HTC 2Q29100 Vive headset User Manual Safety and regulatory guide

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Document ID	3707532
Application ID	EK2cQZ9AD6XwLphzR3WdSw==
Document Description	Users Manual_Safety and regulatory guide
Short Term Confidential	No
Permanent Confidential	No
Supercede	Yes
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	12.7kB (158809 bits)
Date Submitted	2018-01-10 00:00:00
Date Available	2018-07-10 00:00:00
Creation Date	2017-12-04 20:09:12
Producing Software	Acrobat Distiller 11.0 (Windows)
Document Lastmod	2017-12-04 20:09:12
Document Title	Microsoft Word - Safety and regulatory guide MGE 1204 ENG (002)
Document Creator	PScript5.dll Version 5.2.2
Document Author:	Yuri_Tsai

Safety and regulatory guide................................................................. 2
The health and safety warnings in this guide are periodically
updated for accuracy and completeness.
Check www.vive.com for the latest version
English
Important Safety Information – Read Before Use
HTC declares that the device complies with the essential requirements and relevant provisions of Directive
(2014/53/EU). For more information including a full copy of
Declaration of Conformity certificate please visit : http://www.vive.com/doc
Read the following warnings and information before use of the product and follow all product safety and
operating instructions. Failure to do so may cause bodily injury, electric shock, fire, and other damage.
If you allow others to use the product, you are responsible for ensuring each user is aware of and follow all
product safety and operating instructions.
Ensure You Are Able to Safely Use the Product
Consult your doctor before using the product if you have pre‐existing serious medical conditions (such as a
heart ailment), conditions that affect your ability to safely perform physical activities, psychiatric conditions
(such as anxiety disorders or post‐traumatic stress disorder), or if you are pregnant or elderly.
Do not use the product if you are sick, fatigued, under the influence of intoxicants/drugs, or are not feeling
generally well, as it may exacerbate your condition.
Ensure the Area Around You is Safe for Use of the Product
While wearing the product’s headset you are blind to the world around you. The image displayed in the
headset will not match the real world. Always use the product in a clear and safe area. Do not rely on the
product’s chaperone system for protection. Do not use near stairways, large windows, heat sources, or
outdoors. Clear the play area of people, furniture, and other things that may be obstacles or block you from
freely moving around. For example, if a pet comes into the room while you are using the product, you likely
will not be aware of the pet’s presence and you could trip over your pet while moving in the virtual reality
environment.
It is recommended that the product be used only while under the supervision of another person who is
ready to warn of hazards that may arise while the product is being used. Examples of hazards that could
arise include, but are not limited to, tangling of a cable in a manner that presents a tripping hazard, pets
entering the area where the product is being used, and the user walking too close to a wall or another
hazard).
Be Aware of the Cable and Connections
Keep in mind the location of the cable and connections running from the headset so that you are not likely
to trip over or pull on them while moving around or walking around the play area. Move your feet slowly
and carefully to avoid tripping, including on the cable. Make sure to maintain good footing. Tripping over
the cable or
contacting obstacles could cause injury or damage.
Take Care of the Controllers
While using the hand controllers, always check that you have sufficient overhead and surrounding
clearance to allow you to fully extend your arms outward and
upwards. Hitting persons or objects may cause injury or damage. Hold the controllers firmly and always use
the wrist straps. If released while using, the controller may
cause injury or damage.
Photosensitive Seizures
Like other products that produce visual effects (including light flashes), the product may trigger epileptic
seizures, seizures, fainting, or severe dizziness even in people
who have no history of these conditions. If you have a previous history of epilepsy or seizures, loss of
awareness, or other symptoms linked to an epileptic condition, consult your doctor before using the
product. To reduce the likelihood of a seizure do not use the product if you are tired or need sleep.
Repetitive Stress Injuries
Operate the product in a comfortable posture. Do not grip the product too tightly. Press the buttons lightly.
If you have tingling, numbness, stiffness, throbbing, or other discomfort, immediately stop using the
product and consult your doctor.
Physical and Psychological Effects
Content viewed using the product can be intense, immersive, and appear very life‐like and may cause your
brain and body to react accordingly. Certain types of content
(e.g. violent, scary, emotional, or adrenaline‐based content) could trigger increased heart rate, spikes in
blood pressure, panic attacks, anxiety, PTSD, fainting, and other
adverse effects. If you have a history of negative physical or psychological reactions to certain real life
circumstances, avoid using the product to view similar content.
Similarly, it is important to remember that simulated objects, such as furniture, that may be encountered
while using the product do not exist in the real world, and injuries may result when interacting with those
simulated objects as if they were real, for example, by attempting to sit down on a virtual chair.
Hearing Loss
Do not use the earphones at a high volume for prolonged periods of time, or permanent hearing loss may
occur.
Radio Frequency Interference
The product can emit radio waves that can interfere with the operation of nearby electronic devices. If you
have a cardiac pacemaker or other implanted medical device, do not use the product until you have
consulted with your doctor or the manufacturer of your medical device. To minimize radio frequency
interference, use only original manufacturer‐approved accessories, or accessories that do not contain any
metal. Use of non‐original manufacturer‐approved accessories may violate your local radio frequency
exposure guidelines and should be avoided.
Avoid Overuse
Prolonged, uninterrupted use of the product should be avoided. It may negatively impact hand‐eye
coordination, balance, and/or cause other negative effects. While
using the product frequently and for prolonged periods of time, you may experience tiredness or soreness
in your muscles, joints, or other body parts. Take regular breaks
from using the product. The length and frequency of necessary breaks may vary from person to person.
Stop Using If You Experience Any Discomfort
Stop using the product and consult your doctor if you experience any of the following symptoms:
• Seizures, loss of awareness, convulsions, involuntary movements, dizziness, disorientation, nausea,
lightheadedness, drowsiness, or fatigue;
• Eye pain or discomfort, eyestrain, eye twitching, or vision abnormalities (such as altered, blurred, or
double vision);
• Excessive sweating increased salivation, impaired sense of balance, impaired hand‐eye coordination, or
other symptoms similar to motion sickness.
Until fully recovered from these symptoms, do not drive, operate machinery, or take part in activities that
may have potentially serious consequences.
Before resuming use of the product, make sure that it is properly configured.
The type of content you were using may cause your symptoms. Continuing to use such content may make
you prone to experiencing the same symptoms.
Use by Children
The product was not designed to be used by children. Do not leave the product within the reach of young
children or allow them to use or play with it. They could hurt themselves or others, or could accidentally
damage the product.
The product may contain small parts with sharp edges that may cause an injury or which could become
detached and create a choking hazard for young children.
Consult your doctor immediately if any parts of the product or accessories are swallowed.
If older children are permitted to use the product, then adults should monitor them closely for any negative
effects during and after their use of the product. Do not allow older children to use the product if negative
effects are observed. Adults should also ensure that older children avoid prolonged use of the product.
General Use and Maintenance Instructions
Electrical safety
This product is intended for use when supplied with power from the designated batteries or power supply
units. Other usage may be dangerous and will invalidate any approval given to this product.
Safety precautions for proper grounding installation
CAUTION: Connecting to improperly grounded equipment can result in electrical damage to the product.
This product is equipped with cables for connecting with a desktop computer. Be sure your computer is
properly grounded (earthed) before connecting the product
to the computer. The power supply cord of a desktop computer has an equipment‐grounding conductor
and a grounding plug. The plug must be plugged into an
appropriate outlet which is properly installed and grounded in accordance with all local codes and
ordinances.
Safety precautions for power supply unit
• Use the correct external power source
• A product should be operated only from the type of power source indicated on the electrical ratings
label. If you are not sure of the type of power source
required, consult your authorized service provider or local power company. For a product that operates
from battery power or other sources, refer to the
operating instructions that are included with the product.
• This product should be operated only with the following designated power supply unit(s).
Vive headset / Link box AC adapter: HTC, Model TC NE18W‐US, TC NE18W‐EU, TC NE18W‐UK, TC NE18W‐
AU, TC NE18W‐KR, TC NE18W‐IN, TC NE18W‐CN.
Vive controller AC adapter: HTC, Model TC NE5W‐US, TC NE5W‐EU, TC NE5W‐UK, TC NE5W‐AU, TC NE5W‐
KR, TC NE5W‐IN, TC NE5W‐CN.
Base station AC adapter: HTC, Model TC NE30W‐US, TC NE30W‐EU, TC NE30W‐UK, TC NE30W‐AU, TC
NE30W‐KR, TC NE30W‐IN, TC NE30W‐CN.
• Handle battery packs carefully
The product controller contains a lithium‐ion polymer or lithium‐ion battery. There is a risk of fire and
burns if the battery pack is handled improperly.
Vive controller WARNING: To reduce risk of fire or burns, do not disassemble, crush, puncture, short
external contacts or circuits, expose to
temperature above 60° C (140° F), or dispose of in fire or water. Recycle or dispose of used batteries
according to the local regulations or reference
guide supplied with your product.
• Do not expose to liquid.
• Keep batteries out of the reach of children.
• Avoid dropping the product headset, controllers, or base stations. If dropped, especially on a hard
surface, and the user suspects damage, take it to a service
center for inspection.
• If the battery leaks:
• Do not allow the leaking fluid to come in contact with skin or clothing. If already in contact, flush the
affected area immediately with clean water and seek
medical advice.
• Do not allow the leaking fluid to come in contact with eyes. If already in contact, DO NOT rub; rinse
with clean water immediately and seek medical
advice.
• Take extra precautions to keep a leaking battery away from fire as there is a danger of ignition or
explosion.
Safety precautions for direct sunlight
Keep the product away from excessive moisture and extreme temperatures. Do not leave the product in
places such as on a car dashboard, window sill, or behind a glass
that is exposed to direct sunlight or strong ultraviolet light for extended periods of time. The headset
contains lenses which may focus and intensify bright light sources,
causing damage to the hardware.
Prevention of hearing loss
CAUTION: Permanent hearing loss may occur if Vive headset earphones are used at high volume for
prolonged periods of time.
Vive headset have been tested to comply with the Sound Pressure Level requirement laid down in the
applicable EN 50332‐1and/or EN 50332‐2 standards.
General precautions
• Protect the product.
• When installing base stations, avoid using unstable mounting accessories or surfaces that are prone to
vibration, movement or chance of impact.
• A secure structure must support the weight or load of the base stations.
• Do not install near a heater, fireplace, direct sunlight, air conditioning unit or other source of direct
energy.
• Do not attempt to pry open the base stations as it could result in injury.
• Use only approved accessories.
• Do not connect with incompatible products or accessories.
• Do not attempt to disassemble this product or its accessories.
• Use only qualified personnel to service or repair this product and its accessories.
• Always treat the product and its accessories with care and keep them in a clean and dust‐free place.
• Do not expose the product or its accessories to open flames or lit smoking products.
• Do not drop, throw or try to bend the product or its accessories.
• Do not use harsh chemicals, cleaning solvents, liquid cleansers or aerosols to clean the product or its
accessories.
• Do not paint the product or its accessories.
• Store the product and its accessories at temperatures between 0°C to 40°C
• Please check local regulations for disposal of electronic products
• Damage requiring service.
Contact an authorized service technician or provider under the following conditions:
• The product has been damaged by exposure to liquid, dropped, subject to impact or damaged.
• There are noticeable signs of overheating.
• The product does not operate normally when you follow the operating instructions.
• Avoid hot areas.
The product should be placed away from heat sources such as radiators, heat registers, stoves, or other
products (including amplifiers) that produce heat.
• Avoid using the product after a dramatic change in temperature.
When you move the product between environments with very different temperature and/or humidity
ranges, condensation may form on or within the product. To
avoid damaging the product, allow sufficient time for the moisture to evaporate before using the product.
NOTICE: When taking the product from low‐temperature conditions into a warmer environment or from
high‐temperature conditions into a cooler environment,
allow the product to acclimate to room temperature before turning on power.
• Avoid pushing objects into the product.
Never push objects of any kind into cabinet slots or other openings in the product. Slots and openings are
provided for ventilation. These openings must not be
blocked or covered.
• Adjust the volume.
Turn down the volume before using headphones or other audio devices.
• Cleaning the product.
Unplug the product from its power source before cleaning. Use a damp cloth for cleaning, but NEVER use
water to clean the product. Clean and dry skin that
regularly comes in contact with the headset. If there is any itching, eczema, swelling, irritation of the skin,
or you experience any discomfort, please discontinue use
and consult your physician.
About Vive headset regulatory agency identifications
For regulatory identification purposes, your product is assigned a model number of 2Q29100.
Your product’s FCC ID is NM82Q29100. This FCC ID can also be found printed on the Vive headset.
To ensure continued reliable and safe operation of your device, use only the accessories listed below with
your 2Q29100.
NOTE: This product is intended for use with a certified Class 2 Limited Power Source, rated 12 Volts DC,
maximum 1.5 Amp power supply unit.
RF exposure:
“For body worn operation, this device has been tested and meets FCC RF exposure guidelines when used
with an accessory that contains no metal and that positions the device a minimum of 5 mm from the body.
Use of other accessories may not ensure compliance with FCC RF exposure guidelines.”
To comply with the FCC RF exposure compliance requirements, this device and its antenna must not be co‐
located or operating in conjunction with any other antenna or transmitter.
About Vive controller regulatory agency identifications
For regulatory identification purposes, your product is assigned a model number of 2PR7200.
Your product’s FCC ID is NM82PR7200. This FCC ID can also be found printed on the Vive controller.
To ensure continued reliable and safe operation of your device, use only the accessories listed below with
your 2PR7200:
The Battery Pack has been assigned a model number of B0PLH100.
THE BATTERY IS NOT FULLY CHARGED WHEN YOU TAKE THE DEVICE OUT OF THE BOX.
NOTE: This product is intended for use with a certified Class 2 Limited Power Source, rated 5 Volts DC,
maximum 1 Amp power supply unit.
RF exposure:
“For body worn operation, this device has been tested and meets FCC RF exposure guidelines when used
with an accessory that contains no metal and that positions the device a minimum of 5 mm from the body.
Use of other accessories may not ensure compliance with FCC RF exposure guidelines.”
To comply with the FCC RF exposure compliance requirements, this device and its antenna must not be co‐
located or operating in conjunction with any other antenna or transmitter.
About Link box regulatory agency identifications
For regulatory identification purposes, your product is assigned a model number of 2Q2B100.
Your product’s FCC ID is NM82Q2B100. This FCC ID can also be found printed on the Link box.
To ensure continued reliable and safe operation of your device, use only the accessories listed below with
your 2Q2B100:
NOTE: This product is intended for use with a certified Class 2 Limited Power Source, rated 12 Volts DC,
maximum 1.5 Amp power supply unit.
FCC RF Radiation Exposure Statement:
1. This Transmitter must not be co‐located or operating in conjunction with any other antenna or
transmitter.
2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a
minimum distance of 20mm between the radiator and your body.
IC RF Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20 cm between the radiator & your
body. This transmitter must not be co‐located or operating in conjunction with any other antenna or
transmitter.
Déclaration d'exposition aux radiations:
Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un
environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 5mm de
distance entre la source de rayonnement et votre corp
About Base station regulatory agency identifications
For regulatory identification purposes, your product is assigned a model number of XXXXXXX.
Your product’s FCC ID is XXXXXXXXXX. This FCC ID can also be found printed on the Base station.
To ensure continued reliable and safe operation of your device, use only the accessories listed below with
your XXXXXXX:
NOTE: This product is intended for use with a certified Class 2 Limited Power Source, rated 12 Volts DC,
maximum 2.5 Amp power supply unit.
This is a Class 1 laser device.
This product contains Class 3B laser, which can produce hazardous level of Class 3B and 4 laser radiations.
However, the design of this product incorporates optics, a
protective housing and scanning safeguard such that there is no access to level of laser radiation above
Class 1. Only trained factory service personnel should open the
protective housing.
CAUTION‐ Class 3B LASER RADIATION WHEN OPEN
AVOID EXPOSURE TO THE BEAM.
If this product is not working properly, please contact HTC customer service for instruction.
CAUTION: The product is not intended to be serviced except by HTC or our authorized service providers.
FCC RF Radiation Exposure Statement:
1. This Transmitter must not be co‐located or operating in conjunction with any other antenna or
transmitter.
2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a
minimum distance of 20cm between the radiator and your body.
IC RF Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum
distance 20cm between the radiator & your body. This transmitter must not be co‐located or operating in
conjunction with any other antenna or transmitter.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio or television technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This transmitter must not be co‐located or operating in conjunction with any other antenna or transmitter.
European Union notice
This device complies with Directive 2014/53/EU issued by the Commission of the European Community.
The radio equipment operates with the following frequency bands and maximum radio frequency power :
Product
Radio Type /
Description
Transmitter
Frequency (MHz)
Maximum Declared
Output Power
Link box
Bluetooth
2402 ~ 2480
8.09 dBm
Vive headset
2.4GHz wireless
2402 ~ 2480
1.88 dBm
Vive
controller
2.4GHz wireless
2402 ~ 2480
2.3 dBm
Industry Canada Statement
This device complies with Industry Canada license‐exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause
interference, and (2) this device must accept any interference, including interference that may cause
undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES‐003.
CEC Appliance Efficiency Compliance
The BC logo (shown at the left) indicates that this product complies with the California Energy Commission
(CEC) energy efficiency standards for
battery charger systems set forth at California Code of Regulations Title 20, Sections 1601 through 1608.
E‐Waste and RoHS Compliance
Please do not discard your device in a landfill. Electronic devices contain substances that may be hazardous
to the environment if not properly disposed
of. For more information about electronic and electrical waste equipment disposal, recovery, and collection
points, please contact your local city center,
household waste disposal service, shop from where you purchased the equipment, or manufacturer of the
equipment.
This product is in compliance with Directive 2011/65/EU of the European Parliament and of the Council of 8
June 2011, on the restriction of the use of certain hazardous
substances in electrical and electronic equipment (RoHS) and its amendments.
Through green supply chain management, we select the green materials for the product to reduce the
impact on the environment. HTC declares that this product has
been designed and manufactured in compliance with E‐Waste Management Rules, 2016 and is specifically
in compliance with Rule 16 (1) on the reduction in the use of
hazardous substances in the manufacture of electrical and electronic equipment and their maximum
allowed concentrations by weight in homogeneous materials (except
for the exemptions listed in Schedule II).
Proprietary Notice
© 2018 HTC Corporation. All rights reserved. HTC, the HTC logo, and all other HTC product and service
names are the trademarks or registered trademarks in the U.S. and/or other countries of HTC Corporation
and its affiliates.

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