pause video recording when using high resolution audio.
1. Switch to Video mode.
2. Tap to open the slideout menu.
3. Tap High res sound to turn on high resolution audio.
4. When you're ready to start recording, tap .
5. To stop recording, tap .
Videos recorded with high resolution audio are saved in MKV (Matroska video) file format.
Taking a photo while recording a video—VideoPic
1. On the Home screen, tap the camera icon to open the Camera app.
2. Switch to Video mode. See Choosing a capture mode on page 67 for details.
3. Tap to start recording.
4. While recording, tap whenever you want to capture a still shot.
5. Tap to stop recording.
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Using the volume buttons for taking photos and videos
In the Camera app, you can set the VOLUME buttons to function as the shutter release or zoom
controls.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Tap to open the slideout menu.
3. Tap Settings > Volume button options.
4. Choose how you want to use the volume buttons when you're in the Camera app.
Taking continuous camera shots
Do you want to take photos of moving subjects? Whether it’s your kid's football game or a car race,
you can capture the action.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Switch to Photo mode. See Choosing a capture mode on page 67 for details.
3. Press and hold the onscreen shutter button .
The camera takes consecutive shots of your subject.
Using HDR
When shooting portraits against a bright background, use HDR, short for High Dynamic Range, to
capture your subjects clearly. HDR brings out the details of both the highlights and shadows, even in
high contrast lighting.
HDR works best when your subject is steady. The camera takes multiple shots at different
exposure levels and combines them into one enhanced photo.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Switch to Photo mode. See Choosing a capture mode on page 67 for details.
3. Make sure that or is selected. If not tap to change it.
HDR auto is also available in Selfie photo mode, and is enabled by default.
4. Tap .
Recording videos in slow motion
Relive high speed action bit by bit and add a touch of suspense to your videos.
Audio is recorded when you're in this mode, but will only be available when video is played back
in normal speed.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Switch to Slow motion mode. See Choosing a capture mode on page 67 for details.
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3. Tap to start recording.
4. To stop recording, tap .
Selfies and people shots
Tips for taking selfies and people shots
Do you want yourself, your family, and friends to look best in your shots? Here are some camera
options you can adjust or select before taking selfies and people shots.
Live Makeup for selfies
Touch up your skin with Live Makeup before taking your selfie. See Applying skin touch-ups with
Live Makeup on page 72.
Angle of selfies
Do you want the angle of your shots to look exactly the same as how you see yourself on the
Viewfinder screen?
1. Switch to Selfie Photo mode. See Choosing a capture mode on page 67 for details.
2. Tap to open the slideout menu.
3. Tap Settings > Camera options.
4. Make sure the Save mirrored selfies option is selected.
Applying skin touch-ups with Live Makeup
Touch up your skin before taking your selfie. Live Makeup smoothens your skin in real time.
Live Makeup is disabled when auto HDR is on.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Switch to Selfie Photo mode. See Choosing a capture mode on page 67 for details.
3. To change the skin smoothing level, drag the adjustment bar slider.
The adjustment bar is shown on the Viewfinder screen by default. To hide it, tap to open the
slideout menu, and then tap Makeup.
Using Auto Selfie
Keep still to take an auto selfie—or just smile! You just need to turn this feature on in the camera
settings.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Switch to Selfie Photo mode. See Choosing a capture mode on page 67 for details.
3. Tap to open the slideout menu.
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4. Tap Settings > Camera options.
5. Select the Auto Selfie option, and then tap outside the slideout menu to close it.
6. Pose and frame yourself on the Viewfinder screen.
7. To take your selfie automatically, look at the front camera, and then:
§Stay still until the white box turns green on the Viewfinder screen.
§Or smile at the camera. Hold your smile for a few seconds until your shot is taken.
Taking selfies with voice commands
You can easily take photo or video selfies using simple voice commands. You just need to turn this
feature on in the camera settings.
This feature may not be available in all languages.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Switch to Selfie Photo or Selfie Video mode. See Choosing a capture mode on page 67 for
details.
3. Tap to open the slideout menu.
4. Tap Settings > Camera options.
5. Select the Voice Selfie option, and then tap outside the slideout menu to close it.
6. Pose and frame yourself on the Viewfinder screen.
7. Look at the front camera, and then:
§Say Cheese or Capture to take a photo selfie.
§Say Action or Rolling to record a video selfie.
You can also use voice commands with the main camera. Switch to Photo mode, and then select
the Voice Selfie option in the camera settings.
Taking photos with the self-timer
When you use the self-timer, the Camera app counts down before taking the shot. You can set the
countdown time.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Choose the capture mode you want to use. See Choosing a capture mode on page 67 for
details.
3. Tap to open the slideout menu.
4. Tap Timer to set the countdown time.
5. To start the timer, tap . The camera takes the photo after the countdown.
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Zoe camera
Using Zoe camera
Get more than just a still photo. With Zoe camera, capture living moments as a photo and 3 seconds
of HD video.
Some camera features are not available when you’re using Zoe camera, such as zooming.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Switch to Zoe camera mode. See Choosing a capture mode on page 67 for details.
3. When you're ready to capture, tap .
When you see the shutter release icon slowly turn red, continue holding the phone steady as
the camera captures the photo and 3-second video.
When taking your shot using the Zoe camera, it's good practice to keep HTC 10 steady to capture
moving subjects against a static background scene.
Panoramic shots
Taking a panoramic photo
Get a wider shot of landscapes in one sweep.
Some camera features are not available when you’re in Sweep panorama mode, such as zooming.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Switch to Panorama mode. See Choosing a capture mode on page 67 for details.
3. When you're ready to take the shot, tap .
4. Pan left or right in either landscape or portrait view. Hold HTC 10 as smoothly as you can to
automatically capture frames.
You can also tap to stop capturing anytime.
The camera stitches the frames into a single photo.
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Hyperlapse
Recording a Hyperlapse video
Want to have a fast motion effect in your video? Use Hyperlapse mode to speed videos up to 12
times.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Switch to Hyperlapse mode. See Choosing a capture mode on page 67 for details.
3. When you're ready to start recording, tap .
4. Change focus to a different subject or area by tapping it on the Viewfinder screen.
5. Tap the flash icon to turn the flash on or off.
6. To stop recording, tap .
Pro mode
Manually adjusting camera settings
Want to have expert command of your camera settings for different environments or lighting
conditions? Use Pro mode to manually adjust the values for settings like white balance, exposure,
ISO, and more.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Switch to Pro mode. See Choosing a capture mode on page 67 for details.
3. Tap a setting, and then drag its slider to make adjustments.
Tap a setting again to hide the slider.
4. To change a setting back to auto, tap .
5. When you're ready to take a photo, tap .
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Taking a RAW photo
Want to keep more detail in your shots, or fix the lighting in post processing? With Pro mode, you
can take photos that will be saved as RAW image files in DNG format, along with a JPG compressed
version.
RAW image files take up a lot of storage space. It's recommended to use a storage card as the
default storage for photos and videos.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Switch to Pro mode. See Choosing a capture mode on page 67 for details.
3. Tap to open the slideout menu.
4. Tap to switch to RAW capture, and then tap .
To switch back to JPEG capture, tap to open the slideout menu, and then tap .
How does the Camera app capture RAW photos?
The Camera app captures a photo in both the DNG RAW format and JPG format.
Digital Negative (DNG) is an open-standard lossless RAW image format. Since a RAW file is
typically 2 to 6 times larger than a JPEG file and is not viewable in most photo viewer apps, a photo
is captured in both DNG and JPG formats. When you use the Google Photos app, you'll see a icon
on a photo to indicate that there is a DNG RAW format version of the file.
RAW photos are not processed when captured to preserve most of the original image data—such as
dynamic range—so you can adjust lighting or make professional adjustments using advanced editing
tools. After making adjustments, save the RAW photo as a JPG file if you want to print or share it.
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Google Photos and apps
Google Photos
What you can do on Google Photos
Here are some of the things you can do when using Google Photos on HTC 10.
§View, edit, and share the photos and videos you've taken on HTC 10. You can also access the
media files previously backed up to your Google Account.
If you see on a thumbnail, it means that the media file is only stored on the phone and
not yet backed up to your Google Account. Without this icon means that the photo or video is
already backed up to your account.
§To select photos and videos, press and hold a thumbnail to select one. Tap a date to select all
the media files under it. Or, press and hold a thumbnail as your first selection, and then drag
your finger to the last item you want to select.
§Enhance RAW photos taken using the HTC Camera app.
§Add Hyperlapse effect to your videos.
§Change the speed of your slow motion videos.
To learn more about Google Photos, tap > Help. Or, you can visit support.google.com/photos.
Viewing photos and videos
When you open Google Photos for the first time, sign in to your Google Account, if prompted, and
choose whether to turn backup and sync on or off.
1. From the Home screen, tap > Photos.
You'll see your local and synced photos and videos organized by date. If you see on a
thumbnail, it means that the media file is only stored on the phone and not yet backed up to
your Google Account.
2. To switch to another view, tap , and then choose how you want to view your media files.
3. Tap a thumbnail to view it in full screen.
4. To view an album, tap to open the slideout menu, and then tap Device folders.
Or, if you see tabs at the bottom of the screen, you can tap the Albums tab, and then swipe
across the collection thumbnails. Tap Device folders to view photos and videos that are
saved on your phone.
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Editing your photos
1. From the Home screen, tap > Photos.
2. Tap a photo thumbnail to view it in full screen.
3. Tap , and then do any of the following:
§Tap to adjust the brightness, color, and more.
§Tap to apply a filter to the photo.
§Tap to rotate or crop the photo.
4. While you're editing, press and hold the photo to compare your changes to the original.
5. After making your adjustment, tap .
6. Tap Save.
Enhancing RAW photos
After capturing RAW photos, you can improve its contrast and detail from the Photos app.
1. From the Home screen, tap > Photos.
2. Find and tap the RAW photo you want to enhance.
RAW photos are marked with the icon on the thumbnail.
3. Tap , and then tap RAW Enhancement.
4. Tap to toggle between before and after photos.
5. Tap when done.
Trimming a video
1. From the Home screen, tap > Photos.
2. Tap a video thumbnail to view it in full screen.
3. Tap , and then drag the trim sliders to the part where you want the video to begin and end.
4. Tap to preview your trimmed video.
5. Tap Save.
The trimmed video is saved as a copy. The original video remains unedited.
Changing the playback speed of a slow motion video
Adjust the playback speed of a selected section of a slow motion video.
You can only change the video playback speed of videos captured using slow motion in the
Camera app.
1. From the Home screen, tap > Photos.
2. Find and tap the thumbnail of slow motion video to view it in full screen.
Slow motion videos are marked with the icon on the thumbnail.
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3. Tap the screen to see the onscreen controls.
4. Frame the sequence you want to slow down by moving the left and right sliders.
5. Tap to watch the result.
You can still adjust the playback speed while previewing.
Editing a Hyperlapse video
If you captured a video in Hyperlapse mode, you can apply varying speeds to different sections of
the video.
1. From the Home screen, tap > Photos.
2. Find and tap the Hyperlapse video to view it in full screen.
Hyperlapse videos are marked with the icon on the thumbnail.
3. Tap .
4. Move the left and right sliders to divide your video into sections.
5. Tap a section that you want to adjust, and then tap a dot that corresponds to particular
playback speed to modify the selected section.
6. Repeat the previous step for the remaining sections.
7. Tap .
The edited video is saved as a copy. The original video remains unedited.
Adding a Hyperlapse effect on a regular video
1. From the Home screen, tap > Photos.
2. Find and tap the thumbnail of a video to view it in full screen.
3. Tap > Edit in > Zoe Video Editor.
4. Tap Create a Hyperlapse video.
5. Move the left and right sliders to divide your video into sections.
6. Tap a section that you want to adjust, and then tap a dot that corresponds to particular
playback speed to modify the selected section.
7. Repeat the previous step for the remaining sections.
8. Tap .
The edited video is saved as a copy. The original video remains unedited.
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Google Now
Getting instant information with Google Now
Do you want to check the weather or your morning commute time before you start your day?
Google Now™ delivers quick and up-to-date information that matters to you—all without the search.
Depending on your location, time of day, and previous Google searches, Google Now displays
information cards that include:
§The day's weather and the weather forecast for upcoming days.
§The traffic conditions on your way to work or your commute back home.
§The directions and travel time to your next appointment.
§The next train or bus arriving at your platform or bus stop.
§Your favorite team's score and stats while you enjoy the game.
Open the Google Search app to use Google Now. From the Home screen, tap , and then find and
tap Google. Or tap the Google search bar widget when available.
Setting up Google Now
Before setting up Google Now:
§Make sure that you're signed in to your Google account.
§Turn location services on and make sure that you have an Internet connection.
1. From the Home screen, tap , and then find and tap Google.
2. Tap Get started. Or if you've previously set up Google Now on HTC 10 and turned it off, tap
Get Now cards > Set up.
3. Read the information screen and then tap Yes, I'm in. Google Now information cards will
start to appear on the Google search screen.
4. Swipe up the screen to see all available information cards.
5. To dismiss a card, swipe it right.
Depending on the information that you've allowed to share, more information cards will appear on
the Google search screen as you use HTC 10 to search the Web, create appointments, set reminders,
and more.
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Changing card settings
You can easily customize the settings of Google Now cards to suit your information needs. For
example, you can change the weather units in the Weather card or your transportation mode in the
Traffic card.
1. From the Home screen, tap , and then find and tap Google.
2. Do any of the following:
§To change the settings of a specific card, tap and then tap an action.
§To change specific information such as your work address, sports teams, or stocks you
follow, tap , and then tap Customize Google Now. Choose the information you want
to change.
Setting reminders in Google Now
Creating reminders in Google Now is an easy way to keep tab of things to do. You can set time or
location-based reminders. When the reminder time is up or when you've arrived at the specified
location, Google Now displays the Reminder card in the Google search screen and sounds a
notification to alert you.
This feature may not be available in all languages.
1. From the Home screen, tap , and then find and tap Google.
2. Tap , and then tap Reminders.
3. Tap .
4. Enter the reminder title, such as the task you want to be reminded of.
5. Select Time to set a time-based reminder or Place to set a location-based reminder.
6. Set the reminder time or location details.
7. Tap .
When the reminder time is due or when you've arrived at the location, the Reminder card will
appear in the Google search screen. You can then dismiss or snooze the reminder.
Turning off Google Now
1. From the Home screen, tap > Settings > Google.
2. Tap Search & Now > Now cards.
3. Tap the switch next to Show cards, and then tap Turn off.
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Now on Tap
Use Now on Tap to search information while viewing emails and websites, listening to music, or
even while exchanging text messages. Now on Tap lets you look for information about the screen
you're on so you don't have to leave the app. Just press and hold HOME and Now on Tap shows you
related information, apps, and actions.
This feature may not be available in all languages.
Turning on Now on Tap
Before turning on Now on Tap:
§Make sure that you're signed in to your Google Account and have set up Google Now.
§Turn location services on and make sure that you have an Internet connection.
1. From the Home screen, tap , and then find and tap Google.
2. Tap > Settings > Now on Tap.
3. Tap the switch next to Now on Tap.
Searching with Now on Tap
1. On the current app you're in, press and hold HOME. Now on Tap analyzes the screen and
shows a card with information, apps, or actions related to the searched item or location.
2. Tap an item on the card to view more information or perform an action. You can also say,
"OK, Google" and say what you want to know about the searched item or location. For
example, if Now on Tap searched for a restaurant, you can say "OK, Google. Take me
to that restaurant" to get directions to that location.
3. To hide the information cards and return to the screen, press .
Turning off Now on Tap
1. From the Home screen, tap > Settings > Google.
2. Tap Search & Now > Now on Tap.
3. Tap the switch next to Now on Tap.
Google Search
Searching HTC 10 and the Web
You can search for information on HTC 10 and on the Web. In the Google Search app, start your
search by entering a keyword or by using Google Voice Search™.
To open Google Search, from the Home screen, tap , and then find and tap Google. Or tap the
Google search bar widget when available.
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Some apps, such as People or Mail, have their own search function, which you can use to search
only within those apps.
Performing searches on the Web and HTC 10
1. From the Home screen, tap , and then find and tap Google.
If you've already set up a Google account on HTC 10, you will be given the option to sign in to
Google Now.
2. In the search box, enter what you want to search for. As you type, matching items on HTC 10
and suggestions from Google web search are shown.
3. If what you’re searching for is in the list of suggestions, tap the item to search for it or open it
in its compatible app.
You can also filter web search results by tapping any of the categories on the filter bar at the
bottom of the screen.
Searching the Web with your voice
Use Google Voice Search to find information on the Web by speaking to HTC 10.
This feature may not be available in all languages.
1. From the Home screen, tap , and then find and tap Google.
2. Say "OK, Google," and then say what you want to search for. After speaking, matching
items from Google web search are shown.
3. If what you’re searching for is in the list, tap the item to open it in its compatible app.
Otherwise, say "OK, Google" to search again.
Setting search options
1. From the Home screen, tap > Settings > Google.
2. Tap Search & Now.
3. Tap the search option you want to set.
To get help or provide feedback, tap .
Google apps
Google apps
Count on the suite of Google apps on HTC 10 to help you get productive, surf the Internet, be
entertained, and more.
Gmail
Send and receive emails from your Google Accounts or from other email accounts.
Gmail now also lets you add your Microsoft Exchange ActiveSync work email.
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Google Calendar
Schedule events, meetings, and appointments. Google Calendar™ syncs with your Google Account
so your calendar events and reminders go with you.
Google Chrome
Surf the Internet, search the Web, and bookmark your favorite websites.
Google Drive
Store your photos, documents, and other files on Google Drive to access them on HTC 10, computer,
and other devices. In addition to the default storage that you get from Google Drive, you may be
eligible to receive additional online storage for free. Sign in to your Google Account on HTC 10—and
not from your computer or other non-HTC phones—to claim this offer.
Google Maps
Track your current location, view real-time traffic situations, and receive detailed directions to your
destination.
It also provides a search tool where you can locate places of interest or an address on a map, or view
locations at street level.
Google Play Music
Create your own music library, play your favorite tracks, and purchase albums or songs.
YouTube
Share your videos or check out the latest viral videos.
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Power and storage
management
Battery
Displaying the battery percentage
You can check the percentage of remaining battery power right from the status bar.
1. From the Home screen, tap , and then find and tap Settings.
2. Tap Power.
3. Select Show battery level.
Checking battery usage
See how the system and apps are using the battery and how much power is being used.
1. From the Home screen, tap , and then find and tap Settings.
2. Tap Power.
3. Tap Battery usage, and then tap an item to check how it's using the battery.
4. If you see the Adjust power use section while viewing battery use details, you can tap the
option underneath it to adjust settings that affect battery usage.
Another way to check the battery usage per app is to go to Settings, and then tap Apps. Tap the app
you want to check, and then tap Battery.
If the Battery option on the App info screen is grayed out, it means the app is currently not using
the battery.
Checking battery history
Check how long you've been using HTC 10 since the last charge. You can also see a chart that shows
how long the screen has been on, and how long you've been using connections like the mobile
network or Wi-Fi.
1. From the Home screen, tap , and then find and tap Settings.
2. Tap Power.
3. Tap History to view battery usage over time.
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Battery optimization for apps
When you have connections such as Wi-Fi on while the phone is in sleep mode, some apps may still
continue to use the battery. Starting from Android 6.0, battery optimization is enabled for all apps
by default which helps prolong battery standby time when you're not using the phone.
The phone needs to be sitting idle for an extended period of time before battery optimization takes
effect.
Turning battery optimization off in apps
If there are apps that you don't want battery optimization enabled, you can turn the feature off in
those apps.
1. From the Home screen, tap , and then find and tap Settings.
2. Tap Power.
3. Tap Battery optimization.
4. Tap Not optimized > All apps to see the complete list of apps.
5. To turn off battery optimization in an app, tap the app name, and then tap Don't optimize >
Done.
Repeat this process to turn off optimization in other apps.
To filter the list and see which apps have battery optimization disabled, tap All apps > Not
optimized.
Using power saver mode
Power saver mode helps to increase battery life. It reduces the usage of phone features that drain
the battery such as location services and mobile data.
1. From the Home screen, tap , and then find and tap Settings.
2. Tap Power.
3. Tap the Power saver On/Off switch to turn power saver mode on or off.
To set when to automatically switch this mode on, tap Power saver > Turn on
automatically, and then select a battery level.
Extreme power saving mode
In times when you don't need to use much of your phone, turn Extreme power saving mode on to
extend battery life longer. In this mode, standby time can last longer than usual, and you can only
use the most basic functions such as phone calls, text messaging, and email.
1. From the Home screen, tap , and then find and tap Settings.
2. Tap Power.
3. Tap the Extreme power saving mode On/Off switch to turn extreme power saving mode on
or off.
If you want to set when to automatically switch this mode on, tap Extreme power saving
mode and select a battery level.
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Tips for extending battery life
How long the battery can last before it needs recharging depends on how you use HTC 10. Try out
some of these tips to help increase battery life.
Use the power management features
§Turn Power saver mode and Extreme power saver mode on in Settings.
§Monitoring your battery usage helps identify what's using the most power so you can choose
what to do about it. For details, see Checking battery usage on page 85.
Manage your connections
§Turn off wireless connections such as mobile data, Wi-Fi, or Bluetooth when not in use.
§Turn GPS on only when a precise location is needed, such as while using navigation or
location-based apps. See Turning location services on or off on page 152.
§Turn on Airplane mode when you don't need any wireless connections and you don't want to
receive calls or messages.
Manage your display
Lowering the brightness, letting the display sleep when not in use, and keeping it simple helps save
battery power.
§Use automatic brightness (the default), or manually lower the brightness.
§Set the screen timeout to a shorter time.
§Don't use a live wallpaper for your Home screen. Animation effects are nice to show off to
other people but they drain your battery.
Changing your wallpaper to a plain, black background can also help a little. The less color is
displayed, the less battery is used.
For more details, see Settings and security on page 151 and Personalizing on page 54.
Manage your apps
§Battery optimization helps extend battery standby time. See Battery optimization for apps
on page 86.
§Install the latest software and application updates. Updates sometimes include battery
performance improvements.
§Uninstall or disable apps that you never use.
Many apps run processes or sync data in the background even when you're not using them. If
there are apps that you don't need anymore, uninstall them.
If an app came preloaded and can't be uninstalled, disabling the app can still prevent it from
continuously running or syncing data. See Disabling an app on page 157.
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Limit background data and sync
Background data and sync can use a lot of battery power if you have many apps syncing data in the
background. It’s recommended not to let apps sync data too often. Determine which apps can be set
with longer sync times, or sync manually.
§In Settings, tap Accounts & sync and check what types of data are being synced in your
online accounts. When the battery is starting to run low, temporarily disable syncing some
data.
§If you have many email accounts, consider prolonging the sync time of some accounts.
In the Mail app, select an account, tap > Settings > Sync, Send & Receive, and then adjust
the settings under Sync schedule.
§When you’re not traveling from one place to another, sync weather updates of only your
current location, rather than in all of your named cities. Open the Weather app, and then tap
to edit and remove unneeded cities.
§Choose widgets wisely.
Some widgets constantly sync data. Consider removing the ones that are not important from
your Home screen.
§In Play Store, tap > Settings, and then clear Add icon to Home screen to avoid
automatically adding Home screen app shortcuts whenever you've installed new apps. Also
tap Auto-update apps > Do not auto-update apps if you're fine with updating apps from
Play Store manually.
Other tips
To squeeze in a little bit more battery power, try these tips:
§Tone down the ringtone and media volume.
§Minimize the use of vibration or sound feedback. In Settings, tap Sound & notification and
choose which ones you don't need and can disable.
§Check your apps’ settings as you may find more options to optimize the battery.
Storage
Types of storage
Starting from Android 6.0, there have been some changes on how and where downloaded apps and
their data can be stored.
Phone storage
This is the internal storage which contains the Android system, preinstalled apps, email, text
messages, and cached data from the apps. You can also install apps that you've downloaded and
capture photos, videos, and screenshots to this storage.
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Storage card
Use your storage card as a removable storage to store and access your media and other files on
HTC 10 or any Android phone, or set it up as an extension of the internal storage. See Should I use
the storage card as removable or internal storage? on page 89.
USB storage
You can plug in an external USB storage device such as a USB flash drive or an SD card reader. You
need a special cable to connect HTC 10 and a USB storage device.
Should I use the storage card as removable or internal storage?
Use your storage card as removable storage when there's already content such as your media and
other files so that you don't lose these content. If you have a brand new storage card, choose
whether to use it as removable storage or set it up as an extension of the internal storage.
Removable storage
Use a new storage card as removable storage to be able to insert and use the card on HTC 10 and
other Android phones.
Internal storage
Set up a new storage card as internal storage for more privacy and secure use. This encrypts and
formats the storage card to work just like the internal storage.
This also expands the internal storage space since:
§Captured screenshots, camera shots, media, and other files will be stored on the storage card.
§Third-party apps that you installed and their data can be moved between the phone storage
and storage card.
After setting up the storage card as internal storage, the card can only be used on HTC 10 where it
has been formatted.
Setting up your storage card as internal storage
When you insert a storage card that has not been used on HTC 10 before, the card will be mounted
as removable storage by default.
If the storage card is new or doesn't have content you want to keep, you can format the storage card
to use it as internal storage for HTC 10.
§See Should I use the storage card as removable or internal storage? on page 89 to find out the
differences between using the storage card as removable storage or internal storage.
§If there are still files on the storage card, back up the files first before you format the card.
1. From the Home screen, tap > Settings > Storage.
2. Under Removable storage, tap next to the storage card name.
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3. Tap Format as internal > Erase & format > Format.
4. Follow the onscreen instructions to move your installed apps and their data from the phone
storage to the storage card.
If you no longer want to use your storage card as internal storage, you can reformat the card as
removable storage. Before you do so, make sure to move all the apps and data from the card back
to the phone storage. See Moving apps and data between the phone storage and storage card on
page 90.
Moving apps and data between the phone storage and storage card
If you've set up your storage card as internal storage, you can move third-party apps that you
installed and their data such as photos, media, and downloaded files to the storage card to free up
phone storage space.
If you no longer want to use your storage card as internal storage, make sure to move all the apps
and data from the card back to the phone storage.
1. From the Home screen, tap > Settings > Storage.
2. Tap the name of your storage card if you're moving app data from the phone storage to the
card, or tap Phone storage if you're moving data from the storage card back to the phone
storage.
3. Tap > Migrate data.
4. Tap Move.
§Screenshots will also be migrated.
§When you take new photos or videos, capture new screenshots, or download new files after the
migration, they will be saved to the new storage location.
Moving an app to the storage card
When you're running out of phone storage space, you can move your downloaded apps to the
storage card if the card has been set up as internal storage.
Preinstalled apps cannot be moved.
1. From the Home screen, tap > Settings > Storage.
2. Tap Phone storage > Apps.
3. Tap the app you want to move.
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4. Tap Change, and then tap the storage card name.
5. Tap Move.
You can also move an app from the storage card back to the phone storage.
Viewing and managing files on the storage
Starting from Android 6.0, you can go to Settings to view and manage files on the phone storage and
storage card. You can also view and manage files on an external USB storage device when you have it
connected to HTC 10.
1. From the Home screen, tap > Settings > Storage.
2. Tap Phone storage or the storage card name.
3. Tap Explore to view internal storage content—whether it's phone storage content or internal
storage content on the storage card.
4. To select or deselect files:
§Press and hold a file to select it. To select more files, tap each file.
§Tap a file to deselect it.
§To select all files, press and hold a file first, and then tap > Select all.
5. Do one of the following:
§To delete, tap .
§To paste, tap > Copy to. In the Save to slideout menu, choose where to paste to, and
then tap Copy.
Copying files between HTC 10 and your computer
You can copy your music, photos, and other files to HTC 10.
§Save and close your files before copying them from your computer to HTC 10, or vice versa.
§If you're using your storage card as internal storage, your computer will only show storage card
content.
1. Connect HTC 10 to the computer using the supplied USB cable.
2. On HTC 10, unlock the screen if it's locked.
3. On the pop-up message that asks whether to use USB for file transfers, tap Yes.
If you don't see this message, slide the Notifications panel open, tap the Use USB for
notification, and then tap File transfers.
You'll then see options for viewing or importing files on the computer screen.
4. Choose to view files.
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5. Copy the files from your computer to HTC 10, or vice versa.
6. After copying the files, disconnect HTC 10 from the computer.
Freeing up storage space
As you use HTC 10, you'll accumulate data and fill its storage capacity over time. Here are some tips
on how to free up phone storage space.
Manage photos and videos
§After taking continuous camera shots, keep only the best shot. Discard the rest, if you don't
need them.
§After editing a photo or trimming a video, the original file is kept. Delete original files or
move them elsewhere, such as to your computer.
§If you're only sending videos through MMS, use a lower resolution. Hi-res video takes up
more space. In Camera settings, tap Video Quality to change the resolution.
§RAW image files take up a lot of storage space. It's recommended to use a storage card as the
default storage for photos and videos. If your storage card is running low on space, consider
moving RAW image files to your computer.
Remove unused themes
Themes can quickly consume up storage space because themes can include images, sounds and
icons. Remove themes you're not using. See Deleting a theme on page 56.
Back up data and files
Keep only the most recent data in your apps and files that you often need to use. You can back up
your other data and files. For some tips, see Ways of backing up files, data, and settings on page 97.
Remove or disable apps
Uninstall apps that you've downloaded if no longer need them. Preinstalled apps can be disabled
when you're not using them. See Disabling an app on page 157.
Move apps to the storage card
Third-party apps that you've downloaded and installed can be moved to the storage card if you've
set up the card as internal storage. See Moving apps and data between the phone storage and storage
card on page 90 and Moving an app to the storage card on page 90.
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Unmounting the storage card
When you need to remove the storage card while HTC 10 is on, unmount the storage card first to
prevent corrupting or damaging the files in the storage card.
If your storage card is used as internal storage and there are apps that were moved to the card,
you will not be able to open these apps after unmounting the card.
1. From the Home screen, tap > Settings > Storage.
2. Do one of the following:
§If your storage card appears under Removable storage, tap > Eject next to the card
name.
§If your storage card appears under Internal storage, tap the card name, and then tap
Eject.
Boost+
What you can do on the HTC Boost+ app
Optimize your phone's performance, maximize your phone storage capacity, and even lock some
apps for an added level of privacy.
Here are some of the things you can do when using the Boost+ app.
§Monitor your phone storage space and memory usage.
§Delete cache, app installers, temporary files, and ad files on
your phone.
§Optimize system resources to extend battery life while you're
playing your favorite games.
§Manage irregular app activities, lock apps with sensitive
content, or uninstall apps you don't use.
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Turning Smart Boost on or off
The Smart Boost feature allows the Boost+ app to automatically free up memory space on your
phone.
Smart Boost is turned on by default.
1. From the Home screen, tap , and then find and tap Boost+.
2. Tap Settings, and then select or clear the Smart boost option.
Adding apps to the Smart Boost exception list
You can choose to set the Boost+ app to skip some apps when it runs its Smart Boost checks.
1. From the Home screen, tap , and then find and tap Boost+.
2. Tap Smart boost.
3. Tap > Manage skipped apps.
4. Tap , and then select the apps to skip.
5. Tap Add.
Manually clearing junk files
Regularly remove junk files that clutter your storage space or slow down your phone's performance.
1. From the Home screen, tap , and then find and tap Boost+.
2. Tap Clear junk.
The Boost+ app will show you how much storage space is being used up by different junk files,
such as cache files, ad files, temporary files, and app installers.
3. Select or clear the junk file types you want to delete.
You can tap next to a category to view the files under it.
4. Tap to clear junk files.
In the Boost+ app's settings, you can also choose to get notified when your junk files exceed a set
limit or when an app is unused over a period of time.
Turning on Game battery booster for selected games
When you have added an app to the Game battery booster list, your phone automatically optimizes
system resources while you're playing it. This helps extend your phone's battery life.
1. From the Home screen, tap , and then find and tap Boost+.
2. Tap Game battery booster.
3. To add a game to the list, tap , and then select one or more apps to include.
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4. Tap Add.
5. On the Game battery booster screen, tap the On/Off switch next to an app to turn it on.
When prompted, you can choose to open the app and check whether the optimized result fits
your viewing preference.
To remove an app from the list, tap > Remove. Select one or more apps, and then tap
Remove.
Managing irregular activities of downloaded apps
The Boost+ app can check for irregular activities from a downloaded app that may affect your
phone's performance. When an irregular activity is detected, you can choose to stop the activity. Or,
you can also uninstall the downloaded app via the Boost+ app.
You can only uninstall the apps you've downloaded.
1. From the Home screen, tap , and then find and tap Boost+.
2. Tap Manage apps.
3. Do any of the following:
§To uninstall apps you don't need, select one or more apps under the Apps tab, and then
tap .
§Go to the Activities tab to see if there are irregular activities detected. If there's one, tap
it and choose an action.
Creating a lock pattern for some apps
Add a security pattern to some installed apps that you treat as private or personal. You'll be
prompted to draw it whenever you open a selected app after waking up your phone from Sleep
mode.
1. From the Home screen, tap , and then find and tap Boost+.
2. Tap Lock apps.
3. Draw your desired lock pattern.
4. Enter your birthday.This will be your security question in case you've forgotten your
password.
5. Tap the On/Off switch next to an app to require a lock pattern to open it.
6. Press .
To change the app lock pattern, tap Lock apps > > Change pattern.
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Sync, backup, and reset
Online sync
Adding your social networks, email accounts, and more
You can sync contacts, calendars, and other information from your social networks, email accounts,
and online services on HTC 10. Depending on the account type, signing in to your online accounts
lets you sync updates between HTC 10 and the Web.
1. From the Home screen, tap > Settings > Accounts & sync.
2. Tap .
3. Tap the account type you want to add.
4. Follow the onscreen instructions to enter your account information.
§In Settings > Accounts & sync, tap the Auto sync On/Off switch to turn automatic sync of all
your accounts.
§You can add several Google Accounts.
Syncing your accounts
1. From the Home screen, tap > Settings > Accounts & sync.
2. Tap the Auto sync On/Off switch to turn automatic sync of all your accounts on or off.
3. To manually sync individual accounts, tap an account type, and then tap > Sync now on
the Account settings screen.
On the Account settings screen, you can also change the sync settings for an account.
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Removing an account
Remove accounts from HTC 10 if you no longer use them. Removing an account does not remove
accounts and information from the online service itself.
1. From the Home screen, tap > Settings > Accounts & sync.
2. Tap an account type.
If you've signed into multiple accounts under an account type, tap the account to remove.
3. Tap > Remove account.
Some personal data may be retained by the third-party app after you have removed the account
from HTC 10.
Backup
Ways of backing up files, data, and settings
Worried that you might lose important stuff on HTC 10? Back up HTC 10 before you remove
content from the storage, do a factory reset, or upgrade to a new phone.
Android Backup Service
Use your Google Account to automatically back up app data and settings including Wi-Fi passwords
and files stored by certain apps.
HTC Sync Manager
Use HTC Sync Manager to import music, photos, and videos from HTC 10 to your computer. You
can also sync locally stored contacts and playlists between HTC 10 and your computer.
Likewise, HTC Sync Manager is a good alternative if you don't want to back up your accounts,
settings, and other personal content to the cloud. You can use it to create backups of HTC 10 on your
computer.
Other backup options
If you want, you can separately back up your data or files.
Some apps allow you to back up data to the phone storage or storage card so you can easily restore
them after a factory reset. Just make sure not to erase the phone storage or storage card when you
do a factory reset.
Messages Back up your text messages to the phone storage or storage card, or save them as an
email attachment.
Contacts §Save contacts and other personal data to your online accounts so you can just sync
them when switching to another phone.
§If you have locally stored contacts in the People app, export them to the phone
storage or storage card.
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Files Manually copy and paste files by connecting HTC 10 to your computer as a disk drive.
Other data Check other apps to see if they support exporting data to the phone storage or storage
card.
Using Android Backup Service
Starting from Android 6.0, use the Android Backup Service to back up your HTC phone to
Google Drive.
This service can back up and restore the following:
App data §In HTC apps, app data includes contacts stored on HTC 10, call history, Clock and
Weather city list, and email accounts.
§Data from third-party apps may also be saved in the backup, depending on the app
developer settings.
Settings These include ringtones, grid size and sort order on theApps screen, Wi-Fi networks and
passwords and some device settings.
When auto backup is enabled, the Android Backup Service periodically backs up your phone to a
private folder in Google Drive. Auto backup occurs every 24 hours when the phone is idle, charging,
and connected to a Wi-Fi network.
Backup data will not count towards your Google Drive storage quota. Large files or files that app
developers have chosen to exclude from the service will not be backed up.
Restoring your wallpaper from your old phone may depend on screen resolution compatibility of
both your old phone and HTC 10.
Backing up HTC 10
Automatically back up HTC 10 to Google Drive so you can restore content such as app data and
settings when needed.
1. From the Home screen, tap > Settings > Backup & reset.
2. Tap Back up my data.
3. Tap the On/Off switch to turn it on, and then press .
4. Make sure Automatic restore is turned on.
This allows an app's data and settings saved through the Android Backup Service to be
restored when you reinstall the app on HTC 10.
To select a backup account other than your primary Google Account, tap Backup account and
then select another Google Account. You can also tap Add account to add a new Google Account
for your backup.
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Backing up your data locally
If you want to separately back up your content such as contacts and text messages on HTC 10, here
are some tips on how to export or import your data.
Backing up your contacts
1. From the Home screen, tap , and then find and tap People.
2. On the People tab, tap > Manage contacts.
3. Tap Import/Export contacts > Export to phone storage or Export to SD card.
4. Select an account or type of contacts to export.
5. To help protect your data, tap Yes, and then set a password for this backup. Be sure to
remember this password. You'll need to enter it again when importing contacts.
If you don't need a password, tap No.
6. Tap OK.
Restoring contacts
1. On the People tab, tap > Manage contacts.
2. Tap Import/Export contacts > Import from phone storage or Import from SD card.
3. If you have more than one account set up, tap the type for the imported contacts.
4. If you have multiple backups available, select the backup you want to import, and then tap
OK.
5. Enter the password you've set for this backup, and then tap OK.
Backing up your text messages
Keep important text messages by backing them up so you can restore them to the HTC Messages
app, if needed. The Messages app backs up either to the phone storage or to your storage card if you
have one inserted.
Text messages in the secure box and blocked messages will not be backed up. To include such
messages to your backup, move them first to the general message box.
1. From the Home screen, tap , and then find and tap Messages.
2. Tap > Back up/Restore SMS > Back up > Back up SMS.
3. To help protect your data, set a password for your backup. Be sure to remember this
password. You'll need to enter it again when restoring messages.
If you don't need a password, select Do not password protect this backup.
4. Enter a name for your backup file, and then tap OK.
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Backing up text messages by email
§You need to set up your email account in the HTC Mail app.
§Text messages in the secure box and blocked messages will not be backed up. To include such
messages to your backup, move them first to the general message box.
1. From the Home screen, tap , and then find and tap Messages.
2. Tap > Back up/Restore SMS.
3. Tap Back up > Back up SMS via mail.
4. To help protect your data, set a password for your backup. Be sure to remember this
password. You'll need to enter it again when restoring messages.
If you don't need a password, select Do not password protect this backup.
5. Enter your email address.
6. Compose your email message, and then send it.
Restoring text messages
1. From the Home screen, tap , and then find and tap Messages.
2. Tap > Back up/Restore SMS > Restore.
3. Choose how you want to restore the messages, and tap Next.
4. Tap the backup to import.
5. Enter the password you've set for this backup. If you didn't set a password, select This
backup file is not password protected.
6. Tap OK.
To restore text messages that were backed up via email, open the email message with the backup file
attachment from the Mail app. Tap the attachment to download it first, and then tap it again to open
the backup file to import. Enter the password you've set for this backup or select This backup file is
not password protected.
HTC Sync Manager
About HTC Sync Manager
HTC Sync Manager supports a computer running a Windows or OS X operating system.
Here's what you can do with HTC Sync Manager.
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View and manage media on your computer and phone
§Browse and manage music, photos, and videos that are on your computer and your phone.
§Import iTunes and Windows Media® Player playlists from your computer to HTC Sync
Manager.
§Create playlists from music on your phone or your computer and then sync these playlists to
both devices.
§Play music and videos using the built-in player.
Transfer content
§Transfer iPhone photos, text messages, contacts, and more to your HTC phone. You can also
find and install the same apps that you were using on your iPhone.
§Import all music, photos, and videos from your HTC phone to your computer.
§Copy selected music, photos, or videos from your computer to your phone.
§Import documents from your computer to your phone.
Back up and restore
Back up your HTC phone to your computer so you can easily restore your backup to the same phone
or to another HTC phone.
Sync data
Sync data between your phone and your computer.
Installing HTC Sync Manager on your computer
§You can install HTC Sync Manager on Windows XP or later versions. To install it on a Mac
computer, you need OS X 10.6 or later versions.
§If you have problem in installing HTC Sync Manager, close all your running programs and
reinstall. If the problem persists, temporarily disable your anti-virus program and try installing
again.
1. Download the HTC Sync Manager installer from the HTC support site: htc.com/hsm/.
2. Launch the installer and follow the onscreen instructions.
3. Connect your phone to your computer using the supplied USB cable. HTC Sync Manager
opens.
If you disabled your anti-virus program, make sure to turn it back on after installing HTC Sync
Manager.
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Transferring iPhone content and apps to your HTC phone
With HTC Sync Manager, easily transfer iPhone content such as contacts, messages, wallpaper,
camera photos, and more to your HTC phone. If you're using an HTC phone that has HTC Sense 6,
HTC Sync Manager also enables your phone to find and install the same apps that you were using on
your iPhone.
You need to use iTunes 9.0 or later to back up your iPhone content first to your computer.
1. Connect your iPhone and your HTC phone to your computer.
2. In HTC Sync Manager, click Home > Transfer & Backup.
3. Click the Get Started button.
4. If you haven't used iTunes to back up your iPhone content to your computer, please do so
before proceeding.
5. Select your iPhone backup file, and then click OK.
6. Select the types of content you want to transfer to your HTC phone.
You can choose whether to replace the content on your HTC phone with the iPhone content.
7. Click Start. Wait for HTC Sync Manager to finish transferring content.
8. When done, slide the Notifications panel open on your HTC phone, and then tap .
Choose which apps you were using on iPhone you want to find in Google Play and download
to your HTC phone.
Getting help
To find out more about using HTC Sync Manager, download the user guide PDF from the HTC
support site (htc.com/hsm/). Or open the Help that comes with the software.
On Windows, click in HTC Sync Manager, and then click Help.
Reset
Restarting HTC 10 (Soft reset)
If HTC 10 is running slower than normal, is unresponsive, or has an app that is not performing
properly, try rebooting and see if that helps solve the problem.
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button, and then tap Restart.
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HTC 10 not responding?
If HTC 10 does not respond when you touch the screen or press the buttons, you can still
restart it.
Press and hold the POWER and VOLUME DOWN buttons for at least 12 seconds. HTC 10
then restarts.
Resetting network settings
Reset the network settings when you're having problems connecting HTC 10 to your mobile data or
Wi-Fi network and Bluetooth devices.
1. From the Home screen, tap > Settings > Backup & reset.
2. Tap Network settings reset.
3. Tap Reset settings.
4. Tap Reset settings.
Resetting HTC 10 (Hard reset)
If HTC 10 has a persistent problem that cannot be solved, you can perform a factory reset (also
called a hard reset or master reset). A factory reset reverts the phone back to its initial state—the
state before you turned on the phone for the first time.
Factory reset will remove all data on your phone storage, including apps you've downloaded and
installed, your accounts, your files, as well as system and app data and settings. Be sure to back up
any data and files you want to keep before you do a factory reset.
1. From the Home screen, tap > Settings > Backup & reset.
2. Tap Factory data reset.
To also delete media and other data from your storage card, select Erase SD card.
3. Tap OK.
A factory reset may not permanently erase all data from your phone, including personal
information.
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HTC BlinkFeed
What is HTC BlinkFeed?
Get the latest news about your interests or status updates from your friends right on
HTC BlinkFeed. Set up which social networks, news sources, and more will appear.
§Swipe up or down to browse stories on HTC BlinkFeed.
§Tap a tile to view the content. If it's a video tile, you can watch
the video in full screen, hear the audio, and control the
playback.
§While viewing a news article, swipe left or right to see more
stories.
§While in HTC BlinkFeed, you can press HOME or to
scroll to the top.
§Scroll to the top and pull down on the screen to manually
refresh the stream.
§Swipe right on HTC BlinkFeed to open the slideout menu
where you can choose the type of feeds or add your custom
topics to display.
You'll see the clock widget on HTC BlinkFeed if you've set HTC BlinkFeed as the main Home
screen.
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Turning HTC BlinkFeed on or off
You can turn HTC BlinkFeed off when your Home screen layout is set to Classic.
1. On the Home screen, slide two fingers together.
2. Tap .
3. Do one of the following:
§To turn on HTC BlinkFeed, swipe right until you see BlinkFeed, then tap it.
§To turn off HTC BlinkFeed, swipe to the thumbnail and then tap Remove.
Restaurant recommendations
Can't think of what to eat? Get recommendations for restaurants nearby in HTC BlinkFeed.
§Make sure you've given HTC Sense Home permission to access your location. See Setting up the
HTC Sense Home widget on page 42.
§Make sure you've added personalized content to HTC BlinkFeed. See Ways of adding content on
HTC BlinkFeed on page 106.
1. On HTC BlinkFeed, swipe right to open the slideout menu.
2. Tap and make sure Mealtime recommendations is selected.
To get restaurant recommendations, you'll need to actively use HTC BlinkFeed daily. Restaurant
recommendations will show up as a tile in HTC BlinkFeed and also on your lock screen.
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Viewing restaurant recommendations
View photos of the restaurant, get directions to the restaurant, and more.
1. When you see a restaurant recommendation tile, tap it to view more information.
2. You can do the following:
§Tap the photo tile or View Photos to browse photos of the restaurant.
§Tap the map icon or address to see the location and get directions to the restaurant.
§If you see a phone number, tap the phone number to call the restaurant.
§If available, tap the dots at the bottom to see more options.
Ways of adding content on HTC BlinkFeed
Personalize HTC BlinkFeed to show articles and status updates from your favorite news sources
and apps.
Adding sources to HTC BlinkFeed
Add news sources such as News Republic™ to select from a wide variety of news services.
1. On HTC BlinkFeed, swipe right to open the slideout menu.
2. Tap , and then select the sources you want to add.
Selecting feeds
Discover stories and articles on HTC BlinkFeed.
You need to add a news source before you can select feeds.
1. On HTC BlinkFeed, swipe right to open the slideout menu.
2. Next to News Republic, tap > Add topics.
3. Swipe across the screen to browse the categories.
4. Select one or more feeds.
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Showing content from your apps and social networks
See your friends' posts in social networks or show content from your HTC apps right on
HTC BlinkFeed.
§You need to sign in to your social networks before you can post a status update from
HTC BlinkFeed.
§When adding a social network to HTC BlinkFeed, you need to give HTC Sense permission to
access it.
1. On HTC BlinkFeed, swipe right to open the slideout menu.
2. Tap , and then select the apps and social networks you like.
Searching and adding a topic of interest
Looking for a more specific topic? Search for and select topics of interest to display them on
HTC BlinkFeed.
1. On HTC BlinkFeed, swipe right to open the slideout menu.
2. Next to News Republic, tap > Add topics.
3. Tap , and then tap Search topics and providers and enter keywords of what you're
looking for.
4. Tap a result to add it to My topics in the News Republic app. You can also tap Show feeds
from RSS providers to see RSS feeds related to the topic. If you don't see the tile, scroll up.
Subscribing to foreign news sources
Want to keep up to date on current events in more than one region? You can have news sources
from different countries appear on HTC BlinkFeed.
1. On HTC BlinkFeed, swipe right to open the slideout menu.
2. Next to News Republic, tap > Add topics.
3. Tap next to the name of the local or region, and then select another one.
4. Select the feeds to add.
Making reading more convenient
Make reading HTC BlinkFeed content more convenient with resizable fonts or night reading mode.
1. On HTC BlinkFeed, tap an article to open it in News Republic.
2. Tap , and do one of the following:
§Tap Night mode to switch to night reading mode.
§Tap Font size, and then select a font size.
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Customizing the Highlights feed
The Highlights feed displays a mix of top trending articles and status updates from the feed sources
you added. You can set the Highlights feed to only show items from your favorite news sources and
apps.
1. On HTC BlinkFeed, swipe right to open the slideout menu.
2. Tap > Settings > Choose Highlights topics.
3. Select the feed sources you want to appear in Highlights.
Playing videos on HTC BlinkFeed
If you're connected to Wi-Fi and there's a news or social media post that contains a video, the video
plays automatically on the tile.
§Tap a video tile to play it in full screen. Tap the title of the video tile to open its article page.
§While the video is playing, tap the screen to see the playback controls.
§To turn off autoplay or if you want to autoplay videos while on mobile data, tap to open
the slideout menu, and then tap > Settings > Videos play automatically. Tap the option
you want.
Posting to your social networks
You can easily post a status update from HTC BlinkFeed.
§You need to sign in to your social networks before you can post a status update from
HTC BlinkFeed.
§When adding a social network to HTC BlinkFeed, you need to give HTC Sense permission to
access it.
1. On HTC BlinkFeed, swipe right to open the slideout menu.
2. Tap > Compose, and then choose a social network.
3. Compose your status update and post it on your social network.
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Removing content from HTC BlinkFeed
Whether it's a tile or an entire feed, you can remove content you don't want to see on
HTC BlinkFeed.
§To remove a tile, press and hold the tile you want to remove, and then tap Remove.
§To remove a feed source, in the slideout menu, next to News Republic tap > Add
topics. Then tap any tile marked with to remove it.
§To remove social networks or apps from HTC BlinkFeed, in the slideout menu, tap . Then
uncheck the social networks or apps you want to hide from HTC BlinkFeed.
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Phone calls
Making a call with Smart dial
You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches
and calls a stored/synced contact or a number from your call history.
1. On the Home screen, tap the phone icon to open the Phone app.
2. Enter the phone number or first few letters of the contact’s name to see the top matching
contact.
3. If there are a number of matches found (for example, 8 matches), tap the number to see all
the matches.
4. Tap the contact you want to call.
§To check other phone numbers associated with the contact, tap beside the contact name.
§If the phone number has an extension, tap after connecting to the main line and then dial
the extension number.
Making a call with your voice
Call a contact hands-free using your voice.
1. On the Home screen, tap the phone icon to open the Phone app.
2. Tap .
3. Say the name of contact you want to call. For example, say "Call [person's name in
phonebook]."
4. Follow screen instructions to make the call.
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Dialing an extension number
To skip voice prompts when dialing an extension number, do one of the following:
§After dialing the main number, press and hold * . A comma (,) is added to the number you are
dialing. Enter the extension number, and then tap the call button. You will be connected to
the mainline and then to the extension number.
§After dialing the main number, press and hold # to add a semicolon (;). Enter the extension
number after the semicolon , and then tap the call button. After connecting to the main line,
tap Send to dial the extension number.
You can save phone numbers with an extension in the People app.
Returning a missed call
You'll see the missed call icon in the status bar when you miss a call.
1. Slide the Notifications panel open to check who the caller is.
2. To return the call, tap Call back.
If you have multiple missed calls, tap the missed calls notification to open the Call History tab.
Speed dial
Use Speed dial to call a phone number with a single tap.
1. On the Home screen, tap the phone icon to open the Phone app.
2. Tap > Speed dial > . You can also press and hold an unassigned key on the dialpad, and
then tap Yes.
3. Select a contact from the list.
4. On the Speed dial screen, choose the phone number of the contact to use, and a speed dial key
to assign.
5. Tap Save.
To use Speed dial, press and hold the speed dial number you want to call.
Calling a number in a message, email, or calendar event
When you receive a text message, email, or calendar event that has a phone number in it, you can
just tap the number to place a call.
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Making an emergency call
In some regions, you can make emergency calls from HTC 10 even if the nano SIM card has been
blocked or if you don't have one installed.
If you don't have a network signal, you won't be able to make an emergency call.
1. On the Home screen, tap the phone icon to open the Phone app.
2. Dial the emergency number for your locale, and then tap Call.
If you've enabled but forgotten your lock password or lock pattern, you can still make emergency
calls by tapping Emergency call on the screen.
Receiving calls
When you receive a phone call from a contact, the Incoming call screen appears.
HTC 10 will automatically adjust the ringtone volume when you use the polite ringer and pocket
mode features.
Answering or rejecting a call
Do one of the following:
§Tap Answer or Decline.
§If you've set up a lock screen, drag or upwards.
Muting the ringing sound without rejecting the call
Do one of the following:
§Press the VOLUME DOWN or VOLUME UP button.
§Press the POWER button.
§Place HTC 10 face down on a level surface.
If Flip to mute option in Sound & notification settings is set to Mute once, HTC 10 will still ring
when there are subsequent incoming calls.
What can I do during a call?
When a call is in progress, you can turn the speakerphone on, place the call on hold, and more.
Putting a call on hold
To put the call on hold, tap > Hold. The status bar then displays the hold call icon .
To resume the call, tap > Unhold.
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Switching between calls
If you’re already in a call and you accept another call, you can switch between the two calls.
1. When you receive another call, tap Answer to accept the second call and put the first call on
hold.
2. To switch between the calls, tap the person you want to talk to on the screen.
Turning the speakerphone on or off during a call
To decrease potential damage to your hearing, do not hold HTC 10 to your ear when the
speakerphone is on.
§On the call screen, tap . The speakerphone icon appears in the status bar.
§To turn the speakerphone off, tap .
Muting the microphone during a call
On the call screen, tap to toggle between turning the microphone on or off. When the
microphone is turned off, the mute icon appears in the status bar.
Ending a call
Do one of the following to end the call:
§On the call screen, tap End Call.
§Slide the Notifications panel open, then tap End Call.
Setting up a conference call
Conference calling with your friends, family, or co-workers is easy. Make or accept a call, and then
simply dial each subsequent call to add it to the conference.
Make sure that you have conference calling service activated. Contact your mobile operator for
details.
1. Make a call to the first conference call participant.
2. When connected, tap > Add call, and then dial the number of the second participant. The
first participant is put on hold.
3. When connected to the second participant, tap .
4. To add another participant, tap , and then dial the number of the contact.
5. When connected, tap to add the participant to the conference call. Tap to access
options such as ending the call with a participant.
6. To end the conference call, tap End Call.
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Call History
Use Call History to check missed calls, your dialed numbers, and received calls.
1. On the Home screen, tap the phone icon to open the Phone app.
2. Swipe to view the Call History tab.
3. Do one of the following:
§Tap a name or number in the list to call.
§Press and hold a name or number in the list to display the options menu.
§Tap to display just a particular type of call such as missed calls or outgoing calls.
Adding a new phone number to your contacts from Call History
1. On the Call History tab, tap next to the new phone number.
2. Choose whether to create a new contact or save the number to an existing contact.
Clearing the Call History list
1. On the Call History tab, tap > Remove call history.
2. Select the items you want to delete, or tap > Select all.
3. Tap Delete.
Blocking a caller
When you block a phone number or a contact, all calls from the phone number or contact will be
declined automatically.
On the Call History tab, press and hold the contact or phone number you want to block, and then tap
Block contact.
You can always remove a caller from your blocked list. On the Call History tab, tap > Blocked
contacts. In the All tab, press and hold a contact, and then tap Unblock contacts.
Switching between silent, vibrate, and normal modes
Do one of the following:
§To change from silent to normal mode, press the VOLUME UP button twice.
§To change from vibrate to normal mode, press the VOLUME UP button.
§Go to Settings, and then tap Sound & notification > Sound profile.
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Home dialing
When you're on a trip abroad, it's easy to dial friends and family from home.
Your home country code is automatically added when you call your contacts while roaming. But
when manually entering a phone number to call, you need to enter a plus (+) sign and country code
before the number.
Using a roaming service may incur additional charges. Check with your mobile operator for rates
before using a roaming service.
Changing the default country code for Home dialing
1. From the Home screen, tap , and then tap Settings > Call.
2. Tap Home dialing settings.
3. Select a country, and then tap OK.
Turning off Home dialing
If you prefer to manually enter complete phone numbers to call while roaming, you can turn off
Home dialing.
1. From the Home screen, tap , and then tap Settings > Call.
2. Clear the Home dialing option.
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Messages
Sending a text message (SMS)
1. From the Home screen, tap , and then find and tap Messages.
2. Tap .
3. Enter a contact name or mobile number in the To field.
4. Tap the area that says Add text, and then enter your message.
5. Tap , or press to save the message as a draft.
§There is a limit on the number of characters for a single text message (displayed above ). If
you exceed the limit, your text message will be delivered as one but will be billed as more than
one message.
§Your text message automatically becomes a multimedia message if you enter an email address
as the recipient, attach an item, or compose a very long message.
Sending a multimedia message (MMS)
Before attaching and sending a high-resolution video, compress it first so that the file size
doesn't exceed the message size limit.
1. From the Home screen, tap , and then find and tap Messages.
2. Tap .
3. Enter a contact name, mobile number, or email address in the To field.
4. Tap the area that says Add text, and then enter your message.
5. Tap , and then choose an attachment type.
6. Select or browse for the item to attach.
7. After adding an attachment, tap to see options for replacing, viewing or removing your
attachment.
8. Tap , or press to save the message as a draft.
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Sending a group message
Group messaging makes it easy to send a message to multiple contacts all at once. You can choose to
send a group SMS or group MMS.
Group MMS may incur extra data fees.
1. From the Home screen, tap , and then find and tap Messages.
2. Tap .
3. Tap , and then select multiple recipients.
4. To send a group SMS, tap , and then select Send as individual. Clear this option to send
your message as a group MMS.
Group
SMS Your message will be sent to the recipients as a text message and you will be
charged by your mobile operator for each message sent. Replies of your
recipients are sorted separately.
Group
MMS Similar to a group chat, sending a group MMS lets your recipients join the
conversation you've started.
HTC 10 also organizes message replies in a single conversation thread. If this is
your first time to send a group MMS, you may need to enter your mobile phone
number.
5. Tap the area that says Add text, then enter your message.
6. Tap .
Resuming a draft message
If you switch to another app or if you receive an incoming call while composing a text message, the
message is automatically saved as a draft.
1. From the Home screen, tap , and then find and tap Messages.
2. Tap a draft message, and then edit the message.
To see all draft messages in one place, tap , and then tap Filter > Drafts.
3. Tap .
Replying to a message
1. From the Home screen, tap , and then find and tap Messages.
2. Tap a contact (or phone number) to display the exchange of messages with that contact.
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3. Tap the area that says Add text, and then enter your message.
4. Tap .
Replying to a contact's other phone number
When a contact has multiple phone numbers stored on HTC 10, you can select which phone number
to reply to.
Keep in mind that if you don't select another number, your response will be sent to the phone
number that your contact used to send the last message.
1. While viewing the exchange of messages with a contact, tap > Recipient phone number
and select which phone number you want to reply to.
2. Tap the area that says Add text, then enter your reply message.
3. Tap .
Forwarding a message
1. From the Home screen, tap , and then find and tap Messages.
2. Tap a contact (or phone number) to view the exchange of messages with that contact.
3. Tap a message, and then tap Forward.
Moving messages to the secure box
You can move private messages to the secure box. You will need to enter a password to read these
messages.
§The secure box does not encrypt messages.
§Messages stored on a nano SIM card cannot be moved to the secure box.
1. From the Home screen, tap , and then find and tap Messages.
2. Tap a contact (or phone number) to display the exchange of messages with that contact.
3. Tap > Move to secure box.
4. Select the messages, and then tap Move.
To move all the messages from a contact, on the Messages screen, press and hold the contact and
tap Move to secure box.
§To read messages in the secure box, on the Messages screen, tap > Secure. If it is your
first time to use the secure box, set a password.
§To remove messages or contacts from the secure box, press and hold the contact (or phone
number) and tap Move to general box.
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Blocking unwanted messages
Declutter your Messages screen by moving spam messages from contacts to the block box. If you
have blocked a contact, that contact's text or picture messages will also be in the block box.
§Open the Messages app, press and hold a contact (or phone number) and tap Block contact.
§To block multiple contacts, tap > Block contacts, select the contacts, and tap Block.
When the contact sends you messages, you will not see them in the Messages screen or receive
notifications and calls.
To read messages in the block box, on the Messages screen, tap > Block.
§To remove messages or contacts from the block box, press and hold the contact (or phone
number) and tap Unblock.
§To completely discard future messages from blocked contacts, tap > Settings > General, and
then clear the Save block message option.
Copying a text message to the nano SIM card
1. From the Home screen, tap , and then find and tap Messages.
2. Tap a contact (or phone number) to display the exchange of messages with that contact.
3. Tap the message, and then tap Copy to SIM. The nano SIM card icon is displayed.
Deleting messages and conversations
Open the Messages app and do any of the following:
Delete a message Open the conversation thread with a contact, tap the message, and then tap
Delete message.
To delete multiple messages within a conversation, tap > Delete
messages > Delete by selection, and then select the messages to delete.
Delete a
conversation Press and hold a contact (or phone number), and then tap Delete.
To delete multiple conversations, tap > Delete threads, and then select
the conversations to delete.
In the Messages settings, tap General > Delete old messages to auto delete old messages.
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Preventing a message from being deleted
You can lock a message to prevent it from being deleted even if you delete the other messages in the
conversation.
1. Open the Messages app.
2. Tap a contact (or phone number) to display the exchange of messages with that contact.
3. Tap the message that you want to lock.
4. Tap Lock message on the options menu. You'll then see a lock icon for locked messages.
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People
Your contacts list
The People app lists all contacts you've stored on HTC 10 and from online accounts you're logged in
to. Use the People app to easily manage communications with people that matter to you.
1. From the Home screen, tap , and then find and tap People.
2. On your contacts list, you can:
§View your profile and edit your contact information.
§Create, edit, find, or send contacts.
§Tap a contact photo to find ways to quickly connect with the contact.
§See when a contact has sent you new messages.
To sort your contacts by their first or last name, tap > Settings > Sort contacts by.
Filtering your contacts list
When your contacts list gets long, you can choose which contact accounts to show.
1. On the People tab, tap Phonebook.
2. Choose the accounts that contain the contacts you want to display.
3. Press .
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Finding people
Search for contacts stored on HTC 10, your company directory if you have an Exchange ActiveSync
account, or social networks you've signed into.
1. From the Home screen, tap , and then find and tap People.
2. On the People tab, you can:
§Find people in your contacts list. Tap , and then enter the first few letters of the
contact name in the Search people box.
§Find people on your company directory. Tap , enter the first few letters of the
contact name in the Search people box, and then tap Search contacts in your Company
Directory.
Aside from searching for a contact by name, you can search using a contact's email address or
company name. On the People tab, tap > Settings > Search contacts by, and then choose a
search criteria.
Setting up your profile
Store your personal contact information to easily send it to other people.
1. From the Home screen, tap , and then find and tap People.
2. Tap My profile.
3. Tap Edit my contact card.
4. Enter or edit your name and contact details.
5. Tap or the current photo to change your contact photo.
6. Tap .
Adding a new contact
1. From the Home screen, tap , and then find and tap People.
2. On the People tab, tap .
3. Tap the Name field, and then enter the contact name. Tap to separately enter the
contact's given, middle, or family name and name suffix, such as Jr.
4. Select the Contact type. This determines which account the contact will sync with.
5. Enter the contact information in the fields provided.
6. Tap .
When you tap the added contact in your contacts list, you'll see the contact information and your
exchange of messages and calls.
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How do I add an extension number to a contact number?
While creating a new contact or editing a contact's details in People, you can add an
extension number to their number so you can skip the voice prompts when calling.
1. After entering the number of the main line, do one of the following:
§Tap P to insert a pause before the phone dials the extension number. To insert a
longer pause, enter P several times.
§Tap W to be prompted to confirm the extension number.
2. Enter the extension number.
Editing a contact’s information
Social network contacts cannot be edited.
1. From the Home screen, tap , and then find and tap People.
2. On the People tab, press and hold the contact, and then tap Edit contact.
3. Enter the new information.
4. Tap .
Getting in touch with a contact
1. From the Home screen, tap , and then find and tap People.
2. Tap a contact's photo (not the name), and then choose how you want to get in touch with that
contact.
For more ways of getting in touch with your contact, tap an icon below the contact photo.
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Importing or copying contacts
Importing contacts from your nano SIM card
1. From the Home screen, tap , and then find and tap People.
2. On the People tab, tap > Manage contacts.
3. Tap Import/Export contacts > Import from SIM card.
4. If prompted, select which account you'd like to import your contacts to.
5. Select the contacts you want to import.
6. Tap Save.
Importing a contact from an Exchange ActiveSync account
1. On the People tab, tap and enter the contact's name or email address in the search box.
2. Tap Search contacts in your Company Directory.
3. Tap the name of the contact you want copied to HTC 10.
4. Tap to import the contact.
Copying contacts from one account to another
Contacts from social networks may not be able to be copied.
1. On the People tab, tap > Manage contacts.
2. Tap Copy contacts, and then choose a contact type or online account to copy from.
3. Select a contact type or account you want to save to.
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Merging contact information
Avoid duplicate entries by merging contact information from different sources, such as your social
network accounts, into one contact.
Accepting contact link suggestions
When HTC 10 finds contacts that can be merged, you’ll see a link notification when you open the
People app.
1. From the Home screen, tap , and then find and tap People.
2. On the People tab, tap the Contact link suggestion notification when available. You'll see a
list of suggested contacts to merge.
3. Tap next to the contact you want to merge. Otherwise, tap to dismiss the link
suggestion.
If you don't want to receive contact link suggestions, on the People tab, tap > Settings. Clear
the Suggest contact link option.
Manually merging contact information
1. On the People tab, tap the name of the contact (not the icon or photo) you want to link.
2. Tap > Link.
3. You can:
§Under Suggest links, link the contact to an account.
§Under Add contact, tap one of the options to link to another contact.
Breaking the link
1. On the People tab, tap the name of the contact (not the icon or photo) whose link you want to
break.
2. Tap > Link.
3. Under the Linked contacts section, tap beside an account to break the link.
Sending contact information
1. From the Home screen, tap , and then find and tap People.
2. On the People tab, do one of the following:
To send Do this
Someone's contact
information Press and hold the name of the contact (not the icon or photo),
and then tap Send contact as vCard.
Your contact information Press and hold My profile, and then tap Send my profile.
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3. Choose how you want to send the vCard.
4. Select the type of information you want to send.
5. Tap Send.
Sending multiple contact cards
1. On the People tab, tap > Send contacts.
2. Select the contacts whose contact information you want to share
3. Tap Send.
4. Choose how you want to send the contact cards.
Contact groups
Organize your friends, family, and colleagues into groups so you can quickly send a message or email
to everyone in the group. We’ve also set up the Frequent group to automatically add the contacts
you dial or get calls from the most.
HTC 10 also syncs with groups you've created in your Google Account.
Creating a group
1. From the Home screen, tap , and then find and tap People.
2. On the Groups tab, tap .
3. Enter a name for the group, and then tap > Add contact to group.
4. Select the contacts you want to add, and then tap Save.
5. When your group is complete, tap Save.
Sending a message or email to a group
You will be charged for each text message sent. For example, if you send a message to a group of
five people, you will be charged for five messages.
1. On the Groups tab, tap the group you want to send a message or email to.
2. Go to the Group action tab.
3. Choose if you want to send a group message or group email.
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Editing a group
1. On the Groups tab, press and hold the group, and then tap Edit group.
2. You can:
§Change the group name. You can only change the name for groups that you have
created.
§Add more contacts to the group. Tap > Add contact to group.
§Select the contacts you want to remove from the group.
3. Tap Save.
Removing contact groups
1. On the Groups tab, tap > Edit groups.
2. Select the contact groups you want to remove.
3. Tap Save.
Private contacts
If you don't want to show a contact's name and photo on the lock screen when you have an incoming
call, add the contact to your private contacts list.
Adding a contact to the private contacts list
Contacts must have a phone number before they can be added to the private contacts list.
1. From the Home screen, tap , and then find and tap People.
2. On the People tab, press and hold the contact, and then tap Add to private contacts.
To view your private contacts list, on the People tab, tap > Manage contacts > Private contacts.
Organizing your private contacts
1. On the People tab, tap > Manage contacts > Private contacts.
2. To add contacts to the private contacts list, tap , select the contacts you want to add, and
then tap Save.
3. To remove private contacts from the list, tap > Remove private contact, select the
contacts you want to remove, and then tap Remove.
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Email
Checking your mail
The Mail app is where you read, send, and organize email messages from one or more email
accounts that you’ve set up on HTC 10.
1. From the Home screen, tap , and then find and tap Mail. The inbox of one of your email
accounts appears.
2. Do any of the following:
§Tap an email message to read.
§To display email messages in another mail folder, tap > Folder, and then tap the
folder you want to view.
§To switch between email accounts or view email messages from all your accounts, tap
.
§To change an email account's settings, select the account first and then tap >
Settings.
Organizing your inbox
Do you have a big pile of email messages in your inbox? Organize your email messages into tabs and
quickly find the messages you want.
1. Switch to the email account that you want to use.
2. In the inbox, tap > Edit tabs.
3. Select the tabs you want to add to the inbox.
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4. To arrange the tabs, drag , and then move the tab to its new location.
5. Tap .
6. Swipe to the added tab to check your email messages.
Sending an email message
1. From the Home screen, tap , and then find and tap Mail.
2. Switch to the email account that you want to use.
3. Tap .
4. Fill in one or more recipients.
Want to loop in more recipients in a carbon copy (Cc) or blind carbon copy (Bcc) of the email
message? Tap > Show Cc/Bcc.
5. Enter the subject, and then compose your message.
6. Do any of the following:
§Add an attachment. Tap and then choose what you want to attach.
§Set the priority for an important message. Tap > Set priority.
7. Tap .
To save the email as draft and send it later, tap > Save. Or press .
Resuming a draft email message
1. In an email account inbox, tap > Folder > Drafts.
2. Tap the message.
3. When you finish editing the message, tap .
Reading and replying to an email message
1. From the Home screen, tap , and then find and tap Mail.
2. Switch to the email account you want to use.
3. In the email account inbox, tap the email message or conversation you want to read.
If you want to read a particular message inside an email conversation, tap to expand the
conversation, and then tap the email message.
4. Tap Reply or Reply All.
Tap for more actions for the email.
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Quickly replying to an email message
You can quickly respond to a new email message from the Home screen or lock screen.
1. When you receive a new email message notification, slide the Notifications panel down.
2. On the email preview, tap Reply all.
If you have several notifications and you don't see the email options, expand the email
preview by sliding two fingers apart on the notification.
3. Compose your reply message and tap .
Managing email messages
The Mail app provides easy ways to sort, move, or delete your email messages.
Sorting email messages
Customize how you sort your email messages.
In an email account inbox, tap > Sort, and select from the sorting options.
Moving email messages to another folder
1. Switch to the email account you want to use.
2. Select the email messages you want to move.
To select all, select one email message first, and then tap > Select all.
3. Tap Move to, and then select a folder.
Deleting email messages
1. Switch to the email account you want to use.
2. Select the email messages you want to delete.
To select all, select one email message first, and then tap > Select all.
3. Tap Delete.
Searching email messages
1. From the Home screen, tap , and then find and tap Mail.
2. Tap .
3. If you want to narrow the scope for your search, tap , check the search options, and then
tap OK. For example, you can focus the search on the email content, or filter email messages
that have attachments or are tagged as high priority.
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4. In the search box, enter the words you want to search for.
5. Tap a result to open the email message.
Searching for emails from a contact
Do you remember the sender, but can't find a particular email from him or her?
1. Switch to the email account you want to use.
2. Press and hold an email message from a contact.
3. Tap Show all mail from sender. A list of email messages from that contact appears.
Working with Exchange ActiveSync email
With your Microsoft Exchange ActiveSync account, you can flag important email messages or set
your out of the office reply right on HTC 10.
Flagging an email
1. From the Home screen, tap , and then find and tap Mail.
2. Switch to your Exchange ActiveSync account.
3. While viewing the inbox, tap the flag icon that appears beside an email message or
conversation.
To flag an email message inside a conversation, tap to expand the conversation, and then tap
the flag icon of the email message.
Setting your Out of the office status
1. Switch to your Exchange ActiveSync account.
2. Tap > Out of the office.
3. Tap your current office status, and then select Out of the office.
4. Set the dates and times.
5. Enter the auto-reply message.
6. If you want a different auto-reply message for recipients outside your organization, tap the
Send replies to external senders option, and then enter the auto-reply message in the box.
7. Tap Save.
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Adding an email account
Set up additional email accounts such as another Microsoft Exchange ActiveSync account or an
account from a Web-based email service or email provider.
If you're adding a Microsoft Exchange ActiveSync or a POP3/IMAP email account, ask your
network administrator or email service provider for additional email settings that you may need.
1. From the Home screen, tap , and then find and tap Mail.
2. Tap > Add account.
3. Select an email account type from the list of email providers. Otherwise, tap Other (POP3/
IMAP).
4. Enter the email address and password for your email account, and then tap Next.
Some email accounts allow you to set the sync schedule. By default, HTC 10 uses Smart Sync to
save battery power. See What is Smart Sync? on page 132.
5. Enter a name for your email account, and then tap Finish setup.
What is Smart Sync?
Smart Sync automatically extends the sync time the longer the Mail app is inactive. Set your email
account to Smart Sync when you don't need to check new email messages frequently. Smart Sync
helps save battery power.
If you want to receive email messages as they arrive, select another Peak time sync and Off-peak
sync schedule in the email account's Sync, Send & Receive settings.
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Other apps
HTC Ice View
Viewing app notifications on HTC Ice View
HTC Ice View gives you quick access to notification and apps—including the Camera app—without
flipping the case open.
1. To wake up your HTC phone, tap twice on HTC Ice View.
2. When you see app notifications, swipe left or right to scroll through your notifications.
3. Depending on the app notification you're viewing, you can swipe up on the case to:
§Open the related app for a notification, and then you can open HTC Ice View to view the
item.
§Perform quick actions, such as returning a missed call.
4. Swipe down on the case to clear the notifications.
Choosing which notifications to display on HTC Ice View
Set the type of app notifications you want to see on HTC Ice View—which include Mail, Messages,
Phone, and more.
You may need to insert your phone into HTC Ice View and double-tap the case to activate or
show the Ice View app.
1. From the Home screen, tap , and then find and tap Ice View.
2. Tap Manage app notifications.
3. Choose which app notifications you want to show or hide.
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Not seeing recent calls on HTC Ice View?
By default, up to 10 different received or dialed numbers will be displayed on HTC Ice View.
If you've set a screen lock with credentials, open up the Ice View app, and then select Show call
history to display recent calls.
Launching the camera from HTC Ice View
You can open and use the Camera app directly on HTC Ice View.
1. Lift the phone in portrait orientation.
2. Immediately swipe down twice on HTC Ice View.
Your swipe length must be more than 3 cm.
3. Take a photo or video right from the case.
Need more details?
For more details, see the HTC Ice View Get started guide that comes with the case.
Clock
Using the Clock
Get more from the Clock app than just the regular date and time. Use HTC 10 as a world clock to see
the date and time in cities across the globe. You can also set alarms or track your time using the
stopwatch or timer.
Setting an alarm
You can set up one or more alarms.
1. From the Home screen, tap , and then find and tap Clock.
2. On the Alarms tab, select the check box of an alarm and then tap that alarm.
3. Under Set alarm, use the scroll wheels to set the alarm time.
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4. If you want the alarm for multiple days, tap Repeat.
5. Tap Done.
§To turn off an alarm, clear the check box of that alarm.
§If you need to set more than three alarms, tap .
Setting the date and time manually
1. From the Home screen, tap , and then find and tap Clock.
2. On the World Clock tab, tap > Set date & time.
3. Clear Automatic date & time and Automatic time zone, and then set the time zone, date,
and time as required.
To display military time, choose the Use 24-hour format option.
Weather
Checking Weather
Use the Weather app and widget to check the current weather and weather forecasts for the next
few days. In addition to your current location, you can view weather forecasts for other cities
around the globe.
1. From the Home screen, tap , and then find and tap Weather. You'll see the weather for
different cities, including where you are.
2. Tap a city to view weather information.
3. Swipe to the Hourly and Forecast tabs to view the forecast in your selected location.
4. To check the weather in other cities, tap , and then select the city you want.
5. To add more cities, tap and then enter the location.
6. To change the temperature scale, update schedule, and more, tap > Settings.
Your settings in the Weather app also control the weather information that is shown in the Clock.
Voice recorder
Recording voice clips
Use Voice Recorder to capture information during lectures, interviews, or even to create your own
audio log.
1. From the Home screen, tap , and then find and tap Voice Recorder.
2. Hold the microphone near the sound source.
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3. Tap to start recording a voice clip.
Voice Recorder can run in the background while you do other things on HTC 10, except when you
open other apps that also use audio functions.
4. Tap to stop recording.
To play back the voice clip, tap .
To see your recorded voice clips, tap . Press and hold a voice clip to see options for sharing,
setting it as a ringtone, and more.
Enabling high resolution audio recording
Want to make crystal clear recordings? Record sounds in high resolution audio.
1. From the Home screen, tap , and then find and tap Voice Recorder.
2. Tap > Settings > Encoding format, and select High res quality (FLAC).
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Internet connections
Turning the data connection on or off
Turning your data connection off saves battery life and money on data charges.
You need a 4G/LTE plan to use your operator's 4G/LTE network for voice calls and data services.
Check with your operator for details.
1. From the Home screen, tap , and then find and tap Settings.
2. Tap the Mobile data On/Off switch to turn the data connection on and off.
If you don’t have the data connection turned on and you’re also not connected to a Wi-Fi
network, you won’t receive automatic updates to your email, social network accounts, and other
synced information.
Managing your data usage
If you're on a limited data allowance, it's important to keep track of the activities and apps that
usually send and receive data, such as browsing the web, syncing online accounts, and sending email
or sharing status updates.
Here are some other examples:
§Streaming web videos and music
§Playing online games
§Downloading apps, maps, and files
§Refreshing apps to update info and feeds
§Uploading and backing up your files to your online storage account
§Using HTC 10 as a Wi-Fi hotspot
§Sharing your mobile data connection by USB tethering
To help you save on data usage, connect to a Wi-Fi network whenever possible and set your online
accounts and emails to sync less frequently.
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Turning data roaming on or off
Connect to your mobile operator’s partner networks and access data services when you’re out of
your mobile operator’s coverage area.
Using data services while roaming may be costly. Check with your mobile operator for data
roaming rates before you use data roaming.
1. From the Home screen, tap , and then find and tap Settings.
2. Tap Mobile data.
3. Select or clear the Data roaming option.
Keeping track of your data usage
Monitor your data usage to help prevent going over your monthly data allowance.
Data usage measured by HTC 10 may differ from, and be less than, your actual data usage.
1. From the Home screen, tap , and then find and tap Settings.
2. Under Wireless & networks, tap More > Data usage.
3. Select Limit mobile data usage and tap OK to automatically disable your data connection
when you reach the set limit.
4. Drag the upper LIMIT line to set your monthly data limit.
5. Select Alert me about data usage, and then drag the lower ALERT line to set an alert before
you reach your monthly data limit.
6. Tap Reset data usage, and then set the day of the month when your usage cycle resets. This
date is usually the start of your monthly billing cycle.
If you're connecting HTC 10 to another portable Wi-Fi hotspot, tap > Mobile hotspots to
restrict background data from downloading that may incur extra data fees.
Viewing the data usage of apps
1. From the Home screen, tap , and then find and tap Settings.
2. Under Wireless & networks, tap More > Data usage.
3. Scroll down the screen to see a list of apps and their data usage info.
4. Tap an app to see more details.
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Wi-Fi connection
To use Wi-Fi, you need access to a wireless access point or “hotspot”.
The availability and strength of a Wi-Fi signal varies depending on objects the Wi-Fi signal has to
pass through (such as buildings or a wall between rooms).
Turning Wi-Fi on or off
1. From the Home screen, tap , and then find and tap Settings.
2. Tap the Wi-Fi On/Off switch to turn Wi-Fi on or off.
3. Tap Wi-Fi to see a list of detected wireless networks.
§To manually scan for Wi-Fi networks, tap > Scan.
§If the wireless network that you want is not listed, tap > Add network to manually add it.
Connecting to a Wi-Fi network
1. Turn Wi-Fi on, and check the list of detected Wi-Fi networks.
See Turning Wi-Fi on or off on page 139.
2. Tap a Wi-Fi network you want to connect to.
3. If you selected a secured network, enter the network key or password.
4. Tap Connect. You'll see the Wi-Fi icon in the status bar when connected.
Connecting to a Wi-Fi network via WPS
If you're using a Wi-Fi router with Wi-Fi Protected Setup (WPS), you can connect HTC 10 easily.
1. Turn Wi-Fi on, and check the list of detected Wi-Fi networks.
See Turning Wi-Fi on or off on page 139.
2. Tap > WPS Push, and then press the WPS button on your Wi-Fi router.
To use the Wi-Fi Protected Setup (WPS) PIN method, tap > WPS Pin Entry.
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Logging into a public Wi-Fi network automatically (WISPr)
You can set HTC 10 to automatically log into a public Wi-Fi network that you regularly use. This
saves you the trouble of going through the Wi-Fi provider's web authentication every time you
connect to their Wi-Fi network. Just add your login credentials to the WISPr (Wireless Internet
Service Provider roaming) settings.
The access point of the Wi-Fi network needs to support the WISPr web portal. Consult the Wi-Fi
provider for details.
1. From the Home screen, tap , and then find and tap Settings.
2. If Wi-Fi connection is off, tap the Wi-Fi On/Off switch to turn it on.
3. Tap Wi-Fi.
4. Tap > Advanced.
5. Under WISPr settings, select Auto login and then tap WISPr account settings > Add a new
account.
6. Enter the service provider name, your login name (the full domain name), and password.
7. Tap > Save
8. Connect to the public Wi-Fi network.
§If you have access to several public Wi-Fi networks, you can add up to five sets of login
credentials to the WISPr accounts list.
§In the WISPr accounts list, press and hold an account to remove or edit it.
Connecting to VPN
Add virtual private networks (VPNs) so you can connect and access resources inside a local network,
such as your corporate or home network.
Before you can connect HTC 10 to your local network, you may be asked to:
§Install security certificates.
§Enter your login credentials.
§Download and install a required VPN app, if you're connecting to a secured enterprise
network. Contact your network administrator for details.
Also, HTC 10 must first establish a Wi-Fi or data connection before you can start a VPN connection.
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Adding a VPN connection
You must first set a lock screen PIN, password, or pattern before you can use credential storage
and set up the VPN.
1. From the Home screen, tap , and then find and tap Settings.
2. Under Wireless & networks, tap More.
3. Tap VPN > > Add VPN profile.
4. Enter the VPN settings and set them up according to the security details your network
administrator gave you.
5. Tap Save.
Connecting to a VPN
1. From the Home screen, tap , and then find and tap Settings.
2. Under Wireless & networks, tap More.
3. Tap VPN.
4. Tap the VPN that you want to connect to.
5. Enter your log in credentials, and then tap Connect. When you’re connected, the VPN
connected icon appears in the notification area of the status bar.
You can then open the web browser to access resources such as your corporate network intranet.
Disconnecting from a VPN
§In Settings, tap More > VPN. Tap the VPN connection, and then tap Disconnect.
§Slide the Notifications panel open. If you see the VPN notification, tap it, and then tap
Disconnect.
Using HTC 10 as a Wi-Fi hotspot
Share your data connection with other devices by turning HTC 10 into a Wi-Fi hotspot.
§Make sure the data connection is turned on.
§You must have an approved data plan associated with your account from your mobile service
provider to use this service. Devices connected to your Wi-Fi hotspot use data from your
subscribed data plan.
1. From the Home screen, tap , and then find and tap Settings.
2. Under Wireless & Networks, tap More.
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3. Tap Mobile network sharing > Portable Wi-Fi Hotspot.
The first time you turn on the Wi-Fi hotspot, you'll need to set it up.
4. Enter a hotspot name or use the default.
5. Enter a password or use the default.
The password is the key other people need to enter on their device so they can connect and
use HTC 10 as a wireless router.
6. To help make your Wi-Fi hotspot more secure, tap > Advanced.
Choose from the available settings, and then press .
7. Tap the Portable Wi-Fi Hotspot On/Off switch to turn it on.
HTC 10 is ready to be used as a Wi-Fi hotspot when you see on the status bar.
To help minimize security risks, use the default security settings and set a strong and unique
password.
Sharing your phone's Internet connection by USB
tethering
No Internet connection available for your computer? No problem. Use the data connection of
HTC 10 to connect to the Internet.
§To make sure that the USB drivers for HTC 10 are up-to-date, install the latest version of HTC
Sync Manager on your computer.
§You may need to have USB tethering added to your data plan, and it may incur additional cost.
Contact your mobile service provider for details.
§Make sure that mobile data is turned on.
1. Connect HTC 10 to your computer using the provided USB cable.
2. From the Home screen, tap , and then find and tap Settings.
3. Under Wireless & networks, tap Mobile Hotspot and Tethering > USB tethering.
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Wireless sharing
HTC Connect
What is HTC Connect?
With HTC Connect, wirelessly stream music or video from HTC 10 to your speakers or TV by just
swiping up the screen with 3 fingers.
You can stream media to any of the following types of devices:
§Blackfire® compliant multi-room speakers
§Multi-room speakers that support the Qualcomm® AllPlay™ smart media platform
§DLNA® compatible speakers and TV
§Miracast™ compatible display devices
§Chromecast™ compatible display devices.
§Bluetooth speakers
§HTC certified consumer electronic devices or accessories that have the HTC Connect logo:
Some devices may need to be paired before you can share to them.
To see a list of supported devices or accessories, go to htc-connect.com/certified-devices.html. For
more information about HTC Connect, see www.htc-connect.com.
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Using HTC Connect to share your media
Before you start, make sure you have set up your speakers, TV, or appliance to connect to your Wi-Fi
network. Refer to its documentation on how to set it up.
1. Open and play any music or other media content that you want to share from HTC 10.
2. Swipe up with three fingers on the screen.
3. Choose the device you want to connect to.
4. Once connected, use your phone to control the volume, pause or resume playback, and more.
5. To stop wireless media sharing and disconnect from the device, swipe down with three
fingers on the screen.
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Streaming music to Blackfire compliant speakers
BLACKFIRE
RESEARCH
Play music simultaneously to multiple Blackfire compliant speakers from
HTC 10.
Before you start, make sure your speakers are connected to your Wi-Fi network. Refer to the
documentation that comes with your speakers to set up and connect them to your Wi-Fi network.
1. After connecting your speakers to your Wi-Fi network, open a music app on HTC 10.
2. Swipe up with three fingers on the screen.
HTC 10 then turns Wi-Fi on automatically and scans for media devices on your Wi-Fi
network. You'll see the available speakers listed.
3. Tap the speaker you want to connect to.
4. In the music app, start playing music. You'll then hear the music play from the speaker you've
selected.
5. To switch between speakers or to group them, swipe up the screen again with three fingers.
§To stream music to another speaker, just tap it.
§To group speakers so that music plays through them at the same time, tap the Group
button next to a speaker name, select the other speakers you want to group it with, and
then tap OK.
Renaming the speakers
You can rename your Blackfire compliant speakers in Settings.
1. Make sure the speakers are connected to your Wi-Fi network.
2. From the Home screen, tap > Settings > HTC Connect.
HTC 10 then turns Wi-Fi on automatically and scans for media devices on your Wi-Fi
network. You'll then see the available Blackfire speakers listed.
3. Tap next to a speaker name.
4. Enter the new speaker name, and then tap Done.
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Streaming music to speakers powered by the Qualcomm AllPlay smart media
platform
Before you start, make sure your speakers are connected to your Wi-Fi network. Refer to the
documentation that comes with your speakers to set up and connect them to your Wi-Fi network.
1. After connecting your speakers to your Wi-Fi network, open a music app on HTC 10.
2. Swipe up with three fingers on the screen.
HTC 10 then turns Wi-Fi on automatically and scans for media devices on your Wi-Fi
network. You'll then see the available speakers listed.
3. Tap the speaker you want to connect to.
4. In the music app that you're using, start playing music. You'll then hear the music play from
the speaker you've selected.
5. To switch between speakers or to group them, swipe up the screen again with three fingers.
§Just tap another speaker to stream music to it.
§To group speakers so that music plays through them at the same time, tap the Group
button next to a speaker name, select the other speakers you want to group it with, and
then tap OK.
Bluetooth
Turning Bluetooth on or off
1. From the Home screen, tap , and then find and tap Settings.
2. Tap the Bluetooth On/Off switch to turn the Bluetooth connection on and off.
3. Tap Bluetooth to see a list of available devices.
Turn off Bluetooth when not in use to save battery power, or in places where using a wireless
device is prohibited, such as on board an aircraft and in hospitals.
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Connecting a Bluetooth headset
You can listen to music over a Bluetooth A2DP stereo headset, or have hands-free conversations
using a compatible Bluetooth headset.
Before you connect your headset, make it discoverable so HTC 10 can find it. Refer to your
headset manual for details.
1. Turn Bluetooth on and check the list of available devices.
See Turning Bluetooth on or off on page 146.
2. If you don't see your headset listed, tap Scan for devices to refresh the list.
3. Tap the name of your headset in the Available Devices section. HTC 10 pairs with the headset
and the headset connection status is displayed in the Paired Devices section.
4. If prompted to enter a passcode, try 0000 or 1234, or consult the headset documentation to
find the passcode.
When the Bluetooth headset is connected, you'll see in the status bar.
Reconnecting a Bluetooth headset
Normally, you can easily reconnect your headset by switching on Bluetooth on HTC 10, and then
turning on the headset.
However, you might have to connect manually if your headset has been used with another Bluetooth
device.
1. Turn Bluetooth on and check the list of paired devices.
See Turning Bluetooth on or off on page 146.
2. Tap the headset’s name in the Paired Devices section.
3. If prompted to enter a passcode, try 0000 or 1234, or consult the headset documentation to
find the passcode.
If you still cannot reconnect to the headset, follow the instructions in Unpairing from a Bluetooth
device on page 147, and then follow the steps under Connecting a Bluetooth headset on page 147.
Unpairing from a Bluetooth device
1. Turn Bluetooth on and check the list of paired devices.
See Turning Bluetooth on or off on page 146.
2. In the Paired devices section, tap next to the device to unpair.
3. Tap Unpair.
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Receiving files using Bluetooth
HTC 10 lets you receive various files with Bluetooth including photos, contact info, and documents
such as PDFs.
Refer to the device’s documentation for instructions on sending information over Bluetooth.
1. Turn Bluetooth on.
See Turning Bluetooth on or off on page 146.
2. On the sending device, send one or more files to HTC 10.
3. If asked, accept the pairing request on HTC 10 and on the sending device. You may also be
prompted to enter the same passcode or confirm the auto-generated passcode on both
devices.
You'll then get a Bluetooth authorization request.
4. Tap Pair.
5. When HTC 10 receives a file transfer request notification, slide the Notifications panel down,
tap the incoming file notification, and then tap Accept.
6. When a file is transferred, a notification is displayed. Slide the Notifications panel down, and
then tap the relevant notification.
7. Tap the received file to view it.
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NFC
Using NFC
With built-in NFC (near field communication) on HTC 10, you can share content to another NFC-
capable mobile device in an instant.
NFC may not be available in some phones.
Beam webpages, photos, contact information, and more by holding HTC 10 and the other device
back to back.
You can also use NFC for contactless payment. Availability of NFC payment depends on when your
mobile operator launches this service. Contact your mobile operator for details.
Turning NFC on or off
1. From the Home screen, tap , and then find and tap Settings.
2. Tap More, and then tap the NFC On/Off switch to turn it on and off.
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Beaming content
Make sure that both devices are unlocked and have NFC turned on. If the other device has an
Android Beam™ option, make sure it is also turned on.
1. While viewing the content that you want to share, hold HTC 10 and the other phone back to
back.
Make sure that the NFC area (shaded part) of HTC 10 and the other phone's NFC area are
close to one another. Experiment by slightly moving the phones until a connection is made.
2. When HTC 10 vibrates, tap the screen to send the content to the other device.
The shared content appears on the other screen. For some items that you've shared (such as contact
information), additional instructions on how to save the item will appear on the receiving device.
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Settings and security
HTC BoomSound for speakers
Turn on HTC BoomSound with Dolby Audio in Settings and experience a whole new level of mobile
audio on HTC 10.
1. From the Home screen, tap , and then find and tap Settings.
2. Tap HTC BoomSound with Dolby Audio to toggle between Theater mode and Music mode.
HTC BoomSound with Dolby Audio is not available over HDMI, Bluetooth, Miracast, or USB
audio out.
HTC BoomSound for headphones
Plug in your headphones and turn on HTC BoomSound with Dolby Audio to enjoy refined audio
with a surround sound effect.
1. From the Home screen, tap , and then find and tap Settings.
2. Plug your headphones into the headphone jack.
3. If this is your first time to plug in a headphone and you're prompted to set up an audio
profile, tap Not now.
4. Tap HTC BoomSound with Dolby Audio > Dolby headphone effects.
5. Choose the type of headphone you're using, and then tap Apply.
HTC BoomSound with Dolby Audio is not available over HDMI, Bluetooth, Miracast, or USB
audio out.
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Personal audio profile
Personalize your music listening experience for your headphones. Create your own audio profile
that conforms to your listening habits or hearing ability.
1. Plug your headphones into the headphone jack and tap Set up if you're prompted to set up a
personalized audio profile.
If you're not prompted, go to Settings and then tap HTC BoomSound with Dolby Audio >
Personal audio profile.
2. Do one of the following:
§Select Answer questions to create an audio profile based on your listening preferences.
§Select Listen to frequencies to create an audio profile based on your hearing ability.
3. Tap Start and follow the instructions on the screen to set up your audio profile.
You can create several audio profiles for your headphones and switch between your profiles.
HTC BoomSound with Dolby Audio is not available over HDMI, Bluetooth, Miracast, or USB
audio out.
Turning location services on or off
In order to find your location on HTC 10, you need to enable location sources.
1. From the Home screen, tap > Settings > Location.
2. Tap the On/Off switch to turn location services on and off.
3. Under Location sources, select the location mode you want. For example, for a better
estimate of your location, choose High accuracy. To save battery power, choose Battery
saving.
Turning off a location source (for example GPS) means no applications on HTC 10 will collect your
location data through that location source. However, third party applications may collect — and
HTC 10 may continue to provide — location data through other sources, including through Wi-Fi
and signal triangulation.
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Do not disturb mode
Use Do not disturb mode to reject calls, and silence audible alerts and notifications, but still keep a
data connection available.
1. With two fingers, swipe down from the top of the screen to open Quick Settings.
2. Tap .
3. Tap Total silence, Alarms only, or Priority only depending on if you want to allow
exceptions. When Priority only is selected, you can receive messages or calls from contacts
in your exceptions list.
4. Tap Until you turn this off if you want to turn off Do not disturb by yourself or tap or
to set the number of hours before Do not disturb turns off automatically.
5. Tap Done to activate it.
The Do not disturb icon will appear in the status bar.
When the screen is on, press VOLUME and then tap End now to turn off Do not disturb mode
quickly.
When Do not disturb is on, the notification LED will not flash.
Allowing notifications and contacts to bypass Do not disturb mode
Add important contacts to an exceptions list so you can still receive their calls and messages even
when Do not disturb mode is on.
1. From the Home screen, tap > Settings > Sound & notification.
2. Tap Do Not Disturb > Priority only allows.
3. Tap the On/Off switch next to the items you wish to allow.
4. Tap Messages from or Calls from to select who can contact you.
5. Tap Manage approved contacts, and then tap to add contacts to your exceptions list.
To remove contacts or numbers from the list, tap > Remove contacts.
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Setting a Do not disturb schedule
Schedule Do not disturb to turn on automatically and how long will it last. For example, you can set
it to turn on during a weekly meeting.
1. From the Home screen, tap > Settings > Sound & notification.
2. Tap Do Not Disturb > Schedules.
3. Tap Add rule.
4. Enter a name for the rule, and then select whether to base it on time or an event.
Time rule §Set the days.
§Set the start and end times.
§Select a Do not disturb level.
Event rule §Select a calendar you want to make the rule for.
§Set a condition for the type of reply.
§Select a Do not disturb level.
You can turn a schedule on or off by tapping the On/Off switch when viewing the details of the
schedule.
Airplane mode
When you enable Airplane (Flight) mode, all wireless radios on HTC 10 are turned off, including the
call function, data services, Bluetooth, and Wi-Fi.
When you disable Airplane mode, the call function is turned back on and the previous state of
Bluetooth and Wi-Fi is restored.
§You can manually turn Bluetooth and Wi-Fi back on after enabling Airplane mode.
§If USB tethering is turned on, enabling Airplane mode turns it off. You need to manually turn
USB tethering on after you disable Airplane mode.
Do any of the following to turn Airplane mode on or off:
§Press and hold POWER, and then tap Airplane mode.
§With two fingers, swipe down from the status bar to open the Quick Settings panel. Tap the
Airplane mode tile to turn airplane mode on or off.
When enabled, the Airplane mode icon is displayed in the status bar.
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Automatic screen rotation
Automatic rotation is not supported in all applications.
1. From the Home screen, tap > Settings > Display & gestures or Display, gestures &
buttons.
2. Select or clear the Auto rotate screen option to turn it on or off.
Setting when to turn off the screen
After a period of inactivity, the screen turns off to conserve battery power. You can set the idle time
before the screen turns off.
1. From the Home screen, tap > Settings > Display & gestures or Display, gestures &
buttons.
2. Tap Screen timeout, and then tap the time before the screen turns off.
Screen brightness
1. From the Home screen, tap > Settings > Display & gestures or Display, gestures &
buttons.
2. Tap Brightness level.
3. With the Automatic brightness option selected, drag the slider to set the maximum
brightness level. This sets a limit on how bright the screen will be when Automatic
brightness is selected.
4. To set the brightness manually, clear the Automatic brightness option, and then drag the
brightness slider to the left to decrease or to the right to increase the screen brightness.
Touch sounds and vibration
Some people like the sound or vibration feedback they get when touching the screen, and some
don't. You can turn on or off various types of touch sounds and vibration on HTC 10.
§Touch tones when tapping the phone dial pad
§Touch sounds when tapping onscreen items
§Screen lock sounds
§Pull-to-refresh sounds
§Vibration when pressing hardware buttons
§Touch sound and vibration when tapping the keyboard
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Turning touch sounds and vibration on and off
1. From the Home screen, tap > Settings > Sound & notification.
2. Under System, select the option you want to turn on or off.
Turning off keyboard sounds and vibration
1. From the Home screen, tap , and then find and tap Settings.
2. Tap Language & keyboard > TouchPal > General settings.
3. On the General settings screen, do one of the following:
§Tap Keypress sound, clear System Volume, and then drag the slider all the way to the
left to turn off keyboard sounds.
§Tap Keypress vibration, clear System default, and then drag the slider all the way to
the left to turn off keyboard vibration.
4. Tap OK.
Changing the display language
Changing the language adjusts the keyboard layout, date and time formatting, and more.
1. From the Home screen, tap > Settings > Language & keyboard.
2. Tap Language, and then choose the language you want to use.
Glove mode
Turn Glove mode on so that the touch screen responds more accurately when you're wearing gloves.
1. From the Home screen, tap > Settings > Display & gestures or Display, gestures &
buttons.
2. Select the Glove mode option.
When Glove mode is turned on, you'll be able to see where you've tapped the touch screen.
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Installing a digital certificate
Use client and Certificate Authority (CA) digital certificates to enable HTC 10 to access VPN or
secured Wi-FI networks, and also to provide authentication to online secure servers. You can get a
certificate from your system administrator or download it from sites that require authentication.
§You must set a lock screen PIN or password before installing a digital certificate.
§Some apps such as your browser or email client let you install certificates directly in the app. See
the app's help for details.
1. Save the certificate file in the root folder on HTC 10.
2. From the Home screen, tap > Settings > Security.
3. Do one of the following:
§Tap Install from storage if your storage card is set up as removable storage.
§Tap Install from phone storage if your storage card is formatted and set as internal
storage.
4. Browse to the certificate and select it.
5. Enter a name for the certificate and select how it will be used.
6. Tap OK.
Disabling an app
Apps, even if not used often, may be running in the background and downloading data. If an app
cannot be uninstalled, you can disable it.
1. From the Home screen, tap , and then find and tap Settings.
2. Tap Apps.
3. Tap the app, and then tap Disable.
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Controlling app permissions
When you open apps the first time, you'll be prompted to grant them permissions to access certain
data or features, such as contacts or the microphone. This gives you more control over which apps
have authorized access.
§If you suspect a certain app of being malicious or requesting unnecessary permissions, you
should choose Deny to protect your phone.
§If you choose Deny in a trusted app, you may not be able to use the app or access its full
functionality. When this happens, go to Settings to change the app permissions.
1. From the Home screen, tap , and then find and tap Settings.
2. Tap Apps.
3. Tap the app you want to configure, and then tap Permissions.
4. Choose which permissions you want to turn on.
Setting default apps
In Settings, you can choose default apps for web browsing, text messaging, and more.
1. From the Home screen, tap , and then find and tap Settings.
2. Tap Apps.
3. Tap > Configure apps > Default apps.
4. Choose your default assist and voice input, web browser, phone, and text messaging apps.
Setting up app links
If there's more than one app that can be opened when you tap a link—such as a shared social post or
media link—you may be prompted to choose the app you want to use. When you're prompted after
you've tapped a link, select an app, and then tap Always to set that app as the default app to use.
You can also go to Settings to see how app links have been set up for different apps and change them.
1. From the Home screen, tap , and then find and tap Settings.
2. Tap Apps.
3. Tap > Configure apps > App links.
4. Tap the app you want to configure, and then tap Open supported links.
5. Select Open in this app to always open the app without being prompted when you tap a link.
You can also choose whether to always be prompted to choose the app or never use the app
for opening links.
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Assigning a PIN to a nano SIM card
You can help to protect the nano SIM card by assigning a Personal Identification Number (PIN).
Make sure you have the default PIN provided by your mobile operator before continuing.
1. From the Home screen, tap > Settings > Security.
2. Tap Set up SIM card lock.
3. Choose to lock the card, enter the default PIN of the card, and then tap OK.
4. To change the card PIN, tap Change SIM PIN.
Restoring a nano SIM card that has been locked out
If you enter the wrong PIN more times than the maximum number of attempts allowed, the card
will become “PUK-locked.”
You need a Pin Unlock Key (PUK) code to restore access to HTC 10. Contact your mobile operator
for this code.
1. On the Phone dialer screen, enter the PUK code, and then tap Next.
2. Enter the new PIN you want to use, and then tap Next.
3. Enter the new PIN again, and then tap OK.
Accessibility features
HTC 10 comes with features and settings that allow easy access and use of apps and functions.
Improve screen readability
If you have low vision, take advantage of these features to help improve screen readability.
§Increase the font size, use color inversion, or enable high-contrast text using the
Accessibility settings. See Accessibility settings on page 160.
§Turn magnification gestures on. See Turning Magnification gestures on or off on page 160.
§Turn on automatic screen rotation. See Automatic screen rotation on page 155.
Get audible feedback when using the phone
Use TalkBack to hear audible feedback on what you do on your phone. See Navigating HTC 10 with
TalkBack on page 161.
Use your voice
You can use your voice to perform an action on HTC 10.
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§Search for information on the Web using Google Voice Search. See Searching the Web with
your voice on page 83.
§Enter text with your voice. See Entering text by speaking on page 53.
Use Motion Launch
Motion Launch combines a motion and finger gesture to perform an action such as waking HTC 10
from sleep mode or launching the camera. See What is Motion Launch? on page 44.
Open Camera with Motion Launch Snap. See Launching the camera on page 47.
Accessibility settings
Use these settings to turn accessibility functions or services on or off. When you’ve downloaded and
installed an accessibility tool, such as a screen reader that provides voice feedback, you can also
control them using these settings.
1. From the Home screen, tap > Settings > Accessibility.
2. Tap or select the settings you want.
Turning Magnification gestures on or off
If you have low vision or would like to get a closer view of what's on the screen, use finger gestures to
magnify portions of your phone's screen.
1. From the Home screen, tap > Settings > Accessibility.
2. Tap Magnification gestures and read the instructions on how to use it.
3. Tap the On/Off switch to turn Magnification gestures on or off.
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Navigating HTC 10 with TalkBack
Use TalkBack if you need to navigate HTC 10 by spoken feedback. When you touch the screen,
HTC 10 vibrates and gives you an audible response so you know what you are touching.
Not all languages are supported.
Turning TalkBack on
1. From the Home screen, tap > Settings > Accessibility.
2. Tap TalkBack, and then tap the On/Off switch.
3. Read the TalkBack disclaimer and then tap OK.
A short tutorial explaining how to use TalkBack will begin playing after you turn on TalkBack.
TalkBack works best if you turn off automatic screen rotation.
Turning Explore by touch on or off
Explore by touch allows HTC 10 to respond to shortcut gestures and screen touches with audible
feedback. While Explore by touch is enabled when you turn on TalkBack, you can turn it off.
1. From the Home screen, tap > Settings > Accessibility.
2. Tap TalkBack, and then tap > Settings.
3. Under Touch exploration, clear the Explore by touch option.
You will no longer hear audible feedback from HTC 10.
Using TalkBack gestures
When TalkBack is turned on and the Explore by touch setting is selected, the regular touch gestures
are replaced by the TalkBack gestures.
Media gestures such as 3-finger swiping may not be available when TalkBack gestures are
enabled.
Do one of the following:
Open an item 1. Drag your finger on the screen to find and select the item.
2. Double-tap anywhere on the screen to open the item.
Move an item 1. Drag your finger on the screen to find the item.
2. Double-tap anywhere on the screen, but don't lift your finger on the
second tap.
3. Drag the item to a new spot and then lift your finger.
Scroll through a screen Use two fingers to swipe up, down, left or right.
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Unlock the lock screen Use two fingers to swipe up from the bottom of the screen.
Open the Notifications
panel Use two fingers to swipe down from the top of the screen.
Assigning TalkBack shortcuts
TalkBack has customizable gestures that can be used to open the Notifications panel, view recent
apps, access TalkBack controls, and more.
The steps below are described using the regular gestures. Use the corresponding TalkBack
gestures if you already have TalkBack turned on.
1. From the Home screen, tap > Settings > Accessibility.
2. Tap TalkBack, and then tap > Settings > Manage gestures.
3. Tap any of the shortcut gestures, and then select an action.
Using TalkBack context menus
TalkBack has context menus for controlling continuous reading and global TalkBack controls.
These menus can be accessed using TalkBack shortcut gestures.
1. Turn TalkBack on.
2. Do one of the following:
§To open the continuous reading menu, use one finger to swipe up and right in one
continuous movement.
§To open the global context menu, use one finger to swipe down and right in one
continuous movement.
If you already changed the TalkBack shortcut gestures, check your TalkBack settings for the
appropriate gesture.
3. Press and hold anywhere on the screen.
4. Drag your finger around the screen to explore the options.
To cancel an action, drag your finger to your starting position.
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Changing the TalkBack reading speed
The steps below are described using the regular gestures. Use the corresponding TalkBack
gestures if you already have TalkBack turned on.
1. From the Home screen, tap > Settings > Accessibility.
2. Tap Text-to-speech output > Speech rate.
3. Select a speech rate.
You can test the speech rate by tapping Listen to an example.
TalkBack language settings
1. From the Home screen, tap > Settings > Accessibility.
2. Tap Text-to-speech output > Google Text-to-speech Engine, and do one of the following:
Select a different
language Tap Language.
Install a voice Tap Install voice data, and then tap the language. Tap next to
the voice data you want to install. When installation is completed,
press twice and tap Language.
3. Select the language you want to use.
Not all languages are supported.
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Trademarks and copyrights
©2016 HTC Corporation. All Rights Reserved.
Dolby Audio manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the
double-D symbol are trademarks of Dolby Laboratories.
HTC, the HTC logo, HTC BlinkFeed, HTC BoomSound, HTC Connect, HTC Sense, Motion Launch,
VideoPic, HTC UltraPixel, UltraSelfie, Zoe, and all other HTC product and feature names are
trademarks or registered trademarks in the U.S. and/or other countries of HTC Corporation and its
affiliates.
Google, Android, Google Chrome, Google Drive, Google Maps, Google Now, Google Play, Google
Voice Search, Google Wallet, and YouTube are trademarks of Google Inc.
Microsoft, Windows, ActiveSync, PowerPoint, Outlook.com, and Windows Media are either
registered trademarks or trademarks of Microsoft Corporation in the United States and/or other
countries.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
Wi-Fi® and Miracast are registered trademarks of the Wireless Fidelity Alliance, Inc.
LTE is a trademark of European Telecommunications Standards Institute (ETSI).
DLNA is a trademark or registered trademark of Digital Living Network Alliance. All rights
reserved. Unauthorized use is strictly prohibited.
Qualcomm is a trademark of Qualcomm Incorporated, registered in the United States, and other
countries and used with permission. AllPlay is a trademark of Qualcomm Connected Experiences,
Inc., and used with permission.
BLACKFIRE RESEARCH™ is a Registered Trademark (No. 3,898,359) of BLACKFIRE RESEARCH
CORP.
iCloud, iPhone, iTunes, Mac, and Mac OS are trademarks of Apple Inc. registered in the U.S. and
other countries.
microSD is a trademark of SD-3C LLC.
All other trademarks and service marks mentioned herein, including company names, product
names, service names and logos, are the property of their respective owners and their use herein
does not indicate an affiliation with, association with, or endorsement of or by HTC Corporation.
Not all marks listed necessarily appear in this User Guide.
The HTC Sync Manager software can be used with materials that you own or are lawfully authorized
to use and/or duplicate. Unauthorized use and/or duplication of copyrighted material may be a
violation of copyright law in the United States and/or other countries/regions. Violation of U.S. and
international copyright laws may subject you to significant civil and/or criminal penalties. HTC
Corporation shall not be held responsible for any damages or losses (direct or indirect) that you may
incur as a result of using this software.
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Screen images contained herein are simulated. HTC shall not be liable for technical or editorial
errors or omissions contained herein, nor for incidental or consequential damages resulting from
furnishing this material. The information is provided “as is” without warranty of any kind and is
subject to change without notice. HTC also reserves the right to revise the content of this document
at any time without prior notice.
No part of this document may be reproduced or transmitted in any form or by any means, electronic
or mechanical, including photocopying, recording or storing in a retrieval system, or translated into
any language in any form without prior written permission of HTC.
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Index
A
Accounts
- syncing 96
Airplane mode 154
Alarms
- setting 134
Android Beam
See NFC
Apps
- arranging 63
- grouping into a folder 62, 64
- hiding or unhiding 63
- icons on Home screen 61
- installing 32
- installing from Google Play 31
- installing from the web 32
- on Home screen 61
- restoring 31
- uninstalling 32
- updating 30
Auto Selfie 72
B
Backup
- about 97
- HTC Sync Manager 100
- options 97
- restoring backed up apps 31
Battery
- charging 21
- checking usage 85
- saving battery power 87
BlinkFeed
See HTC BlinkFeed
Bluetooth
- connecting a Bluetooth headset 147
- receiving information 148
Boost+
- about 93
- clearing junk files 94
- Game Battery Booster 94
- Smart Boost 94
Burst mode 71
C
Call history 114
Camera
- basics 66, 68, 70
- capture modes 67
- continuous shooting 71
- flash 68
- HDR 71
- Hyperlapse 75
- Pro mode 75
- RAW Camera 76
- recording a video 70
- selfie 72, 73
- slow motion 71
- standby 66
- sweep panorama 74
- taking a photo 68
- taking photo while recording 70
- using volume buttons as controls 71
- video resolution 70
- Zoe camera 74
- zooming 68
Capture modes
- switching to 67
Capture screen 40
Change phone language 156
Clock 134, 135
- alarm 134
- setting date and time 135
Conference call 113
Contacts
- adding 122
- contact link suggestions 125
- copying 25, 124
- editing 123
- filtering 121
- groups 126
- importing 25, 124
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- merging contact information 125
- sending contact information 125
- transferring 25, 124
Continuous shooting 71
Copy
- files 91
Copying
- text 50
D
Data connection
- data roaming 138
- sharing 142
- turning on or off 137
- usage 137
Data transferiPhone
- from iCloud 25
Data transfer
- from Android phone 24
- from iPhone 25
- transferring contacts 25
Display
- changing the time before the screen turns
off 155
- screen brightness 155
- screen rotation 155
- Sleep mode 33
DNG RAW photos 76
E
Email
See Mail
Exchange ActiveSync
- flagging an email 131
- Out of office 131
expanded storage 88
F
Face unlock 48
Factory reset 103
Files
- copying 91
Finger gestures 36
Fingerprint
- about 27
- adding, removing, or editing 28
Firmware
See Software update
Folder
- grouping apps 62
- removing items 62, 64
FOTA
See Software update
Freestyle layout 56
G
Game Battery Booster 94
Gestures
- motion gestures 34
- touch gestures 36
Gmail 83
Google apps 83
Google Chrome
- Google Drive 83
Google Maps 83
Google Now 80, 81
- setting up 80
- turning off 81
Google Play
- installing apps 31
- refund 32
Google Voice Search 83
GPS (Global Positioning System)
See Location settings
Group messaging 117
H
Hands free 147
Hard reset
See Factory reset
HDR 71
Headphones
See Bluetooth
hearing impaired
- hearing aids 160
- sidetone 160
Home screen
- adding or removing widget panel 58
- apps 61
- arranging widget panels 59
- changing your main Home screen 59
- classic layout 56
- feeds 104
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- folder 62
- freestyle layout 56
- launch bar 60
- shortcuts 61
- wallpaper 57
- widget panel 33
- widgets 60
Hotspot
See Wireless router
HTC BlinkFeed
- about 104
- adding regional editions 107
- deleting items 109
- posting to social networks 108
- selecting feeds 106
- setting up custom topics 107
- showing social network and app feeds 107
- turning on or off 105
HTC Clock 134
- setting an alarm 134
HTC Connect
- about 143
- streaming music to speakers 145, 146
- streaming music, videos, or photos to media
devices 144
HTC Sense version 29
HTC Sync Manager 100
Hyperlapse 75
I
Idle screen
See Lock screen
Internet connection
- VPN 140
- Wi-Fi 139
- wireless router 141
K
Keyboard
- entering text 51
- entering text by speaking 53
- speech recognition 53
L
Language
- system language 156
Live Makeup 72
Location settings 152
Lock screen
- answering a call 112
- dismissing an alarm 34
- locking apps 95
- opening an app 39
- rejecting a call 112
- unlocking 34
Low battery 87
Low storage 92
M
Mail
- attachments 129
- carbon copy, blind copy (cc, bcc) 129
- deleting 130
- draft 129
- replying 129
- searching 130
- sending 129
- sorting 130
Mail folders
- moving email messages 130
Making calls
- calling 110
Master reset
See Factory reset
Media streaming
See HTC Connect
Messages
- block box 119
- deleting a conversation 119
- draft message 116, 117
- forwarding 118
- group SMS 117
- locking 120
- replying 117
- secure box 118
- sending 116
microSD card 19
MMS
See Multimedia message
Multimedia message
- attachment 116
- group MMS 117
- sending 116
Google PlayMusic 83
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Music
- transferring from iPhone 102
N
NFC (Near Field Communication) 149
Notifications
- panel 49
Now on Tap 82
O
Online accounts
- adding accounts 96
- removing accounts 97
- syncing manually 96
- what can you sync with 96
P
Pair a Bluetooth headset 147
Phone calls
- blocking a call 114
- call history 114
- calling 110
- conference call 113
- emergency call 112
- extension number 111
- missed calls 111
- muting the microphone 113
- putting a call on hold 112
- receiving calls 112
- Smart Dial 110
- speakerphone 113
- speed dial 111
Phone information 29
Phone settings
See Settings
Phone updates 29
Photos
- transferring from computer 26
- transferring from iPhone 102
Power
- charging the battery 21
- checking battery usage 85
- saving power 87
- sleep mode 33
Print screen
See Capture screen
PUK (PIN Unblock Key) 159
Q
Quick settings 26
R
RAW Camera 76
Raw Camera 76
Recent apps 40
Recording your voice 135
Reset 102, 103
Router
See Wireless router
S
Screen 33, 34, 40, 155
- adjusting brightness 155
- capture 40
- changing the time before the screen turns
off 155
- idle screen 34
- rotation 155
- Sleep mode settings 155
Screen lock 47
Screen shot
See Capture screen
SD card 19
Search
- searching phone and Web 82
- voice search 83
Security
- fingerprint 27
- protecting phone with screen lock 47
- security certificates 140
self-timer 73
selfie
- Auto Selfie 72
- Live Makeup 72
- self-timer 73
- Voice Selfie 73
Sense Home
- adding apps to widget 44
- changing addresses 43
- manually switching locations 43
- pinning apps in widget 43
- setting up widget 42
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- smart folders in widget 44
- unpinning apps in widget 43
- widget 42
Settings
- About 29
- Accessibility 160
- display language 156
- Storage 88
Setup
- contacts from old phone 25
- first-time setup 23
- photos, music, videos from old phone 26
- restoring backup from cloud storage 23
Sharing
- text 51
Shortcuts 39
sidetone 160
Sleep mode 33
Slow motion video 71
Smart Boost 94
Smart network sharing 142
SMS
See Messages
Soft reset 102
Software update 29
Sound
- ringtone, notifications, and alarm 64
- switching profiles 114
Speakerphone 113
Speed dial 111
Storage 88, 94, 95
- clearing junk files 94
- uninstalling apps 95
Sweep panorama 74
Sync
- HTC Sync Manager 100
T
Tethering
See USB Tethering
Text message 116
Themes 54–56
- creating 54
- deleting 56
- downloading 54
- finding 55
- mix and match 55
time-lapse
See Hyperlapse
U
Upgrade
See Software update
USB Tethering 142
V
VideoPic 70
Videos
- recording 70
- taking photo while recording 70
- transferring from computer 26
Voice input 53
Voice Recorder 135
Voice search 83
Voice Selfie 73
VPN 140, 141
- adding a connection 141
- connecting 141
- disconnecting 141
W
Waking up phone
- through power button 33
Wallpaper
- changing 57
Weather
- checking weather 135
Wi-Fi 139
- connecting via WPS 139
- turning on 139
Widgets
- adding 60
- changing settings 61
- removing 63
- resizing 61
Wireless media sharing
See HTC Connect
Wireless router 141
Y
YouTube 83
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Z
Zoe camera 74
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