Hisense Electric LCDC0019 Part15 Subpart B-LCD Monitor User Manual W9HLCDC0019 3
Hisense Electric Co., Ltd. Part15 Subpart B-LCD Monitor W9HLCDC0019 3
Contents
- 1. W9HLCDC0019_User Manual1
- 2. W9HLCDC0019_User Manual2
- 3. W9HLCDC0019_User Manual3
W9HLCDC0019_User Manual3






![6Trouble ShootingWhen there is something wrong with your TV, you can try turning off the TV and then restart it. You can also Operate according to the following chart. If the problem still cannot be solved, please contact the professional technicians.SYMPTOMS POSSIBLE SOLUTIONSNo sound or picture.Check if the power cord is in the AC outlet and if it has electricity.Check if you have pressed [POWER] button on the TV or [POWER] button on the remote control.Check to see if LED light is either red or blue. If illuminated, power to TV is OK.I have connected an external source to my TV and I get no picture and/or sound.Check for the correct output connection on the external source and for the correct input connection on the TV.Make sure you have made the correct selection for the input mode for the incoming signal.When I turn on my television, there is a few second delay before the picture appears. Is this normal?Yes, this is normal. That is the TV searching for previous setting information and initializing the TV.Picture is normal, but no sound. Check the volume settings.Check if Mute mode is set “on”.Sound but no picture or black and white picture.If black and white picture first unplug TV from AC outlet and replug after 60 seconds.Check Color Setting if picture is black and white.Sound and picture distorted or appear wavy.An electrical appliance may be affecting TV set. Turn off any appliances, if interference goes away, move appliance farther away from TV.Insert the power plug of the TV set into another power outlet.Sound and picture is blurry or cuts out momentarily.If using an external antenna, check the direction, position and connection of the antenna.Adjust the direction of your antenna or reset or fine tune the channel.Horizontal/vertical stripe on picture or picture is shaking. Check if there is interfering source nearby, such as appliance or electric tool.The plastic cabinet makes a “clicking” type of sound.“Click” sound can be caused when the room temperature changes. This change causes the television cabinet to inflate or contract, which makes the sound. This is normal and TV is OK.Black square appears in the center of my television screen?The Closed Caption function is set in the text mode. To remove it, access Closed Caption from the menu screen and change the Mode setting from text to either CC1 or off .](https://usermanual.wiki/Hisense-Electric/LCDC0019.W9HLCDC0019-User-Manual3/User-Guide-1918804-Page-7.png)
![7SYMPTOMS POSSIBLE SOLUTIONSOn some channels getting another language or sometimes no sound at all.That would indicate that the MTS mode on your unit is set to SAP mode. We suggest setting the MTS mode to either Stereo or Mono . For further instruction, please see Audio Adjust or MTS/SAP in your user manual.SAP is Second Audio Program. It’s a second audio channel that is usually used for a second language or descriptive audio for the visually impaired.MTS stands for Multichannel Television Sound, a standard that allows the encoding of 3 channels of audio within a standard NTSC (analog) video signal to a television. A television that is able to receive MTS Stereo allows you to watch television with stereo sound.Not getting all of my cable channels on the television or I’m only getting 13 channels.Check the cable connection for an incoming signal. Make sure the signal is coming OK. Best way to confirm signal is to use another TV and/or contact your cable company.Reprogram your channels. Press [MENU] button on your TV remote control, change Input Source setting to “Cable”, then use “Auto Channels Search” to reprogram your channels.[CH V / V] don’t work when I set the Channel to Cable? They work with the Air setting?After switching to Cable, please auto program the channels. The TV will “remember” all the channels then the TV will allow you to surf the channels with [CH V/V] buttons.Remote control does not work.Confirm that TV still has power and is operational.Change the batteries in the remote control.Check if the batteries are correctly installed.Clean the front of the remote control (LED window).If using a universal remote, be sure to select the TV mode on the remote.If the remote still does not work:• Remove and reinstall the batteries correctly to reset the remote or install new batteries.• Press the Power button to turn on the TV. With a universal remote if you have reset or changed the batteries you will need to reprogram the remote for the other units.Check if there is obstruction between the remote control and the TV.TIP: If you have a digital camera / camera phone, you can aim the front of the remote at camera lenses (at this time, the camera should set on camera mode, not play mode). Observe the camera screen while pressing a button on the remote control; you should see flashing light on the screen. If there is no light observed, the remote control is not working. You need to repair or replace the remote control.Trouble Shooting](https://usermanual.wiki/Hisense-Electric/LCDC0019.W9HLCDC0019-User-Manual3/User-Guide-1918804-Page-8.png)

