Haier HI50IB20SS User Manual FREESTANDING ICEMAKER Manuals And Guides 1801278L

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Automatic Undercounter
Ice Maker

User Manual
Guide de l’Utilisateur
Manual del Usuario

Automatic Undercounter
Ice Maker

Model HI50IB20SS

Máquina de hielo automática
para debajo de la encimera

Safety Information
Important Safety Instructions........................................................................... 2-3
Grounding Instructions.......................................................................................... 4
Specifications.......................................................................................................... 5
Set up & Use
Parts & Features.................................................................................................. 6-7
Unpacking................................................................................................................ 8
Leveling the Ice Maker..........................................................................................10
Reversing the Door Swing..............................................................................10-11
Water Supply.........................................................................................................12
Drain................................................................................................................12-13
Installation Types..................................................................................................13
Operating Instructions...................................................................................14-17
Cleaning and MAINTENANCE.................................................................18-21
Trouble Shooting & Warranty
Troubleshooting..............................................................................................22-23
Customer Service.................................................................................................24
Limited Warranty..................................................................................................25

PRODUCT REGISTRATION
Thank you for purchasing our Haier
product. This easy-to-use manual will
guide you in getting the best use of
your ice maker.

Model number

Remember to record the model and
serial numbers.

Date of purchase

Serial number

Staple your receipt to your manual. You will need it to obtain warranty service.

English

table of contents

ENGLISH

important safety
instructions
WARNING
To reduce the risk of fire, electric shock or injury when using your ice
maker, follow these basic precautions.

1. Read all instructions before using the appliance.
2. Plug into a grounded 3-prong outlet; do not remove grounding
prong, do not use an adapter, and do not use an extension cord.
3. It is recommended that a separate circuit, serving only your ice
maker, be provided. Use receptacles that cannot be turned off by
a switch or pull chain.
4. Never unplug the ice maker by pulling on the power cord. Always
grip the plug firmly and pull straight out from the outlet.
5. Never clean ice maker parts with flammable fluids. Do not store
or use gasoline or other flammable vapors and liquids in the
vicinity of this or any other appliances. The fumes can create a
fire hazard or explosion.
6. Before proceeding with cleaning and maintenance operations,
make sure the power line of the unit is disconnected and the
water line is shut off.
7. Before operating, pull all panels back into place.
8. Do not touch the evaporator with your hand when the machine is
operating.
9. Unplug the ice maker or disconnect power before cleaning or
servicing. Failure to do so can result in electrical shock or death.
10. Do not attempt to repair or replace any part of your ice maker
unless it is specifically recommended in this manual. All other
servicing should be referred to a qualified technician.

Page 2 • Safety Information

11. If the ice maker will not be used for a long time, before the
next use it must be thoroughly cleaned. Follow carefully any
instructions provided for cleaning or use of sanitizing solution.
Do not leave any solution inside the ice maker after cleaning.
12. DO NOT use solvent-based cleaning agents or abrasives on the
interior. These cleaners may transmit taste to the ice cubes, or
damage or discolor the interior.
13. DO NOT use outdoors.
14. Do not use the apparatus other than for its intended purposes.

SAVE THESE INSTRUCTIONS
HOUSEHOLD USE ONLY

DANGER

Risk of child entrapment. Before you throw away your old ice maker,
take off the door. This will reduce the risk of danger to children.
Warnings and Important Safety Instructions appearing in this
manual are not meant to cover all possible conditions and situations
that may occur. Common sense, caution and care must be exercised
when operating, moving or cleaning this product.

Page 3 • Safety Information

English

important safety
instructions

ENGLISH

GROUNDING INSTRUCTIONS
The ice maker must be installed with all electrical and water connections in
accordance with state and local codes. A standard (115V AC, 60 Hz, 15A) electrical
supply, properly grounded in accordance with the National Electrical Code and local
codes and ordinances, is required.

Power Supply Cord
1. If the power supply cord is too short, do not use an extension cord. Have a
qualified electrician or serviceman to install an outlet near the appliance.
2. If it is absolutely necessary to use longer cord sets or an extension cord, extreme
care must be exercised.
a) Use only a grounding type 3-wire extension cord that has a 3-blade grounding
plug and a 3-slot receptacle that will accept the plug on the appliance.
b) The marked electrical rating of the cord set or extension cord must equal to or
greater than the electrical rating of the appliance.
Note: Neither Haier nor the dealer can accept any liability for damage to the ice
maker or personal injury resulting from failure to observe the electrical
connection procedures.

Page 4 • Safety Information

Electrical Power:

115VAC ~ 60Hz

Ice-making /-harvest rated current:

3.0A/3.6A

Refrigerant:

R134a, 3.17 oz.

Unit Dimensions (WxDxH):

14⅝’’ x 23⅝” x 33½”

Unit Weight:

84 lbs.

Ice-making Capacity:

50 lbs. / day*

ice Shape:

Cube

Ice Cube Dimensions:

3/4" x 3/4" x 1"

The technical data and performance index listed above should be used for reference
only. They are subject to change.
*The actual quantity of ice produced per day can vary with room and water
conditions.

WARNING
Before the ice maker is used, it must be properly positioned and installed
as described in this manual, so read the manual carefully. We strongly
recommends that you have a professional install your new machine.
The warranty may be affected or voided by an incorrect installation. To
reduce the risk of fire, electrical shock or injury when using the ice maker,
follow basic precautions, including the following:

Page 5 • Safety Information

English

SPECIFICATIONS

ENGLISH

Parts & Features

Water distribution tube
Door
Evaporator (ice mold)
Water trough
Float
Ice Bucket

Legs
(not shown)

Control panel
Front louver panel

Page 6 • Set up and use

English

Parts & Features

Ice scoop

Power cord
Water inlet
Drain outlet
Drain hose

Water supply hose

Drain hose clamp

Page 7 • Set Up & Use

ENGLISH

installation Instructions

WARNING
Excessive Weight Hazard
Use two or more people to move and install ice maker.
Failure to do so can result in back or other injury.
Unpacking
Remove packaging materials.
IMPORTANT: Do not remove any
permanent instruction labels or the
data label on your ice maker.
Remove tape and glue from your ice
maker before using.
• To remove any remaining tape or glue,
rub the area briskly with your thumb.
Tape or glue residue can also be easily
removed by rubbing a small amount of
liquid dish soap over the adhesive with
your fingers. Wipe with warm water
and dry.

• Do not use sharp instruments,
rubbing alcohol, flammable fluids, or
abrasive cleaners to remove tape or
glue. These products can damage the
surface of your ice maker.
Cleaning before use
After you remove all of the packaging
materials, clean the inside of your
ice maker before using it. See the
"Interior cleaning" in the Cleaning and
Maintenance section.

location requirements
Installation Clearances:
TOP VIEW

SIDE VIEW
.25"

2"

Top of Unit
Rear of Unit
.25"

.25"
Side

Side

Front of Unit

Page 8 • Set Up & Use

Front
Edge

• This ice maker should be properly
installed by qualified personnel.

elements, such as wind, rain, water
spray or drips.

• To ensure proper ventilation for your
ice maker, the front of the unit must be
completely unobstructed.

• The unit should not be located next
to ovens, grills or other high heat
sources.

• When installing the ice maker under
a counter, follow the recommended
spacing dimensions shown. Allow at
least 4" (102 mm) clearance at rear,
and 1" (25 mm) at top and sides for
proper air circulation. The installation
should allow the ice maker to be pulled
forward for servicing if necessary.

• Installation of the ice maker requires
a cold water supply inlet of ¼-in.
(6.35mm) soft copper tubing with a
shut-off valve.

• Choose a well ventilated area with
temperatures above 50°F (10°C) and
below 100°F (38°C).This unit MUST be
installed in an area protected from the

• The ice maker requires a continuous
water supply with a minimum pressure
of 15 psig and a static pressure not to
exceed 80 psig. The temperature of
the water feeding into the ice maker
should be between 41°F (5°C) and 90°F
(32°C) for proper operation.

WARNING
Normal operating ambient temperature should be between 50°F (10°C)
to 100°F (38°C). Normal operating water temperature should be between
41°F (5°C) and 90°F (32°C). Operation of the ice maker for extended
periods out- side of these normal temperature ranges may affect
production capacity.
• It is strongly recommended that a
water filter be used. A filter, if it is of
the proper type, can remove taste
and odors as well as particles. Some
water is very hard, and softened water
may result in white, mushy cubes that
stick together. Deionized water is not
recommended.
• The ice maker must be installed with
electrical and water connections in
accordance with all state and local
codes.

• The unit should be located on a firm
and level surface. It is important for
the ice maker to be leveled in order
to work properly. If needed, you can
adjust the height of the ice maker by
revolving the caster. See the Leveling
the Ice Maker section.
• A standard electrical supply (115V
AC, 60Hz, 15A), properly grounded in
accordance with the National Electrical
Code and local codes and ordinances,
is required.

Page 9 • Set Up & Use

English

installation Instructions Cont.

ENGLISH

installation Instructions Cont.
Leveling the ice maker
It is important for the ice maker to
be leveled in order to work properly.
Otherwise water will not flow properly
through the evaporator (ice mold). The
ice production will be less than normal,
and may be noisy. The unit can be
raised or lowered by rotating the plastic
sheaths around each of the four rolling
casters on the bottom of the machine.
If you find that the surface is not level,
rotate the casters until the ice maker
becomes level. You may need to make
several adjustments to level it. We
recommend using a carpenter’s level to
check the machine.

	
  

You will find that the casters make
it easy for one person to move the
machine. This is useful for cleaning and
sanitizing the surface on which the ice
maker is installed because it allows you
to move the unit and have easy access
to the surface to be cleaned.
IMPORTANT: When the ice maker is
ready to be installed in a cabinet or
directly on the floor, you must adjust the
feet to level the ice maker and lock the
rollers. If the floor is level, just revolve
the two front feet to touch the floor.

Reversing the door swing
Tools needed: flathead screwdriver,
Phillips screwdriver
IMPORTANT: Before you begin, unplug
the ice maker or disconnect power.
To remove door from hinges:
1. Using a flathead screwdriver,
seperate the axis from the hinge 1.
Set aside.

down

	
  

up

1. Place a carpenter’s level on top of
the unit to see if the ice maker is level
from front to back and side to side .
2. Adjust the height of the casters as
follows:
Turn the leveling casters to the right to
lower that side of the ice maker.
Turn the leveling casters to the left to
raise that side of the ice maker.

2. Open the door about 20° around the
bottom hinge 2 axis, then lift the door
off the bottom hinge 2 and set door
aside.
To replace door on hinges:
1. Using a flathead screwdriver, remove
the plug buttons from the screw
holes opposite the door hinges, top
and bottom. Set aside.
2. Replace the axis on the door hinge 1
and tighten it firmly. Remove the door
hinge 1 and place it on the opposite
bottom side.
3. Remove the door hinge 2, place on
the opposite top side. Separate the
axis from the hinge 2 and set it aside.

Page 10 • Set Up & Use

4. Keep the handle apart from the hinge
side. Align the door on the bottom
hinge 1 and replace axis on the hinge
2. Tighten it firmly.

5. Push the plug buttons into the
original screw holes. See Figure
below.

See Figure below.

Page 11 • Set Up & Use

English

installation Instructions Cont.

ENGLISH

installation Instructions Cont.
Water Supply
The water supply should be ready at the
point of installation. The water supply
pressure should be a minimum of 15
psig with a static pressure not more
than 80 psig. (A wall outlet directly
behind the ice machine will make
installation easier.)
IMPORTANT:
1. All installations must be in
accordance with local plumbing
code requirements. Professional
installation is recommended.
2. Make certain the hoses are not
pinched or kinked or damaged during
installation.
3. Check for leaks after connection.
Tools required:
½-in. open-end wrench, Phillips
screwdriver, adjustable pliers.
Connecting the water line:
1. Turn off main water supply. Turn on
the nearest faucet long enough to
clear line of water.
2. Find a ½-in. to ¾-in. vertical cold
water pipe near the installation
location. The water supply hose
provided with the ice maker.
3. A shut-off valve must be installed to
the main water supply. If the water
pipe has a plain piece of copper
tubing, attach a ¼” O.D. compression
union to the tubing and remove the
nut.
4. Connect the nut of the water supply
hose to the tap, and connect the
other end with the water inlet.
Tighten firmly by hand, then one-half
turn with wrench.

5. Turn on main water supply and tap.
Check for water supply connection
leaks. Tighten every connection
(including connection at the water
inlet).
IMPORTANT: When you connect the
water supply hose and the drain hose,
pay attention to the indications of
“Water inlet” and “Drain outlet” on the
machine.

Drain
You must connect the drain line before
using the ice maker.
NOTE: If there is a drain line near the
ice maker, the best choice is to drain
water to the drain line through the
drain water hose provided with ice
maker.
1. Locate the floor drain near the ice
maker. The distance should be less
than 5 feet since the length of the
long drain water hose provided with
the ice maker is about 5 feet.
2. Find the drain outlet on the back of
ice maker. Connect the drain hose
to the unit drain outlet, tighten drain
hose clamp, and insert the other end
of the hose into the drain line.
NOTE: Never allow the drain hose to
hang or loop higher than the floor of the
ice storage bin.
3. All horizontal runs of drain lines must
have a fall of ¼” per foot. An air gap
will likely be required between the ice
maker drain hose and the drain/waste
receptacle. A standpipe with a trap
below it would be acceptable for the
drain/waste receptacle.

Page 12 • Set Up & Use

4. A floor drain is also acceptable. If
this is not possible, the use of a
condensate pump is recommended.
Recommended drain pump:
Little Giant model VCMX-20ULS
(554530) can be purchased though
Industromart Dist. 1-877-869-0200.
Drain hose diameter from pump
is 3/8".
5. Pour 1 gallon of water into the ice
storage bin to check for leaks in
the drainage system. Tighten any
connections that leak.
IMPORTANT: This ice maker is not a
freezer. Infrequent drainage will cause
a high rate of melting in the ice storage
bin.

Installation Types
This ice maker can be installed, as
Free-Standing, or be Enclosed (as under
the counter top), or Built-in (sealed to
the floor). In any case, there must be
adequate air space around the unit for
ventilation.
Free-Standing installation:
This will allow you to install the ice
maker in any place you desire provided
you have access to a water supply. You
must follow the stated instructions for
a. Electrical requirements
b. Water supply and proper drainage
c. Leveling the ice maker.

Enclosed Installation:
An enclosed installation will allow you
to install the ice maker under a counter
top or in a kitchen cabinet provided the
required clearance space around the ice
maker is respected. This installation
has the same requirements as a free
standing installation.
Built-in installation:
If this method of installation is chosen,
it will still be necessary to allow
adequate ventilation space around the
unit. The following additional items
must be observed.
1. Place ice maker in front of installation
location. Remove the feet and
place the unit flat on the floor or
on a platform depending on your
installation requirements.
2. The water supply line must be
plumbed before connecting to the ice
maker.
3. Turn on main water supply and tap.
Check for water supply connection
leaks. Tighten every connection
(including connection at the water
inlet).
4. Suitable drain line must be connected
for this installation.
5. If the electrical outlet for the ice
maker is behind the cabinet, plug in
the ice maker.
6. Push the ice maker into position.
7. Seal all around the cabinet to the floor
with an approved caulking compound.
IMPORTANT: Be sure to check that
water supply and drain hoses cannot
get pinched or kinked or damaged
before ice maker moves into its final
position.

Page 13 • Set Up & Use

English

installation Instructions Cont.

ENGLISH

operation Instructions
Final Check List before
Operation
1. Have all packing materials and tape
been removed from the interior and
exterior of the ice maker?
2. Did you clean the ice storage bin?
3. Have the installation instructions
been followed, including connecting
the machine to water and electricity?
4. Has the machine been leveled?
5. Is the ice maker in a site where the
ambient temperature is between 50°F
(10°C) and 100°F (38°C) and the water
temperature between 41°F (5°C) and
90°F (32°C) all year- round?

Ice making stage

6. Has the water supply pressure been
checked to ensure a minimum of 15
psig with a static pressure not to
exceed 80 psig?
7. Is there a clearance of at least 4” (102
mm) at the rear, and 1” (25 mm) at top
and sides for proper air circulation?
8. Has the power supply voltage been
checked or tested against the
nameplate rating? And has proper
grounding been installed in the ice
maker?
9. Is the ice maker plugged in?
10.	Have you turned on the main water
supply and tap?
11.	Have you checked for leaks at all
water supply connections?

Ice harvest stage

Operating Method
1. Turn on the water tap, let the water
trough fill, then press the ON/
OFF button on the front panel.
The ice maker will start working
automatically.
2. After 3 minutes, the machine will
automatically go to the ice-making
stage, and the sound of water flowing
will be heard.
3. When the batch of ice has been fully
formed, ice will automatically be
harvested to the ice storage bin.
4. When the ice storage bin is full, the
sheet of cubes will not fall completely
and will hold the bin-full probe open.
The machine stops making ice
automatically.

Bin full stage

5. The unit will start making ice again
after the ice cubes are removed.
Then the bin-full probe swings back
to operating position.
IMPORTANT:
• Although the unit has been tested
and cleaned at the factory, due to
long-term transit and storage, the first
batch of cubes must be discarded.
• Never turn the water supply tap off
when the ice maker is working.
• Never touch evaporator when unit is
running!
• Except to take ice from the unit, keep
the door closed to reduce melting and
insure proper ice formation.

Page 14 • Set Up & Use

Description of LEDs and buttons:
1. Bin Full (Red) LED: Bin full indicator
light
When this is lit, the ice storage bin
is full of ice or there is something
blocking the bin-full probe. The unit
will stop working. When ice cubes are
removed from the ice storage bin,
freeing the bin-full probe, the red LED
will remain flashing for 3 minutes,
then the unit will restart and return to
the ice making mode.
2. Ice Making(Green) LED: Ice making
indicator light
When this is lit, the unit is working
in the ice making mode controlled
by a temperature probe on the
evaporator. When the green LED
flashes, the unit is working in the ice
making mode controlled by a fixed
timer.
3. Ice Harvest (Yellow) LED: Ice harvest
indicator light
When this is lit, the unit is working in
the ice harvest mode controlled by
the ice-full probe.
4. Mode button: Mainly for service.
When this is pressed, the ice making
mode changes to the ice harvest
mode or vice versa. The mode can be
judged from the status of the green
and yellow LEDs.
Ice Size Adjustment Guide:
1.	Press and hold the “Clean” button
and the “Mode” button together
for at least 3 seconds. The unit will
enter the Ice Size Adjustment mode.

The “HARVEST” LED (yellow) will be
blinking continuously during the ice
size adjustment.
2.	While in the Ice Size Adjustment
mode, press the “Clean” button or
the “Mode” button for the desired
ice size.
Smaller ice setting:
By pressing the “Clean” button, you can
decrease the size of the ice cubes. The
“ICE” LED (green) will flash as you lower
the ice size and will finally be blinking at
the setting of smallest ice size.
Larger ice setting:
By pressing the “Mode” button, you
can increase the size of the ice cubes.
The “BIN FULL” LED (red) will flash as
the larger size is set and will blink when
the setting of largest ice size has been
reached.
After 10 seconds without any operation,
the unit will return to the previous
mode.
NOTE: During the ice size adjustment,
the “BIN FULL”, “ICE” and “HARVEST”
LEDS blinking all at once indicate that
the unit is in the default factory setting
of the ice size.

MAJOR FUNCTIONS
1. The operating procedure is
completely automatic.
2. When the ice storage bin is full of ice
cubes, the machine stops making ice
automatically. It starts making ice
again after ice cubes are removed.
3. The different colors of the LED
display indicate various work modes.
4. A sensitive probe and accurate timer
enhance the performance of the ice
maker.
5. A compressor protection system is
built in.

Page 15 • Set Up & Use

English

Operation Instructions Cont.

ENGLISH

Operation Instructions cont.
Final Check List before
Operation
Set the ON/OFF button to the ON
position. The machine will automatically
go to the ice making stage.
There are two distinct cycles: ice freeze
and harvest.
The freeze cycle happens when water
flows to the evaporator surface. The
harvest cycle is when the ice is released
and water enters the machine. A
complete cycle takes about 20 minutes,
but it depends on temperature and
operating conditions.
Freeze: During the freeze cycle the
compressor is pumping refrigerant, the
fan motor is blowing air, and the water
pump is circulating water. When the
batch of ice has been fully formed, the
ice maker stops the freeze cycle and the
harvest cycle begins.

Harvest: During the harvest cycle the
compressor is still operating, but the
water pump has stopped. The hot gas
valve opens, diverting hot refrigerant
gas into the evaporator. The hot
refrigerant gas warms the evaporator,
causing the cubes to slide as a unit off
the evaporator and into the storage bin.
The freeze cycle will restart when all the
cubes have been harvested.
How the machine uses the water
The ice maker begins with a fixed
charge of water that is contained in the
water trough. As the water flows to the
freezing evaporator surface, the portion
of water that does not contain mineral
impurities freezes and sticks to the
ice cube molds. The water containing
impurities falls back into the water
trough. During the ice making process,
fresh water enters into the water trough
continuously as the water in the trough
freezes continuously in the evaporator.
Evaporator

Water inlet

Water pump

Compressor

Hot gas valve
Fan motor
Condensor

Page 16 • Set Up & Use

Normal sounds
Your new ice maker may make sounds
that are not familiar to you. Most of the
new sounds are normal. Hard surfaces
like the floor and walls can make the
sounds louder than they actually are.
The following list describes the sounds
that might be new to you and what may
be causing them.
• Rattling noises may come from the
flow of the refrigerant or the water
line. Items stored on top of the ice
maker can also make noises.
• The high efficiency compressor may
make a pulsating or high-pitched
sound.
• Water running may make a splashing
sound.
• You may hear air being forced over the
condenser by the condenser fan.
• During the harvest cycle, you may hear
the sound of ice cubes falling into the
ice storage bin.

Preparing the ice maker for long
storage
If the ice maker will not be used for a
long time, or is to be moved to another
place, it will be necessary to drain the
system of water.
1. Shut off the water supply at the main
water source.
2. Disconnect the water supply line from
the water inlet.
3. Shut off the electric supply at the
main electrical power source.
4. Take out the ice storage bin to
remove any remaining ice and water.
Dry the bin.
5. Pull off the drainage tube of the water
trough to drain off all water.

Drainage
Tube

6. Leave the door open to allow for
circulation and to prevent mold and
mildew.
7. Leave water supply line and power
cord disconnected until ready to
reuse.
8. If unit is equipped with drain pump,
disconnect power cord & remove the
remaining water (empty the tank).
IMPORTANT:
• Do not touch the power plug when
your hands are wet.
• Never unplug the unit by pulling on
the cord. Grasp the plug and pull out
firmly.

Page 17 • Set Up & Use

English

Operation Instructions cont.

ENGLISH

CLEANING AND MAINTENANCE

CAUTION
If the ice maker is left unused for a long time, before the next use it must
be thoroughly cleaned. Follow carefully any instructions provided for
cleaning or use of sanitizing solutions. Do not leave any solution inside
the ice maker after cleaning.
Periodic cleaning and proper
maintenance will ensure efficiency,
top performance, and long life. The
maintenance intervals listed are based
on normal conditions. You may want to
shorten the intervals if you have pets, or
there are other special considerations.

What parts should be kept clean
There are 5 things to keep clean:
1. The exterior
2. The interior
3. The condenser
4. Water distribution tube
5. The ice-making system

What shouldn’t be done
Never keep anything in the ice storage
bin that is not ice: objects like wine and
beer bottles are not only unsanitary, but
the labels may slip off and plug up the
drain.

IMPORTANT:
• Do not touch the power plug when
your hands are wet.
• Never unplug the unit by pulling on
the cord. Grasp the plug and pull out
firmly.

WARNING
Before proceeding with cleaning and maintenance operations, make sure
the power line of the unit is disconnected and the water line is shut off.
Exterior cleaning
The door and cabinet may be cleaned
with a mild detergent and warm water
solution such as 1 oz. of dishwashing
liquid mixed with 2 gallons of warm
water. Do not use solvent-based or
abrasive cleaners. Use a soft sponge
and rinse with clean water. Wipe with
a soft clean towel to prevent water
spotting.

If the door panel is stainless steel,
stainless steel can discolor when
exposed to chlorine gas and moisture.
Clean stainless steel with a mild
detergent and warm water solution and
a damp cloth. Never use an abrasive
cleaning agent.

Page 18 • Cleaning and Care

Interior cleaning
The ice storage bin should be sanitized
occasionally. Clean the water trough
before the ice maker is used first
time and reused after stopping for an
extended period of time. It is usually
convenient to sanitize the trough
after the ice making system has been
cleaned, and the ice storage bin is
empty.
1. Disconnect the power to the unit.
2. Open the door and take out the
removable ice storage bin. With a

clean cloth, wipe down the interior
of unit and ice bin with a sanitizing
solution made of 1 ounce of
household bleach or chlorine and 2
gallons of hot (95ºF – 115ºF) water.
3. Rinse thoroughly with clear water.
4. Put the ice storage bin inside the unit.
5. Reconnect power to the unit. The ice
scoop should be washed regularly.
Wash it just like any other food
container.

WARNING
DO NOT use solvent-based cleaning agents or abrasives on the interior.
These cleaners may transmit taste to the ice cubes and damage or
discolor the interior.
Condenser cleaning
A dirty or clogged condenser prevents
proper airflow, reduces ice making
capacity, and causes higher than
recommended operating temperatures
that may lead to component failure.
Have the condenser cleaned at least
once every six months.
1. Unplug the ice maker or disconnect
power.
2. Gently pull off the lower front louver.
3. Remove dirt and lint from the
condenser and the unit compartment
with the brush attachment of a
vacuum cleaner.
4. Reassemble the lower front louver.
5. Plug in the ice maker or reconnect
power.

Page 19 • Cleaning and Care

English

CLEANING AND MAINTENANCE cont.

ENGLISH

CLEANING AND MAINTENANCE cont.

WARNING
DO NOT touch the condenser.
They are sharp and can be easily damaged.
Water distribution tube cleaning
When you find the ice cubes are
incompletely formed or the output is
low, the water distribution tube may
be blocked. Turn off the power button,
gently take out the water distribution
tube, locate the holes in the distribution
tube and use a pointed object such as
a toothpick to dredge the holes. Then
put the water distribution tube back to
its original position. If the tube is badly
blocked, clean it as follows:
1. Shut off the water supply
2. Disconnect the water hose from the
distribution tube.
3. Gently take out the distribution tube.
4. With a brush, clean the tube with a
dilute solution of warm water and a
mild detergent such as dishwashing
liquid. After removing the dirt and lint
from the surface, rinse the tube with
clean water.
5. Replace the distribution tube.
6. Reconnect the water supply.
Ice-making system cleaning
Minerals that are removed from the
water during the freezing cycle will
eventually form a hard, scaly deposit in
the water system. Cleaning the system
regularly helps remove the mineral scale
buildup. How often to clean the system
depends upon how hard your water is
or how effective your filtration may be.
With hard water of 15 to 20 grains/gal.
(4 to 5 grains/ liter), you may need to
clean the system as often as once every
6 months.

1. Make sure that all the ice is off the
evaporator. If ice is being formed,
wait until the cycle is completed, then
press the machine’s ON/OFF switch
on the control panel.
2. Remove all ice from the storage bin.
3. Keep the ice maker connected to the
water supply. Pour 8 oz. of NickelSafe Ice Maker Cleaner Solution into
the water trough. Then press the ON/
OFF switch and the CLEAN button,
initiating the wash cycle. The machine
will run in the Automatic Clean Mode.
4. Allow 30 minutes for proper cleaning.
After cleaning, press the ON/OFF
switch again. Use a drainage hose on
the front of the water trough to drain
off the waste water to a convenient
container.
NOTE: Don’t drain off the waste water
to the inside of the cabinet.
5. Repeat steps 3 and 4 (without Ice
Maker Cleaning Solution) three
times to rinse the ice making system
thoroughly.
NOTE: Ice Maker Cleaner Solution in
the water bin during the rinse is
not needed.

Page 20 • Cleaning and Care

WARNING
The ice machine cleaner contains acids.
DO NOT use or mix with any other solvent-based cleaner products.
Use rubber gloves to protect hands. Carefully read the material safety
instructions on the container of the ice machine cleaner.
Discard the first batch of ice produced after cleaning.
6. Prepare a sanitizing solution made
of 1 ounce of household bleach
and 2 gallons of hot water (95ºF to
115ºF). Wipe the entire bin inside and
outside, covering the entire surface
of the walls.
7. Fill a spray bottle with the sanitizing
solution and spray all corners and
edges, making sure to cover all
surfaces with the solution.
8. Allow the solution to be in contact for
at least 3 minutes, then dry.

9. Repeat steps 1 to 5 with the
sanitizing solution of step 6 replacing
the Nickel Safe ice maker cleaner
solution and filling the water trough
to its maximum level.
10. Repeat step 5 to rinse the ice
making system one more time.
11. Press the ON/OFF button again. The
machine will return to the regular
ice making mode. Discard the first
batch of ice.

Page 21 • Cleaning and Care

English

CLEANING AND MAINTENANCE cont.

ENGLISH

TROUBLESHOOTING
Check your problem by using the chart below and try the solutions for each problem.

TROUBLE

POSSIBLE CAUSE

POSSIBLE REMEDY

The machine
doesn’t operate.

The ice maker is unplugged.

Plug the ice maker in.

The fuse is blown.

Replace fuse. If it happens
again, call for service to
check for a short circuit in
the unit.

The ice maker power button is set
at OFF.
The ice storage bin is full of ice.

Switch the ice maker power
button to ON.
Remove some ice cubes. Be
sure the ice-full probe is free
of ice.

The water doesn't
feed in after the
machine starts.

The water supply tap is turned off.

Turn on the water supply tap.

The water supply pipe is not
properly connected.

Reconnect the water supply
pipe.

Machine makes ice,
but bin does not fill
up with ice.

The condenser may be dirty.

Clean the condenser.

The air flow to the ice maker may
be obstructed.

Check the installation.

The ambient temperature and
water temperature are high, or unit
is near some heat source.
Water is leaking out
of the unit.

Some water falls to the floor when
you open the door to remove ice
from storage bin.
Water supply connection is leaking.
Drain pipe higher than drain outlet.

Check the installation.

Normal condensation on the
door or some water together
with ice. Take care when you
take out ice.
Tighten fitting. See
Connecting the water line.
Lower drain pipe.

Page 22 • trouble shooting and warranty

English

TROUBLESHOOTING

TROUBLE

POSSIBLE CAUSE

POSSIBLE REMEDY

Cubes are partially
formed or are white
on the bottom.

Not enough water in the water
trough.

Check if the water supply
pressure is below 15 psig.
Check water supply or filter
may be restricted.
Check for a water leak at the
water trough.

Noise during
operation

The feet are not leveled and locked.
Certain sounds are normal.

Level and lock the feet. See
Leveling the Ice Maker.
See Normal Sounds.

The ice maker stops
suddenly while
making ice.

The electricity is off.
The room temperature is out of the
stated range.
The ice storage bin is full of ice.

Cut off the electricity
and leave the ice maker
disconnected until the
temperature returns to
within the stated range.
Remove some ice cubes;
make sure the ice-full probe
is free of ice.

The body of the ice
maker is electrified

The ground line isn't in the socket.

Use a socket meeting the
grounding requirements.

Scaling occurs
frequently inside the
machine.

The hardness level of the water is
too high.

Install a water-softening
device in front of the water
inlet.

Water leaks from
the ice storage bin

The drainhole below the ice
storage bin is blocked.

Check the drain hose to be
sure water can be drained
out unhindered.

The drain hose is kinked or
improperly placed higher than the
floor of the ice storage bin.

Page 23 • trouble shooting and warranty

ENGLISH

Customer Service

IMPORTANT
Do Not Return This Product To The Store
If you have a problem with this product, please contact the Haier
Customer Satisfaction Center at 1-877-337-3639.
DATED PROOF OF PURCHASE, MODEL # AND SERIAL #
REQUIRED FOR WARRANTY SERVICE
NOTE: I ce maker WARRANTY does not cover purchased & installed pump. It
should be covered by pump manufacturer warranty or distributor. For
pump warranty service, contact the installer.

Page 24 • trouble shooting and warranty

In-Home ServiceWhat is covered and
for how long?
This warranty covers all defects in
workmanship or materials of the
automatic ice maker for a period of:
12 months labor
12 months parts
The warranty commences on the date
the item was purchased and the original
purchase receipt must be presented to
the authorized service center before
warranty repairs are rendered.
What is covered.
1. The mechanical and electrical parts,
which serve as a functional, purpose
of this kit for a period of 12 months.
What will be done?
1. We will repair or replace, at our
discretion any mechanical or
electrical part which proves to be
defective in normal usage during the
warranty period so specified.
2. There will be no charge to the
purchaser for parts and labor on any
covered items during the initial 12
month period.
3. Contact your nearest authorized
service center. For the name of the
nearest service center please call
1-877-337-3639
THIS WARRANTY COVERS WITHIN
THE CONTINENTAL UNITED STATES,
PUERTO RICO AND CANADA. IT DOES
NOT COVER THE FOLLOWING:
- Damages from improper installation.
- Damages in shipping.
- Defects other than manufacturing.
- Damage from misuse, abuse, accident,
alteration, lack of proper care and
maintenance or incorrect current or
voltage.

- Damage from service by other than an
authorized dealer or service center.
Transportation and shipping.
• Improper installation. If you have an
installation problem, contact your
dealer or installer. You are responsible
for providing adequate electrical,
plumbing and other connecting
facilities, including the water line to the
ice maker, the water line and drain line
installation.
• For drain pump service, see page 24.
• Replacement of house fuses or
resetting of circuit breakers.
• Failure of the product if it is used for
other than its intended purpose or
used commercially.
• Damage to product caused by
accident, fire, floods or Acts of God.
WARRANTOR IS NOT RESPONSIBLE
FOR CONSEQUENTIAL DAMAGES.
THIS LIMITED WARRANTY IS GIVEN
IN LIEU OF ALL OTHER WARRANTIES,
EXPRESSED OR, INCLUDING THE
WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR
PURPOSE.
The remedy provided in this warranty
is exclusive and is granted in lieu of all
other remedies.
This warranty does not cover incidental
or consequential damages, so the above
limitations may not apply to you. Some
States do not allow limitations on how
long an implied warranty lasts, so the
above limitations may not apply to you.
This warranty gives you specific legal
rights, and you may have other rights,
which vary, from state to state.
Haier America
New York, NY 10018

- Damage from other than
household use.
Page 25 • trouble shooting and warranty

English

limited warranty

www.Haier.com

Model # HI50IB20SS
Issued Date: August 2014

115 V, 60 Hz
Made in China
Fabriqué en Chine
Hecho en China

Printed in China
Haier America
Wayne, NJ 07470
©2014 Haier America Trading, LLC.



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History When                    : 2010:02:26 12:21:52-05:00, 2010:02:26 12:21:52-05:00, 2010:02:26 12:37:34-05:00, 2010:02:26 12:38:18-05:00, 2010:02:26 12:38:37-05:00, 2010:02:26 12:40:31-05:00, 2010:02:26 12:44:42-05:00, 2010:02:26 12:45:30-05:00, 2010:02:26 12:46:06-05:00, 2010:02:26 12:48:13-05:00, 2010:02:26 12:50:33-05:00, 2010:02:26 12:51:05-05:00, 2010:02:26 12:53:19-05:00, 2011:10:28 12:11:31-04:00, 2011:10:28 12:11:31-04:00, 2011:10:28 12:21:46-04:00, 2011:10:28 14:55:38-04:00, 2011:10:28 16:04:11-04:00, 2011:10:28 16:04:23-04:00, 2011:10:28 16:11:56-04:00, 2011:10:28 16:17:08-04:00, 2011:11:02 12:17:13-04:00, 2011:11:02 12:20:46-04:00, 2011:11:02 12:21:44-04:00, 2011:11:02 12:23:22-04:00, 2011:11:03 11:35:23-04:00, 2011:11:03 13:42:15-04:00, 2011:11:03 13:49:09-04:00, 2011:11:03 13:56:46-04:00, 2011:11:03 14:25:57-04:00, 2011:11:03 14:26:15-04:00, 2011:11:03 14:33:16-04:00, 2011:11:03 15:51:01-04:00, 2011:11:03 15:53:15-04:00, 2011:11:03 15:57:13-04:00, 2011:11:03 16:00:31-04:00, 2011:11:03 16:36:25-04:00, 2011:11:03 16:54:57-04:00, 2011:11:04 12:44:07-04:00, 2011:11:04 12:46:50-04:00, 2011:11:04 12:47:08-04:00, 2011:11:04 12:59:17-04:00, 2011:11:04 13:03:15-04:00, 2011:11:04 13:06:47-04:00, 2011:11:04 13:19:35-04:00, 2011:11:04 13:32:53-04:00, 2011:11:04 13:38:21-04:00, 2011:11:04 13:43:40-04:00, 2011:11:04 13:44:03-04:00, 2011:11:07 10:46:09-05:00, 2011:11:07 11:04:12-05:00, 2011:11:07 11:15-05:00, 2011:11:07 11:52:33-05:00, 2011:11:07 14:59:33-05:00, 2011:11:07 17:00:34-05:00, 2011:11:08 14:31:43-05:00, 2011:11:08 14:33:49-05:00, 2011:11:08 14:34:35-05:00, 2011:11:17 09:20:44-05:00, 2011:11:17 09:50:39-05:00, 2011:11:17 10:30:55-05:00, 2011:11:17 10:31:09-05:00, 2011:11:17 11:38:58-05:00, 2011:11:17 11:46:47-05:00, 2011:11:17 11:51:40-05:00, 2011:11:17 11:57:26-05:00, 2011:11:17 11:57:48-05:00, 2011:11:17 12:05:32-05:00, 2011:11:17 12:13:15-05:00, 2011:11:17 12:27:01-05:00, 2011:11:17 12:39:52-05:00, 2011:11:17 12:50:17-05:00, 2011:11:17 12:54:53-05:00, 2011:11:17 13:57:52-05:00, 2011:11:17 14:27:44-05:00, 2011:11:17 15:08:49-05:00, 2011:11:17 15:09:24-05:00, 2011:11:17 15:10:20-05:00, 2011:11:17 15:10:30-05:00, 2011:11:17 15:11:01-05:00, 2011:11:17 15:11:39-05:00, 2011:11:17 15:20:36-05:00, 2011:11:17 15:53:17-05:00, 2011:11:17 16:11-05:00, 2011:11:17 16:14:51-05:00, 2011:11:17 16:17:08-05:00, 2011:11:17 16:46:35-05:00, 2011:11:17 16:46:59-05:00, 2011:11:18 17:05:14-05:00, 2011:11:18 17:08:24-05:00, 2011:11:18 17:13:39-05:00, 2011:11:18 17:14:51-05:00, 2011:11:18 17:28:54-05:00, 2011:11:21 10:44:12-05:00, 2011:11:21 10:54:50-05:00, 2011:11:21 11:01:22-05:00, 2011:11:21 11:05:27-05:00, 2011:11:21 11:09:47-05:00, 2011:11:21 11:09:58-05:00, 2011:11:21 11:33:39-05:00, 2011:11:21 11:33:52-05:00, 2011:11:21 11:34:30-05:00, 2011:11:21 11:41:38-05:00, 2011:11:21 11:41:43-05:00, 2011:11:21 11:42:58-05:00, 2011:11:21 11:43:35-05:00, 2011:11:21 11:45:18-05:00, 2011:11:21 11:46:59-05:00, 2011:11:21 11:47:09-05:00, 2011:11:21 11:47:28-05:00, 2011:11:21 11:50:25-05:00, 2011:11:21 11:54:29-05:00, 2011:11:21 11:57:29-05:00, 2011:11:21 12:26:12-05:00, 2011:11:21 15:33:05-05:00, 2011:11:22 14:10:08-05:00, 2011:11:22 14:13:37-05:00, 2011:11:22 14:15:44-05:00, 2011:11:22 14:16:25-05:00, 2011:11:22 14:17:26-05:00, 2011:11:22 14:22:28-05:00, 2011:11:22 14:24:05-05:00, 2011:11:22 14:27:21-05:00, 2011:11:22 14:49:42-05:00, 2011:11:22 15:57:28-05:00, 2011:11:22 16:02:07-05:00, 2011:11:22 16:02:20-05:00, 2011:11:22 16:13:32-05:00, 2011:11:22 16:32:44-05:00, 2011:11:22 16:32:52-05:00, 2011:11:23 09:44:21-05:00, 2011:11:23 09:46:30-05:00, 2011:11:23 10:12:04-05:00, 2011:11:23 10:19:19-05:00, 2011:11:23 10:25:10-05:00, 2011:11:23 10:34:59-05:00, 2011:11:23 10:35:48-05:00, 2011:11:23 10:48:58-05:00, 2011:11:23 10:56:01-05:00, 2011:11:23 10:58:48-05:00, 2011:11:23 11:00:20-05:00, 2011:11:23 11:01:56-05:00, 2011:11:23 11:02:07-05:00, 2011:11:23 11:04:43-05:00, 2011:11:23 11:07:44-05:00, 2011:11:23 11:10:23-05:00, 2011:11:23 11:15:43-05:00, 2011:11:23 11:23:51-05:00, 2011:11:23 11:28:01-05:00, 2011:11:23 11:28:29-05:00, 2011:11:23 11:28:47-05:00, 2011:11:23 11:36:30-05:00, 2011:11:23 11:45:57-05:00, 2011:11:23 11:52:07-05:00, 2011:11:23 11:54:51-05:00, 2011:11:23 11:57:06-05:00, 2011:11:23 11:58:25-05:00, 2011:11:23 12:00:19-05:00, 2011:11:23 12:05:53-05:00, 2011:11:23 12:17:49-05:00, 2011:11:23 12:18:14-05:00, 2011:11:23 12:19-05:00, 2011:11:23 12:20:26-05:00, 2011:11:23 12:24-05:00, 2011:11:23 13:24:18-05:00, 2011:11:23 13:27:25-05:00, 2011:11:23 13:32:30-05:00, 2011:11:23 13:37:38-05:00, 2011:11:23 14:06:35-05:00, 2011:11:23 14:15:50-05:00, 2011:11:23 14:22:15-05:00, 2011:11:23 14:22:19-05:00, 2011:11:23 14:27:56-05:00, 2011:11:23 14:29:20-05:00, 2011:11:23 14:30:18-05:00, 2011:11:23 14:31:23-05:00, 2011:11:23 14:34:28-05:00, 2011:11:23 14:35:36-05:00, 2011:11:28 12:29:09-05:00, 2012:01:30 11:28-05:00, 2012:01:30 11:28:26-05:00, 2012:01:30 13:04:42-05:00, 2012:03:07 16:23:59-05:00, 2012:03:07 16:24-05:00, 2012:03:08 14:45:16-05:00, 2012:03:08 15:43:23-05:00, 2012:03:08 15:45:07-05:00, 2012:03:08 15:47:52-05:00, 2012:03:08 15:48:07-05:00, 2012:03:08 16:13:33-05:00, 2012:03:08 16:38:48-05:00, 2012:03:12 10:21:49-04:00, 2012:03:12 10:25-04:00, 2012:03:12 10:46:19-04:00, 2012:03:12 10:52:53-04:00, 2012:03:12 11:15:26-04:00, 2012:04:02 13:12:15-04:00, 2012:05:10 17:10:06-04:00, 2012:06:27 15:45:53-04:00, 2012:07:05 09:19:33-04:00, 2012:07:05 16:40-04:00, 2012:07:05 16:51:20-04:00, 2012:07:05 17:00:45-04:00, 2012:07:05 17:02:41-04:00, 2012:07:05 17:20:16-04:00, 2012:07:05 17:21:47-04:00, 2012:07:05 17:26:42-04:00, 2012:07:06 09:11:51-04:00, 2012:07:06 09:15:42-04:00, 2012:07:06 09:18:57-04:00, 2012:07:06 09:28:31-04:00, 2012:07:06 09:30:10-04:00, 2012:07:06 09:47:36-04:00, 2012:07:06 09:55:10-04:00, 2012:07:06 09:57:15-04:00, 2012:07:06 10:01:25-04:00, 2012:07:06 10:20:16-04:00, 2012:07:06 10:33:21-04:00, 2012:07:06 10:36:33-04:00, 2012:07:06 10:39:39-04:00, 2012:07:06 10:41:07-04:00, 2012:07:06 10:44:49-04:00, 2012:07:06 10:46-04:00, 2012:07:06 10:46:53-04:00, 2012:07:06 11:35:55-04:00, 2012:07:12 16:45:39-04:00, 2012:07:12 16:46:19-04:00, 2012:07:12 16:50:50-04:00, 2013:01:10 13:07:59-05:00, 2013:07:25 10:22:43-04:00, 2013:07:25 11:42:26-04:00, 2013:07:25 16:30:58-04:00, 2013:07:25 16:30:59-04:00, 2013:07:25 16:33:48-04:00, 2013:07:25 16:58:49-04:00, 2013:07:25 17:00:52-04:00, 2013:07:25 17:05:51-04:00, 2013:08:15 15:07:21-04:00, 2013:08:15 15:26:38-04:00, 2013:08:15 15:28:55-04:00, 2013:08:15 15:29:11-04:00, 2013:08:15 15:39:03-04:00, 2013:08:15 15:45:43-04:00, 2013:08:21 10:10:57-04:00, 2013:08:21 10:11:05-04:00, 2013:08:21 10:12:13-04:00, 2013:08:21 10:12:19-04:00, 2013:08:21 10:32:20-04:00, 2013:08:21 10:36:03-04:00, 2013:08:21 10:36:21-04:00, 2013:08:21 10:41:10-04:00, 2014:08:13 13:43:23-04:00
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Metadata Date                   : 2018:01:19 11:31:33-06:00
Creator Tool                    : Adobe InDesign CS5.5 (7.5)
Page Image Page Number          : 1, 2
Page Image Format               : JPEG, JPEG
Page Image Width                : 256, 256
Page Image Height               : 256, 256
Page Image                      : (Binary data 5775 bytes, use -b option to extract), (Binary data 2716 bytes, use -b option to extract)
Doc Change Count                : 10007
Format                          : application/pdf
Producer                        : Adobe PDF Library 9.9
Trapped                         : False
Page Count                      : 28
EXIF Metadata provided by EXIF.tools

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