Hisense Electric LCDC0032 LED LCD TV User Manual

Hisense Electric Co., Ltd. LED LCD TV

User Manual

Quick Start GuideHelp Hisense improve the environment by reducing paper waste. For detailed instructions and feature descriptions, access the full User Manual online .32H3B*40H3B*H3B Series TVH3B Series
© 2015 Hisense Company Ltd. All Rights Reserved.All material in this Quick Start Guide is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US, CANADA, MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of the Hisense Company Ltd. is a violation of Hisense Company Ltd. rights under the aforementioned laws.No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd.Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following addresses:USA: Hisense USA Corporation PO Box 3289 Suwanee, GA 30024CANADA: Hisense Canada Co., Ltd, 405 Britannia Rd E., Suite 11 Mississauga, Ontario,L4Z 3E6MEXICO: Boulevard Miguel de Cervantes Saavedra No. 301, Torre Norte, Piso 2, Colonia Ampliación Granada, C.P. 11520, en México Distrito Federal. Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their respective holders.
DWELCOME TO THE HISENSE FAMILY!Congratulations on the purchase of your new Hisense TV! This Quick Start Guide will walk you through a few easy steps to set up your TV. For more details about all of the features and instructions to use them, download a PDF of the Hisense H3B Series Smart TV User Manual from the Hisense support website below.Because we value your business, we want to keep you in the know of 'all things Hisense'. Using your mobile phone, scan the Registration page QR code to register your TV. Depending on the make and model of your phone, you may need to download a QR code scanning app.Country Customer Care Center Hisense Support Page REGISTER YOUR TVU.S.A •Phone: 1-888-935-8880•Hours of Operation: Monday - Friday: 8 AM to 8 PM EST Saturday - Sunday: 9 AM to 6 PM EST•Service Email: Service@hisense-usa.comhttp://www.hisense-usa.com/support/http://www.hisense-usa.com/support/productReg.aspCANADA •Phone: 1-855-344-7367•Hours of Operation: Monday - Friday: 8 AM to 8 PM EST•Service Email: canadasupport@hisense.comhttp://www.hisense-canada.com/support/ http://www.hisense-canada.com/support/productReg.aspMEXICO •Phone: 01-800-008 8880• Hours of Operation: L-V 09:00-14:00 y 15:00-18:00•Service Email: servicio@hisense.com.mxhttp://www.hisense.com.mx/support/ http://www.hisense.com.mx/support/productReg.aspTo view and open the user manual, you will need to install Adobe® Reader® (which is FREE) to your computer. Once you arrive on the Support page of the Hisense website, enter the model number located on the back of the TV or on the outside of the box.Disclaimer: This Quick Start Guide is intended as a general guideline to help you set up your Hisense TV. Images throughout this document are for illustrative purposes only and may differ from the actual product.
EPackaged contentsYour package in which you purchased your new TV contains the following items: TV 2 AAA batteries A left and right leg that forms the TV stand Hisense H3B Series Smart TV Quick Start Guide (this document) Important Safety Information and Warranty Card leaflet 4 screws (ST4X12) for 32" / 4 screws (ST4X14) for 40" Remote Control Stop Page IMPORTANT: To prevent accidentally discarding items that came with your TV, be sure to check ALL of the styrofoam in the carton box.Required tools and devices Phillips screwdriver (not included) to secure the TV stand HDMI and other types of cables (not included) to connect external devices to the TV Wall mount bracket (not included) if you prefer to mount the TV to the wall· Please check foam for accessories before discarding.· Veuillez vérifier la mousse pour qu'il n'y ait pas d'accessoires avant de la jeter.· Antes de desechar la espuma, asegúrese de retirar todos los accesorios.
FBUTTONS AND PORTS ON THE H3B SERIES TVBack View of the TV (32H3B*/40H3B*)TV Side ViewTV Bottom ViewPower InputHDMI 2/MHL HDMI 3/ARC
GSTEP 1. Attach the TV stand or wall mount bracket (not included)Attach the TV Stand (For steps to attach the wall mount see page 7)CAUTION:Be sure to disconnect the A/C power cord before installing a stand or Wall-Mount brackets.The LED display is very fragile and must be protected at all times when installing the legs that form the stand. Be sure to protect the TV screen from getting scratched or damaged by any hard objects. In addition, DO NOT exert pressure on the front of the TV at any time because it could crack.To attach the left and right leg that forms the stand:1. Carefully place your TV face down on a soft, flat surface to prevent damage to the TV or scratching to the screen.2. Remove the 2 legs from the foam and then insert the stands into the bottom slots of the TV. 3. Use the screws that came inside the carton with your TV to secure each leg tightly.leg Screws: ST4X12 (for 32") ST4X14 (for 40")
HAttach the Wall Mount Bracket (not included)Before you begin the third-party manufacturer instructions, be sure to do the following things:1. Remove the TV stand if you already attached it. 2. Place the TV face down on a clean, safe and cushioned surface. 3. Place the spacers (not included) in the corresponding bracket holes. CAUTION:• Whenyouattachthemount,besuretousethespacers(provided by the third-party manufacturer) between the TV and the bracket.• TopreventinternaldamagetotheTVandensureitismountedsecurely,besuretousefixingscrews(notprovided) that are 9.5 - 11.5 mm in length when measured from the attaching surface of the mounting hook.Rear cover of the TV SpacerScrewWall mount bracket9.5 - 11.5 mmWall mount hole pattern VESA (mm)200 × 100 (32H3B*)200 × 200 (40H3B*)Wall mount screw size (mm) M6Follow instructions provided with the Wall mount bracket. To complete the installation, please contact the wall-mount manufacturer or the retailer from which you purchased the TV. The selected screws are 9.5 - 11.5 mm in length when measured from the attaching surface of the rear cover. The diameter and length of the screws differ depending on the Wallmount bracket model.NOTE: The diameter and length of the screws differ depending on the wall mount bracket model.Bracket (not provided)Spacer (not provided)Screw (not provided)
ISTEP 2. Connect devices to your TVCheck to ensure that you have selected the right cables for the ports and that they are connected securely. Loose connections can affect the quality of the picture image and color.TV label Port Cable External Equipment Brief DescriptionANT/CABLE INAntenna VHF/UHF AntennaANT OUTConnect an outdoor VHF/UHF antenna.HDMIDVD Player/RecorderSet-top BoxSatellite ReceiverSatellite antenna cableVCRVideo CameraConnectaHighDenitionMultimediaInterface(HDMI) cable from an external device.COMPO-NENT INYGreenConnect a component video cable and left-right audio cables from an external AV device.PBBluePRRedLWhiteRRedAV INVIDEO GreenConnect a composite video cable and left-right audio cables from an external AV device.LWhiteRRedPC INVGA Connect a VGA cable from your PC to use the TV as a monitor. Connect an audio cable from the PC audio out.PC / DVI AUDIO IN PC
JTV label Port Cable External Equipment Brief DescriptionDIGITAL OUTPUT(Optical)SpeakerAudioAmplierConnect an optical cable from an external digital audio system. / AUDIO OUTConnect headphones to hear audio from the TV.Connect an audio adapter (not provided) from an external analog audio system.USBDC 5V 0.5A(MAX)Connect a USB device for browsing photos, music and movies.The unit only recognizes a USB Memory Stick.WhiteRedSpeaker AudioAmplier
KButtons on your TV remoteINPUTLASTSAPDISPLAYMTS CCDCH.OKVOLEXIT MENUAUTOTV AV VGA MEDIAPICTUREFAVLISTADD/ERASE*ASPECT STILL SLEEPMUTE--HOME-++SOUNDCHLISTGUIDEPower on / offDirect channel selectionIncrease volumeDecrease volumeClose the menuAuto ajust buttonASPECT buttonFavorite program controlling but-ton & Media player buttonSelect picture modeMedia player buttonSelect sound modeSelect TV AV VGA USB sourceDash button Select a digital sub-channelAudio select button Mono /Stereo/SAP operation Select input sourceMUTE button Go to the previous channel Adjust CC modeNext channelPrevious channelDisplay the information bannerConrmselectionsMENU button Sleep timer button Make the screen stopFor Roku ReadyChannel listOpen the DTV program guide(if available)Navigate Up/Down/Left/Rightor adjust settings
LSTEP 3. Begin using your remote1. Slide the back cover to open the battery compartment of the remote control.2. Insert two AAA size batteries. Make sure to match the (+) and (-) ends of the batteries with the (+) and ( - ) ends indicated in the battery compartment.3. Replace the battery compartment cover.Important Information about the remote and batteries:• Discardbatteriesinadesignateddisposalarea.Donotthrow them into a fire.• Removeoldbatteriesimmediatelytopreventthemfromleaking into the battery compartment.• Ifyoudonotintendtousetheremotecontrolforalongtime,removethebatteries.• Batterychemicalscancausearash.Ifthebatteriesleak,clean the battery compartment with a cloth. If chemicals touch your skin then wash it immediately.• Donotmixoldandnewbatteries.• Donotmixalkaline,standard(carbon-zinc)orrechargeable(NiCd,NiMH,etc.)batteries.• Donotcontinueusingtheremoteifitgetswarmorhot.Call our Support Center immediately on the Hisense support website.Insert the batteriesGently push and slide Gently push and slideRemote Control Range Information The remote control can work at a distance of up to 26 feet in front of the TV set. It can work at a 30 degree horizontal or vertical angle.Program Your Universal Cable or Satellite Remote Control to Operate Your New Hisense Television(only for USA)If you would like to program your other household remote controls to your new Hisense television,please refer to the User's Manual supplied by your Cable or Satellite provider. The Cable or Satellite providers' User's Manuals should include instructions on how to program their remote to your television.A list of Hisense codes for the most common Cable and Satellite providers are listed below. Use the Hisense code that is associated with your Cable or Satellite provider (if applicable).DIRECTV......0178, 10178, 10019, 10748, 11314, 11660, 11710, 11780, 12049, 10171, 11204, 11326, 11517, 11564, 11641, 11963, 12002, 12183Time Warner Cable......386, 0178, 10178, 400, 450, 461, 456, 0748, 1463, 0463, 10463Comcast......0178, 10178, 10463, 11463, 10748, 11314, 11660, 10171, 11204, 11326, 11517, 11641, 11780, 11785, 11892, 11963, 12002CoxCommunications......0178, 10178, 1326, 1463Dish Network......505, 627, 538, 720, 659If the Hisense code associated with your Cable or Satellite provider is not listed, does not work or you cannot locate the instructions to program your remote, call your local Cable or
MSTEP 4. Power on the TVPlug the power cord into a power outlet.Satellite provider's customer service center.If your Cable or Satellite provider does not have a Hisense code available, please visit www.hisense-usa.com for additional codes.UsingYourCableSet-topBoxorSatelliteReceiverRemote as a ‘Universal’ RemoteIf you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a ‘Universal Remote’, please refer to the manual that your cable or satellite service provided. It will include instructions on how to program their remote to your television. You can find codes that work with your Hisense TV and the most common cable and satellite provider’s universal remote control at: www.hisense-usa.com/support www.hisense-canada.com/support www.hisense.com.mx/supportWall OutletPower Cord
NSTEP 5. Complete the first-time setup menuAfter the splash screen that shows the Hisense logo appears, begin the first-time setup menu.Press the Power button on the remote to turn on the TV. A splash screen that shows the Hisense logo appears. Next, the First-Time Setup Menu begins by prompting you to choose your Language, Country, and Time Zone.Menu OperationsLanguage setting•Chooseyourlanguage:English, Spanish or French and then select Gotonextstep. Time zone setting•Selectthelocaltimezoneaccordingtoyourregion.•DaylightSaving:SettheDaylightSavingstimeforyourarea.Use Mode •SelectyourModeSetting:HomeModeorRetailMode.•Home Mode is the recommended setting which offers full functionality of the television. If you selected Retail Mode, Energy Savings is not realized.Channel Search•SelectyourTunerMode:AirorCable,pressOK button toconrm.•SelectGotonextstepandpressOKbuttontoscanchannels
OSTEP 6. Selecting the Input SourceWhen you finish the first-time setup, you must select the TV signal source. Because your TV stores this information, you do not need to change the TV signal source unless it changes. For example, you change from an outside antenna to cable TV. Turn on your TV, then press INPUT button on the remote or on the TV. The INPUT menu opens. Press ▲/▼button to highlight the input source, then press OK button.Source SelectTVAVComponentVGAHDMI1HDMI2HDMI3Media
PPRODUCT SPECIFICATIONSModel Name 32H3B* 40H3B*Dimension (W × H × D)Without Stand 28.9 × 17.1 × 3.5 inches (733 × 434 × 89 mm)35.5 × 20.6 × 3.4 inches (902 × 523 × 86 mm)With Stand 28.9 × 18.8 × 7.1 inches (733 × 477 × 180 mm)35.5 × 22.2 × 8.0 inches (902 × 563 × 204 mm)Weight Without Stand 10.8 lbs (4.9 kg) 18.1 lbs (8.2 kg)With Stand 13.9 lbs (6.3 kg) 23.2 lbs (10.5 kg)Active Screen Size (Diagonal) 31.5 inches 39.6 inchesScreen Resolution 1366 × 768 1920 × 1080Audio Power 6 W + 6 W 7W + 7 WPower Supply 120 V ~ 60 HzReceiving systemsAnalog NTSCDigital ATSC / QAMReceiving Channels VHF: 2~13 UHF: 14~69 CATV: 1 ~ 125 Digital Terrestrial Broadcast (8VSB): 2 ~ 69Digital cable (64/256 QAM): 1 ~ 135Tuner Type Frequency synthesizedEnvironmental Conditions Temperature: 41°F ~ 95°F (5°C ~ 35°C) Humidity: 20% ~ 80% RH Atmospheric pressure: 86 kPa ~ 106 kPaComponent Input 480 I / 60 Hz, 480 P / 60 Hz, 720 P / 60 Hz, 1080 I / 60 Hz, 1080 P / 60 HzVGA Input VGA (640×480 / 60 Hz), SVGA (800×600 / 60 Hz), XGA (1024×768 / 60 Hz)HDMI Input RGB / 60 Hz (640×480, 800×600, 1024×768), YUV / 60 Hz (480 I, 480 P, 720 P, 1080 I, 1080 P)
QQUICK PROBLEM-SOLVING TIPSWhen you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If the problem is still not resolved, then refer to our contact information on page 2.ISSUES POSSIBLE SOLUTIONSThere is no sound or picture from the TV•Checktoseeifthepowercordispluggedintoapoweroutlet.•Apowerswitchontherightsidebottomedgeofthefrontpanelmustbeturnedon.Pressthe Power button on the remote control to activate the unit from 'Standby' mode.•ChecktoseeiftheLEDlightisonornot.Ifitis,thentheTVisreceivingpower.I have connected an external source to my TV and do not see a picture and/or hear any sound•CheckforthecorrectoutputconnectionontheexternalsourceandforthecorrectinputconnectionontheTV.•Makesureyouhavemadethecorrectselectionfortheinputmodefortheincomingsignal.When I turn on my TV, there is a delay for a few seconds before the picture appears. Is this normal?•Yes,thisisnormal.TheTVisinitializingandsearchingforprevioussettinginformation.The picture is normal but there is no sound•Checkthevolumesettings.•Checkif'Mute'modeissettoOn.Sound but no picture or black and white picture•Ifthepictureisblackandwhite,unplugtheTVfromtheACoutletandreplugitafter60seconds.•CheckthattheColorissetto50orhigher.•TrydifferentTVchannels.The sound and/or picture is distorted or appears wavy•AnelectricappliancemaybeaffectingtheTV.Turnoffanyappliancesthatarenearbyandmoveitfartherawayfrom the TV.•InsertthepowerplugoftheTVsetintoanotherpoweroutlet.The sound and picture is blurry or cuts out•Ifusinganexternalantenna,checkthedirection,positionandconnectionoftheantenna.•Adjustthedirectionofyourantennaorresetornetunethechannel.A horizontal or vertical stripe appears on the picture and/or the picture is shaking•Checktoseeifthereisanapplianceorelectrictoolnearbythatiscausinginterference.The plastic cabinet makes a "clicking" type of sound•The'click'soundcanoccurwhenthetemperatureofthetelevisionchanges.Thischangecausesthetelevisioncabinet to expand or contract, which makes the sound. This is normal and the TV is OK.The remote control does not work•ConrmthatTVstillhaspowerandisoperational.•Changethebatteriesintheremotecontrol.•Checkifthebatteriesarecorrectlyinstalled.
RCertification and ComplianceFCC StatementThis device complies with Part 15 of the FCC Rules. Opera-tion is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.NOTE:This equipment has been tested and found to comply with the limits for a class B digital Device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio Communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user's authority.Hisense and associated logos where applicable are registered trademarks of Hisense Group in the United States and/or other countries. All other trademarks are property of their respective owners. 2011 Hisense USA, Corporation. All Rights Reserved. Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.* Specications subject to change without notice.This TV incorporates High-Denition Multimedia Interface (HDMITM) technology. HDMI, the HDMI logo and High-Denition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.Energy StarYour Hisense TV is ENERGY STAR ® qualified in the “Energy Saving” mode. It meets strict energy efficiency guidelines set by the U.S. Environmental Protection Agency and Department of Energy. ENERGY STAR is a joint program of these government agencies, designed to promote energy efficient products and practices. Changes to certain features, settings, and functionalities of this TV (i.e. TV Guide, Picture, Sound) can increase or change the power consumption. Depending upon such changed settings, the power consumption may exceed the limits required for the ENERGY STAR qualification in the “Energy Saving” mode.Where the MAINS plug or an appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.NOTEWARNING

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