Hanwha Techwin SNHV6410PN SMART HOME CAMERA User Manual

Hanwha Techwin Co., Ltd. SMART HOME CAMERA

User manual

SAMSUNG SMARTCAMUser Manual SNH-V6410PN0678!
SPECIFY SERVICE INSTRUCTIONS AND WARRANTY TERMSThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.FCC NOTE:THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT.Operational Description The operational description shall fulfil the requirements of Rule Part 2.1033(b)(4). The rule part requires, "A brief description of the circuit functions of the device along with a statement describing how the device operates. This statement should contain a description of the ground system and antenna, if any, used with the device". The above requirement has been further interpreted by the FCC to mean that the description shall:a. be an operational or technical description of how the device operates, is modulated and meets requirements;b. describe the EUT completely. What is it (in plain English as well as technical terms)? Give a clear, concise functional description of device operation.c. always describe the signal, such as modulation type, pulse repetition rate, signal type and information being sent. Describe all modulation types and all data rates.Instructions & WarrantyThe manufacturer is not responsible for any loss or radio/TV interference caused by unauthorized modification of the product.Such modification will void the warranty of the product as well as the user’s right of use.WARNING• The product must be assembled and installed by an adult.• Before using, read all instructions on this manual thoroughly and follow operational instructions, warnings on this manual and printed on the product.• To avoid entangled power cord, do not place it around the baby bed or other infant furniture. Keep this product and its power cord out of children’s reach.Copyright©2016 Hanwha Techwin Co., Ltd. All rights reserved.TrademarkEach of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company.RestrictionCopyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without formal authorization. DisclaimerSamsung makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility. Samsung reserves the right to change the contents of this document without prior notice.Samsung SmartCamUser ManualTo comply with FCC RF exposure compliance requirements, a separation distanceof at least 20 cm must be maintainedbetween the antenna of this device and allpersons. This device must not be co-located or operation in conjunction with anyother antenna or transmitter.
• Especially, the power cord should be installed carefully while keeping it out of children’s reach.• Never use the product near bath tub, sink, washing machine and in wet basement to avoid moisture.• The product is designed for indoor use.• The product is not designed for medical monitoring, and requires a grown-up’s protective supervision on its use.• To avoid overheating of the product, do not expose the product to direct sunlight; do not install or use near a heat source such as heater, radiator, cooking devices (ex: electric stove or oven) and other warming devices (ex: audio amplifier, TV, etc.).• Make sure to keep ventilated while using the product. Avoid pillar or furniture that may block ventilation, when installing the product.• Make sure to use the power adaptor provided. If used with unidentified adaptor, it may damage the product. The power adaptor must be used with regular household electric supply.• Avoid sharp, pointed objects around the adaptor’s cable, not to damage the cable.• Be warned and never hold the cable’s stripped part when connecting / disconnecting the adaptor to/from the wall outlet.• To avoid entangled cable lines, avoid using cable extension for adaptor’s power cord.• The product’s servicing is allowed only to authorized Samsung service personnel.• When using the product for children’s care, be careful to keep the product out of children’s reach.• The product partially contains component which might cause respiration difficulty. Accessories and small parts of the product should be stored keeping out of children’s reach.• The product is not designed to replace responsibility of human supervision on children.• The product is not equipped with device of immediate notification to adult with accidental/sudden children‘s move; it requires periodic checks and human supervision.• This appliance and its antenna must not be collocated or operation in conjunction with any other antenna or transmitter. A minimum separation distance of 20 cm must be maintained between the antenna and the person for this appliance to satisfy the RF exposure requirements. • Please note that the content of a micro SD card used for other purposes may be deleted when it is mounted in the camera.Contents GETTING STARTEDFeatures ……………………………………………………… 4What’s Included ……………………………………………… 5Part names and functions …………………………………… 6INSTALLATION & NETWORK CONNECTIONInstallation …………………………………………………… 8Network Connection and Settings …………………………… 10MONITORINGRegistration …………………………………………………… 11Live Video …………………………………………………… 14Setup ………………………………………………………… 17Event Alarm ………………………………………………… 25Playback ……………………………………………………… 25Information …………………………………………………… 26APPENDIXSpecifications ………………………………………………… 28Troubleshooting ……………………………………………… 31Any changes or modifications (including the antenna) made to this device that are not expressly approved by the manufacturer may void the user's authority to operate the equipment.
4 · EnglishFeatures 4What’s Included 5Part names and functions 6Power Supply 701GettinG Started• Dedicated Wi-Fi Product - The camera is registered through the Wi-Fi connection.• Easy to install - The Wi-Fi Direct button allows easy connection to a wireless router. - Simply visit the home page (www.samsungsmartcam.com) and download and install the program without a separate installer program.• Remote monitoring - Whenever and wherever if you are in the Internet enabled environment, remote monitoring is ready for you. - You can monitor using your PC, laptop or mobile device.• Real-time alarm - When a motion and sound are detected, your smartphone will generate real time alarms.• Saving in SD card - When an event occurs, the user can save the video in their SD card.• Two-way Audio - With the built-in speakers and microphone, you can make Two-way communications. However, it is available only with the smart phone. (Not applicable to the PC or laptop computer.)• Camera Pan, Tilt - You can monitor a wider area by moving the camera up, down, left and right according to your needs.Features
501Getting StartedWhat’s IncludedCheck for components when opening the product package.Camera Power adapter Quick Start Guide Warranty Card GPL Lisence Tapping screw Plastic anchor BracketTemplate Bracket lever n `Keep the packing container. You will need the serial number later to register the camera.
6 · EnglishPart names and functionsLuminance SensorDetects light levels where the camera is placed.Night vision mode changes according to detection result.Micro card insertion holeBuilt-in MicPower Connection ButtonIt connects with a power adapter.Camera lensBuilt-in IR LEDs for night visionPower/Wi-Fi status LEDSpeakersGenerate audio output from your smart phone.Wi-Fi Direct button Wi-Fi is used for wireless communication between camera and smartphone.Reset button Resets the camera settings to the default. The system restarts if you press the button for 10 seconds using a pointed object such as a needle. J `If you press too strongly, the button can break.
701Getting StartedPower SupplyPlug-in the camera power adapter to the wall outlet and connect the camera as shown. n `Make sure to use the provided power adaptor. If you use an adaptor other than the power supply adaptor provided in our package, the product may not operate properly. `It takes about 30 seconds to reboot the camera completely. `When the camera is turned on, the LED blinks red. ❖LED statusLED indicator shows operational status with colors.Refer to table below for detailed meaning of the LED indicator.Color StatusRed Booting upRed Blinking Booting completed / Establishing network connectionBlue Blinking Connecting to the network.Blue Local connection establishedGreen Connection to server completed / Normal operationYellow/Light Green Waiting to connect with a wireless routerPurple Updating firmware
8 · EnglishInstallation 8Precautions 8Installing on a wall using a bracket 8Network Connection and Settings 10Precautions 10Connection using the Wi-Fi Direct function 1002inStallation & network ConneCtionPrecautions1. Install the camera in a place where the Wi-Fi signal can be reached and without interference.2. Keep it away from humidity such as around the humidifier.3. Keep it away from direct sunlight, strong light or dust; install it in a place with clear view.4. Do not install it in a place where there are a lot of obstacles. 5. Keep the lens clean at all times. Wipe off the dust with a soft cloth.Installing on a wall using a bracketAssembly1. Attach the template to the wall to which you want to attach the camera.2. Prepare screws (M3xL20) and anchors (Φ5x25mm).3. Insert the bracket lever into the bracket hole at the bottom of the bracket and turn it clockwise to assemble it.Installation
902Installation & Network Connection4. For a wood wall, leave 3mm of space between the wall's surface and the mark on the screw hole when fixing the screw.5. Hang the bracket using the screw and lower it to the direction in which you intend to install.6. Turn the screw to fix the bracket additionally.7. For a concrete wall, drill 3cm deep holes on the wall using a drill bit with a diameter of 5mm and a drill for concrete. Remove any debris in the hole. J `Be careful not to be injured when drilling a hole.8. Insert an anchors in 2 holes for screws and tapping the backside of the anchor slightly with a hammer or rubber hammer to insert the anchor completely.9. Leave 3mm of space between the wall's surface and the mark on the screw hole when fixing the screw.10. Hang the bracket using the screw and lower it to the direction in which you intend to install.11. Turn the screw to fix the bracket additionally.12. Place the camera on the bracket and turn the bracket lever clockwise to fix the camera to the bracket.13. Connect the adapter plug to the power terminal.<When installing it in the normal direction><When installing it by turning it upside down><When installing it in the normal direction><When installing it by turning it upside down>
10 · EnglishPrecautions• The wireless network access may fail, depending on the communications environment.• For details about the network settings and password, contact your network administrator or service provider.• For a specific Internet service requiring user authentication, you may not access the service. If this is the case, contact the service provider.• Do not access the unauthorized network.• The farther the distance from the Wireless Access Point, the longer time the network connection may take.• If you fail to access the selected wireless network, try a different Wireless Access Point to make access.• For more information about the router or the wireless connection, refer to the documentation of the router or contact the router manufacturer.• If the camera is connected to a multiple-Wireless Access Point network environment, some video packets may be lost, depending on the network traffic load.• According to the network policy (blocking UDP) of the service provider, the video transmission can be limited to 7 minutes. For more details, refer to the descriptions on page 16, <Relay Mode>.• In addition to the above two situations, you may encounter a network delay or interruption due to the network conditions.• Some hubs can have compatibility issues.Network Connection and SettingsConnection using the Wi-Fi Direct functionWhat is Wi-Fi Direct?Using Wi-Fi Direct, you can easily connect your camera to a router without a cable.1. When the power is connected, the power status LED lights up in red and starts blinking when boot-up is complete.2. When you press the Wi-Fi Direct button on the rear side of the camera, the LED color changes to yellow/light green. 3. Register and select a camera, referring to the instructions in the mobile guide.4. While the camera is connected to the server, status LED remains green.5. Set up the wireless network environment in accordance with the <Network> guidance on page. 19. n `The camera can only be registered via mobile. `You can connect in relay mode if the router doesn't have UPnP. Configuration may differ depending on the router model. Please refer to the router manual. `Please contact the service provider if you have difficulty connecting to the Internet.Mobile<Wireless Router>Wi-Fi Direct Button
1103MonitoringRegistration 11Web browser requirements 11Starting SmartCam 11Live Video 14Monitoring options 15Setup 17Basic Info 17Network 19Time 20Alarm & Notification 21Schedule 22SD card 24Event Alarm 25Playback 25Information 26My Account 26Support 2703MonitorinGThis product allows camera registration via a smartphone only. Please refer to the mobile guide for a detailed description of camera registration.Web browser requirementsWindows MacWindows 7 or higher is supported - Internet Explorer 9 or higher (The 64-bit is not supported.)- FirefoxMac OSX 10.7 Lion or higher is supported- Firefox- SafariStarting SmartCam1. From your PC, launch your web browser.2. Go to http://www.samsungsmartcam.com.3. Select preferred language.4. Click <Sign up> or <Starting SmartCam>. Registration
12 · English ❖Plug in installation You can only see the camera image after installing a plug-in. n `If you login or click <Starting SmartCam> in a PC where the plug in is not installed, the installation message window will pop up. `When you install the plug in, the web browser will be terminated and you need to launch it again.1) Click <Download Plug-in>, run the setup file.For Windows2) Click <Next>.3) Click <Install> to begin the installation.4) Installation has completed.
1303MonitoringFor Mac2) Click <Continue>.3) Click <Install>.4) Enter MAC PC password and click <Install Software>.5) Installation has completed.
14 · English5. Enter the requested information, and click <Sign Up>.• ID : Using alphabetical characters and numbers, make a combination using 8 to 14 letters. • Password : To strengthen security, create a password with a combination of special characters, numerals and English letters. J `Length and other restrictions of password. -A combination of English letters/numerals: 10 digits or more -The password must not be identical to your ID. -No simple repetitive pattern must be used. e.g., 1212abab,azxsazxs -You cannot use 4 or more consecutive letters. e.g., 1234, abcd -You cannot use 4 or more consecutive qwerty keyboard letters. e.g., asdf, 7890 -You cannot use any letter 4 consecutive times. e.g., !!!!, 1111, aaaa • Confirm Password : Please enter the password again for confirmation.• Name : Enter the user name.• E-mail : Please make sure you enter correct email address as you will have to use the email address to receive temporary ID/password when you lost your user ID or password.1. Select a camera from the camera list at the upper left hand of the screen. n `The gray icon indicates the camera is inactive so you cannot monitor it right now.2. Enter the camera password and click <OK>. n `Check on <Remember> to access your camera without entering the password next time. `If you want to change the Camera password, please refer to <Basic Info> on page 17.3. Live video will be displayed on the screen.Live Video
1503MonitoringMonitoring optionsItem DescriptionaDefault Camera Set the default camera to monitor in the camera list.bDelete Camera Delete the registered camera.cCancel remembering camera password Cancel remembering the camera password.dLDC To determine whether or not to use the image distortion correction.Item DescriptioneNight VisionIf Night Vision is set <ON>, it will automatically switch to black and white mode in the dark condition and then the IR lamp will automatically operate. If Night Vision is set <OFF>, it does not switch to night vision mode and it will operate in color mode.fWDR Compensate the backlight by brightening any dark areas and darkening any bright areas.gMotion zone setting It detects motion within the range set by a user. `You can only set the motion zone at the home position.hFlip/Mirror You can flip/mirror the video image. iNetwork SpeedSet the network speed (low/mid/high). `If the bandwidth provided by your internet service provider is smaller than the recommended value, then the video might get fuzzy or temporary disconnections or delays in the live video may be caused.jManual recordingA user can directly save videos in their SD card. `If there is an ongoing event now or overwrite to SD card is not checked, and there is storage space of 10% remaining, you cannot perform manual recording. `If you move the page or turn off the browser without turning off the manual recording button, it will be saved for a max of 30 seconds and manual recording will be finished.kCapture Image Live video is saved as one image.lSoundWhen enabled, you can hear what’s happening around the camera. `Some internet service providers do not support audio outputs in relay mode.mFull screenConverts the current image to full screen size. `The system supports Internet Explorer only. `If you double-click the screen, the full screen mode is terminated.nMove the screen Click the arrow key, and the screen will move in the arrow's direction.stBrqAhlkfgejb caidmnop
16 · EnglishItem DescriptionoPreset setup Adds and modifies a preset, and sets the Home/Out of Sight position. `The preset name should be up to 12 alphanumeric characters with no spaces.pAuto TrackingAutomatically tracks an object moving on the screen. `When auto tracking is enabled, the audio detection is automatically disabled, and the motion detection by auto tracking is activated. `With auto tracking enabled, if no motion is detected for a certain period of time, the camera automatically moves back to the position where the auto tracking started.qOut of Sight When Out of Sight [ ] is clicked, the camera moves to the Out of Sight position set.rHome When the Home button [ ] is clicked, the camera moves to the Home position set.sBrightness You can adjust the brightness of the screen image.tHide/unhide detailed menu Click on the [ ] icon to unhide or hide detailed setting menu.AAudioAdjust the volume of the built-in microphone and speaker of the camera as appropriate. If you set the mic setting to '0', you will not hear the live audio, and it will not be recorded in your SD card. Note that the Two-way audio transfer function is available only with the smart phone application.BAdd a camera Click the [ ] icon to register an additional camera. ❖Wireless Network SpeedProfile Name Resolution Frame rate Recommended bandwidthLow Speed Network VGA 10 fps 0.7MbpsMid Speed Network HD(720P) 15 fps 1.5MbpsHigh Speed Network Full HD(1080P) 30 fps 3.5Mbps n `What is relay mode? If the network condition is unstable, the camera cannot make a normal connection (P2P), so it will set up a connection in relay mode. In this case, you will see the video for the first seven minutes only. `Relay mode is added feature where the video from the camera is transmitted to Samsung server then retransmitted to the user's computer. `If you have trouble connection to the camera, visit "http://www.samsungsmartcam.com", go to support page, and refer to “Troubleshooting” on it. `It is recommended to use one browser at one time. `The Night Vision video produces a different visibility according to the distance between camera and subject. `The number of available concurrent users for a single camera may vary depending on the speed of your Wi-Fi router. ❖Motion Zone Setting1) Click the < > icon.2) Drag it to the screen to set the detection area.3) Click on <OK>. If you want to delete the set area, click on <Delete All>. n `The <Motion Detection> function needs to be activated in order to use the motion zone function. `You can set up to 3 motion zones.
1703MonitoringSetup Basic Infoabcdfegh ❖Preset setup1) Click the < > icon.2) Click the Move Screen arrow key and adjust the camera in the intended direction to move to a desired screen.3) Enter the name of the preset and click <OK>. The position currently shown is saved as a preset.4) Select the Home/Out of Sight item and click the Move Screen arrow key and adjust the camera's direction to move to a desired screen.5) Click <OK>. The position currently shown is saved as a Home/Out of Sight. Click <Cancel> to maintain the previous settings. n `To delete the saved preset, click the < > icon on the preset list.
18 · EnglishItem DescriptionaSerial number You can confirm the serial number.bCamera passwordClick the <Modify>, you can change the Camera password. Enter the current camera password, and type a new Camera password.cCamera Name Click the <Modify>, you can change the camera name.dFirmware Version You can check the current version and the latest version of your camera S/W.eStatus LED You can turn on/off the LED in your camera. `The LED will illuminate when the power supply is reconnected.fFlickerlessYou can reduce the occurrence of screen shaking due to the frequency mismatches with the neighboring lighting. `If you use the flickerless function outdoors (in a bright environment), image saturation may occur.gImage encryptingEncrypts the transmitted image. `If the Encrypt Image is activated, the image transmission performance may be affected.hCamera defaultPress the <Reset> button to initialize all camera settings other than network settings. `To reset the camera to its factory default settings, press the [RESET] button on the camera. n `If you change the camera password, you will be logged out and return to the camera password input page. `Keep the camera password in a safe place as it is used for viewing the live screen of the camera or for changing the display settings. ❖Firmware updateIf the currently used S/W is not of the latest version, update it. If you are using the latest version, then the firmware will not be activated.1) Click <Firmware>.2) Click the < > icon to update the firmware.3) When the firmware update is finished, the camera will reboot. n `The duration of the firmware update depends on the size of the firmware file and the network connection speed. `When executing the firmware update, the camera LED turns purple. J `Please do not cut off the camera power or Internet connection during a firmware update. The system may be damaged.
1903MonitoringItem DescriptionaAP (Access Point) list You will see a list of APs (Access Point) available. Select a desired one from the list of APs (Access Point).bAP (Access Point) passwordYou can access the network by entering the password set for the wireless router. For the password, contact your network administrator.cHidden SSIDSelect a different WiFi network, entering its SSID, the type of security that it uses, and the wireless password configured in the router's settings. n `If you select a non-secured AP (Access Point), you just can access the network without providing a specific password. `If you cannot connect to the wireless network, check that you entered the wireless router password correctly. `Please refer to the router manual or contact the router manufacturer if you need more information concerning the router or wireless connection.Networkabc
20 · EnglishTimeItem DescriptionaTime Confirm the camera's time. bTime Zone Select your region.cDisplay Time Select the time format displayed in time setting.dAutomatic Time It sets camera's time automatically. eDaylight Saving Time Check this option if you live in a country or region where DST(Daylight Saving Time) is applied.fTime to show Live screen displays the time. n `The time will synchronize with the NTP(Network Time Protocol) server automatically. For this, Internet connection is required. `You need to set the timezone correctly to obtain the exact time setting. `The time displayed without Internet connection may not be accurate.cdbafe
2103MonitoringAlarm & NotificationCamera has ability to send event notifications when motion or audio is detected.Item DescriptionaAlarm notificationYou can set motion or audio alerts. Sensitivity level can also be set. The higher the sensitivity, the more accurate motion and audio events can be detected. `When an event occurs, if you want to send alerts to Gmail, first log into your google account. `Click the Detect Motion/Audio checkbox, and the Auto Tracking will be disabled. n `In the following case, it may fail to derive the proper results for basic events and motion detection.- The object color or brightness is similar to the background.- Multiple movements continue occurring at random due to a scene change or other reasons.- A fixed object continues moving in the same position.- An object hides other objects behind.- Two or more objects overlap or one object divides in multiple portions.- A moving object comes close to the camera.a<Gmail> NotificationThe event alarm is sent through Gmail.1. Select the Google. 2. Enter your Gmail address and password.3. Select <Use> of “Send alarms”.4. Enter your email address to receive the notification e-mail and click <Add>. Now, the receiver full email address will be shown in the List Box. If you want to register more than one email address, you can just repeat the same procedure.5. Click <Save>. n `If your Google email ID/password are saved, only check “Send alarms”. `If the email address for the recipient entered is incorrect, event alerts will not be sent. `Even if you entered a correct google account ID, if the ID/password confirmation pop up window appears, click on <Go to the google page.> and check the google account.<Receiver email address>
22 · EnglishPush alarm Notification For users whose cameras are registered, a push alarm is provided via the Web app and the mobile app.•Push alert list shows the list of IDs of users who registered cameras. When an alarm occurs, the web site will send push alerts to each smart phone.•If [ ] is disabled, no push alarm is provided, even if a camera alarm is generated.•If SD Card and Alarm is enabled, an alarm generated is stored in the SD card.ScheduleAlarm ScheduleWhen the user designates a desired day and time, the alarm sends only at the designated time.)Item DescriptionaOnly Scheduled Time Alarm function will only operate for the time/day designated by the user.bAlways Alarm function always operates.cMotion time settingsClick and drag or click Day/Time to set the time to activate in hours. Example) When selecting 00, events are generated in a period from 00:00 to 00:59.<Push Notice Receiver ID>bca
2303MonitoringPrivacy scheduleWhen the user selects a day and time, the camera will switch to privacy mode at the set time only.Item DescriptionaPrivacy mode Privacy mode is activated only at the set time on the set day.bOff Disables the privacy schedule.cActivation Time SettingsClick and drag or click the Day/Time to set the time to activate the privacy schedule in hours. Example) When 00 is selected, any privacy schedule in a period from 00:00 to 00:59 is activated.Item DescriptiondSelect Privacy ModeTurn off the camera When the camera is in privacy mode, the monitoring and recording functions do not work.Out of sightThe camera turns to the set direction. `You can use the live monitoring, event detection and recording functions. `When Out of Sight is enabled, auto tracking is disabled. n `When you access the live screen and disable the privacy mode temporarily, the privacy schedule is automatically activated at the next hour. `In a time zone other than what is set for the privacy mode, the camera moves to the home position and all settings work properly.bdca
24 · EnglishSD cardWhen an event occurs, it is saved in an SD card.Item DescriptionaUse the SD card If you set motion/audio, video will be automatically saved in your SD card.bContinuous RecordingSaves the video without being interrupted by events that may occur.cRecording resolution settings Sets the resolution of the image stored on the SD card.dOverwriteIf the SD card capacity is insufficient, it will start overwriting the oldest data. `If the storage space left is below 10% of the total storage space or the overwrite option is turned <Off>, a warning message is displayed at the top of the alarm window.eSD Card Status Check the remaining capacity of your SD card and delete all the data. n `Turn off the camera power or set it to <Off> before removing the micro SD card. If you fail to do this, the data in the micro SD camera may be damaged. `Please note that the content of a micro SD card used for other purposes may be deleted when it is mounted in the camera. `The following micro SD cards are recommended for this camera. Manufacturer : Sandisk, Transcend Class 6 or higher, MLC type `Micro SD card of max 128GB is supported and a FAT32 file system is supported. `It is recommended to use the micro SD card after formatting it. Regularly formatting the memory card will help extend its life.cbdae
2503MonitoringEvent Alarm You can check the event alarm that occurred.Item DescriptionaDelete by dates Delete all the event alarms on the date.bDelete All Delete all the event alarms for thirty days.cDisplay Events Displays the number of events occurred in the 30 day list.dArrange by types Arrange the event list by event types.PlaybackYou can play the video recorded in your SD card.Item DescriptionaType Set the type of recording to search in the search period.bDate Set the search date for the data saved in your SD card.cPlay/pause Play and pause video.dSearch Perform a search of the recorded video.eRefresh Update the recorded video displayed on the timeline.fTimelineMove the timeline to play the video at a desired time. `If there is an empty space in the timeline, videos will not be played continuously.abcdbcadef
26 · EnglishInformation My Account n `If you want to change the member information, click on <Account>. Select the item (password, or email address) and enter your information.
2703MonitoringSupportYou can download the Samsung SmartCam mobile app and user guide.
28 · EnglishSpecifications 28Specifications 28Product Appearance (Camera) 30Product Appearance (Bracket) 30Troubleshooting 3104appendixItem DescriptionOS LinuxResolution 1920x1080, 1280x720, 640x360Max. Framerate 1920x1080 30FPSVideo Compression Format H.264Streaming Capability Multiple Streaming (Up to 4 Profiles)Angular Field of View (D/V/H) 96.1° / 43.4° / 80.9°Low Light Performance 0.3Lux(Color), 0Lux(Black/White)Pan range 350˚ (-175˚~175˚)Tilt range 100˚(-25˚~75˚)Preset 3eaAuto Tracking Off/OnWDR HDRDay & Night True D/N (Auto)Night vision IR-LED, 5MSpecicationsSpecifications
2904AppendixItem DescriptionDigital Zoom 4x(Mobile)10x(web)Flip / Mirror SupportMotion Detection SupportAudio Detection SupportAudio I/O Built-in microphone and speakerAudio Compression Format G.711 u-lawAudio Communication 2-Way Audio (Built-in Microphone & Speaker), Half DuplexMemory Slot SDXC memory slot (up to 128GB)Recording & Playback Event recording, Manual recording, Continuous recording, Remote playbackEthernet -Wireless Wi-Fi 802.11 b/g/n (Single-band)WiFi Direct Support (Push button)Security HTTPS(SSL) Login AuthenticationDigest Login AuthenticationMax. User Access 5 users at Unicast ModeOperating Temperature / Humidity DC 5V, 0°C ~ 40°C (+32°F ~ +104°F) / Less than 90% RHIngress Protection IndoorInput Voltage / Current 5V/1.4APower Consumption Max. 7WIndication 1 LED (Power, Status, Link)Item DescriptionColor Black (dark gray)Dimension (ØxH) 85 x 84 mmWeight 155g
30 · Englishunit: mm (inch)Product Appearance (Camera) Product Appearance (Bracket)
3104AppendixIf you encounter a problem with your system, see the table below to solve the problem as quickly and easily as possible. Please follow the instruction below:TroubleshootingProblem ActionI forgot my user ID/password. - Move to “Log-in page  Forgot your ID/Password?”, and enter the registered e-mail address to which we will send you the user ID and/or a new password. It can be spammed out depending on the policy of the email server. After logged in, it is advisable to change the temporary password provided.Camera is not connected to the wireless hub. - If the camera's wireless internet indication LED goes off too often, then it means that the camera installation location is not optimal for the wireless internet environment, so in this case, locate the camera close to the wireless hub and try to connect again. - Check the password for the wireless hub and try again.After logged in, I failed to register the camera. - Check whether the serial number entered matches the label on the camera. - Enter the correct password for the camera registered again and try to register the camera again. - Check the camera LED to see if it is yellow or light green. - If you are still unable to register the camera after this, then reset the camera to factory settings and begin again. (To reset the camera to its factory default settings, press and hold the reset button on the camera for 10 seconds.)Problem ActionThe video from the camera is temporarily lost. - The video from the camera can be delayed according to a network delay. Please check if the camera is installed in a place of proper wireless Internet communications.No sound is output from the video. - Click the Voice icon in the video playback page, or check if the voice is turned On in your smart phone app. - Some internet service providers do not support audio outputs in relay mode.I forgot my Camera password. - You must create a new camera password. - Press and hold the reset button on the camera for over 10 seconds to reset the camera to its factory default settings. - After factory initialization, when you access the camera, you can reset the password for the camera.I want to change my password and/or email address. - After logging in, click on the <Account>. Select the item (password, or email address) and enter your information.Camera will be connected in a relay mode. - Check the UPnP setting of the router. - Using a network upload speed of 700Kbps or higher is recommended. - Depending on the policy of your service provider, you can access in relay mode.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)(Applicable in the European Union and other European countries with separate collection systems)This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.Samsung cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products. The Eco mark represents Samsung devotion to creating environmentally friendly products, and indicates that the product satisfies the EU RoHS Directive.
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