Hisense U963 Smartphone User Manual U963 10 V0 6

Hisense International Co.,Ltd Smartphone U963 10 V0 6

U963.10 User Manual V0.6

Hisense U963User Guide Manufactured by Hisense Communications Co.,Ltd
Table of ContentsSafety Precautions 1 General Safety Information4 Medical Device4 Road Safety5 Power Supply & Charging6 Hearing Protection 7 Protecting the Environment8 Emergency Call8 CopyrightPhone at a glance9 Phone Overview11 Installing Micro-SIM card/SD card11 Battery13 TurningYourPhoneOn/OBasics14 Touchscreen Gestures17 NoticationCenter18 Locking and Unlocking Screen18 Customizing Screen18 Changing date and timeUsing Your Phone 19 Home Screen21 Phone22 Contacts23 Messages24 Camera25 Calculator25 Music26 Browser26 EmailAppendix27 Important Information27 Disclaimer28 Troubleshooting31 SpecicAbsorptionRate(SAR)
1Safety Precautions General Safety Information • Donotcrash,throw, or puncture your phone.Avoidfalling,squeezing, and bending of your phone. • Do not use your phone in a moist environment, such as bathroom. Prevent your phone from being soaked or washed in liquid. • Do not power on your phone when it is prohibited to use or when the phone may cause interference or danger. • Some parts of your phone are made of glass. The glass could be broken if your phone is dropped on a hard surface or receives a substantial impact. If the glass is broken, do not touch the glass parts of the phone or attempt to remove the broken glass from the phone. Stop using your phone until the glass is replaced by authorized service provider.• Turnoyourphoneinaircraft.Thephonemaycauseinter-Failure to follow the following safety instructions could result in fire, electric shock, injuries, or damage to your phone or other property. Read all the safety information below before using your phone. Warning: situations that could cause injury to yourself or others.Caution: situations that could cause damage to your device or other equipment.Notice: notes, usage tips, or additional information.
2ference to control equipment of the aircraft. • Turnoyourphonenearhigh-precisionelectronicdevices.Thephonemayaectperformanceofthesedevices.• Do not attempt to disassemble your phone or its acces-sories. Only qualified personnel are allowed to service or repair the phone. • The socket-outlet shall be installed near the phone and shall be easily accessible.• Do not place your phone or its accessories in containers withastrongelectromagneticeld.• Do not place magnetic storage media near your phone. Ra-diation from the phone may erase the information stored on them. • Keep the phone away from direct sunlight. Do not put your phone in a high-temperature place or use it in a place with ammablegassuchasgasstation.• Use only approved batteries and chargers to avoid the risk of explosion. • Obey all laws or regulations on the use of the phone. Respect others’ privacy and legal rights when using your phone. • Strictly obey relevant instructions of this manual while using USB cable. Otherwise your phone or PC may be damaged. • Use a dry soft cloth to clean your phone. Do not use water, alcohol, detergent or any chemicals.• Please backup your important data. Repair or other causes may result in data loss.
3• Do not disconnect the phone during memory formatting or file transfer operations. Otherwise, it may cause program failureorlesdamage.• Keep the phone and charger out of the reach of children. Do not let children use the phone or charger without supervi-sion.• Keep small phone accessories away from children to pre-vent choking hazard.• Do not modify or remanufacture your phone.• Do not immerse your phone in water or other liquids.• Donotexposeyourphonetore,explosionorotherhaz-ards.• The phone shall only be connected to a USB interface of version USB 2.0.• Operating temperature shall be -10℃ ~ +55℃.
4Medical Device• Obey all rules or regulations in hospitals and health care facilities. • Yourphonecontainsradiosthatemitelectromagneticelds.Theseelectromagneticeldsmayinterferewithpacemakersor other medical devices.• If you wear a pacemaker, maintain at least 20 cm of separa-tion between your pacemaker and your phone. • If you suspect your phone is interfering with your pacemaker or any other medical devices, stop using your phone and consultyourphysicianforinformationspecictoyourmedi-cal device. • When you perform repetitive activities such as typing or playing games on your phone, you may experience occa-sional discomfort in your hands, arms, wrists, shoulders, neck or other parts of your body. If you experience discom-fort, stop using your phone and consult your physician. Road Safety• Check local laws and regulations on using phone.• Obeyalllocallaws.Alwayskeepyourhandsfreetooperatethevehiclewhiledriving.Yourrstconsiderationwhiledriv-ing should be road safety.• Pulloroadandparkbeforemakingoransweringacallifdriving conditions require so.• RFenergymayaectsomeelectronicsystemsinyourvehi-cle such as car stereos and safety equipment.
5• When your vehicle is equipped with an air bag, do not ob-struct with installed or portable wireless equipment. It may cause the air bag to fail or cause serious injury due to im-proper performance.• If you listen to music, please keep the volume at a reason-able level so that you are aware of your surroundings. This is of particular importance when near roads.• Using your phone in some circumstances can distract you and may cause danger. Obey rules that prohibit or restrict the use of phone or headphones (for example, avoid texting while driving a car or using headphones while riding a bicy-cle).Power Supply & Charging• Charge your phone with the included USB cable and power adapter. Use of incompatible adapter or cable may cause permanently damage to your phone.• Power adapter shall be installed near phone and shall be easily accessible. • Using damaged cables or chargers, or charging when mois-ture is present, can cause electric shock.• Power adapter is intended for indoor use only.• Power outlet should be readily accessible. The outlet should not be blocked during use. • To fully disconnect the phone from the mains, unplug the AC/DCcablefrompoweroutlet.• Power adapters may become warm during normal use, and prolonged contact may cause injury.
6• Alwaysallowadequateventilationaroundpoweradapterswhen using them. • The ventilation should not be impeded by covering ven-tilation openings with items (for example newspapers, tablecloths,curtainsandsoon)toavoidoverheatingandmalfunction. Maintain a clearance of at least 10 cm around the phone.• The phone should be used in a moderate climate.• Do not plug or unplug USB port with wet hands, or it may result in risk of electric shock.• The phone is built with an internal rechargeable battery: do not expose the phone to excessive heat such as sunshine, reorthelike.• Battery contains materials which are hazardous and harmful to the environment. The battery must be recycled or dis-posed of separately from household waste.Hearing Protection The phone respects the current regulations for limiting the maximum output volume. Prolonged headset listening at high volume could lead to hearing damage!• Stop using the product or lower the volume if you feel your ears ringing.• Do not turn up the volume too high, doctors warn against prolonged exposure to high volume.
7• Excessive sound pressure from headsets and headphones can cause hearing loss.• To prevent possible hearing damage, do not listen at high volume levels for long periods. • Pleaseonlyusespeciedheadphoneswithyourphone.Protecting the Environment• You must dispose of your used phone or battery according to local laws and regulations. Bring them to designated place for proper recycling. • Risk of explosion if battery is repalced by an incorrect type. Dispose of used batteries according to the instructions.Do not dispose of used phones or batteries in a household rubbish bin. Cleaning and Maintenance• Turnothephonebeforecleaningandmaintenance.Char-ger should be unplugged from socket. Phone and charger should be disconnected to prevent any electric shock or short circuiting of battery or charger.• Do not wipe the phone or charger by using chemical sub-stance(alcoholbenzene),chemicalagents or abrasivecleaning agents to avoid damaging its parts or causing mal-function. You may clean with a slightly damp anti-static soft cloth.
8• Do not scrape or alter phone case as paint substances, or it may cause allergic reaction. If such reaction occurs, stop using the phone immediately and seek medical help. • Wipedustopowerplugandkeepitdrytoavoidriskofre.• If phone or accessories do not work properly, contact your local vendor.• Do not disassemble phone or its accessories by yourself.Emergency CallIn an emergency situation, if the phone is on and you are with-in network range, it can be used to make an emergency call. However, emergency call numbers may not be reachable in all networks. You should never rely on your phone for emergency calls.CopyrightThe equipment is for private use only. Copying CDs or down-loadingmusic,videoorpicturelesforsaleorotherbusinesspurposes may be a violation of copyright law. Copyrighted materials, works of art and/or presentations may require autho-rization to be fully or partially copied or recorded. Be aware of all such applicable laws concerning recording and use of such contents in your country and jurisdiction.
9Phone at a glancePhone Overview1112456710131415169 3812The device features may vary based on your location, language, carrier and model. 1. Front camera 9. Earphone2. Receiver 10. Micphone3. Light sensor 11. Camera4. Touch screen 12. Flashlight5. Return key 13. Speaker
106. Home key 14. Volume up button7. Recent key 15. Volume down button8. Micro USB port 16. Power buttonPower button • Press it to turn on or lock the screen.• Pressandholdittoturnthedeviceonoro.• Press it and Volume down button simultaneously to capture a screenshot.• Press and hold it for about 12s to shut down the phone, and keep pressing it to reboot the phone.Home key Tap it to the Home screen. Recent keyTap it to open the list of recent apps.Return keyTap it to go back to the previous screen.Volume up/down button Press it to adjust the device volume.
11Installing Micro-SIM card/SD cardBefore you start using your new phone, you need to set it up. 1 Press and hold the power button. Select Power o to turnoyourphone.2 To remove the back cover, hold the phone firmly in one hand and lift the back cover upwards with the other hand.3 Insert Micro-SIM card and Micro-SD card. 4 Install the back cover of your phone. • Only Micro-SIM cards work with the device. Do not attempt to insert other SIM type, otherwise it may cause phone damage. • Do not remove the Micro-SIM/SD card while the card is being used; otherwise, data loss or damage may occur. Hisense shall not be liable to any loss, including data loss, due to misuse of Micro-SIM/SD card.• Turnoyourphonebeforereplacingorremovingits Micro-SIM/SD card.• Micro-SD card is not included; therefore you need to buy it separately.BatteryCharging the batteryChargethebatterybeforeusingitforthersttimeorwhenit
12has been unused for extended periods of time.1 Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable into the USB port.2 Plug the USB power adaptor into an electric socket.3 Afterthebatteryisfullycharged,disconnectthephonefrom the charger. First unplug the charger from the device, and then unplug it from the electric socket.Battery charging tips and precautions• Use only Hisense-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the phone.• Avoidusing yourphonewhenitischarging.Donotcoveryour phone or the power adaptor.• Connecting the charger improperly may cause serious damagetothephone.Anydamagecausedbymisuseisnotcovered by the warranty.• IftheAC power supply is of a lower voltage, then a longercharging time may be needed. • If non-standard chargers such as computers are used for charging, then a longer charge time may be needed. • Fully charge the battery before first using the phone and disconnectthechargerimmediatelyaftertherstchargeiscompleted. • Remove the charger from the electric socket when not charging the phone. • The phone may not start immediately if charging with low
13battery.Afteraperiodofcharging,thephonewillstartnor-mally.• The charging time may vary depenging on the ambient tem-perature and the remaining battery level.• The phone can be safely charged within the environment temperature of 0 ℃ to 40 ℃. Charging at temperatures below 0℃ or higher than 40℃ will harm the battery perfor-mance and shorten its life. Long-term charging in extreme temperatures will damage the battery.• While charging, the phone and the charger may heat up. This is normal and should not affect the phone’s lifespan or performance. If the battery gets hotter than usual, stop charging it. Place your phone in a cool place and allow it to cooldown.Avoidprolongedcontactwiththesurfaceofyourphone if it becomes hot.Turning Your Phone On/OTurning on the phonePress the Power button on the right side of phone and wait for a few seconds until the screen lights up. Whenyouturnonyourphoneforthersttimeorafterperform-ing data reset, follow the onscreen instructions to set up your device.If the battery is empty, make sure you charge it at least 30 minutes.
14Turning o the phonePress and hold Power button to pop up option menu, select Power o.BasicsTouchscreen GesturesUse a few simple gestures to use your phone and its apps.TappingTo open an app, to choose a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen,tapitwithyournger.
15Tapping and holdingTap and hold an item or the screen for more than 2 seconds to access available options.SwipingSwipetotheleftorrightontheHomescreenortheAppsscreento view other panels. Swipe upwards or downwoard to scroll through a webpage or a list of items.
16Spreading and PinchingSpreadtwongersapartonawebpage,maporimagetozoomin a part. Pinch to zoom out.
17DraggingTo move an item, tap and hold it and drag it to the target posi-tion.Notication CenterOpen notication center1 Swipedownfromthetopedgeofthescreentoopennoti-cation center.2 Swipe down again from the top edge of the screen to go to the shortcuts tab.Set notication options1 Go to Settings > Prompt & notication.2 Enableordisablenoticationsettingsasdesired.Close notication centerSwipeuporpresstheHomebuttontoclosenoticationcenter.
18Locking and Unlocking ScreenLocking the screen• Press the Power button to manually lock the screen.• The screen will lock automatically and enter sleep mode after it has been idle for a period of time to reduce power consumption and prevent unintended operations. To change the screen sleep time, go to Settings > Display > Sleep, and select a time. Unlocking the screen• Press the Power button to wake the screen and swipe in any direction.Customizing Screen1 Press and hold the blank area on the screen to access the home screen editor. 2 Select WALLPAPERS and WIDGETS to customize your screen.Changing date and timeGo to Settings > Date & time. • ActivateAutomatic time zone to use network provided time zone.• ActivateUse 24-hour format to use 24-hour time.
19Using Your Phone Home ScreenHome screen is the starting point for accessing all of the phone’s features. It displays widgets, shortcuts to apps and more. Homescreenmayappeardierentlydependingontheregion or service provider.
20Status Bar (a)Itdisplaysstatusiconsandnotications.Widget (b)Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen.Application Icons (c)Tap an icon, such as an app or a folder, to open and use it.Hot dock (d)It provides quick access to apps in hot dock.
21PhoneMaking calls1 Tap ontheHomescreenortheAppsscreen.2 Tap to open the keypad and enter a phone number. 3 Tap to make a call.Making calls from call logs or contacts listTap or , and tap a contact or a phone number to make a call.Making an international call1 Tap to open the keypad.2 Tap and hold 0 until the + sign appears. 3 Enter the country code, area code, and the phone number. Then tap .Receiving callsAnswering a callWhen a call comes in, slide to to answer the call.Rejecting a callWhen a call comes in, slide to to reject the call.
22ContactsAdding contactsCreating contact manually1 Tap ontheHomescreenortheAppsscreen.2 Tap to enter contact information.3 Tap to save.Adding from the keypad4 Tap to open . 5 Enter the number and tap Create new contact.Adding from received calls1 Tap .2 Tap to view received calls.3 Addrecievedcallstoacontact.Importing contactsYou can import contacts from storage servies to your device.1 Tap ontheHomescreenortheAppsscreen.2 Tap to go to Import/export to import contacts.Searching for contactsTap ontheHomescreenortheAppsscreen.Use one of the following search methods:• Scroll up or down the contacts list.• Dragangeralongtheindexattherightsideofthecontacts
23list to scroll through it quickly.• Tap at the top of the screen to search for a contact. Once a contact is selected, you can do the following:• :Addtofavouritecontacts.• : Make a call.• : Compose a message.• : More.MessagesSending messages1 Tap ontheHomescreenortheAppsscreen.2 Tap to create a message.3 Addrecipientsandenteramessage.4 Tap to send the message. Viewing messages1 Tap ontheHomescreenortheAppsscreen.2 Select a contact on the message list.3 View your conversation. Setting up message noticationYoucanchangenoticationsound,displayoptions,andmore.1 Tap ontheHomescreenortheAppsscreen.
242 Tap to go to Settings > Prompt & notication.3 Deactivateoractivatenoticationswhenreceivingmessag-es.CameraYou can take photos or record videos. Taking photos1 Tap ontheHomescreenortheAppsscreen.2 Tap to take a photo. Your picture will be automatically saved to the Gallery .Recording videos 1 Tap to start recording the video. 2 Tap to stop recording. GalleryViewing images or videos1 Tap ontheAppsscreen.2 Select an image or a video.Deleting images or videos• To delete an image or video, select an image or a video and tap to go to Delete > OK.• To delete multiple images and videos, tap on the Gallery main screen to go to Select album. Then select the images or videos you desired to delete, and tap to delete the im-ages or videos.
25Sharing images or videosSelect an image or videos, and tap at the top of the screen. Select a sharing method.CalculatorYou can do simple or complex calculations by using Calculator app.1 Tap ontheAppsscreen.2 Rotate the screen orientation to switch between the stan-dardcalculatorandthescienticcalculator.MusicAdding song to your phone• Copy songs from your computer using USB cable.• Download songs from the Internet.• Copy songs with Bluetooth.Listening to music1 Tap .2 Select a song to play.3 When a song is playing, tap Home button to exit the music playback screen without stopping the song. To return to the music playback screen, open the notification center and tap the cover of the song.
26BrowserConnect the web page to search for information and bookmark your favorite webpages to access them conveniently. 1 Tap .2 Entertheaddresseldinthesearchbar,and tap . You can access web pages; moreover, bookmarks, multiple window switching and other functions are supported. EmailSetting up email accountsSetupanemailaccountwhenopeningEmailforthersttime.1 Tap ontheAppsscreen.2 Follow the on-screen instructions to complete the setup.Sending emails1 Tap to compose an email. 2 Addrecipientsandenteranemailtext.3 Tap to send the email.
27AppendixImportant InformationFor an optimal experience, the phone regularly connects to mail and internet servers. This automatically and inevitably gener-ates data exchanges that may be charged in addition to your existing package, or may be deducted from prepaid credit or a prepaid system.To avoid billing problems related to services that use the Inter-net, it is strongly recommended to have a suitable option which includes unlimited Internet and emails and to avoid changing thesettingspreconguredbydefault.If you wish, connect to Wi-Fi for a faster and more stream lined experience. It is particularly recommended to use Wi-Fi for streaming,ordownloadinggames,videosorbulkylms.Disclaimer• The usage of non-original accessories, such as headsets, chargers and so on, will cause incompatibility between phone and accessories. It may cause bad performance or malfunction, and we are not responsible for any damage that it might occur.• Theusermanualonlycontainsgeneraloverview.Specica-tionsandfunctionsofyourphonemaybedierenttothosecontained in the user manual.
28• Yourphonehasbeenconrmedtoworkproperlysincepro-duced from the factory. If there is any damage or defect due to manufacturing, it should follow terms and conditions in the warranty card.• If the functions of your phone are related to features and services by operator, it should follow the terms and condi-tions applicable by the operator.• Note that your phone still has its limitations referring to the specifications and functions. These limitations cannot be considered as damage or defect, and cannot be regarded as manufacturer damage. • Use your phone in accordance with the purposes and func-tions.TroubleshootingThis part lists some problems you might encounter when using your phone. Some problems require you to call your service provider,butmostofthemareeasytobexedbyyourself.SIM card has errorEnsure that the SIM card is correctly inserted.No network connection / Dropped network• Move toward a window or into an open area. Check network provider coverage map.• Check whether the SIM card is too old. If so, change your SIM card at your network provider’s nearest branch. Contact your service provider.
29Codes do not matchIf you forget the code, contact your service provider.Calls are not available• Ensure that there is no dialling error. New network is not au-thorized.• If new SIM card is inserted, check for new restrictions.• If pre-paid charge reached its limit, contact service provider.Phone cannot be switched on• Ensure to press the Power button for at least two seconds.• Charge battery. Check the charging indicator on the screen.Charge has error• Outside temperature is too hot or cold. Charge the battery.• Ensure that phone is charging at a normal temperature.• Check the charger and its connection to the phone.• Plugthechargerintoadierentsocket.• Ensure that charger is not defective. If so, replace the char-ger.• Use only original accessories.Impossible to receive or send SMS and photosEnsurethatthestorageissucient.Deletesomemessagesinyour phone.
30Files cannot be openedCheckthesupportedleformats.Screen does not light up when receiving a call.• If you use a protection tape or case, ensure that it has not covered the area around the light sensor. • Ensure that the area around the light sensor is clean.Phone has no soundCheck the settings status in the sound menu to ensure that the phone is not in vibration or silent mode.Phone hangs up or freezesUpdate your software through the website.Contacts display doublyContacts are saved in both phone and SIM card. Check con-tacts saved.App cannot be installed• Not supported by service provider or registration required. Contact your service provider.• Yourphonehasinsucientstorage.Deletesomemessagesfrom your phone.Phone cannot be connected to computer• Change data cable.• Change computer port.
31Call logs are not savedEnsure that the time is not wrongly set. Check the time setting.Specic Absorption Rate (SAR)Hisense Mexico S. de R. L. de C. V.Boulevard Miguel de Cervantes Saavedra No. 301, Torre Norte, Piso 2.Col.Ampliación Granada. C.P.11520,Deleg.MiguelHidalgo.Distrito FederalTel.01(55)55-31-35-15BRAND:HISENSEMODEL: Hisense U963FCCID:2ADOBU963ELECTRICCHARACTERISTICS:ADAPTORBRAND:HISENSEMODEL:A31-501000INPUT:100-240V~50/60Hz0.15AOUTPUT:5.0V~1A
32RECHARGEABLEBATTERYBRAND:HISENSEMODEL: LIW38238MADEINCHINAMedical devicesImplantedmedicaldevices,suchaspacemakers,maybeaect-ed by the use of this product.Avoidpotentialinterferenceradiatedfromtheproductintheim-planted medical device, by keeping the product at least 20 cm away from the device.Do not carry the product in the chest pocket.Turnotheproductimmediatelyifyoususpectanyinterference.FCC ComplianceThis phone complies with section 15 of FCC Regulations.Operationissubjecttothefollowingtwo conditions: (1)Thisdevicemaynotcause harmful interference,and(2)thisdevicemust accept any interference received, including interference that may cause undesired operation.Warning:Changesormodicationsnotexpresslyapprovedbythe manufacturer may void the authority of the user to operate the equipment.Note: This equipment has been tested and complies with limits
33for a class B digital device, pursuant to section 15 of the FCC Regulations. These limits are designed for providing reasonable protection against harmful interference at a residential facility. This equipment generates, uses and may irradiate radiofre-quency energy and, if not installed and used in accordance with instructions, it may cause harmful interference to radio com-munications. However, there is no guarantee that there will not be interferences at a particular facility. If this equipment causes harmful interference to radio or television reception, which can bestoppedbyturningotheequipment,theusershouldtrytoxsuchinterferencebyanyofthefollowingmeasures:-Redirect or relocate the receiving antenna.-Increase the distance between the equipment and the receiver.-Connecttheequipmentintoanoutletonacircuitdierentfromthat to which the receiver is connected. -Contact the supplier or a radio/television expert for getting as-sistance.The device is also designed to comply with the U.S. Federal Communications Commission’s requirements for exposure to radio waves.TheSARlimit adopted bytheU.S.is1.6W/kg,averagedoveronegramoftissue.ThehighestSARvalueinformedtotheFCCfor this type of devices complies with this limit. The highest SAR value reported to the FCC for this type of
34devices is 0.716 W/kg when used over the ear, 1.24 W/kg when adequately used over the body and 1.24 W/kg when used at a wireless access point (HOTSPOT). EventhoughtheremaybedierencesbetweenSAR levels ofdierentphonesandindierentpositions,allofthemcomplywith the requirements of the government.ThedevicecomplywithRFspecicationswhenthedeviceusedat 10 mm from your body. FCCID:2ADOBU963
CopyrightCopyright © 2016 HisenseThis manual is protected under international copyright laws.No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechani-cal, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Hisense Group. Some of the contents of this guide may not apply to your phone, de-pendingonthesoftwareandyourserviceprovider.Allinformationinthis document is subject to change without notice.

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