Hisense Electric LCDC0033 Part15 Subpart B-LED LCD TV User Manual W9HLCDC0033 2

Hisense Electric Co., Ltd. Part15 Subpart B-LED LCD TV W9HLCDC0033 2

Contents

W9HLCDC0033_User Manual 2

Quick Start Guide
H5 Series Smart TV
32H5B
40H5B
50H5GB
H5 Series
ES-A150712-1
Help Hisense improve the environment by reducing paper waste.
For detailed instructions and feature descriptions, access the full User Manual online .
Page 1
© 2015 Hisense Company Ltd. All Rights Reserved.
All material in this Quick Start Guide is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US and
International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any
manner, electronic, print, or otherwise, without the prior written consent of the Hisense Company Ltd. is a violation of Hisense Company
Ltd. rights under the aforementioned laws.
No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or
otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd.
Requests for permission to store, reproduce, transmit or distribute materials may be made to the following address:
Hisense Canada Co., Ltd,
405 Britannia Rd E., Suite 11
Mississauga, Ontario,L4Z 3E6
Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks of Hisense Company Ltd.
and its subsidiaries. All other trademarks are the property of their respective holders.
Page 2
GET THE MOST OUT OF YOUR TV
For easy-to-follow instructions and beneficial information to help you maximize the features of your
TV, access the online User Manual at http://www.hisense-canada. com/support.
To access the user manual, you will need to enter your model number (located on the side and back
of the TV). You can also find the model number on the outside of the box.
From the Support page, you can also:
Access Frequently Asked Questions
Download the latest software for your product and
Order Accessories
To speak to a representative in our Consumer Electronics Care Center, call 1-855-344-7367 Monday
through Friday from 8 A.M. to 8 P.M. EST.
You can also send an email to canadasupport@hisense.com.
Disclaimer: This Quick Start Guide is intended as a general guideline to help you set up your Hisense TV.
Images throughout this document are for illustrative purposes only and may differ from the actual product.
Page 3
REGISTER YOUR TV TO RECEIVE HISENSE NEWS
Using your mobile phone, scan the first QR code to register your TV and the second QR code to access the Support page. Depending
on the make and model of your phone, you may need to download a QR code scanning application. Although we encourage you to
register your TV, it is optional and will not impact the Warranty or level of service that we provide.
Registration QR code Support page QR code
PACKAGE CONTENTS
Your package in which you purchased this TV contains the following items:
TV Quick Start Guide (this document)
2 legs that form the stand Important Safety Information and Warranty Card
Remote Control 4 Phillips screws (ST4×12)(32")
1 set of AAA batteries 4 Phillips screws (M4×12)(40")
Power Cord(for 50") 4 Phillips screws (M4×20)(50")
IMPORTANT: Look inside the styrofoam (within the upper and bottom parts of the box) to make sure that you have removed all items
that come with the TV.
Required Tools to Install the TV Stand
Phillips screwdriver (not included)
Page 4
INITIAL SETUP STEPS
Step 1. Attach the TV Stand or Wall Mount Bracket
Attach the TV Stand
Please check foam
for accessories
before discarding.
Follow the illustrations and textual instructions below to complete the installation steps:
1. Carefully place your TV facing down on a soft, flat surface to prevent damage to the TV or scratching to the screen.
2. Remove the two legs (that form the stand) from the accessory bag and then insert them into the bottom slots of the TV.
3. Secure the legs to the TV with the 4 screws in the accessory bag.
Disclaimer: This Quick Start Guide is intended as a general guideline to help you set up your Hisense TV.
Images throughout this document are for illustrative purposes only and may differ from the actual product.
Screws:
ST4×12(32H5B)
M4×12(40H5B)
M4×20(50H5GB)
Screws:
ST4×12(32H5B)
M4×12(40H5B)
M4×20(50H5GB)
Leg
Leg
Page 5
Attach the Wall Mount Bracket (not included)
Before you begin the third-party manufacturer instructions, be
sure to do the following things:
1. Remove the TV stand if you already attached it.
2. Place the TV face down on a clean, safe and cushioned
surface.
3. Place the spacers (not included) in the corresponding bracket
holes.
CAUTION:
• Whenyouattachthe mount,besuretousethespacers
(providedbythethird-partymanufacturer)betweentheTV
and the bracket.
• TopreventinternaldamagetotheTVandensureitis
mountedsecurely,besuretousefixingscrews(not
provided) that are 8 - 9.5 mm(32"/40") / 9.5 - 11.5 mm(50")
in length when measured from the attaching surface of the
mounting hook.
Wall-mount hole pattern
VESA (mm)
100 × 100 (for 32"/40")
200 × 400 (for 50")
Wall-mount screw size (mm) M4(32"/40")
M6(50")
Follow instructions provided with the Wall-Mount bracket.
To complete the installation, please contact the wall-mount
manufacturer or the retailer from which you purchased the TV.
The selected screws are 8 - 9.5 mm(32"/40") / 9.5 - 11.5 mm
(50")in length when measured from the attaching surface of
the rear TV cover. The diameter and length of the screws differ
depending on the Wall-Mount Bracket model.
NOTE: The diameter and length of the screws differ
depending on the wall mount bracket model.
Rear cover of the TV Spacer
Screw
Wall-mount bracket
8 - 9.5 mm(32"/40")
9.5 - 11.5 mm(50")
Screw
(not provided)
Bracket
(not provided)
Spacer
(not provided)
Page 6
Step 2. Connect Devices to the TV Ports
Check to ensure that you have selected the right cables for the ports and that they are connected securely.
TV label Port Cable External Equipment Brief Description
ANT/CABLE
Antenna
VHF/UHF Antenna
ANT OUT
Connect an outdoor VHF/UHF antenna.
HDMI
DVD Player/Recorder
Set-top Box
Satellite Receiver
Satellite
antenna
cable
VCR
Video
Camera
Connect a High Denition Multimedia Inter-
face (HDMI) cable from an external device.
COMPO-
NENT IN
YGreen
Connect a component video cable and left-
right audio cables from an external AV device.
PBBlue
PRRed
LWhite
RRed
AV IN
VIDEO Yellow
Connect a composite video cable and left-
right audio cables from an external AV device.
LWhite
RRed
PC IN DVI AUDIO
IN
PC
Connect an audio cable from the PC audio
out.
Page 7
TV label Port Cable External Equipment Brief Description
DIGITAL AUDIO OUT
SpeakerAudio Amplier
Connect an optical cable from an external
digital audio system.
AUDIO OUT /
Connect headphone for audio out of the TV.
Speaker
Audio Amplier
Connect an audio adapter (not provided) from
an external analog audio system.
USB
DC 5V 0.5A(MAX)
Connect a USB device for browsing photos,
music and movies.
LAN
LAN
Connect an Ethernet cable to access a
network or the Internet. The TV also has a
wireless connectivity feature.
White
Red
Page 8
Step 3. Place Batteries in the Remote Control
1. Press the release button on the back of the remote
control to remove the battery compartment cover.
2. Insert two AAA size batteries. Make sure to match the
(+) and ( - ) ends of the batteries with the (+) and ( - )
ends indicated in the battery compartment.
3. Replace the battery compartment cover.
NOTES:
• Disposeofyourbatteriesinadesignateddisposal
area. Do not throw the batteries into a fire.
• Removeoldbatteriesimmediatelytopreventthem
fromleakingintothebatterycompartment.
• Ifyoudonotintendtousetheremotecontrolfora
longtime,removethebatteries.
• Batterychemicalscancausearash.Ifthebatteries
leak,cleanthebatterycompartmentwithacloth.If
chemicalstouchyourskin,washimmediately.
• Donotmixoldandnewbatteries.
• Donotmixalkaline,standard(carbon-zinc)or
rechargeable(ni-cad,ni-mh,etc.)batteries.
Insert the batteriesRemove the battery com-
partment cover
Page 9
Remote Control Range Information
The remote control can work at a distance of up to 26 feet in front
of the TV set.
It can work at a 30 degree horizontal or vertical angle.
Program Your Universal Cable or Satellite Remote
Control to Operate Your New Hisense Television
If you would like to program your other household remote controls
to your new Hisense television,please refer to the User's Manual
supplied by your Cable or Satellite provider. The Cable or Satellite
providers' User's Manuals should include instructions on how to
program their remote to your television.
A list of Hisense codes for the most common Cable and Satellite
providers are listed below. Use the Hisense code that is associated
with your Cable or Satellite provider (if applicable).
DIRECTV ........................................ 0178, 10178, 10019, 10748,
11314, 11660, 11710, 11780, 12049, 10171, 11204, 11326, 11517,
11564, 11641, 11963, 12002, 12183
Time Warner Cable ......................... 386, 0178, 10178, 400, 450,
461, 456, 0748, 1463, 0463, 10463
Comcast ......................................... 0178, 10178, 10463, 11463,
,10748, 11314, 11660, 10171, 11204, 11326, 11517, 11641, 11780,
11785, 11892, 11963, 12002
Cox Communications ..................... 0178, 10178, 1326, 1463
Dish Network .................................. 505, 627, 538, 720, 659
If the Hisense code associated with your Cable or Satellite provider
is not listed, does not work or you cannot locate the instructions to
program your remote, call your local Cable or Satellite provider's
customer service center.
If your Cable or Satellite provider does not have a Hisense code available,
please visit http://www.hisense-canada.com for additional codes.
Step 4. Turn the TV on for the First Time
If the TV is a 50" model, then connect the power cord to the
back of it.
Plug the power cord into an AC outlet.
Wall Outlet
Power Cord
Wall Outlet
Power Cord
(for 50") (for 32"/40")
Page 10
TurningyourTVon
Press the button. Your TV turns on.
Press the button again to turn off your TV. When you turn off
your TV, it goes into standby mode.
Step5.TurntheTVontoCustomizeSettings
Follow the on-screen instructions to complete the first-time setup
menu.
Menu Task
Language
setting
• Choose your language: English, Spanish or French and
then select Next.
• The Welcome page displays and shows the available
devices and interfaces.
Country
setting • Select the country where you will operate the TV.
Time zone
setting
• Select the local time zone according to your region.
• Daylight Saving: Set the Daylight Saving time for your
area.
Use Mode • Select your Mode Setting: Home Mode or Retail Mode.
• Retail mode should only be selected by retailers who plan
to demonstrate the TV.
• Home Mode is the recommended setting which offers
full functionality of the television. If you selected Retail
Mode, Energy Savings is not realized.
Next
1. Language setting Next: Country Setting
Language settings
English
Español
Français
Page 11
Select
Network
• The Select Network : Connect your TV to access the
network.
• When the Network Setting menu opens, Hisense Service
Terms and Conditions will appear. Press ◄/►button
to scroll through the pages. Please read it carefully. If
you want to access the Internet, select Agree to set your
network connection for the TV.
Otherwise, select Disagree to enter the Channel search
menu.
• You can set up the network conguration in this menu.
For more information, please refer to the section titled
"Network Connection" and "Network Setup" in the user
manual online.
Channel
Search
• Select your Tuner Mode: Antenna or Cable, press ENTER
button to conrm.
• Set the Channel Installation: Scan or Skip Scan. If you
select Scan, your TV automatically starts Channel
Installation available in your viewing area; If you select
Skip Scan, your TV does not scan for channels;
Depending on the reception condition, it may take up to
30 minutes or more to complete memorizing channels.
Please allow the process to complete without interruption.
• After the TV has completed scanning for channels, select
Go to exit the wizard.
NOTE:Ifyouareusingacableorsatelliteboxandyouhave
connectedittotheTVusingacoaxialcable,youshould
selectthe cableoption.Besurethecableorsatellitebox
isturnedonbeforestartingthechannelscan.Ifyouusea
cableorsatelliteboxconnectedtoAV,ComponentorHDMI,
youdon'tneedtoscanforchannels.
Selecting the Input Source
When you finish the first-time setup, you
must select the TV signal source. Because
your TV stores this information, you do not
need to change the TV signal source unless
it changes. An example of when to do this is
if you change from using an outside antenna
to cable TV.
Turn on your TV, then press INPUT button
on the remote or on the TV. The INPUT
menu opens.
Press ▲/▼ button to highlight the input source, and then press
ENTER button.
INPUT
TV
AV
Component
HDMI 1
HDMI 2
HDMI 3
HiMedia
Page 12
PRODUCT SPECIFICATIONS
Model Name 32H5B 40H5B 50H5GB
Dimension
(W × H × D)
Without Stand 28.7 × 17 × 3.5 inches
(729 × 433 × 90 mm)
35.9 × 21.3 × 3.2 inches
(913 × 542 × 82 mm)
44.1 × 25.5 × 3.1 inches
(1119 × 648 × 80 mm)
With Stand 28.7 × 18.2 × 6.7 inches
(729 × 463 × 170 mm)
35.9 × 22.6 × 7.4 inches
(913 × 574 × 189 mm)
44.1 × 27.5 × 9.6 inches
(1119 × 698 × 245 mm)
Weight Without Stand 10.6 lbs (4.8 kg) 18.4 lbs (8.34 kg) 26.5 lbs (12 kg)
With Stand 10.8 lbs (4.9 kg) 18.7 lbs (8.5 kg) 28.2 lbs (12.8 kg)
Active Screen Size (Diagonal) 31.5 inches 40 inches 49.5 inches
Screen Resolution 1366 × 768 1920 × 1080 1920 × 1080
Audio Power 6 W + 6 W 7 W + 7 W 10 W + 10 W
Power Supply 120 V ~ 60 Hz
Receiving
systems
Analog NTSC
Digital ATSC / QAM
Key Apps Netix, VUDU MOVIES & TV, Browser, Opera store, Pandora, Twitter, Facebook, Picasa, Accuweather, Viewster,
Youtube.
Power consumption 50W 70W 120W
Ports
3 HDMI ports (50"), 2 HDMI ports (32"/40"), 2 USB ports (50"), 1 USB port (32"/40"), LAN port for Ethernet, 1 Digi-
tal Audio output, 1 RF input, 1 Earphone Audio output, 1 RCA composite combine with component Video input, 1
left/right Audio input for composite, 1 DVI audio input.
Component Input 480 I / 60 Hz, 480 P / 60 Hz, 720 P / 60 Hz, 1080 I / 60 Hz, 1080 P / 60 Hz
HDMI Input RGB / 60 Hz (640×480, 800×600, 1024×768), YUV / 60 Hz (480 I, 480 P, 720 P, 1080 I, 1080 P)
Disclaimer: Subscriptions or other payments may be required to access content through different providers or
download apps. Some or all of the Application Services in this Hisense device may not function depending on
the Internet connection, local limitations of included Applications or other reasons outside of Hisense’s control.
Page 13
QUICK PROBLEM-SOLVING TIPS
When there is something wrong with your TV, turn it off and restart it. If this does not resolve the problem you can also refer to the tips
below. If the problem is still not resolved, then contact our Hisense Consumer Electronics Care Center at 1-855-344-7367 Monday
through Friday from 8 A.M. to 8 P.M. EST.
ISSUES POSSIBLE SOLUTIONS
No sound or picture
• Check if the power cord is plugged into a powered AC outlet.
• A power switch on the right side bottom edge of the front panel must be turned on. Press the button in the
remote control to activate the unit from Standby.
• Check to see if LED light is illuminated or not. If illuminated, power to TV is OK.
I have connected an external
source to my TV and I get no
picture and/or sound.
• Check for the correct output connection on the external source and for the correct input connection on the TV.
• Make sure you have made the correct selection for the input mode for the incoming signal.
When I turn on my TV, there is a
delay for a few seconds before the
picture appears. Is this normal?
• Yes, this is normal. The TV is initializing and searching for previous setting information.
The picture is normal but there is
no sound
• Check the volume settings.
• Check if 'Mute' mode is set to On.
Sound but no picture or black and
white picture
• If the picture is black and white, unplug the TV from the AC outlet and replug it after 60 seconds.
• Check that the Color is set to 50 or higher.
• Try different TV channels.
The sound and/or picture is
distorted or appears wavy
• An electric appliance may be affecting the TV. Turn off any appliances that are nearby and move it farther away
from the TV.
• Insert the power plug of the TV set into another power outlet.
The sound and picture is blurry or
cuts out
• If using an external antenna, check the direction, position and connection of the antenna.
• Adjust the direction of your antenna or reset or ne tune the channel.
A horizontal or vertical stripe
appears on the picture and/or the
picture is shaking
• Check if there is a source (such as an appliance or electric tool) nearby that is causing interference.
The plastic cabinet makes a
"clicking" type of sound
• The 'click' sound can occur when the temperature of the television changes. This change causes the television
cabinet to expand or contract, which makes the sound. This is normal and the TV is OK.
The remote control does not work
• Conrm that TV still has power and is operational.
• Change the batteries in the remote control.
• Check if the batteries are correctly installed.
Page 14
Certification and Compliance
FCC Notice
This device has been tested and found to comply with the limits
for a Class B digital device pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
device generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. If this device does cause
harmful interference to radio or television reception, which can
be determined by turning the device off and on, the user is
encouraged to try to correct the interference by one or more of
the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the device and receiver.
Connect the device into an outlet on a circuit different from that
to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
help.
NOTE:Themanufacturerisnotresponsibleforanyradioor
TVinterference causedbyunauthorizedmodificationsto
this equipment. Such modifications could void the user’s
authoritytooperatetheequipment.
The Wi-Fi Module complies with FCC radiation exposure limits
set forth for an uncontrolled environment. This device should be
installed and operated with a minimum distance of 20 centimeters
between the radiator and your body.
EnergyStar
Your Hisense TV is ENERGY STAR® qualified
in the "Energy savings" mode. It meets
strict energy efficiency guidelines set by the
U.S. Environmental Protection Agency and
Department of Energy. ENERGY STAR is
a joint program of these government agencies, designed to
promote energy efficient products and practices. Changes to
certain features, settings, and functionalities of this TV (i.e.
TV Guide, Picture, Sound) can increase or change the power
consumption. Depending upon such changed settings, the power
consumption may exceed the limits required for the ENERGY
STAR qualification in the "Energy savings" mode.
NOTE:Thiscanbeappliedto32H5Band40H5B,not50H5GB.
The terms HDMI and HDMI High-Definition
Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI Licensing LLC in the United
States and other countries.
Manufactured under license from Dolby
Laboratories. Dolby and the double-D symbol
are trademarks of Dolby Laboratories.
©2015. All rights reserved. Hisense and the Hisense logo are registered
trademarks of Hisense. Other brand and product names are registered
trademarks of their respective owners.

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