Hansaton Akustik WL002BTE Hearing Aid User Manual
Hansaton Akustik GmbH Hearing Aid
User Manual
27
INSTRUCTIONS FOR USE
D · GB · F · I · E · P · TR
28
We take pleasure in your choice and con-
gratulate you on your decision, because with a
HANSATON hearing system you own a high-
quality product of the most modern technology.
For more than 50 years, we have been helping
people with our devices to achieve better hear-
ing and better speech understanding, hence a
higher quality of life.
Behind our products stand many years of
development and production experience, as a
corporate philosophy centred on people and
their needs.
If you read this brochure carefully and follow the
advice on use and care, you will get much enjoy-
ment from your new hearing system.
This product has passed every phase of the
independently-certified
HANSATON quality
management system.
You have chosen a hearing system
from HANSATON
29
Contents
Your hearing system Page 30
Intended use Page 32
General notes on safety Page 33
Changing batteries Page 35
Inserting and removing your
hearing system Page 37
Turning your hearing system on/off Page 38
– Via battery compartment Page 38
– Via pushbutton Page 38
How to tell which system is which Page 39
Changing the hearing program Page 39
– Via program pushbutton Page 39
– Via remote control Page 40
Functionalities Page 41
– i-com/i-com2 Page 41
– Power-on-delay Page 41
Advice on care Page 42
– Daily cleaning Page 42
– Domes and Receiver Molds Page 43
– Exchanging the Receiver Unit Page 46
Accessories Page 47
Trouble shooting Page 48
Technical Information Page 50
Disposal information Page 50
30
Features
1 Receiver Unit
2 Dome
3 Microphone cover
4 Battery compartment
5 Program pushbutton
6 Receiver Mold
7 C-Guard
7
7
6
1
2
2
5
3
4
Your hearing system
31
Caution
Risk of injury caused by incorrect use
of Domes.
• Always wear the Receiver Unit with the Dome.
• Make sure that the Dome is completely at-
tached to the Receiver Unit.
• If the Dome remains in your ear, have it re-
moved by a medical professional.
• Replace the Dome if it breaks.
• Insert the Receiver Unit with the Dome care-
fully and not too deeply into the ear.
• Use the Receiver Unit and Dome only in the
manner described in this user guide.
Your hearing system professional offers an
assortment of receiver lengths and Dome
sizes to best fit your ear. !
32
WARNING! points out a situation that
could lead to serious injuries.
CAUTION! indicates a situation that could lead
to minor and moderate injuries.
indicates possible property damage.
i Advice and tips on how to handle your hear-
ing system better.
Intended use
Symbols
Hearing systems are intended to improve the
hearing of hearing impaired persons. Diagnosis
and prescription of a hearing system must be
performed by hearing health specialists, e.g.
ENT doctors, audiologists or acousticians.
Read and follow the instructions of this user
guide to avoid injuries or damage to the hear-
ing system.
!
33
General notes on safety
• Instruction. Indicates that something has to be
done.
Indicates an option that not every
hearing system has. Ask your hearing
system professional to check off the relevant
information.
!
Your hearing system is sensitive to extreme
heat, high humidity, strong magnetic fields
(> 0.1T), X-rays and mechanical stress.
• Do not expose your hearing system to extreme
temperature or high humidity.
• Do not leave it in direct sunlight.
• Do not wear it in the shower or when you apply
make- up, perfume, aftershave, hairspray or
suntan lotion.
• Do not wear your hearing system when you are
exposed to short-waves, a strong magnetic field,
a high frequency field or X-rays.
34
WARNING!
Choking hazard posed by small parts.
• Keep hearing systems, batteries and accesso-
ries out of children‘s reach.
• If swallowed consult a physician or hospital
immediately.
• If infants, small children or mentally disabled
persons need to wear hearing systems ensure
adequate supervision.
WARNING!
Risk in explosive environments, e.g.
mining areas!
• Don‘t use your hearing systems (and remote
control) in areas where there is a danger of
explosions.
i In some countries restrictions for the usage of
wireless equipment exist.
• Refer to local authorities for further informa-
tion.
35
Battery type: 312
• If the sound becomes
fainter or you hear alerting signals,
change the standard battery
or charge the rechargeable
battery.
• Always use the right size
battery.
• Open the battery compart-
ment and insert the new
battery. Make sure the
battery and compartment
symbols are aligned.
Battery type
original size
Changing batteries
!
• Close the battery compartment.
• If it does not close easily, check
to see if the battery was inserted
properly.
• When the battery door is com-
pletely closed, your hearing system is ready
for use.
With a new battery, it may take a few minutes
for the battery to develop its full output.
Only then you should close the battery
compartment.
36
WARNING!
Never attempt to recharge batteries
that are not designed for that purpose (dan-
ger of explosion)!
Leaking batteries damage the system.
• Remove batteries when the hearing systems
are not in use for a prolonged period of time.
• Turn your hearing systems off when not in use
to preserve the battery.
Batteries contain harmful substances
that pollute the environment.
• Do not throw used batteries into house-
hold trash.
• Dispose batteries according to national regu-
lations or return them to your hearing system
professional.
Safety instructions
!
!
37
Do not use lubricant when you insert the
Dome/Receiver Mold, because it may
clog the sound outlet.
• For hearing systems with Receiver Mold, han-
dle by holding the Receiver Mold. Do not pull
the tube.
Inserting your hearing system
• Turn your hearing system off.
• Hold the receiver with the Dome/Receiver
Mold between your thumb and index finger
and insert it carefully into the ear canal.
You may find it helpful to pull your ear slightly
upward or to the back.
• Place your hearing system behind your ear.
• Turn your hearing system on.
Removing your hearing system
• Turn your hearing system off.
• Hold the Receiver Unit/Receiver Mold
between your thumb and index finger and
carefully pull it out.
You may find it helpful to lightly push your ear
from the back.
!
Inserting and removing
your hearing system
38
Via battery compartment
Switch on
• Close the battery compartment.
Switch off
• Open the battery compartment.
Switch on
• Press the pushbutton for 2 seconds.
WARNING!
• Attach the Dome properly. If the Dome
remains in the ear, have it removed by your
hearing system professional.
Switch your hearing system
on and off
Via pushbutton
39
Switch off
• Press the pushbutton for 2 seconds.
i You can also use the remote control to turn
the hearing system on and off.
In switched-off position the visible
colour indicates for which ear the
hearing system has been optimised.
How to tell which system
is which:
Red = right ear Blue = left ear
Changing the hearing program
• Use the program button to select one of the
hearing programs individually programmed
for you.
• When changing, your hearing system uses
signal sounds to indicate which program you
have selected.
The number of signal sounds is based on the
relevant program (e. g. 1st program 1 signal
sound, 2nd program 2 signal sounds, 3rd
program 3 signal sounds, 4th program 4 signal
sounds, 5th program: Melody beep).
Via pushbutton
40
• You can thus adjust your instrument to the
relevant hearing situation and thus, for exam-
ple, make use of the advantages of MultiMic
technology, especially in conversation in
groups.
• Refer to the remote control user guide.
Via remote control
Hearing program/Description
1
2
3
4
5
41
• Move away from the source of interference if
you experience difficulty.
• allows you to turn the hearing systems on with
an automatic delay of 6, 12 or 18 seconds to
avoid feedback (whistling).
Functionalities
Your hearing system professional can activate or
deactivate the following functionalities.
• automatically adjusts both hearing systems
simultaneously to changes in the hearing
system settings, e.g. volume and program.
• allows use of a remote control.
i The performance of i-com2 may be affected
by electromagnetic interference – e.g. from
a computer monitor or halogen lamp system
controlled by a switching power supply.
i-com/i-com2 Power-on-delay
42
Advice on care
Daily cleaning
You are advised to use our HADEO care
products to clean your hearing system. These
products were developed specifically for this
purpose and are available exclusively from your
hearing system professional.
Do not put the hearing systems
in water.
• Clean hearing systems regularly to
prevent damage to the hearing systems and
to avoid health problems.
• Our HADEO care booklet can be obtained
from your hearing system professional who
will be glad to advise you on any questions
you may have about caring for your system.
with a soft, dry tissue as necessary.
• If the hearing systems sound distorted or
weak ask your hearing system professional to
exchange the microphone cover.
• The hearing system must be kept dry. Please
put it in a HADEO Drying Bag or Drying Con-
tainer overnight to extract any moisture from
the inside of the instrument.
!
43
Domes and Receiver Molds
Caution!
Risk of injury caused
by incorrect use of Domes.
• Always wear the Receiver
Unit with the Dome/
Receiver Mold.
• Make sure that the Dome/Receiver Mold
is completely attached to the Receiver Unit.
• If the Dome/Receiver Mold remains in your
ear, have it removed by a medical professional.
Advice on care
Our HADEO care booklet
can be obtained from your
hearing system professional
who will be glad to advise
you on any questions you
may have about caring
for your system.
Care Booklet
44
Your hearing systems have one of the following
earpieces:
Dome with C-Guard
Grid-Dome
Receiver Mold
• Replace the Dome/Receiver Mold if it breaks.
• Insert the Receiver Unit with the Dome/Recei-
ver Mold carefully and not too deeply into the
ear.
• Use the Receiver Unit and Dome/Receiver
Mold only in the manner described in this user
guide.
45
• Clean Domes, Grid-Domes and Receiver
Molds right after taking the hearing systems
off. This way cerumen can not dry and harden.
• Remove cerumen with a soft tissue.
If necessary moisten the tissue with a cerumen
solvent.
i Full functionality of Domes, Grid-Domes and
Receiver Molds is only assured with a working
wax guard.
• Do not disassemble the Receiver Mold your-
self. Ask your hearing system professional for
help when the Receiver Mold needs extensive
cleaning.
Domes, Grid-Domes and Receiver Molds are
easily damaged when handled wrongly.
• Never use brushes or sharp objects for
cleaning.
• Never use running water or immerse the
hearing systems.
• Never use pressure or rotating action while
cleaning.
• Don‘t spray cerumen solvent directly onto the
!
46
C-Guard!
• Do not pull the receiver out of the Receiver
Mold.
Cerumen (ear wax) on the Domes, Grid-Domes
and Receiver Molds affect sound quality.
Exchanging the Receiver Unit
i The Receiver Unit can be changed as needed
by your hearing system professional. If you need
to replace the Receiver Unit by yourself follow
these directions carefully.
• Turn Receiver Unit 45°
counterclock-wise.
Advice on care
47
• Remove Receiver Unit.
• Join hearing system and
Receiver Unit together.
Marks need to coincide.
• Turn Receiver Unit 45°
clockwise.
Remote control eMote2
The wireless function of your hearing systems
allows you to use a remote control to change the
program and volume of your hearing systems.
For detailed information and instructions refer
to the User guide or ask your hearing system
professional.
i In case the hearing system is controlled by
another person’s remote control, return to your
hearing system professional with your remote
control and hearing systems.
Accessories
48
Remote control Media
Your hearing systems together with the Media
remote control will allow you to connect your
hearing systems to the growing world of
technology. Via a special Bluetooth connection
it is possible to receive audio signals from your
mobile, your television or your mp3-player. For
detailed information and instructions refer to
the Media user guide or ask your hearing system
professional.
Your X-Mini hearing systems are reliable devices.
Should a problem occur, it can usually be
corrected quickly. Use these troubleshooting
tips to resolve simple issues.
If you still encounter problems after trying
these suggestions, consult your hearing system
professional.
Trouble shooting
49
Problem
Sound is weak.
Instrument emits
whistling sound.
Sound is distorted.
Instrument emits
signal tones.
Instrument does not work.
Possible Cause
Weak or dead battery.
Dome/ Receiver Mold clogged.
Volume too low.
Improper seating in ear.
Volume too high.
Clogged with wax or excessive wax in ears.
Volume too high.
Weak battery.
Battery compartment not completely closed.
Weak battery.
Instrument is not turned on.
Battery compartment not completely closed.
Dead battery. Battery polarity reversed.
Power-on delay is active.
Possible Solution
Insert new standard battery.
Clean Receiver Mold /clean or change Dome.
Increase volume (with remote control).
Try reinserting the Receiver Unit until it fits
securely. Lower volume (with remote control).
Clean Dome/Receiver Mold or contact your
hearing system professional.
Lower volume (with remote control).
Replace battery.
Gently close battery compartment completely.
Replace battery.
Turn instrument on. Gently close battery
compartment completely. Replace battery.
Make sure battery is inserted correctly.
Wait 18 seconds and check again.
50
Technical Information
FCC-ID: WU7-WL002BTE
Operating frequencies: Fc = 3.28 MHz
Changes or modifications not expressly ap-
proved by the party responsible for compliance
could void the users authority to operate the
equipment.
This device complies with Part 15 of the FCC
Rules.
Operation is subject to the following conditions:
(1) this device may not cause harmful interfer-
ence, and
(2) this device must accept any interference
received, including interference that may cause
undesired operation.
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a resi-
dential installation. This equipment generates,
uses and can radiate radio frequency energy
and, if not installed and used in accordance with
51
the instructions, may cause harmful interference
to radio communications. However, there is
noguarantee that interference will not occur in
a particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning
the equipment off and on, the user is encour-
aged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equip-
ment and receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
52
Within the European Union, the marked equip-
ment is covered by „Directive 2002/96/EC of the
European Parliament and of the Council of 27
January 2003 on waste electrical and electroni-
cal equipment“.
Amended by „Directive 2003/108/EC“
(WEEE).
i Recycle the device and batteries ac-
cording to national regulations.
With the CE marking HANSATON
confirms compliance with the European
Directive 93/42/EEC concerning medical
devices.
0124
Disposal information
53
FDA information (valid for USA only)
Use your hearing systems all day long
The best way to ensure better hearing is to prac-
tice listening with your hearing systems until you
are able to wear them comfortably all day.
Generally, infrequent use of the hearing system
does not provide you with the full benefit of
amplification.
Your hearing systems will not restore normal
hearing. Hearing systems will not prevent or
improve hearing impairment resulting from a
physiological condition. Hearing systems will
help you to make better use of your residual
hearing.
The use of hearing systems is only part of hear-
ing rehabilitation; auditory training and lip read-
ing instruction may be required as weIl.
Possible side effects
The hearing system or earmold is a custom-
made product. If you are experiencing discom-
fort, see your audiologist or hearing instrument
dispenser immediately for modification of the
hearing system or earmold at the point of irrita-
tion. A hearing system or earmold may cause an
54
accelerated accumulation of cerumen (earwax).
Also in rare cases, the otherwise non-allergenic
material may cause a discharge from the ear,
allergic reaction, or any other unusual condi-
tion. Please seek immediate consultation with a
physician if these conditions occur.
Warning to Hearing Instrument Dispensers
A hearing instrument dispenser should advise a
prospective hearing instrument user to consult
promptly with a licensed physician (preferably
an ear specialist) before dispensing a hearing
instrument if the hearing instrument dispenser
determines through inquiry, actual observation,
or review or any other available information con-
cerning the prospective user, that the prospec-
tive user has any of the following conditions:
(i) Visible congenital or traumatic deformity of
the ear.
(ii) History of active drainage from the ear within
the previous 90 days.
(iii) History of sudden or rapidly progressive
hearing loss within the previous 90 days.
(iv) Acute or chronic dizziness.
55
(v) Unilateral hearing loss of sudden or recent
onset within the previous 90 days.
(vi) Audiometric air-bone gap equal to or greater
than 15 decibels at 500 hertz (Hz), 1,000 Hz and
2,000 Hz.
(vii) Visible evidence of significant cerumen accu-
mulation or a foreign body in the ear canal.
(viii) Pain or discomfort in the ear.
Special care should be exercised in selecting
and fitting a hearing instrument whose maxi-
mum sound pressure level exceeds 132 decibels
because there may be risk of impairing the re-
maining hearing of the hearing instrument user.
Important Notice for Prospective Hearing
Instrument Users
Good health practice requires that a person
with a hearing loss have a medical evaluation
by a licensed physician (preferably a physician
who specializes in diseases of the ear) before
purchasing a hearing instrument. Licensed
physicians who specialize in diseases of the ear
are often referred to as otolaryngologists, otolo-
gists or otorhinolaryngologists. The purpose of
56
medical evaluation is to assure that all medically
treatable conditions that may affect hearing are
identified and treated before the hearing instru-
ment is purchased.
Following the medical evaluation, the physician
will give you a written statement that states that
your hearing loss has been medically evaluated
and that you may be considered a candidate
for a hearing instrument. The physician will refer
you to an audiologist or a hearing instrument
dispenser, as appropriate, for a hearing instru-
ment evaluation.
The audiologist or hearing instrument dispenser
will conduct a hearing instrument evaluation
to assess your ability to hear with and without
a hearing instrument. The hearing instrument
evaluation will enable the audiologist or dis-
penser to select and fit a hearing instrument to
your individual needs.
If you have reservations about your ability to
adapt to amplification, you should inquire about
the availability of a trial-rental or purchase-op-
tion program. Many hearing instrument dispens-
ers now offer programs that permit you to wear
57
a hearing instrument for a period of time for a
nominal fee after which you may decide if you
want to purchase the hearing instrument.
Federal law restricts the sale of hearing instru-
ments to those individuals who have obtained
a medical evaluation from a licensed physician.
Federal law permits a fully informed adult to
sign a waiver statement declining the medical
evaluation for religious or personal beliefs that
preclude consultation with a physician. The ex-
ercise of such a waiver is not in your best health
interest and its use is strongly discouraged.
Children with hearing loss
In addition to seeing a physician for a medical
evaluation, a child with a hearing loss should
be directed to an audiologist for evaluation
and rehabilitation since hearing loss may cause
problems in language development and the
educational and social growth of a child. An au-
diologist is qualified by training and experience
to assist in the evaluation and rehabilitation of a
child with a hearing loss.
58
Identification information
The year of manufacture is incorporated into the
serial number. The warranty is based upon the
date of purchase, not date of manufacture. The
serial number may look similar to this sample:
AJ12345. The second letter of this serial number
refers to the date of manufacture of the hearing
system. The letters progress in one-year incre-
ments, each reflecting the corresponding year.
The letter J means the year of manufacture is
2002, the letter K indicates that the manufacture
year is 2003, and so on. Your hearing system
professional can answer any questions you may
have about the identifying code on your hearing
system.