Hewlett Packard Enterprise SL1110 802.11(b) wireless lan PC card User Manual RPW196PDF

Hewlett-Packard Company 802.11(b) wireless lan PC card RPW196PDF

user manual with RF exposure statements

Wireless LAN Adapter3CRWE62092B3CRSHPW696Wireless LANAdapterhttp://www.3com.com/http://www.support.3com.com/registration/frontpg.plPublished March 2002User Guide version 1.0.4SL-1110 EXHIBIT 8: User Manual Page 1 of 16
3Com Corporation n 5400 Bayfront Plaza n Santa Clara, California n 95052-8145Copyright © 2002 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.3Com Corporation provides this documentation without warranty, term, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms or conditions of merchantability, satisfactory quality, and fitness for a particular purpose. 3Com may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time.3Com is a registered trademark and the 3Com logo is a trademark of 3Com Corporation. Microsoft and Windows are registered trademarks of Microsoft Corporation. All other company and product names may be trademarks of the respective companies with which they are associated.Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries.If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document or in the hard copy documentation. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.UNITED STATES GOVERNMENT LEGENDIf you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following: All technical data and computer software are commercial in nature and developed solely at private expense. Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this User Guide. EXHIBIT 8: User Manual Page 2 of 16
CONTENTSINSTALLING YOUR WIRELESS LAN PC CARD AND WIRELESS LAN MANAGER Installation CD 5Windows XP, 2000, Me, and 98 SE 5Inserting Your Wireless LAN PC Card 6Antennas 6Confirming Device Installation 6Installing 3Com Wireless LAN Manager 7Using Wireless LAN Manager 7TROUBLESHOOTINGDiagnosing Problems 9Wireless LAN Adapter LED Indicators 10Uninstalling the PC Card 10Uninstalling Wireless LAN Manager 11Updating the Wireless LAN Adapter Driver 11Windows XP and 2000 11Windows Me and 98 SE 12TECHNICAL SUPPORTOnline Technical Services 13World Wide Web Site 133Com Knowledgebase Web Services 133Com FTP Site 13Support from Your Network Supplier 14Support from 3Com 14Returning Products for Repair 15REGULATORY INFORMATION EXHIBIT 8: User Manual Page 3 of 16
1INSTALLING YOUR WIRELESS LAN PC CARD AND WIRELESS LAN MANAGER Installation CD The Installation CD contains:nSetup programs and drivers for Windows XP, 2000, Millennium Edition (Windows Me), 98 Second Edition (SE), and CE.n3Com Wireless LAN ManagernREADME.TXT file with updated information about your Wireless LAN PC CardnThis Wireless LAN PC Card User GuidenAdobe Acrobat ReaderWindows XP, 2000, Me, and 98 SEIf you are accessing this guide as part of your LAN PC Card installation, skip to step 3 below.1With the computer on and Windows running, insert the Installation CD into the CD-ROM drive. The auto-start feature starts the installation. If nothing happens within five seconds, click Start>Run and type d:\setup.exe (where d: is your CD-ROM drive).2From the 3Com Wireless Installer main menu, select Step 1: Read to Install Hardware.3Insert the PC Card into the slot (see the illustrations in “Inserting Your Wireless LAN PC Card”). 4Respond to the prompts as they appear.If you are prompted for the drivers, enter d:\, where d: is the location of the CD-ROM drive where the Installation CD is inserted. 5During the installation process, you may receive prompts for the Windows installation CD. Insert the CD for your Windows operating system and indicate the correct path.Your computer will go through a brief installation process during which it will display several windows indicating what is currently installing.6Restart the computer whenever you are prompted. EXHIBIT 8: User Manual Page 4 of 16
6CHAPTER 1: INSTALLING YOUR WIRELESS LAN PC CARD AND WIRELESS LAN MANAGERInserting Your Wireless LAN PC CardIf you are using a 3CRSHPW696 or 3CRWE62092B Wireless LAN PC Card, insert it like this:Antennas The antenna on the 3CRSHPW696 Wireless LAN PC Card is fixed, so you cannot extend or retract it. Extend or retract the antenna on the 3CRWE62092B Wireless LAN PC Card like a ball-point pen—press it to extend and use it, press it again to retract or disable it.Confirming Device Installation1With your PC Card installed in the computer, double-click the My Computer icon. If you are running Windows XP, click Start > Control Panel and go to step 3. 2Double-click the Control Panel icon.3Double-click the System icon. The System Properties window appears, detailing your system setup.4Click the Device Manager tab. A list of devices appears, arranged by type.3CRSHPW696 3CRWE62092BNOTE: The antenna on the 3CRWE69092B Wireless LAN PC Card must be extended in order for you to connect to your wireless network. EXHIBIT 8: User Manual Page 5 of 16
Installing 3Com Wireless LAN Manager 7If you are using Windows XP or 2000, click the Hardware tab and click Device Manager. 5Double-click Network Adapters. One entry appears: 3Com Wireless LAN PC Card.6Double-click the entry to display a description of the current status. The device status should indicate “This device is working properly.”7Close the windows you have opened until you return to the desktop.Installing 3Com Wireless LAN Manager1If you restarted your maching after installing the Wireless LAN PC Card and the install program did not start automatically, click Start>Run and type d:\setup.exe (where d: is your CD-ROM drive).2From the Installation CD, select Step 2: Install Software and follow the prompts, removing the Installation CD and restarting your computer whenever you are prompted. If the 3Com icon was not placed in the system tray when you installed the Wireless LAN PC Card, start the 3Com Launcher by selecting Start > Programs > 3Com Mobile > 3Com Launcher. Using Wireless LAN ManagerRefer to the 3Com Wireless LAN Manager help for detailed information about how to use Wireless LAN Manager.NOTE: Wireless LAN Manager defaults to automatically connect to any wireless network and no security. This default allows a basic connection to an access point. After installation, consult with your network administrator and refer to 3Com’s Wireless LAN Manager’s online help to change the service set identifier (SSID) and security settings. EXHIBIT 8: User Manual Page 6 of 16
2TROUBLESHOOTINGDiagnosing Problems If you have difficulty using the Wireless LAN Adapter, try the solutions in the following table. If you continue to experience difficulty, see “Uninstalling the PC Card” or “Uninstalling Wireless LAN Manager.”Problem SolutionsWireless LAN Adapter LED is off. Make sure the PC Card is properly inserted in the slot.Check the Wireless LAN Adapter icon in the Windows control panel and make sure the PC Card type can be recognized.Wireless LAN Adapter installs as an unknown device.The Windows Add Hardware Wizard was unable to locate the Wireless LAN Adapter drivers. You may have had no CD or the wrong CD inserted in the drive, or the 3Com CD may not have been ready when the wizard looked for the drivers.Remove the unknown device and repeat the installation procedure. Make sure you insert the 3Com CD when the installation calls for it and that you wait for it to come up to speed in the drive.Installation program does not finish. The driver fails to load.A resource conflict may exist. Use the Device Manager to resolve resource conflicts. Select System from the Control Panel, and then click the Device Manager tab.Network association is intermittent. If you are using a 3CRWE62092B PC Card, make sure the XJACK antenna attached to the end of the card is extended. Try reorienting the antenna. For best use of the antenna:nKeep the area around the antenna clear from materials that could block radio transmission, such as metal objects, electronic devices, and cordless telephones.nIf the signal is weak, change the direction of the antenna slightly.nIf necessary, move your computer a few inches to find a better signal. Computer operating system does not recognize the card.If you are using a PC Card, make sure the card is properly inserted in the slot.If you are using a PC Card, make sure PCMCIA support is installed.Check whether a card is already in use.Windows XP, 2000, Me, and 98 SE: Check whether the computer has a Plug-and-Play BIOS.No network association exists when the computer becomes active again after being in sleep mode or after the Wireless LAN Adapter is removed and reinserted. Log out and log in again, or restart the computer to restore the connections. EXHIBIT 8: User Manual Page 7 of 16
10 CHAPTER 2: TROUBLESHOOTINGWireless LAN AdapterLED IndicatorsUninstalling the PC CardPrevious installations or interrupted installation attempts sometimes leave problems that affect card operation. Possible problems include:nWireless LAN Adapter fails to function.nOperating system does not detect the Wireless LAN Adapter.nSystem issues a warning tone at start-up.If the installation is unsuccessful, your best course may be to completely uninstall the card and repeat the installation procedure.1Make sure you have exited any networking applications.2Use the standard operating system procedure to remove the card driver. The procedure for Windows XP, 2000, Windows Me, and Windows 98 SE, is shown below. aIf you are using Windows 2000, Me, or 98 SE, click Start > Settings > Control Panel.If you are using Windows XP, click Start > Control Panel.bDouble-click the System icon. If you are using Windows XP or 2000, click the Hardware tab.The System Properties window appears, detailing your system setup.cClick Device Manager. A list of devices appears, arranged by type.dDouble-click Network Adapters.One entry appears: 3Com Wireless LAN adapter.eFrom the Action menu, select Remove.If you are using Windows XP or 2000, select Uninstall... .fClick OK.gClose the open windows until you return to the desktop. 3Retract the antenna if you are using the 3CRWE62092B adapter. 4Remove the adapter.5Restart the computer.Condition DescriptionOff The computer does not recognize the Wireless LAN Adapter.Flashing on and off The Wireless LAN Adapter has power. Flickering Data transfer is taking place.CAUTION: Exit any networking applications and remove the Wireless LAN Adapter before uninstalling the card.CAUTION: To avoid damaging the card, do not pull on the antenna. Refer to your computer’s documentation for PC Card removal instructions. EXHIBIT 8: User Manual Page 8 of 16
Uninstalling Wireless LAN Manager 11Uninstalling Wireless LAN ManagerNormally, you would not uninstall the Wireless LAN Manager software; however, in case a problem arises, you may want to uninstall and reinstall it. You can uninstall Wireless LAN Manager any time following the installation. The uninstall removes desktop icons, registry entry files, and files used by the adapter. 1If you are using Windows 2000, Me, or 98 SE, click Start > Settings > Control Panel.If you are using Windows XP, click Start > Control Panel.2Click Add/Remove Programs.3Select 3Com Wireless LAN Manager.4Click Change/Remove.5Click Remove. 6When the uninstall is complete, remove the adapter and restart your computer.Updating the Wireless LAN Adapter DriverTo update your Wireless LAN Adapter driver software, find your operating system below, then follow the procedure.Windows XP and 20001Insert your Wireless LAN Adapter into the PC card slot2In Windows 2000, select Start > Settings > Control Panel, then double-click the System icon.In Windows XP, from your desktop or start menu, right-click My Computer and select Properties.3Select the Hardware tab and click Device Manager.4If necessary, click the plus sign (+) to expand the Network Adapters tree. 5In Windows 2000, double-click 3Com Wireless LAN Adapter, select the Driver tab, and click Update Driver.In Windows XP, right-click 3Com Wireless LAN Adapter and select Update Driver.6Insert the Installation CD. The Hardware Update Wizard window appears.3CRSHPW696 3CRWE62092B EXHIBIT 8: User Manual Page 9 of 16
12 CHAPTER 2: TROUBLESHOOTING7In Windows 2000, click Display list of known drivers so that I can choose a specific driver and click Next.In Windows XP, select Install from a list or specific location (Advanced) and click Next.8In Windows XP, select Don’t search. I will choose the driver to install and click Next.9When you are prompted to select an adapter, click Have Disk… and enter the drive letter for the Installation CD or enter the directory on your hard drive where the updated driver is located. Click Continue.10 Select 3Com Wireless LAN Adapter and click Next. Follow the prompts through the remainder of the driver update.11 When the installation has completed, click Finish.Windows Me and 98 SE1Insert your Wireless LAN Adapter into the PC card slot2From the Windows Start menu, select Settings, then select Control Panel.3Double-click the System icon, then select Device Manager.4In the Device Manager window, expand the Network Adapters list.5Select 3Com Wireless LAN Adapter and click Properties.6Select Driver and click Update Driver.7In the Update Device Driver Wizard, follow the prompts to install the upgrade.8When prompted, click Restart for the changes to take effect. EXHIBIT 8: User Manual Page 10 of 16
13ATechnical Support3Com provides easy access to technical support information through a variety of services. This appendix describes these services.Information contained in this appendix is correct at time of publication. For the most recent information, 3Com recommends that you access the 3Com Corporation World Wide Web site.Online Technical Services3Com offers worldwide product support 24 hours a day, 7 days a week, through the following online systems:nWorld Wide Web siten3Com Knowledgebase Web Servicesn3Com FTP siteWorld Wide Web SiteTo access the latest networking information on the 3Com Corporation World Wide Web site enter this URL into your Internet browser: http://www.3com.com/This service provides access to online support information, such as technical documentation and a software library, as well as support options that range from technical education to maintenance and professional services.3Com Knowledgebase Web ServicesThe 3Com Knowledgebase is a database of technical information to help you install, upgrade, configure, or support 3Com products. The Knowledgebase is updated daily with technical information discovered by 3Com technical support engineers. This complimentary service, which is available 24 hours a day, 7 days a week to 3Com customers and partners, is located on the 3Com Corporation World Wide Web site at:http://knowledgebase.3com.com3Com FTP SiteDownload drivers, patches, software, and MIBs across the Internet from the 3Com public FTP site. This service is available 24 hours a day, 7 days a week.To connect to the 3Com FTP site, enter the following information into your FTP client:nHostname: ftp.3com.comnUsername: anonymousnPassword: <your Internet e-mail address>NOTE: With Web browser software such as Netscape Navigator and Internet Explorer, you do not need a user name and password . EXHIBIT 8: User Manual Page 11 of 16
ATechnical Support14Support from Your Network SupplierIf you require additional assistance, contact your network supplier. Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.When you contact your network supplier for assistance, have the following information ready:nProduct model name, part number, and serial numbernA list of system hardware and software, including revision levelsnDiagnostic error messagesnDetails about recent configuration changes, if applicableIf you are unable to contact your network supplier, see the following section on how to contact 3Com.Support from 3ComIf you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services. To find out more about your support options, call the 3Com technical telephone support phone number at the location nearest you.When you contact 3Com for assistance, have the following information ready:nProduct model name, part number, and serial numbernA list of system hardware and software, including revision levelsnDiagnostic error messagesnDetails about recent configuration changes, if applicableHere is a list of worldwide technical telephone support numbers. These numbers are correct at the time of publication. Refer to the 3Com Web site for updated information.Country Telephone NumberAsia, Pacific RimAustraliaHong KongIndiaIndonesiaJapanMalaysiaNew ZealandPakistanPhilippinesP.R. of ChinaSingaporeS. KoreaFrom anywhere in S. Korea:From Seoul:Taiwan, R.O.C.Thailand1 800 678 515800 933 486+61 2 9937 5085 or000800 6501111001 800 61 00903 5783 12701800 801 7770800 446 398+61 2 9937 50831235 61 266 260210800 61 00137 or021 6350 1590 or00800 0638 3266800 6161 46382 2 3455 645500798 611 223000798 611 22300080 611 261001 800 611 2000(continued) EXHIBIT 8: User Manual Page 12 of 16
Returning Products for Repair15Returning Products for RepairBefore you send a product directly to 3Com for repair, you must first obtain an authorization number. Products sent to 3Com without authorization numbers will be returned to the sender unopened, at the sender’s expense.To obtain an authorization number, call or fax:Europe, Middle East, and AfricaFrom anywhere in these regions, call: +44 (0)1442 435529 phone+44 (0)1442 436722 faxEurope and South AfricaFrom the following countries, you may use the toll-free numbers:AustriaBelgiumDenmarkFinland FranceGermanyHungaryIrelandIsraelItalyLuxembourgNetherlandsNorwayPolandPortugalSouth AfricaSpainSwedenSwitzerlandU.K.0800 2974680800 71429800 173090800 1131530800 9179590800 182150206800 128131800 5531171800 9453794800 8 794890800 36250800 0227788800 1137600800 31112060800 8314160800 995014900 983125020 7954820800 55 30720800 966197Latin AmericaBrazilMexicoPuerto RicoCentral and South America0800 13 326601 800 849CARE800 666 5065AT&T +800 998 2112North America 1 800 527 8677Country Telephone NumberCountry Telephone Number Fax NumberAsia, Pacific Rim +65 543 6500 +65 543 6348Europe, South Africa, and Middle East+31 30 6029900 +31 30 6029999Central and South America 525 201 0075 none EXHIBIT 8: User Manual Page 13 of 16
ATechnical Support16ArgentinaBoliviaBrazilCaribbeanChileColombiaEcuadorMexicoParaguayPeruUruguayVenezuela0810 222 3266511 241 16910800 133266 or55 11 5643 2700525 201 0004562 240 6200525 201 0004525 201 0004525 201 0004525 201 0004511 241 1691525 201 0004525 201 0004noneFrom the following countries, you may call the toll-free numbers; select option 2 and then option 2:AustriaBelgiumDenmarkFinlandFranceGermanyHungaryIrelandIsraelItalyNetherlandsNorwayPolandPortugalSouth AfricaSpainSwedenSwitzerlandU.K.0800 2974680800 71429800 173090800 1131530800 9179590800 182150200800 1281318005531171800 94537941678 794890800 0227788800 1137600800 31112060800 8314160800 995014900 983125020 7954820800 55 30720800 966197noneU.S.A. and Canada 1 800 527 8677 none EXHIBIT 8: User Manual Page 14 of 16
REGULATORY INFORMATIONFCC PART 15 NOTICE (APPLICABLE TO USE WITHIN THE USA)UNINTENTIONAL RADIATORThis device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undersired operation.The user may find the following booklet prepared by the Federal Communications Commission helpful:The Interference HandbookThis booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Stock No. 004-000-00345-4. MANUFACTURER’S DECLARATION OF CONFORMITY3Com Corporation3930 W. Parkway Blvd.PO Box 704010West Valley City, UT 84119(800) 527-8677Declares that the Product:Date: January 31, 2002Brand Name: 3Com CorporationModel Number: SL-1110 Equipment Type: 802.11 Wireless PC CardComplies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.INDUSTRY CANADA NOTICE (APPLICABLE FOR USE WITHIN CANADA)This device complies with Canadian RSS-210. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website NOTE: This product contains encryption. It is unlawful to export out of the U.S. without obtaining a U.S. Export License.CAUTION: FCC Radio-Frequency Exposure NoticeThis device generates and radiates radio-frequency energy. In order to comply with FCC radio-frequency radiation exposure compliance requirements, a separation distance of at least 2.5 cm (1.0 inch) must be maintained between the antenna of this device and all persons. This product does not contain any user serviceable components. Any unauthorized product changes or modifications will invalidate 3Com’s warranty and all applicable regulatory certifications and approvals.WARNING: This equipment has been tested and found to comply with the limits for a Class B digital device as applicable, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:– Reorient or relocate the receiving antenna.– Increase the separation between the equipment and receiver.– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.– Consult the dealer or an experienced radio/TV technician for help.3Com Corporation SL-1110Tested To Comply With FCC StandardsFOR HOME OR OFFICE USE EXHIBIT 8: User Manual Page 15 of 16
www.hc-sc.gc.ca/rpb.AVIS DE CONFORMITÉ À LA RÉGLEMENTATION D’INDUSTRIE CANADACet appareil est conform à la norme CNR-210 du Canada.Pour empêcher que cet appareil cause du brouillage au service faisant l’objet d’une licence, cet appareil doit être utilisé à l’intérieur seulement et devrait êtra placé loin des fenêtres afin de fournir un écran de blindage maximal.L’installateur du présent matériel radio doit s’assurer que l’antenne est située ou pointée de manière à ce que cette derniére n’émette pas de champs radioélectriques supérieurs aux limites spécifiées par Santé Canada pour le grand public; condulter le Code de sécurité 6, disponible sur le site Web de Santé Canada, à l’adresse suivante: www.hc-sc.gc.ca/rpb.SAFETY NOTICE This device has been tested and certified according to the following safety standards and is intended for use only in Information Technology Equipment which has been tested to these or other equivalent standards:nUL Standard 60950 (3rd Edition)/ CSA C22.2 No. 60950nIEC 60950nEN 60950EUROPEAN COMMUNITY CE NOTICE Marking by the symbol indicates compliance with the essential requirements of Directive 73/23/EC and the essential requirements of articles 3.1(b), 3.2 and 3.3 of Directive 1999/5/EC. Such marking is indicative that this equipment meets or exceeds the following technical standards:nETS 300 328-2 — Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband Transmission systems; data transmission equipment operating in the 2,4GHz ISM band and using spread spectrum modulation techniquesnETS 301 489-17 — Electromagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 17: sPECIFIC CONDITIONS FOR wIDEBAND DATA AND hiperlan EQUIPMENTnEN 60950 — Safety of information technology equipment, including electrical business equipment3Com Wireless LAN Adapter User Guide version 1.0.4Published March, 2002NOTE: Due to frequency restrictions, it is necessary to select your country before using this radio device. Refer to your 3Com Wireless LAN Manager online help for details. EXHIBIT 8: User Manual Page 16 of 16

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