Hisense Electric LCDD0077 LED LCD TV User Manual

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ES-G
H5 Series
Quick Start Guide
Help Hisense improve the environment by reducing paper waste.
For detailed instructions and feature descriptions, access the full User Manual online.
© 2017 Hisense Company Ltd. All Rights Reserved.
All material in this Quick Start Guide is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US, CANADA,
MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or
in part, in any manner, electronic, print, or otherwise, without the prior written consent of Hisense Company Ltd. is a violation of Hisense
Company Ltd. rights under the aforementioned laws.
No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or
otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd.
Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following addresses:
USA:
Hisense USA Corporation
PO Box 3289
Suwanee, GA 30024
CANADA: Hisense Canada Co., Ltd
2283 Argentia Road, Unit 16
Mississauga, ON, Canada
L5N 5Z2
MEXICO: Hisense Mexico S. de R.L. de C.V.
Blvd. Miguel de Cervantes Saavedra No 301
Torre Norte Piso 2, Col. Ampliación Granada
Miguel Hidalgo, Ciudad de México, C.P. 11520
Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks of Hisense Company Ltd.
and its subsidiaries. All other trademarks are the property of their respective holders.
©2017. All rights reserved. Hisense and the Hisense logo are trademarks of Hisense. Other brand and product names are trademarks of
their respective owners.
Enjoy TV in a Super Smart, Super Simple and Super Unique Way!
Smart LED TV with Popular Features
Multiple Connection Methods
• Ultra-fast access to launch Netflix®
• Built-in Wi-Fi®
• Numerous built-in social media, gaming and movie apps
• 2 USB Connector
• Thousands of movie titles to view
• 3 HDMI Connectors
• Air bridge technology for screensharing capability
• 1 LAN (Ethernet) port
• Many other cool features
High-Quality Picture and Sound
Easy Setup Menu and Simple Design
• Vibrant contrast and brightness to display images accurately
• Short and easy-to-follow first-time setup menu
• Crisp sound and powerful TV speaker output
• Simple user interface (UI) design to navigate the TV screens
• Descriptive features to help make your selections
Register Your TV!
Congratulations on the purchase of your new TV! This Quick Start Guide will walk you through a few easy steps
to set up your TV. For detailed instructions, access the User Manual on the support pages listed below.
Because we value your business, we want to keep you in the know of 'all things Hisense'. Using your mobile phone, scan the Registration page QR code
to register your TV. Depending on the make and model of your phone, you may need to download a QR code scanning app.
Country
Customer Care Center
U.S.A
• Phone: 1-888-935-8880
• Hours of Operation:
Monday - Friday: 9 AM to 9 PM EST
Saturday - Sunday: 9 AM to 6 PM EST
• Service Email: Service@hisense-usa.com
CANADA
• Phone: 1-855-344-7367
• Hours of Operation:
Monday - Friday: 8 AM to 8 PM EST
• Service Email: canadasupport@hisense.com
MEXICO
• Phone: 01-800-008 8880
• Hours of Operation: Monday - Friday 9:00-18:00
• Service Email: servicio@hisense.com.mx
Hisense Support Page
http://www.hisense-usa.
com/support/
http://www.hisense-canada.
com/support/
http://www.hisense.com.
mx/support/
*Scan to download user manual
REGISTER YOUR TV
http://www.hisenseusa.com/support/
productReg.asp
http://www.hisensecanada.com/support/
productReg.asp
http://www.hisense.
com.mx/support/
productReg.asp
Disclaimer: This Quick Start Guide is intended as a general guideline to help you set up your TV. Images
throughout this document are for illustrative purposes only and may differ from the actual product.
PACKAGED CONTENTS
Your package in which you purchased your new TV contains the following items:
TV
2 AAA batteries
A left and right leg that forms the TV stand
Quick Start Guide (this document)
Important Safety Information and Warranty Card leaflet
4 screws
Remote Control		
IMPORTANT:
To prevent accidentally discarding items that came with your TV, be sure to check ALL of the foam in the carton box.
· Please check foam for accessories before discarding.
· Veuillez vérifier la mousse pour qu'il n'y ait pas d'accessoires avant de la jeter.
· Antes de desechar la espuma, asegúrese de retirar todos los accesorios.
Required tools and devices
Wireless router (not included) for Internet connectivity
Phillips screwdriver (not included) to secure the TV stand
HDMI and other types of cables (not included) to connect external devices to the TV
Wall mount bracket (not included) if you prefer to mount the TV to the wall
BUTTONS AND PORTS ON THE TV
TV Side View
TV Bottom View
SERVICE
AUDIO
OUT
DIGITAL
AUDIO OUT
LAN
HDMI 3
PB
PR
VIDEO
COMPONENT IN
AV IN
AUDIO
HDMI 2(ARC)
HDMI 1
ANT/CABLE
DC 5V
USB 2
0.5A(MAX)
DC 5V
USB 1
0.5A(MAX)
Back View of the TV
STEP 1. Attach the TV stand or wall mount bracket (not included)
Attach the TV Stand
CAUTION:
Be sure to disconnect the A/C power cord before installing a stand or Wall-Mount brackets.
The LED display is very fragile and must be protected at all times when installing the legs that form the stand. Be sure to protect the
TV screen from getting scratched or damaged by any hard objects. In addition, DO NOT exert pressure on the front of the TV at any
time because it could crack.
To attach the left and right leg that forms the stand:
1. Carefully place your TV face down on a soft, flat surface to prevent damage to the TV or scratching to the screen.
2. Remove the 2 legs from the foam and then insert the stands into the bottom slots of the TV.
3. Use the screws that came inside the carton with your TV to secure each leg tightly.
leg
Screws: ST4X14F
Screws: ST4X14F
leg
Attach the Wall Mount Bracket (not included)
• To prevent internal damage to the TV and ensure it is
mounted securely, be sure to use fixing screws (not
provided) that are 8 ~ 10 mm in length when measured from
the attaching surface of the mounting hook.
Before you begin the third-party manufacturer instructions, be
sure to do the following things:
1. Place the TV face down on a clean, safe and cushioned surface.
2. Remove the TV stand if you already attached it.
3. Place the spacers (not included) in the corresponding bracket
holes.
8 ~ 10 mm
Wall mount bracket
Screw
Spacer
Rear cover of the TV
Screw
(not provided)
Wall mount hole pattern
VESA (mm)
200 × 200
Wall mount screw size (mm)
M6
Follow instructions provided with the Wall mount bracket.
To complete the installation, please contact the wall-mount
manufacturer or the retailer from which you purchased the TV.
Spacer
(not provided)
The selected screws are 8 ~ 10 mm in length when measured
from the attaching surface of the rear cover. The diameter and
length of the screws differ depending on the Wall mount bracket
model.
Bracket
(not provided)
CAUTION:
• When you attach the mount, be sure to use the spacers
(provided by the third-party manufacturer) between the TV
and the bracket.
NOTE: The diameter and length of the screws differ depending
on the wall mount bracket model.
STEP 2. Connect devices to your TV
Check to ensure that you have selected the right cables for the ports and that they are connected securely. Loose connections can affect
the quality of the picture image and color.
TV label
Port
Cable
External Equipment
Brief Description
VHF/UHF Antenna
ANT/CABLE
Connect an outdoor VHF/UHF antenna.
ANT OUT
Antenna
Connect a High Definition Multimedia Interface
(HDMI) cable from an external device.
HDMI
COMPONENT IN
VCR
PB
Blue
PR
Red
VIDEO
AV IN
Green
White
Connect a component video cable and left-right
audio cables from an external AV device.
DVD Player/Recorder
Video
Camera
Set-top Box
Red
Satellite
antenna
cable
Satellite Receiver
Yellow
Connect a composite video cable and left-right
audio cables from an external AV device.
White
Red
Connect an optical cable from an external
digital audio system.
DIGITAL AUDIO OUT
Audio Amplifier
Speaker
TV label
Port
Cable
External Equipment
Brief Description
Connect headphones to hear audio from the
TV.
AUDIO
OUT
Connect an audio adapter (not provided) from
an external analog audio system.
White
Red
Audio Amplifier
Speaker
Connect a USB device for browsing photos,
music and movies.
The unit only recognizes a USB Memory Stick.
USB
DC 5V
0.5A(MAX)
LAN
SERVICE
LAN
Connect an Ethernet cable to access a network
or the Internet. The TV also has a wireless
connectivity feature.
This port is not available for you to connect an external device. It can only be used by our factory for testing
purposes.
Buttons on your TV remote
Infrared transmitter
Power on / off
INPUT
Change TV input source
Enter Channels / input numbers
Turn Closed Caption On/Off
CC
Live TV
TV
D-pad (up/down/left/right
navigation buttons)
Return to the previous place in the menu or app
Volume (up/down)
Dash button
Select a digital sub-channel
Special function buttons
The button for the Quick setup menu
Confirmation button
OK
BACK
EXIT
VOL
CH
NRT
APP
APP
APP
APP
Channel (up/down)
Set the audio language(MTS)
MTS
Media content control function buttons
Exit the application
Display the Home screen
Mute and restore sound
Choose (Turn
to leave
Video
description
Narrate
thethe
Video
description
onfeature
or off) On or Off
Quick access buttons to apps
STEP 3. Begin using your remote
1. Slide the back cover to open the battery compartment of the
remote control.
Remote Control Range Information
The remote control can work at a distance of up to 26 feet in
front of the TV set.
It can work at a 30 degree horizontal or vertical angle.
Gently push and slide
Insert the batteries
Gently push and slide
2. Insert two AAA size batteries. Make sure to match the (+) and (-)
ends of the batteries with the (+) and ( - ) ends indicated in the
battery compartment.
3. Replace the battery compartment cover.
Important Information about the remote and batteries:
• Discard batteries in a designated disposal area. Do not
throw them into a fire.
• Remove old batteries immediately to prevent them from
leaking into the battery compartment.
• If you do not intend to use the remote control for a long
time, remove the batteries.
• Battery chemicals can cause a rash. If the batteries leak,
clean the battery compartment with a cloth. If chemicals
touch your skin then wash it immediately.
• Do not mix old and new batteries.
• Do not mix alkaline, standard (carbon-zinc) or rechargeable
(NiCd, NiMH, etc.) batteries.
• Do not continue using the remote if it gets warm or hot.
Call our Support Center immediately on the support website.
10
Program Your Universal Cable or Satellite Remote
Control to Operate Your New Television (only for
USA)
If you would like to program your other household remote controls
to your new television, please refer to the User's Manual supplied
by your Cable or Satellite provider. It should include instructions
on how to program their remote to your television.
A list of codes for the most common Cable and Satellite providers
are listed below. Use the code that is associated with your Cable
or Satellite provider (if applicable).
DIRECTV......0178, 10178, 10019, 10748, 11314, 11660, 11710,
11780, 12049, 10171, 11204, 11326, 11517, 11564, 11641, 11963,
12002, 12183
Time Warner Cable......386, 0178, 10178, 400, 450, 461, 456,
0748, 1463, 0463, 10463
Comcast......0178, 10178, 10463, 11463, 10748, 11314, 11660,
10171, 11204, 11326, 11517, 11641, 11780, 11785, 11892, 11963,
12002
Cox Communications......0178, 10178, 1326, 1463
Dish Network......505, 627, 538, 720, 659
If the code associated with your Cable or Satellite provider is
not listed, does not work or you cannot locate the instructions to
program your remote, call your local Cable or Satellite provider's
customer service center.
STEP 4. Power on the TV
If your Cable or Satellite provider does not have a code available, please
contact us at one of the phone numbers on Page 2.
Plug the power cord into a power outlet.
Using Your Cable Set-top Box or Satellite Receiver
Remote as a ‘Universal’ Remote
If you prefer to use your Cable Set-top Box or Satellite Receiver
Remote as a ‘Universal Remote’, then visit the Support page to
view a list of the codes.
Power Cord
Wall Outlet
11
STEP 5. Complete the first-time setup menu
Press the Power button
on the remote to turn on the TV. A
splash screen that shows the logo appears. Next, the First-Time
Setup Menu begins by prompting you to choose your Language,
Country, and Time Zone.
After the splash screen that shows the logo appears, begin the firsttime setup menu.
Screen
Task
Language
and Location
• Using the D-pad arrows of your remote, choose
your Language, Country and Time Zone. Next,
navigate to the Forward arrow and press OK.
TERMS OF
SERVICE
• Press OK to select Accept All. When you’re done
navigate to the Forward arrow and press OK.
TV USAGE
MODE
• Select Home (which appears by default).
Next,navigate to the Forward arrow and press OK.
• Note: ‘Store mode’ should only be selected by
Retailers who plan to demonstrate the TV.
NETWORK
• If your TV does not automatically detect an Ethernet
CONNECTION connection, then select Wi-Fi. When you’re done,
select your network from the list that displays and
move to the next screen.
12
Screen
Task
REMOTE
BUTTON
SETUP
Select how you receive your TV channels. Choose
from one of the following sources below and then move
to the next screen.
• TV
• AV
• Component
• HDMI
STEP 6. Begin to enjoy your TV
Your Smart TV is easy to use and brag-worthy!
Now that you’ve completed the first-time setup menu, the Home
screen is your starting point for navigating the TV. Gone are
the days where your TV only provides one way for you to be
entertained. This showpiece provides you the convenience
of watching a program on a live channel, accessing Video on
Demand to watch a movie and many other entertainment options.
TIP: You only need to scan for channels if your TV is
connected to an Antenna.
Using your remote, press the Home button to begin enjoying your
TV.
Congratulations! Your TV is now ready to use.
Press the OK confirmation button on your remote if you are fine with the
selections that appear on the screen. Otherwise, navigate to the back
arrow on the screen to change your selection.
Disclaimer: Subscriptions or other payments may be required to access content through some applications. Some or all of the included
or downloaded application services in this Hisense device may not function depending on the Internet connection, local limitations of
included applications or other reasons outside of Hisense’s control. HISENSE EXPRESSLY DISCLAIMS RESPONSIBILITY FOR ANY
APPLICATION SERVICE FROM FUNCTIONING AT ANY TIME, FOR CONTENT IN ANY APPLICATION SERVICE, FOR DISRUPTIONS
OF SERVICE, LOCAL OR REGIONAL LIMITATIONS, WARRANTIES OF TITLE, NO INFRINGEMENT, AND FOR IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. By purchasing this device, you accept such
Disclaimer without any claim on Hisense at any time.
13
PRODUCT SPECIFICATIONS
Model Name
39H5D+
39H5507
Dimension
(W × H × D)
Without Stand
34.9 × 20.4 × 3.3 inches
(886 × 517 × 84 mm)
With Stand
34.9 × 22.2 × 8.0 inches
(886 × 564 × 203 mm)
Without Stand
14.1 lbs (6.4 kg)
With Stand
14.3 lbs (6.5 kg)
Weight
Active Screen Size (Diagonal)
39 inches
Screen Resolution
1920 × 1080
Audio Power
7W+7W
Power consumption
70W
Power Supply
120 V ~ 60 Hz
Receiving
systems
Analog
NTSC
Digital
ATSC / QAM
Key Apps
Netflix, Vudu, YouTube, Amazon Instant Video, Pandora and Opera App (Some apps only for USA)
Ports
3 HDMI ports, 2 USB port, LAN port for Ethernet, 1 Digital Audio Output, 1 RF Input, 1 Earphone Audio Output,
1 RCA Composite Video Input, 1 left/right Audio Input for Composite, 1 RCA Component Video Input
Component Input
480 I / 60 Hz, 480 P / 60 Hz, 720 P / 60 Hz, 1080 I / 60 Hz (only for 40"/43"), 1080 P / 60 Hz (only for 40"/43)
HDMI Input
RGB / 60 Hz (640×480, 800×600, 1024×768), YUV / 60 Hz (480 I, 480 P, 720 P, 1080 I (only for 40"/43"), 1080 P (only
for 40"/43")
Other features
Smart TV, Wi-Fi, Dynamic contrast Picture, VESA standard wall mount support
''+'' would be replaced by any number, letter or blank.
Disclaimer: All products, product specifications, and data are subject to change without notice to improve reliability, function, design or
otherwise.
14
QUICK PROBLEM-SOLVING TIPS
When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If
the problem is still not resolved, then refer to our contact information on page 2.
ISSUES
POSSIBLE SOLUTIONS
There is no sound or picture
from the TV
• Check to see if the power cord is plugged into a power outlet.
• Press the Power button on the remote control to activate the unit from 'Standby' mode.
• Check to see if the LED light is on or not. If it is, then the TV is receiving power.
I have connected an external
source to my TV and do not
see a picture and/or hear any
sound
• Check for the correct output connection on the external source and for the correct input connection
on the TV.
• Make sure you have made the correct selection for the input mode for the incoming signal.
When I turn on my TV, there
is a delay for a few seconds
before the picture appears. Is
this normal?
• Yes, this is normal. The TV is initializing and searching for previous setting information.
The picture is normal but there • Check the volume settings.
is no sound
• Check if 'Mute' mode is set to On.
Sound but no picture or black
and white picture
• If the picture is black and white, unplug the TV from the AC outlet and replug it after 60 seconds.
• Check that the Color is set to 50 or higher.
• Try different TV channels.
The sound and/or picture is
distorted or appears wavy
• An electric appliance may be affecting the TV. Turn off any appliances that are nearby and move it
farther away from the TV.
• Insert the power plug of the TV set into another power outlet.
The sound and picture is blurry • If using an external antenna, check the direction, position and connection of the antenna.
or cuts out
• Adjust the direction of your antenna or reset or fine tune the channel.
A horizontal or vertical stripe
appears on the picture and/or
the picture is shaking
• Check to see if there is an appliance or electric tool nearby that is causing interference.
15
ISSUES
POSSIBLE SOLUTIONS
The plastic cabinet makes a
"clicking" type of sound
• The 'click' sound can occur when the temperature of the television changes. This change causes
the television cabinet to expand or contract, which makes the sound. This is normal and the TV is
OK.
The remote control does not
work
• Confirm that TV still has power and is operational.
• Change the batteries in the remote control.
• Check if the batteries are correctly installed.
Need more help?
Additional help is available online at support links on Page 2. You will find answers to frequently asked questions,
downloadable firmware and more.
16
Certification and Compliance
ENERGY STAR
Your Hisense TV is ENERGY STAR® qualified
in the "Energy savings" mode. It meets
strict energy efficiency guidelines set by the
U.S. Environmental Protection Agency and
Department of Energy. ENERGY STAR is
a joint program of these government agencies, designed to
promote energy efficient products and practices. Changes to
certain features, settings, and functionalities of this TV (i.e.
TV Guide, Picture, Sound) can increase or change the power
consumption. Depending upon such changed settings, the power
consumption may exceed the limits required for the ENERGY
STAR qualification in the "Energy savings" mode.
FCC Notice
This device has been tested and found to comply with the limits
for a Class B digital device pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
device generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. If this device does cause
harmful interference to radio or television reception, which can
be determined by turning the device off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and
the double-D symbol are trademarks of Dolby Laboratories.
Reorient or relocate the receiving antenna.
Increase the separation between the device and receiver.
Connect the device into an outlet on a circuit different from that
to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
help.
The terms HDMI and HDMI High-Definition Multimedia
Interface, and the HDMI Logo are trademarks or
registered trademarks of HDMI Licensing LLC in the United States and other
countries.
Manufactured under license from THAT Corporation.
THAT Corporation, dbx-tv, Total Sonics, Total Surround
and Total Volume are registered trademarks of THAT
Corporation. Total Technology is a trademark of THAT Corporation.
NOTE: The manufacturer is not responsible for any radio or
TV interference caused by unauthorized modifications to
this equipment. Such modifications could void the user’s
authority to operate the equipment.
The Wi-Fi Module (FCC ID: PPQ-WN4640R) complies with
FCC radiation exposure limits set forth for an uncontrolled
environment. This device should be installed and operated with
a minimum distance of 20 centimeters between the radiator and
your body.
17

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