Handheld Group 0112070926724 Rugged Tablet PC User Manual Tablet PC

Handheld Group AB Rugged Tablet PC Tablet PC

Contents

User manual part 1

                                                                                                    A7 Handheld Rugged Tablet PC   User Manual Version: 1.0
                                       User’s Manual                                                   2Accessory  Item  Description  Note  2 piece of 2 Cell Li-Polymer Battery Pack Hot-swappable for battery change 1 piece of Rugged Tablet PC QSG  1 piece of 12V Adapter w/ Standard Power Cord. Euro / U.S. Std type, 1.8m     Optional Accessory  Item  Description  Note  2 piece of 4 l Li-Polymer Battery Pack Hot-swappable for battery change
                                       User’s Manual                                                   3Copyright Notice   Copyright © 2010 Handheld Inc., ALL RIGHTS RESERVED. No part of this document may be reproduced, copied, translated, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the prior written permission of the original manufacturer.  Trademark Acknowledgement    Brand and product names are trademarks or registered trademarks of their respective owners.  Disclaimer  Handheld Inc. reserves the right to make any product changes without notice, including circuits and/or software described or contained in this manual in order to improve design and/or performance. Handheld Inc. assumes no responsibility or liability for the use of the described product(s), conveys no license or title under any patent, copyright, or masks work rights to these products, and makes no representations or warranties that these products are free from patent, copyright, or mask work right infringement, unless otherwise specified. Applications that are described in this manual are for illustration purposes only. Handheld Inc. makes no representation or warranty that such application will be suitable for the specified use without further testing or modification.  Warranty  Handheld Inc. warrants that each of its products will be free from material and workmanship defects for a period of one year from the invoice date. If the customer discovers a defect, Winmate will, at its option, repair or replace the defective product at no charge to the customer, provided it is returned during the warranty period of one year, with transportation charges prepaid. The returned product must be properly packaged in its original packaging to obtain warranty service. If the serial number and the product shipping data differ by over 30 days, the in-warranty service will be made according to the shipping date. In the serial numbers the third and fourth two digits give the year of manufacture, and the fifth digit means the month (e. g., with A for October, B for November and C for December).
                                       User’s Manual                                                   4For example, the serial number 1W10Axxxxxxxx means October of year 2010.  Customer Service    We provide service guide for any problem as follow steps:First, visit the website at www.handheldgroup.com  to find the update information about the product. Secondly, contact with your distributor, sales representative, or our customer service center for technical support if you need additional assistance. You may have the following information ready before you call:   Product’s serial number  Peripheral attachments   Software (OS, version, application software, etc.)   Description of complete problem     The exact wording of any error messages with print screen images In addition, free technical support is available from our engineers in every business day. We are always ready to give advice on application requirements or specific information on the installation and operation of any of our products. Please do not hesitate to call or e-mail us.  Manufacturer:Handheld Inc.   Address:Handheld Group AB, Kinnegatan 17 A, S-531 33, Linkoping, Sweden         TEL:+46 (0) 510-54 71 70 FAX:+46 (0) 510-282 05
                                       User’s Manual                                                   5Safety Precautions  Warning!  Always completely disconnect the power cord from your chassis whenever you work with the hardware. Do not connect the electronic device with power socket while the device’s power is on. Sensitive electronic components can be damaged by sudden power surges. Only experienced electronics personnel should open the Pac’s chassis mechanical housing.   Caution!  Always ground yourself to remove any static charge before touch the CPU card. The electronic devices are very sensitive to static electricity. As a safety precaution, use a grounding wrist strap all the time. Place all electronic components in a static-dissipative surface or static-shielded bag when they are not in the chassis.      Battery Notice!                    WARNING Do not fix or replace battery, it may cause explosion! Only use with specified battery by following the manufacturer’s user manual’s instruction.
                                       User’s Manual                                                   6  UL Safety Announcement    UL Classification: Class I mark: with respect to electronic shock; Fire and hazardous material only in accordance with the regulation of UL-60950 and CAN/CSA C22.2 No. 601.1.   Power Supply Announcement The Handheld Rugged Tablet PC Power Supplies are supported by Power Adapter and Battery Pack, the power rating announcement and manufacturer information list as below.       Power Notice!   (1) Please aware of the power code of adapter need to be connected to the Earth ground.   (2) Please notice the Power Standby mode when push power button at least 4 seconds to go to sleep status. (See Chapter 2.1 Starting and Stopping the Tablet PC)      Power Adapter  Manufacture: EDAC Power Electronics Co Ltd Model: EA1050C-120 Input Rated: 100-240Vac, 1.8A, 50-60Hz. Output Rated: DC  12V, 6.66A. Battery Pack  Manufacture: JHT energy International Co Ltd Model: ALG7-08A Rated: 2600mAh DC 7.4V
                                       User’s Manual                                                   7 FEDERAL COMMUNICATIONS COMMISSION  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  – Reorient or relocate the receiving antenna. – Increase the separation between the equipment and receiver. – Connect the equipment into an outlet on a circuit different from that to     which the receiver is connected. – Consult the dealer or an experienced radio/TV technician for help.   CAUTION:  Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.    RF exposure warning  The equipment complies with FCC RF exposure limits set forth for an uncontrolled environment.   The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
                                       User’s Manual                                                   8RF exposure information (SAR)  This Rugged Tablet PC meets the government's requirements for exposure to radio waves. This Rugged Tablet PC is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard for wireless Rugged Tablet PC employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard operating positions accepted by the FCC with the Rugged Tablet PC transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the Rugged Tablet PC while operating can be well below the maximum value. This is because the Rugged Tablet PC is designed to operate at multiple power levels so as to use only the poser required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. The highest SAR value for US model Rugged Tablet PC as reported to the FCC when tested for use at the body, as described in this user guide, is 1.339 W/kg.  Industry Canada Class B Statement This Class [B] digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.  This device complies with Industry Canada licence-exempt RSS standard(s).Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. IEEE 802.11b or 802.11g operation of this product in the Canada is firmware-limited to channels 1 through 11.  Déclarations d'exposition aux RF liéesAvertissement d'exposition RF: L'équipement est conforme aux limites d'exposition aux RF établies pour un environnement non contrôlé. L'antenne (s) utilisée pour ce transmetteur ne doit pas être co-localisés ou fonctionnant en conjonction avec une autre antenne ou transmetteur. Ce dispositif est conforme à la norme de l'industrie Candada exempts de licence RSS (s). L'opération est soumise aux deux conditions suivantes: (1) Cet appareil ne peut causer d'interférences nuisibles, et (2) cet appareil doit accepter toute interférence reçue, y compris les interférences qui peuvent causer un mauvais fonctionnement de l'appareil.
                                       User’s Manual                                                   9   Contents CHAPTER 1 SPECIFICATION ...................................................................... 111.1SYSTEM SPECIFICATION .................................................................................................................. 121.2HOW TO USE THE TABLET PC ............................................................................................................. 131.3LED INDICATOR ............................................................................................................................ 151.4USING THE BATTERY PACKS .............................................................................................................. 161.5THE BATTERY LIGHT SIGNAL INSTRUCTION ............................................................................................ 19CHAPTER 2 SOFTWARE OPERATION ....................................................... 222.1TURNING ON AND OFF THE TABLET PC .................................................................................................. 222.1.1 Turn on the Tablet PC ............................................................................................................ 222.1.2 Turn off the Tablet PC ............................................................................................................ 222.2HOW TO USE THE SOFTWARE UTILITY .................................................................................................... 232.3HOT TAB SOFTWARE UTILITY FUNCTIONS .............................................................................................  242.4HOW TO USE THE WIRELESS NETWORK ................................................................................................. 272.5HOW TO USE THE BLUETOOTH ............................................................................................................ 292.6HOW TO USE THE WWAN FEATURE ..................................................................................................... 322.7HOW TO USE THE GPS FEATURE ......................................................................................................... 332.8HOW TO USE THE CAMERA FEATURE ..................................................................................................... 362.9HOW TO ADJUST THE LCD BRIGHTNESS ................................................................................................ 382.10HOW TO ADJUST THE SPEAKER VOLUME. ................................................................................................ 392.11SHOW THE BATTERY INFORMATION.. ..................................................................................................... 402.12SHOW THE SYSTEM INFORMATION. ...................................................................................................... 40CHAPTER 3 INSTALLING THE DEVICE DRIVER ....................................... 42CHAPTER 4 CARING YOUR TABLET PC ................................................... 73A. Battery Problem .................................................................................................................. 75B. Bluetooth Transmission Problem .................................................................................. 75C. Display Problem .................................................................................................................. 75D. Date/Time Problems ......................................................................................................... 75E. SSD Problem ........................................................................................................................ 76F. LAN Problem ............................................................................ Error! Bookmark not defined.G. Power Management Problems ....................................................................................... 76H. Startup Problems ............................................................................................................... 77I. Sound Problems ................................................................................................................... 77J. Wireless LAN Problem ........................................................................................................  78A.COM PORT Define ................................................................................................................ 80
                                       User’s Manual                                                   10                         Chapter 1 Specification
                                       User’s Manual                                                   11    CHAPTER 1 Specification  This User Manual cover the use of an A7 with Microsoft Windows 7 OS, but other operating systems can also be used. Please contact your supplier for further information.  The A7 is a compact high performance, low weight rugged Tablet PC designed for outdoor fieldwork purpose. The A7 can survive in severe environmental conditions including vibration, shock, moisture and temperature variations. The A7 is suitable for use in harsh environments such as construction sites, warehousing, defense, manufacturing and field service. The A7 is delivered with two batteries and an AC adapter.
                                       User’s Manual                                                   12     This Chapter introduces the 7” Handheld Tablet PC A7 specification.  1.1 System Specification  System ProcessorIntel®Atom™N26001.6GHzDualCoreBIOSAMISystemBIOSChipsetIntelNM10Memory4GBDDR31066SO‐DIMMRAMLANControllerBroadcomBCM57780Chipset,10/100/1000MbpsStorageMsata128GBSSDAudioAudiooutforheadset,Micro‐informicrophonejack,1.5WSpeaker(Internal)I/OConnectorsLeftI/OPort 1xMicro‐In,1xAudioOut,1xGigaLAN,1xUSB,1xDCPowerJackRightI/OPort1xRS232,1xUSBBottomSidePogo‐pinfordocking RearSideServiceWindowInFrontControlControlButton1xPowerOn/Off,1xMenu,1xUp,1xDown,1xLeft,1xRight3xProgrammableHotkeysLEDindicator1xPowerStatus,1xHDDStatus,2xBatteryStatus,1xRFDeviceStatusDisplaySpecificationSize 7”(16:9)Resolution1024x600Brightness600nitTouch4WireResistiveTouch
                                       User’s Manual                                                   13PowerManagementPowerInput12VDC@6.66APowerConsumption 9WBatteryLi‐Polymer7.4V2S1P,2600mAhAdapter100‐240V,50‐60Hz,12VDC 1.2 How to Use the Tablet PC This section describes how to control this Tablet PC.  Components  Function Description  See Other Intro. 1 Power On Button PUSH 4 seconds to turn on the tablet pc  2 LED Indicator  Shows the Power Status, HDD Status, Left and Right Battery Status, and Wireless Status  3  Menu  Push Menu function to show Brightness, Volume,Battery status and Wireless Enable/Disable.  4  F1 – F3 Hotkey  6 programmable Hot-key functions for user to define by application, default first short push key (F1 short) will turn-on Outlook Express
                                       User’s Manual                                                   145 Up/Down/ Left/ Right/OK Button Cotrol the up, down, left, right and Enter function.
                                       User’s Manual                                                   151.3 LED Indicator  LED Term  Indicator Status Description Power mode  Green: System Turn On. No Light : System Turn Off   Battery Status No Light: 100% full charge or power on with AC adapter Green Light: Product under charge Red Light: Low battery status Red blinking light : Low Battery warning < 5% Storage Status  Green Light blinking: HDD is using Wifi status  Green Light blinking: Any RF Device On No Light: RF device is not working
                                       User’s Manual                                                   161.4   Using the Battery Packs  This section describes the details of using the battery packs.  Using the Battery Packs   Before you use your Handheld tablet PC on the road, you will have to charge the battery packs, the battery packs begins to charge as soon as the Handheld    tablet PC is connected with the external power source. Please fully charge the batteries before using them in the first time. The new battery packs must 100% charged before the Handheld tablet PC is disconnected with the external power source. The battery pack is fully charged when the battery light indicator turns OFF. It takes about couple of hours to fully charge the battery when the Handheld tablet PC is turned OFF.    Battery Care The Handheld tablet packs like all rechargeable batteries, it have limit on the number times it can be fully recharged. Fully draining and charging the battery once a day in each day will leave the batteries last over a year, but rechargeable time limits are based on your environmental temperature, humidity, and how your tablet PC is used. The ideal environmental temperature range between 10∘C and 29 C∘ (50 F and ∘85 F)∘.   Battery Power System The Handheld tablet PC is designed to work with two removable battery packs located inside the battery pack compartment. The fully charged batteries pack will provide several hours of battery life, which can further extended by using power management features through the BIOS setup. The battery system implements the power management software which allows the battery to accurately report the amount of charge percentage left in the battery.    Charging the Battery Pack   You can charge the battery pack by using the power adapter. When the power adapter is plugged in, the inserted batteries packs automatically recharges whether your tablet PC is ON or OFF. It takes about couples of hours for battery to receive fully charge when the power is OFF but takes twice as long when the tablet PC is in use. When the red charge LED indicator in flashing, charging is required. The battery is charging when the red LED is solid, when the LED is turned OFF, the battery pack is fully charged.     Insert the battery pack
                                       User’s Manual                                                   17Step 1   Insert the battery pack into the battery slot.  Step 2   Press down the compression lock into the tablet pc.    Step 3 Press the latch down to fasten the battery on the tablet PC
                                       User’s Manual                                                   18To remove the Battery Step 1 Press the latch up to loose the battery pack on the tablet PC  Step 2   Press up the compression lock from the tablet pc.    Step 3   Take the battery pack from the battery slot.
                                       User’s Manual                                                   191.5 The Battery Light Signal Instruction    1.  The two battery packs charging procedure.  When the tablet pc is connected with the power source, the battery packs are starting to charge.    A. Battery Charging Mechanism:  1. The battery packs are both at low power level  a. If first battery’s power level is higher the second battery than 10%, the PC will charge the second battery first.    b. If both batteries’ power level differences are lower than 10%, the PC will charge two batteries at the same time.    2.  If one battery is full charged, the other is at low power level, the PC will charge the battery which is at low power level.       3.    If both batteries are full charged, the PC will shut down the charging current.
                                       User’s Manual                                                   20 B. Battery Discharging Mechanism:  1. If the battery on the right is full charged (>3%), the PC will select the right one as the power source.    2. If the battery on the left is full charged (>3%), the PC will select the left one as the power source.    3. If the both batteries are full charged, long push the F3 hot tab to switch the battery power source.    4.  When the battery’s power level is under 3%, the PC will automatically switch the power source to the other battery.    5. When the battery’s power level is under 10%, the battery light is flashing the red light to alarm.     6. .When both batteries power level are under 10%, the PC will send out the red light to alarm.   6. When both batteries power level are under 3%, the PC will turn off the power automatically to protect the battery pack.     Battery Light Signal: Charging ●  Low Power ◎   Battery A\B  B: 10%~100%  B: 3%~10%  B: 0%~3%  B: No battery A: 10%~100%  Use A: ● ○ Use B: ○ ●  Use A: ● ◎ Use B: ○ ◎ Use A: ● ◎ Use B: Switch A A: ● ○  A: 3%~10%  Use A: ◎ ○ Use B: ◎ ●  Use A: ◎ ◎ Use B: ◎ ◎ Use A: ◎ ◎ Use B: Switch A A: ◎ ○ A: 0%~3%  Use A: Switch B Use B: ◎ ● Use A: Switch B Use B: ◎ ◎ Turn off the PC  Turn off the PC A: No battery  Use B: ○ ● Use B: ○ ◎ Turn off the PC  Turn off the PC
                                       User’s Manual                                                   21   Chapter 2  Software Operation
                                       User’s Manual                                                   22CHAPTER 2 Software Operation This Chapter will guide you how to operate the Tablet PC, including start / stop the PC, and how to use menu function including basic hardware function adjustment and the Hot Tab hotkey utility software that is very easy & helpful for operating the computer. 2.1 Turning On and Off the Tablet PC  2.1.1 Turn on the Tablet PC  1. Place your tablet PC on a flat and stable surface or hold the tablet PC on your hand.   2. Make sure the tablet PC is either connected with AC power adapter or the battery pack with power. 3. Press the power button at least for 4 seconds to turn it on.  2.1.2 Turn off the Tablet PC Turn off the tablet PC power source by using the “Shut Down” command of your operating system.  **Caution  If you have to turn the tablet PC on again immediately after turning it off, please wait for at least for five seconds. Be sure to know that turn the tablet PC off and on rapidly can damage the whole device.
                                       User’s Manual                                                   232.2 How to use the software utility  Hot-Tab Hotkey Function     PUSH Menu Function Description  Function Adjustment 1st Time  Show Current Brightness   Click “Left/ Down” button to increase brightness (Or Drag by Touch)   Click ”OK” to confirm and eliminate UI. Click ”Right/Up” to decrease brightness(Or Drag by Touch) Click ”OK” to confirm and eliminate UI. 2nd Time  Show current Volume   3rd Time  Show current Battery Usage and Two BTR status        4th Time Show current on/off   of Wireless mode      Use touch button to select all kind of wireless communication function Enable/ Disable  5th Time  Show software version for                        a. Hot TAB Utility version b. BIOS / EC version LONG PUSH 4 sec  Lock/Unlock all button function Push 4 seconds to Lock all button**(not including Touch)    Push 4 seconds to Unlock back to normal operation              90 % 50 %
                                       User’s Manual                                                   242.3 Hot TAB Software Utility Functions  1.  F1 Hot TAB functions will show four functions   A.  The first is virtual mouse          B. Screen rotation    C. Onscreen Keyboard
                                       User’s Manual                                                   25D. Handwriting(Optional)       E.  F2 to F3 functional Hot key   You can use “Browse” and choose the execution program file.       2.  Power Manage function
                                       User’s Manual                                                   263. System Information  When you press menu 3rd time, you can see the system information.                                                                                                                            4.  Low battery warning notice:
                                       User’s Manual                                                   272.4 How to use the Wireless Network   WeapplyIEEE802.11b/g/nWiFi+Bluetooth4.0HSStandard(ClassI)HalfminicardfordefaultfunctionoftheA7.TheWLANfeaturesinclude:SupportPeer‐to‐Peer(Ad‐Hoc)andAccessPoint(Infrastructure)modes. Enhancedwirelesssecurity:64/128‐bitsWEP,WPA,WPA2. Wirelessconnectionupto150Mbps1. PresstheMenubuttononyourTabletPCtoopentheHottabmenu.Clickthe“Wi‐Fi”toswitchthewirelessradioon/off.2. ClicktheWirelessNetworkicononthe
                                       User’s Manual                                                   28taskbar.(Anorangelightintheiconindicatesconnectionsareavailable.)3. Youcanalsodosomedetailsettingfromthedevicemanager.
                                       User’s Manual                                                   292.5 How to use the Bluetooth   Dependingonyourapplication,theBluetoothmodulecangiveyoucapabilityforshort‐rangewirelesscommunicationsbetweendeviceswithoutrequiringacableconnection.Thetransmissioncangothroughwalls,pocketsandbriefcasesaslongastwodevicesarewithinrangearound10meters.FollowingtheeasysteptoconnecttotheBluetoothcommunication. 1. PresstheMenubuttononyourTabletPCtoopentheHottabmenu.Clickthe“Bluetooth”toswitchtheBTradioon/off.           2. Afterinstallingthedriverutility,theBluetoothshortcutwillshownonscreen,doubleclicktheshortcutanditwillsearchanybluetoothdeviceautomatically.Ordoubleclick“SearchDevices”tosearchagain.
Users Manual                                                    Rugged Tablet PCs  3. Choosethebluetoothdeviceyouwanttoconnect,andleftclicktochoose“Connect”.Thenthedevicewillbeconnectedtothemodule.
                                       User’s Manual                                                   314. Whenunderconnecting,youcanchoose“Send”tosendadatatothepairdevice.connection.
                                       User’s Manual                                                   322.6 How to use the WWAN Feature   ※PleaseinsertSIMcardbeforepoweron.TheA7canapplyabuilt‐inMiniPCIe3Gmoduletoperformthe3Gfunction.Dependingonyourapplication,the3GmodulecandatacardandhostPCsoftwarecombinationdelivermultibandHSPA/UMTS,EDGE/GPRS,WCDMA/GSMconnectivityinasinglehardwareconfiguration. 1. PresstheMenubuttononyourTabletPCtoopentheHottabmenu.Clickthe“3G”toswitchthe3Gradioon/off.                    2. OnWindowsdesktop,double‐clicktheAirCardWatchershortcut.Thescreenasbelowappears.〔Ifthe3Gdeviceisnotexist,theAirCardWatcherwillnotpopupautomatically.〕
                                       User’s Manual                                                   332.7 How to use the GPS Feature WeapplyanonboardGPSmodulefordefaultfunctionoftheA7.1. PresstheMenubuttononyourTabletPCtoopentheHottabmenu.Clickthe“GPS”toswitchtheGPSradioon/off.        2. Clicktheu‐centericontostarttheGPSfunctionsettings.
                                       User’s Manual                                                   34 3. SettingtheReceiverPorttoCOM3                 4. SettingtheReceiverBaudrateto9600                5. GPSModulewillstartColdStart.Whenthepositioningiscomplete,theFixModewillappearasDR
                                       User’s Manual                                                   35                  6. Youcanchoosecoldstart,warmstartorHotstartfromReceiverAction
                                       User’s Manual                                                   362.8 How to use the Camera Feature   TheA7appliesainternal5MPixelsCamerawithmicrophonemodulefordefaultfunction. 1. PresstheMenubuttononyourTabletPCtoopentheHottabmenu.Clickthe“Camera”toswitchtheCamerapoweron/off.        2. StarttheCameraprogram.YouwillbeinCameramode.
                                       User’s Manual                                                   373. Settingtheimagepre‐viewresolution.          4. Whenyousetthepre‐viewresolutionto640*480,thefinalpictureresolutionisalso640*480..                 
                                       User’s Manual                                                   382.9 How to adjust the LCD brightness 1. PresstheMenubuttononyourTabletPCtoopentheHottabmenu.2. AllowsyoutousetheleftandrightarrowkeystoadjusttheLCDbrightness.3.The“AutoBrightness”choiceboxallowsyouconfigurehowthelightsensorworks.
                                       User’s Manual                                                   392.10 How to adjust the speaker volume.   1. PresstheMenubuttontwiceonyourTabletPCtoopentheHottabmenu.2. Allowsyoutousetheleftandrightarrowkeystoadjustthespeakervolume..
                                       User’s Manual                                                   402.11 Show the battery information.. 1. PresstheMenubuttonthirdtimesonyourTabletPCtoopentheHottabmenu.2.12 Show the system information. 1. 

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