Hisense Electric LCDE0016 Part15 Subpart B-LED LCD TV User Manual W9HLCDE0016 2

Hisense Electric Co., Ltd. Part15 Subpart B-LED LCD TV W9HLCDE0016 2

Contents

W9HLCDE0016_User Manual 2

Quick Start GuideHelp Hisense improve the environment by reducing paper waste. For detailed instructions and feature descriptions, access the full User Manual online at www.hisense-usa.com/support.H4 Series
2Your easiest way to endless entertainmentControl with easeControl your Hisense • Roku TV with the super simple remote, your smartphone or tablet. Cast mediaSend video, music and photos from your smartphone or tablet to the big screen.SearchFind movies and TV shows across top streaming channels,* sorted so you can choose the best option or value.Choose & personalizePersonalize your Home screen with broadcast TV, your favorite 1500+ streaming channels, your game console and other devices.*Roku® Search is for movies and TV shows and does not work with all channels.Connect now to get the most out of your Hisense • Roku® TV
3Get the most out of your Hisense • Roku TV Congratulations on your new Hisense • Roku TV! This Quick Start Guide will walk you through a few easy steps to get your TV set up, start streaming over 1,500 streaming channels, and much more. For more details about setup and features of your new TV, access the online Hisense • Roku TV User Manual at www.hisense-usa.com/support.To access the user manual, you will need to enter your model number located on the side and back of the TV or on the outside of the box.From the Support page, you can also:• Access Frequently Asked Questions• Download the latest firmware for your TV • Order accessories• Access warranty information To speak to a representative in our Electronics Consumer Care Center, call 1-888-935-8880 Monday through Friday from 8 A.M. to 8 P.M. EST and Saturday through Sunday from 9 A.M. to 6 P.M. EST.You can also send an email to Service@hisense-usa.com.This Quick Start Guide is intended as a general guideline to help you set up your Hisense • Roku TV. Images throughout this document are for illustrative purposes only and may differ from the actual product.
4Register your TV to receive Hisense newsBecause we value your business, we want to keep you in the know of 'all things Hisense'. Using your mobile phone, scan the first QR code to register your TV and the second QR code to access the Support page. Depending on the make and model of your phone, you may need to download a QR code scanning application. You can also access the Product Registration or Support page by visiting www.hisense-usa.com/support/productreg or www.hisense-usa.com/support.Packaged contentsYour package in which you purchased your new TV contains the following items:• Hisense • Roku TV• Stand cover• TV base• Power cord• Hisense • Roku TV Quick Start Guide (this document)Registration page QR code Support page QR code• Important Safety Information and Warranty Card leaflet• 2 AAA batteries• Hisense • Roku TV remote• 8 Phillips screws (total): 4 (M5x12mm) and 4 (ST4x16mm)IMPORTANT: Look inside the styrofoam (within the upper and bottom parts of the box) to make sure that you have removed all items that come with the TV.Required tools and devices• Phillips screwdriver (not included) to attach the TV stand• Wireless router (not included) for Internet connectivity
5Buttons and ports on the Hisense • Roku TV USBHDMI 3DC 5V 0.5A(MAX) HDMI 2TV Bottom ViewTV Side ViewButton ViewHDMI 1(ARC) VIDEO LAV INRAnt/Cable /AUDIO OUTDIGITALAUDIO OUTAC power cordAC power cord
6 1BaseStand coverScrew (ST4×16)BaseStand cover 2STEP 1. Attach the TV stand or wall mount bracket (not included) For steps to attach the wall mount see page 7.Insert the stand cover into the base as shown.Secure the stand cover to the base with 4 screws (ST4×16).Place the TV face down on a soft surface and secure the stand to the TV with the 4 (M5x12) screws. 3 Screw (M5×12)
7Install the wall mount bracket (not included)If you wish to mount the TV on a wall, you must purchase a wall mount bracket separately. However, before you begin the manufacturer's instructions be sure to:1. Remove the TV stand if you already attached it. 2. Place the TV face down on a clean, safe and cushioned surface. 3. Place the spacers (not included) in the corresponding bracket holes. CAUTION:• When attaching the wall mount, use the spacers (provided by the third-party manufacturer) between the TV and the bracket.Bracket (not provided)Screw (not provided)Spacer (not provided)• To prevent internal damage to the TV and ensure it is mounted securely, use fixing screws (not provided) that are 9.5-11.5 mm in length when measured from the attaching surface of the mounting hook.Wall mount hole pattern VESA (mm) 400 x 400 Wall mount screw size (mm) M6Follow instructions provided with the wall mount bracket. • If you are not sure of your ability to complete the installation, contact a professional installer or service technician for assistance. Hisense is not responsible for any damages or injuries that occur due to mishandling or incorrect assembly.• The selected screws are 9.5-11.5 mm in length when measured from the attaching surface of the TV rear cover. Note: The diameter and length of the screws differ depending on the wall mount bracket model.The rear cover of the TV SpacerScrewWall mount bracket9.5 - 11.5 mm
8STEP 2. Connect devices to your TVCheck to ensure that you have selected the right cables for the ports and that they are connected securely. Loose connections can affect the quality of the picture image and color.TV label Port Cable External Equipment Brief DescriptionANT/CABLEAntenna VHF/UHF AntennaANT OUTConnect an outdoor or indoor antenna.HDMIDVD Player/RecorderSet-top BoxSatellite ReceiverSatellite antenna cableVCRVideo CameraConnect a High Denition Multimedia Interface (HDMI) cable from an external device.AV INVIDEO YellowConnect a composite video cable and left-right audio cables from an external AV device.LWhiteRRedDIGITAL AUDIO OUTSpeakerAudio AmplierConnect an optical cable from an external digital audio system.
9TV label Port Cable External Equipment Brief Description / AUDIO OUTUSBDC 5V 0.5A(MAX)Connect a USB device for browsing photos, music and movies.The unit only recognizes a USB Memory Stick.Connect headphone for audio out of the TV.Connect an audio adapter (not provided) from an external analog audio system.
10Meet your remoteThe TV remote should feel right at home in your hand. We designed it to be incredibly intuitive for watching TV and navigating on-screen menus. TIP: The button gives you easy access to picture settings, display options and more. Try it on every screen.AB GJLMEHFNKDCIPOWER Turn TV on and offBACK Return to previous screenHOME Return to Roku Home screenOK Select an option from a menuUP or DOWN Move up or down; LEFT or RIGHT Move left or rightINSTANT REPLAY Replay last 7 seconds of streaming video OPTIONS View more options RWD SCAN Rewind streaming video, scroll left one page at a timePLAY/PAUSE Start or pause playbackFWD SCAN Fast forward streaming video, scroll right one page at a timeCHANNEL SHORTCUT Instant access to popular channelsVOLUME UP Increase TV volumeVOLUME DOWN Decrease TV volumeMUTE Silence TV soundAEICGKMBFJDHLN
11STEP 3. Power up Power up your TV remote by inserting the included batteries.CAUTION• Dispose the batteries in a designated disposal area. Do not throw them into a fire.• Remove old batteries immediately to prevent them from leaking into the battery compartment.• If you do not intend to use the remote control for a long time, remove the batteries.• Battery chemicals can cause a rash. If the batteries leak, clean the battery compartment. If chemicals touch your skin, wash it immediately.• Do not mix old and new batteries.• Do not mix alkaline, standard (carbon-zinc) or rechargeable (for example, NiCd or NiMH) batteries.• If your remote gets warm/hot during use, discontinue use and contact customer support immediately at www.hisense-usa.com/support.
12Using Your Cable Set-top Box or Satellite Receiver Remote as a ‘Universal’ Remote If you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a ‘Universal Remote’, then refer to the manual that your cable or satellite service provided. It will include instructions on how to program their remote to your television. Codes for the Most Common Cable and Satellite Providers Use the Hisense code that is associated with your cable or satellite provider (if applicable)Service Provider Hisense CodeAT&T U-Verse 1346, 1013, 1041, 1327, 1363, 1004Bright House Cable 0748Cablevision 068, 069, 078, 096, 100, 164, 168, 229, 026Charter 12355, 2002, 1204, 1423, 1517, 0171, 1963, 0463, 1463, 0842, 1326, 167, 415, 424, 450, 456, 461, 507, 523, 567, 577, 586Comcast 0178, 10178, 10463, 11463, ,10748, 11314, 11660, 10171, 11204, 11326, 11517, 11641, 11780, 11785, 11892, 11963, 12002Cox Communication 0178, 10178, 1326, 1463,DirecTV 0178, 10178, 10019, 10748, 11314, 11660, 11710, 11780, 12049, 10171, 11204, 11326, 11517, 11564, 11641, 11963, 12002Dish Network 505, 627, 538, 720, 659Time Warner 386, 0178, 10178, 400, 450, 461, 456, 0748, 1463, 0463, 10463Tivo 0091
13Note: If the Hisense code associated with your Cable or Satellite provider is not listed above, does not work or you cannot locate the instructions for programming your remote to your television, call your service provider’s Customer Service center. If your service provider does not have a Hisense code available, then locate additional codes in the FAQ section at www.hisense-usa.com/support or call the Hisense Electronic Consumer Care Center at 1-888-935-8880 Monday – Friday from 8 a.m. to 8 p.m. EST, Saturday and Sunday from 9 a.m. to 6 p.m. EST.Service Provider Hisense CodeONN 4671, 0371, 2891RCA 12049UEI 2183, 3519Verizon 0198, 0490, 0775, 3264, 0205, 0532
14Press the Power button on the remote to turn on the TV. A startup screen appears that displays the Hisense • Roku TV logo. Choose Set up for home use to access all TV features and maximize Eco Save. Turn on the TVConnect the power cord to the back of your TV and plug it into a power outlet. Note: Only retailers that need to set up the TV for display should select Set up for store use. Wall OutletPower Cord
15Connecting brings out your TV’s full potential!Make any night a movie nightMore than 35,000 movies to choose from, across major streaming movie channels like Netflix, Amazon Instant Video, Redbox Instant, VUDU, and more.*Explore loads of free trialsYour Hisense • Roku TV comes packed with special offers, including 30-day free trials from popular streaming channels like Amazon Instant Video, Netflix, Redbox Instant, Spotify, DailyBurn, and more. Rule the watercoolerBinge on the most buzzworthy shows on streaming channels like FOXNOW, HBO GO, Hulu Plus, & Netflix.* Live stream your favorite sports with the biggest selection of streaming sports packages out there.Get in the grooveStream music from one of 85 music channels like Pandora, VEVO and Spotify. Access your entire MP3 collection instantly with Amazon Cloud Player or the Roku Media Player.*Subscriptions or other payments may be required to access content on certain channels. For example, Netflix requires a paid subscription, which gives you access to movie and TV show titles in the Netflix streaming catalog. Some channels may not be available to all households in every market or in all countries where Roku players or other products with the Roku platform are sold.
16STEP 4. Complete the guided setup It’s the final stretch, hurray! To connect your Hisense • Roku TV to the Internet:1. Sign in to your wireless network. The TV automatically finds the local wireless networks in your area and lists them from the strongest to weakest signal. Select your network and sign in. Remember that network passwords are case sensitive. 2. Activate your Roku account. From your smartphone, tablet, or computer, go to www.roku.com/link and enter the code that is displayed on your TV screen. Roku accounts are free, and while a valid credit card number is required to create your account, rest assured you will only be charged if you authorize purchases of apps and games from the Roku Channel Store. If you are not ready to connect your TV to a wireless network, you can still use it to view live broadcast channels through your antenna, Set Top Box (STB) or Satellite. Complete the rest of the on-screen prompts and setup is done. Congratulations! NOTE: Once you’re connected, your TV will automatically update with the latest software—plus you can start streaming the entertainment you know and love. Unlike other TVs, your new Hisense • Roku TV automatically receives regular software updates in the background when it’s connected to the Internet. This allows it to give you a better experience.**Disclaimer: Subscriptions or other payments may be required to access content through different providers or download apps. Some or all of the Application Services in this Hisense device may not function depending on the Internet connection, local limitations of included Applications, or other reasons outside of Hisense's control.
17STEP 5. Personalize your Home screenThe Hisense • Roku TV Home screen is your starting point to enjoy endless live and streaming entertainment. The Home screen menu lets you access a ton of streaming entertainment, search for streaming movies and TV shows and change your settings.The grid of tiles on the right lets you visually choose among your favorite streaming channels and the inputs where you have attached devices such as a DVR, game console, antenna, or set top box. Continue using the remote to personalize your Home screen and channel line-up, stream movies, and so much more. The fun has just begun!
18Product specificationsMODEL NAME 48″ H4 Series 50″ H4 SeriesDimension (W x H x D)Without Stand 43″ x 25.5″ x 3.3 ″(1091 x 647 x 85 mm)44.4″ x 26.3″ x 3.1″(1129 x 667 x 79.9 mm)With Stand 43″ x 26.2″ x 7.7″(1091 x 666 x 195 mm)44.4″ x 27″ x 7.7″(1129 x 688 x 195 mm)Weight Without Stand 33.1 lbs (15 kg) 33.1 lbs (15 kg)With Stand 37.5 lbs (17 kg) 37.5 lbs (17 kg)DISPLAYActive Screen Size (Diagonal) 47.6 inch 49.5 inchScreen Resolution 1920 x 1080 1920 x 1080Panel Selected Full High Denition backlight Full High Denition backlightPOWERPower Supply AC 120V, 60Hz AC 120V, 60HzStandby Consumption Less than 1W Less than 1WAudio Power 8W + 8W 10W + 10WCHANNELS & SIGNALING
19Receiving Channels VHF: 2 - 13, UHF: 14 - 69, CATV: 1 - 125Digital Terrestrial Broadcast (8VSB): 2 - 69Digital cable (64/256 QAM): 1 - 135VHF: 2 - 13, UHF: 14 - 69, CATV: 1 - 125Digital Terrestrial Broadcast (8VSB): 2 - 69Digital cable (64/256 QAM): 1 - 135CHANNELS & SIGNALINGTuner Type Frequency synthesized Frequency synthesizedReceiving System Analog: NTSCDigital: ATSC/QAMAnalog: NTSCDigital: ATSC/QAMHDMI Input RGB/60Hz (640x480,800x600,1024x768)YUV/60Hz (480I,480P,720P,1080I,1080P)RGB/60Hz (640x480,800x600,1024x768)YUV/60Hz (480I,480P,720P,1080I,1080P)OTHER FEATURESParental Control Yes Ye sHD Supported Denitions 480i, 480P, 720P, 1080i,1080P 480i, 480P, 720P, 1080i,1080PSleep Timer Yes Ye sWall Mount Support VESA Standard (excluded) VESA Standard (excluded)Energy Star 6.1 Yes NoWi-Fi Built In Yes Ye sEnvironmental Conditions Temperature: 41°F - 95°F (5°C - 35°C)Humidity: 20% - 80% RHAtmospheric pressure: 86 kPa - 106 kPaTemperature: 41°F - 95°F (5°C - 35°C)Humidity: 20% - 80% RHAtmospheric pressure: 86 kPa - 106 kPa Product specifications (continued)
20Quick problem-solving tips When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If the problem is still not resolved, then contact our Hisense Electronics Consumer Care Center at 1-888-935-8880 Monday through Friday 8 A.M. to 8 P.M. EST and Saturday through Sunday from 9 A.M. to 6 P.M. EST. SOUND OR PICTURE ISSUES POSSIBLE SOLUTIONSYou do not see a picture when turning on the TV• Check if the LED light is on. If it is, then there is power to the TV.• The TV may be in Standby mode. Press the Power button on the remote control to activate the unit from Standby.• Check if the power cord is plugged into an active electrical outlet.You have connected an external source to your TV but can not nd it on the Home screen• Make sure your external source is turned on.• Check to see if the correct input tile is selected on the Home Screen for the external source you want to view.• Check to see if the external source device connection is snug and fully inserted into the TV port.When you turn on your TV, there is a delay for a few seconds before the picture appears• This is normal. If you have already set up your TV, it is initializing and searching for previous setting information.You see a normal picture but do not hear any sound• Check that volume is turned up.• Check if “Mute” mode is ON. Turn off mute by pressing the Mute button again, or pressing volume up.You hear sound but picture color is faded or in black and white• Check that the Color value is set to 50 or greater. • Check the color on another channel or input tile.Your sound or picture is distorted or appears wavy• Turn off and/or remove any electrical appliance that may be nearby the TV panel.• Insert the power plug of the TV set into another power outlet.
21SOUND OR PICTURE ISSUES POSSIBLE SOLUTIONSYour sound or picture is blurry or cuts out• If you are using an external antenna, check the connections for a snug and tight t.• Adjust or reposition the antenna placement.You see horizontal/vertical stripes on the picture, or it is shaking• Turn off and/or remove any electrical appliance that may be nearby the TV panel.• Insert the TV power cord into another electrical outlet.CONNECTIVITY ISSUES POSSIBLE SOLUTIONSYou cannot connect to your wireless network• Make sure you have selected the correct wireless network name on the Choose Wireless Network screen.• Make sure that you entered the correct wireless password for your network (passwords are case sensitive).• If you have turned off SSID broadcasting on your wireless router, add your network by selecting Add Private Network from the Select Wireless Network screen.• To check if it is a password problem, temporarily disable security on the wireless router.• If you are not getting 3 or more signal strength bars above the wireless network icon, adjust the position of the TV (if possible) or the wireless router. Even a few inches in one direction or another may help.REMOTE CONTROL ISSUES POSSIBLE SOLUTIONSYour remote control is not responding to button presses• Check that the TV is still on.• Check that the batteries are good and are inserted properly.• Check that there are no obstacles between the remote control and the front of the TV.• Try moving closer to the TV. If the LED on the TV ashes when you press any of the buttons on the remote control, the issue is not with the remote control.Quick problem-solving tips (continued)
22Certification and ComplianceFCC NoticeThis device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the device and receiver. Connect the device into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user's authority to operate the equipment.The WiFi Module complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.Energy StarYour Hisense TV is ENERGY STAR® qualified in the "Eco Save" mode. It meets strict energy efficiency guidelines set by the U.S. Environmental Protection Agency and Department of Energy. ENERGY STAR is a joint program of these government agencies, designed to promote energy efficient products and practices. Changes to certain features, settings, and functionalities of this TV (i.e. TV Guide, Picture, Sound) can increase or change the power consumption. Depending upon such changed settings, the power consumption may exceed the limits required for the ENERGY STAR qualification in the "Eco Save" mode.NOTE: This only applies for some TV models.This TV incorporates High-Definition Multimedia Interface (HDMITM) technology.HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.©2014. All rights reserved. Hisense and the Hisense logo are registered trademarks of Hisense. Other brand and product names are registered trademarks of their respective owners.
© Hisense Company Ltd. and 2014 Roku, Inc. All material in this Quick Start Guide is the property of Hisense Company Ltd. and Roku Inc. and its subsidiaries, and is protected under U.S. and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of Hisense Company Ltd. and Roku, Inc. is a violation of the rights of Hisense Company Ltd. and Roku, Inc. rights under the aforementioned laws. No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd. and Roku, Inc. Requests for permission to store, reproduce, transmit or distribute materials may be made to the following address: Hisense USA Corporation 7310 McGinnis Ferry Road Suwanee, GA 30024.Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their respective holders. Roku, Roku TV, Happy Streaming and the Roku logo are the trademarks or registered trademarks of Roku, Inc.

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