Hisense Electric LCDF0050 LED LCD TV User Manual

Hisense Electric Co., Ltd. LED LCD TV

Contents

W9HLCDF0050_User Manual 1

This user manual contains all of the information that you need to set up, use, maintain and enjoy your TV. H4 Model Series Hisense • Roku TVUser Manual
© 2014 Hisense Company Ltd. All Rights Reserved.All material in this User Manual is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of the Hisense Company Ltd. is a violation of Hisense Company Ltd. rights under the aforementioned laws. No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd.Requests for permission to store, reproduce, transmit or distribute materials may be made to the following address: Hisense USA Corporation7310 McGinnis Ferry RoadSuwanee, GA 30024.Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their respective holders.
I IIThe lightning flash with arrowhead symbol, within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the to constitute a risk of electric shock.The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.Hisense and associated logos where applicable are registered trademarks of Hisense Group in the United States and/or other countries. All other trademarks are property of their respective owners. © 2013 Hisense USA, Corporation. All Rights Reserved. TM) technology. trademarks or registered trademarks of HDMI Licensing LLC.FCC StatementNOTE:This equipment has been tested and found to comply with the limits for a class B digital Device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio Communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.FCC ID Number WiFi Module: TC2-N1002The WiFi Module complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. WARNINGThe manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user's authority.Energy StarYour Hisense TV is ENERGY STAR ® qualified in the “Energy Saving” mode. It meets strict energy efficiency guidelines set by the U.S. Environmental Protection Agency and Department of Energy. ENERGY STAR is a joint program of these government agencies, designed to promote energy efficient products and practices. Changes to certain features, settings, and functionalities of this TV (i.e. TV Guide, Picture, Sound) can increase or change the power consumption. Depending upon such changed settings, the power consumption may exceed the limits required for the ENERGY STAR qualification in the “Energy Saving” mode.NOTEWhere the MAINS plug or an appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.
III IVImportant Safety Instructions1. Read these instructions.2. Keep these instructions. 3. Heed all warnings.4. Follow all instructions.5. Do not use this apparatus near water.6. Clean only with dry cloth.7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.11. Only use attachments/accessories specified by the manufacturer.12. Use only with cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.13. Unplug this apparatus during lightning storms or when unused for long periods of time.14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.15. Apparatus should not be exposed to dripping or splashing, and objects filled with liquids, such as vases, should not be placed on the apparatus.16. An outside antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits, or where it can fall into such power lines or circuits. When installing an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits, as contact with them might be fatal.17. Do not overload wall outlets and extension cords, as this can result in a risk of fire or electric shock.18. Do not push objects through any openings in this unit, as they may touch dangerous voltage points or short out parts that could result in fire or electric shock. Never spill or spray any type of liquid into the unit.19. If an outside antenna or cable system is connected to the unit, be sure the antenna or cable system is grounded to provide some protection against voltage surges and built-up static charges, Section 810 of the National Electrical Code, ANSI/NFPA 70, provides information with respect to proper grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size of grounding conductors, location of antenna discharge unit, connection to grounding electrodes, and requirements for the grounding electrode.20. When replacement parts are required, be sure the service technician uses replacement parts specified by the manufacturer or those that have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock or other hazards.21. Upon completion of any service or repairs to this unit, ask the service technician to perform safety checks to determine that the unit is in proper operating condition.22. When you connect the product to other equipment, turn off the power and unplug all of the equipment from the wall outlet. Failure to do so may cause an electric shock and serious personal injury. Read the owner's manual of the other equipment carefully and follow the instructions when making any connections.23. Sudden high volume sound may cause hearing or speaker damage. When you use headphones, (if the unit is equipped with a headphone jack) keep the volume at a moderate level. If you use headphones continuously with high volume sound, it may cause hearing damage.CONDENSATION: Moisture will form in the operating section of the unit if the unit is brought from cool surroundings into a warm room or if the temperature of the room rises suddenly. When this happens, unit's performance will be impaired. To prevent this, let the unit stand in its new surroundings for about an hour before switching it on, or make sure that the room temperature rises gradually.Condensation may also form during the summer if the unit is exposed to the breeze from an air conditioner. In such cases, change the location of the unit.HOW TO HANDLE THE LCD PANEL: Do not press hard or jolt the LCD panel. It may cause the LCD panel glass to break and injury may occur. If the LCD panel is broken, make absolutely sure that you do not touch the liquid in the panel. This may cause skin inflammation.If the liquid gets in your mouth, immediately gargle and consult with your doctor. Also, if the liquid gets in your eyes or touches your skin, consult with your doctor after rinsing for at least 15 minutes or longer in clean water.Possible Adverse Effects on LCD Panel: If a fixed (non-moving) pattern remains on the LCD Panel for long periods of time, the image can become permanently engrained in the LCD Panel and cause subtle but permanent ghost images. This type of damage is NOT COVERED BY YOUR WARRANTY. Never leave your LCD Panel on for long periods of time while it is displaying the following formats or images: Fixed Images, such as stock tickers, video game patterns, TV station logos, and websites. Special Formats that do not use the entire screen. For example, viewing letterbox style (16:9) media on a normal (4:3) display (black bars at top and bottom of screen); or viewing normal style (4:3) media on a widescreen (16:9) display (black bars on left and right sides of screen).The following symptoms are not signs of malfunction but technical limitation. Therefore we disclaim any responsibility for these symptoms. LCD Panels are manufactured using an extremely high level of precision technology, however sometimes parts of the screen may be missing picture elements or have luminous spots.This is not a sign of a malfunction. Do not install the LCD Panel near electronic equipment that produces electromagnetic waves. Some equipment placed too near this unit may cause interference. Effect on infrared devices - There may be interference while using infrared devices such as infrared cordless headphones.Declaration of ConformityThis device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference and (2)This device must accept any interference received, including interference that may cause undesired operation.Your TV also contains material that can be recycled and reused. For disposal or recycling information, contact your local authorities or the Electronic Industries Alliance at www.eia.org to find a recycler in your area.TO USE AC POWER1. The power cord is attached to the TV at the factory. 2. Connect the AC cord into an AC outlet.End of life directivesPower sourceWARNINGDo not connect this unit to the power using any device other than the supplied AC cord. This could cause fire, electrical shock, or damage.Do not use with a voltage other than the power voltage specified. This could cause fire, electrical shock, or damage.CAUTIONWhen this unit is not used for a long time, (e.g., away on a trip) in the interest of safety, be sure to unplug it from the AC outlet.Do not plug/unplug the AC cord when your hands are wet. This may cause electrical shock.The LCD panel contains almost 3 million thin film transistors, which provide exceptionally sharp video quality. Occasionally, a few non-active pixels may appear on the screen as a fixed black (in the case of a dead pixel), blue, green, or red point. These non-active pixels do not adversely affect the performance of your TV, and are not considered defects.Non-active pixelsImportant Safety Instructions
VI
1 2Tablee oof Contents Table of Contents Images throughout this user manual are for illustrative purposes only and may differ from the actual product. Images throughout this user manual are for illustrative purposes only and may differ from the actual product.Using your Hisense Roku TV Remote Control .................................................................... 15Putting Batteries in the Remote Control ............................................................... 15Your Hisense Roku Enhanced Remote ................................................................ 15Button Descriptions ............................................................................................... 16 TV LED Status Lights and Virtual KeyboardsTV LED Status Indicator Lights ............................................................................. 17Virtual Keyboard ................................................................................................... 17Virtual Search Keyboard ...................................................................................... 17First Time Guided SetupTurning the TV ‘On’ for the First Time.........................................................................18Choose a TV setup mode ..................................................................................... 18Connect to the Internet ......................................................................................... 18Activate Your Roku Account .................................................................................. 18Navigating the Home Screen Overview.................................................................................................................... 19‘Connected’ Mode versus ‘Unconnected’ Mode .................................................... 19Types of Tiles that Appear on the Home Screen Grid ...................................... 19Navigating the Home Screen Grid ................................................................... 19Customizing the Home Screen Grid ................................................................. 20Moving Tiles ................................................................................................. 20 Removing Tiles ............................................................................................ 20Adding Tiles ................................................................................................. 20Adding Input Tiles ........................................................................................ 20Using the Options Menu ....................................................................................... 21Important Safety InstructionsFCC Statement ........................................................................................................... I Child Safety ................................................................................................................I IImportant Safety Instructions ..................................................................................I I I - I V Getting Started With Setting Up Your TVRegister Your TV to Receive Hisense News .............................................................. 5Package Contents ................................................................................................. 5Required Tools .................................................................................................... 5Attaching a TV Stand or Wall Mount Bracket ...................................................... 6Lifting and Moving the TV ............................................................................... 7Installing the Stand ......................................................................................... 7Installing a Wall Mount Bracket (not included) ............................................... 8Locating Ports and Buttons on Your TV .......................................................... 9Connecting Devices to the TVConnecting an antenna, cable or satellite box .......................................................... 10Connecting an Audio Visual (AV) device with a composite cable .............................. 10Connecting an AV device with an HDMI cable .......................................................... 11Connecting a Headphone .......................................................................................... 11Connecting a PC with a VGA Cable .......................................................................... 11Connecting an Audio Receiver with a Digital Audio Cable. ....................................... 12Establishing an Internet ConnectionConnecting to a Wireless Network.............................................................................13Using Your Remote Control
3 4Table of Contents Table of Contents Images throughout this user manual are for illustrative purposes only and may differ from the actual product. Images throughout this user manual are for illustrative purposes only and may differ from the actual product.Customizing Advanced Settings for your TVAdvanced Settings .........................................................................................................25Software Updates and Product ID NumbersReceiving Software Updates .........................................................................................26Locating the Model and Serial Numbers .......................................................................26Quick Problem Solving TipsQuick Problem Solving Tips.................................................................................... 27-28General TV Settings .............................................................................................. 21Overview of the Roku ChannelsOverview of the Roku Channels.............................................................................. 21Movies .................................................................................................................. 21TV Shows ............................................................................................................. 21News .................................................................................................................... 21Search .................................................................................................................. 22Channel Store ....................................................................................................... 22Settings ................................................................................................................. 22Network ............................................................................................................ 22 Themes..............................................................................................................22 Screensaver.......................................................................................................22 Sound effects volume........................................................................................22 Captions............................................................................................................22 Time..................................................................................................................22 TV Picture Settings...........................................................................................22 TV Inputs..........................................................................................................22 Audio.................................................................................................................23Parental controls (Turning it On)........................................................................ 23 Hiding the Movie, TV Shows and News Channels ............................................ 23 Turning Off Parental Controls.............................................................................23 Resetting Parental Controls ............................................................................. 23 Changing Your PIN ........................................................................................... 23 System .............................................................................................................. 24About................................................................................................................24Power...............................................................................................................24System Restart................................................................................................24System Update................................................................................................24Factory Reset..................................................................................................24Third-Party Licenses.......................................................................................24
5 6Register Your TV to Receive Hisense NewsThank you for choosing this Hisense • Roku TV. This User Manual provides information about the numerous features and easy-to-understand connect devices to your TV, attach the TV stand, complete the Guided Setup, configure your settings, stream content and much more. Because we value your business, we want to keep you in the know of ‘all things Hisense’. Using your mobile phone, scan the first QR code to register your TV and the second QR code to access the Support page. Depending on the make and model of your phone, you may need to download a QR code scanning application. You can also access the Product Registration or Support page by visiting www.hisense-usa.com/support or www.hisense-usa.com/support/productregFigure 1. Product Registration QR CodeFigure 2. Product Support QR CodePACKAGE CONTENTSYour package in which you purchased this Hisense Roku TV contains the following items:• Hisense • Roku TV • TV stand • TV base• Hisense Roku TV Quick Start Guide • Important Safety Information and Warranty Card leaflet• 2 AAA batteries for the remote • Power cord• Hisense Roku TV Enhanced Remote Control• 8 Phillips screws (total): 4 (M5x12mm); 4 (ST4x16 mm)IMPORTANT: Look inside the styrofoam (within the upper and bottom parts of the box) to make sure that you have removed all items that come with the TV.REQUIRED TOOLS AND DEVICES• Phillips screwdriver (not included) to attach the TV stand• Wi-Fi device or Wireless router (not included) for Internet connectivityGetting Started With Setting Up Your TV Getting Started With Setting Up Your TVLifting and Moving the TVInstalling the Stand • We recommend that at least 2 people are available to lift and transport the TV. • Before moving or lifting the TV, disconnect the power cord and all cables.• When holding the TV, face the screen away from you to avoid damage.• Hold the top and bottom of the TV firmly.Follow the steps and illustrations below to install the stand. Figure 4. Stand Installation stepsCa. Secure the STAND COVER to the STAND COLUMN with 4 screws.b. Insert 2 (ST4) screws in the front and 2 (M5) screws in the back. Da. Align the BASE STAND with the screw holes located on the bottom of the TV.b. Secure the BASE STAND to the TV with the four screws tightly.BASE STANDTV BACK0hPP6&5(:6A BCarefully place your TV on a soft, cushioned, surface to prevent damage to the screen.M5 x 12mmSecure the STAND COLUMN to the BASE with four screws.BASESTAND COLUMNSCREWSSTAND COVERSTAND COLUMNSCREWSSTAND COVERSTAND COLUMN0hPP
7 8Getting Started With Setting Up Your TVInstalling a Wall Mount Bracket (not included)Your TV can be mounted on a wall using a wall mount bracket (not supplied) that can be purchased separately. Before you begin the installation instructions provided by the wall mount manufacturer, we suggest that you do the following things:1. Remove the TV stand if you already attached it.2. Place the TV face down on a clean, safe and cushioned surface.3. Place the spacers (not included) in the corresponding bracket holes.CAUTION• Be sure to use the provider spacers between the TV and the bracket when attaching the mount.• To prevent internal damage to the TV and ensure it is mounted securely, be sure to use fixing screws (not provided) that are 9.5 - 11.5 mm in length when measured from the attaching surface of the mounting hook• When you mount your TV on the wall or place it on furniture, maintain a distance of at least 4 inches between the TV and other objects (walls, cabinet sides, and so on) to ensure proper ventilation andd prevent the TV from overheating.• Do not mount the TV at more then a 12 degree tilt.• Do not use screws that differ from the length and diameter that we have recommended.• Do not fasten the screws too firmly. This may damage the TV or cause it to fall, leading to personal injury. Hisense is not liable for these kinds of accidents.• Be careful when you touch the TV. Some parts may be warm or hot.• Do not place any type of fabric or papers underneath, on top of, or beside the TV. This can block ventilation and cause a fire.• For detailed information about installing the wall mount bracket, see the third-party manufacturer’s instructions or contact a professional installer for assistance.• Do not operate or handle the TV with wet handsFollow instructions provided with the Wall-Mount bracket. • If you are not sure of your ability to complete the installation, contact a professional installer for assistance. Hisense is not responsible for any damages or injuries that occur due to mishandling or incorrect assembly. • The screws that we recommend are 9.5-11.5 mm in length when measured from the attaching surface of the TV rear cover. The diameter and length of the screws differ depending on the Wall-Mount Bracket model.Leave at least this much space around the set.Leave at least this much space around the set.4 inches(10cm)4 inches(10cm) 4 inches(10cm)4 inches(10cm)4 inches(10cm)2 38 inches(6cm)12 inches(30cm) 12 inches(30cm)Correct way to attach the TV stand Correct way to attach the wall mount bracketWall WallAir circulation is blocked. Figure 5. Correct way to attach the TV standFigure 6. Correct way to attach the wall mount bracketLocating Ports and Buttons on Your TVLocating Ports and Buttons on Your TVFigure 8. Side, Bottom and Button View of the Hisense Roku TV USBHDMI 3DC 5V 0.5A(MAX) HDMI 2TV Bottom ViewTV Side ViewButton ViewHDMI 1(ARC) VIDEO LAV INRAnt/Cable /AUDIO OUTDIGITALAUDIO OUTAC power cord
9 10Connecting Devices to Your TV Connecting Devices to Your TVConnecting an antenna, cable or satellite boxConnecting an Audio Visual (AV) device with a composite cableThis section provides the steps to connect various types of devices to the TV.Connecting Devices to the TV1. Connect one end of a coaxial cable (not included) to the [RF OUT] jack on the antenna, cable or satellite box. If you are using an antenna with twin-lead cable, you may need a 300-75 Ohm adapter (not provided) to connect it to the back of your TV. Likewise, if you are using several antennas, you may need a combiner (not provided).2. Connect the other end of the cable to the [ANT/CABLE IN ] jack on the side of the back panel.3. Select TV as the input source using the [INPUT] button.1. Use the audio and video cables to connect the composite video/audio jacks (of the external AV device) to the AV IN jacks of the TV. (Video = yellow, Audio Left = white, and Audio Right = red).2. Plug the connected devices into the main socket before switching on the TV.3. Select AV as the input source using the [INPUT] button.Figure 9. Connect an antenna to the TVor ANT OUTCableVHF/UHF AntennaEXTERNAL DEVICESTV JACKANT/CABLE(not included)(not included)Figure 10. Connect an AV device with a composite cableDVD Player/RecorderVideo CameraEXTERNAL DEVICESSet-top boxSatellite ReceiverSatellite antenna cableVCRA/V OUTVideoLRWhite(L)White(L)Yellow(Video)Yellow(Video)Red(R)Red(R)TV JACKVIDEOAV INL RAV Cable (not included)Connecting an AV device with an HDMI cableThis type of connection supports digital connections between HDMI-enabled AV devices such as a Personal Video Recorder (PVR), DVD, Blu-Ray, AV receiver and digital devices. In addition, some devices (such as a PVR or DVD player) require an HDMI signal to be set to Output in the settings of the device.For instructions, please refer to the User Manual for the device.1. Use an HDMI cable to connect the [HDMI] output jack of the AV device to the [HDMI] jack on the TV.2. Plug the connected devices into the main socket before switching on the TV.3. Select one of the HDMI sources as the input source using the [INPUT] button.HDMIHDMITV JACKEXTERNAL DEVICESDVDSet-top BoxHDMI Cable (not included)Figure 11. Connect an AV device with an HDMI cableThe HDMI connector provides video and audio signals. It is not necessary to connect an audio cable.NOTEConnecting a HeadphoneYou can connect headphones or an analog sound bar to the [AUDIO OUT] jack on your set. While the headphone is connected, the sound from the built-in speakers will be disabled.TV JACKAudio Cable (not included)Figure 12. Connecting a headphone
11 12Connecting Devices to Your TVConnecting an Audio Receiver with a Digital Audio Cable1. Use an audio cable to connect the digital [AUDIO IN] jack of the AV device to the digital [AUDIO OUT] jack of the TV. Another option is to use an RCA Y-cable (1/8”-stereo mini to L/R phono - not provided) to connect analog sound system to the [AUDIO OUT] jack of the TV.2. Plug the connected devices into the main socket before switching on the TV.3. Select the corresponding source on the audio receiver.TV JACKS EXTERNAL DEVICESPowerless Bass SpeakerSpeakerDIGITALAUDIO OUT/AUDIO OUTWhite(L)Red(R)Audio Cable (not included)Figure 13. Connecting an audio receiver with a digital audio cableConnecting a USB device to the USB port1. Browse photos, music and movies by inserting your USB device into the [USB] port.2. Select the Roku Media Player tile from the Home screen.Establishing an Internet ConnectionConnecting to the Internet through a Wireless (Wi-Fi) DeviceThis section shows how to establish a wireless Internet connection for your TV.Button Configuration (PBC) or PIN (Personal Identification Number). WPS will automatically configure the SSID. Our built-in wireless LAN adapter supports the IEEE 802.11 b/g/n communication protocols and we recommend that you use an IEEE 802.11n router. When you play a video over an IEEEE 802.11 b/g connection, the video may not play smoothly.• You must use the Hisense built-in Wireless LAN Adapter to use a wireless network because the TV does not support an external USB network adapter.• To use a wireless network, your TV must be connected to a wireless IP sharer. If the wireless IP sharer supports Dynamic Host Configuration Protocol (DHCP), your TV can use a DHCP or static IP address to connect to the wireless network.• Select a channel for the wireless IP sharer that is not currently being used. If the channel set for the wireless IP sharer is currently being used by another device nearby, this will result in interference and communication failure.• If you apply a security system other than the systems listed below, it will not work with the TV.• If Pure High-throughput (Greenfield) 802.11N mode is selected and the Encryption type is set to WEP, TKIP or TKIP-AES (WPS2 Mixed) for your Access Point (AP), then the Hisense TV will not support a connection in compliance with these Wi-Fi certification specifications.• If your access point (AP) supports Wi-Fi Protected Setup (WPS), you can connect to the network via Push Wireless Wi-Fi device or Wireless IP sharerLAN CableWireless Adapterbuilt-in the TV setThe LAN Port on the Wall(not included)Figure 14. Connect the TV to a wireless networkNOTE
13 14Using the Remote ControlIn order to ensure that there are no performance issues to control your TV, we recommend that you only use the Hisense Roku Enhanced Remote Control that came with the TV.The remote is infrared (IR) and controls all TV and streaming functionality.NOTEUsing Your Hisense Roku TV Enhanced Remote ControlPutting Batteries in the Remote Control1. To open and lift off the battery cover, push the latch in the direction of the up arrow.2. Insert two AAA size batteries. Make sure to match the (+) and (-) ends of the batteries with the (+) and (-) ends indicated in the battery compartment.3. Close the battery cover.Do not expose the batteries to excessive heat (such as sunshine, fire or other sources).Your Hisense Roku Enhanced Remote Hisense Roku Remote Control Button DescriptionsUsing the Remote ControlFigure 15. Hisense Roku RemoteFigure 16. Hisense Roku Remote Control button descriptions
15 16TV LED Status Lights and Virtual KeyboardsTV LED Status Indicator LightsTable 1 provides a status description of the TV LED lights.TV State TV LED action What this meansOn (you are viewing content) Off The screen is communicating that the TV is on.Screensaver Off The screen is communicating that the TV is on.Off (no power) Off The TV does not have power.Off (active standby) Off The TV has power and is ready for you to enjoy.Starting up after it has been turned offSlow pulsing blink until it has completely started upThe TV is initializing.On (you are receiving an update from a USB)Slow pulsing blink until the update completesThe TV is updating.IR received from the remote Dims on and off once The TV is responding to what you have pressed on the remote.On (The TV is on but your Wi-Fi connection has disconnected)Patterned blink The TV has lost Wi-Fi connectivity.Virtual KeyboardThe Virtual Keyboard enables you to type in text fields as you navigate throughout different areas of your TV.To type a character using the remote control, you must be on a TV screen (for example, the Network channel) where you are prompted to type information. To launch the keyboard, press the OK button on your remote and use the left/right/up/down navigation buttons to move your cursor.Virtual Search KeyboardThe Virtual Search Keyboard enables you to search for movies, TV shows and other types of content by typing in a keyword.Figure 17. Virtual search keyboard screenshot First Time Guided SetupThe Guided Setup Wizard appears the first time you turn on the TV. It guides you step-by-step through the initial setup and configuration of your television.Choose a mode from where you will use the TVTo get started with the setup process:1. Press the red [POWER] button on your remote to turn on your TV. After you power on the TV, a Startup page appears that displays a Power On image along with the Hisense and Roku logos. Next, the boot up splash page appears that displays a themed background and Welcome. Figure 18. Hisense Roku TV Welcome Page2. Press OK to start the guided setup.3. Select Setup for home use or (if you’re a retailer that will set up the TV to display) Setup for store use. Connect to the InternetNOTE If you chose not to connect to the Internet and create a Roku account, then you will only see tilesfor each of your inputs and a limited menu of options. 1. Select Connect to the Internet.2. Choose the Wi-Fi connection. The TV begins to search for local Wi-Fi networks and lists the networks it finds in order, from the strongest to the weakest signal. After an Internet connection is established, the TV will attempt to determine the time zone in which it is operating. If it is unable to, then you are prompted to manually choose your time zone.Activate your Roku Account1. From your mobile phone, tablet, laptop or other Internet-connected device, go to roku.com/link and then enter the code that displays. NOTE The code displayed on the screen is only valid for a limited amount of time. If it expires before you are able to enter it on the Roku website, then another one must be generated. 2. Create a Roku account.Once you have completed creating an account, a confirmation message displays on the screen of your Internet-connected device. The TV now takes a few moments to update the Home screen with the set of streaming content that you purchased. Once this has completed, a confirmation message displays on the TV screen and prompts you to start streaming.The Hisense Roku TV page appears and shows tiles for each of your TV inputs and apps that you have added to your Roku account. In addition, you will also see the full set of menu options. Turning the TV On for the First-Time
17 18Navigating the Home ScreenOverview of the Hisense Roku TV Home Screen The Hisense Roku TV Home screen is your starting point for you to view or listen to content. The menu is on the left and grid tiles are on the right. The grid tiles represent physical TV input tiles (HDMI 1, HDMI 2 HDMI 3, Composite), a TV tuner tile, app tiles that have been factory installed or added from the Channel Store and channel tiles (for example, Netflix, Crackle and so on) that represent streaming content providers.‘Connected’ Mode versus ‘Unconnected’ ModeIn ‘Connected’ mode (that is when your TV is connected to the Internet and linked to a Roku account), the Home screen menu includes selections for:• Movies• TV Shows• News• Search• Channel Store• SettingsIf you do not want to use the Movies, TV Shows and News features, you can hide them by turning on the Parental controls setting. See the ‘Parental Controls’ section for instructions.In ‘Connected’ mode, your TV will also automatically receive the latest software updates. In ‘Unconnected’ mode, (that is when you have never connected your TV to the Internet and linked it to a Roku account), you will only see a limited menu of options (Home and Settings) and tiles for your TV inputs and Roku Media Player.You can still use the TV to view live broadcasts (not streaming content) without connecting it to the Internet and a Roku account; however, in order to maximize your TV viewing experience, we recommend that you connect to the Internet.Types of Tiles that Appear on the Home Screen Grid• Physical TV input tiles: When you select a tile that represents a Physical TV input,a live video and audio feed displays. When you select an input tile, the TV switches to that particular input and displays the video full screen. • TV tuner tile: If you select the TV tuner tile, (if available and not blocked by parental control) a live video and audio feed displays from the tuner’s current channel. Selecting the TV tuner tile displays the tuner’s current video feed full-screen, or if blocked by parental controls, displays a PIN entry overlay. You must enter the correct PIN to display the channel’s audio and video signal.• App tiles: When you select an App tile (for example, Pandora®), the application launches.• Channel Tiles: When you select a Channel Tile (for example, Hulu Plus™ or Focus™), the content for that particular channel launches.Navigating the Home Screen GridThe Home button on your remote immediately returns you to the Home screen whether you are watching streaming TV, live TV or in any other area. The Back button takes you the previous selection and eventually to the Home screen.Use the remote control Directional pad (D-pad) to navigate the grid. From the Home screen menu, press the D-pad right to move into to the grid and then use the 4 D-pad directional buttons to move up, down, right or left. The tile that is highlighted is the one that you have selected. Press the OK button on your remote to launch it.Customizing the Home Screen GridThere are several ways that you can customize the Home screen grid to suit your preference including moving tiles, removing tiles and adding tiles.Moving tilesBy default, TV input tiles are located at the top of the screen grid and app and streaming provider tiles are at the bottom. If you prefer a different layout, then you can move the tiles to suit your preference.To move tiles on the grid:1. Using the D-pad buttons on your remote, select the tile that you want to move.2. Press the STAR (*) button on the remote control. A Hisense Roku TV Media Player menu displays.3. Use the D-pad up/down buttons to select Move channel.4. Press OK on your remote to select Move channel. The pop-up menu goes away and the Home screen grid reappears with the selected tile surrounded by a border that shows arrowheads pointing in all valid movement directions.5. Use the D-pad arrow buttons to move the tile to the new location. As the tile moves, it displaces other tiles to make space for itself.6. Press OK on your remote to assign the tile to its current location in the grid.Removing tilesYou can remove any tile from the Home screen grid except for the offline Roku Media Player tile that appears if your TV has never been connected to the Internet or linked to a Roku account.To remove a tile:1. Using the D-pad buttons on your remote, select the tile that you want to remove.2. Press the STAR (*) button on the remote control. A pop-up window (that is labeled based on the name of the tile you have selected) displays.3. Select Remove channel. A Confirm Channel Removal window displays 4. Select Remove. The tile is removed. Adding tilesThe steps for you to add tiles varies based on whether you want to add streaming provider/app tiles or TV input tiles.Adding Apps/Streaming Provider TilesTo add an App or Streaming Provider tile to the Home screen grid:1. Go to the Channel Store.2. Find and select the desired channel or application.Navigating the Home ScreenFigure 19. Home screen
19 203. Add the channel/application and select any other options to complete the addition.The channel/application is added to the end of the Home screen grid.Adding Input TilesBy default, tiles for your TV inputs and tuner appear in the Home screen grid. You can always remove them and add them back to the grid manually or automatically.To manually add an Input tile to the Home screen grid:1. Go to Settings > TV Inputs.2. Select the input you want to add.3. Set up the input.To automaticaly add an HDMI input tile to the Home screen grid:1. Connect a device to any of the HDMI input ports.2. Turn on the device. The input and TV tuner tiles appear at the topmost position in the Home screen grid. When possible, the TV will recognize that a device has been connected to the port and add the HDMI tile to the beginning of the Home screen. The system will also identify the device type and automatically change the default tile label to a device name that is more user-friendly. Using the Options menuThe Options feature is only available when you are viewing or listening to live TV content. To access the Options menu, press the Asterisk [ ] button on the remote control.When the Options menu appears, selecting Advanced Picture Settings, displays the Advanced Settings menu.The menu of options that display will differ based on whether you are viewing a live TV broadcast from the TV tuner,video content from an HDMI input, video from the composite input or watching streaming video from a content provider. General TV Settings• TV brightness: This setting adjusts the brightness of the images on the TV screen. You can adjust the TV brightness from the following options:• Darker: This option is available if you are viewing a darker picture in a dark room.• Dark: This option is available if you want a slightly dimmer picture that saves energy.• Normal: This option is for general everyday viewing.• Bright: This option provides a slightly brighter picture that will be viewed in a light room.• Brighter: This option makes pictures brighter for bright rooms.• Picture mode: This setting provides the following options:• Eco save: This option enables you to save energy.• Movie: This option is available if you are going to dim the lights to watch a movie. • Normal: This option is great for general everyday viewing.• Sports: This option enables you to maximize your viewing experience while watching sports.• Vivid: This option is available if you want an intense and bright picture.• Custom: This option enables you to personalize settings for one of your physical TV inputs.• Audio mode: This setting adjusts the sound quality output from your TV speakers.• High treble: This option brightens high tones.• Speech: This option is available to make the dialog clearer.• Normal: This is great for everyday use.• Music: This option is available if you are listening to music.• Theater: This option is tuned for movies.• Big Bass: This option enables you to hear a deeper base/boom.• Sleep timer: This setting allows you to program your TV to turn off automatically within different time intervals.• Closed captioning: This setting provides text on the screen that describe what the speakers are saying. It can be turned ‘On’ or ‘Off’ and is for the hearing impaired. Various options are also available to customize the text style, text size, background color and more. • 120 Hz: You can turn this setting ‘On’ or ‘Off’ to affect the refresh rate (that is, the number of times per second moving images— such as athletic or video games —on your TV screen is refreshed). Navigating the Home Screen Menu ChannelsThe Home screen menu contains ‘channels’ (Movies, TV Shows, Music, News) for you to select from for your entertainment or settings preferences. Figure 20. Home screenMoviesThe Movies channel contains a library of numerous titles from various genres.To view the library, select Movies and press the OK button on your remote. You can find out more information about a particular title when you navigate to the posters that appear on the right side of the screen. Using the D-pad on your remote, click on a poster to select it.The price of the movie, rating information and length appears. If you want to view the trailer for the movie, press OK on your remote. Figure 21. Movies channel A synopsis of the movie appears along with a menu of options from which to choose. You can select ‘Watch trailer, Add to watchlist, or a rental amount.TV ShowsThe TV Shows channel contains a library of numerous TV show titles from different genres and categories.To view the library, select TV Shows and press the OK button on your remote. Posters for the TV shows appear to the right. Overview of the Menu Channels
21 22Menu ChannelsYou can find out more information about a particular title when you navigate to the posters that appear on the right side of the screen. Using the D-pad on your remote, click on a poster to select it. The rating, number of episodes and lead actors appears.To read a synopsis of the show, press OK on your remote. You can also select the Season of the show. Figure 22. TV Shows channelNewsThe News channel contains a library of News programs in different categories. To view the library, select News and press the OK button on your remote. Still images and headlines for the News programs appear to the right of the screen. You can find out more information (such as the duration of the news program) when you select the still image. Press OK on your remote to view that particular news program. SearchThe Search channel enables you to search for a movie, TV show, Actor, Channel or Game across multiple channels. To access the virtual search keyboard, from the Home screen, select Search and use the D-pad on your remote to place your cursor in the text field. Once you have placed the cursor in the text field, begin typing. Figure 23. Search channelMenu ChannelsChannel StoreThe Channel Store consists of 1000+ entertainment channels of various categories.that are free or fee-based.To access the Channel Store, from the Home menu, select Channel Store and navigate to the right to bring up library of categories in which to choose.Posters (or icons) for each channel display. When you select a poster, pricing, ratings and other information appear. Figure 24. Channel Store SettingsThe Settings channel enables you to customize settings that only pertain to the TV.Setting OptionsNetworkSelect Network to set up a Wi-Fi connection, view the status of your connection and other details (for example, IP address, Signal strength and so on).Themes Select Themes to configure the background for your Welcome page that appears when you turn on the TV. ScreensaverSelect the Screensaver to display when the TV is not in use and choose the type of clock that you want to appear on the screen.Sound effects volumeSelect this option to adjust the volume for sound effects.CaptionsSelect the Captions setting when you want to change the mode to ‘Off or ‘On’. You can also make other changes from the menu of options. TimeSelect the Time setting when you want to set your TV to turn off automatically within a certain time interval from the menu options (30 minutes, 1 hour, and so on). You can also set the time (based on your location) from this setting.When you turn the TV ‘Off’ and back ‘On’, the Sleep Timer becomes disabled.
23 24Menu ChannelsTV Picture SettingsSelect TV Picture Settings when you want to set the overall brightness for the TV.TV InputsSelect TV Inputs when you want to remove or rename a TV input.AudioSelect Audio when you want to turn TV speakers ‘On’ or ‘Off’, change the menu volume, audio mode or send audio from the TV back to your home theater receiver.Parental controlsSelect the Parental Controls feature when you want to prevent children from viewing inappropriate content. To use this feature, enter a 4-digit PIN. Once you have changed your PIN, you can show or hide the Movies, TV shows and News items from the main menu on the Home screen.From this menu, you can also block TV tuner programs based on TV and movie ratings.Turning ON Parental ControlsTo turn ‘On’ Parental Controls:1. From the Home screen navigate to the Settings channel.2. Select Parental Controls. A virtual number key pad appears to the right of the menu.3. Using the D-pad on your remote, navigate to the number pad and type a 4-digit password. 4. Confirm the password that you have created by entering it again and select OK. A confirmation message appears that states your PIN has been saved.5. Choose the type of content that you want to block by navigating to TV ratings, Movie ratings, or Block all un- rated programs and making your selections. Figure 25. Parental Controls Hiding the Movies, TV Shows and News channels.To hide the Movies & TV Shows or News channels from the Home screen:1. Turn on Parental Controls.2. Tab over to Home Screen.3. Select either Hide ‘Movies & TV Shows’ or Hide ‘News.’4. Tab down to TV Tuner. A menu of ratings options and descriptions (TV ratings, Movie ratings, Block all unrated programs) appears to the right side of the screen.5. Select the ratings option that you want to set controls. Turning ‘Off’ Parental ControlsTo turn ‘Off’ Parental Controls:1. From the Home screen, navigate to the Settings channel.2. Select Parental Controls. A virtual number key pad appears to the right of the menu.3. Using the D-pad on your remote, navigate to the number pad and type a 4-digit password. 4. Confirm the password that you have created by entering it again and select OK. A confirmation message appears.Resetting Parental controlsTo reset parental controls:1. From the Home screen, navigate to the Settings channel.2. Select Parental controls3. Enter your PIN. A submenu of options (TV tuner, Change PIN and Reset parental controls) appears on the right of the screen.4. Select Reset parental controls.5. Press the Play/Pause button your remote 3 times to erase all parental control settings, including the PIN.Changing Your PINTo change your PIN for Parental Controls:1. From the Home screen go to Settings > Parental controls.2. Enter your PIN and press OK. A submenu of options (TV tuner, Change PIN and Reset parental controls) appears on the right of the screen.3. Select Change PIN.4. Enter your new 4-digit PIN twice. A confirmation message appears that states your new PIN has been saved. 5. Select OK.SystemThe System feature provides access for you to view information about your TV, customize your power settings and check for updates manually.About View general information about your Hisense Roku TV such as the model number, software version, IP address and other details.Power:Set your TV to automatically turn off under certain conditions (such as after 15 minutes of no signal or 4 hours of no interaction).When you navigate to the right, a submenu of options appears to configure your power settings. By default, the After 15 minutes of no signal setting is enabled. This means that the TV will go into ‘Standby’ mode if no signal is detected for more then 15 minutes. System restartTurn the TV ‘Off’ and then ‘On’ again. System updateManually check for software and channel updates.Factory resetReset your TV settings or your entire TV configuration.Third party licensesRead information about the third party license.Menu Channels
25 26ADVANCED PICTURE SETTINGSYou can access the Advanced Settings menu from the Options menu. The options that appear in the Advanced Settings menu are based on the input you have selected.Backlight: This setting adjusts the overall brightness of the screen.Brightness: This setting adjusts the dark level of black areas of the picture.Contrast: This setting adjusts the level of light areas of the picture.Sharpness: This setting adjusts how sharp or soft the edges of objects in the picture appear.Color: This setting adjusts the intensity of the color in the picture.Tint: This setting adjusts the color balance from green to red to obtain accurate skin tones in the picture.Color temperature: This setting provides the following options:• Cool: This option creates a slight bluish color and is best for bright rooms. • Normal: This option is the default setting and does not cause any color change is best for general viewing.• Warm: This option creates a slight reddish color and is best for dark rooms.Picture size: This setting provides the following options:• Direct: Choose this option if you want to maintain the aspect ratio of the original picture and see every pixel on the screen.• Normal: This option maintains the aspect ratio of the original picture.• Stretch: This option stretches the picture horizontally.• Zoom: This option maintains the aspect ratio of the original picture by zooming into the picture without stretching it.• Auto: This is the default factory setting that automatically detects and shows the best image size for the picture. • Reset picture settings: This is available if you want to reset all of your settings.Customized Advanced Picture Settings Software Updates and Locating TV ID NumbersAll Hisense products have a model and serial number. To locate the model number for your Hisense Roku TV look in one or all of the following places:• The side or front of the box in which the TV was purchased• The back of the TV monitor towards the center Figure 26. Model and Serial Number locationsTo locate the serial number for your TV, look in one or all of the following places:• The side or front of the box in which the TV was purchased• The side of the TV monitor towards the bottomReceiving Software UpdatesLocating the Model and Serial NumbersCAUTION Do not unplug or turn off the TV during a software update. It can result in an incomplete update and cause damage to the TV. Automatic UpdatesThe Hisense Roku TV checks for software and channel updates automatically once per day. You can also manually check for updates. To check for updates manually:1. From the Home screen go to Settings > System > System Update.2. Select Check Now. The TV system begins to check for a new update and generates a confirmation message if you have the latest update.
27 28 Quick Problem-Solving TipsWhen you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If the problem is still not resolved, then contact our Hisense Electronics Consumer Care Center at 1-888-935-8880 Monday through Friday from 8 A.M. to 8 P.M. EST and Saturday through Sunday from 9 A.M. to 6 P.M. EST.Customers that are located in Canada should call 1-855-344-7367.Quick Problem-Solving TipsSOUND OR PICTURE ISSUES POSSIBLE SOLUTIONSYou do not hear any sound or see a picture ・ Check if the power cord is plugged into a powered AC outlet.・ A power switch on the TV must be turned on. Press the Power [ ] button on the remote control to activate the unit from Standby.・ Check to see if the LED light is either red or blue. If it is on, then there is power to the TV.You have connected an external source to your TV and do not see a picture and/or hear sound ・ Check for the correct output connection on the external source and for the correct input connection on the TV.・ Make sure you have made the correct selection for the input mode for the incoming signalWhen you turn on your TV, there is a delay for a few seconds before the picture appears ・ This is normal. If you have already set up your TV, it is initializing and searching for previous setting information.You see a normal picture but do not hear any sound ・ Check the volume settings.・ Check if ‘Mute’ mode is set to “OnYou hear sound but do not see a picture or it is in black and white ・ from the AC outlet and replug it after 60 seconds.・ Check that the Color is set to 50 or higher. ・ Try different TV channels.Your sound and picture is distorted or appears wavy ・ An electric appliance may be affecting the TV. Turn off any appliances that are nearby and move them farther away from the TV.・ Insert the power plug of the TV set into another power outlet.Your sound and picture is blurry or cuts out ・ If you are using an external antenna, check the direction, position and connection of it.・ tune the channel.CONNECTIVITY ISSUES POSSIBLE SOLUTIONSYou can not connect to my wireless home network during the guided setup ・ If you are getting 3 or more signal-strength bars above your wireless network, change the location of your TV or adjust the wireless router. ・ Make sure there are no obstructions (for example, cement walls) between your TV and the wireless router.・ Make sure you have selected the correct wireless router on the Choose wireless network screen.・ If your network is secured (passwords are case sensitive) make sure that you entered the correct password.・ If you have turned off SSID broadcasting on your wireless router, you can add your network by selecting Add network from the Select wireless network screen・ If security is enabled on your network, temporarily disable it on your router and try connecting againQuick Problem-Solving Tips (continued)When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If the problem is still not resolved, then contact our Hisense Electronics Consumer Care Center at 1-888-935-8880 Monday through Friday from 8 A.M. to 8 P.M. EST and Saturday through Sunday from 9 A.M. to 6 P.M. EST.Customers that are located in Canada should call 1-855-344-7367.REMOTE CONTROL ISSUES POSSIBLE SOLUTIONSYour remote control is not working ・ Try moving closer to the TV.・ Make sure that the batteries are working and inserted properly. ・ Make sure nothing is blocking the front of your TV.・ !each time you press a button, then the problem is not with the remote. Quick Problem-Solving Tips

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