Contents
User Manual
User guide
HTC Phone
User manual for certification only
About this guide
In this user guide, we use the following symbols to indicate useful and important information:
This is a note. A note often gives additional information, such as what happens when you choose
to do or not to do a certain action. A note also provides information that may only be applicable
to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure, or lets you
know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.
This provides safety precaution information, that is, information that you need to be careful
about to prevent potential problems.
Some apps may not be available in all regions or with your mobile operator.
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Important RF Notice
This device was tested for compliance with the applicable FCC and Industry Canada
specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical
body-worn operations. To ensure that RF exposure levels remain at or below the tested
levels, use a belt-clip, holster, or similar accessory that maintains a minimum separation
distance of 1.0 cm between your body and the device, with either the front or back of the
device facing towards your body. Such accessories should not contain any metallic
components. Body-worn accessories that do not meet these specifications may not ensure
compliance with applicable SAR limits and their use should be avoided.
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Unboxing
HTC Phone
1. POWER
2. VOLUME
3. Earpiece
4. Proximity sensor
5. Notification LED
6. Front camera
7. nano SIM card slot
8. microSD™ card slot
9. BACK
10. Speaker
11. USB connector
12. HOME / Fingerprint scanner
13. RECENT APPS
You need a 4G/LTE™ plan to use your operator's 4G/LTE network for voice calls and data
services. Check with your operator for details.
§If you want to use a case or screen protector, don’t cover and block the proximity sensor.
Purchase a case or screen protector designed for HTC Phone.
§Avoid connecting third-party headsets or accessories with metallic charms that dangle near the
headset jack. Using these may affect signal reception.
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nano SIM card
HTC Phone uses a nano SIM card.
Use a standard nano SIM card only. Inserting a modified card that is thicker than the standard
nano SIM card may cause the card to not fit properly or damage the card slot.
Inserting a nano SIM card
1. Make sure HTC Phone is off and hold it securely with the front facing down.
2. Open the slot cover with your thumb or finger.
3. Pull the tray out from the nano SIM slot.
4. Place a nano SIM card into the tray with the card's gold contacts facing up and its cut-off
corner facing out.
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5. When reinserting the tray, make sure it is facing up so that the nano SIM card doesn’t fall out.
Slide the tray all the way into the slot.
6. Close the slot cover. Press from the bottom to the top of the slot cover to lock it in place.
Removing a nano SIM card
Make sure to switch off HTC Phone before removing the card.
1. Open the slot cover with your thumb or finger.
2. Pull the tray out from the nano SIM slot, and remove the nano SIM card.
3. Close the slot cover. Press from the bottom to the top of the slot cover to lock it in place.
Storage card
Use a storage card to store your photos, videos, and music. When you need to free up phone storage
space, you can also move certain apps to the storage card, if the apps support this feature.
The storage card is optional and sold separately.
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Inserting the storage card
1. Open the slot cover with your thumb or finger.
2. With HTC Phone facing down, insert a microSD into the storage card slot, with its gold
contacts facing up and towards the slot.
3. To close the slot cover, slide the plastic hinge into the side and press the cover until it clicks
into place.
Unmounting the storage card
When you need to remove the storage card while HTC Phone is on, unmount the storage card first
to prevent corrupting or damaging the files in the storage card.
If your storage card is used as internal storage and there are apps that were moved to the card,
you will not be able to open these apps after unmounting the card.
1. From the Home screen, tap Settings Storage.
2. Do one of the following:
§If your storage card appears under Removable storage, tap Eject next to the card
name.
§If your storage card appears under Internal storage, tap the card name, and then tap
Eject.
Removing the storage card
1. Open the slot cover with your thumb or finger.
2. Push the storage card in to eject it from its slot.
3. To close the slot cover, slide the plastic hinge into the side and press the cover until it clicks
into place.
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Charging the battery
Before you turn on and start using HTC Phone, it is recommended that you charge the battery.
§If the battery has been discharged for several days, you may need to charge HTC Phone for
several minutes before powering it on.
§Use only the adapter and the USB cable that came with HTC Phone to charge the battery. When
the battery power is too low, make sure to use the power adapter to charge, not the USB cable
connection with your computer.
1. Insert the small end of the USB cable into the USB connector.
2. Insert the other end of the USB cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
§As a safety precaution, the battery may stop charging to avoid overheating.
§Avoid charging the battery in hot environments.
§When you're using the web browser and charging the battery, HTC Phone may become warmer.
This is normal.
§To conserve energy, unplug the power adapter from the electrical outlet after you finish
charging.
Switching the power on or off
Switching the power on
Press the POWER button until HTC Phone vibrates.
When you turn on HTC Phone for the first time, you’ll need to set it up.
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Switching the power off
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.
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Phone setup and transfer
Setting up HTC Phone for the first time
When you switch on HTC Phone for the first time—or after you've done a factory reset—you’ll be
asked to set it up.
You can enable TalkBack to navigate by voice feedback before selecting the language. Press and
hold two fingers on the screen until you hear a message saying that accessibility mode is enabled.
Walk through the on-device setup to choose your Internet connection, sign in to your Google
Account, set up device protection for HTC Phone, and more.
Use Android Backup Service if you've used it to back up your old phone before. On the Get your apps
& data screen, tap Restore from this backup. From the menu, choose your old phone if you want to
restore your apps from a previous phone that was backed up using Android Backup Service.
Otherwise, tap Set up as new device.
Some features that need to connect to the Internet such as location-based services and auto-sync
of your online accounts may incur extra data fees. To avoid incurring data fees, disable these
features under Settings. For more information on location services, see Turning location
services on or off on page 144.
Restoring from your previous HTC phone
If you were using HTC Backup on your previous HTC phone, you need to download and use the
HTC Restore app on HTC Phone to restore your backup.
Depending on the amount of content, restoring a backup to HTC Phone through your data
connection may incur additional data costs and take a long time. Using a Wi-Fi connection is
recommended.
1. After you've finished setting up HTC Phone, slide the Notifications panel open, and then tap
the Transfer or restore your content notification.
2. Tap Restore from HTC backup.
If the HTC Restore app is not installed on the phone, you'll be prompted to download and
install HTC Restore.
3. Tap Restore from HTC backup.
4. Sign in with the account you used to back up your old phone.
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5. Choose the backup to restore to HTC Phone.
6. If prompted, choose whether to use a mobile data or Wi-Fi connection for restoring your
backup.
7. Follow the onscreen instructions to restore your backup.
8. Slide open the Notifications panel to check if there's any notification to finish restoring your
backup.
Free apps from Google Play will be restored in the background, and you can track the progress via a
notification in the status bar. To restore paid apps, you need to download and install them from
Google Play.
Your apps will appear on the Apps screen as they are installed. The Apps and Home screen shortcuts
will be reorganized as in your backup after all of your apps have been installed. You can continue
using HTC Phone while apps are being restored.
Transferring content from an Android phone
On your old Android phone, download the HTC Transfer Tool and use it to transfer your content to
HTC Phone.
The types of locally stored content on your old phone that the HTC Transfer Tool can transfer
include contacts, messages, music, photos, videos, and some settings. More types of data such as call
histories, email accounts, and some HTC app settings can be transferred from HTC phones that
have HTC Sense 5.5 or higher.
You need Android version 2.2 or later to use the HTC Transfer Tool on your old phone.
1. From the Home screen, tap Settings Get content from another phone.
2. Choose whether to transfer from an HTC Android phone or other Android phone.
3. On the Get content from another phone screen, tap Next.
4. Follow the steps shown on HTC Phone to download the HTC Transfer Tool from Google Play
to your old phone, install it, and open the tool.
5. When you see a PIN on your old phone, make sure the same PIN also appears on HTC Phone
before you continue.
If the PIN code doesn't appear, tap Retry on your old phone. If it still won't appear, this may
mean that your old phone is unable to connect to HTC Phone. When this happens, try
another transfer method.
6. Tap Confirm on your old phone.
7. On your old phone, choose the types of content you want to transfer, tap Transfer, and then
tap Yes.
8. Wait for the transfer to finish.
9. Tap Done on both phones.
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Ways of transferring content from an iPhone
If you have an iPhone, there are easy ways to transfer your contacts, messages, and other content to
HTC Phone.
§Back up and restore iPhone content through iCloud. To find out how, see Transferring
iPhone content through iCloud on page 22.
§Back up iPhone content using iTunes on your computer, and then use HTC Sync Manager to
transfer the content to HTC Phone. For details, see Transferring iPhone content to your
HTC phone on page 96.
Transferring iPhone content through iCloud
If you have an iCloud account, sync iPhone content to your iCloud storage, and then transfer
content such as contacts or photos to HTC Phone.
1. From the Home screen, tap Settings Get content from another phone.
2. Tap iPhone Import from iCloud backup.
3. Follow the steps shown onscreen to back up your iPhone content to your iCloud storage.
4. Enter your iCloud email address and password, and then tap Sign in.
5. Choose the iPhone backup that you want to transfer to HTC Phone, and then tap Next.
6. Choose the types of content you want to transfer, and then tap Import.
7. Wait for the transfer to finish, and then tap Done.
Only some contact details can be transferred, such as the contact name, photo, postal address,
email address, birthdate, anniversary date, and notes.
Other ways of getting contacts and other content
There are different ways you can individually add contacts and other content to HTC Phone.
Sync with your
computer Use HTC Sync Manager to sync contacts, documents, playlists, and more
between HTC Phone and your computer running a Windows® or OS X
operating system.
You can also use it to transfer your iTunes backup that contains contacts,
messages, and other content from an iPhone from your computer to HTC
Phone.
Google Account Google contacts are imported to HTC Phone after you sign in to your
Google Account. You can also create more Google contacts right from HTC
Phone.
Social network
accounts Log in to your favorite social networks to sync contact information from
them.
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Microsoft® Exchange
ActiveSync®HTC Phone syncs your work contacts from the Microsoft Exchange
ActiveSync Server in your workplace.
Outlook.com account Sync personal contacts from your Microsoft Outlook.com account.
Phone contacts You can create contacts locally on HTC Phone, if you don't prefer to store
them on your online accounts.
nano SIM card Copy all your nano SIM contacts to HTC Phone.
Transferring photos, videos, and music between your
phone and computer
Here are ways you can transfer your media from or to your computer.
§Connect HTC Phone to your computer. Your computer will recognize it just like any
removable USB drive, and you can copy your media between them. See Copying files between
HTC Phone and your computer on page 85.
§Download and use the HTC Sync Manager software on your computer. You can set it up to
automatically get music, photos, and videos off HTC Phone to your computer. You can also
sync playlists from your computer to the phone.
If you have an iPhone, you can also connect it and transfer camera roll photos to your
computer using HTC Sync Manager. Then reconnect HTC Phone and copy them over.
See About HTC Sync Manager on page 94.
§Use cloud storage services to put your media in one place so you can manage them anywhere
—on your computer, HTC Phone, and other mobile devices.
Using Quick Settings
In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth on or off.
1. Do any of the following:
§With two fingers, swipe down from the status bar.
§Swipe down twice from the status bar.
2. To turn a setting on or off, just tap its tile.
3. If there are available options for a setting, tap to choose from the options.
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Getting to know your settings
Want to change the ringtone, set up a Wi-Fi connection, or add your accounts? Do this and more in
Settings.
1. Open Settings from the Apps screen, Notifications panel, or Quick Settings panel.
§From the Home screen, tap to switch to the Apps screen, and then tap Settings.
§Swipe down from the top of the screen to open the Notifications panel, and then tap .
§With two fingers, swipe down from the top of the screen to open Quick Settings, and
then tap .
2. Here are some of the basic settings you can change:
§Tap the On/Off switch next to an item such as Wi-Fi to turn it on or off. Tap the item
itself to configure its settings.
§Tap Sound & notification to set a ringtone, choose a sound profile, and configure
notification settings.
§Tap Personalize to change the wallpaper, add apps and widgets to the Home screen,
and more.
§Tap Accounts & sync to add and sign in to your different accounts, such as email, social
networks, and more.
§Tap Security to help secure HTC Phone, for example with a screen lock.
Tap in Settings to quickly find options and settings.
Updating your phone's software
HTC Phone can check and notify you if there’s a new update available.
Updates for some HTC apps and features, such as HTC Sense Home, may be downloaded and
installed from Google Play. See Installing app updates from Google Play on page 25 for details.
Checking your system software version
Before installing a system software update, you can check first what Android version you have on
your phone.
1. From the Home screen, tap Settings About.
2. Tap Software information.
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Enabling automatic updates
You can choose to automatically download and install software updates for HTC or mobile operator
apps.
1. From the Home screen, tap , and then find and tap Settings.
2. Tap About Software updates.
3. To save on data usage, you can choose to update through Wi-Fi only.
4. Choose whether to auto-download system updates, app updates, or both.
App updates are installed automatically. You'll still need to confirm when to install system
software updates.
Installing a software update
When HTC Phone is connected to the Internet and there's a new software update available, the
update notification icon appears in the status bar.
1. Slide the Notifications panel open, and then tap the system update notification.
2. If you don't want to download the update using your data connection, select Update over
Wi-Fi only.
3. Tap Download.
4. When download is complete, select Install now, and then tap OK.
After updating, HTC Phone will restart.
Installing an application update
When Internet connection is on and there's an available update for your HTC or mobile operator
apps, the update notification icon appears in the status bar.
1. Slide the Notifications panel open, and then tap the update notification.
The Updates screen opens with the list of application updates to be installed.
2. Tap an item to view its details, and then tap .
3. When you're done reviewing the updates, tap Install. You'll be asked to restart HTC Phone if
needed.
Installing app updates from Google Play
Some HTC apps and third-party apps get updated with improvements and bug fixes through
Google Play. You can manually update apps or set your phone to automatically download and install
app updates when available.
1. From the Home screen, tap , and then find and tap Play Store.
2. Tap to open the slideout menu.
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3. Tap My apps & games.
You'll see a list of apps installed on your phone.
4. Under Updates, tap an app.
5. Tap Update.
6. If prompted, tap Accept.
In Play Store, tap Settings Auto-update apps to choose how you want Google Play to
update your apps.
Checking for updates manually
Turn on mobile data or connect HTC Phone to a Wi-Fi network before you check for updates.
1. From the Home screen, tap , and then find and tap Settings.
2. Tap About Software updates. HTC Phone checks if updates are available.
Getting apps from Google Play
Google Play is the place to go to find new apps for HTC Phone. Choose from a wide variety of free
and paid apps ranging from productivity apps, entertainment, to games.
§You need a Google Wallet™ account to buy paid apps or to make in-app purchases. If you already
have a Google Account, just add Google Wallet by signing in with your existing username and
password at wallet.google.com.
§The name of the Play Store app may differ depending on your region.
§The ability to purchase apps varies by region.
Finding and installing an app
When you install apps and use them on HTC Phone, they may require access to your personal
information or access to certain functions or settings. Download and install only apps that you trust.
Be cautious when downloading apps that have access to functions or a significant amount of your
data on HTC Phone. You’re responsible for the results of using downloaded apps.
1. From the Home screen, tap , and then find and tap Play Store.
2. Browse or search for an app.
3. When you find the app that you like, tap it and read its description and user reviews.
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4. To download or purchase the app, tap Install (for free apps) or the price button (for paid
apps).
5. Tap Accept.
Apps sometimes get updated with improvements or bug fixes. To automatically download
updates, after installing the app, tap Auto-update.
To open the app, go to the Apps screen and tap the app.
Restoring apps from Google Play
Upgraded to a new phone, replaced a lost one, or performed a factory reset? Restore apps that you
previously downloaded.
1. From the Home screen, tap , and then find and tap Play Store.
2. Tap to open the slideout menu.
3. Tap My apps & games, swipe to the All tab, and then tap the app you want to restore.
4. Install the app.
For more details, refer to the Google Play help.
Downloading apps from the web
You can download apps directly from websites.
Apps downloaded from websites can be from unknown sources. To help protect HTC Phone and
your personal data, we strongly recommend that you only download from websites you trust.
1. Open the browser, and then go to the website where you can download the app you want.
2. If prompted, change the security settings to allow installation from “Unknown sources”.
3. Follow the website's download instructions for the app.
4. After installing the app, make sure to go back to Settings Security and clear the Unknown
sources option.
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Uninstalling an app
If you no longer need an app that you've downloaded and installed, you can uninstall it.
Most of the preloaded apps cannot be uninstalled.
From the Apps screen, press and hold the app you want to remove, and then drag it to Uninstall.
If you purchased an app in Play Store, you can uninstall it for a refund within a limited time. To
know more about the refund policy for paid apps, refer to the Google Play help.
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