Hisense T965 Mobile Phone User Manual T965 v1 020180626

Hisense International Co.,Ltd Mobile Phone T965 v1 020180626

Contents

User manual

  Hisense T965   User Guide                 Before using the device, please read the user guide in detail.    Manufactured by Hisense Communications Co., Ltd.
 2Contents Safety Precautions ........................................................... 4 General Safety Information .................................. 4 Medical Device ....................................................... 7 Road Safety ............................................................ 7 Power Supply & Charging .................................... 8 Hearing Protection .............................................. 10 Protecting the Environment ............................... 10 Cleaning and Maintenance ................................. 11 Emergency Call ................................................... 12 Copyright ............................................................. 12 Unboxing your Phone .................................................... 13 Inserting and Removing Cards .......................... 13 Turning your Phone On/Off ................................ 14 Charging the Battery ........................................... 14 Screen and Display ........................................................ 17 Phone at a Glance ............................................... 17 Basic operation ............................................................... 18 Power button ....................................................... 18 Volume button ..................................................... 18 Home screen ........................................................ 19 Touchscreen Gestures ....................................... 20 Notification Center .............................................. 23 Lock the phone .................................................... 23 Screenshot ........................................................... 23 Calls and Contacts ......................................................... 24 Making calls ......................................................... 24 Receiving calls .................................................... 25 Importing contacts .............................................. 25 Creating a new contact ....................................... 25 Searching for contacts ....................................... 26 Messaging ....................................................................... 26 Sending messages .............................................. 26 Viewing messages .............................................. 26 Searching messages ........................................... 27 Camera and Gallery ........................................................ 27 Taking photos ...................................................... 27 Recording videos ................................................ 27 Viewing photos or videos ................................... 28 Deleting photos or videos .................................. 28 Sharing photos or videos ................................... 28
 3Music ............................................................................... 28 Listening to music ............................................... 28 Creating a playlist ............................................... 29 Playing a playlist ................................................. 29 FM Radio ......................................................................... 29 Chrome ............................................................................ 30 Using Chrome ...................................................... 30 File Manager .................................................................... 30 Finding files quickly ............................................ 30 Creating a folder .................................................. 31 Renaming files ..................................................... 31 Calendar .......................................................................... 31 Creating an event ................................................ 31 Searching an event ............................................. 31 Clock ................................................................................ 32 Alarms .................................................................. 32 Clock ..................................................................... 33 Timer ..................................................................... 33 Stopwatch ............................................................ 34 Recorder .......................................................................... 34 Recording sound ................................................. 34 Playing a recording ............................................. 34 Managing recordings .......................................... 34 Appendix ......................................................................... 35 Important Information ......................................... 35 IMEI Identification ................................................ 36 Disclaimer ............................................................ 36 Troubleshooting .................................................. 37 Specification ................................................................... 44
 4Safety Precautions  Warning:  situations  that  could  cause  injury  to yourself orothers.  Caution:  situations  that  could  cause  damage  to yourdevice or other equipment.  Notice: notes, usage tips, or additional information.  General Safety Information  Failure  to  follow  the  following  safety  instructions could  result  in  fire,  electric  shock,  injuries,  or damage to  your phone or  other property. Read all the  safety  information  below  before  using  your phone.  •  Do  not  crash,  throw,  or  puncture  your  phone.  Avoid falling, squeezing, and bending of your phone.  •  Do not use your phone in a moist environment, such as bathroom.  Prevent  your  phone  from  being  soaked  or washed in liquid.  •  Do  not  power  on  your  phone  when  it  is  prohibited  to use  or  when  the  phone  may  cause  interference  or danger.  •  Some  parts  of  your  phone  are  made  of  glass.  The glass  could  be  broken if  your  phone  is  dropped  on  a hard  surface  or  receives  a  substantial  impact.  If  the
 5glass  is  broken,  do  not  touch  the  glass  parts  of  the phone or attempt to remove the broken glass from the phone.  Stop  using  your  phone  until  the  glass  is replaced by authorized service provider.  •  Turn  off  your  phone  in  aircraft.  The  phone  may  cause inter-ference to control equipment of the aircraft. •  Turn  off  your  phone  near  high-precision  electronic devices.  The  phone  may  affect  performance  of  these devices.  •  Do not attempt to disassemble your phone or its acces-sories.  Only  qualified  personnel  are  allowed  to  service or repair the phone.  •  The socket-outlet shall be installed near the phone and shall be easily accessible.  •  Do  not  place  your  phone  or  its  accessories  in containers with a strong electromagnetic field.  •  Do not place magnetic storage media near your phone. Ra-diation  from  the  phone  may  erase  the  information stored on them.  •  Keep  the  phone  away  from  direct  sunlight.  Do  not  put your  phone  in  a  high-temperature  place  or  use  it  in  a place with flammable gas such as gas station.  •  Use only approved  batteries  and chargers to avoid the risk of explosion.
 6•  Obey  all  laws  or  regulations  on  the  use  of  the  phone. Respect  others’  privacy  and  legal  rights  when  using your phone.  •  Strictly  obey  relevant  instructions  of  this  manual  while using USB cable. Otherwise your phone or PC may be damaged.  •  Use  a  dry  soft  cloth  to  clean  your  phone.  Do  not  use water, alcohol, detergent or any chemicals.  •  Please  backup  your  important  data.  Repair  or  other causes may result in data loss.  • Do not disconnect the phone during memory formatting or  file  transfer  operations.  Otherwise,  it  may  cause program  failures or file damages.  •  Keep  the  phone  and  charger  out  of  the  reach  of children. Do  not let children use the phone or charger without supervi-sion.  •  Keep  small  phone  accessories  away  from  children  to protect them from being choked.  •  Do not modify or remanufacture your phone.  •  Do not immerse your phone in water or other liquids.  •  Do  not  expose  your  phone  to  fire,  explosion  or  other haz-ards.  •  The phone shall only be connected to a USB interface of version USB 2.0.
 7•  Ideal  operating  temperature  are  0   to  40   ,  Ideal storage temperature are -20   to 50  .  Medical Device  •  Obey  all  rules  or  regulations  in  hospitals  and  health care facilities.  •  Your phone  contains  radios  that  emit  electromagnetic fields.  •  These  electromagnetic  fields  may  interfere  with pacemakers or other medical devices.  •  If  you  wear  a  pacemaker,  maintain  at  least  20  cm  of separa-tion between your pacemaker and your phone.  •  If  you  suspect  your  phone  is  interfering  with  your pacemaker  or  any  other  medical  devices,  stop  using your phone and consult your physician for information specific to your medi-cal device.  •  When  you  perform  repetitive  activities  such  as  typing or playing games on your phone, you may experience occa-sional  discomfort  in  your  hands,  arms,  wrists, shoulders,  neck  or  other  parts  of  your  body.  If  you experience  discom-fort,  stop  using  your  phone  and consult your physician.  Road Safety  •  Check local laws and regulations on using phone.
 8•  Obey  all  local  laws.  Always  keep  your  hands  free  to operate  the  vehicle  while  driving.  Your  first consideration while driv-ing should be road safety.  •  Pull  off  road  and  park  before  making  or  answering  a call if driving conditions require so.  •  RF energy may affect some electronic systems in your vehi-cle such as car stereos and safety equipment.  •  When your vehicle is equipped with an air bag, do  not ob-struct with installed or portable wireless equipment. It may cause the air bag to fail or cause serious injury due to im-proper performance.  •  If  you  listen  to  music,  please  keep  the  volume  at  a reason-able  level  so  that  you  are  aware  of  your surroundings.  This  is  of  particular  importance  when near roads.  •  Using your phone in some circumstances  can distract you and may cause danger. Obey rules that prohibit or restrict the use of phone or headphones (for example, avoid  texting while  driving a car or using  headphones while riding a bicy-cle).  Power Supply & Charging  •  Charge  your  phone  with  the  included  USB  cable  and power  adapter.  Use  of  incompatible  adapter  or  cable may cause permanently damage to your phone.  •  Power adapter shall be installed near phone and shall be easily accessible.
 9 •  Using damaged cables or  chargers, or charging when mois-ture is present, can cause electric shock.  •  Power adapter is intended for indoor use only.  •  Power  outlet  should  be  easily  accessible.  The  outlet should not be blocked during use.  •  To fully disconnect the phone from the mains, unplug the AC/DC cable from power outlet.  •  Power adapters may become warm during normal use, and prolonged contact may cause injury.  •  Always  allow  adequate  ventilation  around  power adapters when using them.  •  The  ventilation  should  not  be  impeded  by  covering ven-tilation  openings  with  items  (for  example newspapers,  tablecloths,  curtains and so  on)  to  avoid overheating  and  malfunction.  Maintain  a  clearance  of at least 10 cm around the phone.  •  The phone should be used in a moderate climate.  •  Do  not plug  or  unplug  USB  port  with  wet  hands, or  it may result in risk of electric shock. • The phone is built with an internal rechargeable battery: do  not  expose  the  phone  to  excessive  heat  such  as sunshine,fire or the like. •  Battery  contains  materials  which  are  hazardous  and harmful  to  the  environment.  The  battery  must  be
 10 recycled  or  dis-posed  of  separately  from  household waste.  Hearing Protection  This  phone  respects  the  current regulations for limiting the maximum output volume.  Prolonged  headset  listening  at high volume could lead to hearing damage!  •  Stop using the product or lower the volume if you feel your ears ringing.  •  Do  not  turn  up  the  volume  too  high,  doctors  warn against prolonged exposure to high volume.  •  Excessive  sound  pressure  from  headsets  and headphones can cause hearing loss.  •  To  prevent  possible  hearing  damage,  do  not  listen  at high volume levels for long periods. • Please only use Hisense headphones with your phone.  Protecting the Environment  •  Please  observe  the  local  regulations  on  phone packaging, battery and used phone disposal and bring them to the col-lection point for proper recycling.  •  Please take your used, unwanted lithium batteries to a des-ignated place. Do not dispose of them in a rubbish bin.
 11 Do not dispose of used phones or batteries in a household rubbish bin. Risk of explosion if battery is replaced by an in-correct  type.  Dispose  of  used  batteries according to the instructions.  Cleaning and Maintenance  •  Turn off the phone  before  cleaning  and  maintenance. Char-ger  should  be  unplugged  from  socket.  Phone and  charger  should  be  disconnected  to  prevent  any electric shock or short circuiting of battery or charger.  •  Do  not  wipe  the  phone  or  charger  by  using  chemical sub-stance  (alcohol  benzene),  chemical  agents  or abrasive cleaning agents to avoid damaging its parts or causing  mal-function.  You  may  clean  with  a  slightly damp anti-static soft cloth.  •  Do not scrape or alter phone case as paint substances, or  it  may  cause  allergic  reaction.  If  such  reaction occurs,  stop  using  the  phone  immediately  and  seek medical help.  •  Wipe  dust off power plug and keep it  dry to avoid risk of fire.  •  If  phone  or accessories  do  not work  properly,  contact your local vendor.  •  Do  not  disassemble  phone  or  its  accessories  by yourself.
 12  Emergency Call  In an emergency situation, if the phone is on and you are with-in  network  range,  it  can  be  used  to  make  an emergency  call.  However,  emergency  call  numbers  may not be reachable in all networks. You should never rely on your phone for emergency calls.  Copyright  The  equipment  is  for  private  use  only.  Copying  CDs  or down-loading music, video or picture files for sale or other business  purposes  may  be  a  violation  of  copyright  law. Copyrighted  materials,  works  of  art  and/or  presentations may require autho-rization to be fully or partially copied or recorded. Be aware of all such applicable laws concerning recording  and  use  of  such  contents  in  your  country  and jurisdiction.
 13 Unboxing your Phone  Inserting and Removing Cards   Follow the instructions in the following figure to set up your phone.    Ensure that the card is correctly aligned and that the  card tray is level when you insert it into your device.
 14 Do  not use cut or modified SIM or microSD cards with  your  device  as  these  may  not  be  recognized and could damage the card tray. Turning your Phone On/Off  Turning on the phone  Press and hold the power button until the screen turns on.  When  you  turn  on  your  phone  for  the  first  time  or  after perform-ing data reset, follow the onscreen instructions to set up your device.  Turning off the phone  To power off your phone, press and hold the power button, and then touch  .  Charging the Battery  Charge the battery before using it for the first time or when it has been unused for extended periods of time.  1 Connect  the  USB  cable  to  the  USB  power  adapter, and then plug the end of the USB cable into the USB port.  2 Plug the USB power adapter into an electric socket.
 15 3 After  the  battery  is  fully  charged,  disconnect  the phone from the charger. First unplug the charger from the device, and then unplug it from the electric socket.  Battery charging tips and precautions  Use only approved chargers, batteries, and cables. Using an unapproved or incompatible power adapter, charger, or battery  may  damage  your  phone,  shorten  its  lifespan,  or cause a fire, explosion, or other hazards.  •  Avoid  using  your  phone  when  it  is  charging.  Do  not cover your phone or the power adapter.  •  Connecting  the  charger  improperly  may  cause  serious damage to the phone. Any damage caused by misuse is not covered by the warranty.  •  If  the  AC  power  supply  is  of  a  lower  voltage,  then  a longer charging time may be needed.  •  If  non-standard  chargers  such  as  computers  are  used for charging, then a longer charge time may be needed.  •  Fully charge the battery before first using the phone and disconnect the charger immediately after the first charge is completed.  •  Remove  the  charger  from  the electric  socket  when  not charging the phone.
 16 •  The  phone  may  not  start  immediately  if  charging  with low  battery.  After  a  period  of  charging,  the  phone  will start nor-mally.  •  The charging time may vary depending on the ambient tem-perature and the remaining battery level.  •  The  phone  can  be  safely  charged  within  the environment temperature of 0   to 40   . Charging at temperatures  below  0   or  higher  than  40   will  harm the battery perfor-mance and shorten its life. Long-term charging  in  extreme  temperatures  will  damage  the battery. •  While charging, the phone and the charger may heat up. This  is  normal  and  should  not  affect  the  phone’s lifespan  or  performance.  If  the  battery  gets  hotter than usual, stop charging it. Place your phone in a cool place and allow it to cool down. Avoid prolonged contact with the surface of your phone if it becomes hot.
 17 Screen and Display  Phone at a Glance
 18 1. Micro USB port  8. Flashlight        2. Headset socket  9. Volume button      3. Light senser  10. Power button        4. Receiver 11. Microphone        5. Front camera          6. Speaker          7. Main camera           Basic operation  Power button  •  To  power  on  your  phone,  press  and  hold  the  power button until the screen turns on.  •  To  power  off  your  phone,  press  and  hold  the  power button, and then touch   .  •  To  force  your  phone  to  restart,  press  and  hold  the power button until the screen turns on.  Volume button  To adjust the volume, press volume button.  Home key (virtual)  To go back to the Home screen, tap.
 19  Recent key (virtual)  To open the list of recent apps, tap.  Return key (virtual)  To go back to the previous screen, tap  .  Home screen The main screen is the starting point for many applications and features, also allows you to add elements, such as icon, the application of the widget, give Google instant access to information and application.This is at the bottom of the screen, can click on the main menu from any key.   It displays status and icons notifications  widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen  Tap an icon,such as an app or a folder ,to open and use it  It provides quick access to apps in hot dock
 20 Touchscreen Gestures  Use a few simple gestures to use your phone and its apps.  Tapping  To open an app, to  choose a menu item, to press an on-screen button, or  to enter a character using the keyboard on the screen, tap it with your finger.         Tapping and holding  Tap  and  hold  an  item  or  the  screen  for  more  than  2 seconds to access available options.
 21 Swiping  Swipe to the left or right on the Home screen or the Apps screen to view other panels.  Swipe upwards or downwards to scroll through a webpage or a list of items.          Spreading and pinching  Spread two fingers apart on a webpage, map or image to zoom in a part.
 22 Pinch to zoom out.          Dragging  To move an item, tap and hold it and drag it to the target posi-  tion.
 23 Notification Center  Open notification center  1    Swipe down from the top edge of the screen to open notifi-cation center. 2   Swipe down again from the top edge of the screen to go to the shortcuts tab. Set notification options  1 Go to Settings> Notifications.  2 Enable or disable notification settings as desired.  Close notification center  Swipe up or press the Home button to close notification center.  Lock the phone Lock the phone to protect user data.  •    Settings> Security & location>Screen lock>Pattern, PIN ,Password, etc and following the configuration instructions before completing the process. •    The screen will be locked automatically and will be dormant for a period of time to reduce energy consumption and avoid inadvertent operations.  Screenshot  How to take a screenshot?
 24 •  Press  the  power  button  and  volume  down  button  to take a screenshot. Calls and Contacts  Making calls  1 Tap  . 2 Tap  enter the dial pad 3 Enter a phone number. 4 Tap   to make a call.  Making calls from contacts  1 Tap .  2 Tap the contact number.  Making calls from call logs  1 Tap 2 Tap    enter the call log list 3 Slide  the  list  up  and  down  in  Phone  tab  to  view  all calls. Tap the name or number of the person that want to call.  Making international calls  1 Tap .  2 On the dialer  screen,  tap  and  hold  0  until  the  +  sign ap-pears.  Then  enter  the  country  code,  area  code, and the phone number.  3 Tap   to make a call.
 25 Receiving calls  Answering or rejecting a call  If the screen is locked:  • Drag    to up to answer the call.  •Drag  to down to reject the call.  If the screen is unlocked:  •  TapANSWR to answer the call.  •  TapDECLINE to reject the call.  Importing contacts  You can import contacts from storage services to your device.  1 Tap .  2 Tap  at  the  top  left  of  the  screen  to  select    the settings option.  3 Select an import option.  Creating a new contact  1 Tap  . 2 Tap    .  If  you  are  creating  a  contact  for  the  first time, tapCreate a new contact.
 26 1 Tap  the  contact’s  profile  picture  to  choose  a  photo. Enter  the  contact’s  name,  phone  number  and  other contact infor-mation, and then touch save.  Searching for contacts  1 Tap .  2 Use one of the following search methods:  •  Scroll up or down the contacts list.  •  Tap   at  the  top  of  the  screen  to  search  for  a contact.  3 Select  a  contact.  You  can  call  them,  send  a  text message, or edit their contact informationMessaging  Sending messages  1 Tap   .  2 Tap   to create a message.  3 Add recipients and enter a message. 4 Tap  to send the message.  Viewing messages  1 Tap   .  2 Select a contact on the message list.
 27 3 View your conversation.  Searching messages  1 Tap   . 2 Tap ,Choose Search  3 Enter key words in searching bar to search messages.  Camera and Gallery  Taking photos  1 Tap  .  2 Spread  two  fingers  apart  on  the  screen  to  zoom  in, and pinch to zoom out.  3 Tap   to  take  a  photo.  Your  picture  will  be automatically saved to  .   Recording videos 1 Tap  2    Spread two fingers apart on the screen to zoom in, and pinch to zoom out. 3 Tap to  start recording the video. Tap  to stop recording. To capture an image from the video while record-ing, tap  .  To quickly launch Camera on the locked screen. Drag
 28   outside the large circle on the locked screen.  Viewing photos or videos  1 Tap  .  2 Select a photo or a video.  Deleting photos or videos  1 Tap  .  2 Tap  and  hold  the  photo  or  video  that  you  want  to delete, touch , Choose Delete.  Sharing photos or videos  Select the photo or video that you want to share, then tap   Share. Select a sharing method.   Music  Listening to music  You can choose to listen to your favourite local songs. 1 Tap . 2 Select a song to play. You can play, pause, or change songs during the process 3 When a song is playing, tap Home  button to exit the music playback screen without stopping the song. To return  to  the  music  playback  screen,  open  the notification center and tap the cover of the song.
 29 Creating a playlist  You can organize your music by creating customized playlists. 1 Tap  .  2 Tap  Playlists  >Recently  add  >tap  >Save  as playlist  3 Name the playlist and tap Save.  Playing a playlist  1 Tap .  2 Tap Playlists.  3 Select the desired playlist.   FM Radio  1 To  use  the  FM  Radio  function,  first  you  need  to connect your headphones. 2 Tap ,tap allowPermissions,FM turns on 3 Tap   Search the FMchannels 4 Select  the  frequency  following  the  app  instructions and set the volume to a comfortable level
 30 Chrome  Using Chrome  Connect the web page to search for information and bookmark  your favorite web pages to access them conveniently. 1 Tap .  2 Enter the address field in the search bar, and tap the input method keyboard to go key .You can access to web  pages;  moreover,  bookmarks,  multiple  window switching and other functions are supported.  File Manager  File Manager plays the role of your assistant. It  helps you to  manage  your  files  and  folders,  to  view  documents  that are saved  on your phone storage. You can check various files via classified folders. Finding files quickly  1 Open  File Manager  2 Go to the Local tab, touch   .  3 words  about  the  file,  the  relating  files  will  show beneath the search bar Enter the file  name that you want to search or some key.
 31  Creating a folder  1 Open  File Manager.  2 Go to the Local tab, touch Internal shared storage.  3 Touch  >  New  Folder,  enter  your  folder  name, and touch OK.  Renaming files  1 Open  File Manager.  2 Go to the Local tab, touch Internal shared storage.  3 Touch  and  hold  the  files  or  folders  that  you  want  to rename,tap  ,then touch Rename.  4 Enter the new name, and touch DONE.  Calendar  Creating an event  1 Open   Calendar.  2 Touch  .ChooseNew event  3 Enter the event title, location, start time and end timerepetion,reminders,privacy.  4 Touch Done to save the event.  Searching an event
 32 1 Open   Calendar. 2 Touch > Search.  3 Enter  one  or  more  keywords  in  the  searching  bar, such as the event title or location. Clock  Alarms  Open   Clock. From the  tab, you can do the follow-ing steps to set your alarms:  Adding an alarm  1 Touch   and  set  the  alarm  time,  repeat  times, ringtone, and others.  2 Touch OK to save the alarm.  Enabling or disabling an alarm  Touch the switch next to an alarm.  Configuring the alarm settings  Touch  Choose setting options to configure the alarm duration, alarm volume, and snooze length.  Deleting an alarm  Touch the alarm that you want to delete  . Touch  .  Muting an alarm
 33 Press the volume down button.    If  the  phone  is  off  When  the  alarm  sounds,  the  phone can choose to power on or hibernate.    If  the  phone is  set  to  silent  mode  or  vibrate  mode,  the alarm will have an alarm ton Clock  Open   Clock. From the tab, you can do the followingsteps to set your clock:  Adding a city  Touch  . select a city from the list. Touch  . In the city list  Timer  1 Open   Clock.  2 Touch .  3 Set  the  countdown  time  and  touch   to  start  the timer.  Touch   to  pause  the  countdown,  or   to reset the timer.  4 When  the  timer  goes  off,  touchSTOP  to  dismiss  the ringtone.
 34 Stopwatch  1 Open   Clock.  2 Go to the  tab.  3 Touch   to  start  the  stopwatch.  Touch   to pause  the  stopwatch.  Touch  theRESET  option  to reset the stopwatch.  . Recorder  The phone supports long period of recording. Make sure your  phone storage is available before recording.  Recording sound   1 Open  Recorder.  2 Touch   to start recording.  3 Touch   or   to pause or resume the recording.  4 Touch   to stop recording, Then touch SAVE, save document  Playing a recording  1 Open   Recorder.  2 Touch  .  3 Select and touch a recording to play it.  Managing recordings
 35 1 Open   Recorder.  2 Touch  .  3 Touch and hold a recording. You can choose Delete.  Appendix  Important Information  For an optimal experience, the phone regularly connects to mail and internet servers. This automatically and inevitably gener-ates  data  exchanges  that  may  be  charged  in addition  to  your  existing  package,  or  may  be  deducted from prepaid credit or a prepaid system.  To  avoid  billing problems  related  to  services that  use  the Inter-net,  it  is  strongly  recommended  to  have  a  suitable option which includes unlimited Internet and emails and to avoid changing the settings preconfigured by default.  If you wish, connect to Wi-Fi for a faster and more stream lined experience. It is particularly recommended to use Wi-Fi  for  streaming,  or  downloading  games,  videos  or  bulky films.
 36 IMEI Identification  The  IMEI  (International  Mobile  Equipment  Identity)  code can be found in the equipment package, on a  label  at the back  of  the  battery  or  it  can  be  displayed  on  screen  by dialing the  following combination of symbols and numbers in the phone keyboard (no spaces): *#06#.  Disclaimer  • The usage of non-original accessories, such as headsets, chargers and so on,will cause incompatibility between phone and accessories. It may cause bad performance or malfunction, and we are not responsible for any damage that it might occur.  •  The  user  manual  only  contains  general  overview. Speci-fications  and  functions  of  your  phone  may  be different to those contained in the user manual.  •  Your phone has been confirmed to work properly since produced  from  the  factory.  If  there  is  any  damage  or defect due to manufacturing, it should follow terms and conditions in the warranty card.  •  If  the  functions  of  your  phone  are  related  to  features and  services  by  operator,  it  should  follow  the  terms and condi-tions applicable by the operator.  •  Note that your phone still has its limitations referring to the  specifications  and  functions.  These  limitations
 37 cannot be considered as damage or defect, and cannot be regarded as manufacturer damage.  •  Use  your phone in accordance with the purposes  and functions.  Troubleshooting  This  part  lists  some  problems you might encounter when using your phone. Some problems require you to call your service provider, but most of them are easy to be fixed by yourself.  SIM card has error  Ensure that the SIM card is correctly inserted.  No network connection / Dropped network  •  Move  toward  a  window  or  into  an  open  area.  Check network provider coverage map.  •  Check whether  the SIM  card is too old.  If so, change your SIM  card  at  your  network  provider’s  nearest  branch. Contact your service provider.  Codes do not match  If you forget the code, contact your service provider.  Calls are not available  •  Ensure that there is no dialing error. New network is not au-thorized.
 38 •  If new SIM card is inserted, check for new restrictions.  •  If pre-paid charge reached its limit, contact service provider.  Phone cannot be switched on  •  Ensure to press the Power button for at least two seconds.  •  Charge battery. Check the charging indicator on the screen.  Charge has error  •  Outside  temperature  is  too  hot  or  cold.  Charge  the battery.  •  Ensure that phone is charging at a normal temperature.  •  Check the charger and its connection to the phone.  •  Plug the charger into a different socket.  •  Ensure that charger is not defective. If so, replace the char-ger.  •  Use only original accessories. Impossible to receive or send SMS and photos  Ensure that the storage is sufficient. Delete some messages in  your phone.  Files cannot be opened  Check the supported file formats.
 39 Screen does not light up when receiving a call.  •  If you use a protection tape or case, ensure that it has not covered the area around the light sensor.  •  Ensure that the area around the light sensor is clean.  Phone has no sound  Check the settings status in the sound menu to ensure that the phone is not in vibration or silent mode.  Phone hangs up or freezes  Update your software through the website.  Contacts display doubly  Contacts are saved in both phone and SIM card. Check con-tacts saved.  App cannot be installed  •  Not  supported  by  service  provider  or  registration required.  Contact your service provider.  •  Your  phone  has  insufficient  storage.  Delete  some messages from your phone.  Phone cannot be connected to computer  •  Change data cable.
 40 •  Change computer port.  Call logs are not saved  Ensure that the time is not wrongly set. Check the time setting. Hisense México S. de R.L. de C.V. Blvd. Miguel de Cervantes Saavedra, No. 301 Torre Norte, Piso 2, Col. Ampliación Granada,  Municipio o Demarcación Territorial Miguel Hidalgo, C.P. 11520, Ciudad de México,  R.F.C. HME110512IY3  MARCA: HISENSE  MODELO: Hisense T965  FCC ID: 2ADOBT965  ELECTRICAL CHARACTERISTICS    ADAPTADOR:  MARCA: HISENSE  MODEL: TPA-97050100UU  INPUT: 100 - 240 V ~ 50/60 Hz 0.15 A  OUTPUT: 5,0 V  1A
 41   RECHARGEABLE BATTERY  BRAND: HISENSE  MODEL: LIW38210A  MADE IN CHINA  Medical devices  Implanted medical devices, such as pacemakers, may be affected by the use of this product.  Avoid potential interference radiated from the product in the implanted medical device, by keeping the product at least 20 cm away from the device.  Do not carry the product in the chest pocket.  Turn off the product immediately if you suspect any interference.   ONLY FOR MEXICO  “For use in Mexico, the operation of this product is subject to the following two conditions: (1) this equipment or device may not cause detrimental interference and (2) this equipment or device must accept any interference, including interference that may cause unwanted operation.”   FCC Compliance  This phone complies with section 15 of FCC Regulations. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
 42 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential instal- lation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.  If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver.  - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  - Consult the dealer or an experienced radio/TV technician for help.  This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End user must follow the specific operating instructions for satisfying RF exposure com-pliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
 43 The portable device is designed to meet the requirements for exposure to radio waves established by the FederalCommuni-cations Commission (USA). Theserequirements set a SAR limit of 1.6 W/kg averaged over one gram of tissue. The highest SAR value reported under this standard during product certification  for use when properly worn on the body.  The highest SAR value reported to the FCC for this type of devices is1.069 W/kg when used over the ear, 0.645W/kg when used at 10 mm away from the body and 1.085 W/kg when used at a wireless access point (HOTSPOT) 10mm. Use accessory to maintain 1.0 cm use distance in body worn condition  Even though there may be differences between SAR levels of different phones and in different positions, all of them comply with the requirements of the government.   This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.  Contact information Hisense USA Corporation 7310 McGinnis Ferry Road, Suwanee, GA 30024 Wood Bi 678 318 9060515 biqiang@hisense.com
 44 Specification Model Hisense T965    Dimensions 137.8×66.4×9.4mm      OS Android 8.1.0    CPU MT6580  Quad-core CPU 1.3GHz    Internal Memory  1 GB RAM + 8 GB ROM    Camera 5Mpix + 8Mpix 8Mpix + 13Mpix(C maras mejoradas va software)      Size  5’ Inch       Resolution  FWVGA+     Color 16,7 millones de colores      3G  Band 1/2/5     2G 850/900/1800/1900 MHz    Bandas con las que NO opera su equipo Hisense Band 10/26/28/38/66 Data Speed 21Mbps HSDPA 5.7Mbps HSUPA    WLAN Bluetooth  WIFI 802.11 b/g/n V2.1+EDR 3.0+HS, V4.0(LE)  GPS Yes  Yes  FM Yes Yes  Interface MicroUSB2.0  Battery 3,8V                     2100 mAh

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