Hanatech MSPLUS AUTOMOTIVE HANDHELD SCANTOOL User Manual User s Manual G

Hanatech Co.,Ltd AUTOMOTIVE HANDHELD SCANTOOL User s Manual G

USERS MANUAL

EUT Type: Automotive Handheld Scantool FCC ID : RZXMSPLUS Test Report No.: GETEC-E3-05-013 FCC Class B Certification APPENDIX G : USER’S MANUAL
Hanatech Co., Ltd. Chapter 1 Chapter 1 - 1 Safety and Warranty About this Manual All rights reserved by Hanatech Co., Ltd., Gumi, Korea. The contents of this manual are the result of contributions by dozens of individuals all who have added their vital expertise and experience to the evolution of the contents of this manual. The information contained in this manual may contain printing errors and is subject to change without notice according to product upgrade. Hanatech shall not be liable for errors contained herein or for incidental or consequential damage in connection with the furnishing, performance, or use of this material. No part of this manual may be photocopied, reproduced, or translated to another language in any way without the prior written consent of Hanatech Co., Ltd. Using this Manual It is recommended that the user become familiar with the operating procedures, terminologies and information contained within this user’s manual. This will help to increase the user’s effectiveness with this equipment. Vehicle system familiarity While this equipment provides very powerful functions with extensive vehicle coverage, it cannot replace knowledge and skill. To get the most out of this equipment, a full understanding of vehicle systems is required. It is recommended that the equipment be used in conjunction with the original service manual for the vehicle being tested. The equipment is designed for use by trained service personnel and this manual assumes that the service technician who is going to use this equipment has a familiarity with vehicle electronic control systems, however, the latest service manuals and bulletins should always be referenced before using this equipment.
USER MANUAL For MULTISCAN plus Chapter 1 - 2 I. SAFETY INSTRUCITONS ----------------------- Thank you for purchasing MULTISCAN plus. To get the maximum performance of the equipment, please carefully read this manual first, and keep it at hand. On delivery inspection When the equipment is delivered, a check should be made for any damaged or missing components. If the unit is damaged or fails to operate according to the specifications, contact your local distributor or the manufacturer, Hanatech Co., Ltd., Hana bldg., 80-1 Songjung-dong, Gumi-shi, Kyung-buk Republic of Korea 730-913. In the unlikely event the equipment requires shipping back to the manufacturer, please use the original packing material. Safety symbols The following symbols are used throughout this manual: DANGER This mark means that dangerous consequences may arise, with the possibility of death or serious injury to the user, if the machine is handled incorrectly. WAR NING This mark means dangerous consequences may arise, with the possibility of somewhat serious injury to the user and or damage to the machine and facilities, if the equipment is handheld incorrectly. SYMBOL Description This symbol is affixed to locations on the equipment where the operator should consult corresponding topics in this manual (which are also marked with the symbol) before using relevant functions of the equipment. In the manual, this symbol indicates explanations that are particularly important that the user is expected to read the manual before using the equipment. This symbol represents DC (Direct Current)
Hanatech Co., Ltd. Chapter 1 Chapter 1 - 3 Safety guideline In order to ensure proper operation and satisfactory performance, observe the cautions listed below. DANGER This equipment is designed to comply with IEC61010-1 safety standards, and has been tested for safety prior to shipment. Excessive high voltage measurement or improper operation could result in personal injury, as well as damage to the equipment or the vehicle. Please read this manual carefully and be sure that you understand its contents before using the equipment. The manufacturer disclaims all responsibility for any accident except for that resulting due to defect in its product. WARNING For safety reasons, this equipment should not be used to measure circuits carrying more than 30Vrms or 42.4V peak. To avoid electrical accident that could result in injury or death, do not measure voltage in excess of these limitations. Maximum rated measurable voltage is 30Vrms or 42.4V peak.
USER MANUAL For MULTISCAN plus Chapter 1 - 4 II. SAFETY PRECAUTIONS ----------------------- DANGER When an engine is running, keep the workshop area WELL VENTILATED or attach a building exhaust removal system to the engine exhaust system. Engines produce carbon monoxide, an odorless and poisonous gas that causes slower reaction time and may lead to serious injury or death. WARNING Brakes and wheel blocks Apply the hand brake and block the wheels before using the test equipment. It is highly recommended to block the wheels on front-wheel drive vehicles because the hand brake does not hold the driving wheels. Drive Test Do not drive the vehicle and operate the test equipment at the same time. Any distraction may cause an accident. Have one person operate the test equipment while the other person drives the vehicle. Never place the test equipment in front of you when driving the vehicle because the test equipment may hit your body and cause serious injury when the air bag inflates. Do not try to test the SRS air bag system while driving the vehicle as unintended air bag inflation may result.
Hanatech Co., Ltd. Chapter 1 Chapter 1 - 5 Engine Compartment Maintain sufficient clearance between moving components or belts while using the test equipment in the engine compartment. Moving components and belts may catch loose clothing, test cables or a part of your body and cause damage or personal injury. Electrical Components Always turn the ignition key OFF when connecting or disconnecting electrical components unless otherwise instructed. Vehicle Battery MULTISCAN plus is designed to prevent damage from reverse polarity battery cable connection, however, it is always highly recommended to always ensure correct polarity terminal connection. Never lay the test equipment on vehicle battery. You may short the terminals and may cause damage to your body, the test equipment or the battery. To avoid damaging the test equipment or displaying false data, make sure the vehicle battery is fully charged and the connections to the electronic control module are clean and tight. The warning messages above and the safety messages contained hereinafter cover situations Hanatech is aware of. Hanatech cannot know, evaluate or advise you as to all of the possible hazards. You must make sure that any conditions or service procedures encountered do not jeopardize your personal safety.
USER MANUAL For MULTISCAN plus Chapter 1 - 6 III. WARRANTY SERVICE ------------------------- Warranty Period In principle, MULTISCAN plus is warranted to the consumer to be free of defects in material and workmanship for the period of 3 years after the date of purchase. If the product is found defective during this period, the product can be returned to Hanatech and will be repaired or replaced free of charge. Freight and repair Cost For the repair of head unit, Hanatech covers the freight cost for the service during one year from the date of purchase, and you can send the troubled unit to your local distributor without having to pay the freight cost. You should consult with your local distributor about the validity of remaining warranty period before sending the unit. For the remaining two years, you are liable for any international cost incurred. Repair or replacement will be provided free of charge. When the warranty period is expired after three years, the customer must pay the round trip freight and the repair or replacement cost. Upon delivery Hanatech inspects all the ordered product parts and components are included in the package before shipment, and includes the original copy of pre-shipment inspection report in the box. As soon as the product is delivered to you, please ensure everything you ordered is properly checked and included referring to the pre-shipment inspection report. If there is anything missing or damaged, you must notify the local distributor immediately within 3 working days from the delivery date for free of charge replacement of the parts. In case of trouble If you encounter any malfunction or trouble with the equipment, please refer to the Trouble Shooting chapter in this manual. If the problem cannot be solved, please contact your local distributor for assistance. For early identification of a fault or error,
Hanatech Co., Ltd. Chapter 1 Chapter 1 - 7 your local distributor will require the following details: 1. Symptom of problem you are experiencing 2. Serial number of the head unit 3. Vehicle information: Which specific car were you testing when the problem occurred – Model name, Model year and system ID number if available (for Mitsubishi, Subaru and Suzuki only: Refer to Japanese car chapter for details) Warranty Void Even in the effective warranty period, if the problem is found to be caused by any of the followings, Hanatech charges the cost for round trip freight and actual cost for the service to the customer, and the shipment back to the customer will be suspended until the customer’s payment is duly made 1. Evidence of improper use or application of the product ignoring the cautions and warnings stipulated in the user’s manual 2. Intentional damage or modifications to the product or user’s attempt to repair without proper authorization 3. Any damage caused by Force Majeure including war and natural disaster 4. Loss of time, inconvenience and other consequential damage or loss Warranty void seal In addition to the above mentioned warranty void conditions, warranty service is not provided in case the warranty void seal is broken or removed. If you remove the head unit safety boot, you will see a yellow round sticker covering one of the screw holes in the back. Please be careful not to break this seal and never try to open the head unit without direct authorization from the manufacturer. Bought in other countries Only the products properly supplied by the contracted authorized local distributors are recognizable for free of charge warranty service. Any equipment bought outside the contracted national territory of your local distributor will be charged for service.
USER MANUAL For MULTISCAN plus Chapter 1 - 8 FCC RF INTERFERENCE STATEMENT Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. The equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does not cause harmful interference to radio or television reception which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures; - Reorient or relocate the receiving antenna - Increase the separation between the equipment and receiver - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Caution Changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS; (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE. AND (2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.
Hanatech Co., Ltd. Chapter 2 Chapter 2 - 1 Specification and Parts I. Specification ----------------------------------- A. Hardware CPU: 16bit, 33MHz RAM: 1 Mbyte (SRAM) Program Cartridge Memory: 128Mbytes Flash Memory Display: 320×240 Monochrome Graphic LCD with Back Light Key Pad: 20 membrane keys, embossing type Serial Port: USB and RS232 Printer: General PC printer Power: DC 8~18V, 800mA or higher B. Environmental Specification Indoor use only Operating temperature: Max 50℃ / 122℉ Maximum relative humidity: 80% (up to 31℃/88℉) and 50% (40℃/104℉ or higher) Installation overvoltage categories: CATⅡ Maximum measurable voltage: DC 30V Max Pollution degree 2 Max. Altitude: Up to 2000m
USER MANUAL For MULTISCAN plus Chapter 2 - 2 C. Mechanical Dimensions Length: 222㎜ / 9" Width: 187㎜ / 7.5" Height: 51㎜ / 2" Weight: 950g / 2.1lb (head unit only) Body Color: Dark Grey Safety Boot Color: Blue All specifications are subject to change without notice for the purpose of product and quality improvement.
Hanatech Co., Ltd. Chapter 2 Chapter 2 - 3 II. Part List ----------------------------------------- A. Head unit and basic supplies 1. Head Unit (P/N. ) - Made of strong ABS resin, each unit has passed internal impact test before shipment. - As the inner surface is coated with anti-electromagnetic interference material, it neither interferes the other electronic devices nor gets interfered by the other equipments. 2. Safety Boot (P/N. ) - Flexible plastic cover that protects the head unit from physical, chemical and electrical damage - Basic color is blue, however, it can be changed according to the distributor’s demand.
USER MANUAL For MULTISCAN plus Chapter 2 - 4 3. Carry Case (P/N. 3003-0003) Provides convenient transportation and the protection of the head unit and other components from outer physical impact during the transportation and storage. Carry case is provided when purchasing the head unit and at least one software package together. Includes keys and dial lock 4. Main Data Link Cable (P/N. 3001-0001) - Connects vehicle side DLC and MULTISCAN head unit for data transmission. - Connecting parts on both ends are exactly same, therefore, simply put any one end to the head unit, and then hook the other end to the vehicle side DLC after connecting an appropriate adaptor 5. Power Cable 1 – Cigarette Lighter (P/N. 3000-0004) - Supplies power to the head unit from the cigarette lighter socket. Used when DLC is located near the driver or passenger seat and power is not supplied through DLC. - LED lights on both ends turn ON when power is properly supplied. - The metal plunger part in the end of cigarette lighter connector is
Hanatech Co., Ltd. Chapter 2 Chapter 2 - 5 removable by unscrewing for the fuse replacement. It may become loose over repeated use, therefore, it is highly recommended to check if it is tightly screwed frequently. A set of plunger parts are included in the basic supplies. Refer to spare parts section hereinafter. - The rated voltage and current for this power cable are 12V and less than 2A. 6. Power cable 2 – Vehicle Battery (P/N. 3000-0005) - Supplies power from the vehicle battery when the DLC is located in the engine bay or when using the oscilloscope or multi-meter functions - Connect each of the two alligator clips to the battery terminal of the correct polarity with caution. - Must be used together with the Power Cable 1. Insert the cigarette lighter adaptor of the Power Cable 1 into the socket, and connect the other end to the head unit. - Red LED light turns ON when power is properly supplied from the vehicle battery.
USER MANUAL For MULTISCAN plus Chapter 2 - 6 B. Diagnostic Adapters Diagnostic adapters may be sold separately, therefore check if all the adapters you ordered are included in the package upon delivery. There are two types of adapters: capsulated and wired types. Most of MULTISCAN adapters are capsulated for better durability and storage, however, sometimes it is difficult or almost impossible to connect the capsulated adapter to vehicle side DLC when it is located deep inside beneath the dashboard. We use wire type adapters for the cars such as Hyundai and Kia that we were reported to have such connecting difficulties. Capsule type Wire type 1. OBD2 Standard Adapter (P/N. 3001-0010) Used for all OBD generation 2 and EOBD compatible vehicles. Vehicle side DLC is generally located near the driver’s seat and most frequently found beneath the dash panel. 2. Toyota / Lexus 17Pin Rectangular Adapter (P/N. 3001-0011) Used for the diagnosis of Toyota and Lexus of OBD generation 1. Vehicle side DLC of this type is generally located in the engine compartment.
Hanatech Co., Ltd. Chapter 2 Chapter 2 - 7 3. Toyota/Lexus 17Pin Semi-circular Adapter (P/N. 3001-0012) Also used for the diagnosis of Toyota and Lexus of OBD generation 1. The vehicle side DLC is generally found beneath the dashboard. Refer to the following warning message. WARNING The appearances of this adapter and MAZDA 17Pin adapter are exactly same, however, the internal wiring and circuit are different. Check the engraved name and the body color of the adapter carefully before use. Improper adapter connection may result in serious malfunction of either control system and MULTISCAN plus head unit. 4. Honda 3 Pin Adapter and 2 Pin Jump Wire (P/N. 3-pin: 3001-0014, 2-pin wire: 3001-0023) 3-pin adapter is used for the diagnosis of Honda cars of OBD generation 1 that support DTC read and erase as well as data stream. Older Honda cars have 2-pin DLC that supports DTC read only. The jump wire is used for these older cars to bridge the 2-pin DLC terminals. The vehicle side DLC is generally located under the dashboard or the glove box.
USER MANUAL For MULTISCAN plus Chapter 2 - 8 5. Mitsubishi and Hyundai 12Pin Adapter (P/N. 3001-0001) Used for the communication with Mitsubishi and Hyundai cars of OBD generation 1. A wire type adapter is provided as the connecting difficulties of capsule type adapter in quite a few Hyundai cars were reported. 6. Mitsubishi 12+16pin dual headed adapter (P/N: 3001-0030) Used for the communication with Mitsubishi cars with both of 12-pin OBD1 and 16-pin OBD2 adapters on-board. Refer to the Mitsubishi section, Chapter 6 for details. 7. Nissan and Samsung 14Pin Adapter (P/N. 3001-0006) Used for the communication with Nissan cars of OBD generation 1 and all Samsung passenger cars. Vehicle side DLC is generally found under the dash or inside the fuse box. 8. Mazda 17Pin Adapter (P/N. 3001-0013) Used for the communication with Mazda cars of OBD generation 1. Vehicle side DLC is generally located in the engine compartment. Refer to the warning message in the next page:
Hanatech Co., Ltd. Chapter 2 Chapter 2 - 9 WARNING The appearances of this adapter and Toyota 17Pin SEMI-CIRCULAR adapter are exactly same, however, the internal wiring and circuit are different. Check the engraved name and the body color of the adapter carefully before use. Improper adapter connection may result in serious malfunction of either control system and MULTISCAN plus head unit 9. Subaru 9Pin Adapter (P/N. 3001-0022) Used for the communication with Subaru cars of OBD generation 1. The vehicle side DLC is generally located beneath the dashboard. 10. GM Daewoo 12Pin Adapter (P/N. 3001-1002) Used for the communication with Daewoo cars of OBD generation 1. The vehicle side DLC is generally located beneath the glove box, door side. 11. Kia 6Pin Adapter (P/N. 3001-0003) Used for the communication with old Kia cars of OBD generation 1. Only the Diagnostic Trouble Code reading function is available for the cars with this type of adapter as only the slow pulse signal is transmitted through the vehicle side DLC. The split wire of the adapter is to be connected to the ground terminal of the vehicle side DLC.
USER MANUAL For MULTISCAN plus Chapter 2 - 10 12. Kia 20Pin Adapter (P/N. 3001-0004) Used for the communication with Kia cars of OBD generation 1. DTC read & erase and data stream functions are available for the cars with this type of adapter. Refer to the following warning message. WARNING The appearances of Kia 20Pin adapter and Ssangyong 20Pin Rectangular adapter are exactly same, however, the internal wiring and circuit are different. Check the engraved name and the body color of the adapter carefully before use. Improper adapter connection may result in serious malfunction of either control system and MULTISCAN plus head unit 13. Ssangyong 20Pin Rectangular Adapter (P/N. 3001-0005) Used for Ssangyong cars of OBD generation 1. Vehicle side DLC is located in the engine compartment. Refer to the warning above. 14. Ssangyong 14Pin Circular Adapter (P/N. 3001-0007) Used for old Ssangyong cars of OBD generation 1. Vehicle side DLC is located in the engine compartment.
Hanatech Co., Ltd. Chapter 2 Chapter 2 - 11 15. Holden 6 Pin Adapter(P/N. 3001-0023) Used for Australian Holden of OBD generation 1. Japanese cars such as Toyota and Nissan assembled in Australia with Holden built engines may have this type of adapter, too. Vehicle side DLC is generally located beneath the glove box to the center facia. 16. GM Opel 10Pin Adapter (P/N. 3001-0019) Used for the communication with Opel cars of OBD generation 1. Also available with MULTISCAN Australian Holden, South American Opel and European Vauxhall software packages. Vehicle side DLC is generally located in the fuse box beneath the dashboard or near the parking brake. 17. Ford 20 Pin Adapter(P/N. 3001-0020) Used for the communication with Ford cars of OBD generation 1, including Australian and British Fords. Vehicle side DLC is generally located in the fuse box beneath the dashboard.
USER MANUAL For MULTISCAN plus Chapter 2 - 12 18. Ford EEC-IV(P/N. 3001-0017) Used for the communication with Australian Ford cars of OBD generation 1, Vehicle side DLC is generally located in the engine compartment. 19. BMW 20Pin Adapter(P/N. 3001-0016) Used for the communication with BMW cars. Vehicle side DLC is generally located beneath the dashboard or in the engine compartment. 20. VAG 2X2Pin Adapter(P/N. 3001-0029) Used for the communication with Volkswagen/Audi Group cars, Vehicle side DLC is located in various place on the vehicle but generally around dashboard. Applied with SEAT, SKODA with this adapter also.
Hanatech Co., Ltd. Chapter 2 Chapter 2 - 13 21. Mercedes Benz 38Pin Adapter(P/N. 3001-0015) Used for the communication with Mercedes Benz cars equipped with 38Pin vehicle side DLC. Applied with C202, CLK208, E210, E124, S140, SL129, SLK170, G463, G461. 22. Mercedes Benz 4Pin Adapter(P/N. 3001-0009) Used for the communication with Mercedes Benz cars equipped with 8Pole or 16Pole vehicle side DLC. (Red: Battery +, Gray: K Line,, Yellow : Ignition check, Black: Ground) Applied with C201, E124, S126, SL107, G463 23. Upgrade cable (P/N. 3000-0010) To be connected to main data link cable for updating your MULTISCAN plus software by downloading updated codes from your PC. Refer to the related chapter in this manual.
USER MANUAL For MULTISCAN plus Chapter 2 - 14 C. Software Cartridge - Contains vehicle information and operating software for MULTISCAN plus scanners. - The appearance and measurements for MULTISCAN plus cartridges complies with standard PCMCIA, however, inner circuits are of Hanatech’s own design. Therefore, you can neither use it with the other equipment nor copy its contents to the other standard PCMCIA. WARNING MAKE SURE TO TURN POWER OFF BEFORE REMOVING OR INSERTING A CARTRIDGE. It is extremely dangerous to insert or remove a PCMCIA card while the head unit is turned on. Both PCMCIA card and head unit can be critically damaged and break down. Always turn power off by pressing the [POWER] key or removing power supply cable from the head unit before inserting or removing a PCMCIA card..
Hanatech Co., Ltd. Chapter 2 Chapter 2 - 15 D. Spare Parts - Extra fuses (P/N. 3008-0003) For the replacement of the fuse located inside the cigarette lighter power cable. You can also replace it with a fuse of which rated current is 2 Ampere or less. - Spare cigarette lighter power cable plunger parts A set of spare parts for replacement when the original parts are lost. E. Optional Supplies 1. Printer Cable (P/N. 3000-0009) To be connected between head unit RS232 port and printer to enable direct interface with a PC printer. Compatible with the printers that support PCL mode, and Hewlett Packard ® is highly recommended.
Hanatech Co., Ltd. Chapter 3 Chapter 3 - 1 Operating MULTISCAN I. Getting Started--------------------------------- A. Head Unit ①. LCD Display ②. Key Pad (may be designed differently) ③. 12V Power Jack Connection ④. 15-pin Main DLC Cable Connection ⑤. USB Communication port ⑥. RS232C Serial Communication Port ⑦. LCD Contrast Adjustment Dial ⑧. PCMCIA slot
USER MANUAL For MULTISCAN Chapter 3 - 2 B. Main DLC Cable 1. Connection to the head unit a. The male connectors in both ends of the main DLC cable are exactly same and you can connect any of them to the head unit. b. Press the main DLC cable connector into the head unit 15 pin female connector, and tighten up the two screws for firm connection. 2. Connecting the DLC adapters Locate the vehicle side adapter and connect the corresponding DLC adapter to the remaining male connector of the main DLC cable CAUTION It is recommended to keep the main DLC cable connected and screwed to the head unit. Frequent connection and removal of the main DLC cable may loose the fastening parts and bend the connecting pins.
Hanatech Co., Ltd. Chapter 3 Chapter 3 - 3 C. Power supply 1. Power supplied through DLC adapter 12V battery power is supplied through most of the DLC adapters except GM/Daewoo 10Pin and Mitsubishi/Hyundai 12Pin adapters 2. Cigarette lighter a. Use the cigarette lighter cable when power is not supplied through the DLC adapter. b. Insert the cigarette lighter connector into the socket, and check if the red LEDs in both ends of the cable are ON. c. Insert the power jack into the head unit power socket.
USER MANUAL For MULTISCAN Chapter 3 - 4 3. Vehicle battery a. Sometimes it is necessary to put the head unit in the engine compartment when testing OBD1 generation vehicles with the diagnostic adapters located near the engine, such as Toyota, Mazda, Kia, Ssangyong, BMW, Mercedes Benz, etc. b. In case power is not supplied through the diagnostic adapter, connect the alligator clips of the battery power cable to the battery terminals of correct polarity. Check the red LED on the round socket turns ON. c. Connect the cigarette lighter power cable connector into the battery power cable socket. 4. Power ON MULTISCAN automatically turns on when power is supplied properly..
Hanatech Co., Ltd. Chapter 3 Chapter 3 - 5 D. Contrast a. The LCD display is sensitive to the temperature. It may become too faint when it is cold and too dark when it is hot. b. If the screen is too faint or too dark to read, you can adjust the contrast by turning the contrast dial in the right side of the head unit. c. In case of any trouble with the display, please refer to the Trouble Shooting chapter in this manual.
USER MANUAL For MULTISCAN Chapter 3 - 6 II. Control Keys ----------------------------------- A. Keypad The keypad is made of chemistry proofing PVC material that prevents contamination and damage from hazardous oily workshop environment. The membrane keypad is designed and tested to maintain its normal operation over a million keystroke for each. Each key is raised for better tactile feel. The keypad has total of 20 keys. B. Making selection in the menu 1. Numeric Keypad in the bottom Simply press the corresponding number when making selection from a menu. This is available only when you are selecting an item of which number is 9 or less. For more than 10, you should locate the highlighted bar on the desired item and press the [ENTER] key. 2. Arrow keys in the middle
Hanatech Co., Ltd. Chapter 3 Chapter 3 - 7 ◀ ▶ Page Up/Down ▲▼ Scroll Up/ Down a. Scroll up and down the highlighted bar in the menu by pressing Up/Down arrow keys and press the [ENTER] key to confirm the selection. b. If the menu has more than 12 items, you may have to move between the pages to make selection. You do not have to pound on Up/Down arrow keys to scroll the whole page. Simply pressing the Left or Right arrow key will shift page to page. Move the highlighted bar by pressing the up/down keys when the desired item appears on the screen, and press the [ENTER] key. c. If differently defined, key instructions will be given in the bottom of the screen. C. Function keys 1. ESC Used to abort an operation of MULTISCAN or to return to the upper level menu. If differently defined, key instructions will be given in the bottom of the screen. 2. HELP a. DTC Read - When a trouble code is detected, you can press this key to view the detailed information of the DTC. - DTC definition, DTC registration conditions and check points are
USER MANUAL For MULTISCAN Chapter 3 - 8 provided (For Korean and Malaysian cars only as of May, 2003) b. Service Data (Live Data Stream) - While live data is being displayed on the screen, select a live data item by moving the highlighted bar, and press this key to view the detailed information about the selected item. - Standard value and technical explanations are provided. (For Korean and Malaysian cars only as of March, 2004) 3. ERASE When one or more DTC(s) are found, you can press this button to erase the DTC. A query to confirm your intention to erase the DTC will follow. 4. ENTER a. To confirm the selection after locating the highlight bar on a desired item in the menu. b. To proceed to the next step when the instruction or pop-up message appears. c. To freeze the live data parameter in the top of the screen. Refer to the freeze data function in the following chapter. d. If differently defined, key instructions will be given in the bottom of the screen.
Hanatech Co., Ltd. Chapter 3 Chapter 3 - 9 III. Configuration ---------------------------------- Press the [3] key from the initial function menu to proceed to the configuration menu. You can check the version numbers of the software packages contained in the built-in 128MB memory, test the keypad and LCD, set up sound and language options and download software updates in the configuration menu. A. Software Information When you select [1. SOFTWARE INFORMATION] in the configuration menu, a list of software packages contained in the built-in memory will appear as below: Should you get any update files from your local distributor or from Hanatech website, please compare the version number and last update date to check if the update is necessary.
USER MANUAL For MULTISCAN Chapter 3 - 10 B. Special functions 1. Download software - You can download the software updates from your PC when you select [1. DOWNLOAD SOFTWARE]. - Instructions will be given separately whenever an update is available. Contact your local distributor for the availability of update frequently and keep posted of such events. 2. Language - You can select provided language. English and Spanish languages are available for selection as of March 2004. 3. Sound - You can toggle ON and OFF the key sound. 4. Save Configuration - If you have made any change in this [Special Function] menu, you have to save the configuration to make such changes effective. - Press the [4] key to save the changes in configuration
Hanatech Co., Ltd. Chapter 4 Chapter 4 - 1 MULTISCAN plus Functions The functions you can choose when all the test vehicle details are selected properly are explained in this chapter of the manual. The actual list of available functions may be different according to the vehicle you want to test. I. Diagnostic Trouble Code--------------------- A. DTC Read 1. Pulse signal type a. Many of old Toyota, Honda, Mazda, Hyundai and Kia cars until early 90’s support slow pulse signal output for the DTC reading function. As shown below, MULTISCAN plus shows the pulse signal being received through the DLC adapter in the top and the received DTC numbers. b. Manual input - Even older cars such as Honda with 2-pin adapter have no signal output terminal for DTC in the DLC adapter. In this case, MULTISCAN plus shows the following message as there is no signal
USER MANUAL For MULTISCAN plus Chapter 4 - 2 input through the adapter. - You have to count the MIL flashing on the dashboard and manually input the DTC number to MULTISCAN plus to view the details as below: - Long flash signals count for tens and short signals for ones. Input two digits for tens and ones in sequence using the numeric keypad. A flash signal for a code is followed by another if there are multiple trouble codes. Blinking signals for all trouble codes flash in sequence, and repeat after a pause.
Hanatech Co., Ltd. Chapter 4 Chapter 4 - 3 c. Others - Generally MULTISCAN plus reads DTC pulse signal from the diagnostic adapter and shows the DTC number, title and details automatically. 2. Serial Communication type a. Most of the cars built in 1990’s or later support serial communication with a scanner, and the DTC is read by bi-directional communication. b. MULTISCAN plus sends a command to the control module to reply with the DTC numbers stored in memory, and the control module replies thereupon.
USER MANUAL For MULTISCAN plus Chapter 4 - 4 B. DTC Erase (Clear fault code) 1. Pulse signal type a. Pulse signal type does not support bi-directional serial communication, therefore, a scanner is unable to send a command to the control module to erase the DTC information from memory. These old cars require you to remove battery terminal to clean up diagnostic information from control module memory. Removing the battery terminal will get rid of all information contained in the car stereo and other electronic devices. And it may not effectively erase the fault codes in some cars. Refer to the original repair manual for further information. Check if DTC information is properly removed by reading the trouble code again after erasing the code. 2. Serial communication type a. MULTISCAN plus sends a command to the control module to erase DTC information stored in memory, and the control module replies thereupon. b. Check if DTC information is properly removed by reading the trouble code again after erasing the code
Hanatech Co., Ltd. Chapter 4 Chapter 4 - 5 C. DTC Help tips a. Help tips are provided when you press the [HELP] key after locating the highlighted bar on one of the detected trouble code(s). This function is available when MULTISCAN plus detects one or more trouble code(s) b. Help tips including trouble code definition, conditions and check points are provided for all Korean cars and Malaysian cars as of May 2003. Wiring diagrams are also provided for Korean cars of 2000 model-year or older. c. Press the [ESC] key to return to DTC list.
USER MANUAL For MULTISCAN plus Chapter 4 - 6 II. Current Data ----------------------------------- (= Data Stream, Live Data, Service Data) A. Pulse Signal Type a. Data stream is not generally supported for this type of old cars because the speed of pulse signal communication is too slow to read the data stream variables. b. Some of old Toyota cars using 17-pin rectangular adapter exceptionally support data readings as the system supports relatively high speed pulse signal communication. B. Serial Communication Type a. Most of control systems with serial communication support data stream function. Select [Current data] from the menu, then the data readings follow. b. Some systems like SRS or ABS may be designed not to support data stream on purpose by the car manufacturer while the other systems are supported. A scanner is a passive tool that reads information from the control system, and it is unable to actively generate information that the system does not provide. c. Some old OBD1 generation Korean and European cars equipped with Bosch control system that communicates in ISO9141 protocol provide relatively slower communication speed. Data sampling may seem slow with these cars
Hanatech Co., Ltd. Chapter 4 Chapter 4 - 7 C. Data Freeze The [Data Freeze] function places the selected data stream variable on top of the LCD screen so that the user can check and compare desired sensor values continually without having to scroll up and down. This is different from ‘Freeze Frame Data’ function of Generic OBD2. 1) Step One Select a desired sensor using the [◀][▶] and the [▲][▼] keys. 2) Step Two Press the [ENTER] key to freeze the selected sensor. i.e., when O2 sensor and MAP sensor are selected and frozen, these sensor values will be placed at the top of the display as below : 3) Step Three Up to five sensors may be frozen at a time. For example, if the Injection Time, which can be shown when scrolled down, is selected and frozen, Injection Time value will be placed below the previously frozen O2 and MAP sensor.
USER MANUAL For MULTISCAN plus Chapter 4 - 8 D. Data Graph MULTISCAN plus provides the [Data Graph] function for more efficient data analysis. a When you press the [1] key after locating the highlight bar on the desired sensor, the sensor data graph will be displayed as shown below. b You can display up to 3 graphs in a screen by choosing the sensors as previously explained [Data Freeze] procedure - Press the [Enter] key after locating the highlight bar on the desired sensor, and then press the [1] key. When more than 4 sensors are selected, the graphs of upper three sensors will be displayed.
Hanatech Co., Ltd. Chapter 4 Chapter 4 - 9 c For each sensor data graph, the name of the sensor and its current value will be simultaneously displayed together. d To change the sensor, go back to the previous Service Data display by pressing the [Esc] key, and then choose other sensors. e To halt the graph output, press the [ENTER] key. It will resume when you press the [ENTER] key again.
USER MANUAL For MULTISCAN plus Chapter 4 - 10 E. Help tips a When you press the [HELP] key after locating the highlight bar on a certain data stream variable, the help message will be displayed. This works the same for detected Trouble Codes in [Self Diagnosis] function. b Detailed information including conditional standard range on the selected sensor will be displayed as shown below. c Press the [ESC] key to go back to the data stream display.
Hanatech Co., Ltd. Chapter 4 Chapter 4 - 11 III. Actuation Test --------------------------------- - The actuation test is a very helpful function that temporarily activates or stops a certain actuator such as an injector, a motor or a solenoid by force, so that the user can evaluate the system's condition or the part’s normal operation by observing its reaction - Signals from various sensors are input to a control unit, and the actions are taken by controlling to actuators. Sensors and actuators are causes and effects in a control system. - While the data stream function is useful to observe if the sensors are working properly and the control unit is collecting correct data from the sensors without problem, the actuator test is helpful to examine if the actuators are working in normal conditions and the control unit is commanding proper control over the system. - Some of the cars such as Nissan or Toyota provide even more advanced actuation tests by letting the user observe the reaction of overall control system when manually adjusting the sensor input values.
USER MANUAL For MULTISCAN plus Chapter 4 - 12 A. Menu Selection a Choose [ACTUATION TEST] from the function Selection Menu b The name of the actuator to be tested, test method and the test condition are shown in the display. Available actuators, test methods and conditions may differ in each vehicle. B. Test Start 1. Selecting Test Item a Choose an actuator to test from the menu by using the [▲] and [▼] keys. b Check the test conditions and press the [ENTER] key when all the conditions are met. 2. Testing a [TESTING...] message will be displayed during the actuation test Test method means how the actuation test will be performed. Check the actual reaction of the actuator b In the example below, the injector will stop injecting fuel for 6 seconds
Hanatech Co., Ltd. Chapter 4 Chapter 4 - 13 while engine is idling, and it will make engine stall or unstable. c Testing a fan or an injector is easy to check the proper reaction as it generates distinctive changes in vehicle condition such as fan whining or unstable idling. However, valves or motors are generally tested while engine is stopped and all you can hear may be a small and unclear electric buzzing sound. Test in a quite place and observe the test results carefully. d When the test is completed, the [TEST COMPLETE] message will be displayed. You can choose other actuators by using the [▲] and [▼] keys. Press the [ESC] key to quit test mode.
USER MANUAL For MULTISCAN plus Chapter 4 - 14 IV. Black Box -------------------------------------- (= Record Replay) Just like the 'Black Box' or a ‘flight recorder’ of an aircraft, MULTISCAN plus can 'record' data stream during the vehicle drive test and the recorded data can be 'retrieved' later for intensive analysis of vehicle's condition. MULTISCAN plus has a menu when selecting Japanese cars, so called “Record Replay” same as Black Box function and you can understand “Record Replay” as Black Box function A. Function selection Choose [#. Black Box Data] from the [Function Selection Menu] after selecting Origin, Car Manufacturer, Model name and system to test.
Hanatech Co., Ltd. Chapter 4 Chapter 4 - 15 B. Capacity a During a normal test, the [Data Stream] frames pass by in rapid succession, and cannot be recalled unless the data has been saved. Thanks to its extensive internal memory, MULTISCAN plus can record up to 2040 frames of Data Stream for multiple cars. b By loading the recorded data, you can diagnose sensor data frame to frame without missing a single critical moment. B. Memory Check a. MULTISCAN plus checks its internal memory before it starts recording Black Box data. If there is no sufficient free memory space available, MULTISCAN plus will suggest deleting one or more of previous record(s). b. Press the [ERASE] key to proceed, then a list of saved data will follow. Locate the highlight bar on data to delete, and press the [ENTER] key. A query for your confirmation will follow. Press the [YES] key to erase otherwise press the [NO] key.
USER MANUAL For MULTISCAN plus Chapter 4 - 16
Hanatech Co., Ltd. Chapter 4 Chapter 4 - 17 C. PID(Live data parameter) selection a You are required to select the parameters to record. b MULTISCAN plus will show you the whole live data parameters available in the control system you selected. Locate the highlight bar on the desired parameter and press the [ENTER] key. Selected parameter will be marked star(*). You can also deselect the parameter by repeating the procedure. c You can select up to 40 PIDs to record. Press the [ESC] key when the selection is completed, then MULTISCAN plus will start recording data.
USER MANUAL For MULTISCAN plus Chapter 4 - 18 D. Trigger Modes There are three trigger modes in the black box function. a Continuous Record Mode (No trigger mode) - MULTISCAN plus will record live data of selected parameters up to 2040 frames or until you press the [ESC] key. - Percentile memory usage and sampling time(frequency) will appear in the center of the screen while recording data, and the actual live data values will remain unchanged. - Since no DTC trigger is applied in this mode, number of “Before DTC” frames will remain 0, and the “After DTC” will keep increasing as the more frames are recorded.
Hanatech Co., Ltd. Chapter 4 Chapter 4 - 19 b Automatic Trigger Mode (Triggered by DTC) - MULTISCAN plus will keep recording live data of selected parameters up to 128 frames. - Once a DTC is detected or the [ESC] key is pressed by the user, it will proceed with recording remaining frames up to 2,040 or until you abort. - This function will let you have a set of data stream before and after the ECM’s DTC recognition when you perform the test drive. - Before DTC, you will see the Live Data of the selected parameters keep refreshing, however, once triggered by DTC or [ESC] key stroke, only the percentile process information and sampling frequency will be displayed.
USER MANUAL For MULTISCAN plus Chapter 4 - 20 c Manual Trigger Mode - MULTISCAN plus will keep recording live data of selected parameters up to 128 frames, and once the [ESC] key is pressed by the user, it will proceed with recording remaining frames up to 2040. - The screen display is the same as when selecting the Auto Trigger Mode.
Hanatech Co., Ltd. Chapter 4 Chapter 4 - 21 E. Saving the recorded data a When the total frame number reaches 2040 or when you press the [ESC] key to abort, a query asking you if you would like to save recorded data or to discard it. Press [YES] to save or [NO] to cancel. b When pressed [YES], a dialog box follows and asks you to input the test date. Enter the date and press the [ENTER] key to save the recorded data to MULTISCAN plus memory. Pressing the [ESC] key cancels saving data. Date format is DD-MM-YYYY(D-day, M-month, Y-year), and only numeric values are available. c Tested Vehicle model name and control system will be saved as well as the date stamp for future retrieval.
USER MANUAL For MULTISCAN plus Chapter 4 - 22 F. Black Box Data Load a You can load saved data by choosing [BLACKBOX RECORD LOAD / ERASE] from the [Car Manufacturer Selection] menu as shown below: b A list of recorded Black Box Data will follow for your selection Up to 4 black box data can be stored in the memory per car manufacturer, therefore, up to 4 saved black box data can be listed in the menu. c The details of recorded data will be displayed for confirmation. If the record is correct, press the [ENTER] key. Press the [ESC] key to abort. d If you want to erase any of these saved data, locate the highlight bar and press the erase key.
Hanatech Co., Ltd. Chapter 4 Chapter 4 - 23 G. Loaded Blackbox data Loaded black box data has basically the same format as the [Service Data (Live Data Stream)]. See the illustration below. 1. Data format In the lower part of the display, the total number of recorded frames, frame number before and after the DTC(Diagnostic Trouble Code), and the number of DTC detected is displayed. In the example below, you can see that a total of 458 frames were recorded, and data stream currently shown in the main window is of the 336th frame from the beginning. It also tells you that the current frame is the 80th after 2 trouble codes were detected. The live data values may not be realistic as the screen was captured while the scan tool was linked to a simulator. 2. Data Replay a. Press the [YES] key then the saved black box data will start replaying. MULTISCAN plus preserves the refresh time intervals of Black Box data. Therefore, Black Box data is replayed at the same speed as when it was originally recorded.
USER MANUAL For MULTISCAN plus Chapter 4 - 24 b. If you want to go forward or backward faster, press the [◀] or [▶] key while replaying. Replay speed will restore to the original speed when the key is released. c. Pressing the [YES] key will pause the replay. You can resume replaying from the frame where it was paused by pressing the [YES] key again. d. Pressing the [NO] key will stop replaying. You can restart replay by pressing the [YES] key again, but it will start from the first frame.
Hanatech Co., Ltd. Chapter 4 Chapter 4 - 25 3. Graph a As previously explained in section [3. Service Data], data from up to three selected parameter data can be graphed. b Make sure that the Black Box data replay is stopped. If it is being replayed or paused, press the [NO] key to stop replaying completely. c Choose the parameter by locating the highlight bar and pressing the [ENTER] key. The selected parameter will be marked with a triangle as shown below: d Then press the [1] key to view the data in graph format. The line graphs are flat as it is not based on data recorded from the active vehicle.
USER MANUAL For MULTISCAN plus Chapter 4 - 26 e Up to 316 frames can be displayed on a single page. If recorded data has more than 316 frames, you can shift to next or previous page by using the [▲] and [▼] keys. f The dotted line indicates from which frame the live data parameter values are being displayed. You can move it left and right with the [◀] and [▶] keys. g Elapsed time and frame number are indicated in the bottom. - Continuous Record (No trigger) Mode: Elapsed time and number of frames from the first frame - Automatic / Manual Trigger (Triggered by DTC or user) Mode: Elapsed time and number of frames from the trigger point (DTC detection or [ESC] key stroke by the user). Before the trigger point will be marked in negative values. h To return to the Black Box Data Display, press the [ESC] key.
Hanatech Co., Ltd. Chapter 4 Chapter 4 - 27 4. DTC a You can check the DTC(s) found during recording Black Box Data. b Make sure that the Black Box data replay is stopped. If it is being replayed or paused, press the [NO] key to stop replaying completely. c Press the [2] key then the list of DTC(s) will appear as below: d Because Black Box Data is not live or active, you cannot erase DTC(s).
USER MANUAL For MULTISCAN plus Chapter 4 - 28 V. Connector Location --------------------------- a The vehicle side OBD2 adapter is easy to find as the location is quite regular – under the dash, however, the old vehicle side DLC adapters of OBD generation 1 are located quite randomly and sometimes it is very difficult to find. MULTISCAN plus has the vehicle side adapter location maps for each car make to aid the user in locating the adapters. The locations suggested in this function are purely from Hanatech’s experience, therefore, it may contain incorrect information. It is always highly recommended to refer to the original repair manual published by the car manufacturers for correct information. b Select [CONNECTOR LOCATION] from the vehicle selection menu if the adapter is not found in the place where it is supposed to be. A drawing indicating the location of the vehicle side adapter follows. In the right bottom of the display, the total number of location maps for the selected car make is indicated. The example below is when Hyundai motors is selected, and it tells there are total 5 maps.
Hanatech Co., Ltd. Chapter 4 Chapter 4 - 29 c The maps are provided in the order of most frequently found location. Press Up or Down key to view the next or previous map. Press the [ESC] key to return to vehicle selection menu. d Location maps for Korean cars are based on Left Hand Drive vehicles, and the others such as Japanese, Australian and Malaysian cars are based on Right Hand Drive cars. You may have to consider reversed image according to your local practice. Refer to each car make section in this manual for further information.
Hanatech Co., Ltd. Chapter 5 Chapter 8 - 1 European Cars I. Mercedes Benz A. Mercedes Benz Diagnostic Connectors 1) 38-Pin Connector: Use MB 38-Pin DLC Multiplexer Module 2) 8-Pole Connector: Use MB 4-Pin Connector 3) 16-Pole Connector: Use MB 4-Pin Connector 4) OBD2 Connector: Use OBD2 Connector B. MB 38-Pin DLC Multiplexer Module 1) Apply the 38-Pin Multiplexer when the vehicle has a 38-pin circular diagnostic socket in the engine compartment. 2) Applicable vehicles: 124,129,140,170,202,208,210 3) Connect ULTRASCAN plus/MULTISCAN plus head unit and Mercedes Benz 38-Pin DLC Multiplexer Module using the main data link cable. Make sure all the connections are secured by fastening the screws - cables can be disconnected rather easily when not fastened because of the weight of the multiplexer. [Connecting MB 38-pin multiplexer to the head unit]
USER MANUAL For MULTISCAN plus Chapter 7 - 2 4) Extend the multiplexer to the engine compartment and connect the 38-pin male adapter to the vehicle-side 38-pin female socket. Be sure not to place the multiplexer near the hot or moving parts. IMPORTANT! Utmost care must be taken when aligning and inserting the Mercedes Benz 38 pin connector into the vehicles diagnostic connector socket. Using excessive force or sideways movement may result in bent or damaged connector pins and render the connector unserviceable Make sure to turn the ignition key OFF before connecting the diagnostic adapter. Align the 38-pin connector's two exterior side lugs into the corresponding vehicle connector cut outs Make sure to hold the connector vertically aligned After checking for perfect connector alignment, gently use firm downwards pressure to push the connector into position [Benz 38-Pin adapter connection] 5) Power is supplied to the ULTRASCAN plus/MULTISCAN plus head unit through the 38-pin adapter, therefore extending power cord to the vehicle battery or cigarette lighter socket is not necessary.
Hanatech Co., Ltd. Chapter 5 Chapter 8 - 3 B. BENZ 4Pin Connector 1) Benz 4Pin connector can be used when the vehicle has an 8-pole or 16-pole diagnostic connector. Each pole of the connectors is defined differently, therefore, make sure to read and comprehend the explanations provided below: 2) Applicable models: 201,124,126,129 z 8-pole Pin assignment of Diagnostics Connector 24531786 1 Ground 2 Not used 3 CIS-E KE/CFI Continuous fuel injection 4 ELR EDS Diesel injection System – Electronic idle speed control system Electronic diesel system 5 ASD 4MATIC Automatic locking differential Automatic-engaged four wheel drive, 124only 6 SRS Supplemental Restraint System/Air Bag 7 A/C Air conditioning 8 Not used
USER MANUAL For MULTISCAN plus Chapter 7 - 4 z 16-pole Pin assignment of Diagnostics Connector 5611910 1216151478421313 CALIFONIA MODELS FEDERAL/CANADIAN MODELS 1 Ground Ground 2 OBD Pushbutton for on-board diagnostics Not used 3 CIS-E DM KE/CFI Continuous fuel injection Diagnostics module KE/CFI Continuous fuel injection 4 EDS LED Electronic diesel system 5 ASD 4MATIC Automatic locking differential Automatic locking differential Automatic-engaged four wheel drive 6 SRS Supplemental Restraint System/Air Bag Supplemental Restraint System/Air Bag 7 A/C RB Air conditioning, Roll bar, Air conditioning, Roll bar, 8 DI HFM-SFI PMS (PEC) Distributor ignition HFM sequential multi-port fuel injection/ignition Distributor ignition HFM sequential multi-port fuel injection/ignition Pressurized engine control 9 ADS RB Adaptive damPing system Roll bar, Adaptive damPing system Roll bar, 10 RST/CST Roadster soft-top,Cabriolet soft-top TN-signal (gasoline) Roadster soft-top ,Cabriolet soft-top TN-signal (gasoline) 11 ATA Anti-theft alarm Anti-theft alarm 12 IRCL Remote central locking Remote central locking 13 EAG Electronic transmission control Electronic transmission control 14 EA CC/ISC MAS/ESCM Electronic accelerator, Cruise control/idle speed control, Engine systems control module, Electronic accelerator, Cruise control/idle speed control, Engine systems control module, 15 Not used Not used 16 12 Volt Positive, (Circuit 15) 12 Volt Positive, (Circuit 15)
Hanatech Co., Ltd. Chapter 5 Chapter 8 - 5 3) For the diagnosis of Mercedes Benz with an 8 or a 16-pole connector, connect the DCN-PRO / Multiscan head unit and the MB 4-pin adapter by the main data link cable as shown below: [Connecting MB 4-pin adapter] IMPORTANT! All 4 pins must be connected to the correct terminals as instructed, otherwise it may result in malfunction or bring about serious damage to both the vehicle control system and the scan tool. Make sure to turn Ignition Key OFF before connecting a pin. 4) Make the connection of the 4 pins a. Red to 12 Volt Positive terminal (8-pole connector has no 12 Volt Positive terminal. Use power from the cigarette lighter socket) b. Black to Ground terminal c. Yellow to Ignition terminal d. Gray (K Line) to the terminal that is suggested on the head unit screen.
Hanatech Co., Ltd. Chapter 6 Chapter 8 - 1 Trouble Shooting This part of manual presents you the instant actions to be taken for the most frequently reported troubles. The purpose of this troubleshooting guide is to minimize the loss of time and cost caused by disputing of troubles that can be simply solved by the user himself. Please always refer to this troubleshooting guide and do as suggested herein when you have any trouble while using MULTISCAN plus equipment in advance to calling up your local distributor. The manufacturer keeps endeavoring to minimize the possible troubles, therefore, remedies to prevent listed problems can be made without notice to individual users. Note your local distributor’s contact information here:
USER MANUAL For MULTISCAN plus Chapter 8 - 2 Would not turn on when the power is suppliedCheck the power cable connectionNO. It was not properly connectedYES. The cable is firmly connectedReconnect the power cable firmlyNO. It still does not workCheck if the red LED’s on both ends of the power cable are ONBoth LED’s are ON Only one LED is ON Both LED’s are OFFReplace the power CableOpen the cigarette lighter socket, and check if the fuse is blownIt is O.K. It is BlownReplace the fuseCheck the battery voltageIt is less than 8~10V It is more than 8VVehicle Battery Voltage is too LOW Contact local distributorMultiscan is not defective Try again with the other vehicle The unit may not respond to the key input due to internal keypad connection failure. The distributor may have to open the head unit to check the connection. Report the symptoms to your local distributor and wait for the instruction.
Hanatech Co., Ltd. Chapter 6 Chapter 8 - 3 Power automatically turns off after turned onReport to your local distributorThe distributor may have to replace the main board. Report the symptoms to your local distributor and wait for our instructionCheck the battery voltageMultiscan requires the power of 8V or higher for proper operation. Insufficient vehicle battery voltage may result in prompt system turn off.Check the vehicle battery voltageIt is normal. It is higher than 10 VIt is lower than 10 VUse the other power sourceReplace the vehicle battery with fresh new one.Or use external vehicle battery for temporary power supply.It is normal. It is higher than 600mAIt is lower than 600mAUse the other power sourceReplace the vehicle battery with fresh new one.Or use external vehicle battery for temporary power supply.Check the power AmperageMultiscan requires the power of 600mA or more for proper operation. Insufficient power amperage may result in prompt system turn off.
USER MANUAL For MULTISCAN plus Chapter 8 - 4 LCD screen problemsAdjust the contrast using the contrast wheel on the right side of MultiscanLCD stands for Liquid Crystal Display, and it is very sensitive to temperature.If you have placed Multiscan in a cold or hot place, the display may become too dim or too dark when turned on. This is not a defect of Multiscan, but a normal response of all LCD’s to the change of temperature.However, if you cannot control the contrast using the dial, please contact us for further assistance.The display is too dim or too darkAdjust the contrast using the contrast wheel on the right side of MultiscanThe LCD unit of Multiscan has a backlight for brighter display. This backlight generates heat as time elapses when turned on.As mentioned above, because LCD is sensitive to temperature, thepart of the LCD near the backlight may turn dark when you keep Multiscan turned on for more than 2 hours. This is not a defect of Multiscan.However, if the LCD becomes dark too early or the contrast adjustment doesn’t work, please contact us for further assistance.A part of LCD became very darkReport to your local distributorIf the problem is too serious to use properly or the contrast dial does not function, report the symptoms to your local distributor and wait for instruction.Replacement of the LCD module may be necessary.
Hanatech Co., Ltd. Chapter 6 Chapter 8 - 5 If you can find other vehicles of different make and model, try to test with as many cars as possible.Check the cable connectionCommunication ErrorCheck if the car has any other connector for communicationCheck the followingsThe main data link cable is firmly connected to the Multiscan.The correct adapter is firmly connected to the main data link cable.The adapter is firmly connected to the vehicle side connector.A car may have multiple connectors for diagnostic communication for different systems. Please try with the other connector if available.Check if the detailed vehicle selection was correctly madePlease restart the vehicle selection procedure.Check if the vehicle is included in the coverage listThe applicable vehicle range is updated frequently.Please consult your local distributor if the vehicle is included in your current software version.Try with the other vehicleIf you can find another vehicle of the different model that requires the same adapter, please try again with the vehicle.Yes, it works fine with the other carsNo, it doesn’t work, eitherTry with the other vehiclesCable or Adapter is defectiveIf the communication error occurs with all cars, we can conclude that the main data link cable is defective.If the communication error occurs with vehicles using a specific adapter, the adapter is regarded defectiveReport the symptom to your local distributor and wait for instruction.Software update is necessaryPlease report your error to your local distributor. We will revise the software and let you have the updated software as soon as it is released
USER MANUAL For MULTISCAN plus Chapter 8 - 6 Hanatech Co., Ltd. Automotive Diagnostic Equipment Specialist Global Standard MULTISCAN plus CE Marked Head Quarter Hana Bldg., 80-1 Songjung-dong, Gumi-shi Kyungbuk-do, 730913 Korea Phone: +82-54-454-9009 Fax: +82-54-454-8554 Website: http://www.hanatech.net © Copyright 2004 by Hanatech Co., Ltd. Published in Korea
*Hanatech reserves the right to change, modify the content of this instruction manual for product enhancement both technical and non technical without notice. This may include scan tool graphic displays, vehicle coverage, supported functions both technical, non technical and operating procedures. Hardware may also be modified, altered or redesigned or may differ from the descriptions and illustrations displayed in this manual

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