HTC HC3U Pocket PC With 802.11b and Bluetooth User Manual HC03U UserMan
HTC Corporation Pocket PC With 802.11b and Bluetooth HC03U UserMan
HTC >
User Manual
Models HC03U, HC03UL, and HD04U
www.dell.com | support.dell.com
Dell™ Axim™ X50
Owner’s Manual
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you
make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to
hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property
damage, personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the
"Glossary" on page 165.
____________________
Information in this document is subject to change without notice.
© 2004 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell
Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Axim,TrueMobile,
Dimension,Inspiron,OptiPlex,Latitude,Dell Precision,PowerApp,
PowerVault,PowerEdge,PowerConnect, and DellNet are trademarks of Dell
Inc.; Intel,Pentium, and Celeron are registered trademarks and XScale and
StrataFlash are trademarks of Intel Corporation; Microsoft,Windows,Windows
Media, and ActiveSync are registered trademarks and Windows Mobile is a
trademark of Microsoft Corporation; Bluetooth is a registered trademark owned
by Bluetooth SIG, Inc. and is used by Dell Inc. under license.
Other trademarks and trade names may be used in this document to refer to either
the entities claiming the marks and names or their products. Dell Inc. disclaims
any proprietary interest in trademarks and trade names other than its own.
Models HCO3U, HC03UL, and HD04U
July 2004 P/N N6966 Rev. A00
Contents 3
Contents
CAUTION: Safety Instructions . . . . . . . . . . 11
SAFETY: General . . . . . . . . . . . . . . . 11
SAFETY: Power . . . . . . . . . . . . . . . 12
SAFETY: Battery . . . . . . . . . . . . . . . 12
SAFETY: Air Travel . . . . . . . . . . . . . . 13
SAFETY: Electromagnetic Compatibility
Instructions . . . . . . . . . . . . . . . . . . 13
When Using Your Device . . . . . . . . . . . . . 13
SAFETY: Ergonomic Computing Habits . . . . 14
SAFETY: Protecting Against Electrostatic
Discharge . . . . . . . . . . . . . . . . . . . 14
SAFETY: Battery Disposal . . . . . . . . . . 15
Finding Information . . . . . . . . . . . . . . . 15
1About Your Device
Front, Side, and Back Views . . . . . . . . . . . 17
Front and Side Views . . . . . . . . . . . . . 17
Back View . . . . . . . . . . . . . . . . . . 19
Using the Battery . . . . . . . . . . . . . . . . . 19
Installing and Removing the Battery . . . . . 20
Charging the Battery . . . . . . . . . . . . . 22
Connecting to a Computer . . . . . . . . . . . . 23
4Contents
Using the Cradle . . . . . . . . . . . . . . . . 23
USB Charging . . . . . . . . . . . . . . . . . 26
Using the Sync Cable . . . . . . . . . . . . . 27
Checking Built-In Storage . . . . . . . . . . . . 28
Using Cards . . . . . . . . . . . . . . . . . . . . 29
CompactFlash Cards . . . . . . . . . . . . . . 29
See the documentation that came with
the card for information on using the card. . . . 30
Secure Digital Memory Cards . . . . . . . . . 30
Performing a Reset . . . . . . . . . . . . . . . . 31
Soft Reset . . . . . . . . . . . . . . . . . . . 31
Hard Reset . . . . . . . . . . . . . . . . . . . 32
2Using Microsoft® Windows Mobile™ 2003
Second Edition
Device Buttons and the Stylus . . . . . . . . . . 33
Today Screen . . . . . . . . . . . . . . . . . . . 33
Status Icons . . . . . . . . . . . . . . . . . . . . 34
Programs . . . . . . . . . . . . . . . . . . . . . 36
Program Buttons . . . . . . . . . . . . . . . . 36
Switcher Bar . . . . . . . . . . . . . . . . . . 36
Navigation Bar and Command Bar . . . . . . . . 38
Pop-Up Menus . . . . . . . . . . . . . . . . . . . 39
Finding and Organizing Information . . . . . . . 39
Backing Up Data . . . . . . . . . . . . . . . . . . 40
Contents 5
3Entering Information
Entering Text Using the Input Panel . . . . . . . 41
Typing With the Soft Keyboard . . . . . . . . 42
Letter Recognizer . . . . . . . . . . . . . . . 43
Block Recognizer . . . . . . . . . . . . . . . 43
Transcriber . . . . . . . . . . . . . . . . . . 43
Editing Typed Text . . . . . . . . . . . . . . 44
Writing on the Screen . . . . . . . . . . . . . . 44
Editing Written Text . . . . . . . . . . . . . 45
Drawing on the Screen . . . . . . . . . . . . . . 48
Creating a Drawing . . . . . . . . . . . . . . 48
Editing a Drawing . . . . . . . . . . . . . . . 48
Recording a Message . . . . . . . . . . . . . . . 49
Using My Text . . . . . . . . . . . . . . . . . . . 50
4Adjusting Settings
Personal Tab . . . . . . . . . . . . . . . . . . . 51
System Tab . . . . . . . . . . . . . . . . . . . . 51
Connections Tab . . . . . . . . . . . . . . . . . 52
5Using Microsoft® ActiveSync®
About ActiveSync . . . . . . . . . . . . . . . . . 53
Installing and Using ActiveSync . . . . . . . . . 54
6Contents
6Scheduling and Communicating
About Microsoft® Pocket Outlook . . . . . . . . 55
Calendar . . . . . . . . . . . . . . . . . . . . . . 55
Using the Summary Screen . . . . . . . . . . 57
Creating Meeting Requests . . . . . . . . . . . 57
Contacts . . . . . . . . . . . . . . . . . . . . . . 58
Finding a Contact . . . . . . . . . . . . . . . 59
Using the Summary Screen . . . . . . . . . . 59
Tasks . . . . . . . . . . . . . . . . . . . . . . . . 59
Notes . . . . . . . . . . . . . . . . . . . . . . . . 61
Messaging . . . . . . . . . . . . . . . . . . . . . 62
Synchronizing E-Mail Messages . . . . . . . . 62
Connecting Directly to an E-Mail Server . . . . 63
Using the Message List . . . . . . . . . . . . 63
Composing Messages . . . . . . . . . . . . . . 65
Managing E-Mail Messages and Folders . . . . 66
Notifications . . . . . . . . . . . . . . . . . . . . 67
7Adding and Removing Programs
Adding Programs Using Microsoft® ActiveSync®69
Downloading Programs From the Internet . . . . 70
Adding a Program to the Start Menu . . . . . . . 70
Using File Explorer on the Device . . . . . . . 71
Using ActiveSync on the Computer . . . . . . . 71
Contents 7
Error when Installing Software . . . . . . . . . 71
Changing the Display Mode on Your Device . . 72
Removing Programs . . . . . . . . . . . . . . . 72
8Using Companion Programs
Microsoft® Pocket Word . . . . . . . . . . . . . 73
Pocket Excel . . . . . . . . . . . . . . . . . . . 75
Tips for Working in Pocket Excel . . . . . . . 77
MSN Messenger . . . . . . . . . . . . . . . . . 77
Setting Up . . . . . . . . . . . . . . . . . . 78
Working With Contacts . . . . . . . . . . . . 78
Chatting With Contacts . . . . . . . . . . . . 79
Microsoft Windows Media® Player for Pocket PC 79
9Using Microsoft® Pocket Internet Explorer
Mobile Favorites . . . . . . . . . . . . . . . . . 81
Conserving Memory . . . . . . . . . . . . . . 82
Mobile Favorites Folder . . . . . . . . . . . . 82
Favorite Links . . . . . . . . . . . . . . . . . 83
Using AvantGo Channels . . . . . . . . . . . . . 83
Browsing Mobile Favorites and the Web . . . . . 84
10 Getting Connected
Using Infrared . . . . . . . . . . . . . . . . . . 87
8Contents
Using Bluetooth® Wireless Technology . . . . . . 88
Using Wi-Fi (802.11b) . . . . . . . . . . . . . . . 88
Creating a Modem Connection . . . . . . . . . . 90
Creating an Ethernet Connection . . . . . . . . . 91
Creating a VPN Connection . . . . . . . . . . . . 92
Ending a Connection . . . . . . . . . . . . . . . 93
Connecting Directly to an E-Mail Server . . . . . 93
Getting Help on Connecting . . . . . . . . . . . . 93
11 Appendix
Specifications . . . . . . . . . . . . . . . . . . . 95
U.S. Terms and Conditions of Sale . . . . . . . . 99
Dell™ Software License Agreement . . . . . . . 103
Regulatory Notices . . . . . . . . . . . . . . . 105
FCC Notices (U.S. Only) . . . . . . . . . . . 106
IC Notice (Canada Only) . . . . . . . . . . . 107
CE Notice (European Union) . . . . . . . . . 108
CE Mark Notice . . . . . . . . . . . . . . . 108
Australia and New Zealand . . . . . . . . . 110
VCCI Notice (Japan Only) . . . . . . . . . . 110
MIC Notice (Republic of Korea Only) . . . . . 111
Polish Center for Testing and
Certification Notice . . . . . . . . . . . . . 112
NOM Information (Mexico Only) . . . . . . . 114
Wireless Regulatory Information . . . . . . . . 115
Contents 9
Europe—CE Declaration of Conformity . . . . 115
Japan Standard . . . . . . . . . . . . . . . . 118
Canada—Industry Canada (IC) . . . . . . . . 118
FCC Standard . . . . . . . . . . . . . . . . . 118
Mexico . . . . . . . . . . . . . . . . . . . . 119
Singapore—Approved by IDA for
Use in Singapore . . . . . . . . . . . . . . . 119
Korea . . . . . . . . . . . . . . . . . . . . . 120
Brazil . . . . . . . . . . . . . . . . . . . . . 120
Radio Approvals . . . . . . . . . . . . . . . 120
Contacting Dell . . . . . . . . . . . . . . . . . . 120
Limited Warranties . . . . . . . . . . . . . . . . 151
Limited Warranty for Dell-Branded
Hardware Products (U.S. Only) . . . . . . . . 151
Total Satisfaction Return Policy (U.S. Only) . . 155
Limited Warranty Terms for Dell-Branded
Hardware Products (Canada Only) . . . . . . 156
"Total Satisfaction" Return Policy
(Canada Only) . . . . . . . . . . . . . . . . . 160
Dell Software and Peripherals (Canada Only) . 161
1-Year End-User Manufacturer Guarantee
(Latin America and the Caribbean Only) . . . . 162
Glossary . . . . . . . . . . . . . . . . . . . . . . 165
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 169
10 Contents
CAUTION: Safety Instructions 11
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CAUTION: Safety Instructions
Use the following safety guidelines to help ensure your own personal safety and to help
protect your device and working environment from potential damage.
SAFETY: General
• Do not attempt to service the device yourself unless you are a trained service
technician. Always follow installation instructions closely.
• If you use an extension power cable with your AC adapter, ensure that the total
ampere rating of the products plugged in to the extension power cable does not exceed
the ampere rating of the extension cable.
• Do not push objects into air vents or openings of your device. Doing so can cause fire
or electric shock by shorting out interior components.
• Keep your device away from radiators and heat sources. Also, do not block cooling
vents. Avoid placing loose papers underneath your device; do not place your device in
a closed-in wall unit or on a bed, sofa, or rug.
• Place the AC adapter in a ventilated area, such as a desk top or on the floor, when you
use it to run the device or to charge the battery. Do not cover the AC adapter with
papers or other items that will reduce cooling; also, do not use the AC adapter inside a
carrying case.
• The AC adapter may become hot during normal operation of your device. Use care
when handling the adapter during or immediately after operation.
• Do not use your device in a wet environment, for example, near a bath tub, sink, or
swimming pool or in a wet basement.
• If your device includes an integrated or optional (PC Card) modem, disconnect the
modem cable if an electrical storm is approaching to avoid the remote risk of electric
shock from lightning via the telephone line.
• To help avoid the potential hazard of electric shock, do not connect or disconnect any
cables or perform maintenance or reconfiguration of this product during an electrical
storm. Do not use your device during an electrical storm unless all cables have been
disconnected and the device is operating on battery power.
• If your device includes a modem, the cable used with the modem should be
manufactured with a minimum wire size of 26 American wire gauge (AWG) and an
FCC-compliant RJ-11 modular plug.
• PC Cards may become very warm during normal operation. Use care when removing
PC Cards after their continuous operation.
• Before you clean your device, disconnect the device from the electrical outlet. Clean
your device with a soft cloth dampened with water. Do not use liquid or aerosol
cleaners, which may contain flammable substances.
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12 CAUTION: Safety Instructions
SAFETY: Power
• Use only the Dell-provided AC adapter approved for use with this device. Use of
another AC adapter may cause a fire or explosion.
• Before you connect the device to an electrical outlet, check the AC adapter voltage
rating to ensure that the required voltage and frequency match the available power
source.
• To remove the device from all power sources, turn the device off, disconnect the AC
adapter from the electrical outlet, and remove the battery installed in the battery bay.
• To help prevent electric shock, plug the AC adapter and device power cables into
properly grounded power sources. These power cables may be equipped with 3-prong
plugs to provide an earth grounding connection. Do not use adapter plugs or remove
the grounding prong from the power cable plug. If you use a power extension cable,
use the appropriate type, 2-prong or 3-prong, to mate with the AC adapter power
cable.
• Be sure that nothing rests on your AC adapter’s power cable and that the cable is not
located where it can be tripped over or stepped on.
• If you are using a multiple-outlet power strip, use caution when plugging the AC
adapter’s power cable into the power strip. Some power strips may allow you to insert
the plug incorrectly. Incorrect insertion of the power plug could result in permanent
damage to your device, as well as risk of electric shock and/or fire. Ensure that the
ground prong of the power plug is inserted into the mating ground contact of the
power strip.
SAFETY: Battery
• Use only Dell™ battery modules that are approved for use with this device. Use of
other types may increase the risk of fire or explosion.
• Do not carry a battery pack in your pocket, purse, or other container where metal
objects (such as car keys or paper clips) could short-circuit the battery terminals. The
resulting excessive current flow can cause extremely high temperatures and may result
in damage to the battery pack or cause fire or burns.
• The battery poses a burn hazard if you handle it improperly. Do not disassemble it.
Handle a damaged or leaking battery pack with extreme care. If the battery is
damaged, electrolyte may leak from the cells and may cause personal injury.
• Keep the battery away from children.
• Do not store or leave your device or battery pack near a heat source such as a radiator,
fireplace, stove, electric heater, or other heat-generating appliance or otherwise expose
it to temperatures in excess of 60ºC (140ºF). When heated to excessive temperatures,
battery cells could explode or vent, posing a risk of fire.
When Using Your Device 13
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• Do not dispose of your device’s battery in a fire or with normal household waste.
Battery cells may explode. Discard a used battery according to the manufacturer’s
instructions or contact your local waste disposal agency for disposal instructions.
Dispose of a spent or damaged battery promptly.
SAFETY: Air Travel
• Certain Federal Aviation Administration regulations and/or airline-specific restrictions
may apply to the operation of your Dell device while you are on board an aircraft. For
example, such regulations/restrictions may prohibit the use of any personal electronic
device (PED) that has the capacity for intentional transmission of radio frequency or
other electromagnetic signals while on an aircraft.
– In order to best comply with all such restrictions, if your Dell portable device is
equipped with Dell TrueMobile™ or some other wireless communication device,
please disable this device before you board the aircraft and follow all instructions
provided by airline personnel with regard to such device.
– Additionally, the use of any PED, such as a portable device, may be prohibited in
aircraft during certain critical phases of flight, for example, takeoff and landing.
Some airlines may further define the critical flight phase as any time the aircraft
is below 3050 m (10,000 ft). Please follow the airline’s specific instructions as to
when the use of a PED is allowed.
SAFETY: Electromagnetic Compatibility Instructions
Use shielded signal cables to ensure that you maintain the appropriate electromagnetic
compatibility classification for the intended environment. For parallel printers, a cable is
available from Dell. If you prefer, you can order a cable from Dell at its worldwide website at
www.dell.com.
Static electricity can harm electronic components inside your device. To prevent static
damage, discharge static electricity from your body before you touch any of your device’s
electronic components, such as a memory module. You can do so by touching an unpainted
metal surface.
WARNING:
Handling the cord on this product, or cords associated with
accessories sold with this product, will expose you to lead, a chemical known
to the State of California to cause birth defects or other reproductive harm.
Wash your hands after handling the cord
.
When Using Your Device
Observe the following safe-handling guidelines to prevent damage to your device:
• When setting up the device for work, place it on a level surface.
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14 When Using Your Device
• When traveling, do not check the device as baggage. You can put your device through
an X-ray security machine, but never put your device through a metal detector. If you
have the device checked by hand, be sure to have a charged battery available in case
you are asked to turn on the device.
• When traveling, do not place the device in overhead storage compartments where it
could slide around. Do not drop your device or subject it to other mechanical shocks.
• Protect your device and battery from environmental hazards such as dirt, dust, food,
liquids, temperature extremes, and overexposure to sunlight.
• When you move your device between environments with very different temperature
and/or humidity ranges, condensation may form on or within the device. To avoid
damaging the device, allow sufficient time for the moisture to evaporate before using
the device.
NOTICE: When taking the device from low-temperature conditions into a warmer
environment or from high-temperature conditions into a cooler environment, allow the
device to acclimate to room temperature before turning on power.
• When you disconnect a cable, pull on its connector or on its strain-relief loop, not on
the cable itself. As you pull out the connector, keep it evenly aligned to avoid bending
any connector pins. Also, before you connect a cable make sure both connectors are
correctly oriented and aligned.
• Handle components with care. Hold a component such as a memory module by its
edges, not its pins.
• Clean the display with a soft, clean cloth and water. Apply the water to the cloth; then
stroke the cloth across the display in one direction, moving from the top of the display
to the bottom. Remove moisture from the display quickly and keep the display dry.
Long-term exposure to moisture can damage the display. Do not use a commercial
window cleaner to clean your display.
SAFETY: Ergonomic Computing Habits
CAUTION: Improper or prolonged keyboard use may result in injury.
CAUTION: Viewing the display or external monitor screen for extended periods of
time may result in eye strain.
SAFETY: Protecting Against Electrostatic Discharge
Static electricity can harm electronic components inside your device. To prevent static
damage, discharge static electricity from your body before you touch any of your device’s
electronic components, such as a memory module. You can do so by touching an unpainted
metal surface.
Finding Information 15
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You can also take the following steps to prevent damage from electrostatic discharge (ESD):
• When unpacking a static-sensitive component from its shipping carton, do not
remove the component from the antistatic packing material until you are ready to
install the component. Just before unwrapping the antistatic packaging, be sure to
discharge static electricity from your body.
• When transporting a sensitive component, first place it in an antistatic container or
packaging.
• Handle all sensitive components in a static-safe area. If possible, use antistatic floor
pads and workbench pads.
SAFETY: Battery Disposal
Your device uses a lithium-ion battery and a rechargeable NiMH battery. For
instructions about replacing the batteries in your device, see "Using the Battery"
on page 19.
Do not dispose of the battery along with household waste. Contact your local
waste disposal agency for the address of the nearest battery deposit site.
Finding Information
What Are You Looking For? Find It Here:
How to set up my device and
information on the connectors and
buttons on my device
The setup diagram and the Dell™
Owner’s Manual
Information on using my device Dell Owner’s Manual and Pocket PC
Help.
To view Help, tap the Start button and
tap Help.
Additional programs that can be
installed on my device
Dell Companion CD
Information on using programs on my
device
Pocket PC Help and, if available, tap
Help within a specific program
Connecting to and synchronizing with
a computer
Dell Owner’s Manual and Microsoft®
ActiveSync® Help on your computer.
To view Help, click Help and click
Microsoft ActiveSync Help.
www.dell.com | support.dell.com
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16 Finding Information
Last-minute updates and detailed
technical information
The readme files, located in the
ActiveSync folder on the computer and
on the Dell Companion CD.
Up-to-date information on your
Pocket PC
www.microsoft.com/windowsmobile
My Service Tag Label located in the battery slot
(remove the battery)
What Are You Looking For? Find It Here:
About Your Device 17
About Your Device
Front, Side, and Back Views
CAUTION: Before performing any of the procedures in this section, read and
follow the safety instructions on page 11.
Front and Side Views
INFRARED SENSOR—The infrared sensor lets you transfer files from your device to
CompactFlash card and
Secure Digital memory
power button
touch screen
navigator button
Home button
Contacts button
Calendar button
lanyard hook
microphone
Inbox button
audio jack (top)
wireless LED
infrared sensor (top)
lock button
on/off button for
WLAN/Bluetooth
record button
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18 About Your Device
another infrared-compatible device without using cable connections.
MICROPHONE—Allows you to record audio.
COMPACTFLASH CARD AND SECURE DIGITAL MEMORY CARD SLOTS—See "Using Cards" on
page 29 for information on using CompactFlash cards and Secure Digital memory
cards.
POWER BUTTON—Press the power button to turn the device on or off. Press and hold
the power button to dim the display. Repeat to light the display.
• When the device is connected to external power and the main battery is fully
charged, the power button light is solid green.
• When the main battery charge is low, the power button light flashes amber.
• When the battery is being charged, the power button light is solid amber.
• When the device relays a notification, the power button light rapidly flashes
green.
TOUCH SCREEN—Use the touch screen and the stylus to enter information into your
device. See "Entering Information" on page 41.
ON/OFF BUTTON FOR WLAN/BLUETOOTH®WIRELESS TECHNOLOGY—On wireless devices, the
button turns both WLAN and Bluetooth wireless technology on and off. Turn off
the wireless devices to conserve power. On non-WLAN devices, the button turns
Bluetooth wireless technology on and off.
HOME BUTTON—Press this button to launch Home or to turn on the device.
NAVIGATOR BUTTON—Press the right, left, top, or bottom of the navigator button to
move the cursor on the screen. Press the center to enter a selection.
CONTACTS BUTTON—Press this button to launch Contacts or to turn on the device.
CALENDAR BUTTON—Press this button to launch Calendar or to turn on the device.
RECORD BUTTON—See "Recording a Message" on page 49 for information on using
the record button.
LOCK BUTTON—Allows you to lock the device so that the device do not respond to
inadvertent pressing of keys.
About Your Device 19
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Back View
BATTERY LOCK—
Use this switch to release and remove the main battery. See
"Installing and Removing the Battery" on page 20.
BATTERY—See "Using the Battery" on page 19 for information on the main battery.
CRADLE/SYNC CABLE CONNECTOR—Connect a cradle or sync cable. See "Connecting to
a Computer" on page 23.
RESET BUTTON—See "Performing a Reset" on page 31 for information on using the
reset button.
STYLUS—Use the stylus to write or draw on the screen. To remove the stylus, pull it
straight up and out of the holder. To avoid losing the stylus, store the stylus in the
holder when you are not using it. Ensure that the stylus is oriented correctly when
you replace it in the slot.
Using the Battery
NOTICE: Do not use your device until you have charged the main battery for at
least 8 hours for the first charge.
battery
stylus (extended)
battery lock
cradle/sync cable
connector (bottom)
reset butto
n
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20 About Your Device
Before you use your device for the first time, you must install and charge the
battery. Once the battery is charged, use the power properties to monitor the
battery charge. See Pocket PC Help on the device for more information.
Installing and Removing the Battery
To install the battery:
1
Ensure that the device is turned off.
2
Insert the right side of the battery into the battery slot at an angle, and
lower the left side into the slot until it fits into the slot.
3
Close the battery cover.
4
Lock the battery cover by sliding the battery latch to the right.
NOTE: The device will turn on immediately once the battery is inserted and
battery cover latch is locked.
battery
About Your Device 21
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To remove the battery:
1
Slide the battery latch to the left to unlock the battery cover.
2
Lift the battery cover.
3
Pull the tab to lift the battery out of the slot.
battery cover
battery latch
battery cover
battery latch
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22 About Your Device
NOTE: Your Service Tag is located underneath the battery. You need your
Service Tag if you access Dell Support at support.dell.com or if you call Dell for
customer service or technical support.
Charging the Battery
Use one of the following options to charge the main battery:
• Connect the AC adapter directly to the charger adapter and then to the
device and to an electrical outlet.
• Connect the AC adapter directly to the sync cable and then to the
device and to an electrical outlet.
• Connect the AC adapter to the cradle, and insert the device into the
cradle. See "Using the Cradle" on page 23 for more information.
• Connect the cradle with the device to a computer, which is connected
to an electrical outlet. See "USB Charging"
The Standard battery pack (1100mAh) gets completely charged in five hours
and the Option battery pack (2200mAh) gets charged completely in 10
hours.
If the main battery is critically low, the device enters "deep sleep" mode and
the device is powered off.
To recover from a critically low battery:
battery
pull tab
About Your Device 23
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1
Plug in the AC adapter or replace the main battery with a non-empty
battery.
2
Press the power button to power on.
If you remove the main battery, the internal backup battery can last for up to
30 minutes in "deep sleep" mode. Do not remove the main battery if the
backup battery power is low.
By default, the device will power off if the device is left unused for a period
of time. See "System Tab" on page 51 for information about
Power
to set the
amount of time that the device can remain idle before it turns off.
Connecting to a Computer
You either connect your device to a computer using a cradle or directly to a
computer using a sync cable. Connect your device to a computer to:
• Add programs to your device. See "Adding Programs Using Microsoft
®
ActiveSync
®
" on page 69 for more information.
• Synchronize data on your device with data on your computer.
For information on synchronizing your data, see the following resources:
• "Using Microsoft
®
ActiveSync
®
" on page 53
• ActiveSync Help on your computer
• ActiveSync Help on your device
Using the Cradle
NOTE: Depending on the configuration of your device, the cradle is optional.
You can use the cradle to:
• Synchronize the data on your device with the data on your computer.
• Power the device with AC power to conserve battery power.
• Charge the main battery. See "Using the Battery" on page 19 for more
information.
• Charge a spare battery.
NOTE: Before connecting your device to a computer for the first time, ensure
that you install ActiveSync on the computer from the Dell™ Companion CD.
To connect your device to the cradle:
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24 About Your Device
1
Place the cradle on a flat, level surface near your computer.
2
Connect the cradle cable to the USB connector on your computer.
3
Connect the AC adapter to the cradle and to an electrical outlet.
power
cord
AC adapter
cradle cable
USB connection
to the computer
cradle
About Your Device 25
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4
Align the connector on the bottom of the device with the connector on
the cradle, and, keeping the front of the device flush with the front of
the cradle, lower the device onto the cradle.
When the device is docked in the cradle, the connection status icon appears
on the command bar (see page 34).
The spare battery status light on the cradle operates as follows:
• Green — The spare battery is fully charged.
• Amber — The spare battery is charging.
NOTE: The power button on the device indicates the charge status of the main
battery. See the description of the power button lights on page 18 for more
information.
To remove the device from the cradle, pull the device straight up and out of
the cradle.
cradle
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26 About Your Device
USB Charging
You can charge your device battery when the cradle with the device is
connected to a computer by a USB cable, and the computer is plugged into
an electrical outlet and turned on.
NOTE: USB charging will not take place if the device is turned on.
You can charge the battery using a 5V/500mA USB port when the device is
turned off.
NOTE: If you are using an external USB hub with 5V/100mA ports to charge the
device battery, this may cause a temporary voltage drop in the hub, and other
USB devices connected to the ports on the hub may not work normally till the
device is removed.
NOTE: Charging the battery through a USB port takes more time than direct AC
adapter charging.
NOTE:
The device charger stops the charging process after 7 hours. If you
need more than 7 hours to charge the device battery, disconnect and
reconnect the USB cable to restart the charging process.
About Your Device 27
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Using the Sync Cable
Use the sync cable to connect your device directly to the computer without
using the cradle.
NOTE: Depending on the configuration of your device, the sync cable is
optional.
To connect the sync cable:
1
Connect one end of the cable to the USB connector on your computer.
2
Connect the other end of the cable to your device.
USB connection to the
computer
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28 About Your Device
NOTICE: To avoid damaging the connector, press the two buttons on the sides
of the connector to release the self-lock structure before pulling the connector
out of the device.
Checking Built-In Storage
The amount of on-board flash memory in your device is dependent on the
device configuration and the operating-system image size. The memory is
non-volatile, so the data saved here is not lost even if the device is totally out
of power.
To check the available non-volatile memory space on your device:
1
Tap t h e
Start
button and tap
Settings
.
2
Tap t h e
System
tab and tap
Memory
.
power
cord
AC adapter
sync cable
USB connection
to the computer
device connector
sync cable connector
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3
Tap the
Storage Card
tab, and then select
Built-in Storage
from the
drop-down menu to display the available space.
Using Cards
CompactFlash Cards
Your device supports CompactFlash Type II cards. Some common types of
cards include:
• Modem — Connect a telephone line for modem data
communications.
• Wireless communication — Perform data communications without
the use of cable connections. You can use cards, such as internal
cards with Bluetooth wireless technology and 802.11b wireless LAN.
• Storage — Save data or install programs on a storage card.
When you do not have a CompactFlash card installed, insert the plastic
blank to protect the CompactFlash card slot.
To install a CompactFlash card:
1If a blank is installed, remove it.
2Align the tab on the back of the CompactFlash card with the notch
in the CompactFlash card slot, and slide the card into the slot.
tab
blank
notch in
CompactFlas
h
card slot
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30 About Your Device
NOTICE: Do not force the card. If you feel resistance, remove the card, check
the orientation, and reinsert it.
See the documentation that came with the card for information on using
the card.
Secure Digital Memory Cards
Use Secure Digital memory cards to save or back up data.
To install a Secure Digital memory card:
1
If a card is already installed, press in the card to release it, and then
remove it.
2
Ensure that the card is oriented correctly, and slide it into the slot until
you feel a click.
NOTICE: Do not force the card. If you feel resistance, remove the card, check
the orientation, and reinsert it.
See the documentation that came with the card for information on using the
card.
blank
About Your Device 31
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Performing a Reset
Soft Reset
When you perform a soft reset, the device deletes any data that has not been
saved but saves any data that has been stored in memory. Try performing a
soft reset if the device does not respond when you tap the display or press a
button.
To perform a soft reset, use the stylus reset tool to press the reset button.
reset tool
stylus
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32 About Your Device
Hard Reset
NOTICE: When you perform a hard reset, you lose all the data stored in your
device memory, and any programs that you installed on your device.
Perform a hard reset if:
• You want to delete all the data stored in your device memory.
• You forget your password and need to clear it.
• Your device is experiencing severe operational problems and you have
already attempted a soft reset.
NOTICE: It is strongly recommended that you back up your data before you
perform a hard reset. See ActiveSync Help on your computer for more
information.
To perform a hard reset:
1
Press and hold the power button.
2
Using the stylus reset tool, hold the reset button for about 2 seconds.
3
Follow the instructions on the screen.
reset toolreset button
Using Microsoft® Windows Mobile™ 2003 Second Edition 33
Using Microsoft® Windows
Mobile™ 2003 Second Edition
Device Buttons and the Stylus
Your device has hardware buttons that control actions and scroll functions, and
a stylus for selecting items and entering information.
On the device, the stylus replaces the mouse:
• Tap — Touch the screen once with the stylus to open items and select
options.
• Drag — Hold the stylus and drag across the screen to select text and
images. Drag in a list to select multiple items.
• Tap and hold — Tap and hold the stylus on an item to see a list of actions
available for that item. On the pop-up menu that appears, tap the action
you want to perform.
See "Entering Information" on page 41 for more information.
Today Screen
When you turn on your device for the first time each day (or after 4 hours of
inactivity), the
Today
screen appears. You can also view the
Today
screen by
tapping the
Start
button and then tapping
Today
. The
Today
screen displays
the date and information about the device owner, today’s calendar, and
important tasks. To customize the
Today
screen:
1
Tap the
Start
button and tap
Settings
.
2
Tap the
Personal
tab and tap
Today
.
Use the
Appearance
tab to change the background that displays on the
Today
screen.
Use the
Items
tab to change the items that appear on the
Today
screen.
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34 Using Microsoft® Windows Mobile™ 2003 Second Edition
Status Icons
NOTE: If there is not enough room to display all notification icons, the
notification icon, , displays. Tap the notification icon to view all
notifications.
Icon Description
Turns sound on and off.
Start
button
status icon for
Bluetooth®
wireless
technology
New items menu
volume control icon
connect
i
on
configuration icon
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Backup battery is low.
Main battery is charging.
Main battery is low.
Main battery is very low.
Main battery is full.
Connection is active. Tap the icon to configure
connections.
Connection is not detected.
Wireless network is detected.
Synchronization is beginning or ending.
Synchronization is occurring.
New instant message(s).
New e-mail message(s).
Icon Description
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36 Using Microsoft® Windows Mobile™ 2003 Second Edition
Programs
You can switch from one program to another by selecting a program from the
Start
menu. To access programs that are not listed in the
Start
menu, tap the
Start
button, tap
Programs
, and then tap the program name.
NOTE: Some programs have abbreviated labels for check boxes and drop-
down menus. To see the full spelling of an abbreviated label, tap and hold the
stylus on the label. Drag the stylus off the label so that the command is not
carried out.
Program Buttons
You can also switch to some programs by pressing a program button. Your
device has four program buttons located on the front of the device. The
icons on the buttons identify the programs to which they switch. By default,
the buttons launch Home, Messaging, Contacts, and Calendar.
Switcher Bar
You can also use Switcher Bar to switch to or close open programs. To launch
Switcher Bar:
1
Tap t h e
Start
button and tap
Settings
.
2
Tap t h e
System
tab and tap
Switcher Bar
.
The Switcher Bar icon, , appears in the navigation bar.
Tap to view a list of all open programs. In the
Switcher Bar
menu:
•Tap
Brightness settings
or
Power settings
to configure those settings.
• Tap a program name to switch to that program.
•Tap
Exit current program
to close the current program.
•Tap
Exit all programs
to close all open programs.
•Tap
Exit Switcher Bar
to close the menu.
The following table contains a partial list of programs that are on your
device. See the
Dell™ Companion
CD for additional programs that you can
install on your device.
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Icon Program Description
ActiveSync Synchronize information
between your device and
your computer.
Calendar Keep track of your
appointments and create
meeting requests.
Contacts Keep track of your friends
and colleagues.
Messaging Send and receive e-mail
messages.
Pocket Internet Explorer Browse websites and WAP
sites, and download new
programs and files from the
Internet.
Notes Create handwritten or
typed notes, drawings, or
recordings.
Tasks Keep track of your tasks.
Pocket Excel Create new workbooks or
view and edit Excel
workbooks that you created
on your computer.
MSN Messenger Send and receive instant
messages with your MSN
Messenger contacts.
Pocket Word Create new documents or
view and edit Word
documents that you created
on your computer.
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38 Using Microsoft® Windows Mobile™ 2003 Second Edition
Navigation Bar and Command Bar
The navigation bar is located at the top of the screen. It displays the active
program and current time and allows you to switch to other programs and
close screens.
Use the command bar at the bottom of the screen to perform tasks in
programs. The command bar includes menu names, icons, and the input
panel icon. To create a new item in the current program, tap
New
. To see the
name of an icon, tap and hold the stylus on the icon. Drag the stylus off the
icon so that the command is not carried out.
navigation bar
Start menu
command bar
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Pop-Up Menus
With pop-up menus, you can quickly select an action for an item. For
example, you can use the pop-up menu in the contact list to delete a
contact, make a copy of a contact, or send an e-mail message to a contact.
The actions in the pop-up menus vary from program to program. To access a
pop-up menu, tap and hold the stylus on an item name. When the menu
appears, lift the stylus and tap the action you want to perform. To close the
menu without performing an action, tap anywhere outside the menu.
Finding and Organizing Information
The Find feature on your device helps you to quickly locate information.
On the
Start
menu, tap
Find
. Enter the item that you want to find, select a
data type from the drop-down menu, and then tap
Go
to start the search.
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40 Using Microsoft® Windows Mobile™ 2003 Second Edition
You can also use the File Explorer to find files on your device and to organize
your files into folders. On the
Start
menu, tap
Programs
and tap
File
Explorer
.
Backing Up Data
To prevent or minimize data loss, you should periodically back up the data
stored on your device. Use ActiveSync to synchronize the files on your device
with the files on your computer. You can also drag and drop files from your
device to your computer using Windows Explorer. See the ActiveSync Help
on your computer for additional information.
sort menu
folder location
Entering Information 41
Entering Information
You have several options for entering information:
• Use the input panel to enter typed text using the soft keyboard or another
input method.
• Write directly on the screen with the stylus.
• Draw pictures on the screen with the stylus.
• Speak into your device microphone to record a message.
Use Microsoft
®
ActiveSync
®
to synchronize or copy information from your
computer to your device. For more information on ActiveSync, see ActiveSync
Help on your computer.
Entering Text Using the Input Panel
Use the input panel to enter information in any program on your device. You
can type using the soft keyboard or write using Letter Recognizer, Block
Recognizer, or Transcriber. The characters appear as typed text on the screen.
To show or hide the input panel, tap the input panel icon. Tap the arrow next
to the input panel icon to change input methods.
input panel icon
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42 Entering Information
When you use the input panel, your device anticipates the word you are
typing or writing and displays it above the input panel. When you tap the
displayed word, the word is inserted at the insertion point. The more you use
your device, the more words it learns to anticipate.
To change word suggestion options, such as the number of words suggested:
1
Tap t h e
Start
button and tap
Settings
.
2
Tap t h e
Personal
tab, tap
Input
, and then tap the
Word Completion
tab.
3
Select the desired settings and tap
OK
.
Typing With the Soft Keyboard
1
Tap the arrow next to the input panel icon and tap
Keyboard
.
2
Tap the keys on the soft keyboard with your stylus.
suggested words
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Letter Recognizer
Letter Recognizer allows you to use your stylus to write letters on the screen
as you would write them on paper.
NOTE: Letter Recognizer is included with the English, French, German, Italian,
and Spanish operating systems. Other versions do not support Letter
Recognizer.
1
Tap the arrow next to the input panel icon and tap
Letter Recognizer
.
2
With your stylus, write a letter between the lines that appear on the
bottom of the screen.
The letters are converted to typed text on the screen. For specific
instructions on using Letter Recognizer, tap the question mark next to
the writing area.
NOTE: Tap Demo to learn the character strokes that the device can recognize.
Block Recognizer
Block Recognizer allows you to use character strokes that are similar to those
used on other handheld devices.
NOTE: Block Recognizer is included with the English, French, German, Italian,
and Spanish operating systems. Other versions do not support Block
Recognizer.
1
Tap the arrow next to the input panel icon and tap
Block Recognizer
.
2
Using your stylus, write the appropriate character stroke in the box that
appears at the bottom of the screen.
The character strokes are converted to typed text on the screen. For
specific instructions on using Block Recognizer, tap the question mark
next to the writing area.
NOTE: Tap Demo to learn the character strokes that the device can recognize.
Transcriber
Transcriber allows you to write anywhere on the screen using the stylus
similar to the way that you would write on paper. Unlike Letter Recognizer
and Block Recognizer, you can write a sentence or more, and then pause to
let Transcriber change the written characters to typed characters.
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44 Entering Information
NOTE: Transcriber is included with the English, French, and German operating
systems. Other versions do not support Transcriber.
1
Tap the arrow next to the input panel icon and tap
Transcriber
.
2
With your stylus, write anywhere on the screen.
When you pause, Transcriber converts your written characters to typed
characters. For specific instructions on using Transcriber, tap the
question mark in the lower right hand corner of the screen.
Editing Typed Text
To edit or format typed text, you must select it first:
1
Drag the stylus across the text that you want to select.
2
Tap and hold the selected text.
3
Tap the appropriate editing command in the pop-up menu.
You can also tap
Edit
at the bottom of the screen to select editing
commands.
Writing on the Screen
In any program that accepts written text, such as the Notes program and the
Notes
tab in some programs, you can use your stylus to write directly on the
screen. You can edit and format what you have written and convert the
information to text at a later time.
NOTE: Some programs that accept written text may not have the pen icon. See
the documentation for that program to find out how to switch to writing mode.
To write on the screen, tap the pen icon to switch to writing mode. This
action displays lines on the screen to help you write.
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Editing Written Text
To edit or format written text, you must select it first:
1
Tap the pen icon to deselect it.
2
Drag the stylus across the text that you want to select.
3
Tap and hold the selected text.
4
Tap the appropriate editing command in the pop-up menu.
You can also tap
Edit
at the bottom of the screen to select editing
commands.
5
Tap the pen icon to switch back to writing mode.
To convert written text to print-style text, tap
Tools
and tap
Recognize
.
pen icon
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46 Entering Information
If you want to convert only certain words, select them before tapping
Recognize
(or tap and hold the selected words and then tap
Recognize
on
the pop-up menu). If a word is not recognized, it is not converted to print-
style text.
If the conversion is incorrect, you can select different words from a list of
alternatives or return to the original written text:
1
Tap and hold the incorrect word.
2
On the pop-up menu, tap
Alternates
.
A menu with a list of alternative words appears.
3
Tap the correct word, or tap the written text at the top of the menu to
return to the original written text.
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Tips for getting good recognition:
• Write neatly.
• Write on the lines and draw descenders below the line. Write the cross
of the "t" and apostrophes below the top line so that they are not
confused with the word above. Write periods and commas above the
line.
• For better recognition, try changing the zoom level to 300 percent
using the
Tools
menu.
• Write the letters of a word closely and leave big gaps between words so
that the device can easily determine where words begin and end.
• Hyphenated words, foreign words that use special characters such as
accents, and some punctuation cannot be converted.
• You cannot add written text to a word to change it after the word has
been recognized. You must delete the written word and write the new
word.
alternate
words
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48 Entering Information
Drawing on the Screen
You can draw on the screen the same way that you write on the screen;
however, selecting and editing drawings is different than selecting and
editing written text. For example, selected drawings can be resized, while
written text cannot.
Creating a Drawing
NOTE: To zoom in or out on your drawing, tap Tools and tap a zoom level.
Cross three ruled lines on your first stroke. A drawing box appears.
Subsequent strokes that touch or are inside of the drawing box become part
of the drawing. Drawings that do not cross three ruled lines are treated as
written text.
Editing a Drawing
To edit or format a drawing, you must select it first:
drawing box
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1
Tap and hold the stylus on the drawing until the selection handle
appears.
To select multiple drawings, deselect the pen icon and drag to select
the drawings.
2
Tap and hold the selected drawing and tap an editing command on the
pop-up menu.
3
You can cut, copy, and paste selected drawings by tapping and holding
the selected drawing and then tapping an editing command on the
pop-up menu.
You can also tap
Edit
at the bottom of the screen to select editing
commands.
To resize a drawing, ensure that the Pen icon is not selected, and drag a
selection handle.
Recording a Message
In any program where you can write or draw on the screen, you can also
quickly capture thoughts, reminders, and phone numbers by recording a
message. In Calendar, Tasks, and Contacts, you can include a recording in
the
Notes
tab. In the Notes program, you can either create a stand-alone
recording or include a recording in a written note. If you want to include the
recording in a note, open the note first. In the Messaging program, you can
add a recording to an e-mail message.
To record a message:
1
Hold the microphone near your mouth or other source of sound.
2
Press and hold the Record button on the side of your device until it
beeps.
3
While holding down the Record button, make your recording.
4
To stop recording, release the Record button.
The device beeps twice. The new recording appears in the note list or
as an embedded icon.
NOTE: You can also make a recording by tapping the Record icon on the
Recording toolbar.
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50 Entering Information
To play a recording, tap the name of the recording in the list or tap the
speaker icon in the note.
Using My Text
When using Messaging or MSN Messenger, use My Text to quickly insert
preset or frequently used messages. To insert a message, tap
My Text
and tap
a message.
NOTE: You can add text to a My Text message after you insert the message.
To edit a My Text message:
1
In Messaging or MSN Messenger, tap
Tools
.
2
Ta p
Edit My Text Messages
.
3
Make the changes and tap
OK
.
Adjusting Settings 51
Adjusting Settings
You can adjust the device settings to suit the way you work. To see available
options, tap the
Start
button and tap
Settings
.
NOTE: Depending on the features of your device, you might have additional tabs
and additional items on the tabs.
See Pocket PC Help on your device for additional information on adjusting
settings (tap the
Start
button and tap
Help
).
Personal Tab
•
Buttons
— Assign the programs that launch when you press the hardware
buttons.
•
Input
— Adjust the settings for input method, word completion, and
other options.
•
Menus
— Add or remove items from the
Start
menu.
•
Owner Information
— Enter your contact information.
•
Password
— Set a password to protect the data stored on your device.
•
Sounds & Notification
— Adjust the volume and set notifications. See
"Notifications" on page 67 for more information.
•
Today
— Customize the look and the information that is displayed on
the Today screen.
System Tab
•
About
— Find information about Microsoft
®
Windows Mobile™ 2003
Second Edition and your device.
•
Brightness
— Adjust the brightness settings to conserve power.
•
Certificates
— View or delete certificates stored on your device.
Certificates help establish your identity and the identity of other
computers to prevent unauthorized users from accessing your data.
•
Clock & Alarms
— Change the time or set the alarm.
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52 Adjusting Settings
•
Memory
— Allocate memory for data and program storage. View free
and used memory, storage card memory, and running programs.
•
Microphone
— Adjust the microphone gain.
•
Power
— Check the battery or charge status. Set the amount of time
that the device can remain idle before it turns off on the
Advanced
tab.
•
Regional Settings
— View and change the formatting for regional
settings, such as currency, time, and date.
•
Remove Programs
— Remove programs from your device. For more
information, see "Adding and Removing Programs" on page 69.
•
Screen
— Adjust the screen if your device is not responding accurately
to taps, and select the screen orientation that you want to use. It can be
hot launched by pressing the
Power
button followed by the
Action
button immediately.
•
Switcher Bar
— Adjust the settings of the Switcher Bar program
launcher utility.
•
System Information
— View technical information about your device.
Connections Tab
•
Beam
— Receive infrared beams from other devices.
•
Bluetooth
— Turn on the radio with Bluetooth
®
wireless technology
and off, and create and edit bonded devices. By default, the radio is off.
•
Connections
— Add and configure modem or server connections.
•
Dell WLAN Utility
— Available only on devices with Wi-Fi.
•
Network Cards
— Configure your network adapter settings.
Using Microsoft ActiveSync 53
Using Microsoft® ActiveSync®
About ActiveSync
You can synchronize the information on your computer with the information
on your device with ActiveSync. Synchronization compares the data on your
device with the data on your computer and updates both with the most recent
information. For example:
• Keep Microsoft Pocket Outlook data up-to-date by synchronizing your
device with Microsoft Outlook data on your computer.
• Synchronize Microsoft Word and Microsoft Excel files between your
device and your computer. Your files are automatically converted to the
correct format.
NOTE: By default, ActiveSync does not automatically synchronize all types of
information. You can change ActiveSync options to synchronize specific types of
information.
With ActiveSync, you can also:
• Back up and restore your device data.
• Copy (rather than synchronize) files between your device and your
computer.
• Select a synchronization mode to control when synchronization occurs.
For example, you can synchronize continuously or only when you select
the synchronize command.
• Select which information types are synchronized and control how much
data is synchronized. For example, you can choose how many weeks of
past appointments you want synchronized.
To synchronize your data, you need both the Microsoft Windows
®
and Pocket
PC versions of ActiveSync. You must install the Windows version of
ActiveSync on your computer using the
Dell™ Companion
CD. The Pocket PC
version is already installed on your device.
NOTE: Before connecting your device to a computer for the first time, ensure that
you install ActiveSync on the computer from the Dell™ Companion CD.
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54 Using Microsoft ActiveSync
Installing and Using ActiveSync
To install ActiveSync:
1
Insert the
Dell Companion
CD.
2
Click
Getting Started
to access the main menu.
3
Click
Start Here
.
4
Click
Install ActiveSync
and follow the instructions on the screen.
After the installation is complete, the ActiveSync Setup Wizard helps you to
connect your device to your computer, set up a partnership so that you can
synchronize information between your device and your computer, and
customize your synchronization settings. Your first synchronization process
automatically begins when you complete the wizard.
NOTE: The device must be powered on for the synchronization process to
occur.
During your first synchronization, information that was stored in Outlook
on your computer is copied to Calendar, Contacts, and Tasks on your device.
After you set up ActiveSync and complete the first synchronization process,
you can initiate synchronization from your device. To switch to ActiveSync
on your device, tap the
Start
button and tap
ActiveSync
. If you have a
wireless LAN card, you can synchronize remotely from your device.
To find information on using ActiveSync on your device, open ActiveSync
on your device, tap the
Start
button, and then tap
Help
.
To find information on using ActiveSync on your computer, open
ActiveSync on your computer, and click
Help
→
Microsoft ActiveSync Help
.
Scheduling and Communicating 55
Scheduling and Communicating
About Microsoft® Pocket Outlook
Pocket Outlook includes Calendar, Contacts, Tasks, Messaging, and Notes. You
can use these programs individually or together. For example, e-mail addresses
stored in Contacts can be used to address e-mail messages in Messaging.
Using Microsoft ActiveSync
®
, you can synchronize information in Microsoft
Outlook or Microsoft Exchange on your computer with your device. You can
also synchronize this information directly with an Exchange server. Each time
you synchronize, ActiveSync compares the changes you made on your device
and computer or server and updates both computers with the latest
information. For information on using ActiveSync, see ActiveSync Help on
your computer.
You can switch to any of the following programs through the
Start
menu.
Calendar
Use Calendar to schedule appointments, including meetings and other events.
You can check your appointments in one of several views (Agenda, Day, Week,
Month, and Year) and easily switch views by using the view menu. Tap the
today icon to view the current date.
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56 Scheduling and Communicating
NOTE: To customize Calendar, such as changing the first day of the week, tap
Tools and tap Options.
To create an appointment:
1
In the Day or Week view, tap the desired date and time for the
appointment.
2
Ta p
New
.
3
Tap a field to select it, and enter a description and a location using the
input panel.
4
If necessary, tap the date and time to change them.
5
To see all available fields, tap the input panel icon to hide it. Enter the
remaining information, if necessary.
6
To add notes, tap the
Notes
tab.
today icon
view menu input panel icon
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You can enter text, draw, or create a recording. For more information on
creating notes, see "Notes" on page 61.
7
When you have finished entering information, tap
OK
to return to the
calendar.
To receive a notification for an appointment, select
Remind me
in the
appointment settings. You can configure notifications through the Sounds &
Notifications icon. For more information, see "Notifications" on page 67.
Using the Summary Screen
When you tap an appointment in Calendar, a summary screen displays. To
change the appointment, tap
Edit
.
Creating Meeting Requests
You can use Calendar to set up meetings with users of Outlook or Pocket
Outlook. The meeting request is automatically created when you
synchronize Messaging or when you connect to your e-mail server. To set
how you want meeting requests sent, tap
Tools
and tap
Options
. If you send
and receive e-mail messages through ActiveSync, select
ActiveSync
.
To schedule a meeting:
1
Create an appointment.
2
On the
Appointment
tab, tap the input panel to hide it, and then tap
Attendees
.
The
Attendees
field lists the e-mail addresses that you have entered in
Contacts.
3
Select the meeting attendees.
The meeting notice is created automatically and placed in the
Outbox
folder.
For more information on sending and receiving meeting requests, tap the
Start
button, tap
Help
, and then tap
Calendar
or
Messaging
.
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58 Scheduling and Communicating
Contacts
Use Contacts to maintain a list of your friends and colleagues. You can
quickly share Contacts information with other device users using the
infrared port.
NOTE: To change the way information is displayed in the list, tap Tools and tap
Options.
To create a contact:
1
Tap t h e
Start
button and tap
Contacts
.
2
Ta p
New
.
3
Using the input panel, enter a name and other contact information.
Scroll down to see all available fields.
search field
category
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4
To assign the contact to a category, tap
Categories
and select a category
from the list.
In the contact list, you can display contacts by category.
5
To add notes, tap the
Notes
tab. You can enter text, draw, or create a
recording. For more information on creating notes, see "Notes" on
page 61.
6
When you have finished entering information, tap
OK
to return to the
calendar.
Finding a Contact
You can find a contact using one of the following methods:
• In Contacts, enter a contact name in the field under the navigation bar.
To show all contacts, clear text from the box or tap the arrow to the
right of the box.
• In Contacts, tap the category list (labeled
All Contacts
by default) and
select a category. To show all contacts again, tap
All Contacts
. To view
a contact not assigned to a category, select
None
.
• To view the names of companies your contacts work for, tap
View
in
the contact list and tap
By Company
. The number of contacts that
work for that company is displayed to the right of the company name.
•Tap the
Start
button, tap
Find
, and then enter the contact name. In
the
Ty p e
drop-down menu, tap
Contacts
, and then tap
Go
.
Using the Summary Screen
When you tap a contact in the contact list, a summary screen is displayed.
To change the contact information, tap
Edit
.
Tasks
NOTE: To change the way information is displayed in the list, tap Tools and tap
Options.
Use Tasks to keep a list of things that you need to do.
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To create a task:
1
Tap t h e
Start
button and tap
Tas k s
.
2
Ta p
New
.
3
Enter a description using the input panel.
4
If necessary, enter a start date and due date or other information by
first tapping the field. Tap the input panel icon to hide it to see all
available fields.
5
To assign the task to a category, tap
Categories
and select a category
from the list. In the task list, you can display tasks by category.
6
To add notes, tap the
Notes
tab. You can enter text, draw, or create a
recording. For more information on creating notes, see "Notes" on
page 61.
7
When you have finished entering information, tap
OK
to return to the
calendar.
sort menu
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NOTE: To quickly create a task with only a subject, tap Tools and tap Entry Bar.
Tap Tap here to add a new task, and enter your task information.
Notes
Quickly capture thoughts, reminders, ideas, drawings, and phone numbers
with Notes. You can create a written note or a recording. You can also include
a recording in a note. If a note is open when you create the recording, it is
included in the note as an icon. If a note is not open, the recording is saved
as a stand-alone recording.
To create a note:
1
Tap the
Start
menu, tap
Programs
, and then tap
Notes
.
record icon
pen icon
input panel icon
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62 Scheduling and Communicating
2
Ta p
New
.
3
Create your note by writing, drawing, typing, or recording. For more
information on using the input panel, writing and drawing on the
screen, and creating recordings, see "Entering Information" on page 41.
Messaging
Use Messaging to send and receive e-mail messages:
• Synchronize e-mail messages using Exchange or Outlook on your
computer.
• Send and receive e-mail messages by connecting directly to an e-mail
server through an ISP or a network.
Synchronizing E-Mail Messages
You can synchronize e-mail messages along with the rest of your data if you
enable Messaging synchronization in ActiveSync. For information on
enabling Messaging synchronization, see ActiveSync Help on your computer.
NOTE: You can also synchronize e-mail messages with your computer from a
remote location. For more information, see "Getting Connected" on page 87.
During synchronization:
• Messages are copied from the e-mail folders of Exchange or Outlook on
your computer to the
ActiveSync
folder in Messaging on your device.
By default, you receive:
– Messages from the past 3 days
– The first 100 lines of each message
– File attachments of less than 100 KB in size
• E-mail messages in the
Outbox
folder on your device are transferred to
Exchange or Outlook on your computer, and then sent from those
programs.
• E-mail messages in subfolders on your computer must be selected in
ActiveSync to be transferred.
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Connecting Directly to an E-Mail Server
In addition to synchronizing e-mail messages with your computer, you can
send and receive e-mail messages by connecting to an e-mail server using a
modem or network card connected to your device. You need to set up a
remote connection to a network or an ISP, and a connection to your e-mail
server. For more information, see "Getting Connected" on page 87.
When you connect to the e-mail server:
• New messages are downloaded to the device
Inbox
folder.
• Messages in the device
Outbox
folder are sent.
• Messages that have been deleted on the e-mail server are removed from
the device
Inbox
folder.
Messages that you receive directly from an e-mail server are linked to your
e-mail server rather than to your computer. When you delete a message on
your device, it is also deleted from the e-mail server the next time you
connect depending on the settings you selected in ActiveSync.
When you are working online, you read and respond to messages while
connected to the e-mail server. Messages are sent as soon as you tap
Send
,
which saves space on your device.
After you have downloaded new message headers or partial messages, you
can disconnect from the e-mail server and then decide which messages to
download completely. The next time you connect, Messaging downloads the
messages you have marked for retrieval and sends the messages you have
composed.
Using the Message List
Messages you receive are displayed in the message list. By default, the most
recently received messages are displayed first in the list.
When you receive a message, tap to open it. Unread messages are displayed
in bold.
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64 Scheduling and Communicating
When you connect to your e-mail server or synchronize with your computer,
you receive by default:
• Messages from the last 5 days
• The first 100 lines of each new message
• File attachments of less than 100 KB in size
The original messages remain on the e-mail server or your computer. You can
mark the messages that you want to retrieve in full during your next
synchronization or e-mail server connection. In the message list, tap and
hold the message that you want to retrieve. On the pop-up menu, tap
Mark
for Download
. The icons in the Inbox message list indicate message status.
delete icon
forward icon
previous/next message
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You specify your downloading preferences when you set up the service or
select your synchronization options. You can change the settings at any time:
• Change options for Messaging synchronization using ActiveSync
options. For more information, see ActiveSync Help on your computer.
• Change options for direct e-mail server connections in Messaging on
your device. Tap
Tools
and tap
Options
. On the
Account
tab, tap the
service that you want to change. Tap and hold the service and select
Delete
to remove a service.
Composing Messages
To compose a message:
1
Tap the
Start
button and tap
Messaging
.
2
Ta p
New
.
Contacts icon
record icon
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66 Scheduling and Communicating
3
In the
To
field, enter an e-mail of one or more recipients, separating
them with a semicolon. Or tap the Contacts icon to select names from
the contact list.
NOTE: All e-mail addresses entered in the e-mail fields in Contacts appear in
the Address Book.
4
Compose your message. To enter preset or frequently used messages,
tap
My Text
and select a message.
5
Ta p
Send
when you have finished the message.
If you are working offline, the message is moved to the
Outbox
folder
and sent the next time you connect.
Managing E-Mail Messages and Folders
By default, messages are displayed in one of five folders for each service you
have created:
Inbox
,
Deleted Items
,
Drafts
,
Outbox
, or
Sent Items
. The
Deleted Items
folder contains messages that have been deleted on the
device. The behavior of the
Deleted Items
and
Sent Items
folders depends
on the options you have selected.To change the options, tap
Tools
in the
message list and tap
Options
. On the
Message
tab, select your options.
To create a new folder, tap
Tools
, and tap
Manage Folders
. To move a
message to another folder, tap and hold the message in the message list and
tap
Move to
on the pop-up menu.
Folder Behavior With a Direct Connection to an E-Mail Server
The behavior of the folders you create depends on whether you use
ActiveSync, POP3, or IMAP4.
•
If you use ActiveSync
, e-mail messages in the
Inbox
folder in Outlook
are automatically synchronized with your device. You can select to
synchronize additional folders by designating them for ActiveSync.
The folders you create and the messages you move are then mirrored
on the server. For example, if you move messages from the
Inbox
folder
to a folder named
Family
, and you have designated
Family
for
synchronization, the server creates a copy of the
Family
folder and
copies the messages into that folder. You can then read the messages
while away from your computer.
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•
If you use POP3 and you move e-mail messages to a folder you created
,
the link is broken between the messages on the device and their copies
on the e-mail server. The next time you connect, the e-mail server
detects that the messages are missing from the device Inbox and
deletes them from the server. This prevents you from having duplicate
copies of a message. However, you no longer have access to messages
that you move to folders created from anywhere except the device.
•
If you use IMAP4
, the folders you create and the e-mail messages you
move are mirrored on the server. Therefore, messages are available to
you any time you connect to your e-mail server, whether it is from your
device or computer. This synchronization of folders occurs whenever
you connect to the server, create new folders, or rename/delete folders
when connected.
Notifications
You can set your device to remind you when you have something to do. For
example, if you have set up an appointment in Calendar, a task with a due
date in Tasks, or an alarm in Clock, you are notified in one of the following
ways:
• A message box appears on the screen.
• A sound, which you can specify, is played.
• A light flashes on your device.
To configure the reminders and sounds for your device:
1
Tap the
Start
button and tap
Settings
.
2
On the
Personal
tab, tap
Sounds & Notifications
.
•
Sounds
tab — Adjust the volume and enable sounds.
•
Notifications
tab — Set notifications for specific events.
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68 Scheduling and Communicating
Adding and Removing Programs 69
Adding and Removing Programs
Programs that were already installed when you received your device are stored
in ROM. You cannot remove these programs, and you never accidentally lose
ROM contents. ROM programs can be updated using installation programs
with the
*.xip
extension. You can save data to either ROM or RAM.
You can install any program created for your device as long as your device has
sufficient memory. The most popular place to find software for your device is
on the Microsoft
®
Windows Mobile™ 2003 Second Edition website:
www.microsoft.com/windowsmobile
.
Adding Programs Using Microsoft®
ActiveSync®
You need to install the appropriate software for your device on your computer
before installing software on your device. See "Using Microsoft
®
ActiveSync
®
"
on page 53 for more information.
1
Determine your device and processor type so that you know which
version of the software to install:
a
Tap the
Start
button and tap
Settings
.
b
On the
System
tab, tap
About
.
c
From the
Version
tab, record the processor information.
2
Download the software to your computer (or insert the CD or floppy that
contains the software into your computer). You may see a single
*.xip
,
*.exe
, or
*.zip
file, a
Setup.exe
file, or several versions of files for different
device types and processors. Ensure that you select the program designed
for the Pocket PC and your device processor type.
3
Read any installation instructions, readme files, or documentation that
comes with the program. Many programs provide special installation
instructions.
4
Connect your device to your computer.
5
Double-click the
*.exe
file.
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70 Adding and Removing Programs
If the file is an installer file, the installation wizard begins. Follow the
directions on the screen. Once the software has been installed on your
computer, the installer automatically transfers the software to your
device.
If the file is not an installer file, you receive an error message stating
that the program is valid but that it is designed for a different type of
computer. You need to move this file to your device. If you cannot find
any installation instructions for the program in the readme file or
documentation, use ActiveSync Explore to copy the program file to the
Program Files
folder on your device. For more information on copying
files using ActiveSync, see ActiveSync Help on your computer.
To open a program after the installation is complete, tap the
Start
button,
tap
Programs
, and then tap the program icon.
Downloading Programs From the Internet
1
Determine your device and processor type so that you know which
version of the software to install:
a
Tap the
Start
button and tap
Settings
.
b
On the
System
tab, tap
About
.
c
From the
Version
tab, record the processor information.
2
Using Pocket Internet Explorer, download the program to your device.
You may see a single
*.xip
,
*.exe
or
*.zip
file, a
Setup.exe
file, or several
versions of files for different device types and processors. Ensure that
you select the program designed for the Pocket PC and your device
processor type.
3
Read any installation instructions, readme files, or documentation that
comes with the program. Many programs provide special installation
instructions.
4
Tap the file, such as a
*.xip
or *
.exe
file.
The installation wizard begins. Follow the directions on the screen.
Adding a Program to the Start Menu
1
Tap t h e
Start
button and tap
Settings
.
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2
Ta p
Menus
, tap the
Start Menu
tab, and then tap the check box for
the program.
If the program is not listed, you can either use File Explorer on the
device to move the program to the
Start Menu
folder, or use
ActiveSync on the computer to create a shortcut to the program and
place the shortcut in the
Start Menu
folder.
Using File Explorer on the Device
1
Tap the
Start
button, tap
Programs
, and tap
File Explorer
.
2
Locate the program. Tap the folder list (labeled
My Documents
by
default) and then tap
My Device
to see a list of all folders on the
device.
3
Tap and hold the program name and tap
Cut
on the pop-up menu.
4
Open the
Start Menu
folder located in the Windows
®
folder.
5
Tap and hold a blank area of the window, and tap
Paste
on the pop-up
menu.
The program now appears on the
Start
menu. For more information on
using File Explorer, see "Finding and Organizing Information" on page 39.
Using ActiveSync on the Computer
Use Explorer in ActiveSync to explore your device files and locate the
program. Right-click the program and click
Create Shortcut
. Move the
shortcut to the
Start Menu
folder in the Windows folder. The shortcut now
appears on the
Start
menu. For more information, see ActiveSync Help on
your computer.
Error when Installing Software
When installing software on your Dell Axim X50, you may receive the
message:
The program you have installed may not display
properly because it was designed for a previous
version of Microsoft
®
Windows Mobile™ software.
If you
receive this message, perform the following steps:
1
Ta p
ok
to continue installing the software.
2
Run the software in portrait mode. See "Changing the Display Mode."
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72 Adding and Removing Programs
NOTE: Most device programs function with the Windows Mobile 2003 Second
Edition operating system when using portrait mode. Dell cannot guarantee
proper functioning of a program that was not written for Windows Mobile 2003
Second Edition.
NOTE: The Dell Axim X50 has the Windows Mobile 2003 Second Edition
operating system installed. Most device software packages currently available
were designed for previous versions of the Windows Mobile operating system.
If you need technical assistance with the software you are trying to install,
contact the manufacturer of the software. Dell does not provide support for
third-party electronics and accessories.
For more information on the Dell™ Electronics and Accessories Technical
Support Policy, search the Dell Knowledge Base at support.dell.com for
document number RA1062902.
Changing the Display Mode on Your Device
To change the display mode from landscape to portrait:
1
Ta p
Start
.
2
Ta p
Settings
. The
Settings
window appears.
3
Tap t h e
System
tab.
4
Ta p
Screen
. The
Screen
window appears.
5
Ta p
Portrait
to select portrait mode.
6
Ta p
ok
and close the window.
NOTE: To change the display mode from portrait to landscape, follow the steps
in reverse order.
Removing Programs
1
Tap t h e
Start
button and tap
Settings
.
2
Tap t h e
System
tab and tap
Remove Programs
.
If the program does not appear in the list of installed programs, use File
Explorer on your device to locate the program.
3
Tap and hold the name of the program, and tap
Delete
on the pop-up
menu.
Using Companion Programs 73
Using Companion Programs
The companion programs include Microsoft Pocket Word, Microsoft Pocket
Excel, Microsoft Money, Windows Media Player for Pocket PC, and Microsoft
Reader.
To switch to a companion program on your device, tap the
Start
button, tap
Programs
, and then tap the program name.
Microsoft® Pocket Word
Pocket Word works with Microsoft Word on your computer to give you easy
access to copies of your documents. You can create new documents on your
device, or you can copy documents from your computer to your device.
Synchronize documents between your computer and your device so that you
have the most up-to-date content in both locations.
Use Pocket Word to create documents, such as letters, meeting minutes, and
travel reports. To create a new file:
1
Tap the
Start
button
→
Programs
→
Pocket Word
.
2
Ta p
New
.
A blank document appears. Or, if you selected a template for new
documents in the
Options
dialog box, the template appears with
appropriate text and formatting already provided.
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74 Using Companion Programs
You can open only one document at a time. If you open a second document,
you are asked to save the first one. You can create, save, or edit a document
in a variety of formats, including Word (
.doc
), Pocket Word (
.psw
), Rich
Text Format (
.rtf
), and Plain Text (
.txt
).
Pocket Word contains a list of the files stored on your device. Tap a file in
the list to open it. To delete, make copies of, or send files, tap and hold a file
in the list. Then select the appropriate action in the pop-up menu.
You can enter information in Pocket Word in one of four modes: typing,
writing, drawing, or recording. These modes are displayed on the
View
menu. Each mode has its own toolbar, which you can show and hide by
tapping the
Show/Hide Toolbar
icon on the command bar.
formatting
toolbar
show/hide
formatting toolbar
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To change the zoom magnification, tap
View
, tap
Zoom
, and then select the
percentage that you want. Select a higher percentage to enter text and a
lower percentage to see more of your document.
If you are opening a Word document created on a computer, select
Wrap to
Window
on the
View
menu so that you can see the entire document.
Pocket Excel
Pocket Excel works with Microsoft Excel on your computer to give you easy
access to copies of your workbooks. You can create new workbooks on your
device, or you can copy workbooks from your computer to your device.
Synchronize workbooks between your computer and your device so that you
have the most up-to-date content in both locations.
Use Pocket Excel to create workbooks, such as expense reports and mileage
logs. To create a new file:
1
Tap the
Start
button
→
Programs
→
Pocket Excel
.
2
Ta p
New
.
A blank workbook appears. Or, if you selected a template for new
workbooks in the
Options
dialog box, the template appears with
appropriate text and formatting already provided.
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76 Using Companion Programs
You can open only one workbook at a time. If you open a second workbook,
you are asked to save the first one. You can create, save, or edit a workbook in
a variety of formats, including Pocket Excel (
.pxl
) and Excel (
.xls
).
Pocket Excel contains a list of the files stored on your device. Tap a file in the
list to open it. To delete, make copies of, or send files, tap and hold a file in
the list. Then select the appropriate action from the pop-up menu.
Pocket Excel provides fundamental spreadsheet tools, such as formulas,
functions, sorting, and filtering. To display the toolbar, tap
View
and tap
Toolbar
.
show/hide
formatting toolbar
formatting
toolbar
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If your workbook contains sensitive information, you can protect it with a
password. To set a password, open the workbook, tap
Edit
, and then tap
Password
. Every time you open the workbook, you need to enter the
password, so choose one that is easy for you to remember but difficult for
others to guess.
Tips for Working in Pocket Excel
Use the following tips when working in large worksheets in Pocket Excel:
•Tap
View
and tap
Full Screen
to see as much of your worksheet as
possible. To exit full-screen mode, tap
Restore
.
• Show and hide window elements. Tap
View
and then tap the elements
that you want to show or hide.
• Freeze panes on a worksheet. First select the cell where you want to
freeze panes. Tap
View
and tap
Freeze Panes
. You might want to freeze
the top and leftmost panes in a worksheet to keep row and column
labels visible as you scroll through a sheet.
• Split panes to view different areas of a large worksheet. Tap
View
and
tap
Split
. Drag the split bar to where you want it. To remove the split,
tap
View
and tap
Remove Split
.
• Show and hide rows and columns. To hide a row or column, select a cell
in the row or column you want to hide. Tap
Format
, tap
Row
or
Column
, and then tap
Hide
. To show a hidden row or column, tap
Tools
, tap
Go To
, and then type a reference that is in the hidden row or
column. Then tap
Format
, tap
Row
or
Column
, and then tap
Unhide
.
For more information on using Pocket Excel, tap the
Start
button and tap
Help
.
MSN Messenger
With the MSN Messenger instant message program, you can:
• See who is online.
• Send and receive instant messages.
• Have instant message conversations with groups of contacts.
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78 Using Companion Programs
To use MSN Messenger, you must have a Microsoft Passport account or a
Microsoft Exchange e-mail account. You must have a Passport to use MSN
Messenger Service. If you have a Hotmail or MSN account, you already have
a Passport. Once you have obtained either a Microsoft Passport or a
Microsoft Exchange account, you are ready to set up your account.
NOTE: Sign up for a Microsoft Passport account at www.passport.com. Get a
free Microsoft Hotmail e-mail address at www.hotmail.com.
To switch to MSN Messenger, tap the
Start
button
→
Programs
→
MSN
Messenger
.
Setting Up
Before you can connect, you must enter Passport or Exchange account
information.
To set up an account and sign in:
1
Tap t h e
Start
button
→
Programs
→
MSN Messenger
.
2
Ta p
Tools
and tap
Options
.
3
On the
Accounts
tab, enter your Passport or Exchange account
information.
4
To sign in, tap the sign-in screen and enter your e-mail address and
password.
Working With Contacts
The MSN Messenger window shows all of your messenger contacts at a
glance, divided into
Online
and
Not Online
categories. From this view,
while connected, you can chat, send an e-mail, block the contact from
chatting with you, or delete contacts from your list using the pop-up menu.
NOTE: If you already use MSN Messenger on your computer, your contacts
show up on your device without having to be added.
To see others online without them seeing you, tap
Tools
→
My Status
→
Appear Offline
.
If you block a contact, you appear offline but remain on the blocked
contact's list. To unblock a contact, tap and hold the contact, and then tap
Unblock
on the pop-up menu.
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Chatting With Contacts
• Tap a contact name to open a chat window. Enter your message in the
text entry area at the bottom of the screen or tap
My Text
to enter a
preset message, and then tap
Send
.
• To invite another contact to a multiuser chat, tap
Tools
, tap
Invite
, and
then tap the contact you want to invite.
• To switch back to the main window without closing a chat, tap the
Contacts
icon. To revert back to your chat window, tap
Chats
, and
select the person with whom you were chatting.
• To know if the contact you are chatting with is responding, look for the
message under the text entry area.
For more information on using MSN Messenger, tap the
Start
button and
tap
Help
.
Microsoft Windows Media® Player for
Pocket PC
Use Windows Media Player for Pocket PC to play digital audio and video
files that are stored on your device or on a network. To switch to Windows
Media Player for Pocket PC, tap the
Start
button
→
Programs
→
Windows
Media
.
Use Windows Media Player on your computer to copy digital audio and
video files to your Pocket PC. You can play Windows Media and MP3 files
on your Pocket PC.
For more information about using Windows Media Player for Pocket PC, tap
the
Start
button and tap
Help
.
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80 Using Companion Programs
Using Microsoft Pocket Internet Explorer 81
Using Microsoft® Pocket Internet
Explorer
Use Pocket Internet Explorer to view Web or WAP pages:
• During synchronization with your computer, download your favorite links
and mobile favorites that are stored in the
Mobile Favorites
subfolder in
Internet Explorer on your computer.
• Connect to an Internet service provider (ISP) or network and browse the
Web. For more information on connecting to the Internet, see "Getting
Connected" on page 87.
When the device is connected to an ISP or network, you can also download
files and programs from the Internet or intranet.
To switch to Pocket Internet Explorer, tap the
Start
button and tap
Internet
Explorer
.
Mobile Favorites
If you are using Microsoft Internet Explorer 5.0 or later on your computer, you
can download mobile favorites to your device. Synchronizing mobile favorites
downloads Web content to your device so that you can view pages while you
are disconnected from your ISP and computer. Use the Internet Explorer plug-
in installed with Microsoft ActiveSync
®
to create mobile favorites quickly.
To create a mobile favorite on your computer and download it to your device:
1
On your computer, open Internet Explorer and click
Tools
→
Create
Mobile Favorite
.
2
To change the link name, enter a new name in the
Name
box.
3
Specify an update schedule next to
Update
(optional).
4
Click
OK
.
Internet Explorer downloads the latest version of the page to your
computer.
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5
In Internet Explorer on the computer, right-click the mobile favorite
and click
Properties
.
6
On the
Download
tab, specify the number of levels deep you want to
download. To conserve device memory, go only one level deep.
7
Synchronize your device and computer.
Mobile favorites that are stored in the
Mobile Favorites
folder in
Internet Explorer are downloaded to your device.
If you did not specify an update schedule in step 3, you need to manually
download content to keep the information updated on your computer and
device. Before synchronizing with your device, click
Tools
in Internet
Explorer on your computer and click
Synchronize
. The date in the
Last
Updated
column was the last time content was downloaded to the
computer. You can manually download content, if necessary.
NOTE: You can add an icon to the Internet Explorer toolbar for creating mobile
favorites. In Internet Explorer on your computer, click View→Toolbars, and then
click Customize.
Conserving Memory
Mobile favorites take up storage memory on your device. To minimize the
amount of memory used:
• Turn off pictures and sounds or stop some mobile favorites from being
downloaded to the device in the
Favorites
settings in the ActiveSync
options. For more information, see ActiveSync Help on your computer.
• Limit the number of downloaded linked pages. In Internet Explorer on
the computer, right-click the mobile favorite you want to change and
click
Properties
. On the
Download
tab, specify
0
or
1
for the number
of linked pages you want to download.
Mobile Favorites Folder
Only items stored in the
Mobile Favorites
subfolder (in the
Favorites
folder)
in Internet Explorer on your computer are synchronized with your device.
The folder was created automatically when you installed ActiveSync.
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Favorite Links
During synchronization, the list of favorites in the
Mobile Favorites
folder
on your computer is synchronized with Pocket Internet Explorer on your
device. The computer and the device are updated with changes made to
either list each time you synchronize. Unless you mark the favorite link as a
mobile favorite, only the link is downloaded to your device—you need to
connect to your ISP or network to view the content. For more information
on synchronization, see ActiveSync Help on your computer.
Using AvantGo Channels
AvantGo is a free interactive service that gives you access to personalized
content and thousands of popular websites. You subscribe to AvantGo
channels directly from your device. Then synchronize your device and
computer, or connect to the Internet to download the content. For more
information, see the AvantGo website.
To sign up for AvantGo:
1
In ActiveSync options on your computer, turn on synchronization for
the
AvantGo
information type.
2
In Pocket Internet Explorer on your device, tap
Favorites
to display
your list of favorites.
3
Tap the
AvantGo Channels
link.
4
Ta p
Activate
.
5
Follow the directions on the screen.
You need to synchronize your device with your computer and then tap
the
My Channels
to complete the AvantGo setup.
When synchronization is complete, tap the
AvantGo Channels
link in your
list of favorites to see a few of the most popular channels. To add or remove
channels, tap the
Add or Remove
link.
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84 Using Microsoft Pocket Internet Explorer
Browsing Mobile Favorites and the Web
You can use Pocket Internet Explorer to browse mobile favorites and
channels that you have downloaded to your device without connecting to
the Internet. You can also connect to the Internet through an ISP or a
network connection and browse the Web.
To view mobile favorites and channels:
1
Tap the favorites icon to display your list of favorites.
2
Tap the page you want to view.
favorites icon
home icon
refresh icon
back icon
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The page that was downloaded the last time you synchronized with your
computer appears. If the page is not on your device, the favorite is dimmed.
You need to synchronize with your computer again to download the page to
your device, or connect to the Internet to view the page.
To browse the Internet, set up a connection to your ISP or corporate network
using
Connections
, as described in "Getting Connected" on page 87.
NOTE: To add a favorite link, go to the page that you want to add, tap and hold
the page, and then tap Add to Favorites.
To connect to and browse the Internet:
• Tap the favorites icon and tap the favorite you want to view.
•Tap
View
and tap
Address Bar
. In the address bar that appears at the
top of the screen, enter the Web address that you want to see and tap
Go
. Tap the arrow to select previously entered addresses.
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86 Using Microsoft Pocket Internet Explorer
Getting Connected 87
Getting Connected
You can use your device to exchange information with other mobile devices or
with a computer, a network, or the Internet. You can use any of the following
connection options:
• Use the infrared (IR) port on your device to send and receive files
between two devices. See the following section, "Using Infrared," for
more information.
• Connect to your Internet service provider (ISP). Once you are connected,
you can send and receive e-mail messages by using Messaging, and view
Web or WAP pages by using Microsoft
®
Pocket Internet Explorer. The
communication software for creating an ISP connection is already
installed on your device. Your service provider provides software needed
to install other services, such as paging and fax services.
• Connect to the network at your company or organization where you work.
Once you are connected, you can send and receive e-mail messages by
using Messaging, view Web or WAP pages by using Pocket Internet
Explorer, and synchronize with your computer.
• Connect to your computer to synchronize remotely. Once you are
connected, you can synchronize information such as your Pocket Outlook
information. See Microsoft ActiveSync
®
Help on your computer or
Connections Help on the device for more information.
Using Infrared
Using infrared, you can send and receive information, such as contacts and
appointments, between two devices.
To send information:
1
Switch to the program where you created the item you want to send and
locate the item in the list.
2
Align the infrared sensors so that they are unobstructed and within a
close range.
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88 Getting Connected
3
Tap and hold the item, and tap
Beam
xxxx
on the pop-up menu, where
xxxx
is the item that you want to beam.
You can also send items (excluding folders) from File Explorer. Tap and hold
the item you want to send, and tap
Beam File
on the pop-up menu.
Using Bluetooth® Wireless Technology
To configure a device with Bluetooth wireless technology in a Pocket PC
environment:
1
From the lower-right corner of the
Today
screen, tap the icon for
Bluetooth wireless technology,
.
2
From the pop-up menu, select
Bluetooth Manager
.
3
To establish a connection with Bluetooth wireless technology, tap
New
.
4
Ta p
Explore a Bluetooth device
.
5
Tap the remote device with Bluetooth wireless technology that you
want to connect.
6
Tap the service that you want to use to create the connection.
7
Ta p
Finish
to create the connection.
8
Tap and hold the connection created under
My Shortcuts
and tap
Connect
.
9
If the device to which you are trying to connect prompts you for a
Passkey, enter the Passkey and tap
OK
.
NOTE: You need to get the passkey from the remote device
wit
h Bluetooth
wireless technology.
An active connection with Bluetooth wireless technology is created and
is ready to use.
NOTE: For more information about using Bluetooth wireless technology, tap
the Start button
→
Help
→
Bluetooth to access the Microsoft Help on your device.
Using Wi-Fi (802.11b)
To configure the Wireless Network in a PocketPC environment:
1
Press the wireless button to enable the wireless capability on your
device.
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2
Tap the
Start
button
→
Settings
→
Connections
tab
.
3
To add, edit, or delete a profile, tap
Network Cards
.
NOTE: If tapping on the "Network Cards" icon does not open up the
Configure Wireless Networks screen, enable the wireless radio by pushing the
WLAN/Bluetooth on/off button on your device.
4
On the
Configure Wireless Networks
screen, select one of the available
network names.
NOTE: If the network name is not listed, you must add a configuration profile
for each wireless network environment in which you want to use your (mobile)
wireless client station. If you plan to use your wireless client station in multiple
networking environments that require different configuration settings, you can
define dedicated profiles for each environment. For example, you can create a
configuration profile for your office headquarters, a branch office, and your
home or SOHO network.
a
If there are none listed then tap
Add New Settings...
Type in the
network name. Choose the option to connect to either
The
Internet
or
Work
from the pull down menu. If this will be Peer-to-
Peer connection tap the "This is a device-to-device(ad-hoc)
connection" check box.
b
Tap the
Network Key
tab to configure
Authetication and Data
Encryption
.
• To disable encryption, tap the
Authentication
drop-down menu
and select
Open
. Now, select
Disabled
from the
Data Encryption
drop-down menu.
• If you are using
Network Authentication (Shared mode)
, tap
Authentication
drop-down menu, select
Shared,
and then select
the proper encryption method from the
Data Encryption
drop-
down menu.
• If you do require encryption and are provided with the key
automatically, the
The key is provided for me automatically
check
box, when unchecked, allows you to enter the encryption key
yourself. You can enter key values in either Alphanumeric Value or
Hexadecimal Value. The encryption key value is case-sensitive.
Consult your LAN Administrator or wireless router documentation
for the correct value.
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90 Getting Connected
If you are using IEEE 802.1x option you will first need to get a certificate
through a non 802.1x enabled wireless network connected to a certificate
server. Select or configure a non 802.1x enabled wireless network from the
list.
Creating a Modem Connection
1
Install a modem card and appropriate adapters to connect an external
modem to your device through the serial port.
2
Obtain the following information from your ISP:
- ISP dial-up access telephone number
- Username and password
- TCP/IP settings
Some ISPs require information in front of the username, such as
MSN/username
.
3
Tap t h e
Start
button
→
Settings
→
Connections
tab
→
Connections
.
4
Under
My ISP
or
My Work Network
, tap
Add a new modem
connection
.
5
Enter a name for the connection, such as
ISP Connection
.
6
From the
Select a modem
list, select your modem type, and tap
Next
.
If your modem type does not appear, try reinserting the modem card. If
you are using an external modem that is connected to your device with
a cable, select
Hayes Compatible on COM1
.
7
Enter the access phone number and tap
Next
.
8
Enter your user name, password, and, if applicable, your domain.
NOTE: You should not need to change any settings in Advanced. Most ISPs
now use a dynamically assigned address.
9
If the ISP you are connecting to does not use a dynamically assigned
address, tap
Advanced
, tap the
TCP/IP
tab, and then enter the
address.
10
Ta p
Next
.
11
Select other appropriate options and tap
Finish
.
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When you open Messaging, Pocket Internet Explorer, or MSN Messenger,
your device automatically connects. Once you are connected, you can:
• Send and receive e-mail messages using Messaging. Before you can use
Messaging, you need to provide the information Messaging needs to
communicate with the e-mail server. See "Connecting Directly to an E-
Mail Server" on page 93 for more information.
• See Web and WAP pages using Pocket Internet Explorer. For more
information, see "Using Microsoft
®
Pocket Internet Explorer" on
page 81.
• Send and receive instant messages with MSN Messenger. For more
information, see "MSN Messenger" on page 77.
Creating an Ethernet Connection
1
Obtain the following information from your network administrator:
user name
password and
domain name
2
Install the network card driver, if required.
See the documentation that came with your network card.
3
Network Settings will appear automatically the first time you insert the
network card so that you can configure the network card. To change
settings later, tap the
Start
button
→
Settings
→
Connections
tab
→
Connections
.
4
If you need to enter specific server information, tap the appropriate
adapter, and then tap
Properties
. You may need to enter proxy server
and VPN connection settings. For more information, see your network
administrator.
NOTE: Most networks use DHCP, so you need not have to change these
settings unless your network administrator instructs you to do so.
5
If necessary, connect the network card to the network by using a
network cable. See the documentation that came with your network
card.
You are now connected and start browsing your network.
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92 Getting Connected
Creating a VPN Connection
1
Tap t h e
Start
button
→
Settings
→
Connections
tab
→
Connections
.
2
Ta p
Add a new VPN server connection
.
3
Enter a name for the connection, such as your company's name.
4
In the
Host name/IP
field, enter the VPN server name or IP address.
5
Next to
VPN type
, tap
IPSec
or
PPTP
, depending on the type of
authentication that you want to use with your device.
If you are unsure about which option to select, ask your network
administrator.
6
Ta p
Next
.
7
Enter your username, password, and, if required, domain.
8
Install the network card driver, if required.
See the documentation that came with your network card.
9
Insert the network card into your device.
• If a network with a broadcast SSID is detected, the wireless
network icon,
,
and the
New Network Detected
bubble
appear in the navigation bar. Go to step 10.
• If a network with a broadcast SSID is not detected, skip to step 11.
10
Ta p
The Internet
.
NOTE: If multiple networks are detected, tap the network to which you want to
connect, tap The Internet, and tap Connect.
11
Tap t h e
Start
button
→
Settings
→
Connections
tab
→
Connections
.
12
Tap t h e
Wireless Ethernet
icon.
13
On the
Wireless
tab, tap
New Settings
.
14
Enter the SSID next to
Network Name
, and tap
The Internet
.
15
Tap t h e
Authentication
tab to enable or disable WEP settings,
depending on your network type.
16
Ta p
OK
.
17
Tap the connection icon,
,
that appears in the navigation bar.
18
Tap the name of your VPN connection to enable it.
Getting Connected 93
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Ending a Connection
To disconnect:
• When connected through dial-up or VPN, tap the
Connection
icon on
your navigation bar and tap
End
.
• When connected through a cable or cradle, detach your device from
the cable or cradle.
• When connected through the infrared sensor, move the device away
from the computer.
• When connected through a network (Ethernet) card, remove the card
from your device.
Connecting Directly to an E-Mail Server
You can set up a connection to an e-mail server so that you can send and
receive e-mail messages by using a modem or network connection and
Messaging on your device.
NOTE: The ISP or network must use a POP3 or IMAP4 e-mail server and an
SMTP gateway.
You can use multiple e-mail services to receive your messages. For each
e-mail service you intend to use, you must first set up and name the
e-mail service. If you use the same service to connect to different mailboxes,
set up and name each mailbox connection.
To set up an e-mail service:
1
In Messaging on your device, tap
Accounts
and tap
New Account
.
2
Follow the directions in the E-mail Setup wizard.
For more information, tap the
Start
button and tap
Help
.
To connect to your e-mail server, tap
Account
and tap
Connect
. For more
information on using the Messaging program, see "Messaging" on page 62.
Getting Help on Connecting
For more information on getting connected, see the following resources:
• "Messaging" on page 62.
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94 Getting Connected
• Online Help on the device. Tap the
Start
button and tap
Help
. Tap
Messaging
or
Connections
.
• ActiveSync Help on your computer. In ActiveSync, click
Help
and click
Microsoft ActiveSync Help
.
• See www.microsoft.com/windowsmobile for troubleshooting
information.
Appendix 95
Appendix
Specifications
System Information
Processor Intel® XScale™ PXA270 processor at
up to 624 MHz
Memory
RAM
64-MB SDRAM
ROM
64-MB or 128-MB Intel® StrataFlash™
ROM
Operating System Microsoft® Windows Mobile™ 2003
Second Edition
Display
Type QVGA, VGA TFT Color 16-bit, touch-
sensitive, transflective display
Size 3.5 inches (QVGA)
3.7 inches (VGA)
Resolution 240 x 320 at 65,536 colors (QVGA)
480 x 640 at 65,536 colors (VGA)
LCD brightness QVGA:100 nits
VGA: 80 nits
Controls and Lights
Navigation 5-way navigation button
Buttons: four program buttons: Calendar,
Contacts, Messaging, Home
power on/off
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96 Appendix
on/off button for WLAN/Bluetooth®
wireless technology
voice record button
reset button
lock button
Lights: synchronization/communication
event notification
charge status
Expansion Slots
Secure Digital memory card one Secure Digital memory card slot
(3.3v)
supports 1-bit and 4-bit SDIO card
CompactFlash card one CompactFlash Type II card slot
(3.3v)
Ports and Connectors
Infrared standard v1.2 (115 kbps)
Cradle/synchronization connector 36-pin connector
Audio stereo headphone connector and mono
microphone connector
Video VGA Connector (available with high
end device supporting VGA output).
Physical
Dimensions:
Length
119.0 mm (4.69 inches)
Width
73.0 mm (2.87 inches)
Height
16.9 mm (0.67 inch)
Controls and Lights (continued)
Appendix 97
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Weight 165 g (0.36 lb) QVGA with standard
battery
175 g (0.38 lb) VGA with standard
battery
NOTE: The weight described refers to the
device not including the CompactFlash
card or the Secure Digital memory card.
Audio
Audio controller WM8750L sound chip
Stereo conversion 16-bit stereo; 8.0-, 11.025-, 22.05-, and
44.1-KHz sample rate
Record full duplex record and playback
Microphone/speaker integrated
Headphone stereo connector
Wireless Connectivity
WLAN (802.11b)
Host interface
CF
Network standard
IEEE 802.11b
Data rate
1 Mbps, 2 Mbps, 5.5 Mbps, 11 Mbps
Modulation
CCK (11 Mbps, 5.5 Mbps);
DQPSK (2 Mbps); DBSPK (1 Mbps)
Network architecture
ad-hoc and infrastructure
Operating frequencies
2.4–2.497 GHz
Operating channels
1–11 (North America);
1–13 (Europe and Japan)
RF output power
13.0 dBm maximum
Range
indoor — up to 10 m (120 ft) at 5 Mbps
and 75 m at 0.5 Mbps
Client utility
automatic location profile, site survey,
diagnostics, current link status, ping
Physical (continued)
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98 Appendix
Software support
Wi-Fi certified
Lights
green (WLAN status)
blue (Bluetooth wireless technology
status)
Switch
manual radio on/off (hardware button
and software switch) to comply with
aviation restrictions
Bluetooth wireless technology 2.4-GHz ISM band operation;
compatible Bluetooth 1.2 wireless
technology; includes manager for
Bluetooth with wireless technology;
Class II device; Max 4 dBm o/p power;
3.3V operation; UART interface
Power Supply
Battery type:
Main
1100-mAh lithium-ion removable,
rechargeable battery (standard)
2200-mAh lithium-ion removable,
rechargeable battery (optional)
Backup
20-mAh rechargeable nickel metal
hydride button cell
AC adapter:
Supply voltage
100–240 VAC
Frequency
50–60 Hz
Current consumption
0.4 A
Output voltage
5.4 VDC
Output current
2.41 A
Environmental
Temperature range:
operating
0° to 40°C (32° to 104°F)
Wireless Connectivity (continued)
Appendix 99
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U.S. Terms and Conditions of Sale
These terms and conditions ("Agreement") apply to your purchase of computer systems
and/or related products and/or services and support sold in the United States ("Product") by
the Dell entity named on the invoice or acknowledgement ("Dell") provided to you. By
accepting delivery of the Product, you accept and are bound to the terms and conditions of
this Agreement. If you do not wish to be bound by this Agreement, you must notify Dell
immediately and return your purchase pursuant to Dell's Total Satisfaction Return Policy.
(See: support.dell.com/ContactUs/ByPhone.aspx?c=us&l=en&s=gen for our contact
information.) If returned, Product(s) must remain in the boxes in which they were shipped.
THIS AGREEMENT SHALL APPLY UNLESS (I) YOU HAVE A SEPARATE PURCHASE
AGREEMENT WITH DELL, IN WHICH CASE THE SEPARATE AGREEMENT SHALL
GOVERN; OR (II) OTHER DELL TERMS AND CONDITIONS APPLY TO THE
TRANSACTION.
storage
–20° to 60°C (–4° to 140°F)
Thermal gradient:
operating
15°C (59°F) per hour maximum
storage
20°C (68°F) per hour maximum
Relative humidity (maximum):
operating
10% to 90% non-condensing
storage
5% to 95% non-condensing
Altitude (maximum):
operating
0 to 3048 m (0 to 10,000 ft)
storage
0 to 12,190 m (0 to 40,000 ft)
Maximum shock (measured with a 2 ms
half-sine pulse):
operating
200 G
storage
400 G
Maximum vibration (using a random-
vibration spectrum that simulates user
environment):
operating
2.6 GRMS
storage
3.41 GRMS
Environmental (continued)
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100 Appendix
1
Other Documents.
This Agreement may NOT be altered, supplemented, or amended by the use of any other
document(s) unless otherwise agreed to in a written agreement signed by both you and
Dell. If you do not receive an invoice or acknowledgement in the mail, via e-mail, or with
your Product, information about your purchase may be obtained at
support.dell.com/dellcare/Invoice.aspx
or by contacting your sales representative.
2
Payment Terms; Orders; Quotes; Interest.
Payment terms are within Dell's sole discretion, and, unless otherwise agreed to by Dell,
payment must be made at the time of purchase. Payment for Product may be made by
credit card, wire transfer, or some other prearranged payment method. Dell may invoice
parts of an order separately. Your order is subject to cancellation by Dell, at Dell's sole
discretion. Unless you and Dell have agreed to a different discount, Dell's standard
pricing policy for Dell-branded systems, which include both hardware and services in one
discounted price, allocates the discount off list price applicable to the service portion of
the system to be equal to the overall calculated percentage discount off list price on the
entire system. Dell is not responsible for pricing, typographical, or other errors, in any
offer by Dell and reserves the right to cancel any orders resulting from such errors.
3
Shipping Charges; Taxes; Title; Risk of Loss.
Shipping and handling are additional unless otherwise expressly indicated at the time of
sale. Loss or damage that occurs during shipping by a carrier selected by Dell is Dell's
responsibility. Loss or damage that occurs during shipping by a carrier selected by you is
your responsibility. You must notify Dell within 30 days of the date of your invoice or
acknowledgement if you believe any part of your purchase is missing wrong or damaged.
Unless you provide Dell with a valid and correct tax exemption certificate applicable to
your purchase of Product and the Product ship-to location, you are responsible for sales
and other taxes associated with the order. Shipping dates are estimates only. Title to
software will remain with the applicable licensor(s).
4
Warra nties.
THE LIMITED WARRANTIES APPLICABLE TO DELL-BRANDED HARDWARE
PRODUCT CAN BE FOUND AT
www.dell.com/policy/legal/warranty.htm
OR IN THE
DOCUMENTATION DELL PROVIDES WITH THE PRODUCT. DELL MAKES NO
WARRANTIES FOR SERVICE, SOFTWARE, OR NON-DELL BRANDED
PRODUCT. SUCH PRODUCT IS PROVIDED BY DELL "
AS IS
". WARRANTY AND
SERVICE FOR NON-DELL BRANDED PRODUCT, IF ANY, IS PROVIDED BY THE
ORIGINAL MANUFACTURER, NOT BY DELL. DELL MAKES NO EXPRESS
WARRANTIES EXCEPT THOSE STATED IN DELL'S APPLICABLE WARRANTY
STATEMENT IN EFFECT ON THE DATE OF THE INVOICE, PACKING SLIP OR
ACKNOWLEDGEMENT. WARRANTIES AND SERVICE WILL BE EFFECTIVE,
AND DELL WILL BE OBLIGATED TO HONOR ANY SUCH WARRANTIES AND
SERVICES, ONLY UPON DELL'S RECEIPT OF PAYMENT IN FULL FOR THE
ITEM TO BE WARRANTED OR SERVICED.
5
Software.
Appendix 101
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All software is provided subject to the license agreement that is part of the software
package and you agree that you will be bound by such license agreement
.
6
Return Policies; Exchanges.
New and refurbished Product that you purchase directly from Dell (and not a third party)
you may return or exchange only in accordance with Dell's return policy in effect on the
date of the invoice or acknowledgement. Any returns or exchanges will be made in
accordance with Dell's exchange policies in effect on the date of the return or exchange.
You must contact us directly before you attempt to return Product to obtain a Return
Material Authorization Number for you to include with your return. You must return
Product to us in their original or equivalent packaging. You are responsible for risk of loss,
shipping and handling fees for returning or exchanging Product. Additional fees may
apply. Dell's return policy for Dell-branded Product can be found at:
www.dell.com/policy/legal/warranty.htm
. Non-Dell branded software and peripheral
return policies can be found at:
www.rcommerce.us.dell.com/rcomm/include/dw_policies.htm
.
Refurbished Product return policies can be found at:
www.dell.com/us/en/dfh/topics/segtopic_nav_info_002_info.htm
. If you fail to follow
the return or exchange instructions and policies provided by Dell, Dell is not responsible
whatsoever for Product that is lost, damaged, modified or otherwise processed for
disposal or resale. If you are returning all components in an order, you will be credited the
full amount paid for the order. At Dell's discretion, credit for partial returns may be less
than invoice or individual component prices due to bundled or promotional pricing.
7
Changed or Discontinued Product.
Dell's policy is one of ongoing update and revision. Dell may revise and discontinue
Product at any time without notice to you and this may affect information saved in your
online "cart." Dell will ship Product that have the functionality and performance of the
Product ordered, but changes between what is shipped and what is described in a
specification sheet or catalog are possible. Parts used in repairing or servicing Product
may be new, equivalent-to-new, or reconditioned.
8
Service and Support.
Service offerings may vary from Product to Product. If you purchase optional services and
support from Dell, Dell and/or your third-party service provider will provide such service
and support to you in the United States in accordance with the terms and conditions
located at
www.dell.com/us/en/gen/services/service_service_contracts.htm
or as mailed
to you. You may contact Dell for more information, see
www1.us.dell.com/content/topics/segtopic.aspx/contact/contact?c=us&l=en&s=gen
for contact information. Dell and/or the third-party service provider may at their
discretion, revise their general and optional service and support programs and the terms
and conditions that govern them without prior notice to you. Dell has no obligation to
provide service or support until Dell has received full payment for the Product or
service/support contract you purchased. Dell is not obligated to provide service or
support you purchase through a third party and not Dell.
9
Limitation of Liability.
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102 Appendix
DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH
HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT
NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR FOR
LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF
SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, DELL
WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR
PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR
ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, DELL IS NOT
LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE
AMOUNT INVOICED FOR THE APPLICABLE PRODUCT. NOTWITHSTANDING
ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET
FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL
THEIR ESSENTIAL PURPOSE.
DELL IS NOT LIABLE TO YOU FOR
WARRANTIES, SUPPORT, OR SERVICE MADE BY OR PURCHASED FROM A
THIRD PARTY AND NOT DIRECTLY FROM DELL. DELL IS NOT
RESPONSIBLE FOR REPRESENTATIONS OR OMISSIONS MADE BY A THIRD
PARTY.
10
Applicable Law; Not For Resale or Export.
You agree to comply with all applicable laws and regulations of the various states and of
the United States. You agree and represent that you are buying only for your own internal
use only, and not for resale or export. Dell has separate terms and conditions governing
resale of Product by third parties and transactions outside the United States. Terms and
conditions for resale are located at:
www.dell.com/policy/legal/termsofsale.htm.
11
Governing Law.
THIS AGREEMENT AND ANY SALES THERE UNDER SHALL BE GOVERNED
BY THE LAWS OF THE STATE OF TEXAS, WITHOUT REGARD TO
CONFLICTS OF LAWS RULES.
12
Headings.
The section headings used herein are for convenience of reference only and do not form a
part of these terms and conditions, and no construction or inference shall be derived
there from.
13
Binding Arbitration.
ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT,
OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND
INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT AND
EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL, its agents, employees,
principals, successors, assigns, affiliates (collectively for purposes of this paragraph,
"Dell") arising from or relating to this Agreement, its interpretation, or the breach,
termination or validity thereof, the relationships which result from this Agreement
(including, to the full extent permitted by applicable law, relationships with third parties
who are not signatories to this Agreement), Dell's advertising, or any related purchase
SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION
ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its
Appendix 103
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Code of Procedure then in effect (available via the Internet at
www.arb-forum.com
,
or via telephone at 1-800-474-2371). The arbitration will be limited solely to the dispute
or controversy between customer and Dell. NEITHER CUSTOMER NOR DELL
SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST
OTHER CUSTOMERS, OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR
CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. This
transaction involves interstate commerce, and this provision shall be governed by the
Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA). Any award of the arbitrator(s) shall be
final and binding on each of the parties, and may be entered as a judgment in any court
of competent jurisdiction. Dell will be responsible for paying any arbitration filing fees
and fees required to obtain a hearing to the extent such fees exceed the amount of the
filing fee for initiating a claim in the court of general jurisdiction in the state in which
you reside. Each party shall pay for its own costs and attorneys' fees, if any. However, if
any party prevails on a statutory claim that affords the prevailing party attorneys' fees, or
if there is a written agreement providing for fees, the Arbitrator may award reasonable
fees to the prevailing party, under the standards for fee shifting provided by law.
Information may be obtained and claims may be filed with the NAF at P.O. Box 50191,
Minneapolis, MN 55405. (REV 4/04)
Dell™ Software License Agreement
This is a legal agreement between you, the user, and Dell Products, L.P ("Dell"). This
agreement covers all software that is distributed with the Dell product, for which there is no
separate license agreement between you and the manufacturer or owner of the software
(collectively the "Software"). This agreement is not for the sale of Software or any other
intellectual property. All title and intellectual property rights in and to Software is owned by
the manufacturer or owner of the Software. All rights not expressly granted under this
agreement are reserved by the manufacturer or owner of the Software. By opening or
breaking the seal on the Software packet(s), installing or downloading the Software, or using
the Software that has been preloaded or is embedded in your product, you agree to be bound
by the terms of this agreement. If you do not agree to these terms, promptly return all
Software items (disks, written materials, and packaging) and delete any preloaded or
embedded Software.
You may use one copy of the Software on only one product at a time. If you have multiple
licenses for the Software, you may use as many copies at any time as you have licenses. "Use"
means loading the Software in temporary memory or permanent storage on the product.
Installation on a network server solely for distribution to other products is not "use" if (but
only if) you have a separate license for each product to which the Software is distributed. You
must ensure that the number of persons using the Software installed on a network server
does not exceed the number of licenses that you have. If the number of users of Software
installed on a network server will exceed the number of licenses, you must purchase
additional licenses until the number of licenses equals the number of users before allowing
additional users to use the Software. If you are a commercial customer of Dell or a Dell
affiliate, you hereby grant Dell, or an agent selected by Dell, the right to perform an audit of
your use of the Software during normal business hours, you agree to cooperate with Dell in
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104 Appendix
such audit, and you agree to provide Dell with all records reasonably related to your use of
the Software. The audit will be limited to verification of your compliance with the terms of
this agreement.
The Software is protected by United States copyright laws and international treaties. You
may make one copy of the Software solely for backup or archival purposes or transfer it to a
single hard disk provided you keep the original solely for backup or archival purposes. You
may not rent or lease the Software or copy the written materials accompanying the Software,
but you may transfer the Software and all accompanying materials on a permanent basis as
part of a sale or transfer of the Dell product if you retain no copies and the recipient agrees to
the terms hereof. Any transfer must include the most recent update and all prior versions.
You may not reverse engineer, decompile, or disassemble the Software. If the package
accompanying your product contains compact discs, 3.5", and/or 5.25" disks, you may use
only the disks appropriate for your product. You may not use the disks on another product or
network, or loan, rent, lease, or transfer them to another user except as permitted by this
agreement.
Limited Warranty
Dell warrants that the Software disks will be free from defects in materials and workmanship
under normal use for ninety (90) days from the date you receive them. This warranty is
limited to you and is not transferable. Any implied warranties are limited to ninety (90) days
from the date you receive the Software. Some jurisdictions do not allow limits on the
duration of an implied warranty, so this limitation may not apply to you. The entire liability
of Dell and its suppliers, and your exclusive remedy, shall be (a) return of the price paid for
the Software or (b) replacement of any disk not meeting this warranty that is sent with a
return authorization number to Dell, at your cost and risk. This limited warranty is void if
any disk damage has resulted from accident, abuse, misapplication, or service or
modification by someone other than Dell. Any replacement disk is warranted for the
remaining original warranty period or thirty (30) days, whichever is longer.
Dell does NOT warrant that the functions of the Software will meet your requirements or
that operation of the Software will be uninterrupted or error free. You assume responsibility
for selecting the Software to achieve your intended results and for the use and results
obtained from the Software.
DELL, ON BEHALF OF ITSELF AND ITS SUPPLIERS, DISCLAIMS ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, FOR THE SOFTWARE AND ALL ACCOMPANYING
WRITTEN MATERIALS. This limited warranty gives you specific legal rights; you may have
others, which vary from jurisdiction to jurisdiction.
IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES
WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF USE OR
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INABILITY TO USE THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. Because some jurisdictions do not allow an exclusion or limitation of
liability for consequential or incidental damages, the above limitation may not apply to you.
U.S. Government Restricted Rights
The software and documentation are "commercial items" as that term is defined at 48 C.F.R.
2.101, consisting of "commercial computer software" and "commercial computer software
documentation" as such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212
and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government end users acquire the
software and documentation with only those rights set forth herein.
Contractor/manufacturer is Dell Products, L.P., One Dell Way, Round Rock, Texas 78682.
General
This license is effective until terminated. It will terminate upon the conditions set forth
above or if you fail to comply with any of its terms. Upon termination, you agree that the
Software and accompanying materials, and all copies thereof, will be destroyed. This
agreement is governed by the laws of the State of Texas. Each provision of this agreement is
severable. If a provision is found to be unenforceable, this finding does not affect the
enforceability of the remaining provisions, terms, or conditions of this agreement. This
agreement is binding on successors and assigns. Dell agrees and you agree to waive, to the
maximum extent permitted by law, any right to a jury trial with respect to the Software or
this agreement. Because this waiver may not be effective in some jurisdictions, this waiver
may not apply to you. You acknowledge that you have read this agreement, that you
understand it, that you agree to be bound by its terms, and that this is the complete and
exclusive statement of the agreement between you and Dell regarding the Software.
Regulatory Notices
Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or
conducted along power or signal leads, that endangers the functioning of a radio navigation
or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed
radio communications service. Radio communications services include but are not limited to
AM/FM commercial broadcast, television, cellular services, radar, air-traffic control, pager,
and Personal Communication Services (PCS). These licensed services, along with
unintentional radiators such as digital devices, including computers, contribute to the
electromagnetic environment.
Electromagnetic Compatibility is the ability of items of electronic equipment to function
properly together in the electronic environment. While this computer has been designed and
determined to be compliant with regulatory agency limits for EMI, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
interference with radio communications services, which can be determined by turning the
equipment off and on, you are encouraged to try to correct the interference by one or more of
the following measures:
• Reorient the receiving antenna.
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106 Appendix
• Relocate the computer with respect to the receiver.
• Move the computer away from the receiver.
• Plug the computer into a different outlet so that the computer and the receiver are on
different branch circuits.
If necessary, consult a Dell Technical Support representative or an experienced
radio/television technician for additional suggestions.
Dell™ computers are designed, tested, and classified for their intended electromagnetic
environment. These electromagnetic environment classifications generally refer to the
following harmonized definitions:
• Class A is typically for business or industrial environments.
• Class B is typically for residential environments.
Information Technology Equipment (ITE), including devices, expansion cards, printers,
input/output (I/O) devices, monitors, and so on, that are integrated into or connected to the
computer should match the electromagnetic environment classification of the computer.
A Notice About Shielded Signal Cables: Use only shielded cables for connecting devices to
any Dell device to reduce the possibility of interference with radio communications
services. Using shielded cables ensures that you maintain the appropriate Electromagnetic
Compatibility classification for the intended environment. For parallel printers, a cable is
available from Dell. If you prefer, you can order a cable from Dell on the World Wide Web
at accessories.us.dell.com/sna/category.asp?category_id=4117.
Most Dell computers are classified for Class B environments. However, the inclusion of
certain options can change the rating of some configurations to Class A. To determine the
electromagnetic classification for your computer or device, see the following sections specific
for each regulatory agency. Each section provides country-specific Electromagnetic
Compatibility/EMI or product safety information.
FCC Notices (U.S. Only)
Most Dell computers are classified by the Federal Communications Commission (FCC) as
Class B digital devices. To determine which classification applies to your computer, examine
all FCC registration labels located on the bottom, side, or back panel of your computer, on
card-mounting brackets, and on the cards themselves. If any one of the labels carries a Class
A rating, your entire computer is considered to be a Class A digital device. If all labels carry
an FCC Class B rating as distinguished by either an FCC ID number or the FCC logo,
( ), your computer is considered to be a Class B digital device.
Once you have determined your computer’s FCC classification, read the appropriate FCC
notice. Note that FCC regulations provide that changes or modifications not expressly
approved by Dell could void your authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
• This device may not cause harmful interference.
Appendix 107
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• This device must accept any interference received, including interference that may
cause undesired operation.
Class B
This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the manufacturer’s instruction manual, may cause interference with radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, you are
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.
FCC Identification Information
The following information is provided on the device or devices covered in this document in
compliance with FCC regulations:
• Models: HC03U, HC03UL, and HD04U
• Company name:
Dell Inc.
One Dell Way
Round Rock, Texas 78682 USA
512-338-4400
IC Notice (Canada Only)
Most Dell computers (and other Dell digital apparatus) are classified by the Industry Canada
(IC) Interference-Causing Equipment Standard #3 (ICES-003) as Class B digital devices.
To determine which classification (Class A or B) applies to your computer (or other Dell
digital apparatus), examine all registration labels located on the bottom, side, or the back
panel of your computer (or other digital apparatus). A statement in the form of "IC Class A
ICES-003" or "IC Class B ICES-003" will be located on one of these labels. Note that
Industry Canada regulations provide that changes or modifications not expressly approved by
Dell could void your authority to operate this equipment.
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108 Appendix
CE Notice (European Union)
Marking by the symbol indicates compliance of this Dell computer to the
Electromagnetic Compatibility Directive and the Low Voltage Directive of the European
Union. Such marking is indicative that this Dell system meets the following technical
standards:
• EN 55022 — "Information Technology Equipment — Radio Disturbance
Characteristics — Limits and Methods of Measurement."
• EN 55024 — "Information Technology Equipment - Immunity Characteristics -
Limits and Methods of Measurement."
• EN 61000-3-2 — "Electromagnetic Compatibility - Part 3: Limits - Section 2: Limits
for Harmonic Current Emissions (Equipment Input Current Up to and Including
16 A Per Phase)."
• EN 61000-3-3 — "Electromagnetic Compatibility - Part 3: Limits - Section 3:
Limitation of Voltage Fluctuations and Flicker in Low-Voltage Supply Systems for
Equipment With Rated Current Up to and Including 16 A."
• EN 60950 — "Safety of Information Technology Equipment."
NOTE: EN 55022 emissions requirements provide for two classifications:
• Class A is for typical commercial areas.
• Class B is for typical domestic areas.
This Dell device is classified for use in a typical Class B domestic environment.
A "Declaration of Conformity" in accordance with the preceding directives and standards has
been made and is on file at Dell Inc. Products Europe BV, Limerick, Ireland.
CE Mark Notice
This equipment complies with the essential requirements of the European
Union Directive 1999/5/EC.
This Class B (or Class A, if so indicated on the registration label) digital apparatus meets
the requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la Classe B (ou Classe A, si ainsi indiqué sur l’étiquette
d’enregistration) respecte toutes les exigences du Reglement sur le Materiel Brouilleur du
Canada.
Appendix 109
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110 Appendix
Australia and New Zealand
VCCI Notice (Japan Only)
Most Dell computers are classified by the Voluntary Control Council for Interference
(VCCI) as Class B information technology equipment (ITE). However, the inclusion of
certain options can change the rating of some configurations to Class A. ITE, including
devices, expansion cards, printers, input/output (I/O) devices, monitors, and so on,
integrated into or connected to the computer should match the electromagnetic
environment classification (Class A or B) of the computer.
To determine which classification applies to your computer, examine the regulatory
labels/markings (see "VCCI Class A ITE Regulatory Mark" and "VCCI Class B ITE
Regulatory Mark") located on the bottom, side, or back panel of your computer. Once you
have determined your computer’s VCCI classification, read the appropriate VCCI notice.
Class B ITE
This is a Class B product based on the standard of the Voluntary Control Council for
Interference (VCCI) for information technology equipment. If this equipment is used near a
radio or television receiver in a domestic environment, it may cause radio interference. Install
and use the equipment according to the instruction manual.
VCCI Class B ITE Regulatory Mark
If the regulatory label includes the following marking, your computer is a Class B product:
Appendix 111
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MIC Notice (Republic of Korea Only)
To determine which classification (Class A or B) applies to your computer (or other Dell
digital device), examine the Republic of Korean Ministry of Information and
Communications (MIC) registration labels located on your computer (or other Dell digital
device). The MIC label may be located separately from the other regulatory marking applied
to your product. Line two of the label identifies the emissions class for the product—"(A)"
for Class A products or "(B)" for Class B products.
NOTE: MIC emissions requirements provide for two classifications:
• Class A devices are for business purposes.
• Class B devices are for nonbusiness purposes.
Class B Device
Please note that this device has been approved for nonbusiness purposes and may be used in
any environment, including residential areas.
MIC Class B Regulatory Label
If the regulatory label includes the following marking, your computer is a Class B product.
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112 Appendix
Polish Center for Testing and Certification Notice
The equipment should draw power from a socket with an attached protection circuit (a
3-prong socket). All equipment that works together (computer, monitor, printer, and so on)
should have the same power supply source.
The phasing conductor of the room’s electrical installation should have a reserve short-
circuit protection device in the form of a fuse with a nominal value no larger than
16 amperes (A).
To completely switch off the equipment, the power supply cable must be removed from the
power supply socket, which should be located near the equipment and easily accessible.
A protection mark "B" confirms that the equipment is in compliance with the protection
usage requirements of standards PN-93/T-42107 and PN-EN 55022.
Appendix 113
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PN–EN 60950:2000 i PN–EN 55022:2000.
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114 Appendix
NOM Information (Mexico Only)
The following information is provided on the device(s) described in this document in
compliance with the requirements of the official Mexican standards (NOM):
Table 0-1.
Exporter: Dell Inc.
One Dell Way
Round Rock, TX 78682
Appendix 115
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Wireless Regulatory Information
The Dell™ Axim™ X50 device must be used in strict accordance with the manufacturer's
instructions as described in the user documentation that comes with the product. For
country-specific approvals, see Radio approvals. Dell Inc. is not responsible for any radio or
television interference caused by unauthorized modification of the device, or the
substitution or attachment of connecting cables and equipment other than that specified by
Dell Inc. The correction of interference caused by such unauthorized modification,
substitution or attachment is the responsibility of the user. Dell Inc. and its authorized
resellers or distributors are not liable for any damage or violation of government regulations
that may arise from the user failing to comply with these guidelines.
Europe—CE Declaration of Conformity
EN 301 489 v1.4.1 (December 2001), EN 301 489 v1.2.1 (December 2001), EN 300 328
v1.4.1 (August 2002), EN60950 (January 2000)
Importer: Dell Computer de México,
S.A. de C.V.
Paseo de la Reforma 2620 - 11° Piso
Col. Lomas Altas
11950 México, D.F.
Ship to: Dell Computer de México,
S.A. de C.V. al Cuidado de Kuehne &
Nagel de México S. de R.I.
Avenida Soles No. 55
Col. Peñon de los Baños
15520 México, D.F.
Models: HC03U, HC03UL, and HD04U
Supply voltage: 100–240 VAC
Frequency: 50–60 Hz
Current Consumption: 0.4 A
Output voltage: 5.4 VDC
Output current: 2.41 A
Table 0-1.
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116 Appendix
English Hereby, Dell Inc. declares that this HC03U/HCO3UL is in
compliance with the essential requirements and other relevant
provisions of Directive 1999/5/EC.
Finnish Dell Inc. vakuuttaa täten että HC03U/HCO3UL tyyppinen laite
on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien
direktiivin muiden ehtojen mukainen.
Dutch Hierbij verklaart Dell Inc. dat het toestel HC03U/HCO3UL in
overeenstemming is met de essentiële eisen en de andere relevante
bepalingen van richtlijn 1999/5/EG
Bij deze verklaart Dell Inc. dat deze HC03U/HCO3UL voldoet aan
de essentiële eisen en aan de overige relevante bepalingen van
Richtlijn 1999/5/EC.
French Par la présente Dell Inc. déclare que l'appareil HC03U/HCO3UL
est conforme aux exigences essentielles et aux autres dispositions
pertinentes de la directive 1999/5/CE
Par la présente, Dell Inc. déclare que ce HC03U/HCO3UL est
conforme aux exigences essentielles et aux autres dispositions de la
directive 1999/5/CE qui lui sont applicables
Swedish Härmed intygar Dell Inc. att denna HC03U/HCO3UL står I
överensstämmelse med de väsentliga egenskapskrav och övriga
relevanta bestämmelser som framgår av direktiv 1999/5/EG.
Danish Undertegnede Dell Inc. erklærer herved, at følgende udstyr
HC03U/HCO3UL overholder de væsentlige krav og øvrige
relevante krav i direktiv 1999/5/EF
German Hiermit erklärt Dell Inc., dass sich dieser/diese/dieses
HC03U/HCO3UL in Übereinstimmung mit den grundlegenden
Anforderungen und den anderen relevanten Vorschriften der
Richtlinie 1999/5/EG befindet". (BMWi)
Hiermit erklärt Dell Inc. die Übereinstimmung des Gerätes
HC03U/HCO3UL mit den grundlegenden Anforderungen und
den anderen relevanten Festlegungen der Richtlinie 1999/5/EG.
(Wien)
Greek ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Dell Inc. ∆ΗΛΩΝΕΙ ΟΤΙ HC03U/HCO3UL
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩ∆ΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ
ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ∆ΙΑΤΑΞΕΙΣ ΤΗΣ Ο∆ΗΓΙΑΣ
1999/5/
ΕΚ
Appendix 117
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France
Some areas of France have a restricted frequency band. The worst case maximum authorized
power indoors is:
10 mW for the entire 2.4 GHz band (2400 MHz–2483.5 MHz)
100 mW for frequencies between 2446.5 MHz and 2483.5 MHz (NOTE—Channels 10
through 13 inclusive operate in the band 2446.6 MHz to 2483.5 MHz)
There are few possibilities for outdoor use: On private property or on the private property of
public persons, use is subject to a preliminary authorization procedure by the Ministry of
Defence, with maximum authorized power of 100 mW in the 2446.5–2483.5 MHz band. Use
outdoors on public property is not permitted.
In the departments listed below, for the entire 2.4 GHz band:
Maximum authorized power indoors is 100 mW
Maximum authorized power outdoors is 10 mW
Departments in which the use of the 2400–2483.5 MHz band is permitted with an EIRP of
less than 100 mW indoors and less than 10 mW outdoors:
Italian Con la presente Dell Inc. dichiara che questo HC03U/HCO3UL è
conforme ai requisiti essenziali ed alle altre disposizioni pertinenti
stabilite dalla direttiva 1999/5/CE.
Spanish Por medio de la presente Dell Inc. declara que el
HC03U/HCO3UL cumple con los requisitos esenciales y
cualesquiera otras disposiciones aplicables o exigibles de la
Directiva 1999/5/CE
Portuguese Dell Inc. declara que este HC03U/HCO3UL está conforme com os
requisitos essenciais e outras disposições da Directiva 1999/5/CE.
01 Ain
Orientales
36 Indre 66 Pyrénées
02 Aisne 37 Indre et Loire 67 Bas Rhin
03 Allier 41 Loir et Cher 68 Haut Rhin
05 Hautes Alpes 42 Loire 70 Haute Saône
08 Ardennes 45 Loiret 71 Saône et Loire
09 Ariège 50 Manche 75 Paris
11 Aude 55 Meuse 82 Tarn et Garonne
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118 Appendix
This requirement is likely to change over time, allowing to use your wireless LAN card in
more areas within France. Please check with ART for the latest information (www.art-
telecom.fr).
NOTE: Your Dell Axim X50 transmits less than 100 mW, but more than 10 mW.
Japan Standard
STD-T66 (Ver 1.0)
Canada—Industry Canada (IC)
This device complies with RSS210 of Industry Canada. Operation of the device is subject to
the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference that may cause undesired operation.
FCC Standard
47 CFR Part 15, Subpart C (Section 15.247). This version is limited to channel 1 to
channel 11 by specified firmware controlled in the U.S.A.
Federal Communications Commission (FCC)
This device complies with Part 15 of the FCC Rules. Operation of the device is subject to the
following two conditions:
• This device may not cause harmful interference.
12 Aveyron 58 Nièvre 84 Vaucluse
16 Charente 59 Nord 88 Vosges
24 Dordogne 60 Oise 89 Yonne
25 Doubs 61 Orne 90 Territoire de Belfort
26 Drôme 63 Puy du Dôme 94 Val de Marne
32 Gers 64 Pyrénées
Atlantique
Italia A license is required for indoor use. Outdoor use is prohibited.
E' necessaria la concessione ministeriale anche per l'uso interno. Verificare
con i rivenditori la procedura da seguire. L'uso per installazione in esterni
non e' permessa.
Appendix 119
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• This device must accept any interference that may cause undesired operation.
NOTE: The radiated output power of this Dell Axim X50 device is far below the FCC radio
frequency exposure limits. Nevertheless, the Dell Axim X50 device should be used in such a
manner that the potential for human contact during normal operation is minimized. To determine
the location of the antenna within your computer, check the information posted on the general
Dell support site at support.dell.com.
Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy. If the equipment is not
installed and used in accordance with the instructions, the equipment may cause harmful
interference to radio communications. There is no guarantee, however, that such
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception (which can be determined by turning the
equipment off and on), the user is encouraged to try to correct the interference by taking one
or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the distance between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
NOTE: This Dell Axim X50 device must be installed and used in strict accordance with the
manufacturer's instructions as described in the user documentation that comes with the
product. Any other installation or use will violate FCC Part 15 regulations.
NOTE: FCC Radiation Exposure Statement:
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. End users must follow the specific operating instructions for
satisfying RF exposure compliance. This device has been tested and demonstrated
compliance when Bluetooth wireless technology and WLAN are transmitting
simultaneously. This device must not be co-located or operating in conjunction with any
other antenna or transmitter
Mexico
MEC SCT RCPUSCF02-609
Singapore—Approved by IDA for Use in Singapore
DA102617
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120 Appendix
Korea
R-LARN-03-0166
Brazil
Radio Approvals
To determine whether you are allowed to use your wireless network device in a specific
country, please check to see if the radio type number that is printed on the identification
label of your device is listed on the radio approval list posted on the general Dell support site
at support.dell.com.
Contacting Dell
To contact Dell electronically, you can access the following websites:
• www.dell.com
•
support.dell.com
(technical support)
Appendix 121
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•
premiersupport.dell.com
(technical support for educational,
government, healthcare, and medium/large business customers,
including Premier, Platinum, and Gold customers)
For specific web addresses for your country, find the appropriate country
section in the table below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
When you need to contact Dell, use the electronic addresses, telephone
numbers, and codes provided in the following table. If you need assistance in
determining which codes to use, contact a local or an international operator.
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Anguilla General Support
toll-free: 800-335-0031
Antigua and Barbuda General Support
1-800-805-5924
Argentina (Buenos
Aires)
International Access
Code: 00
Country Code: 54
City Code: 11
Website: www.dell.com.ar
E-mail:
us_latin_services@dell.com
E-mail for desktop and
portable computers:
la-techsupport@dell.com
E-mail for servers and
EMC:
la_enterprise@dell.com
Customer Care
toll-free: 0-800-444-0730
Tech Support
toll-free: 0-800-444-0733
Tech Support Services
toll-free: 0-800-444-0724
Sales
0-810-444-3355
Aruba General Support
toll-free: 800-1578
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122 Appendix
Australia (Sydney)
International Access
Code: 0011
Country Code: 61
City Code: 2
E-mail (Australia):
au_tech_support@dell.com
E-mail (New Zealand):
nz_tech_support@dell.com
Home and Small Business
1-300-65-55-33
Government and Business
toll-free: 1-800-633-559
Preferred Accounts Division
(PAD)
toll-free: 1-800-060-889
For servers and storage
toll-free: 1-800-505-095
For desktop and portable
computers
toll-free: 1-800-733-314
Customer Care
toll-free: 1-800-819-339
Corporate Sales
toll-free: 1-800-808-385
Transaction Sales
toll-free: 1-800-808-312
Fax
toll-free: 1-800-818-341
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Appendix 123
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Austria (Vienna)
International Access
Code: 900
Country Code: 43
City Code: 1
Website:
support.euro.dell.com
E-mail:
tech_support_central_euro
pe@dell.com
Home/Small Business Sales
0820 240 530 00
Home/Small Business Fax
0820 240 530 49
Home/Small Business
Customer Care
0820 240 530 14
Preferred
Accounts/Corporate
Customer Care
0820 240 530 16
Home/Small Business
Technical Support
0820 240 530 14
Preferred
Accounts/Corporate
Technical Support
0660 8779
Switchboard
0820 240 530 00
Bahamas General Support
toll-free: 1-866-278-6818
Barbados General Support
1-800-534-3066
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
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124 Appendix
Belgium (Brussels)
International Access
Code: 00
Country Code: 32
City Code: 2
Website:
support.euro.dell.com
E-mail for French Speaking
Customers:
support.euro.dell.com/be/fr
/emaildell/
Technical Support
024819288
Technical Support Fax
024819295
Customer Care
02 713 15 .65
Corporate Sales
024819100
Fax
024819299
Switchboard
024819100
Bermuda General Support
1-800-342-0671
Bolivia General Support
toll-free: 800-10-0238
Brazil
International Access
Code: 00
Country Code: 55
City Code: 51
Website: www.dell.com/br
Customer Support,
Technical Support
0800 90 3355
Technical Support Fax
51 481 5470
Customer Care Fax
51 481 5480
Sales
0800 90 3390
British Virgin Islands General Support
toll-free: 1-866-278-6820
Brunei
Country Code: 673
Customer Technical
Support (Penang, Malaysia)
604 633 4966
Customer Service (Penang,
Malaysia)
604 633 4949
Transaction Sales (Penang,
Malaysia)
604 633 4955
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
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Canada (North York,
Ontario)
International Access
Code: 011
Online Order Status:
www.dell.ca/ostatus
AutoTech (automated
technical support)
toll-free: 1-800-247-9362
Customer Care (Home
Sales/Small Business)
toll-free: 1-800-847-4096
Customer Care (med./large
business, government)
toll-free: 1-800-326-9463
Technical Support (Home
Sales/Small Business)
toll-free: 1-800-847-4096
Technical Support
(med./large bus.,
government)
toll-free: 1-800-387-5757
Sales (Home Sales/Small
Business)
toll-free: 1-800-387-5752
Sales (med./large bus.,
government)
toll-free: 1-800-387-5755
Spare Parts Sales &
Extended Service Sales
18664403355
Cayman Islands General Support
1-800-805-7541
Chile (Santiago)
Country Code: 56
City Code: 2
Sales, Customer Support,
and Technical Support
toll-free: 1230-020-4823
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
www.dell.com | support.dell.com
FILE LOCATION: N:\systems\DiMaggio\OM\Paper\EN\N6966110.fm
DELL CONFIDENTIAL – PRELIMINARY 7/29/04 - FOR PROOF ONLY
126 Appendix
China (Xiamen)
Country Code: 86
City Code: 592
Technical Support website:
support.dell.com.cn
Technical Support E-mail:
cn_support@dell.com
Technical Support Fax
818 1350
Technical Support
(Dimension™ and
Inspiron™)
toll-free: 800 858 2969
Technical Support
(OptiPlex™, Latitude™,
and Dell Precision™)
toll-free: 800 858 0950
Technical Support (servers
and storage)
toll-free: 800 858 0960
Technical Support
(projectors, PDAs, printers,
switches, routers, and so
on)
toll-free: 800 858 2920
Customer Advocacy
toll-free: 800 858 2060
Customer Advocacy Fax
592 818 1308
Home and Small Business
toll-free: 800 858 2222
Preferred Accounts Division
toll-free: 800 858 2557
Large Corporate Accounts
GCP
toll-free: 800 858 2055
Large Corporate Accounts
Key Accounts
toll-free: 800 858 2628
Large Corporate Accounts
North
toll-free: 800 858 2999
Large Corporate Accounts
North Government and
Education
toll-free: 800 858 2955
Large Corporate Accounts
East
toll-free: 800 858 2020
Large Corporate Accounts
East Government and
Education
toll-free: 800 858 2669
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Appendix 127
FILE LOCATION: N:\systems\DiMaggio\OM\Paper\EN\N6966110.fm
DELL CONFIDENTIAL – PRELIMINARY 7/29/04 - FOR PROOF ONLY
Colombia General Support
980-9-15-3978
Costa Rica General Support
0800-012-0435
Czech Republic
(Prague)
International Access
Code: 00
Country Code: 420
City Code: 2
Website:
support.euro.dell.com
E-mail:
czech_dell@dell.com
Technical Support
02 2186 27 27
Technical Support Fax
02 2186 27 28
Customer Care
02 2186 27 11
Customer Care Fax
02 2186 27 14
Switchboard
02 2186 27 11
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
www.dell.com | support.dell.com
FILE LOCATION: N:\systems\DiMaggio\OM\Paper\EN\N6966110.fm
DELL CONFIDENTIAL – PRELIMINARY 7/29/04 - FOR PROOF ONLY
128 Appendix
Denmark
(Copenhagen)
International Access
Code: 00
Country Code: 45
Website:
support.euro.dell.com
E-mail Support (portable
computers):
den_nbk_support@dell.co
m
E-mail Support (desktop
computers):
den_support@dell.com
E-mail Support (servers):
Nordic_server_support@de
ll.com
Technical Support
7023 0182
Customer Care
(Relational)
7023 0184
Home/Small Business
Customer Care
3287 5505
Switchboard (Relational)
3287 1200
Switchboard Fax
(Relational)
3287 1201
Switchboard (Home/Small
Business)
3287 5000
Switchboard Fax
(Home/Small Business)
3287 5001
Dominica General Support
toll-free: 1-866-278-6821
Dominican Republic General Support
1-800-148-0530
Ecuador General Support
toll-free: 999-119
El Salvador General Support
01-899-753-0777
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Appendix 129
FILE LOCATION: N:\systems\DiMaggio\OM\Paper\EN\N6966110.fm
DELL CONFIDENTIAL – PRELIMINARY 7/29/04 - FOR PROOF ONLY
Finland (Helsinki)
International Access
Code: 990
Country Code: 358
City Code: 9
Website:
support.euro.dell.com
E-mail:
fin_support@dell.com
E-mail Support (servers):
Nordic_support@dell.com
Technical Support
09 253 313 60
Technical Support Fax
09 253 313 81
Relational Customer Care
09 253 313 38
Home/Small Business
Customer Care
09 693 791 94
Fax
09 253 313 99
Switchboard
09 253 313 00
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
www.dell.com | support.dell.com
FILE LOCATION: N:\systems\DiMaggio\OM\Paper\EN\N6966110.fm
DELL CONFIDENTIAL – PRELIMINARY 7/29/04 - FOR PROOF ONLY
130 Appendix
France (Paris)
(Montpellier)
International Access
Code: 00
Country Code: 33
City Codes: (1) (4)
Website:
support.euro.dell.com
E-mail:
support.euro.dell.com/fr/fr/
emaildell/
Home and Small Business
Technical Support
0825 387 270
Customer Care
0825 823 833
Switchboard
0825 004 700
Switchboard (calls from
outside of France)
04 99 75 40 00
Sales
0825 004 700
Fax
0825 004 701
Fax (calls from outside of
France)
04 99 75 40 01
Corporate
Technical Support
0825 004 719
Customer Care
0825 338 339
Switchboard
01 55 94 71 00
Sales
01 55 94 71 00
Fax
01 55 94 71 01
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Appendix 131
FILE LOCATION: N:\systems\DiMaggio\OM\Paper\EN\N6966110.fm
DELL CONFIDENTIAL – PRELIMINARY 7/29/04 - FOR PROOF ONLY
Germany (Langen)
International Access
Code: 00
Country Code: 49
City Code: 6103
Website:
support.euro.dell.com
E-mail:
tech_support_central_euro
pe@dell.com
Technical Support
06103 766-7200
Home/Small Business
Customer Care
0180-5-224400
Global Segment Customer
Care
06103 766-9570
Preferred Accounts
Customer Care
06103 766-9420
Large Accounts Customer
Care
06103 766-9560
Public Accounts Customer
Care
06103 766-9555
Switchboard
06103 766-7000
Greece
International Access
Code: 00
Country Code: 30
Website:
support.euro.dell.com
E-mail:
support.euro.dell.com/gr/e
n/emaildell/
Technical Support
00800-44 14 95 18
Gold Service Technical
Support
00800-44 14 00 83
Switchboard
2108129810
Gold Service Switchboard
2108129811
Sales
2108129800
Fax
2108129812
Grenada General Support
toll-free: 1-866-540-3355
Guatemala General Support
1-800-999-0136
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
www.dell.com | support.dell.com
FILE LOCATION: N:\systems\DiMaggio\OM\Paper\EN\N6966110.fm
DELL CONFIDENTIAL – PRELIMINARY 7/29/04 - FOR PROOF ONLY
132 Appendix
Guyana General Support
toll-free: 1-877-270-4609
Hong Kong
International Access
Code: 001
Country Code: 852
Website:
support.ap.dell.com
E-mail:
apsupport@dell.com
Technical Support
(Dimension™ and
Inspiron™)
2969 3188
Technical Support
(OptiPlex™, Latitude™,
and Dell Precision™)
2969 3191
Technical Support
(PowerApp™, PowerEdge™,
PowerConnect™, and
PowerVault™)
2969 3196
Gold Queue EEC Hotline
2969 3187
Customer Advocacy
3416 0910
Large Corporate Accounts
3416 0907
Global Customer Programs
3416 0908
Medium Business Division
3416 0912
Home and Small Business
Division
2969 3155
India Technical Support
1600 33 8045
Sales
1600 33 8044
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Appendix 133
FILE LOCATION: N:\systems\DiMaggio\OM\Paper\EN\N6966110.fm
DELL CONFIDENTIAL – PRELIMINARY 7/29/04 - FOR PROOF ONLY
Ireland (Cherrywood)
International Access
Code: 16
Country Code: 353
City Code: 1
Website:
support.euro.dell.com
E-mail:
dell_direct_support@dell.c
om
Technical Support
1850 543 543
U.K. Technical Support
(dial within U.K. only)
0870 908 0800
Home User Customer Care
01 204 4014
Small Business Customer
Care
01 204 4014
U.K. Customer Care (dial
within U.K. only)
0870 906 0010
Corporate Customer Care
1850 200 982
Corporate Customer Care
(dial within U.K. only)
0870 907 4499
Ireland Sales
01 204 4444
U.K. Sales (dial within U.K.
only)
0870 907 4000
Fax/Sales Fax
01 204 0103
Switchboard
01 204 4444
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
www.dell.com | support.dell.com
FILE LOCATION: N:\systems\DiMaggio\OM\Paper\EN\N6966110.fm
DELL CONFIDENTIAL – PRELIMINARY 7/29/04 - FOR PROOF ONLY
134 Appendix
Italy (Milan)
International Access
Code: 00
Country Code: 39
City Code: 02
Website:
support.euro.dell.com
E-mail:
support.euro.dell.com/it/it/
emaildell/
Home and Small Business
Technical Support
02 577 826 90
Customer Care
02 696 821 14
Fax
02 696 821 13
Switchboard
02 696 821 12
Corporate
Technical Support
02 577 826 90
Customer Care
02 577 825 55
Fax
02 575 035 30
Switchboard
02 577 821
Jamaica General Support (dial from
within Jamaica only)
1-800-682-3639
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Appendix 135
FILE LOCATION: N:\systems\DiMaggio\OM\Paper\EN\N6966110.fm
DELL CONFIDENTIAL – PRELIMINARY 7/29/04 - FOR PROOF ONLY
Japan (Kawasaki)
International Access
Code: 001
Country Code: 81
City Code: 44
Website:
support.jp.dell.com
Technical Support (servers)
toll-free: 0120-198-498
Technical Support outside
of Japan (servers)
81-44-556-4162
Technical Support
(Dimension™ and
Inspiron™)
toll-free: 0120-198-226
Technical Support outside
of Japan (Dimension and
Inspiron)
81-44-520-1435
Technical Support (Dell
Precision™, OptiPlex™, and
Latitude™)
toll-free:0120-198-433
Technical Support outside
of Japan (Dell Precision,
OptiPlex, and Latitude)
81-44-556-3894
Technical Support (PDAs,
projectors, printers, routers)
toll-free: 0120-981-690
Technical Support outside
of Japan (PDAs, projectors,
printers, routers)
81-44-556-3468
Faxbox Service
044-556-3490
24-Hour Automated Order
Service
044-556-3801
Customer Care
044-556-4240
Business Sales Division (up
to 400 employees)
044-556-1465
Preferred Accounts Division
Sales (over 400 employees)
044-556-3433
Large Corporate Accounts
Sales (over 3500
employees)
044-556-3430
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
www.dell.com | support.dell.com
FILE LOCATION: N:\systems\DiMaggio\OM\Paper\EN\N6966110.fm
DELL CONFIDENTIAL – PRELIMINARY 7/29/04 - FOR PROOF ONLY
136 Appendix
Korea (Seoul)
International Access
Code: 001
Country Code: 82
City Code: 2
Technical Support
toll-free: 080-200-3800
Sales
toll-free: 080-200-3600
Customer Service (Seoul,
Korea)
toll-free: 080-200-3800
Customer Service (Penang,
Malaysia)
604 633 4949
Fax
2194-6202
Switchboard
2194-6000
Latin America Customer Technical
Support (Austin, Texas,
U.S.A.)
512 728-4093
Customer Service (Austin,
Texas, U.S.A.)
512 728-3619
Fax (Technical Support and
Customer Service) (Austin,
Texas, U.S.A.)
512 728-3883
Sales (Austin, Texas,
U.S.A.)
512 728-4397
SalesFax (Austin, Texas,
U.S.A.)
512 728-4600
or 512 728-3772
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Appendix 137
FILE LOCATION: N:\systems\DiMaggio\OM\Paper\EN\N6966110.fm
DELL CONFIDENTIAL – PRELIMINARY 7/29/04 - FOR PROOF ONLY
Luxembourg
International Access
Code: 00
Country Code: 352
Website:
support.euro.dell.com
E-mail: tech_be@dell.com
Technical Support
(Brussels, Belgium)
3420808075
Home/Small Business Sales
(Brussels, Belgium)
toll-free: 080016884
Corporate Sales (Brussels,
Belgium)
02 481 91 00
Customer Care (Brussels,
Belgium)
02 481 91 19
Fax (Brussels, Belgium)
02 481 92 99
Switchboard (Brussels,
Belgium)
02 481 91 00
Macao
Country Code: 853
Technical Support
toll-free: 0800 582
Customer Service (Penang,
Malaysia)
604 633 4949
Transaction Sales
toll-free: 0800 581
Malaysia (Penang)
International Access
Code: 00
Country Code: 60
City Code: 4
Technical Support (Dell
Precision, OptiPlex, and
Latitude)
toll-free: 1 800 88 0193
Technical Support
(Dimension and Inspiron)
toll-free: 1 800 88 1306
Technical Support
(PowerEdge and
PowerVault)
toll-free: 1800 88 1386
Customer Service
04 633 4949
Transaction Sales
toll-free: 1 800 888 202
Corporate Sales
toll-free: 1 800 888 213
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
www.dell.com | support.dell.com
FILE LOCATION: N:\systems\DiMaggio\OM\Paper\EN\N6966110.fm
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138 Appendix
Mexico
International Access
Code: 00
Country Code: 52
Customer Technical
Support
001-877-384-8979
or 001-877-269-3383
Sales
50-81-8800
or 01-800-888-3355
Customer Service
001-877-384-8979
or 001-877-269-3383
Main
50-81-8800
or 01-800-888-3355
Montserrat General Support
toll-free: 1-866-278-6822
Netherlands Antilles General Support
001-800-882-1519
Netherlands
(Amsterdam)
International Access
Code: 00
Country Code: 31
City Code: 20
Website:
support.euro.dell.com
Technical Support
0206744500
Technical Support Fax
0206744766
Home/Small Business
Customer Care
0206744200
Relational Customer Care
020 674 4325
Home/Small Business Sales
0206745500
Relational Sales
0206745000
Home/Small Business Sales
Fax
0206744775
Relational Sales Fax
0206744750
Switchboard
0206745000
Switchboard Fax
0206744750
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Appendix 139
FILE LOCATION: N:\systems\DiMaggio\OM\Paper\EN\N6966110.fm
DELL CONFIDENTIAL – PRELIMINARY 7/29/04 - FOR PROOF ONLY
New Zealand
International Access
Code: 00
Country Code: 64
E-mail (New Zealand):
nz_tech_support@dell.com
E-mail (Australia):
au_tech_support@dell.com
Technical Support (for
desktop and portable
computers)
0800 443 563
Technical Support (for
servers and storage)
0800 505 098
Home and Small Business
0800 446 255
Government and Business
0800 444 617
Sales
0800 441 567
Fax
0800 441 566
Nicaragua General Support
001-800-220-1006
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
www.dell.com | support.dell.com
FILE LOCATION: N:\systems\DiMaggio\OM\Paper\EN\N6966110.fm
DELL CONFIDENTIAL – PRELIMINARY 7/29/04 - FOR PROOF ONLY
140 Appendix
Norway (Lysaker)
International Access
Code: 00
Country Code: 47
Website:
support.euro.dell.com
E-mail Support (portable
computers):
nor_nbk_support@dell.co
m
E-mail Support (desktop
computers):
nor_support@dell.com
E-mail Support (servers):
nordic_server_support@del
l.com
Technical Support
671 16882
Relational Customer Care
671 17514
Home/Small Business
Customer Care
23162298
Switchboard
671 16800
Fax Switchboard
671 16865
Panama General Support
001-800-507-0962
Peru General Support
0800-50-669
Poland (Warsaw)
International Access
Code: 011
Country Code: 48
City Code: 22
Website:
support.euro.dell.com
E-mail:
pl_support_tech@dell.com
Customer Service Phone
57 95 700
Customer Care
57 95 999
Sales
57 95 999
Customer Service Fax
57 95 806
Reception Desk Fax
57 95 998
Switchboard
57 95 999
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Appendix 141
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Portugal
International Access
Code: 00
Country Code: 351
Website:
support.euro.dell.com
E-mail:
support.euro.dell.com/pt/e
n/emaildell/
Technical Support
707200149
Customer Care
800 300 413
Sales
800 300 410 or
800 300 411 or
800 300 412 or
21 422 07 10
Fax
21 424 01 12
Puerto Rico General Support
1-800-805-7545
St. Kitts and Nevis General Support
toll-free: 1-877-441-4731
St. Lucia General Support
1-800-882-1521
St. Vincent and the
Grenadines
General Support
toll-free: 1-877-270-4609
Singapore (Singapore)
International Access
Code: 005
Country Code: 65
Technical Support
(Dimension and Inspiron)
toll-free: 1800 394 7430
Technical Support
(OptiPlex, Latitude, and
Dell Precision)
toll-free: 1800 394 7488
Technical Support
(PowerEdge and
PowerVault)
toll-free: 1800 394 7478
Customer Service (Penang,
Malaysia)
604 633 4949
Transaction Sales
toll-free: 800 6011 054
Corporate Sales
toll-free: 800 6011 053
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
www.dell.com | support.dell.com
FILE LOCATION: N:\systems\DiMaggio\OM\Paper\EN\N6966110.fm
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142 Appendix
South Africa
(Johannesburg)
International Access
Code:
09/091
Country Code: 27
City Code: 11
Website:
support.euro.dell.com
E-mail:
dell_za_support@dell.com
Gold Queue
011 709 7713
Technical Support
011 709 7710
Customer Care
011 709 7707
Sales
011 709 7700
Fax
011 706 0495
Switchboard
011 709 7700
Southeast Asian and
Pacific Countries
Customer Technical
Support, Customer Service,
and Sales (Penang,
Malaysia)
604 633 4810
Spain (Madrid)
International Access
Code: 00
Country Code: 34
City Code: 91
Website:
support.euro.dell.com
E-mail:
support.euro.dell.com/es/es
/emaildell/
Home and Small Business
Technical Support
902 100 130
Customer Care
902 118 540
Sales
902 118 541
Switchboard
902 118 541
Fax
902 118 539
Corporate
Technical Support
902 100 130
Customer Care
902 115 236
Switchboard
917229200
Fax
917229583
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Appendix 143
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Sweden (Upplands
Vasby)
International Access
Code: 00
Country Code: 46
City Code: 8
Website:
support.euro.dell.com
E-mail:
swe_support@dell.com
E-mail Support for
Latitude and Inspiron:
Swe-nbk_kats@dell.com
E-mail Support for
OptiPlex:
Swe_kats@dell.com
E-mail Support for Servers:
Nordic_server_support@de
ll.com
Technical Support
08 590 05 199
Relational Customer Care
08 590 05 642
Home/Small Business
Customer Care
08 587 70 527
Employee Purchase
Program (EPP) Support
20 140 14 44
Technical Support Fax
08 590 05 594
Sales
08 590 05 185
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
www.dell.com | support.dell.com
FILE LOCATION: N:\systems\DiMaggio\OM\Paper\EN\N6966110.fm
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144 Appendix
Switzerland (Geneva)
International Access
Code: 00
Country Code: 41
City Code: 22
Website:
support.euro.dell.com
E-mail:
Tech_support_central_Eur
ope@dell.com
E-mail for French-speaking
HSB and Corporate
Customers:
support.euro.dell.com/ch/fr
/emaildell/
Technical Support (Home
and Small Business)
0844 811 411
Technical Support
(Corporate)
0844 822 844
Customer Care (Home and
Small Business)
0848 802 202
Customer Care
(Corporate)
0848 821 721
Fax
0227990190
Switchboard
0227990101
Taiwan
International Access
Code: 002
Country Code: 886
Technical Support
(portable and desktop
computers)
toll-free: 00801 86 1011
Technical Support (servers
and storage)
toll-free: 00801 60 1256
Corporate Sales
toll-free: 00801 651 227
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Appendix 145
FILE LOCATION: N:\systems\DiMaggio\OM\Paper\EN\N6966110.fm
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Thailand
International Access
Code: 001
Country Code: 66
Technical Support
(OptiPlex, Latitude, and
Dell Precision)
toll-free: 1800 0060 07
Technical Support
(PowerEdge and
PowerVault)
toll-free: 1800 0600 09
Customer Service (Penang,
Malaysia)
604 633 4949
Sales
toll-free: 0880 060 09
Trinidad/Tobago General Support
1-800-805-8035
Turks and Caicos
Islands
General Support
toll-free: 1-866-540-3355
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
www.dell.com | support.dell.com
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DELL CONFIDENTIAL – PRELIMINARY 7/29/04 - FOR PROOF ONLY
146 Appendix
U.K. (Bracknell)
International Access
Code: 00
Country Code: 44
City Code: 1344
Website:
support.euro.dell.com
Customer Care website:
support.euro.dell.com/uk/en/ECare/Form/Home.asp
E-mail:
dell_direct_support@dell.c
om
Technical Support
(Corporate/Preferred
Accounts/PAD [1000+
employees])
0870 908 0500
Technical Support
(direct/PAD and general)
0870 908 0800
Global Accounts Customer
Care
01344 373 186
Home and Small Business
Customer Care
0870 906 0010
Corporate Customer Care
01344 373 185
Preferred Accounts
(500–5000 employees)
Customer Care
0870 906 0010
Central Government
Customer Care
01344 373 193
Local Government &
Education Customer Care
01344 373 199
Health Customer Care
01344 373 194
Home and Small Business
Sales
0870 907 4000
Corporate/Public Sector
Sales
01344 860 456
Home and Small Business
Fax
0870 907 4006
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Appendix 147
FILE LOCATION: N:\systems\DiMaggio\OM\Paper\EN\N6966110.fm
DELL CONFIDENTIAL – PRELIMINARY 7/29/04 - FOR PROOF ONLY
Uruguay General Support
toll-free: 000-413-598-
2521
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
www.dell.com | support.dell.com
FILE LOCATION: N:\systems\DiMaggio\OM\Paper\EN\N6966110.fm
DELL CONFIDENTIAL – PRELIMINARY 7/29/04 - FOR PROOF ONLY
148 Appendix
U.S.A. (Austin, Texas)
International Access
Code: 011
Country Code: 1
Automated Order-Status
Service
toll-free: 1-800-433-9014
AutoTech (portable and
desktop computers)
toll-free: 1-800-247-9362
Consumer (Home and Home Office)
Technical Support
toll-free: 1-800-624-9896
Customer Service
toll-free: 1-800-624-9897
DellNet™ Service and
Support
toll-free: 1-877-Dellnet
(1-877-335-5638)
Employee Purchase
Program (EPP) Customers
toll-free: 1-800-695-8133
Financial Services website:
www.dellfinancialservices.com
Financial Services
(lease/loans)
toll-free: 1-877-577-3355
Financial Services (Dell
Preferred Accounts [DPA])
toll-free: 1-800-283-2210
Business
Customer Service and
Technical Support
toll-free: 1-800-822-8965
Employee Purchase
Program (EPP) Customers
toll-free: 1-800-695-8133
Printers and Projectors
Technical Support
toll-free: 1-877-459-7298
Public (government, education, and healthcare)
Customer Service and
Technical Support
toll-free: 1-800-456-3355
Employee Purchase
Program (EPP) Customers
toll-free: 1-800-234-1490
Dell Sales
toll-free: 1-800-289-3355
or toll-free: 1-800-879-
3355
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Appendix 149
FILE LOCATION: N:\systems\DiMaggio\OM\Paper\EN\N6966110.fm
DELL CONFIDENTIAL – PRELIMINARY 7/29/04 - FOR PROOF ONLY
U.S. Virgin Islands General Support
1-877-673-3355
Venezuela General Support
8001-3605
Country (City)
International Access
Code Country Code
City Code
Department Name or
Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
www.dell.com | support.dell.com
FILE LOCATION: N:\systems\DiMaggio\OM\Paper\EN\N6966110.fm
DELL CONFIDENTIAL – PRELIMINARY 7/29/04 - FOR PROOF ONLY
150 Appendix
Appendix 151
Limited Warranties
Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day,
1-year, 2-year, 3-year, or 4-year limited warranty, depending on the product purchased. To
determine which warranty came with your hardware product(s), see your packing slip or
invoice. The following sections describe the limited warranties and return policy for the U.S.,
the limited warranties and return policy for Canada, the manufacturer guarantee for Latin
America and the Caribbean, and the Intel® Pentium® and Celeron® warranty for the U.S.
and Canada.
Limited Warranty for Dell-Branded Hardware Products (U.S.
Only)
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your—our end-user
customer's—Dell-branded hardware products, including Dell-branded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
• Software, including the operating system and software added to the Dell-branded
hardware products through our factory-integration system, third-party software, or the
reloading of software
• Non-Dell-branded and Solution Provider Direct products and accessories
• Problems that result from:
– External causes such as accident, abuse, misuse, or problems with electrical
power
– Servicing not authorized by Dell
– Usage that is not in accordance with product instructions
– Failure to follow the product instructions or failure to perform preventive
maintenance
– Problems caused by using accessories, parts, or components not supplied by Dell
• Products with missing or altered Service Tags or serial numbers
• Products for which Dell has not received payment
www.dell.com | support.dell.com
152 Appendix
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR
JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR
MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND
REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL
EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT
NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD
REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES,
WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED
WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS
LIMITATION MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN
THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-
PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING
AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR
LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE
PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM
AMOUNT FOR WHICH WE ARE RESPONSIBLE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO YOU.
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your packing slip or invoice,
except for the following Dell-branded hardware:
• Portable computer batteries carry a 1-year limited warranty.
• Projector lamps carry a 90-day limited warranty.
• Memory carries a lifetime limited warranty.
• Monitors carry the longer of either a 3-year limited warranty or the remainder of the
warranty for the Dell computer to which the monitor will be connected.
• "PDAs, MP3 players, earphones, remote inline controls, and AC adapters carry a 1-year
limited warranty.
• Other add-on hardware carries the longer of either a 1-year limited warranty for new
parts and a 90-day limited warranty for reconditioned parts or, for both new and
reconditioned parts, the reminder of the warranty for the Dell computer on which
such parts are installed.
Appendix 153
The limited warranty on all Dell-branded products begins on the date of the packing slip or
invoice. The warranty period is not extended if we repair or replace a warranted product or
any parts. Dell may change the availability of limited warranties, at its discretion, but any
changes will not be retroactive.
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following
table. Please also have your Dell Service Tag or order number available.
What will Dell do?
During the 90 days of the 90-day limited warranty and the first year of all other limited
warranties: During the 90 days of the 90-day limited warranty and the first year of all other
limited warranties, we will repair any Dell-branded hardware products returned to us that
prove to be defective in materials or workmanship. If we are not able to repair the product,
we will replace it with a comparable product that is new or refurbished.
Individual Home Consumers: U.S. Only
Technical Support 1-800-624-9896
Customer Service 1-800-624-9897
Individual Home Consumers who purchased through an Employee
Purchase Program:
Technical Support and Customer Service 1-800-822-8965
Home and Small Business Commercial Customers:
Technical Support and Customer Service 1-800-456-3355
Medium, Large, or Global Commercial Customers, Healthcare
Customers, and Value-Added Resellers (VARs):
Technical Support and Customer Service 1-800-822-8965
Government and Education Customers:
Technical Support and Customer Service 1-800-234-1490
Dell-Branded Memory 1-888-363-5150
www.dell.com | support.dell.com
154 Appendix
When you contact us, we will issue a Return Material Authorization Number for you to
include with your return. You must return the products to us in their original or equivalent
packaging, prepay shipping charges, and insure the shipment or accept the risk if the product
is lost or damaged in shipment. We will return the repaired or replacement products to you.
We will pay to ship the repaired or replaced products to you if you use an address in the
United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we
will ship the product to you freight collect.
If we determine that the product is not covered under this warranty, we will notify you and
inform you of service alternatives that are available to you on a fee basis.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s)
and any other storage device(s) in the product(s). Remove any confidential, proprietary, or
personal information and removable media such as floppy disks, CDs, or PC Cards. We are not
responsible for any of your confidential, proprietary, or personal information; lost or corrupted
data; or damaged or lost removable media.
During the remaining years: For the remaining period of the limited warranty, we will replace
any defective part with new or refurbished parts, if we agree that it needs to be replaced.
When you contact us, we will require a valid credit card number at the time you request a
replacement part, but we will not charge you for the replacement part as long as you return
the original part to us within 30 days after we ship the replacement part to you. If we do not
receive the original part within 30 days, we will charge to your credit card the then-current
standard price for that part.
We will pay to ship the part to you if you use an address in the United States (excluding
Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the part freight
collect. We will also include a prepaid shipping container with each replacement part for
your use in returning the replaced part to us.
NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any
other storage device(s) in the product(s). We are not responsible for lost or corrupted data.
What if I purchased a service contract?
If your service contract is with Dell, service will be provided to you under the terms of the
service agreement. Please refer to that contract for details on how to obtain service.
If you purchased through us a service contract with one of our third-party service providers,
please refer to that contract for details on how to obtain service.
How will you fix my product?
We use new and refurbished parts made by various manufacturers in performing warranty
repairs and in building replacement parts and systems. Refurbished parts and systems are
parts or systems that have been returned to Dell, some of which were never used by a
customer. All parts and systems are inspected and tested for quality. Replacement parts and
systems are covered for the remaining period of the limited warranty for the product you
bought. Dell owns all parts removed from repaired products.
Appendix 155
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers ownership of
the system and records the transfer with us. The limited warranty on Dell-branded memory
may not be transferred. You may record your transfer by going to Dell's website:
• If you are an Individual Home Consumer, go to
www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm
• If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go
to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm
• If you are a Government, Education, or Healthcare Customer, or an Individual Home
Consumer who purchased through an Employee Purchase Program, go to
www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm
If you do not have Internet access, call your customer care representative or call 1-800-624-
9897.
Total Satisfaction Return Policy (U.S. Only)
We value our relationship with you and want to make sure that you're satisfied with your
purchases. That's why we offer a "Total Satisfaction" return policy for most products that
you—the end-user customer—purchase directly from Dell. Under this policy, you may return
to Dell products that you purchased directly from Dell for a credit or a refund of the
purchase price paid, less shipping and handling and applicable return fees as follows:
•New Hardware Products and Accessories — Unless you have a separate agreement
with Dell, all new hardware, accessories, peripherals, parts, and unopened software still
in its sealed package, excluding the products listed below, may be returned within 21
days from the date on the packing slip or invoice. New PowerEdge™, PowerConnect™,
and PowerVault™ products may be returned within 30 days from the date on the
packing slip or invoice except that new PowerEdge™SC servers and n-Series products
purchased from the Small and Medium Business Sales Division may only be returned
within 14 days from the date on the packing slip or invoice. To return applications
software or an operating system that has been installed by Dell, you must return the
entire computer. A different return policy applies to nondefective products purchased
through Dell's Software and Peripherals division by customers of our Small and
Medium Business divisions. Those products may be returned within 21 days from the
date on the packing slip or invoice, but a fifteen percent (15%) return fee will be
deducted from any refund or credit. The "Total Satisfaction" Return Policy and
Software and Peripherals division return policy are not available for Dell | EMC
storage products, EMC-branded products, Unisys-branded products, PowerVault™
160T tape libraries, enterprise software, non-Dell branded enterprise products,
software and/or software licenses purchased under any type of volume purchase
agreement or any non-Dell customized hardware and/or hardware product(s).
www.dell.com | support.dell.com
156 Appendix
•Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — All
reconditioned or refurbished PowerEdge™, PowerConnect™, and PowerVault™
products may be returned within 30 days from the date on the packing slip or invoice.
All other reconditioned or refurbished Dell-branded hardware products and parts may
be returned within 14 days of the date on the packing slip or invoice.
•How to Return — To return products, e-mail or call Dell customer service to receive a
Credit Return Authorization Number within the return policy period applicable to the
product you want to return. You must obtain a Credit Return Authorization Number
in order to return the product. See "Contacting Dell" or "Getting Help" in your
customer documentation (or www.dell.com/us/en/gen/contact.htm) to find the
appropriate contact information for obtaining customer assistance.
You must ship the products to Dell within 5 days of the date that Dell issues the Credit
Return Authorization Number. You must also return the products to Dell in their original
packaging, in as-new condition along with any media, documentation, and all other items
that were included in the original shipment, prepay shipping charges, and insure the
shipment or accept the risk of loss or damage during shipment.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s)
and any other storage device(s) in the product(s). Remove any confidential, proprietary, or
personal information and removable media such as floppy disks, CDs, or PC Cards. We are not
responsible for any of your confidential, proprietary, or personal information; lost or corrupted
data; or damaged or lost removable media.
Limited Warranty Terms for Dell-Branded Hardware Products
(Canada Only)
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your—our end-user
customer's—Dell-branded hardware products, including Dell-branded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
• Software, including the operating system and software added to the Dell-branded
hardware products through our factory-integration system, or the reloading of the
software
• Non-Dell branded and Solution Provider Direct products and accessories
• Problems that result from:
– External causes such as accident, abuse, misuse, or problems with electrical
power
– Servicing not authorized by Dell
Appendix 157
– Usage that is not in accordance with product instructions
– Failure to follow the product instructions or failure to perform preventive
maintenance
– Problems caused by using accessories, parts, or components not supplied by Dell
• Products with missing or altered Service Tags or serial numbers
• Products for which Dell has not received payment
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S
RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED
TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY
STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON
YOUR PACKING SLIP OR INVOICE. EXCEPT FOR THE EXPRESS WARRANTIES
CONTAINED IN THIS WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER
WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE.
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED
WARRANTIES OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY OR CONDITION LASTS. THEREFORE, THE FOREGOING
EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN
THIS WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL,
OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY
LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR
PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST
SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID
FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM
AMOUNT FOR WHICH WE ARE RESPONSIBLE.
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your packing slip or invoice,
except that the limited warranty on Dell-branded batteries lasts only 1 year and the limited
warranty on the lamps for Dell-branded projectors lasts only 90 days. The limited warranty
begins on the date of the packing slip or invoice. The warranty period is not extended if we
repair or replace a warranted product or any parts. Dell may change the terms and availability
of limited warranties, at its discretion, but any changes will not be retroactive (that is, the
warranty terms in place at the time of purchase will apply to your purchase).
www.dell.com | support.dell.com
158 Appendix
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following
table. Please also have your Dell Service Tag or order number available.
What will Dell do?
During the 90 days of the 90-day limited warranty and the first year of all other limited
warranties: During the 90 days of the 90-day limited warranty and the first year of all other
limited warranties, we will repair any Dell-branded hardware products returned to us that
prove to be defective in materials or workmanship. If we are not able to repair the product,
we will replace it with a comparable product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number for you to
include with your return. You must return the products to us in their original or equivalent
packaging, prepay shipping charges, and insure the shipment or accept the risk if the product
is lost or damaged in shipment. We will return the repaired or replacement products to you.
We will pay to ship the repaired or replaced products to you if you use an address in Canada.
Otherwise, we will ship the product to you freight collect.
Individual Home Consumers; Home Office and Small Business
Customers:
Canada Only
Technical Support and Customer Service 1-800-847-4096
Medium, Large, and Global Commercial Customers; Government,
Education, and Healthcare Customers; and Value-Added Resellers
(VARs):
Technical Support 1-800-387-5757
Customer Service 1-800-326-9463
Government or Education Customers, or Individual Home
Consumers who purchased through an Employee Purchase
Program:
Technical Support 1-800-387-5757
Customer Service 1-800-326-9463 (Extension
8221 for Individual
Consumers)
Dell-Branded Memory 1-888-363-5150
Appendix 159
If we determine that the problem is not covered under this warranty, we will notify you and
inform you of service alternatives that are available to you on a fee basis.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s)
and any other storage device(s) in the product(s). Remove any confidential, proprietary or
personal information, removable media, such as floppy disks, CDs, or PC Cards. We are not
responsible for any of your confidential, proprietary or personal information; lost or corrupted
data; or damaged or lost removable media.
During the remaining years following the first year of all limited warranties: We will replace
any defective part with new or refurbished parts, if we agree that it needs to be replaced.
When you contact us, we will require a valid credit card number at the time you request a
replacement part, but we will not charge you for the replacement part as long as you return
the original part to us within 30 days after we ship the replacement part to you. If we do not
receive the original part within 30 days, we will charge to your credit card the then-current
standard price for that part.
We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship
the part freight collect. We will also include a prepaid shipping container with each
replacement part for your use in returning the replaced part to us.
NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any
other storage device(s) in the product(s). We are not responsible for lost or corrupted data.
What if I purchased a service contract?
If your service contract is with Dell, service will be provided to you under the terms of the
service contract. Please refer to that contract for details on how to obtain service. Dell's
service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-
847-4096. If you purchased through us a service contract with one of our third-party service
providers, please refer to that contract (mailed to you with your packing slip or invoice) for
details on how to obtain service.
How will you fix my product?
We use new and refurbished parts made by various manufacturers in performing warranty
repairs and in building replacement parts and systems. Refurbished parts and systems are
parts or systems that have been returned to Dell, some of which were never used by a
customer. All parts and systems are inspected and tested for quality. Replacement parts and
systems are covered for the remaining period of the limited warranty for the product you
bought. Dell owns all parts removed from repaired products.
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers ownership of
the system and records the transfer with us. The limited warranty on Dell-branded memory
may not be transferred. You may record your transfer by going to Dell’s website:
www.dell.com | support.dell.com
160 Appendix
• For Canada-purchased computers (in-country transfers) and to transfer from one
customer to another, go to
www.dell.ca/ca/en/gen/topics/segtopic_ccare_nav_013_ccare.htm
• For out-of-country transfers (outside of the original country of purchase), go to
www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm
If you do not have Internet access, call Dell at 1-800-847-4096 (Home Consumer customers)
or 1-800-326-9463 (Corporate Commercial or Government customers).
"Total Satisfaction" Return Policy (Canada Only)
If you are an end-user customer who bought new products directly from Dell, you may return
them to Dell up to 30 days after you receive them for a refund or credit of the product
purchase price. If you are an end-user customer who bought reconditioned or refurbished
products from Dell, you may return them to Dell within 14 days after the date on the
packing slip or invoice for a refund or credit of the product purchase price. In either case, the
refund or credit will not include any shipping and handling charges shown on your packing
slip or invoice and will be subject to a fifteen percent (15%) restocking fee, unless otherwise
prohibited by law. If you are an organization that bought the products under a written
agreement with Dell, the agreement may contain different terms for the return of products
than specified by this policy.
To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a
Credit Return Authorization Number. To expedite the process of your refund or credit, Dell
expects you to return the products to Dell in their original packaging within 5 days of the
date that Dell issues the Credit Return Authorization Number. You must also prepay
shipping charges and insure the shipment or accept the risk of loss or damage during
shipment. You may return software for a refund or credit only if the sealed package
containing the floppy disk(s) or CD(s) is unopened. Returned products must be in as-new
condition, and all of the manuals, floppy disk(s), CD(s), power cables, and other items
included with a product must be returned with it. For customers who want to return, for
refund or credit only, either application or operating system software that has been installed
by Dell, the whole system must be returned, along with any media and documentation that
may have been included in the original shipment.
The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also
does not apply to products purchased through Dell's Software and Peripherals division. For
those products, please instead refer to Dell's Software and Peripheral's then-current return
policy (see the following section, "Dell Software and Peripherals [Canada Only]").
Appendix 161
Dell Software and Peripherals (Canada Only)
Third-Party Software and Peripherals Products
Similar to other resellers of software and peripherals, Dell does not warrant third-party
products. Third-party software and peripheral products are covered by the warranties
provided by the original manufacturer or publisher only. Third-party manufacturer
warranties vary from product to product. Consult your product documentation for specific
warranty information. More information may also be available from the manufacturer or
publisher.
While Dell offers a wide selection of software and peripheral products, we do not specifically
test or guarantee that all of the products we offer work with any or all of the various models
of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of
different brands of computers available today. If you have questions about compatibility, we
recommend and encourage you to contact the third-party software and peripheral product
manufacturer or publisher directly.
Dell-Branded Peripheral Products
Dell does provide a limited warranty for new Dell-branded peripheral products (products for
which Dell is listed as the manufacturer) such as monitors, batteries, memory, docking
stations, and projectors. To determine which limited warranty applies to the product you
purchased, see the Dell packing slip or invoice and/or the product documentation that
accompanied your product. Descriptions of Dell's limited warranties are described in
preceding sections.
Return Policy
If you are an end-user customer who bought Dell Software and Peripherals products directly
from a Dell company, you may return Dell Software and Peripherals products that are in as-
new condition to Dell up to 30 days from the date on the packing slip or invoice for a refund
of the product purchase price if already paid. This refund will not include any shipping and
handling charges shown on your packing slip or invoice; you are responsible for those.
To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a
Credit Return Authorization Number. You must ship the Dell Software and Peripherals
products back to Dell in their original manufacturer's packaging (which must be in as-new
condition), prepay shipping charges, and insure the shipment or accept the risk of loss or
damage during shipment.
To qualify for refund or replacement, returned products must be in as-new condition,
software products must be unopened, and all of the manuals, floppy disk(s), CD(s), power
cables, and other items included with a product must be returned with it.
www.dell.com | support.dell.com
162 Appendix
1-Year End-User Manufacturer Guarantee (Latin America and
the Caribbean Only)
Guarantee
Dell Computer Corporation ("Dell") warrants to the end user in accordance with the
following provisions that its branded hardware products, purchased by the end user from a
Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be
free from defects in materials, workmanship, and design affecting normal use, for a period of
1 year from the original purchase date. Products for which proper claims are made will, at
Dell’s option, be repaired or replaced at Dell’s expense. Dell owns all parts removed from
repaired products. Dell uses new and reconditioned parts made by various manufacturers in
performing repairs and building replacement products.
Exclusions
This Guarantee does not apply to defects resulting from: improper or inadequate
installation, use, or maintenance; actions or modifications by unauthorized third parties or
the end user; accidental or willful damage; or normal wear and tear.
Making a Claim
Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale
within the guarantee period. The end user must always supply proof of purchase, indicating
name and address of the seller, date of purchase, model and serial number, name and address
of the customer, and details of symptoms and configuration at the time of malfunction,
including peripherals and software used. Otherwise, Dell may refuse the guarantee claim.
Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground
freight and insurance to and from Dell’s repair/replacement center. The end user must
ensure that the defective product is available for collection properly packed in original or
equally protective packaging together with the details listed above and the return number
provided to the end user by Dell.
Limitation and Statutory Rights
Dell makes no other warranty, guarantee or like statement other than as explicitly stated
above, and this Guarantee is given in place of all other guarantees whatsoever, to the fullest
extent permitted by law. In the absence of applicable legislation, this Guarantee will be the
end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor
any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or
consequential loss arising from negligence, breach of contract, or howsoever.
This Guarantee does not impair or affect mandatory statutory rights of the end user against
and/or any rights resulting from other contracts concluded by the end user with Dell and/or
any other seller.
Appendix 163
Dell World Trade LP
One Dell Way, Round Rock, TX 78682, USA
Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10)
Avenida Industrial Belgraf, 400
92990-000 - Eldorado do Sul – RS - Brasil
Dell Computer de Chile Ltda
Coyancura 2283, Piso 3- Of.302,
Providencia, Santiago - Chile
Dell Computer de Colombia Corporation
Carrera 7 #115-33 Oficina 603
Bogota, Colombia
Dell Computer de Mexico SA de CV
Paseo de la Reforma 2620 - 11° Piso
Col. Lomas Altas
11950 México, D.F.
www.dell.com | support.dell.com
164 Appendix
Appendix 165
Glossary
802.11 (WI-FI)—A wireless technology standard for mid-range networking
devices that allows for enabled devices to automatically recognize each other.
BLUETOOTH®WIRELESS TECHNOLOGY —A wireless technology standard for
short-range (10 m [30 ft]) networking devices that allows for enabled devices to
automatically recognize each other.
COMPACTFLASH CARD —A removable card that is used to expand the
capabilities of a device. Common types of CompactFlash cards include memory
and wireless cards.
CRADLE —A device that allows your handheld device to synchronize with a
computer, recharge its battery, and run on AC power.
DHCP — dynamic host configuration protocol — A communication protocol
that allows network administrators to manage and automate the assignment of
Internet Protocol addresses to computers in a network.
IMAP — Internet message access protocol — A standard client/server protocol
that allows you to access your e-mail from a server. Using IMAP, you can store and
browse your e-mail on the server.
INFRARED SENSOR —A port that allows you to transfer data between the
computer and infrared-compatible devices without using a cable connection.
ISP — Internet service provider — A company that allows you to access its host
server to connect directly to the Internet, send and receive e-mail, and access
websites. The ISP typically provides you with a software package, username, and
access phone numbers for a fee.
LAN — local area network — A computer network covering a small area. A LAN
usually is confined to a building or a few nearby buildings. A LAN can be
connected to another LAN over any distance via telephone lines and radio waves
to form a wide area network (WAN).
PIM — personal information manager — A program that stores and organizes
your personal information, such as Calendar, Contacts, Messaging, and Tasks.
POP3 — post office protocol 3 — A standard client/server protocol that allows
you to access your e-mail from a server. Using POP3, you must download your
e-mail to your local system to view and browse your messages.
RAM — random-access memory — The primary temporary storage area for
program instructions and data. Any information stored in RAM is lost when you
perform a reset.
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166 Appendix
RAS — remote access server — A type of server that allows users to access a
network from a remote location.
ROM — read-only memory — Memory that stores data and programs that
cannot be deleted or written to by the device. ROM, unlike RAM, retains its
contents after you perform a reset. Some programs essential to the operation of
your device reside in ROM.
SDRAM — synchronous dynamic random-access memory — A type of DRAM
that is synchronized with the optimal clock speed of the microprocessor.
SECURE DIGITAL MEMORY CARD —A type of removable memory
commonly used in digital cameras, handheld devices, cell phones, and other
devices. Secure Digital memory cards are approximately the size of a postage
stamp.
SERIAL CONNECTOR —An I/O port often used to connect devices such as a
handheld digital device or digital camera to your computer.
SMS — short message service — A service that is capable of sending short
messages to wireless devices.
SMTP — simple mail transfer protocol — A type of protocol used for sending
and receiving e-mail. SMTP is typically coupled with POP3 or IMAP.
SYNC CABLE —A cable through which you can connect a handheld device to a
computer to transfer or synchronize files.
SYNCHRONIZATION —An automated process that replaces the files in one
location with the most updated files from another location. For example, you can
synchronize the files on your computer with the files on your handheld device.
TCP/IP — transmission control protocol/Internet protocol — The basic
communication language of the Internet. TCP/IP can also be used as a
communication protocol in an intranet or extranet.
USB — universal serial bus — A hardware interface for a low-speed device such
as a USB-compatible keyboard, mouse, joystick, scanner, set of speakers, printer,
broadband devices (DSL and cable modems), imaging devices, or storage devices.
Devices are plugged directly into a 4-pin socket on your computer or into a
multiport hub that plugs into your computer. USB devices can be connected and
disconnected while the computer is turned on, and they can also be daisy-chained
together.
VPN — virtual private network — A set of communication protocols that allows
remote users to securely access a network.
WAP — wireless application protocol — A standardization for the way that
Appendix 167
wireless devices access the Internet.
www.dell.com | support.dell.com
168 Appendix
Index 169
Index
A
ActiveSync
about, 53
installing, 54
appointments
scheduling, 56
audio
Media player, 81
notifications, 67
AvantGo
about, 85
B
battery
charging, 22
main, 20
using and installing, 19
block recognizer, 43
Bluetooth wireless technology
settings, 52
buttons
about, 33
Calendar, 18
Contacts, 18
Home, 18
locations, 17
navigator, 18
power, 18
program buttons, 36
record, 18
reset, 19
C
Calendar
about, 55
appointments, 56
meeting requests, 57
command bar, 38
communicating
with other devices, 89
CompactFlash
about, 29
installing, 29
slot, 17
computer
connecting to, 23
Contacts
about, 58
creating, 58
finding, 59
cradle
connecting to a computer, 23
D
data
170 Index
backing up, 40
disconnecting
dial-up connection, 94
from a cable or cradle, 94
from a network, 94
infrared sensor, 94
drawing
creating, 48
E
editing
written text, 45
e-mail
composing messages, 65
connecting to a server, 63, 95
message list, 63
Messaging, 62
organizing, 66
synchronizing, 62
ethernet connection, 93
Excel
about, 77
tips, 79
expansion slots
CompactFlash, 29
locations, 17
F
files
backing up, 40
File Explorer, 71
finding, 71
finding and organizing, 39
synchronizing, 53
finding information, 15
contacting Dell, 122
H
help
ActiveSync Help, 95
contacting Dell, 122
finding, 95
Pocket PC Help, 15
I
icons
program, 37
status, 34
infrared
using, 89
input panel, 41
Internet
connecting to, 89
Internet Explorer
about, 83
browsing the web, 86
favorite links, 85
mobile favorites, 83-84
K
keyboard
Index 171
soft, 42
L
letter recognizer, 43
M
Media Player
about, 81
meeting requests
creating, 57
memory
conserving, 84
Messaging
about, 62
microphone
recording a message, 49
modem connection, 91
MSN Messenger
about, 79
setting up, 80
working with contacts, 80
My Text
inserting, 50
N
navigation bar, 38
network
connecting to, 89
Notes
creating, 61
notifications
about, 67
P
Pocket Outlook
about, 55
Pocket PC
getting started, 33
pop-up menus, 39
print-style text
converting written text to, 43
programs
accessing, 36
ActiveSync, 53
adding and removing, 69
adding programs using
ActiveSync, 69
AvantGo, 85
Calendar, 55
Contacts, 58
downloading, 70
Media Player, 81
Messaging, 62
MSN Messenger, 79
Notes, 61
Pocket Excel, 77
Pocket Internet Explorer, 83
Pocket Outlook, 55
Pocket Word, 75
removing, 72
Start menu, 70
172 Index
Switcher Bar, 36
Tasks, 59
R
recording
voice messages, 49
reminders. See notifications
reset
button, 19
performing, 31
resources
finding, 15
S
safety instructions, 11
Secure Digital card slot
installing cards, 30
location, 17
Service Tag, 16, 22
settings
adjusting, 51
Connections tab, 52
Personal tab, 51
System tab, 51
software. See programs
specifications, 97
stylus
using, 33
writing methods, 41
Switcher Bar, 36
sync cable
connecting to a computer, 27
synchronizing
with your computer, 23
T
Task s
about, 59
creating, 59
text
converting written text to
print-style text, 43
editing, 44-45
input panel, 41
typing, 42
written, 43-44
Today screen, 33
transcriber, 43
V
video
Media Player, 81
VPN connection, 93
W
warranty, 107, 153
Word
about, 75
writing
Index 173
block recognizer, 43
converting written text to
print-style text, 43
drawing, 48
editing, 44
letter recognizer, 43
methods, 41
on the screen, 44
transcriber, 43
174 Index