Highness Interactive Technology HD-550001 55 inch interactive kiosk User Manual pt 2

Highness Interactive Technology Inc. 55 inch interactive kiosk pt 2

Contents

User Manual pt 2

▲Through the connection model shown above, you can clearly understand how these 3 network components
are connected with one another.
Note: TCP6100: The player can be remotely connected to the server through TCP Port 6100 Protocol.
The trilateral networking environment allows intranet and internet to connect. In another word,
the player can be placed anywhere (intra/internet), while the server is placed within offices,
program editing and management can be done by logging onto the server, through other users’
PC’s consoles.
The type of connection consists of the following 3 types：
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▲The simplest intranet connection (LAN), once server IP is fixed, provides the connection between the
player and other users.
▲To place player in external network (LAN + external network), to suit demand for access to many players
at the channel, to be managed from corporate office.
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▲When Console-end and Player are connected via remote log-in, Server acts as the cloud to provide shared
access by multiple Console/Player to the server.
Key points to note in external network environment：
1. As far as Server is concerned, if Player is placed in external network, the firewall of the
Server-end needs to release TCP Port: 6100 to be used by Player for external
connection.
2. As far as Server is concerned, if Console has also been planned to be used in the external
network, Server must open up TCP Port:6101, and coordinate with appropriate FQDN
for remote-end Console to log in.
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8.
Back-up for Broadcast Programs
As operation time span increases, Broadcast Program list and material data will surely
increase accordingly. For your operation of data maintenance, CMS can provide the
complete back-up for Broadcast Programs. When performing back-up operation, it provides
import and export functions for broadcast programs.
During the back-up process by exporting of broadcast programs, the composition design
parameters will be directly re-produced, as well as filtering our all materials used by the
to-be-exported program content. Therefore, every program back-up can ensure the integrity
of the files, and that of design process.
You can import into another new server the content of an exported broadcast program from
a server, as well as storing exported files into USB FLASH-DISK to be imported directly into
Player for playback.
8.1
Program Export
8.1.1 Having logged in successfully through Google browser, open “Program”, and choose
program to be exported, and click “Export”
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Reminder: If targeted to-be-exported programs is linked interactively with multiple other
programs, one only needs to select than main targeted program export, as the system will
pack up all associated program in one package and sent out together.
8.1.2 Wait until system process to the end, and as the “download” icon appears, click
“save” (The speed of packaging depends on different program elements, as processing
of video format may slow in export speed)
8.2
Program Import
There are 2 scenarios of program import: One is to import programs into terminals, and the
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other is to import programs into service end.
8.2.1、To import program into display terminals: With the compressed file of programs stored in
USB drive which can be inserted into display terminals, the device automatically
de-compresses the archived program file and copy to terminal. Once the copying is
completed, the display terminal will prompt “Remove USB Flash Drive”, as the process is
completed.
8.2.2、Import programs to other server: Select “Program” icon, and click “Import”. Then choose
program to be imported, and click “upload” to complete the procedure
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8.3
Notes for importing programs to terminals
8.3.1、Terminal App must be executed before importing programs
8.3.2、The internet connection must be disconnected before importing programs, otherwise the
program will not be changed (LAN and WiFi must be disconnected, as programs import
via USB Flash Drive is in order to work under the circumstance without internet access)
8.3.3、2 USB Flash Drives cannot be inserted simultaneously.
8.3.4、Compressed program files must be stored in the root directory of USB Flash Drive
8.3.5、Do not place more than one ZIP compressed files simultaneously into the root directory,
as there can be only one compressed program file under the root directory of USB Flash
Drive.
8.3.6、Before programs are imported into terminals, the de-compressed folder will be generated
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in USB Flash Drive first, and hence import to the terminals . Therefore, after program
import is completed, the original compressed program file will not be found in the USB
Flash Drive but the de-compressed folder will.
8.4
Scenarios regarding terminal interface when importing programs
Per the illustration of display on Android terminals shown below, once the program copy is
completed, program will automatically start.
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9.
Terminal Management
9.1
Attributes
Terminal static attributes can be readily checked, with terminal name and ON/OFF timer
set: Operation of Shutdown/Reboot timer for Windows terminals requires terminals and
server to be in the same subnet or domain, with supporting network wake-on. Server needs
to work with internet access all time.
Static Attributes: Terminal App version, IP Address, MAC number, system type, OS
versions, device numbers and status of registration of terminal devices can readily be
checked.
Dynamic Attributes: Terminal name, device number and synchronization valve can be
adjusted.
Shutdown/Reboot Timer: To set timing for the timer-switch
Synchronization valve value: In order to avoid the data volume of the program downloaded
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by the digit
al signage exceeding the maximum load value (different from model to model),
user can designate the number of days of data can be transmitted, with the maximum
number of day being 30 days. To use the synchronization valve value of 7 days, when the
digital signage receives the approved scheduling list, the machine will first download the first
7-day of program data in the scheduling list, and subsequently, every 7-day of program data
in the scheduling list will also be downloaded to server.
9.2 Remote Control
Reboot, resolutions and execution are only supported on Windows System, as other
instructions such as, shutdown, reboot, play, stop, pause and volume-control, are
supported on Windows and Android.
9.3 Monitor (screen snapshot)
Tick the corresponding terminals, and click “screent”, picture snapshot of the current
playback interface of the signage terminal can be generated.
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9.4 Download
Download progress of program broadcast to terminals can be readily monitored
9.5 Upgrade
Automatic remote online upgrade for the terminals is supported for future maintenance
and operation expansion, however, this function requires operation by trained engineers.
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10.
Other Features
10.1 Resource (Resource Management)
Resource management is mainly used for uploading and managing materials needed for
editing programs.
10.2 Management of Authorization
CMS Advertising Content Management System can allow many users and multiple
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PC’s to log into Server PC for operation, without requiring other users to install any
program in the PC to execute log-in through internal network via web browser (as well as
installing server in overseas sites, executing remote log-in through actual IP address).
Multiple-manager account is suited for organizational operation needs, able to provide
the authorization for access to all kinds of functionalities to authorized account-holders,
while effectively managing their usage behaviors.
10.2.1
Group:
Mainly for grouping various needs from the terminal end.
Once grouping is set, “terminal” icon can be moved to corresponding terminal grouping
10.2.2
Role:
Add various roles with designation authorization of scope of feature usages
For example, a role of “Program Editor” is created, it will only be given
authorization for feature usage allowance during program production.
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10.2.3
User:
Through different grouping and roles given to various users, discrete and
appropriate authorization level can be granted to each.
For example, while creating a new user account for program editor, the role is dependent
on its authorization level.
The desktop, once successful logged into this account, is shown per the picture below,
only elements permitted for the production of this program shall be kept.
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Note: As Super-Manager (admin) establishes accounts for other users, we recommend
that, after the first-time log-in of any user, please change the original password (admin).
The password modification can be done, per the diagram shown below:
10.3 Send & Check
10.3.1
Send:
Programming can be optioned for either existing program content control or
instant playback at the terminals
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Subtitle (Flash News Messaging)
：It allows immediately text-messages appearing in digital
signage display, which can be played at set points of
time.
Check:
To approve the program that sent to terminals or scheduled to send to
terminals.
The programs sent by unauthorized accounts such as program editor or
artwork staff sent to terminals need broadcast approval by higher level
supervisor and vice versa.
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10.4 Scheduling
Scheduling
：Provide flexible scheduling of broadcast program playback patterns, such as 24/7
playback, playback through appointments made prior, playback of different programs
according to time-slot planning of scheduling list for mornings, mid-days and evenings.
One scheduling list can offer up to 30-day scheduling for the digital signage machine,
per the diagram shown below：
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10.5 Schedule
Managing:
Mainly for operations such as enquiries and cancellation for broadcasted programs
10.6 Desktop Background
The desktop background of CMS Advertising Content Management system can be
replaced at will by actions of the users alone.
10.7 Desktop Shortcut
The shortcut of CMS Advertising Content Management system can be added to the
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Desktop at will by actions of the users alone.
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11.CMS
Functional comparison table
CMS Advertising Content Management System provides 3 types of software, namely,
Standard Version, CMS02 Interactive Version, and CMS03 Flagship Version. For a
thorough functional comparison table amongst the different software versions please
see tables shown below for details
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12.
Requirements of computer environment
Hardware Requirements：
CPU: Intel 1037u 1.8GHz / Memory:2G DDR3 / Hard-Disk Space:500G or above
Operating Syste：
● Microsoft® Windows® XP (32bit upgrade to Service Pack 3) Series Versions
● Microsoft® Windows Vista/7® Series Version (32 bit and 64 bit)
● Microsoft® Windows 8/8.1® Series Version (32 bit and 64 bit)
● Microsoft® Windows 10/10.1® Series Version (32 bit and 64 bit)
● Microsoft® Windows Server 2000/2003/2008 Server® 系列版本 (32 位元與 64 位元)
Internet Connection：
● Need to have long-term internet connection, while providing fixed IP Address for server log-in, and
ensuring seamless connection both ways.
● Need to provide sufficient broadband bandwidth for modified media files for its transmission
● When placed in external network, need to provide actual IP or NAT settings.
● When lost connection with digital signage, it will be impossible to execute functions such as,
synchronized delivery, diary feedback and remote monitoring, etc.
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13.
Troubleshooting
13.1 Q: Unable to log-in Content Management System via Browser
A: Please first check your PC to see whether SERVER program is indeed activated, and
we suggest to use “CHROME” browser to log in.
13.2 Q: Digital Signage cannot be connected to SERVER
A: 1. Make sure SERVER program has been activated
2. Please check whether Digital Signage has been connected to LAN or WLAN, and in
the same network subnet with SERVER
If digital signage is located in external network, please confirm the server’s external IP
Address being correct and have 6101、6100 PORT opened.
2. De-activate built-in Windows firewall.
13.3 Q: Unsuccessful inporting of program, via USB flash drive
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A: Please firstly confirm whether network connection is functioning normally, program file
is stored correctly under the root directory of the USB disk
Note: The USB disk can only store 1 program file
14.
Product Warranty
Note：
Management Guideline for lower-power electromagnetic machinery:
Article 12 Without permission, any company, firm or user shall not alter the frequency,
increase the power, or change the characteristic and functions of the original design of
the certified lower power frequency electric machinery.
Article 14 The application of lower power frequency electric machineries shall not affect
the navigation safety nor interfere a legal communication, if an interference is found, the
service will be suspended until improvement is made and the interference no longer exists.
Warnings：
● Please do not allow contact with dampness or water sources, which may lead to
electric shock or electric circuit damage.
● Please do not remove product external casing on your own, so as to avoid electric
shock, or to cause internal damage to the product.
● This product is compliant to NCC regulation on low-power RF electrical products.
● For the detail of scope of electricity, please see power source labelling guide
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55" Interactive Kiosk
HD-550Z1A01 & HD-A550ZR1A01-WW
Input Votage：AC 100V∼240V 50/60Hz
Input Current：3.5A
Looking at a screen for too long may affect vision. After using a half hour,
should take a 10 minutes full break. Children under the age of 2 are strictly
prohibited, children at age 2 and above shouldn’t staring at monitor more
than 1 hour.
「Warning：This is Class A Product. In domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures」
Lithium Cell Battery
Model: CR1220
Votage: 3.0Vdc
Battery Capacity: 40mAh
Made in China
MD: 04 / 2016

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