Hanwha Techwin SEW3034WN Wireless LCD Monitor User Manual

Samsung Techwin Co Ltd Wireless LCD Monitor

User Manual

WIRELESS MONITORING SYSTEMUser Manual SEW-3034WN , SEB-1017RW
SPECIFY SERVICE INSTRUCTIONS AND WARRANTY TERMSFCC NOTE:THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT.WARNINGSome adult assembly or installation required.This product contains small parts that may cause choking. Keep small parts away from children.This product is NOT intended to replace proper supervision of children.  You MUST check your child’s activity regularly, as this product will not alert parents to silent activities of a child.Before using this product, read and follow all instructions contained in this booklet, and read and follow all instructions and warnings on the product. To prevent entanglement with adapter cords, NEVER PLACE THE CORD IN OR NEAR A CRIB OR PLAYPEN. DO NOT place the product or its AC adapter cords within reach of children.ALWAYS KEEP THE TRANSMITTER, RECEIVER AND AC ADAPTERS OUT OF REACH OF CHILDREN.NEVER use the transmitter or receiver near water, including near a bathtub, sink, laundry tub, wet basement, etc.This product is intended for indoor use only.This product is not intended for use as a medical monitor and its use should not replace adult supervision.Check reception regularly. Test monitor before use and after changing camera location.Always unplug AC adapters from wall outlets and power sources during periods of non-use. The wireless signal transfer range may be shortened if there exists an obstacle such as a concrete wall  Samsung Techwin Co., Ltd. All rights reserved.Trademark is the registered logo of Samsung Techwin Co., Ltd.  The name of this product is the registered trademark of Samsung Techwin Co., Ltd.Other trademarks mentioned in this manual are the registered trademark of their respective company.RestrictionSamsung Techwin Co., Ltd shall reserve the copyright of this document. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without formal authorization of Samsung Techwin.DisclaimerSamsung Techwin makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility. Samsung Techwin reserves the right to change the contents of this document without prior notice.Wireless  Monitoring SystemUser ManualCopyright©2011between.•••••••••••This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:  (1)  this  device  may  not  cause  harmful  interference;  and  (2)  this  device  must  accept  any  interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part  15  of  FCC  Rules.  These  limits  are  designed  to  provide  reasonable  protection  against  harmful interference  in  a  residential  installation.  This  equipment  generates,  uses,  and  can  radiate  radio  frequency energy. If not installed and  used  in accordance with the instructions, it  may cause harmful interference to radio  communications.  However,  there  is  no  guarantee  that  interference  will  not  occur  in  a  particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the distance between the equipment and the receiver. - Connect the equipment to outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.   “This appliance and its antenna must not be collocated or operation in conjunction with   any other antenna or transmitter. A minimum separation distance of 20 cm must be   maintained between the antenna and the person for this appliance to satisfy the RF   exposure requirements."
To prevent overheating, keep the product and AC power adapters away from any direct sunlight and heat sources such as radiators, heat registers, cooking devices (e.g., stoves and ovens) and other appliances that produce heat (e.g., amplifiers, televisions and stereos).Ensure that the product is well ventilated during use. Avoid contact with pillows and furniture that may block ventilation.Use only the AC adapters provided with the product, as other adapters may damage the product. Plug the adapters only into standard household current (120 volts AC).  Place the AC adapters avoiding pinch points otherwise you can damage the adapters.When an AC adapter is plugged into a power source, DO NOT touch the exposed end of the AC adapter’s cord.Do not use extension cords with the AC power adapters to avoid entanglement.This product should only be serviced by qualified and authorized Samsung service centers.Images and sounds are transmitted by the product over public airwaves and transmissions may be picked up by other units.Caution if you use the system to watch a young child, do not place the camera where the child can reach.When using the system with only battery power and the charge is low, then the picture and or sound may affected.If this occurs then please connect the AC power adapter and/or replace with new batteries. If you are using the optional rechargeable battery then plug in the AC power adapter to recharge.BATTERY WARNINGWhen using the product in portable mode, check batteries regularly.DO NOT use the monitor in portable mode when batteries are low.DISPOSE OF OR RECYCLE BATTERIES PROPERLY IN ACCORDANCE WITH APPLICABLE LAWS, which may vary by location. Insert batteries with the correct polarity. Do not mix new and used batteries.Remove exhausted batteries from the product.Keep all batteries away from children.THERE IS A RISK OF EXPLOSION IF INCORRECT BATTERIES ARE USED.Do not disassemble or modify the battery pack.Do not use batteries if there is any evidence of leakage or deformity. •••••••••••••••••••Contents GETTING STARTED Features  ……………………………………………………… 4Getting to know your Monitoring system  …………………… 5 INSTALLATION How to Install  ………………………………………………… 9Viewing Mode Display ………………………………………… 10 MENU OPERATION Menu Operation  ……………………………………………… 11 APPENDIX Hardware and CD driver installation  ………………………… 13Specifications  ………………………………………………… 13Troubleshooting  ……………………………………………… 14
 · Getting StartedFeaturesSamsung’s digital wireless technology provides excellent image quality and clarity.Virtually eliminates interference using a secure and private signalUp to 100m/330ft wireless open space transmission range. The actual range may vary depending on the use environment.Listen in with exceptional sound claritySafety warning feature on monitor notifies you when the camera is out of range of the transmitter.System is expandable up to 4 cameras (additional cameras sold separately).Two-way audio communication.Camera temperature display on monitor.Built-in music player with 4 different tunes.Camera FeaturesVGA resolution camera.Night vision allows for low-light viewing up to 3.0m/10ft .  Performance varies depending on environmental conditions.Built-in microphone and speaker.Camera can be battery operated for true portable wireless operation.Plays up to 4 different tunes activated from monitor.NightlightReceiver Features3.5” color LCD monitor/receiver with superior image quality.Video/Audio output for viewing on TV/Monitor or recording on VCR/DVD recorder.Rechargeable lithium polymer battery for true portability.Audio level indicator and alarm.Room temperature display.••••••••••••••••••••What’s IncludedThe system comes with the following components:Adapter (2EA) RCA CableCD User Manual  Warranty Card & Quick Guide Screws (2EA) & Plastic anchor (2EA)Wire Clips (6EA)Check your package to confirm that you have received the complete system, including all components shown above. GettinG Started
English · 01 Getting StartedGetting to know your Monitoring systemWireless ReceiverAfter opening the box, fully charge the monitor before use. After initial charge, recharge as needed.Front ControlsNavigation Controls /   ButtonViewing Mode: The following controls are used while watching live video from the camera:Press the [+] or [–] keys to increase or decrease the volume.Press the [A] key to view cameras in automatic switching mode.Press the [M] key to manually switch between cameras.Menu Mode:  Use the [+/–/A/M] key arrows to navigate in Menu Mode.  Press the [  ] button to confirm the menu selection.•••SEW-3034Receiver AntennaReceives and sends signals from or to the camera.3.5” LCD ScreenDisplays video from the camera.MicrophoneTransmits audio to the camera when Talk Button is pressed down and held like a walkietalkie.MENU ButtonPress to access the receiver menu.  Press the button again to exit.Navigation Controls/   ButtonUse the controls to move and select while in Viewing Mode and Menu Mode.Play/StopUsed to play or stop playing the recorded data.SLEEP /   ButtonUsed to activate the screen saver mode.Press the [A/M] or [SLEEP] button again to release the screen saver mode.Used to delete the recorded data  on the Micro SD card in search mode.
 · Getting StartedBack ControlsYou must have more than one camera configured on the system when using the functions that requires more than one camera.Side ControlsUsing this feature will disable the LCD screen. The LCD screen will turn back on when the A/V cable is disconnected.n`n`Talk ButtonPress down and hold the button to talk back to the camera currently being displayed on the LCD screen.Receiver ON and low battery indicationWhen the Unit is turned on the LED is solid green.  If the LED blinks then the battery charge is low. Please connect to the AC power adapter to charge.Charging Indication LEDA red LED shows battery is charging.  A Green LED shows battery is fully charged.DC 5V Power InputConnect  the included AC power adapter to power and/or charge the receiver battery (when the receiver is not placed in the optional Charge cradle).A/V Out Port (Optional)Connect the included A/V cable to view video from a TV or monitor, or record transmissions on a DVD recorder/VCR.Power Slide SwitchSlide the switch to ON or OFF position to switch on/off the receiver.Micro SD Card CompartmentInsert Micro SD card.ONAVOUTDC IN 5VA/M recordPress to auto record or manual record during monitoring.A : Start recording when the alarm is detected.B : Press to the button will be recorded. Night Light ButtonPress to remotely turn on/off the night light on the camera (for the camera currently being displayed on the LCD screen).  When the night light is on, an indication icon will be displayed on the LCD screen.Antenna Locking SwitchSlide the switch to unlocking position, the receiver antenna will pop up.  Then you can adjust the antenna for better signal reception.SpeakerProduces the sound transmitted from the camera(s).Belt hangerWhen you carry the receiver, use the belt hanger to hold the receiver onto your belt.Stand leverUse to hold the receiver onto a table.
English · 01 Getting StartedWireless CameraFront & Back ControlsThe camera can also be powered using 3 AA batteries (not included) installed in the base. If the camera is plugged in with the AC adapter, the batteries will not be used.  The batteries are intended for short term, portable camera use.Night Light is available only when the camera is paired to the receiver.n``Camera AntennaSends & receives signals to or from the receiver.Lens/IR LED CoverInfrared LED’s provide viewing in no/low light conditions.MicrophoneReceives sounds for the area near the camera, and transmits sound from the camera to the receiver.Charging Indication LEDLED is off when there is no rechargeable battery inside the camera base; the LED is red when the rechargeable battery pack is charging; the LED turns off when the rechargeable battery is fully charged.Night Light SwitchPress to turn the night light ON or OFF.  Alternatively, press the light button on the receiver to remotely turn the camera light ON or OFF.Pairing ButtonThe pairing button is located on the back of the camera behind by the stand mount.DC 5V Power InputConnect the AC power adapter to the camera.
 · Getting StartedSide ControlsSound Alarm TriggerAdjust the sensitivity knob to set the sound alarmsensitivity.  The receiver will beep to alert you when the sound is above a preset sound level.  Adjust to increase or decrease the level of sensitivity.Camera ON/OFF SwitchTurns the camera ON or OFF.Camera on and low battery indicationTurn on the camera, the LED light will blink green once; Low battery, the LED will blink repeatedly. When the camera is turned on, the LED light would appear green. After 2 seconds, it goes out.Night vision sensorDetects light levels where the  camera is placed.To Use The Battery ModeYou can use the battery to power the camera if it’s distant from the power source or if you want to carry the camera.This camera has built-in IR LED’s, which provides the camera with the ability to view images in no/low light conditions. It is important to use the provided power adapter (and not the batteries) when using the camera for prolonged periods in low light conditions, as the built-in IR LED’s will deplete the battery  more quickly than regular daytime use.Remove the battery cover from the base of the camera.Insert 3 AA batteries (not included) into the Battery Pack. Make sure to correctly line up the Positive (+) and negative (-) terminals of the batteries.Replace the battery pack cover. When the battery level is low and requires recharging, the LED light will blink intermittently.When using the system with only battery power and the charge is low, then the picture and or sound may affected.n`1.2.3.If this occurs then please connect the AC power adapter and/or replace with new batteries.  If you want to use the product for a longer time than using the default AA battery without the AC adapter, purchase the optional charging battery (SEA-B100). If you are using the optional rechargeable battery then plug in the AC power adapter to rechargeBATTERY WARNINGWhen using the product in portable mode, check batteries regularly.DO NOT use the monitor in portable mode when batteries are low.DISPOSE OF OR RECYCLE BATTERIES PROPERLY IN ACCORDANCE WITH APPLICABLE LAWS, which may vary by location.Insert batteries with the correct polarity.Do not mix new and used batteries.Remove exhausted batteries from the product.Keep all batteries away from children.THERE IS A RISK OF EXPLOSION IF INCORRECT BATTERIES ARE USED.Do not disassemble or modify the battery pack.Do not use batteries if there is any evidence of leakage or deformity. ••••••••
English · Installation02How to InstallCaution if you use the system to watch a young child, do not place the camera where the child can reach. Wireless ReceiverPlace the receiver in a place that will have clear reception with your camera(s).Pull out the stand.Do not pull up the stand lever with an excessive force. Otherwise, it may be broken.Wireless CameraBefore you install the camera, carefully plan where and how it will be positioned, and where you will route the cable that connects the camera to the power adapter. Before starting permanent installation, verify its performance by observing the image on the receiver when camera is positioned in the same location/position where it will be permanently installed and the receiver is placed in the location where it will be used most of the time.Installation WarningsAim the camera(s) to best optimize the viewing area: Select a location for the camera that provides a clear view of the area you want to monitor, which is free from dust, and is not in line-of-sight to a strong light source or direct sunlight.Avoid installing the camera where there are thick walls or obstructions between the camera and the receiver.Carefully unpack the camera. If you are installing cameras that did not come with the system, please see the pairing camera section of this manual for details on installation.1.2.n`1.Mount the camera to the wall. Mark the position of the screw holes on the wall, and drill holes and insert 2 screws, then firmly attach the camera to the wall by placing the stand over the installed screws and pushing the base downwards.The camera can also be placed on a flat surface, such as a table or shelf, and no mounting hardware is required.Adjust the viewing angle of the cameraYou can install additional cameras (maximum of 4 cameras).  When adding cameras that were not included in the original box, you will need to pair up the cameras with the receiver. For paring to add a camera, refer to “Pairing”. (Page 12)How it works in viewing modeIf you want to view the child’s scene (on the camera display) on a larger screen such as TV or computer monitor, use the provided AV cable to connect the wireless receiver with the TV.When using with a TV or computer monitor, the picture may appear to be grainy as the camera limits video resolution to VGA.  This is not a product defect. For best performance, use with the TV/Monitor PIP (Picture in Picture) function. Check your TV/Monitor product manual to see if this feature is available on your TV/Monitor.When connected to the TV or monitor, the receiver will display the message of  “A/V monitoring”.2.n`3.n`n`` inStallation
10 · InstallationWireless ReceiverSignal Indicator The signal indicator shows the strength of the signal being received from the camera. The number of bars in the signal indicator shows the strength of the signal – One or no bars indicate the signal is poor, and 4 bars indicate a strong signal.Camera Number Indicates the number of camera that is displayed on the current screen. Press the [M] key on the receiver to switch between available cameras.To automatically switch between channels, press the [A] key (AUTO).For paring to add a camera, refer to “Pairing”. (Page 12)n``Trigger Alert Indicates the type of alert when audio is detected on the camera. The Trigger Alert volume will be adjusted with the applicable message on the screen. Press the [–] key to decrease the volume, and press the [+] key to increase the volume.Talk It displays if you press and hold [ ] in the left corner. Indicates that it is on talking mode.Night light If you press [ ] in the wireless receiver or wireless camera, the night light of the wireless camera turns on with the applicable message.SEW-3034Viewing Mode DisplayAuto Mute If you set Auto Mute to <YES>, the applicable message appears on the screen.Micro SD card status Indicates when a Micro SD card is inserted. It displays the recording type if you press record button.A/M record Press to auto record or manual record during monitoring. REC A : Auto Recording - Start recording when the alarm is detected. REC M : Manual Recording - Press to the button will be recorded. Volume adjustment The receiver volume can be adjusted by using the [+], [–] keys when viewing a camera.  Press the [–] key to decrease the volume, and press the [+] key to increase the volume. When the volume is set to one bar (lowest setting), the volume will be muted and no sound will be emitted by the device.The volume adjustment icon will be displayed  during volume changes, and will disappear after 10 seconds of inactivity.Alarm  Indicates if the alarm set to <ON>.Time/ZOOM Displays the time that is set in the current receiver. Displays zoom size if it sets x2.No Signal WarningsYou will see the following warning message when the camera is out of range of the receiver. The "OUT OF RANGE" message means the receiver cannot access the camera. Please reposition the camera, or check the camera power.
English · 11Menu Operation03Menu OperationHow to use the buttons to setupPress [MENU] button to enter the menu setting or exit the menu setting.Move to other menu by press [A] or [M] key.Press the [  ] button for option selection mode. Adjust option level by [+] or [–] key. Press the [  ] button to complete.Buttons used in setup iconBrightness Adjusts the brightness of the image.Zoom Zoom in 1x or 2x of the video image.  In double size mode, press the navigation control buttons to pan up/down and left/right while viewing live image.1.2.3.4.5. Menu operation Power Saving Enables receiver power save mode (when no activity on the camera is detected). The Power Saving Menu is used to turn off the screen at a predetermined time, to conserve battery power. After selected time, the monitor will go to a select screen saver or black screen if blank is selected as the screen saver. Power Saving mode will be deactivated by pushing any key on the front panel of monitor or by higher sound detected by cameras. If Power Saving mode is deactivated by pushing [A], [M] and [SLEEP], the monitor will go back to black screen after the time you set if there is no sound trigger during that time. If Power Saving mode is deactivated by a sound trigger, the device will go back to black screen approximately 8 seconds after the last trigger.Screen Saver After selected time, the monitor will go to a select screen saver or black screen if blank is selected as the screen saver.Auto Mute Automatically cuts off the audio when there is only slight environmental noise on the camera side. Choose <YES> to enable this function. If auto mute is enabled, the receiver will automatically mute if there is no audio detected from the camera. If the audio is detected on the camera, the receiver will automatically unmute.Alert Setting Select the type of alert when audio is detected on the camera. You may select the Vibration or Beep as the trigger alert manner while something has been detected by camera side.Alarm Setting Sets the time value with HH, MM and select the ON or OFF to decide alarm or not.Date Setting Sets the year, month, date value to show in the monitor screen.►►►►Enter menu settingMove to a menuSelect the menuAdjust level Save the change
12 · Menu OperationDate Format Sets the date format to show in the monitor screen.Time Setiing Sets the time value with hour, minute to show in the monitor screen.A/V Out Format Choose the TV system when outputting the video/audio to TV, DVR/VCR or other viewing/recording devices.Pairing You can register a wireless camera with the receiver using the registration menu where you can view the video of the selected wireless camera. Pairing The system comes with a camera that has already been paired with the receiver unit. The pairing function assigns the camera to a channel on the wireless receiver. Up to 4 Cameras (each additional camera sold separately) may be paired, which each optional camera on its own channel.  If additional cameras are paired, they must each be configured separately.It is highly recommended to pair the cameras to the receiver before permanently mounting the cameras. See the pairing section on this manual for details.n`Reset Choose <YES> to reset the receiver to factory defaults. All menu settings will be reset.Camera pairing settings will NOT be affected by a reset. The camera will remain paired with the receiver.n`Memory-format Delete recorded data Choose <YES> to delete all data.Pairing CameraPower on and turn the switch to ON.  The power LED for the camera and receiver should be ON.Press the [MENU] button on the receiver.Select Pairing menu by pressing [A] or [M] key.  Press the [  ] button to go into the Pairing menu.Select a channel by pressing the [+] or [–] key. The receiver will count down from 30~0 sec as showing a message you must press the pairing button on the camera during this time to successfully pair the camera.Press the [ ] button on the back of the camera.  If not, the receiver will return to the view screen, and no pairing will take place. Once the camera has been paired, it will be immediately viewable on the receiver monitor.1.2.3.4.5.USA-Federal Communications Commission (FCC) This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:  (1)  this  device  may  not  cause  harmful  interference;  and  (2)  this  device  must  accept  any  interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part  15  of  FCC  Rules.  These  limits  are  designed  to  provide  reasonable  protection  against  harmful interference  in  a  residential  installation.  This  equipment  generates,  uses,  and  can  radiate  radio  frequency energy. If not installed and used  in accordance with the instructions, it  may cause harmful interference to radio  communications.  However,  there  is  no  guarantee  that  interference  will  not  occur  in  a  particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the distance between the equipment and the receiver. - Connect the equipment to outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
English · 13Appendix04Hardware and CD driver installationPut CD into CD ROM on computer and click the icon of Install USB Driver to run installation program.Click the <Next >> button to continueSelect “I accept the terms of the license agreement” and then press <Next >> button.Click the <Browse...> button, select the destination folder and then press <Next >> button.Press the <Finish> button to complete the driver program.After installation is finished, you can find “Wireless Monitoring System” in the Device Manager It can also work as a wireless webcam for MSN Messenger and SKYPE after installation is complete.1.2.3.4.5.6.n` appendix Item DetailsOperating Humidity 85% RHWeightSize(WXHXD)ReceiverReceiving Frequency Range 2.400GHz~2.4835GHzMonitor  3.5” Color LCDData Rate 2.0 MbpsReceiving Sensitivity -81dBmDemodulation Type GFSK with FHSSResolution 320 x 240 (RGB) Viewing Angle H: 120°  V: 100°A/V Output / Resolution VGA /QVGA OptionalPower Requirement 5V DC ±10%Power Consumption 450mA Max without chargingOperating Temperature-10°C ~ 50°C (14°F ~ 122°F)Operating Humidity 85% RHWeightSize(WXHXD)No. of cameras supported Max. 4 Item DetailsCameraTransmit Frequency Range 2.400GHz~2.4835GHzData Rate 2.0 MbpsTransmitting Power 16dBm (MAX)Modulation Type GFSKTransmitting Distance 100m (Line of Sight)Image Sensor Type 1/4” Color CMOS Image SensorEffective Pixels H: 640  V: 480Image Processing Motion JPEGImage Resolution / Frame RateH: 640  V: 480 / 15FPS Max (H: 320, V:240 / 30 fps)White Balance AutoLens 4.9mm / F2.8Viewing Angle (Diagonal) 50°Minimum Illumination 2 LUX (without IR LED illumination)IR LED Type / Night Vision Range 940nm / 3mPower Requirement 5V DC ±10%Power Consumption 500mA MAX (IR LED) 340mA (IR LED)Operating Temperature-10°C ~ 50°C (14°F ~ 122°F)Specications75 X 128 X 24.8 mm170 g 94 X 148 X 94 mm143.5 g
1 · AppendixIf you have problems with the system, there is often a quick and simple solution. Please try the following:TroubleshootingProblem Solution No picture from a cameraCheck all connections to the camera. Make sure the adapter is plugged in.Make sure that the cameras and receiver are both ON.Make sure that the camera is in range of the receiver.If using the battery adapter, try replacing the batteries.Make sure the camera and monitor are paired.1.2.3.4.5.The picture is droppingMove the camera closer to the receiver.Try repositioning the camera, receiver or both to improve the reception.Adjust the monitor antenna to vertical position.1.2.3.Audio problems Ensure that the volume on the TV is on.Make sure that there is sound within range of the camera microphone.If the unit emits a loud screeching noise (feedback), move the camera or receiver farther apart.1.2.3.The picture is or has become choppyThe picture may become choppy when experiencing a lower frame rate  (i.e. 10 frames per second vs. a higher 20 frames per second).Try moving the camera closer to the receiver.Remove obstructions between the receiver and camera.Adjust the monitor antenna to vertical position.1.2.3.The Picture appears to be grainy  when using AV out function to view on a large screen TV/MonitorThe purpose of the AV output is for convenience only. When using with large screen TV/Monitor, the picture might be grainy as the camera limits video resolution to VGA.This is not a product defect.For best performance use with TV/Monitor PIP (Picture in Picture) function. Check your TV/Monitor product manual to see if this feature is available on your TV/Monitor.View video on a smaller screen TV/Monitor.1.2.Low batteries will cause the supply current to become unstable and will affect the quality of the video/audio. Please charge the battery fully or replace the batteries for use for superior video.n`Correct Disposal of This Product  (Waste Electrical & Electronic Equipment)(Applicable in the European Union and other European countries with separate collection systems)This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.  Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.Correct disposal of batteries in this product(Applicable in the European Union and other European countries with separate battery return systems.)This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment. To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.Samsung Techwin cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products. The Eco mark represents Samsung Techwin’s devotion to creating environmentally friendly products, and indicates that the product satisfies the EU RoHS Directive.
This template is used to install  the camera on the wall.TEMPLATECAMERA FRONTScrew holes for the Camera installation67mm [2.6 inch]
SALES NETWORKSAMSUNG TECHWIN CO., LTD.Samsungtechwin R&D Center, 701, Sampyeong-dong, Bundang-gu, Seongnam-si, Gyeonggi-do, Korea, 463-400TEL : +82-70-7147-8740~60    FAX : +82-31-8018-3745SAMSUNG TECHWIN AMERICA Inc.1480 Charles Willard St, Carson, CA 90746, UNITED STATESTol Free : +1-877-213-1222    FAX : +1-310-632-2195www.samsungcctvusa.comSAMSUNG TECHWIN EUROPE LTD.Samsung House, 1000 Hillswood Drive, Hillswood Business Park Chertsey,  Surrey, UNITED KINGDOM KT16 OPSTEL : +44-1932-45-5300    FAX : +44-1932-45-5325 

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