Hansaton Akustik WL002SLIM Hearing Aid User Manual
Hansaton Akustik GmbH Hearing Aid
User Manual
27
INSTRUCTIONS FOR USE
D · GB · F · I · E · P · TR
28
You have chosen a Hearing
System from HANSATON
If you read this brochure carefully and follow the
advice on use and care, you will get much enjoy-
ment from your new hearing system.
This product has passed every phase of the
independently-certified HANSATON quality
management system.
We take pleasure in your choice and con-
gratulate you on your decision, because with a
HANSATON hearing system you own a high-
quality product of the most modern technology.
For more than 50 years, we have been helping
people with our devices to achieve better hear-
ing and better speech understanding, thus a
higher quality of life.
Behind our products stand many years of
development and production experience, as a
corporate philosophy centered on people and
their needs.
29
Contents
Your Hearing System Page 30
Intended Use Page 31
General Notes on Safety Page 33
Installation and Battery Change Page 36
Turning Your Hearing System On/Off Page 39
– Via Battery Compartment Page 39
– Via Pushbutton Page 39
– Via Remote Control Page 39
How To Tell Which System is Which Page 40
Adjusting Volume Page 40
– Via Volume Control Page 40
– Via Remote Control Page 41
Switching Hearing Program Page 41
– Via Program Pushbutton Page 41
– Via Remote Control Page 42
Functionalities Page 43
– i-com/i-com2 Page 43
– Power-on-Delay Page 43
Advice on Care Page 44
Accessories Page 46
Terms Page 46
Troubleshooting Page 49
Technical Information Page 51
Disposal Information Page 53
FDA Information Page 54
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Battery
compartment Battery
compartment
Battery
compartment
lock
Battery
compartment
lock
Volume control
Program
pushbutton
Volume control
Program
pushbutton
Elbow
Standard Open
Open tip
(Olive)
Open tube
31
The remote control functions are outlined in a
separate instruction manual.
Option: Remote control
Intended Use
Hearing systems are intended to improve the
hearing of hearing-impaired persons. Diagnosis
and prescription of a hearing system must be
performed by hearing health specialists (e.g.,
ENT specialists, audiologists,).
Read and follow the instructions of this user
guide to avoid injuries or damage to the
hearing system.
32
WARNING! points out a situation that
could lead to serious injuries.
CAUTION! indicates a situation that could lead
to minor and moderate injuries.
indicates possible property damage.
i Advice and tips on how to handle your hea-
ring system better.
Symbols
!
• Instruction. Indicates that there is something
you must do.
Indicates an option that not every
hearing system has. Ask your hearing
system professional to checkmark the relevant
information.
33
General Notes on Safety
!Your hearing system is sensitive to
extreme heat, high humidity, strong mag-
netic fields (>0.1T), Xrays, and mechanical
stress.
• Do not expose your hearing system to ex-
treme temperature or high humidity.
• Do not leave it in direct sunlight.
• Do not wear it in the shower or when you ap-
ply makeup, perfume, aftershave, hairspray or
suntan lotion.
• Do not wear your hearing system when you
are exposed to short-waves, a strong mag-
netic field, a high-frequency field or X-rays.
• Do not place your hearing systems in the
microwave.
i When using mobile telephones, however,
electromagnetic-field effects cannot be ruled
out.
34
WARNING!
Choking hazard posed by small parts.
• Keep hearing systems, batteries, and accesso-
ries out of children‘s reach.
• If swallowed, immediately consult a physician
or hospital.
• If infants, small children, or mentally disabled
persons need to wear hearing systems ensure
adequate supervision.
WARNING!
Risk in explosive environments, e.g.
mining areas!
• Don‘t use your hearing systems (and remote
control) in areas where there is a danger of
explosions.
i In some countries restrictions on the use of
wireless equipment exist.
• Consult local authorities for further informa-
tion.
35
WARNING!
• Never use a tip that has been worn
by someone else or if it becomes dirty, torn, or
disfigured.
• Only use tips. Tips from other manufacturers
will not yield the best performance or proper
fit.
• Do not insert the hearing aid if you think you
may have a foreign object in the ear canal.
• The hearing aid and tips are made of modern
non-allergenic materials. Still, in rare cases,
skin irritation can occur. If you experience
discomfort or skin irritation in the ear or in the
ear canal, discontinue use, and contact your
Physician immediately.
• If tip is lodged in your ear canal, please see
a Physician immediately to ensure it is safely
removed.
36
negative pole
With a new battery, it may take a few
minutes for the battery to develop its
full output. Only then should you close
the battery compartment.
!
Battery type: 312
• Open the battery compartment and insert
the battery into the compartment, so that the
negative pole faces into the compartment.
• Close the compartment.
Installation and Battery Change
37
Battery Compartment Lock
To lock or unlock, move the slide with a suitable
pointed tool.
Locked Unlocked
38
WARNING!
Never attempt to recharge batteries
that are not designed for that purpose (dan-
ger of explosion)!
Leaking batteries damage the system.
• Remove batteries when the hearing
systems are not in use for a prolonged
period of time.
• To preserve the battery, turn your hearing
systems off when not in use.
Batteries contain harmful substances
that pollute the environment.
• Do not throw used batteries into
household trash.
• Dispose of batteries according to federal and
local regulations, or return them to your hear-
ing system professional.
Safety Instructions
!
!
39
Switch On
• Close the battery compartment.
Switch Off
• Open the battery compartment as far as the
first stop.
Switch On
• Press the pushbutton for 2 seconds.
Switch Off
• Press the pushbutton for 2 seconds.
• Refer to the remote control user guide.
Switch Your Hearing System
On and Off
Via battery compartment Via Pushbutton
Via Remote Control
Switch On Switch Off
40
How to Tell
Which System is Which:
When switched off, the visible color indicates
for which ear the hearing system has been
optimized.
Red = right ear Blue = left ear
Adjusting Volume
You can adjust the loudness of your hearing
system using the volume control on the back
of the hearing system.
Quietest position:
controller back
Loudest position:
controller front
Option: Remote control
If you have reached the
maximum or minimum
louder
quieter
With Volume Control
41
• Refer to the remote control user guide.
Via Remote Control
Switching Hearing Programs
•Use the program pushbutton to select one
of the hearing programs individually pro-
grammed for you.
•When changing, your hearing system uses
signal sounds to indicate
which program you have
selected.
The number of signal
sounds is based on the
relevant program (e.g., 1st
program: 1 signal sound,
Via Pushbutton
volume, short signals sound in succession.
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2nd program: 2 signal sounds, 3rd program: 3
signal sounds, 4th program: 4 signal sounds,
5th program: melody beep).
• You can thus adjust your instrument to the rel-
evant hearing situation and, for example, make
use of the advantages of MultiMic technology,
especially in conversation in groups.
• Refer to the remote control user guide.
Via Remote Control
Hearing Program/Description
1
2
3
4
5
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• Move away from the source of interference if
you experience difficulty.
• Allows you to turn the hearing systems on with
an automatic delay of 6, 12, or 18 seconds to
avoid feedback (whistling).
Functionalities
Your hearing system professional can activate or
deactivate the following functionalities.
• Automatically adjusts both hearing systems
simultaneously to changes in the hearing
system settings (e.g., volume and program).
• Allows use of a remote control.
i The performance of i-com2 may be affected
by electromagnetic interference – for example,
from a computer monitor or halogen lamp sys-
tem controlled by a switching power supply.
i-com/i-com2 Power- on- Delay
44
• The hearing system itself must not be placed
in water or cleaning fluid. Clean your hearing
system (preferably in the morning) with a soft
cloth, keeping it dry.
• The hearing system must be kept dry. Please
put it in a HADEO DryBox, Drying Bag, or
Drying Container overnight to remove any
moisture from inside the system.
• You are advised to use our HADEO care
products to clean your hearing system. These
products were developed specifically for this
purpose and are available exclusively from your
hearing system professional.
• When necessary, remove
the sound tube from
the hearing system and
put the earmould for at
least 15 minutes into the
HADEO cleaning liquid.
Advice on Care (Standard)
45
Our HADEO care primer
can be obtained from your
hearing system profes-
sional who will be glad
to advise you on any
questions you may have
about caring for your
system.
Care Primer
• You are advised to use our HADEO care
products to clean your hearing system. These
products were developed specifically for this
purpose and are available exclusively from your
hearing system professional.
• The hearing system itself must not be placed in
water or cleaning fluid.
• The hearing system must be kept dry. Please
put it in a HADEO DryBox, Drying Bag, or
Drying Container overnight to remove any
moisture from inside the instrument.
Advice on Care (Open)
46
Our HADEO care primer
can be obtained from your
hearing system specialist
who will be glad to advise
you on any questions
you may have about
caring for your system.
Care Primer
• Clean your hearing system (preferably in the
morning) with a soft cloth, keeping it dry.
The sound outlet openings can be freed of
residues using a small brush.
• If required, disconnect the hearing system
from the Open tube.
Starting from the
hearing system side,
push the cleaning wire
completely through the
Open tube.
47
The wireless function of your hearing systems
allows you to use a remote control to change the
program and volume of your hearing systems.
For detailed information and instructions, refer
to the user guide, or ask
your hearing system
professional.
i If the hearing system is controlled by another
person’s remote control, return to your hearing
system professional with your remote control
and hearing systems.
Your hearing systems, together
with the Media remote control, will
allow you to connect your hearing
systems to the growing world of
technology. Using a special Blue-
tooth connection, it is possible to
Accessories
Remote Control eMote/eMote2
Remote Control Media
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receive audio signals from your mobile phone,
your television, or your Mp3 player. For detailed
information and instructions, refer to the Media
user guide or ask your hearing system profes-
sional.
!
The telephone coil allows inductive sig-
nal reception (e.g., when telephoning).
The reception of noise through the micro-
phone is reduced or suppressed.
Please refer all questions concerning your
hearing instrument to your hearing system
professional.
Terms
49
Should a problem occur, you can usually correct
it quickly. Use these troubleshooting tips to
resolve simple issues.
If you still encounter problems after trying
these suggestions, consult your hearing system
professional.
Troubleshooting
50
Problem
Sound is weak.
Instrument emits
whistling sound.
Sound is distorted.
Instrument emits
signal tones.
Instrument does not work.
Possible Cause
Weak or dead battery.
Dome/Receiver Mold clogged.
Volume too low.
Improper proposition in ear.
Volume too high.
Clogged with wax or excessive wax in ears.
Volume too high.
Weak battery.
Battery compartment not completely closed.
Weak battery.
Instrument is not turned on.
Battery compartment not completely closed.
Dead battery. Battery polarity reversed.
Power-on-delay is active.
Possible Solution
Insert new standard battery.
Clean Dome/Receiver Mold.
Increase volume (with remote control).
Try reinserting the Receiver Unit until it fits
securely. Lower volume (with remote control).
Clean Dome/Receiver Mold, or contact your
hearing system professional.
Lower volume (with remote control).
Replace battery.
Gently close battery compartment completely.
Replace battery.
Turn instrument on. Gently close battery
compartment completely. Replace battery.
Make sure battery is inserted correctly.
Wait 18 seconds and check again.
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Technical Information
FCC-ID: WU7-WL002SLIM
Operating frequencies: Fc = 3.28 MHz
Changes or modifications not expressly ap-
proved by the party responsible for compliance
could void the user’s authority to operate the
equipment.
This device complies with Part 15 of the FCC
Rules.
Operation is subject to the following conditions:
(1) This device may not cause harmful interfer-
ence, and
(2) This device must accept any interference
received, including interference that may cause
undesired operation.
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a resi-
dential installation. This equipment generates,
uses, and can radiate radio frequency energy
and, if not, installed and used in accordance with
52
the instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning
the equipment off and on, the user is encour-
aged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equip-
ment and receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
53
Within the European Union, the marked equip-
ment is covered by „Directive 2002/96/EC of the
European Parliament and of the Council of 27
January 2003 on waste electrical and electroni-
cal equipment“.
Amended by „Directive 2003/108/EC“
(WEEE).
i Recycle the device and batteries according to
national regulations.
With the CE marking HANSATON
confirms compliance with the European
Directive 93/42/EEC concerning medical
devices.
0124
Disposal information
54
FDA Information (valid for USA only)
Use Your Hearing Systems All Day Long
The best way to ensure better hearing is to prac-
tice listening with your hearing systems until you
are able to wear them comfortably all day.
Generally, infrequent use of the hearing system
does not provide you with the full benefit of
amplification.
Your hearing systems will not restore normal
hearing. Hearing systems will not prevent or
improve hearing impairment resulting from a
physiological condition. Hearing systems will
help you to make better use of your residual
hearing.
The use of hearing systems is only part of hear-
ing rehabilitation; auditory training and lip read-
ing instruction may be required as weIl.
Possible Side Effects
The hearing system or earmold is a custom-
made product. If you are experiencing discom-
fort, see your audiologist or hearing system
professional immediately for modification of the
hearing system or earmold at the point of irrita-
tion. A hearing system or earmold may cause an
55
accelerated accumulation of cerumen (earwax).
Also in rare cases, the otherwise non-allergenic
material may cause a discharge from the ear,
allergic reaction, or any other unusual condition.
Please seek immediate consultation with a physi-
cian if these conditions occur.
Warning to Hearing System Professionals
A hearing system professional should advise
a prospective hearing system user to consult
promptly with a licensed physician (preferably
an ear specialist) before dispensing a hear-
ing system if the hearing system professional
determines through inquiry, actual observation,
or review or any other available information con-
cerning the prospective user, that the prospec-
tive user has any of the following conditions:
(i) Visible congenital or traumatic deformity of
the ear.
(ii) History of active drainage from the ear within
the previous 90 days.
(iii) History of sudden or rapidly progressive
hearing loss within the previous 90 days.
(iv) Acute or chronic dizziness.
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(v) Unilateral hearing loss of sudden or recent
onset within the previous 90 days.
(vi) Audiometric air-bone gap equal to or greater
than 15 decibels at 500 hertz (Hz), 1000 Hz and
2000 Hz.
(vii) Visible evidence of significant cerumen ac-
cumulation or a foreign body in the ear canal.
(viii) Pain or discomfort in the ear.
Special care should be exercised in selecting
and fitting a hearing system whose maximum
sound pressure level exceeds 132 decibels be-
cause there may be risk of impairing the remain-
ing hearing of the hearing system user.
Important Notice for Prospective Hearing
System Users
Good health practice requires that a person
with a hearing loss have a medical evaluation
by a licensed physician (preferably a physician
who specializes in diseases of the ear) before
purchasing a hearing system. Licensed physi-
cians who specialize in diseases of the ear are of-
ten referred to as otolaryngologists, otologists,
or otorhinolaryngologists. The purpose of
57
medical evaluation is to assure that all medically
treatable conditions that may affect hearing are
identified and treated before the hearing system
is purchased.
Following the medical evaluation, the physician
will give you a written statement that states that
your hearing loss has been medically evaluated
and that you may be considered a candidate for
a hearing instrument. The physician will refer you
to an audiologist or a hearing system profes-
sional, as appropriate, for a hearing system
evaluation.
The audiologist or hearing system professional
will conduct a hearing system evaluation to
assess your ability to hear with and without a
hearing system. The hearing system evalua-
tion will enable the audiologist or dispenser to
select and fit a hearing system to your individual
needs.
If you have reservations about your ability to
adapt to amplification, you should inquire about
the availability of a trial-rental or purchase-
option program. Many hearing system profes-
sionals now offer programs that permit you to
58
wear a hearing system for a period of time for a
nominal fee after which you may decide if you
want to purchase the hearing system.
Federal law restricts the sale of hearing systems
to those individuals who have obtained a medi-
cal evaluation from a licensed physician. Federal
law permits a fully informed adult to sign a waiv-
er statement declining the medical evaluation
for religious or personal beliefs that preclude
consultation with a physician. The exercise of
such a waiver is not in your best health interest
and its use is strongly discouraged.
Children with Hearing Loss
In addition to seeing a physician for a medical
evaluation, a child with a hearing loss should
be directed to an audiologist for evaluation
and rehabilitation since hearing loss may cause
problems in language development and the
educational and social growth of a child. An au-
diologist is qualified by training and experience
to assist in the evaluation and rehabilitation of a
child with a hearing loss.
59
Identification Information
The year of manufacture is incorporated into the
serial number. The warranty is based upon the
date of purchase, not date of manufacture. The
serial number may look similar to this sample:
AJ12345. The second letter of this serial number
refers to the date of manufacture of the hearing
system. The letters progress in one-year incre-
ments, each reflecting the corresponding year.
The letter J means the year of manufacture is
2002, the letter K indicates that the manufacture
year is 2003, and so on. Your hearing system
professional can answer any questions you may
have about the identifying code on your hearing
system.
60
• Hearing systems should be used only as
directed and adjusted by your trained hearing
system professional.
• A hearing system may stop functioning, e.g. if
the battery goes dead. You should be aware
of this possibility, in particular if you are in traf-
fic or otherwise depend on warning sounds.
• Do not switch hearing systems between ears
or allow others to wear or use your hearing
systems.
OTHER WARNINGS!
• Do not use your hearing system in
potentially explosive environments.
• If you experience dizziness, drainage or bleed-
ing from the ear, or sudden hearing loss, see
your Physician immediately.
• A hearing system may cause an accelerated
accumulation of cerumen (earwax).
• Keep hearing systems out of the reach of
children, pets, and individuals with diminished
mental capacity.
61
• HEARING SYSTEMS WILL NOT RESTORE
NORMAL HEARING AND WILL NOT PRE-
VENT OR IMPROVE A HEARING IMPAIRMENT
RESULTING FROM ORGANIC CONDITIONS.
• IN MOST CASES, INFREQUENT USE OF A
HEARING SYSTEM DOES NOT PERMIT USER
TO ATTAIN FULL BENEFIT FROM IT.
• THE USE OF THE HEARING SYSTEM IS ONLY
PART OF HEARING HABILITATION AND MAY
NEED TO BE SUPPLEMENTED BY AUDITORY
TRAINING AND INSTRUCTION IN LIP READ-
ING.