Honeywell 6500BP PDA User Manual Dolphin 7600 User s Guide Rev D

Honeywell International Inc PDA Dolphin 7600 User s Guide Rev D

User manual

Dolphin® 6500 Mobile Computerwith Windows® CE 5.0User’s GuideDraft 1/13/10
DisclaimerHoneywell International Inc. (“HII”) reserves the right to make changes in specifications and other infor-mation contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not rep-resent a commitment on the part of HII.HII shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material.This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of HII.Web Address: www.honeywellaidc.comTrademarksDolphin, Dolphin RF, HomeBase, eBase, Mobile Base, and QuadCharger are trademarks or registered trademarks of Hand Held Products, Inc. or Honeywell International Inc.Microsoft, Windows, Windows Mobile, Windows CE, Windows NT, Windows 2000, Windows ME, Windows XP, ActiveSync, Outlook, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation.Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are the property of their respective owners.PatentsRefer to the product packaging for a list of patents.Other TrademarksThe Bluetooth trademarks are owned by Bluetooth SIG, Inc., U.S.A. and licensed to Honeywell International Inc. ©2010 Honeywell International Inc. All rights reserved.
iiiChapter 1 - Agency ApprovalsLabel Locations....................................................................................................................1-1Safety & RF Approvals by Country: .....................................................................................1-2Dolphin RF Terminal—802.11b/g and/or Bluetooth .............................................................1-3Chapter 2 - Getting StartedOut of the Box ......................................................................................................................2-1LED Indicators................................................................................................................2-2Desktop................................................................................................................................2-3Command Bar Icons ............................................................................................................2-3Chapter 3 - Terminal Hardware OverviewStandard Terminal Configurations .......................................................................................3-1Front Panel Features ...........................................................................................................3-2Display Backlight..................................................................................................................3-3Screen Backlight - Battery/External Power ....................................................................3-3Keyboard Backlight ..............................................................................................................3-3Using Screen Protectors ......................................................................................................3-3Back Panel Features............................................................................................................3-8Installing Memory Cards ................................................................................................3-9Left Side Panel Features .....................................................................................................3-9Right Side Panel Features .................................................................................................3-10Top Panel Features ...........................................................................................................3-10Bottom Panel Features ......................................................................................................3-10Dolphin Peripherals/Accessories for the Dolphin 6500......................................................3-11USB Communication Cable for the Dolphin 6500..............................................................3-12Battery Power ....................................................................................................................3-12Resetting the Terminal.......................................................................................................3-15Soft Reset (Warm Boot) ...............................................................................................3-15Hard Reset (Cold Boot)................................................................................................3-15Suspend Mode...................................................................................................................3-16Changing the Memory Allocation .......................................................................................3-16Care and Cleaning of the Dolphin Terminal.......................................................................3-16Chapter 4 - Using the KeypadOverview ..............................................................................................................................4-1Navigation Keys ...................................................................................................................4-1Basic Keys ...........................................................................................................................4-2Alpha/Numeric Modes..........................................................................................................4-2Alpha Indicators on the Number Keys............................................................................4-3Function Key Combinations .................................................................................................4-3CTRL Key Combinations .....................................................................................................4-4Program Buttons ..................................................................................................................4-5Table of Contents
ivChapter 5 - Using the Image EngineOverview.............................................................................................................................. 5-1Available Image Engines ..................................................................................................... 5-1Depth of Field ................................................................................................................ 5-1Supported Bar Code Symbologies ..................................................................................... 5-2Activating the Engine...........................................................................................................5-3Decoding ............................................................................................................................. 5-3Capturing Images ................................................................................................................5-5Chapter 6 - CommunicationCommunication Options ...................................................................................................... 6-1Installing Additional Software .............................................................................................. 6-1Connecting the USB Communication Cable for the Dolphin 6500 ...................................... 6-2ActiveSync Communication................................................................................................. 6-2Wireless Radios................................................................................................................... 6-6Connecting the Terminal to a Wireless Network............................................................ 6-6WLAN (802.11b/g Radio) .................................................................................................... 6-6Adding Programs from the Internet ..................................................................................... 6-7Chapter 7 - Bluetooth ManagerEnabling the Bluetooth Radio .............................................................................................. 7-1Connecting to Other Devices............................................................................................... 7-1Pairing Bluetooth Devices ................................................................................................... 7-1Setting Up a Connection to a Mobile Phone........................................................................ 7-1Chapter 8 - Dolphin HomeBase/eBase DeviceOverview.............................................................................................................................. 8-1Front Panel ......................................................................................................................... 8-2Back Panel ......................................................................................................................... 8-3Powering the Dolphin HomeBase Device............................................................................ 8-4eBase Clamp-on Ferrite Core Installation ........................................................................... 8-4Charging the Main Battery................................................................................................... 8-5Charging a Spare Battery .............................................................................................. 8-6Checking Battery Power ...................................................................................................... 8-6Technical Specifications ...................................................................................................... 8-7Chapter 9 - Dolphin QuadCharger DeviceOverview.............................................................................................................................. 9-1QuadCharger Device .......................................................................................................... 9-1Battery Charging.................................................................................................................. 9-2Recommendations for Storing Batteries.............................................................................. 9-3Troubleshooting................................................................................................................... 9-3Technical Specifications ...................................................................................................... 9-4
vChapter 10 - Customer SupportProduct Service and Repair............................................................................................... 10-1Online Product Service and Repair Assistance........................................................... 10-1Technical Assistance......................................................................................................... 10-2Online Technical Assistance........................................................................................ 10-2Limited Warranty ............................................................................................................... 10-3Limited Warranty Duration................................................................................................. 10-3How to Extend Your Warranty ..................................................................................... 10-4
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1 - 11Agency ApprovalsLabel Locations Dolphin 6500 mobile computers meet or exceed the requirements of all applicable standards organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that follow. Read these guidelines carefully before using your mobile computer. Laser Light Label Compliance Label Laser Light Label LASER LIGHT. DONOT STARE INTO BEAM1.0 mW MAX OUTPUT : 650nMIEC 60825-1:1993+A1+A2CLASS 2 LASER PRODUCTComplies with 21 CFR 1040.10 and 1040.11except for deviations pursuant to Laser Notice No. 50, dated June 24, 2007.
1 - 2Safety & RF Approvals by Country: R&TTE Compliance Statement—802.11b/g and/or BluetoothDolphin RF terminals are in conformity with all essential requirements of the R&TTE Directive (1999/5/EC). This product is marked with in accordance with the Class II product requirements specified in the R&TTE Directive, 1999/5/EC. The equipment is intended for use throughout the European Community; PAN European Frequency Range: 2.402–2.480 GHz. Restrictions for use in France are as follows: • Indoor use: Maximum power (EIRP*) of 100 mW for the entire 2.400–2.4835 GHz • Outdoor use: Maximum power (EIRP*) of 100 mW for the 2.400–2.454 GHz band & maximum power (EIRP*) of 10 mW for the 2.454–2.483 MGHz band.Low Voltage DirectiveThe CE Mark on the product indicates that the system has been tested to and conforms with the provisions noted within the 89/336/EEC Electromagnetic Compatibility Directive and the 73/23/EEC and 93/68/EEC Low Voltage Directive. Honeywell shall not be liable for use of our product with equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply with the Low Voltage Directive.For further information, contact:Honeywell Imaging & Mobility Europe BVNijverheidsweg 95627 BT EindhovenThe NetherlandsCountry Safety RF (Radio)U.S.A. UL60950-1 FCC Part 15, Sub part BCanada cUL60950 ICES-003, RSS 210European CommunityIEC/EN 60950-1EN60825-1:1994 + A11 + A2EN 55022 (CISPR 22) Class BEN55024:1998EN300 328EN301 489-1EN301 489-7EN301 489-17IEC 62209-2China CCC SRRCJapan PSE AIRBAustralia EN60950 AS/NZS4268Brazil ANATELMexico NOM COFETELNew Zealand EN60950 AS/NZS4268!0983
1 - 3Laser Safety LabelIf the following label is attached to your product, it indicates the product contains a laser engine or laser aimer. Laser Eye Safety Statement: This device has been tested in accordance with and complies with IEC60825-1: 1993+A1+A2 and 21 CFR 1040.10 and 1040.11, except for deviations pursuant to Laser Notice No. 50, dated June 24, 2007. LASER LIGHT, DO NOT STARE INTO BEAM, CLASS 2 LASER PRODUCT, 1.0 mW MAX OUTPUT: 650nM. This class 2 laser product is in accordance with the requirements of IEC60825-1 Ed. 1.2 Clause 6.2(a).Caution - use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.LED Safety StatementThe LED output on this device has been tested in accordance with IEC60825-1 LED safety and certified to be under the limits of a Class 1 LED device.CB SchemeCertified to CB Scheme IEC 60950-1.FCC RF Radiation Exposure StatementThis equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.Dolphin RF Terminal—802.11b/g and/or BluetoothThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user may find the following booklet helpful: “Something About Interference.” This is available at FCC local regional offices. Our company is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by our company. The correction is the responsibility of the user. Use only shielded data cables with this system.In accordance with FCC 15.21, changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.LASER LIGHT.DONOT STARE INTO BEAM1.0 mW MAX OUTPUT : 650nMIEC 60825-1:1993+A1+A2CLASS 2 LASER PRODUCTComplies with 21 CFR 1040.10 and 1040.11except for deviations pursuant to Laser Notice No. 50, dated June 24, 2007.
1 - 4This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. To maintain compliance with FCC RF exposure guidelines for body-worn operation, do not use accessories that contain metallic components. CAUTION! Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment.Canadian ComplianceThis Class B digital apparatus complies with Canadian ICES-003. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) installed outdoors is subject to licensing.Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.For European Community UsersHoneywell complies with Directive 2002/96/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 January 2003 on waste electrical and electronic equipment (WEEE).Waste Electrical and Electronic Equipment InformationThis product has required the extraction and use of natural resources for its production. It may contain hazardous substances that could impact health and the environment, if not properly disposed.In order to avoid the dissemination of those substances in our environment and to diminish the pressure on the natural resources, we encourage you to use the appropriate take-back systems for product disposal. Those systems will reuse or recycle most of the materials of the product you are disposing in a sound way.The crossed out wheeled bin symbol informs you that the product should not be disposed of along with municipal waste and invites you to use the appropriate separate take-back systems for product disposal.If you need more information on the collection, reuse, and recycling systems, contact your local or regional waste administration.You may also contact your supplier for more information on the environmental performances of this product.!
2 - 12Getting StartedOut of the BoxVerify that your carton contains the following items: • Dolphin 6500 mobile computer (the terminal)• Main battery pack (3.7v, Li-Ion)• AC power supply• Localized plug adapters Note: Be sure to keep the original packaging in case you need to return the Dolphin terminal for service; see Product Service and Repair on page 10-1. Step 1. Install the Main Battery The Dolphin 6500 is shipped with the battery packaged separate from the unit. Follow the steps below to install the main battery.1. Release the strap making it convenient to reach the cover.2. Remove the battery compartment cover by turning the cover’s locks upward and removing the cover.3. Insert the battery into the battery well with the labels facing upward.4. Replace the cover with a hinging motion and turn the locks downwards.Note: The battery door must be installed prior to booting the unit.5. Replace the hand strap. We recommend use of Honeywell Li-Ion battery packs. Use of any non-Honeywell battery may result in damage not covered by the warranty.Cover LocksMain Battery!
2 - 2Step 2. Charge the BatteriesWe recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell peripherals, cables, or power adapters may cause damage not covered by the warranty. DO NOT attempt to charge damp/wet mobile computers or batteries. All components must be dry before connecting to an external power source.*The power adapter on the power cable converts the voltage from the power source to 5 volts DC. Only power adapter cables from Honeywell convert the voltage appropriately. The power cable contains a plug adapter for each geography (US, UK, EU, etc.). Dolphin 6500s ship with both the main battery pack and internal backup battery significantly discharged of power. Charge the main battery pack with the Dolphin charging cable for a minimum of 6 hours.1. Attach the appropriate plug adapter to the plug of the power cable.*2. Insert the plug into the appropriate power source. 3. Plug the Dolphin power cable into the DC Power Jack (see page 3-10) on the bottom end of the unit. Note: If you remove the battery pack or it completely discharges, there is a 30 minute window in which to insert a charged battery pack before the backup battery completely discharges. If your backup battery completely discharges, the contents of the RAM memory will be lost. If your backup battery is less than fully charged, there is a proportionally smaller window of time available.LED IndicatorsRed LED On ChargingGreen LED On Battery is fully charged123!Power AdapterPlug AdapterPower Cable
2 - 3Step 3. Boot the Terminal The terminal begins booting as soon as power is applied and runs by itself. Do NOT press any keys or interrupt the boot process. When the boot process is complete, the Desktop appears, and the terminal is ready for use. DesktopNote: You can access the Desktop any time by tapping the Change Views icon in the command bar and selecting Desktop on the popup menu.Command Bar IconsThe command bar, located at the bottom of application screens, provides access to many system functions and programs.Icon MeaningOpens the Start menu.Tap to change views between open applications or to return to the desktop.Accesses the Bluetooth radio. Double tap this icon to open the Bluetooth Manager (see page 7-1).Activates the 802.11b/g radio.Tap to change viewsLeft and right arrows are used to scroll through additional icons
2 - 4Using the StylusThe terminal comes with a stylus included in a loop on the hand strap. Use this stylus (or your finger) to select or enter information on the touch screen. The stylus functions as a mouse; generally, a tap is the same as a click.Tap Tap the touch screen once or double tap to open menu items and select options.Drag Hold the stylus on the screen and drag across the screen to select text and images.Tap & hold Tap and hold the stylus on an item and a pop-up menu appears. On the pop-up menu, tap the action of the task you want to perform.Use of objects, such as paper clips, pencils, or ink pens on the touch screen can damage the input panel and may cause damage not covered by the warranty. For more information about the touch screen, see Touch Screen Display on page 3-2.Double tap to configure your WLAN Secure Wireless Client. For complete configuration instructions, download the Honeywell Secure Wireless (SWC) Client User’s Guide from www.honeywellaidc.com.Indicates that the USB communication cable is connected. Double tap to display USB status window.Indicates the status of battery power. Double tap to open the Power control panel setting. When this icon shows a red power plug, it indicates the device is using external power.Displays the current time. Double tap to change the time and date.Indicates whether the keypad is standard alpha (uppercase and lowercase), all caps alpha, or in numeric mode. Press the ALPHA button on the keypad to switch modes (28-key keypad). For devices with a 52-keypad, press the SFT key twice in rapid succession to toggle between uppercase and lowercase. An uppercase “ABC” appears in the command bar when in uppercase (28-key keypad) and an uppercase “A” appears when in uppercase (52-key keypad).The up arrow allows you to turn the Wireless LAN and Bluetooth connection on or off. It also allows you to toggle between the Keyboard and Transcriber. When Keyboard is selected, a keyboard is displayed so you can tap text and number keys. Transcriber recognizes handwriting and symbols entered using the stylus. Icon Meaning!
2 - 5Selecting ProgramsTap Start > Programs. To open a program, tap the icon on the menu.Pop-Up MenusYou can quickly choose an action for an item using the pop-up menus. 1. Tap and hold the stylus on the item name. The pop-up menu appears.2. Lift the stylus and tap the action you want to perform. The contents of pop-up menus change according to the program you are using.Using Windows ExplorerUse Windows Explorer to navigate through the files on your system. On the desktop, double tap the My Device icon and Windows Explorer opens to the root level. Move files by tapping and holding on the file, then tapping Cut, Copy or Paste on the pop-up menus that appear.
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3 - 13Terminal Hardware OverviewDolphin 6500 terminals include a number of standard terminal configurations as well as charging and communication peripherals and accessories to maximize the efficiency of your application setting.Standard Terminal ConfigurationsThere are two standard Dolphin 6500 configurations: WPAN only and WPAN/WLAN. Both configurations include the following options; however, the WPAN/WLAN configuration has both a Bluetooth radio and an 802.11b/g radio.Dolphin 6500 WPAN and WPAN/WLAN• Microsoft Windows CE 5.0• Marvell PXA 300 624MHz• 128MB RAM X 128 MB (non-volatile) Memory• 28-key numeric keypad (alpha shifted) and 52-key full alpha and numeric keypad• 3.5” transflective active matrix 65k color LCD display with backlight, QVGA (240 x 320)• Li-Ion battery: 3.7V / 3300mAh / 12.2 Wh• 5300SR image engine with laser aiming• (WPAN) - Bluetooth radio• (WPAN/WLAN) - Bluetooth and 802.11b/g radio• Dolphin power cable (included with each Dolphin 6500)
3 - 2Front Panel FeaturesScan/Decode LEDThe LED lights red when you press the Scan trigger in scanning applications.The LED lights green when a scanned bar code is successfully decoded.The LED lights blue or red during soft and hard resets.The LED is user-programmable.Keypad28-key numeric keypad (alpha shifted) and 52-key full alphanumeric keypads area available.MicrophoneThe integrated microphone can be used for audio recording.Touch Screen DisplayThe display is a 3.5” transflective active matrix, 65k color LCD display with a backlight, QVGA (240 x 320 resolution); see Display Backlight on page 3-3. The touch panel is a 4-wire analog resistive touch.Dolphin 6500s ship with a screen protector already installed over the touch screen lens to help prevent damage to the touch screen. Do NOT remove this screen protector before initial use. Honeywell recommends using screen protectors, especially for applications that require high volume interfacing with the touch screen. For more information, see Using Screen Protectors on page 3-3. You can purchase additional screen protectors by contacting your Honeywell sales representative.For touch screen input, use the stylus included with the terminal or your finger. The method you choose depends on which one is most appropriate for your application. While there is a great deal of variation in different applications, you generally achieve greater accuracy with the stylus for buttons or icons that are close together.Scan/Decode LEDTouch Screen Display (screen protector installed at the factory)(28-key keypad (numeric)Navigation keysPower keySoftware Reset keyScan/Decode LEDTouch Screen Display (screen protector installed at the factory)Navigation keys(arrow keys)Power keySoftware Reset key(52-key keypad (full alphanumeric)!
3 - 3Use of objects, such as paper clips, pencils, or ink pens on the touch screen can damage the input panel and may cause damage not covered by the warranty. Display BacklightThe intensity of the backlight of the touch screen display may be changed, and the backlight may be programmed to turn off after the terminal has been idle for a specified period of time. To adjust the intensity of the backlight while on battery power, tap Start > Settings > Control Panel > double tap Backlight. Screen Backlight - Battery/External PowerMove the slider to adjust the screen backlight while on battery power.You may turn the screen backlight off if the device is not used for a designated period of time by checking the option and designating the desired time period.You may also turn on the screen backlight when a button is pressed or the screen is tapped by selecting the appropriate checkbox.Note: Using the backlight option while on battery power substantially reduces battery life.You may make the same changes when on external power by tapping the External tab.Keyboard BacklightThe intensity of the backlight of the keys on the keyboard may be changed and the backlight may be programmed to remain on for a specified period of time once a key is pressed.To adjust the brightness of the keys, tap the Keyboard tab. Move the slider to adjust the backlight while on battery power.To turn on the keyboard backlight, check the checkbox and change the duration of the backlight.Using Screen ProtectorsHoneywell defines proper use of the terminal touch panel display as using a screen protector and proper stylus. Screen protectors maintain the ongoing integrity (i.e., prevent scratching) of the touch panel, which is why their use is recommended for applications that require a high to medium level of interface with the touch panel. Honeywell continues to advocate the use of screen protectors on all Dolphin terminals. We recommend implementing a screen protector replacement program to ensure that screen protectors are replaced periodically when signs of damage/wear are noticeable. For general use, we recommend replacing the screen protector every thirty (30) days. However, replacement cycles vary according to the average level of touch panel use in your application.Replacement screen protectors can be purchased directly from Honeywell. Contact a Honeywell sales representative for details.Honeywell also mandates use of a proper stylus, which is one that has a stylus tip radius of no less than 0.8mm. Use of the Honeywell stylus included with the terminal is recommended at all times.!
3 - 4Honeywell’s warranty policy covers wear on the touch panel for the first 12 months provided that a screen protector is applied and an approved stylus is used for the 12-month duration covered by the warranty.Removing the Screen ProtectorDolphin 6500s ship with a touch screen protector already installed. To replace the screen protector, you must remove the one already installed. 1. Press the red Power button to suspend the 28-key unit or press the Blue then Z (Power) keys to suspend the 52-key unit.2. Using a strong, flat, plastic card (e.g., credit card) wedge the edge of the card under the existing screen protector. Catch the edge of the screen protector and pull it up and away from the touch panel.Note: If you have one, you can also use the small plastic squeegees designed for touch panels.3. Wipe the screen with a clean, non-abrasive, lint-free cloth.Note: Use ionized air, if available, to blow additional dirt or particles off the touch panel.Installing Your Screen ProtectorWhen installing a new screen protector, use a flat plastic card (e.g., credit card) to apply the screen protector smoothly and remove any air bubbles.Note: If you have one, you can also use the small plastic squeegees designed for touch panels.1. Press the red Power button to put the terminal in Suspend Mode on the 28-key Dolphin 6500 or press the Blue then Z (Power) keys on the 52-key Dolphin 6500.2. Clean the touch panel thoroughly with a clean, non-abrasive, lint-free cloth. Make sure nothing is on the touch panel.3. Release the left edge of the backing paper on the screen protector.
3 - 54. Align the exposed edge of the screen protector along the left edge of the touch panel.Make sure that it lies flush with edges of the touch panel.Note: To reposition the screen protector, lift up gently and reapply.5. Use the card on top of the screen protector to smooth it out as you pull on the backing paper.Screen ProtectorBacking Paper
3 - 66. Pull smoothly and evenly from left to right until the screen protector is applied. Press gently but firmly. Use the card as necessary to smooth out any air pockets or bumps after application.7. Press the Power key to wake the terminal and check the touch panel with the stylus.8. Verify that the screen accepts input from the stylus as usual. If not, re-apply the screen protector.9. Press the red Power button to put the terminal back in Suspend Mode on the 28-key Dolphin 6500 or press the Blue then Z (Power) keys on the 52-key Dolphin 6500.10. Clean the surface of the screen protector with a clean, non-abrasive, lint-free cloth.11. Press the Power key to wake the terminal again.
3 - 712. For maximum performance, recalibrate the screen. Tap Start > Settings > Control Panel > double tap Stylus > Calibration tab.13. Tap Recalibrate and follow the instructions on the screen.
3 - 8Back Panel FeaturesHand StrapThe Dolphin 6500 comes with an adjustable, elastic hand strap. The strap is attached to the device with the two small screws. It is threaded through the slot on the bottom of the back of the unit.Keep in mind that the hand strap covers the battery. When you want to replace the battery, you will need to adjust the hand strap accordingly.Scan ButtonThe Dolphin 6500 has a Scan button conveniently located on the back of the unit. This button works like the SCAN button located on the front of the unit. Pressing this button can also resume a suspended device (except immediately after the battery door is removed or installed).Finger SaddleThis is a slightly depressed and angled area of the back housing that is designed to cradle or “saddle” your finger while holding the terminal. This unique ergonomic design makes the terminal comfortable to hold and helps prevent you from accidentally dropping the terminal.Installed BatteryFor information about installing the battery, see Changing the Main Battery Pack on page 3-13.For information about battery power, see Battery Power on page 3-12.SpeakerThe integrated speaker sounds audio signals as you scan bar code labels and enter data, but emits no ambient noise on system activity (i.e., processor, memory access, radio traffic, etc.). The speaker can also be used for playing sounds (e.g., WAV or MP3 files).The speaker meets the following SPL levels at 40cm:• 500Hz–67dbImage Engine WindowSpeakerInstalled BatteryFinger SaddleHand Strap (with Stylus)Scan button
3 - 9• 1KHz–72db• 4KHz–72dbStylusDolphin 6500 terminals ship with a stylus inserted in a loop on the hand strap. Store the stylus in the hand strap when you’re not using it; see Using the Stylus on page 2-4.Installing Memory CardsThe Dolphin 6500 supports Secure Digital (SD) memory cards of the following capacities:•2 GB •4 GB To install an SD card:1. Remove the battery door on the back of the unit.2. Remove the battery.3. Insert the SD card with the label facing upward into the SD card connector. The notch on the SD card should be in the upper-right hand corner.4. Push the card into the slot until you hear a click. The card slides back until it hits the small pin.Note: To remove an installed SD card, press the SD card towards the front of the terminal until you hear a click and then press the small pin at the edge of the card; the card will pop out enough for you to grab its edge.5. Replace the battery and battery door.6. Tap the Power key to resume operation.7. To verify that the operating system recognizes the new memory card, open Windows Explorer and navigate to My Device\Storage Card.Left Side Panel FeaturesSide ButtonThere is a button like this on both side panels. You can use the Programs Buttons option in the Control Panel to change the functionality of the side buttons.Headset JackThe rubber door on the right side panel provides access to the headset jack. This is a 2.5mm audio jack that supports a headset with a mono speaker and microphone.When closed, the side door seals the terminal from moisture and particle intrusion thus preserving the terminal’s environmental rating. Side ButtonHeadset Jack
3 - 10Right Side Panel FeaturesSide ButtonThere is a button like this on both side panels. You can use the Programs Buttons option in the Control Panel to change the functionality of the side buttons.Top Panel FeaturesImage Engine WindowThe angled image engine reads and decodes most popular bar code symbologies and takes images like a digital camera. For more information, see Using the Image Engine on page 5-1.Bottom Panel FeaturesDC Power JackThe DC power jack receives external power from the Dolphin power cable that is included in the box with the terminal. When connected to the Dolphin power cable, the terminal is powered and the main battery pack is charging.Side ButtonImage Engine Window (with engine)DC Power JackI/O Connector
3 - 11I/O ConnectorThe I/O mechanical connector is designed to work exclusively with Dolphin 6500 peripherals and cables. This connector powers the terminal, charges the main battery, and facilitates communication. This connector supports full speed USB 1.1 communication (up to 12 Mbps) and RS-232 communications with a maximum speed of 115Kbps and seven baud rate settings.Through this connector, you can communicate with a host workstation via Microsoft ActiveSync; see ActiveSync Communication on page 6-2.The I/O connector supports the following signals: • DC IN• Transmitted Data• Request To Send• USB Host +5V• USB Host D+• USB Host D-• USB Host Detect• Clear To Send• Received Data•GND• RS-232 Shutdown• USB Client D+• USB Client D-• USB Client +5VNote: Signals referenced are for a DTE device.Dolphin Peripherals/Accessories for the Dolphin 6500The following items are sold separately and enhance your Dolphin 6500’s capabilities. Dolphin HomeBase™ DeviceThis charging and communication cradle supports USB and RS-232 communication, enabling your terminal to interface with the majority of enterprise systems. When a terminal is seated in a powered base, its main battery pack charges in six hours.A spare battery may also be charged in the battery charging well behind the terminal.For more information, see Dolphin HomeBase/eBase Device on page 8-1.Dolphin eBase™ DeviceThe Dolphin eBase is used to charge the main battery, to power the battery charging system in the terminal, and can be used to communicate data from the terminal to a PC/laptop via the Ethernet port.A spare battery may also be charged in the battery charging well behind the terminal.For more information, see Dolphin HomeBase/eBase Device on page 8-1.
3 - 12Dolphin QuadCharger™ DeviceThe Dolphin QuadCharger device, a four-slot charging station for Dolphin Li-Ion battery packs, can charge each battery in six hours.For more information, see Dolphin QuadCharger Device on page 9-1. USB Communication Cable for the Dolphin 6500The USB Communication Cable for the 6500 is used when communicating between the terminal and a PC/laptop via the USB port. The cable slides onto the bottom of the device lining up with the connector. The cable unit includes an opening for the power cable. See Connecting the USB Communication Cable for the Dolphin 6500 on page 6-2.Li-Ion Battery Packs The Li-Ion battery pack provides the main power supply for the terminal. For more information, see Battery Power on page 3-12.For information on how to purchase these items, contact a Honeywell sales representative.Battery PowerThe intelligent battery technology inside the terminal features two types of battery power: • The main battery pack on the back panel (see Main Battery Pack on page 3-12)• The backup battery located inside the terminal (see Internal Backup Battery on page 3-14)Both batteries work together to prevent data loss when the terminal is used over long periods of time. Both batteries must be charged to full capacity before using the Dolphin 6500 for the first time! Charge the main battery pack with the Dolphin charging cable for a minimum of 6 hours before initial use.Main Battery PackWe recommend use of Honeywell Li-Ion battery packs. Use of any non-Honeywell battery may result in damage not covered by the warranty.The Dolphin 6500 has a Li-Ion 3.7V/3300 mAh/12.2 Wh battery pack.The Li-Ion battery pack is the primary power source for the Dolphin terminal as well as the internal backup battery. !
3 - 13Changing the Main Battery PackBefore installing a battery pack, press the Power button on the 28-key Dolphin 6500 or press the Blue then Z (Power) keys on the 52-key Dolphin 6500 to put the terminal in Suspend Mode (see page 3-16) so that operations are suspended before removing the main power source. The Dolphin 6500 is shipped with the battery separate from the unit. You will need to loosen the hand strap, remove the battery door, insert the battery, and replace the battery door. Refer to the instructions included in Installing the Main Battery section (page 2-1).Note: The battery door must be installed prior to booting the unit.Charging OptionsWhen the battery is installed in the terminal, you can use any of the peripherals listed below to charge the battery.•Dolphin HomeBase/eBase Device (see page 8-1)• Dolphin Comm/Charge Cable; Connecting the USB Communication Cable for the Dolphin 6500 (see page 6-2) You may charge the device using the USB connection if you do not have a wall adapter. There are two options that allow either 100mA or 500mA of current over the USB connection. Access the option by selecting Start > Settings > Control Panel > Power > USB Charging.To fully charge the Li-Ion battery before installing it in the terminal, use the •Dolphin QuadCharger Device (see page 9-1) or insert the battery in the spare battery charging well in the back of either the Dolphin HomeBase or Dolphin eBase.Charging TimeThe 3300mAh battery pack requires six hours to charge to full capacity.Managing Main Battery PowerData and files saved on the Dolphin terminal may be stored in RAM memory; therefore, maintain a continuous power supply to the terminal to help prevent data loss. When you remove a battery pack, insert another charged battery pack in the Dolphin. If the main battery pack is low, insert the terminal into a charging peripheral to power the terminal and begin recharging the battery.Note: If the main battery is low and the terminal is in Suspend Mode, pressing the red Power button (28-key) or Blue then Z keys (52-key) does not wake the Dolphin 6500 terminal; you must replace the discharged battery with a fully charged battery.Cover LocksMain Battery
3 - 14Checking Battery PowerPower icons appear in the command bar at the bottom of the window. Double tap on the battery icon to open the Power Properties. The Battery tab opens displaying the charge status of both the main and backup batteries. Note: You can also check battery power by tapping Start > Settings > Control Panel > double tap Power. Storage GuidelinesTo maintain optimal battery performance, follow these storage guidelines:• Avoid storing batteries outside the specified range of -4 to 122° F (-20 to 50°C) or in extremely high humidity.• For prolonged storage, do not keep batteries stored in a charger that is connected to a power source. Guidelines for Battery Pack Use and DisposalThe following are general guidelines for the safe use and disposal of batteries:• We recommend use of Honeywell Li-Ion battery packs. Use of any non-Honeywell battery may pose a personal hazard to the user.• DO NOT attempt to charge damp/wet mobile computers or batteries. All components must be dry before connecting to an external power source.• Replace defective batteries immediately; using a defective battery could damage the Dolphin terminal.• Never throw a used battery in the trash. It contains heavy metals and should be recycled according to local guidelines. • Don’t use a battery in any other manner outside its intended use in Dolphin terminals and peripherals. • Don’t short-circuit a battery or throw it into a fire; it can explode and cause severe personal injury.• Excessive discharge damages a battery. Recharge the battery when your terminal indicates low battery power.• If you observe that the Honeywell battery supplied is physically damaged in some way, send it to Honeywell International Inc. or an authorized service center for inspection. Refer to the Product Service and Repair (page 10-1) section of this guide.• Although your battery can be recharged many times, it will eventually be depleted. Replace it after the battery is unable to hold an adequate charge.• If you are not sure the battery or charger is working properly, send it to Honeywell International or an authorized service center for inspection.Internal Backup BatteryLocated inside the terminal, the backup battery is a 3.7V Lithium Polymer battery.
3 - 15The internal backup battery prevents the terminal from being reset when you remove the main battery pack. This battery retains RAM data and allows the real-time clock to remain operational for up to 30 minutes. If the terminal is left without the main battery pack for more than 30 minutes, the internal backup battery discharges and needs to be recharged to function according to specifications. Note: Even if the internal backup battery fails, data and programs stored in Flash memory (\\Honeywell\AutoInstall) or on an optional SD card are not lost. However, the terminal automatically cold boots when you install a fully charged battery pack and you will need to reset the real-time clock.ChargingThe internal backup battery charges off the main battery pack and requires 2 hours charge time to backup RAM data for 30 minutes. You can begin using the Dolphin terminal after charging the main battery for six hours; however, the internal backup battery will continue to charge off the main battery. To ensure that the internal backup battery functions properly, maintain a consistent power supply for the first eight hours of terminal operation. This power supply can be external power (using a charging peripheral) or an installed, charged battery pack or a combination of both.Charging Guidelines Follow these guidelines to maximize the life of the Dolphin 6500’s internal backup battery:• Keep a charged Li-Ion battery pack in the Dolphin terminal. • Keep the Dolphin terminal connected to a power source when the terminal is not in use. Resetting the Terminal Soft Reset: Using the stylus, press the Reset button. The screen turns white and the decode and scan LED flashes blue for approximately three seconds.Hard Reset: 28-key: Press and hold the Power button and then using the stylus, press the Reset button.52-key: Press and hold the Blue and Z (Power) buttons and then using the stylus, press the Reset button.The screen turns white and the decode and scan LED flashes red for approximately three seconds.Soft Reset (Warm Boot)A soft reset re-boots the terminal without losing RAM data, terminates all running applications, reloads the OS, and launches Autoinstall, which installs any CAB or REG files in the \\Honeywell\AutoInstall folder. You would perform a soft reset 1) when the terminal fails to respond, 2) after installing software applications that require a reboot, 3) after making changes to certain system settings, or 4) to install new CAB or REG files.The desktop appears when the Soft Reset is complete.Hard Reset (Cold Boot)A hard reset erases all of the data and applications stored in RAM memory, reloads the OS, resets the Real Time Clock (RTC), and launches Autoinstall, which installs any CAB or REG files in the \\Honeywell\AutoInstall folder.Hard resets automatically launch a soft reset as part of the boot process if there are CAB files present.!
3 - 16You would perform a Hard Reset (instead of a Soft Reset) when you want to ensure the RAM memory is also cleared. RAM memory stores settings for Internet Explorer, Outlook, and other Microsoft applications.Note: Set the time and date after each hard reset to ensure that the system clock is accurate. Double-click the date on the command bar to open the Clock setting and set the time and date. Suspend Mode Suspend Mode suspends terminal operation. The terminal appears to be “off” when in Suspend Mode. The terminal is programmed to go into Suspend Mode automatically when inactive for a specified period of time. You can set this time period in the Power setting.To suspend operation, press the red Power button to put the terminal in Suspend Mode on the 28-key Dolphin 6500 or press the Blue then Z (Power) keys on the 52-key Dolphin 6500. To wake the device, press the Power button. You may also press the front or rear scan keys to wake a suspended device.Note: Be sure to manually suspend the unit before removing the battery door (e.g. to replace the battery or insert SD card) if you want to use the Scan button to resume the unit; otherwise, the Power button must be used to resume the unit.Troubleshooting Suspend/ResumeIf the terminal does not wake when you press the Power button on the 28-key Dolphin 6500 or press the Blue then Z (Power) keys on the 52-key Dolphin 6500, the main battery might be too low to resume operation. To check, remove the battery and install a fully charged battery or connect the terminal to a Dolphin charging peripheral.Changing the Memory AllocationYou can adjust file storage vs. program memory in System Properties. 1. Tap Start > Settings > Control Panel > System > Memory tab.2. Move the slider to adjust the memory allocation and tap OK. The changes take effect immediately.Care and Cleaning of the Dolphin TerminalWhen needed, clean the image engine window and the LCD display with a clean, non-abrasive, lint-free cloth. The terminal can be cleaned with a damp cloth.
3 - 17Dolphin 6500 Technical SpecificationsOperating System Microsoft Windows CE 5.0Development EnvironmentHoneywell SDK for Windows® CE 5.0Application Software Honeywell Power Tools and DemosProcessor Marvell PXA 300 624MHzMemory 128MB RAM X 128 MB FlashExpansion Memory SD Card (full size) with capacities up to 4G. Recommended brand is ATP.Display 3.5 in. transflective active matrix 65K color LCD with backlight, QVGA (240 x 320)Backlight LEDImage Engine 5300SR 2D imager with laser aimer.Keypad 28-key shifted alpha numeric keypad or 52-key full alpha and numeric keypad with backlit keysAudio Built-in microphone and speaker, stereo headset jackCommunication InterfaceFull speed USB 1.1 (12Mbps) from cradle (or I/O cable); RS232 (115 Kbps) from cradleMain Battery Li-Ion battery 3.7V / 3300 mAh / 12.2 Wh (includes extended battery door)Backup Battery 100mAh Li-Polymer IonExpected Hours of Operation3300mAh battery pack: 13 hours (with scan every 2 seconds)Battery life varies with application and use case.Charging 5V/3A input through bottom access or USB/Serial connectorExpected Charge Time 3300mAh - six hours Charging Peripherals AC wall adapter and Charger (PSC11R-050)/Communication CableHomeBase–single-bay terminal charge/communicateeBase–single-bay terminal charge/communicate (via Ethernet connection)Quad Charger–four-slot battery pack charger (DSA-0421S-03 1)WPAN (standard) Bluetooth Class II (10 m) v2.0 Enhanced Data Rate (EDR) with on-board antenna. BQB certifiedWLAN (optional) Dual Mode 802.11 b/g (11 Mbps/54 Mbps) with internal antenna WLAN Security WEP, 802.1x, LEAP, TKIP, MD5, EAP-TLS, EAP-TTLS, WPA-PSK, WPA v2.0, and PEAPOperating Temperature 14° to122°F (-10° to 50°C)
3 - 18Charging Temperature 32° to 104°F (0° to 40°C)Storage Temperature -4° to 158°F (-20° to 70°C)Humidity 95% humidity, non-condensingConstruction High impact resistant PC/ABS housings Magnesium alloy internal chassis with component shock mountsDrop 4 ft. (1.2m) multiple drops to concrete, all axis, across operating temperature rangeTumble 500 3.3 ft (1.0m) tumbles (1000 drops)ESD Air: ± 15k VdcDirect: ± 8k VdcEnvironmental Sealing IP54 ratingDimensions 200 mm long x 83 mm wide x 42 mm deep (7.87” x 3.27” x 1.65”) with extended battery and hand strap. Weight 354 g (12.5 oz) with standard battery and hand strap380 g (13.4 oz) with extended battery and hand strapScanner / Decode Capabilities5300SR 2D Imager with Adaptus Technology and Laser Aimer. Decodes all standard 1D, 2D, Postal, and OCR codes.Regulatory and ComplianceSafety: UL60950-1, cUL 60950, IEC/EN 60950-1, EN60825-1:1994 + A11 +A2, NOM, EN60950, CCC, PSE, EMC: FCC Part 15, Sub part B, ICES-003, RSS 210, EN 55022 (CISPR 22) Class B, EN55024:1998, EN300 328, EN301 489-1, EN301 489-7, EN301 489-17, IEC 62209-2, SRRC, AIRB, ANATEL, AS/NZS4268, COFETEL
4 - 14Using the KeypadOverviewThe 28-key and 52-key keypads are as follows: Navigation KeysThe navigation keys enable you to move the cursor up and down lines and from character to character. Navigation keysPower key28-key keypad (numeric) 52-key keypad (full alphanumeric)Power key combinationNavigation keys(arrow keys)
4 - 2Basic KeysAlpha/Numeric Modes28-key keypad: The keypad defaults to numeric mode. Use the ALPHA key to toggle between numeric and alpha modes. Pressing the ALPHA key locks the keypad in numeric mode, alpha mode (lowercase), or alpha mode (uppercase).The command bar on the screen displays an icon that indicates the alpha/numeric status of the 28-keypad. 52-key keypad: The keypad is a full alpha and numeric keypad. Pressing the SFT key twice toggles between upper and lowercase. An uppercase “A” appears on the command bar if keypad is in uppercase.Name FunctionALPHA (28-key)SFT (52-key)Toggles the keyboard between alpha (upper and lowercase) and numeric modes on the 28-key keypad. Indicator changes accordingly on the command bar. Pressing SFT two times on 52-key keypad toggles between upper and lowercase. An “A” appears on command bar when in uppercase.Backspace (BKSP)Backspace moves the cursor back one space. If you are typing text, a character is deleted each time you press the backspace key.Control (CTRL - 28-key)Blue key (52-key)Modifies the next key pressed to type specific characters (e.g., pressing CTRL and a “2”, types an “@” sign on the 28-key keypad. Pressing the Blue key and a “k” types an “@” sign on the 52-key keypad.Escape (ESC)Cancels an action. For example, if you press the UP arrow on the command bar and then press the ESC key, the pop-up window disappears.Enter (ENT) Performs the same function as the Enter key on a workstation.Power(Blue + Z - 52-key)Suspends and resumes the terminal.Scan Activates the image engine to scan a bar code or take an image.Space (SP) Moves the cursor one space forward.If you are typing text, it moves the text one space forward as well.
4 - 3 Alpha Indicators on the Number KeysEach number key displays the characters typed when you press that key in alpha mode. Note that when typing in alpha mode on the 28-key Dolphin 6500, you must use the same multi-press method you would use when typing letters on a phone keypad. Each key press types the next letter in the sequence as displayed by the alpha indicator.Function Key CombinationsOn the 28-key keypad, hold down the Function key (FUNC) and then press a key with the blue text/icons below it to perform specific functions. On the 52-key keypad, hold down the Red button and then press a key with the red text to the upper right of it to perform specific functions.28-keyKey CombinationFunctionFUNC + 1 F5FUNC + 2 F6FUNC + 3 F7FUNC + 4 Toggle the wireless radio on and offFUNC + 5 Increase screen brightnessFUNC + 6 Increase volumeFUNC + 7 Ta bFUNC + 8 Decrease screen brightnessFUNC + 9 Decrease volumeFUNC + . Start menuFUNC + 0 DeleteFUNC + SP Align the screen(Press ESC to exit)52-keyKey CombinationFunctionFUNC + 1 WordPadFUNC + 2 EmailFUNC + 3 Windows ExplorerFUNC + 4 Internet ExplorerFUNC + 5 Pocket CMD
4 - 4CTRL Key CombinationsOn the 28-key keypad, hold down the Control key (CTRL) and then press a key with the red characters below it to type the desired character.On the 52-key keypad, press the Blue button and then press a key with the blue text to the upper left of it to type the desired character. You will need to press the Blue key before each special character.FUNC + 6 Control PanelFUNC + 7 TranscriberFUNC + 8 F8FUNC + 9 F9FUNC + 10 F10FUNC PG Page up or down - used in conjunction with Up and Down arrows28-keyKey CombinationFunctionCTRL + 1 !CTRL + 2 @CTRL + 3 #CTRL + 4 $CTRL + 5 %CTRL + 6 ^CTRL + 7 &CTRL + 8 (CTRL + 9 )CTRL + . - (minus)CTRL + 0 *CTRL + SP + (plus)52-keyKey CombinationFunctionCTRL + A +CTRL + B ;52-keyKey CombinationFunction
4 - 5Program ButtonsButtons can be programmed to execute different functions using the Program Button program in the Control Panel. The following buttons on the 28-key keypad are programmed for the listed function.CTRL + C (CTRL + D )CTRL + F -CTRL + G :CTRL + H “CTRL + I ?CTRL + K @CTRL + L /CTRL + M =CTRL + N !CTRL + P –CTRL + Q \CTRL + U Windows ExplorerCTRL + . *CTRL + , #CTRL + VOL Increase/decrease volumeKey Combination FunctionF1 WordPadF2 EmailF3 Windows ExplorerF4 Internet Explorer52-keyKey CombinationFunction
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5 - 15Using the Image EngineOverviewThe Dolphin 6500 houses a compact image engine using Adaptus™ Imaging Technology that instantly reads all popular 1D and 2D bar codes and supports omni-directional aiming and decoding. The image engine can also capture digital images, such as signatures and pictures.Available Image EnginesDolphin 6500s are equipped with 5300 Standard Range (5300SR) image engines.Depth of Field5300 Standard Range (5300SR)*Data characterized at 23°C and 0 lux ambient light.8.3 mil Linear 10 mil PDF417 13 mil UPC 15 mil Data Matrix 15 mil QR 35 mil MaxiCodeWorking Range*:(.020cm) (.025cm) (.033cm) (.038cm) (.038cm) (.089cm)Near 3.5 in. (8.9cm) 3.1 in. (7.9cm) 2.1 in. (5.3cm) 2.3 in. 5.8cm) 3.1 in. (7.9cm) 2.0 in. (5.1cm)Far 7.6 in. (19.3cm) 9 in. (22.9cm) 13.2 in. (33.5cm) 10.2 in. (25.9cm) 8.8 in. (22.4cm) 13.0 in. (33cm)
5 - 2Supported Bar Code Symbologies Symbology Type Symbology Name1D Symbologies Codabar Code 3 of 9Code 11Code 32 Pharmaceutical (PARAF) Code 93 Code 128 EAN with Add-OnEAN with Extended Coupon Code EAN-13 GS1 DatabarInterleaved 2 or 5 Matrix 2 of 5 Plessey PosiCode Straight 2 of 5 IATAStraight 2 of 5 IndustrialTelepen Trioptic CodeGS1-128UPC and UPC-A2D Symbologies AztecCode 16KCompositeData MatrixGrid MatrixGS1 Databar Han XinMaxiCodeOCRPDF417QR CodeComposite Codes Aztec MesaCodablock FEAN·UCCGS1 Databar-14OCR OCR-A OCR-BOCR-US Money FontPostal Codes Postnet and most international 4 state codes Australian PostBritish PostCanadian PostChina Post Japanese PostKIX (Netherlands) Post Korea PostPlanet Code
5 - 3Activating the EngineWhen a scanning application is open, press the Scan key to activate the image engine.Using DemosDolphin Demos are software utilities loaded on all Dolphin terminals that demonstrate the advanced features of the terminal. There are two Demos that feature the image engine: Image Demo and Scan Demo.To access these demos, tap Start > Programs > Demos.•Select Scan Demo to verify decoding, or•Select Image Demo to verify imaging.For more information about Demos, refer to the Dolphin Demos User’s Guide, which is available for download from www.honeywellaidc.com.DecodingThe Dolphin terminal supports two types of image decoding: full-area imaging and Advanced Linear Decoding (ALD).Full-area ImagingFull-area imaging means that the Dolphin terminal supports omni-directional aiming, meaning that a positive read can be obtained from many positions. For details, see Omni-Directional Scanning Positions on page 5-4. ALDALD provides fast reading of linear (1D) and stacked linear bar codes (PDF417). For the best read, the aiming pattern should be centered horizontally across the bar code. When ALD is enabled, the reader does not read matrix or postal codes.To Decode a Bar Code1. Tap Start > Programs > Demos > Scan Demo.2. Position the Dolphin terminal over one of the sample bar codes on page 5-4.A range of 4–10 inches (10–25 cm) from the bar code is recommended. 3. Project the aiming brackets by pressing and holding the Scan key. The Scan LED lights red.4. Center the aimer crosshair over the bar code. The aiming beam should be oriented in line with the bar code to achieve optimal decoding; Omni-Directional Scanning Positions, page 5-45. When the bar code is successfully decoded, the decode LED lights green and the terminal beeps.
5 - 4Sample Bar CodesYou can use the following bar codes to verify decoding:Omni-Directional Scanning Positions The high-vis aiming pattern frames the bar code to provide you with the best scanning performance. Note: To achieve the best read, the aiming beam should be centered horizontally across the bar code. The aiming pattern is smaller when the terminal is held closer to the code and larger when the terminal is held farther from the code. Symbologies with smaller bars or elements (mil size) should be read closer to the unit whereas larger bars or elements (mil size) should be read farther from the unit.Sample 128 Sample PDF417Code 128 PDF417 Test Message
5 - 5Capturing ImagesThe image-capture process is an intuitive, split-second operation for experienced users. By following basic guidelines, however, new users can easily develop their own technique and, with practice, quickly learn to adapt to different application environments.Image PreviewWhen the imaging process is initiated, the touch screen displays a preview of the object. This is a live video image of what the imager is currently viewing and has a slightly degraded appearance compared to the captured image. This is normal; the captured image has a higher resolution.File FormatsThe Dolphin terminal is capable of saving images in a number of industry-standard file formats (BMP, JPG and PNG). The default file format for images is a grayscale BMP. File SizeDigital images have a maximum image size of 640 x 480 pixels and may have up to a 256 grayscale image definition. The image quality and related file size are determined by the data compression method used by the software application used to take the image. The average size of the image file is approximately 4–8K. However, the size of the image depends on image content; the more complex the content, the larger the file size. Taking an Image1. Tap Start > Programs > Demos > Image Demo.2. Point the Dolphin terminal at the object.3. Press the Scan key to activate the engine. The touch screen displays a preview of the object.4. Adjust the terminal’s position until the preview on the screen is as you want it to appear in the image.5. Hold the terminal still and release the Scan key. The touch screen flashes, and the captured image appears on the screen. 6. By default, the image is saved to the My Documents folder in My Device. To save the image to another location, tap File > Save As.High-Vis Aiming PatternIf your Dolphin terminal is configured with the 5300SR imager, you can enable the aiming pattern for imaging in the Image Demo application.1. Tap Start > Programs > Demos > Imaging Demo > Setup menu > Aimer.2. The aiming pattern is now enabled for imaging.Uploading ImagesImage files can be transmitted to a host workstation via • Microsoft ActiveSync and a Dolphin communication peripheral • Wireless radio: 802.11b/g and/or Bluetooth
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6 - 16 CommunicationCommunication OptionsDolphin terminals offer several communication options including Microsoft ActiveSync and wireless radios.I/O Connector (Wired Communication)The mechanical connector on the bottom panel (see DC Power Jack on page 3-10) connects the terminal to various Dolphin communication peripherals that connect to a host workstation via USB (1.1 or higher), thus enabling ActiveSync communication.For more information, see ActiveSync Communication on page 6-2.Wireless Radios (Wireless Communication)Dolphin 6500s can be equipped with an 802.11b/g or Bluetooth radio or a combination of these radios.For more information, see Wireless Radios on page 6-6.Installing Additional SoftwareDolphin terminals ship with the operating system, radio drivers, and custom Honeywell software already installed. These are the default programs that install when your terminal first boots up. You can install additional software programs on the terminal provided that the following parameters are met:• the software program was created for a Windows CE device.• the terminal has enough memory to store and run the program.• the program has an EXE, CAB, or DLL extension. When selecting programs, verify that the program and version of the program are designed for the Windows CE 5.0 and the terminal’s processor. You can verify your processor by tapping Start > Settings > Control Panel > System > General tab. Make a note of the information in the Processor field. To install additional software, you can use the communication options described in this chapter.•Adding Programs via ActiveSync, page 6-5.•Adding Programs from the Internet, page 6-7.
6 - 2Connecting the USB Communication Cable for the Dolphin 6500Slide the USB cable unit onto the bottom of the terminal lining up the terminal’s I/O connector to the cable unit’s connector to facilitate USB communication between the Dolphin terminal and the host workstation.ActiveSync CommunicationTo synchronize, ActiveSync 4.1 or higher must be installed and configured for the appropriate communication type on the host workstation and the Dolphin terminal. Dolphin terminals ship with ActiveSync already installed. Therefore, if ActiveSync is already installed on the host workstation, you just need to connect the Dolphin terminal to the host workstation (via Dolphin peripheral) to initiate communication.Note: You can download the most current version of ActiveSync from www.microsoft.com.When communicating via ActiveSync, your terminal is designed to be connected to the host workstation with a Honeywell communication peripheral. We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell peripherals, cables, or power adapters may cause damage not covered by the warranty.Communication TypeThe Dolphin 6500 supports the following type of communication via ActiveSync through its DC Power Jack (see page 3-10) on the bottom panel:USB The USB cable and hardware peripherals allow the Dolphin terminal to communicate with a workstation or to network through a USB hub. The Dolphin terminal supports full-speed USB communication (USB 1.1); maximum data transfer rate is 12 Mbps. The Dolphin terminal defaults to USB communication out of the box.USB CableConnector Host WorkstationUSB ConnectorHole for Power Cable!
6 - 3Hardware Requirements for Setup• Dolphin communication peripheral • Dolphin power cable • USB Cable (for USB communication)• ActiveSync v4.1 or higher installed on the host workstation• Windows 98 Second Edition, Windows Me, Windows 2000, Windows NT (4.0 SP6 or higher) or Windows XP computer. Software Requirements for CommunicationTo sync successfully, ActiveSync must be configured for the same communication type on both the host workstation and the Dolphin terminal. ActiveSync must be setup on your workstation before you initiate synchronization from the terminal for the first time.Setting Up the Host WorkstationVerify that ActiveSync is configured to use the appropriate communication type by clicking File > Connection Settings.For USB communication, check Allow USB connections.Setting Up the Dolphin TerminalThe Dolphin terminal defaults to USB communication out of the box. To verify and/or change the default setting, tap Start > Settings > Control Panel > PC Connection. Displays the current connection settingTap to change the connection settingsMust be checked to connect to a workstation
6 - 4Tap Change Connection to change the current settings.Connection Options Select this option to …Bluetooth Establish an ActiveSync connection via Bluetooth; see Connecting to Other Devices on page 7-1.This menu item is present only when Bluetooth has been activated.‘USB Establish a USB connection.Communicating with the Dolphin TerminalAfter setting up both the workstation and the terminal, ActiveSync connection should be automatic.1. Connect the Dolphin terminal to a communication peripheral, such as the Dolphin HomeBase. 2. The Dolphin terminal automatically opens ActiveSync to establish a connection.Synchronizing with the Host WorkstationAfter setup, synchronization begins automatically whenever the terminal’s mechanical connector connects to a Dolphin peripheral that is connected to a host workstation with ActiveSync installed. Exploring the Terminal from the WorkstationWhen the terminal and desktop computer are connected, open the main ActiveSync window (on the desktop), and click Explore.
6 - 5The Mobile Device folder opens in Windows Explorer. The Dolphin terminal is now treated as a mass storage device, and transferring files is as simple as dragging and dropping or copying and pasting as you would for moving files between folders on your hard drive.Adding Programs via ActiveSyncWhen selecting programs, verify that the program and version of the program are designed for the Windows CE 5.0 and the terminal’s processor. You can verify your processor by tapping Start > Settings > Control Panel > System > General tab. Make a note of the information in the Processor field. Generally, software for Windows CE devices must be installed to the host workstation first, then transferred to the Dolphin terminal. 1. Download the program to the workstation from either the Internet or the install CD. You may see a single *.exe or setup.exe file, a *.cab file, or *.dll. (There may also be several versions of files for dif-ferent device types and processors.)2. Read any installation instructions, Read Me files, or documentation that comes with the program. Many programs provide special installation instructions.3. Connect the terminal to the workstation via a Dolphin communication peripheral.If the File is an InstallerAn installer program is one that installs to the workstation and the terminal simultaneously; one process installs to both devices.1. On the workstation, double-click the *.exe or *.setup.exe file. The installation wizard begins. 2. Follow the directions on the workstation screen. The installation process includes transferring the software to the terminal via ActiveSync. !
6 - 6If the File is Not an InstallerSome programs cannot be installed on workstations because they are designed exclusively for Windows CE devices. In these cases, the appropriate files must be stored on the host workstation and transferred to the terminal via ActiveSync Explore. Note: You know that the program is not an installer because an error message stating that the program is valid but designed for a different type of computer appears when you try to install the program on the workstation. 1. If you cannot find any installation instructions for the program in the Read Me file or documentation, open ActiveSync on the workstation and click Explore.2. On the workstation, navigate to the workstation folder containing the program file(s) and copy them to the Program Files folder on the terminal. If you want the program to persist through hard resets, paste the program to the Autoinstall folder (\Honeywell\AutoInstall).3. On the terminal Desktop, tap My Device and, in Windows Explorer, navigate to the folder where the program is located.4. Double tap on the program file to install it.If you copied the file to the Autoinstall folder, you can choose to install the program by performing a hard reset. The program installs as part of initialization. 5. After installation is complete, access the program by tapping Start > Programs, and the program appears on the Programs screen. Tap the icon to open the program.Wireless RadiosThere are two radio options: 802.11b/g and Bluetooth.1. 802.11b/g (WPAN/WLAN configuration): see WLAN (802.11b/g Radio), below.2. Bluetooth (WPAN configuration): see Bluetooth Manager on page 7-1.Connecting the Terminal to a Wireless NetworkYou connect the terminal to a wireless network through the on-board radio (802.11b/g and/or Bluetooth). Each radio has its own configuration program and requires specific information about the wireless network to connect. Successful connection depends on your network infrastructure about which you will need specific information from your network administrator.WLAN (802.11b/g Radio)Dolphin 6500s can have a 2.4 GHz 802.11b/g WLAN (Wireless Local Area Network) radio that uses Direct Sequence Spread Spectrum (DSSS) technology. The radio is interoperable with other 802.11b/g, Wi-Fi-compliant products including access points (APs), workstations via PC card adapters, and other wireless portable devices.By default, the 802.11b/g radio is enabled after each hard reset, which means that the radio begins transmitting a signal as soon as the terminal finishes booting up. The next step is to configure the connection parameters of the radio to connect to a wireless network.Configuring the WLAN RadioThe WLAN radio is configured in the Honeywell WLAN Security Supplicant, which you access by double tapping the program icon in the command bar.
6 - 7For complete configuration instructions, download the Honeywell Secure Wireless (SWC) Client User’s Guide from www.honeywellaidc.com. A link to this guide appears on the Dolphin 6500 product page.Adding Programs from the InternetWhen you have established a network connection (whether via modem or wireless radio), you can access the Internet and download additional software programs.When selecting programs, verify that the program and version of the program are designed for Windows CE 5.0 and the terminal’s processor. You can verify your processor by tapping Start > Settings > Control Panel > System > General tab. Make a note of the information in the Processor field. 1. Open Internet Explorer and navigate to the program’s location. You may see a single *.exe or setup.exe file, or several versions of files for different device types and processors. 2. Select the program version that matches your Dolphin terminal and processor. 3. Read any installation instructions, Read Me files, or documentation that comes with the program. Many programs provide special installation instructions.4. Download the program to the terminal directly from the Internet.You would normally store the program in the \Program Files folder unless another location is required by the program. 5. On the terminal, double tap the installer file; e.g., the *.exe file.6. The installation wizard for the program begins. 7. Follow the directions on the screen to complete installation.
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7 - 17Bluetooth ManagerBluetooth wireless technology is a short-range communications technology to connect portable and/or fixed devices while maintaining high levels of security.Enabling the Bluetooth Radio1. Select the UP arrow in the lower, right portion of the display.2. Tap Turn Bluetooth On.The Bluetooth icon appears in the task bar.Connecting to Other DevicesBefore connecting to another device, make sure that the Bluetooth connection on the other device is enabled.1. Double tap on the Bluetooth icon in the task bar or select Start > Control Panel > Bluetooth Device Properties.The Bluetooth Manager appears on the screen.2. Tap Scan Device. The available services of all devices / profiles in range display in the Bluetooth Manager.Pairing Bluetooth DevicesConnecting Bluetooth devices usually requires that they be paired; the same passkey must be entered for each device. If you want to connect the Dolphin 6500 to a device without any input method (e.g., printers, headsets), refer to the user documentation that accompanied the device for pairing information.1. Tap on the desired device / profile in the Bluetooth Manager.2. Select Trusted from the drop down menu.Once asked if you need to authenticate the device,3. Tap on the Yes button.4. Enter 4 random digits and tap Yes.5. Enter the same digits on the other device when prompted.6. After pairing, double tap on the selected device / profile and select Active.Setting Up a Connection to a Mobile PhoneYou can use a GSM mobile phone as a modem to connect to the Internet using GPRS (General Packet Radio Service) data connection.Prior to connecting the Dolphin 6500 to a mobile phone, contact your mobile phone service provider about the GPRS configuration, coverage, and fees. Also consult the user documentation for your mobile phone to determine if your phone supports GPRS data transfer and if it has an available Bluetooth connection. If your phone supports 3G data transfer, you should be able to connect the Dolphin 6500 to your phone.1. Determine if your phone is configured and connected to GPRS.
7 - 22. Activate your mobile phone’s Bluetooth feature.3. Select Start > Settings > Network and Dial-up Connections.4. Double tap on Make New Connections.5. Choose Dial-up Connection and select Next.6. Select Bluetooth.7. Select and activate the data modem service for your phone (refer to Pairing Bluetooth Devices (page 7-1) and press OK.8. Select the data modem service from step 7 from the Select a Modem: drop down menu.9. Enter a dial-up phone number. (Contact you mobile network services provider for additional information about connecting the Internet using your mobile phone.)10. Tap Finish.
8 - 18Dolphin HomeBase/eBase DeviceOverviewNote: The information in this chapter applies to both the Dolphin HomeBase and Dolphin eBase devices unless otherwise indicated.As the hub of your Dolphin 6500 system, the Dolphin HomeBase charging and communication cradle supports full-speed USB 1.1 and RS-232 communication with a workstation. The Dolphin eBase is identical to the Dolphin HomeBase except it supports Ethernet communication as well as USB 1.1, and RS-232.CommunicationThe base can communicate via USB or serial RS-232 (or Ethernet for the eBase). Data transmission for USB is up to 12 Mbps. Data transmission for serial RS-232 is up to 115 Kbps. These bases cannot be physically connected to each other–sometimes referred to as “daisy-chaining”–but can be networked together via serial or USB hubs.Battery ChargingThe base completes a full charge of the main battery pack in six hours. In addition to charging, the base powers the terminal’s intelligent battery charging system, which protects the battery from being damaged by overcharging. The terminal senses when a battery pack is fully charged and automatically switches to a trickle charge, which maintains the battery at full capacity. As a result, Dolphin terminals may be stored in the base indefinitely without damage to the terminals, battery packs, or peripherals. The base can also charge a second battery while the terminal is positioned in the base. See Charging a Spare Battery on page 8-6.Power SupplyThe power cable that ships with each terminal also powers the base.We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell peripherals, cables, or power adapters may cause damage not covered by the warranty.We recommend use of Honeywell Li-Ion battery packs. Use of any non-Honeywell battery may result in damage not covered by the warranty. DO NOT attempt to charge damp/wet mobile computers or batteries. All components must be dry before connecting to an external power source.!!
8 - 2Front Panel Terminal Well Place the Dolphin terminal in the terminal well to communicate with a host device, power the terminal, and charge the terminal’s battery. Make sure that the device is securely seated.Rubber FeetThe bottom panel has four rubber feet to stabilize the unit on a flat surface. You can set the base on a dry, stable surface, such as a desktop or workbench near an electrical outlet.Terminal WellCharging LED
8 - 3Back Panel DC Power Jack Connect the power cable to this power jack; see Powering the Dolphin HomeBase Device on page 8-4.USB PortThe USB port is full-speed (v1.1). Using the USB cable, you can connect the base to a USB-compliant device to facilitate USB communication to and from the terminal. USB communication occurs through Microsoft ActiveSync (v.4.1 or higher). For more information about ActiveSync setup, see ActiveSync Communication on page 6-2. Serial PortThe serial port supports serial communication between the terminal and another device. Note that the connector is a DB9 Male connector, requiring a female connector on the serial cable. The following four signals are supported:• Transmitted Data• Received Data• Request to Send• Clear to SendNote: ActiveSync is not supported over the serial port.Ethernet Port (eBase only)Using an Ethernet cable, you can connect the eBase to an Ethernet-compliant device to facilitate Ethernet communication to and from the terminal. This equipment is for indoor use only. The communication wiring is limited to the inside of a building.USB PortSerial PortHomeBase eBaseDC Power JackUSB PortSerial PortDC Power JackEthernet Port
8 - 4Powering the Dolphin HomeBase DeviceThe terminal requires 5 volts DC input for communication and battery charging; the power adapter on the power cable converts the voltage from the power source to 5 volts DC. Only power adapter cables from Honeywell convert the voltage appropriately.The same power cable that ships with each terminal can be used to power the base. This cable contains a plug adapter for each geography (US, UK, EU, etc.). 1. Attach the appropriate plug adapter to the power adapter.2. Plug the power cable into the power source.3. Plug the connector into the DC power jack on the back panel. The base is now powered. When a terminal is properly seated, the base powers the terminal, charges the terminal’s main battery pack, and launches ActiveSync (see ActiveSync Communication on page 6-2).Honeywell recommends that you leave the base connected to its power source at all times, so that it is always ready to use.eBase Clamp-on Ferrite Core InstallationWe recommend that you install the clamp-on ferrite core included with your Dolphin® eBase on your Ethernet cable. Installation of the ferrite is required to meet the declared FCC emission levels. The following illustration shows how to install the ferrite on the cable. It should be placed approximately 1.57 inches (40mm) from the RJ45 plug. The cable should be looped around the core, as shown.Power AdapterPlug AdapterPower Cable
8 - 5Charging the Main BatteryThe base powers the terminal and fully charges its main battery pack in 6 hours. As battery packs charge, the charging circuitry follows the two-step charging process (CC-CV) that is recommended for Li-Ion batteries. The process monitors changes in temperature, current, and voltage.Inserting a Terminal1. Install the battery pack in the terminal; see Install the Main Battery on page 2-1.2. Power the base; see Powering the Dolphin HomeBase Device on page 8-4.3. Slide the terminal into the terminal well making certain that the terminal is seated properly.4. The battery pack begins charging. Make sure the terminal is dry before placing it in the base. Do NOT place a wet terminal in the base! Doing so may cause damage not covered by the warranty.!
8 - 6Charging a Spare BatteryThe base can also charge a second battery while the terminal is positioned in the base. The second battery can be inserted in the battery charging well in back of the terminal connection. Place the battery in the well with the label facing up and toward the back of the unit. Angle the battery as shown. Once the connectors engage, the LED lights. If the LED is red, the unit is charging; if it is green, the charge is complete.Checking Battery PowerTo check battery power while the terminal is operating, tap Start > Settings > Control Panel > double tap Power. Charging LED
8 - 7Technical SpecificationsStructuralDimensions 5.3 in. high X 4.5 in. wide X 3.1 in. deep (13.5 cm. X 11.4 cm. X 7.9 cm.)Weight Dolphin HomeBase - 11.0 oz. (313g)Dolphin eBase - 11.3 oz (320g)Material PolycarbonateColor BlackEnvironmentalOperating Temperature 14° to 122°F (-10° to +50°C)Storage Temperature -4° to 158°F (-20° to +70°C)Charging Temperature 32° to 104°F (0° to 40°C)Electrical Static Discharge Air: ± 15k VdcDirect: ± 8k VdcHumidity 90% relative humidity (non-condensing) Power SupplyInput (Universal)(from the power source)100–240 Volts, 0.3 A50–60HzIncluded with Dolphin terminalOutput (to the base) 5 Volts DC, 2.0 AChargingStandard Charge 3300mAh - six hoursMax Charging Current 2A MaxStandby Current <100mAStatus LED Green: chargedRed: chargingCommunicationInterface USB Mini-B Male connector supports data transmission of up to12 Mbps ORStandard DB9 serial connector supports data transmission up to 115 KbpsAgency ApprovalsPower Supply: UL listedTUV licensedPower Supply compliant to FCC part 15, Class BCharging: CE Marking (EMC)CISPR Pub 22Fire Retardant: UL 94-VO
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9 - 19Dolphin QuadCharger DeviceOverviewThe Dolphin QuadCharger device is a four-slot charging station that charges up to four Li-ion battery packs in six hours. For more details about charging, see Battery Charging on page 9-2.We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell peripherals, cables, or power adapters may cause damage not covered by the warranty. We recommend use of Honeywell Li-Ion battery packs. Use of any non-Honeywell battery may result in damage not covered by the warranty. DO NOT attempt to charge damp/wet mobile computers or batteries. All components must be dry before connecting to an external power source.QuadCharger Device Charging SlotsThe charger contains four charging slots. Each slot holds one battery. When a battery is placed in a slot, it immediately begins charging and its Status LED lights.Status LEDsA status LED is located at the end of each of the four battery slots. The color of the LED indicates the charge status of the battery in the slot.Green The battery has completed its charge cycle and is ready for use.Red The battery is charging.Power Supply ConnectorUse this connector to attach the power supply to the charger. The universal power supply accepts input voltages between 90–265 volts.!!Charging SlotsStatus LEDsPower Supply Connector
9 - 2Battery ChargingCharging ProcessThis charger charges Dolphin 6500 Li-Ion 3300mAh packs in six hours. Each charging slot works independently of the other three. As battery packs charge, the charging circuitry follows the two-step charging process (CC-CV) that is recommended for Li-Ion batteries. The process monitors changes in temperature, current, and voltage. TemperatureThe six-hour charge time applies when batteries are charged within the recommended temperature range of 50° to 95° F (10° to 35°C). Temperature has a significant effect on charging. For best results, battery packs should be at room temperature before inserting in the charger. When the battery temperature exceeds 40°C, the charger may exceed the stated six-hour charge time. The charger stops charging if the battery temperature is greater than 40°C, but will begin charging again when the battery temperature is less than 40°C.Charging Batteries1. Supply the charger with power.2. Insert batteries into the appropriate slots. The Status LED for each slot turns red to indicate that the battery is properly seated and has begun a charge cycle.3. When the Status LED turns green, the battery in the slot has completed charging.!
9 - 3Recommendations for Storing BatteriesTo maintain top performance from batteries, follow these storage guidelines:• Avoid storing batteries outside of the specified temperature range of -4 to 122° F (-20 to 50°C) or in extremely high humidity.• For prolonged storage, do not keep batteries stored in a charger that is connected to a power source. TroubleshootingIf you encounter problems with the charger, refer to chart below for possible solutions. If problems persist, contact Technical Assistance (see page 10-2). Problem IssueThe Status LED does not come on when I insert a battery pack into a slot.Check the power connections to the device; make sure the battery pack is properly seated.
9 - 4Technical SpecificationsStructuralDimensions 7.3 in. long X 3.7 in. wide X 2.4 in. high(18.5 cm. X 9.4 cm. X 6.1 cm.)Weight 11.5 oz. (325g)Material Case: PolycarbonateColor: BlackCapacity Supports up to four Li-Ion battery packsEnvironmentalOperating Temperature 32° to 104°F (0° to 40°C)Storage Temperature -4° to +140°F (-20° to +60°C)Charging Temperature 32° to 104°F (0° to 40°C)Electrical Static DischargeAir: ± 15k VdcDirect: ± 8k VdcHumidity 90% relative humidity (non-condensing)Power SupplyInput (Universal) 100V-240V, 1.2 A50-60HzIncludedOutput 5Volts DC, 4.0 ACharging Standard Charge 3300mAh - six hoursStatus LEDs Green: chargedRed: chargingAgency ApprovalsPower Supply UL listedTUV licensed Power Supply compliant to FCC part 15, Class BCharging CE Marking CISPR Pub 22Fire Retardant UL94 V-0
10 - 110Customer SupportProduct Service and RepairHoneywell International Inc. provides service for all its products through service centers throughout the world. To obtain warranty or non-warranty service, contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.North AmericaTelephone: (800) 782-4263E-mail: hsmnaservice@honeywell.comLatin AmericaTelephone: (803) 835-8000 Telephone: (800) 782-4263 Fax: (239) 263-9689E-mail: laservice@honeywell.comBrazilTelephone: +55 (21) 3535-9100Fax: +55 (21) 3535-9105E-mail: brservice@honeywell.comMexicoTelephone: +52 (55) 5203-2100Fax: +52 (55) 5531-3672E-mail: mxservice@honeywell.comEurope, Middle East, and AfricaTelephone: +31 (0) 40 2901 633Fax: +31 (0) 40 2901 631E-mail: euroservice@honeywell.comHong KongTelephone: +852-29536436Fax: +851-2511-3557E-mail: apservice@honeywell.comSingaporeTelephone: +65-6842-7155Fax: +65-6842-7166E-mail: apservice@honeywell.comChinaTelephone: +86 800 828 2803Fax: +86-512-6762-2560E-mail: apservice@honeywell.comJapanTelephone: +81-3-3839-8511Fax: +81-3-3839-8519E-mail: apservice@honeywell.comOnline Product Service and Repair AssistanceYou can also access product service and repair assistance online at www.honeywellaidc.com.
10 - 2Technical AssistanceIf you need assistance installing or troubleshooting your device, please call your distributor or the nearest technical support office:North America/CanadaTelephone: (800) 782-4263E-mail: hsmnasupport@honeywell.comLatin AmericaTelephone: (803) 835-8000Telephone: (800) 782-4263E-mail: hsmlasupport@honeywell.comBrazilTelephone: +55 (21) 3535-9100Fax: +55 (21) 3535-9105E-mail: brsuporte@honeywell.comMexicoTelephone: (803) 835-8000E-mail: hsmlasupport@honeywell.comEurope, Middle East, and AfricaTelephone: +31 (0) 40 7999 393Fax: +31 (0) 40 2425 672E-mail: hsmeurosupport@honeywell.comHong KongTelephone: +852-29536436Fax: +851-2511-3557E-mail: aptechsupport@honeywell.comSingaporeTelephone: +65-6842-7155Fax: +65-6842-7166E-mail: aptechsupport@honeywell.comChinaTelephone: +86 800 828 2803Fax: +86-512-6762-2560E-mail: aptechsupport@honeywell.comJapanTelephone: +81-3-3839-8511Fax: +81-3-3839-8519E-mail: aptechsupport@honeywell.comOnline Technical AssistanceYou can also access technical assistance online at www.honeywellaidc.com.
10 - 3Limited WarrantyHoneywell International Inc. ("HII") warrants its products and optional accessories to be free from defects in materials and workmanship and to conform to HII’s published specifications applicable to the products purchased at the time of shipment. This warranty does not cover any HII product which is (i) improperly installed or used; (ii) damaged by accident or negligence, including failure to follow the proper maintenance, service, and cleaning schedule; or (iii) damaged as a result of (A) modification or alteration by the purchaser or other party, (B) excessive voltage or current supplied to or drawn from the interface connections, (C) static electricity or electro-static discharge, (D) operation under conditions beyond the specified operating parameters, or (E) repair or service of the product by anyone other than HII or its authorized representatives.This warranty shall extend from the time of shipment for the duration published by HII for the product at the time of purchase ("Warranty Period"). Any defective product must be returned (at purchaser’s expense) during the Warranty Period to HII factory or authorized service center for inspection. No product will be accepted by HII without a Return Materials Authorization, which may be obtained by contacting HII. In the event that the product is returned to HII or its authorized service center within the Warranty Period and HII determines to its satisfaction that the product is defective due to defects in materials or workmanship, HII, at its sole option, will either repair or replace the product without charge, except for return shipping to HII.EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW, THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES, EITHER EXPRESSED OR IMPLIED, ORAL OR WRITTEN, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.HII’S RESPONSIBILITY AND PURCHASER’S EXCLUSIVE REMEDY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT WITH NEW OR REFURBISHED PARTS. IN NO EVENT SHALL HII BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND, IN NO EVENT, SHALL ANY LIABILITY OF HII ARISING IN CONNECTION WITH ANY PRODUCT SOLD HEREUNDER (WHETHER SUCH LIABILITY ARISES FROM A CLAIM BASED ON CONTRACT, WARRANTY, TORT, OR OTHERWISE) EXCEED THE ACTUAL AMOUNT PAID TO HII FOR THE PRODUCT. THESE LIMITATIONS ON LIABILITY SHALL REMAIN IN FULL FORCE AND EFFECT EVEN WHEN HII MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH INJURIES, LOSSES, OR DAMAGES. SOME STATES, PROVINCES, OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.All provisions of this Limited Warranty are separate and severable, which means that if any provision is held invalid and unenforceable, such determination shall not affect the validity of enforceability of the other provisions hereof. Use of any peripherals not provided by the manufacturer may result in damage not covered by this warranty. This includes but is not limited to: cables, power supplies, cradles, and docking stations. HII extends these warranties only to the first end-users of the products. These warranties are non-transferable.Limited Warranty Duration• The duration of the limited warranty for terminals with an integrated imager is one-year.• The duration of the limited warranty for touch screens is one-year.• The duration of the limited warranty for Dolphin HomeBase, Dolphin Mobile Mount, Dolphin ChargeBase, Dolphin Mobile Charger, and Dolphin QuadCharger is one-year. • The duration of the limited warranty for batteries is one-year. Use of any battery from a source other than Honeywell may result in damage not covered by the warranty. Batteries returned to Honeywell International Inc. in a reduced state may or may not be replaced under this warranty. Battery life will be greatly increased when following the battery instructions in this user’s guide.
10 - 4How to Extend Your WarrantyHoneywell International Inc. offers a variety of service plans on our hardware products. These agreements offer continued coverage for your equipment after the initial warranty expires. For more information, contact your Sales Representative, Customer Account Representative, or Product Service Marketing Manager from Honeywell International Inc., or your Authorized Reseller.
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