Hitachi SH-G1000 PCS CDMA Phone / PDA Combination User Manual Start Here 2c

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Date Submitted	2003-04-03 00:00:00
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Table of Contents
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i
Getting Advanced Phone and Service Information . . . . . . . . . . . . . .ii
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Basics of Your PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1. Your New PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
PCS Service
2. Turning Your Device On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Turning Your Device On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Turning the Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
3. Set up Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
4. Using the Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Removing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
5. Before Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
www.sprintpcs.com
Copyright © 2003 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part without prior
written approval. Sprint and the diamond logo are trademarks of Sprint Communications Company L.P.
Microsoft, MS, ActiveSync, Outlook, Windows, Windows NT, and the Windows logo are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Microsoft
products are licensed to OEMs by Microsoft Licensing, Inc., a wholly owned subsidiary of Microsoft
Corporation.
All other trademarks are property of their respective owners.
Printed in Japan.
6. Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
7. Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . .17
Setting Your Device’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Feature Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
8. Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Saving Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Finding Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Making a Call From Your Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . .22
9. Changing Your Device’s Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Adjusting the Ringer, Key Beep . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Adjusting the Phone Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Adjusting Receiver Volume During a Conversation . . . . . . . . . . . . . . . . . . . . . . .24
10. Sending and Receiving Messages . . . . . . . . . . . . . . . . . . . . . . . . .25
Setting Up Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Retrieving Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Accessing Voicemail From Another Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Displaying Numeric Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
11. PCS Service Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
12. PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Getting Started with PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
13. Your Phone’s PCS Vision Capabilities . . . . . . . . . . . . . . . . . . . . . .30
Accessing PCS Vision Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
PCS Vision Feature Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
PCS Vision Billing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
14. Your Device’s Special Features . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
PCS Business Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Built-in Rotating Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Built-in Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
15. Accessories for Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
How to Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
16. Performance and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Important Information About Your Device and Service . . . . . . . . . . . . . . . . . . .34
Maintaining Safe Use of and Access to Your Device . . . . . . . . . . . . . . . . . . . . . . .35
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Caution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Precautions for Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Instructions for Daily Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . . . . . . . . .45
17. Terms and Conditions & Warranty Information . . . . . . . . . . . . .48
Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Terms of PCS Picture Mail Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Customer Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
How to Use This Guide
Welcome – you’ve made the right choice
The advantages of Sprint are as clear as each call you make. With
PCS Service, we give you what you really want from a wireless service
provider – clear calls, easy-to-understand service plans and selfservicing options for managing your account. All this is designed to
make your life easier and worry free.
We know you’re eager to start using your phone right away and this
guide is divided into two sections that are designed to help you do
just that.
The first section will guide you through the steps required to set
up your PCS Service. It includes blanks so you can write down
important information we’ll share with you that you’ll want
to remember. Things like your new PCS Phone Number, information
about your service plan and your first invoice.
The second section will guide you through the basics of your
phone and service, with quick, easy-to-follow instructions. And if
you want to know more, just visit us online at www.sprintpcs.com
and log on. Then, click on “Claire’s Directory for Service Solutions.”
There you’ll find a complete user’s guide that includes a section on
learning about all the advanced features of your PCS Phone and
service.
Getting Advanced Phone and
Service Information
This guide covers the basics, but your phone is capable of performing a
variety of advanced services. To learn to use all the advanced features of
your device and service, visit www.sprintpcs.com and log on. Then,
click on “Claire’s Directory for Service Solutions.” There, you’ll have
access to your complete device user’s guide or you can take an online
phone tutorial.
Your online phone user’s guide provides information on basic and
advanced features and services, which includes instructions and
information such as:
Getting Started
Activating and Using
PCS Service
• Learning Advanced Dialing Options
• Managing Call History
• Using Advanced Messaging
• Using Advanced Internal Phone Book Options
• Using your Phone’s Advanced Settings
• Setting your Phone’s Security
• Using the Personal Information Management Feature
• Using PCS Vision
• Understanding your Device’s Internal Menu
• And more
ii
iii
1
Setting up your service—
You choose the way
• Your PCS Phone. Make sure it’s fully charged.
• Your Social Security number or your driver’s license number
• Your Electronic Serial Number (also known as ESN; refer to
step 5 to locate the number)
• The city and state where your phone will be primarily used
• A pen
The two fastest ways:
• Visit us online at activate.sprintpcs.com.
• From your PCS Phone, dial
You can also:
• Use a phone other than your PCS Phone – dial 1-888-715-4588.
Have these things ready
before you call to activate
PCS Service Areas
Interested in where you can use your new PCS Phone? Check out the
most up-to-date coverage maps at www.sprintpcs.com.
iv
4
Your PCS
Account Password
PCS Clear Pay Program
(This section may not apply to you. If not, skip to section 7.)

 You are on the PCS Clear Pay Program.
My Account Password is:
Finding your Device’s ESN
If you set up service using your PCS Phone, the network
automatically communicates the ESN to us. You’ll only need this
number when you’re setting up service online at
activate.sprintpcs.com or calling us from a phone other than your
new PCS Phone. The ESN, or Electronic Serial Number, is an 11digit number written on the barcode sticker attached to the device.
To find it, remove the phone’s battery.
ESN:
After writing down the ESN, replace the battery and turn on your
phone by pressing the Power button.
vi
• Dial
* from your PCS Phone or log into
www.sprintpcs.com to find out how many minutes or how much
data (if applicable) you have currently used within your service
plan. If you have exceeded your minutes or data in your plan or you
have a past due balance you should make a payment to keep your
service turned on.
There are two easy payment options:
• Make a payment at any Western Union location using the Swiftpay
form. To find the nearest location, dial #
from your PCS Phone. (Transaction fee applies; payment is credited
to your account within 12 hours.)
• Dial
from your PCS Phone (posting time is 12
hours).
Easy steps to follow to help keep you enjoying
your new PCS Service
How we will help you keep your service turned on:
• In the event that your service has been turned off, you will receive a
text message stating: “Your PCS service has been turned off.
Tap
to make a payment and turn service on.”
You’ll use this number when managing your account on
www.sprintpcs.com. Your default password is the last four
digits of your Social Security number.
*Services fees may apply
vii
• The first time your service has been turned off, you will be
connected to a live PCS Clear Pay Program Specialist who will
explain why your service has been turned off. You will be asked to
pay your balance to get service turned on (payment will be credited
and service turned back on within 12 hours).
• For any additional times that your service has been turned off, you
will be connected to our automated payment process. You will have
to pay your balance to have your service turned back on (payment
will be credited and service turned back on within 12 hours).
Understanding Your
PCS Service Plan
PCS Free & Clear Plans With Vision
Monthly Service Charge ......................................$_________
Anytime Minutes................................................._________
Unlimited Night & Weekend Minutes
(Mon.–Thur. 9pm–7am, Fri. 9pm–Mon 7am) ....................Yes 
 No 

Each additional voice minute (overage) .................________¢
Nationwide Long Distance Included ........................Yes 
 No 

Unlimited PCS VisionSM .............................................Yes 
 No 

Options (monthly charges)

 Unlimited Night & Weekend Minutes
(if not included with plan) ...............................$_________

 Unlimited PCS to PCS CallingSM ........................$_________

 PCS Voice CommandSM .....................................$_________

 PCS Business ConnectionSM ..............................$_________

 PCS Add-a-PhoneSM...........................................$_________

 Off-Network Minutes ........................................$_________

 PCS Equipment Replacement ..........................$_________

 Roadside Rescue...............................................$_________

 Other.................................................................$_________
viii
ix
PCS Free & Clear Plans
Monthly Service Charge ......................................$_________
Anytime Minutes................................................._________
Unlimited Night & Weekend Minutes
(Mon.–Thur. 9pm–7am, Fri. 9pm–Mon 7am) ....................Yes 
 No

Each additional voice minute (overage) .................________¢
Nationwide Long Distance Included ........................Yes 
 No 

Your new PCS Phone
Number and User Name
PCS Phone Number
Options (monthly charges)

 Unlimited Night & Weekend Minutes
(if not included with plan) ...............................$_________

 Unlimited PCS to PCS CallingSM ........................$_________

 PCS Voice CommandSM .....................................$_________

 PCS Business ConnectionSM ..............................$_________

 PCS Add-a-PhoneSM...........................................$_________

 Off-Network Minutes ........................................$_________

 PCS Equipment Replacement ..........................$_________

 Roadside Rescue...............................................$_________

 Other.................................................................$_________
PCS User Name
Your user name is automatically assigned to you. Your
user name, which resembles an e-mail address (for example,
name@sprintpcs.com), is used with PCS email and
2-way messaging services.
xi
Understanding Your
PCS Invoice
• Your first invoice will arrive within a few days.
• Your first invoice will reflect the following charges:

 Your first full month of service, which is your monthly recurring
charge of $______

 Additional charges such as taxes, roaming, voice or data
overage, or premium data services

 Charges for additional options you opt to subscribe to:
$______

 Your one-time non-refundable activation fee of $______
• Approximate total of first invoice $______
Quick, easy options to
manage your account
With PCS Customer Service Solutions, you can visit
www.sprintpcs.com or use your PCS Phone to access Claire, your
virtual service representative. She’ll guide you to the information
you need.
xii
Once you log on, you can:
• View the details of your PCS Service plan
• Find out how many minutes you have used and how many
minutes are remaining in your plan
• View your current and previous three months invoices,
including the call detail
• Click on “Claire’s Directory For Service Solutions” to:
• Make a payment
• Find out about PCS Products and Services
• Learn how to set up your voicemail and more.
Tap
* on your PCS Phone and Claire will
respond with the following:
Visit www.sprintpcs.com
• A summary of your rate plan
• Minutes remaining in your plan for the current invoice cycle
• Information about your most recent invoice
• When your last payment
was received
• The option to make a payment
*Services fees may apply
Welcome and thanks
for choosing
Sprint.
xiii
Basics of Your PCS Phone
3. Touch screen: Displays phone status icons, menus, functions,
Your New PCS Phone
etc. Enter phone numbers or characters, as well as select icons.
4. Speaker Phone button: Toggles speaker phone ON / OFF.
5. End button: Hangs up the phone. When pressed while receiving
15 16
14
13
a phone call, it will stop the ringer or the vibration. Pressing
and holding turns the phone on and off.
6. Keyboard: QWERTY key-arrangement keyboard.
12
7. USB function port: Connects with USB Mini-B cable.
8. Cradle connector: Connects to the cradle.
9. AC adapter jack: Connects with AC adapter plugs.
10. Microphone: Speak into this microphone.
11
10
11. Talk button: Lets you place a call, receive a call, answer call
waiting, and use three-way calling. Press to display the dialer
screen.
12. LED for Phone Power: Flashes green when the phone is on.
13. Camera: Rotational VGA Camera.
14. Receiver: Lets you hear the caller’s voice.
1. Antenna: Fixed style antenna.
2. Stylus: For use in selecting menus on the touch screen or
entering data.
Section 1
Your New PCS Phone
15. LED for reminder/ringer: Flashes orange when receiving a
phone call or when the alarm is ringing.
16. LED for charging: Illuminates amber when charging begins
and changes to green when charging is complete.
Section 1
Your New PCS Phone
20. Jog wheel: Scrolls the cursor up/down as it is turned and
executes the selected item when pushed.
21. Voice button: Activates the voice dial and voice memo
functions.
18
17
19
24 25
22. Environment switch: Use to change the volume and type of
ringer tones.
23. Key Guard switch: Deactivates the keyboard, buttons, and
26
20
21
22
switches and also turns off the screen.
24. IrDA port: Performs infrared communication with other
devices.
25. Power button: Press to turn the device on and off. Press and
23
32
27
31
30
hold to turn the phone on and off.
26. Speaker: Emits music and the ring tone. When the Speaker
phone function is switched on, it emits the caller’s voice.
27. Reset button: Press to reset your PCS Phone.
28
28. Full Reset switch: Sliding the switch downwards results in the
loss of data and all installed software stored in RAM.
29
29. Battery cover knob: This functions as the battery cover release
button.
17. Volume button: Adjusts the volume.
30. Battery cover
18. Headset jack: Provides connection for an optional headset.
31. Main Battery: Removable Lithium Ion battery.
19. SD card slot: Compatible with SD cards, and Multi Media
32. Cradle attachment hole: When mounting the device on the
Card.
Section 1
Your New PCS Phone
cradle, insert the knob of the cradle here.
Section 1
Your New PCS Phone
Turning Your Device On and
Off
Turning Your Device On and Off
Pressing the Power button turns the device on and off.
Power button
Set up Your Device
• After turning on the power for the first time, the Welcome
Wizard Screen will be displayed.
• Perform the initial setup following the directions on the screen.
• After Setup is finished, the Complete Screen displayed. When
the screen is tapped, if your device has not yet been activated,
the Activation Wizard will automatically start when you turn
the phone on.
• Following the Activation Wizard, enter your activation code,
phone number and the MSID assigned to you by your
Customer Solution Representative.
• In the last screen of the Activation Wizard, tap the Finish
button to close Activation. The Today Screen displays.
Please reference “Section 5. Before Making Calls” for further
information required before making a call.
Turning the Phone On and Off
Pressing and holding the Power button or End Button turns the
phone on and off.
When the phone is on, the LED for Phone Power will blink .
Section 2
Turning Your Device On and Off
Section 3
Set up Your Device
Using the Battery and
Charger
3. Hold the battery with the label surface faced upward, and then
install the battery so that the grooves at both sides mate.
This device uses two types of batteries; one is the main battery
(Lithium Ion battery) and the other is the backup battery that holds
data when the main battery is replaced. The backup battery, which
has been built in the device, is automatically charged through the
main battery or the AC adapter. The main battery will be referred to
below as just the battery.
4. Using the stylus, shift the Full Reset switch upward to unlock it.
Installing the Battery
1. While holding down the battery cover (A), slide it forward while
The switch is locked before the device is shipped.
pressing the release button (B).
Full Reset switch
Release
2. Slide the battery cover until the cover comes out of the guides,
and then lift and remove the cover.
Section 4
Using the Battery and Charger
5. Replace the battery cover on the device.
Section 4
Using the Battery and Charger
Charging the Battery
Fully charge the battery. The battery is fully charged when the
LED for charging turns green.
There are two methods of charging the battery:
• Connect the supplied AC adapter and the USB cradle as
displayed in the illustration and insert the device into the
cradle.
During charging, the LED will illuminate amber (charge time
is approximately 3 hours). After charging is complete, the LED
will illuminate green.
Note: If the temperature of the surrounding environment of the
device is too high the LED for charging will illuminate red and
charging will temporarily halt.
LED for charging
Note: When the battery runs low, use the AC adapter to recharge.
• Connect the supplied AC adapter directly to the device as
displayed in the illustration.
When not in use for long periods of time, recharge occasionally or
back-up the data onto a memory card. When not using the device
for long periods of time, the battery will slowly be consumed while
retaining the data. This eventually leads to data loss. See the Online
User’s Guide for data retention time.
Note: If the device is used as it is just after purchase or after the
device is left without being charged for an extended period of time,
the remaining battery power may not been correctly indicated.
Before using the device, be sure to charge the battery until the LED
for charging turns green.
Section 4
10 Using the Battery and Charger
Section 4
Using the Battery and Charger 11
3. Slide the battery cover until the cover comes out of the guides,
Removing the Battery
Follow these easy steps, to remove the battery:
and then lift and remove the cover.
1. Confirm that the following backup battery power warning has
not been displayed on the Power screen under Settings. If the
warning has been displayed, charge the backup battery until it
disappears.
4. Hold the battery on both sides and pull it up and out.
Note: Leaving the battery out for longer than 5 minutes could result
in the loss of data.
2. While holding down the battery cover (A), slide it forward while
pressing the release button (B).
Section 4
12 Using the Battery and Charger
Section 4
Using the Battery and Charger 13
Before Making Calls
• To receive calls to your device you must turn on the phone.
Press and hold the Power button to turn the phone on.
• Pressing the Talk button will launch the dialer enabling phone
calls to be made.
• The dialer screen displays as below.
Making and Answering
Calls
Making Calls
1. Make sure the phone is on. See page 6 for details.
2. If the dialer screen is not displayed, activate the dialer screen by
pressing
on the device.
3. Enter a phone number. If you make a mistake while dialing,
Backspace button
tap
to erase one digit at a time. Or, tap
entire number.
Talk button
4. Tap
Shortcut “Speed Dial”
5. When you’re finished, tap
Keypad
to erase the
Shortcut “Call Log”
Answering calls
End button
1. Make sure the phone is on (see page 6). If it is off, incoming
Edit menu
calls go to voicemail.
Tools menu
Shortcut “Contacts”
Status Icon Display Column
Shortcut “Memo”
2. When your device rings or vibrates, answer the call by tapping
or pressing
When the dialer screen is displayed, the
the device perform the same functions as the
buttons on the screen.
Section 5
14 Before Making Calls
buttons on
3. To end the call, tap
on the device.
Section 6
Making and Answering Calls 15
Signal Strength
If you’re inside a building, being near a window may give you
better reception. You can see the strength of your signal by the
signal indicator ( ) on your device’s display screen.
The number of bars will increase as the signal becomes stronger.
When there are no bars displayed, there is no signal. The phone is
out of its service area.
Controlling Your Roaming
Experience
You can make and receive calls while on the Sprint Nationwide PCS
Network and you can also roam on other PCS CDMA networks where
we’ve implemented roaming agreements with other carriers. To
learn more about roaming, visit www.sprintpcs.com.
Your device has several features that let you control your roaming
experience.
Setting Your Device’s Roam Mode
1. From the dialer screen, tap Options on the Tools menu to
display the Phone setting screen.
2. Tap Roaming tab.
3. Check Automatic.
Call Guard
In addition to the roaming icon, Call Guard alerts you when
roaming charges apply. This feature makes it easy to manage
your roaming charges by reminding you when you make or
receive roaming calls.
It also requires you to take additional steps before placing or
answering a roaming call. These additional steps are not required
when you make or receive calls while on the Sprint Nationwide
PCS Network.
Section 6
16 Making and Answering Calls
Section 7
Controlling Your Roaming Experience 17
To Turn Call Guard On
1. From the dialer screen, tap Options on the Tools menu to
display the Phone setting screen.
2. Tap Roaming tab.
3. Check Display message at Roaming Area begin call state.
Feature Availability
You can make and receive calls while roaming.
You will have access to voicemail while roaming.
Some features which are standard on the Sprint Nationwide
PCS Network, such as Call Waiting, PCS Voice Command and
PCS Vision are unavailable while roaming.
Internal Phone Book
You can use Microsoft® Pocket Outlook® “Contacts” to save
telephone numbers.
Saving Phone Numbers
1. From the dialer screen, tap
(“Contacts” icon) to open
Contacts.
You can also open Contacts by tapping
Contacts.
, then tap
“Contacts” icon
2. Tap New to create a new contact.
Section 7
18 Controlling Your Roaming Experience
Section 8
Internal Phone Book 19
3. Using the Input Panel, enter a name, and other contact
information, You will need to scroll down to see all available
fields.
The following kinds of telephone numbers can be entered;
 Work tel (display label “w” in dialer)
 Mobile tel (display label “m” in dialer)
 Home tel (display label “h” in dialer)
 Car tel (display label “car” in dialer)
 Work2 tel (display label “w2” in dialer)
 Home2 tel (display label “h2” in dialer)
Finding Phone Numbers
There are four ways to find a contact from the contact list.
Enter a contact name in the box under the navigation bar. To
view all contacts, clear text from the box or tap the button to
the right of the box.
Tap the category list (labeled All Contacts by default) and
select the type of contact you want displayed. To view
unassigned contacts, select No Categories.
Select All Contacts to view the entire contacts list.
To view contacts by their company names, tap View then
By Company. The number of contacts working for that
company will be displayed to the right of the company name.
Tap
, Find, then enter the contact name, select Contacts
for the type, then tap Go.
4. When finished, tap OK to return to the contact list.
Section 8
20 Internal Phone Book
Section 8
Internal Phone Book 21
Making a Call From Your Internal Phone Book
1. Open contacts.
2. Tap and hold a contact.
3. On the pop-up menu, tap Call and the type of phone number
displayed, such as “Work Tel”.
Changing Your Device’s
Settings
Adjusting the Ringer, Key Beep
1. From the dialer screen, tap Options on the Tools menu to
display the Phone setting screen.
2. To determine how to be notified of a new call, from the
Ring Type list, select new type. For example, select Vibrate to
not hear a ring.
3. If you select a ring type that will cause your phone to ring from
the Ring Tone list, select a sound.
4. To change a keypad sound, select new type from Keypad list.
Section 8
22 Internal Phone Book
Section 9
Changing Your Device’s Settings 23
Adjusting the Phone Volume
You can tap the
icon or press the Volume button on the
side bar of your device upward or downward to adjust the
volume of the device. (It will affect the ringer, notification
alarm, and music sound.)
Sending and Receiving
Messages
Setting Up Voicemail
1. Make sure the phone is on. See page 6 for details.
2. From the dialer screen, tap and hold
for two seconds.
3. Follow the system prompts to create your pass code and record
your greeting.
Retrieving Voicemail Messages
1. Make sure the phone is on. See page 6 for details.
2. From the dialer screen, tap and hold
for two seconds.
Accessing Voicemail From Another Phone
2. Tap
Adjusting Receiver Volume During a Conversation
During the call , you can tap the
icon or press the Volume
button on the side bar of your device upward or downward to
adjust the conversation phone volume.
1. Dial your PCS Phone Number.
when voicemail answers.
3. Enter your pass code.
Displaying Numeric Pages
1. Tap
, Inbox to show.
2. Tap Inbox to select the SMS service and folder.
3. Select SMS, Inbox folder.
4. Tap the message to view numeric pages.
Section 9
24 Changing Your Device’s Settings
Section 10
Sending and Receiving Messages 25
PCS Service Features
Call Waiting
To respond to an incoming call while you’re on a call
Tap
1. Enter a number you wish to call and tap
This step puts the first caller on hold and answers the
second call.
To switch back to the first caller
Tap
again.
Lets you forward your calls to another number. You can still make
calls from your phone while this is activated. There is a per call
charge for this service.
2. Enter the area code and phone number to which your calls
3. Enter the second number you wish to call and tap
4. When you’re connected to the second party, tap
once
If one of the people you called hangs up during your call, you and
the remaining caller stay connected. If you initiated the call and
are the first to hang up, all three callers are disconnected.
PCS Voice Command
Get started by setting up your Personal Address Book
1. Tap
should be forwarded.
3. Tap
. You will hear a tone confirming the activation of
Call Forwarding.
. The first time you use it, you will hear a
tutorial before moving on to the next step.
2. You’ll hear a tone followed by the prompt “Ready.” Say “Add
Name” to begin setting up your Personal Address Book.
To deactivate
2. Tap
2. Once you have established the connection, tap
With PCS Voice Command,, you can call a number just by saying a
name.
To activate
1. Tap
more to begin your three-way call.
Call Forwarding
1. Tap
With Three-Way Calling, you can talk to two people at the same
time. When using this feature, the normal airtime rates will be
charged for each of the two calls.
Three-Way Calling
. You will hear a tone confirming the deactivation.
Section 11
26 PCS Service Features
Section 11
PCS Service Features 27
1. Tap
Making a call with PCS Voice Command
2. You’ll hear a tone followed by the prompt “Ready.”
3. After the prompt, say “Call” and the name of the person or the
number you want called.
PCS Vision
PCS Vision
To sign up for PCS Vision services or access complete instructions,
visit www.sprintpcs.com/manage where you may view the
complete phone user’s guide or take a tutorial.
4. Your request will be repeated and you will be asked to verify.
Say “Yes” to call the number or person. Say “No” to cancel.
Getting Started with PCS Vision
1. Tap
1. Tap
2. Enter the URL of the Web site you want to see in the address bar.
Accessing information using PCS Voice Command
2. Say “Call the Web.”
3. Choose from a listing of information categories like e-mail,
news, weather, sports and more.
, then Internet Explorer.
Then tap
on the right of the address bar.
Note: If the address bar is not displayed tap View, then Address Bar.
3. The requested Web page displays.
Tip: The Connecting Bubble window displays while you are
attempting to connect to the Internet.
is displayed in the
navigation bar while connected to the Internet.
4. To disconnect from the Internet tap
on the navigation bar.
The Connecting Bubble window displays, tap End.
Section 11
28 PCS Service Features
Section 12
PCS Vision 29
Your Phone’s PCS Vision
Capabilities
The following information will help you understand your phone’s
exciting PCS Vision capabilities. To learn how to use all the advanced
features of your phone, visit www.sprintpcs.com and sign in.
You’ll be able to download your phone’s complete user guide.
Accessing PCS Vision Features
User Name
Your user name is automatically assigned to you. Your user name,
which resembles an email address (for example,
name@sprintpcs.com), is used with PCS Email and 2-way
messaging services.
PCS Vision Feature Availability
When your phone is PCS Vision enabled, your user name will
automatically appear on your phone’s display screen. (This process
is automatic and does not require any action on your part.)
From the dialer screen, tap Options on the Tools menu, then tap
phone Info tab, to find your user name.
Once your phone is activated, you are signed in and ready to
connect to PCS Vision services at any time. You will only be
charged for services when you use them.
Your Device’s Special
Features
Messaging
Send and receive e-mail and instant messages or chat with
friends.
PCS Business ConnectionSM
Access your Microsoft® Outlook® or Lotus Notes® company
e-mail with and without attachments, calendar, business
directory and personal contacts in real time.
Web
Experience full color graphic versions of your favorite
Internet sites.
Picture MailSM
Take digital pictures with a built-in camera and send them to
computers or other Visionenabled PCS Phones.
Voice
As always, make crystal-clear calls to anywhere from anywhere on
our nationwide PCS network.
PCS Vision Billing Information
See your service plan for details on PCS Vision billing.
Section 13
30 Your Phone’s PCS Vision Capabilities
Section 14
Your Device’s Special Features 31
Built-in Rotating Camera
The camera can rotate 180 degrees to face both forward and
backward. It can also take images up to VGA quality. Includes
options for picture quality, resolution, brightness, white balance
and zoom ratio.
Built-in Keyboard
QWERTY keyboard for easier, faster text input. Enjoy a
comfortable messaging experience with the built-in keyboard.
Accessories for Your
Device
Standard Battery
This lithium-ion battery is the same as the battery that came with
your PCS Phone. Use this battery as a back-up.
USB Cradle
This USB cradle is the same as the cradle that came with your PCS
Phone. Syncs your device to your PC computer when placed in the
cradle and connected to a USB port.
AC Adapter
This AC adapter is the same as the AC adapter that came with your
PCS Phone. Plugs directly into your device and any power outlet
to recharge your battery. Can be use with cradle.
How to Order
Purchase at your local Sprint Store. Or call the PCS Accessory
Hotline (1-800-974-2221) or visit www.sprintpcs.com.
Next day delivery is offered in select areas.
Section 14
32 Your Device’s Special Features
Section 15
Accessories for Your Device 33
Performance and Safety
Important Information About Your Device and Service
Keeping Tabs on Signal Strength
The quality of each call you make or receive depends on the signal strength
in your area. Your device informs you of the current signal strength by
displaying a number of bars next to the signal strength icon. The more bars
displayed, the stronger the signal. If you’re inside a building, being near a
window may give you better reception.
Understanding the Power Save Feature
If your phone is unable to find a signal after 15 minutes of searching, a
Power Save feature is automatically activated. If your phone is active, it
periodically rechecks service availability or you can check it yourself by
pressing any key. When a signal is found, your phone returns to Standby
mode.
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver. When it’s turned on,
it receives and transmits radio frequency (RF) signals. When you use your
phone, the system handling your call controls the power level. This power
can range from 0.006 watts to 0.341 watts in digital mode.
Knowing Radio Frequency Safety
The design of your device complies with updated NCRP standards described
below. To further limit RF exposure, you can limit the duration of your calls
and operate your device in the most power-efficient manner. In 1991-92, the
Institute of Electrical and Electronics Engineers (IEEE) and the American
National Standards Institute (ANSI) joined in updating ANSI’s 1982
standard for safety levels with respect to human exposure to RF signals. More
than 120 scientists, engineers and physicians from universities, government
health agencies and industries developed this updated standard after
reviewing the available body of research. In 1993, the Federal
Communications Commission (FCC) adopted this updated standard in a
regulation. In August 1996, the FCC adopted hybrid standard consisting of
the existing ANSI/IEEE standard and the guidelines published by the
National Council of Radiation Protections and Measurements (NCRP).
Section 16
34 Performance and Safety
Maintaining Your Phone’s Peak Performance
There are several simple guidelines to operating your phone properly and
maintaining safe, satisfactory service.
 Hold the phone over your shoulder when in use.
 Try not to hold, bend or twist the phone’s antenna.
 Don’t use the phone if the antenna is damaged.
 Speak directly into the microphone.
 Avoid exposing your device and accessories to rain or liquid spills. If your
device does get wet, immediately turn the power off and remove the
battery. If it’s inoperable, return it to a Sprint Store or call PCS Customer
Service Solutions for service.
Note: For the best care of your device, only Sprint Authorized
Personnel should service your device and accessories. Faulty
service may void the warranty.
Maintaining Safe Use of and Access to Your Device
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO
SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE.
Using Your Device While Driving
Talking on your phone while driving (or operating the phone without a
hands-free device) is prohibited in some jurisdictions. Laws vary as to
specific restrictions. Remember that safety always comes first.
When using your device in the car:
 Get to know your device and its features, such as speed dial and redial.
 When available, use a hands-free device.
 Position your device within easy reach.
 Let the person you are speaking to know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions.
 Do not take notes or look up phone numbers while driving.
Section 16
Performance and Safety 35

Dial sensibly and assess the traffic; if possible, place calls when stationary
or before pulling into traffic.
Do not engage in stressful or emotional conversations that may divert
your attention from the road.
Dial 911 to report serious emergencies. It’s free from your wireless phone.
Use your phone to help others in emergencies.
Call roadside assistance or a special non-emergency wireless number
when necessary.
Tip: Purchase an optional Hands-Free Car Kit.
Following Safety Guidelines
To operate your device safely and efficiently, always follow any special
regulations in a given area. Turn your device off in areas where use is
forbidden or when it may cause interference or danger.
Using Your Device Near Other Electronic Devices
Most modern electronic equipment is shielded from radiofrequency (RF)
signals. However, RF signals from wireless phones may affect inadequately
shielded electronic equipment.
RF signals may affect improperly installed or inadequately shielded
electronic operating systems and/or entertainment systems in motor
vehicles. Check with the manufacturer or their representative to determine if
these systems are adequately shielded from external RF signals. Also check
with the manufacturer regarding any equipment that has been added to
your vehicle.
Consult the manufacturer of any personal medical devices, such as
pacemakers and hearing aids, to determine if they are adequately shielded
from external RF signals.
Note: Always turn off the device in health care facilities and
request permission before using the device near medical
equipment.
Section 16
36 Performance and Safety
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft. To prevent possible
interference with aircraft systems, the U.S. Federal Aviation Administration
(FAA) regulations require you to have permission from a crew member to use
your device as a phone while the plane is on the ground. To prevent any risk
of interference, FCC regulations prohibit using your device as a phone while
the plane is in the air.
Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn your phone off when in a
blasting area or in other areas with signs indicating two-way radios should
be turned off. Construction crews often use remote-control RF devices to set
off explosives.
Turn your device off when you’re in any area that has a potentially
explosive atmosphere. Although it’s rare, your device and accessories could
generate sparks. Sparks can cause an explosion or fire, resulting in bodily
injury or even death. These areas are often, but not always, clearly marked.
They include:
 Fueling areas such as gas stations.
 Below deck on boats.
 Fuel or chemical transfer or storage facilities.
 Areas where the air contains chemicals or particles such as grain, dust or
metal powders.
 Any other area where you would normally be advised to turn off your
vehicle’s engine.
Note: Never transport or store flammable gas, liquid or explosives
in the compartment of your vehicle that contains your device or
accessories.
Restricting Children’s Access to Your Device
Your device is not a toy. Do not allow children to play with it as they could
hurt themselves and others, damage the device or make calls that increase
your phone bill.
Section 16
Performance and Safety 37
Caring for the Battery
Protecting Your Battery
The guidelines listed below help you get the most out of your battery’s
performance.
 Use only specified batteries and desktop chargers. These chargers are
designed to maximize battery life. Using other batteries or chargers voids
your warranty and may cause damage.
 In order to avoid damage, charge the battery only in temperatures that
range from 32º F to 95º F (0º C to 35º C).
 Don’t use the battery charger in direct sunlight or in high humidity areas,
such as the bathroom.
 Never dispose of the battery by incineration.
 Keep the metal contacts on top of the battery clean.
 Don’t attempt to disassemble or short-circuit the battery.
 The battery may need recharging if it has not been used for a long period
of time.
 It’s best to replace the battery when it no longer provides acceptable
performance. It can be recharged hundreds of times before it needs
replacing.
 Don’t store the battery in high temperature areas for long periods of time.
Disposal of Lithium Ion (LiIon) Batteries
For safe disposal options of your LiIon batteries, contact your nearest
Sprint-authorized service center.
Special Note: Be sure to dispose of your battery properly. In some areas,
the disposal of batteries in household or business trash may be prohibited.
Note: For safety, do not handle a damaged or leaking LiIon battery.
Warning
Section 16
38 Performance and Safety
Should the device produce excessive heat, smoke, or strange odors,
remove the battery (all data may be lost), unplug the AC adapter (if in
use) and contact your nearest Sprint-authorized service center. Fire,
electric shock or explosion may result.
Should the device produce excessive heat, change color or shape, or
change in any way after use, charging or storage, remove the battery (all
data may be lost), remove the AC adapter (if in use) and contact your
nearest Sprint-authorized service center. Fire, electric shock or explosion
may result.
Should any foreign material (metal objects, water or any other liquid)
enter the device remove the battery (all data may be lost), remove the AC
adapter (if in use) and contact your nearest Sprint-authorized service
center. Fire or electric shock may result.
Should you drop this device or break the case, remove the battery (all data
may be lost), remove the AC adapter (if in use) and contact your nearest
Sprint-authorized service center. Fire, electric shock or explosion may
result.
Do not modify this device. Fire or electric shock may result.
Do not disassemble this device. Electric shock may result.
Do not use any voltage that differs from the power voltage recommended.
In addition, do not overload outlets. Fire or electric shock may result.
Do not remove the electrical plug with wet hands. Electric shock may
result.
Do not damage or modify the electrical cord. Do not bend, pull or place
heavy items on top of the electrical cord. Fire or electric shock may result.
Do not use the electrical cord if the electrical plug is damaged or if it does
not fit snugly into the outlet. Fire or electric shock may result from an
electrical short.
Do not touch the metal contacts of the AC adapter or connector. Electric
shock may result.
Section 16
Performance and Safety 39

Do not pour water on or allow this device to get damp. Fire or electric
shock may result.
Do not place a container filled with water or any liquid on or near this
device, as the liquid may spill and enter the device. Fire or electric shock
may result.
Do not place this device in an area of high humidity or dust. Malfunction,
fire or electric shock may result.
Do not use the device in any area where it can get wet, such as in a
bathroom or shower. Fire or electric shock may result.
Do not place in fire or heat in any way. Fire or explosion may result.
Do not heat this device in a microwave oven or on a hot plate. Fire or
explosion may result.
Do not use this device/phone in areas of restricted use, such as on aircraft.
It could disrupt the normal operation of instruments and may cause an
accident.
Do not use this device near other devices that produce strong magnetic
fields. Malfunction may result.
Do not allow children to swallow any small parts that can be removed
from this device. Store any small parts from this device out of the reach of
children. Should a child swallow any of parts from this device,
immediately consult a physician.
Remove dust from the electrical plug prongs and the outlet area. Fire may
result.
Always unplug the AC adapter from the outlet if there is a thunderstorm
warning or if there is a possibility of lightning striking nearby. Fire or
malfunction may result.
If charging does not complete after the specified charge time, stop
charging and consult your nearest Sprint-authorized service center.
Should you get any fluid from the battery in your eyes, DO NOT rub them.
Immediately rinse with clean water and seek medical attention.
Blindness may result.
Section 16
40 Performance and Safety
Should any fluid from the battery come in contact with skin or clothes,
immediately rinse with clean water. Skin rash may result.
Ensure that children do not place the plastic bags from the packaging
over their heads or in their mouths. Suffocation may result.
Caution
Do not drop or place foreign objects in any opening of this device. Fire,
electric shock or malfunction may result.
Do not insert or connect wires or any other conductor to the terminals of
this device. Fire, electric shock or malfunction may result.
Do not place heavy objects on top of this device as the glass display or
cover may break. Injury and malfunction may result.
Do not place on any unsteady, unstable or slanted surface, as the device
may drop. Injury and malfunction may result.
Do not use or store for long periods of time near places of extreme such as
inside of a car on a hot day, near fire or next to a stove. The device casing
may become excessively hot, deformed or melt. The inside of the device
may also become hot causing fire or malfunction.
Do not wrap or cover a device in use or the AC adapter with a cloth. The
inside of the device may also become hot causing fire or malfunction.
Do not move the device too quickly or with exaggerated movements. The
stylus may be dislodged from the device and injury or property damage
may result.
Do not place in an area of strong vibrations. Malfunction may result.
If you feel any abnormalities on your skin, immediately stop use of this
device and consult a dermatologist. Low temperature burns, itching or
rash may occur with some users.
Avoid rapid temperature changes. Condensation may occur resulting in
malfunction.
Do not use your fingernails to open any lids or operate any switches on
this device. Injury to your fingertip may result.
Section 16
Performance and Safety 41

Insure that the plug is snugly inserted into the outlet. Fire or malfunction
may result.
If charging the device in a room of too hot ambient temperatures, the
LED for charging will illuminate red and charging will stop. Resume
charging in an ambient temperature between 32º F–95º F (0º C–35º C).
However if the red LED remains illuminated, remove the AC adapter,
remove the battery (all data may be lost) and contact your nearest Sprintauthorized service center.
Before moving this device while it is charging, always remove the AC
adapter from the outlet. Damage to the cord, fire or electric shock may
result.
Always grip the electrical cord by its plug when pulling it out of an outlet.
Pulling it out of an outlet by the cord can lead the inner wire to be exposed
or broken. Fire or electric shock may result.
When not using this device for long periods of time, always remove the
electrical cord from the outlet for safety. Insulation wear, fire or electric
shock may result. Also insure that all data is previously backed-up.
When traveling abroad, never plug the AC adapter into a power source
that does not correspond to both the voltage and the frequency specified
on the rating plate of the AC adapter, as this device damage and fire will
result. The supplied AC adapter cable is an AC 125 V type and should not
be connected to a power source exceeding 125 volts. Fire may result.
Connecting to a power source that exceeds 125 volts should only be done
using a cable suitable for that voltage.
Do not use AC adapters or electrical cords not specifically designed for this
device. Do not modify or disassemble the AC adapter. Fire, malfunction or
bodily injury may result.
Do not press strongly on or hit the touch screen. Electrical shock or
malfunction may result.
Do not sit on the device when it is located in your back pocket. Damage to
the device, malfunction or bodily injury may result.
The tip of the stylus is sharp. Do not aim at people. Store it out of the reach
of children. Misuing the stylus may result in injury.
Section 16
42 Performance and Safety
When using this device for an extended period of time take a break every
hour for 10 to 15 minutes to rest your eyes and your hands.
Do not operate this device while handling chemicals such as benzine.
Discoloration, malfunction or deformation may result.
Do not wipe the screen with a damp cloth. Water may enter the device and
cause malfunction.
Precautions for Use
Memory contents of this device may change or be lost due to an error in
operation or malfunction. Back-up all important data on the memory
card.
When backing-up data always connect the AC adapter.
Reset the device if the device response times slows, which may be caused
by a lack of memory. See the Online User’s Guide about resetting. Periodic
resetting is recommend for stable use.
Do not handle roughly or drop this device.
Do not connect any components to this device other than those specified
or recommended.
Use only the specified batteries with this device. Bodily injury, device
malfunction or fire may result from a battery rupture or leakage.
Instructions for Daily Use
Ensure that connectors of the cables are straight when they are inserted or
removed from connectors on the device. Forcing the connectors may
cause them to break.
Do not use excessive force when inserting or removing the memory card.
Do not insert any foreign objects into the opening of the card slot.
Do not place heavy objects on the device.
Do not push with excessive force on or around the touch screen.
Lightly wipe dust from the touch screen using a dry, soft cloth.
Section 16
Performance and Safety 43

The device and the AC adapter may become hot during use. This is
normal.
Always use the supplied AC adapter when charging the battery.
Do not use objects other than your finger or the accompanying stylus to
operate the touch screen. This may cause the touch screen surface to
become scratched or ruptured and may result in bodily injury.
Tap lightly when using the accompanying stylus.
Using the touch screen without cleaning off dust can cause the surface to
scratch.
The softcase accompanying this device is meant for this device only. Do
not place anything other than the device into the softcase.
When disposing or surrendering this device, to prevent any possible leaks
of your personal information delete all data and return the device to its
defaults. See the Online User’s Guide for information on Initialization.
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44 Performance and Safety
Acknowledging Special Precautions and the
FCC Notice
FCC Notice
This device may cause TV or radio interference if used in close proximity to
receiving equipment. The FCC can require you to stop using the device if
such interference cannot be eliminated. Vehicles using liquefied petroleum
gas (propane or butane) must comply with the National Fire Protection
Standard (NFPA-58). For a copy of this standard, contact the National Fire
Protections Association, One Batterymarch Park, Quincy, MA 02269, Attn:
Publication Sales Division.
Cautions
Any changes or modifications to your device not expressly approved by the
party responsible for compliance could void your warranty for this
equipment and void your authority to operate this equipment. Only use
batteries, specified antennas and chargers. Although your device is quite,
sturdy, it is a complex piece of equipment and can be broken. Avoid
dropping, hitting, bending or sitting on it.
Use only the supplied antenna. Unauthorized antennas, modifications, or
attachments could impair call quality, damage the phone, or result in
violation of FCC regulations. Do not use the phone with a damaged
antenna. Please contact your local dealer for replacement antenna.
Tests for SAR are conducted using standard operating positions specified by
the FCC with the device transmitting at its highest certified power level in all
tested frequency bands. Although the SAR is determined at the highest
certified power level, the actual SAR level of the device while in operation can
be well below the maximum value. This is because the device is designed to
operate at multiple power levels so as to use only the power required to reach
the network. In general, the closer you are to a wireless base station antenna,
the lower the power output.
FCC RF Exposure Information
In order to comply with FCC RF exposure guidelines for body-worn
operation, use only supplied accessories. Use of any other accessories may
not comply with FCC RF exposure guidelines.
Section 16
Performance and Safety 45
.
Belt Worn Operation
For belt worn operation use only the supplied softcase and belt clip. Use of
this device without the supplied softcase and belt clip may not comply with
FCC RF exposure guidelines.
Lap Held Operation
When using the device in the lap held position, the device must remain
inside the supplied softcase with the front flip-cover wrapped and stowed
along the back surface as illustrated below. This also applies to when the
device is in speakerphone operation and is used in the lap held position. Use
of this device in any other lap held configuration may violate FCC RF
exposure guidelines.
Device
Softcase
Front flip-cover
Hand Held Operation
For handheld operation the device is supplied with a thumb operated
keyboard. For optimum performance both thumbs should be present on the
keyboard at all times. Although the softcase is designed to allow operation in
this mode, the softcase is not required in order to comply with RF Exposure
guidelines in this position.
Normal Phone Operation
While the device is being used for normal phone operation the softcase is not
required in order to comply with RF Exposure guidelines.
Specific Absorption Rates (SAR) for Wireless Phones
The SAR is a value that corresponds to the relative amount of RF energy
absorbed in the head of a user of a wireless device.
The SAR value of a phone is the result of an extensive testing, measuring
and calculation process. It does not represent how much RF the phone
emits. All phone models are tested at their highest value in strict
laboratory settings. But when in operation, the SAR of a phone can be
substantially less than the level reported to the FCC. This is because of a
variety of factors including its proximity to a base station antenna, phone
design and other factors. What is important to remember is that each
phone meets strict federal guidelines. Variations in SARs do not represent
variation in safety.
All phones must meet the federal standard, which incorporates a
substantial margin of safety. As stated above, variations in SAR values
between different model phones do not mean variations in safety. SAR
values at or below the federal standard of 1.6 W/kg are considered safe for
use by the public.
The highest reported SAR values of [ABLSH-G1000] are:
PCS mode (Part 24) - Head: 1.44 W/kg; Body-worn: 1.17 W/kg
FCC Radiofrequency Emission
This phone meets the FCC Radiofrequency Emission Guidelines. FCC ID
number: ABLSH-G1000. More information on the phone’s SAR can be
found from the following FCC website: http://www.fcc.gov/oet/fccid
For more information about RF exposure, visit the FCC Web site at
www.fcc.gov.
Section 16
46 Performance and Safety
Section 16
Performance and Safety 47
FCC Part 15
Warning
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Note
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Caution to the user
Changes or modifications not expressly approved by the Hitachi,Ltd. void
the user’s authority to operate the equipment.
Section 16
Performance and Safety
Section 16
Performance and Safety
Terms and Conditions &
Warranty Information
Terms and Conditions of Services
Thanks for choosing Sprint. These terms and conditions are
part of your agreement with Sprint for PCS Services.
For the most current version of the terms and conditions, please visit our
website at www.sprintpcs.com or call PCS Customer Service Solutions at
1-888-211-4PCS, because the terms and conditions included with your PCS
Phone may not the most current version. If you activated PCS Services before
the effective date of these terms and conditions, these terms and conditions
replace and supersede any previous terms and conditions.
If you have questions about your PCS Services, call PCS Customer Service
Solutions at 1-888-211-4PCS (4727) or visit our Web site at
www.sprintpcs.com.
Agreement. Your agreement (“Agreement”) with Sprint Spectrum L.P.
and any of its affiliates doing business as Sprint providing PCS Services
(“Services”) to you is made up of these Terms and Conditions of Service
(“Terms”) and the Service Plan that we agree to provide you. Your “Service
Plan” is described in our marketing materials, and includes the rates and
features we set for that Service Plan. We use the words “we,” “us,” “our” or
“Sprint “ to refer to Sprint Spectrum L.P. and its affiliates doing business as
Sprint in these Terms. When you activate PCS Services or attempt to use our
PCS Services (including, without limitation, attempting to place a call on
the Sprint Nationwide PCS Network, or off the Sprint Nationwide PCS
Network when roaming, including “911” or similar calls), you accept the
Agreement.
Provision of Service. Your purchase of PCS Phone or other equipment
does not mean that we must provide Services to you. We may decide not to
provide Services to you for any lawful reason. We may request that you
provide us with any information we reasonably require to determine whether
you qualify for Services. Services in some areas are managed and provided
Section 17
16
48 Performance
46
Terms and Conditions
and Safety
& Warranty Information
under contract with Sprint by independent affiliates with access to the Sprint
Nationwide PCS Network. Some Services may not be available or may
operate differently in certain affiliate markets.
Credit Verification. You must have and keep satisfactory credit to receive
and continue to receive Services. We will verify your credit before agreeing to
provide Services to you and we may verify your credit at any time while we
provide Services to you. Credit verification may include a review of credit
reports that we receive from commercially available credit bureaus. We may
require a guarantee of payment by an individual or entity approved by us. If
at any time we determine, in our sole discretion, that payment for Services
may not be made when due, we may suspend Services to your phone and
require that you provide payment on account or a guarantee of payment
before we resume Services to your phone.
Changes to Agreement. We may change this Agreement at any time
(but see PCS Service Plan). Any changes to the Terms are effective when we
publish the revised Terms. If you use our Services or make any payment to us
on or after the effective date of the changes, you accept the changes. If you do
not accept the changes, you may terminate Services (but see Termination
and Changing PCS Service Plans). For purposes of the Agreement, “use”
includes keeping the right to access the Sprint Nationwide PCS Network by
not terminating Services. You may not modify the Agreement except for your
PCS Service Plan (see Termination and Changing Service Plans).
Service Plan. You may be eligible for a fixed length PCS Service Plan
(“Term Service Plan”) or for a month-to-month Service Plan (“Non-Term
Service Plan”). We determine the Service Plan for which you qualify. We may
offer non-identical Service Plans to different individuals or entities. Services
and coverage under some Service Plans may be more limited than available
under other Service Plans. Your Service Plan sets out the charges for Services
and is your Service Plan until that Service Plan is changed, you switch to a
different Service Plan, or your Services terminate. Your Service Plan may
require that you make a deposit, prepayment, or a series of deposits or
prepayments, or be subject to an account spending limit, before Services are
activated or maintained.
Changing Service Plans. If you are on a Non-Term Service Plan, you
may change to a different Service Plan for which you qualify. Any change is
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Terms and Conditions & Warranty Information 49
effective at the start of your next full invoicing cycle unless otherwise
specified by us at the time that you place your change order. If you change or
add a different Service Plan or service feature and the change is effective
prior to the start of your next full invoicing cycle, you will be invoiced a
prorated amount. We may require a service charge for implementing any
change directed by you as well as the Service Plan or optional service features
you select. If you are on a Term Service Plan, your ability to change to
another Service Plan may be limited and we may require you to pay a
termination fee as set out in your Service Plan.
Use of Services and Equipment; Availability. You must be at least
18 years old to subscribe to our Services. We may require you to provide proof
of your age and identity. If you are under 18 years old you may be eligible for
certain Services that have Account Spending Limits if a person 18 years or
older is also named as a subscriber on the Account. Services and equipment
may not be used for any unlawful, fraudulent or abusive purpose. By
requesting Services, you agree that you will not use Services and equipment
in any unlawful, fraudulent or abusive manner. You may not resell or lease
Services or equipment to anyone. Services are available within the operating
range of the Sprint Nationwide PCS Network. Coverage and quality of
Services may be affected by conditions within or beyond our control,
including atmospheric, geographic, or topographic conditions. We do not
guarantee that there will be no interruptions or delays in Services. Your PCS
Phone will not accept the services of any wireless provider other than Sprint
(but see Roaming).
Number. We assign a phone number (“Number”) to the phone or other
equipment used by you on the Sprint Nationwide PCS Network. We may
change the Number without compensation by giving you prior notice. You
do not own the Number. You may not modify the Number we program into
any phone or other equipment, transfer or duplicate the Number to any
phone or other equipment other than that authorized by us, or transfer the
Number to any other individual or entity.
Phone Activation Fee. You may be required to pay a non-refundable
phone activation fee when you activate a new Number, have us switch a
Number to a different phone, have your current Number changed, we
activate a different phone on your existing account or your Service Plan says
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50 Terms and Conditions & Warranty Information
so. Details on any applicable phone activation fee are set out in your Service
Plan or can be obtained by calling PCS Customer Service Solutions.
Charges. For most forms of wireless Service, your usage will be charged
from the time you first initiate contact between your phone or other wireless
device and the network until the network connection is broken, whether or
not you are successful in connecting with the service with which you seek to
connect, even if the connection is later broken or dropped. An exception is
that you are not charged for voice calls that are not completed. You are
charged for completed calls to your Number from the time shortly before the
phone starts ringing until the call is terminated by either party. You will be
charged peak rates for the entire duration of calls initiated during the peak
time periods applicable to your Service. You will be charged off-peak rates for
the entire duration of calls initiated during the off-peak time periods
applicable to your Service. In addition to these usage charges, you may be
charged for recurring monthly service charges, applicable local and longdistance toll charges, other usage charges, connection fees, roaming
charges, directory assistance, call completion charges, account review and
management charges optional features you select at an extra cost, and taxes
and other regulatory-related charges. Charges for most Services are incurred
in one-minute increments, with partial minutes of use rounded up to the
next highest minute. You must pay, by each invoice due date, all charges for
Services provided to the Number for each phone or other equipment that our
records show you activated, no matter who actually uses or has possession of
the phone or other equipment at the time Services are provided.
PCS Vision (Third Generation) Wireless Charges. For PCS Vision
wireless services, you will be charged, on a per kilobyte basis, for data used,
whether sent or received by your PCS Phone or other wireless device, rather
than for airtime used, even for certain third generation voice services. As long
as your PCS Phone or other wireless device is connected to the enhanced
(Third Generation) Sprint Nationwide PCS Network, you will be incurring
data usage charges. You cannot receive incoming calls while using third
generation services. Data packet usage will be measured in kilobytes and
will be rounded up to the next whole kilobyte. Kilobyte usage will be rounded
up to the next full cent. Rounding up will occur at the end of each separate
session or each clock hour (at the top of each hour), if the session spans
Section 17
Terms and Conditions & Warranty Information 51
more than 1 clock hour. When traveling on the Vision network, a session may
be ended and new session initiated, although no interruption to the actual
data session will occur. Each individual session will be rounded up. The
number of data packets used and charged to you will vary widely, depending
upon the specific PCS Vision wireless application or other service you use and
the amount of data used in the specific application or service. You will be
charged for data exchanges initiated by other Internet users as well as those
you initiate. Estimates of data usage, for example, the size of downloadable
files, will vary from what you actually use. You will be charged for additional
data used in transporting and routing on the network. If you use a Premium
Service (including services provided by third parties but for which you are
billed on your PCS Invoice), you will be charged for data used in transport
and routing in addition to the charge for the Premium Service. You will be
charged for partial and interrupted data downloads or other use, including
re-sent data, and for unsuccessful attempts to reach Web sites and use other
applications and services, including those resulting from dropped network
connections. Your invoice will not separately identify the number of kilobytes
attributable to your use of specific sites, sessions or services used. Specific
additional information about PCS Vision wireless services, including
pricing, included kilobytes and combining with other PCS Service Plans, is
available in our standard sales collateral for PCS Vision wireless Service
Plans or at www.sprintpcs.com.
Voice Command. PCS Voice Command is an optional service that allows
you to place calls by using speech recognition technology. Calls to 911 or
similar emergency numbers cannot be placed through the Voice Command
feature. Airtime and applicable long distance charges for a call completed
from your Number using the Voice Command feature begin when you press
or activate the TALK or similar key(s) and end when your call is terminated
by hitting the END key or by returning to the Voice Command platform. If
you initiate and complete another call without leaving the Voice Command
platform, a separate charge for that call will begin from the time the previous
call was terminated. Airtime and applicable long distance charges will be
applied to the entire length of a completed call initiated from Voice
Command. Using Directory Assistance to input names into your Voice
Command address book will incur additional charges. Details on charges for
the Voice Command feature can be found in the marketing materials for this
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52 Terms and Conditions & Warranty Information
feature, by visiting www.sprintpcs.com or by calling PCS Customer Service
Solutions.
Invoicing. Invoicing cycles are approximately 30 days in length. Invoicing
cycles and dates may change from time to time. Except as otherwise provided
in your Service Plan, monthly recurring charges (MRCs) are invoiced one
invoicing cycle in advance. Charges for Services are usually invoiced as soon
as possible after the charges accrue. We may, however, invoice you for usage
and charges occurring before the invoicing cycle being invoiced, if they were
not previously invoiced. If you are invoiced for usage incurred during a prior
invoicing cycle, those minutes will be applied to your Service Plan minutes
for the current invoicing cycle. However, if you change your PCS Service Plan
between the time the usage was incurred and the beginning of the current
invoicing cycle, those minutes from the prior invoicing cycle will be charged
at the rate per minute for usage over included minutes provided in the
Service Plan in effect at the time the usage was incurred.
Premium Services. Access to and downloading of premium content is
not included with PCS Vision services. Certain PCS Vision services (e.g.,
Games, Ringers and Screen Savers) contain mostly premium content. Your
invoice will not separately identify the number of kilobytes attributable to
your use of specific sites, sessions or services used. You will be charged for
Premium Services at the rates and charges specified at the time of access or
download, in addition to data usage charges you will incur while connected
to the Sprint Nationwide PCS Network. You will be charged for partial and
interrupted data downloads or other use, including data that is resent, and
for unsuccessful attempts to reach websites and use other applications and
services, including those resulting from dropped network connections. We
provide no warranties and makes no representations or claims with regard to
the third party Premium Services. We may impose a dollar or other limit on
use of Premium Services including a limit the amount of Premium Service
charges that you will be allowed to incur in a specific timeframe (month,
week, day, or other time period.). We may suspend your use of Premium
Services without prior consent or notice if we have reason to suspect
fraudulent or unauthorized use of your Premium Services account, but we
make no assurances that we will suspend your account.
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Terms and Conditions & Warranty Information 53
Payment. If you have authorized payment for Services or equipment by
credit card or by debiting a bank account, no additional notice or consent is
required before we invoice the credit card or debit the bank account for all
amounts due to us or billed by us on behalf of a third party. You must
promptly notify us of any change in your invoicing address or of the credit
card or bank account used for payment. We reserve the right to require
payment by money order, cashier’s check or other secured form of payment.
If we take action to receive payment beyond invoicing you for charges for
Services or equipment, you must pay our costs and expenses of collection,
including attorneys’ fees and expenses, the fees of any collection agency and
court costs. If we act as an invoicing agent for a third-party service provider,
payments received are first applied to amounts due and owing to us and any
remaining amounts are applied to sums due and owing to the third-party
service provider. We may charge an additional fee for any check or other
negotiable instrument endorsed by you and returned unpaid by a financial
institution for any reason. You may be charged fees for certain methods of
payment.
Late Payment Charges. Payment is past due if we do not receive it by the
due date shown on your invoice. Any payment for Services and equipment
not made when due accrues late charges until paid at the rate of 5% per
month or at the highest rate allowed by law. Acceptance of late or partial
payments (even if marked “paid in full”) does not waive our right to collect
all amounts that you owe us. If your Service has been suspended due to nonpayment, you may be charged a reactivation fee.
Disputed Charges. You must raise any dispute that you have about any
charges invoiced to you within 15 days of the date of the invoice or you have
accepted the invoice. You may notify us of any dispute by notifying PCS
Customer Service Solutions. Calls to our sales or general business offices are
not notice of a dispute. If disputed invoice procedures are described on the
invoice, you must follow them.
Termination. Non-Term Service Plan. If you are on a Non-Term
Service Plan you may terminate Services at any time by giving us notice.
Subject to the terms of this Agreement, we may terminate Services at any
time, with or without notice. If your Service has been suspended due to nonpayment, you may be charged a reactivation fee. We may deactivate any
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54 Terms and Conditions & Warranty Information
Number before you receive notice of termination without liability to you.
Termination by either of us may be with or without cause.
Termination. Term Service Plan. If you are on a Term Service Plan (1)
your ability to terminate Services before the end of the term is limited, (2)
your ability to change to another Service Plan before the end of the term may
be limited, and may result in a termination or activation fee, (3) you may be
required to pay a termination fee, (4) we may not terminate Services without
cause before the end of the term and (5) if we terminate Services for cause
before the end of the term, you may be required to pay a termination fee. No
termination fee is charged if you terminate a Term Service Plan within 14
days of activation of your PCS Phone. During the term we must give each
other notice to terminate Services. At and after the expiration of the term, you
may terminate Services at any time by giving us notice and we may subject,
to this Agreement, terminate Services at any time, with or without notice.
Termination. General. Regardless of whether you have a Non-Term or a
Term Service Plan, we may terminate or suspend Services to you without
liability (1) if you breach any provision of this Agreement (including if you
fail to pay any charges for Services), or (2) if you fail to pay any charges due
us for equipment or otherwise. If you promptly cure the breach, we may, but
are not obligated to, reactivate Services to you. You must pay all charges for
(a) Services provided before termination of a Number, (b) equipment,
regardless of who terminates Services and (c) a reactivation fee, if we agree to
reactivate Services to you. If Services are terminated before the end of your
current invoicing cycle (i) the monthly recurring charge is not prorated to
the date of termination, and (ii) you will not receive a credit or refund for
any unused minutes in your Service Plan.
Account Spending Limit. If we agree to provide Services to you on an
Account Spending Limit basis, we will tell you your Account Spending Limit
before we start Services to your Number, or as reasonably practicable after the
limit is imposed. If we require a deposit for you to establish or keep Services
on an Account Spending Limit basis, we will hold the deposit as partial
guarantee of payment for Services (see Deposits). Charges for Services accrue
against your Account Spending Limit as they are incurred. We may charge
an initial ASL start up fee. We may charge a monthly ASL service fee, in
addition to your recurring monthly service charge. We may suspend Services
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Terms and Conditions & Warranty Information 55
to your Number without prior notice to you when your account balance
reaches your Account Spending Limit. Services are restored when you have
paid any past due balance and pay a specified minimum amount to reduce
your account balance below your Account Spending Limit. We may change
this minimum amount at any time upon notice to you. You may pay any
past due balance and the minimum amount by any method authorized by
Sprint. Contact PCS Customer Service Solutions for information about
authorized methods of making these payments. We may charge you a fee for
calls that involve our live customer care services. If we provide Services to
you on an Account Spending Limit basis, Services and coverage may be
limited in certain ways. You must pay all charges for Services even if they
exceed the amount of your Account Spending Limit.
Clear Pay. If we agree to provide Services to you as a Clear Pay customer, we
may suspend Services to your Number without prior notice to you
immediately when your bill becomes past due. Even if your bill is not past
due, we may suspend services if your unpaid usage exceeds $125 or another
amount to be determined by your past credit or usage history. If we require a
deposit for you to establish or keep Services as a Clear Pay customer, we will
hold the deposit as partial guarantee of payment for Services (see Deposits,
below). Contact PCS Customer Service Solutions for information about
authorized methods of making these payments. We may charge you a fee for
calls that involve our live customer care services. If we provide Services to
you on as a Clear Pay basis, Services and coverage may be limited in certain
ways. You must pay all charges for Services whether or not your Services are
suspended or terminated.
Deposits. If we require a deposit for you to establish or keep Services, we
will hold the deposit as partial guarantee of payment for Services. We may
change the deposit amount at any time to reflect revised estimated monthly
charges based upon your usage. A deposit may not be used to pay any invoice
(unless it is used to pay a final invoice) or delay payment. The deposit
amount, the length of time we hold the deposit and changes to the deposit
amount are determined based on your credit and payment history. The rate
of interest, if any, on the deposit is subject to change. We may mix deposits
with our other funds. If Services are terminated for any reason, we may,
without notice to you, apply your deposit toward payment of outstanding
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56 Terms and Conditions & Warranty Information
charges and return any excess to you at your last known address within 75
days after termination of Services. If the U.S. Postal Service cannot deliver
the money to you and returns it to us, we will hold it for you for one year from
the date of return and, during that period, we may charge a servicing fee
against the deposit balance. Any money held during this one-year period will
not accrue interest for your benefit. You forfeit any portion of the money left
after the one-year period.
Wireless Web and Voice Portal Services. Wireless Web Services are
part of the Services that can be obtained through Sprint. Wireless Web
Services may not be immediately available in some PCS affiliate markets.
Use of Wireless Web Services requires a wireless Internet-ready PCS Phone or
certain other equipment (or both) and is subject to any memory, storage or
other limitation in the phone or other equipment. The Caller ID blocking
feature is not available when using Wireless Web Services. For data calls
(including Wireless Web and Voice Portal calls) that are attempted, but not
completed, you are charged for the time during which the network attempts
to connect the call. You are charged for time spent connected to the Wireless
Web or Voice Portal, including time spent browsing on the Internet or Voice
Portal and reviewing or scrolling through Internet information on-line
while still connected to the Sprint Nationwide PCS Network. Not all Internet
sites can be accessed and you may receive an error message if you attempt to
access a site that cannot be accessed through Wireless Web Services. You are
also charged for Wireless Web connections to review your PCS account
information. Wireless Web Services and Voice Portal data calls may not be
available when you are roaming off the Sprint Nationwide PCS Network.
Wireless Web Services are not available to you if you are on a PCS Prepaid
Service Plan. If you receive Services on an Account Spending Limit basis, you
may be limited in the Wireless Web and Voice Portal Services available to you.
Call PCS Customer Service Solutions or visit our website at
www.sprintpcs.com for availability and equipment compatibility
information. Specific additional information about Wireless Web Services
and Voice Portal Services, including pricing, included minutes and
combining with other Service Plans, is available in our standard sales
collateral for PCS Wireless Web Services and Voice Portal Services or at
www.sprintpcs.com. Sprint is not a publisher of third party content that can
be accessed through Wireless Web Services or Voice Portal Services. Sprint is
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Terms and Conditions & Warranty Information 57
not responsible for any opinions, advice, statements, services or other
information provided by third parties and accessible through Wireless Web
Services Voice Portal Services. Neither Sprint nor its vendors or licensors
guarantees the accuracy, completeness or usefulness of information that is
obtained through the Wireless Web Services or Voice Portal Services. You are
responsible for evaluating such content.
Other Terms Applicable to PCS Vision Wireless Usage. Use of
PCS Vision wireless services requires the purchase of separate third
generation wireless compatible phone or other device and is subject to any
software, memory, storage or other limitation in the phone or other
equipment. Not all applications and services work, or work the same, on all
third generation wireless phones and devices. Check the materials
accompanying your phone or device to determine which applications and
services it will support. PCS Vision wireless services are not available when
roaming off the Sprint Nationwide PCS Network. PCS Vision wireless services
may not be currently available in some affiliate areas.
Sprint is not responsible for any opinions, advice, statements, services
applications or other information provided by third parties and accessible
through PCS Vision wireless services. Neither Sprint nor its vendors or
licensors guarantees the accuracy, completeness or usefulness of
information that is obtained through the PCS Vision wireless services. You
are responsible for evaluating such content. Use of certain PCS Vision
wireless services, including some messaging services, may result in the
disclosure to others of your email address and other information about you
in connection with your internet usage. Your accessing of, or use of, third
party sites or services accessible PCS Vision wireless services may require the
disclosure of information about you, subject to the policies of those sites and
services.
You consent to receiving advertising, warnings, alerts and other messages,
including broadcast messages.
Your access to PCS Vision wireless services is controlled by a password.
Taxes and Other Regulatory-Related Charges. We invoice you for
taxes, fees and other charges levied by federal, state or local authorities, or
foreign government on Services. We also assess charges associated with
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58 Terms and Conditions & Warranty Information
regulatory mandates and obligations, such as Universal Service and
Enhanced 911 service. If you claim any tax exemption, you must provide us
with a valid tax-exempt document. Any tax exemption applies only from the
date we receive a valid tax-exempt document.
Roaming. Calls made outside of your Home Service Area and off of the
Sprint Nationwide PCS Network are “roaming” calls. Your PCS Phone is
specifically designed and engineered to work only on the Sprint Nationwide
PCS Network. It works on another CDMA PCS provider’s system only when a
roaming agreement is in place between Sprint and the other providers. If
your PCS Phone is a dual-mode phone, it works on both a CDMA PCS
provider’s system (in addition to the Sprint Nationwide PCS Network) and a
wireless analog telecommunications provider’s system only when roaming
agreements are in place between Sprint and the other providers. If we do not
have a roaming agreement in place, you may be able to place roaming calls
“manually” by using a valid credit card. If there is a gap or other
interruption of coverage within a PCS coverage area that prevents
connection with the Sprint Nationwide PCS Network and your dual-band
phone is set to roam automatically when outside PCS coverage, you may
incur roaming fees within a PCS coverage area. Certain features are not
available when roaming. Roaming rates may be different from and higher
than the rates you pay for calls within your Sprint PCS Local Service Area and
on the Sprint Nationwide PCS Network. When roaming, you are subject to
the limitation of liability provisions and other applicable rules imposed by
the roaming service provider.
Interruption of Service. We may give credit for a continuous
interruption of Services for more than 24 hours on a case-by-case basis.
Interruptions caused by your negligent or willful actions, or by failure of
equipment or service not provided by us, or by causes beyond our reasonable
control, do not qualify for credit. We may provide you with an airtime credit
of one minute for a call that is disconnected because of transmission
limitations caused by atmospheric, geographic or topographic conditions
and that you redial within one minute of disconnection. You must notify us
within 24 hours of the disconnection to request credit.
Phones and Other Equipment. Phones and other equipment may be
purchased and returned as provided in the purchase documents. We are not
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the manufacturer of the phones or other equipment. The only warranties on
the phones or other equipment are any limited warranties extended by the
manufacturers. We have no liability in connection with the phones and
other equipment or for the manufacturers’ acts or omissions.
Lost or Stolen Equipment. If your phone or other equipment is lost or
stolen, you must notify us by calling PCS Customer Service Solutions. You
are responsible for all charges for Services provided to the Number for the lost
or stolen equipment before you notify us of the loss or theft. We will
deactivate Services to the Number upon notification to us of any loss or theft.
You may be required to provide evidence of the loss or theft (for example, a
police report or sworn statement). If the equipment is later found, we may
require that you exchange it for another phone or other equipment before we
reactivate Services (if we do reactivate Services), as well as require you to pay
a reactivation fee. We will deactivate Services to any Number without prior
notice to you if we suspect any unlawful or fraudulent use of the Number. You
agree to cooperate reasonably with us in investigating suspected unlawful or
fraudulent use.
Caller ID. If you do not want people you call to receive the Number assigned
to your phone, you must call PCS Customer Service Solutions for
information about automatic Caller ID blocking. The Number assigned to
your phone can be blocked on a per-call basis by dialing *67 + Destination
Number + TALK (or similar key), but Caller ID delivery resumes on the next
call you make. Caller ID display on incoming calls to your Number depends
on receiving the information from the calling party.
TTY Access. A TTY (also known as TDD or Text Telephone) is a
telecommunications device that allows people who are deaf or hard of
hearing, or who have speech or language disabilities, to communicate by
telephone. TTY doesn’t work with all Sprint PCS phones. If you have a Sprint
PCS TTY-capable phone, it may not function effectively, or at all, when
attempting 911 calls due to the equipment or software of the answering
agency. Therefore, a TTY device should not be relied on for 911 calls.
Pay-Per-Call Service. We will not complete calls from your Number to
900, 976 and similar numbers for pay-per-call services.
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International Calling. You may be limited in the international
destinations that you can call with Services. You should contact PCS
Customer Service Solutions for information about international
destinations that you cannot call.
Limitation of Liability. Except as otherwise provided in this section, our
sole liability to you for any loss or damage arising out of providing or failing
to provide Services (including mistakes, omissions, interruptions, delays,
errors, or defects) does not exceed (1) in cases related to a specific piece of
equipment, the prorated MRC for Services to the piece of equipment during
the affected period, or (2) in cases not related to a specific piece of
equipment, the prorated MRCs for Services to you during the affected period.
Neither we nor our vendors, suppliers or licensors are liable for any damage
arising out of or in connection with:
a) any act or omission of any telecommunications service or other service
provider other than us;
b) any directory listing;
c) any dropped calls or inability to place or receive calls;
d) any interruption of Services, including interruptions caused by
equipment or facilities failure or shortages, transmission limitations or
system capacity limitations;
e) traffic or other accidents, or any health-related claims allegedly arising
from the use of Services, phones, equipment or accessories used in
connection with the Services;
f) the use of Wireless Web Services and PCS Vision applications and services,
including the accuracy or reliability of any information obtained from the
Internet using Wireless Web Services or from Voice Portal Services,
PCS Vision wireless services or Internet services, content or applications not
supported by Sprint PCS;
g) any late or failed message delivery;
h) any interruption or failure of 911 or E911 emergency services or
identification of the Number, address or name associated with any person
accessing or attempting to access emergency services from your phone;
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i) the installation or repair of any products or equipment by parties who are
not our authorized employees or agents;
j) events due to factors beyond our control, including acts of God (including,
without limitation, weather-related phenomena, fire or earthquake), war,
riot, strike, or orders of governmental authority;
k) any act or omission of any third party or independent contractor that
offers products or services in conjunction with or through the Services; or
l) your negligent or intentional act or omission.
NO CONSEQUENTIAL OR OTHER DAMAGES. UNDER NO
CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OF ANY NATURE
WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH PROVIDING
OR FAILING TO PROVIDE SERVICES, PHONES OR OTHER EQUIPMENT
USED IN CONNECTION WITH THE SERVICES, INCLUDING, WITHOUT
LIMITATION, LOST PROFITS, LOSS OF BUSINESS, OR COST OF
REPLACEMENT PRODUCTS AND SERVICES. THIS SECTION SURVIVES
TERMINATION OF THIS AGREEMENT.
Indemnification. You indemnify and defend us, our partners, directors,
officers, employees and agents from and against any claim, action, damage,
liability and expense arising out of or in connection with: (1) your acts or
omissions that occur in connection with your use of the Services or
equipment used in connection with the Services, and (2) any
communications you make or receive using the Services. This
indemnification extends to and includes any attorney’s fees and costs
incurred by us arising from any actions or claims to which this
indemnification applies, or from the contesting of the applicability of this
provision. This section survives termination of this Agreement.
MANDATORY ARBITRATION OF DISPUTES. ANY CLAIM,
CONTROVERSY OR DISPUTE OF ANY KIND BETWEEN THE CUSTOMER
AND THE COMPANY AND/OR ANY OF ITS’ EMPLOYEES, AGENTS,
AFFILIATES OR OTHER REPRESENTATIVES, WHETHER SOUNDING IN
CONTRACT, STATUTE, OR TORT, INCLUDING FRAUD,
MISREPRESENTATION, FRAUDULENT INDUCEMENT, OR ANY OTHER
LEGAL OR EQUITABLE THEORY AND REGARDLESS OF THE DATE OF
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ACCRUAL OF SUCH CLAIM, CONTROVERSY OR DISPUTE SHALL BE
RESOLVED BY FINAL AND BINDING ARBITRATION AS PRESCRIBED IN
THIS SECTION. THE FEDERAL ARBITRATION ACT, NOT STATE LAW,
GOVERNS THE QUESTION OF WHETHER A CLAIM IS SUBJECT TO
ARBITRATION. HOWEVER, NOTHING CONTAINED IN THIS ARBITRATION
PROVISION SHALL PRECLUDE THE CUSTOMER FROM RESOLVING ANY
CLAIM, CONTROVERSY OR DISPUTE IN SMALL CLAIMS COURT HE OR SHE
OTHERWISE WOULD HAVE THE RIGHT TO PURSUE.
A single arbitrator engaged in the practice of law will conduct the
arbitration. The arbitrator will be selected according to the rules of the
American Arbitration Association or JAMS or, alternatively, may be selected
by agreement of the parties, who shall cooperate in good faith to select the
arbitrator. The arbitration will be conducted by, and under the thenapplicable rules of American Arbitration Association or JAMS, as applicable.
All expedited procedures prescribed by the applicable rules will apply. Any
required hearing fees and costs shall be paid by the parties as required by the
applicable rules or as required by applicable law, but the arbitrator shall have
the power to apportion such costs as the arbitrator deems appropriate.
The arbitrator’s decision and award will be final and binding, and judgment
on the award rendered by the arbitrator may be entered in any court with
jurisdiction.
If any party files a judicial or administrative action asserting a claim that is
subject to arbitration and another party successfully stays such action or
compels arbitration, the party filing that action must pay the other party’s
costs and expenses incurred in seeking such stay or compelling arbitration,
including attorney’s fees.
Notices. You may get our current address for written notice by calling PCS
Customer Service Solutions. Written notice to you is sent to your last known
address in our invoicing records. Written notice is deemed delivered 3 days
after deposit in the U.S. mail, postage prepaid, and properly addressed.
Unless required by this Agreement or Applicable Laws, (1) you may notify us
by calling PCS Customer Service Solutions, and (2) we may notify you by
leaving a message for you on your PCS Phone, answering machine or with
your answering service. Notice addresses may be changed by giving notice as
provided in this section.
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Choice of Law; Jurisdiction. This Agreement is governed by and must
be construed under federal law and the laws of the State of Kansas, without
regard to choice of law principles. You agree to submit yourself to the
personal jurisdiction of the courts in the State of Kansas.
General. If either of us does not enforce any right or remedy available
under this Agreement, that failure is not a waiver of the right or remedy for
any other breach or failure by the other party. Our waiver of any requirement
in any one instance is not a general waiver of that requirement and does not
amend this Agreement. If any part of this Agreement is held invalid or
unenforceable, that part is interpreted consistent with Applicable Laws as
nearly as possible to reflect the original intentions of the parties and the rest
of this Agreement remains in full force and effect. Section headings are for
descriptive purposes only and are not used to interpret this Agreement. You
may not assign this Agreement to any other person or entity without our
prior written approval. This Agreement (including any referenced
documents and attachments) makes up the entire agreement between you
and us and replaces all prior written or spoken agreements, representations,
promises or understandings between you and us. The provisions of this
Agreement that are contemplated to be enforceable after the termination of
this Agreement survive termination of this Agreement. This Agreement is
subject to any applicable federal and state law (collectively, “Applicable
Laws”). If there is a conflict, the Service Plan (including any Term Service
Plan) controls over the Terms.
The following provisions are not generally applicable and
apply only to customers whose Service Plans include these
terms:
Traveling. If you are making or receiving calls outside your Home Service
Area but on the Sprint Nationwide PCS Network, you may be charged for
Services at a “travel” rate for both outgoing and incoming traveling calls.
Long distance charges may not be included in the travel rate. Traveling
charges do not apply if you subscribe to a Home Rate USA plan or to both
Toll-Free USA and Home Rate USA. (See Home Rate USA and Toll-Free USA
for more information.) You do not have to register your Number when
traveling outside your Home Service Area.
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Home Rate USA. This service lets you make or receive calls from
anywhere on the Sprint Nationwide PCS Network at your Home Service Area
airtime rates.
Toll-Free USA. This service lets you call from anywhere on the Sprint
Nationwide PCS Network to anywhere in the United States, Puerto Rico and
the U.S. Virgin Islands and be charged at your Home Service Area airtime
rates, with no additional long distance charges. If you have Home Rate USA
but do not have Toll-Free USA, and if you make a long distance call outside of
your defined local calling area, you are invoiced for the long distance
charges.
Terms of PCS Picture Mail Service
The Pictures or Picture Mail service (“Service”) – including access to and
use of the services at www.pictures.sprintpcs.com – is provided to you by
Sprint under the following terms and conditions and incorporate the Terms
and Conditions set forth at www.sprintpcs.com which include the Terms
and Conditions of Service provided with your PCS Phone User Guide, terms
regarding copyright and trademark matters, and other terms relating to the
use of our services. Your use of the Service indicates your acceptance of all of
these terms (collectively “Terms”). Sprint may change these Terms from
time to time at our discretion with or without notice to you. Any changes will
be posted on the Service.
1. Eligibility
The Service is provided to individuals who are at least 18 years old and to
minors who have parental permission. We encourage parents and guardians
to take an active role in protecting the privacy and security of their children.
If you as a parent have any concerns regarding this issue, please feel free to
contact us at pictures@sprintpcs.com.
2. Membership Fees
PCS Picture Mail is available at an additional monthly charge (in addition
to any charges you may pay for PCS Vision services) through Sprint and
provides you, among other things, the ability to store and share pictures
taken on select Vision-enabled PCS Phones or devices. If you have previously
not signed up for the Service with activation of your PCS Service Plan, you
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may add this Service to your account for an additional monthly charge
through select Vision-capable PCS Phones.
3. Account Password
We will have access to your account password and login name. We may
remind you of your password, at your request, by sending an email to the
address you used when creating your account. We will not disclose your
account password to third parties, but we may access your account if
necessary to maintain the Service, to comply with lawful requests from
governmental authorities, or in response to court orders, subpoenas,
complaints.
4. Photo Loss
Sprint does not warrant that pictures or albums stored will not be deleted,
modified or damaged. If pictures or images are particularly valuable, have
sentimental or other intangible value or are otherwise unique or
irreplaceable, reliable storage alternatives should be used, including hard
copy duplication and electronic back up and storage.
5. Use of Related Software
Any software that is provided for download and installation on your personal
computer or electronic device in connection with the Service is licensed
under the terms and conditions of a separate software license agreement.
These license agreements are available for your review upon download,
installation and/or use of that software.
6. Use of Pictures
Solely for the purposes of displaying your pictures to selected persons and
fulfilling your print orders, you grant us permission to use, download,
upload, copy, print, display, reproduce, modify, publish, post, transmit and
distribute any material included in your albums.
7. Member Conduct
(a) In consideration for use of the Service, you agree to provide true,
accurate, current and complete information about you as prompted during
the registration process, and to maintain and update this information to
keep it true, accurate, current and complete.
(b) You are responsible for maintaining the confidentiality of your password
and account, and you agree to be fully responsible for all activities which
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occur through anyone’s use of your password or account, whether or not
authorized by you. You agree to notify Sprint immediately of any
unauthorized use of your password or account or any other breach of
security.
(c) You must provide at your own expense all equipment and software
required to use the Service, including computer and photography
equipment, application software, modems, and access to the Internet. We are
not responsible for delays resulting from incompatibility of such equipment
and software, or from improper configuration or maintenance of such
equipment and software.
(d) While we do not control the content of any member submissions to the
Service and do not have any obligation to monitor such content, if we have
any reason to believe that any language, content, graphics or other materials
contained within your content is inappropriate, we may, in our sole
discretion, refuse to process any print orders, remove your pictures from our
servers, suspend your account, restrict access to it, remove content from it, or
terminate it.
(e) You agree (1) not to use the Service for illegal purposes; (2) not to
interfere with or disrupt the Service or servers or networks or software or data
connected to the Service; (3) to comply with all requirements, procedures,
policies and regulations of networks connected to the Service; and (4) to
comply with all applicable laws regarding the transmission of technical data
exported from the United States. You agree to abide by all applicable local,
state, national, and international laws and regulations in your use of the
Service and in your use of any software downloaded from the Service,
including, without limitation, copyright, trademark, obscenity and
defamation laws.
(f) You agree not to interfere with the use and enjoyment of the Service by
other users of the Service. You agree not to attempt to gain unauthorized
access to other computer systems or networks connected to the Service.
(g) You agree not to transmit through the Service, or upload to it (1) any
pictures or other content in violation of the copyrights, privacy rights or
other rights of any other person; (2) any unlawful, harassing, libelous,
privacy invading, abusive, hateful, threatening, harmful, vulgar,
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defamatory, obscene or otherwise objectionable material of any kind; (3)
any material that violates the rights of another, including, but not limited to,
the intellectual property rights of another; (4) any material that harms
minors; (5) any material that violates any applicable local, state, national,
or international law or regulation; or (6) “junk mail,” “spam,” “chain
letters,” or unsolicited mass distribution of email.
8. Privacy Statement
In order to register you as a member of the Service, we ask you to supply us
with some basic information (email address, user selected password, name)
during the registration process and, occasionally, at other times while using
the Service. All uses of your information will be in accordance with our
privacy policy, as set forth in the following Privacy Policy. As this policy may
be updated from time to time, a current version can be found at
www.sprintpcs.com.
PRIVACY POLICY
(a) Sprint respects the privacy of its customers, and other individuals and
businesses using the Web sites owned and operated by Sprint and its Affiliates
(“Sprint Web sites”). This updated Privacy Policy effective October 22, 2001,
is to keep you informed about the types of information collected on Sprint
Web sites and how the information is used and protected. The revised Privacy
Policy includes information about advertisements on Sprint Web sites and
access to your account information.
Sprint protects the privacy of its local, long distance and wireless customers
consistent with the Federal Telecommunications Act and rules and
regulations issued by the Federal Communications Commission.
Sprint’s Privacy Policy for its high speed Internet services can be accessed at:
www.sprint.com/privacypolicy/broadbandservices.
There are two types of information that may be exchanged between the
Sprint site and the user during each visit to a Sprint site. They are:
1. General technical data transmitted between your computer and the Sprint
site that does not identify you personally.
2. Personally identifiable information that you voluntarily share. The types
of personally identifiable information that you might share include your
name, address, phone number, email address and credit card number.
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(b) Anonymous Information
In order to provide you with the information and services that you look for
from the Sprint Web sites, Sprint gathers certain types of information from
you that are not personally identifiable. This is called anonymous
information and includes:
1. The type of Internet browser you use when you visit
2. The types of computer operating system you use
3. The search engine you use to access the Sprint Web sites (such as
“AOL.com,” “Yahoo.com” or “Go.com”)
4. The specific Sprint Web site that you visit (Sprint.com, etc.).
The anonymous information collected is not associated with you personally
or your business. Sprint uses this anonymous information in the aggregate
to improve Sprint Web sites and the services we provide through those sites.
(c) Use Of Cookies
Sprint Web sites may use “cookies” to collect the anonymous information
described in this Privacy Policy. Cookies are bits of encrypted data that are
loaded by a Sprint server onto your computer or other device when you visit a
Sprint Web site. The server can retrieve the cookies the next time you visit a
site and use them to identify the computer as a return visitor. Sprint uses
cookies to collect non-personally identifiable information and generically
track usage patterns on the Sprint Web sites in order to monitor activity and
administer the sites. Sprint also uses information obtained from cookies to
improve Sprint Web sites, and make decisions concerning advertising,
product offerings and services. Most users can disable cookies from their
Internet browsers, receive a warning before a cookie is placed on their
computer, and erase all cookies from their computer hard drives by following
the instructions provided by the browser.
(d) Advertisements On Sprint Web Sites
Advertising companies deliver ads on some Sprint Web sites. You should be
aware that when you click on these ads, the advertising companies may also
deploy cookies to receive anonymous information about ad viewing by
Internet users on Sprint Web sites and other Web sites. This information is
associated with your Web browser, but cannot be associated with your name
or email address without your permission. Therefore, advertising companies
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may know where your computer goes on the Web, but they do not know who
you are unless you tell them. Sprint does not provide personally identifiable
information about its customers or Sprint Web site visitors to these
advertising companies.
(e) Personally Identifiable Information
Sprint may ask you to provide what is often referred to as “personally
identifiable information” such as your name, address, telephone number
and email address when you use Sprint Web sites to: purchase a service or
product online, enter a contest or sweepstakes, ask to receive information,
respond to a survey, register with a Sprint Web site, access your account, ask
for a personalized service, request customer service online, or apply for a job.
You always have the alternative of mailing or calling Sprint with the
information requested if you do not wish to provide it online. Personally
identifiable information provided at a Sprint Web site to order Sprint services
other than Internet services will be protected in the same manner as when
the information is provided by other means such as over the telephone or by
mail. We protect customer information obtained from the local, long
distance and wireless service customers of Sprint consistent with federal laws
governing telecommunications services and with regulations issued by the
Federal Communications Commission. Sprint’s Privacy Policy for its
Internet services can be accessed at:
www.sprint.com/privacypolicy/broadbandservices.
We use personally identifiable information provided at a Sprint web site in
the following ways unless otherwise specified:
1. For its intended purpose (such as to complete an online order for service).
2. To provide you with information about new PCS Products and Services or
products and services offered in conjunction with Sprint business partners.
(f) Disclosure
To Third Parties Sprint will not sell or disclose to outside parties any
personally identifiable information obtained from a Sprint online service or
the registration at a Sprint Web site without your consent except under the
following circumstances:
1. When required by law,
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2. When disclosure is necessary to protect the safety of a customer, third party
or Sprint’s property,
3. If it is required in connection with any sale or transfer of all or a portion of
Sprint’s assets.
When Sprint uses agents, contractors or other companies to perform services
on its behalf, Sprint will require that they protect your personally identifiable
information consistent with this Privacy Policy. Sprint may share the
anonymous information described in this Privacy Policy with third parties
from time-to-time.
(g) Email Communications
Email is an increasingly popular communication tool through which you
and your business may communicate with Sprint. Likewise, Sprint may use
email to communicate with you, respond to your email, and to tell you about
new products and services. If you do not wish to receive email promotions
and new products and service announcements from Sprint, please follow the
instructions that appear at the end of the email communication that you
receive from Sprint to have your name removed from the list.
(h) Security
Sprint utilizes several encryption methods to ensure that the data you submit
on any of the Sprint Web sites is secure. Through this “secure session,”
information that you input into a Sprint online order form will be sent and
will arrive privately and unaltered at a Sprint server. This security prohibits
access to your information by other companies and Web users.
(i) Children
Sprint does not intend to collect personally identifiable information from
individuals under 18 years of age. If Sprint becomes aware that a user who is
under 18 is using a Sprint Web site, Sprint will specifically instruct that
individual that they are not to submit information on Sprint Web sites
without a parent or guardian’s consent. If a child has provided Sprint with
personally identifiable information without the knowledge of Sprint, a
parent or guardian of the child may contact Sprint at
privacy@mail.sprint.com and Sprint will delete the child’s information from
our existing files.
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(j) Links
Some Sprint Web sites contain links to other Web sites that are owned and
operated by parties other than Sprint. Please be aware that this Privacy Policy
does not extend to any Web sites other than those owned and controlled by
Sprint.
(k) Account Information
You may always contact us at privacy@mail.sprint.com or by telephone or
mail to verify your name, address, email address, telephone number and/or
billing information. Sprint will correct any information that is inaccurate.
(l) Questions
If you have questions or comments regarding this Privacy Policy, you may
contact us at privacy@mail.sprint.com. If you have submitted personally
identifiable information, and would like that information deleted from our
records, please contact us at our email address, privacy@mail.sprint.com. We
will use reasonable efforts to delete that information from our files.
(m) Updates
Sprint may amend this Privacy Policy from time-to- time. These changes
will be posted online.
9. Usage and Storage
We and our suppliers assume no responsibility for: (1) any full or partial loss,
deletion or failure to store your pictures or any other data; (2) any notice or
lack of notice of such loss, deletion or failure to store your data; or (3) any
correct or erroneous informing of or failure to inform user of such loss,
deletion or failure to store your data. From time to time we may establish an
upper limit on the size of data storage that you are permitted to use on the
Service and/or an upper limit on the frequency or amount of usage that you
are permitted on the Service or related software. We may establish a
reasonable period of time (for example, three months) such that if you do
not use the Service at least once during such period, we may terminate the
Service to you for non-use, and delete pictures and other data that you may
have stored through the Service.
10. No Resale of Service or Software
Your membership account is intended only for personal, noncommercial
use. You agree not to reproduce, duplicate, copy, sell, resell or exploit for any
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commercial purposes, any portion of the Service, use of the Service, access to
the Service, or related software.
11. Proprietary Rights
You agree that content, including but not limited to software, text, pictures,
graphics, video, music, sound, or other materials or information, contained
in the Service or contained in sponsor advertisements or presented to you
through the Service or advertisers is protected by copyrights, trademarks,
service marks, patents, or other proprietary rights, laws, and/or treaties. You
agree that you are permitted to use such materials and information only as
expressly authorized by us or the true owner of the right in question and you
may not copy, reproduce, transmit, distribute, or create derivative works of
such materials or information without proper express, written authorization
from us or the true owner of the right in question.
12. Changes to the Service and Termination of the Service
(a) We may change these Terms from time to time without notice to you.
Should you object to any of these Terms or any changes to them, or should
you become dissatisfied with the Service in any way, your only recourse is to
immediately: (1) discontinue use of the Service; and (2) terminate the
Service and notify us of the termination. Termination of the Service may, in
some instances, require you to change your PCS Service Plan.
(b) We may discontinue the Service or any feature or portion of the Service at
any time, with or without notice. You agree that upon modification or
discontinuance of the Service, we may delete the data you have stored on the
Service.
(c) You agree that we may terminate your membership in the Service and
delete any and all information, posting, communications, albums and
pictures at any time, without notice, if we believe: (1) that you have failed to
use the Service at least once during a reasonable span of time as determined
by us; (2) that you have violated or acted inconsistently with the letter or
spirit of these Terms; (3) that you have violated our rights or the rights of
other users or parties; or (4) that you have abused or misused the Service in
any way, including but not limited to exceeding any limits that we may place
on the amount of data that any individual may store on the Service.
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(d) We reserve the right at all times to disclose any information posted by you
or any other user as necessary to satisfy any law, regulation or governmental
request, or to edit, remove, or refuse to post any information or materials, in
whole or in part, that in our sole discretion are objectionable or in violation
of these terms and conditions.
(e) Except as otherwise set forth in this provision, in the event your Service is
terminated we will make reasonable efforts to provide 30 days prior notice
before may delete any data from the Service.
13. Disclaimers
(a) We hereby disclaim any and all responsibility or liability for the accuracy,
content, completeness, legality, reliability, operability or availability of
information or material in this Service. We further disclaim any
responsibility for the deletion, misdelivery, failure to store or untimely
delivery of any information or material. We disclaim any responsibility for
any harm resulting from downloading or accessing any information or
material through the Service. You agree that you, the member, will bear all
risk associated with any content that you access.
(b) All processing of film, prints, slides, negatives or digital images is subject
to our Terms. You agree that your sole remedy for any damage or loss of any
materials that you submit to us for processing, printing, storage,
transmission or other handling, even if caused by negligence or other fault,
will only entitle you to replacement with a like amount of unexposed film
and processing. EXCEPT FOR THE EXCLUSIVE REMEDY OF
REPLACEMENT, THE HANDLING OF ANY FILM, PRINT, SLIDE, NEGATIVE
OR DIGITAL IMAGE IS WITHOUT WARRANTY OR LIABILITY AND
RECOVERY FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES IS
EXCLUDED.
(c) THIS SITE AND ALL PRODUCTS, SERVICES AND CONTENT PROVIDED
THROUGH IT ARE PROVIDED “AS IS” AND “AS AVAILABLE” AND WITH NO
WARRANTIES WHATSOEVER. TO THE FULLEST EXTENT PERMITTED BY
APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY
KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DISCLAIM
ANY WARRANTIES FOR THE SECURITY, RELIABILITY, TIMELINESS, AND
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74 Terms and Conditions & Warranty Information
PERFORMANCE OF THIS SERVICE, OR THAT THIS SITE OR OUR SERVER
IS FREE OF VIRUSES OR OTTHER HARMFUL COMPONENTS. WE
DISCLAIM, TO THE FULLEST EXTENT PERMITTED BY LAW, ANY
WARRANTIES FOR OTHER SERVICES OR GOODS RECEIVED THROUGH OR
ADVERTISED ON THIS SERVICE OR RECEIVED THROUGH ANY LINKS
PROVIDED IN THE SERVICE, AS WELL AS FOR ANY INFORMATION OR
ADVICE RECEIVED THROUGH THE SERVICE OR THROUGH ANY LINKS
PROVIDED IN THE SERVICE.
(d) YOU EXPRESSLY AGREE THAT, TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL
SPRINT BE LIABLE TO ANY USER ON ACCOUNT OF THAT USER’S USE OR
MISUSE OF AND RELIANCE ON THE SITE OR ITS ASSOCIATED PRODUCTS
AND SERVICES. SUCH LIMITATION OF LIABILITY SHALL APPLY TO
PREVENT RECOVERY OF DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL, EXEMPLARY, AND PUNITIVE DAMAGES
(EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES). SUCH LIMITATION OF LIABILITY SHALL APPLY WHETHER THE
DAMAGES ARISE FROM USE OR MISUSE OF AND RELIANCE ON THE SITE,
PRODUCTS OR SERVICES, FROM INABILITY TO USE THE SITE OR FROM
THE INTERRUPTION, SUSPENSION, OR TERMINATION OF THE SITE OR
DAMAGES INCURRED BY REASON OF OTHER SERVICES OR GOODS
RECEIVED THROUGH OR ADVERTISED ON THIS SERVICE OR RECEIVED
THROUGH ANY LINKS PROVIDED ON THIS SITE, AS WELL AS BY REASON
OF ANY INFORMATION OR ADVICE RECEIVED THROUGH OR ADVERTISED
ON THE SERVICES OR RECEIVED THROUGH ANY LINKS PROVIDED IN
THE PRODUCTS AND SERVICES.
(e) BECAUSE SOME JURISDICTIONS PROHIBIT THE EXCLUSION OF
CERTAIN WARRANTIES OR THE EXCLUSION OR LIMITATION OF
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE
LIMITATION MAY NOT APPLY TO YOU. OUR OWN AND OUR SUPPLIERS’
TOTAL LIABILITY FOR DAMAGES, LOSSES, AND CAUSES OF ACTION,
REGARDLESS OF LEGAL THEORY, WILL IN NO EVENT EXCEED THE
AGGREGATE DOLLAR AMOUNT YOU HAVE PAID TO US UNDER THESE
TERMS, OR US $25.00, WHICHEVER IS GREATER.
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Terms and Conditions & Warranty Information 75
14. Indemnity
You agree to indemnify and hold Sprint and its parents, suppliers, licensors,
subsidiaries, affiliates, officers, and employees harmless from any claim or
demand, including reasonable attorneys’ fees, made by any third party due
to or arising out of: (1) use of the Service by you or by anyone using your
account; (2) violation of these Terms by you or by anyone using your
account; or (3) violation or infringement by you, or by anyone using your
account, of intellectual property rights or any other rights of any other
person.
15. General Provisions
We may assign our rights and duties under these Terms to any third party at
any time without notice to you. These Terms and the relationship between
you and Sprint shall be governed by the laws of the State of California
without regard to its conflict of law provisions. You and Sprint agree to
submit to the personal and exclusive jurisdiction of the courts located within
the State of California. You agree that regardless of any statute or law to the
contrary, any claim or cause of action arising out of or related to use of the
Service must be filed within one (1) year after such claim or cause of action
arose or be forever barred. The failure of Sprint to exercise or enforce any
right or provision of these Terms shall not constitute a waiver of such right or
provision.
If any provision of these Terms is found by a court of competent jurisdiction
to be invalid, the parties nevertheless agree that the court should endeavor to
give effect to the parties’ intentions as reflected in the provision, and that the
other provisions of the Terms shall be valid and remain in full force and
effect.
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76 Terms and Conditions & Warranty Information
Customer Limited Warranty
SPRINT SPECTRUM, L.P., (Sprint) offers you a limited warranty that the
enclosed subscriber unit (Product), including accessories in the product
package, will be free from defects in material or workmanship as follows:
SUBSCRIBER UNIT:
A. SPRINT ONE (1) YEAR LIMITED WARRANTY: For a period of one (1) year
from the date of purchase, Sprint will, at its option, either pay the parts and
labor charges to any authorized PCS Phone service facility to repair or
replace a defective product (with new or rebuilt parts/replacements). After
this one (1) year period, you must pay all parts, shipping and labor charges.
B. REPAIRS: For a period equal to the remainder of the original limited
warranty period on an original Product or for the 180 days after the date of
repair/replacement, whichever is longer, Sprint will repair or replace (with
new or rebuilt replacement) defective parts or Product used in the repair of
replacement of the original Product under this Limited Warranty.
Proof of purchase in the from of a bill of sales or receipted invoice warranty
repair document which is evidence that the Product is within the warranty
period must be presented to obtain warranty service. This limited warranty is
not transferable to any third party, including but not limited to any
subsequent purchaser or owner of the Products.
Transfer or resale of a Product will automatically terminate warranty
coverage with respect to the Products.
This limited warranty dose not cover and is void with respect to the following:
(i) Products which have been improperly installed, repaired, maintained or
modified (including the antenna); (ii) Products which have been subjected
to misuse (including Products used in conjunction with hardware
electrically or mechanically incompatible or used with accessories not
supplied by Sprint), abuse accident, physical damage, abnormal operation,
improper handling and storage, neglect, exposure to fire, water or excessive
moisture or dampness or extreme changes in climate or temperature, (iii)
Products operated outside published maximum ratings; (iv) cosmetic
damage (including the LCD touch screen); (v) Products on which warranty
stickers or Product serial numbers have been removed, altered, or rendered
illegible; (vi) customer instruction; (vii) cost of installation, removal or
Section 17
Terms and Conditions & Warranty Information 77
reinstallation; (viii) signal reception problems (unless caused by defect in
material and workmanship); (ix) damage the result of fire, flood, acts of
God or other acts which are not the fault of Sprint and which the Product is
not specified to tolerate, including damage caused by mishandling and
blown fuses; (x) consumables (such as fuses); or (xi) any Products which
have been opened, repaired, modified or altered by anyone other than Sprint
or a Sprint authorized service center.
This warranty dose not cover customer education, instruction, installation,
set up adjustments, or signal reception problems.
This warranty is valid only in the United States.
USE WITH ACCESSORIES NOT SUPPLIED BY SPRINT OR OTHERWISE NOT
EXPRESSLY AUTHORIZED BY SPRINT MAY BE DANGEROUS.
SPRINT SPECIFICALLY DISCLAIMS LIABILITY, AND SHALL HAVE NO
OBLIGATION TO PROVIDE TO BUYER ANY OTHER REMEDY, FOR ANY AND
ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO LOSS OF
PROFITS, LOST SALES, LOSS OF USE OF THE PRODUCT, OR ANTICIPATED
PROFITS ARISING OUT OF USE OF OR INABILITY TO USE ANY PRODUCT
(FOR EXAMPLE, WASTED AIRTIME CHARGES DUE TO THE MALFUNCTION
OF A PRODUCT), DAMAGE DUE TO IMPROPER OPERATION OR
MAINTENANCE, INSTALLATION, CONNECTION TO IMPROPER VOLTAGE
SUPPLY. OR ATTEMPTED REPAIR OF THE PRODUCT BY ANYONE OTHER
THAN A FACILITY AUTHORISED BY SPRINT. THIS WARRANTY DOSE NOT
COVER PRODUCTS SOLD AS IS OR WITH ALL FAULTS, OR CONSUMABLES,
(SUCH AS FUSES). THIS WARRANTY DOES NOT APPLY WHEN THE
MALFUNCTION RESULTS FROM USE OF THE PRODUCT IN CONJUNCTION
WITH ACCESSORIES, PRODUCTS OR ANCILLARY OR PERIPHERAL
EQUIPMENT NOT SUPPLIED BY OR EXPRESSLY AUTHORIZED FOR USE BY
SPRINT, AND WHERE IT IS DETERMINED BY SPRINT THAT THERE IS NO
FAULT WITH THE PRODUCT ITSELF.
REPAIR OR REPLACEMENT, AS PROVIDED UNDER THE WARRANTY, IS
YOUR SOLE AND EXCLUSIVE REMEDY FOR BREACH OF THE LIMITED
WARRANTY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, SPRINT
MAKES NO OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED,
Section 17
78 Terms and Conditions & Warranty Information
WITH RESPECT TO THE PRODUCTS FOR A PARTICULAR PURPOSE OR
AGAINST INFRINGEMENT WITHIN THE TIME PERIOD SPECIFIED IN THE
LIMITED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO
THE DURATION OF THIS WARRANTY.
Some States do not allow the exclusion or limitation of incidental or
consequential damages, or allow limitations on how long an implied
warranty last, so the above limitations or exclusions may not apply to you.
This limited warranty gives you specific legal rights, and you may have other
rights which vary from the State to State.
For other Warranty Service Information, please call PCS CUSTOMER
SERVICE SOLUTIONS at 1-888-211-4727.
Section 17
Terms and Conditions & Warranty Information 79
Notes
Notes
Notes
Notes

---

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