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name: AllPro

model number: HS-20

“Clean and sanitize nearly everything

in & around your home.”

Instruction Manual

HAAN® Corporation

1866 Colonial Village Lane

Lancaster, PA 17601

phone: 877-422-6347

www.HAANusa.com

HS20_IS0012

Copyright ©2011 HAAN® Corporation

All rights reserved. No part of this

document may be photocopied,

reproduced or translated to another language

without prior written

consent of HAAN® Corporation.

HAAN® is a registered trademark of

the HAAN® Corporation.

HAAN® Experience Steam. Discover Clean.™

is a trademark of the HAAN® Corporation.

Notice

The information contained in this

document is subject to change

without notice.

HAAN® Corporation assumes no

responsibility for any errors that may

appear in this document nor does it

make expressed or implied warranty

of any kind with regard to this material,

including, but not limited to, the implied

warranties of merchantability and

fitness for a particular purpose.

HAAN® Corporation shall not be liable

for incidental or consequential damag-

es in connection with or arising out of

the furnishing, performance, or use of

this document and the program materi-

als which it describes.

Introduction

Congratulations on purchasing a HAAN® product. Now

you have an easy way to clean just about anything in and

around your home.

Your handheld steam cleaner uses steam to remove tough

grease, dirt and grime. Steam is nature’s purest and most

powerful cleaner for safely cleaning all hard surfaces in

your home without harsh chemicals, for a perfectly eco-

logical approach. No film, no residue – just clean, germ-

free floors.

HAAN® products are so easy to assemble, you can put

them to use right away – anywhere you want to clean

and sanitize – from your kitchen and living room to your

bathroom floors.

Backed with a one-year limited warranty, your quality

HAAN® product is sure to give you years of dependabil-

ity. And our Customer Care representatives are available

to answer any of your questions about your new floor

sanitizer.

Thousands of HAAN® customers have already fallen in

love with HAAN® steam cleaners. We’re confident you

will, too.

Thank you again for purchasing the HAAN® AllPro hand-

held steam cleaner.

The HAAN® Team

1

2

Basic precautions should be observed when using

an electrical appliance, including the following:

1. Do not direct steam at people, animals, or

at electrical outlets.

2. Do not expose to rain.

3. Store indoors.

4. Unplug from outlet when not in use and

before conducting service maintenance or

trouble-shooting.

5. Do not leave steam cleaner unattended.

6. Do not leave the steam cleaner connected

to an electrical outlet when not in use.

7. Do not service steam cleaner when it is

plugged in.

8. Do not use with damaged cord or plug.

9. Do not use steam cleaner if it has been

dropped, damaged, left outdoors or

dropped into water. Return to a service

center.

10. Do not handle steam cleaner with wet

hands.

11. Do not pull or carry by cord, use cord as a

handle, close door on cord, pull cord

around sharp corners or expose cord to

heated surfaces.

12. Do not unplug by pulling on cord.

13. Do not use appliance in an enclosed space

filled with vapor given off by oil-base paint

thinner, some moth-proofing substances,

flammable dust, or other explosive or toxic

vapors.

14. Do not allow to be used as a toy.

15. Do not use on leather, wax polished

furniture or floors, synthetic fabrics, velvet

or other delicate, steam-sensitive

materials.

16. Do not immerse in water or any other liquid.

17. Do not use for any purpose other than

described in this User Manual.

18. Use only manufacturer’s recommended

attachments – use of attachments not

provided or sold by HAAN® may cause fire,

electric shock or injury.

Important Safety Instructions

IMPORTANT

Be sure to read ALL

instructions and warnings

before using your HAAN®

Steam Cleaning Sanitizer.

SAVE THESE

INSTRUCTIONS:

For household use only.

Any other use of this

appliance will void the

manufacturer’s warranty.

CAUTION

The HS-20 emits

steam at 212˚F to

sanitize the area of

use. This means that

the steam head, Ultra-

Microfiber Pads and

Carpet Glide get very

hot during use. Care

should be taken when

using this appliance.

DO NOT touch them

during use except in

the approved man-

ner as outlined in this

manual.

Risk of electrical

shock: Be sure to read

and follow all instruc-

tions and warnings.

WARNING

3

19. Never put descaling, aromatic, alcoholic or

detergent products into the steam cleaner,

as this may damage it or make it unsafe for use.

20. Unplug by grasping the plug, not the cord.

21. Close attention is necessary when used by or

near children.

22. If the circuit breaker activates while using the steam

function, discontinue product use immediately and

contact the customer support center. (Beware of the

risk of electrical shock.)

23. Do not allow the product to be disassembled and/

or modified by anyone other than an authorized

service technician. (Doing so can result in fire and/

or electrical shock.)

24. This product is NOT for space heating purposes.

Important Safety Instructions

Grounding Instructions:

The handheld cleaner must be connected to a grounded

(3-prong) wiring system. Grounding provides a safe path of

least resistance for electrical current in the event the unit

should malfunction or break down, thereby reducing the

risk of electrical shock. The cord for this product has an

equipment-grounding conductor and a grounding plug. Do

not plug it into an outlet that is not properly installed and

grounded in accordance with all local codes and ordinances.

Check with a qualified electrician or service person if you

aren’t sure if the outlet is properly grounded. If it will not fit

the outlet, have a proper outlet installed by a qualified elec-

trician. This appliance is designed for use on a nominal 120-

volt circuit and has a grounding attachment plug as illustrat-

ed below. Make certain that the appliance is connected to

an outlet having the same configuration as the plug. No plug

adapter should be used with this appliance.

IMPORTANT

DO NOT modify

the plug. Improper

connection of the

equipment-grounding

conductor can result

in a risk of electrical

shock.

If an extension cord is

necessary, a mini-

mum of 15 ampere/14

gauge cord should be

used. Cords rated for

less may overheat. Grounded Pin Grounded

Outlet

WARNING

4

Operating Instructions

Care & Maintenance

1. Unplug the handheld steamer from the

electrical outlet after every use.

2. When storing, organize the power cord by

using the supplied twist tie.

3. After each use, unplug the power cord and

press the steam button to fully discharge all

remaining pressure.

4. Let the handheld steamer cool completely

before storing.

5. When finished cleaning always empty the

water tank. Failure to do so can lead to

unpleasent stagnant water odors and tank

discoloration.

6. Do not introduce detergents and/or soap to

the water tank.

NOTE: Tap water can be used in the handheld

steamer. If the water in your area is hard, it

is recommended that distilled/purified water

be used. Doing so can extend the life

of the product.

7. To clean the body of your handheld cleaner

wipe it down with a damp cloth.

8. Store the unit upright in a protected

dry cool area.

IMPORTANT

Always ensure that your

handheld steamer is

UNPLUGGED from the

wall receptacle prior to

cleaning or emptying the

water tank.

CAUTION

Do not immerse your

handheld steamer in wa-

ter or any other liquid.

5

Product Parts

1. Steam Nozzle

2. Pressure Locking Safety Cap

3. Easy Control Trigger

4. Continuous Steam Lock

5. Main Body / Water Tank

6. Indicator Lights

7. Power Cord

8. Concentrator Nozzle

9. Wire Bristle Brush

10. Detail Brush

11. Angled Nozzle

12. Accessory Bag

13. Flexible Extension Hose

14. Measuring Cup

15. Garment/Surface Attachment

16. Cleaning Sock

LOCK

STEAM READY POWER

UNLOCK

1

2

3

4

5

6

7

8

9 10 11 12 13

15

16

(200ml)FULL

170ml

1 CUP

2/3 CUP

1/3 CUP

150ml

100ml

14

6

Before Using Your Handheld Cleaner

Be sure to read ALL instructions and warnings before using

your Handheld Cleaner.

After plugging in the power cord and beginning to heat, a fixed amount of water is

released due to the build-up of internal pressure. After heating is complete, spray

the steam 2 to 3 times before affixing or switching any additional attachment.

Using Your Handheld Cleaner - Operating Instructions

LO C K

UN LOC K

1

1

2

Push down on the Pressure

Locking Safety Cap until the

cap “clicks”. While cap is

pressed, turn counterclock-

wise to remove.

LO C K

UN L OC K

2

Remove Pressure Locking

Safety Cap. The Continuous

Steam Lock should be in the

“Unlocked” position.

3

Fill the Measuring Cup with

200ml of water and pour into

the water tank.

LO C K

UN L O C K

CAUTION

CAUTION

CAUTION

CAUTION

Use a grounded receptacle. Use only a heavy duty extension cord rated for 15 amps

minimum – DO NOT use an ordinary extension cord. To provide continued protec-

tion against the risk of electric shock, connect to properly grounded outlet only.

After use, pressure will exist within the product. Press the Control Trigger to elimi-

nate this pressure prior to opening the Pressure Locking Safety Cap.

The handheld cleaner is designed to clean hard surfaces and upholstery that will

withstand high heat. DO NOT use on soft plastic and cold glass. On surfaces that

have been treated with wax, or on some no-wax floors, the sheen may be removed

by the heat and steam action. DO NOT use on unsealed wood. This could cause

the wood panel to rise. It is recommended that an isolated surface area be tested

to verify suitability before proceeding to the rest of the area.

7

LO C K

UN LOC K

CLOSE

OPEN

LOCK

STEAM READY POWER

UNLOCK

4

7

10

Turn the Pressure Locking

Safety Cap clockwise to tight-

en. The cap will spin freely

when properly tightened.

The accessory attachment

will be locked into position

when the indicator line is lined

up with the handheld double

indicator line.

The Steam Ready Indicator

will light up when the unit is

ready to use.

OPEN

OPEN

CLOSE

CLOSE

LO CK U NL OC K

5

8

11

NOTE: During extended periods of constant steaming the unit will need to occasion-

ally re-pressurize. While building up pressure the Steam Ready Light will go off. When

the unit has re-pressurized the Steam Ready Light will light up.

NOTE: A slight odor may occur when using the unit for the first time.

To attach the Concentrator

Nozzle, Flexible Extension

Hose or Garment/Surface At-

tachment, line up the indicator

line on the accessory attach-

ment with the indicator line on

the handheld unit.

With an accessory attach-

ment secured to the unit, turn

unit on by plugging into a

grounded electrical outlet.

Press the Easy Control Trigger

2-3 times before steam cleaning

to release any residual water

built up in the nozzle.

6

9

12

Press accessory attachment

onto the Steam Nozzle and

rotate to the “Closed”

position.

When plugged in the green

Power Indicator will light up.

Wait 2-3 minutes for unit to

heat up.

To access continuous steam

push the Continuous Steam

Lock to the “locked” position.

OPEN

CLOSE

OPEN

CLOSE

LOCK

STEAM READY POWER

UNLOCK

LOCK UN L O CK

8

Concentrator Nozzle:

Use for general steam cleaning. Perfect for cleaning house-

hold areas like window frames, shelves, tile, etc. Also can

be used in the garage and yard to clean wheel rims, recy-

cling bins, garbage cans, sports equipment, gym bags and

athletic shoes.

Refilling The Water Tank During Use

1

4

Steam will stop being emitted

from the nozzle when the Wa-

ter Tank is empty. The Steam

Ready Light will also go off

when the tank is empty.

WAIT AT LEAST 3 MINUTES

BEFORE REMOVING THE

PRESSURE LOCKING SAFETY

CAP. This allows the pressure

inside the tank to dissipate.

2

5

Unplug the unit from the elec-

trical outlet.

Follow operating instructions

3-12 to continue steam clean-

ing with the Handheld cleaner.

3

Press the Easy Control Trigger

to release all steam remaining

inside the tank.

LOCK

STEAM READY POWER

UNLOCK

LO CK U NL OC K

LO C K

UN LOC K

1

2

LO C K

UN L O C K

NOTE: When finished

steam cleaning always

empty any left over water

from the water tank. Turn

the unit upside down and

allow water to drain from

the tank.

Using The Accessories

9

Using The Accessories Continued

Flexible Extension Hose:

Adds maneuverability when cleaning hard to reach areas.

Wire Bristle Brush Attachment:

Can be used with the Concentrator Nozzle and Flexible Extension Hose.

Perfect for scrubbing and steam cleaning hardened and oily grime from

kitchen countertops, stovetops, cutting boards, outdoor grilles, etc.

Detail Brush Attachment:

Can be used with the Concentrator Nozzle and Flexible Extension Hose.

Great for cleaning small areas and delicate items such as tile grout, auto-

motive interior detailing, faucets, etc.

Angled Nozzle Attachment:

Can be used with the Concentrator Nozzle and Flexible Extension Hose.

Effectively clean and sanitize under the toilet rim. Also great for cleaning

hard to reach corners and openings.

Garment/Surface Attachment (with or without cleaning sock):

Use to clean, freshen and disinfect sofas, carpets, bedding, pillows,

curtains, clothing and other soft surfaces throughout the home. Great for

cleaning pet beds and plush toys. When used with the cleaning sock it

removes hair and lint.

NOTE: The cleaning sock is machine washable. It can be ma-

chine dried on a low setting, however, for a longer life air drying is

recommended.

DO NOT USE FABRIC SOFTENER WHEN WASHING THE

CLEANING SOCK.

10

Water leaks from nozzle.

Steam emitted when refill-

ing the water tank.

Unit does not emit steam.

Accessory is loose.

Unit not operating.

• Use no more than 200ml of water in the tank per use.

• Ensure unit is in an upright position.

• Wait until the start-up heating cycle is complete.

• Allow unit to completely cool before relling.

• Pour water slowly when lling tank.

• Ensure water tank is lled with water.

• Reattach accessory and ensure it is tight and properly attached.

• Ensure plug is set rmly in outlet.

• Replace fuse or reset breaker.

Problem Solution

Troubleshooting

To order additional accessories or replacement parts call

customer care at:

877-HAAN DIRECT / 877-422-6347

Or visit:

www.HAANusa.com

11

Q: What surfaces can be sanitized by using the steam cleaner?

A: Your steam cleaner is designed to clean hard surfaces like laminates & counter-

tops, stovetops and tile, ceramic and glass as well as upholstery; any surface that will

withstand high heat.

DO NOT use on soft plastic and cold glass. On surfaces that have been treated with

wax, or on some no-wax floors, the sheen may be removed by the heat and steam.

DO NOT use on unsealed wood. This could cause the wood panel to rise. It is recom-

mended that an isolated surface area be tested to verify suitability before proceeding

to the rest of the area.

Q: Why does the “Steam Ready” light go on and off when steam cleaning?

A: This indicates the unit is re-pressurizing itself or is out of water.

Q: How long does a tank of water last?

A: A full tank will last approximately 15 minutes.

Q: Do I have to use distilled water?

A: No. But if the tap water in your area is hard it is recommended that distilled/puri-

fied water be used to extend the life of your handheld cleaner.

Q: Does the HAAN work on pet stains?

A: Yes, the HAAN is able to spot clean fresh pet stains by loosening and lifting the

stain.

Q: Why can’t I open the Pressure Locking Safety Cap during operation?

A: The high water temperature and pressure inside the tank present a safety hazard.

The cap is designed so that it can only be removed when the internal tank pressure

and or temperature is low.

Q: Will the HAAN AllPro HS-20 clean grout?

A: Yes, but it needs a little help. Steam the grout to loosen dirt and then scrub with

the Detail Brush attachment.

Q: Where does the dirt go?

A: The HS-20 does not have a suction feature, so it does not pick up loose dirt. Be-

fore steaming, vacuum or sweep away loose dirt. After steaming it is recommended

that the steamed area be wiped down with a towel to remove any loosened dirt.

Commonly Asked Questions

Couldn’t find the Answer to your Question?

Call Customer Care at 877-HAAN DIRECT / 877-422-6347

One-Year Limited Warranty

Your HAAN® handheld cleaner is warranted to be free from defects in material and

workmanship for a period of one (1) year from the date of purchase when utilized for

normal household use by the original purchaser only. The included Warranty Registra-

tion Card should be filled out and returned within thirty (30) days of purchase. This

will register your product. Should any defect covered by the terms of the limited warranty

be discovered within one year, HAAN® Corporation will repair or replace the defec-

tive part, provided the unit is returned by the original purchaser, freight prepaid,

to: HAAN® Corporation, 1866 Colonial Village Lane, Lancaster, PA 17601. Proof of

purchase is required and should accompany the return.

The liability under this warranty is limited solely to the cost of the replacement parts

or the complete unit at our option. Labor charges are not included.

This warranty is extended to the original purchaser of the unit and excludes all other

legal and/or conventional warranties. The responsibility of HAAN® Corporation, if

any, is limited to the specific obligations expressly assumed by it under the terms of

the limited warranty. In no event is HAAN® Corporation liable for incidental or conse-

quential damages of any nature whatsoever. Some states/provinces do not permit the

exclusion or limitation of incidental or consequential damages, so the above may not

apply to you. This warranty gives you specific legal rights which vary from state to

state or province to province.

IMPORTANT: Before packing be sure to attach a tag to item with your name, complete

address, phone number and a note giving purchase information, model number and

what you believe to be the problem with the item. Carefully pack item to avoid damage

in shipping. To expedite your repair, we request that you call Customer Care to report

the problem prior to shipping your product back. We also recommend that you insure

the package (as damage in shipping is not covered by our warranty). Mark the outside

of your package “ATTENTION CUSTOMER CARE.” We are constantly striving to improve

our products; therefore, the specifications contained herein are subject to change with-

out notice.

Warranty Notice: FAILURE TO COMPLETE AND RETURN THE PRODUCT

REGISTRATION CARD WILL NOT DIMINISH YOUR WARRANTY RIGHTS.

Product Specifications: Model HS-20

Color

Size

Weight

Voltage/Hz

Wattage

Cord Length

Tank Capacity

Heat-up Time

Operating Time

*Base Dimensions approximated. Base depth measured without nozzle or attachments.

Mango

5.2” W x 8.8” D x 8.5” H

2.8 lb

12V, 60Hz

1000 watts

14’ 9”

6.76 fluid ounces (200ml)

less than 3 minutes

15 minutes before refill is needed

Product Registration

Please fill out and mail this Product Registration Card within thirty

(30) days of purchase in order to validate the fore said Limited

Warranty. The registration will allow us to contact you in the unlikely

event of a product safety notification. By returning this card you

acknowledge that you have read and understood the instructions for

use and the warnings set forth within the instructions.

Warranty Notice: FAILURE TO COMPLETE AND RETURN THIS

PRODUCT REGISTRATION CARD WILL NOT DIMINISH YOUR WAR-

RANTY RIGHTS.

Yes! I would like HAAN® to send me information on products and

services including new product releases, events and special of-

fers. You may contact me by:

What other HAAN® products have you purchased?

1)

EMAIL

PHONE

MAIL

2)

Privacy Notice: We use this information requested on this card to

process your registration, thereby allowing you to receive the benets

of being a registered user, and for use in post-sales services. Other

uses of your information are governed by the choices you make in

answering the questions and the HAAN privacy policy. For information

on this policy contact 877- HAAN DIRECT.

(Fold here and tape closed before mailing)

Cut along dashed line

First Name

Address

City

Zip Code/Postal Code

Product Name/Model number

Date Purchased Place of Purchase

Last Name

State/Province

Country/Territory

Product Registration

HAAN® Corporation

1866 Colonial Village Lane

Lancaster, PA 17601

Place

Stamp

Here

3) Where did you purchase your HAAN® product?

4) How did you hear about HAAN®?

5) We like to hear from our product owners. Please add any

comments here: