Hisense Electric LCDF0097 LED LCD TV User Manual TempConfidential W9HLCDF0097 4
Hisense Electric Co., Ltd. LED LCD TV TempConfidential W9HLCDF0097 4
Contents
TempConfidential_W9HLCDF0097_User Manual 4
Warranty for USA LIMITED WARRANTY FOR HISENSEN TV’s Congratulations on your purchase! IMPORTANT: Just in case your newly purchased TV needs to be serviced, please keep the original packaging materials and original receipt. Damage to a Product returned to Hisense for service due to inadequate packaging, will void your warranty. l-iisense USA Corporation (“Hisense”), hereby warrants to the first end user consumer purchaser (“Purchaser") for this HisenseW television (“Product"), when shipped in its oiigiiial containei and sold or distributed in the United States and Pucno Rico by an authorized llisensc dealer, and provided that this Product was not sold either “as is , with all faults sales final" or per similar terms, that this Product will. dump the applicable warranty period as stated solely in this Limited Wanaiity, be tiee rtoin detects in material and workmanship, iiisensc Will, solely Wllhm the applicable waiianty period, and at Hlscnsc's sole discretion, either repair the deteetive Product or provide the purchaser with a like new or rerurbisheti product of similar or better quality HOW TO GET WARRANTY SERVICE: Warranty service may be obtained by Contactlng llisense using any of the methods below. Proof of purchase in the faint of an original hill of sale or rcceipted invoice with a legible date of purchase that evidences the Product is within the applicable warranty period must he presented to Hisense in order to obtain warranty service. Our contact intonnation is provided below. llisense will respond to warranty requests Within a commercially reasonable time. Warranty Service and Troubleshooting Information [or Customers in the United States and Puerto Rico To obtain warranty service and troubleshooting information, contact the Hisense Consumer Electronics Care Center. Call 1-888-935-8880 (MondayiFridsy from 9 an. - 9 pm. EST, Saturdayesunday from 9 am. - 6 pm.) or Email service@hisenserusatcom or visit our website www ON-SITE SERVICE: Certain Products are eligible lot ourslte service at Hiselise’s sole discretion To obtain onrsile service, Puichatct must call oi email Iiisense as desciibed above to double—shoot the issue with the Product. Hlscnsc customer care representatives may determine Product eligibility based on Purchaser’s description or the issue. which may result in a tleteirniiiatioii that the Product requires shipment to l-iiseiise's warehouse in lieu of onrsltc service. Onrsitc service may not be available in certain locations where an authorized service provider is not available. An authorized service provider is eiisidered unavailable if the Purchaser’s location cxcccds titty (50) miles from the service providel": business address. in the i7 Warranty for USA event that on.site service is not available, the Product must be shipped to llrsense’s warehouse. Products returned to l-lisense should be shipped in original or equivalent packaging, Purchaser is rcsponsihle for dcliiering the Product to a reputable shipper. ii Purchaser is unahle to secure proper packaging or shipping services, Home may, at its sole discretion, provide packaging and shipping tJn-site service requires that our authorized service provider be given clear, complete, unobstructed and easy access to the from and rcar oflhc Product. ()nrsitc scrvlcc docs not include mat the service provider removes, reinstalls or Ltansports the Product, It is possible that certain onesrte repairs will need to be completed off site, and at Hlscnse‘s discretion, require that the Product to be shipped directly to llisense's warehouse All panel replacements or repairs require that the Product be returned to IIiscnsc's warehouse once Hisense receives the Product and repairs or replaces it, Hisense wrll return the repaired/replaced Product back to the Purchaser. TERMS AND CONDITIONS: This limited warranty shall not apply to (a) Any defects caused or repairs required as a result of. abusive operation; negligence, accident; shipment damages; improper delivery and installation, application and use for which this Product was not intended as set forth in the user‘s manual or other applicable Product documentation (b) Airy dereets caused or repairs required as a result of any Product that has heen tampered with, modified, adiusted or repaired by any person other than llisense, a llisense authorized service provider or a llisense authorized service center or dealer. (6) Any replacement of accessories, glassware, consumable or peripheral items required through normal use of the Product, iiteludin g hut not limited to, earphones, remote controls, batteries, etc. (d) Any cosmetic damage to the Product surface or exterior, including but not limited to that which has been defaced or caused through normal wear and tear, improper shipping and handling or the use of chemical cleaning agents (e) Any defects caused or repairs required as a result ordamage caused by any exlemal or environmental conditions, including but not limited to. use or incorrect voltage. tluetuatioiis oi surges in transmission line/power line voltage, liquid spillage, or acts ofnature or ofced, (0 Warranty claims for Products returned with altered. illegible or missing model, factory serial numher and UL markings. (g) Any Products used for rental. business or commercial purposes. (h) Any installation, consumer instruction, delivery, setup, adjustment, and/or programming charges. (it A Product that is not i stalled in accordance with installation i strucnom included with the Product (ll Any signal reception problems (including antenna related problems). images “burn!" into the screen. signal noise or echo, interlerence or other signal transmission or delivery problems, availability of third-party provided services or content (including, without limitation, image, audio or video content). No other entity other than Hisense is authttrl/ed to extend, enlarge or transfer this warranty on hehatfot Hlseme. lhe express warranties in this limited warranty are, in lieu of and, except to the cxlcm prohibited by 18 Warranty for USA applicable law, Hisense disclaims all other warranties and conditions, express or implied, whether anslng by law, statute, by course of dealing or usage of trade, including, without limitation. implied warranties or eenditiens uf merchantability and/oi quality, fitness for a particular use or purpose, and/oi nonrinftingcmcnt Hisense does not warrant uninterrupted or crrorrftcc operation ufthix Product Limitations: (a) Hisense shall not be liable lot any incidental. special, consequential, economic, exemplary oi indirect damages ufaxly kmd oi natute (mcludlug lest pietits or damages fat loss oftitne or less nfusc or loss of data) arISIng from or in any connection with the use or performance ofa Product or a tailure ota Product, eyeri itHiserise is aware otor has been adyised orthe possibility orsuch damages; (b) the remedies described in this limited warranty eonstitute complete lullillnient or all obligations and I'csponsi 'lltles of IIIscnsc to the Purchaser with respect [a the Product and shall constitute full satisfaction of all claims, whether based in contract, negligence, strict liability 0r olhcrwi Somc States do not alluw the exclusion or limitation ol‘incidental or consequential damages, so the abuve llmltalion tn cXcluSIun may not apply to you. WARRANTY PERIODS: All warranty periods shall be calculated From thc datc otoriginal purchase by thc Purchaser, - LCD/LED TV: 1 year for parts and labor (replacement Pmducl and parts assume the tcmammg original warranty period, or ninety (90) days whichever is longer). o All accessories (Includmg but not limited to Stands, 3D Glasses, Remote Control. etc.). so days l‘ot parts and labor. This Warranty is only valid in the United States and Puerto Rico and only applies to Products sold/distributed and serviced in the United States and Puerto Rico. NO \VARRANTIES (WHETHER EXPRESS OR IMPLIED) INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FI1NESS FOR A PARTICULAR PURPOSE SHALL APPLY AFTER THE EXPRESS WARRANTV PERIOD STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN (BY ANY PERSON, FIRM OR ENTITY WITII RESPECT TO TlTE PRODUCT) SHALL BE BINDING 0N HISENSE. THIS WARRANTY IS THE EXCLUSIVE WARRANTY WITH RESPECT TO THE PRODUCT AND HISENSE IS THE EXCLUSIVE WARRANTY PROVIDER FOR TIIE PRODUCT, REPAIR OR REPLACEMENT IS TIIE EXCLUSIVE REMEDY OF THE CONSUMER. HISENSE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE. VHSUSE OR INABILITY TO USE THE PRODUCT NOTWITHSTANDING THE FOREGOING, CONSUMER'S RECOVERY AGAINST HISENSE SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT SOLD BY HISE SE THIS WARRANTV SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL END USER CONSUMER PURCHASER OF THE PRODUCT AND IS NOT TRANSFERABLEa Some States do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation 19 Warr my for USA uf incldcmal or cunscqucmial damages or alluw limnatians on wan‘anucs; mcl'cforc, rhe limumiuns 01' exclusions slamd above may not apply to Purchaser, solely wnhin those speerfie Sums This warramy gwcs you speeme legal rights, and you also may haw mher nghls which vary From Slaw w Stale, This warranty applies to Lhe maximum emm not prohibxled by law. CUSTOM ER RECORD Please fill and rclain for your records, along wnh proof oforigmal purchase You do nol need 1e send us lhis warranty card to receive warranty servic V Dale of Purchase. Store/Dealer: Model No: Serial No: 20 Warranty for Canada Hisense LCDiLED TV Li d Warranty 42 inch and under Carry Service Only 46 inch and Up On-Site service The Warranty lor Hisense Branded Product (including any accessories in the packaging) as supplied and distributed is warranted py Hisense Canada Co Ltd ("Hisense") to the original purchaser against detects in material and workmanship (Warranty) as loitows in Warranty Period Standard one year warranty pans and iapour irom the date at purchase listed on the pill ot sale to original purchaser Warranty cannot be transterred You must present the Hisense servicer with the bill of sale as the servicer ‘ require a copy tor his cl ’ to Hisense Canada Coverage tryour Hisense product is listed as Oanile warranty, thei warranty writ cover service up to IUDKm radius irom the nearest Hisense authorized service provider ii the product is outside the radius, it writ pe your responsioiiity to hung the TV to the Hisense Authorized Service Center ror service Oanile Service Orissite service requires clear, complete and easy access to the product by the authorized servicer and does not include removal or rarinstallaiion ot an installed pmduct it is possipie that certain on site repairs WIH not he completed Orissite, out writ requive that the product or pans oi the product, at the SeNicev‘S discretion he removed tor shop diagnosis and/or repair and return To obtain Warranty Semce and pertinent support question can Hieenae Cuslomerservice at 1-355-344-7351 or Email canadasupport@hisense.co Canada. To rece e Warranty service, the original purchaser or sales agent determination and service Proot at purchase in the torrn ot an on available in order to obtain senice tcontact Hisense Customer Support ror problem rial Eill otsaie or invoice must be made Exclusions and Limitations This Warranty covers manuvacturihg detects in materials and workmanship encountered in the normal use oi the Product, and does not Cover consumer instruction, delivery, installation, set-up, adiuslmenls, signal reception problems (including antenna), cosmetic damage or damage due to acts oi nature accident misuse, abuse, negligence commercial use or modiiicatioh oi, or to any part oi the Product. in addition, this warranty does not cover images imprinted on the screen oy leaving still picture tor extended time. This warranty applies to the original purchaser only and does not cover products sold AS IS or WITH ALL FAULTS, or consumapies (e g iuses, baitenes puips etc) The Warranty is void ii the VaClDrysappiied model and serial numper has peen delaced, altered or removed irom the Product This Warranty is valid only in Canada only and applies to products purchased and serviced in Canada THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE EXPRESSLV DESCRIBED ABDVE WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITV OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTV PERIOD STATED ABOVE, AND No OTHER EXPRESS WARRANTV OR GUARANTV GIVE Bv ANV PERSON, FIRM OR ENTiTv WITH RESPECT To THE PRODUCT SHALL BE BINDING oN HISENSE. THIS WARRANTV iS THE ExCLuSiVE WARRANTV WITH RESPECT To THE PRODUCT AND HISENSE iS THE EXCLUSIVE WARRANTV PROVIDER FOR THE PRODUCT. REPAIR OR REPLACEMENT iS THE EXCLUSIVE REMEDY OF THE CONSUMER. HiSENSE SHALL NOT BE LIABLE FoR ANv iNCiDENTAL OR CONSEQUENTIAL DAMAGES CAUSED Bv THE USE, MISUSE 0R iNABiLiTV TO USE THE PRODUCT. NOT WITHSTANDING THE FOREGOING. CONSUMER'S RECOVERV AGAINST HiSENSE SHALL NoT EXCEED THE PURCHASE PRICE OF THE PRODUCT SOLD Bv HISENSE THIS WARRANTY SHALL NOT EXTEND To ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE SAID PRODUCT AND IS NOT TRANSFERABLE, CUSTOMER RECORD (Please Retain tor your recordsi Date oi Purchase: Store/Dealer Model No Serial No important Keep all original products packaging materials and original receipt in the event ol service 21
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