Hitron TECHNOLOGIES CVE1A D3 eMTA WiFi Router User Manual

Hitron TECHNOLOGIES D3 eMTA WiFi Router

user manual

USER’S GUIDEDEFAULT LOGIN DETAILSIP Address 192.168.0.1Username adminPassword passwordCVE-30360VERSION 1.1AUGUST 2011
3ABOUT THIS USER’S GUIDEABOUT THIS USER’S GUIDEINTENDED AUDIENCEThis manual is intended for people who want to configure the CVE-30360’s features via its Graphical User Interface (GUI). HOW TO USE THIS USER’S GUIDEThis manual contains information on each the CVE-30360’s GUI screens, and describes how to use its various features.Use the Introduction (page 15) to see an overview of the topics covered in this manual.Use the Table of Contents (page 7), List of Figures (page 11) and List of Tables (page 13) to quickly find information about a particular GUI screen or topic.Use the Index (page 95) to find information on a specific keyword.Use the rest of this User’s Guide to see in-depth descriptions of the CVE-30360’s features.RELATED DOCUMENTATIONQuick Installation Guide: see this for information on getting your CVE-30360 up and running right away. It includes information on system requirements, package contents, the installation procedure, and basic troubleshooting tips.Online Help: each screen in the CVE-30360’s Graphical User Interface (GUI) contains a Help button. Click this button to see additional information about configuring the screen.DOCUMENT CONVENTIONSThis User’s Guide uses various typographic conventions and styles to indicate content type:
4HITRON CVE-30360 USER’S GUIDEABOUT THIS USER’S GUIDEBulleted paragraphs are used to list items, and to indicate options. 1 Numbered paragraphs indicate procedural steps.NOTE: Notes provide additional information on a subject.Warnings provide information about actions that could harm you or your device.Product labels, field labels, field choices, etc. are in bold type. For example:A mouse click in the Graphical User Interface (GUI) is denoted by a right angle bracket ( > ). For example:means that you should click Settings in the GUI, then Advanced settings.A key stroke is denoted by square brackets and uppercase text. For example:CUSTOMER SUPPORTFor technical assistance or other customer support issues, please consult your Hitron representative.Select UDP to use the User Datagram Protocol.Click Settings > Advanced Settings.Press [ENTER] to continue.
5HITRON CVE-30360 USER’S GUIDEABOUT THIS USER’S GUIDECopyright 2011 Hitron Technologies. All rights reserved. All trademarks and registered trademarks used are the properties of their respective owners.DISCLAIMER: The information in this User’s Guide is accurate at the time of writing. This User’s Guide is provided “as is” without express or implied warranty of any kind. Neither Hitron Technologies nor its agents assume any liability for inaccuracies in this User’s Guide, or losses incurred by use or misuse of the information in this User’s Guide.
6HITRON CVE-30360 USER’S GUIDEABOUT THIS USER’S GUIDE
7TABLE OF CONTENTSTABLE OF CONTENTSAbout This User’s Guide..................................................................3Table of Contents..............................................................................7List of Figures .................................................................................11List of Tables...................................................................................13Introduction.....................................................................................151.1 CVE-30360 Overview .........................................................................151.1.1 Key Features .............................................................................161.2 Hardware Connections .......................................................................161.3 LEDs ..................................................................................................181.4 IP Address Setup ...............................................................................201.4.1 Manual IP Address Setup ..........................................................211.5 Logging into the CVE-30360 ..............................................................221.6 GUI Overview .....................................................................................231.7 Resetting the CVE-30360 ..................................................................23Cable ................................................................................................ 252.1 Cable Overview ..................................................................................252.1.1 DOCSIS .....................................................................................252.1.2 IP Addresses and Subnets ........................................................252.1.2.1 IP Address Format ............................................................252.1.2.2 IP Address Assignment .....................................................252.1.2.3 Subnets .............................................................................262.1.3 DHCP .........................................................................................272.1.4 DHCP Lease ..............................................................................282.1.5 MAC Addresses .........................................................................28
8HITRON CVE-30360 USER’S GUIDETABLE OF CONTENTS2.1.6 Routing Mode ............................................................................282.1.7 Configuration Files .................................................................... 292.1.8 Downstream and Upstream Transmissions .............................. 292.1.9 Cable Frequencies .................................................................... 292.1.10 Modulation ............................................................................... 292.1.11 TDMA, FDMA and SCDMA .....................................................302.2 The System Info Screen .................................................................... 302.3 The Initialization Screen .................................................................... 322.4 The Status Screen ............................................................................. 332.5 The Password Screen .......................................................................36LAN .................................................................................................. 393.1 LAN Overview .................................................................................... 393.1.1 Local Area Networks ................................................................. 393.1.2 LAN IP Addresses and Subnets ................................................393.1.3 Domain Suffix ............................................................................403.1.4 Debugging (Ping and Traceroute) ............................................. 403.2 The LAN IP Screen ............................................................................403.3 The Switch Setup Screen .................................................................. 423.4 The Debug Screen ............................................................................. 433.5 The Backup Screen ........................................................................... 44Firewall ............................................................................................ 474.1 Firewall Overview .............................................................................. 474.1.1 Firewall ...................................................................................... 474.1.2 Intrusion detection system ......................................................... 474.1.3 Ping ........................................................................................... 474.1.4 MAC Filtering ............................................................................. 474.1.5 IP Filtering .................................................................................484.1.6 Port Forwarding ......................................................................... 484.1.7 Port Triggering ........................................................................... 484.1.8 DMZ ........................................................................................... 494.2 The Firewall Options Screen ............................................................. 494.3 The MAC Filtering Screen ................................................................. 504.4 The IP Filtering Screen ...................................................................... 534.4.1 Adding or Editing an IP Filtering Rule .......................................544.5 The Forwarding Screen .....................................................................564.5.1 Adding or Editing a Port Forwarding Rule ................................. 584.6 The Port Triggering Screen ............................................................... 594.6.1 Adding or Editing a Port Triggering Rule ................................... 61
9HITRON CVE-30360 USER’S GUIDETABLE OF CONTENTSParental Control..............................................................................635.1 Parental Control Overview .................................................................635.1.1 Website Blocking .......................................................................635.2 The Web Site Blocking Screen ..........................................................635.3 The Scheduling Screen ......................................................................655.4 The Local Logs Screen ......................................................................67Wireless ........................................................................................... 696.1 Wireless Basics ..................................................................................696.1.1 Wireless Standards ....................................................................706.1.2 Service Sets and SSIDs ............................................................706.1.3 Basic Wireless Security .............................................................716.2 Wireless Tutorials ...............................................................................716.2.1 Choosing a Security Method ......................................................716.2.2 Changing the Wireless Password ..............................................726.2.3 Changing the Network Name (SSID) .........................................736.2.4 Hiding the Network ....................................................................736.2.5 Improving the Wireless Network’s Performance ........................736.3 Advanced Wireless Networking .........................................................746.3.1 Advanced Wireless Security ......................................................746.3.2 Other Wireless Concepts ...........................................................756.3.2.1 WPS ..................................................................................756.3.2.2 WMM .................................................................................766.4 The Wireless Screens ........................................................................766.4.1 The Basic Screen ......................................................................766.4.2 The Security Screen ..................................................................786.4.3 The Access Control Screen .......................................................826.4.4 The WiFi Site Survey Screen .....................................................84EMTA................................................................................................ 877.1 The Status Screen .............................................................................877.2 The DHCP Screen .............................................................................88Troubleshooting..............................................................................91Index.................................................................................................95
10HITRON CVE-30360 USER’S GUIDETABLE OF CONTENTS
11LIST OF FIGURESLIST OF FIGURESFIGURE 1: Application Overview ........................................................................15FIGURE 2: Hardware Connections .....................................................................17FIGURE 3: LEDs .................................................................................................19FIGURE 4: Login .................................................................................................22FIGURE 5: GUI Overview ...................................................................................23FIGURE 6: The Cable > System Info Screen .....................................................31FIGURE 7: The Cable > Initialization Screen .....................................................33FIGURE 8: The Cable > Status Screen ..............................................................34FIGURE 9: The Cable > Password Screen ........................................................36FIGURE 10: The LAN > LAN IP Screen .............................................................41FIGURE 11: The LAN > Switch Setup Screen ....................................................43FIGURE 12: The LAN > Debug Screen ..............................................................44FIGURE 13: The LAN > Backup Screen .............................................................44FIGURE 14: The Firewall > Firewall Options Screen .........................................49FIGURE 15: The Firewall > MAC Filtering Screen .............................................51FIGURE 16: The Firewall > IP Filtering Screen ..................................................53FIGURE 17: The Firewall > IP Filtering > Add/Edit Screen ................................55FIGURE 18: The Firewall > Forwarding Screen .................................................56FIGURE 19: The Firewall > Forwarding > Add/Edit Screen ................................58FIGURE 20: The Firewall > Port Triggering Screen ...........................................60FIGURE 21: The Firewall > Port Triggering > Add/Edit Screen ..........................61FIGURE 22: The Parent Control > Web Site Blocking Screen ...........................64FIGURE 23: The Parent Control > Scheduling Screen .......................................66FIGURE 24: The Parent Control > Local Logs Screen .......................................67FIGURE 25: Example Wireless Network ............................................................70FIGURE 26: The Wireless > Basic Screen .........................................................76FIGURE 27: WPS PIN ........................................................................................77FIGURE 28: The Wireless > Security Screen .....................................................79FIGURE 29: The Wireless > Access Control ......................................................82FIGURE 30: The Wireless > WiFi Site Survey Screen .......................................84FIGURE 31: The EMTA > Status Screen ...........................................................87
12HITRON CVE-30360 USER’S GUIDELIST OF FIGURESFIGURE 32: The EMTA > DHCP Screen ........................................................... 89
13LIST OF TABLESLIST OF TABLESTABLE 1: Hardware Connections ......................................................................17TABLE 2: LEDs ..................................................................................................19TABLE 3: GUI Overview ....................................................................................23TABLE 4: Private IP Address Ranges ...............................................................26TABLE 5: IP Address: Decimal and Binary ........................................................27TABLE 6: Subnet Mask: Decimal and Binary ....................................................27TABLE 7: The Cable > System Info Screen ......................................................31TABLE 8: The Cable > Status Screen ...............................................................34TABLE 9: The Cable > Password Screen ..........................................................36TABLE 10: The LAN > LAN IP Screen ..............................................................41TABLE 11: The LAN > Switch Setup Screen .....................................................43TABLE 12: The LAN > Debug Screen ...............................................................44TABLE 13: The LAN > Backup Screen ..............................................................45TABLE 14: The Firewall > Firewall Options Screen ...........................................50TABLE 15: The Firewall > MAC Filtering Screen ...............................................51TABLE 16: The Firewall > IP Filtering Screen ...................................................53TABLE 17: The Firewall > IP Filtering > Add/Edit Screen ..................................55TABLE 18: The Firewall > Forwarding Screen ..................................................56TABLE 19: The Firewall > Forwarding > Add/Edit Screen .................................58TABLE 20: The Firewall > Port Triggering Screen .............................................60TABLE 21: The Firewall > Port Triggering > Add/Edit Screen ...........................62TABLE 22: The Parent Control > Web Site Blocking Screen ............................64TABLE 23: The Parent Control > Scheduling Screen ........................................66TABLE 24: The Parental Control > Local Logs Screen .....................................67TABLE 25: The Wireless > Basic Screen ..........................................................77TABLE 26: The Wireless > Security Screen ......................................................79TABLE 27: The Wireless > Access Control Screen ...........................................82TABLE 28: The Wireless > WiFi Site Survey Screen ........................................84TABLE 29: The EMTA > Status Screen .............................................................87TABLE 30: The EMTA > DHCP Screen .............................................................89
14HITRON CVE-30360 USER’S GUIDELIST OF TABLES
15INTRODUCTION 1 INTRODUCTIONThis chapter introduces the CVE-30360 and its GUI (Graphical User Interface).1.1 CVE-30360 OVERVIEWYour CVE-30360 is a voice-enabled cable modem and wireless access point that allows you to connect your computers, analog telephones, wireless devices, and other network devices to one another, and to the Internet via the cable connection.Computers with a wired connection to the CVE-30360 are on the Local Area Network (LAN), computers with a wireless connection to the CVE-30360 are on the Wireless Local Area Network (WLAN) and the CVE-30360 connects to the service provider over the Wide Area Network (WAN).FIGURE 1: Application Overview
16 HITRON CVE-30360 USER’S GUIDEINTRODUCTION1.1.1 KEY FEATURESThe CVE-30360 provides:Internet connection to cable modem service via CATV port (F-type RF connector)Voice over IP (VoIP) connection to your voice service provider.Local Area Network connection via four 10/100/1000 Mbps (megabits per second) Ethernet portsDynamic Host Configuration Protocol (DHCP) for devices on the LANLAN troubleshooting tools (Ping and Traceroute)IEEE 802.11b/g/n wireless MIMO (Multiple-In, Multiple-Out) networking, allowing speeds of up to 300Mbps Wireless security: WEP, WPA-PSK and WPA2-PSK encryption, Wifi Protected Setup (WPS) push-button and PIN configuration and MAC filteringWired security: stateful inspection firewall with intrusion detection system, IP and MAC filtering, port forwarding and port triggering, and De-Militarized Zone (DMZ) Parental control: scheduled website blocking and access logsSettings backup and restoreSecure configuration interface, accessible by Web browser1.2 HARDWARE CONNECTIONSThis section describes the CVE-30360’s physical ports and buttons.
17HITRON CVE-30360 USER’S GUIDEINTRODUCTIONFIGURE 2: Hardware ConnectionsTABLE 1: Hardware ConnectionsWIFI Use this button to turn the wireless network on or off, and to begin the WiFi Protected Setup (WPS) Push-Button Configuration (PBC) procedure (see WPS on page 75 for more information.)To turn the wireless network on or off, press the button for between one and five seconds.To begin the WPS PBC connection procedure, press and hold the button for between five and ten seconds. Press the PBC button on your wireless clients in the coverage area within two minutes to enable them to join the wireless network.Reset Use this button to reboot or reset your CVE-30360.Press the button and hold it for less than five seconds to reboot the CVE-30360. The CVE-30360 restarts, using your existing settings.Press the button and hold it for more than ten seconds to delete all user-configured settings and restart the CVE-30360 using its factory default settings.USB Insert USB disk to share files.
18 HITRON CVE-30360 USER’S GUIDEINTRODUCTION1.3 LEDSThis section describes the CVE-30360’s LEDs (lights).LAN1 Use these ports to connect your computers and other network devices, using Category 5 or 6 Ethernet cables with RJ45 connectors.LAN2LAN3LAN4LINE 1 Use these ports to connect your analog phones for VoIP services, using cables with RJ11 connectors.LINE 2CABLE Use this to connect to the Internet via an F-type RF cable.POWER Use this to connect to the 12v/2A power adapter that came with your CVE-30360.NEVER use another power adapter with your CVE-30360. Doing so could harm your CVE-30360.ON/OFF Use this button to turn your CVE-30360 on or off.To turn the CVE-30360 on, press and hold the ON/ OFF button for less than 1 second.To turn the CVE-30360 off, press and hold the ON/ OFF button for 1~2 seconds. TABLE 1: Hardware Connections
19HITRON CVE-30360 USER’S GUIDEINTRODUCTIONFIGURE 3: LEDsTABLE 2: LEDsLED STATUS DESCRIPTIONLINE 1LINE 2Off Your service plan does not include voice service.NOTE: The number of LINE LEDs that light up depends on your voice service plan.Blinking A telephone is connected to the relevant Line port, and is off-hook.On Your service plan includes voice service. NOTE: The number of LINE LEDs that light up depends on your voice service plan.WIRELESS Off No data is being transmitted or received over the wireless network.Blinking Data is being transmitted or received over the wireless network.USB On Valid USB connection status.Off No USB is connected or invalid USB connection status.
20 HITRON CVE-30360 USER’S GUIDEINTRODUCTIONWhen you turn on the CVE-30360, the LEDs light up in the following order: PowerUSDSStatusThe ETH 1~4 LEDs light up as soon as there is activity on the relevant port, the LINE 1~2 ports light up if your service contract includes voice service (the number of LEDs that lights up depends on your service plan), USB LED lights up if your have valid USB connection, and the WIRELESS LED lights up once the wireless network is ready.1.4 IP ADDRESS SETUPBefore you log into the CVE-30360’s GUI, your computer’s IP address must be in the same subnet as the CVE-30360. This allows your computer to communicate with the CVE-30360.NOTE: See IP Addresses and Subnets on page 25 for background information.ETH Off No device is connected to any LAN port.Blinking A device is connected to a LAN port via a fast Ethernet link, and is transmitting or receiving data.On A device is connected to a LAN port via a fast ethernet link, but is not transmitting or receiving data.Status Blinking The CVE-30360’s cable modem is registering with the service provider.On The CVE-30360’s cable modem has successfully registered with the service provider.US Blinking The CVE-30360 is searching for an upstream frequency on the CATV connection.On The CVE-30360 has successfully located and locked onto an upstream frequency on the CATV connection.DS Blinking The CVE-30360 is searching for a downstream frequency on the CATV connection.On The CVE-30360 has successfully located and locked onto a downstream frequency on the CATV connection.Power On The CVE-30360 is receiving power.Off The CVE-30360 is not receiving power.TABLE 2: LEDs
21HITRON CVE-30360 USER’S GUIDEINTRODUCTIONThe CVE-30360 has a built-in DHCP server that, when active, assigns IP addresses to computers on the LAN. When the DHCP server is active, you can get an IP address automatically. The DHCP server is active by default.If your computer is configured to get an IP address automatically, or if you are not sure, try to log in to the CVE-30360 (see Logging into the CVE-30360 on page 13). If the login screen displays, your computer is already configured correctly.If the login screen does not display, either the CVE-30360’s DHCP server is not active or your computer is not configured correctly. Follow the procedure in Manual IP Address Setup on page 12 and set your computer to get an IP address automatically. Try to log in again. If you cannot log in, follow the manual IP address setup procedure again, and set a specific IP address as shown. Try to log in again.NOTE: If you still cannot see the login screen, your CVE-30360’s IP settings may have been changed from their defaults. If you do not know the CVE-30360’s new address, you should return it to its factory defaults. See Resetting the CVE-30360 on page 14. Bear in mind that ALL user-configured settings are lost. 1.4.1 MANUAL IP ADDRESS SETUPBy default, your CVE-30360’s local IP address is 192.168.0.1. If your CVE-30360 is using the default IP address, you should set your computer’s IP address to be between 192.168.0.2 and 192.168.0.254.NOTE: If your CVE-30360 DHCP server is active, set your computer to get an IP address automatically in step 5. The CVE-30360 assigns an IP address to your computer. The DHCP server is active by default.Take the following steps to manually set up your computer’s IP address to connect to the CVE-30360:NOTE: This example uses Windows XP; the procedure for your operating system may be different.1 Click Start, then click Control Panel.2 In the window that displays, double-click Network Connections.3 Right-click your network connection (usually Local Area Connection) and click Properties.4 In the General tab’s This connection uses the following items list, scroll down and select Internet Protocol (TCP/IP). Click Properties.5 You can get an IP address automatically, or specify one manually:
22 HITRON CVE-30360 USER’S GUIDEINTRODUCTIONIf your CVE-30360’s DHCP server is active, select Get an IP address automatically.If your CVE-30360’s DHCP server is not active, select Use the following IP address. In the IP address field, enter a value between 192.168.0.2 and 192.168.0.254 (default). In the Subnet mask field, enter 255.255.255.0 (default). NOTE: If your CVE-30360 is not using the default IP address, enter an IP address and subnet mask that places your computer in the same subnet as the CVE-30360.6 Click OK. The Internet Protocol (TCP/IP) window closes. In the Local Area Connection Properties window, click OK.Your computer now obtains an IP address from the CVE-30360, or uses the IP address that you specified, and can communicate with the CVE-30360.1.5 LOGGING INTO THE CVE-30360Take the following steps to log into the CVE-30360’s GUI.NOTE: You can log into the CVE-30360’s GUI via the wireless interface. However, it is strongly recommended that you configure the CVE-30360 via a wired connection on the LAN.1 Open a browser window.2 Enter the CVE-30360’s IP address (default 192.168.0.1) in the URL bar. The Login screen displays.FIGURE 4: Login3 Enter the Username and Password. The default login username is admin, and the default password is password.
23HITRON CVE-30360 USER’S GUIDEINTRODUCTIONNOTE: The Username and Password are case-sensitive; “admin” is not the same as “Admin”.4 Click Login. The System Info screen displays (see The System Info Screen on page 30).1.6 GUI OVERVIEWThis section describes the CVE-30360’s GUI.FIGURE 5: GUI Overview1.7 RESETTING THE CVE-30360When you reset the CVE-30360 to its factory defaults, all user-configured settings are lost, and the CVE-30360 is returned to its initial configuration state.There are two ways to reset the CVE-30360:TABLE 3: GUI OverviewPrimary Navigation Bar Use this section to move from one part of the GUI to another.Secondary Navigation Bar Use this section to move from one related screen to another.Main Window Use this section to read information about your CVE-30360’s configuration, and make configuration changes.
24 HITRON CVE-30360 USER’S GUIDEINTRODUCTIONPress the RESET button on the CVE-30360, and hold it in for ten seconds or longer.Click LAN > Backup. In the screen that displays, click the Factory Reset button.The CVE-30360 turns off and on again, using its factory default settings.NOTE: Depending on your CVE-30360’s previous configuration, you may need to re-configure your computer’s IP settings; see IP Address Setup on page 11.
25CABLE 2 CABLEThis chapter describes the screens that display when you click Cable in the toolbar.2.1 CABLE OVERVIEWThis section describes some of the concepts related to the Cable screens.2.1.1 DOCSISThe Data Over Cable Service Interface Specification (DOCSIS) is a telecommunications standard that defines the provision of data services) Internet access) over a traditional cable TV (CATV) network.Your CVE-30360 supports DOCSIS version 3.0.2.1.2 IP ADDRESSES AND SUBNETSEvery computer on the Internet must have a unique Internet Protocol (IP) address. The IP address works much like a street address, in that it identifies a specific location to which information is transmitted. No two computers on a network can have the same IP address.2.1.2.1 IP ADDRESS FORMATIP addresses consist of four octets (8-bit numerical values) and are usually represented in decimal notation, for example 192.168.1.1. In decimal notation, this means that each octet has a minimum value of 0 and a maximum value of 255.An IP address carries two basic pieces of information: the “network number” (the address of the network as a whole, analogous to a street name) and the “host ID” (analogous to a house number) which identifies the specific computer (or other network device).2.1.2.2 IP ADDRESS ASSIGNMENTIP addresses can come from three places:The Internet Assigned Numbers Agency (IANA)
26HITRON CVE-30360 USER’S GUIDECABLEYour Internet Service ProviderYou (or your network devices)IANA is responsible for IP address allocation on a global scale, and your ISP assigns IP addresses to its customers. You should never attempt to define your own IP addresses on a public network, but you are free to do so on a private network.In the case of the CVE-30360: The public network (Wide Area Network or WAN) is the link between the cable (CATV) connector and your Internet Service Provider. Your CVE-30360’s IP address on this network is assigned by your service provider.The private network (in routing mode - see Routing Mode on page 28) is your Local Area Network (LAN) and Wireless Local Area Network (WLAN), if enabled. You are free to assign IP addresses to computers on the LAN and WLAN manually, or to allow the CVE-30360 to assign them automatically via DHCP (Dynamic Host Configuration Protocol). IANA has reserved the following blocks of IP addresses to be used for private networks only:If you assign addresses manually, they must be within the CVE-30360’s LAN subnet.2.1.2.3 SUBNETSA subnet (short for sub-network) is, as the name suggests, a separate section of a network, distinct from the main network of which it is a part. A subnet may contain all of the computers at one corporate local office, for example, while the main network includes several offices.In order to define the extent of a subnet, and to differentiate it from the main network, a subnet mask is used. This “masks” the part of the IP address that refers to the main network, leaving the part of the IP address that refers to the sub-network.Each subnet mask has 32 bits (binary digits), as does each IP address:A binary value of 1 in the subnet mask indicates that the corresponding bit in the IP address is part of the main network. A binary value of 0 in the subnet mask indicates that the corresponding bit in the IP address is part of the sub-network.TABLE 4: Private IP Address RangesFROM... ...TO10.0.0.0 10.255.255.255172.16.0.0 172.31.255.255192.168.0.0 192.168.255.255
27HITRON CVE-30360 USER’S GUIDECABLEFor example, the following table shows the IP address of a computer (192.168.1.1) expressed in decimal and binary (each cell in the table indicates one octet):The following table shows a subnet mask that “masks” the first twenty-four bits of the IP address, in both its decimal and binary notation.This shows that in this subnet, the first three octets (192.168.1, in the example IP address) define the main network, and the final octet (1, in the example IP address) defines the computer’s address on the subnet.The decimal and binary notations give us the two common ways to write a subnet mask:Decimal: the subnet mask is written in the same fashion as the IP address: 255.255.255.0, for example.Binary: the subnet mask is indicated after the IP address (preceded by a forward slash), specifying the number of binary digits that it masks. The subnet mask 255.255.255.0 masks the first twenty-four bits of the IP address, so it would be written as follows: 192.168.1.1/24.2.1.3 DHCPThe Dynamic Host Configuration Protocol, or DHCP, defines the process by which IP addresses can be assigned to computers and other networking devices automatically, from another device on the network. This device is known as a DHCP server, and provides addresses to all the DHCP client devices.In order to receive an IP address via DHCP, a computer must first request one from the DHCP server (this is a broadcast request, meaning that it is sent out to the whole network, rather than just one IP address). The DHCP server hears the requests, and responds by assigning an IP address to the computer that requested it.If a computer is not configured to request an IP address via DHCP, you must configure an IP address manually if you want to access other computers and devices on the network. See IP Address Setup on page 20 for more information.By default, the CVE-30360 is a DHCP client on the WAN (the CATV connection). It broadcasts an IP address over the cable network, and receives one from the service provider. By default, the CVE-30360 is a DHCP server on the LAN; it provides IP addresses to computers on the LAN which request them.TABLE 5: IP Address: Decimal and Binary192 168 0 111000000 10101000 00000000 00000001TABLE 6: Subnet Mask: Decimal and Binary255 255 255 011111111 11111111 11111111 00000000
28HITRON CVE-30360 USER’S GUIDECABLE2.1.4 DHCP LEASE“DHCP lease” refers to the length of time for which a DHCP server allows a DHCP client to use an IP address. Usually, a DHCP client will request a DHCP lease renewal before the lease time is up, and can continue to use the IP address for an additional period. However, if the client does not request a renewal, the DHCP server stops allowing the client to use the IP address.This is done to prevent IP addresses from being used up by computers that no longer require them, since the pool of available IP addresses is finite.2.1.5 MAC ADDRESSESEvery network device possesses a Media Access Control (MAC) address. This is a unique alphanumeric code, given to the device at the factory, which in most cases cannot be changed (although some devices are capable of “MAC spoofing”, where they impersonate another device’s MAC address).MAC addresses are the most reliable way of identifying network devices, since IP addresses tend to change over time (whether manually altered, or updated via DHCP).Each MAC address displays as six groups of two hexadecimal digits separated by colons (or, occasionally, dashes) for example 00:AA:FF:1A:B5:74.NOTE: Each group of two hexadecimal digits is known as an “octet”, since it represents eight bits.Bear in mind that a MAC address does not precisely represent a computer on your network (or elsewhere), it represents a network device, which may be part of a computer (or other device). For example, if a single computer has an Ethernet card (to connect to your CVE-30360 via one of the LAN ports) and also has a wireless card (to connect to your CVE-30360 over the wireless interface) the MAC addresses of the two cards will be different. In the case of the CVE-30360, each internal module (cable modem module, Ethernet module, wireless module, etc.) possesses its own MAC address.2.1.6 ROUTING MODEWhen your CVE-30360 is in routing mode, it acts as a gateway for computers on the LAN to access the Internet. The service provider assigns an IP address to the CVE-30360 on the WAN, and all traffic for LAN computers is sent to that IP address. The CVE-30360 assigns private IP addresses to LAN computers (when DHCP is active), and transmits the relevant traffic to each private IP address.NOTE: When DHCP is not active on the CVE-30360 in routing mode, each computer on the LAN must be assigned an IP address in the CVE-30360’s subnet manually.
29HITRON CVE-30360 USER’S GUIDECABLEWhen the CVE-30360 is not in routing mode, the service provider assigns an IP address to each computer connected to the CVE-30360 directly. The CVE-30360 does not perform any routing operations, and traffic flows between the computers and the service provider.Routing mode is not user-configurable; it is specified by the service provider in the CVE-30360’s configuration file.2.1.7 CONFIGURATION FILESThe CVE-30360’s configuration (or config) file is a document that the CVE-30360 obtains automatically over the Internet from the service provider’s server, which specifies the settings that the CVE-30360 should use. It contains a variety of settings that are not present in the user-configurable Graphical User Interface (GUI) and can be specified only by the service provider.2.1.8 DOWNSTREAM AND UPSTREAM TRANSMISSIONSThe terms “downstream” and “upstream” refer to data traffic flows, and indicate the direction in which the traffic is traveling. “Downstream” refers to traffic from the service provider to the CVE-30360, and “upstream” refers to traffic from the CVE-30360 to the service provider.2.1.9 CABLE FREQUENCIESJust like radio transmissions, data transmissions over the cable network must exist on different frequencies in order to avoid interference between signals.The data traffic band is separate from the TV band, and each data channel is separate from other data channels.2.1.10 MODULATIONTransmissions over the cable network are based on a strong, high frequency periodic waveform known as the “carrier wave.” This carrier wave is so called because it “carries” the data signal. The data signal itself is defined by variations in the carrier wave. The process of varying the carrier wave (in order to carry data signal information) is known as “modulation.” The data signal is thus known as the “modulating signal.”Cable transmissions use a variety of methods to perform modulation (and the “decoding” of the received signal, or “demodulation”). The modulation methods defined in DOCSIS 3 are as follows:QPSK: Quadrature Phase-Shift KeyingQAM: Quadrature Amplitude ModulationQAM TCM: Trellis modulated Quadrature Amplitude Modulation
30HITRON CVE-30360 USER’S GUIDECABLEIn many cases, a number precedes the modulation type (for example 16 QAM). This number refers to the complexity of modulation. The higher the number, the more data can be encoded in each symbol. NOTE: In modulated signals, each distinct modulated character (for example, each audible tone produced by a modem for transmission over telephone lines) is known as a symbol.Since more information can be represented by a single character, a higher number indicates a higher data transfer rate.2.1.11 TDMA, FDMA AND SCDMATime Division Multiple Access (TDMA), Frequency Division Multiple Access (FDMA) and Synchronous Code Division Multiple Access (SCDMA) are channel access methods that allow multiple users to share the same frequency channel.TDMA allows multiple users to share the same frequency channel by splitting transmissions by time. Each user is allocated a number of time slots, and transmits during those time slots.FDMA allows multiple users to share the same frequency channel by assigning a frequency band within the existing channel to each user.SCDMA allows multiple users to share the same frequency channel by assigning a unique orthogonal code to each user.2.2 THE SYSTEM INFO SCREENUse this screen to see general information about your CVE-30360’s hardware, its software, and its connection to the Internet.NOTE: Most of the information that displays in this screen is for troubleshooting purposes only. However, you may need to use the MAC Address information when setting up your network.Click Cable > System Info. The following screen displays.
31HITRON CVE-30360 USER’S GUIDECABLEFIGURE 6: The Cable > System Info ScreenThe following table describes the labels in this screen.TABLE 7: The Cable > System Info Screen General InformationVendor Identification This displays the name of the company that supplied the CVE-30360.Model Name This displays the device’s model name (CVE-30360).DOCSIS Mode This displays the version of the Data Over Cable Service Interface Specification (DOCSIS) standard to which the CVE-30360 complies.HW Version This displays the version number of the CVE-30360’s physical hardware.SW Version This displays the version number of the software that controls the CVE-30360.Boot ROM Version This displays the version number of the program that controls the CVE-30360’s boot procedure (in which the main software is loaded).MAC AddressRF MAC Address This displays the Media Access Control (MAC) address of the CVE-30360’s RF module. This is the module that connects to the Internet through the CATV connection.Ethernet MAC Address This displays the Media Access Control (MAC) address of the CVE-30360’s Ethernet module. This is the module to which you connect through the LAN ports.WAN MAC Address (in Routing Mode This displays the Media Access Control (MAC) address of the module that connects to the Internet through the CATV connection when the CVE-30360 is in routing mode.
32HITRON CVE-30360 USER’S GUIDECABLE2.3 THE INITIALIZATION SCREENThis screen displays the steps successfully taken to connect to the Internet over the CATV connection.Use this screen for troubleshooting purposes to ensure that the CVE-30360 has successfully connected to the Internet; if an error has occurred you can identify the stage at which the failure occurred.NOTE: This screen displays when you first log in to the CVE-30360.Click Cable > Initialization. The following screen displays.Primary BSSID MAC Address This displays the Media Access Control (MAC) address of the CVE-30360’s Basic Service Set IDentifier (BSSID). This is the MAC address of the wireless module to which wireless clients connect.NOTE: You may have additional BSSIDs, depending on your contract with your service provider.System Time This displays the current date and time.System Uptime This displays the number of days, hours, minutes and seconds since the CVE-30360 was last switched on or rebooted.Network Access This field displays when you are connected to your service provider, and shows whether or not your service provider allows you to access the Internet over the CATV connection.Permitted displays if you can access the Internet.Denied displays if you cannot access the Internet.TABLE 7: The Cable > System Info Screen (continued)
33HITRON CVE-30360 USER’S GUIDECABLEFIGURE 7: The Cable > Initialization ScreenFor each step:Process displays when the CVE-30360 is attempting to complete a connection step.Success displays when the CVE-30360 has completed a connection step.2.4 THE STATUS SCREENUse this screen to discover information about:The nature of the upstream and downstream connection between the CVE-30360 and the device to which it is connected through the CATV interface.IP details of the CVE-30360’s WAN connection.You can also configure the CVE-30360’s downstream center frequency.Click Cable > Status. The following screen displays.
34HITRON CVE-30360 USER’S GUIDECABLEFIGURE 8: The Cable > Status ScreenThe following table describes the labels in this screen.TABLE 8: The Cable > Status Screen Network Access This displays whether or not your service provider allows you to access the Internet over the CATV connection.Permitted displays if you can access the Internet.Denied displays if you cannot access the Internet.DownstreamNOTE: The downstream signal is the signal transmitted to the CVE-30360.
35HITRON CVE-30360 USER’S GUIDECABLEFrequency to Tune to This displays the current center frequency in Hertz (Hz) over which data is transmitted to the CVE-30360 over the CATV interface. This is the frequency to which the CVE-30360 is locked in; it will only scan for another frequency if this frequency becomes unavailable.If you want the CVE-30360 to attempt to connect at a different frequency, enter it in the field and click Apply.NOTE: Do not change the frequency unless you have a good reason to do so.Scanning Start Frequency This displays the frequency in Hertz (Hz) at which the CVE-30360 begins scanning for a connection over the CATV interface (if a frequency is not already locked in).Channel Frequency This displays the actual frequency of each downstream data channel to which the CVE-30360 is connected.Modulation This displays the type of modulation that each downstream channel uses. Possible modulation types Signal Strength This displays the power of the signal of each downstream data channel to which the CVE-30360 is connected, in dBmV (decibels above/below 1 millivolt).Signal Noise Ratio This displays the Signal to Noise Ratio (SNR) of each downstream data channel to which the CVE-30360 is connected, in dB (decibels).UpstreamNOTE: The upstream signal is the signal transmitted from the CVE-30360.Channel ID This displays the ID number of each channel on which the upstream signal is transmitted.Upstream Frequency This displays the frequency in Herz (Hz) of each upstream data channel to which the CVE-30360 is connected.Upstream Bandwidth This displays the bandwidth of each upstream data channel to which the CVE-30360 is connected (in Hertz).SCDMA Mode This displays the Synchronous Code Division Multiple Access (SCDMA) mode of each channel on which the upstream signal is transmitted.Transmission Signal Strength This displays the transmitted power of the signal of each upstream data channel to which the CVE-30360 is connected, in dBmV (decibels above/below 1 millivolt).Cable Modem IP InformationIP Address This displays the CVE-30360’s WAN IP address. This IP address is automatically assigned to the CVE-30360Subnet Mask This displays the CVE-30360’s WAN subnet mask.TABLE 8: The Cable > Status Screen (continued)
36HITRON CVE-30360 USER’S GUIDECABLE2.5 THE PASSWORD SCREENUse this screen to change the password with which you log in to the CVE-30360.NOTE: If you forget your password, you will need to reset the CVE-30360 to its factory defaults.Click Cable > Password. The following screen displays.FIGURE 9: The Cable > Password ScreenThe following table describes the labels in this screen.Gateway IP This displays the IP address of the device to which the CVE-30360 is connected over the CATV interface.DHCP Lease Time This displays the time that elapses before your device’s IP address lease expires, and a new IP address is assigned to it by the DHCP server.System Time This displays the current date and time.TABLE 9: The Cable > Password Screen Enter Current Password Enter the password with which you currently log into the CVE-30360Enter New Password Enter and re-enter the password you want to use to log into the CVE-30360.Re-Enter New PasswordPassword Idle Time Enter the number of minutes of inactivity after which you should be automatically logged out of the CVE-30360. Once this period elapses, you will need to log in again.Apply Click this to save your changes to the fields in this screen.TABLE 8: The Cable > Status Screen (continued)
37HITRON CVE-30360 USER’S GUIDECABLECancel Click this to return the fields in this screen to their last-saved values without saving your changes.Help Click this to see information about the fields in this screen.TABLE 9: The Cable > Password Screen (continued)
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39LAN 3 LANThis chapter describes the screens that display when you click LAN in the toolbar.3.1 LAN OVERVIEWThis section describes some of the concepts related to the LAN screens.3.1.1 LOCAL AREA NETWORKSA Local Area Network (LAN) is a network of computers and other devices that usually occupies a small physical area (a single building, for example). Your CVE-30360’s LAN consists of all the computers and other networking devices connected to the LAN 1~4 ports. This is your private network (in routing mode - see Routing Mode on page 28). The LAN is a separate network from the Wide Area Network (WAN). In the case of the CVE-30360, the WAN refers to all computers and other devices available on the cable (CATV) connection.By default, computers on the WAN cannot identify individual computers on the LAN; they can see only the CVE-30360. The CVE-30360 handles routing to and from individual computers on the LAN.3.1.2 LAN IP ADDRESSES AND SUBNETSIP addresses on the LAN are controlled either by the CVE-30360’s built-in DHCP server (see DHCP on page 27), or by you (when you manually assign IP addresses to your computers).For more information about IP addresses and subnets in general, see IP Addresses and Subnets on page 25.
40HITRON CVE-30360 USER’S GUIDELAN3.1.3 DOMAIN SUFFIXA domain is a location on a network, for instance example.com. On the Internet, domain names are mapped to the IP addresses to which they should refer by the Domain Name System. This allows you to enter “www.example.com” into your browser and reach the correct place on the Internet even if the IP address of the website’s server has changed.Similarly, the CVE-30360 allows you to define a Domain Suffix to the LAN. When you enter the domain suffix into your browser, you can reach the CVE-30360 no matter what IP address it has on the LAN.3.1.4 DEBUGGING (PING AND TRACEROUTE)The CVE-30360 provides a couple of tools to allow you to perform network diagnostics on the LAN:Ping: this tool allows you to enter an IP address and see if a computer (or other network device) responds with that address on the network. The name comes from the pulse that submarine SONAR emits when scanning for underwater objects, since the process is rather similar. You can use this tool to see if an IP address is in use, or to discover if a device (whose IP address you know) is working properly.Traceroute: this tool allows you to see the route taken by data packets to get from the CVE-30360 to the destination you specify. You can use this tool to solve routing problems, or identify firewalls that may be blocking your access to a computer or service.3.2 THE LAN IP SCREENUse this screen to:Configure the CVE-30360’s LAN IP address, subnet mask and domain suffixConfigure the CVE-30360’s internal DHCP serverSee information about the network devices connected to the CVE-30360 on the LAN.Click LAN > LAN IP. The following screen displays.
41HITRON CVE-30360 USER’S GUIDELANFIGURE 10: The LAN > LAN IP ScreenThe following table describes the labels in this screen.TABLE 10: The LAN > LAN IP Screen WAN InformationWAN Address This field displays the CVE-30360’s IP address on the WAN (Wide Area Network) interface.Subnet Mask This field displays the CVE-30360’s WAN subnet mask.Gateway Address This field displays the address of the device on the WAN to which the CVE-30360 is connected.DNS Server This field displays the Domain Name Servers that the CVE-30360 uses to resolve domain names into IP addresses.Private LAN IP SettingIP Address Use this field to define the IP address of the CVE-30360 on the LAN.Subnet Mask Use this field to define the LAN subnet. Use dotted decimal notation (for example, 255.255.255.0).
42HITRON CVE-30360 USER’S GUIDELAN3.3 THE SWITCH SETUP SCREENUse this screen to see information about the data rate and flow of each of the CVE-30360’s LAN ports, and to activate or deactivate each port.Domain Suffix Use this field to define the domain that you can enter into a Web browser (instead of an IP address) to reach the CVE-30360 on the LAN.NOTE: The Domain Suffix is hitronhub.home by default.Private LAN DHCP SettingEnable LAN DHCP Select this if you want the CVE-30360 to provide IP addresses to network devices on the LAN automatically.Deselect this if you already have a DHCP server on your LAN, or if you wish to assign IP addresses to your computers and other network devices manually.Lease Time Use this field to define the time after which the CVE-30360 renews the IP addresses of all the network devices connected to the CVE-30360 on the LAN (when DHCP is enabled).DHCP Start IP Use this field to specify the IP address at which the CVE-30360 begins assigning IP addresses to devices on the LAN (when DHCP is enabled).DHCP End IP Use this field to specify the IP address at which the CVE-30360 stops assigning IP addresses to devices on the LAN (when DHCP is enabled). NOTE: Devices requesting IP addresses once the DHCP pool is exhausted are not assigned an IP address.Host Name This displays the name of each network device connected on the LAN.IP Address This displays the IP address of each network device connected on the LAN.MAC Address This displays the Media Access Control (MAC) address of each network device connected on the LAN.Type This displays whether the device’s IP address was assigned by DHCP (DHCP-IP), or self-assigned.Interface This displays whether the device is connected on the LAN (Ethernet) or the WLAN (Wireless(x), where x denotes the wireless mode; b, g or n).Apply Click this to save your changes to the fields in this screen.Cancel Click this to return the fields in this screen to their last-saved values without saving your changes.Help Click this to see information about the fields in this screen.TABLE 10: The LAN > LAN IP Screen (continued)
43HITRON CVE-30360 USER’S GUIDELANClick LAN > Switch Setup. The following screen displays.FIGURE 11: The LAN > Switch Setup ScreenThe following table describes the labels in this screen.3.4 THE DEBUG SCREENUse this screen to perform ping and traceroute tests on IP addresses or URLs.Click LAN > Debug. The following screen displays.TABLE 11: The LAN > Switch Setup Screen Port This displays the LAN port number.Speed This displays the maximum achievable data speed in megabits per second (MBPS).DuplexThis displays Full when data can flow inbetween the CVE-30360 and the connected device in both directions simultaneously.This displays Half when data can flow inbetween the CVE-30360 and the connected device in only one direction at a time.ActiveSelect a Port’s checkbox to enable communications between the CVE-30360 and devices connected to the port. Deselect a Port’s checkbox if you do not want to exchange data between the CVE-30360 and devices connected to the port.Apply Click this to save your changes to the fields in this screen.Cancel Click this to return the fields in this screen to their last-saved values without saving your changes.Help Click this to see information about the fields in this screen.
44HITRON CVE-30360 USER’S GUIDELANFIGURE 12: The LAN > Debug ScreenThe following table describes the labels in this screen.3.5 THE BACKUP SCREENUse this screen to back up your CVE-30360’s settings to your computer, to load settings from a backup you created earlier, to reboot your CVE-30360, or to return it to its factory default settings.Click LAN > Backup. The following screen displays.FIGURE 13: The LAN > Backup ScreenTABLE 12: The LAN > Debug ScreenIP/URL Enter the IP address or URL that you want to test.Method Select the type of test that you want to run on the IP/URL that you specified.Run Click this to perform the test.Help Click this to see information about the fields in this screen.
45HITRON CVE-30360 USER’S GUIDELANThe following table describes the labels in this screen.TABLE 13: The LAN > Backup Screen Backup/Restore SettingBackup Settings Locally Click this to create a backup of all your CVE-30360’s settings on your computer.Restore Settings Locally Use these fields to return your CVE-30360’s settings to those specified in a backup that you created earlier.Click Choose to select a backup, then click Restore to return your CVE-30360’s settings to those specified in the backup.Reboot/Factory ResetReboot Click this to restart your CVE-30360.Factory Reset Click this to return your CVE-30360 to its factory default settings.NOTE: When you do this, all your user-configured settings are lost, and cannot be retrieved.Help Click this to see information about the fields in this screen.
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47FIREWALL 4 FIREWALLThis chapter describes the screens that display when you click Firewall in the toolbar.4.1 FIREWALL OVERVIEWThis section describes some of the concepts related to the Firewall screens.4.1.1 FIREWALLThe term “firewall” comes from a construction technique designed to prevent the spread of fire from one room to another. Similarly, your CVE-30360’s firewall prevents intrusion attempts and other undesirable activity originating from the WAN, keeping the computers on your LAN safe. You can also use filtering techniques to specify the computers and other devices you want to allow on the LAN, and prevent certain traffic from going from the LAN to the WAN.4.1.2 INTRUSION DETECTION SYSTEMAn intrusion detection system monitors network activity, looking for policy violations, and malicious or suspicious activity. 4.1.3 PINGThe CVE-30360 allows you to use the ping utility on the LAN (in the LAN > Debug screen) and also on the WAN (in the Firewall > Firewall Options screen). For more information, see Debugging (Ping and Traceroute) on page 40.4.1.4 MAC FILTERINGEvery networking device has a unique Media Access Control (MAC) address that identifies it on the network. When you enable MAC address filtering on the CVE-30360’s firewall, you can set up a list of MAC addresses, and then specify whether you want to:
48HITRON CVE-30360 USER’S GUIDEFIREWALLDeny the devices on the list access to the CVE-30360 and the network (in which case all other devices can access the network) or Allow the devices on the list to access the network (in which case no other devices can access the network)4.1.5 IP FILTERINGIP filtering allows you to prevent computers on the LAN from sending certain types of data to the WAN. You can use this to prevent unwanted outgoing communications. Specify the IP address of the computer on the LAN from which you want to prevent communications, and specify the port range of the communications you want to prevent. The CVE-30360 discards outgoing data packets that match the criteria you specified.4.1.6 PORT FORWARDINGPort forwarding allows a computer on your LAN to receive specific communications from the WAN. Typically, this is used to allow certain applications (such as gaming) through the firewall, for a specific computer on the LAN. Port forwarding is also commonly used for running a public HTTP server from a private network.You can set up a port forwarding rule for each application for which you want to open ports in the firewall. When the CVE-30360 receives incoming traffic from the WAN with a destination port that matches a port forwarding rule, it forwards the traffic to the LAN IP address and port number specified in the port forwarding rule.NOTE: For information on the ports you need to open for a particular application, consult that application’s documentation.NOTE: This feature is not available when the DS-lite function is enabled.4.1.7 PORT TRIGGERINGPort triggering is a means of automating port forwarding. The CVE-30360 scans outgoing traffic (from the LAN to the WAN) to see if any of the traffic’s destination ports match those specified in the port triggering rules you configure. If any of the ports match, the CVE-30360 automatically opens the incoming ports specified in the rule, in anticipation of incoming traffic.NOTE: This feature is not available when the DS-lite function is enabled.
49HITRON CVE-30360 USER’S GUIDEFIREWALL4.1.8 DMZIn networking, the De-Militarized Zone (DMZ) is a part of your LAN that has been isolated from the rest of the LAN, and opened up to the WAN. The term comes from the military designation for a piece of territory, usually located between two opposing forces, that is isolated from both and occupied by neither.NOTE: This feature is not available when the DS-lite function is enabled.4.2 THE FIREWALL OPTIONS SCREENUse this screen to turn firewall features on or off, and to configure your network’s Demilitarized Zone (DMZ). You can enable or disable the CVE-30360’s intrusion detection system, and allow or prevent responses to ICMP requests from the WAN.NOTE: Only one device can be on the DMZ at a time.Click Firewall > Firewall Options. The following screen displays.FIGURE 14: The Firewall > Firewall Options Screen
50HITRON CVE-30360 USER’S GUIDEFIREWALLThe following table describes the labels in this screen.4.3 THE MAC FILTERING SCREENUse this screen to configure Media Access Control (MAC) address filtering on the LAN.NOTE: To configure MAC address filtering on the wireless network, see The Access Control Screen on page 82.You can set the CVE-30360 to allow only certain devices to access the CVE-30360 and the network, or to deny certain devices access.NOTE: To see a list of all the computers connected to the CVE-30360 on the LAN, click the Connected Computers button in the Firewall > IP Filtering, Forwarding, Port Triggering or Firewall Options screens.Click Firewall > MAC Filtering. The following screen displays.TABLE 14: The Firewall > Firewall Options Screen Intrusion Detection SystemSelect this to turn the intrusion detection system off.Deselect this to turn the intrusion detection system on.Ping on WAN InterfaceSelect this to prevent responses to ICMP requests originating from the WAN.Select this to allow responses to ICMP requests originating from the WAN.Enable DMZ Host Use this field to turn the DMZ on or off.Select the checkbox to enable the DMZ.Deselect the checkbox to disable the DMZ. Computers that were previously in the DMZ are now on the LAN.Connected Computers Click this to see a list of the computers currently connected to the CVE-30360 on the LAN.[...] IP Address [...] Enter the IP address of the computer that you want to add to the DMZ.Apply Click this to save your changes to the fields in this screen.Cancel Click this to return the fields in this screen to their last-saved values without saving your changes.Help Click this to see information about the fields in this screen.
51HITRON CVE-30360 USER’S GUIDEFIREWALLFIGURE 15: The Firewall > MAC Filtering ScreenThe following table describes the labels in this screen.TABLE 15: The Firewall > MAC Filtering Screen MAC Filter OptionsMAC Filter Options Use this field to control whether the CVE-30360 performs MAC filtering.Select Allow-All to turn MAC filtering off. All devices may access the CVE-30360 and the network.Select Allow to permit only devices with the MAC addresses you set up in the Allow Table to access the CVE-30360 and the network. All other devices are denied access.Select Deny to permit all devices except those with the MAC addresses you set up in the Deny Table to access the CVE-30360 and the network. The specified devices are denied access.Allow Table (up to 16 Items)
52HITRON CVE-30360 USER’S GUIDEFIREWALL#This displays the index number assigned to the permitted device.Device Name This displays the name you gave to the permitted device.MAC Address This displays the MAC address of the permitted device.Delete Select a permitted device’s radio button ( ) and click this to remove the device from the list. The device may no longer access the CVE-30360 and the network.NOTE: Make sure you do not delete your management computer from the list; if you do so, you will need to log back in from another computer, or reset the CVE-30360.Deny Table (up to 16 Items)Device Name This displays the name you gave to the denied device.MAC Address This displays the MAC address of the denied device.Delete Select a denied device’s radio button ( ) and click this to remove the device from the list. The device may now access the CVE-30360 and the network.Auto-Learned LAN DevicesDevice Name This displays the name of each network device that has connected to the CVE-30360 on the LAN.MAC Address This displays the MAC address of each network device that has connected to the CVE-30360 on the LAN.Type Use this field to specify the list to which you want to add the device.Select Allow to add the device to the Allow Table.Select Deny to add the device to the Deny Table.Manually-Added LAN DevicesDevice Name Enter the name to associate with a network device that you want to permit or deny access to the CVE-30360 and the network.NOTE: This name is arbitrary, and does not affect functionality in any way. MAC Address Specify the MAC address of the network device that you want to permit or deny access to the CVE-30360 and the network.Type Use this field to specify the list to which you want to add the device.Select Allow to add the device to the Allow Table.Select Deny to add the device to the Deny Table.TABLE 15: The Firewall > MAC Filtering Screen (continued)
53HITRON CVE-30360 USER’S GUIDEFIREWALL4.4 THE IP FILTERING SCREENUse this screen to configure IP filtering. You can turn IP filtering on or off and configure new and existing IP filtering rules.Click Firewall > IP Filtering. The following screen displays.FIGURE 16: The Firewall > IP Filtering ScreenThe following table describes the labels in this screen.Add Click this to add the device to the list you specified.Cancel Click this to clear the Manually-Added LAN Devices fields.Apply Click this to save your changes to the fields in this screen.Cancel Click this to return the fields in this screen to their last-saved values without saving your changes.Help Click this to see information about the fields in this screen.TABLE 16: The Firewall > IP Filtering Screen All IP Filtering Rules Use this to turn IP filtering on or off.Deselect the checkbox to enable IP filtering.Select the checkbox to disable IP filtering (default).NOTE: You can add, edit or delete IP filtering rules only when this checkbox is deselected.Select Select an IP filtering rule’s radio button ( ) before clicking Edit or Delete.#This displays the arbitrary identification number assigned to the IP filtering rule.Application Name This displays the arbitrary name you assigned to the rule when you create it.TABLE 15: The Firewall > MAC Filtering Screen (continued)
54HITRON CVE-30360 USER’S GUIDEFIREWALL4.4.1 ADDING OR EDITING AN IP FILTERING RULETo add a new IP filtering rule, click Add in the Firewall > IP Filtering screen.To edit an existing IP filtering rule, select the rule’s radio button ( ) in the Firewall > IP Filtering screen and click the Edit button.The following screen displays.Port Range This displays the start and end values of the ports to which communications from the specified IP addresses is not permitted.Protocol This displays the type of communications that are not permitted:TCP displays if communications via the Transmission Control Protocol are not permitted.UDP displays if communications via the User Datagram Protocol are not permitted.TCP/UDP displays if communications via the Transmission Control Protocol and the User Datagram Protocol are not permitted.IP Address Range This displays the start and end IP address from which communications to the specified ports are not permitted.Enable Use this field to turn each IP filtering rule on or off.Select this checkbox to enable the IP filtering rule.Deselect this checkbox to disable the IP filtering rule.Add New Click this to define a new IP filtering rule. See Adding or Editing an IP Filtering Rule on page 54 for information on the screen that displays.Edit Select an IP filtering rule’s radio button ( ) and click this to make changes to the rule. See Adding or Editing an IP Filtering Rule on page 54 for information on the screen that displays.Delete Select an IP filtering rule’s radio button ( ) and click this to remove the rule. The deleted rule’s information cannot be retrieved.Apply Click this to save your changes to the fields in this screen.Cancel Click this to return the fields in this screen to their last-saved values without saving your changes.Help Click this to see information about the fields in this screen.TABLE 16: The Firewall > IP Filtering Screen (continued)
55HITRON CVE-30360 USER’S GUIDEFIREWALLFIGURE 17: The Firewall > IP Filtering > Add/Edit ScreenThe following table describes the labels in this screen.TABLE 17: The Firewall > IP Filtering > Add/Edit ScreenApplication Name Enter a name for the application that you want to block. NOTE: This name is arbitrary, and does not affect functionality in any way. Port Range Use these fields to specify the target port range to which communication should be blocked. Enter the start port number in the first field, and the end port number in the second field.To specify only a single port, enter its number in both fields.Protocol Use this field to specify whether the CVE-30360 should block communication via: Transmission Control Protocol (TCP) User Datagram Protocol (UDP) Both TCP and UDP.NOTE: If in doubt, leave this field at its default (Both).IP Address Range Use these fields to specify the range of local computers’ IP addresses from which communications should be blocked.Enter the start IP address in the first field, and the end IP address in the second.To specify only a single IP address, enter it in both fields.Connected Computers Click this to see a list of the computers currently connected to the CVE-30360 on the LAN.Back Click this to return to the Firewall > IP filtering screen without saving your changes to the IP filtering rule.Apply Click this to save your changes to the fields in this screen.
56HITRON CVE-30360 USER’S GUIDEFIREWALL4.5 THE FORWARDING SCREENUse this screen to configure port forwarding between computers on the WAN and computers on the LAN. You can turn port forwarding on or off and configure new and existing port forwarding rules.Click Firewall > Forwarding. The following screen displays.FIGURE 18: The Firewall > Forwarding ScreenThe following table describes the labels in this screen.Cancel Click this to return the fields in this screen to their last-saved values without saving your changes.Help Click this to see information about the fields in this screen.TABLE 18: The Firewall > Forwarding Screen All Port Forwarding Rules Use this field to turn port forwarding on or off.Select the checkbox to enable port forwarding.Deselect the checkbox to disable port forwarding.Select Select a port forwarding rule’s radio button ( ) before clicking Edit or Delete.#This displays the arbitrary identification number assigned to the port forwarding rule.Application Name This displays the arbitrary name you assigned to the rule when you created it.TABLE 17: The Firewall > IP Filtering > Add/Edit Screen
57HITRON CVE-30360 USER’S GUIDEFIREWALLPort Range These fields display the ports to which the rule applies:The Public field displays the incoming port range. These are the ports on which the CVE-30360 received traffic from the originating host on the WAN. The Private field displays the port range to which the CVE-30360 forwards traffic to the device on the LAN.Protocol This field displays the protocol or protocols to which this rule applies:Transmission Control Protocol (TCP)User Datagram Protocol (UDP)Transmission Control Protocol and User Datagram Protocol (TCP/UDP)Generic Routing Encapsulation (GRE)Encapsulating Security Protocol (ESP)IP Address This displays the IP address of the computer on the LAN to which traffic conforming to the Public Port Range and Protocol conditions is forwarded.Enable Use this field to turn each port forwarding rule on or off.Select this checkbox to enable the port forwarding rule.Deselect this checkbox to disable the port forwarding rule.Add New Click this to define a new port forwarding rule. See Adding or Editing a Port Forwarding Rule on page 58 for information on the screen that displays.Edit Select a port forwarding rule’s radio button ( ) and click this to make changes to the rule. See Adding or Editing a Port Forwarding Rule on page 58 for information on the screen that displays.Delete Select a port forwarding rule’s radio button ( ) and click this to remove the rule. The deleted rule’s information cannot be retrieved.Apply Click this to save your changes to the fields in this screen.Cancel Click this to return the fields in this screen to their last-saved values without saving your changes.Help Click this to see information about the fields in this screen.TABLE 18: The Firewall > Forwarding Screen (continued)
58HITRON CVE-30360 USER’S GUIDEFIREWALL4.5.1 ADDING OR EDITING A PORT FORWARDING RULETo add a new port forwarding rule, click Add in the Firewall > Forwarding screen.To edit an existing port forwarding rule, select the rule’s radio button ( ) in the Firewall > Forwarding screen and click the Edit button.The following screen displays.FIGURE 19: The Firewall > Forwarding > Add/Edit ScreenThe following table describes the labels in this screen.TABLE 19: The Firewall > Forwarding > Add/Edit ScreenApplication Name Enter a name for the application for which you want to create the rule. NOTE: This name is arbitrary, and does not affect functionality in any way. Public Port Range Use these fields to specify the incoming port range. These are the ports on which the CVE-30360 received traffic from the originating host on the WAN.Enter the start port number in the first field, and the end port number in the second field.To specify only a single port, enter its number in both fields.Private Port Range Use these fields to specify the ports to which the received traffic should be forwarded.Enter the start port number in the first field. The number of ports must match that specified in the Public Port Range, so the CVE-30360 completes the second field automatically.
59HITRON CVE-30360 USER’S GUIDEFIREWALL4.6 THE PORT TRIGGERING SCREENUse this screen to configure port triggering. You can turn port triggering on or off and configure new and existing port triggering rules.Click Firewall > Port Triggering. The following screen displays.Protocol Use this field to specify whether the CVE-30360 should forward traffic via:Transmission Control Protocol (TCP)User Datagram Protocol (UDP)Transmission Control Protocol and User Datagram Protocol (TCP/UDP)Generic Routing Encapsulation (GRE)Encapsulating Security Protocol (ESP)NOTE: If in doubt, leave this field at its default (TCP/UDP).IP Address Use this field to enter the IP address of the computer on the LAN to which you want to forward the traffic.Connected Computers Click this to see a list of the computers currently connected to the CVE-30360 on the LAN.Back Click this to return to the Firewall > Forwarding screen without saving your changes to the port forwarding rule.Apply Click this to save your changes to the fields in this screen.Cancel Click this to return the fields in this screen to their last-saved values without saving your changes.Help Click this to see information about the fields in this screen.TABLE 19: The Firewall > Forwarding > Add/Edit Screen
60HITRON CVE-30360 USER’S GUIDEFIREWALLFIGURE 20: The Firewall > Port Triggering ScreenThe following table describes the labels in this screen.TABLE 20: The Firewall > Port Triggering ScreenAll Port Triggering Rules Use this field to turn port triggering on or off.Select the checkbox to enable port triggering.Deselect the checkbox to disable port triggering.Select Select a port triggering rule’s radio button ( ) before clicking Edit or Delete.#This displays the arbitrary identification number assigned to the port triggering rule.Application Name This displays the arbitrary name you assigned to the rule when you created it.Port Range These fields display the ports to which the rule applies:The Trigger field displays the range of outgoing ports. When the CVE-30360 detects activity (outgoing traffic) on these ports from computers on the LAN, it automatically opens the Target ports. The Target field displays the range of triggered ports. These ports are opened automatically when the CVE-30360 detects activity on the Trigger ports from computers on the LAN.Protocol This displays the protocol of the port triggering rule.Timeout (ms) This displays the time (in milliseconds) after the CVE-30360 opens the Target ports that it should close them.Enable Use this field to turn each port triggering rule on or off.Select this checkbox to enable the port triggering rule.Deselect this checkbox to disable the port triggering rule.
61HITRON CVE-30360 USER’S GUIDEFIREWALL4.6.1 ADDING OR EDITING A PORT TRIGGERING RULETo add a new port triggering rule, click Add in the Firewall > Port Triggering screen.To edit an existing port triggering rule, select the rule’s radio button ( ) in the Firewall > Port Triggering screen and click the Edit button.The following screen displays.FIGURE 21: The Firewall > Port Triggering > Add/Edit ScreenAdd New Click this to define a new port triggering rule. See Adding or Editing a Port Triggering Rule on page 61 for information on the screen that displays.Edit Select a port triggering rule’s radio button ( ) and click this to make changes to the rule. See Adding or Editing a Port Triggering Rule on page 61 for information on the screen that displays.Delete Select a port triggering rule’s radio button ( ) and click this to remove the rule. The deleted rule’s information cannot be retrieved.Apply Click this to save your changes to the fields in this screen.Cancel Click this to return the fields in this screen to their last-saved values without saving your changes.Help Click this to see information about the fields in this screen.TABLE 20: The Firewall > Port Triggering Screen
62HITRON CVE-30360 USER’S GUIDEFIREWALLThe following table describes the labels in this screen.TABLE 21: The Firewall > Port Triggering > Add/Edit ScreenApplication Name Enter a name for the application for which you want to create the rule. NOTE: This name is arbitrary, and does not affect functionality in any way. Trigger Port Range Use these fields to specify the trigger ports. When the CVE-30360 detects activity on any of these ports originating from a computer on the LAN, it automatically opens the Target ports in expectation of incoming traffic. Enter the start port number in the first field, and the end port number in the second field.To specify only a single port, enter its number in both fields.Target Port Range Use these fields to specify the target ports. The CVE-30360 opens these ports in expectation of incoming traffic whenever it detects activity on any of the Trigger ports. The incoming traffic is forwarded to these ports on the computer connected to the LAN.Enter the start port number in the first field, and the end port number in the second field.To specify only a single port, enter its number in both fields.Protocol Use this field to specify whether the CVE-30360 should activate this trigger when it detects activity via:Transmission Control Protocol (TCP)User Datagram Protocol (UDP)Transmission Control Protocol and User Datagram Protocol (Both)NOTE: If in doubt, leave this field at its default (Both).Timeout (ms) Enter the time (in milliseconds) after the CVE-30360 opens the Target ports that it should close them.Connected Computers Click this to see a list of the computers currently connected to the CVE-30360 on the LAN.Back Click this to return to the Firewall > Forwarding screen without saving your changes to the port forwarding rule.Apply Click this to save your changes to the fields in this screen.Cancel Click this to return the fields in this screen to their last-saved values without saving your changes.Help Click this to see information about the fields in this screen.
63PARENTAL CONTROL 5 PARENTAL CONTROLThis chapter describes the screens that display when you click Parent Control in the toolbar.5.1 PARENTAL CONTROL OVERVIEWThis section describes some of the concepts related to the Parent Control screens.5.1.1 WEBSITE BLOCKINGThe Parent Control screens allow you to block access from computers on the LAN to certain websites, or websites whose URLs (website addresses) contain the keywords you specify.You can also specify “trusted” computers, which should be exempted from website blocking, and you can schedule website blocking so that it is only in effect at certain times (evenings and weekends, for example).5.2 THE WEB SITE BLOCKING SCREENUse this screen to block access from the LAN to certain websites. You can also specify trusted computers, which are not subject to the blocking filter.NOTE: To apply the blocking filter only at certain times, use the Parent Control > Scheduling screen.Click Parent Control > Web Site Blocking. The following screen displays.
64HITRON CVE-30360 USER’S GUIDEPARENTAL CONTROLFIGURE 22: The Parent Control > Web Site Blocking ScreenThe following table describes the labels in this screen.TABLE 22: The Parent Control > Web Site Blocking Screen Web Site Blocking OptionsEnable Web Site Blocking Use this field to turn web site blocking on or off.Select the checkbox to enable web site blocking.Deselect the checkbox to disable web site blocking.New Key Word/URL Blocking Use these fields to configure the websites to which users on the LAN are denied access:Enter a URL (for example, “www.example.com”) to block access to that website only.Enter a keyword (for example, “example”) to block access to all websites that contain the keyword in their URL (for example, “www.example.com”, “www.example.org”, “www.someotherwebsite.com/example” and so forth).Click Add to add the URL or keyword to the Blocked Key Words/URLs list.
65HITRON CVE-30360 USER’S GUIDEPARENTAL CONTROL5.3 THE SCHEDULING SCREENUse this screen to control when the website blocking filter should be in effect.NOTE: To configure the website blocking filter, use the Parent Control > Web Site Blocking screen.Click Parent Control > Scheduling. The following screen displays.Blocked Key Words/URLs This displays the list of websites and keywords to which users on the LAN are denied access.Select a URL or keyword and click Remove to delete it from the list.Click Clear List to delete all the URLs and keywords from the list.Trusted ComputersNew Computer MAC Address Enter a computer’s Media Access Control (MAC) address and click Add to include it in the trusted computer list.Trusted Computer List This displays a list of the computers which are exempt from the website blocking filter, identified by their MAC addresses.Connected Computers Click this to see a list of the computers that are currently connected to the CVE-30360.Remove Select a computer’s MAC address from the Connected Computers list and click this to delete it from the list.Clear List Click this to delete all the computers’ MAC addresses from the list.Apply Click this to save your changes to the fields in this screen.Cancel Click this to return the fields in this screen to their last-saved values without saving your changes.Help Click this to see information about the fields in this screen.TABLE 22: The Parent Control > Web Site Blocking Screen (continued)
66HITRON CVE-30360 USER’S GUIDEPARENTAL CONTROLFIGURE 23: The Parent Control > Scheduling ScreenThe following table describes the labels in this screen.TABLE 23: The Parent Control > Scheduling Screen Days of the Week Select the days of the week on which you want the website blocking filter to be in effect.Time of Day Use these fields to control the time that the website blocking filter should be in effect:Select All Day to apply the website blocking filter at all times.To apply the website blocking filter only at certain times of day, deselect All Day. Use the Start fields to define the time that the filter should come into effect, and use the End fields to define the time that the filter should cease being in effect.Apply Click this to save your changes to the fields in this screen.Cancel Click this to return the fields in this screen to their last-saved values without saving your changes.Help Click this to see information about the fields in this screen.
67HITRON CVE-30360 USER’S GUIDEPARENTAL CONTROL5.4 THE LOCAL LOGS SCREENUse this screen to see information about events that have triggered the website blocking filter.Click Parent Control > Local Logs. The following screen displays.FIGURE 24: The Parent Control > Local Logs ScreenThe following table describes the labels in this screen.TABLE 24: The Parental Control > Local Logs Screen WAN Activity This field displays information about website blocking filter events in the following format:Date (DD/MM/YY)Time (HH:MM:SS)IP AddressEvent typeClear Click this to remove the log events. Deleted information cannot be retrieved.Refresh Logs Click this to reload the information in the WAN Activity list. Events that have occurred since you last refreshed the list display.
68HITRON CVE-30360 USER’S GUIDEPARENTAL CONTROL
69WIRELESS 6 WIRELESSThis chapter provides an introduction to wireless networking, describes some common wireless network setup procedures, and documents the screens that display when you click Wireless in the toolbar. It contains the following sections:Wireless Basics on page 69: this section describes how wireless networks work and are secured.Wireless Tutorials on page 71: this section describes how to perform some common wireless network configuration tasks using your CVE-30360.Advanced Wireless Networking on page 74: this section provides more in-depth information. If you are just interested in setting up your wireless network in a standard configuration you do not need to read this section.The Wireless Screens on page 76: this section provides detailed information on each of the CVE-30360’s wireless screens. Use this section as a reference to find out about a particular screen or field.6.1 WIRELESS BASICSThis section describes how wireless networks and wireless security work.Your CVE-30360’s wireless network is part of the Local Area Network (LAN), known as the Wireless LAN (WLAN). The WLAN is a network of radio links between the CVE-30360 and the other computers and devices that connect to it.In the following figure, the wireless network is the part in the circle. The laptop and the PC are called “wireless clients” and connect to the CVE-30360, which is called the “access point” or “AP”. The wireless clients can use the AP to access other devices (such as the printer) or the Internet.
70HITRON CVE-30360 USER’S GUIDEWIRELESSFIGURE 25: Example Wireless Network6.1.1 WIRELESS STANDARDSThe way in which wireless devices communicate with one another is standardized by the Institute of Electrical and Electronics Engineers (IEEE). The IEEE standards pertaining to wireless LANs are identified by their 802.11 designation. There are a variety of WLAN standards, but the CVE-30360 supports the following (in order of adoption - old to new - and data transfer speeds - low to high):IEEE 802.11bIEEE 802.11gIEEE 802.11n6.1.2 SERVICE SETS AND SSIDSEach wireless network, including all the devices that comprise it, is known as a “Service Set”.Each Service Set is identified by a Service Set IDentifier (SSID). This is the name of the network. Wireless clients must know the SSID in order to be able to connect to the AP.You can configure the CVE-30360 to broadcast the SSID (in which case, any client who scans the airwaves can discover the SSID), or to “hide” the SSID (in which case it is not broadcast, and only users who already know the SSID can connect). See Hiding the Network on page 73 for more information.
71HITRON CVE-30360 USER’S GUIDEWIRELESS6.1.3 BASIC WIRELESS SECURITYRadio is inherently an insecure medium, since it can be intercepted by anybody in the coverage area with a radio receiver. Therefore, a variety of techniques exist in an attempt to secure it.These techniques control authentication (identifying who should be allowed to join the network) and encryption (signal scrambling so that only authenticated users can decode the transmitted data). The sophistication of each security method varies, as does its effectiveness. The CVE-30360 supports the following wireless security protocols (in order of effectiveness):For more information on these security protocols, see Advanced Wireless Security on page 74.6.2 WIRELESS TUTORIALSThis section walks you through some of the more common wireless networking tasks.NOTE: For basic wireless network setup, please see the Quick Installation Guide that came with your CVE-30360.These tasks include:Choosing a Security Method on page 71Changing the Wireless Password on page 72Changing the Network Name (SSID) on page 73Hiding the Network on page 73Improving the Wireless Network’s Performance on page 736.2.1 CHOOSING A SECURITY METHODThe security method that you choose to use for your wireless network depends upon the security methods supported by the devices on the network (the CVE-30360, your PC, your laptop, and so on).Not all devices support the same security methods, so you must find out what security methods each of the supports, and choose a method that they all support.Least secureNo securityWEPWPA-PSKMost secureWPA2-PSK
72HITRON CVE-30360 USER’S GUIDEWIRELESSYou should choose the best security method available; see Basic Wireless Security on page 71 for a list of methods the CVE-30360 supports, in order of effectiveness.In order to find out which security methods your other wireless devices support, you can:Look at the wireless device and see if it has a label listing the methods supported.Look at any documentation or packaging that came with the device.Go into the device’s configuration utility and look for a list of supported methods. This is often displayed as a drop-down list from which you can select an option.Go to the device’s manufacturer’s website and look for an information page that lists the device’s specifications.If you want to use WPS (see WPS on page 75) all the wireless clients must also support WPS. There are two ways to determine if this is the case (in addition to those described above):Look at the wireless device and see if it has a physical button labeled “WPS” or something similar, a wireless “wave” icon (something like ), or the “Wi-Fi Protected Setup” logo. If any of these are the case, the device probably supports the WPS PBC (“Push-Button Configuration”) method.Go into the wireless device’s configuration utility and look for a “WPS” or “Wi-Fi Protected Setup” screen. This screen should let you know whether the device supports WPS PBC method, the WPS PIN method, or both (some devices have a PBC button in their configuration utilities, in addition to or instead of a physical button).Once you have chosen a security method, you can select it on the CVE-30360 in the Wireless > Security screen’s Security Mode field (see The Security Screen on page 78).6.2.2 CHANGING THE WIRELESS PASSWORDOnly wireless clients with the correct password can access the network. It’s a good idea to change your wireless network’s password every so often, if you think someone knows it who shouldn’t, or if there’s suspicious activity on your network.You should change the password on the CVE-30360, then change the password on each of your wireless clients.The procedure for changing the password on the CVE-30360 depends on the security method your network is using.If you are using the WPS PBC (“Push-Button Configuration”) security method, where you press a button on the CVE-30360 and the other wireless devices, which connect automatically, just run the WPS PBC process again; see the Quick Installation Guide that came with your CVE-30360 for more information on how to do this.
73HITRON CVE-30360 USER’S GUIDEWIRELESSIf you are using the WPS PIN security, where you have a WPS password that you enter into each device on the network, go to the Wireless > Basic screen and click the PIN button. In the screen that displays, enter the WPS PIN that you want to use for the CVE-30360, or the WPS PIN of the client device you want to add to the network.If you are using WEP, go to the Wireless > Security screen. Use the WEP Settings section to define the key(s) you want to use. Click Apply when you have finished.If you are using WPA-PSK or WPA2-PSK, go to the Wireless > Security screen. In the WPA_Personal section, enter the new password in the Pre-Shared Key field. Click Apply when you have finished.Whichever security method you are using, when you change the password on the CVE-30360, the other devices will not be able to connect to the network until you change their passwords as well.The way in which you change the password on the client devices differs according to manufacturer and model. In general, you will need to log in to the device’s configuration utility and perform a similar procedure to the one you just performed on the CVE-30360, unless you are using the WPS PBC method, in which case you must press the button within two minutes of pressing the button on the CVE-30360.NOTE: If you are using WPS PBC, bear in mind that any device that also supports WPS can connect to the CVE-30360 during the connection period. It is therefore not an ideal method to use in public places, or if you suspect someone is attempting to gain unauthorized access to the network.6.2.3 CHANGING THE NETWORK NAME (SSID)To change your wireless network’s SSID (the name that displays when you scan for wireless networks on your wireless client), go to the Wireless > Basic screen. Enter the new network name in the SSID Name field and click Apply.NOTE: Since the SSID is required to connect to a network, you will need to re-connect your wireless client devices to the new SSID.6.2.4 HIDING THE NETWORKThere are various reasons that you might not want your network to be visible to people scanning for available networks. To do this, go to the Wireless > Basic screen. Select the Hidden checkbox and click Apply.6.2.5 IMPROVING THE WIRELESS NETWORK’S PERFORMANCEThere are two main factors that affect how well your wireless devices can communicate:
74HITRON CVE-30360 USER’S GUIDEWIRELESS1 Interference from physical objects2 Radio Frequency (RF) interferenceTo minimize interference from physical objects:Move the CVE-30360 away from walls, heavy furniture, other massive or metallic objects like refrigerators, and so forth.Install the CVE-30360 in a higher location.To minimize RF interference:Move the CVE-30360 away from sources of RF energy such as wireless telephone base stations, microwaves, and so forth.Conduct a wireless site audit to see if other wireless networks are interfering with yours. If so, you can change the wireless channel to one that isn’t so congested.To conduct a site audit on the CVE-30360, go to the Wireless > WiFi Site Survey screen. Click Scan. The screen that displays shows the wireless networks in the area, the Ch field shows the channel they are using, and the Signal (%) field shows how strongly the CVE-30360 is receiving their signal (bear in mind that the strength of a network at the CVE-30360’s location is not necessarily the same as at your wireless client’s location; it may be much stronger there). If there are a lot of networks or a very strong network using a single channel or a group of channels, you can change the CVE-30360’s channel to one further away from the congested channel. To do this on the CVE-30360, go to the Wireless > Basic screen and choose an option from the Channel list. You should choose a channel as far away from the congested area as possible; ideally a difference of five channels is desirable.Depending on their configuration, you may also then need to change the channel on your wireless client devices.6.3 ADVANCED WIRELESS NETWORKINGThis section provides more technical information about wireless networks.NOTE: If you are just setting up your wireless network in a standard configuration (covered in Wireless Tutorials on page 71) you do not need to read this section.6.3.1 ADVANCED WIRELESS SECURITYThis section describes the CVE-30360’s supported security protocols in greater detail.
75HITRON CVE-30360 USER’S GUIDEWIRELESSWEP (the Wired Equivalency Protocol): this protocol uses a series of “keys” or data strings to authenticate the wireless client with the AP, and to encrypt data sent over the wireless link. WEP is a deprecated protocol, and should only be used when it is the only security standard supported by the wireless clients. WEP provides only a nominal level of security, since widely-available software exists that can break it in a matter of minutes.WPA-PSK (WiFi Protected Access - Pre-Shared Key): WPA was created to solve the inadequacies of WEP. There are two types of WPA: the “enterprise” version (known simply as WPA) requires the use of a central authentication database server, whereas the “personal” version (supported by the CVE-30360) allows users to authenticate using a “pre-shared key” or password instead. While WPA provides good security, it is still vulnerable to “brute force” password-guessing attempts (in which an attacker simply barrages the AP with join requests using different passwords), so for optimal security it is advised that you use a random password of thirteen characters or more, containing no “dictionary” words.WPA2-PSK: WPA2 is an improvement on WPA. The primary difference is that WPA uses the Temporal Key Integrity Protocol (TKIP) encryption standard (which has been shown to have certain possible weaknesses), whereas WPA2 uses the stronger Advanced Encryption Standard (AES) in the Counter mode with Cipher block chaining Message authentication code Protocol (CCMP), which has received the US government’s seal of approval for communications up to the Top Secret security level. Since WPA2-PSK uses the same pre-shared key mechanism as WPA-PSK, the same caveat against using insecure or simple passwords applies.6.3.2 OTHER WIRELESS CONCEPTSThis section provides information on wireless-related topics not covered in previous sections.6.3.2.1 WPSWiFi-Protected Setup (WPS) is a standardized method of allowing wireless devices to quickly and easily join wireless networks, while maintaining a good level of security. The CVE-30360 provides two methods of WPS authentication:Push-Button Configuration (PBC): when the user presses the PBC button on the AP (either a physical button, or a virtual button in the GUI), any user of a wireless client that supports WPS can press the corresponding PBC button on the client within two minutes to join the network.Personal Identification Number (PIN) Configuration: all WPS-capable devices possess a PIN (usually to be found printed on a sticker on the device’s housing). When you configure another device to use the same PIN, the two devices authenticate with one another.Once authenticated, devices that have joined a network via WPS use the WPA2 security standard.
76HITRON CVE-30360 USER’S GUIDEWIRELESS6.3.2.2 WMMWiFi MultiMedia (WMM) is a Quality of Service (QoS) enhancement that allows prioritization of certain types of data over the wireless network. WMM provides four data type classifications (in priority order; highest to lowest): VoiceVideoBest effortBackgroundIf you wish to improve the performance of voice and video (at the expense of other, less time-sensitive applications such as Internet browsing and FTP transfers), you can enable WMM. You can also edit the WMM QoS parameters, but are disadvised to do so unless you have an extremely good reason to make the changes.6.4 THE WIRELESS SCREENSThis section describes each of the screens that display when you click Wireless in the toolbar.6.4.1 THE BASIC SCREENUse this screen to configure your CVE-30360’s basic wireless settings. You can turn the wireless module on or off, select the wireless mode and channel, run WPS and configure the wireless network’s SSID.Click Wireless > Basic. The following screen displays.FIGURE 26: The Wireless > Basic Screen
77HITRON CVE-30360 USER’S GUIDEWIRELESSThe following table describes the labels in this screen.TABLE 25: The Wireless > Basic Screen Wireless Basic SettingsWireless ON/OFF Use this field to turn the wireless network on or off.Select ENABLE to turn the wireless network on.Deselect DISABLE to turn the wireless network off.Wireless Mode Select the type of wireless network that you want to use:11B/G Mixed: use IEEE 802.11b and 802.11n11B Only: use IEEE 802.11b11G Only: use IEEE 802.11g11N Only: use IEEE 802.11n11G/N Mixed: use IEEE 802.11g and 802.11N11B/G/N Mixed: use IEEE 802.11b, 802.11g and 802.11NNOTE: Only wireless clients that support the network protocol you select can connect to the wireless network. If in doubt, use 11B/G/N (default).Channel Select the wireless channel that you want to use, or select Auto to have the CVE-30360 select the optimum channel to use.NOTE: Use the Auto setting unless you have a specific reason to do otherwise.Run WPS Use these buttons to run Wifi Protected Setup (WPS):Click the PBC button to begin the Push-Button Configuration process. You must then press the PBC button on your client wireless devices within two minutes in order to register them on your wireless network.Click the PIN button to begin the PIN configuration process. In the screen that displays, enter the WPS PIN that you want to use for the CVE-30360, or the WPS PIN of the client device you want to add to the network.FIGURE 27: WPS PIN
78HITRON CVE-30360 USER’S GUIDEWIRELESS6.4.2 THE SECURITY SCREENUse this screen to configure authentication and encryption on your wireless network.NOTE: It is strongly recommended that you set up security on your network; otherwise, anyone in the radio coverage area can access your network.Click Wireless > Security. The following screen displays.SSID Setting This displays Primary SSID.NOTE: You may have additional BSSIDs, depending on your contract with your service provider.SSID Name Enter the name that you want to use for your wireless network. This is the name that identifies your network, and to which wireless clients connect.NOTE: It is suggested that you change the SSID from its default, for security reasons.Hidden Use this field to make your network visible or invisible to other wireless devices.Select the checkbox if you do not want the CVE-30360 to broadcast the network name (SSID) to all wireless devices in the coverage area. Anyone who wants to connect to the network must know the SSID.Deselect the checkbox if you want your network name (SSID) to be public. Anyone with a wireless device in the coverage area can discover the SSID, and attempt to connect to the network.In Service This field controls whether or not the SSID is in operation.NOTE: At the time of writing, this field is not user-configurable.WMM Mode Select the checkbox if you want to apply Wifi MultiMedia (WMM) Quality of Service (QoS) settings to this SSID.TABLE 25: The Wireless > Basic Screen (continued)
79HITRON CVE-30360 USER’S GUIDEWIRELESSFIGURE 28: The Wireless > Security ScreenThe following table describes the labels in this screen.TABLE 26: The Wireless > Security Screen Wireless SecuritySSID Select the SSID for which you want to configure security.NOTE: At the time of writing, only one SSID is available.Security Mode Select the type of security that you want to use.Select None to use no security. Anyone in the coverage area can enter your network.Select WEP to use the Wired Equivalent Privacy security protocol.Select WPA-Personal to use the WiFi Protected Access (Personal) security protocol.NOTE: Due to inherent security vulnerabilities, it is suggested that you use WEP only if it is the only security protocol your wireless clients support. Under almost all circumstances, you should use WPA-Personal.
80HITRON CVE-30360 USER’S GUIDEWIRELESSWEP SettingsNOTE: These fields are only configurable when you select WEP from the Security Mode list.WEP Key Length Use this field to specify the length of the security key used to allow wireless devices to join the network. The longer the key, the more secure it is.Select 64-bit to use a ten-digit security key.Select 128-bit to use a twenty-six-digit security key.WEP Key 1~4 Use these fields to define the security keys that all wireless devices on the network must use to join the network.The CVE-30360 supports up to four WEP keys, of which you can select one as the default. You should input the same four keys, in the same order, in your network’s wireless clients. Your CVE-30360 and your wireless clients can use different default keys, as long as all four keys are present and in the same order. If your wireless client supports only a single WEP key, use the CVE-30360’s default key.Enter the keys in hexadecimal format (using the digits 0~9 and the letters A~F).Default WEP Key Select the number of the security key that you want the CVE-30360 to use as its default authentication key for transmissions.Authentication Select the authentication mode that you want to use:Select Open System to allow wireless clients to authenticate (identify themselves) to the CVE-30360 before presenting their security credentials (WEP keys).Select Shared Key to use the WEP key in the authentication process. When a client wants to associate, the CVE-30360 sends an unencrypted challenge message. The client must use the WEP key to encrypt the challenge message and return it to the CVE-30360, which then decrypts the message and compares the result with its original message.Open System authentication is the more secure of the two authentication types, since while the Shared Key system appears more robust, it is possible to derive secure data by capturing the challenge messages.Select Automatic to have the CVE-30360 choose the authentication method.TABLE 26: The Wireless > Security Screen (continued)
81HITRON CVE-30360 USER’S GUIDEWIRELESSWPA_PersonalNOTE: These fields are only configurable when you select WPA-Personal from the Security Mode list.WPA Mode Select the type of WPA security that you want to use:Select WPA-PSK to use Wifi Protected Access (Pre-Shared Key) modeSelect WPA2-PSK to use Wifi Protected Access 2 (Pre-Shared Key) modeSelect Auto (WPA-PSK or WPA2-PSK) to allow clients operating in either mode to connect to the CVE-30360.Cipher Type Select the type of encryption that you want to use:Select TKIP to use the Temporal Key Integrity Protocol.Select AES to use the Advanced Encryption Standard.Select TKIP and AES to allow clients using either encryption type to connect to the CVE-30360.Group Key Update Interval Enter the frequency (in seconds) with which you want the CVE-30360 to create new pre-shared keys, and issue them to the wireless client.Pre-Shared Key Enter the pre-shared key that you want to use for your wireless network. You will need to enter this key into your wireless clients in order to allow them to connect to the network.Pre-Authentication Use this field to allow pre-authentication (Enable) in WPA2, or deny pre-authentication requests (Disable). In preauthentication, a WPA2 wireless client can perform authentication with other wireless access points in its range when it is still connected to its current wireless access point. This allows mobile wireless clients to connect to new access points more quickly, permitting more efficient roaming.Apply Click this to save your changes to the fields in this screen.Cancel Click this to return the fields in this screen to their last-saved values without saving your changes.Help Click this to see information about the fields in this screen.TABLE 26: The Wireless > Security Screen (continued)
82HITRON CVE-30360 USER’S GUIDEWIRELESS6.4.3 THE ACCESS CONTROL SCREENUse this screen to configure Media Access Control (MAC) address filtering on the wireless network.NOTE: To configure MAC address filtering on the wired LAN, see The MAC Filtering Screen on page 50.You can set the CVE-30360 to allow only certain devices to access the CVE-30360 and the network wirelessly, or to deny certain devices access.Click Wireless > Access Control. The following screen displays.FIGURE 29: The Wireless > Access ControlThe following table describes the labels in this screen.TABLE 27: The Wireless > Access Control Screen MAC FilteringSSID Select the SSID for which you want to configure wireless access control.NOTE: At the time of writing, the CVE-30360 supports a single SSID.
83HITRON CVE-30360 USER’S GUIDEWIRELESSMAC Filtering Mode Use this field to control whether the CVE-30360 performs MAC filtering on the wireless network.Select Allow-All to turn MAC filtering off. All devices may access the CVE-30360 and the network wirelessly.Select Allow to permit only devices with the MAC addresses you set up in the Wireless Control List to access the CVE-30360 and the network wirelessly. All other devices are denied access.Select Deny to permit all devices except those with the MAC addresses you set up in the Wireless Control List to access the CVE-30360 and the network wirelessly. The specified devices are denied access.Apply Click this to save your changes in the MAC filtering section.Wireless Control List (up to 16 Items)# Index This displays the index number assigned to the permitted or denied wireless device.Device Name This displays the name you gave to the permitted or denied wireless device.MAC Address This displays the MAC address of the permitted or denied wireless device.Delete Select a permitted or denied wireless device’s radio button ( ) and click this to remove the device from the list. The device may no longer access the CVE-30360 and the network.Auto-Learned Wireless DevicesDevice Name This displays the name of each network device that has connected to the CVE-30360 on the wireless network.MAC Address This displays the MAC address of each network device that has connected to the CVE-30360 on the wireless network.Manually-Added Wireless DevicesDevice Name Enter the name to associate with a network device that you want to permit or deny access to the CVE-30360 and the network wirelessly.NOTE: This name is arbitrary, and does not affect functionality in any way. MAC Address Specify the MAC address of the network device that you want to permit or deny access to the CVE-30360 and the network wirelessly.TABLE 27: The Wireless > Access Control Screen (continued)
84HITRON CVE-30360 USER’S GUIDEWIRELESS6.4.4 THE WIFI SITE SURVEY SCREENUse this screen to view information about the wireless networks within the CVE-30360’s coverage area.Click Wireless > WiFi Site Survey. The following screen displays.FIGURE 30: The Wireless > WiFi Site Survey ScreenThe following table describes the labels in this screen.Add Click this to save your changes to the fields in this screen.Cancel Click this to return the fields in this screen to their last-saved values without saving your changes.Help Click this to see information about the fields in this screen.TABLE 28: The Wireless > WiFi Site Survey Screen Survey Resultsch This field displays the number of the radio channel that the target wireless network is using.SSID This field displays the Service Set IDentifier of the target wireless network.BSSID This field displays the Basic Service Set IDentifier of the target wireless network. This is usually the Media Access Control (MAC) address of the target network device.Security This field displays the type of security that the target wireless network is using.Signal (%) This field displays the signal strength of the target wireless network, as received by the CVE-30360, as a percentage fro 0 (no reception) to 100 (perfect reception)W-mode This field displays the wireless network standard (for instance, 11n) that the target wireless network is using.TABLE 27: The Wireless > Access Control Screen (continued)
85HITRON CVE-30360 USER’S GUIDEWIRELESSExtCH For IEEE 802.11n networks that support 40MHz wireless transmissions, this field displays whether the network uses channel bonding, and specifies whether the extension channel is above or below the primary control channel.NOTE: Channel bonding allows an access point to increase data throughput by using two wireless channels simultaneously, instead of a single channel. When you use channel bonding, you have a primary control channel, and an extension channel. The extension channel may be either directly above the control channel, or directly below.For IEEE 802.11n networks using channel bonding, where the extension channel is above the main channel, ABOVE displays.For IEEE 802.11n networks using channel bonding, where the extension channel is above the main channel, BELOW displays.For networks that do not use channel bonding, NONE displays.Nt This field displays whether the network is using infrastructure mode, or ad-hoc mode.NOTE: In infrastructure mode, wireless devices connect to a central Access Point (AP), which usually connects to the Internet or another network via a wired connection. In ad-hoc mode, wireless devices connect to one another, as peers.WPS DPID This field displays whether the target network is using WiFi Protected Setup (WPS) or not. If the target network is using WPS, this field displays whether it is using PIN mode, or Push-Button Configuration (PBC) mode. If the target network is not using WPS, NO displays.If the target network is using WPS, and allows wireless devices to connect using the PIN mode, PIN displays.If the target network is using WPS, and allows wireless devices to connect using the push-button mode, PBC displays.NOTE: See WPS on page 75 for more information on WPS, and the difference between PIN and PBC modes.TABLE 28: The Wireless > WiFi Site Survey Screen (continued)
86HITRON CVE-30360 USER’S GUIDEWIRELESS
87EMTA 7 EMTAThis chapter describes the screens that display when you click EMTA in the toolbar. These screens display information about the CVE-30360’s embedded Multimedia Terminal Adapter module.NOTE: The fields in these screens are read-only, and are provided for troubleshooting purposes only.7.1 THE STATUS SCREENUse this screen to see general information about the eMTA module.Click EMTA > Status. The following screen displays.FIGURE 31: The EMTA > Status ScreenThe following table describes the labels in this screen.TABLE 29: The EMTA > Status Screen Startup ProcedureTelephony DHCP This field displays the status of the remote telephony DHCP server. Telephony Security This displays the type of security used for voice calls through the CVE-30360.
88HITRON CVE-30360 USER’S GUIDEEMTA7.2 THE DHCP SCREENUse this screen to see information about the MTA module’s connections to the service provider.Click EMTA > DHCP. The following screen displays.Telephony TFTP This field displays the status of the remote telephony TFTP server. Telephony Call Server Registration This field displays the status of the connection between each of the CVE-30360’s phone lines and the remote call server.Telephony Registration CompleteThis field displays the overall status of voice call registration.SIP Registration StatusSIP Registration Timer This field displays the number of seconds after which the CVE-30360 re-registers with the SIP (Session Initiation Protocol) server. This field does not display when the CVE-30360 is not connected to a SIP server.MTA Line StateLine 1 These fields display the current status of each phone connected to the CVE-30360.These fields do not display when a phone is not connected to the relevant port.Line 2TABLE 29: The EMTA > Status Screen (continued)
89HITRON CVE-30360 USER’S GUIDEEMTAFIGURE 32: The EMTA > DHCP ScreenThe following table describes the labels in this screen.TABLE 30: The EMTA > DHCP Screen Address InformationMTA MAC Address This field displays the Media Access Control (MAC) address of the Media Terminal Adapter (MTA) module.MTA IP Address This field displays the IP address of the MTA module.Lease ParametersFQDN This displays the Fully-Qualified Domain Name of the DHCP server from which the MTA module derives its IP address and subnet mask.IP Address/Submask This displays the MTA module’s IP address and subnet mask, derived by DHCP.Gateway This displays the IP address of the MTA module’s gateway on the WAN.Primary DNS This displays the IP address of the MTA module’s primary Domain Name System (DNS) server.Secondary DNS This displays the IP address of the MTA module’s secondary DNS server.Lease Timers
90HITRON CVE-30360 USER’S GUIDEEMTALease Time Remaining This displays the amount of time for which the MTA module’s current DHCP lease is valid.Rebind Time Remaining This displays the amount of time until the MTA module attempts to obtain another IP address from another DHCP server, should lease renewal fail.Renew Time Remaining This displays the amount of time until the MTA module attempts to renew its DHCP lease with the current DHCP server.Packet Cable DHCP Option 122NOTE: DHCP Option 122 is defined in RFC 3495.SNMP Entity (Sub-Option 3) This displays the Telephony Service Provider’s provisioning server address.Kerberos Realm (Sub-Option 6) This displays the TSP’s Kerberos realm name.Provisioning Timer (Sub-Option 8) This displays the TSP’s provisioning timer value.TABLE 30: The EMTA > DHCP Screen (continued)
91TROUBLESHOOTING 8 TROUBLESHOOTINGUse this section to solve common problems with the CVE-30360 and your network.Problem: None of the LEDs Turn OnThe CVE-30360 is not receiving power, or there is a fault with the device.1 Ensure that you are using the correct power adaptor.Using a power adaptor other than the one that came with your CVE-30360 can damage the CVE-30360.2 Ensure that the power adaptor is connected to the CVE-30360 and the wall socket (or other power source) correctly.3 Ensure that the power source is functioning correctly. Replace any broken fuses or reset any tripped circuit breakers.4 Disconnect and re-connect the power adaptor to the power source and the CVE-30360.5 If none of the above steps solve the problem, consult your vendor.Problem: One of the LEDs does not Display as Expected1 Ensure that you understand the LED’s normal behavior (see LEDs on page 18).2 Ensure that the CVE-30360’s hardware is connected correctly; see the Quick Installation Guide.3 Disconnect and re-connect the power adaptor to the CVE-30360.4 If none of the above steps solve the problem, consult your vendor.
92HITRON CVE-30360 USER’S GUIDETROUBLESHOOTINGProblem: I Forgot the CVE-30360’s IP Address1 The CVE-30360’s default LAN IP address is 192.168.0.1.2 You can locate the CVE-30360’s GUI by entering the LAN domain suffix into your browser’s address bar (on a computer connected to the LAN). The default LAN domain suffix is hitronhub.home. See The LAN IP Screen on page 40 for more information.3 Depending on your operating system and your network, you may be able to find the CVE-30360’s IP address by looking up your computer’s default gateway. To do this on (most) Windows machines, click Start > Run, enter “cmd”, and then enter “ipconfig”. Get the IP address of the Default Gateway, and enter it in your browser’s address bar.4 If you still cannot access the CVE-30360, you need to reset the CVE-30360. See Resetting the CVE-30360 on page 23. All user-configured data is lost, and the CVE-30360 is returned to its default settings. If you previously backed-up a more recent version your CVE-30360’s settings, you can now upload them to the CVE-30360; see The Backup Screen on page 44.Problem: I Forgot the CVE-30360’s Admin Username or Password1 The default username is admin, and the default password is password.2 If the default username and password do not work, you need to reset the CVE-30360 back to its factory defaults. See Resetting the CVE-30360 on page 23. All user-configured data is lost, and the CVE-30360 is returned to its default settings. If you previously backed-up a more recent version your CVE-30360’s settings, you can now upload them to the CVE-30360; see The Backup Screen on page 44.Problem: I Cannot Access the CVE-30360 or the Internet1 Ensure that you are using the correct IP address for the CVE-30360.2 Check your network’s hardware connections, and that the CVE-30360’s LEDs display correctly (see LEDs on page 18).3 Make sure that your computer is on the same subnet as the CVE-30360; see IP Address Setup on page 20.4 If you are attempting to connect over the wireless network, there may be a problem with the wireless connection. Connect via a LAN port instead.5 If the above steps do not work, you need to reset the CVE-30360. See Resetting the CVE-30360 on page 23. All user-configured data is lost, and the CVE-30360 is returned to its default settings. If you previously backed-up a more recent
93HITRON CVE-30360 USER’S GUIDETROUBLESHOOTINGversion your CVE-30360’s settings, you can now upload them to the CVE-30360; see The Backup Screen on page 44.6 If the problem persists, contact your vendor.Problem: I Cannot Access the Internet and the DS and US LEDs Keep BlinkingYour service provider may have disabled your Internet access; check the Cable > System Info screen’s Network Access field (see The System Info Screen on page 30).Problem: I Cannot Connect My Wireless Device1 Ensure that your wireless client device is functioning properly, and is configured correctly. See the wireless client’s documentation if unsure.2 Ensure that the wireless client is within the CVE-30360’s radio coverage area. Bear in mind that physical obstructions (walls, floors, trees, etc.) and electrical interference (other radio transmitters, microwave ovens, etc) reduce your CVE-30360’s signal quality and coverage area.3 Ensure that the CVE-30360 and the wireless client are set to use the same wireless mode and SSID (see The Basic Screen on page 76) and security settings (see The Security Screen on page 78).4 Re-enter any security credentials (WEP keys, WPA(2)-PSK password, or WPS PIN).5 If you are using WPS’s PBC (push-button configuration) feature, ensure that you are pressing the button on the CVE-30360 and the button on the wireless client within two minutes of one another.
94HITRON CVE-30360 USER’S GUIDETROUBLESHOOTINGFCC Statement <Part 15B 15.105>This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference and 2. This device must accept any interference received, including interference that may cause undesired operation. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.
95HITRON CVE-30360 USER’S GUIDEINDEXINDEXNumbers802.11b/g/n 16, 70, 77Aaccess control 82access logs 16access point 15accounts, login 22address, IP 20address, IP, local 21AP 15attached network devices 33authentication 80Bbackup 44backup and restore 16bar, navigation 23buttons 16Ccable connection 15cable connection status 32cable modem 15CATV 16, 25, 26cipher type 81configuration file 29connection process 33connection status, cable 32conventions, document 3customer support 4Ddebugging 40, 43default 44default IP address 21default username and password 22defaults 36, 44De-Militarized Zone 49, 62DHCP 16, 20, 21, 27, 42, 88DHCP lease 28diagnostics 40DMZ 49, 62DMZ De-Militarized Zone 16DNS 40DOCSIS 25document conventions 3Domain Name System 40domain suffix 40downstream transmission 29DS 20
96HITRON CVE-30360 USER’S GUIDEINDEXEeMTA 87ETH 19Ethernet 16Ethernet cables 18Ethernet port 21Ffactory defaults 36, 44factory reset 17, 23fast Ethernet 16FDMA 30firewall 47forwarding, port 16, 48, 56frequencies, cable 29F-type RF connector 16GGraphical User Interface 15graphical user interface 15GUI 15, 23GUI overview 23Hhardware 16host ID 25IIANA 25ICMP 49IEEE 802.11b/g/n 16, 70interface, user 15intrusion detection 16, 47, 49IP address 20, 21, 25, 39, 92IP address lease 28IP address renewal 28IP address setup 20, 21IP address, default 21IP address, format 25IP address, local 21IP filtering 16, 48, 53ISP 26Kkeyword blocking 64LLAN 15, 39, 69LAN 1~4 18LAN IP 40LEDs 18, 91, 93lights 18Line 1~2 19Local Area Network 15local IP address 21local logs 67logging in 22login accounts 22login screen 20logs, access 16logs, local 67
97HITRON CVE-30360 USER’S GUIDEINDEXMMAC address 28MAC address filtering 82MAC filtering 16, 47, 50main window 23Media Access Control address 28MIMO 16modem 15modulation 29Multiple-In, Multiple-Out 16Nnavigation 23navigation bar 23network devices, attached 33network diagnostics 40network number 25network, local 15network, wide area 15network, wireless 15Oopen system authentication 80overview, GUI 23Pparental control 16, 63password 36, 92password and username 22PBC configuration 75PIN configuration 16, 75ping 16, 40, 43, 47, 49port forwarding 16, 48, 56port triggering 16, 59port, Ethernet 21ports 16Power 18pre-authentication 81pre-shared key 81private IP address 26push-button configuration 16QQAM 29QAM TCM 29QoS 76QPSK 29Rradio coverage 78radio links 69reboot 44reset 17, 23restore and backup 16RF connector 16RJ45 connectors 18routing mode 26, 28, 39rule, IP filtering 54rule, port forwarding 58
98HITRON CVE-30360 USER’S GUIDEINDEXSSCDMA 30scheduled website blocking 16scheduling 65security 78, 79security, wireless 16service set 70settings backup and restore 16shared key authentication 80SSID 70, 76Status 20status 33status, cable connection 32subnet 20, 21, 25, 39subnet, IP 20support, customer 4switch setup 42TTCP/IP 21TDMA 30traceroute 16, 40, 43triggering, port 16, 59trusted computers 63Uupstream transmission 29URL blocking 64US 20user interface 15username 92username and password 22Vvoice-enabled cable modem 15VoIP (Voice over IP) 16WWAN 15, 26WAN connection 33website blocking 63website blocking, scheduled 16WEP 16, 71Wide Area Network 15Wifi MultiMedia 76Wifi Protected Setup 16, 75window, main 23Windows XP 21wired security 16wireless 69wireless access point 15wireless connection 93Wireless Local Area Network 15wireless networking standards 70wireless security 16, 71, 78, 79wireless settings, basic 76WLAN 15, 69WMM 76WPA2 75WPA2-PSK 16, 71WPA-PSK 16, 71WPS 16, 75, 76, 79WPS PBC 17XXP, Windows 21

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